Sears Home Services
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Sears Home Services Employees
Sears Home Services December 2011 - Present
Sears Home Services February 2010 - December 2011
Sears Home Services February 2006 - February 2010
Sears Home Services January 2001 - February 2006
Sears Home Services February 2000 - February 2001
Sears Home Services January 1988 - January 2000
Skills
Operations Management, Team Building, Leadership, Payroll, Training, Management, Customer Satisfaction, Customer Service, Software Documentation, Process Improvement, Recruiting, Process Scheduler, Inventory Management, Team Leadership, Retail, Employee Benefits, Time Management, Forecasting, Vendor Management, Cross-functional Team..., Customer Experience
Education
Madison University
Bachelor of Science (BS), Management
The George Washington University - School of Business
Risk Management
Sears Home Services May 2015 - Present
Vector Marketing February 2014 - Present
Advanced Enterprises, Inc. September 2014 - April 2015
Skills
Healthcare, Microsoft Excel, Microsoft Office, PowerPoint, Human Resources, Operations Management, Microsoft Word, Strategic Planning
Education
Universidad Adventista de Las Antillas 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
Mars Hill Cafe December 2014 - Present
Perdido Beach Services June 2013 - October 2014
Ruby Tuesday August 2012 - June 2013
Olive Garden August 2011 - August 2012
Felix's Fish Camp October 2009 - October 2010
Pacific Sunwear March 2008 - July 2009
UPS October 2007 - December 2007
American Eagle Outfitters September 2006 - August 2007
Sears Home Services September 2005 - August 2006
Skills
Customer Service, Sales, Microsoft Office, Management, Strategic Planning, New Business Development, Sales Management, Microsoft Excel, Negotiation, Project Management
Education
University of Mobile 2009 — 2014
Bachelor's Degree, Business Administration and Management, General
University of Mobile 2009 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Qualys December 2014 - Present
Sears Home Services September 2009 - December 2014
Web 1997 - 2014
Sears Home Services 2006 - 2009
Sears Home Services 2002 - 2006
WWG / Acterna Corporation (acquired by JDSU) July 2000 - September 2001
Office Systems Consultants October 1988 - May 1995
Skills
Management, Leadership, Team Building, Data Analysis, Customer Service, Customer Satisfaction, Troubleshooting, Cloud Computing, Project Management, Analysis, Inventory Management, Budgets, Sales, Qualys, Web Application Security, Network Security, Vulnerability Management, Training, Call Centers, HTML, Microsoft Office, Microsoft Excel, Dispatching, Project Planning, PCI DSS, Java, Routing, E-commerce, TCP/IP stack, Associate Development, Ethernet, Data Mining, Stock Trading, Workforce Planning, Security, Enterprise Software
Education
Wake Technical Community College 2014 — 2015
Currently attending, Business Administration and Management, General, 3.50
Tallahassee Community College 1987 — 1990
General studies
Crystal River High School
HS Diploma
Open English March 2015 - Present
Worldmedia Interactive June 2014 - February 2015
Sears Home Services February 2014 - June 2014
Sears Home Services October 2013 - February 2014
Adonis Ads January 2013 - September 2013
Skills
Online Marketing, Marketing, Social Media Marketing, Market Research, Marketing Communications, Microsoft Office, Marketing Strategy, Spanish, International Business, Business Strategy, Social Networking, Sales, Marketing Research, Project Management, International Marketing, Brand Awareness, Market Analysis, French, Brazilian Portuguese, Marketing Management, Online Advertising, Product Development, Negotiation, Global Travel Management, Travel Planning, HTML, SEM
Education
University of Central Florida 2009 — 2013
Bachelor of Business Administration (BBA), Marketing and International Business
ICN Business School - Nancy, France 2012 — 2012
International Business Minor, International Business
Amazon March 2015 - Present
Sears Home Improvements January 2011 - July 2014
Sears Home Improvements October 2009 - January 2011
Sears Home Services 2006 - 2009
Sears Home Services September 1999 - October 2006
Skills
Customer Satisfaction, Operations Management, Inventory Management, Team Building, Customer Service, Retail, Sales, Team Leadership, P&L, Inventory Control, Merchandising, Leadership, Budgets, Purchasing, Negotiation, Loss Prevention, Income Statement, Microsoft Excel, Store Management, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Six Sigma, Performance Management
Education
University of Iowa 1983 — 1988
Bachelor's, General Studies
Denver/Boulder Better Business Bureau June 2014 - Present
Denver/Boulder Better Business Bureau March 2014 - May 2014
Sears Home Services September 2013 - January 2014
Real Green Marketing October 2012 - October 2013
ink! coffee May 2012 - September 2012
Sweet Rush Yogurt, LLC March 2010 - May 2012
International House September 2009 - December 2009
Starbucks June 2008 - August 2009
DeWaay Financial Network May 2008 - August 2009
The Examiner May 2007 - September 2007
Skills
Customer Service, Marketing, Sales, Blogging, Social Media, Editing, Sales Presentations, Training, Marketing Strategy, Microsoft Office, Lead Generation, Social Media Marketing, Hospitality, Advertising, New Business Development, Community Outreach, Executive Calendar..., Operational Cost..., Data Analysis, Market Research, Brand Awareness, Critical Thinking, Spreadsheets, Time Management, Report Writing, Literature, Brand Loyalty, IT Solutions, Digital Marketing, Customer Acquisition, Balance Sheet, Journalism, Relationship Marketing, Email Marketing, Facebook, Social Networking, Copywriting, Online Marketing, Online Advertising, SEO, Call Centers, Direct Marketing, Building Relationships, Long-term Customer..., Restaurant Management, Brand Management, Creative Writing, Cold Calling, SEM, Market Planning
Education
Westminster College (MO) 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature/Letters
University of Iowa 2006 — 2006
Poetry, Writer's Workshop
LG Electronics Air Conditioning Div U.S.A. January 2013 - Present
L.G. Elecronics April 2004 - January 2013
Sears Home Services January 1999 - March 2004
Sears Home Services February 1993 - March 1999
Holland of Texas April 1989 - March 1993
Skills
Microsoft Office, Visio, Adobe Acrobat, E-Learning, Public Speaking, Staff Development, Team Building, Account Management, Coaching, Customer Service, Training, Leadership, Strategic Planning, Sales Management, Team Leadership, New Business Development, Salesforce.com, Technical Training, Project Management, Direct Sales, Sales, PowerPoint, Marketing Strategy, Air Conditioning, HVAC, Management, Customer Satisfaction, Troubleshooting, Sales Operations, Refrigeration, Employee Training, Retail, Product Marketing, Heating, Key Account Management, Operations Management, Competitive Analysis, Consumer Electronics, Cross-functional Team..., Sales Process, P&L Management, B2B, Forecasting, Pricing, Product Management, Sales Presentations, Business Development
Education
University of Phoenix 2002 — 2004
Business Administration and Management, General, 3.0
Sears Home Services March 2014 - Present
Sears, Roebuck and Co. July 2011 - February 2014
Sears, Roebuck and Co. July 2009 - June 2011
Skills
Store Management, Sales Management..., Staff Development, Merchandising, Sales, Profit, Sales Hiring, Loss Prevention, Retail, Retail Sales, Inventory Management, Store Operations, Inventory Control, Cashiering, Big Box, Customer Service, Visual Merchandising, Planograms, Shrinkage, Management
Education
University of Scranton 2002 — 2007
Bachelor of Science (BS), Biology, General
Parker School Uniforms, LLC June 2011 - January 2013
Sears Home Services November 2009 - January 2010
Skills
English, English Literature, English Composition, Education, Journalism
Education
The University of Memphis 2011 — 2016
Tipton Rosemark Academy 2000 — 2011
Appliance Express January 2015 - Present
Sears Home Services March 2013 - January 2015
Sears Holdings Corporation May 2012 - May 2013
Sears Home Services May 2010 - May 2012
Sears Home Services October 2008 - May 2010
Lock and Safe of Kearney January 2002 - August 2008
U.S. Army March 1996 - March 2000
Education
University of Nebraska at Kearney
Sears Holdings Corporation September 2013 - Present
RF Technologies June 2013 - September 2013
Logical Products, Inc May 2012 - March 2013
Rauland-Borg May 2010 - May 2012
Netcom Inc September 2007 - September 2009
Sears Home Services October 2002 - January 2007
Motorola 1980 - 2002
Skills
Product Development, Engineering, Troubleshooting, Process Improvement, Six Sigma, Electronics, Manufacturing, Quality Assurance, Project Management, Continuous Improvement, Lean Manufacturing, Engineering Management, Testing, Design for Manufacturing, Medical Devices, Test Engineering, SPC, FMEA, Building Relationships, Root Cause Analysis, Purchasing, Automation, Process Engineering, Test Equipment, Cross-functional Team..., PCB design, 5S, Electrical Engineering, Manufacturing..., Failure Analysis, Design of Experiments, Manufacturing..., DMAIC, Electronics..., Quality Management, ISO, Quality System, Kaizen, MRP, Semiconductors, Supplier Quality, Supply Chain Management, Minitab, Labview, Wireless, RF, Process Simulation, Operational Excellence, Quality Control, Embedded Systems
Education
University of Detroit Mercy 1975 — 1982
B.E.E., Electronics
Maccomb County Community College 1977 — 1979
A.S.E.E.T, Electronics
NetSpend September 2015 - Present
NetSpend August 2013 - August 2015
NetSpend September 2011 - August 2013
NetSpend September 2010 - September 2011
NetSpend March 2010 - September 2010
NetSpend March 2008 - March 2010
NetSpend October 2007 - March 2008
NetSpend November 2004 - October 2007
Howdy Honda September 2003 - May 2004
Sears Home Services May 2001 - December 2002
Skills
Customer Service, Account Management, Microsoft Office, Salesforce.com, Process Improvement, Customer Retention, E-commerce, Marketing, Leadership, Strategic Planning, New Business Development, Analysis, Management, Retail, Sales Management, Training, Credit Cards, Forecasting, Team Building, Team Leadership, Call Centers, Marketing Strategy, Accounts Payable, Call Center, Project Management, Social Media, Microsoft Excel, Sales, Outlook, Customer Satisfaction, Advertising, Relationship Management, CRM, Business Analysis, Operations Management, Software Documentation, Data Analysis, Vendor Management, Risk Management
Education
Texas State University-San Marcos 2008 — 2011
Bachelor of Science in Family and Consumer Science, Fashion Merchandising, Magna Cum Laude
Sears Home Services April 2014 - Present
Self-employed 2010 - Present
Idylls of the King October 2005 - Present
Self-employed private tutor May 2012 - September 2012
Rhode Island College December 2011 - March 2012
Elfhame.com (now defunct) December 2003 - April 2004
Skills
Creative Writing, Technical Writing, Editing, Proofreading, Storytelling, Speech Writing, Microsoft Office, Formatting Documents, Academic Tutoring, Public Speaking, Multimedia, Presentations, Voice Acting, Customer Service, PowerPoint, Dreamweaver, Photoshop, Graphic Design, Game Design, TEFL, Screen Printing, Printmaking, InDesign, HTML, C++
Education
University of Rhode Island 2007 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General, Magna Cum Laude
Lowe's Home Improvement September 2012 - Present
Sears Holdings Corporation November 2010 - September 2012
Sears Holdings Corporation October 2004 - November 2010
Sears Home Services October 2000 - October 2002
Skills
Big Box, Store Management, Retail, Multi-unit, Loss Prevention
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business
City and County of Denver July 2015 - Present
Sears Home Services August 2014 - July 2015
Kiewit February 2012 - December 2013
University of Florida August 2007 - May 2010
University of Florida August 2006 - May 2007
Current Builders 2007 - 2007
Skills
Construction Safety, Safety, OSHA 30-Hour, Crosby Rigging..., Certified Red Cross..., ATTSA Traffic Control..., 20 hours Blasting..., Excavation Safety, Confined Space, Workplace Safety, Inspection, First Aid, Industrial Hygiene, Remediation, Environmental Awareness, Construction, Root Cause Analysis, Accident Investigation, Hazard Recognition, Occupational Health, HAZWOPER, Construction Management
Education
University of Florida 2005 — 2007
Master of Science (M.S.), Building Construction
University of Florida 2000 — 2005
Bachelor of Design, Architecture
Ricoh Americas Corporation 2013 - Present
Sears Home Services March 2012 - May 2013
Derrick Brew Agency April 2009 - March 2012
Humana October 2007 - April 2009
Derrick Brew Insurance Agency June 1999 - October 2007
Skills
Sales, Sales Management, New Business Development, Marketing Strategy, Insurance, Health Insurance, Personal Lines Auto, Casualty Insurance, Term Life Insurance, Life Insurance, Investments, Mutual Funds, Technology Management, Solution Selling, IT Solutions, Storage Solutions, Strategic Partnerships, Financial Services, Title Insurance, Real Estate Transactions, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Sales Presentations, Account Management, Strategic Planning, Cold Calling, PowerPoint, Sales Process, Public Speaking, Salesforce.com, Social Media, Team Building, Marketing, Management
Education
The American College 2002 — 2004
Marketing/Marketing Management, General
University of Phoenix 2000 — 2002
Business Administration and Management, General
Vatterott College 1991 — 1992
Computer Programming
Pacific Sales Kitchen, Bath & Electronics August 2015 - Present
Sears Hometown and Outlet Stores, Inc. December 2014 - Present
Sears Holdings Corporation June 2013 - November 2014
Sears Home Services August 2011 - April 2013
Sears Holdings Corporation January 2009 - August 2011
Sears Holdings Corporation July 1974 - January 2009
Skills
Salesforce Training, Team Building, Team Leadership, Workforce Management, Sales, Empathy, Balanced Scorecard, Enthusiasm to learn, Outcome focused, Merchandising, Coaching, Customer Satisfaction, Retail, Customer Experience, Customer Retention, Store Management, P&L, Inventory Control, Inventory Management, Customer Service, Training, Leadership
Education
Three Rivers Community College
Sears Home Services August 2014 - Present
Sears Home Services February 2012 - August 2014
Sears Home Services January 2010 - February 2012
Skills
Operations Management, Customer Service, Cross-functional Team..., Sales Management, Retail, Coaching, Profit, Team Building, Microsoft Office, Customer Satisfaction, Inventory Management, Business Analysis, Sales Operations, Merchandising, Project Management, Sales Force Development, Sales Presentations, Staff Development, Negotiation, Presentation Development, Store Operations
Education
University of Florida 1998 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Convergys May 2012 - Present
Regions Financial Corporation May 2007 - May 2009
After Hours Formalwear May 2006 - May 2007
OfficeMax Warehouse April 2005 - April 2006
Target March 2002 - March 2005
Sears Home Services February 1999 - February 2002
Skills
Banking, Customer Service, Management, Sales, Leadership, Microsoft Word, Retail Banking, PowerPoint, Technical Support, Teaching, Coaching
Education
Strayer University 2009 — 2013
Master's Degree, Human Resources Management, 3.5
University of South Alabama 1998 — 2002
Bachelor's Degree, Criminal Justice and Psychology, 3.0
The Garden City Group, Inc. July 2014 - October 2014
Sears Home Services August 2012 - September 2013
AppleOne Employment Services, Toronto, Canada April 2011 - June 2012
Arvato Digital Services March 2009 - January 2011
Collectcorp April 2006 - January 2009
The Learning Enrichment Foundation January 2005 - February 2006
Skills
Business Analysis, Software Project..., Pre-sales Technical..., Requirements Analysis, Project Planning, Troubleshooting, Security, Documentation, Risk Management, Systems Analysis, Software Documentation, Analysis, Project Management, Cross-functional Team..., Pre-sales, Management, Databases, Customer Service, Team Leadership, Technical Support, Training
Education
York University 2010 — 2013
Certificate, Business Systems Analyst/IT, B+
Learning Enrichment Foundation 2005 — 2006
Co-op Certificate, IT Project Management
Whilshire Software Technology, Hyderabad, India 2004 — 2004
Certificate, Oracle Database Administration
Zoom Technologies 2004 — 2004
Certificates, Linux, Solaris, MCSE, CCNA
University of Pune 2001 — 2004
Bachelor's Degree, Economics and Psychology, First Class
TravelClick January 2013 - Present
Sears Home Services September 2012 - January 2013
RP Interactive August 2010 - September 2012
Money Crashers, LLC January 2006 - June 2011
EZ Rent-A-Car May 2009 - August 2010
RezHub.com May 2009 - August 2010
Tower Hill Insurance Group June 2005 - September 2008
University of Florida September 2004 - June 2005
Skills
SEO, Facebook, Twitter, Google Adwords, Google Analytics, Social Media, Wordpress, PHP, CSS, Online Marketing, HTML, Drupal, Blogging, Email Marketing, Web Design, Online Advertising, Google Webmaster Tools, Management, Content Strategy, Strategy, Omniture, SEO copywriting, SEM, B2B Marketing, PPC, SMO, CMS, WordPress, Organic Search, Digital Marketing, Press Releases, Keyword Research, Mobile Marketing, Link Building, Marketing, Entrepreneurship, Web Analytics, Interactive Marketing, Web Marketing, Social Media Marketing, Community Management, Web Content, Social Marketing, Affiliate Marketing, Content Marketing, E-commerce, Mobile Applications, New Media, User Experience, Web Content Management
Education
University of Florida 2002 — 2005
Bachelor of Science (BS), Business Administration and Management, General
University of Florida - Warrington College Of Business 2002 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Presidio Networked Solutions December 2009 - Present
Mims Media LLC June 2011 - December 2014
Coleman Technologies, Inc February 2009 - December 2009
Gallant, Inc June 2008 - February 2009
Sears Home Services January 2008 - June 2008
Dillards August 2006 - December 2007
Finish Line Inc August 2002 - July 2006
Skills
Account Management, Sales, Marketing, Direct Marketing, Networking, Managed Services, Telecommunications, Cisco Technologies, Entrepreneurship, Business Acumen, Social Media Marketing, Sales Management, Operations Management, IT Operations, Advertising, Skilled Multi-tasker, Supervisory Skills, Digital Photography, Videography, Marketing Communications, Social Innovation, Customer Service, Social Media, Time Management, Event Planning, Microsoft Office, Public Speaking, Management, Unified Communications, Solution Selling, PowerPoint, Event Management, Leadership, Social Networking
Education
University of Central Florida 2004 — 2008
Bachelor of Arts, Interpersonal/Organizational Communication Minor: Marketing
Sears Home Services July 2013 - Present
American Indian Model School May 2013 - June 2013
Olive Garden December 2012 - April 2013
Pennzoil Speed Oil Change August 2008 - August 2012
Jiffy Lube March 2008 - July 2008
Valvoline Instant Oil Change July 2006 - March 2008
Belle Meade Country Club July 2005 - July 2006
Tennessee Carriers March 2005 - July 2005
Incare Transportation December 2002 - March 2005
Skills
HVAC, Maintenance & Repair, Preventive Maintenance, Construction, Automotive, Air Conditioning, Heating, Electricity, Vehicles, Ventilation, Software Installation, Accounts Receivable, Automobile, Customer Service, Microsoft Office, Customer Satisfaction, Troubleshooting, Microsoft Word, Microsoft Excel, Inventory Management, Heat Pumps, PowerPoint, Time Management
Education
University of Phoenix-Bay Area Campus 2012 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Wyotech 2011 — 2012
certification, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, 4.0
Ashworth College
Diploma, HVAC Technology/Technician
Stratford Comprehensive High School 1989 — 1993
High School Diploma
GENEX Services, Inc. November 2000 - Present
Option-One Temporary Agency September 1999 - November 2000
Sears Home Services June 1997 - April 1999
James Gee Library, Texas A&M University at Commerce September 1996 - May 1997
Skills
Workers Compensation, Insurance, Claim, Claims Management, Health Insurance, Property & Casualty..., Managed Care, Liability
Education
Texas A&M University-Commerce 1996 — 1997
Elgin High School 1992 — 1996
High School Diploma, 12
Sears Home Services June 2014 - Present
Laura Renée Photography October 2011 - 2013
Skills
Portraits, Portrait Photography, Commercial Photography, Wedding Photography, Event Photography, Photoshop, Photo Editing, Digital Photography, Photography, Adobe Creative Suite, Web Design, InDesign, Image Manipulation, Fashion Photography, Lightroom, Graphic Design, Journalism, Photos, Environmental..., Advertising, Fashion, Blogging, Black & White, Weddings, On Location, Image Editing, Art, Studio Photography, Photojournalism, WordPress, Lifestyle Photography, Travel Photography, Fine Art Photography, Camera, Still Life, Photo Shoots, Architectural..., Headshots
Education
Strayer University-Maryland 2012 — 2014
Bachelor of Business Administration (BBA), Project Management, 4.0
UMBC 2001 — 2004
BA, Photography, Journalism
CCBC Catonsville Community College 1999 — 2001
AA, Photojournalism
MT.Zion Baptist Christian School 1996 — 1999
High School Diploma
Sears Home Services July 2015 - Present
Accent Controls Inc. September 2009 - October 2014
Agility March 2006 - September 2009
Lawson Consulting GmbH March 2004 - February 2006
Skills
Logistics Management, Military Logistics, Maintenance Management, Operations Management, Supply Chain Operations, Warehouse Management, Six Sigma, Kaizen Leadership, Full P&L Responsibility, Business Planning, Transportation, Management, Logistics, P&L Management, Warehousing, Supply Chain Management, Training, Procurement, 3PL, Military, Inventory Control, Analysis, Security Clearance, Shipping, Transportation..., Freight Forwarding
Education
Strayer University 2015 — 2017
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
OSU CHS December 2001 - Present
Sears Home Services 1999 - 2000
Skills
AutoCAD, Construction, Continuous Improvement, Customer Service, Leadership Development, Contract Negotiation, Process Improvement, Program Management, Project Management, Higher Education, Data Analysis, Customer Satisfaction, Coaching
Education
Tulsa Technology Center-Lemley Campus
HVAC, Boilers/chillers (HVAC)
Tulsa Technology Center-Peoria Campus
Appliance repair
Waynes Heating & Air January 2007 - Present
Sears Holdings Corporation January 1979 - April 2007
Sears Home Services January 1979 - January 2007
Skills
Product Development, Microsoft Office, Entrepreneurship, Manufacturing, Engineering, Leadership, Team Leadership, Team Building, Customer Service, Operations Management, Process Improvement, Strategic Planning, Negotiation, Project Management, New Business Development, Management, Business Strategy, Business Planning, Contract Negotiation, Sales Management
Education
Thomas Nelson Community College 1984 — 1988
Associate of Science (A.S.), Business Administration and Management, General
Kecoughtan High School
Sears Home Services 2011 - Present
The Overseas Property People LLC June 2008 - May 2011
Superior Homes and Investments LLC May 2002 - June 2008
Skills
Sales, Sales Management, Sales Operations, Customer Satisfaction, Account Management, Direct Sales, Team Building, Customer Retention, Retail, Inventory Management, Customer Service, P&L, Sales Process, New Business Development, Selling, Merchandising, Sales Presentations, P&L Management, Store Management, Coaching
Education
The University of Glamorgan 1998 — 2002
Bachelor of Science (BSc), Sports Psychology
King Edward VI, Bath, UK
Sears Home Improvement Products January 2014 - Present
Sears Home Services August 2011 - January 2014
Skills
Process Scheduler, Project Coordination, Construction, Project Management, Project Planning, Team Building, Contractors, Contract Management, Construction Management, Renovation, Budgets, Restoration, Customer Service, Sales, Contract Negotiation, Operations Management, Sales Management, Training, Process Improvement, Management, New Business Development, Team Leadership, Coaching, Microsoft Project
Education
Towson University 1984 — 1987
Financs/Economics
Sears Home Services January 2015 - Present
Sears Home Improvement Products October 2009 - January 2015
Sears Home Improvement Products March 2008 - September 2009
Hewlett-Packard September 1996 - January 2003
Skills
Increased Profitability, Increase Productivity, P&L Accountability, Break-even Analysis, Contract Negotiation, Supplier Negotiation, Human Resources, Marketing Strategy, Staff Supervision, Sales Management, Communication Training, Sales Process, Sales Presentations, Sales Operations, Marketing Management, Salesforce Training, Strategic Planning, Customer Retention, Income Statement, Customer Satisfaction, Training, Recruiting, Performance Management, Process Improvement, Coaching, Direct Sales, Purchasing, Sales Leadership..., Profit, Sales Motivation, B2B, Key Account Management, Market Planning, Budgets, Contract Management, Process Scheduler, P&L
Education
Universidad Simon Bolivar 1992 — 1996
Production Enginnering
Liceo Los Arcos 1980 — 1990
Bachelor of Applied Science (B.A.Sc.)
Sears Holdings May 2014 - Present
Sears Holdings May 2013 - May 2014
Sears Home Services May 2012 - May 2013
Sears Home Services June 2008 - May 2012
Sears Home Services August 2007 - May 2008
Skills
Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Inventory Control, Project Management, Process Improvement, P/L management, Team Leadership, Team Building, P&L, Inventory Management, Customer Satisfaction, P&L Management, Operations Management, Management, Cross-functional Team..., Forecasting, Retail, Supply Chain, Supply Chain Management, Budgets, Strategic Planning, Leadership, Logistics, Training
Education
University of Phoenix 2013 — 2014
Certificate, Project Management, A
University of Phoenix 2007 — 2012
Bachelor's degree, Integrated Supply Chain Operations Management, A - 3.38
GEICO February 2014 - Present
Sears Home Services June 2013 - February 2014
Kraft Foods May 2011 - March 2013
Publix Super Markets June 2009 - April 2012
Abco Distributors January 2009 - June 2009
Pharmacy Lite July 2006 - May 2008
Skills
Outside Sales, Customer Relations, Merchandising, Account Management, Product Demonstrations, Inside Sales, New Business Development, Networking, Customer Service, Sales Operations, Product Demonstration
Education
Texas Wesleyan University 1983 — 1985
B.S, Social Science
University of North Texas 1980 — 1983
Marketing
Adventist Health System January 2015 - Present
Cox Automotive June 2014 - January 2015
Sears Home Services June 2012 - June 2014
Gainesville Sun January 2011 - June 2012
Skills
Employee Relations, Onboarding, Applicant Tracking..., Recruiting, Talent Acquisition, Human Resources, Interviews, PeopleSoft, Sourcing, Internet Recruiting, Technical Recruiting, Training, Employee Benefits, Personnel Management, Payroll, HRIS
Education
University of Florida 2009 — 2012
Bachelor of Science (B.S.), Psychology
University of Florida 2009 — 2012
Minor in Family, Youth, and Community Sciences
Broken Bulb Game Studios November 2009 - Present
Plain Vanilla Productions December 2013 - March 2014
pYzam November 2006 - November 2009
Intuit 2003 - 2007
Sears Home Services 1997 - 1997
Skills
Linux, MySQL, LAMP, PHP, jQuery, HTML, ActionScript, Flash, CSS, Amazon Web Services..., Git, JavaScript, Web Development, SQL, Apache, MVC, Bash, Programming, REST, JSON, Cloud Computing, OOP, Photoshop, Ruby, XML, Facebook API, Shell Scripting, Servers, RightScale, C++, AJAX, Couchbase, Networking, APC, Percona, DevOps, Chef, Ansible, Python, Data Analysis, Adobe AIR, Cross-platform..., Android Development, iOS Development, Mobile Game Development, Social Game Development
Education
University of Arizona 1999 — 2001
Computer Engineering
Booth-Fickett Math/Science Magnet School
Sears Home Services February 2015 - Present
Aerotek May 2013 - January 2015
DriveTime February 2011 - May 2013
Blinds To Go April 2010 - January 2011
EXPRESS November 2009 - April 2010
Orlando Magic October 2008 - May 2009
ISP August 2008 - November 2008
Skills
Training, Sales, Event Planning, Leadership, Management, Project Planning, Microsoft Office, Marketing, Social Media, Customer Service, Sales Operations, Human Resources, Teamwork, Budgets
Education
University of Central Florida 2005 — 2009
Degree: Bachelors of Science, Business Administration; Management
Self-employed March 2004 - Present
EXPRESSIONS,etc by SHELIA March 2004 - Present
Sears Home Services September 2000 - August 2009
Skills
Customer Service, Microsoft Word, Photoshop, Administrative..., Business, Events, Graphic Design, Newsletters, Microsoft Office, Teachers, Video
Education
Texas Woman's University 1973 — 1979
Elementary Education and Teaching & COMMUNICATION
I M TERRELL HIGH SCHOOL FORT WORTH, TX 1968 — 1973
Bexar County August 2005 - September 2013
Bexar County January 2003 - September 2005
Bexar County May 1997 - January 2003
Beverly Davis, Ph.D. - Psychologist August 1994 - May 1997
Low, Gale, Vidaurri & Wilson, PLLC March 1996 - March 1997
Sears Home Services May 1994 - March 1996
Anderson Merchandisers (formerly 'Western Merchandisers/Hastings Entertainment) October 1992 - April 1994
Hastings Entertainment February 1992 - October 1992
Hastings Entertainment June 1988 - February 1992
Hastings Entertainment March 1987 - June 1988
Skills
Microsoft Exchange, Microsoft Excel, Legal Research, Microsoft Office, Contract Negotiation, Analysis, Customer Service, Training, Access, Servers, Outlook, Social Networking, Legal Writing, Legal Assistance, Windows 7, Operating Systems, PowerPoint, Software Installation, Microsoft Word, Security, Research, Troubleshooting, Policy, Databases, Government, Active Directory, Social Media, Windows Server, Network Administration, Process Improvement, Database Administration, Social Media Marketing, Business Analysis
Education
The University of Texas at San Antonio
BA, Psychology
mccollum hs
TUSD November 2010 - Present
AZ Dept. of Corrections March 2007 - June 2010
LifeLegacy Foundation January 2006 - July 2006
Sears Home Services June 1999 - October 2005
McCulloch Corporation February 1998 - June 1999
Handmaker July 1997 - December 1997
Olsten March 1997 - June 1997
Presbytery of Susquehanna June 1996 - September 1996
Raynor Pacific Overhead Doors August 1993 - March 1996
Killeen Daily Herald August 1991 - May 1993
Skills
Employee Benefits, Employee Relations, Performance Management, New Hire Orientations, Leadership Development, HRIS, Recruiting, Onboarding, Human Resources, Training, Payroll, Benefits Administration, Personnel Management, Organizational..., Budgets, Workforce Planning, Talent Management, Talent Acquisition, Deferred Compensation
Education
SPHR - HRCI 2000 — 2012
SHRM, Human Resources
University of Phoenix
M.A, Organizational Management
Parkerburg
Regents College of N.Y
B.S, Professional and Organizational Communications
Lowe’s Companies May 2015 - Present
Sungevity June 2014 - April 2015
CM Companies January 2013 - March 2014
SolarCity November 2012 - December 2013
Sears Home Services February 2011 - January 2012
American Solar Direct January 2011 - February 2011
Escapes Resorts January 2010 - December 2010
Choice Homes February 2006 - April 2008
Nextel Partners April 2003 - February 2006
Sprint Nextel February 2000 - March 2003
Skills
Leadership, Sales Process, Marketing, Management, Selling, Strategic Planning, Customer Satisfaction, Contract Negotiation, Sales Management, Customer Service, Retail, Process Scheduler, Training, Direct Sales, New Business Development, Strategy, Marketing Strategy, Real Estate, Microsoft Word, Contract Management, Team Building, Sales Operations, Salesforce.com, Account Management, Negotiation, Microsoft Office, Coaching, Microsoft Excel, Budgets, Purchasing, Advertising, Construction, Team Leadership, Recruiting, Program Management, Market Research, Microsoft Office 2007, Typing 67 wpm, Excel, Brand Development, Inventory Management, Scheduling, Budgeting, Problem Solving, PowerPoint, Mentoring, Customer Relations, Corporate Positioning, Forecasting, Word
Education
REVEI / PREP Real Estate School 2012 — 2012
California Real Estate License, Real Estate
University of Houston 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
Galena Park High School 1976 — 1979
High School Diploma, Electrical, Electronics and Communications Engineering / Athlete, B Student
Sears Home Services June 2010 - June 2014
Skills
Professional..., Leadership, Always Punctual, Organized Multi-tasker, Communication, Mathematics, Crunching Numbers, Microsoft Office, Problem Solving, Time Management, Critical Thinking, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Data Entry
Education
University of Central Florida 2012 — 2016
Bachelor of Business Administration (B.B.A.), Accounting
Keller Williams Greater Columbus April 2015 - Present
Sears Home Services January 2014 - Present
Tavern Restaurant Group July 2012 - February 2014
Buffalo Wild Wings March 2010 - May 2012
Skills
Outlook, Office Management, Data Entry, Event Planning, Microsoft Word, Microsoft Office, Office Administration, Process Scheduler, PowerPoint, Microsoft Excel, Hospitality, Human Resources, Event Management
Education
The Ohio Center for Broadcasting 2012 — 2013
Certificate, Broadcast Journalism
The Ohio State University 2008 — 2011
Communication, Journalism, and Related Programs
Sears Holdings Corporation June 2014 - Present
Sears Home Services January 2013 - June 2014
Sears Holdings Corporation July 2011 - January 2013
Sears Home Services January 2010 - July 2011
Sears Home Improvement Products September 2002 - January 2010
Skills
PeopleSoft, Recruiting, HRIS, Onboarding, Outlook, Team Building, Performance Management, Training, Employee Relations, Management, Applicant Tracking..., Talent Acquisition, Customer Service, Human Resources, Leadership, Process Improvement
Education
University of Central Florida 2001 — 2004
Bachelor of Science
AT&T Mobility April 2014 - Present
AT&T Mobility November 2009 - April 2014
6th Avenue Electronics June 2008 - November 2009
Sears Home Services November 2006 - June 2008
Skills
Sales, Management, Sales Management, Sales Operations, High Energy Level, Sales Motivation, Up-selling, Closing Business, Sales Process, Listening to customers, Communication, Account Management, Microsoft Office, Determination to Succeed, Tenacious Work Ethic, Team Motivation, Goal Seek, Team Management, Time Management, Maintaining..., Cold Calling, Electronics, Strategic Planning, Marketing, Marketing Strategy, Business Strategy, Small Business, Qualifying Opportunities, Retail Sales, Team Building, Team Leadership, Strategic Thinking, Exceed Sales Goals, Business Development, Business Analysis, Analytical Skills, Email Management
Education
Suffolk County Community College 2009 — 2011
Associate's degree, Business Administration and Management, General, 3.0gpa
Smithtown Highschool East 2005 — 2008
High School Diploma Honors, General Studies
Sears Home Services April 2008 - Present
Sears Home Services February 2004 - March 2008
Sears Home Services September 2002 - January 2004
Sears Home Services August 2000 - February 2002
Sears Home Services August 2000 - February 2002
Birmingham Bullets Basketball Club August 1997 - May 2000
Wayne State College 1995 - 1997
Hubbard Radcliffe High School 1993 - 1995
Skills
Customer Satisfaction, Strategic Planning, Team Building, Customer Service, Income Statement, Sales, Sales Management, Operations Management, P&L Management, Customer Retention, Sales Process, Sales Operations, Inventory Management, Profit, Direct Sales, Contract Negotiation, Selling, P&L
Education
The University of North Dakota 1991 — 1993
Exercise Physiology
University of Northern Iowa 1985 — 1989
Bachelor's degree, Chemistry Teacher Education
The University of Texas at San Antonio January 2015 - Present
Xerox March 2009 - July 2014
Healthways March 2009 - March 2010
KCI Medical April 2004 - November 2007
Sears Home Services 1993 - 2003
Skills
Process Improvement, Management Consulting, Coaching, Strategy, Change Management, Business Analysis, Public Speaking, Business Process..., Training, Call Centers, Vendor Management, Performance Management, Customer Satisfaction, Customer Service
Education
The University of Texas at San Antonio 1991 — 1994
BA, Political Science
The University of Texas at San Antonio
Masters of Social Work
McGraw-Hill Education, Digital Platform Group (DPG) March 2014 - Present
McGraw-Hill Education (K-12 Division) April 2013 - March 2014
Sears Home Services September 2011 - April 2013
Progressive Medical, Inc. August 2009 - September 2011
Skills
Marketing ROI, Search Engine..., Google Analytics, SEM, SEO, Behavioral Targeting, Contextual Advertising, Web Traffic, Business Analysis, Tactical Planning, Marketing Strategy, Forecasting, Statistical Modeling, Data Mining, Multivariate Testing, Customer Service, B2B Marketing, B2C marketing, Market Research, IT Operations, Cost Containment, Team Building, Government Procurement, Excel, Microsoft CRM, PBM, Contract Management, Contract Manufacturing, Marketing, Microsoft Excel
Education
The Ohio State University 1996 — 2000
BA, Social and Behavioral Sciences
GEICO October 1999 - Present
S & W Home Improvements February 1998 - October 1999
Sears Home Services June 1996 - February 1998
RadioShack June 1991 - June 1996
Skills
Published Author, Experienced Sales..., Florida 2-20 Insurance..., Retail Sales Experience, In-home Sales, Marketing, Entrepreneurship, Sales Management, Insurance, Underwriting, Social Media Marketing, Property & Casualty..., Public Speaking, Social Media, Motivational Speaking, Sales Motivation, Great Motivator, Great Personality, Great communications..., Media Relations, Customer Service, Social Networking, Customer Satisfaction, Training, Retail, Process Improvement, Online Marketing, Management, Life Insurance, Leadership Development, Leadership, Investments, Facebook, Email Marketing, Direct Marketing, Customer Retention, Coaching, Advertising, Account Management, Time Management, Small Business, Selling, Sales, Marketing Strategy, Direct Sales, Team Building, Lead Generation, Cold Calling
Education
University of South Florida 2007 — 2010
Bachelors Degree, Marketing
University of South Florida 2004 — 2010
Bachelors Degree, Marketing
Sears Home Services January 2013 - Present
EXIT REALTY June 2012 - Present
Yoga Leela November 2007 - Present
Entravision Communications 2011 - 2012
CenturyLink 2010 - 2011
Natural Awakenings Magazine, 2007 - 2010
El Alquimista Gift Shop & Books 2001 - 2007
Education
University of Puerto Rico-Mayaguez 1992 — 1997
BS in Business Administration
Northwest Technical College
American Viniyoga Institute
Ann Wigmore Institute
Total Fitness & Wellness Center
Sampoorna Yoga Teacher
Viniyoga
Teacher
Tagawa Greenhouses DBA Incolor, LLC March 2015 - September 2015
EcoMark Solar June 2014 - September 2014
Conn's January 2014 - July 2014
Hhgregg January 2013 - September 2013
Sears Home Services April 2012 - October 2012
West Elm February 2011 - May 2012
Kohl's Department Stores December 2009 - January 2011
Bayer CropScience April 2008 - September 2009
Lowe's Companies, Inc. May 2006 - March 2008
Lowe's Companies, Inc. July 2004 - May 2006
Skills
Merchandising, Inventory Management, Customer Service, Retail Management, Visual Merchandising, Hiring, Inventory Control, Sales Management, Store Management, P&L Management, Team Building, Forecasting, Sales Operations, Pricing, Operations Management, Category Management, Market Planning, Apparel, Word, Expense Control, Team Leadership, Retail, Management, Shrinkage, Big Box, Driving Results, Expense Management, Purchasing, Marketing, Sales, Leadership, Profit, Training, Selling, Sales Process, Loss Prevention, Customer Retention
Education
The Ohio State University
St. Charles 1983 — 1987
Walmart Neighborhood Market May 2013 - December 2013
Total Marketing Concepts November 2011 - October 2012
Sears Home Services May 2010 - July 2011
Convergys September 2008 - April 2009
Skills
Bilingual, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Critical Thinking, Customer Service, Cash Handling Experience
Education
University of Phoenix 2014 — 2016
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Itt Technical Institute- Lake Mary 2010 — 2013
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
South Dade Skills Center 2004 — 2005
Certification in Nursing Assistant
Lyman Highschool 2000 — 2004
High school diploma
ES Inc. (Engineering Equipment Services) February 2010 - Present
Sears Home Services September 2008 - November 2010
Skills
Project Planning, Building Materials, Talent Management, Contract Negotiation, Management, Social Media, Sales, New Business Development, AutoCAD, Change Management, Civil Engineering, OSHA Certified, Safety, Supervision, Construction, Heavy Equipment, Software Cost Estimation, Engineering, Construcción, Ingeniería, Ingeniería civil, Gestión de contratos, Negociación de contratos, Planeamiento de..., Ventas, Hormigón
Education
Universidad del Turabo 2010 — 2012
Master's degree, Business Administration (MBA)
Polytechnic University of Puerto Rico-Miami Campus 2005 — 2010
Bachelor's degree, Science in Civil Engineering
Humana May 2014 - Present
City of Woodland Hills January 2013 - Present
Veterans of Foreign Wars (VFW) October 2006 - Present
Army National Guard August 1997 - Present
EANGUS August 1999 - Present
Humana July 2012 - May 2014
Social Security Administration March 2008 - July 2012
Ford Motor Company March 1999 - September 2007
Sears Home Services August 1997 - March 1999
US Army October 1992 - August 1997
Skills
Project Management, Leadership, Public Speaking, Data Analysis, Strategic Planning, Microsoft Office, Project Planning, Government, Customer Service, Analysis, Time Management, Leadership Development, Program Management, Command, Policy, Training, Team Building, Operations Management, Process Improvement, Team Leadership, Risk Management, Security Clearance, Security, Management, Operational Planning, Organizational..., Cross-functional Team..., Employee Training, Six Sigma, Defense, Strategy, Critical Thinking, Business Development, Manufacturing, PowerPoint, Community Outreach, Teaching, Nonprofits, Supervisory Skills, Change Management
Education
University of Louisville 1999 — 2007
Bachelor of Science in Business Administration (BSB), Business Administration and Management, General
Afni December 2012 - Present
Sears Home Services March 2012 - October 2012
21st Century Flooring America 2010 - 2011
Carrell Rogers Carpet One Floor & Home March 2001 - September 2010
Thomasville Home Furnishings October 1999 - March 2001
Skills
Access, Photoshop, Illustrator, Lotus Notes, Visio, Advertising, Customer Service, Inventory Management, Microsoft Excel
Education
University of Louisville 1979 — 1985
BA, MA, Fine Arts, Art History
Sears Home Services April 2015 - Present
Diversified Healthcare Resources January 2012 - April 2014
Deltak December 2007 - December 2011
Health Care Legal Services December 2002 - November 2007
Skills
Organizational..., Customer Service, Strategic Planning, Administration, Educational Leadership, System Administration, Staff Development, Leadership Development, Training, Employee Relations, Coaching, Process Improvement, Enrollment Management, Resume Writing, Higher Education, Budgets, Employee Training, Change Management, Event Management, Community Outreach, Healthcare, Adult Education, Volunteer Management, E-Learning, Operations Management, Microsoft Excel, Nonprofits, Fundraising, Editing, Admissions, Human Resources, Program Development, College Recruiting, Team Building, Microsoft Office, Teaching, Team Leadership, Program Management, Student Recruiting, Career Counseling, Leadership, Performance Management, Research, Public Relations, Recruiting, Management, Data Analysis, Project Management, Career Development, Healthcare Industry
Education
The Chicago School of Professional Psychology 2008 — 2011
MA, Industrial/Organizational Psychology
University of Florida 1996 — 2000
BA, English & Linguistics
Coca-Cola North America May 2015 - Present
Sears Home Services January 2013 - April 2015
Dell April 2009 - February 2013
McKinsey & Co. August 2006 - April 2009
Siemens AG December 1999 - July 2004
Tata Motors July 1995 - November 1999
Skills
Business Strategy, Business Development, Management Consulting, Strategy, Competitive Analysis, Strategic Planning, Start-ups, New Business Development, Process Improvement, Analytics, Business Process..., IT Strategy, Digital Strategy, B2B, Cross-functional Team..., Marketing, Go-to-market Strategy, Cloud Computing, Mergers & Acquisitions, Strategic Partnerships, Business Transformation
Education
University of Chicago Graduate School of Business 2004 — 2006
MBA, Finance and Strategy
National Institute of Technology, India 1991 — 1995
BS(Engineering)
Contractor for IBM July 2015 - Present
IBM April 2007 - June 2015
Texas Parks and Wildlife Department March 2006 - April 2007
IBM July 2003 - February 2006
IBM January 1999 - September 2001
QuestLink Technology April 1999 - August 2000
Sears Home Services August 1998 - April 1999
CyberNeTex August 1996 - August 1998
Unisys Corporation June 1995 - December 1995
Skills
Unix, Linux, Networking, Servers, Apache, Windows, System Administration, Troubleshooting, MySQL, Testing, Active Directory, DNS, Cloud Computing, Databases, Linux System..., Operating Systems, Red Hat Linux, SQL, Virtualization, Microsoft Exchange
Education
The University of Texas at Austin 1990 — 1992
Gerson Lehrman Group June 2011 - Present
HDRI February 2011 - June 2011
Field Asset Services April 2009 - February 2011
Contractor August 2008 - March 2009
Dell January 2002 - July 2008
Cobb Information Systems, Inc. 1999 - 2002
Sears Home Services 1996 - 1999
Skills
Agile Methodologies, C#, ASP.NET MVC, .NET, Software Development, Test Driven Development, WCF, ASP.NET, Microsoft SQL Server, NHibernate, TDD, SOA, Scrum, Visual Basic, LINQ, JavaScript, XML, Oracle, SQL, VB.NET, Architecture, jQuery, NUnit, Java, Node.JS, Angular, HTML5, CSS
Education
The University of Texas at Austin 1990 — 2004
Sears Home Services May 2011 - Present
Bath Systems of Chicago, L.L.C. July 2009 - June 2010
Dimplex North America/ Contractor Division August 2005 - February 2008
Edward George May 1991 - August 2005
Edward Hines Lumber Co. May 1977 - May 1991
Skills
Business to Business..., Consumer Sales
Education
Daley Community College 1995 — 1996
License, Real Estate
University of Illinois at Chicago 1974 — 1976
Certificate, Contruction Management
Sears Home Services May 2015 - Present
Philips October 1991 - November 2014
Philips Healthcare October 1991 - July 2006
West One Bank September 1988 - June 1991
Skills
Lead Generation, Capital Equipment, Medical Imaging, Marketing Strategy, Market Development, Radiology, Campaign Management, Healthcare, Medical Devices, Cross-functional Team..., Marketing Communications, Product Launch, Marketing, Digital Imaging, Interventional Radiology, Product Marketing, Cardiology, Management, Project Management, Sales Operations, Business Development, PACS, Marketing Management, Healthcare Industry, Competitive Analysis, Hardware Diagnostics, Product Management, Sales, Process Improvement, Healthcare Information..., Hospitals, Sales Management, Strategy, Program Management, Strategic Planning
Education
University of Puget Sound 1987 — 1991
Bachelors, Business Degree
Coca-Cola Refreshments March 2009 - Present
SHC/A&E FACTORY SERVICES October 2004 - March 2009
Sears Holdings 2004 - 2009
Sears Home Services 2004 - 2009
Haas Automation May 1997 - May 2003
Skills
Leadership, Budgets, Inventory Control, Forecasting, Customer Service, Team Building, Cross-functional Team..., Change Management, Management, Business Process..., Process Improvement, Operations Management, Customer Satisfaction, Lean Manufacturing, Strategy, Project Planning, Continuous Improvement, Logistics, Contract Negotiation, P&L Management, Analysis, Strategic Planning, Manufacturing, Human Resources, ERP, Purchasing, Procurement, Team Leadership, Supply Chain Management, Supply Chain, Six Sigma, Sales, Performance Management, Retail, Pricing, Time Management, Inventory Management, Sales Operations, P&L
Education
University of Phoenix 2005 — 2006
MBA, Busines Administration
Sears Home Services January 2012 - Present
Enhance a Colour 2008 - 2011
eMerging iMage 2006 - 2008
The Color Wheel, 291 Digital 1990 - 2006
The Color Wheel, 291 Digital 1990 - 2006
Education
Brooklyn Technical High School
Technical, Electricity, Electronics & Computers
The University of Connecticut
BS, Business Administration/Marketing
Westminster Towers & Shores June 2013 - Present
AlphaStaff January 2010 - February 2013
Selective HR Solutions, Inc. February 2006 - December 2009
Sears Home Services August 1993 - September 2005
Skills
Employee Relations, Benefits Administration, Employee Benefits, PEO, FMLA, Legal Compliance, Human Resources, Employee Handbooks, Training, HRIS, Recruiting, HR Consulting, Performance Management, Talent Management, Workforce Planning, EEOC, Deferred Compensation, Strategic Planning, Succession Planning, Onboarding, Conflict Resolution, Policy, Employment Law, HR Policies, Employee Engagement, Talent Acquisition, Organizational..., Workers Compensation, Interviews, SPHR, Job Descriptions, New Hire Orientations, Employee Training, Job Analysis, Labor Relations, Career Development, Strategic HR, Personnel Management, Compensation & Benefit, ADP Payroll, Temporary Placement, Open Enrollment, Background Checks, COBRA, Applicant Tracking..., PeopleSoft, EEO, Payroll, College Recruiting, Hiring
Education
University of Florida
Bachelor of Arts (B.A.)
University of Florida
Bachelor's degree
Sears Holdings Corporation May 2014 - Present
Sears Home Services May 2014 - Present
Jones Lang LaSalle June 2010 - May 2013
SCHERING-PLOUGH October 2002 - June 2010
SCHERING-PLOUGH HEADQUARTERS January 1987 - January 2002
Skills
Budgets, Strategy, Customer Service, AutoCAD, GMP, Sop, Cross-functional Team..., FDA, Validation, Change Control, Space planning, CAPA, Vendor Management, Facilities Management, Six Sigma, Pharmaceutical Industry, Project Planning, Ariba, Quality Assurance, Strategic Planning, 21 CFR Part 11, GxP, SOP, Project Management, Contract Negotiation, Continuous Improvement, Operations Management, Contract Management, Training, Management, Team Building, Microsoft Office, Manufacturing, Change Management, Process Improvement, Sales, Negotiation, Purchasing, Procurement
Education
Union County College 1989 — 1997
AS, Business Management
Union County College 1988 — 1994
AS, Business
Sears Home Services November 2013 - Present
GameStop October 2007 - October 2013
Sears Holdings Corporation 2001 - 2007
Sears Holdings Corporation 2001 - 2007
MIC Technology September 1997 - October 2001
Skills
Supply Chain, Inventory Management, Forecasting, Process Improvement, Lean Manufacturing, AutoCAD, Purchasing, Inventory Control, Microsoft Word, Microsoft Excel, Data Analysis, Microsoft Office, Operations Management, Supply Chain Management, Logistics, Management, Procurement, Six Sigma, Negotiation
Education
Texas Tech University 1991 — 1995
BS, Industrial Engineering
Lowe's Companies, Inc. February 2015 - Present
Sears Home Services August 2014 - February 2015
Remington College October 2006 - February 2014
Great West March 2006 - November 2007
Edward Jones February 2004 - February 2006
Skills
Instructor-led Training, Career Development, Proposal Writing, Research, Public Relations, Project Planning, Project Management
Education
Walden University 2009 — 2015
Doctor of Education (Ed.D.), Higher Education/Adult Learning, 4.0
The University of Texas at Arlington 1994 — 2002
Master of Public Administration (MPA), Public Administration, 3.80
Texas Southern University 1988 — 1992
Master of Science (M.S.), Transportation/Planning & Management, 3.67
Texas Southern University 1979 — 1988
Bachelor of Business Administration (B.B.A.), General Business/Marketing, 3.0 in Major
National Oilwell Varco September 2011 - Present
Sears Home Services April 2011 - August 2011
US Navy August 1986 - April 2011
Skills
Project Management, Technical Training, Personnel Management, Recruiting, Technical Support, Strategic HR, Oil/Gas, Capital Budgeting, Strategic Planning, Competitive Strategies, Management, Analysis, Budgets, Training, Leadership, Program Management, Project Planning, Customer Service, Employee Training, Microsoft Office, Military, Offshore Drilling, Oil, Petroleum, Supervisory Skills
Education
Touro University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.88 GPA
Direct Targeted Case Management June 2014 - Present
Kelly Educational Services February 2014 - June 2014
Wyndham Vacation Ownership August 2013 - February 2014
Derrick Wallace Orange County Commissioner Candidate October 2012 - August 2013
Starwood Hotels & Resorts Worldwide, Inc. March 2012 - October 2012
Sears Home Services January 2009 - December 2011
Construct Two Group May 2005 - August 2008
Skills
Social Media, Marketing Strategy, Advertising, Sales, Strategic Planning, Contract Negotiation, Coaching, Public Speaking, Negotiation, Marketing Communications, Management, Training, Event Management, Microsoft Excel, Project Planning, Account Management, Social Media Marketing, Leadership, Small Business
Education
Webster University 2011 — 2014
M.B.A., Business Administration, 3.4
University of Missouri-Saint Louis 1999 — 2002
BA, Communications
Best Buy November 2012 - Present
Domino's Pizza November 2011 - March 2012
Walmart August 2010 - September 2011
US Census Bureau April 2010 - August 2010
2020 Companies September 2009 - February 2010
Best Buy October 2006 - January 2009
Sears Home Services November 2005 - August 2006
MCI Worldcom Inc June 2005 - November 2005
The Millennium Group September 2003 - June 2005
Skills
Cash Management, Cash Register, Cashiering, Customer Service, Mobile Devices, Office Equipment, Office Administration, Operations Management, Management, Driving License, Sorting, Filing, Organization, Preventive Maintenance, Bulk Mailing, Direct Mail, Multi-line Phone, Phone Etiquette, Computers, Postage Meter
Education
TESST College of Technology-Beltsville 2003 — 2005
Certificate of Completion, Electrical/Electronics Maintenance and Repair Technology
KSF Ventures Inc ContractorSears Home Services2014 - 2015
Sears Home Services 2014 - 2015
Skills
Construction Management, PowerPoint, Construction, Contract Negotiation, Process Scheduler, Green Building, Contract Management, Residential Homes, Customer Service, Contractors, Subcontracting, Strategic Planning, Pre-construction, Negotiation, Renovation, Restoration, Value Engineering, Project Planning
Education
University of Central Florida 2012 — 2014
BSBA, Accounting
Home Telecom May 2015 - Present
ServiceMaster June 2013 - May 2015
Belfor Restoration Group February 2012 - June 2013
Sears Home Services October 2004 - December 2011
SunCom Wireless 1998 - 2004
Sprint Nextel 1995 - 1998
Verizon Wireless 1990 - 1996
Skills
Sales Management, New Business Development, Strategic Planning, Direct Sales, Account Management, Management, Sales, Team Building, Leadership, Contract Negotiation, Negotiation
Education
The Citadel 1983 — 1987
BS
XPO Last Mile September 2014 - Present
Sears Home Services October 2011 - September 2014
3PD, Inc. August 2008 - June 2011
Skills
Inventory Management, Operations Management, Customer Satisfaction, Management, Customer Service, Inventory Control, Leadership, Logistics, Transportation..., Supply Chain, Supply Chain Management, P&L, Team Building
Education
University of Rhode Island
Petro Home Services June 2014 - Present
Petro Home Services December 2013 - June 2014
Sears Home Services March 2013 - September 2013
Sears Home Services March 2010 - March 2013
Sears Home Services April 2008 - March 2010
Penske Truck Leasing February 2004 - April 2008
Penske Truck Leasing January 2001 - February 2004
Penske Truck Leasing January 2000 - January 2001
Skills
Budgets, Management, Fleet Management, Transportation, Operations Management, Process Improvement, Continuous Improvement, Leadership, Logistics, Sales Operations, Risk Management, Profit, P&L Management, Forecasting, Inventory Management, Project Planning, Customer Satisfaction
Education
State University of New York at Albany 1994 — 1998
Bachelor of Arts (BA), History
Volusia County Schools/Indian River Elem School November 2013 - Present
Aon Hewitt, Orlando FL 32826 April 2013 - October 2013
Sears Home Services March 2012 - February 2013
Connextions/United Healthcare September 2011 - November 2011
Frontier Communications June 2011 - August 2011
Houghton Mifflin Harcourt 2001 - June 2009
Houghton Mifflin Harcourt 1991 - 2001
Houghton Mifflin Harcourt 1988 - 1999
Houghton Mifflin Harcourt 1987 - 1988
Houghton Mifflin Harcourt 1986 - 1987
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
University of Phoenix 1998 — 2002
Bachelor's degree, Business Administration, Management and Operations
Sears Logistics Services, Inc. November 2006 - Present
Sears Home Services January 2000 - November 2006
Jackson Hewitt November 2000 - May 2005
Skills
Warehousing, 3PL, Microsoft Office, Customer Satisfaction, Six Sigma fundamental, Advanced Inventory..., Internal Quality...
Education
University of Phoenix-Atlanta Campus 2001 — 2003
Bachelor of Business Administration (BBA), A
Wrens Highschool 1990 — 1993
B
Sears Home Services April 2008 - Present
Education
University of Central Florida 2012 — 2014
Valencia Community College 2007 — 2011
Associate of Arts (A.A.), General Studies
Sears Home Services March 2013 - Present
Sears Holdings Corporation March 2007 - March 2013
Gerrity Industries Inc April 2004 - March 2007
Morse Brothers Mulch April 2003 - April 2004
Skills
Management, Customer Satisfaction, Leadership, Leading Change, Customer Service, Teamwork, Thinking Outside The Box, Problem Solving, Employee Engagement, Service Management, Microsoft Office, Windows, A+ Certified
Education
University of Maine 1997 — 2001
Bachelor of Science (B.S.), Mechanical Engineering/Mechanical Technology/Technician
AUSTIN STATE HOSPITAL March 2007 - Present
The Home Depot April 1999 - April 2004
Sears Home Services May 1995 - January 1999
Skills
Peachtree, GAAP, Accounts Payable, Auditing, Accounting, Income Statement, Microsoft Word, Customer Service, Microsoft Office, Cash Management, Payroll, General Ledger, Access, Microsoft Excel, Outlook, Internal Controls, Bookkeeping, Account Reconciliation, Accounts Receivable, Inventory Management, Financial Accounting, QuickBooks, Forecasting, Internal Audit, PowerPoint, Financial Statements, Budgets, Cash Flow
Education
Syracuse University 1969 — 1972
Bachelor's degree, Accounting and Finance
Sears Home Services 2010 - 2012
Adecco Group 2008 - 2010
Dependable Cable 2008 - 2009
Eastman Kodak 2003 - 2008
Skills
Field Service..., Field Service, Electronics Repair, Home Repairs, Hardware Diagnostics, Home Appliances, Customer Service, Customer Experience, Customer Support, Customer Oriented, Hardware Troubleshooting
Education
TESST College of Technology-Beltsville 2000 — 2002
Electronics, Computer and Telecommunication Technology, College of Technology
University of the District of Columbia
Electrical and Electronics Engineering
Joyride Coffee Distributors May 2015 - Present
GE July 2012 - December 2012
Sears Home Services July 2010 - July 2011
Whole Foods Market January 2010 - July 2010
Skills
Read schematics, Low Voltage, Brazing, High Voltage, Driving License, Troubleshooting, Preventive Maintenance, Voltmeters, UPS Shipping, Inventory Control, Merchandising, POS, Invoicing, Internet, Microsoft Word, Microsoft Excel, Customer Service, Received, Email, Stocking, Maintenance & Repair
Education
Mid-Manhattan Adult Learning Center 2009 — 2010
Universal CFC License, HVAC
State University of New York at Albany 1998 — 1999
GED, GED
Florida National Guard Counterdrug March 2015 - Present
Florida Army National Guard September 2005 - Present
Sears Home Services September 2006 - March 2015
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Teaching, Public Speaking, Teamwork, Sales, Management, Team Leadership, Coaching, Leadership, Troubleshooting, Intelligence, Intelligence Analysis, Military Experience, Joint Military..., Security Clearance, Training, Military, Government, Security, Team Building, Mentoring
Education
University of Phoenix 2014 — 2015
Bachelor’s Degree, Business Administration, Management and Operations
Broward College 1999 — 2001
Associate of Arts (A.A.), Business Administration, Management and Operations
Healthfair USA Inc February 2014 - Present
Sears Home Services September 2013 - February 2014
Walmart December 2004 - January 2009
Insight Financial Credit Union June 1996 - July 2004
Education
University of Central Florida 2007 — 2011
Bachelor’s Degree, Business Administration and Management, General/ Criminal Justice, 3.5
Virgil Grissom High School 1983 — 1986
High School Diploma