Priority Health
Industry: Company
DescriptionFounded: 1986 Parent organization: Spectrum Health Subsidiary: Priority Health Insurance Company
Priority Health List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Priority Health. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Priority Health Salaries. You can even request information on how much does Priority Health pay if you want to. Learn about salaries, pros and cons of working for Priority Health directly from the past employees.
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Priority Health Employees
Facebook May 2014 - Present
ExxonMobil July 2013 - May 2014
Tethys Bioscience, Inc. September 2010 - July 2013
Deloitte March 2009 - September 2010
DTA (Department of Transitional Assistance – Health and Human Services) November 2008 - March 2009
Priority Health May 2008 - November 2008
University of Bridgeport September 2006 - November 2007
Skills
Tableau, Oracle PL/SQL..., Microsoft SQL Server, Access Database, PostgreSQL, Pipeline Pilot, SQL Loader, Toad, Oracle SQL Developer, Vertica, Unix Shell Scripting, Unix, Performance Tuning, SQL Tuning, Data Warehousing, Cognos, SQL*Plus, Crystal Reports, PL/SQL, Databases, Shell Scripting
Education
University of Bridgeport 2006 — 2008
Master of Science (MS), Electrical and Electronics Engineering, 3.5
Just Drive Media July 2012 - Present
Bevelwise Media May 2011 - September 2012
Bath & Body Works September 2008 - May 2011
Priority Health May 2010 - August 2010
Steketee Greiner and Company May 2009 - August 2009
Jimdi Plastics March 2006 - October 2006
Skills
Google Analytics, Google Adwords, MSN AdCenter, Wordpress, Social Media, Online Advertising, SEO, Press Releases, Copywriting, PPC, New Media, Social Networking, SEM, WordPress, Marketing, Public Relations, Market Research, Web Design, Blogging, Corporate Communications, Digital Marketing, Web Analytics, Online Marketing, Strategy, Integrated Marketing, Email Marketing, Digital Strategy, Media Planning, Editing, Mobile Marketing, Interactive Marketing, Strategic Communications, Content Strategy, Newsletters, Community Management, Media Buying, Content Development, Brand Awareness, Internal Communications, Content Management, Web Marketing, Campaigns, Brand Management, Lead Generation, Social Media Strategist, Digital Media, Website Development, Social Marketing
Education
Michigan State University 2007 — 2011
Bachelor's, Advertising
West Catholic High School 2004 — 2007
Diploma
TriZetto Corporation April 2012 - Present
Choices Real Estate, LLC October 2008 - Present
Priority Health May 2007 - March 2012
Coldwell Banker Woodland Schmidt Realty / RE/MAX Vogue Realty 2004 - 2008
Zeeland Community Hospital 1998 - 2005
Metropolitan Hospital 1998 - 1998
Holland Community Hospital 1996 - 1998
Zeeland Community Hospital 1994 - 1996
Skills
Healthcare Consulting, Healthcare Analytics, Medical Staff..., Provider Privileging, Visual Cactus Software, Facets Software, TMS (TriZetto Medicare..., MS Access, MS Visio, Facilitation, Contract Negotiation, MKS Integrity, Business Objects, System Administration, Training, Business Readiness, Requirments, Business Process Mapping, Leadership, Laboratory, Emergency Medicine, Real Estate, System Testing, Business Process...
Education
Spring Arbor University 1996 — 1998
Bachelor of Arts, Management and Organizational Development
Miami University Cognizant Business Consulting BACognizantAugust 2015 - Present
Startup Weekend FXBG March 2014 - March 2014
Priority Health May 2013 - August 2013
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Social Media, Leadership, Teamwork, Customer Service, Research, Data Analysis, Access, Social Networking, Time Management
Education
Miami University 2011 — 2015
Bachelor's degree, Biology, General
Spectrum Health January 2012 - Present
Priority Health November 2011 - January 2012
CORIZON HEALTH November 2009 - November 2011
Medical Management Systems of Michigan January 2009 - September 2009
PM ENVIRONMENTAL, INC April 2008 - January 2009
TEACHING FAMILY HOMES OF UPPER MICHIGAN June 2006 - March 2008
MARQUETTE PUBLIC SCHOOLS January 2006 - May 2006
Skills
Administrative Support, Outlook, Data Entry, Word, Microsoft Office, Administrative..., Human Resources, Training, Microsoft Word, Office Management, Payroll, Nonprofits, Invoicing, Project Management, Research, Quality Assurance, Fundraising, Budgets, Administrative..., Microsoft Excel, Customer Service
Education
Northern Michigan University 2003 — 2006
Associates, Office Information Systems
Priority Health 2000 - Present
Aetna February 1979 - September 2000
Skills
Sales, Employee Benefits, Marketing, Account Management
Education
Michigan State University
Bachelor's degree, Business Administration and Management, General
Lincoln Financial Group March 2011 - Present
Priority Health March 2010 - September 2011
American Community Mutual Insurance Company June 2007 - December 2009
AAA Michigan May 2003 - June 2007
CIBER 1996 - 2003
Skills
Leadership, PMP, SDLC, Project Management, Integration, Requirements Analysis, Vendor Management, Process Improvement, Software Documentation, Business Analysis, Business Requirements, Requirements Gathering
Education
Osmania University 1992 — 1995
Masters, Computer Science
Hooyenga Law & Mediation, PLLC June 2012 - Present
North Ottawa Community Health System July 2005 - Present
Priority Health November 1997 - June 2012
Warner Norcross & Judd LLP 1996 - 1997
Latham & Watkins 1991 - 1996
Skills
Insurance, Health Law, Mediation, Alternative Dispute..., Civil Litigation, Legal Issues, Risk Management, Courts, Dispute, Privacy Law, Corporate Law, Health Policy
Education
University of Chicago Law School 1988 — 1991
JD
University of Michigan
Bachelor of Arts (B.A.)
Priority Health September 1988 - Present
Skills
Healthcare Management
Education
Regis University
Master of Science - Nursing, Leadership in Health Care Systems, GPA 4.0
Lorretto Heights School of Nursing, Denver, CO
BSN
Mercy Central School of Nursing - Grand Rapids, MI
RN Diploma
Priority Health August 2015 - Present
Medical Advantage Group December 2013 - July 2015
Medical Advantage Group October 2013 - December 2013
Manpower May 2013 - August 2013
YMCA of Greater Grand Rapids May 2012 - August 2012
YMCA of Greater Grand Rapids May 2009 - August 2012
Michigan State University May 2010 - January 2012
Health Intervention Services May 2010 - August 2010
Skills
Microsoft Word, Microsoft Excel, Access Database, R, Data Analysis, Microsoft Office, Healthcare, Research, Program Management, Process Improvement
Education
Michigan State University 2009 — 2013
Bachelor of Science (B.S.), Statistics
Northview High School
High School Diploma
Priority Health April 2004 - Present
Skills
Insurance, Account Management, Health Insurance, Sales Management, Process Improvement, Health Savings Accounts, Managed Care, Employee Benefits, Team Building, Customer Service, Strategic Planning, Vendor Management, Call Centers, Business Analysis, Management, Medicare
Education
Michigan State University 1980 — 1984
Bachelor of Applied Science (BASc), Employment Relations
Fox Subaru/Delta Imports February 2015 - Present
Trinity Health/Mercy Health Partners June 2014 - September 2014
Priority Health June 2013 - June 2014
Training 2013 - 2014
Lowell Family Medical March 1999 - February 2004
Former/PPOM April 1989 - April 1999
Medical Billing Service/Computers Diversified, Inc April 1993 - April 1995
PPOM April 1989 - April 1993
Skills
Health Insurance, Service Providers, Provider Relations, Service Orientation, Employee Orientations, Customer Oriented, Problem Solving, Collaborative Problem..., Problem Analysis, Creative Strategy, Creative Direction, Creative Writer, Creative Writing, Customer Retention, Customer Satisfaction, Customer Insight, Creativity, Peer Mentoring, Project Planning, Instructor-led Training, Analytical Skills, Analytic Thinking, Open Minded, Team-oriented, Professional..., medical office..., Medical Billing, Medical Office, Territory..., New Territories, individual territory..., PPO, Result Oriented, Proactive self-starter, Managed Care, Employee Benefits, Medicare, Customer Service, Healthcare
Education
Madonna University 1984 — 1988
Early Childhood Education
Oakland Community College 1985 — 1986
Early Childhood Education
Professional Practice Concepts, LLC November 2012 - Present
NCQA External Surveyor October 1996 - Present
Spectrum Health Medical Group March 2013 - July 2014
Metro Health Hospital January 1997 - October 2012
Priority Health January 1992 - December 1996
Skills
Quality Improvement, Healthcare, Healthcare Management, Disease Management, Hospitals, Patient Safety, Health Policy, Accreditation, Quality Management, Leadership, Medicare, Patient Outcomes, Managed Care, NCQA, Medicaid, Clinical Research, Healthcare Consulting, Credentialing, Epic Systems, Healthcare Industry, Physician Relations, Healthcare Information..., Medicine, Patient Advocacy, EMR, Utilization Management, Informatics, Public Health, HIPAA, EHR, Process Improvement, Nursing, Teaching, Case Managment, HEDIS, Regulatory Requirements, Lean Operations, Practice Management, Lean Tools, Public Speaking, Customer Service, Lean Transformation, Practice Redesign, Healthcare Information..., Case Management, Strategic Planning, Strategic Partnerships, Performance Improvement, Physicians, Revenue Cycle
Education
Western Michigan University 1985 — 1990
Master's Degree, Public Administration (Healthcare)
Western Michigan University 1981 — 1984
Bachelor's Degree, Health Science
Lansing Community College 1977 — 1979
Associate's Degree, Registered Nursing/Registered Nurse
Davenport University July 2008 - Present
Priority Health August 1999 - July 2008
Holland Hospital January 1988 - August 1999
Skills
Higher Education, Program Development, Adult Education, Student Development, University Teaching, Student Affairs, Teaching, Leadership, Admissions, Curriculum Design, Coaching, Curriculum Development, Research, Public Speaking
Education
New Mexico State University 2009 — 2014
Doctor of Philosophy (PhD), Registered Nursing/Registered Nurse
Regis University 2004 — 2007
MSN, Registered Nursing/Registered Nurse
University of Detroit Mercy 1994 — 1997
BSN, Registered Nursing/Registered Nurse
Nebraska Methodist College 1982 — 1986
RN, Registered Nursing/Registered Nurse
Priority Health October 2014 - Present
Priority Health April 2013 - October 2014
Priority Health June 2012 - April 2013
Coventry Health Care January 2011 - June 2012
beBetter Health, Inc. December 2009 - December 2010
Borgess Health February 2008 - November 2009
Education
Spring Arbor University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Spring Arbor University 2003 — 2006
Bachelor's degree, Kinesiology and Exercise Science
Priority Health October 2014 - Present
Media Beetle June 2014 - Present
Art and Soul Gallery October 2011 - Present
Teleprefomance October 2014 - October 2014
Village Motorsports March 2013 - October 2014
Marketing Werks May 2012 - October 2012
a October 2011 - May 2012
Skills
Painting, Illustration, Watercolor, Alla Prima Style..., Vector Illustration, InDesign, Illustrator, Photoshop, Drawing, Digital Illustration, Logo Design
Education
Ferris State University - Kendall College of Art and Design 2009 — 2011
B.F.A, Illustration
Spectrum Health February 2013 - Present
Hospital Services Corporation October 2012 - February 2013
Priority Health November 2011 - October 2012
Accenture January 2011 - October 2011
University of New Mexico Hospitals February 2010 - December 2010
University of New Mexico Press September 2008 - December 2009
Skills
ASP.NET MVC, ASP.NET, C# 4.0, Microsoft SQL Server, Oracle 9i, ASP.NET AJAX, AJAX, jQuery, jQuery UI, CSS3, VB.NET, Perl, C++
Education
The University of New Mexico 2008 — 2010
Master of Science (M.S.), Computer Science
Osmania University 2007 — 2008
Post Graduate Diploma in Computer Applications, Computer Software Engineering
Nizam College, Hyderabad, India 2004 — 2007
Bachelor of Science (B.S.), Mathematics and Computer Science
Spectrum Health (Priority Health) May 2014 - Present
Priority Health April 2012 - Present
Sparrow Health System July 2011 - April 2012
The Grand Rapids Press/MLive.com May 1994 - July 2011
Skills
Press Releases, Market Research, Media Relations, Social Media, Editing, Copy Editing, Internal Communications, Journalism, Marketing, Marketing Communications, Newspapers, Proofreading, Strategic Communications, Speech Writing, Web Content
Education
Western Michigan University 1996 — 1996
graduate course work, Organizational Communications
Michigan State University 1990 — 1994
Priority Health December 2014 - Present
Zoi Wellness Consulting 2006 - Present
Priority Health September 2012 - December 2014
Holland Hospital May 2005 - September 2012
Holland Hospital, Home Care 2000 - 2005
Hospice of Holland 1996 - 1997
Childrens Hospital Oakland 1992 - 1994
Skills
Health, Nursing, Wellness, Health Promotion, Wellness Coaching, Plant-based Nutrition, Diabetes Management, Healthcare, Mental Health, Treatment, Clinical Research, Psychotherapy, Nutrition, Employee Wellness, Chronic Illness, Prevention, Case Managment, Coaching, Health Education, Diabetes, Rehabilitation, Fitness, Holistic Health, Program Development, Healthcare Management, Managed Care, Stress Management, Disease Management, Lifestyle, Pediatrics, Nutritional Counseling, Home Care, Wellbeing, Personal Training, Cpr Certified, Public Health, Weight, Hospitals, Lifestyle Coaching, Injury Prevention, Behavior Change, BLS, EMR, Exercise Prescription, Pain Management, Strength Training, Stress, Case Management, Corporations, HIPAA
Education
University of California, San Francisco 1989 — 1991
MS, Nursing Administration
Northwestern University 1986 — 1988
BSN, Nursing
Priority Health November 2009 - Present
Blue Cross Blue Shield of Michigan August 2008 - November 2009
Blue Cross Blue Shield of Michigan June 2000 - August 2004
Skills
Underwriting, Health Insurance, Financial Reporting, Financial Modeling, Risk Management, Team Leadership, Leadership Development, Medical Underwriting, Insurance, General Awesomeness, Reinsurance, Managed Care, Leadership, Medicare
Education
University of Michigan 1998 — 2001
Bachelor of Science, Mathematics
Schoolcraft College 1995 — 1997
Arthur J. Gallagher & Co. March 2015 - Present
Priority Health August 2012 - February 2015
Priority Health June 2010 - August 2012
Priority Health February 2007 - June 2010
Skills
Disability Insurance, Account Management, Customer Service, Medicare, Underwriting, Team Building, Marketing, Sales Management, Marketing Communications, Marketing Strategy, Managed Care, COBRA, Relationship Management, Leadership, Health Insurance, New Business Development, Long-term Care, Insurance
Education
State University of New York College at Buffalo 1998 — 2001
Bachelors, Public Communication
YMCA of Greater Grand Rapids November 2012 - Present
Holland Home January 2013 - November 2013
Priority Health June 2009 - March 2012
YMCA of Greater Grand Rapids August 2006 - April 2009
Priority Health May 2006 - August 2006
YMCA of Lansing June 2004 - August 2006
Skills
Health Insurance, Healthcare, Consultation, Asking Questions, Health Risk Management, Motivational..., Multi-Year Targeted..., Population Health..., Fitness Training, Biomechanics, Microsoft Office, Event Planning, Listening to customers, Triathlon, Marathon, Golf Fitness, Long Distance Running, Strength Training, Stress Management, Functional Training, Wellness, Health, Fitness, Health Promotion, Wellness Coaching, Nutrition, Athletics, Personal Training, Exercise Prescription, Sports Nutrition, Strength & Conditioning, Weight Training, Exercise Physiology, Health Education, Training, Yoga, Lifestyle, Nutritional Counseling, Leadership, Employee Wellness, Nutrition Education, Public Speaking, Coaching, Team Building, Kinesiology, CPR Certified, Prevention, Customer Service, Program Development
Education
Michigan State University
Bachelors of Science, Kinesiology
Novi High School
Priority Health 2010 - Present
Stiefel, a GSK company 2007 - 2009
Stiefel, a GSK company October 2006 - November 2007
Stiefel, a GSK company December 2005 - November 2006
Amgen September 2004 - November 2005
Amgen 2003 - 2004
Amgen 2001 - 2003
Johnson & Johnson 1997 - 2001
Johnson & Johnson 1995 - 1997
Johnson & Johnson 1993 - 1994
Skills
Oncology, Managed Care, Rheumatology, Infectious Diseases, Dermatology, Management Consulting, Sales Management, Leadership, Trading, Cross-functional Team..., Invoicing, Pharmaceutical Industry, Sales Effectiveness, Medicare, Selling, Sales, Process Improvement, Market Development, Biotechnology, Hospital Sales, Healthcare, Pharmaceutical Sales, Selling Skills, Sales Force Development, Urology, Cardiology, Hospitals, Business Planning, Capital Equipment, Government Programs
Education
Morgan State University
BS, Economics
University of Maryland - Robert H. Smith School of Business
MBA, General Management
Priority Health August 2010 - Present
Michigan Chamber of Commerce November 2003 - September 2010
Skills
Medicare, Healthcare, Employee Benefits, Insurance, Leadership, Managed Care, Disability Insurance, Health Insurance, Sales, Team Leadership, Marketing Strategy, Strategic Planning, Account Management, Long-term Care, Life Insurance, Customer Service, Team Building, Underwriting
Education
Michigan State University 1988 — 1992
BS, Interdisciplinary Program
Common Sense Case Management, LLC November 2006 - Present
Priority Health April 2005 - April 2012
Ridgemoor Case Management August 2001 - April 2005
Spectrum Health June 2000 - August 2001
Grand Valley State University January 2001 - July 2001
East Allen County Schools August 1997 - January 2000
Skills
Nursing, Case Management, Rehabilitation, Traumatic Brain Injury, Healthcare, Healthcare Management, Pediatrics, Orthopedics, Coordination of care, Shared Decision Making, Advanced Care Planning, Health Education, Case Managment
Education
Michigan State University 1974 — 1977
BSN, Nursing Education
Michigan State University 1973 — 1974
BS, Psychology
Wittenberg University 1970 — 1973
Bio-Chemistry
Priority Health 2007 - Present
Physicians Health Plan South Michigan July 2003 - September 2007
Skills
Health Insurance, Employee Benefits, Leadership, Sales, Healthcare, Insurance, Commercial Insurance, Customer Service, Strategic Planning, Medicare, Account Management, Team Building, Public Speaking, Employee Wellness..., Managed Care, Sales Operations, Customer Satisfaction
Education
Spring Arbor University 2009 — 2011
MA, Organizational Management
Spring Arbor University
BA, Organizational Development
Population Health Management Consultants September 2012 - Present
Quincy/Weymouth Prevention & Wellness Partnership May 2014 - December 2014
Priority Health June 2010 - August 2012
Unum March 1995 - June 2010
Peoples Regional Opportunity Program Community Assistance Program 2006 - 2008
E.F. Hutton 1983 - 1985
Skills
Healthcare, Health Promotion, Health Policy, Strategic Planning, Wellness, Team Building, Population Health, Employee Benefits, Healthcare Analytics, Strategy, Health Care Reform, Process Improvement, Strategic Partnerships, Program Development, New business development, Team Leadership, Disease Management, Health Program Planning, Leading..., Innovation, NCQA, Management Consulting, Public Speaking, Employee Benefits Design, Policy, Social Determinants Of..., Healthcare Management, Policy Analysis, Delivering ROI, Vendor Management, Risk Management, Public Health, Data Analysis, Community Outreach, Disability Management, Health Insurance, Employee Wellness..., Public Policy, Disability Insurance, New Business Development
Education
University at Buffalo 1987 — 1995
Ph.D., Public Policy
Syracuse University 1979 — 1983
B.S., Labor Management Relations
Priority Health April 1998 - Present
Livingston County Community Mental Health February 1995 - April 1998
McLaren Regional Medical Center September 1994 - February 1995
Skills
Managed Care, Case Managment, Disease Management, Utilization Management, Behavioral Health, Medicine, Mental Health, Program Management, Healthcare, Quality Improvement, Medicaid, Case Management, Program Development, Inpatient, Leadership, HIPAA, Medicare, Health Insurance
Education
Loyola University Chicago 1992 — 1994
MSW
University of Michigan 1986 — 1990
BA
Connecture January 2013 - Present
DRX November 2012 - January 2013
Springthrough June 2011 - June 2012
Priority Health June 2009 - June 2011
DestinationRx May 2007 - January 2009
Priority Health October 2005 - May 2007
Priority Health September 2004 - October 2005
Priority Health July 2002 - September 2004
Priority Health April 2001 - July 2002
Priority Health January 1999 - April 2001
Skills
Analysis, Product Management, Usability, Healthcare Industry, Project Management, Strategy, Cross-functional Team..., SQL, Healthcare, Analytics, Health Insurance, Process Improvement, Strategic Planning, Insurance, Data Analysis, Business Analysis, Business Intelligence, Healthcare Information..., CRM, Leadership, Management, Program Management, Marketing, Entrepreneurship, Market Research, Access, Business Process..., Budgets, Visio
Education
Michigan State University 1984 — 1988
Trovati, LLC March 2013 - Present
Priority Health January 2012 - January 2013
Dyquem LLC January 1997 - January 2011
Ross Roy Advertising 1993 - 1997
Campbell Ewald 1989 - 1993
Skills
Public Relations, Social Media, Media Relations, Healthcare, Marketing, Social Media Marketing, Internal Communications, Advertising, Marketing Strategy, Marketing Communications, Strategic Planning, Corporate Communications, Demand Generation, Inbound Marketing, E-commerce, Market Development, Digital Marketing, Strategy, Product Marketing, Strategic Communications, Lead Generation, Leadership, Brand Development, Digital Media, Management
Education
Northern Illinois University 1980 — 1982
Master of Science (MS), Economics
University of Michigan 1976 — 1980
Bachelor of Science (BS), Urban Economics
Optum December 2014 - Present
CNSI January 2013 - December 2014
Cognosante July 2012 - January 2013
Altarum Institute July 2007 - July 2012
Priority Health August 1999 - July 2007
NorthMed HMO October 1998 - July 1999
Lake States Insurance Company 1994 - 1998
Skills
HIPAA, Strategic Planning, Business Process..., Insurance, Data Warehousing, Business Objects, Medicaid, Vendor Management, Data Mining, Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Policy, Systems Analysis, Project Management, Data Modeling, User Acceptance Testing, Process Improvement, Visio
Education
Chancellor University, Jack Welch Management Institute 2009 — 2011
MBA, 2011
Michigan State University 1988 — 1990
B.S., Mathematics
Crowe Horwath LLP July 2014 - Present
Custom Business Solutions, Inc. November 2013 - June 2014
Ideomed, Inc. April 2013 - October 2013
BizStream September 2012 - February 2013
RCM Technologies November 2011 - September 2012
Pomegranate Studios March 2009 - August 2011
Spout, LLC June 2008 - January 2010
Priority Health November 2005 - June 2008
Media 1 2003 - 2008
Ideasphere 2003 - 2004
Skills
User Experience, Web Design, User Interface Design, CSS, HTML, User Interface, InDesign, Photoshop, Usability, Graphic Design, Mockups, Advanced CSS, Usability Testing, Photography, Digital Photography, Logo Design, Lightroom, Adobe Creative Suite, User-centered Design, Illustrator, WordPress, Wireframes, HTML + CSS, Logo Creation, Dreamweaver, Usability Labs, User Experience Design, Portrait Photography, HTML 5, Front-end Development, Vendor Relations, HTML5, Sitecore, Enterprise Content...
Education
Michigan State University 1994 — 1998
Bachelor of Arts
Staples December 2014 - Present
Meijer August 2014 - December 2014
Corporate Architecture Incorporated August 2007 - December 2014
Advanced Radiology 2009 - June 2014
Priority Health June 2003 - September 2007
Lens1st 2002 - 2003
AJ Prindle & Company 2001 - 2002
eRegister 2000 - 2001
General Motors 1998 - 2000
Sun Microsystems 1998 - 1999
Skills
Management, Process Analysis, People Development, Mergers, IT Strategy, Program Management, Project Portfolio..., IT Management, Process Improvement, Vendor Management, Business Intelligence, IT Operations, Disaster Recovery, HIPAA, Integration, Cross-functional Team..., Start-ups, Healthcare, E-commerce, Operations Management, Data Center, Leadership, Business Process, Enterprise Software, Project Management, Software Development, Mergers & Acquisitions, Strategic Partnerships, SaaS, Consulting, Information Technology, Business Development, Analysis, SDLC, Business Analysis, Strategy, Team Leadership, Networking, Enterprise Architecture, Strategic Planning, Governance
Education
Lawrence Technological University 1997 — 1999
Undergrad work
University of Southern California 1991 — 1994
Undergrad work on BSME
Marymount College 1989 — 1991
AA
United States Naval School of Advanced Engineering 1976 — 1979
Bach Equiv
ASR Health Benefits April 2013 - Present
Blue Cross Blue Shield of Florida July 2011 - April 2013
Priority Health December 2009 - June 2011
Priority Health July 2007 - December 2009
Blue Cross Blue Shield of Michigan August 1993 - February 2006
Skills
Reinsurance, Leadership, Risk Management, Competitive Analysis, Health Insurance, Profitable Growth, Insurance, TPA, Employee Benefits, Managed Care, Underwriting, Healthcare, Strategic Planning, Health Policy, Account Management, HMO, Team Building, New Business Development, Benefits Administration, Brokers, Disability Insurance, Group Insurance, Health Care Reform, Medicare Part D
Education
Purdue University 1982 — 1986
Bachelor's degree
myNEXUS June 2015 - Present
BlueCross BlueShield of Tennessee May 2010 - May 2015
WellCare Health Plans September 2007 - May 2010
Capital District Physicians Health Plan February 2007 - September 2007
Priority Health February 2005 - February 2007
Skills
Medicare, Healthcare Management, Medicaid, Disease Management, Provider Relations, Medicine, Network Development, Managed Care, Process Improvement, Healthcare Industry, Commercial Insurance, HIPAA, Health Policy, Health Care Fraud, Healthcare Consulting
Education
Western Michigan University 1998 — 2003
MBA, Business Administration
Michigan State University 1989 — 1993
Doctor of Medicine (M.D.)
Michigan State University 1985 — 1989
BS, Physiology
Spectrum Health April 2011 - Present
Current Board Commitments 1999 - Present
Heacock Consulting August 2010 - April 2011
Van Andel Institute February 2005 - March 2010
IdeaSphere 2003 - 2005
Priority Health 1997 - 2003
Kent County 1997 - 2002
Warner Norcross & Judd 1984 - 1997
Price Waterhouse 1978 - 1982
Skills
Public Relations, Leadership, Nonprofits, Healthcare, Strategic Planning, Fundraising, Public Speaking, Community Development, Leadership Development, Marketing, Customer Service, Mergers & Acquisitions, Budgets, Management, Community Outreach, Team Building, Policy, Recruiting, Marketing Communications, Marketing Strategy, Entrepreneurship, Training, Project Management, Contract Negotiation, Business Strategy, Negotiation, Research, Governance
Education
University of Michigan Law School 1982 — 1984
JD
Michigan State University 1974 — 1978
BA, Accounting
Anthem, Inc. August 2015 - Present
Lakeland Regional Medical Center December 2012 - August 2015
Winter Haven Hospital December 2011 - December 2012
Priority Health November 2008 - April 2011
Thomson Reuters Healthcare February 2008 - November 2008
Thomson Reuters Healthcare October 2006 - February 2008
University of Michigan Health System February 2006 - October 2006
University of Michigan Health System October 2004 - February 2006
University of Michigan Health System September 1999 - October 2004
The Medstat Group May 1998 - September 1999
Skills
Managed Care, Process Improvement, Analysis, Healthcare, Management, Data Analysis, Medicare, Health Insurance, Microsoft Excel, Team Leadership, Customer Service, Medicaid, Business Objects, Contract Negotiation, Telecommuting, Network Development, Healthcare Analytics, Revenue Cycle, Provider Relations, Databases, Strategic Planning, Data Management, Problem Solving, Contract Management, Business Intelligence, Report Writing, Project Planning, Healthcare Reimbursement, Hyperion Enterprise, Strenuus, Payer Relations, Data Mining, Hyperion, Contract Review, Provider Contracting, Microsoft Access, Project Coordination, Customer Relations, Brio Query, NextGen, Hospital Contracting, Hospital Reimbursement, Hospital Revenue Cycle, Healthcare Consulting, Access
Education
University of Michigan 1994 — 1998
BA
Homestead Senior High School 1991 — 1994
Fraser High School 1990 — 1991
Physicians Health Plan (Michigan) November 2014 - Present
Physicians Health Plan April 2012 - November 2014
Martins Point Healthcare October 2009 - December 2011
Kaiser Permanente Northwest September 2006 - December 2009
Priority Health 2000 - 2006
Cedarwood Medical Center March 1996 - October 2000
Coventry Health Care September 1990 - January 1996
United Healthcare June 1986 - September 1990
Skills
Strategic Financial..., High Growth Companies, Financial Management, Revenue Cycle, Mergers, Joint Ventures, Property Management, Information Systems..., Financial Analysis, Healthcare, Healthcare Management, Hospitals, Leadership, Management, Managerial Finance, Mergers & Acquisitions, Strategic Planning, Managed Care, Medicare, Process Improvement, Financial Planning
Education
Penn State University
BSBA, Accounting
Bronson Methodist Hospital January 2005 - March 2014
Priority Health 2004 - 2005
Borgess Medical Center August 1995 - August 2004
TraverRohrback 1993 - 1994
Edelman Public Relations 1990 - 1993
Skills
Marketing Communications, Marketing Strategy, Corporate Communications, Integrated Marketing..., Strategy, Writing, Digital Marketing..., Social Media Marketing, Marketing, Advertising, CRM, Public Relations, Strategic Planning, Newsletters, Event Planning, Leadership, Internal Communications, Healthcare, Corporate Websites, Media Relations, Copy Editing, Department Budgeting, Managing Processes, Supervisory Experience, Brochures, Non-profits, Management, Training, Brand Management, Creative Direction, Direct Mail, Nonprofits, Integrated Marketing, Social Media, Strategic Communications, Online Advertising, Social, Digital Marketing, Digital Media
Education
University of Notre Dame - Mendoza College of Business 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
Michigan State University 1985 — 1990
BA, Journalism
Foster, Swift, Collins & Smith, PC August 2014 - May 2015
BDO USA, LLP January 2015 - April 2015
Priority Health May 2014 - August 2014
East Dining Hall Services October 2012 - August 2014
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Time Management, Teamwork, Cashiering, Team Building, PowerPoint, Team Leadership, Finance, Accounting, Financial Reporting, Leadership
Education
Michigan State University 2012 — 2016
Accounting and Finance, Sophomore
Wyoming Park High School 2008 — 2012
Visser & Associates PLLC April 2015 - Present
Serv-U-Success May 2012 - December 2014
Priority Health May 2014 - August 2014
Meijer May 2014 - August 2014
Serv-U-Success May 2010 - April 2012
Serv-U-Success March 2003 - April 2010
Skills
Project Management, Sales, Management, Microsoft Excel, Contract Negotiation, Customer Service, Strategic Planning
Education
Western Michigan University 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.7/4.00
Thomas M. Cooley Law School 2012 — 2014
Juris Doctor (J.D.), Self Directed, cum laude, 3.25/4.00, Class Rank: 28/131 (Top 25%)
Park University 2008 — 2010
Bachelor's Degree, Business Management, magna cum laude, 3.7/4.00
Plan to Perform January 2005 - Present
Media 1, Inc. 2006 - November 2013
Priority Health 2002 - 2004
Steelcase 1990 - 2002
Skills
Instructional Design, Performance Management, Performance Improvement, Organizational..., Performance Consulting, Training, Process Improvement, Change Management, Cross-functional Team..., Technical Writing, Instructor-led Training, HR Consulting, Human Capital, HR Metrics, E-Learning, Talent Management, Human Resources, Return on Human Capital, Return on People, Human Capital Analytics, Management Consulting, Leadership, Management, Needs Analysis, Blended Learning, Project Management, Executive Coaching, Training Delivery, Process Improvment, Leadership Development, Employee Training, Workshop Facilitation, Learning Management..., Learning Management, Organizational..., Software Documentation, Strategy, Consulting, ADDIE, Curriculum Design, Business Process, Organizational Design, Employee Engagement, Six Sigma, Analysis, Organizational Learning, Microsoft Office, Onboarding, Team Leadership
Education
Western Michigan University 1994 — 1997
Dual Master's Degrees, #1 - Human Resource Development #2 - Educational Leadership
Michigan State University
BS, History/Social Science Teaching
Priority Health October 1993 - Present
Skills
Claim Investigation, Claim, Liability, Subrogation, Claims Management, Microsoft Word, Security, Supervisory Skills
Education
Lake Michigan College 1983 — 1984
Criminal Justice and Corrections
Wayland Union High School 1979 — 1983
High School Diploma, College Prep
Priority Health September 2013 - Present
Deloitte Consulting LLP June 2007 - August 2013
Jump Trading, LLC June 2004 - May 2007
US Forest Service, Roosevelt Interagency Hotshot Crew May 2001 - September 2002
Outward Bound Sabah October 1999 - February 2000
Bureau of Land Management May 1999 - October 1999
Skills
Microsoft Excel, Enterprise Risk..., Risk Management, Data Analysis, Statistics, Employee Benefits, Actuarial Science, Applied Mathematics, Statistical Modeling, Predictive Modeling, Financial Risk, Research, Excel, Mathematical Modeling, Firefighting, Wildland Firefighting, Experiential Education, Aviation, Private Pilot, Quantitative Analytics, Quantitative Finance, SQL, Access, Tableau, Oracle SQL Developer, @Risk, Matlab, VBA, R
Education
University of Michigan 2003 — 2004
MSE, Financial Engineering
Michigan State University 1993 — 1998
BSE, Chemical Engineering
Spectrum Health December 2014 - Present
Great Lakes Health Connect December 2013 - November 2014
Medical Device Start Up June 2013 - March 2014
Syzygy Biotech Solutions 2010 - August 2013
Priority Health 2009 - 2011
Metrics Reporting, Inc. February 2008 - 2009
Gordon Food Service Marketplace 1998 - January 2008
Condex Heat Transfer May 1990 - August 1996
Skills
Data Warehousing, Business Intelligence, Integration, Strategy, Enterprise Software, Business Analysis, Software Development, Management, Project Management, SQL, HP-UX, Linux Redhat, J2EE, Progress 4GL, Ruby, UNIX, Progress, Oracle, MySQL, Eclipse IDE, Business Objects Data..., Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft Onenote, Chartpro, Freemind, Microsoft SharePoint, Telligent Community..., SDLC, ITIL, COBIT, MOF, Data Governance and..., Strategic Roadmaps, Performance Metrics, Business Intelligence..., Corporate Governance, Consulting, Requirements Analysis, Enterprise Architecture, Healthcare, SharePoint, Visio
Education
Michigan State University 1985 — 1990
BA
Blue Ocean Consulting, LLC March 2014 - Present
Spectrum Health November 2014 - June 2015
Priority Health May 2014 - November 2014
Providence Health & Services April 2013 - March 2014
Providence Health & Services October 2010 - April 2013
Dale Street Associates, LLC January 2002 - December 2010
Datex-Ohmeda 1994 - 2000
US Army 1990 - 1994
Skills
Change Management, Telemedicine, Product Management, Product Development, Strategic Planning, Marketing Communications, Business Planning, Business Process..., Data Analysis, Cross-functional Team..., CRM, Healthcare Information..., Healthcare, Program Management, Management, Marketing Strategy, Telehealth, Team Building, Strategy, Hospitals, Operations Management, Process Improvement, Project Management, Vendor Management, EHR, Medical Devices, Healthcare Management, Business Analysis, Informatics, EMR, Visio, Healthcare Consulting, Software Documentation, HIPAA, Epic Systems, Leadership
Education
Oregon Health and Science University 2009 — 2012
MBA, Healthcare Management
University of Colorado at Colorado Springs 2001 — 2005
Bachelor's of Science, Business Administration
Priority Health March 2015 - Present
Priority Health December 2013 - Present
Priority Health May 2012 - December 2013
University of Michigan School of Public Health November 2010 - June 2012
Arbor Hospice May 2011 - August 2011
University Health Service September 2010 - December 2010
Skills
Program Development, Healthcare, Analysis, Training, Policy, Editing, Community Outreach, Public Speaking, Nonprofits, Healthcare Management
Education
University of Michigan School of Public Health 2010 — 2012
MPH, Health Management & Policy
University of Michigan 2005 — 2009
BA, Psychology, Sociology
UnitedHealth Group October 2014 - Present
Accolade, Inc. April 2012 - September 2014
Priority Health April 2010 - April 2012
Trek Inc July 2009 - March 2010
Skills
SQL, SAS, Microsoft Office, Visual C++, Photoshop, Actuarial, Access, Excel, Statistics, C++, Data Mining, Pricing, Visual Basic, Forecasting, Problem Solving, Actuarial Science, Data Analysis, Microsoft Excel
Education
University of Michigan 2005 — 2009
B.S., Economics, Actuarial and Financial Mathematics
University of Michigan 2005 — 2009
Bachelor of Science (BS), Actuarial Science and Financial Mathematics
Projé Inc January 2013 - Present
Proje' Inc June 2008 - Present
ikaSystems January 2009 - January 2012
Proje' Inc January 2006 - January 2009
Resurrection Life January 1997 - January 2007
Priority Health January 1996 - January 1997
Blue Care Network January 1996 - January 1997
Health Plan Operations –Blue Care Network January 1993 - January 1996
Skills
Business Analysis, SDLC, Project Management, Requirements Analysis, Healthcare Information..., Software Project..., Vendor Management, Project Planning, Project Portfolio..., SharePoint, Visio, PMO, Leadership, Process Improvement
Education
Muskegon Community College
Business Management
Priority Health April 2013 - Present
Fathom Communications March 2012 - December 2012
Havas Worldwide December 2010 - March 2012
Havas Worldwide September 2007 - December 2010
Arnold Worldwide 2006 - 2007
Gap Inc./Banana Republic 2001 - 2005
Skills
Integrated Marketing, Advertising, Marketing, Direct Mail, Account Management, B2B, Strategy, B2B Marketing, Competitive Analysis, Digital Marketing, Digital Strategy, Interactive Marketing, Relationship Marketing, Email Marketing, Creative Direction, Inbound Marketing, Inbound Lead Generation
Education
Michigan State University 2002 — 2006
B.A., Advertising
International Business Center August 2012 - June 2014
PwC June 2013 - August 2013
Accounting Student Association May 2012 - May 2013
Broad Student Senate January 2012 - May 2013
Priority Health May 2012 - August 2012
Accounting Student Association January 2012 - May 2012
PwC November 2011 - November 2011
Deloitte October 2011 - November 2011
Bronson Methodist Hospital May 2011 - August 2011
City of Kalamazoo June 2010 - August 2010
Skills
Microsoft Office, Excel, Word, PowerPoint, Social Media
Education
Michigan State University 2014 — 2015
Master's of Science in Accounting, Public and Corporate Accounting
Michigan State University 2010 — 2014
Accounting, Economics
Kalamazoo Central High School 2006 — 2010
Community Action Agency 2006 - Present
Van Hoven & Associates, PLLC 1995 - Present
Faulk & Foster Real Estate Inc 2005 - 2006
Priority Health 2003 - 2005
Greydanus and Van Hoven 1992 - 1995
UAW-GM Legal Services Plan 1988 - 1992
Michigan State Court of Appeals 1988 - 1988
Skills
Bankruptcy, Fundraising, Investigation, Estate Planning, Litigation, Grant Writing, Personal Injury, Loans, Contract Negotiation, Legal Research, Research, Criminal Law, Community Outreach, Mortgage Lending, Trusts, Westlaw, Public Policy, Legal Issues, Volunteer Management, Trial Practice, Criminal Defense, Public Speaking, Event Planning, Public Relations, Analysis, Class Actions, Mental Health, Courts, Employment Law, Customer Service, Legal Writing, Program Management, Arbitration, Leadership, Family Law, Corporate Law, Appeals, Program Development, Case Managment, Policy, Civil Litigation, Nonprofits, Consumer Law, Commercial Litigation, Finance, Social Media, Trials, Credit, Mediation, Insurance
Education
Thomas M. Cooley Law School 1984 — 1987
JD, Law
Michigan State University 1980 — 1983
BS, Psychology
Universidad de Valencia 1982 — 1982
Spanish language and literature
OHHS 1976 — 1980
Simms Fishing Products March 2014 - Present
Simms Fishing Products December 2013 - March 2014
Simms Fishing Products March 2013 - December 2013
Priority Health July 2012 - November 2012
Wolverine World Wide 2009 - 2012
Chaco, Inc. October 2002 - January 2009
Legacy Manufacturing, LLC January 1997 - September 2002
United States Geological Survey June 1993 - June 1995
Skills
Footwear, Product Design, Fashion, Product Development, Sourcing, Sketching, Product Management, Sportswear, Merchandising, Project Management, Marketing Strategy, Product Marketing, Public Speaking, Social Media, Brand Equity, Brand Loyalty, Shoes, Integrated Marketing, Trend, Leadership, Apparel, Retail, Sporting Goods, Management, Brand Development, Sales, Brand Management, Trend Analysis, Wholesale, Textiles, Leather, Fashion Design, Outerwear, Fit, Private Label, Market Research, Trade Shows, Concept Development, Consumer Products, Creative Direction, Design Strategy, Strategic Planning, Global Sourcing, Brand Architecture, Customer Insight, Branding & Identity, Cross-functional Team..., Strategy, Market Analysis, International Business
Education
University of Kansas 1990 — 1996
BA, Environmental Science, Art History
Keen Studio September 2015 - Present
Full Circle Marketing and Design June 2012 - September 2015
Mikrut Design + Advertising LLC February 1999 - September 2015
Priority Health March 2006 - June 2012
Priority Health March 2004 - March 2006
Priority Health February 2002 - March 2004
Third Coast Technologies April 1999 - February 2002
Skills
Marketing/Creative..., Brand Management, Advertising, Graphic Design, User Interface Design, Illustration, Art Direction, Layout, Creative Direction, Brand Development, Logo Design, Web Design, Marketing Communications, WordPress, Web Development, Direct Mail, Typography, Creative Strategy, Flash, Brochures, Multimedia, CSS, Photoshop, Adobe Creative Suite, User Experience, Branding & Identity, Graphics, Corporate Identity, Marketing, Corporate Branding, InDesign, Interaction Design, Visual Communication, Interactive Advertising, Illustrator
Education
Kendall College of Art and Design 2003 — 2006
N/A, Visual Communications
Priority Health June 2009 - Present
Nations Care Link 2007 - 2011
Care Guide 2005 - 2009
Henry Ford Hospital 2000 - 2006
Davenport University 2001 - 2004
Hutzel Hospital 1989 - 2003
Mercy Home Care 1997 - 2000
Detroit Riverview Hospital 1990 - 1995
Skills
Disease Management, Home Care, Utilization Management, Diabetes, Nursing, Management, Nursing Education, Case Managment, Healthcare Management, Time Management, Process Quality..., Healthcare, Health Education, Managed Care, Case Management, Chart Audits, Superior organizational..., Hospitals, Customer Service, Healthcare Information..., Team Building, HIPAA
Education
University of Detroit Mercy
BSN, Nursing
University of Phoenix
MSN, Nursing Education
Priority Health May 2015 - Present
Belize Telemedia Limited September 2010 - September 2013
Belize Telemedia Limited November 2009 - September 2010
Belize Telemedia Ltd January 2006 - November 2009
Belize Telecommunications Ltd September 2004 - December 2005
Belize Bank Ltd February 2002 - August 2003
American Hospitality Academy September 2001 - December 2001
Belize Tourism Board June 2000 - September 2000
Great Belize Productions September 1998 - July 1999
Skills
Telecommunications, Social Media Marketing, Advertising, Online Advertising, Marketing Strategy, Social Media, Strategic Planning, Project Management, Product Marketing, Marketing Communications, Product Management, Mobile Marketing, Program Management, Budgets, Project Planning, Competitive Analysis, Mobile Devices, Digital Marketing, Strategic Partnerships, Market Research
Education
London Metropolitan University 2003 — 2005
Masters of Art, Marketing
State University of New York at Cortland 1999 — 2003
Bachelor of Science, Recreation and Leisure Studies; Management
University of the West Indies
Certificate Couse, Project Management
St. Johns College Belize, Central America 1997 — 1999
Associates Degree, General Studies
Independent Insurance Broker September 2014 - Present
LA Fitness March 2009 - Present
City of Troy February 2006 - Present
Life Time Fitness March 2002 - Present
Transamerica March 2013 - August 2014
Transamerica 2013 - August 2014
Midland National Life Insurance Company 2014 - 2014
Priority Health 2013 - 2014
AAA March 2010 - February 2013
Skills
Public Speaking, Customer Service, Fitness Training, Strength Training, Wellness, Insurance, Event Planning, Sales, Social Media, Newsletters, Fixed Annuities, Healthcare, Coaching, Microsoft Office, Outlook, Microsoft Word, Nutrition, Microsoft Excel, New Business Development, Marketing Strategy, Employee Benefits, Nutritional Counseling, Small Business, Weight Training, Personal Training, Disability Insurance, Endurance, Fitness, Functional Training, Yoga, Cardio, Health Insurance, Indoor Cycling, Certified Group..., Group Training, Fitness Instruction, Retirement, Cpr Certified, Long-term Care, Term Life Insurance
Education
Lawrence Technological University 1986 — 1991
BSME, Mechanical
Northern Michigan University 1972 — 1974
IDMWORKS June 2004 - Present
Priority Health April 2009 - September 2009
TD Bank June 2009 - August 2009
Dell September 2007 - June 2009
Horizon Blue Cross Blue Shield of NJ March 2008 - December 2008
Holland America Line January 2008 - November 2008
Baylor January 2008 - February 2008
Ithaca College November 2007 - January 2008
Horizon Blue Cross Blue Shield of New Jersey August 2006 - December 2007
Kaiser Permanente December 2005 - December 2007
Skills
Identity Management, Access Management, Role Management, Architecture, SOA, Compliance Management, Risk, Enterprise Architecture, Management, Siteminder, Project Management, Strategy, Financial Risk, Architectures, Business Continuity, Business Process, CRM, Cloud Computing, Databases, Enterprise Software, Governance, ITIL, Information Security, Integration, LDAP, Leadership, Oracle, Professional Services
Education
Pepperdine University 2000 — 2001
MBA, Management
University of Western Ontario 1992 — 1997
B.Sc Honors, Computer Science
Spectrum Health October 2014 - Present
Priority Health January 2011 - Present
Education
University of Iowa College of Law 2003 — 2006
J.D.
University of Houston 1997 — 2002
B.A.
Priority Health October 2012 - Present
Upp technology (BCBSLA) December 2013 - July 2014
The Jacobson Group October 2012 - August 2013
UPP TECHNOOLOGY, INC BCBS KC June 2012 - August 2012
UnitedHealth Group June 2011 - January 2012
HP Technologies, Inc. 2011 - 2011
The Apostolic Church, Marietta Assembly 2007 - 2011
Al-Tek Inc June 2009 - February 2010
Mortgage Company January 2009 - October 2009
Pius.Net, Inc January 2009 - May 2009
Skills
Vendor Management, Call Center, Switches, Cisco Technologies, Visio, Troubleshooting, Integration, Servers, Networking, VoIP, Data Center, ITIL, Call Centers, Telecommunications, Management, Windows Server, Security, Technical Support, Process Improvement, Business Process, Software Documentation, SharePoint, Quality Assurance, Testing
Education
Troy University in Montgomery 2010 — 2011
MBA Candidate, Information Systems
Troy University 2005 — 2010
Bachelor of Science; BS, Business Administration
ASR health benefits March 2015 - Present
CHS February 2013 - February 2015
Hadley Products January 2011 - May 2012
Kocsis Consulting Group November 2009 - April 2010
Universal American / Today's Options December 2006 - November 2009
Trinity Health / Care Choices / Preferred Choice August 2005 - December 2006
Priority Health October 1991 - July 2005
Skills
Healthcare, Customer Service, Analysis, Microsoft Excel, Process Improvement, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Research, Event Planning, Public Speaking, Policy, salesforce, TriZetto Facets, QuickCap, QicLink
Education
Lansing Community College 1981 — 1982
Finance, General
Priority Health October 2012 - Present
Trinity Health January 2010 - October 2012
Trinity Health December 2008 - January 2010
Spectrum Health October 1993 - December 2008
Skills
Managed Care, Healthcare, Healthcare Management, Hospitals, PPO, Healthcare Consulting, Revenue Cycle, Medicaid, Health Policy, Healthcare Industry, Strategic Planning, Data Analysis, Leadership, Team Building, Payer Relations, Network Development, Contract Negotiation
Education
University of Michigan 1979 — 1980
Master's degree, Public Health
University of Michigan 1972 — 1976
Bachelor's of Science, Psychology
Spectrum Health (formerly Priority Health) July 2009 - Present
Priority Health November 2005 - August 2008
Priority Health June 2003 - November 2005
Robert Half International/OfficeTeam January 2002 - June 2003
Vertis / TC Advertising February 1998 - October 2001
ExecuTrain December 1996 - May 1997
Rockford Construction Company, Inc November 1994 - September 1996
Skills
Administrative..., Analysis, Health Insurance, Budgets, Customer Service, Recruiting, Employee Benefits, Tracking Budget Expenses, Planning Budgeting &..., Vendor Contracts, Vendor Relationships, Invoice Verification, Healthcare Information..., Data Analysis, Vendor Management, Microsoft Office, Excel, Computer Software..., PowerPoint, Construction, Microsoft Word, Executive..., Event Planning, Meeting Planning, Meeting Scheduling, Purchase Requisitions, Outlook, Meticulous eye for..., Organized Multi-tasker, Events Organizer, Presentation Development, Public Speaking, Contract Management, Contract Negotiation
Education
Michigan State University 1989 — 1993
Bachelor of Arts, Psychology
Central High School 1985 — 1989
Diploma, College Bound
Priority Health July 2013 - Present
Priority Health April 2012 - July 2013
Priority Health July 2009 - March 2012
Priority Health April 2009 - July 2009
Grand Valley State University May 2006 - March 2009
Michigan Families Medicaid Project, Michigan State University 2006 - 2007
Michigan State University 2000 - 2006
Skills
Statistics, Program Evaluation, Data Mining, Survey Design, R, Evaluation, Predictive Analytics, Process Consulting, Healthcare, SAS, SQL, Health Services Research, Data Analysis, Strategic Thinking, Program Planning, Strategic Planning..., Organizational..., Data Visualization, Applied Research, Disease Management, Health Insurance, Managed Care, Quality, Psychology, Policy, Public Health, Strategic Planning, Analytics, Program Development, Program Management, Plannning, Nonprofits, Leadership
Education
Michigan State University 1999 — 2005
MA, Community Psychology
Northeastern Illinois University
BA, Psychology
Epic August 2014 - Present
College of Media April 2011 - May 2014
American Advertising Federation at Illinois August 2012 - December 2012
American Campus Communities March 2012 - December 2012
University of Illinois at Urbana-Champaign September 2011 - December 2012
Priority Health June 2011 - December 2011
Skills
Facebook, Press Releases, Marketing Strategy, Social Media, Marketing, Social Media Marketing, Competitive Analysis, Sponsorship, Event Planning, Social Networking, Leadership, Strategy, Research, Advertising, Project Management, Communication, Software Project..., Microsoft Office
Education
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Science, Advertising, Spanish
Universidad de Navarra
Blue Cross Blue Shield of Michigan August 2014 - Present
Blue Cross Blue Shield of Michigan April 2014 - Present
Priority Health April 2007 - April 2014
Trinity Health October 2005 - April 2007
Aerotek October 1991 - October 2005
Skills
PowerPoint, Access, Customer Service, Microsoft Excel, Microsoft Word, Lotus Notes, Calendar Creator, GM TKS, Edsnet, Diemap, GM TSO, Visio, Oracle, HTML, Health Insurance, Outlook, Lawson, Program Management, Human Resources, Healthcare, Management, Calendars, Process Improvement
Education
QS9000 Internal Auditor Training 1997 — 1997
Internal Auditor Certification, Certification
Macomb Community College 1989 — 1992
Medical Transcription, General Studies
Aetna June 2014 - Present
Michigan Mutual November 2012 - August 2013
Quicken Loans December 2011 - November 2012
Priority Health March 2010 - October 2011
Health Alliance Plan February 2007 - March 2010
Total Health Care 2001 - 2006
HealthPlus of Michigan 1998 - 2001
Principal Health Care of Louisiana 1996 - 1998
Skills
Mortgage Lending, VA loans, Mortgage Banking, Banking, Credit, Loans, FHA, Account Management, Management, Leadership, Sales, Team Building, Customer Service, Strategic Planning, Sales Management, Insurance
Education
Michigan State University
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management
Fifth Third Bank March 2015 - Present
Fifth Third Bank July 2013 - Present
Fifth Third Bank October 2011 - Present
Valspar September 2009 - October 2011
Meijer Gardens January 2008 - November 2010
Women's Resource Center September 2009 - December 2009
Priority Health October 2003 - November 2007
BISSELL Homecare, Inc. March 2002 - October 2003
Primedia March 1998 - March 2000
Central Carolina Bank October 1994 - October 1999
Skills
Process Improvement, SQL, Software Documentation, Project Management, Data Analysis, Access, Business Process..., Leadership, Customer Service, Databases, Integration, Program Management, Six Sigma, Testing, Training
Education
Ana Falling
University of Illinois at Urbana-Champaign
BS, Home Economics/Textile Science
HealthEdge March 2011 - Present
Blue Cross Blue Shield of Rhode Island November 2008 - February 2011
HealthNow New York Inc. August 2008 - November 2008
Capital Blue Cross November 2006 - August 2008
Priority Health March 2006 - October 2006
Blue Cross Blue Shield of Louisiana January 2006 - March 2006
Oleen Pinnacle Healthcare Consulting September 1995 - January 2006
Humana October 2005 - December 2005
Premera Blue Cross October 2005 - December 2005
Keystone Mercy Health Plan April 2005 - August 2005
Skills
Healthcare Information..., Microsoft SQL Server, SQL, Databases, Testing, XML, Sybase, Visual Basic, SDLC, Analysis, HIPAA, Requirements Analysis, Business Analysis, Access, Visio, Data Warehousing
Education
University of Maryland University College 1993 — 1996
B.S., Computer and Information Science
Outdoor Discovery Center November 2013 - Present
Avid Strategies LLC January 2011 - November 2013
Good Samamritan Ministries October 2009 - November 2013
Ridgepoint Community Church 2006 - May 2011
The Critter Barn January 2007 - December 2010
Priority Health January 2001 - December 2010
Development Strategies Incorporated August 2009 - 2010
Good Samaritan Ministries 2009 - 2010
Ready For School 2009 - 2010
Holland Chamber of Commerce 2000 - 2010
Skills
Leadership, Non-profits, Project Management, Strategic Planning, Team Building, Event Planning, Public Speaking, Leadership Development, Program Development, Community Outreach, Customer Service, Volunteer Management, Fundraising, Mergers, Social Media, Nonprofits, Strategy, Management, Public Relations, Policy, Training, Marketing
Education
University of Colorado Boulder 1990 — 1992
Graduate Banking School
Priority Health November 2014 - Present
Davenport University August 2015 - Present
Baker College September 2012 - November 2014
Gerber Life Insurance February 2012 - November 2014
Loyola University Chicago April 2008 - February 2012
Loyola University Chicago March 2006 - April 2008
SMART Business Consulting 2004 - 2006
CDW 2003 - 2004
Skills
Business Intelligence, Data Warehousing, Business Analysis, Data Analysis, Visio, Business Process..., Analysis, SQL, Project Management, Requirements Gathering, Process Improvement, Databases, Project Planning, SharePoint, Program Management, IT Management, Vendor Management, MS Project, Requirements Analysis, Cognos, Data Modeling, Change Management, Disaster Recovery, Business Objects, Governance, Business Process, Microsoft SQL Server, IT Strategy, Integration, ERP, PMO, Software Project..., Cross-functional Team..., Software Development, Testing, Information Technology, Analytics, Team Leadership, Agile Methodologies, Enterprise Architecture, PMP, Software Documentation, Project Portfolio..., Database Design, Systems Analysis, Risk Management, Oracle
Education
Loyola University of Chicago 2010 — 2011
Graduate Certificate, Data Warehousing
Loyola University Chicago 2009 — 2011
MSISM, Masters of Science in Information Systems Management
Loyola University Chicago 2007 — 2009
MBA, Business Administration and Information Systems Management
University of Notre Dame 1999 — 2003
BA, English, Computer Applications
Universidad de Salamanca 1998 — 1998
Spanish Language, Culture and Electives
Priority Health October 2004 - Present
Amway/Quixtar 1998 - 2003
J.W. Messner Advertising, Inc. 1992 - 1998
Sefton Associates 1992 - 1992
Writer for Hire 1988 - 1992
Weaver Miller Martin, Inc. 1985 - 1990
Gillis, Townsend & Riley 1980 - 1982
Skills
Content Strategy, Web Content Management, Web Content, Copy Editing, Editing, SEO, Sitecore content..., Plone content..., Basic HTML, Light badinage, B2B, Organization, Higher Education, Annual Reports, Finance, Health Insurance, Consumer Products, Newsletters, Copywriting, Corporate Communications, Marketing Communications, HTML, Strategy, User Experience, Information Architecture, Internal Communications, CMS, Marketing Copy, Advertising
Education
University of Alabama at Birmingham 1978 — 1980
BA Cum Laude, English, Mass Communications
Northern Virginia Area Health Education Center (AHEC) June 2013 - Present
NCQA November 2008 - Present
Alliance of Community Health Plans July 2007 - November 2008
Priority Health July 2002 - June 2007
Health Alliance Plan July 2000 - July 2002
Cap Gemini Ernst & Young June 1999 - July 2000
Skills
Workshop Facilitation, Product Development, Program Management, Healthcare, Disease Management, HIPAA, Strategic Planning, Team Building, Leadership, Quality Improvement, Accreditation, Program Development, Health Insurance, Leadership Development, Public Speaking, Cross-functional Team..., Public Health, Project Planning, Organizational..., Performance Improvement, Health Care Reform, Data Analysis, Healthcare Management, Change Management, Quality Management, Research, Healthcare Industry, Process Improvement, Policy, Management, Nonprofits, Managed Care, Project Management
Education
America's Health Insurance Plans (AHIP) 2005 — 2006
Fellow, Minority Management Development Program
University of Michigan 1997 — 1999
MHSA, Health Management & Policy
University of Michigan 1993 — 1997
BS, Anthropology-Zoology
Renaissance HS
The Vitality Group Inc. September 2015 - Present
EatWell Nutrition July 2012 - Present
Priority Health May 2013 - September 2015
Priority Health July 2010 - May 2013
Cherry Street Health Services December 2008 - July 2010
Beaumont Hospital July 2008 - November 2008
Medical University of South Carolina August 2007 - May 2008
Skills
Nutrition Education, Dietetics, Health Education, Nutrition, Wellness, Health Promotion, Nutritional Counseling, Public Health, Weight Management, Heart Disease, Corporations, Employee Wellness, Lifestyle, Employee Wellness..., Wellbeing, Healthcare, Clinical Nutrition, Public Speaking
Education
Michigan State University 2003 — 2007
BS, Dietetics, 3.6/4.0
University of California, San Francisco (UCSF) August 2015 - Present
UCSF Medical Center January 2012 - July 2015
First Steps Kent November 2011 - December 2011
Beacon Partners June 2011 - November 2011
Spectrum Health January 2010 - June 2011
mmpc September 2007 - December 2009
Priority Health October 2004 - September 2007
Moriarty Consulting September 2003 - October 2004
Pfizer, Inc. April 2001 - September 2003
Breakwater Consulting November 1998 - February 2001
Skills
Epic Systems, Healthcare Information..., EMR, Healthcare, EHR, Hospitals, Data Analysis, HIPAA, Informatics, Healthcare Management
Education
University of Michigan 2006 — 2009
University of Michigan 2001 — 2002
M.A.
Michigan State University 1991 — 1993
MBA
Priority Health June 2010 - Present
HMC July 2009 - March 2010
Independence Blue Cross November 2006 - July 2009
Independence Blue Cross June 2000 - November 2006
Texas Health Resources December 1995 - June 2000
Harris Methodist Health Plan 1995 - 1999
Blue Cross Blue Shield of Kansas City June 1990 - December 1995
University of Kansas August 1986 - June 1990
Skills
Strategic Planning, Statistics, Health Services Research, Disease Management, Healthcare, Healthcare Management, Health Insurance, Managed Care, Data Analysis, Informatics, Clinical Trials, Hospitals, Process Improvement, Health Policy, Leadership, Physicians, Clinical Research, Program Management, Quality Improvement, Healthcare Information...
Education
University of Michigan 1984 — 1991
Ph.D., Health Services Organization and Policy
University of Michigan 1979 — 1981
MHSA, Health Administration
University of Michigan 1968 — 1972
BA, English
Allianz Global Corporate & Specialty (AGCS) July 2014 - Present
Aon November 2010 - June 2014
Slalom Consulting March 2010 - October 2010
Deloitte Consulting November 2003 - December 2009
Priority Health April 2004 - November 2004
Covansys February 1998 - April 2004
Skills
Business Intelligence, Data Warehousing, Enterprise Architecture, Master Data Management, Program Management, ETL, Management Consulting, Information Management, Consulting, SDLC, Business Process..., IT Strategy, Business Analysis, Information Technology, Software Project..., Solution Architecture, Cognos, Business Process..., PMO, Data Governance, Requirements Analysis, Business Process Design, Business Process, Requirements Gathering, Business Transformation, Agile Project Management, Analytics, Enterprise Data, Governance, PMP, IT Management, Enterprise Software, Integration, Vendor Management, Business Requirements, Workflow Management, Data Modeling, Management, Architecture, Outsourcing, Analysis, CRM, Enterprise Content..., Data Integration
Education
Mangalore University 1992 — 1996
B.E, Computer
Kodaikanal International School 1989 — 1992
High School
Egemin Automation Inc July 2011 - Present
Priority Health December 2004 - September 2011
Preferred Care 2011 - 2011
Preferred Care 2011 - 2011
Priority Health July 2006 - June 2007
Meijer 1998 - 2004
Skills
Enterprise Architecture, Project Management, SQL, C#, Databases, Linux, Perl, Software Development, SDLC, Visio, Unix, Telecommunications, Networking, Disaster Recovery, Leadership, Troubleshooting, Windows, Integration, Microsoft SQL Server, Programming, VMware, Data Center, Management, Cloud Computing, Storage, Business Intelligence
Education
Rose-Hulman Institute of Technology 1988 — 1992
Bachelor of Science (BS), Computer Science
Spectrum Health August 2013 - Present
GE Aviation March 2012 - August 2013
GE Aviation March 2012 - August 2013
Priority Health September 2009 - December 2012
Priority Health November 2001 - September 2009
Priority Health March 1999 - November 2001
Gordon Food Service February 1997 - March 1999
The McGraw Hill Companies 1995 - 1997
Skills
SQL, Visual Studio, OOP, .NET, C#, C, C++, Databases, PL/SQL, Software Development, Programming, Application Development, Microsoft Office, HIPAA
Education
Michigan State University 1991 — 1995
Michigan State University March 2014 - Present
Keller Williams Real Estate November 2013 - July 2014
Priority Health November 2004 - October 2013
Skills
Data Warehousing, Access, Business Analysis, Data Analysis, Databases, Health Insurance, Database Design, Process Improvement
Education
University of Michigan 1992 — 1996
Bachelor of Arts (B.A.)
Omega Technology Services, Inc. May 2011 - Present
Priority Health 2007 - 2011
Priority Health 2009 - 2010
Omega Technology Services 2003 - 2007
Spartan Stores 2001 - 2003
Johnson Controls 1992 - 2001
Skills
Project Management, SDLC, Business Analysis, Management, Process Improvement, Vendor Management, Visio, Information Security, PMP
Education
University of Michigan
Bachelors, Computer Science
Grand Rapids Phoenix August 2014 - Present
Spectrum Health June 2013 - Present
Spectrum Health August 2012 - June 2013
Spectrum Health June 2011 - August 2012
Spectrum Health September 2010 - June 2011
Spectrum Health May 2009 - September 2010
Priority Health December 2005 - May 2009
CIB Marine Bancshares September 2000 - December 2005
Skills
Active Directory, Microsoft Exchange, VMware ESX, Citrix Metaframe, Leadership, Staff Development, Cerner, Lean Principles, Process Improvement, Software Installation, Windows, Disaster Recovery, VMware, Virtualization, XP, Inpatient Clinical..., Clinical Reporting, Surgical Services, Emergency Services, Domain Management, Meaningful Use, Visio, SharePoint, System Administration, Servers, Software Documentation, Incident Management, Citrix, Troubleshooting, Data Center, SAN, vSphere, Group Policy, IIS, EHR, Windows XP
Education
Loyola University of Chicago 1993 — 1995
M.Ed, Psychology
University of Wisconsin-Madison 1989 — 1993
BA, Psychology, Sociology, Criminal Justice
CompSource July 2015 - Present
Texas Health and Human Services Commission May 2014 - May 2015
Stage Stores August 2013 - January 2014
enerNOC December 2012 - April 2013
Siemens July 2012 - October 2012
The Active Network January 2012 - March 2012
Priority Health September 2010 - March 2011
National Semiconductor August 2007 - March 2009
CompSource 2003 - 2009
ALTEL January 2006 - June 2006
Skills
Oracle, Oracle Applications, Database Administration, PL/SQL, SQL, Performance Tuning, Enterprise Architecture, System Administration, Oracle Developer 2000, Databases, Database Design, Integration, Testing
Education
Southeastern University
MBA, Financial Accounting
University of Louisiana at Lafayette
Masters in Computer Science, Database Technology
Priority Health March 2015 - Present
Grand Traverse County December 2009 - March 2015
Accident Fund Insurance Company of America July 2008 - June 2009
Accident Fund Insurance Company of America May 2002 - July 2008
Skills
Employee Relations, Labor Relations, Employee Benefits, Recruiting, Human Resources, Benefits Administration, Leadership, Succession Planning, Talent Management, Performance Management, Organizational..., Insurance, HRIS, Payroll, FMLA, Temporary Placement, Workforce Planning, Onboarding, Talent Acquisition, New Hire Orientations, Career Counseling, Employee Engagement, HR Policies, College Recruiting, Compensation & Benefit, Personnel Management, Workers Compensation, Compensation & Benefits
Education
Michigan State University 2005 — 2008
Masters in Human Resources and Labor and Industrial Relations
Michigan State University 1999 — 2003
Bachelors
Kimball High School
High School Diploma
DC Cook Nuclear Plant December 2011 - January 2013
Priority Health January 2011 - September 2011
Skills
Legal Research, Microsoft Office, Legal Writing, Microsoft Word, PowerPoint, Research, Microsoft Excel, Public Speaking, Westlaw, Litigation, Social Media, Teamwork, Customer Service, Civil Litigation, English, Corporate Law, Criminal Law, Courts, Legal Assistance, Commercial Litigation
Education
Norfolk State University 1998 — 2005
Bachelor of Arts (B.A.), Political Science and Government
Catholic Health Initiatives July 2015 - Present
Avalon Healthcare Solutions December 2013 - June 2015
Francisco Partners June 2013 - June 2015
CareCentrix November 2012 - June 2013
CareCentrix September 2010 - November 2012
Warnes Consulting April 2010 - September 2010
WellCare July 2007 - April 2010
Priority Health June 1999 - June 2007
Grand Valley Health Plan 1990 - 1999
Montcalm County CMH 1986 - 1990
Skills
Healthcare Management, Utilization Management, Healthcare, Health Policy, Hospitals, Clinical Research, Strategic Planning, Medicine, Program Management, Managed Care, Medicaid, Medicare
Education
Michigan State University
BS, Chemistry
Michigan State University
MA, Psychology
Southern California University
PhD, Psychology
Priority Health January 2013 - Present
Priority Health October 2009 - January 2013
Spartan Stores August 2008 - October 2009
VW Credit, Inc. 2004 - 2008
JWT 2001 - 2004
UPSHOT May 2000 - June 2001
Skills
Integrated Marketing, Digital Marketing, Email Marketing, Advertising, Marketing Communications, Online Advertising, Marketing Management, Marketing Strategy, Account Management, Customer Retention, Digital Strategy, Project Management, Social Media Marketing, Direct Mail, Online Marketing, Marketing, Budgets, Brand Development, Event Management, Creative Direction, Retail, Strategic Planning
Education
Michigan State University 1993 — 1997
Bachelor of Arts (B.A.), Advertising
Arizona Health Care Cost Containment System (AHCCCS) August 2015 - Present
Arizona Department of Economic Security December 2012 - August 2015
Priority Health June 2011 - November 2012
State of Michigan June 2008 - June 2011
State of Michigan July 2004 - May 2008
Michigan State University September 2003 - May 2005
Skills
Health Insurance, Regulatory Affairs, Budget Management, Medicaid, Telecommunications, Energy, Policy Analysis, Appropriations, Government, Strategic Planning, Financial Analysis, State Government, Data Analysis, Public Policy, Budgets, Analysis, Leadership, Management, Customer Service, Grant Writing, Microsoft Excel, Program Development
Education
Michigan State University
B.A., Political Theory and Constitutional Democracy, Social Relations and Policy
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Health Alliance Plan March 2012 - October 2013
Priority Health July 2003 - March 2012
Qualchoice June 1998 - January 2002
Blue Cross Blue Shield of Michigan November 1988 - June 1998
Skills
Strategic Planning, Healthcare, Mergers, Insurance, Budgeting, Network Development, Provider Relations, PPO, HMO, Healthcare Consulting, Financial Analysis, Health Insurance
Education
MSF, Walsh College 1986 — 1989
Oakland University 1978 — 1982
Bachelor of Science (BS), Accounting and Business/Management
Echo Fusion Healing Arts 2012 - Present
Priority Health February 2009 - Present
Priority Health November 2001 - February 2009
3rd Coast Technologies September 1999 - November 2001
York WorldWide Technologies March 1999 - June 1999
Blue Cross and Blue Shield of Michigan April 1994 - November 1998
Skills
Therapeutic Massage, Web Content Management, Web Content
Education
Kendall College of Art & Design
Michigan State University 1989 — 1992
B.S.
Lansing Community College 1987 — 1989
Associates
Spectrum Health October 2011 - Present
Priority Health June 2006 - September 2011
Johnson Controls 2004 - 2006
Skills
Enterprise Storage, Servers, Unix, Disaster Recovery, Storage, VMware, SAN, NetApp, Virtualization, VMware ESX, High Availability
Education
University of Illinois at Chicago 1992 — 1994
Master's degree, Computer Science
University of Michigan 1984 — 1989
Bachelor's degree, Computer Engineering
Priority Health November 2012 - Present
Grand Rapids Community College September 2005 - Present
Truven Health Analytics September 2010 - November 2012
State of Michigan June 2005 - September 2010
Northwood University January 2003 - June 2010
Grand Valley Health Plan January 2004 - June 2005
General Motors June 1996 - June 2004
Skills
Strategic Planning, Management, Healthcare, Project Management, Analysis, Business Planning, Business Development, Account Management, Health Insurance, Sales, Leadership, Data Analysis, Strategy, Medicare, Budgets, Proposal Writing, Marketing, Process Improvement, Product Management
Education
Northwood University - Richard DeVos Graduate School of Management 2001 — 2003
MBA, Business
Michigan State University 1990 — 1994
BA, History/Business
Priority Health May 2007 - Present
Priority Health 2007 - Present
PriorityHealth 2007 - Present
Blue Cross Blue Shield of Michigan October 1984 - February 2007
BCBSM 1989 - 2007
Blue Cross Blue Shield of MI 1984 - 2007
Skills
Medicare, Customer Retention, Managed Care, Underwriting, Team Building, Health Insurance, Claim, Employee Benefits, Insurance, Sales, HIPAA, Healthcare, Benefits Design, Leadership, Strategic Planning, Account Management, Benefits Administration, Disability Insurance, Process Improvement, Business Development, Forecasting, Product Development
Education
Spring Arbor University
BA, Business
Leavenworth High School 1966 — 1970
Green Valley Agriculture, Inc. December 2011 - Present
NMG, Inc. December 2007 - June 2012
Priority Health January 2005 - November 2007
Plante & Moran January 2003 - January 2005
Skills
Accounting
Education
Michigan State University 1990 — 1992
Business, Accounting
Priority Health December 2013 - Present
Anthem Blue Cross & Blue Shield (a subsidiary of Wellpoint, Inc.) March 2009 - December 2013
Health Net July 2004 - February 2009
Oxford Health Plans 1993 - 1999
Oxford Health Plans 1993 - 1999
Skills
HMO, Underwriting, Health Insurance, Insurance, Managed Care, HIPAA, Medicare, Employee Benefits, Leadership, Strategic Planning
Education
Southern New Hampshire University 2010 — 2012
Master of Business Administration (M.B.A.)
Norfolk State University
Bachelor of Science (BS), Business Managememt
Truven Health Analytics May 2010 - Present
Priority Health June 2007 - January 2009
M-CARE December 2003 - June 2007
M-CARE September 2002 - December 2003
M-CARE January 2000 - September 2002
Paramount Health Care May 1997 - December 1999
Central Benefits December 1995 - April 1997
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Medicare, Healthcare, Data Analysis, HIPAA, Analytics, Underwriting, Analysis, Healthcare Information..., Management
Education
The Ohio State University 1990 — 1994
B.S., Actuarial Science
SSW Holding Company, Inc September 2013 - Present
Trinity Health April 2010 - Present
Priority Health March 2009 - June 2010
Four Winns Boats March 2005 - January 2009
Hayes Lemmerz International July 1992 - March 2005
Skills
Six Sigma, Lean Manufacturing, Continuous Improvement, Operations Management, Quality Assurance, Management, Customer Service, Strategy, Customer Satisfaction, Healthcare, Human Resources, Process Improvement, Change Management, Strategic Planning, Managed Care, Team Building, Performance Management, Organizational..., Leadership
Education
Lake Superior State University 1995 — 1999
MBA, Business Admistration
Western Michigan University 1983 — 1988
BA, Industrial Psychology
UnitedHealth Group February 2015 - Present
Priority Health June 2012 - January 2015
Unitedhealthcare July 2007 - June 2012
Humana, Inc October 2006 - June 2007
United Physicians Group 2002 - 2006
SelectCare, Inc May 1995 - June 2001
Skills
Network Development, Medicaid, Medicare, Managed Care, Health Policy, Healthcare, Healthcare Management, Provider Relations, Hospitals, HMO, Health Insurance, PPO, Contract Negotiation, HIPAA, Claim, Insurance, Strategic Planning, Team Building, Public Speaking, Credentialing, Healthcare Industry, Healthcare Consulting, Revenue Cycle
Education
The Ohio State University 1981 — 1985
BS, Medical Communications
Priority Health May 1998 - Present
Blue Care Network 1996 - 1998
Travelers Insurance 1989 - 1995
Skills
Six Sigma Green Belt..., Leadership, Process Improvement, Project Management, Business Process, Six Sigma, Health Insurance, Cross-functional Team...
Education
Michigan State University 1977 — 1981
Bachelor, Business Administration
Next Generation Enrollment August 2014 - Present
Pet Sitters Plus August 2014 - Present
Bath & Body Works October 2005 - October 2014
HUB International Insurance Services November 2010 - February 2012
Blue Cross Blue Shield of Michigan November 2009 - November 2010
ASR/Physicians Care 2004 - 2008
Datacomp Appraisal Service December 2001 - 2003
McGraw-Hill 1998 - 2001
Grand Rapids Bar Association 1996 - 1998
Priority Health 1992 - 1996
Skills
Employee Benefits, Health Insurance, Microsoft Excel, Microsoft Office, Marketing Communications, Account Management, Contract Negotiation, Insurance, Strategic Planning, Public Relations, Marketing, Event Planning, Microsoft Word, Team Building, Customer Service, Leadership, Employee Relations, Social Networking, Sales, Training, Sales Management
Education
Michigan State University 1982 — 1986
BA, Communication
North Ottawa Community Health System February 2015 - Present
North Ottawa Community Health System February 2015 - Present
Holland Hospital 2004 - November 2014
Pinerest Christian Mental Health Services 2003 - 2004
Priority Health 1989 - 2003
Skills
Healthcare Management, Nursing, Quality Improvement, Healthcare, Hospitals, HIPAA, Acute Care, EMR, Inpatient, Medical Terminology, Patient Safety, Public Speaking
Education
Western Michigan University 1995 — 2001
MPA, Public Administration Healthcare
University of Michigan 1977 — 1981
BSN, Nursing
Spectrum Health July 2013 - Present
Priority Health October 1995 - July 2013
Blue Care Network May 1993 - October 1995
Markowski & Company, CPAs June 1990 - May 1993
Skills
Financial Systems, TM1, Business Analysis, Business Intelligence, Process Improvement, Business Objects, Financial Reporting, Business Process..., CPA, Cognos, Lawson, Project Management, Access, Budgets, Healthcare Information..., Financial Analysis, Strategic Planning, CGMA, Hyperion Financial..., Hyperion Financial Data...
Education
University of Michigan-Flint 1994 — 1995
MBA courses
Spring Arbor University 1983 — 1987
BA, Business Economics
Mason High School
Aetna January 2013 - Present
Thatch Rx Consulting, Inc. August 2008 - Present
McLaren Oakland October 2011 - January 2013
Priority Health April 2007 - August 2008
Care Choices 2004 - 2007
Wyeth Pharmaceuticals 2000 - 2004
Skills
Clinical Research, Pharmacy, Medicare, Pharmaceutical Industry, Healthcare, Healthcare Management, Clinical Trials, Managed Care, Pharmacy Benefit..., Medicaid, Hospitals
Education
University of Iowa 1991 — 1997
Doctor of Pharmacy, Pharmacy
Priority Health VP of Individual BusinessBlue Cross Blue Shield of MichiganFebruary 2006 - July 2009
Education
Wayne State University 1983 — 1985
MBA
University of Michigan 1979 — 1983
BS, Dental Hygiene
Amway September 2015 - Present
Amway September 2008 - Present
Amway February 2011 - March 2011
Alticor September 2008 - February 2011
Priority Health 2007 - 2008
Farmers Insurance 2001 - 2006
Foremost Insurance 2001 - 2006
Skills
Cross-functional Team..., Forecasting, Financial Reporting, Process Improvement, Financial Analysis
Education
Western Michigan University - Haworth College of Business 2005 — 2008
MBA, General MBA
University of Michigan 1997 — 2001
BS, Actuarial Mathematics
Priority Health December 2011 - Present
Archipelago Consulting Group, LLC June 2011 - November 2011
Blue Cross Blue Shield of Rhode Island July 2010 - May 2011
CCS Group, LLC January 2008 - July 2010
United Health Partnership (UHP); Mercy Health Partners July 2000 - December 2007
Northern Ohio Alliance for Health, Ltd. (NOAH) November 1997 - April 2001
Detroit Medical Center; Coordinated Health Care (CHC) July 1992 - October 1997
HealthPlus of Michigan January 1988 - July 1992
Skills
Insurance, Provider Relations, Managed Care, Healthcare, Medicare, Medicaid, Network Development, Health Insurance, Healthcare Information..., HIPAA, Healthcare Management, Strategic Planning, HMO, Hospitals, Credentialing, Physicians, Health Policy, Revenue Cycle, Leadership, Utilization Management, EMR, Medical Billing, Contract Negotiation, PPO, Quality Improvement, Practice Management, Strategy, Healthcare Industry, Healthcare Consulting, EHR, Performance Improvement
Education
University of Detroit Mercy
MBA
Wayne State University
BS
Pella by Horne December 2014 - Present
Priority Health March 2010 - December 2014
IMA Consulting February 2002 - December 2008
Skills
Process Improvement, Customer Service, Management, Leadership
Education
Spring Arbor University 1996 — 1998
Healthcare Administration, Health/Health Care Administration/Management
Priority Health September 2010 - Present
Aetna March 2007 - February 2010
Wachovia Insurance Services August 2003 - March 2007
Marsh, U.S. A. April 1991 - August 2003
Travelers Insurance Company January 1977 - April 1991
Skills
Employee Benefits, Health Insurance, Leadership, Benefits Administration, Finance, Management, Insurance, Integrated Marketing, Consulting, Cross-functional Team..., CRM, Disability Insurance, Strategy, Sales, Human Resources, Outsourcing
Education
Lawrence Technological University
BSBA, Marketing
Priority Health May 2009 - Present
National City Insurance Agency July 2007 - May 2009
Humana January 2005 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, English, Windows, Teaching, HTML, Insurance, Strategic Planning, Sales, Leadership, Health Insurance, Employee Benefits, Managed Care, Healthcare, Team Building, Account Management, Life Insurance, Disability Insurance, Management, Medicare
Education
Oakland University 2000 — 2002
Bachelor of Science (BS)
Michigan State University 1998 — 2000
Priority Health
Skills
Health Insurance, Customer Service, Insurance, Managed Care, Microsoft Office, Team Building, Process Improvement, Healthcare
Education
Oakland Community College 1994 — 1999
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
Priority Health June 2013 - Present
UnitedHealth Group April 2012 - May 2013
Computer Sciences Corporation June 2010 - March 2012
XL Health January 2010 - May 2010
Oregon Dental Services (ODS) April 2009 - October 2009
Regence BlueCross BlueShield of Oregon September 2008 - March 2009
Blue Cross Blue Shield of Michigan October 2006 - August 2008
Priority Health August 2006 - October 2006
Regence BlueCross BlueShield of Oregon February 2006 - July 2006
Premera Blue Cross August 2001 - September 2005
Skills
Requirements Analysis, Solution Architecture, IT Strategy, Project Management, Program Management, Business Analysis, Management, Health Insurance
Education
University of Connecticut 1999 — 2000
Master of Science (MS), Biotechnology
Priority Health October 2011 - Present
Morley Stanwood High School October 2010 - Present
Pearson Education March 2011 - October 2011
Eagle Village September 2009 - September 2011
GlaxoSmithKline November 2008 - January 2011
GlaxoSmithKline September 2005 - November 2008
GlaxoSmithKline August 2001 - September 2005
Kraft Foods April 2001 - August 2001
Education
Siena Heights University 1997 — 2001
Bachelor of Art, Marketing
Doggett Equipment Services Group June 2011 - Present
Priority Health October 2002 - March 2011
Choice One Communication June 2000 - September 2002
Pharmacia & Upjohn 1988 - 1999
Skills
Accounts Receivable, General Ledger, Financial Statements, Financial Reporting, Accounting, Accounts Payable, Auditing, QuickBooks, Customer Service, Internal Audit, CPA, Strategic Planning, Forecasting, Team Building, Internal Controls, Management, Invoicing, Financial Accounting, Budgets, Account Reconciliation
Education
Thunderbird School of Global Management 1987 — 1987
MIM, Finance/Spanish/Latin America
Priority Health 2015 - Present
Education
University of Michigan
Bachelor's degree, Biology/Biological Sciences/Chemistry
Spectrum Health March 2014 - Present
Spectrum Health August 2010 - March 2014
MorningStar Health October 2010 - August 2012
Priority Health July 2011 - September 2011
Preferred Case Management April 2009 - October 2010
Porter Hills Home Health Care December 2008 - April 2009
Metro Health September 2005 - October 2008
Metro Health July 2002 - September 2008
Metro Health 1993 - 2008
St. Mary's Home Health (Amicare) 2005 - 2005
Education
Western Michigan University 1985 — 1989
Bachelor's of Science
Mercy Central School of Nursing 1982 — 1984
Diploma, Registered Nursing/Registered Nurse
Lansing Community College 1981 — 1981
Michigan State University 1980 — 1981
Pewamo-Westphalia High School 1976 — 1980
Diploma
West Front Primary Care July 2015 - Present
Priority Health February 2010 - 2014
Skills
Medicare, Utilization Management, Hospitals, Disease Management, Managed Care, Nursing, Medicaid, Case Management, Healthcare, Health Education
Education
Northwestern Michigan College
Associate's degree, Register Nurse
Priority Health October 2006 - January 2007
Sekonden IT AB September 1997 - January 2003
Education
Linköping University in Sweden 2005 — 2006
Master of Science, Information Systems Analysis
Linköpings universitet 1994 — 1997
Bachelor of Science, Information Systems Analysis
Priority Health November 2007 - Present
Skills
Health Insurance, Insurance, Medicare, Managed Care, Healthcare, Customer Service, Strategic Planning, Reinsurance, Access, Disability Insurance, HIPAA, Health Savings Accounts, Leadership, Medicaid, Process Improvement
Education
Schoolcraft College
Priority Health May 2015 - Present
Spectrum Health October 2013 - May 2015
Grand Valley Health Plan September 2012 - October 2013
GHI Automotive Services December 1988 - October 2013
US Electrical Services, Inc. (USESI) December 2007 - July 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of Michigan
Master, Political Science, Economics, and Statistics
University of Michigan
Bachelor, Political Science and Economics
Blue Cross Blue Shield of Michigan July 2013 - Present
Priority Health August 1991 - August 2012
Skills
CPC Certified through..., Medical Coding, Healthcare, ICD-9, CPT, Data Entry, Hospitals, Training, Policy, Claim, HCPCS, Health Policy, Lotus Notes, Inpatient, HIPAA, Medicare, Medical Billing, Medical Terminology, Medicaid, Medical Records, Health Insurance
Education
Madonna University 2012 — 2012
Medical Insurance Coding Specialist/Coder
Farmers Insurance March 2015 - Present
Priority Health June 2014 - August 2014
Skills
SAS programming, Health Informatics, Python, Actuarial Science, Oracle SQL, R, Time Series, Data Mining, Predictive Modeling, Risk Modeling, Cluster Analysis, Bayesian statistics, Forecasting, Classification, Markov Chain Monte Carlo, Time Series Analysis, Survival Analysis
Education
University of California, Santa Barbara 2012 — 2014
Master's degree--UCSB
Western Michigan University 2007 — 2012
Doctor of Philosophy (Ph.D.)
Northwest University, China 2002 — 2006
Bachelor's Degree
Self-employed March 2014 - Present
The Grotenhuis Group July 2007 - September 2013
Priority Health January 2002 - March 2007
Skills
Customer Engagement, Marketing, Sales, Landlords, Flips, Buyer Representation, Seller Representation, First Time Home Buyers, Listing Homes, For Sale By Owner, Social Media Marketing, Cash Flow, Investments, Rehabbing, Foreclosures, REO
Education
University of Phoenix 2002 — 2004
Bachelor of Applied Science (B.A.Sc.), Sales, Distribution, and Marketing Operations, General
Robert Morris University - Illinois 1995 — 1997
Associate of Arts and Sciences (AAS), Computer Science