Experience
Ascension Information Services  April 2013 - Present
Ascension Health Information Services   October 2010 - April 2013
CSC - Computer Sciences Corporation  January 2005 - October 2010
Providence Hospital Mobile  December 1989 - January 2005

Skills
IT Procurement, IT Asset Management, Leadership, Coordination, Customer Service, Customer Satisfaction..., Help Desk Support, Help Desk Implementation, Administrative..., Release Management, Data Center, Lotus Notes, Microsoft Office, IT Operations, Office Management, Problem Solving, Quality Assurance, Sourcing, ITIL Certified, Software Licensing..., Active Directory, Software Documentation, Incident Management, IT Service Management, BMC Remedy, Servers, Outsourcing, Process Improvement, Program Management, Service Management, Service Delivery, ITIL, IT Management, Technical Support, Hardware, IT Outsourcing, System Administration, Disaster Recovery, Service Desk, SharePoint, Information Technology, Visio, System Deployment, ITIL v3 Foundations..., PMO

Education
University of Phoenix   2010 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General

Phillips Jr College   1989 — 1992
Associate's degree, Data Processing

Experience
Ascension Information Services (AIS)   August 2014 - Present
Ascension Health Information Services   April 2010 - July 2014
CSC (General Dynamics)   September 2009 - March 2010
CSC (Ascension Health)   October 2008 - September 2009
CSC (Ascension Health)   April 2007 - October 2008
CSC (Ascension Health)   January 2005 - April 2007

Skills
PMP, Process Improvement, Program Management, Vendor Management

Education
University of Phoenix   2004 — 2008

Experience
Ascension Health Information Services   January 2011 - Present
Ascension Health Information Services   March 2009 - January 2011
IBM Global Services  September 2008 - February 2009
Activant Solutions  1998 - 2008
Holt, Rinehart & Winston   1996 - 1998
Whirligig Software   1994 - 1996
Jostens Learning Corporation  1990 - 1994

Skills
Instructor-led Training, Instructional Design, Project Management, Learning Management, Captivate

Education
The University of Texas at Austin
M.Ed., Instructional Technology

The University of Texas at Austin
B.S., Education

Experience
Ascension Health Information Services   January 2006 - Present
St. Mary's Medical Center   October 2000 - January 2006

Skills
SDLC, Epic Systems, Visio, Healthcare, System Administration, HIPAA, Software Documentation, Healthcare Information..., EHR, Windows 7, Active Directory, Process Improvement, Outsourcing, Computer Hardware, Citrix, Troubleshooting

Education
Villanova University   2013 — 2013
Certificate of Achievement, Mastering Project Management, A

Villanova Universtiy   2013 — 2013
Certificate of Achievement, Project Management for IS/IT Professionals, A

Oakland City University   1996 — 2012
:Master Business Administration, Business Administration and Management, General

Oakland City University   2006 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.9

Experience
Ascension Health Information Services   January 2006 - Present
Genesys Health System  April 1993 - December 2005

Skills
SQL, HTML, JavaScript, IBM AS/400, DB2, Databases, Microsoft SQL Server, Data Warehousing, Terminal Services, Virtual Desktop, HL7, Automation, VBScript, Healthcare Information..., EHR, Disaster Recovery, HIPAA, Software Documentation, Revenue Cycle, EMR, Integration, Process Improvement, IT Strategy

Education
University of Michigan-Flint   1988 — 1992
BS, Computer Sciences

Experience
Ascension Health Information Services   January 2005 - Present
Michigan Council of Women in Technology and MCWT Foundation   September 2009 - May 2010
University of Michigan  2003 - 2005
Henry Ford Health System  1990 - 2003

Skills
Program Management, Healthcare IT, Business Analysis, Documentation, PMP, Contract Negotiation, Healthcare, EHR, Quality Assurance, Software Documentation, Software Development, Access, Healthcare Information..., Visio, Project Management, Disaster Recovery, Data Analysis, SDLC, Process Improvement, Systems Analysis, Integration, Leadership, Informatics, Management, SharePoint, Requirements Analysis, Requirements Gathering

Education
Walsh College of Accountancy and Business Administration   2005 — 2009
Masters of Science, Information Systems

Schoolcraft College   1997 — 1999
Post Associate Certificate, Information Technology

University of Detroit Mercy   1978 — 1982
B.S., Medical Records Administration

Experience
Ascension Health  March 2012 - Present
Ascension Health  2009 - March 2012
Ascension Health Information Services   August 2009 - September 2011
Health Specialists   1995 - 2005
Seton Family of Hospitals  1994 - 1995
Seton Family of Hospitals  1991 - 1994
Seton Family of Hospitals  1989 - 1991

Skills
Project Implementation, Project Management, Testing, Workflow Analysis, Quality Assurance, Quality Control, Quality Management, Business Management, New Business Development, Healthcare IT, Healthcare Management, Requirements Analysis, Healthcare, Test Planning, Healthcare Information..., Test Cases, User Acceptance Testing, Hospitals, Healthcare Consulting, Software Quality..., Hospital Operations, SDLC, System Testing, Documentation, EMRs, HIMS, Software Documentation, Program Management, Cerner, EHR, EMR, Software Implementation, Cross-functional Team..., Management, Revenue Cycle

Education
HITECH   2011 — 2012
Certification, Healthcare Information Technology

RMC / ACC   2010 — 2011
Certification, Project Management

St. Edward's University   1994 — 1998
Masters, Acquistion and Contract Management

St. Edward's University   1988 — 1991
Bachelors, Business

Experience
Ascension Health Information Services - St John Providence Health   November 2010 - Present
Genesys Health System  December 2007 - November 2010
Ascension Health Information Services   December 2007 - November 2010
Computer Sciences Corporation  2005 - 2007
Fiserv GalaxyPlus  1985 - 2001

Skills
Information Security, Information Technology, Infrastructure, Service Delivery, Healthcare Information..., HIPAA, Disaster Recovery, ITIL, Process Improvement, IT Strategy, Vendor Management, EHR, IT Management, Data Center, Integration, Security, System Deployment, Change Management, Virtualization, Software Documentation, Cerner, Project Management, PMP, Troubleshooting, Active Directory, Outsourcing, Program Management, Leadership, Healthcare, IT Service Management, Microsoft SQL Server, Servers, MS Project, IT Outsourcing, Business Analysis, Cisco Technologies, Windows Server, Team Building, Management

Education
University of Michigan-Dearborn   1976 — 1982
Bachelor of Science (BS), Information Technology

Experience
Ascension Health Information Services   July 2010 - Present
CSC  August 2005 - July 2010
CSC  April 2000 - August 2005
DuPont Pharmaceuticals  1997 - April 2000
DuPont Pharmaceuticals  1991 - 1997
DuPont  1983 - 1990

Education
Penn State University   1981 — 1993
MS, Management Information Systems

Penn State University   1977 — 1981
BS, Business Administration

Fort Le Boeuf

Experience
Ascension Health Information Services   July 2011 - Present
Kelly Services - Budco Account   November 2008 - July 2011
MEEMIC Insurance Company  January 2005 - August 2008
Electronic Data Systems  January 2000 - January 2005
EDS Corporation  1999 - 2000
EDS  November 1996 - January 1999

Skills
Customer Service, Software Documentation, Help Desk Support, Leadership, Management, Training, Troubleshooting, Call Centers, Time Management, Team Building, Lotus Notes, Microsoft Excel, Technical Support, Windows 7, Process Improvement, Access, Inventory Management, Change Management, Networking, Customer Satisfaction

Education
Michigan No Fault Law course (Lawrence Tech University)   2007 — 2007

Siena Heights University   1996 — 1998
Bachelor of Applied Science, Mental Health/Social Work

Experience
Ascension Health Information Services   September 2010 - Present
Swift Worldwide Resources  May 2010 - September 2010
DocuSys  May 2008 - April 2010
CSC Consulting  September 2006 - May 2008
Information Transport Solutions  May 2006 - September 2006
Odyssey Networking   February 2003 - May 2006
Logical Communicaiton Services Inc   2002 - 2002

Skills
Network Security, Data Center, Documentation, Windows, Troubleshooting, MCSE, PMP, mcitp, Active Directory, VMware ESX, Hyper-V, DNS, DHCP, DFS, Software Documentation, Project Management, Integration, Switches, Disaster Recovery, IT Operations, Network Administration, Virtualization, Microsoft SQL Server, Servers, Windows Server, Technical Support, VMware

Education
Western Governors University   2011 — 2012
Master of Business Administration (M.B.A.), Management and Strategy

Western Governors University   2010 — 2011
Bachelor of Science (B.S.), Information Technology Management

University of South Alabama   2000 — 2001

Experience
Ascension Health Information Services   November 2010 - Present
Ascension Health Information Services   August 1987 - November 2010
CSC  January 2005 - July 2010

Skills
Systems Engineering, Strategic Technology..., Active Directory, Disaster Recovery, System Administration, VMware, ITIL, Troubleshooting, Change Management, Data Center, Virtualization, Windows Server, IT Service Management, VMware ESX, Servers, DNS, SAN, DHCP, Storage Area Networks, Server Architecture, Windows, Group Policy, Asset Management, IT Asset Management, IT Management, Networking, Citrix, VMware Infrastructure, SharePoint, Operating Systems, Microsoft Technologies, Infrastructure, Hardware, Storage, System Deployment, Testing, SCCM, Hyper-V, Microsoft Exchange, IT Operations, vSphere, Security, HP, Firewalls, Windows XP

Education
University of Michigan-Flint   1985 — 1990
Computer Science

University of Michigan   1983 — 1985

Ainsworth High School   1979 — 1983
High School Diploma

Experience
Softek Solutions, Inc.   September 2010 - Present
Ascension Health Information Services   May 2008 - July 2010
KBIC   2010 - 2010
Contract Cleaning   October 1999 - May 2008
Cerner Corporation  April 2002 - March 2008
Gateway.com   October 1998 - April 2002
Kansas City Missouri Police Department  March 1994 - October 1998
U.S  March 1991 - December 1994

Skills
Project Management, Problem Solving, Healthcare Management, Healthcare Information..., Systems Analysis, Systems Engineering, Microsoft Technologies, Oracle SQL, Data Analysis, Database Design, Change Management, Risk Management, Operations Management, Account Management, Personnel Management, Personal Development, Personnel Selection, Business Analysis, Market Analysis, Crisis Communications, Strategic Communications, Resource Management, Resource Allocation, Clinical Decision..., Timely Decision Making, Problem Management, Team Building, Team Management, Cross-functional Team..., Department Budgeting, Mentoring Of Staff, Conflict Resolution, Public Speaking, Technical Presentations, Clinical Data Management, Cerner CCL, PowerChart, Clinical Reporting, Enterprise Architecture, Discern Rules, PowerInsight, Downtime Reduction, Contract Negotiation, Technical Documentation, Software Consulting, Process Consulting, Project Planning, Corrective Actions, Contract Management, Cerner

Education
University of Phoenix   2007 — 2009
MBA, Master of Business Administration / Healthcare Management

University of Phoenix   2005 — 2007
Bachelor of Science, Information Technology

USArmy Intelligence Interceptor Training School   2001 — 2001
Graduate, Military Intelligence Corps

Bishop Miege High School   1984 — 1988
Diploma, Business

Experience
GE Healthcare  August 2015 - Present
Allscripts  January 2010 - July 2015
Ascension Health Information Services   July 2006 - July 2009
Computer Sciences Corporation  1997 - 2006
CSC Healthcare Systems  1997 - 2006

Skills
EHR, Healthcare Information..., Program Management, Management, Project Management, Healthcare, HL7, HIPAA, Business Analysis, Vendor Management, Integration, EMR, RIS, PMP, Software Implementation, IT Management, Software Development, Clinical Research, Process Improvement, Hospitals, Requirements Analysis, Visio, Information Technology, PACS, Cerner, Consulting, Software Documentation, IT Strategy, SDLC, Disaster Recovery, Informatics, Leadership, Software Project..., Healthcare Consulting, Healthcare Management, Epic Systems

Education
Spring Arbor University   1995 — 1996
Bachelors, Management & Organizational Development

Experience
Ascension Health Information Services   January 2008 - Present

Skills
Healthcare Information..., Program Management, Business Process..., IT Management, IT Strategy, IT Operations, Change Management, Management Consulting, Customer Service, Customer Experience, Business Strategy, System Deployment, Business Analysis, Innovation, Integration, Leadership, Healthcare, Cross-functional Team..., SharePoint, Business Process, Enterprise Software, PMO, Process Improvement, Project Management, Disaster Recovery, Consulting, Vendor Management

Education
University of Oklahoma

Experience
Ascension Health Information Services   May 2012 - Present

Skills
Healthcare IT, EHR, EMR, Healthcare Information..., Informatics, Project Management, Process Improvement, Integration, Clinical Research, HL7

Education
University of Missouri-Columbia   1998 — 2000
Masters

Southern Illinois University, Carbondale   1993 — 1997
Bachelor of Science

Experience
Cook Children's Health Care System  May 2010 - Present
Ascension Health Information Services   December 2003 - May 2010
Ascension Health  December 2003 - May 2010
McKesson Provider Technologies  2001 - 2003

Skills
HIPAA, Healthcare, EHR, Healthcare Information..., EMR, Software Implementation, Healthcare Management, Radiology, Software Documentation, Nursing, Practice Management, Clinical Research, Healthcare Consulting, Program Management, Strategic Leadership, Managed Care, Pediatrics, HL7, Data Analysis, Process Improvement, Informatics, Meditech, Patient Safety, Revenue Cycle, Information Technology, Hospitals, Team Building, CPOE, Physicians, Access, Performance Improvement, Medicaid, Quality Improvement, IT Strategy, Health Information..., Critical Care, Epic Systems, Healthcare Industry, Integration, Medicare, Disaster Recovery, Strategic Planning, Cerner, Visio, Business Analysis, SharePoint, Ambulatory, IT Management, Health Information..., Medical Imaging

Education
University of Alabama at Birmingham   1996 — 1998
MS, Health Informatics

University of Alabama at Birmingham   1987 — 1991
BSN, Nursing

Experience
Sacred Heart Health System  August 2010 - Present
Ascension Health  2005 - August 2010
Ascension Health Information Services   2005 - August 2010
Sacred Heart Health System  1993 - 2005

Skills
Critical Care, Healthcare Information..., Healthcare, Hospitals, Healthcare Management, EMR, Inpatient, Nursing, Clinical Research, EHR, Patient Safety, Acute Care, ICU, ACLS, Ambulatory Care, HIPAA, Medical Terminology, Healthcare Consulting, Informatics, Meditech, CPOE, Physician Relations, Epic Systems, Quality Improvement, Ambulatory, Revenue Cycle, Health Information..., JCAHO

Education
Pensacola Junior College   1991 — 1993
Associate's degree, Registered Nursing/Registered Nurse

Pensacola Junior College   1991 — 1993
Associate, Nursing

Experience
Black Knight Financial Services  August 2012 - Present
Enterprise Integration  August 2011 - August 2012
Ascension Health Information Services   August 2010 - August 2011
Convergys  October 2008 - August 2010
Comcast  July 2006 - October 2008

Education
University of Florida   2001 — 2006
Bachelor of Science, Computer Engineering

Experience
Inova Health System  November 2011 - Present
Ascension Health Information Services   October 2010 - November 2011
SSM Health Care  March 2008 - October 2008
Sisters of Mercy Health System  October 2007 - March 2008

Skills
E-Learning, Criterion Referenced..., Captivate, Instructor-led Training, Photoshop, WordPress, Microsoft Office, Training, Instructional Design, Multimedia, EHR, Employee Training

Education
University of Illinois at Chicago   1990 — 1992
M.A.

Experience
The SSI Group, Inc.   May 2012 - Present
Pixallure Design, LLC   2011 - Present
iSymmetry  July 2011 - January 2012
HCTec  September 2010 - November 2010
Accision Health   January 2010 - April 2010
Ascension Health Information Services   May 2008 - April 2009
Cerner Corporation  December 2003 - January 2008
Accelerated Freight Group   March 2003 - November 2003
CPSI  2001 - 2003
C.H. Robinson Worldwide, Inc.   1998 - 2000

Skills
Cerner, EMR, Hospitals, HL7, Healthcare Information..., EHR, Software Implementation, CPOE, Healthcare, Software Documentation, Consulting, Health Information..., Meditech, Process Improvement, Visio, Epic Systems, Training, Healthcare Consulting, Healthcare Management, Integration, Testing, Healthcare Industry, PowerPlans, Software Project..., Revenue Cycle, Clinical Research, Management, Program Management, Ambulatory, HIPAA, Informatics, Nursing, Inpatient, PACS, Project Management, SurgiNet, Troubleshooting, HIT, Revenue Cycle Management, Radiology, Business Intelligence, Change Management, PeopleSoft, SDLC, Customer Service, Vendor Management, Enterprise Software, Leadership, Data Analysis, Resource Management

Education
University of Mobile   1990 — 1992
BSRN, Nursing

The University of Southern Mississippi   1983 — 1987
BS, Health and Safety Education; minor Community Health

Experience
Connecticut Children's Medical Center  December 2012 - Present
Ascension Health Information Services   November 2010 - January 2013
FUTURITY FIRST Insurance Group  June 2008 - October 2010
ING Financial Services (Kelly Services)   November 2006 - May 2008
Kelly Services  June 2006 - November 2006
Corporacion Americana de Desarrollo   August 2005 - January 2006
UNIVERSIDAD DE SAN MARTIN DE PORRES  2002 - 2005

Skills
Systems Analysis, Strategic Planning, Process Engineering, Customer Relations, Microsoft Office, Documentation, Process Improvement, Customer Service, Insurance, Team Building, Teamwork, Analysis, Coaching, Change Management, Negotiation, Business Analysis, Healthcare, Team Leadership, Administration, Problem Solving, Management Consulting, Mentoring, Research, Program Management, Windows, Policy, Payroll, Quality Assurance, Software Documentation, Epic Systems, Databases, Microsoft SQL Server, Leadership, Access, Project Planning, Training, Data Analysis, Troubleshooting, Management, Software Project..., MS Project, Testing, SQL, Requirements Gathering, Disaster Recovery, Security, Software Development, Healthcare Information..., Oracle, Visio

Education
Universidad de San Martín de Porres   2005 — 2006
Engineer's degree, Computer Science and Systems Engineering, Engineer

Universidad de San Martín de Porres   1999 — 2005
BS, Computer Science and Systems Engineering

Experience
Ascension Health Information Services   October 2011 - Present
STG INC  June 2010 - September 2011
DSCI  February 2007 - May 2010
GDIT  November 2005 - February 2007
Anteon  February 2005 - November 2005
Raytheon Technical Services Company  November 2003 - February 2005
Misys Healthcare Systems  July 2001 - March 2003
Microsoft  December 1999 - March 2001
Andersen Consulting  June 1999 - December 2000
Safeco  December 1997 - May 1999

Skills
Active Directory, Microsoft SQL Server, SharePoint, System Administration, Troubleshooting, Windows Server, Servers, Requirements Analysis, Program Management, Testing, Security, Unix, Integration, Networking, Software Documentation, Databases

Education
University of Phoenix   2001 — 2005
Masters

University of Arizona   1994 — 1997
Bachelor of Science (BS)

Experience
Ascension Information Services (AIS)   April 2015 - Present
Shabana's Collection   July 2011 - Present
Texas A&M Health Science Center  November 2011 - November 2013
Ascension Health Information Services   January 2007 - April 2010
ClearOrbit  June 2003 - December 2006

Skills
Software Project..., SQL, Software Development, SDLC, Requirements Analysis, Testing, Cerner Millenium..., Cerner CCL, PowerChart, iView, SurgiNet, Healthcare Information..., Software Implementation, Software Documentation

Education
Texas State University   2001 — 2003
Bachelor of Business Administration (B.B.A.), Computer Information Systems

Experience
Ascension Health Information Services   2005 - Present
Ascension Health  January 2001 - Present
St. Vincent's Health System   2004 - 2009
St. Vincent's Hospital   2001 - 2003
The BLR Agency   1999 - 2000
ADP  1990 - 1999
CARS-SUNGARD   1990 - 1990
Dunn-Rowan   1987 - 1990

Education
University of Florida   1980 — 1985

Experience
Ascension Health Information Services (AHIS)   October 2013 - September 2014
Ascension Health Information Services   August 2010 - October 2013
CSC  January 2005 - August 2010
US Army  March 1990 - March 1998

Skills
Healthcare Information..., Active Directory, ITIL, Service Desk, Vendor Management, Software Documentation

Education
Rose-Hulman Institute of Technology   1988 — 1990

Experience
Computer Science Corporation  2012 - Present
US Navy Reserves  2005 - 2015
The Computer Merchant  March 2012 - 2012
Ascension Health Information Services   June 2010 - November 2011
HP Enterprise Services  August 2008 - June 2010
EDS  February 2003 - August 2008

Education
Penn State University   2012 — 2016
Master’s Degree, Homeland Security (Geospatial Intel)

United States Naval War College   2012 — 2015
Master’s Degree, Military Strategic Studies, General

Southern Methodist University   2000 — 2003
Master of Science (M.S.), Telecommunications

Experience
Ascension Health Information Services   June 2010 - Present
Ascension Health Information Services   December 2007 - October 2010
CSC  2006 - 2008

Skills
HIPAA, Healthcare Information..., Service Delivery, PMP, IT Management, Disaster Recovery, Software Documentation, Vendor Management, Help Desk Support, Integration, IT Strategy, Process Improvement, ITIL, Information Technology

Education
University of Alabama in Huntsville   1977 — 1982
BS, Electrical Engineering

Experience
Ascension Health Information Services   July 2009 - Present
Beaufort Memorial Hospital  February 2004 - July 2009

Education
University of South Carolina-Columbia   1996 — 1999
Bachelor of Science (B.S.), Computer Information Systems (CIS)

Experience
Ascension Health Information Services   November 1988 - Present

Skills
Windows 7, Integration, Active Directory, Checkpoint, Juniper, Bluecoat, Healthcare Information..., Troubleshooting, Disaster Recovery, Network Engineering, Security, ITIL, VPN, CCNA, Network Administration, Cisco Certified, Virtualization, Servers, Data Center, Switches, Wireless, Networking, Firewalls, Juniper Technologies, Routers

Education
Trident Technical College   1981 — 1984
Associates, Electronic Engineering

Experience
Ascension Health Information Services   DirectorAscension Health Information ServicesSeptember 2010 - Present
Matrix Computer Systems LLC   1993 - 2000

Education
University of Michigan-Flint   2007 — 2009
MBA

University of Michigan-Flint
BS, Computer Science

Experience
Ascension Health Information Services   Project ManagerAscenion Health Information Services2006 - Present
Genesys Health System  1982 - Present
Genesys Regional Medical Center  January 1982 - March 2014

Skills
PMP, EHR, Healthcare Information..., Healthcare, Program Management, EMR, HIPAA, Hospitals, Process Improvement, Project Management, Performance Improvement, Operations Management, Change Management, Healthcare Management, Integration, Team Building, SDLC, Strategic Planning, Access, HL7, Software Documentation, Visio, Vendor Management, Informatics, IT Strategy, Leadership Development, Human Resources, Leadership

Education
University of Michigan-Flint   1981 — 1992
Bachelor of Science (B.S.), Computer Science

Experience
Eddy Senior Care/Pace   August 2015 - Present
Seton Health  June 1995 - July 2015
Seton Health System/Ascension Health   1995 - 2015
Ascension Health Information Services   January 1995 - September 2010
Seton Health / St. Mary's Hospital   1995 - 2006

Skills
Microsoft Office, Healthcare, Change Management, PMP, Problem Solving, Analysis, PowerPoint, Customer Service, Team Building, Team Leadership, Software Project..., Project Implementation, Program Management, Leadership, Project Management, Process Improvement, Hospitals, Visio, Non-profit Leadership

Education
University of Phoenix   2013 — 2016
In Process, Business Administration and Management, General, 3.95

Experience
Ascension Information Services  March 2000 - Present
Ascension Health Information Services   February 2008 - December 2010
Ascension Health Information Services   July 2005 - January 2008
St. John Health  March 2000 - January 2008
Mercy Health Services - St. Joseph Mercy Oakland   January 1991 - December 1999
Mercy Health Services - Mercy Information Systems   July 1990 - December 1991
St. Vincent Medical Center  July 1987 - June 1990

Skills
Healthcare IT, Strategic Planning, Program Management, Healthcare Information..., Contract Negotiation, EHR, EMR, Cerner, Ambulatory, Process Improvement, Healthcare, Hospitals, Healthcare Management, HIPAA, CPOE, Informatics, Leadership, Revenue Cycle, Project Management

Education
University of Michigan   1984 — 1986
Masters, Health Service Administration, Finance Concentration

Wayne State University   1977 — 1982
Bachelor of Science, Medical Technology

Experience
Ascension Health Information Services   July 2010 - Present

Skills
IT Management, Healthcare Information..., Vendor Management, IT Strategy, Disaster Recovery, Strategic Planning, IT Security Policies, Program Management, Integration, Change Management, Strategy, Process Improvement, Leadership, IT Operations, ERP, Cloud Computing, Project Management, IT Service Management, Enterprise Software, HIPAA, Security, Consulting, Informatics, Information Technology, Management, PMP, Cross-functional Team..., Software Documentation, Project Portfolio..., EHR, ITIL, SDLC, SharePoint, PMO, Data Center

Education
University of Maryland University College   1999 — 2002
MS, Technology Management

University of Maryland University College   1989 — 1991
BS, Information Management

University of Maryland College Park   1982 — 1987
BGS, Meteorology

Experience
Evident Health  May 2009 - Present
CSC  November 2004 - December 2008
CSC  October 2004 - November 2004
Ascension Health Information Services   December 2002 - November 2003
Providence Hospital, Mobile, AL   September 1999 - November 2002

Skills
Hospitals, Software Documentation, Cross-functional Team..., Healthcare

Education
University of South Alabama   1974 — 1978
BS Biology, Biology, Chemistry

Experience
Ascension Health Information Services   November 2010 - Present
CSC  January 2005 - November 2010
Michigan Air National Guard  1996 - 2008

Skills
Switches, System Deployment, Troubleshooting, VPN, Active Directory, Security, Data Center, Routers, Servers, Disaster Recovery, Cisco Technologies, Network Administration, Cisco IOS, Firewalls, WAN, Network Security, DNS

Education
Oakland Community College

Experience
e4-Services, LLC   April 2013 - Present
CHIME  2009 - 2014
ALHIMSS   2005 - 2014
St. Mary's Health System   August 2011 - February 2013
University of South Alabama Health System  July 2010 - June 2011
Ascension Health Information Services   2005 - June 2010
Daughters of Charity Health System  1999 - 2004

Skills
EHR, EMR, Healthcare, Healthcare Information..., HIPAA, Informatics, Radiology, Health Information..., Leadership, HL7, Epic Systems, Clinical Research, Practice Management, Revenue Cycle, Process Improvement, Hospitals, CPOE, Strategic Planning, Health Information..., Healthcare Consulting, Healthcare Management, Cerner, Patient Safety, Healthcare Industry, Physicians, Meditech, Inpatient, Medicaid, Software Documentation, Medical Imaging, Medical Records, HIT, Managed Care, Medical Coding, Ambulatory, Management, Ambulatory Care, Medical Technology, ICD-10, Nursing, Change Management, Strategy, Management Consulting, Quality Improvement, PACS, Information Technology, Revenue Cycle Management, Physician Relations, Medicare, Software Implementation

Education
University of Mississippi Medical Center   1975 — 1976
B.S., Health Information Management

Experience
Ascension Health Information Services   2010 - Present
HP  2008 - 2009
EDS, an HP Company  2007 - 2009
EDS  1989 - 2007
CSC (Computer Sciences Corporation)   1985 - 1989

Skills
IT Strategy, ITIL, Configuration Management, Incident Management, DB2, SQL, SDLC, IT Outsourcing, SharePoint, IT Service Management, Program Management, Active Directory, Visio, Databases, Requirements Analysis, Disaster Recovery, Software Documentation, Oracle

Education
Spring Garden College   1982 — 1985
BS, Computer Science

Spring Garden College   1980 — 1982
AS, Electrical Engineering

Experience
St. Vincent's Health System   February 2010 - July 2013
Ascension Health Information Services   May 2006 - February 2010
St. Mary's Medical Center   February 1982 - October 2003

Skills
Management, Software Documentation, Healthcare, Customer Service, Supply Chain, Leadership, Cross-functional Team..., Project Management, Budgets, Microsoft Office, Servers, Team Building, Security, Process Improvement, Coaching, Strategic Planning, Organizational..., Operations Management, Change Management, Telecommunications, Data Analysis, Business Process..., Financial Reporting, Business Analysis, Nonprofits, Program Management, Quality Assurance, Microsoft Excel, Integration, Vendor Management, IT Management, Troubleshooting, Leadership Development, Access, Team Leadership, Visio, Analysis, HIPAA, Healthcare Information...

Education
University of Evansville
BS, Liberal Studies

Experience
Fruition Partners  January 2013 - Present
Ascension Health Information Services   September 2010 - January 2013
Electronic Data Systems  November 2005 - March 2010
EDS  July 1997 - November 2005
EDS  January 1991 - July 1997
Electronic Data Systems  February 1985 - January 1991

Skills
Hardware, Risk Management, IT Service Management, Quality Assurance, ITIL, Data Center, Service Delivery, PMP, IT Management, Project Planning, Requirements Analysis, Integration, Disaster Recovery, Program Management, PMO, Troubleshooting, Vendor Management, Leadership, Servers, Security, Information Technology, SharePoint, Databases, Management, System Administration, Network Administration, Networking, IT Operations, Software Documentation, Incident Management

Education
University of Michigan-Flint
Business Administration

Experience
Ascension Health  August 2011 - Present
Ascension Health Information Services   June 2010 - August 2011
CSC  February 2005 - June 2010

Education
University of Phoenix

Experience
Ascension Health Information Services  

Skills
Healthcare Information..., EMR, EHR, Informatics, HL7, Revenue Cycle, Healthcare Management, Healthcare Consulting, Managed Care, HIPAA, Hospitals, Healthcare Industry, Epic Systems, Software Implementation, Healthcare

Education
Trident Technical College   2014 — 2015
Continuing Education, Coding Specialist Program

University of North Carolina at Greensboro   1979 — 1981
BS, Business Administration

Forrest Sherman High School, Naples, Italy

Experience
Ascension Health Information Services   June 2010 - Present
CSC  September 2003 - June 2010
Ascension Health  August 1973 - September 2003

Skills
Systems Analysis, EHR, Healthcare Information..., DTS, SSIS, SSRS, Visual Studio, C#, Microsoft SQL Server

Education
University of Maryland Baltimore County
Information Systems Management

Experience
Ascension Health Information Services   September 2010 - Present
GlaxoSmithKline  February 2008 - September 2010
DocuSys  March 2005 - February 2008

Skills
Healthcare Information..., EHR, Healthcare, Process Improvement, Software Documentation, Hospitals, EMR, HIPAA, Software Implementation, Informatics, Team Building, Integration, Healthcare Management, Cross-functional Team..., Strategic Planning, Nursing, Healthcare Consulting, HL7, Revenue Cycle, Healthcare Industry, Project Management

Education
University of South Alabama   2003 — 2005
BS, Education

Experience
Ascension Health Information Services   April 2010 - Present

Skills
Windows Server, Disaster Recovery, Healthcare Information..., VMware, Active Directory, IT Management, Troubleshooting, Data Center, Servers, Project Management

Education
University of Phoenix   2009 — 2010
Master of Information Systems, Management Information Systems, General, 3.9/4.0

University of Phoenix   2007 — 2009
Bachelor of Science in Information Technology / Multimedia and Visual Communications, Information Technology, 3.96/4.0

Experience
Ascension Health Information Services   September 2010 - Present
Affiliated Computer Services  January 2003 - May 2010
Ingram Micro  October 1992 - December 2002

Skills
VPN, Network Engineering, Cisco Technologies, Firewalls, Servers, VoIP, Security, Cisco Wireless, Troubleshooting, ITIL, Active Directory, WAN, VMware, Group Policy, Routing, Routers, Networking, Switches

Education
State University of New York College at Buffalo
BSed, secondary education

Experience
Ascension Health Information Services   August 2006 - Present

Skills
Cerner, EMR, Healthcare Information..., EHR, HIPAA, Hospitals, Informatics, Inpatient, Healthcare Management, Software Implementation, Nursing, Medical Terminology, Quality Improvement, Health Information..., Healthcare, CPOE, Process Improvement, Ambulatory, Epic Systems, PACS, Software Documentation, Acute Care, Managed Care, Meditech, HL7, Healthcare Consulting, Visio, Patient Safety, Critical Care, Revenue Cycle, Physician Relations, Ambulatory Care, Healthcare Industry, Medicare, Health Information..., Utilization Management, Clinical Research, IV, Medical Billing, JCAHO, Physicians, Medicaid, Citrix, Revenue Cycle Management, CPT, Crystal Reports, Medical Records, Practice Management, ICU, Radiology

Education
Texas State University-San Marcos
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator

Experience
Dearborn County Hospitals   September 2014 - Present
Norton Healthcare  September 2012 - April 2013
Ascension Health Information Services   January 2012 - August 2012
Norton Healthcare  June 2007 - October 2010

Skills
Nursing, Pediatric Nursing, Patient Safety, Healthcare, Clinical Research, Healthcare Management, HIPAA, Hospitals, Ambulatory, Informatics, EHR, EMR, Healthcare Information..., Meaningful Use, Knowledge Sharing, Transparency, Change Management, Process Improvement, Solution Implementation, Troubleshooting, Optimization, Customer Service, Meditech, Super User Meditech, CPOE, Allscripts Enterprise..., Allscripts Professional, Allscripts Professional..., Provider Education, Provider/End User Elbow..., End User Training, End-user manuals, Follow My Health..., FMH Form Creation, Sharepoint Form Creation, Visio

Education
Northern Kentucky University   2010 — 2013
Master's degree, Health Informatics

University of Louisville   2004 — 2007
Bachelor's degree, Registered Nursing/Registered Nurse

Sullivan University   1999 — 2001
Associate of Science (A.S.), Computer Programming/Internet Programming

Lorain Southview High School
H.S. Diploma

Experience
Indiana University Health  August 2013 - Present
Ascension Health Information Services   August 2011 - August 2013
Indiana University  March 2010 - July 2011
Surgery Center Plus   August 2009 - March 2010
Carle Foundation Hospital  June 2008 - July 2009

Skills
Nursing, HIPAA, Clinical Research, Acute Care, Clinical Decision..., Medical Terminology, Health Education, Informatics, EMR, EMR Training, EHR, Ambulatory Care, Ambulatory, GoLive, Patient Safety, Physicians, Healthcare Information...

Education
Indiana University   2010 — 2011
Graduate Certificate, Clinical Informatics

University of Illinois at Urbana-Champaign   2004 — 2008
Bachelor of Science in Nursing