American Family Insurance
Industry: Insurance company
DescriptionAmerican Family Insurance, also abbreviated as AmFam, is a private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products. Headquarters: Madison, Wisconsin, United States CEO: Jack Salzwedel (1 Nov 2011–) Number of employees: 11,307 (2017) Founder: Herman Wittwer Founded: 3 October 1927 Subsidiaries: Networked Insights, American Family Brokerage Inc,
American Family Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Family Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Family Insurance Salaries. You can even request information on how much does American Family Insurance pay if you want to. Learn about salaries, pros and cons of working for American Family Insurance directly from the past employees.
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6,105 American Family Insurance employees in database. Find out everything there's to know about American Family Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Family Insurance Employees
Progressive Baptist Church July 2014 - Present
Chicago Transit Authority April 2013 - June 2014
American Family Insurance February 2012 - April 2013
Strategic Events Solutions, Incorporated June 2011 - May 2012
Women of Steele November 2011 - January 2012
Skills
Creative Writing, Speech Writing, Report Writing, Corporate Events, Event Management, Event Planning, Office Administration, Customer Service, Video Editing, Non-linear Editing, Excel, Blogging, Newsletter Writing, Editing Newsletters, Spanish, Social Media Marketing, Public Relations, Journalism, Microsoft Excel, PowerPoint, Community Development, Community Outreach
Education
DePaul University 2012 — 2013
Master of Arts, Journalism
Howard University 2007 — 2011
Bachelor of Arts, Film Production
City of Brooklyn Park January 2011 - Present
City of Minneapolis July 2008 - December 2009
American Family Insurance August 2007 - July 2008
Skills
Data Analysis, Project Management, Process Improvement, Microsoft Office, Microsoft Excel, Policy, Business Analysis, Customer Service, Program Management, Kaizen, Visio, Access, Outlook, Team Leadership, Lean Management, Lean IT, Team Facilitation, Facilitation, Large Group Facilitation, Consensus Building
Education
Humphrey School of Public Affairs 2015 — 2017
Master of Public Affairs, Social Justice & Equity
Marquette University 2002 — 2006
B.A., Economics, Political Science, German & Ethics
Great American Media Services September 2015 - Present
Scranton Gillette Communications, Inc. June 2009 - September 2015
Scranton Gillette Communications, Inc. January 2009 - June 2009
American Family Insurance September 2007 - May 2008
McAdam Nursery & Garden Center May 2007 - August 2007
McAdam Landscaping Inc. May 2001 - January 2007
McAdam Nusery & Garden Center May 2005 - August 2006
National Cheerleaders Association May 2004 - September 2005
Skills
Marketing, Marketing Strategy, Sales, Advertising, Social Media Marketing, Social Media, Customer Service, Account Management, Public Relations, Newsletters, Trade Shows, Marketing Communications, Email Marketing, B2B, Magazines, Direct Marketing, Online Advertising, Social Networking, Product Marketing, Integrated Marketing, Digital Media, Brand Development, Facebook, Media Relations, Advertising Sales, Online Marketing, Press Releases, Publishing, New Business Development, Media Planning, Lead Generation, Digital Marketing, Media Buying, Digital Strategy, Google Analytics, Management, SEO, Copywriting, Direct Mail, Copy Editing, Corporate Communications
Education
Illinois State University 2004 — 2008
Bachelors of Science, Marketing
Illinois State University 2004 — 2008
Bachelor of Science (B.S.)
American Family Insurance October 2013 - October 2013
The Steve Harvey Neighborhood Awards August 2013 - August 2013
TruTV January 2012 - May 2012
WindyCityUnderground.com October 2011 - April 2012
WVON 1690 AM April 2011 - January 2012
Comcast January 2008 - January 2011
Cash Yes Credit Card January 2007 - January 2008
GC Services January 2006 - January 2007
Target Credit Services January 2005 - January 2007
Gina’s Couture Closet January 2005 - January 2007
Skills
Media Directing, On-air Announcing, Radio Broadcasting, Customer Service, Consulting, Public Relations, Media Relations, Final Cut Pro, Adobe Audition, TV News Production, Call Center, Team Leadership, Team-oriented, People-oriented, Customer Experience, Marketing Research, Receptionist Duties, Database Admin, Data Entry, Stylists, Radio Host, Retail, Fashion History, voice over, Casting Productions, Media Production, Entertainment Journalism, Radio Producing, Radio, Broadcast Journalism, Podcasting, Cable Television, Voice Acting, Digital TV, Camera Operating, Television, Video, Video Editing, Customer Retention, Pro Tools, Interviews, YouTube, Multimedia, Social Networking, Camera, Leadership, Film, Acting, Broadcast, Entertainment
Education
Executive Leasing Professionals 2014 — 2014
Certification, Apartment and Commercial Leasing
Illinois Center for Broadcasting-Chicago Campus 2011 — 2012
Certificate, Tv and Radio Productions
University of Phoenix
MicroInsurance Centre June 2015 - Present
Illinois State University August 2013 - May 2015
Katie School of Insurance (ISU) August 2013 - May 2015
American Family Insurance May 2014 - August 2014
Unique Life Assurance Company Limited August 2012 - July 2013
Anum Presbyterian Senior High School October 2011 - July 2012
National Health Insurance Scheme May 2010 - August 2010
Skills
Actuarial Science, Statistics, Microsoft Excel, Data Analysis, SPSS, SAS, Access, PowerPoint, Quantitative Analytics, VBA, Statistical Modeling, Probability, R, SAS programming, Microsoft Office
Education
Illinois State University 2013 — 2015
Mathematics, Sequence in Actuarial Science
Kwame Nkrumah' University of Science and Technology, Kumasi 2007 — 2011
Bachelor of Science (BS), Statistics & Actuarial Science
Pope John Secondary School (POJOBA) 2003 — 2006
WASSCE, General Science
Gallagher Bassett July 2011 - Present
Gallagher Bassett April 2009 - July 2011
American Family Insurance June 2002 - March 2009
Skills
Claim, Claims Management, Liability, Property & Casualty..., Casualty, Legal Liability, Insurance, Subrogation, Commercial Insurance, General Insurance, Claim Investigation, Commercial Lines, Property Damage, Claims Handling, Professional Liability, Liability Analysis, Litigation Management, Settlement, Claims Resolution
Education
Illinois State University 1997 — 2001
Bachelor of Applied Science (BASc), Political Science and Government
American Family Insurance January 2014 - Present
Skills
Insurance, General Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Liability, Claim, Brokers, Reinsurance, Health Insurance, Casualty, Claims Management, Legal Liability, Professional Liability, Commercial Lines, Life Insurance, Umbrella Insurance, Workers Compensation, Disability Insurance, Risk Management, Homeowners, Whole Life, Renters, Universal Life, Inland Marine, Term Life Insurance
Education
Illinois State University 2009 — 2013
Bachelor's degree, Insurance
Parr Insurance Brokerage, Inc. December 2013 - Present
N B Independent Brokerage, Inc. June 2009 - November 2011
American Family Insurance 1995 - 2007
Price Waterhouse Coopers 1986 - 1995
Skills
Property & Casualty..., Commercial Insurance, Insurance, Casualty, Commercial Lines, Fixed Annuities, Life Insurance, Health Insurance, Professional Liability, General Insurance, Workers Compensation, Liability
Education
Illinois Wesleyan University 1982 — 1986
BS Accounting, Accounting
Harold L Richards High School 1978 — 1982
American Family Insurance November 2014 - Present
Fireman's Fund Insurance Company May 2014 - November 2014
Fireman's Fund Insurance Company January 2013 - April 2014
RLI September 2010 - December 2012
COUNTRY ® Financial January 2009 - December 2009
City of Champaign May 2007 - August 2008
FreeStar Bank-Main Street Bank & Trust January 2006 - March 2008
Skills
Insurance, Underwriting, Financial Analysis, Property & Casualty..., Microsoft Excel, PowerPoint, Financial Risk, Microsoft Office, Risk Management, Microsoft Word, Data Analysis, Outlook, Customer Service, Access, Leadership, Banking, Commercial Insurance, Liability, Workers Compensation, Commercial Lines, General Insurance, Corporate Finance, Financial Reporting, Finance, Business Analysis, Analysis
Education
Illinois State University 2008 — 2010
B.S., Finance
Illinois State University 2008 — 2010
Bachelor of Science (BS), Finance, Insurance
IRI May 2013 - Present
Salt City Land and Title Co. January 2002 - May 2005
Nationwide Insurance (Farmland Insurance) April 1996 - January 2002
American Family Insurance April 1994 - December 1994
Dwight Thomas Motors, Inc. November 1985 - January 1994
Skills
Analytics, Workers Compensation, Underwriting, Insurance, Public Speaking, Data Analysis, Property & Casualty..., Marketing Research, Marketing, Event Planning
Education
Kansas State University 1988 — 1990
Bachelor of Science (B.S.), History
Hutchinson Community College 1986 — 1988
American Family Insurance November 2011 - Present
Ziebart Ohio Group November 2003 - April 2009
Stapleton Buick GMC TRUCKS INC September 1993 - April 2002
Skills
Homeowners, Insurance, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Whole Life, Term Life Insurance, Casualty, General Insurance, Life Insurance, Commercial Lines, Liability, Small Business, Universal Life, Renters, Casualty Insurance
Education
Hondros College of Business 2010 — 2010
Licensing, Property, Casualty, Life, Health, Variable Rate Products
Tecumseh Highschool 1989 — 1993
Diploma
PURE Group of Insurance Companies June 2013 - Present
American Family Insurance June 2011 - June 2013
State Farm Insurance May 2004 - February 2011
State Farm Insurance 2001 - 2004
Skills
Insurance, Training, Team Leadership, Customer Service, Microsoft Office, Property & Casualty..., Social Media, Call Centers, Leadership Development, Public Speaking, Strategic Planning, Marketing, Claim, Analysis, Commercial Insurance
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
MBA, Management
Illinois State University 1999 — 2004
BS, Marketing
West Leyden High School 1995 — 1999
Salesforce October 2014 - Present
Salesforce June 2014 - September 2014
Salesforce October 2013 - May 2014
Liberty Mutual Insurance September 2011 - September 2013
American Family Insurance December 2010 - September 2011
Allstate Insurance June 2008 - December 2010
Skills
Negotiation, Sales, Customer Service, Microsoft Office, CRM, Cold Calling, Salesforce.com, Microsoft Word, SaaS, PlaaS, Solution Selling, Sales Process, Microsoft Excel, New Business Development, Enterprise Software, Cloud Computing, Networking, Pre-sales, Business Development, Direct Sales, Sales Management, Leadership, Account Management
Education
Lincoln College- Normal 2006 — 2008
Bachelors, Business Management
Illinois State University 2003 — 2005
Associates, Psychology
St. Viator
Markel Corporation December 2012 - Present
Markel Corporation December 2009 - December 2012
Chubb January 2003 - December 2009
Illinois Wesleyan University November 2000 - January 2003
IKON Office Solutions March 2000 - November 2000
American Family Insurance January 1997 - January 2000
Skills
Insurance, Professional Liability, Underwriting, Financial Analysis, Property & Casualty..., Liability, New Business Development, Employment Practices..., Claim, Finance, Analysis, Management, Excess, D&O, Casualty, E&O, Reinsurance, General Insurance, Commercial Insurance, Claims Management, Commercial Lines, Fiduciary, Brokers, Risk Management, Legal Liability, Banking, Errors & Omissions, Excess & Surplus Lines, Directors & Officers..., Casualty Insurance
Education
Northwestern University 2002 — 2004
Master of Science, Integrated Marketing Communications
Illinois Wesleyan University 1990 — 1994
Bachelor of Science, Public Accounting
Summerfield Studios February 2012 - Present
American Family Insurance January 2012 - February 2012
Kay Jewelers September 2011 - February 2012
Skills
Typography, Logo Design, Graphic Design, Corporate Identity, Illustrator, InDesign, Art Direction, Layout, Illustration, Adobe Creative Suite, Posters, Graphics, Brochures, Visual Communication
Education
Huntington College 2007 — 2010
Bachelor of Arts (B.A.), Graphic Design
Huntington University 2007 — 2010
Bachelor of Arts (B.A.), Graphic Design
Farmers Insurance August 2015 - Present
American Family Insurance September 2013 - August 2015
Rafter H Construction July 2013 - December 2013
Bannock Development Corporation October 2012 - July 2013
Shelley School District #60 August 2011 - October 2012
iLLusions LLC January 2008 - December 2010
Burton Concrete May 2005 - December 2007
Skills
Marketing, Customer Service, Market Research, Social Media, Research, Microsoft Office, Leadership, PowerPoint, Strategic Planning, Social Networking, Social Media Marketing, Teamwork, Public Speaking, Marketing Strategy, Entrepreneurship, Public Relations, Time Management, Event Planning, Advertising, Networking, Direct Marketing, Community Outreach, Fundraising, Marketing Research, Sales, Event Management, Small Business, Feasibility Studies, Relationship Marketing, SWOT analysis, Team Management, Prezi, Microsoft Publisher, Commercial Insurance, Property & Casualty..., Umbrella Insurance, Consultative Selling
Education
Idaho State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Shelley High School 1998 — 2002
American Family Insurance August 2014 - Present
Payless ShoeSource July 2011 - July 2013
University of Kansas September 2010 - July 2011
Saint Francis Community Services July 2007 - August 2009
Skills
Customer Service, Social Media, Event Planning, Public Speaking, Microsoft Office, Strategic Planning, Marketing Communications, Research, Community Outreach, Microsoft Excel, Nonprofits, Leadership, Social Networking, Sales
Education
University of Kansas 2009 — 2011
Bachelor's degree, Latin American Studies
Hutchinson Community College 1995 — 1997
Associate's degree, Liberal Arts and Sciences/Liberal Studies
American Family Insurance March 2014 - Present
CSC April 2012 - January 2014
Skills
Business Analysis, SDLC, Requirements Gathering, Requirements Analysis, Use Case, User Acceptance Testing, SharePoint, Visio, Gap Analysis, Manual Testing, Wireframes, Project Coordination, SQL, Project Management, Lotus Notes, Use Case Diagrams, Crystal Reports, Crystal Report, Microsoft Office, Service Desk, Execution BA, User Scenarios, Change Control, Business Requirements, Software Documentation, Testing, Functional..., Scrum, Business Process Mapping, Analysis, Requirement..., Functional Requirements, Systems Analysis, Waterfall, Use Case Analysis, Agile Project Management, Test Cases, MS Project, Business Architecture, Defect Tracking, Quality Assurance, System Testing, Test Planning, Agile Methodologies, Quality Center, Guidewire, Rally
Education
University of Pune 1998 — 2001
Master of Computer Applications (MCA)
Hemchandracharya North Gujarat University 1995 — 1998
Bachelor of Commerce (BCom)
State Farm October 2013 - Present
American Family Insurance January 2013 - October 2013
American Family Insurance May 2011 - December 2012
Walgreens November 2008 - May 2011
Steak n Shake May 2008 - November 2008
C4PD, Inc January 2008 - May 2008
Skills
Sales, Customer Service, Microsoft Excel, Customer Satisfaction, Human Resources, Team Building, Budgets, Strategic Planning, Microsoft Office, Inventory Management, Financial Analysis, Marketing Strategy, Licensed Life Insurance..., Licensed Property &..., Underwriting, Business Planning
Education
Illinois State University 2004 — 2008
Bachelor, Business Management, 3.33
Jamberry Nails July 2014 - Present
Sunflower Bank June 2012 - Present
Holton USD 336 August 2010 - June 2012
American Family Insurance August 2005 - May 2010
Skills
Payroll, Account Reconciliation, Employee Benefits, Microsoft Excel, Credit, Insurance, Financial Statements, Spreadsheets, Banking
Education
Highland Community College
Associate of Arts (AA), Business
GW Yost Allstate December 2014 - Present
Mitch Booth Allstate Insurance Agency March 2014 - December 2014
Dustin Burgess Insurance Group, LLC September 2013 - February 2014
DBS Financial December 2012 - September 2013
American Family Insurance September 2004 - September 2009
National Ctiy Bank/PNC August 1999 - December 2003
Skills
Credit, Loans, Fixed Annuities, Finance, Life Insurance, Insurance, Term Life Insurance, Series 63, Underwriting, Collections, Auto Remarketing, Auto Lease, Small Business..., Customer Retention, Customer Service, Banking, Leadership, Budgets, Sales, Risk Management, Health Insurance, Management, Brokers, Commercial Insurance, Property & Casualty..., Umbrella Insurance, Small Business, Whole Life, Universal Life, Homeowners, Casualty, Legal Liability, Inland Marine, Renters, Licensed Life & Health..., Licensed Property &..., Commercial Lines, Professional Liability, General Insurance, Casualty Insurance, Marketing, Sales Management, Liability
Education
Hondros College 2004 — 2004
Insurance Property and Casualty, Insurance
Hondros College 2004 — 2004
Insurance Life and Health, Insurance
Southern Ohio College NE 1984 — 1984
Business, Business
CUNA Mutual Group May 2012 - Present
American Family Insurance June 2006 - April 2012
American Family Insurance March 2010 - November 2011
Compuware Corp. May 2006 - November 2010
Skills
SDLC, User Acceptance Testing, Requirements Gathering, Quality Assurance, Agile Methodologies, Software Project..., Requirements Analysis, Scrum, Testing Tools, Business Analysis, Testing, Software Quality..., Performance Testing, Test Management, System Testing, Test Planning, Integration Testing, SharePoint, Test Automation, Process Improvement, Resource Management, Agile Project Management, Business Requirements, PMP, Quality Center, Visio, Project Planning, Project Management, Program Management, Risk Management, Management, RUP, Software Documentation, MS Project, PMO, Integration, Leadership, Project Portfolio..., Vendor Management, Change Management, Business Process..., Business Process, Strategy, Analysis, Insurance
Education
Illinois State University
Masters, Information Systems
University of Mumbai
BS
University of Phoenix
MIS, Computers
American Family Insurance March 2015 - Present
American Family Insurance August 2014 - March 2015
Einstein Noah Restaurant Group, Inc. January 2011 - May 2014
Pura Vida April 2013 - December 2013
Adam Hage State Farm May 2013 - September 2013
Enrico's Italian Dining October 2008 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Teamwork, Sales Operations, Sales, Customer Satisfaction, Time Management, Inventory Management, Management, Leadership, Social Networking, Training, Team Leadership, Insurance, Property, Life Insurance, Marketing, Health Insurance
Education
Illinois State University 2010 — 2014
Bachelor of Science (B.S.), Business Management- Small Business and Entrepreneurship, Minor- Organizational Leadership
American Family Insurance May 2013 - Present
Protection 1 Security Solutions April 2013 - Present
Skills
Social Networking, Customer Service, Sales
Education
Wichita State University 2012 — 2013
Sociology and Personal Sales
Hutchinson Community College 2009 — 2010
Associate of Arts (A.A.)
American Family Insurance April 2008 - Present
Scenic Falls Federal Credit Union 2004 - 2007
Westmark Credit Union 2001 - 2004
Skills
Administrative Assistant, Administrative Work, Reliability, Positive Energy, Loans, Insurance, Banking, Underwriting, Small Business, Customer Service, Team Building, Leadership, Sales, Property, Research
Education
Idaho Falls High School
Idaho State University
American Family Insurance June 2002 - Present
Vulcan Materials Company 2000 - 2002
Nationwide Insurance 1998 - 2000
John Deere 1996 - 1998
Skills
Certified Safety..., Agribusiness & Farming..., Property & Casualty..., Financial Risk, Insurance, Workers Compensation, Risk Management..., Casualty, Liability, Process Improvement, Legal Liability, General Insurance, Underwriting, Account Management, Commercial Lines, Risk Management, Claims Management, Umbrella Insurance
Education
Illinois State University
Occupational Safety & Health, Loss Control and Safety
Lake Zurich High School
American Family Insurance Insurance Services ManagerClient Services IncorporatedJanuary 2010 - February 2012
AFNI October 2001 - December 2009
Skills
Insurance, Property & Casualty..., Risk Management, Casualty, Subrogation, Liability, Workers Compensation, Life Insurance, Employee Benefits, Process Improvement, Leadership, Customer Service, Call Centers, Training, Team Building, Coaching, Claim, Strategic Planning
Education
Illinois State University 1975 — 1979
B.S., Communications
Jackson State University
American Family Insurance January 2014 - Present
PNC Wealth Management January 2011 - September 2013
PNC Investments January 2007 - December 2010
Nationwide Insurance September 2002 - December 2006
Skills
Strategic Financial..., Sales Management, Relationship Management, Banking, Loans, Leadership, Mortgage Lending, Sales Process, Commercial Banking, Strategic Leadership, Outstanding..., Collaborative Problem..., Employee Training, Investments, Risk Management, Insurance Planning, Disability Insurance, Property & Casualty..., Financial Planners, Insurance, Customer Insight, Financial Planning, Customer Service, Sales, Finance, Team Building
Education
Hiram College
Youngstown State University
American Family Insurance AITAmerican Family InsuranceNovember 2013 - Present
St. Louis, MO 1990 - 1993
Skills
Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Health Insurance, Casualty, Umbrella Insurance, Liability, Life Insurance, Underwriting, Commercial Lines, Account Management
Education
Hickey College
Retail Management, business
Nielsen July 2013 - March 2014
Gordon Biersch Brewery Restaurant January 2013 - June 2013
Target Hope October 2009 - April 2013
EdVenture Partners August 2012 - December 2012
American Family Insurance May 2012 - August 2012
Relay For Life June 2009 - June 2012
Skills
Marketing, Access, Microsoft Office, PowerPoint, Public Relations, Analysis
Education
Howard University 2009 — 2013
B.B.A, Marketing
Ecole de Management de Strasbourg 2012 — 2012
Bachelor of Business Administration (BBA), Business
Ledgestone Insurance Group, Inc. November 2008 - Present
RMS, Inc. 2000 - 2007
Foster & Gallagher, Inc. 1998 - 2000
American Family Insurance 1989 - 1998
COUNTRY Financial 1987 - 1989
Skills
Risk Management, Marketing, Policy Analysis, Insurance Consulting, Insurance, Underwriting, Claim, Negotiation, Product Development, Property & Casualty..., Professional Liability, Commercial Insurance, Workers Compensation, Liability, Legal Liability, General Insurance, Health Insurance, Casualty, Disability Insurance, Life Insurance
Education
Illinois State University 1985 — 1987
Bachelor of Science (BS), Agricultural Business and Management
American Family Insurance January 2015 - Present
Joshua Rayborn Agency October 2013 - January 2015
Bartlett Chamber of Commerce November 2011 - January 2015
American Family Insurance October 2011 - September 2013
Northwestern Mutual Financial Network January 2011 - September 2011
McLean County Chamber of Commerce January 2010 - September 2011
Dollar Tree Stores Inc August 2009 - April 2011
Casey's General Stores August 2010 - January 2011
Teen Reach at Blessed Sacrament Parish May 2005 - August 2009
Four Seasons Association 2007 - 2008
Skills
Insurance, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Slaes Process, Property & Casualty..., Life Insurance, Term Life Insurance, Permanent Life Insurance, Licensed Life Insurance..., Licensed Life & Health..., Universal Life Insurance, Commercial Insurance, Commercial Lines, General Insurance, Disability Insurance, Long Term Care Insurance, Networking, Business Networking, Microsoft Office, Health Insurance, Small Business, Training, Management, Employee Benefits, Sales, Workers Compensation, Coaching, Long-term Care, Professional Liability, Casualty, Liability, Fixed Annuities, Legal Liability, Umbrella Insurance, Underwriting, Retirement Planning, Universal Life, Finance, Risk Management, Budgets, Claim, Whole Life, Leadership, Claims Management, Homeowners, Cold Calling, Marketing, Brokers
Education
Illinois State University 2007 — 2011
Bachelor's of Science
Richard J. Daley College 2006 — 2007
St. Rita High School 2001 — 2005
American Family Insurance January 1996 - Present
Skills
Guidewire, Java, Insurance, Java Enterprise Edition, Web Services, SOAP, Web Development, XML, JSP, Struts, RESTful WebServices
Education
Northern Illinois University 1993 — 1995
BS, Computer Science
Illinois State University 1987 — 1990
State Farm Shirley Padgett Agency May 2014 - September 2014
McElveen Allstate Insurance Agency December 2013 - April 2014
Sentry Insurance December 2003 - April 2011
American Family Insurance April 2001 - December 2003
Allstate Insurance Agency April 2000 - April 2001
Skills
Sales Management, Customer Service, Marketing, Account Management, Negotiation, Marketing Strategy, Team Leadership, Coaching, Strategic Planning, Training, Team Building, Employee Training, New Business Development, Business Strategy, Sales, Insurance, Small Business, Property, Life Insurance, Commercial Insurance, Health Insurance, Event Planning, Leadership Development
Education
Hiram College 1990 — 1992
Business
Spherion Staffing Services for American Family Insurance April 2014 - Present
USAA November 2013 - January 2014
Self-Employed September 2011 - October 2013
American Family Insurance December 2009 - September 2011
Not Employed October 2008 - November 2009
American Family Insurance February 2008 - October 2008
American Family Insurance July 2005 - January 2008
American Family Insurance September 2003 - June 2005
Golden Harvest Thorp Seed Company January 1996 - August 2003
Golden Harvest Thorp Seed Company October 1992 - December 1995
Education
Illinois State University
Bachelor of Science, Marketing
American Family Insurance MemberAlpha Tau Omega Fraternity2003 - 2007
Skills
Life Insurance, Insurance, Customer Service, Sales, Commercial Insurance, Property & Casualty..., Umbrella Insurance, Whole Life, Term Life Insurance, Renters, Fixed Annuities
Education
Illinois State University
U.S. Bank March 2013 - Present
FirstMerit Bank April 2010 - March 2013
American Family Insurance 2009 - 2010
New York Life August 2008 - July 2009
National City Bank December 2004 - August 2008
National City Bank 2005 - 2007
MBNA July 1999 - December 2004
Education
Hiram College 1994 — 1999
BA, Accounting/Business Management
Newbury High School 1990 — 1994
College Prep
Berkshire High School
Allen County Government January 2015 - Present
1st Source Insurance January 2011 - Present
Wells Fargo Insurance Services November 2000 - December 2010
American Family Insurance May 1998 - November 2000
Insurance & Risk Managment February 1990 - May 1998
Skills
Political Campaigns, Public Speaking, Conflict Resolution, Management, Property & Casualty..., Tutoring, Insurance, Customer Service, Commercial Insurance, Risk Management, General Insurance, Human Resources, Access, Casualty, Employee Benefits, Workers Compensation, Training, Microsoft Excel, CRM, Customer Satisfaction, Customer Retention, Casualty Insurance, Leadership, Small Business, Team Building
Education
Indiana Institute of Technology 2009 — 2013
Bachelor of Science in Business Administration - Management, Business Administration and Management, General, 3.9
Indiana Institute of Technology 2009 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.9
American Family Insurance November 2014 - Present
Elwell Enterprises 2012 - Present
Battle Ground School District September 2012 - June 2013
Skills
Social Media, Negotiation, Windows, Editing, Public Speaking, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Teaching, Recruiting, Coaching, Leadership, Social Media Marketing, Marketing, Social Networking
Education
Humboldt State University 2000 — 2001
Multiple Subjects Teaching Credential, Education
Poudre High School 1979 — 1982
Round Lake High School 1979 — 1982
Humboldt State University
Bachelor of Science (BS), Marine Biology and Biological Oceanography
CareWorks USA October 2013 - Present
AAA Ohio Auto Club January 2004 - October 2013
American Family Insurance June 2003 - January 2004
Education
Hondros College 2003 — 2004
Property, Casualty, Life, Health and Annuities
Morehead State University 2000 — 2003
Communications - Advertising and Public Relations
Wright State University 1999 — 2000
Business Administration and Management, General
American Family Insurance February 2015 - Present
QBE the Americas 2011 - 2015
Shopbop.com an Amazon.com company 2010 - 2012
CUNA Mutual Group 2006 - 2010
JohnsonDiversey (Commercial arm of SC Johnson) 2002 - 2006
JohnsonDiversey (Commercial arm of SC Johnson) 2000 - 2002
Schneider National 1997 - 2000
Arthur Andersen 1995 - 1997
We Energies 1988 - 1995
Skills
Green Belt, Lean..., Business Process..., Sales, CRM, Program Management, Six Sigma, Business Intelligence, Management, Change Management, Business Analysis, Team Leadership, Technology Integration, Marketing, Management Consulting, Leadership, E-commerce, Integration, Training, Consulting, Mergers & Acquisitions, Process Improvement, Business Process, Cross-functional Team..., Vendor Management, IT Strategy, Business Process..., Strategy, Project Portfolio..., IT Management, Risk Management, PMO, Information Technology, SDLC, Strategic Planning, Project Management, Insurance, Analysis, Business Process...
Education
University of Wisconsin-Milwaukee - School of Business Administration
Executive MBA
Illinois Institute of Technology 1980 — 1985
BA
Liberty Mutual Insurance September 2015 - Present
Esurance August 2014 - Present
Esurance August 2013 - August 2014
R A Bill Consulting January 2013 - March 2013
American Family Insurance May 2012 - August 2012
Seton Hall University September 2009 - July 2011
Skills
SAS, Access, Excel, PowerPoint, R, Word, VBA, Data Analysis, Predictive Modeling, Actuarial Science, Microsoft Word, Microsoft Excel, SPSS, Research
Education
Illinois State University 2011 — 2013
M.S., Actuarial Science
Seton Hall University 2009 — 2011
M.S., Chemistry
Wuhan University 2005 — 2009
B.S., Chemistry
Carlsbad Golf August 2015 - Present
GEICO December 2014 - Present
Compass Insurance Partners April 2009 - Present
American Family Insurance October 2005 - April 2009
Skills
Account Management, Casualty, Customer Service, Insurance, New Business Development, Property, Sales, Public Speaking, Leadership
Education
Illinois State University 1991 — 1992
MS, Curriculum & Instruction
Illinois State University 1978 — 1983
BS, Education
American Family Insurance February 2015 - Present
Exquisitely Ambitious LLC d/b/a EADiamondz Promo Co. February 2012 - Present
Exqui Ambi Apparel Co. January 2012 - Present
Exquisitely Ambitious 2012 - Present
ACE OF SPADES PREMIRE NIGHT CLUB 2012 - 2014
Ara Con August 2012 - December 2012
OKS Ameridial October 2011 - May 2012
Skills
PowerPoint, Microsoft Office, Teamwork, Direct Marketing, Social Media, Facebook, Advertising, Marketing, Social Networking, Social Media Marketing, Sales, Customer Service, Online Advertising, Blogging, Microsoft Word, Microsoft Excel, WordPress, Entrepreneurship, YouTube, Online Marketing, Customer Satisfaction
Education
Hondros College of Business 2015 — 2015
License, Property and Casualty Insurace
Brown Mackie College-Akron 2006 — 2009
Associates of applied Science, Health/Health Care Administration/Management
University of Phoenix
Bachelor's degree, Healthcare administration
American Family Insurance September 2013 - Present
American Family Insurance June 2013 - August 2013
COUNTRY ® Financial July 2012 - June 2013
American Family Insurance May 2011 - July 2011
Skills
Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Umbrella Insurance, Whole Life, Term Life Insurance, Universal Life, Staff Management, Sales Management, Farm & Ranch Insurance, Fixed Annuities, Disability Insurance, Long Term Care Insurance, Casualty, Health Insurance, Underwriting, Commercial Lines, Liability, General Insurance, Variable Products, Strategic Financial..., Investments, Financial Analysis, Workers Compensation, Professional Liability, Licensed Property, Licensed Life, Series 6, Series 63, Lead Management, Financial Planning, Casualty Insurance, Estate Planning
Education
Illinois State University 2010 — 2012
Bachelor's degree, Finance, Risk Management double major
Highland Community College 2006 — 2010
Associate's degree, Business Administration and Management, General
American Family Insurance August 2014 - Present
American Family Insurance February 2013 - Present
Enterprise Rent-A-Car August 2011 - June 2012
Enterprise Rent-A-Car 2008 - 2012
Enterprise Rent-A-Car April 2010 - August 2011
Enterprise Rent-A-Car July 2008 - April 2010
Skills
Sales Management, Account Management, Sales Process, Sales, Profit, Customer Satisfaction, New Business Development, B2B, Vehicles, Sales Operations, Automotive, Customer Retention, Cold Calling, Automobile, Direct Sales, Fleet Management, Customer Service, Negotiation, Dealers, Key Account Management
Education
NIAGARA UNIVERSITY, Niagara University 2006 — 2008
Bachelor of Science, Sport Management
Hutchinson Community College 2004 — 2006
Associate of Science, General Education
LPL Financial July 2010 - Present
Money Concepts May 2007 - July 2010
American Family Insurance April 2004 - May 2007
Skills
Estate Planning, Retirement Planning, College Savings Plans, Tax-advantaged..., Debt Management, Cash Flow, Investments, Retirement, Mutual Funds, Finance, Series 7, Strategy, Wealth Management, Securities, Asset Management, Insurance, Financial Services, Financial Advisory, Fixed Annuities
Education
Illinois State University 2001 — 2003
Bachelor of Science (B.S.), Entrepreneurship/Entrepreneurial Studies
McHenry County College 1998 — 2001
Associate of Science (A.S.), General Studies
Cargill June 2013 - Present
Cargill December 2010 - June 2013
American Family Insurance February 2008 - August 2009
Skills
Leadership, Training, Microsoft Excel, Project Planning, Process Scheduler, SharePoint
Education
American Society of Administrative Professionals 2014 — 2014
Administrative Training
Hennepin Technical College 2012 — 2012
Associate's Degree, Business Management
Sentry Insurance June 2015 - Present
Sentry Insurance 2005 - June 2015
Alliant Energy 2001 - 2005
American Family Insurance 1999 - 2001
State Farm Insurance 1992 - 1999
Skills
Agile Methodologies, Agile Project Management, Business Analysis, Business Requirements, PMP, Process Improvement, Project Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Vendor Management, IT Strategy, PMO
Education
Illinois State University 1996 — 1999
MBA
Southwest Minnesota State University
BS, Computer Information Systems
Hutchinson Salt Co. June 2010 - Present
KS Underground Salt Museum March 2010 - June 2010
American Family Insurance May 2009 - December 2009
Hutchinson Clinic July 2008 - May 2009
Kansas Underground Salt Museum April 2007 - August 2008
Medical Center, PA December 2000 - November 2006
Superior Boiler Works, Inc. May 2000 - December 2000
Kwik Shop Inc. 1985 - April 2000
Skills
HR Policies, Mining, Workers Compensation, Payroll, Time Management, Accounting, Accounts Receivable, Cash Flow, Management, Customer Service, Training, Outlook, Retail, Office Management, Inventory Management, Human Resources, Employee Benefits, Data Entry, Microsoft Office, Sales
Education
Kansas Insurance Departmen 2009 — 2009
Insurance Agent License
Adela Hale Business College 1977 — 1977
General Clerical / Accounting I
Hutchinson Community College 1977 — 1977
GED
Buckley Roofing December 2014 - Present
American Family Insurance 2003 - 2006
Skills
Sales Operations, Sales, Sales Management, Contract Negotiation, Team Building, Pricing, Cold Calling, Negotiation, Building Materials, Account Management, New Business Development, Purchasing, Inventory Management, Roofers, Insulation, Selling, Forecasting, Waterproofing, Sales Process, Strategic Planning, Customer Service...
Education
Hutchinson Community College 1997 — 1999
Associate's degree, Business/Commerce, General
Trinity High School
American Family Insurance May 2015 - Present
Katie School of Insurance and Financial Services January 2014 - May 2015
Institute of Statistical Social & Economic Research, ISSER July 2011 - July 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, Leadership, PowerPoint, Management
Education
Illinois State University 2013 — 2015
Graduate, Actuarial Science
University of Ghana 2007 — 2011
Undergraduate, Statistics and Computer Science
Copps March 2015 - Present
Pick 'n Save July 2014 - March 2015
QBE North America September 2009 - November 2013
American Family Insurance September 2007 - September 2009
SVA June 2001 - June 2003
Skills
Workers Compensation, Claim, Medical Billing, Insurance, Claim Investigation, Medicare, Health Insurance
Education
Highland Community College 1995 — 1996
Freeport High School, Freeport, IL 1981 — 1985
High School Diploma, General
Skagit Valley College September 2015 - Present
Hubbard Financial Svs February 2015 - June 2015
Comcast January 2014 - October 2014
American Family Insurance May 2010 - September 2012
Liberty Mutual Insurance January 2009 - May 2010
Crones and Associates April 2005 - January 2009
The Home Depot April 1999 - May 2005
Skills
Project Management, Property & Casualty..., Selling, Salesforce.com, Customer Service, CRM, B2B, Solution Selling, Social Media, Software Industry, Insurance, Microsoft Excel, Sales, Account Management, Cold Calling, Customer Satisfaction, Direct Sales, Leadership, Life Insurance, Marketing, New Business Development, Sales Management, Recruiting
Education
Skagit Valley College 2015 — 2017
CNA/LPN, Registered Nursing/Registered Nurse
Business Management and Finance, Minor in Nutrition and Fitness 2003 — 2005
BA, Business, and Fitness Nutrition
Highline College 1996 — 1998
Associate of Arts (A.A.), Psychology
Foster 1993 — 1996
diploma
The Bank of Commerce January 2014 - Present
Liberty Tax Service January 2011 - January 2015
American Family Insurance June 2013 - January 2014
Skills
Banking, Personal Income Tax..., Customer Service, Sales, Loans, Insurance, Cash Management, Accounts Payable, Data Entry, Loan Origination
Education
Idaho State University 2011 — 2015
Bachelor's Degree, Business Managment
The Householder Group September 2012 - Present
American Family Insurance October 2010 - March 2011
Allstate Insurance September 2007 - October 2009
Harman Management Corp. September 2005 - November 2007
Kent Downtown Parternship May 2006 - June 2007
Skills
Series 66, Hold Series 7, Customer Service, Insurance, Outlook, Excel, PowerPoint, Event Planning, Business Strategy, Financial Analysis, Leadership, Office Management, Sales, Microsoft Excel, Microsoft Word, Office Administration, QuickBooks, Accounting, Accounts Receivable, Microsoft Office, Administrative Work, Word, Time Management, Data Entry, Budgets
Education
University of Washington 2011 — 2012
Bachelor, Finance
Highline College 2009 — 2010
Associate, Business
Central Freight Lines, Inc. June 2015 - Present
Diet Solution Centers October 2014 - June 2015
Leonard Brothers Trucking August 2012 - October 2014
MBar Consultants, Oilfield Services June 2008 - August 2012
Revolution Real Estate January 2003 - June 2008
American Family Insurance May 2000 - June 2003
Skills
Customer Service, Management, Sales, Team Building, Strategic Planning, Exceptional..., Great phone etiquette..., Detail-oriented and..., Able to multi-task..., Self-starter, Excellent..., As400, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Missouri Southern State University 2003 — 2005
Associate's degree, Business Administration and Management, General
Hill College 2010 — 2012
License Degree, Cosmetology/Cosmetologist, General, 4.0
Regions Financial Corporation March 2015 - Present
American Family Insurance November 2014 - Present
Trial Prep.org, LLC and Pre-Litigation Services. June 2013 - June 2014
5/3 Bank September 2008 - June 2013
Steve Johnson Custom Builders September 2002 - June 2008
Skills
Background Checks, Financial Services, Criminal Law, Credit, Consumer Lending, Branch Management, Banking, Fraud, KYC, Retail Banking, Deposits, Loans, Human Resources, Commercial Banking, Small Business Lending, Mortgage Lending, Cross Selling, Credit Analysis, Customer Service, Relationship Management, Process Improvement, Customer Satisfaction, Commercial Lending, Customer Experience, Credit Cards, Management, Customer Retention, Family Law, Office Administration, Lines Of Credit, Cash Management, Sales, Credit Risk, Loan Origination, Financial Analysis, Finance, Account Management, Notary Public, Credit Scoring, Financial Institutions, Internet Banking, Civil Litigation, Banking Relationships, Financial Transactions, Insurance, Team Building, Event Planning, Public Speaking
Education
Indiana Business College 1996 — 1999
Associate's degree, Business Administration and Management, General
Indiana Business College 1996 — 1999
Associate of Science (AS), Accounting and Business/Management
Urbania Insurance Agency, Inc. November 2009 - Present
American Family Insurance September 2003 - November 2009
MicroImage 2000 - 2001
C.R. Bard January 2000 - May 2000
Lake Hospital Systems 1996 - 1999
Skills
Property & Casualty..., Life Insurance, Client Liaison, Data Entry, File Management, Sales Presentations, Telephone Reception, Telephone Interviewing, Account Management, Data Analysis, Microsoft Office
Education
Lakeland Community College 1992 — 2015
Assoicate of Applied Business & Associate of Arts, Accounting
Hondros College 2002 — 2002
Insurance Licensing, Property & Casualty, Commercial, Health, and Life Insurance
American Family Insurance June 2009 - Present
Travel Noire July 2014 - January 2015
Revival A Go-Go August 2013 - January 2014
Skills
Editing, Final Cut Pro, Adobe Premiere Pro, Microsoft Works, Social Media, Creative Writing, Microsoft Office
Education
University of Illinois at Urbana-Champaign
Media and Cinema Studies, Communication and Media Studies
Jones College Prep 2005 — 2009
Howard University
Institute for the International Education of Students
National Association of Insurance and Financial Advisors 2014 - Present
American Family Insurance May 2007 - Present
Francine S. Keyes Agency February 2003 - June 2007
Financial Keyosk October 2001 - February 2003
Skills
Insurance, Health Insurance, Financial Advisory, Disability Insurance, Commercial Insurance, Business Analysis, Business Strategy, Business Planning, Small Business, General Insurance, Life Insurance, Workers Compensation, Term Life Insurance, Risk Management..., Franchise Insurance, Franchising, McDonalds Insurance, Culvers Insurance, Subway Franchise..., Franchise Consulting, Culvers Franchise..., Franchisee Management, Business Intelligence, Business Management, McDonalds Franchise..., Small Commercial, Small Business..., Insurance Planning, Insurance Claims, Life, Home Insurance, Auto Insurance, Excess Liability..., Personal Umbrella..., Commercial Umbrella..., Commercial Excess..., Commercial Workers Comp..., Workers Compensation..., Business Owner Insurance, Gas Station Insurance, Hotel Insurance, Motel Insurance, Repair Garage Insurance, Condominium Association..., Home Association..., Fixed Annuity, Whole Life Insurance, Long Term Healthcare, Small Business Insurance, Insurance Discounts
Education
Illinois State University 1981 — 1985
BS, Biology/Chemistry
Illinois State University 1981 — 1985
Bachelor of Science (BS), Biology, General ; Chemistry
American Family Insurance November 2000 - Present
Big Brothers Big Sisters of Greater St. Joseph June 2010 - December 2012
Skills
Insurance, Management, Customer Service, Team Building, Property & Casualty..., SAP ERP, Marketing, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Customer Satisfaction, Strategic Planning, Public Speaking, Process Improvement, Commercial Insurance, Social Media
Education
Missouri Western State University 2015 — 2016
Master of Information Management, Enterprise Resource Planning (SAP)
Missouri Western State University 1999 — 2014
B.S.B.A Business, Marketing
Northwest Missouri State University 2013 — 2013
Marketing
Highland Community College 2012 — 2013
General Studies
Savannah High School 1994 — 1998
American Family Insurance February 2015 - Present
Coastal Vacations March 2014 - Present
AccuQuote August 1997 - September 2013
Zurich Kemper June 1994 - August 1997
Skills
Leadership, Training, Team Building, Insurance, Strategic Planning, Performance Management, Recruiting, Sales, Change Management, Budgets, Administrative Manager, Event Planning, Customer Experience, Underwriting, Recognition Awards, Customer Service, Customer Satisfaction, Academy Awards Party..., Coaching Staff, Project Management, Call Centers, Curriculum Development, Cross Functional Team..., Driving Efficiency, Process Improvement, Adventure Travel, Business Travel, Coaching
Education
Dani Johnson University 2013 — 2015
Call to Freedom
Landmark Education 2013 — 2015
Creating Possibility for Self, Personal Development
Illinois State University 1992 — 1994
Bachelor of Science (BS), Management Sciences and Quantitative Methods
University of Arizona 1989 — 1992
Business Management
American Family Insurance March 2012 - Present
American Family Insurance May 2006 - March 2012
American Family May 2006 - March 2012
American Family Insurance January 2010 - January 2010
NAIFA 2007 - 2009
American Family Insurance May 2004 - May 2006
Skills
Leadership Development, Analytics, Adobe Creative Suite, Insurance, Commercial Insurance, Workers Compensation, Customer Relations, Public Speaking, Social Media, Microsoft Office, Marketing Strategy, Sales Management, Coaching, Problem Solving, Team Building, Social Media Marketing, Recruiting, Property & Casualty..., Life Insurance, Fixed Annuities, Term Life Insurance, Casualty, Umbrella Insurance, Disability Insurance, Underwriting, Health Insurance, Homeowners, Liability, Small Business, Marketing, Whole Life, Sales, Commercial Lines, Professional Liability, Strategic Planning, New Business Development, Medicare, Leadership, Customer Satisfaction, Risk Management, Negotiation, Business Planning, Facebook, Training, Lead Generation, Sales Process, Social Networking, General Insurance, Customer Service, Renters
Education
The American College 2009 — 2014
LUTCF
Illinois State University 2000 — 2004
Bachelor of Science, Business Administration - Information Systems
Normal Community West High School 1997 — 2000
Lowell Gilmore Agency May 1994 - Present
American Family Insurance April 1994 - February 2011
Skills
Commercial Insurance, Insurance, Term Life Insurance, Long Term Care, Umbrella, Workers Compensation, Annuities, General Liability, Whole Life, Professional Liability, Errors & Omissions, Excess & Surplus Lines, Automobile Liability, Long-term Care, Legal Liability, Umbrella Insurance, Fixed Annuities, Property & Casualty..., Casualty, Renters, Commercial Lines, Surety Bonds, Licensed Life, Permanent Life Insurance, Excess, Motorcycle, General Insurance, Liability, Life Insurance, Casualty Insurance
Education
Illinois State University 1971 — 1980
BS, Business Management
American Family Insurance November 1993 - Present
Bankers Life and Casualty May 1991 - October 1993
Skills
Commercial Insurance, Insurance, Workers Compensation, Property & Casualty..., Casualty, Umbrella, Term Life Insurance
Education
Indiana State University 1984 — 1988
BS, Business Adminstration
Accenture January 2015 - Present
B. Clark & Associates, LLC March 2013 - August 2014
Department of Homeland Security, Office of Inspector General August 2012 - August 2013
Northwestern Mutual June 2012 - August 2012
American Family Insurance June 2011 - August 2011
Dorm Room Diva's August 2010 - August 2011
Skills
Accounting, Collections, Strategic Communications, Research, Restoration, Promotions, Networking, Target Marketing, Budget Reconciliation, Expense Reports, Microsoft Office, Microsoft Word, Management, Community Outreach, Social Networking, Social Media, Event Planning, Time Management, Finance, Budgets, Customer Service, Insurance
Education
Howard University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance, Finance
American Family Insurance March 2012 - Present
State Farm Insurance December 2002 - March 2012
Skills
Liability, General Insurance, Casualty, Disability Insurance, Life Insurance, Insurance, Term Life Insurance, Property & Casualty..., Health Insurance, Commercial Insurance, Umbrella Insurance, Homeowners, Long-term Care, Fixed Annuities, Underwriting, Recruiting, Commercial Lines, Workers Compensation, Universal Life, Customer Retention, Whole Life, Sales, Management
Education
Illinois State University
Iowa KidsNet May 2008 - Present
Lutheran Services in Iowa May 2007 - Present
American Family Insurance May 2000 - May 2004
Ogden Papers 2002 - 2004
PennySaver 2002 - 2004
IDRC 1996 - 1998
Intellisell Corporation 1994 - 1998
Education
Marshalltown Community College 2004 — 2006
AA, Psychology
Indian Hills Community College 1997 — 1999
Micro Computer Specialist, Micro Computer Specialist
American Family Insurance March 2014 - Present
Costco Wholesale April 2012 - July 2014
FedEx Ground October 2013 - March 2014
Target September 2011 - July 2012
Skills
Insurance, Customer Service, General Insurance, Liability, Casualty Insurance, Sales
Education
Normandale Community College 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Hennepin Technical College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
American Family Insurance September 2013 - Present
American Family Insurance December 2006 - May 2009
American Family Insurance 2003 - 2006
American Family Insurance September 2000 - July 2003
Skills
Property & Casualty..., Insurance, Process Improvement, Commercial Insurance, Project Management, General Insurance, Health Insurance, Risk Management, Underwriting, Quality Assurance, Claim, Employee Benefits, Life Insurance, Term Life Insurance, Casualty, Liability
Education
Illinois State University 1976 — 1980
Bachelor's of Science, Accounting
American Family Insurance September 2015 - Present
American Family Insurance January 2014 - September 2015
American Family Insurance January 2012 - December 2013
American Family Insurance June 2011 - January 2012
QBE the Americas June 2009 - June 2011
QBE the Americas February 2007 - June 2009
American Family Insurance January 2006 - February 2007
Winterthur US Holdings January 1999 - January 2006
Skills
Casualty, General Insurance, Pricing, Commercial Insurance, Property & Casualty..., Financial Risk, Insurance, Predictive Modeling, Commercial Lines, Workers Compensation, Actuarial Science, Analysis, Vendor Management, Claim, Risk Management, Business Analysis, Process Improvement, Reinsurance, Claims Management, Underwriting, Liability, Casualty Insurance, Product Development
Education
Illinois Wesleyan University 1992 — 1995
Bachelor of Science (B.S.), Mathematics
American Family Insurance January 2003 - Present
Digital River November 2000 - June 2001
Skills
SDLC, Process Improvement, Requirements Analysis, Data Analysis, Program Management, Team Leadership, Enterprise Architecture, Vendor Management, Databases, Business Analysis, SharePoint, SQL, Project Management, Visio, Data Modeling, Agile Methodologies
Education
Grantham University 2009 — 2012
BS Multidisciplinary Studies, Technology Management
Hennepin Technical College 2000 — 2002
Network Engineering, Network Engineering
Winona State University 1995 — 1999
transfer, BS Computer Science
AIG September 2013 - Present
AIG Private Client Group October 2006 - September 2013
American Family Insurance June 1994 - October 2006
Skills
General Liability, Insurance Claims, Liability, Legal Liability, Insurance, General Insurance, Claims Management, Claim, Casualty, Property & Casualty..., Customer Service, Commercial Insurance, Reinsurance, Litigation Management, Subrogation, Workers Compensation, Casualty Insurance, Professional Liability
Education
Illinois State University 1989 — 1993
Bachelor's degree, Business Administration and Management, General
American Family Insurance September 2015 - Present
American Family Insurance August 2012 - September 2015
Nationwide Insurance January 2012 - July 2012
Boy Scouts of America August 2009 - July 2012
Nationwide Insurance August 2009 - December 2011
Nationwide Insurance August 2007 - August 2009
Nationwide Insurance May 2005 - August 2007
Milliman May 2002 - May 2005
Skills
Insurance, Leadership, Analysis, Cross-functional Team..., Product Management, Property & Casualty..., General Insurance, Data Analysis, Underwriting, Analytics, Management, Business Strategy, Pricing, Training, Sales Operations, Sales Management, Budgets, Casualty Insurance, Product Strategy, P&L Management, Forecasting, Microsoft Office 2007, Problem Solving, Risk Management, Financial Reporting, Casualty, Claims Management
Education
Indiana State University 1998 — 2002
Bachelors, Math, Economics
University of Phoenix 2007 — 2009
Masters, Business Adminstration
Whiteland High School 1995 — 1998
American Family Insurance May 2015 - Present
American Family Insurance April 2013 - May 2015
Tata Steel 1990 - 1992
Skills
Master Data Management, Informatica, JBoss Application Server, Sun Certified Java..., Oracle SQL, DB2, IBM Mainframe, Websphere, WebSphere MQ, SQL, Agile Methodologies, Web Services, SOA, Java Enterprise Edition, Spring, Java, SOAP, Struts, Scrum, Integration, Enterprise Architecture
Education
Indian Institute of Technology (Banaras Hindu University), Varanasi 1986 — 1990
Bachelor of Technology (B.Tech.) Computer Science
Walt Disney World November 2014 - Present
American Family Insurance November 2010 - November 2014
Union Bank May 2009 - November 2010
Skills
Data Warehousing, Requirements Analysis, Microsoft SQL Server, Business Intelligence, Informatica, Data Modeling, Oracle, Teradata, Agile Methodologies, Databases, SDLC, Business Analysis, XML, ETL, Data Integration, Database Design, SQL, PL/SQL, Team Leadership, JavaScript, Healthcare Information..., Data Analysis, Erwin, ER/Studio, DB2, Teradata SQL, Healthcare, OLTP, OLAP, Apache Pig, Hive, Basel II, Dashboard, Financial Modeling, Microsoft Excel, Entertainment Industry, Business Objects, Full SDLC
Education
Illinois Institute of Technology 2007 — 2008
Master’s Degree, Information Technology Project Management, 3.7
Punjab Technical University
Engineer’s Degree, Computer Science
American Family Insurance June 2015 - Present
American Family Insurance May 2013 - May 2015
American Family Insurance October 2009 - April 2013
American Family Insurance July 2006 - October 2009
Lands' End October 2003 - July 2006
Covansys October 1999 - October 2003
Covansys September 1997 - September 1999
Naional Industrial Development Corporation April 1996 - April 1997
Skills
DB2, Software Development, Databases, SOA, SDLC, Java, Testing, Agile Methodologies, Software Project..., Enterprise Architecture, Java Enterprise Edition, Web Services, Technical Project..., Spring, Guidewire, Property & Casualty..., Guidewire Policy Center..., Application Architecture, Web Application Design, Oracle
Education
Indian Institute of Technology, Roorkee 1994 — 1996
Master of Engineering, Remote sensing and Photogrammetric Engineering
Osmania University 1990 — 1994
BE, Civil
American Family Insurance 2003 - Present
American Family Insurance 1990 - 2003
Skills
Property & Casualty..., Casualty, Commercial Lines, Commercial Insurance, Term Life Insurance, Workers Compensation, Life Insurance, General Insurance, Umbrella Insurance, Sales, Insurance, Legal Liability, Homeowners, Customer Service, Health Insurance, Liability, Renters, Universal Life, Whole Life, Casualty Insurance
Education
Illinois Wesleyan University 1982 — 1986
Bachelor of Arts, History
The American College
Master of Science Management, Leadership
Kemper Corporation December 2013 - Present
American Family Insurance April 2011 - December 2013
Morgan Stanley Smith Barney March 2009 - March 2011
teardowns.com June 2008 - March 2009
Affirmative Insurance June 2007 - June 2008
Fireman's Fund Insurance Company 1998 - 2007
MetLife 1992 - 1998
Allstate Insurance Company October 1985 - March 1992
Skills
Property & Casualty..., Underwriting, Insurance, Portfolio Management, Strategic Financial..., Risk Management, Commercial Insurance, General Insurance, Umbrella Insurance, Liability, Financial Analysis, Finance, Life Insurance, Strategic Planning, Reinsurance
Education
North Central College 1994 — 1996
MBA, Finance
Illinois State University 1981 — 1985
B.S., Finance
University of California, Berkeley, Haas School of Business
Executive Development
Jeff Engelkes Agency Inc., American Family Insurance 2004 - Present
American Family Insurance April 1996 - Present
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty, Term Life Insurance, Motorcycle, Homeowners, Whole Life, Umbrella Insurance
Education
Illinois State University 1987 — 1990
Finance, Insurance
Dwellworks, LLC March 2012 - Present
Dwellworks, LLC June 2010 - April 2012
American Family Insurance May 2010 - June 2010
Sunwest Insurance, Ltd. January 2008 - May 2010
Farmers Insurance January 2007 - December 2007
Porchlight Rental Services/Equity Corporate Housing 2004 - 2006
Cooperative Resource Services/SIRVA Relocation 1998 - 2003
Automated Tracking Systems 1990 - 1998
Ford Motor Credit Company 1972 - 1990
Skills
Relocation, Microsoft Excel, Real Estate, Sales, Management, Contract Negotiation, Customer Service, Insurance, Strategic Planning
Education
Indiana State University 1969 — 1972
Bachelors, Business-Management & Marketing
Travelers August 2013 - Present
Allstate April 2012 - August 2013
American Family Insurance September 1989 - September 2009
State Farm May 1987 - May 1990
Skills
Property & Casualty..., Umbrella Insurance, Term Life Insurance, Commercial Insurance, Whole Life, Homeowners, Insurance, Life Insurance, Casualty, Renters, Health Insurance, General Insurance, Universal Life, Liability, Legal Liability
Education
Illinois Wesleyan University 1981 — 1985
Bachelor of Science (BS), Accounting
American Family Insurance October 2011 - Present
American Family Insurance September 2011 - Present
American Family Insurance October 2009 - September 2011
Skills
Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Farm & Ranch Insurance, Life Insurance, Sales, Microsoft Office, PowerPoint, Customer Service, Marketing Strategy, Marketing, Leadership, Protecting Dreams, Condos, Homeowners, Whole Life, Small Business
Education
Idaho State University 2004 — 2008
BA, Mass Communication
American Family Insurance January 2015 - Present
American Family Insurance June 2013 - Present
RE/MAX of Rock Valley September 2012 - Present
RE/MAX Homes Unlimited Dixon January 2004 - September 2012
Raynor Garage Doors 2000 - 2005
JW Hobbs Corporation 1996 - 2000
Skills
Investment Properties, Residential Homes, Selling, First Time Home Buyers, Foreclosures, Real Estate, Customer Service, Short Sales, Relocation, Negotiation, Process Improvement, Lean Manufacturing, Manufacturing..., Injection Molding, Single Family Homes, Plastics Engineering, Strategic Planning, Team Building, Resellers, Contract Negotiation, Sales Management, Move Up Buyers, Buyer Representation, Budgets, Real Estate Development, Property, REO, Property Management, Sellers, SFR, Condos, Listings, ABR, Buyers, Investors, Land Development, New Home Sales, Council of Residential..., Real Property, Referrals, New Homes, Real Estate Transactions, Seniors, Townhomes, Waterfront, Vacation Homes, Luxury, Home Staging, Acreage, Income Properties
Education
Illinois State University 1993 — 1996
BS, Industrial Technology
American Family Insurance March 2004 - Present
Clifton, Hook & Bovarnick, PC April 2002 - March 2004
State Farm Insurance August 1993 - April 2002
Skills
Personal Injury, Insurance Law, Liability, Litigation, Leadership, Arbitration, Trial Practice, Civil Litigation, Torts, Product Liability, Litigation Management, Public Liability, Personal Injury..., Subrogation, Automobile Accidents
Education
University of Colorado School of Law 1985 — 1988
JD
Illinois State University 1976 — 1980
BS, Education, social science, mass communications
American Family Insurance November 2008 - Present
Zenith; Laird Tech; Oxford Instruments; Insertech LLC February 1983 - September 2008
Education
Illinois State University 1979 — 1983
Bus Admin, Marketing
UPS Supply Chain Solutions August 2011 - Present
American Family Insurance June 1991 - August 2009
Education
Illinois State University 1987 — 1991
BS Finance
JobWorks Inc October 2008 - March 2012
JobWorks March 2005 - March 2012
JobWorks Inc April 2008 - October 2008
JobWorks Inc March 2005 - April 2008
Homier Distributing November 2001 - November 2004
American Family Insurance June 2001 - November 2001
Skills
Micrsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Typing, Human Resources, Training, Microsoft Power Point, Multi Tasking, ADP Payroll, Confidentiality, Efficiency, Organization, Prioritize Workload, Benefits Administration, Employee Benefits, Organizational..., Employee Relations
Education
Huntington University
Bachelor’s of Science (B.S, Organizational Business Administration
Huntington University 2006 — 2008
Bachelor of Science, Organizational Management
New Tribes Mission Institute 2005 — 2007
Associates, Intercultural Studies
Intercultural Ministries – New Tribes Mission
Associate of Arts (A.A
Auto-Owners Insurance March 2012 - Present
American Family Insurance May 2009 - December 2011
Argonaut Group March 2008 - May 2009
Liberty Mutual Insurance Group May 2005 - November 2007
Skills
Workers Compensation, Claim, Insurance, Liability, Commercial Insurance, Legal Liability, Casualty, Subrogation
Education
Illinois College 2000 — 2004
BS, Biology
J.P. Morgan 2012 - Present
JPMorgan Chase 2010 - 2012
JPMorgan Chase 2008 - 2010
JPMorgan Chase 2008 - 2008
JPMorgan Chase 2006 - 2008
Huntington National Bank 2006 - 2006
American Family Insurance 2004 - 2006
JPMorgan Chase 2002 - 2004
JPMorgan Chase 2000 - 2002
JPMorgan Chase 1998 - 2000
Skills
Operations Management, Energetic Leader, Performance Improvement, Building Relationships, Influence At All Levels, Committed to Customer..., Employee Engagement, Leadership Development, Sales Management, Sales Process, Project Management, Business Coaching, Adaptable to Changes, Business Analysis
Education
Hondros College
Insurance & Securities
Hocking College
Business Administration and Management, General
Travelers 2010 - Present
Travelers 2009 - 2010
Liberty Mutual Insurance 2007 - 2009
Liberty Mutual Insurance 2003 - 2007
Liberty Mutual Insurance 2000 - 2003
Liberty Mutual Insurance 1995 - 2000
American Family Insurance 1993 - 1995
Skills
Property & Casualty..., Workers Compensation, Underwriting, Casualty, Commercial Insurance, Risk Management, Liability, Commercial Lines, Claim, Insurance, General Insurance, Professional Liability, Umbrella Insurance, Legal Liability
Education
Illinois State University 1986 — 1990
BS, Political Science
Travelers Insurance October 2010 - Present
Liberty Mutual Insurance Companies February 1998 - October 2010
American Family Insurance June 1988 - February 1998
Skills
Process Improvement, Legal Liability, Liability, Inland Marine, Excess, Property & Casualty..., Insurance, General Insurance, D&O, Workers Compensation, Commercial Insurance, Employment Practices..., Casualty, Underwriting, Commercial Lines, Claim, Umbrella Insurance, Management, Risk Management, CPCU, Brokers, Reinsurance, Employee Benefits, Strategic Planning, Professional Liability
Education
Illinois State University 1981 — 1985
BS, Business Administration
American Family Insurance December 2011 - Present
Xttrium Laboratories October 2009 - November 2011
Skills
Erwin 3.5, Erwin, ER/Studio, C++, C#, Java, XML, MS Access, Oracle 9i, Oracle Discoverer 10g, oracle 11g, Microsoft SQL Server, SQL Server Management..., Cognos, Unix, Linux, Microsoft Office, microsoft visio, PL SQL, DB2 9.x, Access, Oracle, PL/SQL, Teradata, Visio, Databases
Education
Illinois Institute of Technology 2010 — 2011
MS, Computer Science, 3.6
Absolute Solutions, LLC April 2012 - Present
MetLife August 2004 - March 2012
American Family Insurance 1998 - June 2004
WBIG Radio May 1997 - 1998
Skills
Strategic Planning, Building Relationships, Marketing Communications, Event Planning, Sales, Business Development, Customer Service, Event Management, Process Improvement, Marketing, Sales Management, Negotiation, Training, Team Building, Recruiting, Account Management
Education
Illinois State University 1993 — 1997
BS, Communications
Pekin Insurance November 2012 - Present
Pekin Insurance April 2001 - November 2012
American Family Insurance September 1996 - April 2001
Northland Insurance Group May 1993 - September 1996
Skills
Property & Casualty..., Commercial Insurance, Insurance, Life Insurance, Underwriting, Customer Service, Workers Compensation, Microsoft Word, Microsoft Office, PowerPoint, Commercial Lines, Casualty, Legal Liability, Claim, General Insurance, Liability, Whole Life, Homeowners, Sales, Universal Life, Team Building, Public Speaking, Term Life Insurance, Liability Analysis, Fixed Annuities, Property Damage, Disability Insurance, Inland Marine, Professional Liability, Umbrella Insurance, Management, Sales Management, Small Business, Marketing, Risk Management, Casualty Insurance
Education
Illinois State University 1988 — 1993
BS, Communications
Illinois State University 1988 — 1993
Public Relations, Communication
Hukari/Ascendent September 2009 - Present
Progress Energy February 2009 - August 2009
Tennessee Valley Authority October 2008 - December 2008
Idaho National Laboratory September 1989 - October 2008
R.A. Weirich & Associates September 1988 - August 1989
Houston Light and Power May 1988 - September 1988
American Family Insurance December 1987 - May 1988
Advanced Technology October 1984 - November 1987
Consumers Power July 1981 - July 1984
US Navy February 1973 - July 1981
Skills
Senior Reactor Operator, Instructional Technology, Quality Assurance, Training, Nuclear, Reactor, Technical Writing, Employee Training, Instructional Design, Training Delivery, Emergency Management, Needs Analysis, Navy, Power Generation, Curriculum Design, Project Planning
Education
University of Idaho 2006 — 2008
MS, Professional-Technical-Technology Education
Idaho State University 1990 — 1994
BS, Corporate Training
Crum & Forster Enterprise August 2015 - Present
Scottsdale Insurance Company August 2011 - July 2015
Travelers Insurance March 2010 - August 2011
Firemans Fund Insurance Company 1993 - 2002
Zurich Insurance 1989 - 1993
American Family Insurance 1979 - 1987
Skills
Commercial Insurance, Litigation, Subrogation, Claim, Product Liability, Umbrella Insurance, Legal Liability, Toxic Tort, Financial Risk, Liability, Customer Service, Liability Analysis, Underwriting, Public Liability, Property Damage, Insurance, Property & Casualty..., Casualty, General Insurance, Insurance Law, Commercial Lines, Sales, Claims Management, Litigation Management, Claim Investigation, Workers Compensation, Inland Marine, Excess, Claims Resolution, Professional Liability, Reinsurance, Claims Handling, Casualty Insurance
Education
American Institute for CPCU - Insurance Institute of America
CPCU, Chartered Property Casualty Underwriter, Commercial Concentration., anticipated designation completion - Fall 2015
American Educational Institute
Casualty Claim Law Associate, Law of Environmental Claims
American Educational Institute
Law of Environmental Claims
Illinois State University
BS, Business Administration, Marketing
American Family Insurance August 2010 - Present
Skills
SQL, Informatica, Data Modeling, Erwin, Oracle, Data Warehousing, ETL, Databases, DB2, PL/SQL, XML, Microsoft SQL Server
Education
Illinois Institute of Technology 2008 — 2010
Master’s Degree, Computer Science
American Family Insurance February 2014 - Present
CSC January 2013 - Present
CSC October 2010 - December 2012
CSC May 2005 - August 2010
KEANE April 2004 - February 2005
Dell Perot Systems March 2003 - April 2004
Skills
Java Enterprise Edition, Spring, EJB, JSF, JPA, Salesforce.com..., Servlets, jQuery, Maven2, Solution Architecture, Jasper Reports, RTC, Business Analysis, SOA, Enterprise Architecture, Software Project..., Requirements Analysis
Education
IIT Roorkee 2001 — 2003
Master of Technology (M.Tech.), Digital Signal Processing
Gokaraju Rangaraju institute of Engineering and Technology 1997 — 2001
Bachelor's degree, Electrical and Electronics Engineering
Secure Matrix Insurance Agency, Ltd. June 2009 - Present
American Family Insurance August 2005 - June 2009
Illinois State Police February 2002 - June 2008
Xerox 1996 - 2002
Skills
Legal Liability, General Insurance, Professional Liability, Liability, Long-term Care, Fixed Annuities, Customer Satisfaction, Homeowners, Whole Life, Disability Insurance, Vision Insurance, Universal Life, Commercial Lines, Employment Practices..., D&O, Sales Operations, Renters
Education
Bogan Computer Tech
Illinois State University
B.S, Criminal Justice/ Psychology
Select Rewards August 2011 - Present
American Family Insurance July 1987 - August 1994
American Family Insurance March 1985 - July 1987
American Family Insurance January 1984 - March 1985
Skills
Liability, Casualty, Claims, Insurance, Coverage, Property & Casualty..., Customer Service, General Liability, Claims Management, Legal Liability, Casualty Claims, Commercial Lines, Analysis, Claim, Arbitration, Subrogation, Personal Injury, Property Claims
Education
Illinois State University 1974 — 1978
Bachelor of Science, Criminal Justice
QBE North America February 1999 - Present
American Family Insurance June 1991 - February 1999
Skills
Microsoft Excel, Customer Service, English, Outlook, Photoshop, HTML, Budgets, Strategic Planning, Negotiation, C++, C, Java, Access, Analysis, Underwriting, Insurance, Leadership, Business Analysis, Sales, Risk Management, New Business Development
Education
Minnetonka High School 1974 — 1977
Hennepin Technical College
American Family Insurance March 2006 - Present
Skills
Insurance, Organizational Design, Performance Management, Talent Management, Organizational..., Employee Engagement, Onboarding, HRIS, Human Capital
Education
Hope College
Bachelor of Arts (BA), Biology/Biological Sciences, General
University of Wisconsin-Madison
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
American Family Insurance June 1988 - Present
Education
Illinois Wesleyan University 1982 — 1986
Insurance/Finance
American Family Insurance October 2012 - Present
Bartlett Hills Golf Course June 2003 - August 2012
American Family Insurance 2009 - 2011
Skills
Small Business, Insurance, Life Insurance, Accounting, Property & Casualty..., Bookkeeping, Accounts Receivable, Accounts Payable, Commercial Insurance, Financial Analysis, General Insurance, Invoicing, Spreadsheets, Finance, Office Management, Outlook, Casualty
Education
Illinois Wesleyan University 2005 — 2009
Bachelor of Arts (B.A.), Economics
Bartlett High School 2001 — 2005
High School Diploma, All
ACUITY, A Mutual Insurance Company June 2012 - Present
American Family Insurance August 2011 - November 2011
Education
Illinois State University 2008 — 2012
Finance and Insurance Double Major
American Family Insurance 2015 - Present
OpticsPlanet, Inc. 2011 - 2012
Skills
Account Management, Sales, E-commerce, Merchandising, Retail, Sales Management, New Business Development, Inventory Management, Online Advertising, Email Marketing, B2B, Marketing Strategy, Online Retail, SEO, Customer Service, Trade Shows, Product Marketing, Selling, Management, CRM, Contract Negotiation, Logistics
Education
Illinois State University
Bachelor of Science, Criminal Justice
Brown and Brown Insurance Agency, Inc. June 2014 - Present
American Family Insurance March 2014 - June 2014
Allstate Insurance February 2009 - July 2013
Allstate February 2009 - July 2013
R. P. Wakefields 2005 - 2008
Skills
Customer Service, Microsoft Word, Sales, Office Management, Insurance, Customer Satisfaction
Education
Indiana Business College 2002 — 2004
Associate's degree, Business Administration and Management, General
Dekalb High School
American Family Insurance November 2001 - August 2012
American Family Insurance January 2001 - August 2012
JEWELERS MUTUAL COMPANY January 1998 - January 2001
EMPLOYERS HEALTH INSURANCE January 1988 - January 1998
Skills
Insurance, Liability, Claim, Subrogation, Casualty Insurance, Disability Insurance, Commercial Insurance, Property & Casualty..., General Insurance, Training, Analysis, Underwriting
Education
Illinois State University
Bachelor of Science (BS), education, history
Illinois State University
Bachelor of Science, Social Science/History
Graham Nicholas & Associates April 2012 - Present
American Family Insurance February 2002 - March 2012
Superior Building Services February 1989 - October 2001
Skills
Insurance, Cleaning, Floor Cleaning, Carpet Cleaning, Janitorial, Manage Client..., Customer Satisfaction, Client-oriented, Property & Casualty..., Administrative..., Administrative Staffing, Customer Service..., Client Follow-up, Customer Follow-up, Client-focused, Office Management, Executive..., Work Independently with..., Adaptable to Changes, Work well without..., Dedication to..., Committed to Customer..., Resourceful..., Interact with All..., Casualty
Education
Miami Jacobs College 1980 — 1981
Classes, Tourism and Travel Services Management
Vandalia Butler High School 1976 — 1980
Business Administration and Management, General
Hondros College
Insurance
American Family Insurance February 2015 - Present
Security National Mortgage July 2014 - Present
American Equity Mortgage February 2013 - August 2014
The Berry Company November 2012 - February 2013
Zale November 2011 - July 2012
Skills
Loans, Sales, Customer Service, Refinance, Mortgage Banking, Loan Origination, Residential Mortgages, Microsoft Excel, FHA, Credit
Education
Hickey College 2001 — 2002
American Family Insurance
Skills
Outlook, Social Skills, Customer Service
Education
Hondros College 2012 — 2013
Insurance
First National Bank of Hutchinson September 2013 - Present
American Family Insurance October 2008 - September 2013
Hutchinson Community College September 1980 - March 1983
Far-Mar-Co May 1979 - September 1980
Education
Hutchinson Community College 1973 — 1975
Associate of Arts
Ness City High School 1969 — 1973
Heartland Head Start June 2013 - Present
McLean County CASA February 2006 - August 2007
American Family Insurance August 1987 - June 1999
Skills
Fundraising, Community Outreach, Public Speaking, Volunteer Management, Event Planning, Program Development, Community Development, Event Management, Social Media
Education
Illinois State University 2012 — 2015
Master of Social Work (MSW), Children and Families
Winona State University
Bachelor of Applied Science (B.A.Sc.), Paralegal
American Family Insurance February 2014 - Present
Travelers November 2009 - February 2014
Allstate January 2008 - November 2009
Skills
Estimating, Property & Casualty..., Microsoft Office, Claim Investigation, Claims Handling, Claims Resolution, Property Claims, Commercial Insurance, Customer Service, Insurance, General Insurance, Claim, Team Building, Xactimate, Training, Adjusters, Insurance Adjusting
Education
Illinois State University 2004 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Harry & David 2008 - Present
Family Dollar 2012 - 2013
John Hinderer Honda Powerstore 2011 - 2012
American Family Insurance 2008 - 2009
Skills
Customer Service, Business Development, Data Entry, Call Centers, Management, Project Management, Project Planning, Office Administration, Clerical, Sales, Retail, Cash Management, Human Resources, Marketing, Insurance
Education
Hondros College of Business 2008 — 2008
certification, Insurance
Mohave Community College 2006 — 2006
GED, General Studies
Tiffin University
Associate's degree, Business Administration and Management, General