AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
AT&T Mobility 2012 - Present
Northwestern Mutual March 2012 - December 2012
Sam's Club June 2002 - March 2012
Skills
Leadership, Customer Service, Customer Satisfaction, Customer Experience, Microsoft Office, Customer Retention, Compliance, Microsoft Excel, Management, Time Management, Sales, PowerPoint, Public Speaking, Microsoft Word, Team Building, Training, Social Media, Marketing, Team Leadership, Event Planning, Social Networking, Teamwork, Environmental Compliance, Mobile Technology
Education
Franklin University 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.8 GPA
Kent State University 2010 — 2012
Visual Communication Design, Digital Arts
Ohio State University-Mansfield Campus 2004 — 2007
Associate of Arts (AA), Business Administration and Management, General
ePlus inc. June 2014 - October 2014
AT&T Mobility May 2012 - June 2014
T-Mobile June 2006 - May 2012
Skills
Customer Experience, Wireless, Direct Sales, Telecommunications, Sales Operations, Customer Retention, Cold Calling, Retail Sales, Customer Satisfaction, Account Management, Sales Management, Mobile Devices, Sales, Cellular Communications, Team Building, Salesforce.com, B2B, CRM
Education
George Mason University 2003 — 2006
Bachelor of Arts (BA), Communication, General
West Virginia University 2001 — 2002
Lucky Wishes, Beaded Jewelry November 2012 - Present
Apple November 2012 - Present
U.S. Cellular March 2012 - November 2012
AT&T Mobility June 2007 - March 2012
Skills
Telecommunications, Mobile Devices, Handmade Jewelry, Fashion Jewelry, Jewelry Design, Sales, Customer Service, Mac OS, iOS
Education
Gateway Technical College
Dance Instructor, Performer and Choreographer May 2010 - Present
AT&T Mobility January 2013 - March 2014
Skills
Retail Sales, Electronics, Wireless Mobility, Wireline, Tablets, Smartphones, Digital TV, Alarm Systems, Automation, Customer Service, Troubleshooting, Ballroom Dance, Latin Dance, Bachata, Salsa, Zumba, Rumba, Waltz, Data Collection, Market Research, Audio Editing, Digital Audio, Social Sciences, Event Management, Account Management, Multi-unit Retail..., Retail Category..., Store Management, Bilingual-English/Spanis..., Music Production, Music Education, Mobile Technology, Mobile Marketing, Mobile Payments, Microsoft Office, Leadership, Sales, Management, PowerPoint, Social Networking
Education
Fullerton College 2007 — 2010
AT&T October 2014 - Present
AT&T Mobility April 2012 - September 2014
AT&T Mobility April 2005 - April 2012
AT&T Mobility March 2003 - April 2005
Skills
Telecommunications, Wireless, GSM, UMTS, LTE, Mobile, Sales Management, Consultative Selling, Solution Selling, Wireless Solutions, Direct Sales, Account Management, 3G, Customer Relations, Call Center, Sales Support, Cellular, Customer Service, Customer Satisfaction, 4G, Mobility Solutions, Contract Negotiations, B2B, GPRS, Wireless Networking, Wireless Services, HSPA, Sales Operations, Cellular Communications, Managed Services, Mobile Devices, M2M, Call Centers, Contract Negotiation, Solutions Marketing, Selling, Sales
Education
Gadsden State Community College 1993 — 1995
Business Administration
Radius Inc. - Connecting companies to the Internet of Things March 2014 - Present
Tommy Bahama January 2014 - March 2014
DNA Response, Inc. October 2013 - January 2014
Microsoft April 2013 - October 2013
AT&T Mobility December 2008 - January 2013
Eagle View Technologies, Inc. December 2007 - November 2008
Pacific Monarch Resorts December 2006 - December 2007
Sperian Protection January 2004 - November 2006
AW Direct, Inc. November 2001 - November 2003
Answerthink Consulting October 2000 - October 2001
Skills
SharePoint, Cross-functional Team..., Data Analysis, Salesforce.com, Account Management, Program Management, Leadership, Integration, Troubleshooting, E-commerce, Analysis, Product Management, Microsoft Office, Production Support, Support Analysts, ATG Commerce, Call Centers, SDLC, Training, Testing, Project Management, User Acceptance Testing, SAP, Ariba, Siebel, Catalog Management, Requirements Gathering, Process Improvement, Microsoft SQL Server, Microsoft Excel, Lead Generation, CRM, Business Analysis, Software Documentation, Business Process, Management, Customer Service, Strategy, Advertising, Inventory Analysis, Vendor Management, Consulting
Education
University of Washington 2015 — 2016
Certificate, Data Visualization
New Life Bible College 2001 — 2005
Bachelor of Arts (B.A.), Psychology, Counseling Psychology
Fullerton College 1995 — 1997
Associate of Arts (A.A.), Business Administration and Management, General
United States Marine Corps 1989 — 1990
Vocational Certificate, Aviation Transportation and Logistics
United States Marine Corps 1987 — 1988
Vocational Certificate, Aviation Logbook and Records Administration
Ohio Department of Natural Resources 2001 - Present
Submit Order.com 1999 - 2001
AT&T Mobility 1997 - 1999
Red Roof Inns 1995 - 1997
Skills
Strategic Planning, Access, Team Building, Financial Analysis, Budgets, Data Analysis, Microsoft Word, Auditing, Forecasting, Management, Policy, Customer Service, Public Speaking, PowerPoint, Accounting, Microsoft Excel, Research, Microsoft Office, Social Media, Project Management, Leadership, Process Improvement, Analysis, Government, Nonprofits, Internal Audit, Training, Payroll, Financial Reporting, Finance, Change Management, Program Management, Project Planning, Leadership Development, PeopleSoft, Risk Management, Business Process...
Education
Franklin University
BS, Accounting
AT&T Mobility October 2005 - Present
AIR Commercial Real Estate Association January 2003 - October 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, PowerPoint, Research, Account Management, Teamwork, Telecommunications, Corporate Law, Legal Research, Legal Writing, Intellectual Property, Legal Documents, Contract Negotiation, Litigation, Outlook, Westlaw
Education
Fremont College 2014 — 2015
Bachelor's Degree, Business Leadership
Fremont College 2012 — 2013
Associate's Degree, Paralegal Studies
The Sound Organisation June 2012 - Present
T-Mobile April 2009 - June 2012
Connextions August 2008 - April 2009
AT&T Mobility June 2006 - December 2007
Skills
Soft Skills, Technical Support, Technical Training, Electronics Repair, Performance Tuning, Training, Maintenance & Repair, Customer Satisfaction, Improvisation, Shipping, Business Correspondence, Wireless, Blackberry, VoIP
Education
Gaston College 2008 — 2008
GED
AT&T Mobility June 2000 - Present
Skills
UMTS, LTE, GSM, Wireless, 3G, CDMA, RF, Telecommunications, RF Engineering, WCDMA, 2G, Cellular Communications, 4G, GPRS, Network Optimization, Microwave, HSPA, TEMS, Actix
Education
Gannon University 2000 — 2004
BSEE, Electrical and Electronics Engineering
Youngstown State University
working towards MSEE, Electrical and Electronics Engineering
Chipotle Mexican Grill August 2014 - Present
Lewan Technology June 2014 - August 2014
Lewan Technology December 2013 - March 2014
AT&T Mobility January 2013 - June 2013
Mollywhop Entertainment September 2008 - August 2012
Overcoming Obstacles January 2010 - July 2010
Vinson Guard Service August 2009 - January 2010
The Answer Group (TAG) December 2008 - August 2009
WGSO Northshore Radio July 2007 - September 2007
United States Air Force September 2004 - November 2006
Skills
Sound, Networking, Recording, Troubleshooting, Audio Engineering, Security, Customer Service, Music Production, Audio Editing, Studio Recording, OS X, Composition, Pro Tools, Logic Pro, Windows, Computer Hardware, IT Hardware Support, Team Management, Help Desk Support, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Team Leadership
Education
Full Sail University 2012 — 2013
Master of Entertainment Business, Arts, Entertainment, and Media Management
Full Sail University 2010 — 2012
Bachelors, Recording Arts
AT&T Advanced Mobile Solutions January 2010 - Present
AT&T Consumer Mobility Products July 2008 - December 2009
AT&T Mobility February 2008 - July 2008
Dobson Cellular Systems DBA Cellular One September 2001 - January 2008
Skills
Mobile Devices, Product Management, Mobile Applications, Cross-functional Team..., Product Development, Marketing, New Business Development, Integration, Business Strategy, Brand Management, Management, Direct Sales, Market Planning, Contract Negotiation, Product Marketing, Business Development, Strategic Partnerships, Strategy, Sales, Wireless, Start-ups, Entrepreneurship, Telecommunications, Go-to-market Strategy, Mobile Commerce, Competitive Analysis, Leadership, Mobile Technology, SMS, Solutions Marketing, Enterprise Software, Mobile Marketing, E-commerce, Mobile Communications, Mobile Internet, SaaS, M2M, Mobile Payments, Partner Management, B2B, Solution Selling, Mobile Advertising, Lead Generation, Account Management
Education
Gannon University 1995 — 1997
MBA, Marketing & Applied Statistics
Gannon University 1987 — 1991
BA, Technical Writing
RentPath July 2015 - Present
AT&T Mobility and AT&T Home Solutions January 2014 - July 2015
AT&T Mobility March 2013 - December 2013
AT&T June 2011 - March 2013
Verizon June 2002 - April 2010
WorldCom November 1998 - June 2002
MCI Local Services October 1996 - November 1998
MCI SE Training December 1994 - October 1996
MCI August 1992 - December 1994
Skills
Instructional Design, Training, Requirements Analysis, Process Improvement, Vendor Management, E-Learning, Program Management, Management, Telecommunications, Recruiting, Project Management, Integration, Team Building, Leadership, Business Analysis, Team Leadership, Cross-functional Team..., Marketing, Instructor-led Training, Sales, Call Centers
Education
University of Colorado at Colorado Springs 1992 — 1995
Masters, Business Administration
George Mason University 1987 — 1990
B.S, Decision Science; Information Resource Management
Career Education Corporation June 2015 - Present
Public Relations & Media Design January 2007 - Present
Career Education Corporation February 2011 - June 2015
Career Education Corporation August 2014 - February 2015
Career Education Corporation February 2010 - February 2011
Kaplan University January 2009 - February 2010
AT&T Mobility October 2005 - January 2009
Walt Disney World August 2004 - July 2008
El Dia Directo February 2005 - July 2005
University of the Sacred Heart August 2002 - November 2003
Skills
Creative, Customer Service..., Presentation Skills, Integrity, Analytical Thinking, Problem Solving, Initiative, Team Player, Results Oriented, Event Planner, Detail Oriented, Impact and Influence, Social Media savvy, Fast learner, Time Management, Computer Literate, Knowledgeable of PC and..., MS Office: Word Excel..., Adobe: Photoshop and..., Bilingual-Spanish, Microsoft Word, Customer Service, Analytical Skills, Social Media, Leadership, Non-profits, Microsoft Excel, Teamwork, Illustrator, Photoshop, Nonprofits, Goal Oriented, Social Networking, Training, Event Planning, Career Counseling, Hiring, Social Media Marketing, Facebook, Advertising, Hospitality, Customer Satisfaction, Spanish, Staff Development, Public Relations, Coaching, Copywriting, Marketing, Human Resources, Team Building
Education
Universidad del Sagrado Corazón 2012 — 2012
Master of Arts (M.A.), Communications specialized in Public Relations
Foro Europeo Escuela de Negocios de Navarra, Huarte Spain 2011 — 2011
Specialized Training, Communication Management in Europe
Full Sail University 2009 — 2010
Master of Fine Arts (MFA), Media Design
Universidad del Sagrado Corazón 1998 — 2002
Bachelor of Arts (B.A.), Communications & Visual Arts
Implementation Management Associates (IMA) March 2014 - Present
AT&T Mobility July 2013 - February 2014
AT&T January 2013 - July 2013
AT&T January 2013 - July 2013
Equifax July 2012 - January 2013
Newell Rubbermaid April 2011 - February 2012
Fairpoint Communications November 2008 - March 2009
Multiple Clients March 2004 - June 2008
Center for Effective Performance February 1994 - June 2004
Marriott International September 1984 - February 1994
Skills
Performance (Needs)..., Skills and Knowledge..., Job Aid Design and..., Course Design and..., Quality Assurance..., Course Evaluation and..., Instructional Design..., Content Strategist, Pilot Test..., Proposal Development..., Microsoft Office suite..., Microsoft Office, Training, Instructional Design, Coaching, Needs Analysis, E-Learning, Training Delivery, Curriculum Design, Employee Training, Analysis, Technical Writing, Software Documentation, SnagIt, ADDIE, Technical Training, Job Aids, PowerPoint, Instructor-led Training, Virtual Training, Technical Documentation, Adobe Acrobat, SharePoint, Adult Education, Visio, Content Development, Curriculum Development, Content Management, Instructional Technology, Adult Learning Theory, Blended Learning, CRM, Human Performance, Information Mapping, Performance Consulting, Performance Improvement, Organizational Learning, Learning Management, Leadership, Learning Management...
Education
Tallahassee Community College 1982 — 1983
Associate of Arts
George Mason University
Fresno Unified School District July 2014 - Present
Sierra pines church November 2010 - Present
Method Sports Corporation December 2011 - January 2015
Heald College November 2012 - August 2014
JDT Consultants Inc February 2011 - November 2012
Parrot Cellular October 2008 - February 2011
AT&T Mobility October 2007 - September 2008
Skills
Interpersonal..., Team Building, Leadership, Multi Tasking, Multi-channel Marketing, International Sales, Sales Management, Public Speaking, Public Relations, Marketing, Social Media Marketing, Retail, Brand Development, Direct Sales, Team Leadership, Sales, Time Management, Customer Service, Marketing Strategy, Social Media, Social Networking
Education
Liberty University 2012 — 2016
Religious Studies and education
Fresno City College 2006 — 2007
Yosemite High School 1999 — 2003
Christ's Church of the Valley May 2013 - Present
AT&T April 2012 - April 2013
AT&T Mobility March 2004 - April 2012
Target October 2002 - March 2004
Garden City Fun Center August 2001 - October 2002
Skills
Team Leadership, Sales Management, Customer Engagement, Coaching, Retail, Operations Management, Customer Experience, Training, Customer Satisfaction, Leadership Development, Employee Relations, Leadership
Education
Western Governors University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Western Governors University 2010 — 2011
Bachelor of Science, Business Administration
Garden City Community College 2003 — 2005
Associate of Science, Business
Stay Strong Strength & Conditioning June 2015 - Present
Life Time Fitness August 2013 - May 2015
AE: Creating Elite January 2013 - September 2013
Artofficial Intelligence May 2010 - 2013
AT&T Mobility August 2010 - October 2012
Skills
Strength & Conditioning, Nutritional Counseling, Supplementation, Graphic Design, InDesign, Creative Direction, Logo Design, Corporate Branding, Microsoft Excel, Fitness, Management, Training, Personal Training, Brand Development, Branding & Identity, Customer Service
Education
George Mason University 2006 — 2010
Bachelor of Arts, Graphic Design
T-Mobile USA February 2011 - Present
Marcus Evans July 2010 - October 2010
Nexlink Communication Group April 2010 - July 2010
At&t Mobility October 2005 - January 2010
Skills
Leadership, Management, Sales, Marketing, B2B, Mobile Devices, Selling, New Business Development, Wireless, Retail, Customer Service, Advertising, Managed Services, Public Relations, Customer Experience
Education
Full Sail University 2010 — 2012
Master, Business Entertamient
Universidad del Sagrado Corazón 2004 — 2010
Bachelor, Communications (Advertising & Public Relations)
Radio Blast Furnace November 2010 - Present
Bioassay music November 2008 - Present
Das Bunker Night Club October 2013 - December 2013
Doomie's Home Cookin' December 2010 - April 2011
AT&T Mobility June 2007 - July 2008
Skills
Sound Editing, Recording, Copywriting, Radio Producing, Lyricist, Video Production, Video Editing, Music Production, Music Videos, Music Performance, Voice Over, Videography, Photography, Photoshop, Radio, Blogging, Music, Podcasting, Audio Editing, Sound Design, Songwriting, Electronic Music, DJ, Cubase, Fiction Writing, Web Broadcasting
Education
Fullerton College 2005 — 2007
Apple July 2014 - August 2014
MovieTickets.com December 2013 - May 2014
AT&T Mobility 2012 - September 2013
Castle Group March 2008 - February 2010
Impuls ID April 2006 - February 2008
Skills
Computers, Customer Service, Technical Support, Networking
Education
Southern New Hampshire University 2015 — 2019
Bachelor's degree, Business Administration with concentration in Human Resources, 2.66
Full Sail University 2014 — 2015
Bachelor of Fine Arts (BFA), Creative Writing, 3.50
Miami Dade College 2008 — 2010
Bachelor's degree, Computer and Information Sciences, General
Creative Channel Services September 2014 - Present
VOAL Entertainment Inc. July 2014 - July 2015
MarketSource Inc. April 2013 - July 2015
RadioShack October 2011 - April 2013
Frenzy Wireless January 2011 - September 2011
Bluwire February 2010 - May 2011
AT&T Mobility August 2003 - August 2009
Skills
Sales, Wireless, Retail, Telecommunications, Team Building, Team Leadership, Direct Sales, New Business Development, Employee Training, Public Speaking, Event Planning, Salesforce.com, P, Networking, Coaching, Android, B2B, Sales Operations, Customer Service, Mobile Devices, Training, Marketing, Account Management, Inventory Management, Product Marketing, Retail Sales, Cellular Communications, Store Management, Sales Presentations, Income Statement, Profit, Cross-functional Team..., Visual Merchandising, Loss Prevention, Mobile Technology, Driving Results, Leadership, National Retail, Customer Retention, Customer Experience, Merchandising, Multi-Unit Management, Multi-channel Retail, 4G, Store Operations, Planograms, Indirect Channel Sales, Managed Services, Budgets, People Development
Education
University of Phoenix 2007 — 2008
PCDI School of Business 2004 — 2005
Certification, Retail Sales Management Program
Full Sail University
Bachelor of the Arts, Music Production
Aliquippa High School
Boathouse Restaurant August 2015 - Present
Wells Fargo August 2013 - January 2015
AT&T Mobility March 2011 - July 2012
Skills
Banking, Account Management, Sales, Customer Satisfaction, Customer Experience, Direct Sales, Business Development, Team Leadership, Team Building, Leadership, Marketing Strategy
Education
Gateway Community College
Human Services, General
InfoReliance August 2015 - Present
AT&T Mobility October 2013 - July 2015
AT&T Mobility November 2006 - October 2013
Skills
Bilingual, Microsoft Office, Wireless Networking, Data Analysis, Databases, Team Building, Team Leadership, Team Management, Wireless, Sales, Troubleshooting, Strategy, Mobile Devices, Customer Retention, Telecommunications, Customer Experience, Customer Service, Networking, Customer Satisfaction, Leadership, Microsoft Excel, Account Management
Education
George Mason University 2007 — 2014
Bachelor of Science (BS), Applied Information Technology Concentration in Network Security
George Mason University 2007 — 2014
Minor, Business
AT&T Mobility March 2015 - Present
AT&T Mobility January 2014 - March 2015
Vocus March 2013 - September 2013
AT&T Mobility May 2012 - March 2013
AT&T Mobility September 2010 - May 2012
Skills
Sales, Networking, Management, Customer Support, Customer Satisfaction, Customer Service, Inventory Management, Merchandising, Retail, Outlook, Time Management, Visual Merchandising, Social Networking, Marketing, Account Management, Telecommunications, Mobile Devices, Voice & Data Convergence, Mobile Communications, Sales Process, Customer Retention, Microsoft Word, PowerPoint
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Human Resource Management
George Mason University 2008 — 2010
BA, Communication: Media Production and Criticism
Northern Virginia Community College 2006 — 2008
Associates, Liberal Arts
Toccoa Falls College August 2012 - Present
Blogger.com April 2012 - Present
AT&T Mobility July 2012 - May 2015
EDMC June 2010 - June 2012
Fellowship of Christian Athletes October 2011 - April 2012
Abercrombie & Fitch December 2008 - April 2010
Best Buy January 2008 - November 2008
Skills
Visual Merchandising, Merchandising, Retail Management, Loss Prevention, Store Management, Recruiting, Cold Calling, Microsoft Office, Apple Software, Computer Proficient, Organizational..., Inovative, Sales, Coaching, Interviews, Customer Service, Retail, Team Building, Training, Leadership Development, Sports, Enrollment Management, Higher Education, Hiring, Admissions, PowerPoint, Sports Management, Student Recruiting, Sports Marketing, Staff Development, Social Media, Time Management
Education
United States Sports Academy 2014 — 2018
Doctor of Education (Ed.D.), Sport and Fitness Administration/Management
United States Sports Academy 2009 — 2013
Master of Science (MS), Sports Management
Geneva College 2008 — 2008
Master of Science, Organizational Leadership
Toccoa Falls College 2003 — 2007
Bachelor of Arts, Biblical Studies in Theology
MarketSource October 2013 - Present
SoftRock January 2013 - Present
Our Future Leaders June 2005 - Present
AT&T Mobility October 2008 - October 2012
Elite Music Instruction April 2007 - May 2011
Guitar Center October 2006 - March 2007
Skills
Songwriting, Pro Tools, Guitar, Audio Editing, Singing, Band, Composition, Microphones, Bass, Digidesign Pro Tools, Audio Mixing, Console, MIDI, Signal Flow, Mac, PC, Networking, CompTIA A+ 801, RAID, Ghosting, CompTIA A+ Certification
Education
New Horizons Computer Learning Center 2013 — 2014
Cyber Security IT Professional, Information Technology
Full Sail University 2005 — 2006
Associate of Science (A.S.), Recording Arts Technology/Technician
First Coast High School 2001 — 2004
AT&T Mobility February 2000 - April 2012
Dickens Carolers Seattle 1998 - 2012
AT&T January 1996 - February 2000
McCaw Cellular December 1993 - January 1996
Skills
Vendor Management, Cross-functional Team..., Mentoring, Budget Management, Requirements Analysis, Documentation, Testing, Software Documentation, Integration, Telecommunications, Business Intelligence, Budgets, Program Management, Wireless, IP, Business Analysis, Software Project..., Project Management, Business Development, Process Improvement, Security, Training, PMP, Quality Assurance, Leadership, Management, Mobile Devices, Six Sigma, Team Leadership
Education
George Fox University 1981 — 1986
BA, Music Education / Business Administration
PMI
PMP Project Management Professional Certification, Project Management
Seattle University
Human Resource Management Certificate, Human Resources Development
Verizon January 2013 - Present
Verizon July 2011 - January 2013
Verizon October 2006 - June 2011
Verizon November 2005 - October 2006
AT&T Mobility June 1998 - November 2005
Skills
Cloud Computing, Troubleshooting, Testing, Network Architecture, TCP/IP, Process Improvement, Network Security, Security, Broadband, Business Process, Process Consulting, IT Strategy, Business Requirements, Business Systems..., Routing Protocols, Project Planning, Microsoft Office 2007, FTTx, Fiber Optics, Network Operations, Technical Presentations, COBIT, IP Networking, Software Implementation, Risk Assessment, Gigabit Ethernet, User Acceptance Testing, Streaming Media, Broadcast Television, Technical Training, MS Project, Visio, SharePoint, Technical Writing, Project Execution, HIPAA, Business Case, Ad Hoc Reporting, Implementing Processes, Process Development, Network Management..., PowerPoint, Procedure Development, Telemetry, Health Information..., ATM networks, IT Audit, SOX, IP, Computer Network...
Education
George Mason University 2012 — 2012
Keller Graduate School of Management 2009 — 2011
Master of Science (M.S.), Network and Communications Management
Devry University 2001 — 2005
Bachelor of Science (B.S.), Computer Engineering
University of Central Florida 1999 — 2001
Computer Engineering
T-Mobile April 2015 - Present
AP Performance LLC April 2009 - Present
T-Mobile November 2012 - April 2015
Advance Auto Parts September 2011 - October 2012
AT&T Mobility 2007 - 2009
American Cellular LLC January 2005 - November 2007
CompUSACorporate July 2002 - December 2003
Skills
AutoCAD, Solidworks, Microsoft Office, SAP, JDA, Telegence, Lotus Notes, PeopleSoft, Taleo, Peopleclick, Magento, CompTIA A+ Certification, Salesforce.com, Vendor Relationships, Supplier Negotiation, Sales Management, Operational Excellence, Coaching, Team Building, Customer Retention, Sales, Management, Leadership, Telecommunications, Direct Sales, Sales Operations, Customer Satisfaction, Customer Service, Team Leadership, Cold Calling, Retail, Customer Experience, Inventory Management, Account Management, Wireless, Training, Sales Process, Merchandising, Hiring, Store Management, Networking, B2B, Employee Training, Profit, Solution Selling, Negotiation, Time Management, Marketing Strategy, Strategic Planning, Problem Solving
Education
Gateway Community College 2009 — 2012
Assoc of Science, ME/EE
SAP July 2014 - Present
Speridian Technologies March 2014 - July 2014
Oracle April 2008 - March 2014
Genesys Conferencing (company acquired by Intercall / West Corp) April 2007 - April 2008
Honeywell October 2005 - April 2007
AT&T Mobility March 2004 - October 2005
BB&T December 1999 - March 2004
Skills
SaaS, CRM, Account Management, Sales, Enterprise Software, Cloud Computing, Salesforce.com, Solution Selling, Oracle Applications, Consulting Sales, Sales Presentations, Mobile Technology, Professional Services, Managed Services, Time Management, Oracle Technology, Results Driven, Expert Negotiator, Educational Technology, Negotiation, Oracle HR, Social Selling, Result Oriented, Consulting, Business Intelligence, Management, Program Management, Integration
Education
George Mason University
AT&T September 2014 - Present
AT&T Mobility October 2007 - Present
AT&T Mobility July 2008 - April 2012
AT&T Mobility October 2007 - July 2008
Mullinax Ford October 2006 - October 2007
Dillards August 2005 - October 2006
Pearl Valley Cheese May 2002 - August 2005
Skills
Retail, Wireless, Cellular Communications, Mobile Devices, Telecommunications, Customer Experience, 4G, Vendor Management, GSM, LTE, UMTS, Program Management, Call Center, Product Management, Cross-functional Team..., Retail Audit, Training, Scheduling Management, Business Objects
Education
Franklin University 2012 — 2013
Bachelor of Science (BS), Business Management and Leadership
Kent State University 2003 — 2008
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
AT&T Mobility March 2014 - Present
AT&T October 2007 - March 2014
Jewelry Television March 2004 - December 2007
Skills
Sales, Video, Social Media, Customer Service, Sound, Management, Training, Lighting, Customer Experience, Camera, Sales Operations, Customer Satisfaction, Telecommunications, Sales Management
Education
Full Sail University 2002 — 2003
Associate's degree, Cinematography and Film/Video Production
Koch Business Solutions (KBS) June 2015 - Present
AT&T May 2014 - May 2015
AT&T Mobility March 2012 - April 2014
Skills
Photoshop, Microsoft Office, Final Cut Pro, Sales, Customer Service, Microsoft Excel, Management, Public Speaking, Solution Selling, Pricing, Wireless, OS X, Dreamweaver, Leadership, Team Leadership, Adobe Creative Suite, Team Building, Advertising, Social Media Marketing, Mac, Business Intelligence, Social Networking
Education
Friends University
Master's Degree, Management Information Systems, Security, 4.0
Wichita State University
Bachelor's Degree, Design and Visual Communications
AT&T Mobility July 2013 - Present
AT&T July 1999 - 2013
Skills
UMTS, MapInfo, GSM, RF, EDGE, TEMS, RAN, 3G, E911, GPRS, Telecommunications, Edge, RF Engineering, E-911, Atoll, Network Performance, Wireless Networking, 4G, Cellular Communications, LTE, Network Optimization, 2G, Optimization, WCDMA
Education
Seattle Pacific University 1998 — 2000
BSEE, Electrical Engineering
George Fox University 1994 — 1998
BS, Applied Science
REVOLVE March 2015 - Present
REVOLVE February 2014 - Present
REVOLVE January 2013 - February 2014
The Orange County Register September 2011 - October 2012
Convergance Media, LLC August 2007 - September 2011
Goldberg Capital Group, Inc July 2005 - September 2008
DJAM Inc January 2004 - April 2005
Ditech.com September 2002 - October 2003
AT&T Mobility March 2002 - September 2002
AT&T September 2000 - March 2002
Skills
Direct Marketing, SEO, Email Marketing, CMS, Digital Marketing, Affiliate Marketing, Media Buying, Competitive Analysis, Web Analytics, Social Media Marketing, Lead Generation
Education
Full Sail University 2009 — 2010
MS, Internet Marketing
University of Louisville 1996 — 1999
BS, Sport Administration and Marketing
Parkway North 1991 — 1995
Dynatrace/Keynote Mobile January 2011 - Present
AT&T Mobility June 2010 - January 2011
Circuit City August 2005 - April 2009
Sprint June 2004 - December 2004
Circuit City March 2001 - June 2004
Skills
Customer Relations, Inventory Management, Profit, Budgeting, Forecasting, Interviewing, Account Management, Contract Management, Sales, Customer Service, Budgets, Business Development, Strategy, CRM, Interviews, Leadership, Sales Operations, Vendor Management
Education
Franklin University 2004 — 2006
Bachelor's, Business Administration, 3.8
Circleville High School 1994 — 1997
College Prep, 3.7
UCLA Health December 2013 - Present
Parker Healthcare IT June 2013 - November 2013
Cedars-Sinai Medical Center April 2010 - June 2013
Cedars-Sinai Medical Center 2010 - 2010
Stanford University Medical Center January 2009 - March 2009
The CSI Companies 2008 - January 2009
Sentara Healthcare 2008 - 2009
Sisters of Mercy Health System May 2008 - October 2008
AT&T Mobility December 2006 - May 2008
Skills
Programming, Training, EMR, Ambulatory, CPOE, Epic Systems, Ambulatory Care, Hospitals, Healthcare Information..., ClinDoc, Healthcare, Physicians, Prelude, Cerner, EHR, HL7, Go Live Support, Informatics, Meditech, HIPAA, Revenue Cycle, Documentations
Education
Friends University 2006 — 2008
Bachelor's of Arts, Business Management
Independence Community College 1999 — 2005
AS, Prelaw
Visionworks of America April 2015 - Present
AT&T Mobility June 2011 - February 2015
AT&T Mobility November 2004 - June 2011
Skills
managment and..., sales driving, asset management, audit..., employee coaching and..., Sales, Telecommunications, Sales Operations, Direct Sales, Account Management, Customer Service, Leadership, Management, Sales Management, Customer Satisfaction, Customer Retention, Team Building, Customer Experience, Wireless, Sales Process, Solution Selling, Microsoft Office, Mobile Devices, Team Leadership, Retail
Education
Franklin University
The Ohio State University
Banc of California October 2013 - Present
JPMorgan Chase April 2012 - August 2013
Capital One December 2010 - April 2012
AT&T Mobility October 2007 - December 2010
Skills
Loans, Banking, Mortgage Lending, Mortgage Banking, Credit, Loan Origination, Credit Analysis, Underwriting, Loan Servicing, Consumer Lending, Retail Banking, Commercial Banking, Investments, Financial Analysis, Credit Cards, Cross Selling, Credit Risk, Risk Management, Financial Services, Small Business Lending, Commercial Lending, Portfolio Management, Lines Of Credit, Information Technology, Information Security, Unix, Linux, Microsoft Office
Education
George Mason University 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology
Grambling State University 2006 — 2008
Bachelor of Science (BS), Computer Science
Universitatea de Vest din Timișoara 1999 — 2001
Engineer's degree, Structural Engineering
Self May 2014 - Present
AT&T Mobility May 2012 - May 2014
Target January 2008 - January 2012
ADT January 2007 - June 2007
Wegmans Food Markets April 2001 - June 2007
Skills
Creative Writer, Acting, Training, Customer Service, Management, Creative Writing, Screenwriting, Security
Education
Full Sail University 2011 — 2014
Bachelor of Fine Arts (BFA), Creative Writing for Entertainment
Southern States Cooperative April 2014 - Present
AT&T Mobility March 2007 - January 2014
AT&T Mobility April 2005 - March 2007
AT&T Mobility December 2000 - March 2005
Skills
Inventory Management, Account Management, Retail, Customer Service, Sales Management, Team Leadership, Customer Relations, Financial Reporting, Operations Research, Corporate Communications, Inventory Control, Company Operations, Sales Support, Sales Operations, Financial Analysis, Microsoft Excel, Cross-functional Team..., Team Building, Customer Satisfaction, Leadership, Management, Customer Retention, Customer Experience, Sales, Forecasting, Operations Management, Product Management, Training, Telecommunications, Project Management, Performance Management, Analysis, Wireless, Product Marketing, Change Management, Store Management, Merchandising, Competitive Analysis, Marketing, Time Management, Direct Sales, Vendor Management, Process Improvement, Program Management, Sales Process, Selling, Strategy
Education
Virginia Commonwealth University 1990 — 1992
Master's degree (ABT), Art History
Frostburg State University 1986 — 1990
Bachelor of Arts (B.A.), Fine Arts
Mercersburg Academy 1983 — 1986
Charles River Development March 2015 - Present
Advent Software October 2012 - February 2015
Advent Software April 2011 - October 2012
Advent Software May 2010 - October 2012
Snap.fm January 2007 - May 2010
Northern Arizona University August 2007 - August 2009
AT&T Mobility September 2005 - July 2007
Skills
Enterprise Software, Process Improvement, Customer Service, Technical Support, Business Analysis, CRM, Integration, Salesforce.com, Project Management, Social Media, Testing, Order Management, SaaS, SQL, Advent Moxy, Advent APX, Databases, Financial Services, Microsoft Office, Software Documentation, Advent AMG Platform, Software Workflow..., Advent Rules Manager, Sales, Microsoft Excel, Data Analysis, Electronic Trading..., Trade Order Management, Management, Agile Methodologies, Product Management, Marketing Strategy, Agile Project Management
Education
General Assembly 2014 — 2015
Northern Arizona University 2003 — 2009
B.S.
T-Mobile May 2015 - Present
AT&T Mobility February 2014 - May 2015
JPMorgan Chase July 2012 - February 2014
Blink Interactive March 2012 - July 2012
Amazon.com July 2011 - February 2012
Microsoft January 2007 - May 2011
Excell Data Corporation May 2006 - January 2007
Convergys (formerly Intervoice) October 2003 - May 2006
Adea Solutions, Inc March 2003 - August 2003
Intervoice January 2002 - March 2003
Skills
Usability, User Research, User Experience, User-centered Design, Survey Research, Competitive Analysis, Participatory Design, Eye Tracking, Voice User Interface..., Usability Testing, User Interface, Mobile, Information Architecture, Personas, User Interface Design, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Human-computer..., Prototyping, User Scenarios, Usability Engineering, Task Analysis, Paper Prototyping, Usability Design, Heuristic Analysis, Iterative Design, Human Factors, Research Design, Focus Groups, Prototype, Wireframes, Experience Design, Interaction Design, Persona, Human Computer..., Mobile Devices, Information Design, Wire Framing, Web Applications, Axure, OmniGraffle, Ethnography, Mobile Applications
Education
General Assembly 2015 — 2015
Product Management
The University of Texas at Dallas 2001 — 2002
M.S, Applied Cognition and Neuroscience; Human Computer Interaction
The University of Texas at Austin 1989 — 1993
BA, Sociology/History
General Assembly
Product Management
WJR Studios January 1995 - Present
AT&T Mobility 1991 - Present
AT&T August 1991 - June 2008
Skills
Wedding Photography, Portrait Photography, Portraits, Headshots, Weddings, Event Photography, Commercial Photography, Senior Portraits, On Location, Black & White, Photojournalism, Lifestyle Photography, Babies, Photography, Digital Photography, Video Production, Multimedia, Advertising, Parties, Fashion, Social Media, Video, Image Editing, Project Management, Digital Imaging, Blogging, Videography, Film, Digital Media, Social Media Marketing, Photoshop, Social Networking
Education
Friends University
Master of Business Administration (MBA), Project Management
Labelmaster Software October 2012 - July 2015
Cher Martin November 2010 - February 2012
AT&T Mobility July 2008 - October 2010
SynapticMash June 2008 - June 2008
Fluke Corporation March 2008 - March 2008
Lumera Corporation and Plexera Bioscience LLC 2007 - 2008
Aspen Technology, Inc December 2000 - October 2007
Getty Images, Inc 2000 - 2000
Lucent Technologies, Inc. 1993 - 1999
n/a - self-employed 1985 - 1993
Skills
Content Management, Software Documentation, RoboHelp, Research, Technical Writing, Project Management, Training, Leadership, Management, Editing, Process Improvement, Business Analysis, Analysis, Web Content, Telecommunications, Proposal Writing, Software Project..., Team Building, Interviews, Project Planning, Agile Methodologies, Software Development, Program Management
Education
Friends University 1995 — 1997
Masters degree, Management of Information Systems (MMIS)
University of Illinois at Urbana-Champaign
B.A, Liberal Arts
AT&T February 2015 - Present
AT&T Mobility August 2010 - Present
Sprint July 2004 - June 2010
Skills
Wireless, Direct Sales, Telecommunications, Customer Retention, Solution Selling, Sales Operations, Customer Satisfaction, Salesforce.com, Account Management, Sales, Sales Management, Selling, Sales Process, Team Building, Sales Presentations, Team Leadership, B2B, Customer Service, Vendor Management, Retail, Managed Services, Product Marketing
Education
Full Sail University 2000 — 2001
Associate of Science (A.S.), Recording Arts Technology/Technician
St. Mary's University 1994 — 1998
Bachelor of Arts (B.A.), Music Performance, General
Curalate May 2015 - Present
IBM November 2014 - April 2015
ACTIVE Network May 2014 - November 2014
AT&T Mobility August 2013 - May 2014
Enterprise Rent-A-Car April 2013 - December 2013
Petra Construction Corporation January 2012 - May 2013
Skills
Leadership, Account Management, Social Media Marketing, Marketing, Sales, Management, B2B, Social Media, Operations Management, Salesforce.com, Business Development, Sales Operations, Customer Retention, Customer Satisfaction, Customer Service, Microsoft Office, Sales Management, Event Planning
Education
Friends University 2011 — 2014
Bachelor of Science (B.S.), Business Administration, Management and Operations - Minor in Marketing, 3.0
Will Surgical Arts August 2015 - Present
Seneca Dental Care September 2012 - August 2015
AT&T Mobility 2010 - 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Eaglesoft, Softdent, Accounts Receivable, Production Managment, Long-term Customer..., Inventory Management, Account Management, Invoicing, Treatment Plan..., Marketing, Process Scheduler, Sales Operations, Leadership, Sales, Team Building, Social Media, Event Planning, Management
Education
Frostburg State University 2006 — 2011
Bachelor's degree, Psychology and Sociology
Luxottica Retail June 2011 - June 2015
AT&T Mobility March 2007 - December 2009
Skills
Sales Operations, Sales Management, Merchandising, Direct Sales, Visual Merchandising, Retail, Sales, Store Management, Profit, Customer Service, Customer Retention, PowerPoint, Wholesale, Negotiation, Microsoft Office, Pricing, Microsoft Excel, Team Building, Leadership, Retail Sales
Education
George Mason University 2009 — 2013
Bachelor of Humanities, Business/Corporate Communications
AT&T Mobility September 2009 - Present
Skills
Sales Operations, Quality Oriented, Dedicated Professional, Persistence, Retail Sales Experience, Close Attention to..., Goal-driven leader, Wireless, Cellular Communications, Quotas, Customer Experience, Customer Retention, Direct Sales
Education
Ashbrook High School 2000 — 2004
High School Diploma
Gaston College
In Progress
Verizon Wireless January 2012 - Present
AT&T Mobility November 2008 - July 2011
Long & Foster Companies January 2006 - December 2008
Skills
Sales, Account Management, Cold Calling, Strategic Planning, Sales Process, Direct Sales, Selling, Sales Operations, Solution Selling, Microsoft Office, Customer Retention, Salesforce.com, Microsoft Excel, Project Management, Customer Experience, Customer Satisfaction, Customer Service, Sales Presentations, Sales Management
Education
George Mason University
Bachelor of Arts (B.A.), Psychology
University of Cape Coast
AT&T Mobility February 2014 - Present
AT&T Mobility April 2012 - January 2014
AT&T Mobility March 2008 - March 2012
Connect Wireless June 2007 - March 2008
Old Chicago July 2006 - July 2007
Skills
Retail, Excel, Word, Sales Management, Account Management, PowerPoint, Team Leadership, Leadership Development, Coaching, Microsoft Excel, Wireless, Inventory Management, Customer Experience, Team Building, Store Management
Education
Front Range Community College 2011 — 2014
Associate of Arts (A.A.), Psychology, 3.5
Front Range Community College 2010 — 2012
Associates, Business Management, 3.71
UPS January 2013 - Present
AT&T Mobility November 2007 - January 2013
IXI Services, a division of Equifax March 2006 - November 2007
AOL August 2004 - March 2006
MCI 2003 - 2004
Fishbowl Marketing January 2001 - April 2002
Guinness (Diageo) May 1997 - May 2000
Guinness (Diageo) May 1995 - May 1997
Mars & Co. May 1993 - May 1995
A.T. Kearney 1991 - 1993
Skills
Marketing Strategy, Segmentation, Analytics, Business Modeling, Mobile Marketing, Cross-functional Team..., Retail, Product Management, Strategic Planning, Interactive Marketing, Product Marketing, Strategic Partnerships, Mobile Devices, Mobile Technology, Strategy, Leadership, Team Building, CRM, SaaS, Mobile Applications, Mobile Commerce, Management, Wireless, Marketing, Enterprise Software, Product Development, Business Development, Competitive Analysis, Start-ups, B2B, Digital Marketing, Email Marketing, Market Research, New Business Development, Direct Marketing, Marketing Communications, Market Analysis, Brand Management, Go-to-market Strategy, Marketing Research, Sales, Pricing, Project Management, E-commerce, Team Management
Education
George Washington University 2002 — 2004
MBA, Finance and Marketing
George Mason University 1986 — 1991
BA, Economics & International Relations
Roosevelt High School, Lima Peru 1983 — 1985
AT&T Mobility October 2012 - Present
Collabera February 2011 - July 2012
Self Employed December 2008 - February 2011
Verizon December 1996 - November 2008
WorldCom 1996 - 2008
WorldCom MCI 1998 - 2006
BBN Technologies August 1995 - September 1996
Skills
Program Management, Project Management, Management, Customer Service, Telecommunications, Organizational Design, Vendor Management, Process Improvement, LTE, Wireless, Budgets, Ethernet, Change Management, Integration, Strategy, Data Center, Computer Network..., Leadership, Team Building, Team Leadership, Business Coaching, Communication Skills, Service Delivery, Networking, Cross-functional Team..., VoIP, UMTS, Business Analysis, MPLS, Troubleshooting, Network Design, T1, Managed Services, PMP, IP
Education
George Mason University 1988 — 1989
MS, Information Systems
University of Southern California 1986 — 1989
MS, Systems Management
United States Military Academy at West Point 1973 — 1978
BS, Engineering
AT&T Mobility 2007 - Present
BellSouth Long Distance October 2003 - June 2007
Information Network 1997 - 2003
George Mason University 1995 - 1997
Skills
IP, Wireless, Telecommunications, Network Design, Mobile Devices, VoIP, Unix Operating Systems, Linux System..., Solaris Volume Manager, Windows Server, TEMS Investigation, Checkpoint Security, Solaris, LTE, UMTS, 4G, Computer Network..., Ethernet, GSM, SS7
Education
George Mason University 1993 — 1996
Master of Science, Information Systems
CertaPro Painters February 2013 - Present
O.C. Tanner March 2012 - January 2013
Cricket Communications July 2009 - February 2012
Kohl's Credit Center January 2009 - July 2009
Rosetta Stone April 2008 - January 2009
AT&T Mobility November 2006 - April 2008
Perfection Auto Body January 2000 - November 2006
Education
Ottawa University 2010 — 2012
Bachelors Degree, Business Administration, 4.0
ITT Technical Institute 2002 — 2004
AAS, Information Technology - Multimedia, 3.7
Gateway Technical College 2000 — 2001
Graphic Arts using; Macintosh
Milwaukee Area Technical College
Graphic Arts
UW Whitewater
Graphic Arts
AT&T Mobility February 1997 - Present
Education
George Mason University 2001 — 2006
Bachelor's degree, Marketing
MicroStrategy July 2011 - Present
A&A Transfer, Inc. February 2010 - June 2011
Best Buy July 2008 - June 2009
AT&T Mobility July 2006 - December 2007
Skills
Microsoft Office, Microstrategy, Databases, SharePoint, Data Analysis, SQL, Business Analysis, Leadership
Education
George Mason University 2004 — 2009
B.S., Psychology
Bank of America September 2015 - Present
Bank of America July 2013 - Present
AT&T Mobility October 2009 - July 2013
T-Mobile April 2007 - October 2009
Delta Sigma Theta Sorority, Inc. September 2008 - June 2009
The Ohio State University September 2004 - January 2007
Kroger June 2000 - January 2007
African American Heritage Festival September 2005 - May 2006
African American Heritage Festival September 2004 - May 2005
Skills
Public Speaking, Public Relations, Time Management, Customer Service, Sales, Fundraising, Leadership Development, Recruiting
Education
Franklin University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
The Ohio State University
Bachelor of Science, Nutrition
AT&T Mobility March 2013 - Present
Glotel December 2011 - March 2013
Kineticom Contractor for AT&T Mobility September 2007 - December 2010
Glotel Contractor for TMobile December 2006 - December 2007
Glotel Contractor for TMobile July 2006 - December 2006
Bernardo Construction and Remodeling Inc. August 2001 - July 2006
AT&T Wireless June 1997 - August 2001
GTE Wireless (Verizon) September 1993 - June 1997
GTE Wireless (Verizon) April 1992 - September 1993
Contel Cellular / GTE November 1990 - April 1992
Skills
Oracle, Excel, Account Reconciliation, Forecasting, Account Management, Analysis, Inventory Management, Microsoft Office, Operations, Purchasing, Cost Accounting, Customer Service, Telecommunications, Team Management, Wireless, Vendor Management, Team Building, Customer Satisfaction, Problem Solving, Vendor Relations, Ethernet, Wireless Broadband, IP, Team Leadership, Fiber Optics, Management, UMTS, Project Engineering, Quality Assurance, Program Management, CDMA, Project Management, Networking, GSM, LTE, Microsoft Excel, Computer Network..., Optical Fiber, Microwave, Cellular Communications, Integration, 4G, RF, 3G, Wireless Networking
Education
Fresno City College
Business Administration
University of Phoenix
Bachelor of Science, Business Management
International Paper December 2013 - Present
International Paper March 2013 - December 2013
International Paper April 2011 - March 2013
Temple-Inland 2011 - 2012
AT&T Mobility February 2011 - April 2011
Target October 2007 - October 2010
Target November 2005 - October 2007
Target November 2002 - November 2005
Skills
Strategic Planning, Leadership, Critical Thinking, Employee Relations, Employee Engagement, Staff Development, Build Trust, Cross-functional Team..., Customer Service, Performance Management, Hiring, Team Building, Succession Planning, Employee Training, Onboarding
Education
Friends University 2009 — 2011
Masters, Business Administration
University of Illinois Springfield 2002 — 2004
BBA, Business Administration
Millikin University 1993 — 1996
BS, Political Science
Luxottica Retail North America September 2014 - Present
Veritiv (formerly XPEDX/International Paper) July 2013 - September 2014
AT&T Mobility September 2011 - July 2013
Luxottica Retail October 2010 - May 2012
Making Music Herstory March 2010 - June 2010
Hilton Garden Inn July 2006 - April 2008
Skills
Social Media Marketing, Corporate Branding, Small Business, Marketing Communications, Media Relations, Sales, Technology, Organization, Strategic Planning, Microsoft Office, SEO, Mac OS X, Management, Social Media, Public Relations
Education
Full Sail University 2008 — 2010
Bachelors of Science, Business, Management, Marketing, and Related Support Services
University of Cincinnati 2004 — 2007
Marketing/Communications
Wright State University 2003 — 2004
Business Economics
Verizon Wireless May 2013 - Present
AT&T Mobility August 2012 - May 2013
Full Sail University November 2009 - January 2013
Edge of Reality November 2007 - August 2009
PBS&J 2004 - 2005
University of Miami Medical School 2000 - 2001
University of Miami 1999 - 2000
Skills
Maya, Modeling, Low Poly Modeling, After Effects, Photoshop, 3D Studio Max, Mudbox, Computer Animation, Environment Art, Game Development, Game Design, Video Games, Character Animation, 3D, Unreal Engine 3, Level Design, Xbox 360, Animation, Motion Graphics, Environment Modeling, Texturing, PS3, Flash, Lighting, Unity3D, 3D Modeling, Computer Games, Graphic Design, 3D animation, Game Art, Rendering, Texture Painting, UV mapping, Web Design, Unreal, Texture Artist, MEL, Video Game Development, Mental Ray, Character Modeling, Rigging, Character Rigging, Illustrator, Wii, Graphics, Video Editing, Gameplay, Video, Photography, Art
Education
Full Sail University 2002 — 2004
AS, Computer Animation
Miami Dade College 1991 — 1993
Associate In Science, Broadcast Communications
Seminole County Government September 2013 - Present
Q4 Services, LLC March 2011 - September 2012
American Home Financial Corp August 2006 - August 2011
Hannover Life Re August 2006 - August 2007
Hewitt Associates April 2004 - August 2006
AT&T Mobility October 2002 - May 2004
RGI Marketing Group Inc August 2000 - September 2002
Skills
Account Management, New Business Development, Sponsorship, Public Speaking, Project Management, Human Resources, Process Improvement, Management, Television, Customer Service, Microsoft Office, Customer Satisfaction, Mortgage Lending, Troubleshooting, Sports Management, Marketing, Social Networking, Time Management, Event Management, Event Planning, Social Media Marketing, Microsoft Excel, Facebook, Social Media, Public Relations, Coaching, Training, Team Building, Marketing Strategy, Marketing Communications, Advertising, Fundraising, Email Marketing, Online Marketing, Online Advertising, Sports Marketing, Sports, Negotiation, Leadership Development, Market Research, Recruiting, Windows, SEO, Payroll, Blogging, Nonprofits, Digital Marketing
Education
Full Sail University 2011 — 2014
Bachelors of Science Degree, Sports Marketing and Media
Nordstrom (FSB) October 2007 - July 2013
AT&T Mobility January 2005 - August 2007
Skills
Microsoft Office, Customer Service, Time Management, Invoicing, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Retail, Sales, Inventory Management, Data Entry, Customer Satisfaction, Teamwork, Social Media, Merchandising, Event Planning, Team Leadership, Access, Marketing, Team Building, Call Centers, Problem Solving, Credit Cards, Credit Management, Credit Card Fraud, Fraud Detection, Technical Support, Team Management, Team-oriented, Paint, Strongly self-motivated, Communication Skills, Creative Writing, Social Networking, Troubleshooting, Banking, Account Management, Public Speaking, Telecommunications, Customer Experience, Training
Education
Fullerton College
AT&T Mobility August 2007 - Present
Motherhood Maternity September 2012 - May 2013
AT&T Mobility 2007 - 2010
Sykes Enterprises, Inc. February 2007 - August 2007
Flora Savings Bank 2003 - 2005
US Bank 2001 - 2003
North American Lighting, Inc. 1991 - 1998
Skills
Call Center, Customer Service, Customer Satisfaction, Telecommunications, Process Improvement, Team Building, Project Management, Operations Management, Microsoft Office, Microsoft Excel, Project Planning, Human Resources, Quality Assurance, Six Sigma, Outlook, Customer Experience, Customer Retention, Workforce Management, PowerPoint, Vendor Management, Recruiting, Call Centers, Contract Negotiation, Management, Analysis, Training, Sales, Coaching, Leadership, CRM, Sales Management, Team Leadership, Performance Management, Employee Training, Wireless, Troubleshooting, Leadership Development, Mobile Devices, Avaya, Hiring, VoIP, Technical Support, Employee Engagement, Continuous Improvement, Sales Operations, Account Management
Education
Franklin University 2005 — 2007
MBA, Entrepreneurial Leadership/Applied Leadership
Franklin University 2003 — 2004
Bachelor of Science, Business Administration
Illinois Eastern Community College 1999 — 2000
A.A.S., Information Processing/General Studies
AT&T Mobility November 2011 - Present
SBC Communications May 2001 - October 2011
Southwestern Bell Telephone Company February 1994 - May 2001
Skills
Customer Satisfaction, Telecommunications, Call Center, Customer Retention, Customer Experience, Vendor Management, Direct Sales, Call Centers, Management, Sales Operations, Team Leadership, Training, Performance Management, Account Management, Salesforce.com, Process Improvement, Leadership, LTE, Wireless
Education
Friends University 1999 — 2000
Bachelor's degree, Human Resources Management/Personnel Administration, General
Wichita Area Technical College
Verizon January 2015 - Present
AT&T Mobility November 2007 - November 2014
Conn's June 2007 - November 2007
Rent-A-Center January 2007 - June 2007
OfficeMax February 2006 - August 2006
jcpenney April 2003 - February 2006
Skills
Sales Operations, Sales, Customer Service, Retail, Leadership, Team Leadership, Training, Microsoft Office, Sales Management, Direct Sales, Marketing, Account Management, Management, Customer Retention, Typing, Organizational..., Problem Solving, Adaptation, Fast Learner, Creative Writing, Listening Skills, Critical Thinking, Fashion, Photography, Mac, Consulting, Fragrance, Electronics, Apparel, Shoes, Retail Sales, Wireless, Event Planning, Broadband, Employee Management, Smartphones, Mobile Technology, Teamwork, Social Networking, Mobile Device Management, Telecommunications..., Social Media Marketing, Merchandising, Conflict Resolution, Product Knowledge, Communication, Brand Management, Brand Ambassadorship, Brand Development
Education
Full Sail University 2014 — 2015
Master of Arts (M.A.), Internet Marketing
Texas A&M University-Kingsville 2010 — 2012
Bachelor of Arts (B.A.), Psychology, Graduated Fall 2012
The Ohio State University College of Engineering October 2013 - Present
Pearson North America September 2010 - September 2013
Pearson North America March 2008 - September 2010
AT&T Mobility April 2001 - February 2008
Skills
Publishing, Marketing Communications, Marketing, Email Marketing, Social Media Marketing, Social Media, Advertising, Product Development, Sales Management
Education
Franklin University 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Front Range Community College 1996 — 2002
Associate's degree, General Studies
AT&T February 2015 - Present
AT&T Mobility August 2013 - February 2015
AT&T April 2010 - August 2013
Education
Friends University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Kansas 2004 — 2008
Bachelor's degree, Sociology and Communication Studies
Capital One January 2015 - Present
Capital One April 2014 - December 2014
AT&T Mobility December 2008 - April 2014
Smoov September 2009 - December 2012
Onehub April 2008 - October 2008
Aethelyon, Ltd. February 2003 - March 2008
Microsoft September 2006 - December 2006
EVT Solutions, Inc. February 2006 - July 2006
Cascade Networks, Inc. April 2005 - October 2005
SLP, Ltd. August 2001 - February 2003
Skills
Adobe Creative Suite, User Experience, User Interface Design, Information Architecture, Interaction Design, XHTML, CSS, Web Development, User Interface, Web Applications, User-centered Design, Usability Testing, Usability Design, Web Design, Experience Design, Wordpress, OmniGraffle, CMS, Mobile Design, jQuery, HTML5, HTML, Web Analytics, Front-end Development, Information Design, SEO, Heuristic Evaluation, E-commerce, Prototyping, Photoshop, Web Project Management, Dreamweaver, HTML 5, WordPress, Usability Engineering, JavaScript, User Experience Design, Front-end, Mobile Devices, Ruby on Rails, PHP, Mobile Applications, Wire Framing, Wireframes, Product Management, Usability, Strategy, Analytics, Agile Methodologies
Education
General Assembly 2014 — 2014
Product Management
Portland Community College 2003 — 2004
Associate of Science (AS), Computer Information Systems
Lower Columbia College 2003 — 2003
Computer Information Systems
AT&T Mobility April 2010 - Present
AT&T April 2000 - April 2010
SBC Telecom January 1983 - April 2000
Southwestern Bell Telecom June 1979 - January 1983
Skills
Telecommunications, Management, Switches, Network Design, Wireless, VoIP, IP, LTE, GSM, UMTS, 3G, Cellular Communications, 4G, CDMA, Mobile Devices
Education
Friends University 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Friends University 1998 — 2002
Bachelor's degree, Computer Information Systems
AT&T Mobility November 2009 - Present
Freelance January 2005 - August 2008
Skills
Video Editing, Television, Social Media, Editing, Video Production, Microsoft Office, Video, Film, Film Production, Direct Sales, Event Planning, Microsoft Word, Post Production
Education
Full Sail University 2005 — 2006
Bachelor of Science (B.S.), Film and Video Production
Warby Parker February 2014 - Present
Warby Parker April 2013 - February 2014
Warby Parker October 2012 - April 2013
Analog Devices January 2012 - October 2012
ExaGrid Systems December 2010 - December 2011
Self-Employed November 2010 - December 2011
AT&T Mobility July 2007 - May 2011
Sony Electronics 2005 - 2007
Skills
VMware, Servers, SharePoint, Windows 7, Operating Systems, Windows Server, Virtualization, Microsoft Office, Linux, SAN, HTML, Spiceworks, TCP/IP, Windows, Technical Support, Network Administration, Mac OS, Active Directory, Solarwinds, Unix, Tomcat, Lync, Java, XML, DNS, VMware ESX, Microsoft Exchange, Photoshop, Casper, JavaScript, HP-UX, LDAP, Storage, Storage Virtualization, Powershell, RAID, C++, XHTML, Spanish, Moderate Italian, Expression Web, Hardware
Education
University of Massachusetts Boston 2009 — 2011
Bachelor of Science, Information Technology
Queens College 2005 — 2008
Accounting and Information Systems
General Assembly 2014 — 2015
Introduction to Javascript Workshop, Front-End Development Crash Course
Technical Institute of America 2015 — 2015
CCNA/CCENT Prep Course
AT&T April 2014 - Present
AT&T Mobility February 2009 - April 2014
EMBARQ June 2007 - February 2009
Cincinnati Bell June 2005 - June 2007
Skills
Superb Customer Service, Public Speaking, Telemarketing, B2B Cold Calling, Employee Relations, Computer Proficiency, Face to Face Sales, Face to Face Support, Marketing, Sports Marketing, Sports Media, Selling, Customer Service, Coaching, Management, Customer Experience, Customer Satisfaction, Sales, Social Media Marketing, Social Media
Education
Full Sail University 2012 — 2014
Bachelor of Science (BS), Sports Marketing and Media
Cincinnati Bell University
Amgen October 2014 - Present
Novartis Pharmaceuticals September 1997 - September 2014
Novartis Pharmaceuticals January 1997 - September 2014
Novartis Pharmaceuticals June 2004 - January 2011
Novartis Pharmaceuticals February 2001 - June 2004
Novartis Pharmaceuticals January 1999 - February 2001
Novartis Pharmaceuticals January 1997 - January 1999
Forest Pharmaceuticals January 1996 - January 1997
AT&T Mobility November 1994 - January 1997
Skills
Experienced Sales..., Account Management, Client Rapport, Data Analysis, Growth Strategies, Sales Presentations, Sales Growth, Recognition Awards, Sales Force Development, Neurology, Sales, Hospital Sales, Endocrinology, Business Development, Gastroenterology, Sales Operations, Managed Care, Product Launch, Rheumatology, Cardiology, Pharmaceutical Sales, Pharmaceutical Industry
Education
George Mason University
Bachelor's degree, Psychology
Old Dominion University
Cardinal bank November 2014 - Present
TRAK Companies November 2013 - October 2014
AT&T Mobility June 2012 - October 2013
Chico's FAS Inc. July 2011 - April 2012
George Mason University February 2009 - December 2011
Skills
Microsoft Office, Research, Advertising, Laboratory, Data Analysis, Social Networking, Management, Leadership, Time Management, Sales, PowerPoint, Event Planning, Customer Service, Microsoft Excel, Public Speaking, Training, Microsoft Word
Education
George Mason University 2008 — 2011
BA of Communication, Interpersonal/ Organizational Communication
General Dynamics Information Technology February 2015 - Present
General Dynamics Information Technology February 2014 - February 2015
General Dynamics Information Technology July 2013 - February 2014
General Dynamics Information Technology December 2012 - July 2013
General Dynamics Information Technology February 2011 - December 2012
Fannie Mae June 2010 - February 2011
AT&T Mobility October 2008 - June 2010
Staples December 2007 - October 2008
Staples January 2007 - December 2007
Staples March 2006 - December 2006
Skills
Troubleshooting, Help Desk Support, Network Administration, Operating Systems, Microsoft Exchange, Citrix, CompTIA A+ Certification, Access, Windows 7, Computer Hardware, Technical Support, Windows Server, Active Directory, XP, Wireless Networking, Software Installation, Printers, Computer Repair, Unix, Customer Service, Databases, Security, Networking, Hardware, Windows Vista, Computer Network..., VoIP, Information Technology, Windows, Routers, CompTIA Security+, Cisco IOS, Cisco Routers, Juniper Switches, MPLS Networking
Education
Northern Virginia Community College 2008 — 2011
Associate of Science (A.S.), Information Technology
George Mason University 2005 — 2008
Stonewall Jackson High School 2001 — 2005
Advanced Diploma, IB Certificate
AT&T Mobility January 2011 - Present
Sprint Nextel February 2005 - January 2011
Sprint Nextel September 2003 - February 2005
Skills
RF Engineering, RF, CDMA, RAN, Telecommunications, DAS, LTE, 4G, UMTS, Fiber Optics, WCDMA, HSPA, Network Optimization, Network Design, Wireless Networking, 3G, Optimization, Management
Education
George Mason University 2009 — 2012
MBA, Management
North Carolina State University 1998 — 2002
Bachelor of Science, Electrical Engineering
Freeport-McMoRan Copper & Gold Inc. April 2012 - Present
AXA Equitable 2011 - January 2012
Guilford Agricultural Society 2010 - January 2012
WHUS 91.7 FM, University of Connecticut 2010 - May 2011
Connecticut Center for Economic Analysis 2009 - May 2011
AT&T Mobility December 2007 - July 2009
AT&T Mobility December 2007 - July 2009
PowerPhone, Inc October 2006 - November 2007
United Check Cashing & Financial Services June 2003 - July 2006
Education
University of Connecticut 2008 — 2011
BA, Economics, Business Administration
Gateway Community College
Associate's of Science, Accounting
University of Connecticut
Bachelor's of Art, Economics
AT & T March 2014 - Present
AT&T Mobility June 2011 - March 2013
toyota lift of los angeles 2013 - 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Computer Proficiency, Sales, Customer Service, Territory Account..., Team Building, Inventory Management, Microsoft Office, Social Media, Time Management, Strategic Planning, Customer Satisfaction, Team Leadership, Shipping, Transportation, Public Speaking, Leadership, Warehouse Management, Marketing, Training, Outlook
Education
University of Phoenix 2011 — 2014
Business management, Business
Fullerton College 2004 — 2006
inVentiv Health/Ranbaxy Pharmaceuticals 2014 - Present
inVentiv Health/Ranbaxy Pharmaceuticals October 2012 - December 2014
LEO Pharma February 2012 - July 2012
PharmaDerm March 2010 - January 2012
Schering-Plough October 2005 - March 2010
Town Planner of North Charlotte September 2004 - October 2005
AT&T Mobility May 2000 - February 2005
AT&T Global Services January 1999 - May 2000
Skills
Salesforce.com, Territory..., Territory Startup &..., Expert relationship..., Customer Loyalty..., Customer Segmentation..., Specialty Pharma, Direct Sales, Key Account Development, Pulmonology, Sales, Pharmaceutical Sales, Cold Calling, Pharmaceutical Industry, Sales Force Development, Sales Operations, Selling Skills, Diabetes, Dermatology, Allergy, Selling, Cardiology, OB/GYN, Podiatry, Managed Care, Endocrinology, Hospital Sales, Rheumatology
Education
The University Of South Carolina
BS, Exercise Physiology
Furman University
Kinesiology and Exercise Science
AT&T Mobility January 2013 - Present
AT&T Mobility July 2011 - January 2013
AT&T Mobility February 2008 - July 2011
AT&T 2008 - 2011
AT&T Mobility November 2006 - February 2008
AT&T Mobility July 2005 - November 2006
AT&T Mobility March 2005 - July 2005
Skills
Customer Satisfaction, Customer Service, Coaching, Sales Management, Retail, Hiring, Direct Sales, Wireless, Troubleshooting, Management, Customer Experience, Human Resources, Strategic Planning, Public Speaking, Performance Management, Account Management, Networking, Microsoft Office, Leadership, Training, Sales Operations, Cross-functional Team..., Customer Retention, Team Leadership, Sales, Quality Assurance, Program Management, Event Planning, Solution Selling, Product Management, Telecommunications, Call Centers, Vendor Management, Marketing, Sales Process, Cellular Communications, Team Building, Mobile Devices, Managed Services, Quotas, B2B, CRM, VoIP, Cold Calling, Employee Training, Process Improvement
Education
Morehead State University 1998 — 2002
Bachelors, Communication Production Management
Garrett College 1997 — 1998
AT&T Mobility January 2014 - February 2015
AT&T Mobility 2008 - 2013
AT&T Mobility 2001 - 2007
Skills
M2M, Wireless, Mobile Device Management, Cellular Communications, Enterprise Mobility, Mobile Technology, Solutions Marketing, HSPA, Sales Process, Managed Services, Unified Communications, SaaS, VoIP, Direct Sales, Mobility Solutions, Sales Cycle Management, Pipeline Development &..., Solutions Design, Client Relations, Account Management, Proposal Development, Needs Assessment, Return On Investment..., Revenue Generation, Mobile Devices, Strategy, Business Development, Mobile Applications, Mobile Marketing, Solution Selling, Telecommunications, Proposal Writing, Technology Needs...
Education
George Mason University
AT&T Mobility 2006 - Present
Redknee 2002 - 2003
T-Mobile 2000 - 2002
Motorola 1989 - 1997
BDM 1984 - 1989
Skills
Wireless, Mobile Devices, Telecommunications, Product Development, Financial Management..., Financial Forecasting, Mobile Communications, LTE, RF, Software Development, Management, Cellular Communications, Business Development, UMTS, CDMA
Education
George Mason University
Gordon Food Service July 2015 - Present
Erie Times-News January 2014 - June 2015
AT&T July 2013 - January 2015
AT&T Mobility October 2001 - June 2014
Jarecki Jewelers June 1995 - September 2001
Skills
Direct Sales, Coaching, Sales Management, Training, Leadership, Sales, Account Management, B2B, Business Development, Call Centers, Cold Calling, Customer Retention, Customer Experience, Customer Service, Customer Satisfaction, Employee Training, Income Statement, Inventory Management, Management, Marketing, Negotiation, New Business Development, Retail, Sales Operations, Sales Presentations, Sales Process, Selling, Social Networking, Strategic Planning, Team Leadership, Team Building, Time Management, Telecommunications, Wireless
Education
Gannon University 1992 — 1996
Bachelor of Arts (BA), Psychology
T-Mobile May 2014 - Present
T-Mobile 2014 - 2015
Clover Wireless January 2013 - June 2014
Clover Wireless January 2013 - January 2014
Motorola Mobility August 2011 - January 2013
AT&T Mobility April 2010 - August 2011
AT&T Mobility January 2009 - April 2010
AT&T Mobility January 2008 - January 2009
AT&T Mobility October 2006 - December 2007
AT&T Mobility March 2000 - October 2006
Skills
Solution Selling, Salesforce.com, Retail, Consultative Selling, Direct Sales, Cross-functional Team..., Team Leadership, Strategic Planning, Organizational..., Executive Management, Strategy
Education
George Fox University 1995 — 1997
Master of Business Administration (MBA), Business/Commerce, General
University of Portland 1988 — 1992
Bachelor of Arts, English, History
Freelance / Web & Graphic Design Services / Mobile Development June 2012 - Present
AT&T Mobility November 2010 - Present
Thompson Technology Group, Inc. January 2004 - October 2010
AT&T 2008 - 2010
AIM Technical Consulting August 2007 - 2010
Maxton November 2008 - November 2009
AIM technical August 2007 - August 2008
The Stowe Group 2008 - 2008
Tellabs 2007 - 2008
NPMI - Nanepashement Project Management, Inc August 2007 - December 2007
Skills
Wireless, Telecommunications, GSM, 3G, 4G, Analysis, CDMA, Cellular Communications, Customer Satisfaction, Databases, IP, Integration, LTE, Management, Marketing, Mobile Devices, Network Design, Project Planning, Program Management, RAN, RF, Testing, Training, Troubleshooting, UMTS, Vendor Management, VoIP, Wireless Networking, Anritsu Certified, ALU AAV Sprint Certified, Site Acquisition, Graphic Design, Web Design
Education
DeVry University 2000 — 2001
Computer Science
Pine Manor College 1998 — 2000
Criminal Justice / Pyschology
Full Sail University
Bachelor's degree (B.S), Mobile Development
Enuit LLC January 2011 - Present
AT&T Mobility January 2010 - January 2011
Reliant Energy October 2009 - January 2010
ERCOT August 2007 - September 2009
ZOOT Enterprises March 2004 - August 2007
Skills
PL/SQL, Data Warehousing, Database Design, ETL, SQL, Databases, Business Intelligence, Oracle, Data Modeling, Unix, SDLC, Microsoft SQL Server, Data Integration, Unix Shell Scripting, MySQL, Integration, XML, Business Analysis, Agile Methodologies, Relational Databases, Informatica, Requirements Analysis, Visio, Perl, Software Project...
Education
Montana State University-Bozeman 2001 — 2003
Master's degree, ECE
Fudan University
Bachelor's degree, ECE
Yucai Middle School
AT&T Mobility June 2013 - Present
First United Methodist Church 2000 - Present
AT&T January 2009 - June 2013
Sound Expressions December 2003 - December 2008
AccessPort 2001 - 2004
Skills
Photoshop, Troubleshooting, Telecommunications, Microsoft Office, Project Management, Microsoft Excel, Team Leadership, Networking, Leadership, Software Documentation, Project Planning, Computer Hardware, Team Building, Microsoft Word, Program Management, Process Improvement, PowerPoint, Windows, Sound, Video, Audio Engineering
Education
Full Sail University 1998 — 1999
AS, Recording Arts Technology/Technician
Santa Rosa Junior College
AT&T August 2015 - Present
AT&T March 2014 - July 2015
State of Alaska March 2014 - July 2015
AT&T September 2013 - March 2014
AT&T May 2011 - September 2013
AT&T January 2011 - May 2011
AT&T March 2009 - December 2010
AT&T Mobility September 2008 - February 2009
Videotimes, Inc. May 2005 - June 2006
Skills
Microsoft Office, Mobile Solutions, Sales, Telecommunications, Account Management, Siebel, Citrix, Excel, PowerPoint, Outlook, Apple, Android, Blackberry, Windows Mobile, Adobe Creative Suite, Final Cut Studio, After Effects, Professional Mentoring, Microsoft Excel, B2B, Networking, Training, Leadership, Wireless Mobility, Solutions Marketing, Sales Presentations, Wireless, Sales Management, Direct Sales, Management, Solution Selling, Sales Operations
Education
Alaska Pacific University 2012 — 2014
MBA, Information and Communication Technology
Full Sail University 2006 — 2008
Bachelor of Science (BS), Arts, Entertainment, and Media Management
AT&T Mobility February 2013 - Present
AT&T Mobility March 2011 - January 2013
AT&T July 2004 - April 2011
The Proven Method May 1996 - April 2003
Phoenix Systems, Inc. May 1988 - May 1996
Skills
Software Development, Oracle, Business Intelligence, JavaScript, SDLC, Visual Basic, Enterprise Software, Program Management, Teradata, SAS, Analytics, Databases, Data Analysis, Management
Education
Georgia State University - J. Mack Robinson College of Business 1982 — 1985
Masters, Business Information System
Fu Jen Catholic University
AT&T Mobility July 2010 - Present
AT&T Mobility April 2008 - June 2010
AT&T Mobility February 2008 - April 2008
AT&T Mobility October 2000 - February 2008
MCI WorldCom June 2000 - October 2000
Coca-Cola Bottling Co. Consolidated February 1989 - June 2000
Skills
Wireless, Direct Sales, Solution Selling, Telecommunications, Unified Communications, Military, New Business Development, Management, Leadership, Training, Marketing Strategy, Sales, Managed Services, Sales Operations, Negotiation, Customer Retention, Salesforce.com, Retail, Mobile Devices, Selling, Sales Process, M2M, Cold Calling, B2B, VoIP, Cellular Communications, Account Management, Strategic Partnerships, MPLS, SaaS, Co-location, Customer Experience
Education
AT&T University 2000 — 2015
Business/Commerce, General
Gaston College 1987 — 1987
Computer Science, 3.4
Administrative Specialty School 1985 — 1985
Honors, Office Administration, 4.0
Verizon Wireless September 2014 - June 2015
Ericsson September 2013 - September 2014
Alcatel-Lucent 2012 - 2012
Ericsson 2011 - 2012
SVBnet 2006 - 2011
AT&T Mobility 2003 - 2005
Skills
Wireless, Cellular Communications, Zoning, Site Development, CDMA, LTE, Telecommunications, WiMAX, Microwave, Contract Negotiation, Program Management, Vendor Management
Education
George Fox University
Master of Business Administration
Portland State University - School of Business
Bachelor of Science, Business Administration - Finance & Law
Francis J. Paulus Insurance Agency August 2014 - Present
Direct Online Marketing March 2014 - August 2014
JPMorgan Chase July 2012 - March 2014
AT&T Mobility August 2010 - April 2012
Changyou.com (US) Inc. June 2009 - January 2010
Harris Teeter August 2003 - October 2006
Skills
Sales, Animation, Creative Direction, Customer Service, Customer Satisfaction, Computer Animation, Photoshop, After Effects, Maya, Microsoft Office, Illustrator, Adobe Creative Suite, 3D Studio Max, Graphic Design, Dreamweaver, Lighting, Project Management, HTML, Storyboarding, Social Media, Illustration, Digital Photography, Visual Effects, Logo Design, Final Cut Pro, Microsoft Word, Advertising, PowerPoint, Art, Leadership
Education
Full Sail University 2007 — 2009
Computer Animation, Animation
PDQ Printing of Las Vegas, Inc. August 2013 - Present
YMCA of Greater Greenville - Teen Services Branch November 2008 - December 2012
Barack Obama's Campaign for Change - NCDP June 2008 - November 2008
Obama for America March 2008 - May 2008
Woodland Hills Church September 2007 - February 2008
AT&T Mobility March 2007 - September 2007
The Talking Phonebook October 2006 - February 2007
Sprint April 2004 - October 2006
Skills
Non-profits, Fundraising, Strategic Planning, Volunteer Management, Community Outreach, Program Management, Event Planning, Public Speaking, Change Management, Event Management, International..., Program Development, Nonprofits, Social Media, Management, Budgets, Strategic Communications, Public Relations, Government, Leadership, Training, Research, Politics, Community Organizing, Media Relations, Data Analysis, Team Building, Editing, Program Evaluation, Political Campaigns, Marketing, Grassroots Organizing, Customer Service, Team Leadership, Project Planning, Social Networking, Microsoft Office, PowerPoint, Speech Writing, Facebook, Social Media Marketing, Political Science, Press Releases, Qualitative Research, Human Resources, Legislative Relations, SPSS, Community Development, Policy, Public Policy
Education
Furman University 2011 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Destiny Bible College 2004 — 2006
Bachelor of Theology, Practical Theology
University of Nevada-Las Vegas
Doctor of Philosophy (Ph.D.), Political Science and Government
Greenville High School
Greenville High School
AT&T - Mobility and Home Solutions IT June 2005 - Present
Women Of Disctinction, Inc January 2007 - 2014
AT&T Mobility June 2005 - August 2009
Skills
Management, Sales, Telecommunications, VoIP, Leadership, Customer Service, Strategic Planning, Program Management, Project Planning, Project Management
Education
Frostburg State University 1978 — 1981
Bachelor of Science (BS), Speech Communications
AT&T Mobility March 2013 - Present
AT&T Mobility May 2007 - March 2013
EchoStar Corporation January 2007 - May 2007
eCustom.com November 2005 - April 2006
Culver Careers June 2005 - December 2005
Enterprise Rent-A-Car September 2001 - January 2003
Skills
Direct Sales, Customer Satisfaction, Customer Service, Retail, Account Management, Management, Sales, Recruiting, Talent Scouting, On the Job Training, Mentoring, Coaching, Team Leadership, Leadership Development, Creativity, Salesforce.com
Education
Franklin University 2000 — 2003
Bachelor of Science (BS), Business Administration and Management, General
University of Northern Colorado 1998 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Ashton Distributors December 2011 - Present
Davidus Cigars August 2009 - December 2011
AT&T Mobility February 2008 - August 2008
T-Mobile 2006 - 2008
Skills
Blackberry, iPhone, Sales Operations, Software Installation, Customer Service, Microsoft Office, Sales, Retail, Marketing Strategy, Sales Management, New Business Development, Merchandising, Account Management, Marketing, Team Leadership, Market Planning, B2B, Inventory Management, Social Media Marketing, Sales Process, Social Networking, Competitive Analysis, Negotiation, Product Development, Business Planning, Business Strategy, Key Account Management, Forecasting, Leadership, Business Development, Direct Sales, Team Building, Product Marketing, Advertising, Budgets, Management, Marketing Management, Pricing, Event Management, Online Marketing, Event Planning, Trade Shows, Customer Satisfaction, Training, Brand Management, Cold Calling, Social Media, Market Research, Strategy
Education
Shepherd University 2009 — 2011
BA, Business Administration
Frederick Community College 2006 — 2009
A.A, Business Administration
AT&T Mobility December 2011 - Present
AT&T Mobility March 2011 - December 2011
AT&T January 2009 - February 2011
Skills
Wireless, Telecommunications, LTE, Cellular Communications, UMTS, Mobile Devices, VoIP, GSM, IP, MPLS, 3G, 4G, Mobile Technology, Process Improvement
Education
Friends University 2003 — 2005
Bachelors, Business Management
AT&T Mobility April 2008 - Present
Prairie Band Casino Resort April 2006 - April 2008
Skills
Management, Customer Retention, Customer Service, Team Building, Wireless, Telecommunications, Troubleshooting, Networking, T1, Account Management, Managed Services, VoIP, Cellular Communications, Customer Experience, Team Leadership, Customer Satisfaction, Leadership, Process Improvement, Unified Communications
Education
Friends University
MBA, Business
Northern Trust December 2011 - Present
AT&T Mobility April 2011 - November 2011
Hughes Telematics, Inc. September 2010 - March 2011
Verizon Information Services December 2009 - August 2010
Unify Solutions Inc May 2008 - November 2009
Skills
PL/SQL, XSLT, JDeveloper, ADF, XML, Unix, Oracle Service Bus, Siebel, Java, Eclipse, HTML, Rational XDE, Visual Studio, CSS, Mainframe, Operations Management, Oracle Access Manager, Oracle SOA Suite, Accounts Payable, SOA, Oracle Fusion Middleware
Education
Gannon University 2007 — 2008
Master Of Science, Computer and Information Sciences, 3.75
Name TBD September 2015 - Present
T-Mobile February 2010 - Present
PrivSol January 2004 - Present
Team Privsol January 2004 - Present
AT&T Mobility June 2001 - July 2007
Coleman Powersports February 2001 - May 2001
Skills
Computer Hardware, Telecommunications, Cellular
Education
George Mason University
Mechanical Engineering
AT&T Mobility Sales AssistantAAA Northern California, Nevada & UtahMarch 2015 - Present
Kysmet Security & Patrol January 2014 - May 2015
Skills
Customer Service, Wireless, Management
Education
Gavilan College
Criminology, Criminal Justice/Safety Studies
Uber September 2014 - Present
Hewlett-Packard November 2013 - January 2015
Insight Global July 2013 - November 2013
Apex Systems October 2012 - April 2013
FedEx Express December 2011 - June 2012
Notorious Games L.L.C. March 2011 - December 2011
AT&T Mobility August 2008 - April 2009
McDonalds October 2002 - June 2008
CompUSA March 2005 - January 2006
Skills
Customer Service, Microsoft Office, Technical Support, A+ Certified IT..., Photoshop, Graphic Design, Adobe Creative Suite, PowerPoint, Microsoft Word, Microsoft Excel, Web Design, HTML, Training, Social Media Marketing, Public Speaking, Troubleshooting, Team Leadership, Technical Writing, Networking, Team Building, Sales
Education
Full Sail University 2010 — 2012
Game and Interactive Media Design
Universal Technical Institute of Arizona Inc 2007 — 2007
Automobile/Automotive Mechanics Technology/Technician
Groove Automotive February 2015 - Present
Groove Automotive April 2013 - February 2015
Groove Automotive January 2012 - April 2013
Groove Automotive April 2010 - July 2012
Apple Inc. August 2009 - April 2010
HVS August 2008 - February 2009
AT&T Mobility June 2007 - November 2008
Season's Enterprises March 1993 - October 2006
Skills
Sales, Sales Management, CRM, Networking, New Business Development, Management, Customer Service, Account Management, Customer Satisfaction, Building Relationships, Finance, Negotiation, Sales Process, Marketing, Team Building, Windows, Cisco Networking
Education
Front Range Community College 2007 — 2009
Business Administration and Management, General
AT&T Mobility 2002 - Present
AT&T May 1999 - Present
AT&T May 1999 - Present
Skills
Business Analysis, Retail, Team Building, Solution Selling, Telecommunications, Sales Operations, New Business Development, Account Management, Wireless, Customer Satisfaction, Sales Process, Customer Retention, B2B, Selling, Direct Sales, Sales Management, Salesforce.com, Strategic Partnerships, Managed Services, Product Marketing, Sales, Mobile Devices, Customer Experience, VoIP, Cellular Communications, Channel Partners, Marketing, Contract Negotiation, Forecasting, Quotas
Education
Frostburg State University 1982 — 1986
BS, Marketing
AT&T Mobility 2009 - Present
Skills
Direct Sales
Education
Full Sail University
Liceo de Arte y Tecnologia
Universidad Politécnica de Puerto Rico
AT&T Mobility March 2002 - Present
Ameritech March 1996 - March 2000
The NutraSweet Company March 1990 - March 1996
Skills
MS Office Suite, Cost Accounting, SQL
Education
Gateway Technical College 2000 — 2003
Associates Degree, Computer Programming
Western Illinois University 1981 — 1985
Bachelor of Business, Accounting
AT&T Mobility July 2010 - Present
Devons Jewelers October 2004 - October 2009
Skills
Wireless Services, Quotas, Wireless Solutions, Wireless, Wireless Business...
Education
Fresno City College
La Petite France Bakery January 2013 - Present
KEH Camera April 2011 - November 2012
AT&T Mobility February 2008 - August 2009
Skills
Studio Recording, Audio Engineering, Music Production, Music Industry, Live Recording, Digital Recording, Logic Pro, Microphones, Mac OS, Windows, Microsoft Office, Digital Media, Digital Photography, Computer Proficiency, Proficient Typing Skills, Photoshop
Education
Full Sail University 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Recording Arts Technology/Technician
AT&T Mobility June 2008 - Present
Skills
Direct Sales, Customer Retention, Solution Selling, Account Management, Sales Process, Salesforce.com, Managed Services, Telecommunications, Cold Calling, Sales Operations, Wireless, Sales, PowerPoint, Microsoft Excel, Microsoft Word
Education
Franklin University 1990 — 1991
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Indianapolis 1987 — 1989
undergrad, Marketing
AT&T October 2013 - Present
AT&T Mobility April 2008 - October 2013
AT&T Mobility January 2004 - March 2008
AT&T Mobility December 2003 - January 2004
Education
Fuller Theological Seminary 2012 — 2018
Master's degree, Theological and Ministerial Studies
University of Arizona 2001 — 2005
Bachelor of Arts (BA), Religious Studies
AT&T Mobility September 2010 - Present
Verizon Wireless 2001 - 2006
RHODES FURNITURE 1995 - 1998
Skills
Wireless, Managed Services, Solution Selling, Telecommunications, Direct Sales, Mobile Devices, Unified Communications, Customer Experience, VoIP, Customer Retention, Sales Management, Cellular Communications, Co-location, Telephony, M2M, Sales Process, Account Management, Sales Operations, Salesforce.com, MPLS, Management, Customer Service
Education
Franklin University 1992 — 1994
The Ohio State University 1990 — 1992