PerfectServe, Inc.
Industry: Company
DescriptionFounded: 2000
PerfectServe, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at PerfectServe, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
PerfectServe, Inc. Salaries. You can even request information on how much does PerfectServe, Inc. pay if you want to. Learn about salaries, pros and cons of working for PerfectServe, Inc. directly from the past employees.
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PerfectServe, Inc. Employees
PerfectServe, Inc. March 2015 - Present
Goose Island Beer Company September 2012 - March 2015
3Impact Training Company February 2014 - January 2015
Goose Island Beer Company October 2011 - September 2012
Skills
Customer Support, Direct Sales, Team Building, Time Management, Business Administration, Product Development, Start-ups
Education
Southern Illinois University, Edwardsville 2007 — 2011
Bachelor's Degree, Chemistry
PerfectServe, Inc. February 2015 - Present
The AroundCampus Group November 2013 - February 2015
Tom James Company May 2013 - October 2013
The AroundCampus Group May 2012 - August 2012
Skills
Sales, Marketing, Advertising, Social Media Marketing, Time Management, Merchandising, Sales Management, Direct Sales, Social Networking, Customer Service, Apparel, Facebook, Fashion, Cold Calling, Retail, PowerPoint, Market Research, Team Leadership, Recruiting, Microsoft Office, Leadership
Education
Ball State University 2010 — 2013
Bachelor of Science (B.S.), Marketing, Alumn
Ball State University 2010 — 2013
Bachelor of Science (B.S.), Marketing
University of Tennessee August 2014 - Present
PerfectServe, Inc. January 2014 - August 2014
University of Tennessee Admissions Office May 2012 - December 2013
Farm Credit Mid-America May 2013 - August 2013
Prima Tech October 2011 - May 2012
Tennessee Valley Fair June 2011 - September 2011
University of Tennessee, Loudon County Extension June 2010 - September 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Leadership, Interpersonal Skill, Communication, Event Management, Event Planning, Program Management, Marketing, Data Analysis, Customer Service, Social Media, Time Management, Microsoft Office
Education
Haslam College of Business at the University of Tennessee 2012 — 2013
Master of Business Administration (M.B.A.), Marketing
University of Tennessee-Knoxville 2008 — 2012
Bachelor of Science (B.S.), Agricultural Economics
PerfectServe, Inc. October 2014 - Present
Education
Carson-Newman College 2009 — 2013
International Business, Economics/Finance
PerfectServe, Inc. June 2015 - Present
McKesson July 2006 - May 2015
Social & Scientific Systems January 2005 - June 2006
Maria Parham Medical Center November 1994 - January 2006
Skills
Training Delivery, Facilitation, Issue Management, Healthcare Information..., Healthcare, Software Documentation, EHR, HIPAA, Process Improvement, Training, Informatics, EMR
Education
North Carolina Central University 2002 — 2004
Bachelor's of Arts, Mass Communication/Media Studies
Louisburg College 2000 — 2002
Associate's Degree, Speech Communication and Rhetoric
PerfectServe, Inc. July 2014 - Present
Ceramaspeed Inc May 2013 - July 2014
Edfinancial Services January 2013 - May 2013
SAIC September 2012 - January 2013
Edfinancial Services January 2012 - September 2012
Edfinancial Services September 2008 - January 2012
Vanderbilt Mortgage and Finance, Inc December 2002 - June 2008
Clayton Homes March 2002 - December 2002
Clayton Homes 1998 - 2002
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Outlook, Human Resources, English, Bank Reconciliation, Accounting, Claims Handling, Costpoint, Cognos, PeopleSoft, Great Plains Software, Oracle Discoverer, Hyperion Reports, AS400 system, Compass, Accounts Payable, Journal Entries, General Ledger, Account Reconciliation, Time Management, Analysis, Auditing, Data Entry, Management, Software Documentation, Training, Leadership, Team Building, Process Improvement, Finance, Strategic Planning
Education
Tusculum College 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General, 3.36 GPA
Alcoa High School 1989 — 1993
High School Diploma, college prep
PerfectServe, Inc. March 2015 - Present
Regent Education March 2014 - March 2015
Kennesaw State University January 2014 - March 2014
Shorter University March 2007 - June 2013
Shorter University April 2003 - March 2007
Shorter University January 2003 - April 2003
Giles County Board of Education August 1993 - June 2002
Skills
Agile Testing, Training, Program Management, Employee Training, Microsoft Office, Management, Analysis, Research, Human Resources, Customer Service, Databases, Staff Development, QTP, Access, Policy, Time Management, Defect Tracking, Distance Learning, Quality Center, Manual Testing, Test Case Generation, Quality Control, Software Development..., Software Testing Life..., Scrum, Acceptance Testing, Functional Testing, Collaboration, UAT testing, AGILE, AGILE SCRUM, Agile Methodologies, Atlassian JIRA, Root Cause Analysis
Education
H2KInfoSys training 2012 — 2012
QA Software Testing training
Southern Polytechnic State University 2012 — 2012
graduate level accounting-21 hours
Baker College Center for Graduate Studies 2004 — 2007
Master of Business Administration, Computer Information Systems
Tennessee State University 1993 — 2001
Graduate work in School Psychology/Special Education
Middle Tennessee State University 1987 — 1990
Bachelor of Arts, History, Psychology
PerfectServe, Inc. October 2014 - Present
SAIC January 2014 - September 2014
Skills
Music Education, Music Theory, Trombone, Band, Performing Arts, Musicians, Orchestral Music, Tuba, Euphonium, Private Lessons, Cooking, Microsoft Excel, Troubleshooting, Networking, Computer Hardware, Software, Active Directory, Documentations, Customer Service, Quality Assurance
Education
Appalachian State University 2008 — 2013
Bachelor of Music, Brass Instruments
PerfectServe, Inc. June 2014 - Present
Gander Mountain October 2013 - May 2014
Skills
Mathematics, Business-minded, Superior Work Ethic, Time-efficient, Numerical Analysis, Applied Probability, Statistics, Algorithm Analysis, Money Management, Labor Strategy, Combinatorics, Data Entry, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel
Education
University of Tennessee-Knoxville 2010 — 2014
Bachelor of Science (B.S.), Mathematics, 3.3 GPA
East Tennessee State University 2009 — 2010
Greeneville High School 2005 — 2009
3.9 GPA
PerfectServe, Inc. August 2015 - Present
STANLEY Healthcare January 2014 - July 2015
AeroScout September 2011 - December 2013
The Beryl Companies October 2010 - September 2011
CareTech Solutions September 2009 - September 2010
McKesson Provider Technologies August 2007 - August 2009
Awarix June 2007 - August 2007
MEDSEEK 2000 - 2007
Skills
Enterprise Software, Business Development, Healthcare Industry, Management, Healthcare Information..., Healthcare, Sales, Executive Management, Leadership, Strategy, Sales Management, Channel Partners, Start-ups, Solution Selling, Salesforce.com, HCAHPS, Business Analysis, Competitive Analysis, Cross-functional Team..., Business Intelligence, Predictive Analytics
Education
Florida State University
Bachelor of Science (BS)
PerfectServe, Inc. February 2015 - Present
Skills
Microsoft Office, Public Speaking, Leadership
Education
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government
PerfectServe, Inc. September 2014 - Present
PerfectServe January 2012 - September 2014
PerfectServe March 2008 - January 2012
PerfectServe July 2000 - March 2008
Carpenter & O'Connor 1998 - 2000
Executive Benefits 1990 - 1997
Skills
Healthcare, Visio, Healthcare Information..., Process Improvement, HIPAA, EHR, Informatics, Microsoft SQL Server, HL7, Project Management, EMR, Team Leadership, Access, SharePoint, Data Analysis, SDLC, Software Documentation, Troubleshooting, Integration, Databases, Business Analysis, Systems Analysis, Agile Methodologies, SQL, Software Project..., Agile Project Management
Education
University of Kentucky 1988 — 1991
Hospital for Special Surgery July 2014 - Present
PerfectServe, Inc. June 2012 - July 2014
U.S. Department of Veterans Affairs April 2012 - June 2012
U.S. Department of Veterans Affairs June 2011 - June 2012
Albany Care August 2010 - November 2010
Palos Community Hospital November 2009 - August 2010
Saint Xavier University May 2005 - May 2009
Skills
Healthcare, Healthcare Management, HIPAA, Process Improvement, Leadership, EHR, Clinical Research, Management, Managed Care, Healthcare Information..., Visio, Physicians, Healthcare Consulting, Strategic Planning, Change Management, Nursing, Project Management, Team Leadership, Microsoft Excel, Quality Assurance, Data Analysis, Informatics, Inpatient, PowerPoint, Training, Medicine, Program Management, Organizational..., Surgery, Public Health, Analysis, Community Outreach, Mental Health, Access, Contract Management, Management Consulting, Six Sigma, Physician Relations, Excel, Budget Development, Process Mapping, Board Presentations, Lean Management, Business Process Mapping, Case Management, Epic Systems, Digital Health, Mobile Health, Medical Practice..., Healthcare Analytics
Education
Saint Xavier University 2009 — 2011
Master of Business Administration (M.B.A.), Health Administration
Saint Xavier University 2009 — 2011
Master's Certificate, Managed Care
Saint Xavier University 2005 — 2009
Bachelor of Science (B.S.), Pre-Medicine/Biology
Belvidere HIgh School 2001 — 2005
PerfectServe, Inc. February 2015 - Present
CoreLogic 2006 - February 2015
Infinite Software Solutions, Inc. 2004 - 2006
Data Ductus 2001 - 2004
Skills
Agile Methodologies, Microsoft SQL Server, ASP.NET, .NET, Flash Builder, C#, Scrum, Subversion, OOP, Visual Studio, JavaScript, jQuery, Web Services, Software Development, Team Management, MVC Architecture, Enterprise Software, XML, Agile Project Management, WCF, AJAX, ASP.NET MVC, T-SQL, WPF, Test Driven Development, SOA, IIS, Spring, SSIS, Design Patterns, Software Design, WinForms, Entity Framework, SQL, Unit Testing
Education
Luleå University of Technology 1996 — 2003
MSc, CS
University of Tennessee-Knoxville 1999 — 1999
PerfectServe, Inc. June 2014 - August 2015
PerfectServe April 2013 - June 2014
PerfectServe May 2012 - April 2013
Pilot Travel Centers January 2012 - May 2012
First Lutheran Church & School August 2011 - December 2011
University of Tennessee April 2010 - April 2011
Wilson & Bow May 2009 - December 2010
Skills
Leadership, Public Speaking, Sales, Time Management, PowerPoint, Microsoft Excel, Research, Management, Customer Service, Data Analysis, Social Networking, Outlook, Sales Management, Microsoft Word, Program Implementation, Consultation, Visio, Teamwork, Human Resources, Team Leadership, Training, Leadership Development, Team Building, Networking, Microsoft Office, Social Media, Project Management, Healthcare Information..., Healthcare Consulting, Process Improvement
Education
University of Tennessee-Knoxville - College of Business Administration 2008 — 2012
Bachelor's of Science, Economics
SCI Subcontractor to US DOE Y-12 National Security Complex November 2003 - Present
PerfectServe, Inc. August 2001 - September 2003
FALK Integrated Technologies August 1997 - July 2001
US Army August 1988 - July 1997
Skills
Storage Area Networks, Microsoft SQL Server, Windows System..., HP Storage, HP EVA, HP Blade, SAN, High Availability..., VMware ESX, Microsoft Cluster, Active Directory, Disaster Recovery, Replication, Brocade Fibre Switches, Fiber Channel, Citrix, Hyper-V, File Servers, Quota Management, Virtualization, MCSE
Education
University of Phoenix
Bachelor's Degree, Information Technology
University of Maryland College Park
Associate's Degree, Computer Science
PerfectServe, Inc. March 2015 - Present
PerfectServe June 2008 - March 2015
Harry Lane Chrysler Dodge Jeep February 2007 - June 2008
Sitel November 2005 - February 2007
O'Reilly Auto Parts 2003 - 2007
Skills
Management, Creative Problem Solving, Conflict Resolution, Strategic Hiring, Social Skills, Dependable Team Player, Teamwork, Team Leadership, Microsoft Office, Project Management, Coaching, Customer Satisfaction, Sales, Troubleshooting, Customer Service, Strategic Planning, Leadership, Process Improvement, Team Building
Education
Tusculum College 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pellissippi State Community College
ASRC Federal June 2015 - Present
Hunt Alternatives March 2015 - April 2015
PerfectServe, Inc. August 2014 - March 2015
BroadPath Healthcare Solutions August 2013 - June 2014
NWI May 2009 - April 2013
New York State Insurance Fund March 2009 - February 2012
AT&T Mobility October 2008 - June 2011
Skills
Internet Recruiting, Staffing Services, Customer Service, Training, Close Attention to..., Management, Lombardi Teamworks, Recruiting, B2B Marketing, Creative Writing, Electrical..., Wiring Diagrams, Process Improvement, Team Building, Leadership, Technical Writing, English Literature, Private Investigations, Criminal Investigations, Electrical Engineering, Ascentis ATS, ATagno ATS, Zoho, iCIMS, Salesforce.com, Landslide, Oracle CRM, Taleo, Outlook, Microsoft Office
Education
University of Massachusetts at Lowell 2012 — 2014
Bachelor's Degree, English Language and Literature, General, 4.0GPA
University of Phoenix 2011 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.92 GPA
Northeast Regional Technical Vocational High School 2004 — 2008
Diploma, Electrical and Electronics Engineering
PerfectServe October 2012 - Present
PerfectServe, Inc. January 2010 - October 2012
University of Tennessee August 2008 - July 2010
Delta Tau Delta Fraternity June 2005 - May 2007
Skills
Recruiting, Leadership Development, Organizational..., Management, Leadership, Microsoft Office, Budgets, Consulting, Microsoft Excel, Process Improvement, Data Analysis, Strategic Planning, Strategic Communications, Team Leadership, Project Management, Training, Cross-functional Team..., Program Management, Marketing
Education
Haslam College of Business at the University of Tennessee 2008 — 2009
Masters, Business Administration
University of Tennessee-Knoxville 2000 — 2005
Bachelors of Science, Communications - Public Relations
PerfectServe, Inc. January 2015 - Present
CDW February 2013 - August 2014
Kraft Foods December 2011 - June 2012
Skills
Team Leadership, Nielsen, Microsoft Office, Vendor Management, Business Intelligence, Merchandising, Process Improvement, Data Analysis, Salesforce.com, Account Management, Business Analysis, Direct Sales, Sales Process, Solution Selling, Cold Calling, Data Center, Sales, Leadership, Cloud Computing
Education
DePaul University 2012 — 2014
Master of Science (M.S.), Business Information Technology
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelor of Arts, Communication
PerfectServe, Inc. September 2013 - Present
PerfectServe November 2007 - Present
Skills
Healthcare Information..., Hospitals, Visio, Process Improvement, Cross-functional Team..., Access, PowerPoint, Outlook, Microsoft Word, Team Leadership, Customer Service, Software Documentation, Healthcare, Data Analysis, HIPAA
Education
University of Tennessee-Knoxville 2004 — 2007
BA, Political Science & Strategy
Pellissippi State Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Political Science and Government
Christian Academy of Knoxville 1998 — 2001
PerfectServe, Inc. February 2015 - Present
Emerson Process Management September 2014 - February 2015
VisualTour December 2011 - September 2014
Clayton Homes April 2013 - May 2013
VisualTour May 2011 - August 2011
Skills
C++, Programming, Visual Basic, Web Development, Android Development, Android, VB.NET, Java, C#, JavaScript, HTML, XML, C, MySQL, CSS, SQL Server, ASP.NET, .NET, Visual Studio, Eclipse, Software Development, Windows, Software Engineering, SQL, jQuery, AJAX, Mobile Product..., Python, Objective-C
Education
Georgia Institute of Technology 2014 — 2016
Master's Degree, Computer Science
University of Tennessee-Knoxville 2007 — 2011
Bachelor's Degree, Computer Engineering
PerfectServe, Inc. June 2014 - Present
PerfectServe December 2011 - June 2014
University of Tennessee August 2010 - December 2011
PerfectServe May 2011 - October 2011
Etrafficers, Inc. April 2007 - June 2010
Brigham Young University - Idaho August 2005 - April 2007
Skills
Adobe Creative Suite, MS Office Suite, Microsoft Office, Marketing, SEO, Strategy, Leadership, Start-ups, Management, Entrepreneurship, Integrated Marketing, Business Strategy, Research, SEM, Consulting, Public Speaking, Microsoft Excel, Social Media, PowerPoint, Project Management, Customer Service, Microsoft Word, Website Development, Salesforce.com, Social Networking, Market Research, Data Analysis, Social Media Marketing, Marketing Strategy, Time Management, Strategic Planning, Advertising, Business Development
Education
University of Tennessee-Knoxville - College of Business Administration 2010 — 2011
MBA, Entrepreneurship & Innovation
Brigham Young University - Idaho 2000 — 2006
B.A., Communication
PerfectServe, Inc. February 2015 - Present
Walmart May 2014 - February 2015
Aareon Insurance August 2013 - May 2014
Allan Jones Intercollegiate Aquatic Center 2011 - August 2013
Student Aquatic Center August 2010 - June 2013
Skills
Public Administration, Customer Service, Public Speaking, Aquatics, Water Safety Instructor, Policy Analysis, Life Insurance, Training, Management, Social Media, Leadership
Education
University of Tennessee-Knoxville 2010 — 2013
Bachalors of Arts, Public Administration
Motlow State Community College 2008 — 2010
Associate of Arts (A.A.), Pre-Law Studies
PerfectServe, Inc. February 2015 - Present
PerfectServe, Inc. May 2013 - January 2015
PerfectServe, Inc. December 2011 - May 2013
PerfectServe April 2011 - December 2011
University of Tennessee January 2011 - December 2011
AttentionIT, Inc. September 2008 - October 2009
Apple Retail August 2007 - August 2008
JiJiJa, Inc. February 2007 - May 2007
MetLife May 2006 - August 2006
Meridian Securities Group LLC May 2004 - August 2005
Skills
Process Improvement, Business Development, Project Management, Market Research, Management, Consulting, Access, Marketing Strategy, Data Analysis, Financial Analysis, Training, Healthcare, Management Consulting, Team Leadership, Microsoft Excel, Entrepreneurship, Cross-functional Team..., Leadership, Business Analysis, Competitive Analysis, Process Consulting, Business Process..., Supply Chain Management, Start-ups, Marketing, Networking, Strategy, Salesforce.com, Strategic Planning, Visio, Excel, Visual Basic, Portfolio Management, Healthcare Information..., Healthcare Consulting, Information Technology, Strategic Communications, Mobile Communications, Mobile Technology, Apple, Marketo, Matrix Management, Program Management, Product Marketing, CRM, SaaS, Team Building, Forecasting, Strategic Partnerships
Education
University of Tennessee-Knoxville - College of Business Administration 2010 — 2011
Masters in Business Administration, Finance and Analytics
Maryville College 2004 — 2008
BA, International Business
The Chinese University of Hong Kong 2007 — 2007
Study Abroad, International Business
Pace University 2006 — 2006
Summer program, Summer internship program
PerfectServe, Inc. December 2014 - Present
Insite Managed Solutions March 2013 - November 2014
Elavon December 2003 - March 2013
ADT Security Services February 1996 - November 2003
US Navy January 1993 - January 1996
Skills
Workforce Management..., Organizational..., Performance Management, Genesys Workforce..., Customer Service..., Call Center Management, Global Workforce..., Multi-Site Operations, Multi-site, Multi-site Management, International Workforce..., Call Center, Management, Workforce Management, CRM, Call Centers, Operations Management, Customer Experience, Customer Satisfaction, Leadership, Business Process..., Change Management, Vendor Management, Customer Service, Customer Retention, Human Resources, Training, Process Improvement, Contact Centers, Quality Assurance, Analysis, Six Sigma, Account Management, Forecasting, Team Building, Coaching, Call Center Development, Outsourcing, BPO, Hiring, Time Management, Employee Training, Strategic Planning, Credit Cards, Inbound Marketing, Avaya, Contact Center..., Professional Services, IVR, ACD
Education
East Tennessee State University 2008 — 2012
Bachelor of Science, Organizational Leadership
Insite Managed Solutions 2010 — 2010
Yellow Belt, CCSigma for Contact Centers
PerfectServe, Inc. January 2015 - Present
SVM, LP June 2013 - November 2014
DePauw University August 2010 - May 2013
National Health Services Scotland August 2012 - December 2012
The Ohio State University Medical Center June 2011 - August 2012
Cleveland Clinic May 2012 - May 2012
University of Utah Medical Group January 2012 - February 2012
Skills
Market Share Analysis, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Executive Reporting, Report Compilation, Training, Spanish, Public Relations, Market Research, Management
Education
DePauw University 2009 — 2013
Undergrad, Communications, Senior
Upper Arlington High School 2005 — 2009
High School
PerfectServe, Inc. July 2014 - Present
EventBooking.com July 2011 - July 2014
ORAU December 2010 - July 2011
Consulting May 2009 - July 2011
Pro Biz Marketplace, Inc. October 2009 - June 2011
Molecular Pathology Laboratory Network November 2008 - April 2009
AllMeds, Inc. September 1999 - November 2008
The Dow Chemical Company June 1986 - July 1997
Skills
ASP.NET, Database Administration, .NET, CSS, HTML, Microsoft SQL Server, JavaScript, Visual Basic, C#, Databases, Web Development, VB.NET
Education
Michigan Technological University 1981 — 1986
BS, Chemistry
Michigan Technological University 1981 — 1986
Bachelor of Science (B.S.), Chemistry
PerfectServe, Inc. September 2014 - Present
Scripps Networks April 2009 - September 2014
Jewelry Television January 2008 - January 2009
Perficient July 2005 - January 2008
Skills
Agile, Usability Testing, Requirements Gathering, Interaction Design, Web Applications, User Experience, Scrum, User-centered Design, User Interface Design, Information Architecture, Requirements Analysis, XSLT, SDLC, Agile Project Management, SOA, Subversion, Agile Methodologies, Integration, Software Documentation, Usability, User Interface
Education
Southern Illinois University, Edwardsville 2001 — 2006
BS, Computer Science
Southern Illinois University - Edwardsville 2001 — 2005
Bachelor of Science (B.S.), Computer Science
PerfectServe, Inc. May 2014 - Present
PerfectServe February 2013 - May 2014
PerfectServe April 2012 - February 2013
PerfectServe March 2011 - April 2012
PerfectServe April 2001 - March 2011
Community Network Services August 1997 - April 2001
Skills
Hospitals, Healthcare Information..., EMR, Healthcare Consulting, Healthcare, HIPAA, EHR, Process Improvement, Managed Care, Visio, Software Documentation, Healthcare Management, HL7, Informatics, Physicians, Software Implementation, Performance Improvement, Healthcare Industry, Epic Systems
Education
Georgia Southern University 1989 — 1993
B.S., Family and Child Studies
PerfectServe, Inc. February 2015 - June 2015
San Antonio ISD July 2014 - October 2014
American Bar Foundation July 2013 - September 2013
Education
Northwestern University - Kellogg School of Management 2015 — 2016
Master’s Degree
Northwestern University 2010 — 2014
Bachelor’s Degree, Economics and Legal Studies
PerfectServe, Inc. January 2015 - Present
AndoCon September 2012 - Present
Decycive December 2013 - December 2014
Colibrium June 2013 - November 2013
Swarm March 2013 - May 2013
Asurion September 2012 - February 2013
Social Strategy1 April 2012 - July 2012
eVestment Alliance July 2010 - April 2012
Allstate June 2007 - July 2010
Kennesaw State University September 2006 - May 2007
Skills
ASP.NET MVC, SQL Server, C#, Visual Basic, SharePoint, JavaScript, MVC, Microsoft SQL Server, AJAX, MySQL, ASP.NET, Web Applications, Agile Methodologies, .NET, jQuery, Visual Studio, Scrum, Software Development, Web Development, VB.NET, T-SQL, SQL, Event Planning, Event Videography, Database Design, Project Management
Education
Kennesaw State University 2004 — 2007
Bachelor's of Science, Computer Science
Chattahoochee Technical College 2001 — 2003
Applied Associate's of Technology, Computer Programming
PerfectServe, Inc. Vice President - Professional ServicesPICIS is now OptumInsightMarch 2007 - November 2014
alliance surgery 2005 - 2007
All Children's Hospital 2004 - 2006
Childrens Medical center Dallas 2000 - 2001
St. Joseph's 1975 - 1980
Skills
Healthcare Information..., Hospitals, Informatics, Healthcare, EMR, EHR, CPOE, Software Implementation, Health Information..., Healthcare Industry, Healthcare Consulting, HL7, Healthcare Management, Customer Service, HIPAA, Nursing, Revenue Cycle, Process Improvement
Education
University of Texas at Arlington 1996 — 1998
MSN, Pediatric Nurse Practitioner
Armstrong State University 1978 — 1980
BSN, Nursing Administration
Armstrong State University 1973 — 1976
ADN, Nursing
Windsor Forest High School 1969 — 1973
PerfectServe, Inc. October 2014 - July 2015
Valparaiso University February 2014 - April 2014
Valparaiso University August 2012 - December 2013
Computer Warehouse Group Plc/MTN Nigeria September 2005 - April 2012
Skills
Troubleshooting, Unix, Windows Server, Databases, Servers, Access, Data Center, Software Installation, Microsoft Office, Analysis, System Administration, Computer Hardware, Microsoft Excel, PowerPoint, Research, Procurement, Leadership, Windows, Teamwork, Software Documentation, Microsoft Word, Visio, Customer Service, Team Leadership, Help Desk Support, Management, Information Technology, Team Building, Windows 7, Storage, NetBackup, Solaris, Information Security, Cisco Routers, Windows XP
Education
Valparaiso University 2012 — 2014
Master's Degree, Information Technology and Management
University of Ibadan 2000 — 2005
Bachelor of Science (B.Sc.), Computer Science
Whirlpool Corporation July 2015 - Present
Self Employed December 1990 - Present
PerfectServe, Inc. May 2014 - October 2014
Oak Ridge National Laboratory - Cyberspace Sciences Research January 2014 - May 2014
Association of Networking & Systems Administration August 2013 - May 2014
Skills
CompTIA A+ Certification, Brainbench..., Hadoop, MapReduce, Linux System..., Computer Hardware, Networking, Computer Repair, Computer Science, Computer Maintenance, Media Servers, Wireless Networking, Windows Server, Computer Technology, Computer Network..., Computer Security, LAN-WAN, NAS, WiFi, Technical Support, Linux Desktop, Ubuntu, Computer Building, Active Directory, VMware Workstation, VPN, TCP/IP, Access Database, Windows 7, Windows 8, Windows XP Pro, VMware, Windows XP, Troubleshooting
Education
Pellissippi State Community College 2012 — 2014
Associate of Applied Science (A.A.S.), Computer Systems Networking and Telecommunications
Karns High School 1994 — 1999
PerfectServe, Inc. December 2014 - Present
PerfectServe July 2012 - December 2014
American College of Healthcare Executives June 2011 - June 2012
James A. Haley VAMC January 2010 - May 2011
USF- Sociology March 2009 - January 2010
Enterprise Rent a Car November 2007 - March 2009
Skills
Healthcare Management, Customer Service, Hospitals, Healthcare, Access, Public Speaking, Data Analysis, Research
Education
University of South Florida 2009 — 2011
MHA, Health Policy & Managment
University of South Florida 2003 — 2007
BA, Humanities and Religious Studies
PerfectServe, Inc. August 2015 - Present
Law Offices of Gary Dawson March 2008 - Present
PerfectServe November 2013 - August 2015
Deus Computer Consulting January 2012 - November 2014
PerfectServe, Inc. May 2013 - November 2013
PetSmart February 2008 - April 2013
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Microsoft Exchange, Windows 7, Windows XP, Help Desk Support, Active Directory, Technical Support, Windows Server, Citrix, OS X, Printers, Software Installation, Spiceworks, Customer Service, Network Administration, Leadership, Process Improvement, Project Management, Troubleshooting, Access, Microsoft Excel, Microsoft Office, Team Leadership, Software Documentation
Education
University of Tennessee-Knoxville 2007 — 2013
Journalism and Electronic Media, Visual Productions, Cinema Studies
Pellissippi State Community College 2010 — 2011
PerfectServe, Inc. December 2014 - Present
PerfectServe, Inc. June 2013 - December 2014
PerfectServe April 2011 - June 2013
LynxIT solutions July 2010 - March 2011
PerfectServe September 2007 - May 2010
CareerBuilder.com 2006 - 2007
University of Illinois at Urbana-Champaign August 2002 - April 2006
Skills
Healthcare, Hospitals, Healthcare Information..., HIPAA, Process Improvement, Project Management, Healthcare Consulting, Training, Physicians, Informatics, Strategy, Healthcare Industry, Data Analysis, Strategic Planning, Management, Leadership, Cross-functional Team..., Visio, Access, Start-ups, Sales Operations, Change Management, Salesforce.com, Customer Service, Health Information..., Account Management, Competitive Analysis, Team Leadership, Market Research, Sales Process, HL7, Product Development, Android
Education
University of Illinois at Urbana-Champaign 2002 — 2006
M.S., Biochemistry
University of Michigan 1997 — 2001
B.S., Molecular Biology
Paradym, Inc. July 2015 - Present
PerfectServe, Inc. October 2014 - July 2015
PerfectServe April 2011 - October 2014
CVS Caremark Corporation January 2001 - February 2012
First Tennessee Bank March 2008 - April 2011
Skills
Troubleshooting, Customer Service, Team Leadership, Technical Support, PowerPoint, Interviewing Skills, Critical Thinking, Analytical Skills, Recruiting, iPhone, Android, Social Networking, Competency Based..., Pharmacy Practice, College Recruiting, Project Planning, Onboarding, Planning Budgeting &..., Trade Shows, Business Networking, Hiring Employees, Applicant Tracking..., Interviews, Management, Training, Process Improvement, Leadership, Hiring, Team Building, Microsoft Excel, Time Management, Healthcare
Education
Tusculum College 2005 — 2007
Bachelor's degree, Organizational Leadership
Pellissippi State Community College 1998 — 2004
Associate's degree, General Studies
PerfectServe, Inc. August 2014 - August 2015
PerfectServe, Inc. January 2014 - August 2014
PerfectServe September 2005 - January 2014
Carrabba's Italian Grill February 2000 - December 2005
International Trade Center SBDC September 1997 - December 1998
Skills
Leadership, Visio, Process Improvement, Customer Service, Management, Project Management, Team Leadership, Troubleshooting, Human Resources, Software Documentation, PowerPoint, Microsoft Excel, Teamwork, Program Management, Outlook, Training, Microsoft Office, Marketing, Data Analysis, Microsoft Word, Account Management, Team Building, Public Speaking, Sales, Event Planning, Salesforce.com, Organizational..., Time Management, Customer Support, Basic HTML, SQL
Education
Tusculum College 2015 — 2016
Master of Business Administration (M.B.A.), Change Management
Tusculum College 2013 — 2014
Bachelor's Degree, Human Resources Management and Services, Magna Cum Laude
Pellissippi State Community College 2002 — 2005
Associate of Science (A.S.), Business Administration and Management, General
University of Tennessee-Knoxville 1996 — 1998
Bachelor of Science (BS), International Business
PerfectServe, Inc. January 2015 - Present
Information Technology Partners 2004 - January 2015
ClientLogic 2000 - 2004
Skills
Disaster Recovery, Microsoft Exchange, Microsoft SQL Server, Windows Server, Troubleshooting, Active Directory, Computer Hardware, VMware, Networking, Servers, Virtualization, IIS, System Administration, Operating Systems, IT Management, Data Center, Blackberry Enterprise..., SAN, Storage Area Networks, TCP/IP, Hardware, Group Policy, IT Operations, Firewalls, DNS, Network Administration, Windows, Technical Support, VMware ESX, VoIP, DHCP, Network Security, SharePoint, Windows XP, Switches, Security, Storage, Windows 7
Education
ITT Technical Institute-Indianapolis
Meltdown Graphics August 2015 - Present
PerfectServe, Inc. October 2014 - August 2015
System Improvements, Inc. TapRooT® May 2014 - October 2014
Skills
Root Cause Analysis, Healthcare, Quality Improvement, Performance Improvement, Program Management, HIPAA, Process Improvement, Healthcare Industry, Microsoft Excel, Management, Hospitals, Team Leadership, PowerPoint, Leadership, Healthcare Management, Training, Microsoft Word, Physicians, Public Health, Leadership Development
Education
East Tennessee State University 2012 — 2014
Bachelor of Science (B.S.), Public Health
East Tennessee State University 2011 — 2014
Bachelor of Science (B.S.), Public Health/ Healthcare Administration
PerfectServe, Inc. October 2014 - Present
Perfectserve February 2008 - November 2014
Asurion October 2006 - January 2008
AllScripts April 2006 - 2006
MedSolutions April 2004 - April 2005
Marketlinx April 2003 - April 2005
GE Network Solutions October 2001 - April 2003
Terion Corporation October 1997 - October 2001
Blockbuster September 1996 - May 1997
Harris Corporation October 1989 - February 1996
Skills
Software Project..., Software Development, Databases, Database Design
Education
University of Central Florida 1985 — 1988
Bachelor of Science, Computer Science
PerfectServe, Inc. October 2014 - Present
Blue Agility December 2013 - September 2014
Wipro Consulting January 2012 - November 2013
Scripps Networks September 2009 - December 2011
Scripps Networks July 2008 - September 2009
East Tennessee Chapter of the Project Management Institute (ETPMI) November 2006 - July 2008
Prologix East LLC/ Anderson Services LLC November 2006 - May 2008
Anderson News Company September 2000 - November 2006
Ruby Tuesday Inc. 2000 - September 2000
F-O-R-T-U-N-E Personnel Consultants June 1999 - October 1999
Skills
Mentoring, Planning, Resource Management, Project Portfolio..., Team Building, Process Improvement, PMP, Program Management, Strategic Planning, MS Project, Vendor Management, Microsoft Office, Problem Solving, Agile, Coaching, Team Leadership, Budgeting, Scrum, Project Planning, Software Project..., SharePoint, Business Intelligence, Product Development, Windows, Visio, Business Management, Cross-functional Team..., Requirements Analysis, Excel, Customer Relations, Change Management, Project Management, Agile Project Management, IT Strategy, Business Process..., PMO, Leadership, IT Management, Consulting, Training, Certified Project..., Information Technology, Team Management, Management Consulting, Agile Methodologies, Analysis, Management, Certified Scrum Master..., Business Process, SDLC
Education
ITT Technical Institute 1993 — 1996
Bachelor, Electronics, Engineering
Community College of the Air Force 1993 — 1995
AS, Electronics Technology
PwC March 2014 - Present
UtiliSec January 2010 - March 2014
Saker Systems (Contract to SCE) April 2009 - December 2012
UCA International Users Group September 2007 - March 2012
EnerNex Corporation September 2004 - April 2009
Trident Resource Corporation September 2003 - September 2004
PerfectServe, Inc. February 2003 - September 2003
Horizon Resource Group May 2002 - January 2003
East Tennessee State University, RenderForge, James H. Quillen College of Medicine July 1999 - December 2002
Skills
Cyber Security, Standards Development, Smart Grid, Security, Program Management, Enterprise Architecture, Integration, CISSP, Computer Security, Information Security, System Architecture, Architecture, Energy, Systems Engineering, AMI, Project Management, Electric Power, NERC, Risk Management, Smart Metering, Policy, Network Security, SCADA, Penetration Testing, Automation, Information Security..., Vulnerability Assessment, Demand Response, NIST, Security Architecture..., IEC 61850, Vulnerability Management, Data Security, Security Awareness, Distribution Automation, Business Continuity, Architectures
Education
East Tennessee State University 1999 — 2001
Master of Science, Engineering Technology
East Tennessee State University 1997 — 1999
Bachelor of Science, Engineering Technology
CISSP Training Camp
PerfectServe, Inc. October 2001 - Present
Voicecom August 1990 - October 2001
Premiere Technologies 1997 - 2001
Voice-Tel 1997 - 1999
Skills
Integration, Healthcare Information..., SaaS, Process Improvement, Healthcare, Project Management, Team Leadership, Visio, Strategic Planning, HIPAA, Microsoft SQL Server, SQL
Education
The University of Memphis 1990 — 1994
Bachelor of Science (BS), Computer Science
University of Tennessee-Knoxville
PerfectServe, Inc. June 2015 - Present
Emmi Solutions November 2013 - May 2015
Emmi Solutions April 2009 - May 2015
Gap Inc. July 1997 - May 2013
Emmi Solutions November 2006 - April 2009
NorthShore University HealthSystem November 2000 - May 2006
UnitedHealth Group October 1999 - November 2000
Maritz Travel Company November 1998 - October 1999
Skills
Account Management, Customer Service, Healthcare Information..., Healthcare, Client Services, Leadership
Education
National Personal Training Institute
Certificate Program, Personal Training
Lincoln Land Community College 1994 — 1997
PerfectServe, Inc. June 2015 - Present
STANLEY Healthcare August 2011 - 2015
Epic Strategic Solutions November 2010 - September 2011
CareTech Solutions March 2010 - April 2010
McKesson June 2008 - March 2010
ISH Inc. October 2005 - June 2008
Skills
Healthcare Information...
Education
Metropolitan State University of Denver 1995 — 2000
PerfectServe, Inc. November 2014 - Present
Ryerson April 2011 - October 2014
Joint Commission Resources, Inc October 2009 - April 2011
Joint Commission Resources, Inc May 2007 - October 2009
Joint Commission Resources, Inc. June 2005 - May 2007
Joint Commission Resources May 1999 - June 2005
Quality Healthcare Resources February 1998 - May 1999
Suburban Cardiologists, S.C December 1994 - February 1997
GlenOaks Medical Center May 1989 - October 1994
Skills
Salesforce Training, Salesforce.com..., Change Management, Salesforce.com..., Sales, Proposal Writing, Consulting, Process Improvement, Business Analysis, Team Building, Brainshark, Data.com, ExactTarget, Negotiation, Contract Negotiation, Integrated Marketing, Leadership, Business Process, Salesforce.com, Budgets, Strategic Planning, Cloud Computing, Healthcare Information..., CRM, Healthcare
Education
Lake Forest Graduate School of Management 2004 — 2008
Masters, Business Administration; Organizational Behavior
University of Illinois at Urbana-Champaign 1986 — 1990
Bachelor of Science, Health Planning and Administration
PerfectServe, Inc. January 2015 - Present
PerfectServe September 2005 - December 2014
Industrial Cleaning Management May 2004 - August 2005
Skills
Contact Center..., Workforce Management, Communication Skills, Talent Management, Business Analysis, Managing Workflow, Customer Experience, Interviews, Change Management, Leading Change, Department..., Financial Modeling, Department Budgeting, CRM, Metrics, Quality Management, Employee Training, Vendor Management, Visio, Project Management, Microsoft Excel, Process Improvement, EHR, Strategic Planning, Team Leadership, Healthcare, Customer Service, Microsoft Office, Cross-functional Team..., Contract Negotiation, PowerPoint, Leadership, Healthcare Information..., Access, SharePoint, Time Management, Software Documentation, Troubleshooting, Account Management, Outlook
Education
University of Tennessee-Knoxville - College of Business Administration 1999 — 2003
Bachelor of Science (BS), Business Administration, Management and Operations
PerfectServe, Inc. May 2015 - Present
Optum, Inc. August 2007 - May 2015
Picis February 2006 - August 2007
Skills
Healthcare Information..., EHR, HL7, EMR, HIPAA, Informatics, Process Improvement, Visio, Software Documentation, Integration, Software Implementation, Software Project..., Healthcare, Requirements Analysis, Healthcare Consulting, CPOE, Program Management, Healthcare Industry, Project Management, Hospitals, Business Analysis
Education
DePaul University
BA, Psychology
DePaul University
MS, eCommerce Technology
PerfectServe, Inc. March 2015 - Present
AirStrip Technologies January 2013 - January 2015
iSirona, LLC October 2011 - January 2013
Covidien (Formerly US Surgical) April 2007 - January 2012
St. Francis Medical Technologies, Inc January 2006 - June 2007
Depuy Spine, Johnson & Johnson, Capitol Surgical January 2001 - January 2006
Pinnacle Orthopaedic/ Smith January 2000 - January 2001
Hines-Rinaldi January 1996 - January 2000
T. Rowe Price January 1990 - January 1994
Skills
Spine, Orthopedics, Surgeons, Hospitals, Territory, Medical Device..., Medical Devices, Orthopedic, Sales Operations, EHR, Healthcare Information..., EMR, Medicine, Neurosurgery, Healthcare, Cardiology, Operating Room, Product Launch, Capital Equipment
Education
Towson State University 1988 — 1990
Bachelor of Science, Health Services Management, Business Management Concentration
Chopticon, High
High School
Frostburg State University
PerfectServe, Inc. January 2014 - Present
PerfectServe April 2011 - January 2014
Rush University Medical Center November 2003 - April 2011
Rush University Medical Center November 2004 - November 2007
Palmetto Richland Memorial Hospital May 1999 - October 2003
Daybreak Crisis Pregnancy Center January 1995 - January 1999
Skills
Healthcare, Hospitals, Healthcare Management, EMR, Leadership, Training, Medical Devices, Software Documentation, Program Management, Management, Medicine, Project Management, Treatment, Fundraising, Human Resources, Policy, Healthcare Information..., Public Relations, Administration, HIPAA, Process Improvement, EHR, Healthcare Consulting, Strategic Planning
Education
Roosevelt University 2008 — 2010
Masters Business Administration, Health Care Administration
Columbia International University 1995 — 2000
Bachelor of Science, Respiratory Care
PerfectServe, Inc. May 2011 - Present
Intergraph February 2007 - December 2010
Sepaton June 2006 - January 2007
EMC June 2004 - May 2006
EMC June 2003 - December 2003
Education
University of Massachusetts Lowell 2002 — 2004
Masters, Computer Engineering
Jawaharlal Nehru Technological University
PerfectServe, Inc. September 2013 - January 2015
Caris Healthcare LP January 2013 - July 2013
PerfectServe June 2012 - January 2013
Covenant Health August 2012 - December 2012
East Tennessee State University January 2011 - December 2012
Focus Healthcare of TN April 2011 - September 2011
Private Employer July 2007 - August 2010
Blue Cross Blue Shield of TN March 2010 - May 2010
Private Employer July 2006 - December 2009
Summit Medical Group, PLLC November 2005 - April 2007
Skills
Microsoft Office, Excel, Word, PowerPoint, Research, Customer Service, Writing, Public Speaking, Outlook, Customer Relations, Supervisory Skills, Administrative Support, Data Entry, Scheduling, Problem Solving, Mental Health, Office Management, Teamwork, Telephone Skills, Spreadsheets, Time Management, Electronic Health..., Software Implementation, Software Training, Community Outreach, Customer Engagement, Patient Advocacy, Microsoft Excel, Microsoft Word, Process Scheduler, Process Improvement, Software Documentation, Training, Sales, Administrative..., Healthcare Management, Quality Assurance, Troubleshooting, Strategic Planning, Project Management, Access, Administration, Community Health, Visio, Epidemiology, Healthcare
Education
Lincoln Memorial University 2015 — 2017
Associate of Science (AS)
Roane State Community College 2014 — 2016
Associate of Applied Science
East Tennessee State University 2011 — 2012
Master of Public Health (MPH)
East Tennessee State University 2009 — 2010
Bachelor of Science
Roane State Community College 2006 — 2008
Associate of Science
PerfectServe, Inc. December 2014 - Present
GE Transportation May 2012 - December 2014
Heritage Propane October 2011 - January 2012
Agentek, Inc. December 2008 - September 2011
KUBRA October 1999 - December 2008
Data Systems and Games June 1996 - August 1999
Skills
C#, C++, Object Oriented Design, Object Modeling, .NET, ASP.NET, Microsoft SQL Server, JavaScript, WCF, Mobile Applications, XML, Object Modelling, Software Development, Agile Methodologies, ASP.NET MVC, HTML 5, Test Driven Development
Education
Albany State University 1992 — 1996
Bachelor's degree, Computer Science/Mathematics