American Family Insurance
Industry: Insurance company
DescriptionAmerican Family Insurance, also abbreviated as AmFam, is a private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products. Headquarters: Madison, Wisconsin, United States CEO: Jack Salzwedel (1 Nov 2011–) Number of employees: 11,307 (2017) Founder: Herman Wittwer Founded: 3 October 1927 Subsidiaries: Networked Insights, American Family Brokerage Inc,
American Family Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Family Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Family Insurance Salaries. You can even request information on how much does American Family Insurance pay if you want to. Learn about salaries, pros and cons of working for American Family Insurance directly from the past employees.
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6,105 American Family Insurance employees in database. Find out everything there's to know about American Family Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Family Insurance Employees
Fox River Christian Church September 2015 - Present
Community United Methodist Church June 2008 - August 2015
Kenosha Unified School District August 2008 - August 2011
American Family Insurance 2003 - 2004
Trustmark Life Insurance Company 2000 - 2003
Skills
Songwriting, Music, Worship, Lighting Design, Guitar, Photoshop, Worship Music, Worship Leading, Vocalist, Worship Design, ProPresenter, Planning Center Online, Stage Design, Stage Lighting, DMX, Church Events, Studio Recording, Environmental Projection, Live Sound, Drama, Illustrator, Physics, Recording, Acoustic Guitar, Set Design, Musicians, Teaching, Piano, Gospel, Singing, Leadership, Concerts
Education
Liberty University 2014 — 2016
Master of Worship Studies:Leadership Cognate, Worship, Graduate
University of Wisconsin-Parkside 2004 — 2008
Bachelor of Science (B.S.), Physics
American Family Insurance January 2014 - December 2014
American Family Insurance July 2013 - January 2014
American Family Insurance December 2009 - July 2013
American Family Insurance December 2008 - December 2009
American Family Insurance May 2003 - December 2008
Skills
Insurance, Sales, Property & Casualty..., Customer Service, Customer Satisfaction, Microsoft Excel, Life Insurance, Microsoft Office, PowerPoint, Marketing, Workers Compensation, Time Management, Event Planning, Leadership, Social Media, Social Networking, Team Leadership, Public Speaking, Process Improvement, Team Building, Teamwork, Recruiting, Data Analysis, Training, Building Relationships, Commercial Insurance, Umbrella Insurance
Education
Lindenwood University 2012 — 2013
Master's degree, Business Administration and Management, General
William Woods University 2005 — 2008
Bachelor's degree, Marketing
Albertina Kerr Centers January 2015 - Present
Northwest Housing Alternatives May 2011 - January 2015
Schwartz Associates March 2011 - May 2011
Metropolitan Youth Symphony April 2010 - January 2011
ChristieCare April 2009 - January 2010
American Family Insurance January 2009 - April 2009
Portland Art Museum January 2007 - December 2008
Skills
Fundraising, Volunteer Management, Nonprofits, Grant Writing, Event Planning, Stewardship, Community Outreach, Annual Giving, Raiser's Edge, Philanthropy, Grants, Fundraisers, Community Development, Volunteer Recruiting, Community Organizing, Event Management, Editing, Program Management, Social Media, Marketing, Strategic Planning, Public Speaking
Education
Linfield College
Nursing and Elementary Education
Portland State University
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
St Marks Catholic Church July 2012 - Present
KC Literacy August 2010 - Present
Longview Community College August 1985 - Present
American FAmily Insurance January 1996 - September 2011
West Des Moines Community Schools August 1972 - November 1988
Skills
Teaching, Office Management, WordPerfect, PowerPoint, Microsoft Word, Non-profits, Customer Service, Microsoft Office, Microsoft Excel, Social Media, Staff Development, Leadership Development, Outlook, Proofreading, Organizational..., Program Management, Literacy, Instructional Design, Data Entry, Elementary Education, Tutoring, Supervisory Skills, Classroom, Volunteer Management, Nonprofits, Public Speaking, Coaching, Training, Event Planning
Education
Longview Community College 1990 — 1993
American Family Insurance June 2010 - Present
State Farm Insurance February 1999 - June 2010
A Aachen Insurance Agency June 1996 - February 1999
Skills
Life Insurance, Insurance, Umbrella Insurance, Term Life Insurance, Sales, Homeowners, Whole Life, Commercial Insurance, Small Business, Property & Casualty..., Workers Compensation, Universal Life, Casualty Insurance, General Insurance, Renters, Casualty
Education
Lee University 1990 — 1994
B.S., Business Administration
Harvest Temple
American Family Insurance October 2014 - Present
Williamsville State Bank & Trust March 2012 - October 2014
Army National Guard February 2006 - February 2013
Chase April 2011 - March 2012
Williamsville State Bank & Trust April 2007 - April 2011
Skills
Life Insurance, Property & Casualty..., Consultative Selling, Discipleship, Youth Ministry, Banking, Management, Relationship Management, Customer Service, Leadership, Consumer Lending, Risk Management, Retail Banking, Commercial Insurance, Biblical Teaching, Systematic Theology
Education
Robert Morris University 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management
Lincoln Land Community College 2008 — 2010
Associate of Science (AS), Business Administration
Door County Maritime Muesum May 2014 - Present
Second Hand Frames November 2011 - Present
Gurardian for Father & Sister December 2008 - Present
Walmart April 2013 - November 2013
Mother's Estate December 2008 - May 2009
American Family Insurance January 2000 - January 2007
American Family Insurance 2000 - 2007
GREAT LAKES HIGHER EDUCATION CORPORATION January 1996 - January 2000
Skills
Leadership, Finance, Process Improvement, Management, Customer Service, Team Building, Contract Negotiation, Budgets, Strategic Planning, Microsoft Office, Sales, Project Planning
Education
Lakeland College 1983 — 1989
Bachelor of Arts, Business Administration and Economics
American Family Insurance July 2013 - Present
Hewlett-Packard February 2012 - July 2013
Madison Area Community Land Trust January 2011 - June 2011
Simpson Street Free Press August 2002 - June 2011
Education
Lakeland College 2014 — 2017
Bachelor's degree, Accounting
Madison Area Technical College 2013 — 2014
Associate's degree, Accounting
Madison Area Technical College 2008 — 2011
Associate's degree, Real Estate
Philadelphia Insurance Companies July 2014 - Present
Philadelphia Insurance Companies July 2014 - Present
Frankenmuth Insurance October 2008 - May 2014
American Family Insurance June 2004 - September 2008
Progressive Insurance September 2003 - 2004
Skills
Property & Casualty..., Claim, Liability, Casualty, Commercial Lines, Legal Liability, Commercial Insurance, Subrogation, Insurance, Umbrella Insurance, Liability Analysis, Claims Resolution, Claim Investigation, Claims Handling, Claims Investigations, Employment Practices..., Risk Management, Homeowners, Accident, Auto Claims, Injury, Adjusters, Product Liability, Claims Management, Professional Liability, Property Claims, Casualty Insurance
Education
American Educational Institute 2010 — 2014
Senior Claims Law Associate, Insurance
American Educational Institute 2011 — 2013
Legal Principals Claim Specialist, Insurance
Northeast Wisconsin Technical College 2012 — 2012
Certification, Emergency Medical Technology/Technician (EMT Paramedic)
IIA 2004 — 2005
Associated in Claims, Insurance
Lakeland College 2000 — 2003
Bachelor's degree, Business Administration and Marketing
American Family Insurance April 2006 - Present
American Family Insurance April 2006 - Present
Waste Management January 2002 - July 2005
BJC HealthCare 1999 - 2002
Mallinckrodt April 1985 - October 1989
Mallinckrodt 1974 - 1985
Skills
Property & Casualty..., Insurance, Commercial Insurance, Umbrella Insurance, Casualty, General Insurance, Liability, Commercial Lines, Call Centers, Claim, Customer Service, Life Insurance
Education
Lindenwood University 1984 — 1989
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, A - Cum Laude
University of Missouri-Saint Louis 1974 — 1984
Bachelor of Business Administration (BBA), Accounting and Business/Management, A
Florissant Valley Community College 1970 — 1974
Business Administration and Management, General, A
Sanford-Brown College-Hazelwood 1968 — 1970
Certified Professional Secretary, Executive Assistant/Executive Secretary
American Family Insurance June 2014 - Present
Skills
Umbrella Insurance, Whole Life, Life Insurance, Health Insurance, Term Life Insurance, Property & Casualty..., Commercial Insurance, Casualty, Fixed Annuities
Education
University of Illinois at Springfield 2009 — 2011
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Lincoln Land Community College 2006 — 2008
Associate's Degree, Biology, General
Men's Style Lab April 2014 - Present
State Farm Insurance November 2012 - March 2014
Nationwide Insurance May 2011 - December 2012
Nationwide Insurance March 2009 - May 2011
American Enterprise April 2006 - February 2009
American Family Insurance August 2005 - April 2006
American Enterprise October 2004 - August 2005
Skills
Health Insurance, Customer Service, Life Insurance, Property, Insurance, Disability Insurance, Direct Sales, Commercial Insurance, Umbrella Insurance, Commercial Lines, Workers Compensation, Professional Liability, Customer Retention, Call Centers, New Business Development, Property & Casualty..., Term Life Insurance, General Insurance, Cold Calling
Education
Liberty University 2014 — 2017
Bachelor's degree, Christian Leadership & Management
University of Northern Iowa 2002 — 2003
N/A, Liberal Arts
American Family Insurance June 2014 - Present
Skills
Sales, Property & Casualty..., Commercial Insurance, Life Insurance, General Insurance, Microsoft Office, Term Life Insurance, Umbrella Insurance, Casualty Insurance, Liability, Underwriting
Education
The University of North Dakota 2008 — 2014
Bachelor of Applied Science (B.A.Sc.), Business/Managerial Economics
Laurentian University/Université Laurentienne 2013 — 2013
Bachelor of Commerce (B.Com.), International Economics
Antioch Insurance & Associates June 2014 - Present
Antioch Insurance & Associates September 2009 - Present
American Family Insurance September 2009 - March 2012
Full Armor Insurance Brokerage May 2007 - May 2008
State Farm Insurance May 2006 - May 2007
Aflac January 2002 - September 2002
Skills
Umbrella Insurance, Insurance, Management, Property & Casualty..., Commercial Insurance, Term Life Insurance, Homeowners, Casualty, Life Insurance, Legal Liability, Liability, Professional Liability, Commercial Lines, General Insurance, Workers Compensation, Health Insurance, Sales
Education
Liberty University 2012 — 2015
Masterâs Degree, Global Studies in Cross-Cultural Communication
Bethel Theological Seminary 1991 — 1995
Masters of Theological Study, Public Speaking
Western Washington University 1987 — 1990
Bachelor's Degree, History
Mountain CE March 2005 - Present
Church Mutual Insurance Company April 2014 - April 2015
American Family Insurance June 1981 - April 2012
Skills
Insurance, Classroom Instruction, Database Design, Web Applications, Health Insurance, Property & Casualty..., Small Business, Casualty, General Insurance, Business Analysis, Life Insurance, Sales, Commercial Insurance, Leadership, Risk Management, Workers Compensation, Disability Insurance, Liability, Fixed Annuities, Long-term Care, Motorcycle, Claim
Education
University of Phoenix 2005 — 2009
Master of Science, Information Systems
Lakeland College 1987 — 1991
Bachelor of Arts, Business Administration
Northcentral Technical College 1979 — 1981
Associate of Science (A.S.), Data Processing
UW Stevens Point 1978 — 1979
Athens High School 1974 — 1978
Daiichi Sankyo, Inc. September 2014 - Present
Lion Mountain Investments January 2011 - Present
Gbonda Collier Investments November 2010 - Present
Forest Laboratories September 2012 - October 2014
Applied Medical November 2009 - December 2010
Novartis September 2006 - October 2009
Pfizer March 2000 - September 2006
American Family Insurance January 1997 - March 2000
Skills
Business Strategy, Entrepreneurship, Start-ups, Contract Negotiation, Strategic Planning, Business Development, New Business Development, Management Consulting, Business Planning, Small Business, Team Building, Leadership, Negotiation, Operations Management, Marketing Strategy, Business Acumen, Sales Management, Project Planning, Leadership Development, Contract Management, Account Management, Cross-functional Team..., Sales, Sales Operations, Management, Pharmaceutical Sales, Pharmaceutical Industry, Cardiology, Managed Care, Healthcare, Marketing, Public Speaking, Sales Effectiveness, Product Launch, Hospitals, Medical Devices, Project Management, Customer Service
Education
Lincoln University (MO) 1993 — 1997
Political Science, Political Science and Government
University of Buckingham 1990 — 1991
Law
St. John's School, Leatherhead 1986 — 1988
GCE A Levels
State Auto Insurance January 2013 - Present
American Family Insurance October 2008 - December 2012
American Family Insurance October 2007 - October 2008
American Family Insurance June 2001 - October 2007
Progressive Insurance May 1997 - June 2001
Skills
Physical Damage, Building Relationships, Passionate about work, Property & Casualty..., Insurance, Claim, Claims Management, Casualty, General Insurance, Commercial Lines, Motorcycle, Automobile, Leadership, Accident, Customer Satisfaction
Education
Lakeland College
Business Management
American Family Insurance February 2007 - Present
Education
Long Beach City College 2001 — 2003
Associates
North County High School 1993 — 1996
Mineral Area College, General Studies
American Family Insurance June 2002 - April 2013
Jacobson Insurance Services LLC April 2013 - 2013
Skills
Customer Service, Product Knowledge, Data Entry, Customer Driven, Highly Dedicated, Customer Satisfaction, Insurance, Umbrella Insurance, Property, Commercial Insurance, Whole Life, Microsoft Excel, Universal Life, Renters, Term Life Insurance, Homeowners, Facebook, Property Claims, Surety Bonds, Licensed Life Insurance..., Claim
Education
Lakeshore Technical College 2006 — 2009
Associate's degree, Emergency Medical Technology/Technician (EMT Paramedic) & Early Childhood Education
Lakeland Union High School 2002 — 2006
American Family Insurance October 2006 - Present
Skills
Insurance, Property & Casualty..., Umbrella Insurance, Casualty, Commercial Insurance, Homeowners, General Insurance, Commercial Lines, Liability, Marketing, Whole Life, Renters, Term Life Insurance, Casualty Insurance, Sales, Team Building
Education
Lindenwood University 1997 — 2001
BA Marketing, Marketing
Max & Pauline Zimmer Conference Center at Camp Ramah in California December 2013 - Present
Max & Pauline Zimmer Conference Center at Camp Ramah in California June 2013 - December 2013
Aria @City Center December 2009 - June 2013
Station Casinos & Resorts January 2013 - May 2013
UNLVino, Las Vegas, Nevada (4 City-wide wine tasting events for Student Scholarship at UNLV) January 2013 - May 2013
RM Seafood March 2009 - February 2010
RISTORANTE IL BUCO (Two-Star Michelin) August 2008 - January 2009
GLG Insurance Professionals April 2006 - April 2008
American Family Insurance December 1995 - April 2006
Skills
Certified Meeting..., STAR Interviewing..., Sales, Microsoft Office, Food & Beverage, Restaurants, Banquets, Catering, Menu Development, Cost Control, Training, Hospitality Management, Team Leadership, Operating Budgets, Employee Training, Budgets
Education
University of Nevada-Las Vegas 2011 — 2013
Bachelor of Science in Hotel Administration, Hospitality Management, Dean's Honor List
Le Cordon Bleu College of Culinary Arts-Las Vegas 2007 — 2009
Associate of Occupational Science, Culinary Arts/Chef Training
American Family Insurance October 2011 - Present
Wade Williams Agency September 2002 - September 2011
Skills
Commercial Insurance, Insurance, Property & Casualty..., Casualty, Umbrella Insurance, Health Insurance, Renters, Homeowners, Term Life Insurance, Whole Life, Property Damage, Life Insurance, Liability, Fixed Annuities, Commercial Lines, Casualty Insurance, Customer Service, Sales
Education
Lane Community College 2010 — 2012
Sociology
Allstate April 2014 - Present
Allstate April 2013 - April 2014
Lambent Risk Management Services, Inc. May 2012 - April 2013
Raymond Nelson Insurance Agency January 2009 - March 2010
Great American Insurance November 2006 - January 2009
American Family Insurance August 2005 - August 2006
SIRVA / TransGuard Insurance Company of America, Inc. June 2004 - August 2005
SIRVA October 1998 - June 2004
SIRVA August 1997 - June 2004
Skills
CRM, Budgets, Marketing Strategy, Management, Forecasting, Retail, Insurance, Risk Management, Strategic Planning, Relationship Management, Vendor Management, Workers Compensation, Customer Service, Pricing, Team Building, Strategy, Income Statement, Logistics, Negotiation, Training, Transportation, Contract Negotiation, Business Development, Program Management, Analysis, Leadership, Operations Management, Marketing, P&L, Sales Management, Sales Operations
Education
Lewis University 2011 — 2015
Master's, Business Administration, 3.6 GPA
National Louis University 2006 — 2010
Business Management, Business, 3.8 GPA
American Family Insurance February 2014 - Present
Blue Sky Cafe August 2011 - August 2013
Winghaven Country Club 2005 - 2013
Skills
Restaurants, Management, Food & Beverage, Alcoholic Beverages, Bartending
Education
Lindenwood University 2010 — 2012
Bachelor's degree, Business Administration and Management, General
St. Charles Community College 2008 — 2010
Associate of Arts (AA), General Studies
St. Dominic High School
American Family Insurance November 2000 - Present
CompuPros June 1998 - November 2000
American Family Insurance January 1989 - June 1998
Skills
Java, J2EE, MVS, Advantage Gen, CICS, COBOLII, Gosu, Oracle 9i, DB2, VSAM, DBMS, JCL, CA7, Oracle, Mainframe, COBOL, TSO, Websphere, Struts, Web Applications, SoapUI, JMS, Spring, JDBC, JUnit, Java Enterprise Edition, EJB, Spring Framework
Education
Lakeland College 1992 — 2000
Bachelor of Arts (B.A.), Computer Science
Madison Area Technical College 1986 — 1989
Associate of Science (A.S.), Computer Software Engineering
Madison West High 1982 — 1986
diploma general
American Family Insurance October 2014 - Present
Meissner Tierney Fisher & Nichols S.C. August 2006 - October 2014
United States District Court, Eastern District of Wisconsin 2004 - 2006
Foley & Lardner LLP 2003 - 2004
Skills
Legal Research, Civil Litigation, Legal Writing, Commercial Litigation, Litigation, Trial Practice, Product Liability, Mediation
Education
University of Notre Dame Law School 2000 — 2003
Lawrence University 1996 — 2000
Bachelor of Arts, Government
Russell Stover Candies September 2015 - Present
Corporate Strategies by SkillPath September 2013 - August 2015
Paychex March 2012 - February 2013
American Family Insurance October 2008 - October 2010
Church of the Nazarene March 2005 - May 2008
Church of the Resurrection 2003 - 2005
Coffman Group 1999 - 2002
Aquila 1986 - 1999
Skills
Insurance, Microsoft Excel, Customer Service, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Project Management, Administrative..., Office Administration, Payroll Services, Executive Level..., Administrative Office..., Office Management, Team Building, Management, Human Resources, Administrative...
Education
Longview Community College
MidAmerica Nazarene University
Raytown South High School
Ministry Health Care 2007 - 2010
American Family Insurance 1995 - 2005
AtlanticRichfieldCompany - ARCO 1987 - 1991
Education
University of Wisconsin-Madison - School of Business
Masters Certificate, Project Management
Lakeland College
Accounting
American Educational Institute, Inc.
Senior Claim Law Associate
Louisiana State University 1985 — 1987
Master of Business Administration (M.B.A.), Auditing
Mount Mary University 1979 — 1984
Bachelor’s Degree, Art & Business Administration
John Marshall Jr Sr High School
Starkey International School of Household Mgmt
Erie Insurance Group September 2009 - Present
American Family Insurance August 2004 - September 2009
Grinnell Mutual Reinsurance Company August 2001 - August 2004
Progressive Insurance April 2001 - August 2001
Lowe's Home Improvement March 2000 - April 2001
Investigative Options Inc. / CNA Insurance February 1999 - March 2000
U.S. Department of Justice August 1998 - December 1998
Education
Western Illinois University 1997 — 1998
Bachelor's Degree, LEJA / Security Admin.
Lincoln Land Community College 1995 — 1996
Associate's Degree, LEA
William Penn University 1994 — 1995
Political Science and Government
Rotary International July 2015 - Present
GuideOne Insurance June 2012 - Present
Concordia University Wisconsin 2006 - Present
Rotary International 2014 - 2015
American Family Insurance February 2009 - October 2011
American Family Insurance July 2008 - February 2009
American Family Insurance September 2005 - January 2008
American Family Insurance September 2004 - September 2005
American Family Insurance August 2003 - September 2004
American Family Insurance May 2002 - October 2003
Skills
Insurance, Property & Casualty..., Liability, Workers Compensation, Professional Liability, Risk Management, Claim, Underwriting, Employee Benefits, Life Insurance, Health Insurance, Commercial Insurance, Disability Insurance, Claims Management, Training, Customer Retention, Term Life Insurance, Small Business, Leadership, General Insurance, Coaching, Policy
Education
Lincoln University 1993 — 1995
Master of Business Administration (M.B.A.), Economics
Lincoln University (MO) 1986 — 1990
Bachelor of Science (BS), Economics
Albert Academy 1979 — 1985
High School/Secondary Diplomas and Certificates
American Family Insurance June 2015 - Present
WeaverSchmitz Winery September 2008 - Present
Fueled by Red January 2005 - Present
American Family Insurance May 1998 - May 2015
Skills
Insurance, Project Management, Analysis, Enterprise Software, Computer Operations, Commercial Insurance, Property & Casualty..., Independent Film, Film Production, Wedding Videos, Business Analysis, Licensed Life & Health..., Licensed Property &...
Education
University of Wisconsin-Green Bay 1981 — 1987
BS, Political Science
Lakeland College
BS, Computer Science
Madison Area Technical College
AA, Computer Information Systems - Operations
Madison Area Technical College
MATC Insurance & Risk Management Certificate
Desiree Sheely Photography July 2011 - Present
ReAlign by Design January 2011 - February 2012
Farm Bureau Financial Services December 2006 - July 2008
American Family Insurance February 2004 - June 2006
Skills
Public Speaking, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Social Media, Microsoft Excel, Research, Teamwork, English, Teaching, Leadership, Management, Account Management, Property & Casualty..., Photography, Editing
Education
Liberty University 2009 — 2013
Master's degree, Business Management and Leadership
Liberty University 2008 — 2011
Bachelor's degree, Psychology with a Minor in Special Education
St. Charles County Government March 2015 - Present
American Family Insurance June 2014 - August 2014
Eastern Missouri Police Academy October 2010 - May 2014
City of Wentzville March 2004 - May 2014
ACS Guard Service August 2009 - October 2011
St. Charles County Regional Drug Task Force February 2007 - February 2009
Lawrence Kansas Police Department June 2002 - July 2003
Skills
Firearms, Interrogation, Enforcement, Police, Investigation, Evidence, Patrol, First Responder, Public Safety, Criminal Justice, Incident Command, Taser, Law Enforcement, Emergency Management, Private Investigations, Criminal Investigations, Crime Scene, Evidence Collection, Crime Prevention, Physical Security, Field Training, Tactics, Surveillance, Crisis Management, Background Checks, Defensive Driving, First Aid, AED, Report Writing, Courts, Interviews, Investigations, Interviewing, Criminal Investigation, CPR Certified, Emergency Medical..., Emergency Fire Dispatch
Education
Lindenwood University 2009 — 2011
Master of Science (MS), Criminal Justice Administration
University of Missouri-Columbia 1995 — 1999
Bachelor of Science, Recreational Therapy
Sentry Insurance July 2015 - Present
QBE the Americas August 2011 - July 2015
QBE the Americas 2006 - June 2010
General Casualty 1986 - 2006
American Family Insurance 1982 - 1986
Skills
Insurance, Process Improvement, Requirements Gathering, Business Requirements, Property & Casualty..., SDLC, Vendor Management, Business Analysis, Business Intelligence, Business Process..., Visio, Change Management, Risk Management, IT Strategy, Software Project..., Requirements Analysis, Project Portfolio..., PMO, Management, Business Process, Program Management, Leadership, Data Warehousing, Software Documentation, Project Management, Analysis, PMP, Enterprise Architecture
Education
Lakeland College 1988 — 1994
Bachelor of Arts (BA), Business Administration and Management, General
Madison Area Technical College 1980 — 1982
Associate's degree, Computer Programming, Specific Applications
Mercy June 2012 - Present
Equifax Workforce Solutions April 2011 - June 2012
Equifax Workforce Solutions November 2009 - April 2011
Equifax Corporation May 2008 - November 2009
Equifax Corporation April 2007 - May 2008
American Family Insurance April 2006 - April 2007
GMAC Insurance April 2002 - April 2006
Skills
Microsoft Office, SalesLogix, ProClarity, Data Warehousing, Solomon, Siebel, Test Track Pro, Sage, Microsoft Dynamics SL, Visio, Access, Analysis, Market Research, New Business Development, Project Management, Human Resources, Process Improvement, Business Analysis, Audit Command Language, Dashboard, KPI Dashboards, Performance Dashboards, Dashboarding, Internal Audit, Auditing, CATT, Automation, Process Automation, Financial Reporting, Reporting & Analysis, Strategy, Business Development, Insurance, Risk Management, Analytics, Business Intelligence, Management, Sales
Education
Lindenwood University 2004 — 2008
Bachelor's Degree, Business Administration
American Family Insurance December 1985 - Present
Skills
Insurance, Property & Casualty..., Commercial Insurance, Customer Service, Life Insurance, General Insurance, Health Insurance, Sales, Term Life Insurance, Liability
Education
Lakeshore Technical College 1988 — 1989
LUTCF
Lakeshore Technical College 1981 — 1983
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Brown County Public Safety Communications (911) & Emergency Management January 2015 - Present
Brown County Port & Resource Recovery Department June 2012 - January 2015
Celebration Church March 2012 - September 2013
American Family Insurance February 2007 - June 2012
Citizens Bank - Michigan, Ohio and Wisconsin June 2003 - June 2005
Skills
Data Entry, Outlook, Administration, Microsoft Office, Government, Event Planning, Customer Service, 10 Key, Administrative..., Project Management, Microsoft Word, Filing, QuickBooks, Social Media, Accounting, Financial Accounting, Bookkeeping, Account Reconciliation, Policy, Microsoft Publisher, Microsoft Excel, PowerPoint, Community Outreach, Legal Research, Policy Analysis, Nonprofits, Legislative Relations, Public Speaking, Legal Writing, Local Government, Minutes, Life Insurance, Property & Casualty..., Piano Playing, Peachtree, Tax Preparation, Multi Tasking, Website Updating, Small Business, Compliance, Contractors, Economics, Managerial Finance, General Ledger, Internet, Invoicing, Web Development, Creative Writing, Corporate Law, Department Budgeting
Education
Lakeland College 2013 — 2016
Bachelor's degree, Accounting
Northeast Wisconsin Technical College 2011 — 2013
Associate's degree, Accounting
Summit Insurance 2006 — 2007
Licentiate degree, Property, Casuatly, and Life Insurance
Preble High School 1999 — 2003
High School Diploma, General
AIC Insurance Agency April 2009 - Present
American Family Insurance November 2004 - February 2009
Powell Builders, Inc January 1998 - January 2004
COUNTRY Financial August 1990 - January 1998
Evergreen International Airlines January 1990 - November 1992
Farmers Insurance October 1986 - August 1990
Skills
Insurance, Customer Service, Sales, Customer Satisfaction, Marketing, Market Planning, Team Building, Account Management, Life Insurance, Home, Retirement Planning, Sales Management, Property & Casualty..., Negotiation, Health Insurance, New Business Development, Strategic Planning, Commercial Insurance, Coaching, Real Estate, Term Life Insurance, Umbrella Insurance, Universal Life, Commercial Lines, Casualty, Homeowners, Casualty Insurance
Education
Liberty University 2001 — 2003
BA, Business
Saddleback College 1989 — 1991
Associate's degree, Business Administration, Management and Operations
Pier 1 Imports October 2013 - Present
American Family Insurance February 2013 - Present
UnitedHealth Group April 2011 - February 2013
UnitedHealth Group July 2009 - April 2011
Skills
Medicare, HIPAA, Call Centers, Health Insurance, Process Improvement, Employee Benefits, Insurance, Outlook, Claim, Telephone Skills, Provider Relations, Customer Satisfaction, Policy, ICD-9, Customer Experience, Medical Coding, Claims Resolution, Medicare Part D, Claim Investigation, Claims Handling, Customer Retention, Liability, Subrogation, Healthcare, Software Documentation, Training, Leadership, Analysis, Team Building, Data Analysis, Claims Management, Casualty Insurance, General Insurance, Business, Accident, Time Management, Claims Investigations, PPO, Customer Service, Microsoft Office
Education
Lindenwood University 2009 — 2012
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Lindenwood University
Bachelor of Business Administration (B.B.A.)
Success Promotions January 2015 - Present
YellowDog Productions LLC September 2013 - August 2014
Abstrakt Marketing Group December 2012 - September 2013
Marriott International January 2012 - December 2012
Lindenwood University July 2011 - September 2012
American Family Insurance April 2010 - June 2011
Heartland National Life Insurance Company November 2009 - April 2010
Adam Puchta Winery November 2008 - October 2009
Stone Hill Winery May 2008 - October 2008
Skills
Marketing, Sales, Cold Calling, Account Management, Advertising, Sales Operations, Social Media Marketing, Lead Generation, CRM, People-oriented, Marketing Strategy, Sales Management, Direct Sales, Email Marketing, Sales Process, Online Marketing, Direct Marketing, Event Management, Business Development, Salesforce.com, New Business Development, Management, Customer Service, Customer Satisfaction, Marketing Research, Inside Sales, Advertising Sales, Marketing Communications, Marketing Management, Digital Marketing, Corporate Communications, Inventory Management, Sales Presentations, Leadership, Event Planning, Trade Shows, Social Media, Product Marketing, Strategic Communications, Employee Training, Development Of Employees, Copywriting, SEO, Communication Strategy, Content Development, Project Management, Brand Awareness, Mobile Marketing, Guerrilla Marketing, Entrepreneurship
Education
Lindenwood University 2011 — 2012
Masters, Business Administration, 3.5
Lindenwood University 2005 — 2008
Bachelor of Arts, Business Marketing, 3.48
Renaissance Learning December 2013 - Present
American Family Insurance May 2006 - December 2013
Aggressive Home Contruction May 2010 - September 2011
Skills
Customer Service, Microsoft Office, Data Entry, Telephone Skills, Customer Satisfaction, Outstanding Customer..., Typing, Web Sales Presentations, New Business Development, Teamwork, Call Centers, Coaching, Sales Presentations
Education
Lakeland College 2015 — 2018
Bachelor's degree, Professional Communications, Business/Corporate Communications, Junior
Mid-State Technical College 2010 — 2012
Associates Degree, Business Managment
Avalanche Insurance Agency July 2012 - Present
American Family Insurance March 2010 - June 2012
Skills
Insurance, Marketing Strategy, Training, Business, Customer Satisfaction, Customer Service, Microsoft Office, Marketing, Nutrition, Social Media, Team Building, Social Networking, Business Planning, Entrepreneurship, Strategic Planning, Small Business, Direct Sales, Coaching, Business Development, Umbrella Insurance, Homeowners, Commercial Insurance, Property & Casualty..., Commercial Lines..., General Insurance, Workers Compensation, Claims Management, Inland Marine, Surety Bonds, Health Insurance, Marine Insurance, Claim, Insurance Brokerage, Flood Insurance, Licensed Property, Licensed Life
Education
Lewis-Clark State College
Bachelor of Arts (BA), Business Adminstration/ Marketing
Multnomah University 1987 — 1988
North Idaho College
Associate of Arts (AA), Business Adminstration/Marketing, 3.62
American Family Insurance March 2014 - April 2015
EmbedTek August 2013 - January 2014
Skills
Computer Repair, Computer Maintenance, Computer Hardware, Music Education, Music Theory, Leadership, Conducting, Choral Conducting, Education, Customer Support, Long-term Customer..., Choral Music, Solo Piano, Solo Performance, Ubuntu, Microsoft Windows 98, Windows 7, Windows Vista, Windows XP, Windows 8, Windows 95, Windows 3.1, Mac OS, Android, Training, Team Leadership, Academic Tutoring, Peer Tutoring, Peer Mentoring, Accompaniment, Computer Music, Composition, Classical Music, Baroque, Embedded Linux
Education
University of Wisconsin-Parkside 2009 — 2013
Bachelor's Degree
Lakeland College 2008 — 2009
Hartford Steam Boiler July 2013 - Present
American Family Insurance July 2012 - January 2013
MassMutual Financial Group January 2012 - June 2012
Farber Marketing June 1999 - December 2010
Skills
Commercial Insurance, Insurance, Public Speaking, Marketing, Illustration, Customer Service, Leadership, Marketing Strategy, Strategic Planning, Process Improvement, Relationship Management, Underwriting
Education
Lindenwood University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
New Classrooms July 2015 - Present
TNTP May 2015 - July 2015
Explore Schools August 2014 - July 2015
NYC Department of Education September 2011 - August 2014
Independent July 2009 - September 2011
23 Productions/Skulls of Heaven 2001 - 2010
Cafe Montmartre 2008 - 2009
Overture Center for the Arts July 2007 - July 2008
American Family Insurance 2008 - 2008
University Health Services 2005 - 2007
Skills
Non-profits, Editing, Photography, Nonprofits, Graphic Design, Social Media, Teaching
Education
Pace University 2011 — 2013
Masters of Science for Teachers, Special Education
University of Wisconsin-Madison 2004 — 2007
B.A., Anthropology
Lewis and Clark College 2001 — 2002
Psychology
American Family Insurance February 2014 - Present
American Family Insurance February 2014 - Present
American Family Insurance February 2014 - July 2015
Skills
Event Management, Public Relations, Internal Communications, Customer Service, Marketing, Hospitality, Event Planning, Social Media Marketing, Social Media, Training, Life Insurance, Microsoft Office, Leadership, Insurance, Coaching, Health Insurance, Property & Casualty..., Sales, Team Building, Account Management, Commercial Insurance, Small Business
Education
Lewis-Clark State College 1992 — 1996
Business Administration and Management, General
Northwestern Mutual May 2014 - Present
Northwestern Mutual March 2012 - May 2014
Northwestern Mutual September 2007 - March 2012
American Family Insurance December 2003 - September 2007
Skills
Underwriting, Claim, Insurance, Life Insurance, Financial Analysis, Disability Insurance, Risk Management, Loans, Investments, Credit, Retirement Planning, Mortgage Lending, Strategic Financial..., Fixed Annuities, Finance, Management
Education
Lakeland College 2004 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Whitewater 2000 — 2003
BS, English Language and Literature/Letters
Agilis Systems, LLC September 2015 - Present
AAA Missouri April 2015 - September 2015
Electrical Components International July 2014 - April 2015
American Family Insurance June 2007 - December 2014
Waterloo School District 2002 - 2008
I T S Real Estate 2006 - 2007
Berkshire Hathaway HomeServices February 2005 - 2006
Skills
Umbrella Insurance, Homeowners, Whole Life, Term Life Insurance, Universal Life, Property & Casualty..., Commercial Insurance, Renters, Life Insurance, Casualty, Legal Liability, Commercial Lines, General Insurance, Microsoft Excel, Customer Service, Insurance, Permanent Life Insurance, Risk Management, Liability, Fixed Annuities, Casualty Insurance
Education
Lindenwood University 2002 — 2007
BA, Business
American College
American Family Insurance July 2014 - Present
Mary Kay Inc. April 2014 - June 2015
American Family Insurance August 2013 - June 2014
Your Listing Buddy October 2011 - March 2012
College Works January 2008 - September 2011
Oregon Institute of Technology January 2009 - March 2010
College Works Painting February 2008 - October 2008
Avalon Salons/Spa January 2007 - February 2008
Skills
Management, Customer Service, Marketing, Sales, Entrepreneurship, Marketing Strategy, Public Speaking, Advertising, Sales Management, Project Planning, Direct Sales, Leadership, Customer Satisfaction, Cold Calling, Time Management, Team Leadership, Microsoft Excel, Insurance, Team Building, Microsoft Word, Microsoft Office, PowerPoint, Recruiting, Account Management, Small Business, Project Management, Coaching, Property, Life Insurance, Commercial Insurance, New Business Development, Social Media, Business Development, Training
Education
University of the Rockies 2011 — 2012
Masters, Organizational Leadership and Development
Oregon Institute of Technology 2008 — 2010
Bachelor's of Science Applied Psychology, Industrial/Organizational Development, Human Communication, Business Marketing Specializaion
Linfield College 2006 — 2007
Accounting, Business; Communications, Psychology and Journalism
MidTown Insurance Group LLC July 2009 - Present
American Family Insurance December 2005 - December 2008
Skills
Small Business, Insurance, Customer Service, Sales Management, Entrepreneurship, Workers Compensation, Marketing, Team Building, Coaching, Sales, Term Life Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Life Insurance, Management, Health Insurance
Education
Lindenwood University
Bachelors, Business Administration
SERVPRO of Norcross February 2015 - Present
American Family Insurance December 2012 - February 2015
Creative Care Health Concepts November 2010 - December 2012
The Children's Place November 2009 - November 2010
Skills
Sales, Time Management, Data Entry, Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Insurance, Team Building, Marketing, Customer Relations, Property, Teamwork, Employee Training, Performance Management, Life Insurance
Education
Liberty University 2014 — 2017
Master of Business Administration (M.B.A.), Marketing
Clayton State University 2007 — 2013
Bachelor's Degree, Business/Commerce, General / Minor Marketing
New Creation Center 2000 — 2006
American Family Insurance March 2015 - Present
United Auto Credit Corporation December 2014 - March 2015
Navistar Inc August 2014 - December 2014
American Family Insurance October 2011 - August 2014
Starr’s Cars and Trucks August 2010 - April 2011
State Farm Insurance April 2010 - July 2010
Classic Automotive Group January 2006 - February 2010
Ernie Haire Ford January 2005 - January 2006
Pat O’Brien Chevrolet January 2004 - January 2005
Skills
Ebay Power Seller and..., Route one, E-Car-List, Reynolds & Reynolds, Skilled in Organization, Both leadership and..., Pro Max, Licensed Property &..., Licensed Life & Health..., Ove, Dealer Track, Manheim Tracker, Microsoft Office, Sales and Finance..., Personable and Customer..., Type 70 Wpm, Organization, Underwriting, Banking, Customer Satisfaction, Sales, Leadership, Property & Casualty..., Call Centers, Health Insurance, Whole Life, General Insurance, Marketing, Customer Service, Casualty, Legal Liability, Commercial Lines, Term Life Insurance, Commercial Insurance, Liability, Life Insurance, Inland Marine, Umbrella Insurance, Motorcycle, Homeowners, Casualty Insurance
Education
The American College 2012 — 2014
LUTCF, Insurance
Youngstown State University 2001 — 2003
Fairport Harding 1997 — 2001
High School
Lakeland Community College
Business, Computer Science
American Family Insurance 2014 - Present
American Family Insurance 2013 - 2014
American Family Insurance 2012 - June 2013
American Family Insurance 2010 - 2012
American Family Insurance 2007 - 2010
American Family Insurance 2005 - 2007
Skills
Umbrella Insurance, Property & Casualty..., Insurance, General Insurance, Commercial Lines, Life Insurance, Whole Life, Term Life Insurance, Workers Compensation, Health Insurance, Homeowners, Sales, Liability, Commercial Insurance, Casualty, Fixed Annuities, Agents, Licensed Property &..., Team Building, Marketing, Claim, Disability Insurance, Claims Management, Renters, Professional Liability, Motorcycle, Property Claims, Customer Retention, Casualty Insurance, Underwriting, Customer Satisfaction, Legal Liability, Universal Life, Brokers, Employment Practices..., Employee Benefits, Permanent Life Insurance, Claims Handling, Inland Marine, Coaching, Long-term Care, D&O, Flood Insurance, IRAs, Sales Management, Leadership
Education
Lakeland College
Master of Business Administration (MBA)
UW Madison
Masters Certificate in Project Management
The American College
LUTCF
University of Wisconsin Green Bay
Bachelor's degree, Business/Communication Processes
Progressive Insurance May 2015 - Present
American Family Insurance February 2014 - April 2015
FroYo Twist Frozen Yogurt October 2011 - February 2014
Dick's Sporting Goods October 2010 - October 2011
Athens High School March 2010 - June 2010
Skills
Customer Service, Management, Training, Problem Solving, Communication, Multi Tasking, Business Math, Merchandising, Organization, Microsoft Excel, Microsoft Word, Inventory Management, Retail Sales
Education
Ohio University 2005 — 2010
Bachelor's degree, Secondary Education and Teaching
Lakeland Community College 2012 — 2013
Certificate Program, Marketing
American Family Insurance June 2015 - Present
Marker & Associates, Attorneys at Law, P.C. 2013 - 2015
Brian Keeley, Ltd. October 2001 - May 2013
Steven B. Levy, Ltd. 1995 - 2001
Skills
Legal Assistance, Microsoft Office, Microsoft Excel, Public Speaking, Legal Research, Legal Writing, Microsoft Word, Litigation, Courts, Civil Litigation
Education
Lewis University
Bachelor's degree, Criminal Justice
American Family Insurance January 2013 - Present
Capitol Insurance Companies August 2012 - December 2012
Goodwill Industries of Southeastern Wisconsin, Inc. October 2009 - September 2011
Checker Auto Parts October 2005 - January 2009
Skills
Management, Sales, Account Reconciliation, Microsoft Excel, Customer Service, Financial Analysis, Accounting, Outlook, Microsoft Word, Access, Microsoft Office, PowerPoint, Budgets, Forecasting, Process Improvement, Employee Benefits
Education
University of Wisconsin-Whitewater 2005 — 2009
Bachelor of Business Administration, Marketing
Lakeland College 2011 — 2012
Bachelor of Arts, Accounting
The Methodist Hospital System March 2011 - Present
American Family Insurance 2013 - 2013
The Methodist Hospital System March 2010 - March 2011
Skills
Proficient as first..., Endoscopic Vein..., Chest tube insertion, Central line placement, On pump, off pump, and..., C-port and PAS-port use, Left and right..., Heart transplant, Lung transplant, Extracorporeal membrane..., Experience with..., Critical Care, Cardiac Surgery, ICU, Pediatrics, Vascular, ACLS, EMR, Surgery, Cardiology, Heart Transplant, Cardiothoracic Surgery, Hospitals, Vascular Surgery, BLS, Acute Care, Internal Medicine, Family Medicine, Emergency Medicine
Education
Saint Louis University
Masters in Medical Science, Physician Assistant Studies
Lindenwood University
Bachelor of Chemistry
American Family Insurance September 2005 - Present
Barnes & Noble January 2003 - July 2005
Bolingbrook Area Chamber of Commerce 2001 - 2003
Bolingbrook Area Chamber of Commerce 2001 - 2003
Skills
Commercial Insurance, Small Business, Customer Service, Marketing, Property & Casualty..., Process Improvement, Public Speaking, Team Building, New Business Development, Strategic Planning, Sales Management
Education
Lewis University 1998 — 2002
Bachelor of Arts (B.A.), Political Science and Government
American Family Insurance November 2012 - Present
Avon July 2012 - Present
Laura Cornejo Child Care Services January 2008 - November 2012
Paramount High School January 2008 - June 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Organization, Dependable Team Player, Email, Customer Service, Facebook, Sales, Spanish, Time Management
Education
Long Beach City College 2008 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Paramount High School 2004 — 2008
Diploma, Generals
RJ Reynolds November 2006 - Present
American Family Insurance June 2005 - November 2006
Luxottica Group June 2004 - June 2005
Skills
Contract Negotiation, Customer Service, Team Building, Sales, Sales Presentations, Marketing, Cold Calling, Account Management, Trade Shows, Pricing, Negotiation, Key Account Management
Education
Lakeland College 2009 — 2011
Master's degree, Business Administration and Management, General, 4.0 GPA
University of Wisconsin-Green Bay 2001 — 2005
Bachelor's degree, Business Administration and Management, General
AAA Oregon/Idaho May 2014 - Present
Tualatin Youth Baseball 2012 - Present
Lay-ups Youth Basketball 2012 - Present
Agia Sophia Academy 2009 - Present
Liberty Mutual Insurance May 2013 - May 2014
American Family Insurance February 2004 - May 2013
Nationwide Insurance February 2006 - September 2007
American Family Insurance February 2004 - February 2006
Hayden Island Associates of Oregon June 1999 - June 2005
Lewis & Clark College July 1988 - November 1994
Skills
Insurance, Umbrella Insurance, Commercial Insurance, Life Insurance, Casualty, Property & Casualty..., Underwriting, Leadership, Manage Client..., Risk Management, Sales, Football, Golf, Basketball, Track & Field, Baseball, Soccer, Project Management, Asset Positioning, Asset Managment, Property Management, Investment Strategies, Client Relations Skills, Client Development, Fixed Annuities, Claim, Homeowners, Marketing, Customer Service, Account Management, Microsoft Office, Social Media, Strategic Planning, Small Business, Event Planning, Budgets, Liability, Customer Satisfaction, Public Speaking, Business Development, Public Relations, General Insurance, New Business Development, Coaching, Event Management, Team Building
Education
Lewis and Clark College
Bachelor of Science (BS), Communications
American Family Insurance February 2014 - Present
Carol A. Valley, CPA, S.C. November 2011 - January 2014
PDQ Food Stores May 2010 - November 2011
PDQ Convenience Stores June 2004 - May 2010
Skills
Financial Coaching, Financial Reporting, Financial Services, Microsoft Excel, Fixed Asset Depreciation, Sales & Use Tax, Corporate Tax, Financial Accounting, Financial Analysis, Sales & Use Tax..., Accounts Payable, Accounting, Microsoft Office, Microsoft Word, QuickBooks, Customer Service, Payroll, Bank Reconciliation, Accounts Receivable, Account Reconciliation, General Ledger, Outlook, Inventory Management, Financial Statements, Tax, Tax Returns, CPA, Sales Tax
Education
Lakeland College 2012 — 2013
Madison Area Technical College 2007 — 2009
Accounting
American Family Insurance May 2010 - Present
Skills
Performance Management, Human Resources, Onboarding, Talent Management, Organizational..., Recruiting, Business Process, Process Improvement, Coaching, Personnel Management, Succession Planning, Employee Benefits, Strategic Planning, Employee Relations, Employee Engagement, Customer Service, Leadership, Change Management
Education
University of Wisconsin-Madison - School of Business
Bachelor of Business Administration, Management and Marketing
University of Wisconsin-Madison - School of Business
Masters Certificate - Project Management
Lakeland College
Bachelor of Science, Accounting and Economics
American Family Insurance April 2013 - Present
Washington Mutual July 1996 - Present
Skills
Banking, Credit
Education
Lincoln University (MO) 1991 — 1994
American Family Insurance Claims RepresentativeProgressive Insurance2003 - 2007
Education
Lakeland College 2000 — 2003
American Family Insurance November 2008 - Present
American Family Insurance 2001 - 2008
American Family Insurance 1999 - 2001
American Family Insurance 1987 - 1999
Skills
Process Improvement, Strategic Planning, Leadership, Six Sigma, Lean Manufacturing, Property & Casualty..., Project Management, Microsoft Excel, Analysis, Change Management, Business Process..., Team Building, Management, Cross-functional Team..., Business Planning, Business Analysis, Insurance
Education
Center for Professional and Executive Development at the Wisconsin School of Business, UW Madison 2014 — 2015
Lean Six Sigma Black Belt
The Institutes 2013 — 2014
Associate in Reinsurance (ARe)
MoreSteam University (online) 2012 — 2012
Lean Six Sigma Green Belt
The Institutes 2009 — 2012
Chartered Property and Casualty Underwriter (CPCU)
Lakeland College 2006 — 2009
MBA, Finance, 4.0 GPA
UW-Madison 1991 — 1993
Masters Certificate in Project Management
University of Wisconsin-Madison 1982 — 1987
BS Communication Sciences
Lean Enterprise Institute
Lean Coursework, Lean Process Improvement Methodologies
University of Wisconsin-Platteville
Graduate Studies
VeriClaim, Inc. April 2013 - Present
Profesional Loss LLC April 2012 - May 2013
Engle Martin & Associates September 2005 - November 2011
Frontier Adjusters September 2002 - September 2005
American Family Insurance November 1978 - September 2002
Skills
Claims Management, Claim, Insurance, Risk Management, Claim Investigation, Underwriting, Subrogation, Xactimate, Property & Casualty..., Claims Handling, Commercial Lines, Liability, Property Damage, Legal Liability, Casualty, Mold Remediation, Commercial Insurance, Property Claims, Professional Liability, Water Damage, Adjusters, Adjustments, General Insurance, Workers Compensation, Litigation Management, Liability Analysis, Claims Resolution, Insurance Law, Inland Marine, Large Loss, Loss Adjusting, Accident, Excess, Umbrella Insurance, Product Liability, Insurance Adjusting, Homeowners, Flood, Public Liability, Claims Investigations, Excess & Surplus Lines, Casualty Claims, Catastrophe, Reinsurance, Casualty Insurance
Education
Insurance Institute of America 1982 — 1984
AIC
Lincoln University (MO) 1974 — 1978
BS, Criminal Justice and Social Work
Linn High School
Anthem, Inc. July 2010 - Present
Claraview July 2008 - July 2010
American Family Insurance May 2007 - August 2008
TMA Resources February 2005 - May 2007
Sage Software/Best Software/MIP/JSI Fundraising May 2001 - February 2005
Skills
Business Objects, Crystal Reports, Business Intelligence..., Healthcare Information..., Web Intelligence, Business Intelligence..., Delivering Technical..., Data Warehousing, Report Development, Business Requirements, Development & delivery..., Business Intelligence, Project Management, Business Analysis, SQL, Consulting, Requirements Analysis, SDLC
Education
Lawrence University 1986 — 1990
B.A., Economics
Qbase August 2008 - Present
Reynolds & Reynolds January 1996 - July 2008
Meister Motors June 1994 - January 1996
American Family Insurance June 1988 - June 1994
Education
Lakeland College 1992 — 1995
BA, Accounting
American Family Insurance February 2012 - Present
United Way of Greater Milwaukee August 2012 - December 2012
American Family Insurance November 2001 - February 2012
Centrifusion, Chicago, IL January 2000 - October 2001
CDW Computers, Vernon Hills IL July 1998 - January 2000
Skills
Team Building, Casualty, Property & Casualty..., Insurance, Sales, Account Management, Customer Service, Leadership, Employee Benefits, Management, Strategic Planning, Workers Compensation, Process Improvement, Marketing, Training
Education
Lewis University 1994 — 1998
Bachelor of Arts (B.A.), Marketing
Eisenhower High School
American Family Insurance May 2012 - Present
Courtesy Insurance Corporation May 2005 - May 2012
Fidelity Warranty Services February 1999 - May 2005
Fidelity Warranty Services May 1997 - February 1999
Skills
Operations Management, Call Center Development, Automotive Repair, Change Management, Supervisory Skills, Customer Service, Coaching, Mentoring, Call Center, Negotiation, Sales Process, Call Centers, Management, Analysis, Leadership, Training
Education
The Institutes 2013 — 2015
Charter Property Casualty Underwriter, Insurance
Lindenwood University 2005 — 2007
MBA, Business Administration and Management, General
University of Missouri-Saint Louis 1998 — 2003
Bachelors, Business
Ranken Technical College 1987 — 1989
Associate degree, Automotive Maintenance
Edwardsville High School 1983 — 1987
High School, Business
American Family November 2013 - Present
American Family Insurance February 2010 - November 2013
M3 Insurance Solutions for Business September 2006 - March 2010
American Family Insurance 2004 - 2005
Skills
Insurance, Underwriting, Property & Casualty..., Account Management, Accounting
Education
Lakeland College 2006 — 2010
BA, Accounting
University of Wisconsin-Madison 2001 — 2005
BA, Economics and Psychology
Amerian Family Insurance October 2007 - Present
American Family Insurance August 2006 - October 2007
American Family Insurance October 1997 - August 2006
Skills
Guidewire, Gosu, Software Development, SDLC, Agile Methodologies, UML, SOAP, SOA, Java, Spring, DB2, Java Enterprise Edition, Struts, Ant, Spring Framework, C++, XML, Web Services
Education
Lakeland College
Computer Science
Madison Area Technical College
AA, Application Programming
American Family Insurance July 2014 - Present
Keller Williams Realty, Inc. July 2013 - Present
Abra-Kid-Abra February 2011 - Present
The America Group September 2010 - Present
Aflac June 2010 - Present
DMS Resource Services July 2009 - Present
CSA Fraternal Life April 2009 - Present
Blue Cross Blue Shield December 2008 - Present
Physicians Mutual June 2009 - July 2010
Java Journal 2009 - 2009
Skills
Insurance, Life Insurance, Real Estate, Gymnastics, Trampoline & Tumbling &..., Performing Arts, Magicians, Caregiving, Czech Culture, Dance, Small Business, Retirement Planning, Leadership, Business Planning, Sales, Fixed Annuities
Education
Lindenwood University 2009 — 2010
Masters in Communication, Advertising, Promotions, PR, Multi Media Communications
Washington University in St. Louis 1977 — 1980
BA
Webster University
Business, Dance, Choreography
PMI Madison/South Central Wisconsin Chapter January 2013 - Present
American Family Insurance December 2010 - Present
PMI Madison/South Central Wisconsin Chapter July 2011 - December 2012
PMI Madison/South Central Wisconsin Chapter July 2010 - July 2011
American Family Insurance December 2005 - May 2008
American Family Insurance January 2000 - December 2005
American Family Insurance June 1998 - January 2000
American Family Insurance March 1997 - June 1998
American Family Insurance January 1994 - February 1997
Skills
Program Management, Process Improvement, Problem Solving, Project Management, Project Finance, Project Governance, Budgets, Project Planning, Change Management, SDLC, Project Portfolio..., PMO, Business Process..., PMP, Visio, Resource Management, Information Technology
Education
University of Wisconsin-Madison 2002 — 2004
Certificate, Project Management
Lakeland College 1995 — 1998
BS, Computer Science
University of Wisconsin-Whitewater 1984 — 1988
BBA, Marketing
American Family Insurance May 2015 - Present
American Family Insurance October 2014 - May 2015
American Family Insurance April 2004 - October 2014
The Franklin Mint April 2000 - September 2003
MBNA June 1999 - August 1999
Skills
SAS, Segmentation, Data Analysis, SPSS, Business Objects, Databases, Cluster Analysis, Business Analysis, Access, Analysis, Quantitative Research, Statistical Modeling, Customer Insight, Analytics, Statistics, Market Research, Data Mining, SAS programming, SQL, Predictive Modeling, Qualitative Research, Database Marketing, Consumer Behaviour, Marketing Research, Business Analytics, Logistic Regression, VBA, Competitive Intelligence, Marketing Analytics, Research, Leadership
Education
University of Delaware 1997 — 2000
MS, Operations Research
Lawrence University 1992 — 1996
BA, Mathematics, Economics
Robert Bray State Farm January 2015 - Present
Chris Dorris State Farm Agency July 2012 - Present
TheMusiCommunity, Ltd January 2008 - Present
Service Magic Companies December 2011 - May 2012
Allied National Companies September 2005 - December 2011
American Family Insurance August 2002 - September 2005
UMB Bank February 2000 - August 2002
Skills
Public Speaking, Customer Service, Sales Presentations, Sales, Account Management, Conference Coordination, Public Relations, Music Industry, Teller Operations, Health Insurance, General Insurance, Insurance Agency..., Licensed Life & Health..., Licensed Property &..., Music, Creative Writing
Education
Longview Community College 1999 — 2000
Undeclared, English
Alticor Inc April 2015 - Present
Citizens Property Insurance April 2012 - April 2015
American Family Insurance April 2010 - April 2012
Comcast Spotlight March 2009 - March 2010
AT&T May 2007 - February 2009
Education
Lamar University 2005 — 2006
Masters
Pashvanath College Of Engineering 2001 — 2005
Bachelors Of Engineering
Compel Consulting Inc. September 1998 - Present
American Family Insurance 1989 - 1995
Education
Villanova University 1998 — 1998
Project Management Certificate
Lakeland College 1991 — 1993
BA, Computer Science/Business Admin
Madison Area Technical College 1987 — 1989
Associates Degree, Data Processing
American Family Insurance April 2009 - Present
Skills
Customer Satisfaction, Insurance, Call Centers, Customer Service, Process Improvement, Team Leadership, Customer Experience, Sales, Team Building, Management, Customer Retention, Account Management, Leadership, Training, Business Analysis, Microsoft Word, Microsoft Excel, Microsoft Office, Project Management, Vendor Management, Access, Property & Casualty...
Education
Lakeland College 2010 — 2017
Bachelor's degree, Specialized Administration
TDS February 2015 - Present
American Family Insurance June 2009 - November 2014
American Family Insurance April 2008 - June 2009
Skills
Insurance, Marketing, General Insurance, Property & Casualty..., Commercial Insurance, Management, Life Insurance, Marketing Strategy, Umbrella Insurance, Leadership, Project Management, Health Insurance, Product Marketing, Customer Service, Business Analysis
Education
Lakeland College 2005 — 2007
Bachelor's degree, Marketing and Business Administration
Global Green Insurance Online AgentSentry InsuranceOctober 2004 - March 2009
Sentry Insurance 2004 - 2009
American Family Insurance 1992 - 1998
Education
Lindenwood University
no, business
JP Morgan Chase N.A. March 2010 - Present
American Family Insurance October 2008 - February 2010
Fifth Third Bank (formerly First Horizon Bank) August 2005 - October 2008
Education
Lipscomb University 1987 — 1991
Double Major - Accounting and Finance/Economics, Accounting and Finance
American Family Insurance August 2014 - Present
Singlewire Software June 2009 - July 2014
Skills
Dreamweaver, Joomla, Photoshop, SEO, Adobe Creative Suite, Web Content, Webmaster Services, InDesign, Copy Editing, Social Media, Salesforce.com, Marketing, Social Networking, Solution Selling, Editing, Account Management
Education
University of East Anglia 2012 — 2013
Master of Science (MSc), Economics
Lawrence University 2005 — 2009
B.A., Economics, Theatre Arts
Acumentra Health November 2005 - Present
American Family Insurance June 2004 - November 2005
Acumentra Health October 1999 - June 2004
HealthFirst Medical Group September 1991 - August 1999
Skills
EMR, Healthcare Information..., Healthcare, Nursing, Quality Improvement
Education
Linfield College-Nursing & Health Sciences 1983 — 1986
BSN, Registered Nursing/Registered Nurse
UW Health November 2014 - Present
Ascensus March 2012 - October 2014
American Family Insurance February 2006 - March 2012
Kraft Foods August 1993 - February 2006
Skills
Leadership Development, Insurance, Team Building, Training, Process Improvement, Leadership, Training Facilitation, Project Management, Business Process..., Change Management, Coaching, Customer Service, Management, Organizational..., Performance Management, Program Management, Public Speaking, Vendor Management
Education
Lakeland College 2005 — 2009
Bachelor of Business Administration (BBA)
Unity Health Insurance 2011 - 2014
State of Wisconsin May 2010 - May 2011
State of Wisconsin September 2008 - May 2011
State of Wisconsin June 2004 - October 2006
Dane County Information Management August 1987 - May 2006
State of Wisconsin April 2000 - December 2005
New Resources Corporation May 1998 - December 2000
American Family Insurance August 1996 - June 1998
Skills
ITIL, Quality Assurance, Enterprise Architecture, IT Service Management, IT Management, Project Management, Software Documentation, Analysis, Project Planning, Management, System Administration, Testing, Leadership, Training, Vendor Management, SDLC, Business Analysis, SharePoint, Integration, Information Technology, Visio
Education
Lakeland College 1994 — 2000
BA, Computer Science
American Family Insurance March 2013 - Present
Wells Fargo 2013 - 2014
BrightClaim Inc November 2012 - February 2013
Crawford & Company January 2010 - August 2012
Crawford & Company January 2000 - December 2009
Mallegan Healthcare Services January 1998 - January 1999
Healthcare Interchange January 1997 - December 1997
St. Louis Children’s Hospital, St. Louis, MO January 1990 - December 1996
Skills
Risk Management, Process Improvement, Team Building, Claims Management, PowerPoint, Insurance, Property & Casualty..., Claim, Underwriting, Commercial Insurance, Customer Service, Leadership, Casualty, Employee Benefits, Legal Liability, Project Management, Health Insurance, Operations Management, Liability, Vendor Management, Outlook, Sales Management, General Insurance, Strategic Planning, Program Management, Call Centers, Analysis, Training, Reinsurance, Policy, Account Management, Management, Claim Investigation, Coaching, Access, Negotiation, Software Documentation, Change Management, Casualty Insurance
Education
Lindenwood University 1996 — 1998
Master of Business Administration (MBA), Health/Health Care Administration/Management
Lindenwood University 1994 — 1996
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
American Family Insurance February 2015 - Present
American Family Insurance June 2011 - January 2015
American Family Insurance September 2007 - May 2011
American Family Insurance June 1996 - August 2007
Skills
Call Center, Claim, Customer Service, Call Centers, Insurance, Management, General Insurance, Property & Casualty..., Casualty, Project Management, Liability, Customer Satisfaction, Workers Compensation
Education
Lawrence University 1988 — 1992
Bachelor of Arts, Economics
Lawrence University
Paragon Certified Restoration October 2011 - Present
Image Sun Tanning Center January 2004 - June 2010
White Auto Body December 1997 - June 2004
American Family Insurance August 1991 - December 1997
Skills
New Business Development, Construction, Process Scheduler, Customer Service, Contract Management, Budgets, Microsoft Office, Negotiation, Sales, Contractors, Microsoft Excel, Team Building, Strategic Planning, Marketing, Construction Management, Mold Remediation, Project Management, Property & Casualty...
Education
Lindenwood University
Education/Business
Orchard Farm High School
QBE January 2014 - Present
American Family Insurance January 2002 - January 2014
Skills
Leadership, Process Improvement, Customer Service, Insurance, Business Analysis, Strategy, Vendor Management, Business Development, Project Management, Sales
Education
University of Wisconsin-Madison 2008 — 2010
Master's Degree, Project Management
Lakeland College 1999 — 2003
Bachelor's Degree, Business
Missouri Employers Mutual June 2012 - Present
American Family Insurance May 2003 - October 2012
Skills
Risk Assessment, Workers Compensation, Insurance
Education
Central Missouri State University 1999 — 2003
BS, Safety Management, Fire sience
Lindenwood University
Masters, Human Resource Mgmt
CUNA Mutual Group 2000 - 2013
Keane, Inc. October 1996 - February 2000
American Family Insurance June 1989 - September 1996
Skills
Project Management, People Skills, People Development, IT Management, IT Strategy, IT Outsourcing, IT Solutions, Problem Solving, Operating Systems, ITIL, Microsoft SQL Server, Requirements Analysis, SharePoint, Business Analysis
Education
Lakeland College 1990 — 1993
Bachelor's degree, Computer Science
Madison Area Technical College 1987 — 1989
Associate's degree, Computrer Programming
UW Madison 1971 — 1973
None, American History (United States)
American Family Insurance February 2014 - Present
American Family Insurance August 2009 - February 2014
American Family Insurance April 2005 - August 2009
American Family Insurance July 2004 - April 2005
Skills
Property & Casualty..., Insurance, General Insurance, Liability, Umbrella Insurance, Homeowners, Project Management, Business Rules modeling, Renters, Process Improvement, Visio, Business Analysis, SDLC, Requirements Gathering, Commercial Insurance, Vendor Management, Customer Service, Underwriting, Casualty Insurance, Risk Management
Education
Evansville High School 1971 — 1975
Lakeland College
Business Administration and Management, General
Madison Area Technical College
Human Resources Certification
University of Wisconsin-Madison
Masters Certification in Project Management
American Family Insurance May 2009 - Present
Skills
Commercial Insurance, Property & Casualty..., General Insurance, Term Life Insurance, Homeowners, Casualty, Commercial Lines, Whole Life, Casualty Insurance, Liability, Legal Liability, Health Insurance, Customer Service, Life Insurance, Sales, Umbrella Insurance, Workers Compensation, Underwriting
Education
Lincoln University in Missouri
Bachelor's Degree
American Family Insurance February 2013 - Present
Hester & Associates April 2012 - January 2013
Allstate September 2008 - March 2012
Education
Lanier Technical College 2003 — 2007
Certificate and Diploma Business, Business, 3.75
Forsyth Central High S 1998 — 2002
High School Diploma, General
American Family Insurance November 2014 - Present
Vantage Credit Union July 2012 - November 2014
Vantage Credit Union July 2006 - July 2012
Vantage Credit Union July 2010 - July 2011
Vantage Credit Union July 2006 - July 2010
Skills
Team Building, Mortgage Lending, Outlook, Credit, Customer Service, Banking, Call Centers, Coaching, Consumer Lending, Credit Analysis, Credit Unions, Financial Analysis, Insurance, Loans, Retail Banking, Cross Selling, Financial Services, Refinance, Teamwork, Finance, Accounts Receivable, Credit Cards
Education
Lindenwood University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
American Family Insurance December 2000 - Present
American Family Insurance December 2000 - Present
Andy's Auto Body of Alton Inc May 1984 - December 2000
Economy Fire and Casualty May 1976 - May 1984
Skills
Commercial Insurance, Insurance, Property & Casualty..., Umbrella Insurance, Casualty, General Insurance, Commercial Lines, Claims Management
Education
Lewis and Clark Community College 1973 — 1975
Associate's Degree, Business Administration and Management, General
Chaminade College Prep 1968 — 1972
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Lakeland College September 2012 - Present
American Family Insurance 2011 - 2011
Education
Lakeland College 2012 — 2016
Bachelor's degree, Nonprofit Management
American Family Insurance January 1989 - June 1995
Skills
In the IT world I am..., I trade biotech stocks..., I coach and play..., I own an adult family..., I use to work on a Wang...
Education
Lakeland College 1983 — 1989
Business / Computer Science
MATC
Associate's degree, Data Processing
American Family Insurance March 2013 - Present
Home Buyers Warranty 2004 - 2012
Allstate October 2000 - September 2003
JS Conultants Inc/Metro Denver Anesthesia March 1996 - October 2000
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Medical Terminology, Medicare, Medicaid, Insurance Claims,..., Medical Software, Legal Liability, Claim, Management, Underwriting, Training, Insurance, Medical Billing, Health Insurance, Liability, Process Improvement, Outlook, Team Building, Customer Satisfaction, Auditing, Data Entry, Claims Management, Medical Records, Software Documentation
Education
Tabor College 1986 — 1989
Bachelor of Arts (B.A.), English, 3.8
Liberty University 1985 — 1986
Bachelor's of Arts, English, Liberal Arts and Sciences, General Studies and Humanities
American Family Insurance 1991 - 2012
Eastern Airlines, Inc. 1985 - 1989
Skills
negotiation, investigation, Investigation
Education
Saint Louis University School of Law 1989 — 1990
Lincoln University 1975 — 1979
Bachelor of Science (B.S.), Business Administration
American Family Insurance November 2012 - Present
First Sun Management Corp March 2008 - October 2012
Skills
Management, Sales, Food & Beverage, Food Safety, Food Service, Insurance, Life Insurance, Term Life Insurance, Health Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Umbrella Insurance, Marketing
Education
Lanier Technical College 2008 — 2010
Sales Professional Certificate, Marketing/Marketing Management, General
East Hall High 2005 — 2009
College Prep Diploma, Marketing
American Family Insurance November 2012 - Present
Education
Lewis and Clark College 1985 — 1987
Bachelor of Applied Science (B.A.Sc.), Communications
American Family Insurance June 1997 - Present
Skills
SAS Administration, Insurance, Leadership, Software Development
Education
Lakeland College 2004 — 2011
Bachelor's degree, Computer Science
Salem-Keizer Education Foundation May 2015 - Present
Fisher's Superkids August 2010 - Present
Benxi Future English School August 2009 - August 2010
Country Financial 2007 - 2009
American Family Insurance 2003 - 2007
Skills
TEFL, ESL, Teaching, Tutoring, Curriculum Design, Teacher Training, Curriculum Development, International Education, Educational Leadership, Classroom, E-Learning
Education
Linfield College 2003 — 2007
B.S. International business, Minor in French
Aix en Provence Language School 2005 — 2006
French language and culture exchange, French Language and Literature
Badger State Restoration May 2014 - July 2015
American Family Insurance January 1993 - May 2014
Education
Lakeland College 1989 — 1991
Bachelor’s Degree, Business Administration