Experience
Gallagher Bassett Services, Inc.   June 2015 - Present
Gallagher Bassett Services, Inc.   January 2014 - June 2015
Bain & Company  January 2010 - January 2014
Labelmaster  August 2012 - December 2012
JH Specialty Inc  May 2005 - September 2009
Indiana University Bloomington  2008 - 2009
Sonoma Partners  May 2008 - August 2008
Iris Experience   May 2007 - July 2007

Skills
Business Strategy, Financial Modeling, Data Analysis, Analytics, Business Intelligence, Cross-functional Team..., Project Management, Process Improvement, Software Development, Web Development, Access, Agile Methodologies, Integration, Project Planning, Management Consulting, Strategy

Education
Indiana University - Kelley School of Business   2008 — 2009
Masters of Science, Information Systems

Indiana University - Kelley School of Business   2004 — 2008
Bachelor of Science (B.S.), Business

Experience
Gallagher Bassett Services, Inc.   October 2013 - Present
Sedgwick  June 2012 - October 2013
Gallagher Bassett  May 2011 - June 2012
HARCO National Insurance Company  May 2007 - May 2011
The Hartford  March 2005 - May 2007

Skills
Claims Handling, Automobile Liability, Commercial Insurance, General Liability...

Education
North Carolina Agricultural and Technical State University   1995 — 1999
Bachelor's degree, Marketing

Experience
Gallagher Bassett Services, Inc.   April 2015 - Present
Afni  December 2014 - April 2015
Fireman's Fund Insurance Company  January 2014 - November 2014
Fireman's Fund Insurance Company  November 2012 - December 2013
Fireman's Fund Insurance Company  October 2011 - November 2012
Gallagher Bassett Services, Inc.   October 2009 - October 2011
Pulaski Bank  January 2009 - October 2009

Skills
Commercial Insurance, Property Damage, Inland Marine, Claim Investigation, Xactimate, Legal Liability, Casualty, Claim, Claims Handling, Subrogation, Claims Management, Commercial Lines, Liability, Liability Analysis, Property Claims, Insurance, Property, Casualty Insurance, Property, Training, General Insurance, Adjusters, Customer Service, Microsoft Office

Education
University of Missouri-Saint Louis   2008 — 2008
Did not complete, Business/Corporate Communications

Greenville College   2007 — 2008
Business, Digital Communication and Media/Multimedia

Experience
Gallagher Bassett Services, Inc.   July 2005 - Present

Skills
Litigation Management, Claim Investigation, Employment Practices..., Umbrella Insurance, Property, Automobile Liability, Product Liability, D&O, Claims Handling, Excess, Liability Analysis, General Liability..., Alternative Risk, Commercial Lines, Accident, Insurance Law, Claim, Claims Management, Management, Financial Risk, Captives, Settlement, Professional Liability, Legal Liability, Workers Compensation

Education
Indiana University Bloomington
Doctor of Philosophy (Ph.D.), French Language and Literature

Experience
Gallagher Bassett Services, Inc.   October 2012 - October 2014
Direct General Auto Insurance  June 2011 - October 2012
Hallmark Financial Services Limited   March 2009 - June 2011
Byrd Investigations LLC   May 2002 - March 2009
CNA Insurance  April 2001 - April 2002
Reliance Insurance  February 1999 - June 2000
RELIANCE INSURANCE COMPANY  December 1997 - February 1999
ALLIANCE INSURANCE GROUP  February 1996 - February 1997
Coregis GE Capital Svc   December 1994 - February 1996
Royal Insurance Company  October 1985 - December 1994

Skills
Property & Casualty..., Liability, Commercial Insurance, General Insurance, Claims Management, Litigation

Education
Loyola University Chicago   1979 — 1984
Bachelor of Arts (B.A.), Spanish, Business Administration, French

Experience
Gallagher Bassett Services, Inc.   August 2011 - Present
Gallagher Bassett Services, Inc.   October 2009 - August 2011
TAC Worldwide  June 1998 - October 2009

Skills
Insurance, IT Service Management, ITIL, Risk Management, Service Delivery, Outsourcing, IT Strategy, Disaster Recovery, Business Analysis, Stakeholder Management, Vendor Management, Requirements Analysis, Process Improvement, Lotus Notes, Solution Architecture, Business Process..., IT Management, SDLC, Sla, Project Management

Education
Northern Illinois University   1990 — 1994
Bachelor of Science (BS), Business/Corporate Communications

Experience
Gallagher Bassett Services, Inc.   March 2015 - Present
Gallagher Bassett Services, Inc.   September 2012 - March 2015
Gallagher Bassett Services  April 2012 - September 2012
Regions Financial Corporation  December 2008 - April 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Fontbonne University
Bachelor's Degree, Graduated Cum Laude in Communication and Media Studies.

Experience
Gallagher Bassett Services, Inc.   September 2005 - Present
Applied Systems, Inc.   May 1994 - June 2005
Borg Warner  March 2000 - February 2001
U, E & C Catalytic   October 1992 - June 1994

Skills
VB.NET, WCF, ADO.NET, ASP.NET, VBScript, SQL, SQL Server, SQL database design, C++, C#, Coaching, HTML, XML, PowerPoint, Troubleshooting, Testing, Team Management, Teamwork, Access, Analysis, Visual Basic, Documentation, Web Development, Excel, Insurance, JavaScript, TFS, Lotus Notes, Microsoft Office, Mentoring, Outlook, IT Outsourcing, Quality Assurance, Research, Usability, User Interface, Visio, Microsoft SQL Server, SharePoint, SDLC, Databases, Database Design, Visual Studio, Process Improvement, T-SQL, IIS, Web Services, Requirements Analysis, Software Development, LINQ

Education
Governors State University   1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Computer Science

Joliet Junior College   1987 — 1989
Associate of Arts (A.A.), Pre-Engineering

Joliet Junior College   1987 — 1989
Associate of Science (A.S.), Pre-Engineering

Experience
Gallagher Bassett Services, Inc.   June 2014 - Present
Famous Dave's  November 2007 - Present
DeVry University  June 2013 - July 2013
Kendall County Health Department  September 2012 - January 2013
Arden Courts of Geneva   January 2012 - May 2012

Skills
Customer Service, Hospitality, Superior Computer Skills, Cash Handling Experience, Multi Tasking, Staff Supervision, Employee Training, Administrative..., Internal Audit, Communication Skills, Catering, Inventory Management, Statistics, Data Analysis, Sales, Kronos, Recruiting, Problem Solving, Data Entry

Education
Northern Illinois University   2010 — 2012
Bachelor of Science (B.S.), Psychology

Waubonsee Community College
Associate in Science

Yorkville High Scool

Experience
Gallagher Bassett Services, Inc.   June 2014 - Present
AbbVie  November 2013 - May 2014
AbbVie  January 2013 - May 2014
Abbott Laboratories  September 2011 - December 2012
Samsung Electronics  June 2010 - August 2011
General Electric  May 2010 - June 2010
Abbott Laboratories  May 2009 - August 2009

Skills
Industrial Hygiene, EHS, Ergonomics, Occupational Health, Indoor Air Quality, Industrial Safety, Risk Assessment, Risk Management, R&D Operations, Hazardous Waste..., Environmental Compliance, ISO 14001, OHSAS18001, Inspection, ISO, Exposure Assessment, Hazard Recognition, Hazardous Materials, Safety Management..., Environmental Health, Hazard Analysis, Behavior Based Safety

Education
University of Michigan   2008 — 2010
Masters of Public Health

Michigan State University   2004 — 2008
Bachelor of Science

Experience
Walgreens  February 2006 - Present
Zurich North America  June 2001 - March 2005
Encompass Insurance  February 2000 - June 2001
Gallagher Bassett Services, Inc.   April 1999 - February 2000
MetLife P&C   May 1996 - April 1999

Skills
Insurance, General Liability, Druggist Liability, Personal Lines, Medical Mal, Risk Management, Negotiation, Auto Claims, Product Liability, Managing TPA, Litigation, Litigation Management, Paralegal, Environmental Claims, Coverage Interpertations, Best Practices, New Hire Training, Conduct claim reviews, Auto and Homeowner..., Media Sensitive Claims, Claims Management, Claims Handling, Bodily Injury Claims, Property and Casualty, Liability, Claim, Property Damage, Professional Liability, Casualty Insurance, Property, General Insurance, Insurance Law, Subrogation, Commercial Insurance, Claim Investigation, Mediation, Medical Malpractice, Reinsurance

Education
Roosevelt University   1994 — 1995
Certified Paralegal, Paralegal

Illinois State University   1992 — 1994
Bachelor of Applied Science (BASc), Criminal Justice/Law Enforcement Administration

Experience
Gallagher Bassett Services, Inc.   September 2015 - Present
FRITO LAY INC  July 2015 - Present
Island Reality- Isle of Palm   June 2015 - Present
CorVel Corporation  July 2009 - August 2015
DialAmerica  June 2014 - October 2014

Skills
Claim, Claims Management, Customer Service, Loss Prevention..., Project Planning, Strategic Planning, Strategic Negotiations, Investigation, Creative Solutions, Creative Writing, Multi Tasking, Event Planning, Workers Compensation, Outlook, Insurance, Microsoft Office, Data Analysis, Data Entry, Communication, Organization, Economics, General Ledger, Accounts Receivable, Accounts Payable, Risk Assessment, Research, Office Administration, Liability, Workers' Compensation..., Legal Liability, Property Damage, Claim Investigation, Liability Analysis, Subrogation, Mediation, Medicare, Adjusters, Excess, Claims Handling, Property, Adjustments, Claims Resolution, TPA, Claims Investigations

Education
Gaston College
Associate of Science (AS), Occupational Technology

Gaston College   2003 — 2006
Associate of Arts (AA), Art/Art Studies, General

Experience
Gallagher Bassett Services, Inc.   September 2014 - Present
Acadian Ambulance  May 2013 - August 2014
Big Shoulders Digital Video  February 2012 - July 2014
Hollywood Casino  September 2012 - April 2013
Big Shoulders Digital Video  January 2012 - May 2012
Charter One Bank  June 2010 - October 2011
Norwegian Cruise Line  August 2008 - June 2010

Skills
Banking, Customer Relations, Editing, Employee Relations, Film, Hospitality, Hosting, Internet, Final Cut Pro, Avid Editor, Radio Broadcasting, Tricaster operation, Social Media, Photoshop, Video, Digital Media, Digital Video, Creative Writing, Camera Operating, Video Production, Avid, Photography, Final Cut Studio, Film Production, Television, Camera, Broadcast Television, Entertainment, Social Media Marketing, Commercials, Customer Service, Lighting, Audio Editing, Motion Graphics, Broadcast, Video Editing, Premiere, Videography, Sound, Adobe Audition, Producing, Post Production, Mac, Facebook, Media Production, Avid Media Composer, Adobe Creative Suite, DVD Studio Pro, Pro Tools, Voice Over

Education
Illinois Center for Broadcasting-Lombard Campus   2011 — 2012
Certificate/diploma, Radio and Television

Fort Lewis College   2003 — 2007
n/a, Theatre/Theatre Arts Management

Experience
Self-Employed Contractor  July 2008 - Present
Zurich North America  August 2006 - July 2008
Gallagher Bassett Services  April 2004 - August 2006
Gallagher Bassett Services, Inc.   2003 - 2005

Skills
* Litigated Liability..., * Bodily Injury, * Commercial and..., * General Liability, * Catastrophe Claims, * Property Damage., * Aviation Liability., * Expert Witness, * Risk Management., * Motor Vehicle..., * Thirty-Two Years..., Injury, Personal Development, Motor Vehicle, Claim, Liability, Adjustments, Litigation Management, Reinsurance, Risk Management, Litigation, Insurance, Claim Investigation, Employee Benefits, Negotiation, Commercial Lines, Process Improvement, Software Documentation, Property & Casualty..., Investigation, Trials, Property Damage, Health Insurance, General Insurance, Courts, Claims Management, Casualty, Commercial Insurance, Legal Liability, Professional Liability, Casualty Insurance

Education
Idaho State University   1971 — 1975
Bachelor of Arts (B.A.), Political Science (Pre-Law Program)

Experience
Gallagher Bassett Services, Inc.   June 2015 - Present
NSA MWR Mechanicsburg   March 2008 - June 2015
Naval Support Activity Mech   July 2006 - March 2008
Naval Base Mech   November 2004 - July 2006
Holy Spirit Hospital  March 1999 - July 2006
PMI Property Management Incorporated   March 1992 - August 1994

Skills
Data Entry, Administrative..., Policy, Microsoft Excel, Customer Service, Access, Microsoft Word, PowerPoint, Outlook, Human Resources, Budgets, Security Clearance, Inventory Management, Research, Teamwork, Office Management, Budget, Project Planning, Multi Tasking, Payroll, Microsoft Office, Microsoft Certified..., Time Management, Accounts Payable, Accounts Receivable, Auditing, Cash Handling Experience, Financial Statements, Spreadsheets, Bookkeeping, Accounting, Telephone Skills, Administration, Office Administration, Software Documentation, Sales, Filing, Medical Terminology, Training, Critical Thinking, HIPAA, Invoicing

Education
Manhattan Area Technical College   1988 — 1989
Diploma, Office Technology

Cumberland Valley High School   1981 — 1985

Experience
Walmart  November 2011 - Present
American Furniture Warehouse  2008 - 2011
Pilot point, TX   January 2003 - May 2006
Mark Edwards Builders   1999 - 2003
Republic Indemnity  March 1996 - February 1998
Phico insurance Group   August 1987 - February 1996
Gallagher Bassett Services, Inc.   March 1977 - July 1987

Skills
Construction, Construction Management, Contractors, Subcontracting, Value Engineering, Change Orders, Pre-construction, Renovation, Project Estimation, Carpentry, Contract Management, Concrete, Sales

Education
Kansas State University   1959 — 1963
Bachelor's degree, Business Administration

Experience
ADP  August 2015 - Present
York Risk Services Group  August 2013 - July 2015
Gallagher Bassett Services, Inc.   June 2012 - May 2013
Cost Plus World Market  2007 - 2012
Sutter Health  2004 - 2007
Zurich North America  2002 - 2004
Kemper Insurance  2000 - 2002
Solano County  1999 - 2000
Crum & Forster  1996 - 1997
Alexsis Risk Management  1992 - 1995

Skills
Policy, Risk Management, Claims Management, Workers Compensation, Insurance, Vendor Management, Claim, Property & Casualty..., Training, Management, Workers' Compensation..., Claims Handling, Analysis, Auditing, Benefits Administration, Casualty, Claim Investigation, Coaching, Commercial Insurance, Customer Service, Deferred Compensation, Employee Benefits, Employee Relations, Employee Training, Enterprise Risk..., Financial Risk, Fraud, General Insurance, Human Resources, Leadership, Legal Liability, Liability, Litigation Management, Negotiation, Performance Management, Process Improvement, Professional Liability, Project Management, Recruiting, Risk Assessment, Sales, Strategic Planning, Team Building, Time Management, Underwriting, Claims Resolution, Subrogation, Accident, Commercial Lines, Casualty Insurance

Education
National University   1999 — 2001
MBA, Electronic Commerce

San Francisco State University   1990 — 1992
Bachelors, Psychology

Lowell High School   1982 — 1986
Diploma, All required for diploma

Experience
Gallagher Bassett Services, Inc.   December 2011 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation

Education
Metropolitan State University of Denver   2008 — 2011
Human Nutrition and Dietetics, Human Nutrition

Experience
Gallagher Bassett Services, Inc.   September 2015 - Present
Performance Comm. Inc   June 2013 - September 2015
Creative Community Services  August 2012 - May 2013

Skills
Microsoft Office, Social Services, Developmental..., Teamwork, Customer Service, Dispatching, Microsoft Excel, Client Relations Skills, Resource Management, Microsoft Word, Project Management, Market Research, Proposal Support, Schedule Control, Pricing, Quote Preparation, Sales, Time Management, PowerPoint, Social Media, Research

Education
Georgia State University   2009 — 2013
Bachelor's degree

South Gwinnett High School   2005 — 2009

Experience
Gallagher Bassett Services, Inc.   September 2011 - Present
Dover Management Limited   May 2008 - September 2011
Diamond Management and Technology Consultants  2006 - 2008
DiamondCluster International  2000 - 2006
Diamond Technology Partners  1994 - 2000
Andersen Consulting / Accenture  1988 - 1994

Education
Northwestern University   1984 — 1988
BS, Computer Science

Immaculate Conception High School   1980 — 1984

Immaculate Conception Grade School

Experience
Gallagher Bassett Services, Inc.   October 2013 - Present
Select Medical Corporation  September 2011 - May 2013
WITF, Inc.   August 2011 - March 2012
Marshall, Dennehey, Warner, Coleman & Goggin   August 2008 - August 2009
Eckert Seamans  October 2007 - August 2008
McKissock & Hoffman, P.C.   August 2001 - September 2007

Skills
Human Resources, Employee Benefits, HR Policies, Onboarding, Employee Relations, Customer Service, Microsoft Office, Benefits Administration, New Hire Orientations, FMLA, Notary Public, Organization, Accounts Payable, Accounts Receivable, Travel Arrangements, Oracle, ImageNow

Education
Central Dauphin High School

Harrisburg Area Community College
Business Administration and Management, General

Experience
Gallagher Bassett Services, Inc.   September 2014 - Present
BMO Financial Group  2013 - 2014
DL Consulting LLC   2012 - 2013
Allstate  January 2012 - July 2012
Allstate Bank  February 2009 - December 2011
Allstate  July 2007 - December 2011
LaSalle Bank  1997 - 2007
Andersen Consulting  1994 - 1997

Skills
P&L Responsibility, Strategic Sourcing, Forecasting, Budget, Procurement, Finance, Expense Management, Procurement and..., Building New Business, Establishing Business..., Business Strategy, Strategy Implementation, Reducing Operating Costs, Financial Reporting, Budgets, Management, Strategy, Analysis, Business Operations, P&L Management, New Business Development, Analytics, Banking, Strategic Planning, Due Diligence, Operations Management, Executive Management, CRM

Education
Northwestern University - Kellogg School of Management   1992 — 1994
MBA, Finance, Marketing, Health Services Management

University of Illinois at Urbana-Champaign - College of Business   1983 — 1987
BS, Accounting

Experience
Disability Resource Group  June 2015 - Present
Gallagher Bassett Services, Inc.   February 2013 - June 2015

Skills
Time Management, Property & Casualty..., Claims Handling, Negotiation, Claim Investigation, Insurance Claims, Claims Resolution, Employee Training, Leadership, Organizational..., Teamwork, Microsoft Word, Microsoft Excel, Typing, Communication, Presentation Skills, Written Communication, Customer Service, PowerPoint, Microsoft Office, Social Media, Claim, Liability, Litigation, Disability Insurance

Education
Illinois State University   2008 — 2012
Bachelor of Science (B.S.), Management and Insurance

Illinois State University   2008 — 2012
Bachelor of Science (B.S.), Management and Insurance

Experience
Selective Insurance  June 2015 - Present
Selective Insurance  July 2014 - June 2015
Southern Illinois University  January 2014 - May 2014
Gallagher Bassett Services, Inc.   August 2010 - July 2012
American Family Insurance  February 2009 - June 2009
Presidio International, Inc. Armani Exchange   September 2005 - January 2009
Abercrombie & Fitch  2003 - 2005

Skills
Computers, Customer Service, Marketing, Social Media, Public Health, Health Education, Employee Relations, Microsoft Excel, Microsoft Word, Outlook, Lotus Notes, risx-facs, Insurance, Claims Handling, Technical Assistance, Health Promotion, Training, Time Management, Leadership, Workers Compensation, CPR Certified

Education
Southern Illinois University, Carbondale   2012 — 2014
Bachelor of Science (B.S.), Public Health Education and Promotion, 3.8

Harper College   2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

James B. Conant High School   2000 — 2004
High school diploma, High school diploma

Experience
WORLEY  August 2015 - Present
TheBestIRS, Insurance Recruiting Specialists  October 2014 - June 2015
Gallagher Bassett Services, Inc.   July 2013 - September 2014
Highmark Inc.  September 2011 - June 2013
U.S. Geological Survey (USGS)   June 2009 - January 2011

Skills
Liability, Property & Casualty..., Claims Management, Insurance, Property, Claim, Commercial Lines, Claim Investigation, Risk Management, Subrogation, Casualty, Property Damage, Liability Analysis, Adjustments, General Insurance, Claims Handling, Commercial Insurance, Negotiation, Investigation, Professional Liability, Property Claims, Accident, Arbitration, Risk Assessment, Claims Resolution, Adjusters, Claims Investigations

Education
Shippensburg University of Pennsylvania   2009 — 2011
Bachelor of Science (B.S.), Environmental Scence

Harrisburg Area Community College   2007 — 2009
Associate of Applied Science, Environmental Science

Experience
Gallagher Bassett Services, Inc.   May 2014 - Present
Gallagher Bassett Services, Inc.   March 2013 - May 2014
CNA Insurance  January 2007 - March 2013
Concern Counseling Services  September 2002 - February 2006

Skills
Property & Casualty..., Casualty, Liability Analysis, Liability, Claim, Legal Liability, Claims Management, Psychology, Counseling Psychology, Treatment, Claim Investigation, Litigation Management, Commercial Lines, Claims Handling, Product Liability, General Insurance, Commercial Insurance, Property Damage, Professional Liability

Education
University of North Carolina at Chapel Hill

North Carolina State University

Kutztown University of Pennsylvania
Bachelor of Science (B.S.), Psychology, summa cum laude, summa cum laude

Pennsylvania State University-Penn State Berks

Experience
Sedgwick CMS  June 2005 - Present
Gallagher Bassett Services, Inc.   August 2000 - June 2005

Skills
Property & Casualty..., Claims Management, Claim, Customer Service, Insurance, Legal Liability, Casualty Insurance, General Insurance, Commercial Insurance, Team Building, Liability, Subrogation

Education
Illinois State University   1995 — 1999
Bachelor's degree, Criminal Justice and Corrections

Experience
First West Insurance  October 2014 - Present
Gallagher Bassett Services, Inc.   2011 - 2012
Sedgwick  March 2005 - October 2011
Montana State Fund  January 2002 - February 2005

Skills
Wellness, Entrepreneurship, Meditation, Microsoft Office, Small Business, Customer Service, Project Management, Fitness, Claim, Mediation, Insurance, Claim Investigation, Workers Compensation, Claims Management, Adjustments, Workers' Compensation..., Claims Handling, Claims Resolution, Time Management, Health Insurance

Education
Montana State University-Bozeman   1984 — 1987
Acounting, Accounting

Montana State University-Bozeman
Accounting

Experience
Gallagher Bassett Services, Inc.   January 2014 - Present
The Korte Company  June 2005 - December 2013
BerkleyMed  2003 - 2005
McCarthy Building Companies, Inc.   2000 - 2003
SSM Health Care  1999 - 2000
Travelers Formerly St. Paul Fire and Marine   1996 - 1999
Travelers - Formerly St. Paul Fire and Marine   1991 - 1996

Skills
Design-Build, Claim, Strategic Planning, Leadership, Adjusters, Risk Management, Insurance, Team Building, Marketing, Human Resource Planning, 401k, Employee Benefits, Employee Wellness..., Brokers, Commercial Insurance, Human Resources, Workers Compensation, Professional Liability, Property & Casualty..., Casualty, Casualty Insurance

Education
Murray State University   1987 — 1991
Bachelor's degree

Experience
Amerisure Insurance  October 2014 - July 2015
Gallagher Bassett Services, Inc.   October 2013 - October 2014
Blue Cedar Marketing   January 2007 - October 2013
TransForce  May 2006 - January 2007
PMA Insurance Group  June 2003 - January 2006
The Injured Workers' Insurance Fund   December 2001 - June 2003
The Hartford  June 2001 - December 2001
DC Disability Compensation Program   June 2000 - June 2001

Skills
Subrogation, Analysis, Insurance, Litigation Management, Claim, Market Research, Social Media Marketing, Management, Underwriting, Workers Compensation, Risk Management, Legal Liability, Liability, Litigation, Training

Education
Loyola University Maryland   2004 — 2006
MBA Candidate

The George Washington University   1996 — 1999
BA, International Affairs/Politics

University of Oxford   1997 — 1998
Politics, Philosophy, and Economics

Franklin University Switzerland   1995 — 1996
International Affairs

Experience
Gallagher Bassett Services, Inc.   September 2014 - Present
Rite Aid  July 2012 - August 2014
Hersha Hospitality Management  April 2011 - June 2012
PA Chapter of CRB   May 2008 - February 2011
Pennsylvania CRS Chapter   2007 - February 2011
Pennsylvania Association of REALTORS®  October 2005 - February 2011

Skills
Property Management, Real Estate, Contract Negotiation, Real Estate Transactions, Real Estate Development, Commercial Real Estate, Microsoft Office, Strategic Planning, Management, Property, Selling, Leases

Education
California University of Pennsylvania   2012 — 2014
Bachelor of Science (BS), Legal Studies, General

Harrisburg Area Community College   2009 — 2011
AA, Legal Studies

Experience
Gallagher Bassett Services, Inc.   June 2013 - Present

Skills
Insurance, Claims Handling, Medical Terminology, Data Entry, Workers' Compensation..., Claim Investigation, Customer Service, Microsoft Excel, Analysis

Education
Olivet Nazarene University   2006 — 2010
Bachelor of Science (B.S.), Psychology

Joliet Junior College   2011 — 2013
Associate of Applied Science (A.A.S.), Health Information Management

Experience
Gallagher Bassett Services, Inc.   February 2015 - Present
Gallagher Bassett  February 2012 - Present
Gallagher Bassett  August 2006 - February 2012
GAB Robins  June 2002 - August 2006
GAB Robins  June 2000 - July 2002
GAB Robins  June 1986 - 2000
Metropolitan Life Insurance Company  1985 - 1986

Skills
Claims Management, Liability, Workers Compensation, Claim, Insurance, Property & Casualty..., Liability Analysis, Legal Liability, Commercial Insurance, Risk Management, Casualty, Professional Liability, General Insurance, Litigation Management, Managed Care, Reinsurance, Commercial Lines, Claim Investigation, Subrogation, Excess, D&O, Accident, Directors & Officers..., Property Claims, Employment Practices..., Inland Marine, Property Damage, Settlement, Claims Resolution, Workers' Compensation..., Relationship Management, Retail, Captives, Insurance Law, Claims Handling, Construction, Product Liability, Benchmarking

Education
Iona College   1982 — 1986
BS, Business Management

Iona College

Experience
Gallagher Bassett Services, Inc.   August 2015 - Present
Sedgwick Claims Management Services, Inc.   March 2014 - August 2015
Enterprise Holdings  October 2013 - March 2014
Enterprise Holdings  January 2012 - October 2013
Enterprise Holdings  September 2010 - January 2012

Skills
Microsoft Office, Social Media, Event Planning, Leadership, Customer Service, Public Relations, Public Speaking, Social Media Marketing, Event Management, PowerPoint, Sales, Strategic Planning, Marketing Strategy, New Business Development, Photoshop, Facebook, Management, Outlook, Fundraising, Microsoft Excel

Education
Ohio University   2006 — 2010
E.W. Scripps School of Journalism, Bachelor of Journalism

Thomas Worthington High School   2002 — 2006
High School Diploma

Experience
Gallagher Bassett Services, Inc.   June 2015 - Present
LexisNexis  October 2014 - April 2015
jcpenney  May 2014 - August 2014
Macy's  October 2012 - May 2013
GSA  July 2012 - May 2013
Macy's  November 2011 - March 2012
Old Navy  August 2010 - March 2011

Skills
Customer Service, Teamwork, Logistics, Customer Experience, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Social Media, Facebook, Social Networking, Data Entry, E-Learning, Typing, Sales, Research, Communication, Leadership

Education
Georgia State University   2009 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Experience
Gallagher Bassett Services, Inc.   March 2014 - Present
Safeco Insurance  January 2013 - March 2014
Safeco Insurance  February 2010 - January 2013
Safeco Insurance  October 2009 - February 2010
Safeco Insurance  September 2005 - October 2009
Safeco Insurance  May 2003 - September 2005
Gallagher Bassett Services, Inc.   February 2001 - May 2003

Skills
Liability, Casualty, Claim, Claims Management, Subrogation, Claim Investigation, Claims Handling, Commercial Lines, Property, Liability Analysis, Litigation Management, Xactimate, Auto Claims, Personal Lines Auto, Arbitration, Property, Commercial Insurance

Education
Lindenwood University   1998 — 2000
Mass Communication/Media Studies

Saint Louis Community College-Meramec   2004 — 2005
Paralegal Studies

Experience
Wawanesa Mutual Insurance Co. (U.S. branch)   September 2015 - Present
The Hartford  July 2012 - September 2015
The Hartford  July 2011 - July 2012
The Hartford  February 2008 - July 2011
Gallagher Bassett Services, Inc.   2007 - 2008
Safe Auto Insurance Company  2005 - 2007
Knight Transportation  2004 - 2005
Ricochet Development, LLC   2001 - 2004
Knight Transportation  1999 - 2001

Skills
Claim, Claims Management, Property & Casualty..., Casualty, Liability, Legal Liability, Property Damage, General Insurance, Subrogation, Leadership, Claim Investigation, Commercial Lines, Insurance, Litigation Management, Risk Management, Commercial Insurance, Casualty Insurance

Education
Bethany College
General Studies

Glendale Community College
General Studies

New Charter University
Business Management/Leadership

Experience
Gallagher Bassett Services, Inc.   September 2014 - Present
Corle Insurance Agency, Inc.   July 2008 - October 2013
Sun Chemical  March 2006 - July 2008
Kroger  April 2003 - February 2006
British Army  July 1990 - February 1998

Skills
Insurance, Management, Team Building, Customer Service, Customer Satisfaction, Customer Retention, Sales Operations, Property & Casualty..., Team Management, Organizational..., Organization, Business Intelligence, Accounts Receivable, Account Reconciliation, Account Management, Employee Benefits, Leadership, Microsoft Office, Human Resources, New Business Development, Negotiation, Sales, Budgets, Training, Commercial Lines, Workers Compensation, Operations Management, Underwriting, Program Management, Umbrella Insurance, Casualty, Risk Management, Commercial Insurance, General Insurance, Casualty Insurance

Education
State of Indiana   2008 — 2008
Property & Casualty Insurance License, Insurance

Owens Community College   2007 — 2008
Associate's degree Program, Accounting and Business/Management

State of California
Workers Comp Certification

Experience
Gallagher Bassett Services, Inc.   2014 - Present

Education
Louisiana State University
Bachelor's Degree

Experience
Old Republic Construction Program Group  July 2013 - Present
Parkside Bakery   January 2011 - September 2013
Gallagher Bassett Services, Inc.   August 2011 - July 2013
Nanston Dental Group  August 2006 - July 2011
Safeco Insurance  September 1991 - August 2006

Skills
Management, Claim, Microsoft Office, Microsoft Excel, Insurance, Underwriting, General Insurance, Claims Management

Education
Northern Illinois University   1984 — 1988
Bachelor of Science (BS), Enterprise Management

Northern Illinois University   1984 — 1988
Bachelor of Science (B.S.), Enterprise Management

Experience
Hillsborough Area Regional Transit Authority (HART)   2013 - Present
Insurance Industry  1998 - 2014
Gallagher Bassett Services, Inc.   2010 - 2013

Skills
Project Management, Analysis, Policy, Government, Contract Management, Project Planning, Process Improvement, Program Management, Risk Management, Training, Budgets, Leadership, Management, Risk Assessment, Software Documentation, Insurance, Claims Management, Workers Compensation

Education
Saint Leo University   2014 — 2016
Business Administration and Management, General

Saint Leo University   2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Florida State University   1995 — 1997

Experience
Gallagher Bassett Services, Inc.   February 2003 - Present

Skills
Property & Casualty..., Workers Compensation, Claims Management, Claim, Legal Liability, Risk Management

Education
Illinois State University   1986 — 1988
M.S., Criminal Justice Administration

West Liberty University   1982 — 1986
B.S., Criminal Justice Administration

Experience
Gallagher Bassett Services, Inc.   August 2011 - Present
Gallagher Bassett Services, Inc.   May 2003 - August 2011

Skills
Claims Management, Subrogation, Insurance, Claim Investigation, Workers Compensation, Litigation Management, Claims Handling, Claims Resolution, Workers' Compensation..., Risk Management, Claim, Liability Analysis, Public Speaking, Customer Service, Microsoft Office, Negotiation

Education
Fullerton College

Experience
Gallagher Bassett Services, Inc.   July 2014 - Present
Gallagher Bassett Services, Inc.   March 2009 - June 2014
Examiner publications  July 2006 - March 2009

Education
Illinois State University

Experience
TRISTAR Insurance Group  August 2013 - Present
CorVel Corporation  June 2012 - August 2013
Broadspire / Crawford & Company   May 2008 - November 2011
Sedgwick  November 2005 - April 2008
Hilton Worldwide  June 2004 - October 2005
Gallagher Bassett Services, Inc.   May 2002 - May 2004
Applied Risk Management / Professional Risk Management   June 1997 - April 2002
Allianz Insurance  March 1996 - June 1997
CNA Insurance  November 1992 - March 1996

Skills
Risk Management, Workers Compensation, Program Management, Insurance, Legal Liability, Customer Service, Property & Casualty..., Management, Leadership, Disability Insurance, Event Planning, Health Insurance, Music, Account Management, Strategic Planning, Microsoft Excel, Social Media, Event Management, Team Building, Project Management, Public Relations, Team Leadership, Process Improvement, Public Speaking, Marketing, Sales, Multi-State Workers..., Workers Compensation..., HIPAA, General Liability..., Workers Compensation..., Multi-Platform Computer..., Microsoft Office, Regulatory & Statutory..., Risk Management..., Risk Management..., GenIRIS RMIS, Valley Oaks System RMIS, CareMC RMIS, JURIS RMIS, Experience Modification..., Excess Reinsurance, OSHA Reporting & Safety..., ADA Compliance, FMLA, Environmental Health &..., Workplace Safety...

Education
Loyola Marymount University   1987 — 1991
Bachelor of Arts, Commincation Arts / Fine Arts

Crespi High School   1984 — 1987
Diplioma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Our Lady of Grace   1984 — 1987

Experience
Gallagher Bassett  February 2012 - Present
Gallagher Bassett  January 2010 - February 2012
Gallagher Bassett Services, Inc.   1995 - 2010
Travelers  March 1992 - September 1995

Skills
General Liability, Claims Management, Workers Compensation, Property & Casualty..., Liability, Insurance, Claim, Commercial Insurance, New Business Development, Underwriting, Customer Service, Casualty, Professional Liability, Legal Liability, Umbrella Insurance, Commercial Lines, Captives, General Insurance, Brokers, Liability Analysis, Employment Practices..., Reinsurance, D&O, Disability Insurance, Litigation Management, Excess, Claim Investigation, Inland Marine, Health Insurance

Education
Northern Illinois University   1978 — 1982
Bachelor of Science

Experience
Gallagher Bassett Services, Inc.   October 2013 - Present
Aetna (formerly Coventry Healthcare)   December 2006 - September 2013
Alere, Inc.   2004 - 2006

Skills
Data Warehousing, Microsoft SQL Server, Data Analysis, Oracle, SQL, Data Modeling, Database Design, SDLC, Data Integration, Enterprise Architecture, Testing, Business Requirements, Integration, Cognos, Business Intelligence, Business Analysis, Requirements Analysis, Visio

Education
Quinlan School of Business, Loyola University Chicago   2004 — 2006
Master of Science, Management Information Systems

Loyola University Chicago
Master of Science (MS), Management Information Systems, General

Experience
Gallagher Bassett Services, Inc.   Account Management ConsultantSedgwick CMSSeptember 2010 - August 2012
Specialty Risk Services  January 2008 - August 2010
Sedgwick CMS  2002 - 2007
CIGNA Group Insurance  1999 - 2002

Skills
Property & Casualty..., Workers Compensation, Claims Management, Employee Benefits, Insurance, Casualty, Claim, Commercial Insurance, Liability, Legal Liability, General Insurance

Education
Oklahoma State University   1993 — 1996
Bachelor of Science

Experience
Gallagher Bassett Services, Inc.   April 1998 - Present

Skills
Claim Investigation, Claim, Subrogation, Claims Management, Litigation, Casualty, Property Damage, Legal Liability, Liability, Workers Compensation, Litigation Management, Commercial Lines, Property & Casualty..., Insurance, Liability Analysis, Casualty Insurance, Professional Liability

Education
University of South Carolina-Columbia   1989 — 1992
Bachelor's degree, Political Science and Government

North Greenville University   1986 — 1989
Associate's degree, Business Administration and Management, General

Experience
Gallagher Bassett Services, Inc.   June 2013 - Present
Zurich Financial Services  March 2008 - April 2013
Segal McCambridge Singer & Mahoney  2004 - 2007
Heyl, Royster, Voelker & Allen   2000 - 2004

Skills
Product Liability, Litigation, Claims Management, Corporate Law, Litigation Management, Liability, Claim, Insurance, Professional Liability, Insurance Law, Legal Liability, Civil Litigation, Personal Injury, Legal Research, Commercial Litigation, Legal Writing, Mediation, Torts, Trials, Settlement, Dispute Resolution, Microsoft Office, Personal Injury...

Education
University of Notre Dame Law School   1997 — 2000
J.D.

North Central College   1993 — 1997
B.A., Political Science

Experience
Gallagher Bassett Services, Inc.   January 2012 - Present
GAB Robins  September 2002 - December 2012
J.W. Terrill   February 1996 - September 2002
Safeco Insurance  March 1992 - February 1996

Skills
Insurance, Commercial Insurance, Property & Casualty..., General Insurance, Underwriting, Liability, Claim, Sales, Account Management, Brokers

Education
John Cook School of Business at Saint Louis University   1992 — 1996
BS

Experience
John F. Kennedy Catholic High School  October 2012 - June 2015
Big Brothers Big Sisters of Eastern Missouri  August 2006 - July 2011
Gallagher Bassett Services, Inc.   January 2002 - October 2005

Skills
Non-profits, Volunteer Management, Event Planning, Nonprofits, Community Development, Social Services, Team Building, Community Outreach, Social Media, Higher Education, Grant Writing, Fundraising, Teaching, Microsoft Word

Education
Lindenwood University   2003 — 2011
Master's Degree, Counselor Education/School Counseling and Guidance Services

University of Missouri-Kansas City   1997 — 2001
Bachelor's degree, Psychology

Kiemyung University- Taegu, South Korea   1999 — 2000
Psychology

John F. Kennedy Catholic High School   1994 — 1997
High School/Secondary Diplomas and Certificates

Experience
Gallagher Bassett Services, Inc.   February 2014 - Present
Christian Homes Inc  November 2012 - January 2014
SSM Health Care Corporate Office   September 2007 - November 2012
SSM WorkHEALTH   December 2006 - September 2007
Health South Rehabilitation  July 2006 - December 2006
SSM DePaul Health Center  December 2004 - September 2006
Gallagher Bassett Services  September 1999 - December 2004
Kemper Insurance  October 1998 - September 1999
RTW Inc  February 1997 - October 1998

Skills
Workers Compensation, HIPAA, Insurance, Claim, Claims Management, Workers' Compensation..., Professional Liability, Commercial Insurance, Provider Relations, Liability, Property, Brokers, Litigation Management, Claim Investigation, Subrogation, Reinsurance, General Insurance, Excess, Pharmacy Benefit..., PPO, Disability Management, Quality Improvement, Claims Resolution, Strategic Planning, Claims Handling, Accident, Liability Analysis, Program Development, Operations Management, Medical Terminology, Marketing, Strategy, Business Relationship..., Risk Analysis, Microsoft Excel, Behavior Based Safety, Performance Improvement, Public Speaking, Program Management, Outlook, Change Management, Industrial Safety, Organizational..., Management, Team Leadership, Microsoft Word, Microsoft Office, Sales Management, PowerPoint, Project Management

Education
Maryville University of Saint Louis   1994 — 1997
Bachelor of Science

Lindenwood University St
Masters; 2011

Experience
Gallagher Bassett Services, Inc.   June 2015 - Present
Berkshire Hathaway GUARD Insurance Companies  June 2014 - June 2015
FedEx  June 2012 - June 2014
Pride Mobility Products  August 2011 - May 2012
Gallagher Bassett  November 2010 - August 2011
GUARD Insurance Group  January 2007 - April 2010
Progressive Insurance  May 2002 - December 2006
Nationwide Insurance  November 1996 - April 2002
Progressive Insurance  April 1995 - October 1996
Fine Wyatt & Carey   1990 - 1995

Skills
Insurance, Customer Service, Microsoft Excel, Microsoft Office, Property & Casualty..., Microsoft Word, Commercial Insurance, Claim, General Insurance, Casualty, Liability, Training

Education
College Misericordia   1986 — 1988
Bachelor's degree, History

Lackawanna College   1984 — 1986
Associate's degree, Criminal Justice

Experience
AB Appraisal   March 2000 - Present
Atlantic Appraisal & Consulting Services, Inc.   August 2006 - July 2015
Gallagher Bassett Services, Inc.   July 2010 - July 2012
MCI Telecommunications  June 1984 - November 1986

Skills
Single & Multi-family..., working equestrian..., Loans, Real Property, Commercial Real Estate, Investment Properties, Condos

Education
Nichols College   1979 — 1982
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Gallagher Bassett Services, Inc.   August 2015 - Present
Midwest Residential Appraisals   June 2004 - Present
Colorado Technical University  October 2013 - August 2015
COUNTRY ® Financial  October 2010 - October 2011

Skills
Residential Homes, Term Life Insurance, Investments, Real Estate, Coaching, Sales, Commercial Insurance, Team Building, Investment Properties, Strategic Planning, Leadership, Customer Service, Microsoft Office, Social Media, Finance, Social Networking, Public Speaking, Event Planning, Microsoft Excel, Public Relations, Training, Management, Life Insurance, Retirement Planning, Fixed Annuities, Single Family Homes, Higher Education, Leadership Development, PowerPoint

Education
Microsoft Excel Professional   2015 — 2015
Certification, Microsoft Office - Excel

Keller Graduate School of Management of DeVry University   2009 — 2010
MBA, Business

Devry   2007 — 2009
Bachelors, Business

Experience
Brit Global Specialty USA   September 2011 - Present
Gallagher Bassett Services, Inc.   June 1980 - March 2011

Skills
General Liability Claims, Religious Practices..., Claims Litigation..., School Board Liability..., Public Entity Liability..., Law Enforcement..., Employment Practices..., Professional Liability, Excess, Claim, Legal Liability

Education
Lewis University
Bachelor of Arts (B.A.), Business Administration and Management, General

The John Marshall Law School

Experience
Gallagher Bassett Services, Inc.   July 2012 - Present
GMAC Insurance  September 2005 - July 2012
GMAC Insurance  April 2003 - September 2005
Infinity Insurance  April 2001 - April 2003

Skills
Insurance Claims, Claims Management, Casualty, Property & Casualty..., Claims, Liability, Claim, Claims Handling, Commercial Insurance, Property Damage, Litigation Management, General Insurance, Personal Injury, Underwriting, Insurance, Subrogation, Liability Analysis, Legal Liability, Claim Investigation

Education
Maryville University of Saint Louis   1997 — 1999
Bachelor of Science in Business Administration

Experience
Gallagher Bassett Services, Inc.   June 2013 - Present
Sedgwick  March 2011 - June 2013
Specialty Risk Services  June 1996 - February 2011
The Hartford  October 1979 - May 1996

Skills
Public Speaking, Strategic Planning, Social Media, Event Planning, Fundraising, Claim, Insurance, Team Building, Sales, Product Liability, PowerPoint, Microsoft Word, Health Insurance, Liability, Litigation, Microsoft Excel, Microsoft Office, Customer Service

Education
Illinois State University
Bachelor's degree, Library Science

Experience
Palmer Law Office, LLC   September 2011 - Present
Gallagher Bassett Services, Inc.   September 1998 - September 2011
Gallagher Bassett Services, Inc  1998 - 2011

Skills
Customer Service, Customer Engagement, Customer Satisfaction, Confidentiality, Team-oriented, Insurance, Claim Investigation, Subrogation, Property Damage, Liability Analysis, Litigation Management, Claims Management, Claim, Legal Liability, Claims Handling

Education
University of Kansas   1967 — 1968
None, Elementary Education and Teaching

Kansas State University   1965 — 1967
Education Field of study, Elementary Education and Teaching

Experience
RHD  September 2009 - Present
Gallagher Bassett Services, Inc.   September 2005 - July 2009

Skills
Workers Compensation

Education
Kutztown University of Pennsylvania   1990 — 1993
Bachelor's degree, Criminal Justice/Safety Studies

Experience
Salterservices   September 2003 - Present
SalterServices   September 2003 - Present
Gallagher Bassett Services, Inc.   September 1983 - September 2003
GAB Business Services  August 1969 - September 1983

Skills
Risk Management, Building Replacement..., Mediation, Small Business, Entrepreneurship, New Business Development, Marketing Strategy, Strategic Planning, Coaching, Commercial Insurance, Term Life Insurance, Business Strategy, Team Building, Sales Management, Life Insurance

Education
New Mexico State University   1966 — 1969
Bachelor's Degree, Business Administration and Management, General

Experience
Old Republic Insurance Company  June 2015 - Present
Old Republic Insurance Company  May 2014 - June 2015
Gallagher Bassett Services, Inc.   February 2012 - April 2014
Old Republic Insurance Company  September 2006 - February 2012

Skills
Associate in Claims..., Claims Investigations, Claims Handling, Claims Litigation, Claims Resolution, Workers' Compensation..., Claims Management, Litigation, Insurance, Liability, Claim, Property & Casualty..., Commercial Lines, Workers Compensation, Casualty, Legal Liability, General Insurance, Casualty Insurance, Commercial Insurance

Education
Grove City College
Bachelor of Science (BS), Computer Information Systems

Experience
Law Office  August 2014 - Present
Gallagher Bassett Services, Inc.   2009 - 2011

Skills
Customer Service, Workers Compensation, Claim, Employee Benefits, Team Building, Sales, Risk Management, Insurance, Litigation..., Private Investigation, Conflict Resolution, Claims Management, Subrogation, Legal Liability, Liability, Litigation, Negotiation, Workers' Compensation..., Medicare, Health Insurance, Claim Investigation, Microsoft Office, Public Speaking, Management, Training, Litigation Management, Mediation

Education
CCSN   1997 — 2001
Associate's Degree

Comm. College S. NV   1996 — 1996
Medical Billing/Coding Certificate Completed, HIM

Henry Ford Community College
Business Administration and Management, General

Schoolcraft College
Criminal Justice

Experience
Gallagher Bassett Services, Inc.   August 2007 - Present
Gallagher Bassett Dervices   2007 - 2014
Keytec, Inc.   May 2004 - June 2012

Skills
Administrative..., Cashier/clerk, Time management, detailed orientated, Customer Service, Microsoft Office, Outlook, Office Administration, Telephone Skills, Data Entry, Insurance

Education
Boise State University
Certified Retail/sales cashier, Retailing and Retail Operations

Jackson Community College
Business

Experience
County Commissioners Association of Pennsylvania  February 2012 - Present
Gallagher Bassett Services, Inc.   July 2007 - February 2012
Nationwide Insurance  June 2006 - July 2007
Hunt Club Insurance Agency   November 2005 - May 2006
Nationwide Insurance  June 1999 - January 2000

Skills
Claims Handling, Commercial Insurance, Liability, Automobile Liability, Teamwork, Team Leadership, Property Damage Claims

Education
HACC, Central Pennsylvania's Community College
Elementary Education and Teaching