Dignity Memorial Funeral Homes
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Dignity Memorial Funeral Homes Employees
Trust 100 September 2014 - Present
Dignity Memorial Funeral Homes April 2007 - September 2014
Skills
Sales Management, Management, Sales, New Business Development, Strategic Planning, Training, Budgets, Leadership, Business Development, Cold Calling, Direct Sales, Public Relations, Marketing Strategy, Sales Operations, Sales Process, Team Leadership, Event Planning, Marketing, Business Planning
Education
The University of Texas at Arlington 1983 — 1987
Bachelor of Business Administration (B.B.A.), Marketing
Still Standing August 2009 - Present
Dignity Memorial Funeral Homes September 2013 - November 2013
Skills
Work Very Well with..., People-oriented, Helping Clients Succeed, Client Counseling, Client Liaison, Exceptional Listener, Empathetic, Identifying Resources, Long-term Care, Job Coaching, Time Management, Motivational Speaking, Leadership, Healthcare, Customer Service, Public Speaking
Education
University of Phoenix
Associate's degree, Business Administration and Management, General
University of Phoenix
Bachelor's degree, Human Services, General
Pop-A-Lock February 2011 - Present
Dignity Memorial Funeral Homes September 2008 - November 2010
ChaseCom December 2005 - May 2007
Cardtronics September 2000 - October 2005
Skills
Customer Service..., Sales Management, Social Media Marketing, Marketing Strategy, Marketing Management, Sales Operations, Call Center..., Life Insurance, Route Development, Human Resources, Microsoft Office, National Accounts, Sales Leadership..., Selling
Education
San Jacinto College 2000 — 2007
Associate of Arts (AA), Social Psychology
GTE MSE Multi-Subscriber Transmissions School 1996 — 1999
Technical Certification, Cellular Communications and Repair
Dignity Memorial Funeral Homes March 1995 - Present
Education
Graduate of Cleveland State University
University of Dayton
Dignity Memorial Funeral Homes July 2013 - Present
Pump It Up March 2012 - June 2013
McWane Science Center June 2002 - August 2011
Childcare Resources May 2001 - August 2002
Regions Financial Corporation August 2000 - July 2001
Skills
Non-profits, Event Planning, Volunteer Management, Volunteering, Event Management, Museums, Fundraising, Special Events..., Childcare, Department Budget..., Customer Service, Social Media Marketing, Email Marketing, Office Management, Birthday Parties, Corporate Sales..., Retail, Corporate Events, Front Line Management, Nonprofits, Social Media, Newsletters, Press Releases, Marketing, Public Relations, Blogging, Sales, Leadership
Education
University of Alabama at Birmingham 1998 — 2001
Bachelor of Arts (BA)
Auburn University 1995 — 1998
Dignity Memorial Funeral Homes October 2014 - Present
Dignity Memorials October 2014 - Present
Skills
Microsoft Office, Sales, Management, Public Speaking, Strategic Planning, Team Building, Microsoft Excel, Marketing, Leadership, Community Outreach, Community Organizing, Community Service, Customer Service, Event Planning, Coaching, Social Networking, Fundraising, Team Leadership, Training, Leadership Development, Program Management, Nonprofits, New Business Development, Marketing Strategy, Public Relations, Event Management, Microsoft Word, Budgets, PowerPoint, Social Media, Time Management, Account Management
Education
University of Phoenix
Service Corporation International August 2013 - Present
Dignity Memorial Funeral Homes February 2012 - September 2013
So Hot Studios June 2005 - October 2010
Cordiners Windows Ltd. April 2001 - June 2005
Skills
Sales, Team Leadership, Teamwork, Team Building, Customer Satisfaction, Account Management, Outlook, Access, Customer Service, Inventory Management, Management, Microsoft Excel, Microsoft Office, Time Management, Microsoft Word, PowerPoint, Team Management, Social Networking, Training, Marketing, Purchasing, Troubleshooting, Data Analysis, Administration, Photoshop, Strategic Planning, Data Entry, Project Management, E-commerce, Web Design, Database Design &..., Hardware Management, Website design, E Commerce, Microsoft Access, Salesforce Training, Salesforce.com...
Education
University of Ulster 1989 — 1993
Bachelor of Science (B.S.), Computer Programming, Specific Applications
St. Columbanus High School 1981 — 1989
Farmers Insurance, District 29-67 May 2015 - Present
Forest Lawn Memorial Parks and Mortuaries January 2013 - October 2013
Dignity Memorial Funeral Homes February 2012 - December 2012
Avon Products May 2010 - February 2012
Freeway Insurance August 2009 - April 2010
Immediate Insurance Services February 2006 - April 2009
Countrywide Insurance July 2007 - December 2008
Nationwide Insurance October 1999 - February 2006
MexiPass International Insurance Services, LLC. April 1992 - September 1999
Skills
Leadership, Training, Sales, Marketing, Management, Sales Operations, Marketing Strategy, Recruiting, Direct Sales, Team Building, New Business Development, Start-ups, Lead Generation, Sales Management, Customer Service, Coaching, Account Management, Strategic Planning, Microsoft Office
Education
Universidad de Lima / University of Lima 1978 — 1983
BS, Business Administration
Dignity Memorial Funeral Homes October 2013 - Present
g5 design & print management September 2002 - October 2013
CCS Fitness, Reebok January 1998 - January 2000
Education
University of Northern Colorado 1983 — 1987
Bachelor's Degree, Sports Medicine
Laurel Land Funeral Home and Cemetery February 2014 - Present
SCI/ Moore Memorial Gardens October 2011 - Present
TruGreen LandCare October 2010 - October 2011
ValleyCrest Landscape Maintenance August 2006 - September 2010
SCI/ Cemcare April 2002 - August 2006
Dignity Memorial Funeral Homes April 2000 - April 2002
Golf Business May 1989 - April 2000
Skills
Cemetery Maintenance..., Landscape Management, Team Building, Coordination, Organization, Leadership, Landscape sales, Training
Education
Texas A&M University 1984 — 1989
Bachelor of Applied Science (BASc), Range Science and Management plus Agronomy
Dignity Memorial Funeral Homes January 2015 - Present
Bridgestone June 2014 - December 2014
University of Houston May 2014 - December 2014
The French Connection January 2011 - January 2012
Wetmore Smokehouse June 2009 - November 2010
Fulbright & Jaworski May 2008 - July 2008
Skills
Customer Service, PowerPoint, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Editing, Creative Writing, Proofreading, Critical Thinking, Research, Facebook, Social Media, Sales, Public Speaking, Teamwork
Education
University of Houston 2012 — 2014
B.A. English, Professional Selling, Business Fundamentals
Trinity University
BS, Business Administration: Management
Dignity Memorial Funeral Homes January 2012 - Present
State Farm 2002 - 2005
Puget Sound Bank February 1990 - August 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Seattle Central Community College
Bachelor of Science (BSc), Communication and Media Studies
Washington State University
Communication Sciences and Disorders, General
Youth Enrichment Services January 2013 - Present
Dignity Memorial Funeral Homes January 2012 - Present
Town of Islip - Department of Human Services January 2012 - March 2013
Suffolk County Government - Public Access January 2009 - November 2009
Skills
Community Outreach, Fundraising, Nonprofits, Volunteer Management, Community Development, Public Speaking, Policy Analysis, Public Policy, Political Campaigns
Education
Saint John's University 2011 — 2013
Bachelor of Arts (B.A.), Political Science, History, 3.52
Suffolk County Community College 2008 — 2010
Associate of Arts (A.A.), Political Science, 3.8
West Islip Senior High School
Dignity Memorial Funeral Homes September 2013 - Present
Palm Mortuaries and Cemeteries September 2013 - Present
Palm Eastern Mortuary 2011 - 2013
Palm Mortuaries and Cemeteries 2005 - 2011
Connley Brothers Funeral Home 2001 - 2005
Skills
Customer Satisfaction, Marketing, Coaching, Customer Service, Sales, Strategic Planning, Management, Sales Management, Team Building, Event Planning, Training, Microsoft Office, Event Management, Public Speaking, Leadership
Education
University of Kentucky 1995 — 1999
Bachelor's Degree, Political Science/Philosophy
Scott High School 1991 — 1995
Dignity Memorial Funeral Homes August 2015 - Present
Garlic Media Group March 2015 - Present
SuperMedia LLC February 2011 - March 2015
SuperMedia LLC July 2010 - February 2011
BB Wireless, Inc June 2009 - July 2010
Datalink Communications August 2008 - June 2009
Skills
SEM, Social Media Marketing, Lead Generation, Sales, Social Media, Salesforce.com, Marketing, Marketing Strategy, Online Advertising, Advertising, Cold Calling, Advertising Sales, Management, Customer Service, Account Management, Social Networking, Digital Marketing, Google Adwords, Local Search
Education
University of Colorado Boulder
B.A., Communication
Dignity Memorial Funeral Homes October 2011 - Present
SCI October 2011 - Present
SCI 2011 - 2013
Skills
Sales, Sales Management, Cold Calling, Direct Sales, Account Management, Sales Process, New Business Development, Team Building, Customer Satisfaction, Sales Operations, Customer Service, Sales Presentations, Selling, Outside Sales, Marketing, Negotiation, Coaching, Customer Retention, Marketing Strategy, Selling Skills, Solution Selling, Retail, Merchandising, Trade Shows, Building Relationships, Market Planning, Team Leadership, Business Planning, Small Business, Inventory Management, Leadership, Key Account Management, Training, Lead Generation, Pricing, Recruiting, Business Development, Product Marketing, Contract Negotiation, CRM, Time Management, B2B
Education
University of North Alabama 1990 — 1994
Bacelors Degree in Marketing, Marketing/Marketing Management, General
Dolce Vita Events February 2015 - Present
Details Details Event Planning September 2014 - Present
Moonlight and Val Stefani Bridal June 2014 - Present
University of California, Irvine Extension March 2014 - Present
Dignity Memorial Funeral Homes 2013 - 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Research, Public Speaking, Social Media, Windows
Education
University of California, Irvine 2011 — 2015
Dignity Memorial Funeral Homes November 1994 - Present
Skills
Sales Management, Sales, Management, People Skills, time, Outcome focused, Self-driven, Time Management
Education
The University of British Columbia / UBC 1987 — 1991
Bachelor's degree, Physical Education Teaching and Coaching
Sparkman Hillcrest Funeral Home and Memorial Park November 2012 - Present
Cheryl Devoto 2005 - Present
Dignity Memorial Funeral Homes May 2012 - October 2012
California Coast University November 2010 - June 2011
Skills
Fine Art, Watercolor, Painting, Art, Teaching, Microsoft Word, Visual Arts, Photography, Family Services, Fundraising, Time Management, Strategic Planning, Leadership, PowerPoint, Microsoft Excel, Adoption, Event Planning, Acrylic
Education
Stephen F. Austin State University 1979 — 1983
Deaf Education
North Garland High School 1975 — 1979
High School, Honor Graduate
Service Corporation International March 2011 - Present
Dignity Memorial Funeral Homes March 2011 - Present
Carriage Services July 2008 - March 2011
Service Corporation International January 1998 - July 2008
The El Camino Group January 1994 - December 1998
Oakdale Memorial Park and Mortuary 1980 - 1994
Skills
Training & Development, Strategic Leadership, Sales Recruitment, Sales Management, Team Building, New Business Development, Coaching, Strategic Planning, Marketing Strategy, Customer Service, Public Speaking, Sales, Direct Sales, Cold Calling, Sales Presentations, Account Management, Marketing, Leadership Development, Recruiting, Employee Training, Marketing Communications, Sales Operations, Selling, Training, Business Development, Selling Skills, Event Management, Leadership, Small Business, Management, Business Strategy, Strategy, Team Leadership, B2B, Sales Process, Customer Satisfaction, Negotiation, Business Planning, Customer Retention, Retail, Social Networking, Budgets, Advertising, Contract Negotiation, Event Planning, Lead Generation, Public Relations, Social Media Marketing, Entrepreneurship, Operations Management
Education
San Diego State University-California State University 1983 — 1988
Business Administration, Marketing/Finance
Glendora High School 1980 — 1983
Graduate, High School/Secondary Diplomas and Certificates
National Cremation Society March 2014 - Present
Dignity Memorial Funeral Homes July 2006 - Present
Three Rivers Park District 1998 - Present
David Lee Funeral Home December 2004 - June 2006
Skills
Leadership, Community Outreach, Event Planning, Public Speaking, Nonprofits, Customer Service, Fundraising
Education
University of Minnesota-Twin Cities 2004 — 2006
Bachelor of Science, Mortuary Science
Winona State University 2001 — 2004
Central Payment May 2015 - Present
Dignity Memorial Funeral Homes November 2012 - January 2015
Skills
Apartments, Property Management, Customer Service, Residential Homes, Selling, Real Estate, Fair Housing, Contract Negotiation, Rentals, Sales, New Business Development, Leadership, Management, Sales Management, Negotiation
Education
University of Central Oklahoma 1999 — 2007
Bachelors, Criminal Justice
Edmond North
Bachelor of Arts (B.A.), Criminal Justice
Dignity Memorial Funeral Homes February 2012 - Present
Santa Clara Weekly January 2011 - February 2012
Mission City Community Fund August 2006 - December 2010
Currently Looking for a New Opportunity May 2010 - October 2010
National 1st Credit Union June 2007 - March 2009
Santa Clara Chamber of Commerce and Convention-Visitors Bureau January 2007 - January 2009
Santa Clara Valley National Bank May 2006 - June 2007
Bank of the West January 2000 - January 2006
San Jose Rotary 2001 - 2006
Licensed Life & Disability Securities 6 September 1997 - August 2000
Skills
Digital Media, Cross Selling, Loans, Strategic Financial..., Mortgage Lending, Sales, Management, Cold Calling, Marketing, New Business Development, Insurance, Customer Service, Strategic Planning, Selling, Leadership, Sales Management, Small Business, Event Planning, B2B, Financial Analysis, Staff Development, Account Management, Team Building, Public Relations, Strategy, Marketing Strategy, Business Development, Social Networking, Budgets, Advertising, Online Marketing, Training, Entrepreneurship, Public Speaking, Fundraising, Social Media Marketing, Coaching, Business Planning, Marketing Communications, Negotiation
Education
University of Phoenix
BS, Business Management
The Rawlings Company LLC November 2012 - Present
Dignity Memorial Funeral Homes July 2011 - February 2012
UPS January 2000 - July 2010
UPS January 1997 - January 2000
UPS July 1989 - January 1997
Skills
Customer Service, Sales, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Team Leadership, Marketing, Management, Social Networking, Cold Calling, Inventory Management, Time Management, Public Relations
Education
University of Louisville 2007 — 2011
Bachelor of Arts (B.A.), Workforce Development and Training
Presentation Academy High School
Buchanan Funeral Service July 2013 - Present
RealFoundations June 2015 - July 2015
Oklahoma Department of Human Services May 2014 - August 2014
Dignity Memorial Funeral Homes June 2011 - July 2013
JPMorgan Chase November 2009 - June 2011
Skills
Public Speaking, Microsoft Office, Fundraising, Project Management, Research, Staff Development, Legal Research, Legal Writing, Management Consulting, Funeral Directing, Event Planning, Martial Arts, Political Campaigns, Social Networking, Employee Training, Superior Client Service, Social Media, Small Business..., Professional Development, Presentations, Customer Service, PowerPoint, Leadership, Microsoft Excel, Management, Philosophy, Leadership Development, Public Relations, Strategic Planning, Microsoft Word, Training, Teaching, Theology
Education
University of Oklahoma College of Law 2013 — 2016
Juris Doctor (J.D.), Business Entrepreneurship, GPA 3.5
University of Oklahoma - Price College of Business 2014 — 2015
Master of Business Administration (M.B.A.), Entrepreneurship, GPA 3.7
University of Central Oklahoma 2011 — 2013
Bachelor of Science, Funeral Service, GPA 3.7
Cook County Medical Examiner July 2014 - Present
Nordstrom April 2013 - July 2014
Nordstrom August 2012 - April 2013
Dignity Memorial Funeral Homes September 2011 - August 2012
Smith & Thomas Funeral Homes, Inc. August 2008 - September 2011
LUSH FRESH HANDMADE COSMETICS November 2010 - January 2011
Rising Sun Home Healthcare June 2007 - June 2009
Dupage Home Healthcare June 2007 - June 2009
Smith and Thomas Funeral Homes, Inc. May 2005 - August 2008
Skills
Sales, Grief Counseling, Event Planning, Public Speaking, Funeral Homes, Compassion, Data Entry, Small Business, Customer Service, Memorial Services, Community Outreach, Family Services
Education
PCCTI-IT & Healthcare 2007 — 2008
Certification of Phlebotomy, Phlebotomy Technician/Phlebotomist
Southern Illinois University, Carbondale 2003 — 2007
Bachelor of Science Degree, Mortuary Science & Funeral Service, B
Dignity Memorial Funeral Homes May 2014 - Present
The Awty International School August 2012 - April 2013
Stephanie Leigh's May 2012 - January 2013
Skills
Public Speaking, Leadership, Event Planning, Editing, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Sales, Blogging, Salesforce.com
Education
University of Houston 2010 — 2014
Bachelor’s Degree, Business/Corporate Communications
Kukulkan Educational Spanish Community 2013 — 2013
Spanish Language and Literature
Dignity Memorial Funeral Homes April 2013 - Present
Skills
Compassion, Forward Planning, Highly personable
Education
University of Scranton 1989 — 1993
Bachelor of Arts (B.A.), International Languange and Business
Dignity Memorial Funeral Homes March 1998 - Present
Service Corporation International 1998 - Present
Skills
Coaching, Negotiation, Sales Presentations, Event Planning, Public Speaking, Time Management, Strategic Planning, Budgets, Building Relationships, Event Management, Training, Management
Education
University of Phoenix 2013 — 2015
Associate's Degree, Business Administration, Management and Operations
Casa Roble High School 1980 — 1983
sci February 2012 - Present
Dignity Memorial Funeral Homes February 2004 - February 2012
qudoba July 2001 - November 2002
Starbucks November 2000 - December 2001
Red Robin January 1991 - October 2000
Skills
Sales Management, Cold Calling, Sales Presentations, Customer Service, Team Building, Coaching, Account Management, Insurance, Strategic Planning, Public Speaking, Direct Sales, Outside Sales, B2B, Recruiting, Profit, Event Planning, Sales Growth, Business Development, Customer Satisfaction, Leadership, Management, Marketing, Marketing Strategy, New Business Development, Outlook, Sales, Sales Process, Selling, Training, Time Management, Negotiation, Team Leadership, Sales Operations, Leadership Development, Public Relations, Communication, Salesforce.com
Education
Skagit Valley College 1988 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Skagit Valley College 1988 — 1991
Associate of Arts (AA), Psychology
Maritz Research August 2010 - Present
Dignity Memorial Funeral Homes April 2011 - December 2011
Glassford HVAC August 2009 - April 2011
General Physics Corporation September 2003 - July 2009
Commercial Vehicle Sales January 1995 - August 2003
Financial Industry September 1979 - November 1994
Skills
Training Delivery, Leadership Development, Organizational..., Coaching, New Business Development, Outside Sales
Education
St. Ambrose University 1981 — 1988
Bachelors, Business Administration, 3.66 GPA
Dignity Memorial Funeral Homes May 2012 - Present
UCF Recreation and Wellness Center May 2011 - May 2012
UCF Recreation and Wellness Center December 2010 - May 2012
UCF Recreation and Wellness Center July 2010 - December 2010
UCF Recreation and Wellness Center April 2010 - December 2010
Skills
Microsoft Office, Self-driven, High Energy, extroverted, Able To Work Under..., Creative Problem Solving, Able To Multi-task, Attention To Detail, Team Leadership, Time Management, Customer Service, Event Management, Event Planning, Facebook, Fundraising, Marketing, Project Planning, Public Speaking, Social Media, Social Media Marketing, Social Networking, Team-oriented, Teamwork
Education
University of Central Florida 2008 — 2012
Bachelor of Science, Event Management
Dignity Memorial Funeral Homes November 2013 - Present
SCI 2013 - Present
HHGregg October 2008 - November 2013
FOCUS Brands January 2008 - October 2008
Skills
Sales, Sales Management, Customer Service, Retail, Customer Satisfaction, Direct Sales, Account Management, Sales Operations, Merchandising, Sales Process, Team Building, Cold Calling, Inventory Management, New Business Development, Marketing, Selling, B2B, Management, Negotiation, Sales Presentations
Education
US Army Signal School 1999 — 2000
Multi Channel Systems, Electrical, Electronics and Communications Engineering
University of Nevada-Las Vegas
Dignity Memorial Funeral Homes April 2014 - Present
Mary Kay Cosmetics 2013 - 2013
Garden Villas Retirement Community July 1998 - November 2010
Skills
Elder Care, Long-term Care, Social Services, Seniors, Gerontology, Health Education, Alzheimer's disease, Home Care, Case Managment, Retirement Homes, Medicaid, Healthcare, Medicare, Physician Relations, Rehabilitation, Alzheimer's Care, Patient Advocacy, Managed Care, Alzheimer's Disease, Case Management, Caregiving, Public Speaking, Senior Services, Healthcare Consulting
Education
University of Missouri-Saint Louis 1997 — 2002
MA, Gerontology
Truman State University 1991 — 1996
BS, Health Sciences
Medline Industries December 2009 - August 2013
Medline Industries July 2005 - December 2009
Dignity Memorial Funeral Homes September 2003 - June 2005
Dignity Memorial Funeral Homes September 1999 - September 2003
Skills
Customer Service, Sales Management, Cold Calling, Sales, Selling, Capital Equipment, Account Management, Medical Devices, Disposables, New Business Development, Operating Room, Strategic Planning, Marketing Strategy, Sales Operations, Team Building, Direct Sales, Product Development, Sales Process, Product Launch, Healthcare
Education
University of Minnesota-Twin Cities 1992 — 1998
Bachelor of Arts (B.A.), Psychology
University of Minnesota-Twin Cities 1992 — 1998
Bachelor of Science (B.S.), Funeral Service and Mortuary Science
Dignity Memorial Funeral Homes 2012 - Present
Adeo Images Photography January 2008 - Present
PulteGroup February 2011 - December 2011
Trend Homes December 2005 - September 2008
Realty Executives - The Cox Team 2003 - 2005
Skills
Real Estate, Public Speaking, Leadership, Photoshop, Spanish, Entrepreneurship, Teamwork, SEO, Marketing Strategy, Negotiation, Customer Service, Marketing, Sales Management, Event Planning, Microsoft Office, Team Building, Advertising, Microsoft Excel, Coaching, Public Relations, Selling, Contract Negotiation, Training, Sales Process, Social Networking, Customer Satisfaction, Retail, Event Management, Sales
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business, Marketing
Walden University
Dignity Memorial Funeral Homes June 2013 - Present
Sleep Number by Select Comfort April 2010 - April 2013
Regency Beauty Institute November 2008 - July 2009
David's Bridal March 2007 - October 2008
Sleep Number by Select Comfort December 2006 - February 2007
Ajilon January 2006 - November 2006
Dave & Buster's (previously Jillian's) March 2005 - August 2005
Jillian's (acquired by Dave & Buster's in February 2005) August 2004 - February 2005
Bubba Gump Shrimp Co. December 2003 - July 2004
TGI Fridays 1999 - 2003
Skills
Event Planning, Recruiting, Customer Service, Talent Acquisition, Social Media, Team Building, Employee Relations, Retail, Employee Training, Marketing, Sales, Marketing Communications, Promotions, Employer Branding, Branding Experience, Interviews, Public Speaking, Writing, Vendor Relationships, Hospitality, Coordination, Project Coordination, Job Postings, Job Descriptions, Partnerships, Social Networking, Leadership, Building Relationships, Funerals, Cemeteries, Funeral Homes, Cremation, Customer Satisfaction
Education
St. Cloud State University - Herberger Business School 1998 — 2002
BS, Marketing/Communication Studies
Rosemount High School 1994 — 1998
Dignity Memorial Funeral Homes February 2013 - Present
Bank of America 2011 - October 2012
Christian Associates International 2009 - 2011
Creech and Associates Architects February 2005 - July 2009
Skills
Teaching, Public Speaking, Non-profits, Outlook, Customer Service, Nonprofits, Social Networking, Community Outreach, Event Planning
Education
University of North Carolina at Charlotte 1971 — 1975
BCA, music
KA HOLLAND Enterprises January 2007 - Present
KA Holland Enterprises January 2001 - Present
www.Revivepalmbeach.com May 2010 - January 2011
Shoptoearn/Shoptoearth.net December 2008 - February 2010
Bowsforcars.biz July 2007 - December 2008
Max International July 2007 - December 2008
Office Depot 2004 - 2007
Dignity Memorial Funeral Homes January 2001 - January 2004
Freetaxprep.com January 2000 - January 2001
Mercedes Benz and Chrysler January 1999 - January 2000
Skills
Financial Planning, Ministry Leadership, Marketing, New Business Development, Sales, Social Media Marketing, Direct Sales, Email Marketing, Marketing Strategy, Cold Calling, Start-ups, Business Development, Leadership, Management, Training, Customer Service, Selling, Business Planning, Strategic Planning, Social Media, Business Strategy, E-commerce, Public Relations, Recruiting, Small Business, Coaching
Education
Christ Fellowship Studies 2011 — 2012
Christianity and Life Studies
Dignity Memorial 2001 — 2003
Business
Institute of Real Estate 1987 — 1993
Scottsdale Community College 1983 — 1986
Arizona School of Real
Scottsdale
Business Administration
Service Corporation International 2013 - October 2014
Dignity Memorial Funeral Homes 2013 - October 2014
Bedford Academy Private School 2009 - 2013
Bell Aliant 1985 - 2006
Skills
Customer Service, Coaching, Team Building, English, Event Planning, Fundraising, Telecommunications, Training, Time Management, Sales Management, Account Management, Program Management
Education
University of Prince Edward Island
Eway Business Solutions February 2014 - February 2015
Dignity Memorial Funeral Homes February 2012 - July 2012
New York Life Insurance Company June 2010 - December 2011
Unique Management Services, Inc. 2005 - 2007
Skills
Social Networking, Public Speaking, Life Insurance, Microsoft Office, Insurance, English, Customer Service, OS X, Administration, Leadership, Team Building, Logo Design, Adobe Creative Suite, Sales Process, Mac OS X, iWork, Pastoral Theology, Fluent in English and..., Sales Experience, Chaplaincy, Responsive Website..., Website Design, Graphic Design, Translation, Web Design, Community Outreach, Coaching, Teaching, Training, Nonprofits, Sales Management
Education
The Southern Baptist Theological Seminary 2004 — 2009
Master of Divinity (M.Div.), Theological and Ministerial Studies
University of South Florida 2001 — 2004
Bachelor's degree, Anthropology
Dignity Memorial Funeral Homes October 2014 - Present
Bridal Marketing Group December 2013 - March 2014
ShelfGenie August 2013 - March 2014
FSE July 2009 - 2014
Phillips & Co. September 2012 - August 2013
Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Advertising, New Business Development
Education
Pro Schools 2014 — 2014
Life insurance license, Life Insurance
University of Oregon 1982 — 1984
Accounting and Business/Management
Dignity Memorial Funeral Homes January 2003 - Present
Education
St. Petersburg College 2000 — 2001
Associate of Science (AS), Funeral Service and Mortuary Science
University of Central Florida
Dignity Memorial Funeral Homes September 2014 - Present
Dignity Memorial - SCI Hispana July 2013 - Present
Dignity Memorial - SCI Hispana October 2011 - Present
Miramar Wholesale Nurseries March 2007 - September 2011
Miramar Wholesale Nurseries October 2006 - December 2007
Miramar Wholesale Nurseries September 2002 - October 2006
Skills
Operations Management, Sales Management, Direct Recruiting, Accounting, Distribution Center..., Forecasting, New Business Development, Sourcing, Customer Service, Management, Licensed Life Insurance..., Strategic Planning, Sales, Customer Satisfaction, Leadership Development, Recruiting, Project Planning, Team Building, Human Resources, Hiring, Microsoft Excel, Business Planning, Training, Leadership, Coaching, Account Management, Sales Operations, Networking, Inventory Management, Start-ups, Business Development, Negotiation, Purchasing, Marketing
Education
University of Redlands 2004 — 2006
Masters, Business Administration
Texas State University-San Marcos 1996 — 2000
BS, Geography - Environmental & Natural Resource Studies
CarMax January 2013 - Present
ITT Technical Institute 2013 - 2013
Combined Insurance February 2009 - November 2012
Dignity Memorial Funeral Homes May 2011 - February 2012
Combined Insurance February 2009 - May 2011
AT&T August 1983 - October 2005
Skills
Licensed Insurance Agent, Licensed Realtor, Insurance, Customer Service, Team Leadership, Disability Insurance, Health Insurance, Property & Casualty..., Sales, Underwriting, Public Speaking, General Insurance, Leadership, Team Building, Small Business, Cold Calling, Customer Satisfaction, Marketing, Term Life Insurance, Strategic Planning
Education
The University of Georgia 1977 — 1979
Psychology
The University of Georgia
North Brevard Funeral Home and Oaklawn Memorial Gardens May 2015 - Present
Dignity Memorial Funeral Homes June 2014 - Present
Dignity Memorial Funeral Homes September 2011 - June 2014
Carriage Services May 2002 - September 2011
Stewart Enterprises May 2000 - May 2002
Skills
Negotiation, Public Speaking, Customer Service, Customer Relations, Public Relations, Seminar Marketing, Funerals, Cremation, Community Outreach, Event Planning, Funeral Homes, Grief Counseling, Coaching, Team Building, Cemeteries, Customer Satisfaction, Fundraising, Leadership, Small Business, Strategic Planning, Memorial Services, Nonprofits, Training, Leadership Development, Marketing, Budgets, Management, Sales, Event Management, Marketing Strategy, Social Networking, Business Planning, Ceremonies, Human Resources, Marketing Communications, Operations Management, Organizational..., Recruiting, Team Leadership, Account Management, Strategy, Social Media, Contract Negotiation, Business Strategy
Education
University of Florida - Warrington College Of Business 2009 — 2011
BSBA, Economics, Finance, Management, Marketing
St. Petersburg College 1997 — 1999
AS, Funeral Services
Xstream Travel January 2015 - Present
Dignity Memorial Funeral Homes February 2014 - April 2015
St Cyprian Catholic Church 2003 - June 2009
Freelance Flight Instructor 2001 - 2005
Centurion Flight Services 1999 - 2004
Oil Butler Franchise 1995 - 1999
United States Marine Corps Reserve May 1981 - June 1996
USMC 2d Marine Division Air Office 1993 - 1995
USMC 1st Battalion, 6th Marines, 2d Marine Division 1992 - 1993
USMC HMH-362 "Ugly Angels" 1989 - 1992
Skills
Telecommunications, Public Speaking, Customer Service, Team Building, Marketing, Microsoft Office, Training, Strategic Planning, Team Leadership, Sales, Program Management, Coaching, Social Media, Live Production, Process Scheduler
Education
American Flyers 2001 — 2001
Flight Instructor, Single-Engine Fixed-wing Commercial
NAS Whiting Field (Primary Fixed-wing & Helicopter Schools) 1987 — 1989
Naval Aviator, Primary Fixed-wing & Rotary-wing
Sonoma State University 1982 — 1986
BA, Kinesiology
Dignity Memorial Funeral Homes October 2014 - Present
Strawberry Crest IB Parent Partnership August 2009 - Present
Skills
Strategic Planning, Fundraising, Public Speaking, Customer Service, Public Relations, Leadership, Social Media, Nonprofits, Management, Marketing Strategy, Sales Management, Sales, Sales Operations, Education, Employee Training, Customer Satisfaction, Team Building, Business Relationship..., Long-term Customer...
Education
University of Florida 1998 — 1999
Masters, Education
University of Florida 1996 — 1998
BS, Entomology
Santa Fe Community College 1992 — 1996
AA, General Education
American Academy 1988 — 1991
High school Diploma
Dignity Memorial Funeral Homes April 2010 - Present
Service Corporation International April 2010 - Present
Transamerica January 2013 - November 2013
Mossy Corporate 1996 - 2006
Ford Motor Company September 1985 - August 1996
Skills
PowerPoint, Microsoft Office, Customer Service, Coaching, Marketing, Insurance, Team Building, Customer Satisfaction, Sales, Training, Time Management, Outlook, Microsoft Excel, Management, Recruiting, Strategic Planning, Budgets, Editing, Team Leadership, Public Speaking, Event Planning, Leadership, Sales Management, Fundraising, Account Management, Leadership Development, Sales Operations, Nonprofits, Program Management, Employee Training, Inventory Management, Cold Calling, Community Outreach, Selling, New Business Development, Staff Development, Event Management, Financial Analysis, Healthcare, Project Management, Marketing Strategy, Photoshop, Small Business
Education
San Diego State University-California State University 2008 — 2011
University of San Francisco 1983 — 1985
Master of Business Administration (MBA), Finance and Financial Management Services
University of California, Berkeley 1978 — 1982
Bachelor of Arts (B.A.), Psychology
Mercy High
Osmosis Skin Care August 2015 - Present
g5 design & print management October 2014 - Present
Dignity Memorial Funeral Homes September 2013 - Present
g5 design & print management 1996 - Present
Reebok 1997 - 1999
Skills
Direct Marketing, Digital Printing, Logo Design, Social Media, Offset Printing, Email Marketing, Advertising, Direct Mail, Online Advertising, Sales Management, Marketing Strategy, Trade Shows, New Business Development, Corporate Identity, Customer Service, Marketing, Collateral, Brochures, Lead Generation, Marketing Communications, PURLs, Variable Data Printing, Account Management, Social Media Marketing, Graphic Design, Strategic Planning, Product Development, Adobe Creative Suite, Customer Retention, B2B, Small Business, Start-ups, Product Marketing, Art Direction, SEO, E-commerce, Strategic Partnerships, Team Building, Business Development, Cold Calling, Entrepreneurship, Event Planning, Public Relations, Direct Sales, Social Networking, Sales, Sales Process, Integrated Marketing, Production, Customer Relations
Education
University of Northern Colorado 1983 — 1987
BS, Sports Medicine
Columbine High School 1979 — 1983
1983
Dignity Memorial Funeral Homes May 2013 - Present
Orlando Magic October 2010 - Present
Cracker Barrel 2007 - 2013
Skills
Team Building, Customer Service, Customer Satisfaction, Event Planning, Coaching, Training, Management, Time Management, Event Management, Sales Management, Public Speaking, Marketing
Education
University of Central Florida – Rosen College of Hospitality Management 2011 — 2013
Bachelors of Science in Event Management and Hospitality, Event Management and Hospitality
Sanders\Wingo September 2015 - Present
Enterprise Rent-A-Car July 2014 - Present
Dignity Memorial Funeral Homes September 2013 - July 2014
Howdy Honda November 2008 - July 2014
UTSA Campus Recreation Center January 2010 - May 2013
Wilhelmina Brown May 2012 - August 2012
Skills
Teamwork, Time Management, Customer Service, Team-oriented, Social Networking, Microsoft Word, Social Media, Microsoft Excel, Leadership, Social Media Marketing, Team Leadership, Marketing, Event Management, Sports Management, Ticket Sales, Creative Problem Solving, Sales, Facebook, Microsoft Office, PowerPoint
Education
The University of Texas at San Antonio 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Catanese Classic Seafoods August 2012 - Present
Dignity Memorial Funeral Homes September 2011 - June 2012
Compass/Foodbuy January 2011 - September 2011
Neptune Foods October 2008 - January 2011
Sodexo 2006 - 2007
US Foodservice 2005 - 2006
The Schwan Food Company 2001 - 2003
US Foodservice 1996 - 2001
Waterfront Seafoods 1985 - 1994
Skills
Leading Projects, Training & Development, Needs Analysis, Food Service, Food, Purchasing, Sales Management, Team Building, Strategic Planning, Inventory Management, New Business Development, Retail, Negotiation, Account Management, Budgets, Management, Marketing Strategy, Customer Service, Employee Training, Sales, Leadership, Contract Negotiation, Business Development, P, Catering
Education
The University of Akron 1982 — 1984
BA, Business
The Defiance College 1980 — 1982
Communications
North High School 1977 — 1980
SolarCity March 2015 - Present
Dignity Memorial Funeral Homes September 2014 - February 2015
Lehigh Outfitters June 2008 - September 2014
Lehigh Outfitters June 2008 - October 2012
Skills
Sales Operations, Retail, Sales Management, Inventory Management, Customer Satisfaction, Sales, Direct Sales, B2B, Forecasting, Cold Calling, Customer Experience, Sales Presentations, Team Leadership, Sales Process, Account Management, Business Planning, Operations Management, Logistics, Merchandising, Marketing Communications, Social Media Marketing, Inventory Control, Cross-functional Team..., Shoe Sales, Microsoft Excel, PowerPoint, Strategic Partnerships, CRM, Key Account Management, Microsoft Office, Networking, Social Networking, Strategic Planning, Management, Customer Service, Team Building, Leadership, Negotiation, Training, New Business Development, Contract Negotiation, Marketing Strategy, Microsoft Word, Marketing, Time Management, Business Development, Budgets
Education
University of Phoenix 2013 — 2016
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Central High School 1981 — 1985
Private-ask me June 2014 - November 2014
Nerium International August 2012 - October 2014
Automation Personnel Services, Inc. March 2014 - June 2014
Dignity Memorial Funeral Homes May 2013 - August 2013
Associated Community Services May 2009 - May 2012
Associated Community Services October 2008 - May 2009
Arbonne International February 2002 - June 2008
GTE Directories September 1997 - February 1999
Snelling September 1995 - May 1997
Skills
Sales, Account Management, Business Development, Customer Service, Telemarketing, Recruiting, Training and Development, Conference Coordination, Leadership, PowerPoint, Events, Microsoft Office, Microsoft Word, Writing, Crisis Counselling, Start-ups, Sales Operations, New Business Development, Sales Management, Marketing, Advertising, Business Planning, Budgets, Online Marketing, Social Media Marketing, Cold Calling, Business Strategy, Trade Shows, Direct Sales, Marketing Strategy, Small Business
Education
University of Kentucky 1986 — 1989
BS, Sociology
SUNY-OCCC 1980 — 1982
AS, Liberal Arts-Individual Studies
Dignity Memorial Funeral Homes July 2015 - Present
Freelance May 2014 - Present
Freelance 2009 - Present
Titan Agency March 2008 - February 2009
Grey Worldwide May 2007 - March 2008
Brighthouse October 2006 - April 2007
Skills
Cremation, Corporate Identity, Sales Management, Advertising, Creative Direction, Logo Design, Brand Development, Sales Presentations, Management, Art Direction, Marketing, Graphic Design, Funeral Homes, Creative Strategy, Social Media Marketing, Integrated Marketing, Outdoor Advertising, Direct Mail, Digital Marketing, Email Marketing, Copywriting, Concept Development, Marketing Communications, Sales Operations, CRM Databases, Social Networking, Interactive Advertising, Visual Communication, Digital Strategy, Creative Writing, Research, Online Advertising, Direct Marketing, Corporate Branding, Typography, Interactive Marketing, Online Marketing, Brand Management, Mobile Marketing, Graphics, Creative Problem Solving, Social Media, Public Relations, Marketing Strategy, Leadership, Branding, Sales, Adobe Creative Suite
Education
The Creative Circus 2003 — 2005
Certificate, Art Direction
Kennesaw State University 2011 — 2013
Bachelor of Business Administration (B.B.S.), Marketing and Psychology
Dignity Memorial Funeral Homes March 2014 - Present
MacKinnon and Bowes Limited May 2012 - March 2014
Humber College 2009 - 2011
Humber College 2009 - 2011
Skills
Fundraising, Customer Service, Digital Photography, Nonprofits, Microsoft Office, Photography, Circulation, Embalming, Cosmetology, Hair Styling, Leadership
Education
Humber College 2011 — 2013
Funeral Service and Mortuary Science
University of Guelph 2007 — 2011
Bachelor of Arts (BA), Communication and Media Studies
Dignity Memorial Funeral Homes August 2011 - Present
Skills
Sales, Customer Service, Team Building, Management, Microsoft Office, Strategic Planning, Marketing, Public Speaking, Sales Management, Leadership
Education
University of Northwestern - St. Paul
Bachelor's degree, Business Administration and Management, General
The Watershed Addiction Treatment Program of Clear Lake June 2015 - Present
Remington College July 2014 - Present
Remington College July 2014 - Present
Dignity Memorial Funeral Homes 2013 - 2013
Advantage Sales and Marketing November 2010 - November 2012
The Home Depot November 2008 - November 2010
Skills
Merchandising, National Accounts, Retail, Sales Operations, Sales, Cold Calling, Sales Presentations, Selling, Market Planning, Sales Management, Team Building, Customer Service, Inventory Management, Training, Leadership, Marketing, Account Management, Marketing Strategy, Team Leadership, Strategic Planning
Education
University of Phoenix 1991 — 1994
Nursing, 3.5
Professional Healthcare Education Specialists
Board required refresher certification, Nurse Refresher Didactics and Clinicals, A
Dignity Memorial Funeral Homes October 2001 - Present
Education
University of Alabama 1997 — 2001
Bachelor's degree
University of Alabama 1997 — 2001
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Dignity Memorial Funeral Homes June 2014 - Present
Blackhawk Network December 2011 - October 2013
Blackhawk Network May 2006 - December 2011
Skills
Project Management, Process Improvement, Leadership, Microsoft Excel, Microsoft Dynamics, Microsoft Office, Salesforce.com, MicroStrategy Reporting, Sales Operations, Forecasting, Training, Supply Chain, Demand Planning, Customer Service, Microsoft BI Suite, QuickBooks, Inventory Management, Inventory Control, ERP, MS Excel Pivot Tables, Demand Forecasting, Inventory Analysis, Reporting & Analysis, Visio, Tableau, Executive Reporting, Financial Reporting, Compliance, Warehouse Control, Operational Planning, Operations Management, Data Analysis, Military Experience, Business Analysis, Financial Analysis, Self-starter, Collaborative Leadership, Team Leadership, DMAIC, Organizational..., QuickBase, Ad-hoc, Troubleshooting, Economics, Systems Engineering, Interpersonal Skill, Continuous Improvement, Training & Development, Salesforce Training, Organizational...
Education
United States Military Academy at West Point 1998 — 2003
Bachelor of Science (B.S.), Systems Engineering
United States Military Academy at West Point 1998 — 2003
Bachelor of Science (B.S.), Economics
Dignity Memorial Funeral Homes November 2014 - Present
Dignity Memorial Funeral Homes June 2013 - November 2014
Vineyard Church of Katy September 2011 - December 2012
K12 August 2010 - October 2010
Skills
Advertising, Leadership, Training, CRM, Social Networking, Cold Calling, Product Marketing, Customer Satisfaction, Business Development, Marketing, Sales, Salesforce.com, Entrepreneurship, Sales Management, Microsoft Office, Teamwork, Event Planning, Customer Service
Education
University of Houston 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Dignity Memorial Funeral Homes July 2015 - Present
New York Life Insurance Co March 2015 - June 2015
Nordstrom July 2014 - January 2015
Allscripts Healthcare November 2007 - March 2013
Memorial Healthcare System October 1986 - May 2007
Ernst & Whinney December 1985 - February 1987
Skills
Project Management, SharePoint, Salesforce.com, Leadership, Healthcare Information..., Software Documentation, Management, Process Improvement, HIPAA, Software Implementation, Information Technology, IT Service Management, EHR, SDLC, Databases, Customer Service, Software Lifecycle, Access, Visio, Integration, PMO, Requirements Analysis, Business Process..., Business Process, SaaS, Agile Methodologies, IT Management, Customer Satisfaction, Policy Writing, Troubleshooting, Disaster Recovery, Technical Support, System Administration, Business Intelligence, Enterprise Software, HL7, Vendor Management, Software Project..., IT Strategy, Program Management, Business Analysis, PMP, Health Information..., Enterprise Architecture, Microsoft Office '10, Readiness Planning, DreamTeam, Knowledge Exchange..., Change Control Board..., Release Readiness
Education
University of Florida 1981 — 1983
BS, Finance, Computer Science
University of Georgia 1979 — 1981
General Undergrad studies, Undergrad
NMB, JFK, Ojus
Medtronic June 2015 - Present
Service Corporation International May 2013 - January 2015
Dignity Memorial Funeral Homes April 2013 - January 2015
OMNI LA MANSION DEL RIO June 2012 - May 2013
MENGER HOTEL April 2007 - June 2012
JOS. A BANK CLOTHIER August 2004 - April 2007
HYPERION APARTMENTS February 2004 - June 2004
Skills
Strategic Planning, Sales Management, Sales, Marketing, Management, Leadership, Customer Service, Customer Satisfaction, Contract Negotiation, Team Building, P, Operations Management, New Business Development, Hiring
Education
San Antonio College
Dignity Memorial Funeral Homes June 2006 - Present
Carriage Services June 2002 - January 2006
Service Corporation International October 1999 - June 2002
Skills
Sales Management, Account Management, Cold Calling, Event Planning, Sales, Direct Sales, Customer Service, Team Building, Salesforce.com, Selling, Sales Process, Customer Satisfaction, Customer Retention, Sales Presentations, Management, Coaching, Public Speaking, Strategic Planning, Marketing, B2B
Education
Texas A&M University 1990 — 1992
Klein High School 1986 — 1990
Dignity Memorial Funeral Homes June 2014 - Present
Encompass Construction June 2013 - December 2014
ASG Security July 2013 - October 2013
HeyDay Entertainment Center August 2007 - June 2013
Skills
Public Speaking, Team Building, Team Leadership, Management, Project Management, Project Planning, Capital Budgeting, Budget Process, Operating Budgets, Direct Sales, Sales Management, Strategic Planning, Business Development, Fundraising, Social Media Marketing, Customer Service, Leadership Development, Account Management, Start-ups, B2B, Microsoft Excel, Financial Analysis, Event Planning, Budgets, Coaching, Operations Management, Marketing Strategy, Social Networking, Leadership, Training, Inventory Management, Marketing, Salesforce.com, Sales, Event Management, Sales Process, Customer Retention, New Business Development, Microsoft Word, Public Relations, Customer Satisfaction, Small Business, Microsoft Office, Retail, Contract Negotiation, Insurance, Business Planning, Cold Calling, Sales Operations, Negotiation
Education
University of Oklahoma
Bus. Mgt.
Dignity Memorial Funeral Homes September 2015 - Present
Arrow Exterminators August 2014 - August 2015
Kudzu Construction June 2013 - July 2014
Genuine Parts Company February 2010 - June 2013
Skills
Customer Service, Sales, Payroll, Restaurant Management, Data Entry, CRM, SharePoint, Microsoft Word, Microsoft Excel, Contract Negotiation, New Business Development
Education
The University of Georgia
English Language and Literature/Letters
Neptune Management Corp. May 2013 - Present
Carriage Services August 2011 - April 2013
Carriage Services 2011 - 2012
Yates Funeral Home and Crematory May 2010 - August 2011
Dignity Memorial Funeral Homes August 2003 - April 2010
Polo Ralph Lauren August 2002 - July 2005
Skills
Restorative Art, High Level Of..., Embalming, Funerals, Religious Studies, Funeral Law, Logistics Management, Human Resources, Problem Solving, Team Building, Time Management, Crematory Operator, Removals
Education
Edison State College 2011 — 2014
Bachelor of Business Administration and Supervision (BBA), Business, Management, Marketing, and Related Support Services
St. Petersburg College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Funeral Service and Mortuary Science
Edison State College 2003 — 2005
Associate of Arts (A.A.), General Studies
Dignity Memorial Funeral Homes March 2011 - Present
Allstate June 2009 - February 2011
Clark County School District August 2000 - June 2009
Education
University of Nevada-Las Vegas 1999 — 2000
Teaching Credentials, Education
University of Nevada-Reno 1990 — 1996
Bachelor of Arts (B.A.), American History
Dignity Memorial Funeral Homes June 2007 - Present
Crawford-Crim-Bryan Funeral Home March 2006 - May 2007
Skills
Team Building, Sales, Strategic Planning, Management, Sales Management, Marketing, New Business Development, Customer Satisfaction, Leadership, Customer Service, Public Speaking, Public Relations
Education
St. Louis Community College @ Forest park 1982 — 1983
Associate's Degree, Funeral Service Education, Graduated with Academic Honors
Southern Illinois University, Edwardsville 1976 — 1978
Marketing/Accounting
Dignity Memorial Funeral Homes May 2012 - Present
Skills
Customer Service, Retail, Excel, Customer Relations, Word, Microsoft Word, Microsoft Excel, Event Planning, Payroll, Recruiting, Data Entry
Education
San Jose State University 1989 — 1993
Dignity Memorial Funeral Homes May 2015 - Present
Mercy Housing July 2008 - August 2012
Cepheid November 2007 - June 2008
Abbott Vascular Devices May 2006 - August 2007
VMware 2006 - 2006
Scios 2005 - 2005
Johnson & Johnson (Scios & Alza) 2005 - 2005
Skills
Leadership, Microsoft Word, Human Resources, Nonprofits, Team Building, Community Outreach, Microsoft Office, Strategic Planning, Customer Service, Leadership Development, Healthcare, Microsoft Excel, Management, Event Planning, Program Management, Public Speaking, Cross-functional Team..., Research, PowerPoint, Temporary Placement, Social Media, Training, Program Development, Community Development
Education
San Jose State University 1998 — 2000
BS, Health Science
Washburn Family Home June 2013 - Present
Dignity Memorial Funeral Homes May 2008 - May 2013
GlaxoSmithKline April 1999 - October 2007
Skills
Family Services
Education
University of Florida 1991 — 1995
Bachelor of Arts (BA), Education
Gray Television July 2014 - Present
Dignity Memorial Funeral Homes July 2010 - July 2014
Cox Enterprises February 2001 - July 2008
CBS Radio February 2000 - February 2001
Skills
Broadcast, Advertising, Leadership, Account Management, Project Management, Online Advertising, Digital Media, Microsoft Office, Social Media Marketing, Integrated Marketing, Sales, Mobile Marketing, Advertising Sales
Education
Troy University 1999 — 1999
Master of Business Administration (MBA), Business Administration and Management, General, 3.0
Troy University 1995 — 1998
Bachelor of Science (BS), Marketing
Dignity Memorial Funeral Homes June 2010 - Present
Skills
Excellent customer..., Funeral Homes, Community Outreach, Fundraising, Public Speaking, Event Planning, Case Management, Customer Service, Team Building, Nonprofits, Data Entry, Coaching, Sales, Time Management, Training
Education
California Medical Colege San Diego Ca 2013 — 2013
Certified Medical Assistant Front and Back Officer/EKG Certified, Health Care
University of California, San Diego 2010 — 2010
Medical Coding and Billing
California Medical College
Dignity Memorial Funeral Homes August 2011 - Present
American Income Life March 2011 - July 2011
Neptune Society September 2008 - February 2010
Newcomer Funeral Service Group September 2005 - July 2008
Education
University of Minnesota-Twin Cities 1968 — 1972
Dignity Memorial Funeral Homes February 2012 - Present
Self-Employed 1992 - 2012
Alameda County Water District 1989 - 2003
Santa Clara Valley Water District 1988 - 1989
Skills
Engineering, Energy, Power Generation, Power Plants, Caregiving, Construction, Environmental Compliance, Environmental..., Civil Engineering, funeral and cemetery..., Customer Service, Event Planning, Contract Negotiation, Leadership, Funerals, Management, Marketing, Microsoft Office, Budgets, Coaching, Community Outreach, Water, Team Building, Strategic Planning, Sales, Renewable Energy, Public Speaking, Project Management, Project Planning, Program Management
Education
San Jose State University 1983 — 1984
MBA, Business Administration and Management, General
California Maritime Academy 1977 — 1981
BS, Marine Engineering
Dignity Memorial Funeral Homes July 2014 - Present
BBVA Compass July 2008 - March 2010
Wells Fargo Bank May 2002 - June 2008
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Dignity Memorial Funeral Homes May 2014 - Present
Dignity Memorial Funeral Homes April 2011 - Present
Skills
Salesforce.com, PowerPoint, Process Improvement, Management, Account Management, Change Management, Business Analysis, Analysis
Education
University of Missouri-Saint Louis
Dignity Memorial Funeral Homes May 2008 - Present
GlaxoSmithKline April 1999 - October 2007
Education
University of Florida 1993 — 1995
B.S., Education / Specialty in Behavior Management
Dignity Memorial Funeral Homes August 2012 - Present
Total Financial Group January 2006 - August 2012
Education
UCLA
Political Science, US politics, 3.25
Dignity Memorial Funeral Homes August 2015 - Present
Steel & Pipe Supply August 2012 - June 2015
Delta Steel January 2006 - August 2012
Triple-S Steel Supply 1998 - 2006
Skills
Purchasing, Microsoft Office, Inventory Management, Steel, Operations Management, Metallurgy, Manufacturing, Supply Chain Management, Procurement, Forecasting, Continuous Improvement, Aluminum, Negotiation, Lean Manufacturing, Contract Negotiation, Materials, Sales Management, Metals, Factory, Pricing, Iron Ore, Strategic Sourcing, Materials Management, Logistics, Management, New Business Development, Team Building, Sales, Customer Service, Strategic Planning
Education
Southwestern College
St. Philip the Apostle Catholic Church January 2013 - Present
Dignity Memorial Funeral Homes November 2011 - April 2013
St Joseph Hospital October 1994 - March 2011
Skills
Outside Sales, Medical Laboratory Sales
Education
University of St Thomas 2008 — 2012
Masters, Pastoral Studies
Texas A&M University 1980 — 1982
Geology, Microbiology
MD Anderson School of Medical Technology
MT Certification, Medical Technology
Dignity Memorial Funeral Homes November 2012 - Present
Alessi Bakeries August 2012 - Present
Dignity Memorial Funeral Homes January 2012 - July 2012
Walt Disney World January 2011 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Editing
Education
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Dignity Memorial Funeral Homes June 2015 - Present
Allied Communication June 2012 - May 2015
Essex Financial Services LLC January 2011 - July 2012
Essex Financial Services LLC August 2009 - January 2011
Skills
Account Management, Managed Services, Telecommunications, Ethernet, Solution Selling, VoIP, Telecommunication..., Long Distance, Cloud Computing, Data Center, Telecom Expense..., Carriers, Voice & Data Convergence, Co-location, Hosted Services, Sales Engineering, Unified Communications, SIP Trunking, Broadband, Asset Management, Strategy, Management, Telephony, Networking, SIP, Sales, MPLS, Wireless, T1, Direct Sales, IP, Financial Analysis, Professional Services, Salesforce.com, Portfolio Management, Network Design, Selling, SaaS, Channel Partners, Strategic Partnerships, CRM, Call Centers, Business Development, Mobile Devices, Metro Ethernet, Sales Process, Enterprise Software
Education
The University of Dallas 2005 — 2009
BA, Economics and Finance
Dale Carnegie Training
Selling Skills and Sales Operations
Ponderosa HS
Dignity Memorial Funeral Homes September 2014 - Present
iScreen Vision January 2014 - August 2014
Kinetic Concepts January 2006 - April 2010
Novartis November 1989 - December 2005
Skills
Customer Service, Pharmaceutical Sales, Sales Management, Product Development, Product Launch, Focus Groups, Wound care, Capital Equipment Sales, C-Level Sales, Employee Training, Employee Management, Team Management, Surgical Device Sales, Cardiology, Neurology, Motivational Speaking, Sales Motivation, Management awards, Public Relations, Meeting Planning, Marketing, Sales, Microsoft Excel, PowerPoint, Wound Care
Education
University of Florida
Bachelor of Arts (BA)
University of Florida
AFLAC October 2012 - Present
Dignity Memorial Funeral Homes March 2012 - October 2012
texas fleet fuel June 2007 - July 2010
Skills
Team Building, Public Speaking, Microsoft Excel, Microsoft Word, Event Planning, Coaching, Time Management
Education
The University of Texas at Austin 1977 — 1983
Business Administratio
University of North Texas 1975 — 1976
BUSINESS, MUSIC
A+ Healthcare January 2015 - July 2015
Dignity Memorial Funeral Homes August 2014 - December 2014
State Farm Insurance August 2012 - October 2013
MBS Direct June 2011 - January 2012
City of Columbia September 2005 - May 2010
US Cellular 1996 - 2003
Datastorm Technologies, Inc. November 1995 - November 1996
Skills
Event Planning, Social Media Marketing, Customer Service, Strategic Planning, Microsoft Office, Team Building, Training, Social Media, Sales, Public Speaking, Leadership, Team Leadership, Project Management, Budgets, Social Networking, Management, PowerPoint, Public Relations, Windows, Outlook, Editing, Time Management, Customer Satisfaction, Data Entry, Research, Access, Fundraising, Data Analysis, Recruiting, Teamwork, Coaching, Event Management, Microsoft Excel, Leadership Development, Marketing, Microsoft Word, Policy, Analysis
Education
University of Missouri-Columbia 1991 — 1993
BA, Psychology
Dignity Memorial Funeral Homes November 2014 - Present
Retirement Connection November 2013 - September 2014
Retirement Connection July 2012 - November 2013
Ross Hollywood Chapel March 2011 - July 2012
Caldwell's, Hennessey, Goetsch & McGee Funeral Home April 2007 - March 2011
Skills
Advertising, Event Planning, Public Speaking, Public Relations, Marketing, Fundraising, Marketing Communications, Nonprofits, Marketing Strategy, Customer Service, Social Media, Healthcare, Social Media Marketing, Community Outreach, Event Management, Sales, Recruiting, Brand Development, Microsoft Office, Relationship Marketing, Leadership
Education
Santa Clara University 1998 — 2002
BA, Studio Arts
Dignity Memorial Funeral Homes July 2001 - June 2011
Renegade Amelia Films 2008 - 2010
Shooty Dog Thing 2007 - 2009
University of Houston September 1999 - April 2001
Galactic Productions 1995 - 1999
Education
University of Houston 1994 — 1998
BA, Creative Writing & Radio/Television
Chelsea Morning Bakery March 2014 - May 2015
Dignity Memorial Funeral Homes October 2013 - April 2014
Baboquivari School District June 2012 - June 2013
Vail School District June 2006 - May 2012
Skills
Program Facilitation, Non-profit Volunteer, Creative Problem Solving, Customer Experience, Community Organizing, Teaching, Collaboration, Eye for Details, Think On My Feet, Communication Skills, Creative Direction, Dependable Team Player, Promotions, Baking, Catering, Music Education
Education
University of Arizona 2001 — 2006
Bachelors of Arts, Music Education, Music Education, k-12
Dignity Memorial Funeral Homes September 2012 - Present
Fraser Health Authority August 2009 - September 2012
Children’s Hospital of Eastern Ontario 2003 - 2009
Skills
Mental Health, Coaching, Healthcare, Pediatrics
Education
University of Ottawa / Université d'Ottawa
Bachelor of Arts (B.A.), Psychology
Dignity Memorial Funeral Homes 2011 - Present
Mouser Electronics August 2006 - October 2009
Toyota Financial Services February 1990 - July 2001
Skills
Customer Relations, Problem Solving, Customer Service, Team Building, Microsoft Office, Business Analysis, Coaching, Writing
Education
Spelman College 1979 — 1983
BS, Computer Science Business/Math Minors
Dignity Memorial Funeral Homes February 2012 - Present
SCI 2012 - Present
Sparkman Hillcrest Funeral Home and Memorial Park January 2009 - February 2012
Bank of America January 2002 - December 2008
Education
University of Phoenix 2005 — 2007
Bachelor's degree, Business Administration and Management, General
The University of Texas at Austin 1978 — 1983
Bachelor's degree, Political Science and Government
Dignity Memorial Funeral Homes September 2014 - Present
Eden Memorial Park January 2014 - Present
Education
Thunderbird School of Global Management
Master of Business Administration (M.B.A.), International Business
UCLA 1974 — 1979
Bachelor's degree, Political Science and Government
Dignity Memorial Funeral Homes September 2008 - Present
Long Lake Ltd. August 2005 - March 2008
Perry Homes - A Trusted Texas Builder In Its 47th Year April 2003 - August 2005
KB Home March 2001 - April 2003
Skills
Sales, Team Building, Customer Service, Sales Management, Customer Satisfaction, Coaching, Public Speaking
Education
Sam Houston State University
Dignity Memorial Funeral Homes September 2012 - Present
US Army April 1999 - October 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, HTML, C, Java, Public Speaking, Teamwork, Windows, English, Event Planning, SQL
Education
University of Phoenix 2011 — 2014
Dignity Memorial Funeral Homes May 2011 - Present
Dignity Memorial Funeral Homes January 2007 - January 2008
Dignity Memorial Funeral Homes June 2005 - January 2007
Skills
Public Speaking, Team Building, Coaching, Microsoft Office, Microsoft Excel, Community Outreach, Non-profits, Marketing, Outlook, Public Relations, Time Management, Nonprofits, Leadership, Leadership Development, Training, Social Networking, Customer Satisfaction, Customer Service, Event Planning, Fundraising
Education
IBM System Science Institute, Los Angeles, CA.
Certificate, Computer Science
San Bernardino Valley College
No Degree, Business Administration, Computer Science
Dignity Memorial Funeral Homes June 2013 - Present
Dignity Memorial Funeral Homes June 2013 - Present
Oldcastle October 2012 - May 2013
West at Home 2011 - 2012
Clayton State University 2011 - 2012
ProLogix Distribution Services January 2006 - January 2010
JPMorgan Chase January 2005 - January 2006
AdvanceMe, In January 2004 - January 2005
IBM May 1994 - October 2003
IBM May 1994 - October 2003
Skills
Call Centers, Technical Support, Customer Satisfaction, Troubleshooting, Help Desk Support, Customer Experience, Windows 7, Customer Service, Computer Hardware, Data Entry, XP, Customer Retention, Software Documentation, Telephone Skills, Outlook, Windows Vista, Inbound Marketing, Windows, Training, Microsoft Office, Sales, Team Building, Cold Calling, Sales Operations
Education
Clayton State University
Computer Studies
North Metro Technical College
Biology
Tuskegee University
Dignity Memorial Funeral Homes 2006 - Present
Education
Towson University
Dignity Memorial Funeral Homes September 2012 - Present
Education
Bartlett High School
Southwest Tennessee Community College
Dignity Memorial Funeral Homes October 1988 - Present
Southeastern Iowa Mental Health Center June 1973 - July 1985
Skills
Telephone Skills, Office Management, Administrative..., Data Entry
Education
Southeastern Community College 1968 — 1969
Medical/Clinical Assistant
Burlington High School 1965 — 1968
High School/Secondary Diplomas and Certificates
Dignity Memorial Funeral Homes December 2010 - Present
Dignity Memorial Funeral Homes 2010 - 2014
Skills
Data Entry, Outlook, Customer Service, Telephone Skills, Event Planning, Spreadsheets, Time Management, Office Administration, Microsoft Word, Microsoft Office, Receptionist Duties, Microsoft Excel, PowerPoint, Public Speaking, Filing
Education
Edmond Memorial High School 1983 — 1985
University of Central Oklahoma
General Studies
Dignity Memorial Funeral Homes April 2015 - Present
Expedia, Inc. June 2013 - May 2015
Victoria's Secret February 2013 - June 2013
Universal Orlando March 2010 - December 2012
Skills
Customer Service, Sales, Customer Satisfaction, Event Planning, Tourism, Marketing Strategy, Retail
Education
Pine View High School 2006 — 2009
University of Central Florida
Hospitality Administration/Management
Dignity Memorial Funeral Homes January 2011 - Present
First Presbyterian Church, Fort Oglethorpe, GA September 2005 - November 2008
Skills
Youth Ministry, Team Building, Community Outreach, Preaching, Fundraising, Religion, Pastoral Care, Theology, Leadership Development, Discipleship, Conflict Resolution, Volunteer Management, Missions, Coaching, Nonprofits, Public Speaking
Education
Southwestern Baptist Theological Seminary 1972 — 1975
Master of Divinity (MDiv), Biblical/Pastoral Studies
Mississippi College Clinton, Mississippi 1966 — 1970
Bachelor of Arts (BA), Bible/Philosophy
Kirkwood High Sch)ool (Kirkwood, MO 1963 — 1966
John Rundle High School (Grenada, MS) 1962 — 1963
Dignity Memorial Funeral Homes August 2014 - Present
Skills
Microsoft Office, Microsoft Word
Education
South Mountain Community College
Associate of Arts and Sciences (A.A.S.), Education
Dignity Memorial Funeral Homes
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Event Planning, Time Management, Social Networking, Retail, Data Entry
Education
University of Colorado Boulder 1965 — 1969
English Language and Literature, General
Service Corporation International January 2003 - Present
Dignity Memorial Funeral Homes January 2003 - Present
Skills
Customer Service, Public Speaking, Event Planning, Community Outreach, Microsoft Office, Team Building, Nonprofits
Education
St. Petersburg College
Associate of Science (AS), Funeral Service and Mortuary Science