Encompass Insurance
Encompass Insurance is a subsidiary of Allstate Corporation and is one of the largest personal property and casualty insurance brands sold exclusively through a network of more than 2,400 independent agents. Parent organization: Allstate Headquarters: Northbrook, IL Number of employees: 1,400 (July 2016) Revenue: 1 billion USD Founded: 1999
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Encompass Insurance Employees
Allstate January 2014 - Present
Allstate July 2013 - January 2014
Allstate July 2012 - July 2013
Encompass Insurance July 2011 - July 2012
Reserve Officers Association June 2010 - August 2010
Synch-Solutions May 2008 - August 2008
Tasty Catering May 2007 - August 2008
Skills
Entrepreneurship, Leadership, Financial Analysis, Marketing, Microsoft Office, Data Analysis, Social Media, Strategic Planning, Sales, Financial Modeling, Customer Service, Project Management, Recruiting, Public Speaking, Team Leadership, Management Consulting, Cross-functional Team..., Process Improvement, Risk Management, Analysis, Strategy, Product Development
Education
University of Notre Dame - Mendoza College of Business 2015 — 2016
Master of Science (MS), Finance
The Allstate Corporation 2011 — 2013
Leadership Development Program
Indiana University - Kelley School of Business 2007 — 2011
Bachelor of Science in Business, Finance, Management, Entrepreneurship & Corporate Innovation
Future Leaders for America Foundation 2010 — 2010
Washington Scholars Fellowship, Admiral James J. Carey Chair for the Study of National Public Policy and Defense
Elk Grove High School 2003 — 2007
Esurance July 2015 - Present
Esurance March 2013 - July 2015
Scentsy January 2012 - December 2013
CNA Insurance December 2012 - March 2013
Chubb Insurance December 2012 - March 2013
Electric Insurance Company December 2012 - March 2013
Encompass Insurance July 2012 - March 2013
Pizza Ranch June 2005 - December 2011
Bulldog Marketing Technologies February 2011 - August 2011
Skills
Market Research, Marketing, Advertising, Insurance, Auto Claims, Property & Casualty..., Claims Handling, Social Media, Social Media Marketing, Time Management, PowerPoint, Social Networking, Microsoft Excel, Customer Service, Marketing Communications, Microsoft Office, Marketing Research, Facebook, Event Planning, Marketing Strategy, Teamwork, Account Management, Team Leadership, Photoshop, Inventory Management, Commercial Insurance, Property Claims, Training, Microsoft Word, Leadership, Management, Strategic Planning
Education
University of Northern Iowa 2009 — 2012
Bachelors, Marketing
Iowa Lakes Community College 2007 — 2009
AA
Emmetsburg High 2003 — 2007
High School Diploma
IST Contracting and Landscaping April 2011 - May 2013
State Farm December 2010 - January 2012
Enterprise Rent-A-Car 2000 - 2012
Encompass Insurance January 2008 - December 2010
Enterprise Rent-A-Car May 2000 - January 2008
Department of Defense, US Army 3/385TH 1 BDE, Edison, New Jersey January 1990 - July 2000
Education
East Stroudsburg University of Pennsylvania 1985 — 1991
Bachelor of Arts (BA), Hospitality Administration/Management
Army Officer Basic School
East Stroudsburg University
Bachelor of Science, Hospitality Management
Confidential May 2015 - Present
Encompass Insurance October 2014 - May 2015
HCA September 2013 - September 2014
Professional Service Website for Astrologer KV Vighnesh September 2013 - December 2013
Verisk Health May 2013 - September 2013
Parallon Business Solutions January 2013 - May 2013
Dell June 2012 - December 2012
Personal Websites June 2012 - August 2012
Summit Energy October 2011 - June 2012
Ordusion Technologies Inc March 2010 - September 2011
Skills
.NET, C#, ASP.NET, Software Development, SQL, Web Applications, JavaScript, SDLC, Microsoft Technologies, Enterprise Architecture, ASP, Windows, Testing, Integration, Cloud Computing, Web Services, Microsoft SQL Server, Solution Architecture, Software Project..., SQL Server 2000-2008, Requirements Analysis, WCF, XML, SOA, Web Development, Software Design, Enterprise Software, Linux, Oracle, CSS, Consulting, PHP, Visual Basic, Silverlight, Unix, Java, Vendor Management, Business Intelligence, Scrum, Databases, PL/SQL, Agile Methodologies, Management, Business Analysis, HTML, SaaS, Java Enterprise Edition, MVC, Project Management, Resource Management
Education
Alagappa University 2004 — 2007
MBA, Systems, (First Class)
Vellore Institute of Technology 1995 — 1999
BE, Computer Science and Engineering, (First Class)
Balalok 1986 — 1993
10+2, Mathematics, Physics, Chemistry, (First Class)
ENCOMPASS INSURANCE May 1989 - August 2010
CNA Insurance May 1989 - August 2000
Skills
Property & Casualty..., Insurance, B2B, Sales Management, Cold Calling, New Business Development, Coaching, Consultative Selling, Customer Relations, Negotiation, Problem Solving, Excel, Word, Microsoft Office, PowerPoint, Pricing, Casualty, General Insurance, Selling, Underwriting, Account Management, Mentoring, Management, Team Building, Licensed Property &..., Strategic Planning, Commercial Lines, Umbrella Insurance, Liability, Homeowners, Legal Liability, Workers Compensation, Claim, Brokers, Life Insurance, Term Life Insurance, Professional Liability, Renters, Health Insurance, D&O, Claims Management, Customer Service, Microsoft Word, Sales, Commercial Insurance, Casualty Insurance
Education
Florida State University 1976 — 1979
BS, SPEECH COMMUNICATIONS
Dahlmeier Insurance Agency, Inc. June 2005 - Present
Encompass Insurance February 1999 - May 2003
Skills
Property & Casualty..., Casualty, Commercial Lines, Legal Liability, Commercial Insurance, Negotiation, Liability, General Insurance, Liability Analysis, Umbrella Insurance, Claim, Property Damage, Professional Liability, New Business Development, Subrogation, CPCU, Insurance, Claims Management, Underwriting, Workers Compensation
Education
Ashford University 2010 — 2015
BA, Social Science/Business Administration
Allstate Insurance March 2012 - Present
Encompass Insurance June 2003 - July 2007
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, General Insurance, Life Insurance, Casualty, Umbrella Insurance, Liability, Legal Liability, Term Life Insurance, Sales Management, Sales, Fixed Annuities, Health Insurance, Professional Liability, Disability Insurance, Long-term Care, Whole Life, Universal Life, Brokers, Workers Compensation, Long Term Care Insurance, Commercial Lines, Accident, Health Savings Accounts, Renters, Employee Benefits, Homeowners, IRAs, 401k, Marine Insurance, Casualty Insurance, Financial Services, Investments, Management
Education
Colorado Christian University 2005 — 2007
MBA, Business
The University of Texas at El Paso
Finance, Finance/Marketing
Encompass Insurance June 2015 - Present
Allstate May 2014 - June 2015
St. Joseph's/Candler January 2014 - May 2014
Campus Recreation and Intramurals August 2011 - May 2014
Skills
Public Speaking, Microsoft Office, Contract Management, Operations Management, Continuous Improvement, Facilities Management, PowerPoint, Outlook, Inventory Management, Customer Service, Leadership, Project Management, Process Improvement, Team Building, Procurement, Team Leadership, Microsoft Excel, Coaching, Microsoft Word, Management, Project Planning, Customer Satisfaction, Logistics, Process Scheduler, Supervisory Skills, Time Management
Education
Georgia Southern University 2010 — 2014
Bachelor's Degree, Kinesiology and Exercise Science, Psychology Minor, Alumni
Nationwide Insurance September 2014 - Present
Nationwide Insurance July 2011 - August 2014
Encompass Insurance January 2006 - July 2011
Allstate Insurance 1999 - 2005
Skills
Property & Casualty..., Sales Management, Insurance, General Insurance, Commercial Insurance, Casualty Insurance, Life Insurance, Underwriting, Umbrella Insurance, Liability, Sales, Term Life Insurance
Education
Butler University 1990 — 1994
Master of Business Administration (M.B.A.), Business/Commerce, General
Encompass Insurance September 2014 - Present
Allstate Insurance Company October 2011 - September 2014
North Light Specialty Insurance Company September 2007 - October 2011
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Liability, Risk Management, Life Insurance, Leadership, Strategic Planning
Education
Baldwin Wallace University
Encompass Insurance March 2008 - Present
Encompass Insurance January 2005 - March 2008
Education
DePaul University
Allstate February 2015 - Present
Encompass Insurance December 2012 - February 2015
Allstate September 2011 - December 2012
Allstate Insurance September 2010 - September 2011
Messer Stilp Holdings, LLC February 2010 - July 2010
Peter Shannon & Co. February 2007 - March 2010
White House Black Market May 2006 - August 2007
Skills
Microsoft Excel, Accounting, Accounts Payable, Customer Service, Voyager, Insurance, Leadership, Data Analysis, Access
Education
Dominican University 2009 — 2010
Master of Business Administration
Dominican University 2005 — 2009
Bachelor of Science
Self Employed May 1999 - Present
Encompass Insurance 1999 - 2013
Skills
Claim, Xactimate, Claims Management, Residential Homes, Insurance, Liability, Claims Handling, Negotiation, Analysis, Property, Management, Training, Risk Assessment, Investigation, Customer Service, Software Documentation, Claim Investigation, Property Claims, Adjusters, Property Damage, Large Loss, Litigation Management, Insurance Adjusting, Subrogation, Property & Casualty..., Professional Liability, Adjustments, Underwriting, Claims Resolution, General Insurance, Commercial Insurance
Education
Leonards institute 1999 — 1999
Insurance Adjuster Certification & License, Insurance Policys
Cedar Crest College 1975 — 1979
Bachelor of Arts (B.A.), Fine Arts/ Elementary Education
Encompass Insurance April 2000 - Present
Nationwide Insurance April 1996 - April 2000
Aetna October 1995 - April 1996
Aetna May 1992 - October 1995
Aetna April 1990 - May 1992
Aetna May 1989 - April 1990
Skills
Property & Casualty..., Account Management, Finance, Personal Insurance, Commercial Insurance, Basketball Coaching, Sales Motivation
Education
Drake University 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General
CIC, CPCU, ARM
Allstate Insurance January 2006 - Present
Encompass Insurance January 2006 - December 2009
NJ Transit March 2002 - January 2005
Law Offices of Howard M. Dorian May 1995 - June 1998
Skills
Claims Management, Property & Casualty..., Property Damage, Casualty, Claim Investigation, Microsoft Word, Customer-focused Service, Outlook, Claims Handling, Liability Analysis, Subrogation, Finance, Administrative..., Time Management, Analytical Review, Manageability, Project Management, Professional..., Claims Resolution, Property Claims, Casualty Insurance, Customer Service
Education
Georgia State University 2013 — 2014
Bachelor of Arts (B.A.), Sociology
Seeking New Opportunity April 2014 - Present
Encompass Insurance March 2013 - April 2014
WPP April 1987 - February 2013
MediaEdge:CIA(WPP) 2000 - 2008
Young & Rubicam Inc 1987 - 2000
Skills
Administration, Teamwork, Event Planning, Marketing Communications, Social Media, Microsoft Office, Time Management, Travel Planning, Outlook, Public Relations, Microsoft Word, Microsoft Excel, Advertising, Marketing Research, Internal Communications, Online Advertising, Market Research, Direct Marketing, SAP
Education
CUNY Bronx Community College 1987 — 1989
Inter-American University of Puerto Rico-Metropolitan Campus 1984 — 1985
Allstate February 2015 - Present
Encompass Insurance September 1999 - February 2015
CCC Information Services April 1997 - August 1999
Skills
Claim, Property & Casualty..., Casualty, Liability, Commercial Insurance, Insurance, Claims Management, General Insurance, Legal Liability, Umbrella Insurance, Underwriting, Life Insurance
Education
Fisk University 1987 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
James H Bowen 1984 — 1987
Diploma, General Studies
Walgreens February 2006 - Present
Zurich North America June 2001 - March 2005
Encompass Insurance February 2000 - June 2001
Gallagher Bassett Services, Inc. April 1999 - February 2000
MetLife P&C May 1996 - April 1999
Skills
Insurance, General Liability, Druggist Liability, Personal Lines, Medical Mal, Risk Management, Negotiation, Auto Claims, Product Liability, Managing TPA, Litigation, Litigation Management, Paralegal, Environmental Claims, Coverage Interpertations, Best Practices, New Hire Training, Conduct claim reviews, Auto and Homeowner..., Media Sensitive Claims, Claims Management, Claims Handling, Bodily Injury Claims, Property and Casualty, Liability, Claim, Property Damage, Professional Liability, Casualty Insurance, Property, General Insurance, Insurance Law, Subrogation, Commercial Insurance, Claim Investigation, Mediation, Medical Malpractice, Reinsurance
Education
Roosevelt University 1994 — 1995
Certified Paralegal, Paralegal
Illinois State University 1992 — 1994
Bachelor of Applied Science (BASc), Criminal Justice/Law Enforcement Administration
ET X-Pert Appraisal Service June 2009 - Present
Encompass Insurance November 2002 - May 2009
CNA Insurance May 1984 - November 2002
Safeco Insurance June 1983 - May 1984
Kaman Industrial Technologies June 1981 - June 1983
Skills
Customer Service, Customer Relations, Budget Preparation, Budgets, Claim, Risk Management, Liability, Property & Casualty..., Negotiation, Management, Customer Satisfaction, Claims Management, Analysis, Sales, Public Speaking, Healthcare, Adjustments, Property Damage, Account Management, Leadership, Customer Retention, Direct Sales, Strategic Planning, Business Development, Coaching, Marketing, Time Management, Selling, Training, Sales Management, New Business Development, Team Building, Sales Operations, Contract Negotiation, Marketing Strategy, Performance Management, Social Media Marketing, Fitness Training, Social Networking, Product Development, Motorcycle, Cold Calling, Corporate Communications
Education
Jarvis Christian College 1978 — 1981
Bachelor of Science, Accounting, 3.85 G.P.A.
Encompass Insurance January 2000 - Present
Awesome Dawgs Dog Training, LLC November 2013 - Present
CNA Insurance November 1979 - December 1999
Skills
Management, Call Centers, Customer Service, Property & Casualty..., Business Process..., Project Management, Dog Training, Training, Team Management, Process Improvement, Customer Satisfaction, Time Management, General Insurance, Risk Management
Education
Kutztown University of Pennsylvania 2012 — 2013
Canine Training and Management Certification
Reading Area Community College
Business Administration and Management, General
Allstate November 2013 - Present
Encompass Insurance November 2013 - September 2014
The Eichholz Law Firm May 2013 - November 2013
Grange Insurance August 2004 - May 2013
Progressive Insurance July 2000 - August 2004
Law Firms June 1997 - July 2000
Skills
Multi Tasking, Communication Skills, Leadership, Negotiation, Analysis, Investigation, Medical Terminology, Medical Malpractice, Claim, Insurance, Casualty, Claim Investigation, Claims Management, Liability Analysis, Liability, Claims Handling, Claims Resolution, Commercial Lines, Property, Property Claims, Casualty Claims, Commercial Insurance, Insurance Law, Reinsurance, Homeowners, Umbrella Insurance, Automobile Liability, Claims Investigations, Legal Liability, Property Damage, Injury, Fraud, Personal Injury, Insurance Adjusting, Defense, Adjustments, Customer Retention, Time Management, Personal Injury..., Auto Claims, Outlook, Customer Service
Education
Eastern Kentucky University 1993 — 1997
Bachelors of Science, Paralegal Science
Morehead State University 1992 — 1993
Kemper Preferred April 2015 - Present
Tower Group Companies July 2010 - April 2015
OneBeacon Insurance September 2006 - July 2010
Chubb Insurance 2005 - 2006
Encompass Insurance 2000 - 2005
Skills
Casualty Insurance
Education
Hofstra University 1994 — 1996
Master of Business Administration (MBA), Finance, General
Bryant University 1985 — 1989
Bachelor's degree, Finance, General
State Farm February 2014 - Present
Kmart 2012 - Present
Encompass Insurance 1997 - 2010
Glenwood Insurance Agency, Sterling Insurance Agency, and Continental Insurance Agency Alliance December 1991 - January 1997
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Commercial Insurance, General Insurance, Underwriting, Workers Compensation, Liability, Casualty, Legal Liability, Risk Management, Life Insurance, Customer Service, Term Life Insurance, Employee Benefits, Umbrella Insurance, Fraud, Investigation, Health Insurance, Disability Insurance, Casualty Insurance
Education
Ashford University 2015 — 2019
Bachelor’s Degree, Business Administration and Management, General
Winterstien Adult Center 1981 — 1985
Energy Action Network June 2015 - Present
Buttermillk Girl, LLC. May 2012 - Present
Good News Garage October 2013 - May 2015
Ascentria Care Alliance October 2013 - May 2015
Fletcher Allen Health Care October 2008 - May 2012
Allstate Insurance 2007 - October 2008
Encompass Insurance March 2004 - April 2007
Allstate May 2002 - March 2004
Evolution Point December 2001 - May 2002
Xceed May 2001 - December 2001
Skills
Social Media, Interactive Marketing, Marketing, Marketing Communications, Integrated Marketing, Web Development, Marketing Strategy, Social Media Marketing, Web Marketing, Online Marketing, SEO, Google Analytics, Email Marketing, SEM, Digital Marketing, Web Analytics, Copywriting, Social Networking, Advertising, Blogging, Strategic Communications, Facebook, Digital Strategy, Website Development, Public Relations, WordPress, E-commerce, Strategy, Brand Development, Corporate Communications, Entrepreneurship, Editing, Content Management, Internal Communications, Web Content, Press Releases, Strategic Planning, Event Planning, Newsletters, Marketing Management, Project Management, Media Relations, Direct Marketing, Online Advertising
Education
Roosevelt University 1996 — 1997
MS
Western Illinois University 1988 — 1992
BA
Maine west high school 1984 — 1988
High School Diploma
DePaul University
Master’s Degree
Encompass Insurance 1995 - 2014
Burchett Natural Gas 1976 - 2014
IMCO Services (M-I Swaco) 1981 - 1982
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
IMCO Services Mud Scool
Drilling Fluids technician certificate, Drilling Fluids
Eastern Kentucky University
Bachelor of Business Administration (B.B.A.), Marketing
Hocking College
Associates, Oil Well Drilling & Production Technology
Kalmbach Publishing Co. November 2009 - Present
Encompass Insurance 2007 - Present
Maaco Corporation November 2005 - March 2007
Enterprise Rent-A-Car April 2000 - November 2005
Six Flags January 1995 - October 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Teaching, Photoshop
Education
Joe Kubert School of Cartoon and Graphic Art 1994 — 1997
Illustration
The Family Affair Foundation Vocational Retreat June 2011 - Present
Encompass Insurance March 2005 - 2011
Humana January 2004 - February 2005
HR Solutions 1999 - 2001
Skills
Coaching, Employee Relations, Customer Relations, Microsoft Office, Performance Management, Human Resources, Customer Service, Recruiting, Training, Applicant Tracking..., Talent Acquisition, Talent Management, Technical Recruiting, College Recruiting, HRIS, Onboarding, Interviews, Employee Benefits, Employee Engagement, Succession Planning, Internet Recruiting, Process Improvement, Team Building, Leadership, Management, Account Management, Cross-functional Team..., Organizational..., Taleo, Sourcing, Temporary Placement, Strategy, Personnel Management, Resume Writing, SDLC, Deferred Compensation, Workforce Planning, Leadership Development, New Hire Orientations, Benefits Negotiation, Vendor Management, Hiring, Executive Search, Employee Training, Benefits Administration, Career Development, Job Fairs, Screening, PeopleSoft, Contract Recruitment
Education
Arizona State University
Bachelors, Business Administration
Maine East High School
Freeway Insurance Services, Inc. June 2015 - Present
Nationwide Insurance January 2012 - June 2015
Church Mutual Insurance Company March 2010 - January 2012
Church Mutual Insurance Group March 2010 - January 2012
Merchants Mutual Insurance January 2009 - December 2009
Merchants Insurance Group January 2009 - December 2009
Allstate June 2005 - October 2008
Encompass Insurance (An Allstate Company) June 2005 - June 2008
Encompass Insurance March 1998 - June 2005
Encompass Insurance March 1998 - June 2005
Skills
Property & Casualty..., Sales, Underwriting, Training, Sales Management, Leadership, Marketing, Selling, Management, Commercial Insurance, Professional Liability, Cold Calling, Sales Operations, Insurance, Health Insurance, Risk Management, Workers Compensation, Casualty, Umbrella Insurance, General Insurance, Liability, Commercial Lines, Casualty Insurance
Education
New York State Department of Insurance 2006 — 2008
Heidelberg University 1982 — 1986
Bachelor of Arts, Business Administration and Economics
Newark Senior High 1978 — 1982
Allstate Insurance Company 2012 - Present
Allstate Insurance Company January 2000 - Present
Allstate Insurance Company 2009 - 2012
Allstate Insurance Company September 2005 - October 2009
Allstate Insurance Company January 2004 - October 2005
Encompass Insurance January 2000 - December 2003
CNA Insurance 1998 - 1999
CNA Insurance 1996 - 1997
CNA Insurance 1995 - 1996
General Accident Insurance Company (Ja.) Limited 1992 - 1995
Skills
Project Management, Property & Casualty..., Claim, Commercial Insurance, General Insurance, Claims Management, Risk Management, Litigation Management, Workers Compensation, Management, Leadership, Training, Legal Liability, Business Analysis, Strategy, Commercial Lines, Professional Liability, Claim Investigation, Life Insurance, Property Damage, Team Building, Claims Resolution, Business Process, Liability Analysis, Change Management, Claims Handling, Cross-functional Team..., Subrogation, Sales, Reinsurance, Call Centers, Underwriting, Product Liability, Risk Assessment, Umbrella Insurance, Business Requirements, Litigation, Customer Service, Insurance, Liability, Casualty Insurance, Process Improvement, Business Process..., Motorcycle, Property Claims, Brokers, CPCU, Employee Benefits, Workers' Compensation...
Education
Illinois State University 1987 — 1989
B.A ., Business Administration
Lincoln Land Community College 1985 — 1987
Associate in Science
Encompass Insurance February 2014 - Present
Encompass Insurance June 2009 - January 2014
Westfield Group/Westfield Insurance April 2005 - June 2009
Westfield Group/Westfield Insurance October 2003 - March 2005
Westfield Group/Westfield Insurance September 2001 - September 2003
Allstate April 1997 - April 2001
Allstate 1997 - 2000
Skills
P&C Insurance, Presentation Development, Sales Presentations, Instructor-led Training, Sales Management, Consultative Sales..., Risk Management, Casualty, Underwriting, Leadership, Training, Sales Operations, Business Planning, Agents, Casualty Insurance, Customer Satisfaction, General Insurance, Insurance, Liability, Relationship Building, Property & Casualty..., Umbrella Insurance
Education
Hollins University 1991 — 1995
Bachelor of Arts (B.A.), Communication and Media Studies
The Egan Group, Inc. 2000 - Present
InboxDetox.com 1999 - Present
CPCU Society 1980 - 2010
Mindbridge 2008 - 2008
Inscape Publishing 2000 - 2007
CNA Insurance 1983 - 2005
Encompass Insurance 1983 - 2004
Encompass Insurance / CNA Personal Insurance 1983 - 2004
Aetna Life & Casualty 1974 - 1983
Skills
Public Speaking, Networking, Workshop Facilitation, Change Management, Business Relationship..., Risk Management, Leadership, Leadership Development, Insurance, Strategic Planning, Team Leadership, Time Management, Executive Coaching, Strategy, Program Management, Marketing, Motivational Speaking, Social Networking, Team Building, Coaching, Entrepreneurship, New Business Development, Training, Small Business, Management, Social Media, Consulting, Business Strategy, Newsletters, Career Development, Interviews, Process Improvement, Facebook, Published Author, Executive Management, Property & Casualty..., Fundraising, Public Relations, Organizational..., Business Development, Thought Leadership, Business Networking, Business, Career Counseling, Executive Development, Business Coaching, Personal Development, Management Consulting, Business Planning, Organizational...
Education
Duke University 1970 — 1974
BA, Sociology
Encompass Insurance January 2014 - Present
Encompass Insurance August 2011 - December 2013
Encompass Insurance October 2008 - August 2011
Encompass January 2006 - October 2008
Allstate June 2002 - January 2006
Allstate August 1985 - May 2005
Skills
Casualty, Claim, Management, Organization, Property & Casualty..., Claims Management, General Insurance, Liability, Legal Liability, Insurance, Subrogation, Change Management, Program Management, Professional Liability, Risk Management, Homeowners, Claims Resolution, Process Improvement, Reinsurance, Financial Risk, Call Centers, Leadership, Liability Analysis, Customer Service, Claim Investigation, Claims Handling, Property Damage, Property Claims, Vendor Management, Settlement, Analysis, Litigation Management, Umbrella Insurance, Strategy, Casualty Insurance
Education
Illinois State University 1981 — 1985
Marketing, Minors in Economics and Business Administration
Zurich North America March 2013 - Present
DePaul University September 2008 - Present
CNA Insurance February 2011 - February 2013
Firemans Fund Insurance Company March 2005 - February 2011
Encompass Insurance February 2003 - March 2005
Chicago Consulting Actuaries June 2001 - February 2003
Skills
Actuarial Science, Property & Casualty..., General Insurance, Insurance, Casualty, Pricing, SAS, Risk Management, Employee Benefits, Business Objects, VBA, Workers Compensation, Professional Liability, Financial Risk, Statistical Modeling, Liability, Quantitative Analytics, Commercial Insurance
Education
DePaul University 2006 — 2008
MS, Applied Mathematics
State University of New York College at Buffalo 1997 — 2001
BS, Mathematics, Economics
Allstate February 2015 - Present
Allstate February 2014 - February 2015
Allstate July 2012 - February 2014
Encompass Insurance October 2010 - July 2012
Encompass Insurance July 2008 - October 2010
Chubb Insurance July 2007 - July 2008
Allied Insurance May 2005 - June 2007
Skills
Property & Casualty..., Underwriting, Commercial Insurance, General Insurance, Sales, Strategy, Communication Skills, Business Strategy, Insurance
Education
Drake University 2001 — 2005
Bachelor of Science, Business Administration
Maine South 1997 — 2001
Nationwide Insurance April 2002 - Present
Encompass Insurance 1998 - 2002
New Castle County 1997 - 1998
Progressive Insurance 1997 - 1998
Skills
Interviewing, Claims, Investigations, Fraud, Insurance, Fraud Investigations, Background Checks, Investigation, Law Enforcement, Word, Excel, Customer Relations, Insurance Claims, Workers Compensation, Customer Service, Public Speaking, Security, Problem Solving, Private Investigations
Education
DeSales University 1994 — 1996
Bachelor of Arts, Criminal Justice
Whitehall 1989 — 1992
High School Degree, General Studies
Encompass Insurance April 2007 - Present
Allstate August 1998 - April 2007
Skills
Auto Damage Analysis, Teaching, Team Leadership, Coaching
Education
CSU Sacramento 1987 — 1995
Master of Science, Exercise Physiology
Solano Community College
Vermont Mutual Insurance Group February 2011 - Present
Town of Lakeville 2005 - Present
I-CAR 1999 - January 2012
Encompass Insurance 2005 - 2011
BlueHills Regional Technical High School 2001 - 2011
Skills
ASE Certified, I-CAR Platinum, NFPA, commonwelth of..., state of ct MVPD..., state of RI motor..., state of vt auto..., commonwelth of mass..., florida motor vehicle..., maine adjuster, Automotive Repair, Technical Trainers, Automobile, Damage, Parts, Vehicles, Customer Satisfaction, Warranty, Automotive, Claim, Collision, Automotive Aftermarket, Claims Management, Insurance, Training, Profit, Motorcycle, Customer Retention, Operations Management, Property & Casualty..., Sales Management, Negotiation, Sales Process, Team Building, Coaching, Instructor-led Training, Fleet Management, Employee Training, Technical Training, Process Improvement, Subrogation, Sales Operations, Inventory Management, Purchasing, Leadership, Pricing, CCC Pathways, Continuous Improvement
Education
Fitchburg State College
Educational/Instructional Technology
Encompass Insurance October 2004 - Present
Franklin Templeton Investments February 2000 - October 2004
Skills
Claim, Subrogation, Liability Analysis, Risk Management, Insurance, Financial Services, Investments, Liability
Education
California State University-Sacramento 1998 — 1999
Bachelor's Degree, Political Science and Government
Humboldt State University 1995 — 1998
Forestry and Political Science
Encompass Insurance September 2009 - Present
Wetzel and Lanzi, Inc. May 1990 - Present
Wetzel & Lanzi Insurance May 1985 - Present
Skills
Underwriting, Negotiation, Insurance, Commercial Insurance, Legal Liability, Budgets, Casualty, Liability, Professional Liability, Property & Casualty..., Commercial Lines, Marketing, Claim, General Insurance, Claims Management, Disability Insurance, Umbrella Insurance, Health Insurance, Employment Practices..., Term Life Insurance, Brokers, D&O, Workers Compensation, Financial Risk, Life Insurance, Inland Marine, Reinsurance, Employee Benefits, Liability Analysis, New Business Development, Claim Investigation, Risk Management, Directors & Officers..., Casualty Insurance, Health Savings Accounts, Excess, Small Business
Education
Franklin & Marshall College 1981 — 1985
B.A, Political Science, English
St. Pauls 1971 — 1981
High School Diploma
AAA Insurance January 2015 - Present
AAA Insurance September 2008 - Present
Encompass Insurance February 2002 - August 2008
Infinity Insurance 1999 - 2003
Skills
Insurance, Marketing, Sales, Workers Compensation, Recruiting, Sales Operations, Commercial Lines, Underwriting, Commercial Insurance, Legal Liability, General Insurance, Property & Casualty..., Health Insurance, Liability, Claim, Casualty Insurance, Life Insurance, Term Life Insurance, Umbrella Insurance, Casualty, Customer Service, Contract Negotiation
Education
Indiana University 1986 — 1990
CNA Insurance January 2014 - July 2014
Allstate Insurance Company January 2007 - December 2013
Allstate Insurance Company October 2010 - April 2011
Encompass Insurance December 2005 - January 2007
Allstate August 2003 - December 2005
Allstate October 2001 - August 2003
Allstate October 2000 - October 2001
Allstate December 1999 - October 2000
Skills
Business Development, Strategy, Sales Management, Negotiation, Leadership, Product Development, Sales Operations, Training, Strategic Planning, Marketing Strategy, Management, Marketing, Business Process, Competitive Analysis, Pricing, Analysis, Personal Lines Auto, Business Process..., Design Consulting, Selling, Vendor Relations, Claims, Commercial Insurance, Property, Claim, Educational Technology, Sales, Property & Casualty...
Education
Lake Forest Graduate School of Management 2003 — 2006
MASTERS OF BUSINESS ADMINISTRATION, Business
University of Wisconsin-Whitewater
Bachelor's Degree, Marketing and Advertising
self January 2012 - Present
Quincy Mutual Insurance Co May 2009 - December 2011
Commonwealth Auto Reinsurers 2006 - 2010
Encompass Insurance 1973 - April 2009
Encompass/Allstate 1999 - 2009
Encompass Insurance / CNA Personal Insurance 1990 - 2009
CNA Insurance March 1973 - December 1999
Skills
Commercial Insurance, Property & Casualty..., Casualty, Underwriting, Commercial Lines, Insurance, Professional Liability, Leadership, General Insurance, Strategic Planning, Marketing, Workers Compensation, Liability, Claim, Management
Education
Weston Jesuit School of Theology 1970 — 1972
MTh cand., Theological and Ministerial Studies
Saint Paul University 1968 — 1970
BA, Philisophy, French
Assumption College 1965 — 1968
La Salette Seminary
Allstate April 2009 - Present
Encompass Insurance January 2005 - April 2009
Encompass Insurance September 1997 - January 2005
Aetna Insurance June 1988 - September 1997
Skills
Property & Casualty..., Insurance, General Insurance, Sales Management, Health and Benefit..., New Business Development, Sales, Leadership, Marketing, Team Building, Account Management, Claims Management, Customer Retention, Call Centers, Professional Liability, Life Insurance, Small Business, Recruiting
Education
Albright College 1984 — 1988
Bachelor of Arts (B.A.), English and Communications
Holy Name High School 1980 — 1984
Encompass Insurance January 1997 - May 2014
MemoryMaker Explorers, Inc. 2012 - 2012
Crum & Forrester Managers March 1987 - July 1989
Skills
Claims Management, Liability, Property & Casualty..., Liability Analysis, General Insurance, Claim Investigation, Subrogation, Professional Liability, Directors & Officers..., Personal Injury..., Litigation Management, Casualty, Property Claims, Claims Resolution, Underwriting, Indemnity, Legal Liability, Commercial Insurance, Motional Speaker, Teacher Mentoring, Claims Handling, CPCU, Property Damage, Health Insurance, Excess, Commercial Lines, Inland Marine, Claim, Public Liability, Casualty Claims, Employment Practices..., Workers' Compensation..., Umbrella Insurance, Leadership, Life Insurance, Medical Malpractice, Reinsurance, Licensed Property &..., Risk Management, Marine Insurance, Insurance, Personal Injury, Xactimate, Settlement, Employee Benefits, Adjustments, Insurance Law, Product Liability, Adjusters, Mediation
Education
Olivet Nazarene University 2006 — 2008
MBA, Business, 3.78
Barat College of DePaul University 1969 — 1973
BA, Theater/Dance
Encompass Insurance March 2015 - Present
Liberty Mutual Insurance November 2010 - March 2015
COO F & D Enterprises LLC September 2008 - November 2010
Education
Rider University 2000 — 2003
MA ED. Administration, Eduction Administration
Fairleigh Dickinson University 1989 — 1994
Bachelor's degree, Marketing/Finance
Allstate Financial May 2012 - Present
Encompass Insurance January 2011 - May 2012
Encompass Insurance April 2007 - January 2011
Allstate Insurance February 2003 - April 2007
Cors Inc February 2002 - February 2003
Multiple Recruiting Positions March 1998 - February 2002
Skills
Recruiting, Sourcing, Project Management, Sales, Customer Service, Time Management, Program Management, Management, Team Leadership, Process Improvement, Accounting, SDLC, Networking, Vendor Management, Strategy, Training, Change Management, Project Planning, Leadership, Insurance, Negotiation
Education
Allstate Six Sigma Certification 2009 — 2009
DePaul University
Bachelors, Finance
Project Management Institute
Tools and Techniques of Project Management
Encompass Insurance October 2013 - Present
The Phunky Elephant October 2012 - Present
Staten Island Advance January 1998 - Present
Chili's March 2011 - March 2012
PetSmart Inc August 2009 - January 2011
PetSmart Inc August 2009 - November 2010
Gold Medal Bakery January 2007 - June 2009
Stop and Shop June 2005 - January 2007
Department of Pharmacy Practice and Administration October 2003 - May 2005
Waldbaum's Supermarket March 2002 - April 2005
Skills
Leadership, CRM, Time Management, Product Development, Management, Sales Operations, Customer Service, Sales, Human Resources, Retail, Microsoft Excel, Analysis, Customer Satisfaction, Microsoft Office, Marketing, Microsoft Word, Social Networking, PowerPoint, Social Media, Problem Solving, Outlook, Teamwork, Insurance
Education
City University of New York-College of Staten Island 2006 — 2009
BS, Business Management
University of the Sciences in Philadelphia 2003 — 2005
N/A, Pharmaceutics
Encompass Insurance July 2015 - Present
Allstate Insurance Co. April 2015 - Present
Allstate Insurance Co. November 2012 - April 2015
Allstate Insurance Co. March 2011 - December 2012
US Navy February 1995 - February 1999
Skills
IT Strategy, Vendor Management, ITIL, Change Management, Data Warehousing, IT Management, Solution Architecture, IT Operations, Leadership, Data Center, Management, Databases, Agile Methodologies, Enterprise Software, SDLC, Business Analysis, Business Process..., Enterprise Architecture, Information Technology, PMO, PMP, Process Improvement, Program Management, Project Portfolio..., Security, IT Service Management, Strategy, SaaS, Infrastructure
Education
Lake Forest Graduate School of Management 2006 — 2008
MBA, Organizational Behavior
Columbia College 1993 — 1998
Bachelor of Science, Psychology
Allstate June 2014 - Present
Encompass Insurance December 2005 - June 2014
Allstate November 1996 - December 2005
Skills
Risk Management, Insurance, Process Improvement, Sales, Mutual Funds, Customer Service, Leadership, Financial Services, Securities, Mortgage Lending
Education
Jackson State University 1985 — 1991
Bachelor’s Degree, Business Administration and Management
Encompass Insurance 2015 - Present
Encompass Insurance July 2013 - August 2015
Fulton County November 2010 - July 2013
Bartech Group (Travelers Insurance) April 2010 - October 2010
Travis County February 2007 - January 2010
Texas Department of Criminal Justice January 2005 - February 2007
Skills
Excellent time..., Highly skilled..., Administrative..., Data Entry, Office Management, Legal Writing, Time Management, Human Resources, Customer Service, Invoicing, Management, Research, Courts, Databases, Accounting, Filing, Proofreading, Negotiation, Bookkeeping, Government, Insurance, Policy, Administrative...
Education
South University-Savannah
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Gwinnett Technical College 2012 — 2015
Business Management, Operations Management
Broadspire September 2011 - Present
Xchanging July 2007 - September 2011
Tokio Marine Management, Inc. 2005 - 2007
Encompass Insurance 1998 - 2005
United States Army 1994 - 2005
United States Marine Corps 1980 - 1993
Skills
Property & Casualty..., Casualty Insurance, Liability, Claim, Commercial Insurance, Workers Compensation, Insurance, General Insurance, Claims Management, Underwriting, Claim Investigation, Litigation Management
Education
Chapman University
Criminal Justice and Legal Studies
Santa Ana College
Criminal Justice and Legal Studies
Workflow Concepts April 2015 - Present
My Two Daughters Botanicals May 2012 - September 2015
Training & Workflow Consultant-Self Employed October 2013 - April 2015
Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont August 2014 - October 2014
Commerce Insurance (MAPFRE USA) April 2003 - June 2012
Encompass Insurance 1999 - 2003
CNA Personal Insurance 1995 - 1999
Reading School District 1991 - 1995
Skills
Training, Leadership, Customer Service, Employee Training, Team Building, Management, Analysis, Call Center Development, Public Speaking, Coaching, Process Improvement, Entrepreneurship, Teaching, Staff Supervision, Creative Writing, Supervisory Skills, Microsoft Office, Editing, Team-oriented, Supervisory Experience, Procedure Development, Skilled Communicator, Analytical Skills, Teacher Training, Project Management, Workflow Management, Instructor-led Training, Managing Workflow, Insurance, Property & Casualty..., Underwriting, Microsoft Visio 2013, Microsoft Excel, Writing, Staff Training, Training Skills, Analytical Abilities, Communicator, Team Oriented, Independent, Independent Thinker, Relationship Cultivation, Self-starter, Flexibility, Persuasiveness, Procedure Creation
Education
Kutztown University of Pennsylvania 1986 — 1990
Bachelor of Science, Elementary and Early Childhood Education
Hanover Park High School 1982 — 1986
Encompass Insurance February 1982 - Present
Skills
Property & Casualty..., Insurance, General Insurance, Casualty, Claim, Commercial Insurance, Liability, Underwriting, Legal Liability, Claims Management, Commercial Lines, Workers Compensation
Education
Franklin University
Uber June 2014 - Present
San Francisco State University 2013 - April 2015
The Climate Corporation March 2013 - June 2014
Esurance May 2012 - March 2013
Loyola University Chicago September 2010 - May 2012
Allstate September 2009 - May 2012
Allstate March 2009 - September 2009
Encompass Insurance July 2008 - March 2009
Allstate July 2006 - 2008
Merchandise Mart Properties, Inc. November 2002 - July 2006
Skills
Litigation Management, Dispute Resolution, Business Strategy, Innovation, Adult Education, Property & Casualty..., Contract Management, Contract Negotiation, Legal Writing, Litigation, Commercial Litigation, Insurance, Corporate Law, Finance, Litigation Support, Due Diligence, Claim, Intellectual Property, Licensing, Policy, Leadership, Trials, Risk Management, Arbitration, Strategy, Start-ups, Management, Insurance Law, Strategic Planning
Education
The John Marshall Law School 2002 — 2005
JD, Law
Lake Forest Graduate School of Management 2006 — 2009
MBA, Business
West Virginia University 1998 — 2002
BA, Political Sci.
Yardi June 2015 - Present
First American Financial Corporation January 2013 - May 2015
HireRight October 2006 - January 2013
XDimensional Technologies August 2003 - October 2006
Encompass Insurance 2000 - 2003
Lenscrafters January 1990 - September 2001
Mercury Insurance January 1999 - December 1999
Skills
Product Marketing, Project Management, Teamwork, Team Leadership, Program Management, Process Improvement, Vendor Management, Management, Business Analysis, Team Building, SaaS, Cross-functional Team..., Change Management, CRM, Leadership, Training, Enterprise Software, Customer Service, Customer Satisfaction, Account Management
Education
California State University-Fullerton
Bachelor of Arts, Business Administration - Management
EK Insurance December 2014 - Present
Nationwide Insurance October 2012 - December 2014
Allstate Insurance January 2010 - November 2012
Allstate Insurance July 2008 - May 2010
Allstate Insurance September 2006 - July 2008
Encompass Insurance June 2003 - September 2006
Skills
Customer Service, Cold Calling, Sales Process, Risk Management, Recruitment/Retention, Sales Support, Advertising Sales, Employee Hiring, Business Planning, New Business Development, Business Process, Small Business..., Goal Development, Training & Development, Staff Training, Public Speaking, Sales Presentations, Business Analysis, Data Analysis, Recruiting, Commercial Insurance, Insurance, Underwriting, Casualty, Coaching, Business Development, Health Insurance, Sales, Life Insurance, Licensed Property, Account Management, Training, Customer Retention, Property, Team Building, Strategic Planning, Financial Services, Analysis, Property & Casualty..., Sales Management, Term Life Insurance, Marketing, Umbrella Insurance, Small Business, Fixed Annuities, Liability, Disability Insurance, Legal Liability, General Insurance, Casualty Insurance
Education
Lock Haven University of Pennsylvania 2003 — 2007
Encompass Insurance March 2014 - Present
Air National Guard April 2009 - Present
Education
Community College of the Air Force
Associate's degree
Raritan Valley Community College
Associate of Arts and Sciences (A.A.S.)
Piscataway Township High School 2003 — 2007
High School Diploma
Encompass Insurance March 2005 - Present
Allstate 2005 - Present
Skills
Subrogation, General Insurance, Adjustments, Insurance Adjusting, Adjusters, Investigation, I-CAR Platinum, CCC Pathways, Automobile Liability, Auto Theft, CCC One, Audatex, Negotiation
Education
Frostburg State University 1997 — 2001
Bachelor of Science (B.S.), Psychology
Allstate December 2014 - Present
Encompass Insurance January 2014 - November 2014
Allstate Insurance January 2005 - December 2013
Allstate March 2011 - May 2012
Allstate Insurance January 2011 - December 2011
Allstate Insurance Co January 2004 - August 2005
Skills
Strategic Thinking, Distributed..., Project Delivery, PCI DSS, ITIL, .NET, Program Delivery, Enterprise Architecture, Architecture, Solution Architecture, IT Strategy, SDLC, RFP, Software Project..., Enterprise Solution..., Solution Delivery, Design Patterns, Application Architecture, Software Development, EAI, Integration, SOA, Enterprise Software, Cross-functional Team..., System Architecture, Business Architecture, Visio, Sparx Enterprise..., Archimate, Technology Roadmapping, ESB, Technical Architecture, Systems Analysis, Leadership, Business Process Design, Web Services, Data Architecture, UML, Business Requirements, Technical Leadership, Vendor Management, Governance, Cloud Computing, Disaster Recovery, Web Applications, OOAD, Requirements Gathering, Data Warehousing, Agile Methodologies, Architectures
Education
DePaul University 2005 — 2007
MS
Universidad de Puerto Rico 1998 — 2003
BS
Encompass Insurance September 2013 - Present
Allstate Insurance Company November 2010 - September 2013
Allstate March 2007 - November 2010
Allstate June 2004 - March 2007
Allstate June 2003 - August 2003
Skills
Variance Analysis, Property & Casualty..., Financial Analysis, Financial Reporting, Strategic Financial..., Product Management, Benefit Cost Analysis, Business Objects, SAP, Financial Forecasting, Corporate Finance, Microsoft Office, Financial Modeling
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2011
Master of Business Administration (MBA), Concentration in Finance & Leadership & Change Management
DePaul University 2000 — 2004
Bachelor of Science (B.S.), Finance, General
Encompass Insurance January 2015 - Present
Marchris Engineering LTD February 2014 - January 2015
MOTOROLA MOBILITY August 2000 - March 2013
HENKEL ADHESIVES August 1998 - August 2000
Skills
Training, Office Management, Invoicing, Expenses, Event Planning, Microsoft Word, PowerPoint, Office Administration, Data Entry, Team Leadership, Public Speaking, Accounts Receivable, Windows, Microsoft Office, Microsoft Office 2007, Microsoft Excel, Microsoft Publisher, Time Management, Troubleshooting, Spreadsheets, Team Building, Administrative..., Social Networking, Customer Service, Accounts Payable, Windows 7, Outlook, Coaching, Budgets, Problem Solving, Travel Arrangements, Purchasing, Corporate Communications, Leadership, Entrepreneurship, Creative Problem Solving, Research
Education
Elgin Community College
Associates Degree, Liberal Studies
Larkin HIgh School
Financial Pacific Insurance. A Member of the United Fire Group February 2012 - Present
The Hartford December 2008 - February 2012
Encompass Insurance January 2005 - December 2008
Allstate April 1999 - December 2005
Allied Insurance March 1995 - April 1999
Maryland Casualty 1988 - 1993
Skills
Commercial Insurance, Underwriting, Property & Casualty..., Sales Management, Marketing Strategy, Marketing Management, Personal Insurance, Strategic Leadership, Team Leadership, Insurance, General Insurance, Employment Practices..., Marketing, Commercial Lines, Sales, Brokers, Casualty Insurance
Education
California State University-Sacramento
BS, Business, Insurance
Jesuit
Encompass Insurance August 2014 - Present
Allstate Insurance, Litke Financial Group July 2011 - August 2014
Allstate 2011 - 2014
Indiana University August 2007 - May 2011
Deerfield Park District May 2007 - August 2010
Kohn Roseth & Associates January 2005 - March 2006
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Facebook, Research, Public Speaking, Customer Service, Social Networking, Insurance, Outlook, Social Media Marketing, Access, Data Analysis, Time Management, Finance
Education
Lake Forest Graduate School of Management 2013 — 2015
Master of Business Administration (MBA), Global Business
Indiana University Bloomington 2007 — 2011
Bachelor of Science in Public Affairs, Public Financial Management, Marketing
IES Abroad Milan, Universita Cattolica del Sacro Cuore 2010 — 2010
Studied International Finance and Social Media, Finance, Italian, and Italian Media
Deerfield High School 2003 — 2007
Uber November 2014 - Present
Encompass Insurance June 2012 - November 2014
SCA Appraisal Company February 2010 - June 2012
AutoClaims Direct Inc. December 2008 - March 2010
Progressive Insurance October 2004 - July 2008
Skills
Audatex Estimating..., Mitchell's Estimating..., Insurance, Customer Service, Customer Satisfaction, Policy Analysis, Inventory Management, Claims, Liability, Property Damage, Negotiation, Customer Relations, Property & Casualty..., Insurance Claims, Process Improvement, Casualty, Claims Management, CCC Pathways, Leadership, Training, Underwriting, Claim, Analysis, Liability Analysis, Workers Compensation, Operations Management, Automobile, Subrogation, Commercial Lines, General Insurance, Litigation Management, Account Management, Claims Resolution, Team Building, Employee Benefits, Management, Risk Management, Life Insurance, Adjusters, Commercial Insurance, Claim Investigation, Team Leadership, Strategic Planning, Health Insurance, Professional Liability, Legal Liability, Property Claims, Claims Handling
Education
University of California, Berkeley 2002 — 2004
BA, American Studies
De Anza College 2000 — 2002
Encompass Insurance September 2013 - Present
Encompass Insurance January 2004 - September 2013
Allstate Insurance Company January 1988 - December 2003
Allstate Insurance July 1982 - January 1988
Skills
Claims Management, Subrogation, Property Damage, Casualty, Property & Casualty..., Claim, Liability, Legal Liability, General Insurance, Commercial Lines, Claim Investigation, Liability Analysis, Litigation Management, Commercial Insurance, Insurance, Underwriting, CPCU, Professional Liability, Property Claims, Large Loss, Workers Compensation, Casualty Insurance, Umbrella Insurance, Claims Resolution
Education
Boston College - Carroll School of Management 1978 — 1982
Bachelor's degree, Marketing & Accounting
Encompass Insurance March 2005 - Present
Encompass Insurance December 1988 - Present
Skills
Property & Casualty..., Claim, Claims Management, Insurance, Casualty, Liability, Claim Investigation, Commercial Lines, Process Improvement, Claims Resolution, Umbrella Insurance
Education
Excelsior College 2007 — 2010
Bachelor's degree, Business Administration and Management, General
United States Trustee December 2009 - Present
Encompass Insurance November 2000 - June 2009
HR Logic/Novacare Employee Services February 1998 - October 2000
HR Logic 1998 - 2000
Arbitration Forums January 1991 - June 1997
Skills
Claims, Insurance, Problem Solving, Team Building, Leadership Development, Compliance, Strategic Planning, Insurance Claims, Process Improvement, Customer Service, Customer Satisfaction, Coaching, Change Management, Microsoft Office, Team Leadership, Negotiation, Property & Casualty..., Casualty, Claims Management, Performance Management, Budgeting, Public Speaking, Operations Management, Supervisory Skills, Budgets, Claim
Education
California State University Stanislaus 1980 — 1984
Bachelor of Arts, Sociology
Allstate Canada April 2011 - Present
Syntel January 2010 - April 2011
Encompass Insurance May 2004 - January 2010
Wells Fargo May 2003 - May 2004
www.thenewsmarket.com September 2002 - May 2003
Syntel Ltd August 2000 - August 2002
Geosoft Inc. 1999 - 2000
Skills
SDLC, Requirements Analysis, Software Project..., Business Analysis, Agile Methodologies, IT Strategy, Requirements Gathering, Vendor Management, Project Management, PMP, Management, Web Services, Resource Management, Integration, Solution Architecture, VSAM
Education
Karnatak University 1992 — 1996
Bachelor of Engineering (B.E.), Automobile
Encompass Insurance July 2014 - Present
Encompass Insurance October 2011 - June 2014
Allstate March 2010 - September 2011
Allstate Insurance Company January 2007 - March 2010
Allstate March 2006 - January 2007
Allstate August 2004 - March 2006
Allstate Insurance October 2001 - August 2004
LeggMasonWoodWalker 2000 - 2000
Skills
Building Relationships, Talent Management, Insurance, Process Improvement, Financial Analysis, Leadership, Analysis, Strategic Planning, Forecasting, Property & Casualty..., Risk Management, Finance, Strategic Financial..., General Insurance, Underwriting, Casualty Insurance, Management, Financial Planning
Education
Elon University 1997 — 2001
BS, Business (Finance) and Economics
Woodward Academy 1984 — 1997
FlatRate Moving March 2011 - August 2014
FXCM June 2008 - November 2011
Encompass Insurance July 2004 - August 2007
Skills
Customer Service, Negotiation, Contract Negotiation, New Business Development, Microsoft Office, Account Management, Business Development, Marketing Strategy, Analysis, Writing, Public Speaking, Briefing, Research, Sales
Education
American University 2014 — 2016
Master of Arts (M.A.), International Media (International Affairs & Foreign Media)
Emory University 2000 — 2004
Bachelor of Arts (B.A.), International Relations and Affairs
JLT Specialty Insurance Services Inc. April 2015 - Present
Swiss Reinsurance America Corporation April 2007 - April 2015
Safeco Insurance June 2003 - March 2007
Encompass Insurance August 1997 - May 2003
Skills
Actuarial, Property & Casualty..., Reinsurance, Underwriting, Predictive Modeling, Insurance, Actuarial Science, Actuaries, Risk Management, General Insurance, Casualty, Liability
Education
University of Iowa 1994 — 1997
Ph.D., Statistics
University of Iowa 1992 — 1994
M.S., Statistics
Knox College 1988 — 1992
B.A., Mathematics
American Marketing & Publishing, Llc 2010 - 2011
Heartland Payment Systems 2009 - 2010
Prelude Systems Inc 2006 - 2008
G.A. Mavon & Company 2004 - 2006
Crum-Halsted Agency, Inc. 2003 - 2004
Encompass Insurance 1998 - 2003
Nationwide Insurance November 1993 - December 1998
Skills
Public Relations, Marketing Strategy, Marketing Research, Marketing Communications, Advertising, Business Development, Sales Management, Sales Operations, Sales Process, Sales Presentations, Training, Pipelines, Business Networking, Strategic Planning
Education
Drake University 1976 — 1980
Bachelor of Arts (B.A.), Journalism, Public Relations
Selam Consultancy LLC March 2014 - Present
Allstate September 2012 - August 2014
Encompass Insurance August 2010 - August 2012
Allstate May 2005 - July 2010
Fannie Mae May 2004 - March 2005
Commercial Bank of Ethiopia September 1998 - August 2001
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Budgeting, Insurance, Process Improvement, Sales Operations, Sales Promotion, Project Management, MS Project, Process Modeling, Management Consulting, Business Strategy, Access, Banking, Budgets, Business Analysis, Business Intelligence, Business Planning, Business Process, Business Process..., Competitive Analysis, Cross-functional Team..., Data Analysis, Economics, Finance, Forecasting, Leadership, Management, Managerial Finance, Negotiation, Operations Management, Project Planning, Sales, Strategic Financial..., Strategic Planning, Strategy, Team Building, Team Leadership, Variance Analysis, Microsoft Excel, Microsoft Office, Analysis, Accounting, Risk Management, Proposal Writing, Change Management, Program Management, Product Management, Training
Education
The George Washington University - School of Business 2007 — 2009
MBA, Business Administration and Management, General
Georgetown University 2003 — 2004
Executive Certificate, Personal Financial Planning
2001 — 2002
Masters, International & Development Economics
Addis Ababa University 1994 — 1998
BA, Economics
Allstate April 2013 - Present
Allstate April 2011 - March 2013
Allstate January 2009 - March 2011
Allstate April 2007 - December 2008
Encompass Insurance September 2005 - March 2007
Skills
Finance, Strategy, Insurance, Property & Casualty..., Commercial Insurance, Operations Management, Underwriting, General Insurance, Claim, Liability, Risk Management, Leadership, Casualty, Business Analysis, Mergers & Acquisitions, Expense Management
Education
Adelphi University 1986 — 1988
MBA, Finance
State University of New York at Stony Brook 1981 — 1985
BA, Economics
High School
Alliant Credit Union October 2014 - Present
Encompass Insurance October 2012 - October 2014
Allstate Insurance Company April 2011 - October 2012
Allstate Investments, LLC. January 2008 - April 2011
Allstate Insurance Company 1999 - 2008
Skills
Oracle, Data Warehousing, Data Modeling, Business Intelligence, Insurance, SDLC, Business Objects, ETL, Microsoft SQL Server, DB2, Performance Tuning, Talent Management, Database Design, ITIL, Data Warehouse..., PL/SQL, IT Strategy, Requirements Gathering, Vendor Management, Database Administration, SQL, Informatica, Data Integration, SSIS, Dimensional Modeling, Enterprise Architecture, Master Data Management, Data Architecture, Teradata, Data Quality, Data Marts, Data Governance, Erwin, OLAP, SQL Tuning, Hadoop
Education
DePaul University
Master of Information Systems, Data Warehousing
Encompass Insurance January 2014 - Present
Illinois Energy June 2008 - Present
Infinity Insurance June 2007 - June 2008
First Acceptance Insurance October 2006 - June 2007
Progressive Insurance June 2002 - October 2006
Skills
Claims Management, Property & Casualty..., Liability, Casualty, Legal Liability, Insurance, General Insurance, Commercial Insurance, Subrogation, Property Damage, Commercial Lines, Telemarketing Management, Canvas Mangement, Executive Protection, Corporate Fraud..., Leadership, Casualty Insurance, Claim, Interviews, New Business Development, Professional Liability, Sales Management
Education
Northern Illinois University - College of Business 2000 — 2002
Bachelor's of Science, Business Administration, Management and Operations
College of DuPage 1999 — 2000
Associate of Arts (A.A.), Business/Commerce, General
Financial Pacific Insurance. A Member of the United Fire Group 2012 - Present
The Hartford 2009 - 2012
All Risks, Ltd 2007 - 2009
Chubb Insurance 2005 - 2007
Encompass Insurance 1998 - 2005
Skills
Sales, Marketing, Brokers, Marketing Strategy, Property & Casualty..., Sales Management, Life Insurance, Health Insurance, Risk Management, D&O, Disability Insurance
Education
California Polytechnic State University-San Luis Obispo
Economics
The American Association of Insurance Services (AAIS) July 2009 - April 2014
The American Association of Insurance Services (AAIS) June 2007 - July 2009
Zurich Insurance Company Ltd June 2006 - June 2007
Encompass Insurance June 2003 - June 2006
Aunt Betty's Bagel Bakery And Deli June 1988 - October 2000
Skills
Negotiation, Document Editing, Highly Detailed, Legal Writing, Report Writing, Entrepreneurship, Insurance, Risk Management, Property & Casualty..., Strategic Planning, Marketing, Management, Liability, Program Management, Commercial Insurance, Product Development, Process Improvement
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1994 — 1997
Juris Doctor (J.D.), Law
Northern Illinois University 1980 — 1984
Bachelor's Degree, History
Allstate March 2009 - Present
Encompass Insurance June 2005 - February 2009
Nationwide Insurance August 1997 - November 1999
Skills
Project Management, Educational Leadership, Territory Management, Revenue & Profit Growth, Marketing Strategy, Team Management
Education
Lake Forest Graduate School of Management 2005 — 2009
MBA
Northeastern Ilinois University
Encompass Insurance April 2014 - Present
ABC Insurance Group April 2012 - Present
Erie Insurance Group January 2010 - Present
Bousselot Insurance Group December 2004 - Present
Allstate Insurance December 2004 - January 2010
Skills
Commercial Lines, Customer Service, Disability Insurance, Employee Benefits, Fixed Annuities, General Insurance, Homeowners, Casualty, Budgets, Leadership, Insurance, Commercial Insurance, Life Insurance, Long-term Care, Marketing, Accident, Health Insurance, Legal Liability, Liability, Property & Casualty..., Motorcycle, Strategic Financial..., Umbrella Insurance
Education
Johnson and Wales University 1986 — 1989
Business, Management, Marketing, and Related Support Services
Liverpool high school 1983 — 1986
Encompass Insurance April 2015 - Present
Encompass Insurance July 2009 - April 2015
Encompass Insurance January 2004 - July 2009
Allstate Insurance May 2005 - July 2007
Encompass Insurance March 2000 - January 2004
Encompass Insurance March 1999 - March 2000
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, Liability, Casualty, Umbrella Insurance, Sales Management, Homeowners, Leadership, Training, Building Relationships, Management, Coaching, Microsoft Excel, Customer Service, Commercial Lines, Professional Liability, Life Insurance, Casualty Insurance, Commercial Insurance, Workers Compensation, Disability Insurance, Team Building, Brokers, D&O, Legal Liability, Reinsurance, Term Life Insurance, Claim, New Business Development, Risk Management, Employee Benefits, Sales, Health Insurance, Marketing, Claims Management, Account Management
Education
Kutztown University of Pennsylvania 1994 — 1998
Bachelor of Science, Business, Marketing, Political Science
Bangor, PA High School 1990 — 1994
Kinloch Consulting Group, Inc. February 2010 - Present
Brown & Brown April 2009 - February 2010
Encompass Insurance July 2007 - April 2009
Allstate January 2004 - July 2007
State Farm Insurance May 2002 - January 2004
Skills
Property & Casualty..., Umbrella, Commercial Insurance, Insurance, Casualty, General Liability, Liability, Casualty Insurance, Disability Insurance, Health Insurance, Legal Liability, Life Insurance, Umbrella Insurance, Underwriting, Workers Compensation, Customer Service, Sales, Marketing, New Business Development, General Insurance, Public Speaking
Education
Long Island University-Brentwood Campus 2010 — 2012
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services
Hartford School of Insurance 2009 — 2009
Commercial Lines Coverage Specialist Designation, Commercial Lines Insurance
Phoenix Insurance and Securities, Inc. 2004 — 2004
Series 6 & 63 Securities License, Personal Lines Insurance
Pohs Institute 2003 — 2003
Property & Casualty and Life & Health License, Personal Lines Insurance
Arizona State University 1993 — 1997
Bachelor of Science, Family Resources and Human Development
Commerce Insurance 2003 - Present
Encompass Insurance 1999 - 2003
CNA Personal Insurance 1995 - 1999
Education
Kutztown University of Pennsylvania 1986 — 1990
B.S., Early Childhood & Elementary Education
Savannah Trading Partners LLC April 2013 - Present
Frontline January 2008 - March 2013
Houston General Ins.co. 2006 - 2008
Harleysville Insurance 2004 - 2006
Encompass Insurance July 1985 - January 2004
Bechtel Power Corporation June 1973 - July 1985
Skills
Underwriting, General Insurance, Property & Casualty..., Insurance, New Business Development, Strategic Planning, Team Building, Coaching, Account Management, Process Improvement, Sales, Leadership, Business Planning, Business Development, Training, Microsoft Excel, Commercial Insurance, Management, Sales Management, Strategy, Customer Service, Risk Management, Analysis, Marketing Strategy, Business Analysis, Marketing, Negotiation, Change Management, CRM
Education
Albright College 1979 — 1981
Professional Certificate In Accounting, Accounting
Kutztown University of Pennsylvania 1969 — 1973
BS, Education
AFCO Credit Corporation August 2009 - Present
Encompass Insurance January 1997 - December 2008
Michigan Millers Mutual Insurance Company July 1991 - January 1997
Merchants Insurance Group July 1988 - July 1991
Underwriter's Adjusting Company, Division of Continental Insurance July 1986 - July 1988
Empire of America, FSB April 1985 - April 1986
Nabisco Brands June 1983 - April 1985
Skills
Underwriting, Cold Calling, General Insurance, B2B, Insurance, Coaching, Customer Relations, Problem Solving, Microsoft Office, Customer Service, Strategic Planning, Budgeting, Excel, New Business Development, Account Management, Team Building, PowerPoint, Word, Marketing Strategy, Business Strategy, Analysis, Negotiation, Research, Outlook, Consultative Selling, Team Leadership, Business Planning, Risk Management, Business Analysis, Administration, Change Management, Financial Analysis, Social Media, Data Analysis, Property & Casualty..., Public Speaking, Compliance, Vendor Relations
Education
Canisius College 1991 — 1995
MBA, Marketing, Finance, Accounting
Canisius College 1981 — 1984
B.S., Finance
Erie Community College 1979 — 1981
A.A.S., Business Administration
Cardinal Dougherty High School 1975 — 1979
College Prep, Accounting
Allstate August 2014 - Present
Encompass Insurance May 2013 - August 2014
Travelers January 2006 - May 2013
Caterpillar Inc. January 2003 - December 2005
Skills
Commercial Insurance, Pricing, General Insurance, Property & Casualty..., Insurance, Product Management, Management, Analysis
Education
Bradley University 1997 — 2002
Bachelor of Engineering (B.E.), Industrial Engineering
Encompass Insurance 2009 - Present
Allstate Insurance September 2006 - September 2009
Skills
Competitive Intelligence, Competitive Analysis, Product Development, Training, Analysis, Strategy, Business Strategy, Cross-functional Team..., Process Improvement, Property & Casualty..., Casualty, Commercial Lines, Legal Liability, General Insurance, Insurance, Casualty Insurance, Commercial Insurance, Management, Risk Management, Underwriting
Education
Columbia College Chicago 1989 — 1992
bachelor, liberal arts
Encompass Insurance March 2014 - Present
Travelers May 2005 - March 2014
Progressive Insurance December 1999 - April 2005
CNA Insurance June 1998 - December 1999
Skills
Claims, Insurance, Customer Service, Liability, Settlements, Investigation, Subrogation, Problem Solving, Analysis, Compliance, Negotiation, Property Damage, Property & Casualty..., Fraud, Insurance Claims, Casualty, Documentation, Microsoft Office, PowerPoint, Arbitration, Mentoring, Call Center
Education
Cabrini College 2009 — 2011
Masters of Science, Organization Leadership
Kutztown University of Pennsylvania 1996 — 1998
Bachelors, Business Administration
In transition for Marketing Position August 2010 - Present
Encompass Insurance January 1996 - August 2010
Encompass/Allstate January 1996 - August 2010
Education
Central Connecticut State University 1963 — 1969
Anthem February 2010 - Present
The Standard July 2008 - May 2009
The Standard October 2004 - June 2008
Encompass Insurance December 2003 - August 2004
MediaPower April 2002 - September 2003
Kennebunk Savings Bank September 2001 - April 2002
Education
James Madison University 1996 — 2000
Bachelor of Business Administration, Marketing
Encompass Insurance October 2000 - Present
Education
SUNY at Cortland 1982 — 1986
Bachelor of Science (B.S.), Management Science
Erie Community College
York Claims Services, Inc May 2007 - March 2009
Encompass Insurance September 1999 - November 2004
State Farm Insurance February 1994 - June 1999
Education
California State University-Sacramento 1998 — 2000
Bachelors, English
Encompass Insurance 2013 - Present
Allstate Insurance Company 1987 - 2013
Allstate Motor Club 1985 - 1987
Allstate Motor Club 1982 - 1985
Allstate Insurance Company 1980 - 1982
Skills
Employee Benefits, Insurance, Recruiting, Performance Management, Human Resources, Process Improvement, Vendor Management, Employee Relations, Payroll, Applicant Tracking..., Onboarding, Talent Acquisition, Talent Management, Customer Service, Leadership
Education
DePaul University
Eagle Adjusting Services, Inc. May 2009 - Present
Valley Baptist Church August 2014 - Present
Encompass insurance 2007 - 2009
State Farm Insurance 1997 - 2007
Wells Fargo 1996 - 1997
New Horizions Computer Learning Center 1995 - 1996
UPS 1988 - 1995
Skills
Property Damage, Property Claims, Xactimate, Casualty Claims, Large Loss, Claim Investigation, Loss Adjusting, Singing, Solo Performance, Building Relationships, Underwriting, Medical Underwriting, Transportation, Human Performance, Coordination, Communication, Internal Communications, Banking, Parenting, Negotiation, Consultants, Auto Claims, Estimates, Computer Proficiency, Photography, Sound, Opera, Musical Theatre, Appraisal Skills, Leadership, Decision Analysis, Toastmasters, Customer Service, Positivity, Conducting, Creativity, UPS Shipping, Cash Management, Ten Key, Typing, Computer Software..., Computers, Building Maintenance, Landscaping, Painting, Carpentry, Security, High Value Homes, Claim, Casualty
Education
Grand Canyon University 1988 — 1994
BM, Music Conducting, Cum Laude
Phoenix Christian High School 1984 — 1988
College Prep, College Prep
Dale Carnegie Human Relations 1994 — 1994
Human Relations, Human Relations
Toastmasters International 2002 — 2007
Competent Toastmaster, Public Speaking, Speech Writing., Multiple Achievements including starting a group from scratch.
Gallagher Bassett Services, Inc. October 2013 - Present
Encompass Insurance January 2013 - October 2013
Sedgwick, CMS Inc. June 2012 - January 2013
Gallagher Bassett May 2011 - June 2012
A1 Now, Inc. November 2009 - March 2010
A-1 Now Marketing September 2009 - November 2009
Medical Communications Corp April 2002 - October 2009
Encompass Insurance April 2000 - April 2002
Encompass Insurance August 1996 - April 2000
Warrior Insurance 1995 - 1996
Skills
Claim, New Business Development, Marketing, Insurance, Property & Casualty..., Account Management, Risk Management, Coaching, Strategic Planning, Sales Management, Budgets, Customer Service, Claims Handling, Claims Management, Liability Analysis, Commercial Insurance, Liability, General Insurance, Casualty Insurance, Auto Claims, Litigation
Education
Illinois Wesleyan University 1988 — 1992
BS, Business
Bloomington Central Catholic 1984 — 1988
Zurich North America 2012 - Present
Consulting 2012 - October 2012
Hanover Insurance 2009 - 2011
The Hanover Insurance Group 2007 - 2009
Allstate 2005 - 2006
Allstate 2004 - 2005
Encompass Insurance 2002 - 2004
Encompass Insurance 2000 - 2002
CNA Insurance 1996 - 2000
CNA 1996 - 2000
Skills
Sales Management, Marketing Strategy, Marketing Communications, Strategic Planning, Insurance marketing, Indpendent agency..., mentoring, Leadership Mentoring, Team Building, Team Management, Team Leadership, Cross-functional Team..., Business Strategy, Strategy Development, Strategic Communications, Strategic Partnerships, Strategic Thinking, Leading Change, Property and Casualty..., Underwriting, Program Development, Personal Lines Insurance, Commercial Lines..., Acquisition Integration, Strategy, Insurance, Property & Casualty..., Marketing, Liability, Leadership, Management, Mentoring, Change Management, Training, Business Planning, Executive Management, Program Management, Sales, Sales Operations, Claim, Customer Retention, Casualty, Commercial Insurance, Commercial Lines, Pricing, Risk Management
Education
Butler University 1971 — 1975
BS, Business
Indiana University South Bend 1980 — 1982
MSBA, Business
Encompass Insurance
Skills
Account Management, Casualty, Claim, Casualty Insurance, Commercial Insurance, General Insurance, Insurance, Liability, Property, Sales, Sales Management, Underwriting
Education
Duquesne University
Encompass Insurance May 2008 - Present
HRC International January 2007 - February 2008
Schiff Hardin LLP September 2006 - December 2006
Macy's Central February 2005 - February 2006
Skills
Property Damage, Subrogation, Property & Casualty..., Claim, Casualty, Liability, Property Claims, General Insurance, Insurance, Liability Analysis, Claim Investigation
Education
Georgia Property and Casualty License
License # 862023
Georgia State University
Pursuing, Business Administration; Managerial Sciences
Canine Design & Spa December 2012 - Present
Encompass Insurance/Allstate Insurance 1999 - 2009
Encompass Insurance 1999 - 2009
Skills
Microsoft Excel, PowerPoint, Event Planning, Microsoft Word, Accounts Payable, Administrative..., Office Management, Outlook, Spreadsheets, Data Entry, Customer Service, Insurance, Fax, Administration, Microsoft Office
Education
Adirondack Community College 1992 — 1993
AAS, Business
Castleton State College 1987 — 1991
Liberal Arts
Lake George Central School
Diploma
Insurance Consulting Of North America April 2015 - Present
Western Financial Group January 2014 - April 2015
Western Financial Group September 2013 - April 2015
Western Financial Group May 2012 - April 2015
Allstate Canada Group January 2010 - May 2012
Allstate Insurance May 2007 - December 2009
Encompass Insurance May 2007 - December 2009
American Family Insurance February 2004 - January 2007
American Family Insurance January 2002 - February 2004
American Family Insurance January 1997 - January 2002
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Life Insurance, Insurance, Leadership Development, leadership, Term Life Insurance, Sales Management, Sales, Disability Insurance, Customer Retention, Strategic Financial..., Marketing, Leadership, Finance, Long-term Care, Banking, Retirement, Whole Life, Umbrella Insurance, Risk Management, Customer Service, Employee Benefits, Health Insurance, Small Business, Commercial Lines, Workers Compensation, Brokers, Strategic Planning, Management, Process Improvement, Team Building, Fixed Annuities, Call Centers, Claims Management, General Insurance, Retirement Planning, Claim, Casualty, Liability, Training, Account Management, Legal Liability, Universal Life, New Business Development, Investments, Financial Services, Inland Marine, Coaching
Education
University of Phoenix 2001 — 2003
M.B.A, Technology/Business Administration
Bethany College 1981 — 1985
BA, Education
Harvard Business School Executive Education
Executive Education, CEO
State Auto Insurance June 2015 - Present
State Auto Insurance June 2014 - June 2015
Cunningham Lindsey July 2009 - June 2014
Encompass Insurance May 2000 - March 2009
Skills
Claim, Property Damage, AIC, Adjusters, Large Loss, Claims Handling, Xactimate, Property Claims, Commercial Insurance, Claims Management, Casualty, Liability Analysis, Claim Investigation, Adjustments, Liability, Subrogation, Legal Liability, Claims Resolution
Education
El Centro College 1983 — 1985
Applied Science, Criminal Justice
Encompass Insurance April 2011 - Present
21st Century Insurance September 2000 - February 2010
MetLife Auto & Home January 1999 - September 2000
Prudential Financial February 1983 - January 1999
Skills
Claim, Liability, Property Damage, Casualty, Subrogation, Investigation, Customer Service, Claims Management, Insurance Fraud, Property & Casualty..., Fraud Claims, Insurance Law, Legal Liability, Litigation Management, Insurance, General Insurance, Claims Investigations, Litigation, Underwriting, Negotiation, Compliance, Coverage Issues, Workers Compensation, Claims Resolution, Fraud, Property Claims, Claims Handling, Accident, Commercial Lines, Professional Liability, Arbitration, Casualty Insurance
Education
Sterling College 1977 — 1979
Bachelor of Arts (BA), Public Relations/Liberal Arts
Dordt College 1975 — 1977
N/A, Liberal Arts
US Claim Solutions April 2013 - Present
Church & Company May 2005 - May 2010
Encompass Insurance September 1999 - March 2004
CNA Personal Insurance / Encompass Insurance January 1996 - March 2004
Continental Insurance June 1984 - January 1996
Skills
Workers Compensation, Claim, Team Leadership, Property & Casualty..., Strategic Planning, Commercial Insurance, Insurance, Liability, General Insurance, Claim Investigation, Litigation, Claims Management, Casualty, Legal Liability, Commercial Lines, Casualty Insurance, Property Damage, Professional Liability
Education
Boston College 2009 — 2011
Theology/Theological Studies
Riverside Community College 1991 — 1992
General Education, 3.67
CMFP Program with Diocese of SBDO
Encompass Insurance January 1994 - Present
Encompass Insurance January 2000 - January 2006
21st Century Insurance July 1991 - November 1994
Western Claims Service and Investigations January 1987 - July 1991
Skills
Claim, Insurance, Liability, Claims Management, Vendor Management, Personal Injury, Investigation, Leadership, Claim Investigation, Litigation, Casualty, Negotiation, Property & Casualty..., Litigation Management, Commercial Insurance, Legal Liability, General Insurance
Education
California State University-Fullerton 1985 — 1990
B.A., Criminal Justice
Queen of Angels Catholic Elementary School August 2008 - Present
Queen of Angels Catholic Elementary School August 2006 - May 2008
Queen of Angels Catholic Elementary School August 2004 - May 2006
Encompass Insurance April 1996 - January 2002
CNA Insurance 1992 - April 1996
Skills
Curriculum Design, Curriculum Development, Educational Technology, Teaching, Public Speaking, Staff Development, Technology Integration, K-12, Instructional Technology, Instructional Design, Tutoring, Research
Education
Loyola University Chicago 1983 — 1987
BBA, Public Accounting
National-Louis University
Audit Services Inc. July 2004 - Present
Encompass Insurance May 1999 - July 2004
SafeCo January 1998 - May 1999
Skills
Property & Casualty..., Expert Negotiator, Xactanalysis, Xactimate 27.3, 27.5, MSB, Negotiation, Claim, Insurance, Leadership, Xactimate, Liability, Process Improvement, Training, Commercial Lines
Education
Georgia State University 1992 — 1997
B.A. Management, Management, Risk Management
Encompass Insurance
Skills
Liability, Claims Management, Claim, General Insurance, Property & Casualty..., Auto Claims, Subrogation, Casualty, Property Damage, Legal Liability, Commercial Insurance, Umbrella Insurance, Claim Investigation, Underwriting, Casualty Insurance, Insurance, Customer Service, Professional Liability
Education
Brenau University 1997 — 2002
BBA/MBA, business mgt./leadership development
Petra Risk Solutions February 2012 - Present
Lancer Claims Services March 2008 - May 2009
Devonshire Services Group December 2005 - February 2008
Bristol West Insurance Group June 2003 - December 2005
Encompass Insurance July 1998 - June 2003
Skills
Claim, Insurance, Analysis, Property Damage, Claims Handling, Subrogation, Claims Management, Property, Reinsurance, Claim Investigation, Casualty, Commercial Insurance, General Insurance, Legal Liability, Casualty Insurance, Property, Liability, Customer Service, Professional Liability, Umbrella Insurance, Litigation Management, Risk Management, Liability Analysis, Claims Resolution, Employment Practices..., Excess, Investigation, Accident, Inland Marine, Brokers, Settlement, Product Liability, Arbitration, Property Claims, Adjusters, D, Litigation
Education
California State University-Fullerton 1988 — 1994
B.S., Child Development
Encompass Insurance September 2013 - Present
Allstate Insurance September 2010 - September 2013
Skills
Casualty Claims, Auto Claims, Teamwork, Teaching, Culture Change, Time Management, Customer Service, Public Speaking, Leadership, Insurance, PowerPoint, Microsoft Office, Research, Psychology, Outlook, Fundraising, General Insurance, Liability, Property
Education
Kennesaw State University 2007 — 2010
Bachelor of Science (B.S.), Psychology
Kennesaw State University 2007 — 2010
Bachelor of Science (B.S.), Psychology
Encompass Insurance September 2009 - Present
Encompass Insurance November 2007 - August 2009
Allstate March 2005 - October 2007
Allstate June 1989 - February 2005
Allstate June 1984 - May 1989
Skills
Property & Casualty..., Claims Management, Claim, Legal Liability, General Insurance, Commercial Insurance, Subrogation, Commercial Lines, Insurance, Claim Investigation, Property Damage, Litigation Management, Underwriting, Professional Liability, Casualty, Liability, Liability Analysis, Claims Resolution, Umbrella Insurance, Casualty Insurance, Claims Handling
Education
Gustavus Adolphus College 1980 — 1984
Bachelor of Arts (B.A.), Economics and Psychology
Arbella Insurance Group November 2010 - Present
Arbella Insurance Group October 2006 - November 2010
Encompass Insurance July 2003 - October 2006
Education
Bridgewater State College 1999 — 2003
BS, Computer Science
World Financial Group (WFG) October 2014 - Present
Independent Contractor June 2014 - Present
Encompass Insurance March 2008 - May 2014
CNA Insurnance Company January 1997 - January 1999
Skills
Insurance, Claim, Customer Service, Property & Casualty..., Professional Liability, Microsoft Office, Commercial Insurance, Casualty, Liability Analysis, Property Damage, Subrogation, Leadership, Liability, Casualty Insurance, Claims Management, Team Building, Microsoft Excel, PowerPoint, Leadership Development, Public Speaking, Risk Management, General Insurance, Underwriting, Training, Legal Liability, Social Media, Microsoft Word, Workers Compensation, Marketing, Claim Investigation, Health Insurance, Term Life Insurance, Disability Insurance, Strategic Planning, Life Insurance, Budgets, Event Planning, Management, Fixed Annuities, Retirement, Employee Benefits, Coaching, Long-term Care, Investments, Analysis, Teaching, Sales, Time Management, Outlook, Retirement Planning
Education
Olivet Nazarene University 2006 — 2008
Master of Business Administration (M.B.A.), Insurance
Barat College of DePaul University 1969 — 1973
Bachelor of Arts (B.A.), Theatre/Theater
Arthur J. Gallagher & Co. June 2012 - Present
Lumbermens FKA Kemper Insurance January 2004 - July 2012
Coregis Insurance October 2001 - November 2003
Encompass Insurance December 2000 - October 2001
Metlife Auto & Home March 1996 - August 2000
Skills
Insurance, Legal Liability, Claim, Liability Analysis, Management, Property
Education
Florida Agricultural and Mechanical University 1987 — 1991
B.S., Economics
Encompass Insurance April 2011 - Present
Encompass Insurance (subsidiary of Allstate) December 1999 - Present
Encompass Insurance October 2008 - March 2010
Encompass Insurance February 2007 - June 2007
Encompass Insurance January 2005 - February 2007
CNA Personal Insurance (formerly Continental Insurance) October 1977 - June 1997
Skills
Customer Service, Task Management, Process Improvement, Leadership, Employee Benefits, Analysis, Management, Insurance, Performance Management, Liability, Team Building, Training
Education
Franklin University 2007 — 2009
In junior year, Finance/Management Acctg
SUNY Adirondack 1984 — 1990
AAS, Business Administration
Wells Fargo Insurance Services May 2006 - June 2009
Encompass Insurance January 2000 - January 2003
Skills
Income Tax, General Ledger, Tax Returns, Tax Preparation, Accounting, Bookkeeping, Administrative...
Education
Brigham Young University
Business/Managerial Economics
COUNTRY Financial® September 2011 - Present
Travelers February 2006 - June 2011
Encompass Insurance 2005 - 2006
Foremost Insurance 2003 - 2005
State Farm Insurance 2001 - 2003
Skills
Claim, Insurance, Liability, Claims Management, Commercial Insurance, Commercial Lines, General Insurance, Legal Liability, Property, Property Damage, Subrogation, Casualty, Casualty Insurance, Claim Investigation, Underwriting, Workers Compensation
Education
Auburn University 1996 — 1999
BS, Health and Business
Encompass Insurance November 2013 - Present
Infinity Insurance September 2010 - June 2013
Placer Community Newspapers January 2008 - January 2010
Teaz Me Tea and Fusion Cafe January 2007 - September 2007
Target November 2002 - August 2006
Somers Building Maintenance January 1999 - January 2002
Skills
QuarkXPress, Microsoft Office, Photoshop, Customer Service, Retail, Shipping, Merchandising, Outlook, Analysis, Training, Administration, Marketing, Time Management
Education
The National University 2009 — 2011
MASTER OF FINE ARTS, CREATIVE WRITING-Fiction
The National University 2007 — 2009
BACHELOR OF ARTS, ENGLISH
Sierra College 2004 — 2006
ASSOCIATE OF ARTS, LIBERAL STUDIES; JOURNALISM MAJOR(2002
American River College 2001 — 2005
AA, Journalism
Encompass Insurance January 2005 - Present
Allstate NCT October 2002 - December 2004
Skills
Casualty, Litigation Management, General Insurance, Insurance, Liability, Legal Liability, Commercial Insurance, Risk Management
Education
College of DuPage
AA, Business/Managerial Economics
Northern Illinois University
BS, Business Administration and Management, General
Travelers June 2005 - Present
Encompass Insurance December 2002 - June 2005
Skills
Customer Service, Data Entry, Clerical Skills, Secretarial Skills, Answering Phones, Electronic Filing, Filing, Spreadsheets, Schedules, borough forms/wc related, mail, Multi Tasking, Organization &...
Education
Pace Institute 2002 — 2002
Medical Administrative/Executive Assistant and Medical Secretary
AAA June 2010 - Present
Affirmative Insurance May 2009 - June 2010
Encompass Insurance June 2001 - May 2009
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Legal Liability, Claim, Casualty, Homeowners, Claim Investigation, Subrogation, Commercial Lines, Property Damage, Claims Management
Education
LeTourneau University 2000 — 2003
Bachelor of Business Administration (B.B.A.)
Community High School
ACE Private Risk Services May 2011 - Present
AIG 2006 - 2011
Harleysville Insurance 2004 - 2006
Encompass Insurance 1995 - 2004
Education
Bloomsburg University of Pennsylvania
Bachelor of Science (B.S.), Computer Science/Math
CorVel Corporation November 2013 - April 2014
Encompass Insurance December 2003 - October 2013
Skills
Claims Handling, Casualty, Claims Investigations, Claim, Personal Injury, Claim Investigation, Property & Casualty..., Workers Compensation, Adjusters
Education
Berks Technical Institute 2002 — 2003
Associate's Degree, Associate Degree in Specialized Business: Medical Assistant Sciences
Berkley Life Sciences (a W. R. Berkley Company) October 2014 - Present
Encompass Insurance 1998 - 2003
Continental Insurance Company 1992 - 1995
Continental Insurance Company 1992 - 1992
Continental Insurance Company 1991 - 1991
Continental Insurance Company 1987 - 1991
Liberty Mutual Insurance March 1985 - March 1986
Skills
Underwriting, Financial Analysis, Risk Management, Operating Budgets, Budget Forecasts, Strategic Financial..., Motivated self-starter, Property & Casualty...
Education
California State University-Fresno
Bachelor of Science (BS), Buiness Administration, Finance Option
SR Underwriter ACE Private Risk Services April 2015 - Present
Fireman's Fund Insurance Company May 2004 - April 2015
Encompass Insurance February 1981 - April 2004
Skills
Property & Casualty..., Underwriting, Insurance, Umbrella Insurance, Casualty Insurance, Liability, Professional Liability, Legal Liability, Claim, Workers Compensation, Brokers
Education
Albright College 1974 — 1978
Bachelor's degree, Psychology
Alternatives, Inc. February 2015 - Present
Apple 2012 - 2013
Kelly Services 1999 - 2013
Allstate NJ Insurance 2004 - 2007
Encompass Insurance 2003 - 2004
Air Products 1999 - 2003
Education
University of Phoenix 2006 — 2014
Kutztown University of Pennsylvania 2003 — 2004
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Middlesex Community College 1993 — 1996
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Encompass Insurance January 2013 - Present
Homemaker September 2004 - January 2013
Reading Health System June 2006 - October 2006
Skills
Customer Service, Property & Casualty..., Client Billing, Microsoft Office, iClient, Administrative..., Office Administration, Interpersonal Skills, Leadership, Problem Solving, Teamwork, Dependability, Professionalism, Microsoft Word, Microsoft Excel
Education
Albright College 2001 — 2004
Fashion/Apparel Design