Excellus BCBS
Industry: Non-profit
DescriptionExcellus BlueCross BlueShield is a non-profit health insurance company headquartered in Rochester, New York. It is part of the Blue Cross Blue Shield Association. Excellus BCBS is upstate New York's largest nonprofit health plan. Headquarters: Rochester, New York, United States CEO: Christopher C. Booth (1 Jan 2013–) Founded: 1932 Subsidiaries: MedAmerica, Inc., Univera Healthcare, Excellus Ventures Inc, MedAmerica, Inc Parent organization: Lifetime Healthcare, Inc.
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Excellus BCBS Employees
Planned Parenthood of Greater Washington and North Idaho 2006 - Present
Yakima Surgical Associates 2005 - 2006
Excellus BC/BS 1999 - 2004
Skills
Organizational..., Healthcare, Acquisition Integration, Onboarding, Executive Management, Process Improvement, Benefits Administration, Workforce Planning, Mergers & Acquisitions, Strategic Planning, HRIS
Education
Cornell University 1992 — 1994
Bachelor of Science (BSc), Industrial & Labor Relations
Purdue University Calumet
Envera Systems February 2015 - Present
St. Ann's Community Skilled Nursing Facility January 2012 - February 2013
Excellus BCBS August 2011 - December 2012
National Government Services January 2001 - June 2008
Skills
Financial Accounting, Medicare, Health Insurance, Customer Service, E-Learning, Telephone Skills, People Skills, Account Reconciliation
Education
Columbia College (NY) 2003 — 2004
none, Computer Science
Syracuse University 2002 — 2003
none, Computer Science
AXA Wealth June 2015 - August 2015
Bloomberg LP July 2014 - May 2015
Excellus BCBS May 2014 - August 2014
Flourishing Consulting Limited April 2011 - April 2014
Morgan Stanley Huaxin Funds August 2013 - September 2013
HSBC June 2013 - August 2013
Skills
Leadership, Microsoft Excel, Client Development, Interpersonal Skill, Wealth Management, Data Analysis, Strategic Planning, Event Planning, Minitab, SAS programming, VBA, R, Strategy, Quantitative Analytics, Stata
Education
Columbia University in the City of New York 2015 — 2016
Master of Arts (M.A.), Statistics
University of Rochester 2011 — 2015
Bachelor of Arts (B.A.) and Certificate Program, Statistics Major & Actuarial Science Program Certificate
University of Rochester 2011 — 2014
Bachelor of Arts, Financial Economics
The University of Hong Kong 2012 — 2012
Global Business In Asia---New Horizon, Business, Management, Marketing, and Related Support Services
Florida Air Academy 2009 — 2011
High School Diploma, Air Force ROTC, Air Science and Operations, 3.88/4.0
Excellus BCBS October 2009 - Present
BarbaraKoladzinski.com March 2009 - January 2014
The Pampered Chef April 2005 - September 2009
Visual Impact Graphics April 2007 - October 2008
Olson Signs & Graphics April 2004 - April 2007
Extreme Streetwear May 2004 - June 2005
Walmart July 1996 - October 2004
Royal Design 2003 - 2004
Skills
Graphic Design, Graphics, Adobe Creative Suite, Dreamweaver, FusionPro, Illustrator, InDesign, Flash, Adobe Acrobat, WebCRD, Photoshop, Layout, Leadership
Education
Genesee Community College 2001 — 2003
A.A. In Applied Science, Digital Arts
Pembroke High School 1992 — 1996
High school diploma
Excellus BCBS August 1990 - Present
Skills
Financial Analysis, Analysis, Finance, Process Improvement, Strategy, Financial Modeling, Strategic Planning, Business Analysis, Budgets, Project Management, Management, Program Management, Cross-functional Team..., Leadership, Change Management, Sales, Customer Service, Account Management, Team Building
Education
Columbia College (NY)
Gates Chili
Onondaga Community College
Excellus BCBS December 2011 - Present
Blue Cross Blue Shield of Michigan January 2013 - June 2013
Wayne County Community College District August 2010 - January 2011
Blue Cross Shield of Louisiana February 2009 - September 2010
Blue Cross Blue Shield of Louisiana February 2009 - May 2010
Anthem, Inc./Wellpoint Health Network September 2008 - December 2008
Anthem, Inc September 2008 - December 2008
Wisconsin Physicians Services December 2005 - August 2008
Physicians Services December 1995 - September 2007
Health Care Service Corporation October 1994 - November 2005
Skills
UAT testing, Auditing..., Medicare, Auditing, PPO, Insurance, Claim, Health Insurance, Employee Benefits, Medicaid, Software Documentation, Access, Call Centers, Healthcare, HIPAA
Education
Wayne County Community College District 2010 — 2013
Pursuing Bachelor of Science, Nursing
Frank Cody High School 1978 — 1982
Diploma, General Business
Davenport University
Health Care Case Management
Wayne State University
General Business
Trust Company of the South August 2014 - Present
Lambda Chi Alpha - Delta Pi Chapter November 2013 - November 2014
Urban Compass January 2014 - August 2014
Coffee Point Seafoods of Washington June 2014 - July 2014
Elon University April 2012 - May 2014
Lambda Chi Alpha - Delta Pi Chapter October 2012 - November 2013
Excellus BCBS June 2013 - August 2013
Oak Hill Country Club May 2010 - August 2013
ITPC-Corp. June 2012 - January 2013
Christiano Film Group August 2007 - August 2007
Skills
Leadership, Finance, Time Management, Problem Solving, Entrepreneurship, Data Analysis, Customer Service, Microsoft Excel, Access, Microsoft Office, Management, Administrative..., Public Speaking, Social Networking, Event Planning, Research, Marketing, Creative Thinking
Education
Elon University 2011 — 2015
BSBA, Finance, General, Junior
Onondaga County Department of Finance May 2013 - Present
Westfield Aviation, Inc. August 2009 - April 2012
Advanced Construction Techniques Ltd July 2008 - November 2008
Anthony J. Costello & Son Development / USAirports May 2005 - June 2008
Landmark Aviation April 2003 - October 2004
Syracuse ExecAir April 2001 - April 2003
Flight School, Part 135 Charter operators October 1999 - March 2001
Excellus BCBS February 1998 - October 1999
Management Software, Inc. May 1994 - February 1998
Thoma Development Consultants May 1990 - May 1994
Skills
Commercial Aviation, Piloting, Aviation, Flights, Aircraft, Leadership, ATP, CFI, Software Documentation, Volunteer Management, Volunteering, Newsletter Production, Competitive Intelligence, Public Administration, Public Sector Financial..., Process Flow..., Management
Education
Vested Business Brokers Training 2011 — 2011
Business Valuation, Listing and Selling
Syracuse University - Maxwell School of Citizenship and Public Affairs 1981 — 1983
Master of Arts (M.A.), Geography and Urban Studies
SUNY Cortland 1978 — 1980
Bachelor of Arts (B.A.), Geography and Urban Studies
Gordon College 1977 — 1978
Homer Central Schools 1974 — 1977
Regents Diploma, College Prep
Fidelis Care May 2011 - Present
Fidelis Care October 2009 - April 2011
Fidelis Care October 2006 - October 2009
Excellus BCBS 2001 - 2006
Skills
Process Engineering, Six Sigma, Document Scanning, Requirements Gathering, Business Analysis, Visio, Process Improvement, Team Leadership, Problem Solving, Product Management, Business Process..., Business Process, Business Process Design, Requirements Analysis, Business Requirements, Microsoft Office, Systems Analysis, Healthcare Information..., HIPAA, Business Intelligence, Information Technology, Software Documentation, Lean Manufacturing, IT Strategy, Full SDLC, User Acceptance Testing, System Integration..., Bug Tracking, Business Process..., SharePoint, Analysis, SDLC
Education
State University of New York College at Buffalo 1998 — 2001
Industrial Engineering, Manufacturing, Process Engineering, Statistical Quality Control, Six Sigma, Lean Manufacturing, TQM
Erie Community College 1997 — 1998
Business Administration, TQM, Marketing, Quantitative Business Methods
Excellus BCBS April 2008 - Present
GYPSUM EXPRESS, LTD June 2005 - February 2008
Xerox Global Services July 2003 - December 2004
GE Plastics 1999 - 2002
Skills
Visio, Antivirus, Network Administration, Data Center
Education
Inernational Correspondence Schools 1993 — 1997
3 Semesters, Electrical, Electronic and Communications Engineering Technology/Technician, 3.7
Community College of the Air Force 1981 — 1983
Certification, Avionics F-15 and F-16, E3
Excellus BCBS September 2013 - Present
Excellus April 2000 - September 2013
Excellus BCBS March 1985 - April 2000
Kmart Corporation 1979 - March 1985
Skills
Systems Analysis, PL/SQL, Oracle, Microsoft Excel, Access, Requirements Analysis, JCL, COBOL, Easytrieve, Visual Basic, XML, FrontPage, Cognos, HTML, Unix Shell Scripting, Visio
Education
Monroe Community College 1999 — 2008
Computer Info Systems AAS CI01, CI01 Computer Info Systems AAS, Business Admin / Economics, 3.58
Continental School of Beauty Culture-Rochester 1980 — 1981
Liscensed Cosmetologist, Cosmetology, Barber/Styling, and Nail Instructor
Excellus BCBS September 2015 - Present
Excellus BCBS May 2014 - August 2014
Ithaca College President's Office October 2013 - May 2014
FreshDirect June 2013 - August 2013
Altobelli Family Farms June 2004 - September 2012
Altobelli Family Farms June 2010 - August 2012
Skills
Mathematics, Economics, Windows, Econometrics, Statistics, Financial Advisory, SAP GUI, Microsoft Excel, Corporate Finance, Microsoft Office, Teaching, Outlook, Analysis, Social Media, Leadership, Teamwork, Data Analysis, Event Planning, Time Management, Social Networking
Education
Ithaca College 2011 — 2015
BA in Math/Economics, Finance Minor
Excellus BCBS February 2006 - Present
Excellus CNY Medical Services April 2009 - September 2009
POMCO April 2001 - February 2006
Crouse Hospital January 1993 - January 2001
Crouse Irving Memorial Hospital January 1991 - January 1993
Skills
Utilization Management, Utilization Review, Claims Resolution, Claims Investigations, Policy Analysis
Education
Crouse Hospital School of Nursing
Crouse Irving Memorial Hospital School of Nursing
Diploma, Registered Nursing
Andro Computational Solutions, LLC June 2014 - Present
Exelis October 2008 - June 2014
Excellus BCBS May 2005 - October 2008
East Stroudsburg University September 2004 - June 2005
Dynamic Elements January 1999 - May 2005
BGM Fastener Co., Inc. February 1998 - May 2005
Cheyenne Software January 1997 - October 1997
Skills
J2EE, Java, Software Engineering, Tomcat, Linux, Eclipse, Java Enterprise Edition, Agile Methodologies, JavaScript, Hibernate, Ant, Apache, SQL, WebSphere Portal, Web Design, Artificial Intelligence, MySQL, Websphere, Swing, C++, Visual C++, JBoss Portal, WebSphere Application..., Subversion, PHP, Databases, Microsoft SQL Server, Distributed Systems, Programming, OSGi, Maven, Git, Mentoring, Software Project..., Software Development
Education
East Stroudsburg University of Pennsylvania 2000 — 2004
BS, Computer Science
State University of New York College at Plattsburgh 1994 — 1996
Computer Science and Environmental Science
Excellus BCBS September 2014 - Present
Windstream Communications June 2013 - September 2014
Rockwell Automation January 2009 - June 2013
Deloitte April 2004 - November 2008
Deloitte June 2003 - August 2003
Skills
SOX, Compliance, Internal Audit, Enterprise Risk..., Audit, Internal Controls, Change Management, SAP, SSAE 16, IT Audit, CISA, Sarbanes-Oxley, SAS70, Consulting, Sarbanes-Oxley Act, Auditing, Information Technology, Business Process, Risk Management, Analysis, Financial Risk, Testing, COBIT, SOX 404, Governance, Risk Assessment, Segregation of Duties, Management, Project Management, Quality Assurance, Business Process..., Information Security..., Process Improvement
Education
Drake University 1999 — 2003
Bachelor, Business Administration; Business Management, Information Services
Lester B. Pearson 1989 — 1994
Visa August 2015 - Present
Frito Lay North America, Inc. June 2014 - August 2014
Strong National Museum of Play October 2010 - May 2014
Excellus BCBS June 2010 - August 2010
Skills
Customer Service, Leadership, Microsoft Office, Event Planning, Time Management, Social Media, Facebook, Community Outreach, PowerPoint, Public Relations, Leadership Development, Marketing
Education
Hampton University 2011 — 2014
Bachelor's Degree, Business Administration, Cum Laude
Baptist Health April 2012 - Present
Cloud 10 Corp May 2008 - July 2011
Baptist Health December 2006 - January 2008
St. Elizabeth's Medical Center April 2005 - September 2006
MetLife June 2004 - April 2005
Excellus BCBS January 1998 - January 2002
UnitedHealth Group January 1991 - January 1997
Skills
Customer Relations, Excel, Word, Data Analysis, Healthcare, Insurance, Administration, Compliance, Customer Service, Microsoft Office, Research, Scheduling, PowerPoint, Access, Teamwork, Hospitals, Outlook, Data Entry, System Administration, Process Improvement, Training, Software Documentation, Microsoft Word, Microsoft Excel, Process Scheduler, Troubleshooting, EHR, Healthcare Information..., EMR, HIPAA
Education
University of West Florida 2011 — 2012
Bachelor of Science, Health Science/ Public Health
Florida Community College at Jacksonville 2010 — 2011
AA, Health Science
University of Rochester Medical Center 1989 - Present
WXXI Public Broadcasting Council 2002 - Present
WHEC-TV 10 NBC 2012 - Present
Excellus BCBS 2008 - Present
Greater Rochester Health Foundation 2007 - Present
Monroe County Medical Society 1998 - Present
Rochester Community Individual Practice Association 1995 - 1996
Skills
Healthcare, Research, Medicine, Clinical Research, Hospitals, Healthcare Information..., Social Media, Strategy, Analysis, Team Building, HIPAA, Marketing Strategy, Microsoft Office, Team Leadership, Microsoft Word, PowerPoint, Customer Service, Change Management, Management, Microsoft Excel, Budgets
Education
Stony Brook University 1985 — 1989
MD, Medicine
Hofstra University 1981 — 1985
Bachelor of Science (BS), Biochemistry
North Babylon HS 1978 — 1981
high school diploma
UnitedHealth Group 2014 - Present
Universal American 2009 - 2014
Excellus BCBS 2002 - 2009
MVP Health Care 1997 - 2002
CDPHP 1990 - 1997
Education
Union College 1992 — 1995
Master of Business Administration (MBA), Health/Health Care Administration/Management
Drew University 1983 — 1987
Bachelor of Arts (BA), Mathematics and Computer Science
AmeriHealth Caritas April 2015 - Present
Catalyst Solutions September 2014 - 2014
Intelli-Source Solutions 2013 - 2014
DST Systems 2012 - 2013
Excellus BCBS 2011 - 2012
HighPoint Solutions 2010 - 2011
Skills
Medicaid, HIPAA, Customer Service, Insurance, Claim, Health Insurance, Microsoft Office, Managed Care, Microsoft Excel, Testing, CMS, Validation, Configurations, Benefits Analysis, Pricing, Membership, Open Enrollment, Billing Process, Access, Medicare, Medical Terminology, Amisys, Medicare Part D, Compliance, Business Objects, SharePoint, Lotus Notes, Microsoft Word, Software Testing Life..., SQL, Authorization, Contractual Agreements, Legacy System Conversion, ICD-9, CPT, HCPCS, 10 Key, Keywords
Education
Florida Community College at Jacksonville 1994 — 1996
Criminal Justice and Corrections
William Marion Raines High School
Kaiser Permanente June 2013 - Present
WellPoint February 2010 - January 2013
Excellus BlueCross BlueShield 2002 - 2010
Excellus BCBS July 2002 - August 2009
March of Dimes 2005 - 2007
Aetna, INC. 1992 - 2002
U S Healthcare July 1992 - July 1997
Skills
Health Insurance, Employee Benefits, Managed Care, Insurance, Medicare, Provider Relations, Health Policy, Medicaid, Health Savings Accounts, Health Care Reform, PPO, Healthcare, Marketing, Product Management, Profit Maximization, Benefits Administration, Brokers, COBRA, Claim, Disability Insurance, Healthcare Information..., Insurance Brokerage, Leadership, Group Medical, HMO, Life Insurance, Healthcare Industry, Term Life Insurance, Underwriting
Education
Cornell University 2005 — 2007
MBA
The University of Connecticut School of Business 1988 — 1992
BS, Health System Management
American Medical Association October 2009 - Present
Excellus BCBS January 1999 - Present
Skills
Managed Care, Health Insurance, Healthcare Management, Medicare, Healthcare, Medicaid, Health Policy, Healthcare Information..., Hospitals, Healthcare Consulting, Medicine, Disease Management, Insurance, Utilization Management, Provider Relations, Healthcare Industry, HIPAA, Physicians
Education
Georgetown University School of Medicine 1974 — 1978
MD, Medicine
Cornell University 1970 — 1974
BS, Chemical Engineering
Molina Healthcare April 2014 - Present
Amerigroup Corporation November 2011 - April 2014
Excellus BCBS April 2008 - November 2011
Great-West Healthcare December 2002 - March 2008
Aetna 1998 - 2002
Tenet Healthcare 1995 - 1998
Skills
Network Development, Provider Relations, Health Insurance, Managed Care, Medicare, Medicaid, Network Administration, Healthcare, HMO, Healthcare Industry, HIPAA, Health Policy, Healthcare Consulting, Credentialing, Healthcare Information..., Healthcare Management, PPO
Education
Dowling College
BBA Accounting
Sherwin-Williams Paints January 2015 - Present
SUNY Oswego Campus Life August 2012 - December 2014
Excellus BCBS June 2014 - August 2014
SUNY Oswego Transfer Services August 2012 - May 2014
jcpenney October 2011 - February 2012
Education
SUNY Oswego 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Senior
D'Youville College 2010 — 2011
Oswego High School 2006 — 2010
Advanced Regents Diploma
Signal Administration, Charles Taylor plc June 2015 - Present
Dolan School of Business October 2013 - Present
Excellus BCBS May 2014 - August 2014
Say Yes to Education June 2013 - August 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Lotus Notes, Teamwork, Leadership, Time Management, Social Media, Marketing, Information Technology
Education
Fairfield University 2012 — 2016
Jamesville Dewitt High School 2008 — 2012
Google July 2014 - Present
Harvard Office of International Education September 2013 - April 2014
Harvard Foundation September 2010 - April 2014
Google June 2013 - August 2013
Google June 2012 - August 2012
Excellus BCBS May 2011 - August 2011
Skills
Leadership, Qualitative Research, French, Analysis, Higher Education, Race Relations, Project Management, Human Resources, Interviews, Event Planning, Business Strategy, Consulting
Education
Harvard College 2010 — 2014
Bachelor of Arts (B.A.), Social Anthropology
Columbia-Penn Program in Paris at Reid Hall 2012 — 2013
Rochester General Health System February 2014 - Present
Fairport Savings Bank March 2013 - November 2013
Fairport Savings Bank August 2012 - March 2013
Excellus BCBS September 2009 - July 2012
Excellus BCBS March 2008 - September 2009
University of Rochester September 2006 - March 2008
PricewaterhouseCoopers 2004 - 2006
Skills
GAAP, Auditing, Accounting, Financial Analysis, Internal Controls, CPA, Internal Audit, General Ledger, Insurance, SAS70, Employee Benefits, US GAAP, Account Reconciliation, Accounts Receivable, Cognos, Risk Management, Business Process..., Microsoft Excel, Financial Risk, GAAS, Financial Accounting, Sarbanes-Oxley, Enterprise Risk..., Sarbanes-Oxley Act
Education
D'Amore-McKim School of Business at Northeastern University 2003 — 2004
MS/MBA, Accounting
Excellus BCBS March 2013 - Present
Excellus BCBS April 2008 - March 2013
Riverfront Medical Services October 2001 - April 2008
Paychex September 2000 - March 2001
Wegmans Food Markets December 1996 - September 2000
Aetna February 1993 - December 1996
Allstate August 1992 - February 1993
CDI Professional Services July 1991 - August 1992
Skills
Vendor Management, Claim, Workers Compensation, Cross-functional Team..., Software Documentation, Process Improvement, Team Building, Business Analysis, Insurance, Strategic Planning
Education
Buffalo State College
Master's degree, Adult Education and Human Resource Development
Excelsior College
Bachelor's degree, Business Admin/Human Resource Management
Lifetime Benefit Solutions, Inc. November 2013 - Present
EBS-RMSCO, Inc. June 2011 - Present
Benefit Specialists of NY May 2006 - May 2011
CenterState Corporation for Economic Opportunity 2006 - May 2011
Excellus BCBS 2002 - 2006
Univera Healthcare 1997 - 2002
Skills
Disability Insurance, Health Insurance, Social Media, Financial Services, Employee Benefits, Sales, Sales Operations, Customer Service, Insurance, Strategic Planning, Process Improvement, Leadership, Public Speaking, Product Development, Medicare, Managed Care, Dentistry, Account Management, Leadership Development, Benefits Administration, Life Insurance, Marketing Strategy, Marketing, Property & Casualty..., New Business Development, Team Building, Brokers, Small Business
Education
Columbia College (NY)
BS, Business
Burke Group LLC January 2010 - Present
Excellus BCBS December 2003 - December 2009
Mercer July 1997 - December 2003
Education
Dartmouth College 1993 — 1995
Master of Arts (M.A.), Mathematics
Hobart and William Smith Colleges 1987 — 1991
Bachelor of Arts (B.A.), Mathematics and Philosophy (dual major)
Excellus BCBS June 2010 - Present
Excellus BCBS September 2007 - June 2010
AutoOne Insurance June 2002 - May 2007
Skills
Claim, Insurance, Health Insurance, Microsoft Excel, Liability, Underwriting, Reinsurance, Commercial Insurance
Education
Farmingdale State College 2000 — 2005
Excellus BCBS December 2013 - Present
CLEAR CHANNEL RADIO September 2012 - September 2013
MONARCH TELECOM, INC October 2012 - June 2013
LAKE BEVERAGE CORPORATION January 2012 - September 2012
BRAD’S COOKIE NOOK January 2007 - September 2012
Skills
Social Media, Promotions, Customer Service, Microsoft Office, Public Relations, Social Media Marketing, Media Production, Press Releases, Sales, Time Management, Blogging
Education
SUNY Brockport 2010 — 2013
Bachelor's degree, Broadcast Journalism, Public Relations
THE COLLEGE AT BROCKPORT 2010 — 2013
B.A, Public Relations
Edinboro University of Pennsylvania 2009 — 2009
Excellus BCBS December 2005 - Present
Education
Green Mountain College 1989 — 1993
Bachelor of Science (BS), Business/Managerial Economics
Excellus BCBS October 2001 - Present
Rochester Gas and Electric September 1999 - October 2001
Harris RF Communications November 1997 - October 1999
First Federal Saving and Loan October 1987 - October 1997
Rochester Community Savings Bank June 1985 - September 1987
Skills
Process Improvement, Disaster Recovery, Process Engineering, HTML, Unix, Project Management, Visio, System Administration, Integration, Software Documentation, SQL, Troubleshooting, Testing, Leadership, Windows, SDLC, Linux, Mainframe
Education
Rochester Institute of Technology 1983 — 1999
masters, computer science
Finger Lakes Community College 1980 — 1982
aas, dataprocessing
McGill University 1969 — 1972
BSc, Biochemistry, Genetics
University of Toronto Schools 1962 — 1969
gr.13
Roberts Wesleyan College May 2012 - Present
DaVita Kidney Care December 2012 - June 2015
UnitedHealth Group September 2012 - March 2013
Stahlka Agency Inc. June 2010 - July 2012
Excellus BCBS August 2007 - May 2010
Nephrology Associates of Western New York June 2004 - August 2007
Skills
Relationship Building, Medicare, Community Outreach, Health Insurance, Higher Education, Employee Benefits, Public Speaking, Marketing, Management, Hospitals, Strategy, Program Development, Insurance, Nonprofits, Healthcare Management, Healthcare, Leadership, Training
Education
Daemen College
Bachelor of Science (BS), Biology & Chemistry
Roberts Wesleyan College
Master of Science (MS), Health/Health Care Administration/Management
POMCO GROUP January 2014 - Present
POMCO Group March 2002 - December 2013
North Medical Family Physicians January 2001 - December 2004
Excellus BCBS September 2001 - March 2002
Internists Associates of CNY June 1994 - October 1994
Crouse Hospital January 1990 - June 1994
Skills
Healthcare, Utilization Management, Goal Oriented, Teamwork, Customer Oriented, Mentoring, Singing, Organization, Positivity, Certification in Case...
Education
Kaplan College Fl. 1997 — 2000
Diploma, Legal nurse Consultant
Crouse Hospital School of Nursing 1986 — 1989
Diploma, Registered Nursing/Registered Nurse
POMCO Group July 2005 - Present
KBM Management, Inc. June 1998 - July 2005
Excellus BCBS January 1987 - June 1998
Skills
Business Analysis, Visio, Vendor Management, Process Improvement, Claims Management, Claims Handling, Claim Investigation, Fraud Detection, Microsoft Office, Requirements Analysis, Microsoft SQL Server, Analysis, Training, Quality Assurance, Software Documentation
Education
Columbia College (SC)
University of South Carolina-Columbia
Cintas July 2014 - Present
Excellus BCBS June 2013 - August 2013
LiveHealthier January 2013 - June 2013
Rochester Midland Corporation December 2012 - January 2013
Education
Cornell University 2010 — 2014
Policy Analysis and Management, Global Health, Business
Unity Health System June 2011 - January 2013
Excellus BCBS September 2011 - January 2012
Carestream Health May 2007 - December 2009
Eastman Kodak 2004 - 2007
Eastman Kodak 2001 - 2004
Eastman Kodak 1997 - 2001
Eastman Kodak 1988 - 1997
Skills
Unix Shell Scripting, SQL, Backup and Recovery, Troubleshooting, Customer Service, Training, Technical Support, Software Documentation
Education
Rochester Institues of Technology 1998 — 2003
MIS Certificate, Management Information Systems and Services
Genesee Community College
Health Care Studies
Monroe Community College
AS Business Administration
Excellus BCBS October 2010 - Present
Geneva Business Improvement January 2010 - May 2010
Giovanni’s Ristorante Bravo July 2009 - August 2009
Grossmans Garden & Home May 2004 - August 2009
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Access, Microsoft Word, Community Outreach, Volunteer Management, Advertising, Sales, Insurance, Facets, Data Analysis, StepWise, Analysis, Health Insurance, Underwriting
Education
Hobart and William Smith Colleges 2006 — 2010
BA, Economics and Environmental Studies
University of East Anglia 2009 — 2009
Economics
Catholic Health System July 2009 - Present
Anthem-Wellpoint January 2005 - December 2009
Definity Health April 2004 - January 2005
Excellus BCBS 2002 - 2004
Univera Healthcare 1995 - 2002
Skills
Management, Clinical Analytics, Managed Care, Healthcare, Healthcare Management, Medicare, Cost Accounting, Medicaid, Healthcare Information..., Clinical Research, Nursing, Healthcare Consulting, Disease Management, Health Insurance, HIPAA
Education
D'Youville College 1994 — 1998
MHA, Healthcare Administration
University at Buffalo 1980 — 1982
BSN, Nursing
Cathedral Corporation 1996 - Present
Excellus BCBS 2012 - 2013
Education
Harvard Business School 1985 — 1987
MBA
SuccessBuilders LLC 2002 - Present
Rochester Rotary 2003 - 2010
Excellus BCBS 1997 - 2002
Excellus BCBS 1997 - 2002
University of Rochester 1994 - 1997
WordSmart 1992 - 1994
Skills
Healthcare, Leadership Development, Coaching, Executive Coaching, Succession Planning, Organizational Change, Organizational..., Performance Management, Team Building, Change Management, Strategic Planning, Design Strategy, Executive Development, Management, Talent Management, Business Strategy, Leadership, Business Development, Strategy, Human Resources, Process Improvement, Employee Training, Entrepreneurship, Employee Benefits, Nonprofits, Training, Program Management, Public Speaking, Project Planning, 360 Feedback, Sales, Management Consulting, Employee Relations, Workshop Facilitation, Performance Improvement, Organizational..., Personal Development, Career Development, Staff Development, Policy, Employee Engagement, Conflict Resolution
Education
State University of New York College at Brockport 1990 — 1995
MPA, Public Admin. Organization Behavior and Dynamics
D'Youville College 1974 — 1977
BSN, Nursing
Excellus BCBS June 2015 - August 2015
Private Tutor April 2013 - June 2015
GNC November 2014 - April 2015
Champion Hills Country Club May 2014 - August 2014
Yummies Frozen Yogurt April 2013 - August 2014
Victor Central Schools January 2013 - June 2013
Hollister Co. 2012 - 2013
Mickey Finn's Restaurant 2011 - 2013
Skills
Microsoft Office, Digital Photography, Illustrator, InDesign, Photoshop, SPSS, Teamwork, Customer Service, Leadership, Sales, Time Management, Marketing, Event Planning, Public Speaking, Communication
Education
Ithaca College 2013 — 2017
Bachelor’s Degree, Integrated Marketing Communications
Victor Senior High School 2009 — 2013
T-Mobile November 2012 - Present
Pear Enterprises Inc. December 2011 - October 2013
HND Technologies May 2011 - December 2011
Gannon University August 2010 - May 2011
Excellus BCBS June 2009 - August 2010
Skills
Public Speaking, Action Script, AJAX, Augmented Reality, C++, HTML 5, JavaScript, Linux, Neo4J, Python, R, SQL, Unix, Unix Shell Scripting, Windows, Adobe Creative Suite, Captivate, Dreamweaver, Fireworks, Flash Animation, InDesign, Illustrator, Photoshop, Premiere, Microsoft Office, Access, Microsoft Excel, FrontPage, Word, Bacterial Colony..., Cell Culturing, Chromatography, Dissection, Dry Lab, Electrophoresis, IR Spectrosocopy, Microbial Slide Staining, Micropipettes, Pipettes, RFLP, Titration, Customer Service, Web Applications, Microsoft Word
Education
Gannon University
Bioinformatics, Computer Science
Excellus BCBS June 2010 - Present
Skills
Account Management, Sales, Health Insurance, Employee Benefits, Team Leadership, New Business Development, Sales Management, Insurance, Leadership, Team Building, Negotiation, Business Development, Strategic Planning
Education
Delaware Valley University 1996 — 2000
Bachelor of Science (BS), Business Administration and Marketing
Forever 21 June 2015 - Present
The Writing Department of Ithaca College August 2014 - May 2015
Suicide Prevention and Crisis Service August 2014 - December 2014
Excellus BCBS July 2014 - August 2014
Ithaca College School of Humanities and Sciences Dean's Office August 2013 - April 2014
Sew Green September 2013 - November 2013
Excellus BCBS June 2013 - August 2013
Skills
Writing, Graphic Design, Creative Non-fiction, Proofreading, Microsoft Office, Photoshop, Blogging, Social Networking, Advertising, InDesign, Magazine Design, Magazine Articles, Journalism, Mac, Women's Studies, Public Speaking, Speech Writing, Research, Ap Style, Client Relations Skills, Organization, Event Planning, News Writing, Online Journalism, French, Human Rights, Equality & Diversity, Advocacy, LGBT rights, Disability Rights, Civil Rights, Premier, Fashion Writing, Fashion Design, Dog Training, Sewing, Interior Design
Education
Ithaca College 2012 — 2016
Bachelor of Arts (B.A.), Writing, GPA: 3.4
Cicero North-Syracuse High School 2009 — 2012
Advanced Regents Diploma with Honors, GPA: 4.0
Excellus BCBS September 2014 - Present
Securitas Security Services USA, Inc. November 2011 - Present
Tim Hortons March 2009 - April 2012
Skills
Management, Microsoft Office, Leadership, Time Management, Operations Management, Team Leadership, Customer Service
Education
State University of New York College at Brockport 2013 — 2016
Bachelor’s Degree, Finance, General
Genesee Community College 2010 — 2013
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities, GPA: 3.15
University of Rochester March 2014 - Present
Excellus BCBS July 2012 - January 2014
TEKsystems November 2009 - June 2012
SalonTechnologies, Inc July 2007 - September 2009
Network Solutions, Inc September 2006 - March 2007
Rochester Institute of Technology August 2005 - September 2006
Empire Telephone Corporation January 2005 - March 2005
Skills
Databases, SQL, Analysis, Software Documentation, Access, Business Analysis, Data Analysis, Testing, Microsoft Office, Microsoft Excel, Microsoft Word, Software Development, CDISC SDTM, CDISC CDASH, Microsoft Office 2003..., Rational Functional..., Cognos, Excel, Word, Documentation, MIS, Systems Analysis, PL/SQL, Database Design, Requirements Gathering, MySQL, Requirements Analysis, Unix, Process Improvement, Microsoft Access 2003...
Education
University of Phoenix 2011 — 2012
MBA, Technology Management
Rochester Institute of Technology 2005 — 2007
BS, Management Information Systems
Finger Lakes Community College 2004 — 2005
AAS, Information Technology
Monroe Community College
Associates, Secondary Education and Teaching
UPS July 2015 - Present
IIT, INC / Monroe County Government 2014 - 2015
Excellus BCBS 2001 - 2014
Wyeth Consumer Healthcare 1999 - 2000
Xerox Corporation 1998 - 1999
TargetVision 1997 - 1998
Skills
Training, Insurance, Customer Service, Software Documentation, HIPAA, Business Analysis, Help Desk Support, Visio, Team Building, Vendor Management, Managed Care, Public Speaking, Disaster Recovery, Mainframe, Metrics, Call Centers, Lotus Notes, Strategic Planning, EDI, IT Hardware Support, Web Support, Microsoft Office, LDAP, Computer Repair, Training Delivery, 837P, 837I, UltraEdit, Teamwork, Social Media, Windows, Creative Problem Solving, Process Improvement, Leadership, Management
Education
State University of New York College at Brockport 1988 — 1990
BS, Communications
Genesee Community College 1986 — 1988
AAS, Liberal Arts
Excellus BCBS March 2010 - Present
MC Properties November 2005 - Present
Excellus Blue Cross Blue Shield March 2010 - June 2012
IAE-IKON Office Solutions August 2009 - February 2010
Toshiba Business Solutions September 2007 - August 2009
Xerox (Eastern Copy) November 2006 - September 2007
Skills
Marketing, Sales, CRM, Customer Service, Recruiting, Cold Calling, Management
Education
Elmira College 2003 — 2005
BA, Business
Monroe Community College
Associates Degree, Business/Marketing
Xerox March 2015 - Present
Excellus BCBS August 2010 - March 2015
Xerox (COMFORCE) April 2009 - August 2010
Unisys Corporation 1995 - 2009
ESI Technologies, Inc. 1993 - 1995
Unisys Corporation 1991 - 1993
Tri State Retail Systems 1984 - 1991
BOCES Occupational & Technical School 1983 - 1986
Skills
Email Marketing, Requirements Analysis, Integration, Call Center, SDLC, Management, CRM, Leadership, Project Management, Process Improvement, Training, Analysis, Business Process, Enterprise Software, Testing, Databases, Oracle, Call Centers, Software Development, Program Management, Business Analysis, Six Sigma, ITIL, Software Project..., Software Documentation, Cross-functional Team..., SQL
Education
State University of New York Empire State College 2007 — 2008
Bachelors of Professional Studies, Business, Management & Economics
Finger Lakes Community College 1981 — 1983
Associates In Applied Science in Computer Science
Rochester Institute of Technology
Integrated Manufacturing Studies (CIMS)
IOC December 2014 - Present
AVRS February 2012 - May 2014
Excellus BCBS June 2010 - August 2011
Womac and Assocaites March 2008 - June 2010
Texas Department of Health January 2006 - January 2008
Skills
Accounting, Accounts Payable, Accounts Receivable, Reconciliations, Office Administration, Administrative Law, Invoice Processing, Financial Reporting, Collections, Payroll Processing, Payroll Taxes, Payroll, Account Reconciliation, QuickBooks, Invoicing, Bank Reconciliation, Expenses, Bookkeeping, Administrative..., Small Business, Peachtree, Spreadsheets, Cash, Great Plains Software, Cash Receipts, 10 Key, Microsoft Excel, Tax Preparation, Quicken, Microsoft Word, Office Management, Filing, Microsoft Office, Customer Service, Purchase Orders, Deposits, Income Tax, Expense Reports, Financial Accounting, Public Speaking, Leadership, Legal Assistance, Legal Documents, Adobe Acrobat, Wordperfect, Employment Contracts, Human Resources, Data Entry, Teamwork, Cost Accounting
Education
University of Houston-Downtown 1995 — 2001
Bachelor of Science (BS)
University of Houston Downtown 1995 — 2000
Associate's degree
Houston Community College 1990 — 1994
Bachelor's degree
Bellaire Sr High 1988 — 1990
DIPLOMA
Excellus BCBS July 2015 - Present
University of Rochester February 2013 - June 2015
Moorehead Communications December 2010 - February 2013
The Computer Doctor June 1998 - January 2012
Christiano Cellular Group October 2004 - December 2010
Skills
Web Application Security, Penetration Testing, Vulnerability Scanning, Vulnerability Management, Computer Forensics, Security Audits, Risk Assessment, IT Risk Management, Two-factor..., Wireless Networking, Technical Leadership, Technical Analysis, Linux, Microsoft Technologies, Microsoft Server..., Mobile Technology, Data Analysis, Information Security, Malware Analysis, Disk Encryption, Wireless Security, Web Development, HTML, CSS, JavaScript, Mobile Communications, Build Strong Teams, Team Mentoring, Logical Approach, Analytical Reasoning, Leadership, DLP, SIEM, Active Directory, OWASP
Education
DeVry University 2010 — 2012
Bachelor of Science (B.S.), Computer Information Services, 3.6
USPTO December 2014 - Present
Contagious.ly April 2014 - Present
Design Interactive, Inc. October 2013 - Present
USPTO June 2014 - December 2014
Donper America May 2012 - October 2013
Excellus BCBS October 2011 - May 2012
EdgeOne Technologies October 2008 - October 2011
Wildfire Marketing Group March 2008 - June 2008
Skills
Dreamweaver, Wordpress, Web Development, CSS, User Interface Design, Web Design, Flash, HTML 5, ActionScript, HTML, XHTML, Adobe Creative Suite, Website Development, CMS, SEO, jQuery, Graphic Design, Social Media, Web Standards, Facebook, WordPress, Social Media Marketing, Email Marketing, Joomla, Digital Marketing, User Experience, JavaScript, SEM, Graphics, Google Analytics, Computer Proficiency, User Interface, HTML5
Education
International Academy of Design 2005 — 2008
BFA, Web Development
Rochester Institute of Technology 2001 — 2004
AA, Professional and Technical Communications / Management Concentration
Alliance Life Sciences Consulting Group, Inc July 2014 - Present
Excellus BCBS June 2013 - August 2013
National Coalition on Health Care January 2013 - May 2013
Senator Schumer May 2012 - August 2012
PinkyUp Productions May 2011 - August 2011
Koeppel, Martone & Leistman May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Stata, Social Media, PowerPoint, Leadership, Customer Service, Lifesciences, Administrative..., Analytics, Market Research, Data Analysis, Policy, Access, Healthcare, Public Speaking, Legislative Research, Nonprofits, Statistics, Government, Research, Economics, Analysis, Qualitative Research, Public Policy, Policy Analysis, Health Policy, Regression Analysis, Survey Research, Quantitative Analytics, Research Design, Quantitative Research
Education
Cornell University 2010 — 2014
Bachelor of Science (B.S.), Policy Analysis and Management
South Side High School 2006 — 2010
Hospital for Special Surgery August 2015 - Present
New York City Department of Health and Mental Hygiene October 2013 - Present
New York City Department of Health and Mental Hygiene June 2014 - July 2015
Emory University June 2011 - May 2013
Massachusetts Institute of Technology (MIT) January 2012 - January 2012
Spelman College September 2011 - December 2011
Excellus BCBS May 2010 - September 2010
Howard Hughes Medical Institute September 2009 - May 2010
Skills
CITI Certification in..., HIPAA Certificate in..., STATA, Public Health, Epidemiology, Clinical Research, Healthcare, Global Health, Healthcare Management, Medical Research, Hospitals, Infectious Diseases, Molecular Biology, Research, Stata
Education
Columbia University Mailman School of Public Health 2013 — 2015
Master’s Degree, Epidemiology
Spelman College 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Excellus BCBS January 2015 - Present
Master of Science in Health Administration October 2011 - May 2013
Monroe County Department of Social Services 2003 - April 2013
Monroe County 1995 - 2003
Monroe County 1989 - 1995
Skills
Program Management, Leadership, Managed Care, Strategic Planning, Medicaid, Medicare, Health Insurance, Public Health, Staff Development, Internal Communications, Public Outreach, Reporting & Analysis, Outcome Measures, Public Administration, Staff Management, Training, Policy, Coaching, Process Improvement, Affordable Care Act, Healthcare, Community Outreach, Customer Service, Compliance, Project Management, Project Planning, Project Coordination, Healthcare Information...
Education
Roberts Wesleyan College 2011 — 2013
Master of Science, Health Administration, 4.0
Houghton College 1980 — 1984
Bachelor of Science, Business Administration
Anthem / WellPoint June 2013 - Present
PricewaterhouseCoopers 2007 - June 2013
Aetna 2012 - 2012
WellPoint 2012 - 2012
Harvard Pilgrim Health Care 2012 - 2012
Excellus BCBS 2012 - 2012
EmblemHealth 2011 - 2011
Independent Health 2011 - 2011
Express Scripts 2011 - 2011
Pfizer 2009 - 2009
Skills
Compliance, Business Process..., Health Insurance, Revenue Cycle, SDLC, Hospitals, Vendor Management, Management Consulting, Insurance, Auditing, Internal Audit, Project Management, Strategy, Access
Education
Hofstra University 2004 — 2007
MBA, Health Services Management
Siena College 2001 — 2004
BA
The London School of Economics and Political Science (LSE) 2003 — 2003
Certificate of Completion, Economics and Foreign Policy Analysis
American Senior Benefits April 2015 - Present
O'HAVER FINANCIAL October 2011 - April 2012
Excellus BCBS 1998 - 2006
Skills
Insurance, Sales, Medicare, Health Insurance, Employee Benefits, Process Improvement, Healthcare, Life Insurance, Disability Insurance, Marketing, Team Building, Term Life Insurance
Education
Kaplan University 2011 — 2012
Business Administration and Management, General
Columbia College Chicago 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Auburn High School 1993 — 1995
High School
Ultimate Medical Academy
Health/Health Care Administration/Management
Excellus BCBS August 2014 - Present
Univera Healthcare August 2012 - August 2014
Excellus BCBS February 2004 - August 2012
Kaleida Health 2002 - 2004
Skills
Certified Procedure..., Healthcare, Healthcare Management, Clinical, Managed Care, Project Management..., Project Management, Nursing, Clinical Research, Medicare, Health Insurance, Program Management, Program Development, Medicaid, Utilization Management, HIPAA
Education
Daemen College 2009 — 2011
Bachelors Degree, Nursing
Erie Community College 1999 — 2002
AAS, Nursing
Unity Health System September 2008 - July 2011
Unity Health System 2008 - 2011
VIA HEALTH – ROCHESTER GENERAL HOSPITAL February 2008 - September 2008
GREECE PEDIATRICS – DR. RAMNIK VORA September 2007 - February 2008
EXCELLUS BLUE CROSS BLUE SHIELD - ROCHESTER REGION February 2005 - February 2008
Excellus BCBS June 2001 - February 2008
EXCELLUS BLUE CROSS BLUE SHIELD - ROCHESTER REGION June 2001 - July 2007
Skills
Bilingual in..., Excellent written..., Knowledge of Microsoft..., Experience in..., Graduate of Hispanic..., Bilingual, Public Speaking, Human Resources, Medical Billing, Invoicing, Employee Training, Health Insurance, Medical Terminology, Call Centers, Hospitals, Insurance, Customer Service, Healthcare Management, HIPAA, Management, Medical Records, Healthcare, Medicare
Education
Drexel University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Public Relations, Advertising, and Applied Communication
Monroe Community College 2011 — 2013
Associates in Science, Communication and Media Studies
Saab Sensis April 2003 - Present
Sensis Corporation April 2003 - April 2009
Excellus, Inc June 2000 - February 2003
Excellus BCBS November 1997 - June 2000
Excellus Blue Cross Blue Shield November 1994 - November 1997
Blue Cross Blue Shield CNY April 1988 - November 1994
Skills
Benefits Administration, Employee Relations, Human Resources, Employee Benefits, HRIS, Performance Management, Deferred Compensation, Applicant Tracking..., Employee Handbooks, Recruiting, Interviews, FMLA, Workers Compensation, New Hire Orientations
Education
Columbia College (NY) 1991 — 1993
BA, Business/Accounting
C.W. Baker High School 1980 — 1983
Excellus BCBS February 2015 - Present
Fidelis Care September 2013 - January 2015
Monroe Plan for Medical Care March 2005 - September 2013
Strong Memorial Hospital August 2003 - December 2004
Cayuga Medical Center at Ithaca May 1998 - July 2003
Skills
Nursing, Medicaid, Health Insurance, Healthcare Management, Healthcare, Healthcare Information..., Insurance, Hospitals, Case Managment, Provider Relations, Utilization Management, Medicaid Managed Care, Disease Management, Case Management, Medicare, Healthcare Consulting, HIPAA, Health Policy, Healthcare Industry, HMO, NCQA, Quality Improvement, Health Care Reform, Physician Relations, Certified Case Manager, Medical Coding, Medical Case Management, Managed Care, Process Improvement, Leadership, Management, Team Building
Education
SUNY Brockport 2007 — 2009
BS, Health Care Administration
Finger Lakes Community College 1992 — 1994
AAS, RN
Excellus BCBS May 2015 - Present
Excellus BCBS October 2007 - Present
Citibank, Student Loan Corp 2002 - 2007
Element K 1999 - 2001
Verizon Wireless 1998 - 1999
Giltspur Exhibits 1990 - 1992
Skills
Product Management, Product Development, Project Management, Strategic Planning, Business Intelligence, Healthcare, Cross-functional Team..., Business Strategy, Leadership, Marketing Strategy, Vendor Management, Business Analysis, Product Marketing, Competitive Analysis, Program Management, Process Improvement, Pricing, Requirements Analysis, Market Research, Marketing Communications, Management
Education
University of Rochester - Simon Business School 1993 — 1999
MBA, Marketing, Information Systems
Cornell University 1984 — 1988
Liberal Arts, English
Surescripts August 2015 - Present
IMS Health December 2013 - July 2015
Compensation Advisory Partners July 2012 - December 2013
J.P. Morgan June 2011 - August 2011
Excellus BCBS June 2010 - August 2010
Education
University of Rochester 2008 — 2012
Bachelor of Arts (B.A.), Financial Economics
Harvard University 2009 — 2009
Harvard Summer School, Organic Chemistry I & II
Excellus BCBS November 2014 - Present
Excellus BCBS August 2001 - October 2014
Excellus BCBS October 1996 - July 2001
Excellus BCBS June 1981 - September 1996
Skills
Insurance, Health Insurance, Employee Benefits, HIPAA, Healthcare, Sales, Medicare, Claim, Strategic Planning, Customer Service, Process Improvement, Business Analysis, Change Management, Managed Care, Workers Compensation, Marketing, Provider Relations, Management, Health Policy, Training, Medicaid, Leadership, Data Analysis, Disease Management, Healthcare Management, Software Documentation, Visio, Team Building, HMO
Education
Columbia College 1995 — 1998
BS, Computer, Business Admin.
CCBI 1981 — 1983
Associates
HCL Technologies April 2013 - May 2015
HCL Technologies January 2012 - March 2013
HP Enterprise Services August 2011 - December 2011
Excellus BCBS July 2011 - August 2011
AT&T October 2010 - April 2011
Unisys August 2007 - October 2010
Serco, Inc. April 2007 - August 2007
VeriSign, Inc. October 2006 - March 2007
McFadyen Consulting July 2006 - October 2006
M.C. Dean, Inc. March 2004 - June 2006
Skills
ITIL, Full SDLC, ISO 20000, Visio, Requirements Analysis, Software Documentation, Business Analysis, Requirements Gathering, SharePoint, SDLC, Software Development, Disaster Recovery, Change Management, Quality Assurance, Project Management, IT Strategy, PMP, Troubleshooting, Management, Security, Analysis, Project Planning, Leadership, Training, Networking, Testing, Strategy, Six Sigma, Access, Enterprise Software, IT Operations, Program Management, Integration, Proposal Writing, Information Technology
Education
Houghton College 1990 — 1994
Bachelor of Arts, Writing (major) Comm (minor) Art (minor)
Lyons Junior-Senior High School 1985 — 1990
High School Diploma
UnitedHealth Group October 2014 - Present
Healthfirst November 2010 - September 2014
Nyack College August 2007 - May 2013
WellPoint January 2008 - October 2010
Excellus BCBS August 2003 - July 2005
Education
Columbia University in the City of New York 2006 — 2007
Hobart and William Smith Colleges 1999 — 2003
Excellus BCBS March 2009 - Present
Coventry Health Care, Inc. March 2003 - March 2009
United Healthcare, Inc. November 2001 - February 2003
Blue Cross Blue Shield of Massachusetts April 1996 - June 2001
Massachusetts Division of Health Care Finance & Policy May 1991 - April 1996
Skills
Disease Management, Health Insurance, Health Policy, Healthcare, Healthcare Management, Hospitals, Insurance, Managed Care, Medicare, Network Development, PPO, Physicians, Process Improvement, Provider Relations, Utilization Management
Education
Harvard University 1990 — 1992
MS
Tufts University 1983 — 1987
BA
Fitzgerald Coaching Inc. January 2013 - Present
Excellus BCBS April 2011 - October 2012
Auction Direct USA April 2008 - July 2010
Intuit February 2004 - July 2006
IATSE Local 25 2000 - 2006
Skills
Outlook, Training, Management, Troubleshooting, Integration, Budgets, System Administration, SEO, Testing, Sales, Business Development, Networking, Process Improvement, Vendor Management, Team Leadership, Analysis
Education
Rochester Institute of Technology 2006 — 2008
Master of Science (MS), Network and System Administration
Rochester Institute of Technology 2004 — 2006
Bachelor of Science (BS), Information Technology
Finger Lakes Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Information Technology
JPMorgan Chase & Co. July 2015 - Present
JPMorgan Chase & Co. June 2014 - Present
Seimens June 2012 - June 2014
ATH Consulting January 2012 - June 2012
Excellus BCBS September 2010 - December 2011
ATH Consulting July 2009 - September 2010
Current Communications August 2004 - December 2008
The Home Depot 2002 - 2004
Price Waterhouse Management Consultants 2000 - 2001
Xerox 1998 - 2000
Skills
Program Management, Risk Management, Leadership, Conflict Resolution, Knowledge Management, Solution Development, Vendor Management, Cross-functional Team..., Business Process..., Process Improvement, Six Sigma, Visio, CRM, Integration, Change Management, Project Management, Operations Management, Team Leadership, Process Engineering, ProVision, Rational Requisite Pro, MS Office, MS Project, Requirements Management, Strategic Planning, Executive Communications, Communication, Systems Integration &..., Business Analysis, Value Stream Mapping, Financial Modeling, Performance Reporting, Microsoft Office, Management, Training, SDLC
Education
Howard University
BSME, Engineering
University of Rochester - William E. Simon Graduate School of Business Administration
MBA, Finance
Excellus BCBS November 2005 - Present
Thompson Health August 2003 - October 2005
Skills
Managed Care, Medicare, Healthcare, Health Insurance, Medicaid, HIPAA, Disease Management, Healthcare Management, Provider Relations, Healthcare Information..., Health Policy, Utilization Management
Education
Columbia University College of Physicians and Surgeons 1979 — 1983
Doctor of Medicine (M.D.)
Cornell University 1974 — 1978
Bachelor of Arts (B.A.), American History (United States)
Excellus BCBS July 2006 - Present
Skills
Health Insurance, Employee Benefits, Insurance, Health Savings Accounts, COBRA, Benefits Administration, Underwriting, Disability Insurance, Casualty, Strategic Planning, Training, Medicare, Life Insurance, Property & Casualty..., General Insurance, Team Building, Payroll, Process Improvement, Healthcare, Account Management, Workers Compensation, HMO, Professional Liability, Legal Liability, Customer Retention, Dentistry, HIPAA, Management, Liability, Cold Calling, Term Life Insurance, Managed Care, Commercial Insurance, Brokers, Commercial Lines, Customer Service, Sales, Long-term Care, Call Centers
Education
Mansfield University of Pennsylvania 2003 — 2005
BS, Business Administration
Corning Community College 2000 — 2002
AS, Liberal Arts
Independent contractor/consultant 1987 - Present
Excellus BCBS 2009 - 2015
Excellus BlueCross BlueShield 2006 - 2009
Upstate Surgical Group 1987 - 2006
Skills
Health Insurance, Managed Care, Leadership, Medicare, Healthcare, Health Policy, Medicaid, HIPAA, Medicine, Provider Relations, Physicians, Disease Management, Healthcare Management, Healthcare Consulting, EHR
Education
The University of Connecticut 1982 — 1987
Surgical Residency
Harvard University
Surgery Research Fellow
State University of New York Upstate Medical University
Doctor of Medicine (M.D.)
Excellus BCBS January 2013 - Present
National Association of Public Hospitals and Health Systems November 2005 - December 2012
Health Policy Institute, Georgetown University January 2001 - August 2002
National Academy of Social Insurance February 1998 - December 2000
Office of Senator Edward M. Kennedy September 1997 - January 1998
Skills
SAS, Health Insurance, Health Policy, Medicaid, Cognos, Access, Excel, PowerPoint, Word, Microsoft Excel, Healthcare
Education
Georgetown University 2002 — 2004
MPP, Public Policy
University of Rochester 1993 — 1997
Bachelor of Arts, Health and Society
Independent January 2013 - Present
SUNY Upstate Medical University July 2011 - December 2012
Community General Hospital January 2010 - July 2011
Resources Global Professionals April 2004 - November 2010
Independant April 2002 - April 2004
Excellus BCBS 2001 - 2002
Univera Healthcare 1998 - 2001
Health Services Medical Corporation (Prepaid Health Plan) 1983 - 1998
Skills
Managerial Finance, Financial Analysis, Data Analysis, Healthcare Management, Creative Problem Solving, Cash Management, Financial Modeling, Budgets, Business Process Design, Business Process..., Sarbanes-Oxley
Education
Syracuse University - Martin J. Whitman School of Management 1974 — 1976
MBA, Accounting, Finance
Franklin & Marshall College 1968 — 1972
BA, History
Excellus BCBS December 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - December 2014
Prudential Insurance January 2010 - December 2012
ComPsych August 2005 - January 2010
Skills
Health Insurance, Process Improvement, Account Management, Consulting, Customer Service, Employee Benefits, Healthcare, Insurance, Leadership, Human Resources, Management, Product Development, Program Management, Sales, Strategic Planning, Training
Education
Illinois School of Professional Psychology, Chicago Campus 2003 — 2005
University at Buffalo 2001 — 2003
BA, Psychology
Summer Street Capital Partners 1997 - Present
Excellus BCBS 2012 - Present
Education
Harvard University 1987 — 1991
AB
Dartmouth College - The Tuck School of Business at Dartmouth 1995 — 1997
MBA
Stone Ridge
Retired May 2015 - Present
ACM Global Central Laboratory October 2012 - May 2015
Excellus BCBS 2010 - October 2012
Croop-LaFrance 2010 - 2010
Croop-LaFrance 2009 - 2009
Bausch + Lomb 2007 - 2009
Bausch + Lomb 2002 - 2007
Bausch + Lomb 2002 - 2002
Bausch + Lomb 1998 - 2002
Bausch + Lomb 1992 - 1997
Skills
SDLC, Process Improvement, Business Analysis, Business Process, Cross-functional Team..., Requirements Analysis, PeopleSoft
Education
Cornell University
BS
University at Albany, SUNY
MBA
Sherwin Williams October 2011 - Present
Health Data Management Solutions (HDMS) June 2010 - October 2011
Case Western Reserve University April 2007 - May 2010
Techmate, Inc. February 2007 - March 2007
Rockwell Automation July 2004 - July 2006
Johnson & Johnson February 2001 - July 2004
Fresher Information Corporation. May 2000 - September 2000
Kodak February 2000 - May 2000
Excellus BCBS October 1998 - January 2000
Vanstar Corporation 1992 - 1998
Skills
Disaster Recovery, Solaris, Shell Scripting, TCP/IP, HP-UX, HTML, Servers, Virtualization, Xen, Oracle RAC, Oracle VM, Red Hat Linux, Ksh, Bash, High Availability, Microsoft Excel, Tomcat 5, Samba, Customer Service, Security, CompTIA A+ Certification, Network Administration, Sun, HP Proliant, IBM Servers, HPUX 11i, HP Server, Oracle OVM Software, Cloud Computing, Cloud Applications, Cloud-based, Databases, Software Documentation, Operating Systems, Oracle, Windows, Troubleshooting, Unix, Linux
Education
Lakeland Community College 2006 — 2014
Associates, Business
Columbus College of Art & Design
ITT Technical Institute of Technology
Associate of Applied Science, ELECTRONIC ENGINEERING TECHNOLOGY
Miami East High School
Humana April 2014 - Present
Humana, Inc. July 2011 - April 2015
Excellus BCBS 2005 - 2010
Excellus BlueCross BlueShield 2005 - 2010
One Health Plan of Texas/Great-West Healthcare 1996 - 2005
Education
Roberts Wesleyan College 2009 — 2010
MS - Strategic Leadership, Leadership
Houston Baptist University - College of Business and Economics 1985 — 1989
B.A., Accounting and Finance
TriZetto Corporation August 2013 - Present
The TriZetto Group November 2006 - July 2013
Excellus BCBS 2000 - 2005
CTG 1996 - 2000
Skills
SDLC, Healthcare Information..., Requirements Gathering, Requirements Analysis, HIPAA, SQL, Business Analysis, Data Migration, Software Implementation, Software Project..., Data Warehousing, Integration, Business Requirements, Business Intelligence, Visio, SharePoint, Database Design, Enterprise Architecture, T-SQL, Microsoft SQL Server, IT Strategy
Education
Erie Community College 1995 — 2000
Associate in Applied Science, Computer Systems
State University of New York College at Fredonia 1987 — 1991
Bachelors, Anthropology
Qwest (now CenturyLink) July 2004 - Present
McData Corporation October 2003 - June 2004
Mercury Companies August 2002 - June 2003
BI Performance October 2001 - August 2002
Qwest Communications June 1998 - September 2001
Excellus BCBS August 1994 - May 1998
Wesley-on-East 1989 - 1994
Skills
Customer Relations, Customer Service, Sales Management
Education
Roberts Wesleyan College 1997 — 1998
BS, Organizational Management
Monroe Community College 1995 — 1996
AS, Liberal Arts
Elmira College 1986 — 1989
Thomson Reuters December 2006 - Present
Thomson West December 2003 - December 2006
Xerox June 2003 - August 2003
Rochester Institute of Technology November 2002 - May 2003
Excellus BCBS September 2002 - November 2002
SPSmedical Supply Corp. May 2001 - August 2001
Skills
Java, Eclipse, Spring, JUnit, XML
Education
Rochester Institute of Technology 1999 — 2003
BS, Computer Science
Indiana University of Pennsylvania 1998 — 1999
Computer Science
Credence Management Solutions LLC December 2011 - Present
Informatica April 2010 - December 2011
Meridian Technologies April 2009 - April 2010
Excellus BCBS April 2009 - April 2010
Devon Energy January 2006 - January 2009
HP CDS December 2005 - January 2009
Knightsbridge Solutions December 2005 - January 2009
Noah Consulting, LLC 2009 - 2009
Bearingpoint April 1998 - November 2005
PricewaterhouseCoopers January 1998 - April 1999
Skills
Data Warehousing, Data Modeling, Data Management, ETL, Informatica, Database Design, Change Management, IT Management, Integration, Data Integration, Oracle, PL/SQL, Data Migration, Business Process, Requirements Analysis, SDLC, Architecture, Data Quality, Program Management, Oracle E-Business Suite, Enterprise Architecture, IT Strategy, Information Management, Business Intelligence, Solution Architecture, Strategy, Data Warehouse..., Requirements Gathering, SOA, Data Governance, Business Analysis, Software Project..., Business Objects, Consulting, Databases, Master Data Management
Education
George Mason University - School of Management 2009 — 2011
MS, Technology Management
Institute of Cost and Works Accountants of India - ICWAI 1993 — 1996
Grad. CWA, Cost Accounting, Financial Accounting, Managerial Economics, Operation Research and quant. analysis
Coursera
Coursera
Kendriya Vidyalaya Gwalior
High School, Calculus, Physics, Chemistry, Biology, English Literature
MITS
B.E. (Electrical), Electrical Engineering
Compassionate Consulting 2005 - Present
Shepherd Home March 2013 - Present
Excellus BCBS 2010 - Present
Visiting Nurse Service 2004 - 2004
Southside Apothecary 1999 - 2003
Strong Memorial Hospital 1995 - 2000
Skills
Nursing, Nursing Care, PICC lines, Central Lines, Infusions, Tube Feeding, Trach Care, Health Care..., Holistic Health, Health Education, Wellness, Alternative Medicine, Healthcare, Relaxation, Home Care, Meditation, Stress, Chronic Illness, Healing, Stress Management, Life Coaching, Aromatherapy, Hospitals, Therapists, Case Managment, Pain Management, Energy Work, Clinical Research, Essential Oils, Nutrition, Bodywork, Compassion, Coaching, Medicine, Reiki, Detoxification, Reflexology, Medical Records, Deep Tissue Massage, Wellbeing, Supplements, Insomnia, Chakra Balancing, Fibromyalgia, Migraine, Lifestyle Coaching, Hypnotherapy, Case Management
Education
Aromahead Institute 2011 — 2013
Certification, Advanced Graduate Studies in Aromatherapy
National Association of Natural Health Professionals 2008 — 2012
Certified Natural Health Professional, Natural Healing
Institute of Spiritual Healing and Aromatherapy 2005 — 2007
CCA, Clinical Aromatherapy
Mid-Atlantic Pathwork at Sevenoaks Pathwork Center 2000 — 2005
Barbara Brennan School of Healing 1997 — 1999
West Virginia Northern Community College 1979 — 1981
A.A.S., Nursing
Franciscan University of Steubenville 1977 — 1979
Jazmin Prints June 2011 - Present
Fletcher Allen Health Care July 2008 - May 2011
Fletcher Allen Health Care January 2007 - June 2008
Excellus BCBS October 2001 - June 2006
Excellus BCBS October 2001 - January 2003
UNIVERA HEALTHCARE – CNY, INC July 1997 - October 2001
Cornell University September 1991 - May 1996
Skills
Healthcare, Healthcare Information..., Leadership, Strategy, Organizational..., Strategic Planning, Health Insurance, HIPAA, Program Management
Education
Cornell University 1994 — 1997
MHA, Health Administration
Duke University 1983 — 1987
BS, Zoology
TriZetto Corporation August 2014 - February 2015
HealthNow New York Inc. 2013 - 2014
HealthNow New York Inc. 2011 - 2013
HealthNow New York Inc. 2008 - 2012
Excellus BCBS 2006 - 2008
Excellus BCBS 2004 - 2006
EVALUE Consulting 2000 - 2004
Transamerica 1992 - 2000
Skills
Data Integration, Data Warehousing, Business Intelligence, ETL, SOA, Data Modeling, SDLC, Solution Architecture, Integration, IT Strategy, Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Master Data Management, Software Development, Enterprise Architecture, Visio, Data Warehouse..., SharePoint, PMP, Vendor Management, Agile Project Management, Database Design, PMO, Business Process, Software Project..., Agile Methodologies, Project Portfolio..., IT Management, Data Governance, Systems Analysis
Education
State University of New York College at Buffalo 1978 — 1980
Bachelor of Science (BS), MIS
Erie Community College
Associate of Arts and Sciences (A.A.S.), Data Processing
Statewide Staffing 2002 - March 2004
Excellus BCBS September 2000 - September 2001
Hill Haven Nursing Home June 2000 - September 2000
St.Joseph's Hospital and Health Care Center June 1995 - April 2000
St. Joseph's Hospital and Health Care Center, Syracuse, NY August 1993 - May 1995
St. Joseph's Hospital and Health Care Center October 1989 - August 1993
Surgical Associates of CNY 1987 - 1987
SUNY Health Science Center (Upstate Medical Center) September 1978 - June 1985
Onondaga Community College School of Nursing September 1976 - June 1978
Millard Fillmore Hospital January 1975 - June 1976
Skills
Healthcare, Nursing, Hospitals, Medicine, Inpatient, Home Care, Case Management, Case Managment, Medical/Surgical, Wound Care, Clinical Research, IV, Surgery, Pediatrics, Treatment, ICU, Medical-Surgical
Education
Syracuse University 1993 — 1994
Credits towards, MS in Nursing
D'Youville College 1963 — 1967
BSN, Nursing
TIAA-CREF October 2014 - Present
Dimension Data January 2014 - Present
USSTRATCOM May 2013 - January 2014
Red Hat July 2012 - March 2013
US Navy November 2011 - June 2012
Cummins Inc. May 2011 - December 2011
Ortho Clinical Diagnostics August 2008 - May 2009
American Express January 2008 - July 2008
Excellus BCBS August 2007 - December 2007
American Express February 2007 - July 2007
Skills
Project Management, Program Management, ITIL, IT Service Management, PMBOK, Six Sigma, IT Solutions, DoD, Data Center..., Infrastructure, Web Applications, Business Analysis, Data Analysis, Fortune 500, Strategic Planning
Education
Syracuse University 1979 — 1981
Bachelor of Science (B.S.), Radio and Television - Newhouse School of Public Communications
Dalhousie University 1977 — 1979
None, Liberal Arts and Sciences/Liberal Studies
Kaiser Permanente June 2014 - May 2015
DST Health Solutions March 2014 - June 2014
Premera BCBS July 2013 - February 2014
Excellus BCBS February 2013 - September 2013
CARE FIRST BCBS of Maryland April 2012 - February 2013
Kaiser Permanente - Rancho Cucamonga, CA July 2011 - October 2011
Kaiser Permanente - Denver, CO March 2011 - June 2011
Excellus BCBS May 2010 - February 2011
Health Plus Brooklyn January 2010 - February 2010
Priority Health September 2009 - December 2009
Skills
Proposal Writing, Benefits Administration, Sales, Contract Management, Health Insurance, Customer Service, Integration, Database Administration, Employee Benefits, System Administration, Access, Medicare, Software Documentation, Testing, Training, Medicaid, Insurance, Microsoft Excel, Process Improvement, Claim, Management, Analysis, Healthcare Information..., Employee Relations, HIPAA, Healthcare, Team Building, Vendor Management, Leadership, Program Management, Call Centers, Managed Care, Databases, Visio, Business Analysis, Business Process, User Acceptance Testing, SharePoint, SDLC, Onboarding, Quality Assurance, Resource Management, Business Process..., Crystal Reports, Administration, Business Intelligence, Requirements Analysis, Requirements Gathering, PeopleSoft, Data Analysis
Education
Essex County College
Business Administration
Excellus BCBS July 2007 - Present
Carrier Corporation 2001 - 2007
CTG June 1996 - February 2001
Universal Computer Corporation 1989 - 1995
Dave, Kaplan & Braverman, CPA 1988 - 1989
Skills
Program Management, Process Improvement, SDLC, Cross-functional Team..., Business Analysis, Business Process..., Software Project..., Integration, Requirements Analysis, Vendor Management, Six Sigma, Project Management, Healthcare Information..., Business Intelligence, Integration Of Acquired...
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1998 — 1999
MBA
Hartwick College 1981 — 1985
Bachelor of Arts (BA), English Language and Literature/Letters
UnitedHealthcare May 2014 - Present
UnitedHealthcare 2007 - Present
Excellus BCBS 2004 - 2007
HealthNow New York Inc. 1999 - 2005
UNYHEALTH, LLC 1997 - 1999
Aetna 1987 - 1997
Skills
Managed Care, EMR, Strategy, Health Policy, Leadership, Employee Benefits, Medicaid, Health Insurance, Account Management, Insurance, Healthcare, Disease Management, HIPAA, Medicare, Healthcare Information..., Utilization Management, Healthcare Management, Hospitals, Healthcare Industry, Physician Relations, Long-term Care, Healthcare Consulting, Disability Insurance, HMO, Provider Relations, Process Improvement
Education
Dartmouth College 2012 — 2014
Masters in Health Care Delivery Science, Health Care Delivery Science
Le Moyne College 1998 — 2004
MBA, Business
State University of New York College at Buffalo 1980 — 1984
BS, Nursing
Exelon Generation June 2015 - Present
Constellation Energy January 2011 - Present
Excellus BCBS June 2009 - January 2011
Pioneer Credit Recovery June 2006 - January 2009
Paychex 2001 - 2006
Bausch + Lomb 1998 - 2001
Frontier Communications 1993 - 1998
Skills
Disaster Recovery, Information Security..., Risk Management, Process Improvement, Data Security, Vendor Management, Software Documentation, Security Awareness, Computer Security, PCI DSS, HIPAA, Risk Assessment
Education
Finger Lakes Community College 1982 — 1984
Wings of Eagles Discovery Center April 2009 - Present
Excellus BCBS January 1977 - December 2008
Skills
Public Speaking, Fundraising, Strategic Planning, Non-profits, Event Planning, Team Building, Customer Service, Event Management, Social Media, Microsoft Office, Public Relations, Leadership, Community Outreach, Social Networking, Program Development, Nonprofits, Volunteer Management, Negotiation, Staff Development, Coaching, Higher Education, New Business Development, Research, Leadership Development, Grant Writing, Teaching
Education
Elmira College 1968 — 1972
BA/MS, Education/Math
Excellus BCBS February 1984 - Present
Excellus BCBS March 1990 - April 1999
Excellus BCBS February 1984 - February 1990
Skills
Customer Relations, Customer Service, PowerPoint, Microsoft Office, Insurance, Healthcare, Health Insurance, Managed Care, Process Improvement, Software Documentation, HIPAA, Employee Benefits, Health Savings Accounts, Brokers, Long-term Care
Education
Endicott College 1982 — 1984
business degree, health insurance. business
Mercy High School 1979 — 1982
Excellus BCBS December 2013 - Present
Independent Health April 2013 - Present
Excellus BCBS August 2011 - April 2013
Excellus BCBS September 2008 - August 2011
SXC Health Solutions July 2006 - August 2008
BlueCross BlueShield of Arizona July 2001 - June 2006
Skills
Claim, Health Insurance, Medicare, Medicare Part D, Pharmacy Benefit..., Healthcare, Managed Care, Strategic Planning
Education
Hobart and William Smith Colleges 1994 — 1998
BA, History and Education
Excellus BCBS June 2012 - Present
Rochester General Health System August 2010 - June 2012
Rochester General Health System July 2008 - August 2010
Qualitrol December 2006 - January 2007
United States Air Force ROTC September 2004 - May 2005
Skills
Management, Detailed Analysis, Process Improvement, Leadership, Training, Hospitals, Human Resources, Employee Benefits, Budgets, Healthcare, HRIS, Deferred Compensation, Onboarding, Data Analysis, Editing, Strategic Planning, Benefits Administration, Problem Solving
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2010 — 2013
MBA, Pricing, Competitive & Organizational Strategy, Finance
Cornell University 2004 — 2008
Bachelor's, Industrial and Labor Relations
Sweet KAM Delights February 2012 - Present
Excellus BCBS October 2009 - Present
Home HeadQuarters Inc. October 2004 - October 2009
Westside Learning Center February 2006 - April 2008
Skills
Chocolate, Weddings, Cakes, Event Planning, Community Outreach
Education
Columbia University - Columbia Business School
Human Services, Business Administration and Management, General
Arnot Health Medical Services 2014 - Present
Piedmont Healthcare 2013 - 2014
Sutter Health 2009 - 2012
Excellus BCBS 2006 - 2008
Kaiser Permanente 1988 - 2006
Skills
Healthcare Management, Hospitals, Healthcare Information..., Healthcare, EHR, EMR, Patient Safety, Informatics, Managed Care, Physicians, Physician Relations, Medicine, Critical Care, Clinical Research, Inpatient, HIPAA, Epic Systems, Quality Improvement, Medical Education, Disease Management
Education
Harvard Medical School
Doctor of Medicine (MD)
Harvard University
Bachelor of Arts (B.A.)
Excellus Blue Cross / Blue Shield January 2015 - Present
Excellus BC/BS July 2011 - December 2014
Excellus BCBS January 2004 - July 2011
Excellus BC/BS January 2006 - June 2011
Excellus BCBSA January 1988 - August 1999
Excellus BC/BS January 1985 - January 1988
Excellus BC/BS November 1980 - January 1985
Skills
Process Improvement, Health Insurance, Medicare, HIPAA, Managed Care, Insurance, Business Analysis, Requirements Analysis, Business Process, Employee Benefits, Leadership, Healthcare, Strategic Planning, Claim, Management, Software Documentation, Testing, SDLC, Requirements Gathering, Vendor Management
Education
Genesee Community College 1976 — 1978
Associates, Computer Science
Excellus BCBS May 2014 - Present
Excellus BCBS May 2005 - May 2014
Excellus BCBS March 2002 - April 2005
Skills
Process Improvement, Health Insurance, Insurance, HIPAA, Healthcare, Underwriting, Data Analysis, Provider Relations, Requirements Analysis, Analysis
Education
Hartwick College 1997 — 2001
Bachelor, Mathematics, Chemistry
Irondequoit High School 1993 — 1997
Rochester Regional Health System December 2013 - Present
Gay Alliance of the Genesee Valley April 2012 - Present
Rochester Police March 2012 - Present
Villa of Hope May 2013 - December 2013
ABVI-Goodwill March 2013 - August 2013
Rochester General Health System January 2013 - May 2013
University of Rochester Medical Center December 2012 - May 2013
Excellus BCBS October 1999 - March 2013
Excellus BCBS November 2007 - January 2010
Excellus BCBS November 2006 - November 2007
Skills
Customer Service, Employee Benefits, Workshop Facilitation, Benefits Administration, Training, Process Improvement, Software Documentation, Healthcare, Performance Management, Coaching, Leadership, Team Building, Outlook, HIPAA, Organizational..., Health Insurance, Recruiting, Microsoft Office, Career Development, Access, Mandated Reporter, Group Therapy, Public Speaking, Mental Health, Career Counseling, Mental Health Counseling, Adolescents, Talent Acquisition, Leadership Development, Employee Training, Staff Development, Organizational..., Family Therapy, Training Delivery, Performance Improvement, Crisis Intervention, Case Managment, Psychotherapy, CBT, Mindfulness, Narrative Therapy, Individual Counselling, Motivational..., Play Therapy, Workforce Planning, Treatment, Interviews, Behavioral Health, Onboarding, Program Development
Education
St. John Fisher College 2010 — 2013
Masters of Science, Mental Health Counseing
Rochester Institute of Technology 2009 — 2009
Masters, Human Resource Development
Columbia College (NY) 2001 — 2008
Bachelors, Criminal Justice, Psychology
U.S. Employee Benefits Services Group January 2014 - Present
Titan Insurance & Employee Benefits Agency, LLC July 2012 - Present
Excellus BCBS August 2007 - July 2012
National Income Life Insurance August 2006 - July 2007
Skills
Health Insurance, Insurance, Dental, Benefits, Vision, Employee Benefits, Life Insurance, Dentistry, Medicare, Disability Insurance, Employee Wellness, Benefits Administration, Flexible Spending..., Long-term Care, COBRA, Term Life Insurance, Critical Illness, Health Care Reform, Open Enrollment, Group Insurance, HMO, Voluntary Employee..., Healthcare, Workers Compensation, 401k, Group Medical, Accident, Health Savings Accounts, Brokers
Education
Franciscan University of Steubenville 2003 — 2006
Bachelor of Arts
Monroe Community College 2002 — 2003
Independence Blue Cross May 2015 - Present
Independence Blue Cross July 2010 - Present
Independence Blue Cross April 2014 - May 2015
Excellus BlueCross BlueShield 2008 - 2010
Excellus BCBS 2006 - 2008
Excellus BCBS 2005 - 2006
University Hospital 2003 - 2005
New York City Health and Hospitals Corporation 2002 - 2002
University of Pennsylvania Health System 1997 - 2001
Skills
Healthcare, Health Policy, Health Insurance, Informatics, Clinical Research, SAS, Managed Care, Statistics, Data Mining, Disease Management, Pharmacy Benefit..., Predictive Modeling, Medicare, Registered Nurse, Certified Professional..., Microsoft Office, MEDecision- Careplanner..., Landacorp- MaxMC, ViPS- MCSource, McKesson- CERME, Visio, Microsoft Excel, SQL, ICD-10, SharePoint, Nursing, Utilization Management, Program Evaluation, Provider Relations, Public Health, Medical Coding, Claim, EHR, Hospitals, Medical Billing, Predictive Analytics, Data Modeling, Health Care Reform, MeDecision- Aerial, Public Speaking
Education
Drexel University - College of Business and Administration 2012 — 2013
Business Analytics Certification
Columbia University Mailman School of Public Health 2001 — 2002
MPH, Public Health
University of Vermont 1993 — 1997
BSN, Nursing
Deloitte Tohmatsu Consulting LLC. January 2015 - Present
Five Star Quality Care 2014 - 2014
Five Star Quality Care 2014 - 2014
Strategy anesthesia December 2011 - December 2013
TEKsystems 2010 - 2011
Excellus BCBS 2010 - 2011
Skills
SDLC, Requirements Analysis, Visio, Business Analysis, SQL, Requirements Gathering, Enterprise Architecture, Integration, SharePoint, Microsoft SQL Server, Agile Methodologies, Software Project..., Business Intelligence, Data Warehousing, PMP, ITIL, Disaster Recovery, Vendor Management, Oracle, Process Improvement
Education
Cornell University 1991 — 1995
Bachelor of Arts (B.A.), Political Science and Government
University of Oxford 1994 — 1994
PPE, Politics, Philosophy, and Economics
Excellus BCBS March 1996 - Present
Skills
SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, Visio, SQL, Software Project..., Integration, Process Improvement, Business Intelligence, Vendor Management
Education
Buffalo State College
BS, IT
Erie Community College
AAS, Information Technology
Excellus BCBS July 2013 - Present
Solu Technology woking at Excellus BCBS February 2012 - July 2013
ITX Corp. December 2010 - February 2012
Tek Systems working at Excellus BCBS 2008 - 2010
JPMorgan Chase 1992 - 2007
Skills
Business Analysis, Requirements Analysis, Business Process..., Requirements Gathering, Documentation, Visio, MS Project, Business Requirements, User Acceptance Testing, Functional..., Quality Assurance, Agile, Requirements Management, Testing, Excel
Education
International Institute for Learning (IIL) 2007 — 2007
ESI International through The George Washington University 2003 — 2003
American Institute of Banking 1990 — 1993
Houghton College 1980 — 1985
B.S, Business Administration
SouthSide High School 1978 — 1980
Excellus BCBS April 2015 - Present
Excellus BCBS February 2007 - April 2015
Excellus BCBS October 2004 - February 2007
Excellus BCBS January 2003 - October 2004
Education
Columbia College
BSBA, Human Resources Management / Business Management
Excellus BCBS May 2012 - Present
MVP March 1988 - June 2012
MVP Health Care 1988 - 2011
Nazareth College August 1985 - December 1991
Skills
Clinical Nursing..., Individual and Group..., Mental Health Clinical..., Healthcare, Medicare, Healthcare Management, Managed Care, Health Insurance, Utilization Management, Clinical Research, Medical Terminology, Hospitals, Case Managment, Disease Management, Nursing, Team Building, Medicaid, Healthcare Information..., Cpr Certified, Behavioral Health, Case Management, Mental Health, Program Development
Education
University of Rochester 1980 — 1983
MS, Psychiatric Mental Health Nursing
Hartwick College 1975 — 1979
Bachelor of Science, Nursing
Excellus BCBS May 2009 - Present
Excellus BCBS August 1993 - May 2009
Skills
Managed Care, Patient Centered..., Practice Facilitation, Healthcare Information..., Health Insurance, HIPAA, Medicare
Education
Gannon University 1976 — 1980
BSN, Nursing
Excellus BCBS July 2014 - Present
Xerox 2009 - December 2013
Xerox 2009 - 2013
Xerox 2006 - 2009
Xerox 2004 - 2006
Xerox 1994 - 2004
Skills
Service Delivery, Business Process..., Process Improvement, IT Service Management, ITIL, Outsourcing, Service Management, Change Management, Vendor Management, Business Process, Disaster Recovery, Managed Services, Integration, IT Strategy, Cost Saving Initiatives, Cost Control, Business Analysis, Generating Revenue, Cost Savings Strategies, Cost Saving Projects, Data Analysis, Financial Analysis, Strategic Financial..., Financial Reporting, Reporting & Analysis, Wireless Management, Wireless Expense..., Security Audits, Internal Audit, Internal Controls, Business Resumption..., Six Sigma, Vendor Managed Inventory, Vendor Contracts, Vendor Management Skills, Third Party Vendor..., Business Services, Analysis, Access
Education
Excelsior College
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Instituto Superior de Profesiones Medias
Associate's degree, Computer Programming
LaGuardia Community College
Associate's degree, Computer Science
paychex July 2011 - Present
Excellus BCBS November 2001 - November 2010
Education
Rochester Business Institute 1987 — 1989
associates, Business administration
Delaware State University
Excellus BCBS June 2015 - Present
Wegmans Food Markets February 2015 - Present
Wegmans Food Markets June 2014 - February 2015
Wegmans Food Markets November 2012 - June 2014
Apple April 2013 - September 2013
MITRE June 2012 - October 2012
New York State Park Police April 2007 - September 2011
Skills
Computer Security, OS X, iOS, System Administration, Cisco IOS, VMware, Linux, Systems Administration, Security Audits, Mobile Device Management, Virtualization, Ubuntu, Windows Server, DNS, Information Security..., C++, Microsoft Office, UNIX, Red Hat Enterprise Linux, Public Speaking, Zabbix, CentOS, Samba, Wiki Development, Windows Operating..., Technical Writing, DNS Server, Perl Script, Systems Engineering, WordPress, Information Security..., Network Operations, Computer Network..., Security, QRadar, Palo Alto Networks, Solarwinds, Security Incident &..., Perl, Information Security, Windows
Education
Rochester Institute of Technology 2010 — 2014
Bachelor of Science, Information Security & Forensics, 3.5
Corning Community College 2006 — 2010
Associate of Science, Computer Information Science, 3.0
Corning Community College 2006 — 2010
Associate of Science, Mathematics and Sciences, 3.1
Excellus BCBS February 1999 - Present
Onondaga County October 1997 - January 1999
GTE May 1985 - September 1996
Skills
WAN, PIX, Disaster Recovery, Vendor Management, Enterprise Architecture, Integration, Network Security, HIPAA, IT Strategy, Requirements Analysis, Network Administration, LAN, QoS, Palo Alto Networks, Cisco Technologies, NAC, Riverbed, OTV, Netflow, Data Center, Networking, Servers, VPN, Virtualization, BGP, DNS, VoIP
Education
Erie Community College 1981 — 1983
Associate's degree, Electrical, Electronics and Communications Engineering
Excellus BCBS June 2013 - Present
TEKsystems October 2012 - June 2013
Eastman Kodak 1982 - 2012
Skills
Solaris System..., Hardware Support, Linux, Unix, Sun, Solaris, Servers, Hardware, System Administration, Troubleshooting, DNS, Storage, Operating Systems, Red Hat Linux, Disaster Recovery, Shell Scripting, TCP/IP, AIX, VMware, VMware ESX, SAN, Cluster
Education
Hudson Valley Community College 1980 — 1982
AAS, Electric Technology
DePaul January 2012 - May 2013
Excellus BCBS February 2012 - December 2012
DePaul December 2008 - January 2012
Lifetime Assistance, Inc. October 2000 - June 2003
Skills
Comfort level with..., Data entry skills –..., Excellent..., Attention to detail, Excellent decision..., Excellent time..., Excellent communication..., Computer proficiency...
Education
Genesee Community College 2013 — 2014
Presently attending, Human Services, General
Brockport High 2000 — 2003
Diploma, Mathematics and Computer Science
Excellus BCBS March 2015 - Present
Deliciously Different (Catering) June 2011 - Present
Victor Hills Golf Club May 2010 - Present
Skills
Financial Analysis, Stock Management, Business Economics, Mathematics, Financial Reporting
Education
Nazareth College of Rochester 2012 — 2016
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Hilbert College 2012 — 2014