AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
Redfin May 2014 - Present
AT&T Mobility November 2009 - May 2014
AT&T Mobility April 2008 - November 2009
AT&T Mobility March 2005 - March 2008
AT&T Mobility October 2000 - March 2005
Skills
Engagement, Customer Service, Customer Retention, Microsoft Excel, Cross-functional Team..., Program Management, Wireless, Telecommunications, Project Management, Process Improvement, Business Analysis, Team Building, Training, Quality Assurance, Mobile Devices, Management, Troubleshooting, Leadership, Customer Satisfaction, Customer Experience, Coaching, Call Centers, Analysis, Account Management
Education
Rockwell Institute 2014 — 2014
Shoreline Community College 1997 — 1999
AA
Mountlake Terrrace High School 1994 — 1997
Mendenhall Photo May 2010 - Present
Century 21 GKA December 2011 - July 2012
Z57 Internet Solutions August 2011 - October 2011
AT&T Mobility January 2011 - May 2011
South Dakota State Fair May 2007 - September 2009
Ace Realty May 2007 - July 2007
Skills
Photoshop, Photography, Photo Editing, Online Marketing, Online Advertising, HTML + CSS, Lightroom, Dreamweaver, Web Design, Web Analytics, Website Development, Digital Photography, Commercial Photography, Brand Development, Facebook, Graphic Design, Marketing Strategy
Education
South Dakota State University 2011 — 2015
Entrepreneurial Studies, Economics
South Dakota State University
Entrepreneurship/Entrepreneurial Studies, Economics
XenoPort, Inc. September 2014 - Present
Bristol-Myers Squibb April 2013 - February 2014
Publicis Touchpoint Solutions, Inc. February 2012 - February 2013
Endo Pharmaceuticals August 2007 - September 2010
AT&T Mobility October 1998 - June 2006
Skills
Experienced, Customer Focused, Goal Oriented, Pain Management, Entrepreneurship, Accountability, Team Motivator, Pharmaceutical Sales, Product Launch, Business Acumen
Education
University of Rio Grande and Rio Grande Community College 2008 — 2010
MBA, Business Adminstration
Shawnee State University 2001 — 2006
Bachelor of Science, Business Administration
Self-employed Sales ManagerUnity Auto Sales Of Florence ,incFebruary 2012 - Present
Radio Shack October 2010 - May 2011
AT&T Mobility July 2007 - October 2010
Skills
Sales Management, New Business Development, Marketing Strategy, Entrepreneurship, Automotive, Business Strategy, Product Development, Strategic Planning, Team Building, Marketing, Start-ups, Small Business, Negotiation, Automobile, Sales, Coaching, Social Media Marketing
Education
South Carolina State University 2003 — 2005
Psychology
Tech Mahindra August 2011 - Present
AT&T Mobility 2012 - 2013
Zensar November 2007 - August 2011
Hurix Systems 2005 - 2007
Magnet Technologies August 2003 - October 2005
Skills
HTML 5, MySQL, jQuery, Android, Ruby on Rails, OOP, Mobile Applications, Web Applications, User Experience, MongoDB, Testing, Open Source, XML, Web Services, Java Enterprise Edition, Requirements Analysis, Oracle, Core Java, PL/SQL, JavaScript, Struts, Software Project..., Spring, jQuery Mobile, PhoneGap, Mobile Web Design, Mobile Interface Design, Agile Methodologies, Java, CSS, PHP
Education
Shivaji University 2001 — 2003
AT&T May 2011 - Present
AT&T Mobility January 2007 - June 2011
Circuit City Stores Inc. June 1998 - November 2007
Stereo in Dash October 1994 - June 1998
Skills
Wireless, Direct Sales, Telecommunications, Quotas, Solution Selling, Customer Satisfaction, Sales Operations, Sales Management, Customer Experience, Sales Process, Account Management, Sales, M2M, Retail Sales, Mobile Devices, Selling, Cold Calling, Call Centers, Marketing, Retail, Customer Service, VoIP, Sales Presentations, Cellular Communications, Team Leadership, Managed Services, Strategic Partnerships, Product Marketing, Team Building, Product Management, P, Training, Inventory Management, Profit, Merchandising, Contract Negotiation, Mobile Technology, Lead Generation, Store Management, Product Launch, Loss Prevention, Marketing Strategy, IP, Event Planning, Recruiting, Process Improvement, Strategic Planning, Visual Merchandising, Social Networking, Unified Communications
Education
Sinclair Community College
Radiologic Technology/Science - Radiographer
Wright State University
AT&T Mobility July 2009 - Present
AT&T Mobility Network Planning & Engineering 2009 - 2013
AT&T Mobility 2009 - 2012
Rose Fresh Produce August 2006 - July 2009
Perry Electric February 2003 - June 2006
Skills
GAAP, Project Management, Microsoft Office, Budget Preparation, Business Analysis, Financial Analysis, Financial Planning, Financial Modeling, Managerial Experience
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Business
Sonoma State University 1991 — 1993
Bachelor of Business Administration (B.B.A.)
Legal & General August 2015 - Present
Liberty Mutual Insurance January 2011 - Present
AT&T Mobility June 2009 - January 2011
Skills
Insurance, Homeowners, Life Insurance, Umbrella Insurance, Fixed Annuities, Universal Life, Finance, Employee Benefits, Investments, Term Life Insurance, Auto Insurance, Homeowners' Insurance, Condo Insurance, Tenants' Insurance, Motorcycle Insurance, Recreational Vehicle..., Disability Insurance, Casualty, Property & Casualty..., Liability, 401k, Health Insurance, Professional Liability, Commercial Insurance, Underwriting, Customer Service, Workers Compensation, Long-term Care, Sales, General Insurance, Management, Series 6, Risk Management, Retirement Planning, Cold Calling, Retirement, Small Business, Commercial Lines, Mortgage Lending, Financial Services, Account Management, Renters, Customer Retention, Loans, Strategic Financial..., Health Savings Accounts, Claim, Condos, Agents, Leadership
Education
Shippensburg University of Pennsylvania 2005 — 2009
Political Science
Wells Fargo Home Mortgage April 2014 - Present
Wells Fargo Home Mortgage August 2013 - April 2014
Cricket Communications March 2013 - July 2013
Cricket Communications November 2012 - February 2013
Cricket Communications August 2010 - November 2012
Cricket Communications June 2005 - August 2010
AT&T Mobility 2002 - 2005
Skills
Wireless, Broadband, Telecommunications, Mobile, Vendor Management, EVDO, LTE, CDMA, 4G, Mobile Devices, Cross-functional Team..., Program Management, Cellular Communications, UMTS, Project Management, GSM, Leadership, 3G, Product Management, IP, Microwave, Mobile Communications, Integration, Network Design, WCDMA, Software Development, Mobile Technology, RF, SS7, VoIP, RF Engineering, WiMAX, PMP, Customer Experience, Go-to-market Strategy, Business Process, Management, Enterprise Software, System Deployment, Computer Network..., WiFi, Business Analysis, HSPA, 3GPP, Ethernet, GPRS, RAN, SIP, Wireless Networking
Education
Simpson College
Lookout July 2014 - Present
AT&T Mobility December 2006 - July 2015
Circuit City 2004 - 2006
Skills
Sales, Management, Customer Service, Technical Services, Mobile Devices, Windows, iOS, Android
Education
Sonoma State University 2005 — 2008
Associate's Degree, Business Administration and Management, General
Sierra College 2003 — 2005
Associate's degree, History
AT&T Services March 2012 - Present
AT&T Services August 2009 - March 2012
AT&T Mobility September 2005 - August 2009
AT&T Mobility June 2004 - September 2005
AT&T Mobility October 2003 - June 2004
AT&T Mobility September 2000 - October 2003
AT&T Mobility June 1998 - September 2000
Skills
Analytics, Process Improvement, Innovation Management, Cross-functional Team..., Telecommunications, Wireless, Call Center, Six Sigma, SQL
Education
Shorter University-College of Adult & Professional Programs
Master of Business Administration (M.B.A.); Summa Cum Laude, Sigma Beta Delta member
Asurion August 2014 - Present
AT&T Mobility May 2012 - August 2014
AT&T December 2011 - June 2012
Tina Chung SAT Coaching August 2010 - December 2011
Korea Senior Management Institute June 2007 - August 2011
Skills
Cold Calling, Telecommunications, Solution Selling, Wireless, Sales Process, Account Management, Sales, Marketing, Time Management, Customer Service, Market Research, Social Media Marketing, Selling, Sales Operations, Customer Retention, Strategic Partnerships, Direct Sales, Customer Satisfaction, Leadership, Unified Communications, Sales Management, B2B, Salesforce.com, Team Leadership, Managed Services, Sales Presentations, SaaS, Mobile Devices
Education
Erickson Coaching 2014 — 2015
Art and Science of Coaching
Smith College 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Seoul International School 2002 — 2006
High School Diploma
AT&T Mobility October 2009 - Present
AT&T Mobility October 2007 - October 2009
LexisNexis October 2001 - July 2004
NCR Corporation August 1997 - October 2001
Skills
Excellent..., Considerable attention..., CRM, Leadership, Sales, Sales Management, Management, Training, Sales Operations, Selling
Education
Sinclair Community College
Communications
AT&T Mobility December 2013 - Present
AT&T Mobility June 2000 - December 2013
Skills
Confidentiality, Project Management, Event Planning, Microsoft Office, Communication Skills, Coordinating Events, Internal Communications, Customer Service, Telecommunications, Wireless, Customer Retention, Customer Satisfaction, Customer Experience, Account Management, Sales Operations, Microsoft Excel, Microsoft Word, Bookkeeping, Community Outreach, PowerPoint, Microsoft Publisher, Data Entry, Team Building, Management, Direct Sales, Mobile Devices, Retail, Sales, Project Planning, Solution Selling, New Business Development, Unified Communications, Salesforce.com
Education
Skagit Valley College 1980 — 1982
Accounting, Business Administration and Management, General
AT&T Mobility April 2011 - Present
Honeywell Aerospace August 2008 - April 2011
Berlitz Language Center January 2006 - March 2009
Johnson & Johnson April 2007 - August 2008
Centennial Wireless July 2005 - February 2006
Blockbuster Video February 2004 - July 2005
Skills
Fully bilingual English, Project Management, Strategic Planning, Leadership, Customer Service, Data Analysis, People Skills, Goal Oriented, Train the Trainer, Six Sigma, Cost Management, Public Speaking, Contract Negotiation, Marketing Strategy, Telecommunications, Budgets, Wireless, Business Planning, Program Management, Project Planning, Management, Analysis, Customer Satisfaction, Sales, Process Improvement, Sales Management, Sales Operations, Training, Customer Retention, Cross-functional Team..., Vendor Management, Direct Sales, Account Management
Education
Inter American University of Puerto Rico 2005 — 2008
BBA, Marketing
Universidad Interamericana de Puerto Rico 2005 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Seton Hall University 2002 — 2003
College Courses, Diplomacy & International Relations
Seton Hall University
Keller Williams Realty, Inc. May 2014 - Present
Keller Williams NY Realty August 2014 - March 2015
Rita's Italian Ice 2006 - 2008
The Staubach Company 2004 - 2006
AT&T Mobility 2004 - 2004
AT&T Mobility 2001 - 2004
Prologis 2000 - 2001
St. Andrew Bay Resort Management Company March 1996 - December 1999
Skills
Lease Negotiations, Lease Terminations, Retail Site Selection, Lease Administration, Lease Documentation, Lease Audit, Contract Negotiation, Office Administration, Buyouts, Real Estate Transactions, Corporate Real Estate, Commercial Real Estate, Real Estate, Leases, Property Management, Tenant, Location Intelligence, Real Estate Development, Landlords, Real Estate License, Shopping Centers, Disposition, Facilities Management, Selling, Relocation
Education
Rutherford High School
International Baccalaureate
Shorter University-College of Adult & Professional Programs
Strategic Telecom Solutions December 2005 - Present
Verizon Wireless January 2004 - December 2005
AT&T Mobility June 2003 - January 2004
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, Channel, Salesforce.com, Mobile Device Management, Strategic Partnerships, Account Management, Sales Management, Wireline, Telecom Expense..., Sales Process, B2B, SaaS, Business Development, Business Strategy, CRM, Call Centers, Cellular Communications, Channel Partners, Cloud Computing, Co-location, Contract Negotiation, Customer Retention, Enterprise Software, Go-to-market Strategy, IP, Key Account Management, Leadership, MPLS, Managed Services, Management, Mobile Devices, Mobile Technology, New Business Development, Product Management, Professional Services, SIP Trunking, Sales, Sales Operations, Sales Presentations, Selling, Start-ups, Strategy, Team Leadership, Training, Unified Communications, Vendor Management, VoIP
Education
Seton Hall University 1991 — 1995
Bachelor of Business Administration (BBA), Finance, General
Palmetto GBA 2009 - 2012
AT&T Mobility February 2008 - July 2008
Skills
PC, Microsoft Office, Microsoft Excel, Photoshop, Management, Processes Development, Quality Assurance, Data Analysis, Training, Writing, Analysis, Technical Writing, Business Analysis, Outlook, Testing, Process Improvement, Customer Service, HTML, Teamwork, Data Entry, Leadership, Team Building, Windows 7, Help Desk Support, XP, Microsoft Word, Dreamweaver, Windows Vista, PowerPoint, Windows, Troubleshooting, Technical Support, Wireless, Editing, Printers, Scanners, Microsoft Office 2007, Spreadsheets, Phone Etiquette, Blogging, Creative Writing, Adobe Acrobat, Visio, Software Documentation, Access
Education
Southern New Hampshire University 2013 — 2014
Bachelor of Arts (BA), Creative Writing
Shawnee State University 1995 — 1998
AT&T Mobility September 2011 - Present
Feys II, DBA McDonald's March 2011 - September 2011
Sears Holdings Corporation July 2009 - April 2010
Aaron's, Inc February 2008 - April 2009
Douglas Carpet Center March 2007 - February 2008
Milliken & Company July 2002 - March 2007
Skills
Call Center, Wireless Services, Wireless Solutions, Sales Management, Retail Management, Visual Merchandising, Planograms, A/R collections, Employee Hiring, Disciplinary, Restaurant Management
Education
Floyd College 1992 — 1993
Business Administration and Management, General
Shorter College 1988 — 1990
Public Relations/Image Management
Apex Communications - Arkansas' Largest Authorized AT&T Retailer January 2015 - Present
AT&T Mobility 2011 - Present
ATT Mobility 1999 - Present
GEICO 1991 - 1999
Skills
Wireless, Telecommunications, Mobile Devices, Cellular Communications, LTE, Customer Experience, Sales Operations, Direct Sales, Customer Retention, Mobile Technology, Solution Selling, Vendor Management, Account Management
Education
Shepherd University 1985 — 1990
Political Science, Political Science and Economics
AstraZeneca June 2006 - Present
Warwick Valley Central School District July 2013 - Present
Independent Consultant September 1996 - Present
New York Football Giants August 1996 - December 2008
AT&T Mobility 1999 - 2006
AT&T Mobility 1998 - 1999
Skills
Telecommunications, Customer Retention, Pharmaceutical Sales, Customer Satisfaction, Pharmaceutical Industry, Cardiology, Managed Care, Call Center, Wireless, Sales Management, Solution Selling, Account Management, Cold Calling, Sales, Cross-functional Team..., Direct Sales, Selling, Sales Operations, Training, Product Launch, Call Centers, New Business Development, Management, Leadership
Education
Seton Hall University 1993 — 1996
BS, Management
Garnet Valley Soccer Club January 2007 - January 2014
AT&T Mobility September 2011 - October 2012
AT&T Mobility January 2004 - January 2011
AT&T Mobility January 2000 - January 2004
AT&T Mobility January 1997 - January 2000
MOBILECOMM January 1996 - January 1997
MOBILECOMM January 1993 - January 1996
Skills
Sales Management, Solution Selling, Account Management, Direct Sales, Customer Retention, Telecommunications, New Business Development, Channel, Sales Process, Sales Operations, Sales, B2B, Strategic Partnerships, Strategic Planning, Presentations, Channel Strategy, Team Leadership, Project Planning, Project Management, Wireless, Key Account Management, Retail, Program Management, Cross-functional Team..., Management, Budgets, Leadership, Managed Services, Forecasting, Training, Selling, Contract Negotiation, Cold Calling, Mobile Devices, Channel Partners, Coaching, Customer Satisfaction, Product Marketing, Product Development, Customer Experience, Business Development, Negotiation, Team Management, CRM, Start-ups, Competitive Analysis, P&L Management, Product Management
Education
Shippensburg University of Pennsylvania 1988 — 1991
BSBA, Marketing
Shippensburg University
Bachelor of Science; BSBA, Business Administration
AT&T Mobility February 2013 - Present
AT&T Mobility April 2011 - February 2013
AT&T Mobility May 2005 - April 2011
Skills
Cellular Communications, Wireless, Telecommunications, Leases, Contract Negotiation, Real Estate, Zoning, Contract Management, Negotiation, Microsoft Office, Project Management, Licensing, 4G, LTE, CDMA, Vendor Management, UMTS
Education
University of Central Florida 2008 — 2010
Bachelors, Accounting
Seminole Community College 2006 — 2008
AA, Accounting
AT&T April 2013 - Present
Comcast Business Class September 2012 - March 2013
Georgia Elite 18 Gold 2004 - 2013
at&t June 2011 - September 2012
AT&T Mobility May 2010 - June 2011
GT Partners LLC March 2009 - April 2010
AT&T June 2006 - February 2009
AT&T 2003 - 2006
AT&T 2002 - 2003
AT&T 2001 - 2002
Skills
Solution Selling, Managed Services, Direct Sales, Telecommunications, Unified Communications, Wireless, Account Management, MPLS, Sales Operations, Sales Process, VoIP, Channel, Business Development, CRM, Cold Calling, Customer Satisfaction, Enterprise Software, Leadership, Management, Product Management, Sales, Sales Management, Selling, Strategy
Education
Shorter College 1994 — 1999
Business Management
AT&T Mobility June 2013 - Present
AT&T Mobility July 2012 - June 2013
UniTek Global Services July 2011 - June 2012
Unitek Global Services July 2010 - July 2011
General Dynamics Information Technology May 2007 - July 2010
C.A.S Logistics Corporation September 2004 - May 2007
Skills
Budgeting, Forecasting, Financial Modeling, Budgets, Project Management, Analysis, Management, Financial Analysis, Business Development, Finance, Operations Management, Process Improvement, Payroll, Software Documentation, Telecommunications, Mergers & Acquisitions, Cross-functional Team..., Auditing, Internal Audit, Variance Analysis, Time Management, Vendor Management, Business Analysis, Accounting, Leadership, Program Management, Project Planning
Education
Seton Hall University 2003 — 2008
B.S. in Economics
Reinsurance Group of America, Incorporated July 2015 - Present
Laird April 2014 - July 2015
Hussmann October 2011 - April 2014
Ingersoll Rand July 2007 - October 2011
AT&T Mobility May 2005 - July 2007
National Personnel Placement Services (“NPPS”) April 2001 - May 2005
Skills
Sourcing, Talent Management, Technical Recruiting, Hiring, Applicant Tracking..., Recruiting, Interviews, Human Resources, Talent Acquisition, Employee Relations, Management, Temporary Placement, Personnel Management, Training, Succession Planning, HR Policies, Onboarding, Leadership, Employer Branding, Labor Relations, Workforce Planning, HRIS, College Recruiting, Benefits Administration, Organizational..., PeopleSoft, Strategic Planning, Performance Management, Executive Search, Employee Engagement, Employee Benefits, Internet Recruiting, New Hire Orientations, Deferred Compensation
Education
Webster University 2008 — 2011
MA, Human Resources
South Dakota State University 1988 — 1992
BS, Economics
Wildlife Companions June 2013 - Present
Black Rock City September 2010 - Present
Black Rock City August 2009 - Present
Winter Heavy Industries LLC January 2009 - Present
PopCap Games August 2007 - January 2009
at&t mobility May 2007 - July 2007
Cisco Systems October 2004 - July 2007
Cisco Systems 1998 - 2007
Wildlife Companions, Inc March 2000 - July 2006
Cisco Systems, Inc October 2001 - October 2004
Skills
Purchasing, Vendor Relations, Planning, Unix, Research, Troubleshooting, Process Improvement, Customer Relations, Team Building, Change Management, Customer Service, Team Leadership, Documentation, Problem Solving, Negotiation, Strategic Planning, Budgeting, Operations Management, Team Management, Account Management, Requirements Analysis, Vendor Management, Inventory Management, Mentoring, MS Project, Mediation, Budgets, Software Documentation, Project Planning, Project Management, Program Management, System Administration, Data Center, Management, Cisco Technologies, Linux, Coaching, Training, Integration, Security, Technical Support, Leadership, CRM, Business Development, Strategy, Testing, Cross-functional Team..., Start-ups, Software Development, Product Management
Education
Stanford University 2011 — 2012
SAPM, Project Management
Landmark Education 2007 — 2012
Management
Cascadia Community College 2009 — 2010
English, Global Business, Sociology
Solano Community College 2005 — 2006
English
Interactive Resources, LLC / Fanatics, Inc. October 2014 - November 2014
Express Scripts September 2013 - July 2014
Convergys / Netcracker October 2010 - September 2013
Infoteckbiz June 2009 - October 2010
AT&T Mobility December 2009 - June 2010
AT&T Mobility June 2006 - November 2009
AT&T Mobility 2005 - 2006
Blockbuster 1999 - 2005
Allegra Print & Imaging 1994 - 1999
Skills
Training, SDLC, Oracle, Unix, Microsoft Excel, Software Documentation, SQL, Software Project..., Access, System Administration, User Acceptance Testing, Program Management, Management, Databases, Perl, Testing, Process Improvement, Requirements Gathering, Requirements Analysis, Business Analysis, Integration, Telecommunications, PMP, Unix Shell Scripting, Data Warehousing, Visio, SharePoint, PL/SQL, Quality Assurance, Analysis, Project Management, Solution Architecture, Networking, MS Project, IBM iSeries, Disaster Recovery, Agile Methodologies, Troubleshooting, Business Intelligence, ITIL, Vendor Management, Systems Analysis, Microsoft SQL Server, Leadership, Software Development, Visual Basic, Enterprise Architecture, Business Process, Crystal Reports, DB2
Education
University of Toronto Mississauga 1979 — 1987
Computer Science
Seneca College of Applied Arts and Technology
Conputer science
We Buy Any Car.Com February 2013 - March 2014
AT&T Mobility September 2009 - February 2013
Courtesy Chrysler Jeep October 2006 - July 2008
Colonial Hyundai January 2002 - June 2005
Education
Shippensburg University of Pennsylvania 1999 — 2000
West chester Henderson 1995 — 1999
Elders Elves January 2014 - Present
Bank of America December 2013 - August 2014
Bank of America August 2010 - May 2012
AT&T Mobility November 2008 - May 2010
AT&T Mobility October 2006 - March 2010
ISoldIt 2006 - 2006
Gamestop 2005 - 2006
The Solano Athletic Club 2005 - 2006
City of Fairfield 2005 - 2006
Trader Joes 2003 - 2004
Skills
Customer Satisfaction, Customer Service, Customer Escalation..., Customer Experience, Customer Retention, Retail Sales, Retail, Sales, Inventory Management, Time Management, Sales Management, Merchandising, Team Leadership, Leadership, Training, Microsoft Office, Computer Proficiency, Marketing, Food Service, Therapeutic Recreation
Education
University of Phoenix 2007 — 2009
Bachelors, Business Management and Marketing
Solano Community College 2004 — 2007
ASSOC, General Education
AT&T Mobility June 1994 - Present
Skills
Wireless, Telecommunications, Solution Selling, Mobile Devices, Customer Retention, Account Management, LTE, Call Center, Customer Satisfaction, Vendor Management, Customer Experience, Channel, Cross-functional Team..., Product Management, Sales Process, B2B
Education
Seton Hall University 1991 — 2005
Bachelor of Science (B.S.), Business/Corporate Communications
Paramus Catholic High School 1987 — 1991
Ericsson December 2014 - Present
inCode Telecom Group September 2012 - December 2014
AT&T Mobility December 2011 - September 2012
Ericsson August 2010 - December 2011
Ericsson June 2010 - December 2011
CapRock Communications - A Subsidiary of Harris Corporation May 2009 - June 2010
University of Texas at San Antonio - Telecommunication and Photonics Lab December 2007 - December 2008
Mobilink December 2005 - August 2007
Aircom International February 2005 - October 2005
Skills
LTE, GSM, UMTS, RF Engineering, Satellite Communications, iOS development, Product Management, Product Marketing, Strategic Planning, Business Strategy, Business Process..., Vendor Management, Product Development, Start-ups, Heterogeneous Networks, Business Development, Technical Sales..., Technical Presentations, Technical Leadership, Marketing Strategy, Distributed Antenna..., WiMAX, Wireless, Open Source Software, 4G, Cellular Communications, TEMS, RF, MapInfo, Telecommunications, Optimization, TEMS Investigation, RF Planning, RF design, Drive Test, RAN, 3G, Actix, GPRS, Fiber Optics, Antennas, Nemo, Atoll, Transmission, Pathloss, Network Design, Network Optimization, WCDMA, Testing, BSS
Education
The Johns Hopkins University - Carey Business School 2014 — 2017
Master's Degree, Technology Strategy and Management
The University of Texas at San Antonio 2007 — 2008
Master of Science (MS), Electrical, Electronics and Communications Engineering
Sir Syed University of Engineering and Technology 2002 — 2006
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Greenway Health April 2015 - Present
Greenway Health December 2012 - April 2015
Greenway Health June 2011 - December 2012
AT&T Mobility January 2004 - May 2011
Skills
Software Documentation, Healthcare Information..., EHR, Salesforce.com, Technical Support, Troubleshooting, Access, Quality Assurance, SharePoint, Microsoft SQL Server, HIPAA, SQL, Customer Support, Hiring, Interview Preparation, Interviewing Skills, Patient Advocacy, Customer Service
Education
Shorter University
Business Administration and Management, General
AT&T Mobility August 2006 - Present
Simon Property Group 1999 - 2006
Skills
Contract Negotiation, Wireless, Strategic Partnerships, Management, Mobile Devices, Team Leadership, Leadership, Strategic Planning, Project Management, Team Building, Account Management, Customer Service
Education
Shorter University-College of Adult & Professional Programs
Master of Business Administration (MBA)
University of Tennessee-Knoxville
Bachelor of Arts (B.A.), English
Safeway April 2012 - September 2012
Avon November 2008 - November 2011
Premera Blue Cross June 2006 - February 2008
AT&T Mobility September 1997 - April 2004
Skills
Restaurants, Cooking, Management, Marketing, Sales, Negotiation, Real Estate, Event Planning, Customer Service, Customer Satisfaction, Social Networking, Time Management
Education
Shoreline Community College 1993 — 1995
Associate of Arts and Sciences (AAS), Psychology/ General Studies
Inglemoor 1989 — 1991
Diploma, General
AT&T Mobility March 2014 - Present
Combined Insurance July 2013 - Present
F2Onsite March 2013 - July 2013
Verizon Wireless February 2001 - July 2010
Embassy Suites October 1999 - November 2000
Fastan Salon January 1996 - January 1998
Bally’s Total Fitness January 1994 - January 1996
Skills
Recruiting
Education
Skagit Valley College 2010 — 2012
Advanced Technicial Arts, Computer Information Systems, 2.95
Interlake High School 1983 — 1986
Diploma, Generel
Quality Floor Covering January 2003 - Present
Dayton OnSite April 2012 - March 2014
AT&T Mobility August 2009 - December 2011
Skills
Troubleshooting, Laptops, Windows support, Remote Desktop, Blackberry, Norton Ghost, Network Cards, Antivirus, Virtual Assistance, windows, Windows Server, Windows 7, Windows Vista, Windows Mobile, Windows Azure, Windows Administration, Network Administration, Digital Printing, Problem Solving, Desktop Computers, Windows Desktop..., Customer Service, Social Media Marketing, Networking, Technical Support, Hardware, Network Security, Android, Android Development, Android SDK, Tablets, Tablet PC, Webmaster Services, Computer Repair, PC building, Windows, Hardware Support, Active Directory, Operating Systems, Servers, Printers, Dell Computers, System Administration, VoIP, Remote Access, A+ Certified
Education
Sinclair Community College 1996 — 1997
Fairborn High School 1982 — 1986
Qualcomm August 2012 - Present
Samsung Telecommunications America March 2012 - August 2012
AT&T Mobility June 2011 - March 2012
Research In Motion January 2011 - May 2011
Mobilink January 2008 - July 2009
Skills
GSM, UMTS, WCDMA, LTE, WiMAX, C++, Perl, Testing, Unit Testing, Test Planning, Test Automation, Manual Testing, Handsets, Mobile..., Android Testing, Blackberry Testing, TCP/IP, Routing Protocols, LAN Switching, GPRS, RF, Wireshark, Wireless
Education
University of Houston 2009 — 2011
Master of Technology, Engineering Technology - Network Communications
Sir Syed University of Engineering and Technology 2004 — 2008
BS, Electronic Engineering
AT&T Mobility June 2011 - Present
Walmart January 2011 - June 2011
Walmart December 2007 - December 2010
Walmart October 2006 - December 2007
Horizon Home Health September 2005 - September 2006
Youth Volunteer Corps August 2004 - August 2005
Education
Dixie State 2008 — 2011
Communication, BS w/Mass Communication Emphasis, Communication
Snow College 2005 — 2007
Associate of Science
SDL plc March 2014 - Present
Cinch Marketing and Communications Hong Kong April 2012 - January 2014
MyISquared June 2009 - January 2013
AT&T Mobility October 2006 - January 2012
Skills
Sales, Customer Experience..., Enterprise Software, Sales Management, Social Media, Inside Sales, Business Strategy, Business Development, Digital Marketing, Business Planning, New Business Development, Strategic Planning, Analytics, Customer Retention, Account Management, Market Analysis, Contract Negotiation, Team Leadership, Team Management, Consulting, Territory Management, Vendor Relationships, Satisfied Clients, Product Development, Market Development, Six Sigma, Digital Media, Marketing, Management, Salesforce.com, Strategy, Customer Experience
Education
Shenzhen University 2012 — 2013
Language Certification, Foreign Languages and Literatures, General
University of Indianapolis 2003 — 2008
Bachelor’s Degree, Marketing
University of Phoenix
Master of Business Administration (MBA), Technology
Times Union February 2012 - Present
The Kinderhook Group 2005 - February 2012
Bayer Pharmaceuticals February 2003 - April 2005
AT&T Mobility February 1992 - January 2003
Skills
eventer, skier, artist, Contract Negotiation, Social Media Marketing, Microsoft Office, Budgets, Ski, Sales, Marketing Strategy, Leadership, Strategic Planning, Real Estate, Online Marketing, Fundraising, Marketing, Online Advertising
Education
Skidmore College
Bachelor of Science (B.S.), Fine and Studio Arts
Bishop Fenwick
Alteryx, Inc. August 2015 - Present
AT&T Mobility July 2012 - August 2015
Alteryx, Inc. 2015 - 2015
Renfrew Institute for Cultural and Environmental Studies December 2011 - May 2012
Shippensburg University September 2011 - May 2012
Skills
Trimble Pathfinder..., Google Earth, GeoMap App, Grain Size Analysis, Surveying, Water Quality Testing, Microsoft Excel, Microsoft Word, Microsoft Outlook, ERDAS Imagine, MapInfo, Alteryx, Mobile Communications, Cartography, ESRI
Education
Shippensburg University of Pennsylvania 2009 — 2012
Bachelor of Science, Geoenvironmental Studies, GIS Certificate
T-Mobile October 2015 - Present
T-Mobile July 2014 - October 2015
T-Mobile September 2013 - July 2014
T-Mobile October 2012 - September 2013
AT&T Mobility 2011 - 2011
AT&T 2007 - 2010
Verizon Wireless 2003 - 2006
T-Mobile 2001 - 2003
Skills
Mobile Applications, Mobile Marketing, Solution Selling, Telecommunications, Consultative Selling, Managed Services, Contract Negotiations, Unified Communications, Sales Management, Salesforce.com, New Business Development, Wireless, B2B, MPLS, Cloud Computing, Mobility Solutions, Mobile, Team Leadership, Team Building, Lead Generation, Negotiation, WAN, Hosting, Mobile Devices, State & Local..., Selling, Strategy, Sales Operations, Marketing, Leadership, Go-to-market Strategy, Sales, Business Development, Strategic Planning, Professional Services, Sales Presentations, Management, Direct Sales, Call Centers, Mobile Technology, Strategic Partnerships, Customer Satisfaction, Sales Process, Cold Calling, Customer Retention, Integration, Training, VoIP, Account Management, IP
Education
South Dakota State University 1995 — 2000
Bachelor of Arts, Speech Communications and Theatre
Brandon Valley High School 1991 — 1995
LexisNexis October 2008 - Present
AT&T Mobility 2004 - 2008
RadioShack 2002 - 2004
Skills
Technical Writing, Oral Communications, Network Administration, Technical Training, Desktop Support, Mac OS X, Server Administration, Small Business Server, Technical Support, Computer Hardware, OS X, Laptops, Windows 7, XP, Printers, Windows Server, Wireless Networking, Servers, Help Desk Support, Software Documentation, Troubleshooting, Active Directory, TCP/IP, System Administration, Networking, Operating Systems, Databases, Visio, Windows XP, Windows, Red Hat Linux, VMware
Education
ITT Tech
Computer Networking
Sinclair Community College
MIS
AT&T Mobility August 2013 - Present
Kentucky State Capital January 2014 - May 2014
AT&T June 2012 - August 2013
Steak n Shake April 2008 - June 2012
Marketing Arts LLC May 2006 - April 2008
Skills
Customer Experience, Analytical Skills, Interpersonal Skills, Sales Process, Customer Retention, Team Leadership, Telecommunications, Wireless, Solution Selling, Managed Services, Direct Sales, Sales Operations, Networking, Account Management, Unified Communications, Sales, Customer Satisfaction, Cold Calling, Client Development, Legal Research, Computer Proficiency, Critical Thinking, Microsoft Office
Education
Eastern Kentucky University 2011 — 2013
Bachelor of Arts (BA), Political Science and Government
Somerset Community College 2008 — 2011
Associate of Arts (AA), Art/Art Studies, General
Lookout February 2014 - Present
Speck Products April 2012 - March 2013
Sprint November 2011 - April 2012
AT&T Mobility July 2011 - November 2011
AT&T Mobility May 2010 - July 2011
AT&T Mobility August 2009 - May 2010
AT&T Mobility November 2008 - August 2009
Skills
Sales, Marketing, Account Management, Coaching, Sales Operations, Sales Management, Strategic Planning, Merchandising, Leadership, New Business Development, B2B, Social Media, Sales Presentations, Management, Sales Process, Project Management, Field Marketing, Leadership Development, Training, Retail, Selling, Email Marketing, Team Leadership, Customer Satisfaction, Telecommunications, Business Development, Direct Sales, Team Building, Advertising, Outlook, Social Media Marketing, Start-ups, Channel Partners, Cross Channel Marketing, Strategy, Customer Service
Education
Sonoma State University 2009 — 2013
Bachelor of Science (BS), Business Administration, Marketing
UCSD Rady School of Management 2012 — 2013
ELEVATE Ambassador
AT&T Mobility November 2013 - April 2015
Vinculums July 2011 - August 2013
AT&T October 2007 - January 2009
AT&T May 2005 - October 2007
AT&T March 2004 - May 2005
AT&T January 2000 - March 2004
AT&T January 1998 - January 2000
AT&T March 1997 - January 1998
AT&T April 1986 - March 1997
Jim's Mobile Steam Cleaning January 1992 - July 1993
Skills
Wireless, Telecommunications, Six Sigma, Analysis, Training, T1, Vendor Management, VoIP, Ethernet, Troubleshooting, LTE, Call Center, GSM, IP, UMTS, Microwave, 3G, 4G, Network Design, Mobile Devices, Provisioning, Networking, DSL, MPLS, Fiber Optics, Optical Fiber, Testing, Cellular Communications, Computer Network..., CDMA, RAN, Frame Relay, ATM networks, Network Engineering, Wireless Networking, Switches, LAN-WAN, RF, Project Management, Management, Team Leadership
Education
ATT Centers for Excellence 1985 — 2008
Telecomminication, Telecommunications
Skyline College 1977 — 1978
Business, Psychology
Telx March 2013 - Present
AT&T Global Services June 2012 - March 2013
AT&T Mobility April 2005 - June 2012
AT&T Mobility, former Cingular Wireless January 2000 - April 2005
AT&T September 1996 - January 2000
Skills
Wireless, Solution Selling, Telecommunications, Direct Sales, Managed Services, WiFi, Data Center Colocation, Mobilty Applications, Colo, Customer Retention, Sales Process, Data Center, Management, Strategy, Sales Operations, Cold Calling, Strategic Partnerships, Unified Communications, Mobile Devices, SaaS, VoIP, Professional Services, Salesforce.com
Education
Seton Hall University 1991 — 1995
Seton Hall University
Bachelor of Science
South Plainfield High School
Avon February 2015 - Present
NOBLE HEALTHCARE March 2014 - Present
Pure Romance August 2013 - October 2014
1800flowers.com January 2014 - February 2014
Office Team October 2013 - October 2013
AT&T Mobility December 2009 - June 2013
InfoCision Management Corporation August 2007 - January 2010
Victoria's Secret January 2001 - October 2007
Skills
ABLE TO TYPE 45WPM, Bilingual-English/Spanis..., Organizational Behavior, Customer Satisfaction, Customer Service, Spanish, Administration, Call Centers, Customer Experience, Customer Retention, Sales, Team Leadership, Training, Telecommunications, Employee Training, Team Building, Microsoft Office, Public Speaking, Event Planning, Marketing, Social Media, Retail, Social Networking, Leadership, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Management, Social Media Marketing, Strategic Planning, Process Improvement
Education
Youngstown State University 2013 — 2020
CURRENTLY PURSUING A BUSINESS MANAGEMENT & SPANISH DEGREE
Sinclair Community College 2004 — 2005
AT&T mobility November 2013 - Present
MarketStar June 2013 - November 2013
Best Buy June 2007 - June 2013
Skills
Sales, Retail, Customer Experience, Mobile Marketing, Mobile Devices, Customer Service, Radio Host, News Reporter, Video Editing, Social Media Marketing, OS X, Social Networking, Film Production, Documentaries, Facebook, Merchandising, Social Media, Visual Merchandising, Advertising, Editing, Radio
Education
California State University-Hayward 2006 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Solano Community College 2006 — 2009
A.A in Liberal Arts and Social Science, Liberal Arts and Sciences/Liberal Studies
AT&T Mobility October 2012 - March 2013
Northwest Georgia Housing Authority May 2008 - June 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Budgets, Accounting
Education
Shorter University-College of Adult & Professional Programs 2011 — 2015
Coosa Valley Tech 2000 — 2004
Certificate, Accounting and Business/Management
AT&T Mobility
Skills
Leadership, Sales Management, Customer Service, Sales, Management, Microsoft Office, Customer Satisfaction, Retail, Telecommunications, Team Leadership
Education
Solano Community College 2003 — 2008
Business, Management, Marketing, and Related Support Services
Hogan Senior High School 1994 — 1998
Denali Advanced Integration May 2015 - Present
Radius Inc. - mobile.cloud.data.APIs October 2014 - Present
Radius 2014 - 2015
Radius 2014 - 2015
Radius 2014 - 2015
AT&T Mobility November 2011 - 2014
Medio Systems May 2011 - October 2012
TEKsystems March 2010 - May 2011
Microsoft February 2009 - February 2010
Trinity Lutheran Church January 2007 - February 2008
Skills
Test Planning, Quality Center, Regression Testing, User Acceptance Testing, Test Cases, Unix, Testing, Black Box Testing, Quality Assurance, Integration, Agile Methodologies, Test Automation, Software Quality..., Usability Testing, Web Testing, Scrum, JIRA, Mobile Devices, Manual Testing, Functional Testing, Android
Education
Luther Seminary 2002 — 2006
M.Div, Theology
South Dakota State University 1997 — 2001
Bachelor of Science (B.S.), Journalism, Religion and Philosophy
AT&T Mobility April 2013 - Present
Best Buy December 2012 - March 2013
DIRECTV (Choice advertising) May 2012 - December 2012
Skills
Sales, Sales Leadership..., POS, Competitive, Supervising, Training Management, Microsoft Office, Customer Service, Retail Sales, Retail, Cashiering, Training, Employee Training, Inventory, Store Operations, People Development, Solution Selling, Telephone Skills, Store Management, Direct Sales, New Hire Training, Customer Satisfaction, Customer Experience, Team Leadership, Telecommunications, Sales Process, Mobile Devices, Team Building, Wireless, Leadership, Customer Retention, Sales Operations, Inventory Management, Merchandising, Teamwork, Sales Presentations
Education
Solano Community College 2010 — 2014
TBA, Business Administration and Management, General
Rodriguez highschool 2008 — 2010
Graduated, high school diploma, General Studies
MarketSource April 2014 - Present
Target Mobile April 2011 - April 2014
EVO2 Verizon Wireless Premium Retailer February 2010 - June 2010
AT&T Mobility February 2008 - January 2009
Wireless Advocates, LLC May 2005 - December 2007
Best Buy Stores January 2004 - June 2005
Vivitone, Inc December 1998 - March 2004
Mosaic Sales Solutions June 2003 - January 2004
Skills
Cold Calling, Selling, Retail, Customer Satisfaction, Wireless, B2B, Scheduling, Small Business, Mobile, Territory, Sales Management, Sales Compensation, Merchandising, Stores, Consultative Selling, Customer Service, Inventory Management, Mobile Devices, Management, Business Development, Sales, Marketing, Training
Education
Solano Community College
Theatre Arts AA
Target June 2012 - Present
Best Buy June 2008 - June 2012
AT&T Mobility February 2008 - May 2008
Best Buy October 2005 - January 2008
Skills
Inventory Management, Customer Service, Hiring, Retail, Scheduling, Customer Satisfaction, Profit, Time Management, Merchandising, Microsoft Office, Supervisory Skills, Sales Management, Coaching, Problem Solving, Employee Relations, Payroll, Store Management, Sales, Employee Training, Human Resources, Income Statement, Training, Performance Management, Recruiting
Education
Shepherd University 2015 — 2016
Master of Business Administration (MBA), Public Administration
West Virginia University 2004 — 2008
Multidisciplinary Studies, Business Administration, Advertising, and Communications
NWGA DPH-CWSN Department April 2013 - Present
NWGA Public Health District 1-1 April 2012 - April 2015
AT&T Mobility December 2007 - January 2012
Skills
Cold Calling, Team Leadership, Customer Service, Sales, Customer Satisfaction, Direct Sales, Coaching, Team Building, Public Speaking, Leadership, Call Centers, Customer Retention, Account Management, Management, Training, Customer Experience, Microsoft Office
Education
Shorter University 2015 — 2017
Bachelor’s Degree, Human Services, General
Shorter University 2013 — 2015
Associate’s Degree, General Studies, 3.50
AT&T Mobility 2005 - Present
Robinson-Humphrey January 1996 - December 1999
Melita International 1991 - 1994
C&S Bank June 1987 - December 1988
Skills
Sarbanes-Oxley Act, Forecasting, Budgets, Analysis, Financial Reporting, Corporate Finance, Finance, Accounting, Process Improvement, Variance Analysis, Financial Analysis, Management, Customer Service, Strategic Planning, Microsoft Office, Vendor Management, Leadership, Telecommunications, Project Management, Program Management, Budgeting, Microsoft Excel, Auditing, Financial Accounting, Access, General Ledger
Education
University of Phoenix 2002 — 2004
MBA, Accounting
Shorter College 1998 — 2001
BSBA, Business Administration
Cogent Communications April 2014 - Present
phoup December 2014 - Present
Comcast Business Class, Metro Ethernet September 2011 - January 2014
AT&T Mobility August 2008 - September 2011
Verizon Wireless March 2005 - January 2008
SBC January 2003 - July 2004
MoreDirect June 2002 - January 2003
Amherst Corporate Computer Sales and Solutions March 1998 - June 2001
Skidmore College 1991 - 1995
Skills
Metro Ethernet, Mobility Solutions, Mobile Applications, Small Business, Direct Sales, Salesforce.com, Consultative Selling, Solution Selling, Selling, Sales Operations, Sales, Sales Process, Sales Presentations, Building Relationships, Enterprise Software, Start-ups, Cold Calling, Account Management, Solutions Marketing, Sales Management, Lead Generation, Strategy, B2B, Leadership, Networking, Management, SaaS, Telecommunications, Customer Retention, Unified Communications, Wireless, CRM, Customer Experience, M2M, PRI, Selling Skills, Private Line, MPLS, Long Distance, Co-location, Strategic Partnerships, Managed Services
Education
Skidmore College 1991 — 1995
BS, Dance
Washington Irving 1987 — 1991
Junior High
AT&T May 2013 - Present
AT&T Mobility November 2008 - April 2013
AT&T Mobility January 2007 - November 2008
AT&T Mobility June 2005 - December 2006
eStrategy3 September 2001 - May 2005
Verzon Wireless 2000 - 2001
GTE Wireless 1999 - 1999
GTE Communications 1998 - 1998
GTE Communications 1997 - 1997
FUTURECALL INNOVATIVE CONTACT SOLUTIONS 1996 - 1997
Skills
Cross-functional Team..., Telecommunications, Mobile Devices, Sales Operations, Strategic Planning, Merchandising, Mergers & Acquisitions, Wireless, Business Development, Business Process..., Project Management, Vendor Management, Vendor Relationships, Sales Management, Product Management, Customer Service, Call Centers, Competitive Analysis, Program Management
Education
Skidmore College
BS, Business Administration
The University of Dallas
MBA, Telecommunications
AT&T Mobility April 2013 - Present
AT&T Mobility February 2008 - March 2013
AT&T Mobility/Cingular Wireless 2006 - 2008
AT&T Wireless 1997 - 2006
AT&T Wireless 1995 - 1997
Institutional Investor, Inc. 1983 - 1994
Skills
Telecommunications, Wireless, Account Management, Customer Experience, Call Center, Vendor Management, Managed Services, Cross-functional Team..., Selling, CRM, Product Management, Management, Call Centers, Mobile Devices, Direct Sales, Solution Selling, Sales Operations, VoIP, Program Management, Customer Satisfaction, Cellular Communications, Team Leadership, Customer Retention, Unified Communications
Education
Seton Hall University 1979 — 1983
Bachelor of Arts, English and Communications
Manley Solutions, Inc. 2008 - Present
AT&T Mobility July 2000 - 2008
AT&T Mobility January 1995 - 2000
AT&T Mobility July 1992 - 1995
Boeing April 1985 - 1990
Skills
New Business Development, Selling, Solution Selling, Strategic Partnerships, Contract Negotiation, Wireless, Customer Retention, Mobile Devices, Wireless data solutions, Marketing Strategy, Enterprise Mobility, High Technical Aptitude, Sales, Direct Sales, Sales Management, Performance Management, M2M, Telematics
Education
Long Beach State University 1983 — 1984
Mechanical Engineering
Sonoma State University 1980 — 1982
ACN February 2012 - Present
AT&T Mobility August 1997 - June 2010
Skills
Direct Sales
Education
Sierra College 2013 — 2013
University of Phoenix 2011 — 2012
Associate's degree, Psychology
Miller-Motte College March 2015 - Present
Miller-Motte College December 2013 - March 2015
Woodforest National Bank May 2013 - December 2013
Cellular Sales July 2012 - April 2013
AT&T Mobility April 2007 - May 2012
Logan's Roadhouse February 2006 - March 2007
Skills
Customer Service, Customer Experience, Retail Sales, Telecommunications, Wireless, Sales Management, Banking, Customer Satisfaction, Sales, New Business Development, Direct Sales, Microsoft Office, Leadership, Team Building, Customer Retention, Public Speaking, Training, Recruiting, Marketing, Account Management, Event Planning, Microsoft Excel, Management
Education
University of Phoenix 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, GPA 3.42
Sinclair Community College 2003 — 2005
Transfered, Education
Stebbins High School 1999 — 2003
Diploma, Office Information System, GPA 3.2
Yuba City High School October 2011 - Present
Sutter County Superintendent of Schools, One Stop March 2014 - November 2014
AT&T Mobility April 2007 - January 2009
AT&T Mobility August 2004 - March 2007
Community Support Network January 2003 - July 2004
Sonoma State University January 2000 - December 2002
Skills
Customer Experience, Academic Advising, Student Counseling, Career Counseling, Administrative..., Customer Retention, Customer Satisfaction, Employee Training, Customer Service, Training, Wireless, Mobile Devices, Microsoft Office, Job Coaching, Direct Sales, Mental Health Counseling, Office Management, Job Search Strategies, Telecommunications, Sales, Public Speaking
Education
Sonoma State University 1999 — 2004
Bachelor of Arts (BA), Psychology
Dana Hills HIgh School 1995 — 1999
Diploma, General Studies, Health Sciences Concentration
Centerline Solutions December 2012 - Present
AT&T Mobility October 2009 - Present
T-Mobile August 2008 - April 2009
Telus Mobility April 2008 - August 2008
US Cellular June 2007 - December 2007
Forsk US Inc. 2006 - 2007
Marconi Wireless 2003 - 2006
Siemens Shanghai Mobile Communications Ltd 1994 - 1999
Skills
RF Design, RF Optimization, Atoll, LTE, PlaNet EV, UMTS/HSPA, WiMAX, GSM, RFDS, Monte Carlo Simulation, RNDCIQ, DAS RF Design, Project Portfolio..., Product Management, MapInfo, VBA, Excel, Macro, SQL, TEMS Investigation, Actix, DAS, Planet EV, RF, RF Engineering, UMTS, RF design, RAN, Microsoft Excel, 4G, EVDO, HSPA, WCDMA, Cellular Communications, CDMA, RF Planning, BSS, 3G, HSDPA, Wireless, Network Optimization, Edge, 3GPP, Microwave, GPRS, Antennas, WiFi, TEMS, Backhaul, Network Design
Education
University of Toronto 1999 — 2000
Master of Engineering
University of California, Berkeley, Haas School of Business
Shanghai Jiao Tong University
Bachelor of Information and Control Engineering
AT&T Mobility April 2008 - Present
Washington Mutual February 2005 - April 2008
Merkle Direct Marketing May 2003 - January 2005
Skills
Analytics, SAS, Database Marketing, Business Intelligence, Segmentation, Data Mining, Data Analysis, Business Analytics, Statistical Modeling, Predictive Modeling, Data Modeling
Education
The University of British Columbia 2000 — 2002
MBA
Shanghai Jiao Tong University 1991 — 1995
Bachelor, B.S of computer science; B.S. of international trade
BECU September 2014 - Present
Starbucks, via LG Consulting October 2013 - September 2014
T-Mobile, USA via LG Consulting June 2012 - July 2013
Expedia September 2011 - May 2012
T-Mobile September 2010 - September 2011
T-Mobile USA August 2009 - September 2010
T-Mobile May 2008 - August 2009
T-Mobile September 2006 - May 2008
T-Mobile May 2005 - September 2006
AT&T Mobility January 2005 - May 2005
Skills
Call Center, Marketing, Customer Experience, Cross-functional Team..., Telecommunications, Direct Mail, Vendor Management, Program Management, Leadership, Project Management, Integration, Business Process, Wireless, Training, Management, PMP, CRM, Team Building, Customer Retention, Strategy, Project Planning, Strategic Planning, Change Management, Forecasting, Testing, Project Portfolio..., SDLC, PMO, Software Documentation, Six Sigma, Business Analysis, Process Improvement, Operations Management, MS Project, Mobile Devices, E-commerce, SharePoint, Requirements Analysis, Troubleshooting, Product Management, Business Intelligence, Business Process..., Sales, Marketing Strategy, Team Management, Outsourcing, Networking, Resource Management, Call Centers, Coaching
Education
University of Phoenix 1997 — 2000
MA, Organizational Management, 3.9
Utah State University 1990 — 1993
BA, Marketing
Snow College 1988 — 1990
AA, Business
North Sanpete 1984 — 1988
HS Diploma
The George Washington University
Masters Certification, Project Management
AT&T Mobility November 2010 - Present
AT&T Mobility October 2008 - November 2010
Microsoft September 2007 - September 2008
Chateau Retirement Communities LLC July 1998 - August 2007
Regency Retirement Communities LLC July 1996 - July 1998
Regency Pacific Inc October 1995 - July 1996
Skills
SQL, Visio, Business Analysis, SDLC, Process Improvement, Data Analysis, Data Warehousing, Oracle SQL, Operational Excellence, Microsoft Excel, VBA, .NET, SAP BI, Business Objects, Pivot Tables, Financial Reporting, Executive Reporting, Access, Analytics, Software Quality..., T-SQL Stored Procedures, VB.NET, C#, Telecommunications, Accounting, Desktop Publishing, Functional Requirements, Six Sigma, Location Based Services, Web Services, CRM, Marketing, Operating Budgets, Business Acumen, Leadership, RFP, Databases, Report Development
Education
Sonoma State University 1990 — 1995
Bachelors of Science, Business Administration, Emphasis Marketing, Minor Computer Science
Southern Oregon University 1991 — 1992
Exchange Program, Business Administration, Emphasis Marketing, Minor Computer Science
Rancho Cotati High School 1986 — 1989
AT&T Mobility November 2007 - January 2009
Advanced Health Media August 2007 - November 2007
Bank of America January 2006 - June 2007
New Jersey Devils August 2005 - September 2005
Verizon Wireless September 2003 - July 2005
Skills
Customer Relations, Customer Service, Retail, Cold Calling, Account Management, Microsoft Office, Outlook, Word, Excel, B2B, Social Networking, Spanish, Social Media, Microsoft Word, Microsoft Excel, Sales Operations, Leadership, Training, Sales, Coaching, Budgets, Sales Management, Management
Education
Seton Hall University 2001 — 2005
BS, Business Administration
City of Tukwila April 2015 - Present
Microsoft May 2014 - September 2014
City of Redmond December 2008 - April 2014
AT&T Mobility November 2005 - May 2008
Healthteam Northwest 1998 - 2000
Healthteam Northwest 1998 - 2000
Skills
Troubleshooting, Servers, Wireless, System Deployment, Technical Support, Active Directory, SharePoint, Telecommunications, Cisco Technologies, SCCM, VMware, Disaster Recovery, Network Engineering, T1, Computer Network..., Software Documentation, VPN, Security, Windows 7, Microsoft Office, Blackberry OS, Android, Apple Software, Remote Desktop, Dameware, Symantec Endpoint..., Configuration Management, HP Desktop
Education
ITT Technical Institute-Hayward 2000 — 2001
Bachelor of Science (B.S.), Telecommunication Engineer Technology
ITT Technical Institute-Bothell 1998 — 2000
Associate of Science (A.S.), Electronics Engineer Technology
Skagit Valley College
Associate of Arts (A.A.)
AT&T Mobility April 1998 - Present
Education
South Carolina State University 1988 — 1990
AT&T Mobility November 2001 - Present
Skills
Customer Experience, Customer Satisfaction, Call Center, Customer Retention, Telecommunications, Technical Support, Customer Support, Troubleshooting, Wireless, Service Delivery
Education
Western Governors University 2015 — 2018
Bachelor's degree, Accounting
Shoreline Community College 2007 — 2011
AT&T Mobility May 2006 - Present
Education
Sinclair Community College 1990 — 1991
AT&T 2009 - Present
AT&T Mobility August 2005 - September 2009
Skills
Finance, Forecasting, Budgeting, Accounting, Financial Accounting, Accounts Payable &..., Corporate Real Estate, Lease Administration, Fraud Prevention, Call Centers, Customer Service, Sales Operations, Financial Reporting
Education
Shorter University 2004 — 2008
AT&T April 2014 - Present
AT&T Mobility April 2012 - April 2014
AT&T April 2006 - April 2012
ATT Wireless October 2000 - October 2004
ATT Wireless June 1999 - October 2000
ATT Wireless November 1997 - June 1999
ATT Wireless October 1996 - November 1997
ATT Wireless August 1995 - October 1996
Skills
IP, MPLS, TCP/IP, LTE, Telecommunications, Computer Network..., Integration, Vendor Management, Network Design, Wireless, VoIP, GSM, Network Architecture, Project Management, Mobile Devices, Professional..., Switches
Education
PM Centers 2013 — 2013
Masters Certificate in Project Management, Project Management
Shoreline Community College 1989 — 1992
AS Oceanography, Oceanography
Roosevelt High School 1984 — 1988
AT&T January 2008 - Present
AT&T 2004 - 2008
AT&T Mobility 2000 - 2004
Georgia-Pacific LLC 1999 - 2000
Telenet Technologies 1999 - 2000
UPS 1998 - 2000
Skills
Requirements Analysis, Technical Support, SQL, Telecommunications, Business Analysis, Databases, Account Management, Software Development, Project Management, SDLC, Servers, ColdFusion, Role Modeling, Tivoli Identity Manager, Role Mapping, System Requirements, Process Engineering, Web Development, CSS, Bootstrap, JavaScript
Education
Whatcom Community College 1997 — 2000
Associate of Science (AS), Computer Science, A
Western Washington University 1996 — 1996
Skagit Valley College 1994 — 1996
Associate of Arts (AA), Transfer Degree
Lake Washington High School 1992 — 1994
Udacity
Intro to CSS and HTML, Web Development
AT&T Mobility December 2004 - Present
AT&T 2004 - 2008
Education
Shippensburg University of Pennsylvania
ATT Mobility May 2002 - Present
AT&T November 1987 - May 2000
Skills
Cross-functional Team..., Telecommunications, Wireless, Project Management, Customer Service, Customer Experience, Management, Cellular Communications, Vendor Management, Mobile Devices, Sales Operations, Product Marketing, VoIP, Process Improvement, Operations Management, IP, Product Management, Program Management, Mobile Technology, Team Leadership, Integration, Call Centers, Account Management, Business Analysis, Business Development, Competitive Analysis, Customer Retention, Customer Satisfaction, GSM, Go-to-market Strategy, LTE, Managed Services, Mobile Communications, Networking, Project Planning, Solution Selling, Strategic Partnerships, Strategy, Unified Communications
Education
Keller School of Management 2010 — 2011
Masters, Project Management
Shorter University 2005 — 2010
Bachelors, Management
AT&T January 2015 - Present
AT&T Mobility August 2011 - January 2015
Transworld Systems Inc. April 2008 - August 2011
Wakefern Food Corp./PRRC June 2005 - April 2008
Skills
Management, Human Resources, Cold Calling, Sales Management, Direct Sales, B2B, Marketing Strategy, Customer Retention, Sales Presentations, New Business Development, Sales, Strategic Partnerships, Account Management, Leadership, Sales Process, Customer Satisfaction
Education
Seton Hall University 2001 — 2005
B.S., Marketing/Marketing Management, General, 3.74 GPA, Magna Cum Laude
AT&T Mobility March 2009 - Present
SkyHawke Technologies, LLC (d/b/a SkyGolf) March 2008 - March 2009
Meadors Law & Business Consultants, PLLC December 2003 - March 2008
SkyTel Communications, Inc. December 2000 - December 2003
SkyTel Communications, Inc. December 1993 - December 2000
Skills
Mergers, Strategic Partnerships, Contract Negotiation, Telecommunications, Wireless, Strategy, Business Development, Negotiation, SaaS, Executive Management, Start-ups, Mergers & Acquisitions, Strategic Planning, Business Strategy, New Business Development, Mobile Devices, Product Management, Management, Leadership, Program Management
Education
University of Mississippi School of Law 1984 — 1987
JD, Law
University of Mississippi 1982 — 1984
B of ACCY, Accounting
Sewanee-The University of the South 1980 — 1982
AT&T Mobility June 2008 - Present
Panera Bread February 2007 - June 2008
Cingular Wireless June 2005 - January 2007
Education
Sierra College 2002 — 2003
Art, Science
AT&T March 2015 - Present
AT&T Mobility September 2014 - April 2015
AT&T Mobility August 2012 - September 2014
AT&T Mobility July 2007 - August 2012
Cingular Wireless February 2005 - July 2007
Skills
Product Management, Project Management, Wireless, Managed Services, Mobile Devices, Supply Chain, Logistics, Data Analysis, Job Coaching, Telecommunications, Sales Operations, Customer Satisfaction, Call Centers, Customer Experience
Education
South Carolina State University 1996 — 2001
Bachelor of Science (B.S.), Computer Science
Midland Valley High School 1992 — 1996
AT&T Mobility April 2010 - Present
Weintraub Telecomm, LLC August 2009 - March 2010
Dish Network October 2006 - June 2009
Thomas Somerville Company July 2004 - July 2005
Skills
Sales, Direct Sales, Sales Process, Telecommunications, Account Management, Time Management, Team Building, Customer Service, Microsoft Excel, Wireless, Microsoft Word, PowerPoint, Public Speaking, Outlook, Inside Sales, Team Leadership, Microsoft Office, Social Media
Education
Shippensburg University of Pennsylvania 2000 — 2004
B.S.B.A., Business Management
AT&T Mobility January 2009 - 2012
AT&T 1995 - 2009
Cingular February 1998 - August 2003
Bellsouth Mobility May 1995 - 1999
Skills
Process Improvement, Team Leadership, Vendor Management, Telecommunications
Education
Shorter University-College of Adult & Professional Programs 2000 — 2003
Bachelor's degree, Business Administration and Management, General
AT&T Mobility November 2007 - Present
AT&T Mobility February 2003 - October 2007
AT&T Mobility 1999 - 2003
Skills
Remedy, Call Center, Customer Satisfaction, Troubleshooting, Vendor Management, Customer Service, Technical Support, Switches, Process Improvement, VoIP, BMC Remedy, SharePoint, Telecommunications, Wireless, Software Documentation, Call Centers, Customer Experience, Analysis, Mobile Devices, Networking, System Deployment, Computer Network..., Wireless Networking, Cellular Communications, IP, Customer Retention, TCP/IP, Integration, Network Engineering, Data Center, Network Design, Visio, Disaster Recovery, Avaya, Help Desk Support, System Administration, IT Operations, Security
Education
University of Washington 1993 — 1995
BS, Psychology
Shoreline Community College 1990 — 1992
Associate's degree, Liberal Arts and Sciences/Liberal Studies
AT&T Mobility September 2007 - Present
AT&T 2008 - 2009
Skills
Telecommunications, Wireless, IP, Managed Services, Call Center, Mobile Devices, Solution Selling
Education
Seton Hall University 1997 — 1999
AT&T May 2015 - Present
AT&T Mobility May 2014 - July 2015
AT&T Mobility January 2008 - May 2014
Dobson Communications 2004 - 2008
Gutters Unlimited Inc. August 2002 - January 2004
Skills
Retail, Sales Operations, Sales Management, B2B, Sales, Inventory Management, Direct Sales, Account Management, Sales Process, Customer Satisfaction, Selling, Customer Retention, Sales Presentations, Customer Experience, Customer Service, Management, Team Building, Solution Selling, Wireless, Team Leadership, Leadership, Telecommunications, Marketing, Cold Calling, Training, Strategic Planning, Mobile Devices, Coaching, Microsoft Office, New Business Development, Employee Training, Retail Sales, Budgets, Cellular Communications, Recruiting, Forecasting, Marketing Strategy, Contract Negotiation, Project Management, Strategic Partnerships, Public Speaking, Microsoft Excel
Education
Slippery Rock University of Pennsylvania 1995 — 2000
Education
AT&T Mobility October 2008 - Present
Clay-tronics July 2006 - Present
Microsoft September 2007 - September 2008
Chateau Retirement Communities, LLC July 1998 - August 2007
Regency Retirement Communities, LLC July 1996 - July 1998
Regency Pacific, Inc. October 1995 - July 1996
Education
Sonoma State University 1990 — 1995
Bachelors of Science, Business Administration, Emphasis Marketing, Minor Computer Science
Southern Oregon University 1991 — 1992
Exchange Program, Business Administration, Emphasis Marketing, Minor Computer Science
Rancho Cotati High School 1986 — 1989
Diploma, Standard
AT&T Mobility March 2003 - Present
Skills
Wireless Solutions, Consultative Selling, Data Solutions, Wireless, Direct Sales, Solution Selling, Sales Process, Managed Services, Sales Operations, Selling, VoIP, Customer Retention, Sales, Telecommunications, Customer Satisfaction, Customer Service
Education
Slippery Rock University of Pennsylvania 1986 — 1990
bachelor or Art, Communications
AT&T Mobility March 1998 - Present
Education
Seton Hall University
AT&T Mobility Sales ManagerAT&T1999 - 2008
Education
Slippery Rock University of Pennsylvania 1986 — 1989
BSBA, Marketing
AT&T Mobility April 2012 - Present
AT&T Mobility May 2010 - April 2012
AT&T Mobility January 2007 - May 2010
Cingular Wireless January 2005 - January 2007
AT&T Wireless May 1997 - December 2004
Skills
Detail Orientation, Follow-up, Project Engineering, LTE, Cellular Communications, RF Engineering, Wireless, UMTS, EVDO, GSM, WCDMA, Wireless Networking, Network Design, RF, 3G, SS7, 4G, IP, RAN, Edge, WiMAX, Network Optimization, MapInfo, GPRS, Computer Network..., T1, Troubleshooting, CDMA, HSPA, Telecommunications, Actix, TEMS, WiFi, 2G, Optimization, Network Performance, RF design, MPLS, BSS, Mobile Devices, Antennas, CDMA2000, TEMS Investigation, Drive Test, Communications Audits, Transmission, Mobile Communications
Education
West Virginia University 1990 — 1991
Engineering
Tennessee Tech University 1984 — 1984
Chemistry
Shepherd University 1983 — 1984
General Studies
J.P. Morgan Chase Bank N. A. April 2015 - Present
U.S. Bank October 2012 - March 2015
AT&T Mobility August 2011 - October 2012
AT&T Mobility July 2005 - August 2011
AT&T Mobility July 2005 - August 2011
Education
Harvard School of Business - Business Leadership Training 2011 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
Sonoma State University 2002 — 2006
BA, English, Creative Writing
AT&T Mobility November 2010 - October 2014
AT&T Mobility October 2009 - November 2010
AT&T Mobility February 2007 - October 2009
Skills
Customer Retention, Recruiting, Customer Service, Direct Sales, Telecommunications, Sales, Wireless, Leadership, Customer Satisfaction, Customer Experience, Vendor Management, Cold Calling, Mobile Devices, Call Center, Account Management, Project Management, Performance Management, Employee Relations, Talent Acquisition, Call Centers, Team Leadership, LTE, Talent Management, Microsoft Office, Microsoft Excel, Microsoft Word, Google Docs, Google Apps, File Management, Thrive in..., Research, Management, Sales Management
Education
Sierra College 1997 — 1997
AT&T Business Integrated Solutions July 2015 - Present
AT&T November 2010 - June 2015
AT&T February 2010 - November 2010
AT&T Mobility November 2008 - February 2010
Circuit City January 2007 - November 2008
Costco Wholesale January 2005 - January 2007
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Mobile Devices, Customer Experience, Unified Communications, Cellular Communications, Sales, Mobile Technology, LTE, B2B, Customer Service, Quotas, Team Leadership, Sales Presentations, 4G, GSM, Mobile Communications, Product Management, Product Marketing, UMTS, Retail Sales, Wireless Networking, Retail, Training, Inventory Management, Time Management, Store Management, Merchandising, VoIP
Education
Shoreline Community College
Associate of Arts and Sciences (A.A.S.), Audiovisual Communications Technologies/Technicians
Edmonds Woodway High School 2001 — 2004
AT&T Mobility December 2000 - Present
AT&T Mobility 2002 - 2011
AT&T Mobility 2001 - 2011
Skills
Wireless, UMTS, LTE, Call Center, Wireless Networking, Computer Network..., Telecommunications, Call Centers, Networking, PMP, Cellular Communications, GSM, 4G, Vendor Management, Management, Troubleshooting, 3G, CDMA, Project Management, Mobile Devices, VoIP, IP, Switches, Account Management, Team Leadership, LAN-WAN
Education
Shorter University
Sears Holdings Corp 2010 - Present
Sprint PCS May 2008 - December 2010
AT&T Mobility September 2006 - May 2008
Babies "R" Us January 2005 - August 2006
Radio Shack February 2004 - January 2005
Rite Aide Pharmacy September 2002 - January 2004
Skills
Retail Management, P&L, Hiring, Inventory Management, Performance Management, Sales Management, Scheduling, Loss Prevention, Income Statement, Multi-unit, Store Operations, Operations Management, Big Box, Store Management, Interviews, Human Resources, Sales, Employee Training, Training, Payroll, Profit, Management, Inventory Control, Retail
Education
Shaw University 1996 — 1999
Associates degree, Economics & Criminal Justice
AT&T Mobility May 2013 - Present
AT&T Mobility August 1997 - May 2013
Independent Cellular Network/Wireless One Network/360 Communications October 1995 - August 1997
Skills
UMTS, Wireless, HSPA, Microwave, GSM, Troubleshooting, Telephony, Test Equipment, Computer Hardware, Ethernet
Education
Sinclair Community College 2012 — 2016
Attention to Detail April 2015 - Present
Ryther October 2014 - April 2015
AT&T Mobility June 2007 - October 2014
Education
Shoreline Community College 2011 — 2013
Registered Nursing/Registered Nurse
AT&T Mobility June 2012 - Present
Juicy Couture July 2008 - May 2012
Skills
Computers, Customer Service, Teamwork, Communication, Microsoft Technologies, Customer Experience
Education
Skagit Valley College 2006 — 2008
Associate of Arts (A.A.)
Arlington High School 2002 — 2006
High School diploma
AT&T December 2014 - Present
AT&T Mobility September 2012 - November 2014
AT&T Mobility July 2010 - August 2012
Trans World Entertainment June 2005 - June 2010
Skills
Microsoft Office, Account Management, Management, Direct Sales, Sales, Customer Service, Customer Retention, Sales Operations, Solution Selling, Sales Management, Customer Satisfaction
Education
Siena College 2001 — 2005
Bachelor's degree, Marketing/Management
Boly Welch April 2013 - June 2013
Charter Communication October 2010 - August 2012
ATT Mobility November 2007 - May 2009
Gift Tree Services August 2007 - September 2007
Nautilus World Headquarters September 2006 - April 2007
Washington Mutual Bank October 2000 - June 2001
Education
Yolo High School
Diploma
Sonoma State University