American Family Insurance
Industry: Insurance company
DescriptionAmerican Family Insurance, also abbreviated as AmFam, is a private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products. Headquarters: Madison, Wisconsin, United States CEO: Jack Salzwedel (1 Nov 2011–) Number of employees: 11,307 (2017) Founder: Herman Wittwer Founded: 3 October 1927 Subsidiaries: Networked Insights, American Family Brokerage Inc,
American Family Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Family Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Family Insurance Salaries. You can even request information on how much does American Family Insurance pay if you want to. Learn about salaries, pros and cons of working for American Family Insurance directly from the past employees.
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American Family Insurance Employees
American Family Insurance September 2013 - Present
Gainer Express Music Co January 1979 - Present
Barnes & Noble August 2012 - September 2013
American Income Life March 2012 - October 2012
Tree of Knowledge Bookstore July 2004 - August 2012
West Plains Chamber of Commerce 2008 - 2011
City of Cheney, Washington January 2006 - December 2009
Houghton Mifflin Harcourt February 1999 - July 2004
Boise State University Bookstore January 1997 - January 1999
1st Street Books, Inc January 1993 - January 1997
Skills
Entrepreneur, Customer Service, Public Speaking, Books, Social Media, Marketing, Event Management, Fundraising, Photography, Research, Blogging, Entrepreneurship, Non-profits, Marketing Communications, Strategic Planning, Marketing Strategy, Facebook, Community Outreach, Budgets, Event Planning, Leadership, Nonprofits, Advertising, Social Networking, Community Development, Journalism, Training, Social Media Marketing
Education
Webster UniversityBermuda 1988 — 1989
M.A, Management and Human Resource Management, 3.8
Defense Information School 1986 — 1986
Diploma, Journalism
Eastern Washington University 1980 — 1985
BA, Radio & Television Management
1980Cheney High School 1979 — 1980
Diploma, College Prep Courses
American Family Insurance January 2015 - Present
Universal Acoustic & Emission Technologies (formerly Universal Silencer division of Cummins, Inc.) December 2007 - 2014
Cummins Filtration Division of Cummins, Inc. January 2003 - November 2007
Universal Silencer Division of Cummins, Inc. January 1992 - December 2002
Skills
Program Management, Project Management, Six Sigma, Process Improvement, ERP, Oracle, SAP, Leadership, IT Service Management, Continuous Improvement, Change Management, Business Strategy, Strategic Planning, Management, Manufacturing, Team Leadership, Business Process, Cross-functional Team..., Strategy, Lean Manufacturing, Product Development, Information Technology, Microsoft Office, Enterprise Software, MRP, Budgets, Forecasting, Negotiation, Product Management, Business Analysis, Teamwork, SharePoint, Project Planning, Business Process..., Business Intelligence, Operations Management, Risk Management, Supply Chain Management, Inventory Management, Contract Negotiation, Training, Vendor Management, IT Strategy, SAP ERP, Business Development, Public Speaking, Marketing, Event Planning, Fundraising, Nonprofits
Education
University of Wisconsin-Madison 2005 — 2007
Operations and Technology Management
University of Wisconsin-Madison - School of Business 2005 — 2006
Masters Certificate Project Management
Edgewood College 1993 — 1996
MBA
University of Connecticut 1980 — 1985
BS, Business Administration/Finance
American Family Insurance January 2008 - Present
Park Bank September 2005 - December 2007
Certegy November 2004 - September 2005
Skills
Diamond Grading, Pearl Grading, Sales, Negotiation, Personal Property..., Commercial claims..., Farm/Ranch claims..., Auto claims handling, Auto Claims, Customer Service, Team Building, Outlook, Banking, Customer Satisfaction, Marketing
Education
Edgewood College
Masters of Science, Organizational Development - 2013
Edgewood College
Graduate Certificate in Marketing
Gemological Institute of America
Edgewood College
Bachelor of Business Administration degree, 2007
Nationwide Insurance February 2015 - Present
Nationwide Insurance - On Your Side Center August 2012 - February 2015
Nationwide Insurance November 2011 - August 2012
American Family Insurance May 1998 - June 2011
Skills
Property & Casualty..., Homeowners, Insurance, Commercial Insurance
Education
Eastern Michigan University 1984 — 1987
Bachelors
American Family Insurance March 2015 - Present
Arbonne International LLC January 2015 - Present
Enterprise Rent-A-Car July 2014 - January 2015
Charming Charlie May 2014 - June 2014
Sun Tan City October 2013 - April 2014
American Eagle Outfitters March 2010 - September 2013
American Eagle Outfitters September 2009 - March 2010
American Eagle Outfitters August 2004 - September 2009
Skills
Customer Service, Customer Satisfaction, Visual Merchandising, Sales Management, Business Operations, Social Media Marketing, Business Planning, Retail, Loss Prevention, Merchandising, Hiring Employees, Apparel, Customer Experience, Fashion, Coaching, Selling, Sales, Recruiting, Leadership, Management, Employee Training, Visual Standards, Customer Oriented, Customer Engagement, Store Operations, Driving Results, Hiring
Education
Edgewood College 2005 — 2009
Bachelor of Applied Science (BASc), Psychology
East High School 2001 — 2005
CUNA Mutual Group January 2015 - Present
CUNA Mutual Group November 2014 - January 2015
CUNA Mutual Group August 2013 - November 2014
CUNA Mutual Group March 2011 - August 2013
American Family Insurance May 2010 - August 2010
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Auditing, Enterprise Risk..., Internal Audit, Insurance, Financial Analysis, Accounting, GAAP, Risk Management, Financial Risk, Strategic Financial..., US GAAP, Financial Accounting
Education
Edgewood College
MS, Accountancy
American Family Insurance September 2015 - Present
Executive Training & Consulting January 2014 - Present
TASC (Total Administrative Services Corporation) November 2014 - September 2015
United Way of Dane County July 2014 - November 2014
TASC (Total Administrative Services Corporation) April 2013 - July 2014
Menards April 2012 - April 2013
The Road Home Dane County May 2012 - September 2012
Dane Buy Local February 2012 - May 2012
Subway November 2006 - May 2012
American Eagle Outfitters February 2012 - April 2012
Skills
Leadership, Customer Service, Time Management, Public Speaking, Fundraising, Public Relations, Marketing, Communication, Social Media, Organization, Microsoft Excel, Microsoft Office, Leadership Development, Team Management, Team-oriented, Organization Skills, Data Entry, Administrative Work, Team Leadership, People Skills, Strategic Planning, Positive Team Player, Nonprofits, Team Building, Critical Thinking, Outlook, Microsoft Word, Access, Energy Efficiency, MS Project, Visio, Data Analysis, Project Management, Account Management, Facebook, Entrepreneurship, Sustainability, Employee Engagement, Employee Relations, Employee Management, Event Planning, Teamwork, PowerPoint, Community Outreach, Social Networking, Training, Calendar Planning, Project Portfolio..., Presentations
Education
Edgewood College 2010 — 2014
Bachelor's Degree, Business Administration and Management, General, Senior
Madison Area Technical College 2013 — 2013
Summer Classes, Business Administration and Management, General
Berlin High School 2006 — 2010
High School Diploma, Wisconsin Public School High School Requirements
Ireland Watercolors January 2002 - Present
American Family Insurance November 2007 - July 2010
The AVID Group 1994 - 1996
AGS&R 1984 - 1994
Skills
Marketing Communications, Marketing, New Business Development, Account Management, Management, Art, Fine Art, Project Management, Lead Generation, B2B Marketing, Event Management, Social Media, Teamwork, Social Media Marketing, Social Networking, Sales, Event Planning, Advertising, Brand Development, Marketing Strategy, Public Relations
Education
Eastern Illinois University 1978 — 1982
Bachelor of Arts, Major: Speech Communicaton, Minors: Journalism / Psychology
Eastern Illinois University 1978 — 1982
Bachelor's degree, Communication, General
American Family Mutual Insurance Co June 2015 - Present
Village of Fall River Board May 2015 - Present
American Family Insurance; Midvale Indemnity Company November 2013 - June 2015
American Family Insurance 2008 - November 2013
American Family Insurance 2010 - 2012
American Family Insurance 2007 - 2008
American Family Insurance 2004 - 2007
American Family Insurance 2002 - 2004
City of Madison 2000 - 2002
St. Cloud State University 1998 - 1999
Skills
Risk Assessment, Business Ethics, Investigations, Compliance, Negotiation, Regulatory Affairs, Leading People, Client Interfacing, Change Management, Code of Conduct, Project Management, Team Facilitation, Claims Investigations, Property Claims, Competency Based..., Program Management, Private Investigations, Management, Claim, Fraud, Leadership, Sustainability, Customer Satisfaction, Insurance, Property & Casualty..., Investigation, Process Improvement, Workers Compensation, General Insurance
Education
Edgewood College 2010 — 2011
Graduate Certificate, Sustainability Leadership
University of Wisconsin-Madison - School of Business 2006 — 2007
Masters Certificate, Project Mgmt
St. Cloud State University 1998 — 1999
Master of Science, Criminal Justice
Winona State University 1995 — 1997
Bachelor of Science
Farmers Insurance January 2014 - Present
Asurion August 2013 - December 2013
Choice Hotels International January 2011 - August 2013
Sony Creative Software October 2005 - December 2010
American Family Insurance May 2004 - October 2005
Education
University of Wisconsin-Whitewater 2010 — 2011
Master of Business Administration (M.B.A.), 3.7 GPA
Edgewood College 2006 — 2009
Bachelor's Degree, Business Administration, 3.6 GPA
American Family Insurance September 2007 - Present
AMFAM January 2000 - Present
Read prior January 2012 - January 2012
American Family Insurance June 2000 - September 2007
North Amherst Motors, North Amherst, MA December 1996 - June 2000
North Amherst Motors December 1996 - June 2000
Insurors Service Bureau December 1995 - December 1996
Collision One June 1987 - November 1995
John's Auto Body October 1986 - May 1987
D&R Body Shop February 1984 - October 1986
Skills
Property & Casualty..., Insurance, Investigation, Casualty, Commercial Insurance, Liability, General Insurance, Legal Liability, Workers Compensation, Claim, Health Insurance, Life Insurance, Claims Management, Commercial Lines, Underwriting, Motorcycle, Fixed Annuities, Umbrella Insurance, Auto Appraisal, CCC Pathways, Physical Damage, Insurance Adjusting, Auto Claims, Body Shops, Collision, Training, Customer Service, Management, Team Building, Claim Investigation, Customer Retention, Leadership, Property Damage, Claims Handling, Customer Satisfaction, Coaching, Casualty Insurance
Education
Eastland vocational school 1982 — 1984
Certificate, Auto Body
Eastland-Fairfield Career and Technical Schools 1982 — 1984
12, Auto Body
Gahanna High School 1980 — 1984
HS, General
Gahanna High School
CLEAResult November 2012 - Present
Nepalese American Friendship Association 2005 - 2015
Accuray October 2006 - October 2012
American Family Insurance 2006 - 2006
American Girl June 2000 - October 2002
World Education February 1990 - January 1998
Skills
VB.NET, Microsoft SQL Server, SSRS, SSIS, VBA, JavaScript, SQL Server Management..., HTML, SharePoint, Software Development, Software Design, Java, Oracle, PL/SQL, SQL, Databases, CSS, .NET, Visual Basic, Visual Studio, XML, ASP.NET, Software Engineering, IIS, Access, Programming, Testing, Agile Methodologies, C#, Object Oriented Design, Database Design, Visio
Education
Edgewood College
Bay Title & Abstract 2013 - Present
American Family Insurance September 2012 - June 2013
Bachelder Family Practice September 2008 - February 2010
Skills
Property & Casualty..., P&C License, Westlaw, Research, Close Attention to..., Liability, Organization, Time Management, Document Review, Legal Liability, Real Estate, Legal Documents, Filing, Legal Writing, Office Management, Legal Research, Document Drafting, Community Outreach, Social Media
Education
Lakeshore Technical College 2011 — 2014
Paralegal Degree, Paralegal Studies, 3.8 gpa
Eastern Kentucky University
Telephone and Data Systems™ (TDS™) March 2013 - Present
Telephone and Data Systems™ (TDS™) May 2012 - March 2013
American Family Insurance June 2011 - August 2011
Skills
jQuery, JavaScript, HTML, CSS, SQL, XML
Education
Edgewood College 2008 — 2012
Bachelor's degree, Computer Information Systems and Business
American Family Insurance September 2015 - Present
Sentry Insurance May 2014 - August 2015
Sentry Insurance January 2011 - May 2014
Sentry Insurance September 2010 - January 2011
Sentry Insurance May 2009 - September 2010
Sentry Insurance November 2008 - May 2009
Sentry Insurance May 2003 - November 2008
Skills
Property & Casualty..., Insurance, Management, Business Analysis, Change Management, Process Improvement, SDLC, Leadership, Risk Management, Vendor Management, Business Process..., Requirements Gathering, Access, Analysis, Business Intelligence, Business Requirements, Data Analysis, Project Management, Requirements Analysis, SharePoint, Software Documentation, Software Project..., Team Leadership, Visio, Data Warehousing, SQL, MS Project
Education
Edgewood College 2010 — 2013
MBA, Strategic Management
University of Wisconsin-Madison 1997 — 2002
BBA, Risk Management and Insurance
LHC Group/ At Home Healthcare August 2015 - Present
American Family Insurance January 2014 - June 2015
Sunovion/Sepracor Pharmaceuticals April 2007 - January 2011
Dey Pharmaceuticas January 2003 - April 2007
Skills
Public Speaking, Social Media, Customer Service, Coaching, Marketing, Small Business, Team Building, Strategic Planning, Public Relations, Event Planning, Nonprofits, Social Networking, Entrepreneurship, Editing, Microsoft Office, Marketing Communications, Microsoft Excel, Sales, Process Improvement, Fine Art
Education
Eastern Illinois University 1983 — 1987
Bachelor of Science (BS), Speech Communication and Rhetoric
American Family Insurance July 2012 - Present
American Family Insurance July 2003 - July 2010
Prudential Financial July 1999 - July 2003
Skills
Microsoft Office, Strategic Planning, Microsoft Word, Risk Management, Health Insurance, Change Management, Process Improvement, Coaching, Outstanding people..., Team Building, Training, Marketing, Customer Service, Customer Satisfaction, Sales, Research, Outlook
Education
Mesa Community College 1977 — 1978
No Degree, English Language and Literature/Letters
Eastern Iowa Community College District 1966 — 1968
Associate of Science (A.S.), Clinical Laboratory Science/Medical Technology/Technologist
White River School District May 2014 - Present
American Family Insurance April 2013 - May 2014
Rodan + Fields Dermatologists December 2012 - April 2013
City of Auburn October 2009 - April 2013
City of Puyallup October 2008 - July 2012
Knowledge Learning Corporation - Champions Childcare August 2008 - June 2009
Skills
Recreation Planning, Community Outreach, Recreation, Public Speaking, Outdoor Recreation, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Conflict Resolution, Oral & Written..., Written & Oral..., Facsimile, Xerox Printers, Data Entry, Company Presentations, Confidentiality, Organization, Exceptional Listener, Team Leadership, Situational Leadership, Youth Leadership, Youth Programs, Leadership, Program Management
Education
Eastern Washington University 2002 — 2006
Bachelor of Arts (BA), Recreation Management, 3.5
American Family Insurance August 2015 - Present
American Family Insurance December 2013 - Present
American Family Insurance August 2014 - August 2015
S&K Lawn Mowing and Snow Removal May 2011 - December 2013
RAKE Batting Gloves / GRB Academy January 2013 - May 2013
Edgewood College October 2011 - May 2013
Edgewood College August 2009 - May 2013
Skills
Marketing, Time Management, Customer Service, Leadership, Social Media, Social Networking, PowerPoint, Facebook, Microsoft Word, Teamwork, Event Planning, Communication, Management, Organization, Microsoft Excel, Sports, Business, Multi Tasking, Outlook, Workforce Management, Forecasting, Data Analysis, Subrogation, Insurance, Accident Investigation, Microsoft Office
Education
Edgewood College 2009 — 2013
Bachelor's degree, Marketing and Management
Madison Lafollette High School 2005 — 2009
General Studies
Blue Falls Manufacturing Ltd (Manufacturer of Arctic Spas, Apollo Spas and Coyote Spas) May 2010 - Present
Apollo Spas May 2010 - Present
Blue Falls Manufacturing Ltd (Manufacturer of Arctic Spas, Apollo Spas and Coyote Spas) 2010 - 2011
American Family Insurance November 2009 - May 2010
American Family Insurance October 2009 - May 2010
Center Partners February 2007 - September 2008
ICT Group Inc September 2005 - February 2007
Skills
New Business Development, Sales, Retail, Merchandising, Management, Business Development, Leadership, Business Strategy, Microsoft Excel, Online Advertising, Microsoft Word, Social Media, Strategic Planning, PowerPoint, Direct Sales
Education
Eastern Washington University 2009 — 2015
currently pursuing, Business Admin
Spokane Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Business/Commerce, General
East Valley High School
Eastern Washington University
Pursued accounting and business management
American Family Insurance July 2014 - Present
American Family Insurance July 2012 - Present
Crump Life Insurance Services June 2011 - July 2012
American Family Insurance June 2010 - June 2011
Capital Newspapers 2009 - 2010
Waunakee School District January 2007 - November 2009
Skills
Term Life Insurance, Insurance, Sales, Training, Life Insurance, Property & Casualty..., Commercial Insurance, Workers Compensation, General Insurance, Cold Calling, New Business Development, Customer Service
Education
Edgewood College 2003 — 2005
Bachelors, Education
Brodhead High School 1998 — 2001
Shawn Ramey Worldwide 1998 - Present
Career Track Seminars 2006 - 2008
CFIC Home Mortgage 2001 - 2006
American Family Insurance 1999 - 2002
MillerCoors 1994 - 1999
Skills
Public Speaking, Leadership Development, Coaching, Small Business, Personal Development, Executive Coaching, Nonprofits, Strategic Planning, Organizational..., Leadership, Entrepreneurship, Fundraising, Workshop Facilitation, Team Building, Marketing, Social Networking, Community Outreach, Emotional Intelligence, Training, Conflict Resolution, Teaching, Staff Development, Motivational Speaking
Education
Eastern Illinois University 1988 — 1993
BA, Political Science
Thornwood High School 1981 — 1985
SSC
Monona State Bank December 2014 - Present
American Family Insurance February 2013 - December 2014
Wipfli LLP November 2011 - February 2013
Wipfli December 2009 - November 2011
Wipfli LLP November 2006 - December 2009
Wells Fargo August 2004 - November 2006
Skills
Internal Audit, Financial Audits, Financial Institutions, Internal Controls, Auditing, Accounting, Financial Statements, CPA, Risk Management, GAAP, Financial Accounting, Financial Reporting, General Ledger, Financial Analysis, SEC filings, Sarbanes-Oxley Act, External Audit, Fixed Assets, Banking, Account Reconciliation
Education
Edgewood College 2008 — 2011
MBA, Accounting
University of Wisconsin-La Crosse 2000 — 2004
Bachelor of Science, Finance
American Family Insurance June 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Leadership, Training
Education
Eastern Illinois University
American Family Insurance February 2014 - Present
Self-employed February 2000 - Present
Holland America Line 1993 - 1997
Things Remembered 1992 - 1993
Skills
Therapeutic Massage, Medical Massage, Chair Massage, Pregnancy Massage, Microscopy, Slide Preparation, Data Entry, Microsoft Office, Reading, Drama, Singing, Trigger Point Therapy
Education
Eastern Washington University 2010 — 2014
Current Student, Human Biology
Wenatchee Valley College 2008 — 2010
Associate of Arts and Sciences (AAS), Biology, General
American Family Insurance April 2014 - Present
American Family Insurance December 2012 - April 2014
American Family Insurance November 2010 - December 2012
Pioneer Hi-Bred International Inc May 2010 - August 2010
University of Northern Iowa January 2009 - May 2010
University of Northern Iowa May 2008 - May 2010
University of Northern Iowa 2008 - 2009
University of Northern Iowa 2007 - 2008
Skills
Performance Management, Program Management, Human Resources, Recruiting, Talent Acquisition, Interviews, Talent Management, Sourcing, Applicant Tracking..., Personnel Management, Social Media, Customer Service, New Hire Orientations, Microsoft Excel, Analysis, Project Planning, Onboarding, College Recruiting
Education
Edgewood College 2013 — 2016
Master's Degree, Organization Development
University of Northern Iowa 2006 — 2010
BA, Psychology, Industrial and Organizational Psychology
Urbandale High School
Hewitt Associates February 2005 - Present
Premier Designs January 2008 - January 2010
Hewitt Associates August 2008 - October 2008
American Family Insurance May 2000 - December 2004
Skills
Management, Training, Customer Service, Coaching, Benefits Administration, Call Centers, Event Planning, Employee Benefits, Health Insurance, Human Resources, Leadership
Education
Saint Louis University 2001 — 2004
Bachelor of Science, Finance
Eastern Illinois University 1999 — 2001
Accounting
Town of Windsor, WI January 2015 - Present
American Family Insurance July 2014 - Present
David Gaustad Photography January 1995 - Present
American Family Insurance July 2009 - July 2014
American Family Insurance 2003 - July 2009
MetLife Auto & Home 1998 - 2003
Nationwide Integrity Harleysville Group 1994 - 1998
Wisconsin Physicians Service Insurance Corporation 1989 - 1994
Skills
Insurance, Risk Management, Property & Casualty..., Claim, Casualty, General Insurance, Reinsurance, Strategic Planning, Claims Management, Financial Risk, Analysis, Commercial Insurance, Underwriting, Enterprise Risk..., Management, Program Management, Life Insurance, Casualty Insurance, Claims, Risk, Compliance, Risk Mitigation, Project Planning, Risk Assessment, Training, Cross-functional Team..., Subrogation, Commercial Lines, Health Insurance, Photography
Education
University of Wisconsin-Madison - School of Business 2004 — 2006
Edgewood College 1994 — 1997
MBA
University of Wisconsin-Madison 1985 — 1989
BS
American Family Insurance August 2015 - Present
Apple May 2014 - Present
Gold's Gym August 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English
Education
University of Wisconsin-Milwaukee 2011 — 2014
Information Technology Management, Information Technology Management
Edgewood College 2010 — 2011
Computer Science
National Mutual Benefit January 1987 - Present
American Family Insurance June 1978 - September 1987
Skills
Coaching, Training, Technical Writing, Creative Writing, Leadership, Instructional Design, Leadership Development, Employee Training, E-Learning, Curriculum Design, Public Speaking, Teaching, Curriculum Development, Staff Development, Team Building, Fixed Annuities, Insurance, Sales, Disability Insurance, Term Life Insurance, Customer Service, Life Insurance, Employee Benefits
Education
The American College 1987 — 1989
Chartered Financial Consultant
The American College 1984 — 1986
Chartered Life Underwriter
Eastern Illinois University 1968 — 1972
Bachelor of Science, Music Education
University of Wisconsin - Madison
Master of Science, Educational Administration
American Family Insurance February 2012 - Present
Elizabeth A Churchill Consulting, LLC 2010 - Present
Cogdell Spencer ERDMAN 2007 - 2010
Design Workshop 2006 - 2007
Cogdell Spencer ERDMAN 2004 - 2006
Marshall Erdman & Associates, Inc. 1995 - 2004
Cedar Hills Landscaping 1994 - 1995
Consultant 1992 - 1994
Baxter E. Miller Landscape Architect, Corona, CA 1989 - 1992
Randolph Hlubik Associates, Landscape Architecture and Planning 1987 - 1989
Skills
Sustainability, Sustainable Design, Metrics, Urban Design, Urban Planning, Strategic Planning, Team Facilitation, Concept Development, Cross-functional Team..., Land Use Planning, Landscape Architecture, LEED Accredited, Design Research, Sustainable Strategies, Strategy
Education
Edgewood College 2010 — 2011
Graduate Certificate, Sustainability Leadership
University of Wisconsin-Madison 1981 — 1986
BS, Landscape Architecture Business & Industry Option
The Avenue B Group, Inc. July 2011 - Present
several organizations January 2000 - January 2012
CUNA Mutual Group October 2008 - July 2011
Concordia University September 2001 - October 2008
University of Wisconsin-Madison July 2000 - September 2008
Edgewood College January 2005 - May 2005
American Family Insurance February 1997 - July 2000
University of Wisconsin Milwaukee August 1995 - May 1997
Skills
Instructional Design, E-Learning, Captivate, Adult Education, Instructional Technology, Distance Learning, Learning Management..., Blended Learning, Higher Education, Instructor-led Training, Teaching, Educational Technology, Curriculum Design, Program Management, Leadership, Project Management, Research, Training, Technical Writing, Consulting, Public Speaking, Coaching, ADDIE, Employee Training, Learning Management, Needs Analysis, Workshop Facilitation, Leadership Development, Staff Development, Curriculum Development, Blogging, Training Delivery, Organizational...
Education
Edgewood College 1999 — 2004
MBA, Business Administration
University of Wisconsin-Milwaukee 1995 — 1997
MA Communications, Communication
American Family Insurance January 2013 - Present
St. Mary's Hospital September 2011 - October 2012
NCS Pearson January 2011 - August 2011
Kickshaw August 2009 - May 2010
Small Business Development Center August 2008 - December 2008
Levy Restaurants August 2006 - January 2008
Skills
Microsoft Office, Critical Thinking, Negotiation, Purchasing, Mergers, SAS, Customer Service, Public Speaking, Decision Analysis, Team Building, PowerPoint, Microsoft Excel, Sales, Employee Relations, Leadership, Coaching, Customer Satisfaction, Inventory Management, Training, Team Leadership, Event Planning, Human Resources, Time Management, Management, Recruiting, Marketing, Strategic Planning, Strategy, Teamwork, Social Media, Event Management
Education
Edgewood College 2009 — 2010
M.B.A., Marketing, Management
University of Wisconsin-Green Bay 2004 — 2008
B.B.A., Business Management
University of Wisconsin-Green Bay 2004 — 2008
B.S., Psychology
American Family Insurance May 2015 - Present
UW Credit Union December 2014 - May 2015
Hausmann-Johnson Insurance July 2013 - November 2014
Middleton Fire Department June 2008 - May 2014
Badger Inventory August 2012 - August 2013
BMO Harris Bank July 2007 - January 2013
Skills
Highly motivated..., Goal Oriented, Highly personable, Dependable Team Player, Statistics, Always Punctual, Economics, Research, Social Skills, Firefighter I & II, Customer Service, Retail Banking, Branch Banking, Time Management, Critical Thinking, PowerPoint
Education
Edgewood College 2008 — 2013
Bachelor of Science (BS) Applied Economics, Economics
Middleton High School 2004 — 2008
Frontier Behavioral Health September 2013 - Present
Frontier Behavioral Health 2013 - 2013
The Nebraska Medical Center 2010 - 2011
American Family Insurance 2009 - 2010
Rockwood Clinic 2006 - 2008
Deaconess Hospital 2003 - 2006
Skills
Data Analysis, Organizational..., Organizational...
Education
Eastern Washington University
Bachelor of Arts (BA), Health Services Administration
Eastern Washington University
Bachelor of Arts (BA), Health Services Administration
Tree Top, Inc. September 2014 - Present
ConnectWise June 2012 - September 2014
SCA Americas January 2011 - May 2012
Kikkoman Corporation June 2008 - June 2010
Dunham's Sports May 2007 - February 2008
American Family Insurance May 2005 - August 2006
Skills
Financial Reporting, Financial Analysis, Budgets, Microsoft Office, Microsoft Excel, Customer Service, Process Improvement, Microsoft Word, Forecasting, Time Management, Leadership, PowerPoint, Teamwork
Education
University of Wisconsin-Oshkosh 2009 — 2012
BBA, Finance
Edgewood College 2008 — 2009
Finance
University of Wisconsin-Madison February 2011 - Present
Paragon Development Systems October 2009 - March 2011
Women's International Pharmacy January 2008 - October 2009
American Family Insurance April 2006 - January 2008
Skills
Active Directory, XP, OS X, SCCM, Technical Support, VPN, Operating Systems, Windows 7, Computer Hardware, Software Installation, Laptops, Microsoft Office 2007, Help Desk Support, Service Desk, Java, System Administration, Hardware, Testing, Servers, Network Administration, Windows Server, Citrix, Troubleshooting, SharePoint, Software Documentation, Remote Desktop, Windows Vista, Wireless Networking, Windows, Information Technology, VMware, DNS, WAN, Desktop Computers, Microsoft Exchange, Networking, Microsoft Technologies, Group Policy, Windows XP
Education
Edgewood College 2003 — 2005
Bachelors of Science, Computer Information Systems
Madison Area Technical College 2000 — 2003
Associate's Degree, Computer Information Systems
Verona Area School District October 2015 - Present
Zendesk February 2015 - Present
American Family Insurance 2013 - 2014
Pepsi Bottling Ventures May 2012 - April 2013
Skills
Sales Management, Time Management, Customer Service, Teamwork, Communication, Motivation, Social Networking, Multi Tasking, Problem Solving, CRM
Education
Edgewood College 2009 — 2013
Bachelor's degree, Marketing
QBE Insurance December 2012 - Present
QBE the Americas December 2011 - November 2012
American Family Insurance January 2006 - October 2011
Herzing College 2006 - 2006
General Casualty 2001 - 2006
TDS Telecom 1997 - 2001
Skills
Vendor Management, Sourcing, Recruiting, Leadership, Procurement, Process Improvement, Strategic Sourcing, Management, Insurance, Human Resources, Business Analysis, Sales, Business Process..., Cross-functional Team..., Team Building, Analysis, PeopleSoft, Performance Management, Change Management, Training, Negotiation, Risk Management, Forecasting, Project Management, Strategy, Strategic Planning, Team Leadership, Contract Negotiation, Program Management, Contingent Workforce, Customer Service, Contract Management, process, Customer Relations, Research, Time Management, Event Management
Education
Edgewood College
MBA, Business Administration and Management, General
University of Wisconsin-Eau Claire
BA, Business Administration/Psychology
Robert Half International January 2010 - Present
Wisconsin Virtual Academy (WIVA) August 2003 - August 2015
SolidWorks August 2010 - December 2013
Kohl's Department Stores November 2009 - April 2013
American Family Insurance 2002 - September 2003
Equifax Payment Services formerly CUNA Service Group Card Services November 1990 - October 1998
Skills
Business Relationship..., Customer Relations, Customer Service, Event Planning, Word, PowerPoint, Excel, Analysis, Management, Training, Microsoft Excel, Microsoft Office, Call Centers, Human Resources, Vendor Management, Outlook, Office Administration, Office Management, Troubleshooting, Microsoft Word
Education
Edgewood College 2010 — 2013
Bachelor of Arts, Business Administration, GPA 3.971
Madison Area Technical College
Associate Degree, Business Administration and Management, General, 3.78
American Family Insurance November 2014 - Present
Skills
Coaching, Customer Service, Leadership, Microsoft Office, Team Building, Training
Education
Eastern Michigan University 1997 — 2004
Bachelor's degree, Criminal Justice/Law Enforcement Administration
American Family Insurance January 2012 - Present
Skills
Umbrella Insurance, Property & Casualty..., Casualty, Term Life Insurance, Insurance, Commercial Insurance, Life Insurance
Education
Eckerd College 2002 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General
American Family Insurance May 2014 - Present
American Family Insurance December 2012 - May 2014
American Family Insurance October 2009 - December 2012
American Family Insurance December 2004 - July 2007
American Family Insurance December 2004 - July 2007
American Family Insurance August 2004 - December 2004
American Family Insurance August 2004 - December 2004
American Family Insurance November 2002 - August 2004
American Family Insurance November 2002 - August 2004
American Family Insurance May 2000 - November 2002
Skills
Call Center, Insurance, Risk Management, Project Planning, Process Improvement, Property & Casualty..., Customer Service, General Insurance, Access, Microsoft Word, Microsoft Excel, Claim, Visio, Analysis, Project Management, Accounting, PowerPoint, Microsoft Office, Call Centers, Coaching, Sales, Leadership, Team Building, Strategic Planning, Change Management
Education
Edgewood College 1997 — 2001
Bachelor of Science, Business Management
American Family Insurance January 2011 - Present
American Family Insurance March 2006 - December 2010
Johnson Bank May 2000 - December 2005
Skills
Insurance, Customer Service, Property & Casualty..., Management, Loans, Banking, Sales, Budgets, Financial Analysis, Financial Services, Small Business, Life Insurance, Umbrella Insurance, Term Life Insurance, Underwriting, Commercial Insurance, General Insurance, Leadership, Team Building
Education
Edgewood College 2002 — 2004
Business, Accounting
MillerCoors May 2015 - Present
Ernst & Young - Financial Services Office September 2013 - May 2015
CUNA Mutual Group June 2012 - October 2012
American Laser Products, Inc. July 2011 - September 2011
Air Graphics, LLC February 2008 - August 2011
Great Lakes Higher Education October 2009 - June 2010
University of Wisconsin - Whitewater October 2007 - May 2009
University of Wisconsin - Whitewater February 2007 - May 2009
American Family Insurance June 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, PowerPoint, Social Media, Accounts Payable, Accounts Receivable, Customer Service, QuickBooks
Education
University of Wisconsin-Whitewater 2011 — 2013
Master of Professional Accountancy, Accounting
University of Wisconsin-Whitewater 2006 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
Edgewood College 2005 — 2006
American Family Insurance August 2011 - Present
State Farm May 2008 - July 2011
Bob Lindsay Honda Toyota January 2002 - April 2007
Skills
Life Insurance, Personnel Lines..., Commercial Insurance, Customer Service, Billing Process, Disability Insurance, Fixed Annuities, Health Insurance
Education
Western Illinois University 1996 — 2000
Bachelor of Arts (B.A.), Health and Physical Education/Fitness
Eastern Illinois University 1996 — 1998
Big Fish January 2014 - Present
Tully's Coffee September 2013 - May 2014
American Family Insurance June 2012 - October 2013
Reliable Credit Association October 2008 - June 2012
Rose and More Floral Wholesale September 2007 - October 2008
Spokane Valley Honda & Acura December 2005 - March 2007
Skills
Liability, Casualty, Claim, Underwriting, Customer Satisfaction, Time Management, Telephone Skills, Office Administration, Accounts Payable, Accounts Receivable, PowerPoint, Project Management, Sales
Education
Eastern Washington University 2015 — 2017
Interdisciplinary Studies, Social and Behavioral Sciences
North Seattle College 2011 — 2012
Associate's degree, Small Business Administration/Management
University High School 2002 — 2005
Diploma
American Family Insurance August 2011 - Present
Robert Half International January 2011 - August 2011
Fein Power Tools September 2007 - January 2011
Skills
Sales, Human Resources, Insurance, Customer Service, Sales Management, Account Management, New Business Development, Cold Calling, Marketing, Customer Retention, Business Development, Selling, Sales Process, Small Business, Life Insurance, Direct Sales
Education
Edgewood College 2002 — 2006
B.S., Business Communications
Eau Claire Regis High School
American Family Insurance November 2008 - Present
American Family Insurance June 2006 - November 2008
American Family Insurance July 2004 - June 2006
American Family Insurance June 2002 - July 2004
American Family Insurance May 1999 - June 2002
Medline Industries 1988 - 1994
Gammex 1962 - 1994
Skills
Motorcycle, Condos, Health, Rentals, Boat, Insurance, Commercial Insurance, Casualty, Annuities, IRA's, Property & Casualty..., Workers Compensation, Home, Fixed Annuities, Homeowners, Life Insurance, Sales, Umbrella Insurance, Renters, Liability, IRAs, Term Life Insurance
Education
The American College 2007 — 2012
LUTCF (Summer '12), Life Underwriting Training Council Fellow
Edgewood College 1996 — 2000
MBA, Marketing
University of Wisconsin-Madison - School of Business 1981 — 1985
BBA, Marketing
Wauwatosa East HS 1978 — 1981
High School
American Family Insurance January 2015 - Present
American Family Insurance 2013 - December 2014
American Family Insurance December 2011 - April 2013
American Family Insurance May 2009 - December 2011
American Family Insurance December 2005 - May 2009
American Family Insurance November 2004 - December 2005
American Family Insurance June 2001 - November 2004
Skills
Farms, Property & Casualty..., Pricing, Product Management, Commercial Real Estate, General Insurance, Commercial Lines, Claim, Data Analysis, Reinsurance, Casualty, Underwriting, Insurance, Commercial Insurance, Casualty Insurance
Education
University of Wisconsin-Madison 1997 — 2001
Bachelor of Business Administration (B.B.A.), Risk Management and Insurance; Finance, Investment and Banking
Edgewood College
Master of Business Administration (M.B.A.)
American Family Insurance 2003 - Present
Skills
Risk Management, Licensed Property &..., Customer Service, Flood Insurance, Inland Marine, Fixed Annuities, Claim, Disability Insurance, Marine Insurance, RV, Commercial Insurance, Property & Casualty..., Sales, Life Insurance, Team Building, Term Life Insurance, Workers Compensation, Strategic Planning, Small Business, Insurance
Education
Eastern Washington University
Finance and Economics
FullBloom Integrative Therapy May 2014 - Present
FullBloom Yoga Therapy June 2009 - Present
American Family Insurance 2001 - 2010
Skills
Nutrition, Aromatherapy, Holistic Health, Yoga, Reiki, Entrepreneurship, Fitness, Detoxification, Public Speaking, Stress Management, Post Traumatic Stress, Therapeutic Massage, Wellness Coaching, Chronic Illness, Coaching, Wellness, Mindfulness, Mental Health Counseling, Meditation
Education
Edgewood College 2012 — 2014
Master of Science (MS), Marriage and Family Therapy - MFT
Edgewood College 1993 — 1996
B.S, Psychology, Biochemistry, Music
American Family Insurance July 2015 - Present
American Family Insurance December 2014 - Present
Edgewood College July 2013 - Present
Wipfli LLP September 2011 - December 2014
Skills
Accounting, General Ledger, Microsoft Excel, Financial Reporting, Financial Accounting, Internal Controls, Tax, Account Reconciliation, Financial Analysis, Auditing, GAAP, Financial Statements
Education
Edgewood College 2008 — 2011
Master of Science (MS), Accountancy
University of Wisconsin-Oshkosh 1998 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
American Family Insurance March 2015 - Present
State Farm January 2006 - March 2015
Skills
Customer Service, Property & Casualty..., Commercial Insurance, Casualty, Insurance, Term Life Insurance, Liability, Umbrella Insurance, Life Insurance, Legal Liability, Disability Insurance, General Insurance, Health Insurance, Whole Life, Homeowners, Fixed Annuities, Claim, Commercial Lines, Workers Compensation, Underwriting, Casualty Insurance
Education
Eastern Kentucky University 2001 — 2005
Bachelor's degree, Criminal Justice
Wisconsin Housing and Economic Development Authority (WHEDA) December 2013 - Present
State of Wisconsin (WHEDA CIO) December 2013 - Present
WPS Health Insurance September 2010 - December 2013
Independent Consultant August 2009 - September 2010
Great Lakes Higher Education Corporation and Affiliates July 2007 - August 2009
CUNA Mutual Group May 1990 - July 2007
American Family Insurance January 1985 - May 1990
Education
Edgewood College 1992 — 1996
Bachelor of Science (B.S.), Computer Science
Madison Area Technical College 1983 — 1985
Associate Degree, Computer Programming
University of Wisconsin-Madison 1981 — 1983
Mathematics
Paragon Development Systems June 2014 - Present
OneNeck IT Solutions April 2008 - June 2014
American Family Insurance 2007 - 2008
ERDMAN March 2002 - December 2007
Goliath Networks 2001 - 2002
Inacom Information Systems 2000 - 2001
Datex-Ohmeda 1998 - 2000
AE Business Solutions 1996 - 2000
Softmart January 1995 - January 1996
Softmart 1994 - 1995
Skills
Vendor Management, ITIL, Change Management, Security, IT Management, Team Building, Process Improvement, Problem Solving, Budgeting, Program Management, IT Service Management, Planning, Team Leadership, Virtualization, Cloud Computing, Data Center, Data Center Management, Project Management, Cross-functional Team..., Managed Services, Budgets, System Deployment, Disaster Recovery, Troubleshooting, Network Architecture, Enterprise Software, Active Directory, IT Operations, Software Documentation, Information Technology, Pre-sales, Management, Infrastructure
Education
Gateway Technical College 1991 — 1993
Airframe and Powerplant
Edgewood College
Chicago Public Schools November 2012 - Present
Chicago Public Schools May 2007 - November 2012
CorSolutions/Matria September 2001 - March 2007
Marchfirst/Divine May 2000 - September 2001
CorSolutions May 2000 - September 2001
USatWork.com October 1999 - April 2000
SPR Inc. March 1997 - August 1999
United Airlines September 1998 - May 1999
American Family Insurance August 1997 - August 1998
Selech Tech October 1996 - March 1997
Skills
Database Design, SQL Server, SQL, .NET, Software Development, Application Development, C#, VSS, SharePoint, ASP.NET, Microsoft SQL Server, COBOL, XML, HTML, Visual Studio, SDLC, Unix, VBScript, Visio, Dreamweaver, SSRS, ASP, JavaScript, Windows, DHTML, T-SQL, SSIS, Integration, Crystal Reports, Data Warehousing, Business Intelligence, Data Modeling, Software Documentation, Web Applications
Education
Eastern Illinois University 1994 — 1995
Masters in Business Administration
Eastern Illinois University 1990 — 1994
Bachelor in Business Science, Marketing
American Family Insurance January 2006 - Present
Skills
Sarbanes-Oxley, Tax, Corporate Tax, Auditing, Financial Analysis, GAAP, Internal Controls, Accounting, General Ledger, Financial Reporting, Tax Preparation, CPA, US GAAP, Finance, Managerial Finance, Financial Statements, Tax Accounting
Education
University of Wisconsin-Whitewater 2007 — 2010
MBA, Finance, Management
Edgewood College 1997 — 2000
B.S., Accounting & Finance
Insurance Partners, Inc May 2014 - Present
American Family Insurance June 1997 - May 2014
State Farm Insurance October 1987 - June 1997
Skills
Claim, Insurance, Life Insurance, Commercial Insurance, Term Life Insurance, Marketing, Property & Casualty..., Health Insurance, Disability Insurance, Workers Compensation, Sales, Long-term Care
Education
Eastern Illinois University 1984 — 1987
Bachelors Science, Marketing
Belleville Area College (BAC) 1982 — 1985
Associate Science, Business
CUNA Mutual Group October 2011 - Present
DHE Services, Inc. October 2010 - October 2011
American Family Insurance April 2009 - October 2010
American Family Insurance June 2006 - April 2009
Edgewood College 2001 - 2006
WEA Trust 1995 - 2005
New Horizons Computer Learning Center of Madison 1994 - 1995
Skills
Business Analysis, Change Management, Project Management, Management, Analysis, CRM, Insurance, Customer Service, Training, Project Planning, Business Process, Leadership, Public Speaking, Marketing, Integrated Marketing, Process Improvement, SDLC
Education
Edgewood College 2001 — 2006
MBA, Business
University of Rochester 1984 — 1988
BA, Political Science
American Family Insurance March 2007 - Present
GE Healthcare 2006 - 2006
TDS 2002 - 2006
Skills
Accounting, Budgeting, General Ledger, Excel, Financial Analysis, Word, Microsoft Office, Forecasting, Financial Reporting, Planning, Analysis
Education
Edgewood College 2006 — 2009
MBA
University of Wisconsin-Madison - School of Business 1997 — 2001
University of Wisconsin-Madison
American Family Insurance January 2002 - December 2007
US Bank January 1988 - August 1999
Education
Edgewood College 1996 — 2002
American Family Insurance 2012 - Present
TDS 1992 - 2012
TDS Telecom 2006 - 2007
Skills
PL/SQL, Data Guard, Unix, Solaris, Disaster Recovery, Data Architecture, Oracle RAC, Oracle Enterprise..., Database Administration, Spatial Databases, Data Analysis, Shell Scripting, Perl, Linux, Database Design, Oracle, Data Warehousing, SDLC, SQL, Requirements Analysis, Software Development, Troubleshooting, Business Analysis, Integration, ETL, Data Modeling
Education
Edgewood College 1997 — 2000
Bachelor of Science, Computer Information Systems
Florida State University 1996 — 1996
Computer Science
Tallahassee Community College 1992 — 1996
Associate in Arts, Computer Programming
American Family Insurance 1997 - Present
Madison Gas and Electric May 1989 - June 1997
Skills
Quality Assurance, Management, Data Center, VMware, Process Improvement, Integration, Infrastructure, Team Leadership, Linux, Servers, Technical Support, Windows, Storage Virtualization, Application..., Operating Budgets, Capital Budgeting, Vendor Management, Staff Development, Staff Management, Technology Management, salary administration, Expense Management, Employee Engagement, Infrastructure..., Strategic Planning, Vendor Contracts, Outsourcing Management, Contract Negotiation, Contractors, Temporary Staffing, server virtualization, mainframe platform, Customer Experience, Virtualization, Storage, Financial Services, End User Computing, Desktop Support..., Business Analysis
Education
Edgewood College 1994 — 1996
Bachelor's degree, Business Administration
Madison Area Technical College 1986 — 1989
Associate Degree, Computer Programming
American Family Insurance July 2013 - Present
American Family Insurance May 1998 - July 2013
American Family 1997 - July 2013
Skills
Process Improvement, Application Performance..., Capacity Planning, SDLC, Disaster Recovery, ITIL, Enterprise Architecture, Business Analysis, Visio, IT Service Management, Unix, IT Management, Project Management, VMware, Requirements Analysis, Agile Methodologies, Data Warehousing, Customer Service, Cloud Computing, Project Planning, Virtualization, Software Project..., HP-UX, IT Strategy, DB2
Education
Edgewood College 1994 — 1998
Bachelor of Science (BS), Mathematics and Computer Science
Edgewood College 1994 — 1998
BS Computer Science, Application Performance
American Family Insurance November 2014 - Present
Agrace HospiceCare December 2012 - November 2014
Meriter Health Services March 2009 - December 2012
Meriter Health Services May 2004 - March 2009
Meriter Health Services July 1999 - May 2004
Unity Health System March 1997 - July 1999
Skills
Project Management, Volunteer Management, Marketing Research, Customer-focused Service, Staff training and..., Physician coaching, Healthcare Marketing, Brand Management, Organizational Culture, Leadership Development, Performance Improvement, Marketing, Healthcare, Healthcare Management, Leadership, Training, Strategic Communications, Customer Service, Management
Education
Edgewood College 1996 — 2000
Master of Business Administration (M.B.A), Marketing and Quality emphasis
University of Wisconsin-Madison 1991 — 1995
Bachelor of Business Administration (B.B.A.), Marketing and Management
Business Connections of Greater Madison December 2008 - Present
Various Organizations December 2008 - Present
Luxottica Retail December 2009 - May 2010
University of Phoenix September 2008 - September 2009
American Family Insurance 2002 - 2008
The North Central Group Hotels 1995 - 2002
Skills
Leadership, Social Networking, Management, Marketing, Strategic Planning, Sales, Training, Business Development, Coaching, Interviews, Marketing Communications, Online Marketing, Marketing Strategy
Education
Edgewood College 2002 — 2007
Master, Education / Adult Learning & Training
University of Wisconsin-Stout 1986 — 1990
BS, Hotel and Tourism Management / Marketing Emphasis
WI Department of Regulation and Licensing
Real Estate Agent
Reinhart Foodservice August 2012 - Present
Sysco Foods March 2009 - August 2012
State Farm Insurance January 2009 - March 2009
Executive Training & Consulting December 2007 - January 2009
American Family Insurance November 2007 - December 2008
Hot Water Products, Inc. October 2006 - May 2007
Skills
Marketing Strategy, Food, Marketing, Sales, Market Planning, Food Service, Account Management, Catering, Food, Key Account Development, Sales Management, Team Building
Education
Edgewood College
Bachelor's Degree, Management and Marketing
QBE North America February 2015 - Present
QBE North America January 2014 - February 2015
American Family Insurance September 2013 - January 2014
American Family Insurance July 2011 - January 2014
QBE the Americas December 2010 - July 2011
QBE Regional Insurance July 2007 - July 2011
General Casualty Insurance 2004 - 2007
General Casualty Insurance 2003 - 2004
Compuware 2000 - 2003
EDS (now HP) 1996 - 2000
Skills
SDLC, Business Analysis, Testing, Software Documentation, MS Project, Process Improvement, Project Management, Change Management, Quality Assurance, PMO, Management, Requirements Analysis, Six Sigma, Property & Casualty..., Agile Methodologies, ITIL, Insurance, Risk Based Testing, Expense Management, Capacity Planning, Kaizen, Business Process, Data Analysis, Vendor Management, Data Center, IT Management, Disaster Recovery, Software Quality..., Release Management, IT Strategy, Cross-functional Team..., IT Operations, Production Activity..., Operating Budgets, Program Management, Microsoft Project, Requirements Gathering
Education
Edgewood College 1988 — 1992
B.S., Public Policy and Administration
University of Wisconsin-Whitewater 1986 — 1988
Sauk Prairie High 1982 — 1986
Independent Consultant April 2014 - Present
Beach Body January 2014 - Present
Insightful Writing Solutions, LLC January 2007 - Present
The Herald Independent 2006 - Present
American Family Insurance September 1992 - April 2014
American Family Insurance 2014 - 2014
American Family Insurance 2014 - 2014
Examiner.com October 2011 - October 2012
Demand Studios September 2010 - September 2012
Suite 101 August 2010 - August 2011
Skills
Blogging, Creative Writing, Copy Editing, Press Releases, Social Media Marketing, Journalism, Corporate Communications, Editing, Cpr Certified, Public Relations, Proofreading, Publications, Social Networking, Social Media, Reiki, First Aid Certified, First Responder, Team Building, Customer Service
Education
American Council on Exercise (ACE) 2013 — 2014
Certified Personal Trainer
Edgewood College 1995 — 2004
Bachelor of Arts, Concentration in Writing
Madison Area Technical College 1992 — 1995
Associate of Arts (A.A.)
American Family Insurance July 2013 - Present
Alan Ritchey, Inc. December 2009 - December 2012
Farmers Insurance Exchange December 2004 - January 2009
State Farm Insurance August 1999 - December 2004
Skills
Claims, Fraud Prevention, Investigations, Customer Service, Legal Compliance, Technical Analysis, Critical Thinking, Conflict Resolution, Negotiation, Computer Literate, Oral Communications, Written Skills, Policy Analysis, CAT Duty, Policy Interpretation, Understanding Needs, Claim, Fraud, Policy, Time Management, Workers Compensation, Management, Liability, Property, Insurance, Sales, Team Building, Sales Management, Process Improvement
Education
Illinois State University 1989 — 1993
Bachelor's of Science, Deans List
Eastern Illinois University 1989 — 1989
Crow Friedman Group, LLC October 2004 - Present
Crawford and Company USVI March 2000 - March 2004
American Family Insurance May 1993 - August 1996
Skills
Customer Relations, Processing policies, Editing and publishing..., Issueing certificates..., Claims reporting, Education management, Heavy Phones, Personal Lines Auto, Homeowners, Rental Property..., Flood Insurance, Medicare Supplements, Notary Bonds and E&O..., Microsoft Excel, Microsoft Publisher
Education
Insurance Institute of American 1993 — 1995
Associate in Underwriting, Insurance
Eastern Illinois University 1969 — 1971
Sociology
American Family Insurance August 2013 - Present
American Family Insurance June 2012 - August 2013
American Family Insurance February 2011 - June 2012
Wisconsin Department of Revenue May 2007 - June 2009
Skills
Accounting, Tax, Tax Returns, Account Reconciliation, Accounts Payable, Financial Reporting, Tax Preparation, Bookkeeping, Financial Accounting, Accounts Receivable, Financial Analysis, Income Tax, Microsoft Excel
Education
Edgewood College 2007 — 2009
BS, Business with concentration in Accounting
Madison Area Technical College 2005 — 2006
American Family Insurance January 2009 - Present
American Family Insurance October 1979 - December 2008
American Family Insurance January 1977 - October 1979
Education
Edgewood College
Master of Business Administration
University of Wisconsin-Eau Claire
Bachelor of Business Administration
American Family Insurance February 2015 - Present
American Family Insurance October 2007 - Present
American Family Insurance December 2012 - February 2015
American Family Insurance August 2012 - December 2012
American Family Insurance March 2010 - August 2012
American Family Insurance October 2011 - February 2012
American Family Insurance October 2007 - March 2010
Skills
Process Improvement, Insurance, Leadership, Call Centers, Quality Assurance, Project Management, Claim, Team Leadership, Customer Service, Internal Communications, Adult Education, Metrics, Risk Management, Property & Casualty..., Call Center, Business Analysis, Change Management, Software Documentation, Visio, Business Process Mapping, Strategic Planning, IVR Routing
Education
Lakeland College 2008 — 2010
Masters of Business Administration, Project Management
Edgewood College 2004 — 2007
B.S, History/Ethnic Studies
Lodi High School
American Family Insurance June 1999 - Present
Skills
Management, Leadership, Sales, Training
Education
Eastern Illinois University
Bachelor of Business Administration (B.B.A.), Accounting and Finance
American Family Insurance August 2008 - Present
Columbus School District August 2001 - August 2008
Middleton Cross Plain School district August 1997 - June 2001
Skills
Special Education, Instructional Design, Adult Education, Curriculum Development, Leadership, Organizational..., Organizational Design, Organizational Behavior, Disabilities, Performance Improvement, Performance Management, Return on Investment, Blended Learning, Mobile Learning, Employee Benefits, Union Grievances, Human Resources, Project Management, Social Media, Curriculum Design, E-Learning
Education
Edgewood College 1994 — 1997
MA, Education
University of Wisconsin-Madison 1987 — 1992
BA, Journalism
Buckeye Elementary School May 2015 - Present
American Family Insurance March 2012 - Present
Farmers Insurance June 2010 - March 2012
Rochester Schools August 2009 - February 2010
Skills
Customer Service, Data Entry, Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Nonprofits, Community Outreach, Training, Telephone Skills
Education
Benedictine University 2013 — 2015
Master of Arts (MA), Elementary Education and Teaching
Eastern Illinois University 1997 — 2002
B.A., Sociology
EMC/Hamilton Mutual Insurance Co. February 2011 - Present
American Commerce Insurance Company January 2002 - March 2009
American Family Insurance January 2000 - January 2001
Ohio Casualty Group January 1997 - January 2000
State Auto Insurance Company January 1992 - January 1997
SAFECO Insurance Company January 1984 - January 1992
Education
Eastern Kentucky University 1974 — 1978
BS, Police Administration
American Family Insurance August 2014 - Present
The North Scott Press February 1995 - August 2014
Kmart Corporation 1989 - 1995
Skills
Insurance, Commercial Insurance, Sales, Advertising, Marketing, Email Marketing, Online Advertising, Newspapers, Product Marketing, Advertising Sales, Editing, Facebook, Direct Marketing, Social Networking, Social Media, Blogging, Corporate Communications, Event Management, Account Management, Journalism, Marketing Communications, Radio, Public Speaking, Sales Management, Project Management, Marketing Strategy, Newspaper
Education
St. Ambrose University 1989 — 1991
B.A., Advertising/Public Relations
Eastern Iowa Community College District 1987 — 1989
Associate's degree, General Studies
American Family Insurance 2011 - Present
QBE the Americas August 1986 - January 2011
Education
Edgewood College
Master of Business Administration (M.B.A.)
UW-Whitewater
Bachelor of Science (BS), Finance, General
American Family Insurance February 2010 - Present
American Family Insurance April 2005 - December 2009
American Family Insurance March 2000 - April 2005
American Family Insurance September 1998 - March 2000
Heritage Credit Union 1990 - September 1998
Heritage Credit Union June 1988 - 1990
Heritage Credit Union March 1983 - June 1988
Education
Edgewood College 1996 — 2002
Bachelor of Science, Business and Computer Information Systems
Madison Area Technical College 1982 — 1984
Associates, Accounting
University of Wisconsin-Madison 1980 — 1982
General Studies, Accounting
SECURA Insurance February 2015 - Present
SECURA Insurance January 2014 - February 2015
Network Health WI January 2013 - January 2014
American Family Insurance March 2011 - January 2013
American Family Insurance September 2009 - March 2011
Education
Edgewood College 2007 — 2013
Master of Business Administration (MBA), Accounting
University of Wisconsin-Madison 2000 — 2004
Bachelor of Science (B.S.), History
American Family Insurance June 1997 - Present
IBM December 1980 - June 1997
Skills
Process Improvement, Customer Service, SDLC, Visio, Vendor Management
Education
Edgewood College
Business Administration and Management, General
University of Wisconsin-Madison
BA, Communications
TDS Telecommunications Corp. 2013 - Present
American Family Insurance September 1995 - December 2012
IBM 1992 - 1995
Skills
Disaster Recovery, Mainframe, SAN, Storage Area Networks, Business Continuity, JCL, Enterprise Architecture, EMC Storage, Solaris, Storage, NAS, Data Center, Fibre Channel, Enterprise Storage
Education
Edgewood College 1998 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix
Cisco Certification - CCNA
Edgewood College
Bachelor of Science (BS), Business Administration and Management, General
Citizens Property Insurance June 2012 - Present
American Family Insurance August 2010 - June 2012
Sentry Insurance October 2008 - July 2010
Skills
QTP, Quality Center, Quality Assurance, Test Automation, Software Quality..., Regression Testing, SDLC, User Acceptance Testing, Requirements Analysis, Test Planning, SOAPUI, Selenium WebDriver, ITKO LISA
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Eastern University
Wipfli LLP April 2012 - Present
American Family Insurance August 2003 - April 2012
US Bank August 1993 - August 2003
Skills
Auditing, Insurance, Risk Management, Process Improvement, Banking, Outlook, Financial Analysis, Microsoft Excel, Employee Benefits, Financial Risk, Access, Analysis, Accounting
Education
Madison Area Technical College 2010 — 2012
Post-Bac Certificate, Paralegal
Edgewood College 1987 — 1994
Bachelor of Science (B.S.), Business
Tremper High School 1977 — 1980
American Family Insurance November 2005 - Present
Education
Edgewood College 2007 — 2010
Bachelor's degree, Fine and Studio Arts
American Family Insurance July 2010 - Present
Skills
Requirements Gathering, Business Analysis, Process Improvement, Requirements Analysis, SharePoint, Business Process..., Software Documentation, Business Process
Education
Edgewood College 1990 — 1995
Bachelor of Science (B.S.), Computer Information Systems
World Finance Corporation 2014 - Present
American Family Insurance January 2012 - 2013
Education
Eastern Washington University 2009 — 2011
Learning Smith LLC August 2014 - Present
Edgewood College January 2013 - Present
UW Madison College for Kids May 2015 - Present
University of Wisconsin-Madison January 2015 - February 2015
University of Wisconsin-Madison September 2014 - October 2014
Edgewood College January 2014 - May 2014
American Family Insurance 2013 - 2013
Monona Grove High School August 2000 - June 2012
Monona Grove School District August 2004 - July 2007
Skills
Instructional Design, Coaching, Project Management, Training Assessment and..., Communications Planning, Collaborative Practice, Professional Mentoring, Writing, Training Delivery, Staff Supervision, Strategic Planning, Organizational Learning, Lesson Planning, Information Research, Qualitative Research, Leadership Development, Public Speaking, Teaching, Curriculum Design, Curriculum Development
Education
Edgewood College 2011 — 2014
Master of Arts (MA), Professional Studies - Adult Learning
University of Wisconsin-Madison 1988 — 1991
Master of Science (MS), Education - Curriculum and Instruction
American Family Insurance October 2012 - Present
American Family Insurance October 2012 - Present
What's Brew'N 2011 - October 2012
Target July 2009 - October 2012
Skills
Customer Service, Sales, Leadership, Customer Satisfaction, Writing, Marketing, Teamwork, Training, Retail
Education
The Institutes 2012 — 2014
AINS - General Insurance
Edgewood College 1992 — 1993
Business, Management, Marketing, and Related Support Services
Edgewood College 1992 — 1993
Business, Management, Marketing, and Related Support Services
Moraine Park Technical College 1992 — 1993
Associate's Degree, Marketing
American Family Insurance May 2015 - Present
American Family Insurance March 2010 - May 2015
TDS Telecom 2006 - 2009
TDS Metrocom 2000 - 2006
Skills
Property & Casualty..., Insurance, Product Management, Leadership, Process Improvement, Training, Project Management, Business Analysis, Team Building
Education
Edgewood College 2012 — 2015
Master of Business Administration (M.B.A.), Business
Edgewood College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business
Insurance Partners, Inc May 2014 - Present
American Family Insurance June 1997 - May 2014
State Farm October 1987 - June 1997
Education
Eastern Illinois University 1984 — 1987
Bachelor's Degree, BS in Business Marketing, AAA
Belleville Area College 1982 — 1984
Associate's Degree, Associate of Arts Degree
O'fallon Township High School 1978 — 1982
High School, General Studies