Arise Virtual Solutions Inc.
Industry: Company
DescriptionHeadquarters: Miramar, Florida, United States Founded: 1994
Arise Virtual Solutions Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Arise Virtual Solutions Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Arise Virtual Solutions Inc. Salaries. You can even request information on how much does Arise Virtual Solutions Inc. pay if you want to. Learn about salaries, pros and cons of working for Arise Virtual Solutions Inc. directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
555 Arise Virtual Solutions Inc. employees in database. Find out everything there's to know about Arise Virtual Solutions Inc. employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Arise Virtual Solutions Inc. Employees
Macy's July 2013 - Present
Arise Virtual Solutions Inc. August 2011 - September 2013
Soma 2010 - 2013
Ann Taylor 2009 - 2010
Skills
Customer Service, Team Building, Retail, Leadership, Performance Management, Employee Relations, Coaching, Microsoft Office, Strategic Planning, Team Leadership, Recruiting, Leadership Development, Public Speaking, PowerPoint, Negotiation, Management, Business Strategy, Business Analysis, Business Process..., Merchandising, Visual Merchandising, Vendor Relationship..., Vendor Relations, Microsoft Excel, Cross-functional..., Inventory Management, RTV, Fashion, Sales
Education
Bauder College 2000 — 2002
Associate of Arts (AA)
Georgia State University
Rainbow Virtual Solutions August 2015 - Present
Take Lessons May 2013 - Present
Kingdom Hall May 1993 - Present
Arise Virtual Solutions Inc. December 2013 - August 2015
United Way of Greater Atlanta November 2011 - November 2013
LabCorp January 2005 - December 2007
St. Anthony's Hospital Foundation March 1997 - August 2004
Cuyahoga Community College September 1993 - September 1995
Skills
Microsoft Office, Customer Service, Teaching/mentoring, Microsoft Works, Health Education, Research, Public Speaking, Training Facilitation, Tutoring, Mentoring, Teaching, Curriculum Design, PowerPoint, Account Management, Microsoft Word, Microsoft Excel, Training, Staff Development, Higher Education, Leadership Development, Leadership, Data Entry, Phlebotomy Certificate...
Education
Argosy University 2014 — 2016
EdS, Postsecondary and Higher Education
Argosy University Atlanta 2010 — 2012
Master of Arts (MA), Education
United Way 2011 — 2011
Early Learning Teaching Certificate, Pre-K Teaching
Ursuline College 1988 — 1993
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Arise Virtual Solutions Inc. August 2013 - Present
Williamson Painting October 2008 - August 2013
Manheim January 2008 - September 2008
Bank of America July 2003 - May 2004
Bank of America December 2000 - June 2003
Skills
Accounts Payable, Account Reconciliation, Accounting, Accounts Receivable, Invoicing, Budgets, Customer Service, General Ledger, Financial Reporting, Financial Analysis, Payroll, Analysis, PeopleSoft
Education
Ashford University 2011 — 2013
MBA, Healthcare Administration
University of West Georgia 1992 — 1997
Bachelor, Sociology
D. M. Therrell
Diploma
Felman Trading, Inc. 2013 - Present
Domain Millwork 2011 - 2013
Arise Virtual Solutions Inc. 2009 - 2011
Skills
Microsoft Technologies, Microsoft SQL Server, Cisco Certified, MCITP, CCNA, CompTIA Network+..., PowerPoint, MCSA, Operating Systems, Troubleshooting, Databases, Virtualization, Networking, Microsoft Exchange, Customer Service, Microsoft Excel, SQL, Microsoft Word, Microsoft Office, Help Desk Support, Process Improvement, Security, Computer Security
Education
New Horizons 2012 — 2013
MCITP/CCNA, MICROSOFT AND CISCO CERTIFICATIONS
American InterContinental University 2010 — 2012
Master's degree, Information Technology
Florida State University 1995 — 2000
Bachelor of Science (BS), Social Sciences
Bridgepoint Education CeoJazzie ExperienceOctober 2012 - Present
Arise Virtual Solutions Inc. 2013 - 2014
Arise Virtual Solutions Inc. 2013 - 2014
Skills
Public Speaking, Customer Service, Training, Leadership Development, E-Learning, Higher Education, Interviews, Social Media, Social Networking, Team Building
Education
Ashford University
Arise Virtual Solutions Inc. November 2013 - Present
Self Employed August 2012 - Present
Solavei August 2012 - May 2014
Mission Mountain Ent April 2009 - June 2011
Skills
Home Based Business, Sales, Lead Generation, Affiliate Marketing, Entrepreneurship, Social Networking, Small Business, Marketing, Social Media Marketing, Online Advertising, Online Marketing, Mobile Marketing, Relationship Marketing, Email Marketing, Dedication to..., Neverfail, Passion for Helping..., Highly Dedicated, Will Power, Faithful, Building Relationships, Loving Life, Knowledge Sharing, Trust, Financial Freedom, Simplicity, Power Generation, New Business Development, SEO, Responsive Web Design, Web Content Management, Keyword Research, Social Media Consulting
Education
Salish Kootenai College 2006 — 2008
Blackfeet Community College 2006 — 2007
Self-employed June 2013 - Present
Arise Virtual Solutions Inc. August 2012 - November 2012
Norton VS Corporation May 2008 - August 2012
Skills
Management, Customer Service, Social Media, Marketing, Advertising, Writing, Social Media Marketing, Retail, Marketing Strategy, Small Business, Entrepreneurship, Strategic Planning, Coaching, Team Building, Online Marketing, Social Networking
Education
Anderson University 1989 — 1992
Music Business, Music Business/Performance
Bentonville High School 1987 — 1989
Graduated
Allstate March 2014 - Present
Arise Virtual Solutions Inc. January 2014 - Present
GoHealth February 2013 - September 2013
Al Piemonte Suzuki July 2012 - January 2013
Skills
Java, Microsoft Office, HTML, C, Microsoft Excel, Windows, PowerPoint, Microsoft Word, Customer Service, Photoshop, Teamwork, Team Leadership, Programming, Computer Hardware, Business Analysis, Troubleshooting, Operating Systems, Windows 7, Visual Basic
Education
Ashford University 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Business Information Systems, Sophomore
DeVry University's Keller Graduate School of Management-Illinois 2010 — 2012
Arise Virtual Solutions Inc. March 2014 - Present
Walmart October 2013 - Present
AT&T March 2013 - September 2013
IHOP April 2013 - June 2013
uchiyama america 2012 - 2012
Skills
Inventory Management, Customer Service, Microsoft Office, Microsoft Word, Sales, Microsoft Excel, Team Building, Strategic Planning, Troubleshooting, Team Leadership, Social Media, Software Installation, Budgets, PowerPoint, Lotus Notes, Administration, Windows, Administrative..., Social Networking
Education
Colorado Technical University 2013 — 2015
bachelor, Information Technology
booker t washington high 2004 — 2008
high school
ARISE VIRTUAL SOLUTIONS INC October 2011 - April 2012
Kaplan University January 2008 - March 2011
NLC INTERNATIONAL INC June 2006 - January 2008
THE ANSWER GROUP October 2003 - September 2007
Skills
Windows Services, Wireless Networking, Social Networking, Customer Service, Server Administration, A+ Essentials, IP Testing, Microsoft Office 2007, Active Directory, Windows Server, Windows 7, XP, Help Desk Support, Networking, Technical Support, 2008 R2, Workstations, Hardware Support, Citrix
Education
The Academy of South Florida 2012 — 2012
MCTS/MCTIP, Information Technology, C
American InterContinental University 2001 — 2003
Associate of Science (A.S.), Associates of Information Technology, 2.85 GPA
Dillard High 1993 — 1996
Diploma, 3.0 GPA
Lifetouch July 2014 - Present
Sykes 2013 - 2014
TruGreen LandCare January 2013 - August 2013
Waffle House May 2011 - January 2013
Arise Virtual Solutions Inc. 2012 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Process Scheduler, System Administration, Access, Event Management, Nonprofits, Hospitality, Event Planning, Outlook, Sales, Facebook, Data Analysis, Team Leadership, Retail, Employee Relations, HTML, Team Building, Fundraising, Administrative..., Training, Customer Satisfaction, C++, Social Networking, Time Management, Advertising, Public Relations, Spanish, Java, Supervisory Skills, C, Social Media, Social Media Marketing, Teamwork, Inventory Management, Analysis, Leadership Development
Education
Ashford University 2009 — 2010
Psychology
Xerox May 2013 - Present
Cross Country Home Services April 2009 - April 2013
Arise Virtual Solutions Inc. April 2006 - May 2007
Convergys Corporation 1997 - 2007
Vacation Escape, Inc April 1994 - October 1996
Skills
CRM, Process Improvement, Call Centers, Leadership, Business Development, Customer Experience, Call Center, Customer Retention, Outsourcing, Inbound Marketing, Vendor Management, Operations Management, Cross-functional Team..., Customer Satisfaction, Contact Centers, Account Management, Performance Management, Call Center Development, Marketing, Direct Marketing, Business Process..., Program Management, Quality Assurance, Service Delivery, Client Development, P&L Management, BPO, Coaching, Customer Service, Strategic Planning, Sales Management, Change Management, Team Leadership, Training, Management, Recruiting, Sales, Team Management, Analytics, Telecommunications, Business Analysis, Client Services, Team Building, Driving Revenue, Customer Relations, Inbound, Vendor Relations, Mentoring, Outbound, Strategy
Education
Broward Community College 2010 — 2010
Elective Courses, Business/Managerial Economics
Florida College of Natural Health 1995 — 1997
Certificate, Physical Therapy
Arise Virtual Solutions Inc. June 2015 - Present
National Agents Alliance Corporate July 2014 - Present
US Health Advisors March 2014 - October 2014
Labor Ready August 2011 - August 2013
Monisat Associates Inc. January 2009 - May 2011
Teleperformance, USA June 2008 - May 2009
Wal Mart Stores October 2007 - April 2008
US Navy October 2001 - May 2006
Skills
Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Marketing, Merchandising, Retail, Apparel, Fashion Design, Fashion, Email Marketing, Facebook, Social Media Marketing, Marketing Strategy, Air Compressors, Customer Service
Education
American InterContinental University 2015 — 2017
Bachelor’s Degree, Information Technology
Ashford University 2013 — 2014
Bachelor’s Degree, Health Informatics/ Info Management, B
Computer Education Institute 2000 — 2001
A+ Certification, PC Repair/Networking
Crenshaw H.S. 1996 — 1999
Arise Virtual Solutions Inc. August 2012 - December 2012
Supreme home health care August 2006 - January 2011
Wachovia Bank, NA October 2001 - September 2005
Education
Broward College
Persuit of Bachelor’s Degree, Business Supprvision and Management
Broward College
Associates Degree, Legal Assisting
Miami Dade Community College
Lowe's Home Improvement February 2013 - Present
Arise January 2011 - January 2012
Arise Virtual Solutions Inc. 2011 - 2012
Customer Service Representative October 2010 - November 2011
Sitel January 2010 - January 2011
Hardees January 2008 - January 2010
Skills
Solid computer skills, Excellent customer..., Patient, Hardworking, Fast learner, Knowledge of Microsoft..., Knowledge of Medisoft, Knowledge of Medical..., Knowledge of Medical..., Customer Service, Invoicing, Medical Billing, Technical Support, Telephone Skills, Filing, 10 Key
Education
Allen School-Brooklyn 2012 — 2013
Medical Billing and Coding
EMT Training
East Mississippi Community College
Let's Chat Enterprises, LLC January 2015 - Present
Blogtalkradio.com/letschatradio2 September 2014 - Present
jdscoffeecafe September 2010 - Present
Allstate Workplace Division May 2008 - Present
Arise Virtual Solutions Inc. 2014 - 2014
Hodges Mace October 2013 - December 2013
toastmasters club 1291767 February 2009 - May 2011
Davis Property Acquisition & Investments,Inc February 2007 - June 2008
Atlanta public schools August 2001 - May 2007
Skills
Insurance, Employee Benefits, Health, Leadership Development, Mentoring, Business Communications, Coaching, Public Speaking, Management, Leadership, Small Business, Marketing, Sales, Team Building, Team Leadership, Time Management, Entrepreneurship, Customer Service, Real Estate, Social Networking, Training, Recruiting, Fundraising, Healthcare, Sales Management, Human Resources, Budgets, Account Management, New Business Development, Organizational..., Customer Satisfaction, Cold Calling, Business Planning, Marketing Strategy, Negotiation, Direct Sales, Employee Training, Mergers & Acquisitions, Business Development, Event Planning, Business, Employee Relations, Contract Negotiation, Analysis, Call Centers, Change Management, Teamwork, Life Insurance, Strategy, Outlook
Education
University of West Georgia 2014 — 2015
Technology Education Specialist, EDS
University of West Georgia 2005 — 2008
business
Central Michigan University 1999 — 2002
Masters of Administration
Wayne State University 1992 — 1995
Batchelor of Science
Mackenzie High School 1966 — 1968
HS diploma
Arise Virtual Solutions Inc. July 2015 - Present
RFLUSH ENTERTAINMENT, LLC November 2011 - Present
NPSAPPS June 2014 - June 2015
US Army May 2002 - September 2012
Beasley Broadcast Group 2007 - 2008
Clear Channel Radio September 2006 - December 2006
Skills
Mobile Marketing, Digital Marketing, Digital Media, Marketing Strategy, Mobile, Social Media, Social Media Marketing, Online Marketing, Web Design, Social Networking, Facebook, Small Business, Viral Marketing, Website Development, Media Relations, New Media, Adobe Creative Suite, InDesign, Dreamweaver, Adobe Audition, Audio Editing, DJ, Virtual DJ, Music Production, Music Selection, Mobile Devices, Military, Radio, Hip Hop, Music, Entertainment, Advertising, Marketing, WordPress, Broadcast, Video Production, Email Marketing, Video Editing, Online Advertising, Google Analytics, CMS, SEO, Graphic Design
Education
Academy of Art University 2012 — 2015
Master of Fine Arts (MFA), Web Design and New Media
Millersville University 1999 — 2010
Bachelors of Science; a, Speech Communication; Broadcasting
Harry S truman 1996 — 1999
ZeroChaos September 2015 - Present
Fulton County Schools September 2015 - Present
ZeroChaos July 2014 - February 2015
Accurate Background August 2013 - August 2014
MyLivePRO January 2011 - October 2013
Arise Virtual Solutions Inc. August 2012 - April 2013
West at Home May 2010 - January 2011
TeleTech August 2010 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Time Management
Education
Capella University 2013 — 2017
Bachelor of Science (B.S.), Psychology
Everest Institute-Norcross 2007 — 2007
Diploma, Medical Insurance Billing and Coding
Arise Virtual Solutions Inc. June 2015 - Present
eBay Enterprise October 2014 - Present
Metropolitan Medical Group 2011 - 2012
RYLA Inc. 2008 - 2010
Cheasapeake Otolaryngology Assoc November 2006 - June 2008
Blue cross Blue shield of Florida June 2002 - December 2002
St. Vincent's HealthCare July 1997 - August 1999
VA Outpatient Clinic March 1997 - August 1998
87th CSB August 1995 - June 1996
199th PSC April 1994 - April 1995
Skills
Medical Terminology, Medical Records, Medical Coding, EKG, Surgery Scheduling, Appointment Scheduling, Typing, Vital Signs, Injectable, Phlebotomy, Medisoft, Medical Office, Patient Education, Fax, Specimen Collection, ICD-9-CM, Medical Assisting, EHR, Telephone Skills, Human Anatomy, Internal Medicine, Triage, Chart, Data Entry, Direct Patient Care, Patient Support, HIPAA, EOB, Surgery, Blood Pressure, ICD-10, EMR, CPT, HCPCS, Charge Entry, E/M coding, CMS-1500, Modifiers, HCFA, NextGen, CPC-A, Physician Coding, ICD-9, Medical Transcription
Education
Colorado Technical University-Online 2008 — 2010
Associate of Science (A.S.), Medical Office Management/Administration
Colorado Technical University
NewCorp -Asurion November 2013 - Present
Merrell's Creative Concepts December 2012 - Present
Arise Virtual Solutions Inc. July 2012 - Present
Merrell's Hair Care & Beyond 2009 - 2010
Merrell's Hair Care & Beyond 2009 - 2010
Skills
Health Care..., Mental Health Care, Business Administration, Healthcare, Mental Health, Security, Fax, Customer Service, Compassion, Cpr Certified, Sales, Medical Terminology, Retail, Telephone Skills, HIPAA, Data Entry, Personal Care, Medical Records, Direct Sales, Time Management, Elder Care, Teamwork, Home Care, Clerical Skills, Vital Signs, Managed Care, Microsoft Word, Call Centers, First Aid, Coaching
Education
Central Christian College of Kansas 2012 — 2015
Bachelor's of Science, Health/Health Care Administration/Management-Medical Practice
Sandersville Technical College 2007 — 2008
Certificate, Shampoo Technician
American InterContinental University 2005 — 2006
Associate of Arts (AA), Business Administration and Management, General
Sandersville Technical College 2002 — 2004
Diploma in Business Office Technology, Medical Office Specialist
Sandersville Technical College 2002 — 2003
Certificate, Micorsoft Office Specalist
Washington County High School 1997 — 2000
Diploma, High School
Premium Properties Real Estate Services May 2014 - Present
Arise Virtual Solutions Inc. 2010 - 2015
Arise Virtual Solutions Inc. 2010 - 2015
Accountemps 2009 - 2012
TCBA Watson Rice LLP September 1995 - July 1998
Skills
Real Estate, Residential Homes, Property Management, Commercial Real Estate, Relocation, Selling, Customer Service, Sales, Investment Properties, Finance
Education
Climer School of Real Estate 2013 — 2013
Real Estate/Sales Associate
Barry University 1991 — 1995
Bachelor of Science (B.S.), Accounting and Management Information Systems
Self-employed April 2014 - Present
Arise Virtual Solutions Inc. May 2012 - Present
Skills
Direct Sales, Network Marketing, Customer Service, Customer Support, Sales
Education
Chattanooga State Community College
Human Service Specialist
American Pacific Promotions November 2013 - Present
Curtiss Virtual Services Inc September 2007 - Present
Optitec Systems September 2008 - August 2014
Arise Virtual Solutions Inc. September 2007 - September 2008
Safeway Inc August 2003 - February 2007
Safeway, Inc. November 2002 - August 2003
Peoplesoft, Inc. February 2002 - August 2002
PeopleSoft Inc March 2001 - January 2002
Oracle November 1999 - February 2001
Oracle December 1997 - November 1999
Skills
Marketing, Marketing Strategy, Sales, Email Marketing, Strategic Partnerships, Management, Salesforce.com, Cold Calling, Creative Direction, Lead Generation, Online Marketing, Online Advertising, Entrepreneurship, Trade Shows, B2B, Social Media Marketing, Business Development
Education
the College of Notre Dame
B.S, Business Administration
Cañada College
A.S, Business Administration
Arise Virtual Solutions Inc. November 2013 - Present
Arise 2013 - 2014
Skills
Customer Service, Data Entry, Certified EKG Technician, Medical Assisting, Social Networking, Social Media, Customer Satisfaction, Sales, Coaching, Team Leadership, Public Speaking
Education
Academy of Career Training
R-M Harris Virtual Service LLC January 2010 - Present
Arise Virtual Solutions Inc. June 2009 - January 2014
West At Home January 2007 - January 2010
Ameriplan September 2003 - April 2009
DCL Management ENT May 1999 - October 2001
Skills
HR Consulting, Recruiting, Office Administration, Telecommunication..., Telecommuting, Employee Training, Microsoft Office..., Time Management, Staff Management, Staffing Services, Digital Media, Video Conferencing, Live Meeting, Network Marketing..., Email Marketing, Email Newsletter Design, Microsoft Office, Social Networking, Customer Service, Entrepreneurship, Sales, Marketing Strategy
Education
Excelsior College 1998 — 2000
Registered Nursing/Registered Nurse
Holy Name Medical Center School of Nursing 1978 — 1979
Licensed Practical/Vocational Nurse Training
Bergen Community College 1977 — 1978
Business Administration and Management, General
Self-employed June 2013 - Present
Arise Virtual Solutions Inc. May 2010 - Present
Convergys November 2011 - March 2012
Target September 2008 - February 2009
Skills
Entrepreneurship, Marketing Strategy, New Business Development, Business Strategy, Marketing, Small Business, Customer Service, Communication, Windows, Microsoft Office, Adobe Creative Suite, Internet Research, Data Entry, Management, Project Management, Quality Assurance
Education
Miami Lakes Educational Center 2008 — 2008
GED, General Education
Brown Mackie College-Miami 2007 — 2008
Business/Corporate Communications
Arise Virtual Solutions Inc. August 2011 - September 2014
Kaplan University Online July 2008 - February 2010
Connexions Technologies November 2006 - August 2008
Skills
Technical Support, Help Desk Support, Troubleshooting, Customer Service, Call Centers, Software Installation, VPN, Microsoft Office, Networking, Servers, Windows 7, XP, Avaya, Computer Hardware, Active Directory, Windows, Security, Customer Service..., Training, Customer Satisfaction, Information Technology, Citrix, Workforce Management, Change Management, Microsoft Exchange, Operating Systems, DNS, Leadership, Process Improvement, Team Building, Windows XP, Team Leadership
Education
New Horizons Computer Learning Center 2003 — 2004
Security, Network Administration, MSCE, Certificate
Broward Community College 1984 — 1986
English
Piper High School 1981 — 1984
High School
Convergys August 2015 - Present
Arise Virtual Solutions Inc. 2014 - 2014
ADP April 2007 - July 2012
Knology, Inc. March 2004 - December 2006
Skills
ADP, Payroll, Customer Satisfaction, Process Improvement, Resume Writing, Online Research, Issue Resolution, Helping Clients Succeed, Innovation, Customer Driven, Success Driven, Multi Tasking, Goal Oriented, Team Leadership, StrengthsFinder, Accountability, Morale, Client Rapport, Peer Support, 360 Feedback, SurveyMonkey, Parallel Processing, User Acceptance Testing, Manual Creation, SOP development, Open to New Ideas, Relocation, Positive Personality, Oral & Written..., Birkman Method, FPC 1, ADP Payroll, Customer Service, Call Centers, Time Management, Invoicing, FMLA, Leadership Development, Data Entry, Training, Interviews, Leadership, Onboarding, Management, New Hire Orientations
Education
Aiken Technical College 1995 — 1997
Associate of Arts and Sciences (AAS), Human Services, 3.7
Voorhees College
Voorhees College
Arise Virtual Solutions Inc. August 2011 - Present
Zenta Recoveries 2010 - 2011
Sykes October 2008 - February 2010
Skills
Collections, Customer Service, Entrepreneurship
Education
Ashford University 2012 — 2015
Lake city High School 1993 — 1996
Diploma, College Prep.
Arise Virtual Solutions Inc. May 2015 - Present
Arise Virtual Solutions Inc. 2009 - 2015
Liz Claiborne 2008 - 2009
NBCUniversal, Inc. 2006 - 2008
NBCUniversal, Inc. 2004 - 2006
NBCUniversal, Inc. 2003 - 2004
NBCUniversal, Inc. 2000 - 2002
NBCUniversal, Inc. 1996 - 2000
Skills
Financial Analysis, Forecasting, Financial Reporting, Process Improvement, Outsourcing, BPO, Financial Modeling, Mergers & Acquisitions, Cash Management, Accounting, Finance, Managerial Finance, Executive Management, Sarbanes-Oxley Act, Business Process...
Education
Auburn University 1989 — 1993
Bachelor of Science (BS), Business Administration, Accounting
Arise Virtual Solutions Inc. September 2009 - Present
Jackson Health System 1980 - 2011
Skills
Florida Notary, Customer Service, Medicaid, Medicare, HIPAA, Patient Advocacy, Medical Terminology, Data Entry, Invoicing
Education
Barry University 1995 — 1999
Bachelor's degree, Social Work
Celebrity Cruises, Inc. January 2014 - Present
NuvaGlobal, LLC October 2013 - Present
ProductCamp South Florida December 2012 - Present
Arise Virtual Solutions Inc. October 2011 - December 2012
Q Interactive June 2010 - October 2011
AOL Advertising October 2008 - June 2010
Fidelity National Information Services August 2006 - April 2008
Merrill Lynch April 2005 - September 2006
UBS Wealth Management March 2003 - April 2005
Merrill Lynch March 1999 - March 2003
Skills
RUP, Product Management, Web Analytics, Cross-functional Team..., Vendor Management, Business Analysis, Product Development, Agile Methodologies, Software Developement..., Project Management, E-commerce, Competitive Analysis, Strategic Planning, Process Improvement, Marketing Strategy, Online Advertising, Entrepreneurship, SDLC, Mobile Devices, Software Development, Business Development, Advertising, Analytics, Strategy, Online Marketing, Enterprise Software, Digital Marketing, Email Marketing, Management, Team Building, Program Management, E-commerce SEO, SEO, Team Management, Product Marketing, Team Leadership, Business Strategy, Leadership, Marketing, User Experience, Strategic Partnerships, CRM, Start-ups, Go-to-market Strategy, SaaS, Scrum, Enterprise Architecture, SEM, Lead Generation, Business Intelligence
Education
Boston University 2007 — 2008
Master Product Marketing and Management, Technical Product Management
University of Phoenix at Jersey City 2002 — 2004
MBA, Technology Mgmt, Business Process Re-Engineering
University of Massachusetts Lowell 1994 — 1999
BSBA, Finance & Marketing
Metasys Technologies, Inc. October 2014 - February 2015
Great VirtualWorks June 2014 - October 2014
Arise Virtual Solutions Inc. July 2011 - July 2014
Milliken & Company October 2009 - September 2011
Primerica Financial Services November 2008 - November 2009
LaMi Products INC. April 2008 - April 2009
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Experience, Customer Service, Leadership, Management, Team Building, Technical Support, Troubleshooting, Team Leadership, Customer Service..., Customer Support, Sales, Training, Process Improvement, Outlook, Workforce Management, Call Center Development, Data Entry, Customer Service...
Education
Ashford University 2011 — 2014
Associate of Arts (A.A.), Organizational Management, 3.68
Wiregrass Georgia Technical College 2006 — 2008
Criminal Justice Technical Diploma, Criminal Justice
Wiregrass Georgia Technical College 2003 — 2003
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
Arise Virtual Solutions Inc. August 2014 - Present
Chen Medical Center June 2013 - January 2014
SOS Children's Villages - Florida September 2010 - June 2013
Russell Life Skills and Reading Foundation March 2010 - September 2010
Seeman Holtz June 2008 - December 2009
Skills
Able To Multi-task, Excellent oral and..., Responsible and..., Proficient in..., Case Managment, Office Management, Records, Phone Etiquette, Spreadsheets, Oral & Written..., Organization &..., 10 Key, Highly detail oriented, Calls, Photocopier, Cover Letters, Microsoft Publisher, Written Communication, Volunteering, Case Management
Education
Florida Atlantic University 2013 — 2015
Master of Business Administration (MBA), Finance
Barry University 2010 — 2012
Bachelor of Science (B.S.), Business Administration
Broward Community College 2004 — 2007
Associates in Arts
Arise Virtual Solutions Inc. February 2012 - Present
Focus Receivables Management October 2011 - February 2012
Alorica October 2010 - October 2011
Costco Wholesale April 2005 - May 2007
Skills
Wireless Networking, Mobile Devices, Troubleshooting, Wireless, Technical Support, Software Documentation
Education
Colorado Technical University-Online 2011 — 2015
Bachelor of Science in Business Administration (BSBA), Concentration in Management
Capgemini February 2015 - Present
Starting New Private School February 2013 - Present
Arise Virtual Solutions Inc. 2011 - January 2013
Amdocs 2004 - 2011
Ernst & Young 1993 - 2004
KnowledgeWare 1990 - 1993
Skills
CRM, BPO, Management Consulting, System Integrators, Technology, Social Media, Business Transformation, Professional Services, Consulting, Business Process..., Business Development, Acquisition Integration, Mergers, Business Strategy, Executive Management, Strategy, Mergers & Acquisitions, Outsourcing, IT Strategy, Business Intelligence
Education
Auburn University
BS, Computer Engineering
Sociology and Anthropology Department August 2013 - Present
World Financial Group (WFG) July 2014 - Present
The Vitamin Shoppe February 2015 - August 2015
Arise Virtual Solutions Inc. July 2014 - October 2014
Skills
Leadership, Time Management, Customer Service, Microsoft Word, Data Entry
Education
City University of New York-College of Staten Island 2013 — 2017
Bachelor of Science (B.S.), Psychology
Arise Virtual Solutions Inc. September 2014 - Present
Merchant Data Systems January 2011 - December 2012
Western Carolina Rescue Ministries February 2010 - December 2010
Skills
Art Direction, Acting Training, Voice Acting, Acting, Teaching Acting, Singing, Music Production, Music Publishing, Creative Writing, Independent Film, Film, Illustration, Video Production, Video, Fine Art, Microsoft Office, Painting, Social Media, Adobe Creative Suite, Theatre, Music, Composition, Voice Over, Social Networking, Social Media Marketing, Entertainment, Writing, Art, Music Industry
Education
American Musical and Dramatic Academy 2007 — 2008
Musical Theatre
University of North Carolina at Charlotte 2006 — 2007
Theatre/Theater
NC Governors School East 2005 — 2005
Theatre/Theater
Arise Virtual Solutions Inc. February 2015 - June 2015
Luxottica Retail North America February 2014 - January 2015
Shoprite December 2011 - February 2014
Skills
Customer Service, Management, Sales, Marketing, Retail, Microsoft Office, Teamwork, Outlook, Strategic Planning, Process Improvement, Team Leadership
Education
New York Career Institute 2015 — 2016
Associate's degree, Court Reporting/Court Reporter
StenoTech Career Institute-Piscataway 2013 — 2015
Technical Diploma, Court Reporting/Court Reporter
Middlesex Vocational and Technical School 2009 — 2011
High School Diploma, Graphic Communications
BizPac Review 2014 - Present
Warlordz Of Wrestling, LLC September 2012 - Present
Arise Virtual Solutions Inc. 2010 - 2014
Stars & Stripes Championship Wrestling, Inc. September 1998 - May 2006
Skills
Writing, Politics, American Politics, Social Media, Social Media Marketing, Training, Entertainment, Management, Wrestling, Sales Management, Virtual Assistance, Customer Satisfaction
Education
Art Institute of Pittsburgh 2008 — 2010
Graphic Design
Arise Virtual Solutions Inc. 2012 - 2013
Chico's FAS Inc. July 2011 - August 2012
Brevard Antique Mall June 2007 - December 2009
Cato Fashions March 2008 - May 2009
Skills
Retail/Customer service, Ability to work with..., proficient in all..., ability to operate..., cash register, handling money and..., Customer Service, Sales
Education
Brevard College 2004 — 2009
Bachelor of Arts (B.A.), Business Administration and Management, General
Arise Virtual Solutions Inc. 2012 - Present
Ez Money Method July 2012 - December 2012
Hotels.com 2012 - 2012
Skills
Customer Service, Social Media, Microsoft Word, Marketing, Advertising, Marketing Strategy, Sales, Team Leadership, Teamwork, Recruiting, Retail, Data Entry
Education
Capella University 2012 — 2014
Psychology
DECision Den, LLC Independent ContractorArise Virtual Solutions Inc.2007 - 2011
Arise Virtual Solutions Inc. 2007 - 2011
Skills
Digital Photography, Poetry, Creative writing, Sewing, Handmade Jewelry, Pyrography
Education
Art Institute of Pittsburgh
Graphic Design, Photography
Richland Northeast High School
Miami Red Square Realty March 2014 - Present
Arise Virtual Solutions Inc. August 2011 - Present
EWM Realty September 2009 - September 2012
Citrix Systems June 2002 - February 2009
Independent Contractor 2006 - 2009
Skills
Business Analysis, Business Intelligence, Contract Negotiation, Customer Service, Data Warehousing, ETL, Management, Negotiation, REO, Real Estate, SQL, SSIS, Databases, Database Design, CRM, SSRS, Selling, Social Networking, Web Applications, Visual Studio, Software Development, Software Project...
Education
Arcadia University 1996 — 2000
BS, Computer Science
Arise Virtual Solutions Inc. August 2013 - Present
ProFoto 1995 - Present
The Home Depot September 2012 - January 2014
Web.com October 2012 - July 2013
First Coast News October 2005 - October 2009
Bo Film Works 2008 - 2009
Football Fanatics October 2002 - August 2004
Comcast Cable 2000 - 2002
America Online 1998 - 2000
US Navy July 1991 - September 1997
Skills
Video, Video Editing, Storytelling, Film, Social Networking, Social Media, Event Planning, Broadcast, Social Media Marketing, Video Production, Photography, Advertising, Online Advertising, Public Relations, Photoshop, Facebook, Microsoft Office, Marketing Communications, Editing, Adobe Creative Suite, Avid Media Composer, Camera, Camera Operating, Creative Direction, Digital Media, Digital Photography, Graphic Design, Lightroom, Mac, Marketing, Multimedia, Television, Videography, Web Design, InDesign, Journalism
Education
Full Sail University 2012 — 2015
Bachelor of Arts (BA), Graphic Design
Art Institute of Pittsburgh 2010 — 2011
interactive media
Millersville University of Pennsylvania 1990 — 1991
Teleperformance June 2015 - Present
Convergys February 2015 - Present
Arise Virtual Solutions Inc. June 2014 - Present
East Washington Heights January 2009 - Present
Xscape Theaters June 2013 - February 2014
Fairfax County Court house February 2013 - February 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Java, Windows, Access, Strategic Planning, Project Management, Leadership, Customer Satisfaction, Time Management, Data Entry, Outlook, Team Leadership, Analysis, Call Centers, Troubleshooting, Data Analysis, Administration, Software Documentation, Interviews
Education
Bellevue University 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General
University of Maryland University College 2014 — 2015
Bachelor's Degree, Legal Studies, General, Sophomore
Kaplan University 2010 — 2012
Associate's Degree, Paralegal
Arise Virtual Solutions Inc. May 2013 - Present
Keller Williams Realty April 2013 - Present
Skills
Sales, Marketing, Social Media Marketing, Online Marketing, Entrepreneurship, Investment Properties, SAP, Real Estate, Selling, Marketing Strategy, Customer Service, Short Sales, Foreclosures, Negotiation, Key Account Management, First Time Home Buyers
Education
American InterContinental University 2011 — 2013
Master's degree, Marketing
Winston Salem Sate University 1994 — 1997
Bachelor of Science (BS), Biology, General
Arise Virtual Solutions Inc. May 2005 - Present
Arise Virtual Solutions Inc. May 2005 - Present
Interval Servicing February 2001 - March 2005
Pioneer Construction October 2000 - February 2001
Skills
Photography, Customer Service, Call Center, Call Processing, Call Control, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Avaya, Adobe Acrobat, Hospitality, Internet, iPhone, Social Networking, Office Management, IT Operations, Photoshop, Video Editing, VoIP, Mac OS X
Education
Florida Atlantic University 1988 — 1990
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Broward Community College 1982 — 1984
Bachelor of Arts (B.A.), Architecture
Intellect June 2013 - Present
Intellect May 2012 - June 2013
Arise Virtual Solutions Inc. June 2010 - May 2013
Aegis Limited October 2008 - June 2010
PeopleSupport, Inc July 2004 - October 2008
Hargittay Group, Inc. December 2002 - July 2004
Exult, Inc. 2002 - 2004
Intersil 2002 - 2002
FileNet 1998 - 2002
Skills
Call Center, Partner Management, Outsourcing, Business Development, Strategic Leadership, Customer Experience, BPO, Web Services, Online Marketing, Marketing Strategy, SaaS, Mobile Technology, Mobile Applications, Investor Relations, Entrepreneurship, Mergers, Business Strategy, Marketing, Mergers & Acquisitions, Strategic Partnerships, Management Consulting, Product Management, Start-ups, Call Centers, Executive Management, Analysis, Strategy, Cloud Computing, Management, P&L Management, Leadership, Mobile Devices, CRM, Analytics, Enterprise Software, Lead Generation, Social Media Marketing, Competitive Analysis, Salesforce.com, Solution Selling, Vendor Management, Demand Generation, Customer Retention, Professional Services, E-commerce, Sales Process, Product Marketing, Cross-functional Team..., Go-to-market Strategy, Business Intelligence
Education
California State University-Fullerton 1997 — 1999
MBA, Business Administration
California State University-Fullerton - College of Business and Economics 1993 — 1997
BA, Economics
Budapesti Gazdasági Főiskola 1995 — 1995
International Exchange Program, International Business
Arise Virtual Solutions Inc. October 2012 - Present
Goodwill North Georgia December 2010 - December 2011
Goodwill North Georgia December 2010 - December 2011
Papa Johns May 2009 - September 2010
Papa Johns May 2009 - September 2010
Independent Product Manager and Consultant January 1997 - May 2010
Nichole Jenise Beauty Artistry April 2009 - September 2009
Wendy's June 2006 - March 2007
Wendy's June 2006 - March 2007
Soul2soul April 2006 - August 2006
Skills
Weaving, Styling, Cuts, Retail, Time Management, Marketing, Inventory Management, Leadership, Customer Service, Management, Team Building, Cosmetology, Fashion, Start-ups, Hair Cutting
Education
Kaplan University 2010 — 2015
Bachelor's Of Science, Legal Studies
Kaplan University 2011 — 2013
Bachelor's of Science, Legal Studies
Empire Beauty School-Dunwoody 2006 — 2007
Master Of Cosmetology, Cosmetology
Empire Beauty school 2006 — 2007
Cosmetology
O. Perry Walker High New 2002 — 2006
High School diploma
O. Perry Walker High New
High School diploma
O. Perry Walker Sr. High New
High School Diploma
Arise Virtual Solutions Inc. December 2013 - Present
Fulfillment Entertainment LLC September 2011 - Present
Aetna August 2003 - June 2013
Skills
Leadership Development, Organizational..., Non-profits, Public Speaking, Benefits Administration, Coaching, Conflict Resolution, Fundraising, Strategic Planning, Training, Event Planning, Team Building, Personal Development, Recruiting, Customer Service, Nonprofits, Management, Entertainment, Marketing, Analysis, Public Relations, Team Leadership, Leadership, Microsoft Word, Financial Analysis, Finance, Entrepreneurship, Time Management, Social Networking, Small Business, Program Management
Education
Charter Oak State College 2012 — 2015
Bachelor's Degree, Psychology, 4.0
Charter Oak State College 2010 — 2013
Associate's Degree, Psychology
Mr. and Mrs. Powell April 2012 - Present
Arise Virtual Solutions Inc. June 2011 - Present
Online November 2006 - Present
Care.com July 2009 - August 2009
Skills
Healthcare
Education
Elgin Community College 2012 — 2012
CNA Training Certificate, Healthcare Assistat
Colorado Technical University 2010 — 2011
Associates, General Science and Business
Digitrain/Abcott Institute 2004 — 2004
Diploma (s), Healthcare Assistant/Medical Billing and Coding
Innojay December 2012 - Present
Capital Bankcard January 2013 - Present
Arise Virtual Solutions Inc. December 2012 - Present
WeDeliver 2014 - 2014
Spoland Solutions Incorporated April 2012 - December 2012
LiveOps January 2012 - March 2012
Clearwire August 2011 - December 2011
Alpine Access November 2010 - June 2011
Comcast March 2010 - September 2010
Skills
Web Development, Music, Film, SEO, Entrepreneurship, New Business Development, Start-ups, Business Strategy, Management, Marketing Strategy, Online Marketing, Strategic Planning, Customer Service, Customer Satisfaction, Technical Support, Sales
Education
City Colleges of Chicago-Harry S Truman College 2010 — 2012
Percy L. Julian High School 2006 — 2010
Diploma, General Studies/Business Program
Brooksource June 2015 - Present
William T McFatter Technical Center December 2013 - May 2015
Undisclosed June 2013 - December 2013
Trulite Glass & Aluminum Solutions May 2013 - June 2013
Retail Data Systems November 2012 - April 2013
Watson Pharmaceuticals July 2012 - November 2012
Connex12 June 2012 - July 2012
3Cinteractive May 2012 - June 2012
support.com June 2011 - February 2012
Arise Virtual Solutions Inc. November 2010 - February 2011
Skills
Active Directory, Windows Server, Microsoft Exchange, Servers, Blackberry Enterprise..., DNS, VPN, Switches, Cisco Technologies, Firewalls, Citrix, Computer Hardware, XP, Routers, Operating Systems, Help Desk Support, Hardware, Technical Support, Networking, Software Installation, Troubleshooting, Windows XP, Information Technology
Education
Broward Community College 2010 — 2014
Associate of Science, Computer Science
PNC Bank April 2012 - Present
Arise Virtual Solutions Inc. April 2011 - 2013
MBNA 2001 - 2006
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Project Management, Accounts Receivable, Call Centers, Customer Satisfaction, Data Entry, Operations Management, Outlook, Time Management, Training, Process Improvement, Access, Analysis, Leadership, Sales, Software Documentation
Education
Grand Canyon University 2012 — 2015
Psychology, Social Psychology
Ashford University
Social Sciences
Ashland University
Mass Communication/Media Studies
Arise Virtual Solutions Inc. September 2014 - Present
Colorado Technical University December 2012 - Present
Availability Employment Agency (Sammons Financial Group) September 2011 - February 2012
Availability Employment Agency (SD Board of Medicine) September 2010 - July 2011
First PREMIER Bank/PREMIER Bankcard September 2005 - August 2010
Manpower Professional August 2004 - July 2005
National Cable Communications 2000 - 2002
Skills
Administrative..., Human Resources, Receptionist Duties, Recruiting, Customer Service, Clerical Skills, Contract Recruitment, New Hire Orientations, Exit Interviews, ADP Payroll, Benefits Administration, Employee Benefits, Office Administration, Travel Planning, Research, Reports, Telephone Reception, Telephone Interviewing, Answering Telephones, Forecasting, Meeting Scheduling, Social Media, Mail Merge, HRIS Database Management, Corporate Events, Event Planning, Filing, Hospitality, Delphi, HRIS, Temporary Placement, Call Centers, Training, Process Improvement
Education
Colorado Technical University 2012 — 2014
Associate's degree, Science and Health Administration Services
CTU
MstuidoAtl Photographer Current August 2014 - Present
Legendary Brand March 2010 - Present
Owner of Legendary Brand January 2010 - Present
Arise Virtual Solutions Inc. June 2015 - July 2015
GSI April 2013 - July 2013
Atlanta Technical College February 2010 - May 2013
Natural Gentlemen Media Group April 2011 - December 2012
Strukk World Entertainment Group L.L.C December 2011 - January 2012
Skills
Design Logo for J Rose..., The book Dark Child, Phizer Health Care, Photoshop, Illustrator, InDesign, After Effects, Photojournalism, Portrait Photography, iMovie, Adobe Creative Suite, Music Producer, Fruity Loops, Garageband, Reasons, Oil Painter, Editing, Business Cards, Reasoning Skills, Photography, Logo Design, Graphics
Education
Atlanta Metropolitan College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General, A
JohnCo Management Systems 2002 — 2005
C++
Arise Virtual Solutions Inc. February 2015 - Present
Education
Florida International University 2013 — 2014
Master of Business Administration (MBA)
Auburn University 2011 — 2013
Master of Hispanic Studies (M.H.S.)
Florida State University 2005 — 2010
BA
Florida State University 2005 — 2010
BA
Arise Virtual Solutions Inc. January 2015 - Present
The Ehlers Group October 2014 - Present
Doe Residence December 2013 - Present
Aetna 2006 - 2013
Aetna February 2007 - July 2012
Walgreens May 1998 - September 2006
Skills
Health Insurance, Medicare, Insurance, Claim, Managed Care, Provider Relations, Medicaid, Underwriting, HMO, Claims Management, Disability Insurance, HIPAA, Employee Training, Quality Assurance, Records Management, Organization, Time Management, Accurate Data Entry, Critical Thinking, Negotiation, Communication, Department Budgeting, Schedules, Policy and Procedure, Cost Reduction..., Disciplinary Action, Pharmacy, Medicare Part D, PPO, Utilization Management, CPT, Claims Resolution, Data Entry, Healthcare, Customer Service, Mentoring, Training, Human Resources, Management
Education
American InterContinental University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
American InterContinental University 2006 — 2007
Associate of Arts (AA), Health/Health Care Administration/Management
Carolinas HealthCare System July 2015 - Present
Arise Virtual Solutions Inc. April 2015 - June 2015
Ackman-Ziff November 2005 - January 2007
Harlequin April 2002 - November 2005
Skills
Data Entry, Receptionist Duties, Travel Arrangements, Microsoft Office, File Management, Administrative..., Purchase Orders, Customer Service, Microsoft Excel, Microsoft Word, Outlook, PowerPoint
Education
City University of New York-John Jay College of Criminal Justice 2000 — 2003
Legal Studies, General
Orbitz for Business June 2015 - Present
Arise Virtual Solutions Inc. October 2013 - July 2014
Unraveled Travel March 2003 - December 2012
DuPont Flooring Systems, Inc., 2002 - 2004
Carlson-Wagonlit Travel 2000 - 2001
American Express Global Business Travel 1997 - 2000
Envoy Air Inc., formerly American Eagle Airlines 1990 - 1995
Skills
Customer Service, Microsoft Excel, Sales, Training, Team Building, Microsoft Word, Customer Satisfaction, Public Speaking, Outlook, Account Management, Research, Vacation, Management, Process Improvement, Event Planning, Leadership, English, Windows, Microsoft Office, PowerPoint, Call Centers, Teaching, SABRE GDS, Worldspan GDS, Accounts Receivable, Apollo GDS
Education
Chattahoochee Technical College 2000 — 2002
Diploma, Office Accounting
Executive Travel Institute, Atlanta, GA 1997 — 1998
Certificate of Achievement, Travel & Caribbean Destination Specialist
Strategic Fundraising July 2013 - November 2013
Strategic Fundraising February 2012 - July 2013
Arise Virtual Solutions Inc. August 2011 - December 2011
Strategic Fundraising July 2010 - July 2011
Strategic Fundraising July 2009 - June 2010
Wisconsin Environment June 2008 - August 2008
The Charlton Group September 2007 - January 2008
The Flipside Press August 2006 - August 2007
The Flipside Press January 2006 - August 2007
Skills
Fundraising, Leadership, Sales, Customer Service, Microsoft Office, Management, Team Building, Time Management, Team Leadership, Public Speaking, Nonprofits, Project Management, Quality Control, Process Improvement, JavaScript, Dart, Standard ML, Racket, Ruby, Python, Perl 6, Ceylon, Clojure, Ember.js, AngularJS, Linux, Bash, Zsh, Ubuntu
Education
Chippewa Valley Technical College 2013 — 2015
Associate of Science (AS), Information Technology
Arise Virtual Solutions Inc. September 2015 - Present
Walgreens August 2015 - Present
GardaWorld March 2015 - July 2015
T-Mobile April 2007 - December 2010
1800PetMeds January 2006 - July 2006
United Financial Systems September 2005 - January 2006
Blockbuster May 2005 - September 2005
Walgreens September 2004 - May 2005
Target February 2003 - August 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales
Education
Broward College 2007 — 2015
Grifols Biomat USA August 2015 - Present
Comfort Keepers April 2015 - July 2015
Dr. Venus Wittenaeur DO March 2015 - April 2015
River Valley Physicians February 2015 - April 2015
Columbiana County Head Start April 2014 - December 2014
Housewright Construction January 2011 - January 2014
American General Life and Accident Insurance September 2010 - January 2011
Integrated Vascular Services, LLC September 2009 - September 2010
Arise Virtual Solutions Inc. 2010 - 2010
DiCenzo Personell April 2009 - August 2009
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Teamwork, Public Speaking, Social Media, Time Management, PowerPoint, Data Entry, Fundraising, Management, Team Building, Administration, CPR Certified, Sales, Office Management, Research, Photoshop, HTML, Windows, Leadership, Access, Social Networking, Outlook, Nonprofits, First Aid Training, Medical Terminology, Telephone Skills, Healthcare, Training, Strategic Planning, Filing, Budgets, Recruiting
Education
Ohio Valley College of Technology 2013 — 2015
Associate of Applied Business, Medical/Clinical Assistant, 3.97
Beaver Local High School 1986 — 1991
Diploma, General courses
Telerx March 2015 - Present
Arise Virtual Solutions Inc. October 2011 - Present
STARS June 2013 - June 2014
Working Solutions May 2009 - October 2013
RWHM.org April 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Dameware, Abraxas, Adobe Connect, Webex, Captivate 6, Software, Work Flow Management, EMR, Meaningful Use, ICD-9, Ultipro continuing..., Special Education, ADDIE, Blended Method, Differentiated..., Adult Learning Theory, SEO Coypwriting, Training, Quality Assurance, E-Training, WebEx, SnagIt, Camtasia, Instructor-led Training, Blended Learning, Customer Service, Employee Training, E-Learning
Education
California Baptist University 2002 — 2006
Bachelor of Arts (B.A.), Education/Social Science, 3.41 GPA
University of Massachusetts Boston
American Airlines June 2013 - Present
Us airways June 2013 - Present
Arise Virtual Solutions Inc. February 2013 - Present
The TemPositions Group of Companies December 2010 - February 2011
Law office of George Clarke June 2008 - December 2010
Sylvan Learning Center July 2002 - December 2010
Education
Ashford University 2008 — 2009
MBA, Organizational Management
Arise Virtual Solutions Inc. July 2012 - Present
BIZZY BEE EXTERMINATORS, INC. September 2010 - March 2015
Send Out Cards January 2008 - January 2014
Orkin Pest Control May 2008 - August 2010
SUPERIOR CALL CENTER January 2000 - April 2008
BRANDON ANIMAL CLINIC January 1983 - January 1996
COLDWELL BANKER REAL ESTATE January 1985 - January 1988
Skills
Pest Control, B2B, Marketing, Bid Preparation, Sales, Customer Service, Training, Call Center, Purchasing, Cold Calling, Direct Sales, Small Business, Customer Retention, Sales Management, Account Management, New Business Development, Sales Operations, Advertising, Real Estate, Online Marketing, Leadership, Call Centers, Networking, Email Marketing, Lead Generation, Time Management, Social Networking, Negotiation, Selling, Entrepreneurship, Direct Marketing, Strategic Planning, SEO, Management, Sales Process, Marketing Strategy, Customer Satisfaction, CRM, Online Advertising, Contract Negotiation, Trade Shows, Start-ups, Sales Presentations, Business Development, Coaching, Team Building, Salesforce.com, Social Media Marketing, Retail, Marketing Communications
Education
Ashford University 2009 — 2012
Bachelor of Science (BS), PR/Marketing
The University of Georgia 1982 — 1983
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Abraham Baldwin Agricultural College 1980 — 1983
AS, Animal Health Technology
Gardner-Webb University 1980 — 1981
BS, Business Administration and Management, General
Arise Virtual Solutions Inc. October 2012 - Present
Interactive Response Technologies, (IRT) October 2004 - October 2012
Skills
Call Centers, Training, Performance Management, Customer Experience, Call Center, Customer Satisfaction, Employee Training, Coaching, Leadership Development, Team Leadership, Team Building, Avaya, Training Delivery, Recruiting, Employee Relations, Workforce Management
Education
Alabama State University 1992 — 1993
Music Education
Florida Memorial College
Apple September 2014 - Present
Prosperity Ventures January 2013 - Present
Intuit December 2011 - Present
Prosperity Ventures LLC June 2011 - Present
Arise Virtual Solutions Inc. June 2011 - Present
Carnival Cruise Line September 2014 - March 2015
T-Mobile June 2014 - March 2015
T-Mobile May 2014 - March 2015
AT&T Sales and Billing- Tech Support June 2011 - November 2014
Prosperity Ventures LLC 2014 - 2014
Skills
Real Estate, Marketing, Entrepreneurship, Customer Service, Sales, Leadership, Social Networking, Sales Management, Management, Time Management, Social Media, Small Business, Social Media Marketing, Retail, Online Advertising, Marketing Strategy, Customer Satisfaction, Event Planning, Coaching, Advertising, Event Management, Public Speaking, New Business Development, Cosmetology, Color Artist, Texture Specialist, Facebook, Trade Shows, Blogging
Education
Missouri State University 2006 — 2020
Bachelor of Business Administration (B.B.A.)
Lifetime Learning Real Estate School 2014 — 2014
Real Estate Sales Agent
Academy Hair Design 2009 — 2011
Cosmetologist
Apartment Investing School 2009 — 2009
Commercial Multi Unit Specialist
Northwood University-Texas 2007 — 2009
Bachelor of Arts (B.A.)
Ozarks Technical Community College 2008 — 2008
Associate of Arts (A.A.)
Parkview High School 2003 — 2007
Dimploma
Arise Virtual Solutions Inc. February 2015 - Present
American Express (Aegis Travel) March 2014 - November 2014
Killeen Independent School District April 2013 - October 2014
Education
Argosy University 2015 — 2016
Bachelor of Arts (B.A.), Psychology
University of Phoenix 2011 — 2012
Associate of Arts (A.A.), BS. Health and Human Services
University of Phoenix 2011 — 2012
Associate of Arts (A.A.), Psychology
Arise Virtual Solutions Inc. August 2014 - Present
Homestead Hospice January 2014 - May 2014
Glynn Medical Associates April 2005 - January 2014
College of Coastal Georgia August 2003 - April 2005
Early Learners Daycare January 2003 - August 2004
Skills
Excellent Leadership..., Phlebotomists, Self-motivated Team..., Self-motivated Team..., Eagerness to Learn, Supervisory Skills, Superior Client Service, Process Control, Routine Maintenance
Education
Clayton State University 2011 — 2014
Bachelor of Science (BS), Biology, General
College of Coastal Georgia 2009 — 2011
Associate of Science (A.S.), Biology, General, 3.2 GPA
College of Coastal Georgia 2003 — 2005
Associate of Science (A.S.), Clinical Laboratory Science/Medical Technology/Technologist, Graduate 2005
Wellspring Health & Wellness January 2015 - Present
Arise Virtual Solutions Inc. January 2012 - December 2013
Flying Food Group August 2009 - December 2011
Skills
Customer Service, Typing, CPR Certified, Medical Billing, Medical Coding, CPT, HCPCS, Medical Terminology, ICD-9-CM, HIPAA, Medical Law, Microsoft Office
Education
Laurus Technical Institute 2014 — 2014
Certification, Medical Biller & Coder
Lithonia High School 2001 — 2005
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CompuCom September 2015 - Present
IDEXX Laboratories January 2014 - August 2015
Ballooning Nest Eggs January 2012 - August 2015
Arise Virtual Solutions Inc. October 2011 - October 2013
Bank of America / Merrill Lynch March 2010 - October 2011
MIT Media Lab May 2008 - October 2011
Bank of America October 2007 - March 2010
Bank of America September 2005 - October 2007
NetByTel, Inc. November 2001 - September 2005
Office Depot, Inc. January 1999 - October 2001
Skills
Strategy, Strategic Partnerships, E-commerce, CRM, Customer Experience, Leadership, Cross-functional Team..., Business Development, Management, Business Transformation, Outsourcing, Business Strategy, Mobile Devices, Retail, Process Improvement, Thought Leadership, Marketing Strategy, Innovation, Marketing, Social Media, Entrepreneurship, Start-ups, Integration, Project Management, Mergers & Acquisitions, Sales Process, SaaS, Designs, Team Leadership, Multi-channel Retail, Consumer Behavior, Customer Insight, Innovation Management, Consumer Behaviour, Customer Experience..., Collaboration Solutions, Interactive Technology, Market Research, Partner Development, Curriculum Innovation, Innovation Development, Strategic Planning, Team Building
Education
Bentley University 1980 — 1984
Bachelor of Science (BS)
Motor City Steam Con November 2014 - Present
Detroit Radisson Farmington Hills June 2015 - Present
Katara August 2008 - Present
Detroit Steampunk Couture Fashion Show June 2015 - June 2015
City of Farmington/Downtown Development Authority July 2013 - May 2015
Off the Beaten Path Books August 2010 - February 2015
Arise Virtual Solutions Inc. April 2009 - June 2013
US Census Bureau April 2010 - August 2010
Diane's Catering June 2007 - October 2009
Skills
Public Speaking, Advertising, Marketing, Team Building, Online Advertising, Community Outreach, Marketing Strategy, Creative Writing, Retail, Time Management, Microsoft Office, Training, Newsletters, Music, Media Relations, Editing, Social Media, Social Networking, Event Planning, Customer Service, Management, Social Media Marketing, Fundraising, Event Management, Blogging, Leadership, Microsoft Excel, Facebook, Budgets, Sales
Education
Oakland University 2003 — 2006
Bachelor of Arts (B.A.), Music Performance, General/Theatre
American Musical and Dramatic Academy 1993 — 1995
Certificate of Completion, Musical Theatre
Ceridian August 2015 - Present
CareerBuilder January 2015 - June 2015
Davinchie Technologies June 2014 - December 2014
Arise Virtual Solutions Inc. January 2010 - June 2014
Serene Organics July 2006 - April 2009
AT&T February 2001 - June 2006
Avaya January 1998 - December 2000
Skills
Analysis, SQL, Customer Service, Microsoft Excel, Microsoft Office, Databases, Visio, System Administration, Troubleshooting, Project Management, Software Documentation, MS Project, Access, SharePoint, PowerPoint, Microsoft Word, Windows, Team Leadership, HTML, Business Analysis, Data Analysis, Project Planning, Outlook, Teamwork, Microsoft SQL Server, T-SQL, SQL Server Management..., Database Administration, Database Engine Tuning..., Disaster Recovery, Preventive Maintenance, Database Design, Information Technology, Technical Support, Networking, SSRS, High Availability, Performance Tuning
Education
Georgia Institute of Technology 2015 — 2018
Master of Computer Science, Database Management
New Horizons Computer Learning Center 2015 — 2015
certificate, Data Modeling/Warehousing and Database Administration
Pacific Institute of Technology 2014 — 2014
Certificate, Data Modeling/Warehousing and Database Administration, A
American Intercontinental University 2012 — 2014
Bachelor of Applied Science (BASc), Information Technology
Clayton State University 2007 — 2008
Certification, Project Management
Southern Crescent Technical College 2006 — 2007
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Georgia Perimeter College 1998 — 1999
Associate of Arts (AA), Business Administration
Savannah State University 1995 — 1997
Bachelor, Accounting and Business/Management
Arise Virtual Solutions Inc. January 2013 - Present
Omega World Travel July 2006 - March 2009
Omega World Travel July 2006 - March 2009
Skills
Travel Management, Income Tax, Elder Care, Office Administration, Sales, Technical Support
Education
Ashford University 2010 — 2012
Associate's degree, Business Administration and Management, General
Penn Yan Academy 2002 — 2004
Highschool Diploma
AAA Auto Club, LiveOps November 2006 - Present
Arise Virtual Solutions Inc. 2013 - 2014
Olympus September 2001 - July 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Negotiation, Outlook, Social Media, Customer Satisfaction, Salesforce.com
Education
Central Texas College 1981 — 1983
Associate's degree, General Studies, 3.0
Campus Management Corp May 2013 - April 2014
Charter Schools USA July 2012 - May 2013
Arise Virtual Solutions Inc. January 2012 - June 2012
Brunger Export October 2011 - January 2012
Looking for a position in Accounts Payable May 2011 - October 2011
Comcast Cable October 2008 - May 2011
Comcast Cable February 2008 - September 2008
Comcast Spotlight August 2004 - January 2008
Comcast Cable September 2001 - July 2004
Comcast Cable April 1999 - August 2001
Skills
Accounts Payable, Budgets, Invoicing, Accounting, Leadership, Training, Customer Service, Team Leadership, Journal Entries, Finance, Teamwork, Bank Reconciliation, Accruals, Procurement, Time Management, Forecasting, General Ledger, Variance Analysis, Process Improvement, Call Centers, Analysis, Sales, Payroll, Financial Reporting, Accounts Receivable, Employee Relations
Education
Quick Bookkeeping Accounting Services & QuickBooks Training 2011 — 2011
Bryant College
Accounting
Arise Virtual Solutions Inc. July 2004 - Present
CitiCard / Sears National Bank February 2001 - July 2004
Education
Collins College 1994 — 1995
Graphic Design
Pegasus Corporation of America September 2014 - Present
Pegasus Corporation of America November 2012 - Present
Arise Virtual Solutions Inc. April 2009 - March 2012
Arise Virtual Solutions Inc. 2007 - 2009
Willow CSN Incorporated 2003 - 2007
United States Army 1999 - 2003
Skills
Leadership, Recruiting, Performance Management, Operations Management, Strategic Planning, Team Leadership, Training, Six Sigma, Process Improvement, Team Building, Customer Experience, Conflict Resolution, Vendor Management, Customer Service, Inventory Management, Software Documentation, Management, Leadership Development, Business Process..., Customer Satisfaction, CRM, Program Management, Business Analysis, Customer Retention, Call Centers, Outsourcing, System Administration, Coaching, Analysis, Visio, Access, Business Process, Change Management, Business Development, Team Management, Project Management, Strategy, Telecommunications, Employee Relations, Data Analysis, Use Case Analysis, Stakeholder Management, Microsoft SQL Server, MySQL, Microsoft Servers, Linux, Employee Training, Information Technology, E-commerce, Cross-functional Team...
Education
Ashford University 2008 — 2010
Bachelor of Arts, Business Administration, 3.7GPA
Non-Commissioned Officers School 2000 — 2001
NCO
New Horizons Computer Learning Centers
MCITP, Information Technology
UserTesting.com February 2013 - Present
Arise Virtual Solutions Inc. 2012 - 2013
TGN.TV September 2011 - February 2012
Skills
Usability Testing, Customer Service, Customer Support, Troubleshooting, Customer Experience, Customer Satisfaction, Technical Support, HTML, Data Entry, Computer Hardware, Time Management, Web Design, Adobe Creative Suite, Customer Retention, Windows 7
Education
Anthem Institute-North Brunswick 2008 — 2009
Diploma, Graphic Design
Herzing University-Online
charter communications April 2012 - Present
DivaSpace® Inc December 2010 - January 2013
All Girl Talk Radio 2011 - 2012
AAA March 2007 - February 2011
Arise Virtual Solutions Inc. 2007 - 2011
Skills
Social Networking, Social Media Marketing, Social Media
Education
Baker College of Muskegon 2011 — 2013
Food & Beverage Management, Culinary Arts
Kaplan University 2003 — 2005
Business Management
Muskegon High School 1998 — 2001
Diploma
Arise July 2008 - Present
Arise Virtual Solutions Inc. March 2006 - July 2008
NextiraOne September 2004 - February 2006
Skills
Employee Benefits, Management, Employee Relations, Supply Chain, Call Center, Data Entry, Goal Oriented, Call Centers, Operations Management, Recruiting, Customer Service, Training, Microsoft Office, Vendor Management, Process Improvement, Workforce Management, Customer Satisfaction, Outlook, Leadership, Customer Experience, Analysis, Team Building, Performance Management, Customer Retention, BPO, Human Resources, Payroll, CRM, Coaching, Software Documentation, Time Management, Team Leadership, Outsourcing, Process Scheduler, Forecasting, Access, Account Management, Call Center Development, Inventory Management
Education
Broward Community College 1994 — 1996
McHenry County College 1975 — 1977
Accounting and Computer Science
Concordia University-Ann Arbor 1973 — 1974
Theology and Religious Vocations/ Music
Infinity Insurance October 2014 - Present
FA Commercial February 2014 - October 2014
Arise Virtual Solutions Inc. December 2012 - December 2013
Toppel Career Center at the University of Miami September 2011 - May 2013
Harrah's Entertainment May 2010 - August 2010
Bally's Atlantic City Hotel & Casino May 2010 - August 2010
Sears, Roebuck and Co. October 2008 - May 2010
tropicana casino & resort June 2007 - July 2008
TJ Maxx November 2006 - June 2007
Skills
Customer Service, Interviews, Photoshop, Marketing, Social Media Marketing, Illustrator, Social Media, Leadership, Social Networking, Russian, Problem Solving, People Skills, Interpersonal Skill, C++, Java, Flash Design, Dreamweaver, 3D Studio Max, Cash Handling, Retail, Sales Operations, Moderator, Organizing, Marketing Strategy, Psychology, Creative Problem Solving, Sports, Organization, Time Management, Keen Listener, Sales, Organizational..., Efficiency, Close Attention to..., Artistic Vision, Creativity, Market Analysis, Educational Psychology, Training, Logo Design, Graphic Design, Creative Direction, InDesign, Flyers, Company Brochures, Project Management, Project Planning, Event Planning, Blogging, Content Marketing
Education
University of Miami 2011 — 2013
Bachelor, Psychology
Cumberland County College 2009 — 2011
Computer Science
Anthem Institute-Cherry Hill 2006 — 2007
Certificate, Graphic & Web Design, 4.0
Arise Virtual Solutions Inc. July 2009 - Present
WEICHERT REALTORS BEST BEACH REAL ESTATE August 2006 - Present
DHSoft November 2007 - June 2009
Agilex Technologies, Inc. November 2007 - June 2009
DSD Labs September 2006 - November 2007
Skills
Program Management, Project Management, Management, Budgets, Contract Management, Strategy, Procurement, Proposal Writing, IT Management, Process Improvement, Customer Service, Vendor Management, Business Development, Training, Team Building, Analysis, Business Process..., Outsourcing, Call Centers, Team Management, Negotiation, BPO, Cross-functional Team..., Operations Management, Team Leadership, Strategic Planning, Leadership, Customer Satisfaction, Business Analysis, Performance Management, Coaching, Customer Experience
Education
Career Academy 2015 — 2015
PMP Certification, Project Management
California State University-Long Beach 1999 — 2004
BS, Microbiology
Centene Corporation July 2013 - Present
Arise Virtual Solutions Inc. August 2009 - December 2011
Home Connections LLC August 2008 - October 2010
Arise Virtual Solutions Inc. 2008 - 2009
Apple Computer July 2002 - July 2008
Apple Inc. 2000 - 2003
Apple Computer 2000 - 2002
Skills
Account Management, Salesforce.com, iWork, OS X, Call Center, Solution Selling, Sales, Customer Service, Customer Satisfaction, Team Leadership, Vendor Management, Customer Experience, Cross-functional Team..., Team Building, Sales Management, Direct Sales, SaaS, Social Media, Management, Cloud Computing, CRM, Call Centers, Sales Operations, Customer Retention, Strategy, Training
Education
William Jessup University 2007 — 2012
BS, Business Administration and Management, General
California Lutheran University 1988 — 1991
Los Balcones del Peru 2014 - Present
Darden 2012 - 2014
Arise Virtual Solutions Inc. 2008 - 2012
CitiGroup 2005 - 2006
Wave Media, Inc. 2002 - 2005
XO Communications 1999 - 2002
Education
California State University-Fullerton - College of Business and Economics 1994 — 1998
Arise Virtual Solutions Inc. July 2012 - Present
Dolmar Power Products June 2008 - Present
Beazer Homes, USA February 2006 - September 2007
Rhodes Furniture July 2001 - December 2005
TSYS Debt Management June 1997 - September 1999
Skills
Customer Service, Furniture, Space-planning
Education
Brenau University 1998 — 2001
Lexis Nexis July 2014 - Present
ADT March 2013 - 2014
Arise Virtual Solutions Inc. July 2012 - February 2013
Pan American Fund and Blackport Investment Group April 2010 - October 2012
AlphaStaff April 2008 - September 2009
Tyco Fire & Security April 2004 - September 2007
Towers Watson 2000 - 2004
Andersen Consulting/Accenture 1996 - 1999
Skills
Change Management, Project Management, Business Process..., Process Improvement, Management Consulting, Performance Management, Program Management, Vendor Management, Business Process..., Business Analysis, HRIS, Consulting, Talent Management, Organizational..., Human Resources, Employee Benefits, Business Process, Employee Relations, Strategic Planning, Executive Management, Training, Leadership, Outsourcing, Software Documentation, Analysis, Budgets, Management, PeopleSoft, Personnel Management
Education
American University 1994 — 1996
Master of Public Administration, Public Administration
Bowdoin College 1988 — 1992
Bachelor of Arts, Government and Sociology
Arise Virtual Solutions Inc. October 2008 - Present
Zion Institute for Excellence October 2005 - Present
Winepressmusic Group January 1994 - Present
USDA May 1988 - Present
USDA Food and September 1990 - September 1991
USDA Food and September 1988 - September 1990
Chance and Chance June 1985 - May 1988
Skills
Customer Service, Program Administration, Compliance Management, Change Management, Process Improvement, Team Building, Problem Solving, Program Management, Coaching, Strategic Planning, Six Sigma, Public Speaking, Operations Management, Negotiation, Business Process..., Leadership, Management, Organizational..., Budgets, Team Leadership, Leadership Development, Performance Management, Government, Management Consulting, Training
Education
Alamance Community College 2012 — 2013
Certification, Lean Six Sigma Black Belt in progress
The National Graduate School 2012 — 2013
MS in Quality Systems Management
The National Graduate School 2012 — 2013
Master of Science (MS), Quality Systems Management
Alamance Community College 2010 — 2011
Certification, Lean Six Sigma Green Belt Training
Shaw University 1990 — 1994
Bachelor of Arts, Liberal Studies; Business Management and Public Administration
North Carolina Central University 1990 — 1991
Business Administration
Smithfield Selma High School 1982 — 1985
Comcasst Cable June 2011 - March 2013
Arise Virtual Solutions Inc. February 2010 - May 2011
DIRECTV September 2002 - December 2010
Iberia Airlines of Spain August 1992 - August 2002
Eastern Airlines, Inc. 1971 - 1991
Skills
Workforce Management, Customer Satisfaction, Call Center, Customer Experience, Outsourcing, Leadership, Management, Sales, Coaching, Customer Service, Sales Process, Talent Acquisition, Vendor Management, Contact Centers, BPO, Program Management, Call Centers, Operations Management, Business Development, Customer Retention, Business Process..., CRM, Telecommunications, Marketing, Process Improvement, Call Center Development, Recruiting, Training, Performance Management, Six Sigma, Budgets, P&L Management, Inbound Marketing, Analysis, Cross-functional Team..., Telemarketing, Account Management
Education
Barry University
BS, Business Administration
Arise Virtual Solutions Inc. January 2013 - Present
Sprint August 2012 - Present
Skills
Customer Service, Call Centers, Customer Satisfaction, Process Improvement, Customer Experience, Data Entry, Outlook, Leadership, Team Building, Customer Retention, Software Documentation, Vendor Management, Troubleshooting, Training, Management, Microsoft Office, Program Management, Team Leadership, Access, Microsoft Excel
Education
Harnett Central High School 2000 — 2006
High School
Ashford University
Bachelor's degree, Health/Health Care Administration/Management
Hubba 2012 - Present
Terre Bleu Lavender Farm 2011 - Present
Arise Virtual Solutions Inc. 2012 - 2014
Three2N Inc. 2012 - 2014
EMC 2010 - 2012
salesforce.com January 2009 - 2012
EMC 2006 - 2010
Enterprise Grid Alliance 2005 - 2006
EMC Computer Systems 2004 - 2006
Open Grid Forum 2002 - 2006
Skills
Cloud Computing, SaaS, Leadership, E-commerce, Entrepreneurship, Salesforce.com, Outsourcing, Strategic Partnerships, Sales, Business Strategy, Grid Computing, Mergers, Business Alliances, Mergers & Acquisitions, Executive Management, Marketing Communications, Marketing Strategy, Sales Operations, Management, Team Leadership, Sales Management, Global Management, Change Management, BPO, Crowdsourcing, CRM, Data Center, Creative Direction, Creative Strategy, Idea Generation, Closing Deals, Corporate Communications, International Sales, Virtual Teams, Investor Relations, Strategy, Enterprise Software, Strategic Planning, Business Development, Start-ups, Analytics
Education
Harvard Business School 2008 — 2008
AMP, Business Administration and Management, General
Babson College - Franklin W. Olin Graduate School of Business 2006 — 2006
SHP, Sustaining High Performance
Ivey Business School at Western University 1997 — 1997
IRP, Strategic Management Investor Relations
Université du Québec à Trois-Rivières 1986 — 1986
French Immersion
Memorial University of Newfoundland 1979 — 1985
BSC, Biology / Business Marketing Concentration
Christy's Business Services LLC July 2011 - Present
Arise Virtual Solutions Inc. March 2010 - January 2014
AICPA September 2008 - May 2010
Fidelity 2005 - 2008
Wal-Mart Distribution Center May 2002 - October 2005
Skills
Payroll, Leadership, Employee Benefits, Training, Management, Invoicing, Customer Service, Outlook, Time Management, Team Building, Microsoft Office, Accounts Receivable, Benefits Administration, Employee Relations, Human Resources, Process Improvement, Tax, Benefits, Excel, Accounts Payable, Word, Administration, Hiring, Data Entry, Leadership Development, PowerPoint, Budgeting, Quickbooks, Billing, Planning, Lotus Notes, HRIS, Operations Management, ADP Payroll, Salesforce.com, Paychex, Performance Management, Team Leadership, Employee Training, Program Management, Call Centers, Coaching, Customer Satisfaction, Customer Experience, E-Learning, Staff Development, Teaching English as a...
Education
University of Phoenix 2013 — 2015
Master's Degree, Adult and Continuing Education and Teaching, A
Strayer University-North Carolina 2009 — 2012
Master of Business Administration (MBA), Public Accounting
Strayer University 2006 — 2009
Executive Grad Cert., Business Admin. Accounting/Taxation
American InterContinental University 2004 — 2005
BA, Business Administration/Accounting
Vance Granville Community College 2000 — 2002
AAS, Business Administration/Operations Management
Arise Virtual Solutions Inc. March 2014 - Present
Dollar General July 2011 - March 2013
RadioShack July 2010 - July 2011
Hinesight June 2008 - June 2010
Countrywide Mortgage Services October 2005 - May 2008
AT&T Mobile Tel October 2002 - September 2005
Enterprise Rent-A-Car November 1999 - September 2002
Skills
Consultative Sales, Sales Team Management, Customer Service, Training, Retail & Branch..., Telecommunications, Call Center, Customer Service Dept...., Account Management, Business to Business..., Inventory & Warehouse..., Mortgage Sales &..., Microsoft Office, Microsoft Excel, Strategic Planning, New Business Development, Project Management, Sales Management, Networking, Retail, Customer Satisfaction, Sales, Management
Education
Georgia State University - J. Mack Robinson College of Business 1993 — 1998
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Clark Atlanta University 1986 — 1990
Dual Degree: Industrial Engineering and Business Management
Ryder System, Inc. April 2014 - September 2014
ADP June 2013 - March 2014
Golan Solutions, LLC June 2010 - August 2013
Arise Virtual Solutions Inc. January 2010 - June 2010
Arise Virtual Solutions Inc. August 2008 - June 2010
Dining Butler January 2008 - January 2009
Retalix May 1999 - December 2007
Skills
Business Intelligence, Software Development, Strategy, Microsoft SQL Server, SSIS, Database Design, Strategic Planning, Databases, SSRS, SDLC, SQL, VB.NET, ASP.NET Web API, HTML, Architecture, Solution Architecture, Visio, ASP.NET, T-SQL, Visual Studio, C#, Web Applications, SSAS, SQL Server, E-commerce, Analysis Services, Architectures, Business Analysis, Integration, Team Leadership, Management
Education
Singalovski College, Tel Aviv Israel 1996 — 1999
Bsc, software engineering
ORT Colleges
Bachelor of Applied Science (B.A.Sc.), Computer Software Engineering
Focus Technologies, LLC October 2011 - Present
Arise Virtual Solutions Inc. April 2009 - October 2011
JM Family Enterprises May 2002 - March 2009
AutoNation, Inc August 1996 - May 2002
Federated Department Stores/Macy’s (Burdines) October 1984 - August 1996
Skills
Infrastructure, Vendor Management, IT Operations, Management, Program Management, Recruiting, Integration, Disaster Recovery, Business Intelligence, Sales, Storage, Budgets, Executive Management, Team Building, ITIL, Data Center, Process Improvement, IT Strategy, Software Project..., Customer Service, Call Center, SDLC, SharePoint, Strategy, Networking, Telecommunications, Team Leadership, Leadership, Windows, Enterprise Software, Technical Support, Customer Satisfaction, IT Management, Business Analysis, Windows Server, CRM, Entrepreneurship
Education
Nova Southeastern University 1986 — 1990
Masters of Science, Computer Science
City University of New York-Brooklyn College 1980 — 1985
Bachelors of Science, Computer Science
VConnex Services March 2013 - Present
Arise Virtual Solutions Inc. September 2012 - October 2013
South Florida Water Management District August 2006 - September 2012
South Florida Water Management District September 2002 - August 2006
South Florida Water Management District August 2000 - September 2002
Consultancy Services / GE Information Systems April 1997 - February 1998
SAMEER, Center for Electromagnetics April 1996 - March 1997
Skills
PMP, Visio, Project Management, MS Project, Technical Writing, Program Management, SDLC, Project Planning, Databases, Software Project..., Database Design, Business Analysis, Oracle, Software Development, Agile Methodologies, SQL, Windows, SharePoint, Java, Leadership, IT Management, HTML, Software Documentation, Requirements Gathering, Agile Project Management, Scrum, Vendor Management, Business Process...
Education
Anna University 1994 — 1996
Master of Engineering (M.Eng.), Optical Communication
Thiagarajar College of Engineering 1990 — 1994
Bachelor of Engineering (B.E.), Electronics and Communiction
Laurus Design, LLC 2009 - Present
Human Performance Systems Inc May 2015 - Present
Sutherland Global Services September 2014 - May 2015
Noveau Associates 2011 - June 2014
Huthwaite International February 2014 - April 2014
SRA International 2012 - 2014
General Dynamics Information Technology 2012 - 2013
ESI International 2010 - 2013
Arise Virtual Solutions Inc. 2012 - 2012
General Dynamics Information Technology 2009 - 2010
Skills
Instructional Design, E-Learning, Captivate, Training, Adult Education, Distance Learning, Adobe Connect, V-ILT, Needs Analysis, Program Management, Articulate Storyline, Articulate Studio, Synchronous Learning, Virtual Learning
Education
Boise State University 2012 — 2016
Master of Science (M.S.), Instructional & Performance Technology
Virginia Polytechnic Institute and State University - Pamplin College of Business 2001 — 2005
BS, Hospitality and Tourism Management
Department of Veterans Affairs Credentialing CoordinatorVA HospitalJanuary 2011 - Present
Arise Virtual Solutions Inc. 2014 - 2015
Arise Virtual Solutions Inc. 2014 - 2015
Skills
Microsoft Office, Human Resources, Healthcare Management, Customer Service, EMR, Medical Terminology, Microsoft Excel, Employee Relations, Healthcare, Change Management, Hospitals, Microsoft Word, Team Building, Nursing
Education
Chicago State University 2000 — 2004
Bachelor's Degree, Rural Sociology, 3.5
Chicago State University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Sociology
Smithwick Enterprises January 2004 - Present
Arise Virtual Solutions Inc. June 2008 - January 2009
Peachtree Special Risk Brokers September 2004 - December 2007
Darden Restaurants February 1998 - May 2004
Boston Red Sox 1994 - 1996
Gap Inc. 1992 - 1996
United Artists October 1990 - August 1992
Skills
Customer Relations, Budgeting, Customer Service, Accounting, Excel, Word, Blogging, PowerPoint, Accounts Payable, Accounts Receivable, Research, Problem Solving, Billing, Data Entry, Retail, Auditing, Writing, General Ledger, Microsoft Word, Budgets, Creative Writing, Facebook, Microsoft Excel, Blogger, Microsoft Office, Newsletters
Education
Boston University 1992 — 1996
Bachelor's, Psychology
Deltona High 1989 — 1992
KCS Services May 2009 - August 2013
Arise Virtual Solutions Inc. August 2008 - December 2008
Arise Virtual Solutions Inc. September 2006 - August 2008
Worldcom October 2000 - July 2005
AutoNation August 1998 - September 2000
Skills
Public Policy Research, System Administration, SDLC, Project Management, Policy Research, Vendor Management, Databases, Performance Management, PeopleSoft, Access, Human Resources, Management, Training, Data Analysis, Security, Business Process, Outlook
Education
Barry University 2012 — 2013
Master's degree (MPA), Public Administration, 3.89 / 4.0
Barry University 2010 — 2011
Bachelor's degree, Public Administration
Tulane University 1992 — 1998
Associate, Computer Information Systems
Arise Virtual Solutions Inc. April 2012 - Present
Education
Concorde Career College-Portland 2007 — 2007
Dental Assistant, Dental Assisting/Assistant, 4.0
Ricks College 1997 — 1999
Associate's degree, Office Management and Supervision, 3.8
HARVARD RISK MANAGEMENT LLC. February 2015 - Present
Arise Virtual Solutions Inc. March 2012 - Present
Encadria Staffing Solutions LLC July 2008 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Sales, Nonprofits, Data Entry, Troubleshooting, Teamwork, Access
Education
Atlanta Technical College 2000 — 2002
paralegal, Law
Atlanta Job Corps Center 1999 — 1999
Business Clerical Diploma, business clerical
Harvard Risk Management LLC.
Certified Risk Management Consultant, Risk Management
Ashford University
Accounting, Business Administration and Management, General
Faust Enterprises January 2006 - Present
Arise Virtual Solutions Inc. 2012 - 2013
Westonka School District 2006 - 2010
Roche Diagnostics 1999 - 2001
EDS Corporation 1997 - 1999
Skills
Microsoft Word, Microsoft Office, Editing, Software Documentation, Inventory Management, Call Center, Customer Service
Education
Bethel University 2004 — 2013
MS, Special Education
Indiana University-Purdue University at Indianapolis 1972 — 1978
BS, Accounting
Arise Virtual Solutions Inc. January 2012 - Present
Integration Architect January 1995 - Present
Zimmerman Advertising 2014 - 2014
Patriot National Insurance Group 2013 - 2013
Elephant Group 2013 - 2013
Elephant Group 2013 - 2013
Kaplan 2010 - 2011
Skills
Data Center, Virtualization, VMware, Active Directory, Storage Area Networks, DNS, Windows Server, Hardware, Infrastructure, P2V, Servers, Citrix, Security, Cloud Computing, NetApp, WAN, Microsoft Exchange, Operating Systems, VMware ESX, SAN, Microsoft SQL Server, vSphere, Network Design, Enterprise Software, Information Technology, vCloud, Visio, Cluster, Technical Writing, Project Management, Portfolio Management, Staff Management, Mentoring, Finacial Management, Organizational..., Vendor Management, Mobile Devices, SDLC, TCP/IP, IBM Tivoli, TSM, Veeam, Windows 8.1, Windows 7, Hyper-V, Xen, Citrix Metaframe
Education
Belmont University
Arise Virtual Solutions Inc. May 2015 - Present
City of Atlanta August 2013 - Present
Courier Connection November 2013 - March 2015
YouthBuild USA November 2012 - April 2013
AWDA November 2011 - December 2012
KCI Wireless January 2011 - June 2011
TMS/MLV/A-Link June 2008 - November 2009
Futren Corporation March 2001 - March 2004
Skills
50 WPM, Public Speaking, Profit Actuality, Patience, Hiring, Retail, Onboarding, Direct Sales, Sales Operations, Leadership Development, Process Scheduler, Team Building, Microsoft Excel, Marketing, Sales, Management, Recruiting, Sales Management, Interviews, PeopleSoft, Training, Customer Satisfaction, Temporary Placement, Policy, Leadership, Customer Service, Resume Writing, Human Resources, College Recruiting, Payroll, Organizational..., Performance Management, Career Development, Career Counseling, New Hire Orientations, Staff Development, Coaching, Applicant Tracking..., Budgets
Education
Atlanta Metropolitan College 2014 — 2016
Bachelor's Degree, Clinical/Medical Social Work
Clayton State University 2001 — 2008
none, Computer Programming
West Point 1999 — 2000
None, Computer Science
Westlake High School 1995 — 1999
AXA Equitable Life Insurance Company 2013 - 2014
SHAJAE Enterprises, Inc. October 2010 - July 2013
Novant Health 2011 - 2013
Mount Moriah Missionary Baptist Church 2008 - 2013
Arise Virtual Solutions Inc. July 2011 - May 2012
Cogentrix Energy, LLC 2006 - 2010
Virgin Atlantic Airways 1996 - 2005
Skills
PeopleSoft, Oracle, JD Edwards, AS400 system, Microsoft Office, Lotus Notes
Education
Central Piedmont Community College 2011 — 2013
Certificate, Allied Health
Columbia Junior College
Associate Degree, Business Administration
Arise Virtual Solutions Inc. March 2004 - Present
Skills
VPN, Workforce Management, Active Directory, Call Centers, Call Center, Windows 7, Avaya, Troubleshooting, Customer Satisfaction, Technical Support, Windows Server, Help Desk Support, Citrix
Education
Broward Community College
Absolute Total Care May 2014 - Present
Arise Virtual Solutions Inc. January 2012 - April 2014
Total Health Care November 2004 - July 2011
Skills
Administrative..., Microsoft Excel, PowerPoint, Policy, Microsoft Word, Conflict Resolution, Customer Service, Microsoft Office, Process Improvement
Education
Ashford University
Wayne State University
JDC Professional Enterprise Inc. 2011 - Present
Arise Virtual Solutions Inc. September 2010 - Present
Arise Virtual Solutions Inc. April 2007 - November 2010
Blue Frog Solutions 2004 - 2006
Skills
Customer Service, Microsoft Office, Sales, Coaching, Microsoft Word, Call Center, Customer Satisfaction, Data Entry, Temporary Placement
Education
Broward Community College 2005 — 2007
Registered Nursing/Registered Nurse
Johnson and Wales University 1989 — 1991
Associate of Science (A.S.)
Plasco ID June 2013 - Present
Watson Pharmaceuticals April 2011 - August 2011
Arise Virtual Solutions Inc. August 2008 - August 2008
Skills
Citrix
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance, B
Sullivan and Cogliano Training Center 2009 — 2011
CompTia A+, Net+ and CCNA, Computer Technology/Computer Systems Technology, B
Broward Community College 2003 — 2003
PC Troubleshooting and Repair, Computer and Information Sciences and Support Services, A
Arise Virtual Solutions Inc. October 2012 - Present
Skills
Microsoft Office, Research, PowerPoint, Team Building, Writing, Customer Relations, Word, Problem Solving, Higher Education, Public Speaking, Coaching, Budgeting, Mentoring, Windows, HTML
Education
Colorado State University 2010 — 2012
Artists Line August 2013 - Present
Studio Atelier February 2013 - March 2014
RealtyFire May 2013 - August 2013
aclickaway Business Solutions November 2012 - April 2013
Arise Virtual Solutions Inc. August 2011 - April 2012
AchieveGlobal July 2010 - August 2011
Skills
HTML 5, JavaScript, CSS3, jQuery, Enterprise Software, Network Administration, PHP, MySQL, Networking, Front-end, CSS
Education
Broward College
Arise Virtual Solutions Inc. November 2010 - March 2012
Allconnect July 2009 - May 2010
Burlington Coat Factory May 2009 - July 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Negotiation, Outlook, Social Media, New Business Development, Public Speaking, Coaching
Education
Everest University-South Orlando 2011 — 2013
Associate of Arts (A.A.), Management Information Systems, General
American InterContinental University 2010 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Arise Virtual Solutions Inc. October 2010 - March 2012
Primerica July 2004 - May 2009
The Krystal Company July 1998 - October 2002
Skills
Microsoft Office, Data Entry, Outlook, Call Center, Customer Satisfaction, Customer Service, Workforce Management, Inbound Marketing, Customer Experience, 10 Key, Avaya, Technical Support, BPO, Troubleshooting, Fax, Lotus Notes, Customer Retention, Computer Hardware, Call Centers
Education
ITT Technical Institute-Duluth 2012 — 2014
Associate of Computer Science, Information Technology, A's
Empire Beauty School-Lisle 2008 — 2009
Cosmetology, Cosmetology
Atlanta Job Corp Center 2001 — 2002
Technical Trade, Business Administration
Arise Virtual Solutions Inc. April 2011 - Present
Arise Virtual Solutions Inc. 2011 - 2012
Houston Health Care November 2007 - September 2008
Education
University of West Georgia 2010 — 2013
Bachelor's degree, English Language and Literature, General
Baltimore City Community College 2003 — 2006
Associate of Arts (A.A.), Humanities/Humanistic Studies
University of West Georgia
Pre-Nursing Studies
Alliance Data June 2012 - Present
Arise Virtual Solutions Inc. September 2008 - December 2012
Cuyahoga County May 2005 - January 2007
Skills
Data Entry, Customer Service, Outlook, Conflict Resolution, Program Management, Training, Customer Satisfaction, Performance Management, Microsoft Office, 10 Key
Education
Cleveland State University 1995 — 1998
Cleveland Heights High School 1992 — 1995
Diploma
Arise Virtual Solutions Inc. June 2009 - Present
Sam's Club May 2002 - July 2009
Skills
New Business Development, Sales Management, Strategic Planning, Marketing Strategy, Business Strategy, Negotiation, Product Development, Team Building, Sales, Marketing, Management, Customer Service, Business Development, Business Planning, Account Management, Retail, Start-ups, Entrepreneurship, Wholesale, B2B
Education
Wayne State University 2004 — 2008
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
American InterContinental University
Arise Virtual Solutions Inc. June 2011 - November 2012
Lincoln County Pharmacy May 2008 - April 2009
Education
Berklee College of Music 2013 — 2013
Cert of Completion, Introduction to Music Production, 95.9%
Carnival through Arise 2011 — 2011
Certification, Carnival Customer Service
Salina Area Technical College 2011 — 2011
CNA, Nursing Asst
Medical Transcription Institute 2002 — 2002
Certificate, Medical Terminology and transcription
LDS Business College 1985 — 1986
none, Literature/Choir
Working Solutions August 2010 - Present
Arise Virtual Solutions Inc. October 2006 - March 2010
Danny's Towing Company January 2000 - January 2006
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML
Education
Broward Community College 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Arise Virtual Solutions Inc. October 2012 - Present
Education
Ashford University 2012 — 2016
Arise Virtual Solutions Inc. September 2013 - 2013
Education
Keiser University-Ft Lauderdale 2014 — 2017
Bachelor's degree, Psychology
Borough of Manhattan Community College
Arise Virtual Solutions Inc. November 2011 - Present
Alorica 2008 - 2011
BrandsMart USA January 2008 - July 2008
Skills
Operations Management, Team Building, Team Management, Problem Solving, Microsoft Office, Outlook, Social Media Marketing, Customer Satisfaction, Customer Engagement, Organizational Behavior
Education
ITT Technical Institute-Kennesaw 2012 — 2015
Information Technology
Chattahoochee Technical College 2009 — 2010
Direct Diabetic Source June 2011 - January 2012
Arise Virtual Solutions Inc. 2012 - 2012
USA Telephone January 2006 - May 2008
Education
Concorde Career Institute-Miramar 2011 — 2012
Associate's degree, Medical/Clinical Assistant
Veterans Benefit Assistance Program October 2013 - Present
Arise Virtual Solutions Inc. August 2011 - September 2013
Buffalo Wild Wings August 2005 - December 2010
TGI Fridays November 2003 - January 2006
Walt Disney World May 1999 - October 2003
Skills
Training, Restaurant Management, Franchising, Management, Cooking, Hospitality, Sales, Inventory Management, Food, Food & Beverage, Customer Service, Real Estate License, Student Leadership, Microsoft Office, Coaching, Speech and Presentations, Menu Development, Restaurants, Hotels, Communication, Leadership
Education
Chippewa Valley Technical College 2014 — 2016
Associate's degree, Business Administration and Management, General, 3.5
Southeastern Academy 1995 — 1996
Certificate of Achievement, Airline and Hotel Management, 3.5
DIRECTV May 2013 - Present
Arise Virtual Solutions Inc. 2011 - 2012
Teleperformance November 2009 - December 2010
Skills
Active Listening, Conflict Resolution, Creative Problem Solving, Troubleshooting, Telecommunications, Customer Service, Telephone Skills
Education
Georgia Perimeter College 2011 — 2013
Associate of Science (AS), Business Administration and Management, General
Albany State University 2007 — 2010
Arise Virtual Solutions Inc. January 2012 - Present
Self-employed January 2011 - Present
Skills
Customer Service, Highly detail oriented, Phone Etiquette, Result Oriented, Problem Solving
Education
Franklin Pierce College 1980 — 1988
Bachelor's degree, Accounting and Computer Science
Central Virginia Community College
Associate's degree, Accounting and Computer Science
Arise Virtual Solutions Inc. 2013 - Present
Verizon Wireless October 2010 - August 2011
Best Buy August 2009 - April 2010
Skills
Customer Service, Typing, Sales, Retail, Outlook, Cashiering, Data Entry, Time Management, Customer Satisfaction, Call Centers, Customer Experience, Invoicing, Customer Retention, Inventory Management
Education
American Public University System 2013 — 2017
Bachelor of Science (BS), Psychology
The City University of New York - The City College of New York
Jimmy Jazz April 2012 - December 2012
Arise Virtual Solutions Inc. October 2011 - April 2012
Bishop's Glen May 2011 - November 2011
Finish Line January 2010 - August 2011
BI-LO, LLC April 2008 - May 2009
Skills
Biology, Microbiology, Laboratory, Customer Service, Nursing Homes, Typing, Microsoft Office
Education
Bethune-Cookman University 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Arise Virtual Solutions Inc. October 2010 - Present
Arise Virtual Solutions Inc. 2010 - 2014
Walt Disney World April 2005 - January 2011
Skills
Managing Accounts, Management, Instructor-led Training, Training & Development, Customer Service, Customer Relations, Customer Retention, Office Management, Office Administration
Education
Florida Metropolitan University 2000 — 2002
Bachelor's Degree, Office Management and Supervision
Briarcliffe College 1991 — 1993
Associate's Degree, Law
Comcast Cable June 2015 - Present
Atlantic Workforce May 2015 - Present
HOODZ of Atlanta and Central Georgia March 2015 - May 2015
Del Frisco's Restaurant Group June 2014 - January 2015
Arise Virtual Solutions Inc. September 2013 - March 2014
CLP Resources June 2013 - February 2014
Aerotek May 2012 - September 2012
Skills
Sales, Solar Industry, Customer Service, Solar PV, Cashiering, Carpentry, Team Building, Electronics, Customer Satisfaction, Construction, Electricians, Software Installation, Troubleshooting, Telecommunications
Education
Everest Institute-South Plainfield 2010 — 2011
Technical diploma, Electrical and Electronics Engineering
Plainfield High School 2006 — 2007
High School/Secondary Diploma Programs
Arise Virtual Solutions Inc. August 2013 - Present
Best Buy August 2011 - August 2013
Best Buy August 2010 - August 2011
Best Buy August 2008 - August 2010
US Air Force Reserve June 2001 - January 2009
Best Buy January 2008 - August 2008
Skills
Customer Service, Marketing, Team Building, Strategic Planning, Sales, Marketing Strategy, Coaching, New Business Development, Social Media, Entrepreneurship
Education
Belhaven University 2010 — 2013
Bachelor of Science in Management, Business, Management, Marketing, and Related Support Services
Hinds
Fresenius Medical Care July 2011 - Present
Arise Virtual Solutions Inc. January 2010 - Present
CSI Infusion & Network Services January 2011 - May 2011
Edwards & Son Service, Inc. July 2007 - May 2010
FirstMerit Bank July 2004 - July 2007
FirstMerit Bank May 2002 - June 2004
Skills
Invoicing, Medical Terminology, Data Entry, Call Centers, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Accounts Receivable, PowerPoint, ICD-9, customer, Claims Management, Communication, data, Organization Skills, Health Insurance, accounts re, Medical Billing, HCPCS, Medical Coding, Medical t, Analytical Skills, CPT, Medicare, Healthcare, Insurance
Education
Sanford-Brown College-Middleburg Heights 2011 — 2011
Medical Billing and Coding, Certification of Completion
AMIkids January 2015 - Present
Broward Youth Treatment Center May 2014 - October 2014
Arise Virtual Solutions Inc. August 2012 - October 2013
Skills
Customer Service, Sales, Clerical Skills, Internet Services, Mental Health Counseling, Conflict Resolution, Mental Health, Psychotherapy, Treatment, Outlook, Time Management, Data Entry, Behavioral Health, Customer Satisfaction, Group Therapy, Interventions, Adolescents, CBT, Call Centers, Family Therapy
Education
Nova Southeastern University 2012 — 2015
Student Mental Health Counseling
American InterContinental University-South Florida 2004 — 2008
Bachelor of Science (BS), Criminal Justice
Arise Virtual Solutions Inc. July 2009 - Present
SunTrust Bank March 2008 - January 2009
Washington Mutual Bank September 2005 - January 2007
Skills
Interpersonal Skills, Communication Skills, Listening Skills, Decision Making, Team Player, Team Leadership, Writing Skills, Problem Solving, Verbal Communication, Call Centers, Time Management
Education
Antonelli College-Hattiesburg 2012 — 2014
Associate of Applied Science in Financial Management, Accounting/Financial Management
Antonelli College-Hattiesburg 2012 — 2014
Associate of Applied Science in Financial Management, Accounting and Finance
Arise Virtual Solutions Inc. August 2014 - Present
Arise Virtual Solutions Inc. August 2014 - Present
Liberty National Life Insurance Company February 2014 - August 2014
Warren Properties February 2012 - January 2013
Skills
Communication, Project Planning, Management
Education
Alabama A&M University Graduate School 2003 — 2008
Bachelor of Science (BS), Psychology