21st Century Insurance
Industry: Insurance company
Description21st Century Insurance is an american auto insurance company and is wholly owned by the Farmers Insurance Group of Companies. They are headquartered in Wilmington, Delaware, and provide private passenger auto insurance in California and Hawaii. Parent organization: Farmers Insurance Group Headquarters: Wilmington, Delaware, United States Founded: 1958, Los Angeles, California, United States Area served: United States of America Key person: Glenn A. Pfeil Subsidiaries: 21st Century Insurance Co,
21st Century Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at 21st Century Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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21st Century Insurance Employees
AAA Auto Club South October 2014 - Present
Farmers Insurance September 2003 - December 2013
21st Century Insurance September 2003 - December 2013
AIG September 2003 - December 2013
Catawba College 1997 - 2001
Skills
Property & Casualty..., Insurance, Casualty, Liability, General Insurance, Microsoft Office, Lotus Notes, Claim, Customer Service, Team Building, Call Centers, Training, Life Insurance, Sales, Leadership, Casualty Insurance, Microsoft Excel, Customer Retention, Customer Satisfaction
Education
Catawba College 1997 — 2001
Bachelor of Arts (B.A.), History/Economics, GPA: 3.0
LAUSD August 2008 - Present
Farmers Insurance June 2006 - May 2007
21st Century Insurance July 2004 - June 2006
Hertz Local Edition September 2003 - July 2004
Skills
Curriculum Design, Curriculum Development, Classroom, Lesson Planning, Educational Leadership, Classroom Management, Tutoring
Education
California State University-San Bernardino 2007 — 2008
Teaching Credential, Social Science
University of California, Los Angeles 2001 — 2003
B.A., History
Moorpark College 1998 — 2001
A.A., General Education
Thousand Oaks HS 1994 — 1998
High School Diploma
SCA Appraisal Company November 2014 - Present
Dilbeck Real Estate/Christie's International Real Estate November 2012 - Present
Century-National Insurance Company March 2013 - November 2014
Farmers Insurance January 2009 - March 2013
21st Century Insurance September 2006 - October 2008
Skills
Project Implementation, Business Strategy, Strategic Planning, Program Management, Product Development, Product Management, Vendor Management, Vendor Relations, Process Improvement, Business Process..., Strategy, Management, Project Management, Leadership, Business Development, Team Building, Data Analysis, Contract Negotiation, Business Analysis, Financial Analysis, Insurance, Access, Risk Management, Analysis, Customer Service, Mergers & Acquisitions, Forecasting, Budgets, Finance, Real Estate, Business Intelligence, Change Management
Education
University of La Verne 2009 — 2010
MBA, Management & Leadership. Supply Chain Management
California State University-Northridge 1999 — 2003
Bachelor of Science (B.S.), Finance
Technical Connections Inc. June 2012 - Present
Mosaic Public Relations January 2012 - June 2012
BeatCrave - Writer May 2008 - June 2012
WorkingAuthor October 2009 - December 2011
21st Century Insurance September 2007 - December 2009
Answer Financial April 2004 - September 2006
City of Angels Independent Study April 1999 - June 2004
Skills
Microsoft Excel, Microsoft Word, Wordpress, 10 Key, Copy Editing, Copywriting, Microsoft Office, Insurance, Content Management, Blogging, Microsoft Outlook, HTML, Microsoft Access, heavy phones, cross-selling, Customer Service, Customer Satisfaction, Education, Internet Explorer, Firefox, Google Chrome, Apple Safari, Thunderbird, Writing, Editing, Formatting, Research, Direct Client..., Media Outreach, Business Correspondence, Support, Mac, PC, Outlook, WordPress
Education
California State University-Northridge 2010 — 2012
Bachelors, English-Creative Writing
Los Angeles Pierce College 2006 — 2008
General Education, English (Creative Writing), English, General Education
Urban Lending Solutions April 2014 - Present
Bank of America April 2011 - April 2014
Bank of America September 2010 - March 2011
Procter & Gamble July 2009 - August 2010
21st Century Insurance November 2006 - December 2008
Countrywide Insurance Services June 2004 - November 2006
Skills
Bilingual-Spanish, Property & Casualty..., Call Center, Customer Service, Customer Satisfaction, Sales, Underwriting, Process Improvement, Customer Retention, General Insurance, Leadership, Insurance, Training, Call Centers, Outlook, Microsoft Excel, Vendor Management, Team Building, Business Analysis, Management, Risk Management, Analysis, Coaching, Change Management
Education
California State University-Los Angeles
Speech Communications Studies
Self Employed - Business Analyst June 2012 - Present
Farmers Insurance December 2010 - June 2012
21st Century Insurance August 2006 - December 2010
Skills
Claims Handling, Automotive, Accident Claims, Claims Management, Property Damage, Casualty, Liability Analysis, Liability, Legal Liability, Claim Investigation, Invoicing, Contract Negotiating, Risk Assessment, Strategic Financial..., Financial Analysis
Education
California State University-Northridge 2002 — 2004
Bachelor of Science (BS), Finance, General
Marsh & McLennan Companies, Inc. November 2014 - Present
Wells Fargo Insurance Services June 2013 - October 2014
Arthur J. Gallagher Risk Management Services, Inc. December 2011 - May 2013
Everest Security Insurance Company November 2009 - September 2011
21st Century Insurance September 2003 - November 2009
Access Insurance Holdings July 2001 - September 2003
Skills
Customer Service, Insurance, Property & Casualty..., Underwriting, General Insurance, Process Improvement, Claims Management, Liability, Call Center, Risk Management, Account Management, Training, Call Centers, Leadership, Team Building, Marketing, Management, Professional Liability, Time Management
Education
Clark Atlanta University 1999 — 2000
Business Administration
Mercury Insurance April 2013 - December 2014
Safeco Insurance April 2002 - November 2012
21st Century Insurance April 1992 - April 2002
Charm Colors August 1987 - February 1992
Skills
Training, Leadership, Marketing, Customer Service, Negotiation, Insurance, Retail, Microsoft Word, Claim Investigation, Property Damage, Management, Microsoft Office, Microsoft Excel, Property & Casualty..., Claims Management, Claims Handling, Claims Resolution, Real Estate, Team Building, Sales, Customer Retention, Liability, Risk Management, Public Speaking, Employee Training, Strategic Planning, Litigation Management, Commercial Lines, Leadership Development, Process Improvement, Human Resources, Performance Management, Warm Client Relations, Supportive Teammate, Excellent Time..., Poised & Articulate, Conflict Resolution, Creative Marketing Ideas, Resourceful, Mentoring & Training..., Records & Files &..., Tactfully Persuasive, Xactimate Software, Claim File Software, Bookkeeping & Inventory..., Customer Oriented
Education
California State University-Los Angeles 1987 — 1991
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pasadena City College 1985 — 1987
Associate of Arts (A.A.), Human Resources Management/Personnel Administration, General
Farmers Insurance June 2011 - Present
Farmers Insurance March 2006 - June 2011
Allied Insurance January 2000 - September 2005
21st Century Insurance October 1989 - January 2000
Skills
Liability Analysis, Property & Casualty..., Liability, Insurance, Claims Management, Commercial Insurance, Claim, Litigation Management, Subrogation, Litigation, Commercial Lines, Legal Liability, Underwriting, Casualty, Claim Investigation, Casualty Insurance, General Insurance
Education
Chartered Property and Casualty Underwriters 1995 — 1999
CPCU Designation, Insurance
California State University-Northridge 1984 — 1988
Bachelor of Science - Business /Marketing, Business Administration
Allied/Nationwide Insurance December 2009 - Present
Allied Insurance Company May 2006 - December 2009
Nationwide Insurance April 2005 - May 2006
Allied Insurance September 2001 - April 2005
21st Century Insurance January 1998 - September 2001
Skills
Casualty, Legal Liability, Casualty Claims, Commercial Lines, Insurance, Claim, Subrogation, Professional Liability, Commercial Insurance, Property Damage, Claims Management, Liability, Claim Investigation, General Insurance, Liability Analysis, Property & Casualty..., Call Centers, Umbrella Insurance, Litigation Management, Claims Resolution, Claims Handling, CPCU, Underwriting, Workers Compensation, Casualty Insurance
Education
California State University-Northridge 1992 — 1997
Bachelor's degree, Communication, Journalism, and Related Programs
State Farm May 2014 - Present
Wells Fargo December 2009 - May 2014
21st Century Insurance July 2005 - August 2007
Countrywide Home Loans September 2001 - July 2005
Skills
Sales, Marketing, Management, Relationship Management, Staff Development, Staff Management, Customer Service, Business Development, Mortgage Lending, New Business Development, Mortgage Banking, Small Business Lending, Commercial Mortgages, Consumer Lending, Commercial Lending, Residential Mortgages, Cross Selling, Microsoft Office, Refinance, Loan Origination, Credit, Team Building, VA loans, Banking, Lines Of Credit, Loans, USDA, Finance, Commercial Banking, B2B
Education
California State University-Northridge
Jews for Jesus January 2015 - Present
Jews for Jesus October 2012 - Present
Massah Israel Outreach February 2008 - September 2012
Code Coalition October 2007 - May 2008
Jet Propulsion Laboratory February 2007 - October 2007
21st Century Insurance December 2006 - February 2007
California State University, Northridge April 2006 - December 2006
Innovation Management Group August 2005 - April 2006
Skills
Digital Strategy, Innovation Development, Content Marketing, Software Development, Strategic Planning, Community Outreach, Public Speaking, Nonprofits, Leadership, Fundraising, Volunteer Management, Program Management, Event Planning, Leadership Development, Teaching, Editing, Travel Planning, Web Design, Project Management, Databases, Preaching, Theology, Missions, Discipleship, Evangelism, Conflict Resolution, Pastoral Care, Apologetics
Education
California State University-Northridge 2001 — 2006
BS, Computer Science
Moody Bible Institute 2001 — 2001
Biblical Studies
Capital Bible College 1999 — 2000
Old Testament Studies
Mast Heating & Cooling May 2015 - Present
Vredevoogd-Brummel Insurance February 2013 - May 2015
21st Century Insurance June 2001 - August 2012
Skills
Insurance, Property & Casualty..., Marketing, Customer Service, Sales, Risk Management, Strategic Planning, Casualty, Leadership, Casualty Insurance
Education
Calvin College 2006 — 2011
Unity Christian High School 2002 — 2006
GE Capital July 2014 - Present
SHFL entertainment / Bally Technologies April 2013 - June 2014
The Walt Disney Company June 2011 - April 2013
Software Resources August 2010 - June 2011
21st Century Insurance July 2008 - October 2009
Kaiser Permanente IT November 1999 - April 2008
Kaiser Permanente 2000 - 2008
Skills
Technology Needs..., Database Admin, Performance Improvement, Project Management, Root Cause Analysis, DevOps, Chef, Continuous Improvement, Continuous Delivery, Continuous Integration, ITIL, Cross-functional Team..., Microsoft SQL Server, Software Development, Business Intelligence, Active Directory, Product Innovation, VMware, Databases, Program Management, Windows, Creative Problem Solving, Six Sigma, Windows Server, Security, V&V, Enterprise Architecture, Visio, SQL, Business Process, SDLC, IT Management, Call Centers, Cloud Computing, Disaster Recovery, Quality Assurance, Process Improvement, DNS
Education
California State University-Northridge 1985 — 1987
ResultsCandy, Inc. June 2011 - Present
Guthy-Renker November 2010 - June 2011
RAPP August 2009 - November 2010
21st Century Insurance April 2008 - April 2009
PREMIER AMERICA CREDIT UNION June 2005 - April 2007
Equifax Marketing Services April 2004 - June 2005
TLC COMMUNICATIONS, INC July 1999 - April 2004
US SALES CORP May 1986 - July 1999
Skills
Strategic Thinking, Database Marketing, Customer Acquisition, Demand Generation, Multi-channel Marketing, CRM, Direct Mail, Website Development, Loyalty Programs, Strategy, Segmentation, Direct Marketing, Email Marketing, E-commerce, Integrated Marketing, Marketing Strategy, Customer Experience, Online Advertising, Lead Generation, Leadership, SEM, Co-registration, SEO, B2B, Marketing, Customer Insight, Advertising, Media Buying, Customer Retention, Interactive Marketing, Mobile Marketing, Analytics, Digital Marketing, New Business Development, Corporate Branding, B2B Marketing, Campaign Management, Online Marketing, Strategic Partnerships, Digital Strategy, PPC, Direct Response, Media Planning
Education
California State University-Northridge
Farmers Insurance March 2012 - Present
Dr. Pepper Bottling Co December 2011 - March 2012
21st Century Insurance September 2006 - January 2010
Enterprise Rent-A-Car May 2001 - October 2005
Skills
Whole Life, Property & Casualty..., Term Life Insurance, Life Insurance, Insurance, Workers Compensation, Commercial Insurance, Casualty, Liability, Umbrella Insurance, General Insurance
Education
California State University-Long Beach 1994 — 2000
Family & Consumer Science
Answer Financial January 2011 - Present
DeVry University January 2010 - January 2011
21st Century Insurance July 2006 - October 2008
Skills
Salesforce.com, Customer Service, Sales, Marketing, Management, Insurance Policies, General Insurance
Education
California State University-Northridge 2000 — 2004
Bachelor's degree, Small Business Administration/Management
Sherman Oaks Center for Enriched Studies 1992 — 1995
High School Diploma, General Studies
M & D Services, LLC August 2015 - Present
CACI International Inc September 2014 - Present
USIS/Altegrity Inc January 1999 - September 2014
RTW, Inc. February 1996 - December 1998
EMC Insurance Companies 1995 - January 1996
21st Century Insurance 1992 - 1995
Skills
Knowledge of Microsoft..., Computer Program, Background Checks, Microsoft Word, Private Investigations
Education
California State University-Northridge
Bachelor of Science (BS), Organizational Systems Management
AIG May 2006 - Present
Marsh 2001 - 2006
UnumProvident 2000 - 2001
Progessive Insurance CO 2000 - 2000
21st Century Insurance 1994 - 2000
Skills
Analysis, Brokers, Casualty, Claim, Commercial Insurance, Customer Service, Employment Practices..., Insurance, Legal Liability, Liability, Management, Microsoft Excel, Microsoft Word, Professional Liability, Property, Umbrella Insurance, Underwriting
Education
California State University-Northridge 1996 — 2000
BA, Psychology
Los Angeles Pierce College 1992 — 1996
AA, Liberal Studies
21st Century Insurance September 2006 - February 2011
FoodMaxx/ Food 4 Less April 1995 - August 2006
Skills
Claims, Time Management, Customer Service, Marketing, Teamwork, Negotiation, Insurance
Education
California State University-Hayward - School of Business and Economics 2001 — 2004
Bachelor of Science, Business Administration, Marketing
21st Century Insurance July 2014 - Present
21st Century Insurance January 2011 - July 2014
21st Century Insurance September 2007 - December 2010
21st Century Insurance November 2006 - September 2007
21st Century Insurance November 2003 - November 2006
21st Century Insurance September 2001 - November 2003
Skills
Process Improvement, Management, Data Warehousing, Insurance, Business Analysis, Analytics, Risk Management, Visio, Analysis, Business Intelligence, Leadership, Budget, Staffing Models, Forecasting, Auditing, Databases, Expenses, CRM, Call Centers, Business Planning, Strategic Planning, Six Sigma, Business Development, Finance, Business Process..., Operations Management, Change Management, Data Analysis, Cross-functional Team..., Software Documentation, Budgets
Education
American Institute For Chartered Property Casualty Underwriters
Chartered Property Casualty Underwriter
American Institute For Chartered Property Casualty Underwriters
Associate in General Insurance (AINS)
California State University-Northridge 1996 — 1998
BS
Farmers Insurance March 2011 - Present
21st Century Insurance and Financial Services 2009 - Present
AIG Agency Auto 2005 - Present
21st Century Insurance August 2004 - March 2011
Education
Centro Escolar University
Dell June 2012 - Present
NYU Langone Medical Center April 2011 - May 2012
Cedars-Sinai Medical Center October 2010 - November 2010
Encore Health Resources 2010 - 2010
Kaiser Permanente March 2007 - May 2009
21st Century Insurance 2005 - 2005
bad boys 2 2002 - 2002
Lipman Nurit 1996 - 1998
Skills
Epic Systems, EHR, GoLive, EMR, Healthcare Information..., Clinical Research, HL7, Ambulatory, CPOE, Meditech, Hospitals, Healthcare, Training, Informatics, Software Implementation, Cerner, Inpatient, Software Documentation, HIPAA, Revenue Cycle, Documentations, Health Information..., Healthcare Consulting, Documentation, Healthcare Industry, Healthcare Management
Education
City University of New York City College 1992 — 1994
Bachelor of Arts (B.A.), Theatre/Theater
21st Century Insurance September 2003 - May 2009
AIG September 2001 - September 2003
Education
California State University-Long Beach 2005 — 2008
BA, Sociology
Long Beach City College
2003Associate Degree, Sociology
CoverHound, Inc. June 2015 - Present
Applied Automated Engineering Corporation. January 2012 - May 2015
AAEC January 2012 - December 2014
SEIU November 2008 - December 2011
AIG Agency Auto November 2000 - November 2008
21st Century Insurance 2000 - 2008
Skills
Policy Analysis, Grassroots Organizing, Political Campaigns, Public Speaking, Volunteer Management, Nonprofits, Public Policy, Speech Writing, Public Relations, Event Planning, Community Outreach, Grant Writing, Politics, Fundraising, Policy, Coalitions
Education
Alemany High School
California State University-Northridge
21st Century Insurance July 2014 - Present
21st Century Insurance June 2010 - July 2014
Farmers Insurance Group of Companies May 2008 - June 2010
Farmers Insurance Group of Companies May 2007 - August 2007
Skills
SAS, SQL, MS Office..., Insurance, General Insurance, Property & Casualty..., Pricing, SAS, Analytics, Actuarial Science, Underwriting, SAS Programming, Data Analysis, Process Improvement, Reinsurance, Competitive Analysis, Product Management, Casualty Insurance, Statistics, Lotus Notes, Liability, SQL, Quantitative Analytics, Claims Management, Visio, Claim, Access, Strategic Planning, VBA, Business Analysis, Management, Market Analysis, Team Leadership, Risk Management, Pricing Analysis
Education
California State University-Los Angeles 2006 — 2008
Bachelor's degree, Mathematics
Los Madeanos College 2002 — 2004
Associate's degree, Mathematics and Computer Science
Mitchell International February 2011 - Present
Mitchell International April 2005 - February 2011
Mitchell International April 1995 - April 2005
21st Century Insurance 1992 - 1994
Skills
Salesforce.com, SaaS, Customer Satisfaction, Process Improvement, Account Management, Cloud Computing, Cross-functional Team..., Solution Selling, Product Management, Troubleshooting, Sales Operations, Leadership, Training, Enterprise Software, Virtualization, Customer Retention, Call Centers, CRM, Vendor Management, Insurance, Team Leadership, Management, Sales, Integration, Customer Service
Education
California State University-Northridge
Business Administration and Management, General
Bristol West Insurance Group July 2013 - Present
Contego Services Group, LLC November 2010 - July 2013
Guarantee Insurance Company November 2010 - July 2013
Farmers Insurance April 2004 - November 2010
21st Century Insurance 2008 - March 2010
AIG 2004 - 2010
Unitrin Direct February 2002 - April 2004
State of Florida Agency for Healthcare Administration February 1997 - March 2002
Application Profiles, INC. February 1996 - February 1997
Leon County Sheriff's Office February 1993 - February 1996
Skills
Workers Compensation, Insurance, Claim, Claims Management, Special Investigations, Property & Casualty..., Interviews, Claims Investigations, Private Investigations, Internal Investigations, Health Care Fraud, Training, Casualty, Surveillance, Subrogation, Insurance Law, Leadership, General Insurance, Litigation Management, Fraud, Investigation, Commercial Lines, Liability, Liability Analysis, Commercial Insurance, Accident, Background Checks, Legal Liability, Risk Management, Claim Investigation, Inland Marine, Reinsurance, Underwriting, Professional Liability, Property Damage, Umbrella Insurance, Employment Practices..., D&O, Brokers, Health Insurance, Disability Insurance, Claims Handling, Excess, Expert Witness, Claims Resolution, Workers' Compensation..., Medicare, Fraud Detection, Employee Benefits, Casualty Insurance
Education
Central Michigan University 1983 — 1988
BS, Psychology
Redfin November 2012 - Present
Century 21 Hilltop September 2010 - November 2012
Bank of America September 2009 - September 2010
Troop Real Estate August 2004 - September 2009
21 St Century Insurance May 1988 - July 2004
21st Century Insurance May 1988 - July 2004
21st Century Insurance Company May 1988 - July 2004
21st Century Insurance May 1988 - June 2004
21st Century January 1997 - January 2002
21st Century Insurance January 1991 - January 1997
Skills
Real Estate, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Human Resources, Short Sales, Real Estate Transactions, Customer Service, Time Management, Foreclosures, Property, REO, Sellers, Condos, First Time Home Buyers, Property Management, Single Family Homes, Investment Properties, Rentals
Education
California State University 1987 — 1991
BA, Speech Communication/Marketing/PR
CSUN 1986 — 1991
BA, Communication: Public Relations/Marketing
Los Angeles Pierce College 1984 — 1986
AA, Business
California Real Estate
Bachelor of Arts, Speech Communications
AAA March 2015 - Present
Bank of America February 2014 - January 2015
Bank of America September 2010 - February 2014
Omni Safe Insurance Services June 2010 - August 2010
21st Century Insurance and Financial Services September 2007 - December 2009
21st Century Insurance November 2003 - September 2007
Skills
Microsoft Word, Excel,..., Telephone Skills, Internet Research, Customer Service, Underwriting
Education
California State University-Northridge
Bachelor of Arts
21st Century Insurance Branch Manager TraineeHertz Rent a CarSeptember 2004 - February 2006
Education
California State University-Northridge 1998 — 2004
BA, Communications
Farmers Insurance April 2010 - Present
21st Century Insurance January 2005 - December 2009
eQ Technologic January 2000 - December 2000
Center for Development of Advanced Computing - CDAC February 1998 - December 1999
Education
Cleveland State University - Cleveland-Marshall College of Law 2003 — 2005
Masters
Center for Development of Advance Computing - CDAC, Pune, India 1997 — 1998
Post Graduate Diploma
Shivaji University 1992 — 1996
Bachelors of Engineering
TOSHIBA AMERICA BUSINESS SOLUTIONS January 2013 - Present
Century National Insurance Co. January 2012 - January 2013
GMC Software Technology September 2010 - January 2012
GMC Software Technology 2009 - September 2010
United Imaging Solutions 2008 - 2009
Ricoh America Corp. 2007 - 2008
Océ North America, Inc. 2005 - 2007
Océ North America, Inc. 2002 - 2005
21st Century Insurance 1998 - 2000
Skills
Agile Project..., Software Project..., Solution Selling, Solution Architecture, Agile Methodologies, SDLC, Methodology, PCL, Pdf, Ricoh, Management, Scrum, Enterprise Software, Project Management, Document Management, Print Management, Variable Data Printing, Integration, Professional Services, Document Imaging, Pre-sales, Digital Printing, Product Management, Databases, Software Documentation, Visio
Education
California State University-Los Angeles 1995 — 1997
MBA, Information Technology
TouchCommerce August 2013 - Present
21st Century Insurance November 2006 - October 2009
California State University, Northridge June 2005 - January 2006
Skills
Java Enterprise Edition, Eclipse, Ant, Java, CVS, Shell Scripting, Websphere, Software Development, JavaScript, XML, Web Development, .NET, Visio
Education
California State University-Northridge 2011 — 2014
Master of Business Administration (M.B.A.), Focus on Management
California State University-Northridge
B.S, Computer Science
Cisco May 2015 - Present
Cisco Systems 2011 - Present
Motion Pictures Association of America September 2010 - August 2011
Tribune Company December 2009 - September 2010
AIG June 2008 - December 2009
21st Century Insurance 2008 - December 2009
Avatar Computer Consulting April 2006 - June 2007
PD financial 2006 - 2007
MaxxElectronics Inc. January 2003 - December 2006
AIS July 2000 - June 2003
Skills
Disaster Recovery, Cisco Call Manager, SharePoint, Citrix, Project Management, VMware, Active Directory, Virtualization, HP, Microsoft Exchange, Servers, Data Center, System Deployment, Cisco Technologies, Windows, Storage, IT Management, Security, Troubleshooting, Networking, Cloud Computing, Enterprise Software, Switches, SAN, Infrastructure, Microsoft Certified..., Testing, Windows XP, Vendor Management, Windows Server, Hardware, Integration, Visio, SDLC
Education
El Camino College 2005 — 2006
Information Science & Law
Cerritos College 1999 — 2001
Information Science
Torrance High 1990 — 1993
High School Diploma
21st Century Insurance July 2002 - October 2009
AIG Agency Auto 2002 - 2009
CIBA Vision Corporation November 2001 - June 2002
US Army December 1975 - March 1983
Education
DeVry University 1999 — 2002
Bachelor of Science, Computer Information Systems
Central Michigan University 1971 — 1980
Bachelor of Science, Secondary Education
The Reel Tech September 2006 - Present
United Risk Solutions, Inc. October 2009 - November 2010
Farmers Insurance August 2006 - February 2009
Firemans Fund Insurance July 2003 - May 2006
21st Century Insurance March 1997 - July 2003
Bob's Bait and Tackle April 1996 - March 1997
Turners Outdoorsman February 1992 - April 1996
Skills
Customer Service, Customer Relations, negotiation, Commercial Insurance, Property & Casualty..., Team-oriented, Time Management, Field Work, Organization &..., Insurance Adjusting, Licensed Property &..., Licensed Life & Health..., Client Rapport, Negotiation, Legal Liability
Education
California State University-Long Beach - College of Business Administration
BS, Business Management
Wells Fargo October 2014 - Present
Wells Fargo October 2013 - October 2014
Wells Fargo May 2012 - October 2013
21st Century Insurance Group August 1985 - May 2010
21st Century Insurance August 1985 - May 2010
New Business Development August 1985 - 2010
Skills
New Business Development, Fundraising, Event Management, Problem Solving, Client Development, Public Speaking, Executive Coaching, Brand Awareness, Tactics, Strategic Planning, Public Relations, Advertising, Negotiation, Marketing Research, Television, Deliverables, Customer Relations, Marketing Strategy, Event Planning, Marketing Communications, Promotions, Social Media, Media Relations, Market Research, Press Releases, Corporate Communications, Market Planning, Sponsorship, Radio, Copywriting, Publicity, Non-profits, Team Building, Research, Marketing Management, Account Management, Newsletters, Sales Management, B2B, Direct Marketing, Planning, Trade Shows, Media Planning, Production, Contract Negotiation, Online Marketing, Community Relations, Internal Communications, Writing, Consultative Selling
Education
Pepperdine University 1996 — 1998
MBA, MBA with Finance Concentration
Pepperdine University 1994 — 1996
MBA, MBA
University of California, Los Angeles - School of Law 1990 — 1991
Certificate, Paralegal Attorney Litigation Assistant
University of California, Los Angeles 1987 — 1989
Management Certificate, Business Administration and Management, General
California State University-Northridge
BA, Urban Studies/ Science
21st Century Insurance and Financial Services November 2007 - December 2009
21st Century Insurance December 1990 - November 2007
Skills
SDLC, Visio, Requirements Analysis, SharePoint, Business Analysis, Data Warehousing, Vendor Management, Business Intelligence, Requirements Gathering, Systems Analysis, Enterprise Architecture, Websphere, IT Management, Call Centers, Analysis, Process Improvement, Integration, Disaster Recovery, Unix, Software Documentation, Software Project..., Business Continuity, IT Strategy, SQL
Education
California State University-Northridge
MS, Computer Science
California State University-Northridge
BS, Computer Science
Core Digital Media (LowerMyBills.com) March 2014 - Present
LowerMyBills.com March 2010 - Present
21st Century Insurance September 1999 - March 2010
Kinko's Corporation (now Fed-Ex Kinko's) January 1999 - August 1999
Great Western Bank 1990 - 1998
Skills
Microstrategy, Data Warehousing, DB2, Business Intelligence, SQL, Oracle, Analytics, Requirements Gathering, Databases
Education
California State University-Northridge 1976 — 1980
BS, Political Science - International Relations
Garda Cash Logistics May 2010 - Present
21st Century Insurance May 2004 - October 2009
21st Century Insurance November 2002 - 2004
Education
California State University-Long Beach
B.S. - Honors, Criminal Justice
Providence Health & Services 2008 - Present
21st Century Insurance December 2004 - March 2007
Countrywide Home Loans October 2003 - December 2004
Washington Mutual June 2000 - October 2003
Skills
Outlook, Training, Microsoft Excel, Access, Leadership, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Management, Program Management, Time Management, Event Planning, Team Building, Administrative..., Call Centers, Coaching, Human Resources, Financial Analysis, Leadership Development, Nonprofits, Process Improvement, Public Speaking, Risk Management, Research, Team Leadership, Sales
Education
Woodbury University 2010 — 2012
MBA, Business Administration
California State University-Northridge 1997 — 2003
BS, Business Administration
The Natural Latex Company June 2015 - Present
Education, Health and Welfare January 2011 - June 2015
Pratt Whitney Rocketdyne September 1981 - December 2010
21st Century Insurance 1979 - 1980
Liberty Mutual Insurance 1978 - 1979
Skills
MRPII, SAP, Materials Management, Bill of Materials, BOM Audits, Value Stream Mapping, 6S, ACE, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Project, WIP, Multi Tasking, Problem Analysis, Inventory Management, Team-oriented, Change Control, Production Schedules, Master Scheduling, Attention to Detail, Time Management, Meet Deadlines, Flexibility, Process Improvement, Cross-functional..., Delivering on time, Metaphase, CIM-X, COMO, Contract Closouts, Earned Value Reporting, Aerospace, Root Cause Analysis, Team Building, MS Project, Process Scheduler, AS9100, Microsoft Office, Earned Value Management, MRP, SAP ERP, Cross-functional Team..., Kaizen, Lean Manufacturing, Project Management, Continuous Improvement, Supply Chain Management, Systems Engineering, Six Sigma
Education
West Coast University
Certificate, Technical Computing
CSUN
Certificate, APICS
Expanxion Recruiting October 2011 - Present
Phillips Associates May 2010 - September 2011
MWH Development Corp. January 2003 - December 2009
Phillips Associates March 1998 - November 2002
21st Century Insurance January 1993 - October 1998
Skills
Outlook
Education
California State University-Northridge 1985 — 1990
BA, Kinesiology/Business minor
Willis July 2015 - Present
Wells Fargo Insurance Services May 2007 - July 2015
Old Republic Construction Program Group April 2001 - May 2007
21st Century Insurance January 1996 - February 2001
Great Western Bank 1994 - 1995
Skills
Insurance, Property & Casualty..., Workers Compensation, Underwriting, Commercial Insurance, Legal Liability, Liability, Casualty, Risk Management, Claim, Customer Service, Umbrella Insurance, Microsoft Excel, Professional Liability, Brokers, General Insurance, Casualty Insurance
Education
California State University-Northridge 2007 — 2012
Bachelors of Science, Sociology (counseling and interviewing / HR)
Farmers Insurance September 2011 - Present
Farmers Insurance January 2010 - September 2011
21st Insurance and Financial Services March 2007 - January 2010
AIG (aigdirect.com) August 2005 - March 2007
21st Century Insurance December 2004 - August 2005
21st Century Insurance April 2003 - December 2004
21st Century Insurance December 1999 - April 2003
Skills
Business Analysis, Change Management, Customer Experience, Leadership, Process Improvement, Process Management, Program Management, Quality Assurance, Six Sigma, Training, Call Center, Call Centers, Management, Operations Management, Project Management, Property, Quality Management, Risk Management, SDLC, Sales, Strategic Planning, Team Management, Customer Satisfaction, Vendor Management, Insurance, Teamwork, Time Management
Education
California State University-Northridge
Allergan October 2009 - June 2015
Endurance June 2006 - November 2008
Quantum September 2000 - February 2005
Ingram Micro April 1997 - June 1998
21st Century Insurance July 1990 - April 1997
Skills
Travel Arrangements, Medical Devices, GCP, Clinical Trials, CTMS, Pharmaceutical Industry, Clinical Development, Regulatory Submissions, Pharmacovigilance, FDA
Education
California State University-Long Beach
Speech Communication, Organizational Communication, General
Texas Alliance Boys & Girls Clubs September 2015 - Present
HALO Senior Care May 2015 - Present
Personal April 2014 - December 2014
Nordstrom 2002 - 2003
American Family Insurance 2000 - 2002
Aera Energy LLC 2000 - 2000
21st Century Insurance 1994 - 2000
Skills
Customer Service, Administrative Work, Help Desk Support, Property & Casualty..., Microsoft Office, Facilitators, Church Events, Elder Care, Children's Ministry, Volunteering
Education
California State University-Northridge
Bachelor of Arts (B.A.), Psychology
Irvine, California 2013 - Present
Farmers Insurance 2010 - 2013
21st Century Insurance 1990 - 2010
21st Century Insurance 1986 - 1990
Skills
Legal Liability, Team Leadership, Expense Management, Project Management, Dispute Resolution, Personnel Management, Critical Thinking, Goal-driven leader, Communication Skills, Personnel Evaluation, Claim, Insurance, Property & Casualty..., Commercial Lines, General Insurance, Umbrella Insurance, Commercial Insurance, Homeowners, Casualty, Training, Workers Compensation, Claims Management, Liability Analysis, Claims Handling, Claim Investigation, Claims Resolution, Litigation Management, Underwriting, Property Claims, Professional Liability, Inland Marine, Health Insurance, Life Insurance, Accident, Marine Insurance, Claims Investigations, Term Life Insurance, Reinsurance, Auto Claims, Brokers, Disability Insurance, Employment Practices..., Renters, Insurance Law, Personal Lines Auto, Motorcycle, Whole Life, D&O, AIC, Casualty Insurance
Education
California State University-Long Beach
Bachelor of Science (B.S.), Business Administration, Marketing, and French
Barlow Respiratory Hospital February 2012 - June 2012
Valley Presbyterian Hospital February 2011 - December 2011
21st Century Insurance May 2000 - December 2009
21st Century Insurance 2002 - 2004
21st Century Insurance 2000 - 2002
Packard Bell NEC 1998 - 1999
Packard Bell NEC 1996 - 1998
Packard Bell NEC 1995 - 1996
Skills
Hospitals, Healthcare, Nursing
Education
Glendale Community College 2012 — 2013
Associates Degree in Nursing, Registered Nursing/Registered Nurse
Moorpark College 2010 — 2011
Nursing Prerequisites
California State University-Northridge
Bachelor of Science, Computer Science
Farmers Insurance October 1995 - Present
21st Century Insurance 1995 - 2009
Personal Lines Claims 2006 - 2008
Skills
Property, Claim, Liability, Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, User Acceptance Testing, Systems Analysis, Project Management, Analysis, Integration, SDLC, Insurance, Visio, Vendor Management, General Insurance, Training, Software Documentation, Process Improvement
Education
California State University-Northridge 1990 — 1995
Consulting February 2012 - Present
H&J Clips, LLC November 2009 - Present
21st Century Insurance January 2011 - January 2012
GSI Commerce March 2008 - December 2010
EDS 2005 - March 2008
Towers Perrin June 1999 - April 2005
Vaalburg Software Solutions July 1996 - May 1999
Software Design Concepts February 1994 - June 1996
Telebase Inc January 1993 - February 1994
Skills
E-commerce, Enterprise Architecture, Program Management, Project Management, CRM, Business Analysis, Integration, Management, Strategic Partnerships, Leadership, Team Building, Strategy, Business Development, Requirements Analysis, SDLC, Vendor Management, Consulting, Software Project..., IT Strategy, Process Improvement, Agile Methodologies, IT Management
Education
Calvin College 1987 — 1991
Bachelors, Economics
Coalition of Court Reporters of Los Angeles April 2012 - Present
BettyJo Boelman Insurance Agency - Farmers Insurance May 2004 - June 2013
21st Century Insurance December 2000 - May 2004
State Farm Insurance Agent August 1991 - December 2000
Skills
Insurance, Property & Casualty..., Commercial Insurance, Homeowners, Casualty, Team Building, Umbrella Insurance, Liability, Life Insurance, Property Damage
Education
California State University-Los Angeles 2012 — 2013
Paralegal Certificate, Litigation & Technology
California State University-Long Beach 1994 — 1998
BA, Sociology
Long Beach City College 1990 — 1994
AA, Liberal Arts
UserTesting July 2015 - Present
Disney Interactive Studios September 2013 - April 2015
USC Pacific Asia Museum 2011 - 2014
Directors Guild of America - Producer Pension and Health Plans 2011 - 2011
Leverage Point November 2006 - April 2010
21st Century Insurance 2000 - 2005
Xerox 1998 - 2000
Disney Interactive 1995 - 1998
Skills
Testing, Quality Assurance, Business Analysis, Test Planning, Software Quality..., Analysis, Business Process, Leadership, SDLC, Software Documentation, Requirements Analysis, Software Project..., Agile Methodologies, Scrum, Visio, User Acceptance Testing, Bug Tracking, Business Requirements, Mobile Devices, SQL
Education
Udemy Online Study 2013 — 2015
California State University-Northridge 2008 — 2010
Masters, Linguistics
City College of San Francisco
Graphic Design
San Francisco State University
BA, Japanese Language and Culture
Santa Monica College
Music
Fiserv August 2009 - Present
AIG Agency Auto/21st Century Insurance February 2008 - August 2009
21st Century Insurance 2008 - 2009
Chemtura February 2004 - July 2007
Lee Hecht Harrison 2007 - 2007
Great Lakes Chemical , a Chemtura Corporation 2004 - 2007
BioLab, a Chemtura Company 2004 - 2007
CheckFree 2002 - 2004
Scientific Atlanta 1990 - 2002
Scientific Atlanta Inc 1990 - 2002
Skills
PMP, Project Management, ITIL v3 Foundations..., ITIL Process..., Data Center, IT Operations, Management, Process Improvement, Vendor Management, IT Management, ITIL, Disaster Recovery, Infrastructure, Change Management, Business Process..., IBM Mainframe, Enterprise Architecture, Team Building, Incident Management, Leadership, IT Service Management
Education
Clayton State University 2008 — 2008
Conted, Program Management
Georgia State University - J. Mack Robinson College of Business 1996 — 2001
MBA, Business
Clemson University 1973 — 1975
N/A, Math/Computer Science
Clemson University 1971 — 1973
BA, Math Education
Spartanburg Junior College 1969 — 1971
AA, Math
Shaolin Institute - cultural center
Tai Chi
St Andrews Parish High School
Amgen May 2012 - Present
Coram Healthcare January 2010 - May 2012
American General/Sun America Financial Services January 2008 - January 2010
21st Century Insurance May 2005 - December 2007
Medtronic Inc. May 2002 - May 2005
Homestore.com 1999 - 2002
The Angeles Group 1994 - 1998
Skills
Web Analytics, Continuous Improvement, Web Design, Process Improvement, Customer Experience, Six Sigma, CRM, Call Center, Management, Insurance, Recruiting, Competitive Analysis, Training, Customer Retention, Team Building, Leadership, Analysis, Customer Satisfaction, Sales Management, Call Centers, Healthcare, Change Management, Strategic Planning, Business Process..., Customer Service, Contract Negotiation, Business Development, Executive Management, New Business Development, Project Management, Account Management, Mergers & Acquisitions, Marketing, Cross-functional Team..., Business Strategy, Program Management, Salesforce.com, Operations Management, Coaching, Team Leadership, Product Development, Performance Management, Leadership Development, Vendor Management, Strategy, Management Consulting, Sales Operations, Outsourcing, Business Analysis, Risk Management
Education
California State University-Northridge
Master of Public Administration (M.P.A.), 3.88 GPA
San Diego State University-California State University
Bachelor's Degree, Political Science and Government
Northrop Grumman Corporation July 2007 - Present
The Wide Umbrella October 2009 - December 2011
Cornerstone Technology Group September 2007 - December 2009
Northrop Grumman Corporation March 2001 - June 2007
M/S Database Marketing September 2000 - December 2000
eNutrition March 2000 - August 2000
WMC Mortgage June 1999 - March 2000
21st Century Insurance August 1998 - June 1999
Digital Genesis December 1997 - August 1998
Precision Entertainment September 1997 - December 1997
Skills
Microsoft SQL Server, .NET, Strategic Planning, Project Management, SDLC, Windows Server, Web Applications, Agile Methodologies, Software Development, Vendor Management, Software Engineering, E-commerce, Budgeting, Leadership, ASP.NET, Troubleshooting, Business Analysis, IT Strategy, System Administration, Cloud Computing, IT Management, Management, Start-ups, Process Improvement, Nonprofits, Mentoring, Web Hosting, Requirements Analysis, Requirements Gathering, Databases, IIS, C#, Team Leadership, Cross Functional Team..., Web Services, Security, SharePoint, Information Technology, Consulting, SQL, Web Development, Software Project..., Enterprise Architecture, Integration
Education
University of California, Los Angeles 2011 — 2012
Technical Management Program
California State University-Northridge
Bachelor of Science, Computer Science
Chatsworth Senior High School
Farmers Insurance Company & Zurich Financial Services September 2010 - Present
Farmers/Zurich Insurance Company September 2010 - January 2011
21st Century Insurance October 1985 - January 2010
aigdirect.com 1985 - 2010
21st Century Insurance 1985 - 2010
Skills
Cisco, Meridian Mail, Invoicing, Customer Service, Telecommunications, Cisco Technologies, Avaya, Call Center, Call Centers, Leadership, Project Management, Networking, Management, Technical Support, Software Documentation, Visio, Vendor Management, Business Analysis, Integration, Process Improvement, SDLC
Education
California State University-Northridge 1987 — 1989
AA, Associates in Arts and Science, Business Administration
Facey Medical Foundation April 2012 - Present
21st Century Insurance 2000 - 2009
Southern California Edison 1999 - 2000
Farmers Insurance 1990 - 2000
Skills
DB2, SDLC, Requirements Analysis, Visio, Quality Assurance, Oracle
Education
California State University-Northridge 2010 — 2012
Bachelor of Science (BS), Radiologic Sciences, R.T. (R) (ARRT)
California State University-Northridge 1981 — 1984
Bachelor of Science (BS), Business Adminstration - Accounting
VPI Pet Insurance January 2011 - Present
John W Photography 2008 - January 2010
OC Roller Girls March 2007 - June 2009
CME LLC October 2006 - July 2008
Automotive Associates October 1999 - October 2006
21st Century Insurance 1998 - 1999
Skills
Marketing, Property & Casualty..., Employee Benefits, Account Management, Sales, Building Relationships, Customer Service, Team Building, Voluntary Employee..., Salesforce.com, Cross-functional..., Market Research, Online Marketing, Marketing Strategy, Pet Insurance
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
California State University-San Bernardino
Bachelor of Science, Health Science
Farmers Insurance February 2012 - Present
21st Century Insurance April 2010 - February 2012
21st Century Insurance September 2006 - May 2010
Skills
Claim, Insurance, Property & Casualty..., General Insurance, Casualty, Underwriting, Liability
Education
California State University-Northridge 1997 — 2000
Bachelor of Science (BS), Finance, General
One Earth Insurance Services, Inc. January 2010 - Present
Contractors & Manufacturers Insurance Services November 2003 - March 2015
21st Century Insurance July 2001 - November 2003
Washington Mutual Bank April 1999 - June 2001
Skills
Professional Liability, Commercial Insurance, Workers Compensation, Liability, Property & Casualty..., Customer Service, Real Estate Insurance, Construction Insurance, Aviation Insurance, Surety Bonds, Claim, D&O, Employment Practices..., Underwriting, Real Estate, Investments, Insurance, Legal Liability
Education
California State University-Northridge 1998 — 2000
BACHELOR SCIENCE, BUSINESS ADMINISTRATION - MARKETING
Pierce College 1995 — 1998
ASSOCIATES OF ART, GENERAL EDUCATION
Kaiser Permanente December 2014 - January 2015
Citibank (Banamex USA) May 2014 - November 2014
Green Dot Corporation July 2013 - March 2014
SCE October 2007 - May 2013
Spirent Communications September 2006 - June 2007
21st Century Insurance October 2004 - September 2006
M&K Sound Corp October 2003 - October 2004
Cendant SSG Helpdesk October 2002 - October 2003
Skills
Access, Risk Management, Reporting Usability and..., Process Flow and Data..., Business Risk Analysis, Data Mining and..., Google Analytics, SAP Security, Oracle Database Security, Fraud and Segregation..., ACL, Marketing Analysis, Encase Forensics, SOX Consulting, VBA, SQL, Excel, Correlations, Standard Deviation, Statistical Sampling, SSIS, TSQL, Stored Procedures, SSRS
Education
The Chicago School of Professional Psychology
Master of Arts, Psychology
California State University-Northridge
Bachelor of Science, Business Administration; Information Systems; Accounting
ProtoType Industries February 2010 - Present
21st Century Insurance December 2006 - September 2009
21st Century Insurance Company December 2006 - August 2007
California State University Northridge 2006 - 2006
California State University Northridge 2005 - 2006
Skills
Hibernate, Ant, Eclipse, Struts, JavaScript, Subversion, Tomcat, AJAX, JBoss Application Server, Websphere, MySQL, CVS, JSP, Oracle, SDLC, Web Applications, XML, Apache, WebSphere, JDBC, jQuery, Software Development
Education
California State University-Northridge 2003 — 2006
BS, Computer Science
Santa Monica College
21st Century Insurance October 2004 - Present
aig 2006 - 2008
Education
Cecil College 2011 — 2014
Bachelor's degree, Computer Engineering
Green Hasson Janks December 2007 - Present
International Education Research Foundation May 2009 - May 2012
21st Century Insurance 2004 - December 2007
Unified Western Grocers 2002 - 2004
Arthur Andersen LLP 1999 - 2002
Deloitte & Touche 1997 - 1999
ALTSCHULER, MELVOIN & GLASSER 1994 - 1997
Skills
Forensic Accounting, Profit Participation..., Internal Controls, Auditing, Participation, Royalty Audits, Royalty Auditor, Video Game Auditing
Education
California State University-Northridge 1991 — 1993
BS, Accounting
Katzenelson High - Israel 1985 — 1988
Physics Major
arvato digital services, llc - Bertelsmann SE & Co. KGaA February 2013 - Present
arvato digital services, llc - Bertelsmann SE & Co. KGaA June 2011 - February 2013
arvato digital services, llc - Bertelsmann SE & Co. KGaA February 2008 - June 2011
21st Century Insurance November 2006 - February 2008
21st Century Insurance November 2005 - November 2006
21st Century Insurance June 2003 - November 2005
First American Home Buyers Protection July 2002 - June 2003
Centurion Capital Management October 2000 - November 2001
Skills
Process Improvement, Management, Business Process..., Finance, Operations Management, Financial Reporting, Forecasting, Accounting, SAP, Insurance, Business Analysis, Financial Analysis, Outsourcing, Financial Modeling, Customer Service, PeopleSoft
Education
California State University-Northridge 1998 — 2002
21st Century Insurance June 2003 - Present
Education
California State University-Northridge
Ararat-Eskijian Museum September 1997 - Present
21st Century Insurance 1988 - Present
21st Century Insurance October 1988 - December 2009
Education
California State University-Northridge 1974 — 1984
UNC Chapel Hill, Health Sciences Library June 2014 - Present
UNC Chapel Hill Health Sciences Library September 2012 - Present
University of Miami, Miller School of Medicine, Louis Calder Memorial Library February 2012 - August 2012
University of Miami, Miller School of Medicine, Louis Calder Memorial Library August 2009 - February 2012
University of Miami, Miller School of Medicine, Louis Calder Memorial Library September 2008 - August 2009
National Institutes of Health September 2007 - August 2009
UCLA Law Library October 2005 - August 2007
UCLA Biomedical Library January 2007 - June 2007
UCLA Research Library September 2006 - June 2007
21st Century Insurance September 2004 - September 2005
Skills
Community Outreach, Administration, Budgeting, Library Science, Library, Bilingual-Spanish, Teamwork, Instruction, Training, Research, Information Literacy, Grant Writing, Teaching, Online Research, Collection Development, Evidence-based Medicine, Social Networking, Finance, Team Leadership, Mentoring, Library Instruction, Access, Budgets, Databases, Higher Education, Electronic Resources
Education
University of California, Los Angeles 2005 — 2007
MLIS, Library Science
California State University-Northridge 1998 — 2003
Bachelor of Science (BS), Finance, General
Vondell Logistics December 2011 - Present
21st Century Insurance and Financial Services November 2007 - June 2011
21st Century Insurance August 2006 - November 2007
21st Century Insurance August 2002 - August 2006
21st Century Insurance August 2000 - August 2002
21st Century Insurance August 1998 - August 2000
AAA August 1997 - July 1998
Skills
Customer Satisfaction, Call Centers, Customer Service, Insurance
Education
California State University-Long Beach - College of Business Administration 1984 — 1986
Cypress College 1982 — 1984
AA, BUSINESS ADMINISTATION
FIDM January 2010 - Present
Rainbow Apparel Stores March 2009 - July 2009
21st Century Insurance 2006 - 2008
Skills
Retail Math, Retail Buying, Merchandising, Visual Merchandising, Assortment
Education
Fashion Institute of Design & Merchandising 2008 — 2008
AA, Fashion Merchandising
California State University-Long Beach - College of Business Administration 2000 — 2004
BS, Marketing
Unemployed Administrative CoordinatorRight Road KidsOctober 2012 - Present
Simi Valley Unified School District October 2012 - February 2013
Clark Seif Clark June 2001 - January 2012
21st Century Insurance May 1998 - June 2001
Skills
Microsoft Office, Auditing, Microsoft Word, Financial Reporting, Accounts Payable, Accounts Receivable, QuickBooks, Human Resources, Mas 90, Access, Budgets, Environmental Consulting, Accounting, Budget, PowerPoint, General Ledger, Financial Analysis, Microsoft Excel, Microsoft SQL Server, Ten Key, Training, Outlook Express, Child Development, Nonprofits, Claims Handling
Education
CSUN 1990 — 1996
Bachelor of Science (BS), Child Development
Learning Tree University
Certifcate, Human Resources Development
Keck Medical Center of USC May 2015 - Present
Republic Indemnity November 2011 - April 2015
Ventura Community Memorial Health System May 2010 - October 2011
Wilshire Associates March 2009 - May 2010
21st Century Insurance April 2008 - March 2009
AIG SunAmerica January 2007 - April 2008
21st Century Insurance July 2006 - January 2007
21st Century Insurance October 2004 - July 2006
AIG SunAmerica August 2000 - October 2004
Skills
Access, Active Directory, Databases, Networking, Business Analysis, Disaster Recovery, Microsoft Office, Process Improvement, Project Management, Software Documentation, Technical Support, Vendor Management, Visio, Leadership, Management, Troubleshooting
Education
California State University-Northridge 1990 — 1992
BS, Business/Finance
B&B Premier Insurance Solutions, Inc. March 2010 - September 2014
21st Century Insurance September 2006 - January 2010
21st Century Insurance Company March 2000 - September 2006
Education
California State University-Los Angeles
Los Angeles City College
Prudential California Realty April 2004 - Present
Jus Browzing April 2001 - Present
VPA, Inc. January 1999 - November 2001
21st Century Insurance August 1993 - November 1997
Skills
Customer Service, Public Speaking, Retail, Social Media, Marketing, Social Networking, Entrepreneurship, Event Planning, Budgets, Investment Properties, Condos, Leadership, Negotiation, Event Management, Advertising, Email Marketing
Education
California State University-Northridge 1986 — 1992
Bachelor's degree, African-American/Black Studies/Psychology of Adolescent Child
Pierce College
Marketing and Science
FM Global April 2014 - Present
FM Global August 2010 - April 2014
AIG Agency Auto February 2004 - August 2009
21st Century Insurance 2004 - 2009
Omnexus April 2001 - November 2003
BASF March 1996 - October 1999
BASF January 1994 - March 1996
BASF March 1992 - January 1994
Skills
Insurance
Education
Centenary College 1980 — 1983
BS, Fashion Merchandising
Puget Sound Energy July 2009 - Present
21st Century Insurance August 2007 - July 2009
Allied Insurance July 2005 - August 2007
Geico June 1999 - December 2004
Nationwide Insurance July 1995 - June 1999
Crawford & Company 1990 - 1992
Radian Corporation 1988 - 1990
Skills
Property & Casualty..., Mediation, Claim, Insurance, SAP, Microsoft Excel, Microsoft Word, Claims Investigations, Court Appearances, Management, Subrogation, Negotiation, Liability, Casualty Insurance
Education
California State University-Sacramento
B.S., Business Administration
San Diego Mesa College
A.A., Human Biology
21st Century Insurance / AIG Direct July 2001 - Present
AIGDirect 2001 - Present
21st Century / AIG Direct 2001 - 2008
21st century insurance 2001 - 2008
Education
California State University-Northridge 1991 — 1994
B.A., Psychology
Verizon April 2007 - Present
Verizon Wireless January 2007 - Present
21st Century Insurance July 2003 - January 2007
Walnut Valley Unified School Dist May 2001 - July 2005
Chino Valley Unified School Dist September 1999 - July 2003
Souther Calif Edison August 1978 - May 2001
Southern Calif Edison July 1977 - May 2001
Skills
Customer Experience, Telecommunications, Call Center, Customer Service, Troubleshooting, Technical Support, Customer Retention, Unix, Invoicing, Customer Satisfaction, Vendor Management, Wireless, Telephony, Networking, VoIP, XP
Education
University of Calif
B.A, English
Citrus College
A.A, Business
Automobile Club of Southern California November 2009 - Present
21st Century Insurance September 1991 - November 2009
Education
California State University-Northridge
Bachelor of Arts, Communication/Marketing
21st Century Ins April 2008 - Present
21st Century Insurance 2006 - 2009
AIG SunAmerica January 2007 - April 2008
21st Century Insurance July 2006 - January 2007
Education
California State University-Northridge 1990 — 1992
BS, Business/Finance
Call Center Specialist October 2012 - Present
Arvato Digital Services July 2010 - October 2012
21st Century Insurance October 1992 - December 2008
Skills
Employee Benefits, Sales, Customer Satisfaction, Customer Experience, Call Center, Customer Service, Account Management, Insurance, Sales Management, Leadership, Business Process..., Project Planning, Strategic Planning, Access, Project Management, Training Delivery, Management, Workforce Management, Business Analysis, New Business Development, Talent Acquisition, Sales Operations, Negotiation, Change Management, Visio, Employee Relations, Customer Acquisition, Analysis, Customer Retention, Solution Selling, Sales Presentations, Microsoft Excel, Training, Team Management, Forecasting, Performance Management, Leadership Development, Operations Management, Business Development, Telephone Skills, Microsoft Word, Recruiting, PowerPoint, Cross-functional Team..., Outsourcing, Cloud Computing, Direct Sales, Marketing, Microsoft Office, Human Resources
Education
California State University-Northridge 1983 — 1987
B.A.
LegalZoom February 2010 - Present
HSBC PLC April 2008 - November 2008
21st Century Insurance January 2006 - September 2007
Cardservice International March 1999 - January 2004
Coastal Federal Bank October 1993 - April 1998
Skills
Outlook, Umbrella Insurance, Security, Microsoft Excel, Insurance, Customer Service, Payments, Finance, Claim, Accounting, Call Centers, Team Building, Credit Cards, E-commerce, PowerPoint, Banking, Team Leadership, Leadership, Sales, Microsoft Office
Education
California State University-Los Angeles 2004 — 2007
Bachelor of Arts, Political Science/Prelegal option
Liberty Mutual Insurance September 2013 - Present
Horace Mann Insurance May 2009 - September 2013
21st Century Insurance April 2005 - March 2009
Skills
Property, Casualty, Claims Management, Claim, Liability, Legal Liability, Property Damage, Litigation Management, Liability Analysis, Claim Investigation, Customer Service, Umbrella Insurance, Coaching, Homeowners, Team Building, Claims Handling, Subrogation, Insurance, General Insurance, Life Insurance, Accident, Casualty Insurance
Education
Texas Woman's University 2015 — 2017
Master of Business Administration (MBA)
California State University-San Bernardino
B.A.
Mercury Insurance June 2013 - Present
The Cheesecake Factory November 2011 - June 2013
Prospect Mortgage, LLC March 2008 - November 2011
Metrocities Mortgage March 2008 - November 2011
21st Century Insurance October 1989 - February 2008
21st Century Insurance 1989 - 2008
21st Century Insurance/Personal Auto Group (formerly aigdirect.com) 1989 - 2008
21st Century Insurance Group 1989 - 2008
Skills
Accounts Payable, Accounting, PeopleSoft, Process Improvement, General Ledger, Insurance, Outlook, Microsoft Excel, Access, Software Documentation, Microsoft Word, Microsoft Office, Analysis, Sarbanes-Oxley Act, Customer Service, Account Reconciliation, Vendor Management, Training, Leadership, Flexi, Lawson Accounts Payable, JD Edwards, Concur, Convey Taxport
Education
CSUN
Reseda High School
Keenan and Associates January 2011 - October 2014
21st Century Insurance September 2003 - April 2009
Skills
Claims, Excel, Outlook, Healthcare, Microsoft Office, Health Insurance, Insurance, HIPAA, Healthcare Information..., Healthcare Management, Microsoft Word, Medical Terminology, CPT, Claims Resolution, Access, Claims Management, Employee Benefits, Claim Investigation, Claims Handling, ICD-9, Provider Relations, Medicaid, Claim, Subrogation, Liability, Microsoft Excel
Education
Santa Barbara City College 2013 — 2015
Health Information/Medical Records Technology/Technician
California State University-Long Beach 2006 — 2013
Master of Science Healthcare Administration, Healthcare Administration
California State University-Long Beach 1994 — 2002
Bachelor of Arts, Consumer Affairs
Brown & Brown August 2009 - Present
21st Century Insurance 1999 - 2009
Education
California State University-Long Beach
Bachelor of Science, Criminal Justice
Bank of America October 2010 - Present
Bank of America December 2005 - July 2012
Bank of America 2005 - 2010
21st Century Insurance 2002 - 2005
Teradyne 1997 - 2001
Education
California State University-Northridge 2001 — 2005
Bachelors Degree in Business Administration, Bachelors Degree in Business Administration – Marketing
CSUN
EPI Construction, Inc. June 2008 - Present
21st Century Insurance June 1999 - June 2008
Investigative Services Corp. May 1991 - March 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Team Building, Leadership, Project Management, Web Design, Strategic Planning, HTML, Process Scheduler, Risk Management, Budgets
Education
California State University-Northridge 1994 — 1997
Bachleor of Arts, Speech Communication and Rhetoric
Pierce College 1991 — 1994
Business Adminstration, Business Administration and Management, General
21st Century Insurance February 1998 - Present
St. Joseph Hospital Burbank March 1997 - February 1998
Nestle September 1991 - January 1997
Skills
SharePoint
Education
California State University-Northridge 1965 — 1968
BS, Accounting
Health Net October 2011 - Present
21st Century Insurance July 2007 - December 2009
Move Inc August 2002 - March 2007
Management Consultant Research 1997 - 1998
Education
California State University-Long Beach
BS, Finance
PennyMac June 2013 - Present
PennyMac March 2010 - June 2013
PennyMac (through SMCI) December 2009 - March 2010
21st Century Insurance August 2008 - February 2010
21st Century Insurance August 2006 - August 2008
Tarleton Technologies December 2000 - September 2001
AdExchange.com May 2000 - November 2000
Capital Group July 1997 - May 2000
Skills
SQL, Ruby on Rails, ETL, Java, JavaScript, MySQL, Linux, XML, Web Applications, Agile Methodologies, Databases, Microsoft SQL Server, SDLC, Web Services, Oracle, Git, Subversion, Spring
Education
California State University-Northridge 2003 — 2006
MS, Computer Science
University of California, Los Angeles
BS, Applied Mathematics with Specialization in Computing
Kid Chess September 2010 - Present
21st Century Insurance March 1999 - December 2009
Monumental January 1998 - January 1999
ISI Systems February 1994 - January 1998
Education
Trinity College-Hartford 1973 — 1975
BS cum laude, Mathematics
Clarkson University 1971 — 1973
ATG
Oracle DBA certification
Farmers Insurance Group September 2011 - Present
Farmers Insurance June 2008 - September 2011
21st Century Insurance January 1987 - June 2005
Skills
Customer Service, Outlook, Mentoring, Word, Customer Relations, PowerPoint, Insurance, Excel, Problem Solving, Process Improvement, Microsoft Office, Negotiation, Team Building, Customer Satisfaction, Supervisory Skills, Lotus Notes, Coaching, Writing, Documentation, Public Relations
Education
California State University-Northridge
Bachelors of Art, Communications
st Century Insurance Company February 2002 - Present
st Century Insurance Company February 2002 - Present
21st Century Insurance February 2000 - Present
21st Century Insurance March 1998 - Present
21st Century March 1998 - Present
21st Century Insurance April 1996 - Present
21st Century April 1996 - Present
Education
California State University-Los Angeles 1993 — 1996
Bachelor Of Arts, Political Science
California State University
Bachelor of Arts, Political Science
California State University
Bachelor of Arts, Political Science
Western General insurance June 2012 - Present
21st Century Insurance February 2002 - December 2009
Skills
Liability, Claim, Insurance, Subrogation, Arbitration, Personal Injury, Training, Claim Investigation, Liability Analysis, Analysis, Fraud, Human Resources, Negotiation, Property & Casualty..., Time Management, Licensing, Claims Management, Casualty, Mergers & Acquisitions, Legal Liability, Commercial Insurance, Property Damage
Education
California State University-Northridge
BS, Business Administration Management
Travelers Insurance October 2005 - Present
ALLIED INSURANCE COMPANY January 2001 - October 2005
21st Century Insurance October 1988 - January 2001
Skills
Claim, Insurance, Claims Management, Litigation, Property & Casualty..., Liability, Commercial Lines, Casualty, Legal Liability, Commercial Insurance, Workers Compensation, General Insurance, Property Damage, Subrogation, Litigation Management
Education
California State University-Northridge
Bank of America August 2010 - Present
21st Century Insurance March 1998 - December 2009
Skills
Insurance, Marketing, Property & Casualty..., General Insurance, Casualty, Commercial Insurance, Underwriting, Liability, Claim, Umbrella Insurance
Education
California State University-Northridge 2000 — 2003
Degree not completed, Liberal Arts and Sciences/Liberal Studies
Farmers Insurance March 2010 - July 2010
21st Century Insurance April 1996 - July 2010
st Century Insurance/AIG Insurance/Farmers Insurance January 1996 - February 2010
21st Century Insurance January 1999 - January 2000
Education
California State University
Bachelor of Science, Management
California State University-Long Beach
BS, Business Management
California State University, Long Beach December 2002 - Present
21st Century Insurance September 1983 - June 1995
Skills
Teaching, System Administration, Microsoft Office, Research, Human Resources, Community Outreach, Healthcare, Higher Education, Public Speaking, Process Scheduler, Microsoft Excel, Editing, Leadership, PowerPoint, Leadership Development, Customer Service, English, Fundraising, Administrative..., Administrative..., Program Development, Staff Development, Nonprofits, Administration, Training
Education
California State University-Long Beach 1972 — 1980
B.A., English Lit/Englis Education
Sedgwick CMS December 2011 - November 2012
21st Century Insurance August 1988 - March 2010
Skills
Subrogation, Claims Management, Liability, Casualty, Property & Casualty..., Property Damage, Claim, General Insurance, Legal Liability, Litigation Management, Commercial Insurance, Insurance
Education
California State University-Northridge 1984 — 1987
B.A., Economics
Foundation for Advocacy, Conservatorship and Trust July 2011 - November 2011
Storch Consulting January 2010 - July 2011
21st Century Insurance January 2003 - November 2009
21st Century Insurance August 2001 - January 2003
21st Century Insurance March 1995 - August 2001
21st Century Insurance January 1992 - March 1995
Skills
Claim, Insurance, Liability, Arbitration, Litigation, Claims Management, Property & Casualty..., Subrogation, Personal Injury
Education
Agoura High School
California State University-Northridge
Bachelor of Science; Option, Home Economics/Business; Consumer Science and Management
21st Century Insurance June 1999 - August 2010
21st Century Insurance 2001 - 2010
Education
California State University-Long Beach - College of Business Administration
Bachelor's Degree, Business Administration
STAR Public Relations 2001 - 2012
21ST CENTURY INSURANCE October 2000 - December 2011
LORI DE WALL PUBLIC RELATIONS September 1998 - September 2000
RADIOSCOPE/EURWEB.COM September 1996 - August 1998
Education
California State University-Northridge 1991 — 1996
Bachelor of Arts (B.A.), Communication and Media Studies
Vanguard February 2013 - Present
Brinker Capital April 2012 - January 2013
EPAM Empathy Lab January 2011 - December 2011
Bank of America 2008 - 2011
Merrill Lynch 2010 - 2010
21st Century Insurance 2010 - 2010
Accenture 2007 - 2009
Thomson Financial 2006 - 2006
Skills
Quality Center, Test Planning, QTP, Senior QA Analyst, Quality Assurance, SDLC, Test Automation, Agile Methodologies, Manual Testing, Requirements Analysis, Software Quality..., SQL, LoadRunner, Vendor Management, Business Analysis, Visio, Microsoft SQL Server, Unix, SharePoint, Resource Management, CRM, FATCA compliance, Electronic W8, NRA Individuals and...
Education
City University of New York
Bachelor, Computer Information System
DeVry University
Bachelor of Professional Studies, Computer Information System
Los Angeles County Department of Children and Family Services September 2014 - Present
Bank of America November 2010 - January 2015
SBD Events January 2008 - November 2010
Sun America Retirement Services December 2005 - November 2009
21st Century Insurance December 2004 - December 2005
Washington Mutual Bank June 2000 - December 2004
Skills
Customer Service
Education
California State University-Northridge 1995 — 2001
BA, Psychology
Hiji Investment Company January 2013 - Present
Kemper Specialty January 1996 - October 2012
FIC 2000 - 2005
21st Century Insurance August 1995 - December 1995
Skills
Property & Casualty..., Underwriting, Liability, Product Management, Pricing, Claim, Product Development, Strategic Planning, Team Leadership, Risk Management, Management, Actuarial Science, Negotiation, Life Insurance, Legal Liability, Competitive Analysis, Team Building, Health Insurance, Marketing, Account Management, Analysis, Workers Compensation, Sales, Analytics, Forecasting, Business Analysis, Process Improvement, Fixed Annuities, Professional Liability, Data Analysis, Brokers
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2000
MBA
California State University-Northridge 1988 — 1994
Bachelor of Science (B.S.), Finance, General
DIRECTV June 2001 - November 2012
Storability January 2000 - June 2001
21st Century Insurance November 1996 - January 2000
Skills
Storage, Virtualization, Data Center, Enterprise Architecture, ITIL, High Availability, IT Strategy, Active Directory, Windows Server, Solution Architecture, Vendor Management, Hardware, Servers, IT Service Management, VMware ESX, Cisco Technologies, Infrastructure, System Administration, Hyper-V, Unix, Enterprise Software, System Architecture
Education
California State University-Los Angeles 1998 — 2002
Bachelor of engineering, Multi disciplinary engineering
Farmers Insurance November 2009 - April 2011
21st Century Insurance February 2006 - November 2009
Education
CSU Sacramento 2003 — 2005
Bachelors of Science, Criminal Justice
Diablo Valley College 2002 — 2003
Associate of Arts, General
Salesian College Preparatory High School
High School Diploma
Farmers Insurance July 2012 - Present
21st Century Insurance January 2011 - July 2012
The Grand Rapids Press April 2007 - November 2009
The Grand Rapids Press 2005 - 2007
Skills
Customer Service, Insurance, Advertising, Sales, Account Management, Marketing, Customer Satisfaction, Call Centers, Sales Management, Management
Education
Central Michigan University 2005 — 2010
Masters of Science in Administration, General Administration
Grand Valley State University 1998 — 2002
Bachelor of Arts, Communications - Business Minor
California Department of Insurance January 2014 - Present
Alliance United Ins. Co November 2010 - Present
Western General Insurance Services May 2008 - November 2010
21st Century Insurance January 2005 - May 2008
Skills
Insurance Claims, Banking, Call Centers, Insurance, Claim, Customer Service, Customer Satisfaction, Underwriting, Claims Management, Subrogation, Liability, General Insurance
Education
CSUN 1999 — 2002
North Hollywood High School 1997 — 1999
XCorp Solutions June 2015 - Present
Intelitrac January 2013 - May 2014
National Ground Intelligence Center May 2010 - December 2012
First Cavalry Division September 2008 - May 2010
21st Century Insurance January 2007 - January 2008
Countrywide Bank December 2004 - December 2006
Los Angeles County October 2002 - August 2004
NTS-XXCAL March 2001 - June 2002
Skills
Intelligence Analysis, Security Clearance, Army, Government, Military Experience, National Security, Military Operations, Top Secret, DoD, SIGINT, Analyst Notebook, Intelligence, CIDNE, Defense, Military, Force Protection, SCI Clearance, FalconView, Tactics, Databases, Homeland Security, Weapons, All Source, Iraq, HUMINT, CPOF, M3, Tripwire, Palantir, ARC GIS, HOTR, WISE, Gemini
Education
California State University-Northridge 2001 — 2005
Bachelor of Science (B.S.), Computer Science
Santa Monica College 1994 — 1998
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Cochise College 2008 — 2008
Associate's Degree, Military Intelligence, Command Control and Information Operations
ResCare Workforce Services November 2013 - Present
Long Beach Rescue Mission & Foundation February 2012 - May 2012
21st Century Insurance August 2006 - December 2009
Courtyard by Marriott July 2007 - December 2008
The Body Shop September 2005 - October 2006
Moss Insurance Company September 2005 - August 2006
Kmart July 2001 - December 2005
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Public Speaking, Social Media, Sales, Customer Service, Coaching, Training, Nonprofits, Event Planning, Fundraising
Education
California State University-Long Beach 2011 — 2013
Bachelor of Arts (B.A.), Communication, General, 3.85
21st Century Insurance 1993 - 2008
Skills
Customer Service, Process Improvement, Microsoft Word, Microsoft Excel, Outlook, Filing, 10 Key, Data Entry, Typing, Photoshop
Education
California State University-Northridge 2001 — 2002
High School, Business Administration and Management, General & graphic arts, 3.0
home 2012 - Present
Kemper, A Unitrin Business 2004 - 2012
21st Century Insurance 1980 - 2004
Skills
Customer Service, Research, PowerPoint, Public Speaking, Teaching, Strategic Planning, Budgets, Editing, Photoshop
Education
California State University-Northridge 1964 — 1968
Bachelor of Arts (B.A.), History and Education