Experience
Aurora Logistics   June 2006 - Present
Forest Lawn Memorial Parks and Mortuaries   April 1982 - January 1991
Grahmco   March 1981 - June 1990

Skills
Customer Service, Public Speaking, Team Building, Event Planning, Coaching, Microsoft Office, Strategic Planning, Budgets, Fundraising, Marketing, Microsoft Word, Customer Satisfaction, Sales, Understanding what the...

Education
Central Florida Community College   1993 — 1995
Logistics & C.D.L., Logistics

Cincinnati College of Mortuary Science   1974 — 1975
Mortuary Science and Embalming/Embalmer

Cincinnati School of Mortuary Science   1974 — 1975
Associate's degree, Funeral Home Operations

Experience
Personal Funeral Planning Mortuary   October 2014 - Present
Bobbitt Memorial Chapel   November 2012 - September 2014
Douglass & Zook Mortuary   2011 - 2012
Carriage services  2010 - 2011
Forest Lawn Memorial Parks and Mortuaries   2002 - 2010
Service Corporation International  1995 - 2002
United States Marine Corps  1990 - 1994

Skills
Training, Psychotherapy, Funeral Homes, Ceremonies, Leadership, Interviews, Public Speaking, Strategic Planning, Sales, Nonprofits, Fundraising, Customer Service, Coaching, Management

Education
Azusa Pacific University   2007 — 2009
Bachelor of Science (B.S.)

Cypress College   1994 — 1995
Mortuary Science

Experience
Forest Lawn Memorial Parks and Mortuaries   June 2015 - Present
Ronald McDonald House Charities of Southern California  December 2013 - June 2015
Noma Group Inc   July 2013 - September 2013
Mirror Image Incorporated   October 2011 - July 2013

Skills
Analytical Skills, Project Management, Problem Solving, Variance Analysis, Consolidated Financial..., Accounting, Monthly Closing, Journal Entries, Quickbooks, Sage 50, Account Management, Microsoft Excel, Microsoft Word, Business Analysis, Aging Reports, Interpersonal Skills, Analysis, Account Reconciliation, Payroll, Management, Cost Accounting, Operating Budgets

Education
UCLA Accounting Extension   2012 — 2015
Accounting

Pitzer College   2008 — 2011
Bachelor of Arts, Business Economics

Webb   2004 — 2007
High School

Experience
Forest Lawn Memorial Parks and Mortuaries   August 2007 - Present
Alzheimer's Association®   February 2013 - May 2013
Burke Williams Day Spas, Inc.   November 2004 - August 2007
Disneyland Resort  February 2004 - November 2004

Skills
Proficient in Microsoft..., Problem Solving, Handle Confidential..., Customer Service, Take Action Attitude, Phone Etiquette, Thrive in..., Interpersonal Skills, Skilled Multi-tasker, Organization Skills, Type 90+ WPM, Desire for learning, Training, Microsoft Office, Sales, Nonprofits, Event Planning, Public Speaking, Team Building

Education
California State University-Fullerton   2010 — 2014
Bachelor of Science, Psychology

Cypress Community College   2006 — 2010
Associate's degree, General Studies

Experience
Forest Lawn Memorial Parks and Mortuaries   May 2007 - Present
Totally Kids Specialty Healthcare  April 2004 - May 2007

Skills
Employee Relations, Human Resources, Onboarding, HRIS, Employee Benefits, Workforce Planning, Recruiting, Employee Engagement, Succession Planning, Talent Acquisition, Performance Management, Leadership Development, Talent Management, Organizational..., Coaching, Payroll, Training, New Hire Orientations

Education
University of Phoenix   2007 — 2010
Master of Business Administration (MBA), Human Resources Manager

University of Phoenix   2004 — 2007
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General

Experience
Forest Lawn Memorial Parks and Mortuaries   January 2012 - Present

Skills
Online Marketing, Marketing, Social Media, Social Media Marketing, Online Advertising, Budgets, Advertising, Content Strategy, Public Relations, Digital Marketing, Digital Strategy, Brand Management, Content Management, Strategy, Facebook, Copywriting, Management, Analytics, E-commerce, Budgeting, Web Design, Project Management, Customer Relations, Television, SEO, Leadership, Email Marketing, Marketing Strategy, Strategic Planning, Marketing Communications, Strategic Partnerships, Brand Development, Event Planning, Digital Media, Spokesperson, Public Speaking, Direct Response...

Education
New York University
Bachelor of Fine Arts (B.F.A.)

New York University

Experience
Forest Lawn Memorial Parks and Mortuaries   January 2013 - Present
Forest Lawn Memorial-Parks & Mortuaries  November 2006 - January 2013
Sassybax   May 2005 - November 2006
Loyola Marymount University  September 2003 - May 2005

Skills
Recruiting, Sourcing, Employee Relations, Advertising, Online Advertising, Onboarding, Online Research, Community Outreach, Human Resources, Microsoft Excel, Microsoft Office, Social Networking, Research, Interviews, Program Management, Event Planning, Applicant Tracking..., Project Planning, Talent Acquisition, Sales, Coaching, PowerPoint, Team Building, Strategic Planning, Management, Succession Planning, Training, College Recruiting, New Hire Orientations, Hiring, Customer Service, Strategic Human..., Temporary Placement, Leadership Development

Education
Loyola Marymount University   1999 — 2005
MBA, Business Administration

Loyola Marymount University   1999 — 2005
Master's, Business Administration, Psychology

Experience
Price Associates  June 2010 - Present
Forest Lawn Memorial Parks and Mortuaries   March 2013 - October 2013
RBC Life Sciences  October 2007 - June 2010
Mannatech  2005 - 2007
Herbalife  August 1997 - January 2003
Eli Lilly and Company  September 1978 - January 1995

Skills
International..., Organizational..., Direct Sales, Leadership, Business, Executive Management, Fundraising, Team Building, Strategic Planning, Coaching, Sales Management, Start-ups, Public Speaking, Budgets, Marketing, Strategy, Business Development, Entrepreneurship, Strategic Partnerships, Sales, Cross-functional Team..., Management Consulting, Management, Training, Human Resources, Mergers & Acquisitions, Recruiting, Business Planning, Small Business, Consulting, Contract Negotiation, Operations Management, New Business Development, Marketing Strategy, Time Management, Analysis, Marketing Communications, Product Development, Public Relations, Program Management, Business Strategy, Event Management, Team Leadership, Social Media Marketing, Social Media, Negotiation, Project Planning, Social Networking

Education
California Coast University   1996 — 1998
MBA, Marketing

University of Washington   1961 — 1966
BA, Sociology, Naval Science

Experience
Aloette Cosmetics  December 1984 - February 2014
Forest Lawn Memorial Parks and Mortuaries   September 2006 - March 2007
Century 21 Diversified Works   January 2003 - June 2006

Skills
Marketing Strategy, Team Building, Training, Social Networking, Time Management, Customer Service, Public Speaking

Education
Citrus College   2015 — 2017
Associate's Degree, Business/Commerce, General

East San Gabriel Valley Regional Occupational Program   2014 — 2015
Business Administration, Management and Operations

Experience
Keller Williams World Media Center  January 2004 - Present
Keller Williams Realty  January 2004 - Present
Keller Williams Realtor   January 2004 - Present
Keller  January 2004 - Present
Coldwell Banker  January 2004 - May 2006
Forest Lawn Memorial Parks and Mortuaries   April 2001 - January 2004

Skills
Has an experience on..., Teach Music, Sellers, Residential Homes, Investment Properties, Real Estate Transactions, Short Sales, Real Estate, Relocation, First Time Home Buyers, Commercial Real Estate, Property, Selling, Negotiation, REO, Single Family Homes, Foreclosures, Sales, Investors, Real Estate Financing, Condos, Buyers

Education
Glendale Community College   1984 — 1988
4 years, Accounting and Business/Management, 12

Experience
Howard Building Corporation  August 2015 - Present
Interserv L.P   April 2012 - August 2015
Forest Lawn Memorial Parks and Mortuaries   October 2006 - April 2012

Skills
Customer Service, Microsoft Word, Microsoft Office, Data Entry, Microsoft Excel, PowerPoint, Outlook, Employee Relations, Event Planning, Human Resources, Team Building, Budgets, Social Media, Administrative Work, Events Coordination, Coaching, Employee Benefits, Administration, Management

Education
California State University-Los Angeles   2006 — 2011
Bachelor’s Degree, Business Administration with an option in Human Resources Management

Experience
Time Warner Cable  January 2012 - Present
Forest Lawn Memorial Parks and Mortuaries   April 2013 - April 2014
Film and Television  March 1999 - March 2013
The Coffee and the Writer   January 2000 - February 2008
Soto-Quintero Advertising   February 1982 - July 1986

Skills
Film Production, Screenwriting, Film, Entertainment, Final Draft, Acting, Drama, Theatre, Commercials, Feature Films, Independent Film, Short Films, Television, Comedy, Sketch Comedy, Improvisational Comedy, Shakespeare, Performing Arts, Improvisation, Stage, Casting, Final Cut Pro, Voice Acting, Cinematography, Broadcast, Voice Over, Video, Directing, Video Production, Musical Theatre, Producing, Plays, Dialects, Playwriting, Narrative, Film Finance, Creative Writing, Advertising

Education
Los Angeles Valley College   2007 — 2008
Media Arts 100 (the production process from concept to delivery) and 101.

L.A. Connection Comedy Theater.   2005 — 2008
improv.

University of Miami   1992 — 1992
School of continuing Studies., Journalism, Certificated.

Actor Workout Studio.
Meisner Technique.

School of Theater Ines Laredo.
certification., Stanislavski method.

University of Zulia, Venezuela
School of Law.

Experience
U.S. Bank   2014 - Present
Forest Lawn Memorial Parks and Mortuaries   2013 - 2014
Comerica Bank  2007 - 2013
US Bank  2005 - 2007
Union Bank  2000 - 2005

Skills
Banking, Loans, Business Development, Small Business Lending, Commercial Banking, Commercial Lending, Leadership, Credit, New Business Development, Consumer Lending, Risk Management, Retail Banking, Branch Management, Lines Of Credit, Credit Analysis, Customer Service, Deposits

Education
Penn State University
Business Management & Marketing, and Related Support Services

Los Angeles Harbor College
Associate of Arts (A.A)

Encina High School

Experience
Collegiate Designs, Inc.   May 2001 - Present
Jorgensen Enterprises   May 2007 - Present
Elite Exteriors  February 1999 - May 2001
Forest Lawn Memorial Parks and Mortuaries   November 1995 - November 1998

Skills
Accounting, Microsoft Excel, Microsoft Office, QuickBooks, Corel Draw, Outlook Express, Screen Printing, Job Costing, Production Managment, Flow Charts, Accounts Receivable, Accounts Payable, Job Analysis, Marketing Strategy, Sales Process, ACT

Education
DeVry University-California   1998 — 2001
Bachelor of Science (BS), Accounting

Long Beach City College   1996 — 1999

Los Alamitos High School

Experience
Forest Lawn Memorial Parks and Mortuaries   September 2013 - August 2014
Caring Funeral Service   September 2011 - September 2013
Caring Funeral Service   December 2009 - September 2011
Caring Funeral Service   March 2006 - December 2009
Bank of America  October 2005 - March 2006
Waste Management  October 2003 - October 2005
Waste Management  June 1997 - 2003
Ace Disposal   August 1992 - June 1997
Waste Management  1990 - June 1992
Waste Management  March 1987 - 1990

Skills
Outstanding Customer..., Hard Worker, Positive Attitude, Teaching, Training Skills, Phone Skills, Driving, Increasing Revenue, Cost Reduction, Productivity, Compassion, Kindness, Common Sense, Creative Problem Solving, Event Planning, Event Management, Live Events, Team Leadership, Empathy, Preparing Death..., Healing Touch, Listening Skills, Solid Communication..., Training, Telephone Skills, Customer Service, Customer Satisfaction, Sales

Education
Brigham Young University - Idaho   2012 — 2013
Pathways, General Studies

Myotherapy College of Utah   1995 — 1996
Massage, Reflexology

San Juan College   1990 — 1990
Business Administration

Bloomfield High School   1976 — 1980

Experience
Aviva Family and Children's Services  March 2014 - August 2015
Forest Lawn Memorial Parks and Mortuaries   December 2012 - March 2014
Guelaguetza Restaurant   September 2011 - November 2012
Pain Care of San Diego   August 2010 - August 2011
UC San Diego  January 2007 - January 2008
Cross Cultural Solutions  2007 - 2008
After School  January 2006 - January 2007

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Spanish, Microsoft Office, Research

Education
California State University-Northridge   2015 — 2017
Master’s Degree, Social Work

University of California, San Diego   2006 — 2010
Bachelor of Arts (B.A.), Ethnic Studies

University of GranadaGranada SpainEthnic Studies   2004 — 2006

Palisades Charter High School   2002 — 2006

Experience
Marshamendizza.com   1990 - Present
The Knot  July 2012 - Present
Forest Lawn Memorial Parks and Mortuaries   2000 - Present
NTL Institute  1985 - 2000
United Centers for Spiritual Living  1980 - 1983

Skills
Social Media, Public Speaking, Event Planning, Editing, Non-profits, Weddings, Professional Counseling, Lifestyle Counseling, Coaching, Nonprofits, Psychotherapy, Customer Service, Fundraising, Marketing

Education
Ernest Holmes College   1979 — 1982

California State University-Long Beach

Experience
Forest Lawn Memorial Parks and Mortuaries   April 2015 - Present
Inter-Con Security Systems, Inc.   November 2010 - 2011
Pinkerton Government Services  2007 - November 2010

Skills
Physical Security, Security, Security Management, Business Development, Security Clearance, Proposal Writing, Military, New Business Development, Security Operations, DoD, Government, Contract Management, Analysis, Intelligence, Access Control, Surveillance, Government Contracting, Intelligence Analysis, Leadership, Management, Team Building

Education
University of Phoenix   1996 — 1998
MBA, Management, Finance

State University of New York at Albany   1991 — 1994
B.S.Liberal Studies, Management; Russian Language, 3.4

FBHS

Experience
Lake Mead Health & Rehabilitation   January 2014 - Present
Polin Family Holdings, LLC   January 1990 - Present
Clearview Health & Rehabilitation   July 2013 - December 2013
Clearview Health & Rehabilitation   September 2007 - July 2013
Henderson Healthcare Center   September 2006 - September 2007
Henderson Healthcare Center   September 2003 - September 2006
Mills-Tillies Memorial Chapel   April 1993 - February 1998
Polin Professional Services   January 1986 - April 1993
Forest Lawn Memorial Parks and Mortuaries   January 1987 - October 1990
Forest Lawn Memorial Parks and Mortuaries   January 1987 - December 1987

Skills
Human Resources, Management, Employee Relations, Healthcare, Recruiting, Leadership Development, Organizational..., Employee Benefits, Coaching, Performance Management, Talent Acquisition, Training, FMLA, Workers Compensation, Medical Billing, Operating Budgets, Accounts Payable, Payroll, Staff Retention

Education
University of Phoenix   2012 — 2016
Master of Business Administration (M.B.A.) /Master of Healthcare Administration (M.H.A.), Healthcare Administration, 3.0

Cypress College   1982 — 1984
Associate of Arts and Sciences (A.A.S.), Mortuary Science and Embalming/Embalmer, 3.0

Experience
V-PET USA   November 2013 - Present
New Horizons Computer Learning Centers  July 2013 - November 2013
Experience Unlimited Irvine  July 2012 - July 2013
Garner Holt Productions  November 2010 - March 2012
The Walt Disney Company  November 2005 - May 2009
Forest Lawn Memorial Parks and Mortuaries   2002 - 2005
Digital Domain  1996 - 1997
Walt Disney Imagineering  1995 - 1997
Walt Disney Imagineering  1989 - 1995

Skills
Customer Relations, Concept Development, PowerPoint, Microsoft Office, Production, Photoshop, Model Making, Imagineering, Theme Parks, Dimensional Design, Production Managment, Microsoft Excel, Microsoft Word, Disney, Film, Entertainment, Compliance, Lighting, Engineering, Special Effects, Technical Research, Team Leadership, Project Planning, Management, Project Management, CAD, AutoCAD, Analysis, Team Building, Animation, Process Scheduler, Technical Direction, Set Design, Props, SAP, Theatre, Product Design, Set Construction, Scenic Painting, Concept Design, Creative Direction, Themed Entertainment, Theming, 3D, Storyboarding, Show Production, Drawing, Six Sigma, Rigging, Training

Education
Brigham Young University   1982 — 1988
B.F.A., College of Theater Arts & Communications

Art Center College of Design Pasadena
Certificate, 3D Modeling and Design

Experience
Forest Lawn Memorial Parks and Mortuaries   August 2011 - Present
self  January 2007 - August 2011
JohnDtv   2010 - 2011
JohnDtv   2009 - 2011
De La Salle University World Congress   2009 - 2009
TMZ-TV   2008 - 2008
"Something About Harry"   October 2006 - April 2007
E! Network   2007 - 2007
“Access Hollywood”/NBC   October 1999 - September 2006
FX Networks  January 1994 - August 1998

Education
Edison Community College

Experience
Western Asset Management  October 2014 - Present
Forest Lawn Memorial Parks and Mortuaries   June 2013 - August 2013
Universal Studios Hollywood  May 2012 - August 2012

Skills
Microsoft Excel, Microsoft Office, Research, PowerPoint, Stata, VBA, C++, Microsoft Access, JavaScript, HTML 5, Python

Education
Tufts University   2010 — 2014
Bachelor of Arts, Economics

Flintridge Preparatory School   2006 — 2010
High School

Experience
Forest Lawn Memorial Parks and Mortuaries   July 2013 - December 2014
Rose Hills Company  November 2009 - May 2013
Rose Hills Company  September 2005 - November 2009
AmeriAsia Mortgage   2000 - 2005
World Financial Groups   1996 - 2000

Skills
Sales Management, Marketing Strategy, Strategic Planning, New Business Development, Team Building, Sales, Leadership, Coaching, Customer Service, Direct Sales, Selling, Team Leadership, Training, Business Development, Business Planning, Public Speaking, Budgets, Event Planning, Non-profit Leadership, Marketing, Management, Account Management, Negotiation, Recruiting, Public Relations

Education
University of California, Irvine

Experience
Forest Lawn Memorial Parks and Mortuaries   January 2012 - July 2015
TRIDENT SOCIETY  February 2009 - May 2011
Service Corporation International  April 1998 - February 2009

Skills
Customer Service, Team Building, Team Leadership, Management, Customer Satisfaction, Account Management, Call Centers, Coaching, Customer Experience, Leadership, Operations Management, Problem Solving, Strategy, Process Improvement, Training, Marketing, New Business Development, Public Speaking, Strategic Planning, Business Development, Social Networking, Microsoft Office

Education
Western Governors University   2013 — 2015
Master of Business Administration (MBA), Business Strategy and Management

University of Phoenix   2010 — 2013
BS in Business, Business Administration and Management, General

Experience
Forest Lawn Memorial Parks and Mortuaries   December 2011 - Present
ADT  February 2009 - December 2011
Aurora Loan Services  January 2007 - January 2008
Argent Mortgage Company  2005 - 2007

Skills
Business Development, Business, New Business Development, Sales, Healthcare, Customer Retention, Management, Account Management, Coaching, Leadership, Marketing, Marketing Strategy, Sales Management, Strategic Planning, Team Building, Training, Fundraising, Customer Service, Budgets, Negotiation, Leadership Development

Education
Brandman University, Part of the Chapman University System   2011 — 2013
Master of Health Administration, Health/Health Care Administration/Management

Vanguard University of Southern California   2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Forest Lawn Memorial Parks and Mortuaries   July 2006 - Present
Sheraton Pasadena Hotel   February 2001 - January 2014

Skills
Customer Service, Bartending, Hospitality Industry, Food & Beverage, Team Building, Event Planning, Hospitality, Hotels, Hospitality Management, Event Management, Microsoft Office, Budgets, Hotel Management, Microsoft Excel, Funeral Homes

Education
University of Phoenix   2003 — 2005
Bachelor of Business Administration (B.B.A.), Business

Pasadena City College
Associate of Arts and Sciences (A.A.S.), Telecommunications Engineering

Experience
Orange County Sanitation District  January 2013 - Present
Forest Lawn Memorial Parks and Mortuaries   November 2012 - January 2013
Dendreon  April 2011 - January 2013
Amphastar Pharmaceuticals, Inc.   March 2009 - April 2011
California State University, Fullerton  January 2008 - December 2008

Skills
Environmental Awareness, Ergonomics, Sop, CAPA, First Responder, Hazardous Waste..., GMP, Safety Training, Occupational Health, HAZWOPER, Risk Assessment, EHS, Industrial Safety, Wastewater Treatment

Education
Board of Certified Safety Professionals   2013 — 2013

ETAC Environmental Training and Compliance   2011 — 2011

Cal State Fullerton   2007 — 2008
Bachelor of Science (B.S.), Environmental and Occupational Health and Safety

Experience
Forest Lawn Memorial Parks and Mortuaries   February 2015 - Present
UCLA  August 2013 - February 2015
W Los Angeles   March 2013 - August 2013
W Los Angeles   February 2013 - March 2013
UCLA Anderson School of Management  September 2010 - March 2013
Liberty Mutual Insurance  June 2012 - August 2012
UCLA Center for Behavior, Evolution, and Culture   April 2012 - June 2012
The Island Hotel  June 2011 - July 2011

Skills
Employee Relations, Employee Training, Disciplinary &..., Recruiting, New Hire Orientations, Team Building, Employee Recognition, Employee Benefits, Customer Service, Payroll

Education
University of California, Los Angeles
Bachelor of Arts (B.A.), Communication Studies, Education

University of St. Andrews
Exchange Progam, Social Sciences

Experience
Eco Builders & Remodeling   April 2013 - October 2014
Forest Lawn Memorial Parks and Mortuaries   May 2011 - September 2012
ACCO Engineered Systems  April 2005 - July 2010
IKON Office Solutions  February 2001 - March 2005

Skills
QuickBooks, Accounts Payable, Accounts Receivable, Administrative..., Receptionist Duties, Telephone Reception, Customer Service, Payroll, Training

Education
De La Salle University
Business Administration and Management, General

Experience
Pinnacle Tax Services   January 2015 - Present
AbelPrudhomme.wordpress.com   1981 - Present
Totalpost USA   February 2014 - January 2015
City of Pasadena  August 2008 - February 2014
HDSI Management, Inc.   August 2008 - March 2012
We Can Foundation Tutoring Service   April 2008 - June 2008
Forest Lawn Memorial Parks and Mortuaries   November 2007 - April 2008

Skills
Customer Service, Public Speaking, Management, Customer Retention, Microsoft Office, Social Media, Training, Community Outreach, Customer Service..., Communication Skills, Account Management, Accounts Payable, Accounts Receivable, Information Literacy, Meeting Sales Goals,..., Planning & Organizing..., Innovation, Creative Writer, Customer-focused Service, Customer Service..., Customer Service..., Customer Insight, Customer Oriented, Customer Support, Long-term Customer..., Claims Management, Claims Handling, Claims Resolution, Claims Investigations, Call Centers, Call Center..., Call Center Development, Field Work, Field Service, Field Marketing, Creative Writing, Accounting, Grant Writing, Collection Development, Cataloging, Library Science, Library Instruction, Virtual Reference, Library 2.0, Digital Libraries, Library Management, Public Libraries, Sales, Office Management, Front Office Support

Education
Louisiana Baptist University   1987 — 1991
Bachelor of Arts (BA), Biblical Studies

Pasadena City College
Certificate in Library Technology, Library and Information Science

Experience
Forest Lawn Memorial Parks and Mortuaries   April 2015 - Present
Forest Lawn Memorial Parks and Mortuaries   July 2009 - Present

Skills
Purchasing, Supplier Evaluation, Real Estate, Management, Strategic Sourcing, Forecasting, Budgets, Vendor Management, Supply Chain Management, PowerPoint, Supply Management, Contract Negotiation, Cross-functional Team..., Strategic Planning, Global Sourcing, Supply Chain, Business Strategy, Negotiation, Program Management, Process Improvement, Leadership, Team Building, MRP

Education
UCLA Extension   2011 — 2013
Certificate In Supply Chain Management, Logistics, Materials, and Supply Chain Management

Pasadena City College

Pasadena City College

Experience
Forest Lawn Memorial Parks and Mortuaries   October 2013 - Present
Staples Business Advantage  May 2007 - July 2013
Corporate Express  August 2006 - May 2007
Xerox  April 2005 - July 2006
NBCUniversal, Inc.   November 2000 - April 2005

Skills
New Business Development, B2B, Key Account Management, Solution Selling, Salesforce.com, Account Management, Sales Presentations, Key Account Development, Managed Print Services, Sales Process, Selling, Production Managment, Tenant Coordination, Sales Operations, Sales, Business Development, Management, Customer Retention, Cold Calling, Negotiation, Direct Sales, Pricing, Training, Marketing, International Sales, Sales Management, Customer Satisfaction, Contract Negotiation, Trade Shows, Retail, Team Building, Inventory Management, Strategy, Recruiting, Market Planning, E-commerce, Team Leadership, Budgets, Major Accounts, Marketing Strategy, Social Media Marketing, Call Centers, Cloud Computing, Leadership, Coaching, Customer Service, Strategic Planning

Education
California State University-Northridge   1996 — 1998

Notre Dame High School   1991 — 1994

Experience
Seaside Temps   July 2014 - June 2015
Best Western  May 2014 - July 2014
Coast Rehabilitation Services  August 2009 - May 2014
Self Employed  September 2007 - June 2008
Forest Lawn Memorial Parks and Mortuaries   March 2002 - September 2007
Powell's Books  1998 - 1999

Skills
Customer Service, Receptionist Duties, Literature, Fiction, Short Stories, Fiction Writing, Freelance Writing, Creative Writing, Proofreading, Novels, Technical Writing, Blogging, Customer Support, Editing, Writing, Home Health Agencies, Hospitality Industry, Tutoring, Screenwriting, Film Theory

Education
California State University-Northridge   2001 — 2004
Master of Arts (M.A.), Mass Communications/Media Studies

Seattle Pacific University   1994 — 1998
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Forest Lawn Memorial Parks and Mortuaries   August 2008 - Present
KZL Engineering   January 2007 - August 2008
L.P. Leavitt & Associates   April 1979 - December 2006

Education
California State University-Long Beach
Civil Engineering

Experience
Forest Lawn Memorial Parks and Mortuaries   November 2012 - Present
Polanco Real Estate   January 2009 - October 2012
Advanced Water Heaters   September 2003 - January 2009
Lehman Brothers  January 2001 - March 2003

Skills
Sales, Finance, and..., Real Estate

Education
The University of Texas at Austin   1990 — 1994
Business, Accounting, Finance, Economics

Experience
Self Employed  May 2013 - Present
Architectural Glass & Aluminum  July 2014 - July 2015
Elite Storage Solutions  June 2012 - May 2013
Ceilings Plus, Inc.   February 2007 - June 2012
Boston Rack  2005 - 2007
SPEC Services  February 2002 - August 2004
URS Corporation  July 2001 - December 2001
Hussmann  April 2001 - December 2001
Forest Lawn Memorial Parks and Mortuaries   June 2000 - December 2000
Urban Analysis Project   October 1997 - June 2000

Skills
AutoCAD, CAD, Microsoft Office, Architectural Design, Engineering, Architectural Drawings, Design Research, Project Management, 3D Modeling, Construction, Submittals, Construction Drawings, Project Coordination, AutoCAD Architecture, Solidworks, Manufacturing, Engineering Management, Material Handling, MS Project, Project Engineering, Mechanical Engineering, Continuous Improvement, Lean Manufacturing, Product Development, Industrial Engineering, Project Estimation, Warehousing, Product Design, Procurement, Project Planning, Sheet Metal, Design Engineering, AutoCAD Mechanical, Machine Design, Steel Detailing, Technical Drawing, Building Design, Structural Engineering, Piping, Plant Layout, Building Codes, Design for Assembly, Shop Drawings, Computer Hardware, Metal Fabrication, Process Improvement, Purchasing, Engineering Design, Specifications, Materials

Education
ITT Technical Institute, Orange, CA   2013 — 2016
Bachelor of Science Candidate: 1st Quarter 2016, Project Management in Administration & Business

Cal Poly Pomona   1996 — 2005
96 College credits, Civil Engineering

Don Bosco Technical Institute   1990 — 1995
Associate of Arts and Sciences (A.A.S.), Construction / Drafting Technology

Experience
Forest Lawn Memorial Parks and Mortuaries   March 2008 - Present
Silver Affair, Inc   April 2000 - February 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Nonprofits, Event Planning, Fundraising

Education
Kaplan College-Palm Springs   2008 — 2010
Associate's degree, Paralegal science

Yerevan Agricultural Institute   1983 — 1987
Bachelor's degree, Mechanical Engineering

Experience
Forest Lawn Memorial Parks and Mortuaries   1996 - Present

Skills
Accounts Receivable, Financial Analysis, Auditing, Accounting, General Ledger, Financial Reporting, Project Management, Finance

Education
UCLA Anderson School of Management   1983 — 1985
MBA

UCLA   1974 — 1978
Bachelor of Arts (B.A.), Economics

Experience
City of Norwalk, California  November 2014 - Present
City of Norwalk  October 2012 - Present
City of Norwalk  December 2003 - October 2012
All American Home Center  July 2001 - December 2003
Forest Lawn Memorial Parks and Mortuaries   February 1991 - February 2001

Skills
Research, Editing, Community Outreach, Strategic Planning, Event Planning, Management, Public Speaking

Education
California State University-Long Beach   2007 — 2010
Bachelor of Arts, Creative Writing

UCLA
English Language and Literature/Letters

Experience
Forest Lawn Memorial Parks and Mortuaries   September 2003 - Present
Forest Lawn Memorial Parks and Mortuaries   September 2001 - September 2003
Valente Marini Perata   April 1996 - August 2001
Self Employed - Bookkeeper, Budgets,   1993 - 1996
GE Capital  1989 - 1992
GE Power & Water  1985 - 1989

Skills
Marketing Strategy, Event Management, Teaching, Community Outreach, Team Building, Grants, Coaching, Nonprofits, Leadership Development, Public Policy

Education
University of Redlands   2014 — 2015
Master's Degree, Business, Management, Marketing, and Related Support Services, 4.0

UC Berkeley Haas School of Business   1983 — 1985
Bachelor of Science (BS), Business - Accounting & Finance

UC Santa Cruz   1982 — 1983

Experience
Forest Lawn Memorial Parks and Mortuaries   January 2012 - Present

Education
California State University-San Bernardino

Experience
Waber Consultants, Inc.   December 2013 - Present
Forest Lawn Memorial Parks and Mortuaries   August 2008 - Present
Funai Corporation  June 2005 - June 2007
Lakewood High School  August 2004 - June 2005

Skills
Team Management, Troubleshooting, Team Leadership, Internet, IT Solutions, Customer Relations, Customer Service, Supervisory Skills, Trilingual, English, Spanish, basic Arabic, Microsoft Office, Microsoft, WAN, LAN, LAN/WAN, Childcare, Funerals, Islam, Religious Studies, Problem Solving, Budgets, Community Outreach

Education
ONLC Training Centers   2014 — 2014

Lakewood High School   2000 — 2005
High School Diploma

Long Beach City College

Experience
City of Glendale, CA  June 1986 - Present
Forest Lawn Memorial Parks and Mortuaries   1983 - June 1986

Skills
Installation & repair...

Education
Citrus College
Water Quality and Wastewater Treatment Management and Recycling Technology/Technician

Experience
Forest Lawn Memorial Parks and Mortuaries   1991 - 2012

Skills
computer skills, communication skills, positive attitude

Education
Glendale Community College
Business

Experience
Crisis Response Center of Southern Arizona   July 2012 - Present
Arizona Department of Economic Security  August 2008 - June 2010
WHAMAPHRAM "G-Force"   May 2004 - May 2008
Walt Disney Motion Pictures, Inc. "The Chronicles of Narnia"   October 2004 - April 2005
Sony Pictures Imageworks "The Haunted Mansion"   November 2002 - April 2003
Walt Disney Animation Studios  February 2000 - March 2003
Walt Disney Animation Studios "Kangaroo Jack"   April 2001 - October 2002
Forest Lawn Memorial Parks and Mortuaries   September 1985 - December 1999

Skills
Patient Safety, Outlook, Nonprofits, Healthcare Information..., CPR Certified, EMR, Organizational..., Event Planning, Creative Writing, Resume Writing, Problem Solving, Skilled Multi-tasker, Program Development, Human Resources, Administrative..., Community Outreach, Time Management, Data Entry

Education
University of Arizona   1982 — 1984
Bachelor's degree, Film/Cinema/Video Studies and Creative Writing

University of Arizona   1978 — 1982
Liberal Arts, Political Science and Government