Experience
Amazon  September 2014 - Present
Tech Specialties   February 2010 - September 2014
Level 3 Communications  September 2013 - August 2014
Synergy Services   June 2013 - September 2013
Petra Industries  November 2009 - January 2010
OfficeMax  February 2009 - October 2009
Dell  May 2008 - December 2008
Dell  April 2007 - April 2008
Dell  September 2006 - March 2007
Ad Specialties of Stillwater   August 2005 - August 2006

Skills
Servers, Virtualization, Networking, Troubleshooting, VPN, Windows Server, Firewalls, Routers, Network Administration, Linux, Switches, Hardware, Network Security, Computer Hardware, Customer Service, Windows 7, IT Management, CentOS, Bash, Storage Area Networks, Shell Scripting, Microsoft Technologies, Network Design, Apache, DNS, Software, IT Solutions, Debian, OSX, iSCSI, Solaris, ZFS, IT Operations, Load Balancing, Permissions, Automation, Scripting, Python, Javascript

Education
Western Governors University   2009 — 2012
BSC, Networks Design and Management

University of Oklahoma   2001 — 2006
English

SHS   1998 — 2001

Experience
Nature Healing Nature   August 2005 - Present
Synergy Services   May 1979 - Present
The Center For Rainwater Harvesting   January 2005 - Present

Skills
Process Controls, Water Sanitation and..., Incineration..., Waste Fuel Utilizations, Combustion Controls and..., Plant optimization, Control Tuning and..., Behavior Change in..., Water Purification, Rainwater Harvesting, All Microsoft WORD..., Operator, Engineer,..., NFPA, API, UPC, Code..., Identifying Stakeholders, Identifying Core Issues..., Simplifying Complex..., Engineering, Water, Control Systems Design, Petrochemical, Troubleshooting, Climate Change, Water Treatment, Process Control, Program Management, Team Building, Nonprofits, Sustainability, Fundraising, Management, Training, Leadership

Education
Texas A&M University   1970 — 1974
Bachelor's of Science, Electrical Engineering with a minor in Math

Experience
Synergy Services   June 2004 - Present
The North Highland Company  July 2013 - February 2014
Denali Group  July 2011 - December 2012
Deloitte Consulting  July 1994 - 2001
Texas Instruments  1985 - 1994

Skills
Business Process..., Leadership, Process Improvement, Change Management, Training, Strategy, Strategic Sourcing, Sourcing, Budgets, Procurement, Supply Chain Management, Business Process, ERP, Negotiation, Supply Chain, Account Management, Telecommunications, Mergers, Organizational..., Organizational Design

Education
The University of Texas at Austin - The Red McCombs School of Business   1998 — 2000
MBA, Business Administration

Southern Methodist University - Cox School of Business   1990 — 1994
Bachelors Business Administration, Marketing

Experience
Experian  February 2015 - Present
Synergy Services   February 2015 - Present
Saddleback Church  May 2014 - December 2014
Saddleback Church  May 2012 - July 2013
University of Southern California  2011 - 2011

Skills
Music, Photoshop, Audio Engineering, Graphic Design, Social Networking, Video Production, Teaching, Public Speaking, Video Editing, Mac, Video, Final Cut Pro, Event Management, Customer Service, Web Design, Photography, Videography, Editing, Social Media, Leadership, Event Planning, Lighting, Music Theory, Nonprofits, Microsoft Office

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2013 — 2016

Saddleback College   2012 — 2013
Associate's Degree, Economics, Liberal Arts

Experience
Red Canyon Engineering & Software  June 2015 - Present
Synergy Services   July 2012 - May 2014
MediaNews Group  January 2012 - July 2012

Skills
Payroll Taxes, Management, Payroll, Process Improvement, Accounts Payable, Research, Public Speaking, Training, Accounting, Human Resources, Income Tax, Contingent Workforce, Rent Manager, QuickBooks, Bookkeeping, ADP Payroll, Forecasting

Education
University of Colorado at Denver   2014 — 2015
Master of Business Administration (MBA)

Experience
Life Time - The Healthy Way of Life Company  May 2014 - August 2014
Synergy Services   September 2013 - August 2014
Equifax  June 2013 - August 2013
Life Time - The Healthy Way of Life Company  May 2013 - August 2013
Mentor Me- North Georgia, Inc.   May 2009 - August 2009

Skills
Graphic Design, Marketing Communications, Dreamweaver, Adobe Creative Suite, InDesign, Microsoft Office, Leadership, Marketing, Social Media, Project Management

Education
The University of Georgia   2013 — 2015
Bachelor of Arts (B.A.), Communication Studies and Studio Art

Georgia Southern University   2011 — 2013
Bachelor of Fine Arts (BFA), Graphic Design

Northview High School   2007 — 2011
Diploma

Experience
Point B  November 2014 - Present
Synergy Services   April 2014 - October 2014
Versa Resources  November 2013 - April 2014
PACE Engineers, Inc.   November 2011 - October 2013
PACE Engineers, Inc.   January 2007 - October 2013
PACE Engineers, Inc.   August 2010 - November 2011
Site Development Associates, LLC   January 2006 - January 2007
HNTB  August 2002 - January 2006
Entranco  May 2001 - August 2001
City of Kirkland  May 1999 - August 1999

Skills
Project Management, MS Project, Site Development, Structural Engineering, Technical Writing, Project Scope..., Team Leadership, Organization, Engineering, Drainage, Analysis, Grading, Proposal Writing, Cross-functional Team..., Microsoft Project

Education
Gonzaga University   1998 — 2002
Bachelor of Science (B.S.), Civil Engineering

Experience
TokenEx, LLC   March 2014 - Present
Level 3 Communications  April 2011 - September 2013
Synergy Services   March 2010 - March 2011
Synergy Services   July 2006 - July 2007
WilTel Communications  April 1998 - January 2006

Skills
Certified Scrum Master..., Agile & Waterfall..., Project Management, Agile Project Management, Telecommunications, SDLC, PMP, Enterprise Architecture, Data Center, Agile Methodologies, Requirements Gathering, Integration, Vendor Management, Testing, Business Analysis, Scrum, Process Improvement, Management, Disaster Recovery, Leadership, Requirements Analysis, Cloud Computing

Education
Southern Methodist University   1993 — 1997
Bachelor's degree, Mechanical Engineering

Experience
Synergy Services   September 2015 - Present
Verizon  January 2009 - August 2015
Verizon  July 2013 - January 2015

Skills
Six Sigma, Telecommunications, Cross-functional Team..., Product Management, Program Management, Process Improvement, Business Analysis, Team Leadership, Strategic Partnerships, Product Marketing, Strategy, Marketing Strategy, Marketing, CRM, Competitive Analysis, Digital Marketing, Integrated Marketing, Vendor Management, Solution Selling, Project Governance, Analytics, Business Development, Go-to-market Strategy, Salesforce.com

Education
Northeastern University   1994 — 1996
Master of Business Administration (MBA)

Experience
Cisco  April 2015 - Present
Synergy Services   February 2015 - March 2015
CA Technologies  September 2012 - January 2015
CA Technologies  January 1996 - August 2012
CA  January 1987 - December 1995
California Software  June 1980 - June 1986
Triangle Software   April 1980 - June 1982
Imperial Oil  April 1970 - February 1978

Skills
Enterprise Architecture, Enterprise Software, Cloud Computing, Agile Methodologies, SOA, SaaS, Distributed Systems, Software Development, Solution Architecture, Integration, Java, Architecture, Scrum, Web Services, Java Enterprise Edition, JavaScript, Software Engineering, Software Project..., XML, Unix, C++, REST, System Architecture, Data Warehousing, Databases, Big Data, Software Design, SDLC, Agile Project Management, Mobile Applications, Scalability, Web Applications, Eclipse, Amazon Web Services..., Tomcat, Perl, SOAP, Ant, Design Patterns, Middleware, Spring, Identity Management, Docker, Golang, Node.js

Education
University of California, Berkeley   1980 — 1983
MBA, Finance

University of Waterloo   1969 — 1974
B.Math, Computer Science

Experience
Synergy Services   November 2014 - Present
Maguire Disability Law   September 2012 - October 2014
Maguire Disability Law   May 2011 - September 2012
Committee for Public Counsel Services  January 2012 - May 2012

Skills
Legal Writing, Legal Advice, Legal Research, Courts, Legal Assistance, Appeals, Personal Injury, Westlaw, Mediation, Criminal Law, Hearings, Criminal Defense, Social Security..., Disability Law, Administrative Law

Education
Roger Williams University School of Law   2009 — 2012
Doctor of Law (J.D.), Law

Suffolk University   2006 — 2008
Bachelor of Science (BS), Political Science and Government

Assumption College   2004 — 2006

Experience
Catholic Health Partners  February 2013 - Present
Synergy Services   March 2010 - February 2013
Virtual Technologies Group  March 2005 - March 2010

Skills
Healthcare, Hospitals, Epic Systems, Research, Healthcare Information..., Process Improvement, Leadership, Networking, Hardware, System Deployment, Printers, Troubleshooting, Software Documentation

Education
James A Rhodes State College   1999 — 2001
Networking, Computer Systems Networking and Telecommunications, 3.4

Lima Technical College   1999 — 2001
Applied Associate of Business - Networking, Network and System Administration/Administrator, 3.4

Experience
NTT Data Corporation  January 2013 - September 2015
Synergy Services   September 2012 - December 2012
The Hartford  December 2006 - August 2012
Travelers  March 2005 - October 2005
RCN  May 1999 - September 2003
Town of Southwick, MA   May 1998 - May 2003
Tri-County Youth Programs   September 1998 - May 1999
Tri-County Youth Programs   June 1998 - September 1998

Skills
aduc, Active Directory, VPN, SSL, HTML, Network Administration, Network Security, Domain Controller, Windows Server, Windows, Microsoft Office, Citrix, VMware, Routers, Cisco Technologies, Wireless Networking, Internet, BMC Remedy, HP Service Desk, Dameware, Remote Desktop, Linux, Learning Theory, Social Statistics, Contract Law, ADUC, Call Centers, Troubleshooting, Technical Support, Windows 7, SharePoint, Service Desk, Disaster Recovery, Unix, System Deployment, Laptops, XP, Software Documentation, Lotus Notes, Servers, Windows XP, Help Desk Support, Microsoft Exchange, Operating Systems, Software Installation, Hardware, Computer Hardware, Security, DNS, Networking

Education
Porter and Chester Institute   2003 — 2004
Computer Network Professional, MCSE +Security

Western New England College   1993 — 1996
Bachelor of Arts (B.A.), Psychology

Holyoke Community College   1991 — 1993
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
Avaya  August 2015 - Present
CSC  July 2012 - July 2015
Synergy Services   August 2011 - July 2012
WorldLink Communications   February 2006 - December 2008

Skills
HPSM, Network Administration, Hardware Architecture, Imaging and Deployment, Windows XP Pro, Vista,..., Microsoft Office..., Network Services, Windows Server 2008, Internet Security, IBM ThinkPad, Mac OS X, Virus Removal Tools, Proxy, Print Servers, Backup & Restore, TCP/IP, VPN, DNS, OS X, Windows Server, Cisco Routers, Cisco Switches, SSL Certificates, Spanning Tree, Redundancy Protocols..., SNMP, Syslog and Netflow, IP Routing protocols..., LAN technologies..., WAN technologies (Frame..., Active Directory..., Avaya IP Phones, TeamViewer

Education
UMass Lowell   2015 — 2017
Bachelor's degree, Information Technology

Bunker Hill Community College   2012 — 2014
Associate's degree, Information Technology

Shafston International College   2009 — 2010
Certificate, Hospitality Administration/Management, A

Peoples' College   2002 — 2005
High School, Business Administration and Management, General, B+

Experience
Xerox  January 2013 - Present
Synergy Services   December 2011 - July 2012
CGS  November 2008 - August 2010
CGS  January 2007 - November 2008
CGS  August 2005 - November 2008
CGS  May 1998 - January 2007
CGS  June 1996 - May 1998

Skills
Software Documentation, Quality Assurance, Access, Process Improvement, Databases, Microsoft Office, Business Process, Analysis, Technical Support, CRM, Training, Call Centers, Lotus Notes, Staffing Analysis, Database Admin, Troubleshooting, Microsoft Excel, Management, Workforce Management, Technical Training, SQL, Database Design, Customer Satisfaction, SDLC, Spreadsheets, Business Process..., RDBMS, ACD, Metrics Definition, IEX, BPO, Business Analysis, Data Analysis, Team Leadership, Workforce Planning, Analytics, Technical Writing, Help Desk Support, Avaya, Visio, Vendor Management, Customer Experience, Human Resources, SharePoint, Resource Management, Project Management, Outsourcing, Leadership, Cross-functional Team..., Customer Service

Education
University of Florida   1986 — 1990
B.S.E., Materials Science and Engineering

Experience
Synergy Services   October 2014 - May 2015
Ana G. Mendez University System  April 2010 - January 2014
Ker's WingHouse  December 2007 - December 2009
HSBC  May 2005 - December 2007
Herrle Communications Group  October 2002 - July 2003

Skills
Budgeting, Media Planning, Public Relations, Advertising, Promotions, Negotiation, Planning, Budgets, Marketing Communications, Project Planning, Recruiting, Marketing, Event Planning, Market Research, Strategy, Management, Business Development, Sales, Social Media, Integrated Marketing, Marketing Strategy

Education
University of South Florida   2003 — 2004
Masters of Business Administration, Advanced Marketing, Management

Florida State University - College of Business   1999 — 2002
Bachelor of Science, Marketing, Multinational Business Operations

Experience
Corizon Health  September 2014 - Present
Synergy Services   July 2014 - September 2014
Signature Psychiatric Hospital   September 2013 - May 2014
Research Psychiatric Center  September 2012 - September 2013
Children's Division  March 2012 - January 2013
Research Psychiatric Centers   August 2011 - May 2012
Tri-County Mental Health  August 2010 - October 2011
Healthy Families Counseling and Support  August 2010 - May 2011

Skills
Mental Health, Family Therapy, Crisis Intervention, Group Therapy, Case Managment, Mental Health Counseling, Psychosocial, Adolescents, Psychology, Behavioral Health, Biopsychosocial..., Child Welfare, Case Management Services, Program Evaluation, Cultural Awareness, Individual Counselling, Dual Diagnosis, Substance Use Disorders, Therapeutic Crisis..., Chemical Dependency, Solution Focused, Suicide Assessment, Therapists, Harm Reduction, DSM-IV, Intakes, Substance Abuse..., Microsoft Office, Cpr Certified, Post Traumatic Stress, Co-occurring Disorders, Family Services, Adolescent Therapy, Mental Health Treatment, Community Mental Health, Case Management, Referrals, Crisis Counselling, Trauma Work, Utilization Review, TF-CBT

Education
University of Missouri-Kansas City   2009 — 2012
MSW, Social Work

University of Missouri-Kansas City   2004 — 2008
BA, Psychology

Lawson Highschool   2001 — 2004
High School Diploma, graduated

Experience
Bruckner Services   January 2004 - Present
Pearson Education, Chandler, AZ   April 2011 - November 2012
Synergy Services   November 2010 - April 2011
Qwest Communications  May 2004 - December 2009
Qwest Communications  May 2001 - May 2004
Qwest  April 2000 - May 2004
Qwest  August 1998 - April 2000
SBC / Pacific Bell  July 1995 - December 1997
SBC / Pacific Bell  December 1994 - July 1995
SBC / Pacific Bell  April 1992 - November 1994

Skills
Project Management, Customer Experience, Marketing Strategy, Marketing Communications, Change Management, Process Improvement, Service Quality, Sales Management, Telecommunications, Marketing, Product Development, Product Management, Strategy, Team Leadership, Program Management, Product Marketing, Vendor Management, Management, Leadership, Marketing Management, Customer Service, Call Centers, Competitive Analysis, Analysis, Project Planning

Education
University of San Francisco   1990 — 1991
B.S., Organizational Development (4.0)

Columbia School of Business - Executive Training
Market Management Executive Trg Class, Market Management

M.I.T. Sloan School of Mgt- Executive Sessions
Core Competency Sessions, Organizational Learning

The Juran Institue
Business Process Quality Mgt Course, Quality Control- Business Improvement

Washington Campus Consortium
Exec. Program, Public Policy and Business

Experience
Experian  June 2015 - Present
Experian  November 2014 - June 2015
Synergy Services   August 2014 - November 2014
Kevin R. Clements Consulting   January 2014 - August 2014
CoreLogic Credco (formerly First American Credco)   2002 - 2014
First American Fastrack   2000 - 2002
Reynolds and Reynolds  1982 - 2000

Skills
Product Marketing, General Management, Strategic Partnerships, Customer Relations, Operations Management, Supervisory Skills, Financial Planning, Budgeting, Customer Service, New Business Development, Product Management, Strategic Planning, Marketing Strategy, P&L Management, Business Strategy, Management, Budgets, Account Management, Business Development, Leadership, Lead Generation, Contract Negotiation, Sales, CRM, Executive Management, Marketing, Sales Process, Solution Selling, Customer Retention, Product Development, Team Leadership, Customer Satisfaction, Training, Outsourcing, Mergers & Acquisitions, Salesforce.com, Selling, Cross-functional Team..., Competitive Analysis, SaaS, Vendor Management, Sales Operations, B2B, Start-ups, Sales Management, Process Improvement, Project Planning, Team Building, Direct Sales, Forecasting

Education
Pragmatic Marketing Seminars   2015 — 2015
Foundation, Focus

University of Dayton   1978 — 1982
BS, Business Administration

Dartmouth - Tuck Business School
Executive Education

Experience
PwC  January 2015 - Present
Synergy Services   August 2013 - August 2014
PwC  January 2013 - April 2013
Florida Atlantic University  August 2012 - December 2012

Skills
Accounting, Financial Accounting, Financial Analysis, Corporate Tax, Income Tax, Microsoft Excel, GAAP

Education
Florida Atlantic University   2013 — 2014
Master's Degree, Masters of Taxation, 3.8

Florida Atlantic University   2012 — 2013
Bachelor's Degree, Bachelor of Science in Accounting, Minor in Economics, 4.0

Experience
CA Technologies  April 2015 - Present
Synergy Services   March 2014 - April 2015
CA Technologies  2013 - 2013
Ockanickon Scout Reservation  June 2011 - August 2012
Ockanickon Scout Reservation  June 2010 - August 2010

Skills
Curriculum Development, Presentations, Java, Prezi, Oracle Application..., Visio, Microsoft Word, Microsoft Excel, PowerPoint, Team Leadership, Leadership, Public Speaking, Microsoft Office, Volunteer Management

Education
Lehigh University - College of Business and Economics   2009 — 2013
Bachelor of Science (B.S.), Majoring in: Marketing, Business Information Systems; Minoring in: General Psychology

Lehigh University

Experience
Bass Pro Shops  April 2015 - Present
Riley's Waterfowl Guide   September 2006 - Present
Synergy Services   June 2014 - August 2014
Dell  May 2011 - October 2013
Dell  September 2010 - April 2011
Dell  October 2000 - January 2011
Willis and Associates   July 1998 - May 1999
Illinois Farm Bureau  November 1997 - May 1998
U.S. Meat Export Federation   February 1994 - August 1997
Southern Forest Products Association  February 1989 - January 1994

Skills
Cross-functional Team..., Program Management, Business Process..., Project Management, Management, Leadership, Analysis, Sales Operations, Operations Management, Salesforce.com, Strategic Partnerships, Strategic Planning, Executive Management, Start-ups, Project Planning, Business Planning, Process Improvement, Vendor Management, Strategy, Product Marketing, Team Management, Team Building, Process Engineering, Product Management, Budgets, Marketing, Cross-functional..., Program Evaluation, Problem Solving, Market Research, CRM, PMP®, PMO, Premiere, Nonprofits, Business Analysis, Business Development, Visio, MS Project, Non-profits, B2B, Microsoft Excel, Microsoft Office, PowerPoint, Adobe Acrobat, Microsoft Word, Retail Sales

Education
Texas Tech University   1974 — 1976
M.S., Agricultural Economics

Texas Tech University   1971 — 1974
B.S., Agricultural Economics

United States Military Academy at West Point   1969 — 1971
None, Engineering

Experience
Experis  August 2014 - Present
Synergy Services   June 2013 - August 2014
IQNavigator  December 2010 - January 2013
Technisource  June 2010 - December 2010
Harvey Nash  May 2008 - June 2010
Act-1  2007 - 2008
Spherion Staffing  May 2006 - September 2007
Todays Staffing  2004 - 2006
Todays Staffing  2004 - 2006

Skills
Technical Recruiting, SaaS, Applicant Tracking..., Program Management, Contract Recruitment, Talent Acquisition, Recruiting, Strategic Planning, Management, Business Development, Sales, Team Management, SDLC, Internet Recruiting, New Business Development, Vendor Management, Professional Services, Strategy, Change Management, Sales Management, Process Improvement, Customer Retention, CRM, Outsourcing, Sourcing, Account Management

Education
University of New Hampshire

Experience
Calibre Engineering, Inc.   May 2014 - February 2015
IHS  December 2010 - September 2013
Synergy Services   September 2009 - November 2010

Skills
Sarbanes-Oxley Act, Project Management, Analytics, Microsoft Office, Microsoft Excel, Social Media, Customer Service, SharePoint, Active Directory, Microsoft SQL Server, IT Management, SQL, Data Analysis, Databases

Education
Colorado School of Mines   2005 — 2009
BS, Computational and Applied Mathematics

Experience
enVision Business Consulting  May 2008 - Present
Leprino Foods  August 2009 - February 2011
ProBuild Holdings  January 2010 - June 2010
Gambro Renal Products  August 2009 - January 2010
Johns Manville  May 2008 - April 2009
Synergy Services   November 2007 - April 2008
Sempera  2007 - 2007
Manpower Professional  May 2006 - November 2006
Travco Inc   September 2001 - November 2005
Global Commerce Systems  2000 - September 2001

Education
University of Colorado Boulder   1985 — 1989
BA History, Secondary Teaching Certificate

Experience
Synergy Services   October 2014 - Present
MBO Partners  June 2011 - September 2014
Collabrus  September 2009 - June 2011
M Squared Consulting  June 2007 - August 2009
Collabrus Inc.   June 2007 - August 2009
RightAnswers  October 2006 - June 2007
The Nelson Family of Companies   June 2001 - September 2006
Nelson Staffing Solutions  June 2001 - September 2006
Accountants Plus (Now Nelson & Associates)   June 2001 - September 2006
TechSource (Now Nelson Technology)   June 2001 - September 2006

Skills
Global Business..., Business Development, Business, Email Marketing, Lead Generation, Marketing, E-commerce, Professional Services, Entrepreneurship, Start-ups, Business Strategy, Strategic Planning, Brand Development..., Management Consulting, Contingent Workforce, Social Media Marketing, Executive Management, Messaging, Talent Management, Recruiting, Account Management, Consulting, Strategic Partnerships, Strategy, Enterprise Software, Management, Program Management, Business Planning, Outsourcing, New Business Development, Market Research, Leadership, Marketing Strategy, B2B, Direct Marketing, Sales

Education
University of California, Davis - Graduate School of Management   1997 — 1999
MBA, Marketing/Business strategy

California Polytechnic State University-San Luis Obispo   1985 — 1989
BS, Civil Engineering

Claremont McKenna College   1983 — 1984

Sonoma Valley High School

Experience
Synergy Services   April 2012 - Present
R.D. Telecom, Inc.   July 2007 - April 2012
Getronics  June 2004 - June 2007
Getronics  June 2002 - April 2004
BP  January 2000 - December 2000

Skills
ITIL, PMP, Program Management, Vendor Management, IT Service Management, Service Delivery, IT Management, Project Management, PMO, Project Delivery, Managed Services, Risk Management, Data Center, Telecommunications, Process Improvement, Change Management, MS Project, IT Strategy, Business Continuity, Service Management

Education
Project Management Institute   2006 — 2007
PMP, Project Management

Tulsa Community College   1989 — 1992
Associates, Business

Experience
Farmers Insurance  September 2015 - Present
Swope Health Services  May 2014 - September 2015
Synergy Services   May 2011 - May 2014
Developmental Services of Nebraska  January 2014 - April 2014
Minsky's Pizza Bar   March 2012 - June 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Retail, Volunteer Management, Therapists, Developmental..., Fundraising

Education
Kansas State University   2007 — 2011
Bachelor of Science (BS), Human Development and Family Studies, General

Manhattan Christian College   2006 — 2008
Associate's degree, General Studies

Experience
Synergy Services   May 2010 - Present
Wells Fargo  April 2009 - May 2010

Skills
Accounts Receivable, Process Improvement, Microsoft Excel, Outlook, Access, Microsoft Word, Microsoft Office, Budgets

Education
University of Nebraska at Kearney   2005 — 2008
Bachelor's degree, Business Administration and Management, General

Experience
Synergy Services   July 2015 - Present
Adecco Staffing, USA  January 2008 - April 2015
AppleOne  November 2001 - December 2007
Expertalent   January 2000 - October 2001
Compassion International  April 1998 - December 1999
Advantage Staffing  1997 - 1998
Imprimis Group  1995 - 1997
Zig Ziglar Corp   1994 - 1995
Bluebonnet Savings Bank Fsb   1990 - 1994

Skills
Business Development, Value Based Selling, Sales Management, Sales, Leadership, Talent Acquisition, Recruiting, Full-life Cycle..., Staffing Services, Temporary Staffing, Temporary Placement, Profit & Loss Management, Technical Recruiting, Budgets, Applicant Tracking..., Finance, Executive Search, Mergers & Acquisitions, Banking, Non-profit Leadership, Staffing Industry, Management, Account Management, Sourcing, Contract Recruitment, Internet Recruiting, Talent Management, Employee Relations, Interviews, Onboarding, Team Leadership, Strategy, Vendor Management, Consulting, Human Resources, Performance Management, Strategic Planning

Education
Southern Methodist University
Bachelor's Degree, Accounting and Finance

Southern Methodist University - Cox School of Business
BBA, Accounting/Finance

Experience
Woodbury Spine Wellness Center   November 2014 - May 2015
Xerox  August 2012 - June 2014
Synergy Services   August 2011 - February 2012
Blue Cross Blue Shield of Minnesota  May 2006 - December 2008
Blue Cross Blue Shield of MN  2005 - 2008

Skills
Claim, Customer Service, Time Management, Health Insurance, Leadership, Microsoft Office, Customer Satisfaction, Data Entry, Employee Benefits, Training, Outlook, Payroll, Policy, Program Management

Education
Bryman Institute   2005 — 2005
Diploma, Medical Insurance Billing and Coding, 4.0

Crown College   2000 — 2001

Experience
Changing Concepts   2011 - Present
Kansas City Public schools  2015 - 2015
Synergy Services   2015 - 2015
BTC Building Bright Futures   December 2014 - 2015

Skills
Public Speaking, I have the ability to..., Ability to plan an..., Driving force to..., en set., Marketing Communications, Social Media, Community Outreach, Training

Education
Los Angeles Trade Technical College   2001 — 2003
Associate of Arts (A.A.), Community Planning Economic Development

Southern University and Agricultural and Mechanical College at Baton Rouge   1989 — 1990
Liberal Arts and Sciences/Liberal Studies

Missouri Credentialing Board
Missouri Recovery Support Specialist

Hocker Grove

Experience
City of Virginia Beach  February 2013 - Present
WTKR-TV  June 2014 - August 2014
City of Virginia Beach  February 2012 - February 2013
Clay County Family Court   February 2008 - October 2011
Synergy Services   September 2005 - September 2008
DeLaSalle Education Center  2003 - 2005

Skills
Community Outreach, Nonprofits, Legal Research, Criminal Justice, Government, Leadership Development, Public Policy, Enforcement, Fundraising, Juvenile Law

Education
Norfolk State University   2013 — 2014
Master's of Arts, Media and Communications - Public Relations

Park University   2002 — 2006
Bachelor of Public Administration, Public Administration

Experience
Synergy Services   2010 - Present
Maverick Publishing   2006 - 2009

Skills
Management, Customer Service, Microsoft Office, Budgets, Event Planning, Microsoft Word

Education
Black Hills State University   2000 — 2004
Business Admin / Small Business Management

Experience
Synergy Services   September 2015 - Present
Liberty Heating and Cooling   August 2014 - August 2015
Mechanical Resource   March 2012 - August 2014

Skills
Construction, Construction Management, Contract Management, Sales, Process Scheduler, Customer Service, Negotiation, Budgets, Project Management, Microsoft Office, Contractors, Project Planning, HVAC, Team Building

Education
Middle Tennessee State University   2003 — 2007
Bachelor of Science (BS), Concrete Industry Management

Experience
Synergy Services   April 2015 - Present
Ultimate Medical Academy  April 2014 - April 2015
Paul Mitchell Schools  December 2011 - January 2014
Paul Mitchell Schools  November 2006 - December 2011
T. Rowe Price  April 2003 - November 2006
Clear Channel Radio  June 2000 - September 2002

Skills
Coaching, Teaching, Public Speaking, Strategic Planning, English, Higher Education, Business Strategy, Social Media, Organizational..., Microsoft Office

Education
University of Central Florida   1999 — 2002
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

Experience
Ports America  August 2012 - Present
ProTask Inc   June 2012 - August 2012
Pyramid Consulting Group  April 2011 - July 2011
Synergy Services   November 2010 - April 2011
Computer Sciences Corporation  August 2008 - May 2010
Computer Sciences Corporation  August 2005 - July 2008
Volt Technical Resources  September 2004 - July 2005
The Disney Store  November 2002 - December 2004
PetSmart  March 2001 - November 2002
CMGI  June 1999 - March 2001

Skills
Active Directory, Computer Hardware, Disaster Recovery, Hardware, Help Desk Support, Microsoft Exchange, Servers, System Administration, Technical Support, Software Installation, Windows Server, Windows, Troubleshooting, Security, Networking

Education
George Mason University

University of Phoenix

Experience
United Nations  June 2015 - Present
Synergy Services   2015 - 2015
Daymon Worldwide  2011 - 2014
State of Connecticut  2006 - 2011
Health Net  2005 - 2006
Prime Resources Inc.  2005 - 2005
Progressive Training Associates, Inc.   2004 - 2005
Apollo Group  2002 - 2004
Prudential Financial  1996 - 2002
Coldwell Banker  1994 - 1996

Skills
Performance Enhancement, E-learning, Learning Management, Curriculum Design, Policy, Supervisory Skills, Organizational..., Performance Management, Leadership Development, Instructional Design, Change Management, Team Building, Employee Engagement, Mentoring, Process Improvement, Organizational..., Workforce Planning, Microsoft Office, Administration, Customer Service, Succession Planning, Career Development, PowerPoint, Problem Solving, Visio, Negotiation, Budgeting, Word, Staff Development, Business Strategy, Excel, Outlook, HR Strategy, Conflict Resolution, Program Management, Business Analysis, Organizational Design, Writing, Management Consulting, Public Speaking, Talent Management, Coaching, Employee Relations, Training, Leadership, Human Resources, Management, Budgets, Personnel Management, E-Learning

Education
University of Phoenix   2002 — 2004
M.B.A., eBusiness

Sacred Heart University   1997 — 1998
Graduate Certificate, Human Resources

Sacred Heart University   1991 — 1994
Bachelors, International Business, Economics

Experience
Synergy Services   September 2014 - Present
Synergy Services   June 2013 - Present
Solv Network   March 2012 - December 2013
IQNavigator  2007 - November 2011
Chimes, Inc  2004 - February 2007
Ensemble Chimes Global  February 2007 - 2007
Chimes, Inc  2001 - 2004
DemandTec  2000 - 2001
Razorfish  2000 - 2000
EDS  1995 - 2000

Skills
Human Resources, Leadership, Vendor Management, Professional Services, Applicant Tracking..., Program Management, Contract Negotiation, Strategic Sourcing, Contingent Workforce, Thought Leadership, Program Development, Collaborative Problem..., Talent Acquisition, Recruiting, Sourcing, Business Development, Strategy, Strategic Planning, SaaS, Consulting, Temporary Placement, Outsourcing, CRM

Education
Sonoma State University   1991 — 1995
BS, Business Administration, Human Resources & Organizational Development

Experience
WordSmart Business Services   1990 - Present
WordSmart Business Services   2014 - 2014
Synergy Services   2013 - 2013
Luster National, Inc.   March 2009 - June 2012
EI Technologies, LLC   May 2000 - 2008
Duratek Federal Services, Inc.   May 2003 - July 2005
Enterprise Technology   2003 - 2003
ER Mapper   2000 - 2001
U.S. Geological Survey   April 1974 - September 1998

Skills
Proposal Writing, Strategic Planning, New Business Development, RFP, Program Management, Project Planning, Process Improvement, Project Management, Database Design and..., Igneous Petrology, Terrestrial Volcanism, Contract Management, Business Development, Business Analysis, Management, Analysis, Contract Negotiation, Team Leadership, Government, Competitive Analysis, GIS, Cross-functional Team..., DoD, Budgets, Requirements Analysis, Access, Business Intelligence, Training, Team Building, Management Consulting, Leadership, Strategy, SDLC, Technical Writing, Quality Assurance, Integration, Procurement, Visio, Six Sigma, MS Project, Business Process..., Marketing, Databases, Business Strategy, Risk Management, Earned Value Management, Software Documentation, Consulting, Business Process, CRM

Education
Red Rocks Community College   2000 — 2000
Database Management

University of Denver   1996 — 1996
Environmental Chemistry

The University of New Mexico   1981 — 1989
Ph.D., Geology

Northern Arizona University   1977 — 1980
MS, Geology

Arizona State University   1979 — 1979
Volcanism

University of Maryland College Park   1973 — 1974
Glacial Geology

Community College   1972 — 1972
Black History

University of Florida   1969 — 1971
BS, Geology

Miami Dade College   1966 — 1969
AS, Science

University of Miami   1965 — 1966
Computer Science - Fortran

Experience
Synergy Services   September 2013 - Present

Skills
Technical Recruiting, Account Management, Professional Services, Recruiting, New Business Development, Program Management, Management, Process Improvement, Strategy, Project Planning, Vendor Management, Business Development, Contract Negotiation, Strategic Planning, Talent Acquisition, Applicant Tracking..., Strategic Partnerships, Change Management, Salesforce.com, Customer Service, Sales, Interviews, Operational Streamlining, Sourcing, Healthcare, Leadership, Analysis, Marketing, Networking, Business Intelligence, CRM, SaaS, Hiring, Talent Management, Project Management, Consulting

Education
Colorado State University   1995 — 1998

Summit High School   1990 — 1994
Graduated, All

Experience
Retired  March 2015 - Present
CSC  August 2011 - March 2015
Synergy Services   May 2009 - July 2011
IBM  March 2006 - May 2009
Gap Inc  May 1998 - March 2006
Wells Fargo Bank  November 1997 - May 1998
Charles Schwab  1989 - 1997

Education
Technical   1976 — 1978
Associate, computer science

University of Illinois at Chicago   1973 — 1976
Math - Computer Science

Experience
Synergy Services   September 2014 - Present
IQNavigator  January 2013 - September 2014
IQNavigator  2011 - January 2013
IQNavigator  September 2006 - April 2011
LOLA  2004 - September 2006
Amante Coffee  2003 - 2004

Skills
Project Planning, Contract Negotiation, Vendor Management, SaaS, Leadership, Business Analysis, Software Implementation, Professional Services, Process Improvement, Process Engineering, Business Intelligence, Program Management, Enterprise Software, Management, Outsourcing, Business Process...

Education
The Leadership Investment, Leadership Ascent Program   2012 — 2013
Executive Leadership

University of Denver - Daniels College of Business

Experience
Mohegan Sun  August 2014 - Present
Synergy Services   April 2014 - August 2014
Excellus BCBS  December 2012 - August 2013
Frontier Communications  August 2003 - December 2012
aTs Systems Consulting   December 2001 - August 2003
Wyeth  2001 - 2002
Eastman Kodak  1985 - 2000

Skills
Business Intelligence, Data Warehousing, ETL, Data Modeling, Data Warehouse..., Business Analysis, Data Integration, Data Analysis, Requirements Analysis, Project Management, SAP BW, Dashboard, Management, Databases, SDLC, Quality Assurance, Telecommunications, SQL, Integration, OLAP, Information Technology, Relational Databases, SharePoint, SSIS, Teradata, Information Management, Team Leadership, Cognos, Career Development, Oracle, Department Budgeting, Vendor Management, Healthcare Information...

Education
State University of New York College at Brockport   1982 — 1986

Experience
Nelson-Atkins Museum of Art  Executive DirectorShawnee Mission Education FoundationJanuary 1999 - June 2002
Synergy Services   December 1995 - December 1998

Education
Massey University   1982 — 1983
Dip. Ed., Education

Washington University in St. Louis   1977 — 1981
BA, French, art history

Université Paris-Sorbonne   1979 — 1980
Art history, language & linguistics, literature, history

Experience
Dell  September 2013 - Present
Synergy Services   September 2013 - Present
Covidien  June 2008 - August 2011
Pre- Media Global   June 2007 - August 2008

Skills
Customer Service, Graphic Design, Time Management, Marketing, Management, Event Planning, Project Coordination, Administrative..., Information Technology, Information Security, Visio, Adobe Creative Suite, Rally, Agile & Waterfall..., IT Operations, Requirements Analysis, Microsoft Office, Dreamweaver, Flash, GPAS, Organization, Minute Taking, Packaging, Sales, Brand Development

Education
University of Massachusetts Dartmouth   2004 — 2007
Bachelor of Arts (B.A.), Graphic Design

Experience
Synergy Services   August 2015 - Present
The Laramar Group  January 2015 - Present
IHS  April 2012 - September 2014
PMH Financial/ Currently - Stewart Title   June 2010 - January 2012
Hogan & Hartson  December 2007 - April 2009
Zurich North America/ Formerly - Universal Underwriters Group   August 2006 - December 2007
Clear Channel Communications  September 1998 - November 2005

Skills
Invoicing, Account Reconciliation, Microsoft Excel, Microsoft Office, Spreadsheets, Microsoft Word, Accounts Receivable, Financial Statements, Outlook, Accounting

Education
University of Connecticut

Experience
CORESTAFF Services  December 2014 - February 2015
TTi Global  November 2012 - July 2014
Dell  April 2012 - November 2012
Synergy Services   October 2011 - April 2012
Arise Virtual Solutions Inc.  September 2010 - May 2011
Carlson Marketing Group  October 2006 - December 2008
Quest Diagnostics  April 2002 - October 2006
Interone Worldwide   October 1998 - March 2001

Skills
Customer Service, Microsoft Office, Consulting, Sales, Event Management, Public Speaking, LivePerson, PeopleSoft, Kronos, Kana, Call Centers, PowerPoint, Microsoft Excel, Outlook, Team Building, Invoicing, Research, E-commerce, Management, Project Management, Leadership, Data Entry

Education
Oakland Community College   2011 — 2016
Associate in Applied Science, Health/Health Care Administration/Management

High School

High School

Experience
Synergy Services   May 2011 - Present
The Aspen Group  June 2009 - December 2011
VERIZON INC  January 2004 - January 2008
Verizon  January 1997 - January 2004

Education
State University of New York Empire State College   1993 — 1997
B.S, Telecommunications

State University of New York
B.S; M.A; and, Telecommunications; Educational Technology

Experience
Northbound  February 2011 - October 2011
Kelly Services  July 2010 - November 2010
Modis  July 2009 - October 2009
Synergy Services   November 2007 - December 2008
TAC Worldwide  January 2007 - September 2007
Freescale Semiconductor/Motorola   August 1999 - July 2006
Sterling Software  January 1997 - January 1999
Texas Instruments  January 1992 - January 1997
Texas Instruments  January 1990 - January 1992
Texas Instruments  January 1983 - January 1989

Skills
Testing, Integration, SDLC, Software Development, SQL, Business Analysis, Software Documentation, Quality Assurance, Oracle, Databases, Requirements Analysis, Process Improvement

Education
Colorado State University   1978 — 1980
BS, Computer Science

Experience
Prudential Financial  April 2015 - Present
Synergy Services   March 2010 - December 2014
The Hartford  September 2008 - October 2009
The Hartford  May 2003 - October 2007
The Hartford  March 2001 - April 2003
The Hartford  April 1999 - March 2003
The Hartford  November 1996 - April 1999
The Hartford  April 1994 - November 1996
The Hartford  November 1990 - April 1994
The Hartford  January 1983 - November 1990

Skills
Strategic Planning, Customer Service, Change Management, Social Media, Public Relations, Research, Coaching, Editing, Marketing Communications, English, Strategic Communications, Organizational..., Leadership Development, Strategy, PowerPoint, Public Speaking, Leadership, Microsoft Office, Management, Program Management

Education
Saint Louis University
Bachelor of Arts (B.A.), English Language and Literature/Letters

University of Hartford
Masters coursework in Counseling and Organization Development

Experience
Vista Technical Services  January 2012 - Present
TEKsystems  July 2011 - December 2011
Synergy Services   January 2011 - March 2011
Tek Systems  July 2010 - December 2010
Frost Bank  May 2007 - June 2010
Tek Systems  July 2005 - April 2007

Skills
.NET, Microsoft SQL Server, SharePoint, Microsoft Office..., Architectures, Microsoft Technologies, C#, XML, Software Development, SQL, ASP.NET, JavaScript, Visual Studio, Web Services, XSLT, jQuery, jQuery UI, LINQ, CSS3, SSIS, SSRS, Web Applications, CSS

Education
The University of Texas at San Antonio   1991 — 1996
BS, Computer Science

Experience
Synergy Services   August 2013 - May 2014
U. S. Army   August 2004 - February 2013
Addiction Awareness   September 2008 - May 2010
Children's Mercy Hospital  May 2008 - August 2008
Head Start  August 2005 - May 2006
US Army  May 2002 - July 2004

Skills
Government, Community Outreach

Education
University of Kansas   2009 — 2013
Social Work

Kansas City Kansas Community College
Associate of Applied Science Degree, Early Childhood Education

Experience
The Life Raft Group  April 2014 - Present
Freelance Writing and Editorial Services  November 2013 - Present
Omnipoint Staffing  June 2011 - Present
Synergy Services   July 2013 - November 2013
ISH, Inc  November 1999 - July 2011
Borders Books  January 1998 - November 1999
Wayne General Hospital  January 1995 - November 1998

Skills
Business Strategy, Marketing, Healthcare, Advertising, Healthcare Information..., Program Management, Non-profits, Management Consulting, Consulting, Business Process..., Nonprofits, Leadership Development, Project Management, Strategic Planning, Editing

Education
Montclair State University   1989 — 1991
MA, Counseling

Montclair State University   1965 — 1969
BA, English, Remedial Reading

Experience
Synergy Services   August 2015 - Present
Swiss Re American Holding Company   February 2011 - Present
Zurich North America  2008 - 2011
Fireman's Fund Insurance Company  1980 - 2008

Skills
Commercial Insurance, Liability, Underwriting, Casualty, Professional Liability, Insurance, Product Development, Property & Casualty..., Commercial Lines, Reinsurance, General Insurance, Legal Liability, Workers Compensation, Umbrella Insurance, Claims Management, Casualty Insurance, Brokers, Claim

Education
Capital University   1977 — 1979
Bachelor of Arts (B.A.), Business/Commerce, General

Experience
Synergy Services   April 1997 - Present
Mid-America Merchandising Inc.  June 1995 - April 1997
J.C. Penney's Distribution Center   June 1983 - June 1995

Skills
Electrical, HVAC,...

Education
Emporia State University   1980 — 1981

Kansas State University

Experience
Synergy Services   May 2015 - Present
Clarks Americas  September 2013 - May 2015
Sri Thai Restaurant   January 2011 - April 2013

Skills
Sales Management, Team Management, Inventory Management, Customer Service, Food Service, Restaurants, Restaurant Management, Food, Food & Beverage, Food Safety, Banquets, Team Building, Financial Goals

Education
Front Range Community College   2009 — 2011

Summit High School   2005 — 2008