American Family Insurance
Industry: Insurance company
DescriptionAmerican Family Insurance, also abbreviated as AmFam, is a private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products. Headquarters: Madison, Wisconsin, United States CEO: Jack Salzwedel (1 Nov 2011–) Number of employees: 11,307 (2017) Founder: Herman Wittwer Founded: 3 October 1927 Subsidiaries: Networked Insights, American Family Brokerage Inc,
American Family Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Family Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Family Insurance Salaries. You can even request information on how much does American Family Insurance pay if you want to. Learn about salaries, pros and cons of working for American Family Insurance directly from the past employees.
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6,105 American Family Insurance employees in database. Find out everything there's to know about American Family Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Family Insurance Employees
Metro Market May 2014 - Present
Schoenstatt Sisters of Mary 2000 - Present
Costco November 2013 - December 2013
American Family Insurance March 1980 - December 2012
Skills
Customer Satisfaction, Time Management, Customer Experience, Call Centers, Leadership, Team Building, Negotiation, Team Leadership, Training, Coaching, Customer Service, Customer Oriented, Problem Solving, Conflict Resolution, Bilingual, Human Resources, Marketing, Insurance, Sales, Process Improvement
Education
Madison Area Technical College
West High School
Morgridge Institute for Research May 2015 - Present
Swoop Search October 2014 - April 2015
American Family Insurance June 2013 - October 2014
NEC September 2012 - January 2013
Maverick Software Consulting February 2012 - August 2012
UW-Madison Dept of Agronomy August 2011 - December 2011
School Specialty, Inc. May 2011 - August 2011
Skills
Java, C++, C, C#, SQL, Japanese, Spanish, Eclipse, ASP.NET, HTML/XML, Visual Studio, Intermediate Japanese, Unix, Matlab, Android Development, Web Development, Android, Python, Selenium, XML, REST, Software Development, Mobile Applications, Testing, JavaScript, MySQL, Visual Basic, PHP, written Spanish, Written German, Scheme, Nexj, HTML, CSS, Databases
Education
Madison Area Technical College 2013 — 2014
PHP & MYSQL Programming-Internet Developer Certificate
University of Wisconsin-Madison 2008 — 2013
Bachelor of Science (B.S.), Mathematics and Computer Science
American Family Insurance September 2014 - Present
American Family Insurance April 2010 - July 2014
American Family Insurance 2003 - June 2010
American Family Insurance 2000 - 2003
American Family Insurance September 1990 - 2000
Employer's Health 1984 - 1990
Skills
Property & Casualty..., Project Management, Life Insurance, Business Analysis, Oracle, Requirements Analysis, Term Life Insurance, Enterprise Architecture, Software Development, IT Management, Leadership, Call Center, Health Insurance, Agile Methodologies, Casualty, CRM, Workers Compensation, Commercial Lines, Business Process..., Insurance, Sales, SOA, Team Building, Underwriting, Resource Management, Agile Project Management, Change Management, Process Improvement, Requirements Gathering, Umbrella Insurance, Team Leadership, SDLC, Fixed Annuities, SharePoint, Vendor Management, Software Project..., RUP, Liability, Visio, Program Management, Strategic Planning, Customer Service, IT Strategy, Commercial Insurance, General Insurance, MS Project, Claim, DB2, Advertising
Education
University of Wisconsin-Madison - School of Business
Master's Certificate, Project Management
Professional Management Institute
Certification, Project Management
Upper Iowa University 1986 — 1989
Bachelor, Business Administration
Madison Area Technical College 1979 — 1981
Associate, Data Processing
American Family Insurance September 2014 - Present
Telephone & Data Systems Inc. June 2013 - September 2013
Skills
Active Directory, Troubleshooting, System Administration, Windows, Information Technology, Remote Desktop, Program Management, Customer Service, HTML, Workstations, Help Desk Support, Microsoft Office, Operating Systems
Education
Madison Area Technical College 2012 — 2014
Associate's Degree, IT-Computer Systems Administration
University of Wisconsin-Milwaukee 2007 — 2011
Bachelor of Arts (BA), Political Science
Madison Memorial High School
Whyte Hirschboeck Dudek S.C. September 2011 - Present
PcBodyshop August 2012 - Present
American Family Insurance June 2011 - September 2011
Tunstall Americas August 2006 - August 2009
Skills
Active Directory, Windows 7, Microsoft Office, Troubleshooting, Management, Technical Support, XP, Computer Hardware, Cisco Call Manager, Windows Server, Help Desk Support, IIS, VMware ESX, Customer Service, Visio, DHCP, Printers, Computer Repair, Computer Diagnostics, Teamwork, Symantec Antivirus, Software Documentation, Networking, Windows, Citrix, Windows XP Pro, System Administration, Microsoft Exchange, Network Administration, Virus Removal, Laptops, Outlook, Servers, Cisco Technologies, Dell Computers, Remote Desktop, Antivirus, Server Administration, Workstations, Hardware Support, Training, Windows Vista, Access, Blackberry Enterprise..., Microsoft SQL Server, SharePoint, Windows XP, Integration, Databases, Visual Basic
Education
Madison Area Technical College 2014 — 2016
Associate's Degree, Network Security Specialist
University of Phoenix 2009 — 2011
BSIT/Telecommunications and Networking University of Phoenix., Computer Science, 3.06
Universidad Automona de Santo Domingo UASD 1996 — 2002
Ingeniero en Sistemas de Informacion
American Family Insurance March 2015 - Present
UROn Concept Salon June 2013 - Present
francesca’s® February 2014 - September 2014
Arbonne International LLC 2014 - 2014
Serenity Salon & Day Spa February 2008 - June 2013
Skills
Hair Cutting, Hair Color, Hair Care, Curly Hair, Training, Precision Haircutting, Hair Removal, Hair, Communication, Team Leadership, AVEDA, Positivity, Futurism, Includer, Empathy, Fresh Ideas, Hair Straightening, Razor Cutting, Keratin Treatment, Updos, Cuts, Corrective Color, Waxing, Merchandising, Fashion, Customer Service, Retail, Styling, Retail Sales, Visual Merchandising, Social Networking, Management, Social Media, Leadership, Beauty Industry, Microsoft Word, Microsoft Office, Time Management, Marketing, Small Business, Customer Satisfaction
Education
Madison Area Technical College 2013 — 2015
Associate's Degree, Fashion Merchandising, A
Regency Beauty Institute 2005 — 2006
Cosmetology/Barbering/Nail Services, Cosmetology/Cosmetologist, Manager
Sun Prairie High School 1999 — 2003
Aveda Education
Advanced Education
TDS Telecommunications Corp. June 2015 - Present
State Bank of Cross Plains September 2014 - May 2015
USDA August 2014 - September 2014
QBE North America August 2013 - July 2014
Dean Health Plan, Inc. March 2013 - August 2013
American Family Insurance March 2011 - March 2013
Allstate March 2009 - March 2011
Skills
Claim, Property & Casualty..., Health Insurance, Insurance, General Insurance, Liability, Commercial Insurance, Casualty, Customer Service, Policy, Claims Management, Liability Analysis, Claim Investigation, Legal Liability, Subrogation, Microsoft Office
Education
Madison Area Technical College
Associate of Arts and Sciences (AAS), IT Systems Administration
American Family Insurance February 2015 - Present
American Family Insurance November 2012 - February 2015
Complete Mobile Dentistry November 2011 - December 2012
Whyte Hirschboeck Dudek S.C. June 2010 - December 2011
BMO Harris Bank November 2008 - July 2010
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Marketing Communications, Microsoft Word, Administrative..., Outlook, Public Speaking, Sales, Social Networking, Strategic Planning, Human Resources, Training, Budgets, Leadership, Marketing Strategy, Sales Management, Event Planning, New Business Development, Negotiation, Teamwork, Recruiting, Team Building, Time Management, Interviews
Education
Herzing University 2009 — 2011
B.S., Human Resources Management
Madison Area Technical College 2007 — 2008
Liberal Arts Transfer
American Family Insurance July 2015 - Present
Generac Power Systems May 2014 - July 2015
88 Underground June 2014 - August 2014
Rock River Pizza Company April 2013 - June 2014
Jefferson Mid-State Auto Auction January 2014 - March 2014
Immanuel United Methodist Church July 2008 - December 2013
Educational Assessment Services, Inc. July 2013 - September 2013
Lindt & Sprungli October 2012 - April 2013
Pacific Sunwear January 2012 - September 2012
Hi-way Harry's January 2012 - April 2012
Skills
Entertainment, Theatre, Social Media, Event Planning, Facebook, Interviews, Sales Management, Hiring Practices, Recruiting, Volunteering, Cash Handling Experience, Cashiering, Business Travel, Online Communications, Organization, Visual Merchandising, Determination, Store Operations, Customer Service, Fitting, Food, Denim, Merchandising, Retail, Sales, Inventory Management, PowerPoint, Window Displays, Retail Sales, New Store Development, Cash Register, Shrinkage, Inventory Control, Driving Results, New Store Openings, Assortment, Store Management, Teamwork, Outlook, Data Entry, Apparel, Customer Satisfaction, Loss Prevention, Microsoft Excel, Trend Forecasting, Fashion, Microsoft Office, Planograms, Styling, POS
Education
University of Wisconsin-Whitewater 2014 — 2015
Bachelor's degree, General Business, Finance
Madison Area Technical College 2013 — 2013
Associate of Arts (AA), High Honors, Liberal Arts
University of Wisconsin-Madison 2010 — 2011
General Studies
Jefferson High School 2006 — 2010
H.S. Diploma, Advanced Placement, Spanish, Music, Business
American Family Insurance May 2014 - Present
Kimberly A. Blanchette: Author-Public Speaker-Artist August 2006 - Present
Pickle Barrel Press October 2010 - Present
Stephen E. Wright Agency May 1997 - January 2014
Skills
Insurance, Life Insurance, Customer Service, Business Insurance, Sales, Editing, Marketing, Public Speaking, Advertising, Time Management, Publishing, Social Media, Web Design, Photography, Press Releases, Brochures, Team Building, Employee Training
Education
IIAW and American Family Insurance 2000 — 2004
Licensed Intermediary, Property & Casualty, Health & Life
Madison Area Technical College 1995 — 1997
Associate, Accounting
American Family Insurance May 2012 - April 2014
American Family Insurance March 2011 - May 2012
U.S. Cellular January 2010 - March 2011
U.S. Cellular January 2007 - January 2010
Skills
Serving Others, Typing, Outstanding..., Time Management, Organizational..., Customer Service, Microsoft Word, Licensed Property &..., Intellectual Property
Education
Madison Area Technical College 2012 — 2014
Associate's degree, Business Administration and Management, General, A/B
Kaplan College
West High School
Diploma
American Family Insurance December 2012 - Present
American Family Insurance December 2008 - December 2012
American Family Insurance June 2003 - December 2008
Evco Plastics 1998 - 2003
Goodyear Tire & Rubber Company 1993 - 1998
Skills
Supplier Management, Quality Management, Balanced Scorecard, Procurement, Lean Manufacturing, Sourcing, Contract Management, SLA, Contract Negotiation, Strategic Sourcing, Negotiation, KPI, Purchasing, Budgeting, Dashboards, Customer Relations, Process Improvement, Planning, Change Management, Cross-functional Team..., Business Process..., Problem Solving, Supply Chain Management, Team Building, Risk Management, Metrics, Operations Management, Quality Assurance, Project Planning, Customer Service, Performance Management, Compliance, Mentoring, Vendor Management, Business Analysis, Supply Management, Manufacturing, Project Management, Product Development, Analysis, Six Sigma
Education
University of Wisconsin-Madison - School of Business 2004 — 2010
Certificates
Madison Area Technical College 1988 — 1990
Associate, Applied Science
American Family Insurance June 1990 - Present
Astronautics Corporation September 1988 - September 1989
Skills
Autosys, CA7, CA11, CA Unicenter NSM, Customer Service, Desktop Environment, Insurance, ITIL Certified, Process Improvement, Linux, Unix, Windows, Photography, Photoshop, JIL, Portrait Photography, Landscape Photography, Networking, Testing, Enterprise Software, Visio, JCL, SDLC, SharePoint, Software Documentation, Requirements Gathering, Enterprise Architecture, Business Analysis, Vendor Management
Education
Madison Area Technical College 1988 — 1990
Associate, Computer Operations
Zions Bancorporation April 2014 - Present
American Family Insurance June 1988 - April 2014
Skills
ESB, SOA, SOAP, XML, SoapUI, WSDL, Web Services, REST, WebSphere MQ, JMS, BPEL, Integration Architecture, Integration, Enterprise Software, Middleware, JBoss Application Server, WebSphere Application..., Websphere, Weblogic, Vendor Management, Java Enterprise Edition, DB2, Enterprise Architecture, Ant, Spring, SDLC, WebSphere, Spring Framework, WebLogic
Education
Madison Area Technical College
Associate's degree, Computer Programming
Ramapo College of NJ
Treysta on the Water December 2014 - Present
American Family Insurance November 2014 - Present
Madison Avenue Worldwide LLC January 2010 - June 2014
F&F Home Construction / F&F Properties October 1999 - March 2010
Suttle-Straus October 2008 - January 2010
Penda Corporation May 2000 - September 2001
Skills
Advertising, Marketing, Property Management, Account Management, Market Planning, Marketing Strategy, Public Relations, Event Planning, Creative Problem Solving, Marketing Communications, Multi Tasking, New Hire Training, Sales, Social Media Marketing, Social Media, Strategic Planning, Integrated Marketing, Media Planning, Operational Efficiency, Cost Efficiency, Creative Concept Design, Client Relations Skills, Financial Analysis, Accounting, Website Development
Education
Madison Area Technical College 1986 — 1988
Associate's Degree, Accounting and Finance
American Family Insurance January 2014 - Present
Demco Interiors March 2011 - January 2014
DEMCO, Inc. July 2004 - January 2014
Wilde East Towne Honda July 2013 - September 2013
Cornett Homes, LLC. June 2008 - July 2008
Skills
Adobe Creative Suite, Microsoft Office, Customer Service, Microsoft Word, Social Media, Microsoft Excel, Outlook, PowerPoint, Event Planning, Project Management, Public Speaking
Education
Madison Area Technical College 2005 — 2011
Associates Degree in Interior Design
De Forest Area High School 2002 — 2005
Associate of Applied Arts, Interior Design
Dirk Topham, Creative Photographer OwnerTopham PhotographyApril 2007 - April 2012
American Family Insurance April 1991 - April 2007
Skills
Photography, Digital Photography, Social Networking, Digital Marketing, Adobe Acrobat, Logo Design, Art, Social Media Marketing, Email Marketing, Editing, Marketing Strategy, Brand Development, Microsoft Office, Digital Media, Graphic Design, Illustrator, Brochures, Social Media, Creative Direction, Online Marketing, Web Design, Adobe Creative Suite, Newsletters, Photoshop, Public Relations, Advertising, Copywriting, Interior Design, Music, Online Advertising, Multimedia, Marketing Communications, Publishing, Content Management, Magazines, Editorial, Mac, WordPress, Facebook, InDesign, Blogging, Entrepreneurship, Digital Strategy, Dreamweaver, Corporate Identity, Video
Education
Madison Area Technical College 1975 — 1977
Associate of Arts (A.A.), Design and Visual Communications
Allscripts May 2013 - Present
Software Guidance & Assistance November 2012 - May 2013
IT Convergence December 2011 - November 2012
IT Convergence July 2006 - November 2012
Clifton Gunderson November 2005 - May 2006
TEKsystems January 2005 - July 2005
Full Tilt DJ & Photography December 1990 - June 2005
American Family Insurance December 2004 - April 2005
TDS Telecommunications Corp. December 1999 - November 2004
University of Wisconsin-Madison May 2000 - August 2002
Skills
Project Management, Oracle, Windows, Operating Systems, Internet Explorer, SQL, Linux, SharePoint, Team Leadership, Change Management, Project Planning, MS Project, Access, Microsoft Office, Team Building, IT Management, Customer Service, Troubleshooting, Management, Telecommunications, Software Project..., Training, Program Management, IT Service Management, Project Delivery, Service Delivery, PMO set-up, Data Center, Security, System Administration
Education
Hillsborough Community College 2010 — 2014
AA, Business, 4.0 GPA
Madison Area Technical College 1992 — 1994
Business Mid-Management
Madison Media Institude 1989 — 1990
Techincal, TV / Radio Broadcasting, 3.67 GPA
CUNA Mutual Group November 2012 - Present
American Family Insurance May 1999 - May 2012
American Family Insurance June 1990 - May 1999
Skills
Enterprise Software, Web Services, Agile Methodologies, Windows 7
Education
Madison Area Technical College 1988 — 1990
Associate Degree In Programming
Punjab University, Chandigarh
Bachelor's degree
Punjab University, Chandigarh
Bachelors in Education
American Family Insurance June 2012 - Present
American Family Insurance January 2011 - June 2012
American Family Insurance September 2006 - January 2011
American Family Insurance November 2000 - September 2006
American Family Insurance September 1999 - November 2000
TEK Systems February 1999 - September 1999
Cummins Allison June 1996 - June 1999
Domino's Pizza April 1994 - May 1996
RadioShack September 1993 - September 1995
United States Air Force September 1989 - September 1993
Skills
Service Virtualization, CA Service..., Performance Testing, Test Automation, JIRA, Splunk, Performance Testing..., CA Application Test, CA DevTest, iTKO LISA, Testing Tools, Testing, JavaScript, HTML scripting, Software Quality..., Web Services, SDLC, Agile Methodologies, Regression Testing, System Testing
Education
University of Wisconsin-Madison - School of Business 2005 — 2008
Certificate, Project Management
Madison Area Technical College 1999 — 2002
AS, Computer Networking
Athens Technical College 1994 — 1996
AS, Electronics
WISCONSIN DEPT. OF CHILDREN AND FAMILIES, BUREAU OF INFORMATION TECHNOLOGY February 2015 - Present
Bureau of Technology Management, Wisconsin Dept. of Corrections January 2012 - February 2015
Duluth Trading Company March 2008 - May 2011
Duluth Trading Company November 2006 - March 2008
Parris Consulting Services March 2002 - November 2006
American Family Insurance 1999 - 2002
Skills
Windows Server, Active Directory, HTML, Outlook, SharePoint, Troubleshooting, Network Administration, Call Center, DHCP, Servers, Network Security, Citrix, Windows 7, Windows, Server Administration, SEO, Call Centers, Hardware, Firewalls, Microsoft Exchange, Technical Support, VMware
Education
AmFam University
Computer Science
Development Dimensions International
Customer Service
Herzing University-Madison
Computer Science
Madison Area Technical College
Marketing
New Horizons Computer Training Center
Computer Science
TechSkills
CISCO CCNA Training
The University of North Dakota
Business Management
University of Wisconsin Extension
Business Management
CURTIS C LOCKOUTS LLC September 2003 - Present
American Family Insurance April 1998 - Present
American Family Insurance April 1998 - Present
UW WHITEWATER & DANE COUNTY November 1995 - May 2000
Skills
RL (REGEISTERED..., Residential Homes, Sales, Customer Service, Condos, Marketing
Education
Madison Area Technical College 1989 — 1994
Associate's degree, Criminal Justice/Police Science
The Urban League of Greater Madison February 2011 - April 2014
Thoreau House Group Home February 2009 - February 2011
American Family Insurance 2008 - 2008
American Family Insurance 2007 - 2007
American Family Insurance 2006 - 2006
American Family Insurance 2005 - 2005
Skills
Workshop Facilitation, Program Facilitation, Project Management, Microsoft Office, Accounting, Team Leadership, Strategic Leadership, Crisis Management, Human Relationship, Professional...
Education
Madison Area Technical College 2010 — 2011
Bachelor's degree, Accounting
University of Wisconsin-Madison 2004 — 2009
BS, Consumer Science- Consumer Affairs in Business
American Family Insurance May 2014 - Present
Pepsi-Cola of Madison May 2012 - May 2014
Department of Corrections September 2013 - December 2013
Skills
Subpoenas, Garnishments, Contract Management, Non-disclosure..., Legal Research, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Networking, Customer Service, Teamwork
Education
Madison Area Technical College 2014 — 2015
Certificate, Paralegal Studies
University of Wisconsin-Madison
Bachelor of Arts (B.A.), Legal Studies and Criminal Justice
American Family Insurance February 2009 - Present
Beaver Dam Rotary February 2009 - Present
American Family Insurance Co. February 1994 - Present
Beaver Dam Rotary 2009 - 2015
American Family Insurance 1992 - 2014
Wisconsin Builders Association January 1990 - February 1992
Skills
Property & Casualty..., Commercial Insurance, Insurance, Umbrella Insurance, Life Insurance, General Insurance, Health Insurance, Fixed Annuities, Workers Compensation, Liability, Underwriting, Casualty, Commercial Lines, Disability Insurance, Term Life Insurance, Legal Liability, Casualty Insurance
Education
Madison Area Technical College
Associate’s Degree
Newark element14 July 2015 - Present
Newark element14 October 2012 - July 2015
Newark InOne May 2006 - October 2012
Premier Farnell March 1997 - May 2006
Newark Electronics August 1992 - April 1997
Newark Electronics August 1992 - August 1992
Newark Electronics March 1990 - August 1992
American Family Insurance 1988 - 1990
American Family Insurance 1987 - 1988
Skills
Disaster Recovery, IBM iSeries, Unix, System Administration, OS/400, Operating Systems, Cross-functional Team..., Databases, Troubleshooting, Programming, Change Management, WebSphere MQ, Servers, Windows Server, Netbackup, HMC, Systems Analysis, ITIL, Windows, Security, Data Center, BRMS, SQL, Solaris, VMware, Technical Support, Program Management, Hardware, Software Documentation, DNS, Software Development, Requirements Analysis, Oracle, AS400, iSeries, Aldon LM(i), MIMIX, Robot Schedule, Technical Documentation, Problem Analysis, IT Management, Integration, High Availability, Mainframe, FTP, Websphere, Management, Leadership, Team Management, IBM AS/400
Education
Madison Area Technical College 1988 — 1990
Associate's Degree, Data Processing - Computer Programming
University of Wisconsin-Madison 1979 — 1984
Bachelor's Degree, Meteorology
Madison East High School 1975 — 1979
High School, General Studies
Wisconsin Department of Transportation March 2015 - Present
American Family Insurance May 2010 - Present
American Family Insurance July 2000 - May 2010
Skills
Penetration Testing, Vulnerability Management, DLP, CEH, Antivirus, Information Security, Computer Security, Network Security, Vulnerability Assessment, Application Security
Education
Herzing College 1999 — 2002
Madison Area Technical College
UW Health August 2014 - Present
American Family Insurance June 2011 - Present
Lands End 2007 - Present
Lands' End November 2013 - Present
Dean Health Plan, Inc. May 2014 - August 2014
Kraemer Brothers April 2008 - April 2009
Sauk County 1988 - 2006
Skills
Workers Compensation, Outlook, Microsoft Excel, Microsoft Office, Customer Service, Insurance, Software Documentation, Microsoft Word, Time Management, PowerPoint, Employee Relations, Training, Inventory Management, Team Leadership, Public Speaking, Team Building, Event Planning, Strategic Planning
Education
Madison Area Technical College 1986 — 1988
Associate, Applied Science
Uw Sauk County
certificate, Beginning Spanish
American Family Insurance December 2013 - Present
Hy-Vee May 2012 - Present
Spherion--American family November 2012 - December 2013
Spherion--American Family Ins. July 2012 - November 2012
Hy-vee October 2011 - June 2012
Vons March 2011 - September 2011
Vons December 2008 - September 2011
Adecco-Cardinal Health August 2008 - October 2008
Carrie Ezzell Daycare June 1999 - July 2008
Workforce Development Board of South Central Wisconsin February 2008 - May 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Teamwork, Software Documentation, Access, Outlook, Filing, Cashiering, QuickBooks, Fax, Microsoft Word, Word, Excel, PowerPoint, Printers, Scanners, Office Equipment, Microsoft Office, Windows, Dreamweaver, Adobe Acrobat, XP, Writing, Internet Explorer, Bookkeeping, Organizing, Cash Handling, Problem Solving, Social Networking, 10 Key, Note Taking
Education
Upper Iowa University 2009 — 2010
Bachelor of Science, Business Administration
Madison Area Technical College 2004 — 2008
Associate of Science, Administrative Assistant
University of Wisconsin-Whitewater 2001 — 2004
Associate of Arts, Liberal Arts
American Family Insurance May 2015 - Present
American Family Insurance September 2013 - May 2015
American Family Insurance September 2001 - September 2013
American Family Insurance September 2000 - September 2001
Skills
Software Configuration..., Software Development, Software Design, Software Installation, Technical Support, Collaborative Problem..., Strategic Planning, Project Planning, Project Management, Technical Writing, Software Documentation, Team Leadership, Risk Assessment, Incident Management, Customer Service, IT Service Management
Education
Madison Area Technical College 2009 — 2011
Associate of Science (AS), General Coursework in Associate of Science program
University of Wisconsin-Madison
Course: Project Management for IT
American Family Insurance June 2015 - Present
Dean Health Plan, Inc. October 2014 - May 2015
Spherion Staffing February 2013 - March 2014
US Cellular-Answer Wireless July 2007 - November 2012
Bank of America January 2006 - May 2007
CheckFree Investment Services January 2004 - November 2005
Skills
Customer Service, Online Help, Smartphones, Internet Banking, Microsoft Word, Microsoft Excel, Small Business, Health Insurance, Sales, Collections, Call Centers, Outlook, Financial Services, Payments, Microsoft Office, Telephone Skills
Education
Madison Area Technical College 1998 — 2000
Associate's degree, Accounting and Business/Management, 3.6
American Family Insurance January 1991 - Present
American Family Insurance May 1984 - Present
American Family Insurance 1984 - 2014
American Family Insurance 1984 - 2012
Skills
Team Building, System Testing, Test Management, QA in an Agile world, Trained in Agile..., Guidewire PolicyCenter, Emotional intelligence, Supervisory management, Project Manager, Leadership, Requirements Gathering, Software Requirements, System Requirements, Team Leadership, Negotiation, Remaining calm in a..., System Specification, Celebrations, Data Integrity, Visio, Software Project..., Project Estimation, Project Coordination, Technology Integration, Proactive self-starter, Proactive Monitoring, Risk Analysis, iTKO LISA, Employee Engagement, Business Ideas, Quality Assurance, Vendor Management, Testing, Project Management, Scrum, Supervisory Management, Emotional Intelligence, Business Analysis, Property & Casualty..., Insurance, RUP
Education
Madison Area Technical College 1996 — 2010
Madison Area Technical College
Hausmann-Johnson Insurance July 2013 - Present
American Family Insurance 2011 - July 2013
Professional Insurance Programs, Inc. 2010 - 2011
Skills
Commercial Lines..., Insurance Brokerage, Insurance, Claims Handling, Administrative..., Property & Casualty...
Education
Madison Area Technical College 2007 — 2010
Associate's degree, Business Administration and Management, General
Kaplan Professional July 2013 - October 2013
American Family Insurance May 1999 - May 2012
Skills
Testing, Agile Methodologies, JIRA, Selenium, Selenium WebDriver, Test Automation, Performance Testing, Test Cases, Test Planning, QALoad, iTKO LISA, SoapUI, DB2, Oracle, SQL, MySQL, JavaScript, Programming, Lotus Notes, C++, COBOLII, JCL, Waterfall, Guidewire, Java
Education
Madison Area Technical College 1992 — 1994
Associate in Applied Science, Computer Information Systems - Programmer Analyst
American Family Insurance October 2013 - Present
Wisconsin Physicians Service Insurance Corporation July 2008 - September 2013
Wisconsin Physicians Service Insurance Corporation October 2007 - July 2008
LTCI Partners, LLC June 2007 - August 2007
Wisconsin Physicians Service Insurance Corporation September 2004 - May 2007
Skills
Process Improvement, Business Analysis, Microsoft Office, Project Management, Microsoft Excel, Access, Health Insurance, Team Leadership, Team Building, Risk Management, Claim, Change Management, Software Documentation, Microsoft Word, Analysis, Outlook, SQL, Contract Negotiation, Purchasing
Education
Madison Area Technical College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Business Management
American Family Insurance March 2010 - Present
Beacon Consulting, Inc. June 2005 - March 2010
Phoenix Consulting, Inc August 1987 - June 2005
Skills
Adaptive Planning, Business Objects, COBOL, DB2, EssBase, FoxPro, JCL, SAS, RPG, SQL, Visual Basic, Insurance, SharePoint, Business Analysis, Customer Service, Disaster Recovery, Process Improvement, Requirements Analysis, Project Management, Requirements Gathering, Software Development, Team Leadership, Visio, Software Project..., Tableau, Systems Analysis, SDLC
Education
University of Wisconsin-Madison - School of Business 2013 — 2014
Masters Certificate, Project Management
Madison Area Technical College 1980 — 2002
Multiple Assoc. + Others, IT & Engineering & Website Prog
American Family Insurance May 2004 - Present
American Family Insurance 2003 - 2004
American Family Insurance 1997 - 2003
Skills
Business Analytics, Insurance, Billing Process, Bookkeeping, Property & Casualty..., Outdoor Recreation, Electronic Payments, Payment Industry, Commercial Lines, Accounts Receivable, Journal Entries, Spreadsheets, Requirements Gathering, Deposits, Account Reconciliation
Education
University of Wisconsin-Madison
Project Management
Madison Area Technical College
Accounting
American Family Insurance August 2009 - Present
American Family Insurance December 1990 - August 2009
Skills
Property & Casualty..., Insurance, Negotiation, Change Management, Commercial Insurance, General Insurance, Liability, Claim, Health Insurance, Underwriting, Microsoft Word, Customer Service, Microsoft Excel, Sales, Employee Benefits, PowerPoint, Financial Analysis, Microsoft Office, Project Management, Advertising, Public Speaking, Risk Management
Education
Certifications 2009 — 2014
Current WI Property & Casualty Agent License
Madison Area Technical College 1987 — 1988
Marketing/Advertising
Dean Health Plan, Inc. August 2015 - Present
Telephone and Data Systems™ (TDS™) April 2013 - August 2015
Telephone and Data Systems™ (TDS™) February 2012 - April 2013
Madison Computer Works January 2011 - February 2012
Robert Half Technology December 2010 - January 2011
American Family Insurance February 2004 - September 2010
Skills
VMware, Active Directory, Windows Server, Cisco Technologies, Windows, Wireshark, Snort, Perl, Visio, ASA, Microsoft Office, Tcpdump, Ubuntu, Switches, Computer Hardware, Servers, Microsoft Exchange, VPN, SharePoint, Windows 7, Access, Security, Technical Support, Networking, Training
Education
Baker College 2011 — 2014
Bachelors, Information Technology and Security
Madison Area Technical College 2008 — 2010
Associates of Applied Science, Network Security Specialist
American Family Insurance May 2014 - Present
American Family Insurance October 2010 - May 2014
American Family Insurance June 2010 - October 2010
Skills
General Insurance, Insurance, Property & Casualty..., Visio, Claim, Microsoft Excel, Health Insurance, SDLC, Casualty, Commercial Insurance, Risk Management, Liability, Reinsurance, Budgets, Analysis, Umbrella Insurance, Casualty Insurance, Reporting & Analysis, Access, SAS, Microsoft Office, Performance Measurement, Data Analysis, Online Research
Education
Madison Area Technical College 2006 — 2013
Associate's degree, Business Administration and Management, General
Central Florida Investments May 2013 - Present
Magic Land Painting & Decorating September 2011 - Present
Florida Soccer League March 2011 - May 2013
American Family Insurance September 2008 - July 2011
2008-WPS August 2008 - September 2009
American Family Insurance January 1999 - January 2001
Sitel Technology Services January 1998 - July 1999
Skills
Active Directory, Security, CISSP, Information Security, System Administration, Network Security, Computer Security, Enterprise Architecture, Networking, Information Technology
Education
Seminole State College Lake Mary, FL 2012 — 2014
Associate of Science (A.S.), Computer Science
Herzing University 2011 — 2011
(BSCSSE), Computer Science
Madison Area Technical College
IT, Computer Systems Administrator
Madison Area Technical College August 2011 - Present
Madison College February 2015 - Present
WEA Trust March 2014 - February 2015
American Family Insurance September 2012 - January 2014
WEA Trust January 2007 - September 2011
2006 - 2007 WEA Trust January 2006 - October 2007
2005 Assurant Health March 2003 - October 2005
Perot Systems (formerly CSRG, Inc January 2001 - January 2002
FlexBen Corporation January 2000 - January 2001
Dean Health Plan January 1995 - January 2000
Skills
Visio, Software Documentation, Business Analysis, Project Management, Training, Business Process..., Technical Writing, Quality Assurance, Analysis, Organizational..., SharePoint, Writing, Process Improvement, Leadership, Object Oriented Modeling, Requirements Gathering, Vendor Management, Microsoft Office, Requirements Analysis, Data Analysis, Documentation, Databases, Team Leadership, Business Process, Insurance, Project Planning, Program Management, SDLC, XML, Policy, Coaching, Performance Management, Team Building, Software Project..., Change Management, Access, Workshop Facilitation, Troubleshooting, Budgets, Business Requirements, Microsoft Excel, Instructional Design, Management, Salesforce Administrator
Education
Madison Area Technical College 2011 — 2013
IT Programmer/Analyst
Madison Area Technical College 2010 — 2013
IT Programmer/Analyst (Mobile Application)
Fort Atkinson High School
Accounting; French
American Family Insurance May 2009 - Present
American Family Insurance September 2000 - May 2009
Skills
SharePoint, Process Improvement, Customer Service, Microsoft Office, Leadership, Vendor Management, Windows, IT Management
Education
Madison Area Technical College 1987 — 1989
Associate's degree, Marketing
American Family Insurance January 1985 - Present
Education
Madison Area Technical College 1981 — 1983
American Family Insurance January 2010 - Present
American Family Insurance May 1997 - February 2010
Skills
Disaster Recovery, Mainframe, Storage, Storage Area Networks, VMware, NAS, Enterprise Architecture, Enterprise Software, Windows, Data Center, CDL, IBM TS3500, STK SL5500, STK L700, ADIC Scalar Series, Cisco Switches, CommVault Galaxy, Tivoli Storage Manager..., EMC Avamar, Oracle, Microsoft SQL Server, Crystal Reports, BMC Performance..., EMC Storage, DB2, ITIL, Cisco Technologies, Microsoft Exchange, Unix, Operating Systems, VMware ESX, JBoss Application Server, Netbackup
Education
UW Madison 1991 — 1992
Accounting
Madison Area Technical College 1992 — 1994
Accounting/Business Analytics
AmFamRe June 2014 - Present
American Family Insurance December 2011 - June 2014
American Family Insurance August 2009 - December 2011
Curves 2004 - February 2010
American Family Insurance December 2006 - 2009
American Family Insurance 2003 - 2006
American Family Insurance August 2002 - 2003
Associated Bank 1999 - 2002
Skills
Insurance, Call Center, Customer Service, Customer Satisfaction, Data Entry, Outlook, FrontPage, Sales, Microsoft Excel, Administrative..., Commercial Insurance, General Insurance, Microsoft Office, Call Centers, Property & Casualty..., Business Analysis
Education
Madison Area Technical College 1999 — 2002
Technical certificate, PC Troubleshooting/Microsoft Office
Watertown High School 1995 — 1999
General
American Family Insurance May 2012 - Present
American Family Insurance October 2002 - May 2012
The Bruce Company of WI, Inc. 1992 - 2002
Jon Lancaster Toyota Scion 1978 - 1991
Skills
Strategic Sourcing, Vendor Management, Proficient using UPS..., Sourcing, Process Improvement, Supply Management, Contract Management, Customer Service, Cross-functional Team..., Contract Negotiation, Insurance, Management, Leadership, Project Management, Purchasing, Team Building, Procurement, Business Process..., Change Management, Negotiation, Supply Chain Management, Budgets, PeopleSoft, Program Management, Forecasting, Supply Chain, Project Planning, Business Analysis, Inventory Management, Operations Management, Training, Customer Satisfaction
Education
Madison Area Technical College 1978 — 1980
American Family Insurance calims processorWPS2000 - 2003
Education
Madison Area Technical College 1998 — 2008
Madison Cosmetology College 1998 — 2000
O.H. Walker Insurance Agency April 2009 - Present
MetLife Financial Services January 2008 - April 2009
Sentry Insurance January 2005 - January 2008
MRI Sales Consultants of Charlotte July 1997 - February 2005
Wausau Insurance September 1991 - January 1995
American Family Insurance January 1989 - August 1991
American Family Insurance June 1978 - August 1989
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Sales, Life Insurance, Insurance, Customer Service, Employee Benefits, Universal Life, Small Business, Marketing, Disability Insurance, Negotiation, Sales Management, Homeowners, Account Management, Fixed Annuities
Education
Madison Area Technical College 1976 — 1978
Associate, Insurance
American Family Insurance January 2010 - Present
American Family Insurance December 2007 - February 2010
American Family Insurance September 2005 - December 2007
American Family Insurance April 2001 - September 2005
American Family Insurance March 2000 - April 2001
Skills
Sales, Strategic Communications, Management, Insurance, Quality Assurance, Strategic Planning, Public Relations, Project Management, Team Building, Leadership
Education
Madison Area Technical College 1998 — 2000
Business Management
Madison MATC
University of Wisconsin Extension- Cooperative Extension April 2013 - Present
Cummins Emission Soultions June 2012 - April 2013
American Family Insurance June 2010 - May 2012
State of Wisconsin March 2008 - April 2010
Madison Area Technical College August 2007 - March 2008
State of Wisconsin August 2006 - July 2007
Skills
Active Directory, Troubleshooting, Technical Support, Security, Networking, Windows, Hardware, Databases, Process Improvement, Laptops, Group Policy, Printers, Change Management, Outlook, Computer Hardware, Help Desk Support, Windows 7
Education
Madison Area Technical College
Assoc, Computer Systems Admin
University of Wisconsin-Milwaukee 1993 — 1998
Bachelors of Fine Arts, Film Production
American Family Insurance
Skills
Oracle, SQL
Education
Madison Area Technical College 1993 — 1996
American Family Insurance March 2015 - Present
American Family Insurance January 2013 - March 2015
American Family Insurance March 2010 - January 2013
American Family Insurance January 1997 - November 2011
American Family Insurance July 1995 - July 1997
Skills
WebSphere MQ, Scrum, Agile Methodologies, XML, SoapUI, SQL, SDLC, Integration, MyEclipse, FrontPage, SOA, Service Registry, IIS, Dreamweaver, HTML, ASP, Project Management, DB2, Oracle, JBoss Application Server, WSO2 ESB, Cape Clear ESB, WSDL, JavaScript, Rally, COBOL, Enterprise Architect, Harvest, CVS, Contribute, ESB
Education
Madison Area Technical College 1994 — 1997
Associate's degree, Information Technology
Sales August 2012 - December 2014
American Family Insurance January 1995 - August 2012
State of Wisconsin August 1992 - January 1995
CUNA Mutual Group January 1980 - August 1992
United States Marine Corps November 1975 - November 1978
Skills
Account Management, Management, Sales Management, Process Improvement, Customer Service, New Business Development, Sales, Insurance, Team Building, Budgets, Customer Satisfaction, Leadership, Selling, Sales Operations, Product Management, Direct Sales, Cold Calling, Sales Process
Education
University of Phoenix 2007 — 2009
Bachelor, Business Management
Madison Area Technical College 1997 — 1998
Internet Certificate, Internet Web Page Design
University of Wisconsin-Madison 1990 — 1992
Achieving Managerial Excellence, Management Principles
Madison Area Technical College 1985 — 1988
Business Mid-Management, Business Management and Accounting
Julianne McGill November 2008 - Present
American Family Insurance April 2004 - November 2008
American Family Insurance February 2001 - April 2004
Skills
Surveillance, Program Management, Business Continuity, Leadership, Training, Policy, Management, Customer Service, Vendor Management, Investigation
Education
Madison Area Technical College 1984 — 2005
Associate, Police Science
University of Wisconsin - Whitewater March 2013 - Present
American Family Insurance November 2005 - May 2012
Rock, Paper, Scissors!, LLC October 2003 - November 2005
Behling Law Office August 2001 - October 2003
SmallBytes, Inc. January 1990 - July 2001
Skills
Insurance, Process Improvement, ITIL, IT Management, Analysis, Human Resources, Change Management, Resource Management, Business Process..., Management, Project Planning
Education
University of Wisconsin-Whitewater 2014 — 2016
Bachelor's Degree, Business Administration and Management, General, Junior
Madison Area Technical College 2009 — 2013
Northern Michigan University 1983 — 1985
Advertising, Photography, Graphic Design
State of Wisconsin - DWD Tech SupportSoftmart1995 - 1996
American Family Insurance 1991 - 1993
Verex 1988 - 1989
ADTEC 1986 - 1987
Fellys 1800 FLOWERS 1982 - 1984
Education
Madison Area Technical College 1982 — 1984
Associate Degree, Photography
Stoughton High School 1978 — 1982
Diploma, General
Morgan Park High School 1976 — 1977
General
Alliant Energy February 2014 - Present
Alliant Energy January 2011 - Present
American Family Insurance August 2010 - February 2011
Covance Laboratories, Inc 1999 - August 2010
Stephan & Brady 1993 - 1999
Wisconsin Milk Marketing Board 1993 - 1996
South Central Wisconsin Housing 1992 - 1993
Skills
Visio, Access, Software Documentation, SharePoint, Outlook, Windows, Microsoft Office, Training
Education
Madison Area Technical College
Accounting
American Family Insurance June 1997 - Present
American Family Insurance 1997 - 2009
American Family Insurance 1997 - 2009
Trek Bicycle Corporation June 1995 - June 1997
USMC March 1989 - March 1995
Skills
Leadership, DB2, SDLC, Agile Methodologies, Spring, Web Services, Java Enterprise Edition, JBoss Application Server, SOA, HTML, JSP
Education
Herzing University-Madison 2011 — 2012
Madison Area Technical College 1995 — 1998
Associates, Computer Programming
American Family Insurance January 1998 - Present
Mortgage Guarantee Insurance Corporation January 1995 - December 1997
Skills
JBoss Application Server, SOAP, Java, J2EE Application..., JUnit, HTML, CXF, JSP, JDBC, Struts, JavaScript, SQL, Agile Methodologies, JMockit, MyEclipse, ESB, SoapUI, Oracle SQL, jQuery, Ant, JBoss, Web Services, Spring, Java Enterprise Edition, JMS, SOA, Eclipse, Websphere, CVS, Scrum, WebSphere MQ, Oracle, XML, WSDL, Application Architecture, Maven, C++, Delphi, Perl, Modern Standard Arabic, French, English, Egyptian Arabic, Git, iOS development, Spring Framework
Education
Madison Area Technical College 2014 — 2015
iPhone Applications Development Cert, Mobile Application Development, IOS development
University of Wisconsin-Milwaukee 1995 — 1998
Bachelor of Science (BS), Information Systems
University of Wisconsin-Milwaukee 1992 — 1995
Bachelor's degree, Finance, General
University of Wisconsin Madison Transportation Services December 2011 - July 2014
Kohl's September 2011 - January 2012
American Family Insurance June 2010 - September 2011
Lands' End March 1985 - January 2010
Lands' End March 1985 - January 2010
Education
Madison Area Technical College 1982 — 1984
Associate, Computer Programming
University of Wisconsin-Madison 1975 — 1981
Bachelors of Science, Landscape Architecture
CUNA Mutual Group May 2015 - Present
Dean Health Plan November 2007 - Present
Dean Health Plan December 2010 - April 2015
Sentry Insurance July 2007 - November 2007
American Family Insurance 1997 - 2007
Skills
Data Warehousing, Leadership, Software Development, Business Intelligence, Business Analysis, IT Strategy, Process Improvement, Business Objects, Data Analysis, SDLC, Microsoft SQL Server, Access, ETL, Requirements Gathering, Project Management, Visio
Education
University of Wisconsin-Madison 2005 — 2005
Master Certificate - Project Management
Madison Area Technical College 1990 — 1992
Associates, Mainframe Application Development
American Family Insurance February 2006 - Present
Abbott Laboratories May 1993 - February 2006
Education
Madison Area Technical College 1985 — 1987
Associate, Marketing
American Family Insurance November 2010 - Present
American Family Insurance November 2007 - November 2010
American Family Insurance April 2004 - November 2007
Skills
Insurance, Claim, New Business Development, Project Management, Process Improvement, Process Implementation, Customer Service, Data Analysis, Technical Presentations, Technical Demonstrations, Quality Assurance, Training, Coaching, Team Building, Leadership, Property & Casualty..., General Insurance, Strategic Planning, Customer Satisfaction, Liability, Casualty Insurance, Negotiation, Microsoft Office
Education
Madison Area Technical College 1993 — 1994
Auto Collision Repair & Refinishing
American Family Insurance Customer Service RepresentativeLands' EndOctober 1990 - December 2002
Education
Madison Area Technical College 2001 — 2003
Associate, Computer Programming
American Family Insurance November 2001 - May 2012
Sitel August 2000 - August 2001
CUNA Mutual Group 2001 - 2001
Nasco International August 1998 - August 2000
EDS Federal May 1997 - August 1998
Lands' End September 1983 - April 1992
Skills
SharePoint, Process Improvement, Project Management, Program Management, Team Building, Leadership, Microsoft Office, Networking, Software Documentation, SDLC, VMware, HTML, Windows Server, Help Desk Support, Computer Hardware, System Administration, Windows 7, Enterprise Architecture, Customer Service, Technical Support, Outlook, XP, Call Center, Call Centers, Troubleshooting, Insurance, Team Leadership, Vendor Management, Windows, ITIL, Microsoft Exchange, Business Analysis, Active Directory, Customer Satisfaction, Disaster Recovery, Hardware, IT Management, IT Service Management, IT Strategy, ITIL Certified, Incident Management, Information Technology, Management, Microsoft Excel, Network Administration, Network Security, Problem Management, Sales, Security, Servers
Education
Madison Area Technical College 1973 — 1975
Associate of Science, Veterinary Technology
Madison Area Technical College 1971 — 1973
Associate, General Studies
University of Wisconsin-Madison - School of Business
Executive Education - Project Management
Fiserv September 2012 - Present
Consultis/WPS March 2011 - July 2011
Dean Health Plan February 2000 - December 2009
American Family Insurance January 1989 - January 1997
Skills
Visio, MS Project
Education
Madison Area Technical College 2010 — 2011
HIT - EHR Certificate, Electronic Healthcare Records
Southwest Wisconsin Technical College 1986 — 1989
•Associate Degree- Data Processing Computer Science, Computer Science
Southwest Wisconsin Technical College 1986 — 1989
Associate Degree in Accounting, accounting
American Family Insurance October 2014 - Present
WEA Trust November 2003 - October 2014
EDS Group December 1999 - November 2003
Skills
Business Objects, Data Warehousing, ETL, Requirements Gathering, SQL, DB2, Data Marts, Dimensional Modeling, SDLC, Data Modeling, Software Project..., Data Integration, Business Analysis, Performance Tuning, PL/SQL, Insurance, Business Requirements, Database Design, Business Intelligence, Requirements Analysis, Visio, Databases, MS Project, PMP, Enterprise Architecture, Integration, IT Strategy, Data Warehouse..., Resource Management, Microsoft SQL Server, Process Improvement, Analysis, Data Analysis, Testing, Visual Basic, XML, COBOL, Access, Software Development, Oracle, ITIL, Analytics, Software Documentation, Vendor Management, Business Process...
Education
Madison Area Technical College
Computer Information Systems
TDS March 2011 - Present
American Family Insurance May 2006 - February 2010
Sitel July 2005 - May 2006
CUNA Mutual Group February 1987 - June 2005
CUNA Mutual Group January 1987 - January 1988
Skills
Call Centers, Leadership, Training, Management, Customer Satisfaction, Customer Retention, Sales, Performance Management, B2B, Strategic Planning, Sales Management, Marketing, Customer Service, Customer Experience, Budgets
Education
Madison Area Technical College 1980 — 1982
Associate Degree, Marketing
Habush Habush & Rottier S.C. December 2013 - Present
Habush Habush & Rottier S.C. July 2013 - December 2013
Habush Habush & Rottier S.C. April 2013 - June 2013
Full Time Student and Family Manager June 2012 - April 2013
Oakbrook Corporation November 2011 - June 2012
Oakbrook Corporation September 2004 - November 2011
Oakbrook Corporation June 2000 - September 2004
American Family Insurance April 1998 - June 2000
Skills
Legal Research, Microsoft Word
Education
Madison Area Technical College 2010 — 2013
Associate's degree, Applied Science-Paralegal
Madison Area Technical College 1995 — 1997
Associate's degree in Applied Science, Real Estate Brokerage
Bridgestone Commercial Solutions April 2012 - Present
Central Bancshares, Inc. June 2011 - April 2012
Bridgestone Bandag March 2003 - March 2011
Temp Associates assigned to Allsteel January 2003 - March 2003
American Family Insurance October 2001 - December 2002
Education
University of Wisconsin-Whitewater 1999 — 2000
general studies
Madison Area Technical College 1997 — 1998
na, general studies and accounting
American Family Insurance January 2012 - Present
Madison Dairy October 2003 - May 2009
Education
Madison Area Technical College 2009 — 2011
Hy-Vee April 2013 - Present
HR Service Group LLC May 2011 - October 2011
American Family Insurance January 1991 - November 2010
Skills
Customer Service, Process Improvement, PowerPoint, Accounting, Insurance, Outlook
Education
Madison Area Technical College 1986 — 1988
Diploma, Accounts Clerk
South High School 1979 — 1982
Diploma, Business
Karate America DeForest June 2001 - Present
American Family Insurance May 1993 - Present
Skills
Martial Arts, Self Defense, Karate, Personal Training, Kickboxing, Fitness
Education
Pardeeville High School 1977 — 1980
Madison Area Technical College
Associate's degree, Computer Programming
American Family Insurance June 1997 - May 2012
American Family Insurance May 1997 - May 2012
MADISON AREA TECHNICAL COLLEGE January 1994 - January 1997
Skills
PMP, Software Project...
Education
Madison Area Technical College 1995 — 1997
A.S. Computer Information Systems, Computer Programming
Madison Area Technical College 1991 — 1993
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
SpecPro, Inc. October 2004 - Present
State Collection Service, Inc. February 2002 - July 2003
American Family Insurance January 2001 - August 2001
Disability Determination Bureau July 2000 - December 2000
State of Wisconsin- Department of Regulation and Licensing February 2000 - June 2000
State of Wisconsin Department of Workforce Development January 1996 - January 2000
Skills
10 Key, Cashier experience, Customer Service, Administration, Switchboard Operator, Copy, Fax, Mail..., MS Office Suite 2007, Crystal Reports9, Adobe Acrobat 9.0, MS Outlook
Education
Madison Area Technical College 2011 — 2013
Associate of Arts and Sciences (AAS), Marketing
Madison Area Technical College 2010 — 2011
Associates of Science (A.S.), Administrative Professional
Madison Area Technical College 2002 — 2003
Technical Diploma, Business Software Applications Specialist
Richelieu Foods October 2012 - Present
American Family Insurance 1993 - 2012
LSJ Sportswear August 1992 - February 1993
Skills
Microsoft Excel, Data Entry, Outlook, SharePoint, Web Design, Microsoft Word, PowerPoint, Visio, Event Planning
Education
Madison Area Technical College 1984 — 1985
Vocational, Business
Waterloo High School, Waterloo, WI 1980 — 1984
Esurance August 2014 - Present
American Family Insurance April 2011 - August 2014
Education
Madison Area Technical College 2005 — 2008
Accounting and Related Services
University of Wisconsin-Platteville 2005 — 2006
Accounting and Related Services
American Family Insurance April 2006 - Present
General Casualty October 1992 - April 2006
American Family Insurance February 1990 - October 1992
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Workers Compensation, Legal Liability, Business Requirements
Education
Madison Area Technical College 1987 — 1989
Associate's degree, Business, Management, Marketing, and Related Support Services
American Family Insurance February 2001 - Present
American Family Insurance April 1994 - February 2001
American Family Insurance April 1987 - April 1994
Skills
Geographic Information..., Business Intelligence..., Busines Intelligence..., Cloud Computing, Salesforce.com, Business Intelligence, Data Quality, Data Warehousing, Analytics, Sales Management, Web Applications, Master Data Management, Business Objects, Business Analysis
Education
Madison Area Technical College
Associate of Science (A.S.), Computer Programming
American Family Insurance January 2014 - Present
Allstate March 2012 - December 2013
Allstate July 2011 - March 2012
John Q. Hammons Hotels & Resorts July 2005 - August 2011
Skills
Claim, Claims Management, Customer Satisfaction, Access, Customer Service, Data Entry, Health Insurance, Insurance, Leadership, Microsoft Office, Microsoft Excel, Outlook, Property, PowerPoint, Public Speaking, Strategic Planning, Team Building, Time Management, Training, Microsoft Word
Education
Madison Area Technical College 2003 — 2003
Less Than One Year Degree, 520 Hour Police Academy
University of Wisconsin-Oshkosh 1999 — 2003
Bachelor of Arts (B.A.), Criminal Justice, Spanish
Middleton High School 1995 — 1999
High school diploma
Vertafore January 2015 - Present
American Family Insurance July 2010 - January 2015
Education
Madison Area Technical College
University of Minnesota-Twin Cities
American Family Insurance 1989 - 2012
Education
Madison Area Technical College
Poynette, WI
American Family Insurance December 2012 - Present
American Family Insurance February 2012 - December 2012
Bankers' Bank September 2007 - February 2012
Skills
Office Management, Customer-focused Service, Bookkeeping, Pay Close Attention to..., Always Willing to Learn, Accurate Data Entry, Conscientious, Payroll, Payroll Taxes, Sales & Use Tax, Wire Transfers, Database Administration, Accounts Payable, Accounts Receivable, Bank Reconciliation, Event Photography, Sports Photography, Data Entry, Leadership, Risk Management
Education
Madison Area Technical College 2014 — 2017
Associate's degree, Registered Nursing/Registered Nurse
UW-Whitewater 1987 — 1992
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Waunakee High School 1983 — 1987
American Family Insurance December 2005 - Present
American Family Insurance January 2004 - December 2005
American Family Insurance July 1994 - January 2004
Skills
Coordinate Meetings, Coordinating Events, Administrative..., Microsoft Office 2007, Microsoft Publisher, Customer Service, Floral Design, Meeting Planning, FrontPage, SharePoint, Budget & Expense...
Education
Madison Area Technical College 1978 — 1980
Associate's degree, Accounting
Sauk Prairie HS 1974 — 1978
General Studies
American Family Insurance January 2006 - Present
Skills
Printing production, Graphic Design
Education
Madison Area Technical College 1996 — 1997
Associate's degree, Graphic and Printing Equipment Operator, General Production
Rock Valley College 1993 — 1994
American Family Insurance February 2015 - Present
American Family Insurance November 2000 - January 2015
Sitel March 1997 - August 2000
Skills
CA Service Desk, LDRPS, Microsoft Office, SharePoint, WordPress, HTML, CSS Javascript, Photoshop, ITIL v3 Foundations..., ITIL v2 Foundation..., Customer Service, Visio, Project Management, Google Analytics, Google AdSense
Education
Madison Area Technical College 1991 — 1992
Program Diploma, Small Business Operations
American Family Insurance March 2013 - Present
Skills
Insurance, Property & Casualty..., SDLC, Agile Methodologies, General Insurance, Commercial Insurance, SQL, SOA, Claim, Process Improvement, DB2, Business Analysis
Education
Madison Area Technical College 1994 — 1997
University of Wisconsin-Madison 1982 — 1987
American Family Insurance February 2012 - Present
BMO Harris Bank June 1995 - October 2011
H&R Block December 1997 - April 2003
WPS Health Insurance April 1995 - April 1997
Department of Revenue- Wisconsin Lottery December 1993 - April 1996
Education
Madison Area Technical College 1992 — 1995
Associate's Degree, Data Processing, Admin Assistant, Accounting