Adapt Telephony Services, LLC

Description

Address: 600 Enterprise Dr # 204, Oak Brook, IL 60523 Phone: (630) 468-7500Category: : : : Place name: : Website: Hours: : : Website: http://www.teamadapt.com/ Category: Telephone company Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Adapt Telephony Services LLC Posting publicly on the Web Write a review Reviews 1 Google review

Adapt Telephony Services, LLC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Adapt Telephony Services, LLC. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Adapt Telephony Services, LLC Salaries. You can even request information on how much does Adapt Telephony Services, LLC pay if you want to. Learn about salaries, pros and cons of working for Adapt Telephony Services, LLC directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

34 Adapt Telephony Services, LLC employees in database. Find out everything there's to know about Adapt Telephony Services, LLC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Adapt Telephony Services, LLC Employees

Employee
Years
Job
Industry
David Perich David Perich Orland Park, Illinois Details
David Perich's Adapt Telephony Services, LLC Experience January 2014 - Present
Job Software Developer at Adapt Telephony Services, LLC
Industry Nonprofit Organization Management
Experience
Adapt Telephony Services, LLC   January 2014 - Present
Christian Brothers Services  October 2012 - October 2013

Skills
Java, C++, HTML, CSS, JavaScript, jQuery, MySQL, Python, C#, PHP, Lotus Notes, Lotus Domino, Unix, Linux, Windows, Android Development, iOS, Mac OS, Microsoft Office, Visual Studio, Microsoft Visual Studio...

Education
Lewis University
Bachelor of Science (BS), Computer Science

Marquette University

Dustin Battistone Dustin Battistone Rancho Santa Margarita, California Details
Dustin Battistone's Adapt Telephony Services, LLC Experience February 2010 - Present
Job Software Development Team Lead
Industry Computer Software
Experience
Adapt Telephony Services, LLC   February 2010 - Present
Interactive Softworks   June 2006 - February 2010
Ceridian  September 2002 - June 2006
Interactive Intelligence, Inc.   May 2001 - September 2002

Skills
SQL, XML, Cloud Computing, .NET, ASP.NET, Web Services, Telecommunications, Project Management, Microsoft SQL Server, Networking, C#, Servers, AJAX, SaaS, Databases, Enterprise Software

Education
Riverside Community College   1997 — 2000
Associate's

California State University-Fullerton   1996 — 1997

Daniel Song Daniel Song Washington D.C. Metro Area Details
Daniel Song's Adapt Telephony Services, LLC Experience December 2014 - Present
Job Senior Sales Engineer, Adapt Telephony Services, LLC.
Industry Computer Software
Experience
Adapt Telephony Services, LLC   December 2014 - Present
Interactive Intelligence  November 2013 - October 2014
Interactive Intelligence  November 2011 - November 2013
Interactive Intelligence  June 2010 - November 2011
Interactive Intelligence  April 2007 - May 2010
Alliance Systems  March 2003 - April 2007
AppliedMicro  January 2002 - February 2003

Skills
SaaS, IVR, ACD, VoIP, Active Directory, Unified Communications, Call Centers, Management, Cloud Computing, Telephony, Telecommunications, Enterprise Software, Professional Services, SIP, Contact Centers, IP, Data Center, CTI, Solution Selling, Vendor Management, Managed Services, Integration, Strategy, Project Management, Leadership, Consulting, Process Improvement, CRM, Pre-sales, Cross-functional Team..., PMP

Education
The George Washington University - School of Business   2009 — 2011
M.B.A., Management

University of California, San Diego   1997 — 2001
B.A., Interdisciplinary Computing

Larry Scally Larry Scally Indianapolis, Indiana Area Details
Larry Scally's Adapt Telephony Services, LLC Experience March 2015 - Present
Job Senior Consulting Manager at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   March 2015 - Present
Adapt Telephony Services, LLC   August 2013 - March 2015
Eli Lilly and Company  February 2007 - August 2013
Eli Lilly and Company  November 2003 - February 2007
Interactive Intelligence INC  January 1999 - November 2003

Skills
Pharmaceutical Sales, Leadership, Sales Operations, Pharmaceutical Industry, Account Management, Business Development, Strategic Planning, Business Analysis, Market Research, Vendor Management, Computer System..., Sales Process, Team Leadership, Sales, Project Management, Marketing Strategy, Team Building, Software Project..., Budgets, Strategy

Education
Indiana State University   1993 — 1998
BS, Electrical Engineering

Tim McQueen Tim McQueen Montgomery, Alabama Area Details
Tim McQueen's Adapt Telephony Services, LLC Experience April 2012 - Present
Job Advanced Applications Manager at Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   April 2012 - Present
Adapt Telephony Services   December 2003 - April 2012
Qualisys   June 1999 - December 2003
USACentral   October 1998 - June 1999
Auburn University at Montgomery Advanced Technology Group   October 1997 - October 1998
City of Opelika, AL   February 1997 - October 1997

Skills
Linux, Solaris, C#, XML, SOAP, MySQL, JavaScript, XHTML, HTML, VoIP, Cisco Technologies, Disaster Recovery, Active Directory, Windows Server, WAN, Microsoft SQL Server, Databases, Call Centers, SQL, Cloud Computing, Unix, MPLS, Networking

Education
Auburn University   1992 — 1996

Alfredo Rizzo Alfredo Rizzo Sarasota, Florida Details
Alfredo Rizzo's Adapt Telephony Services, LLC Experience January 2004 - Present
Job Director, Systems Engineering at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   January 2004 - Present
QualiSys   March 1999 - December 2003
Aronov  September 1997 - June 2000
Auburn University Montgomery  January 1996 - September 1997
Auburn University Montgomery  January 1994 - June 1996

Skills
Telecommunications, VoIP, Disaster Recovery, Networking, Unified Communications, Cisco Technologies, Cloud Computing, SaaS, TCP/IP, WAN, Enterprise Software, Managed Services, Virtualization, Solution Selling, Professional Services, SIP, Vendor Management, IVR, Switches, Servers, Telephony, Call Centers, MPLS

Education
Auburn University at Montgomery   1992 — 1996
MBA, Business / Information Systems

Auburn University at Montgomery   1987 — 1991
Bachelor of Science, Physical Sciences

Lisa Schifilliti Lisa Schifilliti Greater New York City Area Details
Lisa Schifilliti's Adapt Telephony Services, LLC Experience April 2015 - Present
Job Project Manager at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   April 2015 - Present
Mental Health Association of NYC  October 2014 - April 2015
Hudson Health Plan an MVP Company   July 2008 - September 2014
Morgan Stanley  1997 - 2008
Dean Witter  1985 - 2008
Morgan Stanley Dean Witter  1985 - 2008

Skills
Vendor Management, Data Center, Telecommunications, Disaster Recovery, Business Analysis, Interactive Intelligence, Call Center Telephony, Project Management, Information Technology, Integration, PMO, Process Improvement, Visio, Program Management, PMP, Project Portfolio..., IT Management

Education
State University of New York - System
Science & Business

Rebecca Carter Rebecca Carter Knoxville, Tennessee Area Details
Rebecca Carter's Adapt Telephony Services, LLC Experience September 2014 - Present
Job Support Engineer at Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   September 2014 - Present
TeamHealth  November 2007 - September 2014
TeamHealth  July 2005 - November 2007
NetLearning,Inc.   July 2000 - August 2005
ICX Online - Duro Communications   July 1999 - September 2000
Client Logic  September 1998 - June 1999

Skills
Customer Service, Troubleshooting, XP, Windows 7, Healthcare, Computer Hardware, Windows Server, Servers, Networking, Team Building, Telephony, VoIP, ACD Management, ShoreTel, Nortel, Interactive Intelligence, BMC Remedy, Microsoft Office, Call Centers, Telecommunications, Integration, Windows XP, Disaster Recovery, Operating Systems

Education
Maryville College   1991 — 1995
BA, Liberal Arts

Anderson County High School   1989 — 1991

Brian Holdampf Brian Holdampf Greater Chicago Area Details
Brian Holdampf's Adapt Telephony Services, LLC Experience August 1997 - Present
Job President of Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   August 1997 - Present
Interactive Intelligence, Inc.   1997 - 2009

Skills
Contract Negotiation, Cross-functional Team..., Technical Leadership, Sales, Unified Communications, IVR, IT Management, Enterprise Software, Cloud Computing, SaaS, Telecommunications, SIP, Leadership, Contact Centers, Telephony, VoIP, Call Centers, Business Development, Professional Services, Solution Selling, Product Management, Strategic Partnerships, Direct Sales, Managed Services, Salesforce.com, Sales Process, Vendor Management, Workforce Management, Cisco Technologies, Lead Generation, Networking, Channel Partners, Account Management, WAN

Education
University of Illinois at Urbana-Champaign   1986 — 1991
BA, Political Science, Philosophy, Aviation

Dennis B. Husmann, MSPM Dennis B. Husmann, MSPM Greater St. Louis Area Details
Dennis B. Husmann, MSPM's Adapt Telephony Services, LLC Experience April 2014 - December 2014
Job SemiRetired
Industry Information Technology and Services
Experience
Semi-Retired  September 2015 - Present
BJC HealthCare  January 2015 - August 2015
Adapt Telephony Services, LLC   April 2014 - December 2014
OcuHub (Tearlab)   December 2013 - April 2014
SunTrust Bank  June 2013 - November 2013
SunTrust Bank  May 2012 - June 2013
Relational Technology Solutions  January 2009 - February 2012
Relational Technology Solutions  January 2006 - December 2008
Accurate Technologies (aka Telecom Design Associates)   April 1992 - December 2005

Skills
Integration, VoIP, Telecommunications, Avaya, Contact Centers, Vendor Management, Project Planning, Strategic Planning, Process Improvement, Microsoft Office, Project Management, SharePoint, Analysis, Team Leadership, Networking, Program Management, Leadership, Enterprise Software, Visio, Disaster Recovery, ERP, Business Development, System Administration, Strategy, Data Center, Security, Cross-functional Team..., Unix, Business Analysis, Quality Assurance, Call Centers, Management, Creative Problem Solving, System Design, Unix Shell Scripting, C, Customer Service, Infrastructure, Troubleshooting, Switches, Converged Communications, Servers, Network Design, Managed Services, SaaS, CRM, Professional Services, Wireless, Agile/Scrum, SDLC

Education
Almeda University   2011 — 2012
Master's Degree, Project Management

Southern Illinois University, Edwardsville   1974 — 1975
Bachelor of Arts, Mass Communications, Theater

Southwestern Illinois College   1972 — 1973
AA, Liberal Arts

John Rover John Rover Greater Los Angeles Area Details
John Rover's Adapt Telephony Services, LLC Experience June 2012 - Present
Job Manager, Professional Services at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   June 2012 - Present
Adapt Telephony Services, LLC   April 2007 - June 2012
Ceridian  May 1999 - April 2007
Ceridian Tax Service  January 1997 - May 1999

Skills
VoIP, Telephony, Telecommunications, Data Network, Unified Communications, ACD, IVR, Information Technology, Project Management, Team Leadership, Troubleshooting, Disaster Recovery, Security, I3, Cisco Technologies, Windows Server

Education
Coastline Community College   1998 — 2004
Computer Systems Networking and Telecommunications

Penny Shipley Penny Shipley Greater San Diego Area Details
Penny Shipley's Adapt Telephony Services, LLC Experience September 2012 - Present
Job All about improving the Customer/Member Experience!
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   September 2012 - Present
Cancer Survivor!   May 2010 - Present
Consultant  2008 - September 2012
Inter-Tel/Mitel   September 2006 - September 2007
G3 Technology Partners  October 1999 - August 2006
Alverno Information Services  1996 - 1999
CIGNA Healthcare  1994 - 1996

Skills
Contact Center..., Contact Center Strategy, Telecommunications, Unified Communications, Speech Recognition, Self Service, CRM Integration, VoIP, SIP, Customer Service, Customer Retention, Customer Support, Consultative Selling..., Relationship Marketing, Relationship Management, Process Automation, Contact Centers, Business Process..., Sales, Salesforce.com, Account Management, Sales Management, Business Development, Marketing Strategy, Call Centers, Marketing, Training, Management, Lead Generation, New Business Development

Education
Indiana University Bloomington

Daniel Zawadzki Daniel Zawadzki Greater Chicago Area Details
Daniel Zawadzki's Adapt Telephony Services, LLC Experience 2008 - 2009
Job Unified Communications Consulting Engineer at Meridian IT Inc.
Industry Information Technology and Services
Experience
Meridian IT Inc.  October 2014 - Present
Outerwall  August 2009 - September 2014
Adapt Telephony Services, LLC   2008 - 2009
Avtex Solutions, LLC  2006 - 2008
Interactive Intelligence  2003 - 2007
Interactive Intelligence  2000 - 2007

Skills
IVR, VoIP, Unified Communications, Telephony, Call Centers, Telecommunications, WAN, ACD, Cisco Technologies, Contact Centers, Cloud Computing, Wireless, Cisco Call Manager, VPN, Vendor Management, Windows Server, Microsoft Exchange, Troubleshooting, SIP, Switches, Disaster Recovery, TCP/IP, Data Center, Network Architecture, Cisco IOS, Servers, Cisco Nexus, Active Directory, LAN-WAN, Virtualization, VMware, Technical Support, Firewalls, Network Design, Network Security, Juniper, IIS, Windows XP, Networking

Education
Ball State University   1994 — 1996
MIS

James Madison University   1992 — 1993
MIS

Virginia Military Institute   1989 — 1991
Computer Science

Richard Schram Richard Schram Greenfield, Indiana Details
Richard Schram's Adapt Telephony Services, LLC Experience June 2014 - Present
Job Managed Services Manager at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   June 2014 - Present
Adapt Telephony Services, LLC   October 2005 - Present
Interactive Intelligence  February 2004 - October 2005
CTG  May 2003 - February 2004
Von Duprin / Ingersall-Rand   November 1999 - February 2003
XL Connect  October 1994 - November 1999

Skills
Mobile Communications, Business Analysis, Strategic Planning, Virtualization, Network Technology, Active Directory, Call Center Architecture, Cisco Technologies, Managed Services, Unified Communications, Cloud Applications, Cloud Computing, Document Management, Computer Hardware, Datacenter..., Enterprise Network..., Information Security..., Interactive..., ISDN, Microsoft Exchange, Microsoft Technologies, Network Design, Remote Infrastructure..., Server Administration, Server Architecture, Software Documentation, Storage Virtualization, Streamlining Operations, Streaming Media, Technical Documentation, TCP/IP, Troubleshooting, Voice Gateways, VoIP, Windows Server, Telecommunications, Project Management, Cross Functional Team..., Vendor Management, Mobile Technology, Budgets, Enterprise Software, Telephony, SaaS, Networking, Call Centers, Data Center, Professional Services, Servers

Education
Indiana Institute of Technology   2004 — 2006
Master of Business Administration (M.B.A.), MBA – Human Resources, A

Indiana Institute of Technology   2002 — 2004
Bachelor of Science (BS), Business Administration, Managed Information Systems, A

ITT Technical Institute-Indianapolis   1994 — 1996
Associate of Science (A.S.), Electronics and Communications Engineering Technology

ITT Technical Institute-Indianapolis   1994 — 1996
Associate's degree, Electronics and Communications Engineering Technology, A

Jeremy Drinkard Jeremy Drinkard Greater Detroit Area Details
Jeremy Drinkard's Adapt Telephony Services, LLC Experience November 2009 - Present
Job Open Networker
Industry Think Tanks
Experience
Adapt Telephony Services, LLC   November 2009 - Present
Myriad Mind, INC   January 2013 - Present
Interactive Intelligence  2007 - 2009
Bloom Marketing Group  March 2006 - December 2007
Cornerstone Information Systems  December 2002 - March 2006

Skills
IVR, Contact Centers, Telephony, VoIP, Call Centers, Management, Project Management, Entrepreneurship, Information Technology, Predictive Dialers, Strategic Planning, Risk Management, Operations Management, Networking, Managing Distributed..., IT Architecture, Team Leadership, Search & Rescue, Troubleshooting, Skywarn, Security, Leadership, Professional Services, Business Analysis, Training, SaaS, Social Networking, Telecommunications, Cloud Computing, Disaster Recovery, Vendor Management, Software Documentation, Solution Selling, Salesforce.com, Unified Communications, Servers, Enterprise Software, Managed Services, Sales, Analysis, Business Development, Strategic Partnerships, Account Management, Sales Process, Process Improvement, Public Speaking

Education
Indiana Wesleyan University   2006 — 2008
Bachelor, Business Management, cum laude

Rochester Adams High School   1990 — 1992
Diploma, CAD/CADD Drafting and/or Design Technology/Technician

Alexis Lange Alexis Lange Greater Chicago Area Details
Alexis Lange's Adapt Telephony Services, LLC Experience June 2012 - August 2012
Job Marketing Intern at Feed Earth Now LLC.
Industry Marketing and Advertising
Experience
Feed Earth Now LLC.   June 2015 - Present
Cooper's Hawk Winery and Restaurants  October 2014 - Present
Life Vantage  June 2014 - Present
Cagle Industrial Systems Maintenance   August 2010 - October 2014
Office of Graduate and Extended Learning at Purdue University North Central   January 2013 - December 2013
Adapt Telephony Services, LLC   June 2012 - August 2012
Perpetual Motion, LLC   June 2011 - August 2011

Skills
Event Planning, Social Media, Public Speaking, Marketing, Advertising, Social Networking, Time Management, Teaching, Team Leadership, Teamwork, Basic Excel Knowledge, QuickBooks, Task Management, Promotion, Small Business, Strategy, Sales, Team Building, Fundraising, Nonprofits, PowerPoint, Semester of Mandarin, Basic Peachtree..., ACEWARE, Singing, Drums, Music, Musicians, Music Videos

Education
Purdue University-North Central Campus   2011 — 2015
Business Marketing and Economics, Junior

Indiana University Bloomington   2012 — 2013

Scott Ridgway Scott Ridgway Fishers, Indiana Details
Scott Ridgway's Adapt Telephony Services, LLC Experience February 2012 - Present
Job National Account Manager, Adapt Telephony Services
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   February 2012 - Present
USA Funds  August 2010 - February 2012
Adapt Telephony Services   June 2007 - August 2010
Interactive Intelligence, Inc.   2000 - 2007
USA Group/Sallie Mae  1992 - 2000

Skills
Telephony, Telecommunications, Contact Centers, VoIP, Pre-sales, Unified Communications, SIP, IVR, Sales, Call Centers, Solution Selling, ACD, Team Leadership, Cloud Computing, CTI, Business Analysis, SaaS, Disaster Recovery, Call Center, Salesforce.com, Account Management

Education
Ball State University   1985 — 1989
Bachelor of Science, Journalism

Glenn Does Glenn Does Miami, Florida Details
Glenn Does's Adapt Telephony Services, LLC Experience September 2013 - Present
Job System Engineer at Polycom
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   September 2013 - Present
Polycom  March 2013 - Present
Sentri  November 2011 - February 2013
Interactive Intelligence  September 2009 - November 2011
Pinacor / InterPC   1994 - 2000

Skills
Cloud Computing, Solution Selling, Managed Services, IVR, SaaS

Education
Florida International University - College of Business

Dan Rotkopf Dan Rotkopf Greater New York City Area Details
Dan Rotkopf's Adapt Telephony Services, LLC Experience September 2014 - Present
Job Developer at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   September 2014 - Present
Hudson Health Plan  December 2011 - September 2014
Seconds Save Lives   2009 - 2011
Parker Strategies   2001 - 2009

Skills
Strategic Planning

Education
Universidad Simón Bolívar   1983 — 1988

JEFFREY T. BOND JEFFREY T. BOND Greater Boston Area Details
JEFFREY T. BOND's Adapt Telephony Services, LLC Experience October 2012 - Present
Job Contact Center Expert, Call Center Consulting, Customer Experience Specialist, Cloud Communications Advocate
Industry Computer Software
Experience
Adapt Telephony Services, LLC   October 2012 - Present
Interactive Intelligence, Inc  May 2000 - June 2012
Inter-Tel  1996 - 1999
Fujitsu Business Communications Systems  1995 - 1996
Aetna  1990 - 1994

Skills
Call Center, Unified Communications, SaaS, Workforce Management, Solution Selling, SIP, VoIP, Vendor Management, Channel, Salesforce.com, Cloud Computing, IVR, Direct Sales, Sales Engineering, Team Leadership, Telecommunications, Professional Services, Managed Services, Lead Generation, Account Management, Process Automation, Speech Analytics, Call Centers, CTI, Contact Centers, Telephony, Outsourcing, ACD, IP PBX, Leadership, Enterprise Software, Sales, IP, Product Management, Pre-sales, Unified Messaging, Sales Process

Education
Trinity College-Hartford   1991 — 1993
Economics of Finance

Eastern Connecticut State University   1985 — 1989
Bachelor of Arts (B.A.), Economics

Shani Zucker, PMP, ITIL Shani Zucker, PMP, ITIL Indianapolis, Indiana Area Details
Shani Zucker, PMP, ITIL's Adapt Telephony Services, LLC Experience July 2014 - February 2015
Job Technical Project Manager at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems  May 2015 - Present
Adapt Telephony Services, LLC   July 2014 - February 2015
Midwest ISO  January 2010 - June 2014
Midwest ISO  December 2005 - January 2010
Hewlett- Packard  September 1993 - December 2004
Compaq (merger from Vanstar and Inacom)   2000 - 2002
Vanstar and Inacom   1992 - 2000

Skills
Customer Service, Mergers, Process Improvement, Vendor Management, Business Analysis, Project Management, Program Management, PMP, Business Process..., SDLC, Project Portfolio..., Visio, SharePoint, ITIL, Technical Documentation, Mergers & Acquisitions, IT Management, IT Service Management, Security, Information Technology, Analysis, Software Documentation, Management, Leadership, Integration, Requirements Gathering, Solution Architecture, IT Strategy, Team Management, Pre-sales, Business Process, Software Project..., Disaster Recovery, Consulting, Team Leadership, Training, Requirements Analysis

Education
Indiana University Bloomington   1982 — 1986
BA, Telecommunitcations/Business

Vince West Vince West Dallas/Fort Worth Area Details
Vince West's Adapt Telephony Services, LLC Experience January 2013 - Present
Job Sales Engineer at Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   January 2013 - Present
ABC Financial Services  April 2010 - January 2013
Interactive Intelligence  July 2008 - April 2010
Interactive Intelligence  March 2007 - January 2009
The LoanLink Center  April 2000 - January 2007
BuyItNow.com  April 1999 - April 2000
Business Systems Consulting  July 1998 - April 1999
Creative Labs  1996 - 1998

Skills
SIP Trunking, ACD, IVR, Call Center, Contact Centers, CTI, Telephony, Call Logging, VoIP, Workforce Management, Unified Communications, Vendor Management, Dialers, Speech Recognition, TTS, Carrier Architecture, Customer Reporting, Remote Agent Deployment, Contract Negotiation, Project Management, Call Center Architecture, Management, Disaster Recovery, Call Centers, Outsourcing, Integration, SaaS, Technical Support

Education
Oklahoma State University   1994 — 1998
Bachelors, Management Information Systems

Julie Greer Julie Greer Indianapolis, Indiana Area Details
Julie Greer's Adapt Telephony Services, LLC Experience May 2014 - Present
Job ASAP Developer/Support at Adapt Telephony Services, LLC
Industry Computer Software
Experience
Adapt Telephony Services, LLC   May 2014 - Present
Adapt Telephony Services, LLC   2010 - May 2014
Adapt Telephony Services, LLC   May 2005 - 2010
Carpenter Realtors  March 2004 - January 2006
Interactive Intelligence  2002 - 2005
Made2Manage  February 1999 - February 2002
Made2Manage Systems, Inc.   1999 - 2002
The American Legion  1996 - 1999

Skills
Quality Assurance, Unified Communications, VoIP, Telecommunications, Vendor Management, Troubleshooting, Disaster Recovery, Enterprise Software

Education
Butler University   1993 — 1998
Computer Science

Curtis Hinson Curtis Hinson Portland, Oregon Area Details
Curtis Hinson's Adapt Telephony Services, LLC Experience February 2012 - Present
Job Unified Communications Consultant at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   February 2012 - Present
Cyberonics  July 2010 - February 2012
Associated Credit Union of Texas  June 2008 - July 2010
SoluServ, LLC   2007 - 2008
The Newpoint Companies   2007 - 2008
Abilene Christian University  2006 - 2007
Fluid Web Development and others   2000 - 2006
Consulting  1994 - 2000

Skills
Windows Server, VMware, Active Directory, Virtualization, Firewalls, Disaster Recovery, Riverbed, Cloud Computing, Network Architecture, Citrix XenApp, vSphere, Interactive Intelligence, VoIP, Packet Analysis, SQL, Enterprise Architecture, Powershell, AudioCodes, Equallogic, Unix Administration, Linux, Nexus, Checkpoint, Solarwinds Orion, Ipswitch What'sUp Gold, MPLS, Unix, Storage, DNS, PowerCLI, NX-OS, NPM, Clustering, High Availability, Vendor Management, BackTrack, Wireshark, Systems Engineering, Cisco Technologies, HyperV, Solaris, VMware Infrastructure, Troubleshooting, WAN, Storage Area Networks, Networking, Enterprise Software, Integration, Cisco Nexus, Hardware

Education
Abilene Christian University
BS, Applied Studies

Interactive Intelligence, Inc.
ICCE - Interaction Center Certified Engineer 4.0

VMware Install/Configure/Manage
VCP4

Dell, Inc.
Certificate, EqualLogic - Business Continuity and Disaster Recovery

Cisco Systems
CCNP, Cisco Networking

Jack Strogus Jack Strogus Greater Philadelphia Area Details
Jack Strogus's Adapt Telephony Services, LLC Experience December 2012 - Present
Job Project Manager at Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   December 2012 - Present
Freedom Mortgage  2009 - December 2012
Syntellect  2001 - 2009
Teloquent  2001 - 2003
premier auto insurance   1995 - May 2001
american independant   1994 - May 1995

Skills
Telecommunications..., Interactive...

Education
East Stroudsburg University of Pennsylvania   1990 — 1993
BS, Biology

Rusty Lockett Rusty Lockett Cincinnati Area Details
Rusty Lockett's Adapt Telephony Services, LLC Experience March 2010 - Present
Job Support Engineer at Adapt Telephony Services, LLC
Industry Telecommunications
Experience
Adapt Telephony Services, LLC   March 2010 - Present
FillTek (Fulfillment Technologies, LLC)   October 2001 - March 2010
New Direction Treatment Services   June 2005 - April 2009
University of Cincinnati  June 1999 - September 2001
Fluor Fernald  July 1994 - May 1996

Skills
Call Center, VoIP, Documentation, Troubleshooting, Databases, Coordination, Customer Relations, Windows, Telephony, Administration, SQL, Telecommunications, Problem Solving, Microsoft Office, Customer Service, Process Improvement, Team Leadership, Access, SQL Server, Cisco, Software Documentation, System Administration, Computer Hardware, XP, Call Centers, Microsoft SQL Server, Network Administration, Windows 7, SharePoint, Windows Server, Networking, Management, Cisco Technologies, Security, Microsoft Exchange, Technical Support, Disaster Recovery, WAN, Switches, Servers, Cloud Computing, ACD, Vendor Management, SIP, Virtualization, IVR, Contact Centers, CTI, Network Engineering, MPLS

Education
University of Cincinnati   1999 — 2001
BS, Addiction Studies, Information Technologies & Business

Defiance College   1992 — 1996

Keith Grinsell Keith Grinsell Indianapolis, Indiana Area Details
Keith Grinsell's Adapt Telephony Services, LLC Experience January 2005 - Present
Job Senior technical engineer at Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   January 2005 - Present
Interactive Intelligence  November 2000 - January 2005
Interactive Intelligence  2000 - 2005

Skills
Cisco Technologies, VoIP, Disaster Recovery, Windows Server, Microsoft SQL Server, SQL, Unified Communications, Cloud Computing, Troubleshooting, Telecommunications

Education
Ivy Tech Community College
Associate of Science (A.S.), Information Technology

Christopher Pelech Christopher Pelech Joliet, Illinois Details
Christopher Pelech's Adapt Telephony Services, LLC Experience April 2013 - Present
Job Game Programmer at Webfoot Technologies
Industry Information Technology and Services
Experience
Webfoot Technologies  March 2014 - Present
Adapt Telephony Services, LLC   April 2013 - Present
Tyto Press   August 2012 - Present

Skills
Computer Science, Software Engineering, Educational Games, C++ Language, Java, MASM, Computer Graphics, OpenGL, iOS development, Artificial Intelligence, CSS, C++

Education
Lewis University   2011 — 2015
BS, Computer Science

Christopher Freeborn Christopher Freeborn Oak Brook, Illinois Details
Christopher Freeborn's Adapt Telephony Services, LLC Experience April 2001 - Present
Job Director of Development for Adapt Telephony Services, LLC
Industry Information Technology and Services
Experience
Adapt Telephony Services, LLC   April 2001 - Present

Education
University of Illinois at Urbana-Champaign   1989 — 1993
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)