Earthlink, Inc.
Industry: IT security company
DescriptionEarthLink offers internet access, premium email, web hosting and privacy and data security products and services to customers throughout the United States. Customer service: 1 (888) 327-8454 Headquarters: Atlanta, GA CEO: Joseph F. Eazor (Jan 13, 2014–) Parent organization: Windstream Holdings Subsidiaries: PeoplePC, New Edge Networks, CenterBeam, Founders: Sky Dayton, Reed Slatkin
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Earthlink, Inc. Employees
Education Dynamics, Inc. May 2014 - Present
UberMedia March 2013 - May 2014
Bemis Balkind January 2012 - July 2012
Trailer Park November 2010 - January 2012
Platt College January 2010 - January 2011
Taproot Foundation January 2009 - December 2009
Dreambox Creations September 2007 - January 2009
RK Consulting November 2005 - May 2007
The Zenith Insurance May 2003 - November 2005
EarthLink, Inc September 2000 - May 2003
Skills
Analytical Skills, Web Development, CSS, HTML, User Experience, HTML 5, JavaScript, PHP, Web Design, Information Architecture, WordPress, Web Applications, Flash, Apache, CSS3, Front-end, XHTML, User Interface Design, Dreamweaver, CMS, Interaction Design, jQuery, ActionScript, Drupal, User Interface, HTML5
Education
University of California, Riverside 1993 — 1997
BA
YP 2008 - Present
Sean Tatalovich Design 2001 - Present
Earthlink Inc. September 2006 - January 2008
Steinberg Media Technologies GmbH 2002 - 2005
Skills
Graphic Design, Interaction Design, User Interface Design, Motion Graphics, Video Production, Web Design, Photoshop, Music Production, Art, Digital Media, Email Marketing, Online Advertising, Creative Direction, Animation, Graphics, Typography, Logo Design, Storyboarding, Adobe Creative Suite, After Effects, Art Direction, Illustrator, Advertising, Flash, User Experience, Brochures, Web Development, Mobile Devices, Wireframes
Education
Clay Cook
University of California, Los Angeles
toll glendale
Sandberg Strategic Consulting, LLC January 2013 - Present
T. Marzetti Company 2007 - 2012
Earthlink Inc. 2002 - 2006
Nestle Purina Pet Care 1993 - 2002
Skills
Brand Management, Market Research, Customer Insight, Shopper Marketing, Marketing Management, Marketing Communications, Segmentation, Marketing Strategy, Customer Marketing, Digital Marketing, Cross-functional Team..., Consumer Products, Creative Direction, Event Management, Business Development, Strategy, Advertising, P&L Responsibility, Income Statement, Marketing, Product Development, CRM, Competitive Analysis, Strategic Planning, Strategic Partnerships, B2B, Retail, Marketing Research, Online Advertising, Leadership, Brand Development, FMCG, Product Management, Integrated Marketing, P
Education
Saint Louis University
Master of Business Administration (M.B.A.), Marketing
University of Missouri-Columbia
BS, Marketing
WellStar Health System August 2013 - Present
Engle Martin & Associates March 2012 - July 2013
Fresenius Medical Care February 2008 - February 2012
Compucredit Corporation November 2006 - February 2008
Earthlink, Inc November 2004 - November 2006
EarthLink November 2004 - November 2006
Ernst & Young January 2003 - October 2004
Ernst & Young LLC 2000 - 2004
American Computer Technologies (ACT) 1998 - 2000
Skills
IT Management, Business Process..., Business Intelligence, Business Strategy, Process Improvement, Lean Six Sigma, ITIL, Leadership Development, Management, Team Leadership, People Management, Public Speaking, Mentoring/Coaching, Project Management, Troubleshooting, Technical Support, Information Technology, Active Directory, Integration, Disaster Recovery, Visio, Telecommunications, Software Documentation, Leadership, Windows 7, Network Administration, Help Desk Support, Customer Service, Vendor Management, BMC Remedy, XP, Software Installation, System Administration, Citrix, IT Operations, Computer Hardware, Hardware, Data Center, DNS, Windows Server, SharePoint, VMware, VPN, Servers, Lotus Notes, System Deployment, DHCP, TCP/IP, Technical Analysis, Microsoft Exchange
Education
Morris Brown College
BS, Mathematics
Dougherty Comprehensive High School
High School Diploma, College Preparatory
Apple October 2013 - Present
Walgreens September 2012 - October 2013
Verizon Wireless February 2011 - September 2011
AAA NCNU October 2003 - September 2009
CALIFORNIA STATE AUTOMOBILE ASSOCIATION October 2003 - September 2009
CALIFORNIA STATE AUTOMOBILE ASSOCIATION October 2004 - July 2005
Earthlink Inc. July 2000 - March 2003
EARTHLINK INC January 2000 - January 2003
Skills
Insurance, Customer Service, Invoicing, Call Center, Claim, Up-selling, Customer Retention, Underwriting, Customer Satisfaction, Salesforce.com, Employee Benefits, Customer Acquisition, Leadership, Team Building, Public Speaking, Supervisory Skills
Education
University of Phoenix 2003 — 2007
Business, Management/Business Administration
University of Phoenix-Sacramento Valley Campus 2003 — 2007
Bachelor's of Science, Business Administration and Management, General
Stanford Health Care 2014 - November 2014
Inova Health System February 2012 - March 2014
Children's Healthcare of Atlanta August 2011 - December 2011
Children's Healthcare of Atlanta May 2011 - August 2011
University of Florida Health - Shands Hospital October 2010 - May 2011
Childern's Health Care of Atlanta March 2008 - December 2010
EARTHLINK, INC July 2005 - January 2008
Skills
Epic Systems, CPOE, Software Documentation, EMR, Ambulatory, Hospitals, Healthcare, Training, Ambulatory Care, GoLive, Nursing, Physicians, Software Implementation, Technical Support, Documentations, Management, Analysis, Call Centers, Customer Service, Go Live Support, Learning Management, Documentation, Hands-on Training, Microsoft Office, EHR, Informatics, Instructor-led Training, Customer Retention, Program Management, E-Learning
Education
The Ohio State University 2002 — 2004
Master of Technology Education
Michigan State University 1999 — 2004
Bachelor of Business Administration (B.B.A.)
parlato design studio April 1996 - Present
EarthLink, Inc August 2005 - November 2007
natpe July 1998 - August 2003
Muse [X] Editions & Imaging November 1996 - June 1998
Electronic Publishing Specialists, Inc. October 1994 - November 1996
Skills
Creative Direction, Graphic Design, Art Direction, Logo Design, Corporate Identity, Web Design, Adobe Creative Suite, Brand Design, Marketing Strategy, Packaging, Catalogs, Brand Development, InDesign, Graphics, Posters, Mac, Brochures, Typography, Copywriting, Pre-press, Branding & Identity, Direct Mail, Interaction Design, Branding Consultancy, Photography, Concept Development, Magazine Design, Newsletters, Image Manipulation, Advertising, Integrated Marketing
Education
U.S. Grant High School, Los Angeles
UCLA Extension
Certification, Graphic Design
University of California, Los Angeles
B.A., French Literature
XCast Labs, Inc April 2009 - Present
Genesis Science Fiction Radio October 2014 - Present
Mythical Legends Publishing December 2005 - Present
GlobalTouch Telecom April 2006 - March 2008
LAX Medical Group/Occupational Orthropaedic Care of LA September 2004 - April 2006
National Telephone Service, Inc May 2004 - December 2004
Modern Technology College March 2003 - November 2004
EarthLink, Inc April 1998 - March 2003
Skills
VoIP, Technical Support, Customer Service, Graphic Design, Published Author, Book Illustration, Book Covers, Graphic Arts, 3D graphics, Telecommunications, IP, Telecommunications..., CRM, Project Planning, Sales Operations, Account Management, TCP/IP, WAN, SIP, MPLS, Network Design, Ethernet
Education
Modern Technology College 2003 — 2004
Medical Assistant/X-Ray Technician, Limited X-Ray
University of Phoenix-Southern California Campus 2000 — 2002
Bachelor of Science (B.S.), Information Technology
Santa Monica College 1994 — 1996
AA in Liberal Arts, General Science
Santa Monica College
Solar Energy Systems Certificate, Photovoltaic
Schneider Electric March 2014 - Present
Schneider Electric June 2011 - February 2014
Schneider Electric October 2009 - May 2011
Carrier Corporation April 2008 - June 2009
Carrier Corporation March 2006 - February 2008
MESA January 2006 - March 2006
Crhomo Servicios July 2005 - January 2006
EarthLink Inc September 2004 - June 2005
Southwest Research Institute August 2003 - June 2004
Skills
Manufacturing, Cross-functional Team..., Project Management, Engineering, FMEA, Product Development, Process Improvement, Continuous Improvement, Engineering Management, SPC, Lean Manufacturing, 5S, Testing, Six Sigma, Industrial Engineering, Project Planning, Value Stream Mapping, Kaizen, DMAIC, Automation, Process Engineering, MS Project, Visio, Minitab, Root Cause Analysis, Quality Management, Program Management, Leadership, PMP, Process Control, Design for Manufacturing, Manufacturing..., Manufacturing Operations, Risk Management, Manufacturing..., Strategy, Quality System, Management, Statistical Process..., Quality Systems, Assembly, Process Development, Statistics, NPI, Change Management
Education
RMIT University 2008 — 2015
MC052 Master of Engineering (M.Eng.), Engineering/Industrial Management
RMIT University 2008 — 2009
GD047 Graduate Diploma in Quality Management, Quality Management
St. Mary's University 2000 — 2004
Bachelor of Science, Engineering Science
Sandstone Freelance Services December 2006 - Present
Amgen January 2012 - October 2012
AMGEN, INC - R&D Global Development Operations (GDO) via SMCI January 2009 - September 2011
AMGEN, INC - R&D Global Regulatory Affairs & Safety (GRAAS) via SMCI August 2007 - December 2008
SANDSTONE ENTERPRISES, LTD. December 2006 - August 2007
EARTHLINK INC. October 2005 - December 2006
EARTHLINK INC. July 1999 - October 2005
EARTHLINK INC. May 2001 - August 2002
EARTHLINK INC. July 1999 - May 2001
Skills
ITIL, OneNote, Visio, Operations Management, Change Management, SharePoint, Business Process..., MS Project, Sales, PowerPoint, Access, BMC Remedy, Agile Project Management, Six Sigma, MS Office Suite, Outlook, Adobe Acrobat, Dreamweaver, Knowledge Management, Acquisition Integration, Technical Communication, Word, Excel, Sarbanes-Oxley, Public Speaking, Lynx, InfoPath, SharePoint Designer, Adobe Creative Suite, Adobe Bridge, Indesign, Photoshop, Acrobat Pro, Cognos ReportNet, Crystal Reports, Documentum, Living Disaster..., Alert Find Emergency..., Good Manufacturing..., Good Clinical Practice..., RUP, Waterfall Project..., Traditional Project..., Service Level Management, Retail Management, Sales Management, Customer Relations, Mergers, Company Acquisitions, Freelance Writing
Education
University of Georgia - Terry College of Business 1988 — 1990
MS / MBA, International Business & Textiles, Merchandising and Interior Sciences
University of Georgia - College of Family & Consumer Sciences 1983 — 1987
Bachelor of Science, Merchandising/Retail Management
CEVA Logistics 2014 - Present
CEVA Logistics 2012 - 2014
Green Dot Corporation 2010 - 2012
Mattel, Inc 2002 - 2009
Disney 1999 - 2002
EarthLink, Inc March 1996 - June 1999
West Publishing January 1994 - December 1995
Skills
Call Center, Vendor Relations, Customer Service, Vendor Management, Consumer Products, Teamwork, Entertainment, Process Improvement, E-commerce, Strategic Planning, Team Building, Cross-functional Team..., Customer Relations, Team Management, Process Development, Start-ups, Call Centers, Training, Integration, Business Analysis, Leadership, Program Management, CRM, Operations Management, Management
Education
Southwest Minnesota State University 1989 — 1993
BA, English
R+L Carriers 2014 - Present
RealEstateAuctions.com April 2013 - 2014
Keller Williams Cornerstone Realty November 2012 - April 2013
Keller Williams VIP Properties April 2011 - September 2012
Troop Real Estate May 2010 - April 2011
Various Clients 2008 - 2010
Pandemic Studios April 2008 - October 2008
EarthLink January 2005 - September 2007
EarthLink Inc May 1999 - December 2004
Northrup-Grumman 1998 - May 1999
Skills
Quality Management, Test Cases, Bug Tracking, Cross-functional Team..., Manual Testing, Black Box Testing, White Box Testing, IBM Rational Tools, Test Automation, HTML, Perl, Contract Negotiation, Web Applications, Negotiation, User Experience, VBScript, SQL, Leadership, Team Building, Team Leadership, Team Management, Web Services, Relocation, Mobile Applications, Real Estate, Real Estate Auctions, REO, Sellers, Foreclosures, Real Estate Transactions, SoapUI, Microsoft Team..., Microsoft TFS
Education
The University of Georgia 1983 — 1987
BBA, Managment Information Systems
Dow High School 1980 — 1983
Coventry Health Care August 2012 - Present
United States Attorneys Office / TekSource USA September 2009 - August 2012
Nationwide Insurance August 2006 - April 2008
Quality Inn Harrisburg March 2004 - September 2005
ITT Office September 2002 - March 2004
Naval Support Activity, MWR Dept, ITT Office August 2002 - March 2004
Earthlink Inc January 1999 - June 2001
Lowes February 1998 - December 1998
Skills
Data Entry, Customer Service, Insurance, Administrative..., Outlook, Fax, Microsoft Excel, Microsoft Word, Spreadsheets, Microsoft Office, File Management, Access, Lotus Notes, PowerPoint, Office Management, Customer Satisfaction, Call Centers, Administrative..., Leadership
Education
University of Phoenix 2012 — 2013
Associate's degree, Criminal Justice
Harrisburg High School 1991 — 1995
High School
SweetWater Brewing Company December 2013 - Present
Spanx March 2012 - November 2013
Spanx 2005 - 2012
Earthlink Inc. 2004 - 2005
The Coca-Cola Company 2000 - 2004
EY 1998 - 2000
Skills
Start-ups, Financial Modeling, Financial Reporting, Financial Accounting, Internal Controls, International Business, International Logistics, Business Tax Planning, Human Resources, Partner Management, Nonprofits
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1997 — 1998
Masters of Accountancy
University of North Carolina at Chapel Hill 1993 — 1997
Bachelor of Science, Business Administration, Concentration in Finance
Insight February 2012 - Present
Cisco Systems Inc August 2006 - February 2012
Cisco Systems February 2008 - April 2010
Cisco Systems August 2006 - February 2008
Manpower @ Cisco Systems, Inc February 2006 - August 2006
Silicon Valley Council of Nonprofits January 2005 - May 2005
EarthLink, Inc September 2001 - March 2004
Skills
Cross-functional Team..., Training, Start-ups, SharePoint, Program Management, Project Management
Education
San Jose State University
Bachelors of Arts, Political Science
INTERSTATE DODGE, INC. (Dodge, Chrysler, Jeep, & RAM) April 2014 - Present
Interstate Dodge, Inc. April 2012 - Present
COURTESY FORD LINCOLN November 2011 - April 2012
COURTESY FORD LINCOLN November 2010 - November 2011
JACKIE EDGAR FORD, INC. January 2009 - November 2010
JACKIE EDGAR FORD, INC. January 2008 - January 2009
JACKIE EDGAR FORD, INC January 2007 - January 2008
Yahoo! 2003 - 2005
EarthLink Inc. February 2001 - May 2003
Old Navy / Gap Inc. February 2000 - December 2001
Skills
Team Management, Team Building, Internet Strategy, Inventory Management, Account Management, SEM, PPC, Affiliate Marketing, Online Advertising, Direct Sales, Sales Management, Advertising Sales, Inside Sales, Sales Process, Organizational..., Organizational..., Sales, Sales Operations, CAR SALES, TRUCK SALES, F&I, B2B, CRM, Customer Retention, E-commerce, Management, Sales Presentations, Leadership, Customer Satisfaction, Strategy, Customer Acquisition, Analytics, Pricing, Cold Calling, Email Marketing, Marketing, SEO, Profit, Advertising, Direct Marketing, Team Leadership, Social Media Marketing, Product Management, Business Strategy, Marketing Strategy, Automotive, Customer Experience, Business Planning, Market Planning, Operations Management
Education
University of Louisiana at Lafayette 2006 — 2007
Concentrus September 2015 - Present
Xerox State and Local Solutions May 2007 - September 2015
Rauxa Direct October 2006 - February 2007
EarthLink Inc. October 1998 - October 2006
Jones Sports Inc January 1997 - October 1998
Accent on Frames June 1995 - April 1997
The Art Store June 1988 - June 1995
Skills
Process Improvement, Visio, Vendor Management, Project Management, Business Analysis, Training, Marketing, Team Leadership, Customer Service, Data Analysis, Project Planning, Email Marketing, Microsoft Word, Microsoft Office, SharePoint, Access, Photoshop, Microsoft Excel, Budgets, Program Management, Management, MS Office Suite, MS Project, Crystal Reports, Photography, Photo Editing, Photoshop CS5, Lightroom3, Privia, PowerPoint, Word, Excel, Outlook, Budgeting, Mac OS, Windows, Commercial Photography, Accounts Payable, Contract Management, JD Edwards, Vendor Relations, Customer Relations, Adobe Acrobat, Mac OS X, Recruiting
Education
University of Redlands
Bachelor
Pasadena City College
AA
Inergex August 2015 - Present
EarthLink Inc December 2014 - August 2015
Best Buy August 2014 - November 2014
Kwantlen Polytechnic University - Student Association April 2010 - October 2012
Kwantlen Polytechnic University (Information & Educational Technology) September 2009 - March 2010
Protexis, Inc May 2007 - April 2008
BNKe. Solutions Pvt. Ltd. July 2005 - October 2005
Convergence Contact Center (Web Development Company) September 2002 - August 2003
National Institute of Information Technology (NIIT) Computer Centre – Assam, India September 2001 - January 2002
Skills
Troubleshooting, Testing, Research, Operating Systems, XP, Windows 7, Data Recovery, Virus Identification &..., Windows Vista, Microsoft Office, Teamwork, Customer Service, Networking, Network Administration, Technical Support, Training, Microsoft SQL Server, Windows XP, Management, Time Management
Education
Kwantlen Polytechnic University 2006 — 2009
Computer Information Systems
Fu Jen University - Language Center 2003 — 2005
Language
National Institute of Information Technology 1998 — 2003
GNIIT - Systems Management Diploma
University of Calcutta 1998 — 2002
Bachelor of Commerce
Earthlink, Inc July 2011 - Present
Telcordia Technologies November 2010 - January 2012
Telcordia Technologies December 2006 - November 2010
Avaya inc April 2000 - December 2006
Kleiner Perkins Caufield & Byers July 1999 - January 2000
Williams Communications Solutions, LLC April 1997 - July 1999
Nortel Communications Solutions October 1992 - March 1997
Officer United States Air Force 1970 - 1973
Skills
Mergers, Telecommunications, Strategic Partnerships, Strategy, Business Strategy, Business Development, Cross-functional Team..., Strategic Planning, Integration, Solution Selling, Start-ups, Leadership, New Business Development, Product Management, Mergers & Acquisitions, Cloud Computing, Executive Management, Finance, Professional Services, Corporate Development, Go-to-market Strategy, Mobile Devices
Education
University of Dayton 1965 — 1969
BS, Economics
University of Pennsylvania - The Wharton School
Executive Education Program, Strategic Planning
United Surgical Partners International, Inc May 2011 - March 2015
AT&T November 2009 - May 2011
Fujitsu Transaction Solutions June 2002 - February 2007
Earthlink Inc November 1999 - October 2001
Mindspring Enterprises February 1997 - May 1999
Skills
DNS, Technical Support, Network Design, Data Center, Troubleshooting, Call Centers, Broadband, Wireless, CRM, Cloud Computing, Unix, Call Center, Outsourcing, Active Directory, Dreamweaver, VMware, Service Delivery, Servers, Vendor Management, Telecommunications, Security, Networking, Windows Server, Management, Disaster Recovery, VPN, Customer Service, Microsoft Exchange, Apache, VoIP, Windows, System Administration, TCP/IP, Information Technology
Education
ITT Technical Institute 2006 — 2008
Associate
United States Navy 1994 — 1996
University of Louisiana at Monroe 1991 — 1993
Mountain State Computer and Network Solutions April 2015 - Present
Alpha Technologies Inc. July 2012 - April 2015
Lute Supply June 2007 - July 2012
Earthlink INC August 1997 - April 2006
Zoomnet August 1997 - January 2000
Ram Technologies May 1994 - August 1997
Mainline Software January 1990 - May 1994
Skills
Telecommunications, Internet Services, System Administration, Computer Hardware, Network Architecture, Telephony, VoIP, Network Administration, LAN/WAN, WAN, Ethernet, DHCP, IP, T1, Operating Systems, Network Operations, Windows, Cabling, DNS, Wireless, TCP/IP, Troubleshooting, EIGRP, Technical Support, Windows Server, Wireless Networking, Solaris, Managed Services, Network Engineering, Switches, LAN-WAN, Network Security, Security, BGP, Cisco IOS, MPLS, Active Directory, Help Desk Support, VPN, Firewalls, Red Hat Linux, VMware, Disaster Recovery, Network Design, Computer Network..., Routing, OSPF, Routers, SIP, Vendor Management
Education
University of Phoenix 2011 — 2014
Bachelor's Degree, Networking and Telecommunications, Graduated
Ashland Community College 1985 — 1995
Yes, Criminal Justice
Maker Studios March 2013 - Present
TeleSign November 2011 - February 2013
Napster, a Best Buy Company December 2005 - November 2011
2003 - 2004Countrywide Home Loans October 2003 - June 2004
EarthLink, Inc April 2000 - June 2003
Peerless Systems Corp March 1998 - March 2000
Genoa Technology February 1995 - March 1998
Skills
Scrum, Agile, Test Automation, Automation, Testing, Certified Scrum Master, Agile Methodologies, Quality Assurance, Selenium, Bugzilla, Perl, Test Planning, Software Quality..., Release Management, Tomcat, Software Development, Mobile Devices, CVS, XML, Agile Project Management, Test Cases, SaaS, White Box Testing, Black Box Testing, SQL, MySQL, MongoDB, Github, Mac OS, Web Services, Web 2.0, Windows, OS X, OAuth, Android, Apache, Linux, Unix, User Experience, User Acceptance Testing, Django, Drupal, vBulletin, SharePoint, JIRA, JavaScript, Web Applications, SOAP, Integration, Eclipse
Education
University of La Verne 1992 — 1994
B.S, Psychology
Learning Tree University 1998 — 1998
The Coffee Bean & Tea Leaf® June 2014 - Present
Smith + Noble July 2008 - June 2014
Voce Wireless April 2007 - July 2008
Republic Services Inc October 2004 - April 2007
Discus Dental July 2003 - October 2004
Earthlink, Inc March 2002 - June 2003
Skills
Customer Satisfaction, Call Center, Process Improvement, Leadership, Root Cause Analysis, Management, Cross-functional Team..., CRM, Sales Management, Team Building, Customer Retention, Team Leadership, Account Management, Customer Service, Direct Sales, Forecasting, Strategic Planning, Sales, Coaching, Sales Operations, Training, Recruiting, Start-ups, Team Management, Call Centers, B2B, Business Development, New Business Development, Sales Process, Lead Generation, Selling, Operations Management, E-commerce, Customer Experience, P&L Management, Customer Relations, Project Management
Education
University of Phoenix - Pasadena 2001 — 2003
MBA, Business Management
The University of Texas at El Paso 1992 — 1999
BBA, Management-Marketing
MGC Roofing and Construction February 2009 - Present
House Call Services January 2000 - January 2010
Ryder Transportation August 2006 - January 2007
EarthLink Inc September 2000 - September 2005
Delta Staffing Services Inc January 1998 - September 2000
Computer 2000 February 1997 - September 2000
Skills
Technical Support, XP, Software Installation, Unix, Call Center, Customer Service, Troubleshooting, Microsoft Office, Telecommunications, Customer Experience, Process Improvement, Vendor Management, Networking
Education
Pittsburg State University 1990 — 1994
Welding and Robotic Welding, Computer Science, Robotic Welding, Welding, Cirt.
Labette Community Collage 1988 — 1990
Computer Science, Programing, Computer Science
Aussie Naturals April 2013 - Present
Terminix September 2008 - October 2012
Earthlink Inc. January 2000 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2010 — 2012
Associate of Arts, Web Design
Danaher - Gilbarco Veeder Root 2015 - Present
Patheon Inc. 2011 - 2015
Patheon 2008 - 2011
Valeant Pharmaceuticals 2006 - 2008
Valeant Pharmaceuticals International 2004 - 2006
EarthLink Inc. 2003 - 2004
Cap Gemini Ernst & Young 2000 - 2003
Ernst & Young LLP 1997 - 2000
Stratus Technologies - S2 Systems 1996 - 1997
Skills
IT Strategy, IT Outsourcing, IT Transformation, Off-shore Team..., Business Process Mapping, IT Operations Management, Program Management, Process Improvement, Change Management, Business Process..., ITIL, ERP, Integration, Outsourcing, Pharmaceutical Industry, Project Management, Project Portfolio..., SAP, Six Sigma, SDLC, Information Technology, Business Transformation, Business Strategy
Education
University of Kentucky 1992 — 1996
Bachelor's Degree, Computer Science, College of Engineering
Northwestern University - Kellogg School of Management
Executive Scholars Program, Operations & Technology
Professional Training
Lean Six Sigma Black Belt, SAP ERP, Supply Chain Mgt., Computer Systems Validation, ITIL
National Broadcasting Professional Coalition 2015 - Present
At Home (formerly Garden Ridge) July 2014 - Present
WAEC Love 860 AM April 2013 - Present
VVCRadio.com June 2007 - Present
Black Like Me Productions January 2006 - Present
Houghton Talent, Inc. 2004 - 2009
Earthlink, Inc 2001 - 2005
Cox Radio 2000 - 2002
WBTS/Cox Radio 2000 - 2002
Cox Radio Atlanta 2000 - 2002
Skills
Voice Over, Entertainment, Television, Voice Acting, Video Production, Radio, Broadcast, Film, Acting, Commercials, Film Production, Screenwriting, Advertising, Music, Social Networking, Creative Writing, Comedy, Theatre
Education
The University of Georgia 1994 — 1998
Bachelor of Arts (B.A.), English Language and Literature, General
SLI Systems July 2015 - Present
SLI Systems June 2012 - June 2015
SLI Systems August 2010 - June 2012
Stephens, McCarthy, Lancaster LLC June 2007 - November 2009
VSP (Altair Eyewear) June 2006 - June 2007
Apple Computer August 2004 - May 2006
Earthlink, Inc July 2000 - January 2004
Skills
Account Management, E-commerce, Customer Service, Customer Relations, Creative Problem Solving, Salesforce.com, Lead Generation, SaaS, Social Networking, Social Media, Negotiation, B2B Sales, Sales Presentations, Business Development, Solution Selling, SEO, Mobile, B2B, Sales, Sales Operations, Google Analytics, Strategy, Direct Sales, Selling, New Business Development, Marketing, Customer Satisfaction, Strategic Partnerships, Training, Email Marketing, Omniture, Mobile Devices
Education
Sonoma State University 1995 — 1999
BA
AireContact September 2014 - Present
Airespring September 2014 - Present
Peak Performance January 2013 - August 2014
Central Desktop July 2011 - June 2012
Vidappe January 2012 - May 2012
Fox Audience Network January 2009 - October 2010
Experian, classesusa.com and Lowermybills.com October 2006 - November 2008
Yahoo, Inc June 2000 - October 2006
Earthlink, Inc 1998 - 2000
Skills
Lead Generation, Sales Management, Account Management, Sales Operations, CRM, Coaching, Direct Sales, Strategic Partnerships, SEM, SaaS, Online Marketing, PPC, Strategy, Sales, Salesforce.com, Advertising, Online Advertising, Product Marketing, Customer Retention, Business Development, Social Media, Digital Marketing, Affiliate Marketing, Negotiation, Start-ups, Social Media Marketing, Selling, SEO, Social Networking, E-commerce, Marketing, Management, Google Adwords, Product Development, Solution Selling, Mentoring, Email Marketing, Leadership, Search, CPL, Advertising Sales, Business Performance..., Customer Acquisition, Performance Management, B2B, Recruiting, Training, Analytics, Software Industry, New Business Development
Education
University of La Verne 1994 — 1998
Mountain View Dairy, LLC April 2004 - September 2010
Earthlink Inc. 2010 - 2010
Deltacom Telecommunications July 2001 - September 2006
Skills
HR assistant, Benefits Coordinator, Microsoft Office, Public Speaking, Metasolv M6, Cost Management, Telecommunications..., Network Optimization, Dispatching, T1s, T3, OC3, Fiber Optic Networks, Fiber Optic Technology, Engaging Public Speaker, Networking, Promotions, Social Networking, Customer Service, Event Planning, Windows, Office Management, Project Management, Professional Experience, Business Networking, Social Media Marketing, Small Business, Start-ups, Microcontrollers, Microprocessors, Robotics, Training, Leadership, Management, Advertising, Public Relations, Interviews, Recruiting
Education
Gadsden State Community College 2013 — 2013
Electronics Engineer Associates Degree, Electronics/ Robotics/ PLCs/Micro
Gainesville College 1997 — 1998
no, general studies
Southeastern Louisiana University 1994 — 1996
no, general studies
Sullivan Technical Institution 1982 — 1984
did not complete/lacked three months and got married!! DUMB, Electronics/Computer Repair
columbia Academy
Geisinger Health System June 2014 - Present
Geisinger Health System May 2012 - June 2014
Pennsylvania Advocacy and Resources for Intellectual Disabilities and Autism February 2009 - May 2012
Kabob Software, LLC. January 2009 - May 2012
The Human Element, Inc January 2004 - May 2012
Mansfield Oil Company January 2006 - October 2008
Earthlink, Inc. 2003 - 2004
Earthlink, Inc. 2002 - 2003
Earthlink, Inc 2002 - 2003
Skills
Process Improvement, Analysis, Enterprise Software, Software Documentation, Outsourcing, Program Management, Testing, Management, Quality Assurance, ERP, SaaS, Technical Support, Troubleshooting, SDLC, Integration, Strategic Planning, Unix, Training, Leadership, Information Technology
Education
IHTSDO 2015 — 2015
Oregon Health & Sciences University 2010 — 2010
Luzerne County Community College 1987 — 2000
Associates of Science
Penn State University 1990 — 1992
Bachelor of Science
TriWest Healthcare Alliance May 2010 - Present
TriWest Healthcare Alliance January 2010 - June 2012
Univera Inc August 2006 - December 2008
Weyerhaeuser April 2006 - June 2006
Weyerhaeuser April 2006 - June 2006
Bank of America June 2005 - September 2005
Regence Blue Shield October 2001 - April 2003
Earthlink Inc June 2000 - February 2003
Earthlink Inc January 2000 - January 2003
LiveBridge February 2001 - October 2001
Skills
Talent Acquisition, Security, Servers, Customer Satisfaction, System Administration, Active Directory, Management, Outlook, Policy, Customer Service, Healthcare, Government, Security Clearance, Technical Writing, Microsoft Office, HIPAA, Technical Support, Troubleshooting
Education
Cappella University 2010 — 2011
Associate's degree, Psychology 2010
Everest University 2008 — 2009
No Degree
Seattle Central Community College 1993 — 1993
GED, General Education Diploma
Windstream Communications October 2012 - Present
Carolina Wings October 2008 - August 2012
Five-Star Basketball Camp June 2006 - August 2006
Sprint Inc. September 2004 - August 2005
Earthlink Inc. June 2001 - September 2004
Skills
Customer Retention, Customer Service, Call Center, Inbound, Customer Satisfaction, Customer Experience, Telephone Skills, Billing, Sales Support, Customer Relations, Direct Sales, DSL, Time Management, Telecommunications, Telephony, Inventory Management, Troubleshooting, Problem Solving, Data Entry, Fax, Team Leadership, Microsoft Office, PowerPoint, Word, Excel, Teamwork, Staff Training, Call Centers
Education
Robert Morris University 2005 — 2007
Bachelors, Business Administration in Sport Management
Linger Longer Development Company / Reynolds September 2007 - January 2010
Phi Beta Sigma Fraternity Inc. 1993 - 2009
Earthlink, Inc November 2006 - September 2007
Ikon Office Solutions 2002 - 2006
Education
University of New Haven 1989 — 1993
BS, Financial Accounting
Cornell University May 2015 - Present
Earthlink Business January 2012 - December 2013
EarthLink, Inc. January 1999 - February 2012
EarthLink, Inc 1998 - 1999
EarthLink, Inc 1997 - 1998
Skills
Unix, Data Center, Solaris, Apache, Red Hat Linux, Linux, System Administration, Virtualization, DNS, Cloud Computing, VMware, RedHat, TCP/IP, SMTP, Perl, VMware ESX, Shell Scripting, Ubuntu, High Availability, Operating Systems, SAN, MySQL, CentOS, Bash, Puppet, Servers, Nagios, Sendmail, Firewalls, LDAP, Bind, Hardware, Cisco IOS, Server Architecture, Unix Shell Scripting, Xen, Disaster Recovery
Education
UCLA 2012 — 2014
Bachelor's Degree, Anthropology
Oregon State University
Anthropology
Pasadena City College
Associate of Arts (A.A.), Natural Sciences
CTI Networks, Inc. November 2003 - Present
TEK Systems October 2003 - November 2003
EarthLink, Inc. August 2001 - February 2003
EarthLink Inc. October 2000 - August 2001
Mindspring Inc. / Earthlink Inc. July 1997 - October 2000
EDS January 1996 - June 1997
Skills
MySQL, Hardware, Testing, Technical Support, Analysis, Management, Project Management, Microsoft Office, Call Centers, Quality Assurance, System Administration, Customer Service, Cloud Computing, Process Improvement, Computer Hardware, CSS, Team Building, Call Center, WordPress, Customer Satisfaction, Consulting, Linux, PHP, Virus Removal, Malware Removal, Telecommunications, Troubleshooting
Education
Pennsylvania State University
Bachelor of Science, Psychology
Pennsylvania State University
Associate, Mechanical Engineering Technology
AutoTrader.com October 2009 - Present
AirSage July 2009 - October 2009
IHG April 2008 - January 2009
Earthlink January 2008 - March 2008
EarthLink, Inc September 2000 - December 2007
ADP 1999 - 2000
IBM 1998 - 1999
Skills
SnagIt, Paint Shop Pro, Online Help, Technical Writing, Documentation, Word, PowerPoint, Visio, Adobe Acrobat, Instructional Design, Requirements Analysis, ITIL, Disaster Recovery, Process Improvement, Editing, Microsoft Office, Diagrams, Manuals, Outlook, Access, MS Project, RoboHelp, Writing, Dreamweaver, Software Documentation, Research, Mac, Guides, Integration, Management, Business Analysis, Cross-functional Team..., Microsoft Excel, SharePoint, Project Management, HTML, Infrastructure, Enterprise Software, Program Management, Analysis, Leadership, Business Process, Databases, Testing, Technical Documentation, System Administration, Telecommunications, Data Center, Networking, SDLC
Education
University of California, Los Angeles 1987 — 1991
B. A.
Earthlink Inc. August 2008 - Present
Skills
Load Balancing, OSPF, BGP, Network Architecture, Juniper, Cisco Technologies, Network Engineering, WAN, Networking, Network Security, MPLS, Routers, Data Center, Cisco IOS
Education
Southern Illinois University at Carbondale 1992 — 1998
BS, Computer Science
ITG August 2007 - Present
EarthLink, Inc September 2006 - August 2007
Aluria Software, an EarthLink Company October 2004 - September 2006
Institute for Software Integrated Systems, Vanderbilt University January 2002 - August 2003
ZenSar Technologies September 2000 - July 2001
Education
Vanderbilt University 2001 — 2004
MS, Electrical Engineering & Computer Science
University of Pune 1996 — 2000
BE, Computer Engineering
Mandrill September 2014 - Present
Acceller, Inc. January 2012 - February 2014
Acceller, Inc. September 2008 - January 2012
EarthLink, Inc March 2007 - September 2008
Earthlink, Inc. September 2005 - March 2007
Abacus Solutions August 2003 - September 2005
Adhesive Press / Too Much Coffee Man Magazine September 2000 - August 2003
Etrieve, Inc. November 2000 - May 2001
eDigital, Inc May 1999 - May 2000
Skills
Mobile Devices, Strategic Partnerships, Graphic Design, Telecommunications, Direct Sales, Enterprise Software, Email Marketing, Advertising, Product Management, CRM, Online Advertising, Layout, Vendor Management, Call Centers, Mobile Marketing, SEM, Wireless, Digital Media, Strategy, Editing, B2B, Customer Experience, E-commerce, Online Marketing, Editorial, Social Media Marketing, Business Development, Account Management, Salesforce.com, Sales, Digital Marketing, Lead Generation, Management, Magazines, Marketing, Packaging, Marketing Communications, Analytics, Cross-functional Team..., Marketing Strategy, Social Media, Web Analytics, SaaS, Project Management, Interactive Marketing, Competitive Analysis, Product Marketing, Direct Marketing, Customer Acquisition, Multi-channel Marketing
Education
The University of Georgia 1995 — 1999
B.A., Speech Communication
YP September 2014 - Present
GameFly, Inc October 2003 - September 2014
Boingo Wireless September 2003 - October 2003
GSN (TV & Games) formerly WorldWinner.com September 2002 - August 2003
Pallotta Teamworks October 2001 - August 2002
Move.com formerly Homestore.com April 2001 - September 2001
Yahoo! Music formerly Launch Media April 2000 - June 2001
EarthLink, Inc November 1998 - April 2000
UCLA Medical Center July 1995 - November 1998
INTERPOL, United States National Central Bureau March 1997 - June 1997
Skills
E-commerce, Product Management, Project Management, Social Media, Atlassian JIRA, Microsoft Office, SQL, SaaS, Start-ups, Quality Assurance, Management, Strategic Planning, Web Analytics, Analytics, Scrum, Strategic Partnerships, Great Plains Software, Enterprise Software, SDLC, Agile Project Management, Agile Methodologies, Software Project..., Software Development, Visio, Web Applications, Integration, EDI, Microsoft Dynamics GP, Salesforce.com, T-SQL, Microsoft Project, PowerPoint, Axure RP, OmniGraffle, JIRA
Education
University of California, Los Angeles
Bachelor's degree, Physics
Yahoo! November 2007 - Present
EarthLink Inc. October 2005 - November 2007
Move, Inc May 2003 - October 2005
SSA Global February 2000 - October 2002
National Youth Commission August 1993 - February 2000
Skills
Business Intelligence, Databases, Agile Methodologies, Data Modeling, Perl, SQL, Oracle, Leadership, SDLC, XML, Data Warehousing, Apache, Management, Unix
Education
National Taiwan University
Bachelor of Science
University of Missouri-Rolla
Master of Science
Teradata April 2012 - Present
Epsilon April 2010 - April 2012
EarthLink Inc. October 2006 - March 2009
EarthLink Inc. January 2000 - November 2006
Mindspring 2000 - 2000
Gold Kist Inc. 1992 - 1994
Gold Kist Inc. 1992 - 1994
Skills
Hardware, Email Marketing, Security, Anti-spam, Email, Management, Analytics, SaaS, Messaging, Quality Assurance, Leadership, Cloud Computing, Private Investigations, Project Management, Troubleshooting, Call Centers, CRM, Networking, Unix, Team Leadership, System Administration, Media Relations, Salesforce.com, Product Management, Perl, Linux, Cross-functional Team..., Vendor Management, Data Center, Process Improvement, Program Management, E-commerce
Education
University of Florida 1990 — 1993
M.S., Agriculture Operations Management
University of Florida 1986 — 1990
B.S., Agriculture Operations Management
Amazon.com June 2009 - November 2014
Amazon.com November 2007 - June 2009
Pure Networks 2006 - 2007
WorkAble Solutions 2005 - 2006
Speakeasy, Inc. 2003 - 2005
Earthlink, Inc 2001 - 2003
Skills
Call Centers, Technical Support, Windows, E-commerce, Management, Product Management, SaaS, Software Documentation, Analytics, Project Management, Process Improvement, VoIP, Risk Management, Salesforce.com, Customer Service, Program Management, Omniture, Linux, Security, Mobile Devices
Education
Olympic College 1999 — 2001
Associate of Science program
Tulsa Technology Center 1998 — 1999
Programming
Musical Health Technologies July 2013 - Present
Chessbox Media May 2012 - August 2013
Outlook Amusements January 2005 - May 2012
Outlook Amusements January 2005 - January 2011
Earthlink 1997 - 2004
EarthLink Inc January 1997 - January 2002
Skills
Analytics, Product Management, Digital Marketing, Mobile Devices, E-commerce, Salesforce.com, Customer Service, Email Marketing, Customer Retention, Strategic Partnerships, Cross-functional Team..., SaaS, Digital Media, SEM, Direct Marketing, SEO, Cloud Computing, Digital Strategy, Team Leadership, Strategic Planning, Social Media, Online Advertising, Social Media Marketing, Vendor Management, Microsoft Excel, Web Analytics, Interactive Marketing, Lead Generation, Business Development, Mobile Applications, Call Centers, Social Networking, Market Research, Online Marketing, Marketing Strategy, Mobile Marketing, Marketing, Strategy, CRM, A/B testing, Management, Competitive Analysis, Content Strategy, Account Management, User Experience, Product Marketing, Integrated Marketing, Google Analytics, Start-ups, Content Management
Education
University of California, Santa Barbara 1992 — 1996
BA, Sociology
Symantec April 2012 - Present
Intuit, Inc. December 2006 - April 2012
Robert Half International, Inc. June 2004 - December 2006
EarthLink Inc. April 2000 - June 2004
Skills
Agile Methodologies, E-commerce, HTML, Web Development, Scrum, JavaScript, CSS, User Experience, Usability Testing, A/B testing, User Interface Design, Omniture, Web Applications, Software Development, Information Architecture, SaaS, Web Analytics, Management
Education
San Jose State University 1996 — 2002
Bachelor of Science (B.S.), Software Engineering
San Jose State University
Bachelor's degree, Computer Software Engineering
Whatever It Takes Etc October 2003 - Present
Whatever it Takes Etc October 2003 - Present
Earthlink Inc May 2003 - September 2007
Education
Miami Dade College 1996 — 1999
First Quality Enterprises June 2010 - Present
Lightspeed Technologies February 2008 - December 2008
Earthlink, Inc April 1997 - December 2007
Skills
Cisco Technologies, Network Security, Networking, Network Engineering, Data Center, TCP/IP, VoIP, Routers, Switches, Troubleshooting, OSPF
Education
Penn State University 1990 — 1995
University of Phoenix March 2003 - December 2009
Apollo Group, Inc March 2003 - December 2009
Earthlink, Inc January 1999 - January 2003
Education
University of Phoenix 2008 — 2010
AAB
Axia College
Shippensburg University
Shippensburg University of Pennsylvania
English
Precision Discovery, Inc May 2010 - Present
EarthLink, Inc August 2004 - May 2010
Countrywide 2001 - 2004
Education
Queen's University 1992 — 1996
Barracuda Networks December 2006 - Present
8x8, Inc November 2004 - December 2006
Earthlink Inc July 2000 - December 2003
Skills
Troubleshooting, VoIP, Technical Support, TCP/IP, DNS, Routers, Salesforce.com, Firewalls, VPN, SMTP, Networking, Network Security, Active Directory, Customer Service, Telecommunications, Security, Windows, Computer Hardware, Solaris, Antivirus, Servers
Education
San Jose State University 2000 — 2005
Bachelor's degree, Industrial & System Engineering
San Jose State University 1999 — 2005
B.S, Industrial and System Engineering
West Valley College
A.S, Liberal Arts
Sedgwick CMS November 2007 - Present
Sedgwick CMS July 2009 - December 2010
Certec Consulting Inc November 2007 - June 2009
EarthLink Inc 2006 - 2007
JK Technosoft 2005 - 2006
Progressive India Pvt Ltd, New-Delhi 2002 - 2004
Progressive Software India Private Limited 2002 - 2004
Skills
Progress 4GL, Progress ADM2, OpenEdge, Webspeed, Sonic MQ, XML, ASP.NET, C#, MongoDB, Database Design, Claims Management, CRM, Oracle PL/SQL..., Software Development, SDLC, Requirements Gathering, Unix
Education
Orissa University of Agriculture and Technology 1999 — 2002
Master of Computer Applications (MCA)
Marinda Scott Design April 2007 - Present
Marinda Scott Design 2007 - Present
Advanced Bionics 2008 - 2010
Whole Foods Market July 2005 - June 2007
Whole Foods Market 2001 - 2002
Earthlink Inc. 1998 - 2001
Aquent 1997 - 1998
Skills
Packaging, Art Direction, Photography, Photoshop, Logo Design, Layout, Graphic Design, Advertising, Adobe Acrobat, InDesign, Brochures, Corporate Identity, Newsletters, QuarkXPress, Typography, Promotions, Adobe Creative Suite, Mac, Web Design, Illustrator, Posters, Collateral, Pre-press, Image Manipulation, Creative Direction, Direct Mail, Graphics, Corporate Branding, Visual Communication, Catalogs, Concept Development, Brand Development, Branding & Identity, Interaction Design, WordPress, Digital Photography, Image Editing, Illustration, Digital Illustration, Dreamweaver, User Interface Design, Website Development, Email Marketing, Copywriting
Education
The George Washington University 1993 — 1995
MA, Museum Studies Art History Research
The George Washington University 1989 — 1993
Bachelor's degree, Art History
Insource Technology August 2013 - Present
Sears Holdings Corporation December 2010 - January 2013
New Century Investment Club August 2008 - April 2010
AT&T February 2006 - April 2008
Screen Actors Guild March 2004 - January 2006
EarthLink Business February 2003 - August 2004
Earthlink Inc. May 2002 - February 2003
Skills
Databases, Spreadsheets, Visio, HTML, TCP/IP, Voice Over, Microsoft Office, Analytics, Operations Management, Project Management, Technical Support, Windows
Education
Harvard University Open Courses: Open Learning Initiative 2013 — 2014
Computer Science
Texas Wesleyan University 1986 — 1987
Business/Theater
Tarrant County JC 1983 — 1984
Texas Wesleyan University
DNJ Solutions, LLC January 2014 - Present
Celerity November 2013 - January 2014
TEKsystems April 2011 - April 2013
DNJ Solutions, LLC June 2010 - April 2011
Revenue Solutions, Inc. June 2010 - January 2011
Arcus November 2008 - June 2009
UNITED CONCORDIA COMPANIES, INC February 2007 - November 2008
UNITED CONCORDIA COMPANIES, INC. April 2006 - February 2007
UNITED CONCORDIA COMPANIES, INC. November 2004 - April 2006
EARTHLINK, INC September 2003 - November 2004
Skills
Business Analysis, SQL, Data Analysis, Requirements Analysis, Databases, Team Leadership, Access, Analysis, Program Management, Microsoft SQL Server, Software Development, Project Management, XML, Troubleshooting, Visual Basic
Education
University of Pittsburgh 1997 — 2001
BS, Computer Science
Susquehanna Township High School 1990 — 1994
Parsons April 2013 - Present
TEXELTEK, INC September 2009 - April 2013
GENERAL DYNAMICS AIS December 2005 - August 2009
EARTHLINK, INC September 1998 - April 2004
CYBERSTAR LP September 1996 - June 1998
SPACE SYSTEMS/LORAL May 1993 - September 1996
Skills
DoD, Government Contracting, Program Management, Security Clearance, FAR, Proposal Writing, Earned Value Management, RFP, Government Procurement, Process Improvement, Deltek, Government, Contract Management, Federal Government, Defense, Procurement, Pricing Analysis, Project Management, Strategic Planning, Team Leadership, Risk Management, Management, Strategy
Education
University of Maryland
Bachelor of Science, Management Studies
The George Washington University - School of Business
Master Certificate in Government Contracting
University of California, Berkeley
Project Management Certification
Distributed Systems Services, Inc. (DSS) January 2013 - Present
FRAGOMEN, DEL REY, BERNSEN, & LOEWY, LLP January 2007 - May 2012
SPRINGFIELD HOSPITAL December 2003 - November 2006
EARTHLINK, INC March 1999 - May 2003
FREELANCE January 1995 - January 1999
Skills
Software Installation, Hardware, Windows 7, Active Directory, Technical Support, Servers, Troubleshooting, Software Documentation, VPN, Security
Education
Temple University 1990 — 1992
Bachelor of Arts (B.A.), Radio, Television, & Film
Pratt Institute 1987 — 1989
Graphic Design
Pottsville Area High School
HS Diploma