Experience
Hightower Tutoring & Consulting   June 2015 - Present
Cayan LLC  May 2013 - Present
Masters IO Psychology   January 2013 - April 2015
Ted Blenkers LTD   July 2010 - July 2012
Comcast  June 2008 - June 2009
SuperMedia LLC   January 2008 - July 2008
Snake River Rendezvous   October 2006 - January 2008
Dex Media, Inc.   2006 - 2007
Yellowbook  July 2005 - August 2006

Skills
Research, Payment Card Processing, Mobile Payments, Psychology, Spa, Business Development, Advertising, Organizational..., Religious Studies, Spiritual Counselor, Meditation, Culture Change, Organizational Culture, Cultural Transformation, Organizational..., Organizational Design, Organizational Behavior, Organizational Structure, Applied Psychology, Industrial Organization, Small Business, Coaching, Customer Service, New Business Development, Marketing, Sales, Marketing Strategy, Team Building, Management, Leadership, Training, Social Networking, Social Media Marketing

Education
The Chicago School of Professional Psychology   2015 — 2018
Doctor of Philosophy (Ph.D.), Organizational Leadership

University of the Rockies   2012 — 2015
MASTER OF ARTS IN PSYCHOLOGY, Industrial and Organizational Psychology, 3.88

Ashford University   2007 — 2012
Bachelor of Arts (B.A.), Psychology, Sociology, 3.5

Experience
Elevate  August 2015 - Present
Elevate (Previously part of Think Finance)   March 2014 - August 2015
Think Finance  September 2011 - March 2014
SuperMedia LLC   August 2004 - December 2011
SuperMedia LLC   April 2003 - August 2004
Supermedia  April 2002 - April 2003

Skills
Oracle SQL, PeopleSoft CRM, Test Track Pro, Customer Service, Quality Assurance, Quality Center, Fast Learner, Highly Adaptable, Team Oriented, Oracle, PeopleSoft, Team-oriented, SQL, Requirements Analysis, Agile Project Management, Test Cases, Software Quality..., User Acceptance Testing, Seapine Test Track Pro, Scrum, System Testing, Agile Methodologies, SDLC, Testing, Test Automation, Adaptation, Manual Testing, Waterfall, Test Planning, Regression Testing, Microsoft SQL Server, Software Documentation, Integration

Education
Art Institute of Dallas   2000 — 2003
AACS, Multimedia & Web Design

Experience
LifeSpan Technology   March 2014 - Present
Norman White   December 2000 - Present
Murr, Inc.   February 2011 - June 2013
SuperMedia LLC   July 2006 - December 2010
Inceptor  May 2002 - July 2006
Excara, Inc.   October 1999 - April 2002
JEM Computers/OutletZoo.com, Inc.   1997 - 1999
J R Schuman Associates   1995 - 1997
Great American Brands   1993 - 1994

Skills
Financial Modeling, Strategic Planning, Process Improvement, Budgeting, Revenue Recognition, Financial Analysis, Cash Flow, Forecasting, Financial Management, Business Planning, Start-ups, E-commerce, Budgets, Leadership, Finance, Management, Business Strategy, Analysis, Strategy

Education
Boston College   1977 — 1981
BS, Finance, cum laude graduate- Carroll School of Management

Salem International University   2010 — 2011
MBA, International Business

Framingham North High   1973 — 1977
Diploma, College Preparatory, Top 10%

Experience
Shred-it  October 2013 - Present
Faith United Methodist Church  2005 - Present
Save On Everything  November 2011 - April 2013
Supermedia LLC   August 2005 - October 2010
Thomson Reuters Westlaw  October 1992 - July 2004

Skills
Sales, Computer Technology..., Legal, General business..., Management Consulting, Technology, Leadership, Marketing, Strategic Marketing..., Sales Management, Administrative Work, Online Advertising, Online Marketing, Marketing Strategy, Management, Advertising, Strategic Planning, Public Speaking, Sales Operations, B2B, Budgets, SEO, New Business Development, Social Media, Retail, Lead Generation, Account Management, Customer Retention, Selling, Sales Process, Sales Presentations, Training, Salesforce.com, CRM

Education
Bethel University   2003 — 2005
Master of Arts, Organizational Leadership, Summa

Bellevue University
Bachelor of Science, Business Administration

CTT
Telephony

Experience
Adicio  2014 - Present
Cintas  2012 - 2013
SuperMedia LLC   2007 - 2011
Red Bull - Crest Beverage Company   2005 - 2007

Skills
Workshop Facilitation, Salesforce.com, Account Management, Advertising, Leadership, Sales, Marketing, Social Media, SEM, Sales Presentations, Lead Generation, B2B, New Business Development, Marketing Communications, Marketing Strategy, Management, Sales Operations

Education
University of Redlands
Master of Business Administration (M.B.A.), Business Administration, Management and Operations

Cal State San Marcos
BA, Communication

Experience
Anderson Merchandisers  December 2014 - Present
BenefitMall  October 2013 - November 2014
Amazon  June 2013 - October 2013
Vivrae, Inc   March 2012 - September 2012
SuperMedia LLC   February 2006 - October 2011
The MHA Group  2005 - 2006
Catholic Charities of Los Angeles - WIA Program   October 2003 - December 2004
Teachers on Reserve  2000 - 2004
Avila University  1995 - 2000

Skills
Cold Calling, Account Management, Salesforce.com, Sales Management, Applicant Tracking..., Lead Generation, SEM, New Business Development, Direct Sales, Recruiting, Sales Process, Sales, Technical Recruiting, Online Advertising, Talent Acquisition, Leadership, Advertising, Management, Training, Selling, Coaching, Performance Management, Strategy, Leadership Development, Sales Operations, Team Building, Human Resources, Marketing, Business Development, Program Management, CRM, Call Centers, Healthcare, Onboarding, Selling Skills, Social Networking, Customer Retention, Business Analysis, Public Speaking, Marketing Strategy, Budgets, Project Planning, Employee Training, Customer Satisfaction, Building Relationships, Organizational..., PeopleSoft, Needs Analysis, Team Leadership, Hiring

Education
Avila University   1997 — 1999
MBA, Business Management

University of Kansas   1989 — 1992
BA, Liberal Arts

Experience
uHAPS Media  August 2012 - Present
LenaWood Photography   2006 - Present
AT&T Advertising Solutions  June 2011 - November 2011
SuperMedia LLC   November 2008 - October 2010

Skills
Portrait Photography, Portraits, Event Photography, Headshots, Photography, Wedding Photography, Time Management, Communication, Clerical Skills, Data Entry, Marketing, Teamwork, Leadership, Territory Management, Solid computer skills, Phlebotomists, Pharmacy Technicians, Sales, Advertising, Social Media Marketing, Google Adwords, Social Networking, Social Media, Blogging

Education
West Virginia State University   2003 — 2008
Biology, General

Carver Career Center   2000 — 2000
Phlebotomy Technician/Phlebotomist

Experience
Dale Carnegie Training  January 2015 - Present
CHRISTUS Health  September 2013 - June 2014
AT&T  April 2013 - September 2013
Nationstar Mortgage  January 2013 - March 2013
Capital One  January 2012 - October 2012
Capital One Home Loans  August 2010 - January 2012
SuperMedia LLC   2008 - 2010
EMC Mortgage  2006 - 2008
Countrywide Mortgage  2005 - 2006
Chase Paymentech  1997 - 2005

Skills
Instructional Design, Workshop Facilitation, Mortgage Lending, Needs Analysis, Training, Change Management, Succession Planning, Process Improvement, Time Management, Banking, Training Delivery, Coaching, Leadership Development, Captivate, Performance Improvement, Consulting, Management, Team Building, Program Management, Business Coaching

Education
Amberton University   2000 — 2003
M.S., Human Resources Training and Development

University of North Texas   1994 — 1995
B.A., Communication

Experience
Dex Media  January 2012 - Present
SuperMedia LLC   2011 - 2012
SuperMedia LLC   2005 - 2011
Verizon Publishing   July 2000 - 2005

Education
California State University-Fullerton
Bachelor of Arts (BA)

Chapman University

Experience
Safeguard Business Systems  April 2015 - May 2015
United States Postal Service  November 2013 - April 2015
SuperMedia LLC   December 1996 - February 2013
Musselman Advertising, Inc.   December 1995 - December 1996
PureRED/GA Communications (formerly Type-A-Graphics, Malvern, PA)   March 1992 - July 1995
American Law Institute-American Bar Association (ALI-ABA)   October 1989 - February 1992

Skills
Advertising, Graphic Design, Logo Design, Illustrator, Direct Mail, InDesign, Brochures, Adobe Creative Suite, QuarkXPress, Creative Direction, Typography, Graphics, Illustration, Adobe Acrobat, Layout, Photoshop, Posters, Mac, Flyers, Marketing, Email Marketing, Web Design, Dreamweaver, Online Marketing, Pre-press, Integrated Marketing, Corporate Identity, Banners, Business Cards, Image Manipulation

Education
Reading Area Community College
Certificate of Completion, Website Design and Maintenance

Indiana University of Pennsylvania   1982 — 1986
BFA, Art/Graphic Design

Art Institute of Philadelphia   1984 — 1985
College Affiliate, Advertising Design

Experience
TEDxOrangeCoast   September 2013 - Present
Web Search USA   January 2012 - Present
Wilson Vision   October 2008 - Present
Presbyterian Church of the Covenant  April 2011 - July 2013
SuperMedia LLC   April 2010 - July 2010
Tribune (Los Angeles Times   June 2009 - August 2009
Office Depot  May 2006 - July 2009

Skills
HTML 5, CSS3, Photography, Web Site Production, SEO, Google Analytics, Web Project Management, Website Development, Web Design, Competitive Analysis, Content Managed Websites, Web Content Management, Wordpress, JavaScript, Logo Design, WordPress, New Media, Advertising, E-commerce, CSS, CMS, Blogging, Web Development, Digital Marketing, SEM, Newsletters, Google Adwords, Online Advertising

Education
California State University-Fullerton   2008 — 2009
B.A., Visual Journalism

Miami Palmetto Senior High   1998 — 2002

Experience
Exit Links Realty  2015 - Present
Rennaissance Downtowns   2012 - 2014
SuperMedia LLC   2010 - 2011

Skills
Marketing, Microsoft Office, Microsoft Excel, Public Speaking, Telemarketing, Facebook, Online Marketing, Market Research, Social Media Marketing, Online Advertising, Social Networking, Sales, Real Estate, Residential Homes

Education
Southside highschool   2002 — 2006

Adelphi University
Bachelor's degree, Sports Management

Experience
Baltimore Events Inc   February 2015 - Present
Aldo's Italian Restaurant   August 2008 - May 2014
Capitol Office Solutions  February 2013 - July 2013
SuperMedia LLC   April 2012 - November 2012
SpecWorks, Inc  August 2011 - March 2012
What a Girl Wants   June 2005 - June 2006

Skills
Creative Problem Solving, B2B Marketing, Microsoft Office, Website Development, Social Media Marketing, Consultative Sales..., Solution Selling, Software Solution Sales, Sales Process, Customer Relations, Process Improvement, Professional..., Persuasion Skills, Highly Adaptable, Team Motivator, Detail Orientation, Able To Work Under..., Multitasker, Technologically Savvy, News Writing, Blog Development, Campaign Strategy, Patience, Compassion, Observant, Time Management, Open Minded, Fast Learner, Blogging, Customer Service, Sales, Marketing, Advertising, Customer Satisfaction, Salesforce.com, New Business Development, Political Campaigns, Account Management, Management, Strategic Planning, Cold Calling, Adaptation, Marketing Strategy, Leadership, Team Building, Sales Management, Social Media, Direct Sales, Sales Operations, B2B

Education
Towson University   2006 — 2011
Bachelor of Science (BS), Mass Communication/Media Studies

Cabrini College   2005 — 2006

Experience
VigilantGTS   August 2015 - Present
OCEUS Networks  May 2012 - July 2014
SuperMedia LLC   November 2008 - February 2012
Idearc Media  September 2007 - November 2008
Verizon Information Services  October 1998 - August 2007
GTE Directories Corp (Idearc Media Inc)   May 1986 - September 1998

Skills
Team Leadership, Instructional Design, Process Improvement, Cold Calling, Local Search, Customer Retention, SEM, Sales Process, B2B, Salesforce.com, Selling Skills, Needs Analysis, Sales Management, Sales Presentations, Lead Generation, Account Management, Sales, Online Advertising, Coaching, Direct Sales, Training, New Business Development, Advertising, Team Building, Call Center, Training Delivery, PPC, Customer Acquisition, Google Adwords, Social Media Marketing, Outside Sales, Solution Selling, Cross-functional Team..., SEO, Sales Rep Training, Social Media, Customer Service, Instructor-led Training, Sales Operations, CRM, Selling, Mobile Marketing, Advertising Sales, Online Marketing, Competitive Analysis, Management, Leadership, Marketing, Employee Training, Strategy

Education
Arkansas Tech University   1981 — 1984
Bachelor Of Science, Business Administration

K-town American High School   1973 — 1975
High School, Diploma

Experience
Forever Broadcasting  May 2014 - Present
SuperMedia LLC   July 2007 - August 2013
White Directory Publishers  June 2005 - July 2007

Skills
Advertising, SEM, Online Advertising, Digital Marketing, Social Media Marketing, Google Adwords, SEO, PPC, Mobile Marketing, Direct Marketing, Digital Media, Social Media, Marketing, Marketing Strategy, Salesforce.com, Direct Mail, B2B, Social Networking, Facebook, Google Analytics, Cold Calling, New Business Development, B2B Marketing, CRM, Online Marketing, Lead Generation, Advertising Sales

Education
Du Bois Business College-Oil City
Business/Management

Experience
NJ Advance Media (NJ.com)   December 2013 - Present
American City Business Journals  November 2012 - December 2013
Reed Elsevier (LexisNexis Martindale-Hubbell Division)   July 2011 - November 2012
SuperMedia, LLC  June 2003 - July 2011
Idearc Media (formerly Verizon Information Services)   June 2003 - July 2011
Verizon Information Services  June 2003 - November 2004
AT&T (formerly SBC Communications Inc.)   June 2002 - June 2003
Advanstar Communications  July 2001 - June 2002

Skills
Sales management, SEO, SEM, PPC, Cross-functional Team..., Leadership Development, Social Media Marketing, Social Media, Blogging, Salesforce.com, Sales Pipeline..., Digital Media, Online Video, Strategic Planning, Competitive Analysis, Business Analysis, Change Management, Channel Management, Online Advertising, Advertising Sales, Local Search, Digital Marketing, Sales Management, Web Marketing, E-commerce, Marketing, Integrated Marketing, Lead Generation, Website Development, Strategy, Google Analytics, Web Video, New Business Development, Advertising, Direct Marketing, Online Marketing, Google Adwords, Mobile Marketing, Training, Leadership, B2B, Social Networking, Sales Operations, CRM, Sales, Channel Partners, Management, Mobile Devices, Solution Selling, Search Advertising

Education
Bowling Green State University   1998 — 2000
BA, English

Berklee College of Music   1996 — 1998

Experience
Institute of Advanced Medicine   July 2012 - January 2013
SuperMedia LLC   July 2011 - July 2012
TodaysGlobalWoman.com Nationwide   April 2009 - August 2011
South Florida Business Journal  August 2010 - July 2011
American Express  October 2006 - April 2009
University of Arkansas at Pine Bluff  2008 - 2009

Skills
Social Media Marketing, Social Networking, Social Media, Email Marketing, Marketing, Public Relations, Public Speaking, Sales, Event Planning, Negotiation, Marketing Communications, Management

Education
Arkansas State University   2002 — 2006
B.S., Communications

Experience
Cruzaders/Team Relentless   January 2014 - Present
American Microtechnologies and Imperial Homes   August 2012 - April 2013
SuperMedia LLC   February 1988 - March 2010

Skills
Adobe Creative Suite, Food Photography, Joomla, phpMyAdmin, Advertising, Graphics, Pre-press, InDesign, SEO, Inserts, Adobe Acrobat, Photoshop, Online Marketing, Multimedia, Google Adwords, Advertising Sales, Web Design, Google Analytics, Layout, Photography, Online Advertising, Direct Mail, Email Marketing, Digital Media, Direct Marketing, Social Media Marketing, Website Development, Creative Direction, Facebook, Illustrator, Catalogs, QuarkXPress, WordPress, Art Direction, Dreamweaver, PPC, Logo Design, Storyboarding, Interactive Marketing, Mobile Marketing, Corporate Branding, Digital Marketing, Brochures, SEM, Adobe Fireworks, Brand Development, Concept Development, Digital Photography, Branding & Identity, Packaging

Education
Art Institute of Pittsburgh   2014 — 2015
Diploma, Web Page, Digital/Multimedia and Information Resources Design ONLINE COURSES

ABC Cerritos Adult EducationGraduated November 2011   2011 — 2012
Certificate, Web Design - Intermediate

American InterContinental University   2004 — 2005
bachelors, fine arts

American Intercontinental UniversityGraduated February 2005   2004 — 2005
Bachelors Degree, Fine Arts; Digital Design

St Scholasticas Philippines

Experience
The World Bank  May 2014 - Present
SuperMedia LLC   October 2008 - April 2014
Severna Park Voice, Pasadena Voice  February 2012 - January 2014
WomanScope NewsMagazine   November 2011 - October 2013
Examiner.com  September 2010 - August 2012
The Towerlight  October 2009 - May 2010

Skills
AP Style, Blogging, Social Media, Storytelling, Magazines, Social Media Marketing, Copy Editing, Creative Writing, News Writing, Proofreading, SEO, Editorial, Advertising, Marketing Communications, Microsoft Office, Content Management, Web Content Management, Report Writing, Online Journalism, Speech Writing, Social Media..., HTML, CisionPoint

Education
American University   2012 — 2014
Master of Arts (M.A.), Strategic Public Communications

Towson University   2004 — 2008
Bachelor of Science (B.S.), Journalism and New Media

Experience
Cigar City Brewing  January 2012 - Present
Ad Solutions at YourMembership.com   May 2012 - Present
Saint Somewhere Brewing   May 2010 - 2013
TruGreen  2004 - 2013
National Event Publications  2008 - 2011
Phone Directories Company  September 2005 - October 2007
SuperMedia LLC   2003 - 2004

Skills
Marketing, Sales, Online Advertising, Social Media Marketing, Management, Social Networking, Market Research, Craft Beer, Brand Development, Event Planning, Event Management, Beer, Digital Marketing, Facebook, Brand Awareness, Account Management, Brewing, Trade Shows, Email Marketing, Advertising Sales, Training, Advertising, Marketing Strategy, SEO, Lead Generation, Online Marketing, Strategic Planning, Digital Media, Integrated Marketing, Photoshop, Digital Photography, Brewery Tours, Beer Tours, Pop Art, Brewery, Closing Abilities, Master of presentations, Radio Advertising, Tour Operators, Guided Tours, Event Photography, Street Photography, Artists, Art Sales, Recruiting, knowledge worker, conversationist, SEO/SEM Marketing, Thought Leadership

Education
Art Institute of Colorado
Master of Arts (MA)

New England College
BS in B&B

Tenafly

Tenafly High School

Experience
Dex Media  2006 - Present
SuperMedia LLC   July 2003 - August 2008
Verizon Information Services  2000 - 2002

Skills
Lead Generation, Online Advertising, SEO, Local Search, Direct Mail, Advertising Sales, B2B Marketing, Account Management, Mobile Marketing, PPC, Sales Process, SEM, Yellow Pages, Customer Acquisition, Salesforce.com, Cold Calling, Sales, Graphic Design, Sales Management, Mobile Advertising, Advertising, Sales Presentations, B2B, Sales Operations, Online Marketing, Google Adwords, Social Media Marketing, Online Reputation..., Digital Marketing, Search Advertising, Email Marketing, Digital Media, Direct Marketing, Interactive Marketing, Media Planning, Google Analytics, Market Planning, Web Marketing, Yahoo Search Marketing, Organic Search, Digital Strategy, Media Buying, Display Advertising, Web Analytics, Behavioral Targeting, Integrated Marketing, Brand Awareness, Google Adwords..., Website Development, Multi-channel Marketing

Education
Art Institute of Pittsburgh   1979 — 1981
Assoc, Graphic Design

Bethel Park High School   1976 — 1979

Experience
Heartland Payment Systems  October 2014 - Present
Independent Consultant  2007 - Present
eGiftify   2013 - 2014
LivingSocial  2011 - 2012
SuperMedia LLC   2009 - 2011
Master Connection Associates  2006 - 2009
Morgans Hotel Group  May 2005 - December 2006
Woodberry Events, Inc.   November 2003 - November 2004
Gap Inc.  June 2001 - September 2003

Skills
Social Media Marketing, Online Advertising, Marketing, Marketing Strategy, Integrated Marketing, Sales, Digital Media, SEO, Account Management, Advertising, Social Media, Event Management, Blogging, Salesforce.com, Training, Lead Generation, Public Relations, New Business Development, Business Development, SEM, Strategy, Start-up Consulting, Boutique Hotels, SMB

Education
California State University-Chico
Bachelor's Degree, Hospitality, Marketing

Experience
Moorestown Friends School  August 2013 - Present
SuperMedia LLC   April 2011 - May 2012
Philadelphia Municipal Court  May 2010 - July 2010
Mid-Atlantic Financial, LLC.   June 2008 - August 2008
NBC-10 Sports   May 2008 - August 2008

Skills
Publicity, Budgets, Volunteer Recruiting, Business Development, Volunteer Management, Management, Marketing, Fundraising, Leadership, Event Planning

Education
Barnard College   2005 — 2009
Bachelor of Arts, Economics, History

Experience
All Medical Personnel  August 2014 - Present
United Allergy Services  October 2011 - June 2013
Dallas Nursing Institute  October 2010 - October 2011
SuperMedia LLC   February 2009 - May 2010

Education
Amberton University
Master of Business Administration (M.B.A.), Strategic Management and Leadership

Sam Houston State University   2002 — 2007
BBA, Marketing

Sam Houston State University
Bachelor of Business Administration, Marketing

Experience
SuperMedia LLC   2008 - 2011

Skills
Sales Management, Sales, Marketing, Advertising, Online Advertising, Microsoft Office, Microsoft Excel, VAST, Information Systems, New Business Development, Business Planning, VBScript, Customer Service, Customer Satisfaction, Consultants, Consulting, Web Design, Web Development, Website Development, Website Promotion, Yellow Pages, Internet Yellow Pages

Education
University of Phoenix   2009 — 2011
BS of Science in management, Business, Management, Marketing, and Related Support Services

Angelo State University   2003 — 2007
Edcation, Education

Experience
National Grid  January 2015 - Present
National Grid  February 2012 - January 2015
The New England Institute of Art  June 2010 - April 2011
SuperMedia LLC   March 2004 - April 2010
Verizon Information Services  July 2002 - 2004
Verizon Information Services  October 2001 - July 2002
Bell Atlantic  October 1998 - October 2001

Education
Art Institute of Pittsburgh   2009 — 2010
Diploma, Web Design

George Mason University   1992 — 1997
BS, Earth Systems Science - Geology

Experience
Dixie Paper Company Inc, Dixie Packaging   August 2015 - Present
ESPN East Texas   October 2011 - Present
Vista Sand  June 2015 - August 2015
Eisenbach Consulting, LLC   November 2012 - June 2015
Pine Cove  May 2012 - November 2012
SuperMedia LLC   April 2009 - May 2012
KTBB 92.1 FM / 600 AM   June 2010 - May 2011
Dallas Stars Hockey   October 1996 - April 2009
The Isphere Agency   January 2008 - July 2008
Diamond H Recognition  January 2007 - January 2008

Skills
PHP, MySQL, LAMP, SEO, Project Management, E-commerce, Radio, HTML, Web Development, Management, Databases, SQL, Apache, XML, Web 2.0, Microsoft SQL Server, CSS, JavaScript, CMS, Integration, WordPress, Networking, jQuery, Dreamweaver, Website Development, Mobile Applications, Web Design, MVC, Enterprise Software, Social Networking, Linux, Web Services, Online Marketing, Social Media Marketing, Web Project Management, Agile Methodologies, Social Media, Software Development, Leadership, Subversion, Team Building, AJAX, HTML5, IIS, REST, SOAP, Programming, Public Speaking, Customer Service, Marketing

Education
The University of Texas at Arlington   1987 — 1990
BA, Radio/TV Communications

Abilene Christian University   1986 — 1987
General Studies, Broadcast Journalism

Hardin-Simmons University   1985 — 1987
General Studies, Broadcast Journalism

Experience
Time Warner Cable Business Class  October 2014 - Present
T-Mobile  September 2012 - May 2014
Sprint Nextel  May 2011 - September 2012
AT&T  August 2010 - May 2011
SuperMedia LLC   February 2003 - June 2010
Verizon  October 2002 - February 2003

Skills
B2B, Account Management, Sales Process, Sales, Cold Calling, Lead Generation, Sales Operations, Salesforce.com, Advertising, New Business Development, Solution Selling, Direct Sales, Customer Retention, Business Development, Wireless, Leadership, Customer Service, Online Advertising, Sales Presentations, Sales Management, Social Media Marketing, Selling, Product Marketing, Team Building, Direct Mail, Marketing Strategy, Google Adwords, Strategic Partnerships, Marketing, CRM, Mobile Devices, Competitive Analysis, Telecommunications, Bilingual Proficiency, English-Spanish, Digital Marketing, SEO, SEM, Advertising Sales, Direct Marketing, Email Marketing, VoIP, B2B Marketing, PPC, Social Networking, Product Management, Customer Experience, Building Relationships, Brand Development, Contract Negotiation

Education
SMU School of Engineering   2005 — 2005
Certification, .NET

Brookhaven Community College   1998 — 2000
Associate of Applied Visual Communications, Web Page, Digital/Multimedia and Information Resources Design

Experience
Kessler Creative  January 2014 - Present
Kessler Creative  2015 - 2015
Kessler Creative  2014 - 2015
Kessler Creative  2014 - 2015
Kessler Creative  2013 - 2015
Kessler Creative  2013 - 2015
Kessler Creative  2012 - 2015
SuperMedia LLC   September 2012 - January 2014
LocalEdge A Hearst Media Services Company  February 2006 - January 2012
Productivity Central, LLC   May 2004 - December 2005

Skills
Google Adwords, Yahoo Search Marketing, Microsoft Office, Microsoft Advertising..., Google Adwords Express, Salesforce.com, PowerPoint, Adobe Acrobat, WebEx, Social Media Marketing, Online Marketing, Online Advertising, Online Branding, Brand Development, Small Business..., Advertising Sales, Social Networking, Business Networking, Teleconferencing, Blog Marketing, Web Development, Media Planning, Contract Negotiation, Negotiation, Customer Relations, Collections, Sales Presentations, Public Speaking, Web Content Management, Consultative Selling, Marketing Strategy, Marketing, SEO, Advertising, Strategy, Web Marketing, SEM, Customer Acquisition, Lead Generation, Website Development, Mobile Marketing, Digital Marketing, B2B, PPC, Local Search, Search Advertising, B2B Marketing, Marketing Communications, Mobile Advertising, Digital Strategy

Education
Bethune-Cookman University   1992 — 1994

Florida Community College at Jacksonville   1991 — 1992

Englewood High School

Experience
Anton Creative Solutions   January 2000 - Present
SuperMedia LLC   April 2003 - April 2012
Raya Designs   March 1995 - June 2000

Skills
Brochures, Corporate Identity, Collateral, Graphics, Website Development, Copy Editing, Layout, Catalogs, Marketing Communications, Advertising, Web Design, Social Networking, Illustrator, Adobe Creative Suite, Creative Direction, Email Marketing, Online Advertising

Education
California State University-Fullerton   1992 — 1995
Bachelor of Communications, Advertising & Graphic Design

Experience
West Michigan Jobs Group   December 2009 - Present
Net Owl Media LLC   November 2010 - December 2013
SuperMedia LLC   August 2003 - March 2010

Skills
Advertising, Blogging, Research, Social Media, Social Media Marketing, Online Advertising, Marketing, Public Relations, Social Networking, Marketing Strategy, Event Planning, Renewable Energy, Sustainable Energy, Facebook, Lead Generation, Online Marketing, Sales, Web Marketing

Education
Aquinas College   2006 — 2008
Masters, Management

Central Michigan University   1997 — 2001
B.S., Psychology, Sociology, Office Systems Administration

Mona Shores High School   1993 — 1997

Experience
Dex Media, Inc.   January 2012 - Present
SuperMedia LLC   November 2007 - February 2012
Idearc Media  March 2005 - August 2007
Verizon  January 2004 - 2005

Skills
SEM, Google Adwords, Web Analytics, Google Analytics, SEO, PPC, Mobile Marketing, Lead Generation, Organic Search, Online Advertising, Digital Marketing, Email Marketing, Online Marketing, Management, Web Development, Product Management, Competitive Analysis, Start-ups, Leadership, Marketing, Cross-functional Team..., E-commerce

Education
Six Sigma Greenbelt Class   2011 — 2011

Brookhaven Community College   1997 — 2000
Yes, Science with Emphasis on Biology

Experience
Lockton Companies  February 2013 - Present
Technicolor / M-GO   March 2012 - January 2013
SAGE Publications  March 2011 - November 2011
Yellowpages.com/ At&t Interactive   December 2010 - March 2011
SuperMedia LLC   May 2010 - June 2010
Yellowpages.com/ At&t Interactive   September 2009 - December 2009
Core-Mark International, inc.   October 2006 - May 2007

Skills
Graphic Design, Web Design, New Media, CSS, HTML, Photoshop, Illustrator, InDesign, Adobe Creative Suite, Dreamweaver, Windows, Layout, PowerPoint, QuarkXPress, Microsoft Office, Adobe Acrobat, Word, User Interface Design, Outlook, Flash, Photography, Advertising, Excel, Brochures, Brand Development, Editing, Production, Logo Design, Research, Customer Relations, Banners, Corporate Identity, Posters, Mac, Typography, Graphics, Print Production, Web Development, Retouching, Business Cards, Flash Animation, Newsletters, HTML + CSS, Photo Editing, Final Cut Pro, Adobe Fireworks, User Experience, Image Editing, Image Manipulation, Interaction Design

Education
Academy of Art University   2003 — 2008
BFA

Experience
Comcast Business  September 2014 - Present
JusBasix   November 2007 - Present
Comcast Business Class  June 2012 - September 2014
SuperMedia LLC   July 2011 - May 2012
Time Warner Cable Business Class  April 2010 - April 2011
Wave-Metronome   2005 - 2007
Ingram Micro  August 2000 - March 2005
Ingram Micro  2000 - 2005

Skills
Online Advertising, Advertising Sales, Interactive Advertising, Sales Management, Salesforce.com, Inside Sales, Sales Process, Direct Sales, Distribution Management, Purchasing Management, Account Management, Business Development, Management, Purchase Management, Customer Service, Marketing Strategy, Cross-functional Team..., Product Management, Solution Selling, Sales, Marketing, Inventory Management, Leadership, CRM, Distributed Team..., Market Research, Strategic Partnerships, Competitive Analysis, Channel Partners, Product Marketing, Sales Operations, Multi-channel Marketing, B2B, Lead Generation, Selling, Cold Calling, Business Planning, Customer Retention, Advertising, Sales Presentations, Program Management

Education
Argosy University Phoenix   2014 — 2016
Master of Business Administration (MBA), Accounting and Finance

Argosy University Los Angeles   2005 — 2007
BA, Business Management

California State University-Fullerton   1991 — 1994
California University of Fullerton, Accounting and Business/Management

Experience
ADP  July 2015 - Present
FedEx Services  October 2011 - July 2015
ADP  2015 - 2015
SuperMedia LLC   2009 - 2011
Verizon Wireless  December 2007 - October 2009
Hooks Texas Police Dept   July 2001 - August 2007
U.S. Coast Guard   August 1998 - July 2001

Skills
Account Management, Sales, Online Marketing, Sales Management, Advertising, Coaching, Training, Teamwork, Sales Process, Customer Service, B2B, Budgets, Project Planning, Lead Generation, Interviews, Cold Calling, Salesforce.com, Purchasing

Education
Arizona State University   2012 — 2014
Bachelor's Degree, Bachelor's of Liberal Studies (BLS)

Paris Jr. College
Associate of Science (A.S.)

United States Coast Guard

Daingerfield High School

Experience
GameStop  April 2015 - Present
JCPenney  February 2012 - Present
SuperMedia LLC   December 2007 - January 2012
The Brink's Company  April 2004 - December 2007
Eagle Investment Systems  November 2002 - October 2003
Fidelity Investments  July 1999 - October 2002

Skills
Data Warehousing, Oracle, SQL, SQL Tuning, Oracle RAC, PL/SQL, Performance Tuning, RMAN, Microsoft SQL Server, Unix, Databases, Business Intelligence, Unix Shell Scripting, Database Design, AIX, Database Administration, Toad, SQL*Plus, Shell Scripting, Production Support, Disaster Recovery, MySQL, Oracle Enterprise..., Oracle SQL, Enterprise Architecture, Integration, Data Modeling, ETL, Informatica, Weblogic, Solaris, High Availability, Oracle E-Business Suite, HP-UX, Oracle Applications, IBM AIX, DB2, Exadata, SOA

Education
Bharathidasan University   1993 — 1997
B.E, Electronics and Communication Engineering

S.B.O.A school and Junior College

Experience
salesforce.com  January 2014 - Present
salesforce.com  February 2013 - December 2013
Salesforce.com  October 2011 - January 2013
SuperMedia LLC   May 2004 - September 2011
Carreker Corporation  May 1998 - January 2004
EDS  September 1987 - May 1998

Skills
Vendor Management, PeopleSoft, Finance, Portals, Human Resources, Strategic Planning, Agile Methodologies, Agile Project Management, Business Process, CRM, Cloud Computing, ERP, ERP Oracle, ERP Software, Enterprise Architecture, Enterprise Software, IT Strategy, Integration, Leadership, Management, Oracle, PMO, Process Improvement, Program Management, Project Management, Requirements Analysis, Requirements Gathering, SDLC, SOA, SaaS, Sales Process, Salesforce.com, Software Documentation

Education
Baylor University   1985 — 1987
BBA, Information Systems

Experience
SuperMedia LLC   February 1988 - Present
SuperMedia LLC   February 1988 - February 2012
SuperMedia LLC (formerly Idearc Media, Verizon Information Services, and GTE Directories)   November 2007 - April 2009
Idearc Media (formerly Verizon Information Services and GTE Directories)   March 2001 - November 2007
Manager, National Sales Training   March 1994 - March 2001
SuperMedia LLC (formerly Idearc Media, Verizon Information Services and GTE Directories)   August 1989 - March 1993
GTE Directories (formerly Verizon Information Services, Idearc Media and GTE Directories)   February 1988 - August 1989

Education
California State University-Chico   1967 — 1971
Bachelor of Arts, Spanish, Education, Home Economics

Bachelor's Degree

Experience
Cool Gear International  September 2013 - Present
Foreclosure Prevention Advocates   February 2013 - February 2014
SuperMedia LLC   August 2012 - February 2013
Staples  March 2009 - August 2012
Circuit City  2005 - 2009

Skills
Salesforce.com, Sales, Account Management, Sales Process, Sales Management, Cold Calling, Computer Proficiency, Computer Repair, Customer Service, Customer Satisfaction, Customer Retention, Persistence, Audio Visual Support, Online Communications, Communication Skills, Public Speaking, Business Acumen, Highly personable, Personnel Management, Personal Development, Friendly Personality, Adaptability, Selling, Direct Sales, Business Development, Communication

Education
Bridgewater State College   2005 — 2009
Bachelor of Science (B.S.), Psychology

Silver Lake Regional High School   2000 — 2004

Experience
Saba Software  March 2014 - Present
SkillSoft  April 2012 - February 2014
DataSphere Technologies Inc.  July 2011 - May 2012
SuperMedia LLC   June 2006 - May 2010
Cadence Design Systems  February 2001 - July 2004
MicroAge  February 1996 - June 1999

Skills
Microsoft Office, Salesforce.com, Bilingual-Spanish, Spanish, SEM, CRM software, Account Management, Customer Relations, Education, Federal Government Sales, Higher Education, military sales, Defense Industry, Fortune 500, Fortune 1000, SEO, Latin America, SaaS, Solution Selling, Sales Management, Team Leadership, E-Learning, CRM, Sales, Management, Customer Service, Online Advertising, Training, Channel Partners, Business Development, Leadership

Education
Arizona State University   1991 — 1995
BS, Sociology

Sleepy Hollow HS

Experience
SuccessFactors, an SAP Company (formerly Jobs2web)   May 2012 - Present
SuccessFactors (Jobs2Web)   May 2011 - June 2012
SuperMedia LLC   2004 - January 2011
Miche Bag MN   2010 - 2011
TMP  1999 - 2003

Skills
Interactive Solutions, Client Services, Marketing Communications, Web 2.0, Client Management, Interactivity, CRM, Financial Services, Marketing Strategy, Strategy, Salesforce.com, Account Management, Online Advertising, Recruiting, Marketing, Advertising, Training, Talent Acquisition, Sales, Sales Presentations, Project Planning, Email Marketing, Program Management, Lead Generation, Customer Retention, Direct Marketing, SEO, Management, SEM, Analytics, Digital Marketing, E-commerce, Market Analysis, Interactive Marketing, Sales Management, Social Media Marketing, Business Development, Start-ups, Web Analytics, New Business Development, B2B, User Interaction, PPC, Online Marketing, Strategic Partnerships, Analysis, Business Strategy, Social Media, Digital Strategy, Mobile Marketing

Education
University of Minnesota-Twin Cities   1988 — 1993
Bachelor of Arts (BA), Communications and Theatre

Brown College   1990 — 1991
Radio/TV Broadcasting, Radio and TV, writing/on-air/sales

Robbinsdale Armstrong

Experience
CommLoan   May 2015 - Present
ReachLocal  July 2013 - May 2015
SuperMedia  March 2012 - July 2013
SuperMedia LLC   January 2008 - March 2012
Loan Smart Mortgage   June 2006 - December 2008
Global Wide Capital   December 2004 - December 2005
L&G Mortgagebanc  2002 - 2005

Skills
Local Search, SEM, B2B, PPC, Search Advertising, Marketing Strategy, Salesforce.com, Google Adwords, Online Advertising, Social Media, Social Media Marketing, Digital Marketing, Web Marketing, Account Management, Advertising, Sales Process, Sales Management, New Business Development, Direct Marketing, Online Marketing, Entrepreneurship, Sales, Automotive, Advertising Sales, Selling, B2B Marketing, Cold Calling, Market Research, Digital Strategy, Marketing Management, Business Development, Sales Operations, Lead Generation, Web Analytics, Digital Media, Customer Retention, Product Marketing, Organic Search, Small Business, Mobile Marketing, Online Lead Generation, Affiliate Marketing, Strategic Partnerships, Social Networking, Conversion Optimization, CRM, Customer Acquisition, Management, Market Planning, Sales Presentations

Education
Arizona State University   1991 — 1994
Actuarial Science

Experience
GameStop  November 2014 - Present
JCPenney  October 2010 - November 2014
SuperMedia LLC   January 2003 - October 2010
Price Solutions Inc   2001 - 2003
Shupe Consulting   1998 - 2001
Cerner  1997 - 1998

Skills
Agile Project Management, E-commerce, Agile Methodologies, Oracle, SQL Server, Change Management, IT Management

Education
Missouri State University   1996 — 1997
Information Technology

Baylor University   1990 — 1995
Bachelor of Business Administration (B.B.A.), Finance

Experience
Global Power   April 2015 - Present
Global Power   September 2013 - Present
Global Power   July 2012 - September 2013
Global Power Equipment Group  July 2011 - July 2012
SuperMedia LLC   November 2007 - July 2011
Crescent Real Estate  June 2006 - August 2007
PricewaterhouseCoopers LLP  December 2000 - June 2006
Southwestern Bell Mobile Systems  December 1999 - December 2000

Skills
Internal Controls, Internal Audit, Auditing, Risk Management, Accounting, Enterprise Risk..., Sarbanes-Oxley Act, Sarbanes-Oxley, Leadership, Financial Reporting, Business Process, Financial Analysis, IT Audit, Finance, Process Improvement, SEC filings, CISA, COSO, Mergers, SAS70, Profit, Revenue Assurance, Project Management, Management Consulting, Management, SOX 404, Project Planning, Risk Assessment, COBIT, Change Management, Information Technology, Fraud, Information Security..., Business Process..., Strategy, Mergers & Acquisitions, ERP, Software Documentation, Governance, PMP, Consulting, Enterprise Software, Business Analysis, Acquisition Integration, IT Strategy, Integration, Financial Systems, Energy, Access, Information Security

Education
Baylor University - Hankamer School of Business   1995 — 1999
Bachelor of Business Administration (BBA), Management Information Systems

Experience
The Los Angeles Film School  April 2014 - Present
MB Graphic and Web Design   January 2010 - Present
SuperMedia LLC   March 2011 - April 2014
Sign-A-Rama  May 2010 - March 2011

Skills
Mac, Creative Direction, Photoshop, Adobe Creative Suite, Logo Design, Illustrator, Vector Illustration, Graphics, Dreamweaver, Advertising, Film, Final Cut Pro, Graphic Design, InDesign, Video Production, Web Design, Brand Development, web, Web Development, html, CSS, CSS3, PHP, phpMyAdmin, SEO, Flash, Video Editing, Layout, User Interface Design, Typography, HTML

Education
Compumatics   2008 — 2008
Certificate, Graphic Design

Academy of Art University   1999 — 2004
Bachelor of Fine Arts Degree, Motion Picture, Film, Video

Experience
LanguageLine Solutions  July 2012 - Present
SuperMedia LLC   September 2008 - November 2010
Primesource  July 1989 - August 2008

Skills
Sales Management, B2B, P&L Management, Account Management, New Business Development, Marketing Strategy, Market Analysis, Key Account Management, Trade Shows, Product Marketing, Vendor Relations, Product Management, Team Building, Sales Process, Customer Relations, Salesforce.com, Cold Calling, Selling, Lead Generation, Sales Presentations, Customer Acquisition, Solution Selling, Sales Operations, Customer Retention, Customer Service, Online Advertising, Social Media Marketing, Management, Online Marketing, Sales, Business Development, Contract Negotiation, Competitive Analysis, Strategic Partnerships, Advertising, Pricing, Direct Sales, CRM, Strategic Planning, Customer Satisfaction, Forecasting, Market Planning, Marketing, Budgets

Education
The University of Texas at Dallas   1992 — 1994
Masters, Finance

California State University-Fullerton   1987 — 1991
BA, Management

Experience
Dex Media  May 2013 - Present
SuperMedia LLC   June 2011 - April 2013
SuperMedia LLC   January 2009 - May 2011
SuperMedia LLC   January 2008 - December 2009
Verizon Information Services  January 2003 - December 2007

Skills
Strategic Business..., Labor & Employee..., HR Technology, HR Shared Services, Workforce Development, Talent Management, Succession Planning, HR Outsourcing, Total Rewards, Staffing and Recruiting, Divestiture/spin-off, Health & Welfare Plan..., EEO compliance, HR Strategy, HR Service Delivery, HR Policies, Human Resources, Personnel Management, Organizational Design, Program Management, BPO, Labor Relations, Employee Benefits, Vendor Management, Strategy, HRIS, Leadership

Education
Cornell University
Industrial & Labor Relations, Collective Bargaining

Butler University
Master of Business Administration (MBA)

University of Evansville
Bachelor of Science (BS), Business Administration and Management, General

Experience
YP Holdings  October 2009 - Present
SuperMedia LLC   October 2008 - October 2009

Skills
Local Search, Media Planning, Mobile Marketing, Lead Generation, Database Marketing, Strategic Planning, Marketing Strategy

Education
Alabama Agricultural and Mechanical University   1991 — 1999
Business Administration and Management, General

Experience
Coldwell Banker Residential Brokerage  November 2013 - Present
SuperMedia LLC   July 2012 - July 2013
Idearc/SuperMedia   November 2009 - July 2012
Idearc Media  October 2009 - November 2009
TAC Worldwide/Idearc   October 2009 - November 2009
Verizon/Idearc   June 2004 - April 2009
TAC Worldwide/Verizon   May 2004 - June 2004
Freelance Service   February 1993 - May 2004
BurrellesLuce  August 1997 - October 2000
Rector-Duncan and Associates   April 1995 - March 1996

Skills
CRM, Advertising, Website Development, Web Design, SEO, SEM, Customer Service, Strategy, Photoshop, Sales, PPC

Education
The University of Texas at Arlington   2000 — 2003
B.A., Communication Technology, Minor: French, Cum Laude 3.57

Austin Community College   1990 — 1994
A.A.S., Commercial Art, 3.72

Experience
Dominion Enterprises/ Homes.com   2010 - Present
Meridian Solutions   January 2003 - June 2012
Meridian Solutions   October 2002 - June 2012
SuperMedia LLC   January 2009 - March 2010
SuperMedia  January 2009 - March 2010
Cox Auto Trader  January 2004 - December 2008
Cox Auto Trader  January 2004 - December 2008
Cox Auto Trader  January 2004 - December 2008
The Community PhoneBook   January 1994 - October 2002

Skills
SEM, Google Analytics, Google Adwords, PPC, SEO, Omniture, excel, Sales, Marketing, Email Marketing, Online Marketing, Online Advertising, Advertising, Integrated Marketing, Mobile Marketing, Microsoft Excel, Display Advertising, Direct Mail, Lead Generation, Digital Marketing, Web Analytics, Interactive Marketing, Advertising Sales, Digital Strategy, Social Media Marketing, Web Marketing, Digital Media, Affiliate Marketing, Search Advertising, Media Planning, Ad Serving, E-commerce

Education
Alfred State College - SUNY College of Technology   1978 — 1980
AAS, Business Administration

Experience
ACK Treasures   2010 - Present
The Council for Women at Boston College   2012 - 2014
St. Mary's Women & Children's Center   2011 - 2014
SuperMedia LLC   2007 - 2012
Verizon  2000 - 2007
Bell Atlantic  1997 - 2000
NYNEX Information Services   1986 - 1997
Bay Shore Cable   1983 - 1986
Arlington + Quincy Cablesystems   1981 - 1983
Quincy Cablesysems   1980 - 1983

Skills
SEM, Advertising Sales, Online Advertising, Lead Generation, Advertising, Google Adwords, Social Media Marketing, Salesforce.com, PPC, Mobile Marketing, Online Marketing, SEO

Education
Boston College
BA, Political Science, Fine Art

Experience
SuperMedia LLC   1988 - Present
SuperMedia LLC   1988 - Present
NYNEX/Bell Atlantic/ Verizon Yellow Pages   1988 - 2009

Skills
Lead Generation, SEM, Google Adwords, Online Marketing, Advertising, Social Media Marketing, Direct Mail, Mobile Marketing, Account Management, Local Search, Mobile Advertising, Cold Calling, Marketing Communications, Media Planning, PPC, B2B Marketing, Sales Presentations, Trade Shows, Event Planning, Copywriting

Education
Babson College
BS

Experience
Hasselblad-Bron Inc   July 2015 - Present
DexMedia  December 2010 - December 2014
SuperMedia LLC   2009 - December 2010
Idearc Media  2005 - 2009
Verizon Information Services  2004 - 2008

Skills
PPC, Digital Marketing, Advertising Sales, Online Marketing, Lead Generation, Marketing Strategy, Graphic Design, Communication Skills, Customer Service, Management & Supervision, Project Management, SEM, Online Advertising, Social Media Marketing, Advertising, Product Development, Direct Marketing, Competitive Analysis, Salesforce.com, Selling, Product Marketing, Sales, B2B Marketing, Direct Mail, Market Planning, Marketing, B2B, Cold Calling, Strategy, Management, Integrated Marketing, Email Marketing, Marketing Management, Account Management, Sales Presentations, Marketing Communications, SEO, Customer Acquisition, Sales Process, Digital Media, Digital Strategy, Inbound Marketing

Education
Alfred University   1973 — 1977
BFA, Art & Design

Wolverhampton Polytechnic, Wolverhampton England

Experience
Nutrisystem, Inc.   May 2015 - Present
The Vanguard Group  March 2013 - May 2015
SuperMedia LLC   August 1996 - February 2013

Skills
Illustrator, Flash, InDesign, CSS, Advertising, Adobe Creative Suite, Mac, Graphic Design, Photoshop, Graphics, Layout, User Interface, Web Design, User Experience, MySQL, Typography, Illustration, Customer Service, Microsoft Office, ActionScript, Logo Design, Copywriting, Vector Illustration, HTML, XML, Magazines, XHTML, Flash Animation, Interaction Design, JavaScript, Mobile Design, HTML/XML, Customer Relations, Captivate, Research, Teamwork, Windows, Apple, Fireworks, CMS, Logos, Retouching, After Effects, Flash Design, Mac OS X

Education
Cabrini College   2006 — 2009
Masters of Science, Instructional Design and Technology

Cabrini College   1995 — 1997
Bachelors of Fine Art, Graphic Design

Experience
SuperMedia LLC   January 2007 - Present
Dex Media  January 2007 - Present
SuperMedia LLC   2007 - Present
Verizon  April 1999 - January 2007
Verizon  1999 - 2007

Skills
Cold Calling, Salesforce.com, Outside Sales, B2B, Account Management, Lead Generation, Sales Process, Direct Sales, Sales Management, Customer Retention, SEM, Solution Selling, Sales, PPC, Direct Mail, Sales Operations, Marketing, Customer Acquisition, Selling, Advertising, Social Media, Management

Education
Anna Maria College   2002 — 2004
Master of Business Administration (MBA), Marketing

New Delhi University, India   1987 — 1990
Bachelor of Applied Science (B.A.Sc.), Economics

Experience
American Advisors Group, Inc. (AAG Reverse Mortgage)   April 2015 - Present
Owner AllStar Barbershop   December 2006 - Present
Bain Capital/ Worldpay   August 2013 - May 2015
Kennesaw Business Assoc   2011 - 2013
AT&T  July 2010 - 2013
Reed Construction Data  January 2010 - July 2010
SuperMedia LLC   December 2006 - December 2009
CountryWide  March 2004 - September 2006
Homeowners Loan Corp  2003 - 2006

Skills
Lead Generation, Sales, Account Management, Cold Calling, Sales Operations, Online Advertising, Marketing, Training, Customer Retention, SEO, Management, Marketing Strategy, Call Centers, Advertising, Direct Sales, Salesforce.com, Mortgage Lending, Sales Process, Sales Management, B2B, CRM, Sales Presentations, New Business Development, Selling, Strategic Partnerships

Education
Southeast Missouri State University   1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Information Technology

Roffler Moler Hairstyling College

Experience
Dex Media, Inc.   April 2013 - Present
SuperMedia LLC   October 2008 - April 2013
Eastman Kodak  August 2004 - December 2006

Skills
Salesforce.com, Online Marketing, Sales Operations, Lead Generation, Account Management, Online Advertising, B2B, Sales Process, Cold Calling, Advertising, Sales Presentations, CRM, Sales Management, SEM, Social Media Marketing, Customer Retention, Direct Sales, Sales, New Business Development, Selling, Marketing Strategy, Marketing, Email Marketing

Education
American Public University System
Bachelor of Arts (B.A.), Management

Washington University in St. Louis

Experience
SuperMedia LLC   October 2009 - Present
E.W. Scripps w   March 2007 - October 2009
Central Parking System  June 1989 - October 1994

Skills
SEM, Direct Mail, Local Search, Advertising, Google Adwords, PPC, Online Advertising, SEO, Lead Generation, Social Media Marketing, B2B, Mobile Marketing, Salesforce.com, Yellow Pages, Cold Calling, Direct Marketing, Media Planning, Digital Marketing, Behavioral Targeting, Yahoo Search Marketing

Education
California State University-Chico   1985 — 1987
Bachelor of Arts (B.A.), Psychology & Econmics

Experience
Cablevision  October 2012 - Present
SuperMedia LLC   January 2010 - December 2012

Education
SUNY Binghamton   1998 — 2001
Financial Economics

Experience
SuperMedia LLC   October 2011 - August 2012
Verizon Yellow Pages  1993 - 2003

Skills
Media Strategy, Advertising, Microsoft Word, Team Building, B2B, Lead Generation, Market Research, Marketing Communications, Marketing Strategy, Online Advertising, Online Marketing, Social Media Marketing, Sales Presentations

Education
Bloomsburg University of Pennsylvania   1989 — 1993
BS, Business Management

Shawnee High school   1986 — 1989

Experience
SuperMedia LLC   May 2001 - Present

Skills
Outlook, Administrative Support, Word, Telephone Skills, PowerPoint, Microsoft Office, Excel, Fax

Education
California State University-Hayward
Bachelor of Science, Business Administration

Experience
MileOne  October 2011 - Present
SuperMedia LLC   September 1996 - April 2010

Skills
Graphic Design, Adobe Creative Suite, Typography, Color Theory, Print, Illustration, Magazine Layout Design, Direct Mail Pieces, Logo Design, Flyers, Posters, Layout, Corporate Identity, Magazine Design, Business Cards, InDesign, Brochures, Branding, Collateral, Image Manipulation, Pre-press, Direct Mail, Art Direction, Vector Illustration, Visual Communication

Education
The Art Institute of Pittsburgh   2006 — 2010
Bachelors Degree, Graphic Design, 3.6

Art Institute of Philadelphia   1994 — 1996
Associate's degree, Graphic Design

Experience
New York Daily News  September 2012 - Present
SuperMedia LLC   April 2005 - August 2012
Gannett Newspapers  October 2001 - March 2005
Wedding Bells Magazine   March 2000 - August 2001

Skills
Lead Generation, Account Management, Email Marketing, Social Media, Marketing Strategy, New Business Development, Sales, Marketing, Sales Process, Advertising, Online Advertising, National Promotions, Cold Calling, Advertising Sales, Business Development, Customer Retention, Digital Marketing, Digital Media, Direct Sales, Google Adwords, Mobile Marketing, Online Marketing, SEM, Sales Management, Sales Presentations, Social Networking

Education
Baruch College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Fisk University

Experience
SuperMedia LLC   April 1998 - Present

Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communication, General

Experience
Sonic Healthcare USA  April 2008 - Present
SuperMedia LLC   July 1994 - April 2008
Verizon Information Services  July 1994 - April 2008
Health Net  January 1989 - July 1994
General Dynamics  1981 - 1989
Cal Poly Pomona  1985 - 1987

Skills
Unix, Linux, Disaster Recovery, Shell Scripting, Perl, Unix Shell Scripting, AIX, Data Center, SAN, System Administration, High Availability, Virtualization, Servers, Enterprise Architecture, TCP/IP, Storage Area Networks, Storage, Integration, Firewalls

Education
California State Polytechnic University-Pomona   1985 — 1987
Master of Science (MS), Computer Science

UCLA   1975 — 1980
Bachelor of Science (B.S.), Mathematics and Computer Science

Experience
SuperMedia LLC   December 2003 - June 2011
Towers Watson  July 2000 - October 2003
US Navy  May 1998 - June 2000

Skills
Microsoft Office, Outlook, Data Entry, Payroll, Expenses, Supply Ordering, Travel Arrangements, Customer Service, Organizing Meetings, Human Resources, QuickBooks, Multi Tasking, Organizational..., PeopleSoft, Cybershift, Internet, Fundraising, Executive Support, Administrative..., Office Administration

Education
Baker College Online   2012 — 2013
Associate of Arts and Sciences (AAS), Accounting and Computer Science

Ashford University   2007 — 2008
BS, Business: Organizational Management