Experience
Calvary Church of Naperville  March 2015 - Present
D Jordan Enterprises dba Cardconnect   March 1998 - Present
EMV Payment Systems   April 2014 - May 2015
Nestle Waters North America  December 2010 - January 2014
Culligan International  November 2009 - December 2010
Office Depot Inc  August 2006 - December 2007
R.H. Donnelley   June 2003 - December 2006
CCC Information Services, Inc  April 1992 - August 2000

Skills
New Business Development, B2B, Sales Process, Sales Operations, Insurance, Microsoft Office, Business Development, Management, Training, Marketing, Leadership, Account Management, Sales Presentations, Selling, Forecasting, Cold Calling, Direct Sales, Sales Management, Customer Service, Team Building, Strategic Planning, Marketing Strategy, Negotiation, Contract Negotiation, Customer Satisfaction, Salesforce.com, Budgets, Customer Retention, Team Leadership, Key Account Management, Pricing

Education
Lewis University   1997 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General

Experience
Emerald Strategic Advisors, Inc.   March 2013 - Present
Tatum, a Randstad company  2013 - Present
Wolters Kluwer / CCH   March 2005 - March 2013
Wolters Kluwer  February 2002 - March 2005
Thomson Reuters  February 1995 - April 2001
Tribune Co.  October 1992 - January 1995
CCC Information Services, Inc.   September 1990 - October 1992
Ameritech (now AT&T)   March 1989 - September 1990
Verizon  June 1986 - March 1989
Verizon  1986 - 1989

Skills
Mergers & Acquisitions, Financial Analysis, Strategic Planning, Financial Modeling, Business Valuation, Acquisition Integration, Corporate Development, Strategic Partnerships, Divestitures, Due Diligence, Business Strategy, SaaS, Competitive Analysis, Business Development, Forecasting, Start-ups, Strategy, Mergers, Business Intelligence, Finance, Financial Reporting, Business Planning, Business Process..., Executive Management, Valuation, Restructuring, Strategic Financial..., Analysis, Process Improvement, Management, Business Process, Budgets, Leadership, Cross-functional Team..., Consulting, Accounting, Budgeting, Corporate Finance

Education
Michigan State University   1984 — 1986
Master of Business Administration, Finance

Michigan State University   1982 — 1984
Bachelor of Arts, Accounting

DeLaSalle Collegiate High School   1974 — 1978
High School Diploma, College Prep

Experience
Zones, Inc.   August 2013 - March 2014
Independent Consultant  March 2006 - July 2013
B2B Strategic Solutions/Sentinel Technologies   March 2008 - November 2008
Hu-Friedy  July 2007 - December 2007
First Reliance Appraisal Services   March 2006 - December 2006
Goldman Sachs Execution Clearing, LP   December 1999 - February 2006
CCC Information Services, Inc  January 1996 - October 1999
CCC Information Services, Inc.   January 1989 - October 1996

Skills
Networking, Disaster Recovery, Microsoft Exchange, Active Directory, Hardware, XP, Sales, Customer Service, Technical Support, Windows XP, Testing, SharePoint, Microsoft Office, Call Centers, Team Building, Help Desk Support, PowerPoint, Wireless, Windows, BMC Remedy, Laptops, Training, Access, Process Improvement, SDLC, System Administration, Software Installation, Software Documentation, Wireless Networking, Printers, Microsoft Excel, Strategic Planning, Vendor Management, Lotus Notes, Project Management

Education
DePaul University   2004 — 2013
Bachelor of Arts (BA)

DePaul University, Institute of Professional   2000 — 2000
Certificate

Experience
Don Argento Consulting   January 2010 - Present
American Motorcyclist Association  2007 - 2009
CCC Information Services Inc  2003 - 2006
Comp-Est Estimating Solutions, Inc   2001 - 2003
Hodge Cramer & Associates   2000 - 2001
Retail Planning Associates  1999 - 2000
The Ohio State University  1997 - 1999

Skills
Public Relations, Marketing Strategy, Brand Developement, Event Management, Strategic Communications, Brand Architecture, Strategic Planning, Retail Marketing, Brand Loyalty, Brand Awareness, Brand Equity, Brand Development, Strategy, Digital Marketing, Social Media Marketing, Strategic Partnerships, Email Marketing, Brand Management, Direct Marketing, Integrated Marketing, E-commerce, Marketing, Advertising

Education
The Ohio State University   1983 — 1987
B.S./B.A., Marketing

Experience
CCC Information Services, Inc.   March 2000 - Present
CNA Insurance  July 1996 - March 2000
Motorola (Paging Products Group)   1990 - June 1996

Skills
Data Warehousing, Microstrategy, Database Design, Relational Databases, Agile Methodologies, Data Modeling, ETL, Business Intelligence, Data Warehouse..., Data Integration, Analytics, Unix, Web Services, Software Project..., Project Management, SQL, Integration, Quality Assurance, SDLC, Informatica, Oracle, Scrum, Databases, Performance Tuning, PL/SQL, Architecture, Data Migration, Enterprise Architecture, Requirements Gathering, Software Development, Software Design, System Architecture, Architectures, Requirements Analysis, Software Engineering

Education
University of Pittsburgh   1980 — 1984
BS, Computer Science

Experience
CCC Information Services  March 2014 - Present
NovoDynamics, Inc.   May 2012 - March 2014
Posit Science  June 2010 - March 2012
Hollander, a Solera Company  January 2009 - June 2010
Audatex, a Solera Company  January 2006 - January 2009
Mitchell International  June 2002 - January 2006
Allscripts Healthcare Solutions  June 1999 - July 2002
CCC Information Services, Inc.   1993 - June 1999

Skills
Strategic Planning, Team Building, Product Management, Customer Relations, Product Development, Process Improvement, Entrepreneurship, Business Development, Customer Service, Training, Analytics, Sales Process, Management, Cross-functional Team..., Salesforce.com, Business Planning, CRM, Sales Operations, Selling, Leadership, Contract Negotiation, Product Marketing, Account Management, Change Management, Strategic Partnerships, Business Analysis, Enterprise Software, Strategy, Start-ups, Analysis, New Business Development, Sales, Team Leadership, Insurance, Marketing Strategy, Business Intelligence, Program Management, Executive Management, Competitive Analysis, Business Strategy, SaaS, Solution Selling, Vendor Management, Cloud Computing, Go-to-market Strategy, Lead Generation, Professional Services, P&L Management, Direct Sales, E-commerce

Education
Northeastern University - Graduate School of Business Administration   2006 — 2007
MBA, Executive MBA

University of Notre Dame   1987 — 1991
BA, American Studies

Archbishop Williams HS   1984 — 1987

Experience
CCC Information Services Inc.   June 2003 - Present
The Cobalt Group  June 2001 - 2003
CCC Information Services  July 1989 - June 2001

Skills
Salesforce.com, Sales, Training, Marketing, Account Management, Sales Management, New Business Development, Product Management, Business Development, Enterprise Software, Sales Process, Coaching, Selling, Sales Operations, Solution Selling, SaaS, Strategic Partnerships, Customer Retention, Lead Generation, Sales Presentations, CRM, Direct Sales, Cross-functional Team..., B2B, Competitive Analysis, Customer Satisfaction

Education
North Park University   1983 — 1988
BA

Experience
Drivefleet   August 2011 - Present
Top Driver  April 2007 - August 2011
Siteras Technologies   May 2000 - April 2007
CCC Information Services Inc.   1997 - 1999
D-Vision Systems, Inc.   1993 - 1997
IBM  1981 - 1993
Amoco  1979 - 1981

Skills
Executive Management, Customer Service, Small Business, Entrepreneur, P&L, New Business Development, Strategic Planning, Sales Management, Team Building, Business Strategy, Marketing Strategy, Start-ups, Insurance, Product Development, Business Planning, Customer Relations, Budgeting, Problem Solving, Consultative Selling, Business Management, Team Leadership, Process Improvement, Coaching, Mentoring, Entrepreneurship, Microsoft Office, Excel, PowerPoint, Product Management, Online Marketing, P&L Management, Competitive Analysis, Management, SaaS, Account Management, Customer Satisfaction, Operations Management, Contract Negotiation, Strategic Partnerships, Marketing Management, Marketing, Management Consulting, Business Development, Selling, Strategy, Budgets

Education
University of Chicago Graduate School of Business   1983 — 1986
MBA, Finance & Marketing

Indiana University   1975 — 1979
BS Accounting, Accounting

Experience
TEKsystems  August 2015 - Present
TEKsystems  September 2011 - June 2015
National Express  July 2010 - April 2011
American Residential Services LLC  August 2009 - February 2010
FirstGroup America (formerly Laidlaw Education Svcs)   January 2006 - May 2009
Sears Holdings Corporation  March 2004 - December 2005
CCC Information Services Inc  May 1998 - October 2003
GATX Terminals Inc   November 1995 - May 1998
Waste Management, Inc.   March 1994 - November 1995
OAG  March 1985 - March 1994

Skills
SDLC, Vendor Management, Project Management, Business Analysis, Process Improvement, ERP, Quality Assurance, Software Documentation, Team Management, Training, Management, Accounting, SQL, Risk Management, PMP, Microsoft SQL Server, Security, Visio, Leadership, Oracle, Budgets, Requirements Analysis, Unix, Data Center, Financial Analysis, Software Development, Integration, Business Intelligence, Business Process..., IT Management, Software Project..., IT Strategy

Education
Benedictine University   1985 — 1988
MBA, MIS

University of Illinois at Urbana-Champaign - College of Business   1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General

Brother Rice

Queen of Martyrs

Experience
Capital One  April 2014 - Present
Yahoo Inc - Boutique Management Consultancy   April 2013 - March 2014
TMP Worldwide  March 2012 - April 2013
American Imaging Management  October 2011 - February 2012
CCC Information Services  2007 - September 2011
CCC Information Services  2009 - 2011
CCC Information Services  2008 - 2009
CCC Information Services  2007 - 2008
CCC Information Services Inc.   2007 - 2007
Keane  2005 - 2007

Skills
Product Management, SaaS, Agile Methodologies, Strategy, Product Marketing, Product Launch, Project Portfolio..., User Experience, Business Process, Product Lifecycle..., Agile Project Management, Business Intelligence, Start-ups, Scrum, Stakeholder Analysis, Project Management, Program Management, Go-to-market Strategy, Management, Leadership, Process Improvement, Brand Awareness, Mobile Devices, Social Media Marketing, Software Development, Product Development, Analysis, Agile, Customer Engagement, Business Analytics, Cloud Computing, Business Transformation, Talent Acquisition, CRM, Consulting, Requirements Analysis, Scalability, Strategic Business..., Talent Intelligence, Marketing Strategy, Strategic Partnerships, Demand Generation, Enterprise Software, Marketing, Cross-functional Team...

Education
Keller Graduate School of Management of DeVry University   1998 — 2000
Masters

Lake Forest College   1992 — 1996
Bachelor

Experience
Kraft Foods Group  July 2013 - Present
Kraft Foods Group  August 2012 - July 2013
Aviva plc  November 2010 - July 2012
JPMorgan Chase  December 2009 - August 2010
Genovique Specialties Inc   October 2009 - December 2009
CCC Information Services Inc  July 2009 - October 2009
Bank of America  December 2006 - April 2009
HSBC North America  July 2006 - December 2006
Kraft Foods Group  April 2005 - July 2006
Kraft Foods Group  September 2003 - April 2005

Skills
Essbase, Financial Analysis, Financial Reporting, Variance Analysis, SAP, Process Improvement, Forecasting, Cross-functional Team..., Budgets, Corporate Finance, Accounting, Finance, Management, Hyperion, Financial Modeling, Cost Accounting, Leadership, P&L, Financial Forecasting, Analysis, Consumer Products

Education
DePaul University   1997 — 2001
Bachelor of Science, Finance

Experience
MOTOR Information Systems  February 2010 - Present
Automotive DNA, LLC   December 2006 - Present
Jentro Technologies GmbH   January 2008 - January 2009
CenterPost Communications  April 2005 - May 2007
Largen Consulting   January 2002 - April 2005
AutoNation  January 2003 - July 2003
DriveLogic Inc.   July 2000 - December 2001
CCC Information Services Inc.   January 2000 - December 2001
ChoiceParts LLC   January 2000 - July 2000
CCC Information Services Inc.   September 1992 - December 1999

Skills
Strategic Planning &..., New Product Development..., Product & Brand..., Product Management, Start-ups, SaaS, Strategic Planning, Strategic Partnerships, E-commerce, Process Improvement, Business Strategy, Product Development, New Business Development, Enterprise Software, Program Management, Agile Methodologies, Vendor Management, Cloud Computing, Product Marketing, Project Management, Leadership, Executive Management, Management, Cross-functional Team..., Strategy, Sales, Business Development, Competitive Analysis, Outsourcing, Consulting, Marketing, Professional Services, Mergers & Acquisitions, Networking, Business Analysis, Databases

Education
University of Minnesota-Twin Cities   1980 — 1984
BA, College of Liberal Arts

Experience
CCC Information Services  May 2012 - Present
Copart  October 2010 - June 2012
Innovation Group  2010 - 2010
CCC Information Services  2008 - 2010
CCC Information Services, Inc  2005 - 2008
CCC Information Services  1999 - 2005
The Stanley Works  January 1996 - July 1999
Kohler Co.  January 1993 - January 1996
Wausau Insurance  January 1990 - January 1993

Skills
Solutions to the..., Software, Internet &..., Information Technology..., SaaS, Data Warehousing, Business Intelligence, Solution Sales, Sales and Sales..., Vendor Management, Team Building, Strategic Planning, Strategic Partnerships, Selling, Sales Process, Sales Operations, Sales, Process Improvement, Sales Management, Networking, Management, Leadership, Insurance, Enterprise Software, CRM, Business Strategy, Business Development, Business Analysis, Analytics, Account Management, B2B, Information Technology, Salesforce.com, Technology, Strategy, Solution Selling

Education
Webster University   1993 — 1996
MBA

Webster University   1984 — 1989
MA, Management/ Marketing

Missouri State University

Experience
Selectica  January 2014 - Present
The Gartner Group   December 2011 - November 2013
Houlihan Capital  September 2010 - October 2011
ForceLogix Technologies Inc.   December 2004 - January 2011
CCC Information Services Inc  January 2003 - January 2005
FileNET Corporation  January 2002 - January 2003
Open Text Corporation  December 2000 - January 2002
StayInFront - The Great Elk - Splashnet.com   December 1998 - December 2000
Moore Corporation  August 1985 - December 1998

Skills
Restructuring, Sales Management, Sales Growth, Venture Capital, Profit, Professional Services, New Business Development, P&L Management, Technology Development, P&L responsibility, Business Alignment, Channel Management, Corporate Development, Business Growth, Market Penetration, Business Transformation, Go-to-market Strategy, Entrepreneur, Thought Leadership, Contract Negotiations, Value Proposition, International Business, Business Management, Sales Process, Alliances, Efficiencies, Business Planning, Operations Management, Market Development, Joint Ventures, SaaS, Strategy Development, P&L, Business Strategy, Business Process..., Strategic Partnerships, Strategy, Entrepreneurship, Income Statement, P&L Responsibility, Cross-functional Team..., Forecasting, Competitive Analysis, Marketing Strategy, Management, Business Development, Contract Negotiation, Business Alliances, Salesforce.com, Leadership

Education
Ferris State University   1978 — 1983
Bachelor of Science Degree, Business Administration

Northwestern University - Kellogg School of Management
Executive Certificate, Business Management

Experience
Centric Consulting  December 2014 - Present
The Abreon Group  March 2013 - December 2014
CITY STAFFING  June 2012 - February 2013
MISIX, Inc.   January 2012 - May 2012
Heartland Alliance Women's Board   April 2009 - December 2011
CCC Information Services Inc.   March 2008 - December 2011
Allstate Corporation  June 2007 - March 2008
Allstate Corporation  July 2005 - May 2007
International Association of Business Communicators, Chicago chapter   July 2005 - July 2006
Fireman's Fund Insurance Company  August 2003 - June 2005

Skills
Internal employee..., Corporate communications, Communication strategy..., Enterprise change..., HR and benefits..., Focus group facilitation, Employee engagement, Online event management, Project management, Writing, Marketing Communications, Public Relations, Focus Groups, Qualitative Research, Speech Writing, Social Media, Graphic Design, Public Speaking, consulting, Consulting, Joomla, SharePoint, CMS, Corporate Communications, Change Management, Project Management, Internal Audit, Internal Communications, Strategic Communications, Team Building, Event Management, Fundraising, Leadership, Employee Engagement, Training, Strategy, Marketing, Cross-functional Team..., Management, Advertising, Strategic Planning, Event Planning, Analysis, Business Development, Newsletters, Editing, Human Resources, Proposal Writing, Project Planning, Recruiting

Education
Northwestern University   2001 — 2003
Master of Science, Communication, 4.0/4.0

University of Illinois at Chicago   1992 — 1995
Bachelor of Science, Marketing, 4.3/5.0

Experience
CCC Information Services, Inc  January 2007 - Present
Spherion  February 1997 - December 2006
Sioux Falls Area Chamber of Commerce  September 1993 - February 1997
Austad's Golf  April 1991 - October 1994

Skills
Applicant Tracking..., Recruiting, Interviews, Human Resources, Talent Acquisition

Education
University of Sioux Falls   1991 — 1992
BA, Business Administration with concentration in Management

Experience
CCC Information Services  May 2015 - Present
PointAcross  September 2014 - March 2015
CCC Information Services  October 2010 - September 2014
CCC Information Services Inc.   June 2008 - October 2010
CCC Information Services  August 2007 - June 2008
CCC Information Services  September 2000 - August 2007

Skills
SaaS, Solution Selling, Salesforce.com, Account Management, Sales Process, Strategic Partnerships, CRM, Sales Management, Enterprise Software, New Business Development, Selling, Competitive Analysis, Direct Sales, Lead Generation, Sales Operations, Graphic Design, Graphic Arts, Adobe Creative Suite, Photography, Branding & Identity, Visual Design, Email Marketing, Sales

Education
Art Institute of Colorado   2011 — 2014
A.A.S., Graphic Design

University of Minnesota-Twin Cities   1991 — 1997
BA, Communications

Experience
CCC Information Services Inc.   January 1998 - Present

Skills
VB.Net, C#, Microsoft SQL Server, SQL, Microsoft Access, XML, Agile Methodologies, Scrum, VB/VBA, C++, VistaDB, Databases, SOA, Access, Test Automation, Software Development, VB.NET, SDLC, Visio, Software Engineering, WCF, Visual Studio, .NET, Web Services, Java, LINQ, Web Applications, Software Project...

Education
USC   1989 — 1992
BS, Computer Science

Experience
CCC Information Services Inc.   November 1996 - Present
Formnet Inc./Softbye VAR Int'l   June 1986 - November 1996
Cipher Data Products  March 1983 - June 1986

Skills
Product Management, Agile Methodologies, Software Product..., Software Project..., Agile Project Management, User Interface Design, User Experience, Scrum, Software Development, SOA, Enterprise Software, Java Enterprise Edition, SDLC, Requirements Gathering, Requirements Analysis, Software Design, SaaS, Enterprise Architecture, Web Applications, Web Services, XML, Requirements Management, Application Architecture, PMP, Integration

Education
California State Polytechnic University-Pomona   1976 — 1980
BS, ME

Experience
ClaimForce, Inc.   April 2013 - Present
ClaimForce, Inc.   February 2007 - April 2013
Contract Project Management  February 2006 - February 2007
CCC Information Services Inc  August 1994 - February 2006
Prudential Home Mortgage  April 1992 - July 1994
The Maryland Casualty Company   May 1988 - April 1992
National Westminster Bank PLC  May 1987 - May 1988
Port Authority of New York and New Jersey  July 1985 - April 1987

Skills
Contract Negotiation, Marketing Management, Business Process Design, Strategic Planning, Product Management, Product Development, Pre-sales, Process Improvement, Go-to-market Strategy, Competitive Analysis, Business Analysis, Product Planning, Software Project..., Requirements Gathering, Project Management, Software Product..., Sales Enablement, Product Launch, Strategy, Management, SaaS, Start-ups, Business Intelligence, Leadership, Integration, Cross-functional Team..., Executive Management, Vendor Management, E-commerce, Outsourcing, Consulting, Analysis, Mergers & Acquisitions, Marketing Strategy, Enterprise Software, Business Development, Business Process

Education
The George Washington University   1990 — 1992
Masters, Engineering Management

Lehigh University   1981 — 1985
BSIE, Industrial Engineering

Roland Park Country School   1977 — 1981
Prep

Experience
CCC Information Services Inc.   2014 - Present
The Shaan Group   1992 - Present
CCC Information Services Inc.   2001 - 2014
CCC Information Services Inc.   2000 - 2001
CCC Information Services Inc.   1998 - 2000
CCC Information Services Inc.   1995 - 1998

Skills
Customer Experience, User Experience, Usability Testing, Heuristic Evaluation, User Interface Design, User Assistance, Technical Communication, Website Development, Web Design, Social Media, Taxonomy Development, Online Help Development, Agile Project Management, Product Management, Training & Development, New Business Development, Ubuntu Linux, SVN Subversion, MadCap Flare, Joomla, Technical Project..., Lotus Notes, Microsoft Office..., Visio, Requirements Gathering, Management, SDLC, Technical Writing, Enterprise Software, Strategy, Project Management, Training, Web Applications, Leadership, Web Development, Databases, Information Architecture, JavaScript, SharePoint, Scrum, SaaS, Agile Methodologies, Software Project...

Education
Keller Graduate School of Management of DeVry University   2003 — 2009
Master of Project Management, Project and Product Management

California State University-Fullerton   1998 — 1999
Certificate, Web/Multimedia Management and Webmaster

Southern Illinois University at Carbondale   1992 — 1994
Master of Science, Electrical Engineering

Southern Illinois University at Carbondale   1989 — 1991
Bachelor of Science, Electrical Engineering

Experience
Pearson Embanet  May 2014 - Present
ZORCH  July 2010 - May 2014
Cushman & Wakefield  July 2009 - October 2009
Cyrk, Inc  October 2007 - December 2008
CCC Information Services Inc  January 2001 - May 2007
Excel Dowel & Wood Products   2007 - 2007

Skills
Leadership, Marketing, Sales, CRM, Account Management, Marketing Strategy, New Business Development, Fundraising, Customer Service, Business Development, Sales Management, Budgets, Strategic Planning, Social Media, Event Management, Negotiation, Project Management, B2B, Time Management

Education
Dominican University   2005 — 2007
MBA, Business Administration and Management, General

DePaul University   1998 — 2003
Bachelor, Marketing

Experience
Aasonn  September 2013 - Present
Aasonn  October 2011 - September 2013
SuccessFactors  April 2011 - October 2011
SuccessFactors  August 2008 - April 2011
Hu-Friedy Manufacturing Company Inc.   March 2001 - August 2008
CCC Information Services Inc  1999 - 2001
CCC Information Services  1998 - 1999
Fifth Third Bank  1996 - 1998

Skills
Talent Management, Performance Management, Project Management, Training, HRIS, Human Resources, Recruiting, Leadership Development, Organizational..., Leadership, Program Management, Onboarding, Personnel Management, Change Management, Management, Vendor Management, Business Process, Strategic Planning, SuccessFactors, Succession Planning, Enterprise Software, Organizational...

Education
Michigan State University   1991 — 1995
BA

Institute For Integrative Nutrition   2011 — 2012
Certified Holistic Health Counselor, Holistic Health & Nutrition

Experience
Schawk, Inc. / Anthem Worldwide / Brandimage   August 2012 - Present
Red Hat  October 2011 - August 2012
IBM Global Business Services  September 2009 - March 2012
CAP  2010 - 2010
Ritchie Bros. Auctioneers  March 2009 - December 2009
i360technologies  October 2008 - March 2009
TSA  2009 - 2009
CCC INFORMATION SERVICES INC.   August 1999 - October 2008
CCC INFORMATION SERVICES INC.   March 2003 - January 2007
BP Amoco  1994 - 1999

Skills
CRM, Business Process, SDLC, Integration, Project Management, Oracle, Requirements Analysis, Solution Architecture, Requirements Gathering, Enterprise Software, Team Leadership, Software Project..., Agile Methodologies, ERP, Business Intelligence, Software Development, Enterprise Architecture, Databases, Business Analysis, Management, SOA, Analysis, Oracle E-Business Suite, Oracle Applications, IT Strategy

Education
DePaul University   1993 — 2008

Experience
Greater Chicago Area  September 2013 - Present
Aon Corporation  April 2011 - September 2013
Aon Corporation  April 2003 - March 2011
Aon Corporation  September 2001 - March 2003
Richardson and Associates   January 2000 - September 2001
CCC Information Services Inc.   February 1992 - January 2000
Eager Enterprises   September 1990 - February 1992
CCC Information Services Inc.   November 1988 - September 1990
West Suburban Hospital Medical Center  March 1987 - November 1988
Continental Illinois National Bank  March 1985 - March 1987

Skills
Internal Controls, Financial Analysis, Financial Modeling, Strategic Financial..., Financial Reporting, Finance, Analysis, Forecasting, Strategic Planning, Budgets, Competitive Analysis, Corporate Finance, Risk Management, Management, Mergers & Acquisitions, Sarbanes-Oxley Act, Variance Analysis, Financial Planning

Education
DePaul University   1985 — 1988
MBA, Management Accounting

DePaul University   1983 — 1984
Bachelor of Science (BS), Finance and Economics

Experience
Thomson Reuters  December 2010 - Present
Thomson Reuters  May 2010 - December 2010
ThomsonReuters  June 2009 - May 2010
ThomsonReuters  September 2008 - June 2009
Nuance  February 2006 - June 2008
CCC Information Services Inc  1999 - 2006
DC Systems  1996 - 1999

Skills
Quality Assurance, Agile Methodologies, Testing, Product Management, Analysis, Defect Tracking, Software Quality..., Manual Testing, Software Development, Test Planning, Continuous Improvement, Quality Center, Waterfall, SDLC, Integration, Test Management, Leadership, Scrum, Software Documentation, Regression Testing

Education
Loyola University of Chicago
MS Management Information Systems, Computer Science

Loyola University of Chicago
E-Commerce Certification, Computer Science

University of Illinois at Urbana-Champaign
BS Management Information Systems, Computer Science

Experience
AT&T  July 2009 - Present
Sara Lee Corporation  May 1999 - 2009
CCC Information Services Inc,  April 1989 - April 1999

Skills
Vendor Management, Data Center, System Deployment, Telecommunications, Customer Service, Requirements Analysis, Budgets, Outsourcing, Analysis, Process Engineering

Education
Dominican University   1977 — 1979

Experience
Kellogg School of Management  December 2014 - Present
Kellogg School of Management  July 2011 - December 2014
Deloitte  May 2002 - July 2011
Arthur Andersen LLP  March 2001 - May 2002
CCC Information Services, Inc.   May 1998 - December 2000
Jenner & Block  December 1995 - April 1998
University of Michigan Health Management Research Center   September 1991 - August 1995
Columbia Institute for Political Research   June 1994 - August 1994

Skills
Microsoft Office, Strategic Planning, Research, Project Management, Program Management, Event Planning, Strategy, Customer Service, Microsoft Word, Data Analysis, Nonprofits, Process Improvement, Workshop Facilitation

Education
University of Michigan   1991 — 1995
BA, Politcal Science, Graduated with Distinction

Experience
Abbott Vascular  February 2008 - Present
CCC Information Services Inc  April 2007 - December 2007
Bristol Myers Squibb Co  October 2004 - April 2007
Freddie Mac  April 2004 - October 2004
California State University, Los Angeles  September 2003 - March 2004
California State University, Los Angeles  April 2001 - August 2003
Cheema Spintex Limited, Chandigarh, India   February 1999 - December 2000

Skills
Requirements Analysis, SDLC, Data Warehousing, Visio, Business Analysis, User Acceptance Testing, Agile Methodologies, Test Planning, Software Quality..., Quality Center, Business Requirements, Requirements Gathering, Software Project..., Analysis, Software Documentation, SharePoint, Business Process, Quality Assurance, Databases

Education
California State University-Los Angeles   2001 — 2004
MS, Computer Engineering

Experience
Weisser Distributing  July 2013 - Present
Sioux Falls Convention & Visitors Bureau  August 2011 - July 2013
CCC Information Services, Inc  August 2004 - October 2010
Sioux Falls School District  January 2004 - August 2004
Wells Fargo Educational Financial Services   May 2003 - August 2003
Finish Line  October 1998 - August 2002
Self Employed, Mankato Satellite   December 2001 - May 2002

Skills
Negotiation, Account Management, Inventory Management, Contract Negotiation, Product Development, Team Building, Management, Project Management, Customer Service, Budgets

Education
Minnesota State University, Mankato   1999 — 2003
Bachelor of Science, Business Management

Experience
Axelon Services Corp.  June 2015 - Present
IFG - International Financial Group, Ltd  February 2012 - February 2015
Interactive Business Systems, Inc.   June 2011 - February 2012
Experis (Formerly Jefferson Wells)   July 2010 - July 2011
CCC INFORMATION SERVICES INC  August 2008 - June 2010
Federal Home Loan Bank  July 2006 - August 2008
Robert Half International  March 2006 - June 2006
Control Solutions International  May 2004 - March 2006
Federal Reserve Bank of Chicago  May 1999 - March 2004

Skills
SAS70, GLBA, Risk Assessment, COBIT, SOX 404

Education
DePaul University   1996 — 2000
Bachelor, Computer Science

Experience
CCC Information Services Inc  June 2007 - Present

Skills
Sales Tax, Tax Research, Tax Accounting, Tax, Accounting, Process Improvement, Sarbanes-Oxley Act, Account Reconciliation, Auditing, Property Tax, Tax Returns, Use Tax, Preparation, Bank Reconciliation, Internal Controls, Tax Law, Financial Analysis, Tax Preparation, Financial Statements, Journal Entries, Financial Accounting, Internal Audit, Sales Tax Compliance, Tax Audits

Education
Roosevelt University
Bachelor of Science in Business Administration, Accounting

Experience
Lakeview Insurance Agency   April 2010 - Present
AAA  August 2005 - August 2009
Millennuim Information Services   July 2001 - February 2005
CCC Information Services, Inc.   September 1997 - July 2001

Skills
Training, Insurance, Call Center, Customer Service, Property & Casualty..., Customer Satisfaction, Team Building, General Insurance, Sales, Coaching, Leadership, Process Improvement

Education
Clarke University
BA, Secondary Education

Experience
Kuma Health and Wellness   January 2013 - Present
KoaHana Massage Therapy   January 2013 - Present
CCC Information Services  August 1992 - June 2011
CCC Information Services Inc.   2004 - 2008
CCC Information Services Inc  2002 - 2003
CCC Information Services Inc  1995 - 2001
CCC Information Services Inc  1992 - 1995
Impressions First, Inc   January 1990 - January 1992
CCC Information Services Inc  January 1989 - January 1990
Liberty Mutual/Safeco, Travelers, MetLife, Shelter   January 1989 - January 1990

Skills
Licensed Massage..., Certified Lymphatic..., Product Management, Software Documentation, Analysis, Software Implementation, Requirements Gathering, Strategy, Sales Management, Sales, Time Management, Process Improvement, Insurance

Education
Cortiva Institute - Woodridge   2011 — 2012
Licensed Massage Therapist, Massage Therapy/Therapeutic Massage

Nazareth Academy   1977 — 1981

Triton-College
in Early Childhood Education

Experience
Kauffman Foundation  June 2009 - Present
Cassidy Turley Midwest Inc.   June 2009 - Present
CB Richard Ellis  June 2007 - June 2009
Advantage Sales & Marketing, Inc   August 2006 - June 2007
Hood Dairy Company   February 2005 - June 2006
Automatic Data Processing, Inc  October 1994 - February 1997
Kemper Financial Services  April 1993 - October 1994
CCC Information Services, Inc  November 1991 - April 1993

Education
Carthage College
Business Administration

Missouri and Texas Real Estate

University of Illinois - Urbana
B.A, English/Rhetoric

Experience
UNDERWRITERS LABORATORIES, INC  January 2001 - January 2013
Underwriters Laboratories  2001 - 2013
CCC Information Services Inc  January 2000 - January 2001
First Union Securities  January 1998 - January 2000
WASTE MANAGEMENT, INC  January 1990 - January 1998
Waste Management  January 1989 - January 1990
Waste Management  January 1987 - January 1989
Waste Management  January 1985 - January 1987
MCGRAW-EDISON COMPANY   January 1983 - January 1985

Skills
Software Installation, Computer Hardware

Education
ITIL

Columbia College   1973 — 1975
B.A, Photography