Experience
Verathon Inc., subsidiary of Roper Technologies, Inc.   June 2015 - Present
The Home Depot  March 2015 - Present
Jones Lange LaSalle / OfficeTeam   October 2014 - December 2014
Drillinginfo  2012 - 2014
Drillinginfo  2011 - 2012
Drillinginfo  2010 - 2011
Drillinginfo  2008 - 2010
DATA  2005 - 2008
FedEx Office   2005 - 2005
InterContinental Hotels Group  2002 - 2005

Skills
Project Management, Quality Assurance, Customer Service, Program Management, Access, Microsoft Office, Team Leadership, Energy, Management, Windows, Training, Microsoft Excel, Microsoft Word, Leadership, Team Building, Photoshop, Analysis, Strategic Planning, Graphic Design, Oil/Gas, Adobe Acrobat, PowerPoint, Outlook, Adobe Creative Suite, Budgets

Education
Austin Community College   2005 — 2008
Associate of Arts and Sciences (AAS), Design and Visual Communications, General

Austin Community College   2004 — 2008
Associate of Arts and Sciences (AAS), Visual Communication Design

Experience
Self Employed  June 2014 - Present
Reece Homecare Services   2010 - Present
FedEx Office   2002 - 2010

Skills
Purchasing, Customer Service, Accounts Receivable, Office Management, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint, Process Scheduler, Invoicing, Inventory Management, Construction Management, Construction Drawings, Time Management, Team Building, Customer Satisfaction, Budgets, Training, Retail, Sales

Education
Bakersfield College

Experience
Vineyard Community Church  June 2009 - Present
Our Neighborhood Homework House  August 2007 - Present
Cameron Properties   May 2008 - September 2012
Slauson Middle School  March 2005 - September 2008
FedEx Office   September 2004 - October 2005

Skills
Non-profits, Community Outreach, Event Planning, Social Media, Public Speaking, Editing, PowerPoint, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Tutoring, InDesign, Data Entry, Livelihood, Illustrator, Humanitarian Assistance, Civil Society, Capacity Development

Education
Azusa Pacific University   2011 — 2013
Bachelor of Science (B.S.), Organizational Leadership

Citrus College   2006 — 2012
Associate of Arts (A.A.), Social and Behavioral Science

Gladstone High School
High School Diploma

Experience
Walmart Stores Inc  July 2009 - February 2013
Self-employed  2012 - 2013
Walmart Stores Inc  June 2008 - April 2009
Aeropostale  July 2007 - June 2008
Taco Bell  July 2002 - May 2007
Convergys  2006 - 2007
FedEx Office   2005 - 2006

Skills
Insurance, Customer Service, Claim, HIPAA, Leadership, Training, Team Building, Leadership Development, Employee Training, Time Management, Customer Experience, PowerPoint, Microsoft Office, Call Centers, Teamwork, Retail, Forecasting, Hiring

Education
Austin Peay State University   2004 — 2008
BA in Professional Studies

Experience
Banfield Pet Hospital  May 2014 - Present
FedEx Office   October 1997 - January 2014
Blockbuster  1992 - 1997
Toys R Us  1984 - 1992

Skills
Operations Management, Multi-Unit Operations..., Sales Process, Digital Printing, Print Management, Team Building, Customer Satisfaction, Sales, Inventory Management, Sales Management, Variable Data Printing, P, Store Management, Loss Prevention, Employee Relations, Inventory Control, Leadership Development, Customer Service

Education
Auburn University

Experience
7-Eleven  October 2014 - Present
FedEx Office   June 2011 - September 2014
FC Dallas  May 2009 - August 2009

Skills
Advertising, Social Media, Promotions, Sports, Customer Service, Event Planning, Customer Relations, Microsoft Office, Sales Management, Customer Satisfaction, Pricing, PowerPoint, Retail, Negotiation, Leadership, Sales, Trade Shows, Cold Calling, Marketing Communications, Facebook, Direct Sales, B2B, Account Management, Social Networking, Team Building, Selling, Inventory Management, Management, Marketing, Marketing Strategy, Strategic Partnerships, Salesforce.com, Social Media Marketing, Time Management, Blogging, Sales Operations, Team Leadership, Sales Presentations, Print Management, Direct Mail, Training, Lead Generation, Direct Marketing, Sales Process, Customer Retention, Data Analysis, Solution Selling, Email Marketing, Corporate Social..., Corporate Governance

Education
Baylor University - Hankamer School of Business   2005 — 2010
Media Business, Bachelor of Business Administration

Coppell High School   2001 — 2005

Baylor University

Experience
UPS  June 2014 - Present
FedEx Express  February 2014 - June 2014
FedEx Office   January 2013 - February 2014
FedEx Office   July 2012 - January 2013
FedEx Office-Marriot SF   September 2011 - July 2012

Skills
Inventory Management, Sales, PowerPoint, Retail, Operations Management, Team Building, Photoshop, Digital Printing, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Customer Satisfaction, Adobe Acrobat, Process Improvement, Account Management, Team Leadership, Outlook, Troubleshooting, Logistics, Printers, Shipping, Process Scheduler, Access, Time Management, Data Entry

Education
Bakersfield College   2010 — 2010

Skyline College   2008 — 2009

Experience
Vessels Construction   April 2015 - May 2015
AppFolio Inc.  July 2014 - December 2014
AppFolio Inc.  June 2013 - July 2014
Raytheon  September 2011 - May 2013
Raytheon  February 2009 - September 2011
FedEx Office   October 2007 - November 2008
Lloyd Plyler Construction   2005 - 2007
Holliday Fenoglio Fowler  2006 - 2006

Skills
Process Improvement, Project Management, Operations Management, Process Scheduler, Training, SAP, Six Sigma, Manufacturing, Forecasting, Leadership, Microsoft Office, Microsoft Excel, MS Project, Procurement, Strategic Planning, Budgets, PowerPoint, MRP, Management, Microsoft Word, Business Process..., Project Planning, Logistics, Supply Chain Management, Continuous Improvement, Inventory Management, Analysis, Supply Chain, Data Analysis, Visio, Materials Management, Change Management, Team Building, Cross-functional Team..., Customer Service, Team Leadership, SaaS, Public Speaking

Education
The University of Texas at Dallas - School of Management   2010 — 2013
Master of Business Administration (M.B.A.), Operations Management and Supervision

Austin College   2005 — 2007
BA, Business Administration

Experience
Texas Parks and Wildlife Department  August 2014 - Present
International Learning Solutions, Inc.   February 2013 - August 2014
Southlake Focus Group  October 2012 - August 2014
FedEx Office   August 2005 - September 2012
Sabre Holdings  April 1996 - July 2005
Sabre Holdings  June 1992 - April 1996

Skills
Certified Executive..., Teacher Training, Community Outreach, Leadership Development, Corporate Communications, Talent Management, Presentations, Building Relationships, Customer Service, Career Counseling, Emotional Intelligence, Cultural Awareness, Supplier Diversity, Diversity Training, Affirmative Action..., EEO/AA Compliance, Governmental Affairs, Coaching, Recruiting, Employee Engagement, Sourcing, Management

Education
Baylor University - Hankamer School of Business   2000 — 2003
Masters of Business Administration, Management/Finance

Southern University and Agricultural and Mechanical College at Baton Rouge   1979 — 1984
B. S., Marketing

Experience
Borden Hamman Agency, Inc.   May 2014 - Present
FedEx Office   2005 - 2014
Northwestern Mutual  2003 - 2005

Skills
Operations Management, Team Leadership, Store Management, Administrative Work, Print Management, Office Management, Customer Driven, Success Driven, Customer Satisfaction, Marketing, Process Improvement, Sales, Training

Education
Austin College   1999 — 2003
Bachelor's Degree, Business Administration and Psychology

Experience
Chase  April 2013 - Present
Chase  August 2010 - April 2013
VML  March 2010 - August 2010
Washington Mutual  August 2008 - November 2009
Washington Mutual  April 2005 - August 2008
FedEx Office   July 2000 - December 2004

Skills
SDLC, Agile, Business Requirements, Vendor Management, Social Media, Waterfall, Scrum, Requirements Gathering, E-commerce, Program Management, SharePoint, Agile Methodologies, PMO, PMP, Business Analysis, Cross-functional Team..., Integration, Project Management, Process Improvement

Education
Edmonds Community College   2006 — 2010
ATA - Business Management, Business

Scrum Alliance   2012 — 2012
Certified Scrum Product Owner, Agile Scrum Framework

Scrum Alliance   2010 — 2010
Certified Scrum Master, Agile Scrum Framework

Bellevue College   2004 — 2005
Certificate, Project Management

Experience
FedEx Office   January 2009 - Present
Lamps Plus  December 2004 - December 2009
Seattle Lighting  April 2001 - December 2004

Skills
Customer Service, Sales, Employee Training, Team Management, Leadership, Graphic Design, Cloud Computing, Marketing Strategy, Project Management, Digital Printing, Offset Printing, Psychology, Computer Repair, Network Administration, Signs and Graphics, Workflow Management, Accounting, Financial Audits, Quality Management, Microsoft Office, Performance Auditing, Strategic Financial..., Leadership Development, Recruiting, Account Management, Time Management, Quality Assurance, Troubleshooting

Education
Eastern Washington University   2013 — 2015
Bachelor's degree, Psychology

Bellevue Community College   2009 — 2011
Associate's degree, General Studies

Lake Washington Technical College   2000 — 2001
Certificate, Computer Systems Networking and Telecommunications

Experience
FedEx Office   April 2011 - Present
FedEx  April 2011 - Present
Drizzle Style   February 1999 - Present
Speedee Cash Loans   August 2009 - September 2010

Skills
Web Design, Customer Experience, Microsoft Office, Microsoft Excel, Analytics, Accounting, Customer Retention, Web 2.0, Small Business, Fashion Design, Fast-paced, Marketing Communications, Marketing Research, Brand Management, Public Relations, Web Development, Web Services, Self-starter, Business Process, Business Analysis, Business Process..., New Hire Training, New Hires, HireDesk, Network Administration, Office Administration, Database Administration, Public Administration

Education
Ashford University   2011 — 2012
Business Marketing/Accounting

Virgina College On line   2010 — 2011
Arts; Diploma, Communications

Virgina College   2003 — 2005
Business, Marketing

South Aiken High   1995 — 1999
College Prep

Experience
Lorain County Community College  October 2014 - Present
FedEx Office   2007 - Present
Cleveland State University Professional Development   February 2014 - Present
City of Brook Park, Ohio   February 2014 - Present
State of Ohio  December 2004 - May 2005
National City Bank  2001 - 2004
Patio Enclosures  December 1999 - December 2000
City of Solon  September 1997 - December 1999
Human Affairs International / Aetna   May 1995 - July 1997
Cuyahoga County Auditor's Office   June 1993 - April 1995

Skills
Labor Relations, Succession Planning, Employee Relations, FMLA, Recruiting, Onboarding, New Hire Orientations, Administration, Internet Recruiting, Workforce Planning, Applicant Tracking..., Personnel Management, Deferred Compensation, Technical Recruiting, Conflict Resolution, Employee Engagement, Interviews, Human Resources, Team Building, Performance Appraisal, Staffing Services, Resume Writing, Talent Acquisition, PeopleSoft, HRIS, Payroll, Change Management, Affirmative Action, Process Improvement, HR Policies, Talent Management, Hiring, Coaching, HR Consulting, Employee Benefits, Workers Compensation, College Recruiting, Benefits Administration, Leadership, Organizational..., Employment Law, Management, Performance Management, Job Descriptions, Career Development, Employee Training, Leadership Development, Temporary Placement, ADP Payroll, Policy

Education
Cleveland State University   2014 — 2016
Masters in Public Administration, Public Administration

Keller Graduate School of Management of DeVry University   2011 — 2013
MHRM, Human Resources, Public Admin

Baldwin-Wallace College   1985 — 1989
BA, Political Science

Cleveland State University   1982 — 1984
Political Science

Midpark High School   1977 — 1979
High School Diploma

Experience
Move Your Tale   February 2013 - Present
Camera For A Face   January 2005 - Present
Red Eye Transit   January 2013 - June 2015
BookPeople  January 2013 - April 2014
ColdTowne Theater  July 2012 - July 2013
OfficeMax  June 2012 - November 2012
Progressive Insurance  March 2011 - April 2012
FedEx Office   February 2005 - January 2011

Skills
Photography, Social Media, Lightroom, Editing, Marketing, Customer Service, Photos, Adobe Creative Suite, Project Management, Portrait Photography, Commercial Photography, Portraits, Event Photography, Digital Photography, Photojournalism, Wedding Photography, Fine Art Photography, Fashion Photography, Office Equipment, Digital Printing, Supervisory Skills, Project Coordination, Copying, Print Management

Education
Thomas Jefferson High School   1998 — 2000
Diploma

Austin Community College

Experience
Randstad  July 2013 - October 2013
Career Connections, Inc.   2012 - 2013
FedEx Office   2006 - 2012
GameStop  2005 - 2006
Blockbuster  1995 - 2004

Skills
Recruiting, Temporary Staffing, Account Management, Staffing Services, Sales, Customer Service, Salesforce.com, Data Entry, Human Resources, Microsoft Office, Training, Lotus Notes, Telephone Skills, Microsoft Excel, Call Centers, Leadership, Customer Satisfaction, Management, Inventory Management, Outlook, Payroll, Marketing, Retail, Permit Applications, Building Permits, coordinator, Time Management, Customer Retention, Coaching, Interviews, Hiring, Employee Relations, Team Leadership, Social Networking, Cold Calling, Performance Management, Team Building, Employee Training, Merchandising, Leadership Development, Public Speaking

Education
New Horizons   2002 — 2002
Internet Webmaster

Atlanta Technical College
Business Administration and Management, General

Experience
FedEx Office   October 2011 - Present

Education
TCI   2000 — 2002
Associate of Science (A.S.), Electrical and Electronics Engineering

Baruch College   1992 — 1995
Bachelor of Business Administration (B.B.A.), Political Science and Government

Experience
American Red Cross  December 2013 - Present
FBSA   August 2008 - June 2014
Carlson Restaurants / T.G.I. Friday's   April 2013 - December 2013
FedEx Office   February 1999 - March 2013

Skills
Customer Service, Microsoft Office, Negotiation, Forecasting, Budget, Microsoft Word, Microsoft Excel, Team Building, Sales, Inventory Management, Customer Satisfaction, Outlook, Budgets, Training, Public Speaking, Project Management, Communication, Leadership, Employee Relations, Performance Management, Instructional Design, Time Management, Management, Recruiting, Process Improvement, Leadership Development, Organizational..., Staff Development, Coaching, Program Management, E-Learning, Captivate, Team Leadership, Teaching, Strategic Planning, Workshop Facilitation, Employee Training, Human Resources, Instructor-led Training, Retail, Training Delivery, Succession Planning, Training Facilitation, Learning Management, Talent Management, Blended Learning, Operations Management, Learning Management..., PowerPoint

Education
Ashford University   2009 — 2011
BA, Organizational Management

Experience
Sports Car Club of America  February 2013 - Present
NorthernLights Motorsports   January 2000 - Present
Motorsports Journalist   June 2008 - Present
Farmers Insurance  December 2011 - February 2013
FedEx Office   July 2008 - December 2011
BP Motorsports Group   March 2010 - April 2011
Sadler's Indoor Racing   February 2007 - July 2008
Columbia Missourian  September 2004 - May 2006
Mizzou RecSports   September 2003 - February 2005

Skills
Training & Development, Writing, Marketing Communications, Event Management, Microsoft Excel, Press Releases, Employee Training, Marketing, Editing, InDesign, Social Media, Marketing Strategy, Sponsorship, Sports, Editorial, Management

Education
Baker University   2010 — 2012
MBA, Business

University of Missouri-Columbia   2002 — 2006
Journalism, Copyediting and Design

Experience
Aristotle  April 2015 - Present
Garver  March 2014 - Present
Garver  October 2012 - March 2014
FedEx Office   October 2011 - October 2012

Skills
Adobe Creative Suite, Document Layout, Editing, Graphic Design, Web Design, Microsoft Office, Proposal Writing, Screenwriting, Creative Writing, Poetry, Illustration, Non-fiction, Digital Printing, Drawing, Marketing Communications, Marketing, Social Media, Customer Service, Marketing Copy, Piano

Education
Ave Maria University   2007 — 2011
Bachelor of Arts (B.A.), Philosophy, Graduated cum laude

Experience
Best Buy  April 2015 - Present
Auld Technologies LLC  October 2013 - April 2015
FedEx Office   February 2012 - October 2013
Best Buy  June 2010 - August 2012
Sears, Roebuck and Co.   June 2009 - April 2010
Best Buy  May 2007 - June 2009

Skills
Leadership, Customer Service, Microsoft Office, Creative Problem Solving, Profit, Highly detail oriented, Retail, Inventory Management, Retail Sales, Microsoft Excel, Time Management, Logistics, Merchandising, Store Management

Education
Ball State University   2006 — 2006
Business Administration, Management and Operations

Milligan College   2004 — 2005

Bedford North Lawrence   2000 — 2004
Academic Honors

Experience
Glazer's Distributors  February 2014 - Present
Ohio Department of Insurance  August 2013 - December 2013
Garden City Group  March 2012 - March 2013
Professional Hearing Care   September 2011 - February 2012
Hiatt Printing   October 2009 - July 2011
FedEx Office   August 2007 - March 2008
FedEx Office   January 2007 - August 2007

Skills
Marketing Strategy, Marketing, Product Development, Customer Service, Budgets, Customer Satisfaction, Management, SAP, SAP BI, Beverage Industry, Product Design, Entrepreneurship

Education
Ball State University   2009 — 2011
MBA, Entrepreneurship, Business Administration

Indiana University Bloomington   2002 — 2006
BA, General and Continuing Studies

Experience
Case Design/Remodeling  September 2014 - Present
Case Design/Remodeling  July 2011 - September 2014
Self-Employed  April 2011 - July 2011
FedEx Office   March 2007 - July 2011
krM Architecture+  January 2010 - May 2010

Skills
SketchUp, Illustrator, Photoshop, 3D rendering, PowerPoint, Software, Specifications, InDesign, Chief Architect, AutoCAD, Revit, Microsoft Excel, Microsoft Word, Outlook, Hand Drafting

Education
Ball State University   2005 — 2010
Bachelor of Arts with Honors, Interior Design with a Spanish minor

Experience
Xtreme Consulting Group, Inc.   March 2014 - Present
FedEx Office   December 2011 - March 2014
United States Army National Guard  July 2004 - July 2010

Skills
Network Administration, System Administration, Active Directory, Windows Server, Windows, Software Installation, Technical Support, Computer Hardware, Security, Troubleshooting, Customer Service, DNS, TCP/IP, Operating Systems, Microsoft Office, Hardware, Help Desk Support

Education
Bellevue College   2013 — 2016
Bachelor of Applied Science Degree in Information Systems and Technology, Information Security Concentration, 3.91 GPA

Experience
Hosey Foot and Ankle Centers   May 2013 - Present
U fit for life   January 2010 - Present
Vascular and Endovascular Institue of Michigan   March 2013 - May 2013
FedEx Office   October 2007 - March 2013

Skills
Microsoft Office, Microsoft Excel, Adobe, HIPAA, Cpr Certified, Vital Signs, Communication, Aseptic Technique, EMR Training, First Aid, Defibrillator, Appointment Scheduling, Fitness Training, Holter Monitor, EKG, Medical Practice..., Nutrition, OSHA, Blood Pressure, Wound Care, Suture and Staple..., Allscripts EMR System, Epic EMR System

Education
Baker College of Clinton Township   2011 — 2013
Associate's degree, Medical Assisting

Macomb Community College
Associate's degree, Communication and Media Studies

Experience
Gateway Group One  March 2013 - Present
FedEx Office   September 2009 - March 2013
Supreme Security Systems   January 2008 - May 2009
SolomonEdwardsGroup, LLC  August 2006 - January 2008
L J Gonzer Associates, Inc.   June 1998 - July 2006
On-Track Consulting   April 1997 - May 1998
Modell's Sporting Goods  April 1993 - April 1997
Modell's Sporting Goods  September 1990 - April 1993
The Computer Factory  April 1989 - September 1990
New York City Department of Finance  June 1988 - April 1989

Skills
Process Management, Cash Management, Reconciliation, Accounting, Payroll, Inventory Management, GAAP, Variance Analysis, General Ledger, Cost Accounting, Internal Controls, Cash Flow, Fixed Assets, Financial Reporting, Financial Accounting, Consolidation, SOX, Accounts Receivable, Accounts Payable, Accruals, Financial Control, Quickbooks, Financial Analysis, Internal Audit, Financial Management, US GAAP, Forecasting, Balance, Sarbanes-Oxley Act, Account Reconciliation, QuickBooks, Financial Audits, Managerial Finance, Finance, Tax, Budgets, Auditing, Financial Statements, Sarbanes-Oxley, SEC filings, Management Accounting, Bank Reconciliation, Revenue Recognition, Analysis, Mergers & Acquisitions, ERP, Invoicing, Hyperion Enterprise, Great Plains Software, Financial Forecasting

Education
City University of New York-Baruch College   1984 — 1988
BBA

Experience
FedEx Office   May 2007 - Present
Macy's  August 2001 - April 2007

Education
International Academy of Design and Technology   2007 — 2010
BFA, Graphic Design

Bellevue College   2000 — 2003
AA, Graphics and 3D Animation

Experience
AppleOne Employment Services  July 2015 - Present
L-3 Integrated Systems Group  October 2012 - April 2013
Dean Foods  August 2011 - January 2013
Dean Foods  January 2009 - July 2011
ACS, a Xerox Company  2007 - January 2009
ACS, a Xerox Company  May 2006 - January 2009
FedEx Office   2004 - 2006

Skills
Onboarding, HRIS, Training, Applicant Tracking..., Leadership, Management, Process Improvement, Recruiting, Employee Relations, Performance Management

Education
Baylor University   1994 — 1999
BS, Communications

Baylor University   1994 — 1999
Communications, Communications

Experience
The Shadowlight Group  January 2010 - Present
Lowe's  May 2005 - January 2010
Osz Graphx   August 2001 - May 2005
The Home Depot  1999 - 2001
JEM Design   1998 - 1999
FedEx Office   1996 - 1998
Oracle  1994 - 1995
United States Navy  January 1989 - January 1994

Skills
Process Improvement, Problem Solving, Persistent, Goal Oriented, Strategic Planning, Continuous Improvement, Cross-functional Team..., Mentoring, Customer Relations, Negotiation, Cost Reduction, Vendor Management, Business Process..., Process Engineering, Advertising, Photography, New Business Development, Account Management, Art Direction, Photoshop, Adobe Creative Suite, Print Management, Interactive Advertising, Multimedia, Customer Service, Integrated Marketing, Budgets, Salesforce.com, Writing, Designing Marketing..., Proposal Writing, E-commerce, Retail, Brand Development, Management, Marketing, Market Planning, Marketing Strategy, Creative Direction, Packaging, Brand Management, Project Management, Strategy, Leadership, Public Relations, Sales, Product Marketing, Email Marketing, Multi-channel Marketing, Illustrator

Education
Averett University   2001 — 2004
Bachelors, Business

Harrisburg Area Community College   1997 — 1999
Associate of Arts (AA), Graphic Design

Colorado Aero Tech - Westwood College of Aviation Technology   1994 — 1995
AP Licensure issued 1995, Mechanic - Airframe Powerplant

Experience
Complex Care Solutions  June 2015 - Present
Gary Mathews VW   April 2014 - March 2015
Southeast Business Consultants   October 2013 - April 2014
Self-Employed  March 2011 - October 2013
Gateway Cast and Crowns   August 2010 - March 2012
FedEx Office   March 2006 - July 2010

Skills
Customer Service, Event Planning, Marketing, Sales, Social Media, Social Media Marketing, Event Management, Customer Satisfaction, Social Networking, Marketing Strategy, PowerPoint, Team Building, Public Speaking, Facebook, Microsoft Word, Marketing Communications, Microsoft Excel, Market Research, Management, Microsoft Office, Advertising, Outlook, Tourism, B2B, Teaching, Blogging, Product Development, Leadership, Training, Time Management, Research, Leadership Development, Public Relations, New Business Development, Strategic Planning, Budgets, Project Management, Team Leadership, Negotiation, Editing, Fundraising, Contract Negotiation, Strategy, Online Marketing, Account Management, Inventory Management, Retail

Education
Austin Peay State University   2003 — 2008
Elementary Education and Teaching, K-6

Columbia State Community College   2000 — 2003
General Studies

Experience
Panera Bread  June 2015 - Present
Panera Bread  December 2013 - Present
Self -Employed  April 2013 - Present
Self employed  July 2007 - Present
FedEx Office   October 2014 - May 2015
GameStop  August 2010 - August 2014
PDQ Food Store   August 2012 - November 2013
Aurora Health Care  July 2008 - February 2012
Milwaukee Institute of Art & Design  December 2006 - July 2008
Milwaukee Institute of Art & Design  January 2008 - May 2008

Skills
Digital Painting, Clerical Skills, Traditional Media, Art, Fine Art, Mac, Adobe Creative Suite, Painting, Printmaking, Illustrator, Photography, InDesign, Photoshop, Drawing, Illustration, Graphic Design, Oil Painting, Teaching, Community Outreach, cook, deli manager, cake decorator, Posters, Logo Design, Digital Photography

Education
Milwaukee Institute of Art & Design   2006 — 2015
Bachelor's Degree, Illustration, 3.0

Art Instruction Schools   2003 — 2006
Completed, Art

Michaels Craft Store
Certification in Cake Decor, Cake Decorating, A

Ashworth University
Career diploma, Gourmet Cooking and Catering, -

Experience
Transervice Logistics Inc.  March 2015 - Present
Greatwide Distribution Logistics  January 2013 - Present
Greatwide Logistics Services, Inc.   2011 - 2013
Omniflight Helicopters, Inc.   2010 - 2011
New Breed Logistics, Inc.   2010 - 2010
Warehouse86 Ventures, LLC   2009 - 2009
FedEx Office   2006 - 2008
FedEx Kinko's  2005 - 2006
FedEx Express  2004 - 2005
FedEx Express  1997 - 2004

Skills
Operations Management, Recruiting, Supply Chain Management, Global Sourcing, Supply Chain Consulting, Profit, Logistics, Transportation, 3PL, Air Freight, Budgets, Change Management, Negotiation, P&L, Cross-functional Team..., Freight Forwarding, Continuous Improvement, Contract Negotiation, Customs Regulations, Inventory Management, Leadership, Management, P, Pricing, Process Improvement, Procurement, Reverse Logistics, Strategic Planning, Strategic Sourcing, Strategy, Supply Chain, Team Building, Vendor Management

Education
Massachusetts Institute of Technology - Sloan School of Management
Executive Certificate Program, Technology, Operations, and Value Chain Management

Becker College
Bachelor of Science (B.S.), Business Administration

Experience
HealthSouth  January 2014 - Present
FedEx Office   April 2012 - December 2013
FedEx Office   April 2011 - April 2012
Auburn University Montgomery  January 2010 - May 2011

Skills
Layout, InDesign, Graphic Design, Adobe Creative Suite, Logo Design, Illustrator, Adobe Acrobat, Pre-press, Photoshop, Mac, Typography, Photography, Web Design, Dreamweaver, Advertising, Project Management, Time Management, Color Management, Sculpture, Print Production Process, Wide Format Printing, Printmaking, Project Coordination, Account Executives, Screen Printing, Alternative Processes, Multiple Project..., Corporate Branding, Graphics

Education
Auburn University at Montgomery   2006 — 2012
Bachelor of Fine Arts, Graphic Design / Sculpture

Experience
FedEx Office   June 2015 - Present
FedEx Office   May 2011 - June 2015
The Hartford Advocate   February 2007 - April 2008
Ford Motor Company  July 2004 - January 2007
Guitar Center  March 2003 - July 2004
Clear Channel Radio  March 1997 - September 2003

Skills
Transportation, Account Management, Cold Calling, Customer Satisfaction, Sales Process, Logistics, Sales Presentations, Sales, Selling, B2B, Direct Sales, Sales Operations

Education
Asnuntuck Community College   2001 — 2004

Enrico Fermi High School   1990 — 1994

Experience
Intergalactic Productions; Top Notch Hamburgers   March 2014 - Present
FedEx Office   August 2013 - April 2014
HomeGoods  October 2012 - April 2013
Sam's Club  July 2009 - September 2010
Front Gate Tickets  April 2004 - March 2009
LBJS Broadcasting, Inc. L.P.   April 2001 - January 2003
CBS Radio  July 1999 - April 2001
Clear Channel Radio  February 1998 - June 1999

Skills
Merchandising, Supervision, Marketing, Product &..., Special Events..., Trade & Consumer..., Customer Service, Customer Retention, Customer Satisfaction, Sales, Management, Event Management, Marketing, Event Planning, Advertising, Digital Media, New Business Development, Social Networking, Social Media, Fundraising

Education
Austin Community College   1996 — 1998
Radio, Television & Film

Anderson High School   1991 — 1996
Required Studies

Experience
Rollins, Inc.   August 2013 - Present
Rollins, Inc.   September 2012 - September 2013
Rollins, Inc.   July 2012 - August 2013
FedEx Office   March 2011 - June 2013
Year Up  March 2012 - January 2013
FedEx Office   July 2008 - April 2011
FedEx Office   June 2006 - July 2008

Skills
Troubleshooting, Windows 7, Training, Help Desk Support, Customer Service, Certified Software..., Quality Assurance, Mobile Testing, User Acceptance Testing, Defect Tracking, Regression Testing, Hardware Testing, Agile Testing, SharePoint, Microsoft Office, BMC Remedy, Smoke Testing, Mac OS X, Digital Printing, Logistics, Supervising, Customer Satisfaction, SnagIt, Technical Writing, Time Management, OS X, Computer Hardware, Outlook, Remote Desktop, Software Documentation

Education
Georgia Piedmont Technical College   2014 — 2015
Associate’s Degree, Computer Information Systems

Atlanta Metropolitan College   2012 — 2013
Information Technology Certificate, Information Technology

Year Up   2012 — 2013
Technical Training Certificate, Infomation Technology

Atlanta Technical College   2009 — 2011
Automotive Technology Diploma, Automotive Technology

Experience
Printing Specialists  November 2013 - Present
FedEx Office   August 2012 - November 2013
Akers & Associates Architects   November 2003 - August 2006

Skills
Print Production, Pre-press Experience, Draftsmanship, Model Making, Project Estimation, Wide Format Printing, Adobe Creative Suite, RIP software, Painting, Hand Drafting, Hand-drawn Typography, Blueprint Reading, Inventory Management, CAD, Production Coordination, Visual Arts, Graphic Design, Illustrator, Microsoft Office, Customer Service, Digital Printing, Graphics, Sales, Mac, Pre-press, Adobe Acrobat

Education
Ball State University   2004 — 2010
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications, Minor in Architecture

Ball State University   2004 — 2010
Visual Communication, Architecture Minor

Experience
Beanitos, Inc.   February 2015 - Present
The HT Group  October 2014 - February 2015
Texas State Billing Services, Inc.   January 2014 - October 2014
Texas State Billing Services, Inc.   April 2012 - October 2014
Remedy Intelligent Staffing  October 2011 - April 2012
Williams Lea  May 2011 - September 2011
McElroy Translation  November 2007 - February 2011
FedEx Office   March 2004 - April 2007

Skills
Microsoft Office, Reprographics, Project Coordination, Document Processing, Telephone Skills, Data Entry, Customer Service, Retail, Managing Employees, Administrative Support, Google Apps, Account Management, Team Building, Proofreading, Management, Microsoft Word, Administrative..., Editing, Business Development, Marketing, Recruiting, Outlook, Leadership, Training, Event Planning, Microsoft Excel, Customer Satisfaction, Analysis, Budgets, Problem Solving, Human Resources

Education
Austin Community College   2015 — 2017
Professional Accountant - Advanced Technical Certificate, Accounting and Finance

Champlain College   1996 — 2003
BS, Business

Experience
Compassion Massage Therapeutic Clinic   2014 - Present
Independent Massage Therapist at Yokota Air Base Fitness Center   February 2010 - July 2012
Chiropractic office of Dr. Lee Nordstrom   November 2008 - January 2010
Independent Massage Therapist at Elmndorf AFB   April 2008 - January 2010
Starbucks  February 2007 - October 2008
FedEx Office   1997 - 2007

Skills
Therapeutic Massage, Bodywork, Healing, Wellness, Pain Management, Myofascial Release, Therapists, Trigger Point Therapy, Chronic Pain, Chair Massage, Deep Tissue Massage, Customer Service, Medical Massage, Neuromuscular Therapy, orthopedic assessment

Education
Bancroft School of Massage Therapy   2013 — 2014
Massage Therapy/Therapeutic Massage

Oriental Healing Arts School   2007 — 2008
Massage Therapy/Therapeutic Massage

Experience
Regis Corporation  February 2014 - May 2015
FedEx Office   May 2007 - July 2013

Skills
Management, Human Resources, Interviews, Sales, Coaching, Payroll, Store Management, Customer Experience, Performance Appraisal, Customer Service, Retail, Inventory Management, Adobe Creative Suite, Adobe Acrobat, Employee Training, Makeup Artistry, Skin Care, Retail Sales, Store Operations

Education
Aveda Institute-Minneapolis   2011 — 2012
Technical, Esthetics

Grundy Center High School   1995 — 1999

Experience
Dell  January 2015 - Present
Dell  May 2006 - December 2014
Arthritis Foundation  January 2000 - December 2006
Xerox  October 1993 - May 2006
FedEx Office   1991 - 1992
FedEx Office   1990 - 1991
CompuServe  May 1988 - October 1990

Skills
Solution Selling, Direct Sales, Sales, Sales Process, Salesforce.com, Account Management, Selling, Managed Services, Sales Management, B2B, Cold Calling, Integration, New Business Development, Sales Operations, Key Account Management, Managed Print Services, Channel Partners, Sales Presentations, Business Development, CRM, Triathlon, Running

Education
Baldwin-Wallace College   1996 — 1998
Master of Business Administration (M.B.A.), Marketing, 3.94 Cum GPA

The Ohio State University   1982 — 1987
BSBA, Marketing, Transportation and Logistics

Upper Arlington High School   1979 — 1982
Diploma, College Prep

Experience
Canton Brew Works   May 2015 - Present
Detroit Forming, Inc.   December 2013 - January 2015
Premier Business Products  March 2013 - November 2013
FedEx Office   September 2011 - March 2013
Walmart  September 2007 - September 2011

Skills
Office Administration, Clerical Skills, Forklift Operator, Warehouse Management, Order Management, Sales, Sales Operations, Solution Selling, Customer Service, Salesforce.com, Selling, Advertising, Sales Presentations, Inventory Management, Time Management, Microsoft Office, Negotiation, Team Leadership, Digital Photography, Wedding Photography, Photoshop, Adobe Creative Suite, Adobe Acrobat, Graphic Design, Paperwork, Account Management, Sales Process, Pallet Jack, Leadership, Social Media, Training

Education
Baker College of Flint   2013 — 2015
Associate in Business Management, General Business

Crestwood High School   2003 — 2007
High School Diploma, General

Experience
Aviall  February 2014 - Present
FedEx Office   May 2013 - February 2014
Aviall  April 2013 - June 2013
Aviall  January 2012 - March 2013
Aviall  May 2011 - August 2011

Skills
Graphic Design, Proposal Writing, Technical Writing, Proofreading, Adobe Creative Suite, Symon Design Studio, Integrated Marketing..., Internal Marketing, Corporate Image..., Public Relations, Corporate Communications, Intranet Strategy, Team Building, Cross-functional Team..., Web Design, Newsletter Development, Creative Writing, Marketing Strategy, Newsletters, Marketing, Marketing Communications, Leadership, Internal Communications, Integrated Marketing, InDesign, Strategic Communications, Blogging, Editing, Event Planning, Social Media, Strategy, CRM, Marketing Research, Brand Management, Illustrator, Photoshop, Advertising, Press Releases

Education
Baylor University - Hankamer School of Business   2007 — 2011
BBA, Marketing, Public Administration, Art and Graphic Design Minor

Experience
FedEx Office   October 2014 - Present
Fossil Group, Inc.   July 2014 - Present
The Coca-Cola Company  November 2013 - May 2014
The Coca-Cola Company  May 2013 - November 2013
The Coca-Cola Company  June 2011 - May 2013
Switch  August 2012 - April 2013
Zac Posen  May 2011 - June 2011
Marie Claire  January 2011 - June 2011
Coyne PR  January 2011 - May 2011
Mary Kay Inc.  May 2010 - August 2010

Education
Baylor University
Bachelor of Arts (B.A.), Speech Communication

Baylor University
International Interim

Experience
Elkhart Products Corporation  January 2015 - Present
Dolco Packaging  September 2013 - September 2014
GCG Industries, Inc.   February 2006 - April 2011
Adams Remco Inc.  November 2000 - February 2003
FedEx Office   March 1999 - November 2000

Skills
SUMMARY OF..., • Premier..., • Developing/Managing..., • Corporate..., • Computer literate:..., Strategy, Training, Social Media Marketing, Strategic Planning, Networking, Business Development, Marketing Strategy, Sales, Selling, Marketing Management, Advertising, Social Media, Team Building, Budgets, Human Resources, Management, Marketing, Account Management, B2B, Leadership, Coaching, Customer Satisfaction, Team Leadership, Customer Service, Inventory Management, PowerPoint, Sales Operations, Sales Management, Social Networking, Public Speaking, Microsoft Office

Education
Taylor University   2003 — 2005
Pastoral Ministries/Evangelism, Human Communication

RICOH UNIVERSITY
Certification, Digital Communication and Media/Multimedia

Ball State University
Associate's degree, Business Administration and Management, General

Experience
Tableau Software  March 2014 - Present
SolarWinds  October 2012 - February 2014
Dell, Inc.   February 2007 - September 2012
LifeWay Christian Resources  February 2003 - October 2006
FedEx Office   May 2002 - January 2003

Skills
Relationship Development, Project Management, Key Account Retention, Time Management, Organization/Efficiency, Teamwork, Dell Computers, Macintosh hardware, Windows 7, Mac OS X, Salesforce.com, Microsoft Office, Dell KACE, Dell PowerEdge Servers, Sales, Management, Selling, Customer Retention, Solution Selling, Account Management, OS X, Marketing Strategy, Networking, Training, Scooters, Cloud Computing, Denim, Rock Music, Instrumentation, Jackets, Music, Vocals, Diversity Recruitment, Smalltalk, Canadian Immigration Law, Sales Operations, Direct Sales, SaaS, Sales Process, Enterprise Software, Sales Management, Sniffer Pro, Sniffer

Education
Baylor University - Hankamer School of Business   1997 — 2002
BBA, Marketing

Southwest High School

Experience
FedEx Office   January 2012 - Present
FedEx Office   June 2011 - February 2012
FedEx Ground  April 2010 - July 2011
FedEx Ground  November 2007 - April 2010
FedEx Ground  June 2006 - November 2007
FedEx Ground  July 1998 - June 2006

Skills
Employee Relations, Instructional Design, Training, Employee Training, Leadership Development, Program Management, PeopleSoft, Human Resources, Performance Management, Software Documentation, New Hire Orientations, Instructor-led Training, Team Building, Onboarding, Project Management, Management, Coaching, E-Learning, Microsoft Office, Project Planning, Leadership, Analysis, Time Management, Strategic Planning, Training Delivery, Organizational..., Editing

Education
University of Phoenix   2007 — 2009
MAEd, Adult Education & Training

La Roche College   1996 — 1998
BA, Professional Writing

Ashford University
MAOM-OL, Org Mgmt - Org Leadership

Experience
FedEx Office   August 2014 - Present
FedEx Office   October 2010 - August 2014
FedEx Office   May 2009 - October 2010
Finlay Fine Jewelry  October 2003 - April 2009
Manpower Professional  October 2001 - October 2003

Skills
Inventory Management, Recruiting, Merchandising, Profit, Performance Management, Employee Relations, Sales Management, New Business Development, Employee Engagement, Cross Functional..., Outside Sales, Strategic Planning, Negotiation, Team Building, District Sales..., Retail, Sales, Customer Service, Sales Operations, Succession Planning, CRM, Training, Customer Satisfaction, Customer Retention, Human Resources, Management, Party Plan, Business Development, Cross-functional Team..., Budgets, Coaching, Marketing Strategy, Visual Merchandising

Education
Ashford University   2008 — 2010
Bachelor's degree, Organizational Management / Human Resources Management

University of Evansville   1992 — 1996
Organizational Management, Business Administration and Management, General

Experience
FedEx Office   2005 - Present
FedEx Office   2006 - 2010
Animato  1999 - 2003
Ernst & Young  1998 - 1999
PwC  1996 - 1998

Skills
Career Development, Change Management, Conflict Resolution, Employee Engagement, Cross-functional Team..., Employee Training, Employee Relations, HRIS, Executive Coaching, Human Resources, Instructional Design, Leadership, Leadership Development, Management, Onboarding, Operations Management, Organizational..., Performance Management, Personnel Management, Process Improvement, Program Management, Project Management, Recruiting, Sales Operations, Strategic Planning, Strategy, Succession Planning, Talent Management, Talent Acquisition, Team Building, Team Leadership, Training, Training Delivery

Education
Baylor University   1990 — 1994
Bachelor of Business Administration (B.B.A.), Statistics, IT and HR

St. Louis University
Master of Business Administration (M.B.A.), Business Statistics

Experience
Grainger  November 2008 - Present
Instant Storage   November 2005 - November 2008
FedEx Office   November 1992 - November 2005

Skills
Account Management, Sales Process, Cold Calling, Sales Management, B2B, Sales, Sales Operations, Direct Sales, Solution Selling, New Business Development, Selling, Key Account Management, Sales Presentations, Salesforce.com, Contract Negotiation

Education
Bakersfield College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
NotOnSite   November 2014 - Present
Bound IT Services   January 2014 - November 2014
Truewater  February 2011 - May 2013
Tejas IT Solutions   December 2008 - December 2010
FedEx Office   February 1995 - November 2008

Skills
Adobe Acrobat, Digital Printing, Project Management, Variable Data Printing, Software Documentation, Print Management, Process Improvement, Troubleshooting, Adobe Creative Suite, Pre-press, Vendor Management, Team Building, Illustrator, Architecture, Computer Hardware, Photoshop, Microsoft Office, Cross-functional Team..., Business Analysis, Active Directory, Architectures, Disaster Recovery, Networking, Account Management

Education
The University of Houston   1992 — 1995
Graphic Design

The University of Texas at Austin   1982 — 1986
Architecture

Austin Community College

Experience
Brightfire Austin   January 2014 - Present
BancVue  April 2012 - December 2013
Vertallee Letterpress   July 2011 - September 2013
Austin Title  May 2009 - April 2012
Aztec Promotional Group  July 2007 - February 2009
FedEx Office   March 2005 - November 2007

Skills
Adobe Creative Suite, Logo Design, Online Advertising, Illustration, Interactive Marketing, Flash, Photography, Graphics, HTML 5, CSS3, SASS, JavaScript, jQuery, ActionScript, PHP, MySQL, Ruby on Rails, Drupal, WordPress, Git, Subversion, Googling, CSS, HTML, Layout, User Experience, AngularJS, Node.js, Typography, Graphic Design

Education
Austin Community College   2006 — 2010
Associates in Applied Science, Graphic Arts Technology

Experience
Digium  January 2013 - September 2013
Auburn University Montgomery  June 2009 - November 2012
FedEx Office   November 2005 - April 2010

Skills
Computer Hardware, Computer Science, Creative Writing, Internet Culture, Video Games

Education
Auburn University at Montgomery   2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Mathematics and Computer Science, Senior

Alabama School of Fine Arts   1994 — 1998
High School, Mathematics and Science

Experience
Santander Bank US  March 2011 - Present
Sovereign/Santander Bank  May 2010 - April 2011
Sovereign Bank  May 2010 - April 2011
FedEx Office   September 2006 - January 2010
FedEx Office   September 2003 - September 2006
FedEx Office   August 2001 - September 2003
Yupi.com   January 2000 - December 2001
Banco Andino   January 1996 - November 1999
J.G. Garces Broker and FES Valores (Bogota and Cali, Colombia)   January 1991 - December 1995

Skills
Team Building, Leadership, Business Development, Marketing Strategy, Process Improvement, Sales Management, Account Management, Management, Sales, Training, Marketing, Change Management, Strategic Planning, Medical..., Cross Cultural..., Bilingual (Accentless), Project Management, Budgets

Education
Boston University   2010 — 2012
Certificate, Medical/Community Interpreting, A

Aspen University   2008 — 2009
MBA, Business Administration

Universidad ICESI   1982 — 1987
Business Administrator, Marketing, Finance

Experience
FedEx Office   1996 - 2013
The Disney Store  1993 - 1996

Skills
Customer Satisfaction, Team Leadership, Sales, B2B, Account Management, Inventory Management, Team Building, Digital Printing, Customer Service, Direct Sales, Cold Calling, Sales Process, Training, Sales Operations

Education
Augsburg College   1993 — 1996
Athletic Training

Experience
Lawn Pride   January 2015 - Present
Cochran Exteriors, LLC  May 2013 - November 2014
FedEx Office   March 2001 - May 2013
Above All Photography   August 1999 - February 2001

Skills
Sales Process, Selling, Print Management, Sales, Account Management, Team Building, Variable Data Printing

Education
Ball State University   1990 — 1994
Bachelor's degree, Telecommunications

Experience
FedEx Office   June 2011 - Present

Education
Austin Community College   2005 — 2011
Radiology/ MRI

Experience
Forward Advantage  October 2014 - Present
Forward Advantage  September 2011 - October 2014
Forward Advantage  May 2010 - September 2011
Saint Agnes Medical Center  March 2009 - January 2010
California State University of Fresno   September 2008 - December 2008
FedEx Office   June 2006 - January 2008
ARRC Technology  January 2006 - March 2007
ARRC Technology  January 2006 - June 2006

Skills
VMware ESX, VMware View, Windows Server, Active Directory, Citrix XenDesktop, Citrix XenApp, Imprivata OneSign, UniPrint, iGel, Linux System..., Linux, Networking, Cisco Technologies, System Administration, Windows, OS X, DNS, Citrix, Citrix Metaframe, Mac OS X, VMware, Integration, Virtualization, Network Administration, Windows 7, Process Improvement, Project Management, Software Documentation, Network Security, Security

Education
ITT Technical Institute   2008 — 2010
AS, Computer Network Systems

Bakersfield College   2006 — 2008
-, General Studies

Bakersfield Regional Occupation Center   2005 — 2006
-, Personal Computer Repair and A+

Experience
FedEx Office   November 2012 - May 2015
Lakeside Swim Club  September 2011 - September 2012
Bellarmine University  August 2011 - December 2011
Episcopal Church Home  September 2010 - September 2011
Lakeside Swim Club  May 2006 - September 2010
Bellarmine University  August 2009 - December 2009
Starbucks  October 2007 - July 2008

Skills
Research, Microsoft Office, International Relations, PowerPoint, English, Microsoft Excel, Microsoft Word, Public Speaking, Political Science, Social Media, Teamwork, Creative Writing, Policy, Event Planning, Fundraising, Leadership, Time Management

Education
Bellarmine University   2008 — 2012
Bachelor of Arts (B.A.), Theology

King’s College, University of London
Tolkien & Lewis Study/ Sociology of Britain

Trinity High School

Experience
FedEx Office   LoaderUPSJuly 2012 - September 2012
Safeway  November 2011 - July 2012
FedEx Home Delivery  2010 - 2012

Skills
Computer Hardware, Computer Repair, Computer Security, Microsoft Office, Photoshop, Darkroom, Cooking, Thai language, Muay Thai, Construction, Swim Instruction, Resume Writing

Education
Baltimore City Community College   2008 — 2012
Construction, Weatherization

Experience
TXU Energy  March 2014 - Present
TXU Energy  April 2011 - March 2014
TXU Energy  April 2010 - April 2010
FedEx Office   February 2007 - April 2010

Education
Baylor University
Bachelor of Business Administration (BBA), Economics

Experience
FedEx Office   January 2011 - Present

Education
Ball State University   1997 — 1998

Eastern Hancock High School   1993 — 1997
Diploma, College Prep

Experience
FedEx Office   August 2013 - Present
American Eagle Outfitters  April 2011 - August 2013
Burger King Corporation  December 2009 - April 2011

Skills
Analysis, Customer Service, Editing, HTML, Microsoft Word, Retail, Sales, Teamwork, Training, Writing

Education
Bakersfield College   2014 — 2016
Associate of Arts (A.A.), Economics, 3.5 GPA