AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
AT&T April 2014 - Present
AT&T Mobility October 2012 - Present
AT&T Mobility July 2010 - October 2012
AT&T Mobility November 2007 - July 2010
City of Grand Prairie April 2001 - July 2007
Skills
Mobility Management, Microsoft Office, Mobile Devices, Microsoft Excel, Microsoft Word, Microsoft Exchange, Analytics, Asset Managment, Acting, Broadcast, Books, Business, Customer Service, Coordination, Electronics, Energy, Entertainment, Film Production, Internet, Innovation, iPhone, Key Performance..., Leadership, Mathematics, Social Networking, Office Management, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Recruiting, Recording, Twitter, Theatre, Video Production, Windows, Creative Writing, YouTube, Creative Strategy, Creative Direction, Creative Solutions, Customer Satisfaction, Customer Engagement, Employee Engagement, Tablets, iOS, Android, Windows Phone, Inventory Control, Physical Inventory
Education
North Lake College 2001 — 2005
Associate's degree, Applied Science
South Grand Prairie High School 1997 — 2001
High School Diploma
Microsoft April 2008 - October 2009
Volt/VMC April 2006 - April 2008
AT&T Mobility August 2001 - April 2006
Skills
Help Desk Support, Troubleshooting, WordPress, PHP, phpMyAdmin, HTML 5, User Experience, RFP, Photoshop, InDesign, Illustrator, CSS, Social Media Marketing, CSS3, Escalation Resolution, Web Hosting, Google Adwords, jQuery, jQuery UI, HTML5, Wireless, Mobile Devices, Project Management
Education
North Seattle Community College 1998 — 2000
Associates of Science, Computer Science
Ingraham High School 1994 — 1998
Diploma, Computers
International SOS November 2013 - Present
180x360 Leadership Consulting February 2012 - Present
International SOS February 2013 - October 2013
T-Mobile March 2011 - February 2013
AT&T December 2010 - March 2011
AT&T February 2009 - November 2010
AT&T Mobility February 2006 - February 2008
AT&T February 2004 - February 2006
SBC February 2003 - February 2004
Alcatel March 2000 - April 2001
Skills
Cloud Computing, Enterprise Software, VoIP, Integration, Virtualization, Selling, Disaster Recovery, Cisco Technologies, Solutions Marketing, Sales Management, Team Management, Sales, Training, ERP, Consulting, Solution Architecture, Telecommunications, Coaching, Wireless, Solution Selling
Education
North Carolina Agricultural and Technical State University 1995 — 1998
BSEE, Electrical Engineering
Albuquerque High School
Leadership Houston
INROADS December 2013 - Present
AT&T Mobility July 2010 - November 2013
Cydcor 2006 - 2009
Milliken and Company 2005 - 2006
Skills
Cold Calling, Account Management, Direct Sales, Customer Service, Recruiting, Leadership, Sales Management, Sales, Customer Retention, B2B, Management, New Business Development, Salesforce.com, Team Building
Education
North Carolina Agricultural and Technical State University 2002 — 2005
BS, Business Administration
State University of New York College at Buffalo 2001 — 2002
Business, Management
Fargo Brewing Company March 2013 - Present
Sprint September 2013 - May 2014
TOSHIBA AMERICA BUSINESS SOLUTIONS November 2012 - August 2013
at&t September 2011 - August 2012
AT&T Mobility November 2008 - September 2011
AT&T Mobility July 2007 - November 2008
Dobson Communications 2004 - 2007
Skills
Customer Satisfaction, Management, Customer Service, Networking, Microsoft Office, CRM, Customer Experience, Coaching, Sales Presentations, Strategic Partnerships, New Business Development
Education
North Dakota State University 2001 — 2004
Fargo South High School 1998 — 2001
Mood Media May 2015 - Present
Mood Media May 2013 - Present
Adego Marketing October 2011 - January 2013
AT&T Mobility June 2008 - December 2010
Skills
Account Management, Sales, B2B, Marketing, Direct Sales, Digital Marketing, Social Media Marketing, Mobile Devices, Customer Retention, Online Advertising, Marketing Strategy, Management, Team Leadership
Education
North Idaho College
Texas State University
Verizon June 2014 - Present
Verizon Terremark August 2012 - June 2014
Time Warner Cable December 2009 - July 2012
AT&T Mobility February 2008 - December 2009
AT&T Mobility January 2007 - February 2008
AT&T Mobility August 2004 - January 2007
Skills
Event Planning, Process Automation, Colo, Office Organizing, iGrafx FlowCharter, Business Analysis, Data Center, Process Improvement, Asana, Balsamiq Mockups, Project Management, Training, Troubleshooting, Leadership, Telecommunications, Cloud Computing, Technical Support, Microsoft Office, Vendor Management, Visio, Team Building, NetMeeting, Customer Experience, Telephony, Customer Retention, Avaya, SharePoint, Microsoft Excel, Quality Assurance, Cellular Communications, Switches, Workforce Management, Cisco Technologies, Time Management, Outlook, Cross-functional Team..., ACD, Escalation, Call Center Development, Remedy AR System, Quicken, Collections, PeopleSoft, Call Centers, Customer Service, Home Staging
Education
Kaplan University-Davenport Campus 2011 — 2014
Master of Business Administration (M.B.A.), Project Management, 3.53
North Carolina Agricultural and Technical State University 1998 — 2002
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
AT&T Mobility November 2009 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Troubleshooting, Team Leadership
Education
Norfolk State University
ATT Mobility March 2014 - June 2014
Dearborn National, Fort Dearborn Life Ins. Co. & Colorado Bankers Life March 2008 - May 2013
CNA Insurance 2003 - March 2008
ILona Insurance April 1997 - September 2001
Guarantee Reserve Life Insurance Company 1987 - March 1997
Kemper Life Insurance Companies January 1982 - March 1987
Pioneer Mutual Life Insurance October 1978 - December 1981
Robert Ramlo & Associates September 1977 - October 1978
Skills
Claim, Reinsurance, Contract Negotiation, Disability Insurance, Arbitration, Underwriting, Compliance, Legal Management, Corporate Law, Privacy Law, Intellectual Property, Employee Benefits, Life Insurance, Accident, Legal Research, Workers Compensation, Mergers & Acquisitions, Fixed Annuities, Risk Management, Insurance, Corporate Governance, Property & Casualty..., Litigation
Education
The University of North Dakota 1974 — 1977
JD, Law
North Dakota State University 1970 — 1973
BA, History, English
AT&T Mobility June 2013 - September 2014
DuPont May 2012 - August 2012
Greer Laboratories May 2010 - August 2010
Skills
Radio Frequency..., Telecommunications, Wireless Communications..., Cellular Communications, LTE, UMTS, VoIP, TCP/IP, Ericsson OSS, Distributed Antenna..., Windows, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Teamwork
Education
North Carolina State University 2009 — 2013
Bachelor's degree, Electrical Engineering
AT&T November 2010 - Present
AT&T Mobility January 2010 - November 2010
AOL Wireless March 2009 - January 2010
Nortel March 2006 - March 2009
Nortel January 2005 - January 2006
Nortel Networks January 1997 - January 2005
Nortel Networks January 1995 - January 1997
Metro Information Services August 1994 - January 1995
Skills
TCP/IP, GSM, UMTS, LTE, CCNA, Unix, Wireless, Telecommunications, Mobile, 4G, VoIP, Linux, SS7, SIP, IP, 3GPP, MGCF, IMS, Solaris, Media Gateways, Mobile Technology, Cisco Technologies, Switches, Troubleshooting, CDMA, Network Design, Network Architecture, Wireless Networking, Networking, Routers, Hardware, Ethernet, MPLS
Education
North Carolina State University 1989 — 1994
Bachelor of Science, Electrical Engineering
SellerActive May 2015 - Present
Code Infusion September 2014 - May 2015
Abacus Group LLC January 2013 - September 2014
AT&T Mobility October 2010 - November 2012
California Culinary Academy February 2009 - October 2010
T-Mobile 2003 - 2008
Skills
Active Directory, Remote Desktop, Help Desk Support, Technical Support, Server Administration, Citrix, Training, Account Management, Public Speaking, Leadership, Customer Service, Coaching, Sales, PowerPoint, Microsoft Office, Event Planning, Team Building, Admissions, Microsoft Excel, Customer Satisfaction, Team Leadership, Time Management, Recruiting, Staff Development, Salesforce.com
Education
Western Governors University 2009 — 2012
Bachelor of Science Information Technology
Normandale Community College 2003 — 2006
Environmental Sciences
Surge365 February 2015 - Present
Pro Travel Network 2014 - Present
AT&T November 2010 - Present
AT&T Mobility March 2012 - June 2013
LendingTree November 1999 - December 2007
Skills
Outstanding Customer..., Callcenter Scheduling, Administrative Support, Data Entry, Telephone Skills, Call Centers, Customer Satisfaction, Microsoft Excel, Microsoft Office, Interviews, Employee Benefits, Employee Training, Office Administration, PowerPoint, Microsoft Word, Outlook, Data Analysis, Customer Service, Workforce Management
Education
North Carolina A&T State University
Business Administration
DocuSign, Inc. December 2012 - Present
AT&T Mobility March 2010 - December 2012
Puget Sound Otolaryngology March 2007 - August 2008
Aeropostal & Wilson's Leather September 2006 - February 2007
Silver Dollar Casino February 2005 - August 2006
Skills
Android Development, Java, Android Studio, Android, AngularJS, JavaScript, Node.js, Ruby on Rails, Bootstrap, API Development, Google API, Client-server..., Cryptography, Mobile Applications, Mobile Technology, CSS, Eclipse, SaaS, Customer Service, Time Management, Social Networking, Microsoft Office, Facebook, Account Management, Social Media, PowerPoint, Teamwork, Press Releases, Leadership, Project Management, Agile Methodologies, Team Leadership, Mobile Devices, SQL
Education
University of Washington 2012 — 2013
Graduate Certificate in Software Design & Development, Computer Science, 3.9
North Seattle Community College 2011 — 2012
A.A, Transfer; General Studies
Washington State University 2008 — 2009
Bachelor of Art's, Sociology and Psychology
Swavvy Music Productions March 2015 - Present
AT&T Mobility February 2007 - July 2012
Skills
Sales, Customer Service, Coordinating Events, Call Centers, Networking, Technical Support, Small Business, Event Planning, Event Management, Training, Wireless, Microsoft Office, Management, Customer Satisfaction, Leadership, Team Building, Project Management, Microsoft Excel, Microsoft Word, Telecommunications
Education
North Carolina A&T State University 2003 — 2005
Gilbarco Veeder-Root May 2014 - Present
Gilbarco Veeder-Root (Contracted Through Aerotek) November 2013 - May 2014
AT&T Mobility May 2011 - September 2013
Albaad USA Inc. October 2012 - December 2012
AT&T Mobility February 2009 - May 2011
AT&T Mobility June 2007 - February 2009
Skills
Microsoft Office, Adobe InDesign CS2, Adobe Pagemaker, Adobe Photoshop, iMac, QuarkXPress, Event Planning, Excellent Communication..., Problem Solving, Effective Interpersonal..., Organizing and Managing, Team Player, Goal and Result Oriented, Planning and Decision..., Team Management Abilites, Ability to work under..., Photoshop, InDesign, Teamwork, Call Centers, Outlook, Social Networking, Pagemaker, Time Management, Employee Relations, Team Leadership, Human Resources, Team Building, Software Documentation, Management
Education
Strayer University (VA) 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.8
North Carolina Agricultural and Technical State University 2003 — 2007
B.S, Journalism and Mass Communication - Public Relations, 3.4
NCPHS September 2013 - Present
Berkeley Clock Factory 2011 - 2013
US Army / Dragon Hill Lodge November 2003 - November 2010
NCR Corporation June 1996 - October 2001
AT&T Mobility July 1989 - June 1996
Skills
Yardi Voyager - Self..., Yardi Voyager -..., Yardi Voyager - Senior..., Help Desk Support, Troubleshooting, Management, Windows Server, Data Warehousing, Software Installation, Web Development, Public Speaking, Customer Support, Team Building, Servers, Microsoft Office, Strategic Planning, Customer Satisfaction, Online Marketing, Marketing Strategy, Databases, Customer Service, Help Desk Implementation, Data Mining, Data Modeling, Database Administration
Education
Fortune Builders 2012 — 2012
Mastery Program, Investing in Real Estate
US Army 2004 — 2010
Continuing Education, Computer Programming, Specific Applications
Chubb Institute 1987 — 1988
Certificate, Computer Programming/Programmer, General
Nichols College 1971 — 1973
None, Business/Office Automation/Technology/Data Entry
AT&T Mobility March 2014 - June 2015
AECOM September 2013 - December 2013
Design Ready Controls October 2011 - October 2012
University of St. Thomas May 2010 - August 2010
North Hennepin Community College October 2008 - December 2008
Skills
Electrical Engineering, Electronics, Physics, Electromagnetic Fields, Mathematics, Original Thinker, Creative Problem Solving, Learning Quickly, Enthusiasm to learn, Adaptability, Highly Ambitious, AutoCAD, Revit, Matlab, UMTS, LTE, Spectrum Management, Telecommunications
Education
University of St. Thomas 2009 — 2012
Bachelor of Science, Electrical Engineering, 3.52
North Hennepin Community College 2008 — 2009
General Elective Studies
Ecole Royale de l'Air - Marrakech, Morocco
Advanced Math and Physics
Aetna March 2009 - Present
Aetna May 2008 - March 2009
UnitedHealthcare February 2004 - May 2008
AT&T Mobility November 2002 - February 2004
Skills
Microsoft Office, Mentoring, Training Delivery, Interviewing, Benefit Administration, Group Benefits, Medical insurance, Dental Insurance, Plan Design, Legislation, Claims Administration, Employee Benefits, Health Insurance, Claim Investigation, Performance Management, Team Building, Interviews, Analysis, Coaching, Benefits Administration, Business Planning, Leadership, Training, Insurance, Customer Service, Microsoft Excel, Employee Relations, Process Improvement
Education
North Carolina Agricultural and Technical State University 1998 — 2002
Bachelors, History
North Carolina Agricultural and Technical State University
Porch September 2014 - Present
PayScale, Inc. September 2014 - September 2014
Simply Measured December 2013 - August 2014
Simply Measured April 2013 - November 2013
Simply Measured August 2012 - March 2013
AT&T Mobility September 2011 - July 2012
AT&T Mobility October 2006 - August 2011
Skills
Sales Management, Customer Service, Mobile Devices, Meeting Planning, Training, Team Leadership, Sourcing, Recruiting, Scheduling, Onboarding, Expense Management, Presentations, Union Relations, Attendance Management, Phone Screening, Interviews, Salesforce.com, Sales, Customer Experience, Direct Sales, New Hire Orientations, SaaS, Customer Retention, Account Management, Retail, Wireless, Management, Marketing, Social Media, Leadership
Education
Ilwaco Jr/Sr High School 2001 — 2005
North Seattle College
Psychology, Nutrition, English
Industrial Battery Products August 2014 - Present
UNDISPUTED SC 2014 - 2014
Paradigm System Solutions 2010 - 2012
Wells Fargo Home Mortgage 2009 - 2011
ATT Mobility March 2008 - 2010
Skills
Customer Service, Data Entry, Mortgage Lending, Spreadsheets, Loan Servicing, Loans, Outlook, Credit, Access, Software Documentation, Credit Analysis, Property Management, Banking, 10 Key, Time Management, QuickBooks, Real Estate, Microsoft Word, Payroll, Accounts Receivable, Underwriting, Project Coordination, Weightlifting, CrossFit, Office Administration, Front Office, Financial Services, Customer Relations
Education
Jefferson Senior High 1998 — 2000
Diploma, General
Normandale Community College
In Process of Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
John Hayden Johnson Jr. High School March 2015 - Present
ActioNet CTR via Department of Transportation June 2014 - Present
TWD & Associates Inc June 2011 - April 2014
Gonzaga College High School August 2010 - November 2013
TWD and Associates Inc. CTR Department of State July 2011 - September 2011
TWD & Associates, Inc. December 2010 - June 2011
AT&T Mobility April 2010 - November 2010
Best Buy December 2008 - April 2010
Simply Wireless June 2005 - August 2005
Skills
Telecommunications, Wireless, Troubleshooting, Blackberry, Cellular Communications, Mobile Applications &..., GOOD for Enterprise, Blackberry Enterprise..., Remedy IT Service..., Blackberry Activation &..., IPhone & Android..., Broadband Activation &..., Wireless Logistic..., Customer Service, Active Directory..., Database Administration, Help Desk & Technical..., Microsoft Outlook, Microsoft Word & Excel, Windows 7 OS, Security, Mobile Devices, Technical Support, BMC Remedy, Microsoft Office
Education
North Carolina Central University 2003 — 2008
Bachelor of Science, Sports Management/Business
Bishop McNamara High School 1999 — 2003
Diploma, Regular/General High School/Secondary Diploma Program
College of Southern Maryland
Bachelor of Science, Information Technology
AT&T October 2012 - Present
Constratus September 2010 - September 2011
AT&T Mobility June 2008 - October 2009
Alcatel-Lucent August 1998 - December 2007
Rockwell Software July 1997 - August 1998
Reuters Financial Software August 1993 - August 1996
Chicago Mercantile Exchange May 1992 - July 1992
Tandem Computers July 1989 - May 1992
Bell Labs 1985 - 1989
Skills
Product Launch, Content Aggregation, Portals, VoIP, Cross-functional Team..., Vendor Management, Product Management, Product Strategy, Program Management, Location Based Services, Product Development, Telecommunications, Wireless, Product Marketing, Software Project..., Mobile, Integration, ICT, Business Strategy, Strategic Planning, Process Engineering, Product Life Cycle..., Requirements Analysis, Business Case, Business Analysis, Contract Negotiation, Cloud Computing, PMP, Project Planning, Mobile Applications, Mobile Devices, Mobile Communications, Testing, Analysis, Product Lifecycle..., SaaS, Management, Leadership, CRM, Mobile Technology, 4G, LTE, Go-to-market Strategy, GSM, Mobile Internet, IP, Cellular Communications, SIP, UMTS, CDMA
Education
Northwestern University 1995 — 1997
Master of Science, Communications Systems Strategy and Management
North Central College 1986 — 1989
BA, Computer Science, Business Management
Atos April 2015 - Present
Atos April 2014 - April 2015
Hewlett-Packard November 2012 - April 2014
Microtech LLC October 2012 - October 2012
Ralph Lauren August 2012 - October 2012
Allen Industries Inc July 2012 - August 2012
AT&T Mobility November 2007 - July 2010
Skills
Technical Support, Networking, Active Directory, Help Desk Support, Servers, Microsoft Office, Hardware, DHCP, Laptops, System Deployment, Troubleshooting, Microsoft Technologies, VPN, Customer Service, Information Technology, Blackberry Enterprise..., Blackberry, Technology, Outlook, Operating Systems, Group Policy, Routing, Databases, Desktop Computers, BMC Remedy, Wireless, XP, Windows 7, Software Installation, Windows, TCP/IP, Computer Hardware, Routers, Wireless Networking, Windows Vista, Computer Security, Cabling, IT Operations, Lotus Notes, Cisco VPN, Application Lifecycle..., Mobile Devices, Mobile Technology, Social Networking, Symantec Endpoint..., Ghost Imaging, Desktop Administration, Remote Access, Printers, Cellular Communications
Education
Guilford Technical Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Information Technology
North Carolina A&T State University 2003 — 2008
Business, Management, Marketing, and Related Support Services
Stay at Home December 2013 - Present
New American Mortgage January 2013 - December 2013
AT&T Mobility January 2012 - January 2013
Best Buy March 2008 - December 2011
Bed Bath and Beyond February 2005 - February 2008
Skills
Microsoft Office, Mac OS X, Department Budgeting, Revenue Analysis, Team Leadership, Leadership Development, Organization, Industrial Organization, Psychological Assessment, Social Psychology, Cognitive Psychology, Cognitive Assessment, Human Development, Behavior Modification, Depository Operations, Applied Behavior..., Applied Psychology, Commitment to Customer..., Mobile Devices, Mobile Communications, Mobile Applications, Positive Personality, Smiling, Sales Operations, Sales Management, Data Entry, Online Research, Market Research, Survey Research, Cellular Communications, Customer Retention, Customer Satisfaction, Account Management, Telecommunications, Product Marketing, Always Punctual, Always Willing to Learn, Fast Learner, Photoshop, Dependable Team Player, B2B, Motivated self-starter, Quotas, Wireless, M2M
Education
North Carolina State University 2006 — 2010
Bachelor of Arts, Psychology
Leesville Road High School
High School Diploma
AT&T Mobility July 1998 - Present
AT&T July 1998 - Present
Skills
SS7, VoIP, NPAC, AIN, Network Administration, Networking
Education
North Central College
2 Year, Computer Science
NovaBay Pharmaceuticals July 2015 - Present
Alcon, a Novartis company January 2014 - July 2015
AT&T Mobility July 2012 - January 2014
AT&T Mobility November 2008 - January 2014
Skills
Customer Service, Retail, Small Business, Quotas, Wireless Services, Wireless Products, Activations, Cold Calling, Territory, Product Knowledge, Wireless, Selling, Sales Compensation, Outstanding Customer..., Customer Satisfaction, Sales Process, Billing, Call Center, Upselling, Closing Deals, Sales Presentations, Direct Sales, Sales Operations, Sales, Product Launch, Training, Deal Closure, Customer Retention, Leadership, Sales Management
Education
North Carolina Agricultural and Technical State University
Bachelor of Arts, Liberal Studies
AT&T Mobility June 2008 - Present
Skills
Computer Hardware, Microsoft SQL Server, Retail, Windows, Unix, Operating Systems, Vendor Management, SQL, Troubleshooting, Disaster Recovery, Integration, Process Improvement, Mobile Applications, Management, Microsoft Office, System Administration, Software Documentation, Enterprise Architecture
Education
North Carolina Wesleyan College
Computer Information Systems (CIS), Computer and Information Sciences and Support Services
Parker Hannifin 2013 - Present
AT&T Mobility April 2010 - October 2013
AT&T Mobility April 2008 - April 2010
AT&T Mobility April 2002 - April 2008
Skills
Project Management, Operations Management, Data Analysis, Team Leadership, Telecommunications, Wireless, Cross-functional Team..., Process Improvement, Vendor Management, Call Centers, Customer Satisfaction, Payroll, Program Management, Project Planning, Forecasting, Customer Experience
Education
North Carolina A&T State University
Bachelor of Science (BS), Supply Chain Management
AT&T September 2013 - Present
AT&T Mobility June 2013 - September 2013
Sprint by Extreme Wireless June 2012 - August 2012
Pioneer Hybrid International, Inc June 2011 - August 2011
Lost March Country Club June 2010 - August 2010
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Social Media, Event Planning, Social Media Marketing, Outlook, Marketing, Team Leadership, Market Research, Facebook, Time Management, Leadership, Fundraising, Higher Education, Photoshop, Data Analysis
Education
North Central College 2009 — 2013
Bachelor of Arts (B.A.), Finance, General
Munster High School 2006 — 2009
Diploma
Pentex Management December 2014 - Present
Metropolitan Family Services October 2014 - Present
Catena Capital July 2014 - Present
MBA Building Supply June 2013 - July 2014
UnitedHealth Group December 2009 - June 2011
Huron Consulting Group July 2008 - December 2009
Stockamp & Associates August 2007 - July 2008
AT&T Mobility 2007 - 2007
Education
Northwestern University - Kellogg School of Management 2012 — 2013
Master of Business Administration (M.B.A.), Finance and Strategy
North Dakota State University 2002 — 2006
BA, Business Administration
Cisco January 2015 - Present
Palo Alto Networks March 2013 - Present
Websense June 2009 - March 2013
Blue Coat Systems, Inc. July 2007 - June 2009
Citrix February 2007 - July 2007
Cisco Systems February 2006 - February 2007
Juniper Networks March 2004 - February 2006
AT&T Mobility August 2001 - March 2004
Cisco Systems April 2000 - August 2001
Lucent Technologies April 1997 - April 2000
Skills
WAN Optimisation, DLP, Firewalls, Security, Data Center, Storage Area Networks, Internet Security, Network Security, IPS, Cloud Computing, Data Security, VPN, Encryption, TCP/IP, Network Design, Checkpoint, Juniper, IP, Storage, Routing, Switches, Bluecoat, WAN, Cisco Technologies, Websense, IDS, Network Architecture, Antivirus, Network Engineering, Wireless Networking, IPv6, Information Security, DNS, Virtualization, OSPF, Cloud Security, Load Balancing, LAN-WAN, BGP, Sales Engineering, Routers, Endpoint Security, Vulnerability Management, SSL, QoS, Content Filtering, CISSP, Citrix, Intrusion Detection, IPSec
Education
Norfolk State Univeristy 1985 — 1989
BS, Electronics Engineering Technology
AT&T Mobility August 2008 - Present
AT&T August 2003 - August 2008
RP Communications October 2001 - July 2003
Skills
Team Leadership, Sales Management, Strategic Planning, Customer Relations, Employee Relations, Employee Management, Strategic Leadership, Organizational Structure, Microsoft Excel, Microsoft Office, Technology, Sales, Business Strategy, Goal Oriented
Education
Minnesota School of Business Online
Bachelor of Science, Business Management, 3.91
North Iowa Area Community College
General, General Studies, 4.0
Northeast Iowa Technical Institute
Interior Design and Merchandising, 4.0
AT&T Mobility August 2011 - Present
Kingsport Publishing Corporation November 2010 - August 2011
Durham Performing Arts Center May 2009 - July 2010
Skills
Customer Service, Social Media Marketing, Digital Marketing, Project Management, Salesforce.com, Marketing, Account Management, Sales, Advertising, Public Relations, Wireless, Telecommunications, Microsoft Word, Sales Operations, Social Media, CRM, Social Networking, Leadership
Education
North Carolina State University 2004 — 2009
Bachelor's degree, Project Management
Houma Armature Works & Supply March 2012 - Present
Axon Energy Products September 2011 - March 2012
Tire Centers, LLC August 2007 - July 2011
AT&T Mobility February 2004 - August 2007
Skills
Negotiation, Multi Tasking, Networking, Cognitive Assessment, Training, Project Management, Communication Skills, Sales, Customer Service, Project Planning, Quality Assurance, Leadership, Management, Process Scheduler, Contract Negotiation, Strategy, Business Planning, Contract Management, Procurement, Team Building, Operations Management, Team Leadership, Cross-functional Team..., Continuous Improvement, Program Management, Supply Chain Management
Education
LSU 2000 — 2002
Civil Engineering
Nicholls State University 1998 — 2000
STHS 1994 — 1998
Hearst Television November 2014 - Present
AT&T Mobility May 2013 - May 2014
Verizon Wireless October 2010 - May 2013
ALDO Group January 2010 - October 2010
Skills
Direct Sales, Sales Operations, Sales Process, Training, Technical Support, B2B, Customer Retention, Customer Experience, Customer Acquisition, Customer Service, Telecommunications, Microsoft Office, Quality Control, Communication Skills, Final Cut Pro, Public Relations, Corporate Communications, Account Management, Customer Satisfaction, Solution Selling, Call Centers, Sales Management, Sales Presentations, Selling, Advertising
Education
University of North Carolina at Greensboro 2005 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
North Carolina Agricultural and Technical State University 2005 — 2007
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Marriott International February 2015 - Present
Marriott International March 2014 - Present
Marriott International January 2011 - March 2014
AT&T Mobility March 2007 - March 2009
AT&T Mobility January 2000 - February 2007
O Henry Hotel July 1999 - December 1999
Homewood Suites Hotel May 1998 - June 1999
StudioPlus Hotel July 1996 - April 1998
Residence Inn by Marriott March 1994 - June 1996
Residence Inn by Marriott March 1992 - February 1994
Skills
Customer Satisfaction, Call Center, Customer Service, Coaching, Microsoft Office, Strategic Planning, Team Building, Process Improvement, Cross-functional Team..., Outlook, Lotus Notes, Management, Training, Access, Payroll, Project Planning, Hotels, Leadership, Sales, Call Centers, Team Leadership, Analysis
Education
North Carolina A&T State University 1981 — 1986
Bachelor of Science (B.S.), Business Administration, Management and Operations
Apple November 2014 - Present
Jay The Analyst May 2010 - Present
AT&T Mobility July 2009 - March 2014
Jay the Analyst Mobile 2012 - 2012
Hewlett-Packard May 2008 - August 2008
Hewlett-Packard May 2006 - August 2006
Hewlett-Packard May 2005 - August 2005
Skills
Web Development, Social Media, HTML, Networking, Entrepreneurship, internet marketing, Affiliate Marketing, Network Marketing, Online Marketing, Personal Development, Blogging, Program Management, Web Marketing
Education
North Carolina Agricultural and Technical State University 2004 — 2009
B. S, Computer Science
AT&T Mobility January 2009 - Present
Cottman Transmission May 2008 - December 2008
Skills
Technical Writing, Technical Communication, FrameMaker, Technical Documentation, Content Management
Education
North Carolina State University 2009 — 2011
MS, Technical Communication
Stony Brook University 1982 — 1987
Wells Fargo Advisors June 2014 - Present
Wells Fargo December 2012 - June 2014
GuthyRenker Fulfillment Services May 2011 - December 2011
AT&T Mobility June 2010 - August 2010
T-Mobile May 2007 - January 2009
Skills
Investment Planning, Investment Strategies, Investment Advisory, Financial Advisory, 401k Rollovers, Mutual Funds, Retirement Planning, College Savings Plans, Customer Service, Sales, Management, Customer Satisfaction, Sales Process, Selling, Training, Sales Operations, Strategic Planning, Recruiting, Team Leadership, Cold Calling, Social Media, Marketing Strategy, Account Management, Insurance, Microsoft Office, Finance, Public Speaking, PowerPoint, Marketing, Leadership, Investments, Portfolio Management, Loans
Education
North Carolina A&T State University 2006 — 2010
Business Administration and Management, General
Aerotek December 2012 - Present
AT&T Mobility August 2011 - December 2012
Austin Chamber Music Center September 2010 - August 2011
Austin Lyric Opera June 2010 - August 2011
Esperanza Community Services December 2006 - June 2010
Ravinia Festival September 2000 - May 2010
Skills
-Composed & copyrighted..., Recording Artist-Two..., Recipient of Sandy Ford..., Wrote & directed a play..., Founder of Sounds of..., Music, Nonprofits, Leadership, Piano, Recording, Marketing, Band
Education
Concordia University Chicago 2008 — 2009
Master of Education (M.Ed.), Elementary Education and Teaching
North Park Theological Seminary 1995 — 1999
Master's degree, Divinity/Ministry
North Park University 1990 — 1993
Bachelor's degree, Music Pedagogy/ Liberal Arts
AT&T April 2012 - Present
AT&T Mobility October 2010 - April 2012
Blackjack Express October 2004 - February 2007
Education
North Central Michigan College 2013 — 2015
Computer Programming
South Broward High School 1989 — 1993
T- Mobile October 2007 - Present
T-Mobile February 2006 - September 2007
AT&T Mobility August 2005 - January 2006
Vodafone January 2005 - July 2005
Vodafone May 2003 - December 2004
Aircom International October 2001 - April 2003
Lucent Technologies July 1999 - September 2001
Essar Telecom July 1998 - June 1999
Skills
RF Pre and Post Launch, RF, Performance Tuning, RF design, UMTS, LTE, HSPA, GSM, Radio Network..., TEMS Investigation, Actix, Asset Planing Tool, DAS Optimization, Microwave, Cellular Communications, Optimization, 2G, Mobile Devices, RF Design, RF Engineering, Network Optimization, 4G, 3G, Network Design, Telecommunications
Education
North Maharashtra University 1993 — 1997
BE, Electonics and Telecommunication
Essilor July 2014 - Present
Target July 2013 - Present
Ange'le' N. Simpson Foundation of Love January 2012 - Present
Ange'le's Designs April 1995 - Present
Organo Gold 2012 - 2012
AT&T Mobility August 1997 - May 2011
Skills
Customer Service, Coaching, Small Business, Entrepreneur, Leadership Development, New Business Development, Team Building, Strategic Planning, Sales, Entrepreneurship, Public Speaking, Marketing, Marketing Strategy, Team Leadership, Public Relations, Customer Satisfaction, Business Development, Leadership, Event Planning, Management, Event Management, Account Management, Retail, Social Media, Time Management, Training, Negotiation, Budgets, Recruiting, Social Media Marketing, Social Networking, Fundraising, Outlook, Online Marketing, Weddings, Marketing Communications, Nonprofits, Advertising, Program Management, Direct Sales, Research
Education
North Carolina Agricultural and Technical State University
AT&T Mobility May 2006 - Present
Dunwoody Baptist Church 2006 - 2015
Dunwoody Baptist Church 2006 - 2015
Dunwoody Baptist Church 2006 - 2015
AT&T Labs, Inc. 1995 - 2004
Bellcore 1984 - 1995
Bellcore January 1984 - May 1993
Bell Labs 1976 - 1983
Bell Labs February 1976 - May 1981
Skills
Engineering, Telecommunications, IP, Integration, Systems Engineering, Project Planning, Program Management, Testing, Project Management, Process Improvement, MS Project, Cross-functional Team..., Troubleshooting, Team Leadership, Analysis, Wireless, Strategic Planning, LTE, Networking, Ethernet, Mobile Devices, Cellular Communications, 4G, Network Design, VoIP
Education
Stanford University 1974 — 1975
MS
North Carolina State University 1968 — 1971
BS
AT&T August 2014 - Present
AT&T Mobility January 2014 - August 2014
AT&T Mobility September 2012 - January 2014
Allyis October 2011 - September 2012
Seattle Seahawks & Sounders FC September 2009 - November 2011
Seahawks & Sounders FC June 2009 - September 2009
Hyatt Regency Bellevue July 2008 - June 2009
Skills
Public Relations, Account Management, PowerPoint, Online Marketing, Customer Relations, Marketing, Communication, Microsoft Office, Microsoft Office..., Email Marketing, Social Media Marketing, Manage client..., Writing, SharePoint, Product Studio, WebTrends Analytics, Content Management, Marketing Communications, Event Management, Facebook, Content Strategy, Management, Digital Marketing, Online Advertising, Sales, SEO, CMS, Web Analytics
Education
Washington State University 2005 — 2008
Degree: Bachelor of Arts, Communication; an Emphasis in Advertising, Minor in Sports Management
Lorenzo de' Medici School 2007 — 2007
North Dakota State University 2003 — 2005
Communciations
Delta Air Lines May 2014 - Present
JPMorgan Chase May 2013 - May 2014
Microsoft October 2010 - January 2012
AT&T Mobility October 2007 - May 2010
Muckleshoot Casino 2005 - 2007
Skills
Mobile Devices, Customer Satisfaction, Product Marketing, Customer Experience, Solution Selling, Direct Sales, Account Management, Sales Process, Sales, Microsoft Office, Cloud Computing, Team Building, Selling, Sales Operations
Education
North Seattle Community College
Psychology
AT&T July 2015 - Present
AT&T Mobility November 2013 - June 2015
Skills
Graphic Design, Social Media, Project Management, Strategic Planning, Logo Design, Public Speaking, Retail, Photoshop, Sales, Customer Service, Team Building, Social Networking, Microsoft Office, Management, Leadership, Microsoft Excel, PowerPoint, Customer Experience, Training, Team Leadership
Education
University of Maryland University College 2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.0
North Carolina Agricultural and Technical State University 2004 — 2008
Bachelor of Science (B.S.)
AT&T Mobility February 2010 - Present
AT&T Mobility June 2000 - Present
Cingular Wireless August 2005 - February 2010
AT&T Wireless December 2003 - August 2005
Skills
Call Center, PowerPoint, Microsoft Word, Telecommunications, Wireless, Customer Retention, Customer Service, Troubleshooting, Cellular Communications, Customer Satisfaction, Mobile Devices, Microsoft Office, Windows, Sales, Team Leadership, Account Management, Networking, Technical Support, Microsoft Excel, Project Management, Customer Experience, Outlook, Process Improvement, Blackberry, Team Building, Visio, Cabling, Management, Customer Support, Direct Sales, Android, Organizational..., Sales Management, Training, Program Management, Cross-functional Team..., Leadership, Call Centers
Education
NC A&T SU
North Carolina Agricultural and Technical State University
Management Information Systems
LSU August 2014 - Present
LSU October 2013 - July 2014
Blockbuster February 2010 - May 2013
AT&T Mobility May 2005 - June 2009
Movie Gallery April 1999 - March 2005
Skills
Hiring, Management, Retail, Budgets, Store Management, Customer Service, Training, Customer Satisfaction, Employee Relations, Employee Training, Inventory Management, Microsoft Excel, Microsoft Word, People Skills, Human Resources, Performance Management, Time Management
Education
Nicholls State University 2009 — 2013
Human Resources Management, Human Resources
Progressive Insurance August 2014 - Present
JPMorgan Chase June 2011 - April 2014
AT&T Mobility November 2009 - October 2010
AT&T Mobility November 2007 - September 2009
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Project Management, Banking, Business Strategy, Team Leadership, Process Improvement, Team Building, Public Speaking, Coaching, Sales Operations, Accounting, Business Analysis, Financial Modeling, Negotiation, Sales, Training, Leadership
Education
North Carolina Wesleyan College 2001 — 2005
Bachelor of Arts (B.A.), Criminal Justice
EMC December 2013 - Present
EMC March 2012 - December 2013
EMC February 2011 - March 2012
Sprint/Nextel July 2010 - February 2011
Sprint/Nextel June 2009 - July 2010
AT&T Mobility March 2008 - October 2008
Cingular Wireless February 2006 - March 2008
Cingular Wireless April 2003 - February 2006
Skills
UMTS, GSM, Excel, PowerPoint, Word, Microsoft Word, Microsoft Excel, Analysis, Customer Service, Leadership, Management, Microsoft Office, Process Improvement, Software Documentation, Telecommunications, Testing, Troubleshooting, Wireless
Education
North Carolina Agricultural and Technical State University 1996 — 2001
Bachelor of Science, Manufacturing Systems
AT&T September 2015 - Present
AT&T December 2012 - Present
AT&T November 2010 - December 2012
AT&T Mobility June 2010 - November 2010
Skills
Leadership, MPLS, Selling, Direct Sales, Sales, Account Management, Cold Calling, Solution Selling, Unified Communications, VoIP, Telecommunications, Managed Services, Management, Cloud Computing, Co-location, Wireless, Ethernet, Telephony, New Business Development, IP, Data Center, T1, SIP, Sales Process, Customer Retention, Salesforce.com, Sales Operations, Call Centers, B2B, Networking, Mobile Devices, Sales Management, SaaS, Channel Partners, Professional Services, Public Speaking, Strategic Partnerships, Sales Presentations, Outside Sales, CRM
Education
North Park University 2006 — 2010
BS, Business & Economics; Marketing
Pike High School 2002 — 2006
Honors Diploma
Lerner Publishing Group December 2014 - Present
Xora, Inc. October 2011 - December 2014
Sprint Nextel September 2009 - October 2011
Wells Fargo Bank September 2008 - September 2010
Wells Fargo September 2008 - September 2009
RadioShack June 2008 - September 2008
Trumpet Mobile February 2008 - June 2008
AT&T Mobility August 2005 - February 2008
AT&T August 2005 - February 2008
Look Sharp May 2002 - February 2005
Skills
Sales, Training, Management, Retail, Customer Service, CRM, Coaching, Time Management, Microsoft Excel, Mobile Devices, Merchandising, Interviews
Education
North Hennepin Community College 2008 — 2009
Desktop Publishing and Web Design Certificates
North Hennepin Community College 2007 — 2008
University of Wisconsin-Oshkosh 2000 — 2005
Economics
University of Wisconsin-Oshkosh 2000 — 2005
Marketing
University of Wisconsin-Oshkosh 2000 — 2005
Bachelor, Business Administration; Marketing and Economics; Business Law
Charter Business December 2013 - Present
Care Cycle Solutions May 2012 - January 2013
Cardinal Health January 2011 - May 2012
Terrebonne Homecare Inc. August 2009 - January 2011
AT&T Mobility June 2004 - September 2009
Skills
Management, Sales, Routers, Direct Sales, Managed Services, Sales Operations, Account Management, Telecommunications, Sales Process, Unified Communications
Education
Nicholls State University 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Capital One August 2015 - Present
Capital One January 2015 - July 2015
Capital One January 2013 - January 2014
Capital One March 2011 - January 2013
AT&T Mobility January 2008 - April 2011
Skills
Customer Service, Microsoft Office, Banking, Management, Social Networking, Microsoft Excel, Process Improvement, Financial Analysis, Public Speaking, Marketing, Consumer Lending, CRM, Credit, Leadership, Mortgage Lending, Call Centers, Loans, Sales, Customer Experience, Team Leadership, Retail Banking, Financial Services, Credit Cards, Social Media, Retail, Time Management, Finance, Team Building, Relationship Management, Cross Selling, Sales Management, Cash Management
Education
River Parishes Community College 2009 — 2011
Nicholls State University 2005 — 2008
AT&T June 2006 - Present
AT&T Mobility 2006 - Present
Desert Mortgage March 2005 - May 2006
Carteret Mortgage January 2002 - March 2005
Skills
Wireless, Solution Selling, Telecommunications, MPLS, Direct Sales, Customer Retention, Sales Process, Cold Calling, Blackberry, Sales Operations, B2B, Sales Presentations, Customer Satisfaction, Account Management, Sales Management, Mobile Applications, Client Counseling, Team Building, Team Leadership, Exceptional verbal, Proposal Writing, Sales Funnel..., Leadership, Managed Services, Unified Communications, Cellular Communications, Management, VoIP
Education
Normandale Community College 2000 — 2010
Associate's degree, General Studies
Normandale Community College 2001 — 2006
North Dakota State University May 2014 - Present
That Dane Dogsitter 2010 - Present
Harley-Davidson of Fargo February 2014 - April 2014
AT&T Mobility May 2005 - February 2014
AmericInn Lodge & Suites September 2004 - May 2005
Skills
Telecommunications, Customer Service, Sales, Customer Satisfaction, Account Management, Sales Operations, Wireless, Call Centers, Customer Retention, Microsoft Office, Direct Sales, Management, Retail, Cold Calling, Team Leadership, VoIP, Customer Relations, Sales Management, Customer Experience, Training, Team Building, New Business Development, Solution Selling, Marketing, Problem Solving, Salesforce.com, Cellular Communications, Forecasting, B2B, Managed Services, Mobile Devices, Selling, Teamwork, Time Management, Coaching, Telephone Skills, Typing, Sales Support, Scheduling, Administrative Support, Inventory Management, JD Edwards, Equipment Operator, Avaya Technologies, Animal Care
Education
North Dakota State University 2005 — 2008
B.S., Business Administration
The University of North Dakota 2004 — 2005
Generals
AT&T Mobility June 2011 - Present
AT&T Mobility September 2008 - June 2011
TeleTech May 1998 - July 2006
Skills
Call Center, Customer Experience, Program Management, Leadership Development
Education
North Carolina State University
Graduate work, English
West Virginia University
B.A., Psychology
By Light Professional IT Services August 2015 - Present
Carrot-Top Industries, Inc. April 2013 - May 2015
Carrot-Top Industries, Inc. August 2011 - April 2013
Carrot-Top Industries, Inc. January 2012 - December 2012
AT&T Mobility December 2010 - August 2011
Incheon Metropolitan Office of Education August 2009 - November 2010
Jarman Financial Services April 2007 - August 2009
Red Lobster May 2001 - August 2009
Skills
Customer Service, Microsoft Office, Active Directory..., PCI Standards, Windows Server, VMware Infrastructure, Program Management, Training, Networking, Security, Management, Marketing
Education
North Carolina State University 2004 — 2008
B.S., Business Administration, Finance, Accounting
Keller Williams Realty, Inc. February 2015 - Present
AT&T MOBILITY August 2003 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, Team Building, Microsoft Office, Training, Social Networking, Leadership, PowerPoint, Public Speaking, Outlook, Strategic Planning, Coaching, English
Education
North Carolina Agricultural and Technical State University 2002 — 2006
Bachelor of Arts (BA), Broadcast Journalism, 3.5
Wells Fargo Advisors, LLC August 2012 - Present
EvenICanTrade.com May 2011 - April 2012
Verizon Wireless 2008 - 2011
AT&T Mobility May 2004 - June 2008
U.S. Army Reserve November 1999 - November 2007
Skills
Business Planning, Sales Operations, Customer Experience, Account Management, Sales Presentations, Strategic Planning, Marketing Strategy, Inventory Management, PeopleSoft, Strategic Leadership, Capital Budgeting, Mobile Communications, Web Design, Logistics Management, Collaborative Problem..., Organization, Master Scheduling, Microsoft Technologies, Common Sense, Creative Solutions, Financial Services
Education
Norfolk State University 2002 — 2006
Bachelor of Arts (BA), Communication and Media Studies
NHL Ottawa Senators September 2014 - Present
Tropic Beauty June 2014 - Present
Upstaged P.P.S April 2013 - Present
Ruff Around The Edges August 2011 - Present
Guardhouse August 2012 - January 2013
State Farm February 2011 - August 2012
TND Enterprise August 2009 - February 2011
Frenchies Chevrolet May 2007 - August 2009
AT&T Mobility September 2005 - May 2007
Skills
Property & Casualty..., Insurance, Marketing, General Insurance, Marketing Communications, Email Marketing, Social Media Marketing, Marketing Strategy, Homeowners, Event Planning, Advertising, Management, Sales, Sales Management, Selling, Customer Service, Leadership, Public Speaking, Social Networking, New Business Development, Microsoft Office, Strategic Planning, Team Building
Education
State University of New York College at Potsdam 2006 — 2007
Business Administration, Management and Operations, Marketing
Massena Central High School 2002 — 2005
North Country Community College
Business, Management, Marketing, and Related Support Services
AT&T Mobility December 2007 - Present
Skills
Management, Performance Management, Customer Service, Telecommunications, Coaching, Team Leadership, Project Management, Sales, Call Centers, Leadership, Wireless, Vendor Management, Account Management, Customer Satisfaction, Microsoft Office, Team Management, Customer Experience, Process Improvement, Training, Team Building
Education
North Carolina Agricultural and Technical State University 1996 — 2001
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Emsley A Laney High School
U.S. Cellular December 2013 - Present
State Farm March 2013 - December 2013
AT&T Mobility April 2011 - February 2013
Tech Mahindra April 2011 - February 2013
L&T Infotech February 2007 - March 2011
Intelligent Quotient System (P) Ltd. June 2005 - February 2007
Skills
Software Project..., Data Warehousing, Business Intelligence, Agile Methodologies, Kanban, Scrum, Business Objects, Cognos, SDLC, Requirements Gathering, Requirements Analysis, QlikView, ETL, Databases, PL/SQL, Oracle, Performance Tuning, Crystal Reports, Informatica, User Acceptance Testing, Teradata, Data Modeling, Database Design, Data Migration, Master Data Management, Unix
Education
National Institute of Business Management, Chennai (India) 2014 — 2015
Master's Degree, Business Administration and Management, General, First Class
North Maharashtra University 2001 — 2005
Bachelor of Engineering (B.E.), Civil Engineering, First Class
Dr. Panjabrao Deshmukh Polytechnic, Amravati (India) 1998 — 2001
Diploma, Civil & Rural Engineering, First Class
New High School, Belpura Branch, Amravati (India) 1992 — 1998
High School, Secondary School Certification, First Class
AT&T February 2015 - Present
AT&T March 2014 - Present
AT&T Mobility September 2012 - February 2014
OfficeMax June 2007 - September 2012
Target August 2010 - 2011
Skills
Sales, Store Management, Retail Sales, Merchandising, Customer Service, Loss Prevention, Inventory Management, Inventory Control, Store Operations, Data Entry, Retail, Customer Satisfaction, Sales Management, Sales Process, Customer Retention, Sales Operations, Direct Sales, Team Building, Leadership, Management, Team Leadership, Training, Solution Selling, Telecommunications, Sales Presentations, Strategic Planning, Customer Experience, Wireless, Account Management, Employee Training, Social Networking, Cold Calling
Education
North Dakota State University 2008 — 2013
Bachelor of Science (BS), Political Science and Government
AT&T Mobility November 2012 - Present
AT&T Global Services November 2010 - November 2012
The Ballantyne Hotel and Lodge June 2006 - December 2009
Skills
Microsoft Office, Customer Service, Sales, Marketing, Retail, Account Management, Sales Operations, Social Networking, Customer Satisfaction, Time Management
Education
North Carolina State University 2007 — 2010
Thrive Communities, Inc. August 2015 - Present
Indigo Real Estate Services, Inc June 2014 - August 2015
Azumano International June 2013 - June 2014
AT&T Mobility February 2013 - June 2013
AT&T November 2010 - February 2013
GEOS July 2008 - April 2010
Hensley & Company PA June 2007 - August 2007
Skills
Project Management, Sales, Management, Public Speaking, Intercultural..., Japanese, Positivity, Outstanding time..., Organizational..., Program Coordination, Building Relationships, Japanese culture, Event Planning, English, Customer Satisfaction, Teaching English as a..., ESL, Higher Education, Tutoring, Language Teaching, Teaching, Curriculum Development, Curriculum Design, Editing, Explaining, Time Management
Education
University of Florida 2004 — 2008
Bachelor of Arts, East Asian Language and Literature - Japanese
North Seattle Community College
Accounting
Ochsner Health System August 2013 - Present
Gap Inc./Banana Republic June 2013 - January 2014
Entergy Services, Inc. June 2010 - August 2013
Entergy Services, Inc. December 2007 - June 2010
AT&T Mobility November 2003 - December 2007
Gap Inc./Old Navy September 2001 - October 2003
Skills
Microsoft Excel, MS Excel Pivot Tables, Microsoft Office, Access, PeopleSoft, Citrix, Accounting, Account Reconciliation, Financial Accounting, Accruals, Financial Analysis, Financial Reporting, Multi Tasking, Budget Process, Budget Monitoring, Microsoft Word, Problem Analysis, Problem Solving, Corporate Aircraft, Affiliate Relations, Utility Industry, FERC, US GAAP, SOX Compliancy, Cisco VPN, Data Analysis, Regulatory Requirements, Regulatory Filings, Remedy Software, Time Management, EPM, Cognos, Project Management, Databases, Database Design, Expense Allocation, Business Overhead..., Fixed Asset Depreciation, Business Process..., Oracle Applications, Financial Statements
Education
Nicholls State University 2007 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.636
Nicholls State University 2003 — 2007
Bachelor of Science (BS), Accounting, 3.568
AT&T MOBILITY May 2009 - June 2014
Verizon Global Network Solutions September 2005 - April 2009
Qwest Communications September 1999 - January 2004
Skills
Project Management, Network Engineering, Crystal Reports, DS3, SS7, Six Sigma, Lotus Notes, TIRKS, Project Coordination, Customer Service, DWDM, UMTS, Strategic Planning, PSTN, E-911, Microsoft Office, Mobile Telephony, MS Office Suite, Granite Work - Client,..., NOC Workforce..., IRIS, NISE, Verizon CSG, VFO, ACORN, CTS (Remedy), Project Mangement, Mobile..., OCN, Cell Sites, E911, Self-Taught Web Designer, Ethernet, Metro Ethernet, Ran Wireless Network, Fast learner, Problem solver, Contract review and..., Visionary, Organized, Creative, EPLS WAN, Results-oriented, Inventory control, Skilled multi-tasker
Education
Huthwaite Innovation Institute 2013 — 2013
Certification for successfully completing The LEAN Design Innovation Certification Program, Lean Design Innovation Certification Program
Aveta Business Institute 2012 — 2013
Certification, Six Sigma Greenbelt
The George Washington University 2001 — 2003
MS, Engineering Management
Norfolk State University 1993 — 1998
BS, Management Information Systems
University Maryland, Baltimore County
CCNA (Routing and Switching)
University Maryland, Baltimore County
CISSP (Network Security)
Liberty Mutual Insurance October 2012 - July 2013
AAA Southern New England June 2008 - October 2011
Horace Mann June 2007 - April 2008
Commerce Insurance May 2003 - May 2007
Pegasus Satellite Television June 2000 - May 2003
AT&T Mobility April 1998 - May 2000
Skills
Insurance, Claim, Customer Service, Property, Umbrella Insurance, Commercial Insurance, Life Insurance, General Insurance, Homeowners, Sales, Term Life Insurance, Liability, Commercial Lines, Microsoft Excel, Whole Life, Microsoft Office, Customer Retention, Outlook, Training, Property Damage, Coaching
Education
Nichols College 2004 — 2006
Business
Spanish River Community High School 1983 — 1987
Arctic Cat March 2013 - Present
AT&T Mobility August 2006 - March 2013
Best Buy May 2004 - December 2006
Skills
Home Theater, Computers, Management, Consumer Electronics, Outside Sales, Direct Sales, Customer Satisfaction, Sales, Customer Experience, Sales Process, Retail, Merchandising, Sales Management, B2B, Account Management, Selling
Education
North Hennepin Community College 2007 — 2010
Associates in Applied Science, Marketing
St. Cloud State University 2008 — 2009
Associates in Applied Science, entrepreneurship
HUMAN SERVICE August 2008 - Present
YMCA August 2007 - July 2008
AT&T Mobility 1999 - 2006
Skills
Organization, Multi-tasked, Crisis Intervention, Supportive Counseling, Education, Assessment Skills, Interpersonal Skill, Case Managment, Hospitals, Clinical Research, Interventions, Mental Health, Plannning, Psychosocial, Psychotherapy, Technology Needs..., Treatment, Public Speaking, Case Management
Education
Norfolk State University 2005 — 2007
Masters of Arts in Urban Education, School Counseling
Norfolk State University 2003 — 2005
Bachelor of Arts (BA), Psychology
Raycom Media March 2014 - Present
The White House September 2014 - December 2014
CB&I February 2011 - March 2013
River Parishes Community College March 2010 - February 2011
AT&T Mobility April 2007 - December 2008
Skills
Internal Communications, Public Relations, Press Releases, Editing, Broadcast, Marketing Communications, Communication, Corporate Communications, Strategic Communications, Crisis Communications, Political Communication, Communication Skills, Journalism, Broadcast Journalism, Interviews, Speech Writing, TV News Production, Video Editing, Community Outreach, Fundraising, Nonprofits
Education
Southern University Law Center 2011 — 2015
Doctor of Law (J.D.)
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2015
Master of Public Administration (MPA)
Nicholls State University 2005 — 2009
Bachelor of Arts (B.A.), Mass Communication
JPMorgan Chase October 2013 - May 2015
JPMorgan Chase September 2011 - October 2013
AT&T Mobility February 2011 - July 2011
Seattle Chinese Times November 2009 - February 2011
Macy's September 2010 - December 2010
UW Foster School of Business September 2009 - December 2009
UW West Campus Children's center December 2008 - March 2009
Vital Tea Leaf June 2006 - July 2008
Skills
Event Planning, Relationship Management, Project Team Management, Marketing Research, Strategic Negotiations, Sales Leadership..., Solution Selling, Advertising, Creative Work, Public Speaking, Opening New Accounts, Sales, Customer Experience, Data Analysis, Credit Cards, Small Business, Wire Transfers, Management, Retail Banking, Selling, Time Management
Education
University of Washington 2008 — 2010
Bachelor of Arts, Communication
North Seattle Community College 2006 — 2008
AA Degree
Sprint January 2013 - March 2014
AT&T Mobility September 2010 - March 2012
Ericsson January 2010 - June 2010
Nortel September 2009 - November 2009
Nortel May 2009 - September 2009
NicholasVerSteeg Communication Services, LLC January 2006 - March 2009
Nortel Networks 1995 - 2005
Nortel Networks 1995 - 2005
Skills
Project Management, Network Integration and..., Wireless Networking, GSM, UMTS, IP, 3G, Wireless, VoIP, Troubleshooting, Switches, 2G, Telecommunications, Unix, Technical Support, SIP, LTE, 4G, TDM, Ethernet, Integration, T1, SS7, Telephony, Networking, CDMA, Testing
Education
Wake Technical Community College 2014 — 2014
Techskills 2005 — 2007
Certifications
North Carolina State University 1985 — 1987
The Container Store August 2010 - December 2010
AT&T Mobility September 2008 - May 2009
UMGD November 2006 - July 2008
UNIVERSAL MUSIC AND VIDEO DISTRIBUTION 1999 - 2008
UMGD July 2002 - November 2006
UMGD October 2000 - July 2002
UMGD July 1999 - October 2000
Skills
Online Marketing, Dreamweaver, Digital Marketing, Photoshop, Marketing, Music, Web Design, Flash, Music Industry, Promotions, A&R, Entertainment, Retail
Education
North Carolina State University 1989 — 1994
AT&T Mobility February 2012 - Present
Tyree Inc. June 2010 - March 2011
Cricket Holdings May 2007 - January 2009
Fitness EM, LLC October 2005 - April 2006
BWP Distributors, Inc. September 2003 - September 2005
Education
Nichols College 1992 — 1997
B.S., Management
AT&T GBS GLOBAL CUSTOMER SERVICE August 2013 - Present
AT&T Mobility December 2009 - August 2013
BellSouth - BAPCO January 2008 - December 2008
BellSouth-BAPCO September 2006 - December 2007
BEST EXECUTIVES REALTY April 2005 - September 2006
BELLSOUTH CORPORATION July 2003 - April 2005
INNOLOG CORPORATION August 2002 - December 2002
Nortel Networks January 1999 - January 2002
Automatic Call Distribution Systems January 1990 - January 1999
Skills
Telecommunications, Process Improvement, SDLC, Management, Training, Team Management, Sales, SQL, Sales Management, Coaching, Databases, Sales Process, Wireless, Vendor Management, Program Management, VoIP
Education
North Carolina Agricultural and Technical State University 1983 — 1988
Bachelor of Science, Computer Science
Michael Sheldon Reed Design 1994 - Present
State of Arizona September 2014 - Present
University of Phoenix March 2014 - August 2014
DHL November 2013 - January 2014
Ricoh Americas Corporation June 2013 - September 2013
Houston Chronicle January 2011 - August 2012
AT&T Mobility May 2010 - June 2010
The Arizona Republic February 2006 - February 2010
Dominion Enterprises October 2004 - February 2006
Senator Promotional Group USA, Inc. (was Dart Manufacturing) October 2003 - January 2004
Skills
Logo Design, Inserts, InDesign, Adobe Creative Suite, Brochures, Advertising, Graphics, Layout, Photoshop, QuarkXPress, Posters, Illustrator, Adobe Acrobat, Corporate Identity, Mac, Typography, Flyers, Corporate Branding, Business Cards
Education
North Carolina State University 1998 — 1999
Graduate program, Graphic Design
University of Arizona 1990 — 1993
BFA, Graphic Design
University of California, Davis 1988 — 1990
Design
AT&T April 2013 - Present
AT&T Mobility June 2011 - April 2013
AT&T July 2008 - June 2011
AT&T August 2006 - July 2008
SpartanPanther Holdings, LLC 2004 - 2008
Daimler 2001 - 2005
AIGM 2000 - 2001
Marsh 1999 - 2000
Mellon Bank 1997 - 1999
City of Wilmington 1996 - 1997
Skills
Strategy, Finance, Management, Strategic Planning, Analysis, Sales Operations, Marketing, Competitive Analysis, Budgets, Financial Analysis, Leadership, Marketing Strategy, Product Management, Problem Solving, Market Research, Corporate Finance, Competitive Intelligence, Forecasting, Team Building, SEM, Advertising, Cross-functional Team..., Process Improvement, Business Development, Strategic Financial..., Vendor Management, Project Management, Access, Business Planning, Entrepreneurship, Multi Tasking, Property Management, Project Planning, Product Development, Financial Planning
Education
Wilmington University 1995 — 1998
MBA, Business Administration
Norfolk State University 1991 — 1994
BS, Finance
Premier, Inc December 2014 - Present
Premier, Inc. March 2011 - December 2014
Premier, Inc. May 2009 - March 2011
Teleflex Medical July 2004 - May 2009
AT&T Mobility 1999 - 2001
Skills
Process Improvement, Cross-functional Team..., Sourcing, Supply Chain, Contract Negotiation, Medical Devices, Supply Chain Management, Supply Management, Purchasing, Strategic Planning, Data Analysis, Procurement, Business Process..., Project Management, Global Sourcing, Vendor Management, Leadership, Program Management, Cognos, SAP BW, iOS development, JavaScript, HTML scripting, Advanced CSS
Education
North Carolina State University 1995 — 1999
BA
North Carolina State University 1995 — 1999
Bachelor's degree
AT&T Mobility December 2007 - Present
Glow Networks April 2007 - December 2007
Nortel April 1984 - April 2007
Skills
CDMA, LTE, WCDMA, GSM/EDGE, RF Interference..., Optimization, Integration, Networking, RAN, RF Engineering
Education
North Carolina Central University 1986 — 1998
Completed 64 credit hours for BSCE
North Carolina State University 1974 — 1975
worked on BS, Computer Science
Shake Shack February 2013 - Present
Shake Shack February 2012 - February 2013
P.F. Chang's China Bistro August 2004 - February 2012
P.F. Chang's China Bistro May 1999 - August 2004
AT&T Mobility September 1997 - May 1999
Skills
Food, Restaurant Management, New Restaurant Openings, Restaurants, Food, Food Service, Hospitality, Multi-unit, P, Hospitality Management, Food Safety, Team Building, Marketing, General Awesomeness, Culinary Skills, Leadership, Menu Development, Payroll, Quality Management, Time Management, Multi-Unit, Food & Beverage, Catering
Education
North Carolina State University 1996 — 2001
Millbrook High School 1992 — 1996
CAN Capital 2015 - Present
SunTrust Bank 2011 - 2014
The Home Depot 2009 - 2011
The Results Companies 2007 - 2009
AT&T Mobility 2005 - 2007
Sprint Nextel 1999 - 2005
Skills
Forecasting, Workforce Management, Vendor Management, Call Center Development, Analysis, Avaya, Account Management, Call Center, Change Management, Customer Satisfaction, Management, BPO, Business Process..., CRM, Call Centers, Customer Experience, Customer Retention, Data Analysis, Direct Sales, Employee Benefits, Leadership, Human Resources, Operations Management, Outsourcing, Performance Management, Process Improvement, Program Management, Project Planning, Recruiting, Quality Assurance, Requirements Analysis, Training, SDLC, Sales, Strategic Planning, Team Building, Team Leadership, Visio, Business Analysis, Banking, Team Management, Telecommunications, Coaching, Analytics, Software Documentation
Education
North Carolina Agricultural and Technical State University
Bachelor of Science (B.S.), Business Administration / Marketing
AT&T Wireless (old Cingular) April 2008 - Present
AT&T Mobility 2008 - Present
Skills
SDLC, PL/SQL, Telecommunications, Unix, Requirements Analysis, SQL, Solaris, Wireless, Business Analysis, Vendor Management, Linux, Oracle, Databases, Disaster Recovery, Business Intelligence, Testing, Software Development, Troubleshooting, Integration, Program Management, Microsoft SQL Server, LTE, Perl, Data Center, System Administration
Education
North Carolina State University 1989 — 1993
Bachelor of Science (BS), Computer Science
Proven Leader in Telecommunication that delivers results February 2015 - Present
AT&T Mobility January 2011 - February 2015
TEKsystems October 2007 - January 2011
Proxim Wireless August 2002 - June 2007
Agere Systems August 2001 - August 2002
Solectron October 2000 - July 2001
MCMS Inc February 1998 - October 2000
Skills
Wireless, LTE, Telecommunications, Vendor Management, Ethernet, VoIP, Cellular Communications, Engineering, Program Management, TDM, VoLTE, Process Improvement, Application Development, Championing Change, Six Sigma, Network Architecture, IP, Cross-functional Team...
Education
North Carolina State University 1991 — 1996
BS, Industrial Enginering
Coldwell Banker, The Amelia Group April 2006 - Present
Performance Partnering February 2005 - April 2006
Alltel Information Services April 1996 - March 2005
Fidelity Information Services 1998 - 2005
High Museum of Art 1998 - 2001
High Museum of Art 1998 - 2001
AT&T Mobility 1998 - 2000
Eclipsys 1996 - 1998
DeWolff, Boberg & Associates, Inc. 1987 - 1995
DeWolff, Boberg & Associates, Inc. 1987 - 1995
Skills
Commercial Real Estate, Real Estate, Negotiation, Residential Homes, Real Estate Transactions, Mortgage Lending, Condos, Process Improvement, Contract Negotiation, Investment Properties, Property, Project Management
Education
North Carolina State University 1982 — 1987
BSIE, Industrial Engineering
Asheville High School
AT&T October 2014 - Present
AT&T Mobility March 2014 - October 2014
AT&T Mobility 2009 - March 2014
Cingular Wireless 2005 - 2009
BellSouth Mobility March 1997 - December 2004
Skills
Sonet, DACS, Ethernet, T1 Transport, Network Design, Network Architecture, Backhaul, Microwave Systems, Microwave, T1, SDH, Telecommunications..., UMTS, LTE, Cellular Communications, Switches, CDMA, Wireless, 4G, RAN, Fiber Optics, Telecommunications
Education
North Carolina State University 1975 — 1979
BS, Electrical Engineering
Concord Senior High School 1973 — 1975
AT&T Principal Technical ArchitectATT2008 - Present
AT&T Mobility 2008 - Present
AT&T Mobility (formerly Cingular Wireless) 2007 - Present
AT&T Wireless 1999 - Present
AT&T 1997 - 2009
Cingular Wireless 2004 - 2007
Education
North Dakota State University 1984 — 1988
AT&T Mobility April 2011 - Present
Skills
Network Engineering, Wireless Networking, Unix, Telecommunications, BMC Remedy, Computer Network..., GSM, Cellular Communications, Integration, Networking, Troubleshooting, UMTS, Wireless, Active Directory, T1, Microsoft Office, IP, Ethernet, TCP/IP, LTE
Education
North Carolina Central University 1995 — 2000
BBA, Computer Information Systems
AT&T Mobility ManagerAT&T1996 - 2007
Education
North Carolina Agricultural and Technical State University 1987 — 1993
AT&T Mobility October 2010 - Present
AT&T Mobility July 2009 - October 2010
AT&T Mobility July 2009 - October 2010
AT&T Mobility May 2005 - July 2009
Skills
Wireless, Customer Service, Account Management
Education
Normandale Community College 1999 — 2001
Tryon Solutions December 2009 - Present
AT&T Mobility 2006 - 2010
RedPrairie May 2006 - December 2008
Skills
SQL, ERP, Java, Management, Integration, Databases, Business Analysis, Microsoft SQL Server, Program Management, Requirements Analysis, Software Project..., Supply Chain, Testing, XML, Warehouse Management, Project Management
Education
North Carolina State University 2002 — 2006
AT&T Mobility September 2011 - Present
AT&T July 2008 - September 2011
AT&T Mobility May 2005 - October 2008
Skills
Vendor Management, Telecommunications, Team Leadership, Process Improvement, Cross-functional Team..., Forecasting, Wireless, Finance, Program Management, Business Process..., Project Planning, Competitive Analysis, Budgets, Contract Negotiation, Sarbanes-Oxley Act, Mergers & Acquisitions, Accounting, Business Analysis, Leadership, Financial Analysis, Business Strategy, Start-ups, New Business Development, Sales Management, Software Documentation, Business Planning, Strategic Planning, Visio, Financial Modeling, Management, Financial Reporting, Sales Operations, Customer Service, Analysis, Project Management, Integration, Product Management, Mobile Devices, Account Management, Operations Management, Access, Training, Change Management, PMP, Team Building, Negotiation, Sales, Six Sigma, Business Development, Variance Analysis
Education
North Central College 1990 — 1994
Bachelor's degree, Accounting
Duke Energy Corporation February 2010 - Present
SRA International April 2009 - February 2010
AT&T Mobility October 2007 - February 2009
Dynapp Inc. January 2007 - October 2007
Synovus Financial August 2005 - April 2007
Skills
AJAX, JavaScript, DHTML, MySQL, CSS, Apache, XHTML, Microsoft SQL Server, IIS, ColdFusion, XML, SOAP, Web Services, jQuery, SQL
Education
North Carolina State University 1999 — 2004
Bachelors, Computer Science
Collabera August 2011 - Present
AT&T Mobility 2011 - 2013
Dell Services November 2009 - June 2012
Perot Systems January 2008 - November 2009
BearingPoint 2004 - 2007
Ben E. Keith 2002 - 2004
Federal Reserve Bank 2001 - 2002
Federal Reserve System 2001 - 2002
Seer Technology 1994 - 1999
Education
North Carolina State University
Thomas Edison State College
The City of Mansfield, Ohio May 2013 - Present
Bridge Logistics, Inc. February 2013 - April 2013
Freedom Wireless May 2012 - February 2013
ATT Mobility November 2007 - August 2010
Skills
Cellular Communications, Wireless, Mobile Devices, Direct Sales, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience, Account Management, Sales, Sales Management, Customer Service, Sales Operations, Cold Calling, Retail Sales, Technical Support, Negotiation, Firearms, Personalization
Education
North Central State College 2008 — 2012
Legal Studies, General
The Ohio State University 2006 — 2007
History
AT&T Mobility February 2009 - Present
LCC June 2007 - January 2009
WFI February 2000 - May 2007
BPL Mobile December 1995 - January 2000
Skills
UMTS, GSM, CDMA, RF Engineering, RF, Cellular Communications, Network Design, LTE, Financial Management, Equity Evaluation, Network Performance
Education
North Carolina State University 2011 — 2013
Master of Business Administration (MBA)
University of Calicut 1991 — 1995
B Tech.
Aramark Uniform Services October 2014 - Present
Aramark Uniform Services September 2013 - October 2014
DYMO May 2012 - November 2012
Goodyear Tire and Rubber Co December 2007 - January 2012
AT&T Mobility January 2000 - January 2007
AT&T Mobility January 2000 - January 2005
Wal-Mart Stores January 1996 - January 2005
Skills
Tires, Rubber, 5S, Continuous Improvement, Kaizen, Kanban, Manufacturing, Management, JIT, Customer Service, Customer Satisfaction, Team Leadership, Key Performance..., Team Building, Payroll, ISO, Manufacturing..., Coaching, Sales, Team Management, Root Cause Analysis, Automotive, Troubleshooting, Purchasing, Logistics, Operations Management, Leadership, Supervisory Skills, Customer Experience, Microsoft Word, Microsoft Excel, Microsoft Office, Technical Support, Quality Assurance, Cross-functional Team..., Call Centers, Software Documentation, Project Planning, Project Management, Six Sigma, Training, Process Improvement, Inventory Management, Product Development, Leadership Development, Strategic Planning, Change Management, SAP
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master's degree, Project Management
Strayer University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, 3.81
North Carolina Agricultural and Technical State University
BS, Mechanical Engineering
AT&T Mobility November 2011 - Present
Education
Nicholls State University 2000 — 2004
Bachelors, Government
AT&T May 2011 - Present
AT&T May 2007 - May 2011
AT&T Mobility 2011 - 2011
Pacifica/Hallmark Wireless October 2004 - March 2006
Pacifica/Hallmark Wireless April 2003 - October 2004
Books-A-Million October 1999 - May 2003
Skills
Telecommunications, Direct Sales, Customer Satisfaction, Customer Retention, Wireless, Sales Management, Quotas, Account Management, Sales Operations, Sales, Customer Experience, Managed Services, Solution Selling, Retail Sales, Customer Service, Sales Process, Mobile Devices, Microsoft Office, Team Leadership, Team Building, VoIP, Cold Calling, Cross-functional Team..., Cellular Communications, Management, Mobile Technology, Strategic Planning, Project Management, B2B, Vendor Management, Networking, Mobile Communications, Public Speaking, PowerPoint, Sales Presentations
Education
North Carolina Central University 2008 — 2010
Business Administration, Management
AT&T Mobility January 2000 - March 2009
Skills
Budgets, Customer Service, Management, Sales, Account Management
Education
North Carolina Agricultural and Technical State University 1981 — 1986
Bachelor of Science, Finance
AT&T Mobility April 2014 - Present
AT&T Mobility June 2011 - April 2014
AT&T Mobility June 2010 - June 2011
Alltel Wireless December 2008 - June 2011
Verizon Wireless August 2004 - December 2008
Skills
Wireless, Direct Sales, Solution Selling, Mobile Devices, Customer Retention, Telecommunications, Customer Experience, Channel, Customer Satisfaction, Salesforce.com, Managed Services, Sales, New Business Development, Product Management, Customer Service, Team Building, Mobile Technology, Team Leadership, 4G, Wireless Broadband, Problem Solving, Cellular Communications, M2M, B2B, Account Management, VoIP, Call Center, Quotas, Mobile Applications, Retail, Sales Presentations, Vendor Management, Broadband, CDMA, Enterprise Mobility, EVDO, LTE, Mobile Communications, Management, Coaching, Smartphones, Store Management, WiFi, Unified Communications, IP, Blackberry, Wireless Networking, Cloud Computing, Ethernet, CRM
Education
University of Mary 2013 — 2016
Master of Business Administration (MBA), Management
North Dakota State University 2001 — 2006
Physical Education Teaching and Coaching
Valley City State University 2001 — 2006
B.S., Elementary Education
Shaklee Corporation January 2008 - Present
Acosta Sales and Marketing July 2014 - September 2014
MNET December 2013 - March 2014
AT&T Mobility May 2011 - September 2013
Field Research Services June 2010 - May 2011
The Sportsman's Guide September 2010 - January 2011
Advantage Sales & Marketing April 2010 - September 2010
NCIM June 2009 - September 2010
Kelly Services December 2008 - April 2009
Slim4Life April 2007 - November 2007
Skills
Typing Speed is 65 wpm, 10 key skills (approx..., Great Interpersonal..., Professional Image, Phone Etiquette, Microsoft Word, Microsoft Excel, Outlook, Adobe Acrobat, Call Centers, Nutrition, Customer Service, Supplements, Lifestyle, Sales, Public Speaking, Team Building
Education
Normandale Community College
AA
NetApp October 2014 - Present
Biogen Idec June 2008 - January 2010
Manpower (IBM) October 2007 - April 2008
AT&T Mobility August 2005 - August 2007
Adecco (Biomerieux) September 2004 - October 2005
WorldCom August 2000 - December 2002
Judges Staffing (Glaxo Wellcome) January 1999 - August 2000
Skills
Customer Service, Lotus Notes, Administrative..., Outlook, Process Improvement, Data Entry, Microsoft Office, Project Management, PowerPoint, Budgets, Team Building, Vendor Management, Microsoft Excel, Employee Benefits, Strategic Planning, Marketing, Employee Relations, Team Leadership, Analysis, Microsoft Word, Program Management, Leadership Development, Leadership, Recruiting, Operations Management, Management, Human Resources, Administrative...
Education
University of Phoenix 2007 — 2008
Master of Business Administration, Business Administration
North Carolina Central University 1991 — 1996
Bachelor of Business Administration, Business Administration/Marketing
Gear Sportz Inc September 2015 - Present
MetroPCS/T-Mobile August 2014 - Present
CenturyLink January 2013 - March 2014
Marketsource/T-Mobile May 2011 - June 2012
Custom Apparel Inc March 2006 - July 2011
Integrity Wireless, LLC June 2010 - December 2010
AT&T Mobility March 2006 - June 2010
Skills
Telecommunications, Wireless, Cellular Communications, VoIP, Direct Sales, Managed Services, Account Management, Mobile Devices, Customer Retention, B2B, Broadband, Customer Satisfaction, New Business Development, Hosted Services, Mobile Technology, Business Development, Sales Presentations, Team Leadership, Team Building, Cloud Computing, Customer Service, Retail, Internet Services, MPLS, Unified Communications, IP, SIP, Co-location, SIP Trunking, T1, Telephony, Salesforce.com, HSPA, Networking, WiFi, Metro Ethernet, Coaching, Recruiting, Solution Selling, Channel Partners, LTE, Ethernet, Network Design, Vendor Management, SaaS, Long Distance, Training, Store Management, Wireless Broadband, Employee Training
Education
Normandale Community College
Truman National Security Project & Center for National Policy September 2013 - Present
United States Senate April 2012 - August 2013
United States Senate June 2010 - April 2012
United States Senate November 2009 - June 2010
AT&T Mobility December 2004 - November 2009
Skills
Legislative Relations, Legislation, Political Campaigns, Grassroots Organizing, Public Policy, Policy Analysis, Foreign Policy, Message Development, Community Outreach, Qualitative Research, Quantitative Research, Research, Politics, Constituent Services
Education
Strayer University-North Carolina 2009 — 2011
Master of Public Administration (MPA), Public Administration
North Carolina A&T State University 2002 — 2007
Bachelor of Science (B.S.), Economics
North Carolina A&T State University 2002 — 2007
Bachelor of Arts (BA), Political Science and Government
Edina Realty 2013 - Present
Cintas 2012 - 2013
T-Mobile 2010 - 2012
AT&T Mobility 2008 - 2009
Select Communications Inc. 2007 - 2008
Skills
Quotas, Direct Sales, Cold Calling, Solution Selling, Sales Process, Customer Retention, Account Management, Salesforce.com, B2B, Sales Presentations, Closing Deals, Sales Operations, Telecommunications, Outside Sales, Qualifying Prospects
Education
Normandale Community College
AT&T December 2002 - Present
AT&T Mobility November 1998 - December 2002
Skills
UMTS, Wireless, LTE, RF Engineering, 4G, HSPA, WCDMA, RF, 2G, Network Design, WiMAX, 3G, Telecommunications, GSM, Cellular Communications, CDMA, Edge, GPRS, Microwave
Education
North Carolina State University 1982 — 1987
Bachelor of Science, Electrical Engineering
AT&T Mobility Project ManagerARCADISMay 1992 - February 2002
Skills
UMTS, Wireless, LTE, Cellular Communications, Telecommunications, 4G, 3G, Vendor Management, Construction Management, Contract Negotiation, Microwave, CDMA, GSM, RF, Fiber Optics, Optical Fiber, WiMAX, T1, Backhaul, Site Acquisition, RF Engineering, 2G, Computer Network..., Network Design, System Deployment, Leadership
Education
North Carolina State University 1981 — 1985
BS Animal Science, Pre-Vet curriculum
AT&T Fiber Building Solutions January 2015 - Present
AT&T Mobility April 2011 - January 2015
AT&T Business Intergrated Solutions July 2010 - April 2011
AT&T Mobility April 2008 - July 2010
Cingular Wireless/ AT&T May 2003 - April 2008
Skills
Telecommunications, Solution Selling, Mobile Devices, Managed Services, VoIP, Direct Sales, Account Management, Unified Communications, Product Management, GSM, Sales Operations, Cloud Computing, Sales Process, IP, Sales Management, Wireless, Salesforce.com, Customer Retention, Customer Experience, Sales, M2M, Cellular Communications, Mobile Technology, Management, B2B, Strategic Partnerships, Cold Calling, Team Building, Leadership
Education
Nicholls State University 1978 — 1986
BA, Psychology, Management
Army National Guard April 2014 - Present
175th FSC 155TF BDE November 2013 - Present
AT&T Mobility April 2012 - April 2014
Savant Integrated Concepts Limited July 2009 - July 2010
Bullwell Credit Union October 2006 - April 2008
Sweet Angel Nigeria Enterprises November 1998 - June 2006
Skills
Project Management, Negotiation, Visio, Military Operations, Army, PRINCE2, Stakeholder Management, Security Clearance, Profiles, Problem Solving, Case Managment, Report Writing, Logistics, Process Improvement, Root Cause Analysis, Access, SharePoint, SAP, Customer Service, Business Analysis, Analysis, Management, Microsoft Excel, Microsoft Office, Program Management, Project Planning, Team Leadership, Training
Education
Normandale Community College 2013 — 2014
Health Information Technology
The Nottingham Trent University 2006 — 2008
Master's degree, Management Information Systems, General
NAVY SECONDARY SCHOOL
Guilford County Schools February 2013 - Present
Courtney Tutors 2013 - Present
Courtney Bratcher 2010 - Present
Spectrum Laboratories June 2009 - February 2013
UnitedHealth Group May 2008 - June 2009
AT&T Mobility August 2003 - May 2008
Skills
Teaching Reading, Teaching Writing, Public Education, Blogging, Editing, Newsletters, Customer Service, Social Media, Marketing, Social Networking, Public Speaking, Creative Writing, Copywriting, Press Releases, Microsoft Office, Social Media Marketing, Copy Editing, Online Marketing, Research, Content Writing, Web Content, Proofreading, Facebook, Technical Writing, Email Marketing, Advertising, WordPress, Web Design, Strategic Communications, Freelance Writing, Report Writing, SEO, Content Management, Marketing Communications, Content Development, Web Content Management, Marketing Copy, Journalism, Books, SEO copywriting, Feature Articles, Corporate Communications, Editorial, Publishing, Content Strategy, Publications, Microsoft Word, Literature
Education
UNC Greensboro 2010 — 2012
Bachelor of Arts (BA), English Language and Literature, General, 3.98
North Carolina A&T State University 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
AT&T Mobility May 2008 - Present
AT&T Mobility May 2007 - May 2008
AT&T Mobility March 2005 - May 2007
Skills
Customer Service, Call Centers, Telecommunications, Process Improvement, Customer Satisfaction, Customer Experience, Wireless, Team Leadership, Troubleshooting, Access, Customer Retention
Education
North Carolina Agricultural and Technical State University
BS, Accounting
AT&T Mobility April 2013 - Present
Sprint September 2012 - April 2013
Unlock Mobile Wireless Solutions January 2010 - July 2012
AAA New Jersey Automobile Club June 2008 - November 2009
Solix 2007-2008 June 2007 - July 2008
Vonage April 2005 - October 2006
Skills
MS Office Suite, iWork, 10 Key, Customer Service, Customer Relations, Microsoft Office, Customer Satisfaction, Outlook, Leadership, Management, Teamwork, Microsoft Excel, Customer Experience, Inventory Management, Retail, Sales, Call Centers, Time Management, Telephone Skills, Team Building, Microsoft Word, Merchandising, Retail Sales, CRM, Account Management, Troubleshooting, Social Networking, Sales Management, Networking, Process Improvement, Telecommunications, Recruiting, Program Management, Mobile Devices, Customer Retention, Problem Solving, Social Media, Analysis, Mentoring, PowerPoint, Technical Support, Budgets, Training, Sales Operations, Coaching, Direct Sales, Human Resources, Strategic Planning
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Science (BS), Project Management
Thomas Edison State College 2011 — 2013
International Business
North Carolina Central University 2000 — 2002
Business
Express Jets July 2012 - Present
AT&T Mobility June 2011 - July 2012
DurhamCares September 2010 - December 2010
Duke University May 2009 - August 2009
Skills
Screenwriting, Creative Content..., Creative Writer, Videography, Program Development, News Producing, Flights, Building Brand Awareness, Charter, Airports, Broadcast Journalism, Project Management, Aircraft, Managing Deadlines, Negotiation, B737, Social Media Integration, Flight Planning, Type Rating, Flight Safety, Communication Skills, Ground Handling, Crew Resource Management, Advertising
Education
North Carolina Central University 2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Capital Credit Union January 2015 - Present
Fundamental Furniture September 2014 - Present
Capital Credit Union February 2014 - January 2015
Wireless Concepts 2011 - February 2014
AT&T Mobility October 2004 - July 2011
Skills
Sales Operations, Customer Satisfaction, Retail, Sales, Sales Management, Direct Sales, Wireless, Store Management, Sales Process, Customer Experience, Retail Sales, Customer Retention, Cold Calling, Account Management
Education
University of Mary 2002 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
North Dakota State College of Science 2000 — 2002
Associate's degree, Business Administration and Management, General
Citrix March 2013 - Present
AT&T Mobility October 2007 - November 2012
T-Mobile June 2003 - July 2007
Skills
Cloud Computing, SaaS, CRM, Sales Operations, Leadership, Sales Process, Sales, B2B, Networking, Business Intelligence, Mobile Devices, Virtualization, Advertising, Retail, Human Resources, Teamwork, Proposal Writing, Pharmaceutical Industry, Building Relationships, Direct Sales, Selling Skills, Customer Satisfaction, Cold Calling, Salesforce.com, Solution Selling, Customer Retention, Selling, Business Development, Sales Management, Telecommunications, Account Management, Management, New Business Development, Competitive Analysis, Product Management, Team Building, Enterprise Software, Wireless, Strategic Partnerships, Strategic Planning, Customer Service, Strategy
Education
North Carolina A&T State University 1998 — 2003
Bachelor's of Science, Biology/Biological Sciences, General
North Carolina Agricultural and Technical State University 1998 — 2003
Bachelor of Science (B.S.), Biology, General
AT&T Mobility May 2006 - Present
Best Buy November 2002 - February 2003
Skills
Writing, Creative Writing, Customer Service
Education
North Carolina Agricultural and Technical State University 2002 — 2006
AT&T August 2013 - Present
AT&T Mobility January 2009 - August 2013
AT&T March 2006 - January 2009
BellSouth Business Systems April 2000 - March 2006
Skills
Accounting, Accounts Payable, Auditing, Financial Analysis, Financial Reporting, Collaboration, Problem Solving, Financial Systems, Teamwork, Customer Experience, Delivering Results, Corporate Communications, Account Management, Accounting System, Integrity, Variance Analysis, Project Management, Access
Education
North Carolina State University 1995 — 1997
Bachelor of Science (BS), Accounting
Peace College 1993 — 1995
Associate of Arts (AA), Accounting