Community Health Plan of Washington
Industry: Company
DescriptionHeadquarters: Seattle, WA Founded: 1992 Parent organization: Community Health Network Of Washington
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Community Health Plan of Washington Employees
Qualis Health November 2014 - Present
Health Integrated, Inc. March 2014 - November 2014
Community Health Plan of Washington April 2013 - March 2014
TriWest Healthcare Alliance July 2011 - March 2013
TriWest Healthcare Alliance July 2010 - July 2011
TriWest Healthcare Alliance April 2007 - July 2010
Skills
Training, Employee Training, Call Centers, HIPAA, Healthcare, Data Entry, Quality Assurance, Microsoft Word, Medical Terminology, Customer Service..., Analysis, EHR, Training Program..., Healthcare Management, Microsoft Excel, Organization Skills, Data Management, Customer Service, Medical Coding, Management, Process Improvement, Software Documentation, Customer Satisfaction, Medicare, Power Point, Share Point, Excel, Program Development, Test Development, CPT, ICD-9, Data Analysis, Healthcare Information..., SharePoint, Medical Billing, Managed Care, Provider Relations, EMR, Health Information..., Visio, Supervisory Skills, Process Scheduler, System Administration, Hospitals, WebEx
Education
Tacoma Community College
Community Health Plan September 2014 - Present
Community Health Plan March 2014 - September 2014
Community Health Plan April 2013 - March 2014
Community Health Plan of Washington May 2011 - April 2013
The Polyclinic March 2009 - May 2011
The Polyclinic March 2006 - March 2009
The Princeton Review March 2000 - March 2006
University of Washington September 2001 - June 2003
Skills
Team Building, Project Management, Budget, Time Management, Leadership, Healthcare, PowerPoint, Outlook, Public Speaking, Customer Service, Process Improvement, Data Analysis, Microsoft SQL Server, Captivate, Organizational..., Team Leadership, Interpersonal Skill
Education
University of Washington 2001 — 2005
MFA, English
California State University, Fresno 1993 — 1998
BA, English
Community Health Plan of Washington March 2015 - Present
Qualis Health May 2013 - March 2015
Alere Wellbeing May 2005 - May 2013
Source Northwest Inc September 2004 - May 2005
Washington Mutual September 2002 - September 2004
Nextel January 2000 - August 2002
AFECOR March 1996 - July 1998
Skills
Agile Methodologies, Visio, Scrum, SharePoint, SQL, Software Development, SDLC, Quality Assurance, PMP, MS Project, Business Requirements, Waterfall, Project Planning, Requirements Gathering, Software Project..., .NET, Integration, Agile Project Management, Management
Education
Northwest University 2015 — 2016
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Northwest University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
University of Washington, Michael G. Foster School of Business 2003 — 2005
Business of Art, Business Administration, Finance
Olympic College 2000 — 2002
Technical Degree, Computer Information Systems
University Liceo Cristiano de Guayaquil
Computer Science, Computer and Information Systems Security/Information Assurance
Gregory Cecil Photography April 2011 - Present
Community Health Plan of Washington July 2013 - January 2014
FILTER LLC January 2012 - January 2013
NBCUniversal, Inc. June 2010 - January 2012
E! Online October 2005 - June 2010
Primedia November 2004 - October 2005
Village Recorder August 2000 - July 2004
Skills
Content Strategy, Magazines, Blogging, Publishing, Journalism, Digital Media, Editorial, Photoshop, Studio Lighting, Studio Photography, Commercial Photography, Portrait Photography, Fashion Photography, Fine Art Photography, Ideas Development, Team Leadership, Social Media
Education
Berklee College of Music 1996 — 2000
Music, Music Production and Engineering
Community Health Plan of Washington Manager of State Operations-Customer Experience DivisionCHPW2012 - Present
Community Health Plan March 2011 - July 2012
Community Health Plan of Washington January 2010 - March 2011
Community Health Plan of Washington November 2006 - January 2010
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Strategic Planning, PowerPoint, Risk Management, Change Management, Business Analysis, Process Improvement, Health Insurance, Software Documentation, Medicare, Data Analysis, HIPAA, Healthcare, Healthcare Information..., Management, Managed Care, Visio, Program Management, Medicaid, Access, SDLC, Leadership, Team Building
Education
Lamar University 1999 — 2003
Bachelor of Science (BS), Public Health
Olympic College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Chemistry/Biology
Center for Children & Youth Justice June 2015 - Present
Community Health Plan of Washington April 2015 - May 2015
Macdonald Center October 2014 - December 2014
3Play Media January 2014 - November 2014
Smith College August 2012 - June 2013
Illinois State University January 2012 - April 2012
California State University, Bakersfield May 2011 - June 2011
University of Michigan September 2010 - December 2010
Eastern Michigan University January 2009 - December 2010
Eastern Michigan University June 2010 - August 2010
Skills
Higher Education, Student Development, Social Justice, Program Development, Residence Life, Community Development, Dialogues, Leadership Development, Microsoft Office, Adobe Creative Suite, Supervisory Experience, Writing, Collaboration, Office Administration, HTML 5, Technical Support, Donor database..., Donor communications, Social Media, eTapestry
Education
Eastern Michigan University 2009 — 2010
Master of Arts (MA), Higher Education Student Affairs
Eastern Michigan University 2006 — 2008
Bachelor of Science (BS), Women's and Gender Studies
University of Michigan Honors Program 2002 — 2004
Community Health Plan of Washington March 2015 - Present
Sesame Communications May 2013 - March 2015
Seattle International Film Festival April 2013 - May 2013
LG Consulting August 2012 - May 2013
Cassandra Lavalle, Rue Magazine, Coco + Kelley March 2012 - August 2012
Marchex March 2012 - May 2012
The Daily Aztec June 2010 - December 2011
Gap Inc July 2007 - December 2011
Pasadena Magazine June 2011 - August 2011
San Diego State University February 2009 - July 2009
Skills
Facebook, WordPress, Social Media, New Media, SEO, Editorial, Interviews, Advertising, Creative Writing, News Writing, Sourcing, Recruiting, Social Media Marketing, Online Advertising, Writing, Google Adwords, Magazines, Customer Service, Microsoft Office, Entertainment, Journalism, Content Management, Google Analytics, CSS, HTML 5, Instagram, Pinterest, Twitter, Microsoft Word, Microsoft Excel, Community Outreach, Search Engine Technology, Entertainment Journalism, Restaurant Reviews, Digital Media, Online Journalism, Digital Journalism, Drupal, Blogger, LinkedIn, Scrum, Salesforce, B2B, B2C, Mac, Windows, HIPAA, Hootesuite
Education
San Diego State University-California State University 2008 — 2011
Bachelor Degree, Liberal Arts and Sciences; Journalism Media Studies
Vacaville High School
ZeOmega October 2014 - Present
Amerigroup March 2014 - September 2014
MultiCare Health System June 2012 - February 2014
Community Health Plan of Washington April 2011 - June 2012
Community Health Plan of Washington October 2007 - June 2012
Seattle Children's August 2002 - June 2007
Skills
Healthcare, Healthcare Management, Hospitals, Nursing
Education
Seattle Pacific University 1997 — 2002
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Puyallup High School 1994 — 1997
Capitol Cider December 2013 - Present
Tavern Law October 2014 - February 2015
The Coterie Room February 2013 - September 2013
Community Health Plan of Washington February 2006 - November 2012
AT&T May 2002 - January 2006
Skills
10 Key, Customer Service, Medical Billing, Medical Records, Health Insurance, Disability Insurance, Telecommunications, Problem Solving, Training, Document Management, Filing, Data Entry, Inventory Management, Shipping, Proper temperature..., Knife skills, Keeping kitchen..., Working clean., Mis en place., Time Management, Team Building
Education
Le Cordon Bleu College of Culinary Arts-Seattle 2013 — 2013
Culinary Arts/Chef Training
Tongue Point Job Corps 1999 — 2000
Office Administration Certificate
Robert E. Lee High School 1989 — 1993
Diploma, General Studies
Health Stories Project May 2015 - Present
Fred Hutchinson Cancer Research Center September 2010 - May 2015
Community Health Plan of Washington January 2010 - August 2010
Healthways March 2009 - December 2009
Bellevue College August 1997 - April 2004
Education
University of Washington 2011 — 2013
Bachelor of Arts (B.A.), Global Studies, 3.8
Don Quijote Language School 2006 — 2007
D.E.L.E Superior, Spanish
Bellevue Community College 2002 — 2006
Associate's degree, Sociology
Community Health Plan of Washington February 2015 - Present
Community Health Plan of Washington February 2011 - January 2015
Community Health Plan of Washington January 2007 - February 2011
Community Health Plan of Washington April 2004 - January 2007
Skills
Health Insurance, Medicare, HIPAA, Medicaid, Managed Care, Provider Relations, Network Development, Customer Service, Management, Provider Operations, Data Management, Hiring Employees, Training, Hands-on Problem Solver, Problem Analysis, Healthcare, Credentialing, Healthcare Industry, Insurance, Process Improvement, Business Requirements, Problem Solving
Education
The University of Texas at El Paso 1999 — 1999
Industrial Engineering
Universidad Autonoma de Ciudad Juarez Mexico 1995 — 1998
Industrial Engineering
Pinchot University December 2014 - Present
Pinchot University January 2013 - December 2014
Le Cordon Bleu College of Culinary Arts, Seattle October 2010 - January 2013
Le Cordon Bleu College of Culinary Arts, Seattle June 2010 - October 2010
Le Cordon Bleu College of Culinary Arts April 2009 - June 2010
Nordstrom July 2008 - April 2009
Community Health Plan of Washington June 2005 - October 2007
Seattle University January 2006 - January 2007
Seattle University August 2003 - February 2006
Skills
Event Planning, Leadership, Community Outreach, Volunteer Management, Social Media, Public Speaking, Nonprofits, Career Counseling, Fundraising, Leadership Development, Management, Higher Education, Customer Service, Training, Social Networking, Non-profits, Enrollment Management, Student Affairs, Interviews, Program Development, Coaching, Staff Development, Resume Writing, Student Leadership, Student Development, Teaching, Curriculum Development, Grant Writing, Team Leadership, Networking, Sales, Academic Advising, Admissions, Student Financial Aid, Workshop Facilitation, Adult Education, Conflict Resolution, Student Engagement, Campus, Student Recruiting
Education
Seattle University 2003 — 2008
Philips Health Systems August 2015 - Present
Washington Health Alliance February 2013 - Present
Milliman 2010 - 2013
Community Health Plan of Washington 2007 - 2010
Siemens Healthcare 2006 - 2007
Northwest Hospital & Medical Center 2004 - 2005
Solucient, L.L.C. 2002 - 2004
IDX Systems 1997 - 2001
Borgess Medical Center October 1994 - January 1997
Skills
Process Improvement, Project Management, Strategy, Business Process..., Leadership, Healthcare Information..., Program Management, Management, Healthcare Management, Business Development, Integration, Project Planning, Account Management, Software Documentation, Strategic Planning, Contract Negotiation, Hospitals, Negotiation, Healthcare, HIPAA, Informatics, SDLC, EMR, EHR, Consulting, Business Intelligence
Education
SUNY Utica
B.S., Information Management
State University of New York College at Brockport
B.S., English
Community Health Plan of Washington June 2013 - Present
Group Health Cooperative Physicians January 2000 - May 2013
Hospice of Kitsap County 1993 - 2006
KPS Health Plans 1997 - 1999
American Medical Directors Association, WA Chapter 1994 - 1996
Skills
ABMS Board Certified..., Physician Staff..., Trans-disciplinary team..., Public speaker and..., Palliative Care, Medicine, Home Care, Healthcare Management, Transition Management, Process Improvement, Internal Medicine, Pharmacy, Healthcare, Hospitals, Geriatrics, Patient Safety, Quality Improvement, Family Medicine, Health Policy
Education
University of California, Los Angeles, School of Medicine 1990 — 1991
Fellowship, Geriatrics
Keck School of Medicine of the University of Southern California 1989 — 1990
Fellowship, Geriatrics
Keck School of Medicine of the University of Southern California 1983 — 1987
Doctor of Medicine (M.D.)
University of California, Berkeley
Bachelor of Arts (B.A.), Latin Language and Literature
Community Health Plan of Washington October 2013 - October 2014
Community Health Plan of Washington July 2012 - October 2013
Portage Health May 2002 - May 2012
Cincinnati VA Medical Center March 2001 - April 2002
Anthem Blue Cross/Blue Shield September 1995 - February 2001
United Healthcare January 1994 - September 1995
Mercy Hospital February 1992 - July 1993
Professional Foundation for Health Care (Florida's Q.I.O. at that time) February 1988 - December 1991
Baptist Hospital January 1987 - February 1988
Skills
Healthcare, Hospitals, Medicare, Nursing, Home Care, Managed Care, Medicaid, Case Managment, Medical Records, Utilization Management, Medical Coding, Medicine, Quality Improvement
Education
Miami-Dade Community College
ADN degree with highest honors, Registered Nursing/Registered Nurse
Stetson University
B.A., English
Community Health Plan of Washington October 2014 - Present
Community Health Plan of Washington July 2014 - October 2014
Christine Chen Communications LLC June 2012 - March 2014
CompuCom September 2012 - August 2013
CompuCom May 2011 - May 2012
Copacino+Fujikado 2011 - 2012
CompuCom June 2010 - November 2010
Skills
Illustration, Creative Direction, Illustrator, InDesign, Microsoft Office, Graphic Design, Photoshop, User Experience, Typography, Advertising, Storyboarding, Wacom Tablet, Wacom Cintiq, Adobe Creative Suite, Art, Posters
Education
Academy of Art University 2012 — 2015
Bachelor of Fine Arts (B.F.A.), Graphic Design
Academy of Art University 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Storyboarding
Gig Harbor High School 2000 — 2004
High School Diploma
Community Health Plan of Washington September 2015 - Present
NYC Health and Hospitals Corporation January 2015 - August 2015
NYC Health and Hospitals Corporation October 2013 - December 2014
New York City Department of Health and Mental Hygiene August 2011 - October 2013
New York City Department of Health and Mental Hygiene September 2008 - July 2011
Callen-Lorde Community Health Center June 2004 - August 2008
Skills
Operations Management, Systems Analysis, Management, Staff Supervision, Fiscally Responsible, Community Health, Grant Writing, Non-profit..., Quality Improvement, Healthcare Management, Healthcare, Process Improvement, Project Management, Strategy, Program Management
Education
San Jose State University 2002 — 2004
Master of Public Health (MPH), Community Health
Bowdoin College 1994 — 1998
Bachelor's degree, Women's Studies
Freelance August 2012 - Present
Brillio June 2014 - June 2015
Brillio January 2014 - May 2014
Collabera September 2012 - December 2013
Community Health Plan of Washington August 2011 - July 2012
Aerotek October 2010 - July 2011
Crew Stadium April 2007 - November 2010
American Electric Power June 2007 - July 2010
Cable Express June 2006 - June 2007
Saving Jane May 2001 - June 2006
Skills
Customer Service, Web Design, Call Center, Outlook, Excel, HTML, Microsoft Office, Production, Word, Web Development, Customer Relations, Windows, Photoshop, Dreamweaver, PowerPoint, Lightroom, Software Documentation, Database Administration, HIPAA, Microsoft Word, Troubleshooting, Help Desk Support, Software Installation, Leadership, Team Building, XP, Active Directory, Technical Support, Windows 7, Operating Systems, Access, Call Centers, Microsoft Excel, Project Management, Networking, Windows XP, Visio, IT Management, Analysis, Business Intelligence, Information Technology, Business Analysis, Vendor Management, Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science Information Technology, Information Technology
West500 Partners January 2014 - Present
Young Professionals of Seattle May 2012 - June 2014
VitalSource Staffing, LLC May 2012 - November 2013
Puget Sound Business Journal January 2012 - May 2012
Seattle Organic SEO November 2011 - February 2012
Community Health Plan of Washington September 2011 - January 2012
Dukes Chowder House June 2011 - January 2012
Theraputics Associates October 2008 - January 2011
Skills
Social Media, Microsoft Office, Social Networking, Event Planning, Social Media Marketing, Recruiting, Sales, Business Development, Public Relations, Management, Account Management, Leadership, Nonprofits, Human Resources, Coaching, Time Management, Team Leadership, Customer Service, Online Marketing, HTML, Marketing, Microsoft Excel, Training, Research, Product Management, Sales Management, Networking, SEO, Interviews, Technical Recruiting, Cold Calling, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Staffing Services
Education
University of Washington 2006 — 2009
BA, Psychology
University of Washington
Highline College
Evergreen High School
Wing Luke Museum of the Asian Pacific American Experience June 2012 - Present
Summit Group February 2012 - June 2012
Community Health Plan of Washington November 2011 - February 2012
Gibbs Houston Pauw May 2007 - August 2011
American University of Beirut January 2005 - September 2005
Arab-West Report April 2004 - August 2004
Save the Children January 2002 - February 2003
Skills
Fundraising, Editing, Non-profits, Research, Volunteer Management, Grant Writing, Public Speaking, Event Planning, International Relations, Museums, Creative Writing, Microsoft Office, Public Relations, Nonprofits, Project Management, Program Development, Strategic Communications, Grants
Education
American University of Cairo 2003 — 2004
Fellowship, Advanced Arabic study
Mount Holyoke College 1997 — 2002
B.A., Middle East Studies
Birzeit University 2000 — 2001
Study Abroad, Arabic
Community Health Plan August 2013 - Present
Community Health Plan of Washington December 2010 - August 2013
World Affairs Council April 2010 - January 2011
The New British Center October 2009 - December 2009
University of Washington - Suzzallo Library April 2008 - March 2009
Eddie Bauer February 2008 - April 2008
Henry Art Gallery August 2007 - February 2008
Barnes & Noble December 2006 - March 2007
Teahouse Kuan Yin August 2006 - December 2006
Harborview Medical Center - Pathology, Purchasing October 2005 - April 2006
Skills
Data Entry, Customer Service, Microsoft Excel, Research, Insurance, SharePoint, Event Planning, Microsoft Office, Program Management, Outlook
Education
University of Washington 2005 — 2009
Bachelor of Art, Latin, History
Edmonds Community College 2004 — 2005
Associate of Arts
City of Jacksonville, FL July 2014 - Present
Parr Consulting Services June 2005 - Present
Community Health Plan of Washington November 2011 - April 2013
MDI Healthcare Solutions April 2009 - June 2011
Fringe Benefit Management Co. October 2007 - March 2009
Cariten Healthcare June 2002 - October 2005
Health Care Savings July 1997 - April 2002
American Medical Security May 1993 - June 1997
Union Central Life 1980 - 1987
Skills
New Business Development, Executive Level..., Sales Management, Sales Recruitment, Compensation Plan..., Organizational Growth, Change Management, Team Building, Operations Management, Sales Operations, Problem Solving, Recruiting, Health Insurance, Strategy, Strategic Planning, Management, Leadership, Employee Benefits, Business Development, Provider Relations, Managed Care, Compensation & Benefit, Network Development, Cross-functional Team..., Health Policy, HMO, PPO, Claim, Healthcare, Healthcare Industry, Insurance, Start-ups, Training, Healthcare Management, HIPAA, Negotiation, Marketing, Sales, Medicare, Process Improvement, Product Development, CRM, Healthcare Information..., Leadership Development, Brokers, Public Speaking, Account Management, Medicaid, Public Relations, Custom Provider Networks
Education
Florida Atlantic University
Bachelor of Business Administration (BBA), Finance and Management
Health Insurance Institute of America
HIA
National Association of Health Underwriters
CDHC
The American College
CLU, REBC, RHU
Community Health Plan of Washington June 2015 - Present
Grand Valley State University August 2013 - May 2014
Planned Parenthood Mid and South Michigan May 2013 - August 2013
Cold Stone Creamery March 2012 - August 2013
MSU LBGT Resource Center October 2012 - May 2013
Skills
Leadership, Training, Program Management, Research, Community Outreach, Public Speaking, Social Media, Nonprofits, Event Planning, Customer Service, PowerPoint, Time Management, Microsoft Office, Social Networking, Microsoft Word, Fundraising, Budget Tracking, Invoice Processing
Education
Michigan State University 2010 — 2013
Bachelor's degree, Family and Community Services
Community Health Plan of Washington July 2013 - Present
Adaptive Care Technologies February 2013 - Present
Group Health Cooperative January 2009 - January 2013
Skills
Forensic Nurse Examiner, Acute Care, Critical Care, Inpatient, Patient Safety, Emergency Nursing, Pediatric Nursing, Clinical Educator, Discharge Planning, Case Managment, Epic Systems, Healthcare, Healthcare Management, Pediatrics, Clinical Research, Medicaid, Hospitals, Physicians, Medicine, Disease Management, Case Management, Utilization Management, Nursing, Utilization Review
Education
University of Washington 1998 — 2001
Bachelor of Science, Nursing
Clatsop Community College 1989 — 1992
Associate Degree of Science, Registered Nursing/Registered Nurse
Community Health Plan of Washington November 2013 - Present
DaVita HealthCare Partners Inc December 2012 - October 2013
MultiCare Health System August 2012 - October 2012
The Allen Institute for Brain Science September 2011 - April 2012
MultiCare Health System May 2011 - August 2011
Selander O'Brien, PLLC June 2010 - May 2011
Swedish Medical Center June 2000 - May 2009
Extendicare June 1997 - June 2000
The University of Toledo Medical Center December 1995 - June 1997
Education
Seattle University School of Law 2009 — 2012
JD
University of Toledo 1991 — 1995
BS
CFRP Child and Family Research Partnership at LBJ January 2015 - August 2015
NORCAL Mutual Insurance Company February 2012 - August 2014
Community Health Plan of Washington June 2011 - January 2012
American Civil Liberties Union of Washington June 2011 - August 2011
Washington State Legislature January 2010 - March 2010
Skills
Event Planning, Social Media Marketing, Writing, Editing, Customer Service, Social Media, Marketing, Public Speaking, Microsoft Word, Strategic Planning, Leadership, Teaching
Education
The University of Texas at Austin - The LBJ School of Public Affairs 2014 — 2016
Master's Degree, Public Affairs
Walla Walla College 2005 — 2010
B.A., Humanities, minor in music
Centre for Medieval and Renaissance Studies, Oxford 2007 — 2008
Microsoft (via Xtreme Consulting) June 2015 - Present
Boeing (via Aquent) September 2014 - March 2015
Amazon August 2013 - January 2014
Deloitte Digital June 2013 - July 2013
Community Health Plan of Washington May 2011 - March 2013
Amazon.com September 2010 - December 2010
University Child Development School May 2010 - September 2010
ESL.net August 2008 - April 2009
Pizer, Inc. 2003 - 2007
Skills
Access, Visio, Microsoft Excel, Dreamweaver, Microsoft Word, Photoshop, Adobe Acrobat, PHP, Outlook, QuickBooks, GIS, HTML, Microsoft Office, CSS3, CSS, Web Development, Web Design
Education
University of Washington
Bachelor of Arts, Geography (Urban / Transportation GIS Analysis)
Seattle Central College
Professional Certification, Web Development
Seattle Central College
Professional Certification, Web Design
CHC of Snohomish County September 2013 - Present
Community Health Plan of Washington March 2011 - August 2013
Community Health Plan March 2009 - March 2011
Community Health Plan September 2006 - March 2009
Who’s Calling, Inc January 2006 - September 2006
KCTS Channel 9 August 2005 - December 2005
Skills
Marketing Communications, Strategic Planning, Healthcare, Marketing Strategy, Health Insurance, Public Relations, Insurance, Account Management, Project Management, Event Planning, Medicaid, Copywriting, Marketing, Lead Generation, Budgets, Management, Coaching, Event Management, Provider Relations, Public Speaking, Business Strategy, Outlook, Healthcare Industry, Marketing Management, Medicare, Program Management, Research, Microsoft Office, Community Outreach, Social Media Marketing, Team Leadership, Sales, Customer Service, Business Development, Microsoft Word, Non-profits, Fundraising, PowerPoint, Process Improvement, Social Media, Managed Care, Team Building, Cross-functional Team..., Microsoft Excel, HIPAA, Leadership, Negotiation, Health Policy, New Business Development, Sales Management
Education
Johnson and Wales University 2002 — 2005
B.S, Marketing and Business Management
San Diego State University August 2012 - Present
Community Health Plan of Washington January 2008 - February 2009
Volt Technical Resources October 2006 - October 2007
Skills
SQL
Education
San Diego State University-California State University 2012 — 2014
Professional Science Master, Bioinformatics and Medical Informatics
University of Maryland College Park 1992 — 1996
Bachelor of Science (B.S.), Physics
Community Health Plan of Washington March 2015 - Present
Community Health Plan of Washington May 2013 - Present
Target June 2011 - May 2013
American Pharmacists Association March 2010 - March 2011
American Pharmacists Association March 2010 - March 2011
Albert Schweitzer Fellowship May 2008 - May 2009
Skills
Pharmacy, Leadership, Pharmacoeconomics, Managed Care, Public Health, Healthcare, Pharmacists, Clinical Research, Hospitals, Medicare Part D, Medication Therapy..., Pharmacy Automation, Patient Counseling, Clinical Pharmacy, Clinical Pharmacology, Health Plan Operations, Medicare, Pharmacy Benefit..., Project Management, Utilization Management
Education
Penn State University 2013 — 2014
Master of Business Administration (MBA)
University of Pittsburgh 2007 — 2011
PharmD, Magna Cum Laude
Planned Parenthood of the Great Northwest and the Hawaiian Islands July 2015 - Present
Planned Parenthood of the Great Northwest April 2013 - Present
Community Health Plan of Washington May 2012 - April 2013
Moss Adams LLP January 2005 - April 2012
Skills
Healthcare Management, Financial Analysis, Auditing, CPA, Financial Reporting, Accounting, Assurance, Internal Controls, SEC filings, US GAAP, General Ledger, Management, Revenue Recognition
Education
Central Washington University 2002 — 2004
BS, Accounting
Community Health Plan of Washington November 2007 - Present
Community Health Plan November 2007 - November 2010
Centers for Medicare & Medicaid Services 2005 - 2007
Premera 1999 - 2005
QualMed WA Health Plan 1988 - 1999
Blue Cross WA & AK 1984 - 1988
Blue Shield of California 1979 - 1984
Skills
Customer Service, Administration, Business Management, Business Strategy, Coaching, Change Management, Contract Negotiation, Excel, Government, Government Relations, Healthcare, Hiring, Insurance, Knowledge Management, Team Leadership, Leadership Development, Microsoft Office, Mentoring, Program Management, Operations Management, PowerPoint, Strategic Planning, Quality Management, Risk Management, Problem Solving, Team Building, Visio, Vendor Management, Word, Medicare, HIPAA, Health Insurance, Managed Care, Medicaid, Healthcare Industry, Healthcare Management, HMO, Access, Leadership, Management, Performance Management, Policy
Education
Bellevue College 1990 — 1992
Business
Southwestern Community College, San Diego, 1977 — 1979
business administration
Northwest Administrators, Inc June 2015 - Present
Molly Brown Temps January 2015 - June 2015
UPS December 2014 - January 2015
Health Integrated, Inc. March 2014 - July 2014
Community Health Plan of Washington February 2010 - March 2014
Molly Brown Temps July 2009 - February 2010
Talent Tree, Advantage Staffing March 2008 - July 2009
North Queen Anne Childcare April 2003 - March 2008
Northwest Urban Ministries September 2002 - December 2002
Evangel, Inc. 1998 - 2002
Skills
Customer Service, Data Entry, Nonprofits, Research, Editing, Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, Outlook, Public Speaking, Creative Writing, Social Networking, Fundraising, Project Management, Event Planning, Jiva, Xcelys, Adaptis, QNXT, Training, Writing, Social Media, Leadership, Teaching, Critical Thinking, Communication, Volunteer Management, Healthcare, HIPAA, Process Improvement, Blogging, Proofreading, Access
Education
Seattle Pacific University 2002 — 2007
Bachelor of Arts, English Literature, over GPA of 3.3
Bellevue Community College 1999 — 2000
Community Health Plan of Washington January 2012 - Present
Madigan Army Medical Center February 1995 - March 2006
St. Mary's Medical Center January 1991 - March 1994
Veterans Administration June 1988 - October 1990
St. Joseph Hospital October 1985 - March 1987
Fitzsimons Army Medical Center March 1983 - October 1985
Jennie Stuart Medical Center August 1981 - August 1982
Medical Department Activity (MEDDAC) January 1979 - July 1981
United States Army August 1978 - December 1978
United States Army July 1978 - August 1978
Skills
Medical Coding, Microsoft Office..., Surgical Nursing, Surgical Procedures, Human Anatomy, Pathophysiology, Medical Terminology, Specialty Eye Procedures, Specialty ENT Procedures, ICD-9, HCPCS, CPT
Education
West Texas A&M University 1974 — 1977
BSN, Nursing
Green River Community College 2008 — 2011
Medical Coding
North Central Texas College 1972 — 1974
Nursing
State of Washington Attorney General's Office October 2014 - Present
Community Health Plan Of Washington April 2013 - September 2014
Community Health Plan of Washington November 2012 - April 2013
Interlingua June 2011 - October 2012
Department of Veterans Affairs June 2009 - April 2010
Whole Foods Market September 2007 - April 2009
Premera Blue Cross October 2005 - October 2006
US Navy April 1999 - September 2004
Skills
Leadership, Microsoft Word, Customer Service, Management, Software Documentation, Non-profits, Project Management, Training, Teaching, Curriculum Development, Adobe, Coordinating Activities, Coordinators, Resource Allocation, Resource Coordination, Resource Management, Resource Conservation, Marketing, Nonprofits, Microsoft Office, Communication, Intercultural Relations
Education
University of Phoenix 2009 — 2011
B.S., Communications
Electrodiagnosis and Rehabilitation Associates of Tacoma PS August 2012 - Present
Community Health Plan of Washington June 2007 - July 2011
Total Health Care February 2003 - April 2006
Western Washington Pathology January 1987 - November 2002
MultiCare Health System July 1979 - March 2000
Skills
Healthcare Management, Accounts Receivable, Data Analysis, Invoicing, Insurance, HIPAA, Process Improvement, Medical Terminology, Medicaid, CPT, Healthcare, Customer Service, Medical Coding, Time Management, Microsoft Office, Health Insurance, ICD-9, Recruiting, Microsoft Excel, Team Building, PowerPoint, Microsoft Word, Problem Solving, Medicare, Management, Accounting, Human Resources
Education
Ashford University 2009 — 2011
Bachelors, Healthcare Administration
Western International University 2004 — 2006
Associates, Business
Clover Park Technical Institute 1978 — 2000
Certificates, Business
Puyallup High School 1968 — 1971
Diploma, Business
Community Health Plan of Washington February 2012 - Present
TEKsystems July 2011 - January 2012
ATK Aerospace Division November 1987 - April 2011
Skills
Access, Databases, Software Development, SharePoint, VBA, Microsoft SQL Server
Education
Brigham Young University 1985 — 1987
Master of Science, Information Systems
Brigham Young University 1984 — 1986
Bachelor of Science, Business
Regence BlueCross BlueShield December 2012 - Present
ME Cable & Associates October 2012 - December 2012
ME Cable & Associates July 2011 - November 2012
Group Health Cooperative 2010 - 2011
KPS Health Plans May 2008 - June 2010
Washington Dental Service 2004 - 2006
Community Health Plan of Washington 2001 - 2003
Pro Health Alliance 2000 - 2001
Independent Contractor/Consultant 1998 - 2000
Brown & Toland Medical Group 1998 - 1999
Education
Penn State University
Health Care Administration
University of South Carolina-Columbia
BA, Sociology
Community Health Plan of Washington June 2010 - Present
Community Health Plan July 2007 - June 2010
Community Health Plan July 2006 - July 2007
Community Health Plan February 2004 - July 2006
Hall Kinion September 2003 - February 2004
Seattle Central Community College March 2002 - June 2003
Unitied States Air Force April 1994 - May 1999
Education
Microsoft 2006 — 2006
Certified Desktop Support Technican
Microsoft 2006 — 2006
Certified Professional
CompTIA 2003 — 2003
Network+
Dell 2003 — 2003
Certified Dell Technician
Seattle Central College 2001 — 2003
Associate, IT Networking
CompTIA 2001 — 2001
A+
Community Health Plan of Washington June 2013 - Present
Universal Health Care September 2011 - May 2013
Palms of Pasadena Hospital June 2009 - September 2011
Mote Marine Laboratory January 2003 - November 2008
Ceridian April 2001 - February 2008
Skills
Process Improvement, Quality Assurance, Business Process..., Analysis, Microsoft Excel, Business Analysis, Data Analysis, Leadership, Six Sigma, Microsoft Office, Visio, Software Documentation, Strategic Planning, Project Management, Team Building, Internal Audit, Auditing, Compliance, Medical Compliance, Medicare Advantage, Medicare Prescription..., Change Management, Training, PowerPoint, Quality Auditing, External Audit, Project Remediation, Critical Thinking, Wildlife Rehabilitation, Operational Risk..., Compliance Monitoring, Corrective Actions, Adaptability, HIPAA, Regulatory Guidelines, Managed Care, Medicaid, Access, Management, Employee Benefits, Financial Risk, Internal Controls, Health Insurance, Healthcare, Health Policy, Healthcare Industry, Security, HMO, Claim, Policy
Education
University of Central Florida 1995 — 1997
None, Psychology
Lakewood Senior High 1993 — 1995
PATH July 2013 - Present
Community Health Plan of Washington February 2013 - July 2013
Qualis Health January 2011 - February 2013
TwinParenthood.com May 2009 - December 2012
Big Tent Design, Inc. November 2007 - June 2009
The Seattle Times December 1990 - July 2003
Nordstrom October 1985 - February 1991
Nordstrom 1988 - 1990
Skills
Business Process..., Business-Technology..., Software Development..., SDLC, Business Rules, Workshop Facilitation, Business Analysis, Business Systems..., Requirements Gathering, Visio, Requirements Analysis, Software Documentation, Process Improvement, Software Project..., Program Management, Business Logic, Deicision Modeling, Requirements Management, Gap Analysis, Cross-functional Team..., Mentoring
Education
University of Washington 1982 — 1985
Shoreline Community College 1980 — 1982
Conifer Health Solutions June 2015 - Present
Coordinated Care - Centene Corporation August 2014 - June 2015
Group Health Cooperative April 2012 - August 2014
Soundpath Health September 2007 - March 2012
Soundpath Health formerly Puget Sound Health Partners September 2007 - January 2009
Community Health Plan of Washington December 2006 - September 2007
Regence BlueShield June 2000 - December 2006
Regence BlueShield July 1999 - June 2000
Regence BlueShield October 1997 - July 1999
Skills
Medicaid, Medicare, Healthcare Management, HIPAA, Medicare Part D, Insurance, Process Improvement, Managed Care, Customer Service, Health Insurance, EHR, Leadership, Provider Education, Project Management, Data Entry, Healthcare, Provider Relations, EMR, Medical Billing, Call Centers, Revenue Cycle, Software Documentation, Training, Health Policy
Education
Liberty University 2015 — 2017
Bachelor’s Degree, Bachelor of Science in Business Administration:Healthcare Managment Program
Tacoma Community College 2012 — 2015
Electronic Health Information Management Certificate (e-HIM Certificate)
Tacoma Community College 2010 — 2011
Associate’s Degree, Associates of Arts and Science
University of Puget Sound 1991 — 1993
Community Health Plan of Washington August 2015 - Present
Sea Mar Community Health Centers May 2015 - August 2015
Navos September 2014 - May 2015
Yakima Valley Farm Workers Clinic August 2013 - July 2014
University of Washington School of Public Health January 2013 - July 2013
John Stanford International School October 2011 - December 2012
Skills
Research, Public Health, Public Speaking, Data Analysis, Statistics, Mentoring, Motivational..., Healthcare, Data Entry, Academic Tutoring, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Community Outreach, Hospitals, Health Education, Community Health, Case Management, Program Development, Grant Writing, Healthcare Management, Nonprofits, Fundraising, Program Management, Event Planning, Volunteer Management, Spanish, Leadership
Education
Seattle University 2014 — 2015
Master of Business Administration (M.B.A.)
University of Washington 2009 — 2013
Bachelor's degree, Public Health
A.C. Davis High School 2005 — 2009
Cruise Planners August 2015 - Present
Virginia Mason Medical Center December 2004 - April 2015
Community Health Plan of Washington July 2002 - July 2004
Guy Carpenter February 1998 - July 2002
American Eagle Group 1992 - 1996
Colonial Life Insurance Company of Texas 1988 - 1989
World Service Life Insurance Company 1984 - 1988
Skills
Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, US GAAP, Finance, Insurance, Financial Reporting, Financial Statements, Reinsurance, Contract Management, Statutory Accounting, Analysis, Cost Accounting, Healthcare, Statutory Reporting, Nonprofits, Microsoft Excel, Microsoft Office, Leadership, Lean Management, Oracle ERP, Medicaid, Travel Planning, Online Travel, Adventure Travel, Cruises, River Cruises, Group Cruises
Education
The University of Texas at Arlington 1979 — 1983
Bachelor of Busines Administration, Accounting
ZeOmega, Inc September 2012 - Present
MultiCare Health System February 2012 - September 2012
Community Health Plan of Washington September 2010 - January 2012
Community Health Plan January 2009 - October 2010
Community Health Plan June 2006 - January 2009
TriWest Healthcare Alliance February 2004 - June 2006
Health Net Federal Services June 1996 - February 2004
Foundation Health Federal Services (Health Net Federal Services) January 1996 - January 1999
Olsten Kimberly QualityCare (now Gentiva) January 1994 - January 1996
Madigan Army Medical Center January 1991 - January 1994
Skills
Medicaid, Healthcare, Managed Care, HIPAA, Healthcare Management, Medicare, Healthcare Information..., Health Insurance, Hospitals, Process Improvement, Provider Relations, Case Managment, Program Management, Quality Management, Quality Improvement, Insurance, Team Building, Change Management, Revenue Cycle, Clinical Research, ICD-9, Medical Terminology, Case Management, Disease Management, Nursing, Utilization Management
Education
Rutgers, The State University of New Jersey-Newark 1986 — 1990
BSN, Nursing, 3.9
Fairleigh Dickinsen University 1981 — 1982
Engineering
Boeing July 2015 - Present
Freelance April 2005 - Present
Write targeted communications aimed at thousands of Microsoft business customers. Write and edit bus November 2011 - March 2014
Community Health Plan of Washington November 2010 - November 2011
Pemco Technology Services September 2000 - April 2005
Pemco Financial Services April 1995 - September 2000
Skills
Editing, Writing, Copy Editing, Proofreading, Corporate Communications, Newsletters, Press Releases, Copywriting, Public Relations, Journalism, Online Marketing, Non-fiction, Web Content, Creative Writing, Leadership, SEO, Editorial
Education
Spalding University 2006 — 2008
MFA Creative Writing, nonfiction
University of Wisconsin-Madison
BA Journalism
TalkingRain Beverage Company July 2015 - Present
Talking Rain Beverage Co. July 2013 - June 2015
Boeing Commercial Airplanes May 2011 - July 2013
Colliers International 2010 - 2011
Community Health Plan of Washington 2009 - 2010
Cabela's 2007 - 2009
Caliendo Savio Enterprises 2006 - 2006
Milwaukee G.I. Specialists 2004 - 2006
Skills
Process Improvement, Budgets, Project Planning, Project Management, Vendor Management, Event Planning, Program Management, MS Project, Cross-functional Team..., Business Analysis, Business Process..., Analysis, Team Leadership, Procurement, Visio
Education
University of Colorado Denver 2008 — 2008
Master's Certificate, Project Management
The University of Connecticut 2000 — 2004
Bachelor of Arts, Communication Processes
Centene Corporation - Coordinated Care May 2015 - Present
Centene Corporation - Coordinated Care December 2013 - Present
Community Health Plan of Washington August 2012 - December 2013
GMMB August 2011 - May 2012
Sea Mar Community Health Centers September 2010 - August 2011
Kids In Discipleship Ministry June 2009 - October 2010
Southern Adventist University August 2006 - May 2009
Education
Boston University 2013 — 2015
Master of Science (M.S.), Health Communication
Southern Adventist University 2005 — 2009
B.S., Public Relations
Community Health Plan of Washington September 2014 - Present
Regence BlueCross BlueShield of Oregon November 2011 - June 2014
Regence BlueCross BlueShield of Oregon September 2005 - October 2011
Regence BlueCross BlueShield of Oregon January 2005 - September 2005
Regence BlueCross BlueShield of Oregon May 1996 - January 2005
Skills
Health Insurance, Staff Training &..., Process Improvement, Technical Writing, Strategic Planning, Statistical Analysis &..., Systems..., Quality Assurance, Business Analysis, Project Management, Graphic Design, Medical Claims..., MS Office, Adobe Design Programs, SharePoint Sites, Claims Management, Claim, Disability Insurance, Workers Compensation
Education
Highline College 1975 — 1976
Business Courses
South Seattle College 1974 — 1975
Business Courses
Teller Training Instutite
Group Health Cooperative June 2014 - Present
UW Medicine April 2014 - May 2014
Qualis Health February 2010 - November 2013
Moms, Maids and More 2004 - January 2013
Community Health Plan December 2008 - January 2010
Community Health Plan of Washington May 2007 - December 2008
Community Health Plan of Washington August 2005 - May 2007
Bank of Montreal February 2003 - February 2005
Washington Mutual June 1999 - September 2002
BECU May 1995 - May 1999
Skills
Project Management, Visio, Software Documentation, HIPAA, Healthcare, Process Improvement, Requirements Gathering, Data Analysis, Customer Service, Outlook, Access, Time Management, Event Planning, Policy, Administrative..., Training, Cross-functional Team..., Management, Budgets, Program Management, Employee Benefits, Microsoft Office, Team Building, Leadership, Databases, Microsoft Word, Contract Management, Research, Healthcare Management, SharePoint, Human Resources, Analysis, Insurance, Healthcare Information..., Team Leadership, PowerPoint, Employee Relations, Health Insurance, Change Management, Risk Management, Microsoft Excel, Coaching, EHR, Medicaid, Strategic Planning, Organizational..., Recruiting, Hospitals, Epic Systems, Nonprofits
Education
Central Washington University 2014 — 2015
Bachelor of Science Business Administration
South Seattle College 1997 — 1998
Associates
North Seattle College 1993 — 1994
Rainier Valley Corps December 2014 - Present
Community Health Plan of Washington March 2013 - Present
Children's Alliance December 2013 - November 2014
Powerful Voices (http://www.powerfulvoices.org) February 2012 - June 2013
Medic One Foundation July 2011 - November 2011
WA State Democrats April 2010 - August 2010
Education Dynamics February 2008 - July 2009
Northwest Administrators, Inc February 2006 - February 2008
Skills
General Administration, Prospect Research, Donor Relations, Newsletter Production, Spanish, Filipino, Raiser's Edge, Microsoft Office, Event Planning, Data Analysis, Policy Analysis, Grant Writing, Relationship Cultivation, Emotional Intelligence, Social Media Marketing, Social Justice, Bookkeeping, Financial Analysis, Donor Research, Community Outreach, Community Development, Social Media Outreach, Excel, Google Analytics, Google Docs, Database Management, SQL database design, PHP, HTML/XML, Salesforce.com, SharePoint, Unix Software, Compliance Audits, Microsoft Excel, Fundraising, Access, Philanthropy, Event Management, Stewardship, Non-profit..., Social Media, Press Releases, Volunteer Management, Newsletters, Nonprofits, Public Speaking, Program Development, Program Management, Management, Grants
Education
Seattle University 2010 — 2013
MPA, Master of Public Administration
Seattle Central Community College 2009 — 2009
Certification, IT - Database Administration and Development
Seattle University 2001 — 2005
Bachelor of Arts, International Business, Spanish
Universidad Complutense de Madrid 2004 — 2004
Catapult Consultants 2015 - Present
St. Luke's Hospital,Twin Falls, ID July 2014 - June 2015
Community Health Plan of Washington December 2012 - July 2014
Peak Health Solutions July 2012 - September 2012
Highline Medical October 2009 - June 2012
Virginia Mason June 2007 - October 2009
Virginia Mason September 2006 - June 2007
Group Health February 2004 - September 2006
Virginia Mason February 2001 - February 2004
Swedish Medical Center 1990 - 1999
Skills
Healthcare Management, Healthcare, Cerner, Microsoft Office, Epic Systems, EMR, HIPAA, Medicare, Process Improvement, Management, Revenue Cycle, PowerPoint, Medical Records, Medicaid, Medical Coding, Cardiology, Hospitals, EHR, Outlook, Software Documentation, ICD-10, Physicians, CPT, Nursing, ICD-9, Healthcare Consulting, Quality Improvement, Meditech, Medical Compliance, CPC, CCS-P, CEMC, CPC-H, CHCS, SharePoint, Access, Clinical Research, Healthcare Information..., Inpatient, Informatics, Managed Care, Healthcare Industry, Medical Billing, MS Office Suite, NCQA, PQRS, Epic, LSS/Meditech, Clinical Management, ALTA, CCE Product of 3M, Xcelys, Jiva, HCC Medicare Risk
Education
Capella University 2015 — 2018
DHA, Healthcare Administration Management
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
DeVry University 2008 — 2012
BS Healthcare Administration, Health Care, 4.0
North Seattle Community College 1989 — 1991
Nursing School, Nursing
AAPC
AAPC, CPC, CEMC, CPC-H
AHIMA
Approved ICD 10 CM and PCS Trainer
Murphy and Associates July 2008 - Present
Community Health Plan of Washington 2013 - 2014
Microsoft 2012 - 2013
Microsoft January 2008 - July 2008
Microsoft November 2004 - December 2007
Hey Snappy Designs Inc. November 2003 - November 2004
Microsoft July 2002 - April 2003
Captura Software Inc. July 2000 - January 2002
Concur Technologies September 1999 - July 2000
Microsoft September 1998 - August 1999
Skills
C#, Silverlight, Microsoft SQL Server, SQL, SharePoint, Integration, .NET, VBScript, Visual Studio, Software Development, JavaScript, WCF, T-SQL, Powershell, SSRS, Testing, ASP.NET
Education
University Of Washington 2001 — 2003
XML, OLAP, Database design, C#
University of Victoria 1988 — 1997
Bachelor of Science
McGill University 1992 — 1993
Geographic Information Systems, Business, French
UCSD Health Systems February 2013 - March 2013
AIDS Healthcare Foundation June 2008 - October 2012
AIDS Healthcare FOundation 2008 - 2009
The Cloisters of Mission Hills Rehabilitation Center February 2008 - June 2008
Community Health Plan of Washington December 2002 - March 2004
Aetna Health Services 2002 - 2004
University of Washinngton Harborview Medical Center September 1999 - March 2000
VIrginia Mason Medical Center/Bailey Boushay House January 1997 - March 1999
John Snow Research and Training Institute October 1987 - June 1996
Massachusetts Department of Public Health July 1985 - July 1987
Skills
Healthcare, Managed Care, Public Health, Case Managment, Medicine, Long-term Care, Staff Development, Program Management, Recruiting, Disease Management, Healthcare Management, Medicaid, Medicare, Inpatient, Hospitals, Health Education, Utilization Management, Social Services, Clinical Research, Case Management, Patient Advocacy, Nursing, Healthcare Consulting, BLS, Cpr Certified
Education
University of Massachusetts Boston 1992 — 1996
B.S., Nursing
Colgate Rochester Divinity School Crozer Divinity School, Bexley Hall 1974 — 1976
M.Div., Theology, Pastoral Counseling
The Catholic University of America 1970 — 1972
BA, Art, Philosophy
Community Health Plan of Washington February 2013 - Present
Community Health Plan of Washington May 2011 - February 2013
Gray Plant Mooty September 2006 - June 2010
Feldman, Orlansky & Sanders May 2004 - August 2004
Human Rights Campaign November 2001 - August 2003
Debbie Stabenow for U.S. Senate May 2000 - November 2000
Education
University of Michigan Law School 2003 — 2006
J.D.
University of Michigan 1997 — 2001
B.A., Political Science
Healthcare News - Healthcare Job Boards in AK, CA, OR, & WA August 2006 - Present
Community Health Plan of Washington October 2004 - July 2006
KPS Health Plans January 2000 - September 2004
First Choice Health July 1996 - December 2000
Skills
Healthcare, Health Insurance, Publishing, Medicare, Hospitals, Health, Managed Care, Medicaid, Clinical, Health Plans, Healthcare Management
Education
University of Phoenix 1983 — 1988
MBA, Business
University of Nevada Las Vegas Lee Business School 1978 — 1983
Cigna October 2014 - Present
Cigna June 2010 - October 2014
Community Health Plan of Washington July 2007 - June 2010
Private Healthcare Systems October 2003 - January 2007
Qualis Health 2007 - 2007
Private Healthcare Systems November 2000 - October 2003
Expressly Protraits December 1989 - April 1991
Skills
Provider Relations, Managed Care, Health Insurance, HIPAA, Healthcare, Medicare, Credentialing, Medicaid, Healthcare Management, Healthcare Industry, Insurance, Outlook, Customer Service, Hospitals, Project Management, Microsoft Excel, Health Policy, Data Analysis, Microsoft Office, Microsoft Word, Process Improvement, Software Documentation, Healthcare Information..., Employee Benefits, Management, Training, Access, Utilization Management
Education
University of Washington 2003 — 2009
BA, Social Science
Edmonds Community College 2000 — 2003
AA, Focus on history
Community Health Plan of Washington 2011 - Present
Premera Blue Cross January 2009 - December 2010
The Regence Group 2004 - December 2008
The Regence Group 2001 - 2004
The Regence Group 1995 - 2001
The Regence Group 1992 - 1995
Skills
SDLC, Vendor Management, HIPAA, Healthcare Information..., Business Analysis
Education
Pacific Lutheran University
Music
Pierce College
Computer Science
Hillary for South Carolina July 2015 - August 2015
Neighborcare Health at 45th St December 2014 - June 2015
Professional Medical Corporation June 2014 - December 2014
Community Health Plan of Washington December 2013 - March 2014
U.S. House of Representatives January 2013 - May 2013
American University January 2010 - May 2013
Heather Podesta and Partners May 2012 - June 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Community Outreach, Social Media, Higher Education, Public Speaking
Education
American University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government and History
Physicians Insurance February 2014 - Present
Washington Business Week January 2013 - Present
Physicians Insurance February 2012 - January 2014
Seattle University March 2004 - December 2013
American Marketing Association January 2004 - December 2013
Community Health Plan of Washington March 2010 - January 2012
Community Health Plan March 2009 - February 2010
Giant Campus September 2008 - November 2008
Giant Campus, Inc November 2004 - August 2008
Access Marketing Solutions, Inc. January 1998 - December 2005
Skills
Strategic Planning, Marketing Communications, Sales Management, Marketing Strategy, Public Relations, Brand Development, Corporate Communications, Lead Generation, Market Research, Strategy, Management, Marketing Research, Marketing, Copywriting, Public Speaking, Business Development, Direct Marketing, Integrated Marketing, Advertising, Fundraising, Leadership, Email Marketing, Strategic Partnerships, Marketing Management, CRM, Internal Communications, Program Management, Sales, Nonprofits
Education
Western Washington University 1995 — 1997
M.Ed, Adult Education Programming and Marketing
George Fox University 1987 — 1991
B.A., Clinical Psychology and World Religions
Community Health Plan of Washington November 2014 - Present
Health Integrated, Inc. March 2014 - November 2014
Community Health Plan of Washington May 2012 - March 2014
The Regence Group May 2009 - May 2012
Premera Blue Cross January 2008 - April 2009
Premera Blue Cross October 2005 - December 2007
MHN March 2003 - October 2005
MHN/Health Net Federal Services October 1997 - October 2005
Hines & Associate November 1996 - October 1997
Community Behavioral Health System May 1994 - November 1996
Skills
Utilization Management, Managed Care, Medicaid, Healthcare, Medicare, Nursing, Disease Management, Case Management, Behavioral Health, Leadership, Hospitals, Process Improvement, Business Analysis, Vendor Management, Cross-functional Team..., Team Building, Case Managment, Team Leadership, Clinical Research, Medicaid Managed Care, Medicine, Department Budgeting, Employee Management, Commercial Insurance, Reporting & Analysis, Budget Process, Operating Budgets, Clinical, Computer Proficiency, Regulatory Compliance, Client Relations, Staff Development, MCG Care Guidelines...
Education
Pepperdine University 1987 — 1989
Masters
University of San Francisco 1972 — 1977
Bachelor's degree
Ira M. Duden Consulting November 2011 - Present
T&A Supply Company July 2014 - May 2015
Community Health Plan of Washington March 2011 - October 2011
InjuryFree 2006 - 2011
Wireless Advocates August 2010 - October 2010
Cintas Corporation February 2008 - March 2009
Human Resource Consulting October 2006 - October 2007
Food Services of America February 2000 - October 2006
Medalia Healthcare, LLC July 1997 - December 1999
Ira M. Duden Consulting Associates May 1996 - August 1997
Skills
Human Capital Management, Organizational..., HR Consulting, Strategic Planning, Performance Management, Organizational..., Leadership Development, Change Management, Succession Planning, HR Strategy, Organizational Design, Workforce Planning, Coaching, Talent Acquisition, Budgeting, Employee Relations, Team Building, HR Transformation, Negotiation, Talent Management, Onboarding, Personnel Management, Recruiting, Employee Benefits, Deferred Compensation, Interviews, Labor Relations, Human Resources, Training, Leadership, Strategy, Hiring, Policy, Executive Search, Management, Career Development, Mergers & Acquisitions, Temporary Placement, Management Consulting, Executive Coaching, Benefits Administration, Employee Engagement, Executive Management, Strategic HR, Consulting, Program Management, Compensation & Benefits, Mentoring
Education
University of Oregon 1970 — 1971
MBA, Personnel and Industrial Management
University of California, Berkeley 1966 — 1970
BS, Business Administration, Labor Relations
Episcopal Diocese of Olympia 2014 - Present
University of Washington August 2004 - May 2014
University of Washington September 2001 - August 2004
University of Washington February 2000 - September 2001
Community Health Plan of Washington August 1999 - February 2000
KPMG US June 1998 - August 1999
KPMG US August 1994 - June 1998
Skills
Higher Education..., Higher Education..., Higher Education Policy, Cost Accounting, Benefit Cost Analysis, Non-profit..., Strategic Financial..., Project Management, Staff Development, Development & delivery..., Microsoft Office, Target Costing, Higher Education, Data Analysis, Accounting, Budgets, Strategy, Leadership, Management, Training, Project Planning, Finance, Public Speaking, Research, Analysis, Nonprofits
Education
The University of Texas at Austin 1993 — 1994
Master of Professional Accounting, Auditing
The University of Texas at Austin 1989 — 1994
Bachelor of Business Administration (BBA), Accounting
Community Health Plan of Washington April 2015 - Present
Community Health Plan of Washington November 2013 - March 2015
Community Health Plan of Washington January 2013 - November 2013
Community Health Plan of Washington 2009 - 2012
Community Health Plan of Washington 2007 - 2009
Community Health Plan of Washington 2004 - 2007
Child Health Institute, University of Washington 2001 - 2004
Education
University of Michigan
Community Health Plan of Washington May 2015 - Present
Vivacity March 2014 - May 2015
Premera Blue Cross June 2012 - March 2014
Group Health Cooperative October 2008 - June 2012
American Specialty Health October 1998 - October 2008
First Health Group - Coventry Health Care October 1990 - October 1998
Skills
SDLC, Business Intelligence, SQL, Data Warehousing, Requirements Gathering, Business Objects, Databases, Quality Assurance, Visio, Data Analysis, Scrum, ETL, Analysis, Microsoft SQL Server, Agile Methodologies, Business Process, Management, Microsoft Office, Business Analysis, Business Requirements, Visual Basic, Access, ITIL, Data Modeling, Systems Analysis, Analytics, Requirements Analysis, Data Integration, SharePoint, Visual Basic Access, Eliciting Business..., Netezza, HIPAA, SAS programming
Education
University of Phoenix 2000 — 2003
BS, Information Technology/Database Management
Community Health Plan of Washington August 2014 - Present
MedStar Family Choice November 2012 - February 2014
MedStar Health October 2007 - October 2012
University of Delaware Center for Applied Demography and Survey Research September 2005 - May 2007
Skills
Healthcare, Healthcare Information..., Healthcare Management, Data Analysis, Hospitals, Process Improvement, Strategic Planning, HIPAA, EHR, Project Management, Managed Care, Public Health, Analysis, Financial Analysis, Microsoft Office, Performance Improvement, Cross-functional Team..., Microsoft SQL Server, Budgets, SharePoint, Databases, Business Analysis, Market Research, Physician Relations, SQL
Education
University of Delaware 2005 — 2007
Master of Public Administration (M.P.A.), Healthcare Policy and Management
AT&T Mobility April 2013 - Present
Cranhart LLC February 2011 - April 2013
AT&T Mobility December 2008 - February 2011
Microsoft January 2008 - September 2008
Global Market Insite June 2006 - October 2007
Community Health Plan of Washington November 2006 - February 2007
Sherman Clay June 2002 - March 2005
Marine Resources Company International June 1987 - November 1993
Skills
New Business Development, Business Development, Food & Beverage, Foreign Languages, Networking, Research, Negotiation, Technical Writing, Project Management, Management, Leadership, Analysis, Entrepreneurship, Strategy, Marketing, Software Documentation, Team Building, User Experience, Vendor Management, Agile Methodologies, Cross-functional Team..., Account Management, Program Management, Telecommunications
Education
The University of Texas at Austin
BA, MA, Russian Language, Slavic Literature
Cascadia Community College 2014 — 2014
PMP Certification
Bellevue College 2011 — 2011
Certificate in Technical Communication
Bowdoin College
BA, Russian Language
Highland Park High School
Community Health Plan of Washington October 2012 - Present
Barker Martin, PS March 2012 - August 2012
Merchants Credit Corporation October 2010 - June 2011
American Lenders Service Company November 2008 - August 2010
United Auto Credit Corporation August 2004 - November 2008
Skills
Human Resources, Team Leadership, Microsoft Office, Strategic Planning, Software Documentation, Microsoft Excel, Inventory Management, Accounting, Microsoft Word, System Administration, Talent Acquisition, Finance, Project Management, Skip Tracing
Education
Online Video Courses, Lynda.com 2012 — 2012
Digital Media & Communication; Web Development
University of Washington 2002 — 2004
Bachelors Degree, Law, Society, & Justice
Shoreline Community College 2002 — 2002
Associates Degree, General Studies
American Samoan Community College 1999 — 2001
Associates Degree, Pre-Law
Molina Healthcare September 2013 - Present
Department of Social and Health Services January 2013 - July 2013
Qualis Health August 2008 - February 2012
Community Health Plan September 2006 - August 2008
Community Health Plan of Washington 2005 - September 2006
Community Health Plan of Washington 2001 - 2005
Virginia Mason Health Plan November 1997 - February 2001
Virginia Mason Health Plan 1995 - 1997
Skills
HIPAA, Compliance, Healthcare Management, Management, Medicaid, Medicare, Insurance, Managed Care, Training, Health Insurance, Risk Management, Medical Compliance, Privacy Law, Analysis, Utilization Management, Change Management, Organizational..., Coaching, Project Management
Education
City University of Seattle 2006 — 2009
BSBA, Project Management
Edmonds Community College 1992 — 1995
Associates, Paralegal
Community Health Plan of Washington March 2014 - Present
Community Health Plan of Washington January 2011 - October 2013
Community Health Plan of Washington July 2007 - December 2010
Community Health Plan of Washington May 2005 - June 2007
The Regence Group (Cambia Health Solutions) March 1985 - February 2005
Skills
Vendor Management, Program Management, Business Analysis, Process Improvement, Project Management, PMO, Integration, MS Project, IT Strategy, SharePoint, Software Project..., Business Process..., Visio, Project Portfolio..., Management, Change Management, Team Leadership, Cross-functional Team..., Disaster Recovery, Business Requirements, Business Intelligence, IT Management, Team Building, Risk Management, Leadership, CRM
Education
Northern Virginia Community College 1975 — 1980
Associate of Science (A.S.), Computer Science, 3.680
Wayne High School, Huber Heights, Ohio 1966 — 1970
High School Diploma, General
ADURO, Inc April 2015 - Present
Microsoft 2011 - 2014
Microsoft 2007 - 2011
Microsoft 2003 - 2007
Microsoft 2001 - 2003
Emeritus Assisted and Senior Living July 1997 - July 2000
Community Health Plan of Washington May 1996 - July 1997
NYLCare January 1995 - May 1996
Group Health Cooperative July 1990 - January 1995
Skills
Healthcare, Strategy, Marketing, Marketing Strategy, Strategic Planning, Go-to-market Strategy, Business Development, Strategic Partnerships, Program Management, Business Strategy, Leadership, Cross-functional Team..., Healthcare Information..., Management, Sales Enablement, Product Management, Sales, SaaS, Health, Entrepreneurship, Retail, CRM, Marketing Communications, Enterprise Software, Public Health, Product Marketing, Cloud Computing, Competitive Analysis, Campaign Strategies
Education
Northwestern University - Kellogg School of Management
Microsoft Marketing Certificate Program
University of Washington
Marketing Communication Program, Marketing
University of Wisconsin-La Crosse
BS, Community Health
University of Washington March 2015 - Present
Conifer Health Solutions May 2014 - March 2015
Aetna November 2005 - May 2014
Providence Everett Medical Center October 2002 - November 2005
Community Health Plan of Washington October 2001 - October 2002
Provider Services Inc. May 1998 - May 2000
Skills
Medical Case Management, Mentoring, Data Analysis, Project Management, Chinese to English..., Utilization Management, Clinical documentation..., Inpatient, Healthcare, Case Managment, Clinical Research, Case Management, Managed Care, EHR
Education
CDIS Boot Camp
Certificate of completion
The School of the Art Institute of Chicago 1989 — 1991
BFA, Fine Arts
Norwestern University Wesley Passavant School of Nursing 1978 — 1980
Diploma, Nursing
Ottumwa Heights College 1976 — 1978
Associate of Arts (AA)
Oxford Seminars 2008 — 2008
Certification, TESOL/TESL Certification
Designer/Consultant (contractor) December 2000 - Present
Energime February 2010 - December 2014
Community Health Plan of Washington March 2010 - December 2013
Creative Circle October 2008 - December 2009
Richards Inc. Men's Apparel January 2005 - July 2009
Greater Kirkland Chamber of Commerce March 2007 - September 2008
Triad Associates December 2006 - September 2008
Panasonic Avionics Corporation November 1998 - August 2003
ITT Technical Institute June 1998 - November 1998
Skills
Creative Direction, User Interface Design, Social Networking, Brand Development, Marketing Strategy, Social Media, Project Management, Advertising, Illustration, Business Development, Project Planning, Start-ups, Typography, Photography, Graphics, Online Advertising, Microsoft Office, Adobe Creative Suite, Contract Negotiation, Strategic Planning, Social Media Marketing, Sustainability, Leadership, Corporate Communications, User Experience, Video, Web Design, Animation, Interaction Design, Storyboarding, Logo Design, Corporate Branding, Training, Digital Photography, Motion Graphics, Concept Design, Marketing, Technical Writing, Dreamweaver, Marketing Communications, Branding, Multimedia, User Experience Design, Art Direction, User Interface, Mobile Design, 3D Modeling, After Effects, Flash, HTML
Education
The Institute of Media & Creative Arts - EVCC
Graphic Design & Digital Illustration
The Institute of Media & Creative Arts - EVCC
Multimedia & Web Design
Art Institute of Seattle
Animation Art & Design
ITT Technical Institute
Electronics Engineering Technology
Community Health Plan of Washington 2012 - Present
Group Health Cooperative 1999 - 2011
Massachusetts Behavioral Health Partenrship (MBHP) 1996 - 1998
North Essex Mental Health Ctr 1993 - 1996
Self Employed 1978 - 1996
Social Security Administration (SSA) 1983 - 1993
Skills
Healthcare, Healthcare Management, Program Management, Clinical Research, Non-profits, Case Managment, Medicaid, Case Management, Community Outreach, Disease Management, Leadership, Training, Program Development, Policy, Quality Improvement, Project Planning, Behavioral Health, Prevention, Staff Development, Mental Health, Research, Strategic Planning, Public Health, Grant Writing, Community Health, Hospitals, Healthcare Information..., Workshop Facilitation, Managed Care, Change Management, Writing, Proposal Writing, Public Speaking, Customer Service, Budgets, Fundraising, Medicine, Strategy, Nonprofits, Program Evaluation, Utilization Management, Medicare, Team Building, Quality Management, Budgeting, Clinical, Social Services, Counseling, Grants, Labor Relations
Education
Salem State University 1991 — 1993
MSW
Northwestern University 1976 — 1978
MA
Stonehill College 1972 — 1976
BA
Casey Family Programs June 2015 - Present
Qualis Health July 2014 - May 2015
WatchGuard Technologies June 2013 - September 2013
Holland America Line February 2013 - May 2013
Community Health Plan of Washington March 2012 - January 2013
Aerotek, Inc. June 2010 - May 2011
Daptiv, Inc. November 2006 - August 2008
Skills
Microsoft SQL Server, CSS, JavaScript, SQL, SharePoint, HTML, XML, Databases, ASP.NET, Web Applications, HTML 5, IIS, Electronics, Electrical..., TCP/UDP/IP networks,..., VMWare, SAN, Tape..., Testing, Troubleshooting, Windows Server, Software Documentation
Education
North Seattle Community College 2009 — 2011
Nanotechnology
Gage Academy 2006 — 2008
Painting
Washington State University 1979 — 1983
BSEE, Physics, Electronics, and Microprocessors
Community Health Plan of Washington May 2012 - Present
Community Health Plan of Washington May 2011 - June 2012
Sea Mar Community Health Center 2009 - June 2011
Healthcare Management Administrators March 2002 - August 2008
Premera Blue Cross 1999 - 2002
KPS Health Plans 1983 - 1999
Skills
Program Management, FSA, COBRA, Enrollment Management, Subrogation, SAS70, Health Insurance, Operations Management, Management, Claim, HIPAA, Insurance, Healthcare, Process Improvement, Employee Benefits, Medicare, Benefits Administration, Team Building, Customer Service, Change Management, Leadership, Training, Human Resources, Strategic Planning, Call Centers, Medicaid, Project Management, Managed Care, Health Policy, Healthcare Industry, Revenue Cycle, Healthcare Information..., ICD-9, Healthcare Management, Medical Billing, Software Documentation, EHR
Education
University of Phoenix 2008 — 2010
Associate of Arts in Business, Business Management
Olympic College 1981 — 1983
Business
Lucy R. Sutphen, MD, FACP Healthcare Consulting May 2013 - Present
Community Health Plan of Washington November 2012 - May 2013
Community Health Plan of Washington April 2012 - November 2012
Community Health Plan of Washington March 2009 - November 2012
Virginia Mason Medical Center 1988 - 2008
KOMO TV 1997 - 1998
KIRO TV 1995 - 1997
Johns Hopkins School of Medicine July 1985 - June 1988
The Commonwealth Fund 1980 - 1981
Barnard College 1979 - 1980
Skills
Healthcare, Medicine, Internal Medicine, Healthcare Management, Healthcare Information..., Health Policy, Managed Care, Hospitals, Public Health, Medicaid, EMR, Medicare, EHR, Healthcare Consulting, Leadership, Quality Improvement, Disease Management
Education
The Johns Hopkins University School of Medicine
M.D., Medicine
Princeton University
B.A., Summa Cum Laude, Sociology, Science in Human Affairs, Health Policy
Edifecs January 2011 - Present
Washington Health Benefit Exchange 2015 - 2015
Washington Health Benefit Exchange 2015 - 2015
Washington Health Benefit Exchange 2015 - 2015
Seattle Cancer Care Alliance May 2010 - January 2011
Community Health Plan of Washington January 2008 - August 2009
ProviderOne Project October 2006 - January 2008
MultiCare Health Systems May 2006 - September 2006
Symetra Financial Services April 2006 - May 2006
Hawaii Pacific Health August 2004 - December 2005
Skills
Visio, Software Documentation, HIPAA, Business Analysis, Process Improvement, MS Project, Program Management, Healthcare, Epic Systems, Medicaid, EMR, Analysis, Healthcare Information...
Education
City University of Seattle 1989 — 2003
MBA, Business Administration
Central Washington University 1981 — 1984
Western Washington University
Bachelor of Arts, Business Administration
University of Washington
BA, English
First Choice Health Network January 2013 - Present
Swedish Medical Center February 2011 - January 2013
University of Washington Medical Center February 2007 - February 2011
First Choice Health Network January 2004 - February 2007
First Choice Health Plan/Network January 1997 - January 2004
Community Health Plan of Washington January 1995 - January 1997
Virginia Mason Medical Center September 1992 - September 1995
Regence Blue Shield September 1990 - February 1991
Skills
Case Management, Utilization Management, Healthcare, Utilization Review, Healthcare Management, Nursing, Hospitals, Disease Management, Managed Care, Home Care, EHR
Education
University of Illinois at Chicago 1975 — 1978
BSN, Nursing
Community Health Plan of Washington October 2013 - Present
Community Health Plan of Washington October 2011 - Present
Community Health Plan August 2010 - October 2011
Community Health Plan July 2009 - July 2010
Adaptis October 2002 - July 2010
Premera Blue Cross February 1994 - October 2002
Allstate Insurance February 1987 - January 1994
Skills
Software Documentation, SDLC, Process Improvement, HIPAA, Visio, Requirements Analysis, Change Management, Business Process..., Healthcare Information..., Quality Assurance, SharePoint, Vendor Management, Business Analysis, Business Requirements, Access, Systems Analysis, Requirements Gathering, Cross-functional Team..., Program Management, Insurance, Medicaid, Business Process, Agile Methodologies, Data Analysis, Data Warehousing, Software Project...
Education
University of Denver 1981 — 1985
BS, psychology
Truven Health Analytics March 2013 - Present
Molina Healthcare May 2011 - March 2013
Community Health Plan of Washington May 2009 - May 2011
Community Health Plan of Washington September 2008 - May 2009
Seattle Indian Health Board October 2007 - September 2008
The Regence Group March 2004 - September 2007
Hennessey and Associates February 2003 - March 2004
Solucient May 1998 - February 2003
Premera Blue Cross January 1993 - February 1998
Premera Blue Cross June 1984 - January 1993
Skills
Medicaid, Managed Care, Provider Relations, Medicare, HMO, PPO, Healthcare Industry, EHR, Healthcare Consulting, Cross-functional Team..., CPT, Revenue Cycle, Contract Negotiation, Training, Medical Billing, EMR, Informatics, Medical Terminology, Physicians, Medical Coding
Education
Nursing Assistant Training Institute 2010 — 2011
CNA, Nursing Assistant/Aide and Patient Care Assistant/Aide
Western Washington University 1982 — 1984
BA, Psychology, Philosophy
North Seattle Community College 1979 — 1980
Certification, Pharmacy Technician
Edmonds Community College 1978 — 1980
AA, Psychology
Lynnwood High School
Lynnwood High School
Community Health Plan of Washington December 2012 - Present
Vaupell Industrial Plastics October 2000 - March 2004
Bavarian International School November 1998 - July 2000
Leigh Fisher Associates December 1996 - October 1998
Baltimore City Community College December 1994 - May 1996
Skills
•Sandler Sales..., •TDWI (The Data..., oTDWI Data Warehousing..., oTDWI Business..., oTDWI Data Modeling:..., •Working knowledge of..., •Experience in Dialog,..., •Have worked in..., Business Intelligence, Data Analysis, Databases, Information Management, Information Retrieval, Research, Analysis, Process Improvement, Public Speaking, Content Management, Strategy, Program Management, Knowledge Management, Strategic Planning, Leadership
Education
Catholic University 1995 — 1996
Masters Degree, Library Science
Kenyon College 1989 — 1993
Bachelor of Arts, History
Garvey Schubert Barer 2007 - Present
HFMA Wa-Alaska Chapter June 2012 - Present
HFMA 2011 - May 2012
Benaroya Research Institute 2010 - 2012
Community Health Plan of Washington 2009 - 2012
Bennett Bigelow & Leedom, P.S. 1986 - 2007
Education
UC Berkeley 1977 — 1980
Law
University of SanFrancisco 1974 — 1977
BS, Business (accounting)
Northwest Multiple Listing Service October 2009 - Present
Community Health Plan of Washington April 2005 - February 2009
First Choice Health Network May 1996 - April 2005
Skills
Leadership, Software Development, Infrastructure, Executive Management, Windows Server, Healthcare, IT Management, Software Documentation, Program Management, E-commerce, Management, Disaster Recovery, Vendor Management, SDLC, Information Technology, IT Operations, Telecommunications, Process Improvement, Integration, Troubleshooting, HIPAA, Business Analysis, Customer Service
Education
Seattle Pacific University
BS, Computer Science - Systems Analysis
ProHealth Staffing July 2014 - October 2014
CCI October 2013 - June 2014
Grant & Weber April 2013 - October 2013
Pace Staffing December 2012 - April 2013
Community Health Plan of Washington April 2010 - September 2012
Spherion Staffing April 2009 - September 2009
TeleTech July 2007 - April 2009
Skills
Typing, Microsoft Word, Microsoft Excel, Cactus, Medical Billing, Health Insurance, Customer Service, Claims processing, Nue MD, Microsoft Office 2007, CUBS, Citrix, EPIC, QNIX, Xcelys, Patient Account...
Education
Edmonds Community College 2003 — 2004
N/A, Medical Coding, 2.9
Olympic College 2000 — 2000
N/A, General Educaton, 2.9
Community Health Plan of Washington May 2013 - Present
Skills
Leadership, Public Speaking, Training, Qualitative Research, Community Outreach, Analysis, Management, Policy Analysis, Project Management, Organizational..., Teaching, Team Building, Strategic Planning, Nonprofits, Microsoft Office, Research, Editing, Team Leadership, Process Improvement, Program Development, Program Evaluation, Quantitative Research, Change Management, Report Writing, Visio, Creative Problem Solving, Public Policy, Employee Engagement, Culture Change, Expert Communicator, Analytical Skills, Facilitators, Interdisciplinary..., Program Management, Strategy, Data Analysis, Leadership Development, Writing, Change, Facilitation
Education
University of Washington Tacoma 2014 — 2014
Lean Six Sigma Black Belt
Columbia Leadership Institute 2013 — 2013
Leadership Development
University of Oregon 2006 — 2010
MA, Political Science: Comparative
Colorado College 1998 — 2002
BA (magna cum laude), Political Science
The Chinese University of Hong Kong 2000 — 2000
N/A, Chinese language and philosophy
Community Health Plan of Washington November 2012 - Present
Evercare/UnitedHealth Group September 2011 - December 2012
Providence Health & Services January 2010 - August 2011
PeaceHealth December 2008 - January 2010
Group Health Cooperative July 2002 - September 2008
Kaiser Permanente July 1995 - July 2002
Kaiser Permanente July 1984 - June 1995
UCLA Health System 1990 - 1995
Skills
Healthcare, Healthcare Management, EMR, Healthcare Information..., Hospitals, Medicine, Managed Care
Education
Columbia's College of Physicians and Surgeons 1977 — 1981
MD, Medicine
Columbia College (NY) 1973 — 1977
BA, Biology
Optum health December 2014 - Present
Lighthouse Counseling October 2000 - Present
Community Health Plan of Washington October 2011 - December 2014
MHN February 2006 - September 2011
Kitsap Mental Health Services February 2001 - October 2006
Overlake Hospital October 1999 - February 2001
Childrens Hospital, Seattle February 1990 - October 1999
Skills
Expertise with..., Psychotherapy, Case Management
Education
City University 1994 — 1997
Mastes in Education, Guidance and Counseling, 3.5
Central Michigan University 1984 — 1990
Bachelor of Applied Science (B.A.Sc.), Psychology/Communication Disorders
Robert Half Management Resources January 2013 - Present
Community Health Plan November 2007 - August 2012
Community Health Plan of Washington November 2007 - August 2012
Robert Half International July 2004 - November 2007
NovaMedia, BV/NMP Canal 1, S.A. de C.V. December 2001 - March 2003
KPMG Cardenas Dosal, S.C. October 2000 - December 2001
Arthur Andersen, Ruiz Urquiza y Cia, S.C. October 1996 - February 2000
Skills
Accounting, General Ledger, Internal Controls, Auditing, Forecasting, Account Reconciliation, GAAP, Budgets, Analysis, Management, Payroll, Financial Statements, Sarbanes-Oxley Act, Financial Reporting, Finance, Accounts Receivable, Internal Audit, Accounts Payable, Financial Accounting, Consolidation, Fixed Assets, Financial Analysis
Education
Universidad Nacional Autónoma de México 1992 — 1997
Bachelor's degree, Accounting, Top Ten Percentile
Community Health Plan of Washington August 2007 - Present
Hagia Sophia Gnostic Church, Parish of the Ecclesia Gnostica May 2009 - Present
University of Washington, Environmental Health & Safety May 2005 - June 2007
Rosetta Stone June 2006 - December 2006
Payless ShoeSource June 2000 - September 2003
Skills
Healthcare, Non-profits, Outlook, Word, PowerPoint, Linguistics, French, Esperanto, Theatre, Public Speaking, Writing, Microsoft Excel, Microsoft Word, Editing, Proofreading, Liturgy, Pastoral, Interfaith Relations, GLBT issues, Nonprofits, Teaching, Event Planning, HIPAA, Process Improvement, Problem Solving
Education
University of Washington 2003 — 2006
Bachelor of Arts (B.A.), Linguistics
University of Washington 2003 — 2006
Bachelor of Arts (B.A.), French Language and Literature
Columbia Basin College 2000 — 2002
Associate of Arts (A.A.), Theatre & History
Kennewick High School 1995 — 1999
Yenokida Healthcare Consulting 2011 - Present
Easy Choice Health Plan 2014 - 2014
Community Health Plan of Washington 2011 - 2012
Dignity Health 2009 - 2011
Regal Medical Group 2006 - 2009
Health Net 2003 - 2006
PacifiCare Health Systems 2000 - 2003
Primecare NAMM 1998 - 2000
Straub Clinic and Hospital 1996 - 1998
Santa Clara Valley Medical Center 1984 - 1992
Skills
Managed Care, Healthcare, Health Policy, Physicians, Healthcare Information..., Strategic Planning, Business Intelligence, Behavioral Health, Epic Systems, Risk Management, Revenue Cycle, Quality Improvement, Public Health, Provider Relations, Practice Management, Physician Relations, Network Development, Medicine, Medicare, Medical Education, Medicaid, Informatics, Hospitals, Healthcare Industry, Health Education, HIPAA, EMR, EHR, Disease Management, Credentialing, Clinical Research
Education
UC Berkeley
Bachelor's degree
UC Davis School of Medicine
Doctor of Medicine (MD)
King County October 2006 - Present
Public Health – Seattle & King County October 2006 - Present
Public Health – Seattle & King County September 2011 - June 2012
Public Health - Seattle & King County October 1999 - April 2006
Community Health Plan of Washington September 1998 - October 1999
Clark United Providers August 1995 - September 1998
Resource Connectors: Project Connect July 1993 - July 1995
Skills
Community Outreach, Program Evaluation, Government, Grant Writing, Policy Analysis, Program Development, Policy, Community Development, Grants, Volunteer Management, Public Policy
Education
University of Oregon 1991 — 1993
Master of Science (MS), Public Administration; Women's Studies
University of San Francisco 1987 — 1991
Bachelor of Arts (BA), Political Science and Government; French
Community Health Plan of Washington April 2012 - Present
CSC, Dept. of Labor CBP Project January 2012 - Present
eXtreme DataServices, LLC April 2010 - Present
Cook Children's Health Care System 2013 - 2015
WellMed Medical Management April 2010 - December 2011
MVP Health Care October 2010 - January 2011
Preferred Care Partners June 2006 - March 2010
Sapient EM April 2005 - May 2006
Livedoor Co. Ltd U.S. division March 2001 - May 2005
Skills
HIPAA, SSIS, Microsoft SQL Server, Medicare, Medicaid, Healthcare, Healthcare Management, Visio, ETL, SDLC, Data Analysis, Database Design, Process Improvement, T-SQL, Integration, Databases, Healthcare Information..., Data Warehousing, Crystal Reports, SharePoint, Business Intelligence, Requirements Analysis, Business Analysis, Access, Software Documentation, SSRS, Business Objects, Requirements Gathering, Data Modeling, Business Process, Disaster Recovery, Software Project..., EHR, Healthcare Consulting
Education
Florida International University 1998 — 2001
Bachelor of Science (BS), MIS & Computer Science
None October 2013 - Present
Community Health Plan of Washington October 2013 - Present
Community Health Plan of Washington February 2011 - Present
United Healthcare June 1997 - March 2009
IPSA August 1994 - June 1997
Education
University of LaVerne College of Law 2005 — 2009
Juris Doctor, Law
University of La Verne 2003 — 2005
B.S., Health Administration
Community Health Plan of Washington August 2010 - Present
Group Health 2003 - Present
Qualis Health 2000 - 2008
West Seattle Psychiatric Hosp 2001 - 2003
Providence Medical Group 1998 - 2000
Neighborcare Health 1995 - 1998
Skills
Hospitals, Strategic Planning, Medicine, Healthcare, Healthcare Management, Medicaid Managed Care, Public Health, Healthcare Consulting, Program Management, Clinical Research, Healthcare Information..., Internal Medicine, Utilization Management
Education
University of California, San Francisco 1990 — 1992
Doctor of Medicine (MD)
University of California, Berkeley 1987 — 1990
Master of Science (MS), Health and Medical Sciences, Medical Anthropology
Stanford University 1980 — 1984
Bachelor of Science (BS), Land Resources Planning
Mayo Clinic September 2001 - Present
Corixa Corporation June 2000 - September 2001
Community Health Plan of Washington March 1999 - June 2000
The Lewin Group July 1996 - March 1999
U.S. Congress-Congressional Budget Office July 1994 - June 1996
Education
Duke University
Bachelor of Arts, Economics and Public Policy Studies
University of Washington
Masters, Health Administration
Rehmke & Flynn PLLC February 2014 - Present
Tarutis & Brunstrom, P.S. November 2013 - February 2014
LePley Law Firm December 2013 - January 2014
Allen Institute for Brain Science May 2012 - May 2013
Community Health Plan of Washington January 2012 - June 2012
Gordon Thomas Honeywell, LLP May 2011 - August 2011
Whatcom Alliance for Health Advancement June 2007 - June 2010
Slum Doctor Programme June 2005 - June 2009
Whatom Dispute Resolution Center September 2002 - June 2005
Skills
Legal Research, Legal Writing, Mediation, Westlaw, Policy Analysis, Research, Legal Assistance, Public Speaking, Courts, Litigation, Public Policy, Community Outreach, Civil Litigation, Non-profits, Editing, Employment Law, Family Law, Criminal Law, Policy, Oral Arguments, Government, Legislative Relations, Immigration Law, Licensing, Trials, Fundraising, Grant Writing
Education
Seattle University School of Law 2010 — 2013
Juris Doctorate, May 2013
Western Washington University 2004 — 2006
Bachelor of Arts, Human Services
Community Health Plan of Washington November 2012 - Present
Community Health Plan of Washington November 2010 - November 2012
Regence June 2006 - February 2010
Safeco Insurance June 2009 - August 2009
Skills
Data Analysis, Health Insurance, Insurance, Medicare, Reporting & Analysis, Loss Reserving, SQL, VBA, Microsoft Excel, Claim, Access, Actuarial Science, Microsoft Office, Process Improvement, Project Management, Software Documentation, Visio
Education
Central Washington University 2002 — 2006
Bachelor of Science (B.S.), Mathematics (Actuarial Science Specialty)
Wenatchee High School
Maxim Healthcare Services October 2013 - Present
Broadspire October 2002 - Present
Community Health Plan of Washington October 2000 - October 2002
Maxim for AeroTec At Boeing October 1998 - October 2000
Skills
Case/Care Management,...
Education
Highline Community College, and Seattle Central 1987 — 1990
RN, Nursing
Highline Community College
Avanade June 2014 - Present
Community Health Plan of Washington October 2013 - June 2014
Community Health Plan of Washington March 2012 - October 2013
Community Health Plan of Washington July 2009 - March 2012
Deloitte Consulting 2008 - 2009
Skills
HIPAA, Business Intelligence, Data Analysis, Business Analysis, Data Warehousing, Healthcare, Business Requirements, Analytics, Requirements Analysis, Process Improvement, SDLC, Access, Visio, Software Documentation, Healthcare Information..., SharePoint
Education
Dartmouth College 2003 — 2007
Economics, Computer Science
Tenet Health Care April 2015 - Present
St. Thomas More Hospital January 2015 - April 2015
Baylor University Medical Center October 2014 - January 2015
Humana December 2013 - October 2014
Community Health Systems June 2011 - December 2013
Community Health Plan of Washington February 2009 - June 2011
Premera Blue Cross January 2007 - February 2009
Family Home Care & Hospice November 2004 - January 2007
Empire Health Services June 2003 - January 2005
Skills
Managed Care, Healthcare Management, Case Managment, Hospitals, Medicare, Medical/Surgical, Healthcare, Nursing, Healthcare Information..., HIPAA, EMR, Case Management, Revenue Cycle, Healthcare Consulting, EHR, Clinical Research
Education
Gonzaga University 2008 — 2011
MBA in Health Care Management
Washington State University 2001 — 2003
BSN, Nursing
PROVAIL March 2013 - Present
Community Health Plan of Washington October 2012 - January 2013
Community Health Partners 2009 - 2012
Kmart Corporation May 2009 - September 2009
Skills
Customer Service, NextGen, EHR, Technology, Computers, Microsoft Word, Phone Skills, Customer Satisfaction, Customer Support, Telephone Skills, Medical Coding, Healthcare, Invoicing, Data Entry, Medical Billing, Medical Terminology
Education
DeVry University 2011 — 2014
Brentwood High School
High School Diploma
Community Health Plan of Washington February 2007 - August 2012
Skills
Customer Service
Education
South Seattle Community College 2012 — 2014
Community Health Plan of Washington February 2001 - March 2014
Sea Mar Community Health Center 1998 - 2001
Skills
Insurance, Medicare, Process Improvement, Healthcare, Project Management, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Organization, HIPAA, Prior Authorization, Physicians, Healthcare Management, Utilization Management, Utilization Review, Public Speaking
Education
Shoreline Community College
Universidad Nacional San Luis Gonzaga de Ica
Doctor of Medicine (MD)
Qualis Health August 2012 - April 2013
Community Health Plan of Washington November 2008 - August 2012
Seattle Public Schools October 2002 - June 2004
Skills
Case Management,...
Education
Seattle University 1998 — 2002
BSN, Nursing
Northwest Hospital & Medical Center Medical Social WorkerNorthwest Hospital & Medical CenterSeptember 2015 - Present
Swedish Medical Center January 2012 - July 2015
Community Health Plan of Washington 2009 - 2012
Highline Medical Center 2007 - 2009
Central NY Developmental Service Organization 2003 - 2006
Education
University of Denver 1978 — 1979
Master’s Degree, Social Work
University of Denver 1978 — 1979
Masters in Social Work, Social Work
State University of New York College at Brockport 1974 — 1977
Bachelor’s Degree, Social Work
Westminster College (PA) 1973 — 1974
Pavilion Central School 1960 — 1973
High School, College Entrance