Excellus Blue Cross Blue Shield
Industry: Non-profit
DescriptionExcellus BlueCross BlueShield is a non-profit health insurance company headquartered in Rochester, New York. It is part of the Blue Cross Blue Shield Association. Excellus BCBS is upstate New York's largest nonprofit health plan. Headquarters: Rochester, NY CEO: Christopher C. Booth (Jan 1, 2013–) Founded: 1932 Subsidiaries: MedAmerica, Inc., Univera Healthcare, Excellus Ventures Inc, MedAmerica, Inc Parent organization: Lifetime Healthcare, Inc.
Excellus Blue Cross Blue Shield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Excellus Blue Cross Blue Shield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Excellus Blue Cross Blue Shield Salaries. You can even request information on how much does Excellus Blue Cross Blue Shield pay if you want to. Learn about salaries, pros and cons of working for Excellus Blue Cross Blue Shield directly from the past employees.
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Excellus Blue Cross Blue Shield Employees
24 Hour Fitness March 2015 - Present
Cooke Center Academy September 2014 - Present
The League for People with Disabilities February 2012 - Present
St. Elizabeth School September 2013 - August 2014
Morgan State University May 2012 - May 2013
Morgan State University August 2010 - May 2012
Excellus Blue Cross Blue Shield September 2008 - June 2009
Skills
Sports Coaching, Gymnastics, Fitness Training, Autism Spectrum..., Special Needs..., Professional Sports, Cheerleading, Fashion
Education
Long Island University 2014 — 2016
Masters of Science, Physiology and Sports Nutrition
Morgan State University 2009 — 2013
Bachelor's Degree, Psychology
East High School 2005 — 2009
High School, Regents Diploma
UPS May 2013 - Present
UPS May 2013 - Present
Excellus Blue Cross Blue Shield March 2005 - September 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Social Media, Photoshop, Research, Teamwork, Public Speaking, HTML, English, Windows, Access, Budgets, Event Planning, Fundraising, Healthcare, Leadership, Outlook, Program Management, Strategic Planning, Training, Team Building
Education
State University of New York Empire State College 2015 — 2016
Bachelor of Arts (B.A.), Psychology
Onondaga Community College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Surgical Technology
Inland Northwest Health Services January 2007 - Present
Excellus Blue Cross Blue Shield 2003 - 2006
Accenture 1996 - 2002
Skills
Healthcare Information..., Data Integration, Business Process..., SharePoint
Education
William E. Simon School of Business 2003 — 2005
Master of Business Administration (MBA), Corporate Strategy and Healthcare Strategy
University of Illinois at Urbana-Champaign 1994 — 1996
Master of Science (MS), Industrial Engineering
University of Idaho 1989 — 1994
BS, Mechanical Engineering
Moscow High School
Excellus BCBS May 2012 - Present
Excellus Blue Cross Blue Shield November 2011 - May 2012
Mountain Creek Resort November 2009 - March 2011
Skills
Accounting, Financial Reporting, Budgeting, Auditing, Audit, Finance, Analysis, Time Management, Microsoft Excel, Management, Access, Invoicing, Data Analysis, Account Reconciliation, Social Media, Budgets, Financial Statements, Financial Analysis
Education
State University of New York College at Oswego 2006 — 2010
Bachelor's Degree, Finance
State University of New York at OswegoMay 2010 2006 — 2010
B.S, Finance & Economics
Excellus BCBS October 2013 - Present
Excellus Blue Cross Blue Shield December 2011 - October 2013
Excellus BCBS February 2008 - December 2011
Liberty Travel September 2001 - February 2008
Mitten Fluidpower, Inc. September 2000 - March 2002
Skills
Customer Service, Microsoft Office, Project Management, Process Improvement, Management, Marketing, Project Planning, Account Management, Microsoft Excel, PowerPoint, Microsoft Word, Sales Management, Employee Benefits, Business Development, Market Research, Customer Retention, Employee Relations, Recruiting, Call Center, Customer Satisfaction, Insurance, Salesforce.com, Strategic Planning
Education
SUNY Brockport 1995 — 1999
BS, Business administration; Concentration in Human Resources and Marketing. Minor in Criminal Justice
Reactualize LLC June 2010 - January 2013
EMI Music December 2008 - June 2010
Pressflip June 2007 - May 2009
RadRails September 2005 - March 2007
IBM Rational July 2006 - November 2006
IBM Rational June 2005 - November 2005
Excellus Blue Cross Blue Shield June 2004 - November 2004
Education
Rochester Institute of Technology 2002 — 2007
B.S.
ElderONE, an affiliate of Rochester Regional Health System November 2014 - Present
ElderONE, An affiliate of Rochester General Health System October 2012 - Present
Rochester General Hospital December 2010 - October 2012
Excellus Blue Cross Blue Shield October 2006 - February 2010
Excellus BlueCross BlueShield June 2003 - October 2006
Wyeth Pharmaceuticals March 1999 - June 2003
Wyeth Pharmaceuticals September 1996 - March 1999
Wyeth Pharmaceuticals August 1993 - September 1996
Datamax Services November 1989 - August 1993
Skills
Human Resources, Team Building, Management, Project Management, Process Improvement, Recruiting, Leadership, Leadership Development, Microsoft Word, Marketing, Budgets, Data Analysis, Software Documentation, Access, Employee Relations, Program Management, Microsoft Office, Employee Benefits, Analysis, Policy, Customer Service, Payroll, Microsoft Excel, Insurance, Visio, Public Speaking, Coaching, Team Leadership, Organizational..., Performance Management, Training, Change Management, Strategic Planning, Healthcare, Fundraising, Cross-functional Team..., Onboarding, Nonprofits, Teamwork, Hospitals, Medicare, Outlook, Managed Care, Medicaid, Healthcare Information..., Benefits Administration, Time Management, Staff Development, System Administration, Vendor Management
Education
Roberts Wesleyan College 2012 — 2014
Bachelor's Degree, Healthcare Administration, 3.97 GPA
Roberts Wesleyan College
BS, Healthcare Administration
State University of New York Empire State College 2009 — 2012
AAS, Adult Development & Aging, 3.86
Livingston County Mental Health Center November 2014 - Present
Monroe Plan for Medical Care November 2014 - Present
University of Rochester Medical Center September 2014 - Present
Excellus Blue Cross Blue Shield September 2012 - Present
University of Rochester Medical Center 2005 - Present
DePaul PROS 2010 - August 2014
Spiritus Christi Mental Health Ctr May 2013 - 2014
Rochester Rehabilitation Center 2012 - 2012
Rochester Psychiatric Center 2005 - 2012
Rochester Psychiatric Center 2009 - 2011
Skills
Psychiatry, Treatment, Hospitals, Clinical Research, Healthcare, Prevention, Epidemiology, Neurology, Program Development, Emergency Medicine, Informatics, Neuroscience, Patient Safety, Psychopharmacology, Behavioral Health, Family Therapy, Clinical Supervision, Social Services, Case Managment, Medical Education, Healthcare Consulting, Board Certified, Pediatrics, CBT, Inpatient, Nonprofits, Managed Care, Cognition, Psychological Assessment, Family Medicine, Medicare, Adolescents, Physicians
Education
University of Pittsburgh, Western Psychiatric Institute and Clinic 2001 — 2005
State University of New York at Buffalo - School of Medicine & Biomedical Sciences 1997 — 2001
Doctor of Medicine (M.D.)
Hobart and William Smith Colleges 1992 — 1996
Bachelor of Science (BS), Biochemistry
Blue Cross Blue Shield of Michigan July 2014 - Present
Excellus Blue Cross Blue Shield February 2013 - July 2014
HCSC June 1983 - January 2013
Skills
Leadership, Management, Insurance, Healthcare, SDLC, Enterprise Architecture, Finance, IT Strategy, Vendor Management, Program Management, Business Intelligence, Data Warehousing, Integration, Process Improvement, Business Analysis, Disaster Recovery, Software Development, Requirements Analysis, Agile Methodologies, IT Management
Education
University of Notre Dame - Mendoza College of Business 2002 — 2004
MBA
Northern Illinois University 1978 — 1983
BS, Computer Science
Cathedral High School 1974 — 1978
University of Rochester February 2009 - Present
University of Rochester May 2013 - September 2014
Excellus Blue Cross Blue Shield May 2003 - April 2005
Skills
Data Warehousing, Data Analysis, Business Intelligence, Cognos, Database Design, Tableau data...
Education
Univ. of Rochester 1999 — 2001
MBA, Business Administration
St. John Fisher College 1983 — 1987
Bachelors of Science, Management Information Systems
Excellus BCBS January 2015 - Present
Excellus, Blue Cross Blue Shield September 2010 - Present
PAETEC September 2009 - September 2010
Andiamo Partners March 2007 - January 2010
Skills
Performance Management, Succession Planning, Leadership Development, Onboarding, Team Management, Staff Development, Talent Management, Coaching, Talent Acquisition, 360 Feedback, Career Development, Culture Change, HR Consulting, Team Building, Performance Appraisal
Education
Baruch College, City University of New York (CUNY) 2006 — 2008
MS, Industrial and Organizational Psychology
SUNY Fredonia 2003 — 2006
BS, Psychology
Excellus Blue Cross Blue Shield February 2014 - Present
Windstream / Paetec May 2011 - January 2014
Xerox Corporation January 2010 - June 2010
Rochester Institute of Technology April 2008 - August 2009
Harris RF Communications January 2006 - April 2008
Postprandial Toastmasters March 2008 - March 2008
The August Group January 2004 - March 2008
Rolling Thunder 2006 - 2008
Snappy Graphics 2004 - 2006
Kuhn & Schreiber Robotics 2002 - 2004
Skills
Software Development, Unix, Software Engineering, Linux, Object Oriented Design, XML, Integration, C++, Java, C#, Public Speaking, Databases, Eclipse, Testing, Scrum, TCP/IP, SDLC, Visual Studio, Oracle, SQL, Agile Methodologies, Networking, HTML, Troubleshooting, Microsoft SQL Server, MySQL, OOP, jQuery, Solaris, Test Automation, Software Design, Maven, Leadership, Management, Consulting, REST, Web Development, Distributed Systems, CSS, Requirements Analysis, Process Improvement, Program Management, Quality Assurance, Oracle SQL Developer, Team Building, Information Technology, Directing Teams, Motivational Speaking, Inspiring Leadership, Mentoring
Education
Rochester Institute of Technology 2008 — 2009
Master of Science, Computer Science
State University of New York College at Brockport 1994 — 1998
Bachelor, Computer Science
State University of New York College at Brockport 1993 — 1997
Bachelor of Arts, Philosophy
Finger Lakes Community College 1991 — 1993
Associate of Science, Chemistry, Physics, Psychology
WellStar Health System July 2014 - Present
Unity Health System August 2013 - June 2014
National Grants Conferences/Trump Institute 2004 - 2006
Excellus Blue Cross Blue Shield 1993 - 1998
Skills
Nursing, Hospitals, Healthcare, Medical/Surgical, Nursing Care, Meditech, BLS, Joint Replacement, Orthopedic, Medicine, Surgery, Telemetry, Disaster Response, Cardiac Care, Arterial Sheath Removal, PICC Lines, PICC Removal, Cardiac IV Drip, Epic Systems, Cerna Systems, Pyxis, ACLS, Cardiac Cath, IV, Wound Care, Medical Terminology, EKG, Registered Nurses
Education
Liberty University 2014 — 2015
Bachelor of Science Nursing (BSN)
Finger Lakes Community College 2009 — 2013
Associate's Degree, Registered Nursing/Registered Nurse
Excellus Blue Cross Blue Shield August 2007 - Present
Wall Street Bar & Grill and Vinyl Nightclub July 2012 - Present
BreakThrough Entertainment January 2013 - Present
RDG DJ Group January 2012 - August 2012
ONE Nightclub and Lounge February 2012 - March 2012
Lucky's Saloon February 2011 - June 2011
Verizon Wireless January 2005 - May 2007
Best Buy September 1999 - December 2004
Skills
Coaching, Contract Negotiation, Interviewing, Video, Customer Relations, Customer Service, Team Building, Human Resources, Interviews, Management, Recruiting, Call Centers, Customer Retention, Time Management, Customer Satisfaction, Sales, Employee Benefits, Team Leadership, Training, Account Management, Leadership, CRM, Cold Calling, Employee Relations, Outlook, Marketing, Process Improvement, Talent Acquisition, Vendor Management, Event Planning, Insurance, Social Networking, Performance Management, Hiring, Strategic Planning, Leadership Development, Public Speaking, Sales Management, Project Management, Budgets, Talent Management, Microsoft Office, Teamwork, PowerPoint, Event Management, Marketing Communications, Program Management, Operations Management, Access, Social Media
Education
Monroe Community College 1996 — 1999
Associates, Communications
Greece Olympia 1992 — 1996
Excellus Blue Cross Blue Shield May 2014 - Present
Excellus BCBS January 2005 - May 2014
Carrier Corporation September 1985 - January 2005
Skills
Project Management, Data Warehousing, PMP, SDLC, PMO, MS Project, Process Improvement, Program Management, Data Warehouse..., Vendor Management, Project Planning, Release Management, Planview, Business Intelligence..., Business Intelligence..., Risk Management, Issue Management, Communication Skills, Metrics Reporting
Education
Columbia College 1992 — 1994
BA, Business Administration
Erie Materials April 2015 - Present
Brown & Brown Empire State April 2013 - April 2015
Excellus BCBS September 2009 - April 2013
Excellus Blue Cross Blue Shield 2009 - 2013
Excellus BlueCross March 2002 - September 2009
Univera Healthcare (merged April 2000 - March 2002
Excellus BlueCross BlueShield December 1998 - April 2001
Univera Healthcare September 1998 - December 1998
Skills
Insurance, Cognos, Health Insurance, Process Improvement, Employee Benefits, HRIS, Employee Relations, Deferred Compensation, Training, Vendor Management, Strategy, Strategic Planning, Personnel Management, Payroll, Management, Human Resources, FMLA, Benefits Administration, Leadership, Analysis
Education
Rochester Institute of Technology 2008 — 2009
MBA
Rochester Institute of Technology 2008 — 2009
MBA, Business
Columbia College of Missouri
BS, Business Administration
Rochester Institute of Technology
MBA
Excellus BCBS April 2014 - Present
Excellus Blue Cross Blue Shield March 2010 - April 2014
Excellus, Blue Cross Blue Shield April 2008 - March 2010
Excellus Blue Cross Blue Shield January 2007 - April 2008
Excellus Blue Cross Blue Shield April 2005 - January 2007
Skills
Process Improvement, Business Process..., Business Process, Business Analysis, PMP, Change Management, SDLC, Customer Service, Project Portfolio..., PMO
Education
Syracuse University 2006 — 2012
Master of Science (M.S.), Information Management
Syracuse University 1999 — 2002
BS, Information Management
Blue Cross Blue Shield of North Carolina January 2011 - Present
BCBSNC October 1998 - January 2011
Excellus Blue Cross Blue Shield February 1995 - October 1998
Policy Management Systems Corporation July 1984 - February 1995
Skills
COBOL, SQL, Requirements Gathering, Requirements Analysis, SDLC, Business Analysis, Visio, JCL, Websphere, IBM Mainframe, IBM iSeries, Thunderhead, Windows, SharePoint, Microsoft SQL Server, Software Documentation, Mainframe, Systems Analysis, Management, Process Improvement, Vendor Management, WebSphere
Education
Mohawk Valley Community College 1975 — 1994
Computer Science, Accounting
Mohawk Valley Community College-Utica Branch 1991 — 1993
Computer Science
Excellus Blue Cross Blue Shield May 2015 - Present
Excellus Blue Cross/ Blue Shield November 2013 - Present
Paychex June 2013 - November 2013
Verizon Wireless November 2012 - June 2013
Verizon Wireless April 2012 - November 2012
Verizon Wireless January 2010 - April 2012
Verizon Wireless January 2012 - February 2012
Verizon Wireless January 2010 - December 2010
Toshiba Business Solutions March 2007 - August 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Telephone Skills, Billing, Team Leadership, Supervisory Skills, Team Building, Team Management, Call Centers, Leadership, Management, Customer Retention, Invoicing, Training, Time Management, Software Documentation, Sales, Account Management, Customer Experience, Direct Sales, Microsoft Office, Process Improvement, Telecommunications
Education
Walden University 2015 — 2017
Bachelor of Business Communications, Business, Management, Marketing, and Related Support Services
Monroe Community College 1999 — 2002
Associates Degree, Liberal Arts and Sciences/Liberal Studies
Monroe Community College 1999 — 2002
Associates, the Sciences of Liberal Arts
St.Bonaventure University 1998 — 1999
Journalism mass communications
Cisco Systems April 2013 - Present
Lime In The Coconut Studios 1999 - Present
Excellus Blue Cross Blue Shield 2012 - 2013
Copshop.com / Book Em 2008 - 2010
2nd Nature Interactive Web Studio 2007 - 2008
New York State Senate 2002 - 2005
Pearson Education 1996 - 1999
Skills
Adobe -..., JavaScript, jQuery, XML, XSL, DHTML, XHTML, HTML 5, CSS3, QuarkXPress, Visual Basic 5.0/6.0, System Architecture, Visio, UML, TCP/IP protocols, CGI, Microsoft Office -..., SEO, Forms/Emails, RSS, FTP, Lotus Notes, Rational Quality Manager, SharePoint Designer, Websphere, MySQL, PHP4/5, ASP, IIS, ODBC, VBScript, AJAX, OOP, User Interface
Education
Columbia College
Bachelor’s Degree, Interdisciplinary Studies, Minors: Computer Information Systems and Management
Excellus Blue Cross Blue Shield December 2012 - Present
Healthcare Industry June 2012 - Present
Unity Health System March 2010 - June 2012
Unity Health System 2000 - 2010
Skills
Healthcare Case..., Quality Improvement, Team Building, Team Leadership, Health Education, Training, Best Practices, Program Management, Teaching, Healthcare, Process Improvement, Program Development, Case Managment, Healthcare Management, Leadership, Public Health, Clinical Research, HIPAA, Nursing, Hospitals
Education
University of Rochester
Master of Science (MS), Gerontological Nursing
University of Pittsburgh
Bachelor of Science, Nursing
Boston Mutual Life Insurance Company January 2007 - Present
Excellus Blue Cross Blue Shield 2005 - 2006
Blue Shield of California 2003 - 2005
GE Financial Assurance 1998 - 2003
Golden Rule Insurance Company 1996 - 1998
Towers Perrin 1994 - 1995
Connecticut Mutual Life Insurance Company 1989 - 1994
Price Waterhouse 1984 - 1989
CIGNA Corporation 1979 - 1984
Skills
Insurance, Underwriting, Risk Management, Life Insurance, Mergers & Acquisitions, Employee Benefits, Actuarial Science, Reinsurance, Health Insurance, Financial Risk, Medicare, Management, Strategic Financial..., Business Development, General Insurance, Mergers, Investments, Property & Casualty..., ALM
Education
University of Connecticut 1975 — 1979
BS, Mathematics/Actuarial Science
South Windsor High School 1971 — 1975
Excellus Blue Cross Blue Shield December 2013 - Present
Going My Way Travel September 2009 - Present
Excellus Blue Cross Blue Shield November 2011 - November 2013
Single Volunteers of Rochester, Inc July 2001 - September 2011
Eastman Kodak Company June 1976 - April 2009
Skills
Strategic Planning, Business Analysis, Business Process..., Relationship Management, Performance Tuning, Customer Satisfaction, Manufacturing, Testing, Purchasing, Process Improvement, Six Sigma, Change Management, Cross-functional Team..., Leadership, Operations Management, Project Management, Business Process..., Team Leadership, Program Management, Continuous Improvement, CRM, Strategy
Education
Rochester Institute of Technology
Bachelor's, Program
Cardinal Mooney
Paychex Inc. October 2011 - July 2013
Wilson Farms February 2011 - October 2011
Rochester Institute of Technology - National Technical Institute for the Deaf December 2008 - August 2010
Excellus Blue Cross Blue Shield June 2009 - November 2009
Explore Rochester IT 2008 - 2008
U.S. Army September 1995 - January 1998
Skills
Databases, Software Documentation
Education
Rochester Institute of Technology 2008 — 2010
Bachelor of Science, Management Information Systems, Information Technology and Business
Monroe Community College 2006 — 2008
Associate in Science, Computer Information Systems, Computer Information Systems
Trident Marine April 2015 - Present
Durst Image Technology U.S. October 2014 - Present
Junior Achievement September 2013 - Present
Simon Graduate School of Business, University of Rochester April 2012 - Present
Various April 2012 - October 2014
VWR Education June 2008 - April 2012
Board Member VOA of WNY 2006 - 2012
Excellus Blue Cross Blue Shield 2004 - 2007
Wegmans Food Markets 1997 - 2004
Xerox Corporation October 1992 - April 1997
Skills
Financial Reporting, Accounting, Inventory Management, SOX, Retail, Continuous Improvement, Strategic Partnerships, Creative Thinking, Manufacturing, Coaching & People..., Financial Analysis, Financial Planning, Strategic Planning, Internal Audit, Consultancy, CPA, Financial Leadership, Sarbanes-Oxley Act, Leadership, Strategic Financial..., Managerial Finance, Cost Accounting, Budgets, Analysis, Variance Analysis, Management, Financial Modeling, General Ledger, Cash Management, Mergers, Auditing, Internal Controls, US GAAP, Team Building, Cross-functional Team..., Profit Maximization, Cash-flow Management, Financial Systems, Process Optimization, Business Process..., MS Axapta, Activity Based Costing, Activity Based..., Banking, Treasury Services, Multi-State Sales Tax, Public Speaking, Process Consulting, Creative Financing, Executive Coaching
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2002 — 2004
MBA, EMBA
Clarkson University 1985 — 1989
BS, Accounting & Law
Rome Free Academy 1981 — 1985
Regents/Honors Diploma, Pre-college
Excellus Blue Cross Blue Shield February 2011 - Present
Health Alliance Medical Plans June 2005 - March 2011
WellCare November 2000 - May 2005
UnitedHealthcare February 2000 - November 2000
CIGNA Healthcare July 1999 - February 2000
CIGNA Healthcare May 1996 - July 1999
CIGNA Healthcare January 1995 - May 1996
Skills
Managed Care, Provider Relations, Network Development, Hospitals, Strategic Planning, Physicians, Credentialing, Medicare, Medicaid, Health Insurance, HMO, Contract Negotiation, Data Analysis, Health Care Reform, Healthcare, Healthcare Consulting, Healthcare Management, Insurance, Leadership, Medicaid Managed Care, Healthcare Industry, Physician Relations, PPO
Education
Lewis University
BA
Living With The Magic Vacations, LLC January 2015 - Present
Mouseketrips August 2010 - December 2014
Seneca Foods Corporation May 2009 - October 2010
Seneca Foods Corporation May 2008 - March 2009
Jenny Craig June 2007 - May 2008
Excellus Blue Cross Blue Shield June 2006 - April 2007
The Picture People May 2006 - March 2007
Century 21 New Millennium December 2004 - May 2006
AAA Mid-Atlantic February 2004 - September 2004
Skills
Recruiting, Training, Human Resources, Customer Service, Software Documentation, Marketing, Leadership, SAP HR, Payroll, Employee Benefits, Business Process, PowerPoint, Personnel Management, Time Management, Accounts Payable, Business Analysis, Microsoft Office, Microsoft Excel, Event Management, Sales, Sourcing, Hiring, Event Planning, Budgets, Team Building, Outlook
Education
State University of New York at Buffalo 2002 — 2003
B.S, Individualized; Art History, Design, Business and Hospitality
Monroe Community College 1998 — 2002
A.S, Liberal Arts and Science
Excellus Blue Cross Blue Shield September 2015 - Present
Excellus BCBS June 2014 - September 2015
Excellus BCBS June 2014 - September 2015
Excellus BCBS April 2010 - June 2014
Excellus BCBS April 2006 - April 2010
Skills
Strategic Planning, Project Management, Insurance, Team Building, Analysis, Program Management, Process Improvement, Leadership, Healthcare, Health Insurance, Data Analysis, Requirements Analysis
Education
SUNY Canton
Associate of Arts and Sciences (A.A.S.), Human Services, General
State University of New York College at Cortland
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Booz Allen Hamilton March 2015 - Present
SWB Consulting Group February 2014 - Present
Navigant Consulting 2012 - February 2014
WellCare August 2011 - 2012
Quality Organization September 2010 - August 2011
Ovations/Evercare/UnitedHealth Group August 2007 - April 2009
Commission on Children- Parent Leadership Training Institute 1997 - 2009
Unison Health Plan 2005 - 2007
Healthnet, Northeast 1998 - 2004
Excellus Blue Cross Blue Shield 1992 - 1995
Skills
Network Development, Sales, Managed Care, Medicare, Medicaid, Health Insurance, Insurance, Strategy, Data Analysis, Healthcare, Marketing, Leadership, Process Improvement, Strategic Planning, Health Policy, Quality Improvement, Health Care Reform, Program Management, Training, Policy, Hospitals, Start-ups, Healthcare Information..., Management, Healthcare Consulting, EHR, Analysis, Performance Improvement, Healthcare Management, Healthcare Industry, Government, Management Consulting, Revenue Cycle, HIPAA, Physicians, Executive Management, Consulting, Finance, Informatics, Public Health, Organizational..., EMR, Public Policy, Published Author, Accountable Care, Population Health, Diversity & Inclusion, Health Economics, Policy Analysis, Bundled Payment
Education
University of Chicago 1989 — 1991
MPP/MHA, public policy
Harvard University, John F. Kennedy School of Government
Syracuse University
Excellus Blue Cross Blue Shield 2007 - December 2012
Blue Heron Consulting September 2005 - May 2007
Communication Synergy Technolgies 2004 - 2005
De-Mark Consulting 2003 - 2005
Scene Genesis 2002 - 2003
Kodak 2000 - 2002
Eastman Kodak 1996 - 1999
Eastman Kodak 1977 - 1996
Skills
Program Management, Product Management, Document Management, Project Analysis, Change Management, Document Imaging, Management, Project Scope..., Strategy, Business Analysis, Business Process..., Risk Management, Requirements Gathering, Healthcare Consulting, Project Management, Vendor Management, Visio, Cross-functional Team..., Process Improvement, PMO, Business Requirements, HIPAA 5010 Healthcare..., EDI ANSI X12, Electronic Remittances..., Project Charter..., Project Scope Management, RequisitePro, ClearCase, Business Process, Communication Skills, Scope Management, Project Delivery, Enterprise Software, Professional Services, Product Marketing, Product Development, Analysis, Integration, SDLC, PMP, Strategic Planning, Requirements Analysis
Education
Simon Fraser University 1967 — 1970
Economics & Statistics
University of Wisconsin-Milwaukee 1964 — 1967
B.S., Economics & Mathematics
Syracuse City School District September 2014 - Present
Opportunities in Central New York December 2013 - August 2014
John Arquette Properties August 2012 - December 2013
Opportunities in Central New York 2012 - November 2012
SRC 2011 - 2012
Tyler Fire Equipment 2011 - 2011
Excellus Blue Cross Blue Shield 2010 - 2010
Grand Blanc Community Schools 2010 - 2010
Davison Community Schools 2008 - 2010
Davison Community Schools 2006 - 2008
Skills
Training, Microsoft Word, Time Management, Fundraising, Team Leadership, Organizational..., Multi-tasking..., High level of initiative, Problem Solving, Coaching, Communication Skills, Writing, Microsoft Office, Microsoft Excel, Microsoft Publisher, PowerPoint, Outlook, Customer Service, Supervision, Data Entry, Dropbox, MLS (data entry and..., Editing, Brochures, Invoicing, Compliance, Real Estate, Proofreading, Research, Typing, Spreadsheets, Marketing, Real Estate Transactions, Microsoft Access, Lotus Notes, Teaching, Event Coordination, Follow Through, Feedback
Education
Siena Heights University 1988 — 1992
Bachelor of Arts (BA), English & Elementary Education
University of Michigan-Flint
Excellus Blue Cross Blue Shield 2010 - Present
Excellus BCBS October 2004 - April 2010
University of Rochester Medical Center September 2001 - October 2004
Skills
Requirements Analysis, Data Analysis, Business Analysis, Change Management, Project Management, Analysis, Testing, Microsoft Office, Databases, Healthcare, Microsoft Excel, Public Speaking, Cross-functional Team..., HIPAA, Process Improvement, Program Management, Requirements Gathering, Software Documentation
Education
State University of New York College at Brockport 1995 — 2001
BA, Mathematics
Monroe Community College 1982 — 1985
AAS, Engineering Science
L.L.Bean November 2011 - Present
Excellus 2007 - 2011
Excellus Blue Cross Blue Shield November 2004 - December 2007
Self-employed April 2001 - February 2005
RHI Group September 1996 - March 2001
Fisons Corporation September 1985 - May 1996
Skills
CISSP, Security, IT Risk, Security Architecture..., Infrastructure Security, Infrastructure Planning, IT Strategy, it management, Network Architecture, Network Security, Computer Security, Data Security, HIPAA, SOX, Risk Assessment, Enterprise Risk..., Enterprise Architecture, Information Architecture, PCI DSS, Infrastructure, Integration, Sarbanes-Oxley Act, IT Management, Information Security, Information Technology, Cisco Technologies, Disaster Recovery
Education
Rochester Institute of Technology 2003 — 2004
BS, Computer Technology / Electrical Technology / Criminal Justice
Jamestown Community College 1981 — 1984
A.A.S., Computer Technology
Cognisight, LLC June 2011 - Present
EBS-RMSCO, Inc. 2010 - May 2011
Excellus Blue Cross Blue Shield October 2007 - February 2010
Excellus BlueCross BlueShield 2007 - February 2010
Univera Community Health 2007 - 2009
Excellus BCBS October 2001 - October 2006
BCS Rochester 1995 - 2001
BCBSNJ 1987 - 1989
BCBSNJ 1985 - 1987
People Express Airline 1983 - 1987
Skills
Risk Adjustment Expert..., Medicare & Medicaid..., Business Process..., Product Development, Project Management..., Change Management, Business Strategy, Helping Clients Succeed, Management, Leadership, Medicare, Insurance, Strategy, Risk Management, Project Management, Business Intelligence, Budgets, Employee Benefits, Provider Relations, Data Analysis, Healthcare, PMP, Hospitals, Leadership Development, Performance Management, Team Leadership, Start-ups, CRM, Business Development, Coaching, Talent Management, Marketing, Sales, Call Centers, Cross-functional Team..., Customer Service, Strategic Planning, Program Management, Process Improvement, Health Insurance, Managed Care, HIPAA
Education
State University of New York College at Buffalo 1979 — 1983
BS, Business Studies & Administration
State University of New York College at Buffalo 1979 — 1983
Bachelor of Science (BS) and BA, s
Niagara Wheatfield High School 1976 — 1979
Regents, Math & Science
Calero Software August 2013 - Present
IBM June 2012 - November 2012
Frontier Communications May 2011 - July 2012
Eastman Kodak July 2010 - August 2010
Excellus Blue Cross Blue Shield July 2010 - July 2010
Frontier Communications June 2010 - June 2010
Skills
C#, Java, Microsoft SQL Server, NHibernate, ANTLR, MongoDB, Web Applications, Microsoft Office, XML, Oracle, Visual Basic, C++, ColdFusion, JavaScript, Pascal, HTML, Testing, Assembly, Agile Methodologies, SQL
Education
Rochester Institute of Technology 2011 — 2013
Bachelor of Science, Computer Science
Monroe Community College 2010 — 2011
Muller Quaker Dairy April 2013 - Present
Dr. Arigo Orthodontics April 2009 - April 2013
Agape Physical Therapy Svc February 2003 - March 2009
Excellus Blue Cross Blue Shield August 1999 - February 2003
Skills
Executive support and..., Microsoft Office, Event Planning, Event Management, Corporate Events, Outlook, Receptionist Duties, Concur, Shipping & Receiving, Microsoft Excel, PowerPoint, Microsoft Word, Contract Management, Electronic Filing, Charities, Communication, Corporate Social..., High Level Of..., Screening Resumes, Employee Training, Committees, Marketing Communications, Flyer Design, Community Outreach, Public Speaking, Public Relations
Education
Brockport, NY
Genesee Community College
Excellus Blue Cross Blue Shield April 2015 - Present
Excellus BCBS March 2013 - April 2015
Excellus BCBS February 2012 - March 2013
Excellus BCBS April 2009 - February 2012
Skills
Employee Training, Customer-focused Service, Mentoring Of Staff, Team Leadership, Research, Enrollments, Treasury, User Documentation, Inventory Analysis, Accurate Data Entry, Quality Control, Quality Auditing, Health Insurance, Claim, Insurance, Healthcare Industry, Lotus Notes, Auditing, Customer Service
Education
SUNY Oswego 2004 — 2008
Bachelor's degree, Accounting and Finance
Liverpool High School 1999 — 2003
Regents Diploma, Mathematics and Computer Science
Excellus Blue Cross Blue Shield September 2011 - Present
Federal Government March 2010 - January 2013
Education
Florida State University
Family Practice Nurse/Nursing
Excellus Blue Cross Blue Shield Print Specialist IIExcellus BCBS1987 - Present
Skills
Insurance, Leadership, Process Improvement, Strategic Planning, Project Management, Business Analysis, Team Building, Analysis, Health Insurance, Marketing
Education
Onondaga Community College 1986 — 1988
Math/Science/Art
Excellus Blue Cross Blue Shield June 2015 - Present
Five Star Bank May 2014 - August 2014
Brockport Golf Club August 2012 - August 2013
Flash's Tavern October 2002 - June 2012
Skills
Mathematics, Microsoft Office, Internet, Leadership, Public Speaking, Student Counseling, Academic Tutoring
Education
Temple University - Fox School of Business and Management 2013 — 2016
Bachelor of Business Administration (BBA), Actuarial Science
State University of New York College at Brockport 2012 — 2013
Undeclared, Freshman
Brockport High School 2009 — 2013
High School Diploma
Excellus Blue Cross Blue Shield April 2010 - Present
Excellus Blue Cross Blue Shield April 2008 - May 2010
Affiliated Computer Services August 2003 - April 2008
USA Datanet January 2001 - July 2003
Skills
Call Center, Vendor Management, Call Centers, Process Improvement, Customer Service, Strategic Planning, Management, Workforce Management, Software Documentation, Business Analysis, CRM, Cross-functional Team..., Customer Satisfaction, Operations Management, Performance Management
Education
State University of New York College at Brockport 1995 — 1997
BS, English Literature
Strategy&, part of the PwC network April 2015 - Present
Oracle June 2010 - April 2015
Excellus Blue Cross Blue Shield May 2001 - June 2010
Syracuse University September 1996 - December 2006
Navisite (was AppliedTheory Corporation) September 1996 - May 2001
Questra Consulting August 1995 - September 1996
Mutual of New York December 1987 - August 1995
Skills
Enterprise Architecture, IT Strategy, Solution Architecture, SOA, Enterprise Software, Cloud Computing, Software Development, Requirements Analysis, Application Architecture, TOGAF, IT Management, Software Project..., Business Process, SaaS, Business Architecture, Business Process Design, Team Leadership, Project Portfolio..., Data Warehousing, Requirements Gathering, System Architecture, Identity Management, Change Management, Software Design, EAI, PMO, Governance, Insurance, Strategy, Design Thinking, Systems Thinking, Management Consulting, UML, Healthcare, Retail, Media Entertainment, Public Sector, Pharmaceutical Industry, Banking, Finance, Grocery Industry, Archimate, Oracle Enterprise..., Zachman, Ontology, Cyber-security, Information Security
Education
Syracuse University - Martin J. Whitman School of Management 1985 — 1987
Bachelor of Science, Business Administration, Summa cum laude
Onondaga Community College 1983 — 1985
A.A.S., Business Administration
Excellus Bluecross Blueshield September 2015 - Present
ASAPSoftwareDevelopment January 1995 - Present
Excellus Bluecross Blueshield (contract position through TEK systems) August 2015 - September 2015
HSBC Commercial Banking (Contract through TEK) February 2015 - February 2015
Excellus BCBS June 2013 - December 2014
Excellus Blue Cross Blue Shield July 2011 - December 2012
Monroe #1 BOCES 1986 - 2011
Skills
SQL, Visual Basic, Active Directory, Microsoft SQL Server, Windows Server, Databases, Software Development, Access, Requirements Analysis, Business Analysis, Data Analysis, Troubleshooting, ASP.NET, System Administration, Java, JavaScript, Training, Oracle, SDLC
Education
Monroe Community College 1980 — 1982
Associate of Arts and Sciences (A.A.S.), Computer Programming, Specific Applications
Saint John Fisher College
Excellus BCBS March 2010 - Present
MC Properties November 2005 - Present
Excellus Blue Cross Blue Shield March 2010 - June 2012
IAE-IKON Office Solutions August 2009 - February 2010
Toshiba Business Solutions September 2007 - August 2009
Xerox (Eastern Copy) November 2006 - September 2007
Skills
Marketing, Sales, CRM, Customer Service, Recruiting, Cold Calling, Management
Education
Elmira College 2003 — 2005
BA, Business
Monroe Community College
Associates Degree, Business/Marketing
Impact Technologies A Sikorsky Innovations Company November 2011 - Present
Impact Technologies, LLC September 2010 - November 2011
Firth Rixson September 2009 - September 2010
The Victor Chamber of Commerce March 2009 - August 2009
The Raytec Group January 1995 - January 2009
The Raytec Group October 1987 - January 2009
The Raytec Group January 1987 - January 2009
The Raytec Group January 1987 - January 1995
Excellus Blue Cross Blue Shield July 1984 - October 1987
Excellus BlueCross BlueShield January 1984 - January 1987
Skills
Accounting, General Ledger, Financial Analysis, Accounts Payable, Process Improvement, Financial Reporting, Payroll, Account Reconciliation, Fixed Assets, Finance, Financial Statements, Auditing, Budgets, Analysis, Cash Flow, QuickBooks, Tax
Education
University at Buffalo 1980 — 1984
BS, Accounting, Management Information Systems
Institute of Management Accountants
ACM Medical Laboratory June 2015 - Present
Excellus Blue Cross Blue Shield April 2009 - May 2015
Excellus Blue Cross and Blue ShieldRochester, New York June 2006 - 2009
Xerox November 2005 - May 2006
Kodak Health Group July 2004 - October 2005
HSBC August 2003 - July 2004
Info Directions August 1997 - June 2003
bausch & Lomb February 1992 - July 1997
citicorp 1983 - 1995
citicorp 1985 - 1993
Skills
Integration, Project Management, Software Development, Project Planning, Telecommunications, SDLC, Leadership, Team Building, Requirements Analysis, Software Project..., Business Analysis, Vendor Management, PMP, PMO, Program Management, Process Improvement, Project Portfolio..., IT Strategy, Cross-functional Team..., Requirements Gathering
Education
State University of New York College at Brockport 1981 — 1983
Bachelor of Science, Computer Science
Tyson Foods April 2013 - Present
Dell July 2010 - September 2012
Nelnet May 2007 - December 2009
KBB Consulting & Networking (KBBCNET) May 1996 - December 2007
Excellus Blue Cross Blue Shield August 2006 - May 2007
New Directions Youth & Family Services March 2002 - February 2006
Skills
Strategy, Leadership, Management, Program Management, Social Media, Social Media Marketing, Public Relations, Corporate Communications, Social Networking, Project Management, Vendor Management, Lead Generation, Web Analytics, E-commerce, Marketing Communications, Blogging, Marketing, Integrated Marketing, Online Marketing, Digital Strategy, Digital Marketing, Web Development, SEM, SEO, Online Advertising, Content Strategy, Web Content Management, Public Speaking, Entrepreneurship, Business Strategy, Business Development, Business Analysis, Strategic Planning, Business Process, Process Improvement, Change Management, Team Building, Cross-functional Team..., Corporate Branding, Corporate Blogging, Corporate Social..., Customer Experience, Customer Service, Customer Insight, Project Portfolio..., Enterprise Software, Integration, IT Service Management, PMO, Training
Education
University of California, Los Angeles - School of Law
Law, Civil Litigation
Operation Gorgeous Coaching, LLC. March 2013 - Present
Excellus Blue Cross Blue Shield September 2004 - Present
NARS Cosmetics August 2011 - December 2011
BCBGMAXAZRIAGROUP August 2009 - June 2011
Skills
Marketing, Sales, Entrepreneurship, Fashion, Strategic Planning, Customer Satisfaction, Customer Service, Cosmetics, Business Strategy, Beauty Industry, Youth Mentoring, Public Speaking, Product Development, New Business Development, Skin Care, Sales Management, Retail, Volunteering, Customer Support, Customer Experience, Customer Oriented, Volunteer Management, Volunteer Training, Leadership, Leadership Development, Coaching, Social Networking
Education
Medaille College 2004 — 2006
Business/Commerce, General
Excellus BCBS April 2013 - Present
Excellus BCBS January 2010 - April 2013
Excellus BCBS July 2009 - January 2010
Excellus Blue Cross Blue Shield February 2007 - July 2009
Excellus BCBS December 2005 - February 2007
Excellus BCBS December 2004 - December 2006
Excellus BCBS February 2003 - December 2004
Skills
Strategic Leadership, Operations Management, Program Execution, Strategic Planning, Vendor Management, Product Development, Market Research, Marketing, Integrated Marketing, Staff Development, Health Insurance, Managed Care, Healthcare, Cross-functional Team..., Insurance, Process Improvement, Management, Marketing Strategy, Organizational..., Project Management, Strategy, Team Building
Education
University of North Carolina at Chapel Hill 2006 — 2009
Masters of Public Health, Public Health
Ithaca College 1999 — 2003
BS, Health Care Administration
CAI Computer Aid Inc Contractor February 2012 - December 2014
Community Bank, N.A. 2010 - February 2012
Consultant / Independent October 2005 - October 2010
Excellus Blue Cross Blue Shield July 1997 - August 2002
Mutual of New York MONY April 1982 - April 1992
Skills
Business Analysis, Software Project..., Requirements Gathering, Project Management, Requirements Analysis, SDLC, Agile Methodologies, Business Intelligence, Integration, Business Process, SQL, Data Warehousing, SharePoint, Affordable Care Act-..., Minimum Essential..., Business Writing, System Testing, Regression Testing, User Acceptance Testing, Software Requirements, Program Management, Consulting, Medicare, FHP Family Health Plus, CHP Child Health Plus, Healthcare Information..., Healthcare Consulting, Healthcare Claims, HIPPA, Medical Terminology
Education
New York Institute of Technology 1980 — 1981
Bachelor's Degree, Business Administration and Management, cum laude
Oyster Bay High School
Excellus Blue Cross Blue Shield December 2014 - Present
Progressive Insurance August 2013 - December 2014
Wegmans Food Markets December 2006 - July 2013
Skills
Actuarial Exams, SQL, Microsoft Excel, VBA, Loss Reserving, Microsoft Word, Python, Microsoft Office, PowerPoint, Data Analysis, Analysis, Customer Service, Teamwork, Matlab, Access, Communication Skills
Education
Rochester Institute of Technology 2009 — 2013
Bachelor of Science (B.S.), Applied Mathematics
Exelis September 2013 - Present
Eastman Kodak 2008 - August 2013
Rochester Institute of Technology June 2006 - May 2008
Excellus Blue Cross Blue Shield December 2007 - February 2008
Veramark Technologies August 2006 - May 2007
Rochester Institute of Technology November 2004 - May 2006
Skills
C#, SQL, Software Engineering, Software Development, Object Oriented Design, Visual Studio, Agile Methodologies, Java, XML, Scrum, SOAP, Eclipse, JavaScript, .NET, C++, ClearCase, ASP.NET, Web Services, Databases, Microsoft SQL Server, Linux
Education
Rochester Institute of Technology 2003 — 2008
BS, Computer Science
Genesee Regional Bank September 2014 - Present
Alstom Power September 2013 - August 2014
Wegmans Food Markets August 2007 - September 2013
Dent Neurologic Institute November 2012 - May 2013
Excellus Blue Cross Blue Shield June 2012 - August 2012
Skills
Microsoft Office, HTML, SQL, PowerPoint, Access, Microsoft Word, Microsoft Excel, Outlook, Customer Service, Windows, Teamwork, Time Management, Data Entry, Lotus Notes, Policy, Facebook, Social Media, Leadership, Recruiting, Interviews, Management
Education
University at Buffalo 2009 — 2013
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Saab Sensis April 2003 - Present
Sensis Corporation April 2003 - April 2009
Excellus, Inc June 2000 - February 2003
Excellus BCBS November 1997 - June 2000
Excellus Blue Cross Blue Shield November 1994 - November 1997
Blue Cross Blue Shield CNY April 1988 - November 1994
Skills
Benefits Administration, Employee Relations, Human Resources, Employee Benefits, HRIS, Performance Management, Deferred Compensation, Applicant Tracking..., Employee Handbooks, Recruiting, Interviews, FMLA, Workers Compensation, New Hire Orientations
Education
Columbia College (NY) 1991 — 1993
BA, Business/Accounting
C.W. Baker High School 1980 — 1983
Excellus Blue Cross Blue Shield June 2014 - Present
Excellus BCBS February 2007 - Present
Allstate Insurance August 2006 - February 2007
Combined Insurance May 2006 - August 2006
Skills
Health Insurance, Insurance, Medicare, Call Centers, HIPAA, Claim, Managed Care, Process Improvement, Medicaid, Lotus Notes, Customer Service, Customer Satisfaction, Medicare Part D, Data Entry, Outlook
Education
Monroe Community College 2004 — 2010
Golden Heights Christian Academy 1999 — 2003
Eric Mower and Associates October 2010 - December 2010
Excellus Blue Cross Blue Shield May 2010 - August 2010
Education
Syracuse University 2009 — 2011
Masters Degree in Telecommunications & Network Management, CAS in Information Security Management
Villanova University 2005 — 2009
BS in Business Administration, Management Information Systems
Allied-Horizontal Wireline Services June 2014 - September 2015
Schlumberger September 2012 - May 2014
Excellus Blue Cross Blue Shield June 2010 - December 2010
Skills
Testing, Management, Engineering, Project Management, Troubleshooting, Six Sigma, MS Project, Process Improvement, Process Engineering, Manufacturing, Windows, Team Leadership, Product Development, Analysis, Data Analysis, Software Development, Databases, Business Analysis, Access, System Administration, Cross-functional Team..., SDLC
Education
Rensselaer Polytechnic Institute 2008 — 2012
B.S. Industrial & Management Engineering, Engineering/Industrial Management
Rensselaer Polytechnic Institute 2008 — 2012
Bachelor of Science (B.S.), Industrial and Management Engineering
Managed Care Consulting Services with focus on pay for performance, PCMH & ASO development 2012 - Present
Devon Health Services, Inc 2004 - 2012
Harmony Hospice, LLC 2003 - 2004
Excellus Blue Cross Blue Shield 2002 - 2003
Highmark Blue Cross Blue Shield 1998 - 2002
VALE-U-HEALTH 1995 - 1998
St. John Medical Center (Now Trinity Health) 1993 - 1995
UPMC Shadyside 1986 - 1993
Skills
Managed Care, Medicare, Healthcare, Hospitals, Physicians, Healthcare Consulting, Leadership, Healthcare Management, Medicaid, Physician Relations, EHR, HIPAA, Healthcare Information..., Credentialing, Practice Management, Clinical Research, Medicine, Healthcare Industry, Nursing, Provider Relations, Health Insurance, Insurance, Access, Health Policy, Health Information..., Medical Terminology, Network Development, Quality Improvement, Revenue Cycle, Process Improvement, Revenue Cycle Management, Informatics, EMR, Ambulatory, Health Information..., Epic Systems, Patient Safety, Performance Improvement, Medical Billing, JCAHO, PPO, Patient Centered..., Provider Pay for..., Accountable Care...
Education
Duquesne University
BSN, Nursing, GPA 3.85
University of Pittsburgh
Masters Degree, Nursing Administration, GPA 3.85
Excellus BCBS July 2012 - Present
Constellation Brands September 2010 - October 2012
Xerox September 2008 - September 2010
Excellus Blue Cross Blue Shield July 2007 - September 2008
Citi 2005 - 2007
Skills
Cross-functional Team..., Process Improvement, Vendor Management, Change Management, Business Analysis, SDLC, Team Leadership, Data Modeling, Project Management, Leadership, SAP, Infrastructure..., Enterprise Architecture, ERP, CRM, Data Center, Customer Service, ITIL, IT Strategy, Strategic Planning, IT Operations, Business Intelligence, Integration, Business Process..., Management, Business Process, IT Management, Project Planning, Business Process..., Disaster Recovery
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2000 — 2003
MBA, Information Technology, E-Commerce and Competitve Strategy
SUNY Cortland 1989 — 1993
BS, Physical Education
Omni-ID March 2015 - Present
Scriptel Corporation September 2013 - March 2015
Bose Corporation February 2013 - September 2013
Xerox Corporation June 2007 - February 2013
Excellus Blue Cross Blue Shield March 2006 - August 2006
Rochester Institute of Technology November 2005 - February 2006
Skills
Java, Web Applications, Software Engineering, Ruby on Rails, Agile Methodologies, Software Development, XML, Linux, Scrum, C++, C, Object Oriented Design, Python, CVS, Embedded Linux, Subversion, ClearCase, Software Design
Education
Rochester Institute of Technology 2003 — 2008
Bachelor of Science, Computer Science
East Rochester High School
East Rochester High School
Leveraging Technology Solutions LLC September 2013 - Present
Excellus Blue Cross Blue Shield January 2006 - August 2013
Johnson and Johnson MD&D October 2002 - December 2005
Emedco June 2001 - October 2002
Bausch + Lomb June 1996 - June 2001
HCS 1992 - 1994
Skills
Requirements Analysis, PMO, SDLC, Business Analysis, Project Portfolio..., Databases, Enterprise Software, Resource Management, Software Project..., Requirements Gathering, Process Improvement, Integration, Project Management, PMP, Testing, Vendor Management, Program Management, Visio, Leadership, IT Strategy, Business Process..., Business Requirements, Business Process, Enterprise Architecture, Business Intelligence
Education
State University of New York at Buffalo 1995 — 1999
MBA, Concentration in Information Systems
SUNY Geneseo 1988 — 1992
BS, Management Information Systems
Excellus Blue Cross Blue Shield June 2013 - Present
Excellus BlueCross BlueShield April 2010 - Present
Excellus, Blue Cross Blue Shield October 2007 - June 2010
Global Crossing July 1999 - June 2007
Global Crossing 1992 - 1999
RCI 1988 - 1992
Skills
Process Improvement, Change Management, Customer Relations, Project Management..., Cross-functional Team..., Sales Support, Staff Development, Business Process..., Operations Management, Performance Management, Team Building, Team Leadership, Documentation, Telecommunications, Problem Solving, Quality Assurance, Vendor Relations, Customer Satisfaction, Planning, Forecasting, Account Management, Sales Management, Troubleshooting, Program Management, PMP, Leadership, Project Management, Project Planning, Management, Call Centers, Training, Software Documentation, Sales, Customer Service, Team Management, Recruiting, Business Analysis, Strategy
Education
Roberts Wesleyan College 2005 — 2007
BS, Organizational Management
Monroe Community College 1984 — 1986
Associate of Arts and Sciences (AAS), General Studies, 3.85
Excellus Blue Cross Blue Shield June 2011 - Present
Excellus BlueCross BlueShield June 2011 - Present
excellus 2008 - Present
Excellus BlueCross BlueShield January 2008 - December 2010
Excellus BCBS 1983 - 2008
Skills
Healthcare, Project Management, Management, Strategic Planning, Team Building, Team Leadership, Health Insurance, Teamwork, Customer Service, Process Improvement, Software Documentation, Leadership, Communication Skills, Program Management, Cross-functional Team..., Change Management, Employee Relations, Coaching, Provider Education, Nonprofits, Employee Benefits, Insurance, Data Analysis, Mentoring, Music Industry, Musicians, Music Production, Music, Songwriting
Education
Monroe Community College 1978 — 1980
Complemar Partners June 2007 - Present
Brighton Securities September 2006 - June 2007
Excellus Blue Cross Blue Shield 2005 - 2005
Army National Guard 1984 - 2004
Nylomold 1990 - 2000
Skills
Project Management, Security, Windows, Servers, DNS, Active Directory, Microsoft Office, Microsoft SQL Server, SQL, Microsoft Exchange, IIS, Windows Server, VMware, Networking, Troubleshooting, Linux, Data Center, Computer Hardware, Databases, Disaster Recovery, Firewalls, Perl
Education
Rochester Institute of Technology 2004 — 2006
BS, Systems and Network Administration
Monroe Community College
AS, Computer Information Systems
Excellus Blue Cross Blue Shield April 2014 - Present
Excellus Blue Cross Blue Shield October 2012 - April 2014
Lifetime Benefit Solutions, Inc. (formerly EBS-RMSCO, Inc.) April 2008 - October 2012
Manth Brownell, Inc. June 2000 - April 2008
National Grange Mutual Insurance Co May 1998 - June 2000
Dresser-Rand November 1996 - May 1998
Hanover Insurance 1987 - 1996
Skills
Leadership Development..., Employee Relations, Employee Engagement, Team Leadership, Communication, Benefits Administration, Talent Acquisition, Performance Improvement, Performance Appraisal, Team Building, Change Management, Leadership Development, 360 Feedback, Human Resources, Executive Coaching, Career Development, Labor Relations, Employee Benefits, Performance Management, Workforce Planning, Succession Planning, HRIS, Onboarding, Recruiting, HR Policies, Organizational..., Organizational..., Employment Law, Personnel Management, Interviews, Talent Management, Organizational Design, Coaching, Deferred Compensation, Leadership, HR Consulting, Applicant Tracking..., Culture Change, Industrial Relations, FMLA, Job Descriptions, Management, Employee Handbooks, Job Evaluation, New Hire Orientations, Job Analysis, Employee Surveys, College Recruiting, Employer Branding, Affirmative Action
Education
Le Moyne College 1979 — 1983
Bachelor of Science (BS), Industrial Relations, Minor in Philosophy
Le Moyne College
BS, Industrial Relations
Excellus December 2007 - Present
Excellus Blue Cross Blue Shield 2007 - Present
Excellus Health Plan 2002 - Present
Univera 2000 - Present
Xerox 2001 - 2003
Skills
Enterprise Architecture, IT Strategy, AIX, Servers, System Administration, Solaris, Unix, IT Management, Security, Linux, Architecture, IIS, Perl, Integration, Operating Systems, XP, Windows, Vendor Management, SQL Server, Database Administration, Troubleshooting, MySQL, SAN, Disaster Recovery, Unix Shell Scripting, Solution Architecture, System Architecture, Active Directory, Virtualization, VMware, SQL, Data Center, Administration, Windows Server, Network Security, Problem Solving, SDLC, Requirements Analysis
Education
SUNY Oswego 1996 — 1998
State University of New York at Oswego 1996 — 1998
International Finance, Economics
Univera Database AdministratorBlue Cross Blue Shield2001 - Present
Univera Healthcare of Excellus BCBS 2000 - Present
Excellus Blue Cross Blue Shield 2000 - Present
United States Air Force October 1989 - March 1995
Education
State University of New York College at Buffalo 1995 — 2000
Fidelis Care New York September 2011 - February 2014
Excellus Blue Cross Blue Shield 2003 - 2009
Skills
Internal Audit, Internal Controls, Sarbanes-Oxley, Medicaid, Medicare, Health Insurance, Auditing, Insurance, HIPAA, Financial Reporting, Process Improvement, Benefits Administration, Leadership, Access
Education
State University of New York College at Fredonia
Bachelor of Science
HAFB September 2013 - Present
HAFB July 2009 - September 2013
Hello Direct, Inc. October 2005 - March 2010
Excellus Blue Cross Blue Shield August 2004 - September 2005
Re/Max 100 November 2002 - August 2004
Skills
Account Management, Contract Management, Contract Negotiation, Business Development, Negotiation, Sales, Purchasing, Direct Sales
Education
Southern New Hampshire University 2006 — 2009
Master of Business Administration MBA, International Business
University of Dayton 1997 — 2001
Bachelors of Arts, Communication and Spanish
Imagine Communications April 2015 - Present
Boehringer Ingelheim November 2014 - March 2015
Excellus BCBS January 2009 - June 2014
LoganBritton, Inc 2005 - 2009
LoganBritton, Inc 2005 - 2009
Logan Britton April 2005 - December 2008
Excellus BCBS 2005 - 2007
Excellus Blue Cross Blue Shield 2005 - 2007
Univera Healthcare of Excellus BCBS 2005 - 2007
Frontier, A Citizens Communications Co. March 2000 - April 2005
Skills
SDLC, ETL, Data Integration, Data Warehousing, Informatica, Databases, SQL, Software Development, PL/SQL, Business Intelligence, OLAP, Data Warehouse..., Requirements Analysis, Korn Shell, Analytix (Pre ETL..., Unix, Requirements Gathering, Visual Basic, Data Modeling, DB2, Enterprise Architecture, Ksh
Education
Southern Methodist University 1998 — 2000
Excellus Blue Cross Blue Shield May 2015 - Present
Rome Memorial Hospital May 2006 - May 2015
Excellus BlueCross BlueShield 2000 - 2006
Skills
Healthcare, Insurance, EMR, Managed Care, Strategic Planning, Hospitals, Medicare, Analysis, Healthcare Management, Healthcare Information..., HIPAA, Revenue Cycle, Patient Safety, Clinical Research, Nursing, Leadership
Education
SUNY Polytechnic Institute 2010 — 2015
M.B.A, Healthcare Administration, 3.6
Syracuse University 1991 — 1995
B.A., Economics
Stonebrook Risk Solutions, LLC 2014 - Present
Strategic Interests, LLC 2014 - Present
Save Our Sodus September 2013 - Present
Computer Task Group December 2007 - January 2014
Computer Task Group (CTG) 2007 - January 2014
Computer Task Group August 2011 - May 2013
Mental Health Association 2006 - 2010
Excellus Health Plan 1979 - 2007
Excellus Blue Cross Blue Shield 1978 - 2007
Skills
Enterprise Architecture, Leadership, Software Development, IT Strategy, SDLC, Healthcare Information..., Vendor Management, Process Improvement, Business Analysis, HIPAA, Business Process..., Budgets, Program Management, Requirements Analysis, Business Intelligence, PMO, Change Management, Integration, IT Management, Project Management, Information Technology, PMP, Disaster Recovery, Consulting, Team Leadership, Visio, SharePoint, ITIL, Solution Architecture, Agile Methodologies, Governance, Cross-functional Team..., Software Documentation, Management, Data Center, Security, Software Project..., Management Consulting, Outsourcing, Requirements Gathering, Data Warehousing, Business Process, Executive Management, Project Portfolio..., Strategic Planning, Analysis, Healthcare, Team Building, Strategy, Enterprise Software
Education
Rochester Institute of Technology 1975 — 1980
Bachelor of Technology (B.Tech.), Computer and Information Systems Security/Information Assurance
Norwich Senior High 1971 — 1975
Regents Diploma
COMPAREX USA July 2013 - Present
RAINN 2008 - 2013
Verizon November 2005 - April 2007
Excellus Blue Cross Blue Shield January 2004 - November 2005
Skills
Windows Server, Mac OS X Server, Microsoft Office, Analysis, Windows 7, Dreamweaver, Access, Non-profits, Active Directory, HTML, PowerPoint, Computer Hardware, Network Administration, Windows, Security, OS X, Technical Support, Servers, Nonprofits, Microsoft SQL Server, VPN, Databases, Networking, Integration, Unix, Administration
Education
American University
M.A., American History
ITT Technical Institute
B.S., Information Systems
Excellus Blue Cross Blue Shield February 2013 - Present
Excellus Blue Cross Blue Shield June 2011 - February 2013
Excellus Blue Cross Blue Shield September 2007 - June 2011
Excellus Blue Cross Blue Shield March 2005 - September 2007
Excellus Blue Cross and Blue Shield March 2000 - March 2005
Excellus Blue Cross Blue Shield May 1999 - March 2000
Excellus Blue Cross Blue Shield November 1996 - May 1999
Excellus Blue Cross Blue Shield October 1995 - November 1996
New York State Association of Health Planning Agencies December 1994 - July 1995
Department of Veterans Affairs February 1991 - December 1994
Skills
Process Improvement, Vendor Management, Program Management, SDLC, Business Analysis, Enterprise Architecture, Strategic Planning, Insurance, Software Documentation, Information Technology, Disaster Recovery, Management, Team Building, Software Development, Business Process, Project Planning, Project Portfolio..., Budgets
Education
University at Albany, SUNY 1988 — 1990
MPA, Public Administration
State University of New York College at Oneonta 1984 — 1988
BS, Politcal Science, History
Excellus BCBS October 2003 - Present
Excellus Blue Cross Blue Shield 2003 - 2005
Lincare March 2000 - October 2003
Education
State University of New York College at Brockport 1992 — 1994
BSW, Social Work
MCG - part of the Hearst Health network October 2005 - Present
Excellus Blue Cross Blue Shield 1999 - 2005
Skills
Managed Care, Healthcare, Healthcare Management, Disease Management, Utilization Management, Key Account Management, Case Managment, Healthcare Information..., Medicare, HIPAA, Healthcare Industry, Health Policy, Hospitals, Health Insurance, Process Improvement, Healthcare Consulting, Medicaid
Education
State University of New York Institute of Technology at Utica/Rome 1978 — 1981
BSN, Nursing
NRHS
Xerox August 2015 - Present
Excellus BCBS October 2014 - August 2015
Excellus Blue Cross Blue Shield June 2014 - October 2014
HealthNow New York Inc. April 2013 - June 2014
Excellus Blue Cross Blue Shield June 2010 - March 2013
North American Bugei Society 2012 - 2012
National Government Services October 2008 - June 2010
Citigroup Student Loan Corporation February 2007 - October 2008
Citigroup Student Loan Corporation February 2006 - January 2007
Citigroup Student Loan Corporation February 2004 - January 2006
Skills
PMP, IT Strategy, Project Portfolio..., SDLC, Integration, Project Management, Management, Software Development, PMO, Team Management, Information Technology, Requirements Analysis, Visio, Vendor Management, Business Analysis, Process Improvement, Software Project..., Programming
Education
Utica College 1980 — 1984
B.S., Computer Science
Syracuse University
Excellus BCBS May 2003 - Present
Excellus BlueCross BlueShield 1998 - September 2011
Excellus 1998 - September 2011
Excellus Blue Cross Blue Shield 1998 - September 2011
Frontier Communications 1995 - 1998
Frontier Information Technologies, Frontier Corp. 1994 - 1998
Skills
Program Management, Portfolio Management, Business Analysis, Process Improvement, Change Management, Customer Relations, Team Leadership, Documentation, SQL, Microsoft Office, PMO, SDLC, Analysis, PMP, Requirements Analysis, Mentoring, Excel, Access, Visio, Team Building, Insurance, Application Development, Negotiation, Business Requirements, Business Intelligence, Data Warehousing, Leadership, Business Process..., Mainframe, Software Documentation, Customer Service, Microsoft Excel
Education
U or R Simon School 1998 — 1999
State University of New York College at Brockport 1986 — 1989
Bachelor of Science, Computer Science
Paychex December 2013 - Present
Excellus Blue Cross Blue Shield April 2011 - August 2013
Excellus Blue Cross Blue Shield September 2007 - April 2011
Excellus Blue Cross Blue Shield May 2006 - September 2007
ESL Federal Credit Union October 1999 - April 2006
Catalyst Direct, inc March 1997 - October 1999
Skills
Product Development, Market Research, Customer Service, Direct Marketing, Product Management, Brand Management, Sales Management, Project Management, Process Improvement, Strategy, Leadership, Team Building, B2B, Management, Marketing, Strategic Planning, Marketing Communications, Advertising, Healthcare, Team Leadership, Direct Sales, Account Management, Competitive Analysis, Sales, Cross-functional Team..., Vendor Management, Insurance, Business Analysis, Budgets, Data Analysis, Coaching, Program Management, Customer Satisfaction, Business Development, Employee Benefits, Training, Health Insurance, Contract Negotiation, Call Centers, Product Marketing, Customer Retention, Change Management, Business Strategy, Forecasting, Teamwork, CRM, Salesforce.com, Operations Management
Education
State University of New York College at Brockport 1988 — 1992
BS in Business Adminstration, Marketing & Economics
Excellus BCBS April 2014 - Present
Rochester Institute of Technology September 2007 - Present
Excellus Blue Cross Blue Shield June 2011 - April 2014
Carestream Health May 2007 - June 2011
Eastman Kodak Co. November 1978 - May 2007
Skills
Psychometrics, Grievances, Management, Technical Recruiting, Performance Management, Organizational..., Leadership Development, Employee Relations, Succession Planning, Talent Management, Employee Engagement, HRIS, Talent Acquisition, Change Management, Human Resources
Education
Rochester Institute of Technology 1995 — 2005
MS, Human Resource Development; Organizational Behavior
Universal American July 2014 - Present
Univera Community Health January 2006 - Present
Excellus, BlueCross BlueShield 2004 - Present
Excellus BCBS February 2013 - July 2014
Excellus, Blue Cross Blue Shield July 2004 - January 2013
Ronald McDonald House of Charities, CNY 2010 - 2011
CNY Internists P.C. April 2003 - July 2004
Skills
Medicaid, Managed Care, Healthcare, Health Insurance, Disease Management, Medicare, Leadership, Strategy, Strategic Planning, Network Development, Provider Relations, Health Policy, HIPAA, Team Building, Healthcare Management, Healthcare Information..., Medicare Part D, Contract Negotiation, Management, Process Improvement, Analysis, Pharmacy Benefit..., HMO, Program Management
Education
Binghamton University - School of Management 1999 — 2001
MBA, Healthcare Administration
State University of New York Upstate Medical University 1998 — 2000
BSN, Nursing
Excellus Blue Cross Blue Shield June 2008 - Present
Education
St. John Fisher College 2006 — 2010
Rochester General Hospital 2006 - Present
Excellus Blue Cross Blue Shield March 2004 - November 2006
Excellus BCBS 2005 - 2006
Schlegel Systems Inc. June 1994 - June 2004
Schlegel electronics material 1994 - 2004
Harter, Secrest & Emery April 1987 - June 1994
Maynards Electric July 1980 - July 1987
Education
Monroe Community College 1980 — 1982
AAS, Legal
Our Lady of Mercy 1976 — 1979
GED
RL Thomas 1976 — 1979
GED
NetApp August 2008 - Present
Carestream Health 2005 - 2008
Xerox 2001 - 2003
Excellus Blue Cross Blue Shield 1998 - 1999
Dox Electronics 1997 - 1999
Eastman Kodak January 1983 - August 1995
Entex Information Services 1989 - 1994
Skills
Storage Area Networks, SAN, NetApp, NAS, VMware, Storage, Disaster Recovery, Virtualization, Data Center, NFS, Cloud Computing, Brocade, Solaris, vSphere, VMware ESX, Enterprise Storage, Fibre Channel, Servers, Storage Virtualization, Cluster, High Availability, Replication, VDI, Storage Architecture, Storage Management, NetApp Filers, Sun, VMware Infrastructure, iSCSI, AIX, Professional Services, Business Continuity, Unix, HP-UX, HP, Shell Scripting, Clariion, Red Hat Linux, Server Architecture
Education
BA Sci 1985 — 2005
Bachelor of Science (B.S.), Computer Science
Rochester Institute of Technology
Excellus Blue Cross Blue Shield January 2005 - Present
Excellus BlueCross BlueShield 2001 - 2005
Skills
HIPAA, Healthcare, Health Insurance, Employee Benefits, Benefits Administration, Insurance, Process Improvement, Medicare, Medicaid, Customer Service, Claim, Managed Care, Employee Relations, Access, Leadership, Call Centers
Education
Art Institute of Pittsburgh 1988 — 1991
Associates, Interior Design
Clinical Support Services November 2012 - Present
Union Medical Pharmacy September 1996 - Present
Clinical Support Services November 2011 - November 2012
Clinical Support Services June 2003 - November 2011
Excellus Blue Cross Blue shield 1996 - 2003
Skills
Pharmacy, Managed Care, Healthcare, Pharmacy Benefit..., Healthcare Management, Pharmacists, Pharmaceutical Industry, Clinical Research, Disease Management, Clinical Trials, Medication Therapy..., Hospitals, Medicare, Medicaid, Healthcare Industry, Diabetes, Clinical Pharmacology, Healthcare Information..., Medicare Part D, Oncology, Informatics, Pharmacovigilance, Healthcare Consulting, Pharmaceutics, Patient Safety, Utilization Management, Regulatory Affairs
Education
Albany College of Pharmacy of Union University 1986 — 1991
BS, Pharmacy
Excellus Blue Cross Blue Shield April 2013 - Present
Excellus BCBS July 1980 - April 2013
IBM May 1977 - July 1980
IBM 1977 - 1980
Skills
Health Insurance, HIPAA, Vendor Management, Employee Benefits, Managed Care, Disability Insurance, Benefits Administration, Insurance, Medicare, Process Improvement, Healthcare, Strategic Planning, Microsoft Excel, Claim, Business Analysis, Leadership, Risk Management, Customer Service, Team Building, Underwriting, Microsoft Word
Education
Saint Bonaventure University 1973 — 1977
BS, Mathematics
Excellus BCBS November 2011 - Present
Excellus BCBS 2008 - 2011
Excellus Blue Cross Blue Shield August 2004 - January 2008
Skills
Health Insurance, Insurance, Claims, Employee Benefits, Medicare, Requirements Gathering, Requirements Analysis, Business Requirements, Process Improvement, HIPAA, Claims Management, Lotus Notes, Software Documentation, Business Process, Visio
Education
University of Phoenix 2006 — 2011
AAS, Business
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Paychex November 2010 - Present
Rochester General Health System July 2008 - November 2010
Energy East Management Corporation October 2003 - July 2008
Excellus Blue Cross Blue Shield January 2002 - October 2003
Excellus Blue Cross Blue Shield January 2000 - July 2002
Excellus Blue Cross Blue Shield January 1996 - June 2000
Blue Cross Blue Shield of the January 1994 - April 1996
Skills
Deferred Compensation, Benefits Administration, Employee Benefits, FMLA, Process Improvement, Human Resources, Compliance, Policy, Open Enrollment, Time Management, Talent Management, HR Policies, Defined Benefit, Applicant Tracking..., Employee Handbooks, Employee Engagement, Workforce Planning, Payroll, Succession Planning, Analysis, Job Descriptions, New Hire Orientations, Management, Recruiting, Budgets, Compensation, Compensation Structures, Personnel Management
Education
Monroe Community College
Associates of Science, Business Administration
State University of New York College at Brockport
B.S., Business Administration - HR
State of New York College at
Bachelor of Science, Business Administration; Human Resource Management
CFGI January 2013 - Present
St. Joseph's Hospital Health Center November 2011 - January 2013
CFGI July 2009 - November 2011
Excellus Blue Cross Blue Shield September 2006 - July 2009
PricewaterhouseCoopers May 2004 - September 2006
PricewaterhouseCoopers May 2003 - August 2003
Skills
SEC filings, Revenue Recognition, CPA, Financial Accounting, US GAAP, Auditing, Process Improvement, Financial Reporting, Technical Accounting..., Mergers & Acquisitions, Debt & Equity Financing, FASB, Acquisition Integration, Consolidation, Business Combinations, GAAP, IFRS, SEC Financial Reporting, Sarbanes-Oxley, Big 4, Accounting, Sarbanes-Oxley Act, Financial Analysis, Internal Controls, Impairment Testing, Interest Rate..., Cash Flow, Variance Analysis, IPO, Due Diligence, Mergers, Hedge Accounting, Accounting Research, External Audit, Stock Compensation, Corporate Finance, Restructuring, Financial Statements, QuickBooks, M, 10Q, Consolidated Financial..., COSO
Education
Syracuse University - Martin J. Whitman School of Management 2000 — 2004
BS, Accounting
Excellus Blue Cross Blue Shield March 2014 - Present
Excellus BCBS August 2011 - April 2014
Excellus BCBS October 2001 - July 2004
Cigna Insurance Services September 1999 - August 2001
Skills
Short and Long Term..., Workers' Compensation..., ADA compliance, Ergonomics, Open Enrollment, New Hire Orientations, HRIS, Onboarding, Applicant Tracking..., Employee Relations, Succession Planning, PeopleSoft, Workforce Planning, Performance Management, Employee Wellness, Defined Benefit, Human Resources, Talent Acquisition, HR Policies, Employee Benefits, Benefits Administration, FMLA
Education
University of Rochester
BA, Political Science
Excellus BlueCross BlueShield November 1994 - November 2013
Excellus Blue Cross Blue Shield September 1993 - June 1994
Skills
Insurance, Microsoft Office, Customer Service, Analysis, Leadership, Customer Satisfaction, Healthcare, Teamwork, Budgets, Outlook, Human Resources, Process Improvement
Education
Alfred State College - SUNY College of Technology
Associates Degree
Rochester Institute of Technology
Certificate in Health Systems Administration
Excellus BCBS June 2010 - Present
Excellus BCBS June 2009 - Present
Excellus Blue Cross Blue Shield June 2009 - June 2010
Skills
Health Insurance, HIPAA, HMO, Business Requirements, Medicare, Claims, Business Analysis, Healthcare, Systems Analysis, Software Documentation, Visio, Process Improvement, Health Policy, Claim, Requirements Gathering, Requirements Analysis, Employee Benefits
Education
Rochester Institute of Technology 1980 — 1984
business computer science
Staples June 2010 - Present
Consumer Credit Counseling Service of Rochester, Inc March 2009 - June 2010
Citibank SLC January 2007 - December 2008
Preferred Care April 2005 - January 2007
Excellus Blue Cross Blue Shield October 1997 - April 2005
Skills
Coaching, Customer Service, Employee Relations, Leadership, Quality Assurance, Training, Employee Training, Instructional Design, Project Management, Microsoft Office, Change Management, Mentoring, Strategic Planning, Training & Development, Onboarding, Process Improvement, Customer Satisfaction, Operations Management, Interviews
Education
St. John Fisher College 2003 — 2005
Master's Degree, Human Resource Development
State University of Brockport 1999 — 2002
BA, Psychology; Elementary Education Certification PreK
Monroe Community College 1996 — 1999
Associates, Science/ Liberal Arts Major
Excellus Blue Cross Blue Shield August 2008 - Present
Upstate Cerebral Palsy November 2004 - July 2008
Upstate Cerebral Palsy July 2000 - November 2004
Skills
Public Speaking, Leadership Development, Customer Service, Training, PowerPoint, Coaching, Healthcare, Leadership, Wellness, Microsoft Office, Nutrition, Fitness, Microsoft Excel, Microsoft Word, Strategic Planning, Mental Health, Fundraising, Event Planning, Teaching, Psychotherapy, Research, Treatment, Community Outreach, Time Management, Visio, Project Management
Education
SUNY Albany 1994 — 1998
Bachelor of Arts (BA), Psychology
State University of New York at Albany 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Psychology
Ortho Clinical Diagnostics July 2014 - Present
ACM Global Central Laboratory November 2013 - June 2014
IDI Billing Solutions November 2011 - November 2013
Ortho Clinical Diagnostics, Johnson and Johnson Company April 2010 - October 2011
Excellus Blue Cross Blue Shield June 2009 - April 2010
Xerox March 2008 - June 2009
Ortho Clinical Diagnostics, Johnson and Johnson Company March 2006 - March 2008
Xerox October 2003 - March 2006
Eastman Kodak Company August 2001 - October 2003
Xerox April 1999 - August 2001
Skills
Agile Methodologies, Requirements Analysis
Education
London South Bank University 1993 — 1997
BS, Computer Science
Excellus BCBS September 2006 - Present
Excellus Blue Cross Blue Shield September 2006 - Present
M&T Bank January 2005 - January 2006
Skills
Health Insurance, Insurance, Cognos, Employee Benefits, Data Analysis, Process Improvement, Business Analysis, Analysis, Vendor Management, Business Requirements, Healthcare, Customer Satisfaction, Business Strategy
Education
SUNY Brockport 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
State University of New York at Brockport 2003 — 2005
Bachelor of Science, Business Administration
Excellus Blue Cross Blue Shield October 2012 - Present
Excellus BCBS May 2010 - October 2012
Excellus BlueCross BlueShield January 2008 - April 2010
Eastman Kodak Company April 1981 - August 2006
Eastman Kodak Company April 1981 - August 2006
Eastman Kodak Company April 1981 - August 2006
Skills
Administrative Support, Adobe Acrobat, Documentation, Excel, ISO, Lean Manufacturing, Lotus Notes, Microsoft Office, MS Project, Outlook, PowerPoint, Spreadsheets, Teamwork, Word, Administrative..., Microsoft Excel, Management, Customer Service, Interviews, Microsoft Word, Process Improvement, Software Documentation, Employee Benefits, Administrative...
Education
Bryant & Stratton College 1979 — 1981
Associate's Degree, Secretarial Science
Excellus BCBS October 2011 - Present
Excellus Blue Cross Blue Shield March 2011 - October 2011
Skills
Microsoft Excel, Actuarial Science, SAS, Data Analysis, Access, Statistics
Education
City University of New York-Hunter College 2008 — 2010
M.A., Applied Mathematics
Siena College 2002 — 2006
B.B.A., Accounting, Mathematics
Excellus Blue Cross Blue Shield June 2015 - August 2015
Woodcpa Plus/Excellus BCBS October 2013 - February 2015
EBS RMSCO/Excellus September 2013 - September 2013
Constellation Brands June 2013 - September 2013
Monroe Plan for Medical Care April 2013 - May 2013
Arc of Monroe County, Fairport Day Services February 2013 - March 2013
WoodsPlusCPA October 2012 - February 2013
The Employment Store - Thomas and Solomon LLP June 2011 - July 2011
The Employment Store - ABVI-Goodwill Call Center December 2010 - May 2011
The Employment Store - Thomas and Solomon LLP September 2010 - December 2010
Skills
Customer Service, Customer Satisfaction, Data Entry, Call Center, Filing, Healthcare, Medical Terminology, Customer Retention, Invoicing
Education
Pittsburgh Technical Institute 2011 — 2012
Certification in Medical Coding, Medical Coding and Billing, 3.50 GPA
Rochester Business Institute 2002 — 2004
Medical Information Processing Specialist, Medical Terminology, Computer Applications, Business Math, Office Procedures, 3.8 GPA
Finger Lakes Community College 1980 — 1982
Associate, Biology Sciences, Intergrated Math
State University of New York College of Agriculture and Technology at Morrisville 1979 — 1980
none, Wildlife/Fisheries Conservation and Forestry
Excellus BlueCross BlueShield October 2011 - Present
Excellus Blue Cross Blue Shield July 2007 - October 2011
Lifetime Care January 2001 - July 2007
Rocheser Rehabilitation Center 1996 - 2001
University of Rochester, Strong Memorial Hospital May 1994 - December 1996
Skills
Public Speaking, Program Management, Project Management, Microsoft Office, Microsoft Excel, Medicare, Team Building, Leadership, Microsoft Word, Business Analysis, HIPAA, Psychotherapy, Data Analysis, Organizational..., Managed Care, Insurance, Performance Management, Software Documentation, Training, Analysis, Call Centers, Change Management, Leadership Development, Employee Relations, Team Leadership, Employee Benefits, Management, Visio, Access
Education
Syracuse University 1994 — 1995
Masters Degree in Social Work, Concentration in Healthcare
State University of New York, Brockport College, Brockport 1990 — 1992
Bachelor of Science Degree, major in Social Work, Concentration in Healthcare
Caldwell Manufacturing Company North America, LLC February 2013 - Present
Diamond Packaging July 2011 - February 2013
Innovative Solutions December 2010 - April 2011
Excellus Blue Cross Blue Shield June 2010 - August 2010
Holley Central School June 2009 - June 2010
Rochester Institute of Technology, College of Business September 2008 - November 2008
Tops Markets March 2007 - September 2008
Finger Lakes Community College January 2008 - May 2008
Skills
Desktop Support, Customer Service, Server Management, Troubleshooting, Technical Support, Network Security
Education
Rochester Institute of Technology 2008 — 2011
B.S, Information Technology
Finger Lakes Community College 2006 — 2008
A.A.S, Information Technology
Humana August 2013 - Present
Humana August 2013 - Present
APS Healthcare September 2010 - Present
UnitedHealth Group June 2009 - August 2010
Excellus Blue Cross Blue Shield June 2003 - March 2009
Fidelis Health care 2001 - 2003
Skills
Disease Management, Credentialing, Medicaid, Provider Relations, Chronic Illness, Wellness Coaching
Education
Siena College
APS / Pinnacle West Corp October 2011 - Present
Excellus BCBS June 2008 - September 2011
Excellus BCBS June 2008 - September 2011
Excellus BlueCross June 2008 - September 2011
Excellus - Blue Cross Blue Shield June 2008 - September 2011
Excellus June 2008 - September 2011
Blue Cross Blue Shield Association May 2007 - May 2008
Keane April 2004 - April 2008
Keane March 2006 - May 2007
Keane November 2005 - March 2006
Skills
TFS ADMIN, SDLC, IBM Mainframe, TFS, Requirements Analysis, DB2, Testing, Quality Center, Business Analysis, COBOL, Microsoft SQL Server, Data Migration, User Acceptance Testing, Software Project..., Mainframe, CICS, Integration, Databases, Test Planning, JCL, Data Warehousing, VSAM, Requirements Gathering, System Testing, Software Documentation, CMMI, Fileaid, Endeavor, Regression Testing, Visio, Business Requirements, Production Support, SQL, Software Development, Agile Methodologies, Waterfall, Test Management, Release Management, ClearQuest, MVS, TSO, SharePoint, Project Delivery, Scrum, Agile Project Management, Test Strategy, Full SDLC, Integration Testing, Quality Assurance, Global Delivery
Education
Nagpur University 1999 — 2003
Engineering, Electronics & Tele communications
Nagpur University 1999 — 2003
Bachelor of Engineering, Electronics and tele communication engineering
Excellus BCBS February 2015 - Present
Excellus Blue Cross Blue Shield November 1998 - Present
Skills
Governance, COBIT, SSAE 16, CISM, IT GRC, CISA, IT Audit, SAS70, Project Management
Education
Syracuse University
Molding Solutions Inc October 2011 - July 2012
Excellus Blue Cross Blue Shield June 2010 - December 2010
Resource Center for Independent Living January 2009 - December 2009
Metropolitan Life Insurance Company March 1978 - December 2008
Skills
Quality Auditing, Lotus Notes, Call Center, Administrative..., Manufacturing, Curriculum Design, Training, Process Improvement, Microsoft Word, Microsoft Excel, Outlook, Team Building, Analysis, Project Planning, Data Entry, Access, PowerPoint, Quality Assurance, Customer Service, Data Analysis
Education
Syracuse University
Bachelor's Degree
Mohawk Valley Community College
Associate's degree
Excellus Blue Cross Blue Shield May 2008 - December 2010
Bear Sterns & Co January 1998 - January 2007
JB Hanauer & Trust Co January 1991 - January 1998
Jump Master Bungee January 1991 - January 1995
Education
Montclair State University
Bachelor of Arts, English
KPMG August 2014 - Present
Excellus Blue Cross Blue Shield 2013 - Present
SUNY Oswego August 2009 - Present
Skills
PowerPoint, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Public Speaking, Higher Education, Time Management, Facebook, Critical Thinking, Social Networking, Leadership, Data Entry, Teamwork
Education
SUNY Oswego 2009 — 2014
Master of Business Administration (M.B.A.), Accounting
Webster Schroeder 2006 — 2009
Excellus Blue Cross Blue Shield June 2014 - Present
Horizon Family Medical Group October 2011 - 2013
IBM July 2007 - October 2011
Skills
System Administration, Lotus Notes, Microsoft Office, Customer Service, Invoicing, Administration, Administrative..., Data Entry, Access, Office Administration, Outlook, Office Management, Human Resources, Microsoft Excel, Microsoft Word, PowerPoint
Education
SUNY New Paltz 2007 — 2010
Bachelor's, Lingusitics
Excellus Blue Cross Blue Shield November 2005 - Present
EDS 1994 - 2005
Azatar 1989 - 1994
Education
SUNY Oswego 1974 — 1976
Bachelor of Arts (B.A.), Computer Science
Suffolk County Community College 1972 — 1974
Associate of Science (A.S.), Computer Science
Excellus Blue Cross Blue Shield October 2007 - Present
Excellus BCBS October 2007 - Present
Target August 2005 - October 2007
Staples November 2003 - August 2005
Skills
Benefits Administration, Employee Relations, Deferred Compensation, Performance Management, Organizational..., Coaching, Change Management, Team Building, Customer Service, Customer Retention, Process Improvement, Health Insurance, Leadership, Vendor Management, Teamwork, Lotus Notes, Resource Management, Strategic Planning, Team Leadership, Software Documentation
Education
Everest Institute-Rochester 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Medical Insurance Specialist/Medical Biller
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General
Excellus BCBS September 2013 - Present
Excellus Blue Cross Blue Shield June 2007 - October 2013
St. John Fisher College September 2003 - May 2007
Skills
SAS, Requirements Analysis, User Acceptance Testing, Cognos, Data Analysis, Data Mining, Financial Reporting, Health Insurance, Siebel, Variance Analysis, Microsoft Excel, Business Analysis, Business Process, Requirements Gathering, Business Requirements, SQL, Insurance, Project Management, Process Improvement
Education
Saint John Fisher College 2003 — 2007
Bachelor of Arts (B.A.), International/Global Studies
Saint John Fisher College 2003 — 2007
Bachelor of Arts (B.A.), Economics
Excellus Blue Cross Blue Shield May 2014 - Present
The Inn on the Lake May 2012 - August 2013
Skills
Critical Thinking, Problem Solving, Flexibility, Persistence, Goal Oriented, Communication, Financial Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Photoshop, Social Media, Public Speaking
Education
Alfred University 2012 — 2016
Bachelor of Science (BS), Finance, General
Alfred University 2012 — 2016
Accounting and Finance, 3.8
Excellus Blue cross Blue Shield August 2013 - Present
Excellus BCBS June 2008 - August 2013
Skills
Health Policy, HIPAA
Education
SUNY Oswego 1985 — 1989
Political Science and Government
Albuquerque Imaging Center May 2005 - Present
Conesus Lake Trading Company June 1999 - February 2003
Excellus Blue Cross Blue Shield March 1989 - October 1996
Education
Monroe Community College
Liberal Arts and Sciences, General Studies and Humanities, 4.0
Excellus Blue Cross Blue Shield August 2003 - Present
Education
University of Phoenix 2009 — 2013
Bachelor’s Degree, Health/Health Care Administration/Management
Excellus Blue Cross Blue Shield March 1974 - Present
Education
Alfred State College - SUNY College of Technology 1970 — 1972
Associate of Arts and Sciences (AAS), Computer Science
marcus whitman high school