Service Management Group
Industry: Company
DescriptionFounded: 1991 Subsidiaries: Cadio, Inc., Catalyst Healthcare ResearchFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportService Management GroupWebsiteDirections Saved (0) Saved Save 10 Google reviews Marketing consultant in Kansas City, Missouri Address: 1737 McGee St, Kansas City, MO 64108 Phone: (816) 448-4500: : : : Website: : : Place name: Hours: Category: Website: http://www.smg.com/ Category: Marketing consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Service Management Group Posting publicly on the Web Write a review Reviews 10 Google reviews
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Service Management Group Employees
Employee
Years
Job
Industry
William Terry William Terry's Service Management Group Experience January 2001 - November 2006
Job Corporate IT Manager at VeriShip, Inc
Industry Events Services
Experience
Ticket Solutions, Inc January 2007 - Present
VeriShip January 2007 - Present
Service Management Group January 2001 - November 2006
Skills
Data Center, T-SQL, C#, ASP.NET MVC, Microsoft SQL Server, Software Development, Troubleshooting, Networking, Windows Server, Active Directory, Microsoft Exchange, VMware, Cisco Routers, Cisco Firewall Security, Switches, System Administration, jQuery, Windows Azure, SQL Azure, Office 365, Database Administration, Linux, JavaScript, Entity Framework, ReSharper, Unit Testing, JSON, Amazon Web Services..., Amazon EC2
Education
Northwest Missouri State University 1996 — 2000
Bachelor's degree, Computer Science
Ticket Solutions, Inc January 2007 - Present
VeriShip January 2007 - Present
Service Management Group January 2001 - November 2006
Skills
Data Center, T-SQL, C#, ASP.NET MVC, Microsoft SQL Server, Software Development, Troubleshooting, Networking, Windows Server, Active Directory, Microsoft Exchange, VMware, Cisco Routers, Cisco Firewall Security, Switches, System Administration, jQuery, Windows Azure, SQL Azure, Office 365, Database Administration, Linux, JavaScript, Entity Framework, ReSharper, Unit Testing, JSON, Amazon Web Services..., Amazon EC2
Education
Northwest Missouri State University 1996 — 2000
Bachelor's degree, Computer Science
Kelly Ehrenreich's Service Management Group Experience November 2013 - January 2014
Job Staff at Polsinelli PC
Industry Legal Services
Experience
Polsinelli September 2014 - Present
Hashtag Feminism December 2013 - Present
WIN - Women's Information Network March 2014 - September 2014
Non-Profits and Political Organizations September 2013 - February 2014
Service Management Group November 2013 - January 2014
Healthworks Fitness Centers for Women August 2012 - August 2013
Avon Walk for Breast Cancer December 2012 - June 2013
University of Delaware January 2011 - December 2011
Skills
Fundraising, Qualitative Research, Non-profit Volunteer, Customer Service, Editing, Writing and..., Advocacy, Written & Oral..., Social Media and Web..., Educational Fundraising, Database Admin, Blogging, Gift and data entry, Event and Logistics..., Membership, Nonprofits, Event Planning, Social Media, Political Organization, Politics, Public Speaking, Research, Community Outreach
Education
University of Delaware 2008 — 2012
Bachelor of Arts (B.A.)
Lee's Summit West High School 2004 — 2008
IB Diploma Recipient
Polsinelli September 2014 - Present
Hashtag Feminism December 2013 - Present
WIN - Women's Information Network March 2014 - September 2014
Non-Profits and Political Organizations September 2013 - February 2014
Service Management Group November 2013 - January 2014
Healthworks Fitness Centers for Women August 2012 - August 2013
Avon Walk for Breast Cancer December 2012 - June 2013
University of Delaware January 2011 - December 2011
Skills
Fundraising, Qualitative Research, Non-profit Volunteer, Customer Service, Editing, Writing and..., Advocacy, Written & Oral..., Social Media and Web..., Educational Fundraising, Database Admin, Blogging, Gift and data entry, Event and Logistics..., Membership, Nonprofits, Event Planning, Social Media, Political Organization, Politics, Public Speaking, Research, Community Outreach
Education
University of Delaware 2008 — 2012
Bachelor of Arts (B.A.)
Lee's Summit West High School 2004 — 2008
IB Diploma Recipient
John McKee, Ph.D.'s Service Management Group Experience March 2009 - December 2011
Job Manager, Data Mining at American Century Investments
Industry Research
Experience
American Century Investments August 2015 - Present
Ascend Learning March 2013 - August 2015
Ascend Learning December 2011 - March 2013
Service Management Group March 2009 - December 2011
Kenexa September 2007 - November 2008
Wright State University September 2003 - September 2007
Palouse Regional Crisis Line September 2001 - August 2003
Skills
Survey Design, SPSS, Research Design, Statistics, Data Analysis, Market Research, Performance Management, Survey Research, Statistical Modeling, Marketing Research, Public Speaking, Analytics, Research, SAS, Qualitative Research, Quantitative Research, Organizational Culture, Talent Management, Recruiting, Personnel Selection, Customer Insight, Analysis, Employee Opinion Surveys, ROI Analyses, Predictive Modeling
Education
Wright State University 2003 — 2007
Doctor of Philosophy (Ph.D.), Industrial Organizational Psychology
Wright State University 2003 — 2005
Master's Degree, Industrial Organizational Psychology
Washington State University 2001 — 2003
Master's Degree, Counseling Psychology
The Ohio State University 1998 — 2001
Bachelor's Degree, Psychology
The Ohio State University 1998 — 2001
Minor, German Language and Literature
American Century Investments August 2015 - Present
Ascend Learning March 2013 - August 2015
Ascend Learning December 2011 - March 2013
Service Management Group March 2009 - December 2011
Kenexa September 2007 - November 2008
Wright State University September 2003 - September 2007
Palouse Regional Crisis Line September 2001 - August 2003
Skills
Survey Design, SPSS, Research Design, Statistics, Data Analysis, Market Research, Performance Management, Survey Research, Statistical Modeling, Marketing Research, Public Speaking, Analytics, Research, SAS, Qualitative Research, Quantitative Research, Organizational Culture, Talent Management, Recruiting, Personnel Selection, Customer Insight, Analysis, Employee Opinion Surveys, ROI Analyses, Predictive Modeling
Education
Wright State University 2003 — 2007
Doctor of Philosophy (Ph.D.), Industrial Organizational Psychology
Wright State University 2003 — 2005
Master's Degree, Industrial Organizational Psychology
Washington State University 2001 — 2003
Master's Degree, Counseling Psychology
The Ohio State University 1998 — 2001
Bachelor's Degree, Psychology
The Ohio State University 1998 — 2001
Minor, German Language and Literature
Christina Neill's Service Management Group Experience May 2012 - July 2014
Job Client Partner at Spotlight | Analyst Relations
Industry Public Relations and Communications
Experience
Spotlight Analyst Relations August 2014 - Present
Service Management Group May 2012 - July 2014
Teach For America May 2009 - May 2012
Skills
Data Analysis, Marketing, Community Outreach, Market Research, Analysis, Research, Teaching, Curriculum Design, Staff Development, System Administration, Social Media, Time Management, Curriculum Development, Public Speaking, Social Media Marketing, PowerPoint, Microsoft Excel, Non-profits, Editing, Microsoft Office, Training, Educational Leadership, Leadership Development, Fundraising, SPSS, Leadership, Nonprofits, Higher Education
Education
University of Missouri-Saint Louis 2009 — 2011
Masters, Education - Secondary Mathematics
University of Missouri-Columbia 2005 — 2009
Bachelor, Journalism; Strategic Communications (Advertising)
Spotlight Analyst Relations August 2014 - Present
Service Management Group May 2012 - July 2014
Teach For America May 2009 - May 2012
Skills
Data Analysis, Marketing, Community Outreach, Market Research, Analysis, Research, Teaching, Curriculum Design, Staff Development, System Administration, Social Media, Time Management, Curriculum Development, Public Speaking, Social Media Marketing, PowerPoint, Microsoft Excel, Non-profits, Editing, Microsoft Office, Training, Educational Leadership, Leadership Development, Fundraising, SPSS, Leadership, Nonprofits, Higher Education
Education
University of Missouri-Saint Louis 2009 — 2011
Masters, Education - Secondary Mathematics
University of Missouri-Columbia 2005 — 2009
Bachelor, Journalism; Strategic Communications (Advertising)
Kari Cohen's Service Management Group Experience December 2008 - February 2010
Job Talent Acquisition Leader at (TIFEC) The Illig Family Enterprise Company
Industry Staffing and Recruiting
Experience
TIFEC (The Illig Family Enterprise Company) April 2015 - Present
Renaissance Financial February 2010 - April 2015
Service Management Group December 2008 - February 2010
Wolfe Automotive Group November 2004 - November 2008
Skills
Recruiting, Event Planning, Customer Service, Marketing Communications, Outlook, PowerPoint, Outside Sales, Recruitment/Retention, Customer Relations, Word, Leadership, Leadership Development, Journalism, Team Leadership, Marketing, Project Management, Organizational..., Public Relations, Teamwork, Management, Marketing Strategy, Coaching, Insurance, Interviews, Account Management, Time Management
Education
The University of Kansas 2000 — 2004
BS, Journalism
The University of Kansas 2000 — 2004
Communication, Journalism, and Related Programs
TIFEC (The Illig Family Enterprise Company) April 2015 - Present
Renaissance Financial February 2010 - April 2015
Service Management Group December 2008 - February 2010
Wolfe Automotive Group November 2004 - November 2008
Skills
Recruiting, Event Planning, Customer Service, Marketing Communications, Outlook, PowerPoint, Outside Sales, Recruitment/Retention, Customer Relations, Word, Leadership, Leadership Development, Journalism, Team Leadership, Marketing, Project Management, Organizational..., Public Relations, Teamwork, Management, Marketing Strategy, Coaching, Insurance, Interviews, Account Management, Time Management
Education
The University of Kansas 2000 — 2004
BS, Journalism
The University of Kansas 2000 — 2004
Communication, Journalism, and Related Programs
Lisa (Fowler) Herren Lisa (Fowler) Herren's Service Management Group Experience 2011 - 2014
Job SVP Media Investments at OneVideo/AdPredictive
Industry Marketing and Advertising
Experience
OneVideo/AdPredictive 2014 - Present
Service Management Group 2011 - 2014
Ketchum Directory Advertising 2008 - 2011
Sprint 2004 - 2008
Skills
Advertising, Marketing, Direct Marketing, Strategic Planning, Digital Media, Budgets, Market Research, Product Management
Education
University of Missouri-Kansas City 2006 — 2007
MBA, Leadership & Change in Human Organizations
University of Nebraska-Lincoln 2002 — 2006
BS, Marketing
OneVideo/AdPredictive 2014 - Present
Service Management Group 2011 - 2014
Ketchum Directory Advertising 2008 - 2011
Sprint 2004 - 2008
Skills
Advertising, Marketing, Direct Marketing, Strategic Planning, Digital Media, Budgets, Market Research, Product Management
Education
University of Missouri-Kansas City 2006 — 2007
MBA, Leadership & Change in Human Organizations
University of Nebraska-Lincoln 2002 — 2006
BS, Marketing
Sarah M. Punzo Sarah M. Punzo's Service Management Group Experience February 2005 - October 2010
Job Microsoft Cloud OS App Launch Lead
Industry Program Development
Experience
N3 April 2015 - Present
N3 March 2015 - April 2015
Compdata Surveys & Consulting January 2014 - November 2014
Smart Warehousing September 2012 - 2014
Service Management Group February 2005 - October 2010
Louis S. Curtiss Studio August 2003 - February 2005
Bath & Body Works November 2001 - January 2005
Skills
Customer Satisfaction, Email Marketing, Social Media Marketing, Marketing, Marketing Communications, Account Management, Direct Marketing, Sales, Social Media, Event Planning, Customer Service, Marketing Strategy, Advertising, Online Advertising, Salesforce.com, Logistics, Freight Brokerage, Market Research, Strategic Planning, Negotiation, Leadership, Management, Event Management, Training, Public Relations, Project Management, New Business Development, Analysis, Budgets, Business Development, Public Speaking, Microsoft Excel, Social Networking, Sales Management, Team Building, Microsoft Office, Problem Solving, Team Leadership, Microsoft Word, Time Management, Coaching, Marketing Research, Program Management, Cross-functional Team..., Lead Generation
Education
Saint Mary's College 1999 — 2003
Bachelor of Arts, Mass Communications; Public Relations
Junction City Sr. High School 1995 — 1999
HS Diploma, General Studies
N3 April 2015 - Present
N3 March 2015 - April 2015
Compdata Surveys & Consulting January 2014 - November 2014
Smart Warehousing September 2012 - 2014
Service Management Group February 2005 - October 2010
Louis S. Curtiss Studio August 2003 - February 2005
Bath & Body Works November 2001 - January 2005
Skills
Customer Satisfaction, Email Marketing, Social Media Marketing, Marketing, Marketing Communications, Account Management, Direct Marketing, Sales, Social Media, Event Planning, Customer Service, Marketing Strategy, Advertising, Online Advertising, Salesforce.com, Logistics, Freight Brokerage, Market Research, Strategic Planning, Negotiation, Leadership, Management, Event Management, Training, Public Relations, Project Management, New Business Development, Analysis, Budgets, Business Development, Public Speaking, Microsoft Excel, Social Networking, Sales Management, Team Building, Microsoft Office, Problem Solving, Team Leadership, Microsoft Word, Time Management, Coaching, Marketing Research, Program Management, Cross-functional Team..., Lead Generation
Education
Saint Mary's College 1999 — 2003
Bachelor of Arts, Mass Communications; Public Relations
Junction City Sr. High School 1995 — 1999
HS Diploma, General Studies
Dan Schmidt, CPA Dan Schmidt, CPA's Service Management Group Experience July 2009 - September 2009
Job Founder at The Emerging Business CFO
Industry Accounting
Experience
The Emerging Business CFO June 2009 - Present
Resources Global Professionals March 2011 - June 2013
Mize, Houser & Company, P.A. November 2009 - July 2010
Service Management Group July 2009 - September 2009
Swope Community Enterprise Services April 2009 - June 2009
BKD, LLP September 2005 - April 2009
McBride, Lock & Associates September 2003 - September 2005
Skills
Financial Reporting, Audit, Internal Controls, Mergers, US GAAP, Inventory Analysis, Accounting, Auditing, Non-profits, Manufacturing, Tax, Financial Analysis, Financial Accounting, General Ledger, GAAP, External Audit, Budgeting, Consolidation, Assurance, Quickbooks, Excel, Due Diligence, Revenue Recognition, Forecasting, Income Tax, Management Consulting, Financial Modeling, Mergers & Acquisitions, Financial Audits, Nonprofits, Budgets, Finance, QuickBooks, Microsoft Excel, Accounts Payable, CPA, Analysis, Cost Accounting, Financial Statements
Education
Truman State University 1996 — 2002
Bachelor of Science, Accounting
The Emerging Business CFO June 2009 - Present
Resources Global Professionals March 2011 - June 2013
Mize, Houser & Company, P.A. November 2009 - July 2010
Service Management Group July 2009 - September 2009
Swope Community Enterprise Services April 2009 - June 2009
BKD, LLP September 2005 - April 2009
McBride, Lock & Associates September 2003 - September 2005
Skills
Financial Reporting, Audit, Internal Controls, Mergers, US GAAP, Inventory Analysis, Accounting, Auditing, Non-profits, Manufacturing, Tax, Financial Analysis, Financial Accounting, General Ledger, GAAP, External Audit, Budgeting, Consolidation, Assurance, Quickbooks, Excel, Due Diligence, Revenue Recognition, Forecasting, Income Tax, Management Consulting, Financial Modeling, Mergers & Acquisitions, Financial Audits, Nonprofits, Budgets, Finance, QuickBooks, Microsoft Excel, Accounts Payable, CPA, Analysis, Cost Accounting, Financial Statements
Education
Truman State University 1996 — 2002
Bachelor of Science, Accounting
Ed Fukunaga's Service Management Group Experience 2012 - 2014
Job Market Research Project Manager & Analyst
Industry Market Research
Experience
Service Management Group 2012 - 2014
Directions Research, Inc. 2010 - 2011
Sprint Nextel 1994 - 2009
Skills
Marketing Research, Data Analysis, SPSS, Analytics, Survey Research, Quantitative Research, Market Research, Statistics, Segmentation, Customer Insight, Competitive Intelligence, Project Management, Management, Cross-functional Team...
Education
University of Kansas - Graduate School of Business
MBA, MS, Business, Marketing Science
Service Management Group 2012 - 2014
Directions Research, Inc. 2010 - 2011
Sprint Nextel 1994 - 2009
Skills
Marketing Research, Data Analysis, SPSS, Analytics, Survey Research, Quantitative Research, Market Research, Statistics, Segmentation, Customer Insight, Competitive Intelligence, Project Management, Management, Cross-functional Team...
Education
University of Kansas - Graduate School of Business
MBA, MS, Business, Marketing Science
Jessica Lamano Emery Jessica Lamano Emery's Service Management Group Experience October 2011 - Present
Job Senior Project Manager at Service Management Group
Industry Market Research
Experience
Service Management Group October 2011 - Present
Service Management Group April 2008 - October 2011
Service Management Group November 2007 - April 2008
Service Management Group May 2006 - November 2007
Commerce Bank May 2005 - August 2005
Skills
Market Research, Customer Insight, SharePoint, Project Management, Vendor Management, Project Planning, Training
Education
University of Central Missouri 2002 — 2006
BSBA, Marketing
Service Management Group October 2011 - Present
Service Management Group April 2008 - October 2011
Service Management Group November 2007 - April 2008
Service Management Group May 2006 - November 2007
Commerce Bank May 2005 - August 2005
Skills
Market Research, Customer Insight, SharePoint, Project Management, Vendor Management, Project Planning, Training
Education
University of Central Missouri 2002 — 2006
BSBA, Marketing
Aimee Tilley Aimee Tilley's Service Management Group Experience January 2014 - Present
Job Project Manager at Service Management Group
Industry Market Research
Experience
Service Management Group January 2014 - Present
WireCo WorldGroup October 2012 - Present
WireCo WorldGroup January 2012 - October 2012
YMCA of Greater Kansas City January 2011 - January 2012
Susan G. Komen for the Cure March 2008 - January 2011
Girl Scouts of NE Kansas & NW Missouri January 2002 - February 2008
Girl Scouts of NE Kansas & NW Missouri April 1999 - December 2001
Pitch Weekly 1997 - 1997
Skills
Event Planning, Social Media, Public Speaking, Non-profits, Special Events, Project Management, Email Marketing, Talent Acquisition, Technical Writing, Web Analytics, Event Management, Sales Presentations, Brand Development, Advertising, Nonprofits, Newsletters, Corporate Communications, Marketing, Trade Shows
Education
University of Central Missouri 1993 — 1996
BS Public Relations, Minor, Studio Art
University of Alabama 1991 — 1993
Public Relations
Belton High School
Service Management Group January 2014 - Present
WireCo WorldGroup October 2012 - Present
WireCo WorldGroup January 2012 - October 2012
YMCA of Greater Kansas City January 2011 - January 2012
Susan G. Komen for the Cure March 2008 - January 2011
Girl Scouts of NE Kansas & NW Missouri January 2002 - February 2008
Girl Scouts of NE Kansas & NW Missouri April 1999 - December 2001
Pitch Weekly 1997 - 1997
Skills
Event Planning, Social Media, Public Speaking, Non-profits, Special Events, Project Management, Email Marketing, Talent Acquisition, Technical Writing, Web Analytics, Event Management, Sales Presentations, Brand Development, Advertising, Nonprofits, Newsletters, Corporate Communications, Marketing, Trade Shows
Education
University of Central Missouri 1993 — 1996
BS Public Relations, Minor, Studio Art
University of Alabama 1991 — 1993
Public Relations
Belton High School
Kaaren Fife Kaaren Fife's Service Management Group Experience August 2007 - September 2009
Job Research and Program Evaluation Consultant at Evalytics, LLC
Industry Research
Experience
Evalytics, LLC August 2014 - Present
Kansas City Kansas Community College September 2009 - August 2014
Service Management Group August 2007 - September 2009
Quality Research Associates April 1997 - July 2007
Metropolitan Community College - Kansas City November 1994 - March 2000
Kauffman Foundation March 1990 - October 1994
Skills
Program Evaluation, Nonprofits, Research, Community Development, Higher Education, SPSS, Teaching, Public Speaking, Grant Writing, Adult Education, Program Development, Community Outreach
Education
University of Missouri-Kansas City 1990 — 1993
Master's, Sociology
Park University 1985 — 1989
Bachelor's, Sociology and History
Evalytics, LLC August 2014 - Present
Kansas City Kansas Community College September 2009 - August 2014
Service Management Group August 2007 - September 2009
Quality Research Associates April 1997 - July 2007
Metropolitan Community College - Kansas City November 1994 - March 2000
Kauffman Foundation March 1990 - October 1994
Skills
Program Evaluation, Nonprofits, Research, Community Development, Higher Education, SPSS, Teaching, Public Speaking, Grant Writing, Adult Education, Program Development, Community Outreach
Education
University of Missouri-Kansas City 1990 — 1993
Master's, Sociology
Park University 1985 — 1989
Bachelor's, Sociology and History
Jason Eastburn Jason Eastburn's Service Management Group Experience December 2013 - Present
Job Service Manager at Service Management Group
Industry Information Technology and Services
Experience
Service Management Group December 2013 - Present
Service Management Group February 2012 - January 2014
Service Management Group January 2008 - January 2012
Service Management Group April 2007 - January 2008
Service Management Group June 2006 - April 2007
ADT Security Services May 2005 - June 2006
Michaels Arts and Crafts February 2000 - July 2005
Skills
Access, T-SQL, SQL Server, SQL, Visual Basic, Databases, Microsoft Office, PowerPoint, Excel, SSRS, Windows, C#, Visual Studio, Team Building, Business Analysis, VBA, Word, SharePoint, Documentation, C++, Process Improvement, Problem Solving, Customer Relations, Software Documentation, Microsoft SQL Server, Microsoft Excel, Visio, Management, HTML, JavaScript, ASP.NET, CSS, XML, Data Analysis, Business Intelligence
Education
University of Missouri-Kansas City 2001 — 2005
BIT, Computer Science
Service Management Group December 2013 - Present
Service Management Group February 2012 - January 2014
Service Management Group January 2008 - January 2012
Service Management Group April 2007 - January 2008
Service Management Group June 2006 - April 2007
ADT Security Services May 2005 - June 2006
Michaels Arts and Crafts February 2000 - July 2005
Skills
Access, T-SQL, SQL Server, SQL, Visual Basic, Databases, Microsoft Office, PowerPoint, Excel, SSRS, Windows, C#, Visual Studio, Team Building, Business Analysis, VBA, Word, SharePoint, Documentation, C++, Process Improvement, Problem Solving, Customer Relations, Software Documentation, Microsoft SQL Server, Microsoft Excel, Visio, Management, HTML, JavaScript, ASP.NET, CSS, XML, Data Analysis, Business Intelligence
Education
University of Missouri-Kansas City 2001 — 2005
BIT, Computer Science
Greg Stansberry Greg Stansberry's Service Management Group Experience January 2013 - January 2015
Job Senior Project Manager at SMG Service Management Group
Industry Market Research
Experience
SMG - Service Management Group February 2015 - Present
Service Management Group January 2013 - January 2015
Service Management Group January 2012 - December 2012
Service Management Group September 2007 - December 2011
Skills
Customer Insight, Marketing Research, Market Research, Data Analysis, Survey Design, Quantitative Research, Analytics, Analysis
Education
University of Missouri-Columbia 2002 — 2007
SMG - Service Management Group February 2015 - Present
Service Management Group January 2013 - January 2015
Service Management Group January 2012 - December 2012
Service Management Group September 2007 - December 2011
Skills
Customer Insight, Marketing Research, Market Research, Data Analysis, Survey Design, Quantitative Research, Analytics, Analysis
Education
University of Missouri-Columbia 2002 — 2007
Gregory LaTorre Gregory LaTorre's Service Management Group Experience July 2012 - August 2012
Job Associate Business Analyst at Fidelity Investments
Industry Management Consulting
Experience
Fidelity Investments June 2015 - Present
Providence College Office of Institutional Advancement July 2014 - May 2015
Rockland Trust May 2013 - August 2014
Providence College Athletic Department September 2010 - May 2014
Service Management Group July 2012 - August 2012
Skills
Microsoft Excel, Analysis, Salesforce.com, Management, Event Management, Teamwork, Research, Scrum, Agile Methodologies, Time Management
Education
Providence College 2014 — 2015
Master of Business Administration (M.B.A.), GPA: 3.75
Providence College 2010 — 2014
Bachelor's Degree, Business Management, GPA: 3.63
Fidelity Investments June 2015 - Present
Providence College Office of Institutional Advancement July 2014 - May 2015
Rockland Trust May 2013 - August 2014
Providence College Athletic Department September 2010 - May 2014
Service Management Group July 2012 - August 2012
Skills
Microsoft Excel, Analysis, Salesforce.com, Management, Event Management, Teamwork, Research, Scrum, Agile Methodologies, Time Management
Education
Providence College 2014 — 2015
Master of Business Administration (M.B.A.), GPA: 3.75
Providence College 2010 — 2014
Bachelor's Degree, Business Management, GPA: 3.63
Andy Coughlin Andy Coughlin's Service Management Group Experience October 2009 - October 2010
Job Sales Executive at Paycor
Industry Human Resources
Experience
Paycor September 2011 - Present
IKON Office Solutions July 2010 - September 2011
Service Management Group October 2009 - October 2010
Kansas City Royals September 2003 - July 2009
Sprint 2000 - 2002
Commerce Bank July 1998 - July 2000
Skills
Sales, Outside Sales, Customer Service, Customer Satisfaction, Management, Direct Sales
Education
Truman State University 1994 — 1998
BS, Biology
Archbishop O'Hara High School 1990 — 1994
General College Prep
Paycor September 2011 - Present
IKON Office Solutions July 2010 - September 2011
Service Management Group October 2009 - October 2010
Kansas City Royals September 2003 - July 2009
Sprint 2000 - 2002
Commerce Bank July 1998 - July 2000
Skills
Sales, Outside Sales, Customer Service, Customer Satisfaction, Management, Direct Sales
Education
Truman State University 1994 — 1998
BS, Biology
Archbishop O'Hara High School 1990 — 1994
General College Prep
Bruce Meyer Bruce Meyer's Service Management Group Experience August 2011 - October 2013
Job Senior Account Executive at Bluecore
Industry Computer Software
Experience
Bluecore February 2014 - Present
Service Management Group August 2011 - October 2013
MyBuys August 2010 - August 2011
ForeSee 2007 - August 2010
Wells Fargo Home Mortgage 2006 - 2007
Countrywide 2005 - 2006
Key Bank 2001 - 2004
Skills
Email Marketing, E-commerce, SaaS, Web Analytics, Market Research, Business Development, Marketing, Analytics, Sales, Sales Operations, Lead Generation, CRM, Business Intelligence, Account Management, Customer Satisfaction, Customer Experience, Multi-channel Marketing
Education
The Defiance College 1986 — 1991
BS Business, Marketing
Bluecore February 2014 - Present
Service Management Group August 2011 - October 2013
MyBuys August 2010 - August 2011
ForeSee 2007 - August 2010
Wells Fargo Home Mortgage 2006 - 2007
Countrywide 2005 - 2006
Key Bank 2001 - 2004
Skills
Email Marketing, E-commerce, SaaS, Web Analytics, Market Research, Business Development, Marketing, Analytics, Sales, Sales Operations, Lead Generation, CRM, Business Intelligence, Account Management, Customer Satisfaction, Customer Experience, Multi-channel Marketing
Education
The Defiance College 1986 — 1991
BS Business, Marketing
Cindy Wetmore's Service Management Group Experience April 2004 - Present
Job Vice PresidentCustomer Measurement
Industry Market Research
Experience
Service Management Group April 2004 - Present
Hallmark Cards April 1981 - April 2004
Skills
Customer Insight, Marketing Research, Leadership, Data Analysis, Retail, Customer Satisfaction, Customer Experience, Market Research, Strategic Planning, Sales, Team Building, Training, Change Management, Time Management, Coaching, Marketing Strategy, CRM
Education
University of Kansas - Graduate School of Business 1979 — 1981
MBA
The University of Kansas
MSW
Service Management Group April 2004 - Present
Hallmark Cards April 1981 - April 2004
Skills
Customer Insight, Marketing Research, Leadership, Data Analysis, Retail, Customer Satisfaction, Customer Experience, Market Research, Strategic Planning, Sales, Team Building, Training, Change Management, Time Management, Coaching, Marketing Strategy, CRM
Education
University of Kansas - Graduate School of Business 1979 — 1981
MBA
The University of Kansas
MSW
Laura Keitges Laura Keitges's Service Management Group Experience June 2009 - August 2009
Job Brokerage at JLL
Industry Commercial Real Estate
Experience
JLL April 2011 - Present
AAPC Publishing August 2010 - February 2011
Service Management Group June 2009 - August 2009
Skills
Event Planning, Leases, Market Research, Marketing, Microsoft Office, Real Estate, Social Media, Contract Negotiation, Commercial Real Estate, Customer Service, Financial Analysis, Leadership, Management, Marketing Strategy, Real Estate Development
Education
Rockhurst University 2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Rockhurst University 2006 — 2009
BSBA, Business, Management, Marketing, and Related Support Services
Columbia College Chicago 2005 — 2006
Some college, Fashion design and business administration
JLL April 2011 - Present
AAPC Publishing August 2010 - February 2011
Service Management Group June 2009 - August 2009
Skills
Event Planning, Leases, Market Research, Marketing, Microsoft Office, Real Estate, Social Media, Contract Negotiation, Commercial Real Estate, Customer Service, Financial Analysis, Leadership, Management, Marketing Strategy, Real Estate Development
Education
Rockhurst University 2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Rockhurst University 2006 — 2009
BSBA, Business, Management, Marketing, and Related Support Services
Columbia College Chicago 2005 — 2006
Some college, Fashion design and business administration
Laura Cribb Laura Cribb's Service Management Group Experience May 2008 - July 2011
Job Program Manager at H&R Block
Industry Marketing and Advertising
Experience
H&R Block December 2011 - Present
Tarsus CFO Services September 2011 - December 2011
Service Management Group May 2008 - July 2011
JPMorgan Chase October 2000 - May 2008
JPMorgan Chase May 2004 - September 2004
American Century Investments March 1997 - October 2000
American Century Investments February 1993 - March 1997
Education
University of Missouri-Kansas City 1987 — 1991
Bachlor of Arts, French
H&R Block December 2011 - Present
Tarsus CFO Services September 2011 - December 2011
Service Management Group May 2008 - July 2011
JPMorgan Chase October 2000 - May 2008
JPMorgan Chase May 2004 - September 2004
American Century Investments March 1997 - October 2000
American Century Investments February 1993 - March 1997
Education
University of Missouri-Kansas City 1987 — 1991
Bachlor of Arts, French
Nate Ruhl's Service Management Group Experience April 2011 - Present
Job Technical Team Leader at SMG Service Management Group
Industry Information Technology and Services
Experience
SMG - Service Management Group December 2014 - Present
Service Management Group April 2011 - Present
Lee's Summit North High School February 2009 - Present
Service Management Group January 2010 - March 2011
Service Management Group June 2009 - January 2010
Service Management Group February 2008 - June 2009
Service Management Group December 2006 - February 2008
Los Angeles Dodgers December 2002 - August 2004
Cincinnati Reds August 2002 - December 2002
Tampa Bay Devil Rays June 1996 - August 2002
Skills
Data Analysis, Microsoft SQL Server, SQL, Analytics, Databases, HTML, C#, Visual Studio, CSS, .NET, Database Design, Business Intelligence, Testing, Access, ASP.NET, Programming, XML, Software Development, Agile Methodologies
Education
Park University 2004 — 2012
Bachelors, Management of Information Systems
Park University
Bachelor's degree, Management of Information Systems
SMG - Service Management Group December 2014 - Present
Service Management Group April 2011 - Present
Lee's Summit North High School February 2009 - Present
Service Management Group January 2010 - March 2011
Service Management Group June 2009 - January 2010
Service Management Group February 2008 - June 2009
Service Management Group December 2006 - February 2008
Los Angeles Dodgers December 2002 - August 2004
Cincinnati Reds August 2002 - December 2002
Tampa Bay Devil Rays June 1996 - August 2002
Skills
Data Analysis, Microsoft SQL Server, SQL, Analytics, Databases, HTML, C#, Visual Studio, CSS, .NET, Database Design, Business Intelligence, Testing, Access, ASP.NET, Programming, XML, Software Development, Agile Methodologies
Education
Park University 2004 — 2012
Bachelors, Management of Information Systems
Park University
Bachelor's degree, Management of Information Systems
Vera Stoykova Vera Stoykova's Service Management Group Experience June 2007 - February 2009
Job Senior Marketing Analyst
Industry Market Research
Experience
Southern California Edison May 2012 - Present
Southern California Edison January 2010 - May 2012
COMSYS June 2009 - January 2010
Service Management Group June 2007 - February 2009
H&R Block May 2006 - May 2007
University of Missouri-Kansas City January 2006 - January 2007
Skills
Data Analysis, SPSS, Statistics, SAS, Analytics, Excel, PowerPoint, Market Research, Research, Word, Marketing Research, Marketing, Leadership, Analysis, Microsoft Excel, Data Mining, Microsoft Word, Process Improvement, Segmentation, Strategic Planning
Education
University of Missouri-Kansas City 2005 — 2007
Master's, Business Administration
Plovdivski universitet 'Paisii Hilendarski' 1996 — 2001
Master's, Macroeconomics
Southern California Edison May 2012 - Present
Southern California Edison January 2010 - May 2012
COMSYS June 2009 - January 2010
Service Management Group June 2007 - February 2009
H&R Block May 2006 - May 2007
University of Missouri-Kansas City January 2006 - January 2007
Skills
Data Analysis, SPSS, Statistics, SAS, Analytics, Excel, PowerPoint, Market Research, Research, Word, Marketing Research, Marketing, Leadership, Analysis, Microsoft Excel, Data Mining, Microsoft Word, Process Improvement, Segmentation, Strategic Planning
Education
University of Missouri-Kansas City 2005 — 2007
Master's, Business Administration
Plovdivski universitet 'Paisii Hilendarski' 1996 — 2001
Master's, Macroeconomics
Rachel Okimi Rachel Okimi's Service Management Group Experience July 2012 - December 2014
Job Bartender at Holsteins Shakes & Buns
Industry Marketing and Advertising
Experience
Holsteins Shakes & Buns December 2013 - Present
Service Management Group July 2012 - December 2014
Service Management Group April 2012 - June 2012
LaSala-Sonnenberg Commercial Realty Co. September 2011 - May 2012
Cassidy Turley January 2008 - August 2011
Skills
Commercial Real Estate, Marketing, Sales, Market Research, Quantitative Research, Strategic Planning, Microsoft Excel, Data Analysis, Social Media, Marketing Research, Event Planning, Customer Service, Microsoft Office, Marketing Strategy, CRM, Financial Modeling, Real Estate Transactions, Investments, Real Estate Economics, Customer Insight, Disposition, Valuation
Education
University of Missouri-Kansas City 2010 — 2012
MBA, Marketing
University of Missouri-Columbia 2004 — 2007
BSBA, Marketing
Holsteins Shakes & Buns December 2013 - Present
Service Management Group July 2012 - December 2014
Service Management Group April 2012 - June 2012
LaSala-Sonnenberg Commercial Realty Co. September 2011 - May 2012
Cassidy Turley January 2008 - August 2011
Skills
Commercial Real Estate, Marketing, Sales, Market Research, Quantitative Research, Strategic Planning, Microsoft Excel, Data Analysis, Social Media, Marketing Research, Event Planning, Customer Service, Microsoft Office, Marketing Strategy, CRM, Financial Modeling, Real Estate Transactions, Investments, Real Estate Economics, Customer Insight, Disposition, Valuation
Education
University of Missouri-Kansas City 2010 — 2012
MBA, Marketing
University of Missouri-Columbia 2004 — 2007
BSBA, Marketing
Jennifer Welcher Jennifer Welcher's Service Management Group Experience 2005 - 2011
Job Patient Accounts Supervisor at Boston Children's Hospital
Industry Hospital & Health Care
Experience
Boston Children's Hospital September 2014 - Present
BAYADA Home Health Care February 2011 - 2014
Service Management Group 2005 - 2011
Skills
Healthcare, Home Care, Healthcare Management, Medicare, Managed Care, Hospitals, Nursing, Medicaid, Elder Care, HIPAA, Healthcare Industry, Long-term Care
Education
Saint Cloud State University - G.R. Herberger College of Business
Bachelor of Science (B.S.), Marketing
Boston Children's Hospital September 2014 - Present
BAYADA Home Health Care February 2011 - 2014
Service Management Group 2005 - 2011
Skills
Healthcare, Home Care, Healthcare Management, Medicare, Managed Care, Hospitals, Nursing, Medicaid, Elder Care, HIPAA, Healthcare Industry, Long-term Care
Education
Saint Cloud State University - G.R. Herberger College of Business
Bachelor of Science (B.S.), Marketing
Jessica Vaughn's Service Management Group Experience February 2013 - September 2013
Job Meetings and Education Coordinator
Industry Nonprofit Organization Management
Experience
American Academy of Pediatric Dentistry September 2013 - Present
Service Management Group February 2013 - September 2013
Development Systems, Inc. September 2011 - October 2012
Children International March 2011 - June 2011
Hilltop Child Development Center February 2008 - June 2011
Milestone Electric 2009 - 2009
Skills
Non-profits, Event Planning, Public Speaking, Research, Fundraising, Social Media, Public Relations, Microsoft Office, Capacity Building, Program Development, Event Management, Customer Service, Nonprofits
Education
University of Kansas 2006 — 2010
Bachelor's degree, Communications, Applied Behavioral Science, Business
Olathe East High School 2003 — 2006
American Academy of Pediatric Dentistry September 2013 - Present
Service Management Group February 2013 - September 2013
Development Systems, Inc. September 2011 - October 2012
Children International March 2011 - June 2011
Hilltop Child Development Center February 2008 - June 2011
Milestone Electric 2009 - 2009
Skills
Non-profits, Event Planning, Public Speaking, Research, Fundraising, Social Media, Public Relations, Microsoft Office, Capacity Building, Program Development, Event Management, Customer Service, Nonprofits
Education
University of Kansas 2006 — 2010
Bachelor's degree, Communications, Applied Behavioral Science, Business
Olathe East High School 2003 — 2006
Anna Jackson's Service Management Group Experience May 2004 - August 2006
Job Marketing Manager at Frontera Strategies
Industry Hospital & Health Care
Experience
Frontera Strategies August 2012 - Present
Commemorative Brands, Inc. March 2008 - August 2012
GSD&M February 2008 - November 2008
Clear Channel Communications October 2007 - February 2008
Service Management Group May 2004 - August 2006
Skills
Marketing, Advertising, CRM, Marketing Strategy, Sales, Leadership, Schedules, Account Management, Integrated Marketing, Email Marketing, Leading Projects, Market Research, Social Media Marketing, Market Planning, Negotiation, Copywriting, Deliverables, Process Improvement, Interactive Marketing, Social Media, Salesforce.com, Strategic Planning, Business Development, Management, B2B Marketing Strategy, Marketing Event Planning, Brand Development, Launching New Brands, Designing Marketing..., Media Buying
Education
The University of Kansas 2002 — 2006
BS, Marketing, International Business
University of Kansas 2002 — 2006
Bachelor of Science (B.S.), Marketing
Frontera Strategies August 2012 - Present
Commemorative Brands, Inc. March 2008 - August 2012
GSD&M February 2008 - November 2008
Clear Channel Communications October 2007 - February 2008
Service Management Group May 2004 - August 2006
Skills
Marketing, Advertising, CRM, Marketing Strategy, Sales, Leadership, Schedules, Account Management, Integrated Marketing, Email Marketing, Leading Projects, Market Research, Social Media Marketing, Market Planning, Negotiation, Copywriting, Deliverables, Process Improvement, Interactive Marketing, Social Media, Salesforce.com, Strategic Planning, Business Development, Management, B2B Marketing Strategy, Marketing Event Planning, Brand Development, Launching New Brands, Designing Marketing..., Media Buying
Education
The University of Kansas 2002 — 2006
BS, Marketing, International Business
University of Kansas 2002 — 2006
Bachelor of Science (B.S.), Marketing
Rebecca Smith Rebecca Smith's Service Management Group Experience April 2002 - August 2006
Job Provider Relations at Crossroads Hospice
Industry Nonprofit Organization Management
Experience
Crossroads Hospice November 2012 - Present
American Academy of Family Physicians August 2006 - November 2012
Service Management Group April 2002 - August 2006
Skills
PowerPoint, Excel, Word, Non-profits, Access, Research, Microsoft Office, Social Media, Customer Service, Problem Solving, Process Improvement, Strategic Planning, Fundraising, Healthcare, Grants, Marketing Communications, Market Research, Marketing Strategy, Outlook, Leadership, Public Speaking, Marketing, Project Management, Budgets, Data Analysis, Management, Event Planning, Community Outreach, Program Development, Grant Writing, Public Relations, Program Management, Nonprofits
Education
Central Missouri State University 1997 — 2001
BSBA, Marketing
Crossroads Hospice November 2012 - Present
American Academy of Family Physicians August 2006 - November 2012
Service Management Group April 2002 - August 2006
Skills
PowerPoint, Excel, Word, Non-profits, Access, Research, Microsoft Office, Social Media, Customer Service, Problem Solving, Process Improvement, Strategic Planning, Fundraising, Healthcare, Grants, Marketing Communications, Market Research, Marketing Strategy, Outlook, Leadership, Public Speaking, Marketing, Project Management, Budgets, Data Analysis, Management, Event Planning, Community Outreach, Program Development, Grant Writing, Public Relations, Program Management, Nonprofits
Education
Central Missouri State University 1997 — 2001
BSBA, Marketing
Bethany Hartley's Service Management Group Experience 2006 - 2010
Job Director, Marketing Analytics
Industry Marketing and Advertising
Experience
Evolytics 2014 - Present
Intouch Solutions 2011 - 2014
Applebee's 2010 - 2011
Service Management Group 2006 - 2010
Saint Luke's Health System 2005 - 2006
Skills
Customer Insight, Analytics, Leadership, Project Management, Market Research, Marketing Strategy, Marketing Communications, Data Analysis, Social Media Marketing, Digital Marketing, CRM, Management, Web Analytics, Strategic Planning, Integrated Marketing, Online Advertising, Marketing Research, Email Marketing, Digital Strategy, Interactive Marketing
Education
University of Kansas 2000 — 2004
BS, Journalism
University of Kansas 2000 — 2004
BA, French
Evolytics 2014 - Present
Intouch Solutions 2011 - 2014
Applebee's 2010 - 2011
Service Management Group 2006 - 2010
Saint Luke's Health System 2005 - 2006
Skills
Customer Insight, Analytics, Leadership, Project Management, Market Research, Marketing Strategy, Marketing Communications, Data Analysis, Social Media Marketing, Digital Marketing, CRM, Management, Web Analytics, Strategic Planning, Integrated Marketing, Online Advertising, Marketing Research, Email Marketing, Digital Strategy, Interactive Marketing
Education
University of Kansas 2000 — 2004
BS, Journalism
University of Kansas 2000 — 2004
BA, French
Craig Safir Craig Safir's Service Management Group Experience April 2009 - March 2012
Job Seasoned Marketing and Strategy Executive with Passion for Growing Businesses and Grooming Leaders.
Industry Information Technology and Services
Experience
Sprint Nextel December 2011 - Present
Service Management Group April 2009 - March 2012
Cerner September 2002 - March 2009
Participate Systems December 1999 - September 2002
S.C. Johnson and Son January 1998 - December 1999
Boston Consulting Group August 1995 - January 1998
Boston Consulting Group August 1991 - August 1993
Education
Northwestern University - Kellogg School of Management 1993 — 1995
MBA, Marketing, Management and Strategy, and Finance
Northwestern University 1987 — 1991
BA, Economics
Sprint Nextel December 2011 - Present
Service Management Group April 2009 - March 2012
Cerner September 2002 - March 2009
Participate Systems December 1999 - September 2002
S.C. Johnson and Son January 1998 - December 1999
Boston Consulting Group August 1995 - January 1998
Boston Consulting Group August 1991 - August 1993
Education
Northwestern University - Kellogg School of Management 1993 — 1995
MBA, Marketing, Management and Strategy, and Finance
Northwestern University 1987 — 1991
BA, Economics
Danica Colin Danica Colin's Service Management Group Experience December 2006 - February 2010
Job Owner of Instant Memories Photobooth
Industry Market Research
Experience
Instant Memories Photobooth August 2008 - Present
Service Management Group December 2006 - February 2010
Service Management Group December 2006 - December 2007
Gap Inc. October 2005 - December 2006
Limited Too August 2004 - September 2005
Brant's Clothing Inc May 1999 - May 2003
Skills
Marketing, Management, CRM, Data Analysis, Sales, Analysis, Training, Project Management, Coaching, Software Documentation, Project Planning, Operations Management, Event Planning, Human Resources
Education
University of Central Missouri 2002 — 2006
BA, Fashion Merchandising, Marketing
University of Central Missouri
Bachelor of Science
Instant Memories Photobooth August 2008 - Present
Service Management Group December 2006 - February 2010
Service Management Group December 2006 - December 2007
Gap Inc. October 2005 - December 2006
Limited Too August 2004 - September 2005
Brant's Clothing Inc May 1999 - May 2003
Skills
Marketing, Management, CRM, Data Analysis, Sales, Analysis, Training, Project Management, Coaching, Software Documentation, Project Planning, Operations Management, Event Planning, Human Resources
Education
University of Central Missouri 2002 — 2006
BA, Fashion Merchandising, Marketing
University of Central Missouri
Bachelor of Science
Taylor Halterman Taylor Halterman's Service Management Group Experience July 2012 - July 2014
Job Solution Manager at SMG Service Management Group
Industry Marketing and Advertising
Experience
SMG - Service Management Group June 2015 - Present
SMG - Service Management Group July 2014 - Present
Service Management Group July 2012 - July 2014
Service Management Group May 2012 - July 2012
Jimmy's Steakhouse May 2010 - May 2012
Holder Susan Slusher Oxenhandler, LLC August 2011 - February 2012
Skills
Microsoft Office, Outlook, Market Research, SharePoint, Access, Business Analysis, Project Management, SPSS, Survey Design, Report Development, Report Design, Reporting & Analysis, Requirements Analysis, Project Coordination, Marketing, Customer Service
Education
University of Missouri-Columbia 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
SMG - Service Management Group June 2015 - Present
SMG - Service Management Group July 2014 - Present
Service Management Group July 2012 - July 2014
Service Management Group May 2012 - July 2012
Jimmy's Steakhouse May 2010 - May 2012
Holder Susan Slusher Oxenhandler, LLC August 2011 - February 2012
Skills
Microsoft Office, Outlook, Market Research, SharePoint, Access, Business Analysis, Project Management, SPSS, Survey Design, Report Development, Report Design, Reporting & Analysis, Requirements Analysis, Project Coordination, Marketing, Customer Service
Education
University of Missouri-Columbia 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Aubrey Peeke's Service Management Group Experience March 2013 - Present
Job Sales Operations Analyst
Industry Marketing and Advertising
Experience
SMG - Service Management Group February 2015 - Present
Service Management Group March 2013 - Present
Service Management Group November 2012 - March 2013
Integrated MarketingWorks April 2010 - December 2012
PlattForm Advertising January 2009 - September 2009
PlattForm Advertising September 2008 - January 2009
Skills
Advertising, Social Media Marketing, Social Media, Online Advertising, Integrated Marketing, Interactive Marketing, Media Relations, Marketing Communications, Facebook, Marketing Strategy, Press Releases, B2B, Public Relations, Salesforce.com, Digital Marketing, Promotions, Trade Shows, Budget Analysis, Merchandising, Marketing, Media Planning, Online Marketing, Marketing Research, Project Management
Education
University of Kansas 2004 — 2008
Advertising: Strategic Communications, Minor in Business Administration
SMG - Service Management Group February 2015 - Present
Service Management Group March 2013 - Present
Service Management Group November 2012 - March 2013
Integrated MarketingWorks April 2010 - December 2012
PlattForm Advertising January 2009 - September 2009
PlattForm Advertising September 2008 - January 2009
Skills
Advertising, Social Media Marketing, Social Media, Online Advertising, Integrated Marketing, Interactive Marketing, Media Relations, Marketing Communications, Facebook, Marketing Strategy, Press Releases, B2B, Public Relations, Salesforce.com, Digital Marketing, Promotions, Trade Shows, Budget Analysis, Merchandising, Marketing, Media Planning, Online Marketing, Marketing Research, Project Management
Education
University of Kansas 2004 — 2008
Advertising: Strategic Communications, Minor in Business Administration
Kela Bruner Kela Bruner's Service Management Group Experience April 2008 - March 2013
Job Database Developer at Intouch Solutions
Industry Market Research
Experience
Intouch Solutions March 2013 - Present
Service Management Group April 2008 - March 2013
Skills
T-SQL, SSRS, Microsoft SQL Server, Visual Studio, Access
Education
Park University
Intouch Solutions March 2013 - Present
Service Management Group April 2008 - March 2013
Skills
T-SQL, SSRS, Microsoft SQL Server, Visual Studio, Access
Education
Park University
Peter Berger's Service Management Group Experience March 2014 - Present
Job Director, Client Services at Service Management Group
Industry Market Research
Experience
Service Management Group March 2014 - Present
Service Management Group January 2013 - February 2014
Service Management Group September 2010 - December 2012
Cerner Corporation June 2005 - August 2010
Cerner Corporation June 2003 - June 2005
Skills
Process Improvement, Data Analysis, Project Management, Strategic Consulting, Customer Experience, Customer Satisfaction, Market Research, Consumer Insight, Customer Loyalty..., Brand Loyalty, Customer Insight, Net Promoter Score, Project Coordination, Project Planning, Project Implementation, Project Finance, Project Delivery, Financial Analysis, Project Execution, Financial Planning, Operational Planning, Customer Presentations, Voice of the Customer, Customer Satisfaction..., Consulting, Strategic Financial..., Management, Leadership, Business Development, Analytics, CRM, Analysis, Competitive Intelligence, Marketing Research, Sales Operations, Business Analysis, Leadership Development, Competitive Analysis, Business Process..., Segmentation, Management Consulting, Business Intelligence, Vendor Management, Survey Design, Strategy, Cross-functional Team..., Strategic Planning, Team Leadership, Client Services, Business Strategy
Education
University of Illinois at Urbana-Champaign - College of Business 1999 — 2003
Bachelor of Science (B.S.), Finance, General
Service Management Group March 2014 - Present
Service Management Group January 2013 - February 2014
Service Management Group September 2010 - December 2012
Cerner Corporation June 2005 - August 2010
Cerner Corporation June 2003 - June 2005
Skills
Process Improvement, Data Analysis, Project Management, Strategic Consulting, Customer Experience, Customer Satisfaction, Market Research, Consumer Insight, Customer Loyalty..., Brand Loyalty, Customer Insight, Net Promoter Score, Project Coordination, Project Planning, Project Implementation, Project Finance, Project Delivery, Financial Analysis, Project Execution, Financial Planning, Operational Planning, Customer Presentations, Voice of the Customer, Customer Satisfaction..., Consulting, Strategic Financial..., Management, Leadership, Business Development, Analytics, CRM, Analysis, Competitive Intelligence, Marketing Research, Sales Operations, Business Analysis, Leadership Development, Competitive Analysis, Business Process..., Segmentation, Management Consulting, Business Intelligence, Vendor Management, Survey Design, Strategy, Cross-functional Team..., Strategic Planning, Team Leadership, Client Services, Business Strategy
Education
University of Illinois at Urbana-Champaign - College of Business 1999 — 2003
Bachelor of Science (B.S.), Finance, General
DAVID BUMPERS DAVID BUMPERS's Service Management Group Experience 2003 - 2008
Job at
Industry Information Technology and Services
Experience
Deloitte February 2015 - Present
crosstek December 2014 - January 2015
Deloitte August 2010 - November 2014
Youngevity 2012 - 2013
Diamond Data Systems March 2009 - August 2010
Geocent 2009 - 2010
Service Management Group 2003 - 2008
Skills
Microsoft SQL Server, SQL, VB.NET, ASP.NET, Business Analysis, Business Intelligence, HTML, Visual Studio, Project Management, XML, JavaScript, Web Development, C#, Agile Methodologies, .NET, Process Improvement, Program Management, Databases, T-SQL
Education
The University of Southern Mississippi
Deloitte February 2015 - Present
crosstek December 2014 - January 2015
Deloitte August 2010 - November 2014
Youngevity 2012 - 2013
Diamond Data Systems March 2009 - August 2010
Geocent 2009 - 2010
Service Management Group 2003 - 2008
Skills
Microsoft SQL Server, SQL, VB.NET, ASP.NET, Business Analysis, Business Intelligence, HTML, Visual Studio, Project Management, XML, JavaScript, Web Development, C#, Agile Methodologies, .NET, Process Improvement, Program Management, Databases, T-SQL
Education
The University of Southern Mississippi
Stephanie Coalson Stephanie Coalson's Service Management Group Experience June 2005 - January 2007
Job Project Manager at Lightspeed Research
Industry Market Research
Experience
Lightspeed Research January 2010 - April 2013
Kantar Operations April 2007 - December 2009
Service Management Group June 2005 - January 2007
Skills
Quantitative Research, Market Research, Marketing Research, Online Research, Customer Insight, Questionnaire Design
Education
University of Missouri-Columbia, College of Business 2002 — 2005
Lightspeed Research January 2010 - April 2013
Kantar Operations April 2007 - December 2009
Service Management Group June 2005 - January 2007
Skills
Quantitative Research, Market Research, Marketing Research, Online Research, Customer Insight, Questionnaire Design
Education
University of Missouri-Columbia, College of Business 2002 — 2005
Alexandra (Lussier) Philip's Service Management Group Experience February 2014 - Present
Job Sr. Project Manager at Service Management Group
Industry Marketing and Advertising
Experience
Service Management Group February 2014 - Present
Service Management Group September 2010 - January 2014
StrategicOne 2006 - October 2010
StrategicOne 2003 - 2006
StrategicOne 2002 - 2003
StrategicOne 2001 - 2002
StrategicOne 2000 - 2001
StrategicOne 1999 - 2000
StrategicOne 1998 - 1999
Skills
Analytics, Direct Marketing, Integrated Marketing, Marketing Strategy, Strategy, Management, Strategic Planning, Account Management, Project Management, Program Management, Process Improvement, Analysis, Marketing, Training, Budgets, Database Marketing
Education
The University of Kansas 1994 — 1998
B.S., Business Administration, Advertising
The University of Kansas
M.S., Integrated Marketing Communications
Service Management Group February 2014 - Present
Service Management Group September 2010 - January 2014
StrategicOne 2006 - October 2010
StrategicOne 2003 - 2006
StrategicOne 2002 - 2003
StrategicOne 2001 - 2002
StrategicOne 2000 - 2001
StrategicOne 1999 - 2000
StrategicOne 1998 - 1999
Skills
Analytics, Direct Marketing, Integrated Marketing, Marketing Strategy, Strategy, Management, Strategic Planning, Account Management, Project Management, Program Management, Process Improvement, Analysis, Marketing, Training, Budgets, Database Marketing
Education
The University of Kansas 1994 — 1998
B.S., Business Administration, Advertising
The University of Kansas
M.S., Integrated Marketing Communications
John F. DeLancey's Service Management Group Experience August 2004 - August 2005
Job Not getting the ROI you wanted from digital marketing? Let me show you how profitable it can be.
Industry Information Technology and Services
Experience
White Raven Digital August 2015 - Present
White Raven Technology LLC January 2011 - Present
Deep South Decadence, Inc. October 2012 - December 2014
Howard Industries March 2010 - December 2011
United States Air Force September 2006 - January 2010
Service Management Group August 2004 - August 2005
Skills
PPC Advertising, Social Media Marketing, Search Engine..., Content Marketing, Web Development, Web Applications, jQuery, AJAX, Microsoft SQL Server, CSS, JavaScript, SQL, E-commerce, PHP, ColdFusion, XML, VB.NET, MySQL, HTML, .NET, Visual Studio, ASP.NET, Software Development, Web Services, HTML + CSS, LAMP, SQL Server
Education
The University of Southern Mississippi 2002 — 2006
BS, Computer Science
White Raven Digital August 2015 - Present
White Raven Technology LLC January 2011 - Present
Deep South Decadence, Inc. October 2012 - December 2014
Howard Industries March 2010 - December 2011
United States Air Force September 2006 - January 2010
Service Management Group August 2004 - August 2005
Skills
PPC Advertising, Social Media Marketing, Search Engine..., Content Marketing, Web Development, Web Applications, jQuery, AJAX, Microsoft SQL Server, CSS, JavaScript, SQL, E-commerce, PHP, ColdFusion, XML, VB.NET, MySQL, HTML, .NET, Visual Studio, ASP.NET, Software Development, Web Services, HTML + CSS, LAMP, SQL Server
Education
The University of Southern Mississippi 2002 — 2006
BS, Computer Science
Danielle McCartney's Service Management Group Experience March 2014 - May 2014
Job Project Coordinator at Meyer Brothers Building Company
Industry Construction
Experience
Meyer Brothers Building Company July 2014 - Present
JE Dunn Construction May 2014 - July 2014
Service Management Group March 2014 - May 2014
Cramer LLC January 2014 - March 2014
The University of Kansas January 2012 - August 2013
The Oread Hotel August 2010 - August 2011
Skills
Customer Service, Interpersonal..., Public Speaking, Microsoft Word, Microsoft Excel, Receptionist Duties, Microsoft Office, Outlook, PowerPoint, Proctoring, SharePoint, Construction, Marketing, Contract Management
Education
The University of Kansas 2009 — 2013
Bachelor of Arts (B.A.), Sociology
Meyer Brothers Building Company July 2014 - Present
JE Dunn Construction May 2014 - July 2014
Service Management Group March 2014 - May 2014
Cramer LLC January 2014 - March 2014
The University of Kansas January 2012 - August 2013
The Oread Hotel August 2010 - August 2011
Skills
Customer Service, Interpersonal..., Public Speaking, Microsoft Word, Microsoft Excel, Receptionist Duties, Microsoft Office, Outlook, PowerPoint, Proctoring, SharePoint, Construction, Marketing, Contract Management
Education
The University of Kansas 2009 — 2013
Bachelor of Arts (B.A.), Sociology
Mike Berlin's Service Management Group Experience March 2005 - January 2007
Job Application Developer Mobile iOS at VML
Industry Computer Software
Experience
VML September 2015 - Present
Bernstein-Rein Advertising August 2014 - September 2015
Xamarin May 2014 - August 2014
Bernstein-Rein Advertising May 2013 - May 2014
VML December 2010 - May 2013
Barkley March 2008 - December 2010
Salva O'Renick January 2007 - March 2008
Service Management Group March 2005 - January 2007
Columbia Regional Hospital August 2004 - March 2005
Skills
Mobile Applications, C#, iOS development, Xamarin.iOS, Swift, Xamarin.Android, Objective-C, Android Development, ASP.NET MVC, Web Development, REST, HTML 5, ASP.NET, .NET, Web Services, JavaScript, CSS, jQuery, Xamarin Studio, CMS, Sitecore, Front-end, Agile Methodologies, SDLC
Education
Xamarin University 2014 — 2014
Xamarin Certified Mobile Developer
Disruption Institute 2013 — 2013
IOS and Android application development
University of Missouri-Columbia 1999 — 2004
Bachelor Of Science, Computer Science, Mathematics (Minor)
VML September 2015 - Present
Bernstein-Rein Advertising August 2014 - September 2015
Xamarin May 2014 - August 2014
Bernstein-Rein Advertising May 2013 - May 2014
VML December 2010 - May 2013
Barkley March 2008 - December 2010
Salva O'Renick January 2007 - March 2008
Service Management Group March 2005 - January 2007
Columbia Regional Hospital August 2004 - March 2005
Skills
Mobile Applications, C#, iOS development, Xamarin.iOS, Swift, Xamarin.Android, Objective-C, Android Development, ASP.NET MVC, Web Development, REST, HTML 5, ASP.NET, .NET, Web Services, JavaScript, CSS, jQuery, Xamarin Studio, CMS, Sitecore, Front-end, Agile Methodologies, SDLC
Education
Xamarin University 2014 — 2014
Xamarin Certified Mobile Developer
Disruption Institute 2013 — 2013
IOS and Android application development
University of Missouri-Columbia 1999 — 2004
Bachelor Of Science, Computer Science, Mathematics (Minor)
Adam M. Smith Adam M. Smith's Service Management Group Experience August 2013 - January 2015
Job Account Manager @ VML
Industry Marketing and Advertising
Experience
VML January 2015 - April 2015
Service Management Group August 2013 - January 2015
Service Management Group June 2012 - July 2013
Gushcloud March 2012 - June 2012
Viva Medical May 2011 - March 2012
Pet-Screen January 2010 - December 2010
Hallmark Cards May 2010 - August 2010
CSC May 2008 - August 2008
University of Missouri August 2007 - May 2008
Skills
Online Marketing, Social Media, Great People Skills, Brand Awareness, Market Research, Strategy, Marketing, Customer Insight, Customer Experience, Analysis, Competitive Analysis, Advertising, E-commerce, Social Media Marketing
Education
University of Missouri-Columbia, College of Business 2009 — 2010
Master, Business Administration, Emphasis in Marketing
University of Missouri-Columbia, College of Business 2005 — 2009
Bachelor of Science in Business Administration, Emphasis in Marketing, Marketing
VML January 2015 - April 2015
Service Management Group August 2013 - January 2015
Service Management Group June 2012 - July 2013
Gushcloud March 2012 - June 2012
Viva Medical May 2011 - March 2012
Pet-Screen January 2010 - December 2010
Hallmark Cards May 2010 - August 2010
CSC May 2008 - August 2008
University of Missouri August 2007 - May 2008
Skills
Online Marketing, Social Media, Great People Skills, Brand Awareness, Market Research, Strategy, Marketing, Customer Insight, Customer Experience, Analysis, Competitive Analysis, Advertising, E-commerce, Social Media Marketing
Education
University of Missouri-Columbia, College of Business 2009 — 2010
Master, Business Administration, Emphasis in Marketing
University of Missouri-Columbia, College of Business 2005 — 2009
Bachelor of Science in Business Administration, Emphasis in Marketing, Marketing
Hannah Bower, MBA Hannah Bower, MBA's Service Management Group Experience May 2012 - February 2013
Job Account Supervisor at Zillner
Industry Marketing and Advertising
Experience
Zillner July 2015 - Present
Zillner March 2014 - July 2015
Front Flip, LLC February 2013 - January 2014
Service Management Group May 2012 - February 2013
C3 Creative Consumer Concepts September 2010 - May 2012
C3 Creative Consumer Concepts June 2008 - September 2010
Skills
Advertising, Event Planning, Social Media, Budgets, Marketing, Social Media Marketing, Account Management, Marketing Strategy, Marketing Communications, Strategic Planning, Project Management, Adobe Creative Suite, Microsoft Excel, Public Relations, Fundraising, Customer Service, Research, Leadership, Strategy, Management, Training, Program Management, Sales, Salesforce.com, Forecasting, Time Management
Education
Rockhurst University 2012 — 2014
Master of Business Administration (M.B.A.), Concentration in Management
Northwest Missouri State University 2004 — 2008
BS, Double major in advertising and marketing
Zillner July 2015 - Present
Zillner March 2014 - July 2015
Front Flip, LLC February 2013 - January 2014
Service Management Group May 2012 - February 2013
C3 Creative Consumer Concepts September 2010 - May 2012
C3 Creative Consumer Concepts June 2008 - September 2010
Skills
Advertising, Event Planning, Social Media, Budgets, Marketing, Social Media Marketing, Account Management, Marketing Strategy, Marketing Communications, Strategic Planning, Project Management, Adobe Creative Suite, Microsoft Excel, Public Relations, Fundraising, Customer Service, Research, Leadership, Strategy, Management, Training, Program Management, Sales, Salesforce.com, Forecasting, Time Management
Education
Rockhurst University 2012 — 2014
Master of Business Administration (M.B.A.), Concentration in Management
Northwest Missouri State University 2004 — 2008
BS, Double major in advertising and marketing
Jeff Leskowat, MBA Jeff Leskowat, MBA's Service Management Group Experience April 2009 - July 2009
Job Turning Creative Ideas into Effective Business Solutions: Business Analysis ♦ Project Mgt ♦ Process Reengineering
Industry Information Technology and Services
Experience
WPX Energy February 2012 - March 2015
Williams Company January 2010 - February 2012
Chesapeake Energy November 2009 - January 2010
Service Management Group April 2009 - July 2009
Chesapeake Energy Corporation October 2008 - February 2009
Spirit AeroSystems April 2008 - May 2008
Bank of Oklahoma August 2005 - August 2007
Bank of Oklahoma March 2002 - August 2005
American Electric Power (PSO) November 1999 - March 2002
Skills
Business Analysis, Project Management, SharePoint, Process Improvement, Vendor Management, Visio, Leadership, Requirements Analysis, SQL, Web Applications, Business Process..., MS Project, Microsoft SQL Server, Database Design, Requirements Gathering, Web Services, SDLC, SaaS
Education
United States Military Academy at West Point
B.S., Engineering
University of Tulsa
M.B.A., Finance, 3.9 GPA
WPX Energy February 2012 - March 2015
Williams Company January 2010 - February 2012
Chesapeake Energy November 2009 - January 2010
Service Management Group April 2009 - July 2009
Chesapeake Energy Corporation October 2008 - February 2009
Spirit AeroSystems April 2008 - May 2008
Bank of Oklahoma August 2005 - August 2007
Bank of Oklahoma March 2002 - August 2005
American Electric Power (PSO) November 1999 - March 2002
Skills
Business Analysis, Project Management, SharePoint, Process Improvement, Vendor Management, Visio, Leadership, Requirements Analysis, SQL, Web Applications, Business Process..., MS Project, Microsoft SQL Server, Database Design, Requirements Gathering, Web Services, SDLC, SaaS
Education
United States Military Academy at West Point
B.S., Engineering
University of Tulsa
M.B.A., Finance, 3.9 GPA
Christina Glapa's Service Management Group Experience March 2012 - May 2012
Job Enthusiastically support all HR endeavors with a company known for its ethics and progressive business strategy.
Industry Building Materials
Experience
DH Pace Company, Inc. August 2015 - Present
Glapa Residence September 2013 - May 2015
Netsmart Technologies May 2012 - August 2013
Service Management Group March 2012 - May 2012
Service Management Group September 2010 - March 2012
Cerner Corporation April 2010 - September 2010
Hostess Brands August 2008 - April 2010
Skills
Microsoft Office, Outlook, Microsoft CRM, Human Resources, Leadership, Interviews, Microsoft Excel, Salesforce.com, SharePoint, Visio, Recruiting, Training, Business Analysis, Employee Relations, Access, Process Improvement, Performance Management, Event Planning, Customer Service, Team Building, Data Analysis, Organizational...
Education
The University of Kansas 2004 — 2008
BA, Communication Studies
Shawnee Mission Northwest 2000 — 2004
General
DH Pace Company, Inc. August 2015 - Present
Glapa Residence September 2013 - May 2015
Netsmart Technologies May 2012 - August 2013
Service Management Group March 2012 - May 2012
Service Management Group September 2010 - March 2012
Cerner Corporation April 2010 - September 2010
Hostess Brands August 2008 - April 2010
Skills
Microsoft Office, Outlook, Microsoft CRM, Human Resources, Leadership, Interviews, Microsoft Excel, Salesforce.com, SharePoint, Visio, Recruiting, Training, Business Analysis, Employee Relations, Access, Process Improvement, Performance Management, Event Planning, Customer Service, Team Building, Data Analysis, Organizational...
Education
The University of Kansas 2004 — 2008
BA, Communication Studies
Shawnee Mission Northwest 2000 — 2004
General
Heather Erdmann's Service Management Group Experience July 2012 - January 2013
Job HeatherNicole designs
Industry Design
Experience
Job News August 2015 - Present
Contract January 2014 - Present
TITLE Boxing Club August 2012 - Present
Free Lance Design May 2010 - Present
Service Management Group July 2012 - January 2013
Zio's Italian Kitchen August 2008 - July 2012
Oral Roberts University May 2009 - 2010
Potowatomi Casino and Bingo June 2004 - July 2006
Skills
Advertising, Marketing, Photography, Editing, Web Design, Logo Design, Social Media, Event Planning, Social Media Marketing, PowerPoint, Microsoft Office, Customer Service, Social Networking, Public Speaking, Microsoft Word, Time Management, Event Management, Marketing Communications, Marketing Strategy, Catering, Creative Writing, Public Relations, Strategy, Retail, Research, Adobe Creative Suite, Team Leadership, Sales, Training, Team Building, Management, Facebook, Coaching, Teaching, Photoshop, Strategic Planning, Market Research, Leadership, Copywriting, Graphic Design, Negotiation, Project Management, Strategic Communications, WordPress, Illustrator, Online Marketing, Entrepreneurship, Corporate Branding, Creative Direction, Brand Development
Education
Oral Roberts University 2011 — 2013
Masters in Business Administration, Entrepreneurship
Oral Roberts University 2008 — 2011
Bachelors Degree, Business Administration
Job News August 2015 - Present
Contract January 2014 - Present
TITLE Boxing Club August 2012 - Present
Free Lance Design May 2010 - Present
Service Management Group July 2012 - January 2013
Zio's Italian Kitchen August 2008 - July 2012
Oral Roberts University May 2009 - 2010
Potowatomi Casino and Bingo June 2004 - July 2006
Skills
Advertising, Marketing, Photography, Editing, Web Design, Logo Design, Social Media, Event Planning, Social Media Marketing, PowerPoint, Microsoft Office, Customer Service, Social Networking, Public Speaking, Microsoft Word, Time Management, Event Management, Marketing Communications, Marketing Strategy, Catering, Creative Writing, Public Relations, Strategy, Retail, Research, Adobe Creative Suite, Team Leadership, Sales, Training, Team Building, Management, Facebook, Coaching, Teaching, Photoshop, Strategic Planning, Market Research, Leadership, Copywriting, Graphic Design, Negotiation, Project Management, Strategic Communications, WordPress, Illustrator, Online Marketing, Entrepreneurship, Corporate Branding, Creative Direction, Brand Development
Education
Oral Roberts University 2011 — 2013
Masters in Business Administration, Entrepreneurship
Oral Roberts University 2008 — 2011
Bachelors Degree, Business Administration
Mindy Lenox Mindy Lenox's Service Management Group Experience April 2004 - March 2010
Job Director at PwC Digital Services
Industry Marketing and Advertising
Experience
PwC Digital Services November 2013 - Present
BGT Partners June 2013 - Present
VML September 2012 - June 2013
VML March 2010 - September 2012
Service Management Group April 2004 - March 2010
Scudder Investments 2001 - 2004
Skills
Marketing, Marketing Strategy, Digital Marketing, Email Marketing, Integrated Marketing, Interactive Marketing, Digital Strategy, Analytics, CRM, Direct Marketing, Mobile Marketing, Online Advertising, Cross-functional Team..., Management, Project Management, Marketing Communications
Education
University of Missouri-Columbia, College of Business 1997 — 2001
BS, Business Administration with Marketing Emphasis
PwC Digital Services November 2013 - Present
BGT Partners June 2013 - Present
VML September 2012 - June 2013
VML March 2010 - September 2012
Service Management Group April 2004 - March 2010
Scudder Investments 2001 - 2004
Skills
Marketing, Marketing Strategy, Digital Marketing, Email Marketing, Integrated Marketing, Interactive Marketing, Digital Strategy, Analytics, CRM, Direct Marketing, Mobile Marketing, Online Advertising, Cross-functional Team..., Management, Project Management, Marketing Communications
Education
University of Missouri-Columbia, College of Business 1997 — 2001
BS, Business Administration with Marketing Emphasis
Molly Crawford's Service Management Group Experience October 2007 - September 2011
Job Merchandising Assistant
Industry Consumer Services
Experience
Lansing Trade Group, LLC September 2015 - Present
Abbey-Simons Co. May 2013 - September 2015
ACCENT Marketing March 2012 - May 2013
MHC Truck Leasing September 2011 - December 2011
Service Management Group October 2007 - September 2011
Indox Services August 2006 - April 2007
DST Output August 2002 - April 2006
Skills
Management, Quality Control, Inventory Management, Quality Assurance, Time Management, Market Research, Customer Service, Sales, Marketing, Access, Project Management, Microsoft Office, PowerPoint, Team Leadership, Microsoft Excel, Data Analysis, Training, Team Building, Software Documentation, Analysis, Analytics, SharePoint, Visio, Troubleshooting, Testing, Process Improvement, Call Centers, Leadership, Outlook, Project Planning
Education
Northwest Missouri State University 1996 — 1999
Bachelor of Science, Merchandising of Textiles, Apparel, and Furnishings
Park Hill High School 1992 — 1996
Diploma, Basic Studies
Seabury Private School 1992 — 1992
Diploma, Basic Studies
Lansing Trade Group, LLC September 2015 - Present
Abbey-Simons Co. May 2013 - September 2015
ACCENT Marketing March 2012 - May 2013
MHC Truck Leasing September 2011 - December 2011
Service Management Group October 2007 - September 2011
Indox Services August 2006 - April 2007
DST Output August 2002 - April 2006
Skills
Management, Quality Control, Inventory Management, Quality Assurance, Time Management, Market Research, Customer Service, Sales, Marketing, Access, Project Management, Microsoft Office, PowerPoint, Team Leadership, Microsoft Excel, Data Analysis, Training, Team Building, Software Documentation, Analysis, Analytics, SharePoint, Visio, Troubleshooting, Testing, Process Improvement, Call Centers, Leadership, Outlook, Project Planning
Education
Northwest Missouri State University 1996 — 1999
Bachelor of Science, Merchandising of Textiles, Apparel, and Furnishings
Park Hill High School 1992 — 1996
Diploma, Basic Studies
Seabury Private School 1992 — 1992
Diploma, Basic Studies
Robert Sunny Sundberg Robert Sunny Sundberg's Service Management Group Experience February 2013 - Present
Job QA Analyst at eSolutions
Industry Information Technology and Services
Experience
eSolutions January 2015 - Present
Service Management Group February 2013 - Present
VML October 2012 - January 2013
Computer Sciences Corporation (CSC) October 2011 - September 2012
Service Management Group (SMG) May 2008 - October 2011
Strategic One LLC 2007 - 2008
Skills
SQL, Testing, Documentation, Quality Assurance, Excel, Word, Microsoft Office, Process Improvement, Selenium IDE, TFS, JIRA, SQL Server Management..., Software Documentation, Microsoft Excel, Selenium, Analysis, Access, Agile Methodologies, Visio, Project Management, Databases, Data Analysis, Test Automation, Test Planning, Scrum, Manual Testing, System Testing, Test Cases, SDLC, Regression Testing, Microsoft SQL Server, Defect Tracking, Requirements Analysis, Software Quality...
Education
North Park University 1970 — 1974
Bachelor of Arts (B.A.), Psychology
eSolutions January 2015 - Present
Service Management Group February 2013 - Present
VML October 2012 - January 2013
Computer Sciences Corporation (CSC) October 2011 - September 2012
Service Management Group (SMG) May 2008 - October 2011
Strategic One LLC 2007 - 2008
Skills
SQL, Testing, Documentation, Quality Assurance, Excel, Word, Microsoft Office, Process Improvement, Selenium IDE, TFS, JIRA, SQL Server Management..., Software Documentation, Microsoft Excel, Selenium, Analysis, Access, Agile Methodologies, Visio, Project Management, Databases, Data Analysis, Test Automation, Test Planning, Scrum, Manual Testing, System Testing, Test Cases, SDLC, Regression Testing, Microsoft SQL Server, Defect Tracking, Requirements Analysis, Software Quality...
Education
North Park University 1970 — 1974
Bachelor of Arts (B.A.), Psychology
Jennifer Kuyper Jennifer Kuyper's Service Management Group Experience June 2011 - July 2011
Job Freelance Graphic Designer
Industry Graphic Design
Experience
JK Creative Design & Layout June 2010 - Present
Mike Miller Classic July 2010 - Present
Mike Miller House Party February 2012 - April 2012
Wilburn Plumbing September 2011 - October 2011
Mike Miller Celebrity Benefit Ball 2011 June 2011 - August 2011
Service Management Group June 2011 - July 2011
Jack Jones Shootout September 2010 - May 2011
Mitchell Baseball Association April 2011 - April 2011
Victory University September 2010 - November 2010
Camp Pros February 2010 - February 2010
Skills
InDesign, Illustrator, Photoshop, Posters, Business Cards, Branding & Identity, Invitations, Adobe Creative Suite, Booklets, Graphic Design, Logo Design, Layout, Illustration, Photography, Advertising, Packaging, Direct Mail
Education
South Dakota State University 2006 — 2010
BA, Graphic Design
JK Creative Design & Layout June 2010 - Present
Mike Miller Classic July 2010 - Present
Mike Miller House Party February 2012 - April 2012
Wilburn Plumbing September 2011 - October 2011
Mike Miller Celebrity Benefit Ball 2011 June 2011 - August 2011
Service Management Group June 2011 - July 2011
Jack Jones Shootout September 2010 - May 2011
Mitchell Baseball Association April 2011 - April 2011
Victory University September 2010 - November 2010
Camp Pros February 2010 - February 2010
Skills
InDesign, Illustrator, Photoshop, Posters, Business Cards, Branding & Identity, Invitations, Adobe Creative Suite, Booklets, Graphic Design, Logo Design, Layout, Illustration, Photography, Advertising, Packaging, Direct Mail
Education
South Dakota State University 2006 — 2010
BA, Graphic Design
Bryan Surface's Service Management Group Experience 2005 - 2008
Job Vice President Sales at Onspring Technologies
Industry Computer Software
Experience
Onspring Technologies August 2015 - Present
Touchpoint Dashboard June 2013 - June 2015
Andrew Reise Consulting July 2011 - June 2013
RareWire January 2011 - June 2011
Empathica August 2009 - January 2011
Saepio Technologies January 2008 - August 2009
Service Management Group 2005 - 2008
Cerner Corporation April 2002 - August 2004
Deloitte Consulting May 2001 - April 2002
Skills
CRM, Contract Negotiation, Customer Experience..., Customer Experience..., Customer Experience..., Sales Management, Enterprise Marketing, Digital Asset Management, Mobile Applications, Enterprise Feedback..., Voice of the Customer, Voice of the Customer..., Predictive Analytics, Social Media Measurement, Analytics, Enterprise Content..., Strategy, Customer Experience, Business Intelligence, New Business Development, Account Management, Business Development, Sales, Customer Retention, Professional Services, Program Management, SaaS, Management
Education
University of Kansas 1996 — 2001
BS, Accounting
Onspring Technologies August 2015 - Present
Touchpoint Dashboard June 2013 - June 2015
Andrew Reise Consulting July 2011 - June 2013
RareWire January 2011 - June 2011
Empathica August 2009 - January 2011
Saepio Technologies January 2008 - August 2009
Service Management Group 2005 - 2008
Cerner Corporation April 2002 - August 2004
Deloitte Consulting May 2001 - April 2002
Skills
CRM, Contract Negotiation, Customer Experience..., Customer Experience..., Customer Experience..., Sales Management, Enterprise Marketing, Digital Asset Management, Mobile Applications, Enterprise Feedback..., Voice of the Customer, Voice of the Customer..., Predictive Analytics, Social Media Measurement, Analytics, Enterprise Content..., Strategy, Customer Experience, Business Intelligence, New Business Development, Account Management, Business Development, Sales, Customer Retention, Professional Services, Program Management, SaaS, Management
Education
University of Kansas 1996 — 2001
BS, Accounting
J.C. Sutherlin's Service Management Group Experience October 2013 - January 2015
Job Project Manager at SMG Service Management Group
Industry Accounting
Experience
SMG - Service Management Group January 2015 - Present
Service Management Group October 2013 - January 2015
Grant Thornton LLP October 2011 - October 2013
GRANT THORNTON June 2010 - August 2010
HPC Puckett & Company May 2009 - August 2009
Skills
Accounting, Microsoft Office
Education
University of Kansas - Graduate School of Business 2006 — 2011
Accounting
SMG - Service Management Group January 2015 - Present
Service Management Group October 2013 - January 2015
Grant Thornton LLP October 2011 - October 2013
GRANT THORNTON June 2010 - August 2010
HPC Puckett & Company May 2009 - August 2009
Skills
Accounting, Microsoft Office
Education
University of Kansas - Graduate School of Business 2006 — 2011
Accounting
Deb Blaylock's Service Management Group Experience October 1999 - February 2005
Job Membership Manager at BEMA
Industry Nonprofit Organization Management
Experience
BEMA June 2013 - Present
MWATBI April 2008 - Present
BEMA April 2008 - May 2013
American Academy of Family Physicians October 2005 - April 2008
Morgan Hunter February 2005 - October 2005
Service Management Group October 1999 - February 2005
Skills
Marketing, Trade Shows, New Business Development, Event Management, Management, Marketing Strategy, Budgets, Contract Negotiation, Strategic Planning, Meeting Planning, B2B, Sales, Recruiting, Market Planning, Newsletters, Program Management, Project Management, Sales Management, Time Management, Logistics, Association Management, Process Improvement, Customer Service, Project Planning, Purchasing, Sales Operations, Team Building, P&L, Selling, Forecasting, P&L Management, Cold Calling, Inventory Management, Cross-functional Team..., Membership Recruiting
Education
Park University 1998 — 2002
Bachelor of Arts, Communications and Human Relations
BEMA June 2013 - Present
MWATBI April 2008 - Present
BEMA April 2008 - May 2013
American Academy of Family Physicians October 2005 - April 2008
Morgan Hunter February 2005 - October 2005
Service Management Group October 1999 - February 2005
Skills
Marketing, Trade Shows, New Business Development, Event Management, Management, Marketing Strategy, Budgets, Contract Negotiation, Strategic Planning, Meeting Planning, B2B, Sales, Recruiting, Market Planning, Newsletters, Program Management, Project Management, Sales Management, Time Management, Logistics, Association Management, Process Improvement, Customer Service, Project Planning, Purchasing, Sales Operations, Team Building, P&L, Selling, Forecasting, P&L Management, Cold Calling, Inventory Management, Cross-functional Team..., Membership Recruiting
Education
Park University 1998 — 2002
Bachelor of Arts, Communications and Human Relations
Heather Zerrer's Service Management Group Experience November 2013 - September 2015
Job Business Analyst at Harmonia Holdings Group, LLC
Industry Health, Wellness and Fitness
Experience
Harmonia Holdings Group, LLC September 2015 - Present
Herbalife December 2011 - Present
Service Management Group November 2013 - September 2015
Burleson Orthodonticts September 2013 - November 2013
Cerner Corporation July 2012 - August 2013
Cerner Corporation July 2012 - August 2012
KC Nutrition December 2011 - July 2012
University of Central Missouri May 2010 - August 2010
Skills
Teamwork, Microsoft Excel, Time Management, Leadership, Management, PowerPoint, Inventory Management, Public Speaking, Customer Service, Marketing, Microsoft Office, Event Management, Team Building, Event Planning, Social Networking, Internet Explorer, Excel, Team Leadership, Social Media, Fundraising, Outlook, Leadership Development, Access, Data Entry, Process Scheduler, Coaching, Customer Satisfaction, Adobe Acrobat, Microsoft Word, Facebook, Training, Retail, Sales, Business, Analysis
Education
University of Central Missouri 2008 — 2011
Bachelor of Science, Management
Harmonia Holdings Group, LLC September 2015 - Present
Herbalife December 2011 - Present
Service Management Group November 2013 - September 2015
Burleson Orthodonticts September 2013 - November 2013
Cerner Corporation July 2012 - August 2013
Cerner Corporation July 2012 - August 2012
KC Nutrition December 2011 - July 2012
University of Central Missouri May 2010 - August 2010
Skills
Teamwork, Microsoft Excel, Time Management, Leadership, Management, PowerPoint, Inventory Management, Public Speaking, Customer Service, Marketing, Microsoft Office, Event Management, Team Building, Event Planning, Social Networking, Internet Explorer, Excel, Team Leadership, Social Media, Fundraising, Outlook, Leadership Development, Access, Data Entry, Process Scheduler, Coaching, Customer Satisfaction, Adobe Acrobat, Microsoft Word, Facebook, Training, Retail, Sales, Business, Analysis
Education
University of Central Missouri 2008 — 2011
Bachelor of Science, Management
CHRISTOPHER HERZOG's Service Management Group Experience November 2012 - Present
Job Associate Software Engineer at Service Management Group
Industry Information Technology and Services
Experience
Service Management Group November 2012 - Present
Skills
Visual Studio, SQL Server Management..., HTML, XML, CSS, JavaScript, SQL, T-SQL Stored Procedures, VB.NET, C#, ASP.NET MVC, Microsoft Office, .NET, TFS, Windows 7, Microsoft SQL Server, Agile Methodologies, Scrum, Access, Data Analysis, Databases
Education
University of Nebraska at Omaha 2007 — 2012
Bachelors Degree, Management Information Systems
Service Management Group November 2012 - Present
Skills
Visual Studio, SQL Server Management..., HTML, XML, CSS, JavaScript, SQL, T-SQL Stored Procedures, VB.NET, C#, ASP.NET MVC, Microsoft Office, .NET, TFS, Windows 7, Microsoft SQL Server, Agile Methodologies, Scrum, Access, Data Analysis, Databases
Education
University of Nebraska at Omaha 2007 — 2012
Bachelors Degree, Management Information Systems
Adam Stoos's Service Management Group Experience May 2009 - April 2010
Job Manager, Email Marketing at H&R Block
Industry Marketing and Advertising
Experience
H&R Block August 2013 - Present
Intouch Solutions February 2013 - August 2013
Intouch Solutions March 2012 - February 2013
Intouch Solutions November 2010 - March 2012
Penton Media April 2010 - October 2010
Service Management Group May 2009 - April 2010
Barkley June 2008 - February 2009
BKV April 2007 - June 2008
BKV July 2006 - April 2007
Labconco January 2004 - August 2005
Skills
Interactive Marketing, Digital Marketing, Integrated Marketing, Web Analytics, Online Advertising, Omniture, Direct Marketing, Digital Strategy, Advertising, Email Marketing, Email Strategy, Client Service Oriented, Account Management, CRM, Database Marketing, Campaign Performance..., Direct Mail, Mobile Marketing
Education
University of Nebraska-Lincoln 1997 — 2001
Bachelor of Journalism, Advertising
H&R Block August 2013 - Present
Intouch Solutions February 2013 - August 2013
Intouch Solutions March 2012 - February 2013
Intouch Solutions November 2010 - March 2012
Penton Media April 2010 - October 2010
Service Management Group May 2009 - April 2010
Barkley June 2008 - February 2009
BKV April 2007 - June 2008
BKV July 2006 - April 2007
Labconco January 2004 - August 2005
Skills
Interactive Marketing, Digital Marketing, Integrated Marketing, Web Analytics, Online Advertising, Omniture, Direct Marketing, Digital Strategy, Advertising, Email Marketing, Email Strategy, Client Service Oriented, Account Management, CRM, Database Marketing, Campaign Performance..., Direct Mail, Mobile Marketing
Education
University of Nebraska-Lincoln 1997 — 2001
Bachelor of Journalism, Advertising
Grace Black's Service Management Group Experience February 2012 - Present
Job Senior Project Manager, Employee Engagement at Service Management Group
Industry Marketing and Advertising
Experience
Service Management Group February 2012 - Present
Service Management Group February 2009 - February 2012
Ruf Strategic Solutions April 2007 - February 2009
Ruf Strategic Solutions 2007 - 2009
Ottawa University October 2002 - April 2007
Pioneer Services June 1996 - June 2002
Skills
Online Marketing, Marketing Strategy, Analytics, Email Marketing, Data Analysis, Direct Marketing, SPSS, Management, Strategy
Education
Ottawa University 2003 — 2006
Bachelor of Arts (B.A.), Human Resources Management and Services
Service Management Group February 2012 - Present
Service Management Group February 2009 - February 2012
Ruf Strategic Solutions April 2007 - February 2009
Ruf Strategic Solutions 2007 - 2009
Ottawa University October 2002 - April 2007
Pioneer Services June 1996 - June 2002
Skills
Online Marketing, Marketing Strategy, Analytics, Email Marketing, Data Analysis, Direct Marketing, SPSS, Management, Strategy
Education
Ottawa University 2003 — 2006
Bachelor of Arts (B.A.), Human Resources Management and Services
Robyn D. Petree, Ph.D. Robyn D. Petree, Ph.D.'s Service Management Group Experience August 2011 - Present
Job Senior Research Analyst
Industry Market Research
Experience
Service Management Group August 2011 - Present
Organizational Wellness & Learning Systems June 2009 - July 2010
University of Texas at Arlington 2009 - 2010
University of Texas at Arlington 2007 - 2009
University of Texas at Arlington 2006 - 2009
Personnel Board of Jefferson County 2006 - 2006
Personnel Board of Jefferson County 2006 - 2006
Skills
SPSS, Statistics, ANOVA, Psychology, Logistic Regression, Market Research, Industrial/Organizationa..., Organizational..., Linear Regression, Survey Design, Qualitative Research, Factor Analysis, Survey Research, Quantitative Research
Education
The University of Texas at Arlington 2009 — 2011
PhD, Industrial/Organizational Psychology
The University of Texas at Arlington 2005 — 2008
MS, Industrial/Organizational Psychology
Southeastern Oklahoma State University 1997 — 2001
BA, Psychology
Savoy High School
High School Diploma
Service Management Group August 2011 - Present
Organizational Wellness & Learning Systems June 2009 - July 2010
University of Texas at Arlington 2009 - 2010
University of Texas at Arlington 2007 - 2009
University of Texas at Arlington 2006 - 2009
Personnel Board of Jefferson County 2006 - 2006
Personnel Board of Jefferson County 2006 - 2006
Skills
SPSS, Statistics, ANOVA, Psychology, Logistic Regression, Market Research, Industrial/Organizationa..., Organizational..., Linear Regression, Survey Design, Qualitative Research, Factor Analysis, Survey Research, Quantitative Research
Education
The University of Texas at Arlington 2009 — 2011
PhD, Industrial/Organizational Psychology
The University of Texas at Arlington 2005 — 2008
MS, Industrial/Organizational Psychology
Southeastern Oklahoma State University 1997 — 2001
BA, Psychology
Savoy High School
High School Diploma
Katy Slusser Katy Slusser's Service Management Group Experience January 2013 - Present
Job Solution Analyst at Service Management Group
Industry Education Management
Experience
Service Management Group January 2013 - Present
Goddard School February 2011 - February 2013
Dillons Grocery June 2006 - July 2008
Skills
Public Speaking, Organization, Microsoft Excel, PowerPoint, Typing, Project Management, Time Management, Microsoft Office, Lesson Planning, Event Planning
Education
University of Missouri-Kansas City 2010 — 2012
Bachelor of Business Administration (B.B.A.), Enterprise Management, Senior
Southwestern College 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Service Management Group January 2013 - Present
Goddard School February 2011 - February 2013
Dillons Grocery June 2006 - July 2008
Skills
Public Speaking, Organization, Microsoft Excel, PowerPoint, Typing, Project Management, Time Management, Microsoft Office, Lesson Planning, Event Planning
Education
University of Missouri-Kansas City 2010 — 2012
Bachelor of Business Administration (B.B.A.), Enterprise Management, Senior
Southwestern College 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Mikaela Haendler's Service Management Group Experience May 2013 - September 2014
Job CoOwner at K&N Consulting
Industry Research
Experience
K&N Consulting September 2014 - Present
Service Management Group May 2013 - September 2014
The Sample Network March 2007 - May 2013
Rex Direct Net March 2007 - May 2013
Limited Brands 2006 - 2007
Wee Workshop Child Development Center 2002 - 2006
City of New Haven 2000 - 2002
Skills
Market Research, Strategic Thinker, Account Management, Project Coordination, Survey Development, Panels, Innovation, Online Research, Online Communites, Qualitative Research..., Microsoft Office, Qualitative Research, Advertising Research
Education
University of Kansas 1994 — 1998
Bachelor of Arts
K&N Consulting September 2014 - Present
Service Management Group May 2013 - September 2014
The Sample Network March 2007 - May 2013
Rex Direct Net March 2007 - May 2013
Limited Brands 2006 - 2007
Wee Workshop Child Development Center 2002 - 2006
City of New Haven 2000 - 2002
Skills
Market Research, Strategic Thinker, Account Management, Project Coordination, Survey Development, Panels, Innovation, Online Research, Online Communites, Qualitative Research..., Microsoft Office, Qualitative Research, Advertising Research
Education
University of Kansas 1994 — 1998
Bachelor of Arts
Sarah Sampson's Service Management Group Experience April 2003 - Present
Job Director of Client Services at Service Management Group
Industry Market Research
Experience
SMG - Service Management Group March 2014 - Present
Service Management Group April 2003 - Present
Service Management Group April 2003 - March 2011
Education
The University of Kansas 1998 — 2002
SMG - Service Management Group March 2014 - Present
Service Management Group April 2003 - Present
Service Management Group April 2003 - March 2011
Education
The University of Kansas 1998 — 2002
Amy Stafford Amy Stafford's Service Management Group Experience February 2011 - July 2011
Job Senior Project Manager, CSM at VML
Industry Marketing and Advertising
Experience
Cerner Corporation May 2015 - Present
VML July 2011 - May 2015
Service Management Group February 2011 - July 2011
Barkley / CollectiveStudio June 2010 - February 2011
Bernstein-Rein Advertising July 2007 - June 2010
Skills
Interactive Marketing, Integrated Marketing, Advertising, Digital Marketing, Digital Strategy, Direct Mail, Management, Marketing, Project Management, Brand Development, Marketing Communications, Social Media
Education
University of Central Missouri 2004 — 2006
BSBA, Marketing
Cerner Corporation May 2015 - Present
VML July 2011 - May 2015
Service Management Group February 2011 - July 2011
Barkley / CollectiveStudio June 2010 - February 2011
Bernstein-Rein Advertising July 2007 - June 2010
Skills
Interactive Marketing, Integrated Marketing, Advertising, Digital Marketing, Digital Strategy, Direct Mail, Management, Marketing, Project Management, Brand Development, Marketing Communications, Social Media
Education
University of Central Missouri 2004 — 2006
BSBA, Marketing
Luke Parsons's Service Management Group Experience January 2012 - January 2013
Job Director, Data Services at VML
Industry Marketing and Advertising
Experience
VML April 2015 - Present
VML January 2013 - April 2015
Service Management Group January 2012 - January 2013
Service Management Group March 2011 - January 2012
Service Management Group July 2008 - February 2011
Skills
Analytics, Business Intelligence, Customer Insight, Market Research, Data Analysis, Requirements Analysis, Project Management, Microsoft SQL Server, T-SQL, SharePoint, C#, .NET, Automation, Process Improvement, InfoPath, Survey Design, Survey Research, Reporting & Analysis, Innovation, Large Systems..., Database Design, Databases, Requirements Gathering, CRM, Visio, Access, SSRS, SSIS, Data Warehousing, Data Quality, Business Analysis, Analysis
Education
The University of Kansas
University of Kansas
VML April 2015 - Present
VML January 2013 - April 2015
Service Management Group January 2012 - January 2013
Service Management Group March 2011 - January 2012
Service Management Group July 2008 - February 2011
Skills
Analytics, Business Intelligence, Customer Insight, Market Research, Data Analysis, Requirements Analysis, Project Management, Microsoft SQL Server, T-SQL, SharePoint, C#, .NET, Automation, Process Improvement, InfoPath, Survey Design, Survey Research, Reporting & Analysis, Innovation, Large Systems..., Database Design, Databases, Requirements Gathering, CRM, Visio, Access, SSRS, SSIS, Data Warehousing, Data Quality, Business Analysis, Analysis
Education
The University of Kansas
University of Kansas
Justin Poncy Justin Poncy's Service Management Group Experience August 2013 - Present
Job Project Analyst at Service Management Group
Industry Management Consulting
Experience
Service Management Group August 2013 - Present
Cerner Corporation May 2012 - Present
54th Street Bar and Grill January 2006 - May 2012
Global Tank Leasing May 2010 - August 2010
2006 summer June 2009 - July 2009
Skills
Customer Service, Microsoft Excel, Microsoft Word, Management, Microsoft Office, PowerPoint, Research, Teamwork, Public Speaking, English, Social Media, Team Leadership, Business Strategy, Management Consulting, Leadership, Financial Analysis, Data Analysis, HTML
Education
Central Missouri State University 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
University of Central Missouri 2009 — 2012
Bachelor of Science, Business Administration; Business Management
Service Management Group August 2013 - Present
Cerner Corporation May 2012 - Present
54th Street Bar and Grill January 2006 - May 2012
Global Tank Leasing May 2010 - August 2010
2006 summer June 2009 - July 2009
Skills
Customer Service, Microsoft Excel, Microsoft Word, Management, Microsoft Office, PowerPoint, Research, Teamwork, Public Speaking, English, Social Media, Team Leadership, Business Strategy, Management Consulting, Leadership, Financial Analysis, Data Analysis, HTML
Education
Central Missouri State University 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
University of Central Missouri 2009 — 2012
Bachelor of Science, Business Administration; Business Management
Brett Brende Brett Brende's Service Management Group Experience January 2005 - December 2008
Job Vice President, Client Organization South Central Division at B.E. Smith
Industry Hospital & Health Care
Experience
B. E. Smith February 2011 - Present
Saepio Technologies April 2009 - February 2011
Service Management Group January 2005 - December 2008
Service Management Group November 2001 - January 2005
Talent Plus April 1996 - October 2001
Cargill May 1995 - April 1996
Southwestern Company January 1989 - August 1992
Skills
Healthcare, Strategic Planning, Business Development, Process Improvement, Project Management, Healthcare Management, Leadership, Marketing Strategy, Healthcare Information..., Hospitals, Account Management, Sales, Selling, Human Resources, Team Building, Management, Recruiting, Training, Strategy, Program Management, Leadership Development, Personnel Management, CRM, Management Consulting, Organizational...
Education
University of Iowa - Henry B. Tippie College of Business 1993 — 1995
MBA
South Dakota State University 1985 — 1990
B.S., Mathematics
B. E. Smith February 2011 - Present
Saepio Technologies April 2009 - February 2011
Service Management Group January 2005 - December 2008
Service Management Group November 2001 - January 2005
Talent Plus April 1996 - October 2001
Cargill May 1995 - April 1996
Southwestern Company January 1989 - August 1992
Skills
Healthcare, Strategic Planning, Business Development, Process Improvement, Project Management, Healthcare Management, Leadership, Marketing Strategy, Healthcare Information..., Hospitals, Account Management, Sales, Selling, Human Resources, Team Building, Management, Recruiting, Training, Strategy, Program Management, Leadership Development, Personnel Management, CRM, Management Consulting, Organizational...
Education
University of Iowa - Henry B. Tippie College of Business 1993 — 1995
MBA
South Dakota State University 1985 — 1990
B.S., Mathematics
Nate Blackford Nate Blackford's Service Management Group Experience May 2008 - September 2010
Job Sr. Healthcare Professional
Industry Hospital & Health Care
Experience
Northwest Medical Center September 2011 - Present
Northwest Missouri State University September 2010 - September 2011
Service Management Group May 2008 - September 2010
Cerner Corporation July 2007 - April 2008
Cerner Corporation December 2005 - July 2007
Cerner Corporation October 2003 - November 2005
Cerner Corporation May 2001 - September 2003
Cerner Corporation January 2000 - May 2001
Northwest Missouri State University August 1997 - December 1999
Cerner Corporation May 1999 - October 1999
Skills
Business Process..., Healthcare, EHR, Process Improvement, Management, Strategy, Healthcare Information..., Program Management, Competitive Analysis, Market Research, Change Management, Strategic Planning, Leadership, Cerner, Human Resources, Hospitals, Consulting, Marketing Strategy, Business Analysis, Marketing, Training, CRM, Account Management, Business Intelligence, Team Leadership, Sales, Project Management, Operations Management, Team Building, Business Development, Leadership Development, New Business Development, Cross-functional Team..., Project Planning, Budgets, Contract Negotiation, Organizational..., Healthcare Consulting, Informatics, Data Analysis, EMR, Recruiting, Customer Satisfaction, Coaching
Education
Northwest Missouri State University 1998 — 1999
MBA
Northwest Missouri State University 1993 — 1997
BS, Marketing and Management
Northwest Medical Center September 2011 - Present
Northwest Missouri State University September 2010 - September 2011
Service Management Group May 2008 - September 2010
Cerner Corporation July 2007 - April 2008
Cerner Corporation December 2005 - July 2007
Cerner Corporation October 2003 - November 2005
Cerner Corporation May 2001 - September 2003
Cerner Corporation January 2000 - May 2001
Northwest Missouri State University August 1997 - December 1999
Cerner Corporation May 1999 - October 1999
Skills
Business Process..., Healthcare, EHR, Process Improvement, Management, Strategy, Healthcare Information..., Program Management, Competitive Analysis, Market Research, Change Management, Strategic Planning, Leadership, Cerner, Human Resources, Hospitals, Consulting, Marketing Strategy, Business Analysis, Marketing, Training, CRM, Account Management, Business Intelligence, Team Leadership, Sales, Project Management, Operations Management, Team Building, Business Development, Leadership Development, New Business Development, Cross-functional Team..., Project Planning, Budgets, Contract Negotiation, Organizational..., Healthcare Consulting, Informatics, Data Analysis, EMR, Recruiting, Customer Satisfaction, Coaching
Education
Northwest Missouri State University 1998 — 1999
MBA
Northwest Missouri State University 1993 — 1997
BS, Marketing and Management
Aaron Beatty Aaron Beatty's Service Management Group Experience October 2007 - November 2011
Job Managing Member OffKey Entertainment, LLC
Industry Restaurants
Experience
Off Key Entertainment LLC October 2010 - Present
Bridger's Bottle Shop January 2013 - September 2014
m-fishency; multifamily efficiency solutions November 2011 - August 2013
Service Management Group October 2007 - November 2011
54th St Bar and Grill December 2006 - August 2007
Bubba's Barbeque Fixins October 2005 - December 2006
Skills
Marketing, Entrepreneurship, Market Research, Marketing Strategy, Market Analysis, Strategic Planning, Social Media, Contract Negotiation, Sales, Budgets, Business Development, Social Media Marketing, Financial Analysis, Leadership, Account Management, Email Marketing, Marketing Research, Analytics, Product Development, Data Analysis, New Business Development, Competitive Analysis, Direct Marketing, Strategy, Salesforce.com, CRM, Lead Generation, Online Marketing, Online Advertising, Start-ups, Integrated Marketing, Marketing Communications, Market Planning, Advertising, Marketing Management
Education
University of Missouri-Kansas City 2010 — 2011
Entrepreneurship Scholar, Startup Ventures
University of Missouri-Kansas City 2009 — 2011
Masters, Business Administration; Operations Management/International Business Focus
Northwest Missouri State University 2001 — 2005
Bachelor of Science, Business Management and Marketing
Off Key Entertainment LLC October 2010 - Present
Bridger's Bottle Shop January 2013 - September 2014
m-fishency; multifamily efficiency solutions November 2011 - August 2013
Service Management Group October 2007 - November 2011
54th St Bar and Grill December 2006 - August 2007
Bubba's Barbeque Fixins October 2005 - December 2006
Skills
Marketing, Entrepreneurship, Market Research, Marketing Strategy, Market Analysis, Strategic Planning, Social Media, Contract Negotiation, Sales, Budgets, Business Development, Social Media Marketing, Financial Analysis, Leadership, Account Management, Email Marketing, Marketing Research, Analytics, Product Development, Data Analysis, New Business Development, Competitive Analysis, Direct Marketing, Strategy, Salesforce.com, CRM, Lead Generation, Online Marketing, Online Advertising, Start-ups, Integrated Marketing, Marketing Communications, Market Planning, Advertising, Marketing Management
Education
University of Missouri-Kansas City 2010 — 2011
Entrepreneurship Scholar, Startup Ventures
University of Missouri-Kansas City 2009 — 2011
Masters, Business Administration; Operations Management/International Business Focus
Northwest Missouri State University 2001 — 2005
Bachelor of Science, Business Management and Marketing
John Rosenbaum's Service Management Group Experience March 2014 - Present
Job Senior Software Engineer
Industry Market Research
Experience
Service Management Group March 2014 - Present
Service Management Group April 2012 - March 2014
Thermo Fisher Scientific June 2008 - April 2012
RR Donnelley May 2006 - April 2008
Banta Catalog and Publishing Solutions 2006 - 2008
Nodaway Valley Bank October 2005 - May 2006
Northwest Missouri State University September 2001 - March 2003
Northwest Missouri State University January 1997 - April 2001
Skills
JavaScript, SQL, HTML, CSS, C#, VB.NET, Access, ASP.NET, SQL Server, Web Design, jQuery, Web Development, Programming, MySQL, Databases, .NET, AJAX, SEO, Visual Studio, IIS, ASP.NET MVC, DDD, CSS3, HTML 5, Flash, T-SQL, Database Design, Visual Basic, XML, Software Development, LINQ, Windows, Software Documentation, Troubleshooting, JSON, Web Services, TFS, WCF, Microsoft SQL Server
Education
Northwest Missouri State University 1996 — 2002
Bachelor of Science (BS), Management Information Systems, General
Northwest Missouri State University 1996 — 2002
Master of Business Administration (M.B.A.), Management Information Systems, General
Service Management Group March 2014 - Present
Service Management Group April 2012 - March 2014
Thermo Fisher Scientific June 2008 - April 2012
RR Donnelley May 2006 - April 2008
Banta Catalog and Publishing Solutions 2006 - 2008
Nodaway Valley Bank October 2005 - May 2006
Northwest Missouri State University September 2001 - March 2003
Northwest Missouri State University January 1997 - April 2001
Skills
JavaScript, SQL, HTML, CSS, C#, VB.NET, Access, ASP.NET, SQL Server, Web Design, jQuery, Web Development, Programming, MySQL, Databases, .NET, AJAX, SEO, Visual Studio, IIS, ASP.NET MVC, DDD, CSS3, HTML 5, Flash, T-SQL, Database Design, Visual Basic, XML, Software Development, LINQ, Windows, Software Documentation, Troubleshooting, JSON, Web Services, TFS, WCF, Microsoft SQL Server
Education
Northwest Missouri State University 1996 — 2002
Bachelor of Science (BS), Management Information Systems, General
Northwest Missouri State University 1996 — 2002
Master of Business Administration (M.B.A.), Management Information Systems, General
Lydia White's Service Management Group Experience January 2006 - August 2006
Job Part Time Market Research Analyst at ForeSee
Industry Market Research
Experience
ForeSee October 2013 - March 2015
Streck October 2008 - July 2012
Clear Seas Research October 2006 - September 2008
Service Management Group January 2006 - August 2006
Education
The University of Kansas 2001 — 2005
B.S., Marketing
ForeSee October 2013 - March 2015
Streck October 2008 - July 2012
Clear Seas Research October 2006 - September 2008
Service Management Group January 2006 - August 2006
Education
The University of Kansas 2001 — 2005
B.S., Marketing
John DeLancey John DeLancey's Service Management Group Experience January 2003 - January 2009
Job at Howard Technology Solutions
Industry Computer Software
Experience
Howard Technology Solutions 2009 - Present
Service Management Group January 2003 - January 2009
Autoware, Inc. 1997 - 2001
D & D Software, Inc. 1990 - 1997
South Mississippi Electric Power Assoication 1985 - 1987
South Mississippi Home Health 1985 - 1987
Wang Laboratories 1983 - 1985
South Mississippi Home Health 1981 - 1983
Skills
ColdFusion, SQL, Microsoft SQL Server, AJAX, HTML, CSS, VB.NET, Visual Studio, Web Services, SSIS, .NET, JavaScript, T-SQL, ASP.NET, PHP, XML, Eclipse, Oracle, SSRS, ASP, ASP.NET MVC, ADO.NET
Education
The University of Southern Mississippi 1977 — 1982
BSCS, Computer Science
The University of Southern Mississippi 1977 — 1982
Bachelor of Science (B.S.) Computer Science, Computer Science
Howard Technology Solutions 2009 - Present
Service Management Group January 2003 - January 2009
Autoware, Inc. 1997 - 2001
D & D Software, Inc. 1990 - 1997
South Mississippi Electric Power Assoication 1985 - 1987
South Mississippi Home Health 1985 - 1987
Wang Laboratories 1983 - 1985
South Mississippi Home Health 1981 - 1983
Skills
ColdFusion, SQL, Microsoft SQL Server, AJAX, HTML, CSS, VB.NET, Visual Studio, Web Services, SSIS, .NET, JavaScript, T-SQL, ASP.NET, PHP, XML, Eclipse, Oracle, SSRS, ASP, ASP.NET MVC, ADO.NET
Education
The University of Southern Mississippi 1977 — 1982
BSCS, Computer Science
The University of Southern Mississippi 1977 — 1982
Bachelor of Science (B.S.) Computer Science, Computer Science
Scott Novorr's Service Management Group Experience June 2000 - August 2003
Job Vice President of Sales at National Center for Competency Testing (NCCT)
Industry Computer Software
Experience
National Center for Competency Testing (NCCT) February 2015 - Present
ATI Nursing Education June 2012 - December 2014
ATI Nursing Education May 2011 - July 2012
ATI Nursing Education September 2005 - May 2011
ATI Nursing Education September 2003 - September 2005
Service Management Group June 2000 - August 2003
Primary Colors, LLC May 1996 - May 2000
Skills
Strategic Planning, Account Management, Customer Service, Training, Public Speaking, Leadership, Sales, Marketing, Salesforce.com, Team Building, Leadership Development, Direct Sales, New Business Development, Sales Management, Management, Marketing Strategy, Business Development
Education
The University of Kansas 1989 — 1993
BS, Communication Studies
Kellogg School of Management
Energizing People for Performance
Chicago Booth
Executive Program in Strategic Sales
The Wharton School
Leading and Managing People
Shawnee Mission South
National Center for Competency Testing (NCCT) February 2015 - Present
ATI Nursing Education June 2012 - December 2014
ATI Nursing Education May 2011 - July 2012
ATI Nursing Education September 2005 - May 2011
ATI Nursing Education September 2003 - September 2005
Service Management Group June 2000 - August 2003
Primary Colors, LLC May 1996 - May 2000
Skills
Strategic Planning, Account Management, Customer Service, Training, Public Speaking, Leadership, Sales, Marketing, Salesforce.com, Team Building, Leadership Development, Direct Sales, New Business Development, Sales Management, Management, Marketing Strategy, Business Development
Education
The University of Kansas 1989 — 1993
BS, Communication Studies
Kellogg School of Management
Energizing People for Performance
Chicago Booth
Executive Program in Strategic Sales
The Wharton School
Leading and Managing People
Shawnee Mission South
Brack Carter's Service Management Group Experience 2007 - Present
Job Sales & Marketing
Industry Information Technology and Services
Experience
Service Management Group 2007 - Present
Education
The University of Memphis 1965 — 1969
Service Management Group 2007 - Present
Education
The University of Memphis 1965 — 1969
Erin Mohr, MBA's Service Management Group Experience February 2010 - January 2012
Job Team Lead / Senior Data Architect at Intouch Solutions
Industry Information Technology and Services
Experience
Intouch Solutions March 2013 - Present
Sail Fish Scuba October 2011 - Present
Aspect Software January 2012 - February 2013
Service Management Group February 2010 - January 2012
Service Management Group July 2010 - December 2011
Ticket Solutions October 2009 - February 2010
ADT Security Services October 2008 - February 2009
ADT Security Services July 2005 - October 2008
ADT Security Services July 2002 - September 2005
ADT Security Services October 1999 - July 2002
Skills
SharePoint, Microsoft SQL Server, Business Intelligence, Integration, Databases, Data Warehousing, SSRS, SQL, Data Analysis, Management, Software Development, Requirements Analysis, T-SQL, Leadership, ASP.NET, Web Services, SSIS, Business Analysis, Web Development, Public Speaking, .NET, VB.NET, Quality Assurance, Enterprise Software, Agile Project Management, Software Documentation, Process Improvement, Web Applications, Analysis, Software Project..., ETL, Architectures, Analysis Services, Data Modeling, SDLC, Call Centers, Visio, Project Management, Six Sigma, Performance Point, PowerBI, Agile Methodologies, Database Design, Enterprise Architecture, TFS
Education
Stanford University 2012 — 2012
Organizational Analysis
Park University 2003 — 2008
MBA, Managing Information Systems
Park University 1997 — 2003
Bachelor, Computer Science
Intouch Solutions March 2013 - Present
Sail Fish Scuba October 2011 - Present
Aspect Software January 2012 - February 2013
Service Management Group February 2010 - January 2012
Service Management Group July 2010 - December 2011
Ticket Solutions October 2009 - February 2010
ADT Security Services October 2008 - February 2009
ADT Security Services July 2005 - October 2008
ADT Security Services July 2002 - September 2005
ADT Security Services October 1999 - July 2002
Skills
SharePoint, Microsoft SQL Server, Business Intelligence, Integration, Databases, Data Warehousing, SSRS, SQL, Data Analysis, Management, Software Development, Requirements Analysis, T-SQL, Leadership, ASP.NET, Web Services, SSIS, Business Analysis, Web Development, Public Speaking, .NET, VB.NET, Quality Assurance, Enterprise Software, Agile Project Management, Software Documentation, Process Improvement, Web Applications, Analysis, Software Project..., ETL, Architectures, Analysis Services, Data Modeling, SDLC, Call Centers, Visio, Project Management, Six Sigma, Performance Point, PowerBI, Agile Methodologies, Database Design, Enterprise Architecture, TFS
Education
Stanford University 2012 — 2012
Organizational Analysis
Park University 2003 — 2008
MBA, Managing Information Systems
Park University 1997 — 2003
Bachelor, Computer Science
John Holliday's Service Management Group Experience October 2010 - February 2011
Job Web Developer at Epiq Systems
Industry Computer Software
Experience
Epiq Systems September 2014 - Present
Carver Learning Systems October 2013 - September 2014
MMGY Global August 2013 - September 2013
Quest Diagnostics February 2011 - August 2013
Service Management Group October 2010 - February 2011
Intouch Solutions May 2009 - September 2010
Trabon Solutions March 2008 - March 2009
Carver Learning Systems May 2004 - March 2009
VML August 2006 - February 2008
AT&T Local Services - Kansas City, MO (Formerly Kansas City Fibernet and TCG) 1996 - May 2004
Skills
ASP.NET, JavaScript, CSS, SQL Server, C#, Microsoft SQL Server, Flash, ActionScript, SQL, Requirements Analysis, Web Services, Software Development, XML, Web Development, Web Applications, Visual Studio
Education
University of Missouri-Kansas City 1991 — 1993
M.S., Computer Science - Telecommunications
The University of Kansas 1984 — 1988
B.A., Physics
Barstow School 1980 — 1983
Epiq Systems September 2014 - Present
Carver Learning Systems October 2013 - September 2014
MMGY Global August 2013 - September 2013
Quest Diagnostics February 2011 - August 2013
Service Management Group October 2010 - February 2011
Intouch Solutions May 2009 - September 2010
Trabon Solutions March 2008 - March 2009
Carver Learning Systems May 2004 - March 2009
VML August 2006 - February 2008
AT&T Local Services - Kansas City, MO (Formerly Kansas City Fibernet and TCG) 1996 - May 2004
Skills
ASP.NET, JavaScript, CSS, SQL Server, C#, Microsoft SQL Server, Flash, ActionScript, SQL, Requirements Analysis, Web Services, Software Development, XML, Web Development, Web Applications, Visual Studio
Education
University of Missouri-Kansas City 1991 — 1993
M.S., Computer Science - Telecommunications
The University of Kansas 1984 — 1988
B.A., Physics
Barstow School 1980 — 1983
Mindy McEwen's Service Management Group Experience 2012 - Present
Job Vice President, Client Services at Service Management Group
Industry Market Research
Experience
Service Management Group 2012 - Present
Service Management Group 2005 - 2011
Service Management Group 2003 - 2005
Service Management Group 2000 - 2003
Service Management Group 1999 - 2000
Peryam & Kroll 1997 - 1999
Skills
Customer Insight, Marketing Research, Market Research, Quantitative Research, Survey Design, Customer Experience, Data Analysis, Questionnaire Design, CRM, Employee Training, Hiring Employees, Team Leadership, Highly detail oriented, Building Relationships, Strategy, Project Management, Strategic Planning, Management, Client Services, Leadership, Customer Satisfaction..., Digital Strategy, Competitive Analysis, Account Management, Survey Research, Marketing Strategy, Research Design, Analysis, Consumer Behaviour, Marketing
Education
University of Illinois at Urbana-Champaign 1992 — 1996
BS, Food Science & Human Nutrition/Dietetics
Service Management Group 2012 - Present
Service Management Group 2005 - 2011
Service Management Group 2003 - 2005
Service Management Group 2000 - 2003
Service Management Group 1999 - 2000
Peryam & Kroll 1997 - 1999
Skills
Customer Insight, Marketing Research, Market Research, Quantitative Research, Survey Design, Customer Experience, Data Analysis, Questionnaire Design, CRM, Employee Training, Hiring Employees, Team Leadership, Highly detail oriented, Building Relationships, Strategy, Project Management, Strategic Planning, Management, Client Services, Leadership, Customer Satisfaction..., Digital Strategy, Competitive Analysis, Account Management, Survey Research, Marketing Strategy, Research Design, Analysis, Consumer Behaviour, Marketing
Education
University of Illinois at Urbana-Champaign 1992 — 1996
BS, Food Science & Human Nutrition/Dietetics
Corey Crandall's Service Management Group Experience April 2009 - October 2009
Job Senior Embedded Test Software Engineer at Garmin International
Industry Computer Software
Experience
Garmin International July 2014 - Present
Garmin International October 2009 - Present
Service Management Group April 2009 - October 2009
GE Transportation Systems Global Signaling January 2005 - April 2009
Walk in The Light Ministries June 2004 - November 2004
Trabon Solutions June 2002 - May 2004
Education
Truman State University 1999 — 2004
Garmin International July 2014 - Present
Garmin International October 2009 - Present
Service Management Group April 2009 - October 2009
GE Transportation Systems Global Signaling January 2005 - April 2009
Walk in The Light Ministries June 2004 - November 2004
Trabon Solutions June 2002 - May 2004
Education
Truman State University 1999 — 2004
Jeff Brotherton's Service Management Group Experience January 2005 - February 2009
Job Client Alignment Executive at Netsmart
Industry Computer Software
Experience
Netsmart August 2013 - Present
Saepio Technologies January 2013 - July 2013
Saepio Technologies February 2012 - December 2012
Saepio Technologies May 2011 - February 2012
Saepio Technologies December 2008 - May 2011
Service Management Group January 2005 - February 2009
USC Consulting Group December 2002 - December 2004
Skills
Project Management, Market Research, Risk Management, Business Development, CRM, Salesforce.com, Consulting, Sales, SaaS, Analysis, Account Management, Marketing, Contract Negotiation, Analytics, Manage Client..., Business Intelligence, Strategy, Solution Selling, Enterprise Software, Lead Generation, Business Analysis, Vendor Management, Product Management
Education
Truman State University 1996 — 2001
Netsmart August 2013 - Present
Saepio Technologies January 2013 - July 2013
Saepio Technologies February 2012 - December 2012
Saepio Technologies May 2011 - February 2012
Saepio Technologies December 2008 - May 2011
Service Management Group January 2005 - February 2009
USC Consulting Group December 2002 - December 2004
Skills
Project Management, Market Research, Risk Management, Business Development, CRM, Salesforce.com, Consulting, Sales, SaaS, Analysis, Account Management, Marketing, Contract Negotiation, Analytics, Manage Client..., Business Intelligence, Strategy, Solution Selling, Enterprise Software, Lead Generation, Business Analysis, Vendor Management, Product Management
Education
Truman State University 1996 — 2001
Will Mariner's Service Management Group Experience February 2011 - Present
Job Director of Client Services at Service Management Group
Industry Market Research
Experience
Service Management Group February 2011 - Present
Service Management Group April 2010 - February 2011
Service Management Group September 2006 - April 2010
Balfour Beatty 2001 - 2005
Education
Southampton Solent University 2002 — 2005
MBA
University of Surrey 1996 — 1999
Service Management Group February 2011 - Present
Service Management Group April 2010 - February 2011
Service Management Group September 2006 - April 2010
Balfour Beatty 2001 - 2005
Education
Southampton Solent University 2002 — 2005
MBA
University of Surrey 1996 — 1999
John Delancey's Service Management Group Experience January 2003 - Present
Job Old Guy at Service Management Group
Industry Computer Software
Experience
Service Management Group January 2003 - Present
Education
The University of Southern Mississippi 1977 — 1982
BSCS, Computer
Service Management Group January 2003 - Present
Education
The University of Southern Mississippi 1977 — 1982
BSCS, Computer
Kim O'Brien Klosak's Service Management Group Experience May 2008 - Present
Job Vice President, HR at Service Management Group
Industry Market Research
Experience
Service Management Group May 2008 - Present
Sprint May 2007 - April 2008
Sprint July 2004 - April 2007
Sprint March 2003 - July 2004
Sprint February 1997 - March 2003
Management Science Associates May 1991 - August 1995
Skills
Organizational...
Education
Saint Louis University School of Law 1988 — 1991
JD, Labor and Employment Law
Rockhurst University 1984 — 1988
BSBA, Human Resources
Service Management Group May 2008 - Present
Sprint May 2007 - April 2008
Sprint July 2004 - April 2007
Sprint March 2003 - July 2004
Sprint February 1997 - March 2003
Management Science Associates May 1991 - August 1995
Skills
Organizational...
Education
Saint Louis University School of Law 1988 — 1991
JD, Labor and Employment Law
Rockhurst University 1984 — 1988
BSBA, Human Resources
Kevin Reffitt's Service Management Group Experience April 2005 - Present
Job Fulfillment Assistant at Service Management Group
Industry Market Research
Experience
Service Management Group April 2005 - Present
Barkley 1998 - 2005
Education
University of Missouri-Columbia 1986 — 1988
Service Management Group April 2005 - Present
Barkley 1998 - 2005
Education
University of Missouri-Columbia 1986 — 1988
Michelle Fraser's Service Management Group Experience September 2006 - January 2008
Job Manager, Client Solutions, SBA Eligibility at FRANdata
Industry Consumer Services
Experience
FranConnect, USA June 2015 - Present
FRANdata January 2013 - June 2015
Play Today DC August 2011 - December 2012
Steritech March 2008 - August 2011
Service Management Group September 2006 - January 2008
Subway Development Corporation of Washington June 2001 - September 2006
Skills
Training, New Business Development, Account Management, Strategic Planning, Program Management, Event Management, CRM, Team Building, Budgets, Management, Customer Satisfaction, Salesforce.com, Selling, Business Process..., Sales Management
Education
Northwest Missouri State University 1996 — 2000
Bachelor of Science, Corporate Wellness and Therapeutic Recreation, 3.8
Northwest Missouri State University
FranConnect, USA June 2015 - Present
FRANdata January 2013 - June 2015
Play Today DC August 2011 - December 2012
Steritech March 2008 - August 2011
Service Management Group September 2006 - January 2008
Subway Development Corporation of Washington June 2001 - September 2006
Skills
Training, New Business Development, Account Management, Strategic Planning, Program Management, Event Management, CRM, Team Building, Budgets, Management, Customer Satisfaction, Salesforce.com, Selling, Business Process..., Sales Management
Education
Northwest Missouri State University 1996 — 2000
Bachelor of Science, Corporate Wellness and Therapeutic Recreation, 3.8
Northwest Missouri State University
Philip Buck, PhD, MPH's Service Management Group Experience May 2007 - September 2008
Job Director, US Health Outcomes at GlaxoSmithKline
Industry Pharmaceuticals
Experience
GlaxoSmithKline August 2013 - Present
Teva Pharmaceuticals April 2011 - July 2013
Teva Pharmaceuticals September 2008 - April 2011
Service Management Group May 2007 - September 2008
Service Management Group August 2005 - May 2007
University of Missouri August 2004 - July 2005
UCSF July 2003 - August 2004
Wayne State University School of Medicine August 1998 - June 2003
Wayne State University August 1996 - August 1998
Skills
Outcomes Research, Patient Reported..., Statistics, Epidemiology, Health Economics, Data Analysis, Pharmaceutical Industry, Market Access, Clinical Trials, Healthcare, Pharmacoeconomics, Psychometrics, Healthcare Reimbursement, Clinical Research
Education
University of California, Berkeley 2003 — 2004
Master of Public Health (M.P.H.), Epidemiology
Wayne State University 2000 — 2003
Doctor of Philosophy (Ph.D.), Psychology
Wayne State University 1996 — 2000
Master of Arts (M.A.), Psychology
State University of New York College at Geneseo 1991 — 1995
Bachelor of Arts (B.A.), Psychology and English
GlaxoSmithKline August 2013 - Present
Teva Pharmaceuticals April 2011 - July 2013
Teva Pharmaceuticals September 2008 - April 2011
Service Management Group May 2007 - September 2008
Service Management Group August 2005 - May 2007
University of Missouri August 2004 - July 2005
UCSF July 2003 - August 2004
Wayne State University School of Medicine August 1998 - June 2003
Wayne State University August 1996 - August 1998
Skills
Outcomes Research, Patient Reported..., Statistics, Epidemiology, Health Economics, Data Analysis, Pharmaceutical Industry, Market Access, Clinical Trials, Healthcare, Pharmacoeconomics, Psychometrics, Healthcare Reimbursement, Clinical Research
Education
University of California, Berkeley 2003 — 2004
Master of Public Health (M.P.H.), Epidemiology
Wayne State University 2000 — 2003
Doctor of Philosophy (Ph.D.), Psychology
Wayne State University 1996 — 2000
Master of Arts (M.A.), Psychology
State University of New York College at Geneseo 1991 — 1995
Bachelor of Arts (B.A.), Psychology and English
Craig Sizemore's Service Management Group Experience May 2004 - July 2007
Job Director of Project Management at DEG Digital
Industry Marketing and Advertising
Experience
DEG Digital July 2014 - Present
VML November 2013 - July 2014
VML February 2012 - October 2013
VML November 2009 - January 2012
VML July 2007 - October 2009
Service Management Group May 2004 - July 2007
Skills
Collaborative Problem..., Team Management, Coaching and Mentoring, Client Facing Skills, Organizational Training, Strategic Planning, Written & Oral..., PMP, Project Estimation, Large Budget Management, IT Project Leadership, Project Planning, Software Project..., Marketing Project..., Microsoft Office Suite, MS Project, Microsoft Office, Highly detail oriented, Marketing Management, Training, Digital Strategy, Analytics, Interactive Marketing, Online Advertising, Web Analytics, SEO, Social Media Marketing, Integrated Marketing, Project Management, Mobile Marketing, Project Portfolio..., Digital Marketing, Program Management, Management Consulting, User Experience, Management, CRM, Cross-functional Team..., Email Marketing, Web Project Management, Strategy, Digital Media, Advertising, Marketing Research, Interactive Advertising, E-commerce, Marketing Communications, Market Research, Leadership
Education
Central Missouri State University 2000 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
DEG Digital July 2014 - Present
VML November 2013 - July 2014
VML February 2012 - October 2013
VML November 2009 - January 2012
VML July 2007 - October 2009
Service Management Group May 2004 - July 2007
Skills
Collaborative Problem..., Team Management, Coaching and Mentoring, Client Facing Skills, Organizational Training, Strategic Planning, Written & Oral..., PMP, Project Estimation, Large Budget Management, IT Project Leadership, Project Planning, Software Project..., Marketing Project..., Microsoft Office Suite, MS Project, Microsoft Office, Highly detail oriented, Marketing Management, Training, Digital Strategy, Analytics, Interactive Marketing, Online Advertising, Web Analytics, SEO, Social Media Marketing, Integrated Marketing, Project Management, Mobile Marketing, Project Portfolio..., Digital Marketing, Program Management, Management Consulting, User Experience, Management, CRM, Cross-functional Team..., Email Marketing, Web Project Management, Strategy, Digital Media, Advertising, Marketing Research, Interactive Advertising, E-commerce, Marketing Communications, Market Research, Leadership
Education
Central Missouri State University 2000 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Michelle Vestle's Service Management Group Experience 2004 - 2006
Job Licensed Esthetician
Industry Health, Wellness and Fitness
Experience
FOR WOMEN ONLY and MedCOSMETIC June 2010 - January 2012
Two West March 2007 - March 2009
Service Management Group 2004 - 2006
Skills
Skin Care, Makeup Artistry, Facials, Facial Rejuvenation, Management, Event Planning, Project Management, Waxing, Beauty Industry, Retail, Marketing, Sales, Holistic Health, Wellness Coaching, Nutrition, Aesthetics, Spa
Education
B Street Design 2009 — 2010
Esthetics License, Esthetics
University of Missouri-Kansas City 2002 — 2003
BA in Business, Management
University of Missouri-Columbia 1999 — 2002
BS, Business Management
FOR WOMEN ONLY and MedCOSMETIC June 2010 - January 2012
Two West March 2007 - March 2009
Service Management Group 2004 - 2006
Skills
Skin Care, Makeup Artistry, Facials, Facial Rejuvenation, Management, Event Planning, Project Management, Waxing, Beauty Industry, Retail, Marketing, Sales, Holistic Health, Wellness Coaching, Nutrition, Aesthetics, Spa
Education
B Street Design 2009 — 2010
Esthetics License, Esthetics
University of Missouri-Kansas City 2002 — 2003
BA in Business, Management
University of Missouri-Columbia 1999 — 2002
BS, Business Management
Tony Elrod's Service Management Group Experience May 2009 - November 2009
Job at Follett Higher Education Group
Industry Research
Experience
Follett Higher Education Group March 2011 - Present
Independent Consulting Services January 2010 - April 2011
Service Management Group May 2009 - November 2009
Consulting (Self-employed) February 2001 - May 2009
Borders Group October 1990 - January 2001
Skills
Retail, Project Management, Strategic Planning, Team Building, Customer Service, Merchandising, Performance Management, Management, Training, Leadership, Social Media, Inventory Management, Leadership Development, Recruiting, Change Management, Human Resources, Coaching, Strategy, Data Analysis, Operations Management, Business Strategy, Employee Training, Team Leadership
Education
Pomona College 1986 — 1990
BA, English
Follett Higher Education Group March 2011 - Present
Independent Consulting Services January 2010 - April 2011
Service Management Group May 2009 - November 2009
Consulting (Self-employed) February 2001 - May 2009
Borders Group October 1990 - January 2001
Skills
Retail, Project Management, Strategic Planning, Team Building, Customer Service, Merchandising, Performance Management, Management, Training, Leadership, Social Media, Inventory Management, Leadership Development, Recruiting, Change Management, Human Resources, Coaching, Strategy, Data Analysis, Operations Management, Business Strategy, Employee Training, Team Leadership
Education
Pomona College 1986 — 1990
BA, English
Elizabeth Newkirk's Service Management Group Experience April 2005 - March 2006
Job Kauffman Scholars Partnership Manager at Big Brothers Big Sisters of Greater Kansas City
Industry Nonprofit Organization Management
Experience
Big Brothers Big Sisters of Greater Kansas City May 2012 - Present
Big Brothers Big Sisters of Greater Kansas City April 2010 - May 2012
Big Brothers Big Sisters of Greater Kansas City November 2008 - April 2010
MMG Worldwide February 2007 - November 2008
TURKEL July 2006 - February 2007
Service Management Group April 2005 - March 2006
Education
The University of Kansas 1999 — 2003
Big Brothers Big Sisters of Greater Kansas City May 2012 - Present
Big Brothers Big Sisters of Greater Kansas City April 2010 - May 2012
Big Brothers Big Sisters of Greater Kansas City November 2008 - April 2010
MMG Worldwide February 2007 - November 2008
TURKEL July 2006 - February 2007
Service Management Group April 2005 - March 2006
Education
The University of Kansas 1999 — 2003
Lindsay Pendleton's Service Management Group Experience January 2005 - March 2015
Job Senior Administrative Assistant at UMB Bank, Consumer Services
Industry Banking
Experience
UMB Bank April 2015 - Present
Service Management Group January 2005 - March 2015
Assurant Employee Benefits July 2001 - January 2005
Sprint Nextel July 1998 - July 2000
Sprint Nextel December 1996 - July 1998
Skills
Microsoft Office, Word, Excel, Outlook, SharePoint, Administrative Support, Calendaring, Event Management, Pricing Negotiation, Microsoft Word, Administrative..., SPSS, Microsoft Excel, Market Research, Analysis, Data Analysis, Access, Event Planning, PowerPoint, Visio, Marketing, Time Management, Training, Management, Analytics, Pricing Strategy, Administrative...
Education
University of Central Missouri
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
UMB Bank April 2015 - Present
Service Management Group January 2005 - March 2015
Assurant Employee Benefits July 2001 - January 2005
Sprint Nextel July 1998 - July 2000
Sprint Nextel December 1996 - July 1998
Skills
Microsoft Office, Word, Excel, Outlook, SharePoint, Administrative Support, Calendaring, Event Management, Pricing Negotiation, Microsoft Word, Administrative..., SPSS, Microsoft Excel, Market Research, Analysis, Data Analysis, Access, Event Planning, PowerPoint, Visio, Marketing, Time Management, Training, Management, Analytics, Pricing Strategy, Administrative...
Education
University of Central Missouri
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Ike Manuel's Service Management Group Experience 2002 - 2005
Job Vice President, Software & Informatics at Spivey & Company, Inc.
Industry Information Technology and Services
Experience
Spivey & Company, Inc. March 2015 - Present
Renaissance RX August 2014 - March 2015
Geocent January 2010 - August 2014
Greater New Orleans SharePoint User Group 2010 - 2011
Diamond Data Systems, a Geocent Company January 2008 - January 2009
Diamond Data Systems, a Geocent Company January 2007 - January 2008
Service Management Group 2002 - 2005
USMC October 1995 - October 1999
Skills
Microsoft SQL Server, Business Analysis, SharePoint, XSLT, VB.NET, Requirements Analysis, Design Patterns, Active Directory, Agile Methodologies, Microsoft CRM, .NET, ASP.NET, Scrum, JavaScript, Microsoft Office..., Software Development, Software Design, Microsoft Certified..., HTML, Crystal Reports, XML, SOA, C#, SharePoint Server
Education
The University of Southern Mississippi 2001 — 2004
BS, Computer Science
Spivey & Company, Inc. March 2015 - Present
Renaissance RX August 2014 - March 2015
Geocent January 2010 - August 2014
Greater New Orleans SharePoint User Group 2010 - 2011
Diamond Data Systems, a Geocent Company January 2008 - January 2009
Diamond Data Systems, a Geocent Company January 2007 - January 2008
Service Management Group 2002 - 2005
USMC October 1995 - October 1999
Skills
Microsoft SQL Server, Business Analysis, SharePoint, XSLT, VB.NET, Requirements Analysis, Design Patterns, Active Directory, Agile Methodologies, Microsoft CRM, .NET, ASP.NET, Scrum, JavaScript, Microsoft Office..., Software Development, Software Design, Microsoft Certified..., HTML, Crystal Reports, XML, SOA, C#, SharePoint Server
Education
The University of Southern Mississippi 2001 — 2004
BS, Computer Science
Jennifer Sigler's Service Management Group Experience January 2013 - November 2013
Job Director of Operations at Financial Designs, Inc.
Industry Research
Experience
Financial Designs, Inc. January 2014 - Present
Service Management Group January 2013 - November 2013
Service Management Group September 2011 - December 2012
Service Management Group November 2009 - August 2011
Service Management Group July 2008 - October 2009
Service Management Group August 2007 - June 2008
Service Management Group August 2006 - July 2007
Service Management Group September 2005 - July 2006
Philip Morris June 2004 - August 2005
Skills
Customer Insight, Market Research, Data Analysis, Marketing Research, Analytics, Project Management, Market Analysis, Research Design, Quantitative Research, Survey Design, Strategic Planning, Marketing Strategy, SPSS, CRM, Access
Education
University of Kansas 2000 — 2004
Business
Financial Designs, Inc. January 2014 - Present
Service Management Group January 2013 - November 2013
Service Management Group September 2011 - December 2012
Service Management Group November 2009 - August 2011
Service Management Group July 2008 - October 2009
Service Management Group August 2007 - June 2008
Service Management Group August 2006 - July 2007
Service Management Group September 2005 - July 2006
Philip Morris June 2004 - August 2005
Skills
Customer Insight, Market Research, Data Analysis, Marketing Research, Analytics, Project Management, Market Analysis, Research Design, Quantitative Research, Survey Design, Strategic Planning, Marketing Strategy, SPSS, CRM, Access
Education
University of Kansas 2000 — 2004
Business
Jennifer James Bradshaw's Service Management Group Experience July 2001 - April 2009
Job Office Administrator at Olivarez Madruga, LLP
Industry Entertainment
Experience
Olivarez Madruga, LLP November 2010 - Present
Audible, Inc. February 2012 - Present
Penguin Group USA 2011 - Present
AudioGO (Formerly BBC Audiobooks America): 3 Years…OngoingN. Kingstown, RI July 2011 - Present
HarperCollins Publishers February 2011 - Present
Service Management Group July 2001 - April 2009
Service Management Group (SMG) 2001 - 2009
Skills
Social Media, Event Planning, Public Speaking, Marketing, Advertising, Editing, Event Management, Marketing Strategy, Marketing Communications, Strategic Planning, Microsoft Office, Public Relations, Customer Service, Online Marketing, Market Research, Social Networking, Business Development, Social Media Marketing, Human Resources, Copywriting, Email Marketing, Creative Writing
Education
Texas Christian University 1990 — 1994
Bachelor of Fine Arts (BFA), Theatre, Radio, Television and Film
UCLA 2010 — 2010
Legal Secretaries Training Certificate, Legal Assistant/Paralegal, 1st in class
Olivarez Madruga, LLP November 2010 - Present
Audible, Inc. February 2012 - Present
Penguin Group USA 2011 - Present
AudioGO (Formerly BBC Audiobooks America): 3 Years…OngoingN. Kingstown, RI July 2011 - Present
HarperCollins Publishers February 2011 - Present
Service Management Group July 2001 - April 2009
Service Management Group (SMG) 2001 - 2009
Skills
Social Media, Event Planning, Public Speaking, Marketing, Advertising, Editing, Event Management, Marketing Strategy, Marketing Communications, Strategic Planning, Microsoft Office, Public Relations, Customer Service, Online Marketing, Market Research, Social Networking, Business Development, Social Media Marketing, Human Resources, Copywriting, Email Marketing, Creative Writing
Education
Texas Christian University 1990 — 1994
Bachelor of Fine Arts (BFA), Theatre, Radio, Television and Film
UCLA 2010 — 2010
Legal Secretaries Training Certificate, Legal Assistant/Paralegal, 1st in class
Cori Land's Service Management Group Experience January 2009 - Present
Job Project Analyst at Service Management Group
Industry Marketing and Advertising
Experience
Service Management Group January 2009 - Present
Harte-Hanks Direct Marketing June 2004 - September 2008
Education
The University of Kansas 1999 — 2004
BA, Communications
Service Management Group January 2009 - Present
Harte-Hanks Direct Marketing June 2004 - September 2008
Education
The University of Kansas 1999 — 2004
BA, Communications
Emily (Blume) Gates's Service Management Group Experience August 2010 - Present
Job Associate Director at Service Management Group
Industry Information Technology and Services
Experience
Service Management Group August 2010 - Present
Deloitte Consulting July 2008 - August 2010
Skills
Data Analysis, Requirements Analysis, Business Analysis, Market Research, Analytics, Microsoft Excel, Access, Business Process..., Business Intelligence, Project Management, Strategic Planning, Financial Analysis, Analysis, Process Improvement, Management Consulting
Education
Northwestern University - Kellogg School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
University of Kansas 2003 — 2008
Bachelor of Science, Finance, Communications
Service Management Group August 2010 - Present
Deloitte Consulting July 2008 - August 2010
Skills
Data Analysis, Requirements Analysis, Business Analysis, Market Research, Analytics, Microsoft Excel, Access, Business Process..., Business Intelligence, Project Management, Strategic Planning, Financial Analysis, Analysis, Process Improvement, Management Consulting
Education
Northwestern University - Kellogg School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
University of Kansas 2003 — 2008
Bachelor of Science, Finance, Communications
Brandon Petty's Service Management Group Experience June 2010 - January 2012
Job Business Analyst at Staples Promotional Products
Industry Consumer Goods
Experience
Staples Promotional Products January 2012 - Present
Service Management Group June 2010 - January 2012
Service Management Group October 2008 - June 2010
National Seminars Group 2002 - 2008
Skills
Market Research, Marketing, Team Leadership, Marketing Research, Analysis, Marketing Communications, Access, Project Management, Customer Insight, Data Analysis, Leadership, Analytics, Marketing Strategy, Account Management, CRM, Salesforce.com
Education
Rockhurst University 2003 — 2006
MBA
The University of Kansas 1997 — 2002
B.S., Sports Management
Staples Promotional Products January 2012 - Present
Service Management Group June 2010 - January 2012
Service Management Group October 2008 - June 2010
National Seminars Group 2002 - 2008
Skills
Market Research, Marketing, Team Leadership, Marketing Research, Analysis, Marketing Communications, Access, Project Management, Customer Insight, Data Analysis, Leadership, Analytics, Marketing Strategy, Account Management, CRM, Salesforce.com
Education
Rockhurst University 2003 — 2006
MBA
The University of Kansas 1997 — 2002
B.S., Sports Management
Guido Paolano's Service Management Group Experience March 2011 - November 2011
Job .Net MVC Developer at Tiversa
Industry Information Technology and Services
Experience
Tiversa May 2014 - Present
All Covered April 2013 - May 2014
EDMC October 2011 - April 2013
Service Management Group March 2011 - November 2011
Service Management Group March 2010 - March 2011
Service Management Group March 2007 - November 2010
Skills
ITIL v3 Foundations..., Analysis, Active Directory, SAS, Data Analysis, Market Research, Analytics, Windows Server, Access, Survey Design, .NET, ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, Microsoft SQL Server, Microsoft Specialist -..., ITIL, SPSS, Quantitative Research, Team Leadership, Marketing Research, Statistics, SQL, Database Design, SSRS, Databases, T-SQL, Business Intelligence, SSIS, Visio, Beer
Education
University of Missouri-Kansas City 2003 — 2008
MA, Sociology
University of Missouri-Columbia 1991 — 2001
BA, English
Tiversa May 2014 - Present
All Covered April 2013 - May 2014
EDMC October 2011 - April 2013
Service Management Group March 2011 - November 2011
Service Management Group March 2010 - March 2011
Service Management Group March 2007 - November 2010
Skills
ITIL v3 Foundations..., Analysis, Active Directory, SAS, Data Analysis, Market Research, Analytics, Windows Server, Access, Survey Design, .NET, ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, Microsoft SQL Server, Microsoft Specialist -..., ITIL, SPSS, Quantitative Research, Team Leadership, Marketing Research, Statistics, SQL, Database Design, SSRS, Databases, T-SQL, Business Intelligence, SSIS, Visio, Beer
Education
University of Missouri-Kansas City 2003 — 2008
MA, Sociology
University of Missouri-Columbia 1991 — 2001
BA, English
Kristi Nickl's Service Management Group Experience January 2005 - Present
Job Senior Project Manager at Service Management Group
Industry Market Research
Experience
Service Management Group January 2005 - Present
Johnson County Shelter Workshop January 2004 - May 2004
Skills
Market Research, PowerPoint, Public Speaking, Excel, Customer Relations, Event Planning, Process Improvement, Social Media, Team Leadership, Word, Analysis, Strategic Planning, SPSS, Customer Service, Project Management, Marketing Research, Data Analysis, Microsoft Excel, Questionnaire Design, Analytics, Customer Insight, Survey Design, Marketing, Marketing Strategy, Quantitative Research, Survey Research, CRM, Segmentation, Competitive Intelligence, Market Analysis, Qualitative Research, Consumer Behaviour, Competitive Analysis
Education
University of Central Missouri 2001 — 2004
Bachelor, Marketing
Service Management Group January 2005 - Present
Johnson County Shelter Workshop January 2004 - May 2004
Skills
Market Research, PowerPoint, Public Speaking, Excel, Customer Relations, Event Planning, Process Improvement, Social Media, Team Leadership, Word, Analysis, Strategic Planning, SPSS, Customer Service, Project Management, Marketing Research, Data Analysis, Microsoft Excel, Questionnaire Design, Analytics, Customer Insight, Survey Design, Marketing, Marketing Strategy, Quantitative Research, Survey Research, CRM, Segmentation, Competitive Intelligence, Market Analysis, Qualitative Research, Consumer Behaviour, Competitive Analysis
Education
University of Central Missouri 2001 — 2004
Bachelor, Marketing
Nathan Pennington's Service Management Group Experience July 2008 - January 2009
Job NaN
Industry Computer Software
Experience
NecesSea October 2012 - May 2014
Deloitte Consulting January 2012 - October 2012
Geocent May 2009 - January 2012
Service Management Group July 2008 - January 2009
BearingPoint July 2006 - April 2008
Skills
.NET, C#, SharePoint, Web Applications, VB.NET, ASP.NET, Visual Studio, Agile Methodologies, XML, Microsoft SQL Server, SQL, Java, Scrum, Software Development, Requirements Analysis
Education
The University of Southern Mississippi 1998 — 2006
Bachelor of Science in Computer Science
NecesSea October 2012 - May 2014
Deloitte Consulting January 2012 - October 2012
Geocent May 2009 - January 2012
Service Management Group July 2008 - January 2009
BearingPoint July 2006 - April 2008
Skills
.NET, C#, SharePoint, Web Applications, VB.NET, ASP.NET, Visual Studio, Agile Methodologies, XML, Microsoft SQL Server, SQL, Java, Scrum, Software Development, Requirements Analysis
Education
The University of Southern Mississippi 1998 — 2006
Bachelor of Science in Computer Science
Becca Thompson's Service Management Group Experience May 2006 - August 2006
Job Interactive Project Manager at Brief Media
Industry Publishing
Experience
Brief Media August 2012 - Present
Financial Planning Association March 2009 - November 2012
Aerotek September 2008 - December 2008
University of Kansas January 2008 - May 2008
Wakarusa Music Festival May 2007 - June 2007
Service Management Group May 2006 - August 2006
Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Wordpress, Web Content Management, Editing, Management, Marketing Communications, Project Planning, Marketing, Social Media, Public Relations, Social Media Marketing
Education
University of Kansas 2004 — 2008
Journalism, Strategic Communication
Brief Media August 2012 - Present
Financial Planning Association March 2009 - November 2012
Aerotek September 2008 - December 2008
University of Kansas January 2008 - May 2008
Wakarusa Music Festival May 2007 - June 2007
Service Management Group May 2006 - August 2006
Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Wordpress, Web Content Management, Editing, Management, Marketing Communications, Project Planning, Marketing, Social Media, Public Relations, Social Media Marketing
Education
University of Kansas 2004 — 2008
Journalism, Strategic Communication
Shweta Murari's Service Management Group Experience May 2009 - March 2010
Job Sr. Business Information Systems Analyst at Medical College of Wisconsin
Industry Information Technology and Services
Experience
Medical College of Wisconsin April 2015 - Present
CareFirst BlueCross BlueShield April 2013 - March 2015
AIG SunAmerica March 2012 - December 2012
Meijer January 2011 - February 2012
Lehigh Hanson November 2010 - January 2011
Meijer July 2010 - October 2010
Baanyan Software Services April 2010 - July 2010
Service Management Group May 2009 - March 2010
Skills
SSRS, SQL, Microsoft SQL Server, Business Intelligence, SQL Server 2000-2008, SDLC, SSIS, ETL, T-SQL, Data Warehousing, Data Modeling, Java Enterprise Edition, XML, SSRS, SSIS, SSAS, VB.NET, C#, VB.NET, Cognos, QlikView Development
Education
Texas A&M University-Kingsville 2008 — 2008
Masters, Computer Science
Medical College of Wisconsin April 2015 - Present
CareFirst BlueCross BlueShield April 2013 - March 2015
AIG SunAmerica March 2012 - December 2012
Meijer January 2011 - February 2012
Lehigh Hanson November 2010 - January 2011
Meijer July 2010 - October 2010
Baanyan Software Services April 2010 - July 2010
Service Management Group May 2009 - March 2010
Skills
SSRS, SQL, Microsoft SQL Server, Business Intelligence, SQL Server 2000-2008, SDLC, SSIS, ETL, T-SQL, Data Warehousing, Data Modeling, Java Enterprise Edition, XML, SSRS, SSIS, SSAS, VB.NET, C#, VB.NET, Cognos, QlikView Development
Education
Texas A&M University-Kingsville 2008 — 2008
Masters, Computer Science
Abbie Cox's Service Management Group Experience February 2008 - October 2012
Job International Business, Management and Marketing
Industry Market Research
Experience
Service Management Group February 2008 - October 2012
Regis Corporation February 2005 - August 2007
Skills
Market Research, Customer Insight, Marketing Communications, Market Analysis, Management, Marketing Research, Marketing Strategy, Digital Marketing, Competitive Intelligence, Advertising, Strategic Planning, Data Analysis, Analytics, Account Management, Integrated Marketing, Competitive Analysis, Segmentation, Direct Marketing, Marketing Management, CRM, Online Advertising, Email Marketing, Strategy
Education
The American University of Paris 2000 — 2004
BA, International Politics, History, French
University of Nebraska-Lincoln 1999 — 2000
Millard West High School
Service Management Group February 2008 - October 2012
Regis Corporation February 2005 - August 2007
Skills
Market Research, Customer Insight, Marketing Communications, Market Analysis, Management, Marketing Research, Marketing Strategy, Digital Marketing, Competitive Intelligence, Advertising, Strategic Planning, Data Analysis, Analytics, Account Management, Integrated Marketing, Competitive Analysis, Segmentation, Direct Marketing, Marketing Management, CRM, Online Advertising, Email Marketing, Strategy
Education
The American University of Paris 2000 — 2004
BA, International Politics, History, French
University of Nebraska-Lincoln 1999 — 2000
Millard West High School
Cynthia Fry's Service Management Group Experience May 2010 - September 2011
Job Business Analyst at Sprint
Industry Consumer Services
Experience
Sprint April 2015 - Present
Sprint May 2014 - Present
Fusion Solutions November 2011 - May 2014
Service Management Group May 2010 - September 2011
US Census Bureau April 2010 - May 2010
Borders March 2001 - September 2009
Federated Mutual Insurance March 1997 - June 2000
Sprint North supply 1995 - 1997
Skills
Powerpoint, Word, Excel, Access, Salesforce.com, Event Planning, Client Relationship..., Grief Counseling, Outlook, PowerPoint, Project Management, Microsoft Word, Microsoft Excel, Training, Administrative..., Project Planning, Time Management, Employee Training, Retail
Education
University of Kansas
BA, Psychology
University of Missouri-Kansas City
MA, Counseling Psychology
Sprint April 2015 - Present
Sprint May 2014 - Present
Fusion Solutions November 2011 - May 2014
Service Management Group May 2010 - September 2011
US Census Bureau April 2010 - May 2010
Borders March 2001 - September 2009
Federated Mutual Insurance March 1997 - June 2000
Sprint North supply 1995 - 1997
Skills
Powerpoint, Word, Excel, Access, Salesforce.com, Event Planning, Client Relationship..., Grief Counseling, Outlook, PowerPoint, Project Management, Microsoft Word, Microsoft Excel, Training, Administrative..., Project Planning, Time Management, Employee Training, Retail
Education
University of Kansas
BA, Psychology
University of Missouri-Kansas City
MA, Counseling Psychology
Kristy Wieland's Service Management Group Experience February 2012 - August 2013
Job
Industry Market Research
Experience
Amazing Surf Adventures September 2014 - Present
Service Management Group February 2012 - August 2013
Service Management Group June 2011 - January 2012
UMKC March 2009 - July 2011
Cactus Software December 2007 - September 2010
Saint Luke's Health Systems December 2006 - December 2009
Kansas State University September 2004 - September 2006
Skills
Survey Design, Qualitative Research, Customer Service, Market Research, Survey Research, Questionnaire Design, Customer Insight, SPSS, Research Design, Marketing Research, Data Analysis, Statistics, Analytics, Analysis, Leadership, Statistical Modeling, SAS, Access, Research, Linear Regression, Project Management, Healthcare, Fundraising, Training
Education
The University of Kansas 2002 — 2004
BS
Amazing Surf Adventures September 2014 - Present
Service Management Group February 2012 - August 2013
Service Management Group June 2011 - January 2012
UMKC March 2009 - July 2011
Cactus Software December 2007 - September 2010
Saint Luke's Health Systems December 2006 - December 2009
Kansas State University September 2004 - September 2006
Skills
Survey Design, Qualitative Research, Customer Service, Market Research, Survey Research, Questionnaire Design, Customer Insight, SPSS, Research Design, Marketing Research, Data Analysis, Statistics, Analytics, Analysis, Leadership, Statistical Modeling, SAS, Access, Research, Linear Regression, Project Management, Healthcare, Fundraising, Training
Education
The University of Kansas 2002 — 2004
BS
Terry Pan's Service Management Group Experience October 2010 - September 2011
Job Director of Pricing at Sears Holdings Corporation
Industry Retail
Experience
Sears Holdings Corporation December 2012 - Present
Caesars Entertainment Corporation September 2011 - December 2012
Service Management Group October 2010 - September 2011
Illuminas May 2008 - October 2010
Pacific Institute for Research and Evaluation July 2004 - January 2008
Skills
Business Intelligence, SAS programming, Quantitative Analytics, Quantitative Research, Data Mining, Predictive Modeling, Statistical Modeling, Analysis, Segmentation, Market Research, Time Series Analysis, Logistic Regression, Competitive Intelligence, CRM, SQL, SPSS, SAS Programming, Data Analysis
Education
University of Louisville 2001 — 2005
PhD, Public Policy
University of Louisville 1997 — 1999
Master of Arts, Sociology
Sears Holdings Corporation December 2012 - Present
Caesars Entertainment Corporation September 2011 - December 2012
Service Management Group October 2010 - September 2011
Illuminas May 2008 - October 2010
Pacific Institute for Research and Evaluation July 2004 - January 2008
Skills
Business Intelligence, SAS programming, Quantitative Analytics, Quantitative Research, Data Mining, Predictive Modeling, Statistical Modeling, Analysis, Segmentation, Market Research, Time Series Analysis, Logistic Regression, Competitive Intelligence, CRM, SQL, SPSS, SAS Programming, Data Analysis
Education
University of Louisville 2001 — 2005
PhD, Public Policy
University of Louisville 1997 — 1999
Master of Arts, Sociology
Brian Hartley's Service Management Group Experience December 2006 - August 2011
Job Vice President, Client Services at Saepio Technologies
Industry Computer Software
Experience
Saepio Technologies October 2013 - Present
Saepio Technologies October 2012 - October 2013
Saepio Technologies August 2011 - October 2012
Service Management Group December 2006 - August 2011
The Marketing Arm November 2004 - October 2006
Skills
Analytics, Budgets, Analysis, Marketing Automation, SaaS, Marketing Research, Project Management, Team Leadership, CRM, Business Intelligence, Consulting, Salesforce.com, Management, Strategy, Mobile Marketing
Education
University of Missouri-Columbia, College of Business 2000 — 2004
BSBA, Marketing
Saepio Technologies October 2013 - Present
Saepio Technologies October 2012 - October 2013
Saepio Technologies August 2011 - October 2012
Service Management Group December 2006 - August 2011
The Marketing Arm November 2004 - October 2006
Skills
Analytics, Budgets, Analysis, Marketing Automation, SaaS, Marketing Research, Project Management, Team Leadership, CRM, Business Intelligence, Consulting, Salesforce.com, Management, Strategy, Mobile Marketing
Education
University of Missouri-Columbia, College of Business 2000 — 2004
BSBA, Marketing
Tommy Comesana's Service Management Group Experience May 2008 - May 2009
Job Software Engineer III at CareerBuilder.com
Industry Computer Software
Experience
CareerBuilder.com September 2011 - Present
Bentley Systems July 2009 - September 2011
Service Management Group May 2008 - May 2009
Skills
.NET, ASP.NET, Visual Studio, C#, Agile Methodologies, VB.NET, Microsoft SQL Server, JavaScript, CSS, jQuery, SQL, AJAX, C, C++, Scrum, OOP, Software Engineering, Object Oriented Design, Eclipse
Education
University of Southern Mississippi 2005 — 2009
Bachelors of Science, Computer Science
CareerBuilder.com September 2011 - Present
Bentley Systems July 2009 - September 2011
Service Management Group May 2008 - May 2009
Skills
.NET, ASP.NET, Visual Studio, C#, Agile Methodologies, VB.NET, Microsoft SQL Server, JavaScript, CSS, jQuery, SQL, AJAX, C, C++, Scrum, OOP, Software Engineering, Object Oriented Design, Eclipse
Education
University of Southern Mississippi 2005 — 2009
Bachelors of Science, Computer Science
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY