American Family Insurance
Industry: Insurance company
DescriptionAmerican Family Insurance, also abbreviated as AmFam, is a private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products. Headquarters: Madison, Wisconsin, United States CEO: Jack Salzwedel (1 Nov 2011–) Number of employees: 11,307 (2017) Founder: Herman Wittwer Founded: 3 October 1927 Subsidiaries: Networked Insights, American Family Brokerage Inc,
American Family Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Family Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Family Insurance Salaries. You can even request information on how much does American Family Insurance pay if you want to. Learn about salaries, pros and cons of working for American Family Insurance directly from the past employees.
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6,105 American Family Insurance employees in database. Find out everything there's to know about American Family Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Family Insurance Employees
American Family Insurance June 2011 - Present
Tranquility Med Spa 2003 - 2010
American Arbitration Association May 2001 - October 2003
Utah State Bar Association November 1997 - May 2001
Skills
English, Process Improvement, Windows, Outlook, HTML, SQL, Recruiting, Java, C++, C, Property & Casualty..., Customer Service, Event Planning, Health Insurance, New Business Development
Education
Salt Lake Community College 1998 — 2000
University of Utah 1997 — 1999
English Language and Literature, General
Skyline High School 1994 — 1997
American Family Insurance May 2013 - Present
Enterprise Rent-A-Car May 2005 - May 2013
Enterprise Rent-A-CarWest Bend May 2005 - May 2013
Skills
Life Insurance, Team Building, Term Life Insurance, Business Development, Sales, Customer Service, Customer Satisfaction, Insurance, Marketing, Underwriting, Training, Account Management, Cold Calling, Customer Retention, Marketing Strategy, Mortgage Lending, Purchasing, Retail, Sales Management, Selling
Education
Ripon College 1992 — 1997
Bachelor of Arts Degree, Politics and Government; Anthropology; Economics
American Family Insurance February 1990 - Present
Curtis Industries, LLC 1988 - 1990
Anderson Chevrolet 1977 - 1988
Skills
Insurance, Property & Casualty..., Commercial Insurance, Customer Service, Life Insurance, General Insurance, Health Insurance, Sales, Term Life Insurance, Liability
Education
University of Wisconsin-River Falls 1975 — 1977
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Rochester Community and Technical College 1973 — 1975
Associate's Degree, Business, Management, Marketing, and Related Support Services
American Family Insurance September 2007 - Present
American Family Insurance June 2005 - September 2007
NetEffects 2004 - 2005
Transentric 2000 - 2003
Skills
Coaching, Leadership, Management, Training Delivery, Training, Life Insurance, Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Small Business, Workers Compensation, Casualty, Risk Management, Casualty Insurance, Term Life Insurance
Education
Saint Louis University 1996 — 2000
Bachelor of Business Administration (BBA), Management Information Systems
The Colony June 2014 - Present
Schools of Eastern Carver County (District 112) September 2012 - Present
School District 112 2002 - Present
American Family Insurance November 1994 - February 1997
St. Anthony Central September 1993 - November 1994
Traveling nurse companies October 1990 - June 1993
Saint Luke's Hospital October 1989 - October 1990
St. John's Mercy Medical Center November 1988 - October 1989
Barnes Hospital May 1988 - November 1988
Skills
BLS, Critical Care, ICU, Nursing, Healthcare, Physicians, Surgery, Hospitals, Treatment
Education
Rockhurst University 1984 — 1988
BSN, Nursing
glendale high school 1980 — 1984
Property Casualty Insurers Association of America July 2012 - Present
American Family Insurance November 2008 - July 2012
Busse, Busse & Grasse, P.C. November 2005 - November 2008
Skills
Administrative..., Depositions, Hearings, Litigation, Training, Pleadings, Legal Research, Management, Appeals, Biomarker Discovery, Litigation Support, Insurance
Education
Roosevelt University 2002 — 2007
Political Science/Sociology
American Family Insurance August 2011 - Present
Insurance Agency September 2001 - August 2011
Excalibur Hotel & Casino June 1999 - September 2002
Skills
Insurance, Health Insurance, Homeowners, Disability Insurance, Umbrella Insurance, Commercial Insurance, Property & Casualty..., Term Life Insurance, Whole Life, Motorcycle, Life Insurance, General Insurance, Legal Liability, Casualty, Customer Service, Small Business, Workers Compensation, Commercial Lines, Fixed Annuities, Liability, Sales, Mortgage Lending, Property, IRAs, Long-term Care
Education
Santa Ana College 1995 — 1998
BS, Accounting
Orange High School 1992 — 1995
Balsiger Insurance Agency February 2014 - Present
American Family Insurance November 2000 - January 2014
US Department of Justice, Federal Bureau of Prisons January 1991 - October 2000
Skills
Property & Casualty..., Small Business, Commercial Insurance, Term Life Insurance, Casualty, Sales, Customer Service, Health Insurance, Life Insurance, Disability Insurance, Insurance, Sales Management, Mortgage Lending, Retirement Planning, Long-term Care, 2001 Inaugural Life..., All American Club..., Life Diamond...
Education
Scottsdale Community College 1986 — 1989
Loonan and Loonans Consulting November 1982 - Present
American Family Insurance April 1982 - Present
Skills
Insurance
Education
Saint John's University 1979 — 1983
BS, Education
MetLife Auto & Home- Dan Kasteler Agency June 2006 - Present
American Family Insurance 2005 - 2006
Mark Miller Toyota 2003 - 2005
Skills
Customer Service, Office Management, Customer Retention, Customer Satisfaction, Insurance, Umbrella Insurance, Employee Benefits, Telephone Skills, Data Entry, Property & Casualty..., Phone Etiquette, Call Centers, Multi-line Phone, Employee Training, Social Networking, Sales, Account Management, Commercial Insurance, Team Building, Leadership, Training, Life Insurance
Education
Salt Lake Community College 1992 — 1995
General Studies
Intermountain Christian School 1989 — 1992
Self Employed December 2013 - Present
Property Manager April 2011 - Present
Derrick Watson Agency August 2012 - February 2013
American Family Insurance August 2011 - July 2012
Self Employed September 2010 - August 2011
Sears Home Improvement Products 2009 - September 2010
The Pawms Pet Resort November 2007 - August 2009
Reed For Lt. Governor of GA 2005 - 2006
Bush-Cheney '04 2004 - 2005
Skills
Customer Service, New Business Development, Selling
Education
Samford University 2003 — 2008
BS, Business Administration
Molina Healthcare April 2015 - Present
Automated Health Systems January 2013 - Present
VNA Health Care September 2012 - November 2012
Triton College September 2010 - October 2012
DMI Financial September 2009 - March 2010
American Family Insurance January 2009 - September 2009
A2Z Transportation Inc January 2008 - January 2009
Dun-Rite Mortgage April 2005 - August 2007
Chartered Foundation February 2003 - April 2005
Skills
Customer Service, Microsoft Office, PowerPoint, Outlook, Event Planning, Microsoft Word, Microsoft Excel, Non-profits, Higher Education, Time Management, Administrative..., Leadership
Education
Roosevelt University 2008 — 2012
Bachelor of Arts (BA), Psychology
William Rainey Harper College 1998 — 2004
Associates, Liberal Arts and Sciences
American Family Insurance March 2007 - Present
KinderCare 2005 - 2007
Skills
Insurance, Property & Casualty..., Commercial Insurance, Casualty, General Insurance, Umbrella Insurance, Liability, Workers Compensation, Commercial Lines, Life Insurance, Disability Insurance, Term Life Insurance, Fixed Annuities, Sales
Education
Saint Louis Community College-Meramec
Hewlett-Packard July 2015 - Present
HP Enterprise Services September 2014 - Present
HP Enterprise Services November 2012 - September 2014
HP Enterprise Services May 2010 - November 2012
ACS May 2009 - May 2010
American Family Insurance August 2007 - September 2008
Kforce Technology Staffing November 2005 - August 2007
EDS, an HP Company January 2005 - November 2005
Tek Systems July 2004 - November 2004
Skills
SDLC, Visio, Requirements Analysis, Business Analysis, Requirements Gathering, Data Modeling, Data Warehousing, SharePoint, Data Migration, SQL, Business Intelligence, Business Objects, ETL, Process Improvement, MS Project, Healthcare Information..., Architecture, Analysis, Business Process..., Access, Database Design, Data Integration, Project Management, Software Project..., Change Management, Business Requirements, Software Documentation, Business Process, Enterprise Architecture, Databases, HIPAA, Unix, Data Analysis, Systems Analysis, User Acceptance Testing
Education
Saint Joseph's University 2000 — 2004
BS, Management Information Systems
Friendship Village Retirement Community July 2015 - Present
Park Nicollet Methodist Hospital September 2013 - August 2014
Park Nicollet Health Services 2013 - August 2014
American Family Insurance April 1998 - July 2010
Skills
PowerPoint, Microsoft Excel, Social Media, Research, Photoshop, Java, C++, Illustrator, Adobe Creative Suite, Leadership, HTML, Pastoral Care, Software Documentation, Religion
Education
St. John's University 2010 — 2013
Master of Divinity (M.Div.), Theological and Ministerial Studies
University of Minnesota-Twin Cities 1990 — 1992
Master of Education Administration, Educational Leadership and Administration, General
Global Partnership Strategies February 2015 - Present
Buca di Beppo September 2014 - February 2015
Pizza Hut July 2014 - October 2014
American Family Insurance May 2013 - August 2013
JCS Services LLC November 2011 - August 2012
Skills
Marketing Strategy, Strategic Planning, New Business Development, Marketing, Contract Negotiation, Budgets, Marketing Communications, Social Media Marketing, Sales Management, Public Relations, Business Strategy, Advertising, Construction, Marketing Management, Business Development, Email Marketing, Negotiation, Team Building, Project Management, Customer Service, Multilingual, Small Business, Market Analysis, Leadership, Training, Music Education, Social Media, Music Production
Education
Utah Valley University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Salt Lake Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
American Family Insurance August 2013 - Present
Institutional Advancement-Saint John's University September 2012 - May 2013
Mail Handling Group May 2012 - August 2012
Skills
Customer Service, Sales, Outside Sales, Account Management, Client Relations Skills, Business Performance..., Client Development, Networking, Building Relationships, Communication, Insurance, Life Insurance, Leadership, Time Management, Marketing, Social Networking, Strategic Planning
Education
St. John's University 2009 — 2013
Business Administration, Business/Accounting, Senior
L.A. Care Health Plan April 2013 - Present
Kaiser Permanente November 2004 - March 2013
American Family Insurance August 2002 - January 2004
Skills
Microsoft Office, Healthcare Management, Healthcare, Customer Service, Management, PowerPoint, Coaching, EHR, Microsoft Excel, Visio, Project Planning, Problem Solving, Working With Children, Creative Writing, Resume Writing, Consulting, Teaching, Team Building, Marketing Communications, Online Advertising, Public Health, Outlook, Outreach Services
Education
Robert Morris College 2002 — 2004
Business Administration and Management, General
American Family Insurance February 2014 - January 2015
Mercy Hospital St. Louis March 2008 - October 2012
Mercy Hospital St. Louis March 2003 - March 2008
The Pampered Chef January 1994 - January 2008
Skills
10+ Years of Customer..., Supervisory Skills, Mentoring, Excellent..., Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Epic Systems, Star Navigator, E-Verify, Trust Commerce, Data Entry, Procedure Creation, Team Building, Scheduling, Conflict Resolution, Patient Relations, Accounts Receivable, Client Confidentiality, Active Team Player, Multi-tasking Skills, Conscientious, Highly detail oriented, Reliable, Proactive self-starter, 10 Key, Professional, Customer Service, Customer Satisfaction, Sales, Insurance, Leadership, Software Documentation, Claim, Process Scheduler, Hospitals, Healthcare, Fax, Telephone Skills
Education
Saint Louis Community College-Meramec 1978 — 1980
Business, Management, Marketing, and Related Support Services
Parkway North Senior High 1975 — 1978
High School Diploma, General Studies
Hazelwood Beauty College
License, Nail Technician/Specialist and Manicurist
Masterson and Associates January 2007 - Present
Independent Order of Foresters April 2003 - April 2007
American Family Insurance May 1999 - April 2003
Lockheed Martin 1995 - 1999
General Dynamics 1993 - 1995
Skills
Outlook, Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Multiple proprietary..., Access, Creative Income..., SmileBox Video, InfoPath Designer, OneNote, SharePoint, Silverlight, Picaboo and 4 other...
Education
San Diego State University-California State University 1988 — 2002
Bachelor of Science (B.S.), Political Science/English Literature
Wichita North High School 1970 — 1974
General Sudies
Newborn Treasures August 2012 - Present
Collision Centers of America April 2012 - July 2012
American Family Insurance January 1997 - March 2012
Precision Photo February 1989 - January 1997
Skills
Auto Adjusting,..., Vehicle Damage..., Commercial Photography, Digital Photography, Portrait Photography, Negotiation, Team Leadership, Motivation, Vendor Relationships, Client Relations Skills
Education
Lincoln Technical Institute 1995 — 1996
Automotive Technology
Rochester Institute of Technology 1977 — 1980
Bachelor's degree, Photography
St. Mary's College, Winona, MN 1975 — 1977
Biology
Wisconsin Health Fund May 1999 - Present
Consultant Opportunity 2015 - 2015
Humana October 1994 - May 1999
American Family Insurance June 1997 - February 1998
Liberty Mutual 1992 - 1993
Skills
Microsoft Office, Microsoft Excel, Subrogation, LIFE RELATED ANNUITIES, Medical Underwriting, Customer Service, Microsoft CRM, Refunds, Letter Writing, Management, Training, Insurance, Benefits Administration, Claim, Health Insurance, Healthcare
Education
Rock Valley College 1991 — 1992
Western Illinois University 1990 — 1991
Stillman Valley High School 1986 — 1990
American Family Insurance October 2005 - Present
Bathcrest July 2004 - October 2005
Skills
Claim, Subrogation, Claims Management, Property Damage, Claim Investigation, Adjusters, Customer Retention, Customer Service, Customer Experience, Cycle Time Reduction, Project Estimation, Negotiation, Achieve Results, High Level Of Accuracy, Microsoft Excel, Claims Resolution
Education
Western Governors University 2009 — 2011
Master of Business Administration (M.B.A.)
University of Utah 2006 — 2008
B.S., Sociology
Salt Lake Community College 2001 — 2005
A.S., Sociology
CAD Drones LLC October 2014 - Present
Grinnell Mutual Reinsurance Company March 2014 - March 2015
American Family Insurance June 2012 - March 2014
State Farm April 2011 - June 2012
GEICO April 2010 - December 2010
Skills
Xactimate, IICRC Certified, MN Independent Adjuster..., Property Damage, Strategic Thinking, High Proficiency, PowerPoint, Property Claims, Customer Engagement, Fun, Highly detail oriented, Subrogation, Knowledge Management, Highly motivated..., Adaptable to Changes, Self-driven, Claims Management, Claim Investigation
Education
Ridgewater College 2009 — 2010
Diploma, Multi Claim Representative
Apollo High School 2004 — 2005
Diploma
Boys & Girls Club January 2013 - Present
Potbelly Sandwich Works June 2010 - Present
American Family Insurance September 2009 - March 2010
White Castle April 2008 - November 2008
Holy Family Church June 2006 - September 2007
Skills
Sales, Customer Service, Microsoft Office, Cashiering, Time Management, Food Service, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Leadership, Cash Register, Outlook, Telephone Skills, Social Networking, Cash Handling Experience, Team Building, Data Entry
Education
CLC Technology Campus
Robert Morris University
Associates; Bachelors, Business Administration
American Family Insurance July 2004 - Present
Skills
Liability, Casualty, Insurance, General Insurance, Umbrella Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, Term Life Insurance, Workers Compensation, Life Insurance, Health Insurance, Legal Liability, Professional Liability, Homeowners, Casualty Insurance, Customer Service
Education
Salt Lake Community College 1989 — 1991
American Family Insurance May 2014 - Present
State Farm - Tim Gahan Agency March 2009 - April 2014
State of Arizona March 2008 - February 2009
American Family Insurance - Denise M Garcia Agency October 2005 - January 2008
Skills
Customer Service, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Sales, Insurance, Health Insurance, Life Insurance, Term Life Insurance, Training, Homeowners, Casualty, Liability, Commercial Lines, Relationship Building, Whole Life, Disability Insurance, General Insurance, Marketing, Team Building, Life and Health..., Workers Compensation, Claim, Renters, Microsoft Office, Universal Life, Sales Management, Cold Calling, Account Management, Customer Retention, Customer Satisfaction, Outlook, Condos, PowerPoint, Long Term Care Insurance, Flood Insurance, Single Family Homes, Office Management, Leadership, Marketing Communications, Teamwork, Customer Relations, Retail
Education
Rio Salado College 2009 — 2020
Graduate, Customer Service Management, Dean's List
NATP 2014 — 2014
Graduate, New Agent Training Program
Galeton Area High School 1997 — 1998
High School, General Studies, Honors
American Family Insurance March 2014 - Present
CIGNA Behavioral Health August 2010 - March 2014
CIGNA Behavioral Health December 2007 - August 2010
Nova Group September 2007 - October 2007
Federal Executive Board of Minesota May 2007 - August 2007
Skills
Customer Service, Research, Networking, Recruiting, Microsoft Word
Education
St. John's University 2003 — 2007
Bachelor of Arts, Political Science
Hathaway Consulting June 2001 - Present
American Family Insurance November 2006 - August 2008
USAA November 2004 - August 2006
Skills
Insurance, Health Insurance, Customer Service, Commercial Insurance, Property & Casualty..., Strategic Planning, Term Life Insurance, Microsoft Office, Whole Life, Writing, Creative Writing, Technical Writing, Resume Writing, Painting, Craft, Communication, Internet, Cooking, Coordinating Events, Organization, Motorcycle, Fixed Annuities, Life Insurance, Legal Liability, Umbrella Insurance, Renters, Universal Life
Education
Rio Salado College
Lakeview Community 1982 — 1986
Diploma
Mid-America Adjusting Services April 2009 - Present
Independent Adjuster 2006 - 2009
American Family Insurance 2003 - 2006
Skills
Property Claims, Claims Management, Xactimate, Claim, Claims Handling, Subrogation, Commercial Lines, Property & Casualty..., Commercial Insurance, Adjusters, Insurance, General Insurance, Claims Investigations, Claims Resolution, Legal Liability, Casualty, Property Damage, Claim Investigation, Liability Analysis, Adjustments
Education
Rockhurst University 1998 — 2001
BSBA, Marketing
Springfield Catholic High School 1993 — 1997
Texas State Office of Risk Management August 2015 - Present
Hotchkiss Insurance Agency October 2013 - August 2015
American Family Insurance December 2012 - September 2013
News-Leader Media Group October 2011 - September 2012
American Family Insurance March 2011 - October 2011
Lipscomb Insurance Agency February 2007 - December 2008
Waldman Bros May 2004 - January 2005
Skills
Commercial Insurance, Property & Casualty..., Casualty Insurance
Education
Texas Woman's University 2008 — 2010
Bachelor's Degree, English Language and Literature, General
Rider University 1996 — 1997
Mass Communication/Media Studies
State of Wisconsin May 2014 - Present
US Bank December 2008 - April 2014
VIVA USA INC 1998 - 2009
American Family Insurance November 2000 - December 2008
American Express June 1998 - November 2000
Intelligroup September 1998 - August 1999
Skills
SOA, Java, Spring, Agile Methodologies, Architectures, Web Services, Ant, JUnit, JMS, iPhone, Mobile, IT Governance, Groovy, Ruby, Scala, iOS, Objective-C, C++, Hibernate, Application Architecture, SDLC, SQL, scrum, Tomcat, Jasper Reports, Spring MVC, Spring Framework, Spring Batch
Education
Sathyabama Institute of Science and Technology 1993 — 1997
BE, Bachelors in Engineering
Hays Companies January 2015 - Present
Hays Companies of Wisconsin September 2011 - Present
American Family Insurance April 2011 - August 2011
Arthur J. Gallagher July 2007 - November 2010
Arthur J. Gallagher June 2006 - August 2006
Skills
Property & Casualty..., Insurance, Commercial Insurance, Risk Management, Trade Credit Insurance, Casualty Insurance, Workers Compensation, Insurance Brokerage, Umbrella Insurance
Education
Saint Louis University 2003 — 2007
BA, Finance
Marquette University High School 1999 — 2003
Checkpoint Property Preservation September 2011 - Present
XSport Fitness January 2013 - August 2013
Banner Personnel September 2011 - July 2012
Valor Equity Partners March 2011 - August 2011
Robert Morris University Passport Chicago May 2011 - July 2011
American Family Insurance June 2009 - May 2011
C.H. Robinson Worldwide, Inc. March 2008 - March 2009
Banner Personnel June 2006 - June 2007
University of Illinois at Chicago September 2004 - June 2005
Skills
Business Management, Blogging, Microsoft Excel..., Microsoft Excel, Research, Proofreading, Notary Public, Litigation Support, Outlook, Customer Service, Lotus Notes, Administrative..., Microsoft Word, PowerPoint, Office Management, Management, Public Speaking, Calendar Planning, Training, Human Resources, Data Entry, Marketing, Microsoft Office, Access
Education
Robert Morris University 2009 — 2011
Bachelor in Business Administration (BBA), Management
Robert Morris College 2008 — 2009
Associate of Arts and Sciences (AAS), Paralegal Concentration
University of Illinois at Chicago 2002 — 2003
Fortune 500 Insurance Company August 2014 - Present
Capital One April 2014 - June 2014
MultiPlan January 2013 - March 2014
Ford Motor Company February 2011 - November 2012
Anthem, Inc. August 2010 - January 2011
Travelers June 2009 - July 2010
Teachers' Retirement System of the City of New York February 2009 - June 2009
American Family Insurance May 2006 - December 2008
Aetna August 2005 - April 2006
U.S. Bank December 2004 - July 2005
Skills
RUP, Agile Methodologies, Enterprise Architecture, Program Management, Unified Process, Software Development, PMO, Software Project..., Mentoring, Software Development..., Requirements Analysis, SDLC, Scaled Agile Framework, Architectures, Business Process, Enterprise Software, Integration, Process Improvement, Strategy, Team Building, Testing, UML, Web Applications, Scrum, Architecture
Education
University of Wisconsin-Madison
School of Visual Arts
Pride Mobility Products Corporation October 2013 - Present
Blacklight Entertainment January 2008 - Present
American Family Insurance January 2012 - October 2013
American Family Insurance October 2008 - December 2011
Wachovia, A Wells Fargo Company February 2007 - October 2008
Ba-Da-Bing January 2005 - October 2008
US Bank June 2000 - January 2005
Skills
Customer Service, Sales Management, Microsoft Excel, Sales, New Business Development, Marketing, Microsoft Office, Strategic Planning, Insurance, Account Management, Marketing Strategy, PowerPoint, Microsoft Word, Small Business, Direct Marketing, Team Building, Public Speaking, Project Management, Team Leadership, Business Development, Social Media Marketing, Social Networking, Entertainment, Online Advertising, Public Relations, Event Planning, Event Management, Management, Advertising, Online Marketing
Education
Rutgers University-New Brunswick 2001 — 2004
Bachelor's
Leadership North Las Vegas
Leadhership North Las Vegas
American Family Insurance August 2012 - Present
American Family Insurance September 2011 - August 2012
American Family Insurance September 2009 - September 2011
Skills
Education, Insurance, Life Insurance, Homeowners, Commercial Insurance, Health Insurance, Medicare, General Insurance, Property & Casualty..., Umbrella Insurance, Term Life Insurance, ATV, Snowmobile, Motorcycle, Flood Insurance, Casualty, Training, Small Business, Disability Insurance, Universal Life, Fixed Annuities, Whole Life
Education
Santa Rosa Junior College 1991 — 1994
Associate's degree, Sociology
Sonoma State University
North Carolina State Parks and Recreation February 2012 - November 2012
Cayuga Lake Floating Classroom May 2011 - October 2011
Tiohero Tours May 2011 - October 2011
University of Arizona February 2009 - May 2010
The University of Arizona June 2008 - July 2008
American Family Insurance August 2002 - August 2004
Skills
Microsoft Office, Spanish, Mac OS, Research, Environmental Education, Public Speaking
Education
University of Arizona 2007 — 2010
Bachelor of Arts, Ecological Anthropology (Soil & Water Emphasis)
Scottsdale Community College 2005 — 2007
Associates Degree Candidate 2007, General Studies
American Family Insurance June 2011 - Present
American Family Insurance May 2005 - June 2011
American Family Insurance January 1997 - 2005
Education
Salve Regina University 2008 — 2011
MS, Management
American Educational Institute 2006 — 2008
Senior Claim Law Associate (SCLA), Insurance
American Institute for CPCU 2001 — 2005
CPCU, Personal Lines Insurance
Insurance Institute of America 2000 — 2001
Associate in Services (AIS), Insurance
Insurance Institute of America 1998 — 2000
Associate in Claims (AIC), Insurance
University of Minnesota-Twin Cities 1991 — 1995
B.A., Psychology
Brad Grizzell Insurance Agency/Valley Insurance April 2005 - Present
American Family Insurance April 2005 - November 2013
Mycity.com January 2011 - August 2011
Skills
Commercial Insurance, Long-term Care, Small Business, Fixed Annuities, Health Insurance, Insurance, Workers Compensation, Disability Insurance, Sales, Marketing, Social Media Marketing, Term Life Insurance, Customer Service, Property & Casualty..., Marketing Strategy, Retirement Planning, Employee Benefits, Online Advertising, Negotiation, Umbrella Insurance, Mortgage Lending, Life Insurance, Homeowners, Whole Life, Universal Life, Legal Liability, General Insurance, Strategic Planning, Claim, Cold Calling, 401k, Motorcycle, Licensed Life & Health..., Casualty, Estate Planning, Investments, Long Term Care Insurance, Customer Retention, RV, Renters, Underwriting, Flood Insurance, Selling, Liability
Education
Salt Lake Community College 2001 — 2003
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Tooele High School 1996 — 1999
Interactive Intelligence September 2010 - Present
American Family Insurance June 1994 - September 2010
American Family Insurance October 1989 - June 1994
Heritage Insurance June 1989 - October 1989
Skills
Call Center, IVR, Workforce Management, Project Management, ACD, Contact Centers, Unified Communications, Software Quality..., IP PBX, Call Centers, Integration, Telecommunications, VoIP, Visio, CRM, Enterprise Software, Business Process..., ITIL, Change Management, Strategy
Education
Ripon College 1986 — 1989
Cottingham & Butler December 2014 - Present
Atlas Insurance Brokers, LLC January 2014 - January 2015
American Family Insurance January 2013 - January 2014
University Directories April 2012 - September 2012
Menards March 2011 - September 2011
Pine Haven Care Center May 2007 - August 2011
Global Home Health, LLC March 2010 - January 2011
Tyrol Ski and Sports September 2007 - March 2010
City of Pine Island April 2007 - October 2009
Skills
Marketing Communications, Public Speaking, Direct Sales, Customer Service, Event Planning, Time Management, PowerPoint, Microsoft Office, Social Media, Teamwork, Critical Thinking, Microsoft Word, Social Networking, Microsoft Excel, Research, Fundraising, Facebook, Outlook, Data Entry, Sales, Marketing, Event Management
Education
Winona State University 2009 — 2012
Marketing, Travel Studies
Rochester Community and Technical College 2008 — 2009
BS, Marketing, Psychology
Energizer April 2008 - Present
American Family Insurance 2005 - 2008
DS Waters of North America 2001 - 2005
Skills
Sales, Sales Management, Product Development, Sales Operations, Marketing Strategy, Marketing, Forecasting, Strategic Planning, Customer Service, Key Account Management
Education
South University 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
San Diego State University-California State University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lazada Group June 2015 - Present
Ellucian September 2013 - September 2014
American Family Insurance March 2014 - June 2014
Seattle University September 2012 - March 2013
Binh Phuoc power construction and installation June 2008 - August 2008
Skills
Microsoft Office, C++, PowerPoint, Matlab, Research, Microsoft Excel, Higher Education, Editing, Statistics, Customer Service, Public Speaking, ITIL, Incident Management, Help Desk Support, Teamwork, Problem Solving, Data Structures, Operating Systems, Financial Accounting, Mathematica, Oscilloscope, A/V systems, System Monitoring, Troubleshooting
Education
Seattle University 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Seattle University 2011 — 2013
Bachelor of Science (B.S.), Computer Engineering, 3.7
Seattle Central Community College 2008 — 2010
Associate of Science (A.S.), Computer Science
Atlas Insurance Brokers, LLC November 2010 - Present
American Family Insurance June 2006 - October 2010
Nystrom Toyota May 1993 - May 2005
Skills
Commercial Insurance, Workers Compensation, Insurance, Health Insurance, Term Life Insurance, Life Insurance, Property & Casualty..., Long-term Care, Customer Service, Sales Management, Marketing, Sales, Liability, Umbrella Insurance, Small Business, Disability Insurance
Education
Saint Mary's University of Minnesota 1989 — 1993
Bachelors, Marketing
Winona High School 1986 — 1989
Water & Energy Systems Technology, Inc September 2013 - Present
American Family Insurance October 2007 - September 2013
Skills
Team Building, Marketing, Leadership, Operations Management, New Business Development, Account Management, Contract Negotiation, Coaching
Education
Salt Lake Community College 2000 — 2002
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
Snow College
Target March 2014 - Present
Target August 2011 - April 2014
Plus Relocation Services April 2006 - August 2011
American Family Insurance June 2003 - April 2006
Skills
Global Mobility, Process Improvement, Human Resources, Microsoft Office, Employee Benefits, Benefits Administration, Corporate Relocation, Customer Service, Leadership, Relocation, Cross-functional Team..., Employee Relations, Management, Strategic Planning, Vendor Management
Education
Saint John's University 1999 — 2003
BA, Management
BNI business by referral 2008 - Present
American Family Insurance July 2007 - Present
SBID, LLC March 2006 - Present
Spring Mobile March 2005 - May 2007
Spring Mobile April 2001 - March 2005
Skills
Insurance, Commercial Insurance, Term Life Insurance, Life Insurance, Sales, Team Leadership, Customer Retention, Casualty, Customer Service, Disability Insurance, General Insurance, Health Insurance, Homeowners, Leadership, Legal Liability, Liability, Management, Marketing, Property & Casualty..., Recruiting, Sales Management, Sales Process, Small Business, Strategy, Team Building, Time Management, Umbrella Insurance, Whole Life, Fixed Annuities, Workers Compensation
Education
Salt Lake Community College 2003 — 2005
Associates, Business
University of Utah 1996 — 1997
Business and Physical Therapy
American Family Insurance September 1998 - Present
Sitel 1993 - 1998
Software Publishing Corporation 1993 - 1995
Skills
Insurance, SDLC, Process Improvement, Vendor Management, Project Management, Business Analysis, Program Management, Resource Management, SharePoint, IT Management, Call Center, Visio, Release Management, Change Management, Software Development, ITIL, Requirements Analysis, Requirements Gathering, Call Centers
Education
San Jose State University 1983 — 1989
BA, Psychology
American Family Insurance 2007 - Present
Skills
Casualty Insurance, General Insurance, Leadership, Process Improvement, Insurance, Liability, Property & Casualty..., Customer Service, Claim, Legal Liability, Casualty, Claims Management, Property
Education
Rockford College 1980 — 1984
Bachelor of Arts (B.A.)
COUNTRY Financial® May 2013 - Present
American Family Insurance August 2012 - May 2013
Sterling Federal Bank May 2010 - August 2012
Skills
Property & Casualty..., Insurance, Commercial Insurance, Life Insurance, Term Life Insurance, Umbrella Insurance, Casualty, General Insurance, Health Insurance, Liability, Fixed Annuities, Legal Liability, Whole Life, Underwriting, Commercial Lines, Subrogation, Marine Insurance, Universal Life, Series 6, IRAs, Professional Liability, Small Business, Flood Insurance, Estate Planning, Employment Practices..., Motorcycle, Disability Insurance, Renters, Liability Analysis, Retirement, Inland Marine, Workers Compensation, D&O, Customer Service, Brokers, Homeowners, Reinsurance, Retirement Planning, Risk Management, Long Term Care Insurance, Accident
Education
Sauk Valley Community College 2009 — 2012
Dixon High School 2003 — 2007
ARC August 2014 - Present
Publix Super Markets May 2008 - July 2014
Great West Casualty Company 2004 - May 2008
NE Community College 2006 - 2006
Tennessee Valley Authority March 2003 - May 2004
Wisconsin Department of Transportation April 2000 - March 2003
CA Technologies 2001 - 2003
QAT April 2000 - August 2002
American Family Insurance March 1998 - December 1999
LINCOLN FINANCIAL/BLUE SHIELD/ THE HARTFORD/MET LIFE/JOHN HANCOCK /BLUE CROSS June 1996 - March 1998
Skills
Logical Data Modeling, Data Modeling, Data Governance, Data Quality, Metadata Management, Data Warehousing, Erwin, Data Integration, Master Data Management, Business Intelligence, Enterprise Architecture, Data Architecture, Enterprise Software, Database Design, ETL, EAI, DB2, Information Integrity, Information Resource..., Business Process, Teradata
Education
Samford University 1977 — 1979
BS, Mathematics
St. Petersburg College 1975 — 1977
AS, Mathematics
Nodak Mutual Insurance Company October 2007 - Present
American Family Insurance January 1991 - October 2007
Skills
Claim, Insurance, Property & Casualty..., Underwriting, General Insurance, Casualty, Liability, Leadership, Claim Investigation, Legal Liability, Property Damage, Commercial Insurance, Commercial Lines, Umbrella Insurance, Claims Management, Subrogation, Liability Analysis, Reinsurance, Professional Liability, Litigation Management, Casualty Insurance
Education
The University of North Dakota 1987 — 1990
Bachelor of Business Administration (BBA), Business Administration and Management, General
Rocky Mountain College 1984 — 1985
SentryWest Insurance Services August 2008 - Present
American Family Insurance June 2003 - August 2008
PGA TOUR April 1999 - February 2003
Speakeasy Inc. 1997 - 1999
Canon, Inc. 1994 - 1997
Education
Saint Bonaventure University 1990 — 1994
BBA, Marketing
Lawry's Prime Rib Steak House Chicago November 2014 - Present
The Hardrock Cafe February 2013 - January 2015
Trader Todds November 2011 - February 2013
The Rainforest Cafe November 2009 - July 2011
McCormick & Schmick's Seafood Restaurant November 2007 - November 2009
Tally Ho Pub June 2007 - December 2007
American Family Insurance April 2007 - August 2007
Hotel Orrington July 2005 - November 2006
Skills
Restaurants, Food Service, Bartending, Food & Beverage, Open Table, Fine Dining, Catering, Banquets, Cocktails, Food, Hospitality, TIPS Certified, Wine, ServSafe, Sanitation, Menu Development, Food Preparation, POS, Customer Service, Culinary Skills, Customer Satisfaction, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, New Restaurant Openings, Serve Safe Certified
Education
Roosevelt University 2013 — 2016
Bachelor of Arts (B.A.), Integrated Marketing Communications
Harry S. Truman College 2010 — 2013
Transfer Student, Advertising and Journalism
Lindblom technical High School 1995 — 1999
Diploma, Basic Studies
American Family Insurance April 2008 - Present
Nancy Leavitt Agency American Family Insurance February 2008 - Present
Chamber of Commerce 2008 - Present
Whatcom Women in Business January 2013 - Present
Whatcom Young Professionals 2008 - Present
Boys and Girls Clubs of America August 2010 - September 2014
American Family Insurance January 2012 - January 2014
Kiwanis International September 2009 - December 2012
Northwest Washington Theatre Group 2005 - 2008
State Farm 2004 - 2008
Skills
Term Life Insurance, Insurance, Universal Life, Whole Life, Motorcycle, Umbrella Insurance, High Value Homes, Asset Protection, Business Performance..., JD Power, Boat, Rentals, Commercial Insurance, Commercial Lines, Casualty, Legal Liability, Property & Casualty..., Customer Service, Life Insurance, Mortgage Lending, Team Building, First Time Home Buyers, Loans, Claim, Investments, Real Estate, Fixed Annuities, Small Business, Disability Insurance, Homeowners, Long-term Care, Liability, Renters, Professional Liability, Retirement Planning, Condos, Estate Planning, Underwriting
Education
Western Washington University 2003 — 2004
BA
Whatcom Community College 2000 — 2002
AAS
Seattle Pacific University - School of Business and Economics
American Family Insurance September 2013 - Present
Asset Preservation Solutions January 2008 - September 2013
Taylor Company December 2003 - August 2008
Pierce Biotechnology June 1998 - December 2003
Pierce Biotechnology July 1998 - June 1999
Skills
Customer Service, Management, Marketing, Sales, Competitive Analysis, Advertising, Marketing Communications, Training, Project Planning, Budgets, Team Building, Trade Shows, Event Planning, Forecasting, Leadership, Account Management, Sales Management
Education
University of Phoenix 2002 — 2004
Bachelor of Applied Science (BASc), Marketing
Rock Valley College 2000 — 2002
General Studies
Maple Grove Arts Center 2014 - Present
Maple Grove Community Organization July 2012 - Present
American Family Insurance July 2011 - Present
Twin City Provisions August 2007 - August 2013
Pizza Luce August 2010 - July 2011
Maple Grove Arts Center March 2009 - January 2011
University of Minnesota January 2010 - May 2010
Caribou Coffee March 2004 - October 2009
Skills
Training, Editing, Leadership, Art, Research, Public Speaking, Management, Customer Service, Fundraising, Art History, Teaching, Mac, Curating, Music, Retail, Curriculum Design, Fashion, Fine Art, Fine Art Photography, Art Education, Program Development
Education
Saint Mary's University of Minnesota 2013 — 2016
Master's Degree, Arts & Cultural Management
University of Minnesota-Twin Cities 2007 — 2010
B.A., Art History
The University of Montana 2006 — 2007
Bachelor of Arts, Art History & Anthropology
Maple Grove Senior High 2003 — 2006
Diploma
American Family Insurance February 2015 - Present
iProspect March 2014 - February 2015
iProspect 2013 - March 2014
SDSU PriceSmart-El Salvador Consulting Project August 2012 - December 2012
SDSU Lavin Entrepreneurship Center October 2011 - December 2012
SDSU Management and Finance Department September 2011 - May 2012
American Eagle Outfitters May 2011 - August 2011
Camp Chi May 2010 - August 2010
UW-Madison Babcock Institute May 2008 - September 2009
Skills
Leadership, Marketing Strategy, Social Media, Marketing Research, Project Management, Entrepreneurship, Team Leadership, SEO, Budgets, Microsoft Excel, Blogging, Market Research, PowerPoint, Spanish, Strategic Planning, Microsoft Office, Teamwork, Project Planning, Excel, marketing plan..., business plan..., Identifying New..., Research Design, Prioritization, Research Analysis, Primary Research, Secondary Research, Opportunity Recognition, International Business..., Consulting the Growing..., Qualtrics, Interpersonal Skill, Communication Skills, Organization, Organization &..., Team-oriented, Motivation, Competitive, MS Project, Visio, FreeMind, AtTask, Contracts, Influence Others, Problem Solving, Contract Negotiating, Communication, Risk Management, Business Development, Research
Education
San Diego State University-California State University 2011 — 2012
Masters of Business Administration, General Studies, 3.9/4.0
University of Wisconsin-Madison - School of Business 2007 — 2011
Bachelor of Business Administration (BBA), Marketing and International Business, 3.739/4.0
PMP Exam Preparation Course 2014 — 2014
Certificate of Completion, Project Management
Universidad de Sevilla 2010 — 2010
Negicios Internacionales, International Business, 3.75/4.0
Portage High School
Mike Haggerty Volkswagen August 2013 - Present
American Family Insurance August 2011 - August 2013
MSP Lighting April 2010 - August 2011
Association for Women October 2009 - April 2010
American Osteopathic Association January 2000 - May 2003
American Medical Association June 1989 - December 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Administrative..., Filing, Administration, Receptionist Duties, Medical Records, Data Entry, Outlook, Customer Service, Telephone Skills, Event Planning
Education
Robert Morris University - Illinois 1989 — 1990
Diploma, Executive Assistant/Executive Secretary
George Washington High School 1985 — 1989
Diploma, General Studies
Lockton Companies August 2015 - Present
American Family Insurance April 2014 - August 2015
MediNiche, Inc. June 2006 - April 2014
Skills
Customer Service, Property & Casualty..., Umbrella Insurance, Homeowners, Life Insurance, Commercial Insurance, Personal Insurance, Insurance Consulting, Public Relations, Sales, Microsoft Office, Research, Fundraising, PowerPoint, Italian, Product Development, Community Engagement, Time Management, Social Media, Marketing
Education
Saint Louis University 2011 — 2013
Bachelor of Arts (BA), Political Science
University of Missouri-Columbia 2010 — 2010
American Family Insurance May 2013 - Present
American Family Insurance May 2013 - Present
Skills
Insurance, Property & Casualty..., Commercial Insurance, Life Insurance, General Insurance, Health Insurance, Customer Service, Term Life Insurance, Underwriting, Claims Management, Claims Handling, Liability, Classical Music, Violin, Soccer, Soccer Coaching, Casualty Insurance, Sales, Claim, Disability Insurance, Risk Management, Umbrella Insurance
Education
Royal Academy of Music, U. of London 2008 — 2009
Licentiate of the Royal Academy of Music, Violin Pedagogy
Royal Academy of Music, U. of London 2005 — 2009
Bachelor of Music with Honours, Violin Performance
USA-CLEAN Inc January 2011 - Present
American Family Insurance February 2008 - July 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Electronic Payments, Accounts Payable, Accounts Receivable, Typing, Filing, Organization, Telephone Skills, Management, Sales Management, Sales, Process Improvement
Education
Richland Community College 2007 — 2008
Equifax January 2015 - Present
Equifax January 2011 - January 2015
TALX Corporation, an Equifax Company May 2010 - January 2011
TALX Corporation, an Equifax Company August 2009 - May 2010
TALX June 2008 - August 2009
Muskie Market October 2006 - May 2008
The idea Group/Deskey June 2007 - March 2008
TALX Corporation June 2006 - October 2006
American Family Insurance September 2005 - June 2006
American Family Insurance May 2005 - August 2005
Skills
Customer Relations, Billing, Customer Service, Database Administration, Sales, Marketing, Market Research, Advertising, Strategy, Finance, Workshop Facilitation, Contract Management, Logistics, Mainframe, Process Engineering, Flash, Web Site Production, Medical Records, Commerce, Account Management, Process Improvement, Salesforce.com, Analytics, New Business Development, Cross-functional Team..., Recruiting, Leadership, Invoicing, Project Management, Management, Strategic Partnerships
Education
Saint Louis University 2013 — 2015
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Xavier University 2004 — 2008
B.S.B.A., Management and Entrepreneurship
Amphion Medical Solutions April 2015 - Present
American Family Insurance April 2014 - Present
TDS December 2013 - April 2014
Silver Screen Pictures 2012 - 2013
Freelance March 2010 - January 2012
Skills
IT Hardware Support, PC building, Computer Repair, Computer Hardware, Executive..., SharePoint, I3, Microsoft Office, Outlook, Citrix, Symantec Endpoint..., Internet Explorer, Film Production, Firefox, Production Assistance, Video Editing, Google Chrome, Photoshop, Social Media
Education
Southern Illinois University, Carbondale 2007 — 2009
Bachelor of Arts (BA), Cinematography and Film/Video Production
Rock Valley College 2004 — 2007
Associate of Arts (AA)
Unified Insurance Group June 2015 - Present
Libke Insurance Associates, Inc. May 2012 - January 2015
American Family Insurance October 2011 - December 2011
United Risk Solutions, Inc. August 2010 - July 2011
Beecher Carlson August 2005 - July 2010
Skills
Insurance, Customer Service, Sales, Marketing, Property & Casualty..., Commercial Insurance, General Insurance, Casualty Insurance, Liability, Umbrella Insurance, Professional Liability
Education
Western Oregon University 1994 — 1996
Bachelor's of Science in Business, Business Administration and Management, General
Rogue Community College 1992 — 1994
Associate of Arts (AA), Associate of Arts
Baker Tilly Virchow Krause, LLP August 2015 - Present
Park Bank- Madison November 2013 - August 2015
American Family Insurance August 2013 - October 2013
Menards January 2013 - June 2013
Total Restaurant Supply Co. January 2013 - May 2013
Madison Property Management Inc. May 2010 - August 2012
The Acri Company May 2010 - August 2010
Cornett Homes May 2008 - August 2008
Weed Man Lawn Care February 2008 - April 2008
Steve and Barry's June 2007 - April 2008
Skills
Marketing, Sales, Social Media, Customer Service, Microsoft Office, PowerPoint, Time Management, Social Media Marketing, Event Planning, Customer Satisfaction, Merchandising, Teamwork, Microsoft Word, Advertising, Sales Management, Marketing Strategy, Microsoft Office, Adobe..., Inventory Management, Retail, Marketing Communications, Facebook, Business Planning, Database Administration, Database Marketing, Marketing Analytics, Microsoft Excel, Photography, Photoshop, Health Insurance, Life Insurance, Property & Casualty..., Umbrella Insurance, Insurance Law, Direct Mail Campaigns, Direct Mail, CRM, Business Profitability, Viewpoint, Email Marketing, Social Networking, Leadership, Newsletters, MCIF, Adobe Premiere Pro, Management, Online Marketing, Digital Marketing, Financial Analysis
Education
Winona State University 2009 — 2013
Bachelor of Science, Marketing
Richmond, The American International University in London 2012 — 2012
American Family Insurance June 2012 - August 2012
Hollister Co. May 2011 - August 2012
Skills
Communication, Typing, Customer Service, Leadership, Teamwork
Education
Santa Monica College 2012 — 2015
Business, Management, Marketing, and Related Support Services
American Family Insurance May 2010 - December 2012
Promotion House, Inc. July 2002 - May 2010
Kansas City Life Insurance Company July 2003 - March 2005
Camp Fire USA July 1999 - June 2002
Skills
Social Media, Marketing Communications, Social Media Marketing, Public Relations, Advertising, Sports / Event / Cause..., Branding Consultancy, Corporate Communications, Healthcare Consulting, Marketing Strategy, Marketing, Brand Development, Integrated Marketing, Brand Management, Radio, Leadership, Media Relations, Crisis Communications, B2B, Strategic Planning, Copywriting, Strategic Partnerships, Direct Marketing, Lead Generation, Email Marketing, Sponsorship Program..., Cause Marketing, Fundraising, Strategy, Sponsorship, Market Planning, Event Planning, Digital Marketing, Non-profit Leadership, Sales Management, Management, Digital Media, New Business Development
Education
Rockhurst University
BSBA Marketing
American Family Insurance June 2010 - Present
American Family Insurance March 2013 - February 2014
American Family Insurance August 2009 - July 2010
American Family insurance 1994 - 2009
Skills
Property & Casualty..., Life Insurance, General Insurance, Insurance, Commercial Insurance, Marketing, Casualty, Team Building, Leadership, Health Insurance, Umbrella Insurance, Workers Compensation, Term Life Insurance, Casualty Insurance, Homeowners, Liability, Legal Liability, Commercial Lines, Sales, Whole Life, Customer Service, Training, Fixed Annuities, Underwriting, Sales Management, Strategy
Education
The American College 2008 — 2010
Master's Degree, Organizational Leadership
Rockford University 1986 — 1990
Bachelor's Degree, Business Administration and Management, General
QMaxx Products Group, Inc. April 2015 - Present
American Family Insurance July 2013 - January 2015
Kingston Electric July 2008 - July 2013
Pfizer 2002 - 2004
Skills
Account Management
Education
Saint Louis University 1998 — 2002
BA, Communication
American Family Insurance April 2011 - Present
Skills
Insurance, Social Media Marketing, Property & Casualty..., Life Insurance, Fixed Annuities, Commercial Insurance, Workers Compensation, Home Insurance, Auto Insurance, Motorcycle Insurance, Snowmobile Insurance, Renters Insurance, Umbrella Insurance, Health Insurance, Marketing, Leadership, Sales, Entrepreneurship, Project Management, Small Business, Casualty
Education
San Diego State University-California State University 2010 — 2011
Master of Business Administration (M.B.A.)
University of St. Thomas 2001 — 2005
B.A., Business Administration, Entrepreneurship
American Family Insurance March 2006 - Present
Marriott International January 1999 - March 2006
Marriott International February 2003 - February 2006
Skills
Insurance, Customer Service, Property & Casualty..., Health Insurance, Life Insurance, Process Improvement, Claim, Call Centers, Event Management, Coaching, Public Speaking, Sales
Education
San Jose State University 2000 — 2004
Bachelor of Science (BS), Behavioral Sciences
Oak Grove Highschool 1996 — 1998
American Family Insurance March 2009 - Present
American Family Insurance February 2008 - March 2009
American Family Insurance September 2005 - February 2008
Skills
Umbrella Insurance, Commercial Insurance, Renters, Homeowners, Property & Casualty..., Casualty, Insurance, Auto Insurance, Life Insurance, Business Insurance, Small Business, Customer Service, Sales, Management, Leadership, Marketing, Social Media, Team Building
Education
St. John's University 2002 — 2006
Bachelor's Degree, Business Management
Purdue University March 2001 - Present
Meridian Insurance March 2000 - March 2001
American Family Insurance March 1989 - March 2000
Skills
Risk Management, Insurance, Leadership, Claims Management, Risk Assessment, Financial Risk, Claim, Underwriting, Enterprise Risk..., Budgets, Commercial Insurance, Management, Microsoft Office, Auditing, Civil Mediation, Construction and..., Leadership Development, Contract Negotiations, Team Leadership, Healthcare, Commercial Aviation, Lean Manufacturing, Real Estate Development, Claims, Administration, Risk advisory services...
Education
Salve Regina University
MBA (partial completion), MBA Program
University of Wisconsin
BA, Finance
The American Institute for Chartered Property Casualty Underwriters
CPCU, Insurance
Insurance Institute of America
Associate, Risk Management
Insurance Institute of America
Associate, Claims
American Family Insurance May 2011 - Present
American Family Insurance June 2006 - January 2011
American Family Insurance June 2005 - June 2006
American Family Insurance June 2003 - June 2005
American Family Insurance June 2000 - June 2003
American Family Insurance January 1997 - June 2000
American Family Insurance January 1996 - January 1997
Skills
Insurance: Property,..., Claim, Insurance, Claims Management, Umbrella Insurance, Liability, CPCU, Casualty, Property & Casualty..., Legal Liability, Commercial Insurance, General Insurance, Life Insurance, Workers Compensation, Term Life Insurance, Health Insurance, Underwriting, Casualty Insurance
Education
Salve Regina University 2010 — 2016
Masters of Science in Management, Business Administration and Management, General
American Educational Institute 2007 — 2010
SCLA - Senior Claim Law Associate, Legal Principals, Liabilty, Workers Compensation and Insurance Fraud
American Institute For Chartered Property and Casualty Underwriters 2003 — 2005
CPCU - Chartered Property and Casualty Underwriter
Amirican Insititute For Property Casualty Underwriters 2002 — 2003
Associate in Insurance Services (AIS)
American Insitute For Chartered Property and Casualty Underwriters 1998 — 2002
Associate in Claims (AIC), Workers Compensation, Injury Claims, Property Claims
University of Minnesota-Twin Cities 1991 — 1995
Bachelor of Arts (B.A.), Psychology, 3.63
PohlmanUSA Court Reporting & Litigation Services June 2014 - Present
Chipotle Mexican Grill October 2013 - July 2014
BioMedika Consulting June 2013 - August 2013
BioMedika Consulting July 2011 - September 2011
American Family Insurance May 2009 - May 2010
Skills
Leadership, Teamwork, Facebook, Marketing, Marketing Research, Data Analysis, SPSS, Customer Service, Sales, Public Relations, Event Planning, Event Management, Social Networking, Time Management, PowerPoint, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Research, Fundraising
Education
Saint Louis University 2010 — 2014
Minneapolis Public Schools 2013 - Present
Andre King Agency August 2012 - Present
American Family Insurance 2011 - 2011
AT&T Mobility 2007 - 2008
Verizon Wireless January 1997 - January 2007
Skills
Insurance, Sales, Leadership, Training, Sales Operations, Property & Casualty..., New Business Development, Life Insurance, B2B, Solution Selling, Umbrella Insurance, Networking, Liability, Health Insurance, Troubleshooting, Commercial Insurance, Disability Insurance, Customer Service, Term Life Insurance, Employee Benefits
Education
2009University of St. Thomas 2009 — 2009
Mini MBA, Certificate
University of Iowa 1990 — 1994
B.A., Liberal Arts
Robert Morris University 1987 — 1988
Computer Science - A.A.S, Computer Science
Loonan Consulting 2001 - Present
American Family Insurance 1983 - Present
Prosource 1985 - 2001
Education
Saint John's University 1979 — 1983
Bachelor of Arts
American Family Insurance August 2015 - Present
Relativity Photography April 2005 - Present
American Income Life Insurance Company February 2015 - July 2015
Skyway Theatre June 2013 - July 2015
Vail Resorts November 2014 - March 2015
Faces Mears Park June 2014 - March 2015
Blue Nile June 2013 - August 2014
PossAbilities April 2012 - October 2013
Cardinal of Minnesota; Ltd April 2012 - June 2013
Mayo Clinic June 2008 - May 2011
Skills
Digital Photography, Portrait Photography, Photography, Event Photography, Lightroom, Commercial Photography, Wedding Photography, Image Editing, Portraits, Photojournalism, Image Manipulation, Photos, Fine Art Photography, Photoshop, Studio Lighting, Studio Photography, Fashion Photography, Headshots, Microsoft Word, Customer Service, Microsoft Office
Education
University of Minnesota Twin Cities 2013 — 2015
Bachelor’s Degree, Biochemistry and Molecular Biology
Rochester Community and Technical College 2005 — 2013
Associate of Arts (AA), General
Moreton & Company May 2014 - Present
Associated Food Stores February 2008 - May 2014
American Family Insurance May 2004 - February 2008
Skills
Pricing, Income Statement, Retail, Budgets, Microsoft Excel, Sales Management, Profit, Customer Service, Long Range Planning, Customer Satisfaction, Team Building, Sales Operations, Account Management, Sales
Education
Salt Lake Community College 1998 — 2001
General Studies
Kearns High School 1995 — 1998
American Family Insurance March 2004 - Present
American Family Ins Co October 1995 - March 2004
Allstate Insurance Company October 1984 - October 1995
Skills
Insurance, General Insurance, Underwriting, Casualty, Sales Management, Customer Service, Team Building, Workers Compensation, Coaching, Property & Casualty..., Leadership Development, Online Marketing, Marketing Strategy, Social Media, Strategic Planning, Public Speaking, Customer Satisfaction, Budgeting, Health Insurance, Business Planning, New Business Development, Facebook, Digital Marketing, Term Life Insurance, Problem Solving, Annuities, Social Media Marketing, Consultative Selling, Fixed Annuities, Online Advertising, Small Business, Umbrella Insurance, Budgets, Management, Marketing, Sales, Selling, Casualty Insurance
Education
Ripon College 1979 — 1983
BA
Whitefish Bay High School 1976 — 1979
American Family Insurance February 2014 - Present
American Family Ins July 2007 - February 2014
American Family Insurance January 2002 - June 2007
American Family Insurance August 2000 - December 2001
American Family Insurance January 1997 - July 2000
American Family Insurance September 1993 - January 1997
American Family Insurance August 1992 - September 1993
American Family Insurance April 1989 - August 1992
Skills
Onboarding, Employee Relations..., Employee Relations, Employment Law, Employee Management, Employee Handbooks, Recruiting, Management, Team Leadership, Leadership, Employee Benefits, Employee Engagement, Performance Management, Talent Management, Personnel Management, Insurance, Team Building, Property & Casualty..., Human Resources
Education
Saint John's University 1984 — 1988
BS, Management
Lyft June 2014 - Present
Lyft May 2014 - Present
Lyft February 2014 - Present
Page Education Foundation 2006 - Present
American Family Insurance October 2012 - November 2013
Gaskins, Bennett, Burrell, Schupp, LLP August 2009 - June 2012
U.S. Attorney's Office - 7th District August 2008 - January 2009
Abramson, Murtaugh & Coghlan December 2002 - August 2008
Chicago Cultural Center 1999 - 2001
Alzheimer's Association 1998 - 1999
Skills
Legal Research, Microsoft Office, Writing, Westlaw, Non-profits, Access, Litigation, Product Liability, Personal Injury, Civil Litigation, Legal Writing, Courts, Research, Motions, Hearings, Torts, Criminal Defense, Arbitration, Depositions, Adobe Acrobat, CT Summation, Nonprofits, Customer Service, Social Media, Strategic Planning, Event Planning
Education
Roosevelt University 2002 — 2002
ABA Certificate, Paralegal Studies
University of Wisconsin-Madison 1986 — 1992
B.A., English and Afro-American Studies
Southwest High School, Minneapolis, MN 1982 — 1986
General Diploma, General Studies
American Family Insurance September 1990 - Present
Red Carpet Real Estate January 1978 - November 1990
Met Life February 1980 - September 1990
Education
University of Phoenix 2002 — 2005
Roosevelt University
Masters Certificate, training & development
Wisconsin Department of Transportation September 2013 - Present
TEKsystems June 2013 - June 2014
TDS Telecommunications Corp. June 2013 - September 2013
Simple Network Consulting August 2010 - June 2013
American Family Insurance October 2007 - July 2010
Spherion Professional Services April 2006 - July 2010
American Family Insurance July 2006 - September 2007
De La Rue April 2005 - June 2005
UW Colleges February 1998 - June 2004
Ripon College October 1994 - January 1998
Skills
Microsoft SQL Server, Active Directory, Disaster Recovery, Microsoft Exchange, Security, Windows, SharePoint, SQL, Servers, Windows Server, IIS, Troubleshooting, XP, Networking, Access, DNS, Unix, Virtualization, Network Security, Information Technology, IT Management, System Administration, Technical Support, Visio, Firewalls, IT Service Management, Network Administration, VoIP, Windows 7, Linux, Computer Hardware, Software Installation, Hardware, Powershell, System Deployment, Software Documentation, Storage, Help Desk Support, Infrastructure, DHCP, Microsoft Technologies, Cisco Technologies, Switches, Enterprise Architecture, Data Center, Windows XP, Citrix, SAN
Education
Ripon College 1989 — 1994
AB, Computer Science
United States Attorney's Office-Western District MO 2014 - Present
Leonard & Finley September 2013 - 2014
DHS/USCIS December 2011 - December 2012
Snyder Law Firm September 2011 - June 2012
Wagstaff & Cartmell June 2008 - November 2010
Keller Williams Realty March 2007 - June 2008
Berkowitz Oliver November 2001 - March 2007
Armstrong Teasdale February 2000 - November 2001
American Family Insurance September 1997 - February 2000
Skills
Trials, Mediation, Medical Malpractice, Product Liability, Hearings, Class Actions, Depositions, Real Estate, Immigration Law, Investment Properties, Negotiation, Foreclosures, Insurance, Property Management, Litigation Support
Education
Insurance Institute of America 1992 — 1994
Associate, Claims
Rockhurst College
Rockhurst University 1984 — 1986
Liberty Mutual Insurance April 2015 - Present
Liberty Mutual Insurance October 2014 - Present
Liberty Mutual Insurance April 2012 - October 2014
American Family Insurance April 2010 - April 2012
American Family Insurance October 2007 - June 2010
American Family Insurance February 2004 - October 2007
Mountains Recreation and Conservation Authority August 1999 - November 2003
Skills
Marketing, Insurance, Management, Budgets, Customer Service, Program Management, Human Resources, Disability Insurance, Sales, Small Business, Team Building, Selling, Marketing Strategy, Cold Calling, Training, Leadership, Account Management, Coaching, Direct Sales
Education
University of Phoenix 2011 — 2013
MBA, Business Administration and Management, General
University of Phoenix 2007 — 2010
BSB, Business Management
Western International University 2005 — 2007
AAB, Business Management
Santa Monica College 2000 — 2003
None, Business
Farmers Insurance January 2015 - Present
American Family Insurance December 2011 - June 2015
B2B Consultant May 2010 - November 2011
Manpower June 2009 - April 2010
Art Dow B2B Consultant October 2008 - May 2009
T.A. Cummings Insurance November 1999 - October 2008
Skills
General Insurance, Sales Management, New Business Development, Mailing List Management, Call Center Development, Customer Retention, Cross Selling, Scripting, Inside Sales, Business Development, Sales, Selling, Email Marketing, Account Management, Direct Marketing, Lead Generation, Cold Calling
Education
Chicago Academy of Fine Arts
Bachelor of Fine Arts (B.F.A.), Art History
Roosevelt University
Business Management
Hal Tiffany Agency, Inc. 2008 - Present
American Family Insurance 2003 - 2008
Video Vision 1999 - 2005
Skills
Underwriting, Sales Commissions, Office Administration, Customer Service, Insurance, Accounts Receivable, Cash Management, Deposits
Education
University of Wisconsin-Superior
Bachelor's degree, Accounting and Finance
Richmond, The American International University in London 2002 — 2002
Finance
American Family Insurance 2007 - Present
The Coca-Cola Company 2003 - 2007
Education
Saint Martin's University 2000 — 2005
Bachelor, Business, Mktg & Mgmt
Energy Corporation of America May 2013 - Present
Jackson County Chamber of Commerce WV July 2011 - May 2013
American Family Insurance November 2005 - July 2011
St. Joseph's Hospital October 2002 - June 2003
Skills
Non-profits, Team Building, Insurance, Health Insurance, Litigation, Strategic Planning, Event Planning, Social Media, Public Speaking, Customer Service, Program Management, Project Management, Leadership, Marketing, Grant Writing, Training, Small Business
Education
West Virginia Wesleyan College 2004 — 2006
MBA, Masters in Business
Robert Morris University 2001 — 2004
Bach in Marketing/ Minor in Entrepreneurship, Business
Sun Products Corporation April 2015 - Present
Sun Products Corporation November 2014 - April 2015
Sun Products Corporation February 2013 - November 2014
CVS Caremark Corporation August 2008 - December 2012
Dollar Financial Group June 2007 - August 2008
WorkingRx August 2004 - June 2007
American Family Insurance January 2004 - August 2004
Skills
Analysis, Process Improvement, Leadership, Financial Analysis, Access, Microsoft Excel, Data Analysis, Customer Service, Management, Team Building, SAP, Microsoft Office, Training, Pharmaceutical Industry, Pharmacy Benefit..., Medicare, Managed Care, Accounts Receivable, Problem Solving, Finance, Healthcare Industry, Team Leadership, Account Reconciliation, Accounts Payable, Public Speaking, Visio, PowerPoint, Team Management, Financial Reporting, Supply Chain, SAP BW, SAP BI, Supervising, Deductions, Contract Administration, Hiring Employees, Collections, Property & Casualty..., Banking, Workers Compensation, Insurance, Medicaid, VBA, Macros, HIPAA, Financial Services, Billing, Customer Relations, Dashboarding, Reporting & Analysis
Education
Utah State University - Jon M. Huntsman School of Business
Business Administration and Management, General
Salt Lake Community College
Associate's Degree, Business
Fifth Third Bank December 2011 - Present
Associated Bank September 2010 - December 2011
American Family Insurance May 2008 - June 2010
JPMorgan Chase January 2007 - September 2007
Washington Mutual March 2003 - January 2007
TCF Bank June 2000 - January 2003
Target May 1997 - August 2000
Skills
Banking, Business Development, Customer Service, Financial Analysis, Management, Marketing, Negotiation, Program Management, Sales, Strategy, Vendor Management, Coaching, Customer Retention, Team Building, Finance, Leadership, Public Speaking
Education
Devry Univeristy 2006 — 2008
BS, Technical Management
Robert Morris University - Illinois 2004 — 2006
AAS, Business Administration
Allstate January 2009 - Present
Allstate August 2009 - August 2014
American Family Insurance September 1990 - August 2009
American Family Insurance January 1990 - January 2009
Metropolitan Insurance January 1985 - January 1990
Metropolitan Insurance January 1980 - January 1990
Metropolitan Insurance January 1981 - January 1985
Metropolitan Insurance January 1980 - January 1981
Skills
Claim, Liability, Insurance, Personal Injury, Casualty, Arbitration, Mediation, Training, Subrogation, Employee Training, Trials, Policy, Program Management, Customer Service, Time Management, Depositions, Property & Casualty..., Sales Operations, Corporate Governance, General Insurance, Claims Management
Education
University of Phoenix
Bachelors of Science, Business Administration
American Insurance Institute
Associate, Claims
Roosevelt University
Masters of Arts, Training and Development Matriculated
UW Foundation July 2013 - Present
American Family Insurance 2000 - 2013
Famous Footwear 1995 - 2000
Skills
Business Analysis, Data Warehousing, Enterprise Software, DB2, IT Management, Insurance, Enterprise Architecture, Process Improvement, SQL, Requirements Gathering, Visio
Education
Saint Joseph's University
MS, Business Intelligence
University of Wisconsin-Milwaukee - Lubar School of Business
BS, Finance
University of Wisconsin-Milwaukee - Lubar School of Business
MS, IS
AnchorBank March 2007 - May 2010
American Family Insurance November 2005 - February 2007
Summit Credit Union November 2003 - October 2004
Balance/CCCSSF 1998 - 2003
Education
San Jose State University
Nursing
West Valley College
A.S; A.A, Biological Science; Liberal Arts
Cognizant Technology Solutions March 2011 - Present
Walgreens 2011 - 2014
American Family Insurance September 2009 - January 2011
Mahindra Satyam June 2007 - September 2009
scape velocity net solutions 2001 - 2002
Skills
Requirements Analysis, SDLC, Agile Methodologies, Software Project..., Solution Architecture, IT Strategy, SQL, Business Analysis, Enterprise Architecture, Vendor Management, Business Intelligence, Data Warehousing, SOA, PMP, Oracle, Agile Project Management, Requirements Gathering
Education
Sathyabama Institute of Science and Technology 1993 — 1997
Bachelor of Engineering (B.E.)
Gill Adarsh Higher Secondary School 1991 — 1993
High School Diploma
American Family Insurance March 2012 - Present
American Family Insurance April 2007 - March 2012
American Family Insurance May 1991 - April 2007
American Family Insurance October 1983 - May 1991
Allstate November 1978 - October 1983
Schmit Ford Mercury August 1974 - November 1978
Skills
Computer Networking, Insurance Claims, Performance Management, Personal Injury, Auto Damage Estimating, Microsoft Office, Casualty, Management, Training, Liability, Casualty Claims, Property, Legal Liability, Claim Investigation, Leadership, Auto Claims, Property Claims, Insurance, Property Damage, Claims Management, Property, Subrogation, Networking, Claims Handling, Property & Casualty..., Claim, Commercial Lines, Casualty Insurance, Commercial Insurance
Education
University of Illinois Springfield 2007 — 2013
Masters of Information Systems, Management Information Systems
Rock Valley College 1999 — 2004
AAS, Computer Networking
Upper Iowa University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Science
University of Wisconsin-Oshkosh 1978 — 1981
Associate Degree, General Education
Ford Training Center 1973 — 1974
Certificate, Automotive Mechanical Repair
American Family Insurance
Skills
Insurance, Property & Casualty...
Education
St. John's University 1985 — 1989
Bachelor of Science (BS), Management/History
Robert J. Danis, Attorney at Law February 2015 - Present
American Family Insurance August 2014 - February 2015
American Family Insurance October 2009 - August 2014
American Family Insurance July 2001 - October 2009
Skills
Civil Litigation, Litigation, Courts, Torts, Personal Injury
Education
Saint Louis University School of Law 1983 — 1986
JD, Law
American Family Insurance
Skills
Commercial Insurance, Property & Casualty...
Education
Saint Louis University
Wisner Pilger
IBM April 1999 - Present
American Family Insurance September 1998 - March 1999
Shamrock In-Home Nursing Care, Inc February 1998 - June 1998
Skills
Staff Development, Recruiting, Program Management, Management, Case Management, Team Leadership, Health Care
Education
Viterbo College 1995 — 1997
Bachelor of Science in Nursing, Nursing
Rochester Community and Technical College 1985 — 1989
Associate of Science in Nursing, Nursing
Illinois Vehicle Insurance August 2013 - Present
AT&T January 2013 - May 2013
American Family Insurance January 2009 - January 2010
Marquette Bank May 2007 - January 2009
CTX Mortgage Company LLC September 2006 - March 2007
First Midwest Bank February 2005 - February 2006
Principal Residential Mortgage, Inc./ American Home Mortgage January 2001 - February 2005
Title One, Inc June 1998 - January 2001
TCF Bank October 1997 - June 1998
American General Finance August 1994 - October 1997
Skills
Residential Mortgages, Mortgage Lending, Mortgage Banking, Refinance, Licensed Property &..., Licensed Life & Health..., Licensed to Sell..., Collections, Customer Service, Spanish-speaking, Bilingual Proficiency, CDL Class A, Insurance, Life Insurance, Fixed Annuities, Loans, Disability Insurance, General Insurance, Term Life Insurance, Financial Risk, Commercial Insurance
Education
Robert Morris College 1991 — 1993
Associate, Business Administration
American Family Insurance March 2010 - Present
American Family Insurance March 2006 - March 2010
American Family Insurance March 2005 - March 2006
American Family Insurance September 2003 - March 2005
Skills
General Insurance, Property & Casualty..., Commercial Insurance, Workers Compensation, Excess & Surplus Lines, Flood Insurance, Insurance Agency..., Operations Management, Market Intelligence, Risk Assessment, Risk Management, Portfolio Management, Carrier Relationship..., Customer Retention, Customer Satisfaction, Interpersonal..., Problem Solving, Solution Development
Education
University of Wisconsin-Madison 1978 — 1982
Bachelor of Arts (B.A.), Economics
University of Wisconsin-Madison
Bachelor of Applied Science (B.A.Sc.), Finance, General
Rock Valley College 1975 — 1977
Associate of Arts (A.A.), Business Administration and Management, General
American Family Insurance September 2014 - Present
Law Offices of Jeanne M. Miller, LLC April 2009 - December 2013
Hinshaw & Culbertson LLP March 2008 - April 2009
Querrey & Harrow, Ltd. October 2001 - March 2008
Cassiday Schade LLP January 1983 - October 2001
Kois & McLaughlin January 1982 - January 1983
Education
Robert Morris College 1982 — 1982
Legal Secretary Certificate, Legal Administrative Assistant/Secretary
American Family Insurance October 2014 - April 2015
State Farm July 2012 - September 2013
JPMorgan Chase July 2011 - June 2012
Wells Fargo January 2011 - July 2011
Skills
Customer Service, Bilingual Communications, Project Management, Strategic Planning, Property & Casualty..., Life Insurance, Health Insurance, Microsoft Office, Account Management, Sales, Computer-literate..., Team Building, Marketing Communications
Education
Salt Lake Community College 2015 — 2019
Cultural/Archaelogical Resources Protection
American Family Insurance July 2013 - Present
Skills
Typing 60 words per..., Basic knowledge of...
Education
Saint Xavier University
American Family Insurance January 2015 - Present
National Guardian Life Insurance Company June 2011 - December 2014
EDS - State of Wisconsin May 2010 - July 2011
North American Insurance October 1995 - January 2010
Design Benefit Plans May 1990 - October 1995
Skills
Insurance, Health Insurance, Life Insurance, Claim, Customer Service, Underwriting, Employee Benefits, Process Improvement, Access, Business Analysis, Microsoft Office, Reinsurance, Term Life Insurance, Disability Insurance, Active Directory, Outlook, Microsoft Excel, Leadership, Team Building, Training, Sales, Strategic Planning, Marketing
Education
MATC 2010 — 2010
Human Resources Certificate / Project Management Certificate, A
Rock Valley College 1980 — 1982
Associates Degree, Administrative Assistant and Secretarial Science, General
ACC Midwest Transportation, LLC August 2012 - Present
American Family Insurance March 2007 - August 2012
GNC January 2003 - March 2007
Education
Southwest Minnesota State University 2011 — 2013
Bachelor's of Science, Business Administration and Management, General, Honors: Magna Cum Laude
Ridgewater College 2010 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies