BlueCross BlueShield of SC
Industry: Insurance company
DescriptionBlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. BlueCross serves 21.5 million people through private business and government contracts. CEO: David S. Pankau (1 Aug 2010–) Headquarters: Columbia, South Carolina, United States Founder: South Carolina Hospital Service Plan Number of employees: 11,000 Founded: 1950 Subsidiaries: BlueChoice HealthPlan of South Carolina, Inc.,
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BlueCross BlueShield of SC Employees
Navicent Health March 2011 - April 2015
BlueCross BlueShield of SC June 2008 - January 2010
Skills
HIPAA, Healthcare, Healthcare Management, Medicare, Healthcare Information..., EMR, Hospitals, Managed Care, Nursing, EHR, Cerner, Medical Terminology, Medical Billing, Medical Coding, ICD-9, CPT, Inpatient, BLS, Acute Care, Clinical Research, Patient Safety, Leadership
Education
Regis University 2003 — 2005
MBA, Health Administration
Macon State College 1997 — 1999
BS, Health Services Administration
Macon State College 1991 — 1993
AD, Nursing
Horry-Georgetown Technical College 1988 — 1988
SC Certified Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)
Socastee High School 1982 — 1983
General Studies
Scecina Memorial High School 1979 — 1982
General Studies
St Simon Elementary 1974 — 1979
General Studies
Aflac May 2015 - Present
BlueCross BlueShield of SC March 2011 - May 2015
BlueCross BlueShield of SC August 2009 - March 2011
CEDAR Document Technologies July 2004 - February 2009
Skills
Public Speaking, Healthcare Information..., IT Infrastructure..., Team Leadership, Communication, Customer Relations, Consulting, Software Project..., Strategic Planning, Healthcare Compliance, Analysis, Leadership, SharePoint, Business Analysis, PMO, Testing, Software Documentation, Microsoft Office, Project Planning, Program Management, Customer Service, Business Requirements, Quality Assurance, Agile Project Management, SDLC, Vendor Management, Six Sigma, Windows, Microsoft Excel, Outsourcing, CMMI, Quality Center, System Deployment, Change Management, CRM, Microsoft Project, Healthcare, Requirements Analysis, Project Management, Requirements Gathering, MS Project, Waterfall, Process Improvement, PMP, Deployment, Visio, Management, Business Process..., Integration
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2004
BA, Marketing & Management
House of Brick Technologies July 2015 - Present
DataMusings LLC March 2015 - Present
CompuGroup Medical USA March 2014 - April 2015
BlueCross BlueShield of SC November 2003 - March 2014
South Carolina Dept of Natural Resource April 1998 - November 2003
SCT September 1996 - February 1998
Skills
Databases, Microsoft SQL Server, Oracle, Database Design, Troubleshooting, PostgreSQL, Database Administration, Performance Tuning, Security, DB2, Disaster Recovery, SQL, DB2 LUW, Data Modeling, SQL Tuning, Analysis, Project Management, Windows Server, ITIL, IT Audit, Stored Procedures, SSIS, AIX, SSRS, SDLC, Program Management, SQL Server 2000-2008, Python
Education
Oracle University 2013 — 2013
Oracle Database 11g Performance Tuning Ed 2, Performance Tuning
University of South Carolina-Columbia 1983 — 1987
BS, Chemical Engineering
Oracle University
Oracle Database 11g RAC Administration Ed 1
Microstaff IT, a Microsoft Gold Certified Partner in Learning Solutions
Course 6231: Maintaining a Microsoft SQL Server 2008 R2 Database
Furman University
Information Technology Management Certification, Management of Information Technology
Accenture January 2012 - Present
BlueCross BlueShield of SC December 2007 - December 2011
First Citizens Bank, Raleigh, NC November 2006 - November 2007
The South Financial Group 2000 - 2006
Fleet Mortgage Group 1992 - 2000
Skills
SDLC, Business Analysis, Vendor Management, Software Project..., Process Improvement, Project Management, SharePoint, Visio, PMO, Risk Management, Disaster Recovery, Program Management, IT Management, Integration, Software Development, User Acceptance Testing, Management, Security, Project Portfolio..., Change Management, Team Leadership, Strategy, Requirements Gathering, Quality Assurance, Software Documentation, IT Strategy, Project Delivery, Requirements Analysis, Resource Management, MS Project, Information Technology, Business Process, Business Intelligence, Business Process..., Enterprise Architecture, Systems Analysis, Governance, Agile Methodologies, Business Requirements, Agile Project Management, IT Service Management, Data Warehousing, Waterfall, Outsourcing, ERP, Testing, Software Implementation
Education
Francis Marion University 1985 — 1990
BS Mathematics, Mathematics, Technical/Business Writing Minor
Horry-Georgetown Technical College
Computer Programming, Computer Programming, Specific Applications
CSC October 2013 - Present
Kershaw County School District May 2012 - October 2013
Boot I.T. PC Consulting & Repairs February 2003 - May 2013
Advantage Technical Resourcing January 2011 - May 2012
WAVSYS August 2010 - January 2011
UPS November 2009 - May 2010
Pace Global Energy Services March 2008 - October 2009
BlueCross BlueShield of SC September 2007 - November 2007
BlueCross BlueShield of SC November 2002 - September 2007
US Army March 1998 - April 2006
Skills
Computer Repair, HP Certified..., Website Development, Automotive Repair, Microsoft Excel, Troubleshooting, Process Improvement, Visio, Networking, System Deployment, Wireless Networking, Computer Hardware, Vendor Management, Microsoft Office, Project Management, Programming, Group Policy, Active Directory, Customer Service, Analysis, Windows 7, Technical Support, Operating Systems, Software Installation, Laptops, Help Desk Support, Servers, DHCP, Routers, Windows, Printers, Software Documentation, Windows Server, Windows XP, Databases, Testing, Hardware, Information Technology, System Administration, Training, Wireless, Leadership, Access, CompTIA, Data Analysis, Virtualization, Outlook, A Certified, Desktop Computers, Norton Ghost
Education
Limestone College 2013 — 2015
Bachelor of Science (BS), Internet Management/Web Development
Midlands Technical College 2004 — 2012
Associates in Computer Technology, Internet Programming, 3.96
Eau Claire High School 1995 — 1999
Diploma, High School
Grantham University
Master’s Degree, Information Technology
BlueCross BlueShield of SC May 2007 - Present
Timely Expressions, LLC May 2005 - Present
Crossroads Counseling Center August 2011 - June 2013
Procter & Gamble July 2007 - December 2010
Palmetto GBA March 2005 - May 2007
Skills
Microsoft Office, Customer Service, PeopleSoft, Outlook, Quality Assurance, Policy, Microsoft Excel, Visio, Windows, XP, Office Management, Medical Coding, Medical Terminology, MediSoft Systems, Compu Systems, Office Hours Systems, Management, Event Planning, Adobe Acrobat, Windows XP Pro, Insurance, Training, Leadership, Marketing, Microsoft Word, Team Building, Process Improvement, Program Management
Education
Lander University 1996 — 2001
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Independent Work May 2015 - Present
AMCOL Systems, Inc. November 2014 - Present
Tyrula LLC October 2014 - January 2015
Blue Cross and Blue Shield of Louisiana March 2014 - July 2014
Verisk Health November 2013 - January 2014
BlueCross BlueShield of SC May 2011 - November 2013
BlueCross BlueShield of SC October 2009 - May 2011
BlueCross BlueShield of SC July 2003 - October 2009
BlueCross BlueShield of SC June 2002 - July 2003
US Army February 2001 - February 2002
Skills
Health Insurance, Process Improvement, Vendor Management, Systems Analysis, @Risk, Leadership, Policy Writing, CMS, Project Oversight, RAPS, Vendor Relationships, Training, Employee Benefits, SQL, medicare advantage, EDS, Encounter Data, STAR Ratings, Risk Adjustment, Vendor Audit, HEDIS, Procedure Creation, Change Management, Microsoft SQL Server, Risk Optimization, Directing, Edge Server, Software Documentation, Analysis, Medicare, Quality Assurance, Cross-functional Team..., Project Management, TCPI (Transforming...
Education
Webster University 2008 — 2010
Masters, Information Technology Management
Lander University 1996 — 2000
B.A, Visual Arts; Computer Graphics / Design
Capgemini June 2013 - June 2015
BMC Software February 2012 - June 2013
AMD March 2010 - February 2012
Surgient (acquired by Dell) November 2007 - March 2010
Dell - Information Technology November 2006 - November 2007
Palmetto GBA August 2005 - November 2006
Bank of America (Consultant) March 2005 - August 2005
Fidelity Investments (Consultant) November 2004 - March 2005
BlueCross BlueShield of SC March 1998 - October 2004
Skills
Program Management, Vendor Management, Business Analysis, PMP, Requirements Analysis, PMO, SDLC, Software Project..., Requirements Gathering, Process Improvement, Project Management, Business Intelligence, Project Portfolio..., ITIL, Data Warehousing, MS Project, Change Management, Business Process..., Visio, Cross-functional Team..., Virtualization, Cloud Computing, IT Management, Enterprise Software, Management, Product Management, Professional Services, Data Center, Project Planning, Telecommunications, Leadership, IT Service Management, IT Operations, IT Strategy, Information Technology, Enterprise Architecture, Integration, Analytics, SaaS
Education
Furman University
IMIT Project Management, Information Management & Technology
University of Arkansas at Fayetteville
Bachelor of Science, Marketing
Florida State University October 2013 - Present
University of South Carolina August 2012 - September 2013
BlueCross BlueShield of SC October 2011 - September 2013
Global Spectrum- Colonial Life Arena August 2012 - May 2013
Verizon Wireless February 2011 - October 2011
AppleOne December 2009 - February 2011
Moe's Southwest Grill December 2007 - January 2010
Liberty University August 2005 - May 2009
Orlando Magic May 2008 - August 2008
Lynchburg Hillcats 2007 - 2008
Skills
Sports Management, Time Management, Sales, Ticket Sales, Data Entry, Archtics, Athletics, Event Management, Customer Service, Sports, Paciolan
Education
Liberty University 2015 — 2015
Graduate Certificate, Marketing
Liberty University 2012 — 2014
Master of Science, Sports Management; Sports Administration concentration
Liberty University 2005 — 2010
Bachelor of Science (B.S.), Sport Management; Psychology minor
PwC October 2014 - Present
Blue Cross Blue Shield of SC March 2012 - October 2014
Taking Care Biz, LLC March 2014 - 2014
BlueCross BlueShield of SC October 2005 - March 2012
Skills
Typing, Organizing, Management, Testing, Customer Service, Outlook, Insurance, Team Building, Microsoft Word, Microsoft Excel, Research, Microsoft Office, Access, Public Speaking, Health Insurance, Instructor-led Training, Training, HIPAA, Medicare Part D, Process Improvement, Modeling, Fashion Photography, Team Leadership, Change Management, Social Networking, Staff Development, Strategic Planning, Telephone Skills, Policy, Project Management, Data Entry, PowerPoint, Leadership
Education
Webster University 2013 — 2015
Master of Arts (MA), Management and Leadership
Kaplan University 2007 — 2011
Bachelor of Arts (B.A.), Business Administration Nov 2011
Eau Claire High School 1994 — 1998
High School Diploma, Advanced H.S. Academics
Florida State College at Jacksonville July 2014 - Present
BlueCross BlueShield of SC July 2012 - September 2013
Blue Cross Blue Shield of South Carolina September 2010 - August 2012
Florida State College at Jacksonville November 2009 - June 2010
Bacardi June 2008 - August 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Access, Microsoft Word, PowerPoint, Budget, Event Management, Social Media, Project Management, Project Planning, Public Relations, Software Documentation, Advertising, Negotiation
Education
Florida Community College at Jacksonville 2010 — 2017
Bachelor's Degree
Florida Agricultural and Mechanical University 2007 — 2009
Biology
State of South Carolina February 2000 - Present
BlueCross BlueShield of SC 1997 - 2000
Skills
Systems Analysis, Software Documentation, COBOL, Requirements Analysis, Access, Business Analysis, SQL, Information Technology, Visual Basic, Process Improvement, Data Analysis, Business Intelligence, Software Development, Microsoft Office, Databases, Database Design, MS Project, SDLC, Requirements Gathering, Testing, Integration, DB2, Crystal Reports, Microsoft SQL Server, Analysis, System Administration, Business Process, IT Management, Troubleshooting, Project Management, HTML, JCL, Software Project..., Security, Business Requirements, Java, Web Applications, TSO, Networking, Data Warehousing, Management, IT Strategy, Business Objects, Windows, Enterprise Architecture, Technical Support
Education
Walden University 2000 — 2004
Doctor of Philosophy (Ph.D.), Information Technology
Webster University 1998 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General
Francis Marion University 1992 — 1997
Bachelor of Business Administration (B.B.A.), COMPUTER INFORMATION SYSTEMS MANAGEMENT
Lake City High School 1989 — 1992
High School Diploma
Uber June 2015 - Present
OnTrac December 2014 - June 2015
State Farm August 2013 - December 2014
State Farm 2013 - 2013
KBR, Inc. October 2009 - November 2011
KBR, Inc. October 2008 - October 2009
BlueCross BlueShield of SC January 2007 - April 2008
United States Air Force March 2005 - September 2006
United States Air Force April 2001 - March 2005
United States Air Force October 1996 - April 2001
Skills
Air Force, Medical Information..., Customer Service..., Operations Coordination, Medical Billing, Healthcare Management, Customer Service, Microsoft Excel, Microsoft Word, Supervisory Skills, Microsoft Office
Education
Grantham University 2011 — 2014
Bachelor's of Science, Health/Health Care Administration/Management
Kaplan University 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Medical Insurance Specialist/Medical Biller
North Hardin High School 1992 — 1996
Babson Capital Management January 2014 - Present
Rimkus Consulting Group April 2011 - January 2014
The Reynolds and Reynolds Company January 2009 - April 2011
BlueCross BlueShield of SC May 2004 - December 2008
Skills
ASP.NET, AJAX, jQuery, T-SQL, C# 2.0, C# 4.0, VB.NET, JavaScript, VBA, XSLT, HTML, XML
Education
Limestone College
Bachelor of Science (BS), Computer Science
Ridge View High School 1996 — 2000
Palmetto State Armory April 2013 - Present
BlueCross BlueShield of SC June 2010 - May 2012
Komatsu 2004 - 2010
Skills
Succession Planning, Project Management, HRIS, Human Resources, Microsoft Office, Employee Benefits, Process Improvement, Microsoft Excel, Deferred Compensation, Benefits Administration, Team Building, Management, Strategic Planning, Change Management, Customer Service, Recruiting
Education
King's College 1985 — 1986
Business/Retail
Clarion Hotel Downtown Columbia October 2013 - Present
The Holiday Inn & Suites Columbia-Airport May 2013 - October 2013
Medical Services of America June 2010 - January 2013
BlueCross BlueShield of SC September 2008 - January 2010
Skills
Customer Service, Microsoft Excel, Data Entry, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Public Speaking, Event Planning, Customer Satisfaction, Administrative..., Sales, Siebel, Brightree, Mestamed Operating..., Quickbooks, Blue, Call Centers, Insurance, Leadership, Management, Marketing, Medicare, Social Media, Social Networking, Team Building, Training
Education
Francis Marion University 2007 — 2008
Midlands Technical College 2005 — 2006
Cyberwoven September 2009 - Present
BlueCross BlueShield of SC August 2004 - August 2009
BMW Manufacturing January 2004 - August 2004
Clariant March 2003 - August 2003
CoLinx, LLC January 2000 - May 2002
Skills
Project Management, Process Improvement, Strategic Planning, Business Analysis, Cross-functional Team..., Marketing Strategy, Account Management, Project Planning, Leadership, Marketing, Program Management, Strategy, Vendor Management, Public Relations, Competitive Analysis, CRM, Marketing Communications, Social Media, Management, Start-ups, Advertising, Social Media Marketing, Email Marketing, Digital Marketing, Analytics
Education
Harvard Business School 2009 — 2009
High Potentials Leadership Program
University of South Carolina - Darla Moore School of Business 2002 — 2004
IMBA
Furman University 1995 — 1999
BA, Political Science and Government
Meridian Technologies July 2014 - April 2015
Steritech May 2012 - July 2014
Lowe's Home Improvement July 2011 - May 2012
Lowe's Home Improvement August 2005 - July 2011
BlueCross BlueShield of SC May 1999 - April 2005
Sprint, DST, Yellow Freight, Payless Cashways, Commerce Bank March 1995 - May 1999
United States Marine Corps November 1988 - March 1995
Skills
Microsoft Office, PMP, PMBOK, COBOL, CICS, JCL, ADABAS, Natural, MS Project, Project Planning, SharePoint, Offshore Project..., Enterprise Mobility, Team Building, Full SDLC, Contract Negotiation, Mobile, Mobile Solutions, Project Management, Solutions Marketing, SDLC, Software Project..., PMO, Change Management, Leadership, Agile Methodologies, Quality Assurance, Management, Strategy, Mobile Devices, Program Management, Cross-functional Team..., Microsoft Project
Education
Furman University 2000 — 2001
Certificate in Project Management, Project Management
USMC Computer Science School - Quantico, VA 1988 — 1988
COBOL, JCL
Gilding the Lily January 1990 - Present
BlueCross BlueShield of SC 1999 - 2006
Skills
Floral Design, Weddings, Flowers, Garden, Event Planning, Event Management, Fundraising, Social Networking, Corporate Events, Nonprofits
Education
Medical University of South Carolina
BS, Health Administration/Health Science
BlueCross BlueShield of South Carolina August 1997 - Present
BlueCross BlueShield of SC May 1996 - August 1997
BlueCross BlueShield of SC May 1989 - May 1996
Skills
Project Management, Strategic Planning, Team Building, Change Management, Microsoft Office, Budgets, Risk Management, Team Leadership, Business Analysis, Coaching, Team Management, Workforce Management, Time Management, Operations Management, Training Delivery, Instructor-led Training, DB2, Continuous Improvement, Internal Controls, Policy Analysis, HR Policies, HIPAA, Teamwork, Leadership, Training, Customer Service, Process Improvement, Management, Call Centers, Access, Leadership Development, Public Speaking, Outlook, Microsoft Word
Education
Strayer University 2003 — 2007
Master of Business Administration, Human Resource Management
Webster University 1999 — 2000
Master of Arts, Human Resource Development
Francis Marion University 1982 — 1987
Bachelor of Science (B.S.), Biology with a minor in Chemistry
Hannah Pamplico High 1979 — 1982
High School Diploma, Honor Graduate
BlueCross BlueShield of South Carolina February 2014 - Present
BlueCross BlueShield of SC January 2006 - November 2012
BlueCross BlueShield of South Carolina January 2000 - January 2006
BlueCross BlueShield of South Carolina March 1999 - January 2000
BlueCross BlueShield of South Carolina April 1998 - March 1999
BlueCross BlueShield of South Carolina January 1993 - April 1998
BlueCross BlueShield of South Carolina July 1992 - January 1993
Skills
Team Building, Healthcare, Process Improvement, Customer Service, Coaching, Project Management, Leadership Development, Leadership, Cross-functional Team..., Program Management, Budgets, Change Management, Training, Microsoft Office, Contract Negotiation, Management, New Business Development, Account Management, Team Leadership, Business Analysis, Organizational..., Health Insurance, Business Process..., Strategic Planning, Microsoft Excel, Analysis, HIPAA, Call Centers, Insurance, Managed Care, Requirements Analysis, Medicare, Data Analysis, Requirements Gathering, Outlook, Claim, Public Speaking, Testing, Policy, Strategy
Education
Francis Marion University 1992 — 1997
Bachelor of Science (B.S.), Biology
Centene Corporation June 2014 - Present
BlueCross BlueShield of SC January 2011 - June 2014
Greenberg Traurig, LLP September 2009 - August 2010
Blank Rome LLP October 2006 - September 2009
South Carolina Office of Human Resources October 2004 - December 2006
South Carolina Senate August 1997 - October 2004
Skills
Human Resources, Employee Relations, Employee Engagement, Employment Law, Employment Law..., Training, Mediation, Arbitration, Negotiation, Compliance, Project Management, Team Leadership, Team Management, Employee Benefits, Benefits Administration, Workers Compensation, ADA compliance, FMLA, Sarbanes-Oxley, OSHA, Constitutional Law, Communication, Conflict Resolution, ADR, Change Management, Department..., Labor Relations, Professional..., Personnel Management, HRIS, Performance Management, Talent Management, HR Policies, Interviews, Organizational..., PeopleSoft, Leadership Development, FLSA, Coaching, Employee Recognition, New Hire Orientations, Government, Employee Handbooks, Legal Compliance, Legal Writing, EEOC, Policy, Job Descriptions, College Recruiting
Education
Georgetown University
Legal Studies, General
University of South Carolina-Columbia
Political Science and Government
Villanova University
Human Resources Management/Personnel Administration, General
BlueCross BlueShield of South Carolina March 2015 - Present
H&R Block January 2014 - Present
BlueCross BlueShield of South Carolina November 2013 - February 2015
BlueCross BlueShield of SC January 2009 - November 2013
H&R Block November 2012 - April 2013
BlueCross BlueShield of SC July 2006 - January 2009
Palmetto GBA March 2005 - July 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Quality Control, Typing, Outlook, Mathematics, Telephone Manner, Reading, HIPAA, Call Monitoring, Fast Learner, Claim, Insurance, Call Center, Microsoft Office, Health Insurance, Teamwork, Tax Preparation, Personal Income Tax..., Flexibility, Overtime, Quality Assurance, Quality Auditing, Accounting, Employee Benefits, PeopleSoft, Data Entry, Time Management, Customer Satisfaction, Tax, Critical Thinking, Windows, Windows 7, Team Building, Access
Education
South University 2010 — 2012
Master of Business Administration (MBA), Accounting
Limestone College 2006 — 2007
Bachelor's degree, Business Administration and Management, General
Midlands Technical College 2005 — 2006
none, Business Management
Irmo High School 1996 — 2000
BlueCross BlueShield of SC January 2008 - Present
The South Financial Group 2001 - 2008
US Army Reserves 359th Signal Brigade September 1995 - September 2001
Skills
JCL, TSO, VSAM, CICS, Easytrieve, COBOL, IMS DB/DC, IBM Mainframe, Software Documentation, DB2, Databases, Testing, WebSphere MQ, Customer Service, Mainframe, SDLC, Production Support
Education
Furman University 2015 — 2015
Certificate in Systems Analysis, Systems Engineering
Benedict College 1996 — 2000
BS, Computer Science
US Army Computer Science School 1997 — 1997
Certificate, Information System Operator Analyst
Medical University of South Carolina October 2014 - Present
Medical University of South Carolina May 2011 - October 2014
University of South Carolina August 2010 - May 2011
BlueCross BlueShield of SC September 2009 - May 2010
University of South Carolina July 2008 - August 2009
Skills
Clinical Research, Clinical Study Design, Cancer, Epidemiology, Research, Biostatistics, Microsoft Excel, Statistics, Clinical Trials, SPSS, Event Planning, Public Health, SAS, Program Evaluation, Data Analysis, Stata, Customer Service, Microsoft Office, Healthcare Information..., Leadership
Education
University of South Carolina-Columbia 2009 — 2014
MSPH, Epidemiology
Longwood University 2005 — 2007
BS, Psychology
AgFirst Farm Credit Bank March 2014 - Present
BlueCross BlueShield of SC October 2011 - March 2014
Cutler Consulting Inc January 2008 - February 2012
First Citizens Bank November 2004 - November 2007
Washington Mutual February 2003 - October 2004
Fleet Mortgage Group August 1997 - March 2001
Skills
Mortgage Banking, Risk Management, Mortgage Lending, Loans, Vendor Management, Visio, Loan Origination, Secondary Mortgage..., Business Analysis, Process Improvement, Training, Product Development, Correspondent Banking, Capital Markets, Interest Rate Risk..., Portfolio Management, Executive Management, Finance, Analysis
Education
Furman University 1976 — 1980
BS, Computer Science/Mathematics
BlueCross BlueShield of SC January 2001 - Present
Colonial Life and Accident Ins. Co. March 1984 - December 2000
Skills
Forecasting, Program Management, SAS, Management, Financial Analysis, Insurance, Business Analysis, Life Insurance, Actuarial Science, Employee Benefits, Data Warehousing, Medicare, Analysis, Finance, Health Insurance, Leadership
Education
Georgia State University 1978 — 1983
Bachelor of Science (BS), Mathematics
The Vitamin Shoppe October 2013 - Present
Detention Center September 2013 - October 2013
BlueCross BlueShield of SC January 2013 - September 2013
GameStop October 2012 - January 2013
Journeys October 2011 - October 2012
Best Buy 2010 - 2011
Skills
Professionalism, Leadership, Management, Creativity Skills, Accountability, Trust Building, Organization, Communication, Teamwork, Delegation, Time Management, Client Retention, Team Building, Sales, Technological..., Cultural Diversity, Customer Service, Coaching, Loss Prevention, Inventory Management, Merchandising, Retail, Retail Sales, Inventory Control, Visual Merchandising, Customer Satisfaction, Profit, Store Management, Data Entry, New Store Openings
Education
Francis Marion University 2007 — 2014
Bachelor's Degree, Political Science, 3.07
Francis Marion University
Bank of America April 2014 - Present
TEKsystems onsite at Bank of America August 2013 - April 2014
Bank of America (TEKSystems) March 2011 - March 2013
BlueCross BlueShield of SC September 2008 - May 2011
BlueCross BlueShield of SC June 2002 - September 2008
BlueCross BlueShield of South Carolina June 2002 - September 2003
MCG July 2000 - May 2002
Medical College of Georgia March 1995 - July 2000
Skills
Requirements Gathering, User Acceptance Testing, Technical Liaison, Business Requirements, Testing, Healthcare, Technical Support, SDLC, Visio, Business Analysis, Requirements Analysis, Software Documentation, SharePoint, Business Intelligence, Access, Business Process, Quality Assurance, Management, Leadership, Program Management, Project Management, Training, Cross-functional Team..., Business Process..., Systems Analysis
Education
Hampton University 1989 — 1993
B.A. Mass Media Arts, Advertising / Public Relations
A.R. Johnson 1985 — 1989
Health Professions and Related Clinical Sciences, Other
AutoTrader.com March 2013 - Present
Aspen Marketing Services A Division of Alliance Data Systems' Epsilon Business May 2009 - January 2013
BlueCross BlueShield of SC January 2009 - April 2009
Podo Technology March 2008 - December 2008
Autotrader.com June 2006 - January 2008
Web.com September 2003 - May 2006
SAIC April 2003 - August 2003
Detech Computing, LLC March 2002 - February 2003
FiWare, Inc. April 1997 - January 2002
Andersen Consulting December 1994 - January 1997
Skills
Program Management, Web Project Management, Business Analysis, Integration, Project Management, Resource Management, Vendor Management, Microsoft Office, Visio, SDLC, PMO, Business Requirements, Client Engagement, Client Relationship..., Business Process..., Financial Management, Team Leadership, Consulting, Account Management, Scope Management, Risk Mitigation, Digital Marketing, Digital Signage, Internet Strategy, Online Marketing, Interactive Marketing, Microsites, Enterprise PMO, Strategic Planning, Mentoring, Cross-functional Team..., Change Management, MS Project, Budget Management, RAD, Waterfall, Mobile Sites, Internal & External..., E-commerce, CRM, Product Management, Business Process, Strategy, Enterprise Software, Software Documentation, Software Development, Process Improvement, Management, Leadership, Quality Assurance
Education
Georgia State University
Masters, Information Systems
Georgia Southern University
Bachelors, Computer Science
Aon Hewitt April 2014 - Present
MMA Creative August 2011 - December 2012
Cardlytics, Inc. February 2011 - July 2011
BlueCross BlueShield of SC July 2009 - July 2010
Vonage February 2008 - July 2009
Vonage February 2007 - February 2008
Skills
Strategic Planning, Solution Development &..., Call Center Operations, Customer Service Soft..., Process Improvement, Management Reporting, Service Delivery..., Communication &..., Team Building, Training & Leadership, Proven Written and..., Management, Call Center, Leadership, Customer Service, Training, Customer Retention, Marketing, Customer Satisfaction, Call Centers, Team Leadership, Business Development, Vendor Management, Cross-functional Team..., Operations Management, Access, Customer Experience, Sales, Visio, Microsoft Office, Telecommunications, Project Management, Microsoft Excel, Analysis, Technical Support, Business Analysis, Program Management
Education
Georgia Perimeter College 2011 — 2011
Science of Business Administration, 3.6 GPA
Graduate of Platt R.V.T.S. High School 1998 — 2002
Highschool Diploma, Machine Drafting
AmerisourceBergen 2011 - Present
BlueCross BlueShield of SC April 2007 - October 2011
Wachovia, A Wells Fargo Company March 2007 - April 2007
Subway March 2003 - March 2007
Skills
Time Management, Human Resources, Customer Service, Training, Management, Employee Relations
Education
Webster University 2010 — 2011
Masters, Human Resources Training and Development and Management Leadership
Francis Marion University 2002 — 2006
Bachelors, Marketing/Advertising
SC Department of Health and Human Services March 2012 - Present
Lash Group March 2011 - March 2012
Blue Cross Blue Shield February 2009 - February 2011
BlueCross BlueShield of SC June 2005 - February 2009
Blue Cross Blue Shield June 2004 - June 2005
Blue Cross Blue Shield October 2002 - June 2004
Skills
SDLC, Visio, Requirements Analysis, MS Project, Program Management, Business Analysis, PMP, SharePoint, Project Management, Requirements Gathering, Software Documentation, Quality Assurance, Risk Management, Cross-functional Team..., Business Process, Analysis, Management, Access, Leadership, Team Building, Project Planning, Testing, Agile Project Management, Business Requirements, Microsoft Project, Project Portfolio..., Agile Methodologies, Business Process..., Information Technology, Software Project..., Vendor Management, Process Improvement, Microsoft Office, PMO
Education
Limestone College
Bachelor of Science, Management of Information Systems
Webster University
Master of Arts, Management and Leadership
Children's Healthcare of Atlanta March 2013 - Present
Georgia Department of Education January 2010 - March 2013
SC Department of Education / AAC Consultant January 2007 - December 2009
BlueCross BlueShield of SC August 2004 - December 2006
TM Floyd & Company October 2002 - August 2004
Integrity Enterprises September 2001 - October 2002
Matria Healthcare March 2001 - August 2001
Johnson & Johnson January 2000 - November 2000
Trigon Healthcare (now Wellpoint / Anthem) May 1991 - December 1999
Dominion Bankshares Corp. (now Wachovia) 1986 - 1999
Skills
PMO, PMP, Technical Writing, Functional Management, Vendor Management, PMI, Program Management, Project Portfolio..., PMBOK, CMMI, SDLC, Certified Project..., Project Governance, Project Server, Documentation, PPM, IT Governance, EPM, Technical Training, Portfolio Management, Software Documentation, MS Project, Governance, Technical Documentation, Technical Communication, Certified Scrum Master..., Proposal Writing, Software Project..., SnagIt, Agile Project Management, Government, Business Process..., CMM, Earned Value Management, IT Management, Business Analysis, Visio, Change Management, Process Improvement, Project Planning, SharePoint, Agile, Team Leadership, Problem Solving, Requirements Analysis, Quality Assurance, Risk Management, Integration, Software Development, Scrum
Education
James Madison University 1973 — 1977
B.B.A., Management & Marketing (double major)
James Madison University 1973 — 1977
Bachelor of Business Administration (BBA), Mangement & Marketing
AAC / Ironlogix September 2015 - Present
BlueCross BlueShield of SC January 2012 - May 2015
ettain group November 2008 - January 2012
Electronic Data Systems November 2006 - November 2008
Advanced Technical Solutions July 2005 - November 2006
Skills
Customer Service, System Deployment, Imaging, Desktop Support, Windows 7, Active Directory, Windows Server 2003, Windows Server 2008, Disaster Recovery, Printers, Laser Printers, Windows XP Pro, Windows Vista, Mac OS X, Technical Support, Hardware, XP, A+ Certified, Microsoft Certified..., Computer Hardware, Windows Server, CompTIA A+
Education
Kaplan University 2011 — 2015
Mobile Computing
BlueCross BlueShield of SC July 2012 - Present
Kelly Services/Blue Cross & Blue Shield January 2012 - July 2012
Skills
Strong Communication..., Customer Service &..., Public Speaking, Call Centers, Customer Service, Healthcare, Health Insurance, Process Improvement, Insurance, Program Management
Education
Limestone College 2007 — 2011
Bachelor of Science (B.S.), Marketing
Richland Northeast High School
Myrtle Beach Moms for Moms April 2013 - Present
Grand Strand Regional Medical Center February 2014 - June 2015
A Services Group, LLC. March 2008 - January 2012
BlueCross BlueShield of SC September 2006 - July 2007
BCBSNC March 2006 - September 2006
Skills
Accounts Receivable, Data Entry, Employee Benefits, Medical Coding, Customer Service, Employee Relations, Payroll, HIPAA, Accounts Payable, Claim, General Ledger, Benefits Administration, Office Management, Human Resources, Microsoft Excel, Microsoft Word, Microsoft Office, Medical Billing, Social Networking, Marketing, Facebook, Social Media, Social Media Marketing, Online Marketing, Public Relations, Invoicing, Advertising, Event Management, Small Business
Education
Horry-Georgetown Technical College
Associate's degree, Physical Therapy/Therapist
Dietary Equipment Company November 2014 - January 2015
FGP International July 2014 - November 2014
Express Employment Professionals - Atlanta, GA November 2012 - May 2014
CDM Smith (Formerly Wilbur Smith Associates) September 2006 - June 2011
AppleOne October 2005 - September 2006
BlueCross BlueShield of SC July 2004 - August 2005
WOLO - Channel 25 September 2003 - July 2004
The Wakulla News October 1996 - July 2003
Skills
Outlook, Excel, Word, PowerPoint, Ceridian, Medipac, HRIS Systems, Peoplesoft, WebID, IPrivledges, Public Relations, Event Planning, Coordinating Events, Organizing, File Systems, Filing, Data Archiving, Typesetting, Spreadsheet creations, 45-50 wpm, Microsoft Word, HRIS, Administrative..., Management, Organizational..., Cactus, Human Resources, PeopleSoft, Microsoft Excel
Education
Fulton-Montgomery Community College
Physical Education
Keiser College
Business Administration
Onondaga County Secretarial Program
Certificate, Secretarial
BlueCross BlueShield of SC September 2007 - Present
Blue Cross Blue Shield September 2007 - Present
BlueCross BlueShield of SC March 2003 - September 2007
BlueCross Blue Shield of SC March 2003 - September 2007
BlueCross BlueShield of SC June 1999 - March 2003
Education
West Florence High School
Diploma, Intermediate Studies
Limestone College
Business Administration and Management
Limestone College
Bachelor of Science, Business Administration and Management
BlueCross BlueShield of SC November 2004 - Present
PMSC 1994 - 2000
Skills
Technical Support, Customer Service, Help Desk Support, Software Documentation, System Deployment, Troubleshooting, Active Directory, SCCM, Disaster Recovery, A Certified, Printers, Windows 7, XP, Network Security, Networking, Software Installation, Access, Databases, Computer Hardware, Servers, Visio, System Administration, Laptops, Network Administration, Operating Systems, Windows Server, Windows XP
Education
Kaplan University 2013 — 2014
Bachelor of Science (B.S.) in Information Technology
Full Sail University 2011 — 2012
Mobile Development
Highland High School
NCS Pearson April 2015 - July 2015
McKesson May 2013 - January 2014
J.P. Morgan July 2011 - April 2013
BlueCross BlueShield of SC February 2007 - July 2011
McLeod Health June 2005 - May 2006
Skills
Customer Service, Customer Satisfaction, Customer Support, Data Entry, Time Management, Call Centers, Telephone Skills, Customer Retention, Training, Access, Insurance, Quality Assurance, Software Documentation, Salesforce.com, Data Analysis, CRM, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Microsoft Office
Education
Francis Marion University 2004 — 2008
Bachelor of Science (BS), Biology, General
BlueCross BlueShield of SC May 2013 - Present
BlueCross BlueShield of SC April 2012 - April 2013
BlueCross BlueShield of SC January 2008 - April 2012
BlueCross BlueShield of SC March 2004 - January 2008
Skills
Project Management, Product Development, Marketing Strategy, Strategic Planning, Research, Market Research, Problem Solving, Insurance, Data Analysis, Vendor Management, Process Improvement, Managed Care, Team Building, Management, Analysis, Focus Groups, Marketing, Social Media, Public Speaking, Product Management, Business Development, Health Insurance, Employee Benefits, Cross-functional Team..., Contract Negotiation, Competitive Intelligence, Healthcare, Customer Service, Business Analysis, Program Management, Microsoft Office, Microsoft Excel, Competitive Analysis, Account Management, Strategy
Education
The George Washington University 2000 — 2002
M.A. Political Management, Polling and Strategic Research
Michigan State University 1995 — 1999
B.A., Social Relations
Medical University of South Carolina February 2015 - Present
Medical University of South Carolina January 2013 - February 2015
Virginia College January 2011 - August 2014
Medical University of South Carolina October 2011 - January 2013
Centura College July 2010 - January 2011
McKesson Corporation August 2009 - March 2010
BlueCross BlueShield of SC April 2007 - February 2009
Skills
Microsoft Office, Epic Systems, Medical Coding, Medical Billing, Practice Partner, Microsoft Excel, CPT, Customer Service, Data Entry, HIPAA, ICD-9, Medical Terminology, Medicare, Microsoft Word, PowerPoint, Software Documentation, Training
Education
University of Phoenix, Online 2011 — 2015
Masters of Health Administration, Health/Health Care Administration/Management
Francis Marion University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Francis Marion University AACSB School of Business
Bachelor of Business Administration, Management
Timberland High School. 2000 — 2004
DST Health Solutions June 2015 - Present
Lash Group June 2014 - Present
WellPoint October 2013 - June 2014
Datacert February 2013 - October 2013
Blue Cross Blue Shield of Louisiana February 2012 - February 2013
Compuware 2011 - May 2012
BlueCross BlueShield of SC 2008 - 2011
Core BTS 2007 - 2008
Aquatic Renovation Systems dba RenoSys Corporation 2006 - 2007
SBC 2000 - 2006
Skills
PMP, Vendor Management, SDLC, MS Project, PMO, Project Portfolio..., Requirements Analysis, Project Management, Project Planning, Business Intelligence, Cross-functional Team..., Risk Management, Management, Leadership, Telecommunications, CRM, Outsourcing, Enterprise Software, Training, Business Development, Data Center, Strategic Planning, Software Project..., Resource Management, SharePoint, Disaster Recovery, Business Analysis, Program Management, Visio, IT Strategy
Education
Walden University
Master of Business Administration (MBA), Project Management
St. Joseph College of Maine
BS, Business Management
Hawaii Pacific University
AS, Business Management
Furman University
Graduate Certificate, Project Management
BlueCross BlueShield of SC July 2007 - Present
Fiserv Health March 2004 - July 2007
MISA Metal Processing March 2003 - February 2004
LabCorp July 2002 - March 2003
E Consulting Services August 1999 - June 2002
Health Plan Services February 1997 - August 1999
Nationwide Insurance April 1996 - February 1997
Wendys International October 1995 - April 1996
EDS (Electronic Data Systems) June 1989 - October 1995
Skills
Strategic Planning, Team Building, Budgeting, Forecasting, Quality Management, Microsoft Office, Team Leadership, Customer Relations, Change Leadership, Technical Leadership, Security Management, Disaster Recovery, Succession Planning, Cost Containment, Budgets
Education
DeVry 1986 — 1989
B.S., Computer Information Systems
Furman University
Post-Graduate Diploma, Management of Information Technology
Foundation Partners Group April 2015 - Present
Collins Funeral Home May 2012 - Present
Crawford Funeral Home December 2010 - Present
Service Corporation International December 2014 - May 2015
Job's Mortuary March 2011 - December 2014
First Northeast Baptist Church January 2010 - December 2014
Palmetto Funeral Services of the Midlands, LLC July 2011 - September 2011
Palmetto GBA March 2010 - June 2011
BlueCross BlueShield of SC January 2002 - June 2011
Haile's Funeral Home January 2002 - March 2011
Skills
Insurance, Healthcare, Medicare, Team Building, Public Speaking, Event Planning, Health Insurance, Non-profits, Community Outreach, Training, Coaching, Claim, Public Relations, Microsoft Office, Fundraising, PowerPoint, Event Management, Management, Software Documentation, Customer Service, Large Group, Budgets, Leadership, Outlook
Education
American Academy McAllister Institute of Funeral Service 2009 — 2010
Associate of Occupational Studies, Mortuary and Funeral Service
Limestone College 2006 — 2008
Bachelor of Science, Liberal Studies, Psychology, Business Administration, and Christian Studies
Spring Valley High School 1998 — 2001
Jawood August 2010 - Present
PSSI Consulting March 2007 - August 2010
BlueCross BlueShield of SC March 2007 - August 2010
DaimlerChrysler January 2004 - March 2007
Chrysler Financial 2001 - 2004
Skills
Mainframe Development, Access, Data Analysis, Databases, Excel, JavaScript, Microsoft Office, Change Management, Operations, Outlook, Operations Management, Quality Assurance, Risk Management, SQL, Problem Solving, Teaching, Team Building, Troubleshooting, Testing, Team Leadership, Utilities, Visio, Youth Development, Youth Work, Coaching, Business Analysis, MS Project, Analysis, Documentation, SDLC, Process Improvement, Word, Requirements Analysis, Programming, DB2, SharePoint, Operating Systems, Teamwork, Business Process, PMP, COBOL, Requirements Gathering, Systems Analysis, VSAM, SPUFI, JCL, Project Management, CICS, User Acceptance Testing, HIPAA
Education
Lawrence Technological University 1990 — 1995
MIS, Business, Information Technology
BlueCross BlueShield of SC June 2011 - Present
BlueCross BlueShield of SC April 2008 - 2011
BlueCross BlueShield of SC 2006 - 2008
BlueCross BlueShield of SC 2001 - 2006
Skills
Process Improvement, Health Insurance, Healthcare, Medicare, Managed Care, Insurance, HIPAA, Project Management, Risk Management, Business Analysis, Team Building, Program Management, Change Management, Business Process..., Cross-functional Team..., Customer Service, Analysis, Claim
Education
Medical University of South Carolina 2003 — 2005
MHA
University of South Carolina-Columbia 1988 — 1992
BA
World Financial Group 2013 - Present
XLHealth 2010 - 2013
BlueCross BlueShield of SC November 2007 - March 2010
Education
Benedict College 2000 — 2005
BS, Mass Communication
Full Sail University
BlueCross BlueShield of South Carolina July 2013 - Present
AIDS Benefit Foundation of South Carolina January 2012 - Present
BlueCross BlueShield of SC November 2006 - July 2013
BlueCross BlueShield of South Carolina September 2001 - November 2006
BlueCross BlueShield of South Carolina May 1999 - August 2001
BlueCross BlueShield of South Carolina March 1996 - April 1999
Skills
Training, Learning Management..., Instructor-led Training, Human Resources, Employee Training, Microsoft Office, Program Management, Toolbook, Blended Learning, Management, Leadership Development, Time Management, Facilitation Skills..., Web-based Design and..., Toolbook Instructor..., Survey Design and..., Business Process, Fundraising, Nonprofits, Proficient in Microsoft..., Proficient in Adobe..., Proficient in..., Understanding ISO..., Requirements Analysis, Adobe Creative Suite, Entrepreneurship, VBA, Microsoft Excel, Access, IBM Workbench, Kenexa Systems, DB2
Education
Francis Marion University 1992 — 1996
BS, Biology
PwC February 2015 - Present
Kearney & Company April 2009 - February 2015
BlueCross BlueShield of SC September 2005 - April 2009
CentriconHR June 2005 - September 2005
Columbiana Hotel and Conference Center July 2004 - June 2005
Phoenix Taco LLC 2000 - 2004
McDonald's Corporation 1994 - 2000
Skills
Auditing, Internal Controls, Accounting, GAAP, Certified Fraud Examiner, Audit Readiness, Risk Management, Budgets, Financial Statements, Cost Accounting, External Audit, Sarbanes-Oxley Act, Managerial Finance, Government Auditing, Financial Accounting, Operations Management, Procurement, Microsoft Office, Medicare Part D Auditing, Compliance Audits, Financial Reporting, Payroll, Analysis, Internal Audit, Budget Oversight, Client Services, Enterprise Resource..., Financial Modeling, Asset Managment, ERP, Variance Analysis, Financial Audits, SQL, Inventory Management, Human Capital Management, Equipment Management, Customer Retention, Commercial Management, Career Management, Enterprise Relationship..., ITIL End User
Education
Webster University 2009 — 2014
MA, Procurement and Acquisitions Management (MAPAM)
Keller Graduate School of Management of DeVry University 2005 — 2007
Masters, Accounting and Financial Management (MAFM)
Keller Graduate School of Management of DeVry University
MBA, Accounting
Montreat College
Bachelor of Business Administration (BBA)
MUSC Physicians June 2011 - Present
MUSC Physicians April 2007 - June 2011
BlueCross BlueShield of SC June 2003 - August 2005
Medical Management Associates January 2000 - December 2000
Skills
Healthcare Management, Healthcare, Healthcare Information..., Hospitals, EMR, Data Analysis, Leadership, Healthcare Consulting, Process Improvement, Strategic Planning, Public Speaking, Business Intelligence, Financial Analysis, Physician Compensation
Education
Medical University of South Carolina 2005 — 2007
Masters, Health Administration
Georgia Institute of Technology 1998 — 2003
B.S, Industrial and Systems Engineering
North Carolina Department of Transportation June 2015 - Present
SC Department of Mental Health April 2008 - June 2015
SC Department of Motor Vehicles October 2006 - September 2007
BlueCross BlueShield of SC March 1999 - September 2006
US Army February 1991 - November 1998
Skills
Leadership, Process Improvement, Program Management, Strategic Planning, Project Management, Project Planning, Training, Analysis, Public Relations, Microsoft Office, Staff Supervision, Office Management, Office Administration, Management, Contract Management, Budgets, Program Development, Fiscally Responsible, Telemedicine, Cross-functional Team..., Spreadsheet Design, Work Instructions, Logistics Management, Software Documentation, Spreadsheets, Grant Writing, Healthcare, Telehealth, EMR, Supervisory Skills, Team Leadership, Customer Service, Administration, Financial Reporting, Budget Management, Operations Management, Military, Government
Education
Liberty University 2015 — 2017
Bachelor's Degree
BlueCross BlueShield of SC May 2011 - Present
ILARNG-Federal November 2007 - May 2011
ILARNG-Federal November 2006 - November 2007
US Army July 1999 - September 2006
Skills
Security, Disaster Recovery, Information Assurance, Software Documentation, CISSP, Firewalls, Information Security, DoD, Networking, FISMA, Network Security, Active Directory, Windows Server, DIACAP, NIST, Security+, Vulnerability Assessment, Vulnerability Management, Program Management, Windows 7, VMware, Information Security..., Microsoft Certified..., Microsoft Exchange, IT Audit, ITIL, Leadership, Linux, MS Project, A+ Certified, Computer Security, Cisco Security, CIW, Six Sigma, Windows Server 2008, System Administration, Information Technology, Microsoft Office, Visio, Troubleshooting, Analysis, Software Installation, Process Improvement, Vendor Management, Archer, IT GRC, COMSEC, Penetration Testing, HIPAA, Cloud Security
Education
Limestone College 2012 — 2015
BS Computer and Information Systems Security, IT Systems Security and Management
Limestone College 2012 — 2014
Associate of Arts (A.A.), Business
RHS 1994 — 1998
BlueCross BlueShield of SC September 2005 - Present
BlueCross BlueShield of SC June 2002 - September 2005
Arthur Andersen March 1999 - June 2002
Arthur Andersen March 1997 - March 1999
Skills
Employee Relations, Recruiting, Training, Resume Writing, Sourcing, Talent Acquisition, Applicant Tracking..., Onboarding, Performance Management, Employee Benefits, Management, Personnel Management, Internet Recruiting, Process Improvement, Talent Management, Benefits Administration, New Hire Orientations, Human Resources, Leadership, Customer Service, Team Building, Employee Training, HRIS
Education
Franklin University
BS, Human Resources
University of Cincinnati
Aflac February 2015 - Present
American Heart Association April 2003 - February 2015
Adecco Employment Services May 2002 - April 2003
BlueCross BlueShield of SC June 1998 - January 2002
Skills
Human Resources, Training, Wellness, Compliance, Employee Relations, Employee Engagement, Compensation & Benefits..., Affirmative Action..., Nonprofits, Cross Functional..., High Achiever, Analytical Solutions, Creative Problem Solving, Tactical Implementations, Employee Benefits, Leadership, Deferred Compensation, Temporary Placement, Career Development, Benefits Administration, Management, Staff Development, Recruiting, Onboarding, Marketing, Workforce Planning, New Hire Orientations, Leadership Development, College Recruiting, FMLA, Organizational..., HRIS, Succession Planning, Hiring, Talent Acquisition, Employee Training, Interviews, Talent Management, Resume Writing, Temporary Staffing, HR Policies, Performance Management, Organizational...
Education
Limestone College 2009 — 2011
BS, Human Resources Management, Minor - Business Administration, 4.0
Midlands Technical College 1996 — 1998
Architectural Engineering
Coldwell Banker United, Realtors March 2015 - Present
Colonial Life July 2013 - July 2014
Dell January 2013 - May 2013
PwC October 2012 - January 2013
PwC December 2009 - April 2011
BlueCross BlueShield of SC May 2004 - May 2007
US Army February 1998 - February 2006
Skills
IT Solutions, Oracle Applications, Project Planning, Project Management, Contract Management, Contract Recruitment, Contract Negotiation, Government Contracting, Account Management, Financial Accounting, Human Resources, Customer Experience, Customer Support, Healthcare Information..., Lacerte, QuickBooks, Microsoft Office, Consumer Electronics, Human Resource Planning, Health Insurance, Veterans Affairs, Veterans Benefits, Social Networking, Social Media Marketing, Management, CRM, Customer Service
Education
University of Phoenix 2011 — 2013
MBA, Business Administration, 3.59
Limestone College 2008 — 2011
BS, Business Administration, 3.1
Midlands Technical College 2006 — 2008
AA, Double Major in Management/ Marketing
BlueCross BlueShield of South Carolina April 2015 - Present
BlueCross BlueShield of South Carolina August 2013 - April 2015
BlueCross BlueShield of SC April 2013 - August 2013
BlueCross BlueShield of SC October 2011 - March 2013
Christian Counseling Center of First Presbyterian Church September 2008 - October 2011
Hubbell Power Systems June 2007 - September 2008
Amsterdam Sauer February 2006 - August 2006
Hazards Research Lab, Hazards and Vulnerability Research Institute September 2003 - February 2006
Skills
Business Strategy, Lean Sigma, Valuation, Strategic Planning, Analysis, Process Improvement, Modeling, GIS, Team Leadership, Six Sigma, Business Case, Brazilian Portuguese, Open Source, MBA, Mathematics, Russian, Spanish, International Finance, Marketing Strategy, Big Data, Lean Healthcare, Office Management, SAP, SQL, Crystal Reports, PHP, VBA, VBScript, Non-profit Leadership, Data Mining, Cross Cultural..., Presentations, Lean Manufacturing, Management, ERP, Risk Management, Quality Assurance, Forecasting, Databases, Data Analysis, Strategy, Leadership, Access, Visio, Business Process..., Finance, Business Analysis
Education
University of South Carolina - The Moore School of Business 2005 — 2007
IMBA (International MBA, formerly MIBS program)
Fundação Getúlio Vargas 2006 — 2006
University of South Carolina, South Caolina Honors College 2001 — 2005
BS
Peter the Great St.Petersburg Polytechnic University 2002 — 2003
BlueCross BlueShield of SC June 2005 - Present
BlueCross BlueShield of South Carolina June 2005 - Present
Skills
Life Insurance, Sales, Data Analysis, Direct Marketing, Project Management, Strategic Planning, Operations Management, Medicare, Marketing, Healthcare, Insurance
Education
Greenville Technical College 1984 — 1986
Associate's degree, Administrative Assistant and Secretarial Science, General
Greenville Technical College 1983 — 1985
Associate of Science (AS), Administrative Assistant and Secretarial Science, General
Aflac August 2014 - Present
Aflac October 2013 - July 2014
Aflac June 2011 - September 2013
BlueCross BlueShield of SC September 2008 - May 2011
BlueCross BlueShield of SC May 2000 - February 2008
BlueCross BlueShield of SC February 1998 - May 2000
BlueCross BlueShield of SC January 1996 - February 1998
Kansas Farm Bureau January 1993 - January 1996
Skills
Project Management, Information Technology, Insurance, Healthcare, CMS, SDLC, PMP, Visio, Software Project..., Project Portfolio..., PMO, Business Analysis, Requirements Gathering, DB2, Systems Analysis, COBOL, Business Requirements, Waterfall, Requirements Analysis, MS Project, Leadership, Program Management, Vendor Management
Education
South Carolina State University 1988 — 1992
Bachelor of Science, Computer Science, Mathematics
Furman University
Post-Graduate Diploma, Management of Information Technology
Lower Richland High School 1986 — 1988
Diploma
Optum, UnitedHealth Group May 2015 - Present
Molina Healthcare August 2013 - October 2014
CSC January 2013 - April 2013
IBM Global Business Services September 2011 - December 2012
BlueCross BlueShield of SC 2006 - 2008
TriZetto Corporation 2003 - 2006
State Street Bank 1987 - 1994
Skills
Managed Healthcare..., Solution Architecture, SDLC, Business Process..., IT Strategy, Business Analysis, Talent Acquisition, Requirements Gathering, Requirements Analysis, Visio, Enterprise Architecture, SQL, Healthcare, Business Intelligence, ITIL, Business Process, Technical Recruiting, Business Process Design, SharePoint, Healthcare Information..., Vendor Management, Leadership, Process Improvement, Business Requirements, Consulting, Program Management, Resource Management, Software Documentation, Systems Analysis, User Acceptance Testing, Software Project..., Integration, CRM, Management Consulting, Information Technology, Data Warehousing, Analysis, Testing, Quality Assurance, Project Management, Enterprise Software, HIPAA, Microsoft Project, Medicaid, Data Analysis
Education
Franklin & Marshall College 1979 — 1983
Bachelor's degree, Psychology, 3.0
Sonoco July 2005 - Present
St. Paul Travelers January 2003 - January 2005
BlueCross BlueShield of SC October 1998 - September 2001
Beneficial September 1997 - September 1998
ACS Technologies 1996 - 1997
Skills
Internal Controls, Internal Audit, Internal & External..., Computer Proficiency, Microsoft Office, Business Class..., Sarbanes-Oxley, Commercial Insurance, Financial Reporting, Auditing, Sarbanes-Oxley Act, Process Improvement, Management, Cost Accounting, Variance Analysis, Fixed Assets
Education
Webster University 1998 — 2000
MBA, Business Administration
Francis Marion University 1990 — 1996
Bachelor of Business Administration (BBA), Accounting
Humana June 2013 - Present
BlueCross BlueShield of SC January 2012 - December 2012
BlueCross BlueShield of SC January 2009 - December 2009
Skills
Health Promotion, Certified Health..., Nutrition, Wellness, Health Education, Coaching, Healthcare Management, Employee Benefits, Wellness Coaching, Patient Education, Program Development, Program Management, Health Management, Public Health, Healthcare, Insurance, Strategic Planning, Health Insurance, Training
Education
Kaplan University-Davenport Campus 2010 — 2012
Master of Public Health (MPH), Public Health
Columbia College 2002 — 2006
Bachelor of Arts (B.A.), Psychology / Communication
Aetna February 2015 - Present
Coventry Health Care, an Aetna Company October 2013 - Present
BlueCross BlueShield of SC May 2013 - Present
Telligen October 2006 - October 2012
Mercy Medical Center July 1992 - August 2005
Skills
Nursing, Utilization Management, Healthcare, Hospitals, Healthcare Management, Quality Improvement, Healthcare Information..., Acute Care, Disease Management, Patient Safety, Medical/Surgical, Medicare, Nursing Management, Telemetry, Physician Relations
Education
Mercy College of Health Sciences 1995 — 2001
Bachelor's degree, Nursing
Iowa Central Community College 1989 — 1992
Associate's degree, Nursing
Belmond
BlueCross BlueShield of SC March 2013 - Present
Hulsey McCormick & Wallace July 2012 - February 2013
InStil Health TRICARE HCS, BCBS-SC September 2008 - August 2012
Palmetto Government Benefit Administrators, BCBS-SC July 1999 - August 2008
Piedmont Directories Company July 1998 - March 1999
Action Trading Co. INC. July 1994 - June 1998
Skills
Health Insurance, Employee Benefits, Human Resources, Medicare, Insurance, Marketing Strategy, Program Management, Operations Management, Benefits Administration, Benefits Analysis, Health Benefits..., Project Coordination, Employee Relations, Communication Training, Proposal Generation, Proposal Leadership, Team Leadership, Team Management, Staff Management, Youth Mentoring, Professional Mentoring, Organizational..., Proposal Writing, Report Writing, Executive Reporting, Time Management, Insurance Benefits, Organizational Structure, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Publisher, Master Scheduling, Employee Training, Outlook, Leadership, Training, Customer Service, Management
Education
Liberty University 1991 — 1994
B.S., Public Administration
University of South Carolina May 2011 - Present
BlueCross BlueShield of SC June 2010 - May 2011
Zest Quest August 2006 - June 2010
Skills
Public Speaking, Event Planning, Data Analysis, Critical Thinking, Teaching
Education
Furman University 2002 — 2006
BA, Communication Studies
Translation LLC June 2014 - Present
Translation LLC February 2013 - June 2014
BlueCross BlueShield of SC May 2012 - December 2012
Fashion Design Student Association August 2010 - May 2012
Skills
Strategic Planning, Client Relations, Social Media Monitoring, Social Media, SEO, Email Marketing, Blogging, Event Planning, InDesign, Photoshop, Microsoft Office, PC and Macintosh..., Organizational..., Team Leadership, Customer Service, Facebook, Marketing, Social Networking, Advertising, Social Media Measurement
Education
Grady College of Journalism and Mass Communication, University of Georgia 2008 — 2012
Bachelor’s Degree, Advertising, Fashion Merchandising
Fidelity Investments March 2012 - Present
Pillar Financial Advisors January 2001 - August 2011
BlueCross BlueShield of SC September 1999 - October 2000
Mutual of Omaha May 1997 - September 1999
Mutual of Omaha January 1997 - January 1999
American National Bank January 1994 - January 1997
Skills
Administrative..., Calendaring, Office Administration, Confidentiality, Calendars, Travel Arrangements, Spreadsheets, Interviews, Accounts Payable, Concur, Invoicing, Office Management, Leadership, Management, File Management
Education
Metropolitan Community College 2002 — 2005
AS, Applied Science
BlueCross BlueShield of SC April 2011 - Present
SC Office of the State Auditor February 2008 - July 2009
USDA-ARS December 2004 - February 2008
Skills
Financial Statement..., Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Word, 10 Key, Banking, Mortgage Lending, Utility Industry, Customer Service, Research, Analytical Skills, Team-oriented, Highly detail oriented
Education
Francis Marion University 2000 — 2002
Bachelor of Business Administration (B.B.A.), Accounting
Winthrop University 1984 — 1988
Bachelor of Science (BS), Finance
BlueCross BlueShield of SC May 2007 - Present
Blue Cross Blue Shield November 2011 - March 2012
Assurant Specialty Property May 2008 - February 2009
BlueCross BlueShield of SC March 2006 - May 2007
Harbor Freight Tools August 2005 - December 2005
Vector Marketing Corporation March 2003 - May 2004
Latta Revitalization Center January 2000 - May 2001
Skills
Customer Service
Education
Webster University 2011 — 2013
Master of Human Resources Management, Human Resources Management/Personnel Administration, General
Francis Marion University 2002 — 2006
Bachelor of Business Administration (BBA), Marketing
Allstate Benefits August 2013 - Present
BlueCross BlueShield of SC March 2012 - August 2013
Wurts and Associates January 2011 - July 2011
Fidelity Investments August 2007 - July 2010
Skills
Portfolio Management, Forecasting, Investments, Strategic Financial..., Insurance, Banking, Financial Analysis, Performance Reporting, Financial Modeling, Trading, Corporate Finance, Financial Risk, Managerial Finance, Investment Strategies, Analysis, Investment Management, Securities, Finance, Asset Management, Risk Management, Mutual Funds, Series 7, Asset Allocation, Series 63, Economics, Financial Services, Treasury Management, Capital Markets, Cash Flow, Retirement Planning, Wealth Management, Microsoft Excel, Accounting, Fixed Income, Equities, Financial Reporting, Financial Forecasting, Cash Management, Strategic Planning, Valuation, SAP, SQL Server Management..., Strategy, Microsoft Office
Education
University of North Florida 2008 — 2010
M.B.A, Business Administration; Finance
Florida State University 2003 — 2007
B.S, Economics
BlueCross BlueShield of SC May 2006 - Present
TM Floyd & Company 2006 - Present
Skills
Process Improvement, Requirements Analysis, Project Management, Software Documentation, Business Analysis, Technical Writing, Integration, Requirements Gathering, Systems Analysis, MS Project, Business Intelligence, Vendor Management, SQL, Visio, Operations Management
Education
Lehigh University 1996 — 1999
University of Massachusetts at Lowell 1985 — 1990
BSME, Mechanical Engineering
BlueCross BlueShield of SC June 2007 - Present
Self-Employed June 2004 - July 2007
Home Depot November 2004 - May 2007
Market ICE, LLC June 2005 - June 2006
CellExchange January 2005 - June 2005
Hewlett-Packard / HP 2000 - 2003
Compaq Computer Corp 1996 - 2000
Digital Equipment Corp / DEC 1980 - 1996
Skills
Program Management, System Architecture, Project Management, Software Engineering, Infrastructure, Enterprise Software, Data Migration, PMP, SDLC, Vendor Management, Enterprise Architecture, IT Strategy, Test Management, System Testing, Regression Testing, User Acceptance Testing, Enterprise Testing, Requirements Analysis, Product Management, Business Analysis, Quality Assurance, Resource Management, Cross-functional Team..., Strategy, Requirements Gathering, Software Project..., Visio, Project Portfolio..., Integration, Leadership, Project Delivery, PMO, Business Requirements, Management, Waterfall, Certified Project..., COBOL, Systems Analysis, IT Management, Software Development, MS Project, Data Warehousing, Testing, Business Process..., SharePoint, Business Process, Business Intelligence, Software Documentation, Microsoft Project, Process Improvement
Education
Furman University 2007 — 2010
Post Graduate Diploma - Management of Information Technology
University of Massachusetts Lowell 1976 — 1980
BS, Math
BlueCross BlueShield of SC January 2009 - Present
The Hartford May 2006 - January 2009
NetBank May 2000 - May 2006
Marsh & McLennan - Sedgwick August 1993 - May 2000
Coopers & Lybrand January 1991 - July 1993
Whitaker Associates June 1990 - December 1990
Skills
Insurance, Strategic Planning, Underwriting, Process Improvement, Vendor Management, Risk Management, SDLC, Business Analysis, Business Process..., Financial Analysis, Change Management, Requirements Analysis, Visio, Budgets, Program Management, Team Building, Project Management, Analysis, Banking
Education
Furman University 2011 — 2013
Post Graduate Diploma Program, Information Systems Management
University of Virginia 1986 — 1990
B.A., Economics, Government
BlueCross BlueShield of South Carolina July 2013 - Present
BlueCross BlueShield of SC January 2010 - Present
BlueCross Blueshield of SC June 2005 - September 2011
BCBSSC December 2001 - June 2005
BlueCross BlueShield of SC January 1999 - November 2001
Skills
Business Analysis, Enterprise Architecture, Integration, MS Project, Management, Process Improvement
Education
Francis Marion University 1982 — 1986
Bachelor of Science, Computer Science
Willington Academy
Bachlor's Degree, Computer Science
BlueCross BlueShield of SC November 2012 - Present
BCBSSC Fitness Center June 2012 - Present
BCBSSC I/S Staff Resource Management April 2008 - November 2012
BlueCross BlueShield of South Carolina April 2006 - April 2008
BlueCross BlueShield of South Carolina January 2002 - April 2006
BlueCross BlueShield of South Carolina January 1993 - April 2006
Skills
PMP, SDLC, PMO, Vendor Management, Process Improvement, Business Analysis, MS Project, Project Management, Program Management, Software Project..., Requirements Analysis, Change Management, Business Process..., Project Portfolio..., Software Development, Software Documentation, Business Process, Customer Service..., Account Management, Leadership Development, Management Consulting, Training, Leadership, Visio
Education
University of Southern Mississippi 1976 — 1980
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Limestone College
Meridian High School
Meridian High School
BlueCross BlueShield of South Carolina June 2013 - December 2014
BlueCross BlueShield of SC August 2003 - December 2014
BlueCrossBlueShield of SC 2004 - 2014
Skills
SDLC, PMO, Vendor Management, PMP, IT Management, Systems Analysis, Visio, Project Portfolio..., Insurance, Program Management, Requirements Analysis, Team Leadership, Team Building, HIPAA, Strategic Planning, Customer Relations, Problem Solving, SharePoint, Application Development, MS Project, Budgeting, Healthcare, Team Management, Healthcare IT, Vendor Relations, Software Development, Data Warehousing, Disaster Recovery, Microsoft Project, Requirements Gathering, Software Documentation
Education
MidAmerica Nazarene University 1998 — 2000
MBA, Business
Palmetto GBA May 2014 - Present
South Carolina Student Loan December 2011 - April 2014
BlueCross BlueShield of SC May 2009 - November 2011
Companion Data Services November 2006 - April 2009
NetBank September 2005 - November 2006
BlueCross BlueShield of SC July 2004 - August 2005
NetBank February 2003 - April 2004
Republic Leasing, Inc. December 1999 - February 2003
Giant Resource Recovery May 1999 - December 1999
Entre Computer Services June 1998 - April 1999
Skills
FISMA, Compliance Management, Risk Management, Security, Auditing, Process Improvement, Risk Assessment, IT Audit, Visio, Project Management, Business Analysis, Sarbanes-Oxley Act, Disaster Recovery, Business Process..., Network Security, CISA, CRISC, Security Incident..., Incident Management, Information Security, Computer Security, Information Technology
Education
Grantham University 1995 — 1998
Associate of Science (A.S.), Computer Science
BlueCross BlueShield of SC February 2009 - Present
BlueCross BlueShield of SC November 2008 - February 2009
BlueCross BlueShield of SC September 2000 - November 2008
Nelson Mullins August 1999 - August 2000
Ricci, Hubbbard, Leopold, Frankel & Farmer August 1998 - August 1999
South Carolina Court of Appeals July 1997 - August 1998
Skills
Government Relations, Policy Analysis, Government, Policy, Event Management, Marketing Communications, Leadership Development, Lobbying, Public Speaking, Business Development, Strategic Communications, Nonprofits, Legislation, Media Relations, Strategy, Management, Legislative Relations, Insurance, Public Policy, Public Relations, Event Planning, Politics, Public Affairs, Fundraising, Coalitions
Education
Georgetown University Law Center 1994 — 1997
J.D., Law
University of South Carolina-Columbia 1989 — 1994
BA, Political Science
North Central High School 1985 — 1989
CGI March 2015 - Present
Alpine Financial Inc July 2014 - Present
Buckhead Internal Medicine February 2011 - March 2014
Evans Family Medicine September 2007 - February 2011
TEKsystems January 2007 - May 2007
BlueCross BlueShield of SC July 2002 - December 2006
BlueCross BlueShield of South Carolina June 1997 - July 2002
Northrop Grumman September 1991 - June 1997
Skills
SDLC, Requirements Gathering, Requirements Analysis, PMP, Visio, Business Analysis, Software Project..., Systems Analysis, SharePoint, Vendor Management, EMR, EPIC Cadence, NextGen, PMO, Business Intelligence, SOA, Integration, Unix, Enterprise Architecture, Agile Methodologies, Project Portfolio..., Software Documentation, Disaster Recovery, IT Management, Software Development, ITIL, MS Project, Business Requirements, DB2, Interpersonal Skill, Epic Systems, Outstanding..., Microsoft Project, Project Management, Healthcare, Epic Prelude, Medical Terminology, EHR, Medical Billing, Team Building, Process Optimization, Epic Resolute...
Education
Hampton University
BS, Computer Science
W. J. Keenan High School
BlueCross BlueShield of SC April 2011 - Present
BCBSSC July 2009 - March 2012
Piedmont Technical College January 2007 - June 2009
Grede Foundries, Inc. March 2005 - June 2009
Brooks Eckerd Pharmacy September 1998 - February 2002
Skills
Windows System..., Linux System..., Bash, VBScript, Team Leadership, Management, 24x7 Production Support, Disaster Recovery, Microsoft Exchange, Process Improvement, System Administration, Troubleshooting, Windows Server, Linux, Windows
Education
Lander University 2000 — 2004
B.S., Computer Science
BCBSSC October 2002 - Present
BlueCross BlueShield of SC 2002 - Present
CSC August 1990 - October 2002
Education
Francis Marion University 1981 — 1985
Computer Science and Business Administration
University of South Carolina-Columbia
Bachelor of Science (B.S.), Business Administration and Management, General
Free Times September 2007 - Present
BlueCross BlueShield of SC June 2004 - November 2009
University of South Carolina August 2002 - May 2004
Education
University of South Carolina-Columbia 2001 — 2003
MA, Linguistics
Fort Lewis College 1996 — 2000
BA, English
BlueCross BlueShield of South Carolina May 2015 - Present
BCBSSC June 2004 - May 2015
BlueCross BlueShield of SC March 2002 - June 2004
BlueCross BlueShield of SC May 2000 - March 2002
BlueCross BlueShield of SC August 1996 - May 2000
Skills
COBOL, DB2, Requirements Analysis, Requirements Gathering, SDLC, SQL, Visio, Systems Analysis
Education
Limestone College 1999 — 2003
BS, Computer Science/MIS
BlueCross BlueShield of SC March 2012 - Present
Blue Cross Blue Shield of SC April 2007 - Present
BlueCross BlueShield of SC November 2002 - March 2012
Skills
Business Analysis, Claim, Customer Service, Employee Benefits, Health Insurance, Healthcare, Insurance, Management, Medicare, Network Administration, Process Improvement, Analysis
Education
South University 2008 — 2010
MBA, Health Care
Hampden-Sydney College 1998 — 2002
Economics, Management
Lexington County School District One October 2013 - Present
AAC - Advanced Automation Consulting February 2007 - October 2013
South Carolina Commission on Higher Education June 2012 - June 2013
SC Department of Education 2007 - June 2012
BlueCross BlueShield of SC August 2003 - February 2007
ABB, Raleigh, NC August 2000 - August 2001
Pirelli Cables 1995 - 2000
American Software, Inc., Atlanta, GA November 1988 - February 1995
Lozier Corporation, Omaha, NE March 1983 - November 1988
Skills
Software Project..., Strategy, Analysis, Project Portfolio..., SAP, Leadership, Microsoft SQL Server, Management, Training, Budgets, Business Process, Integration, Software Development, Program Management, COTS, SaaS, Agile & Waterfall..., SharePoint, Business Analysis
Education
Furman University 2004 — 2006
PMP Training
University of Nebraska at Omaha 1979 — 1983
Business Major
Avanade December 2011 - Present
Bank of America August 2010 - January 2012
BlueCross BlueShield of SC December 2006 - November 2009
Skills
ITIL, Integration, PMP, Program Management, PMO, Disaster Recovery, Data Center, MS Project, Cross-functional Team..., Telecommunications, SharePoint, Cloud Computing, Change Management, Project Management, Information Technology, Process Improvement, Troubleshooting, Analysis, Enterprise Software, Risk Management, Microsoft Project
Education
Florida Atlantic University 1989 — 1991
MBA, Business Administration
Florida Atlantic University
B.B.A, Business Management / Computer Systems
Apologia Educational Ministries September 2010 - Present
Apologia Educational Ministries August 2010 - Present
BlueCross BlueShield of SC October 2002 - October 2010
BlueCross BlueShield of SC October 2002 - July 2009
PMSC (Policy Management Systems Corp) October 1978 - September 2002
CSC 2000 - 2002
Skills
SharePoint, Access, Microsoft Excel, Projects, PowerPoint, Outlook, SDLC, Business Analysis, PMO, Visio, Process Improvement
Education
University of South Carolina-Columbia 1976 — 1978
BS, Management Science
Furman University 1973 — 1976
PwC August 2010 - Present
H & R Block 2005 - 2011
Axia College October 2006 - March 2009
BlueCross BlueShield of SC May 1998 - August 2005
Skills
Audit Command Language, SQL, Microsoft Excel, PowerPoint, Microsoft Word, Accounting, Accounts Payable, Outlook, Spreadsheets, Lotus Notes, Microsoft Office, Customer Service, Access, Budgets, Project Management, Accounts Receivable, Program Management, Auditing, Employee Relations, Variance Analysis, Risk Management, Insurance, Administrative..., Financial Reporting, Human Resources, Analysis, Team Leadership, Time Management, Business Analysis, Process Improvement, Training
Education
Midlands Technical College
Midlands Technical College
Midlands Technical College
Webster University
Master of Arts (M.A.), Management
Francis Marion University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hillcrest High School, Dalzell SC
UnitedHealth Group November 2014 - Present
Blue Shield of California July 2013 - November 2014
Amerigroup Corporation April 2012 - July 2013
BlueCross BlueShield of SC January 2012 - March 2012
Accenture July 2011 - September 2011
College of Business (Illinois State University) August 2010 - May 2011
Illinois State University September 2008 - May 2011
BSES Rajdhani Power Ltd/ Reliance Energy September 2005 - March 2008
Skills
Visio, Microsoft Excel, Access, SDLC, SharePoint, Requirements Analysis, Analysis, Project Management, Management, Testing, PowerPoint, Teamwork, Data Analysis, Microsoft Word, Business Analysis, SQL, FACETS 4.71, SSRS, Atlassian JIRA, Toad, Tidal Enterprise..., SQL Server Management...
Education
Illinois State University 2008 — 2011
MBA, Finance
Kurukshetra University 2001 — 2005
B Tech, Electronics & Communication
Sacred Heart Convent School, Jagadhri
BlueCross BlueShield of SC September 2012 - Present
NextGen Healthcare Information Systems May 2011 - September 2012
Blue Cross Blue Shield of South Carolina January 2001 - December 2008
UICI October 1998 - December 2000
HealthAxis August 1988 - October 1998
Skills
Project Management, SDLC, Visio, Software Documentation, Business Process..., Business Analysis, Management, Software Project..., Training, Project Planning, Requirements Analysis
Education
University of Florida 1977 — 1978
None, Journalism/Broadcasting
Florida State College at Jacksonville 1975 — 1976
None, General 101 courses for transfer
Fernandina Beach High School 1972 — 1975
Graduated High School, College Prep
US Army December 2008 - August 2013
BlueCross BlueShield of SC November 2011 - December 2012
United States Marine Corps July 1988 - July 1992
Skills
Security Clearance, Intelligence, Command, Personnel Management, Human Resources, Employee Benefits, DoD, Military, Military Operations, Operational Planning, Military Experience, Management, Training, Intelligence Analysis, Army
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
MHRM, Human Resource Management
Devry University 2005 — 2009
Technical Management, Human Resources
Blue Cross Blue Shield of South Carolina November 2014 - Present
BlueCross BlueShield of SC August 2011 - November 2014
BlueCross BlueShield of SC January 2009 - August 2011
Skills
Quality Center, Testing, Visio, Team Leadership, Quality Assurance, Business Analysis, System Testing, User Acceptance Testing, Systems Analysis
Education
Walden University 2014 — 2016
Master of Science (M.S.), Information Technology
Furman University 2009 — 2010
Post Graduate Degree in IT Management, Information Technology
University of South Carolina-Columbia 1985 — 1990
Bachelor of Science, Criminal Justice
EMEDIX October 2013 - Present
BlueCross BlueShield of SC September 2009 - September 2013
BlueCross BlueShield of SC October 1995 - September 2009
BlueCross BlueShield of SC February 1991 - October 1995
ComputerLand of Charleston June 1986 - February 1991
Skills
Medicare, Tricare, Government contracts, Mainframe, PMP, Government Procurement, SharePoint, Oracle, Quality Assurance, MS Project, Technical Support, Team Leadership, Call Centers, Program Management, Databases, E-commerce, Healthcare Information..., TRICARE, Requirements Analysis, Process Improvement, Business Analysis, Start-ups, Customer Service, Medicaid, EDI, Analysis, SDLC, HIPAA, Management, Unix, Proposal Writing, Access, Team Building, Software Documentation, SOA, Integration, Networking, Health Insurance, Budgets, Leadership, Software Development, Managed Care, DoD, Healthcare Consulting, Visio, Troubleshooting, Government Contracting, Cross-functional Team..., Risk Management
Education
Francis Marion 1992 — 1995
MBA, Business Administration
The Citadel 1980 — 1984
The Citadel, Liberal Arts
AT&T Unix School
Francis Marion University
Master, Business Administration
IBM Advanced Connectivity School
IBM Business Fundamental School
The Citadel
Bachelor of Arts
BlueCross BlueShield of SC
Skills
IT Audit, SAS70, Sarbanes-Oxley Act, CISA, Internal Audit, Risk Assessment, Internal Controls, Risk Management, Auditing, Enterprise Risk..., Financial Risk, SSAE 16, Accounting, Insurance, Segregation of Duties, Quality Auditing, Business Process..., Fraud, US GAAP, Access Lists, Sarbanes-Oxley, External Audit, GAAP, IT Controls, Governance, COSO, COBIT, Financial Reporting, Information Security
Education
Howard University
Bachelor of Business Administration (BBA), Accounting
General Dynamics IT October 2012 - Present
ITT EXELIS April 2011 - September 2012
ITT Systems Corp September 2010 - April 2011
Neal Construction Co July 2008 - September 2010
BlueCross BlueShield of SC October 2004 - August 2006
Skills
Active Directory, DHCP, A+ Certified, Cisco Technologies, Network Administration, Microsoft Exchange, Windows 7, BMC Remedy, Security+, DNS, Windows Server, Troubleshooting, Technical Support, Firewalls, WAN, Software Documentation, VPN, System Deployment, LAN-WAN, VLAN, Help Desk Support, Workstations, Cisco Routers, Network Engineering, Microsoft Certified..., VMware ESX, Network Security, Operating Systems, Network Design, Networking, Hardware, Routers, Security, System Administration, SCCM, XP, Switches, Cisco IOS, Servers, Printers, Computer Security, Laptops, Cisco Call Manager, Windows, Software Installation, VMware, Antivirus, Disaster Recovery, IP, Computer Hardware
Education
Francis Marion University
Computer Information Systems Management
EXL Service May 2012 - Present
BlueCross BlueShield of SC September 2011 - May 2012
Skills
Java, SQL, Microsoft Word, C++, PowerPoint, Microsoft Office, Statistics, Data Analysis, XML, Software Development, Python, .NET, Microsoft Excel, SDLC, Matlab, LaTeX
Education
Michigan Technological University 2005 — 2011
Aflac July 2011 - December 2013
Randstad March 2011 - July 2011
Collabera Inc. January 2010 - January 2011
INVISTA September 2007 - January 2010
BlueCross BlueShield of SC December 2002 - September 2004
Skills
Human Resources, Recruiting, Management, Sales, Team Building, Leadership, Training, Customer Service, Technical Recruiting, Staffing Services, Strategic Planning, Interviews, Account Management, Key Account Management
Education
Limestone College 2013 — 2013
Business Administration and Management, General, 3.4
Richland Northeast High School 1997 — 2001
Diploma, Honors/Regents High School/Secondary Diploma Program
Wells Fargo September 2014 - Present
Bank of America June 2013 - Present
Wells Fargo January 2012 - May 2013
BlueCross BlueShield of SC October 2011 - December 2011
Wells Fargo-WFA March 2011 - September 2011
Carolinas Healthcare Systems September 2007 - February 2011
Casualty and Surety, Inc January 2005 - March 2007
United States Air Force January 2001 - January 2005
Skills
MS Share Point, MS Project, MS Office Suite, SharePoint, Resource Management, Vendor Management, Process Improvement, Change Management, PMP, Project Planning, SDLC, Project Management, Certified Project..., Business Analysis, Information Technology, Program Management, Team Building, Project Portfolio..., Business Process..., Visio, Software Project..., Team Leadership, Requirements Analysis, Telecommunications, Software Development, Team Management, Cross-functional Team..., Testing, Business Intelligence, Management, Software Documentation, Access, Analysis, Microsoft Office, Databases, Leadership, Risk Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Project Management
Saint Leo University 2002 — 2004
B.S., Computer Information Systems
Community College of Air Force 1999 — 2001
A.A.S, Information Management Systems
CSX Transportation January 2015 - Present
Francis Marion University January 2011 - Present
Assurant Solutions November 2013 - January 2015
UPS October 2012 - March 2013
BlueCross BlueShield of SC January 2009 - May 2012
Geek Squad May 2011 - March 2012
English Backhoe & Tractor January 2007 - August 2011
Insight 2010 - 2010
Blumenthal Mills June 1999 - December 2007
Skills
Operating Systems, Visual Basic, Microsoft Office, Customer Relations, Java, HTML, Excel, Customer Service, Windows, JavaScript, Problem Solving, Word, PowerPoint, SQL Server, Troubleshooting, Programming, Access, CSS, Photoshop, Backhoe Operator, Computer Hardware, Computer Repair, C, Technical Support, Team Leadership, Microsoft Word, OS X, Microsoft SQL Server
Education
Francis Marion University 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science
Northeastern Tech. 2008 — 2010
Associates, Computer Tech.
BlueCross BlueShield of SC June 2004 - Present
BlueCross BlueShield of SC March 2000 - June 2004
BlueCross BlueShield of SC March 1995 - March 2000
Education
Webster University 1998 — 2000
MBA, Management
Francis Marion University 1985 — 1991
BA, Marketing
BlueCross BlueShield of SC May 2012 - Present
JPMorgan Chase April 2011 - November 2011
Palmetto Secure Document Destruction January 2011 - May 2011
Heritage Digital August 2010 - December 2010
Skills
Computer Hardware, CompTIA A+ Certification, CompTIA Network+..., CompTIA Security+..., Windows Server, Active Directory, Unix, VMware, VirtualBox, Microsoft Office, Software Engineering, C++, SQL, Visual Basic, HTML, CSS, UML
Education
Francis Marion University 2006 — 2011
Bachelor of Science, Computer Science
Nucor Steel August 2008 - Present
Wellman, Inc July 2003 - August 2008
BlueCross BlueShield of SC November 1999 - May 2003
Education
Florence Darlington Technical College 2004 — 2005
Associates, Criminology
Francis Marion University 1991 — 1993
Nursing
Monster WorldWide October 2008 - Present
BlueCross BlueShield of SC August 1996 - October 2007
BlueCross BlueShield of South Carolina August 1996 - October 2007
Skills
Salesforce.com, Leadership, Customer Retention, Sales, Account Management, Call Center, Customer Satisfaction, Technical Analysis, Technical Support, Project Management, Time Management, Process Improvement, Escalations Management, Customer Escalation..., Financial Reporting, Reporting & Analysis, Cost Management, Cost Reporting, Financial Accounting, Cost Accounting, Tax Accounting, Health Insurance
Education
Florence-Darlington Technical College 2014 — 2016
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
Francis Marion University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Accounting
Benefitfocus February 2014 - Present
BlueCross BlueShield of SC March 2008 - February 2014
Cognizant Technology Solutions June 2004 - November 2005
Skills
Software Quality..., Test Automation..., GUI Test Automation, Business Analysis, Functional Analysis, Test Planning, Test Management, Defect Tracking, Mercury QuickTest Pro, Selenium, Health Insurance, Quality Center, Microsoft SQL Server, SDLC, Agile Methodologies, SharePoint, User Acceptance Testing, Management
Education
Madras Christian College 2000 — 2003
Master of Computer Applications (M.C.A.), Computer Science
Womens Christian College 1997 — 2000
Bachelor's degree, Physics
The Regional Medical Center March 2007 - Present
BlueCross BlueShield of SC April 2002 - February 2007
Skills
Computer Hardware, Office Administration, Secretarial / Customer...
Education
Kaplan University 2011 — 2014
George Westinghouse Vocational Tech 1987 — 1991
Diploma, Dental Technology
Roper St. Francis June 2013 - Present
Centura College May 2011 - June 2013
Medical University of South Carolina January 2008 - November 2010
Baptist Richland Primary Care June 2007 - December 2007
Santee Hematology & Oncology March 2000 - June 2007
Midland Oncology November 1996 - March 2000
BlueCross BlueShield of SC June 1989 - October 1997
Skills
ICD-9-CM, CPT Coding, Practice Management, Medical Billing, Instructors, Management, Revenue Cycle Management
Education
Medical University of South Carolina 1986 — 1989
Bachelor's degree, Health Information/Medical Records Administration/Administrator
BlueCross BlueShield of SC October 2002 - Present
Washington Mutual July 2001 - August 2002
Fleet Mortgage Group November 1998 - July 2001
Savannah River Nuclear Solutions March 1991 - November 1998
Skills
SDLC, Oracle, Microsoft SQL Server, Database Administration, Data Administration, Software Engineering, Logical Data Modeling, Software Development, Software Project..., Disaster Recovery, Data Governance, Vulnerability Assessment, Vulnerability Risk..., Policy Development, Software Documentation, Data Warehousing, DB2, Business Intelligence, Database Replication, Enterprise Software, Unix
Education
Limestone College
Bachelor of Science (B.S.), Business Administration
BlueCross BlueShield of SC January 2004 - November 2011
U.S. Army July 1983 - August 2003
Skills
Strategic Planning, Operations Management, Quality Assurance, Training, Team Building, Key Account Management, Problem Solving, Public Speaking, Recruiting
Education
Limestone College
Bachelor of Science (BS), Information Technology
towers perrin December 1998 - June 2002
BlueCross BlueShield of SC January 1993 - November 1998
Skills
Microsoft Excel, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Hampton University 1985 — 1987
Master of Arts (M.A.), Special Education and Teaching
usny 1983 — 1985
BlueCross BlueShield of SC January 2013 - Present
African Methodist Episcopal Church (Ecumenical & Urban Affairs) 2012 - Present
Jackson Hewitt Tax Service January 2012 - April 2012
Skills
Financial Reporting, Corporate Finance, Tax Preparation, Product Marketing, Insurance, Accounts Receivable
Education
Francis Marion University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
BlueCross BlueShield of SC August 2013 - Present
Skills
Health Insurance, Medicaid, Medicare, Accounts Receivable, Microsoft Excel, Sage 50, SQL DB2, Billing Process, Accounting, Affordable Care Act, HIPAA, Account Reconciliation, Healthcare
Education
Limestone College 2014 — 2016
Bachelor’s Degree, Accounting
South University 2011 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of South Carolina-Columbia 2007 — 2011
Bachelor’s Degree
Pee Dee Crop Production Services, LLC February 2011 - Present
BlueCross BlueShield of SC February 1994 - February 2011
Blue Cross and Blue Shield of SC 1992 - 2011
Skills
Problems Solving,...
Education
Troy State University 2009 — 2011
Masters of Management, Leadership and Organizational Development
Francis Marion University 1984 — 1989
Bachelor's degree, Psychology and Sociology