West Herr Automotive Group
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West Herr Automotive Group Employees
West Herr Automotive Group October 2013 - Present
West Herr Automotive Group May 2012 - October 2013
West Herr Automotive Group May 2012 - October 2013
West Herr Automotive Group March 2003 - May 2012
Glenn Campbell Chevrolet Suzuki 1995 - 2002
Skills
Automotive Repair, Vehicles, Automotive Aftermarket, Parts, Customer Retention, Automotive, Automobile, Tires, Dealers, Suspension, Reynolds, Dealer Management, Powertrain, Warranty, Brake, Graduate Recruitment
Education
Alfred State College - SUNY College of Technology 1991 — 1994
Associate in Occupational Studies, Automotive Engineering Technology/Technician
Grand Island Sr High School 1987 — 1991
Local Diploma, 2 Year Automotive Studies
First Niagara Bank July 2009 - Present
Bank of Akron March 2009 - July 2009
West Herr Automotive Group September 2007 - July 2008
Greater Buffalo Savings Bank February 2004 - September 2007
Skills
Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Project Management, Sales, Commercial Lending, Project Planning, Sales Management, Loans, Consumer Lending, Credit, Commercial Banking, Cross Selling, Banking
Education
Canisius College 2010 — 2014
Master of Business Administration (MBA)
D'Youville College 2006 — 2009
Bachelor of Science degree in Business Management
Canisius College 1992 — 1999
English Language and Literature/Letters
West Herr Automotive Group April 2009 - Present
West Herr Automotive Group April 2009 - Present
West Herr Automotive Group April 2009 - Present
Skills
Automotive Technician, Automotive, Automotive Repair, Customer Service, Firefighting, EMS, First Responder, Rescue, Fire Safety, Emergency Services, Weapons of Mass...
Education
Monroe Community College 2010 — 2012
Associate's degree, Applied Science
Gosy and Associates March 2014 - Present
Gosy and Associates September 2013 - Present
Cheektowaga/Sloan school district November 2012 - Present
West Herr Automotive Group October 2005 - July 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Teaching, Public Speaking, Sales, Data Entry, Customer Service, Time Management, Access, Account Management
Education
Medaille College 2013 — 2014
Master's degree, Special Education and Teaching
SUNY at Buffalo 2009 — 2013
Bachelor of Science (BS), Elementary Education and Teaching
Erie Community College 2006 — 2008
Associate of Science (A.S.), Culinary Arts/Chef Training
West Herr Automotive Group September 2011 - Present
New York State Assembly January 2008 - September 2011
Skills
Research, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, English, Windows, Teaching, Outlook, Microsoft Office, Administrative..., Management, Retail, Time Management, Purchasing, Community Outreach, Fundraising, Nonprofits, Policy, Public Relations, Public Speaking, Volunteer Management, Event Planning, Government
Education
State University of New York College at Buffalo 2007 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Erie Community College 2004 — 2006
Associate of Arts (A.A.), Social Sciences
West Herr Automotive Group March 2014 - Present
West Herr Automotive Group February 2013 - March 2014
Durham Staffing September 2012 - February 2013
Skills
Career Counseling, Recruiting, New Hire Paperwork, New Hire Training, Interviews, Training, Temporary Placement, Screening, New Hire Orientations, Employee Training, Human Resources, Job Fairs, Onboarding, Payroll, Employee Benefits, Customer Service, Team Building, Job Descriptions
Education
SUNY Fredonia 2006 — 2010
Bachelor of Arts, Psychology; English
US Army March 1999 - Present
West Herr Automotive Group October 2002 - September 2013
Skills
Automotive Repair, Customer Service, Troubleshooting, Computer Hardware, Vehicles, Microsoft Office, Team Leadership, Networking, Customer Satisfaction, Inventory Management, Windows Server, Management, Parts, Team Building, Automotive, Customer Retention, Automobile, Training, Automotive Aftermarket, Operations Management, Profit, Purchasing, Sales Process, Sales Management
Education
DeVry University
Erie Community College
Auction Simplified June 2014 - Present
Dealer Simplified LLC June 2014 - Present
Savvy Brain Inc July 2013 - Present
West Herr Automotive Group January 1998 - June 2014
Maroone Ford - Auto Nation March 1984 - January 1998
World Book 1983 - February 1984
Budget Rent a Car 1980 - 1983
Skills
New Business Development, Website Development, Sales Management, HTML, User Interface Design, Web Architecture, SQL Server, Automotive, Process Improvement, Call Center, Customer Service, E-commerce, Sales, Digital Marketing, Business Development, Microsoft SQL Server, Sales Process, Online Advertising, Customer Retention, Account Management, Profit, Negotiation, Lead Generation, Automobile, Dealers, B2B, Management, Customer Satisfaction, Team Building, Selling, Team Leadership, Vehicles, Advertising, Direct Sales, Automotive Aftermarket, Strategic Planning, Marketing Strategy, Inventory Management, Dealer Management, Parts, Retail, Training, Sales Presentations, CRM, Salesforce.com, SEM, Online Marketing, Finance, Marketing, Product Marketing
Education
Niagara University
BA Management, Business Admin, Computer and Information Sciences, Leadership Minor
Drimnagh Castle, Dublin Ireland
English, Gaelic, Mathematics, Writing.
Lancaster, NY
Advanced Regents Degree, Economics, English, Economics, Mathematics, Writing and Architecture
West Herr Automotive Group January 2014 - Present
Tripifoods July 2011 - January 2014
Tripifoods June 2010 - July 2011
Skills
Accounts Receivable, Financial Reporting
Education
Canisius College 2011 — 2012
Master of Business Administration
Canisius College 2007 — 2011
Bachelor of Science, Accounting
St. Francis High School 2003 — 2007
Advanced NYS Regents Diploma
Moog Inc. June 2011 - Present
West Herr Automotive Group August 2005 - January 2011
Skills
Aircraft, Calibration, Lean Manufacturing, Aerospace, Avionics, Root Cause Analysis, AS9100, Manufacturing..., Project Management
Education
Houghton College 2013 — 2014
Bachelor's degree, Business Administration and Management, General, 3.8
Erie Community College 2005 — 2007
Associate's degree, Automotive Engineering Technology/Technician
McGard January 2008 - Present
McGard July 2005 - December 2008
West Herr Automotive Group January 2002 - November 2004
Skills
Inventory Management, Automotive, Vehicles, Advertising, Microsoft Office, Sales, Microsoft Word, Time Management, Customer Service, Continuous Improvement, Product Development, Customer Satisfaction, Operations Management, Team Building, Team Leadership
Education
Bryant & Stratton College
Business Management
Vanderstyne Toyota October 2000 - Present
Laurie Frantz's Warranty Solutions August 2012 - 2013
West Herr Automotive Group October 2010 - 2013
Rochester Republican Committee July 2009 - October 2012
Rush-Henrietta Rotary January 2010 - June 2012
Borg & Ide Imaging, PC January 1999 - May 2011
Messenger Post Newspapers March 2007 - July 2008
CNHI June 2006 - September 2006
Democrat and Chronicle January 2006 - April 2006
Next Step Magazine January 2003 - April 2005
Skills
Editing, Storytelling, Newspaper, Video, Social Media, Facebook, Blogging, Social Networking, Microsoft Office, Public Speaking, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Ap Style, Journalism, Press Releases, Copy Editing, Wordpress, Sales, Newsletters, Public Relations, Automotive, Photoshop, Internal Communications, Proofreading, Speech Writing, Strategic Communications, Media Relations, Film, Newspapers, Training, Management, AP Style, Event Planning
Education
St. John Fisher College 2005 — 2006
B.A., Communications/Journalism
Purchase College, SUNY 2004 — 2004
Journalism
Monroe Community College 2002 — 2004
A.S., Communications/Media Arts
Curbell, Inc. July 2013 - Present
West Herr Automotive Group May 2011 - July 2013
Tops Markets January 2013 - April 2013
People Inc September 2012 - November 2012
Skills
Always On Time, Always Willing to Learn, Teamwork, Customer Service, Microsoft Office, TaxAct
Education
Medaille College 2009 — 2013
Bachelor of Science (B.S.), Accounting
West Herr Automotive Group April 2006 - Present
AG Premier Services Inc. May 2014 - May 2014
Citizens bank January 2000 - January 2006
Portable Communications January 1992 - January 2001
Skills
Microsoft Office, PowerPoint, Team Leadership, Team Building, Leadership, Microsoft Excel, Warranty, Sales, Sales Management, Sales Process, Dealer Management, Customer Satisfaction, Financial Reporting, Dealers, Automotive Aftermarket, Vehicles, New Business Development, Subprime, Marketing, Marketing Strategy, Automobile, Profit, Vehicle Leasing, Purchasing, Sales Operations, B2B, Direct Sales, Time Management, Training, Sales Presentations, Working Capital..., Business Control, Lease Financing, Customer Retention, Automotive, Negotiation, Retail, Business Planning, Teamwork, Customer Profitability, Account Management, P, Management, Finance, Banking, Business Development
Education
Erie Community College
Associate's degree, Finance, General
Ingram Micro May 2012 - Present
West Herr Automotive Group August 2010 - May 2012
Wegman's Food Markets October 2008 - January 2011
Skills
Automotive, Customer Service, Inventory Management, Direct Sales, Negotiation, Microsoft Office, Microsoft Excel, New Business Development, Marketing, Advertising, PowerPoint, Customer Retention, Communication, Outlook, Relationship Management, Sales, Management
Education
University at Buffalo 2008 — 2011
Bachelor of Science, Business Administration; Finance and Marketing
Alfred University 2007 — 2008
Engineering
West Herr Automotive Group June 2013 - Present
Chemsearch FE November 2011 - June 2013
Chemsearch FE September 2011 - June 2013
SISSON Group May 2010 - July 2011
White Directory Publishers (The Talking Phone Book) 2000 - 2010
White Directory Publishers 1991 - 2004
White Directory Publishers 1994 - 2000
Namco Buffalo South 1984 - 1990
Skills
Sales, Marketing, Market Planning, Team Building, Management, Lead Generation, B2B, Cold Calling, Marketing Strategy, Training, New Business Development, Salesforce.com, Start-ups, Social Media Marketing, Sales Operations, Selling, Online Advertising, Customer Service, Advertising, Direct Sales, SEO, Strategic Planning, Leadership, Advertising Sales, Sales Management, Sales Process, Account Management, Customer Retention, Negotiation, Sales Presentations, Business Development, Customer Satisfaction, CRM
Education
Canisius College 1971 — 1975
Bachelor of Science (B.S.), Business Administration and Management, General
Canisius College
Bachelor of Science, Business Administration
Lornamead March 2013 - September 2014
FindItQuick.com September 2011 - March 2013
West Herr Automotive Group June 2011 - September 2011
West Herr Automotive Group January 2011 - June 2011
Skills
Sales Management, Salesforce.com, Microsoft Office, Google, Google +, Facebook, CRM, SEM, PPC, SEO, Online Advertising, Customer Retention, Google Technologies, Sales, New Business Development, Email Marketing, B2B, Affiliate Marketing, Lead Generation, Advertising, Sales Process, Social Media Marketing, Google Adwords, Digital Marketing, E-commerce, Mobile Marketing, Google Analytics
Education
Niagara County Community College 2004 — 2005
Certificate, Baking & Pastry Arts
Niagara Wheatfield High School 2000 — 2004
GEICO July 2013 - Present
Ambit Energy September 2012 - Present
Jewish Community Center September 2010 - July 2013
University at Buffalo School of Management MS August 2011 - June 2013
West Herr Automotive Group 2009 - 2011
Skills
Microsoft Excel, PowerPoint, Public Speaking, Microsoft Word, Microsoft Office, Customer Service, Leadership, Time Management, Research, Financial Analysis, Social Media, Marketing, Coachable, Self Motivated, Business Networking, Business Intelligence, Data Analysis, Data Entry, Facebook
Education
State University of New York at Buffalo 2011 — 2013
Bachelor of Science (BS), Finance, General
Erie Community College 2009 — 2011
Associate's degree, Business Administration and Management, General
Nature's Classroom Inc. September 2014 - Present
Mad Science Group August 2012 - August 2014
West Herr Automotive Group 2009 - 2010
Creative Concepts Studios 2007 - 2009
Skills
Communication, Travel, Writing, Spanish-speaking, Experience Working with..., Video Production, On-camera Talent, Social Networking, Social Media
Education
Queensland University of Technology 2009 — 2009
SUNY Oswego 2005 — 2009
Bachelor of Science (B.S.), Broadcasting and Mass Communications
Profit First Professional April 2015 - Present
Cindy's Mobile Bookkeeping January 2009 - Present
Cindy's Mobile Bookkeeping Inc. 2009 - 2013
Atlantic Classical Orchestra February 2010 - March 2011
Advantage Ford of March 2008 - June 2009
Steve Barnett Super Store/Wallace Automotive Group October 2005 - February 2006
West Herr Automotive Group June 2000 - October 2005
Stuart Lincoln Mercury July 1999 - May 2005
Skill Buick Co Inc June 1990 - July 1999
Skills
Non-profits, Automotive, Quickbooks, Bookkeeping, Accounting, Microsoft Excel, Accounts Payable, Accounts Receivable, Sales Management, General Ledger, Journal Entries, Sales Tax, Peachtree, Account Reconciliation, Fixed Assets, Cost Accounting, Financial Statements, Tax Preparation, QuickBooks, Payroll, Finance, Cash Flow
Education
University of Buffalo 1981 — 1984
BS, Business Administration-Accounting
Erie Community College
AAS Degree, Business Administration
West Herr Automotive Group January 2015 - Present
Buffalo Bills April 2012 - January 2015
Telperion Solutions Group, Rochester, NY October 2012 - April 2013
Apogee Corporation August 2011 - April 2013
New Era Cap January 2012 - October 2012
NY State Courts January 2008 - August 2009
U.N.Y.T.S February 2007 - January 2008
Getronics March 2005 - February 2007
MandT Bank March 2002 - March 2005
Skills
Servers, Switches, Troubleshooting, XP, Microsoft Exchange, System Administration, Network Security, Networking, Security, Firewalls, Windows, Computer Security, Routers, Technical Support, Software Documentation, Hardware, Microsoft Certified..., Active Directory, Cisco Technologies, Help Desk Support, IT Management, Network Administration, Project Management, Software Installation, System Deployment, TCP/IP, WAN, Windows 7, Windows Server, Windows XP, LAN-WAN, MySQL, Operating Systems, Information Technology, Microsoft Office, Customer Service, Infrastructure, VPN
Education
Medaille College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Information Technology
Trocaire College 2009 — 2011
A.A.S., Computer Networking Administration
West Herr Automotive Group April 1997 - Present
Skills
Automotive, Sales, Profit, Direct Sales, Account Management, Customer Satisfaction, Customer Retention, Customer Service, New Business Development, Negotiation, Inventory Management, Consultative Selling
Education
Art Institute of Pittsburgh
Diebold July 2014 - Present
Diebold February 2014 - July 2014
West Herr Automotive Group September 2007 - July 2011
Faux Your Home & More July 2006 - September 2007
The Home Depot May 1998 - July 2006
Play it Again Sports April 1993 - September 1997
Skills
Sales, Project Coordination, Customer Retention, Sales Management, Customer Service, Marketing, CRM, Customer Satisfaction, Inventory Management, Account Management, Negotiation, Direct Sales, New Business Development, Advertising, Sales Process, B2B, Profit, Vehicles, B2C
Education
Stark State College of Technology 2014 — 2016
West Herr Automotive Group April 2010 - Present
West Herr Automotive Group November 2004 - April 2010
Skills
SEO, Sales Management, Inventory Management, Microsoft Office, HTML, Negotiation, Customer Service, Customer Relations, Automotive, Customer Satisfaction, Marketing, Sales, Advertising, Retail, Sales Process, Social Media Marketing, Business Development, Automotive Aftermarket, New Business Development, Customer Retention, B2B, Sales Operations, Vehicles, Automobile, Management, Direct Sales, Strategic Planning, Account Management, Training, Profit, Dealers, Selling, CRM
Education
Hilbert College 2003 — 2004
Management Information Systems, General
Alfred University 2002 — 2003
Computer Science
Erie County Water Authority September 2015 - Present
Town of Tonawanda Republican Committee April 2015 - Present
Friends Of Damon Piatek - Candidate for Town Supervisor Town Of Tonawanda March 2015 - Present
AJ Baynes Freight Contractors, LTD. May 2015 - September 2015
Drain Rite, LLC. September 2014 - May 2015
West Herr Automotive Group March 2013 - February 2014
The Buffalo News January 2007 - January 2013
Lancaster Raceway Park April 2003 - September 2008
Marketing & Advertising Services Center Inc. January 1996 - December 2006
Erie County Sheriffs Office February 2000 - February 2004
Skills
Social Media, Newspaper, Copy Editing, Editorial, Editing, Journalism, Blogging, Advertising, Newspapers, Facebook, AP Style, Web Content, Social Networking, Digital Media, Publishing, Multimedia, Press Releases, Online Advertising, Social Media Marketing, Advertising Sales
Education
Erie Community College 1987 — 1988
West Herr Automotive Group May 2007 - Present
SeaWorld San Diego April 2001 - March 2005
Skills
Excel, Microsoft Office, Customer Relations, Customer Service, Sales, Strategic Planning, Microsoft Excel, PowerPoint, New Business Development, Advertising, Team Building, Customer Retention, Customer Experience, Retail, Marketing, Sales Management, Sales Process, Customer Satisfaction, Team Leadership, Dealers, Management, Automobile, Training, Account Management, Marketing Strategy, Automotive, Negotiation, Leadership, Profit, Vehicles, Internet Strategy, Call Centers, Automotive Aftermarket
Education
Long Island University, Southampton Campus 1997 — 2001
BS, Psychology/Biology
HSBC September 2014 - Present
HSBC February 2013 - September 2014
HSBC Securities October 2011 - February 2013
Canisius College 2008 - 2012
University of Alabama at Birmingham 2011 - 2011
West Herr Automotive Group 2010 - 2011
Skills
PowerPoint, Databases, SQL, Microsoft Office, Microsoft Word, Time Management, COBOL, Mainframe, Microsoft Excel, Wordpress, Access, FTK, RSA SecurID, Bramble, ADP, Blogging, Customer Service, Visio, Lotus Notes, Analysis, Programming
Education
Canisius College 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice/Computer Science & Forensics, Summa Cum Laude; 3.89/4.0
Lorenzo De'Medici 2010 — 2010
Study Abroad
Lancaster High School 2004 — 2008
Advanced Regent's Diploma, Top 10 of Class
West Herr Automotive Group August 2002 - Present
Department of Labor October 1999 - July 2001
United States Army April 1990 - June 1999
Skills
Customer Retention, Sales Process, Automotive, Vehicles, Customer Satisfaction, Automobile, Sales, Sales Management, Automotive Aftermarket, Direct Sales, Account Management, Dealers, Sales Presentations, Profit, Customer Service
Education
State University of New York College at Fredonia 1999 — 2001
Secondary Education and Teaching
West Herr Automotive Group February 2015 - Present
West Herr Automotive Group July 2014 - February 2015
Fuccillo Chevrolet of Grand Island March 2010 - July 2014
You and Who October 2013 - May 2014
Transitowne Dodge Chrysler Jeep February 2009 - March 2010
Cafe Etc. November 2006 - October 2008
Skills
Sales, Sales Management, Account Management, Sales Process, Customer Satisfaction, Automotive, New Business Development, Customer Service, B2B, Negotiation, Sales Operations, Customer Retention, Direct Sales, Vehicles, Cold Calling, Networking, Profit, Product Knowledge, Social Media Marketing
Education
Buffalo State College 2011 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Erie Community College 2009 — 2010
Depew One Stop July 2005 - Present
The Spectrum Newspaper, University at Buffalo December 2010 - May 2011
West Herr Automotive Group May 2010 - December 2010
Skills
Time Management, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Advertising, Customer Service, Teamwork, Microsoft Office, Accounting, Outlook, Marketing, Social Networking, Social Media Marketing, Peachtree, Inventory Management, Customer Satisfaction, Access, QuickBooks, Leadership, Equality & Diversity, Training, Event Management, Recruiting, Team Building, Book keeping, Account Management, Data Entry, Sales Process, Facebook, Event Planning, Team Leadership
Education
Canisius College 2014 — 2015
Master's Degree, Forensic Accounting
State University of New York at Buffalo - School of Management 2010 — 2014
Bachelor of Science (B.S.), Accounting and Business/Management
Allstate Insurance January 2009 - Present
West Herr Automotive Group September 2008 - December 2008
Allstate Insurance February 2005 - July 2008
Tanning Bed April 2004 - August 2004
McDonald's Corporation April 2003 - April 2004
Education
Bryant and Stratton College-Southtowns 2009 — 2011
Associates of Applied Science, Medical Administrative
West Herr Automotive Group October 2014 - Present
Courtesy Chevrolet March 2012 - February 2014
Nick Mayer Hyundai Kia June 2011 - February 2012
Showcase Honda June 2010 - March 2011
Skills
Automobile, Dealer Management, Automotive, Automotive Aftermarket, Customer Satisfaction, Vehicles, Reynolds & Reynolds, Profit, Sales Process, Sales Management, Dealers, Customer Service, Customer Retention, Selling
Education
SUNY Brockport 2003 — 2007
Bachelor of Science, Health Science, Business
West Herr Automotive Group March 2011 - Present
Erie County Fair, America's Fair August 1979 - August 2011
Wegmans January 2005 - March 2011
Bryant & Stratton College 2005 - 2010
Live Nation Entertainment January 1995 - September 2007
NOCO Gas & Energy January 2001 - January 2003
Delta Sonic January 1994 - January 1997
Delta Sonic January 1994 - January 1997
Skills
Word, Excel, Outlook, Supervisory Skills, Inventory Management, Computer Hardware, Software Installation, Microsoft Word, Customer Service, Microsoft Excel, Merchandising, Leadership, Customer Satisfaction, Time Management, Data Entry, Networking, Accounting, Management, Training
Education
Bryant & Stratton College 2008 — 2010
Bachelors, Information Technology/Business/Accounting
Bryant and Stratton College 2005 — 2010
Associate's degree, Information Technology
Bryant and Stratton College 2005 — 2010
Associates, Business; Accounting; Information Technology2008
West Herr Automotive Group December 2014 - Present
Hoselton Auto Mall August 2013 - December 2014
The Men's Wearhouse September 2007 - August 2013
Skills
Customer Service, Customer Satisfaction, Sales Process, Sales, Sales Management, Automotive, Customer Retention, Inventory Management, Team Building, Account Management, Marketing, New Business Development, Profit, Retail, Vehicles, Automotive Aftermarket
Education
Churchville-Chili High School 2001 — 2005
Regents Diploma
Monroe Community College
Entrepreneurial and Small Business Operations
NYSmusic March 2015 - Present
West Herr Automotive Group January 2015 - Present
Upstate Live Music Guide January 2014 - February 2015
Paddock Chevrolet August 2014 - December 2014
Paddock Chevrolet July 2009 - August 2014
WIS International July 2006 - July 2009
Skills
Blogging, Social Media, Sales, Social Networking, Facebook, Customer Service, Event Management, Retail, Advertising, Management, Team Building, Sales Management, Social Media Marketing, Marketing Strategy, Event Planning, Customer Satisfaction, Public Relations
Education
State University of New York at Buffalo 2003 — 2004
Communication
Gannon University 2001 — 2001
Business Administration and Management, General
Alfred State College - SUNY College of Technology 1999 — 2001
Associate's degree, Sports Management
Guilderland High School 1995 — 1997
Empire Digital Management May 2014 - Present
The Daily Sampler December 2012 - Present
West Herr Automotive Group February 2015 - Present
Aquarium of Niagara August 2014 - February 2015
Ann Arbor Public Schools February 2012 - June 2013
National Heritage Academies June 2011 - February 2012
US Rehab Services February 2010 - June 2010
WNED PBS Buffalo November 2008 - July 2009
Roswell Park Cancer Institute April 2007 - May 2008
Regent Broadcasting August 2006 - April 2007
Skills
Event Planning, Tutoring, Marketing, Elementary Education, Public Speaking, Social Media, Editing, Teaching, Public Relations, Non-profits, Curriculum Design, Social Networking, Classroom, Time Management, Creative Writing, Blogging, Newsletters, Facebook, Community Outreach, Social Media Marketing, Copy Editing, Instructional Design, Marketing Communications, Adobe Creative Suite, Microsoft Office, Educational Technology, Special Education, WordPress, Copywriting
Education
University of Michigan 2010 — 2011
Masters, Education
Canisius College 2002 — 2006
B.S., Digital Media Arts
Cheektowaga Central
Regents Diploma
Robert Basil GMC, Buick, Cadillac January 2015 - Present
West Herr Automotive Group July 1996 - October 2014
Skills
Automotive, Customer Satisfaction, Customer Service, Sales, Vehicles, Sales Management, Automobile, Team Building, Customer Retention, Inventory Management, Management, Sales Process, Parts
Education
Canisius College 1990 — 1994
Bachelor of Science (B.S.), Dual Major - Management and Marketing
West Seneca East High School
Regents Diploma, Business
YRC Worldwide, Inc. March 2013 - Present
BW's Barbecue July 2011 - Present
West Herr Automotive Group November 2011 - March 2013
Ruby Tuesday September 2008 - July 2011
Skills
Time Management, Management
Education
Erie Community College 2006 — 2012
Associate of Science (A.S.), Liberal Arts/General Studies
Talk Fusion - Independent Pro Associate May 2010 - Present
JasonArmbruster.com April 1995 - Present
Smith Boys Marine Sales, Inc February 2007 - December 2007
West Herr Automotive Group January 2000 - January 2007
Skills
Blogging, Social Media Marketing, Online Advertising, Marketing, Social Media, Social Networking, Marketing Strategy, SEO, Email Marketing, Advertising, Facebook, Marketing Communications, Public Speaking, New Business Development, Digital Marketing, Account Management, Team Building, Sales Management, Photoshop, Integrated Marketing, CRM, YouTube, Digital Media, Business Development, Recruiting, Public Relations, Strategic Planning, Web Marketing, Customer Service, Digital Strategy, Team Leadership, Coaching, Google Analytics, Sales, Event Management, Selling, Entrepreneurship, SEM, Direct Marketing, Team Management, Lead Generation, Online Marketing, Management, Microsoft Office, Leadership, Mobile Marketing, Business Strategy, Event Planning, PPC, B2B
Education
Buff State
Communications
Ikon Technological Institute
Computer Programming / Computer Science
State University of New York College at Fredonia
Trans American Customs & Logistics Services January 2015 - Present
Castiglia Funeral Home, Inc. & Erie County Cremation Service December 2012 - Present
Daemen College August 2014 - January 2015
Hilbert College October 2013 - August 2014
St. Bonaventure University August 2011 - December 2012
Castiglia Funeral Home, Inc. & Erie County Cremation Service May 2010 - December 2012
West Herr Automotive Group 2007 - 2010
Education
Saint Bonaventure University 2011 — 2012
Master of Arts, Integrated Marketing Communications, 4.0
Hilbert College 2008 — 2011
Bachelor of Science, Business Administration, 3.87
Hilbert College 2008 — 2012
Bachelor of Science, Political Science, 3.87
SUNY College of Technology at Canton
Accounting, 4.0
American Academy McAllister Institute of Funeral Service
Funeral Service and Mortuary Science
St. Francis High School 2004 — 2008
Regents Diploma
Lime Energy April 2011 - Present
Weimer Over Agency January 2009 - April 2011
West Herr Automotive Group January 2008 - January 2009
Skills
Typing, People Skills, Financial Reporting, Listener, Close Attention to..., Time Management, Organization &..., Team-oriented, Leadership, Goal Oriented, Social Networking, Event Planning
Education
Franciscan University of Steubenville 2005 — 2006
Erie Community College
West Herr Automotive Group April 2014 - Present
Heinrich Chevrolet September 2013 - March 2014
Education
Niagara University 2008 — 2010
Master of Education (M.Ed.)
Auburn University at Montgomery 1990 — 1993
Bachelor of Science (B.S.), Education
Astronics March 2014 - Present
West Herr Automotive Group February 2013 - October 2013
Light House Electric 2008 - 2010
Skills
3D Modeling, Masonry, Sales, Construction, Customer Service, Negotiation, Fiberglass, CAD, Engineering Drawings, Mechanical Engineering, Solidworks
Education
Florida International University 2010 — 2012
Mechanical Engineering, 3.2
Florida Keys Community College 2005 — 2009
Associate's degree, General Studies, 3.7
Russell's Steaks, Chops and More June 2012 - Present
Wheatleigh May 2011 - June 2012
West Herr Automotive Group April 2010 - August 2010
Skills
Restaurant Management, Fine Dining, Food & Beverage, Cuisine, Customer Service, Event Management, Money Management, Team Leadership, Wine & Spirits Industry, Employee Relations, Building Relationships, Computer Proficiency, Online Marketing, Data Analysis
Education
Niagara University 2007 — 2011
Bachelor's degree, Hospitality Administration/Management
ADESA April 2014 - Present
Spa 388 at The Buffalo Club January 2014 - March 2014
Maryvale intermediate/ middle school September 2013 - December 2013
Maryvale Middle School January 2013 - March 2013
West Herr Chevy of Orchard Park June 2011 - June 2012
Lyndonville Central School January 2012 - May 2012
Eatza My Pizza March 2010 - September 2010
Ultima Taco August 2009 - March 2010
West Herr Automotive Group December 2007 - May 2009
Skills
e-School, Student Counseling, Career Counseling, Multi Tasking, Communication, Microsoft Office, Organization, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Typing, Small Talk, Cashiering
Education
Saint Bonaventure University 2012 — 2014
MSED, Counselor Education/School Counseling and Guidance Services
Medaille College 2010 — 2012
Bachelor of Arts (B.A.), Psychology
Hilbert College 2007 — 2009
Criminal Justice and Corrections
West Herr Automotive Group May 2009 - Present
West Herr Automotive Group December 2008 - May 2009
Skills
Consultative Sales..., Purchasing Negotiation, Customer-focused Service, Lease negotiation, Customer Retention, Lead Generation, Customer Satisfaction, Lead Management, Automobile, Automotive Aftermarket
Education
Daemen College
State University of New York at Buffalo
Bachelor of Business Administration (BBA), Human Resources Management and Marketing
West Herr Automotive Group April 2014 - Present
Universal Stainless and Alloy Products October 2012 - April 2014
verizon Wireless express April 2010 - January 2012
Skills
Sales, Cold Calling, Account Management, Sales Process, B2B, Customer Service, Inventory Management, Contract Negotiation, Microsoft Office, Microsoft Excel, Inside Sales, Retail, Product Marketing, Microsoft Word, Outlook, Pricing, Time Management
Education
Erie 1 BOCES 2002 — 2013
Auto Body, Auto Body
Jamestown Community College 2003 — 2009
Associate of Science (A.S.)
U.S. Customs and Border Protection May 2009 - Present
Kenmore Tonawanda UFSD September 2007 - June 2008
West Herr Automotive Group November 2000 - September 2006
Education
State University of New York College at Buffalo 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Technology Teacher Education/Industrial Arts Teacher Education
Erie Community College 2000 — 2003
Associate's degree, Telecommunications Technology/Technician
CENERGY MARKETING & COMMUNICATIONS March 2014 - July 2015
Underground Wraps November 2012 - March 2014
West Herr Automotive Group November 2009 - March 2013
Skills
Typography, Logo Design, Graphic Design, Adobe Creative Suite, Corporate Identity, InDesign, Branding & Identity, Layout, Illustrator, Visual Communication, Graphics, Posters, Brochures, Concept Development, User Interface Design, Vehicle Graphics
Education
Daemen College 2009 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
St. Mary's High School 2005 — 2009
West Herr Automotive Group June 2015 - August 2015
Kaiser Design Studio June 2012 - June 2015
BWI Health Promotions January 2013 - January 2015
Town of Eden Recreation June 2013 - June 2014
West Herr Automotive Group April 2013 - August 2013
Skills
Social Media, Social Networking, Marketing, Business, Facebook, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, iMovie, PowerPoint, Photoshop, Advertising, Instagram, Twitter, Pinterest, Corel Draw, Customer Satisfaction
Education
Nazareth College 2013 — 2015
Bachelor of Science (BS), Business Administration and Marketing
West Herr Automotive Group May 2014 - Present
West Herr Automotive Group December 2007 - May 2014
M&T Bank February 2003 - December 2007
Skills
Project Management, Document Management, Integration, Database Admin, IT Asset Management, Automotive, Troubleshooting, Process Improvement, Business Analysis, System Administration, CISSP, Visio, Databases, Information Technology, CRM, Customer Retention, Management, Sales Process, Team Building, Sales Management, New Business Development
Education
Medaille College 2006 — 2008
Bachelor, Business Administration
ITT Technical Institute 2001 — 2003
Associate, Computer Networking Systems
West Herr Automotive Group May 2014 - Present
West Herr Automotive Group July 2013 - May 2014
West Herr Automotive Group August 2012 - July 2013
Tinas Italian Kitchen July 2011 - September 2012
Kohl's Department Stores November 2011 - December 2011
Meridia Credit Union October 2009 - June 2011
Skills
Customer Service, Leadership, Teamwork, Time Management, Sales, Access, Inventory Management, Microsoft Word, Customer Satisfaction, Microsoft Office, PowerPoint, Outlook, Facebook, Social Media, Event Planning, Research, Photoshop, Microsoft Excel, Excel, Word, Automotive, Vehicles, Negotiation, Sales Process, Customer Retention, CRM, Automobile, Retail, Marketing
Education
State University of New York at Buffalo - School of Management 2014 — 2016
Bachelor of Science (B.S.), Business Administration
Erie Community College 2012 — 2014
Associate in Science (A.S.), Business Administration
Hamburg High School 2008 — 2012
Advanced Regents Diploma
Borderworx Logistics, LLC May 2008 - Present
PureEffort Web Designs March 2005 - Present
Purrfect Pooch September 2011 - September 2014
UPS March 2012 - September 2013
Federated International February 2006 - May 2008
West Herr Automotive Group September 2005 - February 2006
Skills
Inventory Management, Excel, Microsoft Office, Photoshop, HTML, Dreamweaver, Access, Outlook, PowerPoint, Word
Education
Erie Community College 2004 — 2007
Associates, Compurter Information Systems
Bishop Timon St. Jude H.S. 2000 — 2004
Regents Diploma
The Office of New York State Assemblyman Sean Ryan September 2015 - Present
Canisius College August 2015 - Present
Freed Maxick CPAs, P.C. May 2015 - August 2015
West Herr Automotive Group June 2012 - May 2015
Wendt USA, LLC June 2010 - June 2012
Education
Canisius College 2012 — 2016
B.S.(s), Accounting and Accounting Information Systems
West Herr Automotive Group June 2010 - December 2014
ADESA January 2008 - October 2011
Skills
Finance, Automotive, Loans, Pre-Law, Criminal Justice, Team Building, Sales, Management, Negotiation, Business Strategy, Financial Analysis, Teamwork, Team Management, Dependable Team Player, Automobile, Vehicles, Customer Retention, Sales Process, Customer Satisfaction, Reynolds, Automotive Aftermarket, Profit
Education
Medaille College 2007 — 2012
Bachelor of Pre-Law, Criminal Justice and Corrections
West Herr Automotive Group BMW Parts Department ManagerWest Herr Automotive GroupAugust 2014 - Present
West Herr Automotive Group January 2013 - August 2014
West Herr Automotive Group October 2010 - January 2012
Holtz House of Vehicles August 1996 - October 2010
Skills
Parts, Vehicles, Warranty, Customer Retention, Reynolds, Profit, Automotive Aftermarket, Automotive, Automobile, Automotive Repair, Dealer Management, Customer Satisfaction, Dealers, Tires, Powertrain
Education
Monroe Community College 1990 — 1992
West Herr Nissan of Orchard Park May 2015 - Present
Bryan R. Cleversley, CPA & Associates December 2014 - Present
West Herr Automotive Group July 2012 - April 2015
West Herr Automotive Group February 2010 - July 2012
West Herr Automotive Group December 2009 - February 2010
Skills
Automotive, Reynolds, Vehicles, Customer Retention, Sales Management, Direct Sales, Automotive Aftermarket, Sales Process, Parts, New Business Development, Sales, Sales Presentations, Profit, Dealers, Customer Satisfaction, Automobile, Dealer Management, Selling, B2B, Retail, Inventory Management, Negotiation, Sales Operations, Purchasing, Automotive Sales..., Warranty, Team Building, Account Management, Customer Service, CRM, Marketing, Training, Lead Generation, Pricing, Management, Automotive Repair, Advertising, Salesforce.com, Interviews, Marketing Strategy, Time Management, Leadership, Team Leadership, Social Networking, Vehicle Leasing, Social Media, Customer Experience, Social Media Marketing, Gross Profit, Merchandising
Education
Erie Community College 2009 — 2011
General Studies
Orchard Park High School 2005 — 2009
Charter school of inquiry May 2015 - Present
West Herr Automotive Group December 2014 - May 2015
U.S. Navy December 2010 - September 2014
US Navy August 2007 - December 2010
US Navy September 2003 - August 2007
Patrol Squadron TEN 2001 - 2004
Patrol Squadron TEN 2001 - 2004
US Navy September 1991 - September 2003
Skills
Office Management, Personal Development, Mentoring, Human Resources, Security Clearance, Military, Government, DoD, Team Building, Command, Navy, Security, Military Experience, Force Protection, Leadership, Training, Military Operations, National Security, Operational Planning
Education
Bryant & Stratton College - Buffalo 2015 — 2017
Business Administration and Management, General
Grantham University 2012 — 2014
BS, Criminal Justice/Law Enforcement Administration
M&T Bank June 2015 - August 2015
VITA Program (IRS) December 2014 - May 2015
West Herr Automotive Group February 2013 - January 2014
Skills
Customer Service, PowerPoint, Research, Accounting
Education
City University of New York-Brooklyn College 2013 — 2017
Accounting and Finance
Canisius College 2012 — 2013
West Herr Automotive Group January 2015 - Present
Scottsville Fire Department April 2006 - Present
Bob Johnson Chevrolet September 2013 - December 2014
Hoselton Nissan June 2012 - August 2013
Fairport/Vanbortal Ford March 2003 - June 2012
Courtesy Ford August 1991 - March 2003
United States Army National Guard July 1983 - January 1989
Skills
Operations Management, Team Management, Account Management, Customer Service, Customer Retention, Customer Satisfaction, Customer Oriented, Customer Engagement, Sales Presentations, Employee Training, Employee Engagement, Hiring Employees, Marketing, Email Marketing, Automobile, Automotive Aftermarket, Chevrolet, Inventory Management, Profit, Sales Management, Sales Process, Team Building, Vehicles, New Business Development
Education
Finger Lakes Community College 2011 — 2013
Emergency Medicine
Cayuga County Community College 1982 — 1984
Yelp September 2015 - Present
Adrenalife May 2014 - Present
American Portfolios January 2015 - July 2015
West Herr Automotive Group August 2012 - September 2013
Wegmans Food Markets May 2008 - August 2011
Skills
Highly personable, Highly responsible, Public Speaking, Assertiveness, Goal Oriented, Sales, Teamwork, Customer Satisfaction, Time Management, Facebook, Leadership, Inventory Management, Microsoft Excel, Social Networking, PowerPoint, Microsoft Word, Marketing, Event Planning, Microsoft Office, Customer Service, Social Media, Management, Social Media Marketing, Communication
Education
State University of New York College at Geneseo 2013 — 2015
Bachelor's degree, Communication and Media Studies
Erie Community College 2011 — 2012
General Studies, 3.2, 3.2, 3.86
West Herr Automotive Group May 2013 - Present
West Herr Automotive Group January 2012 - May 2013
West Herr Automotive Group September 2007 - January 2012
Skills
Automotive, Sales Management, Inventory Management, New Business Development, Negotiation, Credit Analysis, F&I, Automotive Sales..., Product Marketing, Financial Analysis, Following Up, Phone Skills, Customer Service, Marketing, Vehicles, Telephone Skills, Selling, Management, Sales Process, Customer Retention, Finance, Sales, Training, Automobile, Customer Satisfaction, Automotive Aftermarket, Profit
Education
SUNY Fredonia 2003 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Lafayette High School 1999 — 2003
Erie County District Attorney's Office April 2015 - Present
White House Black Market September 2013 - May 2015
New York State Office of the Attorney General May 2013 - April 2015
West Herr Automotive Group September 2010 - September 2013
Skills
Criminal Law, Research, Analysis, American Politics, Customer Service, Sales, Statistics, Microsoft Word, Microsoft Excel, Public Speaking, Contract Law, New York Notary Public, Political Structures, SPSS, Social Networking, Community Outreach, Social Media, Time Management, Event Planning
Education
Hilbert College 2013 — 2015
Master of Science, Criminal Justice Administration
State University of New York at Buffalo 2011 — 2013
Bachelor of Arts, Political Science
Daemen College 2009 — 2011
Spanish
Heinrich Chevrolet January 2010 - Present
West Herr Automotive Group 2005 - 2010
Skills
Dealer Management, Automobile, Automotive Aftermarket, Dealers, Parts, Automotive Sales..., Customer Satisfaction, Warranty, Reynolds, Vehicles, Dealer Network..., Automotive Repair, Automotive, Aftersales, Gross Profit
Education
Alfred State College - SUNY College of Technology
First Choice Evaluations March 2008 - Present
West Herr Automotive Group 2002 - 2007
Skills
Relationship Management, Team Leadership, Customer Service, Health Insurance, Customer Satisfaction, Customer Retention, Data Entry, CRM, Microsoft Office, Insurance, Access, Coaching, Time Management, Sales, Team Building, Recruiting, Leadership, Customer Experience
Education
SUNY Fredonia 2001 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
GEICO September 2013 - Present
West Herr Automotive Group February 2013 - September 2013
GEICO September 2011 - August 2012
Skills
Sales, Customer Service, Customer Retention, Long-term Customer..., Leadership, Positive Personality, Persuasive Speaker, Vehicles, Team Building, Customer Satisfaction, Account Management, Recruiting, Strategic Planning, Inventory Management, Insurance, Management, Negotiation, Profit, Automobile, Automotive, Retail, B2B, Training, Cold Calling, Selling, Sales Process, Direct Sales, Sales Operations, Sales Management, Marketing
Education
Grand Island Senior High School 2005 — 2009
High School Diploma, General Studies
Mohawk Valley Community College
Fiserv Lending Solutions May 2012 - Present
West Herr Automotive Group September 2011 - May 2012
Combined Insurance of New York April 2011 - December 2011
Evangel Assembly of God December 2003 - October 2011
Skills
Whole Life, Disability Insurance, Term Life Insurance, Supplemental Insurance, Health Insurance, Interviewing, Hiring/firing, Employee Benefits, Employee Management, Account Management, Accounts Payable, Accounts Receivable, Sales Support, Advertising Sales, Direct Sales, Inside Sales, Payroll Processing, Presentation Development, Sales Presentations, Staff Training, Training & Development, Team Leadership, Team Management, Bilingual-Spanish, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Insurance, Interviews, Payroll, Sales Operations
Education
CUNY Hostos Community College
Riverside High School
Bob Wind January 1988 - Present
West Herr Automotive Group September 1989 - January 2006
West-Herr Ford of Amherst September 1989 - January 2006
Skills
Marketing Research, Evaluation, Business Analysis, Sales, Email Marketing, Vehicles, Automobile, Selling, New Business Development, Sales Management, E-commerce, Account Management, Marketing, Marketing Strategy, Negotiation
Education
Rochester Institute of Technology 1961 — 1962
no, mechanical engineering
Amherst High School 1958 — 1961
High School Diploma, math
Amherst Junior High School 1955 — 1957
Windermere 1951 — 1955
West Herr Automotive Group July 2008 - Present
Jim Murphy Pontiac Buick GMC January 2007 - June 2008
Jack Hayes Oldsmobile Pontiac April 1985 - December 2006
Skills
Automotive, Sales Management, Inventory Management, Negotiation, Customer Relations, Internet Manager, Vehicles, Customer Service, New Business Development, Automobile, Management, Selling, Customer Retention, Sales, Sales Process, Customer Satisfaction, Dealers, Automotive Aftermarket, Profit, Reynolds, Dealer Management, Retail, Warranty
Education
Niagara University 1979 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
West Herr Automotive Group August 2015 - Present
West Herr Automotive Group May 2001 - Present
Daniels Chevrolet January 1998 - May 2001
Skills
Automotive, Sales & Marketing..., Vehicles, Sales Management, Customer Retention, New Business Development, Sales Process, Negotiation, Direct Sales, Parts, Advertising, Sales, Inventory Management, Sales Presentations, B2B, Automobile, Account Management, Lead Generation, Automotive Aftermarket, Customer Service, Retail, Marketing, Reynolds, Warranty, Team Building, Marketing Strategy, Sales Operations, Management, Training, Strategic Planning, Product Marketing, Dealers, Customer Satisfaction, Dealer Management, Automotive Sales..., Profit, Selling, Automotive Repair, Gross Profit, CRM, Purchasing, Tires, Deal Closure, Advertising Sales, Pricing, Salesforce.com, Automotive Engineering, Powertrain, Cold Calling, Operations Management
Education
Hilbert College
Orchard park high school
West Herr Automotive Group 2013 - Present
Lawley Insurance 2001 - 2013
Multisorb Technologies 1995 - 2001
Niagara Envelope Company 1992 - 1995
American Precision Industries 1989 - 1992
Skills
Employee Benefits, HRIS, Benefits Administration, Employee Relations, Onboarding, Workers Compensation, Human Resources, Nonprofits, FMLA, Non-profits, Performance Management, Talent Management, Deferred Compensation, Employee Engagement, Recruiting, HR Policies, Interviews, Labor Relations
Education
Saint Bonaventure University 1992 — 1994
MBA
Medaille College
BS, Human Resource Development
West Herr Automotive Group July 2015 - Present
Bob Johnson Nissan November 2013 - Present
Hahn Automotive Warehouse, Inc. April 2013 - October 2013
Pieters Family Life Center/RFC April 2009 - August 2013
Nixon Peabody July 2011 - May 2012
Heritage Christian Services December 2009 - July 2011
Lowe's Home Improvement January 2008 - December 2009
MAXIMUS January 2006 - December 2008
Preferred Care January 1999 - December 2005
Skills
Retail, Dispute Resolution, HRIS, Onboarding, Exit Interviews, 401k, Performance Management, HR Policies, New Hire Orientations, Talent Acquisition, Labor Relations, Interviews, Talent Management, Employee Engagement, Appeals, Personnel Management, Employee Training, PeopleSoft, Applicant Tracking...
Education
Cornell University 2008 — 2009
Strategic Human Resources Management Certificate, Human Resources Management
Jim Murphy Buick GMC July 2014 - Present
West Herr Automotive Group June 2008 - June 2014
Brennan's Men'sWear, Inc. 1977 - 2007
Education
Canisius College 1973 — 1977
BS Management
West Herr Automotive Group April 2013 - Present
Education
Canisius College 2009 — 2012
Health and Physical Education/Fitness
NYS Department of Environmental Conservation December 2014 - Present
West Herr Automotive Group July 2012 - December 2014
Watts Architecture & Engineering May 2014 - July 2014
NYS Department of Environmental Conservation June 2013 - September 2013
Skills
Environmental Impact..., Hazardous Waste..., Technical Writing, Wastewater Treatment..., Long Term Site..., Microsoft Office, Hazardous Materials, Air Pollution, Ecological Restoration, Ecological Modeling, Wildlife Rehabilitation, Aquatic Ecology, Green Building, Agriculture, Green Infrastructure, Water Testing, Groundwater Remediation, Groundwater Modeling, Groundwater..., Environmental Awareness, Environmental Issues, Forestry, Engineering Economics, Construction Accounting, Hydrology, Hydrogeology, Customer Satisfaction, Wetland Restoration, Statistics, Operations Management, Sustainability, Sustainable Energy, Carbon Management, Aquaculture, Reporting & Analysis, Cost Reporting, Field Service..., Organic Chemistry
Education
University at Buffalo 2009 — 2013
Bachelor's Degree, Environmental Engineering
Erie Community College 2009 — 2011
Engineering Science
Rochester Institute of Technology August 2013 - Present
West Herr Automotive Group December 2010 - August 2013
Dorschel Toyota May 2009 - December 2010
Diamond Advantage December 2006 - March 2009
RDI Diamonds February 2001 - December 2006
GCASA August 1998 - June 2000
BOCES January 1997 - June 1998
Park Ridge Chemical Dependency December 1995 - December 1996
Skills
Inventory Management, Microsoft Office, Database Administration, Books, Counseling, American Sign Language, Internet Sales, Communication Skills, Customer Service, Account Management, New Business Development, Social Networking, Customer Satisfaction, Facebook, Event Planning, Management, E-commerce, Program Management, Customer Retention, Psychotherapy, Automotive, Sales Process, Sales, Leadership, Team Building, Sales Management, Vehicles, Profit, Retail, Automobile, Sales Operations, Marketing, Selling, Negotiation, Training, Team Leadership
Education
SUNY Brockport/Park Ridge Hospital 1996 — 1996
Diploma, CAC Training
Rochester Institute of Technology 1988 — 1992
Bachelor of Science, Criminal Justice
Our Lady of Mercy High School 1984 — 1988
NYS Regents Diploma
Paddock Chevrolet June 2015 - Present
Dulles Motor Cars January 2014 - December 2014
Jim Koons Automotive Companies February 2009 - August 2012
West Herr Automotive Group January 1990 - June 2003
Skills
Management, Microsoft Office, Automotive, Customer Retention, Customer Satisfaction, Sales Process, Sales Management, Vehicles, Profit, Sales, New Business Development, Customer Service, Automobile, Team Building, Automotive Aftermarket, Negotiation, Sales Operations, Dealers, Account Management, Strategic Planning, Inventory Management, Dealer Management, B2B, Pricing, Marketing, Forecasting, Parts, Marketing Strategy, Business Planning, Retail, Warranty, Reynolds, Purchasing, CRM, Finance, Operations Management, Leadership, Training, Process Improvement, Coaching, Team Leadership, Competitive Analysis, Budgets, Direct Sales, Business Development, Business Strategy, Sales Presentations, Cold Calling, Advertising, Automotive Repair
Education
Canisius College 1975 — 1979
UnlimitedChiropracticNY.com April 2006 - Present
Erie Community College September 2006 - July 2015
New York Chiropractic College January 2003 - April 2006
West Herr Automotive Group January 2001 - January 2003
Town of Hamburg, New York July 1997 - August 2002
Skills
Chiropractic, Wellness, Back Pain, Sports Injuries, Public Speaking, Customer Service, Headaches, Marketing, Customer Retention, Customer Relations, Networking, Community Outreach, One-on-one Instruction, Fitness, Fitness Training, Fitness Consulting, Leadership, Nutrition
Education
New York Chiropractic College 2003 — 2006
Doctor of Chiropractic, Chiropractic
Canisius College 1997 — 2001
BS, Bio/Pre-med
University at Buffalo 1991 — 1997
Mathematics
Horizon Health Services August 2014 - Present
West Herr Automotive Group January 2014 - January 2015
Massage Envy August 2013 - January 2014
Nu-Look Collision April 2010 - March 2013
Brierwood Child Care & Preschool August 2006 - August 2007
Skills
Fine Art, Microsoft Office, Customer Service, Collision, Estimating, Painting, Contemporary Art, Drawing, Art, Mac, Event Planning, Public Speaking, Social Media
Education
Niagara University 2013 — 2016
Master of Science (M.S.), Clinical Mental Health Counseling
Niagara University 2002 — 2006
Bachelor of Fine Arts (B.F.A.), Theatre/Theater
Industrial Support Inc. January 2015 - Present
West Herr Automotive Group August 2013 - October 2014
Irish Welding Supply August 2009 - June 2013
Uni-Select USA April 2006 - November 2008
Federal Mogul October 1983 - March 2006
Skills
Automotive Aftermarket, Sales, New Business Development, Sales Management, Customer Service, Negotiation, Continuous Improvement, Strategic Planning, Microsoft Excel, Microsoft Office, PowerPoint, Product Development, Project Management, Team Building, Management, Customer Satisfaction, Automotive, Business Planning
Education
Northwood University 1977 — 1981
Bachelor's degree, Business Administration and Management, General
Northwood University 1977 — 1979
Associate's degree, Automotive Replacement Management
Curbell, Inc. April 2014 - Present
Curbell May 2012 - Present
Inergex September 2010 - May 2012
Inergex May 2008 - May 2012
Time Warner Cable September 2007 - March 2008
West Herr Automotive Group August 2006 - September 2007
Skills
Servers, Active Directory, Blackberry, DHCP, Troubleshooting, Windows 7, Windows Server, VMware, Computer Hardware, Windows, DNS, Operating Systems, Network Security, System Administration, Cisco Technologies, Information Technology, Software Installation, Hardware, Blackberry Enterprise..., XP, Technical Support, Laptops, Networking, Printers, Wireless Networking, Citrix, Microsoft Exchange, BMC Remedy, VPN, System Deployment, Switches, VMware ESX, Firewalls, Help Desk Support, Computer Repair, Software Documentation, TCP/IP, Disaster Recovery, WAN, SharePoint, Windows XP Pro, Virtualization, Data Center, Lotus Notes, ITIL, IT Service Management, IIS, Security, Windows XP, IT Management
Education
State University of New York College at Buffalo 2004 — 2007
BA, Computer Information Systems
Erie Community College 2002 — 2004
AS, Computer Repair Technology
Rochester General Health System July 2013 - Present
West Herr Automotive Group July 2011 - July 2013
Toski, Schaefer & Co. December 2007 - July 2011
Rentway April 2000 - January 2007
Rentway November 1996 - April 2000
Skills
Accounting, Auditing, Assurance, Income Statement, US GAAP, General Ledger, Internal Controls, Oral & Written..., Leadership, Continuing Education, Profit Maximization, Training, Operations Management, Internal Audit, Microsoft Office
Education
Colorado Technical University 2007 — 2008
BS, Accounting
Lancaster High School, NY
West Herr Automotive Group October 2014 - Present
Bridgestone August 2012 - October 2014
Yellowbook USA January 2011 - July 2012
The Berry Company May 2008 - June 2010
Restaurant.com March 2006 - May 2008
Skills
Eagle Scout, Google Adwords, Local Search, SEM, B2B, Digital Marketing, Direct Marketing, Online Advertising, Mobile Marketing, Customer Acquisition, Digital Strategy, Online Marketing, Search Advertising, Cold Calling, Lead Generation, Google Analytics, SEO, Social Media Marketing, Web Analytics, Salesforce.com, B2B Marketing, Advertising Sales, Sales Presentations, Sales, New Business Development, Sales Management, Customer Retention, CRM, Customer Satisfaction, PPC, Account Management, Team Building, Sales Operations, Customer Service, Automotive, Management, Profit, Marketing Strategy, Vehicles, Automotive Aftermarket, Operations Management, Automobile, Forecasting, Negotiation, Marketing, Retail, Sales Process
Education
Canisius College 2000 — 2004
B.S., Business Administration and Management
AutoNation 2015 - Present
AutoNation 2012 - 2015
West Herr Automotive Group 2006 - 2011
West Herr Automotive Group 1999 - 2006
West Herr Automotive Group 1995 - 1999
Al Maroone Ford 1982 - 1995
Maroone Ford 1980 - 1982
Al Maroone Ford 1977 - 1980
Skills
Customer Retention, Strategic Planning, Sales Management, Automotive, Vehicles, New Business Development, Retail, Negotiation, Parts, Sales, Automobile, Automotive Parts, Warranty, Dealers, Profit, Customer Satisfaction, Reynolds, Sales Operations, Sales Process, Inventory Management, Automotive Aftermarket, Dealer Management, Automotive Electronics, Pricing, Automotive Sales..., Automotive Repair, Team Building, Process Improvement, Account Management, Powertrain, Customer Service, Fleet Management, Mentoring, Selling, Operations Management, Forecasting, Business Planning, Management, Gross Profit, Tires, Training, Aftersales, B2B, Continuous Improvement, Purchasing, Income Statement, Coaching, Competitive Analysis, Business Process, Business Strategy
Education
Allegheny College 1968 — 1972
West Herr Automotive Group July 2013 - Present
Goldberg Segalla, LLP September 2004 - July 2013
Education
Rensselaer Polytechnic Institute
SUNY Buffalo Law School
Towne Automotive Group January 2013 - Present
Towne Automotive Group July 2012 - December 2012
West Herr Automotive Group January 1999 - May 2012
Skills
Automotive, Sales Management, Sales, Automotive Aftermarket, Vehicles, Negotiation, Automobile, New Business Development, Account Management, Customer Service, Team Building, Inventory Management
Education
Canisius College 1984 — 1987
Finance and Financial Management Services
West Herr Automotive Group February 2014 - Present
West Herr Automotive Group July 2011 - January 2014
CarMax September 2009 - November 2010
CarMax July 2007 - September 2009
Circuit City August 2006 - May 2007
Best Buy January 2006 - May 2006
Skills
Automotive, Appraisals, Purchasing, Sales Management, Process Improvement, Pricing Strategy, Associate Engagement, Communication, Training, Customer Service, Sales
Education
Erie Community College 2000 — 2006
Associate's Degree, Paralegal Studies
West Herr Automotive Group October 2006 - Present
West Herr Automotive Group September 1999 - October 2006
West Herr Automotive Group June 1991 - September 1999
West Herr Automotive Group June 1985 - June 1991
Bison Ford Truck March 1981 - June 1985
West Herr Automotive Group May 1978 - March 1981
Skills
Automotive, New Business Development, Service Management, Information Technology, Auto Parts, Automotive Repair, Network Administration, Systems Management, Project Coordination, IT Management, Parts, Account Management, Negotiation, Automotive Aftermarket, Team Leadership, Strategic Planning, Vehicles, Business Strategy, Customer Satisfaction, Management, Sales Management, Troubleshooting, Project Management, B2B, Inventory Management, Sales Process, Customer Retention, Team Building, Automobile, Warranty, Operations Management, Powertrain, Customer Service, Process Improvement, Program Management, Selling, Profit, Dealers, Retail, CRM, Sales, Purchasing, Sales Operations, Leadership, Direct Sales, Training, E-commerce, Salesforce.com, ADP Payroll, Reynolds
Education
Erie 1 BOCES 1976 — 1978
Automobile/Automotive Mechanics Technology/Technician
Cleveland Hill High school
West Herr Automotive Group September 1984 - Present
Transportation Center 1979 - 1984
Self Employed Auto Sales 1972 - 1976
Education
Erie Community College 1977 — 1979
Criminal Justice/Law Enforcement Administration
Acosta Sales & Marketing April 2015 - Present
West Herr Automotive Group February 2014 - April 2015
BSR Realty Group Of Jupiter May 2012 - February 2014
Family Orthodontics January 2009 - 2013
Cookie Lee Jewelry September 2004 - September 2009
Weight Watchers International January 1990 - January 2004
Skills
Selling, Marketing, Management, Sales, Training, Human Resources, Small Business, Sales Operations, Real Estate, Sales Process, Recruiting, New Business Development, Marketing Strategy, Retail, Customer Satisfaction
Education
Erie Community College
Associates, Business Management
West Herr Automotive Group August 1999 - Present
Skills
Fixed Operations, Automotive, Inventory Management, Customer Satisfaction, Sales Management, Negotiation, New Business Development, Team Building, Customer Service, Strategic Planning, Retail, Sales, Account Management, Team Leadership, Marketing Strategy, Leadership, Parts, Operations Management, Customer Retention, Automotive Repair, Automobile, Automotive Aftermarket, Vehicles, Profit, Dealers, Sales Process, Sales Operations, Purchasing, B2B, Warranty, Pricing, Dealer Management, Forecasting, Business Planning, Tires, Coaching, Fleet Management, Training, Process Improvement, Selling, Direct Sales, P&L, Marketing, CRM, Management
Education
Finger Lakes Community College 1985 — 1987
Business/Managerial Economics
Jack W. Hunt & Associates August 2006 - Present
West Herr Automotive Group March 2006 - May 2006
Wegmans Food Markets November 2003 - March 2006
Skills
Legal Video, Videography, Depositions, Video Editing, Videographer, Video Production, Court Reporting, Video, Litigation Support, Editing, Camera, Web Video, Camera Operating, Premiere, Non-linear Editing, DVD Studio Pro, Dvd
Education
Erie Community College 2001 — 2003
Criminal Justice
West Seneca West Senior High 1997 — 2001
Criminal Justice
U.S. Probation and Pretrial Services Office, WDNY August 2014 - Present
Hart Agency October 2011 - Present
Coca-Cola Bottling Company of Buffalo February 2013 - August 2014
ValueCentric May 2012 - February 2013
Ignite Event Marketing October 2011 - February 2013
University at Buffalo July 2008 - September 2012
West Herr Automotive Group August 2007 - September 2011
Tops Markets August 2005 - August 2007
Skills
Human Resources, Access, Time Management, Microsoft Excel, Microsoft Word, Sales, Employee Benefits, PowerPoint, Payroll, Social Networking, Customer Satisfaction, Microsoft Office, Oracle Applications, Adobe Acrobat, Enterprise Software, Newsletters, HRIS, Applicant Tracking..., Onboarding, ADP Payroll, Kronos Timekeeping, Microsoft Publisher, Spreadsheets, Blogging, New Hire Orientations, Benefits Administration, Screening Resumes, Social Media, Social Media Marketing, Kronos WFC
Education
State University of New York at Buffalo - School of Management 2008 — 2012
Bachelor of Science (B.S.), Business Administration, Concentration in Human Resources
West Herr Automotive Group June 2015 - Present
Joe Basil Chevrolet Inc. August 2013 - June 2015
Jim Murphy Buick, GMC, INC. January 2009 - August 2013
Skills
Automotive, Sales Management, Budgeting, Customer Relations, Business Management, Customer Service, Budgets, Management, Profit, Sales, Team Building, New Business Development, Customer Satisfaction, Business Planning, Forecasting, Inventory Management, Account Management, Negotiation, B2B, Sales Process, Automobile, Customer Retention, Sales Operations, Purchasing, Vehicles, Pricing, Dealers, Warranty, Reynolds, Parts, Dealer Management, Finance, Automotive Sales..., Selling, Automotive Aftermarket, Subprime, Gross Profit, Fleet Management, Income Statement, Competitive Analysis, Cold Calling, Operations Management, Deal Closure, Automotive Repair, P&L Management, Retail, Profit Maximization, Sales Presentations, Wholesale, P
Education
Erie Community College 2002 — 2004
Business Administration and Management, General
West Herr Automotive Group June 1995 - Present
Pep Boys December 1992 - June 1995
Skills
Automotive, Inventory Management, Customer Service, Microsoft Office, Microsoft Excel, Sales, Troubleshooting, Customer Satisfaction, Vehicles, Parts, Team Building, Customer Retention, Team Leadership, Automotive Repair, Automotive Aftermarket, Retail, Automobile
Education
Alfred State College - SUNY College of Technology 1988 — 1990
Associate, Automotive Technology
Lancaster High School 1984 — 1988
City of Buffalo January 2014 - Present
West Herr Automotive Group February 2001 - January 2014
West Herr Automotive Group October 1998 - January 2014
Skills
Desktop Computers, Laptops, Windows Server, Desktop Support..., Microsoft Office, Troubleshooting, Cisco Call Manager, Computer Hardware, Customer Service, Project Management, Wireless Networking, Help Desk Implementation, IT Procurement, Cable Networks, Active Directory, Smarter Mail, Information Technology, Problem Solving, Vendor Management, Management, Symantec Endpoint..., Manage Engine, Remote User Support, Printers, Tablets, Windows, Networking, Training, Strategic Planning, System Administration, DNS, TCP/IP, Cisco Technologies, IT Management, Customer Satisfaction, Telephony, Network Administration, Operating Systems, Help Desk Support, Network Security, Antivirus, Microsoft Certified..., WAN, Customer Retention, Disaster Recovery, Team Leadership, Inventory Management, Process Improvement, Hardware
Education
D'Youville College 1998 — 2003
BS, Biology
Hutch Tech
Youville College
B.S, Biology
West Herr Ford of Hamburg August 2012 - Present
West Herr Automotive Group June 2009 - July 2012
West Herr Automotive Group September 1997 - May 2009
Skills
Automotive Aftermarket, Sales Presentations, Sales Process, Customer Satisfaction, Dealers, Reynolds, Automobile
Education
Erie Community College 1995 — 1997
Associate's degree, Business Administration
West Herr Automotive Group July 1997 - Present
Skills
Sales Process, Direct Sales, Automotive, Vehicles, Customer Retention, Sales Management, New Business Development, Automotive Aftermarket, Profit, Automobile, Parts, Strategic Planning, Selling, Negotiation, Sales, Team Building
Education
Erie Community College 1970 — 1971
Bishop Fallon HS 1965 — 1969
Erie county August 2015 - Present
West Herr Automotive Group September 2010 - August 2015
Education
Hilbert College 2012 — 2014
Bachelor of Science (B.S.), Criminal justice
Hilbert College
Criminal Justice
University at Buffalo
Biology
Sodexo A/S February 2008 - Present
West Herr Automotive Group October 2006 - February 2008
Eden Heights September 2005 - October 2006
Education
Bryant and Stratton College 2011 — 2012
AAS, Medical Assisting
Erie Community College 2005 — 2006
General Studies
North Collins Central Schools 1992 — 2005
Avanced Regents Diploma, General Studies
Del Rio Moving and Storage July 2012 - July 2013
New York Air National Guard March 2007 - December 2011
West Herr Automotive Group August 2006 - July 2008
Skills
Microsoft Office, QuickBooks, Microsoft Excel, Microsoft Word
Education
State University of New York Empire State College 2010 — 2012
BS, BME with a concentration in Management and HR
Erie Community College 2008 — 2009
Liberal Arts
Hilbert College 2006 — 2007
Criminal Justice
West Herr Automotive Group July 2013 - Present
Woodruff Chevrolet May 2008 - July 2013
Simpsonville Chevrolet October 2000 - April 2008
Jim Ball Buick Pontiac GMC January 1997 - September 2000
Skills
Automobile, Vehicles, Automotive, Automotive Aftermarket, Warranty, Automotive Repair, Reynolds & Reynolds, Parts, Team Building, Dealer Management, Sales Management, ASE Certified, Powertrain, Dealers, Tires, Brake, Automotive Electronics, Spare Parts, Automotive Safety, General Motors, Baja Boats, Aftersales, Reynolds, Automotive Parts, Profit, Suspension, automotive management
Education
Erie Community College 1991 — 1993
Associate's degree, Automotive Engineering Technology/Technician
Erie 1 BOCES 1989 — 1991
new york state certified tech., Automobile/Automotive Mechanics Technology/Technician
West Herr Automotive Group October 2011 - Present
Education
Daemen College 2007 — 2008
Niagara County Community College 2005 — 2007
Associates, Liberal Arts & Science
West Herr Automotive Group February 2011 - Present
Edline January 2010 - July 2010
SchoolWorld February 2009 - July 2010
Rochester Institute of Technology September 2006 - June 2009
Skills
HTML, Java, JavaScript, PHP, CSS, XHTML, WordPress, Microsoft SQL Server, Web Development, MySQL, SEO, Automotive, New Business Development, E-commerce, Apache, Visual Studio, jQuery, Network Administration, SQL, Customer Service, Databases, Networking, JSON, HTML 5, Windows, Team Leadership, Microsoft Office, Photoshop, ColdFusion
Education
Rochester Institute of Technology 2005 — 2008
Bachelor of Science (BS), Information Technology
West Herr Automotive Group January 1995 - Present
West Herr Automotive Group January 1995 - Present
Ron Corbo olds-Subaru January 1986 - January 1995
Education
Erie 1 BOCES
Lackawanna High
West Herr Automotive Group January 2015 - Present
West Herr Automotive Group October 2013 - Present
West Herr Automotive Group 1993 - Present
West Herr Automotive Group April 1989 - Present
West Herr Automotive Group April 1997 - January 2006
Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Customer Retention, Sales Management, Sales Process, Customer Satisfaction, Sales, Profit, Parts, New Business Development, Dealers, Inventory Management, Account Management, Direct Sales, Customer Service, Dealer Management, Retail, Marketing, Team Building, Sales Presentations, Sales Operations, Marketing Strategy, CRM, Strategic Planning, Advertising, Warranty, Business Development, Purchasing, Time Management, Product Marketing, Automotive Sales..., Automotive Repair, Pricing, Merchandising, Market Planning, Gross Profit, Tires, Inside Sales, Automotive Parts, Finance, Powertrain, Recruiting, Vehicle Leasing, Teamwork, Negotiation, Training
Education
West Seneca East 1977 — 1989
Erie Community College
West Herr Automotive Group May 2012 - Present
Suburban Subaru, Inc November 2009 - December 2010
Suburban Subaru, Inc January 2009 - December 2010
Education
Northwood University-Florida 2006 — 2010
bachelor's degree, Automotive Marketing, Economics
Deland Toyota Scion March 2011 - Present
West Herr Automotive Group October 2002 - February 2011
JIM CULLIGAN VOLVO September 1989 - February 2001
Skills
Customer Service, Customer Satisfaction, Customer Insight, Customer Retention, Customer Oriented, Management, Computers, Telephone Skills, Dealers, Automotive Aftermarket
Education
Bryant and Stratton College 1976 — 1978
ASSOCIATES DEGREE, Public Relations/Image Management
STRATFORD WOMENS COLLEGE 1975 — 1976
ASSOCIATES, PUBLIC RELATIONS/BUSINESS
West Herr Automotive Group May 2012 - Present
The MJA Company May 2011 - September 2011
US Navy September 2005 - September 2009
Education
Erie Community College 2010 — 2012
Associate's degree, Project Management
University at Buffalo
West Herr Automotive Group June 1998 - Present
Skills
Automotive, Vehicles, Automotive Aftermarket, Automobile, Parts, Customer Retention, Customer Satisfaction, Sales Management, Inventory Management, Sales, Sales Process, Customer Service, Dealers, Negotiation, Automotive Repair
Education
Niagara University 1971 — 1974
BS Physical Education
Cardinal Ohara 1968 — 1970
Barlels,Weissman,Cloud January 2012 - Present
The Buffalo News January 2012 - Present
United Health Care March 2009 - February 2010
Fiserv EFT March 2008 - March 2009
GEICO November 2006 - March 2008
Humana August 2003 - October 2006
West Herr Automotive Group May 2001 - June 2003
United States Postal Service February 1980 - February 2001
Education
Niagara County Community College 2012 — 2014
Hospitality Administration/Management
USAF Law Enforcement Academy 1975 — 1976
Law Enforcement
United States Postal Service June 2015 - Present
West Herr Automotive Group July 2012 - June 2015
Northtown Automotive Companies October 2005 - July 2012
Northtown Automotive Companies March 2003 - October 2005
Basil Resale Sheridan January 2002 - March 2003
Don Davis Auto World February 2001 - January 2002
Skills
Accounting, Accounts Receivable, Inventory Management, Accounts Payable, Customer Satisfaction, Automotive, Customer Service, Purchasing, Sales, Sales Management, Negotiation
Education
Niagara County Community College
West Herr Automotive Group 2012 - Present
Skills
Automotive, Vehicles, Sales Process, Customer Retention, Automobile, Sales Management, Automotive Aftermarket, Sales, Customer Satisfaction, Direct Sales, Account Management, Dealers, New Business Development, B2B, Profit
Education
Niagara County Community College 2010 — 2012
Associate of Arts (AA), Criminal Justice and Corrections
National Air Cargo June 2003 - Present
West Herr Automotive Group September 1996 - January 2003
Skills
Bank Reconciliation, General Ledger, Auditing, Account Reconciliation, Financial Analysis, Financial Reporting, Accounting, Logistics Management, Airlines, Operations Management, Process Improvement, Aviation, Logistics, Strategic Planning
Education
State University of New York College at Fredonia 1992 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Biel's Document Management June 2015 - Present
M&T Bank June 2015 - Present
West Herr Automotive Group October 2014 - June 2015
Education
Canisius College