21st Century Insurance
Industry: Insurance company
Description21st Century Insurance is an american auto insurance company and is wholly owned by the Farmers Insurance Group of Companies. They are headquartered in Wilmington, Delaware, and provide private passenger auto insurance in California and Hawaii. Parent organization: Farmers Insurance Group Headquarters: Wilmington, Delaware, United States Founded: 1958, Los Angeles, California, United States Area served: United States of America Key person: Glenn A. Pfeil Subsidiaries: 21st Century Insurance Co,
21st Century Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at 21st Century Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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21st Century Insurance Employees
CA Technologies July 2014 - Present
21st Century Insurance December 2004 - June 2011
US Army June 2001 - June 2004
Skills
Web Services API, JavaScript, Java, HTML, Mainframe, C#, Insurance, XML, XAML, Linux, Active Directory
Education
University of North Texas 2010 — 2014
Bachelor of Science (B.S.), Business Computer Information Systems, 3.4
Avery Dennison 2008 - 2012
21st Century Insurance 1999 - 2007
El Camino Resources, Ltd 1998 - 2000
Compinfo, Subsidiary of PCdocs, Inc 1997 - 1998
Edison International 1989 - 1997
Skills
Six Sigma Green Belt..., Clarity V13 Portfolio..., Microsoft Project and..., Wang, Saros, PCDocs, WebEx, Project Management, IT Management, Clarity, MS Project and..., Excel, Hands-on business..., MS Word, PowerPoint, MS Office, Visio, CA Clarity v13 SaaS..., EPM Live Project..., SDLC lifecycle, Clarity v13, MS Project Server 2003..., MS SharePoint 2003, Remedy Change Management, Mercury testing tools, English & Spanish..., SharePoint, PMP, Business Process, Cross-functional Team..., Program Management, Business Process..., CRM, Requirements Analysis
Education
University of Phoenix
Master of Business Administration (MBA), Technology Management
University of Phoenix
Master of Science (MS), Organizational Management
University of La Verne
Bachelor of Science (BS), Business Administration
MarketScout August 2011 - Present
Liberty Mutual Insurance October 2009 - August 2011
21st Century Insurance June 2006 - October 2009
Skills
Risk Management, Insurance, Workers Compensation, Underwriting, Confidentiality, Problem Solving, Policy Analysis, Licensed Property &..., CISR Designation, Microsoft Office, Brokers, Customer Service, Property & Casualty..., Commercial Insurance, Casualty Insurance
Education
University of Phoenix 2009 — 2011
BS, Business Administration and Management, General
Farmers Insurance March 2011 - Present
Farmers Insurance November 2009 - March 2011
21st Century Insurance May 2006 - November 2009
Skills
Insurance, Property & Casualty..., General Insurance, Casualty, Claim, Customer Service, Liability, Umbrella Insurance, Quality Assurance, Liability Analysis, Process Improvement
Education
University of Missouri-Kansas City 1990 — 1994
Bachelor of Arts (BA), Criminal Justice and Corrections
Bank of America 2011 - March 2012
Great American Custom April 2007 - December 2010
21st Century Insurance September 2000 - April 2007
Indymac Bank 2000 - 2000
Dreyer's Grand Ice Cream July 1990 - June 1998
Skills
Program Management, Analysis, Insurance, Business Analysis, Process Improvement, Analytics, Six Sigma, Process Management, Business Intelligence, Management, Leadership, Project Management, Integration, Visio, Change Management, PeopleSoft, Forecasting, Call Center, Call Centers, Performance Management, Strategy, Data Analysis, Budgets, Software Documentation
Education
University of La Verne 2002 — 2005
Master of Business Administration
Woodbury University 1999 — 2001
Bachelor of Science
Laney Community College 1994 — 1998
Associate in Arts (2)
Farmers Insurance July 2009 - Present
21st Century Insurance August 2003 - Present
AIG Personal Lines July 2008 - October 2008
GE Financial Assurance May 2000 - August 2003
CIGNA Property & Casualty & ACE INA December 1994 - December 1999
PA Department of State 1989 - 1994
Skills
Corporate Social media, contracts, General Insurance, insurance regulatory, Board membership and..., Social Media Marketing, Direct Marketing, Licensing, Corporate Social Media, Insurance Regulatory, Litigation Management, Claim, Workers Compensation, Board of Director..., Property & Casualty..., Corporate Law, Insurance, Board of Directors, Product Liability, Litigation, Legal Writing, Insurance Law, Subrogation
Education
University of Pittsburgh School of Law 1975 — 1978
JD, Law
University of Pennsylvania 1971 — 1975
BA, Political Science and Public Adminstration
Masterman
Southern Communities Investment Club – Dallas, Texas January 2015 - Present
T-Mobile – USA - DBA MetroPCS Wireless Communications Inc. (Merger January 2014) March 2007 - Present
The Home Depot – Flooring Call Center May 2006 - May 2007
21st Century Insurance July 2004 - May 2006
Comcast Cable September 2003 - July 2004
Skills
Team Building, Employee Relations, Customer Service, Outlook, Performance Management, Microsoft Office, Coaching, Leadership Development, Policy, Organizational..., Microsoft Excel, Microsoft Word, Call Center, Employee Benefits, Customer Satisfaction, Training, Call Centers, Leadership, Strategic Planning, Time Management, Team Leadership, Sales, Process Improvement, Recruiting, Management, Human Resources
Education
University of Phoenix-Dallas Campus 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix-Dallas Campus 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Management
Nationwide Insurance April 2015 - Present
Irving Marathon LLC August 2012 - Present
Nationwide Insurance February 2014 - April 2015
Travelers October 2009 - February 2014
21st Century Insurance February 2006 - September 2009
Insurance Depot May 2004 - February 2006
Skills
Insurance, Sales, Sales Management, New Business Development, Direct Sales, Account Management, Sales Operations, Selling, Negotiation, Customer Service, Pricing, Health Insurance, Sales Process, Diversity, Job Coaching, Corporate Sales..., Strategic Influence, Data Analysis, Sales Management..., Leadership, Management, Coaching, Marketing, Property, Training
Education
North Lake College
General Studies
University of North Texas
Expected Graudation 2015, Business Administration and Management, General
Amgen July 2012 - Present
HP / Mphasis (Amgen) January 2010 - July 2012
21st Century Insurance May 2003 - November 2009
Gamma Enterprise Technologies 2000 - 2003
Skills
PMP, SDLC, Project Management, Team Building, SharePoint, Requirements Analysis, Software Project..., Vendor Management, Leadership, SOA, Requirements Gathering, Enterprise Software, Argus Safety
Education
University of Southern California
M.S., Biomedical Engineering
Washington University in St. Louis
B.S., Computer Science
. October 2014 - Present
SEED Financial Strategies May 2013 - October 2014
21st Century Insurance June 2012 - May 2013
OppenheimerFunds, Inc July 2007 - April 2012
The Vanguard Group September 2005 - July 2007
Skills
Well developed..., Initiative to gain..., Consistenly empower..., Focus on breaking down..., Creative and..., Requirements Gathering, Business Analysis, Series 7, Leadership, Project Management, Change Management, Mutual Funds, Retirement Planning, SDLC, Customer Service, Investments, Strategy, Vendor Management, Series 6, Financial Services, SharePoint, Team Building, Training, Visio, Data Analysis, Project Planning, CRM, Analysis, Risk Management, FINRA, Series 63
Education
University of North Carolina at Chapel Hill 1999 — 2004
BS Journalism-Public Relations & BS Romance Languages-Spanish
University of North Carolina at Chapel Hill 1999 — 2004
Nationwide Insurance 2011 - Present
Color Me Cute Designs March 1987 - Present
21st Century Insurance February 1990 - April 2006
AAA 1979 - 1987
Skills
Insurance, Management, Claim, Claims Management, Facebook, Risk Management, Property & Casualty...
Education
University of Phoenix 2006 — 2008
BS, Business Management
Morningside High
Fiserv August 2011 - March 2012
NASCO August 2010 - April 2011
TNC Management Group December 2009 - March 2010
21st Century Insurance September 1999 - December 2009
Matrix Resources 1998 - 1999
Consultec (Currently ACS) 1996 - 1998
Orange County Data & Applications 1996 - 1996
Skills
Process Improvement, Infrastructure, Project Management, Disaster Recovery, Vendor Management, Integration, ITIL, PMP, Program Management, Data Center, Quality Assurance, Software Documentation, Business Process, SDLC, Leadership, Databases, Change Management, CRM
Education
University of Maryland University College 1991 — 1995
BA, Information Systems Management
AMGEN April 2011 - Present
Association of Senior IT Leaders in the Greater Los Angeles Area October 2010 - March 2011
Bank of America June 2010 - October 2010
Wellpoint Health Networks September 1998 - May 2010
21st Century Insurance December 1992 - September 1998
Skills
Program Management, Vendor Management, IT Strategy, SDLC, PMP, Six Sigma, Strategy, Leadership, Cross-functional Team..., Training, Business Intelligence, Management, E-commerce, Software Development, PMO, Requirements Analysis, Enterprise Software, Analysis, Governance, Agile Methodologies, IT Management, Integration, Information Technology, IT Operations, Project Portfolio..., Software Project..., Business Requirements, Business Analysis, Resource Management, Enterprise Architecture, Visio, Business Process, SharePoint, Business Process..., Project Management
Education
University of Phoenix 2003 — 2005
MBA
Travelers August 2012 - Present
WorldPay June 2012 - August 2012
Virtual Call Center Solutions L.L.C. November 2011 - January 2012
21st Century Insurance February 2008 - August 2011
Progressive Insurance Company May 2004 - January 2007
Allstate Insurance Company March 2002 - May 2004
Allstate Insurance Company September 1996 - March 2002
Allstate Insurance Company August 1993 - September 1996
Allstate Insurance Company August 1992 - August 1993
Allstate Insurance Company March 1990 - August 1992
Skills
Process Improvement, People Management, Operations Management, Call Center Leadership, Budget Management, Workforce Management, Strategic Planning, Tactical Planning, Customer Satisfaction, Customer Experience, Employee Engagement, HR Program Design and..., Leadership
Education
University of Phoenix 2003 — 2005
MA, Organizational Management
University of West Georgia 1982 — 1986
BBA, Marketing
HomeSmart Professionals - Downtown Palm Springs October 2012 - Present
Luxury Homes by Keller Williams August 2009 - October 2012
Keller Williams Realty June 2009 - October 2012
21st Century Insurance March 2002 - February 2009
Skills
Home, Investment Properties, Negotiation, Marketing, Property, Real Estate, Single Family Homes, Sellers, Short Sales, Listings, Foreclosures, REO, Buyer Representation, Relocation, Condos, First Time Home Buyers, Investors, Residential Homes, Luxury, Real Estate Transactions, Real Property, New Homes, New Home Sales, Move Up Buyers, Referrals, Vacation Homes, Townhomes, Buyers, Property Management, SFR, ABR
Education
University of Santa Monica 2010 — 2012
MA, Spiritual Psychology
Dallas Christian College 1983 — 1987
BS, Counseling
Carl Warren & Company September 2011 - Present
Workmen's Auto Insurance Company April 2009 - September 2011
21st Century Insurance September 2004 - October 2008
21st Century Insurance August 1993 - September 2004
21st Century Insurance September 1993 - May 1995
21st Century Insurance December 1991 - September 1993
21st Century Insurance July 1988 - December 1991
21st Century Insurance April 1988 - July 1988
Skills
Claim, Insurance, Liability, Property Damage, Property & Casualty..., Training, Leadership, Management, Process Improvement, Human Resources, Recruiting, Performance Management, Coaching, Strategy, Litigation, Customer Service, Personal Injury, Claims Management, General Insurance, Time Management, Casualty, Claim Investigation, Claims Resolution, Auditing, Legal Liability, Workers Compensation, Subrogation, Negotiation, Claims Handling, Commercial Insurance, Liability Analysis, Litigation Management, Professional Liability, Accident, Health Insurance, Employee Benefits, Casualty Insurance
Education
Walden University 2006 — 2008
MBA, Risk Management/Insurance
University of La Verne 2004 — 2006
BA, Organizational Management
Insurance Institute of America 1993 — 1998
AIM, CPCU, Insurance
Pasadena City College
AA, Liberal Arts
21st Century Insurance July 2005 - Present
21st Century Insurance June 2001 - July 2005
21st Century Insurance September 2000 - June 2001
21st Century Insurance November 1998 - September 2000
21st Century Insurance May 1998 - November 1998
Skills
Requirements Gathering..., User Acceptance Testing, Problem Solving, Prioritize Workload
Education
University of North Carolina at Charlotte 1995 — 1997
Bachelor of Arts (B.A.), Sociology
Widener University 1992 — 1995
Mill Creek, LLC July 2015 - Present
Balfour Resource Group April 2013 - June 2015
Strategic Hospital Resources April 2012 - March 2013
Cazador March 2009 - March 2012
Ivan Allen Workspace August 2007 - March 2009
CoreNet Global 2007 - 2008
21st Century Insurance June 2001 - August 2007
Financial Relations Board February 1998 - May 2001
Cole Communications July 1996 - February 1998
Health Net January 1990 - June 1996
Skills
Project Management, Budgets, Contract Negotiation, Team Building, Project Planning, Facilities Management, Management, Contract Management, New Business Development, Process Improvement
Education
University of Phoenix
Farmers Insurance October 2013 - Present
21st Century Insurance April 2013 - December 2014
Sports Unlimited July 2010 - April 2013
The Edcomm Group Banker's Academy October 2008 - July 2010
Vision Paperbacks and Fusion Press September 2007 - December 2007
The Star Group May 2007 - August 2007
Skills
Editing, Sound, Film, Recording, Audio Editing, Photoshop, Web Design, Web Editing, Copywriting, Copy Editing, SEO, SEO copywriting, E-commerce, E-commerce SEO, E-commerce Optimization, Creative Writing, Blogging, Digital Media, Content Strategy, Web Content, Content Development, Content Writing, Content Marketing, Social Media, Advertising, Web Content Management, Press Releases, Writing
Education
University of Pittsburgh 2004 — 2008
Bachelors, English Writing
The Rawlings Group January 2014 - Present
SunAmerica Retirement Markets October 2005 - January 2014
21st Century Insurance November 2004 - October 2005
Bank of America April 2002 - November 2004
Skills
Microsoft Office, Outlook, Document Review, Claims Resolution, Organized with Strong..., Claims Handling, Result Oriented, Problem Solving, Multitasking Skills, Organization &..., Written & Verbal..., Flexible to Change, Outstanding..., Healthcare Management, Close Attention to..., SAP, Building Relationships, Committed to..., Accountability, Variable Annuities, Keen Listener, Customer Service, Diplomacy, Positive Can-do Attitude, Always Punctual, High level of initiative, Payments, Property & Casualty..., Credit Cards, Banking, Patient Support, Call Centers, Communication Skills, Timely Decision Making, Easily Adaptable, Goal Oriented, Team-oriented, Financial Analysis, Insurance, Healthcare, Administrative Work
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Health/Health Care Administration/Management
University of Phoenix 2008 — 2010
Associate of Arts (AA), Health/Health Care Administration/Management
LA Fellows
Advance Central Services, Inc. December 2011 - Present
Ciber April 2010 - November 2011
TNC Management Group February 2008 - September 2009
AIG Agency Auto (TNC) February 2008 - September 2009
21st Century Insurance January 2008 - September 2009
CIGNA January 2001 - January 2008
CIGNA Group Insurance January 2001 - April 2004
Intellex Consulting December 1999 - December 2001
MBNA May 1995 - September 1999
MBNA America 1994 - 1998
Skills
Budgets, Business Analysis, Business Process..., Change Management, Human Resources, Leadership, Management, PMP, Process Improvement, Program Management, Project Management, Requirements Analysis, SDLC, Six Sigma, Software Documentation, Software Project..., Team Building, Team Leadership, Training, Vendor Management, Visio, Cross-functional Team...
Education
Villanova University 2009 — 2009
Masters Certificate, Organizational Leadership
Villanova 2007 — 2007
Finance for Executive Managers
Widener University 1988 — 1991
Smatter Solutions
Six Sigma Black Belt, Information Technology Project Management
University of Maryland College Park
AAA November 2014 - Present
AAA July 2013 - November 2014
Farmers Insurance February 2011 - May 2013
21st Century Insurance 2007 - 2011
Skills
Highly detail oriented, Insurance, Excellent customer..., Proficient Typing Skills, Proficient with..., Negotiation skills, Strong ability to..., Multi Tasking, Work in A Fast Paced..., Organized with Strong..., Homeowners, Automobile, Umbrella Insurance, Motorcycle, GAP, Boat, Legal Liability, Negotiation
Education
CPCU Candidate
University of South Florida
Bachelor of Arts (B.A.), Interdisciplinary Social Science
Andy Beverly Insurance School
Insurance License, 2-20 Personal Lines
LeadsMarket.com December 2012 - October 2014
All Web Leads, Inc. May 2011 - December 2012
InsuranceLeads.com October 2008 - May 2011
21st Century Insurance June 2005 - October 2008
Skills
Account Management, New Business Development, Strategic Planning, Insurance, Customer Acquisition, Lead Generation, Sales Management, Affiliate Marketing, Direct Marketing, PPC, Salesforce.com, Sales Process, Email Marketing, Business Development, CRM, Strategic Partnerships, Online Marketing, Sales, Customer Retention, Customer Service, Marketing Strategy, Customer Satisfaction, Online Advertising, Marketing, Pricing, Team Building, Digital Marketing, Analytics, Sales Operations, SEM, Social Media Marketing, SEO, Forecasting, E-commerce, B2B, Selling, Online Lead Generation, B2B Marketing, Landing Page..., Marketing Management, Management, Cold Calling, Product Marketing, Web Analytics, Start-ups, Conversion Optimization, Market Research, Call Centers, Advertising, Product Management
Education
University of Phoenix 2007 — 2009
Bachelors Degree, Accounting
Indigo Energy November 2014 - Present
PBD Worldwide Fulfillment Services September 2011 - November 2014
21st Century Insurance October 2008 - September 2011
AIG Agency Auto/21st Century Insurance February 2008 - October 2008
AIG Agency Auto March 2003 - February 2008
Premier Insurance Agency May 1999 - August 2000
Skills
Accounting, Finance, Insurance, Customer Service, Microsoft Office, Property & Casualty..., Research, Process Improvement
Education
University of North Georgia 1998 — 2002
Bachelor of Science, Mathematics
Gainesville 1994 — 1998
Forsyth Central High School 1988 — 1996
Atlanta Spirit February 2013 - Present
Assurant Specialty Property October 2012 - March 2013
The Home Depot June 2011 - August 2012
Wireless Extenders August 2010 - January 2011
Sam's Club 2011 - 2011
AIG 2005 - September 2009
AIG Agency Auto January 2006 - August 2009
21st Century Insurance May 2005 - August 2009
American International Group 2006 - 2008
21st Century Insurance May 2005 - October 2005
Skills
Requirements Analysis, Business Analysis, Business Process, User Acceptance Testing, Requirements Gathering, Excel, Business Requirements, Microsoft Office, Access, SDLC, Word, PowerPoint, Outlook, Functional..., Visio, Windows, Gap Analysis, Customer Service, MS Project, Requirements..., Test Cases, Agile & Waterfall..., Process Improvement, SharePoint, Microsoft Excel, Insurance, Vendor Management, Integration, Testing, Management, Software Documentation, Leadership, Change Management, Quality Assurance, Troubleshooting, Analysis, Business Intelligence, Budgets, Systems Analysis, Business Process..., Data Warehousing, Data Analysis, PMP, PMO, Databases, Project Portfolio..., Risk Management, Software Project..., Team Leadership
Education
Villanova University 2008 — 2008
Masters in Business Analysis Certificate, Business Analysis
University of North Carolina at Asheville 1988 — 1990
Marketing
North Greenville College 1986 — 1988
A.S., Accounting
NCLUSIVE September 2013 - July 2014
LegalZoom February 2005 - April 2009
21st Century Insurance January 2004 - September 2004
Los Angeles Times September 2003 - May 2004
Skills
Social Networking, Social Media, Marketing, Brand Development, Public Relations, Social Media Marketing, Customer Service, E-commerce, Microsoft Office, Advertising, Event Planning
Education
University of Southern California 1998 — 2002
B.A., Print Journalism
C3 Intelligence July 2014 - Present
Meggitt USA October 2013 - April 2014
Oustanding Professionals Employment Network October 2012 - October 2013
R&D Transportation Services, Inc. November 2010 - October 2012
Brooks Institute May 2008 - April 2009
JAKKS Pacific June 2005 - June 2007
21st Century Insurance January 2004 - March 2005
Skills
Full-life Cycle..., Strong Knowledge of..., Paychex Payroll..., Benefits Administration, Conducted Workplace..., Workers Compensation, Dicplinary/Termination..., Employee Relations, Policy Development, Background Checks, Regulatory Compliance, Indivual Counseling, Microsoft Word, Microsoft Excel, Micosoft PowerPoint, Confidential Record..., Onboarding, Sourcing, Interviews, Labor Relations, Job Descriptions, Employee Handbooks, Hiring, Exit Interviews, I-9 Compliance, Human Resources, Public Records, Employee Benefits, New Hire Orientations, Personnel Management, Policy, Temporary Placement, Employment Law, Training, Payroll, Deferred Compensation, Leadership, College Recruiting, Applicant Tracking..., Recruiting, Resume Writing, Time Management, Talent Acquisition, Talent Management, Internet Recruiting, Workforce Planning, HRIS, Employee Engagement, Employee Training, Contract Recruitment
Education
University of Phoenix 1998 — 2001
Bachelors of Science, Business Management, emphasis on Human Resources
Zurich Insurance Company Ltd June 2014 - Present
Zurich Insurance Company Ltd January 2014 - June 2014
Farmers Insurance September 2012 - January 2014
21st Century Insurance February 2011 - September 2012
RLC Electronic Systems July 2007 - February 2011
Juveneile Diabetes Research Foundation August 2005 - April 2007
Prudential Financial February 1997 - August 2005
Skills
Microsoft Exchange, Disaster Recovery, Small Business Server, HR Policies, Sop, Active Directory, Windows Server, Security, Troubleshooting, Project Management, VMware ESX, VMware, DNS, Information Technology, Switches, Information Security, Management, Process Improvement, SDLC, SOP, Vendor Management, Visio
Education
University of Phoenix 2000 — 2005
Bachelors of Science, Information Technology
21st Century Insurance October 2004 - Present
Farmers Insurance February 2002 - August 2004
Education
University of Saint Mary 1997 — 2001
Bachelors, English major and Communications minor
Horace Mann June 2010 - Present
CQuest February 2009 - June 2010
Horace Mann January 2008 - June 2009
21st Century Insurance August 2002 - October 2007
Skills
SDLC, Enterprise Architecture, Vendor Management, Requirements Analysis, Business Analysis, Visio, Integration, IT Strategy, SOA, Process Improvement, Business Intelligence, IT Management, Project Management, Solution Architecture, PMP, P&C Insurance
Education
University of Phoenix-Southern California Campus 2000 — 2002
Master of Business Administration (MBA), Technology Management
IETE
Bachelor of Science (BS)
Warner Bros. Entertainment Group of Companies January 2012 - Present
Warner Bros. Entertainment Group of Companies November 2009 - January 2012
Accenture 2003 - November 2009
ImageSTAT 2002 - 2003
21st Century Insurance 2002 - 2002
Network Design LLC 1999 - 2001
Skills
CRM, Integration, Product Management, Agile Methodologies, Mobile Applications, Mobile Devices, Strategic Partnerships, Analytics, Agile Project Management, Business Analysis, E-commerce, Digital Media, Software Project..., Business Intelligence, IT Strategy, Residuals
Education
University of Southern California 1997 — 2001
B.S., Electrical Engineering & Computer Science
21st Century Insurance July 2009 - Present
AIG Marketing, Inc. January 2006 - June 2009
Education
University of North Carolina at Charlotte 1994 — 1997
Total Mechant Services February 2013 - Present
Paramount Pictures February 2010 - June 2012
21st Century Insurance November 2004 - December 2009
21st Century Insurance September 2000 - November 2004
21st Century Insurance July 1991 - September 2000
Skills
Disaster Recovery, Security, Visio, Active Directory, SharePoint, Software Documentation, Information Security, Unix, Project Management, Business Intelligence, SQL, SDLC, Windows, Vendor Management, ITIL, IT Management, System Administration, Windows Server, Data Center, Information Technology, Integration, Technical Support, Troubleshooting, Help Desk Support
Education
University of Santo Tomas 1980 — 1984
Bachelor of Science in Commerce, Major in Business Adminstration
Farmers Insurance May 2013 - Present
Farmers Insurance January 2010 - May 2013
21st Century Insurance and Financial Services September 2007 - December 2009
21st Century Insurance March 2006 - September 2007
21st Century Insurance January 2001 - March 2006
Skills
Employee Relations, Human Resources, Performance Management, PeopleSoft, SAP, Incentive Programs, Data Analysis, Analysis, Deferred Compensation, Executive Pay, Management, Performance Appraisal, Salary, Software Documentation, Succession Planning, Employee Benefits
Education
University of Portland 1996 — 2000
BA, Psychology
Kennesaw State University Foundation October 2011 - Present
Cumulus Broadcasting December 2009 - June 2011
21st Century Insurance June 2007 - October 2009
Reliance Trust Company May 2006 - May 2007
Georgia-Pacific LLC June 1998 - May 2006
Georgia-Pacific LLC November 1988 - June 1998
Skills
Accounts Payable, Treasury, Cash Management, Wire Transfers, Accounts Receivable, Third Party Billing, Vendor Management, Vendor Relationships, Banking Relationships, Bank Reconciliation, Analysis, Financial Reporting, Account Reconciliation, General Ledger, Sarbanes-Oxley Act, Accounting
Education
University of North Georgia 1985 — 1988
B.B.A., Business Administration
Farmers Insurance April 2003 - Present
21st Century Insurance April 2003 - October 2014
The Green Tree May 1994 - December 2002
Colonial Penn July 1978 - May 1994
Skills
Property & Casualty..., Program Management, Change Management, Lead Generation, General Insurance, Claim, Insurance, Sales Management, Leadership, Policy, Management, Sales, Underwriting, Team Building, Vendor Management, Customer Service, Call Center, Microsoft Office, Coaching, Customer Satisfaction, Life Insurance, Training, Project Management, Business Process..., Business Analysis, Organizational..., Budgets, Strategic Planning, Marketing, Risk Management, Call Centers, Negotiation, Outlook, Commercial Insurance, Health Insurance, Umbrella Insurance, Human Resources, Casualty, Process Improvement, Claims Management, Customer Retention, Executive Management, Performance Management, Subrogation, Customer Experience, Recruiting
Education
University of Pennsylvania
Social Science
21st Century Insurance and Financial Services December 2004 - September 2009
21st Century Insurance 2007 - 2009
AIG Agency Auto 2007 - 2009
AIG Agency Auto Insurance Co. December 2004 - December 2007
Unitrin Specialty November 1996 - 2004
Education
University of Phoenix 1999 — 2004
B.A., Business Management
Countrywide March 2001 - May 2005
Southern California Edison February 2000 - December 2000
WellPoint October 1997 - February 2000
21st Century Insurance June 1990 - November 1997
Litton PRC 1988 - 1990
Skills
Process Improvement, PMO, Project Management, Business Process, Lotus Notes, Analysis, Change Management, Data Analysis, Management, Project Planning, Strategic Planning, Mortgage Lending, Project Governance, Program Management, Service Delivery, Leadership, SDLC, Vendor Management, PMP, Business Analysis, Business Process...
Education
University of Phoenix 2006 — 2007
AAB, Associate of Arts in Business
Learning Tree University 2000 — 2000
Certificate in Project Management
Mr. B's Bookkeeping & Tax Services June 2015 - Present
Travelers June 2009 - June 2015
aigdirect.com July 2004 - March 2009
21st Century Insurance 2005 - 2009
21 Century Insurance Company 2004 - 2009
Moore Corporation 1986 - 2001
Skills
Program Management, Vendor Management, Insurance, Call Centers, Project Management, Call Center, General Insurance, Customer Service, Leadership, Time Management, Six Sigma, Cross Selling, Customer Retention, Customer Satisfaction, Workforce Management, Financial Services, Customer Experience, Siebel, Salesforce.com, Underwriting, Property & Casualty..., Process Improvement, Training, Team Building, Claim, Inbound Marketing, Management, Strategic Planning, Risk Management
Education
University of North Texas 1984 — 1986
BBA, Business Administration
Coligeo Nueva Granada (CNG) 1968 — 1974
Edward Jones November 2009 - Present
21st Century Insurance 2008 - 2009
State Farm Insurance Companies July 1986 - January 2008
Education
University of Notre Dame - Mendoza College of Business 1982 — 1986
Finance, Finance, Insurance
Touch Commerce June 2015 - Present
Bank of America March 2010 - March 2015
DIRECTV December 2009 - February 2010
21st Century Insurance June 2008 - October 2009
Countrywide June 2007 - May 2008
Countrywide April 2006 - May 2007
Countrywide March 2003 - May 2006
Skills
Data Warehousing, SDLC, Visio, Requirements Gathering, Testing, User Acceptance Testing, Business Analysis
Education
Software Solution Integrated Ltd 1996 — 1998
Post Graduate Diploma, Computer Science
University of Madras 1993 — 1996
B.Com, Commerce and Accountancy
The S.O.U.L. Movement, Inc January 2009 - September 2014
21st Century Insurance January 2006 - May 2010
Skills
Instructional Design, Leadership Development, Organizational..., Staff Development, Blended Learning, Adult Education, Conflict Management, Training & Development, Performance Management, Six Sigma, Microsoft Office, Public Speaking, Process Improvement, Employee Training, Management, Higher Education
Education
University of North Texas 2011 — 2014
PhD, Applied Technology and Performance Improvement
State of Nevada 2012 - Present
Internal Revenue Service 2010 - 2011
21st Century Insurance 2006 - 2010
Citi 1998 - 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Microsoft Excel, Public Speaking, Troubleshooting, Access, Training, Analysis, Outlook, Event Planning, Editing, Public Relations, Coaching, Advertising, Management, Team Building, Social Media
Education
NV Dept. of Corrections 2012 — 2012
POST Cat. III
Arrhythmia Technologies Institute 2011 — 2011
Introduction to Cardiac Rhythm Management, Cardiac Devices
UNLV 2002 — 2003
BA, English
Barclaycard US June 2013 - Present
Barclaycard US September 2011 - Present
Epsilon November 2010 - September 2011
Barclaycard November 2006 - May 2010
21st Century Insurance 2010 - 2010
JP Morgan Chase 2002 - 2006
First USA 1996 - 1999
Skills
Direct Marketing, Analytics, Relationship Management, Customer Acquisition, Multi-channel Marketing, Email Marketing, Credit Cards
Education
University of Maryland Eastern Shore 1992 — 1993
English
Otis College of Art and Design April 2013 - Present
University of LaVerne September 2012 - March 2013
21st Century Insurance Company 2010 - 2010
University of La Verne 2009 - 2010
21st Century Insurance 2004 - 2010
Los Angeles City College and Pierce College 2004 - 2007
CSUN 2002 - 2004
Van Nuys High School 2001 - 2002
Archdiocesan Youth Employment Services 1998 - 2001
Skills
Microsoft Suite..., Resume Writing, Student Counseling, Job Search Strategies, Program Development, Student Affairs, Student Development, Outlook, Student Financial Aid, Microsoft Word, Curriculum Development, Social Media, cover letters, Graduate School..., Implement and Conduct..., Management Skills, Assessments, Job Fairs, Career Counseling, Admissions, Environmental Impact..., Curriculum Design, Interview Preparation, Instructional Design, Interviews, Training, Tutoring, Volunteer Management, Employee Training, Community Outreach, Claims Handling, Insurance, Job Coaching, Qualitative Research, Enrollment Management, Cover Letters, Academia, Public Speaking, Supervisory Skills, Data Analysis, Mock Interviews, Grant Writing, Higher Education
Education
University of La Verne 2007 — 2010
Master of Science, College Counseling and Student Services
California State University,Northridge 1999 — 2002
Bachelor of Arts, Sociology
21st Century Insurance April 2008 - December 2009
21st Century Insurance September 2007 - April 2008
21st Century Insurance January 2005 - September 2007
21st Century Insurance April 2001 - January 2005
Kinko's April 1998 - February 2001
Washington Mutual (Great Western Bank) February 1987 - February 1998
Skills
Program Management, MS Project, Data Warehousing, Vendor Management, ITIL, SDLC, Visio, Requirements Gathering, Requirements Analysis, Management, IT Management, Software Development, SharePoint, PMP
Education
University of Minnesota-Twin Cities
Allstate Agency West Chester July 2015 - Present
21st Century Insurance March 2013 - Present
Blue Cross Blue Shield De March 1999 - May 2011
Skills
Insurance, Pass Personal Lines..., Life and Health Agent,..., Underwriting, Property & Casualty..., Life Insurance, Employee Benefits, Disability Insurance, SDLC, Health Insurance, Long-term Care, Term Life Insurance, Customer Service, Brokers, Medicare, Claim, Leadership, Claims Management, Commercial Insurance, Workers Compensation, Call Centers, Customer Retention, Health Savings Accounts, Casualty, Legal Liability, General Insurance, Sales, Liability, Health Care Reform, Universal Life, Professional Liability, Commercial Lines, Benefits Administration, Managed Care, Management, Training
Education
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Animal Sciences/ Agriculture
Swift Transportation July 2013 - Present
PGAC March 2012 - July 2013
21st Century Insurance 2005 - 2011
Skills
Claim, Property & Casualty..., Insurance, Liability, Casualty, General Insurance, Commercial Insurance, Legal Liability, Commercial Lines, Property Damage, Umbrella Insurance, Claim Investigation
Education
University of Phoenix 1999 — 2001
Business Administration and Management, General
All Web Leads, Inc. May 2011 - Present
InsuranceLeads.com October 2008 - May 2011
21st Century Insurance June 2005 - October 2008
Education
University of Phoenix 2008 — 2010
Bachelors Degree, Accounting