AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
AT&T Mobility August 2010 - Present
Skills
Telecommunications, Management, Customer Service, Team Leadership, Wireless, Sales, VoIP, Leadership, Call Centers, Sales Management, Account Management, Project Management
Education
Citrus College
IBM June 2015 - Present
Toastmasters International July 2014 - Present
IBM April 2013 - May 2015
Toastmasters International July 2013 - June 2014
Toastmasters International July 2012 - June 2013
IBM Global Services January 2011 - March 2013
Leadership Academy of Mathematics & Science Atlanta October 2010 - December 2012
IBM Global Services October 2006 - December 2010
Cisco April 2005 - October 2006
AT&T Mobility 2001 - 2005
Skills
Storage, Data Center, SMB, Sales Management, Inside Sales, Sales Process, Telecommunications, Cloud Computing, Wireless, Direct Sales, SaaS, Solution Selling, Social Networking, Social Media Marketing, Sales, VoIP, Servers, Disaster Recovery, Security, Account Management, Virtualization, Project Management, CRM, Enterprise Software, Leadership, Consulting, Information Technology, Siebel, Sales Enablement, IT Strategy, Business Intelligence, Demand Generation, Business Development, Management, Strategy, Integration, Professional Services, Process Improvement, Networking, Business Strategy, Strategic Partnerships, Program Management, Thought Leadership, Channel Partners, Salesforce.com
Education
Clark Atlanta University 1988 — 1993
B.A., Political Science
Harvard Business School 2014 — 2014
Cricket Wireless March 2015 - Present
AT&T Mobility June 2012 - March 2015
AT&T Mobility March 2008 - June 2012
T-Mobile May 2001 - May 2007
Clark Atlanta University 2001 - 2005
Skills
Sales, Leadership, Management, Customer Service, Customer Satisfaction, Analysis, Training, Retail, Sales Management, Customer Retention, Team Building, Project Management, Process Improvement, Microsoft Excel, Marketing Strategy, Selling, Data Analysis, Real Estate License, Real Estate Transactions, Real Estate, SQL, Business Objects, Oracle SQL Developer, Relationship Building
Education
Clark Atlanta University
Marketing
Keating Consulting Group March 2015 - Present
Bay Area Court Reporters September 2013 - February 2015
Moki's Sushi & Pacific Grill September 2009 - October 2014
MAC Cosmetics February 2014 - August 2014
MAC Cosmetics February 2014 - August 2014
AT&T Mobility September 2011 - March 2013
Pinkies Nail Salons February 2009 - September 2009
Massage Envy October 2008 - June 2009
Pump It Up, Union City February 2005 - April 2008
Skills
Customer Service, Computer Proficiency, Appointment Scheduling, Phone Etiquette, Sales, Inventory, Management, Typing, Communication, Organization, Receptionist Duties, Office Administration, Telephone Skills, Data Entry, Timeslips, Accounts Receivable, Accounts Payable, Cashiering, Filing, Fax, 10 Key, File Management, Multi-line Phone, Customer Satisfaction, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Time Management, Xero, PowerPoint
Education
City College of San Francisco 2013 — 2014
N/A, Business Administration and Management, General
AT&T July 2014 - Present
AT&T May 2013 - June 2014
AT&T Mobility May 2012 - May 2013
Eastern Washington University October 2011 - June 2012
Fort Vancouver Convalescent Center May 2008 - April 2010
Clark College June 2007 - March 2010
FVCC January 2008 - January 2010
Skills
Cash Handling Experience, Customer Service, Microsoft Office, Customer Oriented, Team Leadership, Team Building, Order Fulfillment, Inventory Management, Sales, Sales Process, Stocking, Computers, Telecommunication..., Sales Operations, Customer Experience, Telecommunications, Wireless, Leadership, Customer Satisfaction
Education
Eastern Washington University 2010 — 2012
BA, Interdisciplinary Studies
Clark College 2007 — 2010
Associate of Arts (A.A.), Art/Art Studies, General
AT&T March 2015 - Present
CityUniversity of Seattle September 2012 - February 2013
City University of Seattle 2008 - 2010
AT&T Mobility May 2006 - September 2007
Cingular Wireless March 2005 - May 2006
Cingular Wireless June 2002 - March 2005
Cingular Wireless April 2001 - June 2002
Pacific Bell Wireless March 1996 - April 2001
Pacific Bell Mobile Services June 1996 - March 1999
Ericsson 1994 - 1996
Skills
Wireless, GSM, Computer Network..., 3G, Telecommunications, GPRS, Vendor Management, Cellular Communications, Wireless Networking, SS7, Mobile Devices, Program Management, TDMA, Integration, Project Management, 4G, Leadership, Testing, Project Planning, Analysis, IP, MS Project, TCP/IP, Troubleshooting, Mobile Technology, Team Leadership, LTE, Microwave, PMP, UMTS, HSPA, Switches, Mobile Communications, WiFi, Networking, RAN, Ethernet, Fiber Optics, Management, Product Management, Network Engineering, Transmission, System Deployment, Visio, Data Center, 2G, Software Documentation, Project Portfolio..., Cross-functional Team..., SharePoint
Education
City University of Seattle 2008 — 2010
Master of Science, Project Management
University of California, Santa Barbara 1985 — 1987
BS, Electrical & Computer Engineering
RealNetworks January 2013 - Present
RealNetworks 2008 - January 2013
AT&T 2006 - 2008
at&t-mobility 2001 - 2006
Skills
BGP, Cisco Technologies, OSPF, F5 BigIP, Juniper, Checkpoint, Load Balancing, HSRP, IPSec, VPN, VLAN, ASA, TCP/IP, RIP, Routers, Firewalls, Cisco Routers, IPv6, Switches, STP
Education
LAKE WASHINGTON TECH. 1997 — 2000
A.A.S, Computer Networking
City University of Seattle
CDW June 2012 - Present
AT&T Mobility August 2010 - May 2012
T-Mobile November 2006 - July 2010
Skills
Information technology..., Mobile Devices, Customer Service, Billing Consulting, Product Sales and..., Product Specialization..., Adobe Acrobat, Microsoft Office, Account Management
Education
City Colleges of Chicago-Wilbur Wright College
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Northeastern Illinois University
Bachelor's degree, Accounting
AT&T December 2013 - December 2014
AT&T Mobility December 2012 - December 2013
AT&T August 2009 - January 2012
AT&T 2009 - 2012
AT&T 2009 - 2012
Dekalb County School System July 2005 - August 2009
AT&T May 2001 - January 2002
AT&T October 2000 - May 2001
AT&T October 1998 - October 2000
AT&T May 1997 - October 1998
Skills
Staff training and..., Policies/procedure..., Complex problem..., Demonstrate strong..., Doctoral degree in..., Master of Arts in..., Project Management..., Wireless, Cross-functional Team..., SDLC, VoIP, Project Management, Telecommunications, Program Management, Leadership, Microsoft Excel, Customer Service, PMP, Microsoft Office, Microsoft Word, Integration, Vendor Management, Resource Management, Process Improvement, Public Speaking, Call Centers, Management, Mobile Devices, Strategy, Troubleshooting
Education
University of Phoenix 2006 — 2011
Doctor of Education (Ed.D.), Curriculum and Instruction
University of Phoenix 2000 — 2002
Master of Arts (M.A.), Organizational Management
Clark Atlanta University 1977 — 1981
Bachelor of Arts (B.A.), Business Education
AT&T Mobility August 1988 - Present
AT&T April 2000 - June 2013
Ameritech, Inc 1994 - 2000
Illinois Bell Telephone Company 1988 - 1994
Stan Garfield & Associates, Inc. 1984 - 1988
Skills
Telecommunications, System Administration, Computer Network..., Oracle SUN Solaris 10, Network Operations, IT Operations, Unix Administration, Unix Shell Scripting, ColdFusion, Web Applications, Computer Security, Programming, Shell editor vi, Korn..., Unix Security, MySQL and Oracle..., Solaris DiskSuite, Veritas Netbackup..., Red Hat Linux Server..., Unix, Operating Systems, Perl, Networking, Shell Scripting, Ethernet, Technical Support, Cisco Technologies, Cloud Computing, DSL, DWDM, Fiber Optics, LAN-WAN, MySQL, Storage, TCP/IP, Software Development, Telephony, Vendor Management
Education
City Colleges of Chicago-Olive-Harvey College 1998 — 2000
System, Networking, and LAN/WAN Management/Manager
City Colleges of Chicago-Olive-Harvey College 1988 — 1990
Electrical, Electronic and Communications Engineering Technology/Technician
University of Illinois at Chicago 1982 — 1983
Liberal Arts and Sciences/Liberal Studies
AT&T Mobility August 2007 - Present
Skills
Telecommunications, Customer Experience, Sales, Sales Management, Customer Retention, Management, Customer Satisfaction, Inventory Management, Merchandising, Internal Audit, Sales Operations, Team Leadership, Sales Process, Mobile Devices, Account Management
Education
Clackamas Community College 2014 — 2016
Associate of Arts (AA)
AT&T August 2014 - Present
AT&T Mobility September 2008 - August 2014
Verizon 2006 - 2008
Cingular 2003 - 2006
Skills
Sales, Management, Direct Sales, Wireless, Telecommunications, Customer Experience, Mobile Devices, Mobile Technology, Networking, Team Leadership, Mobile Communications, Broadband, M2M, 4G, IP, GSM, Leadership, LTE
Education
Columbia Southern University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Clark Atlanta University 1997 — 1999
Bachelor of Science (B.S.), Psychology
AT&T January 2014 - Present
AT&T January 2014 - July 2014
AT&T January 2013 - December 2013
AT&T October 2011 - December 2012
AT&T December 2009 - September 2011
AT&T April 2009 - November 2009
AT&T Mobility January 2008 - March 2009
AT&T Mobility January 2006 - December 2007
AT&T Mobility September 2001 - December 2005
Skills
Leadership, Telecommunications, Account Management, Sales Management, Sales, Wireless, Mobile Devices, Solution Selling, Government, Strategic Partnerships, Direct Sales, Managed Services, VoIP, SaaS, Mobile Technology, IP, Channel, Team Building, Sales Operations, Cloud Computing, Marketing Strategy, Product Management
Education
Claremont McKenna College 1987 — 1991
Bachelor of Arts, Government & Psychology
ScotchLink Services LLC May 2014 - Present
B2B Soft June 2013 - Present
AT&T Mobility January 2013 - June 2013
Adler Dental Group August 2009 - August 2012
Verizon Wireless October 2005 - April 2009
Cintas August 2004 - October 2005
Darby Drug Company June 2002 - August 2004
Skills
Wireless, Telecommunications, T1, Cellular Communications, CDMA, M2M, 4G, VoIP, Long Distance, LTE, Call Center, Quotas, Sales, Dentistry, Medical Sales, Sales Presentations, Sales Operations, Management, Cold Calling, Financial Analysis, Project Management, Problem Solving, Closing Deals, Contract Negotiation, Proposal Generation, Leadership, Cpr Certified, First Aid, AED, Molecular Biology, Cell Biology, DNA recombination, Organic Chemistry, Organic Synthesis, Zoology, Microbiology, Microsoft Office, Marketing, Medical Equipment, Capital Budgeting, Risk Management, Treasury Management, QuickBooks, Customer Service, Customer Retention, Customer Experience, Direct Sales, Time Management, Sales Process, B2B
Education
Brooklyn College 2009 — 2012
Bachelor of Science (BS), Biology, General, 2.875
Brooklyn College 2006 — 2008
Bachelor of Science (BS), Business Management and Finance, 3.2
Nassau Community College 2004 — 2006
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services, 3.8
AT&T Mobility May 2013 - Present
AT&T Mobility August 2011 - May 2013
Skills
Wireless, Telecommunications, Sales Operations, Account Management, Customer Retention, Customer Satisfaction, Solution Selling, Customer Experience, Direct Sales, Sales Process, Team Leadership, Mobile Devices, Sales, Leadership, Sales Management, Team Building, Customer Service, VoIP, Management, Call Centers, Cellular Communications, Mobile Technology
Education
City College of San Francisco 2012 — 2019
Business Administration and Management, General
AT&T Mobility 2013 - Present
AT&T Mobility 2008 - 2013
RF Micro Devices 2007 - 2008
Lucent Technologies 2006 - 2007
Lucent Technologies 2001 - 2006
Lucent Technologies 1997 - 2001
Skills
Wireless, Mobile Devices, Strategy, Innovation, Telecommunications, Product Management, Product Development, Cross-functional Team..., Technology Management, LTE, Vendor Management, Agile Methodologies, Program Management, Cloud Technologies, Big Data, Software Defined Network
Education
Seattle University- Albers School of Business
MBA, Entrepreneurship & Marketing
NYU-Poly, Brooklyn, New York
M.S., Electrical Engineering
City University of New York City College
B.E., Electrical Engineering
Prestium Pharmaceuticals January 2015 - Present
AT&T Mobility September 2010 - Present
Kint Beverage Concepts September 2005 - July 2010
Skills
Sales, Sales Process, Wireless, Direct Sales, Sales Operations, Mobile Devices, Customer Retention, Account Management, Customer Satisfaction, Customer Experience, Telecommunications, Solution Selling, Sales Management, Cold Calling, Customer Service
Education
Clarion University of Pennsylvania
Bachelor of Business Administration (B.B.A.), Marketing
Google March 2014 - Present
Gluten Free Klippy's October 2012 - Present
Adecco Staffing, USA September 2013 - March 2014
Claremont Leadership Assessment Center May 2011 - May 2013
Claremont Graduate University School of Community and Global Health September 2011 - January 2012
Five Acres--The Boy's and Girl's Aid Society of Los Angeles June 2011 - August 2011
Amtec Inc. September 2010 - January 2011
Alta Bates Summit Medical Center September 2010 - November 2010
AT&T Mobility November 2008 - August 2009
Safe from the Sun August 2008 - August 2008
Skills
SPSS, Leadership, Research, Organizational..., Organizational..., Organizational Culture, Gallup Strengths, Change Management, Project Management, Team Leadership, Cross-functional Team..., Leadership Development, PowerPoint, Data Analysis, Survey Design, Qualitative Research, Organizational Behavior, Interviews, Analysis, Statistics, Management, Talent Management, Strategy, Team Building, Business Strategy, Nonprofits, Analytics, Training
Education
Claremont Graduate University 2009 — 2015
PhD, Organizational Behavior, 3.954 GPA
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2010 — 2013
MBA, Leadership and Strategy, 3.954 GPA
University of California, Berkeley - Walter A. Haas School of Business 2007 — 2007
Business
University of California, San Diego 2004 — 2008
BA, Psychology
University of California, San Diego 2004 — 2008
BS, Cognitive Science
Acalanes High School 2000 — 2004
AT&T Mobility December 2010 - Present
Accenture September 2006 - February 2009
Skills
User Acceptance Testing, Vendor Management, Quality Assurance, Technical Support, Software Documentation, Process Improvement, Business Analysis, Project Management, Management
Education
DeVry University's Keller Graduate School of Management-Georgia 2009 — 2010
Graduate Certificate, Project Management
Clark Atlanta University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Finance
Harris Corporation August 2015 - Present
Applied Communication Sciences August 2014 - August 2015
AT&T Mobility May 2013 - August 2013
Skills
Wireless, LTE, UMTS, RF Engineering, Java, C++, Matlab, TCP/IP, Wireless Networking, Network Engineering, Software Development, C, Optimization, RAN, Testing
Education
City University of New York City College 2011 — 2014
Bachelors of Engineering, Electrical Engineering
AT&T Mobility April 2012 - Present
AT&T Mobility June 2006 - April 2012
T-Mobile June 1999 - May 2006
Skills
Building Strong..., Relationship Management, Solution Selling, Creative Problem Solving, Sales Management, Customer Support, Technical Support, Information Technology, Telecommunications, Wireless, Sales Operations, Employee Training, Training, Mobile Devices, Selling, Sales, Strategic Partnerships, Direct Sales, Account Management, Customer Retention, Unified Communications, Managed Services, VoIP, Sales Process, Customer Satisfaction, Salesforce.com, SaaS, Cloud Computing, Cold Calling, Call Centers
Education
Univeristy of Phoenix 2010 — 2012
Associate's degree, Information Technology
City University of New York 1992 — 1994
WESCO Distribution April 2014 - Present
Colibri textile dyeing studio October 2012 - February 2014
AT&T Mobility August 2011 - October 2012
AT&T Mobility December 2010 - August 2011
Edgewood Country Club May 2003 - December 2010
Skills
Microsoft Office, Event Planning, Event Management, Public Relations, Public Speaking, Media Relations, Teaching, Customer Service, Acting, Account Management, Time Management, Customer Experience, Sales, Social Media, Outlook, Inventory Management, Hospitality, Microsoft Word, Social Networking, Leadership, Marketing, Sales Operations
Education
Clarion University of Pennsylvania 2006 — 2010
BS, Liberal & Art
Community College of Allegheny County 2004 — 2006
General business Curriculum
Self-Study in Latino Cultures 2005 — 2005
An exploration of Venezuela, Art and Culture
AT&T Mobility February 2012 - Present
Education
Clark Atlanta University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Sonoma State University August 2012 - Present
Fonco Creative Services December 2010 - July 2013
ShadeMaker Productions, Inc. August 2011 - August 2012
UC Berkeley October 2010 - September 2011
Attack! Marketing October 2010 - August 2011
Actor 1991 - 2011
Self Employed October 2010 - December 2010
Various L.A. companies & schools September 2009 - February 2010
AT&T Mobility November 2008 - August 2009
Westlake School for the Performing Arts July 2006 - June 2008
Education
Sonoma State University 2012 — 2015
Master of Science (M.S.)
City College of San Francisco 2011 — 2011
University of California, Berkeley 2003 — 2008
B.A.
AT&T April 2013 - Present
AT&T Mobility July 2009 - Present
Palm Beach Community College January 2009 - April 2009
Nortel December 1995 - December 2008
formerly Siemens Communications Systems March 1993 - October 1995
was merged with Telematics International June 1991 - January 1993
Stratus Computer November 1988 - April 1991
Skills
Telecommunications, Wireless, IP, UMTS, 3G, CDMA, Testing, 4G, LTE, Core Network, Project Management, OSS, EMS, Messaging Platforms, Video Streaming...
Education
City University of New York City College
B.S., Computer Science
AT&T March 2011 - Present
AT&T Mobility March 2009 - March 2011
AT&T Mobility March 2008 - March 2009
Skills
Customer Service, Troubleshooting, VoIP, Wireless, Telecommunications, Call Centers, Information Technology, Blackberry Enterprise..., Microsoft Exchange, Cisco Networking, iOS, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Remedy Ticketing System, Computer Maintenance, Software Installation, Blackberry, Networking, Team Leadership, Mobile Devices, IP
Education
City University of New York-Herbert H. Lehman College 2011 — 2015
Information Technology
Universal Technical Institute of Pennsylvania Inc 2006 — 2008
Certifications, Automotive Engineering Technology/Technician
Samuel Gompers Vocational and Technical Highschool 2002 — 2006
high school Diploma, Cisco Networking, 9-12
AT&T Mobility 2010 - 2011
The Body Shop June 2009 - July 2010
RadioShack April 2005 - November 2008
Skills
Bilingual, Spanish-speaking, Microsoft Office, Computer Proficiency, Leadership, Communication Skills, Customer Service, Time Management, Operations Management, Retail Sales, Office Administration, Innovator
Education
Hunter College 2004 — 2011
Bachelor of Arts (B.A.), English Language and Literature/Letters
Mount St. Michael Academy 2000 — 2004
High School Diploma
AT&T Mobility October 2012 - Present
Clearwire November 2010 - Present
Central Steel & Wire July 2011 - October 2011
Tribune Company October 2004 - September 2009
Skills
Electronics, Computer Repair, Software Installation, Troubleshooting, Operating Systems, HTML, Visio, Computer Hardware, Database Administration, Mac OS X, Networking, Windows 7, Programming, JavaScript, Network Administration, Social Networking, CMS, Microsoft Office, Wireless Networking, Telecommunications, TCP/IP, Wireless, Management, OS X
Education
City Colleges of Chicago-Richard J Daley College 2007 — 2009
n/a, computer science
Coyne College 1999 — 2000
certification, electronic tech
Phi Beta Sigma Fraternity, Inc. - Xi Chi Sigma Chapter December 1992 - Present
AT&T Mobility January 2013 - Present
Skills
Business Process..., Financial Analysis, Internal Controls, Internal Audit, Accounting, Auditing, Six Sigma
Education
AT&T Six Sigma Green Belt Certified
Clark Atlanta University 2001 — 2003
MBA
Syracuse University - Martin J. Whitman School of Management 1992 — 1997
BS
Troutman Sanders LLP November 2013 - Present
City of Atlanta February 2012 - October 2013
City of Atlanta 2011 - March 2012
Rohadfox Construction Control Services Corporation January 2009 - January 2011
AT&T Mobility January 2008 - January 2009
CBS Radio August 2005 - December 2007
Fulton County August 2002 - August 2006
Skills
Public Speaking, Strategic Planning, Social Media, Event Planning, Leadership, Community Outreach, Non-profits, Program Management, Nonprofits, Community Development, Public Relations, Fundraising, Leadership Development, Program Development, Strategic Communications
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2009
MBA, Marketing
Clark Atlanta University 1998 — 2002
BA, Communications
White Plains High School September 2015 - Present
Tuckahoe High School February 2015 - June 2015
NYC Department of Education August 2012 - January 2015
Department of Education May 2012 - July 2012
The Fresh Air Fund April 2011 - July 2011
AT&T Mobility April 2006 - November 2009
Skills
Teaching, Research, Editing, Public Speaking, Community Outreach, Spanish, Social Media, Event Planning, Microsoft Office, Non-profits, PowerPoint, English, Curriculum Mapping, Curriculum Design, Differentiated..., Data Analysis, Educational Leadership, Tutoring, Higher Education, Nonprofits, Grant Writing, Program Development, Curriculum Development
Education
City University of New York-Hunter College 2010 — 2012
Master's degree, English Adolescent Education
City University of New York-Hunter College 2007 — 2009
Bachelor of Arts (B.A.), English Language, Literature & Criticism
W.C. Bryant High School 2000 — 2004
John Jay College of Criminal Justice
Techturized inc. June 2012 - Present
AT&T Mobility July 2012 - May 2013
Buckeye Technologies December 2011 - 2012
Georgia-Pacific LLC August 2011 - December 2011
North Carolina A&T State University October 2009 - August 2011
US Department of Homeland Security June 2010 - August 2010
Georgia Institute of Technology May 2009 - August 2009
WW Williams August 2007 - December 2007
BP May 2007 - August 2007
Red Bull August 2006 - May 2007
Skills
Teaching, Matlab, Microsoft Office, Process Improvement, Chemical Engineering, Engineering, Microsoft Excel, Microsoft Word, Technical Writing, Project Management, Research, PowerPoint, Statistics, Project Planning, Product Development, Troubleshooting, Data Analysis, Team Leadership, Lean Manufacturing, Analysis, Process Engineering
Education
North Carolina Agricultural and Technical State University 2009 — 2011
MSChE, Chemical Engineering
Georgia Institute of Technology 2007 — 2009
Chemical Engineering
Clark Atlanta University 2003 — 2007
B.S., Engineering
AT&T Mobility December 2012 - Present
AT&T June 2012 - December 2012
Eventful Tickets Inc. February 2007 - December 2009
Fanprice, Inc. December 2007 - April 2008
Ticket Frontier, Inc. January 2004 - December 2007
Skills
Sales, Customer Service, Social Networking, Retail, Team Leadership, Marketing, Public Speaking, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Event Planning, Event Management, Social Media, Outlook, Team Building, Training, Teamwork, Recruiting, Teaching, Entertainment, Time Management, Coaching, Inventory Management, Leadership Development, Data Entry, Merchandising, Hospitality, Economics, E-commerce, Management, Leadership, Direct Sales, Telecommunications, Account Management, Customer Experience, Sales Management, Customer Retention, Customer Satisfaction, Sales Operations, Solution Selling, Wireless, Sales Process, Business Development, Networking, Project Management, Mobile Devices, Strategy, Strategic Planning
Education
Washington State University
Master of Business Administration (M.B.A.)
Claremont McKenna College
Bachelor of Arts (B.A.), Economics, 3.45 Cumulative
Attebury Grain January 2015 - Present
Mobile Tech Tutor January 2013 - Present
Attebury Grain June 2013 - January 2015
AT&T Mobility July 2011 - May 2013
Lazy E Ranch May 2010 - September 2010
West Texas Western Store August 2009 - May 2010
Dolan Griggs LLP June 2008 - July 2009
Original John's November 2005 - August 2006
Target Inc May 2005 - August 2006
Skills
Self Management, Highly motivated..., Positive Energy, Sales, Personal Development, Business Development, Group Leadership, Leadership Development, Mobile Technology, Document Drafting, Development Of..., Development of Sales..., Analytical Skills, Problem Solving, Team Problem Solving, Team Leadership, Teamwork, Team Building, Positive Team Player, Highly Reliable, Creativity, Customer Service, Customer Satisfaction, Ethical Decision Making, Staff Development, Training, Public Speaking, Cold Calling, Microsoft Excel, Strategic Planning, Marketing, Management, Microsoft Office, Sales Operations, Social Networking, Leadership
Education
West Texas A&M University 2010 — 2013
Bachelor of Science, Agriculture; Equine Industry and Business; Marketing
Clark College 2007 — 2009
Associate's, Business Administration and Management, General
J.A.K.S. Management June 2011 - Present
AT&T Mobility June 2008 - March 2009
Opulence Magazine June 2008 - March 2009
Georgia Power Company May 2004 - August 2005
Skills
Management, Marketing, Sales, Start-ups, Customer Service, Advertising, Access, Human Resources, Contract Negotiation, Microsoft Office, Public Speaking, Conflict Resolution, Microsoft Excel, Microsoft Word, Social Media Marketing, PowerPoint, Strategic Planning, Legal Research, Marketing Strategy, Negotiation, Nonprofits, Retail
Education
Kaplan University 2006 — 2010
Bachelors, Criminal Justice
Clark Atlanta University 2002 — 2005
N/A, Criminal Justice
Bank of America rscVerizon WirelessDecember 2013 - Present
AT&T Mobility August 2004 - December 2010
AT&T August 2004 - December 2010
Saab Automobile AB January 2000 - January 2004
Marin Mazda Subaru September 1999 - January 2000
Thrifty car rental March 1999 - September 1999
Dollar rent-a-car March 1997 - March 1999
Dollar Thrifty Automotive Group January 1997 - January 1999
Alamo rent-a-car March 1993 - June 1997
Esprit De Corp January 1981 - January 1984
Skills
conversational French, Spanish
Education
School of hard knocks 1987 — 1992
Black belt, Stand up comedy
City College of San Francisco 1981 — 1983
George Washington high school
Advanced Drainage Systems, Inc. June 2014 - Present
Hausmann-McNally S.C October 2012 - June 2014
Farmers Insurance April 2011 - November 2012
SRI Holdings February 2009 - August 2009
AT&T Mobility March 2005 - August 2008
Skills
Sales Operations, Direct Sales, Customer Relations, Customer Service, Microsoft Office, Data Entry, Administrative Support, Insurance, Property & Casualty..., Lotus Notes, Team Building, Administrative..., PowerPoint, Process Improvement, Real Estate, Sales
Education
Hondros College 2007 — 2008
Post Licensing, Real Estate Post Licensing Certificate
Clark State Community College 2004 — 2006
AT&T Mobility February 2014 - Present
AT&T Mobility April 2011 - February 2014
Savannah College of Art and Design 2014 - 2014
Travelport January 2011 - March 2011
Digitas August 2007 - December 2010
Grey Worldwide 2005 - 2007
Skills
CRM, Online Marketing, Online Advertising, Marketing Communications, Marketing, Cross-functional Team..., Creative Direction, Management, Project Management, Segmentation, Retail, Branding & Identity, Wireless, Networking, Digital Marketing, Integrated Marketing, Advertising, Social Media Marketing
Education
Clark Atlanta University
MBA, Marketing
University of California, Los Angeles
BA, Economics
Russell Investments (Contract) February 2014 - Present
Microsoft January 2013 - Present
Delta Dental of Washington (contract) October 2013 - January 2014
Microsoft (contract) January 2013 - September 2013
RPI (Reischling Press Inc) April 2012 - October 2012
Microsoft April 2011 - April 2012
AT&T Mobility April 2010 - April 2011
Microsoft September 2009 - November 2009
Bill and Melinda Gates Foundation (contract) February 2009 - March 2009
GCI (contract) February 2008 - September 2008
Skills
Test Cases, Regression Testing, Test Planning, Black Box Testing, IIS, SQL, Browsers, Manual Testing, Test Execution, Test Strategy, Integration Testing, Defect Tracking, Bug Tracking, System Integration..., Quality Center, Testing, SQL Server, Exploratory Testing, Agile Testing, Web Testing, End-to-end Testing, Regression, Microsoft SQL Server, Visual Studio, Scrum, SDLC, Quality Assurance, Agile Methodologies, Test Automation, User Acceptance Testing
Education
Keller Graduate School of Management at DeVry University 2003 — 2005
MS in Information Systems Management, Management Information Systems, General
City University of Seattle 2000 — 2003
Computers and Software systems, Computer and Information Sciences and Support Services
Bellevue Community College 1996 — 1999
Aassociast of, Information Technology
AT&T Mobility January 2009 - Present
AT&T May 1996 - January 2009
AT&T March 1996 - May 1998
Bell Atlantic Nynex Mobile 1994 - 1996
Bell Atlantic Nynex Mobile 1994 - 1996
Bell Atlantic Nynex Mobile 1994 - 1996
MSC Tech Cellular One (SBMS) May 1992 - May 1994
Skills
VoIP, CCNA, SIP, Wireless Networking, Network Design, Network Architecture, Wireless, Switches, Network Engineering, Network Operations, IP, Cisco, Telecommunications, TCP/IP, SS7, Troubleshooting, GSM, Mobile, Integration, Telephony, Computer Network..., Mobile Devices, Cisco Technologies, Ethernet, RIP, ISDN, Network Administration, Routing, Networking, Security, VLAN
Education
City University of Seattle 2010 — 2012
Bachelor of Science, Computer Systems Networking, Graduated Summa Cum Laude
Johnson & Wales University 1992 — 1996
Associate of Science, Electronic Systems Technology
Samsung Telecommunications of America August 2014 - Present
Mosaic Sales Solutions April 2013 - August 2014
T-Mobile February 2012 - January 2013
Cablevision September 2011 - January 2012
T-Mobile March 2010 - September 2011
AT&T Mobility December 2006 - September 2009
D.S.W. Food Corp December 2005 - December 2006
Skills
Outlook, Sales, Call Centers, Customer Satisfaction, Group Development, Invoicing, Management, Motivated self-starter, Process Scheduler, Retail, Sales Operations, Selling, Team Building, Team Management, Teamwork, Troubleshooting
Education
Brooklyn College 1999 — 2003
Business, Management, Marketing, and Related Support Services
Erasmus High School 1996 — 1999
High School Diploma, Math and Science
Internal Revenue Service May 2012 - Present
Software Paradigms International May 2010 - May 2012
The Home Depot July 2009 - December 2009
Macy's Systems and Technology July 2006 - September 2008
AT&T Mobility April 2005 - June 2006
Cox Communications October 2004 - April 2005
Delta Air Lines February 2004 - October 2004
Superior Essex August 2001 - February 2004
Tivoli Systems (IBM) September 1997 - January 2001
Platinum Technologies January 1997 - September 1997
Skills
Program Management, PMP, Project Management, MS Project, Training
Education
Clark Atlanta University 1992 — 1994
MBA, Decision Science and Finance
Spelman College 1986 — 1990
B.S., Computer Science
The Door January 2014 - Present
Access Staffing January 2013 - Present
SoSoon Music January 2009 - Present
New Amsterdam Fencing Academy February 2013 - June 2014
NICODA, New International Center of Diverse Artists, Inc. January 2011 - June 2012
Harlem Village Academies November 2011 - May 2012
AT&T Mobility May 2006 - November 2010
Skills
Stage Management, Event Planning, Social Media, Music, Social Media Marketing, Marketing, Music Industry, Outlook, Event Management, Public Speaking, Press Releases, Audio Engineering, Social Networking, Film, Blogging, Entertainment, Voice Over, Advertising, Editing, Publicity, Television, Facebook, Acting, Radio, Video Editing, Video Production, Proofreading, Music Production, Pro Tools, Curriculum Development, Promoting Events, Proposal Writing, Grant Writing, Business Development, Business Planning, Business Strategy, Curriculum Design, Sales, Sales Management, Technology, Customer Satisfaction
Education
City University of New York-Hunter College 2000 — 2003
Associates Equivalent, Media Studies Africana and Latino Studies
AT&T Mobility January 2012 - Present
Guardian Protection Services November 2009 - October 2011
Sprint Nextel Inc 2000 - 2008
Skills
M2M
Education
Clarion University of Pennsylvania 1983 — 1987
BS, Communications
Fox Chapel HS
Diploma
AT&T Mobility March 2006 - Present
Education
Clark Atlanta University
MS, Computer Science
Keller Graduate School of Management of DeVry University
MPM, Project Management
Tennessee State University
BS, Computer Science
AT&T Mobility May 2008 - Present
Skills
Analysis, Call Centers, Process Improvement, Project Planning, Public Relations, Strategic Planning, Telecommunications, Training, Vendor Management, Program Management, Project Management, Team Building
Education
Clarion University of Pennsylvania 1985 — 1988
Business Management
Techno-Comp January 2007 - Present
Verizon Wireless 2005 - Present
ACS August 1998 - January 2007
Geotek Communication February 1997 - July 1998
AT&T Mobility June 1994 - July 1997
Education
Fairleigh Dickinson University 2007 — 2008
Oracle OCP Certification
Rutgers University-New Brunswick 1972 — 1974
MA, History
City University of New York City College 1969 — 1971
BA, History
Heartland Payment Systems August 2015 - Present
Farmers Insurance Group of Companies October 2014 - Present
TransContinental Logistics Llc January 2012 - Present
T-Mobile April 2013 - June 2014
AT&T Mobility July 2009 - April 2013
Alliant Technologies September 2008 - April 2009
Marlin Leasing September 2007 - May 2008
NOVASTAR MORTGAGE 2004 - 2008
NovaStar Financial May 2003 - November 2007
Nevada Networks February 1997 - November 2007
Skills
Account Management, Sales Management, Direct Sales, Solution Selling, Cloud Computing, Salesforce.com, New Business Development, Sales Process, Sales, SaaS, Contract Negotiation, Vendor Management, Selling, VoIP, Cold Calling, Call Center, Managed Services, Wireless, Unified Communications, CRM, Data Center, Mobile Devices, MPLS, Co-location, Networking, IP, Virtualization, Disaster Recovery, Telecommunications, Business Development, Call Centers, Professional Services, Strategic Partnerships, Channel Partners, Customer Retention, B2B, Sales Operations, Enterprise Software, Telephony, Sales Presentations, Product Management, Lead Generation, Product Marketing, Outsourcing, Team Leadership, Customer Experience, Cellular Communications, M2M, Internet Services, Team Building
Education
City University of New York-College of Staten Island 1984 — 1987
Farmers University
Saint John's University
AT&T Mobility January 2007 - October 2013
Skills
Customer Experience, Telecommunications, Sales Operations, Solution Selling, Mobile Devices, Customer Satisfaction, Direct Sales, Customer Retention, Wireless, Cellular Communications, Mobile Technology, M2M, Managed Services, VoIP
Education
City University of New York-Herbert H. Lehman College 2014 — 2017
Bachelor's degree, Accounting
CUNY Hostos Community College 2014 — 2016
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Goldman Sachs September 2015 - Present
Oxford University Press January 2015 - Present
AT&T Mobility November 2006 - March 2010
Skills
Sales, Sales Process, Customer Service, Account Management, Marketing, Time Management, Microsoft Excel, Direct Sales, Sales Operations, Sales Management, Customer Retention, Customer Satisfaction, Wireless, Mobile Devices, Salesforce.com, Software Documentation, Accounting, Cold Calling, Sales Presentations, Selling, Event Management, English Literature, Writing, Communication, Peer-to-peer, Edelweiss, Proofreading, Co-op Advertising, Wholesale, Advertising, Publicity, iPage, PubAlley, Technical Writing, Publishing, Events Coordination
Education
City University of New York-John Jay College of Criminal Justice 2012 — 2014
Bachelor of Arts (B.A.), English Language and Literature/Letters
Citi August 2015 - Present
AT&T Mobility May 2012 - Present
T-Mobile 2007 - 2012
Skills
Microsoft Office, Direct Sales, Retail Sales, Retail Sales Analysis, Small Business, B2B, Customer Service, Microsoft Exchange, Microsoft Word, Microsoft Excel, PowerPoint, Inventory, Inventory Management, Sales, Customer Experience, Telecommunications, Wireless
Education
City University of New York-Herbert H. Lehman College 2009 — 2016
Bachelor of Science (B.S.), Accounting and Finance, 3.0
AT&T January 2013 - Present
AT&T November 2010 - January 2013
AT&T January 2010 - November 2010
AT&T Mobility May 2008 - January 2010
AT&T Mobility June 2007 - May 2008
AT&T Mobility May 1999 - June 2007
Skills
Telecommunications, GSM, UMTS, Cellular Communications, Wireless, LTE, Strategic Planning
Education
Kennesaw State University - Michael J. Coles College of Business 2006 — 2008
Masters, MBA
Clark Atlanta University 1996 — 2000
BS, Electrical Engineering
CITYMD October 2015 - Present
AT&T Mobility November 2012 - August 2013
Verizon Wireless August 2005 - September 2009
Skills
Wireless, IP, GSM, VoIP, Singer-songwriter, Telecommunications, Troubleshooting, Integration, Marketing, Writing, Music, Social Media Marketing, Management, Customer Service, Team Leadership, Blogging, Advertising, Public Speaking, Training, Microsoft Excel, Social Media, Microsoft Office
Education
The City University of New York - The City College of New York
Management and Administration, Economics
Die Cleaning Equipment and Supply June 2015 - August 2015
Automation I Course January 2015 - May 2015
EcoCAR 3 July 2014 - January 2015
Sound Tribe DJs May 2005 - August 2012
Jackson Arms Shooting Range May 2011 - December 2011
AT&T Mobility August 2010 - May 2011
T-Mobile May 2010 - August 2010
Kohl's Department Stores July 2009 - January 2010
Skills
Sales, Sales Management, Wireless, Customer Service, Employee Training, Technical Support, Firearms, Solidworks, Mechanical Engineering, Engineering, Customer Satisfaction, Public Speaking, SolidWorks, Project Management, PowerPoint
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2012 — 2016
Bachelor of Science (B.S.), Manufacturing Engineering
Griffith University, Gold Coast Campus 2013 — 2013
Manufacturing Engineering
City College of San Francisco 2012 — 2012
California Real Estate
AT&T Mobility August 2007 - Present
Verizon Wireless April 2002 - July 2007
Skills
Management, Microsoft Excel, Retail, Sales, Wireless, Direct Sales, Telecommunications, Customer Experience, Customer Retention, Mobile Devices, Solution Selling, Sales Operations, Customer Satisfaction, Cellular Communications
Education
Mt. San Antonio College 1996 — 2000
Psychology
Citrus College
Business, Management, Marketing, and Related Support Services
AT&T Mobility April 2013 - Present
AT&T February 2010 - April 2013
AT&T July 2007 - February 2010
Vector Marketing December 2006 - April 2007
Skills
Sales, Sales Management, Operations Management, Merchandising, Internal Audit, Recruiting, Marketing, Training, Leadership, Time Management, Event Planning, Account Management, Customer Satisfaction, Customer Service, Social Networking, Team Building, Team Leadership, PowerPoint, Management, Public Relations, Retail, Social Media Marketing, Customer Retention, Microsoft Excel, Microsoft Office, Project Management, Advertising, Coaching, Inventory Management, Leadership Development, Microsoft Word, Quotas, Direct Sales, Performance Management, Outlook, Call Centers, Employee Training
Education
Centenary College 2012 — 2014
Master of Business Administration (MBA), Operations Management and Supervision
City University of New York-Brooklyn College 2005 — 2009
Bachelors, International Business and Entreprenuership
Sunshine Shuttle & Limousine LLC January 2014 - Present
Dale Carnegie Training June 2011 - February 2012
AT&T Mobility July 2010 - June 2011
T-Mobile USA August 2008 - June 2010
Sogifty Publishing LLC January 2006 - February 2008
Hearmuff Inc February 2001 - March 2005
Magno Sound & Video 1987 - 1991
Skills
Sales Management, Human Relations, New Business Development, Direct Sales, Team Management, Sales Process, Consultative Selling, Solution Selling, Sales Operations, Selling, Profitability, Product Development, Coaching, B2B, Cross-functional Team..., Increasing Sales, Operational Efficiency, Morale, Sales Compensation, Sales Presentations, Fortune 500, Quotas, Customer Retention, Cold Calling, Team Building, Lead Generation, Account Management, Salesforce.com, People Skills, Customer Experience, Employee Training, Leadership Development, Training Delivery, Consulting, Profit, Sales, Training, Sales Promotion, Team Leadership, Leadership, CRM, Marketing, Management, Marketing Strategy, Strategic Planning, Advertising, Public Speaking
Education
City University of New York-Hunter College 1983 — 1987
BA, Communications, Philosophy, French
Merritt Island High School
MobileIron December 2011 - Present
Verizon Wireless February 2009 - December 2011
AT&T Mobility January 2007 - January 2009
Knarr Financial Services April 2004 - December 2006
Gen-X Graphics 1996 - 1999
Sunlink 1996 - 1998
Skills
Mobile Computing, Negotiation, Marketing, Security, Enterprise Software, Public Speaking, Entrepreneurship, Direct Sales, SaaS, Salesforce.com, Solution Selling, B2B, Sales Operations, Selling, Wireless, Sales Process, Account Management, Enterprise Mobility, Start-ups, Mobile Devices, Strategy, Channel Partners, Strategic Partnerships, Training, Sales, Leadership, Management
Education
Clarion University of Pennsylvania 1999 — 2003
Management
University of Pittsburgh 2000 — 2001
Corestaff Services October 2015 - Present
MarketPro March 2015 - August 2015
Bath & Body Works May 2009 - April 2015
Hire Velocity September 2014 - February 2015
Go Health August 2013 - April 2014
AT&T Mobility June 2011 - August 2011
Wynnewood Technologies February 2008 - April 2009
Hampton University September 2006 - June 2008
Studio 762 September 2007 - December 2007
Skills
Sales, Leadership, Marketing, Training, Customer Service, Advertising, PowerPoint, Lead Generation, Negotiation, Online Advertising, Solution Selling, Access, Cold Calling, Customer Experience, Retail, Microsoft Office
Education
Clark Atlanta University 2010 — 2013
Bachelors, Business Admin/ Marketing, 3.61
Hampton University 2006 — 2009
Speck Products July 2015 - Present
T-Mobile October 2012 - July 2015
AT&T Mobility 2009 - 2012
PPMSI 2005 - 2009
Enterprise Rent-A-Car 2007 - 2008
Skills
Customer Satisfaction, Customer Service, Microsoft Word, Time Management, Microsoft Office, Microsoft Excel, Sales, Social Media, Event Planning, Social Networking, PowerPoint, Social Media Marketing, Outlook, Team Building
Education
City College of San Francisco 2000 — 2003
Music
Skyline College 2000 — 2001
General Education
South San Francisco Adult Education 2000 — 2000
G.E.D, General Education
El Camino High School 1996 — 2000
General Education
AT&T Mobility March 2014 - September 2014
Public Health Solutions February 2013 - March 2014
Cobra Wear Inc May 2008 - February 2013
Ari Sardana Jfk Inc October 2006 - July 2007
Skills
Customer Service, Management, Sales, Community Outreach, Nonprofits, Public Speaking, Microsoft Office, Training, Leadership, Outlook, Strategic Planning
Education
City University of New York-John Jay College of Criminal Justice 2010 — 2012
Bachelor of Arts Degree, Forensic Psychology
City University of New York at Kingsborough Community College 2007 — 2009
Associate of Arts, Liberal Arts
John Dewey High School
Evernote July 2015 - Present
Tribeca Companies (through Premier Staffing Agency) June 2015 - July 2015
YMCA of San Francisco May 2013 - July 2015
AT&T Mobility June 2010 - May 2011
Safeway April 2008 - May 2010
Skills
Microsoft Office, Customer Service, Bookkeeping, Auditing, Cashiering, Microsoft Word, Time Management, Sales Operations, Cash Register, Cantonese, Inventory Management, Microsoft Excel, FAIRu, Public Speaking, Social Media, PowerPoint, Teamwork, Sales
Education
San Jose State University 2013 — 2015
Bachelor of Science (BS), Economics
City College of San Francisco 2010 — 2013
Economics
AT&T October 2014 - Present
AT&T April 2014 - October 2014
AT&T January 2011 - April 2014
Mary Kay, Inc. October 2009 - February 2011
French American School of Puget Sound August 2010 - January 2011
Northshore School District September 2008 - August 2010
AT&T Mobility April 2006 - July 2007
Cingular Wireless November 2004 - April 2006
Cingular Wireless September 2003 - November 2004
AT&T Wireless December 2001 - September 2003
Skills
Management, Vendor Management, Troubleshooting, Software Documentation, Project Management, Telecommunications, Networking, Wireless Networking, Training, Wireless, Cellular Communications, Leadership, VoIP, Program Management, System Deployment, Databases
Education
City University of Seattle 2006 — 2008
Master, Teaching
Washington State University 1988 — 1993
Bachelor of Arts, English
Garden City Group February 2013 - Present
Randstad Technologies US September 2012 - January 2013
AT&T Mobility January 2012 - August 2012
Tek Systems January 2010 - September 2010
Capgemini September 2007 - May 2009
BearingPoint March 2004 - July 2007
ATT Wireless September 2003 - February 2004
Symantec (Verisign Authentication Services) February 2000 - May 2002
CGI- AMS April 1998 - January 2000
Coopers & Lybrand LLP June 1997 - January 1998
Education
City University of Seattle 2010 — 2012
Masters, Project Management, Presidential Honors
University of Washington Extension 2001 — 2002
Certificate Data Resource Management
University of Washington, Michael G. Foster School of Business 1991 — 1996
Bus Admin, Finance, Marketing, Information Systems
AT&T Labs, Inc. January 2013 - Present
AT&T Mobility March 2011 - Present
AT&T November 2005 - March 2011
IBM Tivoli Software September 2003 - November 2005
IBM Turkey 1992 - 2003
Skills
Telecommunications, Wireless, Cloud Computing, IP, Unix, Integration, VoIP, SOA, Software Development, Ethernet, LTE, Linux
Education
City University of New York City College 1989 — 1992
Master of Science (MS), Computer Science
Ankara University 1982 — 1987
Bachelor of Science (BS), Engineering Physics
AT&T June 2014 - Present
Molina Healthcare April 2013 - May 2014
AT&T Mobility January 2012 - March 2013
T-Mobile April 2011 - August 2011
Amdocs April 2010 - December 2010
SIFE July 2009 - December 2009
Verizon Wireless April 2004 - June 2007
JPMorgan Chase July 2000 - February 2002
Wipro Infotech Ltd November 1998 - June 2000
Skills
Visio, MS Project, Rational Rose, Windows, Microsoft Office, Access, Web Applications, Pc Software, Software Development..., Business Process, Business Analysis, SharePoint, Requirements Analysis, SDLC, Vendor Management, Process Development, Process Improvement, Data Analysis, Quality Assurance, Business Intelligence, Program Management, Telecommunications, Enterprise Software, Strategy, Project Management, Software Documentation, Databases, Management, SQL, User Acceptance Testing, Oracle, Business Requirements, Analysis, Change Management, Software Project..., Microsoft Project
Education
City University of Seattle 2008 — 2009
MBA, Project Management
City University of Seattle 2008 — 2009
MBA; specialized, Project Management, Business Strategy and Applied Marketing
Mumbai University 1994 — 1998
BS, Physics
Menlo Park Rehabilitation March 2014 - April 2015
Mother and Child Education Center March 2014 - April 2015
AT&T Mobility October 2011 - January 2014
Nordstrom December 2010 - October 2011
Build-A-Bear Workshop August 2006 - December 2010
Skills
Management, Customer Service, Sales, Coaching, Team Leadership, Sales Management, Sales Process, Customer Satisfaction, Interviews
Education
Concorde Career College-Portland 2013 — 2015
Associate of Science (AS), Family Practice Nurse/Nursing
Clackamas Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.)
Gladstone high school 2007 — 2009
High school diploma
Timberland June 2012 - Present
AT&T Mobility September 2010 - March 2012
TAKEDA PHARMACEUTICALS NORTH AMERICA, INC. August 2005 - August 2010
Nextel Communications, INC April 2000 - July 2005
Nextel Communications, INC October 2002 - September 2004
Nextel Communications, INC. February 2002 - September 2002
Nextel Communications, INC. October 2001 - February 2002
Nextel Communications, INC April 2000 - October 2001
AIRWALK INTERNATIONAL, LLC. April 1998 - March 2000
AIRWALK INTERNATIONAL, LLC. June 1997 - April 1998
Skills
Contract Negotiation, Proposal Writing
Education
Indiana University of Pennsylvania 1991 — 1994
BS
Clarion University of Pennsylvania 1990 — 1991
Sista2Sista Couriers & Freight, LLC January 2015 - Present
Cedar Valley College September 2013 - Present
ITT Technical Institute February 2013 - Present
Department of Veterans Affairs January 2011 - Present
AT&T October 2007 - January 2011
AT&T Mobility October 2007 - November 2008
United States Navy August 1996 - January 2007
United States Postal Service September 1999 - September 2006
Skills
Troubleshooting, Telecommunications, Windows Server, Active Directory, Visio, Cisco Technologies, Product Management, Integration, Security, Networking, Vendor Management, Customer Service, Wireless
Education
Northcentral University 2009 — 2012
Master of Business Administration (MBA), Management Information Systems
Clark Atlanta University 1999 — 2003
Bachelors, Computer Information Systems
Apex Systems February 2015 - Present
Premera Blue Cross November 2013 - February 2015
Liberty Mutual March 2011 - November 2013
Microsoft July 2010 - March 2011
Accenture October 2009 - June 2010
Accenture June 2005 - June 2009
Microsoft 2006 - 2008
Microsoft 2005 - 2005
AT&T Mobility 2001 - 2005
Skills
Scrum, PMP, Business Intelligence, Product Management, SDLC, Quality Assurance, Requirements Gathering, Management, Business Analysis, Data Warehousing, Agile Project Management, Program Management, Software Project...
Education
City University of Seattle 1997 — 2001
Masters, Computer Science - Project Management
Seattle Pacific University 1997 — 2001
Bachelor of Science, Computer Science
Pacific Mobile Solutions January 2009 - Present
Premiere Global Services April 2008 - December 2008
at&t Mobility January 2006 - October 2007
RLP & Associates December 2003 - 2005
BEA Systems, Inc. 2001 - 2003
Level 8 Systems 2000 - 2001
Computer Associates 1998 - 2000
Atex Media Solutions 1995 - 1998
Mind Over Technology 1990 - 1995
NEC America, Inc. 1985 - 1989
Education
City University of New York-Brooklyn College 1972 — 1976
B.A.
Mosaic Sales Solutions May 2014 - Present
Agency 22 Entertainment September 2009 - Present
Premium Retail Services February 2011 - February 2014
Tyscot Music & Entertainment July 2008 - April 2011
AT&T Mobility August 2010 - February 2011
Verity Records February 2010 - February 2011
Skills
Music Industry, Telecommunications, Management, Business Strategy, Direct Marketing, Leadership Development, Product Development, Music Production, Retail, Sales, Sales Operations, Sales Management, Merchandising
Education
City Colleges of Chicago-Wilbur Wright College 2004 — 2006
Associate's degree, Marketing
Academy of Communications and Technology ACT Charter School 1997 — 2004
Whirley-DrinkWorks! March 2009 - Present
AT&T Mobility November 2007 - March 2009
Dobson Communications May 2005 - November 2008
Skills
Sales Promotion, Solution Selling, Product Development, Marketing, Sales, Key Account Development, Sales Management, Trade Shows, Food & Beverage, Account Management, New Business Development, Forecasting, Retail, Key Account Management, Marketing Strategy, Direct Sales, Customer Service, Strategic Planning, Sales Operations, Food, Loyalty Programs, Market Planning, B2B, National Accounts, Income Statement, Merchandising, Inventory Management, P&L Management, Grocery, FMCG, Selling, Pricing, Sales Presentations, Cold Calling, Product Marketing, Sales Process, Profit, Management, Leadership, Food Service, Customer Satisfaction, Customer Retention, Advertising, P&L, Purchasing, Competitive Analysis, Market Analysis, Revenue Analysis, Trade Marketing, Distributors
Education
Clarion University of Pennsylvania 1983 — 1987
MobilityIQ June 2011 - Present
City University of New York August 2010 - Present
Sprint Nextel May 2010 - June 2011
AT&T Mobility July 2005 - February 2009
Metrocall March 1997 - December 2004
United States Marine Corps 1989 - 1997
Skills
Wireless, Consultative Selling, Solution Selling, New Business Development, Account Management, Telecommunications, Key Account Management, Competitive Analysis, Strategic Planning, Contract Negotiation, Marketing Strategy, Selling, Higher Education, Sales, Marketing, Business Strategy, Management, Healthcare, Customer Service, Sales Operations, Team Leadership, CRM, Leadership, Direct Sales, Product Management, Strategy, Strategic Partnerships, Training, Team Building, Sales Process, Salesforce.com, Program Management, Entrepreneurship, SaaS, Cross-functional Team..., Mobile Devices, Customer Satisfaction, Cold Calling, B2B, Business Development, Start-ups, Product Marketing, Networking, Coaching, Executive Management, Cloud Computing, Go-to-market Strategy, Enterprise Software, Customer Retention, Professional Services
Education
Pace University - Lubin School of Business
Ph.D Candidate, Marketing
City University of New York-College of Staten Island
Masters of Science, Business Management
Villanova University
Green Belt Certification, Lean Six Sigma
City University of New York Graduate Center
PMP, Project Management
City University of New York-College of Staten Island
Bachelors, Business Management
United States Marine Corps
Legal School, Legal Specialist
Revolutionary Payments July 2015 - Present
TSYS Merchant Solutions July 2010 - July 2015
AT&T Mobility May 2009 - July 2010
Micros Systems August 2004 - May 2009
Skills
Business Development, Wireless, Management, Merchant Services, New Business Development, Training, Payment Card Processing, Account Management, Salesforce.com, Direct Sales, Sales Management, B2B, Cold Calling, Sales Engineering, Pre/Post Sales Engineers, Project Management, Presentations, Employee Training, Microsoft Office, Microsoft Excel, PowerPoint, Network Security, PCI DSS, PCI Standards, Merchant Acquiring, NFC, EMV, Consulting, Hospitality Management, Computer Proficiency, Cloud Computing, Team Leadership, Communication, Technical Training, Product Development, Product Launch, Sales Process, Sales, Customer Service, Credit Cards, Relationship Management, Customer Retention, Strategic Partnerships, Electronic Payments, Sales Operations, Enterprise Software, Leadership
Education
Clark College 2000 — 2004
Business, Computer Science
Movius Interactive Corporation August 2015 - Present
SITA February 2015 - August 2015
Cox Communications June 2014 - December 2014
McKesson Health IT December 2013 - June 2014
AT&T Mobility March 2012 - August 2012
Dell SecureWorks August 2011 - February 2012
NCR Corporation June 2010 - May 2011
Incomm, Inc May 2007 - June 2010
T-Mobile July 2005 - May 2007
Transport 4 June 2004 - March 2006
Skills
SDLC, Project Management, Visio, Oracle, Hardware, Management, CRM, PMP, Software, Process Improvement, Training, IVR, ERP, Project Delivery, Leadership, MS Project, Business Process, Telecommunications, Outsourcing, Integration, Business Analysis, Call Centers, Business Process..., PMO, Agile Methodologies, Quality Assurance, SharePoint, Data Center, Vendor Management, Analysis
Education
Clark Atlanta University
BA, Marketing
MANNING HIGH SCHOOL
AT&T Mobility September 2012 - Present
AT&T June 2007 - September 2012
AT&T May 2007 - June 2007
AT&T May 2003 - May 2006
AT&T February 2001 - May 2003
Skills
Forecasting, Project Management, Microsoft Excel, Data Modeling, Liasoning, Collaborative Leadership, Collaborative Problem..., Standardization, Executive-level..., User Documentation, Process Flow..., Six Sigma Green Belt, Reporting & Analysis, Leadership, Management, Process Improvement, Analysis, Call Centers, Training, Telecommunications, Customer Experience, Troubleshooting, Customer Service, Team Leadership, Customer Satisfaction, Microsoft Office, SharePoint, Vendor Management, Capacity Planning, Presentations, Executive Presentation..., Six Sigma
Education
City University of Seattle 2013 — 2016
B.A. Management
St. Louis Community College 2000 — 2012
Associates Degree, General Studies
Amdocs February 2015 - Present
thePlatform May 2014 - November 2014
Strong-Bridge LLC March 2013 - May 2014
Strong Bridge March 2013 - December 2013
T-Mobile April 2012 - March 2013
Microsoft Corporation June 2011 - March 2012
Microsoft Corporation November 2010 - June 2011
AT&T Mobility November 2009 - November 2010
Areva T&D April 2007 - December 2008
Codesic Consulting November 2006 - March 2007
Skills
MS Project, Scope Management, Project Estimation, Cross-functional Team..., Process Management, Program Management, PMO, Risk Mitigation, Certified Project..., Project Implementation, Project Execution, Project Delivery, Product Management, MS Office Suite, Editing, Breaking News, Editorial, Online Journalism, Phone Skills, Customer Service, Journalism, Project Management, News Writing, Feature Articles, Loss Prevention, Data Entry, Copy Editing, Microsoft Office, Risk Management, Vendor Management, Leadership, Requirements Analysis, Business Analysis, SDLC, SharePoint, Business Intelligence, Team Building, Software Development, Telephone Skills, Training, Management, Business Process..., User Acceptance Testing, CRM, Business Requirements, Testing, PMP, Project Portfolio..., Integration, Project Planning
Education
City University of Seattle 2003 — 2007
Bachelor of Science, Business & Project Management
Sumner High School
Bachelor of Business Administration (BBA), Project Management
Microsoft July 2012 - Present
Microsoft January 2008 - July 2012
AT&T Mobility April 2007 - January 2008
Tribune Company January 2003 - April 2007
LIN Television September 2002 - January 2003
JoMar Building Company January 2002 - September 2002
GCSI September 2000 - January 2002
Medinex Systems Inc. September 1999 - September 2000
KXLY Broadcast Group May 1994 - August 1999
Skills
Business Strategy, Business Analysis, Digital Marketing, Mobile Marketing, Strategic Planning, Integrated Marketing, Digital Media, Global Marketing, Advertising, Product Marketing, New Media, Social Media Marketing, Mobile Advertising, Online Advertising, Program Management, Content Management, E-commerce, Strategy, Content Strategy, Product Management, Digital Strategy, Marketing Strategy, Management
Education
City University of Seattle 2003 — 2005
MBA, Marketing
Eastern Washington University 1989 — 1993
B.S., Mass & Organizational Communications
Q Analysts LLC October 2013 - Present
Kalles Group May 2013 - August 2013
AT&T August 2010 - April 2013
AT&T May 2006 - August 2010
Cingular February 2004 - May 2006
AT&T Mobility March 2000 - February 2004
US Marine/Bayliner March 1998 - May 2000
United States Navy June 1986 - December 1997
Skills
Data Center, Program Management, Project Management, ITIL, Disaster Recovery, Unix, Quality Assurance, Cross-functional Team..., PMO, SDLC, Microsoft Office, Process Improvement, Security, IT Operations Management, Testing, Management, Software Project..., HP-UX, Project Planning, Requirements Analysis, IT Service Management, Leadership, Analysis, ITIL Certified, Team-oriented, PMP, MS Project, Integration, MBA, Aviation Quality..., Solution Focused, SAN, NAS, Performance Management, Personal Development, Personnel Supervision, Budget Management, Time Management, Performance Improvement, Process Engineering, Continuous Improvement, Business Strategy, Business Analysis
Education
City University of Seattle 1993 — 1995
Master of Business Administration (M.B.A.), Information Technology/Management Information Systems, GPA: 3.86/4.0
Naval Aviation Training Command 1986 — 1987
Naval Flight Officer, Electronic Warfare, Passed (P/F)
Oregon State University 1980 — 1984
BS, Business Finance
Milwaukie High School 1975 — 1979
Diploma, General Studies
AT&T Mobility July 2013 - Present
AT&T Mobility July 2013 - Present
GlobalScholar November 2011 - July 2013
Puget Sound Energy September 2008 - November 2011
Omak School District #19 September 2000 - June 2007
U.S. Coast Guard June 1980 - July 2000
Skills
Firewalls, VPN, Vulnerability Assessment, Change Management, JUNOS, Network Security, ScreenOS, Security, Cisco IOS, Juniper Switches, SRX, IPSec, OSPF, RIPv2, EIGRP, Wireless Networking, WAN, Cisco Technologies, Network Architecture, Disaster Recovery, Network Engineering, Checkpoint, RIP, Routing, Servers, BGP
Education
Cisco Academy Program 2012 — 2012
CCNA
Network General Sniffer University 2005 — 2005
Certificate, Sniffer Pro LAN Packet Analyzer
Bates Technical College 2003 — 2003
Certificates, Occupational Analysis (30 hours)
Clark University 1999 — 2000
MCSE, Microsoft Windows NT4 Administration
U.S. Coast Guard Academy 1998 — 1998
CPO, Leadership and Managerment
Bangor Naval Training Center 1994 — 1994
Certificate, Handling of Classified Materials
Maritime Law Enforcement Academy at USCG TraCen Yorktown 1988 — 1989
Certification, Federal maritime law enforcement (400hrs)
Washington high school 1975 — 1979
LivePerson March 2014 - Present
State Farm (Randstad) February 2013 - March 2014
Microsoft October 2012 - February 2013
AT&T Mobility August 2009 - September 2012
eLuxury.com September 2008 - November 2008
Kenneth Cole Productions February 2008 - August 2008
CBS 5/The CW Bay Area August 2006 - August 2007
BBDO San Francisco July 2005 - July 2006
Skills
Marketing, Advertising, InDesign, HTML, Microsoft Office, Creative Direction, Editing, Integrated Marketing, Strategy, CSS, Photoshop, Illustrator, Account Management, Technical Support, Windows, Graphic Design, Internet Troubleshooting, Remote Troubleshooting, Software Documentation, Windows Server, Typography, Operating Systems, Troubleshooting, Project Management, Outlook, PowerPoint, UX, Front-end Development
Education
Savannah College of Art and Design 2010 — 2012
In Progress, Graphic Design
City College of San Francisco 2005 — 2009
Communication Studies
Cox Communications July 2008 - June 2010
Contract Assignments May 2007 - October 2007
AT&T Mobility December 2000 - January 2007
Education
Clark Atlanta University 1998 — 2003
AT&T Mobility October 2006 - Present
AT&T Wireless April 2000 - September 2006
AT&T Wireless October 1998 - March 2000
AT&T Wireless July 1996 - September 1998
Skills
Business Planning, Finance, Financial Modeling, Financial Analysis, Strategic Financial..., Analysis, Forecasting, Internal Controls, Telecommunications, Sarbanes-Oxley Act, Cross-functional Team..., Financial Reporting, Managerial Finance, Accounting
Education
City University of Seattle
MBA, Financial Management
AT&T February 2009 - Present
AT&T Towers February 2007 - February 2009
AT&T Mobility February 2004 - May 2007
AT&T Mobility March 2003 - February 2004
AT&T Mobility February 2001 - March 2003
Skills
Forecasting, Financial Analysis, Financial Modeling, Variance Analysis, Telecommunications, Capital Budgeting, Wireless, Cellular Communications, Process Improvement, Strategic Planning, Analysis, Business Analysis, Access, Vendor Management, Cross-functional Team..., GSM, Budgets, Program Management, Mobile Devices, Financial Reporting, LTE, Product Management, Project Planning, Project Management
Education
City University of Seattle 2002 — 2006
MBA, General Management
University of Washington, Michael G. Foster School of Business 1983 — 1987
B.A., Finance/Operations Management
New Indian School 1976 — 1983
Matriculation, Mathematics and Computer Science
AT&T Mobility October 2006 - October 2010
T Mobility October 2006 - October 2010
Georgia State University July 2003 - May 2006
AppleOne Employment Services March 2002 - July 2003
Ashleigh Place Group Home for Girls March 2001 - March 2002
OrangeburgCalhoun Technical College October 1995 - September 2000
Hospice of TRMC December 1990 - October 1995
South Carolina State University August 1990 - December 1990
University of South Florida November 1988 - July 1990
Massachusetts College of Art February 1982 - July 1988
Skills
Software Documentation, Invoicing, Payroll, Accounts Payable, Accounts Receivable, Human Resources, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PeopleSoft
Education
Claflin University 1998 — 2000
Bachelor's degree, Sociology/CRJ
Claflin University
Bachelor's Degree, Sociology/Criminal Justice Administration
Orangeburg-Calhoun Technical College
Associates Degree; Certificate, Basic Accounting; Criminal Justice; Security
AT&T Mobility February 2009 - Present
Phatsugar Phasions June 2008 - Present
Just Be Nice! September 1999 - Present
AT&T April 1986 - January 2009
AT&T formerly Bellsouth Telecommunications April 1986 - December 2008
SCC Unity SIngles May 2006 - October 2008
Skills
Mentoring, Customer Service, Telecommunications, Customer Relations, Troubleshooting, Advisement, Microsoft Office, Windows, Documentation, Call Center, Word, Eye for Design, Fashion, Connector, Consulting, Software Documentation, Computer Network..., Cisco Technologies, Call Centers, VoIP, Team Leadership, Frame Relay, Program Management, Switches, MPLS, Ethernet, WAN, Wireless Networking, Cellular Communications, Network Engineering, BGP, IP, Unified Communications, LTE, Routing, Networking, Managed Services, UMTS, GSM, Vendor Management, ATM networks, Firewalls, 4G, Mobile Devices, Microsoft Word, Customer Experience, Integration, DNS, Connectors, Wireless
Education
Clark Atlanta University 1978 — 1983
B.A., Art with Math minor
Clark Atlanta University
AT&T August 2012 - November 2013
AT&T April 2011 - December 2012
AT&T March 2011 - March 2012
AT&T Mobility August 2010 - July 2011
AT&T August 2009 - August 2010
AT&T May 2009 - August 2009
OFS October 2008 - January 2009
OFS June 2006 - October 2008
Norfolk Southern December 2004 - June 2006
Skills
Project Management, Lean Manufacturing, SAP, Management, Leadership, Agency Mgmt
Education
Clark Atlanta University 2007 — 2009
MBA
Georgia Institute of Technology 2000 — 2004
BS
University of Washington 1999 — 2000
Aveta Training Institute
Certification
AT&T Mobility January 2013 - Present
Swiss Post Solutions January 2012 - November 2012
Cisco Systems June 2011 - November 2011
AT&T Mobility July 2010 - June 2011
Cypress Comm September 2006 - October 2009
Verizon January 2006 - July 2006
MCI April 2005 - June 2005
KMC Telecom November 1999 - August 2004
ROLLINS, INC September 1997 - November 1999
NEC/BCS April 1996 - July 1997
Skills
Infrastructure Projects, Wireless, Telecommunications, Deployment, Analysis, Coordination, Planning, T1, Customer Relations, Leading Projects, Rollout, Microsoft Office, PMP, Project Planning, Software Documentation, System Deployment, Project Management, Managed Services
Education
Brooklyn College
Humanites
Fashion Institute of Technology
Coursework, Communication and Advertising
Cricket Wireless October 2014 - Present
AT&T April 2008 - Present
AT&T Mobility February 2005 - September 2008
Cingular Wireless 2001 - 2005
Education
Clarion University of Pennsylvania 1987 — 1991
1991, Communications
Marc Jacobs April 2011 - Present
Marc Jacobs October 2009 - April 2011
DTCC March 2008 - October 2009
AT&T Mobility April 2006 - October 2009
MTA Bridges and Tunnels October 2007 - March 2008
USMC August 1999 - August 2005
Skills
Domino Administration, Blackberry Enterprise..., ITIL, Disaster Recovery, Troubleshooting, Networking, IT Service Management, Program Management, Management, Technical Support, Process Improvement, Solution Selling, Hardware, System Deployment, Software Installation, Service Delivery, Active Directory, Lotus Notes, Wireless, Windows Server, Information Technology, Citrix, Servers
Education
City University of New York-College of Staten Island 2004 — 2008
B.S., Computer Science
City University of New York-College of Staten Island 2004 — 2008
A.A.S., Computer Technology: Business Programming
AT&T Mobility December 2008 - Present
AT&T September 2005 - July 2008
Sprint 2001 - 2005
Sprint Nextel 2001 - 2005
Skills
Software Development, Project Management, Vendor Management, Requirements Analysis, Project Planning, Management, Telecommunications, Analysis, SDLC, Agile Methodologies, Program Management, Project Portfolio..., PMP, Integration, Cross-functional Team..., Wireless, PMO, Agile Project Management, Software Project...
Education
University of Kansas - Graduate School of Business 2002 — 2005
MBA, Information Management Systems
University of Maryland Baltimore County 1994 — 1997
MS, Information Systems
University of Maryland Baltimore County 1992 — 1994
MS, Computer Science
Clark Atlanta University 1988 — 1992
BS, Computer Science
Delta Air Lines January 2012 - Present
AT&T Mobility August 2011 - November 2011
Allscripts November 2010 - April 2011
INVeSHARE, Inc. December 2009 - October 2010
Safeguard Properties LLC September 2007 - August 2009
Morgan Stanley May 2006 - May 2007
GSA September 2002 - April 2006
Winn Dixie Inc. February 2002 - August 2002
Assurant April 1999 - February 2002
Skills
Forecasting, Financial Analysis, Financial Reporting, Accounting, General Ledger, Management, Hyperion Enterprise, Analysis, Process Improvement, Finance, Microsoft Excel, Account Reconciliation, PeopleSoft, Financial Accounting, Project Planning, PowerPoint, CRM, Budgets, Financial Statements, Accounts Payable, Leadership, Outlook, Fixed Assets, Microsoft Word
Education
Keller Graduate School of Management 1999 — 2001
Masters, Information Systems
Clark Atlanta University 1994 — 1997
Business, Management/Finance
AT&T Mobility October 2001 - Present
Verizon Wireless January 1999 - July 2001
EDS (Electronic Data Systems) January 1999 - January 2000
Bellsouth Mobility January 1998 - March 1998
Equifax/ChoicePoint, Inc February 1986 - December 1997
Skills
Telecommunications, Wireless, Troubleshooting, Technical Support, Call Centers, Wireless Networking, Mobile Devices, VoIP, Vendor Management, Cellular Communications, Oracle, Management, Customer Experience, System Deployment, Databases, Computer Network..., Unix, Network Design, IP, Access, Integration, Telephony
Education
AIU Atlanta 2002 — 2004
Bachelors in IT, Technology
Clark Atlanta University 1981 — 1982
Mass Communications
AT&T April 2015 - Present
AT&T August 2011 - April 2015
AT&T Mobility July 2008 - August 2011
AT&T Mobility September 2005 - July 2008
Skills
Microsoft Access, Microsoft Office, Hyperion Interactive..., Hyperion Financial..., Oracle Database, Oracle Reports, Large Scale System..., Mergers & Acquisitions, Project Management, Performance Motivation, Increase Productivity, Financial Accounting, Auditing, Planning Budgeting &..., Team Motivation, Financial Analysis, Financial Statement..., Financial Variance..., Biblical Teaching
Education
City University of New York-Hunter College 1987 — 1991
Bachelor’s Degree, Accounting
Georgia State University - J. Mack Robinson College of Business 2005 — 2008
MBA, Concentration in Marketing
AT&T Mobility 2011 - Present
T-Mobile 2005 - 2009
Russell Investments 2000 - 2003
Skills
Software Project..., SDLC, Vendor Management, PMP, Program Management
Education
University of the Rockies 2011 — 2014
PsyD - Executive Coaching, Dissertation in Progress
Seattle University 1990 — 1992
Bachelors, Computer Science
City University of Seattle
MBA, Telecommunications Management
Sprint November 2014 - Present
First Citizens Bank and Trust Company, Inc. January 2014 - October 2014
Alltel Wireless August 2013 - September 2013
AT&T Mobility July 2012 - August 2013
Sterling Jewelers November 2009 - July 2012
Boys and Girls Clubs of America November 2009 - December 2010
InterMedia Marketing Solutions 2007 - 2009
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Troubleshooting, Data Entry, Telephone Skills, Microsoft Office, Telemarketing, Outlook, Sales, Sales Management, Sales Operations, Retail, Retail Sales, Multi-channel Retail, Customer Engagement, Long-term Customer..., Visual Arts, Photography, Communication, Communication Skills
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Communication and Media Studies
Claflin University
Independent Chemical Corp. September 2012 - Present
AT&T Mobility January 2010 - August 2012
Hunter College June 2009 - October 2010
Best Buy Co June 2006 - November 2009
Skills
Sales, Direct Sales, Retail Sales, Sales Process, Sales Management, Customer Satisfaction, Customer Experience, Customer Retention, Sales Operations, Quotas, Telecommunication..., Telecommunications..., Account Management, Customer Service, Merchandising, Microsoft Office, Mandarin, Cantonese, Internet Troubleshooting
Education
Hunter College, City University of New York 2008 — 2011
B.A, Chemistry
City University of New York-Hunter College 2005 — 2009
Bachelor of Arts (B.A.), Chemistry
AT&T Mobility September 2010 - Present
AT&T Mobility August 2007 - September 2010
Cingular Wireless April 2005 - August 2007
Cingular Wireless April 2001 - April 2005
Cingular Wireless February 2001 - April 2001
Cellular One April 2000 - February 2001
Cellular One September 1999 - April 2000
Southwestern Bell Wireless March 1999 - September 1999
Southwestern Bell Wireless January 1999 - March 1999
Southwestern Bell Wireless July 1998 - January 1999
Skills
Telecommunications, Wireless, VoIP, Cellular Communications, GSM, Technical Support, Computer Network..., Call Centers, Wireless Networking, Network Administration, Troubleshooting, 4G, LTE
Education
Clark University 2003 — 2004
PC Hardware Support
Northeastern University 2000 — 2002
Networking/Telecom
Columbia College 1992 — 1997
BA, Geography/Business
AT&T Mobility July 2008 - Present
Cingular December 2006 - July 2008
BC Sports September 2004 - December 2006
FleetCenter 2002 - 2004
Skills
Sales Operations, Customer Satisfaction, Sales, Retail, Sales Process, Cold Calling, Business, Telecommunications, Direct Sales, Wireless, M2M, Sales Management, Call Center, Account Management, B2B, Product Management, Solution Selling, Mobile Devices, Networking, Cross-functional Team..., Management, Customer Retention, Business Development
Education
Clark University 1999 — 2003
AT&T Mobility February 2001 - Present
AT&T Mobility March 2010 - January 2011
AT&T Mobility January 2004 - March 2010
Verizon January 1993 - June 1998
BayanTel 1996 - 1998
Verizon 1972 - 1998
Skills
SS7, LTE, Wireless, Telecommunications, GSM, Cellular Communications, IP, MPLS, CDMA, Networking, VoIP, Computer Network..., Network Design, Ethernet, SIGTRAN, 3G, WiMAX, T1, Wireless Networking, UMTS, SDH, Network Engineering
Education
University of Maine 1970 — 1972
Business
Clark University 1963 — 1968
Apple August 2012 - Present
Atlanta Premier August 2002 - Present
AT&T Mobility 2009 - 2010
Etrade Financial March 2006 - December 2006
Bloomingdale's August 2004 - March 2006
Skills
Sales Support, Customer Satisfaction, Account Management, Telecommunications, Microsoft Office, Sales Management, Operations, Operations Management, Investments, Retail Management, Modeling, Profitability Analysis, Grant Writing, Business Planning, Hiring/firing, Pre-sales Technical..., Technical Services, Direct Sales, Customer Retention, Sales, Retail, Call Center, Cold Calling, Sales Process, Team Leadership, Product Management, Team Building, Solution Selling, Product Marketing, Management, Inventory Management, Business Development, Customer Experience, Customer Service, Leadership, Contract Negotiation, New Business Development, Market Planning, Merchandising, Coaching, Marketing, Recruiting, Strategic Planning, Product Development, Forecasting, Wireless, B2B, Business Strategy, Marketing Strategy, Troubleshooting
Education
American Public University
Bachelor of Technology (B.Tech.), Information Technology Project Management
Clark Atlanta University
Ubisoft August 2013 - September 2015
Zoot Enterprises January 2012 - August 2013
AT&T Mobility July 2010 - January 2012
Hastings Entertainment November 2009 - May 2010
GameTag April 2008 - November 2009
Nintendo of America April 2007 - November 2007
Suncoast Motion Pictures Co November 2003 - February 2007
Skills
Training, Operations Management, Project Management, Analysis, JIRA, MySQL, Databases, Linux, Python, Java, JavaScript, Django, Process Improvement, PeopleSoft, Customer Service, Inventory Management, Amazon Web Services..., Microsoft Office
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2015 — 2018
Bachelor’s Degree, Software Engineering
City College of San Francisco 2013 — 2015
Computer Science, 3.89
AT&T Mobility December 2009 - December 2009
Perkins Restaurant March 2004 - December 2009
Education
Clarion University of Pennsylvania 2005 — 2009
BSBA, Marketing
AT&T Mobility November 2010 - Present
T-Mobile December 2007 - November 2010
TTS Wireless February 2007 - November 2007
Powered Tech Inc June 2005 - January 2007
Multiple Access Technologies Inc November 2004 - May 2005
Skills
Ericsson 3G UMTS & 4G..., Nokia 2G GSM & 3G UMTS..., COPS, OPTPCS, Map info..., Actix, Tems..., VoLTE, Nortel 2G GSM Network, Radio Network Design..., Cellular and Antennas..., 3G
Education
City University of New York City College 2002 — 2004
M.S Electrical Engineering, Wireless Communications, 3.0
Sir Syed University of Engineering and Technology, Pakistan 1997 — 2001
B.S, Electronics Engineering, Telecommunications Engineering, 3.0
Collabera, Inc/at&t January 2014 - January 2015
Collabera, Inc./at&t January 2012 - January 2014
Georgia January 2009 - January 2011
AT&T Mobility August 2004 - October 2006
Skills
GSM
Education
Clark Atlanta University
BS, Computer Science
FedEx Services 2012 - Present
FedEx Services 2009 - 2012
FedEx Office 2007 - 2009
AT&T Mobility 2001 - 2007
Cingular Wireless 1997 - 2001
PepsiCo 1996 - 1997
Skills
SDLC, PeopleSoft, Business Analysis, Management, ERP, Microsoft Word, English, Microsoft Office, Microsoft Excel, Visio, Software Documentation, Program Management, Vendor Management, Project Management, Process Improvement, Budgets, Strategic Planning, Team Leadership, Oracle, Requirements Analysis, Project Manage, Business Process..., ERP Implementations, Mergers & Acquisitions, Supervisory Skills, Technical Support, ITIL v3 Foundations..., Leadership
Education
City University of New York
Master of Science (M.S.), Compter Information Technology
National Institute of Engineering
Bachelor’s Degree, Electrical and Electronics Engineering
AT&T Mobility May 2011 - Present
AT&T Mobility October 2009 - May 2011
Spencer Gifts November 2008 - September 2009
The Bombay Company September 2005 - November 2008
Skills
Spanish, Retail, Customer Relations, Telecommunications, Customer Service, Mobile Technology, Cellular Communications, Solution Selling, Inventory Management, Retail Sales, Customer Experience, Wireless, Customer Satisfaction, Direct Sales, Sales Operations, Sales Process, Sales, Management
Education
City College of San Francisco 2008 — 2013
General Education
T-Mobile June 2012 - Present
T-Mobile November 2006 - July 2012
T-Mobile November 2004 - November 2006
AT&T Mobility January 2004 - November 2004
AT&T Mobility June 2002 - January 2004
AT&T Mobility June 2000 - June 2002
Skills
Telecommunications, SDLC, Requirements Gathering, Vendor Management, Business Analysis, ETL, Process Improvement, Business Intelligence, MS Project, Software Documentation, Requirements Analysis, PMO, Integration, Solution Architecture, Cross-functional Team..., Management, Project Management, Software Project..., Visio, Business Process, PMP, Business Process..., Business Requirements, SharePoint, Project Portfolio..., Agile Methodologies, IT Strategy
Education
City University of Seattle
Shoreline Community College
Associate of Arts (AA)
Belden Inc. April 2013 - Present
GE Energy January 2011 - April 2013
AT&T Mobility June 2010 - January 2011
AT&T Business Sales Leadership and Development Program January 2010 - June 2010
Skills
Sales Management, Cross-functional Team..., Sales Operations, Project Management, Marketing Strategy, Marketing, Selling, Customer Service, Email Marketing, Management, Product Management, Account Management, Sales Process, Key Account Management, Sales
Education
Clarion University of Pennsylvania 2005 — 2009
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Aon Hewitt September 2013 - Present
AT&T Mobility October 2011 - August 2013
Humana June 2009 - July 2011
AT&T Mobility February 2008 - August 2009
CIGNA Healthcare February 2002 - May 2007
Skills
Medical Terminology, ICD-9, HCPCS, CPT..., Risk Assessment and..., Benefits Administration, Healthcare Planning and..., Utilization Management, Medical Records..., Outstanding Customer..., Microsoft Office, Excel, Adobe Creative Suite, PowerPoint skills, SharePoint, Credentialing, VoIP, Access, Outlook Express, Lotus Notes, Lotus Smartsuite, Lotus Approach, Strategic Planning, Problem Solving, Analysis, Team Building, Project Implementation, Project Coordination, Project Planning, Process Improvement, Quality Auditing, Quality Assurance, Healthcare, Sales, Customer Satisfaction, Outlook, Microsoft Word, Medicare, Managed Care, Team Leadership, Health Insurance, Retail, Technical Support, Employee Benefits, Telephone Skills, Customer Retention, Business Process, Customer Service, Leadership, Training, Management, Project Management
Education
Clark Atlanta University 1996 — 2000
BS, ALLIED HEALTH COMMUNITY HEALTH EDUCATION
Intel Security formally McAfee Foundstone April 2014 - Present
Intel Security formally McAfee August 2011 - April 2014
AT&T Mobility February 2010 - August 2011
MarketStar (Research in Motion) March 2008 - February 2010
Verizon Wireless June 2004 - March 2008
Skills
McAfee, McAfee SIEM, McAfee Database, McAfee Network IPS, Direct Sales, IPS, Security, Wireless, Endpoint Security, SaaS, Encryption, Network Security, Software Industry, SIEM, Account Management, Professional Services, Managed Services, Enterprise Software
Education
Clark University 2001 — 2002
Certification, Web Design and Illistration
AT&T June 2013 - Present
AT&T November 2011 - May 2013
AT&T Mobility March 2011 - November 2011
Qwest Communications February 2010 - March 2011
Qwest Communications 2004 - 2010
Qwest Communications June 2001 - August 2004
Perry Contracting June 1989 - June 2001
Skills
Project Management, Program Management, Construction Management, Supply Chain Management, Telecommunications..., Wireless Construction, Commercial Construction, Contract Management, Utility Construction, Six Sigma
Education
Clark College
Business
Massachusetts Bay Community College
Accounting and Business/Management
AT&T Mobility April 2014 - Present
Coles College of Business EMBARK Alumni Group January 2014 - Present
AT&T Mobility June 2012 - April 2014
AT&T Mobility October 2010 - May 2012
Axum Consultants 2004 - 2010
T-Mobile 2002 - 2004
Nokia Siemens Networks 2000 - 2002
FedEX Line Haul Division 1999 - 2000
Skills
Wireless, Telecommunications, LTE, GSM, HSPA, 3G, UMTS, CDMA, Management, DNS, Network Architecture, Virtual Teams, Team Leadership, Team Building, Network Design, VoIP, IP, MPLS, Mobile Devices, 4G, Cellular Communications, Vendor Management, Integration
Education
Kennesaw State University - Michael J. Coles College of Business 2011 — 2013
Master of Business Administration (MBA)
Georgia Institute of Technology 1994 — 1999
BEE, Electrical Engineering
Clark Atlanta University 1989 — 1992
Bachelor of Science (B.S.), Computer Science
Stay Connected Verizon Wireless June 2015 - Present
AT&T Mobility November 2004 - June 2015
Skills
Microsoft Office, Customer Service, Sales, Sports, Team Leadership
Education
City University of New York-Brooklyn College 1997 — 2002
Bachelor of Science (BS), Business management and Finance
AT&T Mobility September 2011 - March 2013
AT&T March 2000 - September 2011
Education
Northview High School Covina CA 1972 — 1976
High School Diploma
Citrus College
Business
AT&T Mobility August 2009 - Present
Alcatel-Lucent January 1997 - August 2009
Skills
4G, LTE, UMTS, CDMA, GSM, Wireless, VoIP, Network Architecture, 3GPP, HSPA, 3G, WCDMA, Cellular Communications, Telecommunications, RAN, Core Network, SGSN, Network Design, IP
Education
Columbia University in the City of New York 1995 — 1997
Master's degree, Telecommunications Engineering
City University of New York City College 1991 — 1995
Bachelor's degree, Electrical and Electronics Engineering
AT&T Mobility 2009 - 2012
Education
Clark Atlanta University 2004 — 2008
Bachelor of Business Administration (BBA), Marketing
CNN March 2015 - Present
CNN May 2013 - March 2015
Accenture March 2010 - May 2013
Accenture September 2006 - March 2010
Accenture March 2004 - August 2006
AT&T Mobility July 2001 - March 2004
Skills
Strategic Planning, Product Management, Customer Experience, Operational Planning, Statistical and Data...
Education
Goizueta Business School, Emory University
Master of Business Administration (M.B.A.), with honors
Clark Atlanta University
Bachelor of Arts (B.A.), Business Administration and Management, with honors
AT&T Mobility December 2001 - Present
Education
Clackamas Community College 1998 — 2000
Associate of Arts (AA), Criminology
AT&T Mobility July 2012 - Present
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Mobile Devices, Cellular Communications, Solution Selling, Customer Experience, Sales Operations, Customer Satisfaction, Cold Calling, Sales Process, Sales, Account Management, VoIP, Mobile Technology, LTE, Quotas, Managed Services
Education
City University of New York-Herbert H. Lehman College 2005 — 2010
Bachelor of Business Administration (BBA), Accounting
AT&T Mobility October 2013 - Present
Ignite Inc Powered by Stream Energy February 2012 - Present
Penn Foster November 2012 - October 2013
Cellular Sales March 2011 - April 2012
Skills
Solid computer skills, Customer Service, Customer Retention, Customer Insight, Organizational..., Organization, Organizational..., Focus Groups, Academic Advising, Staff Development, Training, Leadership Development, Time Management, Leadership
Education
Clarion University of Pennsylvania 2003 — 2009
Bachelor of Science (BS), Music Teacher Education, K-12
Stroudsburg High School 2001 — 2003
High School Diploma, General Education, 10-12
Financial District Ace Hardware March 2012 - Present
Horn Photo May 2011 - December 2011
Apple March 2007 - February 2009
CompUSA January 2006 - March 2007
AT&T Mobility 2005 - 2006
Skills
Telecommunications, Employee Training, Information Technology, Direct Sales, Sales, Public Speaking, Interpersonal Savvy
Education
City College of San Francisco 2012 — 2014
Awaiting Transfer, Finance and Financial Management Services
Center for Advanced Research and Technology 2004 — 2006
Multimedia Communications