Priority Health
Industry: Company
DescriptionFounded: 1986 Parent organization: Spectrum Health Subsidiary: Priority Health Insurance Company
Priority Health List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Priority Health. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Priority Health Salaries. You can even request information on how much does Priority Health pay if you want to. Learn about salaries, pros and cons of working for Priority Health directly from the past employees.
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Priority Health Employees
Pine Rest Christian Mental Health Services May 2014 - Present
Priority Health October 2013 - May 2014
Spectrum Health October 2009 - October 2013
Skills
People Skills, Clinical Nutrition, Compassion, Leadership, Passion for Helping..., Employee Benefits, Communication, Organization, Determined to Succeed, Customer Service, Health Insurance, Healthcare, Microsoft Word, Public Speaking, Critical Thinking, Hospitals, HIPAA, Data Entry, Microsoft Office, Event Planning
Education
Grand Valley State University 2011 — 2013
Bachelor of Science (B.S.), Psychology
Grand Rapids Community College 2008 — 2011
Associate of Arts (A.A.), Psychology
Mercer October 1998 - Present
UnitedHealth Group August 1995 - October 1998
Priority Health August 1993 - August 1995
Prudential Insurance July 1984 - August 1993
Education
DePaul University 1980 — 1983
BS, Economics and Math
TriZetto, A Cognizant Company March 2012 - Present
Priority Health March 1999 - August 2004
Priority Health September 1997 - March 1999
Skills
Healthcare, Software Documentation, HIPAA, Healthcare Information..., Access, Editing, Clinical CareAdvance..., Technical Writing, Customer Service, QNXT Documentation, Facets Documentation, Provider Relations, SharePoint, Leadership, Managed Care, Quality Assurance, Provider Network..., Healthcare Management, Team Leadership, Physician Incentive..., Medical Claims, Medical Coding, Medicaid Managed Care, Process Improvement, Data Analysis, Medicare, Visio, Business Analysis, Communications, ClaimSphere, Health Payment..., StarSERV
Education
Western Michigan University 2000 — 2003
Master of Public Administration (MPA), Health/Health Care Administration/Management
Ferris State University 1990 — 1995
Bachelor of Science (BS), Health/Health Care Administration/Management
Priority Health May 2014 - Present
Russ' Restaurant March 2011 - September 2014
Spectrum Health October 2013 - May 2014
Chez Olga January 2012 - September 2013
AMC Theatres April 2007 - April 2013
Skills
Communication, Public Relations, Photoshop, Microsoft Office, Advertising, Market Research, Social Media, Social Media Marketing, Fundraising, Facebook, Time Management, Press Releases, Teamwork, Microsoft Word, Creative Writing, Editing, Customer Service, Public Speaking, Microsoft Excel, Marketing, Marketing Communications, Research, Team Leadership, Sales, Outlook, Media Relations, Adobe Creative Suite, English, Data Entry, Team Building, Email Marketing, Training, Online Marketing, Entertainment, Nonprofits, Strategic Communications, Hospitality, Online Advertising, Project Planning, Event Planning, Leadership, Social Networking, Event Management, PowerPoint, Healthcare, Writing, Internal Communications
Education
Grand Valley State University 2011 — 2013
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Grand Rapids Community College 2008 — 2011
Associate's degree, General Studies
Celebration! Cinema February 2015 - Present
Orthopaedic Associates of Michigan December 2014 - February 2015
Baudville, Inc. October 2007 - November 2014
Eastbrook Homes 2004 - 2007
Priority Health March 1999 - May 2003
Marshall Fields (Currently Macy's) December 1988 - March 1999
Skills
Employee Relations, Payroll, Benefits, Benefits Administration, FMLA, HRIS, Open Enrollment, Customer Service, Excel, Word, Talent Management, COBRA, Performance Management, Compensation, Employee Engagement, Policy, Leadership Development, Employee Benefits, Human Resources, Recruiting, Microsoft Word, College Recruiting, Deferred Compensation, Microsoft Excel, Talent Acquisition, Training, Applicant Tracking..., Organizational..., Team Building, Resume Writing, Personnel Management, Employee Training, Succession Planning, New Hire Orientations, Onboarding, Workforce Planning, Labor Relations, Hiring, HR Policies, Employee Handbooks, SPHR, Temporary Placement, Interviews, Job Descriptions, Internet Recruiting, Employment Law, Compensation & Benefit, Union Avoidance, Job Fairs, Career Development
Education
Ferris State University 1986 — 1988
Business Administration and Management, General
TriZetto, A Cognizant Company January 2012 - Present
Kocsis Consulting 2007 - 2012
Priority Health 2002 - 2007
Skills
Requirements Analysis, Business Analysis, SDLC, Requirements Gathering, Business Requirements, Enterprise Architecture, Business Intelligence, Software Project..., Visio, Integration, SharePoint, PMO, Data Warehousing, IT Strategy, PMP, Business Process, Business Process..., Solution Architecture, Agile Methodologies, Healthcare Information..., Software Implementation, Vendor Management
Education
Davenport University
Bachelor's Degree, Business Administration and Management, General
Spectrum Health September 2014 - Present
Spectrum Health July 2013 - August 2014
Spectrum Health July 2012 - July 2013
Priority Health August 2009 - July 2012
Priority Health March 2007 - December 2009
Priority Health August 2004 - March 2007
marchFIRST 1999 - 2001
Skills
Microsoft Exchange, Active Directory, Windows Server, Access, VMware ESX, VMware, Disaster Recovery, IIS, Visio, Servers, System Administration, Information Technology, Computer Security, Firewalls, Troubleshooting, Help Desk Support, Citrix, DNS, Infrastructure, Windows, HIPAA, SharePoint, Software Documentation, Technical Support, Windows 7
Education
Ferris State University 2001 — 2004
Bachelor's, Computer Information Systems
UpNow llc January 2013 - Present
Spectrum Health November 2011 - April 2014
Priority Health August 2011 - November 2011
Skills
Network Security, Firewalls, Computer Security, Security, Servers, Microsoft Exchange, Disaster Recovery, Visio, Active Directory, System Administration, Databases, Software Documentation, SharePoint, Troubleshooting
Education
Ferris State University 2010 — 2013
Information Security Intelligence, Computer and Information Systems Security/Information Assurance
Ferris State University 2007 — 2009
Bachelor of Science (BS) Information Security Intelligence, Assc. Printing and Digital Imaging Technology
Priority Health October 2014 - Present
Spectrum Health February 2013 - October 2014
Priority Health October 2007 - February 2013
LandAmerica Lawyers Title October 2002 - July 2007
Skills
Insurance, Underwriting, Health Insurance, Process Improvement, Medicare, Employee Benefits, Customer Service, Strategic Planning, Project Management, Outlook, HIPAA, Healthcare, Financial Analysis, Analysis, Medicare Part D, Brokers, Disability Insurance, COBRA, Team Building, Benefits Administration, Managed Care, Provider Relations, Long-term Care, Medicaid, Management, Health Care Reform, Life Insurance, Healthcare Management, Term Life Insurance, HMO, Health Policy, Claim, Finance, Group Medical, Employee Wellness
Education
Ferris State University 2000 — 2007
Bachelor of Business Administration (B.B.A.), Finance
Sparta High School 1995 — 1998
Priority Health September 2015 - Present
Interface Consultation Services April 2013 - Present
Priority Health November 2013 - September 2015
Bath & Body Works October 2012 - December 2013
Priority Health September 2013 - November 2013
Saint Mary's Health Care March 2013 - May 2013
Saint Mary's Health Care January 2013 - March 2013
Metro Health May 2012 - June 2012
Outdoor Education Center 2009 - 2012
Skills
Human Resources, Customer Service, Interviews, Time Management, Applicant Tracking..., PowerPoint, Microsoft Word, Teamwork, Recruiting, Leadership, Microsoft Office, Telephone Skills, Microsoft Excel, Access, Project Management, Medical Terminology, Team-oriented, Legal Contract Review, Document Drafting, File Management, OnBase, Multi Tasking, Communication Skills, Health Insurance, Legal Documents, HIPAA, Retail Sales, Cashiering, Retail, Healthcare
Education
Grand Rapids Community College 2015 — 2015
Personal Interest
Ferris State University 2009 — 2013
Bachelor of Science (BS), Health Care Systems Administration, 3.72
Kellogg Community College 2008 — 2009
General
Spectrum Health February 2015 - Present
Grand Rapids Community College March 2014 - February 2015
Grand Rapids Community College May 2013 - March 2014
Priority Health May 2012 - August 2012
Skills
Security, Information Security, Computer Forensics, Computer Security, Network Security, Active Directory, Linux, Windows 7, Firewalls, Troubleshooting, Access, Windows Server, Windows XP, Windows, Python, SQL
Education
Davenport University 2008 — 2012
BS, Network Security and Computer Networking Dual Major
Gateway Funding January 2015 - Present
DIAMOND RESIDENTIAL MORTGAGE May 2003 - December 2014
Priority Health March 1998 - February 2003
CPR June 1993 - March 1998
Skills
FHA financing, USDA, Refinance, VA loans, Credit, FHA, Government Loans, Mortgage Banking, Certified Mortgage..., Residential Mortgages, Loan Origination, Real Estate, Loans, Credit Analysis, Mortgage Lending, FHA Financing, VA Loans
Education
Grand Rapids Community College 1991 — 1993
Associates of Computer Science, Computer Installation and Repair Technology/Technician
Cedar Springs High 1987 — 1991
College Prep Diploma, Computer Science
KHI Solutions (Contracting for Hill-Rom) September 2011 - Present
Priority Health November 2006 - September 2011
Renal Advantage Inc. March 2001 - November 2006
Skills
Prior Authorization, Clinical Research, Clinical Decision..., Documentation Practices, HIPPA, HEDIS, Interqual knowledge, Microsoft Office..., Managed Care..., Nurse, EMR software, Project Leader, Teambuilding and..., Facets, On Base, Medicaid/Medicare..., HIPAA, Managed Care, Healthcare, Medicaid, Software, Building Relationships, Direct Sales, Leadership, Medicare, Software Documentation
Education
Grand Rapids Community College
Nurse - LPN
University of Phoenix
Health/Health Care Administration/Management
Priority Health March 2015 - Present
Priority Health January 2011 - March 2015
Priority Health March 2010 - December 2010
Priority Health September 2009 - March 2010
Priority Health April 2008 - September 2009
Priority Health November 2004 - March 2008
Priority Health July 2001 - November 2004
Priority Health March 1999 - July 2001
Priority Health June 1997 - December 1998
Priority Health August 1995 - June 1997
Skills
Health Insurance, Business Analysis, Managed Care, Medicare, HIPAA, Customer Service, Process Improvement, Visio, Access, Project Management, Insurance, Healthcare, Healthcare Information..., Strategic Planning, Team Building, Vendor Management, Call Centers, Leadership, Management
Education
Grand Valley State University 2015 — 2017
Executive MBA, Business Administration
Davenport University 1989 — 1993
Bachelor's, Business Administration, Accounting
YMCA - Greater Grand Rapids July 2014 - Present
Priority Health October 2010 - Present
Wellcoaches Corporation 2015 - 2015
St. Mary's Health Care System 2005 - 2013
Skills
Wellness, Nutrition, Wellness Coaching, Health Promotion, Fitness, Health Education, Rehabilitation, Nutrition Education, Fitness Training, Employee Wellness, Functional Training, Exercise Physiology, Employee Wellness..., Strength Training, Personal Training, Public Speaking
Education
American College of Sports Medicine 2009 — 2010
Certification, Cancer Exercise Trainer
National Academy of Sports Medicine 2005 — 2005
Certification, Personal Trainer
Ferris State University 1989 — 1993
BS, Public Relations/Marketing
Spectrum Health January 2014 - Present
Priority Health July 1998 - January 2014
Skills
Managed Care, Health Insurance, Utilization Management, Medicare, Healthcare Management, Medicaid, Healthcare, Leadership, Cross-functional Team...
Education
Loyola University New Orleans 2015 — 2017
Master’s Degree, Nursing, Health Care Administration
Ferris State University
BSN
Blue Cross Blue Shield of Michigan January 2013 - Present
Meridian Health Plan 2011 - 2013
Meridian Health Plan 2007 - 2011
Priority Health 2000 - 2006
Priority Health 1996 - 2000
Mercy Health Plans 1993 - 1996
University of Illinois at Urbana-Champaign 1990 - 1993
University of Illinois at Urbana-Champaign 1987 - 1990
Skills
HEDIS, Managed Care, Healthcare Information..., Medicare, Healthcare, Data Analysis, Medicaid Managed Care, HIPAA, Health Insurance
Education
University of Illinois at Urbana-Champaign 1987 — 1993
Master of Education (EdM), Educational Psychology: Quantitative and Evaluative Research Methodologies
DePauw University 1981 — 1985
Bachelor of Arts (BA), Computer Science and Psychology
TriZetto, A Cognizant Company February 2010 - Present
Priority Health July 2002 - February 2010
Skills
Microsoft Word, Healthcare, Health Insurance, Insurance, Claim, Medicare, Managed Care, Medicaid, HIPAA, Leadership, Visio, Healthcare Consulting, Health Policy, Call Centers, Utilization Management, Software Documentation, Healthcare Industry, Process Improvement, Disease Management, Business Analysis, ICD-10, Business Process..., Healthcare Information..., Trainer for Facets UM, Trainer for Facets..., Trainer for Facets..., Trainer for Facets..., CareAdvance Trainer, Nurse, Software Curriculum..., Software Implementation..., Retro Review of..., Requirements Gathering, EHR, Healthcare Management
Education
Grand Rapids Community College
Nursing
Beene Garter LLP December 2013 - Present
BDO USA, LLP August 2012 - November 2013
Priority Health July 2009 - April 2011
Corporate Technologies, LLC (d/b/a CPR) August 2002 - July 2009
Computer Products & Resources, Inc. March 1998 - August 2002
Computer Products & Resources, Inc. February 1996 - March 1998
Best Buy February 1995 - February 1996
ImageMedia July 1994 - January 1995
Software America December 1993 - July 1994
Skills
Technical Leadership, Project Planning, Enterprise Architecture, VMware, Citrix, Virtualization, Active Directory, Microsoft Exchange, Group Policy, DNS, Linux, HP Server Hardware, Problem Solving, Crisis Management, Windows Server, Troubleshooting, Servers, Operating Systems, VDI, Powershell, Enterprise Software, Disaster Recovery, IT Management
Education
Grand Valley State University 2010 — 2012
Master of Business Administration, General Business
The Washington Campus 2012 — 2012
National Public Policy Residency
Ferris State University 2003 — 2010
Bachelor of Science in Business, Computer Information Systems
Grand Rapids Community College 1991 — 2003
Associate in Arts, Computer Science
Dayton VA Medical Center Medical Social Work InternLoyola University Medical CenterAugust 2011 - May 2012
Beacon of Hope September 2010 - May 2011
Priority Health November 2004 - November 2006
Star Med Medical Staffing August 2003 - December 2004
Michigan Medical, P.C February 2003 - August 2003
South Washington Family Medicine May 2001 - February 2003
Holland Hospital May 1999 - February 2001
Skills
Family Therapy, Mental Health, Crisis Intervention, Psychotherapy, Clinical Research, Healthcare, Grants, Psychosocial, Social Services, Case Managment, Motivational..., Community Outreach, Adolescents
Education
Loyola University Chicago 2011 — 2012
Master of Social Work, Health Specialization, Child & Family Concentration
Hope College 2007 — 2011
Bachelor of Arts, Social Work
Grand Rapids Community College 1997 — 2000
Diploma, Licensed Practical/Vocational Nurse Training
Spectrum Health May 2014 - Present
Priority Health May 2012 - May 2014
Spartan Internet Consulting April 2011 - May 2012
Media1 February 2011 - April 2011
YourAreaCode June 2009 - January 2011
Buffalo Wild Wings May 2003 - December 2007
Skills
Web Development, CSS, jQuery, HTML 5, JavaScript, HTML, XHTML, CMS, User Experience, AJAX, Dreamweaver, jQuery UI, WordPress, Adobe Creative Suite, Microsoft Office, Photoshop, MySQL, Front-end, SEO, MVC, User Interface Design, HTML5, Web Applications, Advanced CSS, Agile Methodologies, PHP, Visual Studio, SharePoint, Social Media Marketing, Social Media, XML, E-commerce, jQuery Mobile, Accessibility, CSS3, JSON, Web Standards, Mobile Technology, Mobile Applications, Agile Web Development, Sitecore, Scrum, Project Management, Project Planning
Education
Grand Rapids Community College 2008 — 2010
Certificate, Web Design/Development
Buiten & Associates LLC January 2014 - August 2014
Avid Marketing June 2013 - January 2014
Priority Health July 2007 - April 2013
Blue Cross Blue Shield of Michigan 2002 - 2007
Blue Cross Blue Shield of Michigan 1994 - 2002
Blue Cross Blue Shield of Michigan 1991 - 1994
Foremost Insurance 1987 - 1991
Skills
Corporate Communications, Strategic Communications, Internal Communications, Marketing Communications, Media Relations, Health Insurance, Public Relations, Copywriting, Community Outreach, Nonprofits, Marketing, Advertising, Newsletters, Editing, Public Speaking, Strategic Planning, Account Management, Project Management, Community Development, Management, Sales, Project Planning, Social Media Marketing, Event Planning, Email Marketing, Sponsorship, Customer Service
Education
Ferris State University
Bachelor's Degree, Advertising
EaRN workshops
CTC
Priority Health March 2015 - Present
Aerotek October 2014 - March 2015
Harbor Freight Tools October 2013 - October 2014
Harbor Freight Tools January 2013 - October 2013
Sam's Club September 2006 - January 2013
HJ HEINZ 2001 - 2010
Toys R Us 1998 - April 2006
Skills
Excel, 10 Key, Inventory Control, Data Entry, Retail, Merchandising, Inventory, Customer Service, File Management, Outlook, Time Management, Spreadsheets, Customer Satisfaction, Microsoft Word, Cashiering, Microsoft Excel, Microsoft Office, Inventory Management, Management
Education
DeVry University-Illinois 2010 — 2013
Associate's degree, Health Information/Medical Records Technology/Technician
Perrigo Company plc February 2014 - Present
Perrigo November 2012 - February 2014
Meijer March 2009 - November 2012
Priority Health 2002 - 2009
Skills
Strategic HR, Leadership Development, Leading Change, Employee Relations, Employee Engagement, Succession Planning, Restructuring, HR Transformation, Talent Management, Performance Management, Human Resources, Personnel Management, Recruiting
Education
Davenport University 2002 — 2004
Western Michigan University - Haworth College of Business 1997 — 2001
ProQuest December 2010 - Present
ProQuest August 2010 - December 2010
Hangartner Consulting August 1992 - December 2010
Minacs May 2010 - July 2010
Priority Health August 2009 - March 2010
Wolverine Technical Staffing August 2009 - March 2010
Minacs May 2007 - June 2009
ProQuest October 2006 - March 2007
General Motors September 2006 - September 2006
Detroit Area Health Care Company December 2001 - September 2006
Skills
PL/SQL, Database Design, Data Modeling, Data Warehousing, Databases, Oracle, SQL, Performance Tuning, SDLC, Business Analysis, Testing, Business Process, Systems Analysis, Database Administration, Program Management, SQL Tuning
Education
Eastern Michigan University
BBA, Major - Business Computer Systems
Sacred Heart Major Seminary 2010 — 2014
Basic Diploma in Theology
Priority Health July 2014 - Present
Meijer July 2010 - Present
Ferris State University July 2009 - Present
Priority Health July 2010 - July 2014
Genentech Medical Affairs National Advisory Board October 2012 - September 2013
Meijer March 2009 - July 2010
Walgreens February 2007 - February 2009
Walgreens January 2006 - February 2007
Skills
Pharmacists, Managed Care, Business Objects, Microsoft Office, Pharmacy Regulation &..., Pharmacist-administered..., Medicare Part D, Pharmacueticals, Clinical Pharmacology, Patient Counseling, Certified Immunizer, HIPAA, Cpr Certified, Pharmacy Practice, Community Pharmacy, Pharmacy, Clinical Pharmacy, Teaching, Medication Therapy..., Pharmaceutical Industry, Healthcare, Clinical Research, Immunization, Evidence-based Medicine, Healthcare Industry, Pharmacy Education, Medicare, Policy, Health Policy
Education
Western Michigan University Cooley Law School 2012 — 2015
Juris Doctor (J.D.), cum laude
University of Florida 2007 — 2009
MSPharm, Pharmacy Regulation & Policy
Ferris State University 2001 — 2005
PharmD, Pharmacy
XPRT Rating Systems, LLC March 2014 - Present
AFS Benefits November 2000 - Present
OptumInsight April 2011 - March 2014
Priority Health November 2010 - April 2011
Hause Actuarial Solutions, Inc. August 2007 - October 2010
Hewitt Associates January 2007 - August 2007
Ahrens Financial Systems (AFS) November 1993 - October 2000
Skills
Actuarial, Insurance, Risk, Pricing, Health Insurance, Underwriting, Management Consulting, Actuarial Science, Strategic Planning, Healthcare, Reinsurance, Employee Benefits, Financial Risk, Health Policy, Risk Management, Actuarial Consulting, Analytics, Training, Business Analysis, Management, Health Care Reform, COBRA, Finance, Enterprise Risk...
Education
Drake University 1972 — 1976
BSBA, Actuarial Science
Topeka West High School 1969 — 1972
Amylin Pharmaceuticals, Inc./ InVentiv Health February 2012 - March 2013
CareLinc Home Medical Equipment & Supply January 2011 - February 2012
Takeda Pharmaceuticals May 1999 - June 2010
Priority Health May 1998 - April 1999
Spectrum Health May 1988 - June 1998
Skills
OB/GYN, Urology, Hospitals, Gastroenterology, Rheumatology, Nephrology, Pain Management, Neurology, Hypertension, ENT, Allergy, Clinical Research, Medical Devices, Pharmaceutical Industry, Medicine
Education
Western Michigan University 1990 — 1992
Bachelor of Science, Health Studies
Ferris State University 1985 — 1987
Associate in Applied Science, Radiography
TriZetto Corporation November 2013 - Present
HighPoint Solutions September 2012 - November 2013
Priority Health June 2012 - September 2012
Priority Health June 2009 - June 2012
Priority Health May 2007 - June 2009
Skills
Business Analysis, Healthcare, Change Management, Access, Team Leadership, Strategic Planning, Process Improvement, Insurance, System Administration, Project Management, PMP, HIPAA, Health Insurance, Visio, Medicare, Requirements Analysis, ICD-10, Medicaid, Microsoft Excel, Outlook, Managed Care, Microsoft Office, Microsoft Word, PowerPoint, Claim, SharePoint, Data Analysis, Requirements Gathering, Software Documentation, Healthcare Information..., Certified Facets...
Education
Davenport University 2010 — 2012
PMP, Global Project Management
Davenport University 2010 — 2011
Post Graduate Certificate, Health/Health Care Administration/Management
Western Michigan University 2006 — 2008
MPA, Health Care Administration
Western Michigan University 2000 — 2006
BS, Interdisciplinary Health Services
Priority Health June 2015 - Present
Priority Health December 2014 - June 2015
Blue Care Network April 2014 - December 2014
Priority Health August 2013 - March 2014
Pine Rest Christian Mental Health Services May 2013 - December 2013
Community Mental Health Shiawassee 2012 - 2012
CEI Community Mental Health 2011 - 2012
MSU Adolescent Diversion Program 2010 - 2012
Priority Health December 2009 - October 2011
Skills
Mental Health Counseling, Microsoft Excel, Microsoft Word, Case Management Services, Nonprofits, Case Managment, Conflict Resolution, Conflict Prevention, Fundraising
Education
Michigan State University 2009 — 2012
Bachelor of Arts (BA), Psychology
Hudsonville High School 2005 — 2009
Davenport University
Masters of Management
United Bank of Michigan May 2014 - Present
Lake Michigan Credit Union August 2011 - May 2014
Priority Health 2012 - 2012
Lake Michigan Credit Union February 2008 - August 2011
Lake Michigan Credit Union September 2007 - February 2008
Skills
Banking, Customer Service, Microsoft Excel, Credit, Microsoft Word, PowerPoint, Outlook, Leadership
Education
Thomas M. Cooley Law School 2009 — 2013
Doctor of Law (J.D.), Cum Laude
Florida State University 2003 — 2007
B.S., Accounting
Team Northrup/USANA Health Sciences March 2007 - Present
BE Alive & Well 1987 - Present
L-3 Communications October 2005 - Present
Priority Health July 2012 - July 2013
Muskegon Yoga Center May 2009 - May 2013
Skills
Wellness, Fitness, Holistic Health, Meditation, Nutrition, Health, Dance, Public Speaking, Coaching, Writing, Wellness Coaching, Lifestyle, Yoga, Nutritional Counseling, Wellbeing, Supplements, Movement, Weight, Motivational Speaking, Lifestyle Coaching, Employee Wellness, Health Promotion, Teaching, Healing, Personal Training, Health Education, Stress Management, Personal Development, Weight Training, Fitness Training, Prevention, Pain Management, Strength Training, Small Business, Stress, Life Coaching, Workshop Facilitation, Weight Management, Sports
Education
Eastern Michigan University 1980 — 1984
Health Education, Bachelor of Science Degree, Arts and Health Science
Eastern Michigan University
Bachelor's of Science, B.S.
Spectrum Health Corporate August 2012 - Present
Priority Health October 2011 - August 2012
Haworth April 2000 - September 2011
University of Phoenix July 2001 - September 2002
Gainey Transportation 1998 - 2000
Silver Lake Resources June 1997 - December 1997
Skills
PMP, Project Management, Program Management, Integration, Management, PMO, Visio, SDLC, Process Improvement, IT Management, Budgets, Business Process..., Business Analysis, SharePoint, Requirements Analysis, Scrum, Information Technology, Business Intelligence, MS Project, Vendor Management, Software Documentation, ERP, Disaster Recovery, Software Project..., IT Strategy, Systems Analysis, Business Process, Project Portfolio...
Education
Ferris State University 1997 — 1999
MS ISM, Computers
Ferris State University 1995 — 1996
BS CIS, Computers
Lake Superior State University 1993 — 1995
ISM, Computer Information Systems Management
Health Alliance Plan August 2015 - Present
Health Alliance Plan June 2012 - Present
Meridian Health Plan January 2012 - June 2012
Priority Health 2010 - January 2012
Priority Health April 2007 - July 2010
St. Joseph Mercy Health System December 2003 - April 2007
Skills
Managed Care, Provider Relations, Network Development, Healthcare Management, Medicare, Medicaid, Network Expansion, Network Contracting, Third Party..., Health Insurance, General Awesomeness, Customer Service, Disease Management, Employee Benefits, HIPAA, HMO, Health Policy, Healthcare, Healthcare Information..., Hospitals, Insurance, Leadership, PPO, Process Improvement, Strategic Planning
Education
Eastern Michigan University
Health Administration
Priority Health May 2014 - Present
Spartan Stores November 1999 - May 2014
Meijer Gardens March 2008 - August 2008
Skills
Public Relations, Newsletters, HIPAA, Media Relations, Public Speaking, Press Releases, Pharmacy Automation, Training, Pharmacists, Internal Communications
Education
Grand Valley State University 2003 — 2007
Bachelor of Science, Advertising and Public Relations
Grand Rapids Community College 2000 — 2003
Amway June 2011 - Present
Amway September 2009 - May 2011
ThinkWise, Inc. April 2007 - January 2009
SOTM Productions 2009 - 2009
Priority Health 2007 - 2007
Dematic October 2002 - October 2006
AMS Computers 1996 - 1997
Skills
Video Production, Content Management, Editing, E-Learning, Instructional Design, Mobile Learning, SumTotal, Learning Management..., Training, SharePoint, Social Networking, Process Improvement, Program Management, Project Management, Team Building
Education
Grand Rapids Community College 1982 — 1984
English, Computer Science
Forest Hills Central 1978 — 1982
Spectrum Health June 2015 - Present
Spectrum Health November 2014 - June 2015
Spectrum Health June 2014 - November 2014
Priority Health December 2013 - June 2014
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Customer Service, English, Research, Public Speaking, Time Management, Social Media, Leadership, Team Leadership, Photoshop, Windows, HTML, Event Planning, Healthcare, Talent Acquisition, Team Building
Education
Ferris State University 2009 — 2013
Bachelor's degree, Health/Health Care Administration/Management, 3.49 out of 4.00
Antlers November 2014 - Present
Ferris State University June 2011 - Present
Priority Health May 2015 - August 2015
Mercy Hospital August 2013 - July 2014
CITGO Petroleum December 2009 - March 2012
Skills
Customer Service, Research, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Teamwork, Data Mining, Minitab, SPSS, Data Analysis, Data Entry, Data Warehousing, Data Modeling, Healthcare
Education
Ferris State University 2011 — 2016
Business Data Analytics, Data Mining, 3.39
Amway 2014 - Present
Spectrum Health August 2012 - 2014
Spectrum Health June 2008 - August 2012
Davenport University September 2010 - December 2010
Grand Rapids Community College September 2006 - December 2009
Spectrum Health December 2007 - May 2008
Priority Health April 2005 - December 2007
Holland Home 2004 - 2005
Meijer, Inc 2000 - 2004
Skills
Process Improvement, Six Sigma, Performance Improvement, Training, Continuous Improvement, Healthcare, Business Process..., Lean Manufacturing, Change Management, Team Building, Strategic Planning, Cross-functional Team..., Healthcare Information..., Problem Solving, Performance Management, Organizational..., Leadership Development, Data Analysis, Team Leadership, Manufacturing, Kaizen, Business Analysis, Hoshin Kanri, Organizational Behavior, PMP, Executive Coaching, Systems Thinking, Facility Design
Education
Western Michigan University 2013 — 2017
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Western Michigan University 1999 — 2000
Master of Arts, Organizational Behavioral Management
Western Michigan University 1997 — 1999
Bachelor of Science, Behavioral Psychology
Ferris State University 1994 — 1997
Associates of Science, Mathematics
portland high school
Priority Health November 2010 - Present
Porter Hills Home Care July 2009 - February 2010
CIGNA Health Care August 2007 - June 2008
UnitedHealthcare November 2006 - May 2007
Blue Cross Blue Shield of Michigan June 1997 - September 2006
jcpenney 1993 - 1998
Skills
Sales & Marketing..., customer servi, quoting, Drafting Proposals, customer, customer retention, Insurance, Customer Retention, Health Insurance, Medicare, Quote, HIPAA, Healthcare, Leadership, Employee Benefits, Management, Customer Service, Managed Care, Medicaid, Health Savings Accounts, Sales, Call Centers, Medicare Part D, Disability Insurance, Long-term Care, Provider Relations, Claim, Benefits Administration, HMO, Life Insurance, Team Building, Strategic Planning, Underwriting, Process Improvement, Marketing
Education
Davenport University 1993 — 2002
MBA, Strategic Management
Davenport University 1995 — 1997
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Davenport College of
AAS, Administrative Medical Assistant
East Kentwood Highschool 1988 — 1992
Diploma
FSA
Barnes & Thornburg LLP October 2015 - Present
Grand Rapids Public Schools March 2011 - Present
Priority Health March 2010 - March 2011
Barnes & Thornburg LLP February 2006 - March 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Ferris State University 1983 — 1984
Midland High School 1980 — 1983
It Works Global November 2013 - Present
Magic Steel Sales LLC May 2012 - Present
Magic Steel Sales, LLC August 2008 - May 2012
Creative Merchandising Systems November 2005 - August 2008
Priority Health 1997 - 2005
Skills
Employee Benefits, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Negotiation, Budgets, Leadership, Team Building, Purchasing, Time Management, Shipping, Logistics, Contract Negotiation, Inventory Control, Data Entry, Supply Chain, Customer Satisfaction, Microsoft Office, Manufacturing, Pricing, Health Insurance, Forecasting, Inventory Management, Process Scheduler, Continuous Improvement, Process Improvement, Supervisory Skills
Education
Ferris State University 1996 — 1997
Priority Health July 2015 - Present
Washtenaw County November 2014 - Present
Glacier Hills Retirement Community September 2013 - Present
Skills
Community Outreach, Event Planning, Fundraising, PowerPoint, Public Speaking, Social Networking, Healthcare, Management, Marketing, Sales, Teamwork, Training, Social Media, Time Management
Education
Eastern Michigan University 2011 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Priority Health January 2014 - Present
Mercy Hospital May 2013 - September 2013
Pinconning Area Chiropractic Center May 2012 - August 2012
Gladwin Optometric June 2005 - June 2010
Skills
PowerPoint, Medical Terminology, Epic Systems, Time Management, Microsoft Word, Public Speaking, Customer Service, Microsoft Excel, Event Planning, Teamwork, Leadership, Social Media, Data Entry, Microsoft Office, Social Networking, Marketing, Outlook, Communication, Facebook, Human Resources, Event Management, Sales, Telephone Skills
Education
Ferris State University 2008 — 2013
Health Care Systems Administration & Human Resources, Bachelor of Science, Health Care Systems Administration – Minor: Human Resources (Dec. 2013)
Ferris State University 2008 — 2013
Bachelor of Science, Health Care Systems Administration – Minor: Human Resources
Spectrum Health July 2015 - Present
Spectrum Health February 2015 - July 2015
Spectrum Health December 2012 - February 2015
Spectrum Health August 2012 - December 2012
Priority Health January 2012 - August 2012
Priority Health December 2009 - January 2012
Priority Health August 2008 - December 2009
Priority Health August 2007 - August 2008
Skills
Leadership, System Administration, Help Desk Support, Information Technology, Security, Information Security, Team Leadership, Strategic Leadership, IT Management, Integration, Customer Service, Technical Support, Process Improvement, Healthcare Information..., System Monitoring, Software Lifecycle..., Change Management, Release Management, Identity Management, HIPAA, SOC 1, Model Audit Rule, Incident Management
Education
Grand Rapids Community College 2003 — 2005
Computer Science
Grand Rapids Community College 1997 — 1999
Music Theory and Composition
Priority Health July 2008 - Present
M-CARE 2004 - 2008
Skills
Health Insurance, Medicare, Underwriting, Health Savings Accounts, Employee Benefits, Managed Care, Insurance, Healthcare, Disability Insurance, Long-term Care, Licensed Producer, Healthcare Management, Salesforce.com, Sales, Customer Relations, Client Services, Life Insurance, Brokers
Education
Eastern Michigan University
Bachelor of Science (BS)
Priority Health January 2014 - Present
Spectrum Health May 2007 - Present
Grand Valley State University August 2014 - December 2014
AmeriCorps October 2006 - October 2007
Pine Rest Christian Mental Health Services March 2004 - February 2007
Skills
Medical Social Work, Crisis Intervention, Discharge planning, Case Managment, Gerontology, Palliative Care, Social Services, Mental Health, Healthcare, Patient Advocacy, Hospitals, Inpatient, Behavioral Health, Healthcare Management, Treatment, Adolescents, Psychotherapy, Therapists, Interventions, Clinical Supervision, Motivational..., Case Management
Education
Western Michigan University 2005 — 2008
Master of Social Work (M.S.W.), Clinical/Medical Social Work, 3.8
Grand Valley State University 2002 — 2004
Bachelors of Psychology, Psychology and Criminal Justice, 3.7
Grand Rapids Community College 2001 — 2002
No degree, just finished prerequisites, NA, 3.9
Spectrum Health December 2014 - Present
FedEx Ground December 2010 - Present
Priority Health May 2014 - August 2014
Notions Marketing May 2011 - May 2014
Craigs Cruisers August 2010 - December 2010
Big Sky Fields Services June 2008 - December 2010
Blarney Castle oil Co. November 2007 - June 2008
Michigan Department of Agriculture June 2007 - August 2007
Skills
Access, Microsoft Office, Microsoft Excel, Quality Improvement, Leadership, Healthcare Management, Healthcare Industry, Time Management, Microsoft Word, PowerPoint, Social Media, Public Speaking, Windows, Teamwork, Fast Learner, Interpersonal Skill, Outlook, Data Entry, Telephone Skills, Customer Service, Customer Satisfaction
Education
Ferris State University 2012 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management, GPA: 3.84
Grand Rapids Community College 2009 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Spectrum Health August 2012 - Present
Priority Health November 2010 - September 2012
Atek Medical May 2008 - November 2010
ATEK Medical March 2006 - May 2008
Dow Automotive 1997 - 2003
Cascade Engineering 1989 - 1997
Skills
Medical Devices, Six Sigma, Lean Manufacturing, Manufacturing, ISO 13485, Continuous Improvement, Quality System, Product Development, FDA, Process Improvement, Quality Management, Injection Molding, Cross-functional Team..., Plastics, Kaizen, Root Cause Analysis, Project Management, Engineering, DMAIC, Program Management, 5S, SPC, Manufacturing..., ISO, Manufacturing..., Process Engineering, Quality Assurance, Automotive, Testing, Value Stream Mapping
Education
Ferris State University 1989 — 1992
Bachelor of Science, Plastics Engineering
Priority Health May 2014 - Present
Priority Health April 2013 - May 2014
Healthcare Associates November 2011 - April 2013
Brookcrest Rehab and Retirement Communities December 2011 - February 2013
Thompson M-Tech 2010 - 2011
Skills
Accounts Receivable, Microsoft Excel, Microsoft Word, Health Insurance, Training & Development, Access, Customer Service, Healthcare, Nutrition, Nutritional Counseling, Wellness, Cpr Certified
Education
Grand Rapids Community College
Associate's degree
West Ottawa High School 2005 — 2007
Diploma
Priority Health April 2013 - Present
Spectrum Health October 2012 - April 2013
Spectrum Health January 2010 - October 2012
Michigan Medical PC June 2007 - January 2010
Christian Reformed Church in North America 1990 - 2007
Skills
Revenue Cycle, Epic Systems, Microsoft Excel, Microsoft Office, Healthcare, Process Improvement, Access, Microsoft Word, Strategic Planning, Outlook, Informatics, Crystal Reports, Epic Resolute..., Financial Analysis, Healthcare Analytics, Healthcare Information..., HIPAA, Healthcare Management, EHR, EMR, Budgets, Financial Reporting, Customer Service, Tableau, Webi, SharePoint, Hospitals, Physician Billing, Database Applications, Business Information, Business Analytics, Crystal Xcelsius 2008, Revenue Cycle Management, Medical Coding, Managed Care, Physicians, CPOE, Software Documentation, Physician Relations, Practice Management, Medical Billing, Provider Relations
Education
Davenport University
Bachelor of Arts (B.A.), Business Administration and Management, General, summa cum laude
Priority Health December 2013 - Present
KA Vandoorne & Associates February 2004 - May 2005
Grand Management Group March 2002 - February 2004
Grand Rapids Global Internet Group March 2000 - May 2002
Regent Broadcasting December 1995 - November 2000
Priority Health December 1994 - June 1998
Skills
Strategic Planning, Process Improvement, Insurance, Health Insurance, Customer Service, Team Building, Leadership, Healthcare, Employee Benefits, Visio
Education
Grand Rapids Community College 1994 — 1997
Associate of Arts (AA), Business/Corporate Communications
Spectrum Health December 2012 - Present
BSB Diversified, LLC 2009 - Present
Friends of Deb Parker 1992 - Present
Priority Health July 2009 - December 2012
Galley Restaurant, LLC 2003 - 2011
DTE Energy 2004 - 2009
Technology Professionals Corporation 2002 - 2004
Technology Professionals Corporation 1998 - 2004
Steelcase 1998 - 2002
IBM 1992 - 1998
Skills
Data Warehousing, Business Intelligence, Workflow Applications
Education
Grand Rapids Community College
Business and Computers
My Catholic Faith Delivered February 2012 - Present
Mary Kay Inc. February 2000 - March 2012
Priority Health March 1991 - June 1993
LoJack Corporation 1990 - 1991
The Chicago Bar Association 1987 - 1990
Skills
Sales, customer service
Education
Eastern Illinois University 1984 — 1988
Bachelor of Science (B.S.), Communications/English
Priority Health November 2014 - Present
Spectrum Health November 2014 - Present
Priority Health September 2013 - November 2014
Priority Health January 2012 - September 2013
Priority Health June 2009 - December 2011
Priority Health October 2007 - June 2009
OtterBase February 2007 - October 2007
BRT, Inc November 2004 - January 2007
Premier Building Products June 2004 - November 2004
Sound Technology 2001 - 2001
Skills
Oracle SQL, Oracle Reports, Oracle Applications, SQL, PL/SQL, Oracle, Agile Methodologies, Databases, Database Design, XML, Software Development, Java, Perl, Unix, T-SQL, Requirements Analysis, Data Warehousing, Testing, Database Administration
Education
Ferris State University 2000 — 2004
Bachelor's degree, Computer Information Systems
Otsego Memorial Hospital 2005 - Present
University of Michigan Health System 2001 - 2005
Chelsea Community Hospital 1998 - 1999
Priority Health 1988 - 1998
Skills
Revenue Cycle, Revenue Cycle Management, EHR, Healthcare Information..., Credentialing, Healthcare, Process Improvement, Medical Compliance, Medical Billing, Healthcare Management, Physicians, Data Analysis, HIPAA, Healthcare Industry, Managed Care, Medicare, Healthcare Consulting, Physician Relations, EMR, Hospitals
Education
Eastern Michigan University 1995 — 1999
Master's Degree, Business Administration
Eastern Michigan University
Bachelor's Degree, Health Administration
Davenport University August 2011 - Present
Davenport University May 2011 - August 2011
Davenport University 2000 - May 2011
Pine Rest Christian Mental Health Services March 2001 - April 2010
MSHRM 2008 - 2010
CCA 2005 - 2010
Priority Health 1999 - 2001
Forest ViewPsychiatric Hospittal 1986 - 2000
Kent County Red Cross 1970 - 1988
Skills
Healthcare, Nursing, Healthcare Management, Higher Education, Coaching, Leadership, Teaching, Curriculum Design, Medical Terminology, Program Development, Community Outreach, Leadership Development, Public Speaking, Hospitals, Adult Education, Critical Thinking, Medicine, Mental Health, Nonprofits, Staff Development, Student Affairs
Education
Walden University 2012 — 2016
Anticipate EdD, EdD Program, Doctorate
Walden University 2008 — 2011
MSN, Nursing Education
Ferris State University
BS, Health System Adminstration
Ferris State University
ADN, Nursing
Grand Rapids Community College
Certificate, Practical Nursing; Pre & Post ADN
Metro Health April 2012 - Present
Metro Health April 2007 - June 2012
Priority Health February 2006 - March 2007
T² Communications July 2003 - September 2005
Group Signal/Parkway Electric May 1996 - December 2002
Priority Health April 1992 - April 1996
Steelcase 1981 - 1992
Skills
Healthcare Information..., PMP, Data Center, VDI, HIPAA, Strategic Technology..., VMware, Windows, Enterprise Architecture, IT Management, Troubleshooting, NetApp, Project Management, Healthcare, Leadership, Integration, Cisco Technologies, IT Service Management, Disaster Recovery, ITIL, Software Documentation, Virtualization, Servers, System Deployment, Security, System Administration, Network Security, Storage
Education
Ferris State University 1988 — 1991
MS, Computer Information Systems Management
Ferris State University 1977 — 1981
BS, Business Data Processing
Priority Health April 2010 - Present
Spectrum Health September 2009 - April 2010
Maxim Healthcare Services June 2008 - September 2009
Spectrum Health April 2003 - September 2009
Skills
Effective communication..., Integrity, Knowledge and creative...
Education
Everest Education Institute 2009 — 2010
Certificate, Nursing, LPN
Ferris State University 2005 — 2007
Nursing
Grand Rapids Community College 2003 — 2005
Associate Degree in Nursing
Lake Superior State University 2002 — 2003
Criminal Justice/Liberal Arts
Priority Health January 2015 - Present
Priority Health March 2004 - January 2015
Priority Health August 1999 - March 2004
Spectrum Health March 1998 - August 1999
Butterworth Health Partners June 1997 - March 1998
Spectrum Health September 1995 - June 1997
Skills
Health Insurance, Medicare, Insurance, HIPAA, Managed Care, Medicaid, Healthcare, Process Improvement, Utilization Management, Healthcare Management, Public Speaking, Customer Service, Strategic Planning, Microsoft Office, Team Building, Case Management, Training, Call Centers, Claim, Employee Benefits, Healthcare Information..., Outlook, Leadership, Data Entry
Education
Western Michigan University 1988 — 1990
Bachlor, Psych & Criminal Justice
Grand Rapids Community College 1985 — 1987
Associates, Psych
Spectrum Health May 2015 - Present
Spectrum Health May 2014 - Present
Spectrum Health January 2013 - May 2014
Spectrum Health March 2009 - January 2013
Priority Health November 2003 - March 2009
State Farm Insurance May 2003 - August 2003
Skills
Healthcare, EMR, Revenue Cycle, Access, Testing, Hospitals, Troubleshooting, Workstations, Service Management, Project Management Plan, Business Analysis
Education
Western Michigan University 2010 — 2013
Master of Business Administration (M.B.A.), Information Technology & Management Concentration
Ferris State University 1999 — 2003
Bachelor of Arts (B.A.), Computer Information Systems
Priority Health April 2007 - Present
PAM Productions 1985 - 2007
Education
Ferris State University 1979 — 1983
BS, Television Production
Priority Health August 2007 - Present
P.A.M. Productions 1985 - August 2007
Skills
Marketing, Marketing Communications, Marketing Strategy, Social Media, Public Relations, Medicaid, Public Speaking, Management, Medicare, Advertising, Social Media Marketing, Strategic Planning, Event Planning, Corporate Communications, Copywriting
Education
Ferris State University 1979 — 1983
BAS, Television Production
Priority Health May 2008 - Present
Studio Ink November 2006 - January 2008
Skills
Marketing Communications, Advertising, −Results oriented..., Account Management, Sales, Customer Retention, Customer Service, Marketing, Leadership, Marketing Strategy, Process Improvement
Education
Davenport University 1997 — 2000
Bachelor of Applied Science, Marketing/Advertising
Grand Rapids Community College 1995 — 1997
Associates of Arts, Business
Jenison High School
Grotenhuis January 2014 - Present
Lighthouse Insurance 2001 - August 2013
Priority Health 1997 - 2002
Skills
Insurance, Property & Casualty..., Medicaid, Health Insurance, Commercial Lines, Employee Benefits, Workers Compensation
Education
Grand Rapids Community College 1991 — 1992
CDW May 2013 - Present
eLoyalty September 2011 - May 2013
eLoyalty July 2010 - October 2011
Spectrum Health January 2010 - July 2010
Priority Health July 2007 - January 2010
Priority Health July 2005 - June 2007
Skills
Cisco Technologies, Cisco VoIP, Contact Center..., Cisco Call Manager, Unified Communications, Contact Center..., Blackberry Enterprise..., Mobile Technology, Network Architecture, Network Administration, UCCE, IP, Visio, Process Improvement, VMware, Data Center, Disaster Recovery, Enterprise Architecture, Troubleshooting, Telephony, VoIP, Leadership, Telecommunications, Team-oriented
Education
Ferris State University 2006 — 2010
Bachelors of Science, Computer Information Systems
ITT Technical Institute 2004 — 2006
Associates of Science, Computer Networking Systems
Priority Health August 2012 - Present
Priority Health August 2005 - August 2012
BORGESS HEALTH ALLIANCE July 2003 - August 2005
Borgess Health, Doctors Hospital July 1999 - July 2003
Morris Communications November 1996 - July 1999
Northwestern Michigan College January 1994 - November 1996
Skills
Customer Experience, Online Marketing, CMS, User Experience, Digital Marketing, SEO/SEM, Social Media Marketing, Strategic Planning, Marketing Strategy, Product Development, Marketing, Insurance, Advertising
Education
Drexel University 1991 — 1992
Master of Business Administration (M.B.A.), Marketing
Northwood University 1983 — 1987
Bachelor of Business Administration, Marketing/Management
Priority Health June 2013 - Present
Priority Health March 2010 - June 2013
Health Care Service Corporation October 2004 - March 2010
Globalpraxis October 2003 - August 2004
Accenture June 1997 - July 2002
Skills
Health Insurance, Program Management, Insurance, Management Consulting, Leadership, Healthcare, Analysis, Data Analysis, Business Analysis, Process Improvement, Strategic Planning, Business Process..., Strategy, Visio
Education
Duke University 1993 — 1997
BA, Public Policy Studies
Priority Health
Skills
Insurance, Customer Service, Microsoft Excel, Claim, Underwriting
Education
Davenport University-Eastern Region 1979 — 1983
Priority Health August 1999 - Present
Education
Western Michigan University 1987 — 1990
Grand Rapids Community College 1985 — 1987
Associates
Priority Health October 2011 - Present
UnitedHealthcare Great Lakes Health Plan August 2009 - September 2011
UnitedHealth Group March 2008 - September 2009
Priority Health January 2007 - December 2007
Priority Health August 2000 - December 2006
Priority Health May 1992 - July 2000
Skills
Provider Relations, Employee Benefits, Healthcare Management, Strategic Planning, Healthcare Information..., Healthcare Industry, Network Development, Underwriting, HMO, Budgets, Team Building, Reinsurance, Financial Analysis, Leadership, Accounting, Disease Management, Customer Service
Education
Ferris State University 1980 — 1984
B.S., Accounting
State Government January 2011 - Present
Priority Health January 2008 - August 2010
Amway March 2006 - September 2008
Skills
SQL, Microsoft SQL Server, Database Design, Databases, Data Modeling, Visio, Data Warehousing, SharePoint, Requirements Analysis, MySQL, Business Analysis, Java, Healthcare Information..., ITIL v3 Foundations..., C++, Software Development..., Crystal Reports, Cerner EMR, WEBFOCUS Business..., Documentum, Software Development, SDLC, Visual cactus, Visual Basic
Education
Grand Valley State University 2008 — 2009
Masters, CIS
Davenport University 2006 — 2007
Bachelor of Applied Science (BASc), Computer Information Systems
Spectrum Health December 2013 - Present
Spectrum Health August 2012 - December 2013
Priority Health March 2012 - August 2012
Springthrough August 2009 - March 2012
venux.net January 2008 - August 2009
venux.net January 2001 - January 2008
venux.net January 1999 - January 2008
Skills
Unix, Vi, Cron, Rsync, Dhcpd, Grep, Bash, Csh, Sed, Awk, VMware, VirtualBox, OpenSSH, OpenVPN, NetBIOS, IP Networking, Tcpdump, PHP, MySQL, PostgreSQL, Postfix, Sendmail, Bind, DNS, WINS, POP3, IMAP, OWA, NTP, NAT, HTTPS, SFTP, SCP, Curl, WSUS, Group Policy, NTFS, Terminal Services, Apache, Samba, PF, Hyper-V, Sonicwall, FreeBSD, Firewalls, Routers, Switches, SSH, FTP, Security
Education
Eastern Michigan University 1993 — 1998
Biology, Computer Science
Priority Health July 2012 - Present
Priority Health April 2007 - June 2012
Care Choices HMO June 2004 - April 2007
Blue Cross Blue Shield of Michigan March 1999 - June 2004
Education
Ferris State University
Bachelor of Science (BS), Pharmacy
High School
Mercy Health Physician Partners June 2014 - Present
Spectrum Health October 2012 - May 2014
BDO USA, LLP January 2008 - October 2012
St. Mary's 2011 - 2012
Impact Business Group (Steelcase) April 2007 - December 2008
Impact Business Group October 2006 - April 2007
Priority Health August 2005 - September 2006
Priority Health August 2003 - August 2005
Jackson National Life 2002 - 2003
JACKSON NATIONAL LIFE INSURANCE CO January 2000 - January 2002
Skills
Active Directory, Visio, Software Licensing, Auditing, Process Improvement, Software, Technical Support, Software Documentation, Integration, VMware, Servers, Forecasting, Business Objects, Software Audits, Microsoft Excel, SharePoint, Software Compliance, Software License..., Enterprise Software, Software Quality..., Skilled Multi-tasker, Software Lifecycle..., Windows, System Deployment, Ca asset portfolio, SQL Server Management..., Atlas - Mobile Iron, Proteus, AMI Asset Track -..., SQL Report Writing, Access databases
Education
IBSMA 2009 — 2009
Practitioners Certificate Software License Management
Northwood University 1998 — 1999
BA, Computer Information Management/International Business Mgmt.
Davenport University
Management Training
Mason High School
New Horizons Learning Center
Certified Network Administrator
HUB International March 2015 - Present
Aon August 2014 - March 2015
USI Insurance Services February 2003 - August 2014
Advantage Benefits Group February 1999 - February 2003
Priority Health 1996 - February 1999
Skills
Vendor Management, Insurance, Health Insurance, Employee Benefits, Commercial Insurance, Health Savings Accounts, Disability Insurance, Term Life Insurance, Life Insurance, Long-term Care, Marketing, Workers Compensation, Brokers, Property & Casualty..., Customer Service
Education
Davenport University
Corporate Technologies May 2011 - Present
Priority Health October 2010 - May 2011
Corporate Technologies, LLC (d/b/a CPR) 2008 - December 2010
Gordon Food Service 1998 - 2008
Skills
Microsoft Exchange, Active Directory, VMware, Group Policy, Citrix, Data Center, DNS, Windows Server, IIS, System Administration, Linux, Troubleshooting, SQL, Windows, XP, VMware ESX, Windows 7, Disaster Recovery, Servers, Virtualization, Windows XP
Education
Ferris State University 2005 — 2008
BS, Computer Information Systems
Grand Rapids Community College 2001 — 2005
AS, Computer Science
Kaiser Permanente June 2014 - May 2015
DST Health Solutions March 2014 - June 2014
Premera BCBS July 2013 - February 2014
Excellus BCBS February 2013 - September 2013
CARE FIRST BCBS of Maryland April 2012 - February 2013
Kaiser Permanente - Rancho Cucamonga, CA July 2011 - October 2011
Kaiser Permanente - Denver, CO March 2011 - June 2011
Excellus BCBS May 2010 - February 2011
Health Plus Brooklyn January 2010 - February 2010
Priority Health September 2009 - December 2009
Skills
Proposal Writing, Benefits Administration, Sales, Contract Management, Health Insurance, Customer Service, Integration, Database Administration, Employee Benefits, System Administration, Access, Medicare, Software Documentation, Testing, Training, Medicaid, Insurance, Microsoft Excel, Process Improvement, Claim, Management, Analysis, Healthcare Information..., Employee Relations, HIPAA, Healthcare, Team Building, Vendor Management, Leadership, Program Management, Call Centers, Managed Care, Databases, Visio, Business Analysis, Business Process, User Acceptance Testing, SharePoint, SDLC, Onboarding, Quality Assurance, Resource Management, Business Process..., Crystal Reports, Administration, Business Intelligence, Requirements Analysis, Requirements Gathering, PeopleSoft, Data Analysis
Education
Essex County College
Business Administration
Great Lakes Health Connect (formerly Michigan Health Connect) August 2010 - Present
Priority Health September 2005 - August 2010
K&K Consulting (Haworth/Compuware/Spartan Stores/Choice One Communications) 1997 - 2005
MCI WorldCom 1993 - 1997
Dana Corporation 1989 - 1993
Skills
Healthcare, Project Management, Healthcare Information..., Management, Medicare, Hospitals, EMR, EHR, Process Improvement, Budgets, Business Analysis, Health Insurance, Program Management, HIPAA, Strategic Planning, Change Management, Integration, Leadership, Access, Software Documentation, Informatics, Business Intelligence, IT Management, PMO, Visio, Strategy, PMP, Information Technology, Team Building, Vendor Management, MS Project
Education
Inforum Executive Leadership 2007 — 2008
Graduated, Flight 2W
Project Management Institute 2001 — 2002
PMP, Project Management Professional
University of Toledo 1989 — 1991
Bachelor of Science - Summa Cum Laude
Grand Rapids Community College
Associate of Business, Computer Programming
Man in the Mirror August 2013 - Present
Priority Health March 2009 - January 2015
Stone Plastics and Manufacturing, Inc. November 2005 - December 2008
Skills
Program Management, Strategic Planning, Project Management, Project Planning, Team Building, Leadership, Process Improvement, Team Leadership, Management, Fundraising, Community Outreach
Education
Michigan Technological University 1994 — 1997
Bachelor's degree, Business Administration and Management, General
Grand Rapids Community College 1992 — 1994
Holland Hospital August 2012 - Present
Priority Health January 2005 - August 2012
Freelance Design 1998 - 2010
Holland Litho Printing 2003 - 2005
BBK Studio / People Design 1998 - 2002
Skills
Graphic Design, Brand Development, Illustration, Photography, Art Direction, Interaction Design, Adobe Creative Suite, Pre-press, Marketing Communications, Logo Design, Layout, Typography, Art, Creative Direction, Multimedia, Infographics, Web Design, Concept Development, Marketing, Branding
Education
Western Michigan University 1994 — 1998
BFA, Graphic Design / Marketing Advertising
Ferris State University 1991 — 1993
Business, Advertising
Priority Health January 2013 - Present
Priority Health August 2012 - Present
Priority Health December 2010 - August 2012
Priority Health July 1998 - June 2011
Skills
Health Insurance, Accounts Payable, Employee Benefits, Process Improvement, Customer Service, Insurance, Team Building, Healthcare, HIPAA
Education
Davenport University 1996 — 1997
Medical Biller/Coder, Medical
Priority Health 2012 - Present
Priority Health 2008 - 2012
Spectrum Health 2004 - 2008
Spectrum Health 2002 - 2004
Ernst & Young 2001 - 2002
Arthur Andersen 1989 - 2001
Skills
Financial Reporting, Accounting, Financial Analysis, Insurance, Sarbanes-Oxley Act, Internal Controls, Auditing, Process Improvement, General Ledger, Health Insurance, Employee Benefits, Account Reconciliation, Accounts Payable, Budgets, Accounts Receivable, Medicare, Forecasting, Payroll, QuickBooks, Analysis
Education
Ferris State University 1983 — 1989
Masters & B.S.'s, Accounting & Computer Information Systems
Spectrum Health August 2012 - Present
Priority Health October 2005 - August 2012
Radley Corporation December 2003 - August 2005
Baan July 1998 - July 2004
Breakwater Consulting January 1997 - June 1998
Fifth Third Bank January 1995 - December 1997
Grand Rapids Public Schools January 1990 - December 1994
Skills
SQL, Microsoft SQL Server, PL/SQL, Oracle, Software Development, C#, .NET, Agile Methodologies, SOAP, Visual Studio, Programming, XML, Visual Basic, ASP.NET, Linux, ETL, Access, Perl, Baan ERP, Troubleshooting, Database Design, Software Engineering, ERP
Education
Grand Valley State University 2005 — 2008
Masters, Computer Science
Grand Valley State University 1990 — 1994
Bachelor, Computer Science
Grand Rapids Community College 1986 — 1989
Associates of Arts, Liberal Arts and Sciences, General Studies and Humanities
Ottawa Hills High School 1982 — 1986
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Porter Hills Retirement Communities & Services March 2001 - Present
Priority Health March 1994 - March 2001
Skills
New Hire Orientations, Benefits Administration, Employee Benefits, Employee Relations, Human Resources
Education
Ferris State University
Medical/Clinical Assistant
Grand Rapids Community College
Associate of Arts (A.A.), Business Administration and Management, General
Priority Health October 2006 - Present
Meijer July 1997 - October 2006
Education
Ferris State University
Doctor of Pharmacy, Pharmacy
Priority Health August 2012 - Present
Priority Health September 2011 - July 2012
Priority Health 2007 - 2011
Priority Health 2003 - 2007
Skills
Health Insurance, Medicare, Insurance, Managed Care, Employee Benefits, Claim, HIPAA, Provider Relations, Medicaid, Visio, Healthcare, Customer Service, Process Improvement, Access, Outlook, Microsoft Excel, Root Cause Problem..., Training, Presentations, Presenter, Leadership, Team Leadership
Education
Lansing Community College 2000 — 2003
Associate's degree, General Studies
Grand Rapids Community College 1998 — 2000
Baking and Pastry Arts/Baker/Pastry Chef
Priority Health August 2010 - Present
National Kidney Foundation of Michigan October 2008 - June 2010
Skills
Nonprofits, Customer Service, Public Speaking, Insurance, Program Development, Fundraising, Community Outreach, Management, Strategic Planning, Accounting, Data Entry, Employee Benefits, Event Planning, Finance, Team Building, Volunteer Management, Leadership, Grant Writing, Budgets, Microsoft Office, Microsoft Excel, Marketing, Outlook, Community Development, Program Evaluation, Sales, Health Insurance, Disability Insurance, Healthcare
Education
Davenport University
AS, General Business
Spring Arbor University
BA, Management and Organizational Development
Spring Arbor University
MA, Organizational Management
BMC HealthNet Plan April 2011 - Present
BMC HealthNet Plan November 2009 - April 2011
Priority Health 1995 - 2005
Skills
Visio, Medicaid, Healthcare Information..., Managed Care, Healthcare, Process Improvement, SDLC, Health Insurance, Project Management, Training, Business Process..., Data Analysis, Business Analysis, HIPAA, Project Portfolio...
Education
Davenport University
Priority Health July 2010 - Present
DFCU Financial/CapCom Credit Union January 2004 - July 2010
S&S Cleaning February 2000 - November 2008
Harleysville Insurance Company October 1997 - February 2000
LSI Credit Union January 1994 - January 1997
Skills
Finance, Microsoft Office, Accounting, Account Reconciliation, Accounts Receivable, Accounts Payable, Banking, Customer Service
Education
Davenport University 2008 — 2012
Bachelor's, Business Administration and Management, 3.671
Spectrum Health Medical Group September 2013 - Present
Priority Health October 2002 - August 2013
DW Electronics, Inc January 2000 - January 2002
Skills
Health Insurance, Insurance, Employee Benefits, Training, Customer Service, Leadership, Call Centers, Claim, Analysis, Sales, Process Improvement, Management, Strategic Planning, Microsoft Word, Managed Care, Healthcare
Education
Central Michigan University 2012 — 2015
Bachelor's degree, Community Development/Public Administration, Junior
Grand Rapids Community College 1989 — 1991
Associates Degree, Business Administration
The TriZetto Corporation, Performance Servives January 2012 - Present
Kocsis Consulting Group February 2011 - December 2011
Priority Health October 1998 - February 2011
Blue Care Network June 1982 - October 1998
Skills
Case Managment, Employee Benefits, Process Improvement, HIPAA, Software Documentation, Change Management, Healthcare Information..., Medicaid, Managed Care, Health Policy, SharePoint, Vendor Management, Data Analysis, Visio, Business Process..., Program Management, Call Centers, SDLC, Management, Training
Education
Davenport University 1982 — 1987
BBA, Management
Meijer March 2009 - Present
Brown University April 2004 - February 2006
Applied Proactive Technologies, Inc. September 1999 - April 2004
Priority Health March 1998 - August 1999
Skills
JDA, Outlook, Space Planning, Floorplanning, Space-planning, Merchandising, Retail, Inventory Management, Space planning, Planograms, CPFR, Assortment, Private Label, Merchandise Planning, Visual Merchandising, Forecasting, Microsoft Excel, Microsoft Office, Customer Service
Education
Trinity Christian College 1995 — 1997
Grand Rapids Community College
FlexTech, Inc. February 2007 - Present
Schaller Anderson February 2005 - February 2007
Priority Health 2001 - 2003
Skills
Healthcare Information..., HIPAA, Medicaid, QNXT, Dental Software, System Configuration, Application..., Post Go Live Support, Full Life Cycle..., Client Facing Skills, Requirements Workshops, Go Live Support, Configuration Management, Consultants, Consulting, Healthcare, Testing, Business Analysis, Access, Process Improvement, ICD-10, Data Analysis, Business Process..., Medicare, Software Implementation, EDI, Managed Care, Visio, Business Requirements, Software Documentation, SharePoint, Requirements Analysis, Requirements Gathering
Education
Drake University 1984 — 1989
BA, PoliticalScience
Priority Health September 2014 - Present
CVS Pharmacy June 2013 - Present
Skills
Community Pharmacy, Immunization, Patient Counseling, Pharmacy Practice, Compounding, Clinical Pharmacy, Pharmacy Benefit..., Medicare Part D, Prescription, Pharmacy Technicians, Pharmacueticals, Patient Education, Cpr Certified, Patient Safety, Medical Terminology
Education
Grand Rapids Community College
Olympia Career Tech
Priority Health June 2012 - Present
Priority Health June 2012 - Present
Priority Health July 2010 - June 2012
Munson Medical Center March 2008 - June 2010
Skills
CPT, EHR, EMR, HIPAA, Health Information..., Customer Service, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, ICD-10, ICD-9, Medical Billing, Medical Coding, Medical Records, Medical Terminology, Medicare
Education
Ferris State University 2003 — 2007
Associate, Health Information Technology
Life Expressions April 2012 - Present
Priority Health January 2000 - Present
Skills
Crystal Reports, SQL, Insurance, Health Insurance, Access, Business Analysis, Analysis
Education
Catholic Central High School 1991 — 1995
Grand Rapids Community College
Associates Degree, Medical Office Administration
Priority Health September 2014 - Present
Ferris State University June 2010 - September 2014
Grand Rapids VA Outpatient Clinic July 2009 - September 2014
Parkview Health June 2008 - June 2009
Skills
Pharmacy Benefit..., Medication Therapy..., Patient Safety, Pharmacy, Clinical Pharmacy, Pharmacists, Immunization, Managed Care, Diabetes, Patient Counseling, Pharmacy Practice, Medication..., Certified Immunizer, Clinical Pharmacology, Patient Education, Pharmacy Automation, Ambulatory Care
Education
Ferris State University 2002 — 2008
Doctorate of Pharmacy, Pharmacy
Priority Health June 2013 - Present
Helen DeVos Children's Hospital 2003 - 2009
Blue Care Network October 1990 - January 1999
Skills
Hospitals, Healthcare Management, HIPAA, EMR, Nursing, Data Entry, Patient Safety, Cpr Certified, Healthcare Information..., Clinical Research
Education
Ferris State University
Priority Health July 2012 - Present
Banner Health July 2006 - November 2011
Skills
Healthcare Management, Quality Management, Business Analysis, Sales, Employee Training
Education
University of Phoenix 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Fort Lewis College
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Ascension Health March 2014 - Present
Priority Health October 2012 - June 2013
Sparrow Health System July 2009 - October 2012
Lear Corporation September 1998 - January 2005
Delphi May 1998 - September 1998
Skills
Certified Green Belt in..., Quality Assurance, Quality Auditing, Supplier Quality, Epic Systems, Healthcare Information..., Hospitals
Education
Ferris state university 2007 — 2010
Bachelor degree in Science, Health care adminstration
Ferris State University 2006 — 2010
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Ferris State University 2006 — 2008
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Rainbow Child Care Center May 2013 - Present
Early Advantage Learning Center November 2010 - April 2013
Priority Health October 2009 - February 2010
Skills
Childcare, Organization, Hardwork, Communication, Time Management, Data Entry, Customer Service, Preschool, Administrative..., Cpr Certified, First Aid, Friendly Personality, Classroom, Community Outreach, Telephone Skills, PowerPoint, Training, Microsoft Word, Filing, Clerical Skills, Volunteering, Microsoft Office, Multi-line Phone, Babysitting, People Skills, Compassion, Child Development
Education
Walker Medical 2010 — 2010
CNA certification
Grand Rapids Community College 2004 — 2009
Associate's degree