Customer Engineering Services

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Customer Engineering Services Employees

Employee
Years
Job
Industry
Heather Mast Heather Mast Denver, Colorado Details
Heather Mast's Customer Engineering Services Experience March 2011 - Present
Job TSR at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   March 2011 - Present
Retail Imaging  July 2007 - February 2011

Skills
Troubleshooting, Customer Service, Windows, Project Management, Team Building, Technical Support, Digital Imaging, Microsoft Word, Computer Hardware, Photoshop, Outlook, Account Management, Customer Satisfaction, Laser Printers, Digital Photography, Robotics, Team Leadership, Printers, Digital Printing, Software Installation, Electronics, Call Centers, Field Service, Computer Repair, Software Documentation, Hardware, Networking, Color Management, XP, Windows 7, HP, Technical Writing, Servers, Technical Training, Technical Documentation, Operating Systems, Network Administration, Windows XP, TCP/IP, Network Security, Windows Server, Hands-on Training, Technical Services, Service Delivery, Vendor Management, Wireless Networking, Technical Leadership

Education
Front Range Community College

Edward Parker Edward Parker Greater Nashville Area Details
Edward Parker's Customer Engineering Services Experience November 2005 - September 2009
Job Packaging designer
Industry Graphic Design
Experience
Hunter Fan Company  August 2014 - May 2015
Hunter Fan Company  November 2013 - August 2014
Hunter Fan Company  March 2010 - November 2013
International Paper  November 2009 - December 2009
Customer Engineering Services   November 2005 - September 2009
WKNO-TV  May 2009 - August 2009
BEF   October 2000 - October 2005

Skills
PowerPoint, InDesign, Illustrator, Graphic Design, Photography, Photoshop, QuarkXPress, Adobe Creative Suite, Mac, Image Manipulation, Posters, Packaging, Corporate Identity, Brochures, Layout, Concept Development, Art Direction, Logo Design, Graphics, Typography, Brand Development

Education
The University of Memphis   2006 — 2009
BFA, Graphic Design

Olive Branch High School   1987 — 1991
Diploma

Jodi Peters-Baldridge Jodi Peters-Baldridge El Cajon, California Details
Jodi Peters-Baldridge's Customer Engineering Services Experience May 2009 - June 2015
Job Looking for new and exciting opportunities in management
Industry
Experience
Customer Engineering Services   May 2009 - June 2015
FUJIFILM Holdings America Corporation  May 2004 - May 2009
FUJIFILM Holdings America Corporation  January 2000 - May 2004

Skills
Team Building, Management, Customer Satisfaction, Customer Service, Operations Management, Account Management, Budgets, Sales Operations, Field Service, Microsoft Office, Photography, Troubleshooting, Computer Hardware, Printers, Technical Support, Digital Imaging, Hardware, Digital Photography, Team Leadership, Windows, Process Improvement

Education
Middlesex County College   1977 — 1979
Associate of Arts and Sciences (A.A.S.), Photography

East Brunswick Vocational High School   1974 — 1976
Commercial and Advertising Art

Brian Geiman Brian Geiman Baltimore, Maryland Area Details
Brian Geiman's Customer Engineering Services Experience December 2013 - Present
Job QST Manager at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   December 2013 - Present
NFL Films  September 2012 - Present
Customer Engineering Services   August 2012 - December 2013
Giant Food  May 2011 - May 2012
WALMART STORES, INC  May 2009 - March 2011
WALMART STORES, INC  June 2006 - May 2009
WALMART STORES, INC  August 1996 - June 2006
WALMART STORES, INC  April 1995 - August 1996
WALMART STORES, INC  August 1993 - April 1995
Moto Photo  1991 - 1993

Skills
Retail, Merchandising, Customer Satisfaction, Store Management, Profit, Inventory Control, Management, Team Leadership, Forecasting, Leadership, Inventory Management, Customer Experience, Driving Results, POS, Sales Management, Sales, Loss Prevention, Customer Service, Team Building, Time Management, Multi-unit, Photography, Technical Support, P&L, Visual Merchandising, Store Operations, Process Improvement, Strategic Planning, Wal-Mart, P&L Management, Budgets, Purchasing, Hiring, Pricing, CPFR, Retail Sales, People Development, P&L Budget Management, Expense Management, Event Management, Microsoft Excel, Photo Printers

Education
Anne Arundel Community College
Business Management

Denise Mangan Denise Mangan Jacksonville, Florida Area Details
Denise Mangan's Customer Engineering Services Experience June 2013 - Present
Job National Project Manager at Customer Engineering Services
Industry Consumer Services
Experience
Customer Engineering Services   June 2013 - Present
Customer Engineering Services   August 2011 - June 2013
FUJIFILM Holdings America Corporation  2005 - 2013
Customer Engineering Services   January 2005 - August 2011
IBM  1985 - 2003

Skills
People Management, Operations Management, Call Center, Customer Satisfaction, Team Leadership, Distribution /..., Service Delivery, Process Improvement, Vendor Management, Team Building, Cross-functional Team..., Management, Customer Service, Change Management, Team Management, Call Centers, Troubleshooting, Account Management, Project Management, Software Documentation, Computer Hardware, Quality Assurance, Program Management, Windows, Hardware, Training, Testing, Project Planning, Technical Support, Networking, Inventory Management

Education
Marywood University   1975 — 1979
BS, Health & Physical Education

Trinity High School   1971 — 1975
Academic

Rick Solano Rick Solano Houston, Texas Area Details
Rick Solano's Customer Engineering Services Experience 2010 - 2012
Job IT Consultant/Support at Zodiac Aerospace
Industry Information Technology and Services
Experience
Zodiac Aerospace  November 2013 - Present
SYMPLISTICS, LLC   January 2010 - Present
Metropolitan Transit Authority of Harris County  2013 - 2013
Buchanan Technologies  2012 - 2013
Customer Engineering Services   2010 - 2012
Customer Engineering Services   2010 - 2012
MELT, LLC  January 2008 - January 2010
Entegris  2006 - 2009
Rightway Gate/Searchfit   2004 - 2005

Skills
Networking, Hardware, Technical Support, Customer Service, Management, Troubleshooting, Active Directory, Servers, Information Technology, Microsoft Exchange

Education
ITT TECH   2006 — 2010
Associates, Computer Forensics

Tulsa Community College

Leon Schwartz Leon Schwartz Waukesha, Wisconsin Details
Leon Schwartz's Customer Engineering Services Experience March 2011 - April 2013
Job Owner/Pitmaster at Dawgz BBQ, LLC
Industry Photography
Experience
Dawgz BBQ, LLC   June 2014 - Present
Noritsu America Corporation  April 2013 - Present
Customer Engineering Services   March 2011 - April 2013
Bulldawg Computers & Laser Printers   December 1999 - March 2011

Skills
Technical Support, Software Installation, Networking, Printers, Field Service, HP, Computer Repair, Troubleshooting, Computer Hardware, Windows XP, Windows 7, Customer Satisfaction, Windows, Hardware, Customer Service, Customer Support

Education
ITT Technical Institute-Greenfield   1999 — 2000
Netwoking

Lakeside Lutheran High School   1981 — 1985
Diploma, High School/Secondary Diplomas and Certificates

Charles Croney Charles Croney Springfield, Massachusetts Area Details
Charles Croney's Customer Engineering Services Experience February 2002 - November 2014
Job Technical Service Representative at Customer Engineering Services
Industry Printing
Experience
Konica Minolta Business Solutions  March 2015 - Present
Customer Engineering Services   February 2002 - November 2014
Qualex photofinishing   February 1997 - February 2002

Skills
Great communication..., Ability to adapt to..., Lifelong Learning, Power Supplies, Computer Hardware, Electronics, Software Documentation, Technical Support, Troubleshooting, Windows, Digital Imaging, Microsoft Office, Software Installation, Windows 7, Customer Satisfaction, Customer Service, Printers

Education
University of Phoenix   2012 — 2014
Associate's degree, Computer Systems Networking and Telecommunications

Kaplan University   2007 — 2009
Associate's degree, associates in applied science in computer information systems/programming

Baran Institute   1995 — 1997
Diploma, Computer and electronic technology

Brian Stepp Brian Stepp Dayton, Ohio Area Details
Brian Stepp's Customer Engineering Services Experience September 2006 - Present
Job Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   September 2006 - Present
Walmart  March 1989 - September 2006

Skills
Sales, Inventory Management, Electronics, Team Building, Technical Support, Technical Training, Training, Hands-on Training, Customer Support, TCP/IP, Color Management, Windows

Education
Ball State University

Ivy Tech Community College-Richmond

Cesar Casares Cesar Casares Cypress, California Details
Cesar Casares's Customer Engineering Services Experience December 2014 - Present
Job Bench Tech level 2 depot repair at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   December 2014 - Present
Digital Check Corporation  March 2008 - August 2014
Canon Solutions America  September 2007 - March 2008

Skills
Microsoft Office, Customer Service, Management, Troubleshooting, Windows, Team Leadership, Networking, Process Improvement, Testing, Training, Team Building, Technical Support, Photoshop

Education
ITT Technical Institute-San Bernardino   2003 — 2007
Bachelor's degree, Computer Engineering

ITT Technical Institute-San Bernardino CA   2003 — 2007
Bachelor's degree, Electronics and Communication Technology

Thomas Barbee Thomas Barbee Kittitas, Washington Details
Thomas Barbee's Customer Engineering Services Experience December 2007 - Present
Job Technical Service Representative at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   December 2007 - Present
Fujicolor   April 1999 - December 2007
Konica  January 1996 - April 1999

Skills
Microsoft Excel, English, Microsoft Office, Troubleshooting, PowerPoint, Windows, Customer Service, Microsoft Word, Teaching, Outlook, Budgets, Administration, Teamwork, Data Entry, Team Building, C, C++, HTML, Java, Access, CompTIA A+, Digital Photography, Computer Hardware, Computer Repair, Printers, Hardware, Technical Support, Software Installation, Digital Imaging, Customer Satisfaction

Education
Clover Park Technical College   1985 — 1988
Radio Communications Degree, Radio, Television, and Digital Communication

Wuerzburg American Highschool   1977 — 1980

Jeffrey Dow Jeffrey Dow Dewey, Oklahoma Details
Jeffrey Dow's Customer Engineering Services Experience March 2008 - Present
Job fsr at CES
Industry Information Technology and Services
Experience
Customer Engineering Services   March 2008 - Present

Skills
Customer Service, Troubleshooting, Computer Hardware, Technical Support, Software Installation, Customer Satisfaction, Electronics, Team Building, Call Centers, Account Management, Business Development, CRM, Cold Calling, Computer Repair, Digital Imaging, Hardware, Printers, Recruiting, Software Documentation, Windows

Education
DeVry University   1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering

Cory DiTringo Cory DiTringo Greater New York City Area Details
Cory DiTringo's Customer Engineering Services Experience May 2008 - Present
Job Camera Repair Administrator
Industry Photography
Experience
Customer Engineering Services   May 2008 - Present

Skills
Digital Photography, Social Media, Microsoft Office, Customer Service, Outlook, Microsoft Word, Facebook, Social Networking, Data Entry, Microsoft Excel, Adobe Acrobat, PowerPoint, Administrative..., Adobe Creative Suite, Product Management, Product Marketing, Account Management

Education
Fairleigh Dickinson University   2003 — 2007
Bachelor of Arts, Communications

Kendall Monroe Kendall Monroe United States Details
Kendall Monroe's Customer Engineering Services Experience July 2014 - Present
Job CES
Industry Computer Networking
Experience
Customer Engineering Services   July 2014 - Present
Dr. Pepper Bottling Co  September 2013 - July 2014
Meijer  May 2006 - September 2013

Skills
Food & Beverage, Communication Skills, Retail, Retail Sales, Product Flow, Customer Service, Report Writing Skills, Loss Prevention

Education
ITT Technical Institute-Orland Park   2012 — 2014
Associate of Science (A.S.), Network and System Administration/Administrator

Ryan Mulford Ryan Mulford Alexander, Arkansas Details
Ryan Mulford's Customer Engineering Services Experience October 2006 - Present
Job Technical Support Representative at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   October 2006 - Present
Walmart  October 2001 - October 2006

Skills
Sales, CRM, Training, Retail, Sales Management, Troubleshooting, Team Leadership, Hardware, Customer Service, Computer Hardware, Technical Support, Customer Satisfaction, Microsoft Office, Software Installation, Digital Printing, Software Documentation, Team Building, Inventory Management

Education
Rutgers University-New Brunswick   1999 — 2001
Mechanical Engineering

Woodstown High School   1996 — 1999

Jeffery Paszkowski Jeffery Paszkowski Midvale, Utah Details
Jeffery Paszkowski's Customer Engineering Services Experience August 2014 - Present
Job Value Added Service Representative at Customer Engineering Services
Industry Consumer Electronics
Experience
Customer Engineering Services   August 2014 - Present
The Cheesecake Factory  May 2012 - August 2014
Terrible Herbst Oil Inc.   February 2011 - May 2012
Blockbuster  August 2009 - October 2011

Skills
Computer-savvy, Mathematics, Construction, Sales Growth, Electrical..., Microsoft Office, Problem Solving, Problem Analysis, Research, Creative Writing, Culinary Skills, Close Attention to..., Critical Thinking, Management, Customer Satisfaction, Customer Service, Teamwork, Microsoft Excel

Education
ITT Technical Institute - Online   2014 — 2016
Bachelor's Degree, Project Management and Administration

ITT Technical Institute-Murray   2012 — 2014
Associate's Degree, Electrical, Electronics and Communications Engineering, 4.0

Tonya Cooke-Band Tonya Cooke-Band Marion, North Carolina Details
Tonya Cooke-Band's Customer Engineering Services Experience August 2014 - Present
Job President/CEO at Community Thrift Stores, Inc.
Industry Nonprofit Organization Management
Experience
Customer Engineering Services   August 2014 - Present
Community Thrift Store  June 2013 - Present
Western Carolina Rescue Ministries  June 2011 - July 2013
Goodwill Industries  2006 - 2011
Eckerd Corporation  June 1986 - September 2004

Skills
Team Building, Leadership, Training, Management, Strategic Planning, Sales, Coaching, Public Speaking, Recruiting, Fundraising, Leadership Development, Retail, Marketing, Social Networking, Entrepreneurship, Store Management, Service Delivery, District Management

Education
McDowell Technical Community College   1995 — 2000
Accounting and Business/Management

McDowell High School   1983 — 1986
High School Diploma, General Education

Carlton Tillman Carlton Tillman Baton Rouge, Louisiana Details
Carlton Tillman's Customer Engineering Services Experience April 2011 - Present
Job Electronic field engineer
Industry Electrical/Electronic Manufacturing
Experience
ctillman photography   2012 - Present
Customer Engineering Services   April 2011 - Present
Barrister Global Services Network  October 2010 - April 2011
Graphic Enterprises  January 2007 - July 2009

Skills
Electronics, Troubleshooting, Test Equipment, Testing, Soldering, Hardware, Computer Hardware, Software Installation, Windows, Power Supplies, Wiring, Multimeter, Oscilloscope, Computer Repair, PCB design, Maintenance & Repair, Technical Support, Software, Laptops, Digital Imaging, Windows XP, Cabling, Networking, Electrical..., Digital Electronics, Operating Systems, Wireless Networking, TCP/IP, OS X, Windows 7, Firmware, Technical Writing, Computer Maintenance, Electronics Repair, Field Service, Electro-mechanical, Printers, Color Management, Windows Vista, Calibration

Education
ITI Technical College   1997 — 1999
Associate's degree, electronics and computer technology

Southeastern Louisiana University
Industrial Technology/Technician

Keeley Wightman Keeley Wightman Rochester, New York Details
Keeley Wightman's Customer Engineering Services Experience January 2008 - June 2014
Job Technical Project Manager at Pictometry International Corp.
Industry Computer Software
Experience
Pictometry International Corp.  June 2014 - Present
Customer Engineering Services   January 2008 - June 2014
Eastman Kodak Company  January 1999 - January 2007

Skills
Quality Assurance, SQL, Troubleshooting, Microsoft SQL Server, Microsoft Office, ApexSQL, Digital Asset Management, Agile Methodolgy, Microsoft Excel, Problem Solving, Digital Imaging, Digital Photography, Photography, Scrum, Technical Support, Product Development, Cross-functional Team..., Agile Methodologies, Digital Printing, Project Planning, Color Management, Project Management, Leadership, Training, Software Documentation, Analysis, Inkjet

Education
John Jay College of Criminal Justice   2003 — 2006
B.S, Criminal Justice, 3.9

Rochester Institute of Technology   1996 — 1999
Photography

Derek Eaton Derek Eaton Gainesville, Florida Area Details
Derek Eaton's Customer Engineering Services Experience July 2014 - Present
Job Field Engineering Technician at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   July 2014 - Present
Habitat for Humanity - Alachua County, FL   October 2010 - March 2014
U.S. Department of Commerce   January 2010 - March 2011
Mosaic Sales Solutions  August 2009 - January 2010
Advertising Edge Promotions   June 2009 - January 2010
Wayne's Bedding & Furniture, Inc   1998 - 2008
Lowe's Home Improvement  1997 - 1998

Skills
Public Relations, Retail, Event Planning, Operations Management, Customer Service, Sales, B2B, Management, Team Building, Training, Leadership, Recruiting, Marketing, Budgets, Networking, Strategic Planning, Merchandising

Education
University of Florida - Warrington College of Business Administration   2001 — 2003
Bachelor of Business Administration, Business Administration

Furman University
Computer Science

Art Markners Art Markners Greater Atlanta Area Details
Art Markners's Customer Engineering Services Experience August 2014 - Present
Job INFORMATION TECHNOLOGY PROFESSIONAL
Industry Information Technology and Services
Experience
Customer Engineering Services   August 2014 - Present
CompuCom  January 2014 - June 2014
Noramco, a Johnson&Johnson Division   July 2008 - June 2012
NCR Corporation  June 2004 - July 2008
Volt Technical Resources  January 2003 - January 2004
US Army  May 1980 - December 2000

Skills
Troubleshooting, Active Directory, Windows 7, Windows Server, Project Management, Servers, XP, Technical Support, Software, Cisco Technologies, Operating Systems, Networking, Hardware, HP, Routers, Vendor Management, Switches, Windows XP, Leadership, Customer Service, Management, Windows, Microsoft Office, Process Improvement, Training, Microsoft Excel, Visio, Team Building

Education
Kaplan University, Online   2010 — 2011
Bachelors, Information Technology / Project Management, 4.0 GPA

Athens Technical College   2000 — 2003
Associates, Applied Technology in Computer Information Systems, Networking Specialization

Atlantic Union College   1990 — 1992
Diploma, Paralegal Studies

Kevin Pisani Kevin Pisani Portland, Oregon Area Details
Kevin Pisani's Customer Engineering Services Experience August 2014 - Present
Job Experienced Technical Manager
Industry Photography
Experience
Customer Engineering Services   August 2014 - Present
Fujifilm  October 2012 - August 2014
Walmart  November 2010 - June 2012
Noritsu America Corporation  September 1991 - October 2010
Longs Drug   September 1989 - August 1991
Photo Drive-Up   September 1983 - August 1989

Skills
Customer Service, Service Management, Project Management, Technical Support, Time Management, Interviews, Inventory Accuracy, Windows, Team Management, CRM, Troubleshooting, Merchandising, Operations Management, Process Improvement, Customer Satisfaction, Management, Digital Imaging, Cross-functional Team..., Vendor Management, Sales, Account Management, Computer Hardware, Networking, Team Leadership, Outlook, Team Building, Retail, Training, Inventory Management, Software Documentation, Leadership, Field Service, Printers, Color Management, Customer Retention, Product Management, Product Marketing, Sales Operations, Software Installation, Direct Sales

Education
San Jose State University   1984 — 1988
Industrial Studies

Prospect High School   1979 — 1983
Diploma

Scott Pickles Scott Pickles Rochester, New York Area Details
Scott Pickles's Customer Engineering Services Experience March 2015 - August 2015
Job Senior Network Engineer, Advanced Services at Finger Lakes Technologies Group, Inc.
Industry Information Technology and Services
Experience
Finger Lakes Technologies Group, Inc.   August 2015 - Present
Customer Engineering Services   March 2015 - August 2015
Nielsen  February 2014 - March 2015
Harris Interactive Inc.  April 2013 - February 2014
Symantec  March 2012 - April 2013
Odyssey Software, Inc.   November 2011 - March 2012
VPN Systems, Inc.   January 2005 - November 2011
Conexco Communications   November 2003 - November 2005

Skills
Virtualization, Troubleshooting, Networking, Microsoft SQL Server, Firewalls, Integration, Network Administration, Wireless, DNS, Network Architecture, Switches, Active Directory, XML, Network Engineering, MySQL, Wireless Networking, C#, ASP.NET, TCP/IP, Data Center, Cisco Certified, Network Design, Routers, Programming, CSS, HTML, AJAX, JavaScript, SQL, Cisco Wireless, RF troubleshooting, PHP, Perl, Web Development, Android, Software Development, Software Engineering, jQuery, VPN, Hardware, Management, Software Installation, DHCP, WAN, Powershell, Linux, Cisco VPN, Checkpoint, JSON

Education
State University of New York College at Brockport   2000 — 2001
Master of Science (MS), Secondary Education and Teaching, 4.0

Cornell University   1997 — 1999
BS, Animal Science, 3.5

Alfred State College - SUNY College of Technology   1995 — 1997
AAS, Animal/Agricultural Science, 4.0

Fairport High School   1991 — 1995
Regents Diploma with High Honors (5th out of 550+ class size), Regents

Jeff Richey Jeff Richey Flower Mound, Texas Details
Jeff Richey's Customer Engineering Services Experience June 2014 - Present
Job QST at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   June 2014 - Present
Customer Engineering Services   December 2011 - Present
Walmart  March 2006 - March 2010
Walmart  August 2000 - March 2006

Skills
Printers, Technical Support, Troubleshooting, Computer Hardware, Hardware, Software Installation, Digital Imaging, Computer Repair, Servers, Laptops, Windows, Windows Server, Software Documentation, Operating Systems, Customer Satisfaction, Customer Service, Inventory Management

Education
Richland College   1997 — 1999
Biology, General

Tarrant County College

David (Contractor) David (Contractor) Aiken, South Carolina Details
David (Contractor)'s Customer Engineering Services Experience May 2015 - Present
Job Quality Service Technician at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   May 2015 - Present
CES  March 2014 - May 2015
Customer Engineering Services   August 2012 - May 2014
Customer Engineering Services   August 2009 - August 2012
Customer Engineering Services   September 2006 - August 2009
BEF   September 2000 - April 2005

Skills
Technical Support, Troubleshooting, Field Service, Computer Hardware, Printers, Software Installation, Hardware, Networking, Windows 7, Windows XP, Customer Service, Customer Satisfaction, Digital Imaging, Computer Repair, Software Documentation, Color Management, Digital Printing, Windows, Process Improvement, Technical Documentation

Education
Abraham Baldwin Agricultural College   1974 — 1976
Associates Degree, Wildlife, Fish and Wildlands Science and Management

Aiken Technical College
Electronics

Keith Smith Keith Smith Greater New York City Area Details
Keith Smith's Customer Engineering Services Experience June 2013 - Present
Job Education Designer/Developer at Customer Engineering Services
Industry Computer Hardware
Experience
Customer Engineering Services   June 2013 - Present
Customer Engineering Services   September 2011 - June 2013
Customer Engineering Services   August 2006 - September 2011
FujiFilm USA  January 2002 - July 2006

Skills
Critical Thinking, Adobe Captivate, Adobe Photoshop, Adobe Creative Suite, Dreamweaver, Zbrush, Adobe Audition, HTML, CSS, Graphic Design, Problem Solving, Technical Writing, Technical Documentation, Troubleshooting, Technical Leadership, Computer Based Training..., Web Design, Illustration, Comic Art, Comic Book Illustration, Comic Books, Social Media Marketing, Social Media, Web and Graphic Design..., Design Consulting, Social Media Consulting, Social Media Integration, Website Consultation, Designs, Photoshop, Windows, Printers, Hardware, Computer Hardware, Color Management, Software Documentation, Networking, Technical Support, Hands-on Training, Software Installation, Photography, Mac, Field Service, Windows 7, Digital Printing, Digital Photography, Image Editing, Computer Repair, Inkjet

Education
School of Visual Arts   1990 — 1992
Cartooning/Illustration/Education

Fiorello H. LaGuardia High School Of Music, Art and Performing Arts   1986 — 1990
Diploma with a concentration in Fine arts, Fine/Studio Arts, General

Mike Cocks Mike Cocks Kansas City, Missouri Area Details
Mike Cocks's Customer Engineering Services Experience November 2011 - July 2014
Job Sales at KC Master Company
Industry Construction
Experience
Kansas City Master Companies, Inc   July 2014 - Present
Customer Engineering Services   November 2011 - July 2014
Midwest Homes and Restoration   June 2010 - November 2011
Qualex  February 2007 - February 2009
Kodak Service and Support   January 2004 - February 2007
Qualex  June 1996 - January 2004
CPI Corp.  April 1985 - June 1992
Fox Photo  1985 - 1992

Skills
New Business Development, Key Account Management, Account Management, Sales, Customer Service, Sales Operations, Sales Management, Strategic Partnerships, Customer Retention, Operations Management, Client Development, Service Management, Customer Engagement, New Product..., Multi-unit Retail..., Service Delivery..., Client Liaison, B to C, New Program Launches, CRM

Education
Fort Hays State University   2002 — 2004
Business and Leadership Studies

Shawnee Mission North   1980 — 1983

Gary Pierce Gary Pierce Carson City, Nevada Details
Gary Pierce's Customer Engineering Services Experience December 2011 - Present
Job Technical Service Representitive at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   December 2011 - Present
Xerox Corp  July 1989 - August 2011
Advanced Business Machines  January 1987 - January 1989
Variety of companies including self employed   1972 - 1987

Education
Western Nevada College   1984 — 1986
Associate of Science Degree, Electronics Technology

Pierce College   1970 — 1972
Engineering Major

Mike Albro Mike Albro Greater Boston Area Details
Mike Albro's Customer Engineering Services Experience February 2011 - April 2014
Job Experienced District Manager and Merchandiser for Big Box Retail, Photo Processing, and Wireless Sales
Industry Retail
Experience
Grand Image Inc.  January 2015 - Present
Customer Engineering Services   February 2011 - April 2014
Wal-Mart  August 2006 - April 2010
Wal-mart  January 1996 - July 2007

Skills
Team Building, Retail, Merchandising, Inventory Management, Customer Service, Troubleshooting, Training, Digital Imaging, Problem Solving, Profit, Recruiting, Project Planning, Sales, Time Management, Budgets, Leadership, Team Management, Technical Support, Management, Hardware, Hiring, Customer Satisfaction, Team Leadership, Program Management, Software Installation, Computer Hardware, Printers, Inventory Control, Process Improvement, Performance Management, Windows, Coaching, P, Electronics, Sales Operations, Cross-functional Team..., Loss Prevention, Microsoft Word, Photography, PowerPoint, Microsoft Excel, Microsoft Office, Employee Training, Computer Repair, Employee Relations, Retail Sales, Sales Management, Visual Merchandising, Operations Management

Education
Delgado   1990 — 1991
A/A, Commercial Art

Louisiana State University

Ismael Turner Ismael Turner Madison, Wisconsin Details
Ismael Turner's Customer Engineering Services Experience July 2014 - Present
Job Field Service Technician at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   July 2014 - Present
Urban Cable (Service Partner for Charter Communications)   October 2013 - July 2014
BY5 INC   2006 - January 2014

Skills
Troubleshooting, Customer Service, Software Installation, Ethernet, Technical Support, Cabling, Computer Hardware, Telephony, VoIP, Routers, Broadband, Telecommunications, Cable Networks, Cable Broadband, Cable Modems, Router Configuration, Internet Troubleshooting, Digital Cable, Wireless Broadband, Field Operations, Computer Network..., LAN-WAN, IP, Provisioning, Internet Services, Routing, Call Centers, Wireless, Network Engineering, WiFi, WAN, Cisco Routers, Help Desk Support, Microsoft Office, Windows, Networking, Hardware, Operating Systems, zoom systems

Education
Madison Area Technical College   2011 — 2013
Computer and Information Systems Security/Information Assurance

Carl Albert State College   2010 — 2011
Computer Engineering

David Husted David Husted Fresno, California Details
David Husted's Customer Engineering Services Experience June 2014 - Present
Job Technical Service Representative at Customer Engineering Services
Industry Consumer Services
Experience
Customer Engineering Services   June 2014 - Present
Second Image, Inc.   June 2010 - April 2014

Skills
Computer Network..., Mountaineering, Backpacking, Wedding Photography, Landscape Photography, Carpentry, Digital Photography, Home Improvement, Outdoor Recreation, Weight Training, Mathematics, Physical Education, Martial Arts, Public Speaking, Marketing, Marketing Strategy, Microsoft Word

Education
Fresno Institute of Technology   2004 — 2005
CNT, Computer Systems Networking and Telecommunications

California State University, Fresno   2000 — 2003
Mathematics

David Yniguez David Yniguez Timberlake, North Carolina Details
David Yniguez's Customer Engineering Services Experience January 2007 - January 2013
Job Data center tech at TEKsystems
Industry Photography
Experience
TEKsystems  July 2014 - Present
Customer Engineering Services   January 2007 - January 2013
FUJI PHOTO FILM U.S.A., INC   January 2001 - January 2007
Qualex a Kodak company   January 1990 - January 2001

Skills
Troubleshooting, Color Management, Training, Technical Support, Leadership, Printers, Digital Imaging, Customer Service, Software Documentation, Field Service, Computer Hardware, Customer Satisfaction, Logistics, Technical Training, Biotechnology, Micrometer, Calipers, Manufacturing, Safety, Maintenance & Repair, Computer Repair, Quality System, Switches, TCP/IP, Hardware, Program Management, Team Building, Six Sigma

Education
Piedmont Community College   2014 — 2014
MSSC, Manufacturing, Safety, Maintenance and Quality, Certification

Piedmont Community College   2014 — 2014
Bioworks process technician, Biotechnology, Certification

North Carolina State University   1996 — 1999
Bachelors of Arts, Spanish Language and Literature

Delta Community College   1987 — 1989
none, Mechanical DraftingMaterials ScienceArchitectural Design

Matt Hanrahan Matt Hanrahan Greater Seattle Area Details
Matt Hanrahan's Customer Engineering Services Experience June 2011 - Present
Job Technical Specialist at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   June 2011 - Present
Customer Engineering Services   June 2005 - June 2011
BEF   June 2002 - June 2005
Capitol Hill Photo   February 2000 - June 2002
Yuen Lui  May 1998 - February 2000

Skills
Technical Support, Troubleshooting, Software Installation, Computer Hardware, Software Documentation, Computer Repair, Hands-on Training, Digital Imaging, Customer Service, Technical Training, Technical Documentation, Remote Troubleshooting, Printers, Hardware, Color Management, XP, Field Service, Windows 7, Windows, Microsoft Office, TCP/IP, Training, Networking, Laser Printers, Electronics, Servers, Process Improvement, Photoshop, Microsoft Word, Outlook, Network Security, Digital Printing, Windows XP, Operating Systems, Team Building, Call Centers, Digital Photography, Customer Satisfaction, HP, Programming, Photography, Technical Writing, Creative Writing, Customer Relations, Testing, Imaging, Problem Solving, Documentation, Desktop Support

Education
Ohio University   1990 — 1995
BFA Photography, Photograph, Art

Moeller   1988 — 1990
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program

Andrew Symonds Andrew Symonds Rochester, New York Details
Andrew Symonds's Customer Engineering Services Experience October 2012 - July 2014
Job SQL DBA at Food Services of America
Industry Information Technology and Services
Experience
Food Services of America  October 2014 - Present
Customer Engineering Services   October 2012 - July 2014
University of Rochester Medical Center  October 2011 - October 2012
Monro Muffler Brake  September 2005 - October 2011
Progressive closing and escrow company Rochester branch   February 2004 - September 2005

Skills
Access, SQL, Databases, MS Project, Microsoft Office, SQL Server, Programming, Administration, Problem Solving, Database Administration, Visual Basic, Excel, Program Management, Troubleshooting, Project Planning, Microsoft SQL Server, Data Analysis, Team Leadership, Microsoft Excel, Team Building, Business Analysis, Project Management, Integration, Training, Requirements Analysis, Vendor Management, Management, XML, Security, Software Documentation, Quality Assurance, HTML, Process Improvement, Networking, Servers, Visual Studio

Education
State University of New York College at Brockport   2001 — 2002
Bachlor, Computer Science and Math

Mike Stanhope Mike Stanhope Rochester, New York Area Details
Mike Stanhope's Customer Engineering Services Experience June 2015 - Present
Job Service Representative at Customer Engineering Services
Industry Photography
Experience
Customer Engineering Services   June 2015 - Present
Noritsu America Corporation  August 2007 - May 2015
Eastman Kodak  March 1982 - December 2001

Skills
Digital Photography, Troubleshooting, Color Management, Digital Imaging, Digital Printing, Field Service, Continuous Improvement, Photography, Image Editing

Education
Rochester Institute of Technology   1975 — 1979
BS, Photographic Processing and Finishing Management

Rochester Institute of Technology   1975 — 1979
BS, Photo Management

Nick Misling Nick Misling Las Vegas, Nevada Details
Nick Misling's Customer Engineering Services Experience July 2014 - July 2015
Job Help Desk Specialist at SVCLV
Industry Entertainment
Experience
SVCLV   July 2015 - Present
Customer Engineering Services   July 2014 - July 2015
Fry's Electronics  February 2011 - June 2014
MarketSource  March 2013 - December 2013
Envy Audio Video   May 2007 - June 2010
Future Shop  June 2005 - September 2007

Skills
Customer Satisfaction, Sales, Sales Operations, Customer Experience, Direct Sales, Customer Service, Sales Process, Retail, Customer Retention, Account Management, Sales Management, Technical Support

Education
College of Southern Nevada   2006 — 2006
CompTIA A+, Information Technology

Walnut Grove Secondary School   2000 — 2005
Regular/General High School/Secondary Diploma Program

Ron Cerbone Ron Cerbone Canyon Country, California Details
Ron Cerbone's Customer Engineering Services Experience November 2011 - November 2012
Job Field Engineer at IBM Retired
Industry Information Technology and Services
Experience
On Call Computer Repair   March 2003 - Present
Customer Engineering Services   November 2011 - November 2012
IBM Retired  November 1979 - March 2003

Skills
Management, Team Building, Computer Hardware, Hardware, Printers, Troubleshooting, Electronics, Consumer Electronics, Servers, Customer Service, Software Installation, Construction, Plumbing, Electricity, IP, Painting, Microsoft Office, Training, Program Management, Microsoft Excel, Sales, PowerPoint, Microsoft Word, Social Media, Entrepreneurship, Technical Support, Website Development, Digital Imaging, Leadership, Small Business, Acting, Quality Management, Contractors, Internet, Inspection, Key Account Management, Networking, Quality Control, TCP/IP, XP, Computer Repair, Laptops, HP, Inkjet, Remote Desktop, Recruiting, Desktop Computers, Scanners, Electronics Repair, Wide Format Printing

Education
CSUN   1974 — 1976
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.2

Los Angeles Pierce College   1972 — 1974
Associate of Arts (AA), Business Administration and Management, General, 3.5

GHHS   1969 — 1972

Jack (John) Hopkins Jack (John) Hopkins Phoenix, Arizona Area Details
Jack (John) Hopkins's Customer Engineering Services Experience February 1950 - April 1959
Job Founder of MMOL (My Missionary OnLine)
Industry Nonprofit Organization Management
Experience
Active at MMOL My Missionary On Line   June 1959 - June 1987
GE Computer Division   May 1959 - May 1987
Customer Engineering Services   February 1950 - April 1959

Skills
Entrepreneurship, Project Planning, Fundraising, Discipleship, Customer Service, Public Speaking, Project Management, Team Building, Organizational..., Team Leadership, Organizational..., Non-profits, Coaching, Leadership Development, Strategic Planning, Missions, Program Management, Training, Nonprofits, Evangelism, Start-ups, Volunteer Management, Management Consulting

Education
University of Illinois at Urbana-Champaign   1945 — 1946
None, Engineering

Jeff Blankenberg Jeff Blankenberg Pickens, South Carolina Details
Jeff Blankenberg's Customer Engineering Services Experience July 2012 - March 2015
Job Service Operations Manager, East at Customer Engineering Services
Industry Management Consulting
Experience
Customer Engineering Services   July 2012 - March 2015
Customer Engineering Services   July 2012 - June 2013
Palmetto Senior Benefits   July 2011 - June 2012
Noritsu America Corporation  March 2009 - June 2011
Noritsu America Corporation  April 1996 - March 2009
Noritsu America Corporation  January 1988 - April 1996

Skills
Management, Team Building, Customer Service, Training, Account Management, Sales Operations, Customer Satisfaction, Budgets, Leadership, Sales, Digital Imaging, Process Improvement, New Business Development, Team Leadership, Photography, Cross-functional Team..., Troubleshooting, Strategic Planning, Coaching, Technical Support, Microsoft Word, PowerPoint, Income Statement, Operations Management, P&L, Customer Relations, Budgeting, Administration, Healthcare, Creative Problem Solving, B2B, Problem Solving, Budget Management, Mentoring, Imaging, Microsoft Office, Project Management

Education
Southern Illinois University, Carbondale   1972 — 1979
Bachelors, Photo Technology, Small Business Management

Cornell College   1975 — 1977
Math and History

Brian Casterlin Brian Casterlin Vestal, New York Details
Brian Casterlin's Customer Engineering Services Experience February 2013 - April 2014
Job in search of
Industry Computer Software
Experience
no company  April 2014 - Present
Customer Engineering Services   February 2013 - April 2014
GEI  May 2002 - February 2013

Skills
Printers, Inkjet, Technical Training, Scanners, Field Service, Managed Print Services, Software Installation, Technical Support, Digital Imaging, Color Management, Hardware, Wide Format Printing, Troubleshooting, Digital Printing, HP, Print Management, Computer Hardware

Education
BCC
Electrical Engineering

Barbara Linder Barbara Linder Oklahoma City, Oklahoma Details
Barbara Linder's Customer Engineering Services Experience April 2011 - Present
Job
Industry Printing
Experience
Customer Engineering Services   April 2011 - Present
Fujicolor Processing  September 1996 - June 2009
ECKERD DRUG CO  September 1984 - September 1996
Fotomat Corporation  June 1980 - August 1984

Skills
Microsoft Office, Windows, Microsoft Word, Microsoft Excel, Training, Photoshop, Leadership, Process Improvement, Management, Project Management, Sales, Customer Service, Team Building, Team Leadership, Troubleshooting, Computer Hardware, Technical Support, Customer Satisfaction, Hardware, Software Documentation, Strategic Planning

Education
Mason City Community College   1978 — 1979
Business management and human resources, 4.0

Prairie State College   1974 — 1976
None, Industrial Electronics Technology/Technician, A

Valparaiso University   1971 — 1972
Education

David Lederer David Lederer Rochester, New York Details
David Lederer's Customer Engineering Services Experience September 2013 - September 2015
Job Student at St. John Fisher College
Industry
Experience
Customer Engineering Services   September 2013 - September 2015

Education
St. John Fisher College   2015 — 2017
Bachelor of Science (B.S.), Computer Science

University at Buffalo   2009 — 2013
Bachelor's degree, Psychology

Ana Izquierdo Ana Izquierdo Greater Denver Area Details
Ana Izquierdo's Customer Engineering Services Experience June 2014 - Present
Job IT Professional with over 10 years in Customer Service.
Industry Information Technology and Services
Experience
Customer Engineering Services   June 2014 - Present
Insight Global  September 2013 - January 2014
Dish Network  September 2012 - August 2013
Insight Global  June 2012 - September 2012
AAA Colorado  May 2011 - May 2012
AAA Colorado  August 2010 - May 2011

Skills
Troubleshooting, Networking, Windows 7, Customer Service, XP, Help Desk Support, Management, Software Installation, Active Directory, Outlook, System Administration, Microsoft Word, Customer Support, Operating Systems, Microsoft Excel, IT Operations, Network Administration, Computer Hardware, Call Centers, Windows, Security, Access, Customer Satisfaction, Webmaster Services, Teacher Mentoring, Early Childhood..., IT Solutions, Technical Support, Hardware, VPN, Information Security, Tier, Computer Security, Visio, Network Security, Windows Server, VMware, Windows Vista, Printers, Servers, Microsoft Exchange, Project Planning, Computer Repair, Databases, Network Design, Cabling, Vendor Management, Employee Training, Project Management, Documentation

Education
University of Phoenix-Southern Colorado Campus   2012 — 2014
Bachelors of Science, Information Security Systems

ITT Tech University   2009 — 2011
Associates, Computer Networking Systems

Eastern New Mexico University   2000 — 2004
None, Computer Application Systems

Roswell High School   1996 — 2000
Diploma, General Education

Taulbee Larry Taulbee Larry Santa Rosa Beach, Florida Details
Taulbee Larry's Customer Engineering Services Experience March 2010 - Present
Job District Manager at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   March 2010 - Present
Customer Engineering Services   May 2004 - March 2010

Skills
Customer Service, Strategic Selling, Digital Imaging, Product Development, Project Management, Account Management, Outlook, Technical Support, Microsoft Office, Troubleshooting, Team Building, Sales, Customer Satisfaction, Microsoft Excel, Hardware, Software Documentation, Computer Hardware, Call Centers, Printers, Color Management, Software Installation, Management, Computer Repair, Inventory Management, Field Service, Networking, Training, Windows 7, Hands-on Training, Technical Training, Windows

Education
University of Central Florida - College of Business Administration
Marketing

Jeff Slagle Jeff Slagle Greater Nashville Area Details
Jeff Slagle's Customer Engineering Services Experience March 2007 - Present
Job District Manager at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   March 2007 - Present
Customer Engineering Services   March 2007 - Present
Imagistics International  May 2001 - January 2007

Skills
CompTIA A+ Certification, Networking, Dell Computers, Printers, Thermal Printers, Photocopier, MCSE 2003, Windows, Customer Satisfaction, Digital Imaging, Technical Support, CompTIA A, Color Management, CompTIA A+, Call Centers, Customer Service, Software Installation, Computer Hardware, Hardware

Education
Middle Tennessee State University   1996 — 1998
Computer Science

Christopher Rennison Christopher Rennison Anderson, South Carolina Details
Christopher Rennison's Customer Engineering Services Experience May 2015 - Present
Job Customer Engineering Services 2014 and 2015 Service Excellence Award Winner
Industry Information Technology and Services
Experience
Customer Engineering Services   May 2015 - Present
Customer Engineering Services   June 2014 - May 2015
Customer Engineering Services   April 2006 - June 2014
Fujifilm USA  January 2002 - April 2006
Eckerd Drug  January 1996 - October 2001
Blue Ridge Community College  January 1997 - January 1998
Greenville Technical College  January 1991 - January 1998
Eckerd Drug  January 1992 - January 1996
Gaston College  January 1991 - January 1994
Eckerd Drug  January 1991 - January 1992

Skills
Digital Imaging, Troubleshooting, Digital Photography, Color Management, Printers, Photography, Technical Support, Customer Service, Software Installation, Computer Hardware, Image Editing, Hardware, Customer Satisfaction, Management, Software Documentation, XP, Field Service, Laptops, Computer Repair, Vendor Management, Electronics, Service Management, Technical Training, Windows 7, Microsoft Office, Digital Printing, Process Improvement, Training, Call Centers, Mac, Time Management, Team Building, Network Security, Windows, Customer Support, CompTIA A+ Certification, HP, Windows XP, Scanners, Technical Documentation, Networking, Technical Writing, Servers, Sales, Team Leadership, Leadership, Account Management, Inventory Management, Photoshop, Project Management

Education
Southern Illinois University, Carbondale   1985 — 2000
A.A.S Photographic, Production Technology

Chris Waroff Chris Waroff San Jose, California Details
Chris Waroff's Customer Engineering Services Experience October 2012 - April 2014
Job IT Professional
Industry Information Technology and Services
Experience
Konica Minolta Business Solutions U.S.A., Inc.   April 2014 - Present
Customer Engineering Services   October 2012 - April 2014
Fujitsu  March 2009 - September 2010

Skills
Microsoft Office, Microsoft Excel, Management, Windows, Linux, Linux System..., Shell Scripting, Microsoft Word, Research, PowerPoint, Leadership, Training, English, Process Improvement, Python, Networking, Laser Printers, Desktop Computers, Desktop Deployment

Education
Evergreen Valley College   2014 — 2014
None, Computer and Information Sciences and Support Services, B+

Mission College   2014 — 2014
None, Computer and Information Sciences and Support Services, B

San Francisco State University   2006 — 2012
Master's degree, Philosophy

Alan Isaacs Alan Isaacs Greater San Diego Area Details
Alan Isaacs's Customer Engineering Services Experience March 2004 - January 2005
Job Superior, Senior Level Electronics, PC & Electromechanical Technician
Industry Information Technology and Services
Experience
Walgreens  February 2005 - April 2013
Customer Engineering Services   March 2004 - January 2005
First Data Corporation  1989 - 2003

Skills
Electro-Mechanical..., Computer Hardware, Computer Repair, Bios, Digital Electronics, Maintenance & Repair, Troubleshooting, Hardware, Hardware Installation, Operating Systems, Software Installation, Laptops, Customer Service, Customer Relations, Customer Satisfaction, Teamwork, Technical Support, Inventory Control, Inventory Management, Time Management, Windows, Microsoft Office, TCP/IP, DHCP, Retail Store Equipment, Networking, VPN, Wireless Networking, Routers, Ethernet, Servers, Windows Server, Windows 7, Windows XP, Switches, Printers, Network Administration, System Administration, Leadership, Linux, Android, Mobile Devices, Windows 10, Active Directory

Education
Queens College
Liberal Arts, philosophy, communications

Suburban Technical School
Digital Computer Technology, Electronics, digital computer technology, A

Tyrus Jackson Tyrus Jackson Greater Atlanta Area Details
Tyrus Jackson's Customer Engineering Services Experience July 2014 - Present
Job VASR at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   July 2014 - Present
mBlox  February 2014 - April 2014
Dell/IBM   August 2013 - February 2014
SupportSpace, Ltd.   November 2011 - July 2013
Elgia, Inc.   October 2011 - November 2012

Skills
Technical Support, Windows 7, Salesforce.com, Computer Hardware, XP, Help Desk Support, Microsoft Office, Troubleshooting, Networking, Software Documentation, Access, Active Directory, Hardware, Laptops, Software Installation, Windows, Windows Server, Windows XP, Network Administration

Education
Herzing University-Atlanta   2015 — 2015

Ahmed Outlaw, MBA, A+ Ahmed Outlaw, MBA, A+ Montgomery, Alabama Area Details
Ahmed Outlaw, MBA, A+'s Customer Engineering Services Experience March 2011 - February 2015
Job Help Desk Administrator at the Centralized Alabama Recipient Eligibility System (CARES)
Industry Computer Hardware
Experience
Centralized Alabama Recipient Eligibility System (CARES)   February 2015 - Present
Customer Engineering Services   March 2011 - February 2015
Essintial Enterprise Solutions  July 2010 - April 2011
Kforce Technology Staffing  January 2007 - January 2011
National Support Services, North America  January 2010 - July 2010
Halifax Corporation  November 2006 - January 2010
Alabama State University  August 2003 - May 2006
Bishop State Community College  August 2001 - May 2003

Skills
Hardware, Microsoft Dynamics CRM, Troubleshooting, Servers, Computer Hardware, Software Installation, Windows, Laptops, Workstations, HP, Switches, Customer Service, TCP/IP, Network Administration, Dell Computers, Windows Server, Windows XP, XP, CompTIA A+, Project Planning, Firewalls, Shell Scripting, Penetration Testing, CompTIA A+ Certification, Perl, Contractors, Linux, Project Coordination, Business Intelligence, WiFi, Linux Firewalls, Bash, Online Research, SharePoint, Backtrack, Security Analysis, Carbon Footprinting, Concrete Testing, SQLite, Technical Support, Printers, Networking, Help Desk Support, Software Documentation, Routers, Windows 7, Training, Operating Systems, Process Improvement, Team Building

Education
Strayer University-Maryland   2008 — 2011
MBA, Business Adminstration

Alabama State University   2003 — 2006
BS, Computer Information Systems

Bishop State Community College   2001 — 2003
AAS, Computer Information Systems

Kurt Mockridge Kurt Mockridge Senatobia, Mississippi Details
Kurt Mockridge's Customer Engineering Services Experience May 2012 - April 2013
Job Field Service Lighting Technician at Mainstage Theatrical Supply
Industry Consumer Services
Experience
Mainstage Theatrical Supply  September 2014 - Present
Fedex  September 2013 - August 2014
Customer Engineering Services   May 2012 - April 2013
Datacom  October 2004 - June 2005
Alcatel-Lucent  November 2000 - July 2002

Skills
Customer Service, Electronics, Film Development, Photoshop, Printers, Offset Printing, Telecommunications..., Telecommunications, Equipment Repair, Technical Support, HP, Customer Satisfaction, Troubleshooting, Digital Imaging, Computer Hardware, Film Production, Hardware, Software Installation, Computer Repair, Laser Printers, Laptops, Windows XP

Education
ITT Technical Institute-Cordova   2009 — 2012
Associate of Applied Science, Computer Electronics Engineering Technology

ITT Technical Institute-Cordova   2009 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Electronics Engineering Technology

Benjie Smith Benjie Smith Clearwater, Florida Details
Benjie Smith's Customer Engineering Services Experience August 2014 - June 2015
Job EET
Industry Electrical/Electronic Manufacturing
Experience
Customer Engineering Services   August 2014 - June 2015
Tyco Simplex Grinnell  July 2014 - August 2014
General Dynamics Land Systems  February 2014 - April 2014
Enterprise Holdings  June 2013 - February 2014
Florida A&M University  May 2009 - May 2013
DTG Operations, Inc   September 2003 - April 2009

Skills
Customer Service, PowerPoint, Microsoft Office, Windows, Troubleshooting, Management, Access, Microsoft Excel, Matlab, Electronics, Microsoft Word, C++, C, AutoCAD, Electronics Design..., Soldering, Mastery with Design and..., Proficient with the use..., Signal Generators to...

Education
Florida A&M University   2009 — 2013
Bachelors Degree, Electronic Engineering Technology

Florida A&M University   2009 — 2013
Bachelor's Degree, Electrical, Electronic and Communications Engineering Technology/Technician

Edward Whitcomb Edward Whitcomb Forney, Texas Details
Edward Whitcomb's Customer Engineering Services Experience May 2005 - Present
Job Field Engineer at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   May 2005 - Present

Skills
Technical Support, Field Service, Digital Imaging, Troubleshooting, Printers, Hardware, Electronics, Laptops, Testing, Software Documentation, Windows 7, Software Installation, Computer Repair, Color Management, Windows, HP, Digital Printing, Technical Documentation, Computer Hardware, Technical Writing, Service Management, Hands-on Training, TCP/IP, Telecommunications, Servers, Electronics Repair, Hardware Support, Desktop Computers, Customer Satisfaction, Call Centers, Windows XP, Vendor Management

Education
Angelo State University
Bachelor's degree, Business Administration and Management, General

Marc Wollerman Marc Wollerman Greater Chicago Area Details
Marc Wollerman's Customer Engineering Services Experience August 2011 - Present
Job QST Manager at Customer Engineering Services
Industry Photography
Experience
Customer Engineering Services   August 2011 - Present
Noritsu America Corporation  April 2007 - September 2011
Noritsu America Corp.   July 2000 - April 2007
Eckerd  February 1997 - July 2000
Noritsu America Corporation  May 1993 - January 1997
Eckerd  June 1992 - May 1993

Skills
Photography, Microsoft Excel, Microsoft Word, Color Management, Customer Satisfaction, Customer Service, Digital Imaging, Electronics, Management, Microsoft Office, Program Management, Project Management, Retail, Team Building, Team Leadership, Technical Support, Call Centers, Telecommunications, Troubleshooting, Windows, Computer Hardware, Training, Time Management

Education
University of Wisconsin-Whitewater   2007 — 2010
MBA, Business Adminstration, 3.957 GPA

Southern Illinois University, Carbondale   1990 — 1992
B.S., Advanced Technical Studies, GPA 3.45

Southern Illinois University, Carbondale   1987 — 1990
A.A.S., Photographic Production Technology

Doug Croft Doug Croft West Palm Beach, Florida Area Details
Doug Croft's Customer Engineering Services Experience February 2011 - Present
Job Tech Support Rep
Industry Computer Hardware
Experience
Customer Engineering Services   February 2011 - Present
QualxServ/Revacomp/OneSource/Allstar   May 2006 - March 2009
IBM  May 1977 - May 2006

Skills
Microsoft Server 2008, Fuji Photolab

Education
Palm Beach Community College   1981 — 1984
AA, Engineering

Isaac Redman Isaac Redman Webster, Massachusetts Details
Isaac Redman's Customer Engineering Services Experience June 2013 - October 2013
Job Alumni Relations Intern at Nichols College
Industry Marketing and Advertising
Experience
Nichols College  January 2014 - Present
Nichols College  September 2013 - January 2014
Customer Engineering Services   June 2013 - October 2013
Lalonde Lawn Care   May 2013 - September 2013
Nichols College  August 2011 - May 2013
Lalonde Lawn Care   May 2012 - September 2012
Freshwater Stone & Brickwork   May 2011 - September 2011

Skills
Marketing, Creative Problem Solving, Writing, Public Speaking, Microsoft Office, Quickbooks, Time Management, Customer Service

Education
Nichols College   2010 — 2014
Bachelor of Science in Business Administration, Marketing, 3.94

Marc Sullivan Marc Sullivan Greater Chicago Area Details
Marc Sullivan's Customer Engineering Services Experience Field Support Representative Level 2Fujifilm2003 - 2007
Job Field Support Rep at Customer Engineering Services
Industry Photography
Experience
Customer Engineering Services   Field Support Representative Level 2Fujifilm2003 - 2007
Wolf Camera  1996 - 2001
Wolf Camera  1996 - 2001

Skills
Digital Imaging, Photography, Photoshop, Microsoft Office, Troubleshooting, Customer Service, Computer Hardware, Digital Photography, Technical Support, Adobe Creative Suite, Windows, Software Installation, Customer Satisfaction, Color Management, Software Documentation, Field Service, Printers, Electronics, Digital Printing, Hardware

Education
Columbia College Chicago   1997 — 1999

Emmanuel Bradley Emmanuel Bradley Rochester, New York Area Details
Emmanuel Bradley's Customer Engineering Services Experience November 2014 - Present
Job Database Administrator at Customer Engineering Services
Industry Consumer Services
Experience
Customer Engineering Services   November 2014 - Present
Customer Engineering Services   November 2014 - Present
Xerox  March 2007 - November 2014
Xerox  April 2004 - March 2007
Xerox  March 2003 - April 2004
Xerox  December 2002 - March 2003
Xerox  September 2000 - December 2002
USPS  1999 - 2000

Skills
Process Improvement, Business Analysis, Data Analysis, Visio, Project Management, Troubleshooting, Microsoft Office, Cross-functional Team..., Analysis, Microsoft Excel, Team Leadership, Business Process..., Forecasting, Six Sigma, SQL, Unix, Windows, VBA, PowerPoint, Microsoft SQL Server, Requirements Analysis, Program Management, Software Project..., Access, Quality Assurance, SDLC, Integration, Software Documentation

Education
University of Rochester - William E. Simon Graduate School of Business Administration   2004 — 2010
MBA, Operations Management and Supervision

Rochester Institute of Technology   1996 — 2003
Bachaelor, MIS

Monroe Community College   2000 — 2001
Associate, CIS

Eugene Maloney Eugene Maloney Greater New York City Area Details
Eugene Maloney's Customer Engineering Services Experience August 2004 - February 2005
Job Sr. Manager, Customer Service Operations at EMC
Industry Information Technology and Services
Experience
EMC  July 2013 - Present
EMC  June 2010 - Present
EMC Corporation  July 2007 - June 2010
EMC  February 2005 - July 2007
Customer Engineering Services   August 2004 - February 2005

Skills
Virtualization, Software Documentation, Product Management, Service Delivery, Business Analysis, Outsourcing, Team Building, Cloud Computing, Vendor Management, Storage, Customer Service, Team Leadership, Disaster Recovery, Enterprise Software, Management, Data Center

Education
Penn State University   2000 — 2004

Christopher M Kelly Christopher M Kelly Granger, Indiana Details
Christopher M Kelly's Customer Engineering Services Experience February 2011 - July 2011
Job Independent IT Professional
Industry Information Technology and Services
Experience
NCR Corporation  July 2012 - September 2013
Customer Engineering. Services  February 2011 - July 2011
ipcs wireless  February 2005 - May 2009
Skyenet   1999 - 2000

Skills
PC building, Printers, Laser Printers, Computer Repair, Help Desk Support, Desktop Deployment, Software Installation, Virus Removal, Operating Systems, Inventory Management, Inventory, Inventory Analysis, Inventory Accuracy, Active Directory, Computer Hardware, System Deployment, Technical Support, VMware, Wireless, Laptops, A Certified, Windows 7, Hardware, Wireless Networking, Windows XP, Dell Computers, Troubleshooting, Norton Ghost, Cabling, Antivirus, Blackberry, Servers, Network Administration, Routers, Network, Switches, Networking, HP, Cisco Technologies, POS, Windows, Customer Support, LAN-WAN, DHCP

Education
Holy Cross College   1995 — 1997
Associate of Arts, Liberal Arts

Holy Cross College   1995 — 1997
associate of arts, Liberal Arts and Sciences, General Studies and Humanities

Glenn Strathearn Glenn Strathearn Toronto, Canada Area Details
Glenn Strathearn's Customer Engineering Services Experience October 2014 - Present
Job National Sales Manager at Customer Engineering Services
Industry Banking
Experience
Customer Engineering Services   October 2014 - Present
Diebold  October 2006 - April 2014
DecisionOne Corporation  2003 - 2005
HP  2002 - 2004
SMTC Manufacturing Inc.   2000 - 2002
NULOGIX Technical Services, Div. IBM Canada   1994 - 2000
Fujitsu Services  1992 - 1994
PC Service Partners (PCSI) Div IBM Canada   1990 - 1992
MicroAge Toronto  1984 - 1990

Skills
New Business Development, Consultative Selling, Account Management, ITIL, Solution Selling, Contract Negotiation, Selling, Management, Direct Sales, CRM, Banking, Business Development, Operations Management, Integration, Sales, Strategic Planning, Business Process..., Professional Services, Sales Management, Vendor Management, Salesforce.com, Analysis, Negotiation, SaaS, Managed Services, Process Improvement, Team Building, Strategy, Cross-functional Team..., Change Management, Team Leadership, Strategic Partnerships, Outsourcing, Cloud Computing, Product Management, Sales Process

Education
Seneca College of Applied Arts and Technology   1983 — 1985
Business Administration and Management, General

Sir John A MacDonald CI

Alyssa Mangiola Alyssa Mangiola Rochester, New York Area Details
Alyssa Mangiola's Customer Engineering Services Experience August 2008 - Present
Job Technical Specialist at Customer Engineering Services
Industry Computer Software
Experience
Customer Engineering Services   August 2008 - Present
Fujifilm  August 2008 - Present

Skills
Troubleshooting, Process Improvement, Technical Support, Management, Software Documentation, Microsoft Office, Account Management, Team Building, Customer Service, Integration

Education
Rochester Institute of Technology   2004 — 2008
Bachelor of Science (B.S.), Management Information Systems and Services

Robert Shriver Robert Shriver Buffalo/Niagara, New York Area Details
Robert Shriver's Customer Engineering Services Experience October 2008 - Present
Job QSP tech at Customer Engineering Services
Industry Photography
Experience
Customer Engineering Services   October 2008 - Present

Skills
Digital Imaging, Printers, Technical Support, Computer Hardware, Laptops, Troubleshooting, Color Management, Photography, Field Service, Customer Service, Digital Photography, Digital Printing, Hardware, Software Installation, Computer Repair, New hire training, QSP training, Operations training

Education
Erie Community College
AAS, Telecommunications technology, 3.8

Walter Montet Walter Montet Greater Chicago Area Details
Walter Montet's Customer Engineering Services Experience August 2011 - May 2013
Job Technogym North America
Industry Health, Wellness and Fitness
Experience
Technogym North America   July 2013 - Present
Customer Engineering Services   August 2011 - May 2013
ACCO Brands  July 1997 - January 2009
General Binding Corp. (GBC)   1997 - 2009
NMA America (Nederlandse Machinefabriek Alkmaar)   February 1996 - June 1997

Skills
Management, Project Management, Inventory Management, Leadership, Customer Satisfaction, Technical Support, Troubleshooting, Customer Service, Sales Operations, Sales, Business Development, New Business Development, Budgets, Sales Management, Training, Team Building, Cross-functional Team..., Account Management, Process Improvement, Customer Retention, Manufacturing, Operations Management, Key Account Management, P&L Management, Vendor Management, Selling, Contract Negotiation, Direct Sales, B2B, Team Leadership, Product Management, Call Centers, Field Service, Salesforce.com, Cold Calling, Product Development, Solution Selling, Forecasting, Sales Process, Coaching, Team Management, Sales Presentations, Managed Print Services, Strategic Planning, CRM, Customer Experience

Education
Harper College   1989 — 1989
Completed Courses, PC Software

College of Lake County   1978 — 1979
Completed Courses, Business & Accounting

Control Data Institute   1971 — 1972
Bachelors, Science - Emphasis in Computer Technology

Michael DeWeese Michael DeWeese Concord, California Details
Michael DeWeese's Customer Engineering Services Experience October 2012 - Present
Job Field Service Technician at Customer Engineering Services
Industry Computer Hardware
Experience
Customer Engineering Services   October 2012 - Present
Sharp Bussiness Systems   November 2011 - Present
MikeDs Photography   January 1996 - Present
CVS/Pharmacy  April 2009 - November 2011
Longs Drugs  March 2006 - April 2009
Longs Drug Store  2006 - 2009
Noritsu America Corporation  April 2001 - March 2006
Ritz Camera Centers  June 1996 - June 2000

Skills
Process Improvement, Microsoft Excel, Mac, Training, Photoshop, Customer Service, Photography, Leadership, Microsoft Word, Retail, PowerPoint, Technical Support, Troubleshooting, Customer Satisfaction, Computer Hardware, Digital Photography, Digital Imaging, Networking, Team Leadership

Education
Diablo Valley College   1996 — 2000
Computer Systems Networking and Telecommunications

Pittsburg Sr. High School   1992 — 1996
diploma, Photography

John Yee John Yee San Francisco Bay Area Details
John Yee's Customer Engineering Services Experience April 2007 - Present
Job Technical Service Representative at Customer Engineering Services
Industry Photography
Experience
Customer Engineering Services   April 2007 - Present
Fuji Photo Film USA  October 2002 - March 2007
California Graphics   August 2000 - October 2001
JY Marketing Services   1990 - 2000

Skills
Digital Imaging, Color Management, Photography, Troubleshooting, Computer Hardware, Printers, Customer Service, Digital Photography, Microsoft Office, Technical Support, Photoshop, Hardware, Windows, Digital Printing, Process Improvement, Management, Field Service, Software Installation

Education
Golden Gate University   1990 — 1992
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

San Francisco State University   1986 — 1990
Bachelor of Science (B.S.), Marketing

Jr Topasna Jr Topasna San Francisco Bay Area Details
Jr Topasna's Customer Engineering Services Experience December 2011 - Present
Job Field Service Technician at Customer Engineering Services
Industry Mechanical or Industrial Engineering
Experience
Customer Engineering Services   December 2011 - Present
CareFusion  February 2010 - December 2011
Shutterfly  October 2000 - April 2009
California College of Podiatric Medicine   October 1999 - September 2000
Peet's Coffee & Tea   April 1995 - December 1998

Skills
Computer Hardware, Troubleshooting, Testing, Disaster Recovery, Electronics, Windows Server, Windows, Operating Systems, Microsoft Office, Microsoft Exchange, Software Installation, Hardware, Team Building, Customer Service, Customer Satisfaction, Technical Support, Active Directory, Printers, Software Documentation, VPN, Quality Assurance, XP, Outlook, Networking, Windows 7, Computer Repair, Microsoft Certified..., Servers, TCP/IP, Field Service, DNS, Windows XP, Linux

Education
Heald College   2001 — 2003
Associates, Applied Science

Rebecca Carlile Rebecca Carlile Greenville, South Carolina Area Details
Rebecca Carlile's Customer Engineering Services Experience Department ManagerWalmart.comOctober 2003 - October 2006
Job Technical Service Representitive at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   Department ManagerWalmart.comOctober 2003 - October 2006

Education
Colorado Technical University   2006 — 2009
Bachlors, Business

Erik Erling Erik Erling Indianapolis, Indiana Area Details
Erik Erling's Customer Engineering Services Experience March 2007 - Present
Job Technical Service Rep CES Fuji Film
Industry Information Technology and Services
Experience
Customer Engineering Services   March 2007 - Present
Xerox  October 2006 - March 2007
Ultraviolet   December 2004 - March 2007

Skills
Photography, Digital Printing, A+ Certified, Digital Media, Networking, Digital Photography, MCSA, MCP, Network + Certified, Video Editing, Hardware, Windows 7

Education
TechSkills-Indianapolis   2002 — 2004
MCSA, Computer Science

Indiana University-Purdue University at Indianapolis   2000 — 2002
Photography

Jaycen Burmeister Jaycen Burmeister Rockford, Illinois Area Details
Jaycen Burmeister's Customer Engineering Services Experience March 2007 - Present
Job Field Service Technician II
Industry Machinery
Experience
Customer Engineering Services   March 2007 - Present
FujiFilm U.S.A   June 2002 - March 2007
Motorola  January 1995 - June 2002

Skills
Troubleshooting, Technical Support, Computer Hardware, Printers, Field Service, Software Documentation, Hardware, Laptops, Computer Repair, XP, Laser Printers, Software Installation, Windows 7, Outstanding time..., Operating Systems, Project Management, HP, Team Management, Servers

Education
Rock Valley College

Glenn Burns Glenn Burns Washington D.C. Metro Area Details
Glenn Burns's Customer Engineering Services Experience August 2009 - Present
Job Vice President Human Resources at Customer Engineering Services
Industry Computer Hardware
Experience
Customer Engineering Services   August 2009 - Present

Skills
Personnel Management, Performance Management, Professional Mentoring, Call Centers, Training, Organizational Behavior, Human Resources, Service Delivery, Customer Service, Printers, Field Service, Team Building, Employee Engagement, Team Leadership, Employee Relations

Education
American University   1993 — 1997
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

SHRM
HR Certification, Human Resources Management/Personnel Administration, General, SPHR

USA Interactive Company
Certificate, Call Center Management

D. Matthew Dair D. Matthew Dair Lynchburg, Virginia Area Details
D. Matthew Dair's Customer Engineering Services Experience September 2013 - Present
Job Performance Analyst at Customer Engineering Services Services
Industry Information Services
Experience
Customer Engineering Services   September 2013 - Present
Customer Engineering Services   April 2007 - September 2013
Customer Engineering Services   March 2007 - September 2013
Fujifilm  November 1998 - March 2007
Photo USA   August 1989 - October 1998
Hampton Hobby House   1982 - 1989

Skills
Tableau, Data Analysis, Visual Analytics, Project Management, Problem Solving, Field Service, Software Documentation, Account Management, Testing, Business Intelligence, Databases, Customer Management, Call Centers, Customer Relations, Technical Writers, Digital Imaging, Printers, Troubleshooting, Customer Service, Technical Support, Computer Hardware, Color Management, Photography, Digital Photography, Hardware, Digital Printing, Customer Satisfaction, Software Installation, Process Improvement, Technical Training, Windows, Computer Repair, Operating Systems, Laptops, Electronics, Hands-on Training, Wide Format Printing, XP, Black & White, Retail, Operations Management, Store Opening, District Management, Reporting & Analysis, Analog Photography, Store Operations, Multi-Unit Operations, Film, Writing, Film Processing

Education
Christopher Newport University   1984 — 1989
Political Science/Pre Law

Rod Yeaman Rod Yeaman Greater Los Angeles Area Details
Rod Yeaman's Customer Engineering Services Experience February 2005 - Present
Job Director Special Projects & Quality Support Programs
Industry Information Technology and Services
Experience
Customer Engineering Services   February 2005 - Present

Skills
Vendor Management, Troubleshooting, Project Planning, Project Management, Management, Process Improvement, Service Delivery, Testing, Hardware, Team Leadership, Requirements Analysis, Program Management, Technical Support, Service Management, Account Management, Customer Service, Project Coordination, Digital Imaging, Software Project..., Software Documentation, Business Analysis, Team Building, Quality Assurance, Technical Documentation, Change Management

Education
California State University-Northridge   1968 — 1970
Bachelor of Arts (B.A.), Economics

Alexis Beltran Alexis Beltran Rochester, New York Area Details
Alexis Beltran's Customer Engineering Services Experience February 2012 - Present
Job Technical Support Rep at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   February 2012 - Present
Comforce contract to Xerox   March 2008 - Present
Carestream Health  November 2007 - March 2008
Comforce contract to Xerox   July 2006 - November 2007
Comforce contract to Eastman Kodak   August 2005 - July 2006

Skills
Software Quality..., Testing, OS X, Wireless, Technical Support, Windows Server, Performance Testing, Networking, Printers, Unix, TCP/IP, Troubleshooting, Windows XP, Windows

Education
Monroe Community College   1995 — 1997
Associates, Liberal Arts ans Sciences

John Marshall High School   1990 — 1992

Cheryl Rasmussen Cheryl Rasmussen Stratford, Connecticut Details
Cheryl Rasmussen's Customer Engineering Services Experience October 2011 - Present
Job HR Partner
Industry Human Resources
Experience
Customer Engineering Services   October 2011 - Present
IBM Corporation  April 2003 - August 2011
IBM Corporation  July 1995 - April 2003
IBM Corporation  September 1991 - July 1995

Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Access, Team Leadership, PowerPoint, Performance Management, Human Resources, Project Management, Program Management, Quality Assurance, Troubleshooting, Project Planning, Recruiting, Windows, Management, Vendor Management, Process Improvement, Software Documentation, Call Centers, Team Building, Training, Coaching, Change Management, Leadership

Education
Duke University   2011 — 2011
HR Management

Fairfield University   1982 — 1982
Finance

Connecticut Business Institute   1980 — 1982
Executive Secretarial Program

Bill Huckaby Bill Huckaby Greater Boston Area Details
Bill Huckaby's Customer Engineering Services Experience ManagerIBM1974 - 2004
Job VP Technical Support at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   ManagerIBM1974 - 2004

Skills
Troubleshooting, Technical Support, Printers, Vendor Management, Process Improvement, Customer Satisfaction, Customer Service, Digital Imaging, Team Building, Windows, Management, Project Management

Education
Central Connecticut State University   1978 — 1981
BS Industrial Technology

Dale Kwarta Dale Kwarta Greater Chicago Area Details
Dale Kwarta's Customer Engineering Services Experience December 2012 - September 2013
Job Techical Support at Northlight Color
Industry Computer Hardware
Experience
Northlight Color   March 2014 - Present
Customer Engineering Services   December 2012 - September 2013
GEI CalGraph   May 2007 - December 2012
Technical Imaging Services   1992 - 2007
Matra Transit   June 1990 - October 1992

Skills
Inkjet, Scanners, HP, Printers, Software Installation, Troubleshooting, Wide Format Printing, Digital Printing, Digital Imaging, Technical Support, Color Management, Managed Print Services, Computer Hardware, Field Service, Switches, Graphics, Customer Satisfaction, Photocopier

Education
College of DuPage
AAS, Electronic Technolgy - Minor in Computer Science

Northern Illinois University
BS - College of Industry and Technology, Electronic Technology

Donovan Gee Donovan Gee Greater Milwaukee Area Details
Donovan Gee's Customer Engineering Services Experience April 2007 - Present
Job Technical Support Rep II at Customer Engineering Services
Industry Computer Hardware
Experience
Customer Engineering Services   April 2007 - Present
Fujifilm  November 2002 - March 2007
Kodak Service and Support(Qualex)   September 1997 - November 2002
ITT Technical Institute  June 1995 - July 1997
United States Marine Corps  March 1990 - April 1994

Skills
Computer Hardware, Troubleshooting, Hardware, Technical Support, Laptops, XP, Windows 7, Windows, Computer Repair, Servers, Active Directory, Operating Systems, Software Installation, Printers, Windows Server, HP, TCP/IP, Network Administration, Software Documentation, Routers, Norton Ghost, Dell Computers, Wireless Networking, DHCP, Inkjet, LAN-WAN, Electronics, Remote Desktop, Testing, Workstations, Windows Vista, Firewalls, Maintenance, Field Service, Networking

Education
ITT Technical Institute-Greenfield   1995 — 1997
Associate of Science (A.S.), Electrical and Electronics Engineering

David Tripp David Tripp Lexington, South Carolina Details
David Tripp's Customer Engineering Services Experience April 2007 - Present
Job Technical Specialist at Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   April 2007 - Present
Fujifilm  September 1995 - March 2007

Skills
Digital Imaging, Printers, Hands-on Training, Training, Troubleshooting, Software Installation, Microsoft Office, Computer Hardware, Windows, Technical Documentation, Software Documentation, Field Service, Color Management, Technical Support, Team Leadership, Customer Service, Hardware, Digital Printing, Process Improvement, Service Delivery, Customer Satisfaction, Electronics, Digital Photography, Windows 7, Testing, Photoshop, Computer Repair, Vendor Management, Team Building, Service Management, Product Management, Project Management, Networking, Servers, Technical Training, Photography

Education
Temple University

Stephen Frankenberger Stephen Frankenberger Greater Atlanta Area Details
Stephen Frankenberger's Customer Engineering Services Experience
Job
Industry Information Technology and Services
Experience
Customer Engineering Services  

Skills
Windows, Troubleshooting, Customer Service, Printers, Computer Hardware, Technical Support, Outlook, Microsoft Office, Photoshop, Software Installation, Microsoft Word, Hardware, XP, Customer Satisfaction, Software Documentation, Laptops, Windows 7, Access

Education
USN School of Photography   1981 — 1981

Pensacola Junior College   1978 — 1980

Johnny Ta Johnny Ta Tallahassee, Florida Area Details
Johnny Ta's Customer Engineering Services Experience March 2008 - Present
Job Technical Service Representative at Customer Engineering Services
Industry Computer Hardware
Experience
Customer Engineering Services   March 2008 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, Computer Hardware, Software Installation, Hardware Installation, Computer Repair, Field Service, Soldering, Troubleshooting, Computer Hardware..., Close Attention to..., Travel

Education
Remington College-Mobile Campus   1998 — 2000
Associate's degree, Electronics Engineering

University of South Alabama   1995 — 1997

Middle through High School

Ray Pastrana Ray Pastrana Greater New York City Area Details
Ray Pastrana's Customer Engineering Services Experience January 2012 - Present
Job Customer Engineering Services
Industry Information Technology and Services
Experience
Customer Engineering Services   January 2012 - Present
IBM  June 1979 - May 2007

Skills
Microsoft Excel, Technical Support, Troubleshooting, Windows, Computer Hardware, Windows 7, Windows XP, Microsoft Office, Hardware, Customer Service, Software Documentation

Education
Fordham University   2015 — 2019

Mark Wahlgren Mark Wahlgren Methuen, Massachusetts Details
Mark Wahlgren's Customer Engineering Services Experience April 2007 - Present
Job Technical Service Representative at Customer Engineering Services
Industry Computer Hardware
Experience
Customer Engineering Services   April 2007 - Present
FujiFilm USA  March 2002 - April 2007
Noritsu America Corporation  February 1997 - March 2002

Skills
Computer Hardware, Printers, Customer Service, Troubleshooting, Field Service, Software Installation, Technical Support, Product Management, Digital Imaging, Computer Repair, Management, Electronics, Software Documentation, Technical Training, Inkjet, Windows 7, Technical Documentation, Color Management, TCP/IP, Windows, Customer Satisfaction, Testing, Hardware

Education
Gordon College   1990 — 1992
Bachelor's Degree, Business Administration and Management, General

Steven L. Bennett Steven L. Bennett Saint Petersburg, Florida Details
Steven L. Bennett's Customer Engineering Services Experience June 2008 - November 2008
Job Real Estate Administrative Assistant at Mary 'K' Catok Charles Rutenberg Realty
Industry Real Estate
Experience
Mary 'K' Catok Charles Rutenberg Realty   April 2014 - Present
WM Imaging Solutions   September 2009 - Present
Customer Engineering Services   June 2008 - November 2008
ESI-Virginia Beach, VA   February 2000 - September 2005
RECON Micrographics   May 1995 - October 1997
Xerographics Copier Systems   May 1980 - September 1995

Skills
Office machine..., Strategic Use Of..., Time Management, Accounts Receivable, Military Logistics, Inventory Management, Communication Skills, Dependable Team Player, Inventory Accuracy, Bilingual Proficiency, Flexible Schedule, Highly Reliable, DoD Top Secret Clearance, Adaptable to Changes, Building Customer..., Employee Loyalty, Personal Integrity

Education
Chowan University   1971 — 1973
Associate of Science (A.S.), Physical Sciences, 3.2

Nicolas Willick Nicolas Willick Rocklin, California Details
Nicolas Willick's Customer Engineering Services Experience June 2004 - Present
Job Technical Services Representative at CES
Industry Information Technology and Services
Experience
Customer Engineering Services   June 2004 - Present
Longs Drugs  May 1999 - June 2004

Skills
Computer Hardware, Business Analysis, Service Delivery, Windows 7, CRM, Vendor Management, Active Directory, Troubleshooting, Technical Support, Software Documentation, IT Service Management, Call Centers

Education
California State University-Sacramento   1993 — 1995
Business Administration and Management, General

Sierra College   1990 — 1993
Associate of Arts (AA), Business Administration and Management, General

Albert Turcios Albert Turcios Greater New Orleans Area Details
Albert Turcios's Customer Engineering Services Experience March 2004 - Present
Job TSR at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   March 2004 - Present

Skills
Laser Printers, Digital Imaging, Color Management, Technical Support, Computer Hardware, Troubleshooting, Printers, Customer Service, Hardware, Windows, Software Installation, Customer Satisfaction, Digital Printing, Software Documentation, xerographic copiers, mail sealers

Education
Delgado Community College
Associate’s Degree

David Jentgen David Jentgen Malvern, Ohio Details
David Jentgen's Customer Engineering Services Experience June 2005 - Present
Job Technical Services Rep at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   June 2005 - Present

Skills
Customer Service, Troubleshooting, Process Improvement, Color Management, Digital Printing, Technical Support, Computer Hardware, Printers, Photography, Photoshop

Education
Stark State College of Technology
Associate's degree, Business Administration and Management, General

Cris Miner Cris Miner Caldwell, Idaho Details
Cris Miner's Customer Engineering Services Experience March 2007 - June 2013
Job Customer Service Engineer at Xerox
Industry Printing
Experience
Boise Office Equipment  January 2015 - Present
Xerox  February 2014 - Present
Customer Engineering Services   March 2007 - June 2013
FUJIFILM Holdings America Corporation  August 1998 - March 2007
Ritz Camera & Image  July 1988 - July 1998

Skills
Technical Support, Digital Imaging, Troubleshooting, Printers, Digital Printing, Color Management, Training, Software Installation, Wide Format Printing, Field Service, Hardware, Computer Repair, Customer Service, Computer Hardware, Laptops

Education
Santa Ana College   1976 — 1979
Law Enforcement/Juvenille Probation, Buisness, Phys. Ed.

Villa Park High   1974 — 1975

Tallmadge High   1972 — 1974

Jason Whitworth Jason Whitworth Louisville, Kentucky Details
Jason Whitworth's Customer Engineering Services Experience November 2011 - September 2013
Job PC/Technical Support Technician at US Army Corps of Engineers
Industry Military
Experience
US Army Corps of Engineers  September 2013 - Present
Customer Engineering Services   November 2011 - September 2013
Laser Technologies  May 2005 - September 2010

Skills
ITIL, CompTIA Network+, CompTIA A+ Certification, Windows 7, HDI Support Center...

Education
Sullivan University   2010 — 2014
Associate of Science (AS), Computer Science

RETS Institute of technology   2001 — 2002
Diploma, Electronic Specialist

Bill Milligan Bill Milligan Mesquite, Texas Details
Bill Milligan's Customer Engineering Services Experience 2008 - 2012
Job Field Service Engineer /// Photo, Inkjet
Industry Photography
Experience
BWC Imaging   July 2014 - Present
Customer Engineering Services   2008 - 2012
FUJIFILM Holdings America Corporation  January 1987 - March 2008

Skills
Field Service, Printers, Troubleshooting, Digital Imaging, Technical Support, Inkjet, Color Management, Computer Hardware, Service Management, Electronics, Hardware, Digital Printing, Software Installation, Customer Satisfaction, Computer Repair, Customer Service, Account Management, Process Improvement, Team Leadership, Team Building, Management

Education
Eastfield College   1989 — 1990
Industrial Electronics Technology/Technician

Robert Shriver Robert Shriver Springville, New York Details
Robert Shriver's Customer Engineering Services Experience
Job QST at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services  

Skills
Digital Printing, Color Management, Printers, Field Service, Offset Printing, Print Management, Scanners, Variable Data Printing, Wide Format Printing, Troubleshooting, Digital Imaging, Technical Support, Training, Customer Satisfaction, Computer Hardware, Software Installation

Education
Erie Community College
Associate of Science (A.S.), Telecommunications Technology/Technician

Jeff Orsburn Jeff Orsburn Rochester, New York Area Details
Jeff Orsburn's Customer Engineering Services Experience October 2008 - April 2013
Job Information Technology Specialist
Industry Information Technology and Services
Experience
Sutherland Global Services  March 2015 - Present
Randstad Technologies US  December 2014 - March 2015
Canandaigua National Bank & Trust  March 2014 - May 2014
IV4, Inc.   October 2013 - February 2014
Customer Engineering Services   October 2008 - April 2013
Eastman Kodak Company  March 2000 - May 2008

Skills
Microsoft Office, Customer Service, Microsoft Excel, Troubleshooting, Strategic Planning, Software Documentation, Hardware, Process Improvement, Information Technology

Education
Andrews University   1995 — 1998
Bachelor's Degree, Photography

Fairport High School   1991 — 1994
High School

James Pledger James Pledger North Richland Hills, Texas Details
James Pledger's Customer Engineering Services Experience October 2012 - Present
Job Telephone Service Representative at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   October 2012 - Present

Education
Northeastern State University

Philip Decker Philip Decker Greater New York City Area Details
Philip Decker's Customer Engineering Services Experience January 2009 - Present
Job Director of Legal Affairs at Customer Engineering Services
Industry Research
Experience
Customer Engineering Services   January 2009 - Present
State of New Jersey  September 2007 - September 2008
Thomson Reuters  April 2002 - April 2004

Skills
Strategic Planning, Analysis, Account Management, Legal Writing, Strategy, Corporate Law, Project Management, Policy, Business Development, Corporate Governance

Education
Seton Hall University School of Law   2004 — 2007
Juris Doctorate, Law

University of Maryland College Park   1997 — 2001
Bachelor of Arts (B.A.), Economics

James Pledger James Pledger North Richland Hills, Texas Details
James Pledger's Customer Engineering Services Experience October 2012 - Present
Job Phone Service Representative at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   October 2012 - Present
Juxtaposition Sound & Vision   March 2006 - Present
Portrait Innovations  October 2008 - October 2012
eSports Partners  June 2008 - October 2008
Spirit Accessories   February 2008 - July 2008

Skills
Photoshop, Photography, Illustrator, Dreamweaver, InDesign, Flash

Education
Northeastern State University   2004 — 2007
Bachelor's degree, Design and Visual Communications, General

Darrell Burchfield Darrell Burchfield Grapevine, Texas Details
Darrell Burchfield's Customer Engineering Services Experience November 2010 - April 2014
Job Director Managed Print Services at American Reprographics Corporation
Industry Printing
Experience
American Reprographics Corporation  April 2015 - Present
Denitech Corporation  September 2014 - April 2015
Customer Engineering Services   November 2010 - April 2014

Skills
Account Management, Team Building, Customer Service, Customer Satisfaction, Technical Support, Software Installation

Education
University of Wisconsin-Eau Claire   1985 — 1988
Technical Instructor Certification

Louisiana State University   1973 — 1975
Associate's Degree, Electronics

Dionicio(Danny) Foronda Dionicio(Danny) Foronda Montclair, California Details
Dionicio(Danny) Foronda's Customer Engineering Services Experience Technical Service RepresentativeNoritsu America CorporationApril 1997 - October 2013
Job Technical Service Representative at Customer Engineering Services
Industry Printing
Experience
Customer Engineering Services   Technical Service RepresentativeNoritsu America CorporationApril 1997 - October 2013

Skills
Customer Service, Troubleshooting

Education
Penn Foster Career School   2013 — 2014
Gunsmith Certificate, Gunsmithing/Gunsmith, A