Total Merchant Services
Industry: Company
DescriptionFounded: 1996 Parent organizations: North American Bancard, NAB Holdings LLC Subsidiary: Fanminder, Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportTotal Merchant ServicesWebsiteDirections Saved (0) Saved Save 2 Google reviews Bank in Middle Valley, Tennessee Address: 8319 Ellie Plaza, Hixson, TN 37343 Hours: Closed ⋅ Opens 8:30AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8:30AM–5PMHours might differTuesday8:30AM–5PMWednesday8:30AM–5PMThursday8:30AM–5PMFriday8:30AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (423) 843-2984: : : : Website: : : Category: Place name: Website: http://totalmerchantservices.com/ Category: Bank Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Total Merchant Services Posting publicly on the Web Write a review Reviews 2 Google reviews
Total Merchant Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Total Merchant Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Total Merchant Services Employees
World Wide Resource August 2014 - Present
Total Merchant Services July 2014 - Present
The Old General Store June 2014 - Present
Infinity Hydro Systems January 2012 - Present
Skills
Sales, Retail, Customer Satisfaction, Customer Service, Project Management, Merchandising, Inventory Management, Team Building, Social Networking, Inventory Control, Time Management, Social Media, Visual Merchandising, Negotiation, Social Entrepreneurship, Fun, Social Media Marketing, Profit, Purchasing, Shipping, Logo Design, Sales Operations, Retail Sales, Entrepreneurship, Logistics, Pricing, Customer Retention, Training, Teamwork, Microsoft Office, Brand Development, Brand Management, Graphic Design, Management, Marketing, Leadership, Marketing Strategy, Online Marketing, Strategic Planning, New Business Development, Account Management, Marketing Communications, Sales Management, Advertising, Public Speaking
Education
Website Desing and Creation of Hard Kocks 2013 — 2014
Website Desing and Creation, Website Desing and Creation
Wando High School 1998 — 2003
Capella University
Capella University
LegalShield Official December 2013 - Present
Free For All Incorporated January 2014 - Present
Total Merchant Services August 2013 - September 2014
Ameriplan December 2012 - January 2014
Central Payment March 2012 - July 2013
Wells Fargo October 2007 - February 2012
Best Western International October 1996 - October 2007
Secure it Protection June 1987 - October 1996
US Army September 1979 - August 1984
Skills
Sales Management, Marketing Strategy, Direct Sales, Account Management, Sales, B2B, Cold Calling, Lead Generation, Salesforce.com, Sales Presentations, Selling, Customer Retention, Sales Operations, Direct Marketing, Marketing, CRM, Leadership, Management, New Business Development, Customer Service, Team Management, Time Management, Pricing, Sales Process, Program Management, Online Marketing, Strategic Partnerships, Market Analysis, Product Marketing, Customer Satisfaction, Business Development, Email Marketing, Finance, Call Centers, Competitive Analysis, Solution Selling, Trade Shows, Online Advertising, Entrepreneurship, Social Media, Team Building, Training, Social Networking, Small Business, Strategic Planning, Networking
Education
ITT Technical Institute-Phoenix 1990 — 1991
Associates of Specialized Technology in Computer Aided Design, 3d and Computer Aided Design, 4.0
Total Merchant Services July 2014 - Present
Total Merchant Services September 2013 - July 2014
Harbor Freight Tools October 2012 - July 2013
GO-DPS September 2009 - September 2011
THQ March 2007 - September 2009
NTS Services January 2001 - March 2005
Skills
Testing, Windows Server, Windows 7, Active Directory, Servers, Computer Hardware, Windows, Databases, OS X, Microsoft Office, System Administration, Video Games, Windows Vista, Cisco Technologies, Network Administration, Quality Assurance, Visual Studio, Objective-C, Adobe Creative Suite, FTP software, HP Server Hardware, FTP, Epicor, IBM Servers, OpenNMS, Solarwinds, IIS, Workstations, Help Desk Support, Website Development, Technical Support, Amazon EC2, Amazon EBS, VMware ESX, VMware vSphere, SCOM, Red Hat Linux, Cisco UCS, Nimble, java, JavaScript, Linux
Education
Full Sail University 2014 — 2018
Bachelor's of Computer Science, Mobile Developement
Pekin Community High School 1996 — 2000
GED, Genereal
Total Merchant Services November 2013 - Present
CBM Business Plus, LLC September 2013 - Present
828 Vending Services October 2010 - Present
Skills
Investments, Management, Mobile Devices, Payment Card Processing, Sales, Business Analysis, Consulting, Team Leadership, Accounting, Event Planning, Research, Social Networking, Team Building
Education
Prairie View A&M University
Business Management, Business Administration and Management, General
Jani-King Franchise Owner July 2012 - Present
Total Merchant Services March 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Rend Lake College 2004 — 2005
all
Proviso East H.S 1996 — 2000
Transactis November 2012 - Present
Total Merchant Services February 2008 - October 2012
First Data Corporation May 2000 - January 2008
Citi (The Associates) October 1995 - April 2000
Skills
Supply Chain Management, Human Resources, Leadership Development, Change Management, Organizational..., Budget Development, Culture Change, Contract Negotiation, Six Sigma, Customer Experience, Employee Engagement, Inventory Management, Sales Support, Capital Budgeting, Product Management, Customer Service, Billing Systems, Payment Services, Financial Services, Executive Coaching, Sales Management, Strategic Partnerships, Project Implementation, Payment Card Processing, Relationship Management, Strategic Planning, Sales Operations, Business Strategy, Electronic Payments, Leadership, Operations, Executive Management, Strategy, Management, Merchant Services, Team Building, Vendor Management, Product Development, Payments, Risk Management, Credit Cards, Start-ups, Mergers & Acquisitions, Training & Development, Lean Manufacturing, Treasury Services, Software Development, Software Project..., Information Technology, Compliance
Education
Bethel College 1997 — 1998
MBA, Business
Credit Card Lady LLC April 2005 - Present
Harbortouch April 2012 - Present
Ignite Payments American (First Data authorized partner) January 2012 - Present
Unified Payments January 2014 - Present
TouchSuite August 2014 - Present
Central Payment January 2012 - Present
Merchant Warehouse July 2010 - Present
North American Bancard July 2009 - Present
Total Merchant Services October 2005 - Present
Skills
Credit Card Processing, Change Management, Customer Service, Negotiation, Sales Management, Retail, Payments, E-commerce, Merchant Services, Cards, Team Building, Credit Cards, Strategy, Debit Cards, Payment Card Processing, B2B, Marketing, Credit, Strategic Partnerships, Electronic Payments, Leadership, Sales, Small Business, New Business Development, Payment Gateways, Mobile Payments, Direct Sales, Banking, E-payments, POS, Payment Industry, Acquiring, Executive Management, Customer Retention, Call Centers, Sales Process, Payment Services, Relationship Management, Payment Systems, Transaction Processing, ACH, Selling, Gift Cards, Lead Generation, Financial Services, Cold Calling, Start-ups, Salesforce.com, Account Management, Loyalty Programs
Education
University of Puerto Rico
CCBizPro November 2012 - Present
Total Merchant Services November 2012 - Present
Securus Payments August 2012 - November 2012
CK Tax & Financial June 2012 - July 2012
Republic Roofing Inc October 2010 - June 2012
A Hybrid Home April 2010 - October 2010
Diamond Ride Land Transportation May 2008 - April 2010
Amway September 2005 - August 2009
Pure Fitness February 2007 - April 2008
University of Phoenix February 2005 - March 2007
Skills
Sales, Customer Service, Merchant Services, Listening to customers, Integrity, Cost Savings Strategies, Client Rapport, B2B, Credit Card Transaction..., Mobile Payments, Mobile POS, Merchant Card Processing, POS, Mobile Devices
Education
Mesa Community College 1998 — 1999
Pending..., General Studies and Psychology
Corona del Sol 1993 — 1997
Diploma, General Studies
Total Merchant Services July 2013 - Present
Intuit September 2011 - July 2013
Intuit August 2010 - July 2013
Intuit August 2010 - July 2013
Intuit, Inc August 2010 - July 2013
Skills
Customer Satisfaction, Customer Service, Call Center, Call Centers, Microsoft Excel, Microsoft Office, Research, Risk Management, Selling, Training, Team Leadership, Management
Education
California State University
BA, Sociology
Moorpark College
Moorpark College
Associates of the Arts
Shaler Area High School
Total Merchant Services November 2013 - Present
Charge Card Systems Inc June 2009 - October 2013
Ajilon November 2005 - June 2009
Ajilon November 2005 - June 2009
UCAC May 2003 - October 2005
Skills
Recruiting, Cold Calling, Business Development, Management, Human Resources, New Business Development, Sales, Program Management, Time Management, Interviews, Client Retention..., Customer Service, Full Life Cycle..., Account Management, Candidate Retention, Resume Writing, Negotiation, Customer Retention, Leadership, Networking, Finance, Employee Benefits, Sourcing, Contract Negotiation, Building Relationships, Team Building, Budgets, Marketing, Training, Merchant Services, E-payments, B2B, Credit Cards, Sales Management, Talent Acquisition, Relationship Management, Employee Relations, Financial Services, Electronic Payments, Strategic Partnerships, Debit Cards, Sales Presentations, Payments, Payment Card Processing, Salesforce.com, Banking, Payment Systems, Selling, Credit, Relationship Building
Education
Fairleigh Dickinson University 1994 — 1999
BA Business Administration
Fairleigh Dickinson University-Florham Campus
Carnival Cruise Lines May 2013 - Present
Credomatic Of Florida Inc April 2010 - April 2011
Total Merchant Services April 2009 - April 2010
Royal Caribbean Cruises, Ltd. 2001 - 2006
Alorica 1996 - 2001
Skills
Customer Service, Social Networking, Leadership, Marketing, Microsoft Office, Sales Operations, Sales Leads, Sales Management, Hospitality, Travel Planning, Travel Arrangements, Travel Agency, Business Travel, Telecommunications, Information Systems, Team Building, Social Media Marketing, Sales, Entrepreneurship, Event Planning, Spanish, Online Marketing, Training, Event Management, Networking, Strategic Planning, Management
Education
Miami Dade College 2009 — 2015
in the process part time, Computer and Information Sciences and Support Services
Total Merchant Services April 2013 - May 2015
CallSource September 2011 - April 2013
Poster Art 'N Graphics January 2004 - September 2006
Skills
Account Management, B2B, Lead Generation, Sales, Marketing, Business Development, Microsoft Office, Customer Retention, Strategic Planning
Education
University of California, Santa Barbara 2006 — 2010
Bachelor of Arts (B.A.), Global Studies
Pilot Thomas Logistics July 2015 - Present
MORRISON EXPRESS CORP. and KARL STORZ December 2014 - May 2015
Total Merchant Services June 2013 - December 2013
Total Paper Services January 2012 - June 2013
Various contract - Epicor Software last contract March 2011 - December 2011
Pearl Abrasives (Volt Accounting) January 2011 - March 2011
O.C. Vacuum, Inc. August 2009 - December 2010
SC Fuels November 2007 - February 2009
Amada America December 2003 - September 2007
Leiner Health Products May 1996 - May 2002
Skills
Accounts Receivable, Invoicing, Account Reconciliation, Accounting, Cash Flow, Analysis, Outlook, Financial Reporting, Customer Service, Credit, Forecasting, Software Documentation, Accounts Payable, Spreadsheets, Microsoft Excel, Management, Sales, Auditing, SAP, Process Improvement, Human Resources, Microsoft Office, Access, Customer Satisfaction, Microsoft Word, Financial Analysis, PowerPoint, Credit Analysis, Credit Scoring, Balance, Lotus Notes, Teamwork, Research, Supervisory Skills, Visio, Data Entry, Data Analysis, EDI, Collections Management, Excel, Customer Relations, Budgeting, Cash Flow Optimization, Client Relations Skills, Vendor Relationships, Employee, Risk Assessment, Negotiation, Systems Improvement, Training & Development
Education
American InterContinental University 2009 — 2011
Bachelors of Business Administration, Accounting, 3.74
American InterContinental University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
Crystal River Spas August 2014 - February 2015
Ramada Inn & Suites March 2014 - August 2014
Beyond the Bell 2012 - 2013
Total Merchant Services 2008 - 2013
Skills
Customer Service, Banking, Credit, Merchant Services, Management, Training, Marketing, Process Improvement, PowerPoint, Credit Cards, Financial Risk, Microsoft Office, QuickBooks, Payment Card Processing, Risk Management, Account Reconciliation, Fundraising, Payroll, Finance, Event Planning, Financial Services, Outlook, Payment Systems, Payment Services, Organization, Treasury Management, Childcare, Office Administration, Accounts Payable, Microsoft Excel, Microsoft Word, Account Management, Cold Calling, Social Networking, Time Management, Sales, Event Management, Employee Training, Team Building, Accounting, Electronic Payments, Email Marketing, Contract Negotiation, Advertising, Relationship Management, Strategic Planning
Education
Colorado Mountain College 2011 — 2015
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Colorado Rocky Mountain School 2004 — 2005
General, General
Adams State University
Bachelor of Applied Science (B.A.Sc.), Accounting
W Hotels January 2015 - Present
Total Merchant Services April 2013 - February 2014
Total Merchant Services February 2013 - February 2014
Skills
Linguistics, Research, Qualitative Research, Spanish, Social Networking, Event Planning, PowerPoint, Sales Management, Time Management, Sales
Education
California State University-Northridge 2007 — 2010
Bachelor of Arts (B.A.), History/Economics
Los Angeles Valley College 2004 — 2007
Associate of Arts (A.A.), History
Total Merchant Services October 2014 - Present
Direct Connect LLC December 2013 - September 2014
PayPros Payment Solutions November 2011 - August 2013
PayPros Payment Solutions March 2010 - November 2011
Jeff Spinabella POS Consulting Services Inc. January 2009 - March 2010
Xpient Solutions October 2007 - 2009
Panasonic July 1998 - August 2007
Skills
Strategic Partnerships, Integration, Product Management, E-commerce, Business Development, Management, Account Management, Program Management, Strategic Planning, Customer Service
Education
Columbia College 2000 — 2004
B.S. Management Program
ECC 1999 — 2000
MCSE/Computer Science
Meritus Payment Solutions an Optimal Payments Company June 2014 - Present
Total Merchant Services August 2011 - May 2013
Total Merchant Services August 2009 - August 2011
Total Merchant Services September 2008 - August 2009
Skills
Fraud, Risk Management, Fraud Detection, Financial Risk, Loss Prevention, Payment Card Processing, Anomaly Detection, Data Analysis, Microsoft Office, Google Products, Credit Cards, Customer Service, Process Improvement, Account Management, Chargebacks, Compliance, Credit Risk, Credit Analysis, Collections, Liability, Attrition, Forecasting, Investigation, Time Management, Managing Deadlines
Education
Colorado School of Mines 2004 — 2005
Engineering Physics, B
Rifle High School 2000 — 2004
Total Merchant Services 2011 - Present
Heartland Payment Systems 2009 - 2010
KLA-Tencor 2005 - 2008
Siemens 2004 - 2005
McAfee 2001 - 2003
Sun Microsystems 1999 - 2001
Skills
Microsoft Office, Outlook, Administrative..., Visio, Office Management, Sales, Merchant Services, Microsoft Excel, Cold Calling, Customer Retention, Sales Process
Education
San Jose State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management Information Systems
The Estée Lauder Companies Inc. October 2012 - Present
Bank of America September 2012 - Present
AAFES July 2011 - September 2012
Total Merchant Services December 2006 - June 2012
Agricap Financial Corporation June 2010 - October 2010
G&K Services June 2007 - January 2008
Abilene Reporter-News 1999 - 2003
Skills
Advertising, Graphics, Marketing, Adobe Creative Suite, Graphic Design, Marketing Communications, Social Networking, Social Media, Marketing Strategy, Sales, Customer Service, Account Management, Retail, Public Relations, Online Advertising
Education
Angelo State University
Communication, Advertising and Journalism
Nextwave Enterprises, LLC April 2011 - Present
Total Merchant Services July 2010 - April 2011
Total Merchant Services June 2009 - August 2009
Stanford Financial Group June 2008 - August 2008
Skills
Sales Management, Financial Analysis, Account Management, New Business Development, Banking, Sales, Relationship Management, Marketing Strategy, Business Development, Marketing, Loans, Portfolio Management, Direct Sales, Financial Projection, Sales Growth, Aquisition, Outside Sales, Funding, Underwriting, Assessment Skills, Strategic Partnerships, Employee Training, Merchant Services, Customer Retention, Acquiring, Payment Gateways, Start-ups, Small Business Lending, Management, Financial Services, Analysis, Payment Card Processing, Credit Cards, Electronic Payments
Education
Southern Methodist University 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Economics and Finance
Bankers' Bank of the West November 2013 - Present
Elavon, Inc. November 2012 - October 2013
Total Merchant Services 2008 - 2013
LWB & Associates, Inc 2003 - 2008
Nebraska Book Company 1993 - 2008
Skills
Customer Support, Email Marketing, 10 Key, Employee Engagement, Training, Employee Training, Banking, Call Centers, Microsoft Office, PowerPoint, Management, Accounting, Customer Service, Credit Cards, Risk Management, Sales, Marketing, Leadership Skills, Training & Development, Problem Solving Ability, Customer Relations, Financial Statement..., Sales Program Coaching, Efficiency Improvements, Team Building, Training Course..., Strategic Consultation..., Workshop Facilitation, Merchant Services..., Account Coordination &..., Technical Services, Program Development, Operations Oversight, Policy Compliance, Cross-Departmental Teams, MS Windows XP, MS Windows 7, CMS, Web-based Applications, MSDS Organization and..., New Business Development, Microsoft Excel, Leadership, Teamwork, Customer Retention, Process Improvement, Team Leadership, Time Management, Human Resources, Cross-functional Team...
Education
Eastern Michigan University 1997 — 2000
Bachelor of Science
Central Michigan University 1995 — 1997
Trenton High School
Lucas Group June 2015 - Present
Lucas Group May 2014 - Present
Total Merchant Services August 2012 - April 2014
Town and Country Events, LLC August 2007 - July 2012
SLMC March 2006 - February 2007
Argent Mortgage Company November 2000 - January 2006
Skills
New Business Development, Business Development, Sales Management, Sales, Marketing, Marketing Strategy, Account Management, Entrepreneurship, Negotiation, Team Building, Mortgage Lending, Event Management, Mortgage Banking, Trade Shows, Management, Business Strategy, Public Relations, Customer Service, Marketing Communications, Entertainment, CRM, Recruiting, Salesforce.com, Networking, Executive Management, Vendor Management, Advertising, Job Fairs, Employee Training, Brand Development, Website Development, Mentoring, Spokesperson, HR Management, Payroll, Publishing, Lead Generation, Executive Search, Training, Sales Process
Education
Brigham Young University 1984 — 1986
Business Management and Marketing
TransFirst September 2013 - Present
SilverEdge April 2011 - July 2013
Total Merchant Services May 2004 - January 2011
Logix Companies / ID Logix Inc August 2000 - February 2004
Nova, Inc. / Bancard, Inc. October 1997 - July 2000
Bancard, Inc October 1992 - July 2000
PMT / Bancard, Inc. March 1995 - October 1997
Bancard, Inc. February 1992 - March 1995
Bank of Boulder 1988 - 1992
Skills
Leadership, Networking, Payment Card Processing, Payments, Mobile Payments, Merchant Services, Call Center, E-commerce, Electronic Payments, POS, Start-ups, Account Management, Team Building, Payment Systems, E-payments, Credit Cards, Customer Experience, Salesforce.com, Training, Customer Retention, Call Centers, Payment Industry, Debit Cards, Management, Product Management, Strategy, Team Leadership, Payment Gateways, Sales, Risk Management, ACH, Employee Training, Business Development, Strategic Partnerships, Transaction Processing, Cards, Relationship Management, Banking, Executive Management, PCI DSS
Education
Portland State University 1983 — 1985
Liberal Arts
Central Oregon Community College 1981 — 1982
Liberal Arts and Sciences/Liberal Studies
Trimble March 2013 - August 2015
Total Merchant Services June 2012 - March 2013
Entersolve February 2008 - June 2012
Skills
VB.NET, LINQ, T-SQL, C#, XML, AJAX, Visual Studio, ASP.NET, Microsoft SQL Server, WinForms, IIS, SSRS, XPath, WCF, Windows Services, SQL, WPF, Windows Server, Entity Framework, SSIS, SOA, Subversion, JSON, MongoDB, Git
Education
Saginaw Valley State University 2004 — 2007
Bachelor of Science, Computer information systems
Central Michigan University 2001 — 2004
Total Merchant Services November 2013 - February 2015
Ultimate Staffing July 2012 - November 2013
OPI Products, Inc. February 2009 - March 2012
Midcom April 2006 - September 2008
National Construction Rentals October 2003 - April 2005
College of the Canyons February 1998 - November 2001
Skills
Recruiting, Contract Recruitment, Corporate Recruiting, Internet Recruiting, Corporate Benefits, Benefits Administration, Benefits Design, Benefits Negotiation, Workers Compensation, Training & Development, Revise HR Policies &..., Leave of Absence..., Human Resources, Employee Relations, Onboarding, Talent Acquisition, Employee Training, Employee Benefits, Sourcing, Personnel Management, FMLA, Training, Management, Screening, Payroll, Applicant Tracking..., College Recruiting, Workforce Planning, Performance Management, PeopleSoft, Temporary Placement, Talent Management, Organizational..., Deferred Compensation, Employee Engagement, EEO, HR Policies, Customer Service, Policy, Technical Recruiting, Leave of Absence, Taleo, Coaching, FLSA, COBRA, Executive Search, Temporary Staffing, Staffing Services, Strategy, OFCCP
Education
Chapman University 2001 — 2003
Master's degree, Human Resources Management, 3.76
University of Phoenix-Southern California Campus 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.92
Antelope Valley College 1992 — 1995
Associate of Science (A.S.), Business Administration and Management, General, 4.0
Univision Radio / Albuquerque, NM July 2007 - Present
Univision Radio / Albuquerque, NM April 2011 - January 2014
Univision Radio / Albuquerque, NM July 2007 - March 2011
Total Merchant Services May 2007 - June 2007
Action Coach (formerly 'Action International') January 2007 - March 2007
Global Recruiters Of Albuquerque May 2006 - December 2006
Adecco Staffing 2005 - 2006
Citadel Broadcasting 2003 - 2005
Skills
Advertising, Broadcast, Event Management, Marketing, Marketing Strategy, Radio, Selling, Leadership, Social Networking, Copywriting, Advertising Sales, Management, Sales, Social Media Marketing, Recruiting, Public Relations, Graphic Design, Online Advertising, Event Planning, Integrated Marketing, Online Marketing, Cold Calling, Strategic Planning, Digital Media, New Business Development, Contract Negotiation, Radio Advertising, Email Marketing, Marketing Communications, Public Speaking, Video Production, Digital Marketing, B2B, Social Media, Media Buying, Business Development, Television, Fundraising, Customer Service, Media Relations, Promotions, Account Management, Radio Broadcasting, Radio Promotions, Facebook
Education
Pima Community College 1980 — 1983
Psychology
University of Arizona 1980 — 1983
Tucson High School
Total Merchant Services December 2005 - Present
Farm Bureau 2010 - 2015
Coca-Cola Bottling Co. Consolidated February 2001 - March 2004
Pennsylvania House Collector's Gallery February 1992 - December 2001
Skills
Merchant Services, Credit Card Transaction..., Electronic Payments, Compliance, New Business Development, Sales Management, Small Business, Customer Service, Consulting, Social Media, Social Networking, Microsoft Office, Microsoft Word, Merchandising, Trade Shows, Sales, Business Development, Training, Time Management, Credit, Relationship Management, Sales Process, B2B, Direct Sales, Marketing
Education
Forsyth Technical Community College 1990 — 1992
Business Administration and Management, General
Total Merchant Services July 2015 - Present
Total Merchant Services January 2013 - Present
Little Bear Online 2005 - Present
TDIC Inc. October 2004 - Present
Everlink August 2008 - January 2013
Conquest Financial Services June 2007 - August 2008
Elavon, Inc. (formerly INKAS) December 2004 - June 2008
Vector Networks Europe September 2000 - October 2004
Vector Networks Europe May 2002 - September 2004
Vector Networks Europe September 2000 - May 2002
Skills
IT Management, Business Coaching, Payment Systems, New Business Development, Payment Card Processing, Sales Management, Credit Cards, Business Strategy, Electronic Payments, Payments, Account Management, Start-ups, Strategic Planning, Business Development, Banking, Leadership, Training, CRM, E-commerce, Business Analysis, Strategy, Strategic Partnerships, Security, Analysis, Debit Cards, Management Consulting, Risk Management, Networking, Vendor Management, Direct Sales, Acquiring, Merchant Services, Management, Mobile Payments, Executive Management, Product Management, Sales, Business Process, Selling, Entrepreneurship, Cards, Relationship Management, Contract Negotiation, Business Planning, Team Building, Transaction Processing, PCI DSS, Payment Gateways, E-payments
Education
Concordia University 1997 — 1999
B Comp Sci, Military Information Systems Technology
John Molson School of Business 1999 — 2001
Post Graduate Certificate, Business Administration
ITIL Institute 2010 — 2011
ITIL 3.0, Process Engineering
Microsoft Professional Training 1997 — 1999
MCSE, Software
BHS 1989 — 1994
High School Diploma, Teaching English or French as a Second or Foreign Language
John Molson School of Business
Total Merchant Services 2011 - Present
Escondido Education Foundation 2014 - Present
Southwestern Community College District August 2013 - Present
DMZ Inc. October 2013 - Present
Foto Booth Images January 2012 - Present
Escondido Chamber of Commerce 2014 - 2015
Escondido Chamber of Commerce 2014 - 2015
Weddings At California January 2008 - June 2014
DMZ Visual February 2011 - January 2014
Grins 2 Go Photography May 2008 - April 2012
Skills
Social Marketing, SEO, Email Marketing, Bilingual-Spanish, Marketing, Sales, Training & Development, E-business, Commercial photography, Wedding Photography, Portrait photography, Salesforce.com, Mac OS X, PC, Facebook, YouTube, Portrait Photography, Commercial Photography, Customer Service, Photography, Online Marketing, Social Media, OS X, Weddings, Business Development, Employee Training, Event Photography, Advertising, Parties, Creative Direction, Social Networking, Trade Shows, Event Management, Marketing Communications, Photoshop, Small Business, Website Development, Management, Photos, Image Manipulation, Google Analytics, Portraits, Entertainment, Web Marketing, Art, Market Research, Strategy, Fundraising, Social Media Marketing, Brand Development
Education
Full Sail University 2013 — 2015
Master's Degree, Internet Marketing, A
University of Phoenix 2008 — 2011
Bachelors of Science, eBusiness
San Diego State University-California State University 1988 — 1992
Marketing and Mexican-American Studies
San Diego Mesa College
Associates Degree, Business
Southwestern Community College District
Photography
Southwestern Community College District
ThingWorx, a PTC Business August 2013 - Present
Dimitrova Designs January 2009 - Present
Total Merchant Services August 2011 - May 2013
AMG Marketing March 2013 - April 2013
OpenDesks LLC November 2010 - May 2011
VML May 2010 - August 2010
FlatWorld Interactives November 2009 - February 2010
Period3Designs August 2009 - February 2010
The University of the Arts December 2008 - December 2009
FlatWorld Interactives January 2009 - May 2009
Skills
User Experience Design, User Interface Design, Web Development, Wire Framing, Drupal, User Experience, Multimedia, Project Management, Web Design, Problem Solving, Process Improvement, Web Analytics, Video Production, Wireframes, SEO, Graphic Design, WordPress, Adobe Creative Suite, User Interface, Interaction Design, Information Architecture, Information Design, Motion Graphics, Flash, Front-end, Mobile Devices, User-centered Design, HTML 5, CMS, XHTML, HTML5
Education
University of The Arts 2007 — 2011
Bachelors, Multimedia
The High School of Fine Arts Tsanko Lavrenov 2003 — 2007
Proffesional Diploma, Printmaking
Total Merchant Services November 2011 - May 2013
Skills
Microsoft Office, Sales, Marketing, Financial Analysis, Financial Services, Marketing Strategy, Public Relations
Education
Saint Bonaventure University 1983 — 1987
Saint Bonaventure University 1983 — 1987
BA
Total Merchant Services July 2014 - Present
Total Merchant Services April 2013 - Present
Fry's Electronics October 2009 - April 2013
Burlington Coat Factory 2006 - 2007
Skills
Inventory Management, Loss Prevention, Retail Management, Customer Service, Retail, Word, Merchandising, Telephone Skills, Receiving, Microsoft Word, Customer Satisfaction, Advertising, Sales
Education
Los Angeles City College 2007 — 2009
Certificate, Technical Theatre
Total Merchant Services February 2006 - May 2013
National City Bank 1998 - 2006
Skills
Merchant Services, Payment Card Processing, Debit Cards, Credit Cards, Electronic Payments, Payments, Payment Systems, Customer Experience, E-payments, Payment Gateways, Fraud, ACH, Risk Management, Mobile Payments, Relationship Management, Financial Fraud and..., Risk Analysis, Confidentiality, Kaizen Initiatives, Compliance, Accountancy, Team Leadership, Program Development, Lean/Six Sigma, Program Management, Critical Thinking, Employee Training, MS Office, Falcon, LexisNexis, Loss Prevention, Interpersonal Skills, Financial Data..., Organizational Loss..., QuickBase, Customer Service &..., Leadership, Banking, Analysis, Gift Cards, Payment Services, PCI DSS, Payment Industry, Accounting, Microsoft Office, Social Skills
Education
Kalamazoo Valley Community College
Coursework in General Studies
Portage Northern High School
Diploma
Total Imagination Events & Lifestyle Management Events ManagerCuvee VenturesApril 2014 - June 2014
Sysco Foods November 2013 - March 2014
Sysco January 2008 - November 2013
Total Merchant Services 2004 - 2008
Total Merchant Services 2004 - 2008
Total Merchant Services 2004 - 2007
Skills
Food, Event Management, Marketing, Food & Beverage, Restaurants, Market Planning, Food Service, Marketing Strategy, Food Industry, Catering, Culinary Skills, Restaurant Management, Wine, Sales, Event Planning, Customer Service, Management, Trade Shows
Education
Embry-Riddle Aeronautical University
Kent State University
Pray-Fast-America LLC May 2015 - Present
FallenFromGrace.Org February 2013 - Present
Grace Theology Institute April 2012 - Present
Simple Church Ministries of Lancaster November 2009 - Present
Graphic-Tech Innovations April 2014 - May 2015
Payment Card Affiliates April 2010 - October 2012
Creative Business Transitions November 2011 - August 2012
Total Merchant Services October 2011 - June 2012
Compass Network August 2011 - June 2012
DirectBuy of Lancaster April 2011 - May 2012
Skills
B2B, E-commerce, New Business Development, Consultative Selling, Fund Raising, Sales Team Recruitment, Merchant Services, Sales Management, Credit Card Processing, Team Building, Credit Cards, Team Leadership, Customer Relations, Coaching, Customer Service, Mentoring, Cold Calling, Call Center, Lead Generation, Payment Solutions, Payments, POS, Electronic Payments, Public Relations, Debit Cards, Vendor Relations, Fundraising, Social Media Marketing, Marketing, Social Networking, Management, Direct Sales, Selling, Advertising, Marketing Strategy, Business Development, Leadership, Online Marketing, Leadership Development, Training, Entrepreneurship, Networking, Nonprofits, Customer Acquisition, Email Marketing, Strategic Partnerships, Customer Retention, Executive Management, Start-ups, Online Advertising
Education
Almeda University 2003 — 2006
Master of Theology (M.Th), Christian Counseling
National Christian Counselors Association 1988 — 1990
Graduate, Clinical Pastoral Counseling/Patient Counseling
Alpha Bible College 1986 — 1989
Diplomate, Theology/Theological Studies
College of the Desert 1986 — 1988
Undergraduate, Accounting and Business/Management
San Diego Bible College & Seminary 1984 — 1987
Undergraduate Studies, Theology/Theological Studies
Total Merchant Services February 2013 - Present
Outlook Amusements October 2008 - January 2013
MySpace June 2007 - September 2008
Spot Runner, Inc 2006 - 2007
Symcon Global Technologies October 2005 - October 2006
Everest Comp Inc. April 2005 - October 2005
HCL Perot systems 2000 - 2004
Skills
Agile Methodologies, WCF, ASP.NET MVC, C# 4.0, TFS, OAuth, ADFS 2.0, iBatis, Entity Framework, WIF, ASP.NET, C#, Microsoft SQL Server, Database Design, T-SQL, Scalability, JavaScript, SOA, Continuous Integration, Web Services, XSLT, SDLC, Cloud Computing, jQuery, E-commerce, ASP, Design Patterns, Agile Project Management, AJAX, .NET, SOAP, Visual Basic, Software Design, VB.NET, LINQ, MVC, JSON, Windows Azure, Visual Studio, REST, Web Applications, XML, Unit Testing, Programming, Requirements Analysis, Scrum, OOP, Silverlight, Testing, SharePoint
Education
Karnatak University 1993 — 1997
Bachelor of Engineering (B.E.), Mechanical Engineering
TSYS Merchant Solutions January 2013 - Present
Total Merchant Services November 2009 - November 2012
Total Merchant Services November 2007 - November 2009
Total Merchant Services August 2006 - November 2007
Total Merchant Services January 2006 - August 2006
Total Merchant Services January 2004 - January 2006
Kripalu Center Gift Shop January 2000 - January 2003
Skills
Strategic Leadership, Leadership Development, Product Management, Product Launch, EMV, NFC, Strategic Partnerships, User Experience, Customer Experience, Merchant Services, Mobile Payments, Relationship Management, Leadership, Management, Strategy, Payments, Gift Cards, Credit Cards, Payment Card Processing, Debit Cards, New Business Development, Electronic Payments, Payment Services, Business Development, B2B, Strategic Planning, E-payments, Payment Systems, E-commerce, Sales, Financial Services, Direct Sales, Executive Management
Education
BMGI
Lean Six Sigma Green Belt
University of Colorado Boulder - Leeds School of Business 1996 — 2000
Bachelor of Science, Finance
Roaring Fork Leadership - Class of 2012
St. Anne's-Belfield
University of Colorado
Bachelor of Science, Business Administration; Finance
Stirling Management September 2014 - Present
Total Merchant Services August 2003 - May 2013
Self - Employed August 2000 - August 2003
Skills
Payment Card Processing, Merchant Services, Electronic Payments, Credit Cards, Payments
Education
The University of Georgia 1981 — 1985
BA, Economics
CCBizPro May 2014 - Present
Harbor Touch March 2014 - Present
Total Merchant Services January 2014 - Present
North American Bancard August 2013 - Present
Soaring Eagle Ministry June 2011 - Present
Soaring Eagle Ministries January 2010 - December 2011
AT&T UVERSE January 2009 - January 2010
Skills
Event Management, Process Scheduler, Entertainment, Acting, Theatre, Budgets, Stage, Comedy, Microsoft Office, Television, Film, Voice Over, Marketing, Marketing Strategy, Retail, Small Business, Merchant Services, Credit Cards, Payment Card Processing, Sales, POS, Customer Service, Loyalty Programs, Social Networking, Mobile Payments, Strategic Partnerships, Cold Calling, Customer Retention, Payments, Social Media Marketing, Direct Sales, E-commerce, Executive Management, Direct Marketing, Call Centers, Public Speaking, Cards
Education
Arkansas State University 1994 — 1997
Bachelor of Science (BS), Psychology
Mississippi County Community College 1985 — 1987
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Proper Merchant Payments June 2012 - Present
International Bancard Corp January 2013 - July 2013
North American Bancard September 2009 - May 2012
Collegiate Entrepreneurs Organization January 2007 - September 2009
Total Merchant Services June 2007 - August 2007
Skills
Merchant Services, Credit Cards, Payment Card Processing, Payments, Sales, Credit, E-commerce, Debit Cards, POS, Electronic Payments, Relationship Management, Analysis, Analytics, Mobile Payments, Customer Retention, E-payments, Loyalty Programs, Executive Management, Sales Management
Education
Eastern Michigan University 2007 — 2009
Entrepreneurship
Total Merchant Services June 2013 - Present
Total Merchant Services 2013 - June 2013
PRIVATE NATIONAL MORTGAGE ACCEPTANCE COMPANY 2012 - January 2012
Harbor Freight Tools 2011 - 2012
Harbor Freight Tools 2010 - 2011
Intuit January 2006 - July 2010
Marine Corps 2002 - 2006
Skills
Penetration Testing, Process Engineering, Security, CISSP, Network Security, IT Strategy, Technical Leadership, Strategic Leadership, Strategic Planning, Organizational..., Enterprise Risk..., PCI Compliance, Team Leadership, Innovation Development, Collaborative..., Innovator, Payment Industry, Disaster Recovery, Integration, Vulnerability Assessment, Computer Security, Leadership, Management, Virtualization, Data Center, Information Security, PCI DSS, Vendor Management, Enterprise Software, Governance, Risk Management, IT Operations, Strategy, Infrastructure, IT Management, Security, Information Technology, Business Continuity, Information Security..., Enterprise Architecture, E-commerce, Cloud Computing, Vulnerability Management, IDS, Active Directory, Security Awareness, System Administration, IT Service Management, ISO 27001, Citrix
Education
University of Oxford 2012 — 2012
GLOBAL ENTERPRISE MANAGEMENT CERTIFICATE / STUDY ABROAD PROGRAM, GLOBAL ENTERPRISE MANAGEMENT
Pepperdine University, The George L. Graziadio School of Business and Management 2011 — 2012
MASTER OF BUSINESS ADMINISTRATION (MBA); MINOR IN LEADERSHIP AND MANAGING CHANGE, Earned a Minor in Leadership and Managing Change
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2011
Bachelor of Science in Management, Management, Cum Laude
Total Merchant Services April 2014 - Present
Palisades Investment Partners September 2006 - April 2014
Citigroup July 2005 - September 2005
Ameriprise June 2005 - August 2005
Skills
Equity Research, Financial Modeling, Equities, Valuation, Asset Management, Market Research, Financial Analysis, Microsoft Excel, Trading, Finance, Financial Statement..., Alternative Investments, Portfolio Management, Excel, Thomson One, Baseline, Market Analysis, Thompson One, Equity Valuation, Investment Management, Investment Advisory, Analysis, Research, Corporate FP&A, Department Budgeting, Budgeting & Forecasting
Education
University of California, Los Angeles
Bachelor of Arts, Political Science concentration in International Relations
Total Merchant Services June 2008 - May 2013
Aspen Club and Spa 2005 - 2008
Skills
Team Building, Leadership Development, Customer Service, Organizational..., Sales Management, Change Management, Training, Employee Training, Coaching, Employee Engagement, Event Planning, Fundraising, Talent Management, Process Improvement, Performance Management, Employee Relations, Leadership, Human Resources, Culture Change, Account Management, Public Speaking, Vendor Management, Team Leadership, Strategic Planning, Management, Marketing, Blended Learning, Staff Development
Education
University of Colorado at Colorado Springs 2002 — 2004
MA, Organizational Communications
Lake Forest College 1997 — 2001
Bachelor of Arts (BA), Communications and Political Science
Total Merchant Services September 2011 - Present
General Electric/Ikon Fiancial Services July 2005 - August 2007
Alliance Data Systems and General Electric October 1997 - April 2005
Education
Delaware State University 1987 — 1992
BA, Journalism
i6 technology August 2013 - Present
Total Merchant Services September 2012 - August 2013
Virtual Piggy February 2012 - October 2012
Guidance Solutions February 2008 - February 2012
Ebiz Developers Inc January 2005 - February 2008
Strix Systems 2002 - 2005
Frazee Paints 2001 - 2002
Progressive Concrete 2001 - 2002
Vertel 1998 - 2001
Vertel Corportation 1998 - 1999
Skills
Project Management, E-commerce, .NET, PHP, JavaScript, ASP.NET, C#, Business Intelligence, XML, Integration, Agile Methodologies, Leadership, Web Services, Web Development, ASP, SQL, CMS, Quality Assurance, Online Marketing, Online Advertising
Education
San Diego State University 1998 — 2002
B.A., Management, Computer Science
Signature Products Group May 2015 - Present
Backcountry.com February 2014 - April 2015
Backcountry.com May 2013 - January 2014
Total Merchant Services February 2011 - December 2013
Backcountry.com October 2011 - May 2013
Baseline Inc February 2009 - March 2010
BroadSign 2004 - 2008
Skills
Sales, Account Management, New Business Development, Sales Management, Marketing, B2B, Customer Service, Negotiation, Leadership, Project Management, Social Media Marketing, Strategic Planning, Process Improvement, Inventory Management, Management, Customer Experience, Microsoft Excel, Product Management, Advertising, Business Development, Business Planning, Business Strategy, Coaching, Customer Satisfaction, E-commerce, Email Marketing, Online Advertising, Operations Management, Product Development, Product Marketing, Retail, Start-ups, Team Building, Team Leadership, Training
Education
Boise State University
Business/Commerce, General
Total Merchant Services April 2015 - Present
Total Merchant Services March 2013 - April 2015
Silgan Containers November 2005 - March 2013
Skills
Process Improvement, Marketing, Analysis, Competitive Analysis, Market Research, Marketing Strategy, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Inventory Management, Project Management, Sales, Research, Account Management
Education
California State University-Northridge 2007 — 2009
Bachelor of Arts, Communication Studies
Lending Club August 2014 - Present
Electronic Transactions Association January 2014 - January 2015
Total Merchant Services December 2012 - July 2014
Fanminder (Sold to Total Merchant Services) September 2008 - December 2012
AccountNow November 2007 - September 2008
Digital Insight, an Intuit Company March 2006 - November 2007
Intuit August 2003 - March 2006
Intuit November 2000 - August 2003
LiveCapital January 2000 - November 2000
American Express Small Business Services January 1999 - January 2000
Skills
Mobile Marketing, Small Business, Local Advertising, Financial Software, Product Management, Online Marketing, Mobile, Entrepreneur, Direct Marketing, Email Marketing, Start-ups, Strategic Partnerships, Product Strategy, Customer Acquisition, New Business Development, Online Advertising, Mobile Devices, Strategic Planning, Business Strategy, Entrepreneurship, Team Building, SaaS, Marketing, Cross-functional Team..., Strategy, Social Media Marketing, Marketing Strategy, User Experience, Digital Marketing, Accounting Applications, E-commerce, Business Development, SEM, Leadership, Management, Product Development, SEO, Analytics, Social Media, Lead Generation, Sales Operations, Product Marketing, Sales, Multi-channel Marketing, Mergers & Acquisitions
Education
New York University - Leonard N. Stern School of Business 1995 — 1998
M.B.A., Information Technology, Marketing
University at Albany, SUNY 1985 — 1989
B.S., Business Administration, Marketing
AAA June 2014 - Present
Total Merchant Services March 2013 - Present
Firestone January 2013 - Present
Hertz June 2012 - February 2013
Davis Family September 2010 - July 2012
Creative Learning Academy November 2006 - November 2007
Nordstrom June 2005 - December 2005
Target August 2004 - June 2005
Skills
Customer Service, Business Development, Telephone Skills, Teaching Adults, Early Childhood..., Experience Working with..., Communication, Product Marketing, Marketing Communications, Customer Engagement, Typography, Sports Marketing, Sports Media, Sports Communication, Athlete Representation, Sports Entertainment, Broadcast Television, Fashion Buying, Retail Marketing, Retail Sales, Cashiering, Taking Orders, Cash-handling, Phone Lines, Multi Tasking, Work in A Fast Paced..., Thrive in A Fast-paced..., Car Rental
Education
California State University-Northridge 2009 — 2011
Bachelor of Arts (B.A.), Communication, General
Los Angeles Pierce College
AA, Social; Behavioral Science
Transactis June 2013 - Present
Total Merchant Services August 2011 - May 2013
Aspen Skiing Company July 2005 - August 2011
R2BHP (Region 2 Behavioral Health Providers) - Santa Fe 2001 - July 2005
Skills
Project Management, Process Improvement, Microsoft SQL Server, Product Management, XML, Customer Service, Business Analysis, Risk Management, C#, JavaScript, Call Center, Strategic Planning, System Administration, Data Analysis, Requirements Analysis, SDLC, Visio, Business Intelligence, Agile Methodologies
Education
The University of New Mexico - Robert O. Anderson School of Management 1999 — 2002
BBA (Bachelor of Business Administration), MIS (Management Information Systems)
New Mexico State University-Alamogordo 1997 — 1999
Associate, Arts and Science
Self March 2015 - Present
Meritus Payment Solutions May 2013 - March 2015
Total Merchant Services October 2011 - May 2013
Frontline Processing 2004 - 2011
Dominos Pizza 2001 - 2003
RAM Computer Service 1999 - 2001
Skills
Risk Management, Credit Cards, Merchant Services, Fraud, Payment Card Processing, Payments, Electronic Payments, Debit Cards, E-payments, Training, Payment Gateways, Credit, Financial Risk, Banking, Cards, Analysis, Risk Assessment, Payment Systems, Customer Service, Strategy, Mobile Payments, ACH, Risk Monitoring, Leadership Skills, Troubleshooting, Fraud Investigations, Interpersonal Skills, Data Analysis, Regulatory Compliance, PCI Data Security..., Collaborative Teamwork, Preventative Strategy, Contract Enforcement, Negotiation Skills, Loss Mitigation, Payment Application..., Underwriting Parameters, Training & Development, Workflow Management, Lean Six Sigma, Change Management, MS Office, CompTIA A+, Quickbase, Goldmine, Fraud Detection, AML, CRM, Leadership, Negotiation
Education
Montana State University-Bozeman 1989 — 1998
BA, History
Avondale Dodge March 2010 - Present
ACN January 2010 - Present
Total Merchant Services May 2009 - Present
avondale chrysler jeep November 2006 - May 2009
avondale chrysler 2007 - 2009
bertera chrysler jeep February 2002 - November 2006
Education
construction
Construction technical high school
constuction
Electrical technical school
electrician
LaGrange County REMC December 2013 - Present
LaGrange County REMC October 2013 - December 2013
Total Merchant Services August 2008 - October 2013
Total Merchant Services June 2007 - July 2008
Skills
Financial Analysis, Highly detail oriented, Project Management, Sales Commissions, Business Analytics, Superior Work Ethic, Merchant Services, Payment Services, Payment Card Processing, Customer Experience, Electronic Payments, Debit Cards, Gift Cards, Leadership, Payments, Risk Management, Payment Gateways, E-payments, Credit Cards, ACH, Cards, Acquiring, Mobile Payments, Relationship Management, Credit Card Transaction..., Credit, Financial Services, Payment Industry, Fraud, Customer Service, Management
Education
Bluffton University 2003 — 2007
Bachelor's degree, Accounting and Business/Management
Total Merchant Services January 2015 - Present
Resource Employment Solutions 2014 - 2014
West Hills Hospital and Medical Center 2011 - 2013
Skills
Customer Service, Customer Retention, Recruiting, Technical Support, Medical Terminology, Medical Records, Credit Card Transaction..., Credit Card Terminals, Cashiering, Food Processing, Food Manufacturing, Cemeteries, Billing Process, Payment Card Processing, Payment Gateways, Electronic Payments, Mobile Payments, Payment Cards, Payment Systems, Payroll Processing, GMP, HIPAA
Education
UEI College 2007 — 2008
Massage Therapy/Therapeutic Massage
TriSource Solutions LLC December 2014 - Present
TouchSuite May 2013 - December 2014
Total Merchant Services May 2010 - April 2013
Alliance Data January 2007 - February 2010
Coldwell Banker West Shell – Real Estate January 2006 - January 2009
GE Capital April 2003 - January 2006
IT Factory December 2001 - February 2002
Skills
Computer Proficiency, Public Speaking, Real Estate Transactions, Reading, Reasoning Skills, Research, Analysis, Call Centers, Customer Service, Data Analysis, Financial Risk, Fraud, Fraud Detection, Management, Negotiation, Sales, Security, Training, E-payments, Payment Card Processing, Credit Cards, Electronic Payments, Debit Cards, Merchant Services, Payments
Education
University of Phoenix 2009 — 2010
Bachelor of Science, Criminal Justice, Organizational Administration
Hondros College 2006 — 2006
University of Cincinnati-Clermont College 1998 — 2000
Associate's Degree in Business, Computer and Information Sciences and Support Services
A-Merchant Broker September 2014 - Present
Petroleum Card Services January 2014 - Present
Central Payment November 2013 - Present
Electronic Merchant Systems 2011 - Present
Total Merchant Services 2008 - Present
National Merchants Association October 2014 - Present
WEDGE MERCHANT SERVICES,LLC February 2007 - October 2014
Harbortouch 2011 - January 2014
US Merchant Services 2002 - 2007
Moneytree 1999 - 2005
Skills
Strategic Planning, Investments, Small Business, Billing, Account Management, Strategic Partnerships, Negotiation, New Business Development, Leadership, Merchant Services, Credit Cards, Mobile Payments, Payment Card Processing, Electronic Payments, E-commerce, Relationship Management, Debit Cards, Direct Sales, Banking, B2B, POS, E-payments, Lead Generation, Risk Management, Cold Calling, Sales Management, Payment Systems, Executive Management, Salesforce.com, ACH, Financial Services, Acquiring, Cards, Strategy, Financial Analysis, Payments, Payment Gateways, Customer Service, Credit, Sales Process, Marketing, Management, Sales, Business Development, Team Building, Customer Retention, Start-ups, Marketing Strategy, Gift Cards, CRM
Education
Cypress College 1997 — 1999
Accounting, Finance and Financial Management Services
Silver Valley High 1992 — 1996
Basic Education, Basic Skills and Developmental/Remedial Education
HARBORTOUCH April 2015 - Present
North American Bancard January 2012 - Present
Total Merchant Services December 2011 - Present
SELF EMPLOYEED January 1975 - May 2010
Skills
Sales, Management, Strategic Planning, Entrepreneurship, New Business Development, Business Strategy, Start-ups, Negotiation, Marketing, Small Business, Financial Analysis, Retail, Franchising, Restaurants, Food, Leases
Education
TIDEWATER COMMUNITY COLLAGE
Studies, Business Management
Old Dominion University 1975 — 1976
Business Management
FIRST COLONIAL HIGH SCHOOL
Total Merchant Services November 2012 - Present
HR MAN POWER GROUP November 2010 - September 2012
Kirby October 2009 - January 2010
Vector July 2009 - October 2009
Skills
Customer Service, Credit Cards, Sales, Persistence, Strategic Planning, Leadership, Learning Quickly, Determination, Loyal, Employee Loyalty, Payment Card Processing, User Friendly, Direct Sales, Merchant Services, Payments, ACH, Electronic Payments, Electronic Payment..., Debit Cards, Payment Gateways, Mobile Payments, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Employee Training, Credit, Outlook, Customer Satisfaction, Team Leadership, Call Centers, Basic HTML, CSS, 3D Studio Max, Maya, Photoshop, Adobe Design Programs
Education
The Art Institute of Pittsburgh-Online Division 2011 — 2016
Bachelor of Science (BS), Game Art & Design, GPA 3.5
Washoe High School 2010 — 2010
High School, None, B
Total Merchant Services January 2013 - Present
Total Merchant Services December 2007 - December 2012
Frank X. Taverna Real Estate May 2004 - August 2011
Matcom August 2001 - April 2004
ITS Corporation June 1999 - August 2001
United States Air Force June 1993 - May 1999
Education
United States Air Force
Communications Computer Systems Operations, Information Technology
Defense Language Institute
Arabic, Linguistics
Self-Employed July 2015 - Present
Universal Life Church January 2005 - Present
Western General Insurance Services April 2015 - July 2015
Total Merchant Services November 2014 - January 2015
Copier Headquarters, Inc November 2013 - November 2013
Safeguard Properties October 2012 - February 2013
Bn June 2010 - September 2012
Hearing Aid Specialists September 2008 - November 2008
Forest Lawn Memorial Parks and Mortuaries August 1995 - March 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, AS400 system, CFSC, Risk Management, Customer Service, Accounts Receivable, Social Media, Team Building, Strategic Planning, Sales Management, Outlook, PowerPoint, Sales, Data Entry, Training, Access, Leadership, Insurance, Telephone Skills, Management
Education
Pierce College 2003 — 2004
Communications
Los Angeles City College 2001 — 2002
PACE program
Watterson College 1989 — 1990
Paralegal, Paralegal
Accurate Noel Services January 2015 - Present
Home Defense Law Group June 2013 - August 2014
Kaufman, Englett and Lynd 2012 - 2013
Dial America Marketing 2012 - 2013
Total Merchant Services 2011 - 2013
Orlando Business Center 2005 - 2008
Supra Medical Supplies 2003 - 2005
Skills
Time Management, Real Estate, Problem Solving, Data Entry, Loss Mitigation, Loan Modifications, Negotiation, Customer Satisfaction, Financial Analysis, Customer Experience, Project Management, Administrative..., Invoicing, Document Review, Community Outreach, Business Development, Business Strategy, Strategic Planning, Cold Calling, Wordperfect, Customer Retention, Mortgage Lending, Office Management, Interviews, Social Networking, Bankruptcy, Teamwork, Coaching, Telemarketing, Inventory Management, Account Management, Employee Training, Lead Generation, Contract Negotiation, Selling, Inside Sales, Sales Process, Forecasting, Legal Compliance, Spanish, Critical Thinking, Legal Assistance, Title Insurance, Telephone Skills, Loan Servicing, Customer Service, Customer Insight, Customer Support, Financial Reporting, Management
Education
Florida Metropolitan University
Film & Video, Television Production
La Salle
Total Merchant Services August 2015 - Present
Intuit February 2014 - June 2014
Intuit September 2010 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Russian, Armenian, Access, Call Centers, Customer Experience, HTML, Leadership, Management, Process Improvement, SaaS, Vendor Management
Education
LAVC/Pierce/CSUN 2013 — 2017
Working on BA, Arts, graphic design, animation
Glendale Community College 2006 — 2010
AA Degree, Business Administration and Management, General
Total Merchant Services June 2013 - Present
Skills
Sales, Microsoft Excel, Teamwork, PowerPoint, Microsoft Office, Finance, Customer Service, Social Networking, Event Planning, Microsoft Word, Facebook, Advertising, Social Media, Marketing Strategy, Strategic Financial..., Event Management, Licensed Life & Health..., CSM
Education
University of California, Irvine 2009 — 2013
Bachelor’s Degree, Business Economics
University of California, Irvine 2009 — 2013
Bachelor’s Degree, International/Global Studies
Pivotal Payments August 2012 - Present
Total Merchant Services January 2013 - January 2015
GUESS?, Inc. January 2011 - January 2013
Hudson City Savings Bank 2011 - 2013
Education
Bergen Community College 2010 — 2012
Associate's degree, Marketing
Signature Card Services July 2015 - Present
BR Merchant Services January 2015 - July 2015
Total Merchant Services August 2012 - September 2014
Intuit Payment Solutions March 2011 - June 2011
Intuit Payment Solutions November 2006 - March 2011
Innovative Merchant Solutions, an Intuit Co. August 2006 - November 2006
Skills
Troubleshooting, Process Improvement, E-commerce, Technical Support, Call Center, Call Centers, Merchant Services, Operating Systems, Payments, Credit Cards, Payment Systems, Mobile Payments, Leadership, Strategy, Customer Service
Education
Pierce College 2001 — 2003
Computer Science
Antelope Valley College
Computer Networking Core Certificate (Computer Science)
Total Merchant Services 2014 - 2015
Skills
Customer Service, Sales, Call Centers, Customer Retention, Microsoft Office, Microsoft Word, Time Management, Leadership, PowerPoint, Insurance
Education
Antelope Valley College 2013 — 2018
Business Administration and Management, General
Pivotal Payments December 2014 - Present
Total Merchant Services May 2014 - Present
AST Fund Solutions 2012 - 2013
The Walt Disney Company 2011 - 2012
Skills
Sales Management, Sales Operations, Direct Marketing, Employee Training, Interviewing Skills, Computer Proficiency, Customer Service, Customer Satisfaction, Management, Leadership, Management Consulting, Marketing, B2B, Banking, PowerPoint, Credit Cards, Sales, Business Development, Marketing Strategy, Microsoft Office, Strategic Partnerships, Strategic Planning, Direct Sales, Social Networking, Social Media Marketing
Education
Bergen Community College 2010 — 2012
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Miami Dade College 2009 — 2009
Associate of Arts (A.A.)
Disney ABC Television Group August 2015 - Present
The Myerson Agency, Inc. December 2014 - Present
Total Merchant Services April 2014 - October 2014
Total Merchant Services October 2013 - February 2014
Abercrombie & Fitch August 2012 - October 2013
Skills
Social Networking, Marketing, Customer Service, PowerPoint, Microsoft Excel, Microsoft Office, Public Speaking, Program Management, Spanish, Social Media, Writing, Microsoft Word, Customer Satisfaction, Social Skills, Facebook, Content Marketing, Accounting, Cpr Certified, First Aid, Advertising, Photoshop, InDesign, Corporate Events, Hiring Practices
Education
California Lutheran University 2013 — 2015
Bachelor’s Degree, Business Administration and Management
Moorpark College 2011 — 2013
Associate’s Degree, Social and Behavioral Sciences
Total Merchant Services August 2013 - Present
Amgen February 2012 - August 2013
St. Jude Medical August 2008 - February 2012
Warner Bros. Entertainment Group of Companies June 2008 - August 2008
Fox Entertainment Group February 2008 - June 2008
CompuCredit June 2006 - January 2008
Cox Enterprises November 2001 - June 2006
Coral Shores High School 1990 - 1994
Skills
Active Directory, VMware, Microsoft Exchange, Windows Server, Disaster Recovery, TCP/IP, VMware ESX, Troubleshooting, Servers, Citrix, Virtualization, System Administration, DNS, Vendor Management, Software Documentation, Data Center, System Deployment, Amazon Web Services..., Amazon EC2, Amazon S3, Amazon EBS, Amazon RDS, Information Security, Amazon CloudFront, Amazon CloudFormation, JSON, Powershell, Windows Azure, Office 365, Cloud Computing, Cloud Storage, Red Hat Linux, Linux System..., Big Data, Infrastructure, Microsoft SQL Server, Netbackup
Education
Florida State University 1994 — 1995
N/A, Computer Science
Total Merchant Services February 2012 - December 2014
Card Payment Solutions June 2011 - April 2012
Mosaic Sales Solutions July 2005 - March 2011
Hasbro October 2006 - March 2008
Acosta Sales & Marketing February 1999 - October 2006
IMR 1993 - 1994
Skills
Product Marketing, Visual Merchandising, Direct Sales, Promoting, B2B Marketing, B2B services, B2B, Marketing Strategy, Account Management, New Business Development, Online Marketing, Cold Calling, Business Planning, Marketing Communications, Team Building, Advertising, Problem Solving, Budgeting, Lead Generation, Social Media, Social Media Marketing, Direct Marketing, Budgets, Customer Service, Management, Retail, Sales Management, Marketing, Sales Process, Gift Cards, Merchandising, Sales, Credit Cards, Merchant Services, Sales Operations, Negotiation, Market Research, Strategic Planning, Team Leadership, Business Strategy, Small Business, Business Development, Online Advertising, Product Development, Strategic Partnerships, Selling, Marketing Management, Customer Retention, Email Marketing, Salesforce.com
Education
Ashford University 2010 — 2011
BA, PR & Marketing
HACC, Central Pennsylvania's Community College 1988 — 1991
Associates, Marketing
Total Merchant Services 2014 - Present
Southeastrans, Inc. March 2013 - March 2015
Telus International September 2011 - January 2013
DeKalb County Tax Commissioner September 2008 - July 2011
Skills
Customer Service, Microsoft Office, Public Relations, Fundraising, Process Improvement, Event Planning, Public Speaking, PowerPoint, Social Media, Leadership, Training, Team Building, Budgets, Strategic Planning, Management
Education
Kaplan University 2015 — 2016
Master of Science (MS), Criminal Justice and Corrections
Kaplan University Online 2009 — 2014
BS, Legal Studies
Casey Family Programs August 2012 - November 2012
SYKES ENTERPRISES February 2011 - May 2012
Aflac March 2010 - May 2011
Total Merchant Services August 2007 - March 2010
Bank of America August 2005 - July 2007
Skills
Office Management, Marketing, Account Management, Employee Training, Customer Service, Training, Leadership Development, Call Centers, Leadership, Policy, B2B, Small Business, Sales, Banking, Payroll, Public Speaking, Budgets, Outlook, Team Building
Education
Edmonds Community College 2013 — 2015
Associate's Degree, Business Administration and Management, General
Spokane Community College
Cokey Powell, PhD October 2014 - Present
Kaplan College 2014 - Present
New Alternatives, Inc January 2010 - June 2014
Kaplan College 2014 - 2014
Total Merchant Services 2014 - 2014
Total Merchant Services 2014 - 2014
Skills
Clinical Supervision, CBT, Mental Health, Family Therapy, Psychotherapy, Group Therapy, Adolescents, Treatment, Mental Health Counseling, Behavioral Health, Psychology, Crisis Intervention, Dual Diagnosis, DBT, Anger Management, Life Transitions, Play Therapy, Post Traumatic Stress, Program Management, Program Development, Psychological Assessment, Psychological Testing, Clinical Psychology
Education
Union Institute & University 1998 — 2001
Doctor of Philosophy (PhD), Clinical Psychology
University of Detroit Mercy 1994 — 1996
Master of Arts (M.A.), Clinical Psychology
Davenport University 1982 — 1986
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Total Merchant Services June 2013 - Present
Eastman Kodak March 2011 - December 2012
Eastman Kodak January 2009 - March 2011
Eastman Kodak April 2001 - December 2008
Move, Inc. 1999 - 2001
Disney Consumer Products 1997 - 1999
The Walt Disney Company 1995 - 1995
Dr Pepper Snapple Group 1992 - 1995
Skills
Marketing Strategy, Online Advertising, Digital Marketing, Marketing Communications, Social Media Marketing, Email Marketing, Social Media, Integrated Marketing, Product Marketing, Advertising, Marketing, Product Management, New Business Development, Digital Strategy, Marketing Management, Sales, Strategic Partnerships, Public Relations, Strategic Planning, Lead Generation, New Media, Film Production, Leadership, Cross-functional Team..., SaaS, Independent Film, Human Capital, Project Management, CRM, B2B, Direct Marketing, Entrepreneurship, SEO, Business Development, Market Planning, Strategy
Education
Rutgers Graduate School of Management 1990 — 1992
MBA, Marketing and International Business
Cornell University
B.S., Business
Los Angeles Unified School District November 2014 - Present
Vasserman & Associates LLP. October 2013 - Present
City of Los Angeles June 1999 - Present
Total Merchant Services February 2013 - November 2013
BWPRS Inc. March 2011 - February 2013
Black Market Activities September 2007 - December 2008
Metal Blade Records March 2007 - September 2007
Skills
Customer Service, Data Entry, Filing, Office Management, Event Planning, Organizational..., Microsoft Office, Music Industry, Film Production, Team Organisation, Research, Sales, Communications, Able To Multi-task, Writing, Able To Work Under..., Hard Worker, Attention To Detail, Surveys, Creative Writing, Microsoft Word, Microsoft Excel, Microsoft Outlook, Credit Card Transaction..., Film, Working With Children, Social Media, Social Skills, Communication
Education
University of California, San Diego 2007 — 2009
Bachelor of Arts, Communication
Los Angeles Valley College 2003 — 2007
Transfer
Ulysses S. Grant High School 1999 — 2003
Graduated with Honors, Communications/Technology Magnet; 2003
Total Merchant Services March 2013 - May 2014
Emmis Communications October 2011 - March 2013
Universal Alloy Corporation November 2005 - September 2011
Skills
Radio Promotions, Radio, Radio Advertising, Radio Broadcasting, Broadcast, Adobe Audition, Social Media Marketing, Radio Producing, Advertising, Facebook, Sponsorship, New Media, Digital Marketing, Publicity, Social Networking, Live Events, Brand Awareness, Coordinating Events, Concerts, Integrated Marketing, Event Planning, Event Management, Interactive Marketing, Music, Marketing, Event Producing
Education
California State University-San Bernardino 2006 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Valley View Hospital July 2014 - Present
Valley View Hospital April 2013 - June 2014
Total Merchant Services February 2012 - April 2013
PwC September 2009 - December 2010
Skills
Financial Analysis, Accounts Payable, Credit Cards, Microsoft Excel, Process Improvement, Payment Card Processing, Budgets
Education
Michigan State University 2008 — 2009
Master of Science (MS), Accounting
Michigan State University 2004 — 2008
Bachelor of Science (BS), Accounting
Total Merchant Services August 2009 - Present
Self-employed 1998 - Present
Ameribanc National June 2007 - March 2009
Integrity Payment Systems July 2004 - June 2007
Skills
Sales, Customer Service, Sales Management, Payment Card Processing, Merchant Services, Strategic Partnerships, Business Development, Direct Sales, Credit, Banking, Credit Cards, Debit Cards, Relationship Management, Payment Systems, Risk Management, Payments, Financial Risk, Electronic Payments, B2B, Mortgage Lending, Marketing
Education
Moraine Valley Community College 1986 — 1987
Argo High School 1982 — 1986
TIBBY TALES, The Odd Thing About Rabbits April 2014 - Present
Crash to Smash Development 2000 - Present
Kenny Kent Toyota Lexus Scion April 2013 - April 2014
Total Merchant Services January 2012 - June 2013
Summit Real Estate Services May 2010 - October 2012
Fifth Third Bank 2010 - 2011
Evansville Civic Theatre July 2000 - February 2005
Evansville Living Magazine July 1999 - July 2000
KLOS Radio 1988 - 1990
Skills
Marketing, Logo Design, Publicity, Public Relations, Press Releases, Social Media, Advertising, Fundraising, Non-profits, Web Design, Publishing, Public Speaking, Books, Customer Service, Real Estate, Nonprofits, Corporate Communications, Editing, Marketing Strategy, Small Business, Newsletters, Social Networking, Facebook, Social Media Marketing, Blogging, Sales
Education
University of California, Los Angeles 1983 — 1985
Contract Law, Record Production, Public Relations, Entertainment Management, Marketing
Venice High School 1980 — 1982
Proxy Mosaic LLC August 2014 - Present
Fuse Media January 2011 - January 2012
Total Merchant Services January 2009 - January 2011
Stay Aspen Snowmass January 2006 - January 2009
Community Banks of Colorado, a Division of NBH Bank, N.A. January 2005 - January 2006
Skills
Product Marketing, Sales Management, Python, MongoDB, HTML, Health and Fitness..., SQL, JavaScript, CSS, Programming, MySQL, Ruby on Rails, Ruby, Customer Support, Commercial Pilot
Education
General Assembly 2014 — 2014
Web Development Immersive, Full Stack Web Development
University of Colorado Boulder 1999 — 2003
Bachelor of Arts (B.A.), International Affairs with a French Emphasis
Resource Financial Planning February 2014 - Present
Total Merchant Services August 2006 - May 2013
C & F Food Store January 2004 - January 2005
Skills
Merchant Services, Credit Cards, Risk Management, Financial Risk, Payments, Relationship Management, Payment Card Processing, Loans, Banking, Electronic Payments, Payment Systems, ACH, Debit Cards, Credit, Gift Cards, Fraud, Financial Services, Credit Risk, Mobile Payments
Education
Colorado Mountain College 2006 — 2007
Accounting and basic classes.
Mesa State College 1991 — 1992
Criminal justice and basic classes.
TIAA-CREF November 2014 - Present
Western Union May 2013 - November 2014
Western Union October 2012 - April 2013
Total Merchant Services November 2008 - October 2012
Comerica Bank August 2005 - November 2008
Mervyn's November 2000 - May 2005
U.S. Air Force January 1996 - January 2000
Skills
Fraud, Banking, Risk Management, Credit Cards, Financial Risk, Payment Card Processing, Loss Prevention, Credit, Customer Experience, Underwriting, Retail, Customer Service, Operational Risk, Fraud Detection, AML, Bank Secrecy Act, Leadership, Surveillance, Analysis, Investigation, Internal Investigations, Auditing, Payments, Training, Call Center
Education
Madonna University 2001 — 2007
Bachelor of Science, Criminal Justice
Trenton High School
Child Care Resource Center April 2014 - December 2014
HCA Healthcare September 2013 - February 2014
DesignWorkshop February 2013 - May 2013
Total Merchant Services March 2011 - November 2012
Aspen Skiing Company March 2010 - March 2011
RVDdesign June 2004 - December 2009
Skills
Troubleshooting, Active Directory, Microsoft Exchange, Network Administration, Risk Management, Project Management, IP Telephony, CRM, ShoreTel, Windows 7 Migration, Disaster Recovery, Networking, Software Installation, Management, DNS, Technical Support, VPN, Information Technology, System Deployment, Telecommunications, Servers
Education
Northeastern State University 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Engineering Design
Total Merchant Services Senior Merchant Account ManagerTotal Merchant Services1996 - Present
Total Merchant Services 1996 - Present
Skills
POS, Cards, Payments, Credit Card Processing, Payment Systems, Payment Gateways, Payment Processing, Payment Solutions, Electronic Payments, Mobile Payments, Online Payments, Payment Services, Shopping Carts, B2B eCommerce, Small Business, Retail, Retail Industry, Retail Banking, Internet, Mobile Applications, Mobile Solutions, Mobile Software, Wireless Solutions
Education
State University of New York at New Paltz
Humanities Arts & Art Education
Total Merchant Services September 2014 - Present
Total Merchant Services May 2012 - September 2014
Intuit March 2008 - September 2011
Electronic Clearing House September 2001 - March 2008
Emerson Electric March 1982 - November 1999
Skills
Integration, Agile Methodologies, Strategic Planning, Management, Change Management, LTD, ERP, Program Management, Product Management, Mergers & Acquisitions, Process Improvement, Product Development, Mobile Payments, Risk Management, SaaS, Customer Service, E-commerce, Leadership, Cross-functional Team..., Payment Card Processing, SDLC, Payment Systems, Vendor Management, Mobile Devices, Security, POS, Strategy, Strategic Partnerships, Electronic Payments, Analytics, Payments, Account Management, Sales Management, Information Technology, Credit Cards, Sales, Project Management, Logistics, Cloud Computing
Education
Northern Kentucky University
Bachelor of Science, Business Admin
Bob's Discount Furniture June 2014 - Present
Bob's Discount Furniture May 2012 - May 2014
KFBPTA September 2006 - September 2012
Total Merchant Services March 2010 - April 2012
Governor David A. Paterson - Executive Chamber March 2009 - May 2009
High Voltage Entertainment April 2005 - May 2008
Skills
Management, Teamwork, Sales, Time Management, PowerPoint, Furniture, B2B, Social Media, Acting, Social Networking, Online Marketing, Event Planning, Editing, Baseball, Brewing, Microsoft Excel
Education
State University of New York at Stony Brook 2008 — 2009
Master of Arts, Public Policy
State University of New York at Stony Brook 2004 — 2008
Bachelor of Liberal Arts, History
Armchem International January 2014 - Present
Total Merchant Services 2011 - 2014
Heys USA October 2011 - November 2013
Applica Consumer Products July 1988 - February 2012
International Real Estate Consultants February 1984 - December 1986
Skills
Forecasting, Accounts Receivable, Pricing, Hyperion Enterprise, SAP, Retail, Strategic Planning, Budgets, Customer Service, Cash Management, Cash Flow, General Ledger, Account Reconciliation, Microsoft Excel, Negotiation, Sales, Sales Management, Management, Financial Analysis, Financial Reporting, Credit, Accounting, Inventory Management, Analysis, Income Statement, Finance, Accounts Payable, Payroll, Team Building, Leadership, New Business Development
Education
Barry University 1972 — 1974
BS, Marketing and Management
Barry University 1972 — 1974
Chandler Computer Repairs November 2014 - Present
Self-employed November 2012 - Present
Total Merchant Services September 2012 - Present
Skills
Retail, Customer Service, Social Media, Merchandising, Microsoft Office, Sales, Marketing Strategy, Sales Management, Marketing, Team Building, Strategic Planning, Photoshop, Social Media Marketing, Coaching, Microsoft Excel
Education
Brookdale Community College 2009 — 2010
Total Merchant Services January 2010 - January 2013
Associates Group of Companies July 2008 - December 2012
Trilogy Financial Services January 2006 - June 2008
Mobile Tool International 1984 - 2001
Motorcycle Parts Center North 1977 - 1983
Education
Regis University 2001 — 2007
BS, Business Administration
Total Merchant Services March 2004 - Present
Total Payment Solutions, Inc. March 2004 - Present
Skills
Credit Cards, Electronic Payments, Payment Systems, Customer Acquisition, Payment Card Processing, Sales Management, Strategic Partnerships, Customer Service, Sales, Payments, Merchant Services, E-payments, B2B, Gift Cards, ACH, Acquiring, Payment Gateways, Credit, Debit Cards, Mobile Payments, Selling, PCI DSS, Direct Sales, Banking, Relationship Management, Cards, Business Strategy, New Business Development, Business Development, Payment Services, Executive Management, Negotiation, Start-ups, E-commerce, Risk Management, Financial Services, POS, Marketing Strategy, Sales Process, Salesforce.com, Loans, Financial Risk, Payment Industry, Customer Satisfaction, Cold Calling, Strategic Planning, Lead Generation, Account Management, Small Business
Education
University at Albany, SUNY 1998 — 2002
BS, Economics
American Seminar Institute November 2014 - Present
Kenner Ranch July 2013 - August 2014
Belly Up Aspen April 2013 - October 2013
Total Merchant Services 2012 - 2013
Total Merchant Services 2010 - 2013
Total Merchant Services 2009 - 2010
Skills
Process Improvement, Banking, Management, Project Management, Financial Risk, Analysis, CRM, Business Development, Customer Service, Credit Cards, Merchant Services, Product Development, Product Management, Troubleshooting, Sales, Risk Management, Relationship Management, E-commerce, Marketing, Training, Call Centers
Education
Colorado Mountain College 2012 — 2016
Global Payments, Inc January 2009 - Present
AXS.com/Examiner.com April 2011 - Present
Total Merchant Services November 2003 - January 2009
Global Payments January 2000 - November 2003
Skills
Payment Processing, Credit Card Processing, Merchant Services, E-commerce, Payment Gateways, Payment Card Processing, News Writing, Creative Writing, Credit Cards, Debit Cards, Payments, Management, Relationship Management, Banking, Transaction Processing, Mobile Payments, Electronic Payments, Leadership, Acquiring, Payment Systems, Cards, Mobile Commerce, POS, E-payments, Payment Industry, Financial Services, Strategic Partnerships, NFC, PCI DSS, Executive Management, Fraud, Customer Acquisition, Loyalty Programs, Payment Services, Payment Cards, Internet Banking, EMV, Credit, Customer Experience
Education
Appalachian State University 1995 — 1999
BS, Electronic Media/Marketing
Surry Community College 1995 — 1997
Associate in Arts
Total Merchant Services April 2014 - Present
Shield Healthcare February 2013 - April 2014
Ogletree, Deakins, Nash, Smoak & Stewart P.C. May 2012 - February 2013
GrayRobinson, P.A. November 2000 - May 2012
Alternative Resources Corporation – EDS/General Motors Corporation 1998 - 2000
HASCI 1997 - 1998
National TechTeam 1996 - 1997
United States Navy 1991 - 1995
Skills
VPN, DNS, Switches, Disaster Recovery, Windows Server, Routers, Troubleshooting, Firewalls, Networking, WAN, Group Policy, Security, Servers, Dell PowerEdge Servers, Vendor Management, Active Directory, Windows 7, EMC Storage, Project Management, Wireless Networking, Cisco Wireless, System Design, Cisco Firewall Security, Antivirus, Cisco Routers
Education
Davenport University 1996 — 2000
B.B.A, Management
Media Distribution Solutions July 2015 - Present
Total Merchant Services September 2012 - July 2015
Intuit May 2001 - September 2012
Fujitsu February 1995 - April 2001
US Air Force January 1989 - March 1993
Skills
Microsoft SQL Server, SQL, Agile Methodologies, SDLC, Integration, Database Administration, Enterprise Architecture, Software Project..., Software Development, Cloud Computing, Enterprise Software, T-SQL, E-commerce, SSIS, Billing Systems, SSRS, SOA, Databases, XML, Disaster Recovery, Data Center
Education
Community College of the Air Force 1990 — 1993
Associate of Science (AS) Techical Training, Electronics and Techical Training
Community College of the Air Force 1990 — 1993
Associate of Science (AS) Electronics
Total Merchant Services 2012 - 2014
Intuit 2008 - 2010
Intuit 2005 - 2008
Visa International 2001 - 2004
PowerTwo June 2001 - December 2001
Visa International 1999 - 2001
Visa International 1989 - 1999
Visa 1988 - 1989
Skills
Strategy, Product Management, Risk Management, Credit Cards, Payments, Leadership, Management, Business Requirements, Strategic Planning, Mobile Payments, Account Management, Forecasting, Business Strategy, Customer Service, Financial Services, Analysis, Electronic Payments, Risk Assessment, Budgets, Cross-functional Team..., Business Analysis, Business Intelligence, Data Analysis, Executive Management, Payment Gateways, P&L Management, Software Project..., Project Management, Data Warehousing, Vendor Management, Dispute Resolution, Due Diligence, Financial Analysis, Operational Risk..., Predictive Modeling, Product Design, Product Launch, Product Support, Statistical Modeling, Underwriting, Variance Analysis, Budgeting, Collections Management, Data Discovery, Software Training, Workflow Analysis, Workflow Design, HTML5, JavaScript, Python
Education
St. Mary's College of California 2001 — 2003
MBA, Business Administration
Whitman College 1982 — 1986
BA, History
University of California, Davis - Graduate School of Management
Project Management Professional (PMP) Certification, Project Management
Total Merchant Services September 2014 - Present
Music Mastermind, Inc September 2012 - May 2014
Harbor Freight Tools January 2011 - August 2012
Healthnet Federal Services May 2006 - January 2011
Gallery Jewelers June 2004 - April 2006
DST Output February 2000 - December 2003
Packard Bell/NEC April 1995 - January 2000
Mechanical Engineering and Archtecture 1986 - 1995
Sacramento Van Conversions 1983 - 1986
Skills
Process Engineering, RAD, Quality Assurance, SDLC, Testing, EDI, 3PL, Performance Analysis, Personnel Development, Integration, Software Quality..., Process Improvement, Databases, Software Documentation, Quality Center, Test Cases, Test Planning, Requirements Gathering, Requirements Analysis, Software Project..., Performance Testing, Performance Management, Performance Improvement, Performance Appraisal, Performance Tuning, Performance Measurement, Soasta, Cloud Computing, Cloud Test, Team Leadership, Cross-functional Team..., Web Services, Project Management, XML, Management, Microsoft SQL Server, Test Automation, System Testing, Systems Analysis, Regression Testing, Unix, Analysis, SOA, Java, ITIL, Subversion, Agile Methodologies, Visio, JIRA, JavaScript
Education
American River College 1983 — 1986
Mechanical Engineering
University of California, Davis 1983 — 1986
Environmental Engineering
University of California, Santa Barbara 1983 — 1986
Environmental Engineering Technology/Environmental Technology
Marconi Technical School 1980 — 1981
Passed, Small circuit electronics, A
Total Merchant Services November 2014 - Present
Eco Transport Services September 2013 - Present
MountainGate Country Club November 2013 - September 2014
Sheraton June 2011 - August 2013
Westin Hotels & Resorts October 2010 - June 2011
Westin Hotels & Resorts February 2010 - October 2010
Westin Hotels & Resorts January 2009 - February 2010
Westin Hotels & Resorts October 2008 - January 2009
Westin Hotels November 2007 - October 2008
Dole Packaged Foods LLC February 2003 - September 2007
Skills
Budgets, Recruiting, Marketing, Management, Training, Human Resources, Public Speaking, Event Planning, Competitive Analysis, Selling, Microsoft Office, Forecasting, Hotels, Marketing Strategy, Sales, Negotiation, Food & Beverage, Hospitality, Catering, Banquets, Retail
Education
University of California, Santa Barbara 1993 — 1997
BA, Sociology
Pinole Valley High Scool
Total Merchant Services April 2013 - Present
California United Bank March 2006 - April 2013
Spirent Communications July 2003 - March 2006
American Golf Corporation July 1997 - July 2003
Skills
Financial Analysis, Accounting, Financial Reporting, Cash Management, Financial Modeling, Banking, Internal Controls, Budgets, Corporate Finance, Sarbanes-Oxley Act, Auditing, Due Diligence, Mergers, Credit, Management, Process Improvement
Education
CSUN 1983 — 1989
Bachelor of Science (BS), Accounting
Total Merchant Services July 2014 - Present
Panavision March 2008 - July 2014
Countrywide / Bank of America 2003 - 2008
Skills
.NET, SQL, Microsoft SQL Server, Software Development, C#, XML, T-SQL, Requirements Gathering, Unix, Web Services, Business Analysis, Requirements Analysis, SDLC
Education
South Gujarat University 1992 — 1996
Bachelor of Science (BS), Data Modeling/Warehousing and Database Administration
madressa high school
Total Merchant Services January 2012 - Present
doTERRA 2009 - Present
United Bank Card January 2005 - Present
Wang Laboratories 1980 - 1990
Skills
Small Business, Sales Management, Gift Cards, Public Speaking, Marketing Strategy, Social Media, Marketing, Strategic Planning, Account Management, Time Management, Direct Sales, New Business Development, Entrepreneurship, Team Building, Networking, Coaching, Profit Margins, Negotiation, Social Media Marketing, Customer Service, Leadership, Lead Generation, Sales Rep Training, Public Relations, Increased Profitability
Education
Salt Lake Community College 2000 — 2002
Total Merchant Services January 2012 - Present
Jonathan Gallup LMT January 2008 - Present
Skills
Relationship Management, Therapeutic Massage, Marketing, Social Networking, Sales, Deep Tissue Massage, Nutrition, Fitness, Trigger Point Therapy, Neuromuscular, Customer Service, Chair Massage, Fitness Training, Credit Card Transaction..., Cold Calling, Payment Card Processing, Merchant Services, Payments, Small Business, Wellness, Customer Retention, Training, Credit Cards, Selling
Education
Edison State College 2008 — 2012
Physical Sciences
Heritage Institute-Ft Myers
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
Total Merchant Services March 2012 - Present
Allied Wallet January 2011 - July 2011
Innovative Merchant Solutions, an Intuit Co. June 2006 - October 2009
Skills
Underwriting, Risk, Fraud, Merchant Services, Credit Card Processing, Credit, Credit Risk, Payments, Customer Service, Customer Relations, Credit Analysis, Risk Analysis, Credit Scoring, Risk Assessment, Due Diligence, Financial Risk, Credit Cards, Electronic Payments, Payment Card Processing, Risk Management, Mobile Payments, ACH, Banking, Payment Systems
Education
California State University-Northridge 1996 — 2000
Business
Wells Fargo Merchant Services January 2014 - December 2014
Total Merchant Services January 2011 - June 2013
Total Merchant Services March 2001 - January 2011
US Bank 1998 - 2001
Bancard, Inc. 1996 - 1998
Skills
Merchant Services, Risk Management, Payment Processing, Payment Gateways, Credit Card Processing, Payment Systems, Credit Cards, Electronic Payments, Payment Card Processing, Payments, Debit Cards, E-payments, Mobile Payments, Payment Industry, Executive Management, ACH, Financial Risk, Relationship Management, Mobile Commerce, E-commerce, Transaction Processing, Acquiring, Fraud, Banking, POS, Customer Retention, Financial Services, PCI DSS, Cards, Payment Cards, Leadership, Fraud Detection, Strategic Partnerships, Management, Strategic Planning, Payment Services, Gift Cards, Operations Management, Credit, Portfolio Management, Call Centers, Credit Risk, Retail Banking, Customer Acquisition, AML, Strategy, Underwriting, Operational Risk..., Customer Experience, Credit Analysis
Education
University of Arizona 1982 — 1986
BSBA, Marketing
PCIHIPAA June 2015 - Present
Total Merchant Services January 2012 - June 2015
Intuit February 2004 - January 2012
Firefly Imaging, Inc January 2001 - January 2003
Premier Retail Networks (PRN) January 1997 - January 2000
Stopwatch Entertainment Network January 1991 - January 1997
Skills
Start-ups, Management, Leadership, Business Planning, Business Strategy, Sales, Strategic Planning, Finance, Program Management, Training, Analysis, Sales Management, Direct Marketing, Banking, Financial Modeling, Negotiation, Integration, Corporate Finance, Team Management, Portfolio Management
Education
University of California, Los Angeles 1982 — 1986
Bachelors, Economics, Accounting
University of California, Los Angeles 1982 — 1986
Bachelors of Science
CORE
MASTER OF BUSINESS ADMINISTRATION, TAXATION
University of Southern California
Total Merchant Services 2012 - Present
Intuit 2009 - 2012
Intuit 2002 - 2009
Zymed Medical Instumentation 1997 - 2002
Children's Wonderland, Inc. 1995 - 1997
Deloitte & Touche 1990 - 1995
Skills
Cash Flow, IT Audit, New Business Development, ACH, ERP, Financial Analysis, Payment Card Processing, Merchant Services, Payments, Business Process..., Electronic Payments, Mobile Payments, Finance, Management, Credit Cards, Debit Cards, Leadership, Start-ups, E-commerce, Process Improvement, E-payments, Cross-functional Team..., Payment Industry, Risk Management, Vendor Management, Payment Systems
Education
California State University-Northridge 1986 — 1989
Bachelor of Science, Accounting and Finance
Total Merchant Services 2009 - Present
Wells Fargo Home Mortgage November 2008 - March 2009
Education
Carroll University 1991 — 1993
Nursing/Business Administration
Everhart Brockman January 2006 - Present
Total Merchant Services 2003 - 2004
American Medical Response January 2000 - January 2003
Active Endeavors 1994 - 1999
Skills
Project Management, Strategic Planning, Management, Marketing, Social Media, Marketing Strategy, Leadership, Social Media Marketing, Customer Service, Process Improvement, E-commerce, Strategic Partnerships, Web Development, Account Management, CSS, Cloud Computing
Education
Miami University 1990 — 1994
Bachelor of Arts (BA), Creative Writing
Brophy
Brophy
Brophy
Total Merchant Services August 2015 - Present
Condusiv Technologies June 2013 - July 2015
AIG SunAmerica January 2006 - June 2013
AIG SunAmerica January 2006 - March 2010
AIG August 2004 - January 2006
Polaris Software Lab May 2000 - July 2004
Skills
Java, C++, Python, PMP, OOAD, SOA, SDLC, Scrum, Requirements Analysis, Architecture, Enterprise Architecture, Solution Architecture, EJB, Business Intelligence, Cloud Computing, Insurance Software, Variable Annuities, CORBA, MS VC++, Performance Tuning, Large Scale Systems, Large Scale Systems..., Visual Studio, Batch Programming, IT Management, Agile Methodologies, Software Project..., Business Analysis, Scala, Software Design, Oracle, Requirements Gathering
Education
UCLA 2009 — 2010
Certificate in IT Management, IT Management
Andhra University
Bachelor of Engg
DIRECTV June 2013 - November 2013
Total Merchant Services August 2012 - June 2013
Veros Real Estate Solutions April 2012 - August 2012
InMage Systems January 2007 - March 2012
Skills
Unix, Agile Methodologies, Shell Scripting, SDLC, Oracle, Perl, Test Automation, Software Quality..., System Testing, XML, Cloud Computing
Education
Koneru Lakshmaiah College of Engineering 2002 — 2006
B.Tech, Mechanical
Nirmala High School
Fanminder Offers July 2013 - Present
NCS Credit October 2009 - June 2013
Total Merchant Services October 2005 - October 2009
Eliot Management Group January 2003 - September 2005
Skills
Negotiation, New Business Development, Excel, Microsoft Office, Credit Risk, Risk Management, Strategic Planning, Process Improvement, Vendor Management, Problem Solving, Microsoft Excel
Education
Brigham Young University
Mathematics & Mandarin Chinese
Total Merchant Services August 2015 - Present
American Homes 4 Rent January 2015 - July 2015
Return Path August 2012 - July 2014
Skills
Financial Modeling, Financial Analysis, Salesforce.com, SaaS, CRM, Analytics, Microsoft Excel, Data Analysis
Education
Lehigh University - College of Business and Economics 2011 — 2012
Master’s Degree, Analytical Finance
Lehigh University 2007 — 2011
Bachelor’s Degree, Finance
Total Merchant Services August 2013 - Present
Pivotal Payments September 2011 - Present
North American Bancard September 2011 - Present
Allied card Processing September 2010 - September 2011
Freedom Fighters Creating Change January 2010 - November 2010
Skills
New Business Development, Account Management, Credit Cards, Marketing, Selling, Banking, Customer Service, Real Estate, Sales, Sales Management, Management, Merchant Services, Training, Time Management, Customer Retention, CRM, Cold Calling, Solution Selling, Payments
Education
Humboldt State University 2003 — 2006
Bachelors, communications
BlueModus December 2011 - Present
Total Merchant Services March 2011 - December 2011
Mizar Consulting August 2009 - December 2011
Dish Network June 2010 - January 2011
InsureMe 2006 - 2009
Bureau of Reclamation July 2005 - December 2006
S.A. Halac Ironworks May 2000 - June 2005
Education
Strayer University 2000 — 2005
BA, Internetworking (Cisco Focus)
Electronic Exchange Systems August 2012 - Present
Total Merchant Services February 2012 - Present
The Street Crew League January 2010 - Present
YOR Health May 2008 - Present
Skills
Nutrition, Marketing, Business Networking, Leadership Development, Cold Calling, Strategic Leadership, Account Management, Sales Presentations, New Business Development, Personal Development, Marketing Strategy, Team Building
Education
Johnson & Wales University 2000 — 2004
Bachelors In Science, Marketing and Psychology
Total Merchant Services January 1998 - May 2011
Skills
Internet Marketing, Website Development, Payment Processing
Education
Marshall University 1975 — 1979
BBA, Management
Total Merchant Services March 2013 - Present
Informa Research Services January 2012 - March 2013
Adler Realty Investments August 2011 - January 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Microsoft Word, Strategic Planning, Research, Leadership, Financial Analysis, Management, Social Media Marketing
Education
California State University-Northridge
Bachelor's Degree, Finance, General
Total Merchant Services April 2013 - Present
Starbucks February 2013 - July 2013
Zoom-Room March 2012 - October 2012
SheSpeaks Inc. June 2010 - December 2011
Savvy Girl Media January 2010 - December 2010
Americal Collisions February 2009 - March 2010
Central Wine & Liquor May 2005 - November 2009
Obsidian Financial Group July 2008 - October 2008
Skills
Analytics, Logistics Planning &..., Marketing & Research, Email Campaigns, Data Analysis, Reports, Event Management, Microsoft Office, Email Marketing, Digital Marketing, Social Media Marketing, Marketing, Sales, Blogging, Social Networking, Project Management, Press Releases, Marketing Research, Management
Education
Obsidian Financial Group 2008 — 2008
Financial Analytics Certification
Borough of Manhattan Community College 2006 — 2007
Liberal Arts
Herbert H. Lehman HS 2004 — 2006
Diploma, General Studies
Total Merchant Services January 2007 - July 2009
Wall Street On Demand June 2007 - December 2007
Skills
CSS, HTML, Quality Assurance, Adobe Creative Suite, Test Planning, Regression Testing, Software Quality..., User Acceptance Testing
Education
Colorado State University 1998 — 2002
Business Administration, Computer Information Systems
Cedars-Sinai April 2015 - July 2015
Total Merchant Services February 2015 - March 2015
Republic Indemnity February 2013 - February 2014
WellPoint February 2003 - December 2012
Skills
Financial Reporting, Financial Analysis, Accounting, Auditing, PeopleSoft, Insurance, QuickBooks, Account Reconciliation, Budgets, Strategic Financial..., Access, Workers Compensation, GAAP, Payroll, Financial Planning, Reinsurance, Expense Reports, Department Budgeting
Education
California State University-Northridge 2000 — 2007
Bachelor of Science (B.S.), Accounting
Total Merchant Services April 2010 - Present
Jewell Company February 2009 - April 2010
HTO Distribution February 2006 - February 2009
Education
Arizona State University - W. P. Carey School of Business 2001 — 2005
B.S., Management
Total Merchant Services
Skills
Social Media, Photoshop, Microsoft Office, Editing, Journalism, Research, PowerPoint, Microsoft Word, Facebook, Blogging, InDesign, Photography, Public Speaking, News Writing
Education
California State University-Chico 2009 — 2010
Bachelor of Arts (BA), Journalism, PR option, Marketing minor
Butte College
Associate of Science (AS), Fire Science/Fire-fighting
Total Merchant Services March 2011 - Present
Skills
B2B, Payment Card Processing, Cold Calling
Education
Ashford University 2010 — 2011
AA, Business Management
Nu Skin January 2015 - Present
Total Merchant Services May 2005 - Present
Education
University of Houston-Downtown
DeVry University
AVPS July 2014 - 2015
Total Merchant Services March 2013 - June 2014
Bright Horizons 2012 - 2013
Los Angeles Unified School District 2011 - 2012
Titan Solar 2011 - 2011
Kern County Superintendent of Schools 2007 - 2011
Process America 2007 - 2007
iPayment, Inc. 2005 - 2006
Innovative Merchant Solutions, an Intuit Co. 2005 - 2006
Skills
English, Microsoft Word, Microsoft Office, Windows, Outlook, Teaching, Data Entry, Customer Service, Troubleshooting, Teamwork, Training, Administration, Banking
Education
National University 2002 — 2004
Cal State Fullerton 1996 — 2000
Bachelor's degree, Communications
Jack Henry & Associates November 2013 - Present
Total Merchant Services February 2013 - August 2013
VeriFone 1995 - 2012
Skills
Programming in 'C', C#,..., Payment Systems, ISO8583, Unix, Software Development, Testing, Payment Industry, EMV, Programming, C++, Requirements Analysis, C, Credit Cards, Debit Cards, TCP/IP, SSL, Payment Card Processing, Agile Methodologies, Software Quality..., Payment Gateways, Electronic Payments, C#, Mobile Payments, Smart Cards, NFC
Education
SMU 1978 — 1983
BSEE, Electrical and Electronics Engineering, Computer Science
Richland Community College 1973 — 1978
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
E Commerce Retailer August 2014 - Present
Bank of America July 2013 - July 2013
Total Merchant Services January 2013 - June 2013
St. Jude Medical July 2009 - December 2012
St. Jude Medical June 2005 - June 2009
American Express May 2003 - June 2005
Skills
SDLC, Software Development, Agile Methodologies, Requirements Analysis, Software Project..., Big Data, Hadoop, MapReduce, Apache Pig, Hive
Education
UCLA 2012 — 2012
Project Management Certificate, Project Management
National Institute of Technology Rourkela 1996 — 2000
Bachelors of Engineering, Computer Science and Engineering
Total Merchant Services August 2011 - Present
Skills
Sales Management, Account Management, Sales, Direct Sales, New Business Development, Cold Calling, B2B, Credit Cards, Sales Operations, Merchant Services, Selling, Payment Card Processing, Business Development, Solution Selling
Education
Jackson State University 1997 — 2001
Bachelors of Science
Go Health (Coventry campaign) September 2014 - Present
Total Merchant Services December 2013 - Present
Family Health Network January 2011 - August 2013
Skills
Marketing, Sales, Customer Service, Sales Management, Cold Calling, Direct Sales, Customer Retention, Sales Process, Salesforce.com, Health Insurance
Education
Southern Illinois University, Carbondale
Special Education and Teaching
Southern Illinois University, Carbondale
Bachelor of Applied Science, Special Education and Teaching