Preferred Care
Preferred Care List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Preferred Care. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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128 Preferred Care employees in database. Find out everything there's to know about Preferred Care employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Preferred Care Employees
Unither Pharmaceuticals / Unither Manufacturing LLC February 2015 - Present
Unither Pharmaceuticals/Unither Manufacturing LLC October 2013 - Present
UCB Manufacturing, Inc. January 2005 - October 2013
Celltech Pharmaceuticals February 2001 - January 2005
Preferred Care November 1999 - February 2001
Messenger-Post Newspapers January 1998 - August 1999
Ontario County - Human Resources September 1984 - January 1998
Skills
Human Resources, Management, Talent Management, Pharmaceutical Industry, Performance Management, HRIS, Succession Planning, HR Policies, Personnel Management
Education
Roberts Wesleyan College
Bachelor of Science (B.S.), Human Resources
SUNY Brockport
Master's degree, Public Administration
Excellus BCBS May 2014 - Present
TEKsystems January 2014 - May 2014
MVP Health Care October 2007 - May 2013
Preferred Care/MVP Health Care August 2005 - October 2007
Preferred Care September 1991 - August 2005
Skills
Medicare, Health Insurance, Claim, Insurance, Managed Care, HIPAA, Provider Relations, Long-term Care, Employee Benefits, Commercial Insurance, Healthcare, Call Centers, Training, Customer Service, Quality Assurance, Process Improvement, Software Documentation, Benefits Administration
Education
State University of New York at Buffalo
Occupational Therapy
MVP Health Care November 2013 - Present
MVP Health Care May 2012 - November 2013
MVP 2006 - 2012
Preferred Care 2001 - 2006
Skills
Medicare, Business Requirements, Change Management, Benefits Administration, Project Management, Medicaid Managed Care, CMS Stars Management, Health Promotion, Product Management, P&L Responsibility
Education
Niagara University 1983 — 1987
Bachelor's degree, Marketing
Cigna January 2013 - Present
Cigna January 2012 - January 2013
Cigna June 2010 - January 2012
Penn State University September 2007 - June 2010
MVP Health Care May 2008 - August 2009
Penn State University September 2007 - May 2009
Preferred Care May 2007 - August 2007
Skills
Visio, Data Analysis, SQL, Access, Microsoft Office, SharePoint, Process Improvement, Project Management, Microsoft Excel, Java, HTML, SDLC, Databases, Business Analysis, PowerPoint
Education
Penn State University 2006 — 2010
BS, Information Sciences and Technology, Health Policy Administration
Rochester Regional Health System July 2014 - Present
Rochester General Hospital May 2011 - July 2014
Global Crossing July 2005 - May 2011
Global Crossing September 2000 - July 2005
Preferred Care 1998 - 2000
Preferred Care 1996 - 1998
ExecuTrain 1995 - 1996
Skills
HRIS, Workday, SharePoint, SAP, Microsoft SQL Server, SSRS, SPSS, Management, Analysis, Integration, Business Process, Business Analysis, Employee Benefits, Process Improvement, Requirements Analysis, Human Resources, Payroll, Employee Relations, Microsoft Excel, Quality Assurance, Training, Performance Management, Project Management, Microsoft Office, Deferred Compensation, Vendor Management, Leadership, Data Warehousing, Workforce Planning, Personnel Management
Education
University at Albany, SUNY 1992 — 1994
MPA
Saint John Fisher College 1988 — 1992
BA
Preferred Care October 2013 - Present
interim @ Tarpon bayou Center 2013 - 2013
Sterling Healthcare March 2006 - August 2011
Skills
QIS survey prepardness,..., resident centered care,..., culture change..., Physician Relations, Healthcare, Healthcare Management
Education
University of South Florida 1999 — 2004
Gerontology
st.petersburg community college 1997 — 1999
Associate of Arts (AA), General Studies
University of Rochester Medical Center October 2013 - Present
MVP Health Care April 2008 - January 2013
MVP Health Care April 2003 - April 2008
Preferred Care August 1998 - April 2003
US Army August 1985 - August 1989
Skills
Requirements Gathering, Business Requirements, SDLC, Systems Analysis, Requirements Analysis, COBOL, Business Process, Testing, SQL, PL/SQL, Software Documentation, Program Management, Visio, Integration, Security, Business Analysis, Solution Architecture
Education
DeVry University-Ohio 1995 — 1998
Bachelor's degree, Computer Information Systems
MVP Health Care 2012 - Present
MVP Health Care 2006 - 2012
Preferred Care 2002 - 2006
Preferred Care 1991 - 2002
Ford Research Services, Inc. 1986 - 1991
Skills
Health Insurance, Healthcare, Process Improvement, Strategic Planning, Vendor Management, Employee Benefits, Public Speaking, Product Development, Product Management, Product Marketing, Building Relationships, Marketing Communications, Customer Oriented, Self-starter, Product Innovation, Program Management, Program Development, Employee Wellness..., Well-organized, Team Leadership, Cross-functional Team..., Result Oriented
Education
Empire State College 1993 — 1996
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Flagler College 1982 — 1985
Bachelor of Arts, Deaf Education
The Dow Chemical Company May 2014 - Present
St. John Fisher College July 2012 - Present
Paychex May 2009 - May 2014
Paychex 2005 - 2009
Paychex 2004 - 2005
Paychex 2001 - 2004
Paychex 2000 - 2001
Paychex 1997 - 2000
Preferred Care 1994 - 1997
Rotenberg & Co 1992 - 1994
Skills
Payroll, Financial Risk, Human Resources, Performance Management, Risk Management, Salesforce.com, Financial Analysis, Employee Benefits, Accounting, Forecasting, Microsoft Word, Predictive Analytics, Predictive Modeling, Public Speaking, Enterprise Risk..., Finance, Management, Process Improvement, Leadership, Internal Controls, Auditing, Team Building, Training, Employee Relations, Customer Service
Education
St. John Fisher College 2010 — 2012
Doctor of Education (Ed.D.), Executive Leadership
Rochester Institute of Technology 1996 — 2001
MBA, Management
State University of New York College at Geneseo 1988 — 1992
BS, Accounting
Penfield High School
Bausch & Lomb April 2010 - Present
Carlson Wagonlit Travel 1999 - 2009
Holiday Inn Holidome Rochester South 1993 - 2003
Preferred Care 1992 - 1999
Highland Hospital 1991 - 1992
Skills
Microsoft Excel, Adobe Acrobat, Sabre, Travel Management, Outlook, Tourism, PowerPoint, Microsoft Word, Customer Service, Administrative..., Supplier Diversity, Account Management, Inventory Management, Cross-functional Team..., Leadership, SharePoint, WebEx, Global Sourcing, Procurement, Business Process..., Supply Management, Strategic Sourcing, Management, Forecasting, Supply Chain, Process Improvement, Supply Chain Management
Education
Monroe Community College 1985 — 1987
AAS, Travel & Tourism
Webster High School 1982 — 1985
High School
Preferred Care June 2008 - October 2008
Dramatic English 2007 - 2008
Education
University of Essex 2005 — 2006
MFA, Theatre Performance
Nazareth Academy 1999 — 2002
Regents High School Diploma
Finger Lakes Performing Provider System September 2015 - Present
Excellus BCBS December 2012 - September 2015
RCIPA/RochesterHealth.com November 2009 - April 2012
MVP Health Care 2008 - 2009
MVP Health Care 2006 - 2008
Preferred Care 2003 - 2006
Preferred Care 1998 - 2002
Skills
Public Relations, Regulatory Affairs, Strategic Planning, Managed Care, Provider Relations, Social Media, Medicare, Health Insurance, Research, Customer Relations, Copywriting, Excel, Event Management, Healthcare, Microsoft Office, Non-profits, Newsletters, Problem Solving, Corporate Communications, Event Planning, Program Facilitation, Government Contracts, Contract Management, Customer Service, Medicaid, Program Management, Insurance, Nonprofits, Management, Training, Healthcare Industry, Analysis, Project Management, HIPAA, Network Development, Health Policy, Coaching, Healthcare Consulting, Employee Benefits, Healthcare Information...
Education
State University of New York College at Brockport 1990 — 1992
BS, Psychology
Monroe Community College 1988 — 1990
AAS, Liberal Arts with Social Sciences Concentration
Bishop Kearney 1984 — 1988
Allied Electronics July 2014 - Present
ACC Business October 2013 - July 2014
Allied Electronics January 2013 - July 2013
Excellus BCBS August 2009 - December 2012
AP Professionals July 2008 - August 2009
MVP Health Care April 2008 - August 2009
Preferred Care August 2008 - March 2009
Cox Enterprises December 2007 - May 2008
Cox Enterprises December 2003 - November 2007
Auto Trader Publishing February 1997 - November 2007
Skills
Data Entry, Adobe Acrobat, Kronos Timekeeping, Cactus, Inventory Management, Recruiting, Non-profits, Medical Staff..., Health Insurance, Microsoft Office, SAP, Customer Service, Administrative Support, PeopleSoft, Office Management, Problem Solving, Administrative..., Outlook, Management, SAP CRM, Microsoft Excel, Interviews, Call Centers, Analysis, Sales, Insurance, Time Management, Teamwork, Accounts Payable, Access, Fundraising, Lotus Notes, HIPAA, Market Research, New Hire Orientations, HMO, Invoicing, Administration, Payroll, Employee Relations, CRM, Employee Benefits, Software Documentation, Customer Satisfaction
Education
Monroe Community College 1986 — 1988
Associate of Arts Degree, Communication and Media Studies
MillerCoors May 2015 - Present
MillerCoors April 2013 - Present
Aurora Health Care June 2006 - March 2013
Aurora Health Care June 2004 - June 2006
Preferred Care January 2004 - May 2004
Aurora Health Care October 2000 - December 2003
Aurora Health Care May 1999 - October 2000
SpectraCom September 1998 - May 1999
Medical College of Wisconsin July 1996 - September 1998
Skills
Compensation, HR Consulting, Employee Relations, Talent Acquisition, HRIS, Human Resources, Recruiting, Labor Relations, Leadership, Compensation & Benefit, Management, Onboarding, Benefits Administration, Employee Benefits, Applicant Tracking..., FMLA, Employee Engagement, Talent Management, Succession Planning, Deferred Compensation, College Recruiting, Performance Management, New Hire Orientations, Employee Recognition, Workforce Planning
Education
Keller Graduate School of Management
MBA, Human Resources
University of Wisconsin-Whitewater
BBA, Human Resources
ABB June 2011 - Present
UNC Management Company January 2011 - April 2011
Temporary Solutions November 2010 - December 2010
Matrix Business Technologies May 2007 - July 2010
Ajilon 1998 - 1999
Preferred Care January 1998 - September 1998
Preferred Care September 1994 - September 1998
Skills
Management, System Administration, Customer Service, Team Leadership, Telecommunications, Operations Management, Program Management, Team Building, Leadership, Business Development, Outlook, Training, Customer Satisfaction, Microsoft Office, Sales, Microsoft Excel, Networking, Engineering
Education
Bryant & Stratton College 2003 — 2005
Information Technology
Bryant & Stratton College 1990 — 1993
Associate, Executive Assistant
Geneva General Hospital April 2014 - Present
Rochester Immediate Care an Exigence / Team Health Organization July 2012 - August 2014
AV-ation July 2007 - July 2010
HQ Home and Office December 2007 - July 2008
EducAsian February 2003 - December 2007
Preferred Care May 2002 - August 2002
Colorado Outward Bound School C.O.B.S. May 2001 - August 2001
The Sutherland Group Ltd. December 1999 - August 2000
State University of New York June 1999 - August 2000
Skills
Microsoft Office, Medical Imaging, Radiology, Patient Safety, Quality Patient Care, Customer Service, Event Planning, Event Management, Public Relations, Logistics, Management, Time Management, Training, Healthcare, Cpr Certified, Healthcare Management, CPR Certified
Education
Monroe Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Radiologic Technology/Science - Radiographer, 3.92
Shanghai Jiao Tong University 2004 — 2005
Linguistics and International Business
Peking University 2003 — 2004
Linguistics
State University of New York College at Brockport 1998 — 2002
Bachelors of Science, Business Administration - Marketing
WIS International October 2014 - Present
Walmart May 2014 - Present
Preferred Care 2012 - 2013
bryan co head start 2007 - 2008
candler hospital January 2005 - February 2006
Skills
HIPAA, Healthcare, Home Care, Nursing, Medicare, Hospitals, Patient Safety, Managed Care, Healthcare Management, Medicaid, Elder Care, Healthcare Information..., Vital Signs
Education
Everest University-South Orlando 2008 — 2011
Medical Billing and coding
Ogeechee Technical College 1998 — 2004
Phlebotomy Technician/Phlebotomist
Paychex November 2008 - Present
Paychex March 2004 - November 2008
Paychex February 2003 - March 2004
Paychex November 2001 - February 2003
Preferred Care July 2001 - November 2001
Relin, Goldstein & Crane LLP September 2000 - June 2001
World of Science, Inc. June 1996 - September 2000
Skills
Superior Communication..., Written Skills, Proofreading, Editing, Outstanding Customer..., Service Orientation, Interpersonal Skills, Strong Attention To..., Organization, Time Management, Priority Management, Analytical Skills, Problem Solving, Decision Making Skills, Sound Judgment, Proactive, Motivated, Teamwork, Team Leadership, Ability To Work..., Confidentiality, Creativity, Human Resources, Human Relations, Unemployment Claims, Unemployment Hearings, Legal Research, Legal Documentation, Inventory Analysis, Inventory Control, Microsoft Office, Employee Handbooks, Job Descriptions, Employee Relations, Training, FMLA, HRIS, Employment Law..., Interviews, HR Policies, FLSA, I-9 Compliance, Employment Law, Compensation
Education
Nazareth College of Rochester 2007 — 2012
Master of Science, Human Resources Management
Saint John Fisher College 1992 — 1996
Bachelor of Arts, English
MVP Health Care July 2005 - Present
Preferred Care March 2000 - July 2005
Preferred Care February 1996 - 2000
Preferred Care January 1995 - January 1996
Preferred Care October 1994 - December 1994
Skills
Health Insurance, Medicare, Medicaid, Insurance, Managed Care, Sales, Public Speaking, HIPAA, Claim, HMO, Healthcare, Medicare Presentations, Medicare Part A & B, Medicare Advantage Part..., Medicare Part D..., Health Savings Accounts, Employee Benefits
Education
Albion Senior High
Monroe Community College
Gerontology Certification
Kootenai Health June 2015 - Present
Kootenai Health February 2013 - Present
Providence Health & Services June 2012 - February 2013
Valley Medical Center, Lewiston, Idaho November 2011 - June 2012
Preferred Care May 2010 - June 2011
Preferred Care Adult Family Home May 2010 - June 2011
Providence St. Mary's Medical Center March 2011 - April 2011
Valley Physical Therapy January 2006 - May 2010
Valley Physical Therapy January 2006 - May 2010
Self employed June 2006 - September 2009
Skills
Medication..., Nursing Procedures, Efficient Time..., Nursing, Healthcare, Patient Education, Hospitals, BLS, Patient Safety, Acute Care, Wound Care, Home Care, Direct Patient Care, Vital Signs
Education
Western Governors University 2012 — 2015
Masters Science in Nursing, Leadership and Management
Lewis-Clark State College 2007 — 2011
2011Bachelor of Science, Nursing
Lewis-Clark State College 2006 — 2011
Bachelor of Science in Nursing, Nursing
Walla Walla Community College 2005 — 2007
Running Start Program, Running Start Program-High School dual credit
Acxiom December 2012 - Present
Acxiom November 2008 - December 2012
Quinetix January 2007 - November 2008
Quinetix November 2001 - January 2007
University of Rochester January 2000 - November 2001
Preferred Care June 1999 - January 2000
Skills
Marketing Analytics, Database Marketing, Predictive Modeling, SAS, Anaytics, Statistical Modeling, Segmentation, SPSS, Project Management, Manage Client..., Marketing Strategy, Strategic Consulting, Database Analysis, Multivariate Statistics, Regression, Health Economics, Healthcare Industry, Pricing Analysis, Statistics, Data Analysis, SAS programming, Predictive Analytics, Leadership, Regression Testing, CRM, Strategy, Analytics
Education
University at Albany, SUNY 1993 — 1995
MS
Tatung University 1988 — 1992
BS
Your Best Life Coaching, LLC 2004 - Present
US Sweepstakes & Fulfillment Co January 2011 - Present
The Marketing Strategists May 2006 - Present
Sixth Sense Consulting LLC 2000 - Present
Greater Rochester Health Foundation May 2008 - August 2014
RWN January 2005 - October 2007
Preferred Care April 1992 - 2004
American Red Cross January 1988 - April 1992
St. John's Home September 1982 - December 1987
Western Monroe Mental Health Center 1979 - 1982
Skills
Marketing Communications, Market Research, Leadership Development, Strategy, Marketing Strategy, Crisis Communications, Business Performance..., Media Relations, Leadership, Corporate Communications, Public Relations, Market Planning, Marketing, Coaching, B2B, Program Management, Strategic Communications, Marketing Management, Community Outreach, Management, Strategic Planning, Public Speaking, Nonprofits, Advertising
Education
Rochester Institute of Technology 1977 — 1979
MBA, Marketing& Management
Oakland University 1969 — 1975
BA & MA, English, Psychology, Counseling
Corporate Coach U
Coach Training Alliance 2004 — 2005
Certified Coach, Life Coaching
MVP Health Care October 2013 - Present
MVP Health Care January 2013 - Present
MVP Health Care 2008 - January 2013
Preferred Care 2002 - 2008
Unisys 1978 - 2002
Skills
HIPAA 5010, Health Insurance, PMP, ICD-10, HIPAA, PMO, SDLC, Healthcare
Education
Babson College 1977 — 1978
MBA, Business Administration
Plymouth State University 1972 — 1976
B.S, Business Administration
University of Rochester Medical Center December 2000 - Present
Preferred Care October 1999 - December 2000
Ernst & Young May 1998 - August 1999
Skills
Strategic Planning, Healthcare, Non-profits, Business Strategy, Business Planning, Budgets, Clinical Research, Coaching, Contract Negotiation, Customer Service, Data Analysis, Fundraising, Healthcare Management, Leadership, Leadership Development, Nonprofits, Policy, Process Improvement, Program Development, Program Management, Project Management, Public Speaking, Team Building
Education
University of Pittsburgh 1996 — 1998
MHA
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1996 — 1998
MBA
Ithaca College 1991 — 1995
B.S.
Arnold Magnetic Technologies 2014 - 2015
University of Rochester Medical Center 2011 - 2014
Wegmans Food Markets 2000 - 2011
Preferred Care 1994 - 2000
Columbia Banking, Genesee Region Home Care, Monroe Savings Bank 1987 - 1994
Skills
Employee Relations, Recruiting, HRIS, Training, Onboarding, Human Resources, Benefits Administration, Job Description..., Change Management, Consulting, Employee Benefits, Talent Management, Performance Management, Program Management, Management, Employee Engagement, Succession Planning, New Hire Orientations, NYS Notary Public
Education
Hobart and William Smith Colleges
Bachelor of Arts (BA), Psychology
Rochester General Health System November 2013 - Present
Catholic Health System 2011 - November 2013
Excellus BCBS 2008 - April 2011
Excellus BCBS January 2008 - August 2009
Unity Health System June 2005 - January 2008
Preferred Care September 2000 - January 2005
Strong Health System September 1994 - September 2000
Skills
Healthcare, Hospitals, Medicare, Managed Care, Budgeting, Health Insurance, Strategic Planning, Contract Negotiation, Budgets
Education
Rochester Institute of Technology 2004 — 2009
MHSA, Health Systems Administration
State University of New York College at Oswego 1983 — 1987
BA, English, Communications
Brighton High School
National General Insurance October 2015 - Present
Pa Group Insurance, LLC January 2008 - Present
Assurant Health November 2012 - October 2015
BenefitPort MidAtlantic October 2007 - October 2008
Assurant Health January 2000 - September 2006
Preferred Care October 1996 - September 1999
John Alden Life April 1992 - May 1996
Skills
Health Insurance, Employee Benefits, Group Health, Agents, Health Savings Accounts, Brokers, Critical Illness, Long-term Care, Fixed Annuities, Disability Insurance, Dentistry, Term Life Insurance, Insurance, Sales
Education
East Stroudsburg University of Pennsylvania 1985 — 1989
Bachelor of Arts, Political Science
Wisshickon High School 1981 — 1984
Sirius Computer Solutions June 2013 - Present
Reliable Network Solutions January 2008 - Present
IPLogic, Inc. April 2012 - April 2013
Bausch + Lomb November 2010 - February 2012
Preferred Care August 2007 - November 2010
MVP Health Care August 2007 - November 2010
Cisco Systems 2004 - July 2007
Skills
Cisco, Troubleshooting, Routers, Security, Switches, Data Center, Cisco Technologies, Network Security, Network Engineering, VMware, Active Directory, Firewalls, Network Architecture, WAN, Network Design, Windows 7, Networking, LAN-WAN, VMware ESX, Servers, Virtualization, Cisco Nexus, Wireless Networking, OSPF, Technical Support, CCNA, DHCP, Windows Server, VoIP, VPN, Disaster Recovery, SAN, Integration, Routing, Infrastructure, Cisco IOS, Wireless, DNS, Microsoft Exchange, Computer Security, Help Desk Support, Network Administration, System Deployment, ASA, Citrix, EIGRP, Cisco Call Manager
Education
Kaplan University 2008 — 2010
Masters in Computer Science, Networking and Project Management
Kaplan University 2004 — 2007
Bachelor in Computer Science, Networking, Programming, Web Design, and Database Management
Amarin Corporation June 2014 - Present
Accountable Health Partners October 2013 - June 2014
Acorda Therapeutics June 2011 - February 2013
Bayer Health Care- Diabetes 2002 - February 2011
Bayer HealthCare Diabetes Care 2002 - February 2011
Bayer HealthCare Pharmaceuticals 2002 - 2005
Preferred Care 1998 - 2002
Rochester Community Individual Practice Association- RCIPA 1995 - 1998
Skills
Managed Care, Pharmaceutical Industry, Cross-functional Team..., Pharmacy Benefit..., Diabetes, Healthcare, Pharmacy, Account Management, Selling, Disease Management, Managed Markets, Product Launch, Urology, Medicaid, Pharmaceutical Sales, Selling Skills, Diabetes Management
Education
Rochester Institute of Technology 1995 — 1998
MS, Health Systems Administration
Clarkson University 1982 — 1983
BS, Marketing
State University of New York College at Potsdam
BA, Science
home Account ExecutiveUpstate Home CareFebruary 2010 - July 2013
UltraMobile Imaging September 2005 - February 2010
American HomePatient September 2001 - June 2004
Norrell Health Care/All Metro Health Care August 1999 - July 2001
Uniforce Staffing Services 1995 - 1999
Preferred Care 1992 - 1995
Chili OB/GYN and Family Medicine 1989 - 1992
Skills
Healthcare, Managed Care, Home Care, Hospitals, Healthcare Management, Time Management, Medicare, Team Building, Sales, Long-term Care, Healthcare Information..., HIPAA, Medicaid, Customer Service, Healthcare Industry, Elder Care, Healthcare Consulting, Physician Relations, Revenue Cycle, Physicians, EMR
Education
Nazareth College
JAwareness Counseling, Affililiate of Family Wellness Counseling 2010 - Present
Self Employed 2008 - 2010
TSYS January 2008 - September 2008
Enterprise Bank & Trust January 2005 - August 2007
Watson Wyatt June 2003 - October 2004
Espiel Associates, LC June 1995 - March 2003
Ernst & Young January 1994 - June 1995
Preferred Care January 1991 - January 1994
Skills
Process Improvement, Healthcare, Strategic Planning, Licensed Clinical..., Individual, Couples,..., Mediation
Education
Washington University in St. Louis School of Social Work 1988 — 1990
MSW
Washington University in St. Louis School of Law 1986 — 1990
JD
Iowa State University 1979 — 1984
BA, History
Cayuga Medical Center at Ithaca 2011 - Present
Preferred Care 2003 - 2006
Preferred Care 2001 - 2003
Skills
Critical Care, Nursing, Patient Safety, Medical/Surgical, ACLS, BLS, Inpatient, Hospitals, Healthcare, CPR Certified, Customer Service
Education
Tompkins Cortland Community College 2008 — 2010
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Finger Lakes School of Massage 2000 — 2000
Certificate of Massage Therapy, Massage Therapy/Therapeutic Massage
State University of New York College at Brockport 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Health Services/Allied Health/Health Sciences, General
POMCO Group December 2014 - Present
University of Rochester February 2010 - November 2014
University of Rochester Medical Center 2005 - 2009
Excellus BCBS 2003 - 2005
Excellus BCBS 2001 - 2003
Monroe Community College 2000 - 2001
Preferred Care 1997 - 2000
University of Rochester Medical Center 1996 - 1997
Park Ridge Hospital 1994 - 1996
Fisons Pharmaceuticals 1990 - 1994
Education
St. John Fisher College 1998 — 2001
Masters in Managed Care of High Risk Populations, Nursing Science
Alfred University 1983 — 1986
Bachelor of Science in Nursing, Nursing Science
Monroe Community College 1974 — 1976
Associate of Arts and Sciences (AAS), Nursing
J2 Interactive October 2013 - Present
Rochester RHIO March 2012 - October 2013
Rochester RHIO March 2010 - March 2012
Rochester RHIO March 2007 - March 2010
Preferred Care July 2005 - March 2007
ACM Medical Laboratory 2003 - 2005
Skills
Healthcare Information..., Healthcare, Health Information..., EHR, EMR, HL7, Informatics, HIPAA, Physicians, Information Technology, Public Health, Medicare, Software Documentation, Meditech, Training, CPOE, Strategic Planning, Data Analysis, Software Implementation, Health Information..., Process Improvement, Integration, Hospitals, Healthcare Management, Healthcare Industry, HIT, RHIO, Quality Improvement, Leadership, Accountable Care, Change Management, Health Policy, Medicaid, Ambulatory, Healthcare Consulting, Epic Systems, Managed Care
Education
Roberts Wesleyan College 2015 — 2016
BHA, Health/Health Care Administration/Management
Florida Hospital Medical Group June 2015 - Present
AmeriCU 2007 - Present
Hackensack University Medical Center August 2014 - November 2014
The B.A.C.K. Center October 2011 - June 2014
Carrollton Orthopaedic Clinic PC July 2008 - October 2011
University of West Georgia, Richards College of Business January 2010 - June 2011
SyraHealth Alliance IPA, Inc. April 1998 - May 2008
Preferred Care July 1994 - August 1998
Skills
Healthcare Management, Strategic Planning, Team Building, Healthcare, Budgeting, Operational Excellence, Physician Practice..., Management Consulting, Financial Management, College Teaching, Executive Coaching, Financial Expertise, Healthcare Design, Physicians, Budgets, Strategy, Managed Care, Customer Service, EHR, Hospitals, Program Management, Practice Management, Leadership, Healthcare Consulting, Surgery, HIPAA, Managerial Finance, Medicine, Medicare, Marketing, Management, Process Improvement, Orthopedic, Recruiting, Medicaid, Clinical Research, Access
Education
University of West Georgia 2010 — 2011
State University of New York at Buffalo 1984 — 1986
MBA, Business Administration/Healthcare Management
State University of New York College at Geneseo 1980 — 1984
BS, Biology/Chemistry
University of Rochester Medical Center February 2006 - Present
GRIPA September 2001 - February 2006
Preferred Care 1998 - 2000
RCIPA, Inc. 1996 - 1998
Excellus BlueCross BlueShield 1986 - 1996
Skills
HIPAA, Healthcare Information..., Hospitals, Healthcare, Healthcare Management, Revenue Cycle, Medicare, Strategic Planning, Project Management, Informatics, Managed Care, Physicians
Education
Rochester Institute of Technology 1996 — 2001
MS, Health Systems Administration
MVP Health Care October 2007 - Present
Preferred Care August 2005 - October 2007
Preferred Care April 2004 - August 2005
Preferred Care November 1999 - April 2004
Prefered Care April 1998 - November 1999
Skills
Customer Service, Medicare Advantage, Problem Solving, Analytical Skills, Interpersonal Skill, Project Management, Process Improvement, Quality Assurance, Communication, Government Programs, Leadership, CMS, Regulatory Requirements, Health Insurance, Call Centers, Managed Care, Medicare Part D, Insurance, Healthcare Industry, Employee Benefits, Claim, Software Documentation, Healthcare Information..., HMO, Healthcare, Revenue Cycle, Disease Management, Medical Billing, Claims Resolution, ICD-9, Healthcare Management
Education
Roberts Wesleyan College 2008 — 2009
Master's degree, Health/Health Care Administration/Management
SUNY Brockport
Bachelor of Science (BS), Business Administration and Management, General
Ingram Micro 2008 - 2015
Preferred Care May 2008 - August 2008
American Axle December 2007 - April 2008
Modis IT March 2007 - April 2008
Spartan Resources October 2007 - February 2008
Siemens April 2007 - December 2007
Skills
Virtualization, Technical Sales..., Pre-Sales Technical..., IP Networking, Networking, Data Center..., Application..., Network Virtualization, Unified Communications, Project Management, Employee Training
Education
State University of New York College at Fredonia 2002 — 2006
Bachelor's Degree, Management Information Systems, General, 3.2 GPA
Westfield Academy and Central School 1989 — 2002
Diploma, HIghschool
Radnor Middle School August 2012 - Present
Bryn Mawr College/Haverford College September 2014 - Present
Mick's Company March 2008 - Present
Radnor Township School District August 1999 - Present
Beachcomber Swim Club May 2010 - December 2013
Archbishop Carroll High School March 2012 - May 2012
Ply-Mar Swim and Tennis Club 2006 - 2009
Picketpost Swim & Tennis Club April 2003 - July 2005
North Penn School District 1993 - 1999
Preferred Care 1991 - 1993
Skills
Mathematics Education, Algebra, Instructional Technology, Calculus, Curriculum Design, Tutoring, Lesson Planning, Teaching, Classroom, Public Speaking, Classroom Management, Educational Technology, Curriculum Development, Teacher Training, Special Education
Education
Philadelphia University 1993 — 1998
Master's degree, Instructional Technology
West Chester University of Pennsylvania 1989 — 1991
BSED, Mathematics
Penn State University 1985 — 1988
NA, Mathematics Education
Excellus BCBS October 2011 - Present
Excellus BlueCross BlueShield June 2005 - October 2011
Preferred Care 2002 - 2005
Patient InfoSystems 1997 - 2002
The Health Information Source Call Center January 1996 - January 1997
St Mary's Hospital Rochester January 1991 - January 1996
Rochester Friendly Home January 1983 - January 1991
Strong & Park Ridge Hospital January 1974 - January 1983
Skills
Managed Care, Vendor Management, Contract Negotiations, Disease Management, Care Management, Case Management, Wellness, Healthcare, Medicare, Health Insurance, Healthcare Management, HIPAA, Clinical, Process Improvement, Health, Healthcare Information..., Healthcare IT, Informatics, Strategic Planning, Data Analysis, Program Management, Team Building, Problem Solving, Quality Management, Contract Negotiation, Outcomes, Business Strategy, Operations Management, Clinical Research, Case Managment, Medicaid, Health Education, Hospitals, Training, Medicine, Health Policy, Program Development, Leadership, Health Promotion, Nursing, Management, Project Management, Insurance, Healthcare Consulting
Education
Rochester Institute of Technology 2009 — 2011
MS, HealthCare Administration
SUNY Brockport
BS, Health Education
MVP Health Care September 2006 - Present
MVP Health Care February 1996 - September 2006
Preferred Care 1996 - 2006
NYSDOH - OHSM September 1981 - June 1994
Skills
Clinical Research, Utilization Review, Healthcare, Hospitals, Disease Management, Medicare, Medicaid, Managed Care, HIPAA, Utilization Management, Nursing, HEDIS, Medical/Surgical, Provider Relations, Insurance
Education
Alfred University 1990 — 1992
BSN, Registered Nursing/Registered Nurse
AAPC
Certified Professional Coder
St James Mercy Hospital School of Nursing
RN - diploma program
Excellus BlueCross BlueShield 2006 - Present
Preferred Care 2004 - 2006
Quality Vision International 2002 - 2004
Frontier Communications 2000 - 2002
Rochester Museum & Science Center 1999 - 2000
Nalge Nunc International 1989 - 1999
Thermo Fisher Scientific, Laboratory Consumables (legacy Nalge Nunc International) 1989 - 1999
Eastman Kodak 1987 - 1989
Skills
Strategic Planning, Marketing Communications, Public Relations, Product Marketing, Team Leadership, Social Media Marketing, Marketing Strategy, Project Management, Strategic Communications, Corporate Communications, Customer Service, Team Building, Event Planning, Event Management, Social Media, Leadership, Data Analysis, Healthcare, Crisis Communications, Internal Communications, Media Relations, Web Content, Integrated Marketing, Cross-functional Team..., Newsletters, Email Marketing, Program Management, Direct Marketing, Management, Marketing, Press Releases, Messaging, Copywriting, Speech Writing, Nonprofits, Product Management, Content Development, Editing, Marketing Management, Market Research, Corporate Branding, Media Planning, Online Marketing, Social Networking, Direct Mail, Advertising, Digital Marketing, Trade Shows, Brand Management, Brand Development
Education
State University of New York College at Brockport 1984 — 1986
Interdisciplinary Communications
West Herr Automotive Group July 2015 - Present
Bob Johnson Nissan November 2013 - Present
Hahn Automotive Warehouse, Inc. April 2013 - October 2013
Pieters Family Life Center/RFC April 2009 - August 2013
Nixon Peabody July 2011 - May 2012
Heritage Christian Services December 2009 - July 2011
Lowe's Home Improvement January 2008 - December 2009
MAXIMUS January 2006 - December 2008
Preferred Care January 1999 - December 2005
Skills
Retail, Dispute Resolution, HRIS, Onboarding, Exit Interviews, 401k, Performance Management, HR Policies, New Hire Orientations, Talent Acquisition, Labor Relations, Interviews, Talent Management, Employee Engagement, Appeals, Personnel Management, Employee Training, PeopleSoft, Applicant Tracking...
Education
Cornell University 2008 — 2009
Strategic Human Resources Management Certificate, Human Resources Management
Paychex July 2006 - Present
EDS (Electronic Data Systems) 2004 - July 2006
EDS (Electronic Data Systems) April 1998 - September 2004
Preferred Care February 1997 - March 1998
ExecuTrain September 1995 - February 1997
Fitzhugh Park Elementary School September 1994 - June 1995
Skills
Security, Process Improvement, System Administration, Troubleshooting, Change Management, Computer Forensics, Information Security, Information Technology, Incident Response, Computer Security, Network Security, Incident Management, Management, Customer Service
Education
Roberts Wesleyan College 1990 — 1993
Bachelor of Science (BS), Elementary Education and Teaching, 3.63
Niagara County Community College 1988 — 1990
St. Ann's Community June 2002 - Present
Rochester Cardiopulmonary Group August 1998 - April 2002
Lattimore Orthopaedics June 1993 - April 1998
Mancuso Associates July 1989 - June 1992
Preferred Care October 1983 - November 1988
Skills
Healthcare, Healthcare Management, HIPAA, Managed Care, Patient Safety, Clinical Research, System Administration, Supervisory Skills, Process Scheduler, Time Management, Hospitals, Troubleshooting, Management, EMR, Outlook, Process Improvement, Software Documentation, Healthcare Information..., Policy, EHR, Rehabilitation
Education
SUNY Empire State College 2012 — 2012
Working on Bachelors Degree, Healthcare administration
Trillium Health June 2015 - Present
Trillium Health March 2015 - June 2015
TEKsystems August 2013 - January 2015
Currently Seeking Employment January 2009 - January 2013
MVP Health Care December 2006 - January 2009
Stay at home mom March 1996 - December 2006
Preferred Care 1993 - 1996
Prefered Care 1989 - 1993
Preferred Care 1987 - 1989
Preferrred Care July 1985 - 1987
Skills
Insurance, Medical Billing, Employee Benefits, Medicare, Medicaid, Healthcare, Call Centers, Workers Compensation, Customer Service, Claim, Health Insurance, HIPAA, Management, Sales, Data Entry
Education
Monroe Community College 1979 — 1981
Business Administration and Management, General
Cardinal Mooney High School 1975 — 1979
Verizon Wireless July 2015 — Present
Verizon Wireless April 1997 — July 2015
Bell Atlantic Mobile/Frontier Cellular April 1997 — April 2000
Preferred Care June 1995 — April 1997
Nalge Nunc International August 1991 — January 1995
Roberts Communications May 1990 — August 1991
Wolff Associates October 1988 — March 1990
Blair, Towne and Bingham Advertising October 1986 — October 1988
Skills
Press Releases, Media Relations, Corporate Communications, Public Relations, Advertising, Crisis Communications, Internal Communications, Newsletters, Marketing Communications, Market Research, Strategic Communications, Marketing, Event Planning, Editing, Integrated Marketing, Mentoring, Publications, Direct Mail, Graphic Design
Education
Bowling Green State University 1985 — 1987
MA, Technical Communication/Marketing
State University of New York College at Geneseo 1981 — 1985
BA, English/Public Relations
Olean High School 1977 — 1981
Public Relations
Trillium Community Health Plan September 2014 - Present
JMH Health Plan August 2010 - April 2014
Blue Cross/Blue Shield of Tennessee April 2008 - August 2010
Molina Healthcare of Ohio, Inc. February 2007 - November 2007
Caremark CarePatterns October 2005 - October 2006
Preferred Care 2004 - 2005
Preferred Care December 1998 - November 2004
United HealthCare of the Mid-Atlantic 1996 - 1998
Carelink Health Plan July 1996 - November 1996
Physician Corporation of America (PCA) April 1995 - June 1996
Skills
Medicare, Managed Care, HEDIS, Healthcare, HIPAA, Medicaid, Disease Management, Healthcare Information..., Utilization Management, Healthcare Management, NCQA, Hospitals, Health Insurance, Quality Improvement, Quality Management, Process Improvement, Nursing, Healthcare Consulting, JCAHO, Medical Compliance, Provider Relations, Credentialing, Accreditation, Clinical Research, Software Documentation, Program Management, Leadership
Education
UMDNJ/Rutgers Medical School 1984 — 1988
MPH, Healthcare Organization and Administration
Rowan University 1971 — 1975
BA, Communications and Psychology
Genessee Center for the Arts
University of Rochester Medical Center September 2008 - Present
BlueGreen Software March 2001 - Present
Paychex April 2008 - August 2008
CIBER, Inc. July 2005 - April 2008
Preferred Care July 2005 - April 2008
Xelus, Inc. 2001 - 2005
Saga Software October 1999 - February 2001
MNIS (Manning & Napier Information Services) April 1998 - October 1999
Eastman Kodak June 1996 - April 1998
Lawyers Cooperative Publishing (now Thomson West) May 1995 - June 1996
Skills
XML, SQL, JavaScript, Software Project..., HTML, Project Management, Java, Microsoft SQL Server, Integration, Databases, Oracle, Process Improvement, PL/SQL, SDLC, Program Management, Team Leadership, Software Development, Leadership
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2011 — 2013
Master of Business Administration (MBA)
Rochester Institute of Technology 1994 — 1995
MS, Software Development and Management
Le Moyne College 1990 — 1994
BA, Computer Science AND Mathematics
Egemin Automation Inc July 2011 - Present
Priority Health December 2004 - September 2011
Preferred Care 2011 - 2011
Preferred Care 2011 - 2011
Priority Health July 2006 - June 2007
Meijer 1998 - 2004
Skills
Enterprise Architecture, Project Management, SQL, C#, Databases, Linux, Perl, Software Development, SDLC, Visio, Unix, Telecommunications, Networking, Disaster Recovery, Leadership, Troubleshooting, Windows, Integration, Microsoft SQL Server, Programming, VMware, Data Center, Management, Cloud Computing, Storage, Business Intelligence
Education
Rose-Hulman Institute of Technology 1988 — 1992
Bachelor of Science (BS), Computer Science
Morgan Management September 2009 - Present
GateHouse Media July 2008 - March 2011
Northwestern Mutual Financial Network December 2007 - June 2008
Preferred Care October 2003 - November 2007
Education
Roberts Wesleyan College 2005 — 2007
Masters, Strategic Management
Cedarville University 1995 — 1999
Populytics October 2013 - Present
Thomas Jefferson University 2012 - 2014
Lehigh Valley Health Network May 2009 - September 2013
Lehigh Valley Physician Group February 2007 - May 2009
United Healthcare 2003 - 2004
Preferred Care 1992 - 2000
Guthrie Clinic 1989 - 1992
Robert Packer Hospital 1987 - 1989
Skills
Hospitals, Managed Care, Physicians, HIPAA, Healthcare Management, Healthcare, Healthcare Consulting, Internal Medicine, Medicaid, Revenue Cycle, Healthcare Industry, Medicare, Provider Relations, EHR, Healthcare Information...
Education
Thomas Jefferson University 2012 — 2016
Doctor of Philosophy (Ph.D.), Population Health/Applied Health Economics and Outcomes Research
Penn State University 1985 — 1987
MHA, Health Administration
The University of Virginia 1982 — 1984
BA, Psychology
MVP Healthcare August 2007 - Present
Preferred Care August 2007 - April 2009
Blue Frog Internet October 2002 - August 2007
Global Crossing February 2001 - March 2002
Global Crossing June 1999 - February 2001
SUNY Geneseo College Libraries July 1996 - June 1999
Skills
Servers, SAN, Cisco Technologies, DHCP, Linux, Network Administration, Switches, Solaris, Security, Cisco IOS, Hardware, AIX, Unix, Storage Area Networks, Sun, Networking, Technical Support, Virtualization, Shell Scripting, Disaster Recovery, Data Center, System Administration
Education
State University of New York College at Geneseo 1993 — 1999
BA, Philosophy
Provenir November 2010 - Present
Paychex October 2007 - January 2011
Ciber October 2004 - October 2007
Preferred Care 2004 - 2006
Global Crossing 2001 - 2004
West Publishing 1997 - 2001
CCI 1990 - 1994
Skills
Requirements Analysis, Software Development, Java, Agile Methodologies, XML, Unix, Software Project..., SQL, Integration, Enterprise Software
Education
Carnegie Mellon University 1984 — 1988
Monroe Plan for Medical Care September 2010 - October 2011
MVP Health Care September 2005 - September 2010
Preferred Care December 2001 - September 2005
Skills
Health Insurance, Healthcare, Managed Care, Medicare, HIPAA, Provider Relations, Process Improvement, Medicaid, Healthcare Information..., Insurance, Disease Management
Education
State University of New York College at Brockport 1995 — 1997
BS, Economics
Excellus BCBS December 2009 - Present
MVP Health Care March 2009 - December 2009
Preferred Care November 2005 - March 2009
Excellus BlueCross BlueShield June 2003 - November 2005
Skills
Employee Benefits, Health Insurance, Data Analysis, Insurance, Access, Financial Modeling, Process Improvement, Healthcare, Underwriting, Analysis, Actuarial Science, Risk Management
Education
University of Rochester - Simon Business School 2005 — 2009
MBA, Finance, Competitive and Organizational Strategy
Syracuse University 1999 — 2003
BA, Mathematics
ACM Global Central Laboratory May 2015 - Present
MVP December 2010 - February 2015
MVP/Preferred Care October 2007 - December 2010
Preferred Care February 2005 - September 2007
Charter One Auto Finance February 2004 - November 2004
Charter One Auto Finance January 2003 - February 2004
Charter One Auto Finance August 2002 - January 2003
Upstate Disposal May 2000 - June 2002
Northern Reflections June 1998 - May 2000
Skills
Subject Matter Experts, Medicare Part D, Software Documentation, Customer Service, Call Centers, Sales, Medicare, Employee Benefits, Payroll, Teamwork, Policy, HIPAA, Health Insurance, Insurance, Process Improvement, Business Analysis, Invoicing, SDLC, Healthcare, Visio, Vendor Management, Team Building
Education
Monroe Community College 2010 — 2013
Associate of Science (A.S.), Business Administration and Management, General
State University of New York Empire State College 2007 — 2011
Business, Management and Economics
Diamond Resorts International® August 2015 - Present
MVP Health Care 2007 - June 2015
Preferred Care December 2004 - December 2007
Skills
Managed Care, Health Insurance, HIPAA, Medicare, Insurance, Employee Benefits, Team Leadership, Medicaid Managed Care, Medicaid, Medicare Part D, Trizetto, Microsoft Office, Call Centers, Customer Experience, Business Analysis, Customer Service, Claim, Process Improvement, Healthcare
Education
Finger Lakes Community College 1999 — 2000
University of Rochester February 2012 - Present
Preferred Care 2007 - 2012
Health Dialog 2004 - 2006
Health Dialog 2004 - 2006
Education
Roger Williams University 1994 — 1998
MedAmerica January 2007 - Present
Excellus BCBS June 2000 - January 2007
Preferred Care 1995 - 2000
Skills
Managed Care, Health Insurance
Education
Roberts Wesleyan College 2003 — 2004
SUNY Brockport June 2007 - Present
Preferred Care June 2005 - June 2007
OppenheimerFunds, Inc. 2003 - 2005
Education
Rochester Institute of Technology 1998 — 2003
MVP Health Care July 2011 - Present
MVP Health Care July 2011 - August 2011
Prefered Care 2007 - 2007
Preferred Care 2007 - 2007
CVS 2001 - 2004
Skills
Business Process..., Process Improvement, Documentation, Change Management, Mentoring, Problem Solving, SQL, Customer Service, Program Management, Software Documentation
Education
State University of New York - System 2005 — 2009
Paychex April 2007 - Present
Independent Health September 2002 - April 2007
Preferred Care April 1994 - August 2002
Excellus BCBS August 1986 - April 1994
Skills
Employee Benefits, Insurance, Medicare, Healthcare, Product Management, Strategic Planning, Product Development, Vendor Management, HIPAA, Team Building, Leadership, New Business Development
Education
University of Southern California 1981 — 1983
MS, Gerontology
Santa Clara University 1977 — 1981
BS, Combined Science
MVP Health Care June 2012 - Present
MVP Health Care July 2006 - June 2012
Preferred Care December 1993 - July 2006
Skills
HIPAA, SDLC, PL/SQL
Education
Alfred State College - SUNY College of Technology
AAS, Data Processing
Fillmore Central
Regents, Music, Science
Rochester Institute of Technology
Bachelor, Computer Systems
Transformation Solutions LLC September 2005 - Present
Celltech Pharmaceuticals Inc October 2000 - July 2005
Rochester Institute of Technology 1997 - 2001
Preferred Care October 1998 - October 2000
Harris Beach PLLC October 1996 - October 1998
Newark-Wayne Community Hospital March 1992 - October 1996
Rumrill-Hoyt 1982 - 1992
Skills
Talent Management, Employee Engagement, Management Development, Restructuring, Organizational..., Workforce Planning, Talent Development, Human Capital Management, Organizational Design, Organizational..., Performance Management, HR Strategy, Employee Relations, Leadership, Training, Executive Coaching, Deferred Compensation, Strategic Planning, Human Resources, Personnel Management, Management, HRIS, Recruiting, New Hire Orientations, Process Improvement, Strategy, Onboarding, Performance Appraisal, Interviews, Talent Acquisition, Succession Planning, Job Descriptions
Education
Rochester Institute of Technology
M.S., Career & Human Resource Development
State University of New York Empire State College
B.S., Human Resources
EZDRM, Inc June 2005 - Present
Commerzbank North-America November 1999 - July 2005
Preferred Care January 1998 - May 1999
Skills
Accounting, DRM, Business Intelligence, Databases, Silverlight, Social Media Marketing, Digital Media, Account Management, Microsoft Office, Adobe Creative Suite, Program Management, Customer Service, Blogging, Project Management, Social Networking, Microsoft Excel, Photoshop, Financial Analysis, Marketing Strategy, Copywriting, Windows, Event Planning, Marketing, Social Media, SharePoint, Advertising, Sales, New Business Development, Management, Team Leadership
Education
International Center of Photography
Photography
School of Visual Arts 2000 — 2004
Photography
State University of New York College at Geneseo 1995 — 1999
Bachelor of Science, Business Management
Russian Embassy School 1989 — 1995
Preferred Care September 2007 - Present
University of Rochester June 1997 - September 2007
Hilton Big M March 1991 - October 1995
Education
Bryant & Stratton College 2006 — 2006
Medical Coding
BOCES 1995 — 1997
Medical Billing, Medical Office Procedures
Optima Benefits Group April 2012 - Present
MVP Health Care July 2005 - March 2012
Preferred Care January 2005 - March 2012
Preferred Care July 2003 - December 2004
The Brady Group March 2000 - June 2003
VHA April 1998 - October 1999
Columbia HCA 1996 - 1998
Skills
Claim, Employee Benefits, Health Insurance, Insurance, Leadership, Managed Care, Call Centers, Healthcare, HIPAA, Medicare, Medicaid, Health Savings Accounts, Strategy, Provider Relations, Brokers, Process Improvement
Education
Central Connecticut State University 1975 — 1978
Asian Studies
California State University-Long Beach 1973 — 1975
BA, History
Relph Benefit Advisors July 2008 - Present
MVP 2004 - 2008
Preferred Care 1989 - 2000
Preferred Care 1989 - 2000
Skills
Health Insurance, Employee Benefits, Customer Service, Insurance, Microsoft Office, Strategic Planning, Process Improvement, Event Planning, Benefits Administration, Sales Management, Employee Relations, Microsoft Excel, Wellness, Coaching, Team Building
Education
Syracuse University
BS, Communications
Finger Lakes Performing Provider System May 2015 - Present
MVP Health Care November 2010 - May 2015
Beacon Health Strategies May 2009 - November 2010
Preferred Care August 2006 - January 2010
Unity Health System July 2005 - August 2006
Northeast Parent and Child Society 1997 - 1999
Skills
Project Management, Project Planning, Clinical Supervision, Therapists, Team Building, Microsoft Excel, Strategic Planning, Operations Management, HIPAA, Health Insurance, Healthcare, Healthcare Management, Hospitals, Leadership, Managed Care, Management, Medicaid, Medicare, Process Improvement, Program Management
Education
University at Albany, SUNY 1994 — 1996
Masters, Social Work
State University of New York College at Potsdam 1988 — 1992
BA, Psychology
HealthNow New York Inc. March 2008 - Present
Independent Health 2003 - 2008
CDPHP 1996 - 2003
Preferred Care 1992 - 1996
Skills
Insurance, Health Insurance, Employee Benefits, Health Savings Accounts, Managed Care, Healthcare, Claim, Benefits Administration, HIPAA, Strategic Planning, HMO
Education
Union College 1998 — 2004
MBA, Health Systems Administration
St. John Fisher College 1988 — 1992
Bachelors of Science, Management
Rochester Regional Health July 2015 - Present
St. Paul Lutheran Church August 2004 - Present
Rochester Regional Health System July 2014 - June 2015
Healthcare Business Academy 2015 - 2015
Healthcare Business Academy 2015 - 2015
HFMA 2015 - 2015
HFMA 2015 - 2015
Unity Health System January 2012 - June 2014
Unity Health System April 2004 - December 2011
Preferred Care 1988 - 2004
Skills
Financial Analysis, HIPAA, Budgets, Business Planning, Long Range Planning
Education
Clarion University of Pennsylvania 1981 — 1985
BSBA, Accounting & Business Management Information Systems
MVP Health Care March 2015 - Present
MVP Health Care August 2013 - March 2015
MVP Health Care March 2011 - August 2013
MVP Health Care January 2006 - March 2011
Preferred Care January 1997 - January 2006
Skills
Enterprise Architecture, Process Improvement, Enterprise Software, Program Management, SDLC, Testing, Business Analysis, Vendor Management, Requirements Gathering, Integration, Business Intelligence, HIPAA, Security, Disaster Recovery, Healthcare Information..., PMP, Data Center, Management, Cross-functional Team..., SQL, IT Management, Unix, IT Strategy, Visio
Education
Rochester Institute of Technology 2001 — 2004
MBA, Management
State University of New York College at Geneseo 1994 — 1998
BS, Management
Guthrie Healthcare System March 2008 - December 2009
Binghamton University January 2008 - June 2008
Preferred Care July 1992 - August 1997
Preferred Care 1992 - 1997
Education
State University of New York Upstate Medical University 2005 — 2007
MSN, Family Nurse Practitioner
State University of New York College at Brockport 1977 — 1980
BSN, Nursing
MVP Health Care April 1988 - Present
Preferred Care July 2006 - October 2009
Unity Health System January 2005 - January 2006
Skills
Health Insurance, Process Improvement, Healthcare, Coaching, Budgets, Account Management, Marketing Strategy, Staff Development, Insurance, Change Management, Strategic Planning, Cross-functional Team...
Education
Rochester Institute of Technology 1995 — 2001
BA, Health Care Administration
Monroe Community College 1989 — 1994
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Isabella Graham Hart School of Nursing 1990 — 1992
Licensed Practical Nurse
Norred Consulting Services LLC Project Manager/Senior Business Process AnalystHammerman & Gainer
Fox Systems 2005 - 2009
Beacon Hill 2006 - 2007
ACS January 2003 - October 2005
CNSI and FOX 2002 - 2003
Preferred Care 2001 - 2001
NWMB 2000 - 2001
Superior Consulting (Pvt.) Ltd. 1999 - 1999
Skills
Requirements Analysis, SDLC, HIPAA, Proposal Writing, Business Requirements, Requirements Gathering, PMO, Management, Data Analysis, Program Management, Healthcare Information..., Business Process..., Medicaid, Business Analysis, SharePoint, Process Improvement, Business Process, Project Portfolio...
Education
Louisiana State University 1976 — 1980
BS, Business
Louisiana State University 1975 — 1980
Bachelor's degree, General Studies Business
EXL Landa February 2013 - Present
The Trizetto Group June 2010 - January 2013
Landacorp April 2007 - July 2010
MVP / Preferred Care April 2004 - March 2007
Preferred Care November 2001 - April 2004
CIGNA Group Insurance June 1999 - September 2001
Monroe Plan for Medical Care, IPA August 1992 - May 1999
Family Service of Rochester August 1989 - August 1992
Hillside Children's Center August 1987 - August 1989
Skills
HIPAA, Healthcare Information..., Software Implementation, Managed Care, Process Improvement, Healthcare, SDLC, SQL, Medicare, Software Project..., Program Management
Education
State University of New York College at Brockport 1998 — 2000
MPA
St. John Fisher College 1984 — 1986
BS
Monroe Community College 1982 — 1983
AAS
SHS
Jewish Senior Life of Rochester June 2015 - Present
Jane Knickerbocker November 2014 - May 2015
MVP Health Care 2011 - 2014
MVP Health Care 2006 - 2011
Preferred Care 2002 - 2005
Gannett 2001 - 2002
Xerox 1996 - 2000
Young & Rubicam 1991 - 1996
Skills
Marketing Communications, Strategy, Marketing Strategy, Corporate Communications, Marketing, Integrated Marketing, Advertising, Social Media Marketing, Strategic Communications, Social Media, Public Relations, Leadership, Digital Marketing, Program Management, Press Releases, Strategic Planning, Newsletters, Media Relations, Email Marketing, Internal Communications, Copywriting, Direct Marketing, Crisis Communications, Corporate Social..., Corporate Social Media, Online Communications, Integrated Marketing..., Online Advertising, Market Research, Internal & External..., Creative Direction, Creative Services, Business Writing, Creative Writing, Team Leadership, Strategic Leadership, Cross-functional Team..., Corporate Image..., Brand Development, Brand Management, Corporate Branding, Brand Awareness, Branding & Identity, Brand Architecture, Customer Satisfaction, Customer Experience, Regulatory..., Publications, Corporate Events, Digital Strategy
Education
State University of New York at Oswego
Bachelor's, Communications Major, Spanish Minor, Cum Laude
Preferred Care Health Promotion CoordinatorMVP Healthcare2002 - Present
Education
Rochester Institute of Technology 1995 — 2000
Bachelor of Science, Business Management
LSI Solutions August 2013 - Present
National Human Resources Association August 2012 - Present
HR Works, Inc. October 2010 - August 2013
HR Works, Inc. July 2009 - September 2010
Preferred Care 2004 - 2008
Skills
Human Resources, Onboarding, New Hire Orientations, FMLA, Affirmative Action, Job Analysis, OFCCP, Job Evaluation, Personnel Management, Job Descriptions, HR Consulting
Education
Capella University 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources
State University of New York College at Brockport 2005 — 2009
Bachelor of Science (BS), Business Administration
Union City Contractors, Inc. May 2006 - April 2009
Preferred Care May 2004 - April 2006
Home Properties August 2000 - April 2004
Conlon & Co. CPA, P.C. January 2000 - July 2000
Enterprise Rent-A-Car May 1996 - December 1999
Skills
General Ledger, Payroll, Management, Accounting, Financial Statements, Policy, Accounts Receivable, Analysis, Budgets, Accounts Payable, Internal Controls, Process Improvement, Financial Reporting
Education
Roberts Wesleyan College 2005 — 2007
Masters, Management
State University of New York College at Brockport 1997 — 2000
Bachelor, Accounting
Excellus BCBS Manager Case and Disease ManagementExcellus BlueCross BlueShield2005 - Present
Preferred Care September 1999 - June 2003
Education
Rochester Institute of Technology 2008 — 2009
Masters, Health Care Administration
State University of New York College at Brockport 1990 — 1993
BS, Health Science
GE March 2014 - Present
GE October 2012 - March 2014
GE November 2007 - October 2012
HR Works, Inc. 2006 - 2007
Vertis October 1999 - May 2005
Preferred Care 1988 - 1999
Skills
Leadership, Management, Process Improvement, Program Management, Employee Benefits, Cross-functional Team..., Human Resources, Performance Management, Employee Relations, Project Management
Education
Syracuse University - Martin J. Whitman School of Management
MBA, HR
State University of New York College at Brockport
BS, Economics, Psych
Excellus BCBS Audit: Self-directed management of DRG validation and readmission reviews at contracted hospitals. Extensive knowledge of coding guidelines that govern inpatient ICD-9-CM/DRG assignment, vast clinical knowledge to validate conditions coded, knowledge of NYS regulations as they relate to readmissions and combining two inpatient admissions into one inpatient admission payment. Comprehensive case management including selection of appropriate DRGs, request and review of admissions, report DRG changes and defend cases up to three times as governed by the dispute resolution process
Preferred Care April 2004 - January 2005
Preferred Care September 2002 - April 2004
Preferred Care 1995 - September 2002
Skills
PowerPoint, Claim Investigation, ICD-9-CM, Coding Experience, Claims Auditing, Claims Review, Claims Investigations, Claims Resolution, DRG, RHIT, Physician Coding, Modifiers, HCPCS, Team Management, Operations Management, Medicare Advantage, Medicaid Managed Care, Medicare/Medicaid..., Insurance, HIPAA, Health Insurance, Claim, Healthcare, HMO, Process Improvement
Education
Utica College 2005 — 2012
Bachelor's degree, Economic Crime Investigation
Monroe Community College 1983 — 1986
Associate's degree, Health Information/Medical Records Technology/Technician
RedBrick Health June 2015 - Present
Telcare November 2014 - May 2015
Onlife Health March 2009 - November 2014
SHPS August 2001 - February 2009
CareWise 1995 - 2001
Travelers Health Network 1993 - 1995
Preferred Care 1991 - 1993
Travelers 1984 - 1990
Skills
Managed Care, Healthcare, Disease Management, Medicaid, Employee Benefits, Strategic Planning, Mergers, Wellness, Healthcare Information..., Business Relationship..., Key Account Management, Project Planning, Cross-functional Team..., Employee Wellness, Healthcare Management, Leadership, Strategy, Management, Team Building, Business Development
Education
State University of New York College at Brockport
BS, Physical Education/Exercise Science
Staples June 2010 - Present
Consumer Credit Counseling Service of Rochester, Inc March 2009 - June 2010
Citibank SLC January 2007 - December 2008
Preferred Care April 2005 - January 2007
Excellus Blue Cross Blue Shield October 1997 - April 2005
Skills
Coaching, Customer Service, Employee Relations, Leadership, Quality Assurance, Training, Employee Training, Instructional Design, Project Management, Microsoft Office, Change Management, Mentoring, Strategic Planning, Training & Development, Onboarding, Process Improvement, Customer Satisfaction, Operations Management, Interviews
Education
St. John Fisher College 2003 — 2005
Master's Degree, Human Resource Development
State University of Brockport 1999 — 2002
BA, Psychology; Elementary Education Certification PreK
Monroe Community College 1996 — 1999
Associates, Science/ Liberal Arts Major
Rochester Institute of Technology January 2007 - Present
Preferred Care 2006 - 2007
Preferred Care 2005 - 2006
MNSTC - Iraq, J4 October 2004 - August 2005
Preferred Care 2001 - 2004
Preferred Care 2000 - 2001
Skills
Business Continuity..., Business Continuity, Disaster Recovery, Emergency Management, Crisis Management, Program Management, Higher Education, Public Speaking, Leadership, Program Development, Security, Strategic Planning, Process Improvement, Project Management, Team Leadership, Government, Healthcare
Education
Rochester Institute of Technology 2007 — 2011
MS, Professional Studies
Thomas Edison State College 1993 — 1997
BA, Biology
Rutgers, The State University of New Jersey-New Brunswick 1982 — 1984
Education Enterprise of New York January 2014 - Present
Education Enterprise of New York, Inc. September 2007 - Present
Preferred Care February 1988 - August 2006
Skills
SPHR, Employee Relations, Recruiting, Employee Benefits, Talent Acquisition, Leadership Development, Human Resources, Succession Planning, Union Avoidance, Deferred Compensation, Onboarding, Benefits Administration, New Hire Orientations, Employee Engagement, HR Policies, Talent Management, Compensation & Benefit, HRIS, Applicant Tracking..., Job Descriptions, Labor Relations, Personnel Management, Career Development, FMLA, HR Consulting, Affirmative Action, Organizational..., Job Analysis, Performance Management, Organizational..., Culture Change, Management Development, Conflict Resolution, Resume Writing, Employment Law, Employee Training
Education
Rutgers University-New Brunswick 1982 — 1983
M.S., Industrial Relations & Human Resources
State University of New York College at Geneseo 1972 — 1976
B.A., Psychology
MVP HealthCare July 2012 - Present
US Army October 2011 - Present
US Army April 2008 - September 2011
MVP Health Care 2005 - 2008
United States Army Reserve 2004 - 2008
Preferred Care 1999 - 2005
United States Army Reserve 2001 - 2004
United States Army Reserve 1994 - 2001
Skills
Administration, Military, Microsoft Office, Customer Service, Word, Security Clearance, Confidentiality, Accountability, Multitasker, Diversity, Quality Assurance, Project Management, Technical Leadership, Interpersonal, Organizing, Army, Leadership Development, Mentoring, Problem Solving, Healthcare, Leadership, Microsoft Word, Supervisory Skills, Human Resources, Team Building, Management, Training
Education
Roberts Wesleyan 2004 — 2006
Organizational Management, Business
Monroe Community College 1996 — 1998
Associate's degree, Office Technology
University of Rochester November 2004 - Present
Preferred Care 2001 - 2004
Blue Cross Blue Shield of Northeastern PA 1996 - December 2000
Skills
Healthcare, Managed Care, Medicare, HIPAA, Health Insurance, Project Management, Microsoft Office, Microsoft Excel, Data Analysis, Customer Service, Process Improvement, Outlook, Insurance, PowerPoint, Healthcare Management, Provider Relations
Education
Marywood University 1992 — 1995
BA, Health Services Administration
Temple University 1991 — 1992
Health Information/Medical Records Administration/Administrator
Keystone College 1989 — 1991
Associates
Preferred Care February 2011 - Present
Education
University of North Texas
Bachelor, gerontology
cleburne high
Marketing Consultant/Freelancer June 2011 - Present
Paychex, Inc August 2010 - January 2011
One Communications July 2008 - May 2010
BlueTie, Inc. March 2007 - July 2008
Partners & Napier January 2006 - March 2007
Preferred Care April 2004 - January 2006
Partners & Napier September 2003 - April 2004
Jay Advertising January 2002 - September 2003
Skills
Marketing Communications, Integrated Marketing, Lead Generation, Branding, Corporate Communications, Branding & Identity, Strategic Communications, Strategy, Marketing Strategy, Marketing, Cross-functional Team..., Product Marketing, Brand Awareness, Market Research, Social Media Marketing, Business-to-Business..., Consumer Marketing, Marketing Event Planning, Marketing Copy, Advertising, Copywriting, Development Of...
Education
University at Buffalo 1988 — 1993
Bachelor's Degree, English
Travelers Insurance Companies January 2007 - Present
Anthem Blue Cross Blue Shield April 2002 - January 2007
CIGNA Healthcare August 2000 - August 2001
Preferred Care October 1998 - August 2000
Preferred Care May 1993 - October 1998
Columbia Banking Federal Savings and Loan May 1990 - May 1993
Skills
Insurance, Financial Reporting, Management, Budgets, Business Process..., Forecasting, Strategy, Mergers & Acquisitions, Competitive Analysis, Accounting, Analysis, Pricing, Finance, Strategic Planning
Education
Rochester Institute of Technology 1995 — 2000
Masters of Business Administration, Management
Rochester Institute of Technology 1986 — 1990
Bachelors of Science, Accounting
MVP Health Care January 2010 - Present
MVP Health Care February 2005 - January 2010
Preferred Care April 2003 - February 2005
Skills
RFP, Access, Event Management, Health Insurance, Medicare, Insurance, Claims, Process Improvement, HIPAA, Compliance, Call Center, Outlook, Vendor Management, Medical Terminology, Claims Resolution, Open Enrollment, Medicare Part D, Amisys, Provider Relations, Healthcare, Software Documentation, Visio, Claim, Medical Billing, Leadership, HMO, Network Development, Employee Benefits, Healthcare Industry, Health Policy, Managed Care, Call Centers, Disease Management, Healthcare Information..., Cross-functional Team...
Education
SUNY Brockport 2010 — 2014
BS, Health Sciences Admin, 4.0
Monroe Community College 2002 — 2009
Associates in Sciences, Liberal Arts, 4.0
Greece Arcadia High School
NextGen Healthcare October 2008 - Present
Practice Management Partners Inc February 2004 - Present
Practice Management Partners Inc September 2002 - February 2004
Arthur Andersen LLP September 1999 - July 2002
Arthur Andersen, LLP November 1996 - August 1999
Preferred Care March 1996 - October 1996
Preferred Care January 1995 - March 1996
Preferred Care June 1993 - January 1995
Guthrie Clinic July 1991 - May 1993
Guthrie Healthcare System July 1989 - June 1991
Skills
Healthcare, Healthcare Management, Process Improvement, Management Consulting, Strategic Planning, Recruiting, Team Building, Performance Improvement, Budgets, Practice Management, Revenue Cycle, Mergers & Acquisitions, Healthcare Consulting, EHR
Education
Penn State University 1987 — 1989
MHA, Health Administration
Russell Sage College 1979 — 1983
BS, Public Administration
Northland Insurance June 2015 - Present
Maritime Program Group January 2002 - June 2015
Safeco Insurance March 1996 - December 2001
Preferred Care October 1992 - February 1996
Skills
Brokers, Claim, Risk Management, Legal Liability, Reinsurance, Captives, Financial Risk, Marine Insurance, Professional Liability, Claims Management, Employee Benefits, New Business Development, Inland Marine, D&O, Risk Financing, Employment Practices..., Life Insurance, Insurance Brokerage, Property & Casualty..., Insurance, Commercial Insurance, Underwriting, Casualty Insurance, Workers Compensation, Umbrella Insurance, Liability, General Insurance, Customer Service, Health Insurance
Education
State University of NY at Buffalo 1986 — 1988
Bachelor of Arts (BA), Communication, General, 3.0 Average
Niagara County Community College 1978 — 1980
Associate of Arts and Sciences (AAS), Dental Hygiene/Hygienist, 3.0 Average
The Legacy @ Bear Creek Assisted Living and Memory Care June 2014 - Present
Christian Care Centers, Inc. 2012 - 2013
Preferred Care November 2011 - July 2012
Community Hospice of Texas June 2011 - November 2011
Legacy Healthcare August 2006 - August 2009
Skills
Healthcare Sales, Long Term Care..., Long Term Care Planning, Hospitals, Strategic Planning, Medical Social Work, Creativity, Work Well Independently, Enthusiastic..., Relationship Marketing, Retirement Homes, Cpr Certified, Disease Management, Public Speaking, Case Managment, Physician Relations, Elder Care, Training, Rehabilitation, Managed Care, Nursing, Alzheimer's disease, Healthcare Management, Program Development, Medicare, Seniors, Therapists, Physicians, Employee Relations, Medicaid, Gerontology, Patient Advocacy, Mental Health, Wound Care, Compassion, Crisis Intervention, Healthcare Information..., Behavioral Health, Case Management, Utilization Management, Palliative Care, Durable Medical..., Inpatient, Patient Education, Quality Improvement, EMR, Caregiving, Clinical Research, Acute Care, Treatment
Education
University of North Texas 1988 — 1990
Master of Science, The Study of Aging
University of North Texas 1982 — 1986
Bachelor Social Work, Social Work
Lakeside Memorial Hospital November 2010 - April 2011
Account Temps June 2010 - October 2010
Radnet Management December 2007 - May 2010
Rochester General Hospital 2006 - 2007
Preferred Care 2004 - 2006
Rochester Laborers Welfare Fund/Local 435 2002 - 2004
Highland Hospital Clinical laboratory 2000 - 2002
University of Rochester/ Central Business Office 1997 - 2000
Skills
HIPPA Compliant, ICD-9 diagnosis codes, CPT procedure codes, Typing 40 wpm, Data Entry, Organized, Detail Oriented, PC Easy, Quicklinks, Omni, Epaces, IDX
Education
Monroe Community College 1984 — 1986
Certificate in Small Business Management, Business Administration: Secretarial
Our Lady of Mercy High School 1971 — 1975
Radnet Management
Super Coding of Radiology Claims
B.O.C.E.S.
Information Technology Foundations, A+, Net+
Blue Cross/Blue Shield
Medical Terminology/ Dean Vaughn Learning System
Rochester General Health System June 2009 - Present
Preferred Care May 1998 - May 2008
Education
Monroe Community College 1989 — 1991
AAS - Applied Science, Human Services
Greece Olympia H.S. 1985 — 1989
High School, General
Wellpoint Anthem August 2014 - Present
Excellus BCBS January 2010 - August 2014
Excellus BCBS January 2008 - December 2009
Excellus BCBS January 2006 - January 2008
Greater Rochester IPA January 2004 - January 2006
Greater Rochester IPA January 2003 - January 2004
Preferred Care January 2001 - January 2003
Preferred Care January 1994 - January 2001
Skills
Utilization Management, Health Policy, Managed Care, Medicare, Health Insurance, Healthcare Management, Healthcare, Healthcare Information..., Hospitals, HMO, Provider Relations, Medicine, Medical Coding, Disease Management, Leadership, Clinical Research, Process Improvement, Program Management, Medicaid, Employee Benefits, Nursing, Medical Billing, Case Managment, Management, Insurance, HIPAA, Long-term Care, Healthcare Industry, Informatics, Healthcare Consulting, Health Care Reform, Case Management
Education
Rochester Institute of Technology
MHSA, Masters Health Services Administration
State University
BSN, Bachelors of Science, Nursing
Excellus BCBS October 2014 - Present
TEKsystems July 2014 - October 2014
MVP Health Care May 2008 - February 2014
MVP Health Care December 2004 - April 2008
Preferred Care December 2003 - December 2004
Preferred Care November 2002 - December 2003
Preferred Care May 2001 - October 2002
Skills
Insurance, Claim, Databases, Medicare, Employee Benefits, HIPAA, Process Improvement, Access, Auditing, Data Analysis, Customer Service, Operations Management, Analysis, Accounts Receivable, Account Reconciliation, Medicaid, Data Warehousing, Testing, Microsoft Excel, Adjustments, Coordination of Benefits, Microsoft Word, ICD-9, Medical Terminology, HCPCS, UB04, HCFA, Lotus Notes, Healthcare, Fraud, Modifiers, Health Insurance
Education
State University of New York College of Environmental Sciences and Forestry 1996 — 1998
Bachelor of Science (BS), Forest Resource Management and Forest Biology
Alfred State College - SUNY College of Technology 1994 — 1996
Associate of Arts (AA), Math and Science