Experience
Rhetoric Masters, LLC   January 2011 - Present
BlueCross BlueShield of SC   October 2007 - November 2012
Webster University  August 2010 - May 2011

Skills
Writing, Proofreading, Public Relations, Project Management, Customer Service, Organizational..., Strategic Planning, Training, Research, Grant Writing, Teaching, Health Insurance, Microsoft Office, Insurance, Process Improvement, Event Planning, Microsoft Excel, HIPAA, Call Centers, Communication, Outlook, Medicare, Compliance, Access, Competitive Analysis, Organizational...

Education
University of Arkansas at Little Rock   1996 — 1999
MA, Technical & Expository Writing

Experience
PGBA, LLC a subsidiary of Blue Cross Blue Shield of South Carolina   August 1998 - Present
BlueCross BlueShield of SC   January 1996 - January 1998
BlueCross BlueShield of SC   January 1994 - January 1996
The Myrtle Hospitality Group   January 1990 - January 1992
Harrelson Group   January 1989 - January 1990
Cook Ruef and Assoc   1979 - 1981

Skills
Customer Service/Call..., EDI, Insurance, Healthcare, Project Management, Help Desk Support, Web Development, Claims Management, Provider Data Management, Change Orders, Health Insurance, SDLC, Customer Service, Analysis, Call Centers, Claim, Leadership, Management, Marketing, Process Improvement, Training, Customer Satisfaction, Employee Training, Team Building

Education
University of South Carolina - Darla Moore School of Business   1974 — 1978
BS, Business Administration

Randolph College   1973 — 1974

Experience
Baptist Health South Florida located in Miami, Florida  October 2011 - Present
Baptist Health South Florida Federal Credit Union   July 2012 - Present
Greater Miami Society for Human Resources Management  June 2012 - January 2015
John Wiley and Sons  June 2012 - September 2012
Horry-Georgetown Technical College Continuing Education  April 2011 - October 2011
United Way of Horry County   January 2011 - October 2011
Coastal Organization of Human Resources   January 2009 - October 2011
BlueCross BlueShield of SC   August 2004 - October 2011
Muscular Dystrophy Association  June 2001 - August 2004
Advantage Human Resourcing  February 2000 - May 2001

Skills
Compensation, Employee Relations, Recruitment/Retention, Employee Engagement, Benefits Administration, Certified Compensation..., Deferred Compensation, Employee Handbooks, Employee Training, Employee Recognition, Recruitment Training, Instructor-led Training, Human Resources, SPHR, GPHR, CCP, Recruiting, FMLA, Leadership Development, Training, Management, Organizational..., Employment Law, Employee Benefits, Leadership, Temporary Placement, Coaching, Onboarding, Interviews, Payroll, Hiring, Succession Planning, HRIS, Personnel Management, Job Descriptions, Workforce Planning, Talent Management, Performance Appraisal, Talent Acquisition, Career Development, Performance Management, Applicant Tracking..., Blogging, HR Policies, Labor Relations, Organizational..., Taleo, College Recruiting, Salary, Conflict Resolution

Education
Webster University
MBA, Masters in Business Administration, GPA 3.98

Webster University
Master of Arts (M.A.), Human Resources Management

Stockton University
BA, Business Administration

University of South Carolina - Darla Moore School of Business
Executive Education Certificate, Train the Trainer

Experience
Platt College  2007 - 2010
BlueCross BlueShield of SC   2000 - 2007
Blue Cross Blue Shield of Texas  1992 - 1999
Concorde Career Colleges, Inc.   August 1984 - March 1992

Skills
Research, Photoshop, Sales, Public Speaking, Teaching

Education
Texas A&M University
Bachelor of Science (B.S.), Education

Texas A&M University-Commerce
Bachelor's degree

Experience
DrivenBrands Shared Services Center   June 2011 - June 2012
Driven Brands Shared Services Center   June 2011 - June 2012
Staples Shared Services Center   August 2009 - June 2012
Staples Shared Services Center, Inc   November 2007 - August 2009
BlueCross BlueShield of SC   October 2005 - December 2007
AccountSource, Inc  April 2007 - November 2007
Planned Administrators, Inc: BCBSSC   October 2002 - December 2005

Skills
Microsoft Office, Data Entry, SAP, Oracle SQL, Account Reconciliation, Accounts Payable, Claims Management, Invoicing, Public Speaking, Clerical Skills, Windows 7, Windows Vista, Training, Time Management, Accounting

Education
Southern Wesleyan University   2010 — 2012
Master of Science (M.S.), Business Administration and Management, General, 3.23

Southern Wesleyan University   2005 — 2012
AGS; Bachelor Degree, Business Administration

Southern Wesleyan University   2005 — 2012
AGS; Associate Degree, Business Administration and Management, General

Experience
Citi Trends  October 2012 - Present
Goodwin Enterprises   June 2011 - Present
BlueCross BlueShield of SC   September 1998 - July 2010

Skills
Social Media, HTML, Online Advertising, JavaScript, SEO, Social Media Marketing, CSS, PHP, E-commerce, MySQL, Web Development, Web Design, Digital Marketing

Education
University of Phoenix   2010 — 2015
Associate of Arts (A.A.), Psychology

Lugoff-Elgin High School   1988 — 1991
High School Diploma, General Studies

Experience
Hilton Grand Vacations  May 2014 - Present
PrincetonOne  May 2013 - May 2014
Mercom  April 2012 - October 2012
BlueCross BlueShield of SC   March 2011 - April 2012
Horry County Schools  August 2008 - March 2011
Plantation Resort  February 2001 - February 2008
Festiva Resorts  2003 - 2005
Wyndham Vacation Ownership  October 1991 - February 2001

Skills
Customer Service, Management, Team Building, Sales, Recruiting, Telecommunications, Networking, Strategy, Talent Acquisition, Consultative Sales..., Qualifying Prospects, Business Development, Strategic Planning, Career Development, Relationship Management, Social Media, Social Media Marketing, Strategic Sourcing, Business Networking, Passive Candidate..., Sales Cycle Management, Complex Sales, Interview Preparation, Job Coaching, Constructive Feedback, Organics, Nutraceuticals, Food & Beverage, Food Supplements, Natural Foods, Leadership, Talent Management, Food, Marketing Strategy, Marketing, Product Development

Education
UNC Charlotte   1986 — 1990
Bachelor's Degree, Political Science and Government, Minor in Business Communications

Bayport BluePoint HS   1982 — 1986
High School, Regents Diploma with Recognition

Experience
BlueCross BlueShield of SC   June 2004 - Present
ESP Consulting   October 2003 - June 2004
Systematics (Alltel Information Services)   April 1986 - September 2003

Skills
Product Development, Visio, Analysis, Requirements Gathering, Account Management, Team Building, Product Marketing, Life Insurance, Marketing, New Business Development, Customer Service, Brokers, Risk Management, Healthcare, Software Project..., PMP, Competitive Analysis, Business Strategy, Business Process..., Healthcare Information..., Disability Insurance, Leadership

Education
Southern Methodist University - Cox School of Business
BBA, Marketing

Experience
CSC  February 2012 - Present
University of South Carolina  2015 - 2015
University of South Carolina  2014 - 2015
CSC  March 2011 - February 2012
BlueCross BlueShield of SC   June 2007 - September 2010

Skills
Business Analysis, SDLC, Policy, Training, Social Media, Outsourcing, Analysis, Business Process, Requirements Analysis, Requirements Gathering

Education
University of Illinois at Chicago   1984 — 1990
Bach Sci, Mathematics (Sociology)

Experience
BlueCross BlueShield of SC   January 2011 - Present

Education
University of Phoenix-Columbia Campus   2008 — 2011
Bachelor's degree, Business Administration and Management, General, 3.2

Experience
BlueCross BlueShield of SC   November 2006 - Present

Skills
SDLC, Disaster Recovery, Active Directory, Visio, Vendor Management, Business Analysis, PMP, Windows Server, System Administration, SharePoint, Requirements Gathering, IT Management, Troubleshooting, ITIL, Software Documentation, Servers, PMO, Requirements Analysis, Information Technology, Help Desk Support, Windows 7, Data Center, IT Strategy, Integration, Security, Citrix, Enterprise Architecture, IT Operations, IT Service Management, Process Improvement, System Deployment, Systems Analysis, VMware, Project Portfolio..., Databases, Network Security

Education
St. Francis University   2002 — 2005
BS, Computer Science

DeVry Institute of Technology   1983 — 1985
Electronic Technology

Experience
BlueCross BlueShield of SC   January 2008 - Present

Skills
Visio, Business Analysis, Requirements Gathering, Systems Analysis, Business Intelligence, Process Improvement, Windows Server, Requirements Analysis, SDLC, Data Analysis

Education
SMU   1984 — 1987
Bachelor of Science (BS), Economics

Experience
BlueCross BlueShield of SC   November 2012 - Present
BlueCross BlueShield of SC/TM Floyd & Company   November 2011 - November 2012
Web Consultant  January 2006 - November 2011
TRG, LLC.   August 2003 - January 2006
Directed Electronics  August 2002 - August 2003
PINT, Inc.   October 1999 - August 2002

Education
University of California, San Diego   1996 — 1999
Bachelors, Computer Science and Mathematics

Experience
BlueCross BlueShield of SC   September 2011 - Present
Springs Creative  August 2009 - September 2011
Kolo, LLC   March 2008 - 2009
EK Success  July 2002 - December 2007
Plaid Enterprises  June 2000 - July 2002

Skills
Marketing Strategy, Product Development, Sales Management, Marketing Communications

Education
Saint Mary's College   1996 — 2000
BBA, Marketing & Management

Cardinal Newman

Experience
BlueCross BlueShield of South Carolina  October 2013 - Present
BlueCross BlueShield of SC   February 2012 - Present
SC Midlands Chapter of ISACA   June 2011 - Present
South Carolina Department of Employment and Workforce  March 2011 - February 2012
NYS Office of the State Comptroller  March 2007 - March 2011
Chittenden Bank  November 2005 - March 2007
Bollam, Sheedy & Torani CPAs   January 2004 - May 2005

Skills
CISA, Certified Internal..., Auditing, Internal Audit, Accounting, CPA, Finance, Sarbanes-Oxley Act, Internal Controls, IT Audit, Risk Management, Enterprise Risk...

Education
Utica College   2005 — 2008
MBA, Economic Crime & Fraud Management

Siena College   2000 — 2004
BBA, Accounting

Colonie High School

Experience
Montgomery County  October 2013 - Present
Diversified Computer Solutions  January 2003 - October 2013
BlueCross BlueShield of SC   January 2006 - September 2006
Alltel Information Services  December 2000 - January 2003

Skills
Security, Cisco Technologies, Servers, Technical Support, Network Security, Data Center, VMware, Virtualization, Active Directory, Windows Server, Switches, Telecommunications, Troubleshooting, VoIP, Cloud Computing, Microsoft Exchange, Software Installation, Network Design, Routers

Education
The Citadel   1996 — 1999
BS, Business Administration

Experience
The Board of Directors, LLC   September 2010 - Present
BlueCross BlueShield of SC   November 2004 - Present

Skills
Process Improvement, Program Management, Health Insurance, Insurance, Training

Education
South University
Associates, Business Administration

Experience
Dell  March 2015 - Present
Symantec  July 2011 - March 2015
Clearwell Systems  April 2011 - July 2011
Blue Cross and Blue Shield of South Carolina  July 2005 - April 2011
BlueCross BlueShield of SC   July 2005 - April 2011
Piedmont Technical College  November 2003 - July 2005

Skills
Account Management, Solution Selling, Business Development, Enterprise Software, Security, Cloud Computing, Enterprise Architecture, SaaS, Disaster Recovery, Virtualization, Active Directory, SharePoint, System Deployment, Storage, Microsoft Exchange, VMware ESX, Network Security, Messaging, Microsoft Technologies, ITIL, SAN, High Availability, Litigation Support, Servers, Technical Support, Consulting, Technical Product Sales, eDiscovery, System Design, Software Design, Compliance

Education
United States Air Force Academy

Experience
It Works Global  November 2014 - Present
BlueCross BlueShield of SC   2002 - Present

Skills
Provider Relations, Health Insurance, Managed Care, Insurance, Health Policy, Medicare, Policy, Business Analysis, Customer Service, Healthcare, Leadership, Process Improvement, HIPAA, Claim, Team Building, Analysis, Program Management, Microsoft Office, Access

Education
South University
Bachelor of Science (BS), Health/Health Care Administration/Management

Experience
Piedmont Natural Gas  February 2015 - Present
Piedmont Natural Gas  January 2014 - Present
Piedmont Natural Gas  May 2010 - January 2014
Coca-Cola Bottling Company Consolidated  October 2007 - May 2010
Grant Thornton LLP  September 2003 - October 2007
Enterprise Leasing  2000 - 2003
Palmetto GBA  1998 - 2000
BlueCross BlueShield of SC   1998 - 2000
PGBA   1998 - 2000

Skills
SQL, Accounting, Forecasting, Process Improvement, Java, Requirements Management, Cognos, JavaScript, XHTML, XSLT, cXML, Sarbanes-Oxley Act, Budgets, Auditing, PeopleSoft, Internal Controls, Financial Reporting, Financial Analysis, SAP, XBRL, Procurement, Data Governance, PowerPlant Projects, SharePoint 2010, PowerPivot, Workday, SSAS 2008, SharePoint, Access, Accounts Payable, General Ledger, Integration, Business Process..., Finance, Financial Statements

Education
University of North Carolina at Charlotte   2009 — 2012
Masters, Software and Information Systems

Queens University of Charlotte   2004 — 2006
BA, Information Systems

University of North Carolina at Charlotte   1991 — 1996
BS, Accounting

Experience
Parkview Health  April 2014 - Present
Staples  December 2011 - April 2014
Progressive Medical, Inc.   October 2008 - December 2011
JP Morgan Chase  July 2007 - August 2008
BlueCross BlueShield of SC   March 2002 - July 2007
Bank One  July 2000 - August 2001

Skills
Business Intelligence, Data Warehousing, Process Improvement, Databases, Microsoft SQL Server, SharePoint, Business Objects, ETL, Project Planning, Microstrategy, Visio, EPIC Data Warehouse, Program Management, SSIS, SSRS, Analytics, Quality Assurance, Business Analysis, Budgets, SDLC, Access, Vendor Management, DB2, Requirements Analysis

Education
The Ohio State University - The Max M. Fisher College of Business   1986 — 1991
BSBA, Operations Management & Information Systems

Experience
https://www.karatbars.com/?s=manlyhogg   February 2015 - Present
Dawn of Innocence, LLC   September 2012 - January 2013
BlueCross BlueShield of SC   November 2001 - December 2004
Uss The Sullivans DDG-68  1996 - 2001
USS Midway   1989 - 1992

Skills
Creative Writing, Poetry, Scuba Diving, Chess, Karate, Dance, Snorkeling, Sailing, Military, Books, Copywriting, Creative Direction, DoD, Ebooks, History, Leadership, Microsoft Office, Military Operations, Online Marketing, Publishing, Security Clearance, Social Networking, Songwriting, Advertising, Customer Service, New Business Development, Social Media, Social Media Marketing, Strategic Planning, Team Building

Education
United States Naval Academy   1980 — 2001

C A Johnson High   1975 — 1979

C. A. Johnson High School   1975 — 1978

Experience
Renee & Company Inc.   November 2012 - Present
J.S. Walker & Company, Inc.   June 2015 - September 2015
Lowe's Companies, Inc.   April 2014 - March 2015
Bank of America  October 2013 - April 2014
Lowe's Companies, Inc.   October 2012 - October 2013
Lowe's Companies, Inc.   February 2012 - October 2012
Lowe's Companies, Inc.   December 2010 - February 2012
Edgenet  April 2010 - January 2011
BlueCross BlueShield of SC   July 2008 - April 2010
BlueCross BlueShield of SC   July 2008 - April 2010

Skills
Requirements Gathering, Business Analysis, Requirements Analysis, Content Management, Technical Writing, SDLC, Process Improvement, SharePoint, E-commerce, ITIL, Agile Methodologies, Program Management, Persuasive Presentation..., Product Development, Product Design, Product Management, Dynamic Communicator, Strategic Financial..., Personal Financial..., Finance, Business Requirements, Financial Analysis, Retail, Agile, Software Project..., Scrum, Process Development, SQL, MS Project, Change Management, Business Intelligence, Data Analysis, IBM Websphere Commerce, Technology Leadership, Technology Software, Technology Solutions, Software Design, Software Engineering, Software Quality..., Strategic Planning, Strategic Partnerships, Written & Oral..., Android, Android Product Design, eCommerce Product Design, mCommerce Product Design, iOS, Web Design, Graphic Design, Release Management

Education
University of South Carolina-Columbia
Bachelors of Science, Information Technology

University of South Carolina - The Moore School of Business
Bachelors of Science, Finance

University of South Carolina - The Moore School of Business
Bachelors of Science, Management

Experience
Cognitive Box Consulting LLC   September 2012 - Present
Genpact - Jawood Healthcare Solutions  2014 - 2014
Meridian Technologies  April 2011 - September 2012
State of South Carolina  August 2008 - April 2011
BlueCross BlueShield of SC   October 2005 - August 2008
Blue Cross Blue Shield  October 2005 - August 2008
Richland County  August 2003 - October 2005
University of Alaska Anchorage  June 2001 - August 2003

Skills
Telecommunications, MS Project, Program Management, Visio, Project Management, Project Planning, PeopleSoft, Troubleshooting, Customer Service, Access, SDLC, Vendor Management, Training, Business Analysis, Consulting, Leadership, Management, Databases, Requirements Analysis

Education
University Of Georgia   1995 — 1996
Master, Math Education

Savannah State University   1979 — 1983
Bachelor's degree, Mathematics and Computer Science, 3.67

Savannah State University   1979 — 1983
B.S, Mathematics and Computer Science

The University of Georgia
Masters Degree, Math Education- not Complete

Experience
LPL Financial  July 2012 - Present
LPL Finanical  June 2011 - July 2012
Fifth Third Bank  October 2006 - March 2009
Wachovia, A Wells Fargo Company  April 2006 - September 2006
ADP Small Business Solutions   August 2004 - November 2005
First Union/ Wachovia Bank   December 1999 - September 2003
First Union National Bank  June 1998 - December 1999
First Union National Bank  January 1997 - June 1998
First Union National Bank  November 1995 - January 1997
BlueCross BlueShield of SC   December 1993 - April 1995

Skills
Outlook, Lotus Notes, Windows, Rumba, Beta (TPX), AS400, Leadership, Excel, Word, Access, SharePoint, MS Project, Analysis, Quality Assurance, Asset Management, Attention To Detail, Banking, Team Building, Customer Relations, Coaching, Customer Service, Call Center, Client Service, Data Analysis, Data Entry, DOS, Administrative Duties, Feedback, Medical Coding, Health Insurance, Project Coordination, 10 Key, Notary Public, Oracle, Organizing, PowerPoint, Quality Management, Problem Solving, Administrative Support, Stellent, Citrix, Financial Services, Program Management, Recruiting

Education
University of North Carolina at Charlotte   2008 — 2013
Bachelors, Communications

Experience
Harris Corporation, VA Programs   July 2011 - Present
BlueCross BlueShield of SC   July 2010 - March 2011
Space Gateway Support LLC  1999 - 2008
Superior Consultant Company  February 1998 - May 1999
Grumman Systems Support Corp   June 1997 - February 1998
Halifax Medical Center  March 1992 - May 1997

Skills
SDLC, Quality Center, Visio, PMO, Access, MS Project, Software Documentation, Quality Assurance, Microsoft Excel, SharePoint, CMMI, HIPAA, Management, Change Management, Integration, Process Improvement, Requirements Management, Project Management, Testing, Program Management, PMP, Project Planning, Technical Writing, Requirements Analysis, Software Project..., Analysis, Software Development, Requirements Gathering, Business Process, Configuration Management, Process Engineering, Business Process..., Risk Management, Business Requirements, Waterfall, Systems Analysis, Enterprise Architecture, Business Analysis, IT Management, SQL, Systems Engineering, Agile Methodologies, Vendor Management, ITIL, Security, CRM, Data Warehousing, User Acceptance Testing

Education
State College of Florida-Manatee-Sarasota   1974 — 1975
Associates, English

Experience
Digital Insight  January 2005 - Present
Wells Fargo Home Equity  January 2000 - January 2005
Norwest Direct   January 1998 - January 2000
Norwest Direct   January 1997 - January 1998
BlueCross BlueShield of SC   January 1994 - January 1995

Skills
Quickbase, SQL, Crystal Reports, Business Objects, Microsoft Access, Microsoft Excel, Statistical Data..., Reporting Systems, Management, Analytics, Microsoft SQL Server, Business Analysis, Software Documentation, SDLC, Testing, Data Analysis, Access, Requirements Gathering, MS Project, SAS, Visio, Integration, QuickBase, Internet Banking, CRM, Requirements Analysis, Databases, Business Intelligence, Quality Assurance, Vendor Management, Data Modeling, Software Project..., Enterprise Software

Education
Regis University   2001 — 2002
MBA, Operations Management

University of South Carolina   1992 — 1993
BS, Mathematical Science

Experience
Confidential  February 2011 - Present
ADP  2006 - 2009
Human Resources International (HRI)   January 2006 - November 2006
McLeod Health  2003 - 2006
BCBSSC  1992 - 2003
BlueCross BlueShield of SC   April 2000 - September 2002

Skills
Interviewing, Problem Solving, Online Marketing, Social Media, Teamwork, Experienced Hire..., Post jobs to internal..., Multitasker (Able to..., Maintaining applicant..., Schedule and coordinate..., Rehire eligibility..., Offer package..., Background check..., Onboarding of new hires, Applicant screening, Uploading/formatting..., Strong written and..., Administrative and..., Sourcing, Virtual/Remote..., Provide support to..., Detail oriented with..., Salesforce.com, Microsoft Office and..., Talent Acquisition, Virtual Edge ATS, Taleo ATS, Kenexa ATS, Customer service..., Excellent communication..., Flexible and Resilient, Strong organizational..., Sense of urgency, Leadership, Good judgment, Able to prioritize tasks, Special projects as..., Researcher, Web Based Applications, Metrics administration..., Follow Up, Ability to work..., Quick Thinker/Decision..., A passion for..., Strong desire for..., Assist in resume review..., Benefits Administration, Internet Searches..., Telecommute, Work At Home

Education
FullSail University   2010 — 2010
Master’s Certificate in Internet Marketing, Internet Marketing

Troy University   2000 — 2001
M.S., Human Resources Management

Morris College   1988 — 1992
B.S., Business Administration

Wilson High School

Experience
BlueCross BlueShield of SC   February 2013 - Present
Children's Chance  September 2008 - Present
Palmetto Health  August 2010 - February 2013
BlueCross BlueShield of South Carolina  February 2007 - August 2010
The South Financial Group  August 2005 - February 2007
BlueCross BlueShield of South Carolina  January 2003 - August 2005
Computer Sciences Corporation  2000 - 2001
IKON Technology Services  1998 - 1999

Skills
Healthcare, Health Information..., EHR, Cerner, Enterprise Architecture, IT Infrastructure..., Business Intelligence, Business Process..., IT Business Strategy, Healthcare Information..., EMRs, Clinical Decision..., Supply Chain Management, Disaster Recovery, Project Management, ITIL, Strategic Planning, Active Directory, Visio, Systems Analysis, Program Management, Quality Assurance, SDLC, Business Analysis, Data Center, Enterprise Software, Leadership, Security, Information Technology, Governance, Strategy, IT Management, Integration, Process Improvement, Management, Vendor Management, Requirements Analysis

Education
University of South Carolina - Darla Moore School of Business   2011 — 2012
Masters, Business Administration

Southern Wesleyan University   2003 — 2009
Bachelors, Business Administration

Experience
Stratford Solutions/Accenture   June 2015 - Present
TM Floyd & Company  January 2015 - Present
Robert Half  October 2014 - Present
Softdocs  April 2015 - May 2015
SEDC  February 2013 - September 2014
Avtec Inc.  July 2012 - December 2012
BlueCross BlueShield of SC   February 2007 - January 2012
Ipswitch  2005 - 2007
Ventyx, an ABB company  1993 - 2000
University of South Carolina  January 1990 - December 1997

Skills
Business Analysis, Technical Writing, Process Analysis, Risk Management, Function Point Analysis, Staff Mentoring, Peer Reviews/Work..., CMMI, Training & Development, Copy Editing, Web Editing and..., Mathematical Typesetting, Microsoft Office Suite, Most popular graphics..., Business Change..., Change Communication, Organizational Readiness, Configuration Management, Copywriting, Employee Training, Microsoft Office, Change Management, Software Documentation, Training, Visio, Scrum, Agile Methodologies, Technical Documentation, Online Help, Analysis, Requirements Gathering, SDLC, Strategy, Editing, Process Improvement, RoboHelp, Requirements Analysis, Quality Assurance, Project Planning, Systems Analysis, Testing, Usability, User Acceptance Testing, Technical Communication

Education
San Jose State University   1986 — 1990
BA, Creative Arts

San Jose State University
Certificate, Technical Writing

Experience
Atlas MedStaff  October 2014 - Present
Advanced Medical Solutions Inc.   September 2013 - Present
Trinity Healthcare Staffing Group  May 2012 - Present
BlueCross BlueShield of SC   March 2013 - August 2013
Aiken Regional Medical Center  October 2010 - May 2012
Palmetto Health Richland  June 2009 - August 2010
Lexington Medical Center  June 2008 - June 2009
Lexington Urgent Cate   March 2006 - June 2008

Skills
Medication..., Emergency Room, IV, Meditech, EKG, Triage, Cerner, Emergency Nursing, Trauma Nursing, Critical Thinking, BLS/ACLS certified, ENPC certified, PALS certified, TNCC, ACLS, Home Care, Nursing, PALS, Registered Nurses, BLS, Hospitals, Healthcare, Surgery, Healthcare Management

Education
Midlands Technical College School of Nursing   2004 — 2008
Associates Degree, Nursing

The University of Georgia   1985 — 1986
None, Accounting

Experience
BlueCross BlueShield of SC   2003 - Present
Imara Woman Magazine   2000 - 2007
BlueCross BlueShield of South Carolina  1999 - 2003
Girl Scouts of the Congaree Area   1996 - 1999
South Carolina Dept. of Health & Environmental Control   1993 - 1996
Kellogg Company  1991 - 1992

Skills
Public Relations, Strategic Communications, Media Relations, Crisis Communications, Product Marketing, Internal Communications, Research, Copywriting, Government, Management, Event Planning, Nonprofits, Community Development, Newsletters, Press Releases, Social Media, Marketing, Strategic Planning, Corporate Communications, Feature Articles, Social Networking, Budgets

Education
University of South Carolina-Columbia   1993 — 1998
M.A., Journalism

St. Joseph's College (IN)   1987 — 1991
B.A., Radio and Television Communications

British School in the Netherlands   1980 — 1987
G.C.E O'Levels, Junior and Senior School

Experience
Duck Creek Technologies  2011 - 2012
BlueCross BlueShield of SC   May 2008 - January 2010
Johnson & Johnson  December 2007 - May 2008
Community Service  May 2005 - September 2005
Heidelberg Digital L.L.C   May 1999 - February 2003
Eastman Kodak Company  June 1991 - May 1999

Education
Rochester Institute of Technology   2003 — 2007
Cross-Disciplinary Studies

SUNY Brockport College
B.S, Computer Science

Monroe Community College   1989 — 1991
A.A.S, Computer Information System

Experience
BlueCross BlueShield of SC   August 2008 - Present
EDS  2000 - 2007

Education
South Carolina State University   1973 — 1976

Experience
BlueCross BlueShield of SC   April 2006 - Present

Education
University of South Carolina - The Moore School of Business   2009 — 2014
Master of Business Administration (MBA)

University of Richmond - Robins School of Business   1997 — 2001
Bachelor of Science, Finance

Experience
BlueCross BlueShield of SC   December 2005 - Present
FEMA  May 2003 - December 2005

Skills
Security, Disaster Recovery, Active Directory, Windows Server, Visio, ITIL, VMware, Vendor Management, Network Security

Education
Shepherd University   1999 — 2003

Experience
SABIC  December 2013 - Present
BlueCross BlueShield of SC   June 2008 - August 2013
BlueCross BlueShield of SC   September 2006 - June 2008
BlueCross BlueShield of SC   March 2005 - September 2006

Skills
Outlook, Visio, Insurance, Office Management, Health Insurance, Employee Benefits, Access, Administrative..., Spreadsheets, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, SharePoint, Data Entry, Benefits Administration, Software Documentation

Education
The University of Georgia   2000 — 2004
Bachelor of Arts (B.A.), English

Experience
Intercontinental Exchange  September 2014 - Present
BlueCross BlueShield of SC   May 2011 - September 2014
BlueCross BlueShield of SC   July 2008 - May 2011
Cor Digital Technologies, Inc   September 2007 - July 2008
Chipco Computer Distributors   January 2004 - September 2007
Chipco Computer Distributors   June 2002 - January 2004

Skills
Servers, Windows Server, Data Center, Troubleshooting, Unix, Security, Networking, Red Hat Linux, Microsoft SQL Server, Linux, Solaris, AIX, Active Directory, Disaster Recovery, Shell Scripting, RedHat, Bash, Vulnerability Assessment, Computer Security, IBM AIX, ITIL, Microsoft Exchange

Education
University of South Carolina - The Moore School of Business   2005 — 2007
Business Administration - Entrepreneurship, Business Administration and Management, General

Experience
BlueCross BlueShield of SC   June 2013 - Present
BlueCross BlueShield of SC   June 2008 - June 2013
TriCenturion, Inc.   June 2003 - June 2009
Palmetto GBA  June 1997 - June 2003

Skills
Content Management..., Web Project Management, Proposal Writing, Dreamweaver, Photoshop, InDesign, Illustrator, Wacom Tablet, Word, PowerPoint, Excel, Microsoft Word, Adobe Acrobat, Training, Social Media, CMS, ActionScript, Marketing Communications, Editing, Social Networking, Web Design, Adobe Creative Suite, Newsletters

Education
Tusculum College   1993 — 1997
Bachelor of Science, Psychology

Experience
Mark G. Anderson Consultants  November 2013 - Present
Mark G. Anderson Consultants  November 2012 - November 2013
Mark G. Anderson Consultants  November 2008 - October 2012
Deltek  July 2007 - October 2008
BlueCross BlueShield of SC   February 2002 - June 2007
Danka Services International  November 1997 - June 2001

Skills
General Ledger, Accounts Payable, Accounts Receivable, Budgets, Cost Accounting, Financial Analysis, Financial Reporting, Microsoft Excel, Government Contracting, Deltek, Accounting, PowerPoint, Microsoft Office, Microsoft Word, Contract Management, Project Management, Security Clearance, Inventory Management, Customer Service, Access, Sarbanes-Oxley Act, Management

Education
Southern Wesleyan University   2002 — 2004
MSM, Management

Rochester Institute of Technology   1992 — 1996
BS, Accounting

Experience
BlueCross BlueShield of SC   April 2002 - Present
BlueCross BlueShield of SC   October 2000 - April 2002
Wyndham Myrtle Beach Resort   June 1997 - September 2000

Skills
Employee Benefits, Human Resources, FMLA, Onboarding, Employee Relations, Recruiting, Time Management, Payroll, Resume Writing, Talent Management, Management, Temporary Placement, Leadership Development, Succession Planning, Performance Management, Employment Law, Coaching, Applicant Tracking..., New Hire Orientations, Career Development, Workers Compensation, Process Improvement, Workforce Planning, Organizational..., HRIS, Team Building, HR Consulting, Job Descriptions, Organizational..., Employee Training, Talent Acquisition, Sourcing, Employee Engagement, Hiring, Conflict Resolution, Performance Appraisal, Personnel Management, Benefits Administration

Education
University of Maine   1986 — 1990
B.S., Business Administration

Experience
FEPOC  July 2013 - Present
Dekatron Corporation   May 2011 - June 2013
BlueCross BlueShield of SC   June 2008 - April 2011
Quality Systems Applications (QSA), Inc.   December 2007 - June 2008
Electronic Data Systems  April 2001 - December 2007

Skills
Business Analysis, SDLC, PMP, PMO, Program Management, Quality Assurance, Project Delivery, Project Portfolio..., Visio, Software Development, Vendor Management, Software Documentation, Business Process..., Integration, MS Project, Requirements Analysis, Software Project..., Project Management, Information Technology, Business Requirements, Requirements Gathering, SharePoint, Process Improvement

Education
The Catholic University of America   2002 — 2005
Master of Arts, International Affairs

Temple University   1995 — 2000
Bachelor of Business Administration, Finance, Risk Mgmt & Insurance

Experience
BlueCross BlueShield of SC   September 2002 - Present
Kaiser Permanente  1996 - 2002

Skills
Web Design, Requirements Analysis, PPC, Analytics

Education
University of Bridgeport   1990 — 1996
BA, Accounting

Experience
BlueCross BlueShield of SC   June 2012 - Present
Palmetto Health  September 2011 - June 2012
Institute for Health Disparities, University of South Carolina   March 2010 - September 2011
Bradford Health Services  September 2009 - June 2010

Skills
Case Managment, Public Health, Crisis Intervention, Program Development, Treatment, Clinical Research, Mental Health, Adolescents, Epidemiology

Education
University of Alabama at Birmingham   2008 — 2009
MPH, Maternal and Child Health

University of Alabama   2007 — 2009
MSW

University of Alabama at Birmingham   2002 — 2006
BS, Psychology

Experience
BlueCross BlueShield of SC   June 2012 - Present
Blue Cross Blue Shield of SC  April 2011 - June 2012
Blue Cross Blue Shield of SC  December 2006 - April 2011
Blue Cross Blue Shield of SC  March 2000 - December 2006
Blue Cross Blue Shield of SC  December 1998 - March 2000

Skills
COBOL, CICS, Quality Center, Visio, SDLC, Outlook, IBM Mainframe, Resource Management, Quality Management, Management, TSO/ISPF, DCM, SQL, MPS, Estimating, ETKS, Project Management, Team Leadership, Leadership, Microsoft Office, Requirements Analysis, Business Analysis, Testing, Vendor Management, HP Quality Center, Requirements Gathering

Education
Florence Darlington Tecnical College   1993 — 1995
Associates, Computer Science

Strayer University

Experience
NIIT Media Technologies, LLC  January 2015 - Present
BlueCross BlueShield of SC   March 2012 - August 2014
Blue Cross Blue Shield of GA  January 2007 - March 2012
Cypress Communications  March 2006 - January 2007
Department of Health and Human Services  April 2005 - March 2006
SunTrust Bank  January 1997 - December 2004

Skills
Avaya PBX, Nortel, Modular Messaging, Meridian Mail, Audix, Outlook, Microsoft Office, Visio, MS Project, Avaya, Requirements Gathering, SDLC, Telecommunications, Call Centers, IVR, Networking, Process Improvement, Project Management, Vendor Management, Software Documentation, Disaster Recovery, Troubleshooting, Business Analysis, VoIP, Program Management, Integration, SharePoint

Education
University of South Carolina - The Moore School of Business   1987 — 1991
Bachelor of Science

South Carolina State University   1986 — 1987

Experience
BlueCross BlueShield of South Carolina  January 2014 - Present
BlueCross BlueShield of SC   September 2010 - Present

Skills
SDLC, Requirements Analysis, Product Development, Software Project...

Education
Union College   1989 — 2004
B.S., Environmental Biology

Experience
BlueCross BlueShield of South Carolina  August 2015 - Present
Palmetto GBA  October 2012 - August 2015
BlueCross BlueShield of SC   February 1999 - October 2012

Skills
Sarbanes-Oxley Act, Auditing, IT Audit, Internal Audit, Internal Controls, CISA, Quality Auditing, Risk Assessment, Enterprise Risk..., Fraud, Leadership, Process Improvement, Risk Management, SAS70, Training, Insurance, Financial Risk, COSO

Education
Limestone College   2008 — 2010
Associate of Arts (AA), Business Administration and Management, General

South Carolina State University   1991 — 1995
Bachelor's Degree, Professional Mathematics

Experience
Wells Fargo N A   July 2015 - Present
Bank of America  May 2014 - June 2015
Citi  October 2012 - July 2013
BlueCross BlueShield of SC   March 2012 - August 2012
PwC  November 2010 - March 2012
Verizon Wireless (Worldwide Wireless)   October 2002 - November 2010

Skills
Microsoft Excel, Microsoft Office, SQL, OneNote, Pivot Tables, Vlookup, Outlook, Windows XP Pro, Monarch, Peachtree, Access, PowerPoint, Audit Command Language, Accounts Payable, Accounting, Auditing, Fixed Assets

Education
Strayer University-South Carolina   2007 — 2009
Bachelor of Science (B.S.), Accounting

Midlands Technical College   2005 — 2007
Associate of Science (AS), Accounting

Experience
Blue Cross Blue Shield of South Carolina  June 1997 - Present
BlueCross BlueShield of SC   March 1985 - June 1997
EMSI  September 1983 - March 1985
Equifax Services  January 1980 - September 1983

Skills
Fraud, Litigation Support, Claims Resolution, Claim, Auditing, Internal Audit, Claims Investigations, Insurance Regulatory, Background Checks, Private Investigations, Certified Fraud Examiner, Health Care Fraud, Claim Investigation, Fraud Claims, Fraud Detection, Special Investigations, Internal Investigations, Accident, Investigation, Insurance, Health Insurance, Analysis, Process Improvement, HIPAA

Education
Spartanburg Methodist College   1974 — 1976

Lake City High School   1971 — 1974

Experience
Emdeon  March 2011 - Present
BlueCross BlueShield of SC   September 2008 - March 2011
Virginia Transformer Corp  May 2008 - September 2008
BlueCross BlueShield of SC   October 2006 - May 2008
BASi  May 2004 - October 2006
Aflac  September 2001 - December 2003
Conseco  December 1996 - September 2001
GE Industrial Systems  January 1992 - December 1996

Education
Purdue University
BS, Computer Information Systems

Experience
Columbia Metropolitan Convention Center  July 2012 - Present
Columbia Metropolitan Convention Center  April 2006 - April 2012
Fort Jackson NCO Club   2003 - 2006
BlueCross BlueShield of SC   1995 - 2001
BlueCross BlueShield of South Carolina  1995 - 2001

Skills
Hospitality, Event Management, Event Planning, Tourism, Hospitality Management, Social Media, Meeting Planning, Sales, Public Relations, Social Networking, Hospitality Industry, Social Media Marketing, Marketing Communications, Public Speaking, Food & Beverage, Hotels, Marketing, Convention Services, Email Marketing, Trade Shows, Wedding Planning, Sponsorship, Corporate Events, Fundraising, Facebook, Online Advertising, Media Relations, Press Releases, Catering, Private Events, Marketing Strategy, Advertising, Parties, Coordinating Special..., Copywriting, Banquets

Education
University of Chicago Graduate School of Business   1981 — 1981
Continuing Education, Behavioral Sciences

Southern University and Agricultural and Mechanical College at Baton Rouge   1971 — 1975
Bachelor of Arts (B.A.), Political Science and Government

Experience
BlueCross BlueShield of SC   Senior AnalystCSCJune 1997 - August 2002
ING  August 1983 - June 1997

Education
University of North Carolina at Chapel Hill   1978 — 1982
Bachelor of Science, Accounting

Experience
Soul Purpose  March 2014 - Present
Soul Purpose  August 2013 - March 2014
Mary Kay Inc.  October 2010 - January 2014
Soul Purpose  April 2013 - August 2013
BlueCross BlueShield of SC   June 2007 - October 2010
Blue Cross Blue Shield of South Carolina  2000 - 2007

Skills
Web Testing, Customer Service, Team Leadership, Health Insurance, Management, Sales Management, Leadership Development, Software Documentation, Program Management, Microsoft Excel, Quality Assurance, Training, Team Building, Leadership, Microsoft Office, Business Analysis, Access, Marketing, Outlook, Sales

Education
Webster University   2012 — 2015
Master of Arts (MA), Management/Leadership, 3.92 GPA

South University   2003 — 2008
Bachelor, Business Administration

Experience
BlueChoice, a subsidiary of Blue Cross Blue Shield of South Carolina  May 2014 - Present
BlueCross BlueShield of SC   November 2008 - Present
BlueChoice, a subsidiary of Blue Cross Blue Shield of South Carolina  April 1997 - November 2008

Skills
Employee Benefits, Health Insurance, Insurance, Benefits Administration, Dental, Strategic Planning, Sales Management, Health Savings Accounts, Brokers, Life Insurance, Term Life Insurance, Process Improvement, Disability Insurance, Managed Care, Healthcare, Sales, Dentistry, Claim, HIPAA, HMO, Health Care Reform, Health Policy, Long-term Care, Medicare, PPO, Underwriting

Education
Samford University   1979 — 1983
BA, Religion, Business

Experience
Verizon Wireless  January 2015 - Present
TEKsystems  October 2014 - November 2014
EnergySolutions  April 2013 - July 2014
BlueCross BlueShield of SC   December 2011 - April 2013
Bank of America  July 2007 - September 2011

Skills
Help Desk Support, SharePoint, Technical Support, Active Directory, Database Administration, Lotus Notes, Information Technology, Information Security, Oracle, Microsoft Exchange, Quality Center, Peregrine, Maximo, Novell, Citrix, RSA Tokens, RSA SecurID, Java, Adobe, GoToAssist, Remote Desktop, Network Connectivity, System Administration, Microsoft Office, Sametime, Avaya, Visual Basic, C++, XML, Live Meeting, ARIS, Cisco VPN, DSL, Frame Relay, IBM Mainframe, Team Leadership, Teamwork, Training, Customer Service, Meeting Planning, Problem Solving, Critical Thinking, Windows, SDLC, Hardware, Visio, Networking, Coaching, Management, Windows 7

Education
Southern Wesleyan University   2009 — 2011
Master, Business Administration

Johnson C. Smith University   2004 — 2007
Bachelor of Science, Computer Science; Concentration Computer Information Systems

Experience
BlueCross BlueShield of SC   Disaster Recovery OfficerBlueCross BlueShield of South Carolina2011 - Present

Education
University of Phoenix
Bachelor's degree, Computer Science

Experience
Conifer Health Solutions  January 2015 - Present
Conifer Health Solutions  January 2013 - December 2014
BCBSSC  July 1998 - November 2012
BlueCross BlueShield of SC   July 1998 - February 1999
USAF - Shaw AFB, SC   July 1995 - June 1998
374th Airlift Wing (US Air Force)   March 1992 - March 1995
Standard System Center (US Air Force)   August 1984 - March 1992

Skills
c, Compliance, Auditing, Accounting, Excel, ACL, Internal Audit, AutoAuto, Microsoft Excel, Risk Management, Access Lists, Internal Controls, Financial Analysis, Project Planning, Budgets, Access, Sarbanes-Oxley Act, Management, Finance, Analysis, Government, Human Resources

Education
Webster University   1999 — 1999
MS, Business Administration (MBA)

Troy State University   1993 — 1997
Bachelor of Science (BS)

Experience
BlueCross BlueShield of SC   2010 - Present
Northeast Supports and Services Center   October 2006 - November 2010

Skills
Accounts Receivable, Accounts Payable, Financial Audits, Microsoft Excel, Microsoft Office, Supervisory Experience

Education
University of Louisiana at Monroe   2006 — 2008
Master of Business Administration (MBA), Business Administration

Xavier University of Louisiana   2000 — 2004
Bachelor of Science (B.S.), Accounting

Experience
DNP Imagingcomm America CorporationPhoto Imaging  September 2013 - Present
United Guaranty Corporation  May 2013 - July 2013
BlueCross BlueShield of SC   2012 - 2013

Skills
SDLC, Test Automation, HP quality center, JIRA..., Software Documentation, Test Planning, Test Cases, Regression Testing, Software Quality..., HP QTP, Manual Testing, System Testing, User Acceptance Testing, Defect Tracking, Waterfall, Microsoft Office, Integration Testing, Test Management, Agile Testing, Web Testing, Selenium Testing, Functional Testing, client-server...

Education
NIIT
Diploma in Computers, Computer Software Engineering

Sri Venkateswara University
Bachelor of Science (B.S.),, Biology/Biological Sciences, General

Experience
Columbus Medical, LLC   August 2003 - Present
RichmondCounty DFCS   May 1998 - August 2000
BlueCross BlueShield of SC   February 1988 - April 2000

Education
Troy University
Masters, of Education

Experience
BlueCross BlueShield of SC   October 1995 - Present
Horry County Public Information   October 1990 - 1995

Education
Southern Illinois University, Carbondale

Experience
BlueCross BlueShield of SC   August 1997 - Present

Education
Roosevelt University   1992 — 1995
Master of Business Administration (M.B.A.), Information Technology

Experience
Wells Fargo  October 2013 - April 2015
GM Financial  June 2013 - October 2013
Ally Financial Inc.  January 2012 - May 2013
Wells Fargo  July 2003 - January 2012
Mobius Staffing   January 2002 - July 2003
Gold Gocial Gerstein LLC   September 2000 - December 2001
Marble Crafters  January 2000 - September 2000
Citicorp North America  January 1999 - December 1999
First Union National Bank  January 1998 - December 1998
BlueCross BlueShield of SC   October 1996 - December 1997

Skills
Financial Analysis, Banking, Forecasting, Budgets, Variance Analysis, Management reporting, Financial Statement..., Process Improvement, Microsoft Office, Microsoft Excel, Visio, Budget Preparation, Hyperion Planning, Microsoft Word, Ariba Spend Management, CA Clarity, Fieldglass, STAMP, Management, Accounting, SQL, SDLC

Education
South Carolina State University
Bachelor's degree, Accounting