Encore Capital Group
Industry: Consumer banking company
DescriptionEncore Capital Group, Inc. and its subsidiaries form the largest publicly traded debt buyer by revenue in the United States. It has operations and investments in 15 countries. Number of employees: 8,300 Globally Headquarters: San Diego, California, United States Revenue: 1.19 billion USD (2017) Subsidiaries: Asset Acceptance Capital Corp.,
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Encore Capital Group Employees
Encore Capital Group December 2014 - Present
HID Global July 2014 - November 2014
Encore Capital Group 2013 - June 2014
Dr. Gilbert's Aging & Memory Lab January 2011 - December 2011
Skills
Research Design, Teaching, Psychology, Critical Thinking, Project Management, Microsoft Excel, Event Management, Leadership, Customer Service, Project Coordination, Project Planning, SharePoint, Research, Analysis, Data Analysis, Management
Education
San Diego State University-California State University 2010 — 2012
Bachelor of Arts (BA), Psychology, 3.49
Grossmont College 2008 — 2010
Pre-Psychology Major, 3.38
westlake highschool
Encore Capital Group September 2015 - Present
The National Conflict Resolution Center September 2014 - Present
Evolution Hospitality October 2008 - Present
Interstate Hotels & Resorts July 2014 - June 2015
Student African American Brotherhood September 2013 - May 2014
SeaWorld June 2008 - August 2008
Coco Reef February 2005 - June 2005
Hemmingways Restaurant November 2004 - May 2005
Skills
Banquets, Hotels, Food & Beverage, Food Service, Tourism, Hospitality Industry, Hospitality Management, Customer Service, Catering, Front Office, Yield Management, Meeting Planning, Restaurants, Hospitality, Hotel Management, Micros, Pre-opening, Resorts, Revenue Analysis, Fine Dining, Convention Services, Property Management..., Travel Planning, Airline Ticketing
Education
San Diego State University-California State University 2012 — 2015
Bachelor's Degree, International/Global Studies/ Economic, Senior
Grossmont College 2010 — 2012
As, Culinary Arts
Turks and Caicos College 2003 — 2005
As, Hotel Management
Encore Capital Group July 2006 - February 2015
Infinity Micro January 2005 - May 2006
United States Air Force January 1999 - January 2005
Skills
Program Management, VMware, Windows Server, Disaster Recovery, Network Administration, System Administration, Management, Vendor Management, Active Directory, Cisco Technologies, Data Center, Help Desk Support, ITIL, Software Installation, Networking, Testing, Information Technology, Servers
Education
Northern Arizona University 2015 — 2015
Technology management, Computer and Information Sciences and Support Services
Rio Salado College 2013 — 2014
Associate's degree, Computer Science
Portland State University 2005 — 2006
MSCE
Global Knowledge
UCS
New Horizons
Encore Capital Group September 2015 - Present
Encore Capital Group April 2014 - September 2015
Med Data Quest November 2013 - March 2014
UC San Diego September 2013 - March 2014
The Institute of Biostatistics, Fudan University June 2011 - June 2012
KPMG Advisory July 2011 - August 2011
Skills
R, Data Analysis, SAS, Financial Analysis, Business Strategy, Statistical Modeling, Matlab, Microsoft Excel, Machine Learning, Excel, Microsoft Word, Microsoft Outlook, Visual C++
Education
University of California, San Diego 2012 — 2014
Master of Science (M.S.), Statistics
Fudan University 2008 — 2012
BS, Mathematics and Applied Mathematics
University of California, Irvine 2010 — 2010
Exchange Student, Mathematics
Turtle Beach April 2014 - Present
Encore Capital Group July 2013 - March 2014
The Grand Del Mar January 2013 - June 2013
La Costa Resort and Spa August 2012 - December 2012
Bahia Resort Hotel March 2012 - September 2012
University of San Diego September 2009 - June 2012
YMCA June 2009 - August 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Facebook, Data Entry, Customer Service, Tourism, Event Planning, Sales, Time Management, Fundraising, Front Office, Marketing, Administrative..., Management, Public Speaking
Education
University of San Diego 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Accounting, Senior
Macquarie University 2011 — 2011
Encore Capital Group July 2013 - Present
GoWireless March 2004 - August 2005
US Army 2000 - 2003
Skills
Microsoft Office, Computer Hardware, Customer Service, Retail Sales, Leadership, Supervisory Skills, Office Management, Access, Research, Public Speaking, Policy, Legal Writing, Legal Research, Time Management, Outlook, Legal Assistance, Legal Documents, File Management, Civil Litigation
Education
UCSD Extension 2013 — 2013
Certificate, Paralegal Studies
UCSD 2011 — 2013
Bachelor's degree, Political Science and Government
Grossmont College 2009 — 2011
Associate's degree, Political Science and Government, University transfer studies
Encore Capital Group November 2014 - Present
Bikram Yoga Arlington February 2014 - November 2014
Great American Restaurants January 2010 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, English, Facebook, Social Networking, Public Relations, Project Planning, Blogging, Event Planning, Social Media Marketing, Time Management
Education
West Virginia University 2011 — 2014
Bachelor of Arts (BA), Sports Marketing
Northern Virginia Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Jeb Stuart High School 2006 — 2010
Advanced studies
NBCUniversal, Inc. June 2014 - Present
Encore Capital Group August 2013 - June 2014
Invisible Children Inc. August 2012 - February 2013
Secretly Canadian/Dead Oceans/Jagjaguwar Records January 2012 - June 2012
CMG Worldwide January 2011 - August 2011
District 10 Counsel in the Courts November 2010 - January 2011
Skills
Negotiating Contracts, Contract Review, Music Licensing, Intellectual Property, Entertainment Law, Copyright Law, Rights Of Publicity, fluent in Spanish, Contract Management, Contract Law, Corporate Law, Trademarks, Licensing
Education
Indiana University Bloomington 2009 — 2012
Doctor of Law (J.D.), Entertainment Law
The University of Texas at El Paso 2005 — 2009
Bachelor of Arts (BA), Electronic Media
Encore Capital Group April 2014 - Present
Hungry Hollow Farms March 2013 - Present
Asset Acceptance September 2011 - March 2014
Asset Acceptance February 2010 - August 2011
Asset Acceptance November 2008 - January 2010
Ford Motor Company January 2007 - July 2008
Ford Motor Company July 2004 - December 2006
Ford Motor Company March 2003 - December 2006
Ford Motor Company July 2001 - March 2003
Ford Motor Company March 1999 - July 2001
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Kaizen, Management, Continuous Improvement, Business Transformation, Black Belt, Business Process..., Training, Process Engineering, Operations Management, Automotive, DMAIC, Value Stream Mapping, Change Management, Vendor Management, Business Analysis, Product Development, Analytics, Coaching, Program Management, Problem Solving, Data Analysis, Performance Management, Analysis, Call Centers, Minitab, Business Process Mapping, Outsourcing, Team Leadership, Visio, Engineering, Manufacturing, Supply Chain Management, MS Project, Customer Satisfaction, Team Building, Statistics, Purchasing, Metrics, Business Management, Call Center, Strategy Development, Vendor, Portfolio Management, Business Strategy, Organizational..., Inventory Management
Education
Oakland University 1997 — 1999
MS, Mechanical Engineering
Michigan Technological University 1992 — 1996
BS, Mechanical Engineering
Rice Lake 1988 — 1992
High School
EZCORP September 2015 - Present
EZCORP March 2015 - September 2015
USAA Real Estate Company February 2015 - March 2015
JPMorgan Chase & Co. November 2014 - January 2015
Robert Half Technology September 2014 - October 2014
BD February 2014 - August 2014
Encore Capital Group August 2012 - February 2014
AllianceBernstein December 2011 - July 2012
Citi May 2011 - December 2011
Citi January 2010 - May 2011
Skills
Active Directory, Windows Server, Vendor Management, Technical Support, Service Delivery, Cisco Technologies, BMC Remedy, Server Administration, Cisco Telepresence, Ticketing Systems, Servers, Microsoft Exchange, Troubleshooting, Help Desk Support, Citrix, Networking, Information Technology, Network Administration, Process Improvement, Hardware, Laptops, Infrastructure, VMware, Microsoft Office, Windows, Printers, System Deployment
Education
University of Phoenix 2015 — 2017
Bachelor of Science (BS), Information Technology
Northwest Vista College 2014 — 2015
Computer Science
San Antonio College 2005 — 2006
Applied Sciences Networking
Encore Capital Group April 2012 - Present
NCO March 2010 - March 2012
Wolpoff & Abramson April 2003 - December 2009
Skills
Process Improvement, Civil Litigation, Litigation, Bankruptcy, Commercial Litigation, Legal Research, Corporate Law, Legal Writing, Arbitration, Courts, Mediation, Legal Assistance, Trials, Appeals, Intellectual Property
Education
Valparaiso University School of Law 1998 — 2000
JD, Law
Miami University 1996 — 1998
BA, History, English, Political Science
Encore Capital Group June 2013 - Present
Asset Acceptance October 2008 - June 2013
Asset Acceptance February 2006 - October 2008
Charfoos & Christensen, P.C. August 2001 - February 2006
Continental Plastics Co. February 1994 - August 2001
Skills
Customer Service, Skip Tracing, Call Center, Process Improvement, Vendor Management, Microsoft Excel, Business Analysis, Customer Satisfaction, Accounts Receivable, Software Documentation, Access, Outlook, Call Centers, Forecasting, Analysis, Project Management, Management, Budgets, Leadership
Education
Macomb Community College 2004 — 2006
Associates, General Studies
Macomb Community College 1999 — 2001
Associates of Applied Science, Paralegal
Direct Energy 2014 - Present
Encore Capital Group March 2003 - June 2013
Direct Marketing Services December 2001 - January 2003
Cendant July 2000 - October 2001
Bank One August 1998 - July 2000
Promark One June 1996 - August 1998
Skills
Leadership, Leadership Development, Training, Projects, Instructional Design, Coaching, Training Delivery, Content Development, Selling Skills, Management, Time Management, Call Centers, Team Building, Team Management, CRM, Team Leadership, Employee Engagement, Strategy, Process Improvement, Employee Training, Change Management
Education
Florida State University 1988 — 1991
Bachelor of Science, Economics, Business, Political Science
Encore Capital Group February 2015 - Present
Farmers Insurance September 2012 - August 2014
Kona Kai Hotel August 2012 - January 2013
The Ashcraft Law Firm April 2007 - June 2012
Skills
Office Administration, Account Management, Legal Assistance, Office Management, Graphic Design, Event Planning, Event Management, Internet research, Microsoft Office, Written & Verbal..., Multi-line Phone, Hospitality Industry, American Sign Language, Calendaring, Coordinating Schedules, Close Attention to..., Online Research, Public Speaking, Customer Service
Education
University of San Diego 2014 — 2014
Paralegal Certificate
University of San Diego 2012 — 2014
Bachelor of Arts (B.A.), Anthropology, 3.5 GPA
Mt. San Jacinto Community College District 2010 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Mt. San Jacinto Community College District 2010 — 2012
Associate of Arts (AA), Arts and Humanities
Mt. San Jacinto Community College District 2008 — 2010
Associate of Arts (AA), Social And Behavioral Science
PETCO Animal Supplies, Corporate Headquarters May 2014 - Present
PETCO Animal Supplies, Corporate Headquarters October 2012 - May 2014
PETCO Animal Supplies, Corporate Headquarters January 2012 - October 2012
Encore Capital Group October 2009 - January 2012
Solar Turbines (A Caterpillar Company) April 2007 - November 2009
A.G. Edwards & Sons June 2006 - April 2007
Skills
Supply Chain Management, Inventory Analysis, Global Sourcing, International Project..., Promotional Analysis, Marketing Strategy, Management, Leadership, CRM, Analysis, Analytics, Project Management, Training, Marketing, Business Development, Strategy, Customer Service, Sales
Education
San Diego State University-California State University 2005 — 2009
B.A., International Business- French, W. Europe and Management
ESSEC - ESSEC Business School 2008 — 2008
BA, International Management
Encore Capital Group May 2012 - Present
Encore Capital Group September 2013 - June 2014
Encore Capital Group May 2012 - September 2013
Skills
Microsoft Excel, IBM iSeries, Process Improvement, Microsoft Office, Data Analysis, Time Management, Cost Management, SAS, Leadership, Customer Service, Management, Team Leadership, Access, PowerPoint, Vendor Management, Multi Tasking, Project Management, Business Analysis, IBM AS/400, Programming, Debate, Outsourcing, Outsourcing Management, Offshore Outsourcing, Training, Employee Training, Operations Training, Call Centers, Program Management, Salesforce.com, Salesforce Training, Salesforce.com..., Statistical Data..., Statistical Analysis..., Process Management, Business Process..., Business Development, Business Strategy, Strategic Planning, Collection Strategy, Coding Experience, Data Coding
Education
San Diego State University-California State University 2008 — 2010
Bachelor's degree, Economics
Grossmont College 2004 — 2008
Associate's degree, Business Administration
Encore Capital Group 2014 - Present
ARS National Services 2013 - 2014
JPMorgan Chase 2011 - 2013
Best Buy 2006 - 2012
California State Assembly - Joel Anderson 2010 - 2010
California Republican Party 2010 - 2010
California State Assembly 2009 - 2010
Skills
Financial Analysis, Banking, Risk Management, Financial Modeling, Credit, Investments, Securities, Finance, Strategic Financial..., Equities, Loans, Financial Services, Auditing, Economics, Portfolio Management, PowerPoint, Public Speaking, Analysis, Customer Service, Financial Planning, Mortgage Lending, Bankruptcy, Microsoft Office
Education
Southern New Hampshire University 2013 — 2016
Master of Science (MS), Finance
UC San Diego 2009 — 2011
Bachelor of Arts (B.A.), Political Science and Government
El Camino College 2006 — 2008
Associate of Arts (A.A.), Political Science and Government
Craft Cask & Cork January 2012 - Present
Provide Commerce April 2012 - May 2015
CoreDataIntelligence July 2011 - March 2012
Ground Swell Equity January 2011 - June 2011
Provide Commerce May 2008 - January 2011
Encore Capital Group May 2005 - May 2008
Encore Capital Group October 2003 - May 2005
Capital One January 2000 - October 2003
Skills
Analysis, Analytics, Data Analysis, Data Mining, Forecasting, Statistical Modeling, Marketing Strategy, Direct Marketing, Database Marketing, Email Marketing, Consumer Insights, Segmentation, Modeling, Business Intelligence, Databases, Data Modeling, E-commerce, Operations, SAS/SQL, Cognos, Systems Analysis, Program Management, Team Leadership, Team Management, Cross-functional Team..., Organizational..., Offshore Software..., Offshore Management, Offshore Project..., Start-ups, CRM, SAS, Predictive Analytics, SQL, Customer Insight, Data Warehousing
Education
Penn State University 1996 — 1999
Master of Science, Aerospace Engineering
McGill University 1991 — 1995
Bachelor of Engineering, Mechanical Engineering (Honours)
Encore Capital Group December 2014 - Present
Velocity Portfolio Group October 2010 - December 2014
United States Marine Corps November 2007 - June 2010
Skills
SAS, SQL, Python, Microsoft Excel, Portfolio Management, Financial Analysis, Microsoft Office, Databases, Due Diligence, Executive Management, Accounts Receivable, Risk Management, Credit, Credit Analysis, Call Centers, Data Analysis, Personnel Management, Bankruptcy, IT Operations, Personal Training, A/R collections
Education
Kean University
Bachelor of Arts (B.A.), History
Kellogg Hotel & Conference Center September 2015 - Present
Encore Capital Group June 2015 - August 2015
Michigan State University October 2013 - August 2014
Michigan State University December 2012 - June 2013
Michigan State University November 2012 - December 2012
Skills
Supply Chain Management, Bilingual Communications, Customer Service, Banking, Leadership, PowerPoint, Research, Microsoft Office, Public Speaking, Communication, Event Planning, Data Analysis, Microsoft Excel, Higher Education, Fundraising
Education
Michigan State University 2013 — 2017
Bachelor's degree, Logistics, Materials, and Supply Chain Management, 3.67
Michigan State University
Proctor Financial, Inc July 2014 - January 2015
Encore Capital Group September 2009 - July 2014
Fulton, Friedman & Gullace, LLP August 2012 - June 2013
Asset Acceptance September 2009 - August 2012
AP Marble & Granite, Inc August 2008 - January 2009
Skills
Microsoft Excel, Organizational..., Office Administration, Customer Service, Accounting, Budgeting, Finance, Team Building, Clerical Work, Scheduling, Process Efficiency, Microsoft Office, Legal Writing, Legal Research, Time Management, Spreadsheets, Policy, Administrative..., Communication, Data Entry, Outlook, Insurance, Negotiation, Computer Proficiency, Paralegals, Collections, Legal Support Services, Mortgage Servicing, LPS, PeopleSoft
Education
Macomb Community College
LinkedIn July 2015 - Present
Massachusetts Institute of Technology September 2010 - December 2014
The Boston Consulting Group June 2014 - July 2014
Fudan University August 2013 - January 2014
Altman Vilandrie & Company May 2013 - August 2013
Red Bull November 2010 - December 2012
Encore Capital Group June 2012 - September 2012
Qualcomm Ventures June 2011 - August 2011
Skills
Data Analysis, Financial Modeling, PowerPoint, Microsoft Excel, Business Strategy, Economics, Management, Research, Finance, Market Research, Microsoft Office, Matlab, Microsoft Word, Strategy
Education
MIT 2010 — 2015
Bachelor of Science (BS), Economics
Fudan University, Shanghai China 2013 — 2014
Chinese Language, Chinese Language and Literature
Francis W. Parker School
Francis W. Parker School
Encore Capital Group May 2015 - Present
Encore Capital Group March 2014 - May 2015
Encore Capital Group February 2011 - February 2014
PricewaterhouseCoopers May 2008 - February 2011
Capgemini 2004 - 2006
Skills
Analysis, Strategic Consulting, Financial Management, Credit Analysis, Management Consulting, Financial Advisory, Performance Improvement, Process Improvement, Business Process..., Strategic Analysis, IT Strategy, Business Strategy, Strategic Planning, Strategic Sourcing, Strategic Partnerships, Managerial Finance, Banking, Analytics, Finance, Business Analysis, Project Planning, Business Process..., Mergers & Acquisitions, Budgets, Strategy, Financial Modeling, Business Process, Management
Education
Indian Institute of Management, Kozhikode 2006 — 2008
Masters in Business Administration, Finance and Strategy
Indian Institute Of Information Technology 2000 — 2004
Bachelor of Engineering (B.E.), Computer Science, A+
Don Bosco School, Alaknanda, New Delhi
High School
Renovate America August 2015 - Present
Encore Capital Group March 2013 - August 2015
LPL Financial November 2012 - February 2013
Advisors Asset Management, Inc. March 2011 - November 2012
iTRACS Corporation March 2010 - January 2011
Pearson August 2009 - January 2010
CSAA September 2007 - November 2008
Mutual Bank of Omaha April 2005 - September 2007
Fidelity National Financial August 2001 - April 2005
Skills
Databases, MS Project, Visio, Agile Methodologies, SDLC, Business Analysis, SharePoint, Quality Assurance, Project Management, Requirements Analysis, Team Leadership, ITIL, Process Improvement, Access, Vendor Management, Requirements Gathering, SQL, Microsoft SQL Server, Software Documentation, Program Management
Education
University of Phoenix 2012 — 2014
B.S. Business Systems Analyst, Iinformation Technology, 3.83
Elizabethtown College 1988 — 1990
Brunswick School 1982 — 1988
Takata July 2015 - Present
Encore Capital Group August 2007 - Present
Michigan Education Association 1975 - 2005
Skills
Customer Satisfaction, Administrative..., Outlook, Call Centers, Process Improvement, Microsoft Office, Visio, Microsoft Word, Customer Service, PowerPoint, Event Planning, Microsoft Excel, Team Building, Training, Access, Data Analysis, Accounts Receivable, Office Administration, Data Entry, Analysis, Software Documentation, Team Leadership, Management, Leadership, Time Management
Education
Macomb Community College
Associate's degree
AscensionPoint Recovery Services June 2013 - December 2014
Gurstel Chargo P.A. December 2005 - May 2013
Encore Capital Group April 2004 - December 2005
McKesson Medical-Surgical November 2002 - January 2004
Skills
Litigation, Bankruptcy, Accounts Receivable, Customer Service, Process Improvement, Operations Management, Microsoft Office, Access, Analysis, Microsoft Excel, Budgets, Project Management, Leadership, FDCPA, Debt Settlement, Call Centers, Credit
Education
Hamline University
ARS National Services November 2011 - Present
FroYo Love June 2008 - Present
Coral Way Advisors March 2008 - Present
ProFun Management Group, Inc. May 2010 - November 2011
VisionMaker Worldwide April 2007 - March 2008
Midland Calibrated, LLC September 2005 - April 2007
Encore Capital Group August 2003 - April 2007
Gateway March 1999 - August 2003
Universal Studios February 1997 - February 1999
The Walt Disney Company September 1993 - February 1997
Skills
Business Process..., Business Analysis, Business Development, Financial Modeling, Strategic Partnerships, Feasibility Studies, Strategic Alliances, Process Improvement, Product Management, Executive Management, Strategic Planning, Forecasting, Start-ups, Product Marketing, Cross-functional Team..., Team Leadership, Analysis, Leadership, Strategy, Negotiation, Operations Management, Vendor Management, Business Planning, Competitive Analysis, Mergers & Acquisitions, P&L Management, CRM, Analytics, Business Strategy, Management Consulting
Education
Anderson School at UCLA 1996 — 1998
MBA
Georgia Institute of Technology 1992 — 1993
MS
Oklahoma State University 1988 — 1992
BS
Stillwater High School 1986 — 1988
Modern Analytics 2013 - Present
Encore Capital Group 2012 - 2012
Connexion Technologies 2010 - 2012
SAS July 2000 - May 2009
SAS July 1997 - June 2000
SAS October 1995 - June 1997
SAS Institute, Inc. May 1989 - October 1995
7th Communications Group, USAF April 1988 - June 1989
7th Communications Group, USAF July 1987 - April 1988
Northern Virginia Community College August 1985 - June 1987
Skills
SAS, ETL, SDLC, Business Intelligence, Linux, Perl, Unix, PostgreSQL, Data Integration, SAS programming, Testing, Unix Shell Scripting, bash, sh, ksh, MDX, C, SQL, SAS/SQL, SAS Macro, Netezza, Oracle SQL Developer, Version Control (rcs,..., DataFlux Data..., Python, SAS/ACCESS Interface to..., Master Data Management, SAS Data Integration..., SAS Enterprise Guide, SAS BI Platform..., SAS EBI Installation..., SAS/ACCESS Interface to..., PL/SQL, HP-UX, Solaris, SAS/ACCESS Interface to..., Microsoft SQL Server, Dashboard, SQL Server 2005/2000, Linux - RHEL, Linux - SUSE (SLES), Data Quality, SAS OLAP Cube Studio, SAS Management Console, SAS Web Report Studio, SAS Information Map..., SAS Information..., SAS Add-in for..., SNOBOL, LISP, FORTH
Education
North Carolina State University - College of Management 1999 — 2002
M.B.A., Technology Commercialization
University of Illinois at Urbana-Champaign 1980 — 1984
B.S., Computer Science/Mathematics
Wake Technical Community College
Encore Capital Group June 2014 - Present
San Diego County District Attorney's Office March 2014 - June 2014
Smoothie King April 2009 - June 2014
Skills
Customer Service, Adobe Acrobat, Salesforce.com, PACER, GUI, Microsoft Word, Microsoft Excel
Education
University of San Diego 2014 — 2014
Certificate, Paralegal Studies
Northern Arizona University 2010 — 2013
Bachelor's Degree, Hotel and Restaurant Management
Encore Capital Group 2001 - Present
Kohl's Department Stores 1999 - 2001
Skills
SAS, Data Warehousing, Data Analysis, Microsoft Office, Supervising, Collections, SQL, Analytics, Hiring, Training, Business Analysis, Business Intelligence, Customer Service, Microsoft Excel, Visio, ETL, Databases, Team Building, Call Centers, Leadership, Management, Team Leadership, Performance Management
Education
University of Phoenix 2010 — 2011
Business Administration and Management, General
Grand Valley State University 2000 — 2001
Macomb Community College 1998 — 2000
Dataminr, Inc. July 2015 - Present
UC San Diego, School of International Relations & Pacific Studies (IR/PS) September 2014 - June 2015
UC San Diego, School of International Relations & Pacific Studies (IR/PS) June 2014 - June 2015
Encore Capital Group June 2014 - August 2014
Biomimicry Project February 2014 - March 2014
Institute on Global Conflict & Cooperation (IGCC) January 2014 - March 2014
Executive Office of the Civic Chamber of the Russian Federation February 2013 - February 2013
Russian Federal State Statistics Service October 2010 - October 2010
Skills
Data Analysis, Stata, Research, Economics, Political Science, International Relations, Statistics, Policy Analysis, Microsoft Office, Human Rights, French, Politics, Foreign Policy, Regression Analysis, International..., Mathematics, SAS, SQL, Microsoft Excel, Public Policy, Public Speaking, Social Media, Tutoring, Mandarin, Prezi
Education
University of California, San Diego - School of International Relations and Pacific Studies (IR/PS) 2013 — 2015
Master in Pacific International Affairs, International Economics, China, GPA: 3.758
Moscow State Institute of International Relations (University) MFA Russia (MGIMO 2009 — 2013
Bachelor of Arts (B.A.), Political Science
EM Strasbourg Business School 2012 — 2012
Institut d'Etudes politiques de Strasbourg 2012 — 2012
Chirotouch October 2013 - Present
Encore Capital Group November 2007 - September 2013
Brandes Investment Partners September 2003 - November 2007
Gateway October 2000 - April 2003
Proxicom January 2000 - October 2000
Price Waterhouse April 1996 - January 2000
Sun Microsystems January 1995 - March 1996
US White House November 1994 - January 1995
US House or Representatives September 1994 - November 1994
UM Administrative Computing June 1991 - August 1994
Skills
Program Management, Vendor Management, Process Improvement, Business Intelligence, Strategic Planning, Management Consulting, Cross-functional Team..., Business Process..., Business Analysis, Project Planning, Analysis, Strategy, Project Portfolio..., Team Building, Enterprise Software, SDLC, PMO, Management, CRM, Data Warehousing, Team Leadership, Software Development, Training, Integration, Business Process, Project Management, Software Project..., Product Management, Team Management, Leadership, Business Development, IT Strategy, Salesforce.com, Recruiting, Cloud Computing, Information Technology, Change Management, Agile Methodologies, Outsourcing, PMP, Executive Management, Quality Assurance, SharePoint, Resource Management, IT Management, Requirements Analysis, Enterprise Architecture, SaaS, Consulting, Mobile Devices
Education
Fielding Graduate University 2005 — 2008
PhD
University of Maryland College Park 1992 — 1995
MS
University of Maryland Baltimore County 1987 — 1991
BS
Project Management Institute
PMP
Renovate America August 2015 - Present
Encore Capital Group May 2011 - August 2015
Encore Capital Group October 2010 - April 2011
Encore Capital Group July 2009 - September 2010
Fairfield Residential September 2006 - January 2009
State Street Bank June 2005 - August 2006
Skills
Microsoft Office, Cognos, Process Management, Salesforce.com, Analysis, Project Management, SharePoint, Microsoft Excel, Time Management, Business Strategy, Process Improvement, PowerPoint, Finance, Data Analysis, Forecasting, Financial Analysis, Business Analysis, Management, Business Process..., Vendor Management, Team Management, Budgets, Performance Management, Team Building, Relationship Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2001 — 2005
BS, Finance
Cleary Building Corp. October 2009 - June 2010
GVL Poly Inc. October 2009 - December 2009
BI May 2008 - May 2009
Encore Capital Group August 2006 - November 2007
Education
Minnesota School of Business 2008 — 2010
Kaiser Permanente June 2013 - Present
Encore Capital Group September 2010 - May 2013
Kaiser Permanente July 2006 - September 2010
Kaiser Permanente November 2004 - June 2006
Kaiser Permanente January 2000 - October 2004
Skills
Change Management, Business Process..., Process Improvement, Cross-functional Team..., Process Management, Business Analysis, Strategic Planning, Six Sigma, Vendor Management, Management, Program Management
Education
UCSD 2013 — 2013
Six Sigma Black Belt Certification
Loyola Law School, Loyola Marymount University 1996 — 1999
Doctor of Law (J.D.)
UCSB
Bachelor of Arts (BA), English Language and Literature, General
Sheppard Mullin Richter & Hampton LLP April 2014 - Present
McKenna Long & Aldridge LLP May 2013 - April 2014
Encore Capital Group March 2013 - May 2013
The Law Offices of Joseph A. Howell August 2012 - September 2012
Victoria's Secret December 2010 - December 2011
Local December 2010 - March 2011
Elite Model Management January 2010 - April 2010
National Basketball Association November 2009 - April 2010
Loyola Marymount University August 2005 - May 2009
City May 2008 - August 2008
Skills
Customer Service, Pleadings, Legal Discovery, Deposition Summaries, Interrogatories, Legal Research, Legal Writing, Medical Records, Jury Instructions, Criminal Law, Criminal Investigations, Civil Litigation, Real Estate, Family Law, Legal Briefs, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Access, Tabs3, Abacus, CaseMap, Lexis, Calendaring, Time and Billing, Adobe Acrobat, PC, Apple, Trials, Interviews, Westlaw, LexisNexis
Education
University of San Diego 2012 — 2012
ABA Approved Certificate, Paralegal
New York University 2009 — 2011
Master of Arts (M.A.), International/Global Studies, 3.6
Loyola Marymount University 2005 — 2009
Bachelor of Arts (B.A.), Political Science
iMatrix July 2014 - Present
PlayMG Corporation 2012 - Present
Cabrillo Advisors, LLC 2011 - 2012
Jitterbug 2009 - 2011
Provide Commerce, Inc. (ProFlowers) 2005 - January 2009
Encore Capital Group 2004 - 2005
Gateway 2002 - 2004
McKinsey & Co 1995 - 2002
Jet Propulsion Laboratory 1986 - 1989
Skills
Customer Service, Call Center, Retail, Analytics, Telecommunications, Executive Management, B2B, Strategic Planning, Product Development, Cross-functional Team..., Strategy Development, Process Improvement, Change Management, Business Strategy, Customer Relations, Strategy, Start-ups, Customer Insight, Project Management, E-commerce, Analysis, Business Development, Marketing Strategy, Leadership, Competitive Analysis, Business Planning, Salesforce.com, Operations Management
Education
Massachusetts Institute of Technology 1989 — 1991
MS
University of Washington 1984 — 1989
BS
Lincoln High School
Encore Capital Group September 2015 - Present
Encore Capital Group March 2010 - September 2015
Asset Acceptance March 2010 - 2013
Skills
Microsoft Excel, Microsoft Word, Office Administration, Project Management, Collections, Outlook, Team Building, Microsoft Office, Leadership, Management, Process Improvement, PowerPoint, Team Leadership, Call Centers, Data Analysis
Education
Macomb Community College
business, management
It Works! Global April 2015 - Present
Oak ridge hotel and conference center August 2014 - Present
Encore Capital Group September 2012 - May 2014
Target November 2008 - October 2012
Texas Roadhouse March 2011 - August 2011
Hallmark Cards July 2006 - November 2008
Skills
Cashiering, Phone Etiquette, Customer Satisfaction, Customer Service, Time Management, Retail, Inventory Management, Data Entry, Retail Sales, Inventory Control, Store Management, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, Public Speaking, PowerPoint, Sales, Leadership, Training, Social Networking, Social Media, Outlook, Team Building, Team Leadership, Strategic Planning, Management, Leadership Development, Marketing, Sales Management
Education
Le Cordon Bleu College of Culinary Arts-Minneapolis 2014 — 2015
Certificate in patisserie and baking, Patisserie and baking
Rasmussen College-Minnesota 2012 — 2014
Associate's degree, Paralegal
Rasmussen College 2009 — 2010
AAS, Business Management
L'Anse Creuse Public Schools November 2014 - Present
Microsoft June 2013 - Present
Tech Lock Inc October 2013 - April 2014
Encore Capital Group November 2010 - October 2013
Best Buy June 2008 - June 2013
Skills
Troubleshooting, Software Documentation, Networking, Technical Support, Visio, Access, Software Installation, Customer Service, Management, Process Improvement, Windows 7, Microsoft Office 2007, Customer Satisfaction, System Administration, Training, SharePoint, Call Centers, Teamwork, Team Leadership, Hardware, Vendor Management, Microsoft Excel, Microsoft Word, Windows Server, Databases, Analysis, Data Analysis, Leadership, Outlook, PowerPoint, Active Directory, Testing, Sales, Telephone Skills, Help Desk Support, Windows, Computer Hardware, Project Management, SQL, Microsoft SQL Server, Microsoft Office, Business Analysis, Team Building, HTML, Data Entry, Inventory Management, Office 365, Employee Training, PC building, PC & Mac platforms
Education
Macomb Community College 2005 — 2020
Information Technology
Macomb Community College 2005 — 2013
Information Technoligy, Information Technoligy
Warren Woods Tower 2000 — 2003
M&T Bank May 2015 - Present
Standard & Poor's June 2014 - August 2014
Encore Capital Group July 2011 - July 2013
University of Korea May 2008 - September 2008
Skills
Data Analysis, Project Planning, Teaching, Access, Research, Management, Econometrics, Program Management, Microsoft Excel, Financial Analysis, Financial Modeling, Analysis
Education
Georgetown University - The McDonough School of Business 2013 — 2015
Master of Business Administration (MBA)
University of California, San Diego 2007 — 2011
BA, Economics
Encore Capital Group January 2014 - Present
Asset Acceptance June 2009 - Present
Asset Acceptance October 2006 - June 2009
Asset Acceptance August 2004 - October 2006
Skills
Curriculum Development, Classroom Delivery, Quality Assurance, Team-oriented, Highly Organized &..., Mentoring, Time Management, Build Strong..., Problem Solving, Highly Detailed, Customer Service, Leadership, Dependable Team Player, Change Management, Training, Project Management, Management, Skip Tracing, Coaching, Interviews, Employee Benefits, Policy, Leadership Development, Access, Customer Satisfaction, Process Improvement, Loss Mitigation, Call Centers, Software Documentation, Employee Training, Data Analysis, Recruiting, Analysis, Performance Management, Vendor Management, Call Center..., Organizational..., CRM, Risk Management, Team Leadership, Team Building, Visio, Employee Relations, Business Analysis, Business Process...
Education
Rochester College 2001 — 2002
Bachelor's degree, Business/Corporate Communications
Macomb Community College 1999 — 2001
Associate's degree, Business Administration and Management, General
MakerParty.com January 2014 - Present
Encore Capital Group January 2005 - Present
Orange Ave HOA 2006 - 2012
BAE Systems July 2003 - July 2010
Abacus July 2002 - August 2005
RRI Energy, Inc. 2001 - 2001
CSX World Terminals July 1995 - August 2000
Wells Fargo 1994 - 1995
Skills
Financial Reporting, Excel, Financial Modeling, Financial Analysis, Forecasting, Valuation, Data Analysis, Budgeting, Process Improvement, Strategic Planning, SQL, Business Analysis, PowerPoint, Cognos, Access, Visio, Microsoft Office, Business Process, Accounting, Business Intelligence, Business Strategy, Word, Visual Basic
Education
SDSU 2008 — 2014
Certificate, Adult and Continuing Education
Rice University - Jesse H. Jones Graduate School of Management 2000 — 2002
MBA, Finance, General
Purdue University - Krannert School of Management 1990 — 1993
BS, Finance
Faith Academy 1986 — 1990
High School
Encore Capital Group June 2013 - Present
Western Union July 2011 - June 2013
Western Union August 2009 - August 2011
Western Union July 2005 - July 2009
Alvarado Construction 2001 - 2005
Skills
AML, Risk Management, KYC, Process Improvement, Data Analysis, Bank Secrecy Act, Microsoft Office, Project Management, Project Coordination, Analysis, Financial Services, Leadership, Vendor Management, Business Process..., Due Diligence, Management, Program Management, Finance
Education
Regis University 2010 — 2012
MBA, Concentration in International Business
Metropolitan State University of Denver 2001 — 2008
B.S., Marketing
University of Northern Colorado 1999 — 2001
National Credit Adjusters June 2014 - Present
Rausch, Sturm, Israel, Enerson & Hornik LLC August 2011 - March 2014
Encore Capital Group October 2005 - August 2011
Loop Capital Markets March 2003 - April 2005
Wachovia, A Wells Fargo Company June 2000 - November 2002
Hewlett-Packard June 1999 - August 1999
Dell Perot Systems November 1996 - December 1998
Price Waterhouse Coopers September 1993 - November 1996
Skills
Financial Analysis, Corporate Finance, Financial Modeling, Due Diligence, Mergers & Acquisitions, Valuation, Financial Reporting, Management, US GAAP, Private Equity, Managerial Finance, Risk Management, SEC filings, Financial Services, Equity Research, Internal Controls, Accounting, Finance, Strategic Financial..., Executive Management, GAAP, Sarbanes-Oxley Act, Auditing, Cash Flow, Acquisition Integration, IPO
Education
University of Virginia Darden School of Business 1998 — 2000
MBA
Georgetown University - The McDonough School of Business 1989 — 1993
BSBA
PayPal July 2014 - Present
Encore Capital Group April 2013 - July 2014
Capital One 2012 - 2013
HSBC 2010 - 2012
HSBC 2007 - 2009
Discover Financial Services May 2006 - August 2006
GE Consumer Finance November 2002 - June 2005
Skills
Segmentation, Product Management, Marketing Analytics, Pricing Strategy, Business Strategy, Analytics, Portfolio Management, Direct Mail Programs, Online Campaign..., Valuation, Financial Services, Cross-functional Team..., Analysis, Strategy, Risk Management, SAS, Senior Management..., Marketing Strategy, Direct Marketing, Digital Marketing, Product Development, Strategic Planning, Vendor Management
Education
University of Michigan - Stephen M. Ross School of Business 2005 — 2007
MBA, Marketing and Finance
Narsee Monjee Institute of Management Studies
PGDRM, Marketing
Encore Capital Group January 2014 - Present
Encore Capital Group March 2011 - December 2013
Encore Capital Group September 2009 - February 2011
Capital One 2007 - 2009
Capital One 2005 - 2007
Capital One 2003 - 2005
Capital One 2001 - 2003
Skills
Analytics, Recruiting, Strategy, Management, Financial Services, Business Analysis, Financial Modeling, Leadership, Credit Cards, Analysis, Risk Management, Portfolio Management
Education
CFA Institute
CFA
Indian Institute of Management, Bangalore 1999 — 2001
MBA, Finance, Operations
Jadavpur University 1992 — 1996
BS, Mechanical Engineering
Encore Capital Group March 2015 - Present
Encore Capital Group 2012 - March 2015
American Express July 2011 - May 2012
American Express September 2008 - June 2011
American Express March 2006 - September 2008
American Express January 2005 - March 2006
American Express April 2003 - January 2005
American Express October 2001 - April 2003
ICICI Bank April 2000 - October 2001
Arvind Mills 1997 - 1998
Skills
Analytics, Business Analysis, Business Strategy, Capital Markets, Credit Cards, Credit Risk, Financial Modeling, Financial Risk, Fixed Income, Management, Portfolio Management, Relationship Management, Risk Management, Strategy, Vendor Management
Education
Indian Institute of Management, Lucknow 1998 — 2000
MBA
Indian Institute of Technology, Delhi 1993 — 1997
Maheshwari Public School, Jaipur 1990 — 1993
ResMed November 2012 - September 2014
Encore Capital Group December 2011 - November 2012
San Diego Supercomputer Center May 2010 - December 2011
Hewlett-Packard December 2009 - May 2010
PacificSource Health Plans December 2007 - May 2009
Fujitsu Consulting NA July 2004 - December 2007
Micron Technology July 2006 - November 2007
Bayer Business Services February 2006 - June 2006
Westfield Group/Westfield Insurance June 2005 - December 2005
Hines Horticulture April 2005 - May 2005
Skills
Cassandra, NoSQL, Business Intelligence, Data Integration, Cognos, Analytics, Big Data, Data Modeling, Data Warehousing, Tableau, Business Intelligence..., Business Analysis, Integration, Requirements Analysis, Data Analysis, Cloud Computing, Agile Methodologies, Business Analytics, Data Quality, Analysis Services, Data Governance, Salesforce.com, Predictive Analytics, Dimensional Modeling, Databases, Dashboard, Force.com, Data Mining, Master Data Management, Offshore Management, Healthcare, R, SDLC, Enterprise Software, Requirements Gathering, Consulting, Management, Project Management, Software Project..., Strategy, Leadership, Analysis, Solution Architecture, Vendor Management, SQL, Testing, Enterprise Architecture, IT Strategy
Education
National Institute of Technology Tiruchirappalli 1992 — 1994
Masters in Engg, Engineering
Sri Venkateswara University 1988 — 1992
Bachelor's Degree, Mechanical Engineering
VisiQuate, Inc. 2014 - Present
Sony Electronics Inc. 2010 - 2014
Resources Global Professionals 2008 - 2010
Encore Capital Group 2005 - 2008
ChoicePoint Inc. 2004 - 2005
Smith, Gambrell & Russell, LLP 1996 - 2003
Skills
Mergers & Acquisitions, Strategy, Strategic Partnerships, Intellectual Property, Legal Writing, Corporate Law, Mergers, Business Strategy, Corporate Governance, Business Development, Executive Management, Contract Negotiation, Licensing, Litigation, Management, Due Diligence, Joint Ventures, Civil Litigation, Commercial Litigation, Leadership, Integration, Securities, Legal Research, Finance, Trademarks, Negotiation, Corporate Finance, Business Communications, Contract Management, Cross-functional Team..., Risk Management, Privacy Law
Education
Emory University School of Law 1993 — 1996
J.D.
Union College 1989 — 1993
B.A.
Hackley
Encore Capital Group January 2014 - May 2015
Asset Acceptance August 2004 - May 2015
Blockbuster July 1994 - April 2004
Skills
Project Management, Accounts Payable, Employee Relations, Customer Satisfaction, Training, Time Management, Recruiting, Process Scheduler, Hiring, Leadership, Inventory Management, Human Resources, Team Building, Employee Training, Retail, Management, Payroll, Performance Management, Team Leadership, Coaching, Sales, Teamwork, Interviews, Administration, Operations Management
Education
Macomb Community College 1994 — 1997
Music Performance, General
Fraser High School 1991 — 1994
High School Diploma
Yale-New Haven Hospital May 2015 - August 2015
Yale New Haven Hospital - Saint Raphael Campus January 2015 - May 2015
MidState Medical Center September 2014 - December 2014
Encore Capital Group July 2010 - December 2011
Deloitte & Touche, LLP September 2006 - May 2010
Deloitte & Touche, LLP January 2005 - May 2005
Deloitte & Touche, LLP January 2004 - May 2004
IBM January 2003 - June 2003
Skills
Sarbanes-Oxley Act, Auditing, Financial Services, P&C Insurance, Risk Assessment, US GAAP, IFRS, Internal Audit, Accounting, GAAP, External Audit, Financial Accounting, SEC Filings, Microsoft Excel, Leadership, Process Improvement, Internal Controls, Strategic Planning, Nursing, Nursing Care, Nursing Documentation, Nursing Process, CPR Certified, ACLS, BLS, Disaster Response, Healthcare, Customer Service
Education
Quinnipiac University 2014 — 2015
BSN, Nursing
Northeastern University 2001 — 2006
Bachelor of Science in Business Administration, Accounting
Encore Capital Group June 2015 - Present
TargetSolutions October 2014 - June 2015
TargetSolutions August 2013 - October 2014
Festival del Sole February 2013 - July 2013
Indiana University Tradition's Catering August 2012 - May 2013
Skills
Customer Service, Account Management, Microsoft Office, Microsoft Excel, HTML5, Business Writing
Education
Indiana University Bloomington 2009 — 2014
Bachelor of Science in Business, Bachelor of Music in Bassoon Performance, 3.65 / 4.0
Napa Union High School 2005 — 2009
Novitex Enterprise Solutions July 2015 - Present
Outerwall February 2013 - Present
Outerwall March 2011 - February 2013
Encore Capital Group May 2009 - March 2011
Volt Services Group August 2006 - March 2009
Volt November 2007 - July 2008
Volt July 2007 - November 2007
Volt August 2006 - July 2007
Skills
HRIS, HRIS Database Management, Human Resources, Onboarding, Recruiting, Administrative Work, Applicant Tracking..., Temporary Placement, Leadership, Talent Acquisition, New Hire Orientations, Technical Recruiting, Employee Benefits, Team Building, Time Management, Team Leadership, Personnel Management, Employee Relations, Interviews, Internet Recruiting, Background Checks, Job Fairs, Performance Management, Talent Management, Employee Engagement, Hiring, Screening Resumes, HR Policies, Customer Service, Administration
Education
Green River Community College 2013 — 2013
HR Generalist Certificate, Human Resources Management/Personnel Administration, General
Encore Capital Group May 2015 - Present
Encore Capital Group January 2013 - Present
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Pivot Tables, Microsoft Office, Communication, Coaching, Compliance, Legal Compliance, Project Coordination, Project Planning, System Testing, Business Travel, Leadership, Team Building, Policy
Education
Eastern Michigan University
Bachelor's degree, Communication, General
Atlantic Credit & Finance, Inc. August 2014 - Present
Encore Capital Group June 2013 - Present
Asset Acceptance January 2010 - June 2013
Asset Acceptance September 2008 - January 2010
Xede Consulting Group July 2002 - September 2008
Covisint, LLC May 2001 - June 2002
Ernst & Young December 1997 - May 2001
Education
Michigan State University
Master of Business Administration (MBA)
Western Michigan University
Bachelor of Business Administration (BBA)
Encore Capital Group September 2015 - Present
CrossFit OTW July 2013 - Present
Booz Allen Hamilton June 2011 - August 2015
Gonzaga College High School 2009 - June 2011
City Collegiate Public Charter School 2008 - 2009
Booz Allen Hamilton 2008 - 2008
United States Marine Corps 2002 - 2007
Skills
Financial Management, Accounting, Budgeting, Government, Navy, DoD, Military, Program Management, Security Clearance, Defense, Process Improvement, Managerial Finance, Operational Planning, Analysis, Military Experience, Budgets, Management, Organizational..., Finance, Training, Leadership, Command, Military Operations, Economics, Top Secret, Leadership Development, Government Contracting, Strategic Planning, Policy, Federal Government, Operations Management, Strategic Leadership, Management Consulting, Policy Analysis, Team Leadership, Auditing, Project Planning, Risk Management, Proposal Writing, Data Analysis, Marine Corps, Strategy, Team Building
Education
United States Naval Academy 1998 — 2002
Bachelor of Science, Economics
United States Marine Corps - Officer Leadership Course 2002 — 2003
United States Marine Corps - Financial Management Officer Course 2003 — 2003
Northern Virginia Community College 2009 — 2009
Teaching Certificate (Career Switcher Program), Mathematics
Convergence Receivables, LC January 2014 - Present
Encore Capital Group September 2012 - December 2013
Encore Capital Group September 2008 - September 2012
Encore Capital Group November 2005 - September 2008
Encore Capital Group July 2003 - November 2005
Bank First May 2001 - June 2003
Motorsport Inc. January 2000 - February 2001
Skills
Management, Analysis, Call Centers, Vendor Management, Outsourcing, Budgets, Customer Service, Financial Services, Strategic Partnerships, Risk Management, Finance, Process Improvement, Operations Management, Business Process..., CRM, Leadership, Credit Cards, Compliance, Licensing, Project Management, Business Strategy, Consumer Debt, Portfolio Management, Mergers & Acquisitions, Aquisition, Salesforce.com, Strategic Planning, Marketing Strategy, Program Management, Networking, Business Analysis, Coaching, Banking, Team Building, Customer Satisfaction, Strategy
Education
Liberty University 2013 — 2018
Bachelor of Science (BS), Business / Entrepreneurship
Eldorado High School 1995 — 1999
High School
CE2 Capital Partners 2011 - 2015
Encore Capital Group 2009 - 2011
UBS O'Connor 2008 - 2009
Bear Stearns 2006 - 2008
Danaher 2005 - 2005
Skills
Financial Modeling, Valuation, Corporate Finance, Private Equity, Mergers & Acquisitions, Venture Capital, Corporate Development, Financial Structuring, Strategic Planning, Business Strategy
Education
University of California, Los Angeles - School of Law 2015 — 2016
University of San Diego School of Law 2014 — 2015
Georgetown University 2004 — 2006
MBA, Finance
Tulane University - A.B. Freeman School of Business
BS, Finance, Psychology
Encore Capital Group June 2015 - Present
Reshoring Institute February 2015 - Present
University of San Diego School of Business Administration August 2014 - Present
GigTown LLC September 2014 - December 2014
Superyacht Industry February 2013 - March 2014
Wells Fargo February 2012 - July 2013
Wells Fargo July 2011 - February 2012
Prudential Financial October 2010 - February 2011
i-to-i February 2010 - March 2010
Premier Food Services 2005 - 2009
Skills
Management, Sales, Marketing, Finance, Social Media Marketing, Microsoft Office, Financial Services, Customer Service, Portfolio Management, Marketing Strategy, Retirement Planning, Strategy, Analysis, Microsoft Excel, Leadership, Market Research, Public Speaking, Financial Analysis, Strategic Planning, Social Networking
Education
University of San Diego School of Business Administration 2014 — 2016
Master of Business Administration (M.B.A.)
University of Colorado Boulder - Leeds School of Business 2005 — 2009
Bachelor of Science, Business Management
Francis W. Parker School 1992 — 2005
High School
Rushmore Loan Management Services LLC January 2014 - Present
Aiken & Associates PLLC July 2008 - Present
Buckley Madole, P.C. June 2013 - November 2013
National Bankruptcy Services, LLC September 2012 - November 2013
Encore Capital Group October 2010 - August 2012
Student Media Company, Inc. May 2010 - May 2011
Sally Beauty Company June 2009 - June 2010
Patton Boggs LLP October 2006 - July 2008
WGNO ABC26 May 2003 - May 2006
Baldwin Haspel, L.L.C. May 2002 - May 2006
Skills
Litigation, Mergers, Bankruptcy, Corporate Law, Legal Research, Commercial Litigation, Legal Writing, Real Estate, Civil Litigation, Licensing, Corporate Governance, Courts, Document Review, Due Diligence, Employment Law, Legal Assistance, Legal Documents, Litigation Management, Litigation Support, Mergers, Mortgage Servicing, Portfolio Management, Risk Management, Westlaw, Mergers & Acquisitions
Education
Southern Methodist University - Cox School of Business 2008 — 2010
M.B.A., Corporate Finance
Loyola University New Orleans School of Law 2000 — 2004
J.D., Civil Law
San Diego State University-California State University 1988 — 1992
B.A., Journalism - Radio/TV News
Kelly Services August 2014 - Present
Asset Acceptance February 2001 - May 2014
Encore Capital Group February 2001 - May 2014
Skills
Account Management, Training, Customer Service, Customer Satisfaction, Sales, Leadership, Credit, Salesforce.com, CRM, Sales Process, Time Management, Cold Calling, Call Centers
Education
Macomb Community College 1998 — 2000
Associate of Science (AS), Criminal Justice/Law Enforcement Administration
Rhoads & West August 2013 - Present
Encore Capital Group June 2013 - July 2013
Office of the San Diego County District Attorney March 2013 - May 2013
University of San Diego September 2012 - May 2013
JCPenney May 2010 - May 2012
Helzberg Diamonds October 2009 - May 2010
Nordstrom April 2006 - October 2008
Kristine Cleary & Associates August 2005 - January 2006
Skills
Legal Research, Legal Writing, Lexis, Free Lexis, Deposition Summaries, Briefs, Pleadings, Memorandum, CaseMap, TimeMap, DepoMap, NoteMap, PracticeMaster, Tabs3, AbacusLaw, Electronic Discovery, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Access, Trial Director, Adobe, Pdf, SmartDraw, Animoto, ELMO, Wolfe, Visual Merchandising, Sales, Public Relations, Management Skills, Litigation Support, Retail, Store Management, Leadership, Merchandising, Trials, Litigation, PowerPoint, LexisNexis, Management
Education
University of San Diego 2012 — 2013
ABA-Approved Post-Baccalaureate Certificate, General Litigation Specialty, Paralegal Studies
Fashion Institute of Design & Merchandising 2008 — 2009
Bachelor of Science, Business Management
Fashion Institute of Design & Merchandising 2004 — 2006
Associate of Arts, Merchandise Marketing
Issaquah High School 2000 — 2004
Diploma, General Studies
Coldwell Banker Residential Brokerage January 2008 - Present
Trinity Real Estate April 2006 - January 2008
Encore Capital Group August 2003 - April 2006
Skills
Real Estate, Condos, Investment Properties, Single Family Homes, Sellers, Residential Homes, Listings, Investors, Buyer Representation, First Time Home Buyers, New Home Sales, Negotiation, Selling, Purchasing, Referrals, Townhomes, Relocation Buyers, National Association of..., Short Sales, REO, FHA, Foreclosures, Real Estate Transactions, Investments, Contract Negotiation, Buyers, Property, Luxury, Move Up Buyers, Agents, Real Estate License, Leases, 1031 Exchanges
Education
Grossmont College 2000 — 2003
Economics/ Business
M2 Consulting Corporation May 2009 - Present
SPAWAR 2009 - 2015
SPAWAR 2009 - 2015
SPAWAR 2009 - 2015
Thunderbird School of Global Management August 2007 - December 2008
Chrysler Financial Services May 2008 - August 2008
Encore Capital Group November 2004 - July 2007
Business News Americas 2002 - 2004
Skills
Cross-functional Team..., Business Analysis, Competitive Analysis, Business Development, Business Strategy, Management Consulting, Project Management
Education
Thunderbird School of Global Management 2007 — 2008
MBA, Global Management
Thunderbird School of Global Management 2007 — 2008
MBA, Global Management
Miami University 1996 — 2000
BS, Economics
Amazon December 2014 - Present
Amazon July 2012 - December 2014
Encore Capital Group July 2011 - June 2012
Amazon.com October 2010 - June 2011
Amazon.com August 2007 - November 2010
Argus Information and Advisory Services January 2007 - August 2007
Modelytics Inc. August 2002 - January 2007
Skills
Analytics, Statistics, Strategy, Risk Management, E-commerce, Analysis, Business Strategy, Management, Team Leadership, Forecasting, Performance Management, Outsourcing, Product Development, Business Intelligence, Predictive Modeling, Cross-functional Team...
Education
Indian Institute of Management, Ahmedabad 1999 — 2001
MBA, Business Management
National Institute of Technology Tiruchirappalli 1994 — 1998
Bachelor of Engineering, Electrical Engg.
National Public School, Bangalore 1980 — 1994
Caregiver May 2013 - Present
CareFusion June 2009 - May 2013
Mitchell International March 2009 - June 2009
Encore Capital Group February 2006 - March 2008
Capital One March 2003 - February 2006
Capital One January 2001 - March 2003
Remedy Intelligent Staffing July 1996 - January 2001
Skills
Applicant Tracking..., Talent Acquisition, Talent Management, HRIS, Employee Relations, Onboarding, Performance Management, Technical Recruiting, Recruiting, College Recruiting, Sourcing, Employee Engagement, Interviews, Personnel Management, Taleo
Education
Gonzaga University
Bachelor of Arts, Journalism
Encore Capital Group June 2013 - Present
Booz Allen Hamilton August 2010 - June 2013
BRTRC December 2007 - July 2010
Skills
Program Management, Management Consulting, Strategic Planning, Project Management, Business Process..., Strategic Communications, Management, Analysis, Government, Business Development, Data Analysis, Policy, Strategy, Change Management, Proposal Writing
Education
University of Richmond 2003 — 2007
History, Journalism
Macquarie University
History
Encore Capital Group August 2012 - Present
Bridgepoint Education March 2012 - August 2012
Bridgepoint Education April 2009 - March 2012
Sprint Nextel August 2005 - 2009
Sprint January 1992 - August 2005
Sprint 1986 - 1992
Sprint 1985 - 1986
Education
Kansas State University
MBA
Southwestern College
BA
Encore Capital Group January 2014 - Present
DBA International February 2013 - Present
Encore Capital Group April 2010 - January 2014
Encore Capital Group August 2009 - April 2010
Capital One March 2008 - May 2009
Capital One February 2006 - March 2008
Capital One July 2003 - January 2006
Capital One October 2001 - June 2003
McKinsey & Company September 1996 - September 2001
KPMG July 1989 - July 1994
Skills
Risk Management, Portfolio Management, Finance, Credit Cards, Strategy, Internal Audit, Analytics, Financial Services, Financial Modeling, Vendor Management, Mergers & Acquisitions, Credit, Process Improvement, Credit Risk, Financial Analysis, Business Strategy, Executive Management, Business Analysis, Banking, Valuation
Education
University of Pennsylvania - The Wharton School 1994 — 1996
MBA, Finance
Lehigh University 1988 — 1989
MS, Manufacturing Systems Engineering
Indian Institute of Technology, Delhi 1983 — 1987
B. Tech., Mechanical Engineering
Pacific Coast Steel December 2010 - Present
Encore Capital Group November 2007 - December 2010
Northrop Grumman April 2005 - April 2007
College Loan Corporation April 2007 - 2007
Newgen Results 2000 - 2005
Skills
Business Intelligence, Data Warehousing, Pentaho, Cognos, ETL, SSIS, SSAS, MongoDB, Microsoft SQL Server, SQL, T-SQL, VBA, Visual Basic, OLAP, Oracle, Databases, Informatica, Analysis Services, SharePoint, Access, Integration, C#, IIS, Cognos ReportNet, PL/SQL, LDAP Administration, Software Development, Analytics, DTS, Data Management, ActiveX, Data Modeling, SDLC, SQL Server, OOP, Stored Procedures, Database Administration, Systems Analysis, Troubleshooting, Business Intelligence..., Dashboard
Education
Humboldt State University 1995 — 2000
BS
William S Hart High 1994 — 1995
SourceOne Solutions May 2010 - April 2012
Midwest Data December 2007 - May 2010
Encore Capital Group September 2005 - December 2007
Jefferson Capital October 2004 - September 2005
Midwest Data LLC May 2003 - August 2004
Fingerhut July 1999 - April 2002
Proffitts November 1997 - July 1999
Herberger's December 1994 - November 1997
Fingerhut October 1990 - December 1994
Donnelley Marketing 1978 - 1990
Skills
SAS, Data Mining, SQL, Analysis, Unix, Software Design, Databases, Programming, Analytics, Data Warehousing, Program Management, Testing, Data Analysis, Software Development, DB2
Education
Iowa State University 1974 — 1978
Encore Capital Group November 2011 - Present
G4S Integrated Services October 2009 - November 2011
All Star International November 2003 - October 2009
All Star International March 2002 - November 2003
Edmentum February 1999 - March 2002
Skills
New Business Development, Project Planning, Change Management, Virtualization, Project Management, VMware Infrastructure, VMware ESX, VMware View, Hitachi Storage, Netapp Storage, HP Server Hardware, Dell PowerEdge Servers, ITIL, Firewalls, Network Architecture, Microsoft..., Process Improvement, Management, Leadership, Vendor Management, Team Management, Analysis, IT Strategy, VMware, NetApp, Program Management, Disaster Recovery, Security, System Administration, Integration, Data Center, Active Directory, Cloud Computing, Enterprise Architecture, IT Management, Troubleshooting, Servers, Microsoft Exchange, Windows Server
Education
University of Redlands 2006 — 2008
MBA, Business Administration / Information Systems
National University 2000 — 2002
B.S., Information Systems
San Diego State University-California State University 1992 — 1997
B.S, Pre-Law
VMware Fastrack 5.1
Encore Capital Group February 2014 - Present
Self employed 2007 - Present
Capital One Financial 1999 - 2007
Freddie Mac 1989 - 1999
Marriott 1987 - 1989
Marriott International 1987 - 1989
Arthur Young 1985 - 1987
Skills
Operational Risk..., Financial Risk, Risk Management, Enterprise Risk..., Financial Services, Credit Risk, Portfolio Management, Banking, Management Consulting, Credit Cards, Credit, Executive Management, Financial Modeling, Operational Risk, Capital Markets, Finance
Education
Georgetown University 2009 — 2010
Leadership Development
Stanford University Graduate School of Business 1998 — 1998
Executive Program
State University of New York at Stony Brook 1969 — 1972
Bachelor's degree, Psychology/Sociology
National Bankruptcy Services, LLC June 2013 - Present
Encore Capital Group June 2010 - May 2013
Citi Group April 2007 - April 2009
New Century Mortgage April 2004 - March 2007
American Home Mortgage July 2002 - January 2004
Countrywide Home Loans December 1998 - May 2002
FirstPlus Financial July 1998 - November 1998
The Associates April 1997 - July 1998
Norwest Financial January 1989 - April 1997
Skills
Mortgage Lending, Mortgage Banking, Executive Management, Finance, Credit Risk, Underwriting, Loans, Portfolio Management, Credit Cards, Relationship Management, Loan Origination, Financial Risk, Outsourcing, Client Development, Superior Client Service, Loss Mitigation, Mortgage Servicing, Credit Analysis, Loan Servicing, Risk Management, Default, Credit, Residential Mortgages, Strategic Planning, Banking, Operations Management, Sales Management, Financial Services, Refinance, Auto Finance, Internet Banking, Collections, Bankruptcy, Foreclosures, Debt Purchasing, Loan Sales
Education
Loyola University of Chicago
B.B.A., Finance
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
Executive Development Program
Webster University
M.B.A., Finance
Encore Capital Group September 2011 - Present
Encore Capital Group March 2007 - September 2011
Encore Capital Group September 2005 - March 2007
Skills
Vendor Management, Process Improvement, SDLC, Program Management, Software Project...
Education
Indiana Wesleyan University 2001 — 2005
Bachelor, Marketing, Business Administration, Political Science
Encore Capital Group October 2010 - Present
Winn Law Group, A Professional Corporation February 2010 - September 2010
Mann Bracken LLP November 2007 - June 2010
Law Offices of Maynard & Hogan July 2006 - July 2007
Dimitriou & Associates August 2005 - June 2006
Commonwealth Court of Pennsylvania May 2004 - August 2004
Skills
FDCPA, Arbitration, Legal Assistance, Legal Writing, Civil Litigation, Litigation, Commercial Litigation, Legal Research, Courts, Legal Compliance, Debt Settlement, Family Law, Creditors' Rights, Litigation Management, Hearings, Bankruptcy
Education
Indiana University School of Law—Bloomington 2002 — 2005
JD, Law
University of Pennsylvania 1998 — 2002
B.A., Political Science
The Haverford School
Encore Capital Group April 2012 - Present
Southwest Airlines February 2011 - April 2012
American Airlines March 2009 - February 2011
American Airlines June 2007 - March 2009
University of Illinois at Urbana-Champaign August 2001 - June 2007
Skills
Optimization, Airlines, Pricing, Statistics, Revenue Management
Education
University of Illinois at Urbana-Champaign 2001 — 2007
PhD, Chemical Engineering
Fudan University 1997 — 2001
BS, Polymer Science
Encore Capital Group June 2014 - Present
Encore Capital Group July 2010 - June 2014
Bank of America December 2001 - November 2010
Skills
Process Improvement, Business Intelligence, Software Documentation, Requirements Gathering, Portfolio Management, Visio, Business Analysis, Banking, Risk Management, Change Management, Project Management, Vendor Management, Financial Analysis, Business Process..., Six Sigma, Analysis, Business Process, Management
Education
University of Phoenix - Troy 2001 — 2003
MBA, Technology Management
Grand Valley State University 1995 — 1999
Bachelor of Business Administration, Management
Encore Capital Group July 2007 - Present
Encore Capital Group January 2007 - June 2007
Encore Capital Group October 2006 - December 2006
Encore Capital Group February 2005 - September 2006
Education
San Diego State University-California State University 2003 — 2004
M.A., Economics
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C. 1995 — 1999
B.S., Chemical Engineering
Amazon.com August 2014 - Present
Encore Capital Group September 2011 - June 2013
Encore Capital Group November 2009 - August 2011
Syzygy Technologies November 2008 - October 2009
Skills
Forecasting, SAS, Process Improvement, Analytics, Financial Modeling, Data Analysis, Financial Analysis, Analysis, Access, Business Analysis, Management, Business Process..., Cross-functional Team..., Business Intelligence, Leadership
Education
Michigan State University 2004 — 2008
BS, Economics
Encore Capital Group April 2014 - Present
8 On the Floor, LLC 2011 - Present
CoreLogic Credco January 2011 - December 2013
First Advantage Credco February 2007 - January 2011
First Advantage 2005 - 2007
First American CREDCO April 1996 - 2005
Skills
Business Analysis, Software Documentation, Vendor Management, CRM, Visio, Compliance, SDLC, Project Planning, Salesforce.com, Analytics, Mortgage Lending, Analysis, Customer Service, E-commerce, Leadership, Marketing, Strategy, Product Development, Management, Cross-functional Team...
Education
CDIA - FCRA Certification 1996 — 2014
Certification
Mesa College 1993 — 1994
Experian Reseller Compliance
Certificate of Completion
Grossmont College
McIntyre Thanasides Bringgold Elliott Grimaldi & Guito, P.A. November 2014 - February 2015
Encore Capital Group January 2014 - August 2014
Fulton, Friedman & Gullace, LLP February 2012 - December 2013
Asset Acceptance LLC August 2001 - February 2012
Law Offices of James M. Hammond October 1998 - August 2001
Haag, Gaffney & Wilcox, P.A. 1998 - 1999
Law Offices of Paul E. Susz 1996 - 1998
Skills
Legal Research, Litigation, Legal Writing, Civil Litigation, Commercial Litigation, Courts, Trials, Mediation, Corporate Law, Bankruptcy, Appeals, Legal Assistance, Westlaw, Arbitration, Trial Practice
Education
St. Thomas University School of Law 1992 — 1995
J.D., Law
Florida State University 1988 — 1990
B.S., Social Science
John Brown University 1985 — 1987
n/a, Business
Jesuit High School 1982 — 1985
Encore Capital Group December 2013 - Present
Asset Acceptance August 2012 - December 2013
Asset Acceptance October 2005 - August 2012
TriMas Corporation 2004 - 2005
The Beanstalk Group, LLC 2002 - 2004
Deloitte & Touche LLP 2000 - 2002
Skills
SEC filings, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Auditing, Financial Analysis, Accounting, US GAAP, Accounts Receivable, Forecasting, Accounting Research, Process Improvement, Project Planning, Management, Mergers & Acquisitions, Software Documentation, Microsoft Excel, Budgets, Analysis, Banking, Cash Flow, Consolidation, Corporate Finance, Finance, Financial Accounting, Financial Modeling, GAAP, General Ledger, Sarbanes-Oxley, Strategic Financial..., Variance Analysis, SEC Filings
Education
Michigan State University 2012 — 2014
Master of Business Administration (MBA), In progress
Western Michigan University 1996 — 1999
BBA, Accountancy
Union Bank July 2015 - Present
Union Bank July 2014 - July 2015
Epsilon June 2011 - July 2014
Encore Capital Group 2006 - December 2010
JP Morgan Chase 2001 - 2006
Netcentives 2000 - 2001
Washington Mutual, Inc. 2000 - 2001
Providian Financial 1998 - 1999
Bickel & Brewer 1997 - 1998
Skills
Financial Modeling, Mergers, Analytics, Valuation, Business Development, Corporate Finance, Financial Analysis, Management Consulting, Strategy, Business Analysis, Business Strategy, Data Analysis, Due Diligence, Start-ups, Business Intelligence, Portfolio Management, Product Management, Strategic Planning, Market Research, Data Warehousing, Marketing, Mergers & Acquisitions, Talent Management, Leadership, Competitive Analysis, Finance, Financial Services
Education
Harvard University 2011 — 2012
Masters, Finance
The University of Texas at Austin 1995 — 1997
BSBA, Accounting
Encore Capital Group March 2010 - Present
Fair Isaac July 2004 - March 2010
Lucent Technologies June 2003 - August 2003
Cognizant Technology Solutions 2001 - 2002
Skills
Analytics, Marketing Strategy, Credit Risk, Predictive Analytics, Strategy, Predictive Modeling, SAS, Segmentation, Business Analytics, Credit Cards, Call Centers, Credit Scoring, Statistical Modeling, SAS programming
Education
Stanford University 2002 — 2004
MS, Engineering
Maharashtra Institute of Technology 1997 — 2001
Engineering
Encore Capital Group September 2015 - Present
Encore Capital Group August 2012 - September 2015
Encore Capital Group February 2011 - July 2012
Matrix Direct April 2009 - February 2011
HSBC September 2000 - October 2008
Skills
Call Center, Relationship Management, Banking, Credit, Credit Analysis, Portfolio Management, Credit Risk, Loans, Risk Management, Credit Cards, Financial Risk, Finance, Business Analysis, Process Improvement, Team Building, Business Process..., Business Planning, Consumer Lending, Call Centers, Business Development, Vendor Management, Financial Services, Analytics, Access, Accounts Receivable, Project Management, Underwriting, Visio, Analysis, Financial Analysis, Loan Origination, Insurance
Education
National University 2010 — 2012
Bachelor of Science, Information Systems
San Diego State University-California State University 2000 — 2005
International Business/Japanese
Encore Capital Group LAN TechCSK Auto1995 - 1999
Education
Glendale Community College 2001 — 2003
AAS, Cisco Networks
Glendale Community College 1993 — 1995
AAS, Computer Informations Systems
Sallie Mae January 2009 - Present
Arrow Financial Services December 2007 - December 2008
Arrow Financial Services (A Sallie Mae company) December 2005 - December 2007
Arrow Financial Services November 2004 - December 2005
Encore Capital Group November 2001 - November 2004
Education
Lake Forest College 1990 — 1994
BA, Business; Art History
Encore Capital Group April 2014 - Present
Faith Theological Seminary October 2012 - January 2015
Court of Appeals' Mentoring Program July 2013 - June 2014
Fulton, Friedman & Gullace, LLP January 2012 - April 2014
Peroutka & Peroutka, PA November 2003 - December 2011
Skills
Litigation, Bankruptcy, Commercial Litigation, Civil Litigation, Legal Writing, Westlaw, Courts, Public Speaking, Trials, Contract Negotiation, Social Media, Editing, Microsoft Office, Non-profits, Negotiation, Research, Creditors' Rights, Legal Research, Mediation
Education
Massachusetts School of Law 1999 — 2003
JD, Law
Villanova University 1992 — 1996
BA, Theology
St. Ignatius 1980 — 1988
Pennsbury High School
Pennsbury High School
Life Vision Coaching March 2014 - Present
University of California at San Diego January 2010 - Present
Mazda North American Operations September 2001 - January 2008
Encore Capital Group August 1999 - February 2001
Skills
Databases, Product Management, Business Analysis, Analytics, HL7, Software Development, Project Management, Healthcare Information..., SDLC, Human Resources, EHR, Analysis, Management, Visio, Program Management, Requirements Analysis, Negotiation, Software Documentation, Data Analysis, Business Intelligence, Testing
Education
CAPP Institute of Atlanta 2013 — 2014
Certificate in Professional Coaching, Business and Professional Coaching
University of California, San Diego 2010 — 2010
Certifucate of Completion, Healthcare Information Technology
Hiram College
B.A., Economics, Social Sciences
Colorado Energy Office August 2013 - Present
Governor's Energy Office May 2011 - August 2013
National Renewable Energy Laboratory April 2009 - April 2011
Oxford Management Services January 2008 - January 2009
Encore Capital Group January 2004 - January 2008
Morgan Stanley June 2002 - December 2003
Education
University of Colorado at Boulder 2008 — 2011
MS Environmental Studies, Energy
University of Colorado at Boulder - Leeds School of Business 2008 — 2011
MBA, Finance
Fairfield University 1998 — 2002
BS, Finance
Encore Capital Group September 2014 - Present
Encore Capital Group November 2011 - August 2014
Encore Capital Group February 2009 - October 2011
Encore Capital Group February 2007 - February 2009
SimpleNet Inc February 2003 - February 2007
Yahoo! Inc September 2000 - February 2003
Education
San Diego State University 2008 — 2011
Master of Arts (M.A.), Microeconomics / econometrics
San Diego State University 2004 — 2006
Bachelor of Science (B.S.), Finance
Grossmont College 1996 — 2004
Associate's Degree, Business Administration
Encore Capital Group 2013 - Present
Science Applications International Corporation (SAIC) 1997 - 2013
World Exchange June 1996 - June 1997
Techbilt Companies August 1990 - June 1996
Education
Harvard Business School 1981 — 1983
MBA, Finance and Manufacturing
Northwestern University 1974 — 1979
BS, Industrial Engineering
Farmland Foods August 2011 - July 2013
Encore Capital Group June 1995 - September 2006
Skills
Human Resources, Management, Interviews, Spanish, Hiring, Labor Relations, Deferred Compensation, New Hire Orientations, Employee Relations, Onboarding, HRIS, Recruiting, Benefits Administration, HR Policies, Temporary Placement, Conflict Resolution, Employee Benefits, Succession Planning, Workforce Planning, Team Building, Performance Management, Employee Engagement, FMLA, Applicant Tracking..., Payroll, Process Improvement, Conducting..., Knowledge of Federal..., Sexual Harassment &..., Multicultural Awareness, Training & Develpment, Intetpersonal..., Quality & Performance...
Education
Minnesota State University, Mankato 2007 — 2009
Bachelor’s Degree, Human Resources Management & Spanish
Encore Capital Group November 2012 - Present
Encore Capital November 2009 - November 2012
Taco Johns February 2009 - November 2009
Petters Warehouse Direct June 2008 - October 2008
Skills
Research, Legal Writing, Criminal Law, Employee Relations, Customer Service, Microsoft Word, Microsoft Office, Legal Issues, Legal Documents
Education
Minnesota School of Business 2005 — 2009
Bachelor's degree, Paralegal
Encore Capital Group May 2008 - Present
Skills
Bankruptcy, Process Improvement, Commercial Litigation, Civil Litigation, Corporate Governance, Courts, Lexis, Call Centers, Document Review, Debt Settlement, Legal Documents, Risk Management
Education
Michigan State University
Oakland University
Paralegal Certificate
Encore Capital Group October 2007 - June 2011
Elan Corporation January 2005 - August 2006
Critical Therapeutics September 2003 - January 2005
Education
Emory University 1999 — 2003
BA, Mathematics/Economics
Encore Capital Group September 2015 - Present
Encore Capital Group January 2014 - Present
Legal Recovery Solutions, LLC September 2011 - January 2014
Asset Acceptance March 2011 - September 2011
Asset Acceptance August 2010 - March 2011
Asset Acceptance December 2005 - August 2010
Asset Acceptance June 2003 - December 2005
Skills
Process Improvement, Call Center, Business Analysis, Business Process..., FDCPA, Visio, Access, Analytics, Financial Services, SharePoint, Project Management, Data Conversion, SDLC, Management, Call Centers, Troubleshooting, Quality Assurance, Requirements Gathering, Strategy, Testing, Data Analysis, Change Management, Analysis, Business Intelligence, Business Process, Business Process Mapping, Business Requirements, IT Strategy, Integration, Leadership, MS Project, Microsoft SQL Server, Risk Management, SQL
Education
Macomb Community College
Associate, Business Administration/Business Management
Jump Time Inc May 2008 - Present
Davidan Corporation April 2008 - April 2010
Encore Capital Group October 1999 - March 2008
Skills
Coaching, Negotiation, Customer Service, Team Building, Microsoft Excel, Outlook, Consulting, Brand Management, Marketing Communications, Web Marketing, Marketing Research, Executive..., Social Media Marketing, Online Marketing, Leadership Development, Mediation, Online Advertising, Microsoft Office, Microsoft Word, Conflict Resolution, Conflict Management, Web Services, Dispute Resolution, Customer Retention
Education
Gateway Community College
Yahoo March 2014 - Present
Yahoo! March 2013 - March 2014
Sheppard, Mullin, Richter and Hampton LLP March 2007 - March 2013
Encore Capital Group September 2011 - October 2012
Callaway Golf January 2011 - September 2011
CareFusion June 2009 - October 2010
United States Securities and Exchange Commission January 2002 - March 2006
DLA Piper (Formerly Gray Cary Ware and Freidenrich LLP) September 2000 - November 2001
Skills
Corporate Governance, Securities Law, Securities, SEC reporting, Employment Law, Mergers and Acquisitions, Corporate Secretary, Mergers, Securities Regulation, SEC filings, Corporate Law, Due Diligence, Licensing, IPO, Litigation, Mergers & Acquisitions, Joint Ventures, Corporate Finance, Investor Relations, Legal Assistance, Legal Writing, Executive Pay, SEC, Finance, Privacy Law, Cross-border..., SEC Filings
Education
Georgetown University Law Center 1999 — 2000
LL.M., Securities and Financial Regulation
University of San Francisco School of Law 1997 — 1999
Juris Doctor
State Bar of California
University of San Francisco Law Review
SAINT MARY'S COLLEGE OF CALIFORNIA
B.S, Economics and Business Administration
Citi March 2014 - June 2014
Encore Capital Group January 2014 - March 2014
Asset Acceptance LLC March 2013 - January 2014
Bank of America August 2012 - September 2012
HSBC Bank June 2012 - August 2012
Barnes & Noble Book Store April 2006 - August 2012
US Dept. of Agriculture/Agriculture Library October 2010 - December 2010
SHRM August 2010 - September 2010
Federal Communications Commission June 2010 - July 2010
ROTC September 2008 - May 2010
Skills
Cataloging, Westlaw, Management, Microsoft Excel, Metadata, Digitization, Lexis, Information Management, Online Research, Records Management, Outlook, PowerPoint, Microsoft Word, Analysis, Microsoft Office, Real Estate, Market Research, Knowledge Management
Education
University of South Florida 2014 — 2015
Masters, Library Science and Information Technology
University at Buffalo 2011 — 2013
LIS, Library of Science
State University of New York College at Brockport 2007 — 2010
B.A. of Science, English & History
Monroe Community College 2003 — 2007
AS, History
Encore Capital Group January 2014 - Present
Asset Acceptance October 2008 - Present
Asset Acceptance October 1998 - October 2008
Guardian National Acceptance Corp January 1995 - October 1998
Skills
Call Center, Team Building, Project Management, Leadership, Credit Analysis, Training, Performance Management, Process Improvement, Call Centers, Coaching, Employee Engagement, Employee Training, Continuous Improvement, Software Documentation, Risk Management, Employee Relations, Talent Management, Human Resources, Team Management, Staff Development, Analysis, Employee Benefits, Interviews, Time Management, Management, Recruiting, Business Analysis, Team Leadership, Change Management, Organizational..., Microsoft Excel, Data Analysis, Performance Appraisal, Leadership Development, Negotiation, Onboarding, Vendor Management, Business Process..., Banking, Talent Acquisition, Hiring, Operations Management, Customer Service, Strategy, Project Planning, Succession Planning, Customer Satisfaction, Policy, Business Process
Education
Macomb Community College
Human Resource Development
Encore Capital Group January 2013 - Present
Asset Acceptance May 2011 - December 2012
Federal Bureau of Investigation April 2007 - November 2010
Kettering University August 2006 - September 2010
Skills
Data Analysis, SAS, Minitab, Statistics, SQL, Microsoft Excel, Microsoft Office, Mathematics, PowerPoint, Problem Solving, Leadership, Data Mining, Data Warehousing, Statistical Modeling, Management
Education
Kettering University 2006 — 2010
Applied Mathematics, Statistics, 3.67/4.00
Bridgepoint Education June 2012 - Present
Ceregene, Inc. 2010 - 2012
Encore Capital Group 2008 - 2009
Qualcomm, Inc. 1997 - 2008
Skills
Budgets, Program Management, Marketing, Event Planning, PowerPoint, Microsoft Excel, Customer Service, Microsoft Office, Event Management, Administrative..., Strategic Planning, Outlook, Office Management
Education
Embry Riddle Aeronautical University-Prescott 1986 — 1988
BS, Aviation Business Administration, 3.79
Inlingua School of Business and Languages
Foreign Correspondent
Encore Capital Group November 2009 - Present
Quebecor World, St. Cloud February 2006 - May 2008
Continental Press May 2000 - May 2003
Education
Minnesota School of Business 2009 — 2009
Paralegal Certificate, Post Graduate Paralegal Studies
Minnesota State University, Mankato 1986 — 1991
Bachelor's degree, Economics, Labor Relations and minor in Accounting
Palm Harbor, Florida August 2013 - Present
Encore Capital Group January 2013 - July 2013
First Coast Service Options, Inc. May 2011 - February 2012
Chevron September 2006 - March 2009
Irwin Home Equity January 2005 - September 2006
SBC Telecommunications (Now AT&T) 1998 - 2005
Skills
Auditing, Human Resources, Internal Controls, Marketing, External Audit, Fraud, Data Privacy, Risk Management, Internal Audit, Sarbanes-Oxley Act, Policy, Due Diligence, Process Improvement, Risk Assessment, Employee Training, Training Delivery, Technical Writing, Software Documentation
Education
Keiser University-Tampa, FL 2009 — 2010
Associate's Degree, Health Services Administration, 3.75 GPA
Golden Gate University 1997 — 2000
Bachelor of Business Administration, Business Administration, 3.5 GPA
Encore Capital Group March 2015 - Present
Encore Capital Group March 2013 - Present
Encore Capital Group March 2007 - March 2013
Encore Capital Group November 2005 - February 2007
Encore Capital Group November 2004 - October 2005
Ericsson Wireless 2002 - 2003
MP3.com 1999 - 2001
International Data Response Corporation 1998 - 1999
The Walt Disney Company 1994 - 1998
Hewlett-Packard 1991 - 1994
Skills
Strategic Planning, Budgets, Analysis, Management, Research, Microsoft Office, Business Process..., Mergers & Acquisitions..., Project Management, Financial Planning, Financial Analysis
Education
Harvard Business School
Master of Business Administration (MBA), General Management
UCLA
Bachelor of Arts (BA), Economics
Encore Capital Group April 2013 - Present
Law Offices of Joseph Barr & Associates February 2012 - May 2012
C.H.E.K Institute October 2010 - January 2012
Suppa, Trucchi, & Henein, LLP July 2009 - May 2010
United States Marine Corps May 2004 - June 2009
Skills
Type 70 WPM accurately, Proficient in Microsoft..., Familiar with: Access,..., Familiar with:..., Legal Research, Trials, Courts, Civil Litigation, Bankruptcy, Legal Documents, Pleadings, Training, Human Resources, Depositions, Military, Case Managment
Education
University of San Diego 2012 — 2012
ABA Approved Paralegal Program Certificate, Business Litigation
National University 2006 — 2011
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Flagstar Bank June 2015 - Present
Encore Capital Group March 2013 - May 2015
Asset Acceptance LLC September 2012 - March 2013
Asset Acceptance LLC March 2011 - September 2012
Asset Acceptance LLC September 2008 - March 2011
Asset Acceptance LLC March 2006 - September 2008
Skills
Process Improvement, Call Centers, Management, Analysis, Business Intelligence, Strategy
Education
Macomb Community College 1997 — 2002
Macomb Community College
Associate, General Studies
College Board October 2013 - Present
Encore Capital Group August 2007 - September 2013
PwC 2005 - 2007
BearingPoint 2002 - 2005
Arthur Andersen Business Consulting 1999 - 2002
Skills
Project Management, Process Improvement, Vendor Management, Business Analysis, Program Management, Cross-functional Team..., Strategic Planning, Team Facilitation
Education
Lehigh University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Accounting
PricewaterhouseCoopers March 2015 - Present
US Air Force Reserve December 2009 - Present
Encore Capital Group 2013 - 2014
Social Security Administration 2011 - 2013
Aerotek 2011 - 2012
United States Air Force 2010 - 2010
United States Air Force 2009 - 2009
Vanguard 2007 - 2009
Skills
Government, Customer Service, Bilingual-English/Spanis..., Human Resources, Outlook, Active DoD Secret..., Program Management, •Proficient in 10 key..., Familiar with..., •Proficient in..., •4 years’ previous...
Education
La Salle University
Bachelor's Degree, Business Administration
Saint Louis University
Study Abroad Program, International Studies
The George Washington University - School of Business
Associate's Certificate, Project Management Professional (PMP) Course, 3.0
Encore Capital Group August 2012 - May 2015
Asset Acceptance April 2009 - August 2012
Asset Acceptance October 2005 - April 2009
Pet Supplies "Plus" March 2005 - October 2005
Skills
Microsoft Excel, Customer Service, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Data Entry, Administrative..., Accounts Receivable, Financial Services, Spreadsheets, Sales
Education
Macomb Community College 2015 — 2016
Pursuing Associate's degree, Accounting
Macomb Community College 2009 — 2011
Associate's degree, General Studies
Tech Lock Inc February 2015 - Present
QEK March 2014 - January 2015
Encore Capital Group January 2012 - March 2014
CATS CO December 2005 - August 2011
Meadowbrook Insurance Group March 2002 - December 2005
Skills
SQL, VMware, Unix, SDLC, Active Directory, Microsoft SQL Server, Requirements Analysis, Windows Server, Vendor Management, Servers, ITIL, Testing, Integration, Disaster Recovery, Solution Architecture
Education
Macomb Community College 2008 — 2010
Associate of Science (AS), Electrical Engineering Technologies/Technicians
Verisk Health January 2015 - Present
UnitedHealth Group May 2014 - January 2015
Cisco May 2013 - May 2014
Encore Capital Group December 2012 - February 2013
BlueCross BlueShield of Tennessee October 2011 - December 2012
Skills
SAS, SAS Programming, SAS Certified Base..., SQL, Unix, ETL
Education
LIU Post 2008 — 2011
Master's degree, Medical Biology