AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
AT&T July 2015 - Present
AT&T Mobility May 2012 - Present
AT&T Mobility February 2011 - May 2012
AT&T Mobility June 2007 - February 2011
Skills
Microsoft Word, Microsoft Excel, Microsoft Exchange, Microsoft Office, Mobile Devices, Mobile Applications, Mobile Communications, Windows Mobile, Blackberry OS, Sales Management, Customer Service, Customer Retention, Multi-channel Retail, Mobile Consulting, Call Centers, M2M, Cellular Communications, Wireless, Telecommunications, Quotas, Customer Experience, Management, Leadership, Customer Satisfaction
Education
University of Maryland University College 2010 — 2013
Business Administration and Management, General
Howard University 2005 — 2008
Business Administration and Management, General
Epic Records August 2014 - Present
AT&T Mobility October 2009 - August 2014
Epic Records January 2014 - May 2014
Epic Records September 2013 - December 2013
Maybach Music Group May 2012 - September 2013
AT&T Mobility October 2008 - October 2009
G-Unit Records, Inc. January 2008 - January 2009
AT&T Mobility October 2007 - October 2008
Skills
Sales, Direct Sales, Sales Operations, Sales Management, Sales Process, Customer Satisfaction, Customer Retention, Customer Service, Account Management, Selling, Profit, Cold Calling, Customer Experience, Wireless, Telecommunications, Retail, Mobile Devices, Solution Selling, Inventory Management, Music Industry, Promotions, Internships, A&R, A&R Administration, Social Networking, Market Research, Social Media Marketing, Team Leadership, Management, Marketing Strategy, Merchandising, Event Management, Retail Sales
Education
Central Washington University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Highline Community College 2008 — 2011
Associate of Arts (A.A.), Business
Whatcom Community College 2007 — 2008
AT&T Mobility July 2013 - Present
Microsoft June 2012 - February 2013
Skills
Web Development, Sales, Customer Service, Web Design, Microsoft Office, Account Management, Customer Satisfaction, WordPress, Microsoft Excel, Product Management, Solution Selling, Telecommunications, Photoshop, FTP, Microsoft Word, Mobile Marketing
Education
Highline Community College 2010 — 2012
Associate's degree, Business
Lee County School District July 2013 - Present
Theodora A. Harmon & Associates November 2012 - Present
Houston Independant School District March 2010 - December 2012
Lee County School District January 2007 - March 2010
AT&T Mobility February 2004 - October 2006
U.S. Army and U.S. Army Reserve April 1982 - July 2001
Skills
Social Networking, Relationship Marketing, Tax-planning, Long Term Business..., Curriculum Design, Teaching, Leadership, Public Speaking, Coaching, Staff Development, Instructional Design, Team Building, Tutoring, Social Media, Strategic Planning, Teacher Training, Customer Service, Educational Technology, Entrepreneurship, Small Business, Strategy, Recruiting, Government, Administration, Management Consulting, Nonprofits, Business Development, Community Outreach, Research, Organizational..., Business Strategy, Fundraising, Sales, Time Management
Education
Houston Community College 2013 — 2014
Associate of Science (A.S.), Logistics, Materials, and Supply Chain Management
Indiana State University 1978 — 1983
B.S., Communications
AT&T Mobility September 2013 - Present
Allied Wireless Communications Corporation March 2013 - September 2013
Alltel Wireless and Verizon Wireless June 1997 - July 2011
Skills
Troubleshooting, Access, ITIL, Analysis, Vendor Management, Process Improvement, Databases, Customer Service, Call Centers, Training, Microsoft Excel, Telecommunications, Customer Experience, Business Analysis
Education
Hendrix College
Biology/Chemistry
University of Arkansas at Little Rock
Bachelor of Science, Biology/Chemistry
Samsung Electronics America September 2014 - Present
AT&T Mobility November 2011 - January 2014
AT&T Mobility November 2010 - November 2011
T-Mobile January 2009 - November 2010
Dscribed Inc June 2009 - September 2009
Skills
Internal Communications, Sales Management, Public Speaking, Speech, Social Networking, Social Networking..., Retail Category..., Sales, Employee Relations, Coaching, Technology Needs..., Customer Retention, Direct Sales, Team Leadership, B2B, Telecommunications
Education
Hofstra University 2008 — 2010
B.A., Public Relations
Suffolk County Community College 2004 — 2007
Associates Degree, Liberal Arts
AT&T Mobility November 2008 - Present
United States Postal Service May 2006 - September 2007
Walmart February 2002 - May 2006
Skills
Business Intelligence, Sales, Sales Presentations, Solution Selling, Account Management, Direct Sales, Mobile Devices, Sales Operations, Sales Process, Telecommunications, Wireless, Customer Retention, Managed Services, Salesforce.com, Unified Communications
Education
Texarkana College 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Henderson State University 2001 — 2002
UnifiedCommunications.com November 2014 - Present
AT&T Mobility December 2005 - February 2014
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Sales Operations, Cellular Communications, Mobile Devices, Customer Experience, Sales Management, Account Management, Customer Satisfaction, Sales Process, Call Centers, Managed Services, Unified Communications, Cold Calling, Sales, Team Building, Team Leadership, Customer Service, VoIP, Management, Leadership, Salesforce.com, Retail, Sales Presentations, Strategic Planning, New Business Development, Training, B2B, Marketing, CRM, Product Marketing, Inventory Management, Business Development, Cloud Computing, Strategy, Product Management
Education
Houston Baptist University 2004 — 2007
Accounting
AT&T Mobility April 2010 - Present
AT&T 2010 - 2013
T-Mobile January 2004 - April 2010
Verizon Wireless February 1999 - December 2003
Skills
Telecommunications, Managed Services, Wireless, Unified Communications, Solution Selling, Direct Sales, VoIP, Mobile Devices, MPLS, Account Management, Cold Calling, Sales Process, Customer Retention, Salesforce.com, Sales Operations, B2B, Co-location, Selling, Sales Management, M2M
Education
Houston Community College 1988 — 1991
None
Uniwersytet Marii Curie-Skłodowskiej w Lublinie 1978 — 1981
Bachelor in Art &Literature, Teaching
HR Performance Solutions May 2014 - Present
HR Performance Solutions March 2014 - May 2014
AFS/Taxsavers September 2012 - March 2014
AT&T Mobility August 2010 - February 2012
AFS/Taxsavers October 2008 - April 2010
Java Jims Coffee, LLC September 2005 - October 2008
Skills
Sales Process, Sales Management, Marketing Management, Staff Development, Sales Presentations, Office Management, Microsoft Word, Coffee Shops, Sales, Customer Retention
Education
Henry Ford Community College
University of Michigan-Dearborn
Associate of Arts (AA), English Language and Literature/Letters
WESCO Distribution July 2013 - Present
SHI International Corp. September 2012 - Present
AT&T Mobility July 2011 - September 2012
Skills
Account Management, Great Leader, Impromptu Speaking, Microsoft Excel, Sales&Marketing, Organization, Presenting Proposals, Communicative Skills
Education
Howard University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
uofd jesuit
Quicken Loans April 2012 - Present
AT&T Mobility November 2003 - March 2012
Skills
Mortgage Lending, Sales, Customer Retention, Sales Management, Direct Sales, Customer Satisfaction, Customer Service, Account Management, Customer Experience, Sales Operations, Sales Process, Management, Refinance
Education
Idaho State University
AT&T Mobility November 2013 - Present
AT&T Mobility November 2012 - November 2013
AT&T Mobility August 2005 - November 2012
Verizon Business April 2003 - August 2005
Schoepf Equities LLC November 2002 - March 2003
Gourmet USA/Culi Services of Atlanta 2002 - March 2003
Internal Revenue Service January 1997 - January 2002
Bertelsmann Media Systems (aka Arvato Systems) May 2001 - September 2001
Skills
Sarbanes-Oxley Act, Variance Analysis, Financial Analysis, Financial Reporting, Financial Modeling, Leadership, Corporate Finance, Cost Models, Cost Model Development, Forecasting, What-if Analysis, Sensitivity Analysis, Business Strategy, Business Analysis, Business Process..., Strategic Planning, Budgets, Business Planning, Strategic Financial..., Corporate Strategy..., Marketing Strategy, Database Administration, Statistical Modeling, Data Mining, Telecommunications, Wireless, SharePoint, Management, Strategic Leadership, Thought Leadership, Management Consulting, Consulting, Business Case, Pricing, Analysis, Finance, Process Improvement, Cross-functional Team..., Essbase, Internal Controls, Enterprise Software, Accounts Receivable, Managerial Finance, Mergers & Acquisitions, Acquisition Integration, Team Building
Education
Hofstra University 2000 — 2001
MBA, Finance
SUNY at Stony Brook 1995 — 1999
B.S., Business Management/Accounting
AT&T April 2014 - Present
AT&T Mobility February 2012 - March 2014
AT&T Mobility August 2011 - February 2012
Big Media Group: Media Plus Consulting May 2011 - June 2011
Merrill Lynch January 2011 - June 2011
HSBC June 2008 - November 2010
Law Offices of Graham Vaage LLP June 2010 - August 2010
Los Angeles Superior Court June 2009 - September 2009
Skills
Leadership, Sales, Cross-functional Team..., Business Development, Financial Analysis, Real Estate, Strategy, Management, Marketing
Education
University of Southern California 2007 — 2011
BA
IESE Business School - University of Navarra 2011 — 2011
AT&T Mobility September 2012 - Present
AT&T Mobility February 2011 - August 2012
AT&T Mobility February 2009 - January 2011
Skills
Microsoft Word, Microsoft Excel, Customer Service, Customer Satisfaction, Inventory Management, Sales, Retail, Account Management, Sales Management
Education
Santa Barbara City College 2006 — 2008
Accounting and Finance
Hope International University 2004 — 2004
Business
AT&T Global Services November 2012 - Present
AT&T October 2000 - Present
AT&T Mobility 2000 - Present
SunTrust Bank October 1999 - April 2000
Skills
Project Planning, Business Requirements, Program Management, Telecommunications, Process Improvement, Integration, Wireless, Six Sigma, PMP, Team Building, Business Management, Customer Relations, SDLC, Vendor Management, MS Project, PMO, Release Management, Visio, Budgeting, Agile Project Management, Budgets, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., CRM, Call Centers, Cross-functional Team..., Customer Service, IT Management, IT Strategy, Information Technology, Quality Assurance, Team Leadership, Software Project..., Leadership, Requirements Analysis, Project Management, SharePoint, Risk Management, System Deployment, Management, Performance Management, Project Portfolio..., Software Development, Software Documentation, Product Management
Education
Houston Baptist University 1989 — 1994
BS, Speech Communications & Psycology
Genesis Real Estate February 2010 - Present
BC&L Properties LLC September 2011 - Present
AT&T Mobility November 2008 - November 2009
American Electric Power April 1998 - November 2007
Skills
Home Marketing, Listings, Resale, New Home Sales, Buyer Representation, Investment Properties, Foreclosures, First Time Home Buyers, Marketing Strategy, Resellers, Investors, Property, Short Sales, Real Estate, Marketing, Comparative Market..., Contract Negotiation, Social Media Marketing, Online Marketing, Sales, Sales Presentations, Time Management, Single Family Homes, Relocation, Buyers, Referrals, Sellers, Condos, Move Up Buyers, New Homes, Seniors, Home Staging
Education
Hondros College 2012 — 2012
Ohio Real Estate Law, Real Estate
Edna McGill School of Real Estate 2009 — 2010
WV Real Estate
Marshall University 1993 — 1998
New York eHealth Collaborative September 2013 - Present
HHC May 2011 - September 2013
Department of Information Technology and Telecom (DOITT) October 2011 - October 2012
Northrop Grumman Information Systems October 2009 - February 2011
Ernst & Young April 2007 - February 2008
AT&T Mobility April 1999 - July 2006
Skills
ITIL, CCNA, Help Desk Support, VPN, Cisco Technologies, Linux, Visio, Integration, Oracle, Solaris, MS Project, Access, BMC Remedy, TCP/IP
Education
University of Michigan 2014 — 2016
Master's Degree, Information Economics for Management
Herzing University-Atlanta 2005 — 2007
BS Computer Sciece, Computer Science
Herkimer County Community College 1997 — 1999
Associate's degree, Computer Network Technician
Lafontaine Automotive Group September 2012 - Present
AT&T Mobility November 2007 - October 2012
KML Computer Services July 2004 - June 2005
Skills
Sales Management, Sales Process, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Team Leadership, Sales, Team Building, Account Management, Customer Satisfaction, Retail, Microsoft Office, Coaching, Teamwork, Inventory Management, Telecommunications, Public Speaking, Outlook, Wireless, Event Management, Event Planning, Direct Sales
Education
Wayne County Community College District 2003 — 2005
Associate's degree, Computer Systems Networking and Telecommunications
Henry Ford Community College 2002 — 2003
Did not Finish, Electrical and Electronics Engineering
AT&T Mobility June 2009 - May 2011
Education
Howard University School of Law 2011 — 2014
AT&T Mobility August 2013 - Present
AT&T Mobility September 2005 - August 2013
Various Clients March 2002 - August 2005
New York Life Insurance Company November 2002 - January 2004
TMP Worldwide / Directional Marketing Interactive July 2001 - October 2001
OFFICE.COM October 2000 - June 2001
Time Inc. August 1998 - October 2000
American Lawyer Media February 1996 - August 1998
Skills
Creative Direction, Marketing Communications, Direct Marketing, Product Development, Advertising, Marketing Strategy, Sales Management, Integrated Marketing, Brand Development, Copywriting, Retail, Email Marketing, Strategy, Corporate Branding, Brand Management, Layout, Sales, Cross-functional Team..., Marketing, Management, Project Management, Newsletters, Packaging, Product Marketing, Sponsorship, Direct Mail, Event Management, B2B Marketing, B2B, Digital Marketing, Budgets, Collateral
Education
Howard University 1991 — 1995
B.A.
SO ME Academy 2014 — 2014
School of Visual Arts 1998 — 1998
Association of Graphic Communications 2003 — 2003
Stewart Title August 2012 - Present
2011MES Solutions May 2009 - August 2012
AT&T Mobility September 2007 - May 2009
Fish Construction April 2003 - September 2007
Skills
Sales, Management, Inventory Management, Purchasing, Training, Customer Service, Recruiting, Employee Relations, Product Marketing, Leadership, Process Improvement, Customer Satisfaction, Account Management, Customer Retention
Education
Houston Community College
University of Houston
Wharton Junior College
Teknoware Oy September 2011 - October 2012
IBM July 2008 - July 2011
Honeywell May 2007 - August 2007
AT&T Mobility January 2006 - December 2006
Skills
Strategy, Management Consulting, Management, Project Management, PMO, Business Strategy, Business Transformation, Product Management, Business Development, Business Planning, Business Case, Go-to-market Strategy, Business Modeling, Start-ups, Program Management, Business Process, CRM, Cross-functional Team..., Change Management, Leadership, Consulting, Competitive Analysis, Organizational Design, Business Analysis, Due Diligence, Strategic Consulting, Vendor Management, Strategic Planning, Business Process..., Team Leadership, Financial Analysis, Financial Modeling, Business Intelligence
Education
Yale School of Management 2013 — 2014
Master of Advanced Management, Business Administration and Management, General
Instituto de Empresa 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Pennsylvania State University-University Park 2004 — 2008
BS, Electrical Engineering, 3.2/4.0
AT&T Mobility April 2014 - Present
Fox Motors June 2012 - March 2014
Brakes by the Bay May 2007 - June 2012
Southfield Chrysler Jeep June 2004 - April 2006
New-Five Shell December 1999 - June 2004
Skills
Lincoln Brand Champion, Ford Certified Sales..., ASE Certified Master..., Automotive Aftermarket, Automobile, Vehicles, Automotive, Automotive Repair, Dealers, Fleet Management, Customer Satisfaction, Warranty, Parts, Profit, Customer Retention, Tires, Automotive Electronics, Automotive Parts, Truck, MIG welding, Mechanics, Powertrain, Mechanical Aptitude
Education
Henry Ford Community College 2000 — 2002
Certificate, Automobile/Automotive Mechanics Technology/Technician
Schoolcraft Fire Academy 1999 — 1999
Certificate, Fire Sciences
AT&T Mobility July 2007 - Present
LifeWay Christian Resources March 1998 - July 2007
Skills
Sales, Wireless, Direct Sales, Account Management, Quotas, Retail, Long Distance, Mobile Devices, Wireline, Solution Selling, Cold Calling, Broadband, 4G, Customer Retention, Mobile Technology, Customer Satisfaction, VoIP, Salesforce.com, Wireless Broadband, Sales Process, Retail Sales, Sales Management, Telecommunications, Sales Operations, Call Centers, Microsoft Office, Customer Service, Cellular Communications, Customer Experience, M2M, Managed Services, LTE, Mobile Communications, Team Leadership, GSM, Product Management, Wireless Networking, UMTS, Team Building, Coaching, Goal Oriented, Networking, Ethernet, Cloud Computing, Mobile Device Management, Enterprise Mobility, Telecommunication..., Outlook, Fiber Optics, Mobile Telephony
Education
Houston Baptist University 1998 — 2000
Cy-Fair High School 1993 — 1997
Lone Star College System
Dillards September 2014 - Present
Actively Seeking Employment February 2013 - September 2014
AT&T January 2012 - February 2013
AT&T December 2009 - December 2011
AT&T Mobility May 2006 - November 2009
Panda Software March 2006 - May 2006
Network Communications, Inc February 2002 - December 2005
Arthur Andersen, LLP April 1999 - October 2001
Aaron's, Inc January 1989 - August 1998
Skills
Project Planning, Strategic Planning, MS Project, Project Coordination, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, UAT coordination, SDLC, SharePoint, Crystal Reports, SQL Report Writing, Windows XP Pro, Windows 7, Vantive, Training, Management, Databases, Visio, Servers
Education
Herzing University-Atlanta 2000 — 2001
Computer Information Systems
DeVry University, Decatur, Georgia 1990 — 1991
Business Administration, Management and Operations
DM Therrell High School 1983 — 1987
AT&T Mobility March 2014 - Present
AT&T Mobility July 2010 - February 2014
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Customer Experience, Solution Selling, Mobile Devices, Cellular Communications, Sales Operations, Customer Satisfaction, Call Centers, Sales Process, Cold Calling, Sales, Account Management, Quotas, Sales Management, Mobile Technology, VoIP, Managed Services
Education
Holyoke Community College 2004 — 2007
Associates Degree, Business Administration, Management and Operations
Sierra Wireless May 2015 - Present
AT&T December 2012 - May 2015
In Motion Technology (now part of Sierra Wireless) September 2011 - December 2012
Verizon Wireless - Digital Telecom July 2010 - September 2011
AT&T Mobility September 2004 - July 2010
Rhythms January 2000 - May 2001
Wall Data 1990 - 1994
Skills
Wireless, IP, TCP/IP, Mobile Devices, WAN, Telecommunications, WiFi, VPN, MPLS, Integration, Network Architecture, Pre-sales, Firewalls, Routers, VoIP, System Deployment, Wireless Networking, Cellular Communications, Security, Networking, CCNA, Frame Relay, Solution Selling, Ethernet, Mobile Communications, LAN-WAN, 4G, WiMAX, Visio, CDMA, QoS, LTE, Network Design, Hardware, M2M, Routing, 3G, Enterprise Software, Mobile Technology, Telephony, UMTS, GSM, Compliance PCI, FIPS 140-2, HIPAA, WWAN, Technical Writing, Networking Solutions, Technical Presentations, Skilled Multi-tasker
Education
Hofstra University 1980 — 1983
BS, Computer Science
Beach Channel HS 1975 — 1978
High School Diploma
CompuCom May 2015 - Present
RadioShack May 2014 - Present
Techworks Consulting, Inc September 2014 - April 2015
Custom Computer Specialists August 2014 - August 2014
RadioShack March 2014 - May 2014
AT&T Mobility September 2012 - October 2013
Bed Bath & Beyond May 2012 - September 2012
Middle Country Public Library September 2008 - May 2012
GameStop September 2011 - January 2012
Skills
Computer Repair, Kaseya, Windows 7, Information Technology, Technical Support, Active Directory..., Help Desk Support, Network Hardware, Customer Service, Wireless Networking, ConnectWise, Customer Satisfaction, Windows Vista, Sales, IT Service Management, Remote User Support, Organization &..., Hands-on Problem Solver, Virtualization, Photography, Computer Proficiency, Linux Desktop, Windows Services, Windows XP Pro, Computer Software..., VirtualBox, Wireshark, Network Architecture, Photoshop, Computer Hardware, Mobile Devices, IT Hardware Support, Wireless, Networking, Retail, Computer Maintenance, Laptops, Network Security, Smartphones, Mac OS, OS X, Windows System..., Problem Solving
Education
Hunter Business School 2013 — 2014
CompTIA A+, Net+ Certification, Computer Technician Networking Specialist
Suffolk County Community College 2010 — 2012
Associate of Arts (AA), Visual Arts
Homeschooled 1993 — 2010
GED, General Education, K-12
Boeing May 2014 - Present
Clearwire March 2010 - January 2014
AT&T Mobility November 2008 - December 2009
Manson Construction Co. February 2008 - April 2008
The Polyclinic November 2007 - February 2008
Skills
Accounting, Accounts Payable, Tax, Invoicing, Accruals
Education
Western Washington University 2004 — 2006
Bachelor of Business Administration (BBA), Finance, General
Highline Community College 2002 — 2004
Associate's degree, Business Administration and Management, General
Dominion Virginia Power March 2015 - Present
Cbeyond 2013 - 2014
Verizon Wireless May 2012 - June 2013
T Wireless January 2009 - December 2011
AT&T WIRELESS January 2009 - December 2011
AT&T Mobility 2009 - 2011
BUSINESS TELECOM INC 1999 - 2004
Skills
Wireless, Provisioning, Ethernet, Telecommunications, Project Management, Project Planning, T1, LTE, DS3, VoIP, UMTS, Troubleshooting, Vendor Management, GSM
Education
Howard University
AT&T February 2013 - Present
AT&T Mobility May 2009 - January 2013
AT&T Mobility July 2007 - May 2009
AT&T Mobility June 2006 - July 2007
AT&T Mobility February 2005 - June 2006
Skills
Mobile Devices, Wireless, Direct Sales, Account Management, Customer Experience, Customer Retention, Sales, Call Centers, Management, Team Leadership, Customer Satisfaction, Customer Service, Cross-functional Team..., Mobile Technology, Mobile Communications, Product Management, B2B, Telecommunications
Education
New York University - School of Education 1997 — 2001
Bachelor of Science (B.S.), Communication and Media Studies
Hohokus School-RETS Nutley
Diploma, Medical Assistant with Vascular Sonography
AT&T Mobility February 2012 - August 2015
Sun Solutions inc. June 2005 - September 2011
Skills
Customer Service, Project Management, Leadership, Vendor Management, Team Building, Microsoft Excel, Team Leadership, Microsoft Office, Sales, PowerPoint, Social Media, Training, Account Management, Network Engineering, Self-motivated, WCDMA, RNC, LTE, 3G, 4G, RBS
Education
Howard Payne University 2006 — 2009
Bachelor's degree, Science of Technology and Psychology
Allen High School 2001 — 2005
Diploma, n/a
Trailers Plus January 2014 - Present
WorldPay August 2012 - October 2013
GoWireless, Inc. March 2011 - July 2012
Verizon Wireless July 2009 - February 2011
Alltel Wireless June 2005 - July 2009
AT&T Mobility July 2002 - September 2003
Tritel Communications Limited September 1999 - June 2002
Coca-Cola Enterprises September 1988 - June 1999
Skills
Direct Sales, Cold Calling, Sales Process, Account Management, Customer Retention, Sales Operations, Solution Selling, Sales, Sales Management, Salesforce.com, Selling, Customer Satisfaction, B2B, Sales Presentations, Customer Experience, Pricing, Wireless, Team Leadership, Mobile Devices, Customer Service, Hiring, Time Management, Lead Generation
Education
Holmes Community College 1987 — 1989
Associate of Arts (A.A.), Biology/Biological Sciences, General
AT&T Wireless August 2010 - Present
AT&T Mobility August 2010 - Present
Armani Exchange June 2009 - August 2010
Holman and Associates January 2008 - January 2010
RLB Realty Group, Inc January 2005 - January 2008
Skills
Sales, Direct Sales, Marketing Strategy, Sales Management, Customer Service, Leadership, Microsoft Office, PowerPoint, Social Networking
Education
Howard University 2006 — 2010
International Business, B.A., International Marketing; Japanese, 3.5
Whitney M. Young Magnet High School 2002 — 2006
AT&T Mobility August 2012 - Present
ATT Mobility October 2010 - August 2012
AT&T Mobility August 2008 - October 2010
AT&T Mobility November 2002 - August 2008
Cellular One of Associated Inc 1992 - 1996
Skills
Budgets, Wireless, PMO, Project Management, Switches, UMTS, Cellular Communications, CDMA, GSM, Engineering, Telecommunications, Project Planning, Customer Service, Program Management, Management, Customer Satisfaction, LTE, Troubleshooting
Education
State University of New York Institute of Technology at Utica/Rome 1992 — 1992
Industrial Electronics Technology/Technician
Hudson Valley Community College 1988 — 1990
ASS Electronic Technology w/ Telecommunication Option, Fiber, Lasers, electrical and electronic theory, 3.3
AT&T Mobility July 2013 - Present
ITT Exelis Inc. September 2005 - July 2013
Skills
Test Equipment, Troubleshooting, Six Sigma, Lean Manufacturing, Leadership, Manufacturing, Certified Green Belt, Technology, QAD, SAP, Communication Skills, Microsoft Office, Problem Solving, Kaizen, Process Improvement, Continuous Improvement, Time Study, DMAIC, Microsoft Suites, Electronics, Soldering, SMT, Team Leadership, Team Building
Education
Agawam High School 1999 — 2002
Springfield Technical Community College
Holyoke Community College
Electrical and Electronics Engineering
Noble Drilling September 2014 - Present
Houston Livestock Show and Rodeo August 2014 - Present
Houston Livestock Show and Rodeo February 2009 - Present
CHR Solutions October 2012 - September 2014
Ericsson November 2010 - July 2012
AT&T Mobility January 2009 - November 2010
AT&T Mobility February 2008 - January 2009
AT&T June 2007 - February 2008
Cingular Wireless March 2004 - June 2007
Cingular Wireless (formerly Houston Cellular Telephone Company) January 2001 - March 2004
Skills
Project Implementation, Project Coordination, Project Execution, UMTS, Wireless, GPRS, EDGE, Telecommunications, GSM, Network Operations, IP, Wireless Networking, SS7, Troubleshooting, TCP/IP, Network Design, LTE, Integration, OSS, LAN/WAN, 3G, Switches, Team Building, Program Management, Problem Solving, Planning, Budgeting, SLA, Process Improvement, Negotiation, Team Leadership, Testing, Vendor Management, Frame Relay, Operations Management, Computer Network..., Project Planning, Project Management, 4G, WCDMA, Ethernet, Open Source Software, VoIP, Budgets, Edge, Microwave, Network Engineering, CALEA, RAN, System Deployment
Education
University of Houston, C.T. Bauer College of Business 2005 — 2010
Bachelors of Business Administration, Operations Management
Houston Community College 2002 — 2005
Associates of Arts, Pre-Business
Premera Blue Cross June 2014 - Present
Skyline Properties, Inc April 2001 - Present
TEKsystems December 2012 - January 2014
Quality In Motion April 2011 - December 2012
Revel Consulting November 2010 - April 2011
Atos Origin September 2010 - October 2010
Federal Home Loan Bank of Seattle May 2008 - August 2010
AT&T Mobility January 2008 - May 2008
Accuro Heathcare Solutions / Codecorrect July 2005 - January 2008
Seattle Times September 1995 - July 2005
Skills
Databases, Data Modeling, Oracle, Database Design, Microsoft SQL Server, T-SQL, Data Analysis, SSRS, SQL, Erwin, Web Development, Database Administration, Performance Tuning, SSIS, MySQL, Project Management, Analytics, PowerDesigner, PL/SQL, Netezza, SDLC, MongoDB
Education
Montana State University-Bozeman 1993 — 1995
MS
Idaho State University 1991 — 1993
BBA
Hong Kong Shue Yan University 1989 — 1991
MEI Rigging and Crating July 2013 - Present
UPS January 2013 - July 2013
McCoy College of Business January 2010 - December 2012
AT&T Mobility December 2011 - May 2012
2003 - 2007UNITED STATES NAVY October 2003 - October 2007
Dell August 2001 - October 2003
Skills
Customer Satisfaction, Customer Retention, Sales, Training, Salesforce.com, Sales Operations, Marketing, Social Networking, Business Development, Advertising
Education
Texas State University-San Marcos 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Texas State University-San Marcos 2010 — 2012
Business Marketing
Houston Community College
Associate of Applied Arts
TEXAS STATE UNIVERSITY
Bachelor, Business Administration; Marketing
United States Navy - Airman School
Georgia Aquarium March 2014 - Present
Primerica August 2012 - Present
IRS VITA Program February 2012 - Present
SB&I Financial Services January 2011 - Present
SB&G Taxes D/B/A Liberty Tax Service January 2014 - March 2014
North Avenue Presbyterian Church March 2012 - October 2013
Community Assistance Center June 2012 - June 2012
Accounting & Tax Advisory Group, LLC January 2012 - March 2012
Georgia-Pacific LLC January 2010 - July 2011
AT&T Mobility June 2008 - November 2009
Skills
Financial Reporting, Staff Supervision, Billing, Fixed Assets, Financial Analysis, Inventory Management, Journal Entries, General Ledger..., Federal Taxation, Income Tax, Tax, Accounts Receivable, Bookkeeping, Account Reconciliation, Accounts Payable, Accounting, Tax Returns, General Ledger, Internal Audit, QuickBooks, Financial Statements, Small Business, Variance Analysis, Payroll, Sarbanes-Oxley Act, Tax Preparation, Auditing, Budgets, Invoicing, Finance
Education
Hood College 1989 — 1993
BA, Accounting
Western Senior High School 1986 — 1989
MD State Diploma, Special College Prep
KTBS - TV September 2011 - Present
OriginalDigital Productions September 2001 - Present
AT&T Mobility August 2010 - May 2011
KATV October 2004 - September 2008
Equity Broadcasting March 2003 - October 2004
KARK March 2002 - March 2003
KASN August 1999 - September 2001
KARK March 1997 - August 1999
Skills
Video, Broadcast, Copywriting, Editing, Video Production, Multimedia, Final Cut Pro, After Effects, Producing, Avid, Television, Photoshop, Avid Media Composer, Final Cut Studio, Creative Direction, Video Editing, Social Media, Social Media Marketing, Project Management, Project Delivery, Project Coordination, Team Management, Management, Videography, Marketing
Education
University of Arkansas at Little Rock 1996 — 1997
Henderson State University 1993 — 1995
n/a, Mass Media / Communications
AT&T Mobility June 2010 - Present
Alltel April 1990 - June 2010
Skills
Sales, Customer Service, Customer Retention, Wireless, Telecommunications, Call Centers, Cellular Communications, Customer Experience, Direct Sales, Solution Selling, Sales Operations, Customer Satisfaction, Sales Process, Cold Calling, Mobile Devices, Selling, B2B, Strategic Partnerships, VoIP, Account Management, Sales Management, Broadband, Salesforce.com, Product Management, Sales Presentations, CDMA, MPLS
Education
Huntingdon College 1985 — 1989
Bachelor of Arts, Marketing (minor in Sociology)
AT&T Mobility September 2012 - Present
The Creative Center 2010 - 2013
AT&T Mobility September 2006 - September 2012
AT&T Wireless September 2000 - January 2006
RJ Reynolds Tobacco Co. September 1983 - September 2000
Skills
System Deployment, Wireless, LTE, Provisioning, UMTS, SOAP, Telecommunications, SDLC, Mobile Devices, Unix, Integration, Perl, Requirements Analysis, Java, TCP/IP, Wireless Networking, GSM, Solution Architecture, Testing, Software Development, Troubleshooting, XML, 4G, Linux, Cellular Communications, Vendor Management, Network Design, VoIP, IP, Computer Network..., JBoss Application Server
Education
High Point University 1987 — 1990
BS, CIS
AT&T Mobility September 2008 - Present
WMC Mortgage October 2005 - October 2007
Skills
Wireless, Project Management, Networking, Sales Process, Mobile Devices, Direct Sales, Cold Calling, Solution Selling, Sales
Education
University of Maryland University College 2009 — 2012
Bachelors, International Business / Project Management
Howard Community College 1994 — 1997
Associates, Business
AT&T Mobility January 2012 - Present
AT&T Mobility November 2002 - Present
Worldcom Wireless 2001 - 2003
SkyTel 1988 - 2001
SkyTel August 1988 - December 1992
Baxter Healthcare 1983 - 1987
Skills
Account Management, Business Development, CRM, Call Center, Call Centers, Cellular Communications, Cross-functional Team..., Customer Retention, Customer Satisfaction, Customer Service, Forecasting, Leadership, Management, Mobile Devices, Mobile Technology, Negotiation, New Business Development, Process Improvement, Product Management, Program Management, SaaS, Sales, Sales Management, Sales Operations, Sales Process, Selling, Solution Selling, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Leadership, Technical Support, Telecommunications, Unified Communications, Vendor Management, VoIP, Wireless
Education
The University of Southern Mississippi 1979 — 1981
Bachelor, Business
Hinds Community College 1977 — 1979
Associates, Business
Highmark Inc. February 2015 - Present
Freelance December 2013 - Present
AT&T Mobility November 2013 - January 2015
The Art Institutute of Pittsburgh Design Studio January 2014 - April 2014
Skills
Adobe Creative Suite, Graphic Design, Illustrator, Graphics, InDesign, Photography, Typography, Mac, Layout, Illustration, PowerPoint, Photoshop, Corporate Identity, Microsoft Office, Logo Design, Digital Photography, Digital Illustration, Dreamweaver, Microsoft Excel
Education
The Art Institute of Pittsburgh 2012 — 2014
Bachelor of Science (B.S.), Graphic Design
Hofstra University 2007 — 2009
Comcast Business March 2015 - Present
AT&T Mobility August 2010 - March 2015
Skills
Microsoft Word, Microsoft Office, Outlook, Administrative..., Business Development, Coordination, Microsoft Excel, Events, Leadership, Negotiation, Social Networking, Office Management, Organization, Problem Solving
Education
Henry Ford Community College
fordson high school
fordson high school
fordson high school
AT&T Mobility June 2012 - Present
Ten Below Primetime Entertainment June 1996 - Present
Texas Comptroller of Public Accounts March 2011 - February 2012
Skills
Public Speaking, Customer Service, Event Planning, Social Media, Microsoft Office, Theatre, Hospitals, Social Networking, Event Management, Nonprofits, Team Building, Software Documentation
Education
Huston-Tillotson University 1994 — 1999
Bachelor's degree, Mass Communication/Media Studies
Beaumont Central Sr. High School 1990 — 1994
Hangar Pub and Grill February 2015 - Present
AT&T Mobility July 2010 - January 2015
Fennessey Properties, LLC June 2009 - July 2010
adidas group September 2005 - October 2007
Skills
Cellular Communications, Customer Retention, Direct Sales, Sales Operations, Telecommunications, Wireless, Customer Experience, Mobile Devices, Solution Selling, Customer Satisfaction, Managed Services, Mobile Technology, Sales Process, Unified Communications, VoIP
Education
Holyoke Community College
Business Administration and Management, General
T-Mobile February 2012 - Present
AT&T Wireless April 2007 - Present
AT&T Mobility April 2004 - July 2011
Radio Shack June 1987 - March 2007
Radio Shack January 1987 - January 2007
Education
Hobart College 1981 — 1986
BA, Liberal Arts
Hobart College
B.A, Liberal Arts; French Literature and Studio Art
AT&T Mobility September 2009 - Present
Skills
Account Management, Solution Selling
Education
Herzing University-Birmingham
AT&T November 2011 - Present
AT&T Mobility May 2010 - November 2011
AT&T Mobility November 2006 - May 2010
Skills
78 wpm, 11,789 kpm, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Invoicing, Customer Relations, Customer Retention, Customer Service, Management, Marketing, Leadership, Microsoft Office, Project Management, Public Speaking, Sales, Sales Management, Social Media, Social Media Marketing, Team Leadership, Telecommunications, Training, Team Building, Wireless
Education
Holy Names University 2010 — 2012
Master of Business Administration (M.B.A.), Leadership Development and Management, A
Holy Names University 2006 — 2010
Bachelor of Arts (B.A.), International Relations w/ Concentration in Pre-Law, A
Harlem Children's Zone September 2014 - Present
PARADOX New Media 2007 - Present
AT&T Mobility 2007 - 2011
Ambassador Media Group September 2004 - May 2005
Crunch Fitness 2001 - 2004
Life Technologies 1998 - 2000
Skills
Facilitation, Sales Process, Creative Writing, Customer Experience, Motivational Speaking, Sales Operations, Sales Presentations, Strategic Planning, Voice Over, Curriculum Design, Mobile Technology, Instructor-led Training, Web 2.0, Consultative Sales..., Critical Thinking, Engaging Public Speaking, Inspiring People, Master of Ceremonies /..., Market Analysis, Presentations, Speech Writing, Web Content Management, Interviewing Subject...
Education
Howard University
Bachelor of Science
Immaculate High School
Cogent Communications September 2015 - Present
Comcast 2014 - February 2015
AT&T Mobility January 2010 - December 2013
AT&T Mobility June 2010 - June 2011
T-Mobile June 2007 - June 2010
Skills
Leadership, Solution Selling, Management, Mobile Devices, Sales, Business Development, Sales Process, Selling, Training, Customer Service, Team Leadership, Cold Calling, Microsoft Office, Wireless, Account Management, Customer Satisfaction
Education
University of Houston 2010 — 2014
Bachelor of Business Administration (BBA), International Business
Houston Community College 2007 — 2009
Associate of Arts (AA), International Business
AT&T February 2012 - Present
University of Phoenix January 2012 - Present
AT&T Mobility January 2005 - February 2012
The University of Alabama, Institute of Interactive Technology, College of Human Environmental Servi January 2010 - December 2010
CINGULAR WIRELESS January 2001 - January 2005
CINGULAR WIRELESS January 2000 - January 2001
BellSouth Mobility January 1998 - January 2000
BELLSOUTH Mobility January 1997 - January 1998
BELLSOUTH Mobility January 1996 - December 1997
BELLSOUTH Mobility January 1996 - January 1997
Skills
Social Media, Social Media Marketing, Social Media ROI, Training & Development, Multimedia Project..., Performance Management, Performance Analysis, ROI development, Marketing ROI, Executive Coaching, Sales Coach, Instructional Technology, Instructional Design, Leadership Development, Sales Management, Adult Education, Higher Education, Customer Service..., Technical Documentation, Retail Management, Interviewing, Marketing Communications, Public Speaking, Curriculum Design, Research, Administration, Project Planning, Mentoring, E-learning, Coaching, Team Building, Needs Analysis, Strategic Planning, Blended Learning, Training Delivery, Team Leadership, Change Management, Social Networking, Hiring, Marketing Strategy, Problem Solving, Customer Service, Organizational..., Curriculum Development, Instructor-led Training, Online Training, Organizational..., Staff Development, Team Management, Technical Writing
Education
University of Alabama 2009 — 2010
Master of Science, Interactive Technology & Social Media
Troy University 2008 — 2008
Master of Education, Adult Education
Huntingdon College
Bachelor of Arts, Business Resource Management
Our Lady of Fatima
Stanford University
Wharton Business School
Gamification
Cutler Real Estate September 2013 - Present
iBrokeit September 2012 - August 2014
Mission Essential Personnel, LLC January 2011 - August 2013
Mission Essential Personnel, LLC November 2008 - August 2013
AT&T Mobility 2006 - 2008
Skills
Mobile Technology, iPhone, Mobile Devices, Android, Photoshop, Microsoft Office, OS X, Security, Security Clearance, Team Leadership, Team Building, Customer Service, Microsoft Excel, Microsoft Word, HTML, Image Editing, Government, Government Contracting, Intelligence Analysis, Military, DoD, Intelligence, Counterintelligence, National Security, Army, Defense, Counterterrorism, Leadership, Homeland Security, Information Assurance, Tactics, Federal Government, Security Management, Operational Planning, Military Operations, Mac OS X, Physical Security, Security Operations, Sales, Sales Management, Top Secret, Contract Negotiation, Real Estate, Business Development, Customer Relations, Excel, Word, HTML + CSS, Photo Editing, Force Protection
Education
Hondros College of Business 2013 — 2013
Real Estate License 2013, Real Estate
The Ohio State University 2001 — 2005
Bachelors, Marketing/Communications
Breath of Hope, Incorporated February 2014 - Present
YP April 2014 - May 2015
AT&T Mobility October 2011 - August 2013
T-Mobile September 2009 - May 2011
Sams Club Kiosks (RadioShack) November 2007 - August 2009
Skills
Business Development, Sales, Customer Service, Management, Training, Leadership, Wireless, Direct Sales, Customer Experience, Selling, Customer Retention, Mobile Devices, Microsoft Office, Telecommunications, Excellent Communication, Supervising Others, Effective Selling, Customer Satisfaction, Salesforce.com, Team Leadership, Strategic Partnerships, Forecasting, Exceptional Listener, Sales Process, Retail, Cellular Communications, Call Centers, Team Building, Cold Calling, Solution Selling, Sales Management, Broadband, Pricing, Inventory Management, Key Account Management, Networking, Unified Communications, Vendor Management, Cross-functional Team..., Quotas, Competitive Analysis, Account Management, VoIP, B2B, Product Management, Telephony, Team Management, Product Marketing, Sales Operations, Mobile Technology
Education
University of Houston 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Houston Community College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Sprint July 2015 - Present
AT&T Mobility August 2010 - August 2014
Skills
Telecommunications, Wireless, Solution Selling, Call Center, Mobile Communications, Direct Sales, Mobile Devices, VoIP, Mobile Technology, Customer Satisfaction, Account Management, Sales, Customer Experience, Customer Retention, Sales Process, Leadership, Team Building, Retail, Sales Operations, Customer Service, Microsoft Office, Cellular Communications
Education
Housatonic Community College 2001 — 2003
Notre Dame Catholic High School 1997 — 2001
William Raveis Real Estate June 2015 - Present
AT&T Mobility July 2013 - Present
AT&T Mobility October 2009 - July 2013
AT&T Mobility August 2008 - September 2009
Skills
Sales Management, Sales, Customer Service, Coaching, Interviews, Interpersonal Skill, Bilingual Proficiency, Account Management, Customer Retention, Team Leadership, Direct Sales, Customer Satisfaction, Sales Operations, Customer Experience, Team Building
Education
Post University 2014 — 2016
Housatonic Community College
Build It Green June 2015 - Present
Rocketship Films April 2014 - Present
InShape Health Clubs October 2014 - March 2015
AT&T Mobility March 2012 - April 2014
Michael Kors January 2013 - May 2013
T-Mobile August 2009 - March 2012
Skills
Acting, Cold Calling, Account Management, Customer Satisfaction, Direct Sales, Leadership, Sales, Solution Selling, Wireless, Voice Over, Sales Process, Selling, Social Networking, Customer Retention, Sales Operations, Telecommunications, Call Centers, Customer Service, Team Leadership, Public Speaking
Education
Idaho State University 1995 — 2007
English Language and Literature, General
Idaho State University
English Language and Literature, General
Northrop Grumman January 2008 - March 2010
Northrop Grumman Information Systems 2008 - 2010
AT&T Mobility January 2005 - February 2008
MS April 2004 - December 2004
Jackson Hewitt Tax Service January 2004 - April 2004
Skills
Aerospace, Microsoft Office, Team Leadership, Software Documentation, Program Management, Management, Visio, Customer Service, Painting, Military, Public Speaking, Leadership, Security Clearance, Technical Writing, Accounting, DoD, Microsoft Excel, Call Centers, Process Improvement, Operations Management, Supply Chain, Troubleshooting, Filing, Research
Education
University of Phoenix 2015 — 2016
Master's degree, Adult and Continuing Education and Teaching, 3.2
University of Phoenix Gautier 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Logistics, Materials, and Supply Chain Management
University of Phoenix 2011 — 2013
Bachelor of Science (BSc), Logistics, Materials, and Supply Chain Management
Mississippi Gulf Coast Community College 2009 — 2010
Associate of Science (A.S.), Logistics, Materials, and Supply Chain Management
Houston Community College
Sinclair Community College
AT&T July 2014 - Present
AT&T Mobility August 2012 - June 2014
AT&T Mobility January 2011 - July 2012
AT&T Mobility January 2011 - January 2012
AT&T Mobility June 2007 - January 2011
AT&T Mobility November 2002 - July 2007
AT&T Mobility 2002 - 2007
AT&T Mobility 2001 - 2002
AT&T Mobility January 2000 - January 2001
State Farm January 1998 - January 2000
Skills
Budgets, Sales, Sales Management, Wireless, Sales Operations, Product Management, Customer Service, Product Marketing, Retail, Telecommunications, Analysis, Customer Retention, Direct Sales, Management, Pricing, Account Management
Education
Huntingdon College
Bachelors of Science, Business Management
AT&T Mobility National Account ManagerMimeoJanuary 2004 - June 2006
Gwatney Chevrolet/Geo March 1995 - June 2005
Vance Commercial Color Lab April 1985 - December 1994
Skills
Telecommunications
Education
University of Iowa 1978 — 1979
Microbiology, General
The University of Memphis
Business and Social Skills
Howard University
Botany
ATT Mobility October 2010 - Present
ATT Mobility June 2008 - September 2009
ATT Mobility September 2006 - June 2008
Preferred Mortgage Plus January 2005 - December 2006
World Savings May 2003 - January 2005
World Savings April 1997 - April 2003
Skills
Management, Training, Customer Service, Sales, Sales Management, Leadership, Retail, Team Building, Team Leadership, Customer Satisfaction, Coaching, Sales Operations, Recruiting
Education
Houston Community College 2013 — 2018
Business Administration and Management, General
AT&T August 2013 - Present
William Davis Realty February 2013 - Present
AT&T Mobility January 2011 - August 2013
The Michael Group December 2005 - December 2007
Hudson Advisors, LLC January 2003 - April 2005
Skills
Microsoft Office, Strategic Planning, Telecommunications, Wireless, Contract Negotiation, Sales, Customer Satisfaction, Routing, SS7, Network Administration, LTE, Provisioning, Troubleshooting, Customer Service, Leadership
Education
DeVry University
Bachelor of Science, Network & Communications Management
Illinois Central College
Associates in Applied Science, Paralegal Studies
American Eagle Mortgage Company September 2015 - Present
Fifth Third Bank November 2012 - September 2015
AT&T Mobility November 2011 - December 2014
Skills
Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Sales, Vendor Management, Process Improvement, Outlook, Data Entry, Microsoft Office, Team Leadership, Microsoft Excel, Time Management, Team Building, Microsoft Word, Troubleshooting, Leadership, Access, Management, Sales Management, Banking, Financial Analysis, Finance, Retail, Business Analysis, Credit, Training, Negotiation
Education
Hodges University 2012 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Barron collier high
Healix, Inc. July 2015 - Present
Baker Hughes April 2015 - May 2015
Tesco Corporation November 2013 - February 2015
Excalibar Minerals, LLC October 2012 - November 2013
AT&T January 2011 - March 2012
AT&T Mobility November 2008 - November 2010
Skills
Bilingual, Microsoft Office, Sales, Real Estate Development, Customer Service, Cash Management, Inventory Control, Merchandising, Product Marketing, Flexible Schedule, Reliability, Oracle Application..., Yardi Voyager, PeopleSoft, Customer Experience, General Awesomeness, Supply Chain, Inventory Management, Teamwork, Materials Management, Procurement, Purchasing, Supply Chain Management, Operations Management, Management, Logistics, Contract Negotiation, Project Planning, Leadership
Education
University of Houston-Downtown 2010 — 2012
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management, 3.0
Houston Community College
Project Management
Cypress Falls Highschool 2001 — 2005
Diploma
San Jacinto College 2015 — 2015
Lean Six Sigma Green Belt
Boeing March 2015 - Present
Best Buy April 2014 - January 2015
Best Buy January 2014 - April 2014
AT&T Mobility July 2010 - September 2013
AT&T Mobility December 2008 - June 2010
Lowe's Home Improvement October 2006 - March 2008
Skills
Telecommunications, Cellular Communications, Management, Wireless, Call Centers, Direct Sales, Customer Retention, Customer Satisfaction, Solution Selling, 4G, LTE, Networking, Product Management, Troubleshooting, Mobile Devices, UMTS, GSM, Mobile Communications, Mobile Technology, Customer Experience, Sales, Sales Management, Sales Operations, Account Management, Customer Service
Education
Highline Community College 2002 — 2003
Computer Systems Networking and Telecommunications
Auburn Senior High School 1995 — 1999
Highschool Diploma, Computer Systems Networking and Telecommunications
Montogomery County Public Schools October 2014 - June 2015
J.Crew July 2014 - November 2014
Ann Taylor Loft June 2013 - June 2014
TitleTec March 2013 - June 2014
AAA Life Insurance Company February 2012 - March 2013
AT&T Mobility July 2007 - September 2011
Skills
Management, Microsoft Office, Customer Service, Microsoft Excel, Program Management, Invoicing, Administration, Contract Management, Finance, Accounts Payable, Policy, Insurance, Customer Retention, Merchandising, Sales, Microsoft Office (Word,..., Salesforce.com, t21, Event Planning, Time Management
Education
Hinds Community College 2002 — 2005
Associate's degree, Arts
AT&T Mobility November 2012 - Present
DataSphere Technologies Inc. May 2012 - October 2012
Verizon Wireless March 2010 - April 2012
Target May 2006 - March 2010
Blue Lake Casino March 2009 - August 2009
Skills
Customer Satisfaction, Customer Service, Merchandising, Sales, Retail, Inventory Management, Direct Sales, POS, Visual Merchandising, Time Management, Leadership, Networking, Data Entry, Outlook, Team Leadership, Social Media, Store Management, Team Building
Education
Humboldt State University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Rancho Cotate High School 2000 — 2004
High School Diploma
Alvin Bell Entertainment, LLC January 2005 - Present
AT&T Mobility May 1996 - Present
Skills
Leadership Development, Performance Management, Coaching, Telecommunications, Supervisory Skills, Customer Service, Program Management, Analysis, Call Center, Call Centers, Change Management, Customer Satisfaction, Employee Relations, Event Planning, Leadership, Management, Microsoft Excel, Negotiation, Organizational..., Policy, Project Management, CRM, Contract Negotiation, Strategy, Team Building, Training, Account Management, Sales Management
Education
Howard University
Bachelor's Degree, Communications
Webster University 2004 — 2006
Master's Degree, Human Resource Management and Development
National Education Center-Bauder College Campus
Diploma, Radio/TV Broadcasting, Honor Graduate
Nova High School
High School, College Prep
HH2 Mobility Management September 2014 - Present
The Holley Group March 2013 - January 2014
Verizon Enterprise Solutions Group April 2006 - January 2013
Verizon Wireless January 2008 - March 2011
Verizon Wireless April 2006 - December 2007
T-Mobile August 2002 - May 2005
AT&T Mobility February 2002 - August 2002
AT&T Mobility August 2001 - January 2002
Sprint Nextel August 1996 - May 2001
Skills
Solution Selling, Direct Sales, Channel, Unified Communications, Telecommunications, Account Management, Sales Management, Sales Process, Wireless, B2B, Cold Calling, Customer Retention, Selling, Mobile Devices, Strategic Partnerships, Salesforce.com, Sales, Cloud Computing, SaaS, VoIP, Managed Services, Business Development, Management, Channel Partners, Enterprise Software, Professional Services, Cross-functional Team..., Go-to-market Strategy, Product Marketing, Outsourcing, Customer Satisfaction, Lead Generation, Strategy
Education
Howard University 1990 — 1992
Bachelor of Business Administration (BBA), Marketing
University of Massachusetts at Lowell 1987 — 1990
Marketing
Episcopal High School 1984 — 1987
MotoShop Technology - Advance Auto Parts October 2014 - Present
AT&T Mobility September 2011 - October 2014
Clearwire September 2010 - September 2011
T-Mobile USA October 2007 - July 2010
Quintex Wireless / UtStarcom August 2004 - February 2007
Ford Motor Company January 2004 - July 2004
New York Jets June 2003 - August 2003
Skills
Partner Management, CDMA, Marketing Communications, Process Improvement, Team Management, Telephony, Direct Sales, Mobile Devices, Marketing, Sales, Wireless, Product Marketing, B2B, Account Management, Customer Retention, Sales Process, Salesforce.com, Telecommunications, Competitive Analysis, Sales Operations, Sales Management, Solution Selling, Customer Satisfaction, Leadership, Strategy
Education
Sachem Central School District
High School Diploma
Hofstra University
Nokia Networks August 2015 - Present
Nokia Networks October 2014 - August 2015
MasTec Network Solutions October 2013 - October 2014
Tech Mahindra December 2012 - October 2013
Orange Lake Resorts October 2012 - December 2012
Cisco Systems December 2011 - October 2012
at&t mobility December 2010 - December 2011
Rapiscan – OSI systems. April 2009 - December 2010
Fiserv January 2008 - April 2009
MyE Networks November 2007 - January 2008
Skills
Wireless, SaaS, PMO, VoIP, Mobile Devices, Operations Management, Management, ITIL, Unified Communications, Strategy, Software Development, Security, Governance, WAN, Architecture, VPN, Selling, Social Networking, Public Speaking, Cellular Communications, Sales and Business Plan..., Vendor Relationship &..., Process Improvements &..., People Management, Process Improvement, Consulting, Business Intelligence, Cisco Technologies, Testing, Vendor Management, Integration, Telecommunications, SDLC, Visio, MS Project, Enterprise Software, Project Management, Pre-sales, Cross-functional Team..., PMP, Project Portfolio..., Managed Services, ERP, Professional Services, Project Planning, GSM, SharePoint, Software Documentation, Program Management, Outsourcing
Education
Technologies 2002 — 2011
Cisco CCIE Routing and Switching, Information Technology
Company Sponsored 2000 — 2010
e-Asset awareness by Tech Mahindra, Computer/Information Technology Administration and Management
Project Management Institute, PMI 1998 — 1999
PMP, Project Management
IESA 1996 — 1997
AA, Management, Contracts and Project Administration
University of California, Berkeley 1993 — 1995
MSEE, Engineering
University of the Pacific 1983 — 1987
BSEE, Electric Engineer
College of the Pacific 1984 — 1985
AA, International Business
Proficient in the following applications / tools
Specialties
Corporate Sustainability, Associate
SOME (So Others Might Eat) June 2015 - Present
SOME (So Others Might Eat) October 2013 - 2015
Bright Beginnings, Inc. August 2012 - September 2013
Bright Beginnings, Inc. March 2010 - August 2012
W*USA 9 September 2011 - December 2011
AT&T Mobility October 2007 - February 2010
Skills
Research, Customer Relations, Event Planning, Social Media, Event Management, Facebook, Marketing, Public Relations, Community Outreach, Microsoft Office, Microsoft Excel, Editing, Fundraising, Advertising, Non-profits
Education
Howard University
Bachelor of Arts (BA), Journalism
AT&T Mobility January 2000 - Present
AT&T 1969 - 2011
Skills
Telecommunications, Training, Call Center, Project Management, Team Building, Coaching, Call Centers, Program Management, Vendor Management, Leadership Development, Wireless, Change Management
Education
Holy Names College 1992 — 1994
Oakland Technical High 1964 — 1967
AT&T Mobility April 2011 - Present
Baxter June 2007 - November 2010
Motorola November 1999 - March 2007
Case New Holland June 1998 - October 1999
Ford Motor Company September 1996 - May 1998
Motorola September 1994 - July 1996
Abbott Laboratories January 1992 - July 1994
Skills
Executive Management, Product Launch, Product Marketing, Product Lifecycle..., Voice of the Customer, Requirements Analysis, Product Management, Cross-functional Team..., Product Development, Go-to-market Strategy, Competitive Analysis, Strategic Partnerships, Global Marketing, Segmentation, Competitive Intelligence, Medical Devices, Marketing Strategy, Strategic Planning, Business Planning, Management, Start-ups, Strategy, Business Development, Market Research, Aging in Place, Leadership, Mobile Devices, Marketing
Education
Northwestern University - Kellogg School of Management 1993 — 1996
MBA
Howard University 1987 — 1991
BS
Preemptive Love Coalition June 2015 - Present
AT&T June 2008 - June 2015
First Baptist Church Woodway September 2004 - December 2010
AT&T Mobility January 2007 - June 2008
AT&T Mobility July 2004 - January 2007
Skills
Sales Management, Wireless, Sales, Team Leadership, Direct Sales, Solution Selling, Strategic Planning, Customer Satisfaction, Sales Presentations, Telecommunications, Leadership, Management, Sales Operations, Customer Service, Team Building, Public Speaking
Education
Howard Payne University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.75
T-Mobile June 2010 - Present
Spectrum Solutions Inc. May 2009 - July 2010
Sprint Corp 2010 - 2010
AT&T Mobility March 2006 - May 2009
Good Technology March 2005 - June 2005
Apker Technologies, LLC 2001 - 2005
Melard Technologies April 2001 - September 2003
Nextel Communications 1995 - 2001
Skills
Account Management, B2B, Call Centers, Customer Retention, Customer Satisfaction, Direct Sales, Leadership, Management, Managed Services, Mobile Computing, Mobile Devices, Sales Management, Sales, Cellular Communications, Sales Presentations, Sales Process
Education
Hofstra University 1988 — 1992
BBA, Marketing
Ivy League Day Camp
AT&T Mobility January 2001 - Present
Education
Idaho State University
AT&T March 2014 - Present
AT&T Mobility November 2008 - Present
AT&T September 2012 - Present
MDL Consulting April 2006 - October 2008
C3 Consulting May 2003 - April 2008
LFC Inc April 2006 - June 2007
Skills
Social Networking, Project Coordination, Site Development, Negotiation, Project Management, Building Relationships, Mediation, Land Use, Process Management, Wireless, Cellular Communications, Leases, Management, Consulting, Site Acquisition, Telecommunications, LTE, Contract Negotiation, 4G, Zoning, UMTS, CDMA, Microwave, Vendor Management, Backhaul, Business Development, WiMAX, RF Engineering, 3G, RF, Wireless Broadband, GSM, Optical Fiber, EVDO, Sales, Wireless Networking, WiFi, Fiber Optics, T1, Broadband, Antennas, HSPA, RAN, System Deployment, Telecommunications..., Rollout, Edge, Mobile Devices, Network Design, Computer Network...
Education
Howard Payne University 2013 — 2016
Master of Business Administration (M.B.A.) (expected), Executive MBA Program, 3.8
HPU MBA 2013 — 2015
University of North Texas 1999 — 2004
BAAS, Real Estate, Marketing, Applied Econ
MHS SSM MPEND 1995 — 1999
Associate of Arts and Sciences (A.A.S.)
AT&T Mobility October 2007 - Present
Cingular Wireless June 2002 - October 2007
AT&T Wireless June 2000 - June 2002
AT&T Wireless July 1999 - June 2000
AT&T Wireless October 1997 - July 1999
AT&T Wireless April 1995 - October 1997
Skills
Wireless, Customer Satisfaction, Telecommunications, VoIP, Call Centers, Business Analysis, Program Management, Mobile Devices, Integration, Project Management
Education
Hennepin Technical College 2004 — 2004
CNA, Nursing Assistant
University of Minnesota-Twin Cities 1990 — 1993
BA, Speech Therapy
Hopkins High
Beyond Handy October 2010 - Present
AT&T Mobility November 1997 - October 2010
Circuit City April 1993 - October 1998
Skills
Wireless, Solution Selling, Cloud Computing, Wireless Applications, Sales Management, Business Development, Sales, Contract Negotiation, Team Leadership, Network Architecture, New Business Development, Telecommunications, Project Management, Business Strategy
Education
High Point University 2003 — 2006
Bachelor of Science, Management of Informations Systems
University of New Hampshire 1988 — 1991
ATT Mobility May 1997 - Present
Wireless Concepts International, LLC November 2001 - March 2003
Verizon Wireless July 1999 - November 2001
Alltel Wireless August 1998 - July 1999
360° Communications July 1997 - August 1998
Sprint Cellular / 360° Communications March 1995 - July 1997
Sprint Cellular February 1994 - March 1995
Centel Cellular / Sprint Cellular May 1993 - February 1994
Ragan Communications March 1986 - May 1993
United States Coast Guard January 1977 - January 1981
Education
Illinois Central College 1981 — 1985
Not yet, Industrial Electronics
St. David's Episcopal Church December 2008 - Present
AT&T Mobility April 2007 - December 2008
Taipei American School August 1994 - September 2000
Blair Academy June 1970 - June 1994
Skills
Public Speaking, Editing, Non-profits, Research, Social Media, Community Outreach, PowerPoint, Event Planning, Fundraising, Microsoft Excel, Blogging, Microsoft Word, Nonprofits, Creative Writing, Grant Writing, Event Management, Volunteer Management, Higher Education, Public Relations, Program Development, Facebook, Copy Editing, Music, Proofreading, Newsletters, Program Management, Strategic Planning, Social Networking, Marketing Communications, Social Media Marketing, Spanish, Data Entry, Government, Leadership Development, Leadership, Photoshop, Press Releases, Marketing, Project Management, Curriculum Design, Graphic Design, Community Development, Dreamweaver, Strategic Communications, Admissions, History, Media Relations, Copywriting, Grants, Philanthropy
Education
University of St. Andrews 1989 — 1990
Master of Philosophy (MPhil), Medieval History, Ungraded
Hobart and William Smith Colleges 1957 — 1961
BA, English
Newark Academy 1956 — 1957
High School Diploma
Rumson High School 1955 — 1956
AT&T Mobility February 2011 - Present
CIC USA/Cricket Communications July 2007 - September 2010
CX2 Inc 2005 - 2007
Dakota Contractors Inc May 1997 - July 2005
Skills
Telecommunications, Contract Management, Contract Negotiation, Troubleshooting, Project Planning, EVDO, CDMA, RF Engineering, Program Management, Team Building, Backhaul, Change Management, Site Acquisition, Microwave, Wireless, Cellular Communications, Management, 4G, GSM, LTE
Education
Hocking College
Bachelor of Science (BS), Zoology/Animal Biology
AT&T Mobility August 2008 - December 2011
AT&T June 1983 - December 2011
Skills
Call Center, VoIP, IP
Education
Hendrix College 1979 — 1983
B.A., Math
Minnesota Virtual High School October 2013 - Present
AT&T Mobility February 2007 - October 2013
AT&T Mobility August 2008 - October 2009
CLIMB Theatre Inc. August 2005 - May 2006
Skills
Public Speaking, Inventory Management, Logistics, Customer Service, Event Planning, Customer Satisfaction, Direct Sales, Sales, Retail, Building Relationships, Time Management, Microsoft Office, Cross-functional Team..., Social Media, Teamwork, Microsoft Word, Microsoft Excel, Sales Management, Access, Solution Selling, Management, Sales Operations, Project Planning, PowerPoint, Leadership, Team Leadership
Education
Hennepin Technical College 2010 — 2012
A.A.S., Web Programming, Computer Programming, 4.0
Winona State University 1999 — 2004
B.A., Theater and Studio Art, Liberal Arts
Convergys October 1996 - Present
AT&T Mobility October 1996 - Present
Lyondell-Citgo Refining LP 1992 - 1995
Lyondell-Citgo Refining LP 1984 - 1992
Education
Houston Baptist University
BA, Information Systems
San Jacinto College
A.A.S., Programmer Analyst
Tennessee Technological University
Certificate, Computer Operations
Crown Castle International April 2015 - Present
AT&T Mobility October 2010 - March 2015
Ericsson Services Inc. September 2009 - November 2010
Sprint Nextel November 1998 - September 2009
United States Department of Defense 1987 - 1998
Skills
Fiber Optics, Optical Fiber, Optimization, RF, WiMAX, Antennas, CDMA, Networking, Microwave, LTE, Testing, Electronics, RF Engineering, Project Management, Cellular Communications, Wireless, Telecommunications, 4G, GSM, Management
Education
The George Washington University
M.S.E.E., Communications/Digital Signal Processing
Howard University
B.S.E.E., Electrical Engineering - Communications/Computers
AT&T Mobility February 2011 - November 2011
Clearwire August 2009 - November 2009
Clearwire Corporation August 2009 - November 2009
T Mobility, formerly Cingular Wireless October 2007 - August 2009
Cingular Wireless, formerly AT&T Wireless Services, Inc May 2006 - October 2007
T Wireless Services February 2003 - May 2006
AT&T Wireless March 1999 - February 2003
Adecco for AT&T Wireless Services October 1998 - March 1999
Barclay Dean Interiors January 1994 - January 1998
Horizon Airlines January 1987 - January 1994
Education
Highline College
Associate of Arts, Small Business Management
United Rentals Inc. March 2014 - Present
Aerotek February 2008 - Present
Regions Financial Corporation January 2007 - February 2008
Wells Fargo November 2005 - January 2007
AT&T Mobility September 1995 - November 2005
Skills
Staffing Services, Technical Recruiting, Applicant Tracking..., Contract Recruitment, Recruiting
Education
Belhaven University
Holmes Community College
KIS 2007 - Present
Highline Community College 2008 - 2010
AT&T Mobility 2004 - 2008
Skills
Hospitals, ACLS, Patient Education, BLS, Healthcare, ICU, Respiratory Care, Medicine, Pediatrics, Critical Care, EMR, Healthcare Management, Help Desk Support
Education
Highline Community College 2008 — 2010
AA Degree in Applied Science, Respiratory Care
AT&T Mobility July 2010 - Present
Power 105.1 March 2010 - November 2010
Against All Odds May 2006 - October 2010
Skills
Sales, Direct Sales, Account Management, Customer Satisfaction, Cold Calling, Customer Service, Sales Management, Retail, Marketing, Selling, Management, Team Leadership, Sales Process
Education
Hofstra University 2014 — 2016
Bachelor's degree, Communication and Media Studies
Westchester Community College 2009 — 2014
Associate's degree, Liberal Arts
University of Maryland College Park 2008 — 2009
Communications
The Tabard Theatre Company May 2015 - July 2015
LendingHome Corporation June 2014 - April 2015
Bank of America December 2012 - December 2013
Hewlett-Packard May 2010 - November 2012
Kohl's Department Stores 2009 - November 2012
AT&T Mobility 2008 - 2008
Arkansas Repertory Theatre June 1999 - July 2003
Walt Disney World September 1991 - September 1993
Skills
Customer Service, Sales Management, Management, Customer Satisfaction, Sales, Account Management, Team Leadership, Team Building, Marketing, Public Speaking, Leadership, Team Management, Marketing Strategy, Microsoft Office, Sales Process, Social Media Marketing, Direct Sales, Sales Operations, Retail, Salesforce.com, Time Management
Education
Henderson State University 2003 — 2009
B.A. Theatre Arts, Theatre/Theater
University of Central Arkansas 1994 — 1998
Theatre and Music
Zayo Group July 2015 - Present
Windstream Communications July 2012 - June 2015
Motorola Solutions May 2012 - July 2012
AT&T Mobility March 2011 - June 2012
Level 3 Communications January 2010 - March 2011
Duke Energy Corporation March 2008 - May 2008
PAETEC August 2006 - July 2007
Verizon July 2000 - June 2006
UUNET September 1999 - April 2000
Bombardier Inc, Educational Foundation for the Fashion Industries January 1996 - September 1999
Skills
TCP/IP, Ethernet, MPLS, Telecommunications, DWDM, DNS, Customer Service, Public Speaking, CCNA, Problem Solving, SONET, 5ESS, DS3, DS0, Lucent, T1, Excel, Engineering, Analysis, Administration, Team Building, Add Drop Multiplexers, Project Management, Cisco, Cisco IOS, Cisco Switches, Juniper, Unix, SunOS, Remedy, Apple, Apple IMAC, Apple IPAD, Alcatel, Fujitsu, Frame Relay, UMTS, LTE, ATM, DACS, Writing, Windows, Word, Wireless, Video, Axis, Pelco Camera, Genetec VMS, Incident Management, Cisco Technologies
Education
New York University 1985 — 1986
Computer Diploma, Computer Technology
Howard University 1978 — 1982
Chemistry
The Coca-Cola Company July 2015 - Present
The Coca-Cola Company July 2012 - July 2015
Wells Fargo Home Mortgage September 2011 - May 2012
AARP 2010 - 2010
AT&T Mobility 2007 - 2009
Skills
Customer Experience, Marketing Strategy, Social Media, Strategic Planning, Marketing, Social Media Marketing, Public Speaking, Financial Analysis, Marketing Research, Research, Market Research, Negotiation, Business Strategy, Financial Modeling, Brand Management, Market Planning, Customer Insight, Customer Satisfaction, Customer Service, Wireless
Education
Howard University 2009 — 2012
Master of Business Administration (M.B.A.), General Management
Morehouse College 1997 — 2001
Bachelor of Business Administration (B.B.A.), Finance, General
Benjamin Banneker High School
AT&T Mobility October 2010 - Present
att mobility 2010 - Present
AT&T mobility 2010 - Present
AT&T Wireless 2010 - Present
Sonic Drive-In May 2002 - December 2008
Education
Hinds Community College
AT&T August 2014 - Present
AT&T Mobility 2012 - August 2014
Verizon Wireless October 2011 - August 2012
Skills
M2M, Telecommunications, Customer Retention, Solution Selling, Sales Operations, Quotas, Cellular Communications, Customer Satisfaction, Sales Management, Sales Process, Mobile Devices, Direct Sales, Wireless, Account Management, Customer Experience, Sales, Customer Service, Team Building, Team Leadership, B2B
Education
Houston Community College
AT&T Mobility November 2007 - Present
Education
University of Houston-Downtown 2012 — 2013
Bachelor of Arts (BA), Fine and Studio Arts
Houston Community College 2007 — 2009
Associate of Arts (AA)
Postal Products Unlimited Inc. September 2003 - Present
Toyota January 2002 - May 2004
Midwest Sound March 2002 - April 2004
AT&T Mobility February 2000 - March 2004
Rent-A-Center January 2000 - February 2003
Fingerhut January 1999 - May 2002
The Daily Tribune January 1999 - March 2002
Skills
Construction Design, New Business Development, Sales Management, Retail, Contract Negotiation, Strategic Planning, Operations Management, Project Management, Purchasing, Microsoft Office, Project Planning, Microsoft Excel, Customer Satisfaction, Sales Operations, Sales Process, Team Leadership, Inventory Management, Customer Service, Pricing, Competitive Analysis, Salesforce.com
Education
University of Minnesota-Twin Cities 2000 — 2002
Bachelor's degree, Business Administration and Management, General
Hibbing Community College-A Technical and Community College 1998 — 2000
Associate's degree, Industrial Electronics Technology/Technician
ATT Mobility January 2010 - Present
Mid America wireless August 2009 - February 2010
Civic Development May 2005 - November 2005
Skills
Energetic, Highly..., Volunteer for Special...
Education
Lincoln University (MO) 2007 — 2009
Bachelor of Science (BS), Mass Communication/Media Studies
Highland Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
Navy June 2009 - Present
United States Navy June 2009 - Present
AT&T Mobility September 2005 - September 2009
Education
High Point University 1999 — 2004
Bachelor of Science (B.S.), Computer Information Systems
Foward Air solutuions 2009 - 2010
Acosta Sales & Marketing January 2008 - December 2008
AT&T Mobility October 2006 - January 2008
Blue Falls Manufacturing Ltd (Manufacturer of Arctic Spas, Apollo Spas and Coyote Spas) April 2006 - November 2006
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Administrative..., Phone Etiquette, Multi-line Phone, Call Center, Sales, Scheduling
Education
Highline Community College 2002 — 2002
Renton High School 1997 — 2001
Self-employed January 2011 - March 2013
AT&T Mobility October 2003 - May 2007
Hollywood Entertainment 2002 - 2002
Skills
Personal Financial..., Sales Management, Life Insurance, Disability Insurance, Retirement Planning, Customer Service, Microsoft Office, Public Speaking, Team Leadership
Education
Henry Ford Community College 2000 — 2002
Associate's degree, accounting, management, engils
Wayne Memorial High School 1987 — 1989
Diploma
Temple Baptist 1979 — 1986
our lady of grace 1981 — 1985
Lia Auto Group March 2014 - Present
Verizon Wireless August 2010 - Present
New York State Department of Taxation & Finance January 2008 - January 2010
AT&T Mobility October 2006 - January 2008
Skills
Sales, Customer Service, Customer Satisfaction, Microsoft Office, MySQL, Strategic Planning, Sales Process, Training
Education
Hudson Valley Community College 2002 — 2004
Associate's degree, Business Administration and Management, General
AT&T June 2010 - Present
AT&T Mobility May 2005 - June 2010
Skills
Testing, Quality Assurance, Telecommunications, Wireless, Test Planning, VoIP, Software Quality..., Quality Center, Unix, System Testing, Troubleshooting, SDLC, IP, Test Automation, Agile Methodologies, TCP/IP, User Acceptance Testing, Software Documentation, Mobile Devices, Requirements Analysis
Education
Western Washington University 1990 — 1993
Bachelor of Science (BS), Biology, General
Highline Community College 1986 — 1990
Associate of Arts (AA), Biology, General
AT&T Mobility
Skills
Direct Sales, Telecommunications
Education
Holyoke Community College
Berkshire Hathaway HomeServices August 2014 - Present
Microsoft October 2013 - December 2014
AT&T Mobility October 2011 - August 2012
Skills
Test Automation, Test Planning, Testing, Quality Center, Agile Methodologies, Software Quality..., Test Cases, Test Management, Manual Testing, Regression Testing, sales, Real Estate, Communication, Entrepreneurship, Music Production
Education
Highline Community College 2013 — 2014
Associate's degree, Accounting and Finance