Arbella Insurance Group
Industry: Insurance company
DescriptionArbella Insurance Group, headquartered in Quincy, Massachusetts, United States, is a regional property and casualty insurance company providing business and personal insurance in Massachusetts and Connecticut, as well as business insurance in Rhode Island and New Hampshire. Headquarters: Quincy, Massachusetts, United States Founded: 1988 Subsidiaries: Covenant Insurance Company, Type of business: Mutual organization
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Arbella Insurance Group Employees
Miniter Group September 2014 - Present
Arbella Insurance Group February 2012 - September 2014
Arbella Insurance Group October 2008 - February 2012
RBS Citizens Group September 2007 - September 2008
Arbour-Fuller Hospital December 2005 - September 2007
Skills
Customer Service, Management, Policy, Software Documentation, Training, Insurance, Call Centers, Performance Management, Property, Banking, Claim, Team Building, Microsoft Word, Coaching, Teamwork, Team Leadership, Risk Management, Claims Management, Underwriting, Casualty, Process Improvement, Casualty Insurance
Education
Johnson and Wales University 2004 — 2006
Bachelor's degree, Criminal Justice, 3.5
Ailano School of Cosmetology
Licensed Cosmetologist, Cosmetology, Hair Coloring/Cutting & Styling
Massachusetts Real Estate License
Massachusetts Real Estate License
Philadelphia Insurance Companies October 2013 - Present
Arbella Insurance Group October 2012 - October 2013
Hanover Insurance Group June 2008 - September 2012
Skills
Insurance Industry, Health and Safety..., Environmental Health an..., Risk Prevention and..., DOT Regulations, Food Safety, Construction Safety, Industrial Safety, Life Safety, Fire Safety, Project Management, Insurance, Underwriting, Ergonomics
Education
Keene State College 2004 — 2008
Bachelors of Science, Safety Studies
Continuing Education
EY August 2013 - Present
Liberty Mutual Insurance June 2012 - August 2012
Wells Fargo Advisors January 2012 - May 2012
Principle Profits September 2011 - May 2012
UMass Men's Rugby Club February 2011 - February 2012
Arbella Insurance Group June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Accounting, Finance, Teamwork, Time Management, Management, Customer Service
Education
University of Massachusetts, Amherst 2009 — 2013
Accounting, Senior
University of Massachusetts at Amherst - Isenberg School of Management 2011 — 2011
Bachelor of Business Administration (BBA), Accounting
Quincy Mutual Group March 2015 - Present
Arbella Insurance Group November 2014 - March 2015
Arbella Insurance Group August 2012 - November 2014
Arbella Insurance Group June 2012 - August 2012
Skills
Data Entry, PowerPoint, Word, Microsoft Office, QuickBooks, Turbo Tax, Microsoft Excel, Outlook, Customer Service, Teamwork, Accounts Payable, Social Media, Accounting, Research, Critical Thinking, Interpersonal..., Time Management, Payroll, Organization
Education
Curry College 2008 — 2012
BA, Management, Concentration in Accounting
Arbella Insurance Group April 2014 - Present
Epsilon June 2013 - April 2014
DHInfrastructure January 2013 - May 2013
Skills
SQL, Email Marketing, Database Marketing, Analytics, Campaign Management, Web Analytics, Insurance, Business Analysis, Microsoft Excel
Education
University of Massachusetts at Amherst - Isenberg School of Management
Bachelor of Business Administration (B.B.A.), Finance and Operations Management
University of Massachusetts at Amherst - Isenberg School of Management
Bachelor of Science (B.S.), Resource Economics
Arbella Insurance Group April 2015 - Present
The Green Company April 2013 - April 2015
The Green Company April 2007 - April 2013
Skills
Microsoft Office, Customer Service, Contract Negotiation, Strategic Planning, Marketing, Social Media, Budgets, Microsoft Word, PowerPoint, Management, Account Management, Microsoft Excel, Leadership, Business Strategy
Education
Champlain College 2002 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Viridian Energy February 2015 - Present
Arbella Insurance Group January 2005 - Present
Acusphere, Inc. 2004 - 2005
Solectron 2000 - 2004
Epicon 1998 - 2000
Wang Software 1996 - 1997
Lotus Development 1990 - 1995
Interleaf 1989 - 1990
Cullinet Software 1981 - 1989
Skills
Business Analysis, Requirements Analysis, Insurance, SDLC, Customer Service, Process Improvement, Visio
Education
Johnson & Wales University 1979 — 1981
Business Administration and Management, General
Framingham State College 1978 — 1979
Coverys June 2014 - Present
Coverys May 2008 - June 2014
Arbella Insurance Group April 2005 - May 2008
Arbella Insurance Group March 2006 - December 2006
Neuromart.com January 2001 - April 2005
QinetiQ North America July 2004 - February 2005
MFS Investment Management March 1999 - September 2003
MFS Investment Management September 1997 - March 1999
Northeastern University October 1989 - September 1997
Skills
Cash Management, Bank Relationship..., Disbursements, ACH, Check Processing, Unclaimed Property, Use Tax, Bank Relations, Lockbox, Remote Deposit Capture, Streamline Processes, General Ledger..., Invoice Processing, Departmental Liaison, Treasury Systems, Check 21, Transactional Banking, Straight Through..., Interest Rate Swaps, Intercompany, Treasury Functions, Cash Control, Corporate Finance, Investments, Ledger, Electronic Payments, Managerial Finance, Efficiency Management, Corporate Treasury, Swaps, Cost Reduction Projects, Team Supervision, Software Conversions, Forecasting, Reconciliation, Internal Controls, Analysis, Problem Solving, Accounting, Accounts Payable, Cash, Payroll, Payments, Financial Analysis, Certified Treasury..., Strategic Financial..., Account Reconciliation, General Ledger, Treasury, Business Process
Education
Northeastern University - Graduate School of Business Administration 1995 — 1997
MBA
Northeastern University 1988 — 1994
BSBA
Milton High School 1984 — 1988
Arbella Insurance Group April 2008 - Present
Accu-Read (via Inland Power & Light) March 2007 - September 2007
IBEW April 2005 - July 2007
Skills
Property & Casualty..., Claims Management, Insurance, Personal Lines Auto, Personal Injury, Customer Service, Claim, Professional Liability, Claim Investigation, Claims Resolution, Brokers, Excess, Property Claims
Education
New England College of Business and Finance 2009 — 2011
Master of Business Ethics & Compliance, Business & Finance
Gonzaga University 2003 — 2005
Bachelor of Arts (B.A.), Psychology
Personal Assistant Services September 2012 - Present
Farrell Backlund Insurance Agency September 2012 - November 2013
Arbella Insurance Group January 2005 - September 2010
Quincy Mutual Group November 1995 - January 2005
Skills
Property & Casualty..., Management, Organizational..., Training, Insurance, Underwriting, Employee Training, Marketing, Coaching, Strategic Planning, Professional Liability
Education
Johnson & Wales University-Providence 2004 — 2007
Master's degree, Organizational Leadership
Community College of Rhode Island 1999 — 2003
Associate's degree, Accounting and Finance
Lallis and Higgins Insurance August 2014 - Present
The Driscoll Agency, an affiliate of Cross Insurance June 2011 - August 2014
Liberty Mutual Insurance March 2008 - June 2011
Century 21 annex 2004 - 2008
Arbella Insurance Group 1999 - 2008
Skills
Insurance, Contractors, Employee Benefits, Home, Property & Casualty..., Workers Compensation, Small Business, Long Term Care, Underwriting, First Time Home Buyers, Commercial Insurance, Umbrella Insurance, Casualty, Homeowners, Commercial Lines, General Insurance, Liability, Life Insurance, Professional Liability
Education
Emerson College 2003 — 2006
Bachelors, Advertising and Public Relations
Arbella Insurance Group September 2014 - Present
Arbella Insurance Group April 2013 - September 2014
Arbella Insurance Group December 2012 - March 2013
Arbella Insurance Group March 2011 - November 2012
Skills
Insurance, Process Improvement, Property & Casualty..., General Insurance, Customer Service, Training, Mentoring, Project Management, Microsoft Excel, Outlook, Microsoft Office, Call Centers, Microsoft Word
Education
Boston University 2014 — 2016
Masters, Insurance Management
Eastern Nazarene College 2002 — 2006
Bachelor of Science (BS), Health and Physical Education/Fitness
YMCA October 2012 - Present
Turner's Yard December 2013 - May 2014
Turners Yard December 2012 - December 2013
Arbella Insurance Group April 2013 - November 2013
Mija’s Cantina & Tequila Bar February 2012 - May 2013
McFaddens Restaurant & Saloon January 2011 - February 2012
Skills
Adobe Creative Suite, Youth Work, Innovation, Internet, Social Media, Media Relations, Digital Media, Social Networking, Social Skills, Sociology, Persistence, Sports, Graphic Design, Graphics, Advertising, Online Advertising, Outdoor Advertising, Teamwork, Teaching, Visual Communication, Volunteering, Volleyball, Marketing Communications, Networking, Multimedia, Media Planning, New Media, Logo Design
Education
Cambridge College
Counselor Education/School Counseling and Guidance Services
Suffolk University 2008 — 2012
Bachelor of Arts, Communication; Advertising
Pembroke High School 2004 — 2008
High School Diploma
Amos A Phelps & Son Insurance Agency Inc March 2001 - Present
Arbella Insurance Group July 1990 - March 2001
Skills
Property & Casualty..., Commercial Insurance, Insurance, Underwriting, Public Speaking, Social Media, Strategic Planning, Marketing Strategy, Social Media Marketing, New Business Development, Sales Management, Customer Service, Marketing Communications, Marketing, Public Relations, Nonprofits, Sales, Team Building
Education
Colby College 1986 — 1990
BA, American Studies
Arbella Insurance Group February 2013 - Present
Bearingstar Insurance, A Member of the Arbella Insurance Group October 2011 - February 2013
Bearingstar Insurance, A Member of the Arbella Insurance Group January 2006 - October 2011
Skills
Underwriting, Property & Casualty..., Insurance, Homeowners, Casualty, General Insurance, Claim, Liability, Umbrella Insurance, Health Insurance, Sales, Life Insurance
Education
Middlesex Community College
General Studies, General Studies
Connecticut School of Broadcasting 1996 — 1996
Radio, Radio and Television
Arbella Insurance Group February 2014 - Present
Arbella Insurance Group October 2012 - February 2013
Arbella Insurance Group February 2010 - October 2012
Pemco, Ltd. May 2009 - January 2010
Sacramento Ballet September 2006 - May 2008
Skills
Microsoft Office, Timely Decision Making, Ethics, Writing, Communication, Research, Multitasking Skills, Building Relationships, Knowledge Sharing, Underwriting, Property & Casualty..., Negotiation, Liability, Casualty, Insurance, Customer Service, Casualty Insurance
Education
Goucher College 2001 — 2005
BA, Double Major Communications and Dance, 3.6
Goucher College 2001 — 2005
Bachelor's degree
Arbella Insurance Group December 2013 - Present
Arbella Insurance Group July 2012 - December 2013
C&S Wholesale Grocers August 2011 - June 2012
Skills
Business Analysis, Access, Process Improvement, Data Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Visio, Microsoft Word, Analysis, Forecasting, Software Documentation, Databases, SQL, VBA, Team Leadership, Risk Management, MS Project, Business Intelligence, Finance, Statistics, R, Java, Python, Financial Mathematics, Mathematical Modeling, Mathematica, Octave
Education
Columbia University in the City of New York 2014 — 2017
MS, Operations Research
Isenberg School of Management, UMass Amherst
BBA, Finance, Investments
University of Massachusetts, Amherst
BS, Mathematics, Actuarial Science
Hero K12 June 2015 - Present
Arbella Insurance Group September 2013 - June 2015
Arbella Insurance Group February 2013 - September 2013
Arbella Insurance Group August 2011 - February 2013
Arbella Insurance Group July 2010 - August 2011
Miami-Dade County Public Schools August 2007 - June 2010
Mother of Our Redeemer Catholic School August 2005 - June 2007
Skills
Training Delivery, Employee Training, Customer Service, Team Leadership, Training, Insurance, Property, General Insurance, Process Improvement, Business Analysis, Microsoft Office, Customer Satisfaction, Property
Education
New England College of Business and Finance 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Florida Atlantic University 2001 — 2005
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Arbella Insurance Group June 2012 - Present
Arbella Insurance Group June 2011 - June 2012
Arbella Insurance Group December 2008 - June 2011
University Program Board 2004 - 2008
Live Nation June 2007 - August 2007
Skills
Underwriting, Customer Service, Property & Casualty..., Microsoft Excel, Microsoft Word, Risk Assessment, Process Improvement, Problem Solving, Management, Marketing, Insurance, Training, Program Management
Education
Animal Behavior College 2014 — 2015
Dog Obedience Training
James Madison University 2004 — 2008
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Arbella Insurance Group August 2013 - Present
Arbella Insurance Group June 2012 - August 2013
Arbella Insurance Group June 2009 - June 2012
Skills
Microsoft Excel, Access, Training, Time Management, Databases, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Research, Process Improvement, Data Analysis, Public Speaking
Education
University of Denver 2009 — 2010
Graduate Certificate, Advanced Study of Geographic Information Systems
Johnson State College 2005 — 2009
Bachelor of Science, Environmental Science, Natural Resources
Arbella Insurance Group January 1994 - Present
Aetna January 1982 - January 1994
Skills
I have been in the..., Property & Casualty..., Underwriting, General Insurance, Insurance, Casualty, Umbrella Insurance, Liability, Homeowners, Risk Management, Property, Personal Development, Customer Service, Property Damage, Personal Lines Auto, Renters, Marine Insurance, Analysis, Agents, Casualty Insurance
Education
Tiverton High 1969 — 1973
Diploma, Business
Bristol Community College
Business Administration and Management, General
Nationwide Private Client July 2013 - Present
Crestbrook Insurance January 2013 - July 2013
Medicis January 2011 - January 2013
Medicis August 2010 - January 2011
GlaxoSmithKline 2003 - August 2010
Arbella Insurance Group 2001 - 2002
Honeywell Aerospace 1998 - 2001
Skills
Pharmaceutical Industry, Managed Care
Education
Louisiana State University
BS, Marketing
GYK Antler September 2015 - Present
Arbella Insurance Group June 2015 - August 2015
Fluent Grp June 2014 - August 2014
Endicott College September 2012 - December 2013
Arbella Insurance Group June 2013 - August 2013
Morgan & Morgan PC CPA's January 2013 - January 2013
Skills
Microsoft Excel, Microsoft Office, Social Media, Time Management, PowerPoint, Workplace Organization, Information Organization, Planning, Team Leadership
Education
Endicott College 2012 — 2016
Business Administration and Management, General
Retired and enjoying time with family and traveling May 2012 - Present
Arbella Insurance Group October 1976 - May 2012
Fashion Design August 1970 - July 1976
Internal Revenue Service April 1971 - July 1974
Skills
Customer Service, Microsoft Word, Teaching, PowerPoint, Microsoft Excel, Fashion Design, Management, Mathematics
Education
Endicott College 1968 — 1970
Associate's Degree, Fashion/Apparel Design
Westfield High School 1965 — 1968
Arbella Insurance Group June 2013 - Present
Arbella Insurance Group June 2012 - June 2013
Victoria's Secret September 2010 - June 2012
Victoria's Secret September 2010 - October 2011
NEC Incorporated May 2011 - July 2011
CVS Caremark Corporation September 2007 - September 2010
Skills
Customer Service, Recruiting, PowerPoint, Retail, Time Management, Outlook, Employee Relations, Microsoft Office, Microsoft Excel, Social Networking, OpenHire, Microsoft Word, Ultipro, HireRight, Workday
Education
Curry College 2009 — 2013
Bachelor of Arts (B.A.), Business Management
Weymouth High School 2005 — 2009
Arbella Insurance Group December 2010 - Present
Max & Chloe January 2009 - April 2009
ANN INC. September 2008 - January 2009
Baltimore Magazine September 2007 - August 2008
Skills
Copywriting, Editing, Editorial, Marketing, Research, Copy Editing, Proofreading, Microsoft Office, PowerPoint, Graphic Design, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Blogging, Social Media, Digital Photography, Strategic Communications, Newsletters, Newsletter Production
Education
Emerson College 2009 — 2011
Master of Arts (MA), Publishing & Writing, 3.88
Loyola University Maryland 2004 — 2008
Bachelor of Arts (BA), Writing, General
U.S. Risk Insurance Group June 2015 - Present
RLA Insurance Intermediaries, LLC November 2013 - May 2015
Quaker Special Risk September 2011 - November 2013
Eastern Insurance Group May 2011 - August 2011
Entercom June 2009 - March 2011
Arbella Insurance Group June 2007 - September 2007
Skills
Microsoft Office, Social Media, Radio, Social Media Marketing, PowerPoint, Advertising, Microsoft Excel, Broadcast, Facebook, Microsoft Word, Copywriting, Event Planning, Press Releases, Blogging, Customer Service, Insurance, Salesforce.com, Research, Outlook, Public Relations, Event Management, Creative Direction, Editing, Leadership, Marketing
Education
Manhattanville College 2004 — 2008
BFA, Graphic and Digital Art, Art History
Arbella Insurance Group July 2011 - January 2014
Arbella Insurance Group July 2010 - July 2011
Travelers February 2008 - February 2009
Travelers July 2007 - February 2009
Skills
Property & Casualty..., Underwriting, Insurance, Commercial Lines, Ocean Marine, Commercial Lines..., Pricing, Casualty, General Insurance, Commercial Insurance, Liability, Business Requirements, Workers Compensation, Analysis, Umbrella Insurance, Building Relationships, Data Analysis
Education
College of the Holy Cross 2003 — 2007
Bachelor of Arts (B.A.), Psychology, Art History
Lorenzo de' Medici - The Italian International Institute 2009 — 2009
Visual Arts History
Dealertrack Technologies June 2013 - Present
Prometheus Research LLC February 2011 - June 2013
Prometheus Research, LLC March 2009 - January 2011
Pfizer April 2006 - January 2009
Keane, Inc April 2006 - January 2009
Bank of America May 1998 - September 2005
Fleet Bank 1998 - 2005
Arbella Insurance Group October 1994 - May 1998
Draper Laboratory May 1983 - September 1994
Skills
Software Project..., Business Analysis, SDLC, PMP, Requirements Gathering, Data Modeling, Project Management, SQL, Process Improvement, Requirements Analysis, Business Intelligence, Program Management, Data Warehousing, SharePoint, IT Strategy, Integration, Vendor Management, Software Documentation, Data Management, Database Design, Enterprise Architecture, Visio, UML, Software Development, MS Project, Agile Project Management, Project Portfolio..., PMO, Business Process, Scrum, Management
Education
Merrimack College 1981 — 1985
Computer Science
Merrimack College
Computer Science
Stonehill College January 2014 - Present
Harvard University April 2011 - January 2014
Brigham and Women's Hospital October 2008 - April 2011
Sentient Flight Group June 2008 - October 2008
Aviva Life Insurance August 2005 - February 2008
Arbella Insurance Group October 2000 - August 2005
Skills
Accounting, Bookkeeping, Budgets, Customer Service, Database Administration, Data Analysis, Financial Analysis, Forecasting, Microsoft Office, Operations Management, Oracle Applications, PeopleSoft, Process Improvement, Project Management, Real Estate License, Risk Management, Payroll
Education
Eastern Nazarene College
Bachelor of Science (BS), Business Administration
Quincy College
Associate of Science (A.S.), Business Administration
Lynch & Lynch August 1996 - Present
Arbella Insurance Group 1990 - 1996
Skills
Legal Writing, Contract Negotiation, Negotiation, Legal Research, Litigation, Personal Injury, Wills, Litigation Management, Insurance Law, Insurance, Real Estate, Commercial Litigation, Arbitration, Personal Injury..., Mediation, Torts, Trial Practice, Hearings, Liability, Courts, Automobile Accidents, Westlaw
Education
Massachusetts School of Law 1992 — 1996
JD, Law
Wheaton College (MA) 1986 — 1990
BA, Political Science
Bridgewater Raynham 1982 — 1986
Diploma
Republic Group Companies April 2014 - Present
The Republic Group October 2011 - April 2014
The Republic Group January 2006 - October 2011
Arbella Insurance Group August 2003 - January 2006
OneBeacon Insurance May 2001 - August 2003
ACE USA May 2000 - August 2000
Skills
Commercial Lines, Commercial Insurance, General Insurance, Insurance, Actuarial Science, Property & Casualty..., Underwriting
Education
Lebanon Valley College 1997 — 2001
Bachelor of Science, Mathematics
Casualty Actuarial Society
ACAS
Arbella Insurance Group August 2010 - Present
WearGuard April 2005 - December 2009
Wearguard 1985 - 2008
WearGuard 2001 - 2004
Wearguard 1998 - 2001
WearGuard 1996 - 1998
Wearguard 1985 - 1991
Skills
Microsoft SQL Server, Access, HP-UX, Microsoft Certified..., Data Warehousing, Disaster Recovery, Troubleshooting, Oracle, Databases, Technical Support, Servers, ERP, Software Development, Database Administration, Testing, Windows Server, Business Intelligence, Leadership, Active Directory, Data Migration, VMware, SQL, PL/SQL, Database Design, ETL, System Administration
Education
D'Amore-McKim School of Business at Northeastern University 2000 — 2008
Hingham High School 1980 — 1984
Diploma, Science
Arbella Insurance Group July 2010 - Present
Laura Anne Photography September 2008 - Present
Arbella Insurance Group March 2008 - July 2010
Dynasty Model and Talent December 2006 - March 2008
Skills
Insurance, Microsoft Excel, Microsoft Office, Customer Service, Access, PowerPoint, Microsoft Word, Outlook, Commercial Lines, Risk Management, Liability, Casualty, Claim, Commercial Insurance, General Insurance, Casualty Insurance, Property
Education
Curry College 2011 — 2013
Master of Business Administration (MBA)
Fitchburg State College 2003 — 2007
Bachelor of Arts (BA), Communication and Media Studies
Arbella December 2014 - Present
Arbella Insurance Group February 2013 - December 2014
Peter Harris Clothes March 2007 - September 2010
Dots September 2008 - 2010
Skills
Customer Service, Merchandising, Customer Satisfaction, Store Management, Time Management, Employee Training, Retail, Insurance, Process Improvement, Microsoft Word, Microsoft Office, General Insurance, PowerPoint, Leadership, Property, Analysis, Training, Communication, Casualty Insurance, Umbrella Insurance, Call Centers, Team Building
Education
Johnson & Wales University 2006 — 2010
Bachelor of science, Marketing
Johnson & Wales University 2006 — 2008
Associate's degree, Fashion/Apparel Design
Universal Underwriters Insurance October 2005 - September 2010
Zurich North America Insurance October 2005 - September 2010
Arbella Insurance Group December 1996 - August 2000
Fair and Yeager Insurance Agency June 1984 - December 1996
Skills
Claims, Property & Casualty..., Insurance Claims, Adjusting, Commercial Insurance, Property Damage, Insurance Agents, Investigation, Automobile, Claim, Liability
Education
Framingham State College 1977 — 2005
Bachelor of Science (BS), Fashion Merchandising
Dean College
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising
Verona Media LLC January 2015 - Present
Verona Media LLC September 2014 - January 2015
Arbella Insurance Group October 2013 - August 2014
Arbella Insurance Group April 2012 - October 2013
Arbella Insurance Group November 2011 - April 2012
Arbella Insurance Group January 2011 - November 2011
Arbella Insurance Group January 2010 - December 2010
Aim Personnel November 2009 - January 2010
Aim Personnel August 2009 - November 2009
Professional Staffing Group October 2008 - March 2009
Skills
Access, Process Improvement, Microsoft Office, Customer Service, Insurance, Outlook, PowerPoint, Public Relations, Microsoft Word, Data Entry, Data Analysis, Analysis, Microsoft Excel, Policy, Leadership, Facebook, Twitter, Wordpress, DSLR Photography, Management
Education
University of Massachusetts, Amherst 2004 — 2008
Bachelor of Arts, Communications
Heidelberg University 2007 — 2007
German Minor, Deutsch als Fremdsprachenphilologie
The MENTOR Network November 2013 - Present
Arbella Insurance Group August 2005 - September 2013
Wolf & Company, P.C. September 2001 - August 2005
Skills
Insurance, General Insurance, Property & Casualty..., Risk Management, Accounting, Process Improvement, Financial Analysis, Underwriting, Sarbanes-Oxley Act, Internal Controls, Account Reconciliation, Business Analysis, Financial Reporting, Internal Audit, Accounts Payable, Analysis, Auditing, General Ledger
Education
Merrimack College 1996 — 2001
Bachelor's degree, Accounting and Business/Management
Arbella Insurance Group June 2014 - Present
Arbella Insurance Group June 2012 - June 2014
Bryant University February 2011 - May 2012
YMCA Camp Coniston January 2007 - 2011
Shaw's Supermarkets February 2006 - May 2008
Skills
Business Management, Microsoft Office, Microsoft Project, Spanish, PowerPoint, Word, Excel, Customer Service, Teamwork, Problem Solving, Outlook, Public Speaking, Social Media, Budgeting, Budgets, Project Management, Management, Program Management, Insurance, Microsoft Excel
Education
Bryant University 2008 — 2012
BS, Business: Management; Spanish
Arbella Insurance Group May 2013 - Present
Consumer United August 2012 - May 2013
Boston Business Concepts Inc. May 2011 - July 2012
The Cheesecake Factory August 2007 - April 2011
Mike Conway Electrical Services July 2006 - July 2007
Skills
Customer Service, PowerPoint, Facebook, Social Media, Microsoft Office, Restaurants, Microsoft Word, Microsoft Excel, Social Networking, Social Media Marketing, Time Management
Education
University of Massachusetts Lowell 2009 — 2010
Dual Concentration, Marketing and Management
Middlesex Community College 2006 — 2008
Business Administration Transfer
Arbella Insurance Group July 2014 - Present
State Auto Insurance July 2012 - July 2014
New China Life Insurance Co. Ltd July 2011 - August 2011
China Reinsurance Group Company May 2011 - June 2011
China Life Insurance Co.Ltd July 2008 - July 2008
Skills
VBA, Analysis, R, SAS, Actuarial Science, PowerPoint, Property & Casualty..., Microsoft Excel, Predictive Modeling, Insurance, Risk Management, Excel, Outlook, Visual Basic, Ratemaking, Homeowners, P&C Personal Lines, Pricing, C Programming, Home Insurance, SQL, Microsoft Office
Education
University of Michigan 2010 — 2012
Master of Science (M.S.), Actuarial Science, 3.87/4
Zhejiang University 2006 — 2010
Bachelor's degree, Risk Management, 3.90/4
Rouen Business School / ESC Rouen 2009 — 2009
Study Abroad
Columbia University in the City of New York 2009 — 2009
Summer School
Arbella Insurance Group May 2015 - Present
Arbella Insurance Group November 2012 - May 2015
Arbella Insurance Group March 2012 - November 2012
Champ Internet Solutions June 2010 - August 2010
University of Vermont November 2009 - May 2010
The Legacy Companies June 2004 - January 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Research, Microsoft Word, Customer Service, Data Analysis, Public Speaking, Outlook, Recruiting, Social Media, SPSS, Technical Writing, Strong Negotiating..., Leadership/Mentoring, Project Development, Team Building, Project Management, Leadership, Insurance, Claim, Fundraising
Education
Isenberg School of Management, UMass Amherst 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Vermont 2007 — 2011
BA Biology, Anthropology, English
Arbella Insurance Group January 2015 - Present
The Kraft Group September 2014 - January 2015
ELume Marketing Inc. / Sir Speedy May 2013 - January 2015
Cerebral Palsy of MA October 2009 - August 2013
Sweet Berry Farms February 2012 - May 2012
Providence Equity Partners October 2010 - January 2011
Shaws' Supermarkets August 2009 - September 2010
Skills
Organizational Behavior, Sales, Financial Analysis, Investments, Strategic HR, Microsoft Office, Global Human Resources..., Cultural Awareness, Political Science, Foreign Policy, InDesign, Employee Training, International Business, Organizational Culture, Account Management, Production Planning, Strategic Planning, Customer Service, Highly detail oriented, Finance, Spanish, Cross-functional Team..., Financial Reporting, Project Management, Entrepreneurship, Marketing, Time Management
Education
Johnson and Wales University 2010 — 2014
Bachelors of Science, International Business; Human Resources Management and Financial Investments, 3.0
Miami University August 2011 - Present
Arbella Insurance Group June 2013 - August 2014
Miami University October 2011 - May 2012
Miami University August 2011 - May 2012
Woodland Country Club June 2011 - August 2011
Skills
PowerPoint, Research, Event Planning, Community Outreach, Fundraising, Social Media, Microsoft Office, Facebook, Nonprofits, Data Analysis, Microsoft Excel, Microsoft Word, Access, Leadership
Education
Miami University 2011 — 2015
Bachelor of Arts (B.A.), Public Administration, Political Science
Portsmouth Abbey School 2010 — 2011
Meadowbrook Insurance Group /TPA Associates April 2013 - Present
Merchants Insurance Group December 2011 - December 2012
Peerless Insurance May 2008 - December 2011
Arbella Insurance Group 2006 - 2008
Westfield Insurance 2001 - 2007
Skills
Commercial Lines sales..., Personal Lines Sales..., Life and Long term..., Personal Development, Property & Casualty..., Underwriting, General Insurance, Legal Liability, Commercial Lines, Insurance, Umbrella Insurance, Commercial Insurance, Casualty, Salesforce.com, Claim, Employment Practices..., Inland Marine, Reinsurance, Excess, Risk Management, Liability Analysis, Professional Liability, D&O, Self-insured Groups, Workers Compensation, Diplomacy, Small Business, Customer Service, Compliance, Contractors, Surety Bonds, HR Policies, Key Account Management, New Business Development, Newsletters, Volunteer Management, Yachting, Homeowners, Claims Management, Disability Insurance, Life Insurance, Health Insurance, Casualty Insurance, Liability
Education
Immaculata University 2004 — 2006
B.A., Human Performance Management
Insurance Institute for CPCU
AAI, API, Insurance
National Allicance
CIC, Insurance
Arbella Insurance Group June 2015 - Present
C.M. Cleaning Co. May 2009 - Present
Chief Digital Officer January 2015 - April 2015
East Coast Catalyst January 2015 - April 2015
Glide Magazine January 2015 - April 2015
Reservation Golf Club May 2012 - September 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Teamwork, Customer Satisfaction, Public Speaking, Management, Research, Social Media, Event Planning, Social Networking, Online Marketing, WordPress, Market Research, Time Management, Marketing, Leadership
Education
Emmanuel College 2011 — 2015
Bachelor's Degree, Management
Arbella Insurance Group November 2014 - Present
Julie's Studio of Dance February 2011 - Present
Chateau Restaurant December 2013 - December 2014
Granite Telecommunications August 2014 - October 2014
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research
Education
Bridgewater State University 2013 — 2014
Bachelor’s Degree, Major: Psychology Minor: Business Management
Massasoit Community College 2008 — 2010
Liberal Arts Transfer
Arbella Insurance Group September 1990 - Present
Arbella Insurance Group October 1989 - September 1990
Kemper Group September 1986 - October 1989
Emerson Hospital September 1986 - October 1987
Skills
Claim, Property & Casualty..., Insurance, Process Improvement, Customer Service, Management, Legal Liability, Liability, Personal Injury, Mediation, Policy, Claims Management, Investigation
Education
Fairfield University 1982 — 1986
Bachelor's Degree, Mathematics (major) Sociology (minor)
Marian High School 1978 — 1982
High School Diploma, College Preparation Classes
Arbella Insurance Group August 2015 - Present
Trucchi's Supermarkets July 2007 - Present
Stride Rite June 2012 - December 2014
Skills
Customer Service, Microsoft Office, Management, Sales, Leadership, Retail, Time Management, Teamwork, Team Leadership
Education
Curry College 2009 — 2013
Bachelor's degree, Community health and wellness
State Street August 2014 - Present
TIAA-CREF June 2012 - Present
PMI NH 2007 - Present
LeapFrog Systems June 2012 - August 2014
Big Brothers Big Sisters of Manchester, NH November 2010 - January 2014
Liberty Mutual April 2011 - June 2012
Fidelity Investments June 2006 - March 2011
Arbella 2000 - 2006
Arbella Insurance Group 2000 - 2006
State Street 1994 - 2000
Skills
SDLC, PMP, Requirements Gathering, Program Management, PMO, Software Project..., Project Management, Business Analysis, Project Portfolio..., Agile Project Management, Management, Agile Methodologies, Analysis, Integration, Enterprise Software, Leadership, Testing, Quality Assurance, Six Sigma, Vendor Management, Process Improvement, Cross-functional Team..., Visio, Business Process..., Software Documentation, SharePoint
Education
Southern New Hampshire University 2011 — 2015
Global MBA
State University of New York College at Plattsburgh 1981 — 1986
Mathematics
Agile SCRUM certification
CSM
Six Sigma
Black Belt
Curry College
Bachelor of Arts
Nassau Community College
Associates Degree
Project Management Institute
PMP
Arbella Insurance Group April 2013 - Present
YMCA May 2011 - March 2012
Carolina Panthers July 2011 - January 2012
Carolina RailHawks June 2010 - August 2010
High Point University Sports Information Office August 2009 - December 2009
Under Armour May 2008 - August 2008
Sky Hawks Sports Camp May 2008 - August 2008
Skills
Sports, Marketing, Customer Service, Team Building, Event Planning, Sports Management, Event Management, Social Media, Fundraising
Education
High Point University 2006 — 2010
Bachelor of Science in Sport Management, Minor in Business Administration
Daniel Hand High School 2002 — 2006
Arbella Insurance Group Technical Parts SpecialistNissan Motor CompanyApril 1980 - December 1995
Skills
Outlook, Administrative..., Data Entry, Insurance, Office Administration, Office Management, Access, Microsoft Word, Microsoft Excel, Lotus Notes, Customer Service, Invoicing, PowerPoint, Microsoft Office, Software Documentation, Time Management, Employee Benefits, Database Administration, Visio, Accounts Payable, System Administration
Education
Fisher College
Associate of Science (AS), Business Administration and Management, General
Arbella Insurance Group August 2012 - Present
Tower Group Companies July 2010 - July 2012
OneBeacon Insurance November 2006 - July 2010
Travelers June 2005 - October 2006
Skills
Insurance Rate Filing, Market Basket Analysis, Business Intelligence..., Competitor Product..., Executive Reports, Pricing Regulatory..., Ad-Hoc Reports and..., Product Rate Testing, Customer Service, Analysis, Data Analysis, Insurance, Management, Pricing
Education
University of Massachusetts at Amherst - Isenberg School of Management 2001 — 2005
Bachelor of Business Administration (BBA), Operations Management
MES Solutions October 2014 - Present
Arbella Insurance Group January 2013 - October 2014
MAPFRE USA/Commerce Insurance October 2011 - January 2013
Travelers June 2011 - October 2011
Plymouth Rock Assurance August 2003 - June 2011
Skills
Accident Claims, Claims Resolution, Property Claims, Claims Management, Analysis, Insurance, Claim, Liability, Litigation
Education
Franklin Pierce College 1998 — 2002
Bachelor of Arts, Political Science
Arbella Insurance Group May 1989 - Present
Arbella Insurance Group January 2001 - May 2011
Arbella Mutual 1994 - 2000
Arbella Insurance Group May 1989 - February 1994
Cigna February 1988 - May 1989
Kemper Insurance March 1987 - February 1989
Skills
Insurance, Business Analysis, Property & Casualty...
Education
Eastern Nazarene College 1998 — 2002
Bachelor of Science, Business Administration
Talbots July 2014 - Present
Covidien April 2014 - July 2014
CW Price October 2013 - January 2014
CW Price June 2012 - September 2013
JJill November 2011 - June 2012
JJill January 2010 - November 2011
JJill October 2005 - January 2010
Arbella Insurance Group August 1993 - October 2005
Skills
Retail, Visual Merchandising, Recruiting, Inventory Management, Merchandise Planning, Merchandising, Store Management, Assortment, Trend Analysis, Apparel, Fashion, Styling, CPFR, Sourcing, Inventory Control
Education
Eastern Nazarene College 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Quincy College 1990 — 1992
Associate's degree, Criminal justice/psychology
Lego Systems Inc March 2015 - Present
Lego Systems Inc. January 2012 - Present
Lego Systems Inc. June 2010 - December 2011
Arbella Insurance Group August 2008 - June 2010
Mapfre (formerly known as Commerce Insurance) March 2007 - August 2008
MassMutual 2005 - 2007
PFPC 1999 - 2005
MFS 1998 - 1999
Skills
Business Process..., Business Analysis, Change Management, Call Centers, Telecommunications, Management, Software Documentation, Project Planning, Process Improvement, Customer Service, Business Process, Cross-functional Team..., Project Management, Vendor Management, CRM, SAP, Team Leadership
Education
Worcester State University 1995 — 1998
Bachelor of Arts (B.A.), English Literature
Massachusetts College of Liberal Arts 1993 — 1996
Walker & Dunlop October 2014 - Present
Arbella Insurance Group January 2013 - September 2014
Debucas Wine & Liquors September 2011 - March 2013
Bits and Pieces Apparel June 2012 - August 2012
Casual Male Retail Group May 2011 - August 2011
Reebok April 2009 - September 2010
Fairfield University September 2008 - May 2009
Skills
Marketing Communications, Microsoft Word, Marketing, Retail, Merchandising, Sales, Social Media, Marketing Strategy, Management, Customer Service, CRM, Facebook, PowerPoint, Microsoft Office, Microsoft Excel, Social Media Marketing, Social Networking, Photoshop
Education
Johnson and Wales University 2009 — 2012
Bachelor of Science (BS), Merchandising / Retail Marketing
Paris Fashion Institute 2011 — 2011
Study Abroad, International Studies: Merchandising/Marketing, Design, Buying, Event Coordinating
Fairfield University 2008 — 2009
Bachelor of Science (BS), Marketing
Coyle & Cassidy High school 2004 — 2008
High School
University of Massachusetts Medical School 2014 - Present
University of Massachusetts Medical School 2012 - 2014
University of Massachusetts Medical School 2009 - 2012
University of Massachusetts Medical School 2007 - 2009
Arbella Insurance Group 1995 - 2005
Bank of Boston 1982 - 1995
Skills
Performance Management, Employee Relations, Labor Relations, Talent Management, Succession Planning, Human Resources, Policy, Organizational..., PeopleSoft, Conflict Resolution, Recruiting, Employee Engagement, Collective Bargaining, Organizational..., Leadership, Strategic Planning, Process Improvement, Training, Personnel Management, Strategy, Management, Career Development, New Hire Orientations, Interviews, HR Policies, Onboarding, Workforce Planning
Education
Clark University
Master of Public Administration (MPA)
University of Massachusetts Boston
Bachelor of Arts (BA), Psychology
Arbella Insurance Group 2011 - Present
Arbella Insurance June 2006 - 2011
Arbella Insurance January 2001 - June 2006
Arbella Insurance Group June 1996 - January 2001
Skills
User Acceptance Testing, Business Requirements, Requirements Gathering, SDLC, Visio, Test Planning, Release Management, Coordination, Requirements Analysis, Business Analysis, Agile Methodologies, Quality Center, Software Documentation, Testing, Quality Assurance, Software Project..., Process Improvement, Microsoft CRM, Systems Analysis, Business Process, Regression Testing
Education
Curry College 2013 — 2015
Bachelor’s Degree, Management with a Minor in Accounting, 4.0
Quincy College 1994 — 1996
Accounting
Object Technology Solutions January 2001 - Present
UC Davis 2009 - 2009
HP 2007 - 2009
Arbella Insurance Group 2006 - 2007
Pfizer 2005 - 2006
Howard Systems Intl. 2003 - 2004
Howard Systems Intl. 2003 - 2004
Skills
Business Analysis, Unix, Agile Methodologies, SOA, JavaScript, Java, Web Services, Software Development, Perl, AJAX, PL/SQL, Linux, SQL, Shell Scripting, Spring, Programming, Tomcat, Resource Management, Vendor Management, C++
Education
Moscow Institute of Electronic Technology (Technical University) (MIET) 1992 — 1997
Master of Computer Applications (M.C.A.), Computer Science
Allure Med Spa and Salon August 2015 - Present
Boston Financial Data Services June 2014 - August 2015
Hub Pen August 2013 - August 2015
Elements Therapeutic Massage October 2012 - March 2014
Arbella Insurance Group February 2013 - May 2013
Boston Scientific September 2010 - September 2011
FIS May 2009 - June 2010
Premier Research Group Ltd. August 2008 - February 2009
Skills
Therapeutic Massage, Attention to detail, Organized, Verbal/Written skills, Event Marketing, Analytical Skills, Swedish, Microsoft Word, Customer Service, Deep Tissue Massage, Chair Massage, Neuromuscular, Sales, Social Media, Microsoft Office, Microsoft Excel, PowerPoint, Marketing
Education
Cortiva Institute-Boston 2012 — 2012
Diploma, Massage Therapy/Therapeutic Massage
Pine Manor College 2004 — 2008
Bachelor of Arts (B.A.), Public Relations/Advertising
Arbella Insurance Group October 2007 - Present
MetLife October 2005 - October 2007
Mr.Tux 2002 - 2005
Skills
Advertising, Marketing, Strategic Planning, Social Media, Customer Service, Marketing Strategy, Social Media Marketing, Marketing Communications, Budgets, Marketing Management, Team Building, CRM, Digital Marketing, Event Planning, Analysis, Online Marketing, Time Management, Direct Marketing, Account Management, Sales, Insurance, Email Marketing, Multi-channel Marketing, Social Networking, Brand Development, Strategy, Corporate Communications, Integrated Marketing, Public Relations, New Business Development
Education
Hingham High School 1993 — 1997
Curry College
Arbella Insurance Group 2014 - Present
Arbella Insurance Group 2010 - 2014
Blue Cross Blue Shield Massachusetts 2006 - 2009
Delta Air Lines 1982 - 2005
Skills
Call Center, Business Analysis, Microsoft Word, Customer Service, Call Centers, Coaching, Management, Analysis, Insurance, Process Improvement, Customer Satisfaction, Human Resources, Recruiting, Forecasting, Employee Relations, Time Management
Education
Curry College
Bachelor Degree
Arbella Insurance Group 2009 - Present
Holland & Knight LLP 1997 - 2009
Rubin and Rudman LLP 1992 - 1997
Skills
Lexis, Litigation Management, Product Liability, Litigation, Westlaw, Mediation, Depositions, Courts, Appeals
Education
Fitchburg State University
Bachelor of Arts (BA), English
University of Massachusetts at Lowell 1986 — 1988
English
Blue Cross Blue Shield of Massachusetts 2014 - Present
MultiPlan 2013 - 2014
Gardner Resources Group 2013 - 2013
Neighborhood Health Plan 2007 - 2013
Private Healthcare Systems 2001 - 2007
Arbella Insurance Group 1998 - 2001
Harvard Pilgrim Health Care 1996 - 1998
Pilgrim Healthcare April 1988 - September 1996
Thrivent Financial for Lutherans 1987 - 1989
Skills
HIPAA, SDLC, Healthcare Information..., Healthcare, Process Improvement, SharePoint, Business Analysis, Software Documentation, Vendor Management, Visio, Project Management, Integration, Requirements Analysis, Analysis, Leadership, Project Planning
Education
Emmanuel College
Bachleor of Science, Business Administration, 3.87
Cognizant Technology Solutions June 2010 - June 2015
Overture Partners LLC February 2010 - June 2010
ACE Group October 2008 - February 2010
Arbella Insurance Group June 1995 - October 2008
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Commercial Insurance, Liability, Business Requirements, Requirements Gathering, Umbrella Insurance, Business Analysis, User Acceptance Testing, Oracle Ratemanager, Workers Compensation, Web Application..., Crystal Reports, Mainframe, Team Leadership, Team Management, Project Management, Quality Assurance, QuickBooks, Software Quality..., Customer Service, Microsoft Office, Process Improvement, Management, Business Process, Risk Management, Microsoft Excel, Vendor Management, Claims Management, Claim, Testing, Requirements Analysis, SharePoint, Analysis, Microsoft SQL Server, Microsoft Word, SDLC, Business Process..., CRM, Information Technology, Leadership, Software Project..., Test Planning, Program Management, Oracle, Visio, Business Intelligence, IT Strategy
Education
Eastern Nazarene College 2006 — 2008
Bachelor's degree, Business Administration and Management, General, 3.85
Massasoit Community College 2000 — 2004
Associate of Science (A.S.), Computer Science, 3.85
Tufts Health Plan August 2009 - Present
Arbella Insurance Group March 1990 - April 2001
Wang Laboratories 1984 - 1990
Skills
PMP, SDLC, Process Improvement, Business Analysis, Vendor Management, Visio, Project Management, Requirements Analysis, Data Warehousing, Integration, Requirements Gathering, Business Intelligence, Program Management, Enterprise Architecture, Cross-functional Team..., Data Modeling, ETL, IT Strategy, Management, Change Management
Education
Northeastern University 2012 — 2015
Master's degree, Health Informatics
Framingham State College
BS Education
FM Global October 2006 - Present
Arbella Insurance Group May 1996 - September 2006
Skills
ITIL, Cisco TelePresence..., XP, Active Directory, Microsoft Exchange, VPN, Windows 7, Technical Support, Troubleshooting, Network Administration
Education
New England Institute of Technology 2004 — 2007
AS, Multimedia & Web Design
Massachusetts Bay Community College
Arbella Insurance Group December 2013 - Present
Mercer January 2009 - December 2013
Mercer January 2005 - December 2008
Putnam Investments 1994 - 2004
Skills
Call Center, Vendor Management, BPO, Outsourcing, Performance Management, Employee Benefits, Process Improvement, Employee Engagement, Change Management, Business Process..., Financial Services, CRM, Human Resources, Workforce Management, Call Centers, Forecasting, Talent Acquisition, Team Management, Talent Management, Workforce Planning, Temporary Placement, Benefits Administration
Education
Dean College 1991 — 1994
AS, Business
PwC July 2015 - Present
PwC September 2013 - June 2015
Arbella Insurance Group March 2009 - September 2013
StoneRiver (formerly FISERV Insurance Solutions) November 2004 - September 2013
American Farmers and Ranchers Insurance Company (formerly Oklahoma Farmers Union) , Oklahoma City, O January 2007 - March 2009
Ameriprise Auto and Home Insurance Company July 2006 - January 2007
Plymouth Rock Assurance Companies, Redbanks, NJ: October 2004 - July 2006
Commercial Casualty Insurance Company 1996 - 2003
ExpressPlan PC 1991 - 1996
Skills
SDLC, Requirements Gathering, Business Analysis, Requirements Analysis, Business Requirements
Education
The Institutes - http://www.theinstitutes.org/ 2014 — 2016
CPCU in progress- Chartered Property and Casualty Underwriter, Insurance
Georgia State University - J. Mack Robinson College of Business 1987 — 1990
BBA, Finance
Arbella Insurance Group May 2015 - Present
Wellesley Community Children's Center April 2013 - May 2015
Heavy Equipment Management Inc. April 2013 - May 2015
Best Buy April 2011 - August 2012
Best Buy November 2010 - April 2011
Best Buy May 2009 - September 2010
Best Buy May 2008 - May 2009
Best Buy April 2007 - May 2008
Best Buy February 2005 - April 2007
Skills
Problem Solving, Business Analysis, Team Building, Leadership, Dedicated Professional, Creative Solutions, Delivering Results, Team Leadership, Retail, Sales Operations, Merchandising, Strategic Planning, Sales, Customer Service, Training, Troubleshooting, Customer Satisfaction, Profit, Analysis, Marketing Strategy, Customer Retention, Inventory Management, Income Statement, Microsoft Office, P&L
Education
Dickinson College 1997 — 2001
BA, Psychology, Spanish
Arbella Insurance Group July 2009 - Present
Bearingstar Insurance 2009 - Present
The Hartford June 2007 - July 2009
Skills
Umbrella Insurance, Event Planning, Insurance, Advertising, Commercial Insurance, Marketing, Social Media, Property & Casualty..., General Insurance, Microsoft Excel, Facebook, Customer Service, Casualty, Event Management, Marketing Communications
Education
Emerson College 2001 — 2005
BA, Marketing Communications AND Television Production
Arbella Insurance Group 2008 - Present
Bearingstar Insurance October 2001 - Present
Skills
Insurance, Property & Casualty..., General Insurance, Casualty Insurance, Customer Service, Liability, Underwriting, Commercial Insurance
Education
Bryant University
Bachelor's degree, Business Administration and Management, General
Arbella Insurance Group June 2013 - Present
Travelers October 2003 - June 2013
State Compensation Insurance Fund June 2001 - May 2003
Skills
Property & Casualty..., Professional Liability, Workers Compensation, Insurance, CPCU, Commercial Insurance, Underwriting, Commercial Lines, Casualty, General Liability, Liability, Umbrella, General Insurance, Claims, Risk Management, Claims Management, Employment Practices..., D&O, Insurance Claims, Excess, Auto Liability, Coverage, Metrics, Adjusting, Property Damage, Claims Administration, Cognos, Analysis, SOX, Mentoring, Excel, Strategic Planning, Litigation Management, Process Improvement, Customer Service, Surety Bonds
Education
California State University, Fresno 1997 — 2001
Business Admin, Accountancy
Boston University
Allied World January 2015 - Present
Travelers December 2013 - December 2014
Arbella Insurance Group 2007 - 2013
Deloitte 2004 - 2007
Skills
VBA, Property & Casualty..., Insurance, Data Modeling, Reinsurance, General Insurance, Analysis, Requirements Gathering
Education
Dartmouth College 1997 — 2001
BA, Computer Science
Vinfen Corporation April 2013 - Present
Arbella Insurance Group 2012 - 2013
Sovereign Bank August 2008 - August 2012
GZA GeoEnvironmental March 1999 - August 2008
Skills
Employee Relations, Organizational..., Management Development, Employee Engagement, Performance Management, Change Management, Leadership Development, Coaching, Organizational Design, Compliance, PeopleSoft, Strategic Planning, Organizational..., Conflict Resolution, Organizational Change
Education
Massachusetts School of Professional Psychology 2010 — 2011
Masters, Organizational Psychology
University of Massachusetts Boston 2001 — 2003
Graduate Certificate, Dispute Resolution
Suffolk University 1994 — 1998
Bachelors, Psychology, Communications
Arbella Insurance Group 1998 - Present
Arbella Insurance Group 2002 - 2007
Arbella Insurance Group 1991 - 1996
Skills
Commercial Insurance, Insurance, Property & Casualty..., Data Warehousing, Underwriting, Claim, General Insurance, Commercial Lines, SDLC, Business Analysis, PMP, Software Project..., Analysis, Requirements Gathering, Claims Management
Education
Framingham State College
Bachelor of Education (BEd)
Arbella Insurance Group June 2012 - Present
Career Works July 2010 - June 2012
YouthWorks, University of Mass Donahue Institute February 2010 - July 2010
YouthWorks, University of Mass Donahue Institute January 2010 - February 2010
Hanjin Shipping August 2005 - March 2009
Hanjin Shipping March 2001 - August 2005
Hanjin Shipping January 2000 - January 2005
Hanjin Shipping July 1999 - December 1999
Hills Department Stores February 1988 - April 1999
Hills Department Stores September 1985 - January 1988
Skills
Shipping, Transportation, Customer Service, Microsoft Excel, Recruiting, Management, Microsoft Office, Freight
Education
South Eastern Technology Institute (STI) 2009 — 2010
Administration Office Technology, Office Administration
Rivier College 1974 — 1977
Masters, Learning Disabilities
Framingham State University
Bacchelor of Science, Education
MiddleOak 2009 - Present
Arbella Insurance Group December 1998 - February 2004
CGU Insurance June 1996 - December 1998
Skills
Property & Casualty..., Actuarial Science, Personal Lines Auto, Analysis, Inland Marine, Property Damage, Microsoft Excel, Homeowners, Data Analysis
Education
Brigham Young University 1992 — 1996
Bacelor of Science in Statistics
Bed Bath & Beyond February 2014 - Present
SMS Systems Maintenance Services October 2012 - February 2014
ProQuest August 2011 - October 2012
Citi May 2007 - August 2011
Arbella Insurance Group March 2006 - May 2007
Aleri February 2004 - February 2006
Education
New Charter University 2010 — 2012
MBA, Information Technology
National Institute of Information Technology 1996 — 1998
GNIIT, Systems Management
SNSPT 1993 — 1996
Electronics & Communication Engineering
New York Life Insurance Company September 2015 - Present
Arbella Insurance Group October 2013 - September 2015
New York Life Insurance Company November 2012 - October 2013
New York Life Insurance Company May 2011 - November 2012
New York Life Insurance Company November 2009 - April 2011
Skills
Outlook, Problem Solving, Analytical Skills, Organization, Customer Service, Project Management, Delegation, Insurance, Excel, Microsoft Office, Word, Access, Research, Integrity, Sense Of Urgency, Budget Monitoring, Soft Skills, Communication, Teamwork, Training, Quality Assurance, Financial Services, Business Planning, Financial Analysis, Strategic Planning, Microsoft Excel, Leadership, Management, Microsoft Word, Life Insurance
Education
University of Massachusetts at Amherst - Isenberg School of Management 2013 — 2016
Master of Business Administration (MBA)
University of Massachusetts at Amherst - Isenberg School of Management 2005 — 2009
BBA, Corporate Finance, Economics, Information Technology
Somerset High School 2001 — 2005
Arbella Insurance Group October 2005 - Present
Mintz Levin October 1995 - October 2005
Powers & Hall, P.C. June 1993 - June 1995
Skills
Claim, Litigation, Legal Liability, Product Liability, Workers Compensation, Claims Management, Liability, Risk Management
Education
Suffolk University School of Law 1987 — 1990
Doctor of Law (J.D.)
College of the Holy Cross 1983 — 1987
Bachelor of Arts (B.A.), Political Science
Arbella Insurance Group April 2005 - Present
Arbella Insurance Group April 2003 - April 2005
Arbella Insurance Group June 1998 - April 2003
Arbella Insurance Group July 1993 - June 1998
Babanikas, Ziedman and King 1988 - July 1993
Skills
Liability, Claim, Property & Casualty..., Insurance, Claims Management, Casualty, General Insurance, Legal Liability, Commercial Lines, Commercial Insurance, Underwriting, Subrogation, Workers Compensation, Property Damage, Claim Investigation, Reinsurance, Liability Analysis, Litigation Management, Casualty Insurance
Education
Bridgewater State University
Massasoit Community College
American Educational Institute - Senior Claims Law Associate –Auto & Workers Comp.
Senior Claim Law Associate - Auto & Workers' Compensation
Division of Insurance - Licensed Adjuster in RI, CT, NH
Women Unlimited, Inc., Mentoring, Education, Networking 2011 — 2012
Graduate of the TEAM Program
Commercial Lines September 2010 - Present
Arbella Insurance Group August 2010 - Present
Mortgage Funding Corporation January 2003 - Present
INC January 2002 - Present
Morgan Stanley January 2002 - Present
Vector Marketing January 2010 - July 2010
Vector Marketing January 2010 - July 2010
Santa Barbara Bank & Trust January 2005 - December 2008
Santa Barbara Bank & Trust January 2005 - January 2008
Stran & Company January 2003 - January 2005
Skills
Marketing, Management, Training
Education
National University 2008 — 2009
Master's degree, Strategic Communications, 3.0
The National University
Masters Degree, Strategic Communications
Massachusetts College of Liberal Arts 1999 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.0
Massachusetts College of Liberal Arts
Bachelor of Arts, Business Administration; Marketing
Silver Lake Regional High School
High School Diploma
Plymouth Rock Assurance March 2012 - Present
Expert Witness Insurance February 2007 - June 2014
Arbella Insurance Group 1989 - 2007
Kemper Insurance 1977 - 1980
Education
Louisiana State University 1972 — 1976
B.S., Business
Arbella Insurance Group March 2004 - Present
Norfolk and Dedham Group November 1999 - March 2004
Norfolk and Dedham Group December 1994 - November 1999
Dorchester Mutual Insurance July 1990 - December 1994
Skills
Property & Casualty..., Insurance, Underwriting, Workers Compensation, Requirements Gathering, Commercial Lines, Claim, Analysis, Property & Casualty, Outlook, General Insurance, Management, Customer Focused, Problem Solving, Microsoft Word, Microsoft Excel, Detail Oriented, Communication, Commercial Insurance
Education
American Institute for Chartered Property Casualty Underwriters
Associates in Information Technology
Fitchburg State College
B.S.
Arbella Insurance Group August 2015 - Present
Arbella Insurance Group July 2012 - Present
Arbella Insurance Group February 2011 - July 2012
Bridgewater State University November 2010 - February 2011
Hire Partnership April 2010 - November 2010
Skills
Customer Service, Claim, Training, Property & Casualty..., Insurance, Analysis, Claims Management, Claim Investigation, Casualty, General Insurance, Liability, Microsoft Excel, PowerPoint, Team Building
Education
Bridgewater State College
Bachelor Degree, English
AIS November 2014 - Present
WB Mason January 2011 - June 2014
The Kraft Group March 2008 - April 2010
Arbella Insurance Group October 2001 - March 2008
Red Thread formerly Office Environments of New England 1998 - 2001
Skills
Project Management, Budgets, MS Project, Contract Management, Project Planning, Microsoft Excel, Microsoft Office, Strategic Planning, Contract Negotiation, Microsoft Word, Customer Service, PowerPoint, Software Documentation, Negotiation, Team Building, Leadership, Facilities Management, Process Improvement, AutoCAD
Education
Massachusetts College of Art and Design 1978 — 1982
BA, Architectural Design
Law Office of Jason D. Brush, Esquire November 2012 - Present
iGATE Global Solutions (formerly Patni Americas, Inc.) January 2011 - April 2012
SBLI of Massachusetts August 1999 - August 2010
Private Healthcare Systems January 1998 - January 1999
Arbella Insurance Group January 1996 - January 1998
Skills
General Corporate..., Management Of Outside..., General Legal, Non-compete Agreements, Non-disclosure..., Insurance Policies, Privacy Policies, Drafting Policies, Fraud, Complaint Investigations, Employee Relations
Education
Massachusetts School of Law 1993 — 1996
Juris Doctorate
Providence College 1989 — 1993
Bachelor's Degree
Burlington High School 1985 — 1989
Arbella Insurance April 2014 - Present
Arbella Insurance Group April 2013 - Present
Arbella Insurance Group January 2012 - April 2013
Arbella Insurance Group November 2010 - January 2012
Skills
Microsoft Office, Customer Relations, Excel, Food, Budgeting, Beverage Industry, Alcoholic Beverages, Customer Service, Budgets, Outlook, Payroll, Leadership, Customer Satisfaction, Access, Hospitality, Insurance, PowerPoint, Quality Assurance, General Insurance, Time Management, Teamwork, Microsoft Excel, Training, Data Entry, Process Improvement, Microsoft Word, Inventory Management, Team Building, Customer Retention, Lotus Notes, Performance Management, Office Management, Sales, Accounts Payable, Call Centers, Employee Benefits, Retail, Office Administration, Invoicing, Accounts Receivable, Software Documentation, Sales Management, Forecasting, Employee Training, Administrative..., Analysis
Education
Johnson and Wales University 2004 — 2010
Bachelor's degree, Food Service Management
Johnson and Wales University 2004 — 2010
Associate's degree, Restaurant Management
Plymouth Rock Assurance December 2010 - Present
Hanover Insurance July 2008 - November 2010
MPIUA 2005 - 2010
Arbella Insurance Group 1996 - 2008
AIPSO 1992 - 1996
Commercial Union Insurance Company 1985 - 1992
Skills
Actuarial Science, Casualty, Commercial Insurance, General Insurance, Insurance, Liability, Property
Education
Indiana University - Kelley School of Business 2003 — 2005
MBA, Business
Clark University 1981 — 1985
BA, Math
Arbella Insurance Group April 2014 - Present
QBE Regional Insurance December 2002 - April 2014
CNA Insurance October 1990 - November 2002
Skills
Underwriting, Property & Casualty..., General Insurance, Commercial Lines, Commercial Insurance, Reinsurance, Legal Liability, Professional Liability, Casualty, Workers Compensation, Liability, D&O, Claims Management, Brokers, Inland Marine, Casualty Insurance
Education
University of Hartford 1988 — 1991
MBA, Business
Bucknell University 1982 — 1986
BA, Economics, Math
Arbella Insurance Group August 2012 - December 2013
South Shore Mental Health Center August 2011 - August 2012
The Hanover Insurance Group June 2009 - August 2011
The Hanover Insurance Group June 2009 - September 2010
Liberty Mutual May 2008 - August 2008
Skills
Team Leadership, Cross-functional Team..., Microsoft Office, PowerPoint, Microsoft Excel, Process Improvement, Training, Project Management, Customer Service, Event Planning, Public Speaking, Management, Team Building, Social Media, Leadership, Microsoft Word, Customer Satisfaction, Coaching, Access, Time Management, Program Management, Budgets, Data Analysis, Leadership Development, Fundraising, Nonprofits, Organizational...
Education
Isenberg School of Management, UMass Amherst 2005 — 2009
BBA, Business Management
University of Cape Town 2008 — 2009
Business
Williams Lea October 2014 - Present
Fish & Richardson P.C. January 2013 - October 2014
Oce Business Services September 2012 - December 2012
Merrill Corporation January 2012 - September 2012
Arbella Insurance Group July 2006 - May 2011
Skills
Records Management, FileSurf, Record Storage, Document Processing, Autonomy iManage, ARMA, ProLaw, Document Retrieval, Elite, Legal Key
Education
Eastern Nazarene College 2007 — 2009
Master's degree, Organizational Leadership
Eastern Nazarene College 1995 — 1998
Bachelor's degree, Communication, General
Arbella Insurance Group November 2012 - Present
Staples January 2011 - November 2012
Cognizant Technology Solutions September 2009 - November 2012
Travelers 2009 - 2011
Harley-Davidson Motor Company 2008 - 2009
Skills
Websphere, WebSphere Application...
Education
National Institute of Technology Warangal 2000 — 2004
Arbella Insurance Group February 2013 - Present
Liberty Mutual Insurance January 2012 - January 2013
Enterprise Rent-A-Car December 2010 - January 2012
Enterprise Rent-A-Car May 2010 - December 2010
Enterprise Rent-A-Car 2008 - 2010
Education
Johnson and Wales University 2005 — 2008
Hospitality Management, Sales, Meeting & Event Management
Arbella Insurance Group 1998 - 2001
Safety Insurance September 1990 - September 1998
Education
Framingham State College 1985 — 1989
B.A., Psychology, Business
Best Doctors February 2014 - Present
Merchant Warehouse February 2008 - January 2014
Arbella Insurance Group February 2004 - January 2007
Crossing Main June 2003 - January 2004
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Customer Satisfaction, Customer Experience, Highly detail oriented, Accurate Data Entry, Merchant Services, Payment Card Processing, Management, Electronic Payments, CRM, Leadership, Program Management, Outlook, Sales, Salesforce.com, Account Management, Call Centers, Data Entry
Education
Curry College 2000 — 2004
Bachelor of Arts (B.A.), Education
Arbella Insurance Group September 2013 - Present
Arbella Insurance Group October 2010 - October 2013
Liberty Mutual Insurance April 2006 - October 2010
Skills
Claim, Business Analysis, Commercial Insurance, SDLC, Requirements Analysis, Business Process, SharePoint, PMO, MS Project, Analysis, Six Sigma, Visio, Change Management
Education
Hesser College 2002 — 2005
Bachelor of Applied Science (BASc), Business Administration and Management, General
Arbella Insurance Group June 2006 - August 2012
Liberty Mutual Insurance August 2004 - June 2006
Quincy Mutual Group 1997 - 2004
Skills
Property & Casualty..., General Insurance, Insurance, Underwriting, Commercial Insurance, Claim, Liability, Reinsurance, Commercial Lines, Claims Management, Casualty, Umbrella Insurance, Casualty Insurance, Professional Liability, Legal Liability, Workers Compensation, Business Analysis
Education
Curry College
Bachelor of Arts (B.A.)
Emmanuel College
Master of Science (MS), Management
Merrimac Condo Association September 2012 - Present
Wells Fargo/Evergreen Investments July 2007 - September 2009
Head to Toe Websites April 2007 - August 2008
Evergreen Investments October 2000 - January 2001
Arbella Insurance Group March 2000 - October 2000
State Street June 1998 - March 2000
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Requirements Analysis, Functional..., Business Analysis
Education
Carnegie Mellon University 1988 — 1993
Bachelor of Fine Arts (BFA), Graphic Design
Arbella Insurance Group January 1980 - Present
Arbella Insurance Group January 1980 - Present
Skills
Claims Management, Customer Service, Insurance, Property & Casualty..., Liability, Claim, Management, Casualty, Process Improvement, General Insurance
Education
Massasoit Community College
Arbella Insurance Group June 2015 - Present
Education
Bryant University 2014 — 2018
Bachelor's Degree, Actuarial Science, Freshman
The Hanover Insurance Group May 2012 - June 2015
The Hanover Insurance Group 2008 - 2012
Liberty Mutual Insurance 2007 - 2008
Arbella Insurance Group 2000 - 2007
The Covenant Group 1995 - 2000
The Main Street America Group 1990 - 1995
Skills
Leadership, Product Knowledge, Interpersonal Skills, Effective Communication, Team Building, Strategic Planning, Customer Focused, Project Management, Analysis, Agent Focused, Negotiation, Driving Results, Product Development, Value Selling, Cross-functional Team..., Product Management, Marketing, Customer Service, Coaching
Education
Colgate University
Bachelor’s Degree, Concentration in Economics and Pyschology
Rensselaer Polytechnic Institute
Master of Business Administration (M.B.A.), Concentration in Financial Services
Arbella Insurance Group
Skills
Customer Service, Insurance
Education
Eastern Nazarene College
Bachelor’s Degree, Liberal Arts and Sciences, General Studies and Humanities