Experience
Sanofi  June 2015 - Present
Eli Lilly and Company  October 2005 - May 2015
FedEx Office   May 2001 - September 2005
Elyte ATM Services   August 2000 - May 2001
Ferrellgas  October 1997 - July 2000
US Army  July 1990 - September 1997

Skills
Pharmaceutical Sales, Osteoporosis, Pharmaceutical Industry, Chronic Pain, Project Management, Operations Management, Product Launch, B2B Sales, Medical Devices, Sales, Neurology, Urology

Education
Central Washington University   1985 — 1990
Bachelor of Business Administration (BBA), Marketing

Experience
Boucher Automotive Group  May 2013 - Present
Ewald Chevrolet   May 2012 - May 2013
FedEx Office   April 2008 - June 2012
American TV & Appliances   August 2006 - April 2008
American TV & Appliance  August 2006 - April 2008

Skills
Microsoft Office, Word, Power Point,..., Microbusiness..., Medical Terminology, Cpr Certified, First Aid, 48-50 Wpm, Customer Service, Word, PowerPoint, Excel, Office Management, Data Entry, Outlook, Telephone Skills, Fax, Typing, Inventory Management, Office Equipment, Microsoft Word, Sales, Customer Retention, Purchasing, Team Building

Education
Waukesha County Technical College   2010 — 2012
Certification, Office Technology

Carroll University   2000 — 2001
No degree, Elementary Education

Experience
Synchrony Financial  January 2014 - Present
Cree  May 2013 - January 2014
FedEx Office   July 2006 - May 2013
Tug Technologies  May 2004 - August 2006
Extra Space Storage  February 2004 - August 2006
CompUSA  August 2002 - July 2006

Skills
Electronics, Computer Hardware, Coordination, Customer Service, Electricians, Business, Front-end, Photoshop, Microsoft Office, Sales, Customer Satisfaction, Sales Management, Process Improvement, Training, Software Documentation

Education
North Carolina State University   2013 — 2015
Bachelor of Applied Science (BASc), electrical / Computer Engineering, Junior

Southern Polytechnic State University   2008 — 2010
n/a, Computer Engineering

Chattahoochee Technical College   2002 — 2006
Associate of Science (A.S.), Electrical and Electronics Engineering

Experience
Laborers International Local223   August 2013 - Present
FedEx Office   September 2001 - October 2013

Skills
Print Management, Digital Printing, Wide Format Printing, Adobe Acrobat, Direct Mail, Color Management, Scanners, POS, Adobe Creative Suite, Customer Service, Customer Satisfaction, Graphic Design, Process Scheduler, Illustrator, InDesign, Microsoft Office, Pack and ship, Offset Printing

Education
Shawsheen Valley Regional Vocational Technical School   2013 — 2013
Certified Nursing Assistant, CNA

Catherine Hinds Institute of Esthetics   2004 — 2006
Certificate/License, Esthetics

Northeast metropolitan vocational High   1995 — 1999
Cosmetology/Cosmetologist, General

Experience
GK Graphics   August 2005 - Present
Arvato Digital Services  February 2011 - January 2012
Alutiiq Securities and Technologies, LLC   January 2008 - December 2010
FedEx Office   July 2004 - December 2007
Parks Printing   October 2004 - November 2007

Skills
Adobe Creative Suite, Microsoft Office, Storyboarding, Digital Illustration, Vector Illustration, Drawing Skills, Graphic Design, Illustration, Layout, Concept Development, Video, Illustrator, Photoshop, QuarkXPress, Advertising, Packaging, InDesign, Corporate Identity, Creative Direction, Photography, Marketing

Education
The Art Institute of Charlotte   2005 — 2007
Associate of Applied Science, Graphic Design

Central Piedmont Community College   2004 — 2005
Associate of Applied Science, Graphic Arts and Imaging Technology

Experience
US Navy Reserve  October 2013 - April 2014
US Navy Reserve  September 2012 - October 2013
FedEx Office   July 2012 - July 2013
US Navy  October 2008 - April 2012
US Navy  July 2006 - August 2008
US Navy  March 2004 - June 2006
US Navy  May 2002 - February 2004
US Navy  February 2001 - March 2002
US Navy  November 1997 - October 2000
US Navy  October 1996 - November 1997

Skills
Adobe Creative Suite, Illustrator, Photoshop, InDesign, HTML, Javascript, CSS, Digital Photography, Print Management, Final Cut Studio, Digital Printing, Public Affairs, Graphic Design, Visual Information, Photography, Leadership, Management, Security, Mass Communication, Supervising, Navy, Graphics, Mac, Training, Force Protection, K-9 Handler, Small Arms, Firearms, Traffic Control, Emergency Vehicle..., Investigation, Report Writing, First Aid, First Responder

Education
The Art Institute of California-San Francisco   2014 — 2015
Bachelor of Science, Graphic and Web Design

The Art Institute of California-San Francisco   2013 — 2014
Associate of Science (A.S.), Graphic Design

The Art Institute of Pittsburgh-Online Division   2012 — 2013

Central Texas College   1997 — 1998

Experience
FedEx Office   April 2013 - Present
Best Buy  November 2012 - April 2013
Ross Stores, Inc.   May 2012 - November 2012

Education
Cisco College   2013 — 2014
Associate's Degree, Art

McMurry University   2012 — 2013

Experience
The Hutton Company  July 2013 - Present
dpi Color Graphics   October 2012 - July 2013
FedEx Office   2000 - 2012

Skills
Direct Sales, Customer Service, Marketing Communications, Sales Management, Account Management, Inventory Management, Strategic Planning, Social Media Marketing, Customer Satisfaction, Training, Sales Process, Advertising, Team Leadership, Marketing Strategy, Team Building, Leadership, Sales Operations, New Business Development, Contract Negotiation, Budgets, Management, Social Networking, Marketing, Sales, Contract Management

Education
Chattanooga State Community College

Tyner Academy

Experience
K&B Transportation  February 2015 - Present
Swift Transportation  November 2014 - February 2015
JB Hunt Transport Services, Inc.   July 2014 - August 2014
C.R. England   March 2014 - July 2014
FedEx Office   September 2013 - February 2014
Target  August 2013 - September 2013
County of San Bernardino  November 2005 - February 2013
Wackenhut  February 2003 - November 2005

Skills
Customer Service, Security, Stocking, Cashiers, Patrol, Microsoft Office, Microsoft Excel, Microsoft Word, Active Directory, VMware, Networking, Cashiering, Cash Register, Facilities Management, Computer Hardware, Phone Etiquette, Loss Prevention, Inventory, Windows 7, Inventory Control, Telephone Skills, Dispatching, Customer Satisfaction

Education
CCI Training Center   2013 — 2014
Information Technology

San Bernardino High School   1998 — 2001
Diploma, General Studies

Experience
TCF Bank  May 2014 - Present
Young Life  1996 - Present
YMCA of Greater Saint Paul  January 2002 - November 2013
FedEx Office   September 2008 - September 2013
Young Life  May 2005 - August 2008
City of Cottage Grove  April 2003 - May 2007
YMCA of Greater Saint Paul  April 1996 - March 2007

Skills
Microsoft Office, Microsoft Excel, Non-profits, Customer Service, Teaching, Microsoft Word, Team Building, Research, Coaching, Healthcare, Volunteer Management, Leadership, Fundraising, Social Media, PowerPoint, Nonprofits, Training, Time Management, Program Development, Team Leadership, Event Planning

Education
Century College
Emergency Medical Services

Experience
FedEx Office   March 2011 - Present
FedEx Office   May 2009 - March 2011

Skills
Digital Printing, Customer Service, Inventory Management, Training, Leadership, Sales, Retail, Microsoft Office, POS, Income Statement, Microsoft Excel, Scanners

Education
Mercy College   2012 — 2014
Master's degree, Organizational Leadership

City University of New York   2010 — 2012
Bachelor of Science (BS), Human Services, General

Experience
PureMatter  July 2014 - September 2015
One Club Creative Bootcamp   October 2014 - October 2014
Dwight, Bentel & Hall Communications   August 2012 - May 2013
FedEx Office   October 2008 - May 2011

Skills
Adobe Creative Suite, Advertising, Copywriting, Creative Writing, Art Direction, Public Speaking, Creative Direction

Education
San Jose State University   2011 — 2013
Bachelor of Science (B.S.), Advertising

City College of San Francisco   2008 — 2010
AA, Social Sciences

Westmoor high   2004 — 2008

Experience
FedEx Office   May 2012 - Present
Ashley Furniture HomeStore  January 2012 - May 2012
Johnson Motor Sales, Inc  October 2011 - December 2011
Sears Authorized Hometown Stores, LLC  January 2010 - September 2011

Skills
Sales Management, Customer Service, Marketing Communications, Pricing, Digital Printing, Shipping, Training, Time Management

Education
Chippewa Valley Technical College
Criminal Justice

Experience
SunGard  May 2014 - Present
The Beer Exchange   December 2014 - July 2015
Ally Financial Inc.  September 2012 - May 2014
Tire Intelligence LLC  June 2012 - August 2012
blu eCigs  August 2010 - June 2012
Freelance  October 2009 - June 2012
FedEx Office   February 2007 - October 2009

Skills
Crushing it, JavaScript, AngularJS, Node.js, jQuery, HTML 5, HTML, CSS, LESS, SASS, Git, User Experience, Front-end, Web Development, Semantic Markup, GruntJS, JSON, API, Consulting, SQL, MySQL, HTML5, CSS3, Usability, User Interface

Education
Central Piedmont Community College   2010 — 2012
A.A.S., Web Technologies, 3.75

Experience
FedEx Office   October 2011 - February 2014
Pizza Hut  August 2003 - September 2012
ePromos Promotional Products  August 2004 - October 2009
Executive Carpet Services   May 2007 - August 2009
US Army GERMANY  January 1997 - January 2002

Skills
Food Service, Restaurant Management, Restaurants, Food & Beverage, Menu Development, Multi-unit, Food, Hospitality, Labor Control, Food Safety, New Restaurant Openings, Catering, P&L, Franchising, ServSafe, Inventory Management, Cloud Computing, MS Project, MS-DOS, Outlook Express, Adobe Creative Suite, Adobe Acrobat, JavaScript, HTML, HTML emails, Customer Service, Product Management, Product Development, Product Marketing, Logistics, Logistics Management, International Logistics

Education
Cheonggang Academy   1994 — 1996
Highschool diploma Gateway high school(graduated), Psychology

Scottsdale Culinary Arts

Experience
FedEx Office   December 2007 - Present
FedEx Kinko's  March 2005 - December 2006
FedEx Services  April 2003 - March 2005
FedEx Supply Chain Services  April 1999 - April 2003

Skills
Consultative Selling, Solution Selling, New Business Development, Program Management, Shipping, Negotiation, Hospitality, Strategic Planning, P&L Management, Key Account Management, Contract Negotiations, Account Management, Key Account Development, Direct Sales, B2B, 3PL, Warehouse Management, Logistics Planning, Team Building, Trade Shows, Event Planning, Strategic Partnerships, Cross-functional Team..., Business Development, Contract Negotiation, Sales, Management, Leadership, Sales Process, Customer Satisfaction, Budgets, Selling, Project Planning, Operations Management, Sales Operations, Customer Retention

Education
Capital University   1993 — 2000
BA, Psychology

Experience
Open Sesame Door Systems, Inc.   May 2011 - Present
Electro Imaging Systems, Inc.   December 2009 - August 2010
FedEx Office   January 2006 - November 2009
IKON Office Solutions  December 1979 - August 2005

Education
Chabot College   1978 — 1979
Physical Education

Experience
Washington Center for the Aging, Stoddart Baptist Global Care for   October 2014 - Present
FEDEX OFFICE   1999 - 2013

Skills
Accounts Receivable, Photoshop, Microsoft Word, Retail Sales, Customer Service, Administrative..., Adult Teaching Assistant, Food Safety, Training, Sales, Invoicing, Microsoft Office, Team Building, Communication, Sales Management, Time Management, Budgets, Finance, Sales Process, Data Entry, Telephone Skills, PowerPoint, Account Management, Outlook

Education
Career Technical Institute   2014 — 2015
Certification, Medical Billing and Coding/ Microsoft Word Certification

School of Knowledge in Washington DC 20005   1996 — 1998
Certifications in, Basic and Advance Computer/ Assisted in Adult Teaching in Math, and English

Experience
Rexus Corporation   March 2014 - Present
FedEx Office   July 2012 - February 2014
McCormick & Schmick's Seafood & Steaks   July 2010 - July 2012
Buca di Beppo (a wholly owned subsidiary of Planet Hollywood)   January 2009 - July 2010
McClatchy Corporation   January 2008 - January 2009
Bissell-Hayes, Inc.   March 2005 - January 2008
Omni Charlotte Hotel  January 1990 - March 2005
Radisson Plaza Hotel  June 1986 - January 1990

Skills
Brand Development, Contract Negotiations, Account Management, Public Speaking, Negotiation, Trade Shows, New Business Development, Contract Negotiation, Corporate Events, Customer Relations, Customer Service, Special Events, Hospitality, B2B Sales, Microsoft Office, Excel, Reserve, Delphi, PowerPoint, Event Management, B2B, Salesforce.com, Event Planning, Email Marketing, Team Building, Social Media Marketing, Strategy, Marketing Communications, Marketing, Inventory Management, Leadership, Cold Calling, Public Relations, Time Management, Social Networking, Business Planning, Sales Management, Training, Catering, Microsoft Excel, Management, Advertising, Budgets, Marketing Strategy, Selling, CRM, Social Media, Lead Generation, Sales Operations, Sales

Education
Art Institute of Charlotte   1998 — 2000
Interior Design

Mingle School of Real Estate   2004 — 2005
North Carolina Brokerage License

Central Piedmont Community College   1980 — 1981
Business Administration

Experience
FedEx Office   October 2005 - Present
Finish Line  May 2005 - October 2005
Toys-R-Us  January 2005 - May 2005

Education
Cheonggang Academy
High School Diploma

Community College of Philadelphia College

Experience
FedEx Office   June 2008 - Present
Future Shop  October 2002 - February 2009

Skills
•Highly skillful in MS..., Digital Printing, Wide Format Printing, Print Management, Variable Data Printing, Offset Printing, Pre-press, Color Management, Bindery, Adobe Acrobat, Printers, Customer Service, Print On Demand, Direct Mail, Adobe Creative Suite, Customer Satisfaction, Proof, Scanners, Invoicing

Education
Centennial College   2003 — 2005
Diploma, Office administration

Experience
Park + Vine   October 2013 - Present
Kith and Kin Books   February 2011 - Present
Urban Outfitters  March 2008 - February 2011
FedEx Office   February 2007 - May 2008

Skills
Creative Writing, Podcasting, Musician, Copy Editing, Copywriting, Facebook, Social Networking

Education
Cedarville University   2003 — 2006
Bachelor's Degree, Communications

Miami University   2002 — 2003
General Studies

Experience
FedEx Office   January 2007 - Present
The Brazen Brass   December 2006 - Present
Ain't Misbehavin'   November 2006 - Present
Monkey With Bomb   November 2010 - February 2012
Music & Arts - Colonial Music   November 2008 - January 2012
Phi Beta Fraternity   2010 - 2011
FedEx Office   2007 - 2010
FedEx Office   May 2002 - January 2007
Kinko's  1999 - 2002

Skills
Photoshop, Microsoft Office, Photography, Social Media, Adobe Creative Suite, Digital Printing, InDesign, Word, PowerPoint, Illustrator, Excel, Online Marketing, Adobe Acrobat, Layout, Wordpress, Tuba, Microsoft Word, Microsoft Excel, Event Management, Inventory Management, CSS, Web Design, Customer Service, Training, Mac, Management, Retail, Operations Management, Leadership, Brass, WordPress, Public Speaking, Fundraising, Wide Format Printing, Direct Mail, Public Relations, Team Building, Editing, Customer Satisfaction, Event Planning, Team Leadership, Marketing, Marketing Strategy, Process Scheduler, Social Media Marketing, Social Networking, Final Cut Pro, Graphic Design, Print Management, Outlook

Education
Capital University   1995 — 1999
BA, Speech & Communication, Music

Experience
ZOOM+  October 2014 - Present
Catalyst IT Services  October 2012 - October 2014
Nike  April 2013 - September 2014
FedEx Office   June 2011 - June 2012
Stream Global Services  2010 - 2011
Self -Employed  2008 - 2010
Mittleman Jewish Community Center  2008 - 2010

Skills
Java, Spring, Eclipse, JUnit, Hibernate, Subversion, JSP, MySQL, CSS, Maven, Web Applications, JDBC, HTML 5, jQuery, Apache, Vaadin, Mockito, Neo4j, JMeter, NoSQL, JSON, Agile Methodologies, JavaScript, Git, PowerMock, Scrum, Bootstrap, AngularJS, Android Development, Handlebars, Dart, TeamCity

Education
Carleton College   2002 — 2006
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
Menards  December 2014 - Present
Save A Lot  December 2013 - Present
University of Wisconsin-Stout  August 2013 - Present
Jackson Hewitt  2013 - 2013
PetSmart  February 2010 - April 2011
Kmart Corporation  September 2006 - April 2008
FedEx Office   October 1999 - March 2005

Skills
Accounting, Accounts Payable, Accounts Receivable, QuickBooks, Peachtree, Microsoft Excel, Microsoft Word, Microsoft Office, Management, General Ledger, Finance, Account Reconciliation, Product Development, Sales, Payroll, Time Management

Education
University of Wisconsin-Stout   2013 — 2014
Bachelor of Science (BS), Business Administration and Management, General

Chippewa Valley Technical College   2011 — 2013
Associate's degree, Accounting

Illinois Institute of Art   1999 — 2001
Design and Visual Communications, General

Experience
City of San Antonio - Aviation Department   July 2012 - Present
San Antonio ISD  May 2010 - November 2012
Security Service Federal Credit Union  June 2006 - April 2011
esd & associates  2006 - 2007
CMYK Web Designs   September 2004 - June 2006
American Color Labs of Texas   2005 - 2006
Minuteman Press  September 2003 - August 2004
Mendez Printing   2002 - 2003
FedEx Office   May 2000 - January 2002
FedEx Services  February 1998 - May 2000

Skills
Graphic Designers, Brochures, Web Design, Graphics, Graphic Design, Mac, Creative Direction, Advertising, Branding & Identity, Corporate Identity, Newsletters, Photography, Posters, Direct Marketing, Marketing, Illustrator, Facebook, WordPress, InDesign, Dreamweaver, Adobe Creative Suite, Brand Development, Adobe Acrobat, Art Direction, Catalogs, Corporate Branding, Direct Mail, Email Marketing, Flash, Layout, Logo Design, Multimedia, Photoshop, Publications, QuarkXPress, Social Media Marketing

Education
University of Phoenix   2009 — 2013
BSB/Marketing, Communication, Advertising, Marketing

City University of New York City College   1996 — 2003
AA-Advertising, Graphic Design

Experience
Macy's  August 2015 - Present
Think-It Screenprinting & Signs   January 2015 - Present
FedEx Office   July 2014 - January 2015
5 Guys Burgers and Fries  October 2011 - September 2014
Chemketa Community Collge   April 2011 - August 2014

Skills
Bilingual-English/Spanis..., Eye for Details, Enthusiastic..., Graphics, Typography, Layout, Visual Communication, Illustration, Vector Illustration, Branding, Digital Illustration, Logo Design, Multimedia, Posters, Photography, Branding & Identity, Adobe Creative Suite, Photoshop, Graphic Design, Illustrator, InDesign, Brochures, Customer Service, Corporate Identity, Mac

Education
Chemeketa Community College   2011 — 2014
Associate’s Degree, Graphic Design & Interactive Media, 3.5

Chemeketa Community College   2010 — 2014
Associate of Arts and Sciences (AAS), Graphic Design & Interactive Media

Experience
Capital One  2013 - 2015
Capital One  2013 - 2013
Walgreens  2006 - 2009
FedEx Office   2005 - 2006

Skills
Retail, Customer Service, Leadership, Training, Management, Merchandising, Public Speaking, Project Management, Building Relationships, Human Resources, Time Management, Event Planning, Employee Training, Six Sigma, Job Coaching, Management Consulting, HR Consulting, Data Analysis, Microsoft Office, Microsoft Excel, Strategic Planning, Social Media

Education
Keller Graduate School of Management of DeVry University   2014 — 2016
Master’s Degree, Human Resources Management and Services, 3.7

Choate Rosemary Hall

Providence St. Mel

Skidmore College

Skinner

University of Illinois at Urbana-Champaign
Bachelor’s Degree, Communications

Experience
Meltwater  April 2015 - Present
Meltwater Group  February 2014 - March 2015
Meltwater Group  July 2013 - February 2014
VeriFone Australia   June 2012 - May 2013
Investigo  November 2010 - April 2012
Lenovo  November 2008 - April 2010
FedEx Office   November 2007 - September 2008

Skills
Sales, Direct Sales, Sales Operations, Sales Process, Account Management, Key Account Management, Key Account Development, Business Acquisition, Customer Acquisition, Building Relationships, Business Relationship..., Long-term Customer..., Relationship Management, New Business Development, New Business Generation, New Business..., Building New Business, Sourcing New Business, New Business Procurement, Driving New Business, Face to Face Sales, Face to Face Selling, Face to Face..., Telephone Manner, Networking, IT Sales, Solution Selling, Solution Development, IT Solutions, Technology Solutions, Strategic Business, Strategic Sales, Strategic Sales..., Salesforce.com, CRM, CRM databases, Payments, Payment Systems, Payment Card Processing, Payment Gateways, Payment Cards, Payment Industry, Payment Services, Issue Management, Issue Resolution, Merchant Acquiring, Merchant Services, Merchant Card Processing, Business Development, B2B

Education
Swinburne University of Technology   2013 — 2016
Bachelor of Business, Business Administration and Management, General

Charles Sturt University   2004 — 2006
Bachelor of Communications - Journalism; Bachelor of Sports Studies

Sydney Boys High School   1997 — 2002
Higher School Certificate, Legal Studies, History, Advanced English Studies, Business Studies, Health & Fitness, Geography

Experience
Nilfisk  May 2014 - Present
Nilfisk-Advance US  January 2013 - May 2014
OfficeMax  July 2012 - January 2013
FedEx Office   June 2010 - July 2012
Intouch Inc   2008 - 2010
TopLine Federal Credit Union  2006 - 2008
Morrie's Automotive Group  2005 - 2006

Skills
•Access, Goldmine,..., Reynolds & Reynolds,..., Microsoft Office,..., Lead Generation, Cold Calling, Sales Process, Sales, B2B, Training, Customer Service, Public Speaking, Account Management, Team Building, Leadership, Coaching, Strategy, Sales Operations, Selling, Business Development, Sales Management, Customer Satisfaction, Customer Retention, E-commerce, Negotiation, Time Management, Budgets, Direct Sales, Salesforce.com, Marketing, Trade Shows, CRM, New Business Development

Education
Century College

Century College
Business Administration

Experience
International Relief and Development (IRD)   February 2014 - Present
Robert Half Technology  February 2014 - May 2014
Commonwealth of PA  January 2013 - February 2014
T. Rowe Price  April 2006 - June 2012
FedEx Office   November 2004 - 2007
KPMG Corporate Finance LLC  September 2004 - April 2006
Ernst & Young J&M Management Consulting GmbH   March 2004 - June 2004
Creative Print Group   March 2000 - May 2001
Xerox  January 1996 - May 2000

Skills
SharePoint, Databases, Web Applications, jQuery, C#, CMS, HTML, Digital Media, Management, JavaScript, Integrated Marketing, HTML 5, Testing, Oracle, Marketing, Internal Communications, Editing, Security, Visual Studio, User Interface, InfoPath, CAML, XSL, XPath, Project Management, Microsoft Office, Leadership, SDLC, Web Development

Education
University of Phoenix   2009 — 2012
Bachelor's degree, Information Technology

University of Phoenix   2009 — 2011
Associate of Science (A.S.), Computer Programming

Catonsville Community College   1998 — 1999
Associate of Arts (AA), Graphic Design

Experience
FedEx Office   September 2013 - February 2015
FedEx Office   March 2012 - September 2013
Dish Network  August 2011 - March 2012
Cellairis Franchise, Inc.   January 2009 - February 2011
U.S. Census Bureau -- Census Coverage Management   January 2010 - May 2010
Change is Good   January 2005 - December 2006

Skills
Customer Service, Microsoft Excel, Sales, Customer Satisfaction, Interviews, PowerPoint, Team Building, Account Management, Inventory Management, Leadership, Management, Microsoft Office, Sales Management, Team Leadership, Training, Hiring

Education
Cedar Valley College   2014 — 2016
Associate's degree of Business Management, Business, Management, Marketing, and Related Support Services, 3.5

Santa Barbara Business College-Bakersfield   2010 — 2011
Bachelor of Business Administration (B.B.A.), Medical Office Management/Administration

Magnolia High School   1999 — 2003
High School

Experience
Modulus Node.js and MongoDB Hosting Platform  May 2014 - Present
Studio Elsa ltd   2011 - Present
Off Track Planet Inc.   2012 - May 2014
Topic Design   2007 - 2012
FedEx Office   2000 - 2007

Skills
Ruby on Rails, Ruby, Node.js, PHP, jQuery, CoffeeScript, JavaScript, CodeIgniter, Git, Vim, Capistrano, Development Operations, PostgreSQL, MySQL, Backbone.js, Ember.js, HTML

Education
Cincinnati State Technical and Community College

University of Cincinnati

Experience
Scheu Management Corporation   March 2015 - Present
FedEx Office   May 2014 - March 2015
Fed Ex Office  February 2011 - May 2014
Hot Topic  June 2008 - July 2010

Skills
Sales, Customer Satisfaction, Leadership, Management, Customer Service, Retail, Quality Assurance, Security, Photography, Fashion, Business Analysis, Process Improvement, SDLC, Project Management, Account Management, Supply Chain Management, Change Management, Logistics, Business Intelligence, Team Leadership, Property Management, Maintenance & Repair, Maintenance Management, Commercial Leasing, Financial Analysis, Marketing, Tenant Improvement

Education
Chaffey College   2011 — 2015
N/A, Business Management/ Non-Profit

Chaffey College
Non-Profit/Public/Organizational Management

Experience
Webgility  February 2014 - Present
FedEx Office   August 2013 - February 2014
Unleashed by PETCO Animal Supplies, Inc.   August 2013 - January 2014
San Francisco State University  June 2009 - May 2013
Banana Republic  July 2011 - October 2011
San Francisco State University  June 2009 - March 2010
NorthStar Alarm Services  April 2008 - September 2008

Skills
Student Affairs, Research, Editing, SPSS, Grant Writing, Community Outreach, Teaching, ArcGIS, Adobe Creative Suite, Tutoring, Academic Advising, Resume Writing, Pets, Shipping, Print, Adobe Acrobat, Microsoft Office, Xero, Join.me, PowerPoint, Payroll, Training, Troubleshooting, HR Policies, Curriculum Design, Event Planning, Microsoft Excel, Microsoft Word

Education
San Francisco State University   2008 — 2012
Bachelor of Arts (B.A.), Physical and Biological Anthropology

City College of San Francisco

Experience
FedEx Office   March 2014 - Present
Lane Community College  November 2012 - January 2013
Westwood One  March 2010 - August 2010
DigitalGlobe  February 2006 - July 2008
OfficeTeam  February 2005 - November 2005
Blue Sky Studios  January 2004 - May 2004

Skills
Photoshop, Flash Animation, Mac, PC, Adobe Creative Suite, Video Editing, Audio Editing, Animation, Visual Arts, Art, Creative Writing, Proofreading, Writing, Graphic Design

Education
Chapman University   1996 — 2004
B.F.A, Film/TV: New Media

Grossmont College   2011 — 2011

Phoenix College   2007 — 2009
4.0

Experience
FedEx Office   October 2000 - Present
Pilot Industries  February 1999 - October 2000
May and Scofield   December 1997 - February 1999
Yazaki North America  September 1995 - December 1997

Skills
Conflict Resolution, Employment Law, Talent Acquisition, Employee Relations, Staff Retention, Compensation & Benefit, HR Project Management, Training Facilitation, Performance Management, Organizational..., HR Policies, Leadership Development, Conflict Management, Building Relationships, Change Management, Recruiting, Diversity Training, Interviewing Skills, Training, Employee Engagement, Leadership, Human Resources

Education
Central Michigan University
Bachelor of Business Administration (BBA), Human Resources and Psychology

Experience
Fifth Third Bank  October 2012 - Present
General Revenue Corporation  April 2010 - October 2012
FedEx Office   September 2006 - December 2009

Skills
Telecommunications, Typing, Customer Service, Multitasking Skills, Sports, Quick & Eager Learner, Graphic Design, Shipping, Skip Tracing, Collections, Student Outreach, Retail Sales

Education
Miami University Hamilton   2011 — 2014
Associate of Applied Business

Cincinnati State Technical and Community College   2007 — 2007

Experience
American Family Insurance  July 2015 - Present
Menards  June 2007 - June 2015
National Marketing Services  August 2006 - March 2007
FedEx Office   February 2005 - February 2007
Staples  August 2004 - January 2005
OfficeMax  December 1994 - April 2004

Skills
Inventory Management, Merchandising, Retail, Inventory Control, Sales, Customer Service, Team Building, Time Management, Management, Profit, Microsoft Office, Team Leadership, Leadership, Microsoft Excel, Loss Prevention, Microsoft Word, PowerPoint, Training

Education
Western Governors University   2010 — 2013
Bachelor of Science Marketing Management, Business Marketing

Cardinal Stritch University   2001 — 2005
Bachelor of Science, Business Management

Rochester Community and Technical College   1997 — 1999
No degree earned at this time. I worked on fulfilling general education credits., General Studies

Rochester Mayo High School   1993 — 1996
Diploma, General Studies

Experience
FedEx Office   May 2013 - Present
Inside Sales  August 2010 - May 2013
Outside Sales  May 2009 - August 2010
National Wholesale Lender   February 2007 - September 2007
Ellie Mae  March 2005 - February 2007
Wholesale Mortgage Lending Firm   March 1997 - February 2005
Houston Area Mortgage Banking Firm   November 1982 - February 1997
Houston Area Banks   August 1974 - October 1982

Skills
Sales, Sales Management, Management, Customer Service, New Business Development, Budgets, Selling, Training, Contract Negotiation, Time Management, Customer Retention, Real Estate, SaaS, Team Leadership, Finance, Team Building, Account Management

Education
University of Houston   1973 — 1975
Bachelor of Arts

Chapman University   1970 — 1972

Experience
FedEx Office   2005 - Present
FedEx Office   1998 - 2012

Skills
Leadership of..., Human Resources, Exceptional detail and..., Change Management, Recruiting, Training Facilitation, Succession Planning, Full P&L Analysis and..., Budget Reconciliation, Exceeding Customer..., Microsoft Office, Shipping, Customer Satisfaction, P&L Management, Sales Operations, Operations Management, Leadership, Management

Education
Central Washington University   1984 — 1988

Experience
QWA Partners   April 2013 - Present
True Wellness Chiropractic   April 2011 - Present
Fedex Office   September 2007 - April 2013

Skills
Strategic Planning, New Business Development, Account Management, Sales Management, Team Building, Process Improvement, Customer Service, Marketing Strategy, B2B, Negotiation, Budgets, Management, Marketing, Cross-functional Team..., Leadership, Business Analysis, Financial Analysis, Program Management, Vendor Management, Coaching, Social Media, Strategy

Education
Dallas Baptist University   2007 — 2009
MBA, Finance

Carson-Newman College   2003 — 2007
Bachelor of Science (BS), Business Administration

Experience
Goldcorp Ministry Solutions   June 2012 - Present
PLS Financial Services  2014 - 2015
Staples  2005 - 2013
FedEx Office   1998 - 2004

Skills
Selling, Sales, Customer Satisfaction, Team Building, Leadership Development, Retail, Leadership, Customer Retention, Customer Service, Cold Calling, Sales Management, Training, Coaching, Account Management, Marketing, Strategic Planning, Social Networking, Sales Operations, Management, Merchandising, P&L Management, Microsoft Office, Business Development, Team Leadership, Inventory Management, Profit, Salesforce.com, Social Media Marketing, Small Business, New Business Development, Time Management, Budgets, Pricing, Cross-functional Team..., Store Management, Recruiting, Strategy, Marketing Strategy, Negotiation, P&L, Advertising, Employee Training, Forecasting, Operations Management, Hiring, Contract Negotiation, Cost Transparency, Church Media, Mobile Phone Apps, Income Statement

Education
Chicago State University

proviso west

Experience
Dana Investment Advisors  January 2015 - Present
UMB Fund Services  July 2008 - January 2015
US Bank  April 2007 - July 2008
FedEx Office   October 2003 - May 2007

Skills
Hedge Funds, Financial Services, Alternative Investments, Securities, Financial Analysis, Investments, Banking, Microsoft Excel, Mutual Funds, Process Improvement, Customer Service, Analysis, Retirement, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Sales, Research

Education
The University of Tennessee at Chattanooga   2001 — 2003
BSBA, Finance

Chattanooga State Community College   1996 — 2001
Associate's degree, Business Administration and Management, General

Experience
Johnson Controls  July 2013 - Present
Johnson Controls  May 2011 - July 2013
Johnson Controls  December 2009 - May 2011
FedEx Office   March 2003 - December 2009

Skills
Management, Forecasting, Customer Satisfaction

Education
Cardinal Stritch University
B.S, Business Management

Experience
Nelnet  July 2014 - Present
Nelnet  May 2013 - July 2014
Nelnet  April 2012 - May 2013
Nelnet  May 2011 - April 2012
Fedex Office   January 2010 - May 2011
News Link  September 2008 - October 2009
Marshall Democrat-News   February 2008 - September 2008
Missouri Life  January 2007 - May 2007

Skills
Newsletters, Corporate Communications, Copywriting, Advertising, Editing, Social Media, Marketing Communications, Copy Editing, Public Relations, Creative Writing, Press Releases, Proofreading, Interviews, Strategic Planning, SEO, SharePoint, Editorial Direction, Project Management, Content Strategy, Content Development

Education
Central Methodist College   2003 — 2007
BA, Communications, English

Experience
FedEx Office   March 1999 - Present

Skills
Print Management, Digital Printing, Team Building, Customer Satisfaction, Direct Mail, Account Management, P&L Management, Inventory Management, Hiring, Variable Data Printing, Leadership, Operations Management, Process Improvement, Kronos, Leadership Development, Team Leadership, Offset Printing, Budgets, Recruiting, Training, Employee Training, Print On Demand, Training Leadership, Income Statement, Management, Coaching, Print Production..., Vendor Relations, Building Relationships, Succession Planning, Employee Engagement, Creativity Skills, Inspirer, P&L, Signs, Cross-functional Team..., Wide Format Printing, Sales Process, Sales, B2B, Sales Operations, Cold Calling, Direct Sales, Adobe Acrobat, Performance Management, Employee Relations, Forecasting, Sales Presentations, Inventory Control, Process Scheduler

Education
Carlow College

CCAC, Allegheny Campus

Experience
Government of Canada  August 2013 - Present
FedEx Office   November 2007 - July 2013
Government of Canada  May 2010 - August 2010
Government of Canada  January 2010 - April 2010

Education
Centennial College   2009 — 2012
Business Administration - Accounting Diploma

Experience
FedEx Office   October 2012 - Present
FedEx Office   March 2011 - October 2012
FedEx Office   March 2010 - October 2011

Skills
Microsoft Word, Microsoft Office, Research, Customer Service, Microsoft Excel, Windows, Public Speaking, PowerPoint, Teamwork, Hazmat Operations, firefighter 1, Photoshop, Project Management, Project Planning

Education
Central New Mexico Community College   2012 — 2016
Associate of Applied Science in Computer Information Systems, Digital Communication and Media/Multimedia

Experience
FedEx Services  2012 - Present
FedEx Services  2009 - 2012
FedEx Office   2007 - 2009
AT&T Mobility  2001 - 2007
Cingular Wireless  1997 - 2001
PepsiCo  1996 - 1997

Skills
SDLC, PeopleSoft, Business Analysis, Management, ERP, Microsoft Word, English, Microsoft Office, Microsoft Excel, Visio, Software Documentation, Program Management, Vendor Management, Project Management, Process Improvement, Budgets, Strategic Planning, Team Leadership, Oracle, Requirements Analysis, Project Manage, Business Process..., ERP Implementations, Mergers & Acquisitions, Supervisory Skills, Technical Support, ITIL v3 Foundations..., Leadership

Education
City University of New York
Master of Science (M.S.), Compter Information Technology

National Institute of Engineering
Bachelor’s Degree, Electrical and Electronics Engineering

Experience
FedEx Office   February 2008 - Present
New York Daily News  1982 - 1991

Skills
Customer Satisfaction, Customer Service, Sales, Account Management, Customer Retention, Call Centers, Customer Experience, Cold Calling, Salesforce.com

Education
City University of New York City College   1976 — 1979
BA, Mass Communications

City University of New York   1974 — 1976
AAS, Business Administration

Experience
FedEx Office   October 2012 - Present
FedEx Office   April 2012 - Present
FedEx Office   March 2009 - Present
ARCON Associates, Inc.   May 2007 - September 2008
Spathis Construction   August 2005 - May 2007

Skills
Customer Service, Inventory Management, Digital Printing, Customer Satisfaction, Printers, Adobe Acrobat, Print Management, Wide Format Printing, Pre-press, Variable Data Printing, Adobe Creative Suite, Scanners, Direct Mail, Mac, Troubleshooting, Sales, Microsoft Office, POS, Account Management

Education
Chicago Association of Realtors   2014 — 2014
Broker CE Courses

Chicago State University   2011 — 2014
Sociology

Experience
TNG – A Division of the Jim Pattison Group  May 2014 - Present
Flynn Photos   September 1994 - Present
Wright College Times Newspaper   August 2013 - May 2014
Source Interlink Companies  November 2009 - May 2014
FedEx Office   April 2003 - October 2009
Peapod  February 1999 - March 2001
Sunnyside Company   1996 - 1998

Skills
Digital Printing, Pre-press, Wide Format Printing, Adobe Creative Suite, Print Management, Singing, Songwriting, Film Photography, Digital Photography, Mac, Photography, Commercial Photography, Merchandising, Photoshop, Management, Customer Service, Inventory Management

Education
Northeastern Illinois University   2014 — 2016
Bachelor of Arts (B.A.), History

City Colleges of Chicago-Wilbur Wright College   2012 — 2014
Associate of Arts (A.A.), 3.625/4

University of Illinois at Chicago   1994 — 1995

Lane Tech   1990 — 1994
Diploma in Architecture, Architecture

Experience
FedEx Office   March 2010 - Present
Bed Bath & Beyond  July 2008 - March 2010
Back Yard Burgers  January 2007 - June 2008

Skills
Customer Service, Time Management, Management, Retail, Digital Printing, Scheduling, Retail Sales, Administration

Education
Central Piedmont Community College   2010 — 2016

R.J. Reynolds High School   2000 — 2003

Experience
Williams Lea  March 2008 - Present
FedEx Office   2003 - 2007
Memento Press   2005 - 2006

Skills
Adobe Creative Suite, Microsoft Office, Job Scanning, CD/DVD Duplication, HTML, Windows 7, Email Marketing, Mac, CSS, OS X, Newsletters, Illustrator, WordPress, Adobe Acrobat, Advertising, Posters, Brochures, Dreamweaver, Graphic Design, Books, Web Design, Photoshop, Project Management, InDesign

Education
City College of San Francisco   1999 — 2003
Associate of Arts (A.A.), Graphic Design

Experience
FedEx Office   April 2012 - Present
AUTOBELL Car Wash  July 2005 - December 2009

Skills
7 years of customer..., Experience operating a..., Microsoft Office Word,..., •Printing, copying,..., Troubleshooting...

Education
Central Piedmont Community College   2010 — 2014

Independence High School   2002 — 2006

Experience
FedEx Office   2012 - 2013
Bath & Body Works  October 2010 - January 2011

Skills
Customer Service, Customer Satisfaction, Customer Retention, Money Management, Cashiering, Stock Control, Stocking, Internet, Inventory, Cleaning, Retail Displays, Microsoft Office, Digital Printing, Copying, Fax, Special Orders, Shipping

Education
Carrington College California-Sacramento   2006 — 2009
Certificate, Surgical Technology/Technologist

Mesa Verde High School   2002 — 2006
High School Diploma

Experience
FedEx Office   July 2014 - Present
Pizza Hut  April 2014 - Present
GameStop  October 2013 - February 2014

Skills
Customer Service, TIPS Certified

Education
Casper College   2012 — 2014
English A.A. In progress

Montana State University-Bozeman   2009 — 2011
English Language and Literature/Letters

Fairfield High School   2005 — 2009
High School Diploma

Experience
FedEx Office   December 2014 - Present
Presence Health  February 2014 - Present
Guardian Alarm  December 2012 - August 2013
Ulta  January 2011 - December 2011

Skills
Customer Service, Call Centers, Medical Monitoring, Medical Assisting, Information Technology, Security, Consulting, Virtual Assistance, Clerical Skills, Digital Printing, Phone Etiquette, Bilingual Communications, Report Writing, Speech, Critical Reading, Proposal Writing, Site Inspections, Organizational...

Education
City Colleges of Chicago-Harry S Truman College   2012 — 2015
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, Junior

Oakland Community College   2012 — 2013
Associate's Degree, General Studies, Sophomore

College of DuPage   2010 — 2011
Associate's Degree, General Studies, Freshman