Allstream Company
Industry: Company
DescriptionAllstream is a business communications provider based in Toronto, Ontario that provides IP connectivity, managed IP services, unified communications and voice services through its 30,000 km national fiber network. The company's headquarters are currently located at 7550 Birchmount Road in Markham, Ontario. Headquarters: Toronto, Canada Number of employees: 2,500 Founded: 1967 Key people: Michael Strople (President) (as of Jan 17th 2014.) Parent organizations: Zayo Group, Zayo Group, LLC Subsidiaries: ICU Technologies Inc., VisionIP Technologies Inc.,
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Allstream Employees
INTRIA April 2012 - Present
Rogers Communications November 2011 - April 2012
Maple Leaf Foods March 2011 - November 2011
Research In Motion April 2009 - January 2011
Symcor Inc. January 2007 - October 2008
INTRIA Items Inc. December 2005 - August 2006
INTRIA Items Inc. May 2004 - December 2005
Allstream July 2003 - March 2004
Sun Life Financial September 2002 - May 2003
Cogeco Cable May 2002 - September 2002
Skills
Change Management, Project Management, PMO, Project Portfolio..., Project Delivery, Program Management, Resource Management, Projects, Consulting, Governance, Business Transformation, Requirements Gathering, Integration, Business Process..., Business Process, MS Project, CRM, ITIL, Agile Project Management, Enterprise Architecture, Business Intelligence, Agile Methodologies, IT Management, IT Service Management, Cross-functional Team..., Outsourcing
Education
University of Guelph 1982 — 1986
Bachelor of Arts (B.A.), Computer Science
Mabel's Labels June 2014 - Present
Lifelearn, Inc. June 2011 - May 2014
Rogers Communications Inc. January 2010 - June 2011
Rogers Communications Inc. November 2005 - December 2009
Allstream July 2000 - November 2005
Allstream / AT&T Canada July 1999 - July 2000
Netcom Canada June 1998 - July 1999
Skills
Project Management, Vendor Management, Budgets, E-commerce, Time Management, HTML, Team Leadership, Program Management, Analysis, Cross-functional Team..., Customer Service, Telecommunications, SDLC, Microsoft Office, Social Media, Strategy, Strategic Planning, Management, Goal Oriented, Team-oriented, Business Process, Team Oriented, Results Oriented, Leadership, Agile Methodologies, Business Strategy, Business Process..., Business Analysis, Project Portfolio..., Process Management, Software Project..., ERP, CRM, Salesforce.com, WordPress, VoIP, Budgeting, LAMP, Project Planning, PMP, IT Strategy
Education
Ryerson University 2001 — 2007
Bachelor of Commerce, Information Technology Management, minor in Marketing
Seneca College of Applied Arts and Technology 1997 — 1999
Diploma, Marketing
Self-employed June 2014 - Present
TELUS May 2012 - May 2014
Independant Consulting January 2012 - May 2012
PriceWaterhouseCoopers February 2010 - January 2012
MTS Allstream December 2007 - January 2010
MTS Allstream Inc. January 2002 - December 2007
Allstream December 2001 - November 2007
Montage-DMC December 2000 - December 2002
LGS Group 1997 - 2000
LGS 1997 - 2000
Skills
Data Modeling, SDLC, Business Analysis, Vendor Management, Enterprise Architecture, Solution Architecture, Data Warehousing, Integration, Business Intelligence, Requirements Analysis, IT Strategy, PMO, Management, Enterprise Software, Consulting, Security, SOA, SaaS, Professional Services, Business Development, Leadership
Education
Ryerson University
Seneca College of Applied Arts and Technology November 2013 - Present
Honda Canada Inc. February 2006 - November 2013
CIBC March 2003 - January 2006
Allstream January 2001 - May 2002
Keating Technologies Inc. April 1997 - December 2000
Skills
Project Management, Infrastructure, Contract Negotiation, Cost Accounting, VoIP, Telecommunications, Vendor Management, Call Center, Cisco Technologies, Telephony, Troubleshooting, Avaya, Wireless, Data Center, Unified Communications, Active Directory, Technical Support, Networking, Cisco Call Manager, IVR, Mobile Devices, Process Improvement, Project Planning, Call Centers, Software Documentation, System Administration, Testing, Coaching, Firewalls, Routers, Customer Satisfaction, Visio, Avaya Technologies, Security, VPN
Education
Global Knowledge 2015 — 2015
UCCXA, System Administration - Cisco Unified Contact Centre Express
Global Knowledge 2015 — 2015
Networking Fundamentals
Seneca College of Applied Arts and Technology 1993 — 1996
CET, Computer Engineering Technology
Centennial College 2010 — 2014
Telecommunication Specialist, Telecommunications
Global Knowledge 2010 — 2010
UCCXD, System Administration - Cisco Unified Contact Centre Express
Global Knowledge 2008 — 2008
ACCMU, System Administration - Cisco Call Manager and Unity
Target May 2014 - Present
Fiserv EFT June 2013 - Present
Madtec Inc (Madhura Infotech) January 2005 - Present
Clear2Pay December 2013 - April 2014
MasterCard June 2012 - June 2013
TD Bank Group February 2012 - March 2012
Open Solutions June 2011 - December 2011
Everlink January 2009 - January 2010
Allstream July 2008 - December 2008
CIBC November 2006 - June 2008
Skills
SDLC, Business Analysis, Requirements Analysis, SQL, Microsoft SQL Server, Vendor Management, Testing, User Acceptance Testing, Unix, Systems Analysis, Data Warehousing, Databases, Software Development, Visio, Oracle, MS Project, Agile Methodologies, Integration, Business Intelligence, Project Management, Requirements Gathering, Access, COBOL, Software Project..., E-commerce, SharePoint, EMV, Base24 EPS, Base24 Classic, GASPER, PARAGON XFS, PARAGON Fastest, Outside View, XP Net, Payments, Gatways, Switching, Quality Center, ATM, POS, Mainframe, PL/SQL, Enterprise Architecture, UML, Web Applications, .NET, Business Process, XML, SOA, Web Services
Education
University of Central Florida 2000 — 2002
Masters, ComputerScience
ANR College 1993 — 1996
Bachulars, Computer Science
Sree Vidya Residential College 1991 — 1993
+2, Maths, Physics, Chemistry
Siddhartha Convent 1986 — 1990
Schooling, Class 10
Bell December 2013 - Present
Trigon Computer Solutions March 2013 - November 2013
Scotia Capital February 2012 - September 2012
Loblaw Companies November 2008 - June 2011
National Express September 2007 - November 2008
HOOPP July 2005 - June 2007
CGI Consulting Group June 2002 - May 2005
Allstream 1999 - 2001
Sprint Canada 1996 - 1997
Bell Mobility 1989 - 1996
Skills
HP Executive Scorecard, ETL, Business Analysis, Process Improvement, Business Requirements, IT Service Management, SDLC, Systems Analysis, Software Documentation, Analysis, Integration, Visio, Quality Assurance, SharePoint, Management, ITIL, Business Process, Unix, Microsoft Excel, BMC Remedy, IT Strategy, Retail, Banking, MS Project, Microsoft SQL Server, Informatica, SQL Server, ITSM, POS, Microsoft Office, HPQC Quality Centre, Service-Now, KROLL, Toad, Ensemble, OLAP, Microsoft SSRS, HP Asset Manager, HP Service Manager, Microsoft Project
Education
Seneca College of Applied Arts and Technology 1987 — 1988
Computer Programming
Allstream May 2006 - Present
ACCPAC 2003 - 2005
Computer Associates 1997 - 2004
Skills
Channel, New Business Development, Business Strategy, Business Development, Channel Partners, Sales Channel, Channel Strategy, Multi-channel Retail, MPLS Networking, International Sales, Sales Presentations, Sales Management, Strategic Partnerships, Partner Management, Professional Services, Solution Selling, Account Management, Start-ups, Channel Sales, Direct Sales, Go-to-market Strategy, Cloud Computing, Selling, Telecommunications, Managed Services, Demand Generation, SaaS, Enterprise Software, Product Management, Contract Negotiation, Team Management, Wireless, VoIP, Mobile Devices, Sales, Product Marketing, CRM, MPLS
Education
Ryerson University 1984 — 1989
Electrical engineering, Telecommunications Engineering
Allstream March 2013 - Present
MTS Allstream April 2010 - February 2013
MTS Allstream January 2008 - April 2010
Government of Canada (DIAND) and Northwest Terroritories Goverment (RWED) February 2004 - April 2005
JDS Uniphase September 2000 - August 2002
JDS Uniphase March 1997 - September 2000
JDS Uniphase December 1996 - March 1997
Skills
Product Launch, Telecommunications, Fiber Optics, Product Management, Program Management, Product Development, MPLS, Service Delivery, Private Line, Project Coordination, PMP, Program Development, MS Project, SAP, Cost Engineering, Capital Budgeting, Team Leadership, Strategic Planning, Project Management, Strategy, Training, Management, Project Planning, Testing, Leadership, Product Marketing, PMO, Analysis, Ethernet, Business Intelligence
Education
Université de Sherbrooke 1995 — 1996
Electrical Engineering
Université Laval 1993 — 1994
Engineering Physics
Université Laval 1989 — 1993
B.Sc., Physics
CEGEP de Limoilou 1986 — 1989
Science, Science
Allstream January 2013 - Present
Allstream February 2005 - December 2012
AT&T Canada January 2004 - February 2005
AT&T Canada September 1998 - January 2004
Skills
Customer Service, Sales Management, Team Leadership, Real Estate, Marketing, Direct Sales, Sales, Customer Satisfaction, Customer Retention, Exceeding Customer..., Employee Loyalty, Customer Acquisition, Managed Services, Account Management, IP, Telecommunications, Unified Communications, Solution Selling
Education
Sheridan College
Business Administation Diploma, Marketing
Sheridan College
Retail Management
8995893 CANADA INC. August 2013 - August 2015
Maple Leaf Foods Inc February 2015 - May 2015
Contracted to TEKsystems August 2013 - August 2014
Vocera Communications February 2013 - July 2013
William Osler Health System January 2011 - September 2012
Allstream 2012 - 2012
CCXIT September 2010 - December 2010
The Dussin Group August 2009 - October 2009
Intel September 2008 - November 2008
Intel September 2008 - November 2008
Skills
Active Directory, Windows Server, Network Administration, IT Service Management, Incident Management, ITIL, SDLC, Healthcare IT, Desktop Support, Customer Service, Technical Support, SharePoint, Software Documentation, Troubleshooting, Servers, Microsoft Exchange, Windows 7, Integration, Networking, VPN, Hardware, Operating Systems, Help Desk Support, Group Policy, Software Installation, Information Technology, Windows XP, Project Management, Data Center, Databases, Management, VMware, System Deployment, Testing, Routers, Infrastructure, IT Operations, Cloud Computing, Enterprise Software, Software Development, Unix, Team Leadership
Education
Toronto School of Business 1997 — 2000
Associate of Arts and Sciences (AAS), System, Networking, and LAN/WAN Management/Manager
Allstream January 2014 - April 2015
Cogeco Cable July 2011 - December 2013
Videotron February 2008 - July 2011
Bell Canada January 1997 - January 2008
Skills
Salesforce.com, Selling, Telecommunications, MPLS, Call Center, Wireless, VoIP, IP, Direct Sales, Telephony, Solution Selling, WAN, Team Management, Sales Management, B2B, GSM, Sales Operations, Call Centers, Unified Communications, Sales, Sales Presentations, Management, Vendor Management, Vente de solutions, Télécommunications, Sans fil, Communications unifiées, Vente, Centres d'appel, Sales Manager, Gestion d'équipe, Ventes directes, BtoB
Education
Université de Montréal 1990 — 1995
BA, Communications
Cegep de Rosemont 1989 — 1990
Dec en Communications, Communications
Allstream February 2015 - Present
Softchoice May 2013 - October 2014
Optimerge September 2012 - May 2013
Long View Systems August 2011 - June 2012
Long View Systems July 2007 - August 2011
Teknikon Solutions September 2006 - June 2007
TELUS 2005 - 2006
Aldo Shoes 2004 - 2005
Skills
Unified Communications, Data Center, Cisco Technologies, Business Development, Networking, Pre-sales, Management, Strategy, Project Management, Telecommunications
Education
Southern Alberta Institute of Technology 2005 — 2006
Network Systems Analyst/Technology Infrastructure Management, IT
University of Calgary
Allstream October 2014 - Present
Allstream January 2013 - Present
Allstream December 2004 - December 2012
Allstream August 2004 - December 2004
Allstream June 2004 - December 2004
Unisen Inc October 2002 - February 2003
Skills
Telecommunications, Project Management, Program Management, Vendor Management, Change Management, Business Analysis, Performance Management, Organizational..., Business Process..., Project Delivery, Service Delivery, Cross-functional Team..., Process Improvement, Project Planning, Team Leadership, Managed Services, IP
Education
Ryerson University 1997 — 2002
Bachelor of Commerce
Allstream March 2011 - Present
Guest-Tek Interactive Entertainment January 2008 - July 2010
Guest-Tek October 2006 - December 2007
Guest-Tek January 2005 - October 2006
Guest-Tek January 2001 - December 2004
Guest-Tek September 1999 - December 2000
Lexicom September 1998 - September 1999
Skills
Deployment, Product Management
Education
Southern Alberta Institute of Technology 1997 — 1998
INET
Mount Royal University 1992 — 1994
Diploma
Allstream November 2011 - Present
Hale Interiors 2004 - October 2011
AT & T Canada (now MTS Allstream) 1992 - 2000
Skills
Interior Design, Space-planning, Space planning, Unified Communications, Solution Selling, Management, Fine Art, Sales, Direct Sales, Product Development, Managed Services, Sales Management, Telephony, Telecommunications, Sales Process, VoIP, Account Management
Education
Sheridan College
Interior Design
Allstream April 2014 - Present
Allstream November 2012 - March 2014
Allstream May 2011 - November 2012
Axia NetMedia Corp. April 2010 - November 2010
Axia NetMedia Corp. March 2007 - April 2010
Axia NetMedia Corp. June 2005 - March 2007
Education
University of Calgary (Haskayne School of Business)
MBA
Queen's University
BA, English
Scotiabank June 2015 - Present
Allstream October 2007 - June 2015
Staples Business Depot April 2006 - September 2007
LoyaltyOne November 2003 - April 2006
LoyaltyOne January 2001 - September 2003
LoyaltyOne September 1999 - December 2000
LoyaltyOne January 1997 - September 1999
Skills
Business Analysis, Analysis, Management, CRM, Process Improvement, Analytics, Databases, Segmentation, Integrated Marketing, Strategy, Vendor Management, Marketing
Education
Ryerson University
Bachelor Degree, Business Administration & Information Management
Redline Communications June 2015 - Present
Allstream April 2013 - November 2014
Allstream January 2011 - April 2013
Allstream June 2008 - January 2011
Allstream May 2007 - June 2008
Redline 2005 - 2007
Mitel Networks Corporation December 2003 - November 2004
Mitel Networks Corporation August 1999 - November 2003
Mitel Networks Corporation July 1998 - August 1999
Skills
Program Management, Sales, Service Delivery, VoIP, Wireless, Telecommunications, IP, Solution Selling, Product Management, Unified Communications, Professional Services, MPLS, PMO set-up, Cross-functional Team..., Project Management, Strategy, Telephony, Networking, Vendor Management, Managed Services, Management, Strategic Partnerships, Leadership
Education
Western University 1998 — 1998
Executive Marketing Certificate, Executive Marketing Program
McMaster University 1974 — 1978
Bach Engrg, Electrical Engineering
Allstream August 2011 - November 2014
TELUS December 2008 - January 2011
TELUS Global Trading & Partner Solutions May 2003 - March 2008
TELUS Carrier Relations January 2000 - April 2003
TELUS Corporate Communications January 1998 - January 2000
TELUS 1996 - 1998
TELUS 1992 - 1996
Skills
Telecommunications, Solution Selling, Managed Services, Wireless, CRM, Unified Communications, Enterprise Software, Management, Program Management, Contract Negotiation, Direct Sales, Leadership, Advertising, Strategic Communications, Product Management, Team Leadership, Sales Management, Event Planning, Sales, Vendor Management, VoIP
Education
The University of Calgary
Kinesiology, Business, Marketing
Combat Networks February 2012 - Present
Allstream April 2010 - December 2010
Nortel Networks September 2000 - August 2009
Comdisco January 2000 - September 2000
Arqana Technologies Inc March 1999 - December 1999
Qnetix inc November 1997 - March 1999
PSINet Limited February 1996 - November 1997
Ministry of Environment May 1991 - February 1996
Skills
Unified Communications, VoIP, Telecommunications, Telephony, WAN, Solution Selling, DWDM, LAN-WAN, Switches, Network Design, SAN, Cisco Technologies, Data Center, VPN, Routing, QoS, Video Conferencing, Routers, IP, Avaya, Managed Services, Wireless, Frame Relay, LAN/WAN
Education
McMaster University 1985 — 1990
B. Eng., Engineering
Bell Canada February 2011 - Present
Allstream June 2014 - February 2015
Bell Canada January 2003 - February 2011
Bell Canada April 1999 - December 2002
The Times of India 1988 - 1998
Skills
Telecommunications, Unified Communications, Solution Selling, Managed Services, Wireless, Management, Contract Negotiation, Sales, Product Management, Project Planning, Forecasting, Account Management, New Business Development, Project Delivery, Integration, Negotiation, Customer Retention, Sales Management, Call Centers, MPLS, Team Leadership, IP, Professional Services, Direct Sales, Vendor Management, Cloud Computing, CRM, Channel Partners, Selling, SaaS, Avaya, Customer Experience, WAN, Go-to-market Strategy, Salesforce.com, Contact Centers, VoIP, Cisco Technologies, Strategy, Enterprise Software, Product Marketing, Strategic Partnerships, Sales Operations, Sales Process, Telephony, Mobile Devices
Education
University Of Bombay
Bachelor of Arts (B.A.), Psychology and Sociology
MTS Allstream Inc January 2011 - June 2015
Allstream January 2009 - December 2011
Allstream January 2003 - December 2008
AT&T January 2000 - January 2003
Bell Canada January 1999 - January 2000
PAEC January 1993 - January 1999
FACE Consulting Engineers January 1992 - January 1993
Skills
MPLS, IP, Telecommunications, Switches, Cisco Technologies, ATM networks, WAN, DWDM, Network Design, Networking, OSPF, BGP, Frame Relay, Wireless, Testing, TCP/IP, Cisco Routers, Optical Fiber, Troubleshooting, VoIP, QoS, Computer Network..., LAN-WAN, Routers, Ethernet, Routing, ATM Networks, Telephony, Juniper Technologies, DSL, Broadband, Integration, T1, System Deployment, Core Network, SIP, Team Leadership, GSM, Provisioning, ISDN, SDH
Education
University of Engineering and Technology, Lahore 1986 — 1991
B.Sc, Electrical Engineering, First Division
S.E.College Bahawalpur 1983 — 1985
High School, Pre-Engineering
Sentinel Solar Corp. May 2012 - Present
Nirvana Management 2006 - Present
Enphase Energy March 2011 - May 2012
Aztech Associates July 2009 - January 2011
Allstream July 2008 - July 2009
Computerlinks North America 2006 - 2008
Bell Security Solutions (Bell Canada Enterprise) 2004 - 2006
Interwork Technologies 2001 - 2004
Configuresoft 2000 - 2001
Fastlane Technologies (acquired by Quest Software) 1998 - 2000
Skills
Channel, New Business Development, Renewable Energy, Start-ups, Salesforce.com, Enterprise Software, Strategy, Management, Channel Sales, Sales Operations, SaaS, Solution Selling, Channel Partners, Telecommunications, Business Development, Sales Management, Sales, Business Strategy, Strategic Planning, Strategic Partnerships, Business Planning, Security, Team Leadership
Education
St. Lawrence College 1985 — 1988
Business Technology - Information and Communications Systems
Allstream January 2012 - Present
Allstream January 2004 - January 2012
Allstream January 1999 - December 2003
AT&T Canada October 1997 - December 1998
Skills
Telecommunications, Unified Communications, VoIP, Managed Services, Strategic Partnerships, Solution Selling, IP, MPLS, Content Marketing, Email Strategy, Mobile Strategy, Mobile Marketing, Sales Enablement Tools, Email Marketing, Sales Process, Wireless, Channel Partners, Strategy
Education
Ryerson University 1993 — 1997
Bachelor of Commerce (B.Com.)
Woodlands
CERAiT Inc. 2005 - Present
CIBC November 2012 - March 2015
BMO Financial Group 2004 - 2005
BMO Nesbitt Burns 2003 - 2005
BMO Nesbitt Burns 2002 - 2003
Allstream 1998 - 2002
CPAS Systems Inc. 1993 - 1998
Skills
Business Analysis, PMP, Software Development, Enterprise Software, Databases, Quality Assurance, Management, Database Design, E-commerce, Consulting, Web Applications, Business Requirements, Mobile Applications, Project Management, Enterprise Architecture, SEI CMM, ISO, Oracle, IT Strategy, Open Source Software, Business Intelligence, System Administration, Program Management, Architecture, SDLC, Architectures, Software Design, Software Project..., Solution Architecture
Education
Univerzitet u Beogradu 1983 — 1990
M.Sc., Eng.
Allstream 2014 - Present
TERA Environmental Consultants 2013 - 2014
Allstream 2011 - 2013
Rogers Communications 2005 - 2011
Sprint Canada 2002 - 2005
Sprint Canada 2000 - 2002
Education
University of Calgary
BA, Economics
Cisco Systems December 2005 - March 2014
Allstream January 2004 - July 2005
Synexys Technologies Inc. September 2002 - January 2004
Alcatel-Lucent December 1999 - September 2002
Skills
PMP, Product Management, Change Management, Telecommunications, Program Management, Cross-functional Team..., ITIL, Process Improvement, Business Process..., Product Marketing, Waterfall, Six Sigma, Managed Services, Release Management, Adoption, Scope Management, Agile Methodologies, Integration, Business Transformation, Vendor Management, Management, Business Development, Team Leadership, SaaS, VoIP, Outsourcing, Unified Communications, Enterprise Software, Project Planning, Leadership, Project Portfolio..., Full SDLC, Six Sigma Black Belt, Change Management &...
Education
York University - Schulich School of Business 2013 — 2013
Agile Applied for Better Project Results, Project / Program Management
University of Toronto 2012 — 2012
Business Anaysis for Project Managers, Project Management
York University - Schulich School of Business 2004 — 2005
Masters Cert., Project Managment
York University - Schulich School of Business 2007 — 2008
Master Certification, Six Sigma Black Belt
Stanford Business School 2007 — 2007
Effective Project Management Office
The 280 Group & AIPMM 2010 — 2010
Product Management
Allstream January 2011 - Present
CAS 2015 - 2015
VisionIP - Une unité d'affaires de MTS Allstream June 2005 - January 2011
The RAM Group 2000 - 2005
Genicom / ESSC 1997 - 2000
Skills
Unified Communications, Telecommunications, VoIP, Telephony, Cloud Computing, Virtualization, Business Development
Education
College des Administrateurs de Sociétés
Administrateur de sociétés certifié - Directors (C.Dir.), Faculté des sciences de l'administration
Université de Montréal 1986 — 1991
B. SC. Relations Industrielles, B. SC. Relations Industrielles
Allstream December 2014 - Present
TELUS May 2013 - December 2014
Skills
Mobile Communications, Project Management, Business Case, Network Administration, Microsoft Excel, Presentations, Revenue Analysis, Marketing Strategy, Product Marketing, SIP Trunking, Metro Ethernet, Market Research, Consultative Selling, Network Security, MPLS, Sales Engineering, Microsoft Office, Salesforce.com, Pre-sales, Sales Presentations, DDoS Mitigation
Education
McMaster University 2013 — 2015
Master of Business Administration (MBA), Marketing
Amity University 2008 — 2012
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
MTS Allstream October 1998 - Present
MTS Allstream October 1998 - Present
Allstream 1998 - Present
MTS Allstream September 2006 - December 2009
AT&T Canada 2004 - 2006
AT&T Canada 2003 - 2004
AT&T Canada 2000 - 2003
ACC Tel Enterprises 1998 - 2000
Skills
Unified Communications, Account Management, Key Account Development, Strategic Account..., Leveraging Relationships, Opportunity..., Sales Operations, Telecommunications, Managed Services, CRM, Solution, Contract Negotiation, Disaster Recovery, Solution Selling, Cloud Computing, MPLS, Sales, Business Development, Networking, Customer Retention, Direct Sales, VoIP, Wireless, Security, Telephony, Professional Services, Sales Process, Channel Partners, Management, SaaS, IP, Strategic Partnerships, SIP, Data Center, SIP Trunking, Co-location, Selling, Ethernet, Enterprise Software, Call Centers
Education
Sheridan College
Allstream January 2012 - Present
Consulting Management August 2011 - January 2012
Bell 2001 - October 2011
Bell Canada 2000 - 2001
Bell 1999 - 2000
Bell Canada 1997 - 1998
Bell Canada 1993 - 1997
Bell Canada 1991 - 1993
Bell Canada 1988 - 1991
Skills
Strategy, Strategic Partnerships, CRM, Sales Management, Change Management, Management, Telecommunications, Marketing Strategy, Cross-functional Team..., Marketing Management, Customer Experience, Segmentation, Business Development, Leadership, Marketing Communications, Team Management, Marketing, Team Leadership, Product Development, Program Management, Sales, Télécommunications, Stratégie marketing, Leadership d'équipe
Education
Université du Québec à Montréal 1985 — 1988
B.A.A., option Marketing
Allstream November 2014 - Present
Conseil scolaire Viamonde March 2007 - November 2014
Desjardins 2006 - 2007
L'Oreal S.A. May 2005 - July 2006
Deloitte May 2002 - May 2005
Skills
Employee Engagement, Human Resources, Talent Management, Performance Management, Employee Relations, Succession Planning, HRIS, HR Policies, Labor Relations, Deferred Compensation, Compensation & Benefit, Personnel Management, HR Consulting, Coaching, Recruiting, Management, Leadership
Education
University of Guelph 2009 — 2012
HR Management Certificate, School Board
Université de Sherbrooke 1998 — 2001
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
École Du Phare 1991 — 1996
Allstream February 2013 - Present
Allstream June 2003 - February 2013
Allstream October 1998 - June 2003
Environment Canada May 1997 - October 1998
Education
University of Guelph 1992 — 1997
B.A., Computing and Information Science
Allstream 2012 - Present
Allstream 2010 - 2012
Allstream 2006 - 2010
Allstream 2000 - 2006
epost 1999 - 2000
Silicon Graphics 1998 - 1999
Silicon Graphics 1996 - 1998
Synamics Inc. 1993 - 1996
Skills
Cross-functional Team..., Program Management, Strategy, Strategic Planning, Leadership, Telecommunications, Management, Business Development, Project Management, Positioning, Team Leadership, Product Development, Project Planning, Lead Generation, Strategic Partnerships, Project Portfolio..., Business Planning, PMO Development, Change Management, Team Building, New Business Development, Marketing Management, Negotiation, Product Management, Marketing, Business Analysis, Business Strategy, Consulting, Product Marketing, Executive Management
Education
York University - Schulich School of Business 2000 — 2003
Post-MBA Certificate in Advanced Management, Marketing and Strategy
York University - Schulich Executive Education Centre
Masters Certificate in Project Management, Project Management
York University - Schulich School of Business
MBA, International Business
University of Guelph 1976 — 1982
B.Sc. Engineering
Zomato August 2015 - Present
Allstream May 2014 - June 2015
Exinda Networks January 2013 - May 2014
Exinda Networks December 2010 - January 2013
IBM Canada 2006 - 2009
Skills
Lead Generation, Sales Process, Marketing, Trade Shows, Strategic Partnerships, Channel, Solution Selling, Multi-channel Marketing, Salesforce.com, Account Management, Product Marketing, New Business Development, SaaS, Sales, Strategy, Direct Sales, Channel Partners, Cloud Computing, Sales Management, Enterprise Software, Go-to-market Strategy, Partner Management, Sales Enablement, Contract Negotiation, Telecommunications, Business Alliances, Management, Product Development, Professional Services, Business Development
Education
Ryerson University 2000 — 2004
BCom, Management
Earl Haig
VSNL International October 2006 - Present
Allstream March 2003 - December 2005
Equant/Orange Business Services July 1995 - March 2003
EQUANT Network Services 1995 - 2003
Equant 1995 - 2003
Education
Ohio State 1981 — 1983
Bell April 2013 - Present
eHealth Ontario April 2010 - November 2012
TELUS Communications December 2006 - January 2010
TELUS Communications December 2005 - December 2006
Allstream January 2005 - December 2005
Allstream November 2001 - January 2005
Allstream January 2000 - November 2001
Allstream September 1998 - January 2000
AT&T Canada October 1997 - September 1998
ACC TelEnterprises Ltd. (bought by Allstream) March 1996 - October 1997
Skills
Integration, Telecommunications, ITIL, Analysis, Change Management, Problem Management, Business Transformation, Business Analysis, Process Improvement, Process Analysis, Operational Process..., IT Project..., Project Management, Project Coordination, Risk Management, Business Process..., Cloud Computing, Enterprise Software, Visio, SharePoint, MS Project, CRM, Business Process, Cross-functional Team..., Leadership, Agile Methodologies, Management, Call Centers, Resource Management, PMP, Vendor Management, Microsoft Project
Education
University of Guelph
University of Toronto
History
Ryerson University
Accounting
Nappan Consulting January 2007 - Present
ARES Staffing Solutions June 2014 - Present
EPAM Systems February 2008 - June 2014
Nappan Enterprises November 2006 - December 2011
Primus 2006 - 2008
Allstream 2000 - 2005
Bell Canada 1979 - 2000
Skills
Solution Selling, Vendor Management, Project Management, Account Management, Cloud Computing, Team Leadership, Business Intelligence, Business Development, Business Analysis, Strategic Planning, New Business Development, Team Building, CRM, Telecommunications, Business Strategy, Strategy, Management, Program Management, E-commerce, Product Marketing, Selling, Contract Negotiation, Strategic Partnerships, Outsourcing, Leadership, Direct Sales, Professional Services, Enterprise Software, Integration, Sales Management, Marketing, Consulting, Sales, Start-ups, Product Management, Cross-functional Team..., Analysis, SaaS, Competitive Analysis, Mobile Devices, International Sales, Mobile Applications, Management Consulting, Sales Operations, Managed Services, Wireless, Sales Process
Education
Ryerson University 1980 — 1982
Marketing Management Certification, Marketing/Marketing Management, General
Queen's University
Executive Business Sales Operations and Management - Queens School of Business, Sales, Distribution, and Marketing Operations, General
Queen's University
Queen's University
Bell Media 2005 - Present
Allstream 2003 - 2005
Education
Ryerson University
Bachelor of Commerce (B.Com.), Accounting
University of San Agustín
Bachelor of Commerce (B.Com.), Accounting and Finance
York University May 2013 - July 2015
9th sphere March 2007 - August 2010
Allstream September 1999 - March 2007
Skills
Biotechnology, Quality Control, Quality Assurance, Laboratory Techniques, Microscopy, Research, Cell Biology, Molecular Biology, PCR, Molecular Genetics, Laboratory Skills, Microbiology, Virology, Assay Development, Cell Culture, Tissue Culture, Immunology, Biochemistry, Biopharmaceuticals, Drug Development, SOP, GLP, GMP, Food Science, Food Safety, Biosafety, Clinical Research, Regulatory Affairs, Team Leadership, Leadership, CSS, SAP ERP, Cross Functional Team..., Dreamweaver, Microsoft Office, PHP, HTML, Web Development, WordPress, Photoshop, MySQL, User Interface Design, Flash, HTML5, XHTML, JavaScript, Databases, Web Design, HTML 5, Technical Support
Education
York University 2012 — 2015
Bachelor of Science Degree in Technology
Seneca College of Applied Arts and Technology 2010 — 2012
Advanced Diploma
Seneca College of Applied Arts and Technology 2006 — 2006
Certificate
ALSO Collective September 2014 - Present
Surf The Greats August 2014 - Present
Allstream March 2014 - May 2015
CDW March 2012 - March 2014
Graphite Web Toronto June 2011 - March 2012
IGT June 2011 - August 2011
Alphabet Street March 2009 - March 2010
TI Group May 2008 - May 2009
Entire Imaging Solutions Inc. 2006 - 2008
Skills
Social Media, Business Planning, Entrepreneur, Digital Marketing, Brand Development, Online Marketing, New Business Development, Strategic Planning, Social Networking, Account Management, E-commerce, Creative Problem Solving, Cross-functional Team..., Project Management, Customer Service, Online Advertising, Entrepreneurship, Information Technology, Time Management, Sales, Sales Management, Marketing, Market Research, Social Media Marketing, B2B, Lead Generation, Management, Start-ups, Leadership, Strategy, Marketing Strategy, Team Leadership
Education
Hult international Business School 2010 — 2011
MBA, Marketing
Ryerson University 2003 — 2007
Bachelor of Technology, Minor in Marketing
Richview Collegiate Institute
Decision Resources Group September 2015 - Present
PMI Southern Ontario Chapter September 2013 - Present
Heart and Stroke Foundation March 2010 - August 2015
Astral Media Radio September 2004 - March 2010
5 Gui Inc. September 2004 - September 2005
VSO Philipines October 2003 - September 2004
Allstream 2001 - 2003
Norigen Communications June 1999 - September 2001
Toronto Hydro 1998 - 1999
CTV 1994 - 1998
Skills
Agile & Waterfall..., Agile Project Management, Project Management, Drupal, Cross-functional Team..., XML, Mobile Applications, Web Development, SharePoint, PHP, Web Applications, CMS, jQuery, Email Marketing, Apache, Google Analytics, Business Analysis, IIS, Business Intelligence, Business Process, Salesforce.com, Linux, Omniture, Eclipse, Energetic team player, SEM, Management, Strategy, Leadership, SDLC, SharePoint 2007, Blackbaud Kintera Sphere, JSON, iPhone development, Search Engine Marketing, AJAX, Motivated self-starter, HTML 5, MySQL, iOS development, Blackbaud Convio..., Agile Project..., Analysis, Project Planning, CRM, SharePoint 2010, Artez, AJAX Toolkit, Joomla, Blackbaud Raisers Edge
Education
University of Toronto 2012 — 2014
Digital/Traditional Marketing Certificate, Marketing, Straight A's
Ryerson University 2006 — 2010
Project Management Certificate
York University 1995 — 1999
BSC, Computer Science
Allstream 2008 - Present
Education
University of Toronto
E-Learning Certificate
Seneca College of Applied Arts and Technology
Adult Education - Staff Training and Development Certificate
University of Belgrade
BA, BEd (English Language and Literature/Teaching)
Allstream August 2012 - Present
MTS Allstream August 2008 - July 2012
Rogers Communications 2006 - 2007
Bell Canada 1988 - 2007
Skills
Telecommunications, Cross-functional Team..., Integration, Team Leadership, Unified Communications, VoIP, Wireless, Solution Selling, Managed Services, Sales Management, Management, Project Management, Negotiation, Leadership, Strategic Partnerships, Direct Sales, IP, MPLS, Product Management, Governance, Sales, Telephony, CRM, Sales Training
Education
Queen's University 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Electrical Engineering
Rockwire January 2015 - Present
Sungard Availability Services January 2013 - October 2014
SunGard Availability Services October 2011 - December 2012
Eloqua November 2010 - October 2011
Novell/PlateSpin December 2005 - January 2010
Allstream May 2005 - December 2005
Cybermation March 2003 - April 2005
Skills
Solution Selling, Channel Management, Account Management, Virtualization, B2B, Software Sales, Key Account Management, Contract Negotiations, Consultative Selling, Channel Partners, Selling, Contract Negotiation, Software Industry, Cloud Computing, Data Center, Disaster Recovery, Business Development, Enterprise Software, VMware, CRM, Direct Sales, Sales Process, Managed Services, Pre-sales, Sales, Marketing, Management, Networking, Lead Generation, SaaS, Telecommunications
Education
Ryerson University 1996 — 2001
B of Arts, Information Technology
Loyola High School 1991 — 1996
Microsoft July 2014 - Present
Microsoft February 2007 - July 2014
Microsoft 2007 - July 2014
Allstream January 2000 - January 2007
DMC 2000 - 2006
IBM China January 1999 - January 2000
Taiwan Xin Zhong System Co. Ltd January 1996 - January 1998
Skills
Microsoft Technologies, BizTalk Server, IIS, Team Foundation Server, Visual Studio, .NET Framework, VBScript, Microsoft Office, C#/WCF, .NET, TFS, Microsoft SQL Server, BizTalk, C#, ASP.NET, XML, VB.NET, Agile Methodologies, ADO.NET, Enterprise Architecture, Databases, JavaScript, Integration, Windows Server, Solution Architecture, SharePoint, Cloud Computing, Hyper-V, Disaster Recovery, Security, Architecture, Virtualization, Active Directory, Powershell, Oracle, SOA, Visual Basic, TCP/IP, Design Patterns, Windows Azure, WCF, C++, T-SQL, Java, System Architecture, Web Services, Software Development, Data Modeling, SSRS, SSIS
Education
Tongji University 1996 — 1999
Master; Bachelor, Computer Science
Scotiabank January 2009 - Present
Scotiabank January 2006 - December 2008
Allstream 1996 - December 2008
Scotiabank May 2004 - December 2005
Scotiabank November 2003 - May 2004
CIBC January 2003 - November 2003
CIBC October 2001 - December 2002
Zurich Insurance Company Ltd July 2001 - September 2001
Merill Lynch February 2001 - July 2001
BMO Nesbitt Burns January 2000 - January 2001
Skills
SDLC, PMO, Business Analysis, Software Project..., Solution Architecture, Program Management, Project Management, Requirements Gathering, Enterprise Architecture, IT Strategy, PMP, Project Portfolio..., Integration, Requirements Analysis, Business Process, Project Delivery, Vendor Management, Business Intelligence, Management
Education
University of Belgrade 1985 — 1991
Master's degree, Computer and Information Sciences and Support Services
Allstream June 2010 - Present
Toastmasters International 2008 - 2011
Shaw Direct (previously known as Star Choice) February 2004 - October 2009
Sobeys August 2000 - April 2003
Nexacor 1999 - 2000
Réno-Dépôt inc. 1995 - 1998
Skills
Customer Service, Customer Relations, Negotiation, Problem Solving, Real Estate, Strategic Thinking, Retail, Coaching, Time Management, Leadership, Service client
Education
Toastmasters International 2006 — 2008
Competent Communicator, C.C.
Montmorency College 1990 — 1992
GIA, Real Estate Management
Université du Québec à Montréal 1982 — 1986
Bachelor, Business Administration
Rogers Communications April 2015 - Present
Allstream October 2012 - December 2014
Allstream November 2010 - October 2012
MTS Allstream January 2001 - November 2010
Paragon Control Systems September 2000 - June 2007
Selog June 1993 - September 2000
Skills
Telecommunications, Wireless, VoIP, Telephony, IP, Unified Communications, Switches, Troubleshooting, T1
Education
Sheridan College 1988 — 1991
Electronic Engineering Technology (co-op option), Diploma
Sheridan College 1986 — 1988
General Arts & Science, Diploma
Allstream December 2014 - June 2015
Annee Sabatique November 2013 - December 2014
Rogers Communications Inc. January 2011 - November 2013
Rogers Communications Inc. 2004 - 2011
Sprint Canada 1999 - 2004
Distributel 1994 - 1999
Skills
Telecommunications, Customer Satisfaction, Account Management, Solution Selling, Call Centers, Customer Experience, Wireless, Customer Service, Teamwork, Contract Negotiation, Team Leadership, Sales, Sales Management, Negotiation, Problem Solving, Team Building, Customer Retention, Call Center, Sales Support, Customer Relations, Pricing, Coaching, Time Management, Proposal Writing, Troubleshooting, Outlook, Forecasting, Analysis, Excel, Microsoft Office, PowerPoint, Contract Management, Insurance, Word, Marketing Communications, Sales Operations, Technical Support, Business Development, New Business Development, Data Analysis, English, French, Business Process..., Key Account Development, Networking
Education
Université Laval
Allstream July 2015 - Present
Allstream October 2006 - June 2015
HARA June 1998 - March 2005
Skills
Unified Communications, Vendor Management, Telecommunications, Managed Services, MPLS, Networking, Solution Selling, Troubleshooting, Telephony, Data Center, Management, Cloud Computing, VoIP, Direct Sales, Call Centers, Strategy, Sales Process, Professional Services, Strategic Partnerships, SaaS, Salesforce.com, Selling, Sales
Education
Mohawk College
Icron Technologies August 2014 - Present
Allstream January 2013 - August 2014
Counterpath February 2011 - January 2013
Sutus, Inc. March 2006 - February 2011
ADZILLA new media June 2003 - February 2007
Voyus January 2003 - September 2004
Radian Communication Services February 2002 - October 2002
Q-Media September 2001 - February 2002
C1 Communications June 2000 - April 2001
MetroNet Communication Technology June 1997 - June 2000
Skills
VoIP, Solution Selling, Strategic Partnerships, Business Development, Telecommunications, Channel, Selling, IP, Channel Partners, Enterprise Software, Wireless, Unified Communications, Go-to-market Strategy, Sales Management, Negotiation, SIP, Mobile Devices, Product Management, Broadband, Networking, Direct Sales, Integration, Entrepreneurship, Telephony, Cloud Computing, Management, Ethernet, Product Marketing, Leadership, Marketing, SaaS, Service Providers, GSM, VAS, LTE, Business Planning, Channel Creation, Managed Services, Strategic Planning, Account Management, Strategy, Cisco Technologies, Avaya, Hosting, Cloud Computing IaaS, Team Leadership, Network Security, Professional Services, Business Strategy, MPLS
Education
British Columbia Institute of Technology 1990 — 1993
Marketing/Marketing Management, General
The University of British Columbia 1985 — 1990
BA, Economic Geography
Allstream January 2015 - Present
Allstream December 2011 - December 2014
Allstream December 2010 - November 2011
Allstream November 2009 - December 2010
Nortel Networks August 2007 - March 2009
Tech Data January 2006 - December 2006
Le Meridien Hotel October 2003 - September 2005
National Bank of Abu Dhabi June 2002 - September 2003
New Horizons Computer Learning Centers August 2000 - July 2001
New Horizons Computer Learning Centers June 2000 - October 2000
Skills
Marketing Strategy, Go-to-market Strategy, Strategic Planning, Business Strategy, Project Management, Segmentation, Competitive Analysis, Research, Forecasting, Market Planning, Product Marketing, Marketing Communications, Brand Management, Analysis, Program Management, Customer Satisfaction, Project Planning, Project Coordination, Expansion Strategy, Event Planning, Launches, Problem Solving, Teamwork, Sales Enablement, Collaboration, Management, Strategy, Leadership, Product Management, Business Planning, Marketing, New Business Development, Enterprise Software, Product Development
Education
University of Leeds
MBA
Southeastern University
BSc
Allstream November 2014 - April 2015
Ciena September 2010 - November 2014
Ciena December 2004 - September 2010
ADGA Group July 2003 - December 2004
Mitel October 2002 - April 2003
Alcatel-Lucent February 2001 - July 2002
Nortel Networks - Ottawa Ontario September 2000 - February 2001
Management Control Systems (Jamaica) Ltd. November 1999 - August 2000
Fiscal Services (Jamaica) Ltd. October 1997 - November 1999
CCS (Jamaica) Ltd. August 1995 - October 1997
Skills
Ethernet, IP, Telecommunications, Network Design, TCP/IP, MPLS, Troubleshooting, Carrier Ethernet, Networking, Network Engineering, Switches, WAN, LAN-WAN, Data Center, Routing, Unix, Integration, Team Leadership, Network Architecture, ITIL, Professional Services, Routers, QoS, ATM networks, Pre-sales, Service Delivery, Network Administration, Broadband, Enterprise Architecture, SNMP, DSL, Solaris, Metro Ethernet, Core Network, MPLS VPN, Sales Engineering, OSPF, CCNA, Training, Technical Support, ATM, Requirements Analysis, IP Networking, LAN/WAN, Requirements Gathering, OAM, OSI Model, Business Development, Coaching
Education
The University of the West Indies, Mona
Bachelor's Degree, Computer Sciences & Applied Physics (Hons.)
Villanova University
Six Sigma Green Belt, Process Management Control Systems, Certificate
Forsythe Technology Canada August 2014 - Present
Forsythe Technology Canada November 2007 - July 2014
Allstream October 2002 - November 2007
AT&T November 1999 - October 2002
Canadian Wireless - Bell Mobility May 1995 - November 1999
Skills
IP, Pre-sales, Juniper, Firewalls, Checkpoint, Infrastructure, Telecommunications, Cloud Computing, VoIP, Security, Vendor Management, Managed Security..., Managed Services, Networking, Routing, Network Security, Information Security, SaaS, VPN, Disaster Recovery, Switches, BGP, Network Design, IPSec, Network Architecture, System Deployment, Virtualization, Cisco Technologies, WAN, CISSP, IPS, Business Continuity, Information Technology, IDS, Juniper Technologies
Education
University of Belgrade 1983 — 1989
B.S.E.E, Telecommunication
TELUS Communications August 2014 - Present
TELUS October 2012 - August 2014
TELUS January 2007 - September 2013
TELUS January 2006 - January 2007
Allstream June 2005 - January 2006
WestJet 2000 - 2005
Skills
Telecommunications, PMO, Project Delivery, Service Delivery, Project Portfolio..., Requirements Gathering, Integration, RFP, Business Process, Requirements Analysis, Business Analysis, Business Process...
Education
PMI
PMP, Project Management
The University of Calgary
BA, Psychology
Seeking Next Opportunity February 2015 - Present
Allstream June 2012 - February 2015
York Curling Club June 2012 - June 2014
IBM February 2009 - March 2012
IBM 2007 - 2009
IBM 2004 - 2007
IBM 1995 - 2004
MultiFlora March 1992 - September 1995
Nestlé S.A. May 1984 - February 1992
Skills
Sales Operations, Teamwork, Data Analysis, Project Management, Sales Management, Team Leadership, Leadership, Problem Solving, Business Analysis, Strategic Planning, Data Warehousing, Logistics Management, Thought Leadership, Lotus Notes, Microsoft Excel, Business Process, Hyperion Enterprise, Siebel, Account Management, Work Ethic, Prism, IT Strategy, Time Management, Customer Satisfaction, Call Centers, Business Development, CRM, Business Strategy
Education
York University
Bachelor of Administrative Studies, Business Administration
Seneca College of Applied Arts and Technology
Business Administration - High Honours
Looking for Position MemberVerity Centre2009 - 2013
Allstream 2000 - 2013
Legal Shield 2003 - 2012
Skills
Customer Service, Team Leadership, Public Speaking, Coaching, Leadership, Negotiation, Management, Sales, Account Management, Team Building
Education
Sheridan College 1988 — 1989
Telecommunications Management
Allstream 2012 - Present
MTS (Manitoba Telecom Services) 2006 - 2012
MTS Allstream 2002 - 2005
AT&T Canada 2000 - 2001
NTG Clarity 1998 - 1999
Pakistan Telecommunication Company Limited 1996 - 1998
Siemens Saudi Arabia 1994 - 1996
Siemens Pakistan 1992 - 1994
Skills
SDH, MPLS, DWDM, Ethernet, VoIP, Carrier Ethernet, IP, WiFi, OTN, Telecommunications, Networking, WiMAX, TCP/IP, ROADM, Oracle, UMTS, 3G, ATM networks, Computer Network..., MSPP, DSL, Wireless, 40G, Transmission, Juniper, LTE, Core Network, Network Design, Optical Network Design, CCNA, Switches, GSM, BSS, 10G, Ciena, OM6500, Optical Switching, Fujitsu, Fiber Optics, SS7, APIs, SDN, Cisco OnePK
Education
University of Engineering and Technology, Taxila
Innovatia November 2011 - Present
CGI 2004 - August 2011
Private Contractor 2007 - 2009
Allstream 1998 - 2004
TransCanada (Formerly Nova) 1997 - 1998
AGRA Monenco 1996 - 1997
Vancouver International Airport Authority 1994 - 1996
Monenco 1989 - 1994
Skills
DITA, HTML, CSS, Content Management, Documentation, XML, Technical Documentation, Technical Writing, Technical Communication, Single Sourcing, Agile, XHTML, XSLT, Eclipse, Databases
Education
Advanced DITA Training 2010 — 2010
Southern Alberta Institute of Technology 2005 — 2007
Certificate, Web Design
Southern Alberta Institute of Technology 2004 — 2004
Writing for the Web
Mount Royal University 2002 — 2002
Technical Writing
Southern Alberta Institute of Technology 1987 — 1989
Diploma, Computer Science
Frontline President September 2011 - Present
City of Mississauga March 2011 - Present
Bell Canada August 2010 - December 2010
Bell Canada May 2003 - August 2010
Bell Canada March 2001 - May 2003
Bell Mobility January 1991 - December 2000
Bell Mobility February 1989 - December 1990
Allstream January 1985 - January 1989
Authorized IBM and Apple Dealer (Computerland, Compucentre) January 1983 - January 1985
TD Canada Trust May 1981 - September 1982
Skills
Strategy, Telecommunications, Marketing, Leadership, Product Marketing, Team Leadership, Marketing Strategy, Management, Marketing Communications, Business Development, Customer Retention, Customer Experience, Cross-functional Team..., Training, Time Management, Marketing Management, Mobile Devices, Wireless, Product Management, Project Management, Selling, Forecasting, Sales
Education
Ryerson University 1978 — 1982
Bachelor of Business Management, Marketing
Allstream August 2012 - Present
Advanced Knowledge Networks June 2011 - 2012
Edge-worx Solutions Inc. 2011 - June 2011
Rogers Business Solutions September 2007 - June 2010
Rogers Business Solutions April 2006 - September 2007
GT/Sprint/Rogers November 1999 - April 2006
Paradyne Canada September 1998 - November 1999
fonorola 1994 - 1998
Ei Pupin GTE 1990 - 1993
Ei Pupin GTE April 1987 - January 1990
Skills
Relationship Management, Account Management, VDI - Sales Specialist, Cisco UCS CSE, Telecommunications, Solution Selling, Collocation Expertese, Managed Services, PWAN Design, Pre-sales Engineering..., Leadership, Team Building, Data Solutions..., MPLS, Ethernet, Enterprise Software, Strategy, Unified Communications, Sales Engineering, Wireless, Consulting, Sales, Pre-sales, Professional Services, Product Management, Vendor Management, VoIP, Call Centers, Co-location, Data Center, Management, Security, Direct Sales, Sales Process, Customer Retention, Team Leadership, Sales Management, Program Management, Marketing, WAN, IP, Business Planning, Network Design, Sales Operations, SaaS, Telephony, Cloud Computing, Channel Partners, SIP, Cisco Technologies
Education
University of Belgrade 1981 — 1986
M.Sc., Telecommunications
The Law Society of Upper Canada December 2014 - April 2015
Allstream August 2014 - November 2014
NTDTV Canada October 2013 - August 2014
AJC Associate March 2013 - October 2013
TDSB January 2013 - February 2013
The Epoch Times April 2011 - April 2012
TT Network Integration ASIA Pte Ltd August 2010 - December 2010
NEC Asia November 2008 - July 2010
Integrosys Pte., Ltd April 2008 - November 2008
FavorIT Ltd September 2005 - October 2007
Skills
Java Enterprise Edition, Core Java, Web Applications, Jasper Reports, Crystal Reports, FileNet, Linux System..., Weblogic Administration, WebSphere Application..., AIX Administration, Spring, hibernate, Hibernate, Servlets, Programming, Tomcat, Eclipse, Software Development, JSP, Oracle, Java, JavaScript, Unix Shell Scripting, Web Services, Linux, Struts, Testing, SQL, Unix, AJAX, MySQL, Integration, XML, Spring Framework
Education
University of Toronto 2014 — 2014
Course Certificate, Big Data
Nanyang Technological University 2010 — 2010
Master's degree, Information System
Zhengzhou University 2001 — 2005
Bachelor of Science (B.S.), Computer Science
Allstream July 2007 - Present
Allstream 2002 - 2007
AT&T Canada July 2000 - September 2002
Junior Achivement of Canada June 1998 - July 2000
Skills
Social Media Marketing, Web Analytics, Online User Experience, Marketing..., Content Marketing, Employee Engagement, Marketing Communications, Digital Marketing, User Experience, Digital Strategy, Direct Marketing, Analytics, Product Development, Social Media, Marketing, Online Advertising, Strategy, Product Marketing, Online Marketing, Email Marketing, SEO, Integrated Marketing, Management, Lead Generation, Marketing Strategy
Education
Ryerson University
Post Graduate Certificate, Public Relations
University of Toronto
Web and Digital Marketing Certificate Program Courses
York University
Bachelor of Arts, Political Science
Boston Pizza February 2015 - Present
Workhorse Consulting Inc. April 2007 - Present
Expanding horizons and building new insights February 2014 - December 2014
Teck Resources Limited November 2013 - January 2014
Teck Resources Limited November 2012 - October 2013
Insurance Corporation of British Columbia June 2011 - November 2012
lululemon athletica May 2010 - May 2011
Bell Canada August 2007 - April 2010
Bell Canada October 2003 - August 2007
AllStream July 2003 - October 2003
Skills
Software Quality..., Testing, User Acceptance Testing, Quality Assurance, Quality Center, SQL, Test Automation, Web Testing, Oracle, SharePoint, Regression Testing, SDLC, Telecommunications, Unix, Agile Methodologies, QTP, Integration, Test Planning, System Administration, Billing, Web Services, SAP, Siebel, Agile Testing, SoapUI, Team Leadership, Active Directory, Singl.eView, WinRunner, Test Strategy, Defect Tracking, Integration Testing, Test Director, Retail, DB2, B2B eCommerce, ATG Dynamo, SOA Testing, Oracle SOA Suite, Flash, Photoshop, LDAP, AS400, icms, vertex, cybersource, Six Sigma, Problem Solving, Technical Training, Putty
Education
Simon Frasier University 2008 — 2014
BA, Communications
Northern Alberta Institute of Technology 1998 — 2001
Management Information Technology, Information Technology
Allstream October 2012 - Present
TeamCamp October 2008 - January 2015
Allstream March 2010 - September 2012
Allstream September 2007 - November 2010
MTS Allstream July 2006 - September 2007
Allstream September 2001 - July 2006
AT&T Canada (Internet and E-Business division) 1999 - August 2001
Netcom Canada Inc. 1995 - 1999
Unitel Communications 1992 - 1995
General Datacomm 1989 - 1992
Skills
Telecommunications, Start-ups, Network Design, Strategy, Software Development, Team Leadership, Integration, IP, Entrepreneurship, Management, Networking, Strategic Planning, Team Building, Budgets, Ethernet, Wireless, Unix, Telephony, Business Strategy, Web Applications, Provisioning, Requirements Analysis, Network Engineering, Application Development, Telecommunications..., Process Management, Database Design, People Management, Programming, Process Mapping, Budgeting, Product Development, Problem Solving, Ruby on Rails, Leadership, Intrapreneurship, Business Intelligence, Troubleshooting
Education
RCC Institute of Technology
CET
Ryerson University
University of Toronto
Allstream May 2005 - Present
Skills
Telecommunications, Management, Call Center, Call Centers, Business Analysis, Business Process..., Team Leadership, Change Management, Customer Experience, ITIL, Cross-functional Team..., Service Delivery, Vendor Management, Product Management, Business Process, CRM, Process Improvement
Education
Ryerson University 1993 — 1997
Bachelor's Degree, Business Management & Enterprise Development
Shaw Communications March 2015 - Present
Shaw Communications April 2014 - Present
Shaw Communications April 2013 - April 2014
Shaw Communications February 2011 - April 2013
Shaw Communications April 2010 - February 2011
Shaw Communications August 2009 - April 2010
Shaw Communications Inc. September 2007 - August 2009
Decision Dynamics Technology Ltd December 2004 - September 2007
Critical Mass March 2003 - December 2004
Allstream January 2001 - March 2003
Skills
Agile Methodologies, Test Planning, Software Quality..., Requirements Analysis, SDLC, Leadership, Project Portfolio..., Project Management, Motivation, Lifestyle Coaching, Fitness Training, Job Coaching, Strategic Planning, Organizational..., Strategic Financial..., Testing, Scrum, Management, Software Documentation, Strategy, Business Analysis, Team Leadership
Education
University of Calgary
BSc
Allstream October 2014 - Present
Allstream May 2014 - October 2014
MTS Allstream August 2010 - May 2014
MTS Allstream January 2005 - September 2010
MTS Allstream June 2003 - December 2004
Skills
Telecommunications, Business Case, Program Management, Business Analysis, Cross-functional Team..., Strategy, Integration, Business Process..., Business Process, CRM, Project Portfolio..., Business Intelligence, IT Strategy, Pre-sales, Change Management, Management, Managed Services
Education
University of Toronto - Rotman School of Management 2001 — 2003
MBA
National Institute of Technology Calicut 1992 — 1996
BTech.
eLoyalty, a TeleTech Company August 2015 - Present
Allstream July 2006 - August 2015
Allstream 2004 - 2006
Domus Architects 2004 - 2004
Skills
Marketing Communications, Telecommunications, Managed Services, Proposal Writing, Solution Selling, Marketing Strategy, Unified Communications, Project Management, Internal Communications, Product Marketing, Business Development
Education
Ryerson University 2000 — 2002
MA
York University 2000 — 2002
MA
University of Windsor 1995 — 1999
Bachelor of Arts
Marymount College
High School Diploma
Our Lady of Fatima
Canadian Western Bank June 2015 - Present
PricewaterhouseCoopers February 2010 - June 2015
2012 Tanzanian Diaspora Conference in Canada January 2011 - October 2012
Allstream June 2008 - February 2010
Deloitte & Touche January 2007 - June 2008
IBM 2004 - 2005
Skills
Security, Penetration Testing, PCI DSS, Information Security..., CISSP, Vulnerability Management, Security Governance, Security Audits, Security Management, IT Audit, Vulnerability Assessment, Risk Assessment, Programme Governance, CISA, ISO 27001, Information Security, Consulting, Risk Management
Education
The George Washington University 2005 — 2006
MSc, Computer Science
University of Dar es Salaam 1997 — 2000
BSc, Computer Science
Tenzing Managed IT Services April 2011 - Present
Savvis Communications Canada Inc. June 2010 - April 2011
Fusepoint Managed Services February 2007 - June 2010
Fusepoint Managed Services August 2004 - January 2007
Allstream 2003 - 2004
Skills
Data Center, Troubleshooting, Project Planning, Software Documentation, Disaster Recovery, Windows Server, Cloud Computing, Firewalls, ITIL, Change Management, Project Management, Unix, VMware, Virtualization, Technical Support, DNS, Cisco Technologies
Education
1990 — 1995
Allstream 2013 - Present
Smithrite Disposal August 2011 - October 2012
Sutus Inc. October 2009 - March 2011
Corinex 2007 - 2009
IP Applications 2005 - 2007
AT&T Canada 1998 - 2002
Skills
Sales Management, Marketing Strategy, Business Strategy, Channel, Telecommunications, Business Development, Solution Selling, Cross-functional Team..., New Business Development
Education
Simon Fraser University
Bachelor of Business Administration, Business and Economics
Palo Alto Networks April 2014 - Present
Allstream October 2010 - March 2014
Charter Telecom Inc. January 2008 - October 2010
Cygnal Technologies June 2007 - January 2008
TELUS 2004 - 2007
TELUS Communications 2001 - 2007
AT & T Canada 1998 - 1999
Rogers Cantel 1991 - 1996
NEC Canada Inc 1988 - 1991
Skills
Unified Communications, Solution Selling, Telephony, Managed Services, Telecommunications, Wireless, IP, Channel, Direct Sales, Avaya, Broadband, Channel Partners, Cloud Computing, MPLS, Mobile Devices, Professional Services, SIP, Sales, Selling, New Business Development, Craft Beer
Education
Queen's University
Executive Program
MTS Allstream 2008 - Present
MTSAllstream September 2007 - Present
The Jonah Group January 2006 - September 2007
Allstream August 2003 - January 2005
CIBC 2005 - 2005
724 Solutions May 2001 - October 2002
Oasis Technologies January 1998 - May 2001
Oasis 1998 - 2001
Oasis Technology 1998 - 2001
Skills
SDLC, Requirements Analysis, Solution Architecture, Software Project..., Software Development, Integration, Enterprise Architecture, Agile Methodologies, Unix, Data Modeling, Web Services
Education
1987 — 1992
VSC Inc July 2010 - Present
Oracle Corporation Canada June 2006 - July 2010
Allstream March 2001 - June 2006
Cognicase August 1999 - March 2001
Pioneer Software Technology May 1995 - February 1999
Skills
Order Management, Procurement, Oracle Applications, Customer Relations, Oracle E-Business Suite, Oracle Financials, Supply Chain, Integration, Financials, Business Process, Business Analysis, Requirements Analysis, Accounts Payable, ERP, Fixed Assets, Order to Cash, Procure to Pay, Procure-to-Pay, Customer Service, CRM, Solution Architecture, Oracle, Enterprise Architecture, Business Process..., SQL, Software Development, Oracle Reports, Data Migration, Consulting, Requirements Gathering, SDLC, SOA, Business Process Design, IT Strategy, Enterprise Software, Data Modeling, Systems Analysis, ETL, Business Process..., Oracle R12 Financials
Education
Osmania University 1992 — 1995
Bachelor's Degree, Advance Accounting, Income Tax
TELUS Communication. (ON) Inc. February 2014 - Present
Allstream April 2009 - February 2014
IBM Canada Ltd. September 2007 - April 2009
Skills
Network Security, Cisco Technologies, Juniper Technologies, Checkpoint Security, Cisco Security, Fortinet FortiGate, Junos Space, Cisco ASA, Cisco ASR Routers, Cisco Nexus, Checkpoint, F5 BigIP, Websense, Arbor, Nokia IPSO, Trend Micro, HP Tipping Point, ArcSight
Education
Seneca College of Applied Arts and Technology 2004 — 2006
Network Operation, Computer Science
Seneca College of Applied Arts and Technology 2003 — 2006
TD Bank April 2012 - Present
Loblaws January 2012 - Present
Openet at Bell February 2011 - December 2011
ExxonMobil 2006 - February 2011
Allstream October 1998 - May 2006
Skills
Integration, PL/SQL, Oracle, SDLC, Databases, Solaris, Unix, Java
Education
New Jersey Institute of Technology 1990 — 1991
MS
Allstream January 2013 - Present
MTS Allstream February 2009 - January 2013
MTS Allstream September 2008 - February 2009
MTS Allstream February 2008 - September 2008
Rogers Communications October 2007 - December 2007
Rogers February 2006 - October 2007
MTS Allstream 2001 - 2006
Skills
Telecommunications, Account Management, Security, Risk Management, Vendor Management, IP, VoIP, Team Leadership, Wireless, Solution Selling, MPLS, Unified Communications, Managed Services, Project Management
Education
Trent University
BA
Security Sevices LLP (pending) March 2012 - Present
HTCIA 2013 - 2014
Sungard May 2011 - February 2012
Allstream October 2008 - January 2010
AT&T/Manitoba Telephone Services September 2008 - 2009
VMC Canada 2003 - 2006
Government of Canada November 1974 - June 2005
Skills
CCTV, GIS, Physical Security, Risk Assessment, Investigations, Investigation, Surveillance, Emergency Management, Computer Forensics, Security Audits, Background Checks, Fraud, Private Investigations, Criminal Investigations, Security Training, Computer Security, Evidence, Fraud Investigations, Access Control, Interviewing, Access, Executive Protection, Security, Security Operations, Corporate Security, Law Enforcement, Enforcement, Security Awareness, Information Security
Education
Intelligence Analysis Training 2014 — 2014
Crime & Intelligence Analysis Course, A
Universteit Leiden 2013 — 2014
Certificate, Terrorism & CounterTerrorism: Comparing Theory and Practise
Sheridan College 1987 — 1999
Police Studies, Enforcement & Security
Mohawk College 1989 — 1990
Electronic security
Humber College 1987 — 1989
Security & Supervision
University of Guelph 1972 — 1975
BA
WTCS
Allstream March 2010 - Present
Plan Group April 2008 - March 2010
Bell Canada September 2005 - March 2008
TELUS Communications April 2004 - September 2005
AT&T Canada June 2000 - April 2004
Skills
Telecommunications, VoIP, Unified Communications, MPLS, IP, Solution Selling, Data Center, Ethernet, Cisco Technologies, SIP, Cloud Computing, Video Conferencing, LAN-WAN, Solution Architecture, Sales Engineering, SIP Trunking, Security, Network Architecture, Leadership, Managed Services
Education
McMaster University 1993 — 1996
B.Sc, Physics
Ryerson University 1996 — 2000
B.Eng, Engineering
Kelly's Magnets October 2011 - Present
Suncor Energy June 2012 - August 2013
Enbridge July 2008 - June 2012
AESO July 2006 - July 2008
Direct Energy April 2006 - July 2006
CP Rail November 2005 - December 2005
Critical Mass April 2005 - September 2005
Allstream January 2005 - April 2005
WestJet April 2004 - June 2004
Aquila Networks Canada June 2002 - August 2002
Skills
Quality Assurance, Requirements Gathering, Business Analysis, Documentation, Testing, Requirements Analysis, Business Requirements, Technical Writing, SharePoint, Agile, Software Documentation, Software Project..., Business Process, Program Management, Agile Methodologies
Education
Red River College
Direct Energy May 2013 - December 2013
Allstream November 2008 - May 2013
Lavalife November 2009 - February 2010
Allstream September 2008 - November 2009
Direct Energy October 2007 - November 2008
Bell April 2006 - September 2007
Direct Energy June 2005 - April 2006
Direct Energy November 2003 - June 2005
Volkswagen June 2000 - December 2002
Coca Cola October 1997 - June 2000
Skills
Project Management, Energy, Business Process..., Process Improvement, Business Analysis, Quality Assurance, Process Engineering, MS Project, Change Management, Project Planning, Visio, Operations Management, Business Process, Analysis, Six Sigma, Management, Microsoft Project
Education
University of Toronto 2004 — 2004
Courses of Master of Mechanical & Industrial Engineering
Universidad del Rosario 2001 — 2002
Specialization in Marketing Management
Universidad de Los Andes 1992 — 1997
Industrial Engineering
Universidad de Los Andes 1992 — 1994
Systems and Computation Engineering
Allstream February 2014 - Present
MTS Allstream March 2004 - Present
Minacs 2000 - 2003
Atomic Energy of Canada 1994 - 1996
Atomic Energy of Canada 1994 - 1996
Skills
Contact Centers, Workforce Management, Vendor Management, Avaya, Call Center, Avaya Technologies, Call Centers, Service Delivery, VoIP
Education
Sheridan College
TransForce Inc. January 2013 - Present
Canadian Freightways October 2010 - December 2012
J. D. Irving August 2008 - September 2010
JD Irving 2008 - September 2010
Shaw Tracking 2006 - 2008
Allstream 2001 - 2004
Skills
RPG, SQL, IBM iSeries, Systems Analysis, Troubleshooting, Integration, JavaScript, Requirements Analysis, Database Design, Windows, Programming, Web Development, PHP, Customer Service, SharePoint, AS400, Customer Relations, AJAX, Websmart ILE, Websmart PHP, HTML, Business Analysis, SDLC
Education
Red River College 1996 — 1998
Computer Analyst/Programmer, Computer Analyst/Programmer
Allstream January 2011 - Present
Allstream January 2011 - Present
Skills
Telecommunications, Business Analysis, Process Improvement, Business Process, PMP, Change Management, Team Leadership, Requirements Gathering, Business Process..., Analysis, Vendor Management, ITIL, Team Management, Cross-functional Team..., Management, Software Documentation, PMO, Integration, Call Centers, SDLC, Project Delivery, Software Development, Service Delivery, Requirements Analysis, Visio, Business Requirements, CRM, Project Portfolio..., MS Project, Software Project...
Education
Project Management Institute 2010 — 2011
Project Management Professional, Project Management
PROSCI 2009 — 2009
Change Management Methodologies
Bombay University
Bachelor's Degree, Financial Accounting/Marketing Management
Ryerson University
Certificate of Telecom Management, Telecommunications Management
Allstream November 2012 - Present
Research In Motion July 2010 - November 2012
Rogers Communications Inc. January 2010 - June 2010
Nortel Networks May 2008 - December 2009
Nortel Networks October 2002 - May 2008
Nortel Networks April 2000 - October 2002
Nortel Networks July 1998 - April 2000
Nortel Networks July 1995 - July 1998
Nortel Networks March 1994 - July 1995
Nortel Networks June 1992 - March 1994
Skills
Business Case, Marketing, Pricing Strategy, Financial Analysis, Microsoft Excel, Management, Pricing, MPLS, Product Management, Telecommunications, Unified Communications, Cross-functional Team..., Competitive Analysis, Product Development, Forecasting, Market Analysis, Product Marketing, Channel Partners, Business Strategy, Leadership, Integration, Analysis, Pre-sales
Education
York University - Schulich School of Business 1995 — 1999
MBA, Finance
The University of British Columbia 1987 — 1992
B. Applied Science (Hons), Mechanical Engineering
McKinsey & Company 2007 — 2007
Principals of Strategic Pricing
Nortel Networks 2003 — 2004
Leadership Edge
Ontario Teachers' Pension Plan February 2011 - Present
Ontario Teachers' Pension Plan February 2011 - Present
Rogers Communications Inc. September 2008 - February 2011
Sky Business Consulting July 2005 - September 2008
Allstream October 1999 - January 2002
TMNG June 1999 - October 1999
Allstream January 1991 - May 1999
Skills
Change Management, Strategy, Team Leadership, Performance Management, Governance, Management, Budgets, Talent Management, Risk Management, Management Consulting, Business Analysis, Employee Engagement, Integration, Project Delivery, Business Process..., Analysis, Process Improvement, Team Management, Business Planning, Strategic Planning, Vendor Management, Portfolio Management
Education
AdPro 2013 — 2013
Change Management Certification, ProSci Methodology
Palladium Kaplan-Norton 2012 — 2012
Balance Scorecard Certified Graduate
PMI 2008 — 2008
PMP
McMaster University 1988 — 1991
BA, English
Allstream January 2009 - Present
Skills
LAN-WAN
Education
Don Bosco technical College
Northern Alberta Institute of Technology
Bachelor of Applied Information Systems Technology, Network Management
Allstream December 2011 - Present
Bell Canada July 2008 - September 2011
Group Telecom - Bell Canada 2006 - 2008
Group Telecom / Bell Canada 2001 - 2006
Skills
Telecommunications, Unified Communications, Managed Services, Solution Selling, Wireless, VoIP, Telephony, Direct Sales, Customer Experience, Channel, MPLS, IP, Account Management, Sales Operations, Team Leadership, Product Management, Call Center, Channel Partners, Strategic Partnerships, Service Delivery, SaaS, Vendor Management, Sales Process, Professional Services, Customer Retention, Call Centers
Education
Mount Royal University
Project Management Certificate
The University of Calgary
Bachelor of Arts, Sociology
IZMS INC November 2007 - Present
Allstream November 2007 - Present
CrossCap July 2014 - December 2014
Toyota Canada Inc. May 2012 - August 2013
Ontario Ministry of Education November 2011 - April 2012
Katz Group Canada Ltd. / Rexall Pharma Plus April 2011 - November 2011
Canadian Institute for Health Information August 2008 - May 2010
Flagstar Bank May 2006 - August 2008
Ajilon Consulting September 2004 - May 2006
Internet Operations Center June 2003 - September 2004
Skills
Agile Methodologies, SOA, SDLC, Java Enterprise Edition, JSP, Tomcat, Maven, JUnit, Java, Weblogic, Eclipse, Ant, Spring, Oracle, Struts, JDBC, Software Development, Websphere, JBoss Application Server, Servlets, Enterprise Architecture, SOAP, UML, XML, REST, Hibernate, EJB, Web Services, AJAX, JSF, DB2, Databases, Apache, Web Applications
Education
The Ohio State University 1992 — 1996
BSEE, Electrical Engineering
University of Calgary
MSc, Software Engineering
SM Consulting Services Inc January 2011 - Present
Allstream April 2010 - Present
Perfect Professional Services Inc. January 2010 - Present
Tricrest Professional Services 2007 - August 2009
MTSAllstream 2005 - 2007
Education
Mountain State University 2001 — 2003
MSc, Masters in Health Sciences
Project Management Institute
PMP
Sheridan College
Business communications skills
The University of Punjab
Bachelor of Science
Axia NetMedia Corp. February 2014 - Present
Axia NetMedia Corp. May 2012 - February 2014
ENMAX March 2012 - May 2012
ENMAX July 2006 - March 2012
Bell Canada 2004 - 2006
Allstream May 2001 - May 2004
Skills
MPLS, Juniper, SDH, Switches, ATM, Cisco, DWDM, Routing, OSP, Network Design, Troubleshooting, OSPF, Telecommunications, Linux, Deployment, Routers, WAN, Problem Solving, Ethernet, Wireless, Fiber Optics, BGP, TCP/IP, VoIP, QoS, Fiber, DNS, Network Engineering, Network Operations, Hardware, LAN/WAN, ATM networks, Proj Management, Vendor Partnerships, Equipment Testing, Equipment Integration, Network Architecture, MRV, RAD, Telecom Network Design, MPLS VPN, JUNOS, IP, VPN, VPLS, Testing, Vendor Management, Capacity Planning, Operating Systems, Citrix
Education
Southern Alberta Institute of Technology 1999 — 2001
Telecommunications Engineering Technology
JNCIA-M/T
Compugen Inc. April 2007 - Present
Bell Canada (Bell West) July 2006 - March 2007
Alta Genetics Inc. April 2006 - June 2006
Allstream 1999 - 2004
Datap Systems (purchased by CriticalControl Solutions Inc.) 1998 - 1999
Skills
Server Technician, Troubleshooting, Blackberry, Active Directory, Norton Ghost, Technical Support, VMware, VPN, BMC Remedy, Software Installation, Software Documentation, Computer Hardware, Laptops, Servers, Data Center, Hardware, Networking, Help Desk Support
Education
Southern Alberta Institute of Technology 2005 — 2006
Certificate, Network Technician
Southern Alberta Institute of Technology 1997 — 1998
Certificate, Object Oriented Program Engineering
Honeywell-Bull Institute of Continuing Studies 1987 — 1988
Diploma, Computer Programming
WestJet September 2012 - Present
Telecommunications Technical Services September 2009 - December 2013
Telecommunications Technical Services. September 2010 - September 2012
Telecommunications Technical Services September 2008 - September 2009
Allstream 2006 - 2008
Skills
Project Management, Account Management, Telecommunications, Unified Communications, Accounts Receivable, Customer Service, Team Leadership, New Business Development, Sales, Customer Satisfaction, Budgets, Solution Selling, Business Development, Management, Negotiation, Social Media, Microsoft Office, Team Building, Marketing, Marketing Strategy, Leadership, Project Planning, Operations Management, Time Management, Direct Sales, Sales Operations, Accounting, CRM, Customer Retention, Selling, Call Centers, Sales Process
Education
Mount Royal University 2004 — 2005
Production Accounting
Beaverbrook
Saipem Canada Inc. June 2014 - Present
Snamprogetti October 2012 - Present
Snamprogetti January 2012 - Present
Snamprogetti January 2012 - Present
Snamprogetti January 2012 - Present
Bell Canada October 2010 - September 2011
Bell Canada 2010 - 2010
Allstream January 2008 - November 2009
Bell Canada 2006 - 2008
Bell West 2004 - 2005
Skills
Customer Service, Team Building, Project Coordination, Time Management, Wireless, MPLS, Result Oriented, Telecommunications, VoIP, IP, Managed Services, Telephony, Unified Communications, Cross-functional Team..., Network Design, WAN, Ethernet, LAN-WAN, Solution Selling, Network Architecture, SIP Trunking, Vendor Management, Team Leadership, Project Planning, Customer Experience, SIP, Optical Fiber, Integration, Troubleshooting, Leadership, PMP, Cisco Technologies, Switches, Networking, DWDM, Enterprise Software, Fiber Optics, Computer Network..., Strategic Partnerships, Security, Broadband, Cabling, Data Center, Network Security, Avaya
Education
Southern Alberta Institute of Technology 1981 — 1983
Telecommunications Diploma, Telecommunications
Crowsnest Consolidated High Scool
Alberta Blue Cross May 2012 - Present
DC Systems LTD. 2005 - January 2013
EPCOR 2003 - 2005
Allstream 1999 - 2005
Montage 1999 - 2005
Allstream IT 1999 - 2005
Skills
Integration, Business Process..., Business Analysis, Requirements Analysis, IT Strategy, PL/SQL, Team Leadership, IT Service Management, Software Development, Testing, SQL, Software Documentation, Business Process
Education
Northern Alberta Institute of Technology / NAIT 1995 — 1997
Honours Diploma, Computer Technology/Computer Systems Technology
Allstream September 2008 - Present
Allstream February 2007 - August 2008
Allstream March 2004 - January 2007
Allstream September 2000 - February 2004
China Telecom Corporation Limited 1997 - 2000
Skills
Telecommunications, IP, MPLS, Network Design, VoIP, Ethernet, Switches, Cisco Technologies, Networking, DWDM, CWDM, PON, SONET, IP Trunking
Education
University of Toronto 2005 — 2007
Master of Engineering in Telecommunications, Telecommunications
South China Normal University 1993 — 1997
Bachelor of Science, Telecommunication Engineering
Allstream May 2014 - Present
Netdigix Systems Inc September 2013 - April 2014
Tek Systems October 2012 - December 2012
Accenture November 2009 - October 2012
Accenture 2005 - 2009
Best Buy Canada March 2005 - November 2005
DBC Marine Safety Systems 2004 - 2005
Best Buy Canada August 2003 - December 2003
Future Shop 2000 - 2001
BC Liquor Distribution Branch 1999 - 2000
Skills
Telecommunications, Cisco Call Manager, BCM, Project Coordination, Project Planning, Supervisory Skills, Support Services, Audio Conferencing, Accounts Payable, VoIP, Visio, Contract Management, Technical Support, IVR, Vendor Management, Retail, Leadership, IT Strategy, Microsoft Office, Telephony, Management, IT Service Management, IT Operations, Disaster Recovery, Oracle, IT Management, Networking, Business Communications, Voice Networks, Auto Attendant Design, Call Flow Design, Proactive Maintenance, Flow Diagrams, Transition Planning, Service Metrics, Remote Troubleshooting, Nortel, Asset Management, Technical Documentation, User Documentation, SharePoint, Excel Spreadsheets, QuickBooks, IT Outsourcing, Remote User Support, ITIL, WAN, Solution Architecture, Cisco Technologies, Databases
Education
Northern Alberta Institute of Technology 1990 — 1992
Diploma
Harry Ainlay Composite High School 1985 — 1988
Allstream May 2014 - Present
Allstream June 2008 - April 2014
Engineers in Residence September 2012 - June 2013
Hydro One September 2006 - August 2007
Skills
VoIP, MPLS, IP, Network Design, Telecommunications, DWDM, WAN, Wireless, Troubleshooting, Ethernet, Team Leadership, Managed Services, Integration, Unified Communications, Switches, Telephony, Project Management, Cisco Technologies, Networking, SIP, TCP/IP, Network Architecture, Project Planning, Program Management, Cross-functional Team..., Routing, Fiber Optics
Education
Ryerson University 2003 — 2008
Bacholar, Electrical Engineering
Ryerson University 2003 — 2008
Bachelor of Engineering (B.Eng.)
Allstream November 2011 - April 2015
Teranet Inc. June 2011 - November 2011
Teranet Inc. May 2010 - September 2010
EnWise Building Science January 2007 - May 2010
Skills
Telecommunications, Optical Network Design, Fiber Optic Networks, Fiber Optic Cable, Databases, ArcGIS, MapInfo Professional, GIS, Spatial Databases, Geography, Data Management, ESRI, Data Analysis, Geomatics, Data Mapping, Spatial Analysis, GPS
Education
Ryerson University 2009 — 2011
Certificate Program, Applied Digital Geography and Geographical Information Systems
York University 2002 — 2006
BES, Environmental Studies
Frontier Networks September 2014 - Present
Rogers Communications April 2011 - August 2014
Allstream June 2013 - December 2013
Skills
Telecommunications, Troubleshooting, Team Leadership, Business Analysis, Sales Management, Technical Recruiting, Hardware, Customer Service, Program Management, Disaster Recovery, VoIP, Microsoft Office, System Administration, IP, Windows, Switches, Time Management, Call Centers, Integration, Team Management, Data Center, Vendor Management, Technical Support, Project Management, Software Installation, Direct Sales, Sales, Strategy
Education
Ryerson University
Allstream June 2013 - March 2015
Rogers Communications March 2011 - November 2012
Rogers Communications Inc. October 2006 - March 2011
MTS Allstream May 2005 - October 2006
Allstream August 2000 - May 2005
AT&T Canada November 1999 - August 2000
AT&T Canada May 1998 - November 1999
CNCP Telecommunications June 1985 - September 1990
Skills
Provisioning, Computer Network..., Telecommunications, Wireless, Switches, VoIP, MPLS, Management, Software Documentation
Education
Seneca College of Applied Arts and Technology 1988 — 1991
Diploma, Aviation and Flight Technology
Seneca College of Applied Arts and Technology 1981 — 1983
Diploma, Electronics Engineering Technician - Communications
PowerObjects June 2015 - Present
PwC Canada January 2011 - September 2014
Allstream March 2003 - January 2011
IBM Canada, LGS Group Inc. June 2000 - March 2003
Skills
Management Consulting, Business Transformation, Business Strategy, Business Process..., Business Analysis, IT Strategy
Education
McMaster University 1986 — 1990
Bachelor of Physical Education
Intact Financial Corporation - Formerly ING November 2010 - Present
CIHI August 2010 - November 2010
Moneris Solutions Inc July 2007 - June 2009
Moneris Solutions January 2006 - June 2007
TD Canada Trust October 2005 - December 2005
Allstream June 2005 - September 2005
Skills
Quality Assurance, SDLC, User Acceptance Testing, Quality Center, Test Planning, QTP, Data Warehousing, Software Quality..., Test Strategy, Mainframe, Regression Testing, Oracle, Requirements Gathering, Software Documentation, Business Requirements, System Testing, Requirements Analysis
Education
Sathyabama University 1999 — 2002
MCA, Masters in Computer Applications
Blue Ant Media August 2015 - August 2015
Allstream September 2014 - February 2015
BellMedia March 2013 - June 2014
Bell Sympatico June 2006 - June 2013
Sympatico.ca June 2006 - March 2013
TELUS 2005 - 2006
Primus 2001 - 2004
Bell Canada 1996 - 1998
Bell Canada 1988 - 1998
Skills
Invoicing, Billing Systems, Analysis, Telecommunications, Variance Analysis, Billing, Customer Service, Payments, Teamwork, Mobile Devices, Access, Data Entry, Reconciliation, Timely, Telecommunications..., Accounts Payable, Management, Project Planning, Accounts Receivable, Financial Management, French, Requirements Analysis, Problem Solving, Engagement, Planning, Coaching, Change, Negotiation, Coordination, Balance, Revisions, Client Relations Skills, Billing Solutions, Customer Experience, Account Reconciliation, Digital Marketing, Advertising, Social Media Marketing, Online Advertising, Digital Media, Social Media, Managerial Finance, Process Improvement
Education
St. Francis Xavier University 1993 — 1993
Cerificate, Adult and Continuing Education and Teaching
University of Guelph 1973 — 1976
Bachelor's degree, English Language and Literature, General
Allstream October 2014 - July 2015
Allstream April 2012 - October 2014
Allstream October 2010 - April 2012
Hydro One May 2009 - August 2009
Hydro One May 2008 - August 2008
Skills
Project Planning, Telecommunications..., Capacity Planning, Network Engineering, Wavelength, Microsoft Office, Media Converters, Analysis, Power Systems
Education
Ryerson University 2006 — 2010
BEng, Electrical Engineering
Centron May 2010 - Present
Call the Time March 2011 - August 2012
Optima Communications April 2006 - December 2009
Allstream March 2005 - February 2006
Skills
Leadership, Training, Sales, Customer Service, Account Management, Sales Operations, Salesforce.com, Sales Process, Team Building, Marketing, Management, Time Management, Sales Management, Program Management
Education
Seneca College of Applied Arts and Technology 2011 — 2015
Computer Systems Networking and Telecommunications
Alpha Academy High 1996 — 2001
Toronto Stock Exchange January 2012 - Present
Just Energy January 2010 - January 2012
Allstream December 2008 - January 2010
Generator Systems March 2007 - December 2008
Leisure Estate International December 2004 - March 2007
Skills
ASP.NET, ASP.NET MVC, MVC, C# 4.0, SharePoint, Web Services, WCF, SOA, HTML, HTML5, jQuery, AJAX, CSS, SQL, TFS, Bootstrap, Visual Studio
Education
Pace University 2002 — 2004
Master's degree, Computer Science
Mercy College 1998 — 2002
Bachelor's degree, Computer Science
Accenture February 2005 - Present
Allstream September 2004 - January 2005
TD January 2002 - August 2004
Skills
Management Consulting, Financial Modeling, Business Transformation, IT Strategy, Program Management
Education
Ryerson University 2000 — 2004
Bachelor of Commerce (B.Com.), Corproate and Investment Finance