Abacus Communications

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Abacus Communications Employees

Employee
Years
Job
Industry
Terry Healy Terry Healy Princeton, New Jersey Details
Terry Healy's Abacus Communications Experience March 1997 - June 2003
Job Vice President Sales Servion Global Solutions North America Avaya Practice
Industry Telecommunications
Experience
Servion Global Solutions  May 2014 - Present
Avaya  November 2013 - May 2014
Avaya  October 2011 - November 2013
Avaya  October 2007 - October 2011
Avaya Inc. / ATAC   2004 - October 2007
CCC Interactive  June 2003 - November 2004
Abacus Communications   March 1997 - June 2003

Skills
Professional Services, Cross-functional Team..., Telecommunications, Outsourcing, Selling, Managed Services, Enterprise Software, Solution Selling, Management, Avaya, VoIP, Leadership, Sales Management, Call Centers, Unified Communications, Sales, Sales Process, Call Center, SaaS, Cloud Computing, Go-to-market Strategy, Strategic Planning, Team Leadership, Sales Operations, Channel Partners, IVR, Contract Negotiation, New Business Development, Contact Centers, Strategic Partnerships, Product Management, Training, Negotiation, Team Building, Customer Retention, Consultative Selling, Leadership Development

Education
Georgetown University   1990 — 1994
MALS

William & Mary   1981 — 1985
BA

Ascension Academy   1969 — 1981
HS

Cornell University
Certificate Change Management Leadership

Larry Yarbrough Larry Yarbrough Jacksonville, Florida Area Details
Larry Yarbrough's Abacus Communications Experience June 2002 - August 2003
Job technical support tier 1 at AT&T Mobility
Industry Telecommunications
Experience
AT&T Mobility  January 2007 - Present
Ranstad/Merrill Lynch   February 2007 - August 2007
Fidelity Investments  August 2006 - October 2006
St. Luke's Hospital   August 2003 - August 2006
Abacus Communications   June 2002 - August 2003

Skills
Troubleshooting, Technical Support, IP, Routers, Testing, Software Installation, Customer Service, Financial Services, Research, Customer Experience, Call Centers, Telecommunications

Education
Old Dominion University   1996 — 2001
B.S, Sociology

Old Dominion University   1995 — 2001
BS, Political Science and Government

Monty Kinard Monty Kinard Little Elm, Texas Details
Monty Kinard's Abacus Communications Experience 2000 - 2002
Job Telecommunications Professional
Industry Telecommunications
Experience
MetroPCS  September 2007 - December 2011
Verizon Wireless  April 2006 - July 2007
T-Mobile  December 2003 - May 2005
Abacus Communications   2000 - 2002

Education
Dallas Baptist University
Psychology; psychology, religion; sociology

Jacquelyn Smullen Jacquelyn Smullen Norfolk, Virginia Area Details
Jacquelyn Smullen's Abacus Communications Experience September 1998 - March 2000
Job Director of Business Planning & Analysis
Industry Hospitality
Experience
Gold Key Resorts / Professional Hospitality Resources (PHR) Hotels & Resorts   September 2012 - Present
WSKY-TV   2005 - April 2012
WSKY-TV   June 2001 - April 2012
Abacus Communications   September 1998 - March 2000
Max Media LLC   November 1990 - September 1998
TVX Broadcast Group   1988 - 1990
WTVZ   1984 - 1988

Skills
Broadcast, Event Planning, Social Media, Public Relations, Television, Marketing, Social Media Marketing, Media Planning, Advertising, Radio, Analysis, Digital Media, Sales, Online Advertising, Facebook, Media Buying, Management, Event Management, Marketing Strategy

Education
Old Dominion University   1998 — 2000
MTX, Taxation

Strome College of Business   1980 — 1984
BSBA, Accounting

Manor High School

Katy Gibson Katy Gibson San Francisco Bay Area Details
Katy Gibson's Abacus Communications Experience 1995 - 2001
Job Vice President, Payment Operations at Yodlee
Industry Financial Services
Experience
Yodlee  August 2012 - Present
Yodlee  May 2011 - Present
Yodlee  October 2010 - September 2011
Wells Fargo  August 2009 - October 2010
Western Union  2003 - 2009
Western Union  2002 - 2003
Paymap Inc.   2001 - 2002
ABACUS COMMUNICATIONS   1995 - 2001

Skills
Customer Analysis, Product Management, Competitive Analysis, Cross-functional Team..., Business Case, Marketing Strategy, CRM, Management, Business Intelligence, Strategic Partnerships, Leadership, Market Research, Strategic Planning, Project Management, Analysis, Product Development

Education
Presidio School of Management   2009 — 2009
Executive Certificate

The University of Texas at Austin   1989 — 1992
BBA

Mälardalens högskola   1987 — 1989

David Burkinshaw David Burkinshaw Greater Boston Area Details
David Burkinshaw's Abacus Communications Experience March 1996 - April 2000
Job CMS Architect at Akumina
Industry Computer Software
Experience
Akumina  May 2012 - Present
Ektron, Inc  January 2007 - May 2012
Perimeter Technology  2000 - 2006
Abacus Communications   March 1996 - April 2000

Skills
XSLT, Ektron, IIS, JavaScript, ASP.NET, XML, SQL, VB.NET, C#, Microsoft SQL Server, CSS, Agile Methodologies, Visual Studio, Web Content Management, .NET, Programming, Solution Architecture, jQuery, Web Development, CMS, LINQ, Web Services

Education
Daniel Webster College   2000 — 2001
Computer Science

New Hampshire Community Technical College   1998 — 2000
Computer Science

McIntosh College   1991 — 1993
Associates, Computer Science

University of New Hampshire   1981 — 1983
Computer Science

Neil West Neil West Norfolk, Virginia Area Details
Neil West's Abacus Communications Experience May 1999 - June 2001
Job Director of Progams
Industry Defense & Space
Experience
Sotera Defense Solutions  April 2010 - May 2015
Sotera Defense Solutions, Inc.   January 2006 - February 2009
Sotera Defense Solutions, Inc.   July 2004 - January 2006
Sotera Defense Solutions, Inc.   June 2001 - July 2004
abacus communications   May 1999 - June 2001

Skills
Security Clearance, Government Contracting, DoD, Military, Defense, Systems Engineering, Information Assurance, Program Management, National Security, Government, Security, Integration, Intelligence, Command, Intelligence Analysis, Operational Planning, Top Secret, Army, Navy, Military Operations, Proposal Writing, Requirements Management, Product Management, Requirements Analysis, Earned Value Management, Physical Security, Engineering Management, Process Improvement, Team Building, Project Management, Product Development, Business Development, Software Development, Leadership, Management, Software Engineering, Strategic Planning, Analysis, Information Technology, Strategy, C4ISR, Testing, Troubleshooting, N-tier, Service Oriented..., Linux, Unix, Web Services, MySQL, Microsoft SQL Server

Education
Old Dominion University   2005 — 2007
Master's Degree, Computer Science

George Mason University   1989 — 1995
Bachelor's Degree, Economics

Junnell Mclee Junnell Mclee Norfolk, Virginia Details
Junnell Mclee's Abacus Communications Experience September 2001 - July 2002
Job Officer, Consumer Relationship Manager II at Bank of America
Industry Banking
Experience
Bank of America  May 2013 - Present
Bank of America  September 2011 - May 2013
Bank of America  March 2007 - September 2011
Bank of America  January 2005 - March 2007
Bank of America  December 2002 - January 2005
Map Mobile Communications   August 2002 - October 2002
Abacus Communications   September 2001 - July 2002
Advance Services Inc  January 2000 - September 2001
The Signature Group  April 1999 - August 1999
Hargood Fashions   August 1998 - January 1999

Skills
Communication, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Credit Cards, Coaching, Banking, Home Retention, Building World Class..., Team Building, Technical Support, Call Centers, Typing, Data Analysis, Reporting & Analysis, Fraud Detection, Collections, Phone Etiquette, Quality Assurance, NICE Call Recording, Escalation Resolution, Customer Experience, 360 Feedback, Constructive Feedback, Leading Meetings, Team Leadership, Performance Management, Performance Metrics, Metrics Reporting, Client Education, Client Rapport, Helping Clients Succeed, Customer Engagement

Education
ITT Technical Institute   2002 — 2003
Computer Networking

Tidewater Community College
Information Technology, General Studies, Computer Networking, Criminal Justice

Norview High School   1994 — 1998
Advanced Studies High School Diploma, General Education

Danielle Stirbisky, SPHR, SHRM-SCP Danielle Stirbisky, SPHR, SHRM-SCP Greater Boston Area Details
Danielle Stirbisky, SPHR, SHRM-SCP's Abacus Communications Experience 2000 - 2000
Job Director of Human Resources at Solidscape, Inc.
Industry Electrical/Electronic Manufacturing
Experience
Celestica  August 2011 - March 2014
Celestica  October 2009 - August 2011
Celestica Corp  June 2005 - October 2009
Celestica  July 2000 - June 2005
Abacus Communications   2000 - 2000
Pomerantz Staffing  1995 - 2000

Skills
Workforce Planning, Talent Management, Succession Planning, Human Resources, Lean Manufacturing, HRIS, Employee Engagement, Performance Management, Root Cause Analysis, Supply Chain Management, Organizational..., Personnel Management, Management, Process Improvement, Cross-functional Team..., Leadership, Employee Relations, Recruiting

Education
Keene State College
Bachelor of Arts

Jeffrey Schrecengost Jeffrey Schrecengost Virginia Beach, Virginia Details
Jeffrey Schrecengost's Abacus Communications Experience January 1997 - January 2000
Job Information Technology Professional
Industry Hospital & Health Care
Experience
Anthem, Inc.   January 2008 - Present
Amerigroup Corporation  2005 - 2008
Amerigroup Corporation  2002 - 2005
Amerigroup Corporation  2000 - 2002
Abacus Communications   January 1997 - January 2000
Abacus Communications   January 1996 - January 1997
Comptek Federal Systems  January 1995 - January 1996

Skills
Microsoft SQL Server, Healthcare Information..., Oracle, Managed Care, Informatica, IT Management, EDI, Macess, Pegasystems PRPC, Trizetto, Teradata Data Warehouse, Medicaid Managed Care, Amisys, Database Systems, Microsoft Reporting..., Workflow Applications, Facets, Customer Service, Budget Management

Education
Old Dominion University   1990 — 1995
Bachelor of Science (BS), Electrical and Electronics Engineering

Merrick Morris Merrick Morris Norfolk, Virginia Area Details
Merrick Morris's Abacus Communications Experience October 2000 - August 2001
Job Employee Relations Specialist
Industry Human Resources
Experience
STIHL Inc.  May 2007 - Present
STIHL Inc.  August 2006 - May 2007
STIHL Inc.  October 2005 - August 2006
Branch Banking & Trust (BB&T)   February 2004 - June 2005
US Navy  May 2002 - August 2003
Abacus Communications   October 2000 - August 2001
Kroger  August 1999 - October 2000

Skills
Conflict Resolution, Employee Relations, Human Resources, HR Policies, Sourcing, Workplace Harassment, Internal Investigations, Unemployment Claims, Exit Interviews, Corrective Actions, Employee Handbooks, Screening Resumes, Continuous Improvement, SAP, Leadership Development, Program Management, Leadership, Employment Law, Interviews, System Administration, Temporary Placement, Management, Customer Satisfaction, Policy, Resume Writing, Technical Recruiting, HRIS, New Hire Orientations, Training, Team Building, Customer Service, Microsoft Office, Coaching

Education
James Madison University   2001 — 2005
Bachelor of Science, Psychology; minor in Human Resource Development

Regent University
Master's degree, Organizational Leadership

Jay Schumacher Jay Schumacher Concord, New Hampshire Details
Jay Schumacher's Abacus Communications Experience 2001 - 2005
Job Director, New Busines Audit
Industry Financial Services
Experience
Lincoln Financial Group  January 2015 - Present
Lincoln Financial Group  November 2010 - January 2015
Granite State Communications   December 2007 - October 2010
Callogix  2006 - 2007
Providian Financial  2005 - 2007
Abacus Communications   2001 - 2005
Forum Financial Group  1999 - 2001
MBNA  1995 - 1999
US Navy VFA-151   1987 - 1991

Skills
Customer Service, Management, Sales, Team Building, Call Center, Salesforce.com, Insurance, Coaching, Strategic Planning, Telecommunications, Leadership, Team Leadership, Performance Management, Sales Management, New Business Development, Call Centers, Operations Management, Customer Retention

Education
University of Maine   1991 — 1995
BA, Business Management

US Navy   1987 — 1991

Hamilton Central

Leadership Greater Concord 2012

Donna Alejandra Falkenberg Donna Alejandra Falkenberg San Antonio, Texas Area Details
Donna Alejandra Falkenberg's Abacus Communications Experience June 2000 - September 2001
Job Management
Industry Marketing and Advertising
Experience
Hodge and Podge's   January 2011 - Present
JPMorgan Chase  2011 - 2011
Chase  October 2005 - February 2010
Abacus Communications   June 2000 - September 2001
Sitel Corporation  October 1997 - April 2000

Skills
Microsoft Office, Customer Service, Excel, Word, Customer Relations, Merchandising, Problem Solving, Billingual Translator ,..., Recruiter, Trainer, Banking, Leadership, Microsoft Excel, Microsoft Word, Sales, Training, Operations Management, CRM, Strategic Planning, Budgets, Recruiting, Start-ups, Management, Team Building, Marketing, Business Development, Sales Management, Coaching, Event Planning, Marketing Strategy, New Business Development, Customer Satisfaction, Social Networking, Call Centers, Time Management, Account Management, Consulting, Event Management, Process Improvement, Customer Retention, Customer Experience, Strategy, Small Business

Education
Universidad de Guadalajara   1999 — 2000
Tranlinguinst, International interpreter

Online Sitel University   1997 — 2000
Management training and communication, Human Resources Management and Services

Clark High School   1989 — 1993
Associate's degree, Health/Health Care Administration/Management

Alex Mangiola Alex Mangiola Toronto, Canada Area Details
Alex Mangiola's Abacus Communications Experience 1994 - 1998
Job Vice President at Pilot PMR
Industry Public Relations and Communications
Experience
Pilot PMR  January 2006 - Present
United Way of Toronto   2004 - 2006
Goodman Communications  1999 - 2004
Abacus Communications   1994 - 1998

Skills
Marketing Communications, Brand Development, Strategy, Public Relations, Social Media, Communications Planning, Strategic Communications, Digital Strategy

Education
University of Windsor

University of Guelph

St. Clair College

Jason Zemaitis Jason Zemaitis Norfolk, Virginia Area Details
Jason Zemaitis's Abacus Communications Experience August 2001 - January 2002
Job Sr Manager, Global HRIS at CSC
Industry Information Technology and Services
Experience
CSC  May 2004 - Present
YMCA of South Hampton Roads  January 2002 - April 2004
Abacus Communications   August 2001 - January 2002

Skills
Management, Workday, SAP HR, Cognos, Report Writing, Metrics Reporting, Executive Reporting, HR Metrics, Data Analysis, HRIS, Human Resources, Taleo, SuccessFactors, Performance Metrics, Recruiting, Job Analysis, Position Classification, Organizational Structure, Requirements Analysis, Business Analysis, Business Process, HR Transformation, Business Intelligence, Personnel Management, Leadership

Education
James Madison University   1998 — 2001
Bachelor of Science (BS), Psychology

James Madison University   1998 — 2001
Bachelor of Science (B.S.), Psychology

Sean Canedy Sean Canedy Greater Boston Area Details
Sean Canedy's Abacus Communications Experience 2002 - 2003
Job Quoter/Buyer at Data Electronic Devices
Industry
Experience
Data Electronic Devices  August 2013 - Present
Callogix  August 2012 - August 2013
Avalon English  2010 - 2012
Data Electronic Devices  2009 - 2010
Namco, LLC  2008 - 2008
LaSalle Music   2005 - 2007
Starbucks  2005 - 2007
Abacus Communications   2002 - 2003

Skills
Teaching, Microsoft Office, Microsoft Word, Customer Service, Research, Microsoft Excel, PowerPoint, Public Speaking, Outlook, Music, Windows, Editing, English, Singing, Music Education, Piano, Composition, Music Theory

Education
Southern New Hampshire University   2013 — 2014
Master's degree, Information Technology

Central Connecticut State University   2005 — 2009
Bachelor of Arts (B.A.), Music

Jennifer (Flint) Laird CIR, CDR, CSSR Jennifer (Flint) Laird CIR, CDR, CSSR Richmond, Virginia Details
Jennifer (Flint) Laird CIR, CDR, CSSR's Abacus Communications Experience February 2002 - July 2003
Job Mortgage Recruiter Hiring Top Talent for SunTrust
Industry Human Resources
Experience
SunTrust Banks, Inc.   May 2006 - Present
ManpowerGroup  March 2004 - May 2006
Hebrew Academy of Tidewater   August 2003 - March 2004
Abacus Communications   February 2002 - July 2003
Ablest Staffing  June 2000 - October 2001

Skills
Talent Acquisition, Recruiting, Interviews, Sourcing, Human Resources, Hiring, Banking, Taleo, Applicant Tracking..., Management, Leadership, Cold Calling, Screening Resumes, Strategic Sourcing, Benefits Negotiation, Technical Recruiting, Onboarding, Executive Search, Full-life Cycle..., SourcePoint, Internet Recruiting, Strategy, Temporary Placement, Talent Management, Screening, Workforce Planning, Staffing Services, Job Fairs, Corporate Recruiting, Social Networking, New Hire Orientations, Contract Recruitment, Behavioral Interviewing, Relationship Building, SharePoint, Resume, Boolean Searching, PeopleSoft, Passive Candidate..., Direct Sourcing, Sales Recruitment, Hiring Process..., Resume Mining, Boolean Searches, Drip Campaigns, TalentReach, Workday, Avature, Jobs2Web

Education
State University of New York College at Brockport   1990 — 1995
Bachelor of Science (B.S.)

Angie Stokes, CPA Angie Stokes, CPA Norfolk, Virginia Area Details
Angie Stokes, CPA's Abacus Communications Experience 1997 - 1999
Job Owner, Stokes Office Solutions
Industry Accounting
Experience
Stokes Office Solutions   2010 - Present
Wall, Einhorn & Chernitzer   2000 - 2010
Market Connections  1997 - 1999
Abacus Communications   1997 - 1999
National Dispatch Center  1995 - 1997
NCR Corporation  1994 - 1995
Harmony Construction of California   1991 - 1994
Overall Laundry Services  1988 - 1991

Skills
Accounting, Budgeting, Financial Analysis, Financial Reporting, Management Consulting, Excel, Process Improvement, Microsoft Office, Analysis, Business Analysis, Business Planning, Forecasting, Quickbooks, Access, Small Business, QuickBooks, Microsoft Excel, Finance, Auditing, Budgets, Project Management, Tax, General Ledger, GAAP, Business Process..., Sarbanes-Oxley Act

Education
University of California, San Diego   1995 — 1997
Accounting

Washington State University - College of Business and Economics   1984 — 1988
B.A., Management

University of Colorado Boulder   1983 — 1984

David Broussard David Broussard San Antonio, Texas Area Details
David Broussard's Abacus Communications Experience January 1996 - July 1996
Job Catapult Systems San Antonio Local Solution Lead for Informations Workers
Industry Computer Software
Experience
Catapult Systems  2007 - Present
Idea Integration  March 2006 - August 2007
Idea Interactive Idea Integration   2006 - 2007
Insource Technology  September 2001 - March 2006
Resource Development Corporation   August 2000 - June 2001
Inacom  January 1999 - June 2000
Vanstar  July 1998 - January 1999
Titan Holdings   July 1996 - March 1998
St. Paul Companies  1996 - 1998
Abacus Communications   January 1996 - July 1996

Skills
SharePoint, ASP.NET, Microsoft SQL Server, .NET, SSRS, Microsoft Office..., InfoPath, SharePoint Designer, C#, Enterprise Architecture, SSIS, T-SQL, Business Intelligence, Solution Architecture, WCF, IIS, WF, Web Parts, Requirements Analysis, Cloud Computing, SQL, Microsoft Technologies, Architecture, Software Development, Web Services, SOA, Web Applications, Visual Studio, Integration, Visual Basic, SDLC, Agile Methodologies, Databases, Database Design, Enterprise Software, Application Architecture, XML, VB.NET, XSLT, Software Project..., Windows Azure, Agile Project Management, Powershell, IT Strategy, Consulting

Education
Trinity University   1986 — 1990
BA

Athens Academy   1982 — 1986
High School Diploma

Debra (Sieczkowski) Arnold Debra (Sieczkowski) Arnold Yorktown, Virginia Details
Debra (Sieczkowski) Arnold's Abacus Communications Experience June 1999 - May 2004
Job Human Resources Professional
Industry Information Technology and Services
Experience
Lentech, Inc.   February 2012 - Present
Raytheon Technical Services Company  May 2004 - February 2012
Abacus Communications   June 1999 - May 2004
American Medical Response  May 1997 - August 1998
Rebound Corporation   April 1996 - May 1997

Skills
Employee Relations, HRIS, Recruiting, Security Clearance, Human Resources, Applicant Tracking..., Deferred Compensation, Program Management, Change Management, DoD, Performance Management, Interviews, Workforce Planning, Personnel Management, Employee Benefits

Education
University of Colorado at Denver
Bachelor's of Science

Julie Rowland Julie Rowland Norfolk, Virginia Area Details
Julie Rowland's Abacus Communications Experience 2000 - 2002
Job Sales Manager, NetTek (Computer Technology)
Industry Information Technology and Services
Experience
NetTek LLC  July 2014 - Present
Abacus  2001 - 2002
Abacus Communications   2000 - 2002
Affiliated Blind of Louisiana   1989 - 1991

Skills
Disaster Recovery, Security, Computer Hardware, Windows Server 2003, Windows, Microsoft Office, Cisco, VPN, Virtualization, PHP, SharePoint, VoIP, Network Security, Cloud Computing, Customer Service, Servers, Citrix, Switches, Network Administration, Firewalls, SAN, Network Design, Routers, Wireless, Hardware, Troubleshooting, IP, VMware, Desktops2Go, Cisco Technologies, Solution Selling, Telecommunications, Managed Services, Storage, Networking, Windows Server, Wireless Networking, WAN

Education
University of Louisiana at Lafayette   1976 — 1978

Carol A Malloch Carol A Malloch Albany, New York Area Details
Carol A Malloch's Abacus Communications Experience July 2002 - October 2003
Job Customer Service Professional
Industry Insurance
Experience
Wellpoint Anthem  June 2011 - December 2012
CSC  May 2010 - November 2010
MVP Health Care  November 2009 - May 2010
SXC/ Informed RX/ National Medical Health Card   July 2006 - July 2009
Computer Science Corporation  September 2005 - July 2006
Abacus Communications   July 2002 - October 2003
Sun Life Of Canada, Sun Financial Services   February 1999 - May 2000

Skills
Call Center, Phone Skills, Customer Service, Time Management, Outlook, Quicken, Sales, Inventory Management, Lotus Notes, Microsoft Publisher, Teamwork, Data Entry, Microsoft Office, Microsoft Excel, Access, Troubleshooting, Microsoft Word, PowerPoint, Software Documentation, BMC Remedy, Call Centers, Customer Satisfaction, Invoicing

Education
State University of New York Institute of Technology at Utica/Rome   1982 — 1984
BPS, Business/Public Management

Hudson Valley Community College   1980 — 1982
AAS, Marketing

Arnold Cardenas Arnold Cardenas San Antonio, Texas Area Details
Arnold Cardenas's Abacus Communications Experience November 2000 - October 2001
Job Corporate Director of Human Resources at K Partners Hospitality Group
Industry Hospitality
Experience
K Partners Hospitality Group   November 2010 - Present
The SYGMA Network  July 2007 - May 2010
Alcoa  June 2006 - July 2007
The Coleman Company, Inc.   October 2001 - June 2006
Abacus Communications   November 2000 - October 2001
American TeleSource International, Inc.   October 1997 - October 2000
San Antonio Zoological Society   January 1995 - October 1997
GC Services  September 1990 - June 1994
Marriott Rivercenter Hotel   May 1989 - August 1990

Education
The University of Texas at San Antonio   1981 — 1989
BBA, Human Resources

Antonian College Prep   1977 — 1981

Greg Abrams Greg Abrams Chesapeake, Virginia Details
Greg Abrams's Abacus Communications Experience July 2001 - November 2003
Job Wireless Specialist
Industry Wireless
Experience
Sprint  February 2013 - Present
Verizon Wireless Communications Inc   February 2011 - January 2013
Wireless AdvocatesMorrow   January 2009 - February 2010
ToyotaChantilly   February 2006 - January 2008
All About Cellular   January 2004 - April 2006
Dell Inc  August 2004 - February 2006
GC Service   August 2004 - February 2006
Abacus Communications   July 2001 - November 2003

Education
Altanta Technical School   2009 — 2011
Network Specialist, Network Specialist

Atlanta Technical College

Tidewater Community College
Information Technology

Kristin Cahill Kristin Cahill Greater Boston Area Details
Kristin Cahill's Abacus Communications Experience 2003 - 2006
Job Lead Teacher at A Little Folks School House
Industry Education Management
Experience
A Little Folks School House   October 2009 - Present
Hess Corporation  2009 - 2009
VNA Childcare   2007 - 2009
Keypoint Credit Union  2005 - 2006
Abacus Communications   2003 - 2006
Callogix  2003 - 2006
BEmcor Building Technology Engineers   2002 - 2003

Education
Mount Washington College   2008 — 2011
Led Teacher Certificate, Early Childhood Education

Bunker Hill Community College   1996 — 2001
None, Accounting

East Boston High School   1991 — 1995
Diploma

Geraldine Walker Geraldine Walker Dallas/Fort Worth Area Details
Geraldine Walker's Abacus Communications Experience August 1998 - August 2001
Job Student at Capella University
Industry Food & Beverages
Experience
Proxy Communications, Inc.   August 2001 - July 2003
Abacus Communications   August 1998 - August 2001

Skills
Customer Service, Managerial Skills, Time Management, PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Social Media, Baking & Pastry, Catering, Event Planning, Microsoft Excel, English, Research, Facebook, Outlook, Windows, Cooking, Management

Education
Escoffier Online International Culinary Arts   2013 — 2014
Culinary Arts / Baking & Pastry Arts, Restaurant, Culinary, and Catering Management/Manager

Capella University   2008 — 2013
Bachelor of Business (BA)

Anthem College-Phoenix   2006 — 2009
Associate's Degree, Business Administration and Management, General

Joline Robinson Joline Robinson San Antonio, Texas Area Details
Joline Robinson's Abacus Communications Experience February 1998 - July 1999
Job Deputy Director of Customer Service SDU
Industry Telecommunications
Experience
Xerox  January 2015 - Present
Digital Defense, Inc.   October 2012 - January 2015
Contact US Teleservices/ Atento   April 2012 - August 2012
Contact US Teleservices/ Atento   September 2010 - April 2012
West Corporation  January 2007 - February 2010
West Corporation  September 2001 - December 2007
West Corporation  January 2001 - September 2001
West Corporation  July 1999 - January 2001
ABACUS Communications   February 1998 - July 1999
ABACUS Communications   July 1997 - February 1998

Skills
Call Center Operations, Personnel Development, Policy & Procedure..., Scheduling/ Workforce..., Strategic Planning, Cost/Risk Reduction, Quality Assurance, Leadership/ Management..., Call Volume Analysis, Client and Account..., Customer Service,..., Client, Call Center, Customer Service, Training, Inbound Marketing, Account Management, Process Improvement, Leadership, Personal Development, Management, Employee Relations, Team Leadership, Call Centers, Team Building, Coaching, Operations Management, Start-ups, Sales, Customer Satisfaction, Program Management, Human Resources, Strategy, Workforce Management, Vendor Management, Customer Experience, Business Process, Budgets, Telecommunications, Outsourcing, CRM, Cross-functional Team..., Business Process..., Customer Retention, Team Management, Performance Management, BPO, Contact Centers, Recruiting, Call Center Development

Education
Our Lady of the Lake University   2003 — 2006
Bachelor of Arts; Masters of Science, Liberal Studies; Organizational Leadership

Trinity University   1988 — 1993
Bachelor of Arts, Psychology Program

St. Mary's Hall   1984 — 1988

LELANIA MORRIS LELANIA MORRIS Greater Boston Area Details
LELANIA MORRIS's Abacus Communications Experience June 1995 - July 2002
Job OPERATOR at NEW ENGLAND CALL CENTER
Industry Consumer Services
Experience
New England Call Center   August 2004 - Present
YMS Tax Preparers   January 1995 - Present
Wal-Mart Stores  September 2002 - December 2003
Abacus Communications   June 1995 - July 2002

Skills
Excel, Customer Service, Word

Education
Mount Washington College   2011 — 2011
B.S, Business Administration

KAPLAN UNIVERSITY/HESSER COLLEGE   2007 — 2011
BS, ACCOUNTING

Mount Washington College
B.S, Accounting

Janette C Janette C Fayetteville, Arkansas Area Details
Janette C's Abacus Communications Experience 2001 - 2002
Job Business Process Analyst at Serco
Industry Telecommunications
Experience
Serco  May 2014 - Present
Securus Technologies  March 2003 - June 2010
Abacus Communications   2001 - 2002
Aegis Communications  1991 - 2001

Skills
Cross-functional Team..., Leadership, Project Management, Training Manuals, Training Management, Business Management..., Team Leadership, Client Development, Client Relations Skills, Customer Satisfaction, Long-term Customer..., MS Project, Quality Assurance, Quality Management, Software Documentation, Training, Management, Troubleshooting, Testing, Analysis

Education
Stephen F. Austin State University   1982 — 1995
BA, Criminal Justice (pre law) Sociology, Psychology

Altonio Weeden Altonio Weeden Alpharetta, Georgia Details
Altonio Weeden's Abacus Communications Experience May 2002 - June 2005
Job Employment Consultant at CareerBuilder.com
Industry Internet
Experience
CareerBuilder.com  February 2012 - Present
CareerBuilder.com  February 2012 - Present
Alltel Wireless  September 2008 - May 2011
Alltel Communications  September 2008 - May 2011
Alltel Wireless  October 2006 - August 2008
Bank of America  July 2005 - May 2006
Abacus Communications   May 2002 - June 2005

Skills
Communication and..., Problem-Solving, Professionalism, Action-Oriented Task..., Computer/Technical..., Flexibility/Adaptability..., Leadership/Management..., Multicultural..., Planning/Organizing, Teamwork, Problem-Solving/Reasonin...

Education
Tidewater Community College   1999 — 2002

Indian River High School   1995 — 1999

Tidewater Community College
Liberal Arts and Business Finance

Destiny Houston Destiny Houston Desoto, Texas Details
Destiny Houston's Abacus Communications Experience August 2002 - May 2003
Job Student at Mountain View College
Industry
Experience
Dallas County Sheriff's Department  October 2007 - November 2012
Abacus Communications   August 2002 - May 2003

Education
Mountain View College   2012 — 2015

Oklahoma Christian University   2002 — 2003