AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
AT&T January 2014 - Present
AT&T Mobility February 2007 - January 2014
Rite Sync October 2005 - January 2007
Ericsson February 1999 - September 2004
Skills
Telecommunications, IP, UMTS, Wireless, LTE, Cellular Communications, GSM, Troubleshooting, Testing, WiMAX, WCDMA, 3G, VoIP, 4G, Integration, Ethernet, Computer Network..., Fiber Optics, CDMA, RF
Education
University of Phoenix 2014 — 2018
Bachelor of Applied Science (BASc), Cloud Computing
Arkansas State University 1993 — 1995
Mountain Home, AR
AP Wireless Infrastructure Partners, LLC 2012 - Present
Bridgepoint Education 2010 - 2011
AT&T Mobility 2004 - 2009
United States Marine Corps 1997 - 2003
Skills
Business Development, Salesforce.com, Strategic Planning, Sales, Microsoft Office, Contract Negotiation, Business Strategy, New Business Development, Negotiation, Customer Service, Telecommunications, Marketing Strategy, Start-ups, Leadership, Marketing, Sales Management
Education
University of California, San Diego
Bachelors of Science, Economics
Ashford University
Bachelor's of Arts, Finance
Coldwell Banker Day-Lum Properties January 2014 - Present
Coldwell Banker Day-Lum Properties March 2013 - Present
AT&T Mobility October 2009 - March 2013
AT&T Mobility March 2007 - October 2009
AT&T Mobility September 2005 - March 2007
AT&T Mobility May 2005 - September 2005
AT&T Mobility July 2004 - May 2005
AT&T Mobility July 2001 - July 2004
Skills
Customer Retention, Solution Selling, Sales, Wireless, Direct Sales, Telecommunications, Leadership, Real Estate, Social Media Marketing, Digital Marketing, Website Promotion, Personal Development, Account Management, B2B, Cellular Communications, Channel Partners, Cold Calling, Cross-functional Team..., Customer Experience, Customer Satisfaction, Customer Service, M2M, Managed Services, Management, Mobile Devices, Mobile Technology, Product Management, Product Marketing, Sales Management, Sales Operations, Sales Process, Salesforce.com, Vendor Management, Strategic Partnerships, Selling
Education
Chaminade University of Honolulu 2010 — 2012
MBA, Business, 3.85
Arizona State University West 2006 — 2008
BA, Global Business, 3.0
Estrella Mountain Community College 2005 — 2005
Associate of Arts (AA), Organizational Leadership, Graduated with Honors 4.0
San Benito High School 1997 — 2001
High School Diploma, General Studies, 3.85
BancorpSouth Insurance March 2011 - Present
AT&T Mobility September 2000 - January 2011
MidSouth Bank January 1997 - September 2000
Skills
Licensed Insurance Agent, Commercial Insurance, Insurance, Underwriting, Workers Compensation, Healthcare, Property & Casualty..., Employee Benefits, Disability Insurance, Life Insurance, Health Insurance, Customer Service, Strategic Planning, Banking, Sales, Customer Retention, Brokers, Term Life Insurance, Medicare, Microsoft Excel, Team Building, Customer Experience, Direct Sales, Commercial Lines, Marketing Strategy, Direct Marketing, Unified Communications, B2B, Account Management, Marketing, New Business Development, Sales Management, General Insurance, Liability, Claim, Legal Liability, Professional Liability, Casualty, Claims Management, Benefits Administration, Competitive Analysis, Marketing Communications, Cellular Communications, Hiring, Human Resources, Recruiting, Leadership Development, Mobile Devices, Telephony, Public Relations
Education
Arkansas State Insurance Department 2011 — 2014
Life and Health Producer, Medical and Life Insurance
Arkansas State University 1987 — 1991
BS, Marketing
Level 3 Communications July 2015 - Present
Amazon April 2015 - July 2015
Kruger International March 2011 - October 2012
Associated Bank April 2010 - January 2011
Brown County of Wisconsin February 2009 - April 2009
Integrys Business Services / Wisconsin Public Service July 2008 - December 2008
AT&T Mobility February 2004 - October 2005
AT&T Mobility June 2001 - July 2003
AT&T Mobility October 1999 - October 2000
Skills
Microsoft Excel, Microsoft Office, Process Improvement, Strategic Planning, Salesforce.com, Account Management, Customer Service, Showcase Query, Budgets, Data Analytics, Data Warehousing, Intermediate SQL, AS400 system, Microsoft Certified..., Advanced MS Suite, Advanced Excel with..., Microsoft OneNote, Microsoft SkyDrive, Microsoft SharePoint, Microsoft Visio, Microsoft Outlook, Microsoft Live Meeting, Showcase, Sales, Team Building, BPCS, Adobe Creative Suite
Education
Art Institute of Pittsburgh 2014 — 2015
Associate's degree, Graphic Design
South Puget Sound Community College 1997 — 1998
General, Business Administration and Management, General
Yelm High School 1994 — 1998
Diploma, General
AT&T University February 2013 - Present
Freelance Designer 2008 - Present
AT&T Mobility August 2009 - February 2013
Pixelyptic 2008 - 2010
The Walking Company September 2006 - May 2009
Skills
Illustration, Adobe Creative Suite, Graphic Design, Logo Design, Texturing, Illustrator, Photoshop, Web Design, Animation, Drawing, 3D Studio Max, Zbrush, Graphics, Storyboarding, After Effects, Art, Computer Animation, Layout, Concept Design, InDesign, Dreamweaver, Premiere, Motion Graphics, Character Animation, User Experience, Image Editing, CSS, Sketching, HTML, Computer Graphics, Modeling, Lighting, Web Development, Microsoft Office, Image Manipulation, Digital Illustration, 3D, Website Development, Mac OS, 3D Modeling, Training
Education
Art Institute of Pittsburgh 2004 — 2008
Bachelor of Science, Media Arts & Animation
United States Postal Service June 2015 - Present
Arkansas Blue Cross Blue Shield September 2013 - May 2015
Hewlett-Packard 2012 - 2013
AT&T Mobility January 2008 - January 2009
Conway Human Development Center June 2007 - December 2007
Skills
Microsoft Office, Organization, Customer Service, Call Centers, Confidentiality, People-oriented, Determination, Motivation, Technical Support, Customer Retention, Leadership, Software, Retail Sales, Customer Satisfaction, Customer Experience, Invoicing, Teamwork, Customer Support, Business, Telephone Skills, Training
Education
Arkansas Tech University 2010 — 2015
Bachelor of Applied Science (BASc), Marketing/Marketing Management, General
Parkview Magnet High School 2001 — 2005
High School Diploma
AT&T Mobility January 2014 - February 2015
Sprint June 2013 - August 2013
AT&T Mobility September 2008 - May 2012
CitiFinancial February 2008 - July 2008
Alltel Wireless October 2006 - February 2008
Centennial Wireless September 2004 - October 2006
Circuit City January 1997 - September 2001
Skills
Team Building, Sales, Leadership, Account Management, Customer Satisfaction, Customer Service, Inventory Management, Team Leadership, Retail, Telecommunications, Merchandising, Customer Retention, Teamwork, Social Networking, Sales Management, Time Management, Marketing, Selling
Education
Art Institute of Pittsburgh 1993 — 1997
Vicksburg High School 1988 — 1991
Diploma, General
AT&T March 2012 - Present
AT&T Mobility June 2003 - March 2012
Cingular Wireless February 2002 - June 2003
Cingular Wireless September 2001 - February 2002
Bellsouth Mobility February 2001 - September 2001
Skills
Instructional Design, Web Design, Web-based Training, Instructor-led Training, Captivate, E-learning, E-learning Development, Blended Learning, Instructional Technology, Software Training, Flash, HTML/XML, HTML + CSS, PHP, MySQL, Dreamweaver, Photoshop, Hands-on Training, Needs Analysis, E-Learning, Employee Training, Training, Performance Improvement, ADDIE, Call Centers, Project Management, Lectora, SharePoint, Learning Management, SnagIt, Job Aids, Technical Training, Learning Management..., Performance Consulting, HTML, Technical Writing, Training Delivery, Camtasia, Program Management, Telecommunications, Leadership Development, Team Leadership, Team Building
Education
Art Institute of Philadelphia 2005 — 2011
BS, Interactive Media
Cengage Learning August 2014 - Present
CertusBank November 2013 - August 2014
PrimeLending February 2013 - October 2013
Cengage Learning August 2010 - February 2013
AT&T Mobility January 2009 - July 2010
AT&T Mobility May 2007 - January 2009
Starbucks January 2007 - June 2007
Weber & Associates August 2006 - March 2007
Skills
Consultative Selling, Account Management, Sales, Sales Process, Direct Sales, Cold Calling, Sales Management, Solution Selling, Sales Operations, Marketing Strategy, New Business Development, Marketing, Customer Service, Salesforce.com, Sales Presentations
Education
Clemson University 2008 — 2010
Masters, Business Administration
Asbury College 2006 — 2010
Bachelors Degree, Business Administration; Public Policy/Literature Minor
National Voices for Equality Education and Enlightenment (NVEEE) October 2009 - Present
School Board of Broward County November 2012 - Present
MarketSource Inc. 2007 - 2008
AT&T Mobility 2003 - 2006
Skills
Bullying Prevention..., Nonprofit Leadership, Keynote, Mentoring, Non-profit Development, Bullying, Non-profits, Event Planning, Fundraising, Training, Program Management, Management, Media Relations, Advertising, Marketing, Social Media Marketing, Nonprofits, Strategic Planning, Public Speaking, Social Networking, Team Building, Social Media, Sales, Online Marketing, Strategy, Proposal Writing, Customer Service, Leadership, Policy, Community Outreach, Entrepreneurship, Public Relations, Editing, Event Management, Budgets, Volunteer Management, Time Management, Facebook, Leadership Development
Education
University of Miami
Secondary Education. English. Creative Writing
Art Institute of Fort Lauderdale 2009 — 2010
Florida International University
Secondary Education and Teaching
T"Shon"Enterprises November 2013 - Present
AT&T Mobility October 2011 - Present
Extras Casting 2013 - 2013
ATT October 2011 - 2013
Skills
Team Leadership, Marketing, Training, Leadership, Sales, Sales Management, Telecommunications, Team Building, Customer Service, Customer Retention, Account Management, Salesforce.com, Sales Operations, Sales Process
Education
Ashford University 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Southern Cresent 2008 — 2011
Associate of Arts and Sciences (AAS), Criminal Justice/Law Enforcement Administration
North Beach Income Properties, LLC January 2014 - Present
AT&T Mobility December 2012 - Present
VXI Global Solutions, Inc February 2010 - August 2010
West Corporation July 2006 - January 2010
Infocision April 2005 - June 2006
Bankers Life and Casualty Company December 2004 - March 2005
American Income Life November 2003 - June 2004
Jokym Concession Group July 2003 - November 2003
First Impression Printing April 2000 - May 2002
Hoechstetter Printing June 1996 - April 2000
Skills
Illustrator, Sketching, Graphic Design, Photoshop, Illustration, Adobe Creative Suite, Logo Design, Rendering, Video, Video Editing, graphic design, animation, web desig, customer service, sales, Character Animation, Computer Animation, Public Relations, Customer Service, Animation, Flash, Social Media, Microsoft Office, Social Networking, Web Design, Training
Education
Art Institute of Pittsburgh 2002 — 2003
na, Digital Design
Community College of Allegheny County 1991 — 1994
Associate of Science (A.S.), Criminal Justice and Corrections
Oswego Creative March 2015 - Present
Samsara 2 Productions LLC 2010 - Present
Rausch Productions, Inc May 2012 - March 2015
Oglivy 2014 - 2014
Sonic Wave International September 2011 - September 2013
Doerrfeld Solutions July 2010 - September 2012
AT&T Mobility January 2011 - September 2011
Pro Video January 2009 - August 2009
Untimely Films April 2008 - July 2008
Skills
Video Production, Video Editing, Videography, Photography, Photoshop, Photo Editing, Illustrator, Graphic Design, Motion Graphics, Web Design, Scriptwriter, Video Direction, Sound Design, After Effects, Video, Editing, DVD, Media Production, Final Cut Pro, Premiere, Adobe Creative Suite, DVD Studio Pro, Mac, Lighting, Production, Flash, Dreamweaver, InDesign, Digital Photography, Post Production, Logo Design, Creative Direction, Visual Effects, Final Cut Studio, Graphics, Multimedia, Television Production
Education
Art Institute of Colorado 2005 — 2008
Bachelor, Digital Filmmaking & Video Production
T-Mobile July 2015 - Present
AT&T July 2013 - Present
AT&T Mobility November 2010 - July 2013
Happy Harry's February 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, POS, Adobe Acrobat, Customer Service, Retail Sales, Quotas, Customer Satisfaction, Sales, Telephone Skills, Data Entry, Retail, Call Centers, Telecommunications, Process Scheduler, Inventory Management, Merchandising, Windows 7, Salesforce.com, Management, Sales Process, Sales Management, Wireless, Customer Retention, Customer Experience
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Ashford University
Non-Profit/Public/Organizational Management
Dell September 2013 - Present
AT&T Mobility January 2012 - Present
Comverge, Inc 2008 - 2011
Education
Ashford University 2014 — 2018
Accounting
University of Phoenix 2011 — 2015
Accounting
AT&T Mobility September 2011 - Present
Dish Network March 2010 - August 2011
ADVERTISING SOLUTIONS, INC February 2006 - January 2010
BANNER COMPANY December 2003 - January 2006
XXXXXXX XXXXXXXX May 2002 - September 2003
XXXXXXX XXXXXXXX September 1997 - June 2002
Skills
Customer Service, Problem Solving, Troubleshooting, Microsoft Office, Customer Satisfaction, Scheduling, Customer Relations, Word, Documentation, Time Management, Process Scheduler, Training, Call Centers, Management, Sales, Leadership, Software Documentation, Microsoft Word
Education
Ashford University 2014 — 2016
Master of Business Administration (MBA), Project Management
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Psychology
Ivy Tech State College
Associates Applied Science, Respiratory Care
Washtenaw Community College
Associate's degree, Business
Blue Box Group March 2015 - Present
Blue Box Group August 2012 - Present
AT&T Mobility 2008 - 2012
Apple 2006 - 2008
Skills
Data Center, Linux, Technical Support, Firewalls, Virtualization, Security, Apache, DNS, IT Management, Unix, Software Installation, CentOS, Cacti, iWork, Adobe, Integration, Customer Service, System Administration
Education
Art Institute of Seattle 2004 — 2006
Associate of Arts (A.A.), Cinematography and Film/Video Production
Ones and Zeroes June 2013 - Present
UIEvolution July 2012 - July 2013
AT&T mobility October 2009 - June 2012
Cingular Wireless 2006 - 2009
AT&T Wireless, Cingular Wireless 2003 - 2006
Free Rein Corporation 2000 - 2002
USWeb/CKS 1997 - 2000
Skills
Mobile Product Design, Customer Experience, Product Marketing, Mobile Devices, Start-ups, Cloud Computing, Mobile Applications, E-commerce, Go-to-market Strategy, SaaS, Marketing, Mobile Technology, Analytics, Digital Strategy, Software Development, Mobile Commerce, Mobile Marketing, HTML 5, User Experience, Enterprise Software, Leadership, Agile Methodologies, Interaction Design, Management, Account Management, CRM, Mobile Communications, Mobile Advertising, Business Strategy, Product Development
Education
University of Washington 1990 — 1993
Bachelor of Arts, Advertising
Art Institute of Seattle 1985 — 1987
AAA, Visual Design
Inspired Visuals by Farris March 2013 - Present
Self Employed April 2011 - Present
Hendrick Chevrolet Cadillac July 2013 - February 2014
Point180 September 2012 - November 2012
T-Mobile June 2009 - April 2011
AT&T Mobility January 2008 - April 2009
Alltel Communications March 2006 - January 2008
Alltel Communications July 2002 - March 2006
Skills
Android, Windows Mobile, Blackberry, Outstanding Customer..., Troubleshooting, Communications..., Telecommunications..., Sales Process, Customer Retention, Customer Satisfaction, Inventory Control, Microsoft Office, Contract Negotiation, Customer Service, Selling, Social Media Marketing, Photo Restoration, Microsoft Word, Cellular Communications, Sales Presentations, Customer Experience, Product Marketing, Digital Media, VoIP, Inventory Management, Microsoft Excel, PowerPoint, Call Centers, Windows, Mobile Technology, Social Media, Marketing Communications, Computer Hardware, Smartphones, Sales, Social Networking, Wireless, Direct Sales, Mobile Devices, Telecommunications, Marketing, Marketing Strategy, Mobile Applications, Copywriting, Photoshop, Digital Photography, photo editing, Picasa, Wireless Networking, Retail
Education
South Piedmont Community College 2011 — 2013
Computer Information Technology, Information Technology, Software game development
Southern Ohio College 1999 — 2001
Computer Information Technology, Software Game Design and mobile app developement
Art Institute of Atlanta 1990 — 1992
Media Arts - Music Business Basics and Broadcast Media
Irmo 1980 — 1984
Lexington High School
Verizon Wireless December 2012 - Present
Verizon December 2012 - July 2014
AT&T Mobility August 2011 - September 2012
Skills
Quotas, Wireless, Telecommunications, Cellular Communications, Customer Experience, Solution Selling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Microsoft Office, PowerPoint, Team Leadership
Education
Arkansas State University 2003 — 2009
Bachelor's degree, Radio and Television Broadcasting Technology/Technician
CEB September 2014 - Present
AT&T Mobility June 2012 - September 2014
AT&T January 2012 - June 2012
Odom Corporation August 2010 - February 2011
The Odom Corporation August 2010 - February 2011
Mandarin Divers Ltd July 2010 - August 2010
University of Washington BRTC April 2009 - June 2010
UW Behavioral Research and Therapy Clinic April 2009 - June 2010
Living (Retirement Communities) Dining Services April 2009 - June 2010
Skills
Sales, Leadership, Salesforce.com, Marketing, Sales Operations, Direct Sales, Account Management, Selling, Research, Solution Selling, Business Development, Strategic Partnerships, Sales Management, Management, New Business Development, B2B, Microsoft Office, Cold Calling, Microsoft Excel, Training, Sales Process, Team Leadership, Customer Service
Education
University of Washington 2008 — 2011
B.S., Psychology
University of Washington 2008 — 2011
Bachelor of Science, Psychology
Arizona State University - W. P. Carey School of Business 2007 — 2008
Issaquah High School
Cox Communications August 2014 - Present
Cox Communications March 2012 - August 2014
AT&T Mobility December 2007 - September 2010
AT&T/Clearchoice Mobility June 2006 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Account Management, Call Centers, Customer Satisfaction, Leadership, Management, Sales, Sales Management, Team Leadership, Teamwork, Telecommunications, Customer Retention, Training, Customer Experience, Troubleshooting, Sales Process, Direct Sales
Education
Ashford University 2008 — 2009
Berkeley high school 1999 — 2003
AT&T Mobility September 2011 - Present
T-Mobile February 2011 - August 2011
AT&T Mobility October 2008 - March 2011
Sunrise Identity September 2003 - September 2008
Zebra Hill March 2003 - June 2003
Score Marketing Group January 2001 - January 2003
Skills
Program Management, PMO, Project Management, E-commerce, Business Analysis, Project Planning, MS Project, SDLC, Mobile Devices, Management, Leadership
Education
Northwestern College of Business 1984 — 1985
Sunset High School 1980 — 1983
Art Institute of Seattle
Northwestern College of Business
Graduate, Business Administration Program
Arthrex April 2009 - Present
AT&T Mobility March 2005 - April 2009
Education
Arkansas State University 2001 — 2006
Bachelor of Science (BS), Marketing/Marketing Management, General
Cave City High 1988 — 2001
Excell Preparatory School September 2015 - Present
Discovery Point Child Care July 2015 - September 2015
Advantage Counseling Service July 2012 - June 2015
Monumental Child Development Center January 2014 - February 2015
AT&T Mobility October 2013 - January 2014
SWGACAC Head Start December 2004 - August 2012
Skills
Curriculum Development, Higher Education, Teaching, Lesson Planning, Leadership, Adult Education, Staff Development, Teacher Training, Distance Learning, Student Affairs, Differentiated..., E-Learning, Program Development, Student Development, Teaching English as a..., Academic Advising, Courses, Early Childhood..., Lecturing, Leadership Development, Research, Child Development, Technology Integration, College Teaching, Curriculum Design, Conflict Resolution, Critical Thinking, Community Outreach, Fundraising, Training, Administration, Employee Training, Public Speaking, Management, Team Building, Microsoft Office, Strategic Planning, Event Planning, Program Management, Career Counseling, Customer Service, Classroom, Educational Leadership, Coaching, Microsoft Excel, Tutoring, PowerPoint, Instructional Design, Nonprofits
Education
Ashford University 2011 — 2013
Master of Arts (M.A.) 4.0, Education
Ashford University 2011 — 2013
Master of Education (M.Ed.), Education
Ashford University 2009 — 2011
Bachelor of Arts (B.A.) 4.0, Early Childhood Education
Penn Foster College 2007 — 2009
Associate of Science (A.S.), Early Childhood Education
Pelham High School 1987 — 1991
College Prep Diploma, College Prep Courses
Pisgah View Memorial Park July 2011 - Present
Wells Fargo August 2010 - November 2010
AT&T Mobility August 2009 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java, Communication, Marketing, Bookkeeping, Brochures, Small Business, Drawing, Managerial Finance, Food & Beverage, HIPAA, Health, Interviews, Internet, Invoicing, Internal Audit, Lead Generation, Project Management, Nonprofits, Negotiation, Contract Negotiation, Networking, Outsourcing, Office Management, Office Administration, QuickBooks, Qualitative Research, Restaurants, R&D, Risk Assessment, Sellers, Servers, Typing, Vendor Management, Writing, Web Design, Web Development, Creative Writing, Records Management, Money Management
Education
Asheville-Buncombe Technical Community College 2011 — 2014
Working towards a Degree, Business Administration and Management, General
Durham Technical Community College 2008 — 2009
Psychology
University of North Carolina at Greensboro 2007 — 2008
Audiology/Audiologist and Speech-Language Pathology/Pathologist
Archer Daniels Midland June 2013 - Present
salesforce.com November 2012 - June 2013
State Farm Insurance March 2012 - November 2012
AT&T Mobility September 2011 - February 2012
CenturyLink April 2011 - September 2011
AT&T September 2010 - April 2011
CMAC-Labs, Inc. December 2008 - September 2010
GE November 2005 - August 2008
Telephonetics, Inc. June 1999 - November 2005
PM&A June 1998 - June 1999
Skills
Microsoft Exchange, Microsoft Office, Smartphones, Wireless Networking, Call Center, Wordpress, Cisco Technologies, VoIP, Visio, Troubleshooting, Photoshop, Outlook, Salesforce.com, Outstanding Customer..., Salesforce Administrator, Salesforce.com..., Microsoft Visio, Citrix Metaframe, Avaya VoIP, Microsoft Project, Cisco VoIP, SQL Server 2000-2008, Microsoft Outlook, Cisco UCS, iPhone Troubleshooting, Android Smartphone..., Cabling, Bilingual-Spanish, Hootsuite, Wordpress Design, Google Translate, YouTube, Blackberry, Adobe Creative Suite, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Logistics Management, Call Centers, WordPress, MS Project, Customer Service, Management, Project Planning, Program Management, Project Management, Training, Enterprise Software, Leadership, SDLC
Education
University of Phoenix 2007 — 2014
B.S., I.T/Business Systems Analysis, 3.36
Century University 1994 — 1999
B.S., Business Administration
Art Institute of Fort Lauderdale 1996 — 1998
Associate of Science, Computer Animation, 3.85
Wentworth Military Academy 1980 — 1982
High School, High School, 3.80 GPA
Skye Wireless, LLC October 2012 - Present
T-Mobile March 2011 - June 2012
T-Mobile July 2010 - April 2011
T-Mobile August 2009 - July 2010
T-Mobile September 2008 - July 2009
AT&T Mobility January 2006 - August 2008
AT&T Mobility October 2003 - December 2005
AT&T Mobility January 2003 - September 2003
AT&T Mobility August 2001 - December 2002
AT&T Mobility July 2000 - July 2001
Skills
Retail, Operations Management, Wireless, Sales Management, Coaching, Training, Customer Retention, Cross-functional Team..., Leadership, Management, Telecommunications, Direct Sales, Customer Experience, Solution Selling, Multi-Unit Management, Account Management, Customer Service, Sales, Business Development, Sales Operations, B2B, Selling, Strategy, Analysis, Project Management, Merchandising, Performance Management
Education
Ashford University 2008 — 2011
Bachelor of Arts, Organizational Management, 3.89
JP Staffing LLC June 2015 - Present
Rogers Lions Club 2012 - Present
JP Staffing LLC March 2014 - June 2015
Farmers Insurance September 2012 - March 2014
Transcend United Technologies February 2012 - September 2012
AT&T Mobility October 2008 - February 2012
Circuit City September 2003 - September 2008
Skills
Unified Communications, Disaster Recovery, Data Center, Business Continuity, VoIP, Call Center, Solution Selling, Wireless, Direct Sales, Telecommunications, Salesforce.com, Managed Services, Telephony, Account Management, Sales Management, Sales, Management, Call Centers, Leadership, Marketing, Selling, Training, Customer Service, Team Building, Recruiting, Strategic Planning, Cold Calling, Human Resources, Hiring, Microsoft Office, Consulting
Education
Minnehaha Academy 1999 — 2004
Bethel University 2005 — 2006
Asbury College 2004 — 2005
Illinois Valley Cellular June 2015 - Present
Illinois Valley Area Chamber and Economic Development January 2015 - Present
AT&T Mobility November 2013 - June 2015
Mendota Area Chamber of Commerce July 2008 - January 2014
AT&T May 2012 - November 2013
Midland States Bank September 2006 - May 2012
Skills
Loans, Sales, Banking, Retail Banking, Risk Management, Financial Analysis, Credit Analysis, Finance, Credit, Cash Management, Management, Training, Customer Service, Account Management, Business Planning, Customer Satisfaction, Call Centers, Team Building, Sales Management, Credit Cards, Mortgage Lending, Relationship Management, Investments, Team Leadership, Customer Experience, Customer Retention, Sales Operations, Telecommunications, Direct Sales, Leadership, Strategic Planning, Commercial Banking, Microsoft Office, Sales Process, Mobile Devices, Wireless, New Business Development, Solution Selling, Retail, Process Improvement, Teamwork, Cross Selling, Marketing
Education
Ashford University 2013 — 2017
honeygrow November 2014 - Present
honeygrow September 2013 - Present
da streets 2000 - 2015
The Erb Law Firm PC October 2009 - September 2013
Restaurant Associates March 2012 - August 2012
Wolfgang Puck Catering January 2011 - December 2011
Garces Restaurant Group April 2010 - August 2010
Implico Inc. May 2007 - April 2010
STYLE Magazine / DLG Media 2007 - 2007
AT&T Mobility 2004 - 2007
Skills
Notary Public, ServSafe Certified, Quickbooks, Conversational Italian, SAP SUS Invoicing, SAP, Catering, Italian, QuickBooks, Event Planning, Invoicing, Sales, Contract Negotiation, Team Leadership, Business Planning, Process Improvement, Leadership, Management, Blogging, Microsoft Office, Microsoft Word, Training, PowerPoint, Outlook, Microsoft Excel, Customer Service
Education
Art Institute of Philadelphia 2010 — 2011
Diploma, Culinary Arts
Villanova University 2009 — 2009
Masters Certificate, Project Management
Temple University 2002 — 2006
Bachelor of Arts, Journalism
Home Health Professionals February 2015 - Present
Jawbone September 2013 - January 2015
AT&T Mobility January 2003 - September 2013
Princess Collection Jewelry January 2002 - January 2003
Skills
Microsoft Office, Adobe Creative Suite, 3D Studio Max, Photoshop, AutoCAD, InDesign, Interior Design, SketchUp, PowerPoint, Word, Marketing, Retail, Leadership, Management, Merchandising, Sales, Sales Management, Microsoft Word, Sales Operations
Education
Art Institute of Houston 2007 — 2009
Bachelor of Fine Arts, Interior Design
University of Houston 2005 — 2007
Architecture and Interior Design
Texas State University-San Marcos 2004 — 2005
Interior Design, Business, Fashion Merchandising
AT&T Mobility February 2005 - Present
Mo-Kan Roller Girlz 2010 - 2011
United States Air Force April 2001 - August 2003
Education
Ashford University 2007 — 2010
Organizational Management, Business
AT&T Mobility December 2014 - Present
AT&T Mobility June 2012 - December 2014
AT&T Mobility September 2010 - June 2012
Citifinancial Consumer Finance September 2008 - September 2010
Central Bank Illinois 2006 - 2008
Skills
Customer Experience, Sales, Direct Sales, Customer Retention, Selling, Wireless, Telecommunications, Training, Solution Selling, Sales Operations, Quotas, Cellular Communications, Inventory Management, Customer Service, Merchandising, Retail, Mobile Devices, Mobile Technology, Team Leadership, Team Coaching and..., Leadership Development, Negotiation, Sales Management, Sales Rep Training, Coaching Staff, Retail Sales, Store Management, Hiring, Business Development, Relationship Management, Quota Achievement, Communication, Customer Satisfaction, Resolving Conflicts, Real Estate Sales..., Life & Health Insurance..., Loan Servicing, Collections, Solicitation, Cold Calling, Building Relationships, Employee Training, Credit, Loans, Selling Skills, Managing multiple..., Indirect Reports, District Management, Coaching
Education
Ashford University 2015 — 2016
Master of Business Administration (MBA), Specialization: Human Resources Management
Ashford University 2012 — 2014
Bachelor's Degree, Business Leadership
Ashford University 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Mel Foster School of Real Estate 2006 — 2006
Illinois Real Estate Salesperson, Real Estate
T-Mobile November 2012 - Present
AT&T Mobility August 2011 - November 2012
Skills
Fashion Design, Fashion History, Fashion Photography, Photography, Event Management, Event Planning, Product Marketing, Direct Marketing, Marketing, ADULT PRODUCTS, ROMANCE PRODUCTS, Cellular Communications, Customer Retention, Management, Retail, Sales, Telecommunications, Customer Experience, Direct Sales, Mobile Devices, Customer Service, Team Leadership, Customer Satisfaction, Account Management, Sales Management, Microsoft Office, Leadership, Sales Operations, Project Management, Wireless, Team Building, Networking
Education
Art Institute of Philadelphia 2006 — 2010
FASHION MARKETING, Fashion Merchandising
Art Institute of Philadelphia 2006 — 2010
FASHION MARKETING, Fashion/Apparel Design
BRADLEY ACADEMY York P.A. 2005 — 2006
Fashion Design, Fashion Design
State Farm October 2012 - Present
Freelance Writer, Art Director and Film Crew 2005 - Present
AT&T Mobility December 2007 - October 2012
Blockbuster Video November 2000 - February 2008
Skills
Creative Writing, Organization, Customer Service, Communication Skills, Microsoft Office, Video Production
Education
Georgia State University 2005 — 2008
Bachelor of Art, Film
Art Institute of Atlanta 2003 — 2005
Associates of Art, Film and Video
AT&T September 2013 - Present
AT&T Mobility September 2011 - Present
Pride Printing & Graphics LLC May 2006 - Present
Maclearie/IBC Printing February 2003 - September 2011
Skills
Graphic Design, Retail Sales, Mobile Devices, Mobile Communications, Mobile Applications, Marketing, Wireless, Telecommunications, Customer Retention
Education
Art Institute of Philadelphia 2001 — 2002
American Airlines January 2013 - March 2014
Alcon Laboratories June 2012 - November 2012
AT&T Mobility October 1999 - November 2012
Skills
Access, SharePoint, Business Analysis, Microsoft Excel, Data Analysis, Visual Basic, Software Documentation, PowerPoint, Citrix, Telecommunications, Support Magic, Microsoft Office, Process Improvement, Outlook, Team Leadership, Call Centers, Management, Databases, Visio, Vendor Management, Excel, MS Office Suite, MS Access 2003/2007, Peoplesoft, Business Information..., Vista Database, SharePoint 2003, Powerpoint 2003/2007, MS Word 2003/2007, MS Outlook 2003, Kronos, Magic Service Desk, Cisco Unity 5.0, E-Room, Integrity 10, Passage Point, eGRC Archer
Education
Ashford University 2011 — 2014
BA, Business Information Systems
Ashford University
Bachelor of Arts, Business Information Systems
WB Interiors April 2015 - Present
AT&T Mobility November 2011 - July 2015
Maike Designs Inc. February 2009 - April 2015
FD Group Inc. October 2006 - February 2009
Skills
Renovation, Space-planning, Construction, Submittals, Project Management, Interior Architecture, Finish, Space planning, FF&E, Procurement, Drawing, Start-ups, Program Management, Commercial Real Estate, Commercial Design, Hospitality Projects, Retail Design, Real Estate Development, Real Estate, Architectural Design, Interior Design, Fitness Industry, Spa, Design Research, Rendering, Space Planning
Education
Art Institute of Atlanta 2003 — 2006
BFA, Interior Design
Lakeside Highschool 1993 — 1996
LifeVantage June 2011 - Present
Booth and LaDuke Motors, Inc. January 2014 - May 2014
Cellular World Corporate Office January 2013 - January 2014
Apple 2014 - 2014
Apple 2014 - 2014
Columbia Virtual Academy September 2010 - July 2012
Market Leader Inc. July 2006 - June 2007
AT&T Mobility October 2003 - 2006
Cox Communications April 1997 - December 1999
USMC April 1987 - April 1991
Skills
Account Management, Public Speaking, Customer Service, Sales, Direct Sales, Social Networking, Sales Management, Team Building, Networking, Marketing, Entrepreneurship
Education
BYU-Idaho 2012 — 2015
Organizational Management
Ashford University 2010 — 2012
Organizational Management
AT&T Mobility October 2010 - Present
AT&T January 2009 - October 2010
AT&T March 2005 - January 2009
AT&T December 2002 - March 2005
Southwestern BellTelephone August 2000 - December 2002
Marillac November 1999 - August 2000
Atwood Publishing September 1999 - August 2000
Synchron Communication October 1998 - August 1999
Oshman's SuperStore August 1997 - October 1998
Famous Footwear August 1994 - August 1997
Skills
DSL, MPLS, VoIP, Wireless, ATM networks, Ethernet, IP, T1, Computer Network..., Telecommunications, Switches, Networking, Solaris, WAN, UMTS, DNS, Routers, Frame Relay, Broadband, CCNA, GSM, LTE, Servers, SS7, Network Engineering, Managed Services, Cisco Technologies, Call Centers, VMware, Telephony, LAN-WAN, BGP, Troubleshooting, Network Design, 4G, IPTV, OSPF, Network Architecture, Routing, SIP, System Deployment, Technical Support, Wireless Networking
Education
Ashford University 2009 — 2011
MBA, Information System
DeVry University 1997 — 2000
B.S, Telecommunication Management
Washburn University 1987 — 1993
B.A, Management
Seattle Wunderman Network December 2013 - Present
Apocalypse Gear April 2010 - Present
Amazon.com January 2009 - May 2013
Copacino+Fujikado October 2008 - 2009
MarketFitz, Inc. 2007 - 2009
AT&T Mobility 2007 - 2008
Wunderman 2007 - 2008
JCottonDesign 2006 - 2007
The Creative Group 2006 - 2007
Publicis West 2006 - 2006
Skills
Flash, Art Direction, Graphic Design, Illustration, Illustrator, Flash Animation, Creative Direction, Animation, Photoshop, After Effects, User Interface Design, User Experience, Adobe Creative Suite, Interaction Design, Storyboarding, Vector Illustration, User Interface, Branding & Identity, Mobile Design, Interactive Advertising, Visual Design, Graphics, Typography, Motion Graphics
Education
Art Institute of Seattle 2003 — 2006
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
AT&T Mobility September 2005 - Present
AT&T September 2005 - December 2007
Community Fellowship Church August 1996 - June 2006
Metropolitian Organization To Counter Sexual Assault June 2003 - June 2005
Education
Ashford University 2009 — 2012
BA, Organizational Management
Six Sigma 2009 — 2010
Green Belt
Cornerstone of Faith 1999 — 2004
Social Work Pastoral Theology
AT&T Mobility 2007 - Present
Exceptional Training & Development January 1997 - December 2007
Skills
Wireless, Telecommunications, Instructional Design, Performance Consulting, Technical Writing, Coaching, Team Building, Training, Leadership Development, Program Management, Organizational..., Organizational..., Staff Development, Strategic Planning, Training Delivery, Employee Training, Instructor-led Training, Public Speaking, Customer Satisfaction, Consulting, E-Learning, Sales, Analysis, Team Management, Management, Leadership, Blended Learning, Adult Education, Workshop Facilitation, Performance Management, Needs Analysis, Executive Coaching, Talent Management, Learning Management
Education
Florida State University
BS
Ashford University
MAED
Riverside High School March 2014 - Present
West Tennessee Healthcare June 2012 - December 2013
AT&T Mobility December 2006 - May 2012
Lowe's Home Improvement April 2004 - November 2006
Skills
Marketing, Social Media Marketing, Strategic Planning, Public Relations, Public Speaking, Customer Service..., Customer Experience, Sales Management, HIPAA, Wellness, Direct Sales, Sales Presentations, Community Outreach, Graphic Design, Healthcare Industry, Employee Engagement, Employee Benefits, Nonprofits, Recruiting, Interviewing Skills, Exit Interviews, Managing Project Budgets, Cpr Certified, Community Engagement, Schedule Control, Employee Training, Startup Marketing, Customer Retention, Commercial Photography, Microsoft Office, Database Marketing, High Level Of..., Eagerness to Learn, Quick Thinker, Learning Quickly, Enthusiastic..., Self-management, Sales Motivation, Technical Support, Adobe Creative Suite, Trade Show..., Organizational Behavior, Work in A Fast Paced..., Sales
Education
University of Tennessee Martin 2014 — 2015
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services
Bethel University 2012 — 2013
Master of Business Administration
Ashford University 2009 — 2012
Bachelor of Arts (BA), Psychology and Social Science
MVP Moto-Vation Powersports March 2013 - Present
AT&T October 2007 - April 2013
Sign Systems October 2006 - October 2007
Thompson Wireless January 2006 - October 2006
AT&T Mobility 2003 - January 2006
Skills
Retail Technology, Management, Sales, Customer Service, Account Management, Telecommunications..., Telecommunications, Telecommunication..., Sales Management, Leadership, Mobile Devices, Training, Retail
Education
Arkansas State University
2 of 4 years, Computer Science
Freelance Social Media Management and Marketing March 2015 - Present
AT&T Mobility September 2010 - Present
Josh Peek 2009 - Present
AT&T Mobility September 2001 - September 2010
Skills
Training, Call Center, Sales, Customer Experience, Direct Sales, Wireless, Customer Retention, Customer Satisfaction, Call Centers, Employee Training, Management, Sales Operations, Team Building, Telecommunications
Education
Ashford University 2008 — 2010
Bachelor of Science, PR/Marketing
Oakland University 1999 — 2005
Southern Regional Jail August 2014 - Present
Virginia Employment Commission April 2011 - Present
Walmart August 2005 - January 2011
Food City April 2005 - August 2005
Double Kwik November 2004 - January 2005
Highlands Ambulance Service August 2004 - November 2004
AT&T Mobility May 2004 - August 2004
Skills
Graphic Design, Illustration, Graphics, Animation, Drawing, Sketching, Painting, Multimedia, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Teamwork, Dreamweaver, Adobe Creative Suite, Data Entry
Education
DeVry University 2010 — 2014
Bachelor's degree, Graphic Multimedia and Design
Art Institute of Pittsburgh
Associate's degree, Graphic Design
AT&T Mobility October 2006 - Present
Block by Block March 2005 - October 2006
Disneyland February 2001 - October 2004
Education
Ashford University 2011 — 2014
BA, Marketing/Public Relations
Santa Ana College 2006 — 2010
Media Studies
W. Advocates 2011 - Present
PQH Wireless 2009 - January 2011
Home Properties August 2010 - 2011
Communications Electronics Inc. 2005 - 2008
AT&T Mobility 2001 - 2005
Education
Art Institute of Pittsburgh
Marketing / Fashion Design
High School
VitalSource Staffing, LLC March 2014 - March 2015
Apex Systems January 2014 - February 2014
Self Employed January 2007 - January 2014
SoftWorld Inc. July 2013 - December 2013
Comcast Cable June 2012 - July 2013
WDS April 2011 - September 2011
AT&T Mobility April 2008 - April 2011
AT&T Mobility April 2007 - April 2008
AT&T Mobility October 2005 - April 2007
US Army Reserves April 2004 - April 2006
Skills
US Army, Troubleshooting, Telecommunications, Wireless Networking, Technical Support, Call Center, Computer Hardware, Wireless, VoIP, Blackberry, Call Centers, Networking, Software Documentation, Active Directory, VPN, Software Installation, Servers, Testing, Mobile Devices, Access, Computer Network..., Training, Management, Help Desk Support, Analysis, Switches
Education
Tacoma Community College 2014 — 2016
Associate of Arts and Sciences (AAS), Network and Cyber Security, 3.00
Western Governors University 2011 — 2014
Bachelors of Science Information Technology, Network Security
Ashford University 2009 — 2011
AA, Business, 3.64
Northwestern High School 1987 — 1991
AT&T April 2014 - Present
Self Employeed 2007 - October 2014
AT&T July 2013 - April 2014
AT&T 2011 - 2013
AT&T Advertising Solutions 2009 - 2011
AT&T Mobility 2006 - 2007
Skills
Sales Force Development, Account Management, Advertising, Sales, SEO, Cloud Computing, Marketing, Wireless, Direct Sales, Call Centers, Telecommunications, Customer Retention, B2B, Social Media, Management, Customer Service, Team Management, Mobile Applications, Mobile Devices, HTML scripting, XHTML, C++, JavaScript, PHP, SQL, MySQL, XML, ActionScript
Education
Colorado Technical University 2013 — 2016
Bachelor of Business Administration (BBA), Project Management
Colorado Technical University
Master of Business Administration (MBA)
Art Institute of Dallas 2007 — 2011
Web Site Design and Interactive Media
Digital Real Estate and PC Services March 2009 - Present
AT&T Mobility January 2004 - March 2009
Domino's Pizza May 2001 - May 2004
Education
Art Institute of Dallas 1989 — 1991
Associates, The Music and Video Business
Texas Health and Human Services Commission January 2015 - Present
AT&T Mobility October 2013 - January 2014
RadioShack Target Mobile January 2011 - October 2012
Skills
Wireless, Telecommunications, Mobile Devices, VoIP, Direct Sales, Cellular Communications, Customer Retention, Call Centers, Customer Experience, Solution Selling, LTE, GSM
Education
Ashford University 2012 — 2015
Bachelor of Arts (BA), Major Business Management, Minor Accounting, 3.5
Las Vegas Sands Corp. July 2013 - Present
AT&T Mobility July 2007 - March 2012
Verizon Wireless October 2005 - July 2007
Verizon Wireless September 2001 - October 2005
Skills
Top-notch Customer..., Outside Sales, Microsoft Word, People Skills, Outspoken, Management, Sales&Marketing, Friendly Personality, Works Well in Groups, Self-motivated..., Highly Dedicated, Organizational..., Independence, Teach Others, Success Driven, Superior organizational..., Multitasking Skills, Goal Oriented, Time Management
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Palomar College 1997 — 2000
Associate of Arts (AA), Business/Commerce, General
Metronet LLC (Q Services) December 2014 - Present
RBD Retail Business Development August 2014 - November 2014
AT&T Mobility April 2014 - August 2014
AT&T Mobility September 2006 - April 2014
Sprint Nextel June 2005 - July 2006
AT&T Mobility November 2001 - May 2005
Best Buy August 1992 - November 2001
Skills
Coaching, Sales Process, Customer Service, Inventory Management, Customer Satisfaction, Profitability, Wireless, Retail, Sales Management, Quotas, Performance Management, Hiring, Mobile, People Development, Customer Experience, Direct Sales, Telecommunications, Sales, Merchandising, Store Management, Retail Sales, Cellular Communications, Leadership Development, Visual Merchandising, Employee Training, Management, Customer Retention, Leadership, Sales Operations, Training, Cold Calling, Selling, Call Centers, P&L Management, Income Statement, Account Management, Loss Prevention, Driving Results, Store Operations, B2B, Sales Presentations, Team Leadership, Cross-functional Team..., Solution Selling, Time Management, Inventory Control, Recruiting, Building Relationships, Forecasting, Profit
Education
Ashford University 2009 — 2011
Master's of Arts, Organizational Management
NYIT 2004 — 2008
B.S., Behavioral Science
GoDaddy December 2014 - Present
Toshiba Business Solutions June 2011 - Present
All Copy Products August 2010 - May 2011
AT&T Mobility July 2008 - April 2010
Global Wide Capital December 2004 - July 2008
Skills
Cold Calling, Sales Process, Account Management, Direct Sales, Solution Selling, Sales, Sales Operations, Selling, Salesforce.com, B2B, New Business Development, Sales Management, Managed Services, Team Building, Customer Retention
Education
Arizona State University 1995 — 2000
Science, Exercise Science
Oracle February 2011 - Present
Jackson Healthcare November 2009 - October 2010
AT&T Mobility 2008 - December 2009
Graphic Concepts January 2004 - December 2008
Cardinal Health March 2001 - January 2004
Skills
jQuery, HTML 5, CSS3, SEO, Web Design, Web Development, Adobe Creative Suite, Marketing, Graphic Design, User Interface Design, Usability Engineering, Usability Testing, Photoshop, Illustrator, Logo Design, User-centered Design, Graphics, Online Marketing, Multimedia, XHTML, Front-end, Web Applications, User Interface, Usability, CSS
Education
Georgia Institute of Technology 1995 — 1996
Certificate, Internet Studies
Art Institute of Atlanta 1985 — 1987
Associates, Visual Communications
Zoes Kitchen May 2014 - Present
AT&T Mobility October 2013 - May 2014
Federal Emergency Management Agency September 2009 - October 2013
Westin La Cantera January 2005 - July 2006
St Mary University August 2003 - May 2004
Tanco Tanning August 2003 - February 2004
Breakaway Cruises May 2001 - August 2003
Skills
Team Building, Customer Service, Marketing, Fundraising, Public Relations, Event Planning, Catering Sales, Human Resources, Training, Event Management, Team Leadership, Marketing Communications, Recruiting, Policy, Time Management, Project Management, Organizational..., Food and Beverage, Manage Client..., Written & Oral..., Team Mentoring, Mentoring New Hires, Leadership Development, Behavioral Interviewing, Problem Solving, People Skills, Microsoft Office, Employee Relations, Social Media, Social Networking, Customer Satisfaction, Sales, Hospitality, Catering, Food, Social Media Marketing, Leadership, Management, Public Speaking, Restaurants, Marketing Strategy, Client Rapport
Education
Arkansas Tech University 2007 — 2008
BSBA, Marketing and Mangement
The University of Texas at San Antonio 2004 — 2006
Marketing
St. Mary's University 2003 — 2004
Level 3 Communications September 2013 - March 2014
FedEx Office January 2007 - August 2013
Mainstream Center for Independent Living April 2011 - December 2012
AT&T Mobility May 2004 - January 2009
Alltel May 2000 - May 2004
U.S. Air Force January 1982 - September 2002
SITA/Equant August 1999 - February 2000
MCI WorldCom May 1995 - August 1999
Skills
Routers, Switches, Networking, Telecommunications, Troubleshooting, ATM networks, Training, Computer Network..., T1, Frame Relay, Grant Writing, DNS, ADSL, DSLAM, Organizational Behavior, Spanish, DHCP, COBOL, International Shipping, Web Pages, French, Subnetting, ISDN, Adtran, Translation Services, Problem Solving, Excel, PVC, DCS, Alcatel, Calix, SS7 protocol, Titan, Network Provisioning, Cable Splicing, Fiber Optic Cable, Outside Plant, Inside Plant, TL1, Sonet rings, Nortel DMS, Computer Plus..., Comprehensive..., DMX, Credit Card Collections, Insurance agent..., Real Estate Agent..., Fujitsu ADM, Ciena Core Director, System Deployment
Education
Community College of the Air Force 1982 — 1999
A.S., Electronic Systems Technology
Tulsa Community College 1975 — 1988
Certificate of Achievement, Computer Programming-Business Pgmg Option
Arkansas State University 2001 — 2002
Cisco Networking Academy
Northeastern State University 1967 — 1971
B.A., Education(Spanish and French)
AT&T Mobility May 2008 - April 2012
Vanguard October 1999 - September 2007
Valley of the Sun United Way August 2003 - December 2003
Skills
Life Insurance, College Savings Plans, Mutual Funds, Investments, Property & Casualty..., Disability Insurance, Umbrella Insurance, Mortgage Lending, Car Loans, Long Term Care Insurance, Banking, Retirement Planning, Strategic Financial..., 401k, Small Business, Account Management, Program Management, Management, Employee Benefits, Retirement, Process Improvement
Education
Arizona State University - W. P. Carey School of Business 2004 — 2006
Masters
Washington State University 1993 — 1997
B.A
Mt. Vernon High School 1990 — 1993
Sterilex Corporation February 2014 - Present
3D Corporate Solutions, LLC June 2013 - February 2014
Butterball LLC June 2012 - March 2013
Mars Petcare September 2010 - June 2012
ConAgra Foods May 2010 - September 2010
Tyson Foods September 2008 - May 2010
AT&T Mobility December 2006 - September 2008
ConAgra Foods October 2004 - December 2006
Skills
HACCP, OSHA, FSSC22000, Product Management, Food Industry, Continuous Improvement, Management, Food Safety, Manufacturing, Operations Management, Quality Management, Frozen Food, Team Building, Food Manufacturing, Coaching, Sales Management, Inventory Management, GMP, Food Processing, Food, Cross-functional Team..., Meat, Retail, Supply Chain, Training, Logistics, Lean Manufacturing, Production Planning, Quality Auditing, Quality Assurance
Education
Arkansas Tech University 1998 — 2002
Bachelor's of Science, Economics and Finance
Dardanelle 1994 — 1998
HS Diploma, Honors Track
YP May 2013 - February 2015
CoreLogic April 2012 - April 2013
Sallie Mae January 2011 - February 2012
Wells Fargo April 2010 - April 2011
AT&T Mobility February 2009 - March 2010
Apple August 2008 - February 2009
Mack's Bail Bonds June 2007 - July 2008
ALDO Group February 2006 - June 2007
Skills
Customer Service, Microsoft Excel, Sales Operations, Microsoft Office, Financial Analysis, Digital Marketing, Microsoft Word, PeopleSoft, PowerPoint, Lotus Notes, Customer Retention, Administrative..., Account Management, Call Centers, Salesforce.com, Online Marketing, Social Media Marketing, Online Advertising, OPUS, Case Management, Emerald, Compliance, Credit Analysis, Bookkeeping, Verification, Mac OS, Internet, Windows 7, Windows Vista, Windows XP Pro, Coaching, Banking, Data Entry, Inventory Management, Kronos, Event Planning, Quality Assurance, Client Services, Customer Support, Fulfillment Services, Loss Prevention, Management
Education
Ashford University 2014 — 2018
Bachelor's Degree, Mass Communication/Media Studies, 3.0
Burlington County College 2011 — 2012
Chemistry & Psychology
Perth Amboy Adult Education Center 2002 — 2006
High School, HS Diploma, 3.8
OppenheimerFunds August 2014 - Present
XIRI Media, LLC August 2005 - Present
DaVita March 2014 - August 2014
AT&T Mobility November 2013 - March 2014
RBSI Consulting, Inc October 2012 - February 2014
The Regis Company May 2013 - January 2014
Cricket Communications July 2013 - November 2013
Apex Systems July 2011 - July 2013
Granite Companies December 2009 - June 2011
InTouch, INC. December 2008 - September 2009
Skills
Adobe Creative Suite, Microsoft Office, Google Apps, Apple Macintosh, HTML, SEO, Web Design, Graphic Design, Eblasts, Google Analytics, jQuery, jQuery UI, JavaScript, User Interface Design, User Experience, iWork, Flash, Illustrator, Photoshop, Adobe Acrobat, Dreamweaver, HTML 5, CSS, CSS3, Corporate Branding, Brochures, Email Marketing, Advertising, Illustration, Web Applications, User Interface, Mobile Devices, ActionScript, Interaction Design, HTML5
Education
Art Institute of Colorado 2001 — 2005
BA, Graphic Design/Web Design
Art Institute of Colorado 2001 — 2005
Bachelor's degree, Graphic/Web Design
AT&T Mobility June 2009 - Present
L&L Communications January 2009 - April 2009
DIRECTV January 2008 - December 2008
Skills
Inventory Management, Cash Handling Experience, Internal Audit, Customer Experience, Customer Service, Training, Finance, Learning Quickly, Safety Management..., Account Management, Call Centers, Auditing, Customer Satisfaction, Visual Merchandising, Photoshop, Illustrator, InDesign, Microsoft Word, Microsoft Office, Retail, Event Planning, Fashion, Apparel, Social Media, Social Networking, Facebook, Networking, Sales
Education
Art Institute of Philadelphia 2012 — 2015
Associate's degree, Fashion Marketing
Northeast High School 2003 — 2006
High School Diploma
Rafael Marrero & Company August 2015 - Present
Van Teal Hospitality November 2014 - August 2015
MasTec Network Solutions June 2013 - November 2014
AT&T Mobility October 2011 - August 2012
Anex Office January 2010 - September 2011
IDIOMAS CATOLICA LANGUAGE INSTITUTE March 2009 - October 2009
Disney Cruise Line May 2007 - January 2009
Skills
Management, Spanish, Customer Service, Administration, Outlook, Administrative..., Microsoft Office, PowerPoint, Microsoft Excel, Sales, Microsoft Word, Process Scheduler, Event Planning, Leadership, Project Management, Strategic Planning, Team Building, Team Leadership, Training
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.)
Escuela de Traduccion e Interpretacion de Lima (ESIT) 1999 — 2001
Associate's degree
Charter Business May 2014 - Present
YP October 2013 - May 2014
YP January 2013 - October 2013
YP June 2011 - January 2013
AT&T Advertising Solutions January 2007 - June 2011
AT&T Advertising Solutions March 2006 - January 2007
AT&T Mobility September 2003 - January 2006
Skills
Salesforce.com, Sales Operations, Account Management, Cross-functional Team..., Management, Project Management, Advertising, Marketing, Change Management, Training & Development, Data Analysis, Six Sigma, Lean Operations, Organizational..., Product Management, CRM, Business Intelligence, Business Process, Business Process..., Employee Training, Lead Generation, Leadership, Customer Retention, Customer Service
Education
Forbes School of Business Ashford University 2013 — 2015
Master of Business Administration (M.B.A.), Computer and Information Systems Security/Information Assurance
Purdue University 2014 — 2014
Certified Six Sigma Black Belt, Lean Six Sigma
Ashford University 2011 — 2013
Master of Arts (M.A.), Organizational Management Specialization: Project Management, Honors: Cum Laude
Purdue University 2012 — 2012
Certified Six Sigma Green Belt, Lean Six Sigma
Ashford University 2009 — 2011
Bachelor of Arts (BA), Organizational Management, Honors: Cum Laude
STATE OF IOWA - Executive Branch March 2015 - Present
Cobham May 2013 - February 2015
ProCore Pharma April 2012 - May 2013
Capital One November 2010 - March 2012
AT&T Mobility August 2009 - September 2010
Ashford University January 2007 - April 2009
Skills
Microsoft Office, Microsoft Dynamics, Technical Support, Purchase Orders, Inventory Management, Sales Order Processing, Quote Preparation, Customer Service, Shipping Systems, Administrative..., Supply Chain Management, Online Enrollment, Student Financial Aid, Retail Banking, iPhone Support, Manufacturing, Contract Manufacturing, Higher Education, Leadership, Training, Management, Recruiting, Enrollment Management, College Recruiting, Coaching, Sales, Student Recruiting, Admissions, Adult Education, Customer Satisfaction, Inventory Control, Time Management, Customer Retention, Purchasing, Building Relationships, Leadership Development, Human Resources, Staff Development, Program Management, Inside Sales, Employee Training
Education
Ashford University 2007 — 2011
Bachelor of Arts (B.A.), Organizational Management
Monmouth College 2003 — 2005
Elementary Education and Teaching
Market Source, Inc September 2014 - Present
Create / HTC June 2010 - January 2014
AT&T Mobility September 2009 - May 2010
T-Mobile September 2007 - September 2009
Skills
Sales Operations, Direct Sales, Product Marketing, Account Management, Sales, Retail, Solution Selling, Cold Calling, Sales Management, Salesforce.com, Sales Presentations, Telecommunications, Customer Service, Training, Management, Time Management, Customer Retention, Marketing, Sales Process, Leadership, Trade Shows, Marketing Communications, Marketing Strategy, Recruiting, Key Account Management, Retail Sales, Mobile Devices, Team Leadership, Go-to-market Strategy, Merchandising, Team Management, Social Networking, Team Building, B2B, Customer Experience, Product Management, Social Media Marketing, Employee Training
Education
Ashford University 2013 — 2015
Master of Business Administration (MBA), Business Administration Program Specializing in Marketing
Old Westbury 2004 — 2006
B.A., Media Communications
CenturyLink February 2014 - Present
AT&T June 2011 - January 2014
AT&T Mobility August 2009 - May 2011
LegalShield Official June 2008 - August 2009
The Mobile Solution March 2008 - July 2008
Skills
Sales, Direct Sales, Selling, Animation, Account Management, Flash, Multimedia, Premiere, Sales Presentations, Customer Retention, Solution Selling, Inside Sales, Photography, Storyboarding, Email Marketing, Lead Generation, Project Management, Go-to-market Strategy, Salesforce.com, Sales Process, Advertising, Photoshop, Adobe Creative Suite, Illustrator, After Effects, Web Design, Graphic Design, Illustration, Digital Media, Online Marketing, Image Manipulation, Motion Graphics, Modeling, Corporate Branding, Maya, Image Editing, Cold Calling Experience, Major Accounts, Mobile Devices, B2B, Brand Development, Direct Marketing, SaaS, Graphics, Leadership, CRM, Business Development
Education
Art Institute of Pittsburgh 2009 — 2014
Bachelor of Science (B.S.), Media Arts & Animation, 3.5
AT&T September 2013 - July 2015
AT&T Mobility August 2010 - September 2013
AT&T Mobility May 2007 - August 2010
Sears, Roebuck and Co. February 2005 - September 2007
United States Marine Corps August 1998 - March 2003
Skills
Customer Retention, Wireless, Direct Sales, Customer Experience, Customer Satisfaction, Telecommunications, Sales, Sales Operations, Retail Sales, Cold Calling, Account Management, Sales Management, Sales Process
Education
Ashford University 2012 — 2013
Master's degree, Organizational Management/Leadership
Ashford University 2010 — 2012
Bachelor's degree, Communication and Media Studies
Riverside Community College 2003 — 2004
Associate of Arts (A.A.), General Studies
Genesis HealthCare July 2012 - August 2013
Southpoint Surgery Center October 2007 - November 2009
Mayo Clinic @ St. Lukes Hospital June 2006 - August 2007
*MSC (Medical Services Company) December 2003 - April 2006
BellSouth (now AT&T) October 2000 - December 2003
AT&T Mobility August 1997 - October 2000
Skills
Healthcare, Hospitals, Healthcare Management, Nursing, Healthcare Information..., HIPAA, Medicare, EMR, Medical Terminology, Customer Service, BLS, Home Care, Managed Care, Clinical Research, Medicaid, Patient Safety, Inpatient, Microsoft Office, EHR, Human Resources, Surgical Centers, Surgical Instruments, medical supplies, Durable Medical..., Call Centers, Freelance Writing, Legal Documents, Telecommunications, Management, Sales, Education, Logistics Management, Purchasing, Distribution Logistics, EDI, Information Technology, Surgical Device Sales
Education
University of North Carolina at Asheville 2013 — 2015
Bachelor of Arts (BA), History, 3.7
Asheville-Buncombe Technical Community College 2012 — 2013
Associate of Arts (AA)
Wilkes Community College 2011 — 2012
Florida Community College at Jacksonville
AT&T Mobility September 2005 - Present
MOCSA July 2001 - July 2005
Skills
Executive Coaching, Life Coaching, Quality Management, Team Leadership, Team Management, Cross-functional Team..., Presentation Development, Presenter, Data Analysis, Six Sigma, Microsoft Office, Training Delivery, Organizational..., Quality Auditing, Youth Ministry, Christian Ministry, Christian Leadership, Diversity & Inclusion, Diversity Training, Strategic Planning, Microsoft Excel, Microsoft Word, Telecommunications, Leadership Development, Public Speaking, Training, Leadership, Program Management, Process Improvement, Management, Coaching
Education
Ashford University 2009 — 2016
Bachelor's degree, Organizational Management
Ashford University 2009 — 2016
Bachelor of Arts, Applied Behavior Science
Cornerstone of Faith 1999 — 2003
Master's degree, Pastoral Counseling and Specialized Ministries
Hewlett-Packard April 2010 - July 2013
AT&T Mobility April 2008 - April 2010
Skills
Networking, Software Development, Analysis, Training, Access, Team Management, Troubleshooting, Computer Hardware, Management, IT Service Management, Call Centers, ITIL, Integration, Vendor Management
Education
Arkansas Tech University 2014 — 2015
Bachelor of Science (BS), Information Systems
Arkansas Tech University 2014 — 2015
BS in Information Systems, Information Systems
Workday March 2015 - Present
SAP March 2012 - March 2015
EDMC January 2009 - December 2011
Johnson & Johnson June 2007 - July 2007
Johnson & Johnson January 2007 - July 2007
AT&T Mobility August 2005 - December 2006
Merrill Lynch January 2006 - May 2006
Alltel Wireless May 2004 - August 2005
T-Mobile December 2000 - May 2004
Skills
SAP, Ariba, Negotiation, Educational Consulting, Forecasting, Inventory Management, Compliance, SuccessFactors, Afaria, CRM, SAP ERP, Quarterly Reporting, Pipeline Generation, Account Management, Enterprise Relationship..., Sales Cycle Management, Demand Planning, Demand Generation, Sales Presentations, HCM Processes & Forms, RFP, Sales, Solution Selling, Sales Operations, Training, Leadership, Selling, Strategy, Management, Sales Management, Supply Chain, Cross-functional Team..., Project Management, SaaS, Sales Process, Salesforce.com, Business Intelligence, Direct Sales, Six Sigma, ERP, Strategic Partnerships, Leadership Development
Education
Argosy University Chicago 2009 — 2011
Master of Business Administration, MBA, Management
Arizona State University - W. P. Carey School of Business 2002 — 2008
Bachelor of Science, Business Administration
Woodbridge High School
Georgia Correctional Industries July 2015 - Present
Georgia Correctional Industries July 2015 - Present
JenCare Medical September 2013 - April 2015
AT&T Mobility November 2012 - September 2013
DELTA AIR LINES, Inc April 2008 - September 2011
Delta Air Lines, Inc. October 2005 - April 2008
Delta Air Lines, Inc. January 2005 - October 2005
Skills
Salesforce.com, Airports, Leadership Development, Leadership, Travel Management, Airlines, Strategy, Contract Negotiation, Sales Operations, Contract Management
Education
Clayton State University 2004 — 2007
Bachelors, Science
Clayton State University 2004 — 2007
Bachelors of Science Integrative Studies, Business
Arkansas State University
Coursework, Business Administration
Hall High
T-Mobile July 2010 - Present
Dish Network September 2009 - July 2010
AT&T Mobility May 2006 - September 2009
Skills
Quality Assurance, Pre-sales Technical..., General Office Duties, Management, Call Centers, Sales, Analysis, Team Leadership, Finance, Customer Satisfaction, Project Management, SharePoint, Project Planning, Telecommunications, Time Management, Account Management, CRM, SAP
Education
Art Institute of Phoenix 1996 — 1996
N/A, Graphic Design
Centarus High School 1993 — 1994
Diploma, Basic
Tractor Supply Company August 2010 - Present
Tractor Supply Company September 2009 - August 2010
Dollar General May 2008 - September 2009
AT&T Mobility June 2007 - May 2008
Sam's Club October 2005 - May 2007
Skills
Social Networking, Customer Service, Store Management, Event Planning, Public Relations, PowerPoint, Leadership, Customer Satisfaction, Microsoft Excel, Inventory Management, Microsoft Office, Inventory Control, Microsoft Word, Sales, Advertising, Facebook, Recruiting, Team Leadership, Employee Training, Social Media, Marketing, Management, Social Media Marketing, Public Speaking, Training, Merchandising, Team Building, Retail, Interviews, Visual Merchandising, Time Management, Store Operations, Planograms, Retail Sales, Cashiering, Loss Prevention, Teamwork, Big Box, Organizational..., Merchandise Planning, Profit, Driving Results, Shrinkage, New Store Openings, Associate Development, Department Stores, Music, POS, Media Relations
Education
Asbury University 2002 — 2003
Media Communications
AT&T July 2009 - Present
Property Wrights, Inc. August 2007 - July 2009
AT&T Mobility 1992 - 2007
Associated Air Center 1991 - 1992
Spectrum Information Technologies 1986 - 1991
Merisel 1984 - 1986
Microlog 1984 - 1984
Merisel 1982 - 1984
U.S. Navy 1976 - 1982
Skills
Computer Network..., Project Management, Wireless, Telecommunications, LTE, GSM, VoIP, UMTS, IP, Network Design, Cellular Communications, Vendor Management, T1, Wireless Networking, Troubleshooting, Networking, Switches, Mobile Communications, 3G, Network Engineering, Testing, MPLS, Ethernet, Cross-functional Team..., 4G, Managed Services, Mobile Devices, Broadband, Unified Communications, Team Building
Education
Ashford University 2008 — 2011
Bachelor of Arts, Business Administration, Magna Cum Laude
Lamar High School 1973 — 1976
High School Diploma, General Study
Unboxed Technology, LLC February 2013 - June 2013
Petite Purls LLC January 2010 - June 2013
AT&T Mobility November 2001 - August 2010
Faucett New Media January 2000 - January 2001
360i.com January 2000 - June 2000
Autotrader.com November 1998 - December 1999
Skills
Usability Testing, User Experience, User Interface Design, HTML, CSS, Web Design, Information Architecture, Interaction Design, Mobile, Graphic Design, Photoshop, Illustrator, Wire Framing, Social Media, Information Design, Prototyping, Human-computer..., Adobe Creative Suite, iPhone, Participatory Design, Taxonomy, HTML 5, JavaScript, Mobile Devices, Persona, Photography, Wireframes, Mobile Applications, Usability, User Experience Design, CMS, Flash, XHTML, Front-end, HTML5
Education
Reinhardt College 2003 — 2004
BA, Bachelor of Arts in Organizational Leadership
Art Institute of Atlanta 1998 — 2000
AA, Multimedia & Web Design
Pace May 2014 - April 2015
Shutterfly December 2008 - March 2014
Unique Home Designs, Inc December 2006 - November 2008
Mercer HR Consulting March 2005 - December 2006
AT&T Mobility August 1999 - March 2005
Acuson August 1996 - July 1999
Skills
Deferred Compensation, Succession Planning, Performance Management, Employee Relations, Retail, Recruiting, Human Resources, Labor Relations, Management, Personnel Management, Temporary Placement, Employee Benefits, Team Building, Workforce Planning, Sales Operations, Compensation & Benefit, Sales, Onboarding, Mergers & Acquisitions, Talent Acquisition, Applicant Tracking..., Compensation & Benefits
Education
Arizona State University
BA, Psychology
Coca-Cola Refreshments September 2012 - Present
Finance Consultant February 2012 - July 2012
AT&T Mobility July 2010 - February 2012
Equifax July 2007 - July 2010
Columbian Chemicals Company July 2005 - July 2007
Callaway Partners, MDI October 2003 - July 2005
Mirant Corporation June 2002 - November 2003
Carecentric Inc. June 2001 - June 2002
Scana Energy 1998 - 2000
Ciba Vision 1989 - 1994
Skills
Variance Analysis, Management, Forecasting, Accounting, Budget
Education
Mercer University - Stetson School of Business and Economics 1990 — 1993
MBA, Finance
Arizona State University - W. P. Carey School of Business 1981 — 1985
B.S., Business Admin. Accounting
iContact January 2015 - Present
iContact, a division of Vocus, Inc. 2012 - January 2015
Marketing Accomplice 2013 - 2014
AT&T January 2008 - January 2012
inMotionNow 2011 - 2012
AT&T Mobility February 2004 - January 2008
Cingular Wireless February 2002 - February 2004
Skills
Mobile, Analysis, Consultative Selling, Strategic Planning, Wireless, Mac OS X, CRM software, Salesforce.com, Adobe Creative Suite, Multimedia, Graphic Design, Advisor, Technology Integration, Mobile Technology, Technology..., Evaluation, Organizational..., Sales Management, Account Management, Sales Process, Channel, Start-ups, Operations Management, SaaS, Sales Presentations, Direct Sales, Solution Selling, Sales Support, Mobile Devices, OS X, CRM, Email Marketing, Telecommunications, Sales, Selling, Training, Cross-functional Team..., Social Media, Sales Operations, E-commerce, Social Media Marketing, Mobile Marketing, Strategic Partnerships, B2B, Competitive Analysis, Facebook Marketing, Google Analytics, Cold Calling, Integration, Segmentation
Education
Ashford University 2009 — 2010
BA, Organizational Management
Art Institute of Philadelphia 2001 — 2004
BA, Multimedia and Web Design
Temple University 1998 — 2001
BA, Broadcast, Theater, & Multimedia
AT&T Mobility Senior Intraday AnaylstAT&T Mobility
AT&T Wireless Services 1997 - 1999
Education
Art Institute of Dallas 1990 — 1993
Deloitte September 2014 - Present
AT&T Mobility 2012 - Present
YP 2011 - 2012
Technisource 2010 - 2011
Technisource (AT&T Contractor) 2005 - 2010
Cinema Screen Media 2004 - 2005
BBDO 2002 - 2004
Orient Cruise Lines 2000 - 2001
Harris Drury Cohen 1999 - 2000
Skills
Graphics, Graphic Design, Web Design, Dreamweaver, WordPress, Marketing, Illustrator, Customer Service, User Experience, Photoshop, Flash, User Interface Design, Adobe Creative Suite, CSS, Advertising, HTML, Layout
Education
Art Institute of Atlanta 2003 — 2005
Interactive Media Design, Web Design, Graphic Design
Florida International University 1994 — 1998
Bachelor of Communications, Advertising/Marketing
Miramar High School 1990 — 1994
N/A, N/A
CRC Insurance Services, Inc. August 2015 - Present
Willis January 2014 - August 2015
JMB Insurance July 2012 - January 2014
Healthesystems May 2011 - June 2012
AT&T Mobility October 2008 - April 2011
David and Sam PR April 2007 - May 2008
Skills
Marketing, Training, Time Management, Outlook, Press Releases, Public Relations, Social Media, Customer Service, Management, Competitive Analysis, PowerPoint, Invoicing, Microsoft Office, Research, Recruiting, Account Management, Interviews
Education
Arizona State University 2004 — 2008
Bachelor of Arts, Human Communication, 3.6
Cox Communications February 2015 - Present
AT&T September 2014 - December 2014
Bridge2 Solutions April 2014 - July 2014
AT&T Mobility January 2012 - September 2013
Hop A Jet March 2007 - January 2012
Valor Corporation July 2004 - February 2007
Dialtone Internet December 2001 - January 2003
Skills
Cloud Computing, Troubleshooting, Unix, Security, Integration, Windows Server, Linux, Cisco Technologies, Networking, Disaster Recovery, Windows, Network Architecture, Architecture, Databases, Information Technology, Java, Mobile Devices, Network Administration, PHP, SQL, Software Development, Telecommunications, Vendor Management, Visio, Web Applications, Web Development, Web Services, Wireless
Education
www.google.com 1995 — 2018
Harvard edx 2014 — 2015
Online, Computer Science, In progress
Art Institute of Fort Lauderdale 1998 — 2000
A.A, Information Technology
AT&T Mobility November 2007 - Present
Windstream Communications January 2006 - November 2007
Boise Cascade Company September 2004 - May 2006
BJ's Wholesale Club August 1999 - August 2004
Skills
Sales Management, Solution Selling, Multi-channel Retail, Sales Force Development, Dealer Network..., Telecommunications, Regional Development, Direct Sales, Coaching, Dealer Relationships, Dealer Management, Contract Negotiation, New Business Development, Account Management, Managed Services, Wireless, VoIP, Sales Forecasting, Sales Operations, Sales Process, Unified Communications, Sales, Sales Presentation..., Training, Business Strategy, P&L Management, Risk Management, Dealer Operations, Dealer Training, Dealer Marketing, Retail Sales, Key Account Development, Cold Calling, Team Management
Education
Ashford University
Bachelor's Degree, Marketing and Public Relations, 3.8
Cleveland State University
AT&T Mobility November 2013 - Present
Paris on Ponce December 2011 - Present
Freelance April 2000 - Present
Band Digital March 2008 - December 2011
Hollywood Mirror January 1998 - December 2000
Skills
Graphic Design, Web Design, Digital Media, Photoshop, Email Marketing, Website Development, Web Development, Social Media, SEO, Social Networking, Mobile, Illustrator, Adobe Creative Suite, Flash, Interaction Design, Information Architecture, ActionScript, CSS, HTML, Production, Wordpress, Creative Development, HTML5, Front-end Development, JavaScript, Microsoft Office, Facebook
Education
Art Institute of Atlanta 2006 — 2008
Interactive Media and Web Design
PugFrog Productions January 2013 - Present
Freelance Designer August 2009 - Present
AT&T Mobility October 2010 - May 2014
Classmates.com August 2006 - August 2009
Project A 1996 - 2005
Kingfisher Charters and Lodge January 1993 - September 1996
Skills
Information Architecture, Wireframes, Interaction Design, User-centered Design, User Experience Design, Wire Framing, User Experience, Usability Testing, User Interface, User Interface Design, Heuristic Evaluation, Content Strategy, ActionScript, Email Marketing, Web Design, Storyboarding, Dreamweaver, Web Development, Flash, Agile Methodologies, CSS, XHTML, Creative Direction, Illustrator, E-commerce, Art Direction, Logo Design, Mobile Applications, SEO, Flash Animation, Graphic Design, Illustration, Front-end, Advertising, Branding & Identity, Adobe Creative Suite, Typography, Corporate Identity, Graphics, Concept Design, Layout, Concept Development, Usability, Brochures, WordPress, Mac, Brand Development, Motion Graphics, Digital Illustration, InDesign
Education
Shoreline Community College 2009 — 2010
Associate of Arts (AA), Commercial and Advertising Art
Art Institute of Seattle 1998 — 1999
Associate of Arts (AA), Music Video Business
American Express February 2013 - Present
AT&T Mobility 2006 - Present
ATT January 2006 - February 2013
AT&T January 2006 - February 2013
Verizon 1999 - 2006
Skills
Wireless, Direct Sales, Account Management, Mobile Devices, Solution Selling, Sales Operations, Customer Retention, Telecommunications, Customer Experience, Sales Management, Customer Satisfaction, Management, Retail, Sales, Managed Services, Training, Sales Process, Cellular Communications, Leadership, Store Management, B2B, Salesforce.com, Selling, Team Building, P&L Management, Team Leadership, Retail Sales, Hiring, Profit, Income Statement, Sales Presentations, Product Management, Call Centers, Strategic Partnerships, Competitive Analysis, Cross-functional Team..., Unified Communications, Cold Calling
Education
Arizona State University West 2002 — 2006
Ottawa University-Phoenix
AT&T November 2014 - Present
AT&T Mobility September 2013 - November 2014
Allied Wireless Communication Corporation February 2010 - September 2013
Verizon Wireless(formerly Alltel Wireless) March 2003 - December 2009
Alltel Information Services March 2001 - March 2003
Alltel Wireless March 1998 - March 2001
Alltel Wireless January 1995 - March 1998
Skills
Telecommunications, Vendor Management, Wireless, Call Centers, Management, Troubleshooting, Business Analysis, Leadership, Process Improvement, Integration
Education
Arkansas State University 1987 — 1991
B.S. Psychology, Personnel Management
AT&T July 2014 - Present
AT&T Mobility September 2013 - Present
Allied Wireless Communications Corporation August 2010 - September 2013
Southwest Power Pool February 2010 - August 2010
Alltel Wireless January 2002 - April 2009
Alltel Wireless February 2000 - January 2002
Alltel Wireless January 1998 - February 2000
Alltel Wireless June 1991 - January 1998
Skills
Project Management, Wireless, Integration, Billing Systems, Software Development, Business Relationship..., Business Analysis, Testing, Unix, Telecommunications, Requirements Gathering, PMO, Cross-functional Team..., Management, Process Improvement, SDLC, Business Process..., Requirements Analysis, Program Management, Mobile Devices, Troubleshooting, Enterprise Software, Team Leadership, Leadership, Vendor Management, Business Process, Product Management, Information Technology
Education
Arkansas State University 1987 — 1991
CIS, Computer Information
Talaria Press March 2011 - Present
Talaria Press March 2012 - Present
Talaria Press March 1994 - Present
AT&T November 2012 - April 2015
Emerald City Comicon May 2008 - August 2014
AT&T Mobility August 2009 - November 2012
AT&T Mobility March 2004 - August 2008
AT&T Wireless July 2003 - March 2004
AT&T Wireless August 2002 - July 2003
Skills
Leadership, Project Management, Product Management, Strategy, Telecommunications, Business Process, Management, Call Centers, Technical Writing, Business Continuity, Program Management, Customer Service, Wireless, Customer Experience, Vendor Management, Business Analysis, Process Improvement, Microsoft Office, Adobe Creative Suite, Scrivner, Physical Security, Surveillance, Art Direction, Writing, Web Graphics, Publishing, Art Composition, Graphic Arts
Education
Art Institute of Seattle 2006 — 2008
Animation
Edmonds Community College 1994 — 2000
Associate's Degree, English, Digital Scoring, Fine Art
AT&T Wireless February 2007 - Present
AT&T Mobility December 2005 - February 2007
Cingular March 2004 - December 2005
Global Signal April 2003 - February 2004
SunCom Wireless 2000 - 2003
Skills
Special Operations, Wireless, Telecommunications, VoIP, Mobile Devices, Account Management, Sales Management, Solution Selling, Team Leadership, Process Improvement, Team Building, Project Management, Strategic Planning, Networking, Performance Management
Education
University of Arkansas at Fayetteville 1997 — 1999
BACHELOR OF ARTS, PSYCHOLOGY
Arkansas State University-Mountain Home 1994 — 1997
ASSOCIATE OF ARTS, GENERAL
Berkshire Hathaway HomeServices Georgia Properties March 2012 - Present
AT&T Mobility June 2009 - March 2012
Skills
Graphic Design, Logo Design, Illustrator, Photoshop, Adobe Creative Suite, Adobe Acrobat, Graphics, Typography, InDesign
Education
Art Institute of Atlanta 2001 — 2005
BA, Media Arts & Animation
AT&T Mobility January 2010 - Present
Education
Arizona State University
BA, Music Education
Michigan State Housing Development Authority December 2014 - September 2015
Continental Canteen January 2014 - November 2014
AT&T Mobility May 2011 - May 2013
Flextronics February 2008 - March 2009
Cartronics May 2003 - October 2007
Skills
Judgment and Decision..., Customer Satisfaction, Customer Service, Retail, Critical Thinking, Time Management, Complex Problem Solving, Leadership, Web Development, SEO, WordPress, HTML5, CSS, Section 508, jQuery, JavaScript, website accessibility, Drupal, Web Content Management, User Experience, HTML, Microsoft Office, Social Media, Social Media Marketing, Photoshop, Graphic Design, Illustrator, Website Development
Education
Lansing Community College 2013 — 2015
Associate of Business, E-Business and Web Development, 4.0
Art Institute of Pittsburgh 1999 — 2001
Associates Degree In Specialized Technology, Computer Animation, 3.2
iCrossing July 2009 - Present
AT&T Mobility June 2006 - June 2009
Skills
Search Engine Marketing, Google Adwords..., Digital Marketing, Mobile Marketing, SEM, PPC, Google Analytics, SEO, Search Advertising, Digital Strategy, Google Adwords, Interactive Marketing, Display Advertising, Organic Search, Web Analytics
Education
Arizona State University - W. P. Carey School of Business 2002 — 2004
Master of Business Administration (MBA)
Southern Oregon University 1998 — 2000
Bachelor of Science, Communications/Journalism/Public Relations
Verizon Wireless October 2006 - Present
AT&T Mobility August 1998 - February 2006
RadioShack 1995 - 1998
Skills
Customer Service, Microsoft Office, Microsoft Word, Retail, Inventory Management, Sales Operations, Sales Management, Sales, Marketing, Customer Satisfaction, Account Management, Customer Experience, Direct Sales, Customer Retention, Cold Calling, Sales Process, Salesforce.com, Team Management, Training, Team Building
Education
Art Institute of Atlanta 1994 — 1996
AA, Music Entertainment Management
American Express February 2013 - Present
Av-Air, Inc. August 2012 - February 2013
American Express June 2012 - August 2012
AT&T Mobility January 2009 - June 2010
The University of Arizona December 2007 - December 2008
Sprint Nextel June 2004 - December 2007
Skills
PL/SQL, T-SQL, Sales Management, Quantum Control, Mobile Devices, Wireless, Mobile Technology, Databases, Sales, Requirements Analysis, Oracle
Education
Arizona State University, W. P. Carey School of Business 2011 — 2012
Bachelor of Science, Computer Information Systems, 4.0
Scottsdale Community College
University of Arizona, Eller College of Management 2005 — 2008
Bachelor, Finance & Business Management
AT&T 2015 - Present
AT&T Mobility March 2008 - Present
AT&T December 2007 - March 2008
Skills
Consultative Selling..., Mobile Application..., improve operations..., Retail, Mobile Applications, Strategic Partnerships, Account Management, Team Leadership, Solutions Marketing, Cold Calling, Mobile Communications, Wireless, Solution Selling, Sales Presentations, Wireless Networking, Product Marketing, Direct Sales, Cellular Communications, Customer Retention, Cloud Computing, Sales, Mobile Marketing, Enterprise Mobility, Mobile Devices, Sales Process, Quotas, Telecommunications, Sales Management, Selling Skills, Customer Service, Customer Experience, Mobile Technology, Unified Communications, VoIP, M2M, MPLS, LTE, Wireless Broadband
Education
Art Institute of Philadelphia 2001 — 2003
Associate of Arts and Sciences (AAS), Graphic Design
West York area High School.
AT&T Mobility November 2005 - Present
AT&T Mobility November 2012 - May 2013
AT&T Mobility November 2005 - November 2012
AT&T November 2009 - June 2010
Skills
Leadership, Sales, Time Management, Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Sales Operations, Account Management, Sales Management, Customer Experience, Organizational..., Project Management, Project Planning, Team Leadership, Leadership Development, Cross-functional Team..., Strategic Leadership, Situational Leadership, Customer Driven, Success Driven, Passion for Helping..., Passion for Success, Customer Service, Training, Strategic Partnerships, Quotas, Cold Calling, Mobile Devices, Customer Satisfaction, Cellular Communications, Salesforce.com, Managed Services, Sales Presentations, Selling, M2M, VoIP, Mobile Technology, Vendor Management, Retail Sales, T1, Mobile Communications, Retail, 4G, MPLS, Team Building, P, Employee Training, LTE
Education
Ashford University 2012 — 2014
Rasmussen College-Illinois
AT&T Mobility August 2013 - Present
AT&T Mobility July 2012 - July 2013
AT&T Mobility July 2010 - June 2012
Apple Retail October 2009 - July 2010
Sprint Nextel April 2008 - April 2009
Sprint Nextel March 2006 - March 2008
Sprint Nextel July 2005 - March 2006
Skills
Inventory Management, Direct Sales, Solution Selling, Customer Satisfaction, Cellular Communications, Wireless, Mobile Technology, Customer Experience, Telecommunications, Retail Sales, Sales Operations, Selling, Sales, CRM, Retail, Salesforce.com
Education
Arizona State University 2013 — 2016
Bachelor of Interdisciplinary Sciences, Organizational Studies
AT&T Mobility March 1996 - Present
Education
Art Institute of Seattle 1992 — 1994
Audio & Video Production
Bellevue Community College 1991 — 1992
AT&T March 2014 - Present
AT&T April 2013 - March 2014
AT&T Mobility May 2007 - March 2013
Skills
Cellular Communications, Direct Sales, Telecommunications, Customer Retention, Wireless, Social Media Marketing, Marketing, Net Promoter Score, Public Speaking, Hiring, Leadership Development, Staff Retention, Employee Engagement, Inspiring Leadership, Wireline, Call Centers, Mobile Devices, Customer Experience, Solution Selling, Mobile Technology, Quotas, Team Leadership, Leadership, Team Building, Sales, Employee Training, Store Management, Retail, Customer Satisfaction, Sales Process, Account Management, Coaching, B2B, Selling, Sales Management, VoIP, Strategic Partnerships
Education
Art Institute of Colorado 2001 — 2003
Bachelor's Degree, Multimedia/Design
University of Wyoming 1999 — 2001
Strata at Mission Bay - Sares-Regis Property October 2011 - Present
Serenity at Larkspur - Stellar Management May 2010 - October 2011
Verizon Wireless January 2008 - May 2010
AT&T Mobility August 2005 - January 2008
Sprint PCS March 2002 - August 2005
Skills
Sales, Sales Operations, Customer Service, Events, Event Management, Real Estate Transactions, Corporate Real Estate, Mobile Devices, Mobile Communications, Mobile Technology, Problem Management, Multi Tasking, Bilingual, Cantonese, Management, Social Media, Marketing Strategy, Cold Calling, Team Building, Apartments, Forecasting, Selling, B2B, Leases, Direct Sales, Analysis, Customer Retention, Salesforce.com, Real Estate, Yardi, Contract Negotiation, Lease Administration, Marketing, Property Management, Rentals, Retail, Tenant, Real Estate Development, Residential Homes, Negotiation, Customer Satisfaction, Investment Properties, Property, OneSite, Fair Housing
Education
Ashford University 2014 — 2017
BA Finance
City College of San Francisco 2005 — 2007
Business Management
Ally Financial Inc. February 2009 - Present
AT&T Mobility May 2008 - October 2008
Nuvell Financial Services July 2000 - January 2008
Skills
Call Centers, Finance, Financial Services, Banking, Management, Credit Analysis, Loans, Team Leadership, Account Management, Financial Analysis, Customer Satisfaction, Business Analysis, Forecasting, Recruiting, Access, Leadership, Team Building, Training, Analysis, Microsoft Excel
Education
Arkansas State University 1996 — 1998
Bachelor's, Marketing Logistics
Phillips College of University of Ark 1993 — 1996
Associates, Business Administration
AT&T Mobility
Skills
Telecommunications, Wireless, GSM, Mobile Devices, LTE, Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, 4G, Team Leadership
Education
Ashford University
The Salvation Army November 2011 - Present
AT&T Mobility October 2003 - February 2009
Murphy USA 2007 - 2008
Check-N-Go January 2000 - January 2001
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, Call Center, Data Entry, Customer Relations, Cash Handling, Time Management, Problem Solving, Crisis Communications, Telephone Skills, Supervisory Skills, Administration, Leadership, Team Building, Event Planning, Sales, Call Centers, Microsoft Word, Software Documentation, Cash Flow, Training
Education
Methodist University 2011 — 2016
Social Work
Art Institute of Pittsburgh 2010 — 2012
transfered did not complete, Fashion and Retail management
AT&T Mobility January 2011 - December 2011
Partsearch Technologies October 2005 - November 2010
Education
Ashford University 2007 — 2012
Bachelor's degree, Business Administration
Central Buick/GMC April 2013 - Present
AT&T Mobility November 2009 - April 2013
Crye Leike Realtors March 2011 - August 2011
Skills
Selling, Referrals, Real Estate, Sales, Customer Satisfaction, Negotiation, Retail, Customer Service, Team Building, Sales Management, Management, Marketing, Leadership
Education
Arkansas State University 2003 — 2008
Bachelors of Science, Biological Science
San Diego Police Department August 2013 - Present
CareFusion January 2010 - October 2012
AT&T Mobility June 2008 - December 2010
HAWTHORNE CAT December 2006 - May 2008
Verizon Wireless July 2003 - June 2006
Skills
Wireless, Technical Support, Sales Management, Customer Service, Inventory Management, Leadership, Team Building, Account Management, Process Improvement, New Business Development, Management, Coaching, Strategic Planning, Negotiation, Recruiting, Contract Negotiation, Direct Sales, Sales Operations, Retail, Sales Process, Customer Satisfaction, Cold Calling, Customer Retention, Human Resources
Education
University of the Rockies 2010 — 2012
Master of Arts (M.A.), Psychology
Ashford University 2007 — 2010
Bachelor of Arts (B.A.), Criminalistics and Criminal Science
United States Army Reserve 2005 - Present
AT&T Mobility 2003 - July 2013
Skills
Direct Sales, Wireless, Telecommunications, Customer Retention, Customer Satisfaction, Sales Operations, Sales, Account Management, Customer Experience, Cellular Communications, Sales Management, Retail Sales, Inventory Management, Cold Calling, Marketing, Business Law, Ethics, Finance, Coaching, Developing, Training, Goal Setting, Meeting Management, Presentation Skill, Organizational &..., Developing Employees, Feedback Essentials, Strategic Hiring, Leading Positive Change, Leading..., leading People, Budgeting, Business Planning, Customer-focused Sales, Decision Analysis, Business Decision Making, Military Decision..., Decision Modeling, Diversity & Inclusion, Equality & Diversity, Business Ethics, Government Ethics, Innovation Management, Retail Store Manager, Business Performance..., innovation..., Strategy Planning and..., Project Management, Operations Management, Leadership
Education
Ashford University 2011 — 2015
Bachelor of Business Administration (B.B.A.) Minor Human Resources Management, Business Administration Management, Human Resources Management
AT&T Mobility November 2012 - Present
AT&T September 2000 - December 2011
Eaton Cutler Hammer August 1991 - September 1996
Skills
Telecommunications, DSL, Troubleshooting, Wireless, VoIP, Cabling, Broadband, Telephony, Computer Network..., Fiber Optics, Optical Fiber, LAN-WAN, Cisco Technologies
Education
WCU 2008 — 2012
Bachelor of Science (BS), Engineering Technology
Asheville-Buncombe Technical Community College 1989 — 1991
Associates of Applied Science (AAS), Electrical Engineering Technology
UNCA
Verizon Wireless December 2007 - Present
AT&T Mobility June 2007 - December 2007
Army National Guard October 2000 - October 2006
Skills
Call Center, Troubleshooting, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Technical Support, Cellular Communications, Mobile Devices, Blackberry, Customer Retention, Telephony
Education
Arkansas Tech University
AT&T Mobility July 2011 - Present
AT&T Mobility October 2006 - June 2011
Education
Ashford University 2011 — 2014
Bachelor's degree, Business Administration and Management, General
AT&T Mobility March 2012 - Present
Chase April 2010 - February 2012
Wells Fargo May 2006 - August 2009
Skills
Customer Service, Cash, Banking, Salons, Training
Education
Ivy Tech Community College-Northcentral 2012 — 2015
Ashford University
Premium Retail Services January 2013 - Present
BDS Marketing September 2011 - Present
Dell Computers/BDS Marketing January 2011 - Present
T-Mobile USA May 2009 - September 2011
AT&T Mobility January 2008 - January 2008
Sprint/Nextel November 2005 - December 2006
Skills
Telecommunications, Computer Hardware, CRM, Sales, Sales Management, Management, Leadership, Sales Operations, Strategy
Education
Art Institute of Houston
A.S, Interactive Authoring
Crockett High School
H.S. Diploma
YP February 2011 - Present
AT&T Mobility August 2008 - February 2011
AT&T January 2001 - August 2008
Skills
Forecasting, Financial Reporting, Accounting, Financial Analysis, Budgets, General Ledger, Financial Accounting, Variance Analysis, Finance
Education
Arkansas Tech University 1981 — 1985
Bachelor's degree, Business Administration and Management, General
Herald Standard May 2009 - September 2011
AT&T Mobility May 1990 - May 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Sales, Advertising, Merchandising, Customer Satisfaction, Solution Selling, Wireless, Telecommunications
Education
Art Institute of Pittsburgh 1967 — 1970
Fashion Illustration, Fashion/Apparel Design, Deans List
AT&T Mobility 2010 - 2013
APAC Customer Services December 2007 - December 2008
Pilot Flying J March 2004 - December 2007
Education
Ashford University 2013 — 2014
Bachelor's degree, Organizational Leadership, 3.65
Scott Community College 2009 — 2010
Associate of Arts (AA), Business Administration and Management, General, 3.8
Kaplan University-Davenport Campus 2009 — 2009
Business Administration and Management, General, 4.0
Muscatine Community College 1999 — 2000
Special Education and Teaching