Encore Capital Group
Industry: Consumer banking company
DescriptionEncore Capital Group, Inc. and its subsidiaries form the largest publicly traded debt buyer by revenue in the United States. It has operations and investments in 15 countries. Number of employees: 8,300 Globally Headquarters: San Diego, California, United States Revenue: 1.19 billion USD (2017) Subsidiaries: Asset Acceptance Capital Corp.,
Encore Capital Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Encore Capital Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Encore Capital Group Salaries. You can even request information on how much does Encore Capital Group pay if you want to. Learn about salaries, pros and cons of working for Encore Capital Group directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
567 Encore Capital Group employees in database. Find out everything there's to know about Encore Capital Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Encore Capital Group Employees
Illumina June 2014 - Present
San Diego Film Festival April 2014 - September 2014
ResMed November 2013 - June 2014
Encore Capital Group January 2013 - November 2013
Cricket Communications May 2010 - January 2013
San Diego Advertising Club 2011 - 2013
Qualcomm August 2007 - May 2010
Women's Jewelry Association 2005 - 2009
Gemological Institute of America July 2001 - August 2007
The Townsend Agency January 1995 - June 2001
Skills
Marketing Strategy, Marketing Communications, Corporate Communications, Integrated Marketing, Public Relations, Product Marketing, Social Media Marketing, Strategic Communications, Internal Communications, Marketing, Strategy, Advertising, Media Relations, Brand Management, Direct Marketing, Digital Marketing, Email Marketing, Brand Development, Press Releases
Education
Quinnipiac University 1989 — 1993
BA, English/Journalism
Charles Schwab March 2014 - Present
Grey Group August 2012 - March 2014
The Clorox Company June 2011 - August 2012
24 Hour Fitness October 2007 - June 2011
Encore Capital Group May 2006 - September 2007
Simply Wireless December 2004 - April 2006
Skills
Forecasting, Strategy, Market Research, Marketing Strategy, Analytics, Business Analysis, Strategic Planning, Financial Analysis, Analysis, Project Management, Cross-functional Team..., Business Intelligence, Finance, Management, Leadership, Marketing Analytics, Pricing, Budget Process, Business Strategy, Email Marketing, Direct Marketing, Competitive Analysis, SAS, SAS EG
Education
San Francisco State University, College of Business 2010 — 2012
MBA, Marketing & Decision Sciences
George Mason University - School of Business 2000 — 2004
BS, Finance
cynoSure Financial, Inc. March 2014 - Present
Encore Capital Group November 2003 - March 2014
Skills
Vendor Management, Analytics, Process Improvement, Credit Cards, Business Analysis, Risk Management, SDLC, Management, Financial Modeling, Business Process..., Portfolio Management, Outsourcing, Strategy, Program Management, Business Intelligence
Education
Oakland University 1982 — 1986
Bachelor of Science (B.S.), Public Administration
Encore Capital Group September 2012 - Present
Minnesota Department of Natural Resources May 2012 - September 2012
St Cloud Country Club April 2010 - November 2011
Education
St Cloud Technical and Community College 2011 — 2011
Associate of Science (AS), Paralegal
St. Cloud State University 2007 — 2011
Bachelor of Arts (BA), Criminal Justice Studies
Unique Chimney Liners January 1998 - Present
Encore Capital Group November 2012 - January 2014
Securitas Security Services USA, Inc. August 2012 - October 2012
US Army January 2009 - July 2012
Walmart June 2008 - December 2008
Smitty's Overtime Inn January 2003 - January 2007
Skills
Windows 7, Windows XP, Microsoft Office, Microsoft Excel, Microsoft Word, Computer Hardware, Computer Repair, Wireless Networking, Computer Network..., Typing, Security Clearance, Customer Service, CNA, CPR Certified, Security, High Stress Environment, Windows Remote Desktop, Handle Confidential..., Training, Leadership, Army, Telecommunications, Active Directory, Switches, Time Management, Information Technology, Routers, Nursing Assistant, Networking, Combat Lifesaver, Combatives, Veteran, Afghanistan, Special Operations, Network Security, Information Security, Inventory Management, Crypto, Encryption, Confidentiality, Motivational Speaking, Customer Satisfaction, Customer Support, Mobile Devices, Cellular Communications, Cash Handling, Weapons Handling, Hands-on Training, Chimneys, Professional...
Education
Rasmussen College 2015 — 2016
Associate's Degree, Registered Nursing/Registered Nurse, A
St Cloud Technical and Community College 2013 — 2014
Credits, Pre-Nursing Studies; Liberal Arts, A+
Pierce College 2010 — 2010
Human Relations In The Work Place Class (No Degree), A
Tomah High School 2004 — 2008
High School
Vertican Technologies, Inc. September 2014 - Present
Encore Capital Group 2013 - Present
Encore Capital Group 2011 - March 2014
Encore Capital Group August 2010 - March 2014
Moore, Brewer, Jones, Tyler & North July 2008 - August 2010
Skills
Change Management, Project Management, Leadership, Business Analysis, Process Improvement, Program Management, Business Process..., Analysis, Software Documentation, Business Process, Visio, Business Requirements, Performance Management, Scrum, Vendor Management
Education
USD Paralegal Program 2005 — 2005
Paralegal Certification
San Diego State University-California State University 2000 — 2005
Bachelor of Arts (B.A.), Social Work
Encore Capital Group March 2014 - Present
Encore Capital Group September 2012 - March 2014
Encore Capital Group September 2009 - September 2012
Encore Capital Group April 2007 - August 2009
PricewaterhouseCoopers December 2004 - April 2007
Merrill Lynch January 2004 - May 2004
Skills
Due Diligence, Stock Compensation, Leases, SEC filings, Internal Controls, CPA, Financial Reporting, GAAP, Auditing, Accounting, Financial Accounting, Revenue Recognition, External Audit, Mergers & Acquisitions, Derivatives, Variable Interest...
Education
San Diego State University-California State University 2003 — 2004
MS, Accountancy
University of Electronic Science and Technology 1995 — 1999
BS, Computer Science
Synchrony Financial September 2013 - June 2015
Encore Capital Group October 2011 - September 2013
Robert Half International June 2011 - October 2011
ING Direct June 2008 - July 2011
Skills
Customer Service, Performance Management, Strategic Planning, Sales, Problem Solving, Process Improvement, Employee Relations, Recruiting, Analysis, Human Resources, Budgets, Employee Benefits, Call Centers, Outlook, Training, Leadership, Management, Team Building, Banking
Education
The College of St. Scholastica 2007 — 2010
BA, Business Management
The Kansas Massage Institute 2002 — 2003
Certificate, Massage Therapy/Therapeutic Massage
NHS 1997 — 2001
Sigma Kappa Sorority June 2015 - Present
Brother International Corporation October 2014 - May 2015
Rutgers University School of Communication and Information September 2014 - December 2014
Encore Capital Group June 2014 - August 2014
AXA Advisors October 2013 - May 2014
Love to Dance Inc. June 2013 - August 2013
Rutgers Foundation Telefund February 2012 - April 2012
Skills
Leadership, Microsoft Office, Microsoft Word, Social Networking, Human Resources, Facebook, Microsoft Excel, PowerPoint, Recruiting, Interviews, Mac, OS X, Blogging, Final Cut Pro, Strategic Sourcing, Interpersonal..., Multi Tasking, Adobe Creative Suite, iWork, Word, Google Docs, Interpersonal..., Time Management, Social Media, Public Speaking, Research, Pinterest, Customer Service, Teamwork, Event Planning
Education
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2015
BA, Human Resource Management & Communication, Senior
Encore Capital Group June 2015 - Present
Encore Capital Group July 2011 - June 2015
Origen Financial, LLC March 2000 - January 2003
DMR Financial Services May 1998 - March 2000
Unique Fabricating November 1996 - May 1998
Skills
Human Resources, HRIS, Employee Relations, Onboarding, Personnel Management, Customer Service, Team Building
Education
Oakland University 1990 — 1996
Bachelor of Science (B.S.), Human Resources Management
H.G. Fenton Company June 2015 - Present
Provide-Commerce [DBA ProFlowers, Shari's Berries, RedEnvelope, Personal Creations, Gifts.com, etc] December 2011 - May 2015
Hard Rock Hotel San Diego September 2010 - December 2011
Schmidt Consulting January 2008 - December 2010
Encore Capital Group 2005 - 2008
AMN Healthcare 2003 - 2005
Hotel Del Coronado 2000 - 2003
Westin Hotel San Diego 1999 - 2000
Skills
Leadership Development, Talent Management, Training, Organizational..., Leadership, Employee Training, Management, Human Resources, Employee Engagement, Strategy, Training Delivery, Executive Coaching, Instructional Design, Organizational Culture, Training Facilitation, Needs Analysis, Organizational..., Onboarding, Corporate Communications, Management Development, 360 Feedback, Strategic HR, Learning Management, Consulting, Cultural Transformation, Competency Framework..., Company Values Creation...
Education
San Diego State University-California State University 1997 — 1999
MS, Industrial/Organizational Psychology
University of Maryland College Park 1993 — 1997
BA, Psychology, Magna Cum Laude Graduation Honors
ICon Professional Services September 2013 - Present
Encore Capital Group November 2010 - September 2013
AutoAnything September 2010 - November 2010
Northwestern Mutual June 2010 - September 2010
Kforce Technology Staffing August 2007 - June 2010
Outsource Technical January 2007 - July 2007
Skills
College Recruiting, Technical Recruiting, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Human Resources, Benefits Negotiation, Recruiting, Interviews, Onboarding, Contract Recruitment, Finance, E-commerce, Sourcing, Information Technology, Screening, Temporary Placement, Financial Services, Analytics, Vendor Management, SDLC, Employee Benefits, Executive Search, HRIS, Training, Screening Resumes
Education
San Diego State University-California State University 2002 — 2006
Bachelor of Arts, Communication/ English
National Recoveries, Inc. December 2014 - Present
National recoveries inc August 2013 - December 2014
Encore Capital Group July 2008 - August 2013
Encore Capital Group July 2008 - August 2013
Skills
Windows 7, Active Directory, XP, Microsoft Exchange, Windows Server, SCCM, Technical Support, Windows XP Pro, Blackberry Enterprise..., Microsoft Office, Hardware, Networking, Laptops, Help Desk Support, SCCM 2007, Microsoft Office Suite, Ghost Imaging, Printers, Software Installation, Troubleshooting, SharePoint, SharePoint Designer, Remote Desktop, Windows XP, vSphere, Server Administration, VMware, Servers, Virtualization
Education
St Cloud Technical and Community College 2005 — 2008
Associate's degree, Network and System Administration/Administrator, 3.6
Encore Capital Group February 2012 - Present
Encore Capital Group February 2011 - February 2013
Santander Bank, N.A. January 2009 - January 2010
HSBC January 1998 - January 2008
Skills
Business Analysis, SQL, SDLC, Requirements Analysis, Management, Analysis, Project Management, Process Improvement, Risk Management, Leadership, Waterfall, Agile Methodologies, Regression Testing, QTP, Quality Center, Manual Testing, Test Management, Test Planning
Education
San Diego State University-California State University 1992 — 1997
Mercer July 2015 - Present
Sigma Tau Fraternity January 2015 - May 2015
The Student Life Newspaper September 2014 - December 2014
Sigma Tau Fraternity May 2014 - December 2014
Encore Capital Group June 2014 - August 2014
Pomona College September 2013 - December 2013
The Student Life Newspaper September 2013 - December 2013
Sigma Tau Fraternity December 2012 - December 2013
Claremont Sports Connection November 2011 - November 2013
Pomona College Office of Admissions May 2013 - September 2013
Skills
Public Speaking, Management, Social Networking, Strategic Leadership, Blogging, Facebook, Editing, Debate, Radio Broadcasting, Voice Broadcasting, Student Government, Sports Writing, SAS Programming, Microsoft Office, Stata, Research, PowerPoint, Microsoft Excel, Event Planning
Education
Pomona College 2011 — 2015
La Jolla High School 2007 — 2011
The Claremont Colleges
Architect Society February 2012 - Present
Encore Capital Group 2012 - February 2013
Skills
Microsoft Excel, Microsoft Office, Customer Service, Leadership, Project Management, Management, Outlook, PowerPoint, Program Management, Microsoft Word, Salesforce.com, Windows, Strategic Planning, Social Media, Research, Adobe Creative Suite, Photoshop, InDesign, FLSTUDIO, Pro Tools, CAD, Maya Dynamics, Logic Pro, Data Analysis, Word Processing, Digital Printing, Screen Printing, Graphic Design
Education
Platt College-San Diego 2009 — 2010
Red Bull January 2015 - April 2015
Red Bull June 2014 - August 2014
Realty Mogul August 2013 - November 2013
Tagliaferro & LoPresti, LLP May 2013 - August 2013
Palmer Center Micro-Enterprise Program August 2012 - April 2013
American Bar Association Rule of Law Initiative May 2012 - July 2012
Encore Capital Group September 2010 - May 2011
Skills
Data Analysis, Microsoft Excel, Customer Service, Process Improvement, Legal Research, Market Research, Analysis, Analytics, Statistics, Nonprofits, Management, Entrepreneurship, Research, Training, Financial Modeling, Marketing, Spanish, Start-ups, Time Management, Finance, Teamwork, Financial Analysis, Leadership, PowerPoint, Business Development, Strategy, Business Strategy
Education
Pepperdine University School of Law 2011 — 2015
Doctor of Law (J.D.), 3.89
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2014
Master of Business Administration (M.B.A.), Magna Cum Laude
University of California, Los Angeles 2006 — 2010
B.A., Economics, Environmental Systems & Society
Tesoro High School
Encore Capital Group January 2014 - Present
CoStar Group January 2010 - January 2014
Pictorial Offset Corporation January 2009 - August 2009
Vollers Excavating & Construction June 2008 - December 2008
Unreal Marketing Solutions January 2008 - May 2008
Gregory FCA Communications September 2007 - December 2007
Greater Media NJ: WMGQ/WCTC May 2007 - August 2007
Skills
Social Media Marketing, Financial Analysis, Competitive Analysis, Social Media, SEM, SPSS, Analytics, Market Research, Marketing, Sales, Public Relations, Email Marketing, Marketing Communications, Marketing Strategy, Research, Lead Generation, Marketing Research, Microsoft Excel
Education
Rutgers University-New Brunswick 2014 — 2014
Mini-MBA, Digital Marketing
Villanova University 2004 — 2008
BS Business Administration, Marketing & International Business
Bridgewater-Raritan 2000 — 2004
Encore Capital Group September 2014 - Present
Encore Capital Group March 2014 - September 2014
Encore Capital Group March 2012 - March 2014
Cushman & Wakefield July 2007 - March 2012
BLC Associates April 2006 - May 2007
Avanir Pharmaceuticals February 2005 - January 2006
Avanir Pharmaceuticals May 2002 - February 2005
Skills
Event Management, Change Management, Contract Management, Budget Management, Budget Development, Employee Relations, Project Coordination, Budgeting, Facilities Management, Vendor Relations, Purchasing, Negotiation, Strategic Planning, Contract Negotiation, Account Management, Microsoft Office, Vendor Management, Customer Service, Coordination, Operations Management, Contract Negotiations, Procurement, Program Management, Sourcing, Management, Microsoft Excel, Recruiting, Budgets, Team Management, Interviews, Personnel Management, Payroll, Workday, Employee Engagement, Internal Communications, Office Management, Customer Relations, Process Improvement, Problem Solving, Administration, Outlook, PowerPoint, Team Leadership, Excel, Compliance, Organizational..., Visio, General Administration, People Management
Education
University of Colorado at Boulder 1997 — 2002
BA, English Literature
State University of New York College at Cortland
Encore Capital Group August 2012 - Present
Stephen Gabrielson, Ltd. May 2012 - August 2012
Reichert Wenner, P.A. March 2012 - May 2012
News America Marketing November 2010 - June 2011
Bremer Bank June 2007 - October 2010
Wells Fargo Bank August 2006 - June 2007
Menards July 2005 - August 2006
Skills
Westlaw, Legal Research, Legal Writing, Legal Assistance, Pleadings, Litigation, Lexis, CaseMap, Document Review, Legal Documents, Courts, Microsoft Word, Trials, Family Law, Wordperfect, Criminal Law, PowerPoint, Document Drafting, Microsoft Office, Civil Litigation
Education
Rasmussen College 2010 — 2012
ASS, Paralegal
Rasmussen College 2010 — 2012
AAS, Paralegal
Cisco August 2015 - Present
Encore Capital Group August 2014 - August 2015
Encore Capital Group February 2013 - August 2014
Booz Allen Hamilton May 2006 - March 2013
Office of Congressman Jeb Bradley May 2003 - May 2006
Skills
Management Consulting, Program Management, Strategic Planning, Business Process..., Strategic Communications, Change Management, Policy Analysis, Organizational Design, Public Policy, Consulting, Business Process..., Growth Strategies, Business Analysis, Project Management, Social Media, Strategy, Analysis, Government, Business Strategy, Policy, Leadership Development, Data Analysis, Governance, Vendor Management
Education
The Johns Hopkins University 2007 — 2010
Masters of Arts, Global Security Studies
Wake Forest University 1999 — 2003
Bachelor of Arts, Political Science
Encore Capital Group September 2014 - Present
Morris, Sullivan & Lemkul January 2013 - September 2014
McCarthy & Holthus LLP April 2009 - January 2013
Crittenden Research 2007 - 2008
Skills
Legal Research, Legal Writing, Civil Litigation, Legal Assistance, Litigation, Bankruptcy
Education
University of San Diego School of Law 2011 — 2012
Paralegal Program
San Diego State University-California State University 2002 — 2006
BA, Journailsm
Encore Capital Group February 2014 - Present
Education
San Diego State University-California State University 2003 — 2007
B.S., Business Management
San Diego State University-California State University 2003 — 2007
B.S, Business Management
Encore Capital Group Currently audit company files for a publicly traded corporation with regard to production quality and provide formalized feedback and coaching to the domestic and international legal specialist teams to increase understanding and accuracy.Litigation ParalegalMcCarthy and Holthus LLPApril 2010 - June 2012
The Law Firm of Strazzeri Mancini March 2008 - April 2010
Skills
•Proficient with..., •Proficient with..., •Proficient with..., •Proficient with..., •Proficient with..., •Proficient with..., Time Matters, Q-Law, Litigation, Hearings, Pleadings, Legal Research
Education
University of San Diego 2007 — 2008
Certification with Honors, Paralegal Studies
Oakland University 2000 — 2005
Bachelor of Arts (B.A.), English
Protective Life September 2014 - Present
AIG November 2013 - September 2014
AIG SunAmerica May 2012 - November 2013
The Hartford December 2010 - May 2012
The Hartford September 2006 - December 2010
Encore Capital Group March 2004 - September 2006
Skills
Insurance, Life Insurance, Series 63, Series 6, Financial Services, Retirement, Retirement Planning, Mutual Funds, Variable Annuities, Series 7, Wealth Management, IRAs, Investments, Universal Life, Marketing, Whole Life, General Insurance, Life, 401k, Fixed Annuities, FINRA, Training, Permanent Life Insurance, Income Protection, Financial Advisory, Asset Allocation, Disability Insurance, Securities
Education
St. Cloud State University 1999 — 2003
Bachelor of Science, Sports Management
Mission Federal Credit Union March 2014 - Present
Encore Capital Group April 2013 - March 2014
Settlement One November 2011 - June 2012
CoreLogic Credco October 2009 - October 2011
ACC Consumer Finance 2006 - 2009
Household Auto Finance May 1998 - October 2004
Skills
Credit, Banking, Business Analysis, Loans, Vendor Management, Credit Analysis, Credit Reporting, Consumer Lending, Operations Management, Team Building, Hiring Personnel, Performance Reviews, Training Facilitation, Auto Lending
Education
San Diego Miramar College 2011 — 2015
Criminal Administration
Encore Capital Group March 2014 - Present
Target January 2013 - February 2014
Best Buy March 2010 - December 2012
Skills
Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Customer Service, Public Speaking, Teamwork, Communication, Sales, Retail, Training, Team Building, Management, Customer Satisfaction, Inventory Management, Leadership, Merchandising, Sales Management, Social Networking, Time Management, Facebook
Education
St. Cloud State University 2008 — 2012
Bachelor of Arts (B.A.), Communication Studies
Carl Zeiss Vision November 2013 - Present
Hewlett-Packard May 2013 - October 2013
Eastman Kodak 2011 - 2013
Ingram Micro 2005 - 2011
Encore Capital Group 2004 - 2005
Gateway 2002 - 2004
Mattel June 2001 - October 2001
Mattel 1996 - 2000
SymphonyIRI Group 1995 - 1996
Skills
Product Management, Product Marketing, Competitive Analysis, Cross-functional Team..., Go-to-market Strategy, Marketing Strategy, Strategic Partnerships, Business Development, Segmentation, Channel, Strategic Planning, Analytics, Marketing Research, Negotiation, Contract Management, Strategy, Product Launch, Pricing, Market Analysis, Product Development, Market Research
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing & Strategy
Stanford University
BA, History
Air Medical Group Holdings February 2012 - Present
Huron Consulting Group October 2010 - September 2011
Independent Healthcare Consultant November 2006 - October 2010
Encore Capital Group November 2006 - October 2007
McKesson February 2004 - November 2006
Deloitte September 2003 - February 2004
Capgemini June 1998 - September 2003
UT MD Anderson Cancer Center July 1997 - June 1998
Professional Office Management May 1988 - July 1997
Skills
Management Consulting, Business Strategy, Process Improvement, Strategic Planning, Change Management, New Business Development, Cross-functional Team..., Revenue Cycle, Business Analysis, Sales Management, Business Intelligence, Contract Negotiation, Team Leadership, Mergers, Program Management, Account Management, Project Management, Business Development, Healthcare, Risk Management
Education
Oklahoma City University 1995 — 1997
Master of Business Administration (M.B.A.), Health Administration & Finance
University of Oklahoma 1989 — 1993
Bachelor of Science (B.S.), Microbiology, General
Mt St Mary
Union Bank August 2015 - Present
Encore Capital Group September 2013 - August 2015
LPL Financial February 2012 - September 2013
Datacert January 2011 - February 2012
Hitachi Consulting November 2006 - January 2011
Alcatel June 2005 - October 2006
Skills
SQL, Microsoft Office, SSRS, SSIS, Financial Analysis, Financial Reporting, Series 7, Series 63, Agile & Waterfall..., Visio, HP Quality Center, Quality Center, Software Documentation, Requirements Analysis
Education
University of North TX
MBA - Master, Business Administration
The University of Dallas
BA. - Bachelors, Liberal Arts, Theology
National University System July 2015 - Present
National University System November 2011 - June 2015
Encore Capital Group February 2006 - May 2009
Booz Allen Hamilton August 2003 - January 2006
Motivational Systems, Inc. November 2000 - July 2003
Skills
Leadership, Strategic Planning, Operations Management, Management, Analysis, Business Process..., Policy, Compliance, Program Management, Data Analysis, Cross-functional Team..., Training, Risk Management, Operational Risk..., Business Analysis, Process Improvement, Project Management, Strategy, Internal Controls, Auditing, Enterprise Risk..., Economic Modeling
Education
Pepperdine University 2013 — 2017
Ed.D
University of Phoenix 2004 — 2007
MBA
San Diego State University-California State University
BS
Nth Degree January 2015 - Present
Freelance Digital Marketer November 2012 - March 2015
DEPARTURE October 2013 - January 2015
Anderson Direct Marketing November 2011 - November 2012
Certona Corporation December 2010 - November 2011
Live & Work Green June 2008 - February 2011
Digitaria, a JWT Company October 2007 - February 2009
BlueHornet, a Digital River Company August 2006 - October 2007
MedImpact June 2004 - August 2006
Encore Capital Group July 2002 - June 2004
Skills
Email Marketing, Online Marketing, E-commerce, Web Analytics, Digital Marketing, SEO, Marketing Strategy, Social Media, Online Advertising, Analytics, Project Management, Strategy, SEM, Social Media Marketing, Account Management, Marketing, Competitive Analysis, PPC, Product Management, Business Development, Strategic Planning, Advertising, Market Research, Social Networking, Salesforce.com, User Experience, CRM, Leadership, B2B, Management, Integrated Marketing, Strategic Partnerships, Interactive Media..., Customer Acquisition, Copywriting, SaaS, Program Management, Content Strategy, Web Marketing, Digital Strategy, Mobile Devices, Mobile Marketing, Interactive Marketing, B2B Marketing, Blogging, Google Adwords, Google Analytics, SaaS Web Based Solutions, Content Management, Event Planning
Education
Syracuse University 1997 — 2001
B.S., Marketing/Business Administration; Spanish
University of California, San Diego 2008 — 2011
Certificate, Sustainable Business Practices
Hutchinson Regional Healthcare System April 2014 - Present
Gilliland & Hayes LLC October 2011 - March 2013
Equicare Capital, Inc. January 2006 - August 2008
Midland Credit Management, Inc. May 2000 - November 2005
Encore Capital Group July 1995 - May 2000
Education
Washburn University School of Law 1983 — 1986
Juris Doctor
Pittsburg State University 1979 — 1983
BS, Psychology & History
Encore Capital Group October 2013 - Present
Encore Capital Group September 2010 - October 2013
ICW Group June 2010 - September 2010
LPS Applied Analytics(Former Fidelity group co) 2008 - June 2010
PwC,Washington DC area December 2006 - 2007
Fannie Mae,Washington DC area 2005 - 2006
Reliance Infocomm,Mumbai,India 2003 - 2004
Hutchison/Vodafone/Orange-Hyderabad,India 2001 - 2003
Skills
Vendor Management, Project Management, Agile Project Management, IT Strategy, Program Management, MS Project, PMP, Software Project..., SDLC, Project Portfolio..., PMO, Contract Negotiation, Global Delivery, Software Selection, Kanban, IT Portfolio, Clarizen, Scrum, Project Delivery, CSM, Team Management, Project Governance, IT Outsourcing, Certified Scrum Master..., Resource Management, Integration, Cross-functional Team..., Business Process..., Business Analysis, Outsourcing, Requirements Analysis, Leadership, IT Management, IT Operations, Transition Management, Strategy, Change Management, Management
Education
Symbiosis institute of Management Studies 2000 — 2002
MBA, MBA - Systems
Babasaheb Bhimrao Ambedkar University 1995 — 1999
BS, Electrical and Electronics Engineering
St. Mary's Presentation Convent
High school
Encore Capital Group 2008 - 2010
Encore Capital Group 2007 - 2008
Encore Capital Group 2005 - 2007
Encore Capital Group 2000 - 2005
West Capital Financial Services 1999 - 2000
West Capital Financial Services 1997 - 1999
Pacific Corporate Group 1996 - 1997
Prospect Partners, LLC 1995 - 1996
Skills
Cross-functional Team..., Financial Modeling, Analytics, Strategic Planning, Portfolio Management, Strategy, Business Analysis, Process Improvement, Valuation, Financial Analysis, Vendor Management, Risk Management, Mergers, Finance, Forecasting, Financial Services, Competitive Analysis, Analysis, Mergers & Acquisitions, Business Process...
Education
San Diego State University-California State University
MSBA
UC San Diego School of Global Policy and Strategy (GPS)
MPIA
University of Vermont
MINDBODY, Inc. June 2014 - Present
MINDBODY, Inc. June 2013 - Present
The Marine Mammal Center January 2013 - Present
United States Soccer Federation February 2009 - Present
Encore Capital Group February 2012 - August 2012
Covance July 2011 - February 2012
UC San Diego: Intramural Sports Department January 2007 - August 2011
UC San Diego: Biology Department September 2010 - December 2010
WiLDCOAST July 2009 - May 2010
Cleland Ecology Lab March 2009 - June 2009
Skills
ArcGIS, ArcMap, ArcCatalog, Geodatabase, Ecology
Education
Ohlone College 2013 — 2014
GIS certificate, Database Management Certificate, Geographic Information Science and Cartography
Mesa College
UC San Diego 2006 — 2011
B.S. Environmental Systems: Ecology, Behavior, Evolution
UC San Diego 2006 — 2011
B.A. Economics
Encore Capital Group July 2015 - Present
Encore Capital Group December 2013 - July 2015
Booz Allen Hamilton February 2005 - December 2013
Trinetra 2011 - 2012
Longs Drugs May 1998 - May 2005
Skills
Process Improvement, Leadership, Management, Management Consulting, Risk Management, Business Process..., Business Analysis, Program Management, Government, Analytics, Data Analysis, Competitive Analysis, Analysis, Strategy, Research, Security, Team Building, Project Management, DoD, Government Contracting, Strategic Planning, Proposal Writing, Consulting, Change Management, Financial Analysis, Mergers & Acquisitions, Finance, Project Planning, Microsoft Office, Microsoft Excel, Forecasting, Business Strategy, Cross-functional Team..., PMP, Managerial Finance, Portfolio Management, Financial Modeling, Problem Solving
Education
San Diego State University-California State University 2008 — 2010
MSBA, Finance
San diego state university 2000 — 2005
CA; Bachelors of Science; CA, Appiled Arts and ScienceBusiness Adminstration; Marketing; Organizational
Shutterfly Inc. April 2015 - Present
Encore Capital Group July 2012 - April 2015
Capital One May 2012 - August 2012
HSBC Card and Retail Services January 2012 - July 2012
HSBC Card Services February 2009 - February 2012
HSBC Card Services October 2007 - February 2009
HSBC Card Services November 2005 - October 2007
Palm May 2002 - November 2005
Sloughs Bike Shop May 2001 - May 2002
Bank of the West February 2000 - May 2001
Skills
Vendor Management, Email Marketing, Marketing Strategy, Management, Direct Mail, Product Management, Project Management, Marketing, Analysis, Program Management, Analytics, Credit Cards, Budgets, Direct Marketing, Strategy, Time Management, Purchasing, Inventory Management, Forecasting, CRM, Cross-functional Team..., Negotiation, Customer Service, Strategic Sourcing, Database Marketing, Marketing Communications, Pre-press, Digital Marketing, Relationship Management, Print Production, Budgeting, Print Production..., Logistics, Supply Chain Management, Supply Chain, Materials Management, Inventory Control, Campaign Management, Relationship Marketing, Supplier Management, Loyalty Marketing, Banking, Creative Strategy, Operations Management, Change Management, Account Management, Print Buying, Online Marketing, Financial Reporting, Budget Management
Education
San Jose State University 1999 — 2004
Bachelor of Science in Business Administration, Marketing/Management Information Systems
University of Phoenix
Encore Capital Group January 2014 - Present
Asset Acceptance September 2011 - December 2013
JPMorgan Chase March 2005 - May 2011
Pressler and Pressler December 2002 - March 2005
Atlantic Western Consulting, Inc. August 2001 - December 2002
Metricom October 1999 - August 2001
Skills
Litigation, Compliance, Contract Negotiation, Bankruptcy, Civil Litigation, Arbitration, Negotiation, Customer Relations, Research
Education
Quinnipiac University School of Law 1994 — 1997
JD, Law
Rutgers College 1990 — 1994
BA, Journalism
St. Peter's Prep 1986 — 1990
College Preparatory
Encore Capital Group March 2014 - Present
The GMarie Group June 2009 - Present
First Allied Securities May 2010 - December 2012
SagePoint Financial June 2002 - April 2009
America West Airlines July 1999 - May 2002
Skills
Coaching, Customer Service, Building Relationships, Public Speaking, Leadership Development, Etiquette, Training Delivery, Team Building, Business Writing, Time Management, Strategic Planning, Training, Assistants, Instructor-led Training, E-Learning, Blended Learning, Transitioning, Technical Writing, Leadership, Management
Education
San Diego State University-California State University 1982 — 1986
BA, Liberal Studies with Emphasis in Chidlhood Socialization and Development
Encore Capital Group June 2014 - Present
Encore Capital Group March 2013 - June 2014
Encore Capital Group April 2011 - April 2013
ACCENT Marketing September 2010 - March 2011
Affiliated Computer Services September 2009 - November 2010
Dialogue Group PTY March 2008 - June 2009
Independant Consultant 2009 - 2009
Capital One November 1998 - March 2008
BancOne June 1996 - November 1998
Norwest Financial May 1991 - June 1996
Skills
Leadership, Management, Strategy, Product Management, Call Centers, Analytics, Team Leadership, Marketing, Call Center, Change Management, Mergers & Acquisitions, Global Sourcing, BPO, Sales, Business Development, Program Management, Vendor Management, Process Improvement
Education
Pennsylvania State University-Erie Campus 1988 — 1991
BS, ECONOMICS
Penn State University 1987 — 1991
Economics
AllianceBernstein March 2014 - Present
Encore Capital Group May 2013 - February 2014
First Allied Securities August 2006 - May 2013
Robert Half International June 2003 - August 2006
Accountemps January 2004 - January 2005
Accountemps January 2003 - January 2004
AIG SunAmerica Financial January 1999 - January 2003
Skills
Recruiting, Sales Management, Finance, Management, Business Development, Marketing, Human Resources, Risk Management, Training, Process Improvement, SDLC, Investment Advisory, Banking, Financial Services, Talent Acquisition, Technical Recruiting, Insurance, Investments, Series 7, Wealth Management, Securities, Networking, Marketing Strategy, Onboarding, Applicant Tracking..., College Recruiting, Internet Recruiting, Temporary Placement, Cold Calling, CRM, Portfolio Management, Interviews, Customer Service, Leadership, Change Management, Financial Advisory, Sales, Negotiation, Vendor Management, 401k, Employee Benefits, Enterprise Software, Advertising, Series 24, Series 63, FINRA, Relationship Management
Education
Pitzer College 1995 — 1999
Political Economics
Ecozuri Inc February 2009 - Present
Encore Capital Group August 2004 - July 2008
McKinsey & Company August 2001 - March 2004
Dell May 2000 - August 2000
Sony May 1995 - December 1996
Yuehai (GDE) Import and Export Corp August 1993 - April 1995
Skills
Due Diligence, Strategy, Valuation, Analytics, Financial Modeling, Portfolio Management, Risk Management, Business Process..., Strategic Planning, Mergers & Acquisitions, Business Strategy, Financial Analysis, Mergers, Entrepreneurship, Analysis
Education
University of Southern California - Marshall School of Business 1999 — 2001
MBA
University of Auckland 1997 — 1999
MCom, International Business and Strategic Management
Sun Yat-Sen University 1994 — 1996
MA, Political Economics
Encore Capital Group 2010 - Present
Encore Capital Group 2010 - 2012
University of California at San Diego 2009 - 2010
Cardinal Health 2008 - 2009
Fair Isaac 2007 - 2008
First American Credco 2005 - 2007
First Advantage CREDCO 2005 - 2007
Skills
Use Case Analysis, Unix, Workshop Facilitation, Requirements Management, Software Requirements, Systems Analysis, ITIL, Enterprise Software, SDLC, Requirements Analysis, Business Requirements, Visio, Business Analysis, Software Documentation, Agile Methodologies, SharePoint, Software Project..., Waterfall, Scrum, User Acceptance Testing, Software Development, Requirements Gathering, PMO, Information Technology
Education
San Diego State University-California State University 1900 — 1900
B.S., Information Systems
Class of Trunity
CareFusion 2015 - Present
Encore Capital Group September 2014 - March 2015
Encore Capital Group September 2013 - August 2014
Time Warner Cable March 2013 - July 2013
Schlumberger July 2007 - November 2012
Key Word Search 2002 - 2002
Education
San Diego Continuing Education 2015 — 2016
Certificate
University of Illinois at Urbana-Champaign 2006 — 2007
Masters
University of Illinois at Urbana-Champaign 2002 — 2005
Bachelor of Liberal Arts
Encore Capital Group August 2015 - Present
Encore Capital Group January 2013 - Present
Directed Electronics February 2010 - December 2012
HSBC May 2006 - March 2010
HSBC January 2004 - May 2006
Skills
Cognos, Microsoft Office, Windows, Mac OS X, iWork, Mitel, Outstanding Customer..., Collections, Quality Assurance, Training & Development, Bilingual-Spanish, Time Management, Team Leadership, Call Center, Process Improvement, Coaching, Analysis, Business Analysis, Business Management, Creative Problem Solving, Training, Call Centers, Risk Management, Compliance, Management, Customer Service, SAS, Auditing, OS X, Employee Training, Banking
Education
Thomas Jefferson School of Law
Master of Laws (LLM), Compliance and Risk Management
American Bankers Association
National Compliance School
University of Phoenix
Bachelor's degree, Business Management
Southwestern College
Business Management
The Cheesecake Factory June 2015 - Present
Lumbemans Underwriting Alliance July 2014 - Present
Encore Capital Group February 2013 - Present
Perkins Restaurant and Bakery July 2009 - January 2013
SCSU Residential Life October 2006 - June 2010
Education
St. Cloud State University 2006 — 2012
Bachelor of Arts (B.A.), Sociology
College of St. Scholastica
Cymer March 2015 - Present
Eastridge RPO - A partner of Samsung Electronics July 2014 - November 2014
Encore Capital Group September 2012 - July 2014
National Search Associates November 2010 - September 2012
Altium May 2010 - September 2010
Ashford University July 2009 - January 2010
Lender Support Systems, Inc. September 2008 - July 2009
San Diego Marketing Alliance September 2007 - September 2008
Skills
Recruiting, Contract Recruitment, Business Development, New Business Development, Account Management, Project Management, Manage Client..., Strategic Planning, Sourcing, Negotiation, Sales, Marketing, Program Management, Training, Management, Lead Generation, Cross-functional Team..., Human Resources, Process Improvement, Talent Acquisition, Technical Recruiting, Talent Management, Shakespeare, Leadership, Executive Search
Education
San Diego State University-California State University 2005 — 2010
Bachelor of Science in Business Management, Business Administration
Mt. Carmel High School 2001 — 2005
Diploma, General Studies
Encore Capital Group April 2006 - July 2015
Banesto March 2008 - August 2008
General Financial July 2007 - May 2008
Cetelem España, BNP Paribas January 2007 - July 2007
Recuperaciones y Demoliciones JML August 2006 - January 2007
Fondo Nacional de Financiamiento de la Actividad Empresarial del Estado March 2002 - August 2006
Skills
Negotiation, Financial Analysis, Financial Risk, Collections, Mortgage Banking, Investment Banking, Credit Risk, Credit Analysis, Microsoft Office, Microsoft Project
Education
Pontificia Universidad Católica del Perú 1995 — 2002
Bachelor's degree, Economics
Bay City Television June 2015 - August 2015
Encore Capital Group June 2015 - August 2015
Epic Ad Group January 2015 - March 2015
Focuscom Inc. June 2014 - September 2014
UCSB Intercollegiate Athletics April 2014 - June 2014
Lois Phillips PhD December 2013 - June 2014
Readyforce January 2014 - March 2014
Skills
Marketing, Public Relations, Public Affairs, Social Media Marketing, Communication, Social Media, Research, Time Management, Writing, Microsoft Office
Education
University of California, Santa Barbara 2012 — 2016
Bachelor of Arts (B.A.), Communication; Psychology, GPA: 3.89
The University of Manchester 2014 — 2014
Bachelor of Arts (B.A.), Psychology
Alliance of Schools for Cooperative Insurance Companies (ASCIP) January 2012 - Present
Schools Excess Liability Fund September 2008 - January 2012
Encore Capital Group August 2005 - October 2007
Premier Insurance Management Services, Inc. January 1991 - July 2005
The Wyatt Company April 1987 - December 1990
Education
University of California, Irvine - The Paul Merage School of Business 1997 — 1999
Master of Business Administration (MBA), Healthcare
Pepperdine University 1982 — 1985
BS, Mathematics
LPL Financial February 2015 - Present
Encore Capital Group November 2013 - February 2015
Encore Capital Group August 2012 - November 2013
Target July 2007 - August 2012
Target June 2006 - July 2007
Skills
Human Resources, Employee Relations, Recruiting, Leadership Development, Payroll, HRIS, Employee Benefits, Retail, Performance Management, Process Improvement, Customer Service, Onboarding, Interviews
Education
San Diego State University-California State University
BA, Psychology
San Diego Housing Commission November 2014 — May 2016
Encore Capital Group August 2013 — May 2014
LPL Financial February 2012 — August 2013
WESTCOASTUNDERGROUND January 2011 — February 2012
WESTCOASTUNDERGROUND June 2001 — May 2006
EDF Renewable Energy May 2016 — Present
Skills
Business Analysis, PMO, SDLC, Program Management, Vendor Management, Visio, Process Improvement, Project Coordination, MS Project, Software Project..., PMP, Project Portfolio..., Business Process..., Agile Methodologies, Business Process, Requirements Gathering, IT Strategy, Agile Project Management, SharePoint, Resource Management, Enterprise Architecture, Project Delivery, Microsoft Project
Education
San Diego Miramar College 2003 — 2006
International Business
Gafcon June 2014 - Present
Broadpath Technical Services January 2004 - Present
Gafcon 2014 - 2015
Gafcon 2014 - 2015
TEKsystems July 2013 - March 2014
One Roof Energy August 2012 - March 2013
Randstad Technologies US March 2012 - August 2012
Encore Capital Group March 2010 - March 2012
Anacomp May 2007 - June 2009
Gateway January 2001 - June 2004
Skills
Vendor Management, Business Analysis, PMO, Java, Project Management, Program Management, PMP, SDLC, Process Management, Operations Management, Access, Process Improvement, Analysis, Software Project..., Agile Project Management, Software Development, Business Intelligence, CRM, Integration, Management, Cross-functional Team..., Product Management, Business Process..., SharePoint, Strategy, Project Portfolio..., IT Strategy, Visio, Agile Methodologies, Start-ups, Enterprise Software, MS Project, Requirements Analysis, IT Management, Outsourcing
Education
University of Oregon 1996 — 1998
Graduate work
Sonoma State University 1981 — 1988
Bachelor of Science (BS)
Encore Capital Group September 2014 - Present
Encore Capital Group January 2012 - September 2014
Encore Capital Group May 2011 - January 2012
Costco Wholesale Corporation September 2007 - May 2011
Costco Wholesale Corporation March 2007 - September 2007
Youngdahl Consulting March 2006 - December 2006
Zoological Society of San Diego May 2003 - December 2005
Skills
Time Management, Teamwork, Microsoft Excel, SAS, Process Improvement, IBM iSeries, Cognos, Reporting & Analysis, Data Analysis, Project Management, Salesforce.com, Microsoft Office, Presentations, Manage Client..., Onboarding, Operating Budgets, Volunteering, Customer Service, Outlook, Leadership, CRM, Finance, Business Analysis, Management, Analysis
Education
San Diego State University-California State University 2007 — 2010
B.S, Financial Services
San Diego Mesa College 2005 — 2007
A.A, Transfer Studies
Encore Capital Group 2010 - 2010
The Newport Group 2006 - 2008
LPL Financial 2004 - 2006
Skills
Corporate Recruiting, Recruiting, Technical Recruiting, Talent Acquisition, Behavioral Interviewing, Competency Based..., Employment Law, Salary Negotiation, Interviews, Onboarding, Applicant Tracking..., Human Resources, HRIS, Employee Benefits, Executive Search, Sourcing, Full-life Cycle..., Negotiation, talent ac, Talent Management, Screening Resumes, Vendor Management, New Hire Orientations, resume writing, Ceridian, financial services..., real estate recruiting, Networking, Executive Coaching
Education
San Diego State University-California State University
Bachelor’s Degree, Management & Human Resources, Deans List (Top 10%)
Clerkin, Sinclaire, & Mahfouz LLP May 2015 - Present
Encore Capital Group June 2014 - Present
Lazy Dog Restaurant & Bar June 2013 - June 2014
Law Office of Lawrence Binderow March 2014 - May 2014
Spice Lounge July 2012 - May 2013
Which Wich? Superior Sandwiches 2011 - 2012
Education
University of San Diego 2013 — 2014
Bachelor's degree
San Diego State University-California State University 2009 — 2013
Bachelor's degree
Hughes Marino June 2015 - Present
Alternative Strategies May 2014 - June 2015
Encore Capital Group March 2011 - May 2014
Herring & Herring, APC August 2011 - December 2011
National Conflict Resolution Center (NCRC) January 2010 - May 2010
Aztec Shops Ltd. August 2008 - May 2010
Chili's May 2007 - August 2008
Skills
Customer Service, Event Planning, Program Management, Time Management, Blogging, Social Media, Marketing Strategy, Social Networking, Process Improvement, Team Building, Marketing, WordPress, Team Management, Salesforce.com, Editing, PowerPoint, Social Media Marketing, Data Entry, Outlook, Facebook, Risk Management, Microsoft Word, Business Analysis, Vendor Management, Employee Training, Credit Cards, Creative Writing, Quality Assurance, Newsletter Production, Traffic Management, Color Schemes, Scrapbooking, Magazine Layout Design, Credit, Financial Services, Phone Etiquette, Quality Control, Databases, Networking, Email Marketing, Marketing Communications, Newsletters, Lead Generation, Creative Concept Design, Writing, Training, WordPress Design, Digital Marketing
Education
San Diego State University-California State University 2006 — 2010
Bachelor of Arts (B.A.), International Security and Conflict Resolution
Encore Capital Group June 2015 - August 2015
Northwestern University December 2014 - May 2015
IXL Center June 2014 - September 2014
Skills
Microsoft Office, Stata, DrRacket, SAS, SQL
Education
Northwestern University 2011 — 2016
Bachelor of Arts (B.A.), Mathematics, Mathematical Methods in the Social Sciences, Economics
Korean Minjok Leadership Academy 2008 — 2010
PRA Group (Nasdaq: PRAA) April 2015 - Present
Encore Capital Group September 2011 - April 2015
Marcus, Ollman & Kommer LLP June 2011 - September 2011
Skills
Legal Research, Legal Writing, Westlaw, Litigation, Bankruptcy, Legal Assistance, Document Review, Litigation Support, Civil Litigation, Legal Documents, Pleadings
Education
Stony Brook University
Biology, Biology, General
Gafcon, Inc. November 2014 - Present
Encore Capital Group January 2014 - November 2014
Harriet Tubman Village Charter February 2012 - May 2013
Honey Bear Preschool July 2010 - March 2013
Peninsula Family YMCA February 2007 - June 2010
Hotel Casa Cecilia May 2005 - August 2009
Skills
Comprehensive and..., Communicative,..., CPR Certified, Wordperfect, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Electronic Filing, Data Entry, Statistical Data..., Legal Research, Psychological Testing, Social Psychology, Qualitative Research, Human Resources, Organizational..., Organizational..., Early Childhood..., Child Advocacy, Experience working with..., Experience Working with..., Highly detail oriented, Consistency, Assertiveness, Agreeable, Flexibility, Hardwork, Learning Quickly
Education
University of San Diego 2013 — 2013
ABA Approved Paralegal Certificate, Legal Assistant/Paralegal
San Diego State University-California State University 2011 — 2013
Bachelor of Arts (B.A.), Psychology with a minor in Child and Family Development, GPA 3.64
San Diego Mesa College 2008 — 2010
Associate of Arts (A.A.) in Transfer Studies, Master Teacher Certificate in Accredited Preschool Teaching, GPA 3.9
Credit Control, LLC. January 2010 - Present
JH Capital Group October 2009 - Present
Rig Advisors LLC June 2009 - Present
Convoke Systems January 2007 - Present
Encore Capital Group August 2006 - June 2009
Washington Mutual Card Services January 2004 - August 2006
Zinus January 2002 - December 2003
Obongo / AOL July 1999 - December 2001
Monitor Company April 1998 - November 1999
Coopers & Lybrand April 1993 - July 1996
Skills
Credit Cards, Business Development, Marketing, Sales, Partnerships, Financial Services, Subprime, Portfolio Management, Mergers, Credit, Call Center, Executive Management, Financial Analysis, Vendor Management, Analytics, Strategic Partnerships, Start-ups, Process Improvement, Banking, Risk Management, Mergers & Acquisitions, Management Consulting, Call Centers, Finance, Financial Modeling, Leadership, Loans
Education
University of Michigan - Stephen M. Ross School of Business 1996 — 1998
MBA, Finance and Corporate Strategy
Handelshögskolan i Stockholm 1997 — 1997
Certificate for International Studies (MBA), Finance, General
Penn State University 1989 — 1993
BS, Accounting
SD-LECC August 2014 - Present
Encore Capital Group July 2011 - July 2014
San Diego County Office of the Public Defender January 2011 - July 2011
Skills
Call Centers, Customer Service, Writing, Phone Etiquette, Compliance, Document Drafting, Investigation, Critical Thinking, Customer Satisfaction, Microsoft Word, Data Entry, Outlook, Team Building, PowerPoint, Analysis, Data Analysis, Policy, Process Improvement, Program Management, Time Management, Microsoft Office, Microsoft Excel, Leadership, Training
Education
San Diego State University-California State University 2006 — 2011
Bachelor of Science (B.S.), Criminal Justice
U.S. Bank April 2015 - Present
Encore Capital Group December 2012 - April 2015
Robert Half International September 2011 - December 2012
ING DIRECT July 2008 - September 2011
Skills
Leadership, Temporary Staffing, Resume Writing, Recruiting, New Hire Orientations, College Recruiting, Applicant Tracking..., Employee Relations, Human Resources, Employee Benefits, Internet Recruiting, Talent Acquisition, Technical Recruiting, Payroll, Temporary Placement, Staffing Services, Interviews, Finance, Onboarding, Sourcing, Contract Recruitment, Screening Resumes, Hiring, Sales
Education
St. Cloud State University 2002 — 2006
Bachelor of Arts (B.A.), Major in Communication Studies and a Minor in Human Relations and Multi-Cultural Education
General Forensics January 2012 - Present
CoreLogic February 2011 - April 2013
HowDandy July 2010 - December 2012
Fannie Mae September 2011 - December 2011
SimilarGroup October 2010 - January 2011
BeeTV March 2010 - September 2010
Technion - Israel Institute of Technology 2007 - June 2010
Encore Capital Group September 2006 - March 2007
ID Analytics January 2005 - September 2006
Skills
Analytics, Start-ups, Data Mining, Software Development, SQL, Entrepreneurship, Java, Unix, Leadership, Management, Team Building, Agile Methodologies, Strategic Partnerships, Consulting, Integration, Information Retrieval, Enterprise Software, Perl, Analysis, Strategy, Business Development, Product Management, Algorithms, Strategic Planning
Education
Technion-Machon Technologi Le' Israel
MSc, Industrial Engineering, Information Systems
University of California, San Diego
BA, Mathematics
University of California, San Diego
BS, Psychology, Sensation and Perception
Encore Capital Group November 2013 - Present
South county Periodontics and Implant Dentistry July 2008 - January 2012
Mercedes Benz of Devon August 2005 - October 2007
Skills
Social Media, Social Media Marketing, Marketing Communications, Advertising, Online Advertising, Digital Marketing, Marketing, Marketing Strategy, Email Marketing, Event Management, Digital Media, Facebook, Event Planning, Social Networking, Integrated Marketing, Online Marketing, Business Innovation, Multitasking Skills, Customer Service, Managerial Skills, High Organizational..., Outstanding..., Team-oriented, Media Planning, Creative Writing, Google Analytics, Microsoft Office, Management, Teamwork
Education
University of California, San Diego 2011 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Saddleback College 2008 — 2011
Associate of Arts (A.A.), Communication and Media Studies
Queen's University Belfast 2010 — 2010
Certification, Irish Studies
AmericanWest Bank November 2012 - Present
Borrego Springs Bank 2009 - November 2012
Encore Capital Group 2005 - 2009
US Bank 2003 - 2005
Commercial Space Online 2003 - 2003
Skills
Loans, Portfolio Management, Management, Banking, Credit Analysis, Small Business..., Commercial Lending, Underwriting, Small Business Lending, Financial Services, Finance, Credit, Analysis, Financial Analysis, Risk Management, Credit Risk, Commercial Banking, Customer Service
Education
Seattle Pacific University 1999 — 2003
BA, Business Administration
Seattle Pacific University - School of Business and Economics 1999 — 2003
BA, Business Administration
Encore Capital Group March 2014 - Present
Encore Capital Group May 2013 - March 2014
Encore Capital Group August 2011 - May 2013
BOSTON CONSULTING GROUP October 2010 - May 2011
FDIC June 2006 - September 2010
Skills
Budgets, Financial Analysis, Financial Modeling, Management, SAS, Project Management, Project Planning, Strategic Planning, Goal Setting, Access, Leadership, Analysis, Process Improvement, Data Analysis
Education
Oklahoma State University 2002 — 2006
Bachelors, Honors Pyschology
Oklahoma State University 2002 — 2006
Bachelors, Honors General Business
Wolters Kluwer Financial Services January 2011 - Present
Wolters Kluwer Financial Services 2011 - 2015
Wolters Kluwer Financial Services 2011 - 2015
Tri-Cap August 2010 - December 2010
Encore Capital Group March 2009 - August 2009
ING Direct Bank April 2003 - September 2007
Minco Technology Center January 2001 - April 2003
Wolters Kluwer Financial Services February 1997 - October 2000
Skills
Project Management, Account Management, Business Analysis, Customer Service, Banking, Call Center, Mortgage Lending, Credit, Insurance, Customer Satisfaction, Sales, PeopleSoft, Direct Sales, CRM, Salesforce.com, Process Improvement, Call Centers, Training, Marketing, Loans
Education
Southwest MN State University 2007 — 2009
Bachelor's Degree, Business Management, 3.51 GPA
St Cloud Technical and Community College 1999 — 2003
Associate's Degree, Supervisory Management, 3.49
St Cloud Technical and Community College 1993 — 1994
Diploma, Medical Administrative/Executive Assistant and Medical Secretary, 3.28
Alliance HealthCare Services July 2012 - Present
Teichmann Communications, Inc. January 1985 - Present
Lender Processing Services, Inc. (LPS) 2009 - 2012
Capital Group 2007 - 2009
First American Title 2005 - 2007
IMPAC 2005 - 2005
Ameriquest Capital Group 2003 - 2005
Encore Capital Group 2002 - 2003
People's Choice Home Loan 2001 - 2003
Skills
Business Analysis, SDLC, Vendor Management, Visio, Process Improvement, SharePoint, Security
Education
The University of Memphis 1978 — 1983
BS, Business Administration, Management and Operations
Our Redeemer Luther High School, Honolulu, HI
AMN Healthcare May 2015 - Present
Encore Capital Group October 2012 - July 2014
Cricket Communications November 2010 - October 2012
Wells Fargo September 2006 - November 2010
Wachovia Corporation September 2006 - December 2009
Robert Half International February 1997 - September 2006
Skills
Recruiting, Talent Acquisition, Onboarding, Sourcing, Applicant Tracking..., Succession Planning, Benefits Negotiation, Temporary Placement, Internet Recruiting, Screening, Technical Recruiting, Career Development, College Recruiting, Talent Management, Management, Coaching, Human Resources, Hiring, Executive Search, Employee Relations, Leadership, Contract Recruitment, Workforce Planning, Behavioral Interviewing, Taleo, Staffing Services, New Hire Orientations, Performance Management, Employer Branding, Employee Benefits, Employee Engagement, Screening Resumes, HRIS, Interviews, Deferred Compensation
Education
San Diego State University-California State University 1989 — 1994
BA, Liberal Studies
Grossmont High School 1985 — 1989
OLG
Encore Capital Group June 2014 - Present
Encore Capital Group January 2014 - June 2014
Legal Recovery Solutions, LLC May 2012 - January 2014
Asset Acceptance October 2004 - May 2012
Asset Acceptance November 2000 - October 2004
Skills
Bankruptcy, Probate, Vendor Relations, Software Documentation, Skip Tracing, Call Center, Legal Assistance, Debt Settlement, Credit, FDCPA, Courts, Process Improvement, Call Centers, Management, Troubleshooting, Data Analysis, Business Analysis, Risk Management, Visio, SharePoint, Analysis, SDLC, Business Process..., Team Leadership, Business Process Mapping, Disaster Recovery, Banking, Business Intelligence, Credit Cards, Project Management, Active Directory, Financial Services, CRM, Leadership, Operations Management, Vendor Management, Help Desk Support, Analytics, EMC Storage, Requirements Gathering, FCRA, MS Project, Access
Education
Oakland Community College
In The Mix Agency November 2014 - Present
Encore Capital Group March 2011 - September 2013
Imagenetix, Inc. December 2000 - February 2011
Loews Coronado Bay Resort September 1999 - October 2000
Skills
Outlook, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Management, Research, ProLaw, Salesforce Administrator, Westlaw, Office Management, InfusionSoft, HootSuite, Project Management, Event Management, Customer Service
Education
San Diego State University-California State University 1997 — 1999
B.S., Business Administration/Marketing
Poway Unified School District February 2013 - Present
Poway USD, North County Sub Consortium January 2013 - Present
Encore Capital Group July 2011 - January 2013
UC San Diego Extension March 2011 - June 2011
Rancho Santa Fe School District 2008 - 2010
St. John School July 2005 - June 2008
St. John Catholic School, Encinitas 2005 - 2008
CASA Roswell, NM Branch 2002 - 2005
Annunciation School January 1996 - January 1998
US Navy 1986 - 1990
Skills
High School Football..., Departmental Liaison, Team Sport Organization, Sports and Recreation..., Divisional Training..., Microsoft Office, Youth Sports Coaching, Account Processing, Notary Public, Teaching Youth Sports, Recreation Organization, Event Planning, Teaching, Sports, Coaching, Government Liason, Management, Program Management, Human Resources, Microsoft Excel, Budgets, Program Development, Staff Development, Microsoft Word, Public Speaking, Customer Service, Training, PowerPoint, Curriculum Design
Education
University of Phoenix 2003 — 2005
MAED, Administration and Supervision
University of Phoenix 2003 — 2005
Masters of Arts, Education Administration & Supervision
The University of New Mexico 1993 — 1996
Bachelor's, Physical Education Teaching
Encore Capital Group October 2014 - Present
Tetra Tech October 2011 - October 2014
Tetra Tech BAS, Inc. February 2008 - October 2011
Capital One July 2004 - January 2008
A.T. Kearney September 1999 - May 2003
Skills
Strategy, Business Strategy, Financial Modeling, Acquisition Integration, Management Consulting, Risk Management, Mergers & Acquisitions, Valuation, Due Diligence
Education
University of Pennsylvania - The Wharton School 2003 — 2005
MBA, Marketing and Operations
Princeton University 1995 — 1999
BSE, Civil Engineering and Operations Research
California Bank and Trust 2015 - Present
Encore Capital Group 2013 - 2015
Life Technologies 2010 - 2013
Cricket Communications 2007 - 2010
Callaway Golf Company 2006 - 2007
QUALCOMM 1997 - 2005
Education
SHRM
PHR - Professional HR Management Certificate (certified in 2008; recertification in process)
World at Work
Certified Compensation Professional
San Diego State University-California State University
Bachelor's Degree
Encore Capital Group September 2011 - Present
Encore Capital Group January 2010 - September 2011
Encore Capital Group September 2009 - December 2009
Encore Capital Group March 2007 - September 2009
GEICO Direct May 2003 - March 2007
Higgs Fletcher & Mack November 2001 - May 2003
Skills
Analytics, Business Analysis, Business Process..., Call Centers, Financial Analysis, Financial Modeling, Financial Services, Leadership, Management, Operations Management, Portfolio Management, Process Improvement, Program Management, Risk Management, Team Building, Vendor Management, Call Center, Strategy, CRM, Credit, Strategic Planning
Education
San Diego State University-California State University 2005 — 2008
MBA, Finance
University of California, Santa Barbara 1996 — 2000
Bachelor's, Political Science
Encore Capital Group July 2013 - Present
Life Settlement Solutions, Inc. 2005 - 2013
Conexant Systems 1996 - 2004
Skills
Document Review, Westlaw, Outlook, Auditing, Microsoft Excel, PACER, Microsoft Word, Internal Audit, Adobe Acrobat, Paralegals, Due Diligence
Education
San Diego State University-California State University 2010 — 2012
Bachelor of Science Business Management
San Diego Miramar College
Associate in Science, Legal Assistant
San Diego Miramar College
Associate in Science, Business Administration
Amazon July 2012 - Present
Encore Capital Group September 2010 - December 2011
Encore Capital Group July 2008 - September 2010
ResortCom International June 2006 - July 2008
Hewlett Packard October 2005 - June 2006
UCSD September 2003 - September 2005
KPMG October 2002 - March 2003
Skills
Analytics, Data Analysis, Predictive Modeling, Financial Modeling, Business Analysis, Financial Analysis, SAS, Program Management, Business Intelligence, Data Mining, Segmentation, Strategic Planning, Forecasting, SAS programming, Statistics, Budgets, SQL, Statistical Modeling, Product Management, Microsoft Excel, PowerPoint, Operating Budgets, Oracle SQL, Data Modeling, Statistical Reporting, Cost Accounting, Management Of Direct..., Budget, Musicians, Business Strategy, Strategic Thinking, Strategic Influence, Program Evaluation, Problem Solving, Financial Reporting, Executive Reporting, Database Administration, Language Teaching, Economics, Fraud Detection, Fraud Investigations, Customer Experience, R, Hypothesis Testing, A/B Testing, Rescue Diving
Education
University of California, San Diego - School of International Relations and Pacific Studies (IR/PS) 2003 — 2005
Master of Business Administration (M.B.A.), International Economics
Sciences Po 1999 — 2003
Master of Science (M.S.), Finance & Political Science
University of Massachusetts, Amherst 2000 — 2001
NA, Exchange Program
Plaza Home Mortgage, Inc. April 2015 - Present
Margolin and Associates April 2000 - Present
Encore Capital Group April 2014 - April 2015
WaMu January 2000 - September 2008
Bank of America October 1990 - April 2000
Skills
Corporate Communications, Strategic Communications, Public Relations, Internal Communications, Crisis Communications, Marketing Communications, Reputation Management, Media Relations, Newsletters, Strategic Planning, Social Media, Community Development, Leadership, Speech Writing, Writing, Issues Managment, Email Marketing, Community Outreach, Message Development, Social Media Marketing
Education
San Francisco Academy 1997 — 1998
Public Relations Executive Management Program
Syracuse University 1980 — 1984
BS, Broadcast Journalism
Wells Fargo October 2002 - Present
NextCard August 2000 - October 2002
Encore Capital Group January 1999 - August 2000
Commercial Financial Services LLC September 1996 - January 1999
Skills
Call Centers, Negotiation, Risk Management, Banking, Credit, Customer Service, Team Building, Analysis, Project Management, Vendor Management, Process Improvement, Business Analysis, Operations Management, Leadership, Credit Cards, Management, Financial Services
Education
UOP 2002 — 2006
Oral Roberts University 1990 — 1994
Provide Commerce July 2011 - Present
Encore Capital Group December 2006 - July 2011
Accelrys Software Inc. 2003 - 2006
Skills
Budgeting, Cognos, Forecasting, Accounting, Model Building, Financial Forecasting, Analysis, Budgets, Financial Modeling, Management, Financial Analysis, Financial Services, Finance, Project Planning, General Ledger, Financial Reporting, Sarbanes-Oxley Act, Strategic Financial..., Managerial Finance, Mergers & Acquisitions, Revenue Recognition, Analytics, Corporate Finance, Variance Analysis
Education
SDA Bocconi 1996 — 1996
MIEM, Master of International Economics & Mgt.
University of Massachusetts, Amherst 1989 — 1993
BS, Finance
ViaSat Inc. June 2015 - Present
DRIA Compliance February 2014 - Present
Encore Capital Group November 2010 - February 2014
Life Technologies, formerly Invitrogen August 2007 - April 2010
DuPont September 2006 - August 2007
DuPont February 2004 - August 2006
DuPont February 2002 - January 2004
DuPont June 1999 - January 2002
Skills
Process Improvement, Change Management, Cross-functional Team..., Lean Manufacturing, Six Sigma, Business Process..., Team Building, Manufacturing, Process Engineering, Project Management, Lean Operations, Lean Thinking, Lean Tools, Salesforce.com..., Salesforce.com..., Process Management, Business Process..., User Acceptance Testing, Business Requirements, RACI, Mentoring, Development & delivery..., Value Stream Mapping, Value Chain Analysis, 5S, Service Delivery..., Contingent Workforce, Talent Acquisition, Leave Administration, Human Resources, Compensation & Benefits..., Integration, Basics of Supply Chain..., Lean Process Improvement, Team Facilitation, Brainstorm Facilitation, Leading Meetings, Management
Education
Purdue University 1994 — 1999
Bachelor of Science (BS), Chemical Engineering
Encore Capital Group September 2006 - 2011
Verity Title 2002 - 2005
Mille Lacs Messenger 1990 - 2000
Skills
Account Management, Customer Service, Leadership, Management, Marketing, Social Media, Social Networking, Marketing Communications, Email Marketing, Microsoft Office, Call Centers, Public Relations, Lead Generation, Interviews, Salesforce.com, Social Media Marketing, Marketing Strategy
Education
St. Cloud State University 1976 — 1980
University of London 1977 — 1978
British Studies
American Internet Services May 2012 - April 2013
Sony Electronics January 2010 - May 2012
Volvo Construction Equipment July 2006 - January 2010
Encore Capital Group April 2004 - August 2006
CIBC January 2001 - June 2003
Bumble Bee Foods February 1998 - January 2001
San-J International December 1992 - September 1997
Southland Corporation June 1988 - October 1992
Skills
Budget Preparation, Financial Analysis, Financial Reporting, Forecasting, Expense Budgeting, Presentation Preparation, Group Presentations, Budget Allocation, P&L Management, Cash Flow Forecasting, Variance Analysis, General Ledger..., General Ledger..., Journal Entries, Account Reconciliation, Fixed Assets, Monthly Close, Year End Close, Inventory Control, Accounts Receivable, Accounts Payable, Production Planning, Physical Inventory, Oracle Financials, Oracle Discoverer, Cognos, SAP R/3, AS400, Excel, Word, Access, PowerPoint, Microsoft Office 2007, Microsoft Office 2010, Business Planning, SAP, Management, Microsoft Excel, Sarbanes-Oxley Act, Accounting, Microsoft Word, Budgets, IBM iSeries, Leadership, Pricing, Financial Modeling
Education
Virginia Commonwealth University - School of Business 1992 — 1995
Bachelor of Science, Finance, 3.55/4.00
Old Dominion University 1986 — 1989
(undergrad), Finance
Encore Capital Group August 2012 - Present
Education
University of Houston Law Center 2007 — 2011
Master of Laws (LL.M.), International Business
Oklahoma City University School of Law 2003 — 2006
Doctor of Law (J.D.), Top 15% cum laude
Texas Tech University 1995 — 2000
Bachelor of Arts (B.A.), Telecommunications
Encore Capital Group September 2008 - Present
Encore Capital Group March 2007 - September 2008
Encore Capital Group November 2005 - March 2007
Encore Capital Group August 2004 - November 2005
United States Navy October 2002 - August 2004
Skills
Excel, PowerPoint, SAS, Analytics, Process Improvement, Predictive Analytics, Financial Modeling, Financial Analysis, Forecasting, Business Analysis, Credit Cards, Risk Management, Predictive Modeling, Portfolio Management, Data Analysis, Call Center, Strategic Planning
Education
Oregon State University 2001 — 2002
Masters, MBA
Westminster College 1998 — 2000
BS, Business
Encore Capital Group January 2015 - Present
Encore Capital Group April 2014 - January 2015
Encore Capital Group January 2013 - April 2014
Encore Capital Group September 2010 - January 2013
Encore Capital Group December 2008 - September 2010
HSBC January 2007 - October 2008
Pioneer Services July 2005 - January 2007
WELLS FARGO BANK January 1999 - July 2005
Skills
Business Development, Banking, Portfolio Management, Credit, Financial Services, Process Improvement, Credit Analysis, Call Centers, Relationship Management, Team Building, BPO, Business Process...
Education
Point Loma Nazarene University 2010 — 2013
MBA, Finance
Point Loma Nazarene University 2000 — 2004
Bachelors, Economics and International Development Studies
PETCO Animal Supplies, Inc. November 2013 - Present
PETCO Animal Supplies, Inc. May 2012 - November 2013
PETCO Animal Supplies, Inc. September 2011 - May 2012
PETCO Animal Supplies, Inc. September 2008 - September 2011
PETCO Animal Supplies, Inc. April 2007 - September 2008
Encore Capital Group 2002 - 2007
Skills
Forecasting, Inventory Management, Retail, Inventory Control, PeopleSoft, Merchandising, Process Improvement, Visual Merchandising, Financial Analysis, Customer Service, Accounting, Sarbanes-Oxley Act, Financial Reporting, Microsoft Excel, Sarbanes-Oxley, Account Reconciliation, Microsoft Office, Store Management, General Ledger
Education
San Diego State University-California State University
Bachelor of Science (B.S.), Accounting
Barleon Group LLC February 2002 - Present
AutoAnything July 2014 - October 2014
Encore Capital Group August 2011 - December 2011
Enhanced Resources June 1997 - May 2002
Management Recruiters International August 1995 - June 1997
Skills
Recruiting, Talent Acquisition, Applicant Tracking..., Executive Search, Technical Recruiting, Staffing Services, Internet Recruiting, Onboarding, Screening Resumes, College Recruiting, Temporary Placement, Contract Recruitment, Temporary Staffing, Sourcing, Benefits Negotiation, Hiring, Permanent Placement, Human Resources, Interviews, Employer Branding, Screening
Education
The University of Georgia
Encore Capital Group June 2015 - Present
Encore Capital Group June 2012 - June 2015
Bernstein Litowitz Berger & Grossmann LLP April 2011 - April 2012
Legal Aid Society of San Diego, Inc. April 2011 - April 2011
Law Office of Guy Ricciardulli March 2011 - April 2011
Law Offices of Robert J. Reynolds August 2009 - November 2009
ACON Laboratories June 2009 - August 2009
San Diego Padres February 2007 - October 2007
North Island Credit Union November 2006 - February 2007
San Diego International Sports Council February 2006 - February 2007
Skills
PowerPoint, Public Speaking, Microsoft Office, Microsoft Word, Event Planning, Negotiation, Microsoft Excel, Research, Social Media, Real Estate, Legal Research, Marketing, Customer Service, Event Management, Fundraising, Non-profits, Contract Negotiation, Legal Writing, Strategic Planning, Westlaw, Courts, Legal Issues, Litigation, Civil Litigation
Education
Thomas Jefferson School of Law 2007 — 2010
J.D.
San Diego State University-California State University 2002 — 2006
Bachelor of Science
General Dynamics Information Technology September 2005 - Present
Encore Capital Group October 2003 - January 2005
Pearson plc February 2002 - July 2003
Pearson plc May 2000 - February 2002
Pearson plc June 1999 - May 2000
Skills
Call Center, CRM, Leadership, Management, Project Management, Analysis, Customer Satisfaction, Contact Centers, Customer Retention, Budgets, Government, Process Improvement, Vendor Management, Program Management, Workforce Management, Team Leadership, Call Centers, Data Analysis, Cross-functional Team..., Operations Management, Quality Assurance
Education
University of Arizona 2012 — 2013
Master of Business Administration (MBA)
University of Kansas
BGS, Political Science
ALL Campers llc April 2012 - Present
Encore Capital Group April 2008 - August 2013
Donnay Construction June 2000 - August 2006
RDS Law Firm September 2004 - May 2005
Skills
Call Center, Analysis, Call Centers
Education
Saint John's University 2003 — 2007
Management, Business Administration
Cathedral High School
Vyanet Operating Group May 2015 - Present
Kihei Surfside Aoao December 2012 - May 2015
Encore Capital Group March 2012 - October 2012
Cypress Bioscience February 2009 - July 2011
Amylin Pharmaceuticals September 2008 - November 2008
Marriott International February 2006 - August 2008
Norwalk Marriott July 2005 - February 2006
Skills
Microsoft Office, Event Management, Outlook, Hospitality Industry, Hotels, Meeting Planning, Hospitality Management, Microsoft Excel, Customer Service, Front Office, Hospitality, Budgets, Sales, Leadership, Management
Education
San Jose State University 1998 — 2004
BS, Hospitality Management; Business Management
Lutheran Social Services of Michigan October 2014 - Present
Encore Capital Group January 2007 - October 2014
Asset Acceptance Capital Corp March 2011 - January 2014
Asset Acceptance January 2007 - March 2011
POH Medical Center April 2003 - January 2007
Utica Community Schools August 2002 - April 2003
The Crown Group September 1995 - September 1998
The Childrens Place September 1984 - September 1995
Skills
Performance Based..., Pay for Performance, Variable Pay Design, Base Pay Administration, Market Pricing, Performance Management, Compensation Structures, Ceridian, Job Analysis, Job Description Creation, Employee Benefits, Human Resources, HRIS, Deferred Compensation, Benefits Administration, Applicant Tracking..., Employee Engagement, Employee Relations, Onboarding, Workforce Planning, PeopleSoft, Performance Appraisal, Talent Acquisition, FMLA, Succession Planning, Compensation & Benefit, HR Policies, ADP Payroll, New Hire Orientations, Labor Relations, College Recruiting, Legal Compliance, Employment Law, SPHR, Organizational..., Payroll, Hiring, Personnel Management, Job Fairs, Career Development, Talent Management, Compensation & Benefits
Education
Oakland University 2000 — 2002
BS, Human Resource Development
Credit Acceptance February 2015 - Present
Encore Capital Group July 2013 - February 2015
Self August 2012 - February 2015
Asset Acceptance January 2013 - July 2013
Asset Acceptance May 2012 - January 2013
Asset Acceptance February 2011 - July 2012
Allure Medical Spa May 2008 - February 2011
Urological Partners October 2007 - May 2008
Pain Management and Associates September 2004 - October 2007
The Oakland Press July 2005 - December 2005
Skills
Microsoft Office, Administrative..., Spreadsheets, Office Administration, Marketing, SharePoint, Notary Public, Newsletters, Medical Records, Legal Documents, Legal Assistance, Fax, Appointment Scheduling, Clerical Work, Litigation Support, Filing, Analysis, Risk Management, Project Management, Customer Service, Microsoft Excel, Outlook
Education
Oakland University 2003 — 2006
Bachelor of Arts
LPL Financial March 2015 - Present
Encore Capital Group December 2013 - March 2015
TD Ameritrade Institutional September 2009 - December 2013
Skills
Series 7, Series 63, Series 24, Mutual Funds, Securities, Fixed Income, Financial Analysis, Hedge Funds, Uniform Combined State..., Asset Managment, Investment Management, Asset Allocation, ETFs, Wealth Management, Alternative Investments, FINRA, Portfolio Management, Investment Advisory, Investments, Equities
Education
San Diego State University-California State University 2005 — 2009
BS, Finance
Live Oak High 2001 — 2005
Encore Capital Group November 2013 - Present
ResortCom International June 2004 - November 2011
WCMD February 2003 - April 2004
Private Escapes, Inc January 2001 - January 2003
Factory 2-U 1999 - 2000
Skills
Hotels, Meeting Planning, Hospitality Industry, Event Planning, Hospitality, Revenue Analysis, Customer Service, Microsoft Office, Hospitality Management, Resorts, Administrative..., Employee Engagement, Tourism, Business Efficiency, Budgets, Management, Business Process..., Organizational..., Project Management, Social Media Marketing, Marketing, Employee Relations, Training, Team Leadership, Negotiation, Microsoft Excel, Accounts Payable, Project Planning, Accounts Receivable, Team Building
Education
Southwestern College
Associate of Arts (AA), Travel and Tourism
Southwestern College
Certification, Bilingual Secretary, Data Entry and General Office Clerk
California Western School of Law 2014 - Present
Encore Capital Group 2013 - 2014
Van Scoyoc Associates January 2008 - May 2013
Skills
Legislative Relations, Public Policy, Legislation, Politics, Legislative Research, Policy Analysis, Political Campaigns, Appropriations, Grassroots Organizing, Coalitions, Government, National Security, Political Science, Congressional Affairs, Strategic Communications, Policy, Foreign Policy, International Relations, Political Consulting, Defense, Federal Government, Homeland Security, International Security, Public Affairs
Education
The Institute of World Politics 2008 — 2010
M.A., International Relations
San Diego State University-California State University 2004 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Grossmont
Encore Capital Group January 2014 - Present
Asset Acceptance January 2011 - Present
University of Phoenix July 2005 - Present
Electronic Data Systems December 1995 - December 2008
Skills
PMP, Program Management, SDLC, Leadership, PMO, IT Strategy, Instructional Design, Process Improvement, Team Facilitation, Training Facilitation, Brainstorm Facilitation, Project Management, Visio, Vendor Management, Team Building, Business Process..., Change Management, Software Documentation
Education
Oakland University
HRD, Training
Oakland University
Bachelor of Science
University of Michigan
Masters of Business Administration, Finance
University of Michigan-Dearborn
MBA, Finance
Assurant Health 2009 - Present
Encore Capital Group 2006 - 2009
CompuCredit 2004 - 2006
Skills
Customer Service, Call Centers, Leadership, Team Building, Sales, Vendor Management, Insurance, Risk Management, Health Insurance, Debt Collection, Cost Control, Performance Management, Process Improvement, Business Process..., Peer Mentoring, Problem Solving, Collaborative Problem..., Decision Making, Decision Support, Change Management, Business Performance..., Time Management, Sales Process, Term Life Insurance, Direct Sales, Training, Account Management, Customer Satisfaction, Customer Retention, Life Insurance, Management, Underwriting, Sales Management, CRM, Coaching, Strategy, Cold Calling
Education
St. Cloud State University
The HON Company February 2011 - Present
Encore Capital Group June 2008 - February 2011
L-3 Communications January 2006 - June 2008
Cubic Corporation August 2004 - January 2006
Cubic Transportation Systems June 1998 - August 2004
Education
San Diego State University-California State University
BA, Psychology
Encore Capital Group September 2005 - Present
Jefferson Capital Systems, LLC October 1995 - September 2005
Skills
Vendor Management, Credit, Call Centers, Sales, Relationship Management, Financial Services, Management, Account Management, Leadership, Customer Retention, Financial Analysis, CRM, Team Leadership, Recruiting, Forecasting, Team Management
Education
St. Cloud State University
Encore Capital Group June 2011 - Present
Law Offices of Woods and Messina July 2010 - August 2010
Wells Fargo Bank October 2008 - July 2009
Costco Wholesale August 2005 - October 2008
Skills
Management, Federal & State..., Compliance, Credit Reporting, Training Manuals, Training, Procedure Manuals, Internal Investigations, Dispute Resolution, Call Centers, Leadership, Collections, Microsoft Word, Outlook, Microsoft Office, Banking, PowerPoint, Data Entry, Time Management, Document Review, Customer Satisfaction, Credit, Process Improvement, Regulatory Affairs, Risk Management
Education
University of San Diego 2010 — 2010
Paralegal Certificate
Sonoma State University 2002 — 2007
B.S., Business Administration; Marketing & Small Business Management
Union Bank April 2011 - Present
Encore Capital Group October 2008 - April 2011
LPL Financial September 2006 - October 2008
Skills
Portfolio Management, Financial Analysis, Financial Modeling, Risk Management, Financial Services, Financial Reporting, Credit, Banking, Investments, Valuation, Mutual Funds, Credit Risk, Commercial Lending, Due Diligence, Process Improvement
Education
San Diego State University-California State University
Economics
Encore Capital Group October 2014 - Present
Booz Allen Hamilton August 2011 - September 2014
Tremonti Consulting May 2009 - August 2009
Skills
Finance, Financial Modeling, Analysis, Economics, Business Strategy, Data Analysis, Financial Analysis, SharePoint, Financial Mgmt, Management Consulting, Earned Value Management, Risk Management, Corporate Finance, SQL, Visual Basic, Access, Airline Industry, Business Analysis, SAS, Business Intelligence, Debt Collection
Education
Thayer School of Engineering at Dartmouth
LSS Greenbelt
University of Miami - School of Business
Bachelor's of Business Administration, Finance, Legal Studies
GateHouse Media October 2014 - Present
The Hiller Companies January 2014 - July 2014
Dillards June 2013 - December 2013
Cisne Iron Works February 2013 - April 2013
Encore Capital Group October 2012 - December 2012
Southern Illinois University September 2011 - May 2012
American Eagle Outfitters June 2010 - May 2011
Southern Illinois University October 2008 - December 2009
Cisne High School January 2007 - January 2008
Skills
Customer Service, Retail, Fashion, Training, Filing, Telephone Skills, Marketing Communications, Software Documentation, Sorting, Documentation, Organizational..., Cashiering, Fashion Retail, Teamwork, PowerPoint, Online Advertising, Social Media, Digital Marketing, Advertising, Public Speaking, Sales Presentations, Time Management
Education
Southern Illinois University, Carbondale 2010 — 2012
Bachelor of Applied Science (BASc), Fashion Merchandising and Marketing
Medcerts 2013 — 2014
Medical Administrative/Executive Assistant and Medical Secretary
Frontier Community College 2008 — 2009
Associates in Science and Arts
Diversified Machine Inc. Waite Park March 2014 - Present
Centerline Tank & Trailer May 2012 - March 2014
Encore Capital Group September 2011 - April 2012
US Cable June 2009 - September 2011
Education
Rasmussen College-Minnesota 2012 — 2014
Bachelor of Science, Business Management
Rasmussen College-Minnesota 2002 — 2005
AAS, Business Management
Parsons Corporation October 2013 - Present
Encore Capital Group September 2012 - August 2013
Law Offices of Jon D. Rigney July 2011 - July 2012
Solar Turbines, Inc September 2010 - June 2011
Education
University of California, San Diego 2010 — 2012
Bachelor of Arts (B.A.), Political Science; Public Law
Palomar College
A.A, Human Behavioral Sciences
Encore Capital Group April 2011 - Present
KVSC 88.1FM September 2003 - September 2008
Education
St. Cloud State University 2003 — 2007
Bachelor of Science (BS), Mass Communication/Media Studies