Excellus BCBS
Industry: Non-profit
DescriptionExcellus BlueCross BlueShield is a non-profit health insurance company headquartered in Rochester, New York. It is part of the Blue Cross Blue Shield Association. Excellus BCBS is upstate New York's largest nonprofit health plan. Headquarters: Rochester, New York, United States CEO: Christopher C. Booth (1 Jan 2013–) Founded: 1932 Subsidiaries: MedAmerica, Inc., Univera Healthcare, Excellus Ventures Inc, MedAmerica, Inc Parent organization: Lifetime Healthcare, Inc.
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Excellus BCBS Employees
Blue Cross and Blue Shield of Louisiana May 2014 - Present
Excellus BCBS 2010 - May 2014
Skills
Health Insurance, Process Improvement, Business Analysis, Healthcare, Vendor Management, Business Process..., Visio, Insurance, HIPAA, Benefits Administration, Customer Service
Education
Onondaga Community College 2011 — 2013
Associate of Science (AS), Business Administration
Columbia College
Business Administration
SIGMA Marketing Insights June 2015 - Present
SIGMA Marketing Insights May 2013 - Present
Emerge Partners November 2012 - May 2013
Emerge Partners June 2010 - November 2012
Paychex November 2009 - June 2010
IPLogic, Inc. September 2008 - May 2009
Excellus BCBS June 2008 - August 2008
Excellus BCBS June 2007 - August 2007
Skills
Marketing Communications, Promotions, Writing, Event Management, Corporate Communications, Integrated Marketing, Press Releases, Newsletters, Market Research, Public Relations, Marketing, Email Marketing, Marketing Research, Training
Education
Canisius College 2005 — 2009
B.A., Communications
Willow Creek Family Medicine May 2014 - July 2014
Excellus BCBS May 2003 - January 2014
Excellus BC BS September 2002 - May 2003
ACS Education Services May 2000 - August 2002
Skills
Windows 7, Microsoft..., Employee Benefits, Customer Satisfaction, Customer Service, Claim, Health Insurance, Research, Loans, Medicare, Insurance, HIPAA, Claims Management, Medical Billing, Medicaid, ICD-9, Workers Compensation, CPT, Claims Resolution, Medical Coding, Liability, HMO, General Insurance, Medical Terminology, PPO
Education
Bryant & Stratton Business Institute 1980 — 1982
Associate's degree, Medical Assistant
Bryant and Stratton College 1980 — 1981
Associate's degree, Medical/Clinical Assistant, 3.3
Tenet Healthcare/Baptist Medical Center November 2014 - Present
Army National Guard September 1992 - Present
IASIS Healthcare/Southwest General Hospital July 2013 - October 2014
Ardent Health Services/Lovelace Women's Hospital May 2008 - June 2013
Texas Army National Guard April 2007 - April 2008
IASIS Healthcare/Southwest General Hospital/The Medical Center of Southeast Texas January 2003 - April 2007
Triad Hospitals/Wesley Medical Center February 2002 - September 2002
Health Management Associates, Inc./Rankin Medical Center July 1999 - January 2002
HCA June 1998 - June 1999
Excellus BCBS January 1990 - June 1998
Skills
Financial Analysis, Financial Reporting, Revenue Cycle, Healthcare, Sarbanes-Oxley Act, Auditing, Healthcare Management, Budgets, Managerial Finance, Process Improvement, Healthcare Consulting, Internal Controls, Executive Management, Healthcare Information..., Finance, GAAP, Hospitals, Analysis, Accounts Receivable, Cash Management, Insurance, General Ledger, Strategic Planning, Leadership
Education
Trinity University 2014 — 2016
Master of Healthcare Administration, Health Care Administration/Management
Columbia College 1992 — 1996
Bachelor's degree, Accounting and Finance
LeMoyne College
LeMoyne College
Excellus BCBS April 2015 - Present
Excellus BCBS February 2012 - Present
Excellus BCBS August 2009 - January 2012
Excellus BCBS September 2008 - July 2009
Excellus BCBS September 2007 - August 2008
United States Small Business Administration February 2006 - July 2007
The MedAmerica Insurance Companies September 2003 - January 2006
Miami Dolphins & Sun Life Stadium January 2003 - July 2003
Skills
Direct Sales, Disaster Recovery, Account Management, Mergers & Acquisitions, Sales, Vendor Management, Team Leadership, SaaS, Management, Business Intelligence, Insurance, Leadership, Customer Retention, CRM, Call Centers, Health Insurance, Customer Service
Education
SUNY Brockport 2000 — 2002
Bachelor of Science (B.S.), Physical Education / Sports Management
Cayuga County Community College 1998 — 2000
Associates in Arts, Humanities & Social Science
PwC June 2015 - August 2015
Asianet Consultants October 2014 - December 2014
Excellus BCBS June 2014 - August 2014
Excellus BCBS June 2013 - August 2013
Skills
PowerPoint, Microsoft Excel, Blogging, Public Speaking, Budgets, Microsoft Word, NextGen, Java, NetBeans, Microsoft Office, QlikView, Social Networking, Lotus Notes, Lawson General Ledger, Trend Analysis, Project Planning, Project Management, Leadership, Operating Budgets, Wind Tunnel Testing
Education
Syracuse University 2012 — 2016
Bachelor of Science (B.S.), Accounting, Information Management & Technology (Dual Degree), 3.8/4.0
City University of Hong Kong 2014 — 2014
Business/Commerce, General, 3.94/4.00
Excellus BCBS May 2015 - Present
Excellus BCBS November 2012 - Present
Excellus BCBS October 2011 - November 2012
Excellus BCBS April 2010 - October 2011
Excellus BCBS May 2007 - April 2010
Skills
Employee Benefits, Talent Acquisition, Health Insurance, Leadership Development, Personnel Management, Talent Management, Organizational..., Deferred Compensation, Interviews, Leadership, Coaching, Managed Care, Technical Recruiting, Healthcare, HIPAA, Resume Writing, Internet Recruiting, Customer Service, Management, Recruiting
Education
Columbia College 2008 — 2010
Bachelor of Arts, Human Resources/Business Management
Onondaga Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Excellus BCBS May 2014 - Present
Excellus BCBS November 2012 - April 2014
Excellus BCBS June 2010 - November 2012
U.S. Citizenship and Immigration Services (USCIS) February 2010 - August 2010
Sierra Systems August 2009 - February 2010
ezAuctioning April 2004 - December 2009
InnovaTech, Inc. August 2007 - July 2009
IBM August 2003 - November 2004
General Dynamics July 2000 - August 2003
Carrier Corporation January 1998 - August 1998
Skills
Requirements Analysis, Data Warehousing, Enterprise Architecture, Business Intelligence, Integration, Oracle, SQL, Requirements Gathering, Software Project..., Program Management, Business Analysis, IT Strategy, Agile Methodologies, Software Development, Data Modeling, Business Objects, Database Design, Web Applications, ETL, DB2, SDLC, Disaster Recovery, Databases, Data Integration, Business Process, Informatica, Unix, Microsoft SQL Server, Testing, Business Requirements, Cognos, Analysis, Project Management, Data Migration, Solution Architecture, Systems Analysis, Crystal Reports, Data Quality, Team Leadership, Business Process..., Strategy, IT Management, Management
Education
Clarkson University 1999 — 2000
Master of Business Administration (MBA), Engineering and management
Clarkson University 1995 — 1999
Bachelor of Science (BS), MBA
Williamsville
Williamsville
Excellus BCBS November 2009 - Present
Independent Health March 2009 - October 2009
Independent Health August 2007 - March 2009
Independent Health September 2006 - August 2007
Delta Sonic March 2004 - August 2006
AURORA Consulting Group August 2003 - March 2004
US Small Business Administration November 2001 - July 2003
Computer Task Group February 2000 - November 2001
US Small Business Administration May 1998 - February 2000
Skills
Healthcare Information..., Data Virtualization, Business Intelligence, Enterprise Architecture, Data Integration, Cognos, Information Technology, Information Management, Data Warehousing, Database Design, Database Administration, Software Development, Software Project..., ETL
Education
Canisius College 1995 — 1996
New York State Certification of Advanced Studies in Secondary Education
Canisius College 1991 — 1995
Bachelor of Arts (BA), History
Roswell Park Cancer Institute December 2014 - Present
Univera Healthcare June 2013 - December 2014
People Inc July 2012 - March 2013
Person Centered Services of Western New York July 2012 - March 2013
Univera Healthcare September 2007 - July 2012
Excellus BCBS September 2006 - September 2007
Univera Healthcare, an Excellus Company August 2003 - August 2006
Campagna & Gallson Certified Public September 2000 - March 2004
Skills
Analysis, Health Insurance, Healthcare, Contract Negotiation, Medicare, Managed Care, Budgets, Hospitals, Policy, Nonprofits, Training, Health Policy, Medicaid, HIPAA, Insurance, Provider Relations, PPO, Healthcare Management, Process Improvement
Education
Canisius College 2000 — 2003
B.S., Finance
MOMS Club of Roswell - East, GA July 2012 - June 2013
MOMS Club Roswell East July 2011 - June 2012
Excellus BCBS November 2006 - May 2009
ViaHealth January 2005 - March 2006
The Health Association November 2003 - December 2004
Manning & Napier Advisors April 1998 - November 2003
The Doyle Group August 1994 - April 1998
Skills
Financial Reporting, General Ledger, Accounting, Auditing, Account Reconciliation, Journal Entries, Fixed Assets, Tax Preparation, Financial Analysis, Internal Controls, Accounts Payable, Payroll, Balance, ISO 9000, Ultipro, Accpac, Cognos, FileMaker Pro, Lotus 123, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Medaille College 2003 — 2005
Master of Business Administration (MBA), Finance, General
Roberts Wesleyan College 1992 — 1994
Bachelor's degree, Businss
Central Christian College of Kansas 1990 — 1992
Associate of Arts and Sciences (AAS), Accounting
Excellus BCBS March 2010 - Present
AMF Bowling August 2008 - April 2010
AIDS Community Resourse May 2007 - January 2009
Skills
Community Outreach, Customer Service, Microsoft Excel, Events, Community Education, Key Account Management, Microsoft Office, Non-profits, Presentations, Quality Management, personality training
Education
Columbia College 2010 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
SUNY Oswego 2000 — 2004
Bachelor of Arts (B.A.), Psychology
Long Island Power Authority July 2012 - December 2013
Publishers Clearing House June 2010 - July 2012
Carleton Group January 2010 - May 2010
NuVision January 2010 - May 2010
Brindisi, Murad, Brindisi, Pearlman, julian & Pertz LLP January 2008 - May 2009
Carleton Group August 2008 - January 2009
Excellus BCBS May 2007 - August 2007
Brindisi's Restaurant and Bar June 2001 - May 2007
Animotion INC May 2006 - January 2007
Skills
Adobe Creative Suite, Web Design, Photography, Dreamweaver, Photoshop, Graphic Design, Flash, Logo Design, Mac, Illustration, New Media, Multimedia, Digital Photography, Event Photography, Animation, Social Media, Social Networking, Illustrator, Premiere, Art, Press Releases, Public Relations, InDesign, Facebook, Portrait Photography, HTML, Video Editing, WordPress, Art Direction, Post Production, GoLive, Flash Catalyst, CSS, Social Media..., Advertising, Video, Image Editing, Lightroom, Creative Direction, After Effects
Education
New York Institute of Technology-Old Westbury 2008 — 2010
MCA, Communications Arts
Cazenovia College 2004 — 2007
BFA, Computer Design
T.R. Proctor High 2000 — 2004
Excellus BCBS December 2013 - Present
Excellus BCBS November 2009 - November 2013
Excellus BCBS July 2007 - November 2009
Skills
SDLC, Project Management, Health Insurance, Management, Call Centers, Vendor Management, Coaching, Process Improvement, Business Analysis, Leadership, Project Portfolio..., Cross-functional Team..., Insurance, PMO, Business Process..., Strategic Planning
Education
Columbia College
Excellus BCBS June 2012 - Present
Excellus BCBS January 2011 - June 2012
Excellus BCBS March 2010 - January 2011
Excellus BCBS September 2007 - March 2010
Excellus BCBS June 1999 - September 2007
WellPoint June 1993 - June 1999
Mincom Business Systems Inc June 1985 - June 1993
IBM June 1982 - June 1985
Skills
Health Insurance, Finance, IT Strategy, IT Management, Management, Project Management, Managerial Finance, SDLC, Requirements Gathering, Requirements Analysis, PMO, PMP, Business Analysis, Business Requirements, Business Process..., Vendor Management, Visio, Business Process, Financial Reporting, Software Project..., Program Management, Project Portfolio..., Enterprise Architecture, Insurance, Mainframe, Software Development, Project Finance, Budgets, Financial Analysis, Business Planning, Process Improvement, Forecasting, Change Management, Integration, Leadership, Strategic Planning
Education
Colorado State University 2009 — 2013
MBA, Business
State University of New York College at Potsdam 1978 — 1982
BA, Computer Science
Excellus BCBS April 2007 - Present
Xerox Corporation January 2006 - April 2007
Whitenack Consulting February 2002 - December 2006
Global Data Solutions November 2001 - February 2002
Global Data Solutions January 2001 - November 2001
Insiderbuy.com January 1999 - December 2000
Nextera Interactive October 1998 - December 1999
Xerox April 1996 - October 1998
Skills
ETL, Data Modeling, Data Warehouse..., Data Integration, Data Warehousing, Informatica, SSIS, Data Marts, Business Objects, Cognos, Data Architecture, Erwin, Business Intelligence, Business Intelligence..., DB2, Database Design, PL/SQL, SQL, SAS, HIPAA, Microsoft SQL Server, SQL Tuning, Oracle, Data Analysis, Requirements Analysis, Business Analysis, Business Requirements, Requirements Gathering, Enterprise Architecture, Databases, Data Migration, Integration, Data Mining, OLAP, IT Strategy
Education
Roberts Wesleyan College 1997 — 1998
Bachelor of Science Degree in Organizational Management, Organizational Management, 3.8
Cameron University 1975 — 1976
A.A.S. Computer Science, Computer Science, 3.2
Rochester Institute of Technology
Computer Science
Excellus Blue Cross Blue Shield May 2014 - Present
Excellus BCBS January 2005 - May 2014
Carrier Corporation September 1985 - January 2005
Skills
Project Management, Data Warehousing, PMP, SDLC, PMO, MS Project, Process Improvement, Program Management, Data Warehouse..., Vendor Management, Project Planning, Release Management, Planview, Business Intelligence..., Business Intelligence..., Risk Management, Issue Management, Communication Skills, Metrics Reporting
Education
Columbia College 1992 — 1994
BA, Business Administration
Lenel Systems International August 2013 - September 2015
Excellus BCBS January 2011 - July 2013
Xerox Corporation August 2010 - January 2011
US Commerce Dept - Census Bureau January 2010 - October 2010
Eastman Kodak 2007 - 2009
Kodak 2004 - 2007
Eastman Kodak 2001 - 2002
Eastman Kodak 1995 - 2001
Skills
Cross-functional Team..., Six Sigma, Commercialization, Product Development, Process Improvement, Quality Assurance, Product Management, Continuous Improvement, Testing, Program Management, Lean Manufacturing, Manufacturing, Project Management, Team Leadership, PMP
Education
University of Rochester - Simon Business School 1978 — 1981
MBA, Finance and Marketing
Clarkson University 1970 — 1974
BSEE, Electrical Engineering
Brooklyn Technical High School 1967 — 1970
Regents, Electrical Technology
MITRE January 2009 - Present
Wuputah, LLC March 2008 - January 2009
Agora Games May 2006 - April 2008
Excellus BCBS February 2005 - May 2006
Skills
Ruby on Rails, JavaScript, HTML5, HTML, Healthcare IT, Java, HTML 5, Software Development
Education
SUNY Polytechnic Institute 2003 — 2006
BS, Computer Information Systems
Clarkson University 2002 — 2003
Computer Science
South Seneca 1999 — 2003
Excellus BCBS August 2014 - Present
Solü Technology Partners June 2010 - August 2014
Magna Powertrain 2006 - 2008
META Group (acquired by Gartner) 2003 - 2005
NaviSite (Time Warner Cable) 1998 - 2003
Questra Corporation (acquired by Axeda) 1993 - 1998
Lockheed Martin 1987 - 1993
General Electric 1984 - 1987
Skills
Cross-functional Team..., Program Management, Vendor Management, Integration, Professional Services, CRM, Strategy, Project Management, Start-ups, SDLC, Enterprise Software, Networking, Team Leadership, Telecommunications, Leadership, Business Development, Solution Selling, Product Development, Management, Outsourcing, Business Analysis, New Business Development, Security, Product Management, Training, Software Project..., Software Development, IT Strategy, Information Technology
Education
Carnegie Mellon University 2006 — 2006
Software Engineering Institute
Syracuse University 1984 — 1989
BS, Computer Engineering
State University of New York College of Agriculture and Technology at Morrisville 1982 — 1984
AAS, Electrical Engineering Technology
NBC Sports June 2015 - Present
Imprint Magazine May 2014 - May 2015
Ithaca College March 2014 - May 2015
Excellus BCBS June 2013 - August 2014
NBC Sports January 2014 - February 2014
Marie Claire August 2013 - December 2013
FUNCTIONmen.com January 2013 - June 2013
Her Campus Ithaca College October 2012 - May 2013
Head Over Heels Gymnastics September 2012 - May 2013
Imprint Magazine April 2012 - May 2013
Education
Ithaca College 2011 — 2015
Bachelor of Arts (BA), Journalism, 3.9/4.0
California State University-Fullerton 2014 — 2014
Narrative Journalism Workshop in Valencia, Spain., Journalism
Webster Thomas High School 2007 — 2011
Advanced Regents Diploma with Honors
Excellus BCBS 2002 - Present
Univera Healthcare July 1999 - Present
Skills
Insurance, Health Insurance, Managed Care, Business Analysis, Employee Benefits, HIPAA, Healthcare, Process Improvement, Health Policy, Leadership, Medicaid, Strategic Planning, Team Building, Project Management, Management, Cross-functional Team..., Customer Service, Training, Vendor Management
Education
Canisius College 2005 — 2008
Master of Business Administration (MBA), Marketing/Marketing Management, General
Utica College 1996 — 1998
Bachelor of Arts (BA), Mathematics
Genesee Community College 1994 — 1996
Associate's degree, General Studies
Excellus BCBS February 2014 - Present
Excellus BlueCross BlueShield September 2011 - January 2014
Excellus BlueCross BlueShield February 2009 - September 2011
Excellus BlueCross BlueShield April 2007 - January 2009
Excellus BlueCross BlueShield June 2003 - April 2007
Excellus BlueCross BlueShield May 2000 - June 2003
Lifetime Health Medical Group January 1995 - May 2000
Lifetime Health Medical Group October 1990 - December 1994
Eastman Kodak Company August 1973 - January 1978
Skills
Lotus Notes, Benefits Administration, Visio, Office Management, Administrative..., Insurance, Access, Employee Relations, Software Documentation, Training, Microsoft Excel, Healthcare, Process Improvement, Health Insurance, Leadership, Administrative...
Education
Bryant and Stratton College-Henrietta
AAS, Administrative Support, Medical, 4.0
Excellus BCBS March 2015 - Present
Excellus BCBS April 2014 - Present
Excellus BCBS February 2013 - April 2014
Excellus BCBS January 2011 - February 2013
Excellus BCBS January 2007 - January 2011
Excellus BCBS June 2003 - January 2007
Excellus BCBS April 2001 - June 2003
Skills
Planview Enterprise, ANSI X12, Lotus Notes, Lotus Domino..., Rational Quality Manager, Rational Requisite Pro, Process Improvement, Health Insurance, IBM Rational, Requirements Analysis, Cross-functional Team..., Visio, Business Requirements, Requirements Gathering, Business Analysis, HIPAA, PMO, Program Management, Analysis, Business Process..., Insurance, Business Process, Healthcare, Project Management, Software Documentation
Education
SUNY Empire State College 2005 — 2007
Bachelor of Arts (BA), English Language and Literature, General
Columbia College
Excellus BCBS November 1981 - Present
Skills
Adobe Creative Suite, InDesign, Adobe Acrobat, Web Design, Dreamweaver, Graphic Design, User Interface Design, Information Architecture, Mac, Illustrator, Photoshop, CSS, Advertising, Creative Direction, HTML, Flash, Microsoft Office, Illustration, Direct Mail, Health Insurance
Education
Bryant and Stratton College 2008 — 2010
Graphic Design
Synergy Legal Staffing September 2013 - Present
IMG June 2012 - July 2012
Asbury Automotive Group August 2011 - December 2011
Law Office of R. Douglas Lenhardt, LLC June 2010 - September 2010
Charlotte Knights December 2007 - July 2009
Excellus BCBS May 2006 - July 2006
Skills
Research, Contract Negotiation, Corporate Finance, Analysis, Market Research, Competitive Analysis, Negotiation, Corporate Law, Microsoft Excel, Nonprofits, Social Media, Corporate Governance, Coaching, Business Strategy, Advertising
Education
University of Georgia School of Law 2009 — 2013
JD, Transactional Law
University of Georgia - Terry College of Business 2010 — 2013
MBA, Finance
Clemson University 2003 — 2007
Bachelor of Science, Financial Management
PI Worldwide December 2012 - August 2015
Hospira March 2013 - August 2014
Tecan December 2009 - June 2012
Transonic Systems Inc. January 2009 - December 2009
Excellus BCBS January 2008 - December 2008
Ortho Clinical Diagnostics September 2005 - December 2007
Bausch & Lomb September 1999 - September 2005
Product Genesis September 1997 - September 1999
Moore Business Systems (PNG) Limited September 1992 - September 1997
General Dynamics September 1987 - September 1992
Skills
Executive Management, Strategic Leadership, Organizational..., Enterprise Risk..., Program Management, Operational Excellence, Entrepreneurial..., Commercialization, Start-up Ventures, Due Diligence, International Project..., Medical Content, Innovation Consulting, Contract Negotiation, Patents, Portfolio Management, Medicine, Sales & Business..., Sales, Entrepreneurship, Strategic Planning, Process Improvement, Product Development, Strategic Partnerships, Product Management, Manufacturing, Cross-functional Team..., Strategy, Management, Leadership, Project Management, Business Strategy, Training, Enterprise Software, Start-ups, Business Development, Project Planning, Analytics, Medical Devices, Continuous Improvement, Leadership Development, Competitive Analysis, Business Process..., Budgets, Business Planning, Mergers & Acquisitions, Product Launch, Product Marketing, P&L Management, CRM
Education
Harvard University Graduate School of Education
New Product Development
Saint Bonaventure University
MBA, Finance
Canisius College
Business Management / Entrepreneurship
Houghton College
BS, Organizational Management
GMI
BS, ME
Excellus BCBS August 2014 - Present
Excellus BCBS June 2002 - August 2014
St. Joseph's Hospital February 1999 - July 2002
Skills
Employee Benefits, Health Insurance, Medicare, Call Centers, HIPAA, Provider Relations, HMO, Insurance, Coaching, PPO, Claim, Managed Care, Strategic Planning, Leadership Development, Medicaid, Process Improvement, Healthcare, Quality Control, Strategic Leadership, DOT Regulations, Regulatory Compliance
Education
Columbia College 2014 — 2016
Bachelor's Degree, Business Administration, Management and Operations
Onondaga Community College 2012 — 2014
Bachelor's degree, Health Information/Medical Records Technology/Technician
Onondaga Community College 1994 — 1996
Associate's degree, Business Administration and Management, General
Oswego Hospital August 2013 - Present
Alliance Bank NA October 2011 - March 2013
Excellus BCBS August 2010 - September 2011
Penn Traffic June 2004 - May 2010
Penn Traffic September 2000 - May 2004
Penn Traffic March 1999 - August 2000
Penn Traffic May 1996 - February 1999
Skills
Servers, Windows Server, Disaster Recovery, Active Directory, VMware, VMware Infrastructure, Windows, Blackberry Enterprise..., System Administration, Operating Systems, Troubleshooting, Security, Software Documentation, Virtualization, Data Center, Technical Support, Hardware, Lotus Notes, Networking, Microsoft Exchange, Computer Hardware, Business Continuity, Network Administration, IT Management, VPN, Microsoft Technologies, Infrastructure, DNS
Education
Bryant & Stratton College 1994 — 1996
Associate, Microcomputer Systems Management
Excellus BCBS 2012 - 2012
Syracuse community health center July 2011 - October 2011
American Cybersystems June 2010 - May 2011
Sutherland Global Services June 2009 - June 2010
Syracuse Orthopedic Specialists February 2008 - December 2008
Deluxe Corporation March 2005 - January 2007
Skills
Customer Service, Data Entry, Multi Tasking, Switchboard, Appointment Scheduling, Solid computer skills, 55 wpm, Laser Scanning
Education
Bryant and Stratton College 2002 — 2005
Associate of Science (A.S.), Administrative Assistant and Secretarial Science, General
UNC Health Care February 2011 - Present
Blue Water Prism Underwater Photography January 2011 - Present
JP Healthcare Solutions LLC August 2009 - Present
HealthNow New York Inc September 2006 - August 2009
Excellus BCBS 2003 - 2006
Holy Cross Hospital and Health Ministries April 2001 - October 2002
Greater Rochester IPA/ViaHealth May 1998 - April 2001
Skills
Managed Care, Disease Management, Healthcare, Utilization Management, Medicare, Chronic Care Management, Healthcare Management, Healthcare Consulting, Quality Improvement, Hospitals, Physician Relations, Health Insurance, Internal Medicine, EMR, Informatics, Health Policy, Clinical Research, Medicaid, HIPAA, Physicians, Healthcare Information..., Medicine, Provider Relations, EHR, Pharmacy, Public Health, Leadership, Healthcare Industry
Education
Carnegie Mellon University 1998 — 2000
MMM, Business, Medical Mgmt
University of Florida College of Medicine 1978 — 1982
MD, Medicine
Union College 1972 — 1976
BS, Biology
Safe-Guard Products February 2014 - Present
Verizon Wireless September 2013 - Present
Excellus BCBS January 2012 - May 2012
ACS Inc. 2010 - 2011
Sutherland Global Services June 2009 - July 2010
National Grid January 2009 - May 2009
Syracuse Orthopedic Specialists February 2008 - December 2008
Skills
Typing 60 WPM, Call Center, Microsoft Office, Administrative..., Invoicing, Customer Service, Insurance, Customer Satisfaction, Telephone Skills, Data Entry, Outlook, Lotus Notes, Access, Time Management, Software Documentation, Microsoft Word, Process Scheduler, Microsoft Excel, Claim, Administration, PowerPoint, Medical Records, Teamwork
Education
Onondaga Community College 2011 — 2014
Anticipated Degree, Photography
Bryant and Stratton College 2003 — 2005
Associates, Administrative Assisting
inVentiv Health Commercial April 2015 - Present
VIVUS, Inc. March 2014 - March 2015
Amarin Corporation January 2013 - December 2013
Direct Medical Solutions Corp December 2011 - January 2013
AMAG Pharmaceuticals May 2011 - November 2011
Eisai January 2008 - April 2011
Schering-Plough Research Institute April 2003 - January 2008
Wyeth Pharmaceuticals April 1998 - December 2002
Excellus BCBS March 1993 - June 1995
Skills
Account Management, Determination to Succeed, Nephrology, Oncology, Managed Care, Pharmaceutical Sales, Endocrinology, Urology, Neurology, Cardiology, Gastroenterology, Rheumatology, OB/GYN, Medical Devices, Hospital Sales
Education
Us Oncolology University 2009 — 2009
Certificate, Oncology
State University of New York Institute of Technology at Utica/Rome 1998 — 2001
MS, Health Services Management
Clarkson University 1990 — 1992
BS, Business
Herkimer County Community College 1988 — 1990
AAS, Business
Excellus BCBS July 2014 - Present
Benefit Specialists of NY July 2009 - July 2014
Donahue Financial Management January 2009 - July 2014
MassMutual Financial Group 2008 - 2010
AXA Advisors November 2005 - February 2008
Skills
Group Benefits, Insurance, Health Insurance, Disability Insurance, Life Insurance, Dental Insurance, Vision Plans, Voluntary Benefits, Retirement Planning, Employee Benefits, Long Term Care Insurance, Long-term Care
Education
Canisius College 2001 — 2005
BS, Finance
Near East Foundation September 2014 - Present
Excellus BCBS October 2010 - January 2014
Excellus BCBS July 2006 - October 2010
TDK Engineering September 2005 - June 2006
Skills
Corporate Communications, Microsoft Office, Editing, Research, Training Delivery, Staff Development, Team Building, Training, Leadership Development, Project Management, Leadership, Strategic Planning, Public Speaking, Team Leadership, Coaching, Management
Education
Syracuse University 2014 — 2016
International Relations and Affairs, Junior
California State University-Long Beach 2005 — 2005
Railinc Corp. December 2014 - Present
Railinc Corp. September 2012 - November 2014
Railinc Corp. May 2010 - August 2012
Hill-Rom November 2009 - February 2010
Excellus BCBS November 2008 - November 2009
Questcon Technologies July 2007 - August 2008
Graphik Dimensions August 2006 - July 2007
Campus Partners March 2006 - July 2006
Wachovia, A Wells Fargo Company August 2005 - March 2006
Amarr Garage Doors March 2005 - August 2005
Skills
Software Quality..., Agile Methodologies, Test Planning, Testing, User Acceptance Testing, Quality Assurance, SDLC, SQL, Test Cases, Scrum, Regression Testing, Software Documentation, XML, JIRA, Process Improvement, Requirements Analysis, Oracle, Databases, Software Development, Web Applications, Quality Center, Management, QTP, Defect Tracking, Agile, Certified Scrum Master..., Manual Testing, Hiring Personnel, System Testing, Performance Testing, Software Project..., Reviews, Phone Screening, Agile Testing, Agile Project Management, Cross-functional Team..., Requirements Gathering, Business Rules
Education
Charter Oak State College 2013 — 2014
Bachelor's Degree, Information Systems Studies
University of North Carolina at Charlotte 1993 — 1995
School, Business
Massachusetts College of Art and Design 1985 — 1987
Liberal arts, graphic design, illustration
Central Connecticut State University 1983 — 1985
Liberal arts, graphic design, illustration
State of Maine August 2013 - Present
Maine State Credit Union August 2008 - August 2013
Wegmans Food Markets November 2011 - May 2012
University of Rochester July 2011 - August 2011
Iberdrola June 2011 - July 2011
Excellus BCBS June 2011 - June 2011
Rochester Institute of Technology September 2010 - May 2011
Gifford's Famous Ice Cream April 2007 - August 2010
Skills
Information Security
Education
Rochester Institute of Technology 2009 — 2013
Bachelor of Science (B.S.), Information Security & Forensics
Colby College 2008 — 2009
N/A, Honors Physics, Multivariable Calculus
Avon March 1998 - December 2012
Par of Life September 2011 - June 2012
Excellus BCBS January 1999 - December 2008
Mohawk Valley Network March 1985 - July 1999
Skills
Project Management, Customer Service, Customer Experience, Database Design, Microsoft Office, Process Redesign, End User Training, Microsoft Excel, MS Access, MS Word, Sofrtware conversion, Data Analysis, Data Entry, Data Cleaning, Geo Networks
Education
Capella University 2004 — 2007
Master’s Degree, Information Technology Project Management, 4.0
Mohawk Valley Community College-Utica Branch
Associate’s Degree, Business, 3.80
SUNY Polytechnic Institute
Bachelor’s Degree, Healthcare Administration, 3.53
Excellus BCBS May 2015 - Present
Excellus BCBS January 2014 - May 2015
Excellus BCBS May 2013 - January 2014
Excellus BCBS October 2010 - January 2014
Excellus BCBS January 2010 - October 2010
Excellus BCBS June 2007 - July 2010
Excellus BCBS October 2006 - June 2007
Excellus BCBS December 2004 - October 2006
Excellus BCBS September 2002 - December 2004
Excellus BCBS October 1999 - September 2002
Skills
Insurance, Relationship Management, Resource Management, SAP, Risk Management, Health Insurance, Customer Service, Vendor Management, Software Documentation, Strategic Planning, Call Centers, Business Analysis, Business Process..., Call Center, HIPAA, Process Improvement, Management, Project Management, Leadership, Team Building, Medicare
Education
Columbia College 2001 — 2007
BSBA, Management Information Systems, Finance
The MedAmerica Insurance Companies January 2013 - Present
Excellus BCBS January 1996 - January 2013
Zymed Medical Instrumentation July 2002 - December 2005
First Interstate Bank April 1986 - August 2000
HSBC February 1982 - April 1986
Skills
Team Leadership, Project Management, Financial Risk, Health Insurance, Insurance, Process Improvement, Business Process..., Business Analysis, Managed Care, Strategic Planning, Requirements Gathering, Visio, Business Requirements, Leadership, Risk Management, Team Building, Access, HIPAA, Employee Benefits, Software Documentation, Analysis, Management, Change Management, Financial Analysis, Vendor Management, Program Management, Business Intelligence, Healthcare, Banking, Data Analysis
Education
College of St. Joseph 1980 — 1981
Bachelor's degree, Business Administration and Management
North Carolina A&T State University 1976 — 1980
Lake George HS 1971 — 1976
Prostate Awareness Research Foundation October 2011 - Present
Adirondack Stills January 2011 - Present
Avon February 2009 - Present
excellus March 2007 - December 2008
Excellus January 1999 - December 2008
Excellus BCBS 1999 - 2008
EXCELLUS BLUECROSS BLUESHIELD 1999 - 2008
Network Data Services February 1998 - July 1998
Mohawk Valley Network February 1996 - February 1998
faxton 1985 - February 1998
Education
Capella University 2005 — 2007
Masters, IT Project Management
SUNY Polytechnic Institute 1998 — 2002
BA, Healthcare Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Strategiq Commerce February 2014 - August 2014
Strategiq Commerce February 2013 - February 2014
Excellus BCBS June 2011 - August 2012
Peace Corps January 2009 - October 2010
Skills
Regression, French, Crystal Ball, Solver, Public Speaking, SPSS, Financial Modeling, Data Analysis, Excel, Forecasting, Microsoft Excel, Corporate Finance, SAS, Analysis, Access, Leadership, Financial Analysis, Business Analysis
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2010 — 2012
MBA, Finance, Operations Management
Colorado State University 2005 — 2008
BA, Literature
St John's International School 1997 — 2004
Excellus BCBS February 2014 - Present
Excellus BCBS September 2012 - February 2014
Excellus BCBS April 2010 - September 2012
Excellus BCBS May 2008 - April 2010
Allstate June 2000 - May 2008
Skills
Strategic Planning, Project Management, HIPAA, Program Management, Microsoft Office, Process Improvement, Team Building, Healthcare, Medicare, Customer Service, Leadership, Troubleshooting, Microsoft Excel, System Administration, Microsoft Word, Management, Access, Insurance, Analysis, Software Documentation, Business Analysis
Education
Monroe Community College 2008 — 2010
Associate of Applied Science (A.A.S.), Paramedicine
America's Health Insurance Plans 2009 — 2009
Introduction to Healthcare Management
Bryant and Stratton College-Henrietta 1999 — 1999
Property & Casualty Pre-Licensing Course
Bryant and Stratton College-Henrietta 1999 — 1999
Life, Accident, and Health Pre-Licensing Course
Small Daycare Business July 2004 - August 2012
Associates March 2009 - May 2012
Excellus BCBS December 2003 - April 2009
Creative Computer Services, Inc. June 2001 - December 2003
Hillside Family of Agencies April 1995 - May 2001
Education
Capella University 2011 — 2014
Doctor of Philosophy (PhD), Accounting
Colorado Technical University 2010 — 2012
Master’s of Business Administration, Accounting and Business/Management, 3.11
Colorado Technical University 2008 — 2010
Bachelor’s of Science in Accounting, Accounting and Finance, 3.42
Excellus BCBS April 2014 - Present
Excellus BCBS September 2007 - March 2014
Excellus BCBS November 1999 - September 2007
St. John Fisher College December 1989 - November 1999
Skills
Requirements Analysis, SDLC, Business Analysis, SQL, Data Warehousing, Enterprise Architecture, ETL, Data Modeling, AIX, Database Design, Access, Disaster Recovery, PL/SQL, Software Documentation, Requirements Gathering, Oracle, Informatica, Unix Shell Scripting, Business Intelligence, Integration, Databases, SOA, DB2, Data Integration, Shell Scripting
Education
St. John Fisher College 1994 — 1996
Computer Science
Bryant & Stratton College 1987 — 1989
AOS, Computer Science
Nazareth College 1980 — 1982
liberal arts
LC Obourn High 1978 — 1982
Excellus BCBS June 2014 - Present
Excellus BCBS January 2012 - December 2012
Allendale Columbia School March 2011 - September 2011
American Power Conversion January 2010 - June 2010
Fidelity Investments October 1995 - December 2008
Goose River Hydro Inc. June 1986 - June 1992
Skills
PMO, SDLC
Education
Colby College 1988 — 1992
Bachelor of Arts (B.A.), Administrative Science
Excellus BCBS September 2010 - Present
Cavalry Country Club January 2005 - September 2010
Cazenovia College January 2010 - May 2010
Brae Loch September 2009 - January 2010
Make-A-Wish Foundation of CNY January 2009 - August 2009
Education
Cazenovia College 2006 — 2010
BPS, Business Management
TEOCO August 2011 - Present
Paychex July 2010 - July 2011
Excellus BCBS May 2006 - September 2010
Vibrant Solutions, Inc. January 2000 - April 2006
Connexn Technologies, Inc. April 1998 - January 2000
Computer Sciences Corporation, Stockholm, Sweden July 1994 - April 1998
AMS Management Systems, GmbH, Duesseldorf, Germany January 1992 - June 1994
Welch Allyn, Inc. January 1990 - August 1990
Skills
Program Management, Integration, Start-ups, Cross-functional Team..., PMO, Business Analysis, Business Development, Software Implementation, Enterprise Software, PMP, Process Improvement, Leadership, CRM, MS Project, Telecommunications, Requirements Analysis
Education
Clarkson University 1987 — 1991
BSci, Management Information Systems
Excellus BCBS September 2005 - Present
Dieg.us Web Services 1998 - Present
KeepTool GmbH 2002 - 2007
Empire BlueCross BlueShield 1989 - 1998
Skills
Web Services, CICS, Medicare, SDLC, SQL, Visio, EDI, COBOL, Technical Writing, PL/SQL, Technical Documentation, Programming, Oracle
Education
Colgate University
BA
New York University
Certificate in Business Programming
Paychex Insurance Agency July 2007 - June 2015
The Write Book and Gift Shop July 2004 - June 2007
MedAmerica Insurance Company July 2003 - July 2004
MedAmerica Insurance Company March 1998 - July 2003
Excellus BCBS January 1995 - March 1998
Excellus BCBS June 1992 - January 1995
Excellus BCBS February 1990 - June 1992
Excellus BCBS August 1986 - February 1990
Skills
Training, Employee Benefits, Management, Account Management, Insurance, Leadership, Health Insurance, Analysis, HRIS, Case Managment, Project Management, Workers Compensation, Cold Calling, Customer Service, Customer Retention, Case Management, Sales, Benefits Administration
Education
Rochester Institute of Technology 1990 — 1991
Certification, Health Systems Administration, 4.0
University at Albany, SUNY 1981 — 1981
N/A, Business Administration
Colgate University 1976 — 1980
Bachelor’s Degree, Russian Studies, 3.5
Excellus BCBS July 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2012 - June 2014
Sogeti May 2011 - April 2012
Ally Financial Inc. February 2008 - April 2011
Siemens March 2007 - February 2008
Smart Computer Services Inc March 2002 - March 2007
Analysts International Corporation (AIC) 1998 - 2002
O/E Systems 1995 - 1998
Skills
Infrastructure, IT Strategy, Enterprise Architecture, Business Analysis, Solution Architecture, SharePoint, Virtualization, SDLC, Cloud Computing, Vendor Management, ITIL, Business Intelligence, Agile Methodologies, .NET, Integration, PMP, IT Management, Project Portfolio...
Education
Central Michigan University
Guidepoint Global August 2013 - Present
Guidepoint Global October 2012 - August 2013
Consero Group LLC January 2012 - September 2012
Corporate Executive Board July 2011 - December 2011
Excellus BCBS June 2010 - August 2010
Skills
Research, Business Development, Market Research, Salesforce.com, Integrated Marketing, Competitive Analysis, Networking, Microsoft Excel, Leadership
Education
Colgate University
B.A., Political Science
Fairport High School
St. Peter's Health Partners June 2015 - Present
Banana Republic / Gap Inc. November 2014 - June 2015
BlueShield of NENY March 2014 - November 2014
Hoffman's Playland April 2008 - August 2014
Excellus BCBS September 2013 - December 2013
New York State Assembly May 2012 - August 2012
Skills
Customer Service, Multi Tasking, Conflict Resolution, Critical Thinking, Time Management, PowerPoint, Writing, Bilingual, Management, Organization, Microsoft Excel, Facebook, Microsoft Word, Social Media, Public Speaking, Event Planning, Leadership, Microsoft Office, Research
Education
Union Graduate College 2015 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Hudson Valley Community College 2014 — 2014
Excel 2010
State University of New York College at Geneseo 2010 — 2013
Bachelor's degree, Political Science and History, Senior
Charles University in Prague 2013 — 2013
Russian, Central European, East European and Eurasian Studies
Shaker High School 2006 — 2010
Advanced Regents Diploma
d-Wise Inc. July 2014 - Present
e3 Consulting February 2008 - Present
d-Wise Technologies, Inc. August 2013 - June 2014
Univera Healthcare March 2012 - August 2013
Excellus BCBS 2004 - 2013
Excellus BCBS 2004 - 2013
Univera Healthcare March 2007 - February 2012
Skills
Operational Efficiency, Staff Development, Insurance, Health Insurance, Employee Benefits, Medicare, Managed Care, Data Analysis, Analysis, Actuarial Science, Healthcare, Process Improvement, Access, Analytics, SAS, Management
Education
Syracuse University 1996 — 1998
M.S., Economics
Canisius College 1991 — 1995
Bachelor of Arts (BA), Economics and Literature
Independence Blue Cross June 2013 - December 2013
Executive Health Resources July 2012 - May 2013
Magellan Health Services April 2011 - February 2012
Independence Blue Cross October 2006 - November 2010
Excellus BCBS January 2005 - June 2005
Horizon Blue Cross Blue Shield of New Jersey August 1988 - October 2004
Skills
Managed Care, HIPAA, Medicare, Business Analysis, SDLC, Healthcare, Project Management, Process Improvement, Vendor Management, Program Management, Visio, Health Insurance, Strategic Planning, Microsoft Word, Microsoft Excel, Leadership
Education
Rutgers, The State University of New Jersey-Newark 1989 — 1991
MPA, Public Management
Central Connecticut State University 1979 — 1984
B.Sc, Marketing
Health Care Industry Advisers December 2012 - Present
Biopharma Partners January 2007 - December 2012
Excellus BCBS 1990 - 2007
Excellus BCBS 1990 - 2007
Excellus BCBS 1990 - 2007
Excellus BCBS 1990 - 2007
Excellus BCBS 1990 - 2007
Skills
Managed Care, Insurance, Medicaid, HIPAA, Health Policy, Healthcare, Employee Benefits, Process Improvement, Healthcare Information..., Strategic Planning, Executive Management, Team Building, Claim, Long-term Care, Healthcare Management, Management, Health Insurance, Program Management, Medicare, Hospitals, Healthcare Industry, Healthcare Consulting, Strategy, Provider Relations, Access, HMO, Disease Management
Education
City University of New York City College 1955 — 1968
Bachelor of Science (B.S.), Mathematics and Chemistry
City Unversity of New York , MBA Degree
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
The Regence Group June 2008 - Present
Excellus BCBS August 2007 - June 2008
Excellus BCBS April 2005 - August 2007
Excellus BCBS April 2004 - April 2005
Excellus BCBS October 2002 - April 2004
Excellus BCBS July 2001 - October 2002
Excellus BCBS May 1998 - July 2001
Skills
SQL
Education
Columbia College 1999 — 2004
BS, Business Administration and Computer Information Systems
Excellus BCBS June 2007 - Present
Kaleida Health December 2006 - June 2007
Greater Buffalo Savings Bank May 2006 - August 2006
White Directory Publishers May 2004 - August 2005
Education
State University of New York at Buffalo - School of Management 2005 — 2007
MBA, Finance and Marketing
Canisius College 2000 — 2004
BS, Management
Excellus BCBS November 1994 - Present
Excellus BCBS May 1994 - Present
Skills
Insurance, Strategic Planning, Customer Relations, Negotiation, Product Development, Health Insurance, Sales Management, Healthcare, Team Building, Account Management, Dental, Process Improvement, Team Leadership, Forecasting, Cross-functional Team..., Coaching, Business Process..., Operations Management, Mentoring, Strategy Development, Customer Satisfaction, Sales Support, Employee Benefits, Leadership, Dentistry, Strategy, Sales Operations, Health Savings Accounts
Education
Canisius College 1988 — 1992
B.S. Economics, Economics
JPMorgan Chase January 2013 - January 2014
Nationwide Insurance January 2012 - December 2012
JP Morgan Chase June 2010 - October 2011
Excellus BCBS September 2009 - May 2010
Debevoise & Plimpton January 2008 - February 2009
National City Bank August 2006 - August 2007
JPMorgan Chase January 2006 - August 2006
Skills
Business Analysis, Risk Management, Crystal Reports, Business Intelligence, Visio, Project Management, SDLC, Requirements Analysis, Vendor Management, Business Requirements, Requirements Gathering, Business Process..., SharePoint, Business Process..., Databases, Software Project..., SQL, Microsoft SQL Server, Software Documentation, MS Project, IT Strategy, Enterprise Architecture, User Acceptance Testing, Agile Methodologies, Program Management
Education
Colorado Technical University 2009 — 2012
Doctorate, Global Leadership
DeVry University 2003 — 2005
MBA, Grad Cert:, Business, Project Management
Kwame Nkrumah' University of Science and Technology, Kumasi 1995 — 1999
Bsc
Excellus BCBS
Education
The Sage Colleges-Sage Graduate School
Master of Business Administration (MBA)
Columbia College
BS Computer Scienece
Columbia College
BS Business Administration
Excellus BCBS November 2009 - Present
Excellus BlueCross BlueShield 2009 - Present
American Heart Association 2005 - 2011
Excellus BCBS July 2007 - November 2009
Revolutionary Trails council Boy Scouts of America 2007 - 2009
SUNY Institute of Technology 2003 - 2006
Faxton-St. Luke's Healthcare 1995 - 2001
Skills
Healthcare Management, Strategy, Hospitals, Health Policy, Medicine, Medicare, Health Insurance, Physicians, Internal Medicine, Insurance, Healthcare, Teaching, Process Improvement, Healthcare Consulting, Informatics, Long-term Care, Research, Healthcare Information..., EHR, Non-profits, Project Management, Medicaid, Nonprofits, Organizational..., Cross-functional Team..., EMR, Business Strategy, Leadership, Community Outreach, HIPAA
Education
Carnegie Mellon University 1998 — 2001
MMM, Masters in Medical Management
Creighton University School of Medicine 1984 — 1985
Fellowship, Allergy/Immunolgy
University of Pittsburgh School of Medicine 1978 — 1981
Internal Medicine
Georgetown University School of Medicine 1974 — 1978
MD, Medical School
Manhattan College 1970 — 1974
BChE, Chemical Engineering
Excellus BCBS August 2014 - Present
Excellus BC BS December 2010 - August 2014
Excellus BCBS August 2008 - December 2010
Excellus BCBS May 2007 - August 2008
Excellus BCBS October 2002 - May 2007
Excellus BCBS January 2000 - October 2002
Excellus BCBS February 1994 - January 2000
Skills
Process Improvement, Business Analysis, Health Insurance, SDLC, Team Building, Project Management, Team Leadership, HIPAA, Software Documentation, Vendor Management, Data Analysis, Business Process..., Customer Service, Requirements Analysis, Budgets, Training, Requirements Gathering, IT Strategy, Operations Management, Analysis, PMO, MS Project, Management, Visio, Coaching, Management Consulting, Call Centers, Enterprise Architecture, Insurance, Leadership Development, Performance Management, SAP, Strategy, System Administration, Organizational..., Technical Writing, Troubleshooting, Software Project...
Education
Syracuse University 2011 — 2014
MSW, Conflict Resolution; Child and Family Services, GPA 3.83
Columbia College 2007 — 2009
MBA, CIS, Accounting, Management Practices, GPA 3.92
Columbia College 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General, GPA 3.73
EOS USA August 2015 - Present
ESL Federal Credit Union June 2010 - January 2015
Excellus BCBS March 2009 - June 2010
United Auto Credit Corp February 2007 - January 2009
Paychex February 2005 - February 2007
Charter One Bank April 1996 - November 2004
Time Warner Inc. April 1995 - April 1996
Hickey Freeman March 1994 - April 1995
Skills
Credit, Loans, Accounts Receivable, Risk Management, Analysis, Management, Account Management, Process Improvement, Coaching, Negotiation, Training, Budgets, Microsoft Office, Strategic Planning, Contract Negotiation, Real Estate, Vendor Management, Executive Management, Project Management, Recruiting, Public Speaking, Financial Analysis, Accounting, Customer Service, Credit Risk, Operations Management, Customer Retention, Team Leadership, Relationship Management, Retail Banking, Time Management, Microsoft Word, Payments, Consumer Lending, Loan Origination, Financial Risk, Strategy, Financial Services, Customer Satisfaction, Collection Development, Collections, Loss Mitigation, Credit Cards, Performance Management, Cross-functional Team..., Outlook, Mentoring, Customer Relations, Team Management, REO
Education
Clemson University
BS, Administrative Management
Webster RL Thomas
regent
BCBS September 2002 - Present
Excellus BCBS 2002 - Present
Excellus BCBS 2002 - 2014
Excellus BCBS 2002 - 2014
Excellus BCBS 2002 - 2014
Prefered Care January 2000 - February 2002
Strong Memorial Hospital January 1986 - January 1994
Skills
Healthcare Information..., Healthcare Management, EMR, Healthcare, Medicine, Medicare, HIPAA, Managed Care, Nursing, Medicaid, Disease Management, Process Improvement, Hospitals
Education
Bryant & Stratton College - Henrietta 2014 — 2014
Certified Professional Coder
Purdue University 1995 — 1997
MS, Industrial Technology
D'Youville College 1978 — 1982
BSN, Registered Nursing/Registered Nurse
WFXV/WUTR/WPNY November 2014 - Present
Nexstar Broadcasting Group April 2007 - November 2014
Nexstar Broadcasting Group January 2007 - April 2007
BJ's Wholesale Club June 2002 - March 2007
Excellus BCBS June 2005 - December 2005
Skills
Advertising Sales, Account Management, Advertising, Broadcast, Media Planning, New Business Development, Campaign Development, Media Relations, Online Advertising, Broadcast Television, Marketing, Social Media, Strategy, Television, Training
Education
Cazenovia College 2005 — 2007
Bachelor of Professional Studies, Business Management
Mohawk Valley Community College 2003 — 2005
Associate in Applied Science, Business Management
Excellus BCBS Ethics Officer / Corporate Director, Ethical ComplianceThe Lifetime Healthcare CompaniesMay 2015 - Present
Excellus 2010 - Present
Education
Le Moyne College 2009 — 2013
MBA, Business
Colgate University 1988 — 1992
BA, PoliSci
Mobile-flex: A division of Oasys Information Systems, Inc August 2013 - Present
Oasys Information Systems, Inc October 2012 - Present
Entropic Consulting Services, Inc 2009 - October 2012
Excellus BCBS July 2008 - June 2009
Oneida Nation Enterprises, Turning Stone Resort and Casino 2005 - 2008
Oneida Nation Enterprises, Turning Stone Resort and Casino 2002 - 2005
Oneida Nation Enterprises, Turning Stone Resort and Casino 1999 - 2002
Skills
Project Management, Team Leadership, Product Development, Vendor Management, Mobile Devices, Process Improvement, SQL, Data Warehousing, Security, Visio, IT Management, Mobile Applications, Disaster Recovery, SharePoint, Windows, Access, Hardware, Strategy, Leadership, Management, CRM
Education
Orlando College 1994 — 1996
Masters, Business Administration
Cazenovia College 1990 — 1992
Bachelor's Degree, Applied Arts & Sciences
Univera Healthcare May 2014 - Present
Excellus BCBS August 2000 - May 2014
Skills
Medicare/Medicaid..., Accounting, Health Insurance, Financial Analysis, Accounts Payable, Account Reconciliation, Cash Flow, Accounts Receivable, Collections, Customer Service, Phone Etiquette, Research, Insurance, Sales, Billing Process, Bill Payment
Education
Bryant & Stratton College 2014 — 2014
State of NY Dept of Financial Services, Life, Accident and Health, Travel Accident and Brokerage License, 85
Bryant and Stratton College
Associate's degree, Accounting, 3.55
Excellus BCBS January 2004 - February 2015
Cadueus Consulting May 2002 - January 2004
Kaleida Health April 1998 - May 2002
Bufalo General Hospital January 1982 - April 1998
Skills
Quality Assurance, Medicaid, Health Insurance, Process Improvement, Healthcare Information..., Managed Care, Healthcare, HIPAA, Healthcare Management, Medicare, Hospitals, Healthcare Consulting, Utilization Management, Physicians, Disease Management
Education
Canisius College
BS Accounting
Excellus BCBS February 2009 - Present
Excellus BCBS April 2004 - February 2009
Excellus BCBS 2003 - 2004
Excellus BCBS May 2002 - 2003
Excellus BCBS May 2000 - 2002
Excellus BCBS 1999 - 2000
Excellus BCBS May 1996 - January 1999
Highland Hospital October 1990 - April 1996
Skills
Utilization Management, Healthcare, Medicare, Managed Care, Medicaid, Health Insurance, Provider Relations, Health Policy, Process Improvement, Clinical Research, Disease Management, Program Development, Healthcare Consulting, Healthcare Management, HIPAA, Healthcare Information..., Network Development, Insurance, Leadership, Healthcare Industry, Program Management, Strategic Planning, New Program Development, Medical Cost Containment
Education
Bryant and Stratton College 2012 — 2012
Medical Coding Certification CPC, Medical Insurance Coding Specialist/Coder
Monroe Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Roberts Wesleyan College
Bachelor of Applied Science (B.A.Sc.), Organizational Management
Excellus BCBS December 2006 - Present
Skills
Employee Benefits, Healthcare, Leadership, Risk Management, Benefits Administration, Health Insurance, Onboarding, Employee Relations, Talent Management, Training, Customer Service, Recruiting, Insurance, Change Management, Performance Management, Process Improvement, Human Resources, Deferred Compensation, Strategic Planning
Education
Columbia College (Hancock Air Force Bases, Syracuse, NY) 1993 — 1996
Bachelors Degree, Business
Self Employed August 2014 - Present
Veracity Credit Consultants May 2014 - August 2014
Excellus BCBS September 2013 - January 2014
Crouse Hospital May 2013 - June 2013
Contract for USPS through Kelly Law Registry January 2011 - March 2012
Skills
Impressive Customer..., Filing System..., Typography, Wordperfect, Microsoft Office, Newsletters, Adobe Acrobat, Event Planning, Sales, Administrative..., Legal Research, Training, Management
Education
Bryant and Stratton College 1999 — 2001
Associates Degree, Occupation/Paralegal Studies
Excellus BCBS October 2011 - Present
Excellus Blue Cross Blue Shield March 2011 - October 2011
Skills
Microsoft Excel, Actuarial Science, SAS, Data Analysis, Access, Statistics
Education
City University of New York-Hunter College 2008 — 2010
M.A., Applied Mathematics
Siena College 2002 — 2006
B.B.A., Accounting, Mathematics
Excellus BCBS ControllerJewish Family Service2006 - 2008
The Bonadio Group 2005 - 2006
Highland Hospital 1983 - 2005
Lincoln First Bank 1980 - 1983
Price Waterhouse 1977 - 1980
Skills
Internal Audit, Finance
Education
University of Rochester - Simon Business School 1975 — 1976
MBA, Accounting
Clark University 1971 — 1975
BA, Mathematics
Excellus BCBS May 2012 - Present
Education
Cochin University of Science and Technology
Highmark December 2013 - Present
Excellus BCBS March 2011 - December 2013
Colonial Paul Revere June 2010 - June 2011
Skills
Sales, Health Insurance, Insurance, Life Insurance, Accident Insurance, Retention Strategies, Creativity Skills, Collaboration Solutions, Employee Benefits, Disability Insurance, Brokers, Customer Service, Health Savings Accounts, Medicare
Education
Cazenovia College 1998 — 2002
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Columbia College
Currently attending for MBA
The Salvation Army June 1998 - Present
Excellus BCBS October 1994 - Present
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, PowerPoint, Problem Solving, Microsoft Excel
Education
Columbia College 2010 — 2014
Bachelor of Science (B.S.), Business Administration, Management and Operations
Onondaga Community College 1991 — 1993
Lavoro Group April 2015 - Present
Lawley Insurance 2013 - 2014
Lawley Insurance 2011 - 2013
Excellus BCBS 2007 - 2011
Paychex 2005 - 2007
Paychex 2004 - 2005
Mike Albert Fleet Solutions 1999 - 2003
Skills
Health Savings Accounts, Health Insurance, Insurance, Disability Insurance, Employee Benefits, Term Life Insurance, Account Management, Brokers, Group Medical, COBRA, Strategic Planning, Health Care Reform, Benefits Administration, Customer Service, Flexible Spending..., Claim, HMO, Professional Liability, Sales Management, Medicare, Life Insurance, Process Improvement, Open Enrollment, Long-term Care, Customer Retention, Selling, Sales, Management
Education
Cincinnati State Technical and Community College
Business Administration and Management, General
Taylor High School
Excellus BCBS April 2015 - Present
Excellus BCBS February 2007 - April 2015
Excellus BCBS October 2004 - February 2007
Excellus BCBS January 2003 - October 2004
Education
Columbia College
BSBA, Human Resources Management / Business Management
last November 2010 - Present
Excellus BCBS 1999 - 2010
Skills
Health Insurance, Insurance, Medicare, Underwriting, Data Analysis
Education
Columbia College
Bachelor of Science, cum laude, Business
Excellus BCBS October 2011 - Present
Education
Colorado Technical University-Online
Bachelor of Science (BS), Criminal Justice/Human Srvices
ESM