Excellus BCBS
Industry: Non-profit
DescriptionExcellus BlueCross BlueShield is a non-profit health insurance company headquartered in Rochester, New York. It is part of the Blue Cross Blue Shield Association. Excellus BCBS is upstate New York's largest nonprofit health plan. Headquarters: Rochester, New York, United States CEO: Christopher C. Booth (1 Jan 2013–) Founded: 1932 Subsidiaries: MedAmerica, Inc., Univera Healthcare, Excellus Ventures Inc, MedAmerica, Inc Parent organization: Lifetime Healthcare, Inc.
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Excellus BCBS Employees
The Hartford February 2014 - Present
The Hartford August 2013 - February 2014
The Hartford July 2012 - August 2013
YouShouldDate.me January 2012 - February 2013
GE June 2011 - August 2011
J.P. Morgan June 2010 - May 2011
Excellus BCBS June 2009 - August 2009
Skills
Cloud Computing, Start-ups, Databases, Mergers & Acquisitions, SQL, SDLC, Access, HTML, Requirements Gathering, PowerPoint, Vendor Management, Process Improvement, Business Analysis, Visio, Strategy, IT Strategy, Business Strategy
Education
Syracuse University 2012 — 2013
Master of Science (M.S.), Information Management
Syracuse University 2008 — 2012
Bachelor of Science (BS), Information Management and Technology; Entrepreneurship and Emerging Enterprises
New Hartford Senior High School 2005 — 2008
Excellus BCBS May 2014 - Present
TEKsystems January 2014 - May 2014
MVP Health Care October 2007 - May 2013
Preferred Care/MVP Health Care August 2005 - October 2007
Preferred Care September 1991 - August 2005
Skills
Medicare, Health Insurance, Claim, Insurance, Managed Care, HIPAA, Provider Relations, Long-term Care, Employee Benefits, Commercial Insurance, Healthcare, Call Centers, Training, Customer Service, Quality Assurance, Process Improvement, Software Documentation, Benefits Administration
Education
State University of New York at Buffalo
Occupational Therapy
Excellus BCBS February 2007 - Present
Excellus BCBS September 2002 - February 2007
Excellus BCBS August 2000 - September 2002
Faxton-St. Luke's Healthcare May 1980 - August 2000
Skills
Utilization Management, Managed Care, CPT, HIPAA, Microsoft Word, Health Insurance, Medicaid, Outlook, Medicare, Medical Coding, Microsoft Excel, Healthcare, Medical Terminology, Medical Billing
Education
SUNY Stonybrook 2010 — 2010
LNC, Legal Nurse Consultant, A
Certified Professional Coder 2005 — 2005
CPC, inpatient and outpatient coding
SUNY Utica/Rome 1993 — 1995
Bachelor's degree, Registered Nursing/Registered Nurse
State University of New York College of Agriculture and Technology at Morrisville 1984 — 1985
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Affinity Health Plan September 2014 - Present
Senior Services of Albany 2009 - December 2014
Independent Sales Consultant April 2014 - September 2014
CDPHP May 2012 - April 2014
Horace B. Inman Senior Center January 2008 - June 2012
CDPHP (Capital District Physicians Health Plan) January 2006 - May 2012
UPMC Health Plan June 2005 - January 2006
Excellus BCBS June 2002 - June 2005
DHD Healthcare 1997 - 1999
Bausch + Lomb 1988 - 1997
Skills
Medicare, Insurance, Health Insurance, Strategic Planning, Managed Care, Employee Benefits, Team Building, Coaching, HIPAA, Health Policy, Sales, Strategy, Medicaid, Healthcare, Analysis, Vendor Management, Healthcare Management, Claim, Customer Service, Market Research, Marketing, Product Development, Process Improvement, Business Development, Marketing Strategy, Sales Operations, Medical Devices, Management Consulting, Brokers, HMO, Analytics, Executive Management, Training, Healthcare Industry, Health Care Reform, Healthcare Consulting, Leadership, Medicare Part D, Sales Management, Forecasting, Customer Retention, Provider Relations, Management, Data Analysis, Project Planning, Medicare Advantage
Education
University of Rochester 1986 — 1988
MBA, Executive Program, Summa Cum Laude
Union College 1977 — 1981
B.S., Biology, Cum Laude
Excellus BCBS October 2014 - Present
Excellus BCBS November 2012 - Present
Excellus Health Plan January 2005 - Present
Excellus BCBS August 2005 - September 2010
Cornell University, Weill Cornell Medical College January 2002 - January 2005
Emdeon January 1999 - January 2002
Skills
Oracle, PMO, PMP, Perl, Program Management, Project Management, Project Portfolio..., SDLC, Software Development, SQL, Requirements Analysis, Requirements Gathering, Software Project...
Education
State University of New York at Buffalo 1994 — 1999
Bachelor's degree, Computer Science
Self-employed 2012 - Present
Van Ernst Refrigeration 2010 - 2012
Comfort Window Company Inc. 2005 - 2010
Excellus BCBS 2000 - 2004
Xerox 1998 - 2000
Eastman Kodak 1994 - 1998
Skills
Outsourcing, Product Development, Integration, Business Strategy, Project Management, Software Project..., Analytics, Analysis, Strategic Planning, Management, Risk Management, Leadership, Product Management, Process Engineering, Six Sigma, Team Building, CRM, Start-ups, Mergers & Acquisitions, Team Leadership, Business Planning, Operations Management, Business Development
Education
Farleigh Dickinson University
Master of Business Administration (MBA), Finance
University of Rochester
B.S., Mathematics
Aquinas Institute of Rochester
University of Cincinnati
Graduate Studies, Finance
Allergy Partners of the California Central Coast July 2011 - Present
Excellus BCBS June 2007 - June 2011
Allergy, Asthma, Immunology of Rochester February 1992 - May 2011
Skills
Pediatric and Young..., Healthcare..., Ensemble Singing, Healthcare, Strategic Planning, Public Speaking, Wellness, Pediatrics, Healthcare Management, Allergy, Healthcare Consulting, Disease Management, Utilization Management, Healthcare Information..., Health Insurance, Health Policy, Chronic Illness, Marketing Strategy, Physicians, Asthma, Board Certified
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1993 — 1999
MBA, Heath Affairs
Tulane School of Medicine 1968 — 1972
MD
UnitedHealth Group October 2012 - Present
Excellus BCBS September 2004 - June 2012
Vertis Communications January 2001 - September 2004
Vertis Communications November 1998 - January 2001
Sutherland Global Services February 1998 - November 1998
United States Marine Corps May 1994 - January 1998
Skills
Quantitative Research, Qualitative Research, Focus Groups, Strategic Planning, Building Customer..., Key Driver Analysis, Data Analysis, Data Mining, Presentation Development, Client Presentation, Project Management, Building Relationships, Business Relationship..., Cross-functional Team..., Conflict Management, Conflict Resolution, SPSS, Webinar Development, Webinars, Microsoft Excel, Microsoft Word, PowerPoint, Siebel, Market Research, Provider Relations, Strategy, Medicaid, Survey Design, Health Policy, Healthcare, Analytics, HIPAA, Insurance, Online Research, Competitive Intelligence, Management, Health Insurance, Medicare, Medicare Part D, Long-term Care, Healthcare Industry, Marketing Research, Report Writing, Consulting, Healthcare Reimbursement, Claims Review, Claims Resolution, Provider Education, Training, Leadership
Education
State University of New York Empire State College 2003 — 2005
Bachelor of Science (BS), Psychology, 4.0 GPA
Independent Health July 2014 - Present
CNC Technical Solutions January 2008 - Present
AIX Group March 2013 - July 2014
Excellus BCBS May 2007 - March 2013
Hurwitz & Fine, P.C. November 2005 - May 2007
Skills
Microsoft SQL Server, Microsoft Office, Data Analysis, Financial Analysis, QuickBooks, Paralegals, Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., Healthcare Analytics, Healthcare Management, P&C Insurance, Health Insurance, Insurance, Medicaid, Managed Care, Management, Process Improvement, Health Policy, Access, Business Analysis, Software Documentation, Vendor Management, Databases, Team Building
Education
State University of New York at Buffalo 2005 — 2009
Pre-Law
The Medical Affairs Company March 2014 - October 2015
HD Supply November 2010 - June 2013
Abbott (formally Solvay Pharmaceuticals) November 2008 - October 2010
Coca-Cola Enterprises June 2007 - October 2008
Excellus BCBS May 2003 - April 2007
Buffalo Niagara Medical Campus August 2001 - December 2002
Xerox Corporation January 1988 - December 2000
Skills
Organizing, Planning, Innovative Thinking, Team Building, Project Management, Time Management, Customer Service, Microsoft Office, Project Planning, Administration, Administrative..., Employee Relations, Microsoft Excel, PowerPoint, Process Scheduler, Recruiting, Sales, Talent Acquisition, Training
Education
Strayer University 2014 — 2016
Master's degree, Human Resources Management
Strayer University 2009 — 2011
Bachelor's, Human Resources
Strayer University 2007 — 2009
Associate's, Business Administration
Excellus BCBS May 2015 - Present
Lifetime Health September 2013 - Present
Walgreens May 2012 - October 2013
University at Buffalo July 2012 - June 2013
Skills
Pharmacy, Data Modeling, Ambulatory Care, Medication Therapy..., Academia, Leadership, Patient Counseling, Patient Education, Pharmacists, Compounding, Clinical Research, Immunization, Clinical Pharmacy, Pharmacy Automation, Clinical Pharmacology, Community Pharmacy, Healthcare
Education
State University of New York at Buffalo 2005 — 2012
Doctor of Pharmacy (PharmD), Pharmacy
State University of New York at Buffalo 2005 — 2012
Master of Business Administration (MBA), Pharmacy
Excellus BCBS July 2013 - Present
Excellus BCBS September 2012 - June 2013
Comfort Inn and Suites June 2011 - July 2012
Skills
Health Insurance, Insurance, Managed Care, Medicare, Customer Service, Process Improvement, Data Analysis, Strategic Planning, HIPAA, Business Analysis, Project Management, Cross-functional Team..., Research, Management, Medicaid, Microsoft Office
Education
State University of New York at Albany 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Excellus BCBS March 2013 - Present
Excellus BCBS August 2000 - Present
Preferred Care (now known as MVP) July 1990 - August 2000
Skills
Medicare, Healthcare, Disease Management, Provider Relations, Managed Care, Health Insurance, Healthcare Management, Healthcare Consulting, Data Analysis, Program Management, Physicians, Utilization Management, Clinical Research, Healthcare Industry, Process Improvement, Healthcare Information..., Health Policy, HIPAA, Network Development, HMO, Medicare Part D, EHR, Medicaid, Credentialing, Long-term Care
Education
University at Buffalo 1982 — 1986
MS, Nursing Administration
University of Rochester 1970 — 1974
BSN, Nursing
CBIZ August 2011 - Present
Multiple Benefit Services, Inc. 1992 - August 2011
Marsh 1988 - 1990
Lincoln Financial Group 1986 - 1988
Ameriplan HMO 1982 - 1984
Crawford & Company 1977 - 1982
Excellus BCBS 1974 - 1977
Skills
Insurance, Health Insurance, Employee Benefits, Account Management, Analysis, Contract Negotiation, Medicare, Management, Strategy, Claim, Marketing, Critical Illness, Recruiting, Long-term Care, Workers Compensation, Benefits Administration, Managed Care, Disability Insurance, Life Insurance, General Insurance, Health Policy, Health Savings Accounts, Healthcare, COBRA, Claims Management, 401k, Human Resources, Selling, Dentistry, Team Building, Leadership, New Business Development, Strategic Planning, Term Life Insurance, Brokers, Underwriting, Accident, Health Care Reform, Property & Casualty..., Retirement, Fixed Annuities, Sales, Employee Wellness, Small Business, Estate Planning, Commercial Insurance, Executive Management, Finance
Education
The American College 1995 — 1995
Registered Employee Benefits Consultant
National Association of Health Underwriters 1989 — 1992
Registered Health Underwriter, RHU
Freed Maxick CPAs, P.C. 2012 - Present
Palladian Health, LLC 2011 - 2012
Roswell Park Cancer Institute 2006 - 2011
Excellus BCBS 2003 - 2006
Ernst & Young 1984 - 2003
Skills
Healthcare, Healthcare IT, Coaching, Strategic Planning
Education
SUNY at Buffalo
Bachelor of Science, Finance and Accounting
Aetna April 2013 - Present
Independent Health October 2012 - April 2013
Excellus BCBS October 2000 - September 2012
Excellus BCBS June 1999 - September 2000
WellCare January 1997 - June 1999
Skills
Health Savings Accounts, Managed Care, Health Insurance, Health Policy, Employee Benefits, Medicare, Insurance, Vendor Management, Health Care Reform, HMO, Healthcare, Brokers, Disability Insurance, Strategic Planning, Process Improvement, Management, Leadership, HIPAA, Provider Relations, Visio, Medicare Part D, Claim, Long-term Care, Benefits Administration, Business Analysis, Underwriting, Term Life Insurance, Team Building, Product Management, Call Centers, Data Analysis
Education
Buffalo State College 1989 — 1994
Bachelor of Science, Economics
Pernod Ricard USA October 2014 - Present
Pernod Ricard 2012 - October 2014
Excellus BCBS 2011 - 2011
Clough Harbour & Associates July 2008 - January 2009
CT Corporation December 2007 - July 2008
Skills
Time Management, Strategy, Strategic Planning, Strategic Partnerships, Recruiting, Process Improvement, Press Releases, Microsoft Office, Marketing Strategy, Marketing Communications, Marketing, Leadership, Internal Communications, Human Resources, Competitive Analysis, Business Strategy, Analysis, Business Analysis, Management
Education
Simon Graduate School of Business, University of Rochester 2010 — 2012
MBA, Marketing, Brand Management, Pricing, Competitive & Organizational Strategy
University of Central Florida - College of Business Administration 2003 — 2007
Bachelors of Science in Business Administartion, Marketing
Excellus BCBS March 2015 - Present
Houghton College June 2014 - Present
Algonquin Studios April 2012 - June 2014
Algonquin Studios February 2010 - April 2012
Big Bear February 2008 - February 2010
Seevast (Formerly Kanoodle.com) August 2002 - June 2007
Education
University at Buffalo
BA, Communication & Public Relations
VirtualScopics August 2010 - Present
Excellus BCBS July 2000 - July 2010
Skills
Process Improvement, Leadership, Cross-functional Team..., Healthcare, Project Management, Software Documentation, Strategic Planning, Data Analysis, Vendor Management, Six Sigma, Project Planning, Change Management, Team Leadership, Business Process..., Analysis, Program Management, Budgets, Business Analysis, Customer Service, Product Development, Business Development, Quality Assurance, Training, Management, Team Building, Pharmaceutical Industry, Medical Devices
Education
State University of New York at Buffalo 1995 — 1997
Bachelor of Science (BS), Health/Health Care Administration/Management
Herkimer County Community College
Associate of Science (A.S.), Physical Therapy/Therapist
Excellus BCBS June 2015 - Present
World of Accounting LLC September 2014 - Present
Beta Alpha Psi September 2014 - Present
Happy Wok August 2011 - Present
PwC September 2014 - September 2014
Excellus BCBS June 2014 - August 2014
PwC September 2013 - September 2013
Skills
Teamwork, Social Media, Time Management, Chinese, Microsoft Excel, Access, Customer Service, Public Speaking, Facebook, Management, Accounting, Chinese culture, Auditing, Event Planning, Finance, Strategic Planning
Education
State University of New York at Albany 2013 — 2017
Bachelor of Science (BS), Accounting, 3.96
HealthNow New York Inc. October 2014 - Present
Excellus BCBS June 2014 - August 2014
University at Buffalo January 2014 - June 2014
Skills
Data Analysis, SQL, SDLC, Data Cleaning, Relational Databases, Requirements Gathering, Data Warehouse..., Databases, Erwin, Systems Analysis, Java, Microsoft Office, HTML, PL/SQL, Visio, Microsoft SQL Server, SAS E-Miner, Healthcare Information..., CVS, MS Project, Tableau, Matlab, Oracle SQL Developer, Data Mining, Software Documentation, Eclipse, Lotus Notes, iGrafx, UCINET, PHP, Rational Rose..., Access, XML, MySQL, DB2, Microsoft Excel, Analysis, Management, PowerPoint, Business Intelligence
Education
University at Buffalo 2013 — 2014
Master's degree, Management Information Systems, General, 3.52
University of Mumbai 2009 — 2013
Bachelor of Engineering (BE), Information Technology
Excellus BCBS March 2009 - April 2013
Excellus BCBS March 2002 - March 2009
Univera Healthcare/Prepaid Health Plan January 1996 - March 2002
VHA Inc. 1993 - 1996
Skills
Provider Relations, Healthcare, Health Insurance, Claims, Healthcare Management, Managed Care, HMO, Health Policy, Medical Billing, Insurance, Claim, Healthcare Consulting, Hospitals, Utilization Management, Medicare, Practice Management, HIPAA, Physicians, Leadership, Credentialing, Healthcare Industry, Healthcare Information..., Clinical Research, Disease Management, Network Development, EHR, Quality Improvement, EMR, Physician Relations, Revenue Cycle, Training, Performance Improvement, Process Improvement
Education
Union College 1986 — 1991
MBA, Health Administration
Union College 1986 — 1990
Bachelor's degree, Sociology/Psychology
HealthPort Technologies May 2015 - Present
Cognisight, LLC October 2011 - May 2015
Leprechaun, LLC April 2010 - November 2011
Cognisight, LLC December 2007 - February 2010
Harris Interactive August 2006 - December 2007
Excellus BCBS May 2003 - August 2006
Skills
Leadership, Market Research, Product Marketing, Market Research Project..., Business Writing, Business Development, Healthcare, Managed Care, Management, Business Strategy, HIPAA, Medicare, Healthcare Information..., Sales, Team Leadership, Account Management, Competitive Intelligence, Healthcare Industry, HCC Risk Factor..., Contract Negotiation
Education
University at Buffalo 1980 — 1987
MBA, Health Care, Human Resources
Brighton High School
Excellus BCBS April 2014 - Present
Excellus Blue Cross Blue Shield March 2010 - April 2014
Excellus, Blue Cross Blue Shield April 2008 - March 2010
Excellus Blue Cross Blue Shield January 2007 - April 2008
Excellus Blue Cross Blue Shield April 2005 - January 2007
Skills
Process Improvement, Business Process..., Business Process, Business Analysis, PMP, Change Management, SDLC, Customer Service, Project Portfolio..., PMO
Education
Syracuse University 2006 — 2012
Master of Science (M.S.), Information Management
Syracuse University 1999 — 2002
BS, Information Management
Excellus BCBS June 2014 - Present
Harris RF Communications September 2013 - June 2014
Hoselton Auto Mall October 2007 - January 2013
Vision Automotive Group November 2006 - October 2007
US Army July 2001 - July 2005
Skills
Excel, Customer Service, Army, Team Building, Customer Satisfaction, Account Management, Sales, Microsoft Office, Automotive, Sales Process, Teamwork
Education
SUNY Empire State College 2011 — 2014
BAS, Computer Science / Technology
Everest Institute 2009 — 2011
Associates, Computer Science
PPD February 2007 - Present
Scannell and Kurz, Inc September 2006 - February 2007
Howard M. Proskin & Assoc., Inc. February 2004 - August 2006
Excellus BCBS August 2001 - February 2004
Journal of Economic Literature December 1998 - July 2000
Skills
SAS, SQL, Regular Expressions, Subversion, Linear Algebra, Graph Theory, Cryptography, LaTeX, Tortoise SVN, RTF, SDLC, XML, DOS commands, WinZip, SAS programming, Statistics, CRO, SDTM, Statistical Programming, Clinical Trials, CDISC, Validation, Oracle Clinical, Clinical Development, SAS Certified Base..., SAS Programming
Education
University of Pittsburgh 1997 — 2000
MA, Economics
State University of New York at Buffalo 1992 — 1997
BA, Statistics & Economics, Mathematics Minor
Excellus BCBS October 1998 - Present
Skills
Process Improvement, Health Insurance, Insurance, HIPAA, Employee Benefits, Vendor Management, Call Centers, Medicare, Leadership, Team Building, Project Management, Strategic Planning, Business Process..., Managed Care, Business Analysis
Education
State University of New York Empire State College
Excellus BCBS April 2013 - Present
IDI Billing Solutions 2008 - April 2013
Current Group, LLC May 2005 - April 2008
Global Crossing 2001 - 2005
Mpower Communications 2000 - 2001
Frontier Cellular 1997 - 2000
Cellular One July 1996 - September 1997
Cellular One December 1989 - June 1996
Greater Rochester Cablevision (now TimeWarner) 1987 - 1989
Skills
.NET, Agile Methodologies, Budgets, Business Analysis, CRM, Cross-functional Team..., Data Center, Integration, Leadership, Management, Process Improvement, Product Management, Program Management, Project Management, SDLC, SharePoint, Software Development, Software Project..., Telecommunications, Troubleshooting, Vendor Management, Wireless, Project Planning, Requirements Analysis
Education
State University of New York College at Potsdam 1983 — 1987
DST Health Solutions July 2012 - Present
Healthcare Business Engineers, Ltd. May 1992 - July 2012
Amisys Synertech/AIH/DST January 1988 - May 1992
Excellus BCBS April 1985 - January 1988
Skills
Business Process..., Configuration, Healthcare, Analysis, Management Consulting, Requirements Analysis, HIPAA, EDI, Medicaid, Medicare, Managed Care, Claims, Business Analysis, Claim, Healthcare Industry, Integration, EHR, Process Improvement, Business Requirements, Healthcare Information..., Quality Assurance, ICD-10
Education
State University of New York at Buffalo
BS, Management Science, Accounting
Columbia Memorial Hospital October 2013 - Present
Outcomes Pharmaceutical Health Care 2012 - Present
Magellan Health Services August 2012 - July 2013
Rite Aid February 2010 - August 2012
IPRO March 2009 - April 2009
Department of Veterans Affairs February 2009 - March 2009
University of Rochester Medical Center September 2008 - December 2008
Excellus BCBS August 2008 - September 2008
Wegmans Food Markets February 1998 - April 2007
Albany College of Pharmacy and Health Sciences August 2001 - December 2004
Skills
Healthcare, Customer Service, Clinical, Medication Therapy..., Inventory Management, Pharmacists, Microsoft Office, Pharmacy Operations, PowerPoint, Pharmaceuticals, Problem Solving, Retail, Managed Care, Medicare, Word, Pharmacology, Customer Relations, Budgeting, Health, Scheduling, Counseling, Diabetes, Teaching, Clinical Research, Prescription, Pharmacy Consulting, Pharmacy Benefit..., Pharmacy Practice, Hospitals, Pharmacy Automation, Budgets, Microsoft Word, Pharmaceutical Industry, Process Scheduler, Pharmacy
Education
Albany College of Pharmacy and Health Sciences
PharmD, Dean's List (2009)
University at Albany
BS, Chemistry - Forensic Emphasis
Excellus BCBS May 2010 - Present
American Cancer Society 2000 - 2010
Skills
Wellness, Corporate Wellness, Health Promotion, Clinical Research, Healthcare, HIPAA, Case Managment, Medicaid, Disease Management, Medical Billing, Corporations, Program Development, Managed Care, Employee Benefits, Disability Insurance, Health Education, Public Health, Health Insurance, Healthcare Management, Data Analysis, Employee Wellness, Strategic Planning, Community Outreach, Public Speaking, Nonprofits, Event Planning, Fundraising
Education
State University of New York College at Potsdam 1977 — 1981
Bachelor of Arts (B.A.), Psychology and English
Cadaret Grant September 2013 - Present
Syracuse University November 2008 - September 2013
SUNY Upstate Medical University November 2007 - July 2008
Excellus BCBS June 2005 - September 2006
Syracuse University September 2003 - June 2005
Syracuse Housing Authority September 2002 - May 2003
Skills
HTML, Visio, Data Analysis, SQL, ASP, SAS, Oracle, Microsoft SQL Server, Access, SPSS, CSS, JavaScript, Project Management, Research, RACF, Social Media, Microsoft Office, PHP
Education
Syracuse University 2009 — 2011
Master of Science (MS), Information Management
Syracuse University 2002 — 2007
Bachelor of Science (BS), Information Management & Technology, Psychology
Paychex July 2015 - Present
Rochester Oratorio Society June 2014 - Present
Excellus BCBS October 2012 - August 2013
Excellus BCBS January 2010 - October 2012
Excellus BCBS June 2008 - January 2010
Self Employed February 1998 - June 2008
Adam Communications Inc. 2007 - 2008
Skills
Editing, Event Planning, Blogging, Branding & Identity, Editorial, Strategic Communications, Marketing Communications, Integrated Marketing, Public Relations, Corporate Communications, Media Relations, Press Releases, Copywriting, Social Media, Advertising, Management, Internal Communications, Project Management, Copy Editing, Strategy, Social Networking, Content Development, Competitive Analysis, Team Leadership, Crisis Communications, Proofreading, Newsletters, Cross-functional Team..., Technical Writing, Social Media Marketing, Direct Marketing, Marketing, Creative Direction, Creative Writing, Digital Marketing, Communications Planning, B2B, Web Content, Publicity, Content Strategy, Collateral, Brand Awareness, Marketing Research, Strategic Planning, Content Management, Brand Management, Publications, B2B Marketing, AP Style, Message Development
Education
University of Dayton 1985 — 1989
BA, Communications/Public Relations
Excellus BCBS Sr. Benefits AdministratorAon ConsultingAugust 2000 - July 2002
PEAK Technologies, Inc. April 1997 - July 2000
Aerotek February 1992 - April 1997
Skills
COBRA, Employee Benefits, Life Insurance
Education
Syracuse University
Auburn Enlarged City School District February 2014 - Present
Community Computers (Medent) 2011 - Present
SCHOTT AG January 2000 - November 2008
RPM Industries 1997 - December 2000
Excellus BCBS 1992 - 1997
Skills
Office Management, Microsoft Office, Sales, Microsoft Excel, Customer Service, Outlook, Marketing Communications, Purchasing, Teamwork, Data Entry, Product Development, SAP, Marketing Strategy, Business Strategy, Microsoft Word, Process Improvement, Inventory Management, PowerPoint, International Sales, Key Account Management, Operations Management, Product Marketing, Healthcare, Forecasting, Continuous Improvement, Medical Devices, ISO, Visio, Program Management, Contract Negotiation, Manufacturing, Leadership, Quality Management, Customer Satisfaction, Budgets, Team Building, Sales Operations, Competitive Analysis, Start-ups, Lean Manufacturing, Retail, Product Management, Social Media, Telephone Skills, CRM, Training, Cross-functional Team...
Education
SUNY Empire State College 2009 — 2011
Associate's science, mathematics, technology
CCC 1980 — 1984
Associate Science, Mathematics, and Technology
Excellus BCBS August 2014 - Present
Excellus BCBS May 2013 - Present
Excellus BCBS May 2010 - May 2013
Excellus BCBS May 2000 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
State University of New York College at Potsdam 2011 — 2013
Master's Degree, MS in Education, Organizational Leadership
Cardiocom - A Division of Medtronic August 2013 - Present
Fidelis Care NY September 2012 - August 2013
PACE CNY January 2010 - February 2012
Watson Pharmaceuticals 2005 - 2009
Innovex October 2002 - February 2006
Excellus BC/BS 1996 - 2002
Skills
Nephrology, Urology, Home Care, OB/GYN, Sales, Sales Support, Coaching, Education, Training & Development, Supervisory Skills, Territory Planning, Territory Analysis, Creative Problem Solving, Microsoft Office, Hospitals, Managed Care, Diabetes, Training, Clinical Trials, Critical Care, Healthcare, Medical Devices, Analysis, Cardiology, Neurology, Nursing, Endocrinology, Pharmaceutical Industry, Medicine, Healthcare Management
Education
LeMoyne College 2010 — 2012
Certificate, Holistic Aging
Syracuse University 1993 — 2000
BSN, Nursing
St. Joseph's Hospital School of Nursing 1991 — 1993
Associates, Nursing
Syracuse University - Maxwell School 1982 — 1985
MA, Economics
University of Wisconsin-Eau Claire 1978 — 1982
BBA, Business/Economics
Bay View High School
Independent Health July 2011 - Present
Excellus BCBS 2007 - 2011
Xerox Corporation 2003 - 2006
Global Crossing 2000 - 2003
Electronic Data Systems 1994 - 2000
Xerox Corporation 1988 - 1994
Xerox Corporation 1980 - 1988
Skills
Excellus BCBS..., EDS Leaders Internship..., Quality Assurance..., Performed..., Managed Change..., Software Tester/Test..., Automated Test Tools, Requirements..., Management / Leadership..., Customer Service, IBM Rational: ...
Education
Stephens College 1975 — 1979
Stephens College
BA, Business Management, Columbia, MO
United Healthcare April 2008 - Present
Imagenet LLC August 2006 - November 2007
Premera Blue Cross July 2000 - December 2005
Pacificare 1993 - 2000
FHP Health Care 1993 - 1996
Excellus BCBS January 1972 - May 1993
Skills
Vendor Management
Education
State University of New York College of Agriculture and Technology at Morrisville 1969 — 1971
Medical Technology, Physical Sciences
CNYHomes.com March 2008 - Present
Prudential First Properties January 2000 - March 2008
Cultural Resources Council 2007 - 2008
The Redhouse August 1990 - November 2005
Excellus BCBS February 1989 - January 2000
Skills
Negotiation, Digital Photography, Sellers, Real Estate, Real Estate Sales, Online Marketing, Buyer Representation, Online Advertising, Relocation, Marketing, Strategic Planning, Social Networking, Selling, Small Business, First Time Home Buyers, Customer Service, Condos, New Home Sales, Residential Homes, Advertising, Buyers, Listings, Short Sales, Referrals, Real Estate Transactions, Single Family Homes, Investment Properties, Townhomes, Luxury, Real Property, Investors, ABR
Education
Syracuse University 1985 — 1989
Bachelor of Fine Arts, Acting, Theater
National Grid July 2013 - Present
National Grid August 2010 - July 2013
Welch Allyn 2002 - 2009
BMC Industries, Inc. 1998 - 2002
The Hanover Insurance Group 1995 - 1998
Excellus BCBS 1990 - 1995
Skills
IT Service Management, Service Delivery, Program Management, Process Improvement, ITIL, Vendor Management, SAP, Business Process..., Business Transformation, Service Management, Project Delivery, Enterprise Software, Strategy, Change Management, Information Technology, Business Analysis, Contract Management, Service Improvement, PMO, IT Strategy, PMP, IT Transformation, Disaster Recovery, Stakeholder Management, Operations Management, ITIL Service Strategy, Integration, Project Portfolio..., MS Project, IT Outsourcing, Governance, Business Process, IT Management, Resource Management, IT Operations, ERP, Transformational..., International, IT Financial Management, Offshoring, Solution Architecture, Leadership, Management, Project Management, Thought Leadership, Enterprise Architecture, Business Intelligence, SaaS, Cloud Computing, Mobile Technology
Education
Syracuse University
Master's degree, Information Resources Management
Syracuse University
Bachelor's degree, Management Information Systems and Services
Excellus BCBS July 2013 - August 2013
WPS Health Insurance July 2012 - November 2012
AmeriHealth Caritas February 2012 - April 2012
Blue Cross Blue Shield of Louisiana November 2011 - January 2012
Lovelace Health System June 2011 - September 2011
UnitedHealth Group March 2010 - May 2011
Availity October 2009 - January 2010
Universal American March 2009 - June 2009
Baylor Health Care System October 2008 - January 2009
Affinity Health Plan October 2006 - January 2008
Skills
Facets Expertise, Benefit Configuration, Pricing Configuration, Data Warehousing, Data Modeling, Integration, HIPAA, Business Objects, SDLC, Requirements Analysis, Healthcare Information..., Requirements Gathering, Visio, Business Analysis, Business Intelligence, SharePoint, Healthcare, SSIS, EDI, Software Project..., Business Requirements, Microsoft SQL Server, ETL, Testing, Medicare, Business Process, Databases, Oracle, Crystal Reports, Medicaid, Access, Process Improvement, Software Documentation, Vendor Management, Health Policy, Software Implementation, Healthcare Industry, Systems Analysis, Business Process..., Management, PMP, Data Analysis, MS Project, Disaster Recovery, Program Management, Managed Care, Enterprise Architecture, Quality Assurance, Healthcare Consulting, IT Strategy
Education
Tulane University 1986 — 1990
BA, English
The University of Dallas 1991 — 1993
MBA, HSM - Masters of Business Adminstration
Culver Girls Academy 1983 — 1986
Prep School, High School
Gilroy, Kernan & Gilroy Insurance October 2010 - Present
ECR International January 2010 - October 2010
Excellus BCBS 2009 - 2010
Skills
Insurance, Property & Casualty..., Marketing, Sales, Hospitality, Management, PowerPoint, Communication, Account Management, Project Management, Follow Through, Employee Benefits, Customer Service, Leadership, Business Development, Strategic Planning, Public Speaking
Education
Syracuse University
Business/Corporate Communications
SUNY Institute of Technology
Bachelor of Science (BS), Business Adminstration
Utica School of Commerce 2008 — 2010
Associate's Degree, Legal Concentration in Administration
Rome Free Academy
Excellus BCBS February 2008 - Present
Skills
Microsoft Office, Research, Microsoft Word
Education
SUNY Polytechnic Institute 1994 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Excellus BCBS May 2015 - August 2015
Bouchey & Clarke Benefits, Inc. May 2013 - August 2013
Capital Financial Advisors of New York, LLC April 2012 - June 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Accounting
Education
University at Buffalo 2012 — 2016
Bachelor's degree, Accounting, 3.4
Shenendehowa High School 2009 — 2012
Excellus BCBS August 2003 - Present
Excellus BCBS May 1999 - August 2003
Excellus BCBS October 1996 - May 1999
Skills
Healthcare, Customer Service, Pharmacy, HIPAA, Insurance, Strategic Planning, Process Improvement, Health Insurance, Business Analysis, Medicaid, Leadership
Education
State University of New York College of Agriculture and Technology at Morrisville
Associate's degree, Communication, General
Excellus BCBS 2015 - 2015
Education
University at Buffalo 2013 — 2017
Kenmore - Town of Tonawanda Union Free School District July 2015 - Present
Excellus BCBS December 2014 - Present
Skills
Application Architecture, Enterprise Architecture, Solutions Architecture, IT Service Management, Project Management, SDLC, Software Engineering, Software Quality..., Service Oriented..., Technical Writing, Business Process..., Software Development, Perl, Database Design, Business Analysis, IT Governance, Leading Meetings, IT Strategy, Enterprise Software, ITIL, Requirements Analysis, Integration, SOA
Education
SUNY Polytechnic Institute 2012 — 2014
Graduate Course Work, Information Design
State University of New York at Buffalo 2005 — 2007
Graduate Course Work, Informatics
State University of New York at Buffalo 1993 — 1997
Bachelor of Arts (BA), Computer Science
Grant Thornton LLP May 2013 - Present
Deloitte December 2011 - February 2013
KPMG March 2011 - November 2011
Siemens Healthcare May 2010 - March 2011
Excellus BCBS June 2009 - August 2009
Syracuse University 2007 - 2009
VeriSign June 2008 - December 2008
Wipro Ltd July 2006 - July 2007
Tata Consultancy Services June 2005 - March 2006
Skills
Visio, Business Analysis, Requirements Analysis, SQL, SDLC, Requirements Gathering, Business Intelligence, Oracle, Data Analysis, Business Process..., IT Strategy, Microsoft SQL Server, Project Management, Systems Analysis, Information Technology, Databases, Information Security, Data Warehousing, Software Project..., Testing, Software Documentation
Education
Syracuse University 2007 — 2009
Masters, Information Management
University of Mumbai
BS, Information Technology
Excellus BCBS January 2013 - Present
MVP Health Care June 2009 - January 2013
Xerox 1995 - 2009
HP Enterprise Services 1989 - 2009
Skills
Databases, SDLC, Requirements Analysis, Informatica, ETL, Data Warehousing, Data Modeling, PL/SQL, Unix, Software Documentation, Requirements Gathering, Systems Analysis, Business Intelligence, Software Project..., Microsoft SQL Server, Visio, ETL Tools, Database Design, DB2, SSRS, Oracle, T-SQL, Teradata Data Warehouse
Education
SUNY Potsdam 1983 — 1987
Bachelor's degree, Mathematics and Computer Science
Seneca Foods Corporation June 2014 - Present
St. Jude Children's Research Hospital June 2013 - August 2013
Excellus BCBS May 2011 - August 2012
Doyle Security Systems, Inc. December 2009 - August 2010
US Sports Camps June 2008 - July 2010
Country Club of Rochester May 2007 - September 2009
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, Marketing, Teamwork, Marketing Strategy, Leadership, Social Media Marketing, Facebook, Event Planning, Pinterest, YouTube, Entrepreneurship, Twitter, Blogging, Social Networking, Strategic Communications, Marketing Communications
Education
Syracuse University - Martin J. Whitman School of Management 2010 — 2014
Bachelor, Marketing and Entrepreneurship & Emerging Enterprises
Our Lady of Mercy High School 2006 — 2010
Aspen Dental Management, Inc. (ADMI) August 2014 - November 2014
Syracuse University May 2014 - August 2014
Excellus BCBS December 2011 - November 2013
Time Warner Cable August 2011 - November 2011
McNeil And Company, Inc August 2007 - December 2010
SongLake Books January 2000 - August 2007
Skills
Management, Project Management, Editing, Negotiation, Customer Service, Microsoft Word, Microsoft Excel, Credentialing, Solid computer skills, Bringing Order to Chaos, Organization &..., Handle Multiple..., Stressful Situations, Communication Skills, Highly Organized &..., Highly detail oriented, Learning Quickly, High Risk Insurance, Data Analysis, Type over 90 wpm. ..., Knowledge of Medical..., Analysis, Process Improvement, Research, Teamwork
Education
Syracuse University 2002 — 2006
Bachelor of Professional Studies, 2006 Applied Computer Technology
Excellus BCBS December 2014 - January 2015
Excellus BCBS June 2014 - August 2014
Skills
Network Security, Microsoft Office, Information Technology
Education
SUNY Polytechnic Institute 2012 — 2015
Bachelor’s Degree, Network and Computer Security
The Bank of New York Mellon February 2015 - Present
Excellus BCBS October 2014 - August 2015
Gilroy, Kernan & Gilroy February 2014 - May 2014
EXPRESS November 2013 - May 2014
SUNY Institute of Technology August 2013 - May 2014
McDonald's Corporation May 2012 - January 2014
Finish Line May 2012 - September 2012
Burger King Corporation December 2008 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building
Education
SUNY Polytechnic Institute 2015 — 2016
MBA in technology management, Human resource management
State University of New York Institute of Technology at Utica/Rome 2010 — 2014
Bachelor's Degree, Business Administration- Minor in Finance
Cicero-North Syracuse High School 2007 — 2010
High School, General
Capco April 2014 - Present
Capco January 2013 - March 2014
Ernst & Young August 2010 - January 2013
Excellus BCBS June 2009 - July 2010
School of Information Studies, Syracuse University February 2009 - June 2009
Memory Experiments and Modeling Lab, Syracuse University August 2008 - May 2009
MphasiS Software and Services (I) Ltd May 2006 - July 2008
Spade Consultants June 2005 - February 2006
Center for Development of Advanced Computing (CDAC) June 2004 - May 2005
Skills
Business Process..., Client Relationship..., Systems Analysis, Enterprise Architecture, Data Analysis, Master Data Management, Java, J2EE, Requirements Analysis, Process Mapping, Data Architecture, Data Quality, Data Governance, Financial Reporting, Solution Architecture, VBA, Access, Microsoft SQL Server, Data Profiling, Application Architecture, Web Content Management, Enterprise Content..., Application Development, Business Process Mapping, Java Enterprise Edition, Software Development, IT Strategy, CRM, Business Analysis, Requirements Gathering, Analysis, Strategy, SOA, Business Intelligence, SDLC, XML, Business Process Design, Business Process
Education
Syracuse University 2008 — 2010
Master of Science, Information Management
University of Pune 2000 — 2005
Bachelor of Engineering, Computer Science
D G Ruparel College 1999 — 2000
Jamnabai Narsee School 1988 — 1998
Lowe's Companies, Inc. September 2014 - Present
Highmark Blue Cross Blue Shield May 2012 - June 2014
Excellus BCBS October 2008 - May 2012
Empire Blue Cross Blue Shield June 2007 - October 2008
Aetna May 2005 - June 2007
Skills
Medical Billing, ICD-9, CPT, Claims Management, Claims Handling, Claims Resolution, Claim Investigation, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Internet Explorer, Medical Records, Databases, Data Analysis, Research
Education
State University of New York at Albany 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Independence Layout Primary School 1984 — 1990
This was not enough to earn a degree, Not applicable
Independence Layout Primary School
Plattsburgh High School
Plattsburgh High School
Excellus BCBS May 2009 - Present
Excellus BCBS September 2007 - May 2009
Excellus BCBS June 2007 - August 2007
Events Forum, Inc 2006 - 2007
Skills
Health Insurance, Employee Benefits, Medicare, Disability Insurance, Healthcare, Managed Care, Health Savings Accounts, Account Management, Process Improvement, Insurance, Strategic Planning, Customer Service, Long-term Care, Leadership, Marketing
Education
SUNY Polytechnic Institute 2008 — 2012
MBA
Union College 2003 — 2007
Bachelor's Degree, Psychology and Economics
NYS Life, Accident & Health Insurance License
Blue Cross Blue Shield of Massachusetts September 2010 - Present
Hewlett-Packard May 2005 - September 2010
Excellus BCBS June 1998 - May 2005
Excellus Blue Cross Blue Shield of Rochester January 1998 - May 2005
Skills
Process Improvement, Project Management, Vendor Management, SDLC, Visio, Unix, Team Leadership, Data Center, Cross-functional Team..., Leadership, PMO, Security, Software Documentation, Management, Analysis, Databases, Training, Oracle, IT Management, Strategy
Education
Texas Tech University - Rawls College of Business 1983 — 1986
BA, Management Information Systems
Pegasystems April 2013 - Present
Computer Sciences Corporation September 2007 - April 2013
Anthem, Inc. June 2006 - September 2007
Anthem, Inc. January 2005 - May 2006
Anthem, Inc. June 2001 - December 2004
Excellus BCBS January 2000 - May 2001
MedAmerica Insurance Company June 1998 - December 1999
Skills
Health Insurance, Business Process..., Business Process..., Business Analysis, Requirements Gathering, Project Management, PMP, Business Process, Pegasystems PRPC, Six Sigma, Requirements Management, Long Term Care Insurance, Pharmacy Benefit..., Change Management, Software Documentation, Management Consulting, Systems Analysis, Business Requirements, CRM
Education
The Ohio State University 1996 — 1998
Master of Health Administration, Health/Health Care Administration/Management
Wittenberg University 1989 — 1993
Bachelor of Arts (BA), Biology/Biological Sciences, General
Excellus BCBS May 2014 - Present
Excellus BCBS January 2013 - May 2014
Excellus BCBS March 2009 - January 2013
Wilmac November 2007 - December 2008
Fiserv Lending Solutions June 1999 - November 2007
Education
State University of New York Empire State College
BS, Business Administration
Walgreens February 2013 - Present
Clinical Support Services January 2010 - February 2013
Novo Nordisk Servicepartner A/S July 2003 - January 2010
Excellus BCBS July 2000 - July 2003
Univera Healthcare June 1996 - July 2000
Skills
Managed Care, Pharmacy Benefit..., Pharmaceutical Industry, Medicare, Pharmacy, Medicaid, Process Improvement, Healthcare, Healthcare Industry, Disease Management, Diabetes, Pharmaceutical Sales, Hospitals, Healthcare Consulting, Healthcare Management, Informatics, Healthcare Information..., Cross-functional Team..., Pharmacy Automation, Neurology
Education
State University of New York at Buffalo 1985 — 1990
Pharmacy, MS Health Services Administration, Pharmacy
NY Veterans Home Batavia January 2015 - Present
Excellus BCBS April 2012 - January 2015
Veterans Outreach Center March 2012 - April 2012
Webster NY PD January 2009 - December 2011
Wegmans Food Markets June 2005 - January 2009
Ajilon Consulting August 2000 - April 2003
New York Department of Corrections July 1994 - August 1999
US Army October 1987 - May 1994
Skills
Software Installation, Computer Hardware, Microsoft Office, Administration, Budgets, System Administration, Training, Technical Support, Help Desk Support, Management, Cisco Technologies, Cisco Certified, Cisco Routers, A+ Certified, MCSE, PC maintenance, Office Management, Cisco IOS, Grant Management, Asset Management, Computer Repair, Team Leadership, Antivirus, Annual Budgets, Departmental Liaison, Budget Management, Grant Applications, Grant Review, Grant Research, Grant Writing, Budgeting, Customer Relations, Servers, Troubleshooting, Windows, Leadership, Networking, Strategic Planning, Information Technology, Operating Systems
Education
State University of New York Empire State College 2004 — 2007
Bachelor of Science, Business Management
Cretin Derham Hall 1983 — 1987
High school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Utica National Insurance Group August 2012 - Present
Excellus BCBS August 2010 - August 2012
Tallman's Tire January 2008 - October 2010
Ann Taylor Loft September 2007 - August 2008
Frosty's Ice Cream Shoppe May 2003 - August 2008
Skills
Customer Service, Inventory Management, Time Management, Call Center, Access, Lotus Notes, Sales, Outlook, Microsoft Office, Microsoft Excel, Process Improvement, Data Entry, Visio, Leadership, Team Building, Software Documentation
Education
State University of New York Institute of Technology at Utica/Rome 2011 — 2011
MBA, technology management
State University of New York Institute of Technology at Utica/Rome 2007 — 2010
Bachelors, Business Administration
New Mexico Health Insurance Exchange August 2014 - Present
Idaho Health Insurance Exchange May 2013 - August 2014
Ernst & Young July 2011 - May 2013
TEK Systems December 2010 - July 2011
Excellus BlueCross BlueShield March 2010 - November 2010
Excellus BlueCross BlueShield August 2009 - March 2010
Excellus BlueCross BlueShield April 2008 - August 2009
Excellus BlueCross BlueShield January 2005 - April 2008
Excellus BCBS May 2003 - December 2004
Skills
Health Insurance..., Health Plan Operations, Leadership, Insurance, Analysis, Business Process..., Training, Strategy, Strategic Planning, SDLC, Risk Management, Project Planning, Project Management, Program Management, Process Improvement, PMO, Medicare, Management, Health Insurance, HIPAA, Healthcare, Managed Care, Forecasting, Cross-functional Team..., Business Strategy, Business Analysis
Education
State University of New York College of Environmental Sciences and Forestry 1990 — 1992
BS
Excellus BCBS August 2015 - Present
Excellus BCBS July 2011 - August 2015
Excellus BCBS January 2010 - July 2011
Segal Consulting December 2007 - December 2009
Mercer Human Resource Consulting 2005 - 2007
Skills
Actuarial Science, Employee Benefits, Analysis, Health Insurance, Proposal Writing, New Business Development, Leadership, Insurance, Data Analysis, Consulting, Claim, Benefits Administration
Education
Leadership Greater Syracuse 2014 — 2014
State University of New York College at Potsdam 1999 — 2003
Bachelor of Arts (B.A.), Mathematics
Booz Allen Hamilton August 2011 - Present
MVM, Inc. May 2009 - August 2011
Akin Gump Strauss Hauer & Feld LLP July 2008 - May 2009
Corporate Executive Board September 2007 - July 2008
Excellus BCBS May 2005 - July 2007
Skills
Process Improvement
Education
Syracuse University 2001 — 2005
Bachelor of Science (B.S.), Mathematics and Economics
Excellus BCBS December 2009 - Present
MVP Health Care March 2009 - December 2009
Preferred Care November 2005 - March 2009
Excellus BlueCross BlueShield June 2003 - November 2005
Skills
Employee Benefits, Health Insurance, Data Analysis, Insurance, Access, Financial Modeling, Process Improvement, Healthcare, Underwriting, Analysis, Actuarial Science, Risk Management
Education
University of Rochester - Simon Business School 2005 — 2009
MBA, Finance, Competitive and Organizational Strategy
Syracuse University 1999 — 2003
BA, Mathematics
Excellus BCBS 2014 - Present
Excellus BCBS May 2008 - November 2014
NaviSite Inc. June 2007 - May 2008
AppliedTheory/ClearBlue/NaviSite August 1999 - June 2007
AppliedTheory 1999 - 2006
Applied Theory 1999 - 2006
Skills
SDLC, Requirements Analysis, Business Analysis, Software Project..., Project Management, Program Management, PMO, Unix, Business Process, PMP, IT Strategy, Visio, Integration, Enterprise Architecture
Education
Syracuse University 1986 — 1992
MM
PricewaterhouseCoopers January 2011 - Present
Excellus BCBS August 2008 - December 2010
Syracuse Unversity 2003 - July 2008
Training Systems Institute August 2002 - August 2003
Education
Syracuse University 2003 — 2007
PhD, Instructional Systems Design
Syracuse University 2000 — 2002
MS, Instructional Design
University of Botswana 1992 — 1996
BS, Math and Science
Syracuse University November 1998 - Present
Excellus BCBS January 2000 - September 2000
Education
Syracuse University 1999 — 2008
Xerox August 2015 - Present
Excellus BCBS October 2014 - August 2015
Excellus Blue Cross Blue Shield June 2014 - October 2014
HealthNow New York Inc. April 2013 - June 2014
Excellus Blue Cross Blue Shield June 2010 - March 2013
North American Bugei Society 2012 - 2012
National Government Services October 2008 - June 2010
Citigroup Student Loan Corporation February 2007 - October 2008
Citigroup Student Loan Corporation February 2006 - January 2007
Citigroup Student Loan Corporation February 2004 - January 2006
Skills
PMP, IT Strategy, Project Portfolio..., SDLC, Integration, Project Management, Management, Software Development, PMO, Team Management, Information Technology, Requirements Analysis, Visio, Vendor Management, Business Analysis, Process Improvement, Software Project..., Programming
Education
Utica College 1980 — 1984
B.S., Computer Science
Syracuse University
Excellus BCBS February 2009 - Present
Excellus BCBS November 2007 - February 2009
Excellus BCBS September 2006 - November 2007
Excellus BCBS June 2002 - September 2006
Education
Syracuse University 1986 — 1990
MetLife April 2014 - Present
Excellus BCBS July 1998 - April 2014
Excellus BCBS November 2008 - April 2011
Excellus BCBS July 1998 - October 2008
Excellus BCBS July 2002 - July 2007
Excellus BCBS July 1998 - July 2002
Skills
Insurance, HIPAA, Medicare, Process Improvement, Business Process..., Vendor Management, Managed Care, Benefits Administration, Healthcare, Health Insurance, Medicaid, Data Analysis, Team Building
Education
Syracuse University - Martin J. Whitman School of Management 2007 — 2010
MBA
SUNY Polytechnic Institute 1997 — 2000
BS, Business Administration
State University of New York
B.S, Business Administration/Finance
Syracuse University
MBA
Prospective Health, LLC September 2014 - Present
Noridian Mutual Insurance Company August 2009 - May 2014
Outcomes Pharmaceutical Health Care 2003 - January 2011
BlueCross BlueShield of Illinois June 2009 - August 2009
Excellus BCBS February 2007 - January 2009
Excellus BCBS February 2005 - February 2007
von Ebers & Associates November 1995 - February 2005
Skills
Strategic Planning, Health Insurance, Managed Care, Healthcare, Medicare, Healthcare Information..., Healthcare Management, Insurance, Medicaid, Process Improvement, Healthcare Consulting, Medicare Part D, Health Policy, Leadership, HIPAA, Disease Management, Provider Relations, Strategy, Pharmacy Benefit..., Business Process..., Pharmacy, Hospitals, Healthcare Industry, Policy, Executive Management, Network Development, Management, Employee Benefits, Quality Improvement, Clinical Research, Marketing Strategy
Education
The University of Chicago Booth School of Business 1977 — 1979
MBA, Hospital administration and finance
National January 2015 - Present
Excellus BCBS January 2010 - December 2013
Excellus BCBS 2006 - 2010
Ciber, Inc 2000 - 2006
Paychex April 1995 - April 2000
Skills
User Acceptance Testing, ClearQuest, Business Analysis, Quality Assurance, Testing, Software Quality..., Requirements Analysis, SDLC, Software Project..., PMP
Education
State University of New York College at Potsdam 1990 — 1994
Bachelor, Math, Economics, Business
Excellus BCBS 2007 - 2008
Volusia County Cooperative Extension January 2006 - June 2007
AceInfo Solutions, Inc. August 2004 - October 2005
Chester County Cooperative Extension June 2004 - November 2004
WRB Communications August 2003 - March 2004
JPMorgan Chase October 2000 - April 2002
Education
Texas State University 1978 — 1982
BA, Computer Information Systems
Bachelor's Degree
Independent Health September 2010 - Present
HealthNow New York Inc. 2008 - 2010
Excellus BCBS 2006 - 2008
Capital Blue Cross 2003 - 2006
Aetna 1997 - 2003
Skills
Health Insurance, Medicare, Managed Care, Actuarial Science, Data Analysis, Access, Healthcare, Process Improvement, Microsoft Excel, Healthcare Information..., Business Analysis, Team Leadership, Business Intelligence, Analytics
Education
Syracuse University
Master of Science (M.S.), Mathematics
Children's National Health System July 2015 - Present
Macerich March 2013 - July 2015
Macerich September 2009 - March 2013
Doyle Security Systems, Inc. July 2008 - September 2009
Fransmart July 2008 - March 2009
RJ Palmer June 2007 - August 2007
Excellus BCBS June 2006 - August 2006
Excellus BCBS June 2005 - August 2005
Skills
Public Relations, Social Media, Social Media Marketing, Marketing Communications, Marketing, Brand Management, Digital Marketing, Corporate Communications, Advertising, Public Speaking, Strategy, Market Planning, Press Releases, Management, Retail, Direct Mail, Event Planning, Online Marketing, Facebook, Event Management, Marketing Strategy, Media Relations
Education
Syracuse University 2004 — 2008
BA, Psychology, English
Excellus BCBS January 2010 - Present
Tug Hill Tomorrow Land Trust January 2015 - Present
The Community Foundation of Herkimer & Oneida Counties October 2000 - December 2014
The Community Foundation of Herkimer & Oneida Counties November 2000 - January 2005
Elderlife, Inc. October 1995 - November 2000
Skills
Philanthropy, Non-profits, Grant Writing, Fundraising, Community Outreach, Volunteer Management, Nonprofits, Board Development, Program Development, Annual Giving, Community Development, Non-profit..., Grants, Media Relations, Newsletters, Stewardship, Public Relations, Community Organizing, Strategic Communications, Social Entrepreneurship
Education
State University of New York Institute of Technology at Utica/Rome
Bachelor of Arts (B.A.)
Excellus BCBS June 2013 - Present
Excellus BCBS January 2013 - June 2013
Excellus BCBS December 2010 - December 2012
Excellus BCBS April 2010 - December 2010
Excellus BCBS February 2009 - April 2010
Xerox August 2007 - November 2008
UniteU Technologies January 2007 - August 2007
MYOTECH March 2005 - January 2007
Education
Syracuse University 1995 — 1996
Master of Information Resources Management, Information Studies
Excellus BCBS February 2014 - Present
Excellus BlueCross BlueShield May 2009 - February 2014
Excellus BCBS February 2008 - December 2009
Excellus BCBS June 2004 - February 2008
Skills
Health Insurance, Provider Relations, Contract Negotiations, Managed Care, Medicare, Contract Negotiation, Hospitals, HMO, Network Development, Health Policy, Healthcare Information..., Physicians, Medicaid
Education
SUNY Polytechnic Institute 1994 — 1996
BS, Business, Healthcare Management
Ryan January 2015 - Present
MoneyGram International October 2014 - January 2015
CPSG Partners May 2012 - October 2014
Aviva plc March 2011 - May 2012
ADP December 2007 - March 2011
Ernst & Young January 2004 - November 2007
Excellus BCBS June 2004 - October 2004
Skills
Business Process..., Business Analysis, Access, SQL, Requirements Analysis, PeopleSoft, Governance, Workday, Software Implementation, IT Audit, Information Security..., Ceridian Payroll System, SaaS, Reports, Data Analysis, Software Documentation, Requirements Gathering, Analysis, Project Management
Education
Syracuse University 2003 — 2005
Master's degree, Management Information Systems and Services
University of Mumbai 1999 — 2002
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Excellus BCBS 1989 - Present
Horizon Blue Cross Blue Shield of New Jersey 1987 - 1989
PEOPLExpress Airlines January 1985 - 1987
Margarettan mortgage co 1984 - January 1985
Skills
HIPAA, Managed Care, Insurance, Health Insurance, Medicare, Team Building, Contact Center..., Claims Management, Leadership, Operational Excellence, Requirements Analysis, Claim, Medicaid, Employee Benefits, Health Policy, Process Improvement, Brokers, Call Centers, Long-term Care, Healthcare, Disability Insurance, HMO
Education
State University of New York at Buffalo 1980 — 1984
BA, Psychology h
Greece Athena High School 1976 — 1980
Excellus BCBS March 2008 - Present
Skills
Customer Service, Managed Care, Budgets, Health Insurance, Healthcare Management, Health Policy, Healthcare, Medicaid, Leadership, Project Planning, HIPAA, Insurance, Process Improvement, Employee Benefits, Provider Relations, Program Management, Strategic Planning, Disease Management, Medicare
Education
Syracuse University 2000 — 2007
Certificate of advanced study, Health Services Management and Policy
Syracuse University - Maxwell School 2000 — 2007
Master of Arts Public Administration, Healthcare Management
Wilkes University
Bachelor's degree, Business Administration and Management, General
Excellus BCBS Medical Economics ResearcherExcellus BlueCross BlueShield2005 - Present
Pima County August 2001 - June 2003
Education
University of Arizona 1999 — 2001
Masters, Health Care Economics
Excellus BCBS 2009 - Present
Excellus BCBS 2007 - 2009
Skills
Medicare, Health Insurance, Healthcare, Healthcare Management, Strategic Planning, Leadership, Medicine, Managed Care, HIPAA, Provider Relations, HMO, Medicaid, Healthcare Consulting, Health Policy, Healthcare Industry, Insurance, Team Building
Education
State University of New York Upstate Medical University
MD, Surgery
Excellus BCBS College StudentUniversity at Albany2001 - 2005
Education
University at Albany, SUNY 2001 — 2005
Bachelor of Arts, Liberal Arts
Plattsburgh High School 2000 — 2001
Diploma, Liberal Arts
Fort Caroline Middle School 1999 — 2001
N/A, Liberal Studies
Fletcher High School 1997 — 2001
High School, Liberal Studies
Universal American at Total Care, A Today's Option of New York Plan December 2014 - Present
Loretto March 2008 - December 2014
RGB Associates 2004 - 2009
Peopleswarehouse 2004 - 2009
Excellus BCBS 2001 - 2004
Health Services Medical Corp 1998 - 2002
The MONY Group 1977 - 1992
The MONY Group 1977 - 1992
Skills
Healthcare Information..., Process Improvement, Project Management, Management, Business Analysis, Strategic Planning, Operations Management, Healthcare, Healthcare Management, EMR, Training, Program Management, Disaster Recovery, Leadership, SDLC, Change Management
Education
State University of New York Empire State College 1995 — 2003
B.S., Management
Excellus BCBS September 1995 - May 2009
Skills
Integration, Strategy, Management, Microsoft SQL Server, Requirements Analysis, Testing, Team Leadership, Cross-functional Team...
Education
Syracuse University - Martin J. Whitman School of Management
MBA, Logistics, Materials, and Supply Chain Management
State University of New York College of Environmental Sciences and Forestry
BS
Excellus BCBS June 1985 - Present
Skills
Health Insurance, Strategic Planning, Insurance, Healthcare, Process Improvement, Cross-functional Team..., Team Building, Leadership, Customer Service, Program Management, Product Marketing, Account Management, Operations Management, Community Outreach, Training, Employee Benefits, Managed Care
Education
Saranac lake High
State University of New York College at Potsdam
BA, Education & Anthropology
Dell January 2015 - Present
Dell November 2012 - Present
Excellus BCBS March 2008 - December 2012
Perot Systems 2005 - 2008
Excellus BCBS May 1997 - February 2005
Group Health Incorporated, GHI July 1994 - July 1995
Metlife September 1989 - July 1994
Skills
Process Improvement, Claim, Leadership, Management, Six Sigma, Business Analysis, Health Insurance, Insurance, Performance Management, Training, Software Documentation, Claims Management, Inventory Management, Project Management, Recruiting, Business Process..., Cross-functional Team..., Team Management, Vendor Management, Call Centers
Education
SUNY Empire State College 2010 — 2012
Healthcare Administration
Liverpool 1980 — 1984
Excellus BCBS July 2012 - Present
MedAmerica Insurance Company February 2007 - July 2012
MedAmerica Insurance Company February 2004 - February 2007
Skills
Excel, PowerPoint, Word, Microsoft Excel, Auditing, Microsoft Word, Insurance, Risk Management, Finance, Financial Reporting, Management
Education
Irondequoit High School
Regents Diploma, Math
SUNY Empire State College
Bachelor's of Science, Accounting
Excellus BCBS May 2005 - Present
Thomson West / Thomson Reuters (via TEKsystems) 2004 - 2005
IP.com, Inc 2000 - 2003
Manning & Napier Information Services 1999 - 2000
Skills
Software Development, XML, SDLC, Unix, Java, C++, Teamwork, Analysis, Troubleshooting
Education
Sun Yat-Sen University
Bachelor of Science (BS), Computer Science
University of Massachusetts Lowell
Master of Science (MS), Computer Science
Excellus BCBS 2002 - March 2012
KPMG 1967 - 2000
Skills
Management, Health Insurance, Healthcare Information..., Healthcare Management, Healthcare, Managed Care, Auditing
Education
SUNY Albany
Bachelor of Science (BS), Accounting
Excellus BCBS October 2012 - Present
Bristol Mountain Ski Patrol 2002 - Present
Excellus BCBS October 2008 - October 2012
Solü Technology Partners (formerly a division Croop-LaFrance) January 2005 - October 2012
Skills
Requirements Analysis, Business Analysis, SDLC, Program Management, Process Improvement, Software Development, SQL, Project Management, Databases, Visio, Software Project..., Business Intelligence, Integration, Cross-functional Team..., Microsoft SQL Server, Disaster Recovery, Vendor Management, SharePoint
Education
State University of New York College at Potsdam 1979 — 1983
BS, Computer Science
Excellus BCBS March 2010 - Present
Excellus BCBS August 2007 - March 2010
Education
SUNY Polytechnic Institute 1992 — 1994
Bachelor's, Nursing
Jay Paving Co., LLC Office Manager/SecFestival FoodsApril 2006 - Present
Excellus BC/BS June 1990 - April 2006
Skills
Accounts Payable, Quickbooks, Accounts Receivable, Office Management, Invoicing, Scheduling, Administrative Support, Payroll, Billing, Payroll Processing, Bookkeeping, Outlook, Customer Service, Administration, Microsoft Office, Excel, Word, Office Administration, Data Entry, Purchasing, Typing, Inventory Management, Hiring, Document Preparation, Coordination
Education
SUNY Polytechnic Institute 2004 — 2011
BBS, Business
HCL Global Systems Inc April 2014 - Present
CACI International Inc May 2013 - April 2014
CGI Federal April 2011 - May 2013
Toyota Financial Services February 2011 - March 2011
Excellus BCBS August 2010 - January 2011
Infosys June 2007 - April 2008
Skills
Visual Studio, Quality Center, Data Marts, IIS, SQL Loader, Informatica, Data Warehousing, Oracle SQL, ETL, ETL Tools, XML Schema, XML, Stylus Studio, Unix Shell Scripting, SQL, Tomcat, Hadoop, Hive, Big Data, Informatica..., Oracle, Oxygen XML Editor, Xerces, SharePoint, Microsoft Office, SQL Tuning, B2B, Data Transformation, Oracle SQL Developer, toad for cloud, Toad 9.0, Mainframe, Unix, Linux, Flat Files, XSD, XPath, XQuery, Microsoft SQL Server, SQL*Plus, Agile Testing, Business Requirements, Requirements Analysis, SOA, SDLC, Business Objects, Enterprise Architecture, HQL
Education
JNTU
Bachelor's degree, Electrical, Electronics and Communications Engineering
Texas A&M University-Kingsville
Master's degree, Computer Science
Texas A&M University-Kingsville
Master's Degree, Computer Science
Quadax, Inc. November 2011 - Present
Xerox January 2013 - March 2013
Aetna Inc May 2010 - April 2011
Excellus BCBS December 2007 - December 2009
Roche Diagnostics April 2007 - December 2007
Walgreen Company December 2005 - March 2007
Skills
Insurance, Microsoft Office, Customer Service, Call Center, Training, Managed Care, Microsoft Excel, Medicare, Claim, Data Entry, Health Insurance, Analysis, Access, Management, Data Analysis, Administrative..., Healthcare, HIPAA, Software Documentation
Education
University at Albany 2001 — 2005
Business Administration, Africana Studies, Spanish
Plattsburgh High School 2000 — 2001
High School, Liberal Studies
Fletcher High School 1998 — 2000
Diploma, Liberal Studies
Fort Caroline Middle School 1998 — 1999
N/A, Middle School
Terry Parker High School 1997 — 1999
High School Diploma, Liberal Arts
Mandarin High School 1988 — 1999
High School Diploma, Liberal Arts
Excellus BCBS February 2015 - Present
Excellus Blue Cross Blue Shield November 1998 - Present
Skills
Governance, COBIT, SSAE 16, CISM, IT GRC, CISA, IT Audit, SAS70, Project Management
Education
Syracuse University
Excellus BCBS September 2013 - Present
Excellus BCBS May 2010 - August 2013
Skills
Medicare, Health Insurance, CPT, Access, Software Documentation, SQL, Visual Basic, Requirements Analysis, Requirements Gathering, Analysis, Cognos, Testing, Medical Coding, Microsoft Office, Microsoft Excel, PowerPoint, Medicaid, Project Planning, Team Leadership, T-SQL, Microsoft SQL Server
Education
SUNY at Buffalo 2004 — 2006
Bachelor's degree, Legal Studies, Magna Cum Laude
Excellus BCBS December 2013 - Present
Frontier Communications March 2001 - August 2013
Saville January 1999 - March 2001
ADC March 1998 - March 2001
Skills
Large Scale Data..., Integration, Data Migration, System Deployment, Unix, Requirements Analysis, SQL, Data Conversion
Education
University College Cork 1986 — 1989
Bachelor's degree, Economics / Computer Science
De La Salle Secondary School 1981 — 1986
Excellus BCBS January 2015 - Present
Lifetime Health Medical Group May 2011 - Present
International Imaging Materials, Inc. (IIMAK) February 2001 - May 2011
Skills
HIPAA, NextGen, EMR, Informatics, Medicare, Healthcare Management, EHR, Healthcare Information..., Medicaid, Disaster Recovery, SDLC, Troubleshooting
Education
SUNY at Buffalo 1986 — 1991
Bachelor of Arts (B.A.), Mathematics and Computer Science
Excellus BCBS June 2012 - Present
Paychex Insurance Agency August 2009 - June 2012
Paychex Insurance Agency August 2008 - July 2009
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Customer Service, Process Improvement, Disability Insurance, Claim, Team Building, Strategic Planning, Healthcare, Leadership
Education
University at Buffalo
Master, Education
Amazon June 2015 - Present
Sikh Student Association - University at Buffalo May 2014 - May 2015
University at Buffalo January 2013 - May 2015
Delaware North September 2014 - December 2014
Yahoo June 2014 - October 2014
Sikh Student Association - University at Buffalo January 2012 - May 2014
Excellus BCBS June 2013 - August 2013
Univera Healthcare June 2012 - August 2012
Education
University at Buffalo 2011 — 2015
Bachelor of Arts (B.A.), Economics with Honors, Magna Cum Laude
University at Buffalo 2011 — 2015
Bachelor of Science (B.S.), Biomedical Sciences, General, Magna Cum Laude
Williamsville South High School 2007 — 2011
Advanced High School Regents Diploma with Honors
Excellus BCBS April 2003 - Present
Education
State University of New York Empire State College
Bachelors Degree of Business Management, Business Administration and Management, General
Excellus BCBS May 2000 - Present
University of Rochester Medical Center November 1999 - May 2000
Rochester General Health System January 1996 - November 1999
Skills
Managed Care, Pharmacy Benefit..., Utilization Management, Medicare Part D, Specialty Pharmaceutical
Education
State University of New York at Buffalo 1992 — 1996
Bachelor of Science (BS), Pharmacy
State University of New York at Albany 1983 — 1987
Bachelor of Science (BS), Biology/Biological Sciences, General