Acceptance Insurance
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Acceptance Insurance Employees
GMR MARKETING September 2014 - Present
Confie Seguros September 2014 - Present
Allstate December 2013 - June 2014
Acceptance Insurance January 2012 - December 2013
Coral Industries, Inc. June 2011 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Shelton State Community College 2008 — 2014
Registered Nursing/Registered Nurse
University of Montevallo
Webb Insurance Agency September 2013 - Present
Acceptance Insurance June 2012 - September 2013
JP Morgan Chase September 2009 - November 2012
Texas Roadhouse August 2005 - October 2009
Bob Evans May 2003 - August 2005
Skills
Customer Service, Data Entry, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Microsoft Office, Telephone Skills, Cash Handling Experience, Phone Etiquette, Outlook, Cashiering, Customer Satisfaction, 10 Key, Filing
Education
Apollo Career Center 2007 — 2008
Certificate, Health and Medical Administrative Services
Bath High School 2001 — 2005
College Prepatory Classes, High School/Secondary Diplomas and Certificates
Sibcy Cline Realtors June 2015 - Present
Huff Realty Insurance January 2005 - June 2015
Newman & Tucker Insurance September 2004 - December 2004
Acceptance Insurance March 2003 - September 2004
Insurance Planning Systems October 1997 - March 2002
Skills
Sales, Investment Properties, Insurance, Referrals, Real Estate, Selling, Marketing, First Time Home Buyers, Sellers, Underwriting, Negotiation, Relocation, Foreclosures, Short Sales, Customer Service, Condos, Single Family Homes, Property, Buyer Representation
Education
Hondros College 2003 — 2003
Insurance License, Insurance
Detroit Business Institute-Downriver 1996 — 1997
Business Management
Detroit College of Business 1994 — 1996
Business Administration and Management, General
IIGF August 2015 - Present
Acceptance Insurance June 2015 - August 2015
Sedgwick CMS July 2010 - March 2015
B O X Packaging May 2007 - March 2010
Skills
Customer Service, Supervisory Experience, Phone Etiquette, Research, Property Damage, Claim Investigation, Claim, Claims Management, Outlook, Legal Liability, Liability, Interviews, Insurance, Subrogation, Claims Handling, Claims Resolution, Liability Analysis, Claims Investigations, Property, Property Claims, General Insurance, Auto Claims, Product Liability, Medicare, Microsoft Office, Casualty Insurance, Microsoft Word, Microsoft Excel, Customer Satisfaction
Education
College of DuPage
Associate's degree
Allstate February 2014 - Present
Old Hickory Buildings July 2013 - February 2014
Pride National Insurance January 2012 - July 2013
Acceptance Insurance February 2013 - April 2013
Sterling Jewelers October 2010 - February 2012
Outback Steakhouse 2008 - 2011
Skills
Microsoft Excel, Customer Service, PowerPoint, Research, Public Speaking, Strategic Planning, Negotiation, Editing, Teaching, Claims Handling, Claims Management, Claims Resolution, Auto Claims, Claims Investigations, Property Damage, Subrogation, Property & Casualty..., Gemology, Diamond Grading, Sales Management, Employee Training, Proofreading, Creative Problem Solving, Direct Sales, Analytical Reasoning, Sales Operations, Customer Satisfaction, Customer Support, Outlook, Microsoft Office
Education
Middle Tennessee State University 2003 — 2008
Bachelor of Arts (B.A.), English, Political Science
The Sampson Agency, Inc. October 2013 - Present
Acceptance Insurance 2012 - 2014
State Farm 2011 - 2013
Allstate 2005 - 2007
GEICO 1999 - 2005
Skills
Customer Service, Insurance, Property, Customer Satisfaction, Casualty, Customer Retention, Team Building
Education
Fort Valley State University 1995 — 1999
Acceptance Insurance February 2011 - Present
Acceptance Insurance June 2010 - January 2011
Acceptance Insurance August 2006 - June 2010
Kroger September 2001 - August 2006
Skills
Claim, General Insurance, Claims Management, Insurance, Life Insurance
Education
Tennessee State University 1996 — 2003
Bachelor of Arts (B.A.), History, 2.9
MOPERM May 2013 - Present
PJC Insurance September 2011 - May 2013
Acceptance Insurance September 2009 - June 2011
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Claim, Commercial Insurance, Workers Compensation, Casualty Insurance, Underwriting, Claims Management, Legal Liability
Education
Missouri State University 2007 — 2011
Bachelor of Science (B.S.), Insurance and Risk Management
Acceptance Insurance September 2014 - Present
English Connection September 2012 - July 2014
CEIP San Sebastián October 2009 - June 2012
Self Employed August 2008 - August 2009
Colegio Jesús y María October 2007 - June 2008
Pennsylvania Scale Company April 2008 - April 2008
Timothy Road Elementary School January 2007 - June 2007
Merrill Lynch June 2006 - September 2006
Skills
Teaching, Spanish, Translation, Interpreting, Customer Oriented, Investments, Interviews, International Business, Foreign Languages, Teaching English as a..., Language Teaching, Bilingual-English/Spanis..., Client Billing, Customer Retention, Customer Satisfaction, SAP, Invoicing, Microsoft Office, Customer Service
Education
Universidad de Alcalá 2011 — 2012
Master's Degree, La enseñanza de español como lengua extranjera
The University of Georgia 2003 — 2006
Bachelor's Degree, International Finance, 3.83
The University of Georgia 2003 — 2006
Bachelor's Degree, Spanish Language and Literature, 3.83
Acceptance Insurance June 2013 - Present
Light Power Solutions June 2010 - August 2012
Utility Management Association, LLC January 2003 - June 2010
Skills
Marketing Strategy, Direct Sales, Microsoft Office, Customer Retention, Budgets, Insurance, Leadership, Direct Marketing, Strategic Planning, Marketing, P&L Management, Team Building, Cross-functional Team..., Strategy, Customer Experience, Property & Casualty..., Management, Sales, Analysis, Human Resources, Finance, Payroll, Customer Service, Sales Management, New Business Development, Negotiation, Account Management, Public Speaking
Education
Mississippi State University 2000 — 2001
Tupelo High School 1999 — 2000
Itawamba Community College
Business Administration and Management, General
Acceptance Insurance July 2014 - Present
Acceptance Insurance July 2011 - Present
Acceptance Insurance July 2010 - July 2011
Acceptance Insurance August 2007 - July 2010
Acceptance Insurance January 2006 - August 2007
Skills
Marketing Strategy, Corporate Communications, Internal Communications, Strategic Planning, Public Relations, Marketing, Insurance, Direct Marketing, Strategic Communications, Project Management, Sales, Vendor Relationships, Graphic Design, Guerrilla Marketing, Inventory Management, Management, CRM, Retail, Social Media Marketing, Entrepreneurship
Education
Lambuth University 1996 — 2001
BA, Marketing Communications
Acceptance Insurance November 2011 - Present
Allstate June 2010 - October 2011
The Times March 2010 - June 2010
The Kokomo Tribune June 2009 - August 2009
The Correspondent February 2006 - June 2009
Skills
Journalism, Editing, Photography, Advertising, Social Media, Public Relations, Marketing, News Writing, Creative Writing, Advertising Sales, Fundraising, Photoshop
Education
Indiana University Kokomo 2005 — 2009
Acceptance Insurance August 2014 - Present
Firm Foundations Youth and Family Outreach Program, Inc. October 2013 - August 2014
Victoria's Secret November 2013 - April 2014
Primerica July 2013 - November 2013
South Carolina Contraceptive Access Campaign June 2012 - January 2013
Essential Behavior Counseling Svs, LLC November 2011 - January 2013
BlockDymez Inc May 2011 - June 2011
Skills
Microsoft Office, SPSS, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Research, Critical Thinking, Teamwork, Leadership, Cashiering, Facebook, Sales, Marketing, Social Networking
Education
Clalfin University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services
Claflin University 2009 — 2013
Bachelor's degree, Sociology
Acceptance Insurance 2007 - 2013
Skills
Music Production, Studio Recording, Vocal Coaching, Mastering, Piano, Creative Writer, Help Desk Support, Network Administration, Network Design, IT Operations, Lead Guitar, Customer Service, Entertainment, Music, Recording
Education
Columbia College Chicago 1990 — 1994
Bachelor of Arts (B.A.), Music Theory and Composition
Career College of Chicago 2006 — 2007
Microsoft Certified Systems Engineer, Network and System Administration/Administrator
SMS Holdings June 2014 - March 2015
Hewlett-Packard February 2007 - June 2014
Nationwide Insurance May 2005 - February 2007
Acceptance Insurance October 2004 - April 2005
Augustine Insurance and Financial Services July 2001 - September 2004
Skills
Typing, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Indexing, Administrative Work, Works well with a team, Works well individually, Copying, Mail Sorting, Desktop Computers, Laptops, Event Planning, Food Service, Floral Design, Accounting, Healthcare Information..., Teamwork, Dependable Team Player
Education
Kaplan University 2012 — 2015
Associate's degree, Health Information/Medical Records Technology/Technician
Acceptance Insurance August 2015 - Present
Acceptance Insurance December 2006 - Present
Permanent General January 2004 - December 2006
Tolson & Associates January 2000 - January 2004
Marshall, Dennehey, Warner, Coleman & Goggin 1997 - 2000
LaBrum and Doak June 1991 - June 1997
Skills
Appeals, Courts, Claim, Trials, Underwriting, Policy, Litigation Management, Analysis, Liability, Claims Management, Subrogation, Training, Legal Liability, Insurance, Professional Liability, Litigation, Insurance Law, Property & Casualty..., Casualty, Workers Compensation, Claim Investigation, Commercial Lines, Liability Analysis, Property, Risk Management, Property Damage, Casualty Insurance
Education
Rutgers University School of Law - Camden 1989 — 1992
JD
Texas State University-San Marcos 1982 — 1986
BA, German
Acceptance Insurance January 2011 - Present
Wells Fargo July 2004 - June 2011
Skills
Operations Management, Market Analysis, Managerial Finance, Insurance, Customer Service, Sales, Small Business, Mortgage Lending, Customer Retention, Team Building, Leadership, Coaching, Employee Training, Microsoft Office, Sales Management, Training, Marketing, Customer Satisfaction, General Insurance, Microsoft Excel, Retail, Employee Relations
Education
Del Mar College 1991 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alpha Insulation & Waterproofing December 2008 - Present
Acceptance Insurance March 2006 - August 2008
Skills
Property & Casualty..., Commercial Insurance, Claim, General Insurance, Liability, Customer Service, Casualty Insurance, Life Insurance, Sales, Underwriting, Construction Management
Education
University of Phoenix 2012 — 2014
Project Managment, Construction Management
St Philip's College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General and Economics
Texas Southern University 2005 — 2007
Acceptance Insurance February 2014 - Present
Brightway Insurance 2013 - January 2014
Homemaker/Mom November 2010 - September 2013
Direct General Auto Insurance February 2005 - November 2010
Skills
General Insurance, Life Insurance, Property & Casualty..., Term Life Insurance, Marketing Communications, Marketing, Direct Sales, Sales, Long-term Customer..., Customer Service, Customer Experience, Customer Engagement, Cash Management, Deposits, Data Entry, Data Analysis, Premium Financing, Public Speaking
Education
Florida School of Insurance 2009 — 2009
General Lines 2-20
University of Phoenix Online 2007 — 2008
Medical Administrative/Executive Assistant and Medical Secretary
Florida School of Insurance 2006 — 2006
Life and Variable Annuity 2-15
Gulf Coast Community College 2005 — 2005
Customer Service Rep 4-40(surrendered for 2-20)
Citizens Bank November 2014 - Present
Acceptance Insurance September 2013 - November 2014
Davison October 2011 - December 2012
Education
Bradford School 1999 — 2000
Acceptance Insurance April 2013 - Present
Nationwide Insurance August 2008 - December 2012
Skills
Insurance, Property & Casualty...
Education
Amarillo College
Tascosa High School
Acceptance Insurance April 2015 - Present
AutoZone January 2014 - Present
Target October 2013 - January 2014
Camaron at Woodcrest June 2011 - August 2013
Walmart November 2009 - September 2010
Stratosphere Telecommunications September 2009 - November 2009
Skills
Management, Customer Service, Analysis, Cashiering, Phone Etiquette, Data Entry, Telephone Skills, Payments, Property Management, Leases, Filing, Retail Sales, Referrals, 10 Key, Time Management, Customer Satisfaction, Apartments, Process Scheduler, Retail, Sales, Payroll, Highly detail oriented, Team-oriented, PowerPoint, People-oriented, Clerical Skills
Education
Georgia State University 2013 — 2015
Social Work
Florida Agricultural and Mechanical University 2010 — 2013
Social Work
Atlantic High School 2006 — 2010
Travel for the Stars January 2013 - Present
VF Imagewear February 2010 - November 2012
Acceptance Insurance May 2001 - January 2010
Skills
Customer Service, Sales Operations, Sales, Sales Management, Retail, Direct Sales, Account Management, Cold Calling, Customer Retention, Event Management, Event Planning, Merchandising, Team Building, Trade Shows
Education
Middle Tennessee State University 1998 — 2001
Nashville State Community College
Associate of Arts (A.A.), Early Childhood Education and Teaching
Acceptance Insurance September 2015 - Present
Acceptance Insurance April 2013 - September 2015
Acceptance Insurance April 2011 - April 2013
Acceptance Insurance July 2010 - April 2011
SunTrust Bank June 2008 - July 2010
Chaffee Management Grp January 2004 - May 2004
Skills
Customer Service, Microsoft Office, Risk Management, Retail, Claim, WordPress, Some HTML/CSS knowledge, Training, Blogging, Movie reviews, Phone Etiquette, Web Content, Creativity, Social Media, Casualty, Property & Casualty..., Underwriting, Casualty Insurance, Insurance, Leadership
Education
Welch College 2002 — 2008
Bachelor's degree, Business administration
Acceptance Insurance March 2014 - Present
Acceptance Insurance March 2013 - March 2014
Acceptance Insurance August 2011 - March 2013
Acceptance Insurance January 2010 - August 2011
Acceptance Insurance January 2008 - January 2010
CIGNA September 2005 - January 2008
Aflac June 2003 - September 2005
Kraft Foods Group July 1996 - May 2003
Skills
Employee Benefits, Process Improvement, Accounts Payable, Accounting, Sarbanes-Oxley, Auditing, Budgets, Variance Analysis, Hyperion Enterprise, Financial Analysis, General Ledger, Pricing, Strategic Planning, Due Diligence, Insurance, Executive Management, Strategic Financial..., Analysis, Forecasting, Financial Modeling, Risk Management, Management, Finance, Leadership, Financial Reporting, Business Analysis
Education
The University of Memphis 1997 — 2000
MBA, Finance
The University of Memphis 1993 — 1996
BBA, Accounting
Progressive Insurance October 2000 - Present
Acceptance Insurance March 1998 - October 2000
Skills
Claims Management, Property, Claim Investigation, Liability, Insurance
Education
Upper Iowa University 1993 — 1996
Bachelor, Public Administration
Kirkwood Community College 1991 — 1993
Acceptance Insurance February 2015 - Present
Lendmark Financial Services August 2014 - February 2015
TMX Finance September 2011 - August 2014
Citi February 2003 - October 2011
HCA January 2001 - January 2003
Relief Printing January 1997 - January 2001
Puget Sound Health Alliance March 1994 - June 1997
Skills
S.A.F.E. LICENSED, Customer Service, Payroll, Credit, Mortgage, Compliance, Team Building, Sales Management, Coaching, Loans, Customer Relations, Auditing, Policy, Risk Management, Negotiation, Employee Relations, PowerPoint, Loss Mitigation, Problem Solving, Credit Risk, Operations Management, Hiring, Budgeting, Real Estate, Process Improvement, Account Management, New Business Development, Underwriting, Vendor Relations, Credit Analysis, Call Center, Mentoring, Performance Management, Change Management, Team Leadership, Consumer Lending, Mortgage Lending, Recruiting, Call Centers, Leadership, Financial Services, Time Management, Loan Origination, Branch Management, Customer Retention, Employee Training, Sales, Management, Training, Customer Satisfaction
Education
Villanova University 2013 — 2015
MHR, Human Resources Management and Services
Pacific Lutheran University 1993 — 1994
Paralegal, Business
GRIFFIN BUSINESS COLLEGE 1991 — 1991
ASSOCIATES, LEGAL SECRETARY
Bethel High School 1988 — 1990
H.S. Diploma, Business / General Studies
ACI Worldwide 2014 - Present
Solutionary 2013 - 2014
Solutionary 2011 - 2013
Network Security Consulting 2002 - 2011
ConAgra Foods 1998 - 2002
Acceptance Insurance 1997 - 1998
Commercial Federal Bank 1995 - 1997
Computerland 1987 - 1995
Exploration Logging USA 1985 - 1986
Skills
Network Design, Unix, Unix Shell Scripting, Perl Automation, Cisco Technologies, PostgreSQL, SQLite, OpenNMS, HP OpenView, Network Administration, System Administration, Linux System..., Virtualization, Network Security, Information Security, Computer Security, Vulnerability Assessment, Firewalls, HTML, CSS, Linux, Servers, Cisco IOS
Education
Iowa Western Community College 1983 — 1985
Associate's Degree, Electronic Technology
Acceptance Insurance July 2014 - Present
Aerotek November 2013 - April 2014
Worthy Medical Supply March 2011 - November 2013
Cole Haan September 2008 - February 2011
Payless ShoeSource May 1999 - August 2008
Skills
Management, Healthcare, Sales, Customer-focused, Marketing, Training, Customer Service, Teamwork, Store Operations, Hiring, Time Management, Recruiting, Inventory Control, Inventory Management, Microsoft Office, Data Entry, Administrative..., Team-oriented, Travel Management, Flexible to Change, Fast-paced, Sales Management, Customer Experience, Advertising, Store Management, Outlook, Driving Results, Profit, Interviews, Telephone Skills, Event Planning, Customer Retention, Human Resources, Employee Relations, POS, PowerPoint, Coaching, Access, Cashiering, Retail Sales, Social Media Marketing
Education
Baker College Business and Corporate Services 2012 — 2014
Bachelor's degree, Business Administration and Management, General, 3.2
Genealogists.com November 2014 - Present
Acceptance Insurance October 2012 - Present
Family History Genealogy January 1996 - Present
Acceptance Insurance May 2010 - October 2012
Starbucks August 2007 - May 2010
Skills
StoneRiver accounting..., AS400 system, 10 Key, Microsoft Office, Communication, Customer Service, Insurance, I-Reports, MochaSoft, Appointment Scheduling, Facebook, Microsoft Word, Social Media, PowerPoint, Social Networking, Outlook, Training, Time Management, Event Planning, Public Relations
Education
National Institute for Genealogical Studies 2013 — 2015
Certificate, Professional studies
Middle Tennessee State University 1998 — 2003
Bachelor of Science (BS), Mass Communication/Media Studies
Acceptance Insurance June 2015 - Present
Bayfront Convention Center September 2013 - Present
True Academy Associates January 2004 - Present
The Rhodevan Group January 2000 - June 2006
Ramada Inn February 1997 - May 2001
Norwegian Cruise Line September 1995 - June 1997
Skills
Marketing, Sales Management, Corporate Communications, Finance, Training, Business Development, Advertising, Market Research, Networking, Business Planning, Team Management, Strategy, Strategic Planning, Business Strategy, Leadership, Budgets, Merchandising, Supply Chain, Sales, Management, Negotiation, Team Building, Project Management, CRM, Customer Satisfaction, Retail, Inventory Management, Event Management, Customer Service, Team Leadership, Social Networking, Recruiting
Education
Mercyhurst College 2011 — 2015
Bachelor's degree, International Business, B
Erie Business Center-Erie 2004 — 2007
Associate's degree, Business Administration and Management, General, A
Strong Vincent High
Acceptance Insurance October 2013 - Present
First American Cash Advance July 2000 - May 2009
Fleet Funding April 1991 - July 2000
Skills
Multi-unit, Employee Training, Collections, Customer Service, Internal Audit, Team Management, Problem Solving, Leading Meetings, Insurance, Job Evaluation, Budgets, Account Management, Customer Satisfaction, Leadership, Microsoft Office, Management
Education
Francis Marion University 1991 — 1995
Bachelor's degree, Biology, General
STATE FARM INSURANCE AND FINANCIAL SERVICES June 2014 - Present
Ny Remodeling LLC March 2013 - Present
Acceptance Insurance September 2013 - February 2014
Global Tel*Link (Former:Verizon;MCI) January 2012 - February 2012
Nationwide Insurance January 2011 - February 2011
PDVSA Petroleos de Venezuela S.A. January 2010 - February 2010
Skills
Strategic Planning, Spanish-English, Spanish, Management, Business Planning, Marketing, Customer Service, New Business Development, Insurance, Customer Satisfaction, Accounting, Human Resources, Research, Retail, International Business, Invoicing, Account Reconciliation, Business Strategy, Leadership, Market Research, Analysis, Strategy, Market Analysis
Education
1) Univeristy of Florida
Master's degree, International Business
2) University of Florida
Master's degree, Entrepreneurship
3) Suffolk University
Master of Business Administration (MBA), Marketing
4) University of Pittsburgh
Bachelor's degree, Economics & Business Administration
5) Florida State University
Graduate Certificate, Hispanic Marketing Communication
6) Toulouse Business School- France
Seminar, International/Global Studies
7) IUT RC. Venezuela
Associate of Arts (AA), Business/Commerce, General
8) Universidad Simon Bolivar. Venezuela
Freshman Year, Engineering
9) Universidad del Zulia. Venezuela
Post Graduate Courses, Computer Applications
LUA: Liceo Urbaneja Achelphol. Venezuela
HSD, Science and Humanities
State Farm Insurance April 2015 - Present
The Impact Partnership March 2014 - September 2014
Durham Law Group, P.C. 2013 - 2014
Access Corporate Services, Inc. June 2013 - November 2013
Acceptance Insurance October 2005 - July 2012
Skills
Property Claims, Claim Investigation, General Insurance, Workers Compensation, Insurance Law, Licensed Property &..., Adjusters, Claims Handling, NEHA certified, AIC, Licensed in Insurance..., Personal Injury, Professional Liability, Claims Investigations, Property, Accident, Insurance Adjusting, Homeowners, Life Insurance, Customer Service, Sales, Insurance
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2012 — 2013
Culinary
Druid Hills High School
GA Highlands and GA State
North Cobb
Independent March 2013 - Present
Acceptance Insurance February 1993 - March 2013
US Department of Ed July 1988 - January 1993
Skills
Leadership, Casualty, Commercial Lines, Legal Liability, Workers Compensation, Training, Commercial Insurance, Microsoft Excel, AS400 system, Liability, General Insurance, Licensed P & C Sales..., Marketing, Sales, Customer Service, Job Coaching, Sales Management, Property & Casualty..., District Sales..., Customer Retention, Multi-unit Retail..., Customer Satisfaction, Outlook, Leadership Development, Personal Development, Life Insurance, Health Insurance, Term Life Insurance, Disability Insurance, Casualty Insurance, Insurance
Education
Kennesaw State University
Spanish Language and Literature
RS Thomas Insurance Training School of Atlanta
P & C
University of West Georgia
Acceptance Insurance July 2015 - Present
Titan Contracting January 2001 - January 2014
State Farm Insurance Company September 1990 - May 1997
Skills
Marketing, Contract Negotiation, Marketing Strategy, Marketing Communications, Sales, Team Building, Fundraising, New Business Development, Strategic Planning, Event Management, Microsoft Office, Social Media, Public Speaking, Customer Service, Small Business, Public Relations, Team Leadership, Microsoft Excel, Sales Management, Budgets, Advertising, Social Networking, Nonprofits, Workers Compensation, Personal Injury..., Claims Handling, Claims Resolution, Claims Investigations, Arbitration, Negotiation, Insurance, Teaching, Student Counseling, Student Affairs, Research, Management
Education
Illinois State University 1983 — 1989
Master's Degree, Criminal Justice Administration
Acceptance Insurance December 2014 - Present
SunTrust Bank September 2013 - Present
Commonwealth Blinds and Shades January 2013 - July 2013
CCCi for Georgia Power/Southern Company June 2011 - August 2012
Stock Building Supply October 2003 - September 2010
B & G Equipment Company April 2003 - August 2003
The Coca-Cola Company 2000 - 2002
Skills
CIP/NERC Certification, Microsoft Office, Organizational..., Multi Tasking, Oral & Written..., Time Management, Quick Study, Quick Thinker, Adapt Quickly to Change, Presentations, Organization, Customer Service, AS400 system, Seibel, Trend, International Sales, Security, Physical Security, Purchasing, Operations Management, Team Building, Sales, Access, Leadership, Team Leadership
Education
South University 2007 — 2009
Criminal Justice, Cyber/Computer Forensics and Counterterrorism
Middle Tennessee State University 1993 — 1997
Bachelor of Science (BS), Psychology
Direct General Auto Insurance January 2014 - Present
Windhaven Insurance May 2012 - December 2013
Acceptance Insurance August 2009 - July 2012
AIG Personal Lines Claims October 2005 - July 2009
GMAC Insurance August 1997 - September 2004
Skills
Claims Management, Property & Casualty..., Casualty, General Insurance, Insurance, Liability, Commercial Insurance, Claim, Legal Liability, Workers Compensation, Risk Management, Employee Relations, Customer Service, Sales Management, Talent Acquisition, Executive Management, Team Building, Account Management, Team Leadership, New Business Development, Property Damage, Litigation, Fixed Annuities, Subrogation, Liability Analysis, Commercial Lines, Litigation Management, Claim Investigation, Claims Handling, Professional Liability, Claims Resolution, Umbrella Insurance, Adjustments, Reinsurance, Inland Marine, Accident, Underwriting, Workers' Compensation..., Health Insurance, Excess, Homeowners, Employment Practices..., Insurance Law
Education
University of Florida 1987 — 1991
Bachelor of Science (BS), Dual Major - Psychology & English
Keller Graduate School of Management of DeVry University 2004 — 2011
MBA, HR Concentration
Sears Holdings Corporation June 2014 - Present
Barrera Cleaning & Maintenance Services August 2013 - June 2014
Acceptance Insurance November 2006 - September 2012
Fred Loya Insurance April 2005 - November 2006
Skills
Customer Service, Filing, Access, Sales, Microsoft Office, Leadership, Customer Satisfaction, Insurance
Education
Career Point College 2012 — 2013
Associate's degree, Administrative Assistant
Career Point Institute 2003 — 2004
Admin. Asst. Diploma, Admin. Assistant
Holmes High School 1996 — 2000
High School Diploma, General Studies
Acceptance Insurance June 2015 - Present
American Bar Association June 2013 - May 2015
American Bar Association December 2012 - June 2013
Waterton Associates June 2012 - December 2012
Blackman Kallick October 2009 - June 2012
Loomis, Ewert, Parsley, Davis & Gotting, P.C. September 2007 - August 2009
Skills
Accounting, Auditing, Non-profits, Manufacturing, Internal Controls, Financial Reporting, GAAP, Consolidation, Nonprofits, Financial Statements, US GAAP
Education
Michigan State University 2008 — 2009
Master of Science, Accounting
Michigan State University 2004 — 2008
Bachelor of Arts, Accounting
Acceptance Insurance January 2015 - Present
Acceptance Insurance April 2014 - January 2015
Middle Tennessee State University October 2010 - May 2014
Taco Bell January 2010 - April 2014
Middle Tennessee State University October 2013 - December 2013
Webb Pickard Insurance and Investment Services May 2013 - August 2013
Skills
Customer Service, Microsoft Office, Operating Budgets, Team Leadership, Calculus, Team-oriented, Organization, Statistics, Financial Reporting, Finance, Interpersonal Skill, Data Entry, Office Management, Teamwork, PowerPoint, Microsoft SQL Server, Microsoft Excel, Market Research, Graphic Design, Website Development, Event Planning, New Business Development
Education
Middle Tennessee State University 2010 — 2014
Bachelor of Science (B.S.), Actuarial Science, 3.49 CGPA
Acceptance Insurance August 2003 - Present
Skills
Personal Injury..., Property & Casualty..., Claims Management, Litigation, Claim, Customer Service, Insurance, Sales, Team Building, Training, General Insurance, Risk Management
Education
Middle Tennessee State University
Bachelor of Financial Institutes Management
Bankers Financial Corporation July 2015 - Present
Acceptance Insurance February 2015 - July 2015
Direct General Auto Insurance January 2014 - February 2015
Mercury Insurance January 2013 - January 2014
Sunbelt Staffing June 2012 - January 2013
Progressive Insurance August 2011 - April 2012
Humana July 2009 - March 2010
MetLife 2005 - 2008
Skills
Employee Relations, Applicant Tracking..., College Recruiting, Technical Recruiting, Talent Acquisition, Vendor Management, Staffing Services, Recruiting, Temporary Placement, Employee Benefits, Healthcare, Leadership, Training, Sales, Human Resources, Interviews, Management, Benefits Administration, Insurance, Time Management, Team Building, Performance Management, Workers Compensation, Employee Training, Process Improvement, Coaching, Payroll, Leadership Development, Call Centers, Account Management, Health Insurance, Building Relationships, Claim, Property
Education
Saint Leo University 2013 — 2015
Master of Business Administration (M.B.A.)
Saint Leo University 2009 — 2012
Bachelor's degree, Business and Accounting
Hillsborough Community College
Acceptance Insurance December 2012 - Present
WDKN R and F Communications May 2012 - Present
Skills
Licensed Personal Lines...
Education
University of Phoenix 2012 — 2014
Currently enrolled, Business Management
Austin Peay State University
Acceptance Insurance August 2013 - Present
The Vitamin Shoppe November 2008 - April 2013
Skills
Big Box, Retail Sales, Income Statement, Loss Prevention, New Store Openings, Retail, Customer Service, Store Management, New Store Development, Visual Merchandising, Merchandising, Shrinkage, Hiring, Multi-unit, Inventory Management, Inventory Control, Store Operations, Profit, Sales, Driving Results
Education
Louisiana State University
Acceptance Insurance 2014 - Present
Acceptance Now 2011 - 2014
Dollar General 2008 - 2011
Walmart 2006 - 2008
Walmart 2004 - 2006
Walmart 1996 - 2004
Skills
Retail, Merchandising, Training, Sales, Store Management, Employee Training, Profit, Recruiting, P&L, Budgets, Product Development, Time Management, Customer Service, Logistics, Program Management, CPFR, Hiring, Sales Presentations, Loss Prevention, Store Operations
Education
Angelo State University 1992 — 1996
Bachelor of Business Administration (B.B.A.)
Acceptance Insurance August 2015 - Present
Motorcycle Safety Foundation May 2003 - Present
Erie Insurance November 2006 - April 2015
Dale Carnegie Training February 2011 - May 2012
Harleysville Area EMS January 1998 - August 2009
Erie Insurance September 2003 - November 2006
Arbitration Forums January 1998 - November 2006
State Farm Mutual Automobile Insurance Company January 1994 - September 2003
Newtown Ambulance Association November 1994 - July 1997
Spring Hill Community Ambulance Corps October 1983 - June 1993
Skills
Insurance, Motorcycle, Property & Casualty..., Liability, Workers Compensation, Commercial Insurance, Sales, General Insurance, Claim, Life Insurance, Legal Liability, Term Life Insurance, Umbrella Insurance, Casualty, Homeowners, Whole Life, Leadership, Risk Management, Inland Marine, Fixed Annuities, Claims Management, Agents, Team Building, Customer Service, Training, Commercial Lines, Coaching, Customer Retention
Education
Drexel University 1986 — 1993
Bachelor's Degree, Human Resource Management & Labor Relations
Ramapo High School 1983 — 1986
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Acceptance Insurance August 2014 - Present
Advance America February 2011 - August 2014
EZcorp April 2006 - February 2011
Blockbuster November 2001 - April 2006
Diamond Shamrock/Valero April 1987 - November 2001
Skills
Loss Prevention, Profit, Income Statement, Retail, Multi-unit, Merchandising, Team Building, Employee Relations, Inventory Management, Operations Management, Customer Service, Coaching, Strategic Planning, Inventory Control, Performance Management
Education
The University of Georgia 1973 — 1977
Bachelor's degree
BS Degree
Bachelor of Science (BS)
TWFG Insurance Services December 2012 - August 2015
TWFG Insurance Services December 2012 - August 2015
Acceptance Insurance January 2009 - March 2012
Skills
Commercial Insurance, General Insurance, Property & Casualty..., Umbrella Insurance, Liability
Education
Blinn College
Business Administration and Management, General
Madisonville High School
Acceptance Insurance May 2005 - Present
Skills
35 years, Microsoft Excel
Education
Hondros College of Business 1905 — 2010
Associate's Degree, Porperty and Casuaty Insurance
Acceptance Insurance February 2015 - Present
COUNTRY Financial® November 2013 - February 2015
CRB Marketing Group August 2012 - July 2013
Classic Chevrolet & Toyota May 2008 - July 2012
Skills
Annuities, Auto, Commercial, Disability Income, Health, Home, Life, Long Term Care, Investments, Insurance, Sales, Property, Commercial Insurance, Customer Service, Management, Long-term Care, Fixed Annuities, Finance, Disability Insurance, Casualty Insurance
Education
College of Lake County 2008 — 2010
Automobile/Automotive Mechanics Technology/Technician
Daymon Worldwide October 2013 - Present
Daymon Worldwide July 2012 - October 2013
Allstate Insurance March 2012 - July 2012
Acceptance Insurance August 2010 - March 2012
Autumn Properties LLC June 2009 - August 2010
Skills
Property & Casualty..., Insurance, Umbrella Insurance, Casualty, General Insurance, Life Insurance, Term Life Insurance, Health Insurance, Project Management, New Item Development, Customer Service, Product Development, Retail, Marketing
Education
Tennessee Technological University 2005 — 2008
Bachelor of Science (B.S.), Accounting
Columbia State Community College 2003 — 2005
Associate's degree, Applied Science
Gallagher Bassett Services, Inc. August 2014 - Present
Acceptance Insurance December 2012 - Present
Insurance Recruiting Specialists December 2011 - Present
Auto Club South Insurance Company February 2007 - September 2011
MetLife February 2005 - February 2007
Travelers January 2000 - February 2005
St Paul Travelers January 2001 - January 2005
Kilbride Insurance Agency January 1999 - January 2001
Bruner's Insurance Agency January 1997 - January 1999
Skills
Bilingual, License 620, Cmmercial/Personal..., Claim, Subrogation, Loss, Homeowners, Arbitration, Casualty, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Umbrella Insurance, Claims Management, Insurance, Underwriting, Legal Liability, Health Insurance, Property Damage, Professional Liability, Workers Compensation, Claim Investigation, Casualty Insurance, Claims Handling, Claims Resolution, Litigation Management
Education
Hillsborough Community College 2000 — 2000
Adjusting License 620
St Pete College 1997 — 1997
CSPR 440
Florida College of Business 1994 — 1994
Micro Word Specialist
Florida College 1992 — 1994
Micro Word Processing Specialist, Certificate
Hillsborough High School 1993 — 1993
High School Diploma
Hillsborough High School 1990 — 1993
Diploma
Acceptance Insurance May 2015 - Present
Acceptance Insurance September 2014 - Present
Johnson Enterchangement Company 2008 - Present
Bank of America December 2012 - August 2014
Vanguard Healthcare Services, LLC November 2013 - February 2014
Verizon Wireless June 2010 - April 2012
Staples 2004 - 2005
Skills
Microsoft Office, Public Speaking, Social Media, Event Planning, Editing, Research, Social Networking, PowerPoint, Microsoft Word, Microsoft Excel, Public Relations, Leadership, Teaching, Customer Service, Nonprofits, Blogging, Social Media Marketing, Staff Development, Marketing, Entrepreneurship, Recruiting, Training, Sales, Leadership Development, Human Resources
Education
Tennessee State University 2005 — 2009
BS, Mass Communications (TV, Radio, Videography) and Theatre, 3.89
Acceptance Insurance June 2013 - Present
VF Imagewear May 2010 - May 2013
Acceptance Insurance August 2007 - May 2010
Skills
Financial Reporting, Financial Analysis, Variance Analysis, Microsoft SQL Server, SSRS, Capital Budgeting, Accounting, Forecasting, General Ledger, Account Reconciliation, Auditing, Accounts Receivable, Accounts Payable, Internal Controls, Financial Statements, Sarbanes-Oxley, Cost Accounting, T-SQL, T-SQL Stored Procedures, SQL Server Management..., Budget Forecasts, SSIS, ETL
Education
Lipscomb University 2012 — 2014
Master of Business Administration (M.B.A.), Finance
Middle Tennessee State University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Finance
Sound Physicians December 2012 - Present
Renal Advantage Inc December 2007 - October 2012
Renal Advantage Inc April 2006 - December 2007
Renal Care Group July 2004 - April 2006
National Nephrology Associates January 2000 - July 2004
Acceptance Insurance May 1999 - January 2000
Systems Analysis, Inc March 1994 - May 1999
Skills
Software Documentation, Purchasing, Healthcare, Management, Inventory Management, Healthcare Management, Customer Service, Process Improvement, Hospitals, Employee Benefits, Accounts Receivable, Onboarding, Time Management, Employee Relations, Invoicing, Budgets, Healthcare Information..., Accounts Payable, Leadership, Payroll, Healthcare Industry, HIPAA, Office Management, Team Building, Accounting, Access, Recruiting, Contract Negotiation, Data Analysis, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Vendor Management, Data Entry, Problem Solving, Human Resources, Revenue Cycle, PeopleSoft, Strategic Planning, Executive Support, Event Planning, PowerPoint, Teamwork, Visio
Education
Aquinas College 2000 — 2004
Bachelor of Science (B.S.), Business Administration
Acceptance Insurance June 2015 - Present
Nationwide Insurance November 2014 - June 2015
Nationwide Insurance June 2013 - October 2014
Titan Insurance, an affiliate of Nationwide February 2012 - June 2013
Nationwide Insurance May 2008 - February 2012
Safeco 2002 - 2008
American Cancer Society 1998 - 2001
Kilpatrick Stockton, LLP (aka Kilpatrick Townsend), 1997 - 1998
U.S. Senate Labor & Human Resources Committee, Washington D.C. 1996 - 1996
Skills
Insurance, Management, Claim, Corporate Law, Litigation Management, Trials, Insurance Law, Liability, Litigation, Property & Casualty..., Professional Liability, Arbitration, Legal Writing, Licensing, Risk Management, Claims Management, Commercial Litigation, Team Building, Civil Litigation, Mediation, Strategic Planning, Commercial Insurance, Product Liability, Workers Compensation, Intellectual Property
Education
Harvard Law School 1994 — 1997
J.D., Political Science and Government; International Affairs
Spelman College 1989 — 1993
B. A., Political Science, International Affairs
Allstate August 2014 - Present
Georgia Department of Natural Resources May 2007 - Present
Acceptance Insurance December 2012 - August 2014
rPeptide February 2011 - December 2012
Athenstown Properties March 2007 - January 2011
GEICO August 2002 - October 2004
Skills
Customer Service, Property & Casualty..., Insurance, General Insurance, Phone Etiquette, Clerical Skills, Telephone Reception, General Office Skills, Handle Confidential..., Multi-task & Handle..., Highly Organized &..., Grasp New Concepts..., Handle Multiple..., Dependable Team Player, Independent Self-starter, Professional..., Solution-oriented, Organizational Vision, Leadership..., Call Centers, Property Damage, Casualty, Homeowners, Casualty Insurance, Strategic Planning, Leadership, Executive Management
Education
Piedmont College
Business Administration and Management, General
Lackey Saunders Insurance/ Towne Insurance June 2007 - Present
Allstate Insurance 2004 - 2007
Acceptance Insurance 2000 - 2004
Skills
Insurance, Management, Property, Property & Casualty,..., Claim, General Insurance, Underwriting, Life Insurance, Property, Casualty Insurance, Commercial Insurance, Legal Liability, Umbrella Insurance, Customer Service, Sales, Leadership, Training, Strategic Planning, Account Management, Brokers
Education
Excelsior College 2015 — 2016
Master's of Science in Business, Management
Excelsior College 2014 — 2015
Bachelor's of Science: Risk Management and Insurance, Risk Management and Insurance
Menchville High 1992 — 1996
Diploma
State Farm January 2015 - Present
Acceptance Insurance May 2013 - December 2014
Kroger September 2012 - May 2013
Prime Communications November 2011 - July 2012
Skills
Customer Service, Data Entry, Time Management, Customer Satisfaction, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Outlook, Cashiering, Inventory Management, Merchandising, Teamwork, Research, Social Networking, Strategic Planning, Social Media, Public Speaking, Editing, Leadership, Marketing, Team Leadership, Social Media Marketing, Writing, Employee Training, Marketing Strategy, Communication, Retail Sales
Education
Piedmont College 2010 — 2012
Bachelor's degree, Sociology
Minneapolis Community and Technical College 2002 — 2003
Acceptance Insurance December 2014 - Present
DePaul University January 2013 - Present
US Navy January 1999 - February 2003
Skills
ASP.NET, VB.NET, ASP.NET AJAX, ADO/ADO.NET, SQL Server 2000-2008, AJAX Toolkit, Nuclear Energy, Electrical Maintenance, Electrical Testing, Power Plant Operations, AC/DC, Electrical Safety
Education
DePaul University 2013 — 2014
Bachelor of Arts (BA), Industrial Computing and Electrical Engineering Technology
Barton Visions, LLC January 1995 - Present
SilverStone Group 2009 - 2012
First National Bank of Omaha November 1999 - May 2009
First National Bank November 1999 - April 2009
Acceptance Insurance 1991 - 1999
Skills
Advertising, Customer Relations, Public Speaking, Problem Solving, Microsoft Office, Risk Management, Marketing Strategy, Coaching, Customer Service, Social Media Marketing, Project Management, Marketing Communications, Online Marketing, Marketing, SEO, Brand Development, Sales, HTML, Leadership Development, Account Management, Logo Design, Social Media, Insurance, Team Building, Leadership, Strategic Planning, Contract Negotiation, Sales Management, Change Management, Business Analysis, Social Networking, Team Leadership, Email Marketing, Management, Online Advertising, Business Development
Education
Metropolitan Community College 1995 — 1998
Electronic Imaging and Graphics
Acceptance Insurance AgentAcceptance InsuranceJuly 2014 - Present
Custom Cleaning, LLC March 2000 - February 2013
Various Companies 1998 - 2006
Skills
Team Building, Customer Service, Sales, Strategic Planning, Budgets, Small Business, Contract Negotiation, Leadership, Negotiation
Education
Wyatt Institute 1998 — 1998
Property Management
Lander University 1995 — 1998
Psychology
Acceptance Insurance December 2014 - Present
Acceptance Insurance 2009 - December 2014
Insurance House 2005 - 2009
GMAC Insurance 2002 - 2005
GMAC Insurance 2000 - 2002
Atlanta Casualty 1997 - 2000
Skills
Product Management, Competitive Analysis, Product Marketing, Pricing, Product Development, Analytics, Segmentation, Marketing, Competitive Intelligence, Property & Casualty..., Underwriting, Business Analysis, Strategic Planning, Marketing Strategy, Business Strategy, Risk Management
Education
Florida State University - College of Business 1995 — 1997
MBA, Management
Florida State University 1988 — 1992
BS, Political Science
Emory University 2009 — 2009
Certificate, Web Design
Acceptance Insurance October 2013 - Present
USAA July 1999 - October 2013
Skills
Underwriting, Insurance, Leadership, Property & Casualty..., Risk Management, Strategic Planning, General Insurance, CPCU, Casualty, Team Building, Process Improvement, Customer Service, Management, Business Analysis, Performance Management, Liability, Project Management, Call Centers, P&C Insurance, Team Leadership, Coaching, Training, Communication, Organizational Structure, Mentoring, Executive Management, Vendor Management
Education
Walden University 2004 — 2005
MBA, Management
Sam Houston State University 1993 — 1995
BBA, Marketing
Walden University
Partial work towards a Doctorate of Business Administration
The Institutes
CPCU
TRC Staffing Services June 2012 - Present
TRC Staffing Services September 2005 - June 2012
Acceptance Insurance 2004 - 2005
Sycamore Grill 1999 - 2005
Skills
Recruiting, Account Management, Outlook, Training, PowerPoint, Microsoft Excel, Constant Contact, Bond Adapt, CareerBuilder, Applicant Tracking..., Temporary Staffing, Employee Relations, Onboarding, Staffing Services, Talent Acquisition, Sourcing, Contract Recruitment, Temporary Placement, Human Resources, Hiring, Interviews
Education
Auburn University 1998 — 2000
Auburn University
Acceptance Insurance August 2015 - Present
State Farm December 2005 - Present
Skills
Claim, Customer Service, Insurance, Leadership, Team Building, Training, Microsoft Office, General Insurance
Education
Middle Tennessee State University 1995 — 2002
Bachelor’s Degree, Psychology and Business Management
Oakland High School 1991 — 1995
High School
Acceptance Insurance April 2012 - Present
Heritage Foundation March 2010 - April 2012
Southwest Georgia Technical College July 2007 - April 2009
Education
University of Alabama at Birmingham 1999 — 2001
Bachelor of Business Administration (BBA)
Pensacola Junior College 1998 — 1999
Associate of Arts (AA), Business Administration and Management, General
Acceptance Insurance July 2015 - Present
Nationwide Insurance September 2014 - July 2015
G & J Pepsi-Cola Bottlers, Inc November 2008 - March 2015
Skills
Third Party..., General Insurance, Human Resources, Property & Casualty..., Coaching, Sales Management, Food & Beverage, Business, Strategic Planning
Education
Mount Vernon Nazarene University 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Franklin University 2009 — 2014
Dual Bachelor Degree's: Human Resources Management & Business Administration
MedCenterDisplay, LLC June 2015 - Present
Acceptance Insurance September 2014 - June 2015
Avis Budget Group July 2013 - September 2014
Applebee's May 2010 - July 2013
Mosaic Sales Solutions March 2012 - February 2013
Student Media Group June 2011 - August 2012
CBS Sports Network August 2011 - May 2012
Campus Entertainment LLC September 2011 - October 2011
Skills
Social Media, Social Media Marketing, Facebook, Social Networking, Creative Writing, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning, Marketing Communications, Advertising, Public Relations, Customer Service, Public Speaking, Research, Marketing, Event Management, Marketing Strategy, Teamwork, Promotions, time management, Training, Online Marketing, Sales, Email Marketing, Blogging, Account Management, Adobe Creative Suite, Outlook, Digital Marketing, Direct Marketing, Inventory Management, Brand Management, Integrated Marketing, B2B, Fundraising, Recruiting, Brand Development, Cold Calling, Brand Awareness, Sales Presentations, Customer Retention, B2B Marketing, Coaching, Critical Thinking, Google Adwords, Market Research, Leadership, Marketing Research
Education
Middle Tennessee State University 2008 — 2013
Bachelor's Degree, Marketing
State Farm May 2015 - Present
Acceptance Insurance September 2014 - May 2015
Fed Ex Freight August 2013 - January 2014
United Water June 2006 - September 2012
Terasen Utility Services September 2005 - March 2006
Education
Sinclair Community College 2012 — 2014
Associate of Applied Science, Exercise Science
Acceptance Insurance December 2014 - Present
AAA January 2014 - March 2014
Advance Auto Parts August 2012 - June 2013
Best Buy September 2011 - August 2012
Sprint December 2007 - September 2011
Skills
VoIP
Education
Jacksonville State University
Pharmacy tech
Acceptance Insurance August 2013 - Present
Acceptance Insurance October 2012 - August 2013
IBEW January 2011 - August 2011
Mutual Savings April 2010 - January 2011
Liberty National Life Insurance Company November 2009 - April 2010
Skills
Insurance, Life Insurance, Term Life Insurance, Health Insurance, Disability Insurance, Sales, Fixed Annuities, Long-term Care, Employee Benefits, Customer Service, General Insurance, Customer Satisfaction, Claim, Microsoft Office, Microsoft Excel, Outlook, Data Entry, Training, PowerPoint, Microsoft Word, Cold Calling, Direct Sales, Property, Customer Retention, Renters, Team Building, Recruiting, Motorcycle, Marketing, Licensed Property, Liability, Account Management, Casualty Insurance, Retail, Finance, Leadership, Property
Education
ITT Technical Institute-Madison 2011 — 2012
Northwest Shoals Community College-Muscle Shoals 1993 — 1994
Rogers High School
Diploma
American Family Insurance March 2015 - Present
Acceptance Insurance December 2013 - Present
Life Line Screening November 2009 - April 2012
Skills
Typing, Internet Explorer, Direct Sales, Customer Service, Customer Retention, Health Insurance, Property & Casualty..., Solid computer skills, Employee Training, Cisco VoIP, Access Database, Microsoft Programs, Avaya IP Telephony, New Hire Training, Office Administration, Organizational..., Assistant Manager
Education
Mckinley Senior High 2000 — 2004
Diploma
Akron Institute of Herzing University
Associate, Medical Assistant
Acceptance Insurance November 2014 - Present
Acceptance Insurance February 2007 - November 2014
Skills
Branch Manager, Training Manager, Property & Casualty..., Marketing, Sales, Public Speaking, Inventory Management, Microsoft Office, Microsoft Excel, Microsoft Word, Insurance, Casualty, Liability, Renters, Customer Service, Brokers, Retail Sales, Training, Management, Property Damage, Customer Satisfaction, Call Centers, Customer Retention, Licensed Property &..., Automobile Liability, Insurance Brokerage, Time Management, Casualty Insurance
Education
Lindenwood University 2011 — 2013
Bachelor of Business Administration (B.B.A.)
E.A. Renfroe & Company, Inc. April 2015 - Present
Eberl Claims Service Inc. November 2014 - March 2015
Liberty Mutual Insurance November 2013 - November 2014
Star Casualty Insurance Company June 2013 - November 2013
Acceptance Insurance January 2013 - May 2013
LKQ Corporation August 2010 - September 2012
United Way of Metropolitan Nashville January 2008 - April 2012
Shelter Insurance Companies May 2006 - July 2010
Shop At Home Network June 2005 - March 2008
Skills
Fixed Assets, Accounts Receivable, Journal Entries, General Ledger, Accounts Payable, Account Reconciliation, Sarbanes-Oxley Act, Financial Reporting, Accounting, Cash Flow, Auto Claims, Call Center, Tax Preparation, Microsoft Office, Prelude, Image Now, Claims Work Station..., Typing, Microsoft Outlook, Bodily Injury Claims, Outlook, Tax
Education
Tennessee State University 2003 — 2008
Bachelor of Business Administration (BBA), Accounting
Caterpillar Financial June 2015 - Present
Deloitte February 2013 - April 2015
Permanent General January 2010 - November 2011
American Standard Brands April 2006 - May 2007
Central Parking System December 2004 - March 2006
Acceptance Insurance November 2001 - February 2004
Skills
Claim, Claim Investigation, Claims Management, Commercial Insurance, Insurance, Legal Liability, Liability, Property, General Insurance, Property Damage, Casualty Insurance, Subrogation, Underwriting, Risk Management, Customer Service, Litigation Management, Liability Analysis, Process Improvement, Call Centers, Workers Compensation, Claims Resolution, Microsoft Office, Accident, Professional Liability, Negotiation, Training, Employee Benefits, Sales, Life Insurance, Claims Investigations, Claims Handling, Insurance Claims, Health Insurance, Umbrella Insurance, Insurance Law, Microsoft Excel, Microsoft Word, Personal Injury, Customer Satisfaction, Brokers, Disability Insurance, Reinsurance, Workers' Compensation..., Performance Management, Analysis, Fraud, Term Life Insurance, PeopleSoft, Vendor Management
Education
Marquette University 1999 — 2000
Criminology
Glencliff 1995 — 1999
NovaCopy July 2015 - Present
Park Avenue Career Services April 2012 - Present
Company Confidential - Automotive Manufacturing April 2014 - December 2014
Vaco November 2013 - April 2014
Acceptance Insurance June 2012 - October 2013
MetLife January 2012 - June 2012
The Mergis Group, A Randstad Company March 2011 - December 2011
Smith & Wesson Security Solutions December 2008 - March 2011
Le Cordon Bleu Institute of Culinary Arts - Scottsdale Culinary Institute February 2008 - August 2008
ResourceOne Technologies July 2007 - December 2007
Skills
Training & Development, Staff Training, Recruitment/Retention, Organizational..., Organizational..., Full-cycle Recruiting, HR Policies, Policy, Employee Training, Needs Analysis, SDLC, Human Resources, Training, Talent Acquisition, Recruiting, Employee Benefits, Interviews, Change Management, Leadership, Project Planning, Succession Planning, Sourcing, Employment Law, Strategy, Management, Program Management, Onboarding, Employee Relations, CRM, Talent Management, Payroll, Start-ups, Sales, Business Development, HRIS, Coaching, Team Building, PeopleSoft, Applicant Tracking..., Performance Management, Deferred Compensation, Workforce Planning, College Recruiting, New Hire Orientations, Benefits Administration, Employee Engagement, Internet Recruiting, Leadership Development, Technical Recruiting, Hiring
Education
Sewanee-The University of the South 2000 — 2004
BA
University of Denver - Sturm College of Law 2006 — 2007
MRLS
Gonzaga University 2008 — 2010
MA-ORGL
Mt. Juliet High School 1996 — 2000
High School Diploma
Acceptance Insurance July 2014 - Present
Bailey Special Risks, Inc. February 2008 - May 2014
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Professional Liability, Liability, General Insurance, Legal Liability, Casualty, Umbrella Insurance, Claim, Commercial Lines, Liability Analysis, Brokers, Employment Practices...
Education
Saginaw Valley State University 1992 — 1994
Certificate, Paramedic/Emergency Medical
Saginaw Valley State University
Acceptance Insurance December 2012 - Present
Acceptance Insurance December 2012 - Present
Skills
Property & Casualty..., Casualty, Insurance, Umbrella Insurance, Liability, Customer Service, Sales, General Insurance, Customer Satisfaction, Disability Insurance, Fixed Annuities, Sales Management, Casualty Insurance, Customer Retention, Account Management
Education
Beaver Falls Beauty Academy
Western Beaver Jr/Sr Highschool
Acceptance Insurance June 2015 - Present
Time Warner Cable August 2014 - February 2015
Ecolab February 2011 - December 2012
Mybullfrog.com Verizon Wireless Premium Retailer January 2010 - February 2011
Revol Wireless 2001 - 2005
Skills
Leadership, Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, Sales, Marketing, Customer Retention, Insurance, Customer Satisfaction
Education
Shaw University 1993 — 1997
Bachelor of Science (BS), Psychology
Shaker Heights High school 1986 — 1990
Conexión Américas June 2015 - Present
The Home Depot 2011 - June 2015
Acceptance Insurance August 2005 - June 2007
Skills
Customer Service, Microsoft Office, Nonprofits, Event Planning
Education
Nashville State Community College 2013 — 2015
Associate of Science (A.S.), Economics
Nashville State Community College
Associate of Arts (A.A.), Political Science and Government
Hillwood High School 2003 — 2007
Lincoln Heritage Life Insurance Company/The Miles Group May 2009 - Present
Acceptance Insurance July 2005 - July 2008
The Hartford July 2003 - June 2005
Skills
Direct Sales, Insurance, Customer Service, Life Insurance, Management, Sales Management, Team Building, Leadership
Education
University of Pittsburgh-Titusville 1999 — 2001
Acceptance Insurance April 2006 - Present
Safeco Insurance 1994 - 2006
Unitrin Direct 1996 - 1998
Kroger December 1985 - March 1994
Skills
Process Improvement, Claim, Insurance, Analysis, Claims Management, Property & Casualty..., General Insurance, Management, Training, Risk Management, Team Building, Project Management, Business Process..., Business Analysis, Microsoft Office, Microsoft Word, Litigation, PowerPoint, Commercial Insurance, Casualty, Legal Liability, Liability, Executive Management, Process Optimization, Data Analysis, Databases, Microsoft Excel, Requirements Analysis, Microsoft Powerpoint, Business Intelligence, Vendor Management, Liability Analysis, Leadership, Casualty Claims, Customer Service
Education
Lipscomb University 1988 — 1990
Bachelor of Science, Business Management, Finance
Volunteer State Community College 1985 — 1988
Associates Degree, Business Management
Acceptance Insurance March 2015 - Present
A Personal Elf February 2015 - March 2015
Ace insurance 2013 - 2015
Humble Productions May 2013 - October 2013
Sally Beauty February 2012 - October 2013
Taco Bell February 2006 - November 2011
Publix Super Markets March 2009 - April 2010
Skills
Customer Service, Customer Satisfaction, Leadership, Microsoft Word, Inventory Management, Sales, Telephone Skills, Retail, Retail Sales, Data Entry, Cashiering, Microsoft Excel, Time Management, Teamwork, PowerPoint, Outlook, Inventory Control, Merchandising, Loss Prevention
Education
Hillsborough Community College 2015 — 2015
Licensed CSR 4-40, Insurance
Sarasota County Technical Institute 2010 — 2011
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
JMB Insurance May 2015 - Present
State Farm November 2012 - May 2015
Acceptance Insurance January 2012 - November 2012
PLS Financial Services September 2010 - January 2012
Skills
Property & Casualty..., Customer Service, Spanish-English, Customer Retention, Insurance, Sales, Life Insurance, Customer Satisfaction, Employee Benefits, Call Centers, Training, Data Entry, Direct Sales, Leadership, Cold Calling, Negotiation, Time Management, Team Building, Health Insurance
Education
DeVry University
Business Administration and Management, General
Morton College
Small Business Administration/Management
Service Credit Union November 2014 - Present
Air City Motors January 2012 - July 2014
Acceptance Insurance July 2010 - January 2012
Skills
Public Relations, Customer Service, Sales, Event Planning, Social Media, Training, Customer Satisfaction, Social Networking, Microsoft Office, Team Building, Microsoft Word, Time Management
Education
Wright State University 2010 — 2014
Bachelor of Arts (B.A.), Communication Studies
Morehead State University 2009 — 2010
Acceptance Insurance September 2013 - Present
Amazon August 2012 - June 2013
Walmart January 2003 - October 2012
Walmart June 2002 - January 2003
Walmart October 2001 - June 2002
Skills
Fashion Design, Stylists, Encouragement Speaker, Merchandising, Visual Merchandising, Fashion, Apparel, Sourcing, Trend Analysis, Styling, Trend, Retail, Makeup Artistry, Cosmetics, Beauty Industry, New Hire Orientations, Labor Relations, Employee Relations, Interviews, Human Resources, Training, HRIS, Employee Benefits, Hiring, Policy, Employee Training, EEO, Onboarding, FMLA, Background Checks, Recruiting, Workforce Planning, Succession Planning, Performance Management, Job Descriptions, Deferred Compensation, Applicant Tracking..., HR Policies, Profit, Performance Appraisal, Employee Engagement, Interviewing Skills, PeopleSoft, Career Development, Management, Personnel Management
Education
Middle Tennessee State University 1997 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
Acceptance Insurance November 2014 - Present
Martin-Brower September 2012 - May 2014
Hiscall, Inc. May 2005 - September 2012
Hiscall May 2008 - January 2012
Kroger June 1999 - August 2003
Skills
Customer Service, Direct Sales, Sales, Call Center, Account Management, Sales Operations, Networking, Sales Process, Troubleshooting, Telecommunications, Access, Negotiation, Team Building, Customer Satisfaction, Call Centers, Team Leadership, Solution Selling, New Business Development, Management
Education
Fairview High School 1976 — 1981
Diploma, General Office Occupations and Clerical Services
Columbia State Community College
Acceptance Insurance February 2012 - Present
Rent-A-Center May 2007 - February 2012
Rent-A-Center November 1999 - May 2007
Rent-A-Center August 1998 - November 1999
US Army August 1985 - August 1990
Skills
Leadership, Training, Management, Recruiting, P&L Management, Forecasting, Coaching, Retail, Inventory Management, Hiring, Loss Prevention, Customer Service, People Development, Multi-unit, Profit
Education
American University 2000 — 2002
B.A., Business Management
Jefferson Community College 1994 — 1997
Associate of Science, Science
Integrated Mechanical Care January 2014 - Present
Direct General Insurance August 2012 - December 2013
NCO Group January 2011 - August 2012
Acceptance Insurance August 2010 - January 2011
Chris Campbell Agency - Allstate Insurance January 2010 - August 2010
Allstate Insurance Company October 2008 - January 2010
Verizon Wireless October 2006 - October 2008
BlueCross BlueShield of South Carolina July 2003 - October 2006
Skills
Insurance, Customer Service, Health Insurance, Call Centers, Customer Retention, Sales, Life Insurance, Property & Casualty..., Underwriting, Marketing, Microsoft Office, Microsoft Excel, Management, Term Life Insurance, Selling, General Insurance, Commercial Insurance, Retail, Data Entry, Employee Benefits, Disability Insurance, iWork, Training, Administrative..., Access, Healthcare Management, Outlook, NAIC, NIPR
Education
Southern New Hampshire University 2014 — 2016
Bachelor's degree, General Studies w/ Concentration in Operations and Project Management
Florida Institute of Technology
Associate's degree, Health Information/Medical Records Administration/Administrator, 3.4
Florida Institute of Technology
Associate's degree, Marketing, 3.6
Scarborough Company Insurance February 2014 - Present
Acceptance Insurance January 2013 - February 2014
Skills
Commercial Insurance, Umbrella Insurance, Property & Casualty..., Underwriting, Liability, Insurance, Commercial Lines, D&O, Professional Liability, Employment Practices..., Inland Marine, General Insurance, Workers Compensation, Surety Bonds
Education
Santa Fe College 2010 — 2012
Associate's degree, Sociology
Acceptance Insurance February 2015 - Present
Tokyo Electron 2014 - August 2014
Skills
Adobe Creative Suite, Cinema 4D, Motion Graphics, Graphic Design, Photoshop, After Effects, Microsoft Sharepoint, Video Editing, User Guide Creation, Training & Development
Education
Austin Community College
Full Sail University 2008 — 2009
Associate's degree, Recording Arts
Acceptance Insurance February 2012 - June 2015
Nukote International July 2006 - April 2009
Nukote International May 2004 - July 2006
Skills
Employee Benefits, Human Resources, Employee Relations, HR Policies, Hiring, Benefits Administration, Logistics, Deferred Compensation, Budgets, Personnel Management, Onboarding, Time Management, Manufacturing, Talent Acquisition, Performance Management, Applicant Tracking...
Education
Lipscomb University 2001 — 2005
BS, Marketing and Management
Acceptance Insurance August 2012 - Present
Allied Cash Advance of Michigan/Indiana LLC February 2005 - August 2012
FedEx Kinko's February 1999 - March 2004
Skills
Profit, Operations Management, Retail, Leadership, Strategic Planning
Education
Davenport University 1998 — 1999
Acceptance Insurance October 2013 - Present
Gonzo Systems July 2013 - Present
Acceptance Insurance 2013 - 2015
Acceptance Insurance 2013 - 2015
Radio Shack November 2010 - April 2013
CARQUEST Auto Parts January 2010 - December 2010
H&R Block 2007 - 2010
Advance Auto Parts November 1989 - May 2007
Ames Department Stores 1984 - 1989
Skills
P&L Management, Inventory Management, Retail, Sales Management, Retail Management, Profit, Store Management, Multi-unit, Loss Prevention, Multi-Unit Management, Public Speaking, Training, Recruiting, Operations Management, Merchandising, Interviewing Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Marketing Communications, Organization, Time Management, Performance Management, Strategic Planning, Visual Merchandising, Cash Register, Expense Management, Retention Management, Motivational Speaking, Leadership, District Management, Sales, Customer Satisfaction, Customer Experience, Shrinkage, Management, Team Building, Inventory Control, Store Operations, Marketing, Income Statement, Budgets, Sales Operations, Talent Management, Big Box, Hiring, Retail Sales, Interviews
Education
Rochester Business Institute 1996 — 1998
Business Management
State University of New York at Canton 1984 — 1986
Criminal Justice, Criminology
Acceptance Insurance March 2012 - Present
Dream Achiever's Realty February 2010 - Present
Comcast Cable June 2011 - March 2012
Bronx Lebanon Hospital Center September 2004 - August 2009
Montefiore Medical Center May 2000 - September 2003
Skills
Microsoft Word, Microsoft Excel, Outlook, Medical Billing, Administrative Work, Front to Back Office, Secretarial Skills, Medical Coding, Medical Terminology, Icd, CPT, Data Entry, Long Term Care Insurance, Payments, Customer Service, Customer Satisfaction, Property & Casualty..., Sales, Short Sales, REO, EMR
Education
City University of New York 1997 — 1999
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Steven Funk/Allstate Insurance Agency April 2013 - Present
Acceptance Insurance September 2012 - April 2013
Farmers Insurance March 2004 - January 2011
Education
Kaplan University 2013 — 2013
PROPERTY & CASUALTY LICENSE, Insurance
Houston Community College 1980 — 1994
GCFA February 2015 - Present
Acceptance Insurance April 2007 - January 2015
Skills
Applicant Tracking..., Process Improvement, Employee Benefits, Employee Relations, HRIS, Workers Compensation, PeopleSoft, Payroll, Vendor Management, Performance Management, Onboarding, Human Resources, Deferred Compensation, Leadership, Customer Retention, Recruiting, HR Policies
Education
Middle Tennessee State University 2001 — 2006
Bachelor of Science
Acceptance Insurance July 2012 - December 2013
Firestone September 2009 - July 2012
Arrons September 2008 - October 2009
Hollywood Video January 1998 - April 2008
Kmart August 1996 - December 1997
Hills Department Stores June 1984 - February 1995
Skills
Merchandising, Retail, Time Management, Payroll, Shrinkage, Loss Prevention, Profit, Customer Satisfaction, Team Building, Employee Relations, Sales Management, Training, Hiring
Education
Cheyney University of Pennsylvania 1978 — 1982
Bachelor of Arts (B.A.), Criminology
Cheyney University of Pennsylvania 1978 — 1982
Bachelors Of Arts, Criminal Justice
Acceptance Insurance July 2013 - Present
Nationwide Insurance December 2011 - July 2013
Nationwide Insurance April 2009 - December 2011
Nationwide Insurance December 2006 - April 2009
General Motors 2005 - 2006
General Motors 2003 - 2005
General Motors 1999 - 2001
Skills
Process Improvement, Financial Analysis, Strategic Planning, Data Analysis, Finance, Project Management, Financial Modeling, Management, Budgets, Accounting, Forecasting, Business Process..., Business Analysis, Business Strategy, Analysis
Education
University of Virginia - Darden Graduate School of Business Administration 2001 — 2003
Master of Business Administration (MBA), Finance and Quantitative Analysis
Ohio Northern University 1995 — 1999
BSBA, International Business and Economics
Catholic Health Initiatives April 2013 - Present
Alegent Creighton Health September 2012 - April 2013
Creighton University December 2009 - September 2012
Creighton Medical Associates January 2001 - January 2009
Acceptance Insurance July 1998 - September 2001
Creighton University April 1994 - July 1998
Creighton Medical Associates July 1992 - April 1994
Skills
Strategic Planning, Budgeting, Research, Administration, Requirements Analysis, Cross Functional Team..., Financial Analysis, IT Strategy, Budgets, EHR, Management, System Administration, Integration, Leadership, Strategy, Training, Process Improvement, Policy, Healthcare, Project Management, HIPAA, EMR, Healthcare Information...
Education
Creighton University 1996 — 1998
MS, Information Technology Management
University of Nebraska-Lincoln 1984 — 1988
BSBA, Finance
Rick Case Automotive Group 2014 - Present
Nationwide Insurance March 2013 - 2014
Acceptance Insurance July 2007 - 2013
Dacula Academy October 2005 - July 2007
Publix September 2000 - March 2006
Adair Greene Advertising 1997 - May 2000
Corporate Payroll Services 1993 - 1997
Skills
Insurance, Customer Satisfaction, Microsoft Office, Customer Service, Microsoft Excel, Training, Leadership, Sales, Payroll, Management, Human Resources, Time Management, Marketing, Current P & C License, Word, Excel, Employee Benefits, Microsoft Word
Education
Henderson High School 1983 — 1987
Georgia Institute of Technology
Office Technology
DynCorp International August 2015 - Present
Sabre Industries, Inc. December 2014 - July 2015
Acceptance Insurance May 2012 - December 2014
On Demand Environmental June 2011 - February 2012
MMC Group LP December 2009 - May 2011
L-3 Communications October 2009 - December 2009
Volt Technical Resources November 2008 - February 2009
Butler International October 2007 - June 2008
Skills
Technical Recruiting, Applicant Tracking..., Internet Recruiting, Vendor Management, Onboarding, Screening Resumes, Recruiting, Human Resources, Talent Acquisition, Contract Recruitment, Sourcing, Staffing Services, Benefits Negotiation, Employee Benefits, Employee Relations, College Recruiting, Process Improvement, Interviews, Performance Management, Training
Education
Stephen F. Austin State University 1995 — 1998
Bachelor of Science (BS), Environmental Science / Political Science
Tarrant County College
Acceptance Insurance October 2012 - Present
Liberty Mutual Insurance February 2006 - October 2012
Skills
Property & Casualty..., Liability, General Insurance, Claim, Casualty, Claims Management, Legal Liability
Education
Austin Peay State University 1997 — 2002
Bachelor of Business Administration (B.B.A.), Managment
Acceptance Insurance September 2013 - Present
Axcess Financial 2011 - 2012
Blockbuster - U.B. Entertained Inc July 2006 - 2011
Blockbuster - U.B. Entertained Inc January 1990 - January 2006
Skills
Human Resources, Multi-unit, Loss Prevention, Profit, Time Management, Store Management, Advertising, Inventory Management, Analysis
Education
York University 1987 — 1988
Business Administration and Management, General
Canadore College
Associates Degree, Communications
Acceptance Insurance May 2013 - Present
Gold Buyers At the Mall, LLC March 2010 - August 2010
Hollywood Entertainment/Movie Gallery October 1996 - July 2009
J. Baker, Inc. (Parade of Shoes) August 1989 - October 1996
Skills
Team Building, Sales Management, Loss Prevention, Retail, Inventory Control, Direct Recruiting, Leadership Development, Staff Training, Recruiting, Management, Store Management, Multi-Unit Management, Training, Merchandising, Customer Service, District Management, Human Resources, Inventory Management, Leadership, Multi-unit, Profit, Shrinkage, Time Management, Visual Merchandising, Multi-Unit
Education
South University 2009 — 2014
Currently Attending, Bachelor's in Business Administration specializing in Human Resources
Community College of Beaver County 1985 — 1986
Communications
Acceptance Insurance July 2015 - Present
Nationwide Insurance May 2007 - July 2015
Eastwood Insurance Agency October 2006 - May 2007
Star Satellite 2004 - 2006
Skills
Sales, Insurance, Sales Management, Disability Insurance, Small Business, Account Management, New Business Development, Managed Care, Customer Service, Strategic Planning, Team Building, Property & Casualty..., Coaching, Direct Sales, Employee Benefits, Team Leadership, Strategic Hiring, Crisis Management, Account Reconciliation, Building Relationships, Idea Generation, New Store Openings, Product Development, Product Marketing, Marketing Strategy, Organizational..., Social Media Marketing
Education
Shasta College
In Progress, Business, Management, Marketing, and Related Support Services
Shasta College (in progress)
Business, Management, Marketing, and Related Support Services
Allstate January 2015 - Present
Acceptance Insurance February 2012 - December 2014
Skills
Customer Service, Microsoft Excel, Property, Microsoft Office, Microsoft Word, Sales, PowerPoint, Marketing, Team Building
Education
Robert Morris College 1999 — 2000
Associate's degree, Business Administration and Management, General
Acceptance Insurance November 2011 - Present
Independent Beachbody Coach 2014 - 2015
PictureMe! Portrait Studios October 2010 - October 2011
Sears Holdings Corporation September 2009 - October 2010
United States Air Force February 1999 - February 2005
Skills
First Aid, Fitness, Athletics, Military Experience, Inventory Management, Supervisory Experience, Customer Service, Distribution Center..., Process Scheduler, Inventory Control, Military, Data Entry, Leadership, Sales, Time Management, Training, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Satisfaction, Retail, Marketing, Outlook, Problem Solving, Human Resources, Social Networking, PowerPoint, Facebook, Event Planning, Social Media, Access, Administrative...
Education
Sinclair Community College
Associate of Science (A.S.), Health Information Management
American Fitness Professionals Association 2010 — 2010
None, Personal Trainer
Arcanum-Butler High School 1994 — 1998
High School Diploma
Sinclair Community College
Certificate, Medical Coding and Billing Specialist
Jazzercise East March 2008 - Present
Acceptance Insurance December 2003 - May 2004
D.J. Johnson Agency/ American Family Insurance January 2002 - October 2003
Skills
Customer Service, Outlook, Coaching, Social Media, Team Building, Event Planning
Education
Franklin University 2007 — 2011
Bachelor of Science, Organizational Communications, Graduated
The Ohio State University 2000 — 2002
Communications
Acceptance Insurance March 2014 - Present
Comdata May 2013 - March 2014
Domino's Pizza February 2007 - December 2013
Joseph M. Bennie, CPA PC December 2012 - April 2013
LBMC December 2011 - December 2012
Skills
Financial Analysis, Microsoft Excel, QuickBooks, Management, Account Reconciliation
Education
Lipscomb University 2009 — 2013
Master of Accountancy, Accounting
American National Insurance 2012 - Present
WellPoint 2007 - 2011
Acceptance Insurance December 1999 - October 2005
Skills
Insurance, Property & Casualty..., Customer Satisfaction, Vision Insurance, Sales, Clerical Skills, Hiring Practices, Management, Office Administration, Front Office, Customer Experience, General Insurance, Claims Handling, Dental Insurance, Claim
Education
Pikes Peak Community College 2008 — 2009
Chattahoochee Valley Community College 2001 — 2002
Acceptance Insurance May 2014 - Present
Macy's September 2011 - August 2013
Skills
Microsoft Word, Merchandising, Retail, Customer Satisfaction, Customer Service, Fashion, Inventory Control, Loss Prevention, Sales, Store Management, Visual Merchandising, Retail Sales, Apparel, Training, Customer Experience, Marketing, Inventory Management
Education
Georgia State University 2014 — 2016
Bachelor's degree, Finance, General
Bauder College 2012 — 2013
Associate's degree, Fashion Merchandising
Acceptance Insurance March 2014 - Present
First Acceptance Corporation February 2012 - March 2014
First Acceptance Corporation January 2011 - March 2014
First Acceptance Corporation November 2008 - January 2011
Skills
Bilingual, Quick learner, Organized Multi-tasker, Knowledgeable in policy..., Call Centers, Claim, Insurance, Underwriting
Education
Morton College 2008 — 2009
Liberal Arts and Sciences, General Studies and Humanities
Acceptance Insurance October 2012 - Present
Professional Services and Resources Inc April 2008 - March 2010
US Cellular December 2007 - April 2008
US Rents It June 2000 - May 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Customer Retention, Sales
Education
Lindbergh High School
Metro Business College-Jefferson City
Certificate of Completion for Administrative Assistant
Acceptance Insurance 2010 - 2013
Farmers Insurance May 2008 - May 2009
TCF Bank August 2004 - February 2008
Skills
Sales Management, Sales, Business Development, Client Development, Project Management, Strategic Planning, Marketing Strategy, Property & Casualty..., Insurance, General Insurance, Management, Marketing, Customer Service
Education
University of Illinois at Chicago 1986 — 1988
Chicago State University 1983 — 1985
Acceptance Insurance January 2009 - Present
Bed Bath & Beyond April 2008 - August 2009
BP March 2006 - May 2007
Skills
Management, Sales, Sales Operations, Marketing, Marketing Strategy, Filing, Client Development, Training, Property & Casualty..., Office Management, Exceeding Quotas, Goal Oriented, Phone Etiquette, Supervising, Auditing, Deposits, Corporate Communications, Money Management
Education
Hondros College 2010 — 2010
Property and Casualty, Insurance
Allstate March 2014 - Present
Acceptance Insurance November 2012 - March 2014
Direct General Auto Insurance May 2001 - October 2012
Skills
Property & Casualty..., Casualty, Insurance, Liability, Commercial Insurance, General Insurance, Umbrella Insurance, Life Insurance, Claim, Fixed Annuities, Workers Compensation, Homeowners, Professional Liability, Term Life Insurance
Education
Lindsey Wilson college, Columbia , Ky 1985 — 1987
Cox Communications 2015 - Present
Acceptance Insurance 2013 - 2015
AT&T 1997 - 2013
AT&T 1997 - 2013
Education
Ohio University 1983 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management/Pre-law
Acceptance Insurance March 2007 - Present
Education
Middle Tennessee State University 1996 — 2002
Bachelor of Science (B.S.), Mass Communication/Media Studies
Acceptance Insurance March 2015 - Present
GEICO May 2000 - November 2013
Allstate Insurance Company October 1984 - May 2000
Curry Controls Company July 1984 - October 1984
The New York Times March 1983 - July 1984
Barney's Pumps May 1981 - February 1983
Skills
Insurance, Claim, Customer Service, Marketing, Liability, Management, Property & Casualty..., Leadership, Microsoft Excel, Social Media
Education
Florida Southern College
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.5625
Polk State College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services, 3.30
Polk State College
Associate of Science (A.S.), Banking, Corporate, Finance, and Securities Law, 3.25
Acceptance Insurance February 2015 - Present
Pnc National Bank August 2013 - August 2014
TCF Bank March 2012 - August 2013
Event Network, Inc. March 2011 - April 2013
Follett Educational Svc August 2010 - July 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Customer Satisfaction
Education
City Colleges of Chicago-Harold Washington College 2012 — 2013
Accounting and Computer Science
Acceptance Insurance
Skills
Insurance, Property & Casualty..., Liability, General Insurance, Commercial Insurance, Customer Service, Casualty Insurance, Legal Liability, Claims Management, Workers Compensation, Professional Liability, Umbrella Insurance
Education
The University of Memphis 1996 — 1999
Bachelor’s Degree, English Language and Literature, 3.0
The University of Memphis 1996 — 1999
Bachelor’s Degree, 3.0
Acceptance Insurance June 2006 - Present
Education
Illinois State University