AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
San Bernardino County District Attorney's Office November 2014 - Present
Law Offices of Jason M. Gueltzow June 2014 - October 2014
San Bernardino County District Attorney's Office May 2012 - May 2013
Gueltzow Construction, Inc. 2005 - 2011
Builders Supply of Palm Springs 2004 - 2005
AT&T Mobility 1997 - 2004
Skills
Research, Microsoft Excel, English, Microsoft Word, PowerPoint, Microsoft Office, Outlook, Litigation, Legal Research, Negotiation, Legal Writing, Commercial Litigation, Civil Litigation, Customer Service, Public Speaking, Teaching, Appeals, Arbitration, Economics, Westlaw, Criminal Law, Estate Planning, Trial Practice, Bankruptcy, Intellectual Property, Corporate Law, Courts, Mediation, Lexis, Employment Law, Family Law, Trials
Education
University of La Verne - College of Law 2010 — 2013
Doctor of Law (JD)
Cal Poly San Luis Obispo 1993 — 1997
Bachelor of Science (BS), Economics
Lincoln Financial Group March 2015 - Present
AT&T Mobility September 2002 - March 2015
Skills
Call Center, Customer Retention, Troubleshooting, Team Leadership, Customer Experience, Telecommunications, Training, Team Building, Process Improvement, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Windows, Wireless, Cellular Communications, Call Centers, Customer Satisfaction, Customer Service, Account Management, Outlook, Sales
Education
Brookstone College-Greensboro 2001 — 2003
Health and Medical Administrative Services
John Mötley Morehead Senior High School 1992 — 1996
AT&T Mobility May 2004 - Present
AT&T Wireless May 2004 - November 2004
Portable Communications May 2003 - May 2004
Elephant Wireless May 2002 - May 2003
Skills
Sales, Sales Operations, Telecommunications, Wireless, Direct Sales, Management, Sales Process, Customer Service, Customer Retention, Inventory Management, Solution Selling, Mobile Devices, Cold Calling, Customer Satisfaction, Account Management
Education
Bucks County Community College 2001 — 2002
General
Midland Loan Services August 2013 - Present
AT&T Mobility June 2012 - August 2013
Impulse Dance Academy June 2009 - May 2012
Martini's Bar and Grill May 2010 - December 2011
Skills
Customer Service, Restaurant Management, Microsoft Office, Adobe Creative Suite, Sales, Web Design, Accounting, Corporate Communications
Education
Buena Vista University 2009 — 2011
Bachelor of Arts (B.A.), Corporate Communications
Iowa Central Community College 2007 — 2009
Associate of Arts (A.A.), General Studies
AT&T Mobility April 2013 - Present
AT&T Mobility September 2011 - April 2013
AT&T Mobility January 2005 - August 2011
Skills
Sales, Retail, Customer Service, Customer Satisfaction, Employee Management, Operations Management, Quality Control, Competitive Analysis, Communication Skills, Translation, Religion, Problem Solving, Problem Analysis, Emotional Intelligence, Customer Experience, Wireless, Mobile Devices, Team Leadership, Leadership, Store Management, Telecommunications, Customer Retention, Direct Sales, Sales Management, Management, Sales Operations
Education
California State University-Fullerton
Bachelor of Business Administration (B.B.A.), Accounting
California State Polytechnic University-Pomona 2010 — 2015
Civil Engineering
AT&T Mobility February 2008 - Present
Sprint April 1997 - January 2008
Nynex Mobile December 1988 - April 1997
Skills
Retail, Merchandising, Inventory Management, Microsoft Office, Time Management
Education
Bryant and Stratton College 1986 — 1988
Associate's degree, Business Administration and Management, General
CenturyLink Business Technology Solutions May 2011 - Present
AT&T April 2004 - December 2010
AT&T Mobility April 2003 - April 2004
AT&T Mobility January 2001 - April 2003
AT&T Mobility May 1997 - January 2001
Xerox Corporation February 1988 - April 1997
Skills
Solution Selling, Channel, Sales Presentations, Key Account Management, Negotiation, Forecasting, Marketing Strategy, Market Development, Product Development, Positioning, Pipeline Management, Sales Cycle Management, Direct Sales, Managed Services, Telecommunications, Sales Process, Account Management, Wireless, Unified Communications, Salesforce.com, Sales Management, Leadership, SaaS, Sales Operations, Co-location, Business Intelligence, Customer Retention, Selling, Strategy, Professional Services, Sales, Strategic Partnerships, Enterprise Software, Lead Generation, CRM, Training, B2B, MPLS, New Business Development, Mobile Devices, Strategic Planning, Customer Satisfaction, Cloud Computing, VoIP, Management, Business Strategy
Education
California State University-Chico 1982 — 1984
Bachelor of Arts, Physical Education
Cabrillo College 1980 — 1982
AA, General Studies
Lincoln High School
AT&T July 2015 - Present
AT&T Mobility September 2011 - Present
Skills
Direct Sales, Customer Retention, Wireless, Customer Satisfaction, Customer Experience, Telecommunications, Sales, Sales Operations, Cold Calling, Account Management, Solution Selling, Sales Process, Mobile Devices, Sales Management, Call Centers, Cellular Communications, Customer Service, Salesforce.com, Retail Sales, Retail
Education
Bunker Hill Community College 2013 — 2016
A.A., Business Concentration
Siemens Industry USA January 2015 - Present
Schneider Electric July 2011 - January 2015
AT&T July 2007 - September 2010
AT&T Mobility 2010 - 2010
Skills
Public Speaking, Contract Negotiation, Strategic Negotiations, Communication Skills, Building Relationships, New Business Development, Time Management, Project Bidding, Bidding Process, Estimating, Leadership, Account Management, Salesforce.com, Sales Process, Marketing Strategy, Team Building, Proposal Writing, Networking, Engineering, Business Development, Solution Selling
Education
California Polytechnic State University-San Luis Obispo 2006 — 2011
Electrical Engineering, RF & Microwaves
AT&T Mobility March 2008 - Present
Purcell Jojoba International June 2007 - March 2008
Heiland Auto Sales November 2006 - July 2007
American President Lines (APL) 2006 - 2006
Skills
B2B, CRM, Customer Retention, Customer Satisfaction, Direct Sales, E-commerce, Leadership, Marketing, Negotiation, Retail, SaaS, Sales, Sales Management, Sales Operations, Salesforce.com, Sales Process
Education
California Polytechnic State University-San Luis Obispo 2003 — 2007
BS, Business Administration
Americans for Prosperity March 2014 - Present
Verizon Wireless June 2013 - March 2014
2nd Vote March 2013 - June 2013
2nd Vote Inc. March 2012 - March 2013
AT&T Mobility November 2010 - March 2012
Self Employed February 2008 - November 2010
Smith Enterprises March 2008 - February 2009
Cellairis/Global Cellular/Sunshades June 2006 - March 2008
Skills
Public Relations, Public Speaking, Campaign Management, Social Media, Politics, Media Relations, Writing, Press Releases, Marketing Communications, Social Media Marketing, Blogging, Corporate Communications, Copywriting, Community Relations, Editing, Social Networking, Crisis Communications, Strategic Communications, SEO, Community Outreach, Speech Writing, Government Relations, Campaign, Public Policy, Political Science, Political Campaigns, Web Design, Campaigns, Leadership, Strategic Planning, Fundraising, Event Planning, International Relations, Marketing, Interviews, Facebook, Integrated Marketing, New Media, Strategic Partnerships, Entrepreneurship, Event Management, Newsletters, Budgets, Management, Government, Online Marketing, Grassroots Organizing, Community Development, Advertising, Proposal Writing
Education
Liberty University 2013 — 2015
Master of Business Administration (MBA), Public Administration
Bryan College 2002 — 2006
B.A., Communication, Political Science, History
AT&T Mobility March 2014 - Present
AT&T Mobility April 2012 - Present
AT&T Mobility December 2006 - December 2012
AT&T December 2006 - April 2007
McDonald's - PAMCO September 2002 - December 2006
Coleman Camping Co June 1999 - August 2002
Skills
Sales Operations, Sales, Retail, Merchandising, Recruiting, Leadership, Income Statement, Telecommunications, Wireless, Account Management, Sales Management, Public Relations, Solution Selling, Direct Sales, Customer Retention
Education
Daniel Webster College 2004 — 2006
Master of Business Administration, Applied Management
Bryant University 1995 — 1999
Bachelor of Arts, Marketing
AT&T Mobility October 2008 - Present
Education
University of California, Riverside 2005 — 2008
Bachelor of Arts (B.A.), Philosophy
California Lutheran University 2003 — 2004
Byrd Land Services December 2014 - Present
Onshore Leasing Corporation September 2013 - November 2014
University of Phoenix April 2009 - November 2014
AT&T Advertising Solutions May 2009 - January 2014
AT&T Advertising Solutions July 2008 - May 2009
AT&T May 2007 - June 2008
AT&T Mobility March 2002 - April 2007
Skills
Leadership, CRM, Sales Operations, Training, Business Development, Sales, Management, Selling, Sales Management, Product Management, Marketing, Telecommunications, B2B, Strategic Planning, Team Leadership, Account Management, Direct Sales, Negotiation, Program Management, Cold Calling, Business Planning, Leadership Development, New Business Development, Coaching, Business Strategy, Team Building, Advertising, Customer Service, Sales Presentations, Contract Negotiation, Marketing Strategy, Product Marketing, Process Improvement, Cross-functional Team..., Petroleum, Mineral Rights, Leases, Lease Negotiations, Oil & Gas, Oil & Gas Industry, Oil & Gas Exploration, Chain of Title, Energy Industry, Networking
Education
University of Houston-Downtown 2013 — 2013
PLM Certificate, Energy Management, 4.0
University of Phoenix 2004 — 2006
MBA, Technology Management
University of Phoenix 2002 — 2004
BS, Business Management
California Polytechnic State University-San Luis Obispo 1999 — 2000
Bachelor’s Degree, Economics
Humboldt State University 1998 — 1999
Bachelor’s Degree, Business Administration and Management, General
AT&T Mobility June 2006 - Present
Skills
Customer Service, Mobile Devices, Leadership, Management, Microsoft Office, Social Media, Social Networking, Public Speaking, Troubleshooting
Education
Cabrillo College 2000 — 2006
Associate's degree, General Studies
AT&T Mobility October 2012 - Present
Courage To Commit - Foster family agency November 2008 - November 2009
UnitedHealthcare December 2005 - July 2006
Labor Finders August 2005 - November 2005
Alaska Communications November 2001 - May 2003
United States Air Force November 1999 - October 2001
Skills
Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, People Skills, Fast Learner, Fast Paced Environment, Typing, Ten Key, Outstanding time..., Great Leader, Outstanding..., Hands-on Problem Solver, Works well in a team, Works well individually, Multitasking Skills, Friendly Demeanor, Great Listener, Time Management
Education
Butte College 2005 — 2015
Still in progress, English Language and Literature, General
Community College of the Air Force 1999 — 2001
Certificate in Aquisitions, Purchasing, Procurement/Acquisitions and Contracts Management
Primerica 2012 - Present
AT&T Mobility 2008 - Present
Nomar Services 2006 - 2008
Skills
Telecommunications, Managerial, Technology, Computer-savvy, Sales, Financial Services, Licensed Life Insurance..., Customer Satisfaction, Task Driven, Digital Photography, Graphic Design
Education
Broward Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Biology, General, In Process
Miami International University of Art and Design 2009 — 2010
Web Page, Digital/Multimedia and Information Resources Design
American Senior High School 2004 — 2008
High School Diploma, General Education, Summa Cum Laude
C.H. Thompson Co April 2010 - Present
AT&T Mobility April 2009 - January 2010
The Home Depot April 2004 - January 2009
Top Tile 2000 - 2004
Skills
Management, Customer Service, Operations Management, Program Management, Strategic Planning, Team Building, Change Management, Team Leadership, Project Management, Process Improvement, Budgets, Aerospace, Business Strategy, Manufacturing, Lean Manufacturing, Accounting, Adult Education, Employee Training, Instructional Design, Training, Retail
Education
SUNY Albany Excelsior 2010 — 2013
Bachelor of Arts, Business Administration; Accounting
Broome Community College 2006 — 2008
Associates, Science; Business Administration
Dell August 2015 - Present
Dell June 2014 - Present
Western Governors University October 2014 - Present
Dell November 2012 - July 2015
2020 Companies June 2012 - November 2012
AT&T Mobility November 2007 - June 2012
InterSolutions, LLC 2005 - February 2007
Skills
Salesforce.com, Enterprise Software, Enterprise Storage, Information Technology, Computer Hardware, Advocacy, Brand Awareness, Driving Sales..., Marketing Management, Event Based Marketing, Consumer Marketing, Sales Management, Merchandising, Outside Sales, Training, Social Media, Social Networking, Web Design, Graphic Design, Logo Design, Market Research, Marketing Strategy, Digital Marketing, Online Marketing, Sales Support, Inside Sales, Sales Operations, Sales, SaaS, Marketing, Strategy, Leadership, Business Development, Customer Satisfaction, Product Management, Management, New Business Development, Telecommunications, Retail, Social Media Marketing, CRM, Direct Sales, Strategic Partnerships, B2B, Sales Process, Customer Retention
Education
WGU Texas 2012 — 2014
Master of Business Administration (M.B.A.), Management and Strategy
WGU Texas 2010 — 2012
Bachelor of Science, Marketing Management
Bryant University 2002 — 2003
Business Management
Call One February 2013 - Present
AT&T July 2010 - January 2013
AT&T Mobility September 2008 - April 2010
Verizon Wireless August 2000 - September 2006
Skills
Telecommunications, Sales, Customer Service, Customer Driven, Customer Success, Customer-facing, Customer Support, Sales Growth, IT Management, Sales Operations, Selling, Managed Services, Process Improvement, Leadership, Sales Process, Solution Selling, Cross-functional Team..., Cisco Technologies, Video Conferencing, Call Centers, Cold Calling, B2B, Telephony, Sales Management, Direct Sales, Business Development, Avaya, Wireless, Channel Partners, Salesforce.com, VoIP, Customer Experience, Management, Customer Retention, MPLS, Mobile Devices, Networking, Strategic Partnerships, Professional Services
Education
Bunker Hill Community College 1999 — 2000
General Studies
St. Mary's High school 1996 — 1999
Diploma, General
Saugus High
Saugus High
Wells Fargo June 2015 - Present
Wells Fargo Advisors October 2013 - June 2015
Sovereign Bank June 2013 - September 2013
Wells Fargo co July 2011 - March 2013
Wells Fargo Advisors June 2013 - 2013
The Bradley Foundation April 2010 - June 2011
AT&T Mobility October 2006 - January 2010
Skills
Sales, Banking, Customer Service, Talent Management, Fashion, Fashion Design, Customer Satisfaction, Relationship Management, Finance, Sales Management, Credit, Account Management, Salesforce.com, Retail, Leadership, Business Strategy, New Business Development, Negotiation, Tax Preparation, Organizational..., Management, Portfolio Management, Retail Banking, Cross Selling, Lines Of Credit, Risk Management, Team Building, Business Planning, Loans, Financial Services, Consumer Lending, Mortgage Lending, Direct Sales, Financial Analysis, CRM, Series 63, Investments, Insurance, Retirement Planning, Wealth Management, Securities, Series 6, Loan Origination, Public Speaking, Nonprofits, Coaching, Microsoft Word, Time Management, Microsoft Office
Education
Cabrini College 2002 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Cabrini College 2002 — 2006
Associates in Business Administration, Business Administration, Finance, and Human Resources Management
AT&T Mobility May 2014 - Present
AT&T Mobility October 2012 - May 2014
Bergey's Chevrolet September 2008 - September 2009
Rahn Lawn and Landscape March 2002 - October 2008
Skills
Customer Service, Sales Management, Sales, Customer Retention, Sales Process, Direct Sales, Customer Satisfaction, Wireless, Customer Experience, Sales Operations, Project Planning, Retail, Coaching, Leadership, Training
Education
Broward College 2015 — 2016
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Montgomery County Community College 2010 — 2012
Business and Communication
Scottsdale Community College 2009 — 2010
Communication, General
AT&T Mobility July 2009 - Present
AT&T Mobility May 2005 - July 2009
AT&T Mobility May 2002 - May 2005
BellSouth Mobility February 1999 - April 2002
BellSouth Mobility August 1993 - February 1999
US Navy August 1987 - July 1991
Skills
Mobile Devices, Telecommunications, Wireless, Vendor Management, PMO, Program Management, Integration, Cross-functional Team..., Software Project..., Product Management, Requirements Analysis, MS Project, Visio, IP, Customer Experience, SS7 protocol, SoapUI, Metadata Management, Business Objects, MapInfo Professional, Unix Operating Systems, VoIP, Morse Code, Technical Analysis, Call Routing, SMSC, Near Field..., Reporting & Analysis, UICC-SIM Cards, SharePoint, Wikispaces, SS7, 4G, LTE, 3G, GSM
Education
Broward College 1991 — 1994
A.A., Business Administration, Management and Operations
Navy Technical Training Center, Corry Station, Pensacola FL 1987 — 1988
Certificate of Completion, Multi-Channel Communications Technology & Analyses
Raining Fire Interactive Media June 1999 - Present
AT&T Mobility September 2001 - May 2006
AT&T Mobility January 1996 - September 2001
Skills
Web Design, Web Development, Web Applications, Web Application Design, Website Development, Social Media Marketing, Social Media, B2B eCommerce, Facebook, LinkedIn, Twitter, Graphic Design, Logo Design, Brochures, Search Engine..., Videography, Motion Graphics, Photography, Web Analytics, Web Services, Domain Registration, Photoshop, HTML + CSS, PHP Applications, ColdFusion, Web Hosting, SEO, SEO copywriting, SEO Audits, E-commerce SEO, SEO Expert, web designer, HTML, Online Marketing, WordPress, PPC, Web 2.0, B2B, PHP, User Experience, CMS, Marketing, Google Analytics, Web Marketing, Google Adwords, Affiliate Marketing, Blogging, Email Marketing, SEM, Content Strategy
Education
Brooks College 1998 — 2000
Associates, Web Designer & Graphic Designer
Fullerton College 1990 — 1992
Bank of America Home Loans December 2013 - Present
Bank of America February 2012 - December 2013
JPMorgan Chase May 2011 - December 2011
AT&T Mobility April 2009 - March 2011
Enterprise Rent-A-Car November 2004 - March 2009
Cabo San Luis November 2000 - March 2003
Discount Tire Centers April 1999 - October 1999
Skills
Customer Service, Process Scheduler, Accounts Receivable, Purchasing, Reviews, Salesforce.com, Sales, Customer Satisfaction, Forecasting, Account Management, Inventory Management, Outlook, Cold Calling, Training, Management, Customer Retention
Education
National University 2009 — 2012
Masters, Marketing/Marketing Management, General, 3.1
California Polytechnic State University-San Luis Obispo 1999 — 2003
B.S., Marketing Management
Cuesta College 1999 — 2001
Associate, General Education
Fountain Valley High School
AT&T Mobility February 2011 - Present
Skills
Sales Operations, Customer Retention, Solution Selling, Cold Calling, Direct Sales, Account Management, Wireless, Telecommunications, Customer Experience, Sales Process, Customer Satisfaction, Mobile Devices, Salesforce.com, Managed Services
Education
Bryant University
Bachelor of Business Administration (BBA), Marketing
Relph Benefit Advisors July 2014 - Present
AT&T Mobility June 2012 - July 2014
Paychex December 2011 - May 2012
Flextronics November 2009 - August 2011
Flextronics March 2007 - October 2009
Flextronics May 2006 - March 2007
Skills
Customer Service, Inventory Management, Account Management, Sales Management, Team Building, Negotiation, Coaching, Retail
Education
SUNY Empire State College 2011 — 2014
Bachelor of Science, Business Management
Bryant and Stratton College 1992 — 1993
Associates in Arts, Medical Assisting
Sheridan Healthcare July 2009 - Present
AT&T Mobility March 2006 - July 2009
Blockbuster May 2001 - March 2006
Skills
Troubleshooting, Computer Hardware, Customer Service, Microsoft Office, Windows XP, Team Leadership, Help Desk Support, Outlook, Software Installation, Networking
Education
Broward College 2010 — 2014
in progress, Computer and Information Sciences, General
Barbara Goleman Senior High School 1996 — 2000
High School Diploma
Miami Dade College
Spectralux Corporation May 2015 - Present
Spectralux Corporation February 2014 - Present
Boysen Family July 2002 - February 2014
Universal Avionics 1997 - 2002
AT&T Mobility April 1997 - November 1997
Novacap Inc 1994 - 1997
Skills
Introducing New Products, Electronics..., Reliability Test, Design for Manufacturing, Manufacturing..., Building Consensus in..., Translating between..., HALT Testing, Discerning patterns..., Seeing the Bigger..., Working through the..., Continuous Improvement, Testing, Manufacturing, Engineering, R&D, Product Design, PCB Design, Product Development, Engineering Management
Education
California Polytechnic State University-San Luis Obispo 1988 — 1992
Bachelor of Science (BS), Mechanical Engineering
AT&T May 2014 - Present
AT&T Mobility February 2011 - May 2014
AT&T Mobility March 2008 - February 2011
AT&T Mobility March 2007 - March 2008
AT&T Mobility January 2002 - March 2007
AT&T Mobility October 1998 - January 2002
Skills
Wireless, Telecommunications, Mobile Devices, Direct Sales, Solution Selling, Customer Experience, Mobile Technology, Sales, Product Management, Customer Retention, GSM, Team Leadership, Customer Service, Team Building, CDMA, Call Centers, Sales Operations, Salesforce.com, Management, Mobile Applications, Sales Management, Unified Communications, Account Management, Managed Services, VoIP, Strategic Planning, B2B, Sales Process, Selling, Strategic Partnerships, Vendor Management, Networking, MPLS
Education
Broome Community College
Eckerd College
Peoples Natural Gas Company March 2015 - Present
EDMC June 2012 - March 2015
UPMC March 2008 - June 2012
Medrad October 2007 - March 2008
AT&T Mobility June 2006 - August 2007
Skills
Cisco Nexus, Troubleshooting, Process Improvement, MPLS, Active Directory, LAN-WAN, Cisco Technologies, Network Design, Integration, Network Architecture, Switches, Citrix, Routers, Telecommunications, Disaster Recovery, Networking, Software Documentation, Data Center, Firewalls, Windows Server, DNS, Security, IT Management, Network Security, Visio, Windows XP, XP, WAN, Microsoft Exchange
Education
Pittsburgh Technical Institute 2006 — 2008
Associates, Networking, Security and Forensics
Butler County Community College 2005 — 2006
Business Administration and Management, General
Auction.com Business Development ManagerFreevi MediaAugust 2008 - February 2010
AT&T Mobility December 2005 - August 2008
Education
University of California, Riverside 2010 — 2011
B.A., Political Science
Irvine Valley College 2008 — 2010
Business Administration and Management, General
California State Polytechnic University-Pomona 2004 — 2006
B.S., Marketing Management
DealerSocket October 2015 - Present
Dealertrack Technologies June 2015 - October 2015
Dealertrack Technologies April 2014 - June 2015
ADT October 2012 - April 2014
ADT October 2012 - October 2013
T-Mobile January 2011 - July 2012
T-Mobile August 2007 - January 2011
AT&T Mobility April 2005 - July 2007
Skills
Carpenter apprentice, Handyman, Telecommunications, Wireless, Customer Service, Call Center, Customer Satisfaction, Product Management, Customer Experience, Cross-functional Team..., Program Management, Sales, Process Improvement, Technical Support, Troubleshooting, Call Centers, Windows, Networking, Training, Team Leadership, Customer Retention, Management, Blackberry, Windows 7, Mobile Devices, Payment Card Processing, Electronic Payments, Telecommunications..., Billing Process, Cash Handling Experience, Accurate Data Entry, Online Data Entry, Typing, Blackberry OS, Security, GSM, Cellular Communications, Avaya, IP, Routers, 3G, TCP/IP, Windows Mobile, Smartphones, Wireless Networking, Ethernet, Wireless Broadband, Escalation Resolution, Mobile Technology, UMTS
Education
University of Louisiana at Lafayette 2001 — 2004
Brookhaven Community College 2011 — 2011
Fontainebleau High School 1997 — 2000
High School Diploma
PostalPix December 2010 - Present
allEtronic September 2009 - 2012
Dealtopia August 2010 - November 2010
CoZiggy 2010 - 2010
UniBridge Projects 2009 - 2010
allEtronic June 2009 - September 2009
AT&T Mobility August 2007 - June 2008
TechXpress June 2006 - August 2006
Skills
Product Management, Analytics, Mobile Applications, User Experience, Web Analytics, Start-ups, Business Development, Entrepreneurship, Online Marketing, SEO, Marketing Strategy, Marketing, Mobile Devices, Social Networking, Google Analytics, Management, E-commerce, Social Media Marketing, Social Media, Creative Direction, Customer Acquisition, Online Advertising, Strategic Partnerships
Education
California Polytechnic State University-San Luis Obispo 2005 — 2010
Business Administration, Finance, Marketing, & Entrepreneurship
Universidad de Belgrano
Political Science, Economics, Spanish
T-Mobile January 2013 - Present
ZTE June 2011 - December 2012
Competentum Group July 2009 - June 2011
AT&T 2003 - 2009
AT&T Mobility 2003 - 2009
Cingular Wireless 2003 - 2005
Nortel Networks 1998 - 2003
Software Architects 1997 - 1998
Apple Computer 1985 - 1997
Skills
Sales Operations, Wireless, Mobile, Telecommunications, E-learning, Sales Management, New Business Development, Product Development, Mobile Devices, E-Learning
Education
California Lutheran University 1988 — 1990
BA, Business
California Polytechnic State University-San Luis Obispo 1981 — 1984
BS, Computer Science
De Anza College 1979 — 1981
AA, Music
BAE Systems January 2015 - Present
BAE Systems September 2012 - January 2015
AT&T Mobility November 2010 - September 2012
Best Buy Mobile September 2007 - October 2010
Skills
Wireless, Telecommunications, Customer Satisfaction, Sales Management, Sales, Training, Six Sigma, Six Thinking Hats, Customer Experience, Customer Retention, Team Leadership, Account Management, Building Relationships, Customer Service, Team Building, Microsoft Office, Strategic Planning, Coaching, Social Media, Recruiting, New Business Development, PowerPoint, Microsoft Excel, Retail Sales, Public Speaking, Retail, Mobile Devices, Inventory Management, Networking, Time Management, Employee Training, Teamwork, Sales Process, Microsoft Word, Project Planning, Leadership, Social Networking, Merchandising, Store Management, Marketing Strategy
Education
Indiana Institute of Technology 2015 — 2016
Master's degree, Engineering Management
Indiana University-Purdue University at Fort Wayne 2007 — 2010
Bachelor's degree, Computer Engineering
Broward College 2003 — 2006
Associate's Degree, Computer Engineering
Century 21 Masters February 2012 - Present
Cal American Homes January 2011 - February 2012
Charter Communications April 2008 - July 2009
Wells Fargo Bank June 2006 - April 2008
Soma Financial June 2006 - April 2008
Bank of America January 2004 - June 2006
AT&T Mobility December 2001 - January 2004
Skills
Customer Service, Sales, Selling, Real Estate, Loans, Mortgage Lending, Lead Management, CRM, Retail, Credit Cards, Microsoft Office, Microsoft Excel, Public Speaking, Social Media, Microsoft Word, Building Relationships, Relationship Marketing, Social Media Marketing, Marketing Strategy, Lead Generation, Sales Leadership..., Short Sales, Mortgage Banking, Real Estate Development, Investor Sales, FHA, First Time Home Buyers, Sales Management, Marketing, Loan Origination, REO, Contract Negotiation, Residential Mortgages, Foreclosures, Luxury, Investments, Townhomes, Negotiation, Referrals, 1031 Exchanges, New Business Development, Rentals, Real Estate Transactions, Listings
Education
California State Polytechnic University-Pomona
Business
OCM Grace Church February 2014 - Present
Westerhoff School of Music September 2011 - January 2014
Joy of Singing, LLC September 2007 - January 2014
IBM 2007 - 2008
AT&T Mobility 1999 - 2007
Landesbuehnen Sachsen September 1995 - August 1998
Free-lance Opera Singer September 1985 - September 1996
Skills
PowerPoint, Microsoft Office, Teaching, Microsoft Excel, Microsoft Word, Outlook, English, Project Planning, Youth Ministry, Music, Creative Writing, Leadership, Singing, Public Speaking, Vocal, Nonprofits, Research, Event Planning, Leadership Development, Preaching, Concerts, Community Outreach
Education
Philadelphia Biblical University 2007 — 2011
Master of Divinity (M.Div.), Bible/Biblical Studies
Manhattan School of Music 1987 — 1989
Master of Music in Performance, Voice and Opera
Verizon Wireless October 2011 - Present
Verizon Wireless March 2007 - October 2011
AT&T Mobility October 1999 - March 2007
Time Out Arcade October 1996 - September 1999
Education
California Baptist University 2010 — 2011
Master's, Business Administration
California Baptist University 2005 — 2007
Bachelor's, Business Administration
AT&T Global Services April 2013 - Present
AT&T Mobility October 2011 - April 2013
AT&T August 2010 - September 2011
AT&T Mobility September 2007 - August 2010
Spirit AeroSystems July 2005 - August 2007
Sprint Nextel February 2003 - July 2005
Skills
Telecommunications, Customer Service, Solution Selling, Wireless, Sales Operations, Leadership, Sales, Account Management, Inventory Management, Direct Sales, B2B, New Business Development, Training, Networking, Mobile Devices, Management, Cold Calling, Sales Process, Sales Management, Team Leadership, Customer Retention
Education
Butler Community College 2005 — 2006
Information Technology
AT&T March 2013 - Present
Red Book Solutions July 2012 - February 2013
Motive an Alcatel-Lucent Company September 2011 - July 2012
Definition 6 May 2011 - September 2011
AT&T Mobility March 2011 - May 2011
Bridge2 Solutions December 2010 - February 2011
Wipro Technologies December 2009 - January 2011
Trilogy Systems, Inc January 2004 - December 2009
The Atlanta Journal Constitution February 1998 - September 2003
DTI 1998 - 2003
Skills
User Experience, Mobile Devices, Information Architecture, User Interface Design, CSS, User Interface, Web Design, User Experience Design, Mobile Applications, CMS, Human Computer..., jQuery, Adobe Creative Suite, Wireframes, OmniGraffle, Mobile Internet, User-centered Design, Visual Design, Android, Manage Client..., iPhone
Education
Brooks Institute of Photography 1976 — 1980
BA, Color Technology
AT&T Mobility March 2010 - Present
Westchester Toughman 2008 - September 2011
Shore to Shore Wireless, Inc June 2002 - August 2010
SRES Corp June 2006 - July 2008
Davis, Polk & Wardwell June 2001 - April 2003
Onsite Access June 1999 - December 2000
National Football League February 1999 - June 1999
Kramer, Levin December 1993 - August 1997
Skills
Contract Management, Telecommunications, Wireless, LTE, Site Acquisition, Cellular Communications, Litigation, UMTS, Zoning, Negotiation, Strategy, 4G, Business Development, Management, Project Management, Vendor Management
Education
Brooklyn Law School 1997 — 2001
Juris Doctor
Cornell University 1989 — 1993
Bachelor of Science Degree, Industrial and Labor Relations
AT&T Mobility January 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Telecommunications, Wireless, Mobile Devices, GSM, Account Management, Marketing, Leadership, IP, Strategic Planning, Networking, User Experience, User Interface Design, Project Management, Program Management, SharePoint, VBA, PowerPoint
Education
Florida Atlantic University 2009 — 2011
Bachelor's Degree, Computer Science
Broward College 2007 — 2009
Associate's Degree, Computer Science
LIDS Sports Group March 2013 - April 2014
RadioShack September 2012 - March 2013
T-Mobile August 2011 - July 2012
AT&T Mobility August 2010 - December 2010
MarketSource January 2010 - August 2010
20/20 Companies September 2009 - January 2010
RadioShack December 2008 - August 2009
Skills
Customer Service, Management, Sales Management, Sales, Time Management, Organization, Organizational..., Interviews, Knowledge Management, Market Analysis, Project Management
Education
Bryant & Stratton College - Virginia Beach 2011 — 2013
Security Technology, 3.75
Symantec July 2014 - Present
Wells Fargo May 2013 - July 2014
Robert Half Technology February 2012 - April 2014
Robert Half Technology September 2011 - December 2011
Robert Half Technology May 2011 - September 2011
Digifit.net March 2001 - January 2011
Time Warner Cable November 2004 - February 2005
AT&T Mobility December 2002 - March 2004
WebMD November 1998 - November 2000
UnitedHealth Care April 1997 - November 1998
Skills
Servers, Troubleshooting, Windows, Operating Systems, SCCM, HP, Windows 7, Active Directory, DHCP, Printers, Windows Server 2003, DNS, Windows Server 2008, Software Installation, Antivirus, XP, Computer Hardware, Windows Server, System Administration, VPN, Network Administration, TCP/IP, Hardware, Firewalls, Deployment, Network Security, WSUS, VMware, Outlook, Access, SharePoint, SQL Server, SQL, Hyper-V, Microsoft Technologies, Disaster Recovery, SMS, VBScript, IIS, Linux, Virtualization, System Deployment, Windows XP, Laptops
Education
PC ProSchools 2011 — 2012
MCITP, Microsoft Systems
Brown College 2005 — 2007
Assoc. in Applied Science, Culinary Arts/Chef Training
AT&T Mobility August 2008 - Present
Hoffmann-La Roche December 2005 - July 2008
Cingular Wireless July 2003 - July 2005
AT&T Wireless October 1990 - July 2003
Skills
Vendor Management, Cross-functional Team..., Project Management, Program Management, Management, Process Improvement, Training, Forecasting, Business Process, Sales Management, Integration, Budgets, Contract Negotiation, Leadership, Telecommunications
Education
New York Institute of Technology-Old Westbury 2006 — 2012
Bachelor of Arts (BA), Business Management/Adminstration, 3.9
Caldwell University 1996 — 1996
Business Management
William Paterson University of New Jersey 1987 — 1989
Business Management
AT&T Mobility December 2007 - Present
Education
Bryant & Stratton College 1999 — 2002
Associate, Business
Juju Baby - www.shopjujubaby.com September 2015 - Present
AT&T Mobility April 2013 - Present
AT&T Global Services October 2010 - April 2013
SuperMedia LLC / Verizon October 2007 - 2010
AT&T October 2002 - October 2007
Skills
Salesforce.com, Direct Sales, Management, Sales Process, Customer Satisfaction, Team Leadership, Mobile Devices, New Business Development, Customer Retention, Sales Operations, Solution Selling, Telecommunications, Account Management, Wireless, Managed Services, Sales Management, Strategic Partnerships, Customer Service, Sales, Advertising, Social Networking, Call Centers, Online Marketing, Selling, Cold Calling, Marketing, B2B, Marketing Strategy, Social Media Marketing, Social Media, Strategic Planning, VoIP, Networking, Leadership, CRM, Online Advertising, Project Management, Product Marketing, Email Marketing, Cross-functional Team...
Education
Syracuse University - Martin J. Whitman School of Management 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Syracuse University 2009 — 2012
BA, Communications, 3.78
Bryant and Stratton College 2007 — 2009
ASSOCIATES, Business, 4.0
AT&T Mobility August 2012 - Present
AT&T February 2010 - August 2012
AT&T August 2004 - February 2010
Skills
Customer Service, Sales, Management, Team Leadership, Wireless, Leadership, Microsoft Office, Sales Management, Customer Satisfaction, Project Management
Education
Plainview High School 1984 — 1988
High School Diploma
California Coast University
Business Administration and Management, General
Thomson Reuters August 2015 - Present
CenturyLink June 2013 - March 2015
AT&T Mobility July 2007 - April 2013
Doolittle's Wood Fire Grill July 2006 - February 2007
Walt Disney World December 2004 - September 2005
Verizon Wireless April 1997 - June 2004
RadioShack June 1996 - March 1997
Skills
Leadership, Sales, Training, Management, Program Management, Telecommunications, Direct Sales, Account Management, Operations Management, Sales Management, Team Leadership, Solution Selling, Customer Retention, Customer Satisfaction, Customer Service, Sales Operations, Wireless, CRM, Business Development, Contract Negotiation, Project Management, Team Building, Cold Calling, Networking, Salesforce.com, Mobile Devices, B2B, New Business Development, Managed Services, Business Strategy, PowerPoint, Employee Relations, Retail, Customer Experience, Human Resources, Sales Process, Negotiation
Education
Brown College 2004 — 2005
Associate's degree, Technology and Applied Science, 3.92 GPA
AT&T Mobility January 2013 - Present
AT&T Mobility August 2010 - January 2013
Dollar Bank April 2008 - August 2010
Skills
Leadership, Management, Process Improvement, Team Leadership, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Telecommunications, Team Building, Networking, Program Management, Marketing, Customer Satisfaction, Time Management, Project Management, Training, Wireless, Analysis, Six Sigma, Databases, Research, Accounts Payable, Outlook, Multi Tasking, Asking Questions, Customer Service
Education
Waynesburg University 2011 — 2014
Master of Business Administration
Robert Morris University 2006 — 2009
Bachelor of Science in Business Administration; Minor in International Business, Marketing
Butler County Community College 2004 — 2006
General Studies in Business
AT&T Mobility April 2014 - Present
AT&T November 2012 - April 2014
AT&T July 2010 - November 2012
Travelocity Business July 2008 - July 2010
WaMu March 2006 - July 2008
Metropolitan Travel/Expedia Corporate Travel 1999 - 2006
Skills
Vendor Management, E-commerce, Program Management, Project Management, Account Management, Process Improvement, Project Planning, Contract Negotiation, Team Leadership, Cross-functional Team..., Release Management, SDLC, Agile Methodologies, Project Portfolio..., PMO, Event Management, Project Delivery, Agile Project Management, Business Analysis, Team Building, Management, Software Documentation, MS Project, Visio, Business Requirements, Requirements Analysis, Integration, SharePoint, Leadership, Software Project..., Business Process
Education
California Coast University 2011 — 2015
Bachelor of Science (BS), Business Administration and Management, General
American Express June 2013 - Present
AT&T Mobility January 2013 - May 2013
Abercrombie & Fitch April 2011 - December 2012
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Merchandising, Microsoft Office, Process Improvement, Retail, Retail Sales, Sales, Store Management, Team Leadership, Time Management, Visual Merchandising
Education
Broward Community College 2012 — 2014
TRIA Orthopaedic Center December 2014 - Present
Ortho clinic January 2012 - December 2014
Savvi Formalwear and Bridal October 2011 - December 2011
AT&T Mobility March 2008 - November 2011
U.S. Army November 2004 - March 2008
Skills
Retail Sales, Customer Retention, Customer Satisfaction, Direct Sales, Sales, Sales Operations, Quotas, Retail, Sales Management, Customer Service, Account Management, Merchandising, Inventory Management, Visual Merchandising, Cold Calling
Education
Brown College 2010 — 2012
BS, Criminal Justice
Cooper High School 1999 — 2003
H.S. Diploma, General
Windstream Communications December 2013 - Present
AT&T Mobility July 2011 - August 2013
AT&T Mobility September 2006 - July 2011
Office Depot September 1998 - June 2006
Skills
Telecommunications, VoIP, IP, MPLS, Network Design, WAN, Managed Services, Ethernet, VPN, LAN-WAN, SIP, Sales Operations, CRM, Call Centers, Wireless, Account Management, Sales, Leadership, Direct Sales
Education
Broward College 2001 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Broward College
Bachelor of Business Administration (BBA)
CS Technologies February 2012 - Present
AT&T Mobility October 2007 - March 2012
Kansas Legislature January 2009 - May 2009
Westlake Hardware July 2006 - October 2007
Skills
Social Media, Public Relations, Customer Satisfaction, Sales, Customer Service, Customer Retention, Retail, Strategic Planning, Budget, Account Management, Research, Merchandising, Inventory Management, Business Strategy, Outlook, Political Science, Political Campaigns, Project Management, IT Solutions, Telecommunications, Internet Services, B2B, Sales Management, Sales Process
Education
University of Kansas 2006 — 2009
Bachelor of General Studies, Political Science
Butler County Community College 2004 — 2006
Associate of Science, General Studies
ALDI Stores June 2012 - Present
AT&T Mobility June 2010 - March 2012
Bryant University 2010 - 2010
Tenacity June 2009 - July 2009
Skills
Microsoft Office, Mobile Devices, Wireless Services, Salesforce.com, Direct Sales, Cold Calling, Sales, Solution Selling, Sales Process, Sales Operations, Time Management, Customer Service, Account Management, Sales Presentations, Sales Management, Marketing, Customer Retention, Team Leadership, Competitive Analysis, Microsoft Excel, Territory Management, B2B, Customer Satisfaction, Management, Leadership, Retail, Training
Education
Bryant University 2009 — 2012
BS, Finance and Marketing
Parallon July 2015 - Present
Rand Eye Institute June 2014 - July 2015
Center for Dermatology September 2012 - June 2014
Boca Raton Outpatient Surgery and Laser Center January 2014 - April 2014
AT&T Mobility April 2011 - April 2012
Bank of America July 2010 - February 2011
Verizon Wireless July 2004 - June 2010
Skills
Sales, Customer Service, Customer Satisfaction, Training, Data Entry, Outlook, Team Building, Sales Management, Microsoft Office, Word, Critical Thinking, Time Management, Microsoft Excel, Troubleshooting, Leadership, Sales Operations, Excel, Telephone Skills, PowerPoint, Problem Solving, Supervisory Skills, Scheduling, Teamwork, Team Leadership, Social Networking, Customer Retention, Telecommunications, Account Management, Coaching, Customer Experience, Inventory Management, Employee Training, Direct Sales, Public Speaking, Retail, Social Media, Conflict Resolution, Store Management, Retail Sales, Marketing Communications, Staff Development, Wireless, Notary Public, Selling, Sales Presentations, Research, Sales Process, Building Relationships, Strategy, Spanish
Education
University of Central Florida 2012 — 2014
Bachelor's Degree, Health Services Administration
Seminole Community College
Associate of Arts (A.A.), Health/Health Care Administration/Management
Broward Community College
Florida Atlantic University
Coral Springs High School 2000 — 2002
DePawsitory Pet Boutique January 2015 - Present
Mosaic Sales Solutions April 2013 - December 2014
Sustainable Fox Valley, Inc. January 2012 - March 2014
Shop Local Communities January 2013 - May 2013
MarketStar October 2012 - April 2013
AT&T Mobility July 2006 - August 2010
The Mobile Solution June 2004 - March 2006
Skills
Training, Sales, Management, Public Speaking, Leadership, Event Management, Customer Service, Recruiting, Sales Operations, Teamwork, Strategic Planning, Public Relations, Fundraising, Marketing Strategy, Nonprofits, Marketing Communications, Project Management, Team Leadership, Sales Management, Employee Training, Non-profits, Advertising, Marketing, Retail, Social Media Marketing, Customer Satisfaction
Education
Bryant and Stratton College 2011 — 2012
Associates, Applied Sciences in Paralegal
Sagem Avionics October 2014 - Present
Sagem Avionics September 2013 - Present
Bristol Industries March 2012 - September 2013
AT&T Mobility March 2008 - September 2011
Skills
Solidworks, Arena, Microsoft Office, Visual Basic, Minitab, Visio, Spanish, WinQSB, Arena Simulation..., Process Engineering, Engineering, Training, Lean Manufacturing, Continuous Improvement, Root Cause Analysis, Matlab, Quality Control, Industrial Engineering, 5S, Six Sigma, Optimization, Management, Value Stream Mapping, Manufacturing, Team Leadership, Process Simulation, SPC, DMAIC, Process Improvement, Time Study
Education
California State University-Fullerton 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Cal Poly Pomona 2007 — 2013
Bachelor of Science (B.S.), Industrial Engineering
Loara High School 2003 — 2007
High School Diploma, High School/Secondary Diploma Programs
AT&T Mobility January 2014 - Present
AT&T Mobility December 2012 - January 2014
T-Mobile May 2011 - August 2012
RadioShack October 2007 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Bryant and Stratton College 2007 — 2009
Associate's degree, Information Technology
B. Ramer Technical Institute 2006 — 2007
Electronics Certification (450 hours of electronics training)
Interviewed for Technician Support position 2015 - 2015
Interviewed for Technician Support position 2015 - 2015
AT&T Mobility January 2014 - October 2014
WesTower Communications September 2013 - December 2013
Mastec April 2010 - May 2013
T-Mobile March 2009 - October 2009
BCI Communications April 2008 - September 2008
Sprint Nextel July 2007 - December 2007
Bright House Networks August 2006 - July 2007
Sprint August 1999 - December 2005
Skills
Project Management, Project Planning, PMP, Wireless, Management, Vendor Management, Quality Assurance, Business Analysis, Cross-functional Team..., Procurement, Critical Thinking, Problem Solving, Telecommunications, Cellular Communications, Software Development..., Software Documentation, Technical Writing, Troubleshooting, Integration Testing, Application Architecture, Integration, MS Project, SharePoint, Visio, LTE, UMTS, CDMA, Microsoft Project, Siterra, NORAD SwiftTrack, Oracle 11i, R12, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, PeopleSoft, Primavera P6, SharePoint..., Oracle E-Business Suite, eProcurement, CASPR, FileNet, Business Objects, Sage Timberline Office, PACE Proliance, Nsite, Compliant Pro 7.0, Marketplace (EBP), Visual Basic, ICOMS
Education
Kaplan University 2013 — 2015
Certification, IT-Project Managment Professional Program
Bryant University 1992 — 1996
BA, Computer Information Systems / Applied Mathematics
Community College of Rhode Island 1990 — 1992
AA, Computer Science / Psychology
Central Falls High School 1984 — 1988
diploma, College Prep
Actsoft March 2014 - Present
SportyVids, LLC August 2013 - Present
T-Mobile June 2013 - March 2014
AirWatch January 2013 - June 2013
Verizon Wireless 2006 - 2010
T-Mobile 2004 - 2006
AT&T Mobility 2003 - 2004
Adecco Group 2002 - 2004
Skills
Wireless, 4G, Cellular Communications, M2M, Quotas, Telecommunications, Mobile Devices, Sales, Direct Sales, Solution Selling, Retail, Cold Calling, SaaS, B2B, Leadership, Sales Operations, Management, Sales Management, Customer Retention, Account Management, Customer Satisfaction, Channel Sales, Sales Process, Customer Experience, Selling, Managed Services, Salesforce.com, Sales Presentations, Unified Communications, VoIP
Education
Berkeley College - Paramus, NJ 2002 — 2003
Business Administration and Management, General
Caldwell College 2001 — 2002
Business Administration and Management, General
Animation Chico June 2015 - Present
Josh Funk January 2012 - Present
Josh Funk June 2000 - Present
Josh Funk June 1996 - Present
Butte College April 2015 - April 2015
AT&T Mobility September 2006 - November 2014
California State University, Chico September 2014 - September 2014
Videomaker July 2013 - January 2014
WH Entertainment March 2013 - July 2013
Code Nine Design LLC July 2008 - December 2011
Skills
Illustration, Graphic Design, Animation, Photography, Digital Photography, Art, Sales, Editing, Music Production, Illustrator, Songwriting, Storyboarding, Digital Media, Short Films, Drawing, Stop Motion, Video, Character Animation, Social Media, OS X, Photoshop, After Effects, Videography, Video Editing, Film Scoring
Education
California State University-Chico 2004 — 2007
B.A, Art Studio
Butte College 2000 — 2004
Transfer, General Education
AT&T Mobility October 2012 - Present
Teleperformance January 2010 - Present
Hughes Network Systems 2010 - Present
OfficeMax February 2008 - July 2010
OfficeMax, Copy Center January 2008 - January 2010
Skills
Windows 7, Windows Server, Windows, Windows XP Pro, IT Operations, IT Management, IT Solutions, Software Installation, Customer Service, Operations Management, Computer Repair, DSL, Printers, Print Management, Wide Format Printing, Information Technology, Wireless Networking, Business Networking, Home Networking, Databases, Data Entry, Networking, Technical Support, Troubleshooting, Microsoft Exchange, Sales, Telecommunications
Education
ATI Career Training Center 2008 — 2010
Network Administration Associate Degree, Network and System Administration/Administrator
Strayer University
Bachelor Degree
Plantation High School 2005 — 2007
High School Diploma, Business Administration and Management, General
Broward College
Computer Engineering Technology
AT&T Mobility March 2013 - Present
Target December 2012 - March 2013
Private Client Resources, LLC August 2012 - September 2012
Town of Berlin Timberlin Golf Course June 2011 - August 2011
Angry Olive Restaurant June 2010 - August 2010
Central CT Lawn Service September 2008 - December 2008
New Britain Rock Cats Baseball Club April 2006 - September 2007
Skills
Microsoft Office, Financials, Group Presentations, Teamwork, Team Oriented, Goal Oriented, Goal Driven, Hard Worker, Multitasker, Responsibility, Dean's List Recipient, Knowledge of Banking..., Reliability, Team-oriented, Process Improvement, Leadership, Finance, Time Management, Customer Service
Education
Bryant University 2008 — 2012
Bachelor of Science, Business Administration; Finance; Economics
Berlin High School 2004 — 2008
AT&T Mobility April 2006 - Present
AT&T 2006 - Present
Technology Center, Inc. / Williams Consulting Group, Inc. April 2002 - February 2006
AT&T Growth Markets 2000 - 2002
Teligent 1999 - 2000
Bellsouth Mobility 1994 - 1998
Education
Florida State University 1990 — 1992
BA
Florida State University - College of Business 1990 — 1992
BA
Broward College 1988 — 1990
A.A.
DIRECTV July 2013 - Present
RentPath (Formerly PRIMEDIA) August 2012 - June 2013
Southern California Edison April 2011 - August 2012
Tri-anim Health Services November 2010 - January 2011
Southern California Edison June 2010 - October 2010
SMS Transportation Services Inc March 2010 - May 2010
AT&T Mobility September 2009 - March 2010
ContentCityOnline April 2009 - June 2009
Texas Instruments July 2004 - September 2008
Concept Media January 2003 - April 2004
Skills
Microsoft CRM, CRM software, PeopleSoft CRM, A+ Certified, Windows Networking, MCSE Windows Practical..., Salesforce.com, SAP, Sales Support, Social Media, Strategic Planning, Problem Solving, Support Sales Channel, Sales Process, Microsoft Dynamics, Great Plains System, Global Business..., Sales Operations, Program Management, IBM, Operational Streamlining, Social Networking, Social Media Marketing, Corporate Social..., Project Coordination, Project Management, MS Project, Corporate Social Media, Social Media Integration, Social Media Measurement, CRM, Sales, PeopleSoft, Leadership, Strategy, Lead Generation, Business Development, Windows, Management, Marketing, Team Management, Networking, Business Analysis, Analysis, New Business Development, Recruiting, Vendor Management, Competitive Analysis, Visio, Business Process
Education
Computer Education Institute 2001 — 2002
A+, Computer hardware And Microsoft Systems, A
National University 2000 — 2001
MS, E-Business, A
California State Polytechnic University-Pomona 1994 — 1999
BS, Marketing Management, B+
Pasadena City College 1994 — 1996
Transfer Classes, For Cal poly pomona, B
Infogroup April 2015 - Present
Microsoft June 2012 - Present
AT&T Mobility 2012 - June 2012
Intermec Technologies 2010 - March 2012
Motorola September 2006 - January 2010
Motorola, Inc. 2006 - 2007
Motorola, Networks Division August 2000 - March 2006
Skills
Product Management, Wireless, Mobile Devices, Mobile, Product Planning, Product Marketing, Cross-functional Team..., Product Strategy, Mobile Technology, Software Development, Product Development, Android, Mobile Applications, RF, Agile, Bluetooth, Enterprise Mobility, Telecommunications, Software Project..., WiFi, RFID, IEEE 802.11, WLAN, Requirements Analysis, Competitive Analysis, Mobile Communications, Windows Mobile, Consumer Electronics, Product Launch, Testing, Linux, Wireless Networking, Go-to-market Strategy, Program Management, GPRS, Vendor Management, Mobile Device Management, XML, Strategic Partnerships, Mobile Solutions, Team Leadership, Strategic Planning, C#, Marketing Strategy, Cloud Computing, Process Development, Systems Engineering, P&L Management, HTML, C
Education
Purdue University 1998 — 2000
MSEE, Electrical & Computer Engineering
Bucknell University 1994 — 1998
BSEE, Electrical & Computer Engineering
Bucknell University 1994 — 1998
BSBA, Accouting
Taipei American School 1989 — 1994
AT&T Mobility May 2013 - Present
AT&T Mobility January 2010 - December 2012
CSF Consulting May 2008 - January 2010
Pacific Gas and Electric August 2007 - May 2008
Nextel January 2003 - April 2006
Plus W Networks June 2000 - December 2002
Vodafone AirTouch 1996 - 2000
PrimeCo Personal Communications September 1994 - November 1996
AIRTOUCH CELLULAR May 1991 - October 1994
Skills
Wireless, Program Management, Network Design, Cellular Communications, WiFi, Wireless Networking, Product Development, Entrepreneurship, IT Strategy, Strategic Planning, Management, Leadership, Team Building, Telecommunications, Mobile Devices, Project Planning, Product Management, Operations Management, Vendor Management, Mobile Technology, Network Optimization, Deals, Strategic Partnerships, 4G, Networking, CDMA, Systems Engineering, Mergers & Acquisitions, Organizational..., System Deployment, Competitive Analysis, Renewable Energy, Business Development, Energy Efficiency, LTE, Consumer Electronics
Education
Santa Clara University 1984 — 1987
MBA, Marketing
California Polytechnic State University-San Luis Obispo
BS, Electrical Engineering
AT&T August 2010 - Present
AT&T Mobility December 2007 - August 2010
K-Force June 2007 - December 2007
Lemcon Networks January 2005 - June 2007
Education
Brunel University London 1997 — 2000
Symantec August 1999 - Present
AT&T Mobility August 1997 - August 1999
Walt Disney World February 1995 - June 1997
Skills
Knowledge Management, Knowledge Centered..., Computational..., Cloud Computing, Storage, Professional Services, Technical Documentation, Software Project..., Linux, Technical Support, Web Services, XML, Microsoft Excel, Enterprise Software, Microsoft Word, PowerPoint, Outlook
Education
Broward Community College
Business Administration; Accounting
University of Central Florida
Finance, General
Taylor Corporation January 2012 - Present
Horizontal Integration (Client: Optum Insights, United Health Care) July 2011 - January 2012
Wells Fargo / RCIS 2008 - July 2011
Harbinger Partners July 2008 - October 2008
RSM McGladrey 2005 - 2008
AT&T Mobility 1998 - 2005
Skills
User Experience, Usability Testing, Information Architecture, User-centered Design, User Interface Design, User Research, Interaction Design, Wireframes, Heuristic Evaluation, Usability, Creative Direction, User Experience Design, Adobe Creative Suite, Visio, User Interface, Wire Framing, Mockups, User Scenarios, Information Design, Axure, Strategic Planning, Paper Prototyping, Team Leadership, Persona, Visual Design, Usability Engineering, Agile Methodologies, Web Standards, Flash, Mobile Design, Strategic Thinking, Competitive Analysis, Storyboarding, Style Guides, Contextual Inquiry, Field Studies, Design Patterns, Card Sorting, User Interface..., E-commerce, Business Development, Resource Allocation, Project Estimation, Bugeting
Education
Human Factors International 2007 — 2007
2007, Certified Usability Analyst
Brown College 2003 — 2005
Bachelor of Science, Communications
Brown College 2001 — 2003
Associate of Applied Science, Visual Communications; Graphic Design & Multimedia
Spring Lake Park High School
AT&T Mobility November 2013 - Present
AT&T Mobility November 2011 - Present
Clockbuilder Media LLC August 2011 - Present
T-Mobile June 2008 - October 2011
Independent Consultant December 2007 - May 2008
Unison Site Management February 2005 - November 2007
Law Offices of Richard Klass 2001 - 2005
Cooper Tank & Welding Company 1999 - 2001
Goldfarb & Goldfarb, Esqs. 1997 - 1999
Kings County District Attorney 1994 - 1997
Skills
Contract Negotiation, Business Development, Negotiation, Due Diligence, Management, Mergers & Acquisitions, Cross-functional Team..., Real Estate, Team Building, Wireless, Sales, Asset Management, Social Media, Online Marketing, Risk Management, Contract Management, Business Process..., Team Leadership, Property Management, Asset Managment, Training, Compliance, Technology Integration, Small Business, Blogging, Facebook, Leases, E-commerce, Analysis, Sales Operations, Process Engineering, Training & Development, Deal Structuring, Content Marketing, LinkedIn, Wordpress, Google Apps, Web Development
Education
Brooklyn Law School 1991 — 1994
JD
Yeshiva University 1987 — 1991
BS, Finance
AT&T 2006 - Present
AT&T Mobility 2006 - Present
AT&T Mobility NP&E 2006 - Present
Cingular 2003 - Present
Level 3 Communications 2003 - 2006
Skills
IP, MPLS, Networking, VoIP, Network Design, Telecommunications, Wireless, BGP, OSPF, Switches, Cisco Technologies, Network Engineering, Routing, Network Architecture, WAN, Juniper, Ethernet, Routers, LTE, Data Center, UMTS, TCP/IP, GSM, Wireless Networking, QoS, Frame Relay, VPN, LAN-WAN, 3G, Cisco IOS, MPLS VPN, Troubleshooting, Routing Protocols, CCNA, JUNOS, Cisco Nexus, CCNP
Education
Bunker Hill Community College 1999 — 2001
Suffolk University 1994 — 1998
AT&T Mobility April 2014 - Present
AT&T July 2000 - April 2014
AT&T July 2005 - December 2007
Xerox Connect May 1998 - June 2000
Ticketmaster 1996 - 1998
Skills
Telecommunications, Troubleshooting, Networking, Hardware, Microsoft Office, Customer Service, VoIP, Optical Fiber, Telephony, IP, Switches, WAN, Cisco Technologies, Outlook, Wireless, Routers, Ethernet, Computer Network..., LAN-WAN, Routing, Healthcare Information..., TCP/IP, Wireless Networking, Network Architecture, Fiber Optics, Technical Support, IT Management, Vendor Management, Avaya, Visio, Network Design, Project Planning
Education
Bryant & Stratton 1994 — 1996
AT&T Premier Client Group July 2011 - Present
AT&T Mobility September 2007 - July 2011
Education
Cabrini College 2008 — 2012
graduate student
La Salle University 2003 — 2007
University of New South Wales 2006 — 2006
International Marketing
AT&T Mobility Technical ManagerArch Wireless / USA MobilityAugust 2004 - November 2005
Capital Wave March 2003 - May 2004
PRS Wireless March 2001 - February 2003
PageNet / Arch October 1990 - December 2000
US Army July 1983 - September 1990
Education
Broward College 2004 — 2005
AT&T Mobility December 2011 - Present
AT&T Mobility April 2010 - December 2011
AT&T August 2000 - March 2011
Skills
Switches, VoIP, Wireless, WAN, Routers, Networking, GSM, Vendor Management, Frame Relay, Routing Protocols, LTE, UMTS, Process Improvement, IP, Cellular Communications, Management, Optical Fiber, Fiber Optic Technology
Education
Broward College 2012 — 2014
Associates of Science in Computer System Specialist, Computer Science, 3.8 GPA
AT&T Mobility December 2000 - Present
Accor Economy Lodging February 2000 - November 2000
Accor Economy Lodging October 1998 - February 2000
Dow Chemical June 1997 - May 1998
Hampshire Chemical Corp June 1995 - June 1997
WR Grace & Co. December 1981 - June 1995
Skills
Accounting, Budgets, Accounts Receivable, Invoicing, Supply Chain, Telecommunications, Vendor Management, Wireless, Program Management, SDLC, Integration, PMO, PMP, Cross-functional Team..., Financial Statements, Process Improvement, Business Analysis, Requirements Analysis, Software Project..., Business Process...
Education
Bryant University 1975 — 1980
BS, Accounting
AT&T January 2009 - Present
AT&T Mobility September 2006 - January 2009
AT&T 1996 - 2006
AT&T 1995 - 1996
Skills
Sales Operations, Wireless, Sales Management, Mobility Solutions, Mobile Applications, Mentoring, Escalation Management, Mobile Devices, Volunteer Engagement, Business Intelligence, Sales, Solutions Marketing, Selling, Incident Handling, Volunteering, Strategy, Enterprise Software, Management, Managed Services, Solution Selling, Telecommunications, Account Management, Direct Sales, VoIP
Education
Butler University 1989 — 1993
Bachelor of Science, Marketing
AT&T Mobility
Skills
Strategic Partnerships, Telecommunications, Negotiation, Wireless, Direct Sales, Salesforce.com, Solution Selling, Strategy, Mobile Devices, Managed Services, Cross Functional Team..., SaaS, Latin Dance, Sales Process, Unified Communications, Selling, Account Management
Education
California Polytechnic State University-San Luis Obispo
Daugherty Designs January 2001 - Present
CMYK Print and Promotions October 2010 - October 2012
Pinnacle Solutions October 2009 - October 2010
Lowest Price Print October 2009 - October 2010
Pet Junkie June 2009 - June 2010
CMYK Print and Promotions June 2008 - October 2009
AT&T Mobility September 2007 - June 2008
Pinnacle Solutions July 2004 - July 2007
Artistic Printing January 2001 - July 2004
Avalanche Publishing March 2000 - December 2000
Skills
Offset Printing, Corporate Gifts, Catalogs, Packaging, Brochures, POS, Graphic Design, Marketing Communications, Pre-press, Print Management, Advertising, Sales, Graphics, Flyers, Direct Mail, Digital Printing, Trade Shows, Wide Format Printing
Education
Brooks College 1999 — 2000
A.A., Graphic Design / Visual Communication
Modesto Adventist Academy 1985 — 1998
High School
Home October 2012 - Present
CPAP.com June 2010 - October 2012
AT&T Mobility May 2008 - March 2010
AT&T Mobility October 2005 - May 2008
Healthy Concepts LLC January 2003 - July 2005
La Pine Middle School April 2005 - June 2005
Sunriver Realty June 2001 - December 2002
Skills
Phone Etiquette, Oral & Written..., Organization, Multi Tasking, Windows, Constructive Feedback, Troubleshooting, Time Management, CPAP, Wireless, Training
Education
Central Oregon Community College 2003 — 2005
None, Psychology, Spanish
California Baptist University 2003 — 2004
None, Psychology
Smart Planet August 2008 - Present
MSA Trading August 2003 - August 2008
AT&T Mobility August 2001 - August 2003
Skills
Consumer Products, Marketing Strategy, New Business Development, Merchandising, Retail, Product Development, Negotiation, Strategic Planning, Purchasing, Team Building, Inventory Management, Sales, Trade Shows, Start-ups, E-commerce, Customer Service, Packaging, Advertising, Project Management, Supplier Negotiation, Microsoft Office, Sales Process, P&L Management, Strategic Partnerships, Marketing, Pricing, Product Marketing, Forecasting, Competitive Analysis, Market Planning, Sales Operations, Income Statement, Key Account Management, B2B, Wholesale, Private Label, Key Account Development, Profit, International Sales, P&L, Global Sourcing, Brand Development, Cross-functional Team..., Brand Management, Account Management, Trend Analysis, Marketing Management, Pricing Strategy
Education
California Lutheran University 1996 — 2000
Bachelor of Arts (B.A.), Business (Marketing and Advertising)
AT&T Mobility 2000 - Present
Exel Logistics 1996 - 1999
Skills
AngularJS, Web Services, Java, Android, Software Development, Mobile Devices, SOAP, Agile Methodologies, SQL, XML, Scrum, Java Enterprise Edition, Unix, Mobile Applications, Objective-C, JavaScript, Databases, Weblogic, Database Design, Eclipse, MySQL, Web Applications, CSS, jQuery, HTML, Subversion, Tomcat, Software Design, Xcode, Interface Builder, iPhone, JSP, J2EE, HTML5, Application Development, Application Design, Stored Procedures, Agile, OOP, Servlets, Mobile, AJAX, JSON, Web Development, JDBC, Struts, RPG, CLP, OS/400
Education
Bucknell University 1989 — 1993
BS, Mathematics
AT&T Mobility August 2012 - Present
AT&T Mobility December 2006 - September 2012
AT&T Mobility August 2005 - December 2006
AT&T Mobility November 2002 - August 2005
Skills
Wireless, Call Center, Telecommunications, Vendor Management, Customer Satisfaction, Telecommunications..., Centrex, PMP, Visio, Call Centers, Program Management, Cross-functional Team..., Mobile Devices
Education
California Polytechnic State University-San Luis Obispo 1995 — 2000
Bachelor's degree, Industrial Technology/Technician
AT&T Mobility August 2004 - Present
Education
California Culinary Academy
University of the Rockies 2012 - Present
Zumiez Inc 2011 - 2012
AT&T Mobility 2010 - 2011
Microsoft 2009 - 2010
Precor 2008 - 2009
Microsoft 2005 - 2008
Balanced Innovation 2004 - 2006
Airborne Express 2001 - 2004
Balanced Innovation 1999 - 2001
Skills
Digital Marketing, Management, Marketing Strategy, Marketing Communications, Online Marketing, Product Marketing, Public Speaking, Strategy, Advertising, Program Management, Training
Education
University of Westminster 1998 — 2001
MBA
California Polytechnic State University-San Luis Obispo 1991 — 1993
BS, Graphic Design
AT&T Mobility May 2014 - Present
AT&T Mobility January 2009 - April 2014
AT&T Mobility 2007 - 2009
Skills
Direct Sales, Telecommunications, Wireless, Retail, Retail Sales, Solution Selling, Sales Process, Customer Retention, Customer Experience, Sales Operations, Customer Satisfaction, Selling, Mobile Devices, Account Management, Sales, Sales Management, Management, Managed Services, Call Centers
Education
Cairn University
Bachelor of Science (BS), Theology
William Tennent
AT&T Mobility February 2013 - Present
Black & Veatch July 2012 - February 2013
NSA Wireless January 2009 - November 2011
Calcom May 2001 - February 2005
Skills
Telecommunications, Wireless, 4G, Cellular Communications, LTE, Vendor Management, Project Management, Contract Negotiation, UMTS, Management, Project Planning, Program Management, RF Engineering, CDMA, WiMAX, GSM, 3G, System Deployment, Budgets, Leadership, Zoning, Mobile Devices, IP
Education
Saint Mary's University of Minnesota 2015 — 2017
MS In Project Management
California State University-Sacramento 1986 — 1988
BS, Business Administration (Mktg)
California Polytechnic State University-San Luis Obispo 1983 — 1985
Boston Chinatown Neighborhood Center August 2015 - Present
Boston Chinatown Neighborhood Center March 2014 - Present
Jiahua Language School July 2012 - January 2014
Crowne Plaza Shanghai Pudong January 2012 - July 2012
Gay & Lesbian Advocates & Defenders May 2011 - September 2011
AT&T Mobility August 2010 - April 2011
MA U.S. Senate Campaign Volunteer August 2009 - November 2009
Bank of America May 2009 - August 2009
City Year Boston September 2007 - June 2009
LoveSac June 2005 - February 2007
Skills
Community Outreach, Leadership Development, Chinese culture, Management, Sales, Staff Development, Customer Service, Retail, Inventory Management, Event Planning, Public Speaking, Microsoft Office, Volunteer Management, Microsoft Excel, PowerPoint, Program Development, Facebook, Youth Mentoring, Teaching, Youth Development, Tutoring
Education
Northeastern University 2011 — 2015
Bachelor's of Science, Political Science, Graduated
Bunker Hill Community College 2009 — 2013
Working towards BA, History & Government
AT&T Mobility July 2010 - Present
Rexair LLC March 2009 - October 2010
American Engine Installations, LLC December 2006 - March 2008
Skills
Negotiation, Customer Service, Inventory Management, Microsoft Office, Excel
Education
Brookhaven Community College
Associates Degree, Business Law Contracts Agreements
North Central Texas College
AT&T Mobility 2012 - Present
AT&T October 2004 - June 2012
Skills
Wireless, Solution Selling, Telecommunications, Direct Sales, Unified Communications, Managed Services, VoIP, Mobile Devices, Mobile Technology, MPLS, M2M
Education
Bryant University 1988 — 1992
BS, Finance
Applied Industrial Machining October 2013 - Present
AT&T April 2013 - October 2013
Applied Industrial Machining October 2010 - February 2013
AT&T Mobility September 2010 - December 2010
Camelot of Kansas March 2009 - September 2010
Hyatt Regency Wichita January 2007 - August 2009
T-Mobile July 2001 - June 2005
MCI-Worldcom December 1999 - July 2001
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Research, Teamwork, Telecommunications, Training, Coaching, Customer Satisfaction, Leadership, Sales, Team Building, Troubleshooting
Education
Wichita State University 2007 — 2010
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Butler County Community College 2004 — 2006
Associate of Science (A.S.), Accounting and Finance
RR Donnelley 2006 - Present
AT&T Mobility 2002 - 2005
AT&T Mobility 1999 - 2002
AT&T Mobility 1996 - 1999
AT&T Mobility 1994 - 1995
Skills
B2B, New Business Development, Key Account Management, Packaging, Marketing Strategy, Strategic Planning, Forecasting, Process Improvement, Customer Service, Sales Management, Account Management, Contract Negotiation, Team Building, Product Management, Logistics, Direct Sales, Operations Management, Supply Chain Management, Sales Operations, Sales, Supply Chain, Marketing, Outsourcing, Business Development, Pricing, Vendor Management, Telecommunications, Direct Marketing, Solution Selling, Management, CRM, P&L Management, E-commerce, Selling, Cross-functional Team..., Retail, Project Management, Manufacturing, Salesforce.com, Purchasing
Education
Broward Community College
AT&T Mobility March 2010 - March 2015
AT&T Mobility May 2008 - February 2010
Verizon Wireless June 2005 - May 2008
Cingular June 1999 - May 2005
Skills
Project Management, Project Planning, Vendor Management, Telecommunications, Cellular Communications, Wireless, WiMAX, Ethernet, LTE, Microwave, Program Management, UMTS, 4G, CDMA, 3G, Fiber Optics, Integration, Optical Fiber, RF, Site Acquisition, Network Design, Wireless Networking, RAN, Mobile Devices, T1, 2G, WCDMA, Computer Network..., Site Development, Broadband, IP, PMP, Transmission, GPRS, SDH, System Deployment, Network Optimization, Edge, Team Leadership
Education
Broome Community College 1978 — 1980
Associate of Arts and Sciences (AAS), Civil Engineering
North Seattle Community College September 2012 - Present
AT&T Mobility January 2012 - Present
AT&T October 1995 - March 2012
AT&T October 1995 - March 2012
Skills
Customer Service, Ride Leader/California..., Call Center, Public Speaking, Training, Research, Editing, Teaching, Event Management, Public Relations, Fundraising, Strategic Planning, Non-profits, Community Outreach, Outlook, Team Leadership, Nonprofits, Team Building, Call Centers, Sales, Wireless, Social Networking
Education
Hayward Adult School 2011 — 2011
Certification, Red Cross CPR/First Aid certification
Castro Valley Adult School 2010 — 2011
Certification in progress, Medical Billing and Coding
California College of the Arts 2009 — 2010
Bachelor of Arts (B.A.) in progress, AA in Art, Seattle Community College in progress
Castro Valley Adult School
of Arts, Graphic design
North Seattle Community College
Peralta Community Colleges
Associate of Arts (A.A.) in progress, Illustration, Graphic Design
Western Washington University
Abraxas Energy Consulting November 2013 - Present
AT&T November 2010 - November 2011
AT&T Mobility November 2008 - November 2010
InstallerEDGE November 2006 - November 2008
Skills
Telecommunications, Wireless, Mobile Applications, Sales, Sales Management, Account Management, Project Management, Team Leadership, Mobile Devices, Sales Process, Microsoft Office, Customer Experience
Education
Cuesta College 2012 — 2014
Computer Engineering
California Polytechnic State University-San Luis Obispo
Computer Engineering
AT&T Mobility October 2007 - Present
Duke Industries, Inc. February 2004 - December 2009
CompUSA October 1996 - December 1999
Skills
Active Directory, Computer Hardware, Customer Retention, Customer Service, Direct Sales, Mobile Devices, Mobile Technology, Networking, Sales Operations, Selling, Solution Selling, Technical Support, Telecommunications, Wireless, Customer Experience, Account Management
Education
Broward College 1994 — 1995
Computer Science
North Springs High School 1981 — 1984
AT&T Mobility
Skills
Sales Management, Telecommunications, Direct Sales, Sales Operations, Wireless, Customer Retention, Customer Satisfaction, Solution Selling, Account Management, Sales, Cellular Communications, Customer Experience, Cold Calling, Mobile Devices, Quotas, Call Centers, M2M
Education
Broward Community College
Criminal Justice
Drasco/Verizon June 2013 - Present
Market Tech Media October 2012 - March 2013
Dunbar Armored August 2010 - January 2013
AT&T Mobility September 2009 - August 2010
Skills
Solution Selling, Direct Sales, Account Management, Cold Calling, Telecommunications, Quotas, Wireless, Sales Process, Salesforce.com, Long Distance, Managed Services, Sales Management, B2B, Operations Management, Sales, Sales Operations, Selling
Education
Bryant and Stratton College 1987 — 1989
Business, Management, Marketing, and Related Support Services
AT&T Mobility April 2014 - Present
AT&T Mobility October 2010 - April 2014
AT&T March 2004 - October 2010
Skills
Cross-functional Team..., Vendor Management, Telecommunications, Mobile Devices, Wireless, Management, Customer Experience, Forecasting, Project Management, Program Management, Sales Operations, Process Improvement, Business Analysis, Strategy, Leadership, Supply Chain Management, Financial Analysis, Account Management, Product Management, Sarbanes-Oxley Act, Financial Modeling, Financial Reporting, VoIP, Product Marketing, Strategic Partnerships, Team Building, Call Centers, Team Leadership, Customer Satisfaction, Cellular Communications, Mobile Technology, Strategic Planning, Marketing Strategy, Competitive Analysis, Mobile Device Management, Supply Chain..., Process Optimization, Business Strategy
Education
Northwest University 2012 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
California State Polytechnic University-Pomona 2001 — 2004
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
University of California, Irvine 2001 — 2002
Logistics, Materials, and Supply Chain Management
Westar Energy March 2014 - Present
Newton Medical Center, Newton, KS February 2011 - March 2014
Analysts International Corporation (AIC) June 2010 - January 2011
Independant Consultant September 2009 - June 2010
AT&T Mobility June 1996 - September 2009
Skills
Firewalls, Data Center, Network Administration, Troubleshooting, VPN, VoIP, Switches, Servers, VLAN, Cisco Certified, WiFi, Cisco Wireless, Windows Server, Microsoft Exchange, Sonicwall, Cisco Firewall Security, Wireless Networking, VMware, Software Installation, Disaster Recovery, Security, MPLS, Virtualization, Routing, IPSec, Active Directory, WAN, Network Security, Network Design, Software Documentation, Enterasys, ShoreTel, VMware Infrastructure, Bluecoat Proxies, Visio, ASA, Cisco Routers, Enterprise Architecture, Cisco IOS, Load Balancing, High Availability, Cisco ASA, Fluke, SharePoint, Linux, VMware Certified..., Red Hat Linux, SonicWALL
Education
Butler County Community College 2011 — 2012
A.S. Mgmt Information Systems, Computer and Information Systems Security/Information Assurance
Autry Tech
A.A.S Electronics Engineering Technology, Electronic and Communications Engineering Technology
Bank of America Home Loans May 2005 - Present
Reliance First Capital, LLC December 2013 - July 2014
Wells Fargo Home Mortgage January 2013 - June 2013
AT&T Mobility August 2003 - March 2005
Set-Fire Records February 2003 - February 2005
CompuCom May 1997 - January 2003
Skills
Mortgage Lending, Loans, FHA financing, Loan Origination, Mortgage Banking, FHA, USDA, Refinance, Mortgage Underwriting, Real Estate, Residential Mortgages, Management, Investment Properties, Marketing, Credit Analysis, First Time Home Buyers, Marketing Strategy, FNMA, Social Media Marketing, Pipeline Management, Customer Retention, Customer-focused Service, Long-term Customer..., Account Management, FHLMC, Construction Loans, Social Media, GNMA, Call center start-up, FHA Financing, Leadership, Sales
Education
Jarvis Christian College
Bachelor of Business Administration (BBA), Marketing
Butler Community College
Associate of Arts (AA), General Studies
AT&T Mobility December 2012 - January 2015
Black & Veatch July 2012 - December 2012
Litos Trucking Services July 2011 - July 2012
Vinculums January 2011 - July 2011
Clearwire December 2009 - December 2010
T-Mobile December 2004 - September 2009
Bechtel May 2001 - November 2003
Skills
Wireless, Telecommunications, Program Management, Vendor Management, Cellular Communications, Construction Management, Project Planning, UMTS, Microwave, Project Management, LTE, 4G, Team Leadership, Process Improvement, GSM, Team Building
Education
California Polytechnic State University-San Luis Obispo 1996 — 2001
BS, Industrial Engineering
AT&T Mobility June 2000 - Present
Education
University of Redlands 2000 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
California Baptist University 1993 — 1997
Bachelor of Science (BS), Psychology
Comcast Cable 2011 - Present
AT&T Mobility November 2006 - 2011
Big Paw Pet Care May 2007 - June 2010
Circuit City August 2002 - November 2006
Skills
Customer Satisfaction, Telecommunications, Direct Sales, Retail, Sales Operations, Sales Management, Sales, Training, Leadership, Management, Coaching, Business Development, Account Management, Mobile Devices, Project Management, Solution Selling, Strategy
Education
California Coast University 2010 — 2012
BS in Business Administration
Freelance / Graphic Design Services November 2011 - Present
Banfield Pet Hospital May 2011 - October 2011
AT&T Mobility July 2007 - August 2009
adidas group February 2006 - July 2007
Skills
High Volume Staffing, Contract Recruitment, Taleo, Sourcing, Onboarding, Microsoft Office, Full Cycle, Recruiting, Administrative..., Fashion Buying, Microsoft Excel, SAP, Dealer Operations, Applicant Tracking..., Behavioral Interviewing, Telephone Interviewing
Education
Brooks College
Fashion/Apparel Design
AT&T Mobility
Skills
Call Center, Customer Experience, Wireless, Telecommunications, Customer Retention, Call Centers, Instructor-led Training, Employee Training
Education
University of Phoenix 2012 — 2015
Brown Mackie College-Atlanta 1995 — 1997
Associate's Degree, Computer Science and Business Management
Yosemite Farm Credit, ACA April 2013 - Present
AT&T June 2009 - March 2012
AT&T Mobility December 2007 - June 2009
AT&T Mobility August 2005 - December 2007
Cingular February 2000 - August 2005
Pacifi Bell Wireless January 1998 - February 2000
Woodcutter’s 1995 - 1998
Beneficial Financial Group 1993 - 1995
Skills
Training, Call Centers, Management, Process Improvement, Quality Assurance, Leadership, Program Management, Testing, Time Management, Sales, Databases, Customer Service, Microsoft Excel, Invoicing, PowerPoint
Education
California Polytechnic State University-San Luis Obispo 1996 — 1998
Bachelor of Science (B.S.), Agricultural Business and Management / Finance and Appraisal
AT&T Mobility April 2005 - Present
AT&T January 2002 - April 2005
AT&T April 2000 - December 2001
AT&T August 1999 - March 2000
AT&T January 1999 - July 1999
AT&T January 1998 - January 1999
Cellular One / AirTouch Cellular 1993 - 1998
Skills
Telecommunications, Process Improvement, Operations Management, Cross-functional Team..., Vendor Management, Wireless, Inventory Management, Supply Chain Management, Team Leadership, Customer Satisfaction, Management, Supply Chain, Logistics, Forecasting, Six Sigma
Education
Bryant and Stratton College 1990 — 1991
Associate's Degree, Business Management
Verizon Wireless June 2010 - Present
RuffaloCODY April 2008 - May 2010
AT&T Mobility June 2004 - March 2005
Circuit City August 2001 - February 2003
Whiting's Foods April 1999 - August 2001
Education
Eastern Illinois University 2006 — 2010
Bachelor's degree, Finance
Eastern Illinois University 2006 — 2010
Bachelor's degree, Marketing
Cabrillo College 2000 — 2003
Associate's degree, Criminal Justice
AT&T Mobility March 2005 - Present
AT&T Mobility March 1993 - March 2005
Education
Lynn University 1997 — 1999
Broward Community College
Papa John's International October 2013 - Present
AT&T Mobility 2008 - 2009
June Ceramic Studio 2007 - 2008
CashCall, Inc. 2006 - 2007
T-Mobile 2005 - 2006
Thirteen PC internet cafe 2003 - 2005
ADT Security Services Authorized Dealer 2002 - 2002
Skills
Experience with Adobe..., Proficient with..., Knowledge of computer..., Golden Key...
Education
California Polytechnic State University-San Luis Obispo 2013 — 2015
Bachelor's Degree, Animal Sciences
Fullerton College 2010 — 2013
Biology, General
Sunny Hills High School 1997 — 2001
AT&T Mobility November 1989 - Present
Skills
Management, Project Management, Leadership, Training, Team Building, Strategic Planning, Customer Service, Process Improvement, Budgets, Team Leadership, Program Management, Operations Management, Coaching
Education
Bryant & Stratton College 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Electrical, Electronics and Communications Engineering
Pembroke high school 1979 — 1983