American Family Insurance
Industry: Insurance company
DescriptionAmerican Family Insurance, also abbreviated as AmFam, is a private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products. Headquarters: Madison, Wisconsin, United States CEO: Jack Salzwedel (1 Nov 2011–) Number of employees: 11,307 (2017) Founder: Herman Wittwer Founded: 3 October 1927 Subsidiaries: Networked Insights, American Family Brokerage Inc,
American Family Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Family Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Family Insurance Salaries. You can even request information on how much does American Family Insurance pay if you want to. Learn about salaries, pros and cons of working for American Family Insurance directly from the past employees.
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6,105 American Family Insurance employees in database. Find out everything there's to know about American Family Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Family Insurance Employees
DWD/WOTC Wisconsin August 2013 - December 2014
American Family Insurance May 2013 - August 2013
American Family Insurance NHQ June 2012 - August 2012
VITA 2010 - 2011
Johnson Industries International, Inc. May 2010 - August 2010
Skills
Accounting, Invoicing, Accounts Payable, Financial Statements, Bookkeeping, General Ledger, Payroll, GAAP, Microsoft Excel, Microsoft Word, Access, Outlook, QuickBooks, Financial Accounting, Account Reconciliation
Education
Edgewood College 2011 — 2014
Bachelor's Degree, Accounting
Madison Area Technical College 2008 — 2010
Associate of Arts and Sciences (AAS), Accounting
Therma-stor August 2011 - Present
Suhs Design Studio 2005 - Present
Wood Communications Group November 2006 - August 2011
Trails Media Group 2005 - 2006
American Family Insurance 2005 - 2005
Dancing Grounds Coffee Co. 2005 - 2005
Easter Seals Wisconsin 2005 - 2005
Skills
Adobe Creative Suite, Video, Creative Direction, Graphic Design, Web Design, Logo Design, Layout, Newsletters, Illustration, Marketing
Education
Madison Area Technical College 2002 — 2005
Associate of Arts Degree, Visual Communications
American Family Insurance July 2012 - Present
Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Insurance, Term Life Insurance, Casualty, Life Insurance, General Insurance, Liability, Legal Liability, Whole Life, Commercial Lines, Homeowners, Fixed Annuities, Long Term Care Insurance, Liability Analysis, Workers Compensation, Accident, Long-term Care, Disability Insurance, Renters, Universal Life, Flood Insurance, Casualty Insurance
Education
Loras College 2008 — 2012
Bachelor of Arts (BA), Philosophy and Religious Studies
University Hospitals & Clinics Sports Medicine July 2013 - Present
Herzing University April 2012 - May 2013
American Family Insurance October 2010 - March 2012
American Family Insurance October 2008 - October 2010
American Family Insurance December 1987 - October 2010
American Family Insurance August 1977 - December 1987
Skills
Commitment to Customer..., Administrative Functions, Health Insurance, Problem Solving, Positive Can-do Attitude, Positive Personality, Customer Support, Customer Service, Customer Satisfaction, Healthcare
Education
Madison Area Technical College 1980 — 1980
Customer Service Certificite
Herzing University-Madison
Poynette, High School
American Family Insurance August 2013 - Present
Wisconsin Department of Transportation November 2011 - August 2013
Canon IT Solutions Inc. November 2010 - August 2011
Dominion Enterprises April 2001 - October 2010
Skills
Crystal Reports, ITIL v3 Foundations..., Scribe Insight, Business Objects, CRM, SharePoint, Strategy, Project Management
Education
Tidewater Community College 2000 — 2001
Associate of Science (A.S.)
Madison Area Technical College 1997 — 1998
H&R Block December 2009 - Present
Private May 2013 - December 2013
DST Systems October 2007 - October 2009
American Family Insurance January 2001 - August 2006
Skills
Customer Experience, Supervisory Experience, Property & Casualty..., Life Insurance, Mutual Funds, IRAs, Casino Gaming, Cash Handling Experience, 10 Key, Bookkeeping, Call Centers, PeopleSoft, Customer Service, Sales
Education
Longview Community College 1994 — 1997
American Family Insurance March 2013 - Present
AAA Insurance October 2011 - June 2012
Olan Mills August 2006 - October 2011
Skills
Data Entry, Assistant Work, Typing, Receptionist Duties, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Insurance, Property & Casualty..., General Insurance, Liability, Casualty, Underwriting, Customer Service, Sales, Filing
Education
Longview Community College 2001 — 2002
Harrisonville High School 1996 — 2001
High School Diploma
Dane County Library Service September 2015 - Present
Wisconsin Historical Society September 2014 - Present
Sun Prairie Public Library September 2014 - Present
Dane County Library Service June 2015 - August 2015
INALJ July 2014 - January 2015
IDDBA February 2013 - March 2013
American Family Insurance June 2011 - October 2011
MAC Cosmetics May 2010 - June 2011
Skills
Online Research, Research, Writing, Blogging, Social Networking, Data Analysis, Editing, Library Science, Databases, Microsoft Office, Information Literacy, Linguistics, Academic Tutoring, Computer/Technical..., Customer Service, WordPress, Data Entry, Analysis, Management
Education
University of Wisconsin-Madison 2014 — 2016
Master of Arts (M.A.), Library and Information Studies
University of Wisconsin-Milwaukee 2012 — 2014
Bachelor's Degree, Information Science and Technology
Madison Area Technical College 2009 — 2012
Liberal Arts Transfer Program
American Family Insurance October 2011 - Present
American Family Insurance January 2008 - October 2011
Liberty Real Estate Services January 2003 - December 2008
Chicago Mercantile Exchange March 1997 - August 2007
Skills
Insurance, Health Insurance, Term Life Insurance, Property & Casualty..., Fixed Annuities, Life Insurance, Commercial Insurance, Umbrella Insurance, Liability, Casualty, Sales, Homeowners, Disability Insurance, Employee Benefits, Workers Compensation, Underwriting, Commercial Lines, Whole Life, Small Business, Agents, General Insurance, Long-term Care, Legal Liability, Claim, Renters, Account Management, Inland Marine, Universal Life, Professional Liability, Brokers, Motorcycle, Retirement, Long Term Care Insurance, Claims Management, IRAs, Property, Property Claims, Casualty Insurance
Education
Lynn University 1995 — 1999
Bachelors, communications
Barrington High School 1991 — 1995
The American College
Brennan Insurance Agency November 2008 - Present
American Family Insurance March 1993 - July 2008
First National Bank of Chicago 1985 - 1992
Skills
Property & Casualty..., Auto & Home Insurance, Business Insurance, Workers Compensation..., Umbrella Insurance, Commercial Lines, Commercial Insurance, Casualty, Professional Liability, Motorcycle, General Insurance, Homeowners, Inland Marine, Boat, Insurance, Renters, Liability
Education
Loyola University of Chicago
BBA, Finance
Hewlett-Packard Enterprise Services LLC March 2015 - Present
Madison Information Tech Associates Club at Madison College September 2013 - March 2015
Maestro Productions Inc October 2014 - February 2015
American Family Insurance June 2014 - August 2014
Synermatix Studios Inc September 2010 - December 2011
Skills
Android SDK, Java, XML, Web Development, HTML, JavaScript, Project Management, Team Leadership, Business Analysis, Entrepreneurship, SQL, Computer Hardware..., Android Development, Time Management, JSP, JDBC, JSTL, Servlets, Customer Service, Microsoft Excel, Technical Documentation, Functional Requirements, Functional Analysis, Functional Design, Technical Writing, Technical Analysis, System Configuration, Management, SAP, Business Objects
Education
Madison Area Technical College 2012 — 2015
Associate's of Science Degree in Web Software Developer, Java Enterprise Application
DeVry University 2006 — 2008
Bachelor's of Science Degree, Technical Business Management
the jdi group, Inc. August 2014 - Present
SalonCentric - A Division of L'Oreal USA March 2012 - November 2014
American Family Insurance November 2011 - April 2012
Checker Distributors July 2009 - November 2010
V&A Risk Services May 2005 - May 2007
Skills
Speak Russian Fluently,..., Accounts Receivable, Invoicing, Data Entry, Customer Service, Accounting, Sales, Microsoft Word, Retail, Microsoft Excel, Outlook, Payroll, Microsoft Office, PowerPoint, Strategic Planning, Spreadsheets, Merchandising, Inventory Management, Management, Teamwork, Team Building, Administrative..., Trade Shows, Typing, Phone Etiquette, Social Media, Social Networking, Store Management, QuickBooks, Profit, Hiring, Telephone Skills, Accounts Payable, Bookkeeping, Account Reconciliation, Budgets, Time Management, Training, Leadership, Employee Benefits
Education
Lourdes College 2013 — 2015
Bachelor of Science (BS), Accounting
Spectrum Reach January 2014 - Present
American Family Insurance March 2013 - August 2013
Coca-Cola Refreshments April 2010 - March 2013
Kohl's Department Stores September 2009 - January 2010
U.S. Cellular October 2002 - March 2009
Pizza Hut February 1999 - October 2003
Skills
Sales, Sales Management, Direct Sales, Customer Satisfaction, Retail, Marketing, Marketing Strategy, Account Management, Customer Service, Insurance, Project Planning, Job Scheduling, Training, Management, Sales Operations
Education
Madison Area Technical College 2008 — 2009
Marketing
Jo's A Bank October 2012 - January 2013
The Limited October 2011 - January 2012
UIC College of Medicine Dean’s Office January 2009 - July 2010
Photogenic Inc April 2009 - October 2009
Interprenet January 2005 - January 2008
Loyola University Chicago 2005 - 2007
American Family Insurance March 2005 - August 2005
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Editing
Education
University of Illinois 2008 — 2008
Masters of Public Administration, Public Administration
Loyola University Chicago 2005 — 2007
Bachelor of Liberal Arts, International/Global Studies
Pickle Jar January 2015 - Present
American Family Insurance January 2015 - April 2015
Fetch Rewards, LLC June 2014 - October 2014
Omnipress March 2014 - June 2014
Great Wolf Lodge September 2013 - February 2014
Johnson Health Tech NA December 2011 - September 2013
Hiebing May 2011 - December 2011
Hark! Handmade Paper June 2010 - August 2010
Skills
CSS, Interaction Design, HTML, WordPress, Web Development, jQuery, User Interface Design, JavaScript, Front-end, HTML 5, CSS3, User Experience, Information Architecture, Website Development, CMS, Web Design, Web Standards, Advanced CSS, Adobe Creative Suite, Photoshop, Web Project Management, MVC, User-centered Design, Git, User Experience Design, Web Content Management, JSON, Drupal
Education
Madison Area Technical College 2008 — 2011
University of Wisconsin-Madison 2006 — 2010
BFA
Rose International April 2015 - Present
Ultimate Arts, LLC November 2010 - Present
Mid-West Digital Marketing April 2014 - November 2014
Broom Street Theater July 2013 - August 2013
Dean Health Plan, Inc. September 2011 - May 2012
Toastmasters International November 2009 - September 2010
TASC (Total Administrative Services Corporation) June 2009 - August 2010
Fueled by Red February 2009 - February 2010
GE Healthcare September 2008 - May 2009
American Family Insurance January 2007 - August 2008
Skills
SharePoint, Visio, Management, Software Documentation, Project Management, Requirements Analysis, Databases, Data Analysis, Microsoft Excel, Access, Data Warehousing, SDLC, Customer Service, Microsoft Office, Business Analysis, Project Planning, PowerPoint, Process Improvement, Requirements Gathering, Microsoft Word, Testing, Insurance, Business Intelligence, Business Process..., MS Project, Risk Management, Project Coordination, HTML, Oracle, Analysis, Information Technology, Budgets, Time Management, Software Project..., Training, Social Media, Photoshop, Social Networking, Digital Marketing, SQL, PMO, Social Media Marketing, Business Objects, Marketing, Leadership, Strategic Planning
Education
University of Phoenix 2009 — 2013
Bachelor of Information Technology, Business Systems Analysis
Madison Area Technical College 2008 — 2009
Transfer, Web Programming
Sun Prairie High School 1996 — 2000
Madison College December 2013 - Present
USAH, DCHOA, WIAA November 2010 - Present
180 Adventure, LLC October 2009 - Present
American Family Insurance January 2010 - December 2013
American Family Insurance December 2001 - January 2010
American Family Insurance January 2000 - December 2001
American Family Insurance January 1998 - January 2000
Accent Service Company, Inc April 1997 - January 1998
Accent Service Company, Inc. November 1994 - April 1997
Bud Erickson Associates November 1994 - January 1996
Skills
MyEclipse, JBoss Application Server, SOAP, Spring, Java, DB2, iOS, Oracle, Eclipse, Integration, JUnit, Software Design, XML, Web Services, Mountain Biking, Project Management, Software Development, Agile Methodologies, Paddling, Java Enterprise Edition, Scrum, Git, CA Harvest, CVS, Objective-C, Mobile Applications, Mobile Technology, JavaScript
Education
Madison Area Technical College 2012 — 2013
iPhone Applications Development Cert, Mobile Application Development
Madison Area Technical College 1995 — 1998
Associate Degree, Computer Programming, 4.0
University of Wisconsin-Madison
BS, Genetics and Spanish
American Family Mutual Insurance May 2012 - Present
American Family Insurance February 1999 - May 2012
Statue of Wisconsin Department of Health & Human Services August 1994 - November 1994
State of Wi. Dept. of Employee Trust Funds March 1989 - August 1994
Skills
SDLC, Process Improvement, Resource Management, Software Project..., IT Strategy, Project Management, DB2, Project Portfolio..., Disaster Recovery, Enterprise Content..., Software Development, Management, Risk Management, Requirements Analysis, Information Technology, Systems Analysis, Team Leadership, Data Modeling, Business Process..., IT Service Management, Enterprise Architecture, Business Intelligence, Program Management, ITIL, Databases, Data Center, Consulting, Database Design, Database Administration
Education
Madison Area Technical College
Associate's degree Computer Programming, Computer Programming
Upper Iowa University
B.S., Management & Marketing
Sprint February 2013 - Present
CenturyLink May 2008 - September 2012
Allstate August 2006 - May 2008
American Family Insurance May 2004 - August 2006
COUNTRY Financial® July 2000 - May 2004
Skills
Co-location, Long Distance, MPLS, Unified Communications, Telecommunications, Ethernet, IP, SIP, VoIP, Voice Mail, Avaya, Video Conferencing, Wireless, Mobile Devices, Cloud Computing, LAN-WAN, Managed Services, Network Design, T1, Vendor Management, Broadband, Solution Selling, Direct Sales, Sales Operations, Sales Process, WAN, Channel Partners, Program Management, Professional Services, Telephony, Networking, Management, Sales Management, Data Center, Optical Fiber, Hosted Services, Business Intelligence, SIP Trunking, Salesforce.com, Cisco Technologies, Recruiting, Strategic Partnerships, Call Centers, SaaS, Selling, Sales Presentations, Contract Negotiation, Customer Retention
Education
Louisiana State University and Agricultural and Mechanical College 1993 — 1998
BS, Vocational Education / Training & Development
Broadspire March 1998 - Present
Crawford & Company December 2006 - October 2010
American Family Insurance 1986 - 1993
Education
Loyola University Chicago 1979 — 1985
BS
American Family Insurance January 2007 - Present
American Family Insurance August 2006 - January 2007
American Family Insurance January 1995 - January 2006
American Family Insurance July 1980 - January 1995
Dickens Travel Agency December 1976 - July 1980
Skills
Web Design, Website Development, Corporate Communications, Marketing Communications, Strategic Communications, Writing, FrontPage, Dreamweaver, Adobe Acrobat, Microsoft Word, Project Planning, Property & Casualty..., Leadership, Insurance, Change Management, Underwriting, Homeowners, Web Content, Planning, Training, Employee Benefits, Claim, Customer Service, Program Management, Management, Project Management, Sales, Marketing, Life Insurance, Contract Negotiation, Process Improvement, Operations Management
Education
University of Wisconsin-Madison - School of Business 2000 — 2002
Masters, Project Management
Upper Iowa University 1989 — 1991
Bachelor of Science, Management/Marketing
Gateway Technical Institute 1973 — 1975
Associate, Aviation Management
Luther College 1972 — 1973
Business
University of Wisconsin-Platteville November 2013 - Present
TDS Telecommunications Corp. March 2011 - November 2013
TDS January 2008 - March 2011
TEKsystems/TDS July 2007 - January 2008
Great Lakes Higher Education May 2007 - July 2007
Sephrion August 2005 - May 2007
Spherion Staffing/ American Family Insurance September 2005 - January 2007
American Family Insurance March 2003 - August 2005
American Family Insurance March 2003 - January 2005
Lifestyles Staffing September 2002 - March 2003
Skills
Network Administration, VoIP, Cisco Technologies, Switches, CCNA, Call Center, Software Documentation, Outlook, Customer Service, Visio, Windows, Troubleshooting, Networking, Databases, Active Directory, Microsoft Office, CSS, Microsoft Word, Operating Systems, Microsoft Excel, Routers, Call Centers
Education
MATC Truax 2002 — 2010
Madison Area Technical College 2006 — 2008
Associated, Animation
MATC Truax 2002 — 2007
Madison Area Technical College 2004 — 2006
One Technical Diploma, Pc Helpdesk
Platteville 1997 — 2001
HS Diploma
Platteville High School 1997 — 2001
HS Diploma
Minneapolis Public Schools October 2013 - Present
American Family Insurance June 2013 - September 2013
Luther College September 2012 - December 2012
Earth Dance Farm June 2011 - August 2012
Skills
Editing, Creative Writing, Microsoft Word, Reading, Creative Problem Solving, Web Content, Content Strategy, Dreamweaver, Publishing
Education
Luther College 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
University of Nottingham 2011 — 2012
Salsa Labs, Inc. April 2015 - Present
Ben Koca Design 2012 - Present
American Family Insurance July 2013 - March 2015
Johnson Health Tech October 2011 - July 2013
Matrix Fitness Systems October 2008 - October 2011
Horizon Fitness June 2006 - October 2008
Horizon Fitness December 2005 - June 2006
Skills
Interactive Design, Website Design, User Interface Design, Packaging, Logo Development, Identity Development, Branding, Page Layout, Illustration, Advertising, Wireframes, Photography, HTML, CSS, Photoshop CS6, Illustrator CS6, InDesign CS6, Acrobat CS6, Bridge CS6, Adobe Proto, Word, Excel, Powerpoint, Coda, Keynote, Pages, Photoshop, Web Design, InDesign, Branding & Identity, Logo Design, Layout, Interaction Design, Microsoft Word, PowerPoint, Concept Development, Graphics, Brochures, Graphic Design, Illustrator, Typography, Vector Illustration, Adobe Creative Suite, User Experience, Creative Direction, Marketing, Social Media, Art Direction, Brand Development, Corporate Identity
Education
Madison Area Technical College 2003 — 2006
Associates Degree Applied Arts, Graphic Design
American Family Insurance January 2014 - Present
Capital Computer, LLC April 2012 - January 2013
Wisconsin Department of Workforce Development February 2012 - June 2012
Skills
Windows 7 Migration, Hardware Installation, Networking, Server 2008 R2, DNS, Customer Service, VMware, TCP/IP, DHCP, SCP, FTP, FreeNAS, Heartbeat, Active Directory, Group Policy, RDP, Remote User Support, Ebay Sales, Warehouse Management, UPS Shipping, International &..., Technical Support, Microsoft Office
Education
Herzing University Madison 2012 — 2015
Attending, Information Technology
UW-Whitewater 2009 — 2010
Madison Area Technical College
Associate's Degree, Network and System Administration/Administrator, Currently I do not hold a GPA at this university (9/17/14)
Portage High School
American Family Insurance July 2011 - Present
Accuquote July 2007 - April 2011
AccuQuote July 2007 - April 2011
American Family Insurance 2005 - 2007
Skills
Life Insurance, Term Life Insurance, Property & Casualty..., Umbrella Insurance, Spanish-English, Commercial Insurance, Leadership, Great Motivator, Underwriting, Training
Education
Loyola University Chicago 2000 — 2002
Hometown Insurance Agency May 2015 - Present
Champion Insurance Solutions May 2015 - Present
Champion Insurance Group May 2014 - March 2015
American Family Insurance May 2009 - April 2014
Waddell & Reed Financial Services December 2007 - December 2008
Waddell & Reed April 2007 - November 2007
Vangent, Inc. March 2006 - April 2007
Skills
Customer Service, Administration, PowerPoint, Word, Scheduling, Excel, Microsoft Office, Customer Relations, Hiring, Administrative Support, Insurance, Outlook, Editing, Typing, Writing, Spreadsheets, Social Media, Interviewing, Administrative..., Process Scheduler, Microsoft Excel, Sales Management, Sales, System Administration, Microsoft Word, Term Life Insurance, Commercial Insurance, Interviews
Education
Lubbock Christian University 2001 — 2005
Humanities
American Family Insurance February 2015 - Present
QBE Insurance 2006 - February 2015
QBE Insurance 2002 - 2006
QBE Insurance 2001 - 2002
Citizen Newpapers 1997 - 2001
McPrinting and Office Supplies 1994 - 1997
Friendship Manor 1990 - 1997
Skills
System Testing, Test Planning, Test Cases, Defect Tracking, Integration Testing, Close Attention to..., Test Management, Manual Testing, Regression Testing, Systems Analysis, Software Testing Life..., Defect Identification, Defect Logging, Learning New Software, Testing, Business Analysis
Education
Madison Area Technical College 1992 — 1994
Commerical Art
IOD Incorporated April 2014 - Present
FedEx Ground May 2013 - April 2014
FedEx Ground October 2012 - May 2013
American Family Insurance February 2006 - June 2012
Skills
Customer Service, Data Entry, Fax, Internet Explorer, Multi-line Phone, Claim, Outlook, Customer Satisfaction, Process Improvement, Multitasking Skills, Telephone Reception, Claims Handling, Cash Register, Microsoft Office, HIPAA, Release of Information, Epic Systems
Education
the Institutes 2010 — 2011
NA, Claims
Madison Area Technical College 1989 — 1989
Word Processing
U.S. Bank July 2014 - Present
Kelly Services May 2014 - Present
American Family Insurance February 2011 - January 2014
Subway June 2008 - May 2012
Spherion August 2010 - February 2011
Skills
Data Entry, Teamwork, Microsoft Word, Microsoft Outlook, Team Leadership, Microsoft Excel, 10 Key, Typing, Note Taking, Social Media
Education
Madison Area Technical College 2009 — 2010
Cabinetmaking and Millwork Program
American Family Insurance May 2013 - Present
WPS Health Insurance May 2010 - May 2013
WPS Health Insurance July 2008 - May 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Access Database, Health Insurance, Medicare, Medicaid, Provider Enrollment, Criminal Justice, DB2, PowerPoint, Insurance
Education
Madison Area Technical College 2007 — 2009
AS, Criminal Justice
Southern California Edison January 2011 - September 2015
Build LACCD October 2008 - June 2010
American Family Insurance May 2006 - September 2008
Infinity Insurance 2000 - 2006
Skills
Contract Management, Procurement, Program Management, Contract Negotiation, Project Management, Management, Negotiation, Leadership, Legal Research, Training, Analysis, Project Planning, Proposal Writing, Business Process..., Legal Writing, Cross-functional Team..., Risk Management, Public Speaking, Supply Chain Management, Supply Management, Litigation, Insurance, Process Scheduler, Budgets, Government, Energy, Due Diligence, Contractual Agreements, Master Agreements, Property & Casualty..., Mediation, Construction, Facilities Management, Arbitration, Claim, Corporate Law, Mergers & Acquisitions, Ethics, Legal Compliance, Strategic Sourcing, Cost Savings
Education
Loyola Law School, Los Angeles 2001 — 2005
J.D., law
University of Wisconsin-Stout 1994 — 1998
B.S., Marketing Education
Duluth East
American Family Insurance December 2012 - Present
American Family Insurance May 2007 - December 2012
American Family Insurance March 2003 - May 2007
American Family Insurance September 2000 - March 2003
American Family Insurance July 1997 - September 2000
Skills
Automobile, Customer Satisfaction, Negotiation, Inventory Management, New Business Development, Fleet Management, Sales, Sales Management, Team Building, Forecasting, Purchasing, Sales Process, Vehicles, Account Management, Customer Retention, Automotive, Pricing, Operations Management, Sales Operations, B2B, Customer Service, Profit, Management, Budgets, Contract Negotiation, Strategic Planning, Contract Management, Process Scheduler, Process Improvement, Marketing, Business Strategy, Salesforce.com, Business Planning, Cross-functional Team..., Procurement, Logistics, Trucking, Insurance, Income Statement, Cold Calling, Selling, Retail, Product Development, Business Development, Coaching, Transportation, Training, Team Leadership, Leadership, Marketing Strategy
Education
Madison Area Technical College 1994 — 1997
Associate Degree, Marketing
American Family Insurance May 2014 - Present
American Family Insurance May 2013 - May 2014
American Family Insurance July 2010 - May 2013
CUNA Mutual Group April 2007 - July 2010
CUNA Mutual Group August 1998 - April 2007
CUNA Mutual Group July 1993 - August 1998
CUNA Mutual Group January 1989 - January 1993
Various Companies 1981 - 1985
Skills
Reinsurance, Insurance, Contract Negotiation, Property & Casualty..., Product Development, Direct Marketing, Strategy, General Insurance, Process Improvement, Commercial Insurance, Negotiation, Program Management, Risk Management, Management, Vendor Management, Sales, Mergers & Acquisitions, E-commerce, Underwriting, Business Analysis, Health Insurance, Casualty, Call Centers, Life Insurance, Brokers, Commercial Lines, Claim, Workers Compensation, Umbrella Insurance, Specialty Lines, Distribution Strategies, Casualty Insurance
Education
Insurance Institute of America 2006 — 2009
CPCU, Insurance
Upper Iowa University 1988 — 1992
Bachelors, Business
Madison Area Technical College 1979 — 1981
Associates, Insurance - INS and UND Certificates
Infinite Insurance Possibilites June 2014 - Present
American Family Insurance May 1996 - June 2014
Skills
Senior Health Care..., Insurance, Property & Casualty..., Commercial Insurance, Homeowners, Umbrella Insurance, Health Insurance, Whole Life, Workers Compensation, Term Life Insurance, General Insurance, Life Insurance, Liability, Fixed Annuities, Casualty, Legal Liability, Casualty Insurance, Universal Life, Long-term Care, Flood Insurance, Motorcycle, Commercial Lines, Risk Management, Risk Assessment, Financial Risk, Succession Planning, Commercial Risk..., Surety Bonds, General Liability..., Renters, Customer Service, Team Building, Small Business, Marketing, Sales
Education
Loyola University of Chicago 1991 — 1994
Bachelor’s Degree, Criminal Justice, 3.5
Juarez High School 1988 — 1991
High School, High School/Secondary Diplomas and Certificates, 3.5
National Louis University
Master of Business Administration (MBA), MBA, Current
Purdue University Calumet
Entrepeneurship Program, Entrepreneurship
Elite Advantage LLC September 2011 - Present
Global Chamber® Denver July 2015 - Present
Hispanic Business TV January 2013 - June 2015
Hispanic Chamber of Commerce of Metro Denver March 2005 - August 2011
New York Life Insurance July 2003 - March 2005
American Family Insurance April 1997 - March 2003
Skills
Public Relations, Media Relations, Brand Development, Marketing Strategy, Business Development, Leadership, Community Outreach, Marketing, Strategic Planning, Nonprofits, Small Business, Management, Public Speaking, Strategic Communications, Public Policy, Program Management, Marketing Communications, Public Affairs, Government, Fundraising, Government Procurement, Management Consulting, Community Development, Project Management, Sales, Proposal Writing, Start-ups, Recruiting, Event Management
Education
Loyola University of Chicago
Bachelor of Arts (B.A.), Political Communication
American Family Insurance February 2015 - Present
Best Buy August 2014 - December 2014
SpectraMedix August 2013 - July 2014
Persistent Solutions July 2012 - July 2013
Aurionpro Solutions September 2009 - June 2012
Actuate March 2000 - September 2009
ETS March 2005 - November 2007
Open Software Technology July 1998 - March 2000
Automated Concepts Inc 1996 - 1998
Indian Seamless 1988 - 1990
Skills
Business Intelligence, Leadership, Professional Services, Project Management, SDLC, Data Modeling, Agile Methodologies, Risk Management, PMO, IT Strategy, Software Project..., Requirements Analysis, Pre-sales, Quality System..., Pre-sales Efforts, Communication, Project Estimation, Project Delivery, Human Resource Planning, RFP, PMP, Team Management, Solution Architecture, Cross-functional Team..., Operations Management
Education
Louisiana Tech University 1990 — 1993
Master of Science, Operations Research
Manipal Institute of Technology 1983 — 1987
BE, Mechanical Engg.
Jnana Prabodhini 1981 — 1983
H.S.C., Science
Shri Shivaji Preparatory Military School 1976 — 1981
S.S.C.
American Family Insurance February 2009 - Present
American Family Insurance February 2000 - Present
American Family Insurance June 2007 - February 2009
American Family Insurance June 2006 - May 2007
American Family Insurance February 2000 - June 2006
Professional Insurance Resource Managers/Prime one Home Warranty February 1995 - February 2000
HSA Home Warranty 1993 - February 1995
HSA Home Warranty May 1992 - February 1993
Skills
Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Casualty, Claims Management, Claim, Underwriting, Liability, Commercial Lines, Professional Liability, E&O, Contact Center..., Contact Center..., Contact Center Strategy, Legal Liability, Casualty Insurance, Customer Service, Umbrella Insurance, Process Improvement
Education
Madison Area Technical College
Associate's degree, Insurance
American Family Insurance October 2014 - Present
WPS Health Insurance October 2011 - Present
Great Wolf Lodge June 2005 - July 2011
Pizza Hut of Southern Wisconsin October 2005 - October 2008
Skills
Health Insurance, Windows 7, Customer Service, People Skills, Nutrition, Medical Terminology, Computer Hardware, Microsoft Excel, Sales, Problem Solving, Photoshop, Sony Vegas, Medical Billing, Healthcare, HIPAA, Hospitality
Education
Madison Area Technical College 2012 — 2014
Liberal Arts and Sciences/Liberal Studies Transfer Degree
Middleton High School
J.C. Restoration, Inc. August 2010 - Present
American Family Insurance 2008 - 2010
COUNTRY Financial® 2005 - 2008
Skills
Contract Negotiation, Contract Management, Change Management, Customer Service, Accounts Receivable, Dispute Resolution, Customer Relations, Strategic Planning, Relationship Building, Account Reconciliation, Claim, Commercial Insurance, Claims Management, Leadership, Management, Life Insurance, Insurance, Negotiation, Process Scheduler, Property, Health Insurance, Customer Retention
Education
Roosevelt University 1993 — 1993
Paralegal Certificate
Loyola University Chicago 1988 — 1993
Bachelor of Applied Science (B.A.Sc.)
Strategic Partners Marketing LLC August 2015 - Present
Trek Bicycle Corporation November 2012 - August 2015
American Family Insurance August 2009 - January 2013
Trail-et January 2008 - April 2008
Marion Body Works September 2005 - October 2007
Skills
Solidworks, AutoCAD, Mechanical Product..., Sheet Metal, Extrusion, Dependable Team Player, Microsoft Office, Exceptionally Organized, GD&T, Bill of Materials, Mechanical Aptitude, Manufacturing, Design for Manufacturing, SolidWorks, CAD, Geometric Dimensioning..., Mechanical Engineering, Engineering
Education
Madison Area Technical College 2011 — 2013
Associate of Science (AS), Mechanical Design Technology, 3.96
UnitedHealthcare June 2012 - Present
Randstad USA July 2011 - April 2012
Randstad USA September 2010 - December 2010
Randstad USA August 2009 - August 2010
Rainbow foods May 2009 - August 2009
Randstad USA March 2009 - May 2009
American Family Insurance June 2007 - August 2008
Skills
Data Entry, Troubleshooting, Microsoft Excel, Training, PowerPoint, Microsoft Word, Health Insurance, Customer Service, Insurance, Process Improvement, Medicare, Healthcare, Microsoft Office, HIPAA, Visio, Outlook, Project Management, Access, Management, Databases, Program Management
Education
PC Pro School 2006 — 2006
Certification, Micro Soft XP
Madison Area Technical College 2003 — 2003
Certification, Micro Soft Office
Nationwide Insurance January 2013 - Present
Nationwide Insurance April 2012 - January 2013
Liberty Mutual Group March 2006 - March 2012
American Family Insurance September 2002 - March 2006
American Family Insurance December 1997 - September 2002
American Family Insurance October 1992 - December 1997
Skills
Complex commercial..., Perfomance Management, Vendor Management, Leadership, Management, Risk Management, Claim, Process Improvement, Performance Management, Property & Casualty..., Human Resources, Strategy, Commercial Lines, Insurance, Workers Compensation, Claims Management, Customer Service, Team Building, Commercial Insurance, General Insurance, Liability
Education
Western International University 1990 — 1992
Bachelor of Science, Marketing
University of Missouri-Kansas City 1985 — 1986
2 semesters towards BS, Marketing
Longview Community College 1983 — 1985
AA, Business
American Family Insurance September 2015 - Present
McFarland Lutheran Church September 2015 - Present
Christ Lutheran Church - Stoughton, Wisconsin August 2009 - January 2015
Big Sky May 2013 - May 2014
SSP America May 2009 - August 2012
EJ's Luncheonette June 1993 - April 2009
C.C. Productions, Inc January 2001 - January 2004
South Hills Golf and Country Club January 1999 - January 2000
EJ's Luncheonette's, Garlic Bob's Pizza January 1993 - January 1995
Wyndham Hotel and Convention Center January 1988 - January 1989
Skills
Windows, Troubleshooting, Customer Service, Team Building, Operations Management, Inventory Management, Process Scheduler, Retail, Food, Account Management, Management, Training, Restaurants, Menu Development, Food & Beverage, Marketing Strategy, Strategic Planning, Budgets, Hospitality, Leadership, Restaurant Management, New Business Development, Event Management, Hiring
Education
Luther College 1977 — 1980
Bachelor of Arts program, organ; vocal performance, musical theory and composition
The Oregon Pain Center January 2015 - July 2015
Nike November 2014 - January 2015
Budget Blinds of Madison East June 2014 - October 2014
Chips: The Student Newspaper of Luther College September 2013 - February 2014
American Family Insurance June 2013 - August 2013
Luther College English Department September 2012 - December 2012
Chips Newspaper (Luther College) August 2012 - December 2012
American Family Insurance May 2012 - August 2012
Aflac May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Writing, Editing, Video Production, Video Editing, Advertising, Reports, Videography, News Writing, Facebook, Journalism, Research, Social Networking, Creative Writing, Public Speaking, Social Media, French, Multicultural Marketing, Sales, Creative Direction, Event Planning, Social Media Marketing, InDesign, Blogging, Public Relations, Twitter, Marketing Communications, Time Management, Teamwork, Copy Editing, Copywriting, Online Marketing, Email Marketing, Photography, Direct Mail, AP Style, Web Content, Customer Service, Marketing, Leadership, Direct Marketing, Communication
Education
Luther College 2010 — 2014
B.A, English and French, Junior
IES Abroad 2013 — 2013
Waunakee High School 2006 — 2010
American Family Insurance November 2013 - Present
TEKsystems April 2012 - November 2013
Humana June 2006 - April 2012
May Department Stores September 1994 - June 2006
Skills
Visio, Lotus Notes, Disaster Recovery, Software Documentation, IBM iSeries, Active Directory, Call Center, Business Analysis, Vendor Management, Troubleshooting, BMC Remedy, Unix, Data Center, Visual Basic, VMware
Education
Lorain County Community College 1996 — 1999
Computer Science
Madison Area Technical College: Continuing Education January 2015 - Present
Stratagem May 2012 - October 2012
American Family Insurance September 2002 - February 2012
Stratagem July 1999 - August 2002
Sentry Insurance June 1990 - July 1999
Skills
SDLC, Program Management, Software Project..., Requirements Analysis, IT Strategy, Vendor Management, Team Leadership, Process Improvement, SQL, DB2, Visio, COBOL, CICS, Change Management, Team Building, Risk Management, IT Governance, Iterative, Process Engineering, Quality Assurance, Application Development, PCI DSS, Strategic Planning, Software Development, Problem Solving, Coaching, Mentoring, IT Audit, IT Management, Fit/Gap Analysis, PMBOK, Business Process..., Enterprise Architecture, Project Planning, Root Cause Analysis, Microsoft Office, MS Project, Access, Software Installation, Java, HTML, JBoss, EDI, EFT, Borland C++, SharePoint, Turbo Pascal, Visual Basic, WebSphere Application..., Wikis
Education
Madison Area Technical College
IT Network Security and IT Help Desk Specialist
University of Wisconsin-Madison
Masters Certificate, Project Management
University of Wisconsin-La Crosse
Bachelor of Science (B.S.), Computer Science
Farmers Insurance June 2014 - Present
American Family Insurance January 2011 - June 2014
SIGMA CONSULTING, L.L.C April 2006 - December 2013
JPMorgan Chase January 2003 - January 2006
Bank One Corporation January 2000 - January 2003
Bank One Corporation January 1995 - January 2000
Bank One Corporation January 1991 - January 1994
Skills
Operations Management, Process Improvement, Risk Management, Management, Business Analysis, Sales, Marketing, PowerPoint, Account Management, Sales Operations, Team Building, Project Management, Microsoft Excel, Business Process..., Property & Casualty..., Recruiting, Term Life Insurance, Sales Process, Agency Development, Training, Leadership
Education
Loyola Marymount University
Bachelor of Science (B.S.), Accounting
American Family Insurance February 2015 - Present
American Family Insurance May 2014 - June 2015
American Family Insurance December 2013 - May 2014
Madison College September 2011 - May 2014
Madison Concourse Hotel and Governors Club February 2009 - May 2014
Hewlett-Packard Laboratories October 2012 - November 2013
Skills
Customer Service, Microsoft Word, Legal Research, Outlook, Legal Writing, Document Drafting, Westlaw, Lexis, Legal Documents, Administrative..., Time Management, Leadership, Microsoft Excel, Insurance, Research, Microsoft Office, Team Building, Property, PowerPoint
Education
Madison Area Technical College 2011 — 2014
Associate of Science (AS), Paralegal Studies, 3.5 GPA
JW Weddings and Events July 1998 - Present
American Family Insurance March 2005 - April 2009
Education
Madison Area Technical College
Accountemps October 2013 - Present
Madison College January 2013 - October 2013
Mary Kay Independent Consultant October 2010 - October 2013
American Family Insurance October 2005 - January 2011
Walgreens February 2000 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Bookkeeping, Disaster Recovery, Leadership, Outsourcing, Photoshop, PowerPoint, Problem Solving, Pricing, Quality Assurance, Quality Auditing, Relocation, Windows, YouTube, Office 2010, Microsoft Office 2007, Microsoft Office 2003
Education
Madison Area Technical College 2012 — 2014
Associate's degree, Accounting
State of Wisconsin October 2009 - Present
Cookie Lee Jewelry February 2013 - Present
American Family Insurance July 1997 - August 2008
IBM August 1994 - December 1996
GE Healthcare June 1993 - August 1994
Skills
Windows 7 & XP (and..., Customer Service, ITIL Certified, Business Analysis, Data Entry, Project Management, Analysis, Sales, Data Analysis, Process Improvement, Team Building, Training, Leadership, Coaching, Management, Software Documentation
Education
Madison Area Technical College 1996 — 1997
Nursing
University of Wisconsin-Platteville 1986 — 1991
Bachelor's, Political Science, Business, Law, Psychology
Forward Service Corporation February 2011 - Present
ABR Employment Services February 2011 - Present
Madison Area Technical College August 2010 - December 2010
American Family Insurance June 2010 - August 2010
Target June 2002 - June 2010
Skills
Troubleshooting, Networking, Servers, Software Installation, Help Desk Support, Technical Support, Computer Hardware, System Administration, Cisco Technologies, Customer Service, Microsoft Office, Training, Windows, Windows 7, Active Directory, Team Building, Leadership, Microsoft Word, Team Leadership, Cisco IOS, Testing, Outlook, SharePoint, SharePoint..., SharePoint Designer, Office 365, Windows Server, VMware, VMware vSphere, Kaseya, Computer Forensics
Education
Madison Area Technical College 2009 — 2010
Network Specialist, Computer Networks, Cisco Networking Equipment, Network Administration
Pipestone Area High School 1992 — 1997
HS Diploma, General Education
Farwell April 2015 - Present
Branch2 April 2014 - September 2014
American Family Insurance 2012 - April 2014
American Family Insurance 2008 - 2012
American Family Insurance 2003 - 2008
American Family Insurance 2002 - 2003
American Family Insurance May 2002 - September 2002
Covance 1999 - 2002
Covance 1998 - 1999
Kraft Foods Group 1997 - 1997
Skills
Program Management, Business Analysis, Leadership, Project Management, Human Resources, Analysis, Learning Management, Learning Management..., HRIS, Software Documentation, Experienced Business..., Software Project..., Software Design, Human Capital, PeopleSoft, Oracle HR, HR Software, Software Development, Enterprise Software, Spanish-English, Lifesciences, Life Science Industry, Pharmaceutical Industry, Biochemistry, MBA, Finance, Insurance, Legal Compliance, Educational Assessment, Business Analytics, Big Data, Cloud Applications, Onboarding, IT Outsourcing, Performance Management, Talent Management, Training, Workday, Workforce Management, Workforce Planning
Education
University of Wisconsin-Whitewater 2006 — 2009
Master of Business Administration (MBA), Finance, General, 3.6/4.0
University of Wisconsin-Madison 2003 — 2004
Masters Certification in Project Management, Project Management
Madison Area Technical College 2002 — 2004
Internet Developer Certificate, Management Information Systems and Services
Herzing University-Madison 2000 — 2002
Computer Information Systems, Computer and Information Sciences and Support Services
University of Wisconsin-Eau Claire 1992 — 1997
Bachelor's degree, Biochemistry and Molecular Biology, 3.5/4.0
Universidad de Oviedo 1995 — 1996
GOODIN Company April 2014 - January 2015
Fastenal June 2013 - April 2014
Weed Man Lawn Care November 2012 - February 2013
University of Wisconsin-Madison January 2012 - January 2013
GModelo USA, LLC 2012 - 2012
American Family Insurance 2010 - 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Coachable, Problem Solving, Self Starter, Data Analysis, Account Management, Marketing, Time Management, Sales, Management
Education
Madison Area Technical College 2015 — 2016
Post-baccalaureate program, Legal Assistant/Paralegal
University of Wisconsin-Madison 2012 — 2013
Bachelor of Science (B.S.), Psychology
University of Wisconsin-La Crosse 2008 — 2012
American Family Insurance January 2008 - Present
Country Insurance & Financial Services 2003 - 2005
Education
Loyola University Chicago 1979 — 1984
Bachelor's, Computer Science, Business Administration
Hometown Real Estate April 2011 - Present
No December 2005 - Present
American Family Insurance January 2008 - April 2011
ReMax Cornerstone January 2007 - January 2008
Porcayo & Associates Realty June 2006 - January 2007
Skills
Real Estate, Sellers, Property, Buyers, Condos, First Time Home Buyers, Referrals, Selling, Investment Properties, Investors, Insurance, Short Sales, Real Estate Transactions, REO, Foreclosures, Software Development, Brokerage, Commercial Real Estate, Relocation, Rentals, Residential Homes
Education
Loyola University of Chicago 1979 — 1984
Bachelor of Science (BS), Computer Science
American Family Insurance March 2014 - Present
American Family Insurance November 2010 - March 2014
American Family Insurance June 2009 - November 2010
American Family Insurance March 2006 - June 2009
Skills
General Insurance, Renters, Underwriting, Health Insurance, Workers Compensation, Employee Benefits, Strategic Financial..., Risk Management, Claim, Life Insurance, Business Analysis, Project Management, Visual Basic, Access Database, COBOL, DCM, SQL, Business Objects, Salesforce.com, Microsoft Office 2007, Incentive Programs, Bonus Programs, Commercial Lines, Property & Casualty..., Microsoft Office, Access, Insurance, Commercial Insurance
Education
University of Wisconsin-Madison 1989 — 1995
Bachelor of Arts (B.A.), Psychology
Madison Area Technical College 2002 — 2004
Associate's degree, AAS in Computer Information Systems – Programmer/Analyst
Wise Owl Auctions of Whitewater LLC January 2015 - Present
The Reinvintage Rose LLC December 2014 - Present
Wisconsin Picked March 2012 - Present
Flad Architects February 2011 - May 2013
American Family Insurance September 2010 - February 2011
Ray Kuehl & Associates Realty February 2008 - December 2010
Kraft Foods February 2006 - August 2007
Skills
AutoCAD, Revit, Project Planning, Construction, Architecture, Leadership, SketchUp, BIM, Microsoft Office, Submittals, CAD, Microsoft Excel, Architectural Drawings
Education
Madison Area Technical College 2008 — 2010
Assoicate in Applied Science, Architectural Technology
University of Wisconsin-Platteville 1995 — 2000
Bachelor of Science, Business
American Family Insurance October 2012 - Present
Quality Cellular Corporation January 2006 - September 2012
University of Wisconsin Survey Center November 2001 - June 2005
Times Printing Company August 1998 - April 2002
Skills
Project Management, Supervision, Creative Content..., Graphic Design, Digital Illustration, Commercial Photography, Web Design, HTML, CSS, Copywriting, Department Budgeting, Market Analysis, Media Buying, Contract Negotiation, Co-op Advertising, JavaScript, Microsoft Office, Adobe Creative Suite, Computer Maintenance, Software Installation, Computer Hardware..., Google Analytics, Google Adwords, Google Apps, Public Relations, Marketing
Education
Madison Area Technical College 2007 — 2010
Graphic Design
University of Wisconsin-Madison 2001 — 2005
BA, English
American Family Insurance March 2005 - Present
Skills
Sales, Sales Management, Customer Service, Property & Casualty..., Life Insurance
Education
Loras College 1999 — 2000
Bachelor of Education (B.Ed.), Elementary Education and Teaching
S&C Electric Company June 2012 - Present
Loyola University Chicago November 2011 - May 2014
Gendex August 2007 - November 2011
American Family Insurance August 2005 - August 2007
CALIBRE Systems, Inc, 2003 - 2005
Skills
Employee Relations, Human Resources, Interviews, Recruiting, Employee Benefits, New Hire Orientations, Personnel Management, Leadership, Management, Temporary Placement, Policy, Coaching, Team Building
Education
Loyola University of Chicago 2011 — 2014
Master of Business Administration (M.B.A.), Human Resources
University of Wisconsin-Madison - School of Business 1998 — 2003
Bachelor of Business Administration (BBA), Management and Humen Resources
Reuters/Ipsos August 2014 - Present
Wisconsin Department of Natural Resources (DNR) April 2013 - July 2014
www.livemusichome.com 2003 - 2011
Digisound Music, LLC March 2002 - December 2010
MadtownLounge.com 2008 - 2010
Sitel January 2005 - August 2005
TerraCom Internet Service and Solutions November 1999 - March 2002
American Family Insurance 1998 - 1999
OMNI/PRO Real Estate Services August 1993 - January 1996
Skills
Music, Music Industry, Marketing, Social Media, Recording, Music Production, Social Networking, Sound, Social Media Marketing, Entertainment, Event Planning, Blogging, Music Publishing, Web Development, Android Development, Video Production, Video Editing, Web Design, Public Speaking, Film, Facebook, Radio, Website Development, Time Management, Editing, WordPress, Public Relations, Photography, Digital Photography, Pro Tools, Photoshop, Online Marketing, Composition, Video
Education
Madison Area Technical College
IT Programmer/Analyst - Mobile Applications Development, Information Technology
Madison Area Technical College 1990 — 1992
Associate, Tourism/Recreation Marketing
American Family Insurance June 1988 - Present
Skills
Agile Methodologies, SQL, Requirements Analysis, XML, SDLC, Software Development, Requirements Gathering, Software Project..., DB2, SharePoint, Testing, Business Analysis, Process Improvement, Software Documentation, Project Management
Education
Madison Area Technical College 1986 — 1988
Associates Degree Programming, Information Technology
CUNA Mutual Group March 2015 - Present
Musicnotes.com October 2014 - March 2015
American Family Insurance September 2011 - October 2014
American Family Insurance August 2010 - September 2011
BizFilings September 2008 - August 2010
Conney Safety LLC June 2004 - January 2008
Knupp & Watson August 2002 - February 2004
Digital Age Development 2000 - August 2001
Skills
Web Analytics, Marketing, Graphic Design, E-commerce, Web Content Management, Content Strategy, SEO, Email Marketing, Advertising, Social Media Marketing, Online Advertising, Marketing Strategy, Social Media, Marketing Communications, Account Management, SEM, Online Marketing, Web Marketing, Direct Marketing, Integrated Marketing, Google Analytics, Digital Marketing, Copywriting, Web Project Management, Web Design, B2B, Omniture, Multi-channel Marketing, Analytics, Web Content, Strategy, User Experience, Management, Project Management, Leadership, Digital Strategy, Conversion Optimization, Strategic Planning, Usability
Education
University of Wisconsin-Madison 1991 — 1995
BA, Communication Arts - Radio, TV, Film
Madison Area Technical College 1997 — 1999
Associates Degree, Commercial Art
The Galaxy Restaurant July 2007 - Present
American Family Insurance December 2006 - September 2014
Skills
Westlaw, Legal Research, Litigation, Civil Litigation, Litigation Support, Document Drafting, Notary Public, Trials, Legal Writing, Legal Assistance, Mediation, Intellectual Property, Paralegals, Courts, Legal Documents
Education
Kent State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.7
Lorain County Community College
Associate's degree, Business Administration and Management, General, 3.4
The Paralegal Institute 2001 — 2002
Associate's degree, Paralegal Studies
QWANtify, Inc. November 2007 - February 2009
Beacon 2004 - 2007
Top Professionals January 2000 - December 2003
DHFS 1998 - 2003
American Family Insurance 1980 - 1985
Education
Madison Area Technical College
American Family Insurance Accounting and Computer DeptM and I Bank, Madison, WIJanuary 1979 - June 1984
Skills
Insurance, RUP, Requirements Analysis, SDLC, Requirements Gathering, Agile Project Management, Software Project..., Resource Management, Visio, Agile Methodologies, Process Improvement, Project Portfolio..., PMP, Business Analysis, PMO
Education
University of Wisconsin-Madison 2006 — 2007
Project Management Master Certificate
Madison Area Technical College 1985 — 1986
Associate of Science (A.S.) in Information Systems
University of the Punjab, Lahore 1976 — 1978
Master, Economics
Lahore College, Pakistan 1972 — 1976
BA, Economics and Statistics
The Body Shop at Home March 2006 - March 2009
CCAP 2001 - 2003
Berbee 1999 - 2001
American Family Insurance 1998 - 1999
Softmart 1996 - 1998
ETG 1996 - 1998
Education
Macalester College 1992 — 1996
Dean Health Plan, Inc. April 2014 - Present
Dean Health Plan January 2012 - March 2014
Badger Computer Consulting, Inc. September 1997 - December 2012
Dean Health System February 2010 - January 2012
American Family Insurance July 2002 - February 2010
Ameriprise Financial Services, Inc. October 1997 - December 2001
Prudential Financial October 1996 - September 1997
American Family Insurance July 1993 - October 1996
American Family Insurance May 1992 - December 1992
Skills
Data Modeling, Business Intelligence, Oracle, Business Analysis, Databases, PL/SQL, Data Integration, Data Warehouse..., Microsoft SQL Server, SharePoint, Software Project..., Requirements Analysis, Dimensional Modeling, Enterprise Architecture, Database Design, Visio, Requirements Gathering
Education
Informatica Training 2003 — 2003
Developer, Informatica
Madison Area Technical College 1988 — 1992
Associate, Computer Programming
American Family Insurance August 2012 - Present
American Family Insurance January 2010 - August 2012
American Family Insurance July 2001 - January 2010
American Family Insurance June 1997 - July 2001
Summit Credit Union 1982 - 1996
Skills
Performance Testing, Web Services
Education
Herzing University 2005 — 2009
Bachelor of Science, Information Technology
Madison Area Technical College 1992 — 1997
Associate, CIS
American Family Insurance UnderwriterAmerican Family Insurance1987 - 2008
Skills
Casualty, Customer Service, General Insurance, Insurance, Team Building, Leadership, Underwriting, Commercial Insurance, Marketing
Education
Luther College
Bachelor of Arts (B.A.), Business Administration and Management, General
American Family Insurance August 1981 - Present
American Family Insurance May 2002 - June 2006
Education
Madison Area Technical College
Office Management
Hwa Rang Do School of Jacksonville, FL January 2005 - Present
AAPC 2012 - 2014
American Family Insurance 2000 - 2005
Veterinary Clinics 1992 - 2000
Skills
•Inpatient &..., •3M Encoder / 3M..., •Medical Terminology, •ICD-9, CPT, HCPCS, Medical Coding, COBOL, Access, Software Documentation, Visio, Teaching, SharePoint, Invoicing, Healthcare Information..., Databases, Data Analysis, Analysis, Healthcare, Requirements Gathering, Process Improvement, Customer Service
Education
Career Step 2012 — 2012
Certificate of Graduation with Honors, Inpatient Outpatient Medical Billing and Coding
Madison Area Technical College
Associate of Science (A.S.), Computer Engineering
Michigan State University
Bachelor of Science (B.S.), Biology
Risk & Insurance Consultants July 2014 - Present
Franklin Street insurance January 2014 - July 2014
American Family Insurance 2009 - January 2014
Hub International November 2002 - October 2008
Scanlon Guerra Jacobsen Insurance Broker 2000 - 2002
USI Insurance Company 1999 - 2000
Skills
Property & Casualty..., Training, Leadership, Sales, Commercial Lines, Insurance, Marketing, New Business Development, Human Resources, Management, Microsoft Excel, Commercial Insurance, Brokers, Disability Insurance, Health Insurance, Workers Compensation
Education
Los Angeles Valley College
Theatrical Arts Major
American Family Insurance April 1987 - Present
Skills
Property & Casualty..., Casualty, Liability, Commercial Insurance, Insurance, General Insurance, Claim, Legal Liability, Commercial Lines, Claims Management, Umbrella Insurance, Subrogation, Underwriting, Term Life Insurance, Life Insurance, Property Damage, Workers Compensation, Professional Liability, Liability Analysis, Claims Handling, Inland Marine, Property Claims, Casualty Insurance
Education
Luther College 1978 — 1982
Bachelor of Arts (B.A.), Social Work
Red Arrow Production November 2014 - Present
Sonic Foundry June 2014 - Present
Penny4NASA November 2012 - Present
Woodman's Food Markets March 2011 - May 2014
American Family Insurance October 2010 - March 2011
Wisconsin Heights School District November 2009 - May 2010
Education
Madison Area Technical College 2006 — 2009
Associates, Computer Systems Administration Specialist
PPL EnergyPlus August 2011 - Present
Self Employed/Contract April 2009 - July 2011
Alliant Energy October 2006 - April 2009
FPL January 2002 - September 2007
Enron Energy Services January 2000 - December 2000
American Family Insurance August 1988 - December 1993
Skills
Predictive Analytics, Quantitative Analytics, Risk Management, Valuation, Management, Energy, Hedging, Marketing Strategy, Process Improvement, Financial Modeling, Sales, Business Analysis, Project Management, Program Management, Business Strategy, Econometrics, Business Process..., Contract Negotiation, Change Management, Leadership, Vendor Management, Predictive Modeling, Analysis, Strategy, Forecasting, Business Intelligence, Analytics, Energy Markets, VBA, SQL, SAS, Financial Analysis, Project Planning, Data Analysis
Education
Macalester College
Bachelor of Arts (B.A.), Economics/Mathematics Double Major
University of Wisconsin-Madison - School of Business
MBA, Finance/Investment Theory
Retired, Enjoy helping others March 2015 - Present
Beacon Hill Consulting Group January 2013 - December 2014
American Family Insurance March 2010 - May 2012
American Family Insurance 1999 - 2010
American Family Insurance January 1990 - 1999
Skills
RUP, SDLC, Insurance, Resource Management, PMO, Software Project..., Vendor Management, Business Analysis, MS Project, Process Improvement, Visio, Requirements Analysis, Agile Methodologies, SharePoint, Project Management, Change Management, Management, Requirements Gathering, Project Portfolio..., PMP
Education
University of Wisconsin-Madison Executive Education 2004 — 2005
Masters Certificate in Project Management, School of Business
Madison Area Technical College 1987 — 1989
Computer Programming Associate Degree, Computer Science
University of Wisconsin-Madison 1984 — 1987
Bachelor of Music Performance, Music History, Languages, Vocal Performance
Click Through Words 2003 - Present
YMCA of the Northwoods February 2013 - May 2014
Van Vreedes 2010 - 2012
RTownShopper.com December 2009 - June 2010
eBizResults, LLC 2009 - January 2010
American Family Insurance 2001 - 2003
Modern Business Technology 1999 - 2001
Inacom Information Systems 1998 - 1999
Auto Glass Specialists 1997 - 1998
New Horizons Computer Learning Center 1996 - 1997
Education
University of Wisconsin-Madison Division of Continuing Studies
Madison Area Technical College 2002 — 2003
Communications
University of Wisconsin-Madison 1991 — 1995
Psychology
American Family Insurance January 2003 - Present
Marvin A. Brustin, Ltd. September 1996 - January 2003
Moore & Maisel 1993 - 1996
Skills
Liability, Insurance, Litigation, Civil Litigation, Claim, Workers Compensation, Estate Planning, Employment Law, Personal Injury, Commercial Litigation, Legal Research, Insurance Law, Litigation Management, Legal Writing, Courts
Education
Loyola University Chicago School of Law 1987 — 1990
J.D.
Ripon College 1983 — 1987
B.A., Philosophy, Politics & Government
American Family Insurance June 2008 - September 2010
Education
Loyola University Chicago 2002 — 2003
Early Childhood Education
American Family Insurance 2014 - Present
Oakwood Village Continuing Care Retirement Communities 2013 - 2014
Capitol Lakes Retirement Community 2013 - 2013
Famous Footwear August 2008 - 2013
Nearshore Call Center Services June 2010 - August 2010
Madison Golf and Development Group, LLC October 2003 - March 2006
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Telemarketing, Outsourcing, Customer Experience, Technical Support, Employee Benefits, Troubleshooting, Team Management, Insurance, Health Insurance, Property & Casualty..., Microsoft Office, PowerPoint, Microsoft Word, Social Media, Time Management, Team Building, Call Centers, Inventory Management, Sales
Education
University of Wisconsin-Madison 2011 — 2013
Bachelor's Degree, Rehabilitation Psychology
Madison Area Technical College 2007 — 2011
Transfer program
Luther Prepatory School 2003 — 2007
High School Diploma
Genesis10 May 2015 - Present
United States Army Reserve June 2013 - Present
American Family Insurance July 2014 - May 2015
American Family Insurance May 2014 - July 2014
American Family Insurance August 2013 - May 2014
American Family Insurance February 2012 - August 2013
American Family Insurance September 2011 - February 2012
Target May 2011 - September 2011
American Family Insurance July 2010 - May 2011
Northwestern Mutual February 2010 - July 2010
Skills
Inventory Management, Logistics, Customer Service, life insurance, Strategic Thinking, Life Insurance, Leadership, Analysis, Team Leadership, Business Analysis, Process Improvement, Team Building, Teamwork, Team Management, Strategy, Insurance, Integration, Change Management, Management, Project Management, Business Process..., Hiring, Requirements Gathering, SDLC, Microsoft Office, Vendor Management
Education
Capella University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Luther College 2007 — 2011
BA, Business Management
Community Colleges May 2014 - Present
Community Colleges August 2009 - Present
Community Colleges August 2006 - Present
Community Colleges August 2004 - Present
Community Colleges June 2002 - Present
Community Colleges August 2001 - May 2013
American Family Insurance February 1998 - August 2006
SAM'S Club January 1995 - February 1998
Skills
Higher Education, Teaching, Public Speaking, Adult Education, Research, Student Affairs, Curriculum Development, Editing, Curriculum Design, Instructional Design, College Teaching, E-Learning, Distance Learning, University Teaching, Staff Development, Student Development, Academic Advising
Education
University of Northern Iowa 2004 — 2009
MA, Communications
Upper Iowa University 2000 — 2003
MA, Business
University of Northern Iowa 1996 — 1998
MA, Theatre
Luther College 1987 — 1992
BA, Interdisciplinary Public Communications, Speech, Theatre
American Family Insurance January 1994 - Present
Skills
CPC, PPC, Medicare, Health Insurance, Small Business, Customer Retention, Analytics, Claim, Insurance, Medicaid, Casualty, HIPAA, Medical Billing, Medical Terminology, Epic Systems, Long-term Care, Medical Records, CPT, Healthcare, Commercial Insurance, Claims Management, Managed Care, Term Life Insurance, ICD-9, Medical Coding, Healthcare Information..., Life Insurance, Property & Casualty..., Invoicing, Workers Compensation, Liability, Revenue Cycle, Umbrella Insurance, Hospitals, Disability Insurance
Education
Loretto Heights University 1978 — 1983
BSN, Nursing
Wisconsin Department of Transportation 2014 - Present
CUNA Mutual Group 2012 - 2014
American Family Insurance 2008 - 2012
U.S. Army 2001 - 2006
Skills
Active Directory, XP, Servers, Operating Systems, Symantec Antivirus, Symantec Security, Data Loss Prevention, File Integrity, Disk Encryption, Desktop Support, Software Installation, Windows 7, Computer Hardware, Troubleshooting, VPN, System Administration, Windows Server 2008, Windows Server, Network Administration, VMware, Documentation, SharePoint, Windows, Customer Service, Hardware, Security, Cisco, Outlook, Disaster Recovery, Problem Solving, Microsoft Office, TCP/IP, Call Center, Technical Training, Database Administration, Telephone Skills, Imaging, VoIP, Administration, SQL, Remedy, Customer Satisfaction, Windows Server 2003, Team Leadership, HTML, Virtualization, Excel, Testing, Windows XP, Technical Support
Education
Herzing University 2009 — 2012
Bachelor of Science Technology Management, IT Networking
Madison Area Technical College 2006 — 2008
Associate's degree, Computer Science
America's Choice Ins Agency June 1999 - Present
American Family Insurance July 1986 - July 1999
Pacific Wine September 1975 - January 1987
Education
Loyola University of Chicago 1967 — 1972
BS, Psychology
Travelers March 2015 - Present
Kansas City Royals August 1989 - August 2012
American Family Insurance January 1989 - March 2012
Kansas City Chiefs July 1998 - July 2011
Home Depot June 2000 - September 2005
Skills
Time Management, Teamwork, Social Media, Inventory Management, Organization, Retail, Social Networking, Team Leadership, Data Analysis, Research, Public Speaking, Negotiation, Event Planning, Microsoft Office, Microsoft Word, Data Entry, Leadership, Training, Customer Service, Cashiering, Fast Food, Estimating, Penpro, Mitchell, Audatex, Investigation, Insurance
Education
Longview Community College 2005 — 2005
Central Missouri State University 1982 — 1986
Business Teacher Education, 2.3
Simpson Strong-Tie March 2007 - Present
American Family Insurance 2004 - 2007
Hilti 1998 - 2004
Skills
Account Management, New Business Development, Key Account Management, Sales, Sales Management
Education
Loras College 1988 — 1992
Marketing
American Family Insurance Sr. Output Control AnalystAmerican Family InsuranceFebruary 1998 - Present
Skills
Autosys, CA-Scheduler, Workload Automation, Output Management, CA-View, DB2, Commercial Insurance, CICS, Property & Casualty..., Insurance, Health Insurance, Claim, General Insurance, Leadership, Business Analysis, SDLC, Project Management
Education
Madison Area Technical College
Computer Operations, I/T
Morine Park Technical College
Computer Programming Degree, I/T Programming
American Family Insurance January 2015 - Present
Madison College May 2014 - Present
Skills
Program Management, Grant Coordination, Grant Monitoring, Contract compliance, Website analysis, search engine..., Microsoft Office, Access, Spanish, Community Development, Public Speaking, Web Analytics, Program Development, Contract Management, SEO, Advertising, Public Relations, Community Outreach, Case Managment, Dreamweaver, Social Media Marketing, Social Media, Case Management, Press Releases, Nonprofits, Copywriting, Copy Editing, Web Editing, Web Content Management, Marketing, Digital Marketing
Education
Madison Area Technical College 2012 — 2013
Social Media Certificate, Marketing
St. Olaf College 1999 — 2002
Bachelor of Arts (B.A.), Political Science
American Family Insurance 1999 - Present
Skills
Insurance, Leadership, Process Improvement, Customer Service, Training, PowerPoint, Property & Casualty..., Outlook, Microsoft Office, Sales, Vendor Management, SDLC, Visio
Education
Madison Area Technical College 1999 — 2001
Associate's degree
American Family Insurance January 2001 - December 2014
SPR April 1998 - January 2001
John Deere Credit August 1990 - April 1998
Central Life Assurance Company November 1988 - August 1990
Swiss Colony Retail Brands August 1987 - November 1988
Highland Community College in northwest Illinois May 1985 - August 1987
Education
University of Wisconsin-Madison 2007 — 2008
Masters Certificate in Project Management, Project Management, 4
Madison Area Technical College 2001 — 2003
Computer Information Systems - Web Programming Advanced Technical Certificate, Computer Science, 4.0
University of Wisconsin-Whitewater 1980 — 1985
Bachelor's Degree, Management Computer Systems
American Family Insurance January 2014 - Present
American Family Insurance June 2014 - Present
American Family Insurance August 2013 - June 2014
American Family Insurance June 2005 - January 2014
American Family Insurance September 2011 - January 2013
American Family Insurance November 2006 - September 2007
American Family Insurance January 1999 - November 2006
American Family Insurance June 1997 - January 1999
Skills
Strategic Planning, Leadership, Test Management, Program Management, Resource Management, Process Improvement, Business Partner..., Change and Transition, Business Analysis, Requirements Gathering, Agile Methodologies, SDLC
Education
Madison Area Technical College 1995 — 1997
Associate of Science (A.S.), Computer Programming
Madison Business College 1988 — 1990
Associate's Degree, Accounting
Cassville High School